Home User Guide. - Markey Construction
Contents
1. Chipping Campden Tewkesbury Stow on the Wold Northleach Cinderford Coleford Stroud Dursley At Household Recycling Centres you can recycle a wide range of materials Gloucestershire County Council provides five Household Recycling Centres HRCs At these sites even more items can be recycled than at neighbourhood recycling banks The nearest Household Recycling Centre HRC is conveniently located in Hempsted which is six miles from your home and can be found just off Llanthony Road The facility is open all year round except Christmas Day 25th December and New Years Day 1st January 32 It is now necessary to book an appointment to bring a van pick up or vehicle with a trailer to any of Gloucestershire county Council s Household Recycling Centres Small trailers with a load space up to 6ft by 4ft do not need to book To make an appointment please phone 0845 602 9344 lines open 9am 5pm Mon to Fri giving 24 hours notice Proof of residency will be required on your visit Open 7 days a week except Christmas Day and New Year s Day Opening hours 9am 6 15pm all year round The Household Recycling Centres cannot accept any business waste It is illegal for HRCs to accept any waste from businesses 33 Bulky Waste Collection f REDUCA M The local authority offers a bulky domestic waste collection ky Ro service for the removal of large household items from 2 G outside you2. In case of an emergency please dial 999 Location of A amp E and local minor injuries clinics Hospitals Minor Injuries and A amp E Units Great Western Rd Gloucester GL1 3NN 0845 422 2222 Location of police fire station Police Fire station Gloucester Central Police Station Gloucestershire Fire amp Rescue Longsmith Street Eastern Avenue Bearland Gloucester Gloucester Gloucestershire GL1 2JP GL4 4LP 0845 090 1234 01452 753333 gloucestershire police uk glosfire gov uk 48 14 2 14 3 Emergency cut offs Water Your stop tap is situated in the cupboard under the sink Turn the tap Clockwise to turn the water off Electric Is situated on the wall in the hall of your property Maintenance Repair If you have any maintenance requirements or require an urgent repair your point of contact is Cottsway Housing Association The number below is operational 24hrs a day Cottsway Housing 01993 890001 49 15 Links references and further information If you would like any further information on this HUG or require an alternative format of the guide please contact the following Markey Construction Unit Q1 Quadrant Distribution Centre Quadrant Way Hardwicke Gloucester GL2 2RN 01452 886 155 info markeyconstruction co uk Electronic versions can be found at the following address www markeyconstruction co uk If you would like any further information on what has been covered in the
3. Post Office Supermarket and other local amenities If you are planning a day out look no further as the guide also suggests areas of interest such as nature trails parks in this historical city 1 0 Environmental strategy design and features Systems in place SUDs Sustainable Urban Drainage Systems are designed to reduce the potential impact of new and existing developments with respect to surface water drainage discharges They are designed to replicate natural systems that use cost effective solutions with low f Sustainable Urban Drainage Systems environmental impact to drain away dirty and surface water run off through collection storage and cleaning before allowing it to be released slowly back into the environment such as into water courses Conventional drainage systems are renowned for flooding and polluting of the environment and as a result can cause harm to wildlife amp habitats and can contaminate groundwater sources which are used for drinking water The AquaCell system which has been used at St Hilda s Court has been designed by a hydrologist to be easily managed and very little maintenance SUDS use the following techniques source control permeable paving such as pervious concrete storm water detention storm water infiltration evapo transpiration e g from a Green roof Low E Glass Low emission glass Low E is a clear glass that has microscopically thin coatin
4. choose a product without a hazard warning on the label a black symbol on an orange or yellow square with a description of the hazard natural or all natural paints milk paints and white washes can contain less harmful substances than ordinary paint 29 calculate how much paint you need and try not to buy too much a lot of paint that people buy is never used look for the European Ecolabel for indoor paints this means that they have a lower impact on the environment Volatile organic compounds VOCs Most paints contain VOCs which can be harmful to humans wildlife plants and even building materials New legal limits have been introduced for VOC content in paints and varnishes used around the home VOC content must now be displayed on all such products choosing the appropriate product with the lowest VOC content you can will help reduce harmful effects Think twice about projects that consume energy Some DIY projects will increase your energy usage significantly increasing fuel bills and your contribution to climate change If possible try to avoid putting heating in your conservatory as few conservatories are well insulated and much of the heat is likely to be lost think about using solar power for water features and lighting in your garden Manufacturing tools uses energy and resources but many are hardly used The average drill is used for less than 15 minutes in its entire lifetime so
5. 2006 in response to government targets for increased recycling Since its introduction there are now over 12 000 residents subscribing to the scheme This has prevented over 10 000 tonnes of compostable waste from going to landfill 21 5 1 5 2 5 3 Information on recycling bins and there location In your kitchen cupboard you will find a 30 litre recycling bin This is to assist you with recycling and is in additional to your standard waste bin Information on compost bins and there location Your home has not been provided with an external compost bin due to the size of your dwelling For further information on composting please visit www recyclenow com What is WRAP WRAP is a non profit organisation that is supported by government funding Its main aim that is achieved through working with partners is to prevent waste promote recycling and develop markets for valuable products WRAP works with the public providing information and tools that support recycling and reduces food waste This helps bring measurable gains to the economy and long term benefits to the environment If you would like guidance on recycling and sustainable waste disposal please visit their website for further information www wrap org uk 28 Sustainable DIY NOTE The stairs at your property are of a timber construction If you are installing carpets and require carpet grips ensure that they ARE SCREWED and NOT NAILED down as thi
