Home User Guide - Malvern
Contents
1. Festival Housing Group 01684 579579 Grove Wood Rd info festivalhousing org Malvern Worcestershire WR14 1GD www festivalhousing org Worcestershire County Council 01684 862151 Malvern Hills Customer Service Centre worcestershirehub malvernhills gov uk Graham Road Malvern WR14 2HU www worcestershire gov uk Malvern Hills District Council 01684 862151 Customer Service Centre The Library worcestershirehub malvernhills gov uk Graham Road Malvern WR14 2HU www malvernhills gov uk Sustrans www sustrans org uk Recycle now www recyclenow com Cashpoints www link co uk Postoffice www postoffice co uk Energy saving trust www energysavingtrust org uk WRAP www wrap org uk Places to visit www upmystreet com 52 16 Appendices Appendix 1 Energy Performance Certificates EPC s Appendix 2 Electrical safety certificate Appendix 3 Gas safety certificate Appendix 4 White Good brochure Appendix 5 Composting Appendix 6 Bus Timetable 532. Check whether the solar heating system pump ts working see section 5 3 2 b TO 691 8s Prefabricated Timber Frame Timber frame construction has developed significantly over recent years and is seen by the industry as an excellent way to meet demand for more energy efficient homes while helping to reduce CO2 emissions and help mitigate the effects of climate change Your home has been constructed using a Prestoplan system which is a closed panel system which is pre assembled wall panels and typically include insulation moisture control layers and the weathering envelope The benefits of this type of construction is speed of construction improved quality may be improved due to more co ordinated supply chain processes and production in controlled factory environments Low E Glass Low emission glass Low E is a clear glass that has microscopically thin coating of metal oxide This allows the sun s heat and light to pass through the glass into the building At the same time it blocks heat from leaving the room reducing heat loss considerably It increases the energy efficiency of windows by reducing the transfer of heat or cold through glass That means in the winter your house stays warmer and in the summer it stays cooler Certified Timber All the timber used in your home is Certified Timber which has been sourced from responsibly managed forests This ensures that your home has not caused unnecessary damage to the e
3. PRED HOUT H COR CE VES TOA MOAL SisoAnT Star 7 T EJLDENnS AHD T DA THIET LOE MS OnLy ammi EDAT HEJAT SEAT ammi ETAT SHORT Star Li ETAY Litt ETAT LOMG ETAY CONG ETAY Litt ETAY LONG STAY IZ MSAN EC Zi p SRB ED 11 8 GSA eo TI 5 OSB Eo if GSABL Eo ifs T OSAN Eo ii GSB Eo JE 1 OAR ae F AARLE 129 7 0RmANLED EE Y SABE ate FREE OF CHARGE PREE oF CHA MZE fie rea CLE ELK CLE rea ree oF ChANCE FREE OF Chains ELT TLJ CLE Pee oF CHARGE PEE oF CHARGE Em Pii Fi fi FRE of CHARGE FRE oe CHARGE ETG PERMIT CAILT FREE OF CHARGE FREE OF Hu FREE OF EHAE reer or THAME a FERII EHHLODE RS OHLETF ArTeR Fe BA HHL AES TRC Tao Ae APPLY AFTEN BINET Pee A HOWALE RES TAC Teoh APL Arie ed PONE AL SUL TES THT as APPLT ADAH RAC a SDL AES THICTEING APTLY AFEA BTOPREHT NRA PALT RESTRIC TONS APPLY HKI PAUP HD PAPA FEET OF THARCE PEEL OF CHARGE CAN EE to TE DEAETE EPH LJ METH ET CAM BE Eto ro DETTE EFH AR THEJIT CAN BE ED TO COREA BETAEEH Era Ag HEHE Car Hire Brookhire Vehicle Rentals Spring Lane South Malvern Worcestershire WR14 1AT 01684 572314 brookhire co uk Enterprise Rent A Car C O Forward Motors Bays 1 2 Spring Lane North Malvern WR14 1BU 01684 580370
4. Use mulch and bark in your garden to reduce evaporation by up to 75 Think about mixing some drought resistant bedding and perennial plants to your garden to add diversity 27 5 1 Recycling and waste collections Your household refuse and recycling service Malvern Hills District Council provides an easy and convenient way to dispose of your household refuse and recycling As well as being able to recycle more we have made the service more simple you can now put all your recycling together in the cherry colored sacks and it will collected alongside your black sack once a week on your allotted collection day The benefits of the services refuse collected on a weekly basis recyclable items are collected together in one bag the recycling materials that are collected include tin cans aluminium cans plastic bottles amp containers cartons paper and cardboard How the service works Collections every Wednesday from Park Close amp Northwick Court Refuse needs to be put out for collection in black sacks Ensure your cherry recycling sacks and your black rubbish sack are ready for collection by 7 00am Collections will be from the boundary of your property nearest the public highway Please ensure your sacks do not cause an obstruction on public footpaths or highways Malvern Hills District Council will provide each property with 2 cherry recycling sacks per week Garden waste collection is a ch
5. WORCESTERSHIRE WR14 148 O32 mies away L608 Charge 1 85 For more cash points please visit the following www link co uk 46 12 Things to do Three Counties Show Ground Nestling beneath the magnificent Malvern Hills The Malvern Showground is the perfect venue for a range of indoor and outdoor events The 90 acre site boasts excellent grounds with impeccable views and indoor facilities ideal for small and large events Our experienced and knowledgeable events team can provide you with an ideal package to suit your needs The Malvern Showground Worcestershire WR13 6NW 01684 584900 www threecounties co uk Malvern Museum of Local History Is a small friendly museum located in the centre of Great Malvern within 5 minutes walk of Malvern Priory and the Tourist Information Centre The museum is a registered charity and is run entirely by enthusiastic and helpful unpaid volunteers The displays and artefacts illustrate Malvern s past and help in the exploration of themes of wider interest The Priory Gatehouse Abbey Road Malvern 01684 567811 Worcestershire WR14 3ES www malvernmuseum co uk 47 13 Responsible purchasing Reduce the energy costs of running your white goods appliances Apart from heating your home the energy you use in your home is mostly used up by appliances so a lot of attention is being paid to making them use less energy Although this is good for reducing bills
6. When cycling off road please stick to the designated paths and bridleways provided Offroad Cycle Routes in the AONB b Knightwick HEREFORDSHIRE i E ue urvon eau i ois y ion SEVERN n LEDBURY _ CJ Malvern Hills AONB Route 5 mums Route 6 mum Route 0 mum Route Route 2 Route 13 5 km i Gro GLOUCESTERSHIRE one ae 4 neil 100015914 For more information on cycling in the region please visit the following websites 10 3 Car parking park amp ride schemes and car hire Due to the rural location of your home there are no park amp ride facilities within the town but if travelling further afield in Worcestershire you will find two Park amp Ride sites operating in the county at Perdiswell and Sixways Perdiswell situated on the A38 north of Worcester is ideal for commuters shoppers and visitors travelling in to Worcester whilst Sixways situated just off junction 6 of the M5 motorway is ideal for travel to the Worcestershire Royal Hospital and Warndon Villages There are several public car parks in the area a list of car parks in the district with tariff information can be seen below MALVERN HILLS DIS CTRICT COUNCIL S CAR PARKING TARIFFS FOR APRIL 2010 TO MARCH 2011 INCLUSIVE Lal HA PERMIT BELLE YUE TERRACE CHURCH 2TMEET EGETI ALE EPA LOO MIA D GHARGE OAD TT GRARCE BOA SOUTH MATT CHAR ed PLROPEe OAD OTH PR AOA D acuti PREY
