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Xerox WorkCentre C2424 Copier

1. Network Mask If you are unsure leave this blank the system chooses an appropriate mask Default Router Gateway address Router address is required to communicate with the host device from anywhere other than the local network segment Enabling DHCP on the System Verify that the system DHCP protocol is enabled by setting the control panel or by using CentreWare IS Note To determine the system s IP address select System Identification at the control panel For information about the control panel see the Features section of this guide Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked systems from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the system s IP address you can modify TCP IP settings using CentreWare IS Launch your web browser Enter the system s IP address in the browser s Address field http xxx xxx XXX XXX Select Properties Select the Protocols folder on the left sidebar Select TCP IP Enter or modify the settings then click Save Changes at the bottom of the page Py Se PS WorkCentre C2424 Copier Printer 6 6 Connections and Internet Protocol TCP IP Using Host Names with the Domain Name Service DNS The system supports DNS through
2. Jam at the Exit Cover on page 7 4 Jam at the Exit Path on page 7 9 Jam at the Front Cover on page 7 12 Jam at Tray 2 3 or 4 on page 7 18 Jam at the Document Feeder on page 7 22 Note For safety information go to Getting Started User Safety on the User Documentation CD ROM Videos are available with instructions for clearing paper jams Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Jam at the Exit Cover Follow these steps to clear the jam 1 Lift the control panel 2424 189 WorkCentre C2424 Copier Printer 7 4 Paper Jams 2 Remove paper from the output tray 2424 018 3 Open the exit cover 2424 019 WorkCentre C2424 Copier Printer 7 5 Paper Jams 4 Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 2424 020 5 If you did not find paper in Steps 1 4 lift up the green paper guides 2424 044 6 Remove jammed paper 2424 021 WorkCentre C2424 Copier Printer 7 6 Paper Jams the exit cover Close T o S 3 a eo B g the co 8 Close WorkCentre C2424 Copier Printer 7 7 Paper Jams 9 If you did not find paper in Steps 1 8 follow these steps a Pull up the latch on the front of the system to open the front cover 2424 023 b Pull the jammed paper slowly out of the system Verify that a
3. 2424 033 3 Use a lint free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller 2424 160 WorkCentre C2424 Copier Printer 7 45 Maintenance 4 Reinstall the maintenance kit 2424 034 5 Close the side door WorkCentre C2424 Copier Printer 7 46 Maintenance Cleaning the Outside of the System You can clean the outside of the system with a soft damp cloth You can use a cloth moistened with a mild neutral detergent to remove stains do not spray detergent directly onto the system Warning To prevent electric shock turn the system off and unplug the power cord from the electrical outlet before cleaning the system Do not use a vacuum cleaner to clean the system Do not lubricate the system with oil Cleaning the Document Glass and Document Feeder Periodically clean the document glass and document feeder to remove debris or paper residue which may affect the quality of your copies and scanned images To clean the document glass 1 Lift the document feeder 2424 048 2 Dampen a soft cloth or cotton swab with isopropyl alcohol using 90 percent isopropyl alcohol WorkCentre C2424 Copier Printer 7 47 Maintenance 3 Wipe the document glass with the cloth or cotton swab 2424 050 4 Close the document feeder WorkCentre C2424 Copier Printer 7 48 Maintenance To clean the document feeder 1 Dam
4. m Click the Back button to correct the data if incorrect then click Finish in the Confirmation window when the data is correct Configuring the System 1 Insert the WorkCentre C2424 Software CD ROM into the computer s CD ROM drive and click Have Disk Click the Browse button then select the directory which contains the Windows 2000 or Windows XP drivers Select the INF file then click Open Verify that the path and filename are correct then click OK Enter a name for the system and select whether you want that system to be the default printer Click Next Select one of these options m Ifthe system is not shared click Next m Ifthe system is shared enter a Share Name check the Share box then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options m Click Yes to print a test page then click Next m Click No if you do not want to print a test page then click Next Select one of these options in the Completing the Add Printer Wizard screen m Click the Finish button if the data presented is correct Proceed to step 3 m Click the Back button to correct the data if incorrect then click Finish in the Add Printer Wizard when the data is correct Proceed to Step 3 If you printed a test page you are prompted to confirm that the test page printed m Click Yes if the test page printed successfully m Click No if the test page did not print or printed incorrectly P
5. 02 0 1 20 2 Loading Media Supported Media coso e coreia ia ese bra ee he ERR ee eee 2 2 Tray and Media Usage Guidelines llle 2 2 Duplex Automatic Document Feeder Guidelines 0 2 00 00008 2 3 Supported Papers Transparencies and Other Specialty Media 2 4 Supported Envelope Serian wag rk sedis a ehigtad ebbe paces 2 5 Media Storage Guidelines e 2 6 Media that May Damage Your System 0 0 c eee eee eee 2 6 WorkCentre C2424 Copier Printer i Contents Loading Media in Tray 1 tick eee meses pR UT bees dee eee VETE eae 2 7 Loading Media in Trays 2 3 and 4 0 0 ccc cece teens 2 13 3 Copying Basic Copythg osse ai dr ER a date pela waned oa dialed le c RC RR RN 3 2 Adjusting Copying Options lle teen eens 3 3 Basic Setting Su 1o ec cere ge epa dpa b e V dan t es pg ae o e RU Ra 3 4 Image Adjustments lesse m 3 8 Image Placement Adjustments slsseeleeeee eee 3 12 Output Adjustments 0 0 cee cette eens 3 14 Advanced Copy os hssaGatwweiee vu cade oi epi ed V Te 3 16 Managing Copy Functions soscas etnei eiaeia a e iaa E EA enna 3 18 Setting Whether a Copy Job Interrupts a Print Job 0020000000 3 18 Using a Color Copy Password 0 0 0 0 cece cece eh 3 19 4 Scanning Basic Sc nning see gle es pelea paci er ee x ue eae seared wna 4 2 OVETVIEW PP 4 2 Scanning the Originals at the System llle
6. Certificates of Indebtedness Coupons from Bonds Silver Certificates United States Bonds Federal Reserve Notes Certificates of Deposit National Bank currency Federal Reserve Bank Notes Gold Certificates Treasure Notes Fractional Notes Paper money Bonds and obligations of certain agencies of the government such as FHA Bonds US Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to copy a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes postage stamps may be photographed provided the reproduction is black and white and less than 3 4 or more than 1 1 2 times the linear dimensions of the original Postal Money Orders Bills checks or drafts for money drawn by or on authorized officers of the United States Stamps and other representatives of value of whatever denomination which may be or have been issued under any Act of Congress m Adjusted compensation Certificates for veterans of the World Wars m Obligations or Securities of any foreign government bank or corporation Copyright 2005 Xerox Corporation All Rights Reserved D 1 Copyrighted material unless permission of the copyright owner has been obtained or the copying falls withi
7. 3 19 PhaserSMART 1 6 1 13 7 2 Technical Support 7 57 photo paper guidelines 5 28 printing from Tray 1 5 29 printing from Tray 2 3 or 4 5 30 postcards guidelines for printing 5 32 printing from Tray 1 5 33 printing from Tray 2 3 or 4 5 34 poster 4x4 3 9 Power Saver 1 15 predominate light stripes 7 28 pre punched paper 2 3 loading in Tray 1 2 9 print icon 1 11 print job interrupt 3 18 WorkCentre C2424 Copier Printer Index 5 printer advanced setup for Novell NetWare 6 37 cleaning the outside 7 47 creating multiple presets Mac 5 10 diagnostic tools 7 2 drivers 1 5 help 5 8 5 52 installation 6 5 6 15 6 26 installation for Windows NT 4 x 6 21 job records 6 11 preferences 5 8 quick install steps Unix Linux 6 42 quick setup for Novell NetWare 6 37 settings 5 8 status 1 13 7 3 troubleshooting Mac OS 9 6 35 troubleshooting Mac OS 9 Mac OS X versions 10 1 and higher 6 36 troubleshooting Novell NetWare 6 38 troubleshooting NT 4 x 6 22 troubleshooting Windows 2000 Windows XP Windows Server 2003 6 18 troubleshooting Windows 98 Windows Me 6 28 printer management tool CentreWare IS 1 12 printing 2 sided document 5 12 black amp white 5 55 booklets 5 57 color sampler pages 1 11 cover pages 5 59 labels business cards and index 5 23 mirror images 5 62 negative images 5 62 options 5 2 presets Mac 5 10 proof printing 5 63 saved printing 5 64 secure printing
8. C2424 Copier Printer Features This chapter includes System Tour on page 1 2 The Control Panel on page 1 7 Managing Your System on page 1 12 System Settings on page 1 14 Copyright 2005 Xerox Corporation All Rights Reserved 1 1 System Tour System Tour This section includes m System Features on page 1 2 m Front View on page 1 3 m Side View on page 1 3 m Back View on page 1 4 m Open View on page 1 4 m System Options and Accessories on page 1 5 m Printer and Scanner Drivers on page 1 5 B Additional Resources on page 1 6 System Features The WorkCentre C2424 Copier Printer embodies many features to meet your office needs m Great performance and superior print quality W 24 pages per minute ppm with consistent vibrant artifact free color prints and copies m 6 second first page out color prints m 256 MB of RAM standard optional up to 1 GB of RAM m Job pipelining m Fast and easy copying and scanning m Duplex automatic document feeder for 1 and 2 sided originals m First page out color copies under 15 seconds with subsequent copies at printer speed m Preset copy adjustments for bound originals enlargements reductions and 4x4 posters m Scan resolutions up to 600 dpi m Flexible paper handling Tray 1 100 sheet capacity Tray 2 525 sheet capacity Tray 3 optional 525 sheet capacity Tray 4 optional 525 sheet capacity Accommodates a wide range of media types and custom si
9. Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Maintenance Safety m Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your system m Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition m Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa Operational Safety Your system and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your system System Supplies m Use the supplies specifically designed for your system The use of unsuitable materials may cause poor performance and a possible safety hazard WorkCentre C2424 Copier Printer A 2 m Follow all warnings and instructions marked on or supplied with the system options and supplies Caution Use of other than Genuine Xerox WorkCentre C2424 Solid Ink may affect print and copy quality and system reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this system The Xerox Warranty Service Agreements and Total Sa
10. N Up on page 3 12 Repeating Images on a Sheet on page 3 12 Centering the Image on page 3 13 Shifting the Image on page 3 13 Printing Multiple Images on a Sheet N Up You can have two or four original page images copied onto one side of a sheet of paper The size of the images are reduced proportionally to fit on the selected paper To select an N Up option 1 On the control panel press the Copy button 2 Inthe menu select N Up then press the Enter button 3 Select one of the following then press the Enter button m Off Copies one original page image onto one side of a sheet of paper Factory default value m 2 Up Portrait Copies two portrait original images onto one side of a sheet of paper as shown m 2 Up Landscape Copies two landscape original images onto one side of a sheet of paper with the first page above the second as shown m 4 Up Portrait Copies four portrait original images onto one side of a sheet of paper with the first and second image above the third and fourth as shown m 4 Up Landscape Copies four landscape page images onto 1 one side of a sheet of paper with the first and second image above the third and fourth as shown wj po oe AJN n2 ow AJIN Note The copies do not begin printing until the system has scanned all of the originals for the first page Repeating Images on a Sheet You can have several copies
11. PhaserTools folder Click Printer LPR in Create Desktop then click OK Click Change in the PostScript Printer Description PPD file Select the appropriate PPD from the list then click Select If your system PPD is not listed install it from the WorkCentre C2424 Software CD ROM Click Change in LPR Printer Selection Enter information in the following fields m Printer Address Enter the system s IP address or domain name m Queue Enter PS use upper case then click OK Close the dialog box When prompted click Save Enter a name for the desktop system in Save Desktop Printer As field then click Save Two methods are available for printing through LPR m Use the new Desktop Printer LPR m Use the LaserWriter 8 5 1 device driver any device can be selected Click File then click Print to select the appropriate LPR device in the Printer drop down list WorkCentre C2424 Copier Printer 6 32 Macintosh Creating an AppSocket System with LaserWriter 8 6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the WorkCentre C2424 Software CD ROM PhaserPort for Mac OS provides a bi directional high speed communications channel using the new plug in communication architecture of Apple LaserWriter version 8 6 AppSocket provides feedback about print job status which is not available through LPR PhaserPort for Mac OS System Requirements Note PhaserPort is not supported by Mac OS X System requ
12. WorkCentre C2424 Copier Printer Scanning This chapter includes Basic Scanning on page 4 2 Installing the Scan Driver on page 4 4 Adjusting Scanning Options on page 4 5 Retrieving Images on page 4 11 Managing Files and Controlling Scanning Options on page 4 18 Copyright 2005 Xerox Corporation All Rights Reserved 4 Basic Scanning Basic Scanning This section includes m Overview on page 4 2 m Scanning the Originals at the System on page 4 3 m Retrieving the Scanned Images on page 4 4 Videos are available with instructions for basic scanning Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Overview The scanning procedure used with the WorkCentre C2424 Copier Printer differs from that of desktop scanners Because the system is normally connected to a network rather than directly to a computer the user scans a document or image at the system then uses their computer to retrieve the scanned image Scanned images are normally stored on the system s hard drive in either the Public Folder or in a private folder Users can also choose to scan images directly to their computer Windows only Note Jobs can print while you are scanning originals or retrieving files from the system hard drive File Names The system creates file names for scanned images using the current date and time For information about setting the system date and time
13. and Other Specialty Media on page 2 4 m Supported Envelopes on page 2 5 m Media Storage Guidelines on page 2 6 B Media that May Damage Your System on page 2 6 Your system is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print and copy quality and to avoid jams For best results use Xerox printing media specified for your WorkCentre C2424 Copier Printer They are guaranteed to produce excellent results with your system For the most current information about Xerox printing media go to www xerox com office c2424support Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Tray and Media Usage Guidelines The system trays accommodate most sizes and types of paper transparencies or other specialty media m Do not overload the paper tray Do not load paper above the fill line on the inside of the paper guide m Adjust the paper guides to fit the paper size For Trays 2 3 and 4 the paper guides click into place when they are adjusted correctly m Ifexcessive jams occur use paper transparencies or other specialty media from a new package m Custom size paper can
14. connectors 3 Verify that the system is enabled and the connector and frame type are correct If changes are made reset the system from the control panel 4 Re print a test page If the test print does not print go to www xerox com office support WorkCentre C2424 Copier Printer 6 41 UNIX Linux UNIX Linux This section includes m Quick Install Steps on page 6 42 m Additional Resources on page 6 43 Your system supports connection to a variety of UNIX platforms through the network interface The workstations currently supported by CentreWare for UNIX Linux to a network connected system are Sun Solaris IBM AIX Hewlett Packard HP UX DEC UNIX Linux 1386 Linux PPC SGI IRIX The following procedures enable you to connect your system using any of the supported versions of UNIX or Linux listed above Quick Install Steps From the System 1 Verify that both TCP IP protocol and the proper connector are enabled 2 At the control panel select one of these IP address options m Allow the copier printer system to set up a DHCP address m Enter the IP address manually 3 Print the Configuration Page and keep it for reference From Your Computer Access www xerox com office drivers Select your system the platform you are running UNIX and file type Drivers Click Go to Downloads From the list of files provided download the PrinterPackageXPXX and the file that matches your operating
15. m Ifyou want to change the size of the thumbnails move the slider near the lower right corner of the window Note For more information about the Image Importer click the Help button to view the online help 4 If desired change the import settings For more information see Changing the Xerox Image Importer Settings on a Macintosh on page 4 17 WorkCentre C2424 Copier Printer 4 16 5 Retrieving Images Click to highlight one or more images that you want to import To select more than one image hold down the Command button on your keyboard as you select an image To import all of the images in the folder click the Select All checkbox Note If you recently scanned an image and don t see it displayed click the Refresh button Click the Import button A copy of the image is transferred to that location in your application Note If you want to delete the images you selected click the Delete button instead Changing the Xerox Image Importer Settings on a Macintosh To change the color and resolution used when images are imported 1 2 3 4 Click the Settings button to open the Image Import Options dialog box If desired move the slider to change the resolution If you select As Scanned images are imported using the same resolution that they were scanned If you select Least the images are imported at a resolution of 100x100 The lower the resolution the shorter the time to import the image If you
16. m One hand grasp the hand hold on the side of the system m The other hand grasp the hand hold on the back of the system as shown Caution If the system has optional trays 3 or 4 lift the system off the trays 2424 109 WorkCentre amp C2424 Copier Printer 7 52 Moving and Repacking the System Repacking the System for Shipment 1 Secure the scanhead shipping restraint on the left side of the scanner to lock the scanhead 2424 107 Caution Shipping the scanner with the scanhead unlocked can damage the scanner 2 Remove the maintenance kit and waste tray a Open the side door on the right side of the system b Remove the orange maintenance kit and place it in a plastic bag for shipping c Remove the green waste tray empty the waste then place the tray in a plastic bag for shipping 2424 033 2424 036 Maintenance Kit Waste Tray Caution Shipping the system with the maintenance kit and waste tray installed can damage the system WorkCentre C2424 Copier Printer 7 53 Moving and Repacking the System 3 Run the shut down procedure so the ink solidifies See Running the WorkCentre C2424 Copier Printer Shut Down Procedure on page 7 51 4 Close the system s door and covers 5 Remove the document feeder and package it separately from the rest of the system a Disconnect the cable between the document feeder and the scanner b Raise the document feeder 2424 048 c Pinch the hinges
17. printer driver tab to view the online help Selecting Printing Options for an Individual Job Windows If you want to use special printing options for a particular job change the driver settings before sending the job to the printer For example if you want to use High Resolution Photo print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the desired document or graphic open in your application access the Print dialog box 2 Select the WorkCentre C2424 Copier Printer for use and click its Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options Click the OK button to save your selections 5 Print the job Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help WorkCentre C2424 Copier Printer 5 8 Printing Options for Windows Operating Systems Adjusting Printing Options Operating t System Driver Tab Printing Options Windows 2000 Layout tab m Orientation Windows XP or m 2 sided printing Windows Server P heet 2003 m Pages per shee Paper Quality tab m Paper type size and tray selection m Cover pages m Print quality Output Options tab m Separation pages m Secure prints proof prints and saved prints m End of job notification TekColor tab m Color corrections m Black
18. then lift the document feeder away from the document glass 2424 110 WorkCentre C2424 Copier Printer 7 54 Moving and Repacking the System 6 Remove the scanner and package it separately from the rest of the system a Disconnect the cable between the scanner and the rest of the system b Using a pen slide both of the scanner latches to the unlocked position then slide the scanner back and lift it away from the system 2424 116 2424 187 WorkCentre C2424 Copier Printer 7 55 Moving and Repacking the System 8 Have two people lift the system Each person should have m One hand grasp the hand hold on the side of the system m The other hand grasp the hand hold on the back of the system as shown 2424 108 Caution If the system has optional Trays 3 or 4 lift the system off the trays 9 Repack the system using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the system are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the system contact your local Xerox service representative Caution Failure to repackage the system properly for shipment can result in damage to the system Damage to the system caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in th
19. 2 Exit cover 3 Ink cover 2424 171 WorkCentre C2424 Copier Printer 1 4 System Tour System Options and Accessories Options m Two RAM slots supporting 128 256 and 512 MB memory cards maximum 1 GB m Two 525 Sheet Feeders Accessory m System Cart For more information on options and accessories go to www xerox com office c2424supplies Printer and Scanner Drivers In order to access the full features of your system install the printer and scanner drivers from the WorkCentre C2424 Software CD ROM or the driver web site at www xerox com office drivers Printer drivers enable your computer and printer to communicate and provide access to your printer features Xerox makes driver installation easy with its Walk Up Technology For more information about printer drivers see the video at www xerox com office drivers For more information about using the printer driver to access special features see the Printing chapter of this guide Scanner drivers enable you to m Scan images directly to your personal computer m Acquire scanned images directly into an application For more information about installing and using the scanner driver see the Scanning chapter of this guide WorkCentre C2424 Copier Printer 1 5 System Tour Additional Resources You can obtain information regarding your system and its capabilities from the following sources Information Source
20. 3 Atthe control panel a Ifthe type of envelope is not correct select Change then press the Enter button b Select the envelope size then press the Enter button C Select Plain Paper for paper type then press the Enter button to save your selection 4 In the printer driver select Tray 1 as the paper source WorkCentre amp C2424 Copier Printer 5 20 Envelopes Printing Envelopes from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 001 2 Adjust the paper guides to match the size of the envelopes m Press the sides of the length guide and slide the guide until the arrow on the guide matches the appropriate envelope size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate envelope size and the guides click into place 2424 099 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides WorkCentre C2424 Copier Printer 5 2 Envelopes 3 Insert the envelopes into the tray flap side down with the flap of the envelope toward the left of the printer 2424 100 Note 4 There are separate fill lines inside the tray for envelopes and other media Do not load envelopes above the envelope fill line Overloading the tray may cause jams 2424 101 5 At the control panel a ene oF Press the Print button Select Paper Supply then press the Enter butt
21. 5 Types of Fonts Your system uses the following types of fonts for printing m Printer resident PostScript and PCL fonts which are always available for printing m Fonts downloaded into system memory m Fonts downloaded with your print job from the application Adobe Type Manager ATM software enables your computer to display these fonts on your computer screen as they will appear in your prints If you do not have ATM on your computer 1 Install ATM from the WorkCentre C2424 Software CD ROM 2 Install the system s screen fonts for your computer from the ATM folder Viewing a List of System Fonts Available for Printing To view a list of available PCL or PostScript fonts use CentreWare IS Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Click the Properties button Click the Web Server folder on the left sidebar then click Font Files Borm WorkCentre amp C2424 Copier Printer 5 3 Print Fonts Printing a List of System Fonts To print a list of available PostScript or PCL fonts use m The control panel m CentreWare IS m The printer driver Using the Control Panel To print either a PCL font list or a PostScript font list and samples from the control panel Press the System Setup button In the menu select Information then press the Enter button Select Information Pages then press the Enter button Select either PCL Font List or PostScrip
22. 5 63 several pages on a single sheet of paper 5 56 speed 1 2 watermarks 5 61 PrintingScout 1 13 7 3 print quality modes 5 53 print quality problems 7 26 Index private folder setting scanning destination 4 6 setting up for scanning 4 5 proof printing 5 63 5 65 protocols EtherTalk 6 3 TCP IP 6 3 public folder setting scan destination 4 6 Q quality modes 5 53 quick install steps Mac OS X version 10 1 6 32 6 34 Unix Linux 6 42 Windows 2000 Windows XP Windows Server 2003 6 14 Windows 98 Windows Me 6 26 Windows NT 4 x 6 20 quick setup Novell NetWare 6 37 R random light stripes 7 28 recycling programs 7 57 reducing copy originals 3 8 reducing images 5 60 register your system 7 57 repeating copy images 3 12 retrieving scanned images methods 4 11 using CentreWare IS 4 12 using the Windows Xerox Scan Utility 4 13 S safety electrical safety A 1 hazards A 2 operation A 2 operational safety A 2 requirements A 1 symbols A 5 sample pages CMYK Sampler Pages 1 11 color 1 11 RGB Sampler Pages 1 11 WorkCentre C2424 Copier Printer Index 6 saved printing 5 64 5 65 scaling 5 60 scanner drivers 1 5 4 4 scanning 2 sided originals 4 8 adjusting for background variations 4 7 adjusting scan resolution 4 7 administrator policies 4 21 changing importer settings on Macintosh 4 17 changing importer settings on Windows 4 15 creating a private folder 4 5 i
23. 53 Adjusting Color Using TekColor Corrections 0 0 0 0c ee eee eee eee 5 54 Printing in Black and White llle 5 55 Printing Multiple Pages to a Single Sheet N Up 0 00000 e ee eee 5 56 Printing Booklets ceca eme abb bos ctaw ER aba a EE ned dre 5 57 Printing Separation Pages 5 58 Printing Cover Pages e ober uel ed ERR ela a c Pa eds 5 59 Scaling 224 5 ssa eI eR ae ee See ede a pi eR ete ee Hae 5 60 Printing Watermarks oe sess meter ake ero n RR I a ae ae 5 61 Printing Negative and Mirror Images 0 0 cee eee eee een 5 62 Smoothing Images 0 0 lee ene nena 5 63 Printing Secure Proof and Saved Print Jobs 0 00 e eee eee ee 5 63 6 Networking Connections and Internet Protocol TCP IP 0 00 0 c cece een eas 6 2 Overview of Network Setup and Configuration eese 6 2 Choosing a Connection Method 0 0 eee cee cece 6 3 Connecting via Ethernet Recommended 0 0 c cece eee eee eee 6 3 Connecting via USB esce y acea ead ced e ad aS 6 4 Configuring the Network Address 0 0 0 0 cece eee cece ene 6 5 infoSMART Knowledge Base Documents English only esses 6 8 Device Management Software llle hh 6 9 Using CentreWare Software 0 0 een eee e ne nee 6 9 Using Device Management Features 0 0 2c eee eee eee 6 11 Windows 2000 Windows XP and Windows Server 2003 0 0 0
24. Basic Copying Follow these steps to make copies Note To clear the settings from the previous job press the Clear All button twice 1 Load the originals to be copied Use either the document glass or the document feeder 2424 076 2424 065 Document Glass Document Feeder Lift the document feeder then place the original Insert originals faceup with the top entering facedown on the back left corner of the the feeder first Adjust the paper guides so they document glass fit against the originals 2 Onthe control panel press the Copy button 3 Use the keypad on the control panel to enter the desired number of copies The number of copies appears in the upper right corner of the display 4 If you are making more than one copy press the Output button to turn collation on or off Note When Output is set to collate and you are copying from the document glass the system copies the first page and then prompts you for Another original to copy If you do not want to see this message press the Output button to select Uncollated before starting your copy job 5 Press the Start button If you placed originals in the document feeder copying continues until the document feeder is empty Note Because the WorkCentre C2424 Copier Printer is often used on networks the system may be printing a job when you make copies The system can be set up to allow copy jobs to interrupt print jobs See page 3 18 for infor
25. For the Customer Support Center phone numbers see the information booklet entitled Supplies and Services Guide that came with your system Copyright 2005 Xerox Corporation All Rights Reserved E 1 WorkCentre C2424 Copier Printer Product Recycling and Disposal Xerox operates a worldwide equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit Wwww xerox com environment html If your product is not part of the Xerox program and you are managing its disposal please note that the product contains lead mercury and other materials whose disposal may be regulated due to environmental considerations The presence of lead and mercury is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance at www eiae org Copyright 2005 Xerox Corporation All Rights Reserved F 1 Index Numerics 2 sided originals copying 3 5 scanning 4 8 2 sided printing binding preference 5 12 4x4 poster 3 9 A accessories 1 5 advanced setup Novell NetWare 6 37 Auto Center 3 13 auto suppression copying 3 9 scanning 4 7 automated warmup 1 16 basic copying 3
26. Macintosh on page 6 31 Novell NetWare on page 6 37 UNIX Linux on page 6 42 Copyright 2005 Xerox Corporation All Rights Reserved 6 1 Connections and Internet Protocol TCP IP Connections and Internet Protocol TCP IP This section includes Overview of Network Setup and Configuration on page 6 2 Choosing a Connection Method on page 6 3 Connecting via Ethernet Recommended on page 6 3 Connecting via USB on page 6 4 Configuring the Network Address on page 6 5 infoSMART Knowledge Base Documents English only on page 6 8 This section includes connecting the multifunction system to the network via Ethernet or USB then configuring the system s TCP IP or AppleTalk EtherTalk address for the particular network and operating system Overview of Network Setup and Configuration Network connection and configuration steps are performed in the following order 1 2 3 Turn the system and the computer On Connect the system to the network using the recommended hardware and cables Configure the system s network address which is required to identify the system on the network Run the Installer on the WorkCentre C2424 Software CD ROM to automatically set the system s IP address if the system is connected to an established TCP IP network If you do not want to run the Installer to automatically set the IP address you can do one of the following m For Windows operating systems use TCP IP to manual
27. Mode button to select color copies Use the control panel to enable disable or change the color copy password 1 mem On the control panel press the System Setup button In the menu select General Setup then press the Enter button Select System Controls then press the Enter button Select Color Copy Password then press the Enter button Select one of the following then press the Enter button m Enable Password Sets a color copy password At the prompt use the numeric keypad to enter a 4 digit password then press the Enter button m Disable Password Allows color copies without a password At the prompt use the numeric keypad to enter the current color copy password then press the Enter button m Change Password Changes the existing color copy password At the prompt use the numeric keypad to enter the current color copy password press the Enter button enter a new 4 digit password then press the Enter button Note The Disable and Change Password options are only available when a password has already been enabled Note If you forget your color copy password you can reset the system controls to disable the password Select General Setup then press the Enter button select System Controls then press the Enter button select Reset System Controls and then press the Enter button For more information about system controls see the Features chapter of this guide WorkCentre amp C2424 Copier Printer 3 19
28. Printer for a USB Connection in Mac OS 9 R1016022417 Installing the Printer for a USB Connection in Mac OS X 10 3 1 and later R1002018545 Understanding TCP IP Addressing and Subnetting Basics WorkCentre C2424 Copier Printer 6 8 Device Management Software Device Management Software This section includes m Using CentreWare Software on page 6 9 m Using Device Management Features on page 6 11 Using CentreWare Software CentreWare Internet Services IS CentreWare IS provides a simple interface that allows you to manage configure and monitor networked systems from your desktop using an embedded web server Centre Ware IS gives administrators easy access to system status configuration and diagnostic functions It also provides users with access to system status and special printing functions such as printing saved jobs With CentreWare IS software you can access and manage your systems over a TCP IP network using a web browser CentreWare IS enables you to m Check supplies status from your desktop saving a trip to the system Access job accounting records to allocate printing costs and plan supplies purchases m Define a network multifunction system search and view a list of systems using Printer Neighborhood The list provides current status information and allows you to manage devices independent of network servers and operating systems m Configure systems from your desktop CentreWare IS makes it easy to copy se
29. Secure Print Advanced Options 1 Paper Destination Paper Types Offset Collated Sets Edge to Edge Printing Media Mismatch Policy Separation Page Source Separation Page Advanced Options 2 Last Page Paper Source Draft Mode WorkCentre C2424 Copier Printer 5 11 Automatic 2 Sided Printing Automatic 2 Sided Printing This section includes m Guidelines on page 5 12 m Binding Edge on page 5 12 m Overview of Steps for 2 Sided Printing on page 5 13 m Selecting 2 Sided Printing in the Driver on page 5 13 Guidelines Before printing a 2 sided document verify that you are using paper that meets the following requirements Type Size Weight Tray Plain paper All Trays Letter A4 Legal Executive A5 Statement US Folio B5 ISO B5 JIS 60 120 g m 16 32 Ib Bond 22 45 Ib Cover Xerox Phaser Postcards All Trays Xerox Phaser Trifold Brochures Xerox Phaser Professional Solid Ink Glossy Paper Custom size paper Tray 1 Width 140 216 mm 5 5 8 5 in and Height 210 356 mm 8 3 14 0 in 60 120 g m 16 32 Ib Bond 22 45 Ib Cover Binding Edge When you use the printer driver to select 2 sided printing also select the binding edge which determines how the pages turn The actual outcome depends on the orientation portrait or landscape of images on the page as shown in the following table Portrait Portrait Landscape Landscape Bind on Side Edge Bind on Top Edge Bind
