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RM Tutor 4 User Guide for CC4

1. the icon to the required application on the Controls desktop and release A pink border will appear around the selected application as you move the mouse around the desktop or Click Select and choose the application from the displayed list Note RM Tutor will identify if the Control is running multiple monitors giving you the option to confirm which one the selected application is sited on If you are unsure which is the correct screen click Identify If only one monitor is detected select Whole Desktop 4 Choose the Clients to include in the Show 5 Set additional Show OptionsShowOptions if required Note You can apply Internet restrictions at the Tutor preventing inappropriate websites being displayed to Students during a Show 6 Click Show Chatting to Students RM Tutor allows you to Chat to any number of connected Clients simultaneously via a scrolling text window gt To Chatto Clients 1 Select the Clients or Group of Clients you want to Chat to in the List View If you do not select a Student icon all connected Clients will be included Choose Client Chat from the Control Window drop down menu Or Click the Communicate icon on the Control toolbar and choose Chat Or Right click on an individual Client and choose Chat 3 The Chat Properties Dialog will appear Create Discussion Topic v 2 testing z v 2 Testing Options C Members can decline to join
2. Tutor V Add desktop shortcut for Tutor control M Remote Deployment Utility Name and Connectivity Server Install to C Program Files RM RM Tutor 44 Select the component s to install on the workstation Student Install this component sometimes called the Client on workstations that will be remote controlled By installing this component you are enabling a Tutor machine to establish a link with the Student The range of features available to students are limited to those that enable them to communicate with the teacher for example sending a help request Install Configurator component The RM Tutor Configurator is used to customise the Student set up at each workstation For example setting the Transport to be used allocating a Student name and setting security When you choose the Student component you will also be given the option of installing the Client Configurator Uncheck this box if you do not want to install the component you can still configure the Student machine by running the Client Configurator at a later stage of this installation Note If you re installing the Tutor component the Client Configurator will be installed by default Add Configurator start menu shortcut Choose whether to create a start menu shortcut to the Client Configurator at the Student workstation The advantage of installing this at the Student machine is that it makes it easier to make changes t
3. 3 Choose Client Power Management Power Off from the Control Window drop down menu or Click the Manage icon drop down arrow on the Control toolbar and select Power Off or If displayed click the Power Off icon on the toolbar 4 The Client workstations will now Power Off Finding and Connecting to Students The Control Configuration dialog is used to specify how the Control connects to Clients at Startup You can Browse the Network and Connect to Clients with a specific name Connect to a Known List of Clients Create a class and enable Clients to connect to it Note If the expected Clients are not found it may be because RM Tutor has not been configured to browse the required Networks See Configuring RM Tutor For Subnet Browsing for more information If a Name Server Gateway has been configured the Tutor program will use the details registered here rather than perform a browse across the network gt To browse and connect to Clients 1 Select School Configuration from the Control Window drop down menu Select Startup Click in the Browse and Connect to Students starting with box Enter the first few characters of the Client names that you want to connect to For example entering Class1 would connect to all workstations whose Client name started with Class1 e g Class1_Wk1 Class1_Wk2 etc Click Ok Click Yes to re initialise the Control Configurator The Control will connect
4. The scope of port TCP 139 is changed from Subnet to ANY on Windows XP SP2 Local Security Policy Settings On Windows Vista workgroup connected PC s the following local policy settings are set Network Access Allow anonymous ENABLED SID Name translation Network Access Do not allow DISABLED anonymous enum of SAM accounts Network Access Do not allow DISABLED anonymous enum of SAM accounts amp shares Network Access Let everyone ENABLED permissions apply to anonymous users Network Access Restrict anonymous DISABLED access to Named Pipes and Shares Starting the Installation Insert the RM Tutor CD if applicable The RM Tutor Welcome menu will automatically appear when you insert the CD If it does not access the CD ROM drive from your workstation and run SETUP EXE Select which installer to use setup exe or MSI file If an Active Directory deployment is required you will need to install using the MSI file Note If you are upgrading your Windows operating system you must ensure that you de install RM Tutor prior to upgrading RM Tutor can then be re installed once the operating system upgrade has been completed If you are installing to an 2000 XP workstation or server make sure that you are logged in as an Administrator RM Tutor setup program The Setup program Welcome screen will appear Click Next to continue RM Tutor Licence Agreement The RM Tutor Licence Agreement will be displayed Please re
5. With the required Client icon selected choose Client View from the Control Window drop down menu Or Click the View Client icon on the Control toolbar Jsing RM Tutor J p ane or Right click on the Client icon and choose View or Click the required Client name on the Quick View Toolbar 2 The View Window for that Client will appear at the Control To aid navigation of the Client screen a thumbnail image of the screen is displayed enabling you to scroll the Client desktop more easily Simply click and drag inside the thumbnail to view specific areas The navigation panel can be enabled or disabled by selecting View Navigation from the View Window drop down menu ining eLearning Credits ick deve to get some ideas Note For acceptable performance while Viewing ensure that the Client s Active Desktop is turned off To stop Viewing the Client and return to the Control Window 1 Choose Client Close from the View Window drop down menu There are three modes in which you can View a Client workstation Share The Client s screen will be displayed at both the Control and the Client Both the Control and the Client will be able to enter keystrokes and mouse movements Watch The Client s screen will be displayed at both the Control and the Client Only the Client will be able to enter keystrokes and mouse movements The user at the Control will be locked out Control The Client s screen will be
6. or Right click on the selected workstations and choose Deploy Client Configuration The Deploy Summary dialog will appear Click Properties to enter the details for the deployment Click Browse to specify the folder containing the Client Configuration file that is to be deployed The default configuration file is CLIENT32 INI and is stored in the RM Tutor installation directory Click Edit to access the Client Configurator in order to make changes to the Configuration file For the new settings to take effect immediately by default the Client Service will be automatically restarted after the deployment If not required uncheck the Restart the RM Tutor Client service box Click OK to return to the Summary dialog You can view the contents of the configuration file by clicking on the file name Click Deploy A progress dialog will appear enabling you to monitor the status of the deployment 10 Click Close when complete Deploy a RM Tutor license file When installing a RM Tutor package a license file is sent to each workstation However there may be occasions when the license information needs updating For example you have purchased additional licenses and the license file needs updating to reflect this By using RM Tutor 4 Remote Deploy you can remotely update the file on user workstations 1 Select the required workstations 2 Choose Deploy RM Tutor License file from the Deploy Main Window Drop Down Menu
7. 1 In the Student Survey pane click the Select Add Question icon Green Cross The Select Question dialog will appear Select Question Question Response Did you have enough time for today s topic Yes No Which module did you find most beneficial ABCD Question Response J Ce 2 Select a question from the list and click OK 3 The question will be displayed in the Survey pane ready to be sent to Students Manage Questions and Responses As well as enabling you to choose an existing Survey the Select Question dialog can be used to add new questions responses and edit questions responses if the current examples are not appropriate 1 If the Survey list does not currently include the required question enter the new question along with the responses in the boxes provided and click Add or To edit an existing question select it from the list change the question and or the responses and click Add Note If you change the question it will be added to the list in addition to the original If you only change the responses the original will be overwritten To use the question in a Survey select it from the list and click OK The question will be displayed in the Survey pane ready to be sent to Students Note When you use customised responses in a Survey they will be attached to that question only If you want to make the responses available to other Surveys they need to be added to the default d
8. 4 EA TD OL Connections 3 3 Clients 1 Choose View Device View from the Control Window drop down menu or Click the Device Control icon on the left hand side of the Control Window In the List View the Student icons can be viewed in a number of different ways Choose View Large Icons Small Icons List Details or right click in the List View and select one of these options to change the layout of the Student icons When viewing the Large Icons layout an icon is displayed next to the Student icon informing the Tutor of the current Device restrictions If the List View is in Details layout a summary of Device restrictions for each Student is displayed Block Access to CD DVD or USB Devices 1 Select the required Students in the List View 2 Choose Device CD USB Block Access from the Control Window drop down menu Or Click the CD DVD icon or USB icon at the bottom of the Control Window and choose Block Access 147 Read Only Access to CD DVD or USB Devices Provide Students with read only access to CD DVD or USB devices 1 2 Select the required Students in the List View Choose Device CD USB Read Only from the Control Window drop down menu Or Click the CD DVD icon or USB icon at the bottom of the Control Window and choose Read Only Unrestricted Access Provide Students with full access to CD DVD or USB devices 1 2 Select the required Students in the Lis
9. This option enables you to display the individual summary reports at Student workstations Print report Enables the Tutor to obtain a printed copy of the Class and Student summaries Highlight the required item in the Tree and click Print Report When ready close the window to return to the Test Console dialog from where you can exit the test This will clear the results or reports from the Student screens RM Tutor 4 The Test Player 198 The RM Tutor Test Player is the testing utility that loads at Student PCs when an exam is running While the Player is loaded Students are unable to use any other applications However the Tutor can elect to unlock the machines as each Student finishes the exam rather than make them wait for all Students to finish The Tutor uses the Testing Console option to choose the Students to participate in the exam and select the exam to run At this point the Test Player loads automatically at each Student PC When the Tutor starts the exam the first question appears and the Students can then work their way through the exam Example Exam Ee Choose the correct Capital Cities for the countries listed Please place the text in the right place is the capital of England is the capital of Italy is the capital of America is the capital of Japan The Test Player window displays the following Exam time Counts down the time remaining Questio
10. gt To copy files and directories from a Client to a Control 1 Select the required Client in the List View 2 Click the File Transfer icon on the toolbar and choose File Transfer Or Choose Client File Transfer from the Control Window drop down menu or Right click on the selected Client icons and choose File Transfer or If you are Viewing the Client select the File Transfer icon on the View Window Toolbar 3 The File Transfer Window to that Client will open 4 From the Control Tree View select the destination drive or directory into which the items will be copied 5 From the Client List View select the item s to be copied to the Control 6 Click on the toolbar Copy File button 7 Aconfirmation dialog will be displayed click Yes Note The required item s can also be dragged from the Client View and dropped into the appropriate directory in the Control View gt To transfer files between Clients With RM Tutor s File Transfer it is also possible to copy files and directories between two Clients To do this connect to each Client and display the File Transfer Window for each Arrange the File Transfer Windows so you can see both and simply drag file directories from one Client to the other You can see more of a Clients files and directories by moving the horizontal sizing bar or clicking on the maximise button located above the Clients directory tree Distributing Files As we
11. gt To make an announcement 1 Choose Client Announce from the Control Window drop down menu bar Or Click the Announce icon on the toolbar Or Click the Communicate icon drop down arrow on the Control toolbar and select Announce 2 The Announce dialog box will appear include green tick or exclude red cross Clients from the announcement then click on the Announce button 3 A dialog box will then appear indicating that you can now announce Click on OK when you have finished speaking Using Audio while Viewing When Viewing a Client you can conduct a two way audible chat session gt To use Audio while Viewing 1 Click on the Audio Button on the Toolbar in the View Window 2 The Audio options will be displayed From here you can m Turn Audio on or off m Enable only the Control or the Client to talk m Set the microphone sensitivity m Select the Audio Quality The Mute Toolbar button toggles the speaker and microphone on and off Using Audio while Showing When Showing to a Client you can conduct a two way audible chat session To use Audio while Showing 1 In the Show Configuration dialog box select the Enable Audio Support check box 2 If you are Showing to only one Client both the Control and Client can speak If you are Showing to many only the Control has Announce functionality The Audio Settings set in the Control Configurator Audio option will apply during these sessions A
12. At the Student machine select the RM Tutor Client icon from the taskbar Choose Commands Join a Class from the Client drop down menu The Join Class dialog will appear and immediately search the network for classes RM Tutor 3 Join Class Class Help SF R Refresh Name Teacher Lesson Title 4 Highlight the required Class and click Join 5 When the connection has been made close the dialog The name of the connected Student will appear at the Control Note A complementary feature to Join Class is Class Lists This enables the Tutor to create and save multiple known lists of Students the Tutor can then load the relevant list at the start of a lesson and automatically connect to the Student machines 41 Client disconnects from an Active Session During an active session you may find that Students inadvertently disconnect for example when they reboot their machine Each time a Student disconnects a message will appear advising which Student has disconnected you can dismiss this prompt or leave to timeout as it will allow you to carry on working this message can be disabled if required To disable the disconnect prompt 1 Select View Current Settings User Interface from the Control Window drop down menu 2 Select the Silent Disconnect option and Click Ok The next time a Student disconnects no message will be displayed Note To automatically reconnect to Students when they b
13. Load an existing Lesson Plan By clicking Browse you can load any Lesson Plans you have previously saved Alternatively you can create a new Lesson Plan What time does this Lesson finish Enter the time you want the class to finish a timer will appear while the lesson is in progress If you do not want the lesson to be timed enable the Open Lesson option Create a Student Register Before the lesson starts you can prompt the Students to login with their names These will be displayed at the Tutor instead of the machine names Automatically reconnect to Students Ensures that Student machines automatically rejoin a live remote control session should they inadvertently disconnect Optimise Show If one of the tasks within the lesson is to show the Tutor screen to the Students you can optimise the show performance This is useful if showing to many machines but does increase Network overheads If only showing to a few PC s you many prefer to optimise the show for reliability If multiple Tutor s are attempting to use this option simultaneously on the same subnet it is recommended that each broadcasts on a different Port to avoid conflict The UDP Broadcast Show Port is set in the Tutor Connectivity Settings option Note If your Network administrator has protected the configuration these options will not be available Class Lists You can create a new Class List or load a previously saved Class List Don t show
14. Options Questions exams etc are stored in an internal database supplied with RM Tutor This dialog provides version information about the Database You also have an option to edit the path where imported resources images video sound clips are stored Expanding the tree reveals two options AS Please select an item in the list to edit its value Please note that some items are for e information only General Database version Last Modified 14 March 2003 Version Num 3 Resources Resource Path resources 192 General Tracks the version number of the database school mdb that is currently in use RM Tutor may on occasions supply updates to the internal database and this dialog indicates which version is currently in use Resources By default imported resources such as images video files and sound clips are stored in the Resources area within the RM Tutor program folder This option enables you to edit the path if required Import Export Data The Test Designer provides an Import Export facility enabling you to store external backups of data or make information available to other users Exported files can be password protected for security You have the choice of exporting all items in the database or just the exams questions or resources The Import Export options can be accessed from either the Question or Exam Editor Windows Exporting data 1 Choose File Export from the Designers drop
