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1. re ee ae f 7 i or oS l Are 2 E 2 1 l Roll media Scroller Step 6 Pull the media hold lever 1 forward as shown on the image below 1 Media hold lever 52 AP 75740 Rev 1 1 23 01 2007 ua User s Guide ValueJet 1204 Chapter 4 Handling the printer A Notes e If the front edge of the roll media is not straight cut it straight For the cutting method See Cutting media Step 7 Close the front cover 1 1 Front cover Result The operation panel displays the Media setup menu 4 Notes e For changing the media type set the media type as shown in Setting media type 53 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 4 3 Setting media type Introduction When you have loaded the media in the ValueJet you ll have to set the media type The Media setup menu is displayed after the media hold lever is pushed from the backward position to the forward position lever down Media hold lever 4 Notes e The printer starts the media initialization without setting the media type when o The Cancel key of the operation panel is pressed o No key operations are performed on the operation panel for 10 seconds Procedure Step 1 Verify that the printer has been switched ON and the media has been loaded Height of head Do a m Low D Result After the media is loaded th
2. 104 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 5 1 6 Replacing the spitting box absorbent This section explains how to replace the spitting box absorbent 1 Pre transport procedure Replace the spitting box absorbent in the following situations e When the spitting box absorbent becomes deformed e When smears of ink appear on the media e Two months after replacement 2 Type A Notes e For types and details of the spitting box absorbent refer to Supply list in the Operation manual 3 Replacing steps Follow the steps below to replace the spitting box absorbent 1 Ifthe printer is turned ON make sure that e Printing or other operations are not in progress e The operation panel display is Normal 2 Open the front cover F Front cover 3 Remove the spitting box absorbent from each spitting box using tweezers 4 Caution Do not drop waste fluid when replacing the spitting box absorbent If waste fluid comes into contact with the grid roller the surface of the grid roller will be damaged and the media feed function may be affected 105 AP 75740 Rev 1 1 23 01 2007 Vat SOR User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 Install the new spitting box absorbent to each spitting box 5 Close the front cover e Spitting box absorbent replacement is complete 106 AP 75740 Rev 1 1
3. e When handling ink cassettes be careful not to get ink into your eyes or on your skin However if this happens flush immediately with water Otherwise your eyes may become inflamed slightly If you feel discomfort consult a doctor immediately e Do not disassemble ink cassettes Otherwise ink may get into your eyes or on your skin e Do not shake ink cassettes Doing so may cause ink leakage A Notes e When filling ink in the machine use Mutoh original Eco Solvent Ultra inks only This printer has been fine tuned for use of genuine ink cassettes In case of non original ink cassettes are used Printing might become blurred and the end of ink in the cassette might no longer be correctly detected The problems caused by doing so will not be covered by the warranty and repair expenses will have to be paid by the customer Do not shake the ink cassettes strongly to avoid ink leaking out of the cassette Do not disassemble the ink cassette A disassembled ink cassette cannot be used Make sure to use an original cleaning fluid part No RJ8QU 22 CLN Before installing the ink cassette shake it gently Doing so will preserve printing quality When storing the ink cassettes in a cold room be sure to take them out of stock at least 3 hours before using them e Insert or remove the ink cassette not more than 10 times If the ink cassette is inserted or removed 10 times or more it can not be used even if there is some remaining
4. o The Media feed compensation is complete 4 4 6 Replacing roll media Describes the replacement time and replacement method for roll media 1 Replacement time Replace roll media if the roll media runs out e The operation panel displays End of Roll e If the media runs out during printing the plotter stops printing you want to change the media type 2 Replacement steps To replace roll media follow the procedure below Note that the procedure consists of 2 parts Caution e Be careful that your fingers are not caught between the front cover and the plotter if you open or close the front cover 1 Remove the installed roll media Step 1 Verify that e the printer has been switched ON e the printer is in Normal mode and e the printer does NOT print Step 2 Push the media hold lever 1 backward lever up See image below Name Media loading lever 61 AP 75740 Rev 1 1 23 01 2007 Nr User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 3 Lift both ends of the scroller 2 and gently rewind the roll media 1 See image below N Name _ ___ 1 Roll media 2 Step 4 Remove the scroller 1 from the scroller receiver as illustrated below and place it on a horizontal surface T LO a 4 D ae m D n 4 t j f ry Nr Scroller Step 5 Hold the movable flange and tap the scroller as illustrated below to remove the movab
5. Change the IP address by way of the following keys lt 192 168 001 253 gt e key Increase the value 299 259 259 255 e key Decrease the value e Enter key Change the value for the next segment e Cancel key Save the setting and shift to the previous hierarchy gt Setup menu 4 8 21 Subnet Mask menu Sets the subnet mask of the printer A Notes e Be sure to set the subnet mask after consulting your network administrator Setting Value Subnet Mask 000 000 000 000 Change the subnet mask by way of the following keys lt 255 255 255 000 gt e key Increase the value 255 255 255 255 key Decrease the value Enter key Change the value for the next segment e Cancel key Save the value and shift to the previous hierarchy gt Setup menu 89 AP 75740 Rev 1 1 23 01 2007 Wert IDE E User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 22 Gateway menu Set the Gateway 4S Notes amp e Be sure to set the gateway after consulting your network administrator Setup Item Setting Value Description Gateway 000 000 000 000 Change the gateway by way of the following keys lt 192 168 001 254 gt e key Increase the value 299 259 259 255 key Decrease the value Enter key Change the value for the next segment e Cancel key Save the setting and shift to the previous hierarchy gt Setup menu 90 AP 75740 Rev 1 1 23 01 2007 U
6. INSTALLED VALUEJET 2 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 4 POWER CABLE CONNECTION 3 4 1 Important notes and cautions Important Make sure that the power cable supplied with the printer is used Use of a different cable may result in an electric shock or fire Do not use a damaged power cable Doing so may result in an electric shock or fire The printer s disconnect device is the plug on the power cable 4 Important amp e Do not attempt to plug in electrical plugs with wet hands Doing so may result in an electric shock e Be sure to use the specified voltage AC 100V 120V 220V 240V Otherwise an electric shock or fire may occur e Use electricity directly from a power outlet AC 100V 120V 220V 240V Do not put many loads on one electrical outlet Otherwise heat may be generated causing fire e Be sure to use an outlet with an earth terminal and to use the terminal correctly Otherwise electric shock or fire may occur e Do not connect earth cables to o Gas pipes Doing so may cause fire or an explosion o Earth terminals for telephone lines or lightning rods Doing so may cause a large flow of voltage if lightning occurs o Water pipes or faucets If there is a plastic part in the pipe the grounding will not work correctly Caution A e Follow the instructions below when handling the power plug Otherwise fire may occur o Wip
7. Pre Heater 3 Print head e Enter key Save the setting and shift to the previous hierarchy e Cancel key Cancel the setting and shift to the previous hierarchy gt User media menu 4 8 1 10 Fixer platen menu Set up the Fixer Platen Heater temperature Set up this menu to warm up the loaded media and improve the printing quality Ink fixation A Notes e Preset temperature to be set for the Fixer Platen varies depending on the media which is used For recommended temperature settings of Fixer Platen refer to the Recommended media list Setting Value Fixer platen Off lt 30 C gt to 50 C Set up the fixer platen temperature Heater 1 Roll media 2 Fixer Platen Heater 3 Print head e Enter key Save the setting and shift to the previous hierarchy e Cancel key Cancel the setting and shift to the previous hierarchy gt User media menu 80 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 1 11 Dryer menu Set up the After Heater temperature Set this menu to dry the print A Notes e Temperature to be set for the after Heater varies depending on the media which is used for recommended temperature settings of the after Heater refer to the Recommended media list Setting Value After Heater Off lt 30 C gt to 50 C Set up the after Heater temperature 1 Roll media 2 Dryer After heater 3 Print head
8. Set the origin and print position Cancel or reset the settings of the origin and print position 3 Printing is blurred Possible cause Remedy Are you using the compatible media Use the compatible media Using thick and thin media Use the compatible media Using standard media Use the compatible media Is the media setup correct Set up the media correctly Printing on the printing surface Confirm the printing surface of the media and set it correctly 4 White or black lines appear on the printing Possible cause Remedy Are you using compatible media Use compatible media Is the scroller set correctly Set the scroller correctly Are the nozzles in good condition Perform head cleaning 5 Printing lines are not straight exoy 3 J 0 Mer 16 1 Remedy Is the ink cassette within the validity period Use a new ink cassette Are you using compatible media Use compatible media Is the printer correctly aligned Perform alignment Performed Media feed compensation Perform media feed compensation 6 Printing lines are duplicated or are patchy Possible cause Remedy Are the head nozzles in good condition Perform head cleaning 114 AP 75740 Rev 1 1 23 01 2007 Wet User s Guide ValueJet 1204 Chapter 6 Troubleshooting 6 2 ERROR MESSAGES 6 2 1 Status messages This section describes the display during the printer operation When the product is operating correctly the operation panel displ
9. Step 2 Verify that the media hold lever is positioned to the front side lever down Step 3 Press the gt key on the operation panel to select the cleaning mode Step 4 Result The operation panel displays Cleaning 99 AP 75740 Rev 1 1 23 01 2007 Wert IDE E User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 5 Start the head cleaning A Notes amp e Pressing the Cleaning key again after the first head cleaning is done performs a strong cleaning e f you fail to remove blurs or incompleteness of printing in one head cleaning you should perform the strong cleaning e f you fail to remove blurs or incompleteness of printing with several head cleaning refer to Troubleshooting and perform the adequate process 4 Notes e If when you are cleaning the ink level reaches its end an ink end indication will be displayed to warn i you E 100 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 5 1 4 Cleaning the wiper This sub section describes the cleaning steps of the wiper 1 Cleaning time Once a week or when blurs or incompleteness in printing remain after head cleaning 2 Cleaning steps Follow the steps below to clean the wiper 4 Notes e Use the poly knit wiper when cleaning the wiper Step 1 Ifthe printer is switched ON make sure that e Printing or other operations are not in progress e T
10. The printing area is shown below 4 3 4 1 1 Roll media a 5mm b 5mm c 5mm d 5mm Media feeding direction Printable area 4 3 4 2 2 Sheet media a 5mm b 5mm c 1 7mm d 5mm Media feeding direction Printable area Ls 47 AP 75740 Rev 1 1 23 01 2007 CSUR User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 4 HANDLING AND INSTALLING MEDIA A Notes amp e Refer to General info on usable media for details on media handling e tis recommended to use tested and compatible media for this printer Refer to the following topics for types and details of media o General info on usable media 4 4 1 Installing roll media A Notes e Only use the scroller supplied with this printer e For media with a three inch core three inch core adapters have to be used A Notes amp e tis possible to load the following roll media on the printer s scroller o two inches diameter media core outer diameter less than 150 mm weight 19kg or less o three inches diameter media core outer diameter less than 150 mm weight 19kg or less e For details refer to the following topic Product specifications A Notes amp e Set the roll media on a flat and levelled surface e If the roll media and scroller are placed in a vertical position the scroller might get damaged A Notes e f you use an optional Take Up system please refer to the user guide of the ValueJet 1204 Take Up sys
11. key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy 82 AP 75740 Rev 1 1 23 01 2007 Wert IDE E User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 4 Side Margin menu Set up the right and left margin side margin while printing Setupitem inne 0 25 mT e Enter key Save the setting value and shift to the previous hierarchy Cancel key Cancel the setting value and shift to the previous hierarchy gt Setup menu 4 Notes e When selecting On Media in the Flushing menu the value of the Side Margin is set automatically 4 8 5 Media Initial menu Set en whether the media width and edge are to be detected when initializing the media em The media is not detected G Notes amp e Set the media width that is set in the Media Width menu when setting Off in the Media detection menu gt Media Width Media Width menu Top amp Width Detect the media width and edge while initializing the media fF lt Width gt Detect the media width while initializing the media e Enter key Save the setting value and shift to the previous hierarchy e Cancel key Cancel the setting value and shift to the previous hierarchy gt Setup menu 4 8 6 Media Width Media Width menu If media detection is switched OFF the media width menu allows you to manually enter the media width 1 Media Width menu
12. 1 DONE BY END USER A Notes amp e Do not insert or drop metal or other objects through openings in the printer It could lead to an electric shock and fire e When substances or liquids such as water entered the printer do NOT use the printer It could lead to an electric shock and or fire Immediately o Switch OFF the printer o Disconnect the power plug from the electric socket o Contact your local MUTOH dealer Caution e Be sure to switch OFF the printer and to disconnect the power plug when cleaning it e Do not use volatile solvents such as thinner benzene or alcohol These solvents could damage the printer e Be careful that moisture does not enter the printer There is a possibility that electric circuits inside the printer might get short circuited e Do not open covers attached with screws There is the possibility of an electric shock or printer breakdown maintenance Parts needed Outer case Soft cloth Inside the printer soft brush soft cloth If print become blurred or Head cleaning incomplete Once a week or when blurs or Cleaning the wiper incompleteness in printing remain Poly knit wiper after hed cleaning Replace if Replacing waste fluide tank NearFullWastelnkTank is displayed on the operation panel When the spitting box absorbent Replacing spitting box absorbent ages deora WEN Suen ae of ink appear on the media or two months after replacement Please contact your local Mutoh