30. Settings menu select Scan to PC Enter the desired 4 digit numeric password in each of the password boxes Click the OK button ROUD Note See Using the Xerox Scan Utility Windows Only on page 4 13 for more information about the Xerox Scan Utility See Setting the Scan Destination on page 4 6 for more information about scanning images to your computer Calibrating the Scanner Perform the scanner calibration procedure if you replace your original scanner or document feeder Scanner calibration adjusts the output quality of the front and back pages of 2 sided originals in relation to each other This procedure should not need to be performed as part of normal system operation For more information about calibrating the scanner go to the Xerox infoSMART Knowledge Base at www xerox com office c2424infoSMART WorkCentre C2424 Copier Printer 4 10 Retrieving Images Retrieving Images This section includes m Viewing and Retrieving Scanned Images on page 4 12 m Using CentreWare IS on page 4 12 m Using the Xerox Scan Utility Windows Only on page 4 13 m Importing Scanned Images into Another Application on page 4 14 m Using the Xerox Image Importer on Windows 2000 Windows XP and Windows Server 2003 TCP IP on page 4 14 Using the WIA Image Manager on Windows XP and Windows Server 2003 USB on page 4 15 m Using the Xerox Image Importer on Macintosh OS X on page 4 16 The following table lists the variou
31. Setup Guide Packaged with system Quick Reference Guide Packaged with system Supplies and Services Guide Packaged with system User Guide and videos Packaged with system User Documentation CD ROM Printer Management Tools www xerox com office pmtools infoSMART Knowledge Base www xerox com office c2424infoSMART PhaserSMART www phaserSMART com Technical Support www xerox com office c2424support Information about menu selection or error Control panel Help button messages on control panel Information pages Control panel menu Also available on the Technical Support web site WorkCentre C2424 Copier Printer 1 6 The Control Panel The Control Panel This section includes Control Panel Features on page 1 7 Control Panel Layout on page 1 7 Menu Map on page 1 10 Information Pages and Sample Pages on page 1 11 Control Panel Features The control panel Displays the system s operating status or errors and warnings Prompts you to load paper replace supplies and clear jams Enables you to select settings for your print copy and scan jobs Displays menus that enable you to change system settings and access tools to help resolve problems See System Settings on page 1 14 for details about changing system settings Control Panel Layout The control panel is divided into three major areas 2424 172 Left side Middle Right side Copying and scanning function Graphic display screen mode Numeric keyp
32. You can also press the Help button at any time to get more information about menu selections Controlling the Printing of the Startup Page The system automatically produces a Startup Page each time the system is turned on or reset You can turn off the automatic printing of the Startup Page and later print it from the information pages menu To turn on off the Startup Page use either m The control panel m CentreWare IS Using the Control Panel To turn on off automatic printing of the Startup Page 1 On the control panel press the System Setup button In the menu select General Setup then press the Enter button Select System Controls then press the Enter button Select Startup Page then press the Enter button Select On or Off then press the Enter button yo PP WorkCentre C2424 Copier Printer 1 14 System Settings Using CentreWare IS To turn on off the automatic printing of the Startup Page 1 Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Select Properties Click the General folder on the left sidebar then click Printer Defaults Under User Preferences select Off or On from the Startup Page drop down list to change the setting ae a 6 Click Save Changes at the bottom of the page Printing the Startup Page To print the Startup Page 1 On the control panel press the System Setup button In the menu sele
33. amp white conversion Windows NT Page Setup tab m Orientation m 2 sided printing Paper Quality tab Paper type size and tray selection Cover pages Print quality Output Options tab Separation pages m Secure prints proof prints and saved prints TekColor tab m Color corrections m Black amp white conversion Windows 98 or Setup tab Paper type size and tray selection Windows Me Orientation 2 sided printing Print quality End of job notification Output Options tab Separation pages Cover pages Secure prints proof prints and saved prints TekColor tab Color corrections Black amp white conversion WorkCentre C2424 Copier Printer 5 9 Adjusting Printing Options Selecting Printing Options for an Individual Job Macintosh To select print settings for a particular job change the driver settings before sending the job to the printer 1 With the document open in your application click File then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing o
34. available space on the hard drive the control panel displays an error message indicating that the hard drive is full scanning cannot continue until some files are deleted to create enough space Note The size of scanned image files varies based on the scan resolution and color options selected To save space on the hard drive periodically delete scanned images that are no longer needed You can delete files using m The control panel m CentreWare IS Note When you retrieve a scanned image directly into an application you can have the image automatically deleted from the WorkCentre system s hard drive after it is imported into an application For more information see Using the Xerox Image Importer on Windows 2000 Windows XP and Windows Server 2003 TCP IP on page 4 14 and Using the Xerox Image Importer on Macintosh OS X on page 4 16 Using the Control Panel to Delete Image Files To remove all scan files from a folder 1 Atthe control panel press the Scan button 2 Inthe menu select the folder see Setting the Scan Destination on page 4 6 3 Select Clear Folder then press the Enter button 4 When prompted whether you want to remove all scan files from this folder select Yes then press the Enter button WorkCentre amp C2424 Copier Printer 4 19 Managing Files and Controlling Scanning Options Using CentreWare IS to Delete Image Files You can remove some or all scan files from a folder 1 Access Cent
35. color printing templates helpful tips and customized features to meet your individual needs www colorconnection xerox com To find your local sales and support center www xerox com office contacts To register your system www xerox com office register To view the Material Safety Data Sheet www xerox com office msds To view information about recycling supplies www xerox com gwa WorkCentre C2424 Copier Printer 7 57 WorkCentre C2424 Copier Printer User Safety Your system and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information will ensure the continued safe operation of your system Electrical Safety m Use the power cord supplied with your system m Plug the power cord directly into a properly grounded electrical outlet If you do not know if an outlet is grounded ask an electrician to check the outlet m Do not use a ground adapter plug to connect the system to an electrical outlet that does not have a ground connection terminal m Do not use an extension cord or power strip Warning Avoid the potential of electrical shock by ensuring that the system is properly grounded Electrical products may be hazardous if misused m Do not place the system in an area where people might step on the power cord m Do not place objects on the power cord m Donot block the ventilation openings These openi
36. continue repeat these steps WorkCentre C2424 Copier Printer 7 30 Maintenance Maintenance This section includes Adding Ink on page 7 32 Emptying the Waste Tray on page 7 36 Replacing the Maintenance Kit on page 7 39 H s E m Cleaning the Paper Release Blade on page 7 41 m Cleaning the Maintenance Kit Wiper Blade on page 7 45 m Cleaning the Outside of the System on page 7 47 L Cleaning the Document Glass and Document Feeder on page 7 47 For safety information see Appendix A of this guide Your system needs little maintenance to keep it producing quality prints Besides adding ink you will eventually need to replace the maintenance kit Order an extra maintenance kit standard capacity or extended capacity when the control panel displays a warning that the maintenance kit is nearing the end of its life You must replace the kit when the control panel displays an error message to replace the maintenance kit To view the life remaining and installation date of the maintenance kit 1 On the control panel press the System Setup button 2 In the menu select Information then press the Enter button 3 Select Supplies Info then press the Enter button 4 Select Maintenance Kit Life then press the Enter button For information about supplies go to www xerox com office c2424supplies Each supply includes installation instructions with the packaging WorkCentre amp C2424 Copier Printer 7 31
37. dialog box click General select TekColor from the drop down list then select the desired correction for Color m Mac OS X version 10 1 and higher driver In the Print dialog box select Image Quality from the drop down list then select the desired color correction option from the Color Correction drop down list WorkCentre C2424 Copier Printer 5 54 Advanced Options Printing in Black and White If you want your output in black white and shades of gray you can select Black amp White in a supported printer driver m Windows 98 Windows Me Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the TekColor tab select Black amp White m MacOS 9 driver In the Print dialog box select General select TekColor from the drop down list then select Black amp White m Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features drop down list then select the Print Quality Color tab Select Black amp White WorkCentre C2424 Copier Printer 5 55 Advanced Options Printing Multiple Pages to a Single Sheet N Up When printing a multiple page document you can print more than one page on a single sheet of paper Print one two four six nine or 16 pages per side To print multiple pages on a single sheet of paper in a supported driver Windows 98 Windows Me PostScript driver On the Setup tab click the More Layout O
38. enabling DHCP 6 6 enabling EtherTalk 6 31 energy consumption 1 15 enlarging copy originals 3 8 enlarging images 5 60 Index envelopes guidelines for printing 5 18 loading in Tray 1 2 10 5 18 missing ink 5 19 printing from Tray 1 5 20 printing from Tray 2 3 or 4 5 22 printing single sided 5 19 setting the control panel for Tray 1 5 20 setting the control panel for Tray 2 3 or 4 5 22 storage 5 19 unsupported 2 6 error and warning messages 7 2 Ethernet connection 6 3 EtherTalk 6 31 protocol 6 3 extension cord A 1 F file names scanned images 4 18 file size scanned images 4 7 fonts downloading 5 5 printing list 5 4 viewing list 5 3 G getting help control panel Help button 7 2 infoSMART 1 6 PhaserSMART 1 6 PrintingScout 1 13 7 3 Technical Support 1 6 glossy paper guidelines 5 40 printing from Tray 1 5 40 ground adapter plug A 1 ground connection terminal A 1 WorkCentre amp C2424 Copier Printer Index 3 guidelines document feeder 2 3 media 2 2 operating safety A 5 printing envelopes 5 18 printing labels business cards and index cards 5 23 tray usage 2 2 gutter 5 57 H Help button control panel 7 2 Help button in driver 5 8 5 52 Host Name 6 7 image smoothing 5 63 images reducing or enlarging 5 60 importing scanned images using the Macintosh Xerox Image Importer 4 16 using the Windows WIA image manager 4 15 using the Windows Xerox Image Im
39. fold to the page image in points The creep is the distance that page images are shifted inward in 10ths of a point this compensates for the thickness of the folded paper which otherwise would cause the inner page images to shift slightly outward am RN To select booklet printing in a supported Windows driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then check Print Booklet Style in the More Layout Options box You can also specify the creep and gutter in this box m Windows 2000 Windows XP Windows Server 2003 PostScript driver On the Layout tab select Booklet from the Pages per Sheet drop down list WorkCentre amp C2424 Copier Printer 5 57 Advanced Options Printing Separation Pages A separation page a divider page or slipsheet can be inserted after a print job between copies of a print job or between individual pages of a print job Specify the tray to use as the source for the separation pages To specify separation pages in a supported driver m Windows 98 Windows Me PostScript driver On the Output Options tab select the location of the separation pages and the tray source m Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Output Options tab select the location of the separation pages and the tray source m Mac OS 9 driver In the Print dialog box select Adva
40. have been loaded on the workstation 2 Click Start click Settings then click Printers to verify that the system is installed Launching CentreWare DP 1 Click Start click Programs then click CentreWare DP 2 Select the desired system If a communications error message appears your system is not able to communicate with your workstation Verify the system settings then return to this document 3 With the system selected click the Printer drop down list then select Advanced Setup 4 Select one of the following connection methods m Novell Directory Services m Bindery 5 Verify that the information displayed is also contained on the Configuration Page Verify these items a The queue name of the system is set to service If necessary create a new queue to test the system b The Primary Server lists the server name on the Configuration Page Printing a Document 1 Click the Tools drop down list 2 Select the Send File menu item then select the appropriate directory and file for downloading Verify that this is a valid file with no errors 3 Click OK The file is sent to the system If the document does not print review the Novell Menu settings on the Configuration Page Verifying the Network Settings 1 Atthe CentreWare DP main screen click the Printer drop down list click Properties then click Connections 2 Click the Network Card tab A new dialog box displays information about frame type and
41. on Side Edge Bind on Top Edge Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge KR CTA e WorkCentre C2424 Copier Printer 5 12 Automatic 2 Sided Printing Overview of Steps for 2 Sided Printing To select automatic 2 sided printing 1 Insert paper into the tray For more information see the Loading Media chapter of this guide or go to Getting Started Loading Media on the User Documentation CD ROM m Tray 1 Insert side one faceup with the bottom of the page against the rollers m Trays 2 3 or 4 Insert side one facedown with the top of the page toward the back of the tray In the printer driver select 2 sided printing The location of the selections depends on your computer s operating system Click OK to accept the printer driver settings then click OK to print Selecting 2 Sided Printing in the Driver To select automatic 2 sided printing in a supported driver Windows 98 Windows Me PostScript driver On the Setup tab under Page Layout select Print on 2 Sides If desired you can also select Bind on Top Edge Windows 2000 Windows XP Windows Server 2003 PostScript driver On the Layout tab under Print on Both Sides Duplex select either Flip on Long Edge or Flip on Short Edge depending on the binding edge you want for the output Windows NT PostScript driver On the Page Setup tab under Print on Both Sides Duplex Printing select either Flip on Long Edge or Flip on Short
42. one image hold down the Ctrl or Shift button on your keyboard as you select another image To import all of the images in the folder select the Edit menu then select Select All Click the Import button A copy of the image is transferred to that location in your application Note If you want to delete the images you selected click the Delete button instead For more information about the Image Importer select the Help menu item to view the online help WorkCentre C2424 Copier Printer 4 14 Retrieving Images Changing the Xerox Image Importer Settings in Windows When you import images using the Xerox Image Importer you can change the color and resolution of the imported image 1 Select the Settings menu then select Import Options to open the Image Import Options dialog box 2 If desired move the slider to change the resolution m Ifyou select Best images are imported using the same resolution that they were scanned m Ifyou select Fair the images are imported at a resolution of 100x100 The lower the resolution the shorter the time to import the image 3 If you want all images to be imported in black and white select Import Image as Black and White This selection shortens the time to import the image 4 Click the OK button to save your changes and exit the dialog box To have the system automatically delete the image from the hard drive of the WorkCentre C2424 system after it is imported select the Settings menu th
43. page against the rollers 2 Adjust the paper guides to fit against the paper 2424 041 3 At the control panel a Select Change then press the Enter button b Select the paper size then press the Enter button c Select Special for paper type then press the Enter button to save your selection 4 In the printer driver a Select the High Resolution Photo print quality mode b Select Tray 1 as the paper source WorkCentre C2424 Copier Printer 5 29 Specialty Paper Printing Xerox Professional Solid Ink Photo Paper from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 001 2 If necessary adjust the length and side paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides WorkCentre C2424 Copier Printer 5 30 Specialty Paper 3 Insert the paper into the tray with the side to be printed the glossy side faceup with the top of the page toward the front of the tray 2424 097 Note Do not load paper above the fill line inside the tray 4 Insert the tray into the tray slot and push it
44. pages per minute ppm document feeder Controller Specifications 500 MHz processor Hard Drive 40 GB Internal IDE hard disk Memory m 256 MB PC133 DRAM standard m Upgradable to a maximum of 1 GB Resolution m 2400 FinePoint print m Standard 300 x 300 dpi scan resolution 600 x 600 dpi with 512 MB 1 GB RAM Page Description Languages PDL m PCL5c m Adobe PostScript 3 Residential Fonts m 137 PostScript Type 1 m 81 PCL5c Interfaces m Ethernet 10BaseT and 100BaseTx m Universal Serial Bus USB 2 0 WorkCentre C2424 Copier Printer B 2 WorkCentre C2424 Copier Printer Regulatory Information Xerox has tested this product to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a typical office environment FCC Regulations United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
45. required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiver m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by Xerox could void the user s authority to operate the equipment To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canadian Regulations This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Copyright 2005 Xerox Corporation All Rights Reserved C 1 Declaration of Conformity European Union Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Xerox Corporation declares under our sole responsibility that the product to which this declaration relates is in conformity with the following standards and other normative documents Low Voltage Directive 7
46. scanned all of the originals Note When you create a booklet the output is automatically set to 2 sided with no blank separators WorkCentre C2424 Copier Printer 3 17 Managing Copy Functions Managing Copy Functions This section includes m Setting Whether a Copy Job Interrupts a Print Job on page 3 18 m Using a Color Copy Password on page 3 19 Setting Whether a Copy Job Interrupts a Print Job Normally the system interrupts print jobs when users make copies Printing continues while the system scans the originals When the copies are ready to print the print job pauses the copies print then the print job resumes Set the print interrupt option at the control panel 1 On the control panel press the System Setup button In the menu select General Setup then press the Enter button Select System Controls then press the Enter button Select Print Job Interrupt then press the Enter button Select one of the following then press the Enter button moo mm m On Interrupts print jobs when you make copies Factory default value m Off Allows print jobs to finish before printing copies For more information about system controls see the Features chapter of this guide WorkCentre amp C2424 Copier Printer 3 18 Managing Copy Functions Using a Color Copy Password You can set a password to limit access to the color copy function The system prompts users to enter the password when they press the Color
47. see the Features chapter of this guide File Sizes The size of scanned image files varies based on the image that is scanned and the scan resolution and color options selected m The higher the scan resolution the larger the file size m An image scanned in color will have a larger file size than the same image scanned in black and white For more information see Setting the Scan Resolution on page 4 7 and Selecting Color or Black and White Images on page 4 8 For information about managing system disk space see Deleting Image Files on page 4 19 WorkCentre C2424 Copier Printer 4 2 Basic Scanning Scanning the Originals at the System Follow these steps to scan an image at the system Note To clear the settings from the previous job press the Clear All button twice Load the originals to be scanned Use either the document glass or the document feeder 2424 076 2424 065 Document Feeder Document Glass Insert originals faceup with the top entering Lift the document feeder then place the original the feeder first Adjust the paper guides so they facedown on the back left corner of the fit against the originals document glass Press the Scan button A list of scanning options appears on the control panel screen If desired change the destination of the scanned images If you choose a private folder or a PC name you may also need to enter the correct numeric password For information see Se
48. series of numbers For example Your System s Name xx xx xx Each numbered segment represents the last section of your system s hardware address Your PPD is automatically selected 3 Click Add to complete the installation Macintosh Troubleshooting Mac OS 9 x Mac OS X Version 10 1 and Higher The following procedure eliminates cabling communication and connection problems Once you complete these steps print a test page from your software application If the job prints no further system troubleshooting is necessary If there are print quality problems see the Troubleshooting section of this guide Macintosh Troubleshooting Step By Step Mac OS 9 x Perform these steps only for Mac OS 9 1 Open the Chooser then click the LaserWriter driver 2 Doone of the following m Ifthe system s name appears your device is communicating through the network You do not need to perform any additional steps m Ifthe system s name does not appear proceed to Step 3 3 Verify that the system is plugged in turned On and connected to an active network P Verify the cable connection from the network to the copier printer system 5 Follow these steps a From the system s control panel verify that EtherTalk is enabled If it is not enable it in the control panel then reset the system b Print the Configuration Page and verify that Ether Talk is enabled C From the Configuration Page verify the Zone If you have mu
49. software WorkCentre C2424 Copier Printer 6 33 Macintosh Enabling or Using TCP IP or AppleTalk for Mac OS X Version 10 1 and Higher Requirements Verify that you are running Mac OS X version 10 1 The previous versions of Mac OS X do not fully support PostScript printing and printer features Setting Up the Macintosh Ethernet Port for TCP IP or AppleTalk Perform the following procedure to set up your Macintosh for TCP IP 1 Select Network from the System Preferences application then select TCP IP 2 Select Built In Ethernet from the Active Ports menu 3 Specify how you will obtain the IP address from the TCP IP tab m Manually Specify the IP address Subnet Mask Router Address and Name Server Address in the dialog box m DHCP Automatically finds the IP address m AppleTalk Select the AppleTalk tab then verify that the Make AppleTalk Active box is selected 4 Close the dialog box For more information go to the table of infoSMART Knowledge Base documents at the end of this section Creating an LPR System with Mac OS X Version 10 1 and Higher 1 Open the Print Center utility In Mac OS X version 10 3 or higher the utility is called Printer Setup The utility is located in a directory called Utilities in the Applications directory 2 Select Add Printer then select LPR Printers Using IP from the pull down menu 3 Enter the copier printer system s IP address or host name in the LPR Printer s Addre
50. tab under Document Options and PostScript Options select Yes for Mirrored Output or Negative Output m MacOS driver From the File menu select Page Setup choose PostScript Options from the drop down list then select Invert Image to print a negative image or Flip Horizontal to print a mirror image WorkCentre C2424 Copier Printer 5 62 Advanced Options Smoothing Images Image smoothing blends adjacent colors in low resolution images for smoother color transitions For example use image smoothing to improve the appearance of a 72 dpi image downloaded from the World Wide Web Image smoothing is not recommended for images with resolutions of 300 dpi or higher Note Print processing is slower when this option is selected To select image smoothing in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then click the Image Smoothing checkbox m Windows 2000 Windows XP Windows Server 2003 Post Script driver From the Layout tab click the Advanced button In the box under Document Options and Printer Features select On for Image Smoothing m Windows NT driver On the Advanced tab under Printer Features select On for Image Smoothing m Mac OS 9 driver In the Print dialog box click General select Advanced Options from the drop down list then select On for Image Smoothing m Mac OS X version 10 1 and higher driver In the Print dialog box select
51. the document feeder and catch tray 2424 054 2 Open the jam access cover on the document feeder 2424 045 WorkCentre C2424 Copier Printer 7 22 Paper Jams 3 Remove jammed paper from the document feeder f eI p aa 2424 046 4 Close the jam access cover on the document feeder 2424 047 WorkCentre C2424 Copier Printer 7 23 Paper Jams 5 Open the document feeder 2424 048 6 Remove jammed paper from under the document feeder or from the document glass if any 2424 049 WorkCentre C2424 Copier Printer 7 24 Paper Jams 7 Close the document feeder 2424 187 2424 051 For additional information go to www phaserSMART com WorkCentre C2424 Copier Printer 7 25 Output Quality Problems Output Quality Problems Your system is designed to produce consistently high quality color copies prints and scanned images If you observe print quality problems use the information in this section to troubleshoot the problems m Solving Print Quality Problems on page 7 27 m Diagnosing Copy Quality Problems on page 7 29 m Solving Scan Quality Problems on page 7 29 Some settings directly control the quality of your prints and copies m For print jobs select the desired print quality mode and color correction in the printer driver see the Advanced Options section in the Printing chapter of this guide m For copy job
52. then press the Enter button 4 Scroll down to locate the IP Address CentreWare Internet Services IS CentreWare IS is a tool that you can use on your computer to manage tasks on networked printers and multifunction products CentreWare IS uses TCP IP and a web browser to communicate directly with an embedded web server in the printer or system With CentreWare IS you can Configure and manage multi vendor printers and multifunction products Access remote diagnostics and troubleshooting information for problems Monitor printer and system status Monitor supply status Link to software updates and Technical Support Launching CentreWare IS To launch CentreWare IS 1 Launch your web browser 2 Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx 3 For detailed information about the information on the CentreWare IS screen click the Help button on the upper right of the CentreWare IS screen For more information about CentreWare IS see the Networking chapter of this guide WorkCentre C2424 Copier Printer 1 12 Managing Your System PhaserSMART PhaserSMART Technical Support is an automated Internet based support system Use your default web browser to send diagnostic information from your system to our web site for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserS
53. want all images to be imported in black white and gray select Import Image as Black and White This selection shortens the time to import the image Click the OK button to save your changes and exit the dialog box To have the system automatically delete the image from the hard drive of the WorkCentre C2424 system after it is imported select Delete After Import on the lower left corner of the Image Importer window WorkCentre C2424 Copier Printer 4 17 Managing Files and Controlling Scanning Options Managing Files and Controlling Scanning Options This section includes m Viewing Images on page 4 18 m Deleting Image Files on page 4 19 m Controlling Scanning Policies on page 4 21 Viewing Images The image files are stored on the system s hard drive with unique file names that indicate the date and time of the scan yyyy mm dd hh mm ss tif However these file names do not describe the image To see the content of the image files m View thumbnails of the images using CentreWare IS page 4 12 or the Xerox Scan Control page 4 13 m View thumbnails of the images using another application page 4 14 WorkCentre amp C2424 Copier Printer 4 18 Managing Files and Controlling Scanning Options Deleting Image Files When you press the Scan button on the control panel the display shows the lt gt Full indicating how much hard drive space has been used to store scanned images If a new scanned image would exceed the
54. watermark in the background Print the text of the watermark as an outline instead of filled text Note Not all applications support watermark printing To select create and edit watermarks using a supported Windows driver Windows 98 Windows Me PostScript driver On the Setup tab click the More Layout Options button then click the Watermark button to display the Watermarks dialog box Windows 2000 Windows XP Windows Server 2003 PostScript driver On the Layout tab click the Advanced button In the box under Document Options and Printer Features select Watermarks then click the Modify button to display the Modify Watermarks dialog box WorkCentre C2424 Copier Printer 5 61 Advanced Options Printing Negative and Mirror Images You can print pages as a negative image reverses the light and dark areas in your printed image or mirror image flips images horizontally on pages when printed L Negative Image aT Cc B g Mirror Image To select negative or mirror images in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then select Print as a Negative Image or Print as a Mirror Image m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced Under Document Options and PostScript Options select Yes for Mirrored Output m Windows NT driver On the Advanced
55. 0 ee eee eee 5 15 Printing Transparencies from Tray 2 3 or4 0 0 eee eee eee 5 16 Envelopes pines eden e Midawetl ciated dda die suae dita e d ege a Ge eae 5 18 Guidelines 2 kas chat ke ned bed eae nep RIT GERE E ED Td ee 5 18 Printing Envelopes from Tray 1 1 2 ee eee eee 5 20 Printing Envelopes from Tray 2 3 0r4 0 0 cece cece 5 21 Labels Business Cards and Index Cards 0 00 00 ccc eee eee 5 23 Guidelines uu oce Pr 5 23 Printing Labels from Tray 1 slsseeeeeee eh 5 24 Printing Labels from Tray 2 3 or4 0 0 0 eee eee ee 5 25 Printing Business Cards or Index Cards from Tray 1 00000 5 27 Specialty Paper o scoccia cie siaa Se sa ee ea ERE eee EAE be ea ees 5 28 Photo Paper e vere RORIS UR ew RSS UI ae CRT EUR ae eee OR as 5 28 Postcards and Trifold Brochures 0 00 cc cece cece eens 5 32 Weatherproof Paper ics cs tis ovens dese Ra toe PaE aE pha Rw eek ROPA 5 36 Glossy Papetz ise obe REM OUR RN aia OR A eae Eee ae pp Grae Oe Daraus 5 40 Carbonless Paper i e e ecaa cea ec et dae dh rh Y br e 5 43 Custom Size Paper ca cee ts aeg y RR PR Ew Sa dubbed P 5 49 Guidelines 42 ett e te dete e RR ure et a DDR SU a e 5 49 Printing Custom Size Paper from Tray 1 1 2 1 eee ee 5 50 WorkCentre C2424 Copier Printer iii Contents Advanced Options cirese gia tbe a vk bee Pea eee DATE asd ae 5 52 Selecting Print Quality Modes 0 0 cece cece eens 5
56. 00 eee eee 6 14 Preliminary Steps iesus ed eI eatin abe V VOR Aig Aha Roa Re Re Roe Bie 6 14 Quick CD ROM Install Steps 6 14 Other Methods of Installation 0 0 0 0 60 6 15 Windows 2000 Windows XP Windows Server 2003 Troubleshooting TCP IP 6 18 infoSMART Knowledge Base Documents English only 6 19 WindOWS INT 4x ies eene ee eC 0 0 eee ane unite hi ina Gale oa aE ed dee 6 20 Preliminary Steps i ae ee pease ease lags CER e RR CU Ra eds 6 20 Quick CD ROM Install Steps llleeeeeeeee eh 6 20 Other Methods of Installation llle eh 6 21 Windows NT 4 x Troubleshooting TCP IP sssseseeeeeeeeeees 6 22 infoSMART Knowledge Base Documents English only 4 6 24 Windows 98 and Windows Me sseeeeeeeeeee nen een eens 6 25 Preliminary Steps 0 ccc ee eee eee een nee e 6 25 Quick CD ROM Install Steps 1 0 0 eects 6 26 Other Methods of Installation llle teenies 6 26 Windows 98 and Windows Me Troubleshooting 6 28 infoSMART Knowledge Base Documents English only 4 6 30 WorkCentre C2424 Copier Printer iv Contents Macintosh 2 esrb ed ca bee eee ER nidum dq eh eee Vx be aite 6 31 Requirements csa ss be mca Rye desk Ra EE E E ee b bt hue 6 31 Quick CD ROM Install Steps llleeeeeeeeee eh 6 31 Enabling and Using EtherTalk for Mac OS 9 x 00 eee 6 31 Enabling and Using TCP IP for Mac OS 9 x 10 eee 6 32 Enabling o
57. 2 printing 5 2 scanning 4 2 binding preferences 5 12 black and white copies 3 5 printing 5 55 scanned images 4 8 blank separators between copies 3 15 booklet creating from copy originals 3 17 booklet printing 5 57 selecting creep and gutter 5 57 books copying 3 16 BOOTP DHCP 6 7 brightness control panel 1 19 business cards guidelines for printing 5 23 printing from Tray 1 5 27 setting the control panel for Tray 1 5 27 C cable connection 6 3 carbonless paper guidelines 5 43 printing from Tray 1 5 43 CD DVD labels and inserts guidelines for printing 5 23 center copy images 3 13 CentreWare DP 6 10 CentreWare Font Management Utility 5 5 CentreWare IS 1 12 6 9 changing or modifying the printer s IP address 6 6 creating private folders for scanning 4 5 retrieving scanned images 4 12 software 6 9 CentreWare MC 6 10 CentreWare Web 6 10 change paper type 2 7 change printer settings driver Mac 5 10 driver Windows 5 8 cleaning the printer 7 47 collate copies 3 14 color balance 3 10 copies 3 5 correction 5 54 image smoothing 5 63 matching 5 54 password for color copies 3 19 color correction select in driver 5 54 computer setting scan destination 4 6 configuration page 6 18 6 22 6 29 6 39 6 43 connection cable or DSL 6 3 Ethernet 6 3 USB 6 3 6 4 contrast adjusting for copies 3 9 control panel display 1 19 WorkCentre amp C2424 Copi
58. 27 unacceptable types 5 14 Tray 1 capacity 1 2 custom sizes 2 7 loading 2 8 media types 2 7 Tray 2 3 or 4 capacity 1 2 loading 2 14 5 35 5 38 tray fill line 2 2 2 15 5 31 5 38 5 42 5 44 5 47 trays media weights for 2 sided printing 5 12 printing cover pages 5 59 selecting default for copies 3 4 selecting default for printing 5 7 trifold brochures guidelines for printing 5 32 printing from Tray 1 5 33 printing from Tray 2 3 or 4 5 34 WorkCentre amp C2424 Copier Printer Index 7 troubleshooting infoSMART 1 6 Mac OS 9 6 35 Mac OS 9 Mac OS X version 10 1 and higher 6 36 Macintosh 6 32 Novell NetWare 6 38 PhaserSMART 1 6 print quality problems 7 26 Technical Support 1 6 1 13 Windows 2000 Windows XP Windows Server 2003 6 18 Windows 98 Windows Me 6 28 Windows NT 4 x 6 22 turn on off Intelligent Ready Mode 1 16 turn on off Startup Page 1 14 U unacceptable media types 2 6 unsupported paper damage 2 2 2 6 7 26 usage profile reports 6 12 USB connection 6 4 user safety A 1 A 5 using unsupported paper 2 2 7 26 V viewing scanned images 4 18 W Warmup Mode 1 15 automated 1 16 waste tray emptying the waste tray 7 36 may be hot handle carefully 7 37 receiving a Waste Tray Full message 7 38 watermarks 5 61 weatherproof paper guidelines 5 36 printing from Tray 1 5 36 web site resources 7 57 weight ranges media for 2 sided printing 5 12 Index WI