15. This Window is displayed at each participating members machine and lists the progress of the Chat session Only the Control or Group Leader can add or remove Clients from the session Unless the option is disabled in the Chat Properties dialog Clients can choose to Leave the session The following options are available from the Chat Window Chat Menu The content of a Chat session can be stored for future reference Choose Save to create a file containing the text or choose Copy to be able to paste the Chat content into another application or file Window Menu Only the Control s Chat Window will have a Window drop down menu This menu enables you to swap between opened screens or Tile them Chat Progress The main body of the Chat Window is used to record the progress of a Chat session It holds details of members who have joined or left the discussion as well as the messages that have been sent by each member Message This is where you type your comments Type the message and hit Enter or click Send Auto Send Each message is restricted to 128 characters Check this box to automatically send the message when the limit is reached Close Ends the Chat session Members Members currently included in the Chat session are listed here The Tutor can add or remove Students from the Chat session as required Unless disabled Clients have the option to Leave the session of their own accord Invite The Chat Properties
16. or Right click on the selected workstations and choose Deploy RM Tutor License file 3 The Deploy Summary dialog will appear 4 Click Properties to enter the details for the deployment 5 Click Browse to specify the folder containing the license file that is to be deployed The default file is NSM LIC 6 For the new settings to take effect immediately by default the Client Service will be automatically restarted after the deployment If not required uncheck the Restart the RM Tutor Client service box 7 Click OK to return to the Summary dialog You can view the contents of the license file by clicking on the file name 8 Click Deploy A progress dialog will appear enabling you to monitor the status of the deployment 9 Click Close when complete Installation Remote uninstall Using RM Tutor 4 Remote Deploy you can remotely uninstall a RM Tutor package 1 2 Select the required workstations Choose Deploy Uninstall RM Tutor from the Deploy Main Window Drop Down Menu Or Right click on the selected workstations and choose Deploy Uninstall RM Tutor The Deploy Summary dialog will appear Click Properties to enter the details for the deployment The Uninstall RM Tutor dialog will appear Deploy Summary a This is a summary of the options you have selected Check the details and click Deploy to start You can change the properties of the deploy by clicking Properties Deploy Type Un
17. Click the Lesson Plans icon on the Control toolbar and choose Manage Plans Or Select the Create button on the Class Wizard dialog Or If displayed click the create a Lesson Plan icon on the Lesson Plan bar The Lesson Plan Window will appear Lesson Plan Lesson 1 nlp Add Edit Delete Move Up Total Lesson Time hh mm 00 14 Available Items a 1 Select Group x Select Group Change group selection Select All Students amp Show 2 Show x Show tutor desktop to Students ree Time a 04 00 t Ci Quo Mess 4 Scan na ay Scan through the currently connected Clients a LJ 06 00 al Cancel bg Tes 3 gt Free Time x 2 e Fie Lesson time 2 i Tim ent View age From the Available Items list drag the required task and drop it into the Window Enter any addition properties that are required When all tasks are in place save the lesson To create a new lesson click New on the toolbar or to re load a saved lesson click Open Click Ok The Start Lesson Window will appear This confirms the lesson content total time author and description of the lesson 8 To start the currently loaded lesson click Ok or click Cancel to close the Window Managing a Lesson Plan When a lesson is activated a progress bar will appear at the Tutor The Tutor will be prompted before each task is due to begin and they can choose whether to continue or abort At any point during a t
18. Control Window drop down menu or Click the Send Collect icon on the Control toolbar and choose Send Work 3 The Quick Send dialog will appear Quick Send List the file s to send to the Students Files should include a full path and optionally a wildcard specification You can include multiple specifications by separating them with For example Enter C HomeWork to include all files in the Homework folder Or C Study TEST DOC C StudySTEST HTM to send the TEST DOC and TEST HTM files from the folder Study i Specify the folder at the Student machine to copy the files to A new folder will be created if necessary 4 Listthe file s to send to the Students Files should include a full path and optionally a wildcard specification You can include multiple specifications by separating them with Using RM Tutor Or Click on the Browse button to locate the file s Specify the folder at the Student workstation to copy the files to A new folder will be created if necessary Click Send The result of the operation will be displayed for you to check that the work has been sent successfully To Send work using Advanced Send 1 Decide which Students to send work to All or a defined Group You will have the opportunity to exclude Students if required Choose School Send Collect Work Advanced from the Control Window drop down menu bar Or Click the Send Collect icon on the Cont
19. Startup S Administration 8 Security Settings for Configuration RM Tutor 4 amp File Locations Applications File File Locations RM Tutor 4 app Advanced Web Site File RM Tutor 4 web Survey File AM Tutor 4 sul Layout File _ default Iyt Testing Console Report Folder After creating for example an approved or restricted list of websites and applications you can add the files containing this information to a Tutor Profile On entering the Tutor program the user simply selects the required profile to load the pre defined settings See the Tutor Profiles section of this manual for more information Click Add to create a new Tutor Profile To remove a Profile select the Profile name and click Delete To choose the files to include in a new or existing Profile select the Profile name and click Edit The following areas of the product can be profiled Click Change and browse for the appropriate files to include in the Tutor Profile File Locations Applications File Contains details of approved and restricted application packages Default file name RM Tutor 4 app See Application Control Module for more information about creating pre defined lists of approved or restricted Applications Web Site File Contains details of approved and restricted web sites Default file name RM Tutor 4 web See Web Control Module for more information about creating pr
20. Student List 1 2 Select the required Student from the Student List Choose Whiteboard Activate Student from the Control Window drop down menu or Right click on the required icon in the Students List and select Activate The Student can now use the available tools to add content to the Whiteboard Control can be switched to another Student by simply selecting their icon in the Student List and repeating step 2 Annotating Screens The Show Exhibit and View features provide a useful Annotate tool that can be used to highlight areas of a Tutor or Student s screen in order to emphasise a key learning point Note The screen annotation tools can be used outside of the Tutor program This could be particularly beneficial when presenting with a projector for example To launch the Annotate utility select Start Programs RM Tutor RM Tutor Annotate To annotate a Show screen While the Control screen is being shown the tutor may want to draw the student s attention to a particular area The Annotate tools can be used to highlight the relevant part of the screen 1 While Showing right click on the RM Tutor Showing icon or the RM Tutor Task Bar Button and select Annotate Screen or Double click on the Annotate icon 2 The Annotate toolbar will appear 3 Select the tool colour etc and use the mouse to draw over the relevant part of the Control screen Note If you do not want the Student s to see the sc
21. Window It shows the Status of the Control the number of currently connected Clients and the number of items in the Folder 27 Student Automatic Login If a generic naming convention is used for your classroom PCs you can automatically log the Students in to save time at the start of a lesson Note Student Automatic Login does not support Windows 9X Clients gt To automatically login Student machines 1 2 Select the Student machine s you wish to login Choose Client Login from the Control Window drop down menu Or Click the Manage icon on the Control Toolbar and choose Login The Auto Login dialog will appear Login Details Username pcijle Password eccccce Domain Status 4 v Ss Mark Testing v2 Sarah View Enter the Username Password and Domain and click Login The Username will appear once the login has been successful You can also view Student screens from this dialog select the required Student and click View When you have finished click Done to exit Student Register By default RM Tutor will display the computer name of the Client workstation in the Control Window However there may be times when you want the control to display the actual name of the student and request additional information The Student Register option enables the Tutor to prompt the Students for their details Note You can also change the name of the Client workstation by editing the Cl
22. between different web sites To Create a new tab 1 Select File New Tab from the Co Browser drop down menu 2 Anew tab will appear Enter the website address in the Address Bar and select Go 3 The website will be displayed under the new tab To approve restrict websites You can add websites to the approved or restricted lists in the Web Control Module from the Co Browser Window 1 Select the website you wish to approve or restrict 2 Choose Resirictions Add to Approved Sites or Add to Restricted Sites from the Co Browser drop down menu 3 The website will now either be approved or restricted and this will apply to the Students when using the Co Browser Note There are three different modes that you can apply to Students while they are using the Co Browser Locked Restricted and Free by default the Students will be locked You can pause the Students Co Browse session by selecting the Pause icon on the Toolbar This may be useful if you wish to perform any functions you don t wish the Students to see To set the Students web pages to the same as the Tutor s click the Synchronise icon on the Toolbar Lock Unlock Students in the Co Browser There are several different modes you can apply to the Students when using the Co Browser Lock Students lets you guide Students through a selection of web pages with Students having no control over what they are viewing Restrict Students enables Students to have some
23. enabled forces Students to view or listen to a resource before they can answer the question Before you can attach a resource to a question it must first be added to the programs internal Resources database By default this is stored in program files rm tutor resources but the location can be modified by selecting File Options from the drop down menu To populate the database click the Resources icon on the Designers main toolbar or select File Resources from the drop down menu The Resource List will appear A range of toolbar options are available enabling you to import and manage items Prior to importing a new resource click the Filter icon and select the relevant category Audio Image or Video This ensures that each resource type is stored in the appropriate folder within the database Click the Import a Resource icon and browse for the required file Alternatively you can simply drag and drop the file directly into the list from its location using Windows explorer At the stage where you add your resources to a question if the required file isn t already in the database you can import it at that time Adding Resources To A Question Each Question Wizard will prompt you to add Resources at the appropriate stage 1 Decide which resource type is appropriate image sound or video and click Browse The resources list for the selected type will appear 2 Ifthe required file has already been imported into the databa
24. file transfer 106 between Clients 108 from a Client to the Control 107 from the Control to a Client 107 G gateway 46 configure 47 configure the Client 158 configure the Control 167 create security key 49 get name 29 save Client login name 32 group chat 99 groups change members 51 creating 50 customise icon 53 group leaders 51 reinstate group leader 52 remove group leader 53 suspend group leader 52 H help requests dealing with 105 disable Client requesting help 161 sending 105 history application control module 126 web control module 134 hotkeys 161 display when showing 75 icons customise 53 image customisation 53 image file display image when Client locked 163 import export data See testing module install configuration options 9 installing from a server 7 parameters for silent install 9 pre requisites 2 remote deploy 10 silent installation 8 starting the installation 3 instcfg exe file 9 interactive whiteboard 82 internet co browsing 136 ip subnet browsing 42 join class 40 disable Client joining class 161 K keyboard monitoring 73 known list add Clients 38 connect to 38 remove Clients 39 L label image question 180 launching applications 114 layout arrange Client icons 33 load 33 set background 34 lesson planner 150 set class time 150 list view application view See application control module arrange icons 33 survey view
25. multiple occurrences of the same Subject and Topic in the Tree If you delete the only occurrence of a Geography question in the Multi Choice category that Topic or Subject will be removed from Multi Choice but not from any other category that Geography appears in Testing Module The Exam Interface Having created a library of questions you can then add them to an exam Your own Grading and Scoring schemes can be applied and Exams can be centrally published for shared use with other teachers The icons available in Exam Mode enable you to m Create Exams m Edit the content of an exam m Delete an Exam m Publish an Exam Before an exam can be run at Student PCs it needs to be Published This also enables you to store completed exams in a shared area for general use m Preview an Exam Enables you to step through the questions as the Students will see them m Edit Exam Grades Apply your own Grading scheme to exams Exam Grades Upon completion of an exam teachers are provided with a detailed breakdown of results You can further enhance this report by categorising the students within specific bands The Exam Grades need to be set up before you start creating an exam Select Exams Exam Grades from the Designers drop down menu or click the Exam Grades icon Exam score grading Please enter the marking values for the exam grading Grading schema name YR 10 Geography Report Image pointer oe ey hey Gra
26. running applications on a Student workstation The Tutor has two options when closing down an application on a Student workstation Close Close down an application but respect any applications requests at the Student e g to save file before closing Kill Force the application to close without any application prompts 4 v 2 Windows Media Player Ted O windows Media Player m v 2 Mary pc Remote Control Software Add to Approved List Add to Restricted List Activate Close Application Kill Process 1 To close an application running on a Student workstation choose View Details 2 The Details List View will appear 3 Right click on an application icon listed under Current Application or Running Application in the List View 4 Choose Close Application or Kill Process 5 The application will be closed at the Student workstation and the icon will disappear from the List View Note By right clicking on an application in the Approved or Restricted List the Tutor is able to Close a running application on all connected Students Change the current application running on a Student workstation 1 To change the current application running on a Student machine choose View Details 2 The Details List View will appear 3 Right click on an application icon listed under Running Application 4 Choose Activate 5 The current application running on the Student
27. to the correct region of the image 2 Drag the associated text box to an appropriate area 3 Select the pointer style you wish to use and choose a colour for the pointers and background 4 Click Next when ready True or False Students are provided with a statement and they must decide whether it is true or false The first stage of three is to provide instructions for the question then enter the statement you want the students to answer and specify whether the statement is true or false True or false Wizard Instructions Select if the statment is true or false Answer TRUE or FALSE Statement Q The Eiffel tower is in France 8 TRUE Bo FALSE ge ae Enter the instructions for the question along with the statement that is true or false omes te _ Once you have completed part one of the wizard click Next 182 Multi True or False Students are provided with four statements and they must decide whether they are true or false The first stage of three is to enter instructions for the questions along with four statements Alongside each of the statements choose whether they are true or false by selecting the appropriate button Multi True or false Wizard x Instructions Select which of the following statments are true or false Answer TRUE or FALSE Statement The Empire State Building is in Berlin ae Statement The colosseum is in Rome we a Statement