7. and the environment there is a much simpler and cheaper way to reduce costs To reduce the energy costs of running appliances you should make sure that your buying electricity and gas from one of the cheaper suppliers Most people can save a significant amount of money each year even if they ve already changed suppliers before These savings can be far greater than the savings you could make by replacing an appliance with one that uses less energy We don t need to get obsessive about constantly transferring to the cheapest energy supplier but it does make sense to at least check we aren t paying way over the odds by keeping an eye on competitive tariffs organic food procurement food growing local produce Boxfresh Organics Ledbury New Mills Boxfresh Organics offer a range of local Leadon Way organic products delivered to your door Ledbury With bases in Shropshire and Herefordshire Herefordshire they are able to deliver in HR8 2SR the surrounding regions The produce is from farms and group of growers of fruits and vegetables throughout the 01531 632244 year www boxfreshorganics co uk Greenlink Organic Foods 9 11 Graham Road Malvern Worcestershire 01684 576266 WR14 2HR 48 14 Emergency information In case of an emergency please dial 999 14 1 Contact Details of the Emergency Services H Minor Injuries Malvern Community Hospital 185 Worcester Road Malvern Worcestershire WR14 1EX
8. code Fan speed malfunction Fan speed malfunction As long as this symbol appears in the display a heating flow temperature and hot water outlet temperature is set by the vrnetDIALOG accessory which means the appliance uses temperatures other than those set using the controls 9 and 10 Heating mode active Illuminated Heating mode Flashing Anti cycling mode active Internal pump is running Gas valve is activated AOE FARK Flame with cross Boiler is at lock out and will display fault code Se R Flame without cross Normal burner operation Turning the boiler ON e Use the main ON OFF control 1 to switch the appliance on I ON 0 OFF When you switch on the appliance the current operating status appears in the display 2 plus pro aCe ms Ox O 0 5 EN a DS A y ANII N A W lf j v U j onc x A QD WY U U es FA Setting the water temperature 2 e The domestic hot water temperature can be adjusted using the _ hot water temperature control 3 e Turn the control clockwise to increase the temperature and anti clockwise to decrease the temperature This corresponds to Left limit approx 35 C Right limit max 65 C 18 Setting the maximum radiator temperature control r iis Set the maximum radiator temperature control to the pro
9. ensure no moisture penetration Always use a sealing agent on exposed chipboard edges and if an edging becomes loose or is damaged have it replaced immediately 4 Do not cut objects directly on the worktop always use a chopping board for preparing food Cleaning Worktops The major advantage of Premiere Kitchens worktops is that the HPL surface makes cleaning so simple Usually a moist cloth is sufficient but use washing up liquid to get rid of any grease Stubborn dirt can be removed with an organic solvent such as methylated spirits or alcohol Brushes with soft nylon bristles may be used for textured surfaces to ensure a more thorough cleaning but abrasive scouring pads creams and even polishes should be avoided 15 2 2 Electrical Internal Lighting Fluorescent kitchen lighting Crompton Single 58W Cp 515 fluorescent batten with a long lasting troposphere tube Bathroom amp Cloakroom ss Robus R282D LE complete with 28W 4 pin lamp f has a 3 hour maintained emergency duration Lighting in other areas GET Gespend 613 13W Energy saving Pendant Shaver light socket RDL A7 shaver light is a dual voltage diffused bathroom shaver light with pull cords Designed for easy installation and safe reliable operation The Shaver Socket will operate with the light switched off Electrical consumer unit A NHRS15SSLHI Wylex NH insulated consumer Unit which meets all British and international standards External lig
10. enterprise co uk Happy Camper Holidays 83 Wells Road Malvern Wells Worcestershire WR14 4PB 01684 893 588 happycamperholidays co uk 43 a Local Amenities Allotments Malvern Town Council has 139 allotment plots over 3 sites Knapp Way Madresfield Road and Goodwood Road The Council does not permit any new allotment holders who are not resident in the parish to hold Town Council allotments The average size of an allotment plot is 125m For more information on allotments and charges please contact Ms Deborah Powell Malvern Town Council on 01684 566 667 or email dpowell malvern tc org uk The following provides you with the locations of various amenities within the local area Schools St Matthias C Of E Primary 01684 574 984 Cromwell Road Malvern WR14 1NA Provide opportunities for all our learners to grow together intellectually emotionally in understanding faith cultural awareness and spiritual understanding Nunnery Wood High School 01905 363636 Spetchley Road Worcester nunnerywood worcs sch uk WR5 2LT Malvern College 01684 581500 College Rd Malvern Worcestershire malcol org WR14 3DF GP surgeries Link End Surgery 01684 568 466 39 Pickersleigh Rd Malvern linkendsurgery co uk WR14 2RP St Saviours Surgery 01684 572323 Merick Rd Malvern WR14 1DD centre org uk 44 Community Pickersleigh Community Centre 01684 568646 Centre 6 Baxters Walk Malvern WR14 2DY Play Areas Play areas are lo
11. quality bleach mixed 1 part bleach to 4 parts water but remember bleach may take the colour out 13 Care of Kitchen Premiere Kitchens units are designed to give many years of reliable service in normal household conditions However it Should be noted that the product is a piece of fitted furniture and should be treated with care paying particular attention to the following areas Cleaning of Doors and Drawer Fronts These should be cleaned using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Do not use any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Avoid excessive water or any other liquid Cleaning Interiors of Units Brush out any loose dust etc The interior should then be cleaned using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Do not use any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Particularly avoid saturating the unit bottom with excessive water or any other liqui