13. 11 Check the Bi D Quality pattern printing and select the number corresponding to the lines that are most closely aligned 4 is selected in the following printing sample Alignment Bi D Q 2 3 4 5 6 T 1A 1B 2A aS ee 2B 3B JA e Step 12 Press the key or key to enter the number that you selected Step 13 Press the Enter key on the operation panel Step 14 The set value for Bi D Quality is registered Register a set value for Bi D Normal two way printing normal mode as in step 8 Alignment ends 73 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 7 MENU SETUP ON THE OPERATION PANEL 4 7 1 Menu setup procedure To configure various setup menus follow the 6 steps below Step 1 Verify that the printer is in Normal mode Step 2 Press the Menu key on the operation panel Result o The printer is in Menu mode o The following message is shown Menu 1 Setup gt Step 3 Press the key or key on the operation panel to select a setup item and press the Enter key to confirm your choice Data Result o The settings will be confirmed OR o when a setup item has a submenu the submenu will be displayed Notes amp e When a setup item has a submenu gt is displayed at the right end of the LCD monitor of the operation panel e For details of each setup
14. 2 Switching the power OFF 31 3 6 INSTALLING INK CASSETTES FOR THE FIRST TIME 32 3 6 1 Replacing ink cassettes 35 3 7 CONNECTING THE PRINTER TO THE PC 38 3 7 1 System requirements 38 3 7 2 Selecting cables 38 3 7 3 Connecting network interface cable 38 3 8 TRANSFER AND TRANSPORTATION 40 3 8 1 Transferring the printer 40 3 8 2 Transporting the printer 42 25 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 1 INTRODUCTION This section explains how to fully install the assembled printer For further information on how to assemble your ValueJet printer please refer to the Installation Guide 3 2 INSTALLATION SPACE Install on a level floor which meets the following conditions It has enough strength to support the weight of the printer and the stand A Notes amp e For the weight of the printer and the stand refer to the Operation Manual A 500 mm E 1440 mm B 1000 mm F 3000 mm C 1000 mm G 2660 mm D 1000 mm 26 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 3 INSTALLATION PROCEDURE Installation procedure when using the network connection Starting point ASSEMBLED VALUEJET l step acion Retre a Connect the power cable Power Cable Connection a2 Install the ink cassettes Installing ink cassettes for the first time Connect the printer to the PC Connecting network interface cable t Result FULLY
15. 4 Notes amp e The Print start menu is displayed only when the printer is warming up e When you change the settings during operation be sure to select Backup to save the changed value If the printer returns to normal status without Backup being selected the changed value is not saved 94 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 5 PERIODICAL MAINTENANCE Sl DONE BYENDUSER ee ee er ee eee eee eee eee eee ae 96 5 1 1 Cleaning the outer CASE ccc ccccseccsecnsecceececsuecsuecsuenseceeessessuessuetseetsesstessnssaues 97 5 1 2 Cleaning inside the printef ccccccscccsccceecceecseecsuecsuecseccesseessuessuesseessesstessnessees 97 Oe Ce a EE EE EE E ee E E A ne A E eee ee eee 99 914 Cleaning TWIG WIDGEE scere anaE E EEE EERE 101 5 1 5 Replacing waste fluid bOX cccccccceccseecseecsecceccecseeseessuensecssesseesseessuesseceesens 103 5 1 6 Replacing the spitting box absorbent cccccccccsececceecseeceecsesseecessecseessesseeees 105 9 2 DONE BY AUTHORIZED MUTOH TECHNICIAN 0cceceeeeeeeeeeeeeeeeeeeeaeeeeaeeeeaeeeeaeeesaeeeeas 107 5 2 1 Periodical replacement Of Palts cccccccccccsecceccsecceecsecseceeeceseeectesseeeeestessnenes 107 5 2 2 Periodical Inspection Part LISt cccccccccccccecsecseccecseeseeceeceececseecsecsectensententenses 107 95 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 5
16. A Notes e Setting a larger value than the media width set in the Media Width menu may cause ink to be fired onto the printer Setting Value etp ltem Width a mm to lt 1 000 mm gt to Set the media width 1 a mm e Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 83 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 2 MediaWidth menu Setup Item Setting Value Description MediaWidth i Display the media width that is detected while initializing 1x key Shift to the previous hierarchy amp Setup menu 4 8 7 Origin menu Set this menu when reprinting on the margin when the printing data position is changed to the position of the already printed media e X media feeding distance Change the print head position and media feeding distance 00000 mm to 9 999 mm with the following keys e Y print head transferring e gt key Decrease the print head transferring distance distance 00000 mm to lt key Increase the print head transferring distance 99999 mm e key Increase the media feeding distance e key Decrease the media feeding distance x 1 Starting position 2 Media feeding direction Enter key Display Moving Origin Pos and move the print head to the starting positi
17. Does the Data light on the operation panel light up If the Data light does not light up contact the after sending graphics data from the computer computer manufacturer 111 AP 75740 Rev 1 1 23 01 2007 6 1 3 Media related troubleshooting User s Guide ValueJet 1204 Chapter 6 Troubleshooting 1 The media deviates or is torn during initialization 4 Notes e lf the media is jammed or torn remove it according to 6 3 The media is jammed Possible cause Are you using the compatible media Is the loading position of the media correct Is the scroller set correctly Are there any foreign materials such as paper attached to the pressure rollers Is the printer being used in an environment other than the one specified such as in direct sunlight Are you using folded torn or rolled media Does the media curl or float 2 The media is crumpled during initialization Remedy Use the compatible media Set the media correctly Set the scroller correctly Clean the pressure rollers Only use the printer in an environment that is specified for use Replace the media Use compatible media If non compatible media is used set the following items in the MediaSet Menu Media Stiffness 4 Notes e If the media is jammed or torn remove it according to 6 3 The media is jammed Possible cause Remedy Are you using compatible media Is the loading position of the media correct Is the media
18. Eco Solvent Ultra inks for indoor and outdoor applications This printer uses 220 ml of eco solvent ink cassettes with a dedicated IC chip The ink level inside of the ink cassettes is monitored by the printer for maximum productivity 4 Multi heater Heaters are installed at three locations pre heater fixer platen dryer allowing the eco solvent ultra ink to optimally fix on the media and dry quickly 5 Effective use of media A JOG feature is provided to allow setting of the print starting position as required Printing can be performed on media that has already been printed on This allows effective use of left margins 18 AP 75740 Rev 1 1 23 01 2007 YTE User s Guide ValueJet 1204 Chapter 2 Product Overview 2 2 NAME OF THE PARTS AND FUNCTIONS In this section the names and functions of each part are explained 2 2 1 Front section a Media hold lever To fix and release media 2 Operation panel To set the operation conditions and various function settings 3 Frontcover To protect the user from coming in contact with the driving mechanism during operation 4 Waste fluidtank To collect the printer s waste ink SS O 5 Stand To install the printer on a levelled floor S 6 Bookholder To store printer documentation O incorporated heater to dry the ink on the media 8 Media cut groove To guide a knife straightly when cutting off the media O 9 Pressurizingleve
19. O A Notes amp e For details on how to work with the operation panel refer to the following topics o When working in the Menu mode Refer to Menu setup on the operation panel o When working in the Normal mode Refer to Operating from the operation panel 22 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 2 Product Overview Status Description S Light ON An error has occurred The error message is displayed on the LCD Light OFF Power OFF Light ON Analyzing received data Printing Dala range Light Receiving data blinks a wae O 14 Fine amp Super Fine a 15 ston Cen 16 Normal E Light OFF Cleaning mode is set to Strong 17 LCD display section _ Operation status of the printer or error message is displayed A Notes e When an error requiring a restart fatal malfunction of the printer operation occurs all lights will blink e Contact your local MUTOH dealer if the malfunction cannot be solved e For more information please refer to Error requiring a restart 23 AP 75740 Rev 1 1 23 01 2007 CSUR User s Guide ValueJet 1204 Chapter 2 Product Overview 2 3 PRINTER MODE This section explains the printer modes of the printer and how to change them 2 3 1 Normal mode The printer is ready to print e The media has been loaded and the media type has been set e Various functions for printing can be performed o
20. User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 3 Press the key on the operation panel Result The operation panel displays Menu 2 Test Print gt Step 4 Press the gt key on the operation panel Result e The operation panel displays Test1 Nozzle Check e The display enters the Test Print menu 65 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 5 Press the key or key on the operation panel to select the item you want to print and press the Enter key Submenus Nozzle Check Mode print Setup print All Set List Palette print Result Printing starts for the selected submenu Notes e Please refer to the following topics for details on each item of the test print list Nozzle Check to Palette print e When Banner 1 or Banner 2 is set in the Print Mode menu PalettePrint is not displayed on the Test Print menu 66 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 5 3 Nozzle check Used to check whether there are any head clogging missing nozzles or misfiring nozzles A Notes e If the nozzle check result indicates that the checked points are blurred or missing clean the head See Head cleaning Perform the nozzle check once again after the head has been cleaned Notes e For th
21. detection of roll media cannot be performed etc O O 0 O e The problems caused by the use of non compatible will not be covered by the warranty and repair expenses will be paid by the customer For details contact your MUTOH local dealer Setting Value ray ete tem __ 1 to 30 Print mode Set up the print mode according to the used print data or print speed e Enter key Shift to the next hierarchy gt Print mode menu PF Adjust Various settings on the Media feed compensation can be set e gt key Shift to the next hierarchy gt Dist Adj menu Pre Heater Set up the Pre Heater temperature Enter key Shift to the next hierarchy gt Pre heater menu Set up the Platen Heater temperature e Enter key Shift to the next hierarchy gt Platen heater menu Set up the After Heater temperature e Enter key Shift to the next hierarchy gt After heater menu StandbyHeating Set up whether the heater is preheated while in standby mode e Enter key Shift to the next hierarchy gt StandbyHeating menu Vacuum Fan Set up the vacuum fan operation e Enter key Shift to the next hierarchy gt Vacuum fan menu e Cancel key Shift to the previous hierarchy gt Media type menu T AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 1 2 Print Mode menu Set up the printing quality print mode according to the used to print data or print speed Setu
22. e Enter key Save the setting and shift to the previous hierarchy e Cancel key Cancel the setting and shift to the previous hierarchy gt User media menu 4 8 1 12 StandbyHeating menu Set up whether each heater is preheated idle heat while in standby mode ___Setupltem__ _Setting Value StandbyHeating ee Idle heat is not performed Idle heat is performed e Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt User media menu 4 8 1 13 Vacuum Fan menu Set up the vacuum fan operation Setupltem_ _ Setting Value Vacuum Fan Set when using soft media Set when regular media is used e Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt User media menu 81 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 2 Effect menu Set up the Effect menu Use this menu to improve the print quality by means of intelligent interweaving print algorithms i _Setupitem Setting Value Description Effect It will improve the printing quality Fine amp Wave Perform printing at a slow speed compared with Wave Set up this menu when you want to improve the printing quality compared with Wave Perform printing at a slow speed compared with Fine amp Wave Set
23. item refer to Setup menu e Settings on the LCD monitor that are blinking can be changed by pressing the key or key 74 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 4 To save the changed setting press the Enter key on the operation panel Result The setting will be saved and the next setup item will be displayed Notes e After having changed the setting press the Cancel key the key or key without pressing the Enter key when the settings do NOT have to be saved Step 5 Press the Menu key or Cancel key on the operation panel to exit the setup menu Result e The previous hierarchical setup menu will be displayed e When the main menu is displayed the screen returns to Normal mode 4 7 2 Panel setup menu overview This sub section explains the Panel setup menu of the printer There are following items in the Panel setup menu _Setupitem Description Performs various setup item of the printer Test Print menu Perform the nozzle check of the print head and setup list Adjust Print menu Print and adjust test patterns for alignment Perform head cleaning Set up the contents of the Setup menu A Notes e For details of each setup item refer to Setup menu e lt gt parts in each list are factory default settings initial values 19 AP 75740 Rev 1 1 23 01 2007 VEER User s Guide ValueJet 1204 Ch
24. labels have to be replaced contact your local MUTOH dealer 1 5 2 Locations and types of warning labels If the printer is not used for a longer period make sure to push the media loading lever backward 15 AP 75740 Rev 1 1 23 01 2007 2 MOST User s Guide ValueJet 1204 Chapter 1 Safety instructions This page is intentionally left blank 16 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 2 Product Overview 2 PRODUCT OVERVIEW 2 1 FEATURES 18 2 2 NAME OF THE PARTS AND FUNCTIONS 19 2 2 1 Front section 19 2 2 2 Rear section 20 2 2 3 Operation panel 21 2 3 PRINTER MODE 24 2 3 1 Normal mode 24 2 3 2 Menu mode 24 2 3 3 Changing the printer mode 24 17 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 2 Product Overview This chapter explains the features of the printer and the names and functions of each part 2 1 FEATURES In this section the main features of the printer are explained 1 High speed output The ValueJet 1204 printer incorporates a new type high speed drop on demand piezo inkjet head It offers printing widths up to 1219 mm at one pass printing and 1200 mm at two pass printing for VJ 1204 2 Wide variety of compatible media The head is adjustable to two height levels and offers compatibility with maximum media thicknesses of 0 3 mm 3 Vibrant colour reproduction ValueJet 1204 utilizes Mutoh s latest generation
25. operation panel For details on the printer mode refer to Printer mode 21 AP 75740 Rev 1 1 23 01 2007 VEER User s Guide ValueJet 1204 Chapter 2 Product Overview 1 Operation keys in the Normal mode No Key Function S 1 Menu Changes to Menu mode Enter Be Cleaning Cleans the printer head when pressed for two seconds or more During printing Printing is terminated and the remaining data is deleted During receiving analysis Data that has been received and analysed already is deleted and the data which is being received of the next print file is ignored Ink dry timer wait Ink dry timer wait is cancelled and the media is ejected Cancel Nozzle Check Press and hold this key for two seconds or more to print a nozzle check sets Cleaning Mode The indication lights of Cleaning mode light up in green i A Setting value o O 8 Power Switches the printer ON OFF 2 Operation keys in the Menu mode No Key Function S 14 Men sd Shifts from Menu mode to Normal mode Enter Selects a specific menu or submenu The value is entered and saved E Cleaning Returns to the previous level in the menus structure Changes in the setup Cancel value will not be saved Shifts from the Menu mode to Normal mode 4 Back Goes to the previous menu SS 5 Next Goes to the nextmenu S Backward feed J o 8 Power Switches the printer ON OFF S