6. Ruardean for further information on bus timetables throughout the county please visit www gloucestershire gov uk bustimetables 37 10 1 Cycle paths Gloucester has some beautiful historic building and rural scenery which makes an excellent backdrop for a bike ride If you wanted to challenge yourself you could attempt to complete this 15 mile trip but be warned it isn t for the faint hearted login and provide your weight for more accurate calories burned For more information on cycling in the region please visit the following websites 38 Cycle Routes Cycle Clubs cycle route com gloscitycc co uk Sustrains org uk cheltenhamctc wordpress com cotswold gov uk 10 2 Car parking park amp ride schemes and car hire Park amp Ride There is a park and ride situated at St Oswalds carpark in Gloucester However as this is on the other side of the city centre at the old cattle market site it is not convenient A more likely to be used park and ride scheme is situated at Arle Court which is the last turning on the roundabout at the end of the Golden Valley Cheltenham This allows easy access to Cheltenham town centre via the 511 service that runs every 12 mins during peak times Public Car Park Gloucester City Council operates 12 Pay amp Display Car Parks and 3 Multi Storey Car Parks providing approximately 2 275 parking spaces across the City On the next page you will find a map that shows car par
7. Unit seirinin naaien 15 External LiQhting ccccccccecceceescesceseeseeececeeeeeeecaecaeeeecaecaesaecaeeesaesaeeeesaecaeeeesaseaesereareaeeas 15 2 2 PlumDinNg eriac n a A edt a E dane gt A6 Heating Systemi csreimenicnciireinssiurieseiieriinecten anen enes iisa aana naniii iiaa 16 Sanitary WalE mrono e aE E Ea eee EE e e ieee Aea 17 By Energy oonan a a N 3 0 Low energy light fittingS 2 2 2 2 niiina 19 3 1 Details of EU labelling scheme for white QOOdS ccccccceceeseeeeeeeeteeeeeeeeeneeeeeenees 20 3 2 General information on energy efficienCy s esessssersesssssrerersssrerersrnrsrennrrsrsrenen ua a 2l As WIE USE aora ara a e ialsnienamnGaniads 4 0 Water saving measures and CIPS cecceccecceceeceecceeeeceeeceaeeeeeeeeaeeeceeeaeeeseeeeaeeeseeeatenee 22 4 1 External water use and efficiency s esesesesresssssssrsrsisisrstntntititntntntnnnnntnrnrnnnnnnent 23 5 Recycling and Waste Collection c ccc cesesseseseceeeesseeneees 5 0 Your household refuse and recycling SErviCe ccccecceeeceseseeeeeeeeseeeeeeeeteeeeeeeeetens 24 5 1 Information on recycling bins and there location cccceceeeeeeeeeeeeeeeeeeees 28 5 2 Information on compost bins and there location eccecceseeeeteeseeeeeeeeeeeeseees 28 53 Whats WRAP e e area EE a aSa Tna E aari aa or aa a E 28 9 0 12 13 14 14 0 14 1 14 3 15 16 Sustainable VY esses vascirsiacivaeviesns
8. be the road parallel to Red Well road Once you arrive in the city centre you are in close proximity to the train station as well as the national express shop that is situated to the bottom of Clarence street just across the road Ledbury a Tewkesbury Upton Gorsley Greenway Coombe Hill Newent Ross on Wye Highinedon l Norton Hare amp Hounds Town Centre The Reddings y Highnam Gloucester Longlevens i hell Churchdown enya eds Churchan 90m Bat amp Ball Innsworth PTE A Longhope Huntley fA J Brockworth 7 ENEE ae f Edge Mitcheldean Minsterworth Quedgeley Coleford ws Westbury on Severn 75m ae y Hardwicke ne ES Brierley Newnham Stroud Blakeney Whitminster T eres Stonehouse ase Nascworth Chepstow ES Lydney ES Cam Dursley 132 Gloucester Newent Ledbury 91 Gloucester Cam Dursley 94 Gloucester Longlevens Cheltenham mmm 32 Gloucester Nowent Ross on Wye mmm 14 Gloucester Stonehouse Stroud m 71 Gloucester Norton Tewkesbury m 33 Gloucester Longhope Ross on Wye 93 Gloucester Edge Stroud E3 Rail station O Terminus ise mm 21 Gloucester Cinderford Coleford m 97 98 Gloucester Innsworth Cheltenham IRE Bus station Other bus links 2 Walking link Newport ES mums 73 Gloucester Lydney Newport mmm X94 Gloucester Cheltenham express ae Interchange Area Main bus stops shown 10 Gloucester Brockworth 24 Gloucester Mitcheldean
9. consider borrowing or hiring instead of buying 30 Smoke Alarm information Your home has been fitted with an Aico 154 smoke alarm which can be found in the hall of your property and a heat alarm has been fitted in the kitchen Both of these alarms run off mains power and in the event of power failure have a rechargeable battery backup which can last up to 6 months without a mains power supply The green indicator shows that mains power is present and every 40 seconds the red light will flash to show that it has self tested Pressing the button will test the alarm and sound the horn while suppressed When the battery is empty the alarm will flash and beep every 40 seconds to indicate in needs recharging Alarm has a 5 year guarantee HUG Home User Guide alternative formats If you require a copy of this guide in an alternative format please contact Markey Construction Markey Construction 01452 886 155 Unit Q1 Quadrant Distribution Centre info markeyconstruction co uk Quadrant Way Hardwicke Electronic versions can be found at the Gloucester following address GL2 2RN www markeyconstruction co uk Please note there is a charge for this service 31 9 0 Recycling and waste What to do with waste that is not covered by the standard weekly collection If you have waste that is not covered by your weekly collections here are some suggestions to how it can be disposed of Household recycling centres HRC s
10. guide please contact the following organisations Cottsway Housing Association Cottsway House Heynes Place Avenue Two Witney Oxon OX28 4YG Gloucester City Council 0800 8 766 366 portal cottsway co uk 01452 396396 Herbert Warehouse The Docks Gloucester GL1 2EQ heretohelp gloucester gov uk Gloucestershire County Council gloucester gov uk 01452 425000 Shire Hall Westgate Street Gloucester GL1 2TG customerservicecomplaints gloucestershire gov uk gloucestershire gov uk Sustrans www sustrans org uk Recycle now www recyclenow com Cashpoints www link co uk Postoffice www postoffice co uk Energy saving trust www energysavingtrust org uk WRAP www wrap org uk Places to visit www upmystreet com News agents www tesco co uk 50 16 Appendices Appendix 1 Appendix 2 Appendix 3 Appendix 4 Energy Performance Certificates EPC s Electrical safety certificate White Good brochure Composting Appendix 5 Young People in Matson 51