12. re fully turned off For further information please visit www energysavingtrust org uk 25 4 1 Water Use Water saving measures and tips Considerations have been made to limit the amount of water used in your dwelling these include All wash hand basin taps have flow regulators which limits the flow to 4 litres per minute The toilets have a 4 2 6 litre dual flush which gives the option to save water The bath has an overflow of 140 litres which is 40 litres less than a conventional bath and your electric shower has a flow rate of below 6 litres per minute There are also simple steps that you can take to reduce your water consumption which will help to save you money and water usage Take a shower rather than a bath Don t run the tap whilst cleaning your teeth Only boil as much water as you need when making drinks Don t leave taps dripping repair any worn washers Only wash full loads in washing machines and or dishwashers Water remaining after boiling eggs can be cooled and used to water plants as this is high in nutrients as is the dirty water taken from a fish tank If you drink tap water and normally run the tap for a while to ensure the water is cold collect this initial supply either in your kettle or to water plants etc alternatively instead of waiting for it to run cold keep a jug of water in the fridge Wash vegetables in a bowl rather than under a running tap 26 4 2 External water
13. that is FSC Forestry Stewardship Council certified or has a CoC Chain of Custody will ensure that it has come from a sustainable resource 30 Paints amp Finishes When choosing a paint or finish try to find one with a low environmental impact if you have the choice choose a product without a hazard warning on the label a black symbol on an orange or yellow square with a description of the hazard natural or all natural paints milk paints and white washes can contain less harmful Substances than ordinary paint calculate how much paint you need and try not to buy too much a lot of paint that people buy is never used re look for the European Ecolabel for indoor paints this means that they have a N i i lower impact on the environment Volatile organic compounds VOCs Most paints contain VOCs which can be harmful to humans wildlife plants and even building materials New legal limits have been introduced for VOC content in paints and varnishes used around the home VOC content must now be displayed on all such products Choosing the appropriate product with the lowest VOC content you can will help reduce harmful effects Think twice about projects that consume energy Some DIY projects will increase your energy usage significantly increasing fuel bills and your contribution to climate change If possible try to avoid putting heating in your conservatory as few conservat
14. 01684 612600 Malvern Police Station Victoria Rd Malvern WR14 2TE 0300 333 3000 Opening hours 9am to 5pm Monday amp Saturday 8am to 8pm Tuesday Friday A Accident and Emergency Unit Worcestershire Royal Hospital Charles Hastings Way Worcester Worcestershire WR5 1DD 01905 763 333 Hereford amp Worcester Fire and Rescue Worcester Road Malvern Worcestershire WR14 1TD 01684 572948 49 14 2 Emergency cut offs 14 2 Water The stop tap is situated in the cupboard under the stairs Turn the tap Clockwise to cut off the water supply Electric The consumer unit is situated behind the front door Flick the switch for the main supply to Off Maintenance Repair If you have any maintenance requirements or require an urgent repair your point of contact is Festival Housing Group The number below is operational 24hrs a day Festival Housing 0800 146 742 50 15 Links references and further information If you would like any further information on this HUG or require an alternative format of the guide please contact the following Markey Construction 01452 886 155 Unit Qi Quadrant Distribution Centre info markeyconstruction co uk Quadrant Way Hardwicke Electronic versions can be found at the Gloucester following address GL2 2RN www markeyconstruction co uk If you would like any further information on what has been covered in the guide please contact the following organisations
15. 4 3 3 General information on energy efficiency One of the key considerations when your house was being designed was the needed to be energy efficient so your home was built using the latest construction methods and environmentally friendly products There are simple steps that you can take that will also improve your home s energy efficiency With help from the Energy Saving Trust here are some simple steps that you can take a Turn your thermostat down Reducing your room temperature by 1 C could cut your heating bills by up to 10 percent and typically saves around 55 per year If you have a programmer set your heating and hot water to come on only when required rather than all the time Is your water too hot Your cylinder thermostat should be set at 60 C 140 F Close your curtains at dusk to stop heat escaping through the windows and check for draughts around windows and doors Always turn off the lights when you leave a room Don t leave appliances on standby and remember not to leave laptops and mobile phones on charge unnecessarily Only boil as much water as you need but remember to cover the elements if you re using an electric kettle If possible fill up the washing machine tumble dryer or dishwasher one full load uses less energy than two half loads A dripping hot water tap wastes energy and in one week wastes enough hot water to fill half a bath so fix leaking taps and make sure they
16. Home User Guide VICTORIA PARK ROAD DEVELOPMENT MALVERN WORCESTERSHIRE WR14 2NQ March 2011 Version 4 0 A guide to enable occupants to understand and operate their home efficiently and how to make the best use of local amenities Prepared by Markey Construction working in Partnership with Festival Housing Group Contents Page 2 2 Zi WW W W WN e U1 J1 U UI BR WN 1 1 1 2 3 INEFOCGUCTION cccccccccccececccecesccecesscecesssecescesseccessescesseseenuecees Environmental Strategy Design amp Features cccceeees Systems in PC oncore EEE EAEN SESEK E E e AEE E AE ET ANI E EE E AE AE ate AE E A A A A ATA Solar Pan SP em ee E ee ee een nee Prefabricated Timber Frame cceccccecccccceecceceeeeeeeeeececeeeeeeeeeeeeeeeueaeeeeeaeeenatseeenaeeeees LOWE Gla E ae ee ee een re Crena TID E ana E E E E ES Operational instructions eeeeeeseeseeessesseesesrerrererrerrerrerrerees cc E E A I E A E A E E E Window Operation amp CaPre ccccccccceccessssssccscsseeeseeeeeeeeeeeeeeeeeeeeeeeeeeesesssseseesseeeeeseeeeeees Front Rear Door OperatiOn ccccccccssssccccceceesseeecececeeeeeeeeceeseeeeseseeeeeeeseeseeeeeseeeeeeeeeeeeas Minimising CONCENSATION cccccccsscssceeeceeeeeeeeeeeeeeeeeeeeeeeceeeeeeeseseeseeeseseseeeeseeseseeeeeaeas BT VS Ch e a E E A T A EIO a E a oa EEE DFS ated Ligin e R E R E ce Gee deaiccdeceeeceneelt Eleciical Consumer UNT a