59. 3 23 EEC as Amended EN 60950 2000 Safety of Information Technology Equipment including Electrical Business Equipment Electromagnetic Compatibility Directive 89 336 EEC as Amended EN 55022 1998 A1 2000 A2 2003 Information technology equipment Radio disturbance characteristics Limits and methods of measurement EN 55024 1998 A1 2000 A2 2003 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 2000 Part 3 2 Limits Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 1995 A1 2000 Part 3 3 Limits Limitation of voltage changes voltage fluctuations and flicker in public low voltage supply systems for equipment with rated current lt 16 A per phase and not subject to conditional connection This product if used properly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment A signed copy of the Declaration of Conformity for this product can be obtained from Xerox WorkCentre C2424 Copier Printer C 2 WorkCentre C2424 Copier Printer Illegal Copying Congress by statute has forbidden the copying of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such copies m Obligations or Securities of the United States Government such as
60. 4 Copier Printer 2 7 Loading Media in Tray 1 To load paper or other media in Tray 1 1 Open Tray 1 by pulling up and out on the handle 2 Open the tray extension 2424 007 WorkCentre amp C2424 Copier Printer 2 8 3 Loading Media in Tray 1 Insert the paper or other media into the tray m Single sided printing Insert the side to be printed facedown with the top of page against the roller m 2 sided printing Insert side one faceup with the bottom of the page against the roller 2424 177 m Pre punched Paper Load pre punched paper with the holes next to the right paper guide 2424 182 Caution When using pre punched paper adjust print or copy margins to accommodate the holes Printing over the holes may cause ink to transfer onto subsequent pages A minimum margin of 19 mm 0 75 in is recommended WorkCentre C2424 Copier Printer 2 9 Loading Media in Tray 1 m Envelopes Insert envelopes with the flap side up and the flap toward the left of the system Slide the side guides until the arrows on the guides match the appropriate envelope size 2424 010 Caution Do not load paper above the fill line on the inside of the left guide Overloading the tray may cause paper jams 2424 009 WorkCentre C2424 Copier Printer 2 10 Loading Media in Tray 1 4 Verify that the paper is pushed against the roller until it s
61. A image manager deleting scanned images 4 16 importing scanned images 4 15 Windows printing options 5 9 scan drivers 4 4 WIA image manager 4 15 Xerox Image Importer 4 14 Xerox Scan Utility 4 13 X Xerox Image Importer importing scanned images on Macintosh 4 16 importing scanned images on Windows 4 14 Macintosh settings 4 17 Windows settings 4 15 Xerox scan drivers 4 4 Xerox Scan Utility deleting scanned images 4 13 retrieving scanned images 4 13 setting a computer password 4 10 Xerox TCP IP Port Monitor 6 26 Xerox Usage Analysis Tool 6 13 WorkCentre amp C2424 Copier Printer Index 8
62. Copy button 2 Inthe menu select Margin Shift then press the Enter button 3 To increase the margin on the long edge of the copy a Select Long Edge then press the Enter button b Press the Up Arrow or Down Arrow button to scroll to a number from 0 through 2 0 inches in 0 1 inch increments or from 0 through 50 mm in 1 mm increments then press the Enter button 4 To increase the margin on the short edge of the copy a Select Short Edge then press the Enter button b Press the Up Arrow or Down Arrow button to scroll to a number from 0 through 2 0 inches in 0 1 inch increments or from 0 through 50 mm in 1 mm increments then press the Enter button When you select margin shift the right side of the control panel display has a page icon with arrows showing the direction that the image shifts The factory default is Off long edge margin of 0 and short edge margin of 0 WorkCentre C2424 Copier Printer 3 13 Adjusting Copying Options Output Adjustments This section includes m Collating Copies on page 3 14 m Making Copy Documents with Covers on page 3 15 m Using Blank Separators on page 3 15 Collating Copies When you are making several copies of a multi page original you can automatically collate the output For example if you are making three single sided copies of a six page original and select collated the copies are printed in this order 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 If
63. Edge depending on the binding edge you want for the output Mac OS 9 driver In the Print dialog box select Layout from the drop down list select Print on Both Sides then click the Binding icon that matches the edge to bind Mac OS X version 10 1 and higher driver In the Print dialog box select Duplex from the drop down list select Print on Both Sides then click the Binding icon that matches the edge to bind WorkCentre C2424 Copier Printer 5 13 Transparencies Transparencies This section includes m Guidelines on page 5 14 m Printing Transparencies from Tray 1 on page 5 15 m Printing Transparencies from Tray 2 3 or 4 on page 5 16 Transparencies can be printed from any tray They should be printed on one side only Videos are available with instructions for printing transparencies Videos are located on the User Documentation CD ROM and at www xerox com office c2424support For best results use only Xerox transparencies specified for your WorkCentre C2424 Copier Printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Guidelines m Remove all paper before loading transparencies in the tray m Do not load transparencies above the fill line it may cause the system to jam m Handle transparencies by the edges using both hands to avoid fingerprints and creases which can cause poor print quality m Besureto chan
64. MART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSsMART Technical Support 1 Open your browser and go to www phaserSMART com 2 Enter your system s IP address in the browser window 3 Follow the instructions on the screen PrintingScout PrintingScout is a tool that is installed with your Windows printer driver It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays a message on your computer screen to let you know that the printer needs attention The message also explains how to fix the problem Note PrintingScout is available from the Windows printer driver for printer connected to the network via TCP IP WorkCentre amp C2424 Copier Printer 1 13 System Settings System Settings This section includes Controlling the Printing of the Startup Page on page 1 14 Changing the Power Saver Timeout on page 1 15 Changing Intelligent Ready Mode on page 1 16 Locking the Control Panel Menus on page 1 17 Changing the Load Paper Timeout on page 1 18 Adjusting Control Panel Brightness on page 1 19 Adjusting Control Panel Contrast on page 1 19 Setting the Control Panel Language on page 1 19 Setting the System Date and Time on page 1 20 Note You can print the Menu Map to see the path through the menus to make other selections see Menu Map on page 1 10
65. Maintenance Adding Ink You can load ink any time the system is idle or when the control panel displays the Ink low or Add Ink message Videos are available with instructions for adding ink Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Note To minimize waste ink and optimize performance leave the printer on all the time m Keep ink in its packaging until you are ready to use it m Identify ink by shape not color m To avoid ink jams never insert broken ink sticks into the ink loading bins Caution Use of other than Genuine Xerox WorkCentre C2424 Solid Ink may affect print quality and system reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this system The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this system Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details WorkCentre C2424 Copier Printer 7 32 Maintenance Follow these steps to load ink 1 Lift the control panel 2424 012 2 Open the ink cover 2424 013 3 Determine which ink loading bin appears low A label above each bin in
66. Plain Paper Card 60 220 g m e e Custom Width 140 216 mm 5 5 8 5 in and e oe Height 210 356 mm 8 3 14 0 in Width 76 139 mm 3 0 5 4 in or e e Height 127 209 mm 5 0 8 2 in Weight 60 120 g m e e 16 32 Ib Bond 22 45 Ib Cover Weight 121 220 g m e e 33 40 Ib Bond 46 80 Ib Cover For best results use Xerox printing media recommended for your WorkCentre C2424 Copier Printer For the most current information about Xerox printing media go to www xerox com office c2424support WorkCentre C2424 Copier Printer 2 4 Supported Media Supported Envelopes Note All envelopes should be printed single sided only Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips Some wrinkling and embossing may occur when printing envelopes See Printing on the User Documentation CD ROM for information on how to minimize these occurrences Tray Size Description 10 Commercial 4 12 x 9 5 in Print these envelopes from any tray m DL 110 x 220 mm C5 162 x 229 mm 5 Ve Baronial 4 375 x 5 75 in 6 34 Commercial 3 625 x 6 5 in Monarch 3 87 x 7 5 in 6 Ve Booklet 6 x 9 in Lee 5 25 x 7 25 in Print these envelopes from Tray 1 only Note Envelopes with side seams end flaps or with flat announcement style flaps may jam Qe GO ESS Supported Not Supported See the User Documentation CD ROM or go
67. Power Saver timeout value Select a larger value if you want to extend the length of time before the system goes into Power Saver mode Press the Enter button Using CentreWare IS Pe PS PS Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Select Properties Click the General folder on the left sidebar then click Warmup Select a value from the Power Saver Timeout drop down list to change the setting Click Save Changes at the bottom of the page Changing Intelligent Ready Mode Intelligent Ready mode is an automated system that Monitors the system s usage Warms up the system when you are most likely to need it based on past usage patterns To turn on off Intelligent Ready mode use either m The control panel m CenterWare IS Using the Control Panel To turn Intelligent Ready mode on off 1 PP pS On the control panel press the System Setup button In the menu select General Setup then press the Enter button Select System Controls then press the Enter button Select Intelligent Ready Select On or Off then press the Enter button WorkCentre C2424 Copier Printer 1 16 System Settings Using CentreWare IS To select Intelligent Ready mode or to schedule warmup standby settings 1 Launch your web browser 2 Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Click the G
68. ROM and The PostScript driver is recommended to take Web full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL Driver Web only The Printer Command Language driver can be used for applications requiring PCL Note For Windows 2000 and Windows XP only Xerox Walk Up Printing Driver Web only This driver enables printing from a PC to any Windows Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Macintosh OS Driver CD ROM and This driver enables printing from a Macintosh Web OS 9 x or OS X version 10 1 and higher UNIX Driver Linux Solaris Web only This driver enables printing from a UNIX operating system Find certain drivers on the WorkCentre C2424 Software CD ROM that came with your system All of these printer drivers can be found on the web at www xerox com office drivers WorkCentre C2424 Copier Printer 5 6 Adjusting Printing Options Setting the Print Default Tray To select the default tray for printing use either m The control panel m CentreWare IS Note The printer driver overrides the control panel and CentreWare IS settings Using the Control Panel To select the default tray for printing DA Qvo Un dme poop r5 On the control panel press the System Setup button In the menu select Job Defaults Setup then press the Enter button Sel
69. WorkCentre C2424 Copier Printer 6 38 Novell NetWare Requirements Verify that you m Are operating a Windows based system with CentreWare DP software installed and at least one device driver installed m Area NetWare Network Administrator an administrative person with ADMIN SUPERVISOR or ADMIN SUPERVISOR EQUIVALENT within login rights to the NetWare Server s servicing the device m Have a basic knowledge of NetWare Printing the Configuration Page You can print the Configuration Page to help you solve printing problems and obtain the best results from your system To print the Configuration Page 1 On the control panel press the System Setup button 2 Select Information then press the Enter button 3 Select Information Pages then press the Enter button 4 Select Configuration Page then press the Enter button to print Note Print the Menu Map to see other information pages available for printing Novell NetWare Troubleshooting Quick Check T 2 P Verify that the system is plugged in turned On and connected to an active network Verify that the system is receiving network information by monitoring the LEDs on the back of the device When the system is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Verify that the client is logged into the network and printing to the correct print queue Verify that the user has a
70. WorkCentre C2424 XEROX 2 oo copier printer User Guide Guide d utilisation Guida dell utente Benutzerhandbuch Gu a del usuario Guia do Usu rio Gebruikershandleiding Anvandarhandbok PyKOBOJICTBO NOoNb30BaTena www xerox com office c2424support WorkCentre C2424 XEROX 2 oo copier printer User Guide Guide d utilisation Guida dell utente Benutzerhandbuch Gu a del usuario Guia do Usu rio Gebruikershandleiding Anvandarhandbok PyKOBOJICTBO NOoNb30BaTena www xerox com office c2424support Copyright 2005 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the stylized x CentreWare infoSMART Made For Each Other Phaser PhaserSMART Walk Up and WorkCentre are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Illustrator PageMaker Photoshop PostScript ATM Adobe Brilliant Screens Adobe G
71. a chapter of this guide or go to Getting Started Loading Media on the User Documentation CD ROM 2 If prompted by the control panel either confirm the paper type and size or change it as required 3 From the application access the Print dialog box 4 If desired select printing options in the printer driver m For information about accessing and using the driver see Obtaining the Printer Driver on page 5 6 m For information about specifying print options see Adjusting Printing Options on page 5 6 5 Send the job to the printer from the application s Print dialog box Factors Affecting Printing Performance Many factors affect a print job They include the print speed stated in number of pages per minute the media used download time and system processing time The computer download time and system processing time are affected by several factors including System memory Connection type network or USB Network operating system System configuration File size and type of graphics Computer speed Note Additional system memory RAM may improve overall printer functions but will not increase the pages per minute ppm ability of the system WorkCentre C2424 Copier Printer 5 2 Print Fonts Print Fonts This section includes Types of Fonts on page 5 3 Viewing a List of System Fonts Available for Printing on page 5 3 Printing a List of System Fonts on page 5 4 Downloading Fonts on page 5
72. a ob ee UR ba 7 18 Jam at the Document Feeder 1 0 0 eee cee 7 22 Output Quality Problems 1 1 0 0 0 cece teen eens 7 26 Solving Print Quality Problems 00 0 eects 7 27 Diagnosing Copy Quality Problems 0 0 0 c cece eee eee 7 29 Solving Scan Quality Problems sleeeeee eens 7 29 Maintenance oo cx ei apes bep adda died et ie dhe wpa e eee og oe o ac 7 31 Adding nk os Lr hada a A CUR ODE PES Shakes GO aces 7 32 Emptying the Waste Tray 1 2 0 0 ccc eee N e eens 7 36 Replacing the Maintenance Kit 0 0 2 ccc cette eee 7 39 Cleaning the Paper Release Blade 0 0 0 7 41 Cleaning the Maintenance Kit Wiper Blade 0 0 0 0 0c e eee ee ee 7 45 Cleaning the Outside of the System 0 0 0 0 ee eee eee 7 47 Cleaning the Document Glass and Document Feeder 4 7 47 WorkCentre C2424 Copier Printer v Contents Moving and Repacking the System 1 0 0 cece eee eens 7 51 Running the WorkCentre C2424 Copier Printer Shut Down Procedure 7 51 Moving the System Within the Office llle 7 52 Repacking the System for Shipment 7 53 Web Links o jesus nica Iac her bi ed DP aoa a had Rb ee ELE ERR REB D Edd ipa 7 57 A User Safety B System Specifications C Regulatory Information D Illegal Copying E Material Safety Data Sheet F Product Recycling and Disposal Index WorkCentre amp C2424 Copier Printer vi WorkCentre
73. a pencil L If the paper is loaded correctly the mark should appear on the printed side of the subsequent colored sheets within a few seconds m Ifa mark does not appear repeat Steps 1 7 to make sure the paper is loaded correctly Printing Xerox Carbonless Paper from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 001 WorkCentre C2424 Copier Printer 5 45 2 3 4 Specialty Paper If necessary adjust the length and side paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides Find the label on the end of the paper ream package The label contains an arrow pointing to the top of the ream An arrow is also printed on the side of the ream Open the package and select the number of sets that you want to print A set contains a white sheet followed by one or more colored sheets Note It is important that the sheets be printed in the correct order Do not change the order of the sheets WorkCentre C2424 Copier Printer 5 46 Specialty Paper 5 Insert the paper into the tray with the top side of the paper fac
74. ad Clear Clear buttons and LEDs buttons menu navigation All Stop and Start buttons buttons shortcut buttons and status LEDs WorkCentre C2424 Copier Printer 1 7 Left Side of the Control Panel The Control Panel The left side of the control panel contains the following copy and scan function buttons and LEDs A green LED shows the current selection More details about using these buttons are provided in the Copying and Scanning chapters of this guide 1 Output button and LEDs copy only Press to select Uncollated or Collated for your copies Color Mode button and LEDs 3 4 5 Press to select B W black and white or Color for your copy or scan job 2424 173 2 Sided button and LEDs Press to select whether the original is 2 sided and whether you want the output 2 sided Output Quality button and LEDs copy only Press to select the output quality for the copy job Original Type button and LEDs Press to select the type of original for your copy or scan job WorkCentre C2424 Copier Printer 1 8 Middle of the Control Panel The Control Panel 5 6 7 8 9 4 f X 14 NS amp 3 B V 15 Us mec 2 16 lt i f EE 13 12 11 10 2424 174 1 Original Size button 9 Enter button Press to jump to Original Size option on the Accepts the setting selected menu 10 Status Indicator LED 2 Lighten Darken button Blinking green System is busy or in Pr
75. ality Problems then press the Enter button e Select Eliminate Light Stripes then press the Enter button Repeat Step 1 up to 3 times if the stripes still appear If the problem continues turn off the system for at least 4 hours When you turn on the system repeat Step 1 if necessary If the problem continues follow the steps for Predominate Light Stripes Predominate Light Stripes 1 All four color bars are missing on the test page Lift the control panel remove paper from the output tray then lift the exit cover Inspect the paper exit area for debris If necessary remove the debris Clean the paper release blade a Lift the green guide b Wipe the white plastic paper release blade with a lint free cloth For more information see Cleaning the Paper Release Blade on page 41 Close the exit cover and close the control panel Clean the wiper blade in the Maintenance Kit a Open the side door on the right panel b Remove the orange maintenance kit c Wipe the clear plastic wiper blade with a lint free cloth d Replace the maintenance kit e Close the side door For more information see Cleaning the Maintenance Kit Wiper Blade on page 45 If the problem continues follow the steps for Random Light Stripes WorkCentre C2424 Copier Printer 7 28 Output Quality Problems Diagnosing Copy Quality Problems When a copy job displays poor image quality determ
76. an magenta yellow and black To adjust these color levels 1 On the control panel press the Copy button 2 Inthe menu select Color Balance then press the Enter button 3 To adjust the level of cyan a Select Cyan Color Balance then press the Enter button b Press the Up Arrow or Down Arrow button to a whole number from Darkest 3 to Lightest 3 then press the Enter button 4 To adjust the level of magenta a Select Magenta Color Balance then press the Enter button b Press the Up Arrow or Down Arrow button to a whole number from Darkest 3 to Lightest 3 then press the Enter button 5 To adjust the level of yellow a Select Yellow Color Balance then press the Enter button b Press the Up Arrow or Down Arrow button to a whole number from Darkest 3 to Lightest 3 then press the Enter button 6 To adjust the level of black a Select Black Color Balance then press the Enter button b Press the Up Arrow or Down Arrow button to a whole number from Darkest 3 to Lightest 3 then press the Enter button Note The factory default is Off 0 adjustment for each color Erasing the Edges of Copy Documents You can clean the edges of your copies eliminating unwanted material from printing by specifying the amount to erase on the right left top and or bottom edge To do this 1 2 3 On the control panel press the Copy button In the menu select Edge Erase then press the Enter button To eras
77. an cause the postcards and trifold brochures to curl and jam the printer Note Do not print on the indented or raised scores on the trifold brochures After printing fold the brochures over the raised scores WorkCentre C2424 Copier Printer 5 32 Specialty Paper Printing Postcards and Trifold Brochures from Tray 1 Fan the postcards or trifold brochures to release sheets that may be stuck together Insert a maximum of 50 sheets of either postcards or trifold brochures into Tray 1 as follows m Single sided printing Insert the side to be printed facedown with the top of page against the roller m 2 sided printing Insert side one faceup with the bottom of the page against the roller Adjust the paper guides to fit against the paper 2424 041 At the control panel a Select Change then press the Enter button b Select the paper size then press the Enter button C Select Card Stock for paper type then press the Enter button to save your selection In the printer driver select either Card Stock as the paper type or Tray 1 as the paper source WorkCentre C2424 Copier Printer 5 33 Specialty Paper Printing Postcards and Trifold Brochures from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 001 2 If necessary adjust the length and side paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow
78. an embedded DNS resolver The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address To use an IP host name for the system the system administrator must configure one or more DNS servers and a local DNS domain name space database To set up the system for DNS supply a maximum of two DNS name server IP addresses Dynamic Domain Name Service DDNS The system supports Dynamic DNS through DHCP You must have DHCP enabled on the system for DDNS to function Your network s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support See your network administrator for details Launch your web browser Enter the system s IP address in the browser s Address field http xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select TCP IP In the BOOTP DHCP Settings section set the BOOTP DHCP option to ON To enable DDNS enter the following DDNS WINS settings information DDNS Set to ON Release Host Name Set to NO DDNS WINS Name Use the default name provided by Xerox or enter another name Primary WINS Server optional Secondary WINS Server optional Pe eS PS 8 Click Save Changes when you are finished entering the settings Manually Setting the System s IP Address Ensure that your computer has a properly configured IP address for your network Contact your netwo
79. aper 4 Insert the tray into the tray slot and push it completely to the back of the system 2424 004 5 At the control panel a e205 Press the Print button Select Paper Supply then press the Enter button Select Tray 2 3 or 4 Paper Type then press the Enter button Select Plain Paper then press the Enter button Press the Enter button to save your selection 6 In the printer driver select the appropriate tray as the paper source WorkCentre C2424 Copier Printer 5 39 Specialty Paper Glossy Paper Xerox Professional Solid Ink Glossy Paper can be printed 1 or 2 sided from any tray To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Guidelines Do not open sealed packages of glossy paper until you are ready to load them into the system Leave glossy paper in the original wrapper until ready for use Remove all other paper from the tray before loading glossy paper Load only the amount of paper you replanning to use Do not leave glossy paper in the tray when you are finished printing Reinsert unused paper in the original wrapper and seal Rotate stock frequently Printing Glossy Paper from Tray 1 1 2 Fan the glossy paper to release sheets that may be stuck together Insert the paper into Tray 1 then adjust the paper guides to fit against the paper 2424 041 WorkCentre C2424 Copi
80. aramond Adobe J enson Birch Carta IntelliSelect Mythos Quake and Tekton are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk LaserWriter LocalTalk Macintosh Mac OS TrueType Apple Chancery Chicago Geneva Monaco New York and QuickDraw are trademarks of Apple Computer Inc in the United States and or other countries Marigold and Oxford are trademarks of AlphaOmega Typography Avery is a trademark of Avery Dennison Corporation PCL and HP GL are trademarks of Hewlett Packard Corporation in the United States and or other countries Hoefler Text was designed by the Hoefler Type Foundry IBM is a trademark of International Business Machines Corporation in the United States and or other countries ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries Windows Windows NT and Wingdings are trademarks of Microsoft Corporation in the United States and or other countries Albertus Arial Gill Sans Joanna and Times New Roman are trademarks of Monotype Corporation An
81. are Web is a multi vendor system management installation and troubleshooting application Use CentreWare Web to remotely manage install and troubleshoot systems on your network using a web browser Systems are found through network or print server discovery and managed over TCP IP networks using RFC 1759 SNMP Simple Network Management Protocol With CentreWare Web you can m Remotely add ports queues and drivers to Windows 2000 XP and NT4 x SP6 print servers m Install troubleshoot upgrade and clone wizards to aid all users in performing administrative tasks m Install CentreWare Web on a server for availability to all clients on the network with Internet access WorkCentre C2424 Copier Printer 6 10 Device Management Software m Support multiple users and provide different levels of user access privileges for administrators or guests Discover printers on local and remote subnets Automatically discover systems as scheduled Generate reports Connect to system web servers for additional system specific features including help For more information go to www xerox com office pmtools and select your specific system model to view the CentreWare Web User Guide Using Device Management Features Job Accounting Job accounting is available through CentreWare IS and CentreWare Web The system stores information about print jobs in a log file The log file is stored either in the device s memory or on an optional
82. be printed only from Tray 1 m Xerox Professional Solid Ink Photo Paper Xerox Professional Solid Ink Glossy Paper and Xerox Professional Solid Ink Trifold Brochures can be printed from any tray although they exceed the recommended weight guidelines for Trays 2 4 m Use Xerox Professional Solid Ink Transparencies print quality may vary with other transparencies m When printing photos postcards or brochures some attention to stacking in the output tray may be required WorkCentre C2424 Copier Printer 2 2 Supported Media Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips Do not print CD labels in this system When using pre punched paper load the paper so that the holes are on the right side of the tray Adjust print and copy margins to accommodate the pre punched holes Duplex Automatic Document Feeder Guidelines The document feeder accommodates original sizes from 114 x 140 mm 4 5 x 5 5 in to 216 x 356 mm 8 5 x 14 0 in with weights within the following range 60 120 g m 16 32 Ib Bond 22 45 Ib Cover Videos are available with instructions for using the document feeder Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Follow these guidelines when loading originals into the document feeder Load originals faceup so the top of the document enters first Place only loose sheets of paper in the doc
83. ccess to the system printer queue Verify that the system printer NetWare print queue exists is accepting jobs and has a print server attached If it does not use the Setup Wizard in CentreWare DP to reconfigure the print queue Print the Configuration Page Verify that Printer Server is enabled Set the frame type to the frame type your NetWare server is using Note To determine your NetWare IPX frame type type config at the Novell console screen On networks using multiple IPX frame types it is critical that the frame type be set correctly Go to www xerox com office support if the above steps fail to resolve the printing problem WorkCentre amp C2424 Copier Printer 6 39 Novell NetWare Novell NetWare Troubleshooting Step By Step These procedures eliminate cabling communication and connection problems associated with network connected systems The steps are divided into two groups m Novell NetWare Hardware Step by Step m Novell NetWare Software Step by Step Note Novell NetWare Software Step by Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation When both of these procedures are completed print a test page from your software application If the test page prints no further system troubleshooting is necessary Novell NetWare Hardware Step By Step Note the LED activity on the system The green link LED is ON whenever it is connected to an active ne
84. ce Management Software MaiLinX Alerts MaiLinX alerts allow the system to automatically send email to the system administrator and others under the following conditions m When system errors warnings and alerts occur m When the system requires attention for example when service is required or supplies need to be replenished m When a reply to a CentreWare IS Remote Internet Printing message is desired For more information about CentreWare IS Remote Internet printing click the Help button in Centre Ware IS to go to CentreWare IS Online Help Three designated users can receive messages m SysAdmin H Service m Key System messages reporting errors alerts and warnings can be individually assigned to any of these users You can customize the message text and the subject line in the Status Notification messages Status Notification is supplied by the device s Simple Mail Transport Protocol SMTP client Setting Up CentreWare IS Status Notification 1 Launch your web browser 2 Enter the system s IP address in the browser s Address field http xxx xxx xxx xxx 3 Select Properties 4 Select Mail Alerts on the left sidebar Follow the instructions on the page to select mail alert options 5 Click Save Changes For complete information about CentreWare IS Status Notification click the Help button in CentreWare IS to go to CentreWare IS Online Help Usage Profile Reports The system generates reports accessible thr
85. ce the image down to 25 of its original size or enlarge it up to 400 of its original size If desired the images can be enlarged and printed on sixteen pages so you can assemble them into a poster To reduce or enlarge the image 1 On the control panel press the Copy button 2 Inthe menu select Reduce Enlarge then press the Enter button Note You can press the Reduce Enlarge shortcut button on the control panel to skip Steps 1 and 2 WorkCentre C2424 Copier Printer 3 8 Adjusting Copying Options Select one of the following then press the Enter button m 100 Keeps the copy image the same size as the original Factory default value Auto Reduces or enlarges the image as needed to fit the full size of the copy paper Preset Reduces or enlarges the image as needed to fit a selected copy paper size 25926 40076 Reduces or enlarges the image by a selected percentage Poster 4x4 Enlarges the image to fit onto 16 copy pages so that it can be assembled into a 4x4 poster If you selected Preset select the preset value the size of the original followed by the size of the copy paper If you selected 25926 40076 use the keypad to enter a value from 25 to 400 in 1 increments or press the Up Arrow or Down Arrow button to scroll to the desired value then press the Enter button Lightening or Darkening the Image To lighten or darken the image when it is copied 1 2 On the control panel press th
86. change Setting the Control Panel Language To select the default control panel language use either m The control panel m CentreWare IS Using the Control Panel To select the default control panel language 1 On the control panel press the System Setup button In the menu select General Setup then press the Enter button Select Control Panel Setup then press the Enter button Select Control Panel Language then press the Enter button Select the desired language then press the Enter button mw WorkCentre C2424 Copier Printer 1 19 System Settings Using CentreWare IS To select the default control panel language 1 Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Click the General folder on the left sidebar then click Printer Defaults In the User Preferences box select the language from the Set Control Panel Language drop down list moe oM 6 Click Save Changes at the bottom of the screen Setting the System Date and Time The system creates file names for scanned images using the current date and time To change the system date and time use either m The control panel m CentreWare IS Using the Control Panel To change the system date and time 1 On the control panel press the System Setup button 2 Inthe menu select General Setup then press the Enter button 3 Select System Controls then press the Ent
87. ck and white or colored text eg 42272 Bl g Eh E O 0000 2424 169 Setting the Original Size You can specify the size of the original so that the correct area is scanned To do this 1 On the control panel press the Scan button 2 Inthe menu select Original Size then press the Enter button 3 Select one of the preset sizes or Tray Auto the factory default then press the Enter button If you select Tray Auto and you are using the document glass each original is pre scanned to determine its size If you select Tray Auto and you are using the document feeder the scanned area is the same size as the current copy paper size WorkCentre C2424 Copier Printer 4 9 Adjusting Scanning Options Setting a Scan Password for Your Computer Windows Only You can prevent others from scanning images directly to your computer by setting a password The control panel will prompt users for the password when they select your computer as the scan destination Use the Xerox Scan Utility to set a scanning password for your computer 1 Right click the icon on the taskbar in the lower right corner of your screen then select Xerox Scan Utility on the popup menu Sa Note If the icon is not in the taskbar select the Windows Start menu select Programs select Xerox Office Printing select Scanning and then select Xerox Scan Utility In the Location drop down box select My Scanned Images From the