11. please visit the following www link co uk 45 12 Things to do Gloucester Ski amp Snowboard Centre 01452 874842 www gloucesterski com Gloucester Waterways Museum Gloucester ski Snowboard Centre in Matson is one of the best and longest artificial dry ski slopes in the UK offering skiing and snowboarding for all levels and tubing in rubber rings Gloucester Ski amp Snowboard Centre Matson Lane Robinswood Hill Gloucester GL4 6EA Kids of all ages will enjoy getting their hands wet and discovering for themselves how e S MORTOy xe Tat S We a Na ve ow oe W LTD An exciting selection of events and workshops runs throughout the year such as Boater s canals work Visitors can climb aboard heritage boats in the Waterside Gallery delve into the fascinating world of Gloucester s Victorian docks and meet the people and wildlife of our wonderful waterways Craft Demonstrations and Roses and Castles Painting where visitors can try their hand at traditional canal painting Admission 2011 Prices Adult 4 25 Child 3 25 Children under 5 s admitted free Gloucester Waterways Museum Llanthony Warehouse The Docks Gloucester GL1 2EH Opening Times 2011 Open daily throughout the year Open ilam 4pm July August 10 30am 5 00pm 01452 318200 www gloucesterwaterwaysmuseum org uk 46 13 Responsible purchasing Reduce the energy costs of running your white
12. 01452 303206 Gloucester Docks The former dock estate has become a popular destination where visitors can enjoy interesting views and a range of modern facilities while wandering around a remarkably complete example of a Victorian port Views include many fine warehouses and other dock related buildings that have been found new uses Where ships once discharged their cargoes there is now an ever changing miscellany of visiting narrow boats smart motor cruisers and the occasional yacht or tall ship The whole area is suitable for wheel chairs 44 Place of Matson Baptist Church 01452 383235 Worship Matson Ave Matson Gloucester GL4 6LA Pharmacy Matson Pharmacy 01452 526067 87 Matson Ave Gloucester GL4 6LL Leisure GL1i Leisure centre 0845 643 4203 Centre Bruton Way Gloucester GL1 1DT Public Robinswood Inn 01452 530572 House 65 Matson Ave Matson Gloucester GL4 6LJ News Merretts 01452 528314 agents 75 Matson Ave Matson Gloucester GL4 6LL Post Matson Post Office 0845 722 3344 Office 87 Matson Ave Gloucester GL4 6LL Cash amp Xd Moneybox Corporation Points Ltd gS Ke TOTAL UK TCS PAINSWICK bury 4 2 cy ae ROAD Mue x GLOUCESTER GLOUCESTERSHIRE GL4 48S 0 16 mules away lt ven T 408 S Charge 1 99 on Bank Machine Ltd a Martins 75 Matson Avenue GLOUCESTER Gloucestershire 3 GL4 6LL e 0 41 miles away z z 208 arkham gt Charge free For more cash points
13. Allotments Cheyney Close GL4 4PR Cotteswold Road GL4 6RG White City Bibury Road GL4 6TU Hawthorns amp Tredworth Fields Hartland Road GLi 4RU Hempsted Cross St Swithuns Road GL2 5LH Robert Raikes Avenue GL4 OHE 42 Schools Robinswood Primary School Underhill Road Matson Gloucester GL4 6HE 01452 530430 robinswoodps co uk Robinswood Primary School P Robinswood Junior School Underhill Road Matson Gloucester GL4 6HE St Peter s RC High Stroud Road Gloucester GL4 ODD Gloucestershire College Llanthony Road Gloucester GL2 5JQ 01452 530430 robinswoodps co uk 01452 520594 st petershigh gloucs sch uk 0845 1552020 gloscol ac uk Communi The Redwell 01452 530227 ty Centre Community Centre Redwell Road Matson Gloucester GL4 6JG GP Matson Lane Surgery 01452 505 344 surgeries 4 Matson Lane Matson matsonlanesurgery co uk Gloucester GL4 6DX Play Evans Walk Matson Areas Baneberry Rd Matson Supermar Morrisons ket Heron Way Abbeydale 01452 330877 GL4 4FF Tesco Delta Way Hucclecote Gloucestershire GL3 4 01452 367300 43 Outdoor areas Robinswood Hill Two hundred and fifty acres of open countryside with viewpoint pleasant walks way marked nature trail Explore the flora fauna footpaths and nature trails then visit the on site Rare Breeds Farm Robinswood Hill Country Park Reservoir Road Gloucester GL4 6SX England
14. Code for Sustainable homes CSH The building itself has been constructed using a prefabricated insulated timber frame which results in lower heating cost All of the materials in your home are environmentally friendly and are from sustainable sources To reduce water consumption the building has been fitted with water saving features such as flow restrictors When your house was constructed a Police Architectural Liaison Officer ALO carried out an inspection to ensure that it was safe and secure resulting in a secure by design certificate being awarded During construction it also achieves a performance beyond compliance rating which is the highest rating in the Considerate Constructors Scheme which demonstrates Markey Construction s commitment to achieve best practice within the construction industry The guide itself has explanations of the equipment features installed how to use them effectively and maintenance instructions to ensure that your home functions as efficiently as possible It also gives tips on how you can live a more sustainable life resulting in savings on energy water and household running costs It also gives details of you local waste collection services such as the days of collection and what to do with bulky waste items If you are planning to carry out DIY it makes suggestions on products that would be most suited to your property It gives addresses and contact numbers for your local GP In case things go wrong
15. Home User Guide 254 PAINSWICK ROAD MATSON GLOUCESTERSHIRE GL4 4BS March 2010 Version 4 0 A guide to enable occupants to understand and operate their home efficiently and how to make the best use of local amenities Prepared by Markey Construction working in Partnership with Cottsway Housing Association Contents Page DEV RCT Oii a 1 Environmental Strategy Design amp Features cccccceees SUDS eee er ree eee a ere eer eee ee eer en ree eee ee eee ere eee eee 6 LOW E GIASS coos since vste ects chateegee a E eea a og Certified Timber acchastnndaihesien as hhdiaie aii nua Aa ia 7 2 Operational instructions c cccccecseceecesseseesceeceesssceseeseneeaes 2 0 General ceanii e eee oe ad an ad ean anni 8 Window Operation amp Care c ececcecceccescesseececceeceeceeceeceeseseeseesaesessersaeseeseesstesserseeseesereeea 8 Front Rear Door Operation c cecceccesceeeseeseeeeecceceeeeeaeeeeeeeaeeeeeeseaeeaseeeeaseeseaeeateeeeaes 8 Minimising CONGENSAtION ccccececeesceceecceceeseeceeceeaeeeecaeeaeeeecaeeeceeseaseseesesseeteateaseatens 9 KItChel Cafe zuera de caca ates Chea eaa a a EE E a ara ea e eaa E A 12 2 1 Electrical oodata ne o ace meneame sos 14 Smoke Alanmici eicsi eed aie ie bias tid ate dee andes 14 Internal IGHEING ss scscessscscncesticadscsaniecentectatecciartiteck iasiesearnditaer aap lature E E E 14 Shaving Lightissa aa Eee Ea Oa EREA E RNE a EE ETENEE 14 Electrical Consumer