17. argeable service at the cost of 60 per annum Assisted collections can be arranged for elderly or disabled residents please call 01684 862151 for more information 28 5 2 5 3 5 4 If your collection is missed If your refuse is not collected please call 01684 862151 Information on recycling bins and there location In your kitchen cupboard you will find a 30 litre recycling bin This is to assist you with recycling and is in addition to your standard waste bin Information on compost bins and there location subject to property type Your home has been provided with a compost bin which is located in your back garden next to your shed and is accessible from the footpath It can be used for disposing of garden waste and house hold organic waste such as tea bags uncooked vegetables fruit and egg boxes Please keep out meat nappies dairy products and animal foul For further information on recycling please visit www recyclenow com What is WRAP WRAP is a non profit organisation that is supported by government funding Its main aim that is achieved through working with partners is to prevent waste promote recycling and develop markets for valuable products WRAP works with the public providing information and tools that support recycling and reduces food waste This helps bring measurable gains to the economy and long term benefits to the environment If you would like guidance on recycling and sustainable wast
18. ase see section one for further details There are a number of things you can do Make Less Moisture Wipe the water from your windows and sills with a cloth but make sure you wring your cloth out in the sink and don t put the wet cloth on a heater to dry Putting a wet cloth ona heater allows the water to evaporate back into the air which means it will re appear as condensation when the temperature drops Don t dry washing inside your home All the water from your clothes will go straight into the air and as soon as the air cools you will get condensation on your windows and walls Put lids on you saucepans when you cook This keeps steam in the pan and saves money on your fuel bill 11 Vent your tumble drier outside If your dryer is not self condensing make sure you put the hose out of a window to ensure the hot moisture filled air produced by the machine does not condense inside your home Opening a window is not enough You can get hose kits from most electrical amp DIY stores Increase The Ventilation Use the trickle ventilators in your windows You need a good air flow to help get rid of moisture which is produced in your home all the time Modern windows have pull down flaps to help ventilate your home Keep these open as much as possible so damp air can escape Open a window when cooking and after showering bathing Boiling pans hot baths and showers produce lots of steam Opening a window ensures th
19. cated in the following areas Adam Lee Avon Close Craig Lee Dukes Meadow Jamaica Road Lower Howsell Michael Crescent Victoria Park Kent Close Duke of Edinburgh Way of pL a ee Supermarket Co op 01684 564684 162 Worcester Rd Malvern WR14 1AA Morrisons 01684 564415 Roman Way Great Malvern WR14 1PZ Outdoor areas The Malvern Hills The Malvern Hills have been described as a mountain range in miniature the eight mile ridge containing some of the oldest rocks in Britain their craggy outline giving the impression of uplands further west The Malvern Hills and commons are very popular with walkers The Malvern Hills Act 1884 gave the land under the jurisdiction of the Malvern Hills Conservators as open access on foot for all time Place of Holy Trinity Church 01684 561126 Worship 2 N Malvern Rd Malvern holytrinitymalvern org uk WR14 4LR Pharmacy Victoria Pharmacy 01684 575990 146 Worcester Rd Malvern WR14 1SS 45 Leisure Centre Splash Leisure Complex 01684 893423 Priory Rd Malvern WR14 3DS Public House The Bakery Inn 01684 576076 126 Worcester Rd Malvern WR14 1SS News agents amp Link Top News 01684 573031 86 Worcester Rd Malvern Post Office WR14 1NY Cash Points 3 Co Operative Bank Pic Co op Store Malvern Link 162 Worcester Rd Malvern Worcestershire 4 WRI 1AA 0 23 miles away 0 amp 8 Charge free 4 Cashbox SUNNYLODGE 2685 WORCESTER ROAD MALVERN
20. ce SUDs Sustainable Urban Drainage Systems are designed to reduce the potential impact of new and existing developments with respect to surface water drainage discharges They are designed to replicate natural systems that use cost effective solutions with low Sustainable Urban Drainage Systems environmental impact to drain away dirty and surface water run off through collection storage and cleaning before allowing it to be released slowly back into the environment Conventional drainage systems are renowned for flooding and polluting of the environment and as a result can cause harm to wildlife amp habitats and can contaminate groundwater sources which are used for drinking water The Weholite system at Victoria Park Road has been designed by a hydrologist to be easily managed SUDS use the following techniques source control permeable paving such as pervious concrete storm water detention storm water infiltration evapo transpiration e g from a Green roof Solar Your home has been fitted with Worcester Bosch FKC series flat panel solar collectors This solar water heating system absorbs solar energy and converts it to heat which is then pumped directly to your hot water cylinder providing hot water from a clean renewable source of energy Solar water heating panels do not rely on high temperatures or direct Sunlight to work Even on cloudy days they can deliver significant energy sav
21. cycling and waste What to do with waste that is not covered by the standard weekly collection If you have waste that is not covered by your weekly collections here are some suggestions to how it can be disposed of Bulky waste The local authority offers a bulky domestic waste collection 3 i REDUCA service for the removal of large household items from outside S i your home Before disposing of any unwanted furniture or goods x o please consider donating your unwanted goods to one of the u m organisations below This will save you the cost of disposal and J will enable others to reuse you unwanted items K 2 St Michaels Hospice Advertise your unwanted items for free at Malvern 95 97 www freecycle org Church Street www ilovefreegle org WR14 2AE And remember you can also obtain 01684 891514 items from here for free as well Acorns Children s Hospice Shop 1c Court Road Barnards Green Visit charityretail org uk for more charity Malvern shops in the area WR14 3BS 01684 569707 You could always try to sell your unwanted goods on Ebay in a newsagents window or even in your local paper 33 However Malvern Hills District Council does offer a collection service for bulky household items such as three piece suites fridges freezers white goods electrical items and many other types of household furniture The cost to remove bulky items are as follows 17 50 for up to 3 items All additional items wil