28. you must ensure that the broadcast address for the local subnet is also present If not the Control will not find any local clients when you perform a browse Some network Routers will suppress broadcast packets from being transmitted across WAN links If this is the case then even if the Control is correctly configured you will not be able to browse the remote subnet 43 Understanding IP Addresses An IP address is made up of 4 bytes each byte being made up of eight bits which can have a value of 1 or 0 This gives possible IP addresses of 0 0 0 0 to 255 255 255 255 Each IP address is also split into two portions a network portion which identifies the network the device is on and the local or host portion which identifies a particular device The subnet mask defines the position of this split between the network and host portions of the address which is associated with the address The subnet mask is also a four byte number Each bit in the subnet mask that is set to 1 denotes that the corresponding bit in the IP address is part of the network portion For example if we have an IP address of 10 10 2 21 and a subnet mask of 255 255 255 0 IP Address 10 10 2 21 Subnet Mask 255 255 255 0 IP Address In Binary 00001010 00001010 00000010 00010101 Subnet Mask in Binary 11111111 11111111 11111111 00000000 Network Portion Of IP 00001010 00001010 00000010 00000000 Address Host Portion Of IP 00000000 00000000 00000000 0001010
29. 2 Windows Firewall will by default block all Network activity produced by RM Tutor To enable RM Tutor to function correctly we have provided a utility that will configure Windows Firewall To enable RM Tutor in the Windows Firewall Configuration 1 Download the ICFCONFIG EXE File link at www netsupportsoftware com support 2 Run this utility on a machine with RM Tutor Installed using the following command ICFCONFIG e NSS 3 This will create all the required entries in the Windows Firewall Configuration to allow RM Tutor to function correctly The ICFCONFIG utility can also be used to remove a RM Tutor Product from the Windows Firewall Configuration see our website at www netsupportsoftware com support for all the ICFCONFIG Command line options RM Tutor 4 12 Starting RM Tutor 4 Remote Deploy 1 Select RM Tutor 4 Remote Deploy from your RM Tutor Program Group 2 The RM Tutor 4 Remote Deploy Main Window will appear RM Tutor 3 Deploy File Deploy Tools View Help Bvework Loories Psy E ff E E il Milt Microsoft Windows Network INVHO44 INVHO46 INVHOS1 INVHO6S INVHO93 INVHI16 Mila CHANNEL OFFICE fii DEMO fila DEVELOPMENT decal a lal keai E E Mal MARKETING INVHI19 INVH124 INVH127 INVH142 INVH145 INVH176 Si MSHOME fill PCI GROUP TE mesten u E E E E E T uk Nill WORKGROUP INVH252 INVH253 INVH284 INVH285 INVH286 INVH287 E i TCP IP Network laa a ll laa ld baai INVH288 INVH295 INVH296 IN
30. Click Start when ready to continue Start Test Starts running the exam at Student PCs Stop Test If Students answer all the questions within the time limit you can Stop the exam rather than wait for the clock to tick down Report This option gathers the results when the exam has finished When the Tutor stops the exam or the time limit elapses Unlock Student Machines when they finish While an exam is in progress Students are prevented from using other applications Enabling this option will unlock each Student Machine as they finish the exam Alternatively all machines will remain locked until the Tutor ends the exam Test Reports window The Reports Window enables the Tutor to review the results of an exam You also have the option to allow Students to see their own results Test Report pa 4 4 Print Report D Class mary Students Reports Panen Class summary report amp Jane Davies Exam name KS2 Geography 1 Exam duration 30 minutes Number of question 3 Total points value of exam 9 Questions answered Student Name Score By selecting the required item in the Tree View you can display two types of report a Class Summary and individual Student summaries Each can be printed and copies are also stored in HTML format on your N drive in the Tutor Reports folder Note An alternative location for the reports can be specified in the Tutor Profiles option Class summary This provid
31. Clients to Image Background Colour J etca Width 100 Height 100 3 Select the location of the image you wish to use The default BMP files are stored in the RM Tutor program folder A preview of the selected image is provided 4 Choose Picture Display to select the position of the image If you select Tile you can also choose to centre the Client icons on the image 5 If required select a Background Colour 6 Click OK to add the background to the Control Window 7 If you are adding the background to an existing Layout choose Layout Save Layout to update To create a new Layout select Layout Save Layout As 8 If you wish to clear the currently set background choose Layout Clear Background Power Management Power on Power off Power consumption equates largely with heat generation which is a primary enemy in achieving increased performance Newer processors are larger and faster and keeping them cool can be a major concern With millions of workstations in use and sometimes hundreds located in the same company the desire to conserve energy has grown from a non issue to a real issue in the last five years Power Management is a technique that enables hardware and software to minimise system power consumption It works by shutting down portions of the hardware during periods of low or no use meaning that the workstation is ready to work when you are and conserve energy when you are n
32. Dec 09 14 21 38 RM Tutor 3 sent to 1 machines E INVH166 Fri Dec 09 14 21 40 INVH166 Installing NetSupport on machine 2 Inthe left hand pane of the Main Window increase or decrease the Tree View to see a description of each type of deployment the date and time the deployment took place and the workstations that were deployed to 3 As you select an item from the left hand pane itemised information about that deployment will appear in the right hand pane gt Printing a Log File 1 Select the required Log File in the Tree View 2 Choose Log Print from the Deploy Main Window Drop Down Menu gt Deleting a Log File 1 Select the required Log File in the Tree View 2 Choose Log Delete from the Deploy Main Window Drop Down Menu 22 Starting RM Tutor This section will guide you through starting RM Tutor The main point to remember when using RM Tutor is that the workstation that is taking control of other workstations is called the Control or Tutor and the workstations being controlled are called the Clients or Students Note This guide assumes you have already installed RM Tutor If you have not done this do so now See the Installation section for details Starting RM Tutor After installation the Client program is automatically loaded on the Student workstations as Windows starts up To start the RM Tutor program double click on the RM Tutor icon in your RM Tutor Program Group or choose
33. Exhibit this Client from the drop down menu Or Click the Show Menu icon on the Control toolbar and choose Exhibit Or Right click on the Client icon and choose Exhibit this Client The Exhibit dialog will be displayed Exhibit Client Ready to start exhibiting Client Harry to Name Descript v a Jane Removing the check mark next to a Client excludes it from the Exhibit Set Show Mode at Client Full Screen v Select the Clients you wish to include Set the Show Mode to be used at the Client screens Full Screen Windowed or Maximise Window Click Exhibit to commence the Show The selected Client s screen will be then be displayed on the screens of the Control and the other Clients Only the Control and the Exhibiting Client will be able to change the screen with the keyboard or mouse Switching between Full Screen and Windowed Mode at the Control While the Show is in progress the Exhibited screen appears Full Screen at the Control If preferred you can switch to Windowed mode A toolbar appears from which the Control can perform a number of tasks a b PPP R Suspend Stop Share Watch Control Scale toft Full Screen Annotate To switch between Full Screen and Windowed Mode 1 Select Full Screen from the Toolbar or Choose View Full Screen from the drop down menu Note While in Full Screen Mode a floating toolbar appears To return to Windowed Mode click the
34. Full Screen button on the floating toolbar or use the hotkeys lt CTRL gt lt LSHIFT gt lt RSHIFT gt Suspend or Stop the Exhibit The Control can choose to end the Show or temporarily suspend it While suspended the Control and or Client can prepare a new demonstration in the background The previously exhibited screen remains on the other Client screens until the Show is resumed To Suspend the Exhibit 1 From the Window toolbar or floating toolbar choose Suspend 2 While suspended the Control and Exhibiting Client can work in the background The other Client screens remain frozen 3 To resume the Show choose Resume To Stop the Exhibit 1 From the Window toolbar or floating toolbar choose Stop RM Tutor 4 Interactive Whiteboard A full screen Interactive Whiteboard is provided enabling the Tutor to use RM Tutors annotation tools to highlight the screen and show the results to a selected group of Students 2 RM Tutor 3 INVH310 School Client Group View Whiteboard Planner Window Help amp bo gt s 2 A D as S Refresh Student Register Show Menu le Transfer Send Collect Lock Unlock Co Bi m Connections 3 3 Clients 1 To switch to Whiteboard mode choose View Whiteboard View from the Control Window drop down menu Or Click the Whiteboard icon on the left hand side of the Control Window 2 Use the range of annotation tools to highlight the screen and add any stored graphics Choose
35. Interface from the Control Window drop down menu and unchecking Display image when locking mouse and keyboard Enable DVD Playback and Direct 3D support Win 2000 XP Only On Windows 2000 and XP RM Tutor uses the Microsoft Mirror Driver to capture screen data for view sessions However while hooked into the Mirror Driver it is not possible to play DVD s Therefore if you do need the capability to play DVD s RM Tutor provides options which load and unload the Mirror Driver as required Except while Viewed If checked DVD support is enabled but will be disabled for the duration of a view session while the Mirror Driver is loaded Except while Connected If checked DVD support is suspended while a connection to the Client is in place Configuring The Tutor Workstation To configure the RM Tutor Control choose School Configuration from the Control Window drop down menu The Control Configurator has four options General This is used for setting the name and description that the Control will be known as on the Network and a password for starting the Control if required Connectivity This is used for setting the Network transport that the Control will use for communicating with the Client program It must be the same as that set at the Control Startup This is used to set the Client machines to connect to at Startup and in what mode Administration Enables you to set an additional password if the Configura
36. See student surveys web view See web control module load layout 33 lock unlock mouse and keyboard 56 display graphic 57 display image 163 lock unlock students in the co browser 137 log files during a remote deploy 22 logging in students 28 logout 119 M managing class lists 155 messages sending 103 using pre set messages 104 messenger monitoring 70 view history 71 monitor mode 67 multi true or false question 183 multi choice question 178 multi scan 65 name server 46 configure 47 configure the Client 158 configure the Control 167 create security key 49 O order items question 183 P password at Control 166 protect Control configuration 172 planner 150 play replay file 95 play video 88 89 via explorer 90 power management power off Client workstations 35 power on Client workstations 35 pre define deploy settings 21 pre define lesson plan 150 pre requisites 2 pre set messages 104 preview exam 190 printer management 143 using printer management 144 view history 146 profiles 149 protect Control configuration 166 172 publish class 40 publish exam 191 Q question scoring 190 questions interface add resources to questions 184 combo list question 180 delete questions subjects topics 186 drag and drop image question 179 drag and drop text question 179 edit questions 186 label image question 180 multi true or false question 183
37. The Pyramids are in Paris A ry Statement is ae eme Big Ben is in London a xi e Enter the instructions for the question along with the statements that is true or false Once you have completed part one of the wizard click Next Order Items Students are required to correctly place in order the four answers to the question The first stage of three is to set the question with the four answers in the correct order When the question is run at the Student machines the four answers will be randomly arranged and the Students will drag and drop each item to the correct place Order Items Wizard fx i Question In which order did the following premiership football teams finish the season in Answer correct order Text Chelsea Text2 Manchester Utd Text 3 Liverpool Text4 Arsenal Qe a 0 Enter the instructions for the question along with the four items to order Cancel Help Once you have completed part one of the wizard click Next Testing Module 183 Adding additional resources to questions The Resources Database Imagery in the form of pictures videos and sound clips are often an integral part of any question you create Question types such as Label Image and Drag and Drop Image are graphical by nature but any question type can have an additional supporting resource included The Designer provides an Observation mode which if
38. The location on the Client workstations where the files directories are copied to is called the Destination Directory Unless otherwise specified the Client Destination Directory will be the same as the item s location on the Control workstation If the Client does not have the same Directory available the item s will be copied to the C Drive by default and the folders automatically created Or To set a specific Destination Directory on the Client workstation right click on the Client icon in the Remote Pane and choose Set Destination Specify a destination click OK 6 Click Copy Sending and Collecting Work The Send Collect work feature enables you to send a document or a number of documents to individual or multiple Client workstations You can then collect Students responses on your workstation To Send work Two methods are available for sending pre prepared work files to Student workstations m Quick Send is useful for one off operations where you want to send work to all connected Students or a defined group of Students m Advanced Send enables you to store the properties of an operation that will be performed regularly and provides greater flexibility as to which Students the work is sent to gt To Send work using Quick Send 1 Decide which Students to send work to All or a defined Group You cannot select individual Students using Quick Send 2 Choose School Send Collect Work Quick Send from the
39. This is primarily used for setting the Network transport that the Control will use for communicating with the Clients It must be the same as that set at the Clients Settings for Configuration RM Tutor 4 amp General Transports amp Connectivity Use TCP IP O Use IPX O Use NetBIOS Startup S Administration TCP IP Settings Port 5405 Connect By Hostname DHCP WINS v Use Name amp Connectivity Server Server 10 0 053 443 Browsing Subnets used when browsing for students Settings Broadcast Show v Enable Broadcast Show Wireless Network Transports Use TCP IP Check this box if you wish the Client to be able to communicate over TCP IP TCP IP Settings Connect by Hostname DHCP WINS Networks Normally the Control connects to a Client by IP Address rather than by name In an environment that uses DHCP Dynamic Host Configuration Protocol this may be undesirable as the address may change when the Client workstation is restarted Checking this option forces the Control to connect by hostname Port The TCP IP protocol requires that a port number be allocated for applications to communicate through The default registered port for RM Tutor is 5405 Note If you are using Routers you must ensure that they are configured to pass through data using this port Use Name amp Connectivity Server Gateway Enable this option if you want to search for Student
40. Window will be open as the Control initialises 3 By clicking on the View Client or Chat toolbar buttons you can reply to the Clients Help Request Transferring Files 106 RM Tutor includes sophisticated File Transfer functionality that enables you to transfer files to and from the Control and Client Note File Transfer functionality can be configured by choosing View Current Settings File Transfer from the Control Window drop down menu a Harry File Transfer File Directory View Tools Window Help R ya iat o w S a me Edit Open Create Remove Rename Dir Previous Synchronise Properties Settings I My Documents My Pictures fil aii w Desktop Modified j Attributes Shori w Favorites a Dire C3 Local Settings 15 04 2005 14 47 40 a E My Documents lArc_de_Trio 15 04 2005 13 39 24 a E My eBooks E Ashton 15 04 2005 14 45 52 a ao My Music REII 15 04 2005 13 42 10 a COLLOS 1 its a a ARC_DE 1 My Pictures i 15 04 2005 13 54 06 My Received Files aza 15 04 2005 13 41 34 a My Videos S horsefield 15 04 2005 14 28 28 mM MetHand nA ES Client Hany Contents of C Remote Computer Harry Name Modified i Attributes Short Name 8B Floppy Drive A C Previous Dire S PT_XXC C Documents a 06 11 2002 10 12 38 DOCUME 1 E L Compact Disc E images 16 03 2006 10 32 44 E 4 images on tbs I Program Files 06 11 2002 10 26 06 PROGRA 1 S drivers on tbs 3 arm Tut
41. a Show while suspended 1 Click Resume on the Control Window Toolbar Or Choose Client Resume from the Control Window drop down menu 2 Clients will now see the application currently displayed at the Control 3 The Showing dialog will be displayed on the Control screen from which you can choose to End Resume or Continue the Show To end a Show while suspended 1 Choose Client End Show from the Control Window drop down menu 2 Clients will now see their own display To set a Show Leader while suspended With the Show suspended the Control can assign Show Leader status to one of the selected Clients This unlocks the mouse and keyboard of the Client enabling them to take over the demonstration The Control continues to oversee the Show and can End the Show as required See the Show Leader section of this manual for more information Show Leader While the Control screen is being shown to the class it may be appropriate for a Student to take over the demonstration For this purpose the Control can assign Show Leader status to a selected Student The mouse and keyboard of the Show Leader s PC are unlocked and they can continue the presentation on the Control s behalf The Control can still interact simultaneously with the Show Leader and can suspend or end the session as required To create a Show Leader 1 Start Showing the Control screen to Students as normal 2 When you are ready to create a Show Lea