88. ckly and easily on a network It provides network administrators with setup procedures and management of networked systems The following table lists CentreWare DP key features and benefits Feature Benefit Setup Wizard Provides a step by step guide to install your system on the network Advanced Setup Provides a tool to service multiple file servers and queues Instant Status Enables you to select a system from the Printer List to monitor the system at any given time Remote Configuration and Enables you to do most configuration and monitoring tasks from your Management workstation Upgrades Enables you to upgrade your system from your workstation if available for your system model For more information go to www xerox com office pmtools and select your specific system model to view the CentreWare DP User Guide CentreWare MC Microsoft Management Console CentreWare MC allows IP discovery of systems equipped with an embedded web server The embedded web server in Xerox systems is called Centre Ware Internet Services For installing or managing multiple systems on a Windows NT 4 x Service Pack 6 or higher Windows 2000 or Windows XP network with the TCP IP protocol enabled use the Xerox CentreWare MC snap in to Microsoft Management Console For more information go to www xerox com office pmtools and select your specific system model to view the CentreWare MC User Guide CentreWare Web CentreW
89. completely to the back of the system 2424 004 5 At the control panel a Press the Print button b Select Paper Supply then press the Enter button c Select Tray 2 3 or 4 Paper Type then press the Enter button d Select Special then press the Enter button e Press the Enter button to save your selection 6 In the printer driver a Select the High Resolution Photo print quality mode b Select the appropriate tray as the paper source WorkCentre C2424 Copier Printer 5 3 Specialty Paper Postcards and Trifold Brochures Xerox Phaser Postcards and Trifold Brochures can be printed from any tray Both postcards and trifold brochures can be printed on two sides For best results use only postcards and trifold brochures specified for your WorkCentre C2424 Copier Printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Templates for postcards and trifold brochures are available on the Xerox web site at www colorconnection xerox com Guidelines W Store postcards and trifold brochures in their original packaging m Do not store postcards and trifold brochures in extremely dry or humid conditions or extremely hot or cold conditions Storing postcards and trifold brochures in extreme conditions may cause them to jam in the printer or cause print quality problems m Rotate stock frequently Long periods of storage in extreme conditions c
90. ct Information then press the Enter button 2 3 Select Information Pages then press the Enter button 4 Select Startup Page then press the Enter button to print Note You can also print the Startup Page from the Troubleshooting tab of the Windows printer driver Changing the Power Saver Timeout To save energy the system enters a Power Saver low energy consumption mode after a pre defined period of time since its last activity In this mode most electrical systems are shut down When a print job is sent to the system the system enters Warmup Mode You can also warm up the system by pressing the Enter button on the control panel Note When the system enters Power Saver mode you will hear the printhead moving This is part of the normal system operation If you find that the system is going into Power Saver mode too often and you do not want to wait while the system warms up increase the length of time before the system goes into Power Saver mode To change the Power Saver timeout value use either m The control panel m CentreWare IS Using the Control Panel 1 On the control panel press the System Setup button 2 Inthe menu select General Setup then press the Enter button WorkCentre amp C2424 Copier Printer 1 15 P System Settings Select System Controls then press the Enter button Select Power Saver Timeout then press the Enter button Press the Down Arrow or Up Arrow button to scroll to a selected
91. dicates the color of ink in that bin 4 Remove the ink stick from its packaging WorkCentre C2424 Copier Printer 7 33 Maintenance 5 Place the ink stick into the opening of the appropriate ink loading bin Each ink stick is uniquely shaped to fit into the correct ink loading bin Do not force the ink stick into the ink loading bin 2424 014 6 Close the ink cover 2424 015 WorkCentre C2424 Copier Printer 7 34 Maintenance 7 Close the control panel 2424 016 To order ink contact your local reseller or visit the Xerox web site at www xerox com office c2424supplies Instructions are included on the package WorkCentre C2424 Copier Printer 7 35 Maintenance Emptying the Waste Tray Empty the green waste tray labeled B when the control panel displays a message stating that the waste tray is full Videos are available with instructions for emptying the waste tray Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Caution The system s interior may be hot Do not touch the hot surfaces 1 Open the side door 2424 035 WorkCentre C2424 Copier Printer 7 36 Maintenance 2 Pull the green waste tray labeled B completely out of the system Caution The waste tray may be hot handle it carefully 2424 036 3 Empty the waste tray into a waste container Waste ink can be discarded as normal office
92. e 6 26 Windows 98 and Windows Me Troubleshooting on page 6 28 infoSMART Knowledge Base Documents English only on page 6 30 Preliminary Steps Verify that the system is plugged in turned On and connected to an active network Verify that the system is receiving network information by monitoring the LEDs on the back of the device or on the CentreDirect External Print Server When the system is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Print a Configuration Page and verify that the desired protocol is enabled then follow one of these options m Proceed to Step 4 if you do not have a TCP IP address configured for your system m Proceed to Step 5 if you do have a TCP IP address configured for your system Do one of the following if you do not have a TCP IP address configured for your computer m Contact your system administrator to ensure that configuration is made according to your company guidelines m Configure your PC with a unique address such as 192 1 1 1 If you have a TCP IP address then follow these steps to verify the IP address for your PC a Click Start then click Run b Enter winipcfg in the Open field If the file is not found TCP IP may not be installed C Click OK d Select your network adapter from the list The IP address is listed in the IP Address field Note For more information about installing and co
93. e Copy button In the menu select Lighten Darken then press the Enter button Note You can press the Lighten Darken shortcut button on the control panel to skip Steps 1 and 2 Press the Up Arrow or Down Arrow button to scroll to a whole number from Darkest 3 to Lightest 3 then press the Enter button Adjusting the Contrast of the Image To reduce or increase the contrast of the image when it is copied 1 2 3 On the control panel press the Copy button In the menu select Contrast then press the Enter button Press the Up Arrow or Down Arrow button to scroll to a whole number from Highest 3 to Lowest 3 then press the Enter button The factory default is 0 Automatically Suppressing Background Variations Sometimes two sided originals on thin paper show some of the text or images from the back side of the paper To improve your copies from this type of original use the Auto Suppression setting to minimize the sensitivity of the scanner to variations in light background colors To change this setting LA 2 3 On the control panel press the Copy button In the menu select Auto Suppression then press the Enter button Select either On or Off then press the Enter button The factory default is Off WorkCentre C2424 Copier Printer 3 9 Adjusting Copying Options Adjusting the Color Balance Sometimes the colors on the original are not optimal You can adjust the levels of each primary color cy
94. e GAs eo hed ira eae ota Mids 4 Ita uoa afa 5 2 Overview of Basic Steps orca sca ua er ael va eU ea ada eke dais 5 2 Factors Affecting Printing Performance 0 0 cece eee eee 5 2 Print Ponts i 6014 1495 aa ce tren peste ede ees Qibickex page toe De oet dos so sis 5 3 Types ot Fonts i5 dsscetace mco e Ead ei acr elder eL vacet Grat 5 3 Viewing a List of System Fonts Available for Printing 5 3 Printing a List of System Fonts 0 0 0 0 eee ee 5 4 Downloading Fonts 0 0 ccc cece I 5 5 Adjusting Printing Options 0 0 eee nett ene A 5 6 Obtaining the Printer Driver 1 0 0 0 eee cee EEE 5 6 Setting the Print Default Tray 5 7 Selecting Printing Preferences Windows 0 cee ee eee eee eee 5 8 Selecting Printing Options for an Individual Job Windows 5 8 Selecting Printing Options for an Individual Job Macintosh 5 10 Automatic 2 Sided Printing 2 0 eect een eens 5 12 Guidelines ues exe RRGNR peek maak ace GIES XOU ERR KR TR URGE awe ROG RUS 5 12 Binding Edge ses exe b ou per Reg exse epus cec bue ccs 5 12 Overview of Steps for 2 Sided Printing 0 0 0 eee ee 5 13 Selecting 2 Sided Printing in the Driver 0 0 0 0 c eee eee eee 5 13 Transpatetnctesz coe eese pee ade gee ee ue aS ea aga ee UR 5 14 CGdelimes sess ere REOUESOU RACER CER TOR CENE CR Ee bi A EE 5 14 Printing Transparencies from Tray 1 1 2
95. e United States and Canada Coverage may vary outside these areas please contact your local representative for details WorkCentre C2424 Copier Printer 7 56 Web Links Web Links Xerox provides several web links that offer additional help on your WorkCentre C2424 Copier Printer A set of Xerox links is installed in your web browser s Favorites folder when you install the Xerox printer drivers on your computer The Troubleshooting tab in your Windows printer driver also includes useful links Use the following web sites to obtain more information Resource Link To access PhaserSMART Technical Support which automatically diagnoses problems on your networked WorkCentre C2424 system and proposes solutions www phasersmart com To access the infoSMART Knowledge Base which is used by Xerox Customer Support staff to find solutions for issues such as error codes print quality paper jams software installation networking and more www xerox com office c2424infoSMART To view technical support information for your WorkCentre C2424 system including access to PhaserSMART Technical Support Technical Support via email driver downloads documentation videos tutorials and much more www xerox com office c2424support To order supplies for your WorkCentre C2424 system www xerox com office c2424supplies To link to a color resource for tools and information such as interactive tutorials
96. e end of this section WorkCentre C2424 Copier Printer 6 3 Connections and Internet Protocol TCP IP Connecting via USB A USB connection requires a standard A B USB cable This cable is not included with your system and must be purchased separately Verify that you are using the correct USB cable for your connection Windows 98 or Later and Windows 2000 or Later 1 Connect the USB cable to the system and turn it On 2 Connect the USB cable to the PC and follow the Add New Hardware Wizard to create the USB port 3 Follow the Add Printer Wizard to install the driver from the WorkCentre C2424 Software CD ROM For more information go to the table of infoSMART Knowledge Base documents at the end of this section Macintosh OS 9 x A USB connected system does not display in the Chooser 1 Install the driver from the WorkCentre C2424 Software CD ROM 2 Use the Desktop Printer Utility to create a desktop USB system The utility is located in the PhaserTools folder which is created during the software installation For more information go to the table of infoSMART Knowledge Base documents at the end of this section Macintosh OS X 10 1 and Higher Install the driver from the WorkCentre C2424 Software CD ROM 2 Open the Print Center utility In Macintosh OS X version 10 3 or higher the utility is called Printer Setup To locate utilities on the Macintosh hard drive open the Applications folder then open the Util
97. e fonts for printing PCL Type 1 Type 3 TrueType scalable to any point size looks the same on screen and printed Downloading Fonts from the CentreWare Font Management Utility The CentreWare Font Management Utility FMU is a Windows and Macintosh application that helps manage fonts macros and forms on a printer s hard drive Downloading fonts to a printer can improve printing performance and reduce network traffic You can list print delete and download PostScript and PCL fonts using the Font Management Utility To download the Font Management Utility go to www xerox com office drivers and use the Key word search FMU WorkCentre C2424 Copier Printer 5 5 Adjusting Printing Options This section includes Obtaining the Printer Driver on page 5 6 Setting the Print Default Tray on page 5 7 Adjusting Printing Options Selecting Printing Preferences Windows on page 5 8 Selecting Printing Options for an Individual Job Windows on page 5 8 Selecting Printing Options for an Individual Job Macintosh on page 5 10 For information about special printing options see Advanced Options on page 5 52 Obtaining the Printer Driver To access special printing options use a Xerox printer driver Xerox provides drivers for a variety of page description languages and operating systems The following printer drivers are available Printer Driver Source Description Windows PostScript Driver CD
98. e systems or computers to have IP addresses Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every PC and system on the network that is configured to use DHCP A DHCP server is built into most cable and DSL routers If you use a cable or DSL router see your router s documentation for information on IP addressing For more information go to the table of infoSMART Knowledge Base documents at the end of this section Automatically Setting the System s IP Address If the system is connected to a small established TCP IP network without a DHCP server use the Installer on the WorkCentre C2424 Software CD ROM to detect or assign an IP address to the system For further instructions insert the software CD ROM into your computer s CD ROM drive After the Installer launches follow the prompts for installation Note For the automatic Installer to function the system must be connected to an established TCP IP network WorkCentre C2424 Copier Printer 6 5 Connections and Internet Protocol TCP IP Dynamic Methods of Setting the System s IP Address You can set the system s IP address using any of the following methods m DHCP m CentreWare IS m AutoIP Information Required for Manual IP Addressing Information Comments Internet Protocol IP address of the system Format is xxx xxx xxx xxx where xxx represents a decimal number from 0 255
99. e the left edge of the original page a Select Left then press the Enter button b Press the Up Arrow or Down Arrow button to scroll to a number from 0 0 through 1 0 inches in 0 1 inch increments or from 0 through 25 mm in 1 mm increments then press the Enter button To erase the right edge of the original page a Select Right then press the Enter button b Scroll to a number from 0 0 through 1 0 inches in 0 1 inch increments or from 0 through 25 mm in 1 mm increments then press the Enter button WorkCentre amp C2424 Copier Printer 3 10 Adjusting Copying Options 5 To erase the top edge of the original page a Select Top then press the Enter button b Scroll to a number from 0 0 through 1 0 inches in 0 1 inch increments or from 0 through 25 mm in mm increments then press the Enter button 6 To erase the bottom edge of the original page a Select Bottom then press the Enter button b Scroll to a number from 0 0 through 1 0 inches in 0 1 inch increments or from 0 through 25 mm in 1 mm increments then press the Enter button When you select Edge Erase the right side of the control panel display has a page icon with shading along the edges that have an edge erase setting Note The factory default is Off edge erase of 0 on all sides WorkCentre C2424 Copier Printer 3 11 Adjusting Copying Options Image Placement Adjustments This section includes Printing Multiple Images on a Sheet
100. eber Aie dde ione dose dores 1 4 System Options and Accessories lseeeee teens 1 5 Printer and Scanner Drivers 2 0 0 cece ete ee 1 5 Additional Resources 1 0 0 eet teen nent ens 1 6 The Control Panel eiu pere deen ca e gaits a dr es rea eb eatis 1 7 Control Panel Peatures i esce eb x eet bd Rec esee E Ree ma 1 7 Control Panel Layout ores eek types T ve See m pw gu d eee 1 7 Menu Map EE 1 10 Information Pages and Sample Pages 0 0 0 e eee eee eee eens 1 11 Managing Your System cios sess px ec Ea E wr E eee eee Roe 1 12 System s IP Address 1 0 cece cece ee rbi eiie n 1 12 CentreWare Internet Services IS 0 0 0 ccc eee eens 1 12 PhaserSMART cos ce0k ces bbe e RR eee bbe cb Re ee es 1 13 Printing S COU i2 sr Ce ete oe Pe ee ay awd de ha pont 1 13 System SEUINES asa e e eq du RR ree a e t eR RS RU OR om PES la Pa 1 14 Controlling the Printing of the Startup Page 0 0 0 eee eee eee 1 14 Changing the Power Saver Timeout llle 1 15 Changing Intelligent Ready Mode 0 0 eee eee eee 1 16 Locking the Control Panel Menus 0 0c e ee eee eee ene eens 1 17 Changing the Load Paper Timeout 0 0 0c eee ee eee 1 18 Adjusting Control Panel Brightness 0 0 0 0 cece ee eee 1 19 Adjusting Control Panel Contrast llle 1 19 Setting the Control Panel Language 0 0 cece eee eee 1 19 Setting the System Date and Time
101. ect Print Defaults Setup then press the Enter button Select Paper Handling Setup then press the Enter button Select Paper Source then press the Enter button Scroll to the desired tray or Auto Select Press the Enter button to save the changes Using CentreWare IS To select the default tray for printing Nun Rr Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Click the General folder on the left sidebar then click Printer Defaults Scroll to Print Mode Settings then select the tray from the Paper Source drop down list Click Save Changes at the bottom of the screen WorkCentre amp C2424 Copier Printer 5 7 Adjusting Printing Options Selecting Printing Preferences Windows Printer preferences control all of your jobs unless you overwrite them specifically for your job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings Click Start select Settings then click Printers In the Printers folder right click the icon for your printer From the popup menu select Printer Preferences or Properties PPM Make selections from the driver tabs See the Printing Options for Windows Operating Systems table for specific printing options 5 Click the OK button to save your selections Note For more information about Windows printer driver options click the Help button on the
102. ed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure WorkCentre C2424 Copier Printer 6 14 Windows 2000 Windows XP and Windows Server 2003 For more information go to the table of infoSMART Knowledge Base documents at the end of this section Other Methods of Installation Your system can also be installed on a Windows 2000 Windows XP or Windows Server 2003 network using one of these methods m Microsoft TCP IP Protocol m Microsoft IPP Port The following methods can also be used to monitor or configure your system m A web browser using CentreWare IS if your system is connected to a Windows 2000 Windows XP or Windows Server 2003 network with the TCP IP protocol enabled m The Xerox CentreWare MC snap in to Microsoft Management Console for installing or managing multiple systems on a Windows 2000 Windows XP or Windows Server 2003 network with TCP IP protocol enabled See the CentreWare MC User Guide at www xerox com office pmtools Note The CentreWare methods are not discussed in this section For more information concerning Centre Ware IS CentreWare DP or CentreWare MC see Device Management Software on page 9 Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start then Settings then Ta
103. eed then select First Page From b Inthe Printer Features dialog box select Last Page Paper Source Scaling You can reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 percent The default is 100 percent XEROX XEROX XEROX 50 100 200 To select scaling in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then specify the percentage to scale in the Percentage box m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced select Graphic then select the desired percentage for Scaling m Windows NT driver On the Advanced tab select Graphic then select the desired percentage for Scaling m Mac OS 9 Mac OS X version 10 1 and higher driver From the File menu select Page Setup then specify the percentage in the box for Scale WorkCentre C2424 Copier Printer 5 60 Advanced Options Printing Watermarks A watermark is additional text that can be printed across one or more pages For example terms like Draft Confidential Date Version that you might stamp on a page before distribution can be inserted with a watermark In some Windows drivers you can Create a watermark Edit an existing watermark s text color location and angle Place a watermark on either the first page or every page in a document Print the
104. eese 4 3 Retrieving the Scanned Images 0 0 0 0 0 cece eee cette eee 4 4 Installing the Scan Driver i eke eae ee eee a ee ee er ege ep ue s E 4 4 Adjusting Scanning Options 0 0 ence eens 4 5 Setting Up a Private Folder for Scanning 0 0 0 c cee eee eee 4 5 Setting the Scan Destination 0 0 urnen ranra 4 6 Setting the Scan Resolution 0 0 0 eee eect eee 4 7 Automatically Suppressing Background Variations 000005 4 7 Selecting Color or Black and White Images lesser 4 8 Specifying 1 Sided or 2 Sided Originals 0 2 0 0 0 eee eee ee eee 4 8 Specifying the Original Type 2 0 0 cece eee cece eee 4 9 Setting the Original Size 2 cette nee 4 9 Setting a Scan Password for Your Computer Windows Only 4 10 Calibrating th Scanner scera Sata agua aglaw gue la Gees x E Ra eds 4 10 Retrieving Images saa n a a a Ea ehh rh 4 11 Viewing and Retrieving Scanned Images 0 0 00 eee eee eee eee 4 12 Importing Scanned Images into Another Application 000 4 14 Managing Files and Controlling Scanning Options 0 00 0 cece ee eee eee 4 18 Viewing mages 2 osedeote deseo recessed p uelis de ao ea acd 4 18 Deleting Image Files us tpm bia UR D DR EUR QURE EE UU 4 19 Controlling Scanning Policies llle 4 21 WorkCentre amp C2424 Copier Printer ii Contents 5 Printing Basic Printing iue err
105. election 6 In the printer driver select the appropriate tray as the paper source WorkCentre C2424 Copier Printer 5 42 Specialty Paper Carbonless Paper Xerox Carbonless Paper reams are pre collated into sets of two or more sheets The first sheet of a set is white the subsequent sheets are different colors m Most carbonless paper reams are straight collated with the first sheet of a set on top m Reverse collated reams are stacked in the opposite order with last sheet of a set on top You can print Xerox Carbonless Paper from any tray To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Guidelines m Do not open sealed packages of carbonless paper until you are ready to load them m Do not leave unused carbonless paper in the paper trays Seal and store unused paper in the original wrapper m Xerox Carbonless Paper has an odor that differs from regular paper This is normal and is not harmful in any way m Rotate stock frequently For best results use carbonless paper within one year from the date of purchase m The friction feed action of the paper tray may cause a slight scuff mark on the second or subsequent sheets m If you encounter a paper jam while running carbonless paper maintain the integrity of the pre collated sets by a Checking the color of the last printed sheet b Discarding sheets from the input tray so that the next shee
106. en select Delete After Import so there is a checkbox on this menu item Using the WIA Image Manager on Windows XP and Windows Server 2003 USB If the system has a USB connection you can import images from the Public Folder on the system s hard drive Note To import images using the WIA image manager the Xerox Scan Utility must be running in the taskbar If the icon is not in the taskbar select the Windows Start menu select Programs select Xerox Office Printing select Scanning and then select Xerox Scan Utility To import scanned images into an application 1 Start the application and open the file in which you want to place the image 2 Select the menu item to acquire the image For example if you are using Word to place an image in a document select Insert select Picture select From Scanner or Camera select the scanner and click the OK button 3 In the Get Pictures from WIA Xerox WorkCentre C2424 window open the Public Folder folder to view thumbnails of the images in that folder 4 To see details of an image file a Click to select the image b Click View picture information to view the Properties dialog box which shows the date and time that the image was scanned and the file size C Click the OK button to close the dialog box WorkCentre amp C2424 Copier Printer 4 15 Retrieving Images 5 Click to highlight the image you want to import Some applications allow you to import multiple images at one
107. eneral folder on the left sidebar then click Warmup 5 Click the Warmup Mode drop down list and select Intelligent Ready Scheduled or Job Activated 6 If you select Scheduled in Step 5 make selections for each day s warmup setting and standby setting 7 Click Save Changes at the bottom of the screen Note Although the control panel selections only allow you to turn Intelligent Ready Mode on or off CentreWare IS allows you to specify particular system Warmup Modes and settings Locking the Control Panel Menus Lock the control panel menus to prevent others from changing settings in the system setup menus To lock or unlock the system setup menus use CentreWare IS 1 n m Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Open the General folder on the left sidebar then click Printer Defaults Click the Control Panel Menus drop down list then select On or Off m Select On to have all menus available from the control panel m Select Off to prevent access to system setup menus at the control panel Click Save Changes at the bottom of the page WorkCentre amp C2424 Copier Printer 1 17 System Settings Changing the Load Paper Timeout When your print job is formatted for a type or size of paper that is not loaded in the system the control panel displays a message requesting you to load the appropriate paper The Load Paper Timeout con
108. er Printer Index 1 control panel brightness 1 19 display contrast 1 19 features and layout 1 7 Help button 7 2 language 1 19 lock unlock 1 17 Menu Map 1 10 setting up the IP address manually 6 7 verifying IP address 6 6 copying 2 sided originals 3 5 adjusting contrast 3 9 adjusting for background variations 3 9 centering copy images on a page 3 13 collating copies 3 14 color or black and white 3 5 creating a 4x4 poster 3 8 creating booklets 3 17 creating cover pages 3 15 from a book 3 16 inserting blank separation pages 3 15 interrupting a print job 3 18 lighten or darken copies 3 9 multiple images on a sheet 3 12 output quality 3 6 reducing or enlarging originals 3 8 repeating an image 3 12 selecting a tray to use 3 4 3 13 specifying original size 3 8 specifying the type of original 3 7 speed 1 2 using a color copy password 3 19 cover pages 3 15 5 59 create a private folder 4 5 creating multiple presets Mac 5 10 creep 5 57 custom size paper guidelines 5 49 printing from Tray 1 5 50 setting the control panel for Tray 1 5 50 D darken copies 3 9 date and time setting 1 20 DDNS 6 7 Index default tray for copies 3 4 for printing 5 7 deleting print jobs 5 65 proof print jobs 5 65 saved print jobs 5 65 secure print jobs 5 65 deleting scanned images using CentreWare IS 4 12 4 20 using the control panel 4 19 using the Macintosh Xerox Image Importer 4 17 u
109. er Printer 5 40 Specialty Paper 3 On the control panel a Select Change then press the Enter button b Select the paper size then press the Enter button c Select Special for paper type then press the Enter button to save your selection 4 Inthe printer driver select Tray 1 as the paper source Printing Glossy Paper from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 001 2 If necessary adjust the length and side paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides WorkCentre amp C2424 Copier Printer 5 41 Specialty Paper 3 Insert the paper into the tray 2424 097 Note Do not load paper above the fill line inside the tray 4 Insert the tray into the tray slot and push it completely to the back of the system 2424 004 5 On the control panel a ooo Press the Print button In the menu select Paper Supply then press the Enter button Select Tray 2 3 or 4 Paper Type then press the Enter button Select Special then press the Enter button Press the Enter button to save your s
110. er button 4 Select Date and Time then press the Enter button The system displays the current settings for the Year Month Day Hour Minute and Second 5 To change one of the date time settings select the appropriate setting press the Enter button press the Up Arrow or Down Arrow button or use the keypad to enter a value then press the Enter button Using CentreWare IS To change the system date and time 1 Launch your web browser 2 Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Click the General folder on the left sidebar then click Date and Time The window displays the system s current date and time 5 Tochange the date or time select the a value from the New Day or New Time drop down boxes 6 Click Save Changes at the bottom of the screen Note For more information about scanned image files see the Scanning chapter of this guide WorkCentre amp C2424 Copier Printer 1 20 WorkCentre C2424 Copier Printer Loading Media This chapter includes m Supported Media on page 2 2 m Loading Media in Tray 1 on page 2 7 m Loading Media in Trays 2 3 and 4 on page 2 13 Copyright 2005 Xerox Corporation All Rights Reserved 2 1 Supported Media Supported Media This section includes m Tray and Media Usage Guidelines on page 2 2 m Duplex Automatic Document Feeder Guidelines on page 2 3 m Supported Papers Transparencies
111. eric password then press the Enter button If more than one secure print job is entered with a password select the desired job to print or select All of Them then press the Enter button Select Print and Delete then press the Enter button to print WorkCentre C2424 Copier Printer 5 64 Advanced Options Printing Proof and Saved Print Jobs To print a saved print job or the additional copies of a proof print job select the job name at the control panel 1 On the control panel press the Print button 2 Inthe menu select Proof Print Jobs or Saved Print Jobs then press the Enter button 3 Scroll to the job name then press the Enter button 4 Select Print and Delete for proof prints or Print and Save for saved prints then press the Enter button 5 Use the keypad on the control panel to enter the desired number of copies then press the Enter button to print the job Deleting Secure Proof and Saved Print Jobs There is a limit per type secure proof saved job types to the number of jobs that can be stored on the hard drive When a new print job would exceed the space on the hard drive for that type the oldest job of that type is automatically deleted before adding a new job To save space m Periodically delete saved print jobs that are no longer needed m Delete secure print and proof print jobs that you don t want to print To delete a secure print job without printing it specify the 4 digit password at
112. eshooting TCP IP Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start then Settings then Taskbar and Start Menu Select the Start Menu tab then select Classic Start menu Click OK This troubleshooting section assumes you have completed the following tasks m Loaded a PCL or PostScript device driver m Printed and kept a current copy of the Configuration Page Printing the Configuration Page You can print the Configuration Page to help you solve printing problems and obtain the best results from your system To print the Configuration Page 1 On the control panel press the System Setup button 2 Select Information then press the Enter button 3 Select Information Pages then press the Enter button 4 Select Configuration Page then press the Enter button to print Note Print the Menu Map to see other information pages available for printing Verifying Settings 1 Verify the settings on the Configuration Page m IP Address Source is set to DHCP Front Panel BOOTP or Auto IP depending on your network configuration m Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP Subnet Mask is set correctly if used Default Gateway is set correctly if used LPR is enabled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript de
113. ess to jump to the Lighten Darken option on Standby or PowerSaver mode the menu Steady green Ready 3 Reduce Enlarge button 11 Down Arrow button Press to jump to Reduce Enlarge option on Scrolls downward Mu i 12 Status Indicator LED e upp y m Blinking red Error condition stops job ress to jump to the Paper Supply option on Yellow Warning continues job the menu 5 Copy button 13 Back button Press to display the Copy menu on the graphic display Scan button Press to display the Scan menu on the graphic display Graphic display shows status messages and menus Up Arrow button Scrolls upward WorkCentre C2424 1 9 15 16 Returns to the previous menu item 14 Print button Press to display the Print menu on the graphic display System Setup button Press to display the System Setup menu on the graphic display Help button Press to display a help message explaining the menu or message shown on the graphic display Copier Printer The Control Panel Right Side of the Control Panel 2 L Ls DOA Lu CO C0 Q2 S O 2424 175 1 Number keys 3 Stop button Press to enter a number such as for the Press to pause the printing of the current number of copies or a numeric password copy or print job To then cancel the job follow the instructions shown on the graphic 2 Clear Clear All button Press once to reset the current menu selection press twice to
114. esults from your system To print the Configuration Page 1 2 3 4 On the control panel press the System Setup button Select Information then press the Enter button Select Information Pages then press the Enter button Select Configuration Page then press the Enter button to print Note Print the Menu Map to see other information pages available for printing Verifying Settings Pm Right click Network Neighborhood on the desktop then click Properties Click the Configuration tab A list of installed network components appears for the following items m Client for Microsoft networks m Xerox TCP IP Port Monitor If you are running CentreWare DP verify the following m Novell Networks You are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks m TCP IP Networks No additional software is required but your system must have a valid TCP IP address assigned If any of the above protocols or services are not installed install the necessary components and restart the system When the system is restarted return to this document Click Start click Settings then click Printers The Printers window appears Right click the printer icon then click Properties Select the Details tab Verify the following a The device driver name in the Print Using the Following Driver list If necessary re select or install a new device driver b The Port name in the Print to the Followin
115. eup in the tray 2424 185 1 White 2 Canary 3 Pink Note Do not load paper above the fill line inside the tray 6 Insert the tray into the tray slot and push it completely to the back of the system 2424 004 7 On the control panel a Press the Print button In the menu select Paper Supply then press the Enter button Select Tray 2 3 or 4 Paper Type then press the Enter button Select Special then press the Enter button Press the Enter button to save your selection o9ao 5 WorkCentre C2424 Copier Printer 5 47 8 Specialty Paper In the printer driver select the appropriate tray as the paper source Note Do not select Proof Prints during the print job It will disturb the sequence of the pre collated sets To ensure the carbonless paper sets are properly loaded in the tray a Print one complete set b Remove the printed set from the output tray C E Mark the top white sheet of the printed set with a pen or a pencil If the paper is loaded correctly the mark should appear on the printed side of the subsequent colored sheets within a few seconds If a mark does not appear repeat Steps 1 9 to make sure the paper is loaded correctly WorkCentre C2424 Copier Printer 5 48 Custom Size Paper Custom Size Paper This section includes m Guidelines on page 5 49 m Printing Custom Size Paper from Tray 1 on page 5 50 Guidelines In addition to the wide var