16. When the battery is empty the alarm will flash and beep every 40 seconds to indicate in needs recharging Alarm has a 5 year guarantee Internal Lighting Fluorescent kitchen lighting Single 36W fluorescent batten with acrylic diffuser aluminium extrusion construction Suitable for 1 x 36W Bathroom amp Cloakroom R282D LE complete with 28W 4 pin lamp It has a 3 hour maintained emergency duration Lighting in other areas GESPEND613 is a 13 Watt 4 pin compact fluorescent lamp with energy saving pendant Shaver light socket Stylish range of dual voltage diffused bathroom Shaver lights with pull cords Designed for easy installation and safe reliable operation The Shaver Socket will operate with the light switched off 14 Electrical consumer unit A NHRS15SSLHI Wylex NH insulated consumer Unit which meets all British and international standards External lighting The Lantern is for use with 60w GLS lamps or with energy saving 9w lamps which provide a longer life and save up to 80 energy compared to a standard light bulb 15 2 2 Plumbing Heating system Your home has been fitted with Daikin Altherma Air Source Heat pump These heat pumps are highly flexible energy efficient home heating system that extracts the heat from the outside air raises this heat to a higher temperature and then distributes warmth around the home At the heart of the system lies an air to water heat pump Because of this advanced te
17. at escaping from your home But these improvements also stop moisture escaping Do reduce the risk of condensation in your home a control system this is known as Mechanical Ventilation Heat Recovery MVHR Please see section one for further details There are a number of things you can do Make less moisture Wipe the water from your windows and sills with a cloth but make sure you wring your cloth out in the sink and don t put the wet cloth on a heater to dry Putting a wet cloth on a heater allows the water to evaporate back into the air which means it will re appear as condensation when the temperature drops Don t dry washing inside your home All the water from your clothes will go straight into the air and as soon as the air cools you will get condensation on your windows and walls Put lids on you saucepans when you cook This keeps steam in the pan and saves money on your fuel bill Vent your tumble drier outside If your dryer is not self condensing make sure you put the hose out of a window to ensure the hot moisture filled air produced by the machine does not condense inside your home Opening a window is not enough You can get hose kits from most electrical amp DIY stores Increase the Ventilation Use the trickle ventilators in your windows You need a good air flow to help get rid of moisture which is produced in your home all the time Modern windows have pull down flaps to help ventilate your home Ke
18. chnology three quarters of the heat generated by the Daikin Altherma system is from a renewable energy source the air around us and therefore absolutely free of charge It offers triple the efficiency of the most efficient boilers and produces 2 3 of all heating and Outdoor indoor Ur Unit Sane Water er hot water required for your home This can save you on average 270 on yearly fuel costs compared with running an energy efficient A rated boiler Operating instructions To adjust the temperature in your home to a comfortable level and to save energy when you are away you will need to adjust the thermostat which is located in your there are three setting which you can use Auto automatic will set your heating to a present temperature program which can be personalised Man manual this mode acts as a simple thermostat which has fixed set points throughout the day The set point can easily be adjusted from 5 C 35 C using the up and down keys Off mode sets the thermostat to the minimum of 5 C that acts as a frost prevention measure 16 Sanitary Ware Shower The Triton Domina shower that has been installed requires regular cleaning The showerhead MUST be regularly cleaned to remove scale and debris Adjusting the Maximum Temperature Stop Should you need to alter the maximum stop position at some time in the future proceed as follows Using a thin bladed screwdriver r
19. emove the temperature knob trim fig 37 Unscrew the central fixing screw fig 38 and remove the temperature control to reveal the mechanism Remove the temperature control disc The control disc houses the variable stop mechanism fig 33 Pigsa Terpeanre oonrol dae To increase the temperature stop setting reposition the variable stop Stop ZN Sto mechanism clockwise within the arc of the grooves To decrease the temperature stop setting reposition the variable stop mechanism Decrease t n stops anticlockwise within the arc of the grooves Rotate the temperature spindle clockwise hotter or anti clockwise cooler until the desired maximum showering temperature is reached Only adjust when the hot water is at its usual supply temperature Raza mem weave Set the variable stop mechanism at the preferred position place the be at the 12 o clock position temperature control knob inside the temperature control disc making sure the control knob locks out tight against the stop Holding the temperature disc and knob firmly together refit into the flow control knob such that the line between 30 and 40 Fig 36 meq 7 Hes on the disc is at the 12 o clock position fig 34 Carefully place so the disc engages onto the two protrusions fig 35 while at the same time the temperature knob locates onto the spline without
20. ep these open as much as possible so damp air can escape Open a window when cooking and after showering bathing Boiling pans hot baths and showers produce lots of steam Opening a window ensures this steam condenses outside rather than inside your home It also helps to keep your kitchen and bathroom doors shut when these rooms are in use for about 20 minutes after to stop moist air getting into other rooms When your kitchen bathroom or other rooms are not in use leave doors open so heat can spread evenly through your home Allow air to circulate Do not put furniture against the outside walls of your home The inside walls between rooms are always warmer and are therefore less prone to condensation Leave a gap between the wall and the furniture so air can circulate and ensure that wardrobes and cupboards are properly ventilated to prevent mould growing inside 10 Keep your home warm When moisture condenses on your walls it makes them colder This causes you to loose heat and increases the risk of mould growing It then takes more energy to heat your home to a comfortable temperature which costs more Heating your home efficiently helps reduce condensation and could save money on your heating bills Try to keep your home above 18 C 63 F most people find a comfortable heat is around 21 C 70 F Condensation is sure to occur if you let your home fall below 18 C Remove mould as soon as you find it You MUST re