42. a session The Tutor sends connected Students a question together with a selection of pre defined responses Student responses are gathered at the Tutor with the results shown as an overall percentage and by individual Student Students can also be temporarily grouped by response enabling you to see in an instant who selected the same answer This could be useful if you felt a quick follow up question or message to particular Students was required RM Tutor 3 INVH310 School Client Group View Survey Planner Window Help w Ps amp Biss OBn p Refresh Student Register Show Menu Vew Cheni Scan File Transfer Send Collect Lock Co Browse Block All Blank All Question Did you enjoy the presentation Response Yes No Don t Know Connections 3 3 Clients gt The basic procedure for sending a survey to Students is 1 Choose View Survey View from the Control Window drop down menu or Select the Student Survey icon from the left hand side of the Control Window 2 Select the Students to include in the survey This can be all Students in the list view selected Students or a defined group of Students 3 Enter a question in the box provided 4 Select the responses answers to the question These can either be chosen from the drop down list of defaults or you can enter your own options using a comma to separate each one Up to 6 choices can be entered 139 5 Send th
43. and dropping the appropriate word or phrase from a list The first stage of three is to enter the instructions for the question along with the four statements Within each statement highlight with your mouse the word or phrase that you will want the Students to drag and drop clicking Set Answer when you are happy that you have selected the appropriate text When the question is run at Student machines the four highlighted items are removed from the statements and randomly arranged Drag amp Drop Text Wizard Instructions Who wrote the following books Statement 1 REE wrote Macbeth Statement 2 RR wrote The Fog Statement 3 ERE rote Charlie amp the Chocolate Factory Statement 4 RE wrote Frankenstein Set Answer Enter the instructions for the question along with four statements Within each statement highlight with your mouse the word or phrase that you want the Student to drag and drop Click Set Answer when you are happy that you have selected the appropriate text Cancel Hep Once you have completed part one of the wizard click Next Drag and Drop Image The Student is presented with four statements or questions and a selection of images They must match the image with the correct statement The first stage of three is to enter the instructions along with the four statements or phrases Alongside each statement you add the appropriate image Click Browse to search for the i
44. and select Preview 3 Use the buttons at the bottom of the window to move between questions and end the preview You can also click each question number on the left hand side of the window to view each one Note Individual questions can also be previewed in this mode Expand the tree beneath an exam to reveal the questions highlight the appropriate item and click Preview Edit Exam 1 Select the exam in the Tree View 2 Choose Exams Edit Exam from the Designers drop down menu click the Edit Exam icon or right click on the exam name and select Edit 3 The Exam Wizard will appear 4 Select the Exam Details or Exam Question tab and edit the required items 5 Click OK Delete Exam Although this procedure removes the exam from the Exam Editor Window it does not delete the Zip file that is created when an exam is published The exam will therefore still be available to run at Student workstations To delete an Exam 1 Select the exam in the Tree View 2 Choose Exams Delete Exam from the Designers drop down menu click the Delete Exam icon or right click on the exam name and select Delete 3 Confirm that you want to delete the exam Publish Exam Before an exam can be run at Student PCs it must be published This procedure bundles the various elements of the exam questions resources etc into a ZIP file that can be stored in either the default Program Files Tests Folder or in a shared network area o
45. and you can apply these to the machine name or to the logged on user Garo ax Sg v2 6 2 Add Students Anna Ben Jimmy Customise Client and or Group Icons 1 Select Client Customise or Group Customise from the Control Window drop down menu 2 The Image Customisation dialog will appear Select one of the three tabs All Computers Applies the selected image to the machine name Logged On User Name Assigns the image to the user name so will load at whatever PC the Student logs onto This option takes precedence over the machine name Groups Enables you to apply an image to each defined Group of Students 3 Select the Client Name or Group from the list and click Modify If using the Logged on User name option click Add and enter the Students logon name 4 Browse for the required icon image A number of default libraries ncl are provided in the Program Folder or you can select a picture of your own choosing Highlight the required image and click OK Repeat this process for any other Clients and Groups 5 Click Done when complete Note Individual Client and Group icons can be changed by amending the properties of the selected item Choose Client Properties Details Tab or Group Properties form the Control Window drop down menu Select Customise Appearance Using RM Tutor In this chapter You will discover how to use the wealth of features available to a Control User From how to initiat
46. application show to students 98 application control module 120 approved restricted lists 123 close application 122 history 126 identify applications in use 121 arrange Client icons 33 assign group leader 51 audio support 86 adjusting audio settings 87 announcement make a 86 configure at Client 160 auto login 28 backgrounds 34 bitmap backgrounds 34 blanking Client screens 56 60 all screens 61 broadcast show 75 167 browsing configuring subnets 42 for Clients at installation 23 for Clients at startup 37 for terminal server Clients 45 C cache size 163 cancel group leader 53 chatting to Clients 99 disable at Client 161 the chat window 101 class lists 153 create a class list 153 managing class lists 155 class wizard 151 Client add to known List 38 arrange icons 33 as a show leader 79 audio settings 160 audio support 86 clipboard 61 configure 157 configure advanced settings 162 configure security 159 configure transport 157 connecting to a class 40 connecting to at installation 23 connecting to at startup 37 connecting to known list 38 exhibit a Client screen 80 group leader 51 help requests sending 105 power off 35 power on 35 record activity 92 remote installation 10 remove from known list 39 save login name 32 scan screens 63 sign in 29 transfer files between Clients 108 user interface configuration 161 viewing screens 58 client disconnec
47. automatically saved when a new Web List is created or when you exit out of the RM Tutor program The default Web List is saved as RM Tutor 4 web View Web History This feature of the Web Control Module enables you to monitor the websites being visited by connected Students and if required store or print a permanent record 1 In Web View choose Web History from the Control Window drop down menu The Web History dialog will appear This provides details of the sites visited by the Student s during the currently connected session The list is cleared when the Control disconnects Using RM Tutor Web History Show History for Selected Client s All Clients Student Name Page i Tom Who s most at risk for foreclosure Buying a House MSN Real Estate amp Tom MSN com 8 Tom Find a Notebook Desktop Server Printer Software Service or Monitor at Dell Tom eBay The UK s Online Marketplace Tom Find a Notebook Desktop Server Printer Software Service or Monitor at Dell a Tom MSN com 8 Tom Google Tom Find a Notebook Desktop Server Printer Software Service or Monitor at Dell Sarah Google Sarah NetSupport Technical Support S Mark http www71 euro dell com content default aspx c uk amp l en amp s gen 3 Mark BBC bbc co uk homepage Home of the BBC on the Internet 3 Mark PC Remote Control Software with Remote Desktop Linux and Pocket PC support Ss Mark PC Remote Control Software
48. can open web pages and create new tabs that allow you to navigate between web pages RM Designed for Education Co browser File View Bookmarks Restrictions Window Help DOR top Refresh Home Print Pause Synchronise Locked Aye Address http www rm com rmcomhome asp sreurl Ihnav amp RM Designed for Education amp Google Providing the very best ICT teaching amp learning products e whisper quiet too Ally Secondary Schools ICT Products and Solutions to enhance SUMME Summer Special O learning SPECIA There s something For OFFE summer with our hot r Lifelong Learning gt Ree nding e fantastic school offers Network and managed service solutions Visit our software ftware shop to support ILT lt 2B823238 8 RRA Designed for Education Please Ld Search for in The Whole Site zl ou View Basket Support Site Map Help Primary Schools W l a Low Power Lov The new RM One is no ecoquiet technology z power than a standare eae the award winning RM Using the Co Browser Using the Co Browser is a very straightforward process with a simple to use interface Once the Co Browser is active on the selected Students screens you can guide Students through a variety of web pages to suit the needs of your lesson You can view multiple websites by creating new tabs which allows you to easily switch
49. changing your Network settings may also change the NetBIOS adapter number You may need to re set the NetBIOS adapter number NSM uses after such a change Security Settings This property sheet is used to set security at the Client RM Tutor 3 Client Configurator 7 Connectivity Student Security Security Key 8 Audio a User Interface amp Advanced Enable user Acknowledgement Display Customisable Text When Connected When Viewed Configurator Security Settings Configurator Password Student Security Security Key This sets a security key that must be the same as that set at the Control before the Control will be allowed to connect This setting is optional Enable user Acknowledgement If enabled a Remote Control session cannot take place until the Client has confirmed that they accept the link being made Display Customisable Text When Connected The message entered here is displayed at the Client machine when a Control connects to it When Viewed The message entered here is displayed at the Client machine when it is being Viewed by the Control Configurator Security Settings Configurator Password As an extra level of security you can associate a password with a Configuration File This prevents unauthorised amendment of this Client s configuration When the Configurator is next started the user must enter the required password before being able to change any Client pa
50. dialog is initially used to select the Clients to include exclude from the Chat session To add Clients when the Chat session is in progress click Invite The Add Members dialog will appear select the required Clients and click Add You can send a copy of the Chat progress to new members by checking the Send discussion history box Note Clients that have been removed or have decided to leave the Chat session can be invited back Eject To remove Clients from the Chat session select the Client in the Members list and click Eject Ejected Clients can be invited back into the session if required Note Students can also initiate Chat sessions by opening the Client Main Window and choosing Commands Chat By default the Student can only Chat to the Control However the Control can enable the option for Students to Chat to each other by selecting View Current Settings User Interface from the Control Window drop down menu and checking Student to Student Chat If the Student does not respond to the Chat Window you can send an audible beep to each workstation by selecting Chat Send Beep from the Chat Window drop down menu Chat to a Client whilst Viewing 1 Choose Tools Chat from the View Window drop down menu 2 The Chat Window will appear on the Control and Client workstation To end Chat 1 Choose Close from the Chat Window Using RM Tutor Sending a Message to Students With RM Tutor you can send a
51. displayed at both the Control and the Client Only the Control will be able to enter keystrokes and mouse movements The Client will be locked out BOQ To change the Viewing mode 1 While Viewing the Client click the View Mode icon on the View Window toolbar and select Share Watch or Control Or Select Client Share Watch Control from the View Window drop down menu Other View Window options are Scaling to Fit It may be that the Client is running in a higher resolution than the Control In this case choosing the Scale to Fit option from the View Window menu or toolbar will re size its screen to fit the Window in which it is displayed Switching to Full Screen Alternatively you might choose to use the whole of the Control s screen to display the Client s screen This is known as the Full Screen Viewing While Viewing a Client in Full Screen a floating toolbar will also be displayed If you close this down remember to use the hot keys usually CTRL RSHIFT LSHIFT to get back to the Control Window or press lt PAUSE ALT gt to display the drop down menus Blanking the Clients screen while Viewing For security reasons you may require the Client screen to be blank while you are remotely controlling it 1 Choose Client Blank screen from the View Window drop down menu 2 The Clients screen will be blanked 3 To restore the screen choose Client Blank screen from the View Window drop down menu Sen
52. down menu contains the following options Play Starts the loaded video file Stop Returns to the beginning of the loaded video file Pause Blanks the Clients video screen and pauses the video file at the Control workstation Start Returns to the beginning of the video file End Fast forwards to the end of the video file Mute Clients If students are not using headphones while they are watching a video the sound coming from each workstation can be distracting This option turns audio off at the Client workstations but leaves it on at the Tutor machine Help Menu Provides access to the on line Help and general Version information Using Replay Files When a Tutor remote controls a Student workstation they can record the screen keyboard and mouse activity taking place In addition if the PCs are configured for audio any narration that takes place can also be recorded The information is stored in a file that can be replayed at the Tutor machine and if required shown to other Students The Replay facility can be configured to record at all or individual Student machines Local activity at the Tutor machine can also be recorded Once enabled activity is recorded as soon as a View session is opened Recording stops when the View session is closed at which point the stored Replay File becomes available for playback A Show session can also be recorded enabling Clients to playback the demonstration at their co
53. form that is sent to Students Required Student Details Decide which details to prompt the Students for You can also add two custom fields to the form Note If the Get Logged on User Name option is selected the first name and surname will be greyed out and the Student name will automatically default to the Login name Starting RM Tutor Auto Save Register Student registration details can be viewed in a report but this will be lost when the Control disconnects If you want to store a copy of the report check this option You will be prompted for a file name location and file format CSV HTML or XML Click Register to send the form to Student machines You can monitor progress as the Students respond Click Close when all Students have Signed In the Client icon in the Control Window will now display the Registered name Sign Out At the end of a lesson you can reset the Client Names using the Sign Out option 1 Choose School Student Register from the Control Window drop down menu Or Click the Student Register icon on the Toolbar 2 Select Sign Out from the available options Confirm that you want to unregister the Students Registration report Student registration and Printer usage details can be viewed in a report but this will be lost when the Control disconnects 1 Choose School Student Register from the Control Window drop down menu Or Click the Student Register icon on the Toolbar 2 Se
54. installed at some of the workstations you might choose to ignore it Preparing a deployment Choosing who to deploy to 1 From the Main Window select the Network or Security tab 2 A list of available Networks Domains and Workgroups will appear in the left hand pane Expand or reduce the tree list by clicking on or Note You can also deploy to specific IP Ranges by adding the appropriate address range to the tree Select Tools Add IP Domain from the Menu Bar 3 Highlight the required group 4 The names of the workstations belonging to the selected group will appear in the right hand pane 5 Select the workstations to include in the deploy routine You can use CTRL Click or SHIFT Click Before deciding to include or exclude a workstation you can view its properties by right clicking on the machine name Choosing what to deploy You can choose m RM Tutor Package m Client Configuration m RM Tutor License File m Uninstall RM Tutor Note The properties for each of the above can also be pre defined if it is not convenient to deploy immediately See Pre define settings for a future deployment RM Tutor 4 14 Deploy a RM Tutor package With the required workstations selected 1 Choose Deploy RM Tutor Package from the Deploy Main Window Drop Down Menu or Right click on the selected workstations and choose Deploy RM Tutor Package 2 The Deploy Summary dialog will appear Deploy Summ
55. multi choice 178 order items question 183 store questions 185 testing module 176 true or false question 182 quiet mode 161 R reboot 119 register students 29 reinstate group leader 52 remote clipboard 61 executing applications at Clients 114 log off Client workstations 119 power off 35 power on 35 remote deploy utility 10 remote install a Client configuration 17 a RM Tutor license file 18 a RM Tutor package 14 log files 22 remote uninstall 19 remove Clients from known list 39 remove group leader 53 replay files 92 control panel 96 create at the tutor 94 create for all students 92 create for selected students 93 showing to students 97 watch 95 reports test results 196 resources add picture sound and video files to questions 184 restricted application list See application control module restricted website list See web control module RM Tutor features 23 starting 23 RM Tutor deploy 10 a Client configuration 17 a RM Tutor license file 18 a RM Tutor package 14 getting started 12 log files 22 pre define settings 21 remote uninstall 19 S scale to fit mode 60 scanning 63 monitor mode 67 multi scan 65 one Client at a time 63 screen capture 74 Screen Capture 74 security configure at client 159 security key client 159 control 166 select Students for exam 194 send physical fonts 162 send collect work 110 change properties 113 collect wor