116. fter you select the tray that contains the media you want to use for the copies see Setting the Copy Default Tray on page 3 4 use the control panel to turn on blank separators and select the tray to use for the separation pages 1 On the control panel press the Copy button 2 Inthe menu select Blank Separators then press the Enter button 3 Select one of the following then press the Enter button m Off Does not insert separation pages between your copies Factory default value m On Inserts a blank separation page between every page of the copy job 4 If you selected On select the tray to use for the blank separators then press the Enter button WorkCentre C2424 Copier Printer 3 15 Adjusting Copying Options Advanced Copying This section includes m Copying Books on page 3 16 m Creating Booklets on page 3 17 Copying Books When copying from a book you have many choices You can copy the left and or right pages from an open book as separate images or you can copy just the left page or just the right page Note You must use the document glass to make copies from books To select special book copying 1 On the control panel press the Copy button 2 Inthe menu select Book Copy then press the Enter button 3 Select one of the following then press the Enter button m Off Copies an open book as one image Factory default value m Both Pages Copies the left and the right pages of an open book as
117. g Port list If necessary re select the correct name Send a print job to the system If the system does not print access PhaserSMART Technical Support from the Troubleshooting tab of the Windows device driver or go to www xerox com office support WorkCentre C2424 Copier Printer 6 29 Windows 98 and Windows Me infoSMART Knowledge Base Documents English only For more information go to www xerox com office c2424infoSMART to view these documents Reference Name Title R100207118 Installing a Windows 98 Me printer driver WorkCentre C2424 Copier Printer 6 30 Macintosh Macintosh This topic includes m Requirements on page 6 31 m Quick CD ROM Install Steps on page 6 31 m Enabling and Using EtherTalk for Mac OS 9 x on page 6 31 m Enabling and Using TCP IP for Mac OS 9 x on page 6 32 m Enabling or Using TCP IP or AppleTalk for Mac OS X Version 10 1 and Higher on page 6 34 m Macintosh Troubleshooting Mac OS 9 x Mac OS X Version 10 1 and Higher on page 6 35 m infoSMART Knowledge Base Documents English only on page 6 36 Requirements A workstation with the appropriate device driver installed A working knowledge of the operating system OS 9 x or higher being used on the workstation m Proper cabling to connect the system to the network Quick CD ROM Install Steps 1 2 Insert the WorkCentre C2424 Software CD ROM into the computer s CD ROM drive Double click the installe
118. ge the paper type to Transparencies on the control panel m Do not use transparencies with stripes on the side WorkCentre C2424 Copier Printer 5 14 Transparencies Printing Transparencies from Tray 1 1 Insert transparencies into Tray 1 2424 009 Note Do not load transparencies above the fill line 2 Adjust the paper guides to fit against the transparencies 2424 041 3 At the control panel a Select Change then press the Enter button b Select the size of the transparencies then press the Enter button c Select Transparency for paper type then press the Enter button to save your selection 4 Inthe printer driver select either Transparency as the paper type or Tray 1 as the paper source WorkCentre C2424 Copier Printer 5 15 Transparencies Printing Transparencies from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 00 2 Adjust the width and length paper guides to match the size of the transparencies m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate transparency size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate transparency size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides WorkCentre C2424 Copier Printer 5 16 T
119. get additional information about the message or menu displayed on the control panel Back Enter E c 2424 157 PhaserSMART Technical Support PhaserSMART Technical Support is an automated Internet based support system Use your default web browser to send diagnostic information from your printer to our web site for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Open your browser and go to www phaserSMART com 2 Enter your system s IP address in the browser window 3 Follow the instructions on the screen WorkCentre C2424 Copier Printer 7 2 Automatic Diagnostic Tools PrintingScout PrintingScout is a tool that is installed with your Windows printer driver It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays a message on your computer screen to let you know that the printer needs attention The message also explains how to fix the problem Note PrintingScout is available from the Windows printer driver for printer connected to the network via TCP IP WorkCentre C2424 Copier Printer 7 3 Paper Jams Paper Jams This section includes
120. hard disk if one is installed in the system If the log file is stored in the device s memory it is lost when the system is reset It is recommended that a hard disk be used for job accounting The log file lists job records Each record contains fields such as user name job name pages printed job times and toner or ink used Not all fields are supported by all systems For more information go to the CentreWare IS Online Help or CentreWare Web Online Help The job accounting values reported vary depending on the protocol and print command used when each job was printed For example using NPRINT over NetWare provides the system with the most information about the job being printed When using Windows and NetWare the job name is often LST or LST BANNER Other jobs from other ports may provide less information about the job Using CentreWare IS 1 Launch your web browser 2 Enter the system s IP address in the browser s Address field http xxx xxx xxx xxx 3 On the right side of the main CentreWare IS page click Jobs The Job Accounting Links page provides links that enable you to browse download and clear job accounting records For complete information on CentreWare IS job accounting including clearing job information downloading job information to a file and job accounting file formats click the Help button in CentreWare IS to go to the CentreWare IS Online Help WorkCentre amp C2424 Copier Printer 6 11 Devi
121. highly dependent on the quality and construction of the envelopes Follow these guidelines when printing envelopes m All envelopes should be printed single sided only m Use only paper envelopes m Do not use envelopes with windows metal clasps or adhesives with release strips m Some wrinkling and embossing may occur when printing envelopes Note Envelopes with side seams end flaps or with flat announcement style flaps may jam F Supported Not Supported Storing Envelopes m Maintain constant temperatures and relative humidity m Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Preparing to Print m All envelopes should be printed single sided only m Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes If ink is missing around the envelope seams m Move the location of the text to another place on the envelope m Use a different envelope style m Use lighter weight envelopes WorkCentre C2424 Copier Printer 5 19 Envelopes Printing Envelopes from Tray 1 1 Insert envelopes into Tray 1 as follows 2424 010 Insert the envelopes with the flap side up and the flap of the envelopes toward the left of the system 2 Adjust the paper guides to fit against the envelopes
122. ices IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked systems from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help Network Connection Depending on your particular setup the following hardware and cabling is required for Ethernet m If you are connecting to one computer an Ethernet crossover RJ 45 cable is required m Ifyou are connecting to one or more computers with a hub an Ethernet hub and two twisted pair category 5 RJ 45 cables are required m If you are connecting to one or more computers using a cable or DSL router a cable or DSL router and two or more twisted pair category 5 RJ 45 cables are required One cable for each device If you are connecting to one or more computers with a hub connect the computer to the hub with one cable then connect the system to the hub with the second cable Connect to any port on the hub except the uplink port TCP IP and EtherTalk are the most common protocols used with Ethernet To print using TCP IP each computer and system requires a unique IP address For more information see Configuring the Network Address on page 6 5 Standalone Cable or DSL Network Connection For information about setting up a cable or DSL connection for your system go to the table of infoSMART Knowledge Base documents at th
123. ick OK Enter a name for the system select whether you want that device to be the default then click OK WorkCentre C2424 Copier Printer 6 21 Windows NT 4 x 6 Select one of these options m Ifthe system is not shared click Next m Ifthe system is shared enter a Share Name check the Share box then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options m Click Yes to print a test page then click Next m Click No if you do not want to print a test page then click Next Select one of these options m Click the Finish button if the data presented is correct Proceed to step 3 m Click the Back button to correct the data if incorrect then click Finish when the data is correct Proceed to Step 3 If you printed a test page you are prompted to confirm that the test page printed m Click Yes if the test page printed successfully m Click No if the test page did not print or printed incorrectly Proceed to step 4 Note the print quality of the print job If print quality problems exist or if the job does not print see the Troubleshooting section of this guide Windows NT 4 x Troubleshooting TCP IP This troubleshooting section assumes you have completed the following tasks Loaded a PCL or PostScript device driver Printed and kept a current copy of the Configuration Page Printing the Configuration Page You can print the Configuration Page to help you
124. ick Start then click Run b In the Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Device Driver Click I Agree to accept the Xerox Software License Agreement In the Select Device dialog box the default Use Walk Up Technology recommended for network systems is selected Click Next Follow the Use Walk Up Technology instructions displayed Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure For more information go to the table of infoSMART Knowledge Base documents at the end of this section WorkCentre C2424 Copier Printer 6 20 Windows NT 4 x Other Methods of Installation Install your system on a Windows NT network using the Microsoft TCP IP Protocol The following methods can also be used to monitor or configure your system m A web browser using CentreWare IS if your system is connected to a Windows NT network with TCP IP protocol enabled m The Xerox CentreWare MC snap in to Microsoft Management Console for installing or managing multiple systems on a Windows NT network with TCP IP protocol enabled See the CentreWare MC User Guide at www xerox com office pmtools Note The CentreWare methods are not discussed in this section For more info
125. ides a Press the sides of the length guide and slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place WorkCentre C2424 Copier Printer 7 18 Paper Jams b Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 003 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 4 Remove jammed paper inside the system tray slot Verify that any torn pieces of paper are removed 2424 028 WorkCentre C2424 Copier Printer 7 19 Paper Jams 5 Insert the tray into the tray slot and push it completely to the back of the system 2424 004 6 If you did not find jammed paper in Step 4 follow these steps a Pull up the latch on the front of the system to open the front cover 2424 023 WorkCentre C2424 Copier Printer 7 20 Paper Jams b Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 2424 025 c Close the front cover 2424 026 Note Use only the approved paper type weight and size for the tray Custom size paper can be used in Tray 1 only For additional information go to www phaserSMART com WorkCentre C2424 Copier Printer 7 21 Paper Jams Jam at the Document Feeder Follow these steps to clear the jam 1 Remove the originals from
126. ides the quickest and easiest method for installing a system on a network For more information go to www xerox com office pmtools and select your system model to access the CentreWare DP User Guide or see CentreWare DP Online Help Advanced Setup in Bindery Mode for Novell Directory Services NDS The Advanced Setup option of CentreWare DP provides an additional tool to control how your systems are configured on a Novell NetWare network environment This tool is necessary for connecting a system to more than one file server or queue Novell Distributed Enterprise Print Services NDPS NEPS To access Xerox systems in this environment Xerox Gateway software must be installed on a computer system The latest version of the Xerox Gateway Software is available on the Xerox web site at www xerox com office pmtools Instructions are available on the web site for installing a system using NDPS The web site also contains the Xerox NDPS User Guide Novell NetWare Troubleshooting Troubleshooting for Windows based computers includes both hardware and software solutions to eliminate cabling communication and connection problems associated with direct connected ports Complete one of the following procedures based on the type of port being used then print a test page from your software application If the test page prints no further system troubleshooting is necessary For print quality problems see the Troubleshooting section of this guide
127. iety of standard paper sizes that you can use for printing you can print on custom size paper within the following dimensions and weight ranges from Tray 1 Size Range For 2 Sided Printing Size Range For 1 Sided Printing Width 140 216 mm 5 5 8 5 in and 76 216 mm 3 0 8 5 in Height 210 356 mm 8 3 14 0 in 127 356 mm 5 0 14 0 in Weight 60 120 g m 60 220 g m 16 32 Ib Bond 22 45 Ib Cover 16 40 Ib Bond 22 80 Ib Cover Note The custom width can not exceed the custom height For more information on paper types and weights see the Loading Media chapter of this guide WorkCentre C2424 Copier Printer 5 49 Custom Size Paper Printing Custom Size Paper from Tray 1 1 Insert custom size paper into Tray 1 as follows m Single sided printing Insert the side to be printed facedown with the top of page against the roller m 2 sided printing Insert side one faceup with the bottom of the page against the roller 2 Adjust the paper guides to fit against the paper 2424 041 3 Atthe control panel set the custom paper size The Custom Width W is the distance between the paper guides The Custom Height H is the other dimension a Select Change then press the Enter button b Select Custom for paper size then press the Enter button c Ifthe Custom Width W is correct press the Enter button Otherwise select Change press the Enter button scroll up or down to the desired
128. il address in the Send to Specific Address field Click Send Usage Profile Report mom Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client server application that allows system administrators to automatically track Xerox system usage and obtain job accounting records The tool supports large networks with many users and systems Job accounting and system usage data is stored in a database The application can be run on multiple clients using a single server The data can be exported to a spreadsheet for viewing analysis and billing Go to www xerox com office uat for complete information about using the Xerox Usage Analysis Tool provided by the application s online help system System Requirements m IPnetwork Xerox system with Ethernet interface optional hard disk recommended m A PC with at least 32 MB of RAM At least 1 GB of hard drive space recommended for the server m Supported operating systems Windows 98 or later and Windows 2000 or later m Microsoft Excel 97 or Excel 2000 for export to spreadsheet for graphing billing and data analysis WorkCentre C2424 Copier Printer 6 13 Windows 2000 Windows XP and Windows Server 2003 Windows 2000 Windows XP and Windows Server 2003 This section includes Preliminary Steps on page 6 14 Quick CD ROM Install Steps on page 6 14 Other Methods of Installation on page 6 15 Windows 2000 Windows XP Windows Server 2003 Troubleshoo
129. ine if the problem is with the scanner function or the printer function of the system as follows 1 Print the Menu Map a Atthe control panel press the System Setup button b Select Information then press the Enter button c Select Menu Map then press the Enter button 2 View the printed Menu Map pages then select one of these options m Ifthe printed pages display poor print quality the problem is with the printer function see Solving Print Quality Problems on page 7 27 m Ifthe printed pages do not display poor print quality the problem is with the scanning function see Solving Scan Quality Problems on page 7 29 Solving Scan Quality Problems Problem Solution Smudges or Smears The document glass or document feeder may contain Smudges or smears appear on the copy or in debris or paper residue which affects the output of a the image file copy or scan job 1 Clean the document glass VE Rasen a Liftthe document feeder b Dampen a soft cloth or cotton swab with isopropyl alcohol 90 c Wipe the document glass with the cloth or cotton swab d Close the document feeder 2 Clean the document feeder a Dampen a soft cloth or cotton swab with isopropyl alcohol 90 b Open the jam access door on the document feeder c Wipe the feeding roller and inside the document feeder with the cloth or cotton swab d Close the jam access door e Lift the document feeder f Wi
130. ing a new maintenance kit 7 39 replacing the maintenance kit 7 39 WorkCentre C2424 Copier Printer Index 4 maintenance kit wiper blade cleaning the blade 7 45 manually setting the printer s IP address 6 7 margins shifting the copy image 3 13 media storage 2 6 supported 2 4 unsupported 2 6 Menu Map 1 10 messages help from the control panel 7 2 methods for retrieving scanned images 4 11 mirror images 5 62 modes print quality 5 53 moving the system using Fast Shutdown mode A 4 multiple page document 5 56 N negative images 5 62 networked printers 1 12 noises or odors A 1 N Up 3 12 5 56 0 operation safety A 2 original size specifying for copies 3 8 specifying for scanning 4 9 original type specifying for copies 3 7 specifying for scanned images 4 9 output quality adjusting copy quality 3 6 output tray adjusting for short or long media 2 12 2 16 5 51 7 11 Index P paper carbonless 5 43 changing type in Tray 1 2 7 custom size 5 49 glossy 5 40 guidelines for all trays 2 2 jam at the exit cover 7 4 jam at the exit path 7 9 jam at the front cover 7 12 jam at Tray 2 3 or 4 7 18 photo 5 28 pre punched 2 3 specialty 5 28 storage 2 6 supported papers transparencies and other media 2 4 weatherproof 5 36 paper guides adjusting in Tray 1 2 11 paper release blade cleaning the blade 7 41 paper supply specifying for copies 3 4 password for color copies
131. ings then click Control Panel Double click Services Locate TCP IP Print Server then verify these column entries m Status column Started m Startup column Automatic Click Start click Settings then click Printers Right click the printer icon then select Properties Verify that you have installed the correct driver for your system Select the Ports tab Verify that the IP Address in the Print to the Following Port list is identical to the one on the Configuration Page You may need to click the Configure Port button to view the IP address If necessary re select the TCP IP number used for your system Printing a Test Page iP 2 Click the General tab Click Print Test Page If the system still does not print do one of the following m Access PhaserSMART Technical Support on the Troubleshooting tab of your device driver m Go to www xerox com office support WorkCentre C2424 Copier Printer 6 23 Windows NT 4 x infoSMART Knowledge Base Documents English only For more information go to www xerox com office c2424infoSMART to view these documents Reference Name Title R100201 1338 Installing a Windows NT 4 0 Printer Driver for Printing Over TCP IP LPR WorkCentre C2424 Copier Printer 6 24 Windows 98 and Windows Me Windows 98 and Windows Me This section includes Preliminary Steps on page 6 25 Quick CD ROM Install Steps on page 6 26 Other Methods of Installation on pag
132. inter 5 25 Labels Business Cards and Index Cards 3 Insert the labels into the tray with the side to be printed faceup with the top of the page toward the front of the tray 2424 103 Note Do not load labels above the fill line inside the tray 4 Insert the tray into the tray slot and push it completely to the back of the system 2424 104 5 At the control panel a Press the Print button b Select Paper Supply then press the Enter button c Select Tray 2 3 or 4 Paper Type then press the Enter button d Select Labels then press the Enter button e Press the Enter button to save your selection 6 In the printer driver select either Labels as the paper type or the appropriate tray as the paper source WorkCentre C2424 Copier Printer 5 26 Labels Business Cards and Index Cards Printing Business Cards or Index Cards from Tray 1 1 Insert the cards into the tray with the side to printed facedown with the top of page against the rollers Caution Insert a maximum of 25 business card sheets Inserting more than 25 sheets may cause jams 2 Adjust the paper guides to fit against the business or index cards 2424 179 3 At the control panel a Select Change then press the Enter button b Select the appropriate paper size then press the Enter button c Select Plain Paper for the paper type then press Enter to save your selection 4 If you are printing index cards flip
133. irements include A system installed on a TCP IP network PowerPC based Macintosh Apple s LaserWriter version 8 6 or later with Desktop Printing enabled Open Transport version 1 1 or later networking TCP IP networking provided by MacTCP software is not supported The Macintosh must be properly configured to communicate with the system Creating a Desktop System with PhaserPort for Mac OS 1 Launch the PhaserPort Printer Tool Enter the system s IP address or DNS name in the Printer Internet Address field Enter a name for the desktop system in the Desktop Printer Name field op Click Verify to contact the system over the TCP IP network then verify its network configuration Click Create to create the desktop system Click Quit to exit the PhaserPort Printer Tool In the Finder click the newly created desktop system icon Click Change Setup in the Finder s Printing menu udi adi Se Select the PostScript Printer Description file and provide configuration information You can also select the Auto Setup button then Macintosh automatically attempts to determine the correct settings for the system Note Certain utilities such as Adobe Font Downloader are not compatible with PhaserPort for Mac OS software because they attempt to directly communicate with the system using the AppleTalk protocol If you use Mac OS software create an AppleTalk desktop system then delete this system after running and exiting the non compatible
134. ities folder Click the Add button Select USB from the top drop down list Select the system in the printers window Verify that your system is set to Auto Select Click the Add button The system is displayed as an available printer in the Print Center Printer Setup For more information go to the table of infoSMART Knowledge Base documents at the end of this section Pe eS WorkCentre C2424 Copier Printer 6 4 Connections and Internet Protocol TCP IP Configuring the Network Address TCP IP and IP Addresses If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the system directly to your computer using Ethernet follow the procedure for automatically setting the system s Internet Protocol IP address PCs and systems primarily use TCP IP protocols to communicate over an Ethernet network With TCP IP protocols each system and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your system can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use the EtherTalk protocol to talk to a networked system Unlike TCP IP EtherTalk does not requir
135. lay RGB Producing bar and pie charts spread Office Color Produces the brightest most sheets and organizational charts sRGB Vivid saturated colors Using the C2424 PANTONE Color Office Color No color correction is made to None colors Chart for process PANTONE Color matching Using SWOP press standards Press Match SWOP Matches Specifications for Web Offset Publications SWOP press standards Using the Euroscale 4 color process press mode Press Match Euroscale Emulates the Euroscale 4 color process press mode Using the Imation Matchprint press standard Press Match Commercial Matches Imation Matchprint proofs Producing a black and white version of a Black and White color document Transforms all color to equivalent gray levels and attempts to preserve color differences as gray density differences For more information on color matching and ICC profiles go to www xerox com office c2424infoSMART To select the color correction in a supported driver m Windows 98 Windows Me PostScript driver On the TekColor tab select the desired color correction Some of the color corrections are grouped under Office Color or Press Match m Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the TekColor tab select the desired color correction Some of the color corrections are grouped under Office Color or Press Match m Mac OS 9 driver In the Print
136. lder on your computer For more information see Retrieving Images on page 4 11 Installing the Scan Driver If you plan to either import the scanned images directly into an application such as Photoshop or Word or scan directly to your computer you must install the Xerox scan driver Xerox provides scan drivers for the Windows and Macintosh operating systems along with the printer drivers on the WorkCentre C2424 Software CD ROM that came with your system Note Xerox scan drivers can also be found on the web at www xerox com office drivers To install the scan driver 1 Insert the WorkCentre C2424 Software CD ROM in your computer 2 Click the Install Drivers link 3 Click the Install Printer and Scan Drivers link then follow the instructions to install the drivers WorkCentre C2424 Copier Printer 4 4 Adjusting Scanning Options Adjusting Scanning Options This section includes Setting Up a Private Folder for Scanning on page 4 5 Setting the Scan Destination on page 4 6 Setting the Scan Resolution on page 4 7 Automatically Suppressing Background Variations on page 4 7 Selecting Color or Black and White Images on page 4 8 Specifying 1 Sided or 2 Sided Originals on page 4 8 Specifying the Original Type on page 4 9 Setting the Original Size on page 4 9 Setting a Scan Password for Your Computer Windows Only on page 4 10 Calibrating the Scanner on page 4 10 Setting Up a Private Folder fo
137. lication 1 2 Start the application and open the file in which you want to place the image Select the menu item to acquire the image For example if you are using Word to place an image in a document select Custom Insert select Picture select From Scanner or Camera select the scanner and click the Custom Insert button In the upper left part of the Xerox Image Importer window select the location of the image from the Location drop down list You can select the Public Folder a lt private folder gt or the My Scanned Images folder Note If you are prompted enter the 4 digit numeric password for the folder you selected The Xerox Image Importer window displays thumbnails of the images in that folder The date and time that the image was scanned displays below each thumbnail m Ifyou move your mouse over the thumbnail a popup message shows information including the resolution and size of the image file m Ifyou want to change the size of the thumbnails select the View menu select Thumbnail Size then select Small Medium or Big If you recently scanned an image and do not see it displayed click the Refresh button If desired you can change the color and resolution of the imported image For more information see Changing the Xerox Image Importer Settings in Windows on page 4 15 Click to highlight the image you want to import Some applications allow you to import multiple images at one time To select more than
138. llowing output quality modes Output Quality Mode Type of Copy Job Hi Res Highest quality mode for color copies Provides the best detail and smoothness for photographic images Produces highest quality color copies with the best text resolution and smoothest light colors This mode takes longer to process and print than the other modes Enhanced Best mode for business presentations Produces superior text resolution factory default setting and very smooth light colors This mode takes longer to process and print than Standard or Fast Standard General purpose mode for full color copies Produces crisp bright copies at high speed Recommended for vibrant saturated color prints Fast Fastest full color mode useful for many images and previewing your work Rapidly produces review documents useful for rush jobs Not recommended for documents containing small text fine detail or large areas of bright solid fill e gp 42292 gg 8i Bh e du i _ Spe 0 EM 2424 168 WorkCentre amp C2424 Copier Printer 3 6 Adjusting Copying Options Specifying the Original Type The scanner optimizes the appearance of the output according to the contents of the original Press the Original Type button on the control panel to change the selection to Photo Optimizes for photograph prints Graphics Optimizes for constant colored areas Mixed Optimizes for magazines and new
139. ltiple zones on your network verify that your copier printer system appears in the desired zone WorkCentre C2424 Copier Printer 6 35 6 Macintosh If you are still unable to print go to www xerox com office support or access PhaserSMART Technical Support through CentreWare IS a b c d Launch your web browser Enter the copier printer system s IP address in the browser s Address field http XXX XXX XXX XXX Select Support Click the PhaserSMART Diagnostic Tool link to access PhaserSMART Mac OS X Versions 10 1 and Higher Perform these steps only for Mac OS X version 10 1 and higher 1 2 3 Open the Network Utility then click the Ping tab Enter the system s IP address Click Ping If you do not get a response confirm that your TCP IP settings are correct for your system and computer For AppleTalk follow the steps below For TCP IP proceed to Step 5 a b c From the system s control panel verify that Ether Talk is enabled If it is not enable it in the control panel then reset the system Print the Configuration Page and verify that EtherTalk is enabled From the Configuration Page verify the Zone If you have multiple zones on your network verify that your system appears in the desired zone If you are still unable to print go to www xerox com office support or access PhaserSMART Technical Support through CentreWare IS a Launch your web browser b En
140. ly out of the system 2424 001 WorkCentre C2424 Copier Printer 2 13 Loading Media in Trays 2 3 and 4 2 If necessary adjust the length and side paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 3 Insert the paper into the tray m Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray m 2 sided printing Insert side one facedown with the top of the page toward the back of the tray 2424 095 2424 096 Single sided printing 2 sided printing WorkCentre C2424 Copier Printer 2 14 Loading Media in Trays 2 3 and 4 m Pre punched Paper Load pre punched paper with the holes next to the right paper guide 2424 183 Caution When using pre punched paper adjust print or copy margins to accommodate the holes Printing over the holes may cause ink to transfer onto subsequent pages A minimum margin of 19 mm 0 75 in is recommended m Envelopes Insert the envelopes with the flap side down and the flap of the envelope toward the left of the system 2424 100 Cauti
141. ly set the multifunction system s IP address m For Macintosh use TCP IP or AppleTalk EtherTalk to set the system s network address Install the driver software on the computer from the WorkCentre C2424 Software CD ROM For information on driver installation see the section in this chapter for the specific operating system you are using Note If the WorkCentre C2424 Software CD ROM is not available you can download the latest driver from www xerox com office drivers WorkCentre amp C2424 Copier Printer 6 2 Connections and Internet Protocol TCP IP Choosing a Connection Method You can connect the system to the network via Ethernet or USB Hardware and cabling requirements vary for the different connection methods Cabling and hardware listed below are generally not included with your system and must be purchased separately Ethernet Ethernet can be used for one or more computers It supports many printers and systems on an Ethernet network USB If you are connecting to one computer a USB connection offers fast data speeds However a USB connection is not as fast as an Ethernet connection To use USB PC users must have Microsoft Windows 98 SP2 SE Windows Me Windows XP or Windows 2000 Macintosh users must use OS 9 x or later Connecting via Ethernet Recommended An Ethernet connection is recommended because it is faster than a USB connection It also allows the user direct access to Centre Ware Internet Serv
142. m Factory default selection lt private folder gt Places the scanned image in a private folder on the system s hard drive user name gt Places the scanned image in the My Scanned Images folder on the user s computer hard drive Windows only For information about creating private folders see Setting Up a Private Folder for Scanning on page 4 5 To select the destination for your scanned images 1 2 On the control panel press the Scan button In the menu select Scan To then press the Enter button The system displays a list of available destinations Note Private folders and user names are listed alphabetically below Public Folder If there are more than 10 the names are placed in alphabetic subgroups If users have the Xerox Scan Utility open on their computers the first two user names appear with an at the top of list Select Public Folder private folder or user name gt then press the Enter button If there are more than 10 private folders or user names select the menu for the alphabetic subgroup press the Enter button select the private folder or user name then press the Enter button If you selected a password protected private folder or user name in Step 3 use the keypad on the control panel to enter the correct 4 digit numeric password then press the Enter button Note When you finish scanning to a password protected location press the Clear Clear All button twice This pre
143. mage file names 4 18 importing images using the Macintosh Xerox Image Importer 4 16 importing images using the Windows WIA image manager 4 15 importing images using the Windows Xerox Image Importer 4 14 loading originals in the document feeder 4 3 loading originals on the document glass 3 2 4 3 methods for retrieving images 4 11 retrieving images using CentreWare IS 4 12 retrieving images using the Windows Xerox Scan Utility 4 13 setting the image destination 4 6 specifying the original size 4 9 specifying the type of original 4 9 viewing scanned images 4 18 secure printing 5 63 5 64 separation pages 5 58 setting printer s IP address 6 6 static IP address 6 9 setting an IP address 6 5 smudges or smears 7 27 7 29 specialty paper 5 28 Startup Page printing 1 15 turn on or off 1 14 stock rotate frequently 5 23 storing media 2 6 supplies A 2 Index system date and time 1 20 electrical safety A 1 features 1 2 maintenance 7 31 options 1 5 safety A 1 safety requirements A 1 supplies A 2 T TCP IP 1 12 protocol 6 3 Technical Support 1 6 1 13 TekColor 1 11 5 54 templates printing cards labels and inserts 5 27 Total Satisfaction Guarantee 2 2 7 26 7 32 A 3 transparencies guidelines for printing 5 14 loading 5 14 printing from Tray 1 5 15 setting the control panel for Tray 1 5 15 setting the control panel for Tray 2 3 or 4 5 17 troubleshooting color variations 7
144. mation on setting this option WorkCentre C2424 Copier Printer 3 2 Adjusting Copying Options Adjusting Copying Options This section includes Basic Settings m Setting the Copy Default Tray on page 3 4 Specifying a Different Tray to Use on page 3 4 Selecting Color or Black and White Copies on page 3 5 Specifying 2 Sided Originals or Copies on page 3 5 Selecting the Quality of the Copies on page 3 6 Specifying the Original Type on page 3 7 Image Adjustments m Setting the Original Size on page 3 8 Reducing or Enlarging the Image on page 3 8 Lightening or Darkening the Image on page 3 9 Adjusting the Contrast of the Image on page 3 9 Automatically Suppressing Background Variations on page 3 9 Adjusting the Color Balance on page 3 10 Erasing the Edges of Copy Documents on page 3 10 Image Placement Adjustments m Printing Multiple Images on a Sheet N Up on page 3 12 m Repeating Images on a Sheet on page 3 12 m Centering the Image on page 3 13 m Shifting the Image on page 3 13 Output Adjustments m Collating Copies on page 3 14 m Making Copy Documents with Covers on page 3 15 m Using Blank Separators on page 3 15 Advanced Copying m Copying Books on page 3 16 m Creating Booklets on page 3 17 WorkCentre C2424 Copier Printer 3 3 Adjusting Copying Options Basic Settings This section includes Setting the Copy Default Tray on page 3 4 Specifying a Different Tra