26. reseller for ordering parts 96 AP 75740 Rev 1 1 23 01 2007 ATAJE User s Guide ValueJet 1204 Chapter 4 Handling the printer 5 1 1 Cleaning the outer case Instruction Wipe off the dust and possible dirt from the outer case by using a soft cloth 5 1 2 Cleaning inside the printer To clean inside the printer follow the 4 steps below Step 1 Open the front cover 1 No Name Step 2 Remove paper powder and dust from the pressure rollers 1 using a soft brush pNo Name Notes e Do not blow paper powder and dust from the pressure rollers 1 remove media while cleaning 97 AP 75740 Rev 1 1 23 01 2007 Vat SOR User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 3 Wipe off paper powder and ink from the platen 1 using a dust free and soft cloth slightly damped with water cE D _ Fi Platen Media Guide Step 4 Wipe off the dirt of the grid roller s unpainted silver colour area with damp and a tightly squeezed soft cloth o 1 Grid roller CE 98 AP 75740 Rev 1 1 23 01 2007 ATAJE User s Guide ValueJet 1204 Chapter 4 Handling the printer 5 1 3 Head cleaning When to perform If the prints become blurred or are incomplete How to perform To perform a head cleaning follow the steps below Notes e Remove media while cleaning Step 1 Verify that the operation panel is in Normal mode
27. the Overwrite Cnt per line Setting Value ppur tem Cnt lt once gt to aa times Set the overwrite count e Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 85 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 11 Overwrite Wait menu Set up the waiting time while overwrite printing A Notes e Media may not be warmed enough by the heater causing less printing quality In this case set the Overwrite Wait time and warm up the media Setup Item Setting Value Description Overwrite Wait lt 0s gt to 0 1s to 5 0s Set the Overwrite Wait time e Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 4 8 12 Slant Check menu Set up the slanting detection while loading the media _Setupltem Setting Value Slant Check Slant Check is not performed Slant Check is performed Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 4 8 13 Auto Cleaning menu Set the auto cleaning interval of the printer Prevents the print head from clogging _Setupitem Setting Value Description Auto Cleaning When selected time is reached the auto
28. 01 2007 User s Guide ValueJet 1204 This page is intentionally left blank 8 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 1 Safety instructions 1 SAFETY INSTRUCTIONS 1 1 INTRODUCTION 1 2 WARNINGS CAUTIONS AND NOTES 1 3 IMPORTANT SAFETY INSTRUCTIONS 1 4 WARNING LABELS 1 4 1 Handling the operation procedure labels 1 4 2 Locations and types of warning labels 1 5 OPERATION PROCEDURE LABELS 1 5 1 Handling the operation procedure labels 1 5 2 Locations and types of warning labels 10 10 10 13 13 13 15 15 15 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 1 Safety instructions 1 1 INTRODUCTION This chapter explains about the printer installation warning terms which the operator needs to know caution items and warning labels stuck on the printer main unit p AN Caution e When performing installation and operation of the printer be sure to follow the directions and warnings mentioned in this document 1 2 WARNINGS CAUTIONS AND NOTES The contents of alarm displays included in this User s Guide and warning labels stuck on the main body of the printer are classified into three categories according to degree of danger Understand the meaning of the following warning terms and follow the contents instructions in this guide A important A If ignored it would lead to dangerous situations where death or serious injury may be ca
29. 2 is set in the Print Mode menu PalettePrint is not displayed on the Test Print menu e For the printing procedure refer to Performing a test print COLOR INKJET PAINTER Eik MWy ee zn Obb 66066666666 _ 599999992959999 q 7 f a ee ik E vvo _Seeesessessesssssss m B E l l Eee a mwm ia oe Bae Bee Bee Bee Boe Bee BS sae Ba HBa z ase Mee Wull se 69 AP 75740 Rev 1 1 23 01 2007 AE User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 6 ADJUST PRINT Used to align the print head Notes amp e This printer has been adjusted for optimum print quality before shipment at the Mutoh factory e Align the print head when the print quality decreases after the installation environment or the media has been changed Align the print head as described in the following procedure Step 1 Switch on the printer Step 2 Load more than A3 size print media Step 3 Confirm that the printer functions normally Step 4 Press the Menu key on the operation panel Result e The operation panel displays Menu 1 Setup gt e Shift to the Setup menu display Step 5 Press the key on the operation panel twice The operation panel displays Menu 3 Adjust Print gt 70 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 vai Pdci Chapter 4 Handling the printer Step 6 Press the gt key on the operation panel The o
30. 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 5 2 DONE BY AUTHORIZED MUTOH TECHNICIAN This section describes the periodical part replacements and the periodical inspections required for this printer These periodical services ensure the stable printing quality of the printer 5 2 1 Periodical replacement of parts Perform periodical replacements according to the table below These replacements should be executed by an authorized Mutoh technician These replacements are necessary to ensure the best printing quality output Maintenance station 5 2 2 Periodical Inspection Part List Perform periodical inspections according to the table Periodical Inspection Part List and perform cleaning and part replacement as necessary pedi glee S Once year Foca Sub platen front surface e Damages e Media dust accumulation Once year e Foreign objects e Damages Rail on the CR guide frame e Foreign objects P_REAR sensor front surface Once year 2 Meda a e Foreign object Timing fence CR encoder detection slit plate 107 AP 75740 Rev 1 1 23 01 2007 2 OAT User s Guide ValueJet 1204 Chapter 4 Handling the printer This page is intentionally left blank 108 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 6 Troubleshooting 6 TROUBLESHOOTING 6 1 MALFUNCTION AND FAILURE OF THE PRODUCT 0cceceeeeeeeeeeeeeeeeeeeaeeeeaeeeeaeeeeaeeeeas 110
31. 6 1 1 Problem at installation and introduction 1 cccccceeeeeceeceecseeceeseuessuesaeesaess 110 6 1 2 Cannot generate Graphics cccccccccccccseccseccsecceecseeesuessueesucssecssecseesseesseeseess 111 6 1 3 Media related trouDleShOOtin 1cccccccccsecsecceecseccuecsessucceesseeseessessucseessesseenes 112 6 1 4 Printing related troubleshooting cccccccecsecceecsecseccsecsecceessecseeseessucseesesseeses 114 62 EPROR ME Cc en eee ee eee ee rete ee er ee re 115 621 me S 2 0 BS 48 ohohcy 2 6 ck eiere ne ane no pera een enero oer ener rere 115 6 2 2 Error message display and LEMEAIOS cccccccsecseccnecsecceececseccsessecseessesseeees 116 6 2 3 Data error display and FOMECIOCS cccccccccccseecceccueneeccucssecauccusseeccussesseuesesses 117 6 2 4 Command error display ANC remedies 1ccccccsscceecseecceecsecnseccesccusssusssuesseess 117 Oo 0 ar GU O ec koh N a ree ee ee eee E 118 Oo PAE MEDIA TSW ANIMED senmenn En E A E 119 109 AP 75740 Rev 1 1 23 01 2007 VEER User s Guide ValueJet 1204 Chapter 6 Troubleshooting If the error is not included in any items of this section then refer to Error messages and contact your local MUTOH dealer 4 Notes amp e When you have to receive product service within the warranty period verify you have a warranty certificate If the warranty certificate is not presented the parts and service will not be included in the warranty
32. Jet 1204 Chapter 3 Installing the Unit Step 3 Secure the network interface cable 1 with the cable clip 2 See image below No Name 1 Network interface cable 2 Cable clip Step 4 Plug the other end of the network interface cable into your PC A Notes e Refer to the Operation Guide of your PC for information on connection possibilities e For network settings on the side of the printer refer to Panel setup menu overview e The USB connection is reserved for service technicians only 39 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 8 TRANSFER AND TRANSPORTATION This section describes the transfer and transportation of the printer 3 8 1 Transferring the printer Caution e Transfer the printer maintaining the horizontal position e Do not make the main body of the printer slanting or place it in a vertical position nor keep the printer upside down There is a possibility that the ink inside the printer may leak Moreover normal operation after shifting to these positions cannot be guaranteed When using the dedicated stand transfer the printer following the procedure below 1 Pre transfer steps Step 1 Verify that the printer has been switched OFF Step 2 Verify that the butterfly bolts attaching the stand with the printer are not loosened Step 3 Verify that the printer head is in the rightmost position Step 4 Attach the protectiv
33. ND INSTALLING MEDIA 0cccceccecceccecccccccccceccccecuecuecueacecceneenecneanesneaneass 48 4 5 TEST PRINT ccccccecceccccccccacccceccaccaceccestecuescuaeaeacencectesutsueaseneaceacentesttsntsneseeaeaceeaseaes 64 4 6 ADJUST PRINT weisscicevattctcitictconbsicevieestanctactinastacssessiansdeeviaasdcevbes stvacieexasactaceisesiansectewse 70 4 7 MENU SETUP ON THE OPERATION PANE L ccceccecceccecccceccecccccacecceaccacenceceenecneaneaneaneass 14 4 8 SETUP MENU c ccccccccecccccccccccccccceccccececceceuecceaeaceeeueaeeneaeeaesueaeeneseeaesueaesntaeeneentass 76 4 9 OPERATING FROM THE OPERATION PANEL ccescccesecceseeceeeeceueeceeeceueesueesseeensueensnees 91 5 PERIODICAL MAINTENANCE c ccccccceccecsccaceccecccceccacecesceneeceaceneaaeaesaeaneeeanenesaeas 95 5 1 DONE BY END USER ccccceccecceccecceccceccececcecuecueccenceaeeneeneeneauecueaueaueaeeueeecnecntsueaneanes 96 5 2 DONE BY AUTHORIZED MUTOH TECHNICIAN c ccccececceccecceccccccccccecceecuecneenecneaueaneas 107 60 TROUBLESHOOTING accents scare sedarie ta petarntesecocen a RRDA 109 6 1 MALFUNCTION AND FAILURE OF THE PRODUCT cccceccececcecccccecccceccecccaeenecneaneaueaneas 110 6 2 ERROR MESSAGES cccccecceccecceccccccccucccecuecueauencencenceeenecnecnesueateaueneeneenecneanesneaueaneas 115 6 3 THE MEDIA IS JAMMED cccccceccecceccccecccccccccceccenceccencececueaueauecueneeneenecneeneanesneaneaneas 119 7 AP 75740 Rev 1 1 23
34. T 45 AP 75740 Rev 1 1 23 01 2007 CSUR User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 3 USING MEDIA This section describes details on available media for the printer 4 3 1 Media type The type and quality of the media affect the results of drawing enormously Refer to the description below and use the appropriate media for your purpose The following are the recommended media for the printer Select the appropriate media for your purpose A Notes e For more information about the recommended media contact your local MUTOH dealer e Problems that occur due to use of media other than those recommended are not guaranteed A Notes e When using recommended media the setting values for the printing quality is set for each media type e When printing on media other than those specified information regarding proper settings for the media type and settings for the product should be found on the instructions for the media If not contact the supplier of the media 4 3 2 Cautions on handling media When you handle media please pay attention to the following A Notes e Use recommended media in an appropriate environment Following are the appropriate temperature and humidity ranges for printing Humidity Recommended working environment 40 to 70 Rate of change Within 2 C per hour Within 5 per hour e Do not use creased damaged torn curled or wrapped media e The size of the recom
35. UNIT c cccccccecceccecscceceececencsccaceceaceneeaeaeeeeaseneaaeaeeaeanseeasenesneass 25 3 1 INTRODUCTION ccccccccceccecccccaccaccaceccececuecuecueauenceneenecnecneaneaueaeeaeeeenesnesuesueaneaeeneeaees 26 3 2 INSTALLATION SPACE ccccccceccecccccceccccecuecceccecuenceaceneenecnecnecuecueaueaseneececnesntsnesntaneanes 26 3 3 INSTALLATION PROCEDURE cccceccecccceccccccceccecceccenceeenecnecuecueauecueaseneeceenesecntaneaneanes 21 3 4 POWER CABLE CONNECTION cccceccccccceccccecceccecceccecceecnecnecnecuecueaueaueneeceeneeneanesneaneases 28 3 5 SWITCHING THE POWER ON OFF cececcececceccaceccaceccacccecceaceneceeaeacecesneacsneaeectsneaeeneas 30 3 6 INSTALLING INK CASSETTES FOR THE FIRST TIME cccceccececcecceccccccccacccececcecnecnecueaueaees 32 3 7 CONNECTING THE PRINTER TO THE PC ccccceccececceccccecccceccccececceaccceacsneacectsueaneneas 38 3 8 TRANSFER AND TRANSPORTATION ccccccccceccecccccccccccacecceneccecuecuecueaeeaeeneeneeneanesueaneases 40 4 HANDLING THE PRINTER aaanannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn ennnen 43 4 1 INTRODUCTION cccceccecceccccccceccccccceccencecceceeacenecuecuecnecuecueaeeneenecnecnecnesntanenueaeeueeneeas 45 4 2 MAKING THE PRINTER READY TO PRINT cccecceccecceccccccccecceccecuecceaccaceneeueeneenecnesneaneass 45 4 3 USING MEDIA rcs csc eer eset sete reset wei ae ae ena et ae sae de nee ances deenaene 46 4 4 HANDLING A
36. User s Guide ValueJet VJ 1204 Eco Solvent Ultra Printer FOR EUROPE ONLY This page is intentionally left blank User s Guide ValueJet 1204 COPYRIGHT NOTICE COPYRIGHT 2007 Mutoh Europe N V All rights reserved This document may not be reproduced by any means in whole or in part without written permission of the copyright owner This document is furnished to support the Mutoh ValueJet 1204 printer In consideration of the furnishing of the information contained in this document the party to whom it is given assumes its custody and control and agrees to the following The information herein contained is given in confidence and any part thereof shall not be copied or reproduced without written consent of Mutoh Europe N V This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so This guide is intended for the European African and Middle East EMEA region markets only January 2007 Published Mutoh Europe N V Archimedesstraat 13 B 6400 Oostende BELGIUM www mutoh eu www mutoh be IMPORTANT NOTICE For users in Europe This is a Class A product approved for industrial environments In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures Change the direction of the r
37. al position or do not keep the printer upside down There is a possibility that ink inside the printer may leak Moreover normal operation after shifting to these positions cannot be guaranteed Opening and moving the printer to the installation place should be done by e VJ 1204 2 or more persons While taking out the printer from the container box make sure to remove the vinyl sheet and hold the handles on the printer side If the printer is lifted with the vinyl sheet attached there is a possibility that it might fall and might be damaged Installation of the stand to the printer should be done by e VJ 1204 2 or more persons While installing the stand be sure to switch OFF the printer power and to pull out the power plug It could lead to an electric shock If the printer is not used for a longer period make sure to pull out the power plug from the power socket for safety reasons Make sure to connect an earth wire to the earth connection which meets the following standards e Earth terminal of power socket e Earth wire with copper plate which is buried at a depth of 650 mm or more Set the roll media on an even surface such as a desk etc If the roll media is set in such a way that the scroller is standing vertically there is a possibility that the scroller might get damaged Keep the working area well ventilated When printing is finished the media guide is at high temperature Wait until the media guide cools off Pay attenti
38. and will be charged for If you have signed a maintenance service contract then present the contract to the service technician 6 1 MALFUNCTION AND FAILURE OF THE PRODUCT This section describes malfunctions and failures of the product without displaying errors and possible causes and countermeasures 6 1 1 Problem at installation and introduction 1 Cannot perform ink initial filling ekeoy 4 J 0 Mer 0 1 1 Remedy The front cover is open or media hold lever is up Close the front cover or lower the media hold lever Are all four ink cassettes fully inserted Fully insert all four ink cassettes Is the waste fluid tank fully inserted Fully insert the waste fluid tank 2 Ink does not come out after initial filling Possible cause Remedy The ink cassette is cool and frozen Leave the cassette at room temperature for at least 3 Head clogging hours and perform a head cleaning several times Bae DOME nes octeyn NCEA CAP nN Uh Switch the power on again and continue initial filling Normal printing cannot be performed after initial Perform cleaning several times and check it each filling time 110 AP 75740 Rev 1 1 23 01 2007 Welw User s Guide ValueJet 1204 Chapter 6 Troubleshooting 6 1 2 Cannot generate graphics 1 Do not actuate at all after power activation Possible cause Remedy Is the power cable connected to the plug Connect the power cable Is the AC power supply set for the specified