56. the Control Window drop down menu Or Right click on a Client icon in the List View and choose Show Video Or Click the Show Menu icon on the Control toolbar and choose Show Video The Show Video dialog will appear RM Tutor 3 Show Video Select the video to show Video File research_machines info avi Open Cancel R amp Select the recipients of the show These Clients a voan x 3 mm 2 D Frecdia xj Removing the check mark next to a Student excludes it from the Show This is used to select the Clients to show to and the video file to be shown You can show to a selected Client or multiple Client workstations To show to multiple Clients click These Clients You can exclude Clients by clicking next to the Client name In the Video File field enter the location and name of the required video you can select Open to browse for the file Click Show Acheck will be made to ensure that the video file is available at the Client workstations If not you can choose to abort the Show or to continue showing to the Clients that do have access to the file Note You can use RM Tutor s File Distribution feature to remotely copy missing files to Client workstations 5 When the video file is launched the Video Player Control Panel appears Standard operations are available Play Stop Pause etc Note While the video is running the Client workstations are locked Playing Videos v
57. to all Clients found and display their icons in the Control Window These Clients have now been added to the Known Client list Note If a workstation was not available at the time the Control initialised you can subsequently connect to it by double clicking the Refresh List icon in the List View This will re search the network and connect any additional Clients meeting the criteria It is essential that you have a logical naming convention for the Client workstations If you need to change the names of any Client workstations see Configuring the Client workstations If required a message can be displayed at the Client workstation when a connection is made See the Configuring The Client Section of this manual To connect to the Known List of Clients 1 Select School Configuration from the Control Window drop down menu 2 Select Startup 3 Click in the Connect to known list of Students box 4 Click Ok 5 Click Yes to re initialise the Control Configurator 6 The Control will connect to all Clients found and display their icons in the Control Window These Clients have now been added to the Known Client list The Known List of Students The Known List of Clients is a list of available Clients that have been found on the Network These details are stored in the Client NSS file The list can be updated in the Modify Known List dialog Note When using Class Lists you can save more than one known
58. to be made available to a Group Leader choose View Current Settings Group Leaders from the Control Window drop down menu All Group Leader features are enabled by default but can be removed by un checking the appropriate box Settings for Configuration RM Tutor 3 m Remote Control V Enable Group Leaders i View a Keyboard Mouse Select the functions a group leader can perform within their group U Replay Files audio Ss File Transfer wy User Interface w Group Leaders Functions Show Scan Message Chat Execute Send Collect Work Audio Show Announce and View Viewing modes v Share Control Watch 3 KS ESS CS KS ES iv ca 51 Assigning a Group Leader 1 Select the required Group from the Group Bar 2 Select the required Client icon 3 Choose Client Group Leader from the Control Window drop down menu or Right click on the required Client and select Group Leader The Client icon in the Control Window will be highlighted to indicate that they are a Group Leader ai 2 82 x2 B3 8Y 2 Properties Harry Jane Leading The Client will receive a message indicating that they have been given Group Leader Status They can choose to run the Group Leader Control immediately or at a later stage by clicking on the Group Leader Icon that will be created in their system tray Note Although a Client may be in more than one group they can only le
59. with Remote Desktop Linux and Pocket PC support i Tom Google amp Tom Google Refresh Save JI Print Export The available options are Show History for The list can be viewed by currently Selected Client or All Connected Clients Refresh While viewing the list click Refresh at any time to update the display Save To keep a permanent record of the displayed items you can save the details to a text file before disconnecting Print Prints details of the currently displayed items Export Exports data to a CSV file allowing the data to be imported if needed Close Closes the History dialog but details will continue to be recorded while the Control is connected 135 RM Tutor 4 Co Browser 136 RM Tutor provides the Tutor and Students with a shared Web Browser This enables the Tutor to lead a browser session navigating Students through various web pages with the added security of locking the Students so they can only view the pages opened by the Tutor Note The Co Browser is not supported with websites that use Flash Navigation or Java Scripting To open a Co Browse session 1 Select the Client s that are to be included in the session 2 Choose Client Co Browse from the Co Browse Window drop down menu Or If displayed click the Co Browse icon on the Toolbar 3 The Co Browse Window will open and also appear on the selected Student machines From here you
60. 1 Address Network Portion Of IP 10 10 2 0 Address Host Portion Of IP 0 0 0 21 Address Therefore when we send an IP packet to 10 10 2 21 we are actually sending a packet to device 21 on network 10 10 2 0 In the example above the network 10 10 2 0 can have 256 host addresses 0 to 255 However two of the host addresses the first and last on each IP network are reserved The reserved host address with all bits set to 0 is the Network Address and the one with bits set to 1 is the broadcast address In our example network of 10 10 2 0 10 10 2 0 is the network address 10 10 2 255 is the broadcast address When an IP packet is sent to a networks broadcast address each device on the IP network will receive this packet It is this IP network broadcast address which is used when configuring RM Tutor to browse on an IP subnet other than its own Implementing RM Tutor in a Terminal Server environment The RM Tutor program can connect to Clients within a Terminal Server environment For ease of implementation RM Tutor provides a downloadable setup package which will guide you through the required installation and configuration processes Please visit www netsupportsoftware com support and refer to Technical Document TD128 for more information When the setup is ready you can configure the RM Tutor program to browse for the required Terminal Server Clients 1 5 Select School Configuration from the Control Window
61. BEI 2c 16 01 2006 11 32 24 357 132 r SPONSOWL IPG My Received Files tery Pa 02 08 2005 15 28 30 9 199 Svoz JPG 15 04 2005 14 52 50 14 082 lt a My Videos m IPA natHnnd v 2 Harry ci Windows XP v 2 Mary cH Windows 2000 16 Files 735 892 bytes 5 selected 474 834 bytes From the Local Pane Tree View select the item s to be copied to the Clients The location on the Client workstations where the files directories are copied to is called the Destination Directory Unless otherwise specified the Client Destination Directory will be the same as the item s location on the Control workstation If the Client does not have the same Directory available the item s will be copied to the C Drive by default and the folders automatically created Or To set a specific Destination Directory on the Client workstation right click on the Client icon in the Remote Pane and choose Set Destination Specify a destination click OK 6 Click Copy To distribute files to a selected number of Clients Click the File Transfer icon drop down arrow on the toolbar selecting File Distribution from the list of features or If displayed select the File Distribution icon on the Toolbar The File Distribution Window will appear In the Remote Pane indicate which Clients you wish to copy files to by checking the tick box beside the Client name From the Local Pane Tree View select the item s to be copied to the Clients
62. C Members can t leave the chat C Chat Window is always visible The Chat Properties Dialog has the following options RM Tutor 4 100 Topic If required enter a title or description for the subject to be discussed in the Chat session This will appear in the Title Bar of the Chat Window that is displayed at the Student machines If left blank the Control Name will appear Members To exclude Clients from the Chat session remove the check mark next to the Student name Options Members can decline to join If checked a message will appear at the Clients machine inviting them to join the Chat session They can choose to Join or Decline Members can t leave the chat If checked the option for Clients to Leave the Chat session will be removed Chat Window is always visible If checked the Chat Window remains on the Clients desktop for the duration of the Chat session Members cannot minimise the Window Confirm which Students to include in the Chat session and select any additional properties that should apply Click OK to start the Chat session The Chat Window will appear at the Control and Client workstations Chat Today s Lesson Plan Chat Window Today s Lesson Plan Mary has joined John has joined INVH310 Details of today s lesson plan to follow John Will it involve the stats sheet we did yesterday John has left Message Auto Send The Chat Window
63. List of Clients these will be stored in separate Client NSS files with the class name included e g Client_History Year 2 NSS To add available Clients to the Known List 1 Choose School Modify Known List from the Control Window drop down menu 2 The Modify Known List dialog will appear Modify Known List Use this dialog to define the Students that are connected to at Startup Use Browse to search for available Machines and then add them to the Known List Available Students Known List James a Harry 2i Moo Reconnect to Students on closing 3 Enter a prefix for the Clients Computer Name in the text box beside the Browse button 4 Click Browse 5 The Browsing message will appear 8 9 All Clients matching the prefix will appear in the Available Students list Select the Client icon and click Add The Client is now part of the Known List Click Done 10 The Control will re connect to the Known Clients and display their icons in the Control Window To remove Clients from the Known List 1 Choose School Modify Known List from the Control Window drop down menu The Modify Known List dialog will appear Select the Client icon from the Known List Click Remove The Client is now Available but is not part of the Known list Click Done The Client icon will be removed from the Control Window Note In order to connect to a removed Client you must Browse for them and add them to t
64. Manual COPYRIGHT C 2008 NetSupport Ltd All rights reserved Information in this document is subject to change without notice NetSupport Ltd reserves the right to revise this document and to make changes from time to time in the content hereof without obligation to notify any person or persons of such revisions or changes The software described in this document is supplied under a licence agreement and is protected by international copyright laws You may copy it only for the purpose of backup and use it only as described in the Licence agreement Any implied warranties including any warranties of merchantability or fitness for a particular purpose are limited to the terms of the express warranties set out in the licence agreement Program COPYRIGHT C 1991 2008 revision 9 01 NetSupport Lid All rights reserved Trademarks NetSupport is a registered trademark of NetSupport Ltd RM Tutor is a trademark of RM Education plc Windows Windows 95 98 2000 2003 ME XP and Windows Vista are trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Corporation NetWare is a registered trademark of Novell Inc Other products trademarks or registered trademarks are the property of their respective owners Software Licence Agreement Please read this agreement before using your copy of RM Tutor 4 Software This is a legal agreement between you and NetSupport Ltd If you do not wish to be bound b
65. N LerpEatap lamna are ack Mark 1 Choose View IM View from the Control Window drop down menu or Click the Instant Messenger icon on the left hand side of the Control Window Identify Students Instant Messenger activity In the List View the Student icons can be viewed in a number of different ways Choose View Large Icons Small Icons List Details or right click in the List View and select one of these options to change the layout of the Student icons When viewing the Large Icons layout an icon is displayed next to the Student icon showing that the Student is signed into Instant Messenger If the List View is in Details layout the Instant Messenger status for each Student is displayed You can filter the Instant Messenger activity choose IM Filter Show Sign In Show Sign Out Show Messages Show File Transfer from the Control Window drop down menu Monitor Instant Messenger 1 Choose IM Monitor from the Control Window drop down menu Or Click the Monitor icon at the bottom of the Control Window 2 You can now monitor the Students Instant Messenger Note If monitoring is enabled and you switch modes an icon will be displayed on the Messenger tab to acknowledge Messenger monitoring is currently switched on Block Instant Messenger 1 Choose IM Block from the Control Window drop down menu Or Click the Block icon at the bottom of the Control Window 2 The Messenger Status for the Stude
66. PCs connect to the Name Server on start up and register their availability and current IP address with the Server At the Tutor end when browsing to locate Students a search of the Name Server is performed rather than a UDP browse across the network The Tutor program uses the IP address registered with the Name Server The Name Server can be used with all 3 start up modes The advantages of using a Name Server over traditional Browse options are m Negates the need to browse the network to locate Student PCs m Reduces the time taken to locate Students m Reduces the need to configure and maintain broadcast range entries in the Tutor configuration More reliable connection method in wireless LAN environments The Tutor uses the current IP address when establishing connections Avoids problems in Wireless environments where Student laptops change access points and are assigned new IP addresses m Students on different subnets are able to join a published class without having to define additional Browse address information on the Student PC The basic requirements for using a Name Server are m It needs to be installed on a PC that is accessible to all Tutor and Student PCs m Itneeds to have a static IP address m The Tutor and Student PCs need to be configured to use the Name Server The Name Server Tutor PC and Student PC must have a matching Name Server Security key configured Installing amp Configuring a Name S
67. Replay Window Control Panel A VCR like Control panel to enable you to fast forward stop start etc The Replay Window contains the controls for playing a recorded Client session The window contains a replay time index that indicates where in the replay file you currently are and displays information about the file being played Use these controls in the same way you would for a video recorder Replay Controls fioo i000 2000 3000 4000 5573 B19 0 8 J Local 02 May 2005 12 55 15 The individual sub menus and available functions are Stop and Play The Stop button is shown when you are playing a replay file and the Play button when the file is stopped Only one of these buttons is displayed at atime The file is played until the end is reached or the Pause Marker is encountered Rewind Start playing the file from the beginning if it is already playing otherwise moves the replay index to the beginning of the file Skip to Previous marker Moves the replay index to the previous activity marker or to the beginning of the file if there isn t one These markers are added at points when lots of activity was recorded at the Client Frame Advance Advance the replay index to the next frame Press and hold this button to Fast Forward though the replay file Skip to Next marker Moves the replay index to the next activity marker or to the end of the file if there isn t one Mute Turn audio on off within the
68. Replay file Other Information The current time index is displayed to the right of these controls in the hh mm ss ms format The name of the Client that the replay was recorded on the date and time are displayed at the bottom of the window Using RM Tutor Replay Marker This marker can be positioned anywhere within the time frame of the replay file The marker is the small black triangle beneath the time index control Click and drag this to the position where you want the file to stop playing When the marker is encountered the replay stops and you can then press play to continue past it Showing Replay Files to Students Using RM Tutor s Show feature a Tutor can show a stored Replay File to any number of connected Students 1 Click the Show Menu icon on the Control toolbar and choose Show Replay or Choose Client Show Replay from the Control Window drop down menu 2 The Show Replay dialog will appear RM Tutor 3 Show Replay se Select the replay file to show Replay file Mesearch_machines Into rpf v amp Select the recipients of the show These Clients A Description a Name v 8 Anna z x Q chis v2 rs Freddie v Removing the check mark nest to a Student excludes it from the Show ay Show Options B M Set Show Mode at Client PEZH x M Enable Audio Browse for and select the required Replay File From the Client list select the Students t
69. Result Code John Mary 4 Select the Execute Tab 5 Enter the name and path of the application to execute at the Client Or Click on Local Browse button and select an executable application on the Control workstation Note Check that Client applications are stored in the same location as the Control to ensure successful execution If you want to launch a specific file with the application you must separate the two instructions with quotes For example C Program Files Microsoft Office Excel exe C My Documents Accounts xls 6 Click on the Add to List button to save it for future use in the Saved List Tab 7 Confirm the description and path 8 Click OK Note If you only want to execute applications to Clients that are logged on select the option Execute Only if the Client is Logged on 9 Click Execute The application will now be launched at all selected Clients and the result of the operation displayed in the Results Box Note Before clicking Execute you have the option to tick the No Result Required box This option will give you the ability to close the dialog without having to wait for the results To Execute an application on a Group of Clients 1 Select the required Group Tab 2 Choose Group Execute from the Control Window drop down menu bar 3 The Execute Application dialog will appear 4 Enter the name and path of the application to execute at the Client O