21. g of metal oxide This allows the sun s heat and light to pass through the glass into the building At the same time it blocks heat from leaving the room reducing heat loss considerably It increases the energy efficiency of windows by reducing the transfer of heat or cold through glass That means in the winter your house stays warmer and in the summer it stays cooler Certified Timber All the timber used in your home is Certified Timber which has been sourced from responsibly managed forests This ensures that your home has not caused unnecessary damage to the environment when sourcing construction materials for your home FSC Operational instructions 2 0 General Howarth endurance is versatile in both style and appearance the Stormproof range is suited to almost any development e Timber frames ensure efficient control of heat loss ans e Secured by Design certification e FSC accredited engineered softwood to minimise waste and increase stability e 10 year guarantee on painted finish and 6 year guarantee on stained finish for peace of mind and lower maintenance e Cost effective solution with styling perfect for the majority of building types SS Front Rear door operation Your aluminium doors are supplied by Visoline Aluminium they are finished with a Polyester Powder Coat The doors and combination frames are glazed with sealed units constructed Laminated Clear glass and filled with Argon Gas
22. gents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Particularly avoid saturating the unit bottom with excessive water or any other liquid Drawer Boxes system is designed to operate under a maximum load of 25kg Do not lean on partly opened drawers as this may cause the drawer box to part from the drawer runner To remove drawer boxes Pull out the drawer box until it resists Tip the front upwards to disengage the box from the runners 12 To clean drawer boxes Remove drawers from the units and brush to remove loose dirt etc Clean the drawer box using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Do not use any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Particularly avoid saturating the drawer bottom with excessive water or any other liquid General Care 1 Never p lace hot cooking utensils taken straight from the hob or oven directly onto the worktop surface as this will cause damage Use heat resistant mats The Duropal laminate is tested to a temperature of 180c Boiling water and cooking splashes will therefore do no harm to the surface of the worktop 2 Do not allow water or other liq
23. goods appliances Apart from heating your home the energy you use in your home is mostly used up by appliances so a lot of attention is being paid to making them use less energy Although this is good for reducing bills and the environment there is a much simpler and cheaper way to reduce costs To reduce the energy costs of running appliances you should make sure that your buying electricity and gas from one of the cheaper suppliers Most people can save a significant amount of money each year even if they ve already changed suppliers before These savings can be far greater than the savings you could make by replacing an appliance with one that uses less energy We don t need to get obsessive about constantly transferring to the cheapest energy supplier but it does make sense to at least check we aren t paying way over the odds by keeping an eye on competitive tariffs organic food procurement food growing local produce Georges Organic 10 Bennington Street Cheltenham GL50 4ED 01242 238 733 Slipstream Organics Unit 2 Ullenwood Court Ullenwood Cheltenham GL53 9QS oases rganic George s Organic Caf provides work experience for our service users it offers social inclusion within the local community and is an ideal situation for socializing We market the caf to local businesses and the public www slipstream organics co uk 01242 227273 47 14 14 0 14 1 Emergency information
24. king around the city centre 39 Weekends Only W 249 Spaces Ladybellegate Street 7 Days A Week 35 Spaces Car Park Locations amp Information Gloucester Gloucestershire HIGHWAYS Tet GAMO 614504 Fa 01482 SIHD Drak apana ipeo gave posmemansa gavit Z PE AAA NA ii ili am IRA tisnin 40 Car Hire Enterprise 153 Bristol Rd Gloucester GL1 5SY 01452 383866 thrifty co uk Avis Car Hire Eastern Avenue Gloucester GL4 3SN 01452 380356 avis com Gloucester Van Hire 56 Bristol Road Gloucester GL1 5SY 07831 250196 compare vanhire com 41 11 Local Amenities The following provides you with the locations of various amenities within the local area Allotments To rent an allotment please call the City Council on 01452 396396 between 8 30am 5pm Monday Thursday and 8 30am 4 30pm on Friday or email heretohelp gloucester gov uk for further information Table of allotment costs Previous Year Current Year 2009 10 2010 11 Charge per Charge per annum annum 126 Square Metres Standard OAP Disabled 253 Square Metres Standard OAP Disabled Disabled concession available to disabled people in receipt of a disability allowance Gloucester currently have 10 sites across the city Dean s Way St Oswald s Road GL1 2SF Estcourt Close GL1 3LT Estcourt Park Escourt Road GL1 3LW Innsworth Allotments Innsworth Lane GL2 ODF Saintbridge
25. move mould as soon as you find it to stop it spreading and causing more damage to your home You can get special cleaning products from DIY stores always follow the manufacturers instructions or use a good quality bleach mixed 1 part bleach to 4 parts water but remember bleach may take the colour out 11 Care of Kitchen Premiere Kitchens units are designed to give many years of reliable service in normal household conditions However it should be noted that the product is a piece of fitted furniture and should be treated with care paying particular attention to the following areas Cleaning of Doors and Drawer Fronts These should be cleaned using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Do not use any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Avoid excessive water or any other liquid Cleaning Interiors of Units Brush out any loose dust etc The interior should then be cleaned using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Do not use any abrasive cleaning a