39. apter 4 Handling the printer 4 8 SETUP MENU The complete menu structure and its function Enter key Shift to the next hierarchy Effect Set up the Effect menu Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Media Initial Set up whether the media width and edge are detected when initializing the media Enter key Shift to the next hierarchy Set up the media width from the loading mark to the left end if media detection is not performed when initializing the media Display the detected media width if media detection is performed when initializing the media Enter key Shift to the next hierarchy Set the beginning of printing origin of the printing data Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Overwrite Cnt Set up the Overwrite Cnt per line Enter key Shift to the next hierarchy Set up the waiting time while overwrite printing Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Ink Status Display information ink status of ink cassette that was installed into the ink Media Width MediaWidth Origin Overwrite Wait cassette slot Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Enter key Shift to the next hierarc
40. ause Remedy Check the communication requirements between the printer and your PC 4 Notes e in the error message is the code no that indicates what type of error occurred 6 2 4 Command error display and remedies This section describes the details of the display when a command error occurs and its remedy A command error is displayed if a certain failure occurs during analysis of the command data sent from your PC to the printer lf a command error occurs the following error message appears on the operation panel of the printer and operation stops When the cause of the error is solved the printer starts operating I Error An error occurred when receiving data Message Cause Remedy MH Error An invalid command has been sent Check that the settings on your PC and the printer from the computer are the same 4 Notes e in the error message is the code no that indicates what type of error has occurred e The command code representing the error occurred is indicated in e For the settings on your PC side refer to the Operating Guide attached with your PC 117 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 6 Troubleshooting 6 2 5 Error requiring a restart This section describes the details of the display when an error requiring a restart occurs and its remedy An error requiring a restart is displayed if a fatal operational failure such as the following occurs e Whe
41. ays each operation status as below Ready to Print Idling Media is set Paper End Idling Media is not set Receiving port Receiving data displays a port no Converting port Analyzing data displays a port no Under printing Printing Warming Up Warming up the heater Cleaning Cleaning the head Please wait a while Ink Refill Filling the ink Please wait a while Washing Cleaning the print head in the head cleaning process Please wait a while Moving Origin Pos The print head is moving to the original printing position on the Origin setup menu Please wait a while Confirm Position E The print head is moving to the original printing position on the Origin setup menu Press the Enter key Remove Cassettes Cleaning the head Insert the cleaning cassette Initialling Initializing the setting on the Initialization menu Please wait a while Press 2sec The Cleaning key or the Nozzle Check key is pressed for less than 2 seconds Press the key for more than 2 seconds again Insert CleaningCart Filling the cleaning fluid Insert the cleaning cassette Insert InkCassettes Filling the ink Insert an ink cassette Transport Mode Preparing for transportation Please wait a while Initializing the media Media Type OK Please wait a while represents the setup media type Paper Initial Cover Open The front cover is open Lever Up The media hold lever is positioned backward Set the me
42. cleaning is performed 18hours hours ghous 24hours e Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 86 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 14 Ink Status menu Display information ink status of ink cassette that installed into the ink cassette slot A Notes e When displaying the Ink Status menu use the genuine ink cassette When using ink cassette other than the genuine ones the ink status will not be displayed correctly Setup Item Setting Value Description KCMY 0 100 Unit Residual ink quantity of K C M and Y colour is displayed e Cancel key Shift to the previous hierarchy gt Setup menu 4 8 15 Roll Length menu Set up the roll media length Setting Value Roll media lt Off gt Roll Length is not used e Enter key Save the setting and shift to the previous hierarchy Roll Set up the roll media length The Roll Length setting can be set for Roll1 to Roll3 Roll2 e Enter key Save the setting and shift to the next hierarchy Roll3 gt Roll length menu e Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu Set up the roll media length Setting Value 1m to lt 30m gt to 99m Set the roll media length A Notes amp When replacing the roll media ad
43. de Normal Number Select Menu Setup 18 Auto Cleaning 4h 17 ink Status k 54 C 57 M 33 Y 39 Rolli Length 41m B l RoliKind Q Head Wash DI CR Maintenance 1 2 1 1 2 21 initialization 22 Life Times Head Ett xF Pump Etk F CR Motor Exteel PF Motor Exwaere kb 1standby Heat ory 23 IP Address 172 016 233 149 7 Vacuum Fan On 24 Supnet Mask 255 255 000 000 2 effect Wave 25 Gateway 192 168 001 254 3 Flushing origin 4 Sidemargin 3mm 5 Media Initial widtn 6l Mediawidth 1212mm 7 Take up 8 Feed 9 origin 10 Prevent Stick On 11 JHead Fan 12 CR Movement Data 13 Overwrite Cnt lent 14 Overwrite wait 0 0sec t5 Media Slant On lt Media Type List gt Type 1 Type 2 Type 3 Type 4 Type 6 Media Type Type 5 Type 7 Type 8 Type 9 Type10 Print Mode Banner 4 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 PF gt Initial Adjust 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm PF gt Micro 4pass 20pulse 10pulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PF gt Micro 6pass Opuls
44. dia After receiving print data the printer is waiting for receiving the next data Layout Receiving Displayed when the layout function is enabled 115 AP 75740 Rev 1 1 23 01 2007 Wet User s Guide ValueJet 1204 Chapter 6 Troubleshooting 6 2 2 Error message display and remedies This section describes the details of the display when an error message appears and its remedy Error messages are displayed when certain failures occur during printer operation If an error message appears the printer may display the following error message on the operation panel and stop operation When operation stops and the error is solved the error message is cancelled and the printer restarts operation Message Cause Remedy Failed in identifying the media Stops operation The media was not fed straight Stops operation End Of Roll TE TOS med nae PUNOU Reload a new roll media Stops operation Ink is running out Continues operation Ink has run out Stops operation Cassette is not inserted Stops operation The ink is not initially charged Stops operation A genuine ink cassette is not inserted Stops operation Waste fluid tank shortly becomes full Continues operation The waste fluid tank is full Stops operation The operational life of the print head has Life Times Head almost expired Contact MUTOH local dealer Continues operation The operational life of the pump motor has Life Times Pump almos
45. e a When the operation panel displays KCMY InkNearEnd e This message will be displayed when the ink level in an ink cassette gets low e Prepare the ink cassette for replacement b When the operation panel displays KCMY Ink End e This message will be displayed when the ink in an ink cassette ran out gt Immediately replace the ink cassette with a new ink one 4 Notes e The display will indicate which ink colour has become low or ran out o K Black o C Cyan o M Magenta o Y Yellow e Only remove and insert ink cassettes at the time of replacement Not doing so may result in incorrect printing behaviour due to failures such as nozzle loss or air which might come in the ink tubes e If Ink End appears it is not possible to print until the new ink cassette has been inserted e If there is no new ink cassette for replacement then leave the empty ink cassette into the printer Leaving the printer without ink cassettes inside the ink cassette slots may result in head clogging 2 Cassette Types Our genuine ink cassettes that can be used for the ValueJet 1204 printer are as follows Model No Ink cassette K Black 220ml RJ80U 22 BK Ink cassette C Cyan 220ml RJ80U 22 CY Ink cassette M Magenta 220ml RJ80U 22 MA Ink cassette Y Yellow 220ml RJ80U 22 YE A Notes amp e Only use Mutoh original ink This plotter has been developed for use of genuine ink cassettes In case of using non genuine ink cassett
46. e Micro Adjustment Change e Enter key Shift to the next hierarchy 5 Micro Ag Change menu OOO D EESE 78 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 1 4 1 Init Adj Print menu Perform the initial adjust print Feed Length 100 mm to lt 250 mm gt to 500 mm Change the length feed length of the media feed direction for the initial adjust print e Enter key The setting value is determined Printing is displayed on the operation panel and the initial adjust print is started After printing the printer enters in the normal status Cancel key Cancel the setting value and shift to the previous hierarchy gt Dist Adj menu 4 8 1 5 2 Init Adj Change menu Set up Initial Adjust Change Setting Value Setupitem 200 0 mm to lt 250 0 mm gt to 300 0 Set up Initial Adjust Change mm Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Dist Adj menu 4 8 1 6 3 Confirm Print menu Perform the Confirm Print Setting Value Feed Length 100 mm to lt 250 mm gt to 500 mm Change the length feed length of the media feed direction for the Confirm Print e Enter key The setting is determined Printing is displayed on the operation panel and initial adjust print is started After printing the printer enters the normal status Enter key Save the settin
47. e Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PF gt Micro 8pass Bpulse pulse pulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PF gt Micro 16pass 3pulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PreHeater Off 45 C 30 30 30 C 30 C 30 30 C 30 C 30 C PlatenHeater Off 45 C 30 C 30 C 30 30 C 30 C 30 C 30 C 30 C AfterHeater Off 45 C 30 C 30 30 C 30 C 30 30 C 30 C 30 c Standby Heat Off Off Off On On On On On On On Vacuum Fan on On On On On On On On On On Media Type Typell Typel2 Typel3 Typeld Typel5 Typel6 Typel7 Typels Typelg Type20 Print Mode Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 PF gt Initial Adjust 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm PF gt Micro 4pass Opulse Opulse Opulse Qpulse Opulse Opulse Opulse Opulse Doulse Opulse PF gt Micro 6pass Qpulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PF gt Micro amp pass Opulse Opulse Opulse pulse Opulse Opulse Opulse Opulse pulse Opulse PF gt Micro 16pass Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PreHeater 30 30 30 C 30 C 30 C 30 30 C 30 PlatenHeater 30 30 30 C 30 C 30 C 30 C 30 C 30 c Af
48. e away dust and any other residue before inserting the plug o Ensure that the plug is firmly inserted as far as it will go e Ensure that the plug has been disconnected from the power socket when it is not used for a long time e Earth wires must be connected to wires or terminals that fulfil the following conditions o Power sockets with earth terminals o Earth wires with copper at least 650 mm under the ground Caution A e Be careful when handling the power cable o Do not make any modifications to the power cable o Do not place anything heavy on the power cable o Do not bend twist or pull the cable o Do not wire the cable near equipment that generates heat A Notes e When the power of the printer is ON do not pull out the power cable from the power socket Whenever the plug is pulled out from the power socket allow one minute or more before inserting the plug in the power socket again e Contact your local Mutoh technician when the earth connection cannot be established or when the earth connection is not given 28 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 4 2 Connection procedure Step 1 Make sure that the power key is switched OFF Power Error i Height of head Oi amp Drow A Notes e The power is switched ON when the Power key of the operation panel is pressed In that case press the key once again to switch OFF the
49. e below to switch OFF the printer Step 1 Before powering off be sure that e Printing or other operations are stopped or finished e The printer and operation panel is in normal mode Step 2 Press the Power key on the operation panel to switch OFF the printer e The Power indicating light on the operation panel switches off A Notes e lf the operation panel is in the following status the power is ON o The Power key is pressed in o The Power indication light lights up in green o Press the key once again to switch OFF the power Ges B Effect J Hg S Linn oun e Power Off is displayed on the operation panel e All the indication lights on the operation panel and the LCD monitor are switched off e The printer automatically switches the power OFF A Notes amp e lf there is a problem during the Power off sequence the printer will display a message on the operation panel and may stop operating In case operation stops refer to Troubleshooting and deal with the problem e After switching OFF the printer wait for 10 seconds or longer to switch it ON again Step 3 Raise the media hold lever after the powering OFF cycle This in order not to damage the media due to the pressure of the grid rollers 1 Media hold lever 31 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 6 INSTALLING INK CASSETTES FOR THE FIRST TIME Caution
50. e display shifts to the Media setup menu A Notes amp e Refer to the following topics for media loading o Installing roll media o Loading roll media 54 AP 75740 Rev 1 1 23 01 2007 Vette JOR User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 2 Press the Setting value key or Setting value key on the operation panel to select the correct media type Step 3 Press the Enter key on the operation panel to confirm your choice Result e The media type is determined e The operation panel displays Paper Initial and media initialisation starts Step 4 After media initialization the operation panel displays Ready to Print Step 5 When using the roll media wind back the roll media to avoid slackness at the back a a Roll media Scroller 55 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 4 4 Head height adjustment When used Use the head height adjustment feature to prevent the print head from touching the media when printing at high speeds or when using strongly curved media A Notes e fthe head height adjustment lever is raised high print quality will not be guaranteed e Do not open the front cover nor change the head height during printing If the head height is changed the head alignment will be changed and high print quality will not be guaranteed e To perform a head alignment refer to Head heigh
51. e ink cassettes are specified depending on the colours of ink cassettes Match the colour marked by the side of each slot with the colour of the ink cassette Keep the A mark of the ink cassette facing up and insert it into the slot of the printer Insert the ink cassettes in the printer as follows The ink cassettes must be inserted in a specific slot according to the type and colour used Insert the cassettes with the arrow mark A face up and pointing to the rear of the printer Insert the cassettes as far as possible Install all four colours Noo fo Name 33 AP 75740 Rev 1 1 23 01 2007 CSUR User s Guide ValueJet 1204 Chapter 3 Installing the Unit A Notes e The ValueJet ink cassettes have been developed in such a way that miss insertion is not possible For each colour a different design is used i e fins are placed at the outside of each cassette at different locations depending on the ink colour used Result The operation panel displays Ink Refill and the initial ink replenishment starts e The ink replenishment takes about five minutes Initial ink replenishment and pause operation are repeated during initial filling e After the ink replenishment is completed when 100 is displayed the operation panel displays Paper End A Notes e During ink filling o Do NOT switch off the printer Do not pull out the printer power cable Do not open the front cover Do not push the