70. Set up will make the required amendments to your System INI and or registry to load the Client as Windows initialises RM Tutor will not replace any of your existing Drivers Installation complete To complete the installation m Choose whether to run the Client Configurator This enables you to set basic Client information and security m Choose whether to run the Remote Deploy utility This provides you with the facility to install and configure RM on multiple workstations Click Finish to exit the Setup program Remove the CD and restart the workstation Creating an Administrative Network Installation An administrative installation distribution copy of RM Tutor is designed to assist administrators to install RM Tutor on Networked PCs where the installation media or License details may not be readily available and it is anticipated that a number of installs will be performed either at once or over a period of time This type of installation can also be preconfigured to setup RM Tutor with certain options therefore ensuring that all RM Tutor installations are configured the same Once created the distribution copy can be used when performing a standard install a Silent Installation or as part of a remote deployment gt To setup a distribution copy of RM Tutor on a Server 1 Create a folder on the network that is accessible to all PCs that you may want to install on 2 Copy from your original source media CD or dow
71. Start Programs RM Tutor 4 RM Tutor 4 Tutor When RM Tutor loads for the first time the Control Configuration dialog will appear This enables the Control to specify the Clients to connect to at Startup The dialog will not appear in future sessions When starting RM Tutor for the first time it is advisable to Browse the Network for available Clients To do this click on Browse and Connect to Students starting with and enter a prefix for the Computer Names Click Ok A useful option within RM Tutor is the Lesson Plan feature enabling a Tutor to pre plan the scope of a lesson A convenient Class Wizard is provided which guides you through the process and this will appear at startup However this can be disabled if required As the Tutor program loads RM Tutor will then Browse the Network for the specified Students While it is searching the Browsing message will be displayed All successful or failed connections will be reported in a connection dialog when all the connections are complete click Ok All connected Clients will have their icons displayed in the Control Window RM Tutor 4 The Control Window 24 The Control Window is the primary interface for m Configuring the Control Connecting to Student workstations Maintaining Client information m Selecting which Student workstations to work with m Selecting tasks to carry out RM Tutor 3 INVH310 School Client Group View Layout Planner Wind
72. Tool dialog will appear 117 5 Enter the required information 7 Click OK The new tool will be listed on the Tools menu 8 Click Close To run a Tool 1 Choose School Tools from the Control Window drop down menus 2 Select the tool you wish to run The Tool will automatically run To edit a Tool 1 Choose School Tools Edit from the Control Window drop down menus 2 The User Defined Tool dialog will appear 3 Select the tool you wish to edit or delete 4 Click on the Edit button 5 The Edit dialog will appear 6 Edit the appropriate information click OK To delete a Tool 1 Choose School Tools Delete from the Control Window drop down menus 2 The User Defined Tool dialog will appear 3 Select the tool you wish to edit or delete 4 Click on the Delete button 5 Aconfirmation dialog will appear click Yes The Tool will be removed Rebooting or Logging out Students Having connected to a Client or Group of Clients you are able to remotely Logout or Reboot the Client workstations at the end of a session This is a simple way to prepare multiple workstations for the next group of students gt To Reboot or Logout a Client 1 2 4 Select a Client or Group of Clients Choose Client Reboot or Logout from the Control Window drop down menu or Click the Manage icon drop down arrow on the Control toolbar and select Reboot or Logout or If displayed click the Reboo
73. VH308 INVH312 INVH315 INVH316 INVH321 INVH322 INVH323 INVH326 INVH329 INVH330 INVH331 INVH332 INVH335 INVH336 INVH343 The Deploy Main Window is divided into the following sections Menu Bar The Menu Bar contains a series of drop down menus that can be used to access the various tools and configuration utilities for the deploy process Left Hand Pane Contains three tabs Network Log Files and Security Network and Security Tabs List in a Tree View the available Networks Domains and Workgroups that can be selected for a deploy routine Log Files Tab Lists in a Tree View a history of previous deployments Right Hand Pane With the Network Tab selected you are provided with a range of general information machine name and platform for example about the workstations located on the selected Network Domain The Log Files Tab provides a breakdown of past deployments categorised by type The Security Tab also lists information specific to each individual workstation located on the chosen Network Domain In addition to the machine name you will be able to identify the IP Address determine if the machine already has a RM Tutor Client installed and which version is running whether the Client is password protected or has User Acknowledgement set With this information to hand you can decide in advance which machines to include or exclude from the forthcoming deployment For example if a current RM Tutor Client is already
74. Web Sites Name va Mark E BBC bbc co uk homepage Home of the B8 am YP Sarah m RM Designed for Education http jfaww rm C am v fomi I amp eBay The LK s Online Marketplace http w Qa C E URL A Description URL RWW COM www hotmail com y TE www bbc co uk www ebay co uk G www google co uk www msn com es wow yahoo co uk Ready Connections 3 3 Clients All 3 In Web Mode you can view details of Approved or Restricted URLs and use the available icons to 127 RM Tutor 4 128 Bl New Create a New URL List Open an existing URL List Revert back to unrestricted access if restrictions have been in place peere Activate the Approved Site List The A d V Ficndininntesa ED Student will only be able to view url s that are in the approved list All other url s are blocked When the Student accesses the Internet they are forced to choose an Approved Site rather than being able to surf at will Activate the Restricted Site List The To See Student will not be able to view url s that are in the restricted list but will be able to view all other url s F Atiow an Activate Safe Search mode Stops inappropriate web sites being displayed while Students are using search engines Activate Block FTP sites Block Students from accessing FTP sites sate Search Note To
75. Whiteboard from the Control Window drop down menu Or Select the relevant icons at the bottom of the Control Window 3 If required you can save the content of the Whiteboard for later use Choose Whiteboard Options Save Whiteboard Or Select the Save icon at the bottom of the Control Window 82 To show the Whiteboard to Students 1 If showing a stored Whiteboard image select Whiteboard Options Load Image from the Control Window drop down menu Or Choose the Insert icon at the bottom of the Control Window From the Group Bar select the Group of Students to show the Whiteboard to Choose Whiteboard Turn Whiteboard On from the Control Window drop down menu Or Select the Activate icon at the bottom of the Control Window The content of the Whiteboard will appear on the selected Student screens The Tutor can continue to annotate the Whiteboard in real time To remove the Whiteboard from Student screens select Whiteboard Turn Whiteboard On from the drop down menu Or Select the Activate icon at the bottom of the Control Window Whiteboard Leader When Students are viewing the Whiteboard they cannot initially annotate the screen themselves However the Tutor can nominate a Student to be the Whiteboard Leader This activates the annotation options at the selected machine The Tutor can switch control to any of the other participants as required by selecting their icon in the
76. ad one group at a time Each defined Group can have a Group Leader even if one of the Group Members is already leading another Group The main Control can continue to monitor all Clients including Group Leaders Suspend Group Leaders During a Control session where Group Leaders are in place the Tutor may want to perform a task without conflicting with something the Group Leaders are doing Rather than remove and reinstate each Group Leader individually you can globally suspend and reinstate Group Leader access as required To suspend Group Leaders 1 Choose School Suspend Group Leaders from the Control Window drop down menu 2 All Group Leaders will be suspended To reinstate Group Leaders 1 Choose School Suspend Group Leaders from the Control Window drop down menu 2 All Group Leaders will be reinstated Remove Group Leader The main Control can remove Group Leader status from Clients at any time To remove Group Leaders 1 From the Control Window select the Group containing the required Client 2 Right click on the Client icon and select Group Leader or Choose Client Group Leader from the Control Window drop down menu The Client will receive a message informing them that Group Leader rights have been removed Customise Client and Group Icons gt The Student and Group icons displayed in the Control Window can be customised to suit individual requirements A choice of images can be used
77. ad the License Agreement carefully and select accept the terms in the license agreement and click Next to continue If you reject the Licence Agreement 1 do not accept the terms in the license agreement click Cancel RM Tutor will not be installed and you will be directed to Exit from the install program RM Tutor 4 Licence information Select Register and enter the license details as provided with your RM product If you are evaluating RM select 30 day evaluation and click Next Existing installation detected This screen will appear if a copy of RM Tutor is already installed on the workstation i RM Tutor 4 InstallShield Wizard x RA Program Maintenance T 4 Modify repair or remove the program U to powered yy NetTSuppert Modify a Change which program features are installed This option displays the Custom Selection dialog in which you can change the way features are installed O Repair Repair installation errors in the program This option fixes missing or corrupt files shortcuts and registry entries O Remove Remove RM Tutor 4 from your computer Modify Change the program features that are installed m Repair Repair any installation errors in the program m Remove Remove RM Tutor from the computer Select the required option and click Next Custom Setup i RM Tutor 4 InstallShield Wizard Custom Setup Select the program features you want installed v Student
78. al details Title Geography Agerange 1415 Description YR 10 Geography final Exam Class Group YR 10 Notes Timed Exam v Time Limit 01 00 Hours Minutes Grading Schema YR 10 Geography gt gt M paiak sanasan g 98 Cancel Help 2 The first stage is to enter general supporting information about the exam Choose whether to have the exam timed if so set the time limit hh mm You can use your own grading system by selecting from the Grading Schema drop down Decide whether to use the default scoring system you can assign your own scores to questions in stage two You can then add some optional information such as the age range or class group that the exam is aimed at Click Next when ready Note If you wish to use a Grading Schema you must first create one in the Exam Grades dialog See Exam Grades for more information 3 Stage two is to select the questions for the exam Expand the tree in the left hand pane of the window and highlight the required question click the Add Question button The tree view can be sorted by Author Level Question Type and Subject Repeat this process until all questions are selected Exam Questions x Sort by Subject HG General l4 Level _ Type Score Question Title amp Geography Easy Drag amp DropTet 4 Choose the corect C Q7 Captel Cities Easy Combo List 4 Choose the Corect a a Easy Label Image 4 Label the relevant b
79. and will remain until the Student clicks OK Creating Preset Messages You can store up to four commonly used text messages that can be quickly broadcast to Students using the Message feature 1 2 3 Click Communicate on the Control Window toolbar and select Manage Preset Messages or Select Client Message Preset Messages from the Control Window drop down menu or Right click on a Student icon and choose Message Preset Messages Preset Message Editor Message 1 The school network will be shut down tonigt Icon Dismiss after 30 seconds Play Sound Help Message2 5 minutes to end of exam Icon a 2 Information v 4 c Warming v Dismiss after 20 seconds Play Sound Message 3 Message 4 Enter the required text message s Set any additional properties for each of the messages m Indicate how long the message should remain on the Students screen Choose an icon to be displayed alongside the message This can be used to quickly identify the type of message Information Question Warning Stop m You can further highlight the message by playing a sound at the Student machine The sound varies depending on the icon selected Click OK when ready To Send a Pre Defined Message Select the required Student icons Right click and select Message or Choose Client Message from the drop down menu Each of the pre defined messages wil
80. ary This is a summary of the options you have selected Check the details and click Deploy to start You can change the properties of the deploy by clicking Properties Type Deploy RM Tutor 3 Package Description Cancel RM Tutor 3 Deploy License Details Licensed to EVAL for 40 Clients Deploy Setup Files C Program Files ARMSAM Tutor 4 Deploy Product Version Parameter File This dialog provides a summary of the options you have selected for the deployment If a first time deployment the text will appear in red to indicate that required information has not been entered To enter or amend the information for the deployment Click Properties 3 The Install Properties dialog will appear RM Tutor 3 Install Properties General Options Acknowledgement Message Restart Description RM Tutor 3 Click Browse to specify the RM Tutor 3 installation source folder C Program Files RM AM Tutor 4 Deplo Browse RM Tutor 3 Version 9 00 0002 Install Parameters File NSS ini 4 Enter the properties for the deployment by selecting the five tabs in turn General tab Used to specify the RM Tutor package to deploy and which components are to be installed Enter a description for the package being deployed If left blank the package name version number will be used Click Browse and select the folder containing the RM Tutor package to install Ideally this will be a folder contai
81. ask you can use the tools on the Lesson bar to pause skip to next item or abort the lesson Note If you simply want a timed session without the need to run a pre defined Lesson Plan select Planner Set Class Time from the Control Window drop down menu This enables you to select an end time for the lesson or the duration The timer will appear on the Lesson Bar and can be switched off by selecting Planner Set Class Time Remove The timer shows hours minutes until there is 5 minutes remaining when it will switch to minutes seconds Class Wizard The Class Wizard enables you to enter the general properties of a lesson and guides you through the creation of a lesson plan if one has not already been created When loading the Tutor Program the Wizard will appear automatically but can be switched off if required Class Wizard x 2 sa gt Teacher Name Mrs Smith Lesson Title History Room 148 Load an existing Lesson Plan Browse Create What time does this Lesson s z 25 z finish Open lesson Create a Student Register Iv CHO PF amp Automatically Reconnect Iv Students j S Optimize Show for Performance gt Optimize Show for Reliability C Class Lists New Help Don t show this dialog again J Class details You have the option to input the Teacher Name Lesson Title and Room Number If these details are completed they will form part of the Student Register should you require one
82. at the bottom of the Control Window 2 Select the required size from the available options Auto Fit size of Student thumbnail This option will automatically adjust the size of the displayed thumbnails to fit the window 1 Choose Monitor Auto fit Students from the Control Window drop down menu or Click the Auto Size icon at the bottom of the Control Window Changing the thumbnail refresh rate Depending on how closely you want to monitor Student activity you can adjust the frequency at which the thumbnails are refreshed 1 Choose Monitor Update from the Control Window drop down menu or Click the Change Frequency icon at the bottom of the Control Window 2 Select the required time interval from the available options Show active application When enabled an icon will appear in the top left of each thumbnail indicating which application is currently active at the Student machine In addition if you have created approved and restricted application lists a green approved or red restricted border will appear on the thumbnail alerting you to any potential misuse of applications 1 Choose Monitor Show Active Application from the Control Window drop down menu Or Click the Show Active Application icon at the bottom of the Control Window Show active web site Displays an icon in the bottom right of each thumbnail indicating which site the Student is currently visiting If you have created approved and
83. ations Copy the required data from the application at the Client as above but if using menu options rather than the shortcut keys choose Clipboard Retrieve Clipboard from the toolbar Return to the Control application and paste the data using the appropriate menu options or the short cut keys Ctrl V Scanning Students The Scan function enables you to cycle through each connected Client in turn displaying its screen on the Control It is an alternative to Viewing multiple Clients in scaled windows which may cause their screens to be unreadable Multiple Client screens can also be scanned in one Scan Window gt To Scan one Client screen at a time 1 Choose Group Scan from the Control Window drop down menu Or Select the Scan button from the Control Toolbar 2 The Scan dialog will appear RM Tutor 3 Scan Scan the following Clients d v 2 Harry v a Jane Removing the check mark next to a Client excludes it from the Scan Scan Interval J Short 11 seconds Display one Client at a time Display multiple Clients at a time 3 Specify which Clients to Scan by removing or including the check mark next to the Client name Note If you want to start scanning from a particular Client select their icon in the Scan dialog 4 Select the Scan interval 5 Select Display one Client at a time 6 Click Scan 7 The Scan Window will appear and immediately show you the first Client in the se