22. d Drawer Boxes system is designed to operate under a maximum load of 25kg Do not lean on partly opened drawers as this may cause the drawer box to part from the drawer runner To remove drawer boxes pull out the drawer box until it resists Tip the front upwards to disengage the box from the runners 14 To clean drawer boxes Remove drawers from the units and brush to remove loose dirt etc Clean the drawer box using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Do not use any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Particularly avoid saturating the drawer bottom with excessive water or any other liquid General Care 1 Never place hot cooking utensils taken straight from the hob or oven directly onto the worktop surface as this will cause damage Use heat resistant mats The Duropal laminate is tested to a temperature of 180c Boiling water and cooking splashes will therefore do no harm to the surface of the worktop 2 Do not allow water or other liquids to stand on the worktop or collect around joints and cutouts Wipe away immediately 3 Check the seal around all inset sink tops hob cut outs end caps jointing strips etc thoroughly in order to
23. de Alternative Formats 9 Recycling and WaSte ccccccccsscsssescesessesseesessessesessseseeseeeees 9 1 What to do with waste that is not covered by the standard weekly collection 10 Public Transport capsaneasactvas pees rserseniesde ne hscaesayneenaeseeniteas 10 1 Details of public transport 10 2 Cycle paths 10 3 Car parking park amp ride schemes and car Nie ee eeeeeeseseeeeeeeeeeeeeeeeeeeeeeaeenaaes 11 Local AMeNITICS 0 cece eee esccceeecceccccsscccssceecccceaeceassceseeeeas iee Mines TO Do na ES 13 Responsible Purchasing c ccccccssssssssssssssessseseseeseeeseeens 14 Emergency INFOLIMATION cccccccccscccscccsccucscuscecssccccccssencscnsauens 14 1 Contact details for the Emergency SEPrviCeS cc cccccccccssseceeeeeeeeeeeeeeeeeeeeeeessseeeeees 14 2 Emergency cut offs 14 3 Maintenance Repair 15 Links References amp Further Information 0 ccccccecseceeeee 16 Appendices 30 32 32 38 42 44 47 48 49 50 51 53 Introduction The aim of the home user guide is to help you understand and operate your home efficiently and to make the best use of local facilities Your home has been built to achieve code 3 under the Department for Communities and Local Government Code for Sustainable homes CSH The building itself has been constructed using a prefabricated insulated
24. e 5 CH5 desired setting using the control knob 1 We recommend the following settings Left setting during spring and autumn Middle setting during mild winter Right setting during cold winter I r When you adjust the temperature the set value is shown in a me 7A the display 2 After five seconds the display returns to NS S standard mode the current heating flow temperature Normally you can adjust the knob 1 continuously up to a flow temperature of 75 C However higher temperatures can be set on your appliance have your engineer make adjustments so that you can operate the heating system at higher flow temperatures Switching off heating summer operation You can switch off the heating in summer without switching off the hot water supply e Turn the knob 1 for setting the maximum radiator temperature all the way to the left Setting a room or outside temperature controller e Set the room thermostat 1 and or the thermostatic radiator valves 2 according to the instructions supplied with the control s Danger If you smell gas or suspect a gas leak e Do not switch lights on or off e Do not use any other electrical switches e Do not use a telephone in the hazardous area e Do not use naked flames such as matches or cigarette lighters e Do not smoke e Turn off
25. e disposal please visit their website for further information www wrap org uk 29 Sustainable DIY NOTE The stairs at your property are of a timber construction If you are installing carpets and require carpet grips ensure that they ARE SCREWED and NOT NAILED down as this will cause creaking and may affect the stairs integrity If you are planning to carry out DIY it is important to choose the most suitable materials for the job Here are some tips to ensure that you chose products that are sustainable are non hazardous and are suited to your home Fixings it is important to remember that your house is constructed using a timber frame so when putting up a picture frame for example you will need to check exactly what you are screwing into It will be either plasterboard or into the stud wall in the case of it being plasterboard you will need a cavity wall fixing If it is stud you should be able to screw directly to the wall If you are in any doubt you should contact a professional as it is essential that know exactly what you are screwing drilling into prior to starting Timber the timber you choose can have an impact on the environment Materials that are less environmentally damaging do not necessarily cost more often perform well and many are widely available For example using reclaimed wood saves energy and resources When buying timber from a merchant it is important to know where is has come from buying timber
26. electrical items should be taken to the local Household Recycling Centre HRC for recycling Good condition non electrical items can be taken to local charity shops some of which are happy to accept larger furniture items Items that will not be collected include fixtures and fittings i e windows doors bathroom Suites etc or builders garden rubble This service is not available for house clearance purposes Please note that the council only collect bulky items one week in every four To confirm a booking please or for further information contact customer services on 01684 862151 or email worcestershirehub malvernhills gov uk 35 Household Recycling Centre The district s Household Recycling Centre HRC is located at Worcester Road Malvern Link The site is operated by Worcestershire County Council and is for domestic waste only The facility is open 7 days a week all year round except Christmas Day Boxing day and New Years Day The opening times Worcester Road Malvern Link Monday Saturday 8am 6pm Worcs Sunday 10am 4pm WR13 5AX Tel 01684 892785 Wyre F Oresi a Eer eS UF I s iBromsgroves ee ie Fa eo ae met ae k Se r a Redditch Worcester Malvern City LE Wychavon Herefordshire 36 Batteries Household batteries are accepted by all Household Recycling Centres Some retailers also provide in store recycling facilities for batteries in order to fulfil their obliga
27. hting Eterna BH24B PIR 23W fitted to both the front amp rear of the property 16 2 3 Plumbing Heating system Your Vaillant Ecotec 615 is a highly efficiency boiler that enables you _ to save over a third of your heating bills wast Operation For access to the controls open the front flap by pulling at the centre of the case strip 1 Display indicating the current heating flow temperature the pressure in the heating system the operating mode or additional information 2 The i information button 3 Built in control timer if fitted 4 Pressure gauge displaying the pressure in the heating system 5 Main ON OFF control 6 button for moving forward in the display 7 button for moving back in the display or for displaying the pressure in the heating system 8 Reset button 9 Maximum radiator temperature control The ecoTEC plus appliance is fitted with a digital information and analysis system This system provides information on the operating status of your appliance During normal operation the display 1 shows the current heating flow temperature in this example 45 C In the event of a fault an error code appears instead of the temperature 17 The display also gives the following information 4 Indication of the current heating system flow temperature or water pressure in the heating system or display of a status or error