145. media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Media that May Damage Your System Your system is designed to use a variety of media types for print and copy jobs However some media can cause poor output quality increased paper jams or damage to your system Unacceptable media for Trays 1 4 include Rough or porous media Plastic media Paper that has been folded or wrinkled Paper that has been photocopied Paper with staples inserted Envelopes with windows metal clasps or adhesives with release strips Padded envelopes CD labels Media that is less than 60 g m or more than 220 g n WorkCentre amp C2424 Copier Printer 2 6 Loading Media in Tray I Loading Media in Tray 1 Use Tray 1 for a wide range of media including Plain paper Transparencies Card stock Labels Envelopes Some specialty media such as photo paper index cards business cards trifold brochures glossy paper carbonless paper and weatherproof paper m Custom size paper ranging from 76 x 127 mm 3 0 x 5 0 in to 216 x 356 mm 8 5 x 14 0 in Note If you change the paper in Tray 1 you are prompted by the control panel to either accept the indicated paper type and size or change them 2424 176 Videos are available with instructions for using Tray 1 Videos are located on the User Documentation CD ROM and at www xerox com office c2424support WorkCentre C242
146. n press the Enter button then scroll down until you see the IP address Click the Scans button to view the Scans tab CentreWare IS displays thumbnails of the images in the Public Folder on the system s hard drive If you want to see thumbnails of the images in a private folder a On the left side of the screen under Private Folders click the name of the private folder in the list b Ifthe private folder has a numeric password enter the password and click the OK button In the Retrieve As drop down list to the right of the image that you want to retrieve select the desired file format Click the Go button for that file Note If you want to delete that file click the Delete button instead To delete all of the files in that folder click the Delete All button below the thumbnails Follow the prompts to save the image to the desired location on your computer Windows or save the image from the application in which it opened Macintosh WorkCentre amp C2424 Copier Printer 4 12 Retrieving Images Using the Xerox Scan Utility Windows Only You can use the Xerox Scan Utility to view open and delete scanned image files 1 If you scanned images directly to your computer the Xerox Scan Utility automatically opens If it is not open right click the icon on the taskbar in the lower right corner of your screen then select Xerox Scan Utility on the popup menu Note If the icon is not in the taskbar select the Wind
147. n then press the Enter button 3 Select either On or Off then press the Enter button The factory default is Off WorkCentre C2424 Copier Printer 4 7 Adjusting Scanning Options Selecting Color or Black and White Images You can scan the image in color or in black and white Selecting black and white significantly reduces the file size of the scanned images Press the Color Mode button on the control panel to change the selection to Color or B W p ph 42272 Sig fe Eh e eg e 0 MM 2424 166 Specifying 1 Sided or 2 Sided Originals When you use the document feeder to scan 2 sided originals set this option in order to have both sides scanned to produce a multi page scanned image file Press the 2 Sided button on the control panel to change the selection to m 1 to 1 Scans just one side of the originals Factory default value m 2to 1 Scans both sides of the originals e gl 42272 a eo 2424 167 WorkCentre C2424 Copier Printer 4 8 Adjusting Scanning Options Specifying the Original Type You can have the scanner optimize the appearance of the output according to the contents of the original Press the Original Type button on the control panel to change the selection to Photo Optimizes for photograph prints Graphics Optimizes for constant colored areas Mixed Optimizes for magazines and newspaper photographs Text Optimizes for bla
148. n Cover First 1 sided printing Page 1 2 sided printing Pages 1 and 2 Last 1 sided printing Last page 2 sided printing Last page odd numbered pages 2 sided printing Last two pages even numbered pages For the back of your front cover to remain blank when 2 sided printing page two of your document must be blank For the back cover of your document to remain blank see the following table for inserting blank pages Print Option Last Page of Text Blank Pages 1 sided printing Add one blank page at the end of the document 2 sided printing Odd numbered Add two blank pages at the end of the document Even numbered Add one blank page at the end of the document To select cover pages in a supported driver Windows 98 Windows Me PostScript driver On the Output Options tab for Cover Pages select First or First and Last Pages then select the tray to use for the covers from the Source drop down list WorkCentre C2424 Copier Printer 5 59 Advanced Options m Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Paper Quality tab under Cover Pages select First or First and Last Page then select the tray to use for the covers from the Source drop down list m Mac OS 9 driver In the Print dialog box click General select First Page then select the tray from the drop down list m Mac OS X version 10 1 and higher driver a In the Print dialog box select Paper F
149. n the fair use or library reproduction provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington DC 20559 circular R21 Certificates of Citizenship or Naturalization Foreign naturalization certificates may be photographed Passports Foreign passports may be photographed Immigration papers Draft Registration cards Selective Service Induction papers which bear any of the following information m Registrant s earnings or income m Registrant s dependency status m Registrant s court record m Registrant s previous military service m Registrant s physical or mental condition Note Exception US Army and Navy discharge certificates may be photographed Badges identification cards passes or insignias carried by military or Naval personnel or by members of the various Federal Departments and Bureaus such as the FBI and Treasury unless the photograph is ordered by the head of such Department or Bureau Copying of the following is also prohibited in certain states automobile licences drivers licenses and automobile Certificates of Title This list is not all inclusive In case of doubt consult your attorney WorkCentre C2424 Copier Printer D 2 WorkCentre C2424 Copier Printer Material Safety Data Sheet For Material Safety Data information regarding your WorkCentre C2424 Copier Printer go to www xerox com office msds
150. nced Options 1 from the drop down list select the paper source from the Separation Page Source drop down list then select On from the Separation Page drop down list m Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features drop down list select Separation Page and Source from the drop down list then select On from the Separation Page drop down list WorkCentre C2424 Copier Printer 5 58 Advanced Options Printing Cover Pages A cover page is the first or last page of a document The printer enables you to choose a different paper source for the cover page than for the body of a document For instance use your company letterhead for the first page of a document or use card stock for the first and last pages of a report Use any applicable paper tray as the source for printing cover pages Verify that the cover page is the same size as the paper used for the rest of your document If you specify a different size in the driver than the tray you select as a cover pages source your cover s print on the same paper as the rest of your document You have several choices for cover pages None Prints the first and last pages of your document from the same tray as the rest of your document First Prints the first page on paper from the specified tray First and Last Prints the first and last pages on paper from the specified tray Cover Page Print Option Pages Printed o
151. ne the system does not wait for paper to be inserted and immediately picks paper from the default tray 6 Click Save Changes at the bottom of the screen mmm WorkCentre amp C2424 Copier Printer 1 18 System Settings Adjusting Control Panel Brightness To adjust the brightness of the control panel s background lighting 1 On the control panel press the System Setup button In the menu select General Setup then press the Enter button Select Control Panel Setup then press the Enter button Select Control Panel Brightness then press the Enter button Press the Down Arrow or Up Arrow button or use the keypad to increase or decrease the control panel brightness value The brightness values range from 0 no background light to 10 brightest background light PY 6 Press the Enter button to save your change Adjusting Control Panel Contrast To adjust the contrast between the text and the background to make the control panel text more readable 1 On the control panel press the System Setup button In the menu select General Setup then press the Enter button Select Control Panel Setup then press the Enter button Select Control Panel Contrast then press the Enter button Press the Down Arrow or Up Arrow button or use the keypad to increase or decrease the control panel contrast value The contrast values range from 1 least contrast to 10 highest contrast PP PS 6 Press the Enter button to save your
152. nfiguring TCP IP in Windows environments go to your Microsoft Windows documentation Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired WorkCentre amp C2424 Copier Printer 6 25 Windows 98 and Windows Me Quick CD ROM Install Steps 1 Insert the WorkCentre C2424 Software CD ROM into the computer s CD ROM drive If the installer does not launch do the following a Click Start then click Run b Inthe Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Device Driver Click I Agree to accept the Xerox Software License Agreement mp pS In the Select Printer dialog box the default Use Walk Up Technology recommended for network systems is selected Click Next m Follow the Use Walk Up Technology instructions displayed 7 Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure For more information go to the table of infoSMART Knowledge Base documents at the end of this section Other Methods of Installation Install your system on a Windows 98 or Windows Me network using one of these methods m Xerox TCP IP Port Monitor m PhaserPort Software Xerox TCP IP Port Monitor The Windows in
153. ngs are provided to prevent overheating of the system m Do not drop paper clips or staples into the system Warning Do not push objects into slots or openings on the system Making contact with a voltage point or shorting out a part could result in fire or electrical shock If you notice noises or odors that are not associated with your normal system operation LP 2 3 Turn off the system immediately Disconnect the power cord from the electrical outlet Call an authorized service representative to correct the problem Copyright 2005 Xerox Corporation All Rights Reserved A 1 The power cord is attached to the system as a plug in device on the side of the system If it is necessary to disconnect all electrical power from the system disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety m The power cord is damaged or frayed m Liquid is spilled into the system m The system is exposed to water If any of these conditions occur 1 Turn off the system immediately 2
154. ny torn pieces of paper are removed 2424 025 WorkCentre C2424 Copier Printer 7 8 c Close the front cover 2424 026 For additional information go to www phaserSMART com Jam at the Exit Path Follow these steps to clear the jam 1 Lift the control panel 2424 189 WorkCentre C2424 Copier Printer 7 9 Paper Jams Paper Jams 2 Remove paper from the output tray 2424 018 3 Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 2424 053 WorkCentre C2424 Copier Printer 7 10 Paper Jams 4 Close the control panel 2424 016 2424 186 2424 056 For media shorter than 190 mm 7 5 in flip up the For media longer than 297 mm 11 7 in paper stop extend the output tray For additional information go to www phaserSMART com WorkCentre C2424 Copier Printer 7 11 Paper Jams Jam at the Front Cover Follow these steps to clear the jam 1 Pull up the latch on the front of the system to open the front cover 2424 023 2 Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 2424 025 WorkCentre C2424 Copier Printer 7 12 Paper Jams 3 Close the front cover 2424 026 4 If you did not find paper in Step 2 follow these steps a Lift the control panel 2424 189 WorkCentre C2424 Copie
155. of one original image copied onto one side of a sheet of paper This is useful when you want to make multiple copies of a small image To have the image repeated on a sheet 1 On the control panel press the Copy button 2 In the menu select Repeat Image then press the Enter button WorkCentre C2424 Copier Printer 3 12 Adjusting Copying Options 3 To have the image repeated in several rows a Select Rows then press the Enter button b Press the Up Arrow or Down Arrow button to scroll to a number from 1 to 10 then press the Enter button 4 To have the image repeated in several columns a Select Columns then press the Enter button b Press the Up Arrow or Down Arrow button to scroll to a number from 1 to 10 then press the Enter button The factory default is Off 1 row and 1 column Centering the Image You can automatically center the copy image on the page or within each area of a page that has multiple copy images N Up To do this 1 On the control panel press the Copy button 2 Inthe menu select Auto Center then press the Enter button 3 Select either On to automatically center the image or Off then press the Enter button The factory default is Off Shifting the Image In some cases you may want to make copies on letterhead colored paper or transparencies After loading the special paper in the tray select that tray for use for your copies To do this 1 On the control panel press the
156. on Select Tray 2 3 or 4 Paper Type then press the Enter button Select Plain Paper then press the Enter Press the Enter button to save your selection 6 In the printer driver select the appropriate tray as the paper source WorkCentre C2424 Copier Printer 5 22 Labels Business Cards and Index Cards Labels Business Cards and Index Cards This section includes m Guidelines on page 5 18 m Printing Labels from Tray 1 on page 5 24 m Printing Labels from Tray 2 3 or 4 on page 5 25 m Printing Business Cards or Index Cards from Tray 1 on page 5 27 For best results use only Xerox printing labels or business cards specified for your WorkCentre C2424 Copier Printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Guidelines m Business cards can be printed from Tray 1 They should be printed on one side only m Index cards 3 in x 5 in can be printed from Tray 1 only They should be printed on one side only Labels can be printed from any tray They should be printed on one side only Do not use vinyl labels m Do not use any labels cards or inserts on a sheet where items are missing it may damage printer components m Do not print CD labels m Store unused labels and cards in their original packaging Leave the product inside the original packaging until ready to use Return any unused product to the original packaging and
157. on There are separate fill lines inside the tray for envelopes and for other media Do not load the tray above the appropriate fill line Overloading the tray may cause jams WorkCentre amp C2424 Copier Printer 2 15 Loading Media in Trays 2 3 and 4 4 Insert the tray into the tray slot and push it completely to the back of the system 2424 004 5 If you changed the paper type select the tray paper type a On the control panel press the Copy or Print button b Inthe menu select Paper Supply then press the Enter button c Select Tray 2 3 or 4 Paper Type then press the Enter button d Select the appropriate paper type then press the Enter button to save your selection 6 Adjust the output tray for short or long media CS fee fe SSS SSC ge amp 2424 186 2424 056 For media shorter than 190 mm 7 5 in flip up the For media longer than 297 mm 11 7 in paper stop extend the output tray WorkCentre C2424 Copier Printer 2 16 WorkCentre C2424 Copier Printer Copying This chapter includes m Basic Copying on page 3 2 m Adjusting Copying Options on page 3 3 Basic Settings on page 3 4 Image Adjustments on page 3 8 Image Placement Adjustments on page 3 12 Output Adjustments on page 3 14 Advanced Copying on page 3 16 m Managing Copy Functions on page 3 18 Copyright 2005 Xerox Corporation All Rights Reserved 3 1 Basic Copying
158. on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides WorkCentre amp C2424 Copier Printer 5 34 3 4 5 Specialty Paper Insert the postcards or trifold brochures into the tray as follows m Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray m 2 sided printing Insert side one facedown with the top of the page toward the back of the tray 2424 097 Note Do not load postcards or brochures above the fill line inside the tray Insert the tray into the tray slot and push it completely to the back of the system 2424 004 At the control panel a Press the Print button Select Paper Supply then press the Enter button Select Tray 2 3 or 4 Paper Type then press the Enter button Select Card Stock then press the Enter button Press the Enter button to save your selection e295 In the printer driver select either Card Stock as the paper type or the appropriate tray as the paper source WorkCentre C2424 Copier Printer 5 35 Specialty Paper Weatherproof Paper Weatherproof paper can be printed from any tray You can load paper to the fill line in the tray however the p
159. ore removing the scanner portion of the system Shipping the scanner with the scanhead unlocked can damage the scanner 2424 107 m Always remove the document feeder before shipping the system m Always remove the scanner before shipping the system WorkCentre C2424 Copier Printer A 4 m The system is heavy and must be lifted by two people The illustration below shows the proper technique for lifting the system 2424 109 m Always move the system separately from optional Trays 3 and 4 When shipping the system repack the system using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the system are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the system contact your local Xerox service representative Caution Failure to repackage the system properly for shipment can result in damage to the system Damage to the system caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Operating Safety Guidelines m Keep hands hair neckties etc away from the exit and feed rollers m Do not remove the paper source tray that you selected in either the printer driver or control panel m Do n
160. orkCentre C2424 Copier Printer 5 36 Specialty Paper 3 Adjust the paper guides to fit against the paper 2424 041 4 At the control panel a Select Change then press the Enter button b Select the paper size then press the Enter button c Select Plain Paper for paper type then press the Enter button to save your selection 5 Inthe printer driver select Tray 1 as the paper source Printing Weatherproof Paper from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 001 WorkCentre C2424 Copier Printer 5 37 Specialty Paper 2 If necessary adjust the length and side paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 3 Insert the paper into the tray m Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray m 2 sided printing Insert side one facedown with the top of the page toward the back of the tray 2424 097 Note Do not load paper above the fill line inside the tray WorkCentre C2424 Copier Printer 5 38 Specialty P
161. orrectly set Install CentreWare DP on a Windows based workstation Run the CentreWare DP application then click Setup Wizard on the Printer menu Select NDS Install then follow the Setup Wizard steps Install device drivers from the WorkCentre C2424 Software CD ROM Send a print job to the system mmm Verify the print quality of the document If print quality problems exist or if your document did not print see the Troubleshooting section of this guide Advanced Setup The Advanced Setup option of CentreWare DP is a tool that allows you to control how your devices are configured in your Novell NetWare network environment This tool is necessary for connecting your device to more than one file server or queue For a connection to a single device and queue use Setup Wizard WorkCentre C2424 Copier Printer 6 37 Novell NetWare NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup The system defaults enable connection to Novell NetWare without adjustment Review the Configuration Page and verify the following settings m NetWare is enabled m Frame Type matches the frame type of the desired file server m PDL is set to your desired PDL PostScript or PCL or to Auto You may wish to set PDL to the desired type if only one PDL is used m Desired Novell mode is set to either NDS BEM NDS or BEM Bindery Emulation Mode m Print Server Name Setting Up NetWare with CentreWare DP The CentreWare DP software prov
162. ot open the doors while the system is busy m Do not move the system while busy WorkCentre C2424 Copier Printer A 5 Symbols Marked on the System Danger high voltage Use caution or draws attention to a particular component See the manual s for information Avoid pinching fingers in the system Use caution to avoid personal injury Keep hands clear to avoid personal injury Hot surface on or in the system Use caution to avoid personal injury WorkCentre C2424 Copier Printer A 6 WorkCentre C2424 Copier Printer system Specifications Physical Specifications Basic Unit m Width 53 cm 20 9 in m Depth 66 cm 26 2 in m Height 62 cm 24 4 in m Weight 42 kg 93 lbs Optional 525 Sheet Feeder m Width 42 cm 16 5 in m Depth 51 cm 20 3 in m Height 13 cm 5 1 in Optional Cart m Width 50 cm 19 7 in m Depth 64 cm 25 2 in m Height 36 cm 142 in Environmental Specifications Temperature m Storage 30 to 60 C 22 to 140 F m Operating 10 to 32 C 50 to 90 F Relative Humidity m Storage 10 to 95 m Operating 10 to 80 Copyright 2005 Xerox Corporation All Rights Reserved B 1 Electrical Specifications m 110 120 VAC 60 Hz m 220 VAC 50 Hz ENERGY STAR qualified system ES Option Performance Specifications Speed m Up to 24 pages per minute ppm print and copy m Up to 20 pages per minute ppm scan m Up to 18
163. ough CentreWare IS that detail device usage Usage profile reports track multiple items including m System information such as system name date installed total pages printed options installed and network ID m Supplies usage data such as toner or ink By tracking supplies usage you can order supplies before they reach their end of life m Media and tray information such as how often prints are made on paper compared to transparencies and how often each tray is used m Job characteristics such as size and timing of jobs WorkCentre C2424 Copier Printer 6 12 Device Management Software Setting Up Usage Profile Reporting 1 Launch your web browser Enter the system s IP address in the browser s Address field http xxx xxx XXX XXX Select Jobs Select Usage Profile Reports on the left sidebar mm Click the Usage Profile Properties link Follow the instructions on the page to set up reports 6 Click Save Changes For complete information about Usage Profile reporting including descriptions of each field in the report click the Help button in CentreWare IS to go to CentreWare IS Online Help Using CentreWare IS Note To send usage profile reports using email the MaiLinX must be properly set up using MaiLinX Alerts on page 6 12 Enter the system s IP address in your browser s Address field http xxx xxx xxx xxx Select Jobs Select Usage Profile Reports on the left sidebar Enter the desired ema
164. ows Start menu select Programs select Xerox Office Printing select Scanning and then select Xerox Scan Utility 2 From the Location drop down list select a folder to view those scanned images The window displays thumbnails of the images in the selected location The date and time that the image was scanned displays below each thumbnail Note If you recently scanned an image and do not see it displayed click the Refresh button 3 If you want to change the size of the thumbnails select the View menu select Thumbnail Size then select a size 4 Toretrieve an image from the Public Folder or from a private folder click to highlight the image then click the Retrieve button The scan utility retrieves the image from the system and places it in your My Scanned Images folder Note If you want to delete the image you selected click the Delete button instead For more information select the Help menu item to view the online help WorkCentre C2424 Copier Printer 4 13 Retrieving Images Importing Scanned Images into Another Application If the system has either a USB or TCP IP connection you can import scanned images directly into an application on your computer by using the application s Insert Acquire or Import menu selection Using the Xerox Image Importer on Windows 2000 Windows XP and Windows Server 2003 TCP IP If the system has a TCP IP network connection use the following procedure to import images into an app
165. p M button MM b In the menu select Information then press the Enter button c Select Troubleshooting then press the Enter button d Select Print Quality Problems then press the Enter button e Select Remove Print Smears then press the Enter button The system will clean the ink from the rollers by running several sheets of paper through the system 2 Repeat Step 1 up to 3 times if the smears still appear 3 Ifthe problem continues verify that a supported paper type is being used see the Loading Media chapter of this guide 4 Ifthe problem continues clean the wiper blade in the Maintenance Kit a Open the side door on the right panel b Remove the orange maintenance kit c Wipe the clear plastic wiper blade with a lint free cloth d Replace the maintenance kit e Close the side door For more information see Cleaning the Maintenance Kit Wiper Blade on page 45 WorkCentre C2424 Copier Printer 7 27 Output Quality Problems Solving Print Quality Problems Continued Problem Solution Random Light Stripes i One or more color bars are missing on the test page Ex TTT Pe TER 2 gi E Ei C Run the Eliminate Light Stripes procedure a On the control panel press the System Setup button b In the menu select Information then press the Enter button c Select Troubleshooting then press the Enter button d Select Print Qu
166. page 5 61 e Negative Images page 5 62 e e Mirror Images page 5 62 e e Image Smoothing e e e e e page 5 63 Job Completion Notification E Secure Print page 5 63 8H E E Proof Print page 5 63 E a mH E ii Saved Print page 5 63 L mH L B Supported E Only available with a networked system when your system is connected to your computer over a network Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help WorkCentre C2424 Copier Printer 5 52 Advanced Options Selecting Print Quality Modes You can select from four print quality modes as shown in the following table Print Quality Mode Type of Print Job Fast Color Fastest full color mode useful for many images and previewing your work Rapidly produces review documents useful for rush jobs Not recommended for documents containing small text fine detail or large areas of bright solid fill Standard General purpose mode for full color printing Produces crisp bright prints at high speed Recommended for vibrant saturated color prints Enhanced Best mode for business presentations Produces superior text resolution and very smooth light colors This mode takes longer to process and print than Standard or Fast Color High Resolution Photo Highest quality mode for color prints Provides the best detail and smoothnes
167. pe the underside of the document feeder with the cloth or cotton swab g Close the document feeder WorkCentre C2424 Copier Printer 7 29 Output Quality Problems Solving Scan Quality Problems Continued Problem Solution Background color text or images on copied page are too light or too dark Press the Clear Clear All button to reset the default settings If the problem continues adjust one or more of these settings Lighten Darken Lightens or darkens the text or image in color copies Auto Suppression Minimizes the sensitivity of the scanner to variations in light background colors This is useful when scanning or copying 2 sided originals on thin paper that shows some of the text or images from the back side of the paper Contrast Increases or decreases the contrast of the image when it is copied To adjust the settings 1 2 At the control panel press the Copy button Select Lighten Darken Auto Suppression or Contrast then press the Enter button Do one of the following Lighten Darken Press the Up Arrow or Down Arrow button to scroll to a whole number from Lightest 3 to Darkest 3 then press the Enter button Auto Suppression Select either On or Off then press the Enter button Contrast Press the Up Arrow or Down Arrow button to scroll to a whole number from Lowest 3 to Highest 3 contrast then press the Enter button Copy the page again If copy problems
168. pen a soft cloth or cotton swab with isopropyl alcohol using 90 percent isopropyl alcohol 2 Open the jam access door on the document feeder 2424 045 3 Wipe the feeding roller and inside the document feeder with the cloth or cotton swab 2424 161 WorkCentre C2424 Copier Printer 7 49 Maintenance 4 Close the jam access door 2424 047 5 Lift the document feeder 6 Wipe the underside of the document feeder with the cloth or cotton swab 2424 162 7 Close the document feeder WorkCentre C2424 Copier Printer 7 50 Moving and Repacking the System Moving and Repacking the System This section includes m Running the WorkCentre C2424 Copier Printer Shut Down Procedure on page 7 51 m Moving the System Within the Office on page 7 52 m Repacking the System for Shipment on page 7 53 For safety information see Appendix A of this guide or go to Getting Started User Safety on the User Documentation CD ROM Videos are available with instructions for repacking the scanner unit and for repacking the document feeder Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Follow these guidelines to move the system within the office or to prepare it for shipment Caution Parts of the system are hot To avoid personal injury or damage to the system allow the ink to solidify Run the shut down procedu
169. pen the side door 2424 035 WorkCentre C2424 Copier Printer 7 39 Maintenance 2 Pull the orange maintenance kit labeled A completely out of the system 2424 033 3 2424 034 WorkCentre C2424 Copier Printer 7 40 Maintenance 4 Close the side door 2424 039 Cleaning the Paper Release Blade 1 Lift the control panel 2424 189 WorkCentre C2424 Copier Printer 7 41 Maintenance 2 Remove paper from the output tray 3 Open the exit cover WorkCentre C2424 Copier Printer 7 42 Maintenance 4 Tilt up the green paper guide toward the front of the system 8400 042 5 Clean the white plastic paper release blade on the green paper guide by wiping it with a pre soaked alcohol cloth using 90 percent isopropyl alcohol 2424 156 6 After the paper release blade is clean put the green paper guide back in its original position 2424 159 WorkCentre C2424 Copier Printer 7 43 the exit cover Close T o S 3 a eo B g the co 8 Close WorkCentre C2424 Copier Printer 7 44 Maintenance Cleaning the Maintenance Kit Wiper Blade The maintenance kit contains a wiper blade that removes excess ink 1 Open the side door 2424 035 2 Pull the orange maintenance kit labeled A completely out of the system
170. pending on your driver 2 Verify that the client is logged into the network and printing to the correct print queue The user should also have access to the Phaser printer queue Verifying Driver Installation 1 Right click My Network Places on the desktop then click Properties 2 Right click Local Area Connection then click Properties 3 Click the General tab View the list of installed network protocols to verify that TCP IP is installed For more information contact your network administrator 4 Click Install to install any components not listed then restart your computer WorkCentre C2424 Copier Printer 6 18 Windows 2000 Windows XP and Windows Server 2003 Click Start click Settings then click Printers Right click the printer icon then click Properties Click the Advanced tab Verify that the correct printer driver is installed Click the Ports tab Verify that the IP Address in the Print to the Following Ports list is identical to the one on the Configuration Page You may need to click the Configure Port button to see the IP address If necessary re select the TCP IP number used for the printer um Printing a Test Page 1 Click the General tab 2 Click Print Test Page If the system does not print do one of the following m Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support m Go to www xerox com office su
171. porter 4 14 index cards guidelines for printing 5 23 setting the control panel for Tray 1 5 27 information sources 1 6 information pages 1 11 infoSMART Knowledge Base 1 6 7 57 ink adding ink 7 32 avoiding ink jams 7 32 discarding ink 7 37 do not reuse ink in the printer 7 38 ink loading bin 7 34 loading ink 7 33 minimize waste ink 7 32 use Genuine Xerox WorkCentre C2424 Solid Ink 7 32 inserting blank separators between copies 3 15 inserting separation pages 5 58 installer 6 5 Index installing scan drivers 4 4 Intelligent Ready Mode 1 16 IP address 1 12 6 6 changing or modifying 6 6 setting 6 5 setting manually on the control panel 6 7 J job records 6 11 job types 5 63 L labels guidelines for printing 5 23 printing from Tray 1 5 24 setting the control panel for Tray 1 5 24 setting the control panel for Tray 2 3 or 4 5 26 language control panel 1 19 lighten copies 3 9 load paper timeout 1 18 loading copy originals 3 2 envelopes in Tray 1 2 10 envelopes in Tray 2 3 or 4 2 15 guidelines for envelopes 5 18 paper or media in Tray 1 2 8 paper or media in Tray 2 3 or 4 2 13 5 16 5 21 5 25 5 30 5 34 5 37 5 41 5 45 scan originals 4 3 lock unlock control panel 1 17 low energy consumption mode 1 15 Macintosh PostScript driver settings 5 10 scan drivers 4 4 Xerox Image Importer 4 16 MaiLinX alerts 6 12 maintaining your system 7 31 maintenance kit order
172. ppears in the Print to the Following Port field Click Port Settings The Configure PhaserPort dialog box appears Do one of the following a If you know the correct IP address or DNS name for the system enter that information b If you don t know the system s IP address or DNS name then click Browse to display a list of systems on the network C Double click the appropriate system PhaserPort automatically enters the information into the Configure PhaserPort dialog box Note To search the network again click Refresh To expand the search to other subnets click Advanced Click OK Click OK again to apply the changes Windows 98 and Windows Me Troubleshooting This troubleshooting section assumes you have completed the following tasks Verified that the system is plugged in turned On and connected to an active network Installed a PCL or PostScript device driver Verified that the system is receiving network information by monitoring the LEDs on the back of the device or on the CentreDirect External Print Server When the system is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Printed and kept a current copy of the Configuration Page WorkCentre amp C2424 Copier Printer 6 28 Windows 98 and Windows Me Printing the Configuration Page You can print the Configuration Page to help you solve printing problems and obtain the best r
173. pport infoSMART Knowledge Base Documents English only For more information go to www xerox com office c2424infoSMART to view these documents Reference Name Title R1016021251 Installing the Printer in Windows 2000 Using an Ethernet TCP IP Connection WorkCentre C2424 Copier Printer 6 19 Windows NT 4 x Windows NT 4 x This section includes Preliminary Steps on page 6 20 Quick CD ROM Install Steps on page 6 20 Other Methods of Installation on page 6 21 Windows NT 4 x Troubleshooting TCP IP on page 6 22 infoSMART Knowledge Base Documents English only on page 6 24 Preliminary Steps These preliminary steps must be performed for all systems 1 2 Verify that the system is plugged in turned On and connected to an active network Verify that the system is receiving network information by monitoring the LEDs on the back of the device or on the CentreDirect External Print Server When the system is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Print a Configuration Page and keep it for reference Quick CD ROM Install Steps 1 mme m Insert the WorkCentre C2424 Software CD ROM into the computer s CD ROM drive If the installer does not launch do the following a Cl