52. e material metal plate for attaching the head unit 1 and fix it with thumbscrews 2 No Name Protective material metal plate for attaching the head unit Thumbscrew Step 5 Remove the scroller Step 6 Unplug and remove all cables Step 7 Release the lock of the caster wheels and transfer the printer Notes e The casters supplied with the dedicated stand are manufactured for a small transfer on a plain surface When moving the printer outdoors and in places with big step differences then move the stand and printer separately For further details please refer to the Installation guide 40 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 2 Steps after transfer After transfer follow the steps below Step 1 Choose a suitable place for installation and place the printer See Installation guide Step 2 Verify that the butterfly bolts fixing the stand with the printer are not loosened Step 3 Connect all cables Step 4 Perform a nozzle check and verify that there is no clogging in the printer head see Nozzle check Step 5 Perform ahead alignment See Adjust print 41 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 8 2 Transporting the printer When transporting the printer it is necessary to pack the printer as it was shipped using the protective materials and packing mat
53. e printing procedure refer to Performing a test print gt M z 4 5 4 Mode Print Used to confirm the following printing conditions Print mode Pre heater set temperature Fixer Platen heater set temperature Drier heater set temperature Adjustment value 4 Notes e For the printing procedure refer to Performing a test print 2006 01 01 0 00 Q4 720x7200 8Fass Bij Wave Pre 30 Platen 30 G After 30 C PF Ad just 0 67 AP 75740 Rev 1 1 23 01 2007 Vat SOR User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 5 5 Setup print Checks the current settings of the printer Notes amp e Paste the setup print on this page e User media and print mode lists are printed only when ALL Set List is selected e For the printing procedure refer to Performing a test print Setwo Lise Kin format ton gt oO 2006 10 03 09 44 Ser ialNo EY4E000002 tError Model WJ 1204 PROM A O Nonel 2 Nonel 4 Nonel Memory Size 128MB NVRAM Vv 1 00 T None 3 None 5 None Menu Setup gt Number Select Menu Setup 1 MediaType Type 1 Print Mode Banner 4 2 PF Length 1Jinitlal Adj Print 2 Initial Adjust 250 0 250mm 3 confirm Adj Print 4 Micro Adj Print S5 Micro Adjust 20pulse 3 Prekeater Off 4 Platenkeater Off 5 AfterHeater Off Height of head Low Cleaning mo
54. eceiving antenna or feeder This product is subject to the WEEE regulations Environmental information Disposal of your old product Your product is designed and manufactured with high quality materials and components which can be recycled and reused When this crossed out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002 96 EC Please inform yourself about the local separate collection system for electrical and electronic products Please act according to your local rules and do not dispose of your old products with your normal household waste The correct disposal of your old product will help prevent potential negative consequences for the environment and human health 3 AP 75740 Rev 1 1 23 01 2007 Wait STR User s Guide ValueJet 1204 Trademarks mentioned in this guide e MUTOH ValueJet VJ 1204 are registered trademarks or product names of MUTOH EUROPE N V e Windows95 Windows98 Windows NT4 0 Windows2000 Windows XP and MS DOS are registered trademarks or product names of Microsoft Corporation e Other company and product names may be registered trademarks or product names A Notes e The product and the contents of this publication may be changed without prior notification e MUTOH EUROPE N V has made the best efforts to keep this publication free from errors but if you find any uncertainties or misprints please call us or the reseller fro
55. edia feeding cannot be assured Possible cause Remedy Are you using compatible media Use the compatible media Is the media used in a place other than the specified environment Using old media Replace it with new media Using media with fold wrinkle etc Use the media in a dedicated environment Use compatible media If media that is not dedicated is used set the Does the media curl or float following items in the MediaSet Menu Media Stiffness 6 The media veers during printing Are you using compatible media Use compatible media Is the loading position of the media correct Set the media correctly Is the scroller set correctly Set the scroller correctly 113 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 6 Troubleshooting 6 1 4 Printing related troubleshooting 1 Printing is partially stained or incomplete Notes e Proper print quality may not be obtained with non compatible media Possible cause Remedy Does the media include moisture Replace it with new media Using the media with folds and wrinkles l Use compatible media If media that is not compatible is used set the Does the media curl or float following items in the MediaSet Menu Media Stiffness 2 The order of printing is incorrect There are some places that cannot be printed exey 4 J 0 Mer 16 1 Remedy Is the loading position of the media correct Set the media correctly
56. ediately wash off with water It might possibly cause irritation and light inflammation of your eyes In cases of any abnormality consult a physician immediately Do not disassemble the ink cassettes If disassembled there is a possibility that the ink might come into contact with your eyes or skin Be careful to see that your fingers are not caught in between opening and closing the media cover Do not operate the media set lever during printer initialization If the carriage portion and the pressurizing roller portion touch each other there is a possibility that the printer may break down Do not touch the media guide during printing It is hot and may cause burns Do not touch the media feed slot platen or media guide while heaters are operating They are hot and may cause burns Do not use volatile solvents such as thinner benzene or alcohol on the printer These could damage the paint Be careful that moisture does not enter the printer There is a possibility that the electric circuits inside the printer might get short circuited Do not open covers attached with screws under any circumstance This could cause an electric shock or printer breakdown While cleaning with the wiper e Do not touch the wiper and head cap unit Head cleaning may not be executed correctly because of the grease attached e Make sure to wipe the print head with a dry poly knit wiper Do not make the main body of the printer slanting or place it in a vertic
57. er socket AC 100 V 120 V or AC 220 V 240 V Do not use complex multiple plugs on the same socket This could generate heat and might cause fire Be sure to use a dedicated power socket with earth wire for the power supply and connect it to the earth wire If the earth wire is not connected an electric shock or fire may occur The waste fluid from the printer should be considered as industrial waste Proper waste fluid disposal according to industrial waste disposal laws of your local governments are required Consign disposal of waste fluids to specialized processor 11 AP 75740 Rev 1 1 23 01 2007 CSUR User s Guide ValueJet 1204 Chapter 1 Safety instructions Caution SS 999S SSS DSDo OC WOWWVVGOVOHOO OD O OC Pay attention to the following points while handling the power cable e Do not place or keep heavy objects on the power cable e Do not bend twist or pull the power cable by force e Do not route the power cable near heating appliances Pay attention to the following points while handling the power supply plug Any mishandling of the power cable could cause a fire e Make sure that no foreign substances such as dust etc are stuck to the power plug e Make sure that the power plug is firmly inserted to the edge of the power socket While handling the ink cassettes pay attention so that the ink does not get into your eyes or stick to your skin If the ink gets into your eyes or sticks to your skin imm
58. erials to protect the printer from vibration and shocks Notes e When transporting the printer consult your MUTOH product dealer 1 Pre transport procedure Step 1 Switch ON the printer Step 2 Verify that the printer is in Normal mode Step 3 Remove all ink cassettes Step 4 Switch OFF the printer e Result The operation panel displays Transport Mode and the printer starts the ink rejecting operation e The ink rejecting operation takes about 2 minutes Step 5 Verify that the power light faints when the ink rejection operations has been finished Step 6 Remove the scroller Step 7 Remove all cables Step 8 Attach the protective material metal plate for attaching the head unit 1 and fix it with thumbscrews 2 1 Protective material metal plate for attaching the head unit 2 Thumbscrew Step 9 Remove the printer from the stand See Installation guide Step 10 Repack the printer 2 Post transport procedure Step 1 Perform unpacking assembling and placing the printer See Installation guide Step 2 Set the printer in an available condition See Transferring the printer and Steps after transfer 42 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 HANDLING THE PRINTER 4 1 INTRODUCTION 4 2 MAKING THE PRINTER READY TO PRINT 4 3 USING MEDIA 4 3 1 Media type 4 3 2 Cautions on handling media 4 3 3 Precaution on st
59. es notice the following o Printing might become blurred and the end of ink in the cassette might no longer be correctly detected o The problems caused by doing so will not be covered by the warranty and repair expenses will have to be paid by the customer e When the ink cassette is moved from a cold place to a warm place keep the ink cassette unused for three hours or more in the printing environment 35 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 Replacement steps Caution e When handling ink cassettes be careful not to get ink into your eyes or on your skin However if this happens flush immediately with water Otherwise your eyes may become inflamed slightly If you feel discomfort consult a doctor immediately e Do not disassemble ink cassettes Otherwise ink may get into your eyes or on your skin A Notes amp e Do not shake ink cassettes Doing so may cause ink leakage e Do not disassemble the ink cassette A disassembled ink cassette cannot be used e When an ink cassette is moved from a cold place to a warm place keep the ink cassette unused for three hours or more in the printing environment e Do not refill the ink cassettes Doing so may result in incorrect printing e Insert or remove the ink cassette at the time of replacement only Inserting or removing ink cassettes except at the time of replacement may result in incorrect printing To
60. es in the following areas e Gas pipes Doing so may cause fire or an explosion e Earth terminals for telephone lines or lightning rods Doing so may cause a large flow of voltage if lightning occurs e Water pipes or faucets If there is a plastic part in the pipe the grounding will not work correctly Do not store combustible materials on the print platform It could lead to fire when raising the temperature Do not insert or drop metal or objects which are easily combustible through the openings such as fresh air inlet into the printer It could lead to an electric shock and fire When foreign substances or liquids such as water entered the printer do not use the printer It could lead to an electric shock and fire Immediately switch off the power disconnect the power plug from the electric socket and contact your local MUTOH dealer While installing optional items be sure to switch OFF the power of the printer and pull out the power plug It could lead to an electric shock Wire the various codes cable as explained in the User s Guide Wrong wiring could cause fire Be sure to use the power cable supplied with the printer If other power cables are used it could cause an electric shock or fire Make sure to use only the specified power supply AC 100 V 120 V or AC 220 V 240 V If a power supply other than the specified voltage is used it could cause an electric shock and fire Take power for the printer directly from the pow
61. g and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Dist Adj menu 4 8 1 7 4 Micro Adj Print menu Perform the Micro Adjustment Print Setting Value Setup item Micro Adj Print Printing Print the following PF pattern micro adjustment with a focus on the micro adjustment value e Printing interval 1 pulse Cancel key Shift to the previous hierarchy If the printer is terminated during printing it shifts to the previous level gt Setup menu 4 8 1 8 5 Micro Adj Change menu Set up the Micro Adjustment Change Setting Value Setupitem Micro Adj Change 20 pulse to lt 0 pulse gt to 20 pulse Set up the Micro Adjustment Change Enter key Save the setting and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 19 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 1 9 Pre Heater menu Set up the Pre Heater temperature Set up to acclimatize and preheat the media before printing A Notes e The temperature to be set for the Pre Heater varies depending on the media which is used For recommended temperature settings of Pre Heater refer to the Recommended media list Setting Value Description Pre Heater Off lt 30 C gt to 50 C Set up the Pre Heater temperature 1 Roll media 2
62. he display on the operation panel is in the normal state Step 2 Press the Enter key on the operation panel e The printer starts cleaning the wiper e The operation panel displays CR Maintenance End Step 3 Open the front cover pNo Name A Notes e While cleaning the wiper o Do not touch the wiper and head cap unit with your hands Head cleaning may not be performed correctly because of the grease on your hands 101 AP 75740 Rev 1 1 23 01 2007 Yale User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 4 Use the poly knit wiper and remove the ink and dust on the wiper o Wiper front side Wipe horizontally Cleaning wiper Poly knit wiper Head cap unit O Cleaning wiper Poly knit wiper Head cap unit Step 5 Press the Enter key on the operation panel e The print head section returns to the original position e The wiper returns to the original position e The operation panel displays CR Maintenance Start 102 AP 75740 Rev 1 1 23 01 2007 AE User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 6 Press the Cancel key on the operation panel e The printer enters normal status e Cleaning the wiper is complete 5 1 5 Replacing waste fluid tank Describes the replacement time and replacement method for the waste fluid tank 1 Replacement time Replace the waste fluid tank if NearFullWastelnk Tank is displayed on the operation pa
63. he following figures 13 AP 75740 Rev 1 1 23 01 2007 ATE User s Guide ValueJet 1204 Chapter 1 Safety instructions Never touch the T fence In opening closing the front cover pay attention not to have your fingers pinched by the cover When the message Full Waste Ink Tank appears be sure to replace the waste fluid box with a new one Do not instert or remove ink cartridge except for replacement purposes Attach or detach the scroller horizontally Do not attach or detach the scroller with a slope 14 AP 75740 Rev 1 1 23 01 2007 VEE User s Guide ValueJet 1204 Chapter 1 Safety instructions 1 5 OPERATION PROCEDURE LABELS In this section the handling location and types of operation procedure labels are explained Operation procedure labels contain items for which the operator should be particularly careful while operating the printer 1 5 1 Handling the operation procedure labels Be careful about the following points when handling the operation procedure labels A Notes amp e Check whether all operation procedure labels can be read If the letters or illustrations on the labels are not clear remove the dirt from the label e Use cloth water and neutral detergent for removing dirt from an operation procedure label Avoid using either organic solvents or gasoline e tis necessary to replace the labels if they are damaged lost or illegible If the operation procedure