84. ations before the Tutor connects 143 Using Printer Management Printers must be added to the Student workstation before the Tutor connects once connected to Students printers cannot be added removed or modified All printers that are attached to Student workstations will appear in the Printer List Student print jobs will be displayed in the Print Queue giving you an overview of who is printing what is being printed how many pages are printing and the current print status From here you can delete or resume printing for Students If the Student Toolbar is enabled Students will be notified of the current print status Setting Print thresholds Print thresholds can be applied for an individual print job allowing the Tutor to specify the maximum number of pages Students can print If the Student exceeds this limit the print job will be automatically paused or deleted 1 Choose Print Set Print Thresholds from the Control Window drop down menu 2 The Print Thresholds dialog will appear allowing you to apply the relevant settings Pause Printing 1 Select the required Students in the List View 2 Choose Print Pause Printing from the Control Window drop down menu Or Click the Pause icon at the bottom of the Control Window 3 The Print status for the selected Student s will now show as paused Block all Printing 1 Select the required Students in the List View 2 Choose Print Block All Printing from
85. be a unique name of up to 15 characters You should try to use a sensible naming convention to help you identify which workstation is which It is also important to prefix each name in a group of related Clients with the same few characters as this will be used when the Control connects to establish the workgroup For example you might start the name of each workstation in the same room with the prefix CLASS1_ Then configure the Control to connect to all Clients starting with CLASS1_ will avoid Client workstations outside of this room being inadvertently connected and receiving a show You can use an asterisk to cause the Client name to default to the MachineName also known as the Computer name Note Although internally the Control connects to Clients by referring to their Clientname the user at the Control can configure the Control program to display a different name While Viewed Silent Mode Allows the Control to connect and View a Client without the Clients knowledge If Silent Mode is not selected the Clients screen and mouse icon will flicker notifying the Client that a connection has been made and their screen is being Viewed Send Physical FontsSend_Physical_Fonts_Command When a Windows Client is sending its screen to a Control it passes the font information by reference to reduce the volume of data sent The Control refers to its own internal font mappings and uses the closest matching that it has to the one being d
86. cation list will appear Save an Application List 1 To save the current Application List choose Application Save Application List as 2 Adialog will appear Enter a file name and click Save 3 The current Application List will be saved Note Any changes that have been made to the new or existing Applications List will be automatically saved when a new Applications List is created or when you exit out of the RM Tutor program The default Application List is saved as RM Tutor 4 app View Application History This feature of the Application Control Module enables you to monitor the Applications being used by connected Students and if required store or print a permanent record 1 In Applications View choose Applications History from the Control Window drop down menu The Application History dialog will appear This provides details of any application used by the Student s during the currently connected session The list is cleared when the Control disconnects Th Application History Show History toe Studert Name Applicaton Windows Live Today uy aused TOYOTA CELICA Auto Trader LIK Micsoselt Internet Explorer perepane Home ol the BDC on the Interret Irteinet Explorer provided by Del RM Drsagnad tor ducaton Microselt Internat E xpiloene Micsorolt ent Book Chock Hep Jf Core j The available options are Show History for The list can be viewed by currently Selecte
87. ccecceeeeeeeeeeceeeeeeeeaeeeeneeeeneees 119 Application Control MOdule cccccccecsceceeeeeceeeeeeeaeeeeeeesecaeeeeaeeneneeee 120 Setting up Approved or Restricted applications c0cccesseeee 123 View Application History cccccccsseeeseeceeeeeseeeeeeeeseeeeeessaeeteneeeeaes 126 Web Control Module cccceeeceeeeeneeeeeeeeeeeeceaeeesaaeeseeeeeseaeessaeeeeneeee 127 Setting up an Approved or Restricted Web Site List 0 ee 131 View Web HiStory eeececeeeeeteceeeesneeeeeecneeeeeeaeeeeeeeaeeeeeeaeeeeetaeeeeneaa 134 GCO BIOWSEraecenditt sles peet toca tae crscaes theta e tates cebtate a callypanet tated bach ae 136 Student Surveys ss sass adsense ayes asevaiacautisesasedeinauegersaeetieactaaes 139 MMIPVOVELISIG sic aea tere Marea at Re tec stead re ake a eed 141 Printer Management ccccscccccesecceeeeeeeceeeeeeeeeeeeeeeeeeeesnseeeeeeeeneeeeenenees 143 Using Printer Management ccccceceeeeeeeeeeeeeeeeeneeeeeeaaeeeeeeeaeeeeeeaaes 144 View Print AISTII sicicesesiteeees ereen e EE aT EIERE E TN ENE 146 Device Controla norrena a E E A ans 147 TUTOR PTOI ES niite eaea aa a aa Saee ea T aS aAa E EAS 149 Lesson Plame enei r iA 150 Glass Wizard aoei nandean an ai eine a a aaa aeaaeai 151 Glass lists yino iaa a i ei eis Rae ee 153 Student Toolbar Settings cccccceceeeeeeeeeneeceeeeeeeeeeeeeeeseeeeseaeeeeneeeeaes 155 Configuring The Student Workstation ccsssccseeeesecss
88. confirm in writing to NetSupport that this has been done SUPPORT If you have a problem with the installation of the software you should in the first instance contact your supplier You can separately purchase support and maintenance which will also cover the supply of enhancements and upgrades GOVERNING LAW This agreement shall be governed by the laws of England Contents CONTENTS i i ih Ae ee eaten e atan ii an eel ata i Conventions U SEA r 2a sian tian a e a a a R iv Terminology USE eenn iiia dia ea ai iv stallat OM aar cece a aa a aae e atv aa Aa area sae ep eater teuee 1 System Pre Requisites cceccceeceeeeeeeeceeeeeceeeeeeaeeeeaeeseeeeesaeeseaeeeeeeeeeas 2 Starting the Installation cceccceceeeeeeeeeceeeeeceeeeeeaeeeeeeeseeeeesaeeesaeeeeeeeeaas 3 Starting the Installation cceccceceeeeeeeeceeeeeceeeeeeaeeeeeeeseeeeesaeeeeaeeeeneeeeas 3 Creating an Administrative Network Installation cceceeeeeeeeeee 7 Silent NStallations raaa aaraa a ic etip eed eli EA eA een erie 8 Install configuration options dialog cccceeeceeeeeeeeeeeeeeeeeeeaeeeeeeseeeeess 9 RM Tutor 4 Remote Deploy cccceeeeeeeeeeeneeeeeeeeaeeeseenaeeeeeesnaeeeeneaaes 10 Starting RM Tutor 4 Remote Deploy ccccseeeeseeseereeeeteeeeneeees 12 Preparing amp deployment erreser eha eene e EEEE ER EEEE 13 Deploy a RM Tutor package ssie r e a ne nEn 14 Deploy a Client Configuration 0 cccccceeccece
89. control but only view web pages that you have selected Free Students allows Students have full control over what websites they can access Note Whilst the Students are unlocked any restrictions applied in the Web Control Module will apply to the Students in the Co Browser session To lock Students 1 Select File Lock Students from the Co Browser drop down menu Or Click the Lock Unlock icon on the Toolbar and select Lock Students 2 Students will now be locked they will only be able to view websites that the Tutor shows them with no access to any of the Co Browse functions gt To free Students 1 Select File Free Students from the Co Browser drop down menu Or Click the Lock Unlock icon on the Toolbar and select Free Students Students will now have control over the Co Browser and will be able to open new websites etc Any web pages or tabs selected by the Tutor will be left open gt To restrict Students 1 Select File Restrict Students from the Co Browser drop down menu Or Click the Lock Unlock icon on the Toolbar and select Restrict Students Students will be unlocked but they will only be able to access web pages or tabs left open by the Tutor Students will not have access to other websites or be able to open links on existing pages Using RM Tutor Student Surveys The Student Survey tool enables the Tutor to get instant feedback from Students during or at the end of
90. ct Refresh Student Register St Lock Unlock Co Browse Block All Blank All Manage Communicate Ready Connections 3 3 Clients A convenient thumbnail view of each connected Student screen is displayed at the Tutor providing a quick and easy method for monitoring Student activity While in Monitor mode the Tutor still has access to the full range of RM Tutor features such as View Chat and File Transfer 1 Choose View Monitor View from the Control Window drop down menu or Click the Monitor Mode icon on the left hand side of the Control Window The List View will display each Student thumbnail By mousing over a thumbnail you can zoom into that screen Double clicking on a thumbnail will open a view session to the selected Student right click and you can select from the full range of available Client features For example by selecting multiple thumbnails you can invite those Students into a Chat session Note The Zoom facility can be toggled on off by selecting Monitor Zoomed Mode from the Control Window drop down menu or clicking the Zoom In icon at the bottom of the Control Window 67 Monitor Mode provides a number of additional tools Customise thumbnail size Student thumbnails can be resized to suit personal preferences This is particularly useful when connected to large numbers of Student machines 1 Choose Monitor Size from the Control Window drop down menu or Click the Change Size icon
91. d select the question you wish to amend the score for and click on the Question Score icon Note You must ensure that the Default Scoring System option is un checked 2 The Question Score dialog will appear showing details of the question and the score that would normally be awarded for the question Question Score The default score shows the total score that would normally be awarded for answering this question correctly You can increase the value of this question by increasing the score value Question Type Question Summary Summary of Question Default Score 4 Description Match the picture to the job description Type Drag amp Drop Image j Level Easy Score value 8 Cancel Help 3 Increase the score by using the appropriate buttons Note Questions with multiple answers can only be incremented by a corresponding number 4 When you have finished click Save to exit Preview Exam You can preview an exam at any time in order to simulate what the Students will see This is a useful way of checking each question and viewing the resources pictures video s etc that may have been included Although the exam runs exactly how it would at the Student workstations the preview facility does not return any results To preview an Exam 1 Select the exam in the Tree View 2 Choose Exams Preview Exam from the Designers drop down menu Click the Preview Exam icon or right click on the exam name
92. d Client or All Connected Clients Refresh While viewing the list click Refresh at any time to update the display Save To keep a permanent record of the displayed items you can save the details to a text file before disconnecting Print Using RM Tutor Prints details of the currently displayed items Export Exports data to a CSV file allowing the data to be imported if needed Close Closes the History dialog but details will continue to be recorded while the Control is connected Web Control Module The Web Control Module is used to monitor and control the websites visited by connected Students A record of sites visited in a session can be stored and if required the Tutor can restrict or approve the use of specific URLs In addition the Tutor can temporarily suspend all Internet access Note Supported Internet Browsers for Internet metering and restrictions are IE 5 5 or above Firefox 2 Netscape 8 1 Netscape 8 2 Opera 9 1 Opera 9 2 Supports Internet restrictions but not metering 1 Choose View Web View from the Control Window drop down menu or Click the Web Control icon on the left hand side of the Control Window School Client Group View Web Planner Window Help SG PsoszeANisras eS Bs Refresh Student Register Show Menu View Client Scan File Transfer SendiCollect Lock Unlock Co Browse Block All Blank All Manage Communicate E0 ap m ce Bais A Current Web Site All
93. dd Site 2 The Add Web Site dialog will appear Web Site Properties URL www im com Description Keywords n m Keywords are used to identify the web site when blocking EN or redirecting i V Sub URL optional The Sub URL is for fitering a specific page on a wel ge site For example to filter www bbe co uk sport set the Check Sub UAL to sport OK Cancel 3 Type in the website address under URL e g www rm com 131 Click Check the keyword for the website will be entered Click GO to check that the url website address is correct Type in the Description e g RM Tutor this is optional Enter a Sub URL this allows you to block certain pages on a website this is optional Click OK The url icon and description will appear under the Approved or Restricted List Choose View Details Right click on a url icon in the List View under Current Web Site or All Web Sites Choose Add to Approved List Or Choose Add to Restricted List The url icon and description will appear under the Approved or Restricted List Note You can also add a URL to the Approved or Restricted list from the Co Browser Remove a URL from your Approved or Restricted List 1 To remove a url from the list simply highlight the chosen url and click x Or Right click in the list boxes and select Remove Site Apply Approved or Restricted Web Sites Res
94. der click on the RM Tutor button on the taskbar 3 This will display the Showing dialog and the Show will be suspended Client screens will still display the Control screen 4 Click Show Leader 5 The Show Leader dialog will be displayed RM Tutor 3 Show Leader Select the Show Leader Show is currently suspended O None C O This Cen gm 2 Jane WARNING The Client leading the show will have full access to your Desktop Note If the Show icon on taskbar option has previously been selected you can create a Show Leader by right clicking on the icon and choosing Show Leader 6 Click This Client and select the Client to make Show Leader Note The Show Leader will have full access to your desktop 7 Click OK 8 The message You are leading the Show will appear at the selected Clients machine 9 Click Resume to restart the Show The Show Leader and Control can now interact together in leading the Show RM Tutor 4 80 Exhibit Showing a Students screen on Student screens With RM Tutor it is possible to Show the Control s screen to a number of connected Clients It is also possible to show one Clients screen to other connected Clients this is called Exhibit For example Client 1 has produced some work which you wish to show to rest of the class To Show a Students screen 1 Select the Client whose screen you want to show to the other Clients Choose Client
95. des details of the Students print activity during the currently connected session The list is cleared when the Tutor disconnects The available options are Show History for The list can be viewed by currently Selected Client or All Connected Clients Refresh While viewing the list click Refresh at any time to update the display Save To keep a permanent record of the displayed items you can save the details to a text file before disconnecting Print Prints details of the currently displayed items Export Exports data to a CSV file allowing the data to be imported if needed Close Closes the History dialog but details will continue to be recorded while the Control is connected Using RM Tutor Device Control The Device Control feature allows the Tutor to protect against external sources during a Lesson The Tutor can prevent data from being copied to or from USB devices and CD DVD drives In addition the Tutor can provide read only access allowing Students to view files from devices but prevents copying files from them RM Tutor 3 INVH310 School Client Group View Device Planner Window Help 2 oS Ps 2 Masra Refresh Student Register Show Menu File Transfer Send Collect Lock Unlock Co Browse Block All YE a co ovo use Audio Name USB v 3 Mark No Access Read Only Access Sound Off Full Access Full Access Disable Execute Sound Off No Access Read Only Access Disable Ex Sound Off
96. dialog The name of the connected Student will appear at the Control To end a Class List 1 Choose School End Class from the Control Window drop down menu Your current class will be ended and the Class Wizard will appear allowing you to start a new lesson Note Ifthe Tutor machine does not have write access to the Class Lists folder the Tutor will not be able to create new Class Lists or edit existing ones You can specify the location for the Class Lists to be stored by using the following registry key and then specifying a location Files Classlist HKEY_LOCAL_MACHINE SOFTWARE Productive Computer Insight PCICTL ConfigList Standard Files Classlist C Temp Using RM Tutor Managing Class Lists From this dialog you can manage your existing Class Lists gt Edit Class Lists 1 Select School Class Lists Manage from the Control window drop down menu 2 The Manage Class List dialog will appear Manage Class List Name Description English Yr 8 English Class 234 10am Maths Yr10 Maths Calss 675 1pm Disconnect Students from previous Lesson 3 From here you can edit the name amp description of a Class and delete a Class Note You are unable to delete a Class that is currently open 4 To switch to a different Class highlight that Class and click Select 5 If you are unable to connect to Students they may still be connected to a previous lesson Select Disconnect Students fro