174. ptions For more information see Advanced Options on page 5 52 Macintosh PostScript Driver Settings Operating System Driver Drop Down Title Printing Options Mac OS X version Copies amp Pages m Copies 10 1 and higher m Pages Layout m Pages Per Sheet Layout Direction Border Output Options m Save as File m Format Printer Features m Separation Page Source Separation Page On Off Feature Sets Image Quality m Print Quality Error Handling m PostScript Errors Tray Switching Paper Feed m All pages from First page from m Remaining from Summary Summary of all printer driver settings WorkCentre C2424 Copier Printer 5 10 Macintosh PostScript Driver Settings Continued Adjusting Printing Options Operating System Driver Drop Down Title Printing Options Mac OS 9 x General Copies Pages Paper Source Background Printing Print in Print Time Color Matching Print Color Intent Printer Profile Cover Page Print Cover Page Cover Page Paper Source Font Settings Font Documentation Font Downloading Job Logging If there is a PostScript error Job Documentation Job Documentation Folder Layout Pages per Sheet Border Print on Both Sides Save as File Format PostScript Level Data Format Font Inclusion Print Quality 600 x 600 dpi True 1200 x 1200 dpi Image Smoothing Job Type Normal Proof Print Saved Print
175. ptions button then select the number of pages per sheet from the drop down list When you print more than one page on a sheet you can also print a border around each page Windows 2000 Windows XP Windows Server 2003 PostScript driver On the Layout tab select the number of pages per sheet from the drop down list Windows NT PostScript driver On the Advanced tab under Document Options select the desired Page Layout N up Option Mac OS 9 driver In the Print dialog box select Layout from the drop down list then select the number of Pages Per Sheet and Layout direction Mac OS X version 10 1 and higher driver In the Print dialog box select Layout from the drop down list then select the number of Pages Per Sheet and Layout direction WorkCentre C2424 Copier Printer 5 56 Advanced Options Printing Booklets With two sided printing you can print a document in the form of a small book Create booklets for any paper size that is supported for 2 sided duplex printing The driver automatically reduces each page image by 50 percent and prints two pages per sheet of paper The pages are printed in the correct order so that you can fold and staple the pages to create a booklet gt When you choose to print booklets you can also specify the creep and gutter in both Windows 98 and Windows Me drivers The gutter is the horizontal distance from the
176. r s Address field http Xxx XXx XXx xxx Note You can find the IP address on the Configuration Page or the Startup Page You can also view the IP address on the control panel press the System Setup button select Information press the Enter button select System Identification press the Enter button then scroll down until you see the IP address Click the Scans button to view the Scans tab Under Administrative on the left side of the screen click General and enter your password if prompted Make desired changes to the scan policy settings Refer to the online help for more information WorkCentre amp C2424 Copier Printer 4 21 WorkCentre C2424 Copier Printer Printing This chapter includes Basic Printing on page 5 2 Print Fonts on page 5 3 Adjusting Printing Options on page 5 6 Automatic 2 Sided Printing on page 5 12 Transparencies on page 5 14 Envelopes on page 5 18 Labels Business Cards and Index Cards on page 5 23 Specialty Paper on page 5 28 Custom Size Paper on page 5 49 Advanced Options on page 5 52 Copyright 2005 Xerox Corporation All Rights Reserved 5 1 Basic Printing Basic Printing This section includes m Overview of Basic Steps on page 5 2 m Factors Affecting Printing Performance on page 5 2 Overview of Basic Steps Follow these steps to print jobs 1 Load paper in the tray For information about loading trays see the Loading Medi
177. r Printer 7 13 Paper Jams b Remove paper from the output tray 2424 018 c Open the exit cover 2424 019 WorkCentre C2424 Copier Printer 7 14 Paper Jams d Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 2424 020 f Remove jammed paper 2424 021 WorkCentre C2424 Copier Printer 7 15 Paper Jams the exit cover g Close the control panel h Close ay see WorkCentre C2424 Copier Printer 7 16 Paper Jams 5 If you did not find jammed paper in the previous steps follow these steps a Pull Tray 2 completely out of the system and remove the jammed paper 2424 043 b Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 2424 028 C Replace all trays and push each one completely to the back of the system Note Use only the approved paper type weight and size for the tray Custom size paper can be used in Tray 1 only For additional information go to www phaserSMART com WorkCentre amp C2424 Copier Printer 7 17 Paper Jams Jam at Tray 2 3 or 4 Follow these steps to clear the jam for the tray specified on the control panel 1 Pull the tray specified on the control panel completely out of the system 2424 043 2424 027 3 Verify that the paper is loaded correctly in the tray Adjust the length and side paper gu
178. r Scanning If the system is connected on a network you can create a private folder on the system s hard drive into which you can scan images You can protect your private folder with a password to prevent others from viewing or retrieving your scanned images To create a private folder 1 M Access CentreWare IS a Launch your web browser b Enter your system s IP address in the browser s Address field http Xxx XXx XXx Xxx Note You can find the IP address on the Configuration Page or the Startup Page You can also view the IP address on the control panel press the System Setup button select Information press the Enter button select System Identification press the Enter button then scroll down until you see the IP address Click the Scans button to view the Scans tab Under Private Folders on the left side of the screen click Create Folder In the Create Folder window a Enter the name you want to give to the private folder The name can have a maximum of 10 alphanumeric characters b If desired enter a 4 digit numeric password twice C Click the Save Changes button WorkCentre amp C2424 Copier Printer 4 5 Adjusting Scanning Options Setting the Scan Destination You can select one of three destinations for your scanned image Public Folder Places the scanned image in the Public Folder on the system s hard drive where it can be accessed by any user on the network that connects to the syste
179. r Using TCP IP or AppleTalk for Mac OS X Version 10 1 and Higher 6 34 Macintosh Troubleshooting Mac OS 9 x Mac OS X Version 10 1 and Higher 6 35 infoSMART Knowledge Base Documents English only ll lusus 6 36 Novell NetWare cieuse a decet Re ea KR CER M CER ER A DEO eed ERA dees 6 37 Configuration Software for NetWare Networks llle 6 37 Quick Setup cede tB POR alba e e ugue Ripe DR es Ar 6 37 Advanced Setup eseese ce bee sd See ea E ee eve Ry rm m RU ees 6 37 NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup 6 38 Novell NetWare Troubleshooting 0 0 0c cece ee eee ee eee ee 6 38 UNIX Lin x 2 sve She eth bh SS Se eg RR Sn IPSE E LAN ues 6 42 Quick Install Steps sse seemed edes eq aA a Cn UR e ARCU 6 42 Additional Resources lssssleeeeeeee ehh 6 43 1 Troubleshooting Automatic Diagnostic Tools 0 0 cnt tenn nee e eens 7 2 Control Panel Help Button 1 0 2 eee een eee 7 2 PhaserSMART Technical Support 2 0 0 0 0 cece cece eee eee 7 2 PrintingScout asia aea ea iad snes ERE tk e Tablero bac ba acie a neds 7 3 Paper Jams i638 ian da cartes sean EL Re LE REOR OLOR ua e EE EGO m Pa EARS 7 4 Jamat the Exit Cover esce cesrec d oa yen ERE a pe Ra oed gs 7 4 Jam at the Exit Path 0 0 9 4 sheet at esa ide ease qug a dat aden ERE me 7 9 Jam at the Front Cover sseseleleleee eee eee e eae 7 12 Jam at Tray 2 3 Or 4 iicet A e sale eed wa
180. r on the software CD ROM to install the device driver Enabling and Using EtherTalk for Mac OS 9 x If you use EtherTalk Macintosh computers do not require IP addresses 1 P Open the AppleTalk Control Panel Verify that the Ethernet port is the selected network port Open the Chooser then click the LaserWriter printer driver Select the system Click Create to create the desktop system WorkCentre C2424 Copier Printer 6 31 Macintosh Enabling and Using TCP IP for Mac OS 9 x This section provides installation and troubleshooting steps for Macintosh OS 9 x Setting Up the Macintosh Ethernet Port for TCP IP Perform the following procedure to set up your Macintosh for TCP IP 1 2 3 4 Select Network from the System Preferences application then select TCP IP Select Built In Ethernet from the Active Ports menu Specify how you will obtain the IP address from the TCP IP tab m Manually Specify the IP address Subnet Mask Router Address and Name Server Address in the dialog box m DHCP Automatically finds the IP address m AppleTalk Select the AppleTalk tab then verify that the Make AppleTalk Active box is selected Close the dialog box For more information go to the table of infoSMART Knowledge Base documents at the end of this section Creating an LPR System with LaserWriter 8 5 1 or Higher 1 po P Open the Desktop Printer Utility This utility or an alias to it can be found in the
181. r to specify a job as a secure print proof print or saved print job Windows 98 Windows Me Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Output Options tab choose the job type under Walk Up Features For a secure print job enter a 4 digit password to assign to this job For a proof print or saved print job enter the name you want to give this job Mac OS 9 driver In the Print dialog box click on General select Job Type from the drop down list then choose the job type For a secure print job enter a 4 digit password to assign to this job For a proof print or saved print job enter the name you want to give this job in the Job Name field Mac OS X version 10 1 and higher driver In the Print dialog box select Job Types from the drop down list then select Secure Print Proof Print or Saved Print from the Job Type drop down list For a secure print job enter a document name up to 20 alpha characters in the Document Name field Enter a four digit number ranging from 0000 through 9999 in the Job Password field Printing Secure Print Jobs To print a secure print job specify the four digit numeric password at the control panel 1 2 3 4 On the control panel press the Print button In the menu select Secure Print Jobs then press the Enter button Scroll to your User Name then press the Enter button Use the keypad on the control panel to enter the four digits of the num
182. ransparencies 3 Insert transparencies into the tray 2424 097 Note Do not load transparencies above the fill line inside the tray 4 Insert the tray into the tray slot and push it completely to the back of the system 2424 004 5 At the control panel a ooo 8 Press the Print button Select Paper Supply then press the Enter button Select Tray 2 3 or 4 Paper Type then press the Enter button Select Transparency then press the Enter button Press the Enter button to save your selection 6 In the printer driver select either Transparency as the paper type or the appropriate tray as the paper source WorkCentre C2424 Copier Printer 5 17 Envelopes Envelopes This section includes m Guidelines on page 5 18 m Printing Envelopes from Tray 1 on page 5 20 m Printing Envelopes from Tray 2 3 or 4 on page 5 21 Videos are available with instructions for loading envelopes Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Guidelines These envelopes can be printed from any tray m 10 Commercial 4 12 x 9 5 in m DL 110x 220 mm m C5 162 x 229 mm These envelopes must be printed from Tray 1 5 V5 Baronial 4 375 x 5 75 in 6 34 Commercial 3 625 x 6 5 in Monarch 3 87 x 7 5 in 6 V Booklet 6 x 9 in Lee 5 25 x 7 25 in WorkCentre C2424 Copier Printer 5 18 Envelopes Successful envelope printing is
183. re Ware IS and from the printer driver Color Sampler Pages The printing function of the system uses color corrections to translate color from your computer to the system To view the CMYK or RGB colors printed by the system print the color sampler pages 1 On the control panel press the System Setup button 2 Inthe menu select Information then press the Enter button 3 Select Sample Pages then press the Enter button 4 Select either CMYK Sampler Pages or RGB Sampler Pages then press the Enter button to print Note Color samples print based on your system PostScript settings for print quality and color correction For information about adjusting these settings see the Printing chapter of this guide WorkCentre C2424 Copier Printer 1 11 Managing Your System Managing Your System When the system is connected to your computer over a network there are a number of resources available to help you manage the system This section includes System s IP Address on page 1 12 CentreWare Internet Services IS on page 1 12 PhaserSMART on page 1 13 PrintingScout on page 1 13 System s IP Address You need your system s IP address to view the status of your system and change system settings through CentreWare Internet Services To see your system s IP address 1 On the control panel press the System Setup button 2 In the menu select Information then press the Enter button 3 Select System Identification
184. re to cool the system quickly Running the WorkCentre C2424 Copier Printer Shut Down Procedure Run the shut down procedure before moving or shipping the system 1 Turn off the system using the power switch located under the interface cover on the right side of the system OOOOOQ 2424 031 2 Within 10 seconds select Shutdown for Moving System at the control panel then press the Enter button WorkCentre C2424 Copier Printer 7 51 Moving and Repacking the System 3 Wait for the system to complete the cool down cycle The fan runs until the ink solidifies Caution If you turn off the system but do not select Shutdown for i Moving System the fan does not run so you must wait longer for the ink to solidify Wait at least 30 minutes for the system to cool completely before moving or packing it 30 4 After the fan stops running and the system shuts down unplug the system Caution Never move the system if you receive a Power Down Error Head not Parked message at the system s control panel This message means the system is not ready to be moved If the printhead is not locked the system can be damaged during shipment For more information go to the Support web site at www xerox com office c2424support Moving the System Within the Office 1 Run the shut down procedure so the ink solidifies See page 7 51 2 Close the system s door and covers 3 Always use two people to lift the system Each person should have
185. reWare IS a Launch your web browser b Enter your system s IP address in the browser s Address field http Xxx XXx XXx xxx Note You can find the IP address on the Configuration Page or the Startup Page You can also view the IP address on the control panel press the System Setup button select Information press the Enter button select System Identification press the Enter button then scroll down until you see the IP address Click the Scans button to view the Scans tab If you want to delete scanned images from a private folder a Click the name of the private folder in the list on the left side of the screen b Enter the password for that private folder If you want to delete all image files in that folder click the Delete All button If you want to delete a specific file click the Delete button to the right of that file Note You can automatically delete images from the public folder or private folders Under Administrative on the left side of the screen click Folder Cleanup and enter your password if prompted Refer to the online help for more information WorkCentre amp C2424 Copier Printer 4 20 Managing Files and Controlling Scanning Options Controlling Scanning Policies Administrators can control the scanning policies including requirements for passwords when setting up private folders 1 Access Centre Ware IS a Launch your web browser b Enter your system s IP address in the browse
186. reseal it for protection m Rotate stock frequently Long periods of storage in extreme conditions can cause labels and cards to curl and jam the printer WorkCentre amp C2424 Copier Printer 5 23 Labels Business Cards and Index Cards Printing Labels from Tray 1 1 Insert the labels into the tray with the side to be printed facedown with the top of the page against the rollers 2424 102 2424 041 3 At the control panel a Select Change then press the Enter button b Select the paper size then press the Enter button c Select Labels for paper type then press the Enter button to save your selection 4 In the printer driver select either Labels as the paper type or Tray 1 as the paper source WorkCentre C2424 Copier Printer 5 24 Labels Business Cards and Index Cards Printing Labels from Tray 2 3 or 4 1 Pull the tray completely out of the system 2424 001 2 If necessary adjust the length and side paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 2424 094 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides WorkCentre C2424 Copier Pr
187. reset the system display 4 Start button Press to start a copy or scan job Menu Map The Menu Map is a visual representation of the control panel menu structure You can use it to see how to access the system settings and information pages To print the Menu Map 1 On the control panel press the System Setup button 2 Inthe menu select Information then press the Enter button 3 Select Menu Map then press the Enter button to print WorkCentre C2424 Copier Printer 1 10 The Control Panel Information Pages and Sample Pages Your system comes with a set of information and sample pages to help you obtain the best results from your system You access these pages from the control panel Print the Menu Map to see where these information pages are located in the control panel menu structure This print icon appears before the titles of information pages that can be printed When the information page is highlighted on the control panel press the Enter button to print that page For example to print the Configuration Page which shows current information about your system do the following 1 On the control panel press the System Setup button 2 Inthe menu select Information then press the Enter button 3 Inthe menu select Information Pages then press the Enter button 4 Inthe menu select Configuration Page then press the Enter button to print Note You can also print the Configuration Page from Cent
188. rinter has better feed reliability if you load fewer sheets in the tray For best results use only Xerox Phaser Weatherproof Paper specified for your WorkCentre C2424 Copier Printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Guidelines m Store weatherproof paper flat in the original packaging m Leave the weatherproof paper in its original packaging until you are ready to use it m Do not store weatherproof paper in extremely dry or humid conditions or extremely hot or cold conditions Storing weatherproof paper in extreme conditions may cause it to jam in the system or cause print quality problems m Remove the weatherproof paper from the packaging and allow it to acclimate to the room temperature and humidity prior to printing m Do not leave the paper in the system when you are finished printing This may cause the paper to curl and jam the printer m Rotate stock frequently Long periods of storage in extreme conditions can cause the weatherproof paper to curl and jam the printer Printing Weatherproof Paper from Tray 1 1 2 Fan the weatherproof paper to release sheets that may be stuck together Insert the paper into Tray 1 as follows m Single sided printing Insert the side to be printed facedown with the top of page against the roller m 2 sided printing Insert side one faceup with the bottom of the page against the roller W
189. rk administrator for more information If you are on a network without a DNS server or in an environment where the network administrator assigns system IP addresses you can use this method to manually set the IP address Manually setting the IP address overrides DHCP and AutoIP Alternatively if you are in a small office with a single PC and use a dialup modem connection you can manually set the IP address On the control panel press the System Setup button Select Connection Setup then press the Enter button Select Network Setup then press the Enter button Select TCP IP Setup then press the Enter button Select DHCP BOOTP then press the Enter button until the control panel displays Off Select TCP IP Address then press the Enter button Enter the system s IP address then press the Enter button MM Rma WorkCentre amp C2424 Copier Printer 6 7 Connections and Internet Protocol TCP IP infoSMART Knowledge Base Documents English only For more information go to www xerox com office c2424infoSMART to view these documents Reference Name Title R1002033188 Basic TCP IP Tutorial and Home Networking Guidelines R1016024951 Installing the Printer Driver in Windows 9x When Using a USB Connection R1016021735 Installing the Printer Driver in Windows 2000 When Using a USB Connection R1016021287 Installing the Printer Driver in Windows XP When Using a USB Connection R1016022563 Installing the
190. rmation about CentreWare IS or CentreWare MC see Device Management Software on page 6 9 Quick Install Steps Microsoft TCP IP Protocol Note This procedure is only performed by the system administrator Right click the My Network Places icon on the desktop then click Properties Click the Protocols tab to verify that the TCP IP protocol has been installed Select the Services tab and verify that Microsoft TCP IP Printing software is installed If it is not installed install it and then return to this document Adding the System PNP eS ey S Open the Control Panel then double click the Printers icon Double click Add Printer to launch the Add Printer Wizard then click Next Verify that My Computer is selected then click Next Click Add Port then select the LPR Port from the list displayed Click New Port Enter the IP address of the system and a name of 31 characters or less no spaces Select OK Verify that the new IP address you entered is listed correctly If the check box next to the IP address is not checked select the check box then click Next Configuring the System 1 2 3 Insert the WorkCentre C2424 Software CD ROM into the computer s CD ROM drive then click Have Disk Click the Browse button and select the directory containing the Windows NT drivers Select the INF file then click Open Verify that the path and filename are correct then click OK Select the correct system then cl
191. roceed to step 4 Note the print quality of the print job If print quality problems exist or if the job does not print see the Troubleshooting section of this guide WorkCentre C2424 Copier Printer 6 16 Windows 2000 Windows XP and Windows Server 2003 Microsoft IPP Port Follow these steps to obtain the copier printer system s URL and create an Internet Printing Protocol IPP printer Obtaining the System s URL Network Path 1 Launch your web browser Enter the system s IP address in the browser s Address field http xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select IPP The Network Path field on the IPP Internet Printing Protocol Settings page displays the system s URL Pme Creating an IPP System 1 Onthe desktop click Start click Settings then click Printers Double click Add Printer to launch the Microsoft Add Printer Wizard Select Network Printer then click Next When prompted for Network Path Windows 9x or URL Windows NT Windows 2000 Windows XP enter the system s URL in the following format Substitute your system s IP address or DNS name for system ip address PPM http system ip address ipp 5 Click Next The system s URL is displayed on the CentreWare IS IPP page in the Network Path field WorkCentre C2424 Copier Printer 6 17 Windows 2000 Windows XP and Windows Server 2003 Windows 2000 Windows XP Windows Server 2003 Troubl
192. s select the output quality and original type by pressing the Output Quality button and Original Type button on the left side of the control panel see the Copying chapter of this guide Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details For information on supported paper types and weights see the Supported Papers section in the Loading Media chapter of this guide For more information go to the infoSMART Knowledge Base at www xerox com office c2424infoSMART WorkCentre C2424 Copier Printer 7 26 Output Quality Problems Solving Print Quality Problems Problem Solution Transparency Images Are Too Light or Too m Verify that the paper type is set to transparency in Dark the computer software application or the printer driver m For alist of transparency part numbers print the Paper Tips page a Onthe control panel press the System Setup button b In the Menu select Information c Select Information Pages then press Enter d Select Paper Tips Page then press Enter Smudges or Smears 1 Run the Remove Print Smears procedure Smudges or smears appear on the page a Onthe control panel press the System Setu
193. s for photographic images Produces highest quality color prints with the best text resolution and smoothest light colors This mode takes longer to process and print than the other modes To select the print quality mode in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab select a print quality mode m Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Paper Quality tab select a print quality mode m Mac OS 9 driver In the Print dialog box click General select Print Quality from the drop down list then select the desired mode for Quality Mac OS X version 10 1 and higher driver In the Print dialog box select Image Quality from the drop down list then select a print quality mode from the Print Quality drop down list WorkCentre C2424 Copier Printer 5 53 Advanced Options Adjusting Color Using TekColor Corrections The TekColor correction options provide simulations of different color devices Automatic is the default correction for general image processing See the following table to determine what option you want to use Type of Print Job Color Correction Option Description Producing most print jobs Automatic Provides the best results for Default setting documents with a mixture of graphics text and pictures Matching the sRGB display for screen Office Color Simulates computer display colors and print images sRGB Disp
194. s methods to view and retrieve scanned image files and shows which methods are available for specific operating systems Windows Macintosh Unix XP OS X Method 98 Me NT4 2000 Server OS 9 x Version 2003 10 x Using CentreWare IS e e e e e e Using the Xerox Scan Utility e e Importing into another e e e application a E a e Available with a TCP IP network connection B Available with a USB connection The standard installation allows for retrieving images from the Public Folder Note Using a method other than CentreWare IS requires installation of the scan driver from the WorkCentre C2424 Software CD ROM For more information see Installing the Scan Driver on page 4 4 WorkCentre C2424 Copier Printer 4 11 Retrieving Images Viewing and Retrieving Scanned Images Using CentreWare IS If your multifunction system is connected on a network you can use CentreWare IS to view retrieve and delete scanned images from the Public Folder or from a private folder on the system s hard drive 1 Access Centre Ware IS a Launch your web browser b Enter your system s IP address in the browser s Address field http Xxx XXx XXx Xxx Note You can find the IP address on the Configuration Page or the Startup Page You can also view the IP address on the control panel press the System Setup button select Information press the Enter button select System Identificatio
195. sing the Windows WIA image manager 4 16 using the Windows Xerox Image Importer 4 14 using the Windows Xerox Scan Utility 4 13 DHCP enabling 6 6 diagnostic tools 7 2 digital photo paper guidelines for printing 5 28 DNS local domain name space database 6 7 resolver protocol 6 7 servers 6 7 document feeder 2 sided copy originals 3 5 2 sided scan originals 4 8 guidelines 2 3 loading scan originals 3 2 4 3 scanning to a multi page file 4 3 document glass loading scan originals 3 2 4 3 downloading fonts CentreWare Font Management Utility 5 5 WorkCentre C2424 Copier Printer Index 2 driver changing settings for Mac 5 10 changing settings for Windows 5 8 color correction 5 54 features 5 52 installation 1 5 installing scan drivers 4 4 print quality modes 5 53 scanner 1 5 select paper orientation 5 12 selecting black amp white printing 5 55 selecting booklet printing 5 57 selecting cover pages 5 59 selecting creep and gutter for booklet printing 5 57 selecting image smoothing 5 63 selecting multiple pages to print on a single sheet of paper 5 56 selecting negative or mirror image printing 5 62 selecting scaling 5 60 selecting creating editing watermarks 5 61 specifying secure print proof print saved print 5 64 specifying separation pages 5 58 DSL connection 6 3 Duplex Automatic Document Feeder guidelines 2 3 Dynamic Domain Name Service DDNS 6 7 E electrical safety A 1
196. skbar and Start Menu Select the Start Menu tab then select the Classic Start menu Click OK 1 Right click the My Network Places icon on the desktop then click Properties 2 Right click Local Area Connection then click Properties 3 Click the General tab to verify that Internet Protocol TCP IP is installed m If the Internet Protocol TCP IP box is checked the software is installed m If the Internet Protocol TCP IP box is not checked the software is not installed Install TCP IP software using the documentation provided by Microsoft then return to this document Adding the System 1 On the desktop click Start then click Settings 2 Select one of these options m For Windows 2000 click Printers double click Add Printer to launch the Add Printer Wizard then click Next m For Windows XP and Windows Server 2003 click Printers and Faxes Double click Add Printer to launch the Add Printer Wizard then click Next WorkCentre amp C2424 Copier Printer 6 15 MOM EX Windows 2000 Windows XP and Windows Server 2003 Click the Local Printer button then click Next Click the Create a New Port button Select Standard TCP IP Port from the New Port Type pull down menu then click Next Click Next Click in the Printer Name or IP Address edit box and enter the IP Address of the copier printer system you want to use Click Next Select one of these options m Click Finish in the Confirmation window if the data is correct
197. solve printing problems and obtain the best results from your system To print the Configuration Page 1 On the control panel press the System Setup button 2 Select Information then press the Enter button 3 Select Information Pages then press the Enter button 4 Select Configuration Page then press the Enter button to print Note Print the Menu Map to see other information pages available for printing WorkCentre amp C2424 Copier Printer 6 22 Windows NT 4 x Verifying Settings 1 Verify the settings in the Configuration Page m IP Address Source is set to DHCP Front Panel BOOTP or Auto IP depending on your network configuration m Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP Subnet Mask is set correctly if used Default Gateway is set correctly if used LPR is enabled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver Verify that the client is logged into the network and printing to the correct print queue The user should also have access to the Phaser print queue Verifying Installation rrr Ye eS A Right click the My Network Places icon on the desktop and select Properties Click the Protocols tab to verify that the TCP IP protocol has been installed Click Add to install any components not listed then restart your computer Click Start click Sett
198. spaper photographs Text Optimizes for black and white or colored text f p gh 42272 EZ fei n ee c 2424 169 WorkCentre amp C2424 Copier Printer 3 7 Adjusting Copying Options Image Adjustments This section includes Setting the Original Size on page 3 8 Reducing or Enlarging the Image on page 3 8 Lightening or Darkening the Image on page 3 9 Adjusting the Contrast of the Image on page 3 9 Automatically Suppressing Background Variations on page 3 9 Adjusting the Color Balance on page 3 10 Erasing the Edges of Copy Documents on page 3 10 Setting the Original Size You can specify the size of the original so that the correct area is copied To do this 1 On the control panel press the Copy button 2 Inthe menu select Original Size then press the Enter button Note You can press the Original Size shortcut button on the control panel to skip Steps 1 and 2 3 Select one of the preset sizes or Tray Auto the factory default then press the Enter button m For copies from the document glass Tray Auto works with the Book Copy Auto Reduce Enlarge Poster 4x4 Edge Erase and Auto Center options to pre scan each original to determine its size Otherwise the copy area is the same size as the copy paper For copies from the document feeder Tray Auto sets the copied area to the same size as the copy paper Reducing or Enlarging the Image You can redu
199. ss field 4 Enter PS use upper case in the Queue field then click OK 5 Select the appropriate PPD from the list in the Printer Model drop down list If your system PPD is not listed install it from the WorkCentre C2424 Software CD ROM 6 Click Add to complete the configuration Creating an AppleTalk System with Mac OS X Version 10 1 and Higher 1 Verify that AppleTalk is enabled in System Preferences 2 Open the Print Center utility In Mac OS X version 10 3 or higher the utility is called Printer Setup The utility is located in a directory called Utilities in the Applications directory 3 Select Add Printer then select AppleTalk from the pull down list 4 Select the appropriate zone WorkCentre C2424 Copier Printer 6 34 Macintosh 5 Select your system from the list provided 6 Select the appropriate PPD from the list in the Printer Model drop down list If your system PPD is not listed install it from the WorkCentre C2424 Software CD ROM 7 Click Add to complete the configuration For more information go to the table of infoSMART Knowledge Base documents at the end of this section Creating a Rendezvous System with Mac OS X Version 10 2 and Higher 1 Open the Print Center utility In Mac OS X version 10 3 or higher the utility is called Printer Setup The utility is located in Utilities in the Applications directory 2 Click Add A list appears displaying name of your system followed by a
200. staller installs the Xerox TCP IP Port Monitor The Xerox TCP IP Port Monitor can be used to add or remove TCP IP ports Adding a Port Open Printer Properties for the system you would like to attach to the new TCP IP port Click Start click Settings then click Printers Right click the system to be attached to the new TCP IP port then click Properties Click the Details tab then click the Add Port button Select Other From the list of available printer port monitors select the Xerox TCP IP Port then click OK pm m WorkCentre amp C2424 Copier Printer 6 26 Windows 98 and Windows Me Configuring a Port The Xerox TCP IP Printer Port Wizard guides you step by step through the following procedures m Choosing a name for the new port m Identifying a system by its DNS Name or IP Address m Alternatively Identifying a system using the automatic Printer Discovery feature 1 Click Next to proceed with the port installation The wizard verifies the port name and system address then automatically configures the remaining port settings Any errors detected are displayed in a dialog box requesting Additional Information 2 In the Add Xerox TCP IP Port window m Enter a unique name for the port being added in the Enter a Port Name section m Enter the system host name or IP Address in the Enter a Printer Name or IP Address section 3 Click Next Note To locate Xerox systems on your local area network select Auto Prin
201. system Pss m Print a test page 6 Verify the print quality of the printed page Note If print quality problems exist or if your job did not print see the Troubleshooting section of this guide You can also access PhaserSMART Technical Support through CentreWare IS WorkCentre C2424 Copier Printer 6 42 UNIX Linux Launch your web browser a Enter the system s IP address in the browser s Address field http xxx xxx xxx xxx b Select Support C Click the PhaserSMART Diagnostic Tool link to access PhaserSMART Printing the Configuration Page You can print the Configuration Page to help you solve printing problems and obtain the best results from your system To print the Configuration Page 1 On the control panel press the System Setup button 2 Select Information then press the Enter button 3 Select Information Pages then press the Enter button 4 Select Configuration Page then press the Enter button to print Note Print the Menu Map to see other information pages available for printing Additional Resources m Information about creating a generic print queue in a specific workstation environment can be found in the Xerox infoSMART Knowledge Base at www xerox com office infoSMART m Access the Xerox web site for the latest CentreWare for UNIX drivers at www xerox com office drivers a Select your copier printer system the platform you are running UNIX and the files yo