64. he operation panel displays gt 1 Print Mode A Notes amp e The selected media Type 1 30 is displayed in Please refer to Media Type menu e Press the key or key to select gt 2 PF Adjust gt e Press the gt key on the operation panel o The operation panel displays PF 1 Init Adj Print 57 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 2 Perform the initial adjust print Press the Enter key on the operation panel The operation panel displays Feed Length 250 mm e O 4 Notes amp The length that media is fed feeding length for initial adjustment printing is normally set at 250 mm e If you make the feeding length longer the accuracy of the Media feed compensation improves If you want to change the feeding length press the key or key and change the set value Press the Enter key on the operation panel The operation panel displays Printing Start Initial adjustment printing e O O Feed length Media feeding direction When the initial adjustment printing is complete the printer enters the normal O status e After the initial adjustment printing cut the media See Cutting media Measure the distance between two pluses in the initial adjustment print using a measurement Step 3 tool such as a ruler Step 4 Setup Initial Adjust Change Press the key or key to se
65. hy Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Enter key Shift to the next hierarchy Sets the subnet mask of the printer Enter key Shift to the next hierarchy Gateway Sets the Gateway Enter key Shift to the next hierarchy Temporary The settings of Off or ALL Off in the Selection menu are displayed in the Setup menu temporary e Enter key Return to the previous hierarchy with display of all setup menu items e Cancel key Return to the previous status in the Selection menu Cancel key Shift to the previous hierarchy 76 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 1 MediaType menu Set up the media type for printing Setting Value Type 1 Set up the media type for printing Type 2 It is possible to set 30 different user settings as Type 1 30 for printing pee Type 29 Enter key Shift to the next hierarchy Type 30 gt User media menu Cancel key Save the setting value and shift to the previous hierarchy gt Setup menu 4 8 1 1 User media menu Various settings on the user media can be set A Notes amp e If non compatible media is used the following problems may occur o Media detection error Slant snag and wrinkle of media Media jams Optimum printing quality cannot be obtained due to blots blurs and dirt of ink End
66. ink inside e Each ink cassette has a dedicating smart chip recognising ink types colour and ink level inside of the cassette Taking out a cassette from its cassette slot during printing might result in damaging the smart chip causing the cassette to become obsolete To install the ink cassettes follow the steps below Step 1 Switch ON the printer e The printer starts initialization The operation panel displays KCMY Discharged O Power Error T Height of head Dhion Elow D After the initial operation is complete Insert CleaningCart is displayed on the operation panel 32 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit Step 2 Take out the cleaning cassette from the solvent resistant blister Step 3 Install the cleaning cassette into the ink cassette slot Keep the A mark of the cleaning cassette facing up and insert it into the slot of the printer Insert the cleaning cassette to the end of the slot Cleaning cassette Ink cassette slot The printer starts filling cleaning fluid Step 4 After cleaning fluid has been filled take out the cleaning cassette During washing is displayed on the operation panel and the printer starts head cleaning Insert Ink cassettes is displayed on the operation panel after the head cleaning Step 5 Take out the ink cassette from the solvent resistant blister and shake it gently 2 3 times The slots for th
67. ion even if there is some ink remaining Step 4 Insert the new ink cassette s Step 5 Verify that the printer returns to Normal mode A Notes e The plotter resumes printing when you have replaced an ink cassette s after an ink end occurred during printing 3 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 7 CONNECTING THE PRINTER TO THE PC In this section the procedure to connect the printer to the PC is explained 3 7 1 System requirements For details about the system requirements please refer to the documentation of the RIP software of your choice 3 7 2 Selecting cables The printer is equipped with a network interface and a USB interface to connect it with a PC A network interface cable or an USB cable is required to connect the PC with the printer A Notes e For connecting the printer via a network interface cable refer to Connecting network interface cable e The USB connection is reserved for service technicians only 3 7 3 Connecting network interface cable To connect the printer to your PC with a network interface cable follow the 4 steps below Step 1 Switch OFF both the printer and the PC Step 2 Plug the network interface cable 1 into the network interface connector 2 located at the back of the printer Network interface cable Network interface connector 38 AP 75740 Rev 1 1 23 01 2007 User s Guide Value
68. just the roll media length again If the roll media length is not set the residual quantity of roll media will not be displayed correctly Roll Length menu Enter key Save the setting value and shift to the previous hierarchy Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 87 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 16 Head Wash menu Perform head cleaning 4 Notes Make sure to use a genuine cleaning fluid model No RJ80U 22 CLN Setup Item Setting Value Head Wash Start Perform head cleaning e Enter key Perform the head cleaning operation The operation panel displays the following contents finn Remove the ink cassette and install the cleaning cassette an gt Replacing ink cassettes Cancel key Shift to the previous hierarchy without the head cleaning operation gt Setup menu 4 8 17 CR Maintenance menu Clean the wiper Setupltem Setting Value Description CR Maintenance Clean the wiper e Enter key The print head moves to centre The wiper moves forward Cleaning the wiper is complete e Enter key Print head returns to the original position The wiper returns to the original position e Cancel key Shift to the previous hierarchy without the wiper cleaning operation gt Setup menu 4 8 18 Initialization menu The setting value of the printe
69. k dry timer wait Ink dry timer wait timer wait Ignores the setting of the ink dry timer wait function and ejects the media A Notes amp Ifa large amount of data is saved on the printer the operation panel may not return to normal status by a single Cancel key operation In such cases wait for a few seconds and press the Cancel key again 92 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 9 3 Cutting media This sub section explains how to cut roll media CS Caution e When printing is finished the media guide is at high temperature Wait until the media guide cools off According to the following procedure cut roll media Step 1 Regarding the operating condition of the printer check the following o Printing or other operations are not performed o Make sure that the display on the operation panel shows the normal state Step 2 Ifthe roll media cut position is changed refer to Feeding media and advance the roll media to the desired cut position Step 3 Place a razor blade on the media cut groove on the media guide and cut the roll media Caution e Pay attention to the following points when you cut roll media Improper use of the razor blade may cause you to cut your finger or hand o When you hold media do not place your finger on the media cut groove o Move the razor blade along the media cut groove N name Result Cutting ro
70. le flange Nr mame Movable flange 4 Notes e When removing roll media do not drop it Doing so may damage the scroller 62 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 6 Remove the roll media 1 from the scroller 2 See image below 2 Install the new roll media A Notes amp For loading the roll media refer to Handling and installing media e For roll media you do not use store it according to Notes on storing media AN Notes 4 e When you do not set roll media attach the movable flange to the scroller to set the scroller to the printer Nr mame Movable flange 63 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 5 TEST PRINT Testplot Action to be performed when needed Nozzle Check Mode print 4 5 2 Performing a test print To print a test print follow the steps below Verify that the printer has been switched ON and that media more than A3 size has been loaded For more information please refer to Installing roll media and Loading roll media Step 1 Verify that the printer is in Normal mode Step 2 Press the Menu key on the operation panel Result e The first submenu of the Setup menu is displayed e The operation panel displays Menu 1 Setup gt e The printer is in Menu mode 64 AP 75740 Rev 1 1 23 01 2007 Vly
71. lect PF2 Init Adj Change Press the Enter key on the operation panel o The operation panel displays Init 250 0 250mm Press the key or key and enter the measured value in step 3 Press the Enter key on the operation panel o The initial adjustment value is saved o The operation panel displays PF2 Init Adj Change Step 5 Perform the Confirm Print Press the key or key to select PF3 Confirm Print Press the Enter key on the operation panel The operation panel displays Feed Length 250 mm 58 AP 75740 Rev 1 1 23 01 2007 Chapter 4 Handling the printer 5 ag User s Guide ValueJet 1204 A Notes amp The length that media is fed feeding length for confirmation adjustment printing is normally set at 250 mm If you make the feeding length longer the accuracy of the Media feed compensation improves If you want to change the feeding length press the key or key and change the set value e Press the Enter key on the operation panel o The operation panel displays Printing o Start Confirmation adjustment printing Feed length Media feeding direction e After the confirmation adjustment printing cut the media See Cutting media Step 6 Measure the distance between two pluses in the confirmation adjustment print using a measurement tool such as a ruler Then confirm that the distance matches the feeding length when printing e lf the distance doe
72. ll media is complete 4 Notes e If itis not straight when loading the new roll media cut the front edge of the roll media 93 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 9 4 Changing and confirming settings on the fly While the printer is operating you can change or confirm settings for the Panel setup menu 4 9 4 1 Procedure for changing and confirming set settings while printing Follow the steps below to change or confirm settings for the Panel setup menu Step 1 Confirm that the printer is in the following operations e Receiving e Converting e Printing e Warming Up Step 2 Press the Menu key on the operation panel Haight af haad EMwst Dns amp vn O Ey Dr iene Result The operation panel displays Menu 1 Print Start Step 3 Press the key or key to change or confirm settings A Notes e For the settings which can be changed or confirmed refer to settings that can be changed or confirmed while printing 4 9 4 2 settings that can be changed or confirmed while printing Po Description o o O e eel value thee warming up printing starts Fixer platen Check the current Fixer Platen temperature po Dryer Check the current Dryer temperature Change the fixer platen temperature Backup Enter key Save the changed settings _ po Cancel key The printer enters in the normal condition
73. loaded at an angle Are there any foreign materials such paper attached to the pressure rollers Is the printer used in an environment other than the one specified e g near an air conditioner Are you using folded torn or rolled media 3 The wrong media size is set during initialization Use compatible media Set the media correctly Set the media straight Clean the pressure rollers Only use the printer in an environment that is specified for use Replace the media Possible cause Remedy Are you using compatible media Is the media loaded at an angle When the media is set does it curl upward Is the being printer used in an environment other than the one specified e g near an air conditioner Are you using media that has been printed already 4 Tracing paper or thin media is not detected Use compatible media Set the media straight Straighten the media or set a new media Only use the printer in an environment that is specified for use Use new media Possible cause Remedy Are you using compatible media Is the printer being used in an environment other than the one specified e g in direct sunlight 112 Use compatible media Only use the printer in an environment that is specified for use AP 75740 Rev 1 1 23 01 2007 Wet User s Guide ValueJet 1204 Chapter 6 Troubleshooting 5 Media jams frequently occur A Notes e f non compatible media is used correct m
74. lot 4 Scroller receiver 50 AP 75740 Rev 1 1 23 01 2007 Vat SOR User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 4 2 Loading roll media To load the roll media follow the steps below Step 1 Switch ON the printer Caution e Do not use the media hold lever during printer initialization If the carriage and the pressure rollers touch each other the printer may break down Step 2 Push the media hold lever 1 backward as indicated on the image below 1 Media hold lever Result The operation panel displays Lever Up Step 3 Slide the roll media 1 into the media feed slot 2 as shown on the image below Roll media Media feed slot 51 AP 75740 Rev 1 1 23 01 2007 Yale User s Guide ValueJet 1204 Chapter 4 Handling the printer A Notes amp Make sure the roll media is properly wound up on the media core If the front edge of the roll media is not straight cut it straight on beforehand If the front edge of the roll media is curled cut it off on beforehand For the cutting method refer to topic Cutting media Step 4 Open the front cover 1 and pull out the roll media 2 about 0 5 m Ve H Front cover Roll media Step 5 Wind back the roll media 1 with the scroller 2 while pressing down the media at the front side of the printer This will reduce bending and avoid slant of the media See images below Bza E eee ee ge i
75. m which you bought this equipment e MUTOH EUROPE N V shall not be liable for any damages or troubles resulting from the use of this equipment or this guide A AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 ABOUT THIS GUIDE Purpose and Target Readers Thank you for purchasing a Mutoh ValueJet 1204 printer This guide explains preparations before use and operation procedures for MUTOH s Full Colour Inkjet printer VJ 1204 This guide is prepared for the owners and operators of this product Before using the printer fully understand the contents and directions in this guide Guide Configuration Contents This chapter explains about the printer installation warning terms which the 1 Safety instructions operator needs to know caution items and warning labels stuck on the printer main unit This chapter explains about the features of the printer along with the names and 2 Product overview functions of each part 3 Installing the unit This chapter explains how to install the printer 4 Handling the printer This chapter explains how to handle the printer 5 Periodical This chapter explains how to perform the maintenance maintenance 6 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures 7 Appendix Interface specifications amp options A Notes amp e 1 Safety instructions through 4 Handling the printer must be read before using the
76. media hold lever to the back side O O O 4 Notes e After an initial ink fill the following can occur o Printed lines become blurred o White lines appear in the prints e lf this is the case perform a head cleaning two to three times as shown in Head cleaning and check the results e lf the quality of the printed image has not improved even after performing head cleaning then leave the printer unused for more than one hour After that perform a head cleaning again and check the printed image If the quality still hasn t improved than contact your local MUTOH dealer 4 Notes e Only use Mutoh original ink for ValueJet printers This printer has been fine tuned for use of genuine ink cassettes In case of using non genuine ink cassettes notice the following o Printing might become blurred and the end of ink in the cassette might no longer be correctly detected o The problems caused by the use of non original ink cassettes will not be covered by the warranty and repair costs will be at the expense of the customer e When ink cassettes are moved from a cold place to a warm place keep the ink cassettes unused for three hours or more in the printing environment 34 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 6 1 Replacing ink cassettes This section describes the replacement time and replacement method for the ink cassettes 1 Replacement tim