28. in a year Energy saving light bulbs use between a fifth and a quarter of the electricity of ordinary bulbs to generate the same amount of light So where you d normally use a 60W bulb you ll only need a 11 14 Watt bulb 23 3 2 Details of EU labelling scheme for white goods The EU Energy Labelling scheme is a compulsory requirement for all white goods and home appliances sold within the EU It allows consumers to clearly see the efficiency and energy consumption of a product The system used by the EU Energy Label runs from A to G and primarily shows energy efficiency Other details shown by the scheme including various performance related ratings also scaled A to G Since its introduction in 1995 the EU Energy Label has become a widely recognised and respected guide for manufacturers and consumers alike The scheme covers Dishwashers Washing Machines Freezers Fridge Freezers and Refrigerators All of which require a D rating or above Energy Manufacturer Model More efficient Less efficient Energy consumption kWhicycle Dawes O8 CUNA teri Petals Hr 60 C OION eye Acta energy Conusznptos wit Gepead on how Me appliance I used Washing performance Achighet G tower Spin drying performance A higher G tower Sgin speed opro Capacity cotton kg Water consumption Noise Washing dB A re 1 pW Spinning Further nfcermadion i con tinusd in product brochures Washing machine 2
29. ings That s because they work on the principle of light absorption rather than needing heat or direct sunlight features and benefits As solar energy harnesses the energy from the sun it produces none of the CO2 emissions of using fossil fuels solar panels can be fully recycled The Greenskies system includes a control which enables you to set the hot water temperature you require with ease Greenskies requires minimal maintenance and is extremely robust Maintenance When carrying out maintenance work on the system set the mode selector switch S to solar heating pump OFF The solar heating pump will stop The display backlighting is red OFF flashes and the symbol stops moving you can then switch off the power supply Display shows flashing red yellow Short circuit on sensor lead to Check sensor lead Ti solar panel temperature sen sor Q GTA RETE ne feg Short circuit on sensor lead to Check sensor lead gg solar panel temperature sen sor ip E TOTI BTS TEHA Break in sensor lead to solar Check sensor lead ip panel temperature sensor Q Break in sensor lead to solar Check sensor lead panel temperature sensor amp STS Goo i Indication of a fault in the sys Gheck that the shut off tem e g shut off valves valves are open closed ar in the system or defectve solar heating system Check the system If necessary have the sys eae tem bleed
30. is steam condenses outside rather than inside your home It also helps to keep your kitchen and bathroom doors shut when these rooms are in use for about 20 minutes after to stop moist air getting into other rooms When your kitchen bathroom or other rooms are not in use leave doors open so heat can spread evenly through your home Allow Air To Circulate Do not put furniture against the outside walls of your home The inside walls between rooms are always warmer and are therefore less prone to condensation Leave a gap between the wall and the furniture so air can circulate and ensure that wardrobes and cupboards are properly ventilated to prevent mould growing inside 12 Keep your home warm When moisture condenses on your walls it makes them colder This causes you to loose heat and increases the risk of mould growing It then takes more energy to heat your home to a comfortable temperature which costs more Heating your home efficiently helps reduce condensation and could save money on your heating bills Try to keep your home above 18 C 63 F most people find a comfortable heat is around 21 C 70 F Condensation is sure to occur if you let your home fall below 18 C Remove mould as soon as you find it You MUST remove mould as soon as you find it to stop it spreading and causing more damage to your home You can get special cleaning products from DIY stores always follow the manufacturers instructions or use a good
31. l be charged at the same rate Payment must be made before items are collected Please make requests to Customer Services where a customer service advisor will be happy to take your payment and book the collection for you Collection details will be confirmed at the time of booking Please note that only the items you state will be collected Please place the items at the front of your property on the day of collection confirmed to you by 8am Collection operatives will not come into your property or garage to collect Most household items can be collected View the following list to see what sort of items can be picked up Please use the list below as a guide to the items that fall within the bulky items category and which can be reused or recycled Armchairs Headboards Barbecues Hi Fi equipment Beds Ironing boards Bed bases Knitting machines Bicycles Lawn mowers Bureaus Metal Cabinets Microwaves Carpets Mirrors Chairs Ottomans Chest of drawers Sofas Computers Slides Cookers incl hobs hoods ovens Swings Cots Tables Desks Televisions Dishwashers Television stands Dressing tables Tumble dryers Electric fires Washing machines Fridges Wheel barrows Please attach fire retardant standard if applicable 34 Items that weigh less than 25kgs and which are small enough to fit within a standard size dustbin can be left out for collection with your normal refuse although they will not be recycled Ideally small
32. nd is located at the map below For further enquires and train times please contact the following 38 Bus Route There are several bus routes that run directly from Pickerleigh Avenue the main road just off Victoria Park Road Theses include the 44 44a 362 and the 363 These routes allow direct access to the surrounding area and also further afield as all of these routes operate via both Great Malvern and the Malvern Link train stations H Pos Seeqae o i s p ws peta D B J J gt he fo eae a HAND BURY hN 2 ee pe gor os NC mig 4424 MEN 4B 425 Ex anh K oe The lt Ta I Spring i Park Oy a Industral Sifra a Abe i _ Industrial Lan gt e a ase w Bus routes Frequency E Hourly Monday to Saturday me lt a 15 minutes Monday to Saturday 1 hourly Sunday z EZY Summer Sunday only m by Se 30 minutes Monday to Saturday M E 1 Journey Saturday a M 1 Journey Friday E E 2 hourly Sunday Bank Holiday only N G 2 hourly Monday to Saturday HE Combined routes OOO Schooldiversion nog Buses travel in direction of arrow shown mt dM amtaa Bridleway Sess Walkway cycling permitted Foa eevseeees Worcestershire Way _ eas E3 Cycle parking _ One way street A Covered cycle parking 0 Bus Stop 2 a Private Schools hon Church Please find the 44 amp 44a bus timetables in