97. ding Band Band Name Band Values To x Band Name Grading i 3 A 76 100 Edit 2 B 22 75 1 C 0 21 Delete Save Cancel Help 187 Enter a name for the Grading Schema and add a Report Image This provides a pictorial indicator of how well the Student has done For example a Student scoring 20 might have one star appearing next to their grade someone scoring 80 four stars The image restricted to 32x32 pixels must be imported into the Resources database A default reportgrade is provided but you can create and import your own customised images if required Give each Grading Band a description and attach the appropriate mark Click Add to insert each Band into the list When all Bands have been added click Save Use the Edit or Delete buttons to change any of the items in the list You can view the grades each Student has achieved in the Test Reports Window Create Exam Having created a suitable mix of questions in the Questions interface adding those questions to an exam is a quick and easy process The Exam Wizard guides you through the process of selecting the required questions setting a time limit for the exam using your own grading system and including supporting information New questions can also be created during this process To create an Exam 1 Choose Exams Create Exam from the Designers drop down menu or click the Create New Exam icon Exam Details x General Information Option
98. ding Ctrl Alt Delete while Viewing You can send Cirl Alt Delete to a workstation that you are Viewing To send Ctrl Alt Delete to a Client you are Viewing 1 Press the Ctrl Alt Esc keys simultaneously Or 1 Choose Client Send Ctrl Alt Delete from the View Window drop down menu 2 Click Yes to confirm Send Ctrl Alt Delete Viewing multiple screens simultaneously RM Tutor enables you to View multiple Clients simultaneously each in its own Window You can even scale their individual View Windows to fit on the Control s screen gt To View multiple screens 1 From the Control Window menu or any Client View menu choose Window Tile and then select which RM Tutor Windows you want to display 2 Your chosen Windows will be tiled on the Control s screen If you want to be able to see the entire Client s screen then choose the Scale to Fit option in the toolbar of each Client s View Window Note Scale to Fit is set by default To View the screen in normal resolution turn off Scale to Fit Blank all Client Screens Although you can blank a Client screen while it is being Viewed there may be occasions when you quickly want to blank all Client screens simultaneously gt To blank all Client screens 1 Choose School Blank Screen from the Control Window drop down menu 2 The Lock symbol will appear on each Client icon 3 To restore the screens repeat the above process Remote Clipboard During a Vie
99. displayed name and icon image can be changed by choosing Group Customise or Group Properties from the Control Window drop down menu To enable disable the Group bar choose View Toolbar Group Bar The List View 3 B amp B 2 2 T Add Students Anna Ben Jimmy Harry Chris Freddie The List View displays the currently connected Clients or Groups You can switch the display mode between large and small icons lists and detailed view from the Drop down View menu When you mouse over a Client icon a thumbnail of the Student machine is displayed Client Properties such as the displayed name and icon image can be changed by selecting Client Customise or Client Properties from the Control Window drop down menu Note Student names can also be customised using the Student Register function The List View can be viewed in the following Modes Normal View Monitor Mode Web View Application View Survey View Print View vka QE amp Starting RM Tutor A IM View ey Device View v Typing View _ g Whiteboard View Click on the individual icons on the left hand side of the Control Window or choose View Normal Monitor Web Application Survey View Whiteboard View from the Control Window drop down menu to change mode The default View Mode is Normal View The Status Bar Ready Connections 2 2 Clients All 2 The Control Status Bar is displayed at the bottom of the Control
100. djusting Audio settings You can adjust the audio settings within RM Tutor to match the capabilities of your multimedia workstations or to fine tune performance However you should note that the higher the quality of sound you select the greater the volume of data that needs to be sent This can affect screen update performance on slower workstations To access the volume controls 1 Right click on the speaker icon in the task bar To change other options such as sound quality do one of the following Global Method changes default setting for all Clients 1 Choose View Current Settings Audio from the Control Window drop down menu Individual Client Method during a Show or View 1 While Viewing the Client 2 Choose View Settings for Client Audio from the View Window drop down menu 3 The Audio Setting dialog will be displayed This allows you to set the following properties Volume Settings Adjustments Threshold Microphone sensitivity Microphone Volume of microphone Speaker Volume of speakers Wave Volume of Operating Systems Sound Effects Enable Options On Turn Audio on Off Turn Audio off Talk Set the Control Audio to Talk function only Listen Set the Control Audio to Listen function only RM Tutor Video Player RM Tutor provides exceptional multimedia support with full Audio Video and remote control capabilities While the Video Player can be used to run a video file on the local workstati
101. down menu or click the Export icon on the main toolbar 2 The Export Database dialog will appear Select the category of information to be exported and Click Export 3 The Export Wizard will appear Specify the location for the exported data and provide a filename By default files are prefixed with the current date but you may prefer to enter a custom name If required password protect the file add any additional notes and click Next when ready to proceed 4 Depending on the category selected Exams Questions Resources etc the Wizard will now prompt you to choose from a tree view the specific items to be exported Select each item in turn and click the Add Item To Export List button When the Export List is complete click Next 5 The Wizard will confirm the items to be exported Any resources associated with exams or questions are included Check the details and if required click Back to change the information 6 Click Finish to begin exporting 7 Aprogress dialog will appear Click Close when complete Note Exported data is not removed from the Designer Importing data 1 Choose File Import from the Designers drop down menu or click the Import icon on the main toolbar The Import Database dialog will appear Browse for the required Export file and click Open Click Import DB to start importing If the file has been protected you will be prompted for the password 4 Aprogress dialog will appear Click Close w
102. drop down menu From the Configuration options choose Connectivity With the TCP IP transport checked click Settings The Configure TCP IP Client Browsing dialog will appear Details of any existing Broadcast Addresses will be displayed and you can add your Terminal Server requirements to the list Click Add You will be prompted for an IP Browse Address but to enter your Terminal Server address range click Advanced Enter IP Browse Address Advanced Subnet O Address Range Terminal Services IP address Port range In the Advanced Browse dialog enter the IP Address of your Terminal Server and the range of Port Numbers allocated to the Terminal Server Clients Click OK the specified browse details will be added to the list of addresses Click OK to accept the listed Broadcast Addresses Click OK to accept the new TCP IP settings To apply the changes immediately click Yes You can now BrowseTo_Browse_and_connect_to_ Clients gt Second for your Terminal Server Clients Using a Name Server Gateway to Find Student PCs The RM Name Server or Gateway is provided as an optional installation component It s purpose is to provide a simple and reliable method of locating and connecting to Student PCs in LAN Wireless LAN environments This can be particularly useful where Students transport laptops from class to class making it difficult for traditional connectivity options to find them Once configured Student
103. e a remote control session to how you then monitor and manage activity at the end users desktop Lock Unlock Students Mouse and Keyboard When you perform a Show the Clients mouse and keyboard are automatically locked There may however be other occasions when you want to lock a Clients keyboard and mouse You can only Lock Unlock Clients that are connected The keyboard and mouse can be configured to lock separately if required From the Control Window drop down menu choose View Current Settings User Interface gt To lock Clients 1 Select the Client s or Groups of Clients you wish to Lock 2 From the Control Window drop down menu choose Client Lock Keyboard Mouse Or From the Toolbar choose Lock Or Right click on selected Client icons and choose Lock 3 By default a graphic will appear on the Client workstation informing them that you have locked their mouse and keyboard gt To unlock Clients 1 From the Control Window drop down menu choose Client Unlock Keyboard Mouse Or From the Toolbar choose Unlock Or Right Click on selected Client icons and select Unlock gt To blank a Clients screen when locked 1 Choose View Current Settings User Interface from the Control Window drop down menu 2 Check Blank screen when Locking mouse and keyboard 3 Click OK 4 Select the Client s or Groups of Clients you wish to Lock 5 From the Control Window drop down menu cho
104. e current Client view window will be taken You will then have the option to name and save the current screen contents to a file To end the Scan 1 Choose Scan Close from the Scan Window drop down menu Using RM Tutor Scanning multiple screens simultaneously Multiple Client screens can be scanned simultaneously in one Scan Window To Scan multiple screens simultaneously 1 Choose Group Scan from the Control Window drop down menu Or Select the Scan button from the Control Toolbar 2 The Scan dialog will appear 3 Specify which Clients to Scan by removing or including the check mark next to the Client name 4 Select Display multiple Clients at a time 5 Select number of Client screens to be displayed in the Scan Window 6 If scanning more than four Client screens select a Scan interval 7 Click Scan 8 The Scan Window will appear Note If Scanning more Client screens than the number of screens displayed in the Scan Window by using the Next Auto and Previous buttons you are able to switch between multiple Scan Windows RM Tutor 3 Scan Scan Client View Window Help OGS 8 pa Previous Auto Next Scaletofit Maximize Lock m Si s 3 Research Machines RM Designed for Ed File Edit ew ay ikia Misi Help a g 3 55 Q x 5 x a O pose i lje Links ees Limited NetSuppsst 65 The toolbar buttons for a multiple Client Scan Window have the following f
105. e defined lists of approved or restricted websites 173 Survey File Identifies the location of stored Student Surveys Default file name RM Tutor 4 sul See Student Surveys for more information Layout File Stores the position of the Client machines as they appear in the Control Window and if specified a background image Default file name Default LYT See Working with Classroom Layouts for more information Testing Console Report Folder Specify a location for storing test results If left blank the reports will default to your N drive in the Tutor Reports folder Advanced Pre defined Client and Group Lists can also be included in a Tutor Profile but these aren t enabled by default Before deciding to apply these to a Profile consider the current method of browsing for Students on startup as you may not want to override this Client File Contains a list of Known Client machines that the Tutor program attempts to connect to when loading Default file name CLIENT NSS See Known List of Students for more information Group File Contains the details of any Client Groups that have been created Default file name GROUP NSS See Working with Groups for more information Use shared data files Checking this option allows you to share data with other users Testing Module RM Tutor s Testing Module is a powerful utility that enables Tutor s to design tests and examinations with the minimum of effort Incorporatin
106. e directory where RM Tutor will be installed Leave blank to install in the default directory Program Files RM RM Tutor 4 RM Tutor 4 Remote Deploy The RM Tutor 4 Remote Deploy Utility provides Network Administrators with the facility to install and configure RM Tutor on multiple workstations without the need to visit the machines individually You are provided with a view of your Network allowing you to pick and choose which workstations you want to deploy to With RM Tutor 4 Remote Deploy you can Remotely Install a RM Tutor package on multiple workstations simultaneously m Create and download specific Client Configurations to multiple workstations m Remotely update RM Tutor License details on multiple workstations Remotely Uninstall a RM Tutor package from multiple workstations simultaneously Note Due to increased security restrictions in Windows Vista the deploy function cannot be used to deploy to Windows Vista PCs that are not part of a Domain When deploying to a Windows Vista PC within a Domain the Console User must be either logged onto the Domain or enter the user credentials when prompted of a Domain Account that has Local Administrator rights to the target PC The Deploy Prompt user option is not supported on Windows Vista Installing the Deploy Utility When installing RM Tutor you decide which combination of components to include To install RM Tutor 4 Remote Deploy select the Remote Deploymen
107. e survey to Students by choosing Survey Send from the Control Window drop down menu or Click the Send icon displayed at the bottom of the Survey pane A dialog will open at the Student machines displaying the question and responses Students choose the appropriate response and submit the answer Survey Student s x E shel PON Question Did you have enough time for today s topic Answer 6 As Students submit their answers the Survey Results pane will display the percentage response for each option The Client icon will also flag how the individual Student answered By choosing View Details from the Control Window drop menu you can sort the Students by result Alternatively you can sort the Students into temporary groups by response Choose Survey Auto Group Students from the Control Window drop down menu 7 When the survey is complete remove it from the screen by choosing Survey Cancel Survey from the Control Window drop down menu or Click the Cancel icon displayed at the bottom of the Survey pane Note The Survey will be cleared from all machines whether the Student has responded or not Print Survey results Before clearing the survey you can print a permanent record of the results 1 Choose Survey Print Results from the Control Window drop down menu or Click the Print icon displayed at the bottom of the Survey pane Survey Lists Surveys can be re used by adding them to a S
108. e the interface between the Client and Control Advanced Set a personalised Student name and the behaviour of certain remote control features Connectivity Settings The RM Tutor Client supports multiple protocols This means that you can set it up to respond to RM Tutor Control s whether they are running over TCP IP IPX or NetBIOS RM Tutor 3 Client Configurator amp Connectivity TCP IP D Security Use TCP IP Port 15405 Audio V Send Keepalive Packets User Interface V Use Name amp Connectivity Server Advanced Server 100053443 Configure IPX O Use IPX NetBIOS O Use NetBIOS 157 TCP IP Use TCP IP Check this box if you wish the Client to be able to communicate over TCP IP Press TEST to check that the protocol is correctly installed on this workstation Send Keep alive Packets Some TCP stacks send Keep Alive Packets In some circumstances it may be desirable to disable this For example on an ISDN line where a TCP IP client is loaded a symptom may occur where the ISDN line is brought up unintentionally Port The TCP IP protocol requires that a port number be allocated for applications to communicate through The default registered port for RM Tutor is 5405 Use Name amp Connectivity Server Gateway Enable this option if you want the Students current IP address to register with a designated Name Server Gateway on start up Click Configure and enter the IP add
109. eas of the program that can be profiled are Layouts Client Lists Group Lists and the location for storing test results gt To create a Tutor Profile 1 Create the files containing details of approved restricted web sites applications etc that are to be included in the profile 2 Choose School Configuration Administration Profile from the Control Window drop down menu The list of existing Tutor Profiles will appear 3 To create a new profile select Add The Create New Configuration dialog will appear 4 Enter a name for the profile Functionality for the profile can be copied from an existing Tutor configuration the default or a user defined profile Click OK The name will be added to the profile list 5 To change the content of the profile click Edit The File Locations dialog will appear 6 In each category select the file to be used in the profile Click OK Each time the Tutor program is started the user will be presented with a list of locally stored Profiles to choose from Lesson Planner A RM Tutor Lesson Plan enables a Tutor to structure a session around a pre defined set of tasks with appropriate timings and prompts allocated to each part of the plan Common RM Tutor functionality can be built into the plan such as run test send collect work scan and show gt To create a Lesson Plan 1 2 Choose Planner Manage Planner from the Control Window drop down menu Or
110. ecome available ensure that the Automatically Reconnect to Students option is selected in the Tutor User Interface Settings Configuring RM Tutor for Subnet Browsing If your network is running across multiple TCP IP Subnets you need to configure RM Tutor to use the additional subnets when browsing for Clients Before configuring RM Tutor to browse on a remote IP subnet it is useful to understand how IP addresses are made up and in particular what an IP Broadcast Address is See Understanding IP Addresses To configure the RM Tutor program to browse IP subnets 1 Select School Configuration from the Control Window drop down menu 2 From the Configuration options choose Connectivity 3 With the TCP IP transport checked click Settings 4 The Configure TCP IP Client Browsing dialog will appear 5 Click Add and enter the Broadcast Address of the Network you wish to browse if known Enter IP Browse Address OK Cancel J Advanced gt gt or To enable RM Tutor to calculate the Broadcast Address click Advanced and enter a Target IP Address followed by the Subnet mask or enter the required Address Range Starting RM Tutor Enter IP Browse Address Advanced Subnet Target IP address Subnet mask O Address Range From IP addres To IP addre O Terminal Services OK f Cancel J Help lt lt Advanced 6 Click OK Note When adding the address of a remote subnet
111. ect Questions New Subject from the drop down menu