77. mended sheets can change at a fixed ratio according to the temperature changes of the working environment Before using sheet media place the sheet in the working environment for at least 30 minutes to have it match to the temperature of the working area e Printing before the media could accommodate to the printing environment may cause media jams due to slippage or creases This also adversely affects the quality of printing e Media has a printable side and a non printable side If you print on a not printable side blurring or slight touching may occur e Do not touch the printable side of media Moisture or oil from hands affects the printing quality e Do not leave the printer for a long time with media loaded The media may curl resulting in misalignment media jams or decreased printing quality In particular avoid this in winter dry seasons or during final printing e Do not lose the box or wrapping bag for storing media 46 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 3 3 Precaution on storing media When storing media pay attention to the following A Notes e Do not store media in high temperature high humidity or direct sunlight e Store sheet media in the original bag after unpacking e Unused roll media must be removed from the scroller rewound tightly and stored in the original wrapping bag and the box e Do not wet media 4 3 4 The printing area
78. menu 86 4 8 13 Auto Cleaning menu 86 4 8 14 Ink Status menu 8 4 8 15 Roll Length menu 87 4 8 16 Head Wash menu 88 4 8 17 CR Maintenance menu 88 4 8 18 Initialization menu 88 4 8 19 Life Times menu 89 4 8 20 IP Address menu 89 4 8 21 Subnet Mask menu 89 4 8 22 Gateway menu 90 4 9 OPERATING FROM THE OPERATION PANEL 91 4 9 1 Feeding media 91 4 9 2 Stop printing 92 4 9 3 Cutting media 93 4 9 4 Changing and confirming settings on the fly 94 4 9 4 1 Procedure for changing and confirming set settings while printing 94 4 9 4 2 settings that can be changed or confirmed while printing 94 44 AP 75740 Rev 1 1 23 01 2007 CSUR User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 1 INTRODUCTION This section describes how to make the fully installed printer ready to print For details on how to obtain a fully installed printer see chapter Installing the unit 4 2 MAKING THE PRINTER READY TO PRINT Starting point FULLY INSTALLED VALUEJET Action Reference Choose the appropriate media General info on usable media Installing roll media Install and load the media Loading roll media Set the media type Setting media type OPTIONAL Adjust the head height Head Height Adjustment Set the printing conditions Menu setup on the operation panel OPTIONAL Perform a test plot s and perform adjusting cleaning and Test Print replacing actions when needed Result READY TO PRINT VALUEJE
79. n an obstacle which prevents printing occurs e When a problem occurs with the electrical circuit PCB motor sensor etc of the printer e When a failure on the printer control program occurs If an error requiring a restart occurs the printer stops operating after performing the following operations 1 The power automatically shuts down 2 All lights on the operation panel blink and the buzzer rings continuously 3 The error message is displayed on the operation panel Pressing any key on the operation panel stops the beeping For an error requiring a restart operation will return to normal after removing the cause of the error and restarting the printer If the same error continues to be displayed contact your local MUTOH dealer Be sure to tell us the code no of the error message when you contact us Message Cause Remedy 1 Remove obstacles such as paper scraps in the drive system 2 Check that the replaced items are correctly attached 3 Switch off the printer power and turn it on again after more than 10 seconds E Error A problem that does not have a remedy 4 Notes amp e in the error message is the code no that indicates what type of error occurred e The command code representing the error occurred is indicated in e For the settings on your PC side refer to the Operating Guide of your PC 118 AP 75740 Rev 1 1 23 01 2007 Vly User s Guide ValueJet 1204 Chapter 6 Troubleshoo
80. n the operation panel e The message Ready to print is shown 2 3 2 Menu mode In this mode various setup items IP address etc can be set on the operation panel A Notes amp e Essential settings for normal printing can be modified set on the printer driver or the graphics application software or via the operation panel 2 3 3 Changing the printer mode 1 Changing from Normal mode to Menu mode Action Press the Menu key on the operation panel Result The display is in Menu mode from now on called the Setup Menu display The following message is shown Menu 1 Setup gt 2 Changing from Menu mode to Normal mode Action Press the Cancel key on the operation panel Result The printer returns to the Normal mode Notes e When the printer is in Menu mode and the keyboard remains untouched for 3 minutes the printer will automatically return to Normal mode A Notes amp e For details on Status messages refer to Status messages e For details on the Setup menu refer to Menu setup on the operation panel 24 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 INSTALLING THE UNIT 3 1 INTRODUCTION 26 3 2 INSTALLATION SPACE 26 3 3 INSTALLATION PROCEDURE 2 3 4 POWER CABLE CONNECTION 28 3 4 1 Important notes and cautions 28 3 4 2 Connection procedure 29 3 5 SWITCHING THE POWER ON OFF 30 3 5 1 Switching the power ON 30 3 5
81. nel e The waste fluid tank shortly will become full e Printing continues Action Prepare a waste fluid tank for replacement before the waste fluid tank is full FullWastelnk Tank is displayed on the operation panel e The waste fluid tank is full e Printing stops Action Immediately replace the waste fluid tank 2 Type Model No Waste fluid tank DE 36814 103 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 3 Replacement steps To replace the waste fluid tank follow the 5 steps below Step 1 Verify that the plotter has been switched ON Step 2 Pull out the waste fluid tank 1 as shown on the image below No Waste fluid box Result No Waste fluid tank will be displayed on the operation panel A Notes e A used waste fluid tank should be put in a vinyl bag or bag used for this kind of waste Disposal of a waste fluid tank has to be done in compliance with the regulations and instructions of the local authorities Step 3 Install a new waste fluid tank 1 in the printer as shown on the image below No Name Waste fluid tank Step 4 Verify that the operation panel displays Exchange Tank No Step 5 Select Exchange Tank Yes and press the Enter key on the operation panel 4 Notes amp e If the waste fluid tank is not replaced press the Enter key on the operation panel with Exchange Tank No displayed
82. on The operation panel displays the following contents Confirm Position E Enter key or after a certain period of time The setting value is determined Print head returns to the original position Save the setting and shift to the previous hierarchy gt Setup menu Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 84 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 8 Prev Stick menu Set up to prevent jam prints from sticking when printing Setting Value Setupitem Prev Stick Sticking prevention is not performed lt On gt The sticking prevention is performed Feed the media back and forth to prevent sticking e Enter key Save the setting value and shift to the previous hierarchy Cancel key Cancel the setting value and shift to the previous hierarchy gt Setup menu 4 8 9 CR Movement menu Set up the range to move the print head while printing __Setupltem___ _Setting Value CR Movement lt Data gt The print head changes the range of the print data width Improve the print speed since decreasing the transferring range of the print head The print head moves from origin to the maximum paper width e Enter key Save the setting value and shift to the previous hierarchy Cancel key Cancel the setting value and shift to the previous hierarchy gt Setup menu 4 8 10 Overwrite Cnt menu Set up
83. on to the following points when you cut roll media Mishandling the razor blade may cause an injury on your finger or hand e When you hold media do not place your finger on the media cut groove e Move the razor blade along the media cut groove Be sure to switch OFF the power and disconnect the power plug when cleaning the printer Move the printer maintaining it in a horizontal position 12 AP 75740 Rev 1 1 23 01 2007 VEE User s Guide ValueJet 1204 Chapter 1 Safety instructions 1 4 WARNING LABELS In this section the handling location and types of warning labels are explained A warning label is used on parts of the printer which especially need caution Understand the locations and the descriptions of the danger associated with each label before operating the printer 1 4 1 Handling the operation procedure labels When handling the warning labels be careful about the following points A Notes e Check whether all the warning labels can be read If the letters or illustrations on the label are not clear remove the dirt from the label e Use cloth water and neutral detergent for removing dirt from a warning label Avoid using either organic solvents or gasoline e It is necessary to replace the labels if they are damaged lost or illegible If the warning labels have to be replaced contact your local MUTOH dealer 1 4 2 Locations and types of warning labels Locations of the warning labels are shown in t
84. oring media 4 3 4 The printing area 4 3 4 1 1 Roll media 4 3 4 2 2 Sheet media 4 4 HANDLING AND INSTALLING MEDIA 4 4 1 Installing roll media 4 4 2 Loading roll media 4 4 3 Setting media type 4 4 4 Head height adjustment 4 4 5 Media feed compensation 4 4 6 Replacing roll media 4 5 TEST PRINT 4 5 1 Overview and functions of the test prints 4 5 2 Performing a test print 4 5 3 Nozzle check 4 5 4 Mode Print 4 5 5 Setup print 4 5 6 Palette print 4 6 ADJUST PRINT 4 7 MENU SETUP ON THE OPERATION PANEL 4 1 Menu setup procedure 4 2 Panel setup menu overview 43 45 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 SETUP MENU 16 4 8 1 MediaType menu 1 4 8 1 1 User media menu Tf 4 8 1 2 Print Mode menu 78 4 8 1 3 Dist Adj menu 78 4 8 1 4 1 Init Adj Print menu 19 ji 5 2 Init Adj Change menu 19 1 6 3 Confirm Print menu 19 1 7 4 Micro Adj Print menu 19 H 1 8 5 Micro Adj Change menu 19 4 8 1 9 Pre Heater menu 80 4 8 1 10 Fixer platen menu 80 4 8 1 11 Dryer menu 81 4 8 1 12 StandbyHeating menu 81 4 8 1 13 Vacuum Fan menu 81 4 8 2 Effect menu 82 4 8 3 Flushing menu 82 4 8 3 1 Flushing return count menu 82 4 8 4 Side Margin menu 83 4 8 5 Media Initial menu 83 4 8 6 Media Width Media Width menu 83 4 8 7 Origin menu 84 4 8 8 Prev Stick menu 85 4 8 9 CR Movement menu 85 4 8 10 Overwrite Cnt menu 85 4 8 11 Overwrite Wait menu 86 4 8 12 Slant Check
85. p item Setting Value Description Mode Quality 1 Set up the print mode Quality 2 e Quality 1 to 4 Quality 3 Set up to perform high quality printing e Graphics 1 to 2 lt Graphics 1 gt Set up to perform standard printing e Banner 1 to 4 Graphics 2 Set up to perform high speed printing Display the printing mode while pressing gt key Details of the print mode AS Notes M Sannan When setting Banner 1 or Banner 2 in the Print Mode menu PalettePrint is not displayed in the Test Print menu e Enter key Save the setting and shift to the previous hierarchy e Cancel key Cancel the setting and shift to the previous hierarchy User media menu Details of the print mode The printing quality mode settings are as follows Printmode Resolution Printspeed Pass Direction _ 4 times Bi bidirectional 4 8 1 3 Dist Adj menu Various settings on the Media feed compensation can be set _ Setup ltem _ _Setting Value Perform the initial adjust print e Enter key Shift to the next hierarchy 1 Init Adj Print menu Init Adj al Set up Initial Adjust Change e Enter key Shift to the next hierarchy 2 Init Adj Change menu m Print Perform the Confirm Print e Enter key Shift to the next hierarchy 3 Confirm Print menu niall in Print Perform the Micro Adjustment Print e Enter key Shift to the next hierarchy 4 Micro Adj Print menu Micro Adj Set up th
86. peration panel displays Adj 1 Confirm The display enters the Adjust Print menu Step 7 Press the Enter key on the operation panel A confirmation pattern for quality adjustment is printed _ L _L 46 4A 3B 3A 2B 2A 18 iA Q ia ae i T i OLL LILEL L l I l I TmT p IlI i 24 13 1A 46 4A AR 3A FR 7A TR 14 4R 4A 3A FAA FR FA H 1A After the confirmation pattern is printed the operation panel displays Adj 1 Confirm 71 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Yate Chapter 4 Handling the printer Check that the confirmation pattern printing result is as follows I I a oe i fs 1 oo I gt im fo E h E k i oo n iP E _ Z HEH IB 1A 4B 4A 3B JA 2B 7A 1B 1A o When the printing result is O You do not to need perform Alignment o When the printing result is You need to perform Alignment Proceed to step 9 Register a set value for Bi D Quality two way printing quality priority mode Step 8 Press the or key on the operation panel to select Adj 4 Bi D Quality Height of head Oi amp O amp J Step 9 Press the Enter key on the operation panel Step 10 Start Bi D Quality pattern printing 72 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer Step
87. power Step 2 Plug the power cable to the AC inlet at the back of the printer AC inlet 2 Power cable 4 Notes e If the power cable is damaged contact your local MUTOH dealer A Notes e f you cannot use earth terminals nor find any of them contact your local Mutoh distributor e Do not unplug the power cable when the printer is on If the power cable has been unplugged leave the printer for at least 1 minute before plugging the cable in again 29 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 9 SWITCHING THE POWER ON OFF This section explains how to switch ON OFF the printer 3 5 1 Switching the power ON Follow the procedure below to switch ON the printer Step 1 Press the Power key on the operation panel to switch ON the printer e The Power indication light on the operation panel lights green O Power Error T Height of head Do a Elow D e The printer starts initializing e When the initialization is completed the printer enters its normal status A Notes amp e lf there is a problem during initial operation the printer will displays a message on the operation panel and may stop operating In case operation stops refer to Troubleshooting and deal with the problem 30 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit 3 5 2 Switching the power OFF Follow the procedur
88. printer e Read 5 Periodical maintenance through if necessary 5 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 This page is intentionally left blank 6 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 TABLE OF CONTENTS 1 SAFETY INSTRUCTIONS uu 2 ccc ccceccecceceececeececeececeeceeeeceneeceaseeeasenesceaeeeeaseaeaneaesneaseananes 9 1 1 INTRODUCTION 2 0 cccccccccccccaccccccccceccecceccecueaceeeaecnecnedueaueaueceeneeceeneeneanesueauecneaeenteneeass 10 1 2 WARNINGS CAUTIONS AND NOTES cececececececeeeeeececececeaeaeeeeeeceseaeaeaeeeeeeneaeaeareeeenaees 10 1 3 IMPORTANT SAFETY INSTRUCTIONS cccecceccecccccaccacccecccceccecuecueaceaceneeneececneaneaneaneases 10 1 4 WARNING LABELS wesc ncescecccncanessacceheasaewedsueseus dane ncavesaearwedeeiauundeneenweisenaviexeasendacsasweds 13 1 9 OPERATION PROCEDURE LABELS ws seccoenncanessunsacsaoss oansaanecconancdqectonnncansasunneconensacesaaueacgeds 15 2 PRODUCT OVERVIEW 0 ccccccceccecsccececceccnceceacecesceneseeaeeeeaaeaeeneaeeeeanenenaeneseeaneeaaeas 17 221 FEATURES wciccrdecsdcscaccedcuncncnatonasanesendccneesmadandtendeceatendeavasendsaeeseedcanseaedccediendeceadeteavacian 18 2 2 NAME OF THE PARTS AND FUNCTIONG ccccccecceccecccccaccceccececcecuecuecueacececeenecneaneaneases 19 2 3 PRINTER MODE ccceccccecceccecceccaccaceccececuectecceccenceneeneunecneauecueaeeceeecnecnesuesneaneaeeneeaees 24 3 INSTALLING THE