33. nvironment when sourcing construction materials for your home FSC 2 1 Operational Instructions General Window Operation amp Care The Spectus Elite 70 range has been selected to supply both windows and French doors as they offer versatility in both style and appearance They have been designed for easy amp effortless operation All you need to do is simply turn the handle Features e Window Energy Rating of band A can be achieved through the flush glazing which not only maximise Window Energy Rating but also improves the aesthetic finish e Market leading multi chambered profile provides increased thermal efficiency e 10 year guarantee e Secured by Design certification e Cost effective solution with styling perfect for the majority of building types Front Rear Door Operation Your composite doors are Kingsbury and have been supplied by Bowater as they provide a comprehensive range of low maintenance composite doorsets The Kingsbury is designed with meticulous attention to every detail and finished to the highest possible standard Every Kingsbury door comes with a multipoint locking system as standard They are fabricated to ensure they meet the highest standards of security and performance and are supplied tested to the requirements of PAS23 PAS 24 and Secured By Design The doors are tested to withstand extreme sunlight conditions and are UV stability guaranteed to 10 years They are manufactured using CFC free
34. ories are well insulated and much of the heat is likely to be lost think about using solar power for water features and lighting in your garden Manufacturing tools uses energy and resources but many are hardly used The average drill is used for less than 15 minutes in its entire lifetime so consider borrowing or hiring instead of buying 31 7 Smoke Alarm information Your home has been fitted with an Aico Ei154TL heat alarm and an Aico Ei156TLH optical alarm Both of these alarms run off mains power and in the event of power failure have a rechargeable battery backup which can last up to 6 months without a mains power supply The green indicator shows that mains power is present and every 40 seconds the red light will flash to show that it has self tested Pressing the button will test the alarm and sound the horn while suppressed When the battery is empty the alarm will flash and beep every 40 seconds to indicate in needs recharging Alarm has a 5 year guarantee 8 HUG Home User Guide alternative formats If you require a copy of this guide in an alternative format please contact Markey Construction Markey Construction 01452 886 155 Unit Q1 Quadrant Distribution Centre info markeyconstruction co uk Quadrant Way Hardwicke Electronic versions can be found at the Gloucester following address GL2 2RN www markeyconstruction co uk Please note there is a charge for this service 32 9 1 Re
35. polyurethane foam for the inner core and a timber free construction throughout with all extruded components are sourced in the UK 10 Minimising Condensation Although you can not see it there is always moisture in the air This can appear as condensation and be seen as steam or mist on your bedroom windows in the morning in the bathroom mirror or from your breath that you can see when you go out on a cold day It mainly appears in cold weather and is found on the coldest surfaces or in places where there is little or no movement of air You will find it in the corners of rooms or near windows or behind furniture It mostly appears on north facing walls which are colder because they don t get the sun The damp caused by condensation can cause mould to grow on walls fabric and furniture which eventually leads to rotting It can also cause paint to blister and wallpaper to peel off Mould gives off tiny seeds called spores these spores float in the air this is how it spreads and can make conditions such as Asthma Modern construction techniques such as insulation to walls draught proofing on doors and sealed window units have made it easier for you to keep your home warm by minimising draughts and stopping heat escaping from your home But these improvements also stop moisture escaping To reduce the risk of condensation in your home a control system can be installed such as Mechanical Ventilation Heat Recovery MVHR Ple
36. r leaking from the showerhead Cause Rectification Normal for a short period after shut Off Check that the pressures are not in excess of the specifications for the product Renew the thermostatic cartridge To Contact Kohler Mira Mira Showers Customer Services Telephone 0870 241 0888 Mon to Fri 8 00 am 5 30 pm Sat 8 30 am 3 30 pm E mail technical mirashowers com Fax 01242 282595 By Post Cromwell Road Cheltenham Gloucestershire GL52 5EP 21 Kitchen taps Java Single Flow Monobloc Sink Mixer kitchen sink tap with a swivel spout and a flow rate of 4 litres per min Toilets The Galerie FLUSHWISE WC which has won the Waterwise Marque is a dual flush that operates using 4 or 2 6 litres of water Bath Volume i Twyford Celtic 140 litre bath Hand basin Alcona Basin with a flow rate of 5 litres per min 3 1 Energy Low energy light fittings Depending on how long your lights are in use every day just one energy saving light bulb could save you on average around 2 50 a year And the light bulb will last around 10 times longer than a standard bulb and could save you around 40 before it needs replacing Fitting all your light with energy saving bulbs and you could save around 37 a year and 590 over the lifetime of all of the bulbs These savings take into account the higher cost of energy saving light bulbs With prices starting from 1 2 you ll usually recoup the extra outlay with
37. ssins a a aiaa Eea ada ega AE ia a e E mee eee A E E A eee EE EE eee Plumbing ssri sisisi neinei uio n on rE Er eE iae ana a Pea VS is E E ated ones tne eeaaeceeasanete Sany WI Oea ET Low energy light FItCINGS cccccccccsssssssessessessesesssssseaeeacececancesececeseeeeceeceeeeeeeeneneeeness Details of EU labelling scheme for White QOOdS ccccccccceecceeeeeseeseeeeessteeseeeaes General information on energy effiCieNCy ccecccccceeeseesesessseeessseeesaseeeseeeeeeee es Water USO rciris ss ees te era ese Water saving measures ANC tIPS cccceeecceeseeseeeseseeeseseeeeeeseeeaeaeaeeeeeeeeeeeeeeeeeeeeseeeess External water use and eCffiCl MnCy ccccccccccsssssssesssessesesesssssesseceeeeeesaeeaseseeeessaeeeeeeees Recycling and Waste Collection errn Your household refuse and recycling SCrViCe ccccccccccccceeeeeeeeeeeesssseeessseeeesseeeas Information on recycling bins and there lOCAtION ecceccccceeecssssessesesseseeeees Information on compost bins and there location cccccsessssssssseeeeseeeeeeeeeees VG FS WRAP cerae cates ea dante gesss scat ace Se seere es aca ea pws teedesiesinntsecsttsees chee adac ees 23 24 Pis 26 27 6 Sustainable DIY cc ccc ceecccssccssccccccceucccssscccccccseeceascesscaaeees 7 Alarm Information cccccccccccscccscecccsceceucccssceeccccesececusceness 8 Home Information Gui