202. t Font List then press the Enter button to print PwN PE Using CentreWare IS To print either a PostScript or PCL font list from CentreWare IS Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Click the Print button Select the appropriate Font List Click the Print button mop pagar ES Using a Windows Printer Driver To print either a PostScript or PCL font list from your printer driver Select Start select Settings then select Printers Right click the WorkCentre C2424 system then select Properties Select the Troubleshooting tab FwWwN In the Printer Information Pages drop down list select PostScript Font List or PCL Font List 5 Click the Print button WorkCentre C2424 Copier Printer 5 4 Print Fonts Downloading Fonts To supplement the resident fonts which are always available for printing downloadable fonts can be sent from your computer and stored in the system s memory or on the system s hard drive Note If you turn the system off the fonts you download to memory are deleted You must download them again when you turn the system on Before printing verify that the fonts specified in your document are installed in the system or are set up to download correctly If your document has a font not currently in your system or downloaded with your print job a different font will be used The system accepts the following downloadabl
203. t to print is the correct color sequence Printing Xerox Carbonless Paper from Tray 1 1 Find the label on the end of the paper ream package The label contains an arrow pointing to the top of the ream 2 Open the package and select the number of sets that you want to print A set contains a white sheet followed by one or more colored sheets Note It is important that the sheets be printed in the correct order Do not change the order of the sheets WorkCentre amp C2424 Copier Printer 5 43 Specialty Paper 3 Insert the paper into Tray 1 with the top side of the paper facedown in the tray 2424 184 1 Pink 2 Canary 3 White Note Do not load paper above the fill line inside the tray 4 Adjust the paper guides to fit against the paper 2424 041 WorkCentre amp C2424 Copier Printer 5 44 Specialty Paper 5 On the control panel a Select Change then press the Enter button b Select the paper size then press the Enter button c Select Special for paper type then press the Enter button to save your selection 6 In the printer driver select Tray 1 as the paper source Note Do not select Proof Prints during the print job It will disturb the sequence of the pre collated sets 7 To ensure the carbonless paper sets are properly loaded in the tray a Print one complete set b Remove the set from the output tray c Mark the top white sheet of the printed set with a pen or
204. ter Discovery then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox systems and displays them in a list Select your desired system from the list then click OK Completing the System Port TCP IP After the port settings have been configured and verified a Completing dialog box appears summarizing all the settings You can change or select system port settings 1 Select one of these options m Click Finish to complete the system port setup m Click Back to change the settings When you have completed the changes click Finish to complete the system setup 2 Click OK to exit Printer Properties PhaserPort Software Note PhaserPort is the preferred utility for PostScript installations For PCL installations go to Xerox TCP IP Port Monitor in this section The Windows installer installs PhaserPort for Windows for those installations using PostScript drivers PhaserPort for Windows is a Xerox print monitor for printing over Windows 98 or Windows Me TCP IP peer to peer networks WorkCentre C2424 Copier Printer 6 27 Windows 98 and Windows Me Changing a PhaserPort IP Address If the system s IP address is changed you must change the IP address for the device s corresponding port 1 2 P omm Click Start click Settings then click Printers Right click the system to be changed to a new PhaserPort IP address then click Properties Select the Details tab Verify that PhaserPort a
205. ter the system s IP address in the browser s Address field http xxx xxx xxx xxx C d Click the PhaserSMART Diagnostic Tool link to access PhaserSMART Select Support infoSMART Knowledge Base Documents English only For more information go to www xerox com office c2424infoSMART to view these documents Reference Name Topic R1016022419 Installing the Printer for an Ethernet TCP IP Connection in Mac OS X 10 3 1 and later R1002050080 Setting up TCP IP DHCP in Macintosh OS X R1002049814 Setting up AppleTalk in Macintosh OS X R1016024955 Installing the Printer for an AppleTalk Connection in Mac OS X 10 3 1 and later WorkCentre C2424 Copier Printer 6 36 Novell NetWare Novell NetWare This section includes Configuration Software for NetWare Networks on page 6 37 Quick Setup on page 6 37 NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup on page 6 38 H E m Advanced Setup on page 6 37 H m Novell NetWare Troubleshooting on page 6 38 Configuration Software for NetWare Networks CentreWare DP configures the system and the network when using NetWare 4 x 5 x and 6 x CentreWare DP is a Novell Directory Service NDS Bindery tool used only for Novell Distributed Enterprise Print Services NDPS Quick Setup Print the Configuration Page and keep it for reference 2 View the Configuration Page then verify the following m Novell enable is On m Frame Type is c
206. the Printer Features drop down list then select On for Image Smoothing Printing Secure Proof and Saved Print Jobs Note These jobs are stored on the hard drive and remain in the system even when it is turned off Choose one of the following special job types m Secure Print Prints confidential documents Your four digit numeric password protected jobs are stored on the system s hard drive The jobs print only after your user name and four digit numeric password are entered on the control panel The jobs are automatically deleted from the hard drive after printing m Proof Print Prints only one copy of the job in order to proof the copy To print additional copies select the job name on the control panel The job is automatically deleted from the hard drive after printing If you do not want to print the remaining copies delete the job at the control panel WorkCentre amp C2424 Copier Printer 5 63 Advanced Options m Saved Print Stores the job on the system s hard drive so you can print it on demand from the control panel The job is not deleted after printing This is useful for any document you frequently print such as tax forms personnel forms or requisition forms Note Protected Jobs are jobs that have been copied or moved from the Public Jobs group in CentreWare IS For more information click the Help button in CentreWare IS to view the online help Sending Secure Proof and Saved Print Jobs Use a supported drive
207. the cold air flow from an air conditioning system Place the system on a level solid non vibrating surface with adequate strength for the weight of the system It should be within 2 degrees of horizontal with all four feet in solid contact with the surface The base system weight without any packaging materials is approximately 42 kg 93 Ibs WorkCentre C2424 Copier Printer A 3 Moving the System Caution Parts of the system are hot To avoid personal injury or damage to the system allow the ink to solidify Run the shut down procedure to cool the system quickly Wait at least 30 minutes for the system to cool completely before moving or packing it m Always allow the system to cool before it is moved to avoid ink spills which can damage the system m Use the shut down procedure at the control panel Shut Down for Moving System for best results m Never move the system if you receive a Power Down Error Head not Parked message at the system s control panel This message means the system is not ready to be moved If the printhead is not locked the system can be damaged during shipment m Always turn off the system using the power switch located under the interface cover on the right side of the system and unplug all cables and cords Do not turn off the system by pulling the power cord or using a power strip with an on off switch m Always secure the scanhead shipping restraint on the left side of the scanner to lock the scanhead bef
208. the control panel 1 On the control panel press the Print button 2 Select Secure Print Jobs then press the Enter button 3 Scroll to your User Name then press the Enter button 4 Use the keypad on the right side of the control panel to enter the four digits of the numeric password then press the Enter button 5 If more than one secure print job is entered with a password select the desired job to delete or select All of Them then press the Enter button 6 Select Delete then press the Enter button to print 7 When prompted at the control panel whether you want to delete the jobs select Yes then press the Enter button To delete a saved print job or a proof print job select the job name at the control panel 1 On the control panel press the Print button 2 Inthe menu select Proof Print Jobs or Saved Print Jobs then press the Enter button 3 Scroll to the job name then press the Enter button 4 Select Delete then press the Enter button 5 When prompted at the control panel whether you want to delete the jobs select Yes then press the Enter button WorkCentre C2424 Copier Printer 5 65 WorkCentre C2424 Copier Printer Networking This chapter includes Connections and Internet Protocol TCP IP on page 6 2 Device Management Software on page 6 9 Windows 2000 Windows XP and Windows Server 2003 on page 6 14 Windows NT 4 x on page 6 20 Windows 98 and Windows Me on page 6 25
209. time To select more than one image hold down the Ctrl or Shift button on your keyboard as you select another image To import all of the images in the folder select the Edit menu then select Select All 6 Click the Get Pictures button A copy of the image is transferred to that location in your application Note If you want to delete the images you selected click the Delete button instead Using the Xerox Image Importer on Macintosh OS X The Xerox Image Importer driver TWAIN is part of the standard installation for Macintosh OS X To import images into an application 1 Start the application and open the file in which you want to place the image 2 Select the menu item to acquire the image For example if you are using Word to place an image in a document select Insert select Picture select From Scanner or Camera select the scanner and click the Acquire button 3 In the upper left part of the Xerox Image Importer window select the location of the image from the Location drop down list You can select the Public folder or a private folder Note If you are prompted enter the 4 digit numeric password for the folder you selected The Xerox Image Importer window displays thumbnails of the images in that folder The date and time that the image was scanned displays below each thumbnail m If you move your mouse over the thumbnail a popup message shows information including the resolution and size of the image file
210. ting TCP IP on page 6 18 infoSMART Knowledge Base Documents English only on page 6 19 Preliminary Steps These preliminary steps must be performed for all copier printer systems 1 2 Verify that the system is plugged in turned On and connected to an active network Verify that the system is receiving network information by monitoring the LEDs on the back of the device or on the CentreDirect External Print Server When the system is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Print the Configuration Page and keep it for reference Quick CD ROM Install Steps 1 SE P Insert the WorkCentre C2424 Software CD ROM into the computer s CD ROM drive If the installer does not launch do the following a Click Start then click Run b Inthe Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Printer Driver Click I Agree to accept the Xerox Software License Agreement In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click Next Follow the Use Walk Up Technology instructions displayed Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have complet
211. ting Copying Options Selecting Color or Black and White Copies If the original has color you can create copies in color or in black and white Press the Color Mode button on the control panel to change the selection to Color or B W r p 42272 Ep2 C zen u T eee o 2424 166 If you select Color and the system prompts you for a password use the numeric keypad to enter the password then press the Enter button Note An administrator can limit the use of the color copy function by setting a password For more information see Using a Color Copy Password on page 3 19 Specifying 2 Sided Originals or Copies When you use the document feeder with 2 sided originals one or both sides can be scanned for copying You can also choose whether to create 1 sided or 2 sided copies Press the 2 Sided button on the control panel to change the selection to m to 1 Scans just one side of the originals and produces 1 sided copies factory default value m 1 to 2 Scans just one side of the originals and produces 2 sided copies m 2 to 2 Scans both sides of the originals and produces 2 sided copies m 2to 1 Scans both sides of the originals and produces 1 sided copies r eB f gr eo 2424 167 WorkCentre amp C2424 Copier Printer 3 5 Adjusting Copying Options Selecting the Quality of the Copies Press the Output Quality button on the control panel to select one of the fo
212. tique Olive is a trademark of M Olive Eurostile is a trademark of Nebiolo Novell NetWare NDPS NDS Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries Sun and Sun Microsystems are trademarks of Sun Microsystems Incorporated in the United States and or other countries SWOP is a trademark of SWOP Inc UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product with an ES Option meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks neti This product uses code for SHA 1 written by John Halleck which is being used with his permission This product includes an implementation of LZW licensed under U S Patent 4 558 302 PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Pantone Inc 2000 Contents 1 Features System Tour ees ke ee ld eee bee bk ee ERES E ea ih dude b dre 1 2 System Features o ee wae eee ed ed xa e eR ee he ae ead 1 2 Pront View PC 1 3 Side VIEW oos perpe ep ede apo o EEEE Va tup E D ERA 1 3 Back ViW crc 1 4 Open VIeW eee eyed dotes eh a wee Eee d
213. tisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or consumables or the use of Xerox supplies not specified for this system Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details System Location Place the system in a dust free area within a temperature range of 50 degrees F to 90 degrees F 10 degrees C to 32 degrees C and a relative humidity range of 10 percent to 80 percent Place the system in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is m 30cm 11 8 in above measuring from the top of the document feeder m 24cm 9 5 in behind m 10cm 3 9 in on the left side of the system a 37 cm 14 6 in on the right side of the system to allow access to the maintenance unit and waste tray Do not block or cover the slots and openings on the system The system may overheat without adequate ventilation For optimum performance use the system at elevations below 2 438 m 8 000 ft Do not place the system on a carpeted location such as a carpeted floor Airborne carpet fibers can be pulled into the system and cause print and copy quality problems Do not place the system near a heat source Do not place the system in direct sunlight Do not place the system in line with
214. to the infoSMART Knowledge Base at www xerox com office c2424infoSMART for more information about supported papers transparencies envelopes and other specialty media WorkCentre C2424 Copier Printer 2 5 Supported Media Media Storage Guidelines Providing a good environment and safe handling and storage conditions for your paper and other media contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid light heat and dampness Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect Store paper flat Paper should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the system Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Some specialty media is packaged inside resealable plastic bags Leave the
215. tops and verify that the side guides are pressed against the paper 2424 041 5 When prompted at the control panel m Ifthe paper size and type are correct press the Enter button m Ifthe paper size and type are not correct select Change press the Enter button select the paper size press the Enter button select the paper type then press the Enter button m If you are using custom size paper see the Printing chapter of this guide for instructions on entering the Custom Width and the Custom Height of the paper Note If the control panel does not show the paper size that you loaded slide the paper guides to fit against the paper then repeat Step 5 WorkCentre amp C2424 Copier Printer 2 11 Loading Media in Tray 1 6 Adjust the output tray for short or long media 2424 186 2424 056 For media shorter than 190 mm 7 5 in flip up the For media longer than 297 mm 11 7 in paper stop extend the output tray WorkCentre C2424 Copier Printer 2 12 Loading Media in Trays 2 3 and 4 Loading Media in Trays 2 3 and 4 Use Trays 2 3 and 4 for a wide range of media including Plain paper Transparencies Labels 10 Commercial DL and C5 envelopes Some specialty papers such as Xerox Professional Solid Ink Photo Paper and Glossy Paper and Xerox Phaser Postcards Trifold Brochures and Weatherproof Paper To load paper or other media in Tray 2 3 or 4 1 Pull the tray complete
216. trols the amount of time the system waits before printing on another type or size of paper To change the load paper timeout use either m The control panel m CentreWare IS Using the Control Panel To change the load paper timeout On the control panel press the System Setup button In the menu select Job Defaults Setup then press the Enter button Select Print Defaults Setup then press the Enter button Select Paper Handling Setup then press the Enter button Select Load Paper Timeout then press the Enter button Scroll to the desired timeout value The values None 1 3 5 or 10 minutes 1 hour or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait for paper to be inserted and immediately picks paper from the default tray rTP PS PS 7 Press the Enter button to save the change Using CentreWare IS To change the load paper timeout 1 Launch your web browser Enter your system s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Click the General folder on the left sidebar then click Printer Defaults Scroll to Timeout Settings then select a value from the Load Paper Timeout drop down list The values None 1 3 5 or 10 minutes 1 or 24 hours indicate the length of time you want the system to wait for you to load paper before printing If you select a value of No
217. tting the Scan Destination on page 4 6 Press the Start button on the right side of the control panel Unless you changed the destination in Step 3 the image is scanned to the public folder on the system s hard drive Note If you placed originals in the document feeder the images are placed in a multi page file Scanning continues until the document feeder is empty When you finish scanning to a password protected location press the Clear Clear All button twice This prevents the next person that uses the system from scanning files to or deleting files from that location WorkCentre amp C2424 Copier Printer 4 3 Installing the Scan Driver Retrieving the Scanned Images The method you use to retrieve scanned images depends on how the system is connected to the network and the destination you chose for the scanned image m Ifthe system is connected to a network you can copy the image files from the Public Folder or a private folder on the system s hard drive to your computer s hard drive using CentreWare IS or using the Xerox Scan Utility Windows only m Ifthe system has either a USB or network connection you can import the images from the Public Folder or a private folder on the system s hard drive into an application on your computer by using the application s Insert Acquire or Import menu selection m If you scanned images directly to your Windows computer you can retrieve the images from the My Scanned Images fo
218. ttings from one system to another m Setup and use a simple web browser based printing system Marketing collateral sales materials business forms or other standardized frequently used documents can be saved as a group with their original driver settings then reprinted on demand at high speed from any user s browser system with a hard drive is required to support these functions In some system models a DX configuration is required to support these functions m Troubleshoot print quality problems using built in diagnostics Define a link to your local web server s support page m Access online manuals and technical support information located on the Xerox web site Note CentreWare IS requires a web browser and a TCP IP connection between the system and the network in Windows Macintosh or UNIX environments TCP IP and HTTP must be enabled in the system JavaScript is required to access the pages in Printer Neighborhood If JavaScript is disabled a warning message appears and the pages do not function properly For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help WorkCentre C2424 Copier Printer 6 9 Device Management Software CentreWare DP for NetWare CentreWare DP is easy to use system management software that runs on Windows 98 or later and Windows 2000 or later Through point and click navigation you can install connect and configure systems qui
219. two images m Left Page Only Copies just the left page of an open book m Right Page Only Copies just the right page of an open book 4 If you selected book copy Gutter Erase displays so you can specify the measurement of the gutter the distance between the left and right pages Press the Up Arrow or Down Arrow button to scroll to either m A value from 0 0 to 2 0 inches in 0 1 inch increments then press the Enter button m A value from 0 to 50 mm in 1 mm increments then press the Enter button WorkCentre amp C2424 Copier Printer 3 16 Adjusting Copying Options Creating Booklets You can have two original pages copied onto each side of a sheet of paper in the correct order so that you can fold the copy pages into a booklet The size of the images are reduced proportionally to fit on the selected paper You can combine this feature with the Book Copy option to reproduce bound documents To select booklet copies 1 On the control panel press the Copy button 2 Inthe menu select Create Booklet then press the Enter button 3 Select one of the following then press the Enter button m Off Does not create a booklet Factory default value m 1 Sided Original Creates a booklet from 1 sided originals m 2 Sided Original Creates a booklet from 2 sided originals When you select a booklet option the right side of the control panel display has a booklet icon Note The system does not print the copies until it has
220. twork The amber traffic LED is flickering when data is being received 1 Verify the following m The cable connections Use a new cable or connectors if possible m Which port your system is attached to Connect a functioning network device to your system to test the port Print the Configuration Page from your system Review the Connectivity Settings and verify these items m NetWare is enabled m Frame Type matches the frame type of the desired file server Note To determine your NetWare IPX frame type type config at the Novell console screen On large networks using multiple IPX frame types it is critical that the frame type be set correctly PDL is set to your desired PDL PostScript or PCL or to Auto NDS Tree for NetWare 4 x NDS and later is set for the correct NDS tree name NDS Context for NetWare 4 x NDS and later is set for the correct NDS Context Print Server PServer Name is set for the name selected for the system to act as a print server m Novell Mode is correctly set If changes are made reset the system Once the system has been reset allow approximately two minutes for the system to go through a self test then log onto the network server Print out another copy of the Configuration Page to verify that the items you modified were set and kept WorkCentre amp C2424 Copier Printer 6 40 Novell NetWare Novell NetWare Software Step By Step 1 Verify that CentreWare DP and a device driver
221. u would like Drivers b Click Go to Downloads c Select the appropriate CentreWare device driver for your platform d Also download the PrinterPackageXPXX It provides the specific features of CentreWare for UNIX driver WorkCentre amp C2424 Copier Printer 6 43 WorkCentre C2424 Copier Printer Troubleshooting This chapter includes Automatic Diagnostic Tools on page 7 2 Paper Jams on page 7 4 Output Quality Problems on page 7 26 Maintenance on page 7 31 Moving and Repacking the System on page 7 51 Web Links on page 7 57 Copyright 2005 Xerox Corporation All Rights Reserved 7 1 Automatic Diagnostic Tools Automatic Diagnostic Tools Xerox provides several automatic diagnostic tools to help you produce and maintain print quality This section includes m Control Panel Help Button on page 7 2 m PhaserSMART Technical Support on page 7 2 m PrintingScout on page 7 3 Control Panel Help Button Your system s control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam To view information about how to fix the problem press the control panel s Help button which is labeled with a symbol You can press the Help button at any time to
222. ument feeder Adjust the paper guides so they fit against the originals Insert paper in the document feeder only when the ink on the paper is completely dry Use the glass rather than the document feeder to copy or scan the following types of originals Paper with paper clips or staples attached Paper with wrinkles curls folds tears or notches Coated or carbonless paper transparencies or items other than paper such as cloth or metal Envelopes WorkCentre C2424 Copier Printer 2 3 Supported Papers Transparencies and Other Specialty Media Supported Media a gt S c tO oO as o _ SE gt S a a o O 1 O eras gt gt 2 3 Paper Sizes Paper Types Paper Weight Description amp a 2 Letter 8 5 x 11 0 in Plain Paper 60 120 g m e e Legal 8 5 x 14 0 in Card Stock 121 220 g m e 33 40 Ib Bond 46 80 Ib Cover Executive 7 25 x 10 5 in A5 148 x 210 mm Statement 5 5 x 8 5 in US Folio 8 5 x 13 in B5 ISO 176 x 250 mm B5 JIS 182 x 257 mm Letter 8 5 x 11 0 in Special Pre punched 60 120 g m e e A4 210 x 297 mm Paper Business Cards 16 32 Ib Bond 22 45 Ib Cover Photo Paper Weatherproof Paper Carbonless Paper 121 220 g m2 e e Glossy Paper 33 40 Ib Bond 46 80 Ib Cover Special Xerox Phaser Postcards e e Xerox Professional Solid Ink Glossy e e Paper Xerox Phaser Trifold Brochures e e Transparency Labels e e A6 105 x 148 mm
223. up the paper stop in the output tray 2424 186 5 In the printer driver select Tray 1 as the paper source WorkCentre C2424 Copier Printer 5 27 Specialty Paper Specialty Paper This section includes Photo Paper on page 5 28 Postcards and Trifold Brochures on page 5 32 Glossy Paper on page 5 40 H i m Weatherproof Paper on page 5 36 H m Carbonless Paper on page 5 43 Photo Paper For best results use only Xerox Professional Solid Ink Photo Paper specified for your WorkCentre C2424 Copier Printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Guidelines m You can use any tray when printing on Xerox Professional Solid Ink Photo Paper m Only print on the glossy side of the paper m Do not open sealed packages of photo paper until you are ready to load them into the printer m Load only the amount of paper you are planning to use Reinsert unused paper in the original wrapper and seal Rotate paper stock frequently m For best results select the High Resolution Photo print quality mode in the printer driver For more information see Selecting Print Quality Modes on page 5 53 WorkCentre C2424 Copier Printer 5 28 Specialty Paper Printing Xerox Professional Solid Ink Photo Paper from Tray 1 1 Insert the paper into the tray with the side to be printed the glossy side facedown with the top of the
224. vents the next person that uses the system from scanning files to or deleting files from that location WorkCentre C2424 Copier Printer 4 6 Adjusting Scanning Options Setting the Scan Resolution Depending on the way you are going to use the scanned image you may want to change the scan resolution Scan resolution affects the size of the scanned image file as well as the quality To select the scan resolution 1 On the control panel press the Scan button 2 Inthe menu select Scan Resolution then press the Enter button 3 Select one of the following then press the Enter button m 100x100 Produces the lowest resolution and smallest file size m 200x200 Produces low resolution and small file size m 300x300 Produces medium resolution and medium file size The following resolution options are available on systems configured with 512 MB RAM or greater m 400x400 Produces high resolution and large file size m 600x600 Produces the highest resolution and largest file size Automatically Suppressing Background Variations Sometimes two sided originals on thin paper show some of the text or images from the back side of the paper To improve your scanned images from this type of original use the Auto Suppression setting to minimize the sensitivity of the scanner to variations in light background colors To change this setting 1 On the control panel press the Scan button 2 Inthe menu select Auto Suppressio
225. waste 2424 037 WorkCentre C2424 Copier Printer 7 37 Maintenance 4 Insert the waste tray and push it completely into the system 2424 038 Note The waste tray must be out of the system for more than 5 seconds or you will continue to receive a Empty Waste Tray message on the control panel 5 Close the side door 2424 039 Caution Do not attempt to reuse the waste ink in the printer it may damage the printer This damage is not covered under the printer warranty WorkCentre C2424 Copier Printer 7 38 Maintenance Replacing the Maintenance Kit The orange maintenance kit labeled A contains a maintenance roller that keeps the surface of the imagining drum clean and oiled Videos are available with instructions for replacing the maintenance kit Videos are located on the User Documentation CD ROM and at www xerox com office c2424support Note Order a new maintenance kit when the control panel displays a message telling you that the maintenance kit is nearing the end of its life To order a new maintenance kit contact your local reseller or visit the Xerox web site at www xerox com office c2424supplies Instructions are included with the new maintenance kit Caution The system s interior may be hot Do not touch the hot surfaces The system stops printing and displays an error message when the maintenance kit needs replacement To replace the maintenance kit 1 O
226. width then press the Enter button d Ifthe Custom Height H is correct press the Enter button Otherwise select Change press the Enter button scroll up or down to the desired height then press the Enter button e Select the appropriate paper type then press the Enter button WorkCentre amp C2424 Copier Printer 5 50 Custom Size Paper 4 Adjust the output tray for short or long media 2424 186 2424 056 For media shorter than 190 mm 7 5 in flip up the For media longer than 297 mm 11 7 in paper stop extend the output tray 5 In the printer driver select Tray 1 as the paper source WorkCentre C2424 Copier Printer 5 51 Advanced Options Advanced Options The following table displays many of the Xerox printer driver features that are available with specific operating systems This topic includes more information about these features and information about how to select the feature in the driver Windows Macintosh Pentre Windows Windows 2000 XP Macintosh OSX 98 Me NT4 Server OS 9 x Version 2003 10 x Print quality modes e e e e e page 5 53 Color corrections page 5 54 Black amp White printing e e e e e page 5 55 2 Sided Printing page 5 12 e e e Pages per sheet page 5 56 e 9 e e e Booklet page 5 57 e e e Separation Pages e e e e e page 5 58 Cover Pages page 5 59 e e e e e Scaling page 5 60 e Watermarks
227. y to Use on page 3 4 Selecting Color or Black and White Copies on page 3 5 Specifying 2 Sided Originals or Copies on page 3 5 Selecting the Quality of the Copies on page 3 6 Specifying the Original Type on page 3 7 Setting the Copy Default Tray To set the default paper supply tray for copy jobs ey PS PS On the control panel press the System Setup button In the menu select Job Defaults Setup then press the Enter button Select Copy Defaults Setup then press the Enter button Select Paper Supply then press the Enter button Scroll to the desired tray or Auto Select Press the Enter button to save the changes Specifying a Different Tray to Use In some cases you may want to make copies on letterhead colored paper or transparencies After loading the special paper in the tray select that tray for use for your copies To do this 1 On the control panel press the Copy button 2 Inthe menu select Paper Supply then press the Enter button Note You can press the Paper Supply shortcut button on the control panel to skip Steps 1 and 2 3 Select one of the following trays to use for the copies then press the Enter button m Tray 1 m Tray 2 factory default value m Tray 3 if available on your system m Tray 4 if available on your system Note For best results specify the size and type of paper if using Tray 1 Specify the paper type if using Tray 2 3 or 4 WorkCentre C2424 Copier Printer 3 4 Adjus
228. you select uncollated the copies are printed in this order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 Press the Output button on the control panel to change the selection to Collated or Uncollated e gl 42 gt 72 fg 2424 165 WorkCentre C2424 Copier Printer 3 14 Adjusting Copying Options Making Copy Documents with Covers You can have the first and or last pages of your copy job printed on paper from another tray That tray could contain colored paper or card stock To select the type of covers and the tray to use for the cover paper 1 On the control panel press the Copy button 2 Inthe menu select Covers then press the Enter button 3 Select one of the following then press the Enter button m Off Prints all pages of your copy job on the same paper Factory default value m Front Prints the first page of your copy job on paper from another tray m Back Prints the last page of your copy job on paper from another tray m Front amp Back Prints the first and last pages of your copy job on paper from another tray 4 If you selected cover pages Cover Tray displays Select a tray to use for the cover pages then press the Enter button When you select cover pages the right side of the control panel display has a cover page icon Using Blank Separators When you create copies on transparencies or other special media you may want to insert blank separator pages between each copy A
229. ze paper m Wide variety of productivity features m High quality color m Easy to replace ink sticks m PhaserSMART online troubleshooting E Centre Ware IS provides an embedded web server to help manage configure and troubleshoot the system from your computer m Usage Analysis Tool provides cost tracking that logs each job and the cost for each page m PrintingScout provides on screen notification and guidance if the system needs help m MaiLinX email notifies a specific person when supplies or maintenance are needed m MaiLinX allows printing to your network system from anywhere you have email WorkCentre C2424 Copier Printer 1 2 Front View 2424 080 2424 081 O ONANARWD h h o N o NO ow0BRONMczZ System Tour Tray 4 optional Tray 3 optional Tray2 Tray 1 Output tray Exit cover Control panel Document feeder access cover Duplex automatic document feeder Interface cover Side door Front cover release product serial number is behind the front cover Maintenance kit Waste tray Power cord connection Power switch Scanner cable connection USB connection Configuration card Ethernet 10 100 Base T connection WorkCentre C2424 Copier Printer 1 3 System Tour Back View 1 Hard drive 3 Stabilizer Ji p Nt 3 int 2424 082 Open View 1 Short paper stop

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