26. mple kitchen units doors or fitted wardrobes This service also does not cover garden rubbish DIY items and bathroom fittings e Removal of these items can be arranged at an extra cost by telephoning 01452 396396 Typical items include e furniture e g sofas armchairs beds tables desks wardrobes a 3 piece suite or a table amp chairs counts as a single item e appliances e g fridges freezers dishwashers microwave ovens tumble dryers washing machines e audio visual equipment e g stereo systems televisions CD DVD players e mattresses e carpets and lino e garden furniture e g lawn mowers spades rakes e bicycles e large children s toys items such as building materials sheds greenhouses radiators kitchen units sink tops car parts batteries and bathroom suites will not be collected 35 10 Public transport 10 0 Details of public transport Your nearest train station is Gloucester GCR and is located at the bottom of the map below For further enquires and train times please contact the following PAN Fis Ta VON PP 36 Bus Route The main bus service that is closely located to you home is the number one that runs through Matson This service runs directly into Gloucester City Centre with the main stop being Clarence Street Buses run to Matson run every 10 mins during peak times Your closest bus stop is located on Matson Avenue which if you are looking out from your property will
27. n waste collection service will replace your current service If you sign up early you get up to six months free for example sign up April 2011 renewal ist October 2012 6 months free sign up May 2011 renewal 1st October 2012 5 months free sign up June 2011 renewal 1st October 2012 4 months free For the duration of the subscription you will have a 240 litre green wheeled bin for your garden waste which will be emptied every fortnight all year round excluding two weeks over the Christmas period If you do not already have a bin we will deliver one as soon as possible after receiving your application Depending on demand this may take a number of weeks so allow plenty of time and apply as soon as possible to get full value from this service What does the service cost The cost of one year s subscription is 36 or 18 for concessions Concessions are available to those residents in receipt of Council Tax Benefit or Housing Benefit If you are applying for a concessionary rate you may be asked to provide evidence of eligibility 26 How to I sign up for the service You can sign up for this service online by telephone by post or by visiting Gloucester city council offices heretohelp gloucester gov uk 01452 396396 www gloucester gov uk Gloucester City Council Herbert Warehouse The Docks Gloucester GL1 2EQ Garden waste collection The Garden Waste Collection scheme was introduced in March
28. ods and home appliances sold within the EU It allows consumers to clearly see the efficiency and energy consumption of a product The system used by the EU Energy Label runs from A to G and primarily shows energy efficiency Other details shown by the scheme including various performance related ratings also scaled A to G Since its introduction in 1995 the EU Energy Label has become a widely recognised and respected guide for manufacturers and consumers alike The scheme covers Dishwashers Washing Machines Freezers Fridge Freezers and Refrigerators All of which require a D rating or above Washing Ener gy machine Manufacturer Model More efficient Less efficient Energy consumption kWhicycle based os sandang tesi satts Di 60 C conan eyer Ama onergy Conuamption wil Gepeng on how De apgmance is used Washing performance G lower Spin drying performance Achighor G lower Spin speocirpry Capacity cotton kg Water consumption Washing dB A re 1 pW Spinning Further information i continusd in product brochures 20 3 2 General information on energy efficiency One of the key considerations when your house was being designed was the needed to be energy efficient so your home was built using the latest construction methods and environmentally friendly products There are simple steps that you can take that will also improve your home s energy efficienc
29. r home Before disposing of any unwanted furniture or goods please consider donating your unwanted A m goods to one of the organisations below This will save you s the cost of disposal and will enable others to reuse you bisaa oe unwanted items Furniture Recycling Project Emmaus Gloucestershire Warehouse 5 Secondhand Superstore The Docks Chequers Road GLi 2EH Gloucester GL4 6PN 01452 302 303 01452 413095 British Heart Foundation Re use shop Advertise your unwanted items for free at 92 96 Northgate Street Gloucester www freecycle org Gloucestershire www ilovefreegle org GL1 1SL s And remember you can also obtain items from here for free as well 0844 248 9133 You could always sell your unwanted goods on ebay news agents window or even in your local paper 34 However if these options are not suited you can use the local authorities collection service e Each household in the city can have up to 3 items removed for a charge of 24 additional items 8 e Concessions are available for those on Housing Benefit and Council Tax Benefit for a charge of 12 additional items 4 If you are applying for a concessionary rate you may be asked to provide evidence of eligibility e We can only remove the type of items which you would take with you if you were moving house To arrange a collection please complete the online request form or ring 01452 396396 e We cannot take fixtures and fittings for exa
30. r still connect it to your water butt This allows for sensible water wise gardening whilst still conserving supplies Pressure washers use a lot of water Use them sparingly and think about what you are doing If must use one to wash your patio furniture or bike why not do it on the lawn so the water gets recycled Lots of people use bathwater on their garden Remember this is dirty water Use it immediately and never store it Do not use it on fruit or vegetables or near children Use a trigger nozzle on your hosepipe to halve the water used and direct the water flow to the roots of your plants Alternatively by using a watering can you can significantly reduce the amount of water wasted Your roof collects about tens of thousands of rainwater each year This could fill your water butts hundreds of times with free water Use a bucket and sponge to wash your car Just 30 minutes with a hosepipe will waste hundreds of litres And using a bucket will give your car a much more precise wash If you must use a hosepipe attach a trigger nozzle Use mulch and bark in your garden to reduce evaporation by up to 75 Think about mixing some drought resistant bedding and perennial plants to your garden to add diversity 23 Recycling and waste collections Your household refuse and recycling service Gloucester City Council provides a number of services for residence These services include recycling refuse food waste garden wa