38. the appendices amp secondary schools acne eee a Primary Infant Junior Schools Health Care Centre E Railway line and station B Hotel County boundary T Public House b Open space parks 1 Post Office Major employment areas fai Museum Art Gallery eae Major retail areas e Sports facilities Supermarket For more bus service information please visit www worcestershire gov uk 39 10 2 Cycle paths Living in the foothills of the Malvern gives excellent opportunities to explore the area on your bike There are excellent cycle routes which are ideally suited for exploring the landscape culture and heritage of the Area of Outstanding Natural Beauty AONB Here are some on road cycling routes which differ in the distances and level of difficulty ranging from pleasant meanders along quiet country lanes to more hilly excursions with prolonged climbs Onroad Cycle Routes in the AONB WORCESTER N A Suckley Bromesberraw CJ Malvern Hills AONB Knightwick amp Storridge mem Colwall amp Cradley memes British Camp amp Bromesberrow Crown Copyright All rights reserved lo ershi km GLOUCESTERSHIRE For reference purposes 9m copie or refe i No further s may be made 5 These maps have been produced in partnership with the Malvern Hills AONB to provide a total of fourteen routes around the area There are trails for experienced riders families and those just wanting a gentle cycle
39. the gas supply at the gas meter e Open the windows and doors e Warn other residents e Get out of the house Please refer to manufactures guidance for further information 19 Sanitary Ware Shower Operation The Mira Minilite thermostatic mixer has a single sequential control lever for on off and temperature control and a flow rate of 6 litres per min The control lever operates anti clockwise in the following sequence Off On Cold Warm Maximum Preset Temperature Maximum Preset Temperature Cleaning The Mira Minilite shower that has been installed requires regular cleaning The showerhead MUST be regularly cleaned to remove scale and debris The chrome plated parts should be cleaned using a mild washing up detergent or soap solution rinsed and then wiped dry with a soft cloth Warning Many household cleaners contain abrasive and chemical substances and should not be used for cleaning plated or plastic fittings Do not use descalents on this product 20 Fault Diagnosis Symptom Fluctuating or reduced flow rate Cause Rectification Check the showerhead hose and filters for any blockage Make sure that the maintained inlet pressures are nominally balanced and sufficient Make sure that the inlet temperature differentials are sufficient Make sure there are no air locks or partial blockage in the pipe work Make sure that the Flow regulator fitted incorrectly Symptom Wate
40. timber frame which results in lower heating cost All of the materials in your home are environmentally friendly and are from sustainable sources To reduce water consumption the building has been fitted with water saving features such as flow restrictors and a rainwater butt When your house was constructed a Police Architectural Liaison Officer ALO carried out an inspection to ensure that it was safe and secure resulting in a secure by design certificate being awarded During construction it also achieves a performance beyond compliance rating which is the highest rating in the Considerate Constructors Scheme The guide itself has explanations of the equipment features installed how to use them effectively and maintenance instructions to ensure that your home functions as efficiently as possible It also gives tips on how you can live a more sustainable life resulting in savings on energy water and household running costs It gives details of you waste collection services such as the days of collection and what to do with bulky waste items If you are planning to carry out DIY it makes Suggestions on products that would be most suited to your property It gives addresses and contact numbers for your local GP Post Office Supermarket and other local amenities If you are planning a day out look no further as the guide Suggests areas of interest and places to visit 1 1 Environmental strategy design and features Systems in pla
41. tions under the recent EU battery directive Battery recycling points are available at most Supermarkets Electrical and Electronic Equipment Electrical and electronic items cover a wide variety of items including Soe audio visual equipment lighting household appliances IT and telecoms equipment tools and even toys Most electrical and electronic equipment is essential that these items are disposed of responsibly Following the introduction of the Waste Electrical and Electronic Equipment WEEE Directive retailers now have a responsibility to ensure their customers can return their WEEE free of charge and many now offer in store take back schemes Alternatively electrical and electronic equipment can be taken to the local Household Recycling Centre Paint The County Council provides chemical banks at all the Household Recycling Centres in which tins of paint can be deposited If the paint is water based i e fa emulsion and has dried up completely then it can be placed in with the non recyclables at any of the Household Recycling Centres HRCs Last year Malvern Hills District Council was able to recycle 33 of our household waste last year With your help they hope to recycle even more in 2011 For ideas on how to reduce your household waste please take a moment to look at www letswasteless com 37 10 Public transport 10 1 Details of public transport Your nearest train station is Lydney a
42. use and efficiency There are also saving that can be made for external water use Your home has been provided with a water butt that gives you a supply of up to 200 litres of rainwater which can be used for general gardening purposes or even washing your car Tips for outdoor water use When gardening try to use a watering can a drip irrigation system or a hosepipe with a trigger and better still connect it to your water butt This allows for sensible water wise gardening whilst still conserving supplies Pressure washers use a lot of water Use them sparingly and think about what you are doing If must use one to wash your patio furniture or bike why not do it on the lawn so the water gets recycled Lots of people use bathwater on their garden Remember this is dirty water Use it immediately and never store it Do not use it on fruit or vegetables or near children Use a trigger nozzle on your hosepipe to halve the water used and direct the water flow to the roots of your plants Alternatively by using a watering can you can significantly reduce the amount of water wasted Your roof collects about tens of thousands of rainwater each year This could fill your water butts hundreds of times with free water Use a bucket and sponge to wash your car Just 30 minutes with a hosepipe will waste hundreds of litres And using a bucket will give your car a much more precise wash If you must use a hosepipe attach a trigger nozzle
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