89. r is returned to default Setting Value Initialization All settings can be returned to factory default MediaType The settings of the MediaType menu are returned to factory default ee Except MediaType The settings other than the MediaType menu are returned to factory default e Enter key Display Initialling on the operation panel and initialize the setting e Cancel key Shift to the previous hierarchy without initialization gt Setup menu 88 AP 75740 Rev 1 1 23 01 2007 Wert IDE E User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 8 19 Life Times menu Displays the operational life time of each part Setup item Setting Value Life Times Display the operational life of each part e The operational life of a part is indicated by five asterisks 100 FT CR Motor e As the part deteriorates the number of asterisks decreases one by PF Motor one 20 e The part should be changed when all of the asterisks have disappeared and Change is displayed e Cancel key Shift to the previous hierarchy gt Setup menu 4 Notes amp e Do not keep using a part which has reached its life span Problems caused by doing so will not be covered by the warranty 4 8 20 IP Address menu Sets the IP address of the printer A Notes e Be sure to set the IP address after consulting your network administrator Setup item _ Setting Value IP Address 000 000 000 000
90. r_ Press and hold the media when printing Cd To guide the media smoothly through the printer The printer also has an Platen l l incorporated rest heaters to fix the ink on the media 19 AP 75740 Rev 1 1 23 01 2007 Kea 2 2 2 Rear section 1 4 g T connector Scroller receiver Media feed slot User s Guide ValueJet 1204 Chapter 2 Product Overview Ink cassette slots To install the ink cassettes Media guide Used for smoothly feeding through media when the media is set or printed The ValueJet 1204 printer also incorporates a pre heater element to warm up the installed media before printing 20 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 2 Product Overview 2 2 3 Operation panel This section explains the name and the function of each operation key and status light A Notes Refer to the following for details regarding the operation method of the operation panel e When performing menu settings from the operation panel Menu setup on the operation panel e When performing various operations on the operation panel Operating from the operation panel Nozzle Check A 2 seconds amp D Cance W 3 4 7 2 The operation keys have 2 different functions depending on the printer mode Key functions Various functions for printing can be performed on the operation panel Various setup items e g IP address etc can be set on the
91. replace ink cassettes follow the steps below Step 1 Verify that the plotter has been switched ON A Notes e Do not replace ink cassettes when the plotter is switched OFF Doing so may result in incorrect detection of the remaining ink and result in abnormal printing behaviour Step 2 Remove the empty ink cassette s 1 from the ink cassette slot s 2 A Notes e A used ink cassette should be put in a vinyl bag or bag used for this kind of waste Disposal of an ink cassette has to be done in compliance with the regulations and instructions of the local authorities Nr Part Description Ink cassette Ink cassette slot 36 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 3 Installing the Unit Step 3 Unpack the new ink cassette s A Notes e Open the ink cassette solvent resistant blister just before attaching the ink cassette into the cassette slot Leaving the ink cassette open for a long time may result in an abnormal printing e Use the ink cassettes within 2 years from the date printed on the package Using an ink cassette after this period may affect the print quality e Replace the ink cassette within 6 months after installing it into the plotter e Insert or remove the ink cassette not more than 10 times This to prevent that the smart chip or its reader would be worn out and malfunction in this way If inserted or removed more then 10 times the ink cassette could malfunct
92. s not match the feeding length follow the procedure from 1 to 5 and readjust e lf the distance matches the feeding length proceed to step 7 59 AP 75740 Rev 1 1 23 01 2007 Vat SOR User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 7 Perform Micro adjustment printing e Display the Media feed compensation menu on the operation panel as in step 1 e Press the key or key to select PF4 Micro Adj Print e Press the Enter key on the operation panel o The operation panel displays Printing o Start Micro adjustment printing l mj Current adjustment value Lam no e After the micro adjustment printing is completed the operation panel displays PF4 Micro Adj Print Step 8 Refer to the illustrations below and check the printing result x 4 Input the adjustment value 60 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer Step9 Setup the Micro Adjustment Change e Press the key or key to select PF5 Micro Adj Change e Press the Enter key on the operation panel o The operation panel displays Micro Opulse e Press the key or key and enter the micro adjustment value according to the printing result in step 7 e Press the Enter key on the operation panel o The micro adjustment value is saved o The operation panel displays PF5 Micro Adj Change
93. ser s Guide ValueJet 1204 Chapter 4 Handling the printer 4 9 OPERATING FROM THE OPERATION PANEL This section describes various functions which can be operated from the operation panel 4 Notes e For names and functions of each key refer to operation panel 4 9 1 Feeding media To feed media follow the 4 steps below Step 1 Verify that the printer is in Normal mode Step 2 Check that the media hold lever is positioned to the front side lever down Step 3 Press the Forward feed key or Backward feedt key on the operation panel Result Media is fed forward or backward A Notes amp e When sheet media has been loaded media feed cannot be performed Step 4 Release the Backward feed 7 key or Forward feed key on the operation panel after feeding the media to the desired position 91 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 9 2 Stop printing To stop printing gt Press the Cancel key on the operation panel See image below Result The printer will operate as follows Printer Status Operation with the Cancel key pressed Terminates printing and deletes the non printed data Receivi I Deletes the received and analyzed data and the rest of the incoming data of the eceiving analyzing print file B When roll media has been loaded the roll media will be cut at that position efore data receiving See Cutting media In
94. t alignment Procedure Step 1 Open the front cover 1 See image below 1 Front cover Step 2 Change the head height by moving the head height adjustment lever 1 See images below Head height Normal Head height High No 1 Head height adjustment lever Result The High indication light on the operation panel lights up in green 56 AP 75740 Rev 1 1 23 01 2007 ATAJE User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 3 Close the front cover 1 See image below 1 Front cover 4 4 5 Media feed compensation After every printed swat the media is fed a certain distance Depending on the kind of media weight backing another media feed compensation has to be set This to avoid the following phenomenon e Printed swats overlap e White lines between every swat In such cases follow the procedure below and adjust the media feed compensation value Step 1 Display the Media feed compensation menu on the operation panel e Press the Menu key on the operation panel o Shift to the Setup menu display o The operation panel displays Menu 1 Setup gt e Press the gt key on the operation panel o The operation panel displays Set1 MediaType e Press the Enter key on the operation panel o The operation panel displays Media Type 1 e Press the key or key to select the media type you wish to use e Press the Enter key on the operation panel o T
95. t expired Contact MUTOH local dealer Continues operation The operational life of the CR motor has Life Times CR Motor almost expired Contact MUTOH local dealer Continues operation The operational life of the PF motor has almost Life Times PF Motor expired Contact MUTOH local dealer Continues operation Undefined Paper Reload the media Paper Slant Reload the media KCMY InkNearEnd Prepare a new ink cassette KCMY Ink End Replace with a new ink cassette KCMY Cassette Insert a genuine ink cassette KCMY Discharged Charge the ink initially KCMY Dedicated media Insert a genuine ink cassette NearFullWastelnkTank Replace the waste fluid tank FullWastelnkTank Replace the waste fluid tank A Notes e The colour inside in the error display represents the problem ink colour e Ifthe No Ink and No Cassette errors occur simultaneously No Cassette is displayed 116 AP 75740 Rev 1 1 23 01 2007 VEER User s Guide ValueJet 1204 Chapter 6 Troubleshooting 6 2 3 Data error display and remedies This section describes the details of the display when an error message appears and its remedy A data error appears if data communication between your PC and the printer has failed If a data error occurs the following error message appears on the operation panel of the printer and operation stops When the cause of the error is solved the printer starts operating again Message C
96. tem A User s Guide Tako up ValueJet 48 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 4 Handling the printer To install the roll media follow the steps below Step 1 Remove the movable flange from the scroller Step 2 Install the optional three inch core adapters e If using media on a 2 inch core Don t use the three inch core adapters go to step 3 e f using media on a 3 inch core Click a three inch core adapter 3 on the fixed flange 2 and the movable flange 1 as shown on the image below 1 Movable flange 2 Fixed flange 3 Three inch core adapter Step 3 Put the roll media on the scroller See image below for the correct roll direction Movable flange side W ee ee Roll direction of the media Fixed flange side 4 Printable side outside 49 AP 75740 Rev 1 1 23 01 2007 Yale User s Guide ValueJet 1204 Chapter 4 Handling the printer Step 4 Push the roll media 2 on the scroller and slide it over the fixed flange 1 Fixed flange Roll media Step 5 Move the movable flange 1 over the scroller and firmly press the flange inside the roll media core See image below 1 Movable flange 2 Roll media Step 6 Put the scroller 1 on the printer s scroller receiver 4 so that the fixed flange 2 is facing the ink cassette slot side See image below No Ss C Name 1 Sewer SS 2 Fiedflange 3 Inkeassette s
97. terHeater 30 30 C 30 C 30 C 30 C 30 Cc 30 C 30 Standby Heat On On On On On On On On Vacuum Fan On On On On On On On On Media Type Type Type22 Type23 Type24 Type25 Type26 Type2 Type28 Type29 Type3o Print Mode Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphics 2 Graphles 2 PE gt Initial Adjust 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm 250 0 250mm PF gt Microl4pass Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PE gt Micro 6pass Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PFOMicro 8pass Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse Opulse PF gt Micro 16pass Opulse Qpulse Opulse pulse Opulse Opulse Opulse Opulse Opulse Opulse PrekHeater 30 C 30 30 C 30 C 30 C 30 C 30 C 30 C 30 30 C PlatenHeater 30 30 C 30 30 C 30 C 30 c 30 C 30 C 30 30 C AfterHeater 30 30 30 30 C 30 C 30 C 30 C 30 c 30 30 C Standby Heat On On On On On On On On On On Vacuum Fan On On On On On On On On on On 68 AP 75740 Rev 1 1 23 01 2007 Valy User s Guide ValueJet 1204 Chapter 4 Handling the printer 4 5 6 Palette print Used to compare pen colours used on the computer to the printing colours Notes amp e When Banner 1 or Banner
98. ting 6 3 THE MEDIA IS JAMMED When the set media is jammed remove it according to the following procedures Caution e Be careful that your fingers are not caught between the covers Step 1 Open the front cover 1 pNo Name Step 2 Move the carriage 1 to the right Roll media 119 AP 75740 Rev 1 1 23 01 2007 Vly User s Guide ValueJet 1204 Chapter 6 Troubleshooting Step 3 Push the media hold lever 1 backward No Name Step 4 Pull the media to your side and cut the torn part with a cutter blade 1 No Name Step 5 Lift both end of the scroller 2 and gently rewind the roll media 1 No Name Step 6 Remove all other remaining paper pieces in the printer Step 7 If errors requiring a restart occur switch off the printer and switch it on again 120 AP 75740 Rev 1 1 23 01 2007 This page is intentionally left blank 121 AP 75740 Rev 1 1 23 01 2007
99. up this menu when improving the printing quality compared with Fine amp Wave Enter key Save the setting and shift to the previous menu Cancel key Cancel the setting and shift to the previous menu gt Setup menu 4 8 3 Flushing menu Set up the Flushing operation while printing __Setupltem__ _Setting Value Flushing Origin Every time the print head goes and returns The flushing operation is performed in the flushing box e Enter key Save the setting and shift to the previous hierarchy lt On Media gt Perform the flushing operation on the page margins Improves the print quality since returning to the flushing box e Enter key Save the setting value and shift to the previous hierarchy gt Flushing return count menu Cancel key Cancel the setting and shift to the previous hierarchy gt Setup menu 4 8 3 1 Flushing return count menu Set the frequency flushing return count that the print head returns to the original flushing box when setting On Media in the Flushing menu A Notes amp e When increasing the flushing return count clogging may occur while printing continuously Setting Value Return count Once to lt 5 times Set the flushing return count gt to 999 times Example e Once return to the original flushing box every time the print head goes and returns once e 5 times return to the original flushing box every time the print head goes and returns five times Enter
100. used A Caution A If ignored it would lead to a dangerous situation causing slight or middle ae class illness or damage to the product or parts of the product Used for a special caution and for information which needs to be 1 3 IMPORTANT SAFETY INSTRUCTIONS In order to use the printer safely the general notes which must be followed are explained Meaning Indicates prohibited operations 3 Indicates required operations 10 AP 75740 Rev 1 1 23 01 2007 User s Guide ValueJet 1204 Chapter 1 Safety instructions A Important A S SSGee IIA O QOO Do not install the printer places where there is a possibility that the printer may be damaged or might fall by chance e On a shaky stand e Slanting location e Places where vibration of other machines etc is transmitted Do not stand on the printer or do not place heavy things on top of it The printer may be damaged or might fall by chance When not in use cover the printer with a blanket and do not close the vent If the vent is closed the printer could accumulate heat inside and may cause fire Do not install the printer in places where the humidity is high and in a dusty environment It could lead to electric shock and fire Do not use a damaged power cable It could lead to an electric shock and fire Do not take out or insert the power plug with wet hands This could lead to an electric shock Do not connect earth cabl
101. voltage Connect the cable to another outlet The front cover is open or media hold lever is up Close the front cover Lower the media hold lever Is the waste fluid tank fully inserted Fully insert the waste fluid tank 2 Does not work after setting the media ekeoy 4 J 0 Mer UR Remedy Close the front cover The front cover is open or media hold lever is up aware media Haldlever The media is not loaded straight into the printer Load the media straight Are the ink cassettes inserted Insert the ink cassettes Are you using compatible media Use compatible media Is the printer being used in an environment other Only use the printer in an environment that is than the one specified such as in direct sunlight specified for use 3 An error is displayed and details not printed after sending data from the computer Possible cause Remedy P is the pis ui Comput SECES Check that the settings on the computer side and Are the interface requirements and command mode printer side are the same the same on the computer side and printer side 4 Cannot use the computer in online mode via LAN Possible cause Remedy Is the network interface cable connected correctly Connect the network interface cable correctly Is network setting configured correctly Configure network settings correctly Are the printer s network settings correctly Match this product s network settings with the configured computer side environment

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