31. rotating it Turn shower on and off several times and check the maximum setting is correct and that it locks out against the variable stop Fit the central screw and knob trim fig 36 17 Kitchen taps Sterling distribution CRDM Deck Mixer kitchen sink tap with a flow rate of 4 litres per min restrictor Toilets Twyfords Gallerie flushwise 4 2 4 dual flush Bath Volume 140 litre twyfords signature bath Hand basin Bristan Java Mixer with a 4 litre per min restrictor 18 3 0 Energy Low energy light fittings Depending on how long your lights are in use every day just one energy saving light bulb could save you on average around 2 50 a year And the light bulb will last around 10 times longer than a standard bulb and could save you around 40 before it needs replacing Fitting all your light with energy saving bulbs and you could save around 37 a year and 590 over the lifetime of all of the bulbs These savings take into account the higher cost of energy saving light bulbs With prices starting from 1 2 you ll usually recoup the extra outlay within a year Energy saving light bulbs use between a fifth and a quarter of the electricity of ordinary bulbs to generate the same amount of light So where you d normally use a 60W bulb you ll only need a 11 14 Watt bulb 19 3 1 Details of EU labelling scheme for white goods The EU Energy Labelling scheme is a compulsory requirement for all white go
32. s will cause creaking and may affect the stairs integrity If you are planning to carry out DIY it is important to choose the most suitable materials for the job Here are some tips to ensure that you chose products that are sustainable are non hazardous and are suited to your home Fixings it is important to know check exactly what you are screwing into when doing any DIY It will be either plasterboard or into a solid brick or block wall In the case of it being plasterboard you will need a cavity wall fixing which will be available from any DIY store If it is solid wall you should be able to drill directly then use a raw plug which can then be screwed into If you are in any doubt you should contact a professional as it is essential that know exactly what you are screwing drilling into prior to starting Timber the timber you choose can have an impact on the environment Materials that are less environmentally damaging do not necessarily cost more often perform well and many are widely available For example using reclaimed wood saves energy and resources When buying timber from a merchant it is important to know where is has come from buying timber that is FSC Forestry Stewardship Council certified or has a CoC Chain of Custody will ensure that it has come from a sustainable resource Paints amp Finishes When choosing a paint or finish try to find one with a low environmental impact if you have the choice
33. se collection guidelines All rubbish must fit in the black bin and the lid must be closed Rubbish placed at the side or on top of the black bin will not be collected Put your food waste caddy next your black bin for collection The same crew will collect the food waste in a separate compartment one the vehicle Food waste collection Gloucester City Council operates a food waste collection on a weekly basis All households should have two food waste containers a small one for the kitchen and a larger one to be put at the kerbside for collection If you have not received your caddies please contact Gloucester City Council on 01452 396396 Caddy Facts Both caddies are lockable Rotate the handle to the front of the caddy and it locks This prevents pets and pests getting inside Using a liner will keep the caddy clean but it is recommended that every few months they are washed out with warm soapy water The water can be tipped down the drain it s just like dirty washing up water Caddies are dishwasher safe up to 60 C 25 How to use the weekly food waste collection 1 Line the small caddy with a compostable liner or newspaper 2 Use the smaller caddy in the kitchen to collect the food waste 3 Every few days transfer the food waste and the liner to the larger caddy 4 Put the larger caddy outside next to the correct bin every week for collection News Flash From 4th april 2011 a chargeable garde
34. ste collections amp Household recycling centres The collection dates for the applicable services are as follows Days Frequency Refuse Black Wednesdays Fortnightly Garden waste Green Wednesdays Fortnightly same as green bin Recycling blue bin garden waste and food waste The green recycling box is collected fortnightly alternative weeks to the black refuse bin Please ensure your Green bin is placed at the kerbside by 7am next to your food caddy The green recycling box may be used for recycling the following materials Food and drink cans please give them a rinse Newspapers amp Magazines Plastic bottles Drink cartons Tetra Pak Catalogues no hardbacks Office paper envelopes no shredded paper please Glass bottles and jars no milk bottles drinking glasses or broken glass Light weight cardboard such as cereal boxes paper roll liners food boxes and so on When possible please flatten and tuck inside one of the card boxes 24 Refuse collection Black bin All rubbish collected in the black bin goes to landfill We encourage all residents to recycle as much as possible before putting anything in the black bin This reduces the impact on the environment and Under the Duty of Care regulations all householders need to ensure that their refuse is passed to authorised carriers only Householders not taking reasonable measures to do so could face fines of up to 5 000 Refu
35. tres per minute The bath has an overflow of 140 litres which is 40 litres less than a conventional bath and your electric shower has a flow rate of below 6 litres per minute There are also simple steps that you can take to reduce your water consumption which will help to save you money and water usage Take a shower rather than a bath Don t run the tap whilst cleaning your teeth Only boil as much water as you need when making drinks Don t leave taps dripping repair any worn washers Only wash full loads in washing machines and or dishwashers Water remaining after boiling eggs can be cooled and used to water plants as this is high in nutrients as is the dirty water taken from a fish tank If you drink tap water and normally run the tap for a while to ensure the water is cold collect this initial supply either in your kettle or to water plants etc alternatively instead of waiting for it to run cold keep a jug of water in the fridge Wash vegetables in a bowl rather than under a running tap 22 4 1 External water use and efficiency There are also savings that can be made for external water use Your home has been provided with a water butt that gives you a supply of up to 200 litres of rainwater which can be used for general gardening purposes or even washing your car Tips for outdoor water use When gardening try to use a watering can a drip irrigation system or a hosepipe with a trigger and bette
36. uids to stand on the worktop or collect around joints and cutouts Wipe away immediately 3 Check the seal around all inset sink tops hob cut outs end caps jointing strips etc thoroughly in order to ensure no moisture penetration Always use a sealing agent on exposed chipboard edges and if an edging becomes loose or is damaged have it replaced immediately 4 Do not cut objects directly on the worktop always use a chopping board for preparing food Cleaning Worktops The major advantage of Premiere Kitchens worktops is that the HPL surface makes cleaning so simple Usually a moist cloth is sufficient but use washing up liquid to get rid of any grease Stubborn dirt can be removed with an organic solvent such as methylated spirits or alcohol Brushes with soft nylon bristles may be used for textured surfaces to ensure a more thorough cleaning but abrasive scouring pads creams and even polishes should be avoided 13 2 1 Electrical Smoke alarm Your home has been fitted with an Aico Ei154TL heat alarm and a Aico Ei156TLH optical alarm Both of these alarms run off mains power and in the event of power failure have a rechargeable battery backup which can last up to 6 months without a mains power supply The green indicator shows that mains power is present and every 40 seconds the red light will flash to show that it has self tested Pressing the button will test the alarm and sound the horn while suppressed
37. which is used for its reduced heat loss properties The doors are fitted with automatic closing devices have pad handles with a Key Thumb turn entry and multi point dead bolt locking mechanisms They are fabricated to ensure they meet the highest standards of security and performance and are supplied tested to the requirements of Secured By Design Minimising condensation Although you can not see it there is always moisture in the air This can appear as ccondensation and be seen as steam or mist on your bedroom windows in the morning in the bathroom mirror or from your breath that you can see when you go out on a cold day It mainly appears in cold weather and is found on the coldest surfaces or in places where there is little or no movement of air You will find it in the corners of rooms or near windows or behind furniture It mostly appears on north facing walls which are colder because they don t get the sun The damp caused by condensation can cause mould to grow on walls fabric and furniture which eventually leads to rotting It can also cause paint to blister and wallpaper to peel off Mould gives off tiny seeds called spores these spores float in the air this is how it spreads and can make conditions such as Asthma Modern construction techniques such as insulation to walls draught proofing on doors and sealed window units have made it easier for you to keep your home warm by minimising draughts and stopping he
38. wusicadnndesuensiaatancnwsertuaaabaciacdeesawentesaani Alarm Information 0 0 cccccccccccccsccsssssscsccccssccccecseceeceeceeceecesees Home Information Guide Alternative Formats Recycling and WaSte ccccccccsseseescsecseceesesseeseesseceeseeaesesenes What to do with waste that is not covered by the standard weekly collection Public ViaIS BOE sarc orcrpsiconsiansoneqanrienertinmnennsandemiinnnieniinacmene Details of public transportvei gnre a a dace ean Cycle PAEMS een hn ae ea E e e a sevdeeeabniceasecssads Car parking park amp ride schemes and car h ire ssssssssssnserssseeersrrrrarnsensrrnennesnnne Local Amen IES ann a AA Things T9 DO npr A Responsible Purchasing cccccccccescsssesseessecsecessseeseeeseeeeeens Emergency Location of A amp E and local minor injuries clinics DP OR IT UION ennienni R Location of police fire Station cc cceeccececceecceeeeceesceeceeteeceeceeceeseseeteeseseeeetserseettes Emergency CUCOffS iif siding a e E EET M intenance Repair orini a a aaa aa E a iaaa Links References amp Further Information Appendices 29 31 al 32 46 47 51 Introduction The aim of this home user guide is to help you understand and operate your home efficiently and to make the best use of local facilities Your home has been built to achieve code 3 under the Department for Communities and Local Government
39. y With help from the Energy Saving Trust here are some simple steps that you can take Lat a E e wx i Turn your thermostat down Reducing your room temperature by 1 C could cut your heating bills by up to 10 percent and typically saves around 55 per year If you have a programmer set your heating and hot water to come on only when required rather than all the time Is your water too hot Your cylinder thermostat should be set at 60 C 140 F Close your curtains at dusk to stop heat escaping through the windows and check for draughts around windows and doors Always turn off the lights when you leave a room Don t leave appliances on standby and remember not to leave laptops and mobile phones on charge unnecessarily Only boil as much water as you need but remember to cover the elements if you re using an electric kettle If possible fill up the washing machine tumble dryer or dishwasher one full load uses less energy than two half loads A dripping hot water tap wastes energy and in one week wastes enough hot water to fill half a bath so fix leaking taps and make sure they re fully turned off For further information please visit www energysavingtrust org uk 21 4 0 Water Use Water saving measures and tips Considerations have been made to limit the amount of water used in your dwelling these include All wash hand basin taps have flow regulators which limits the flow to 4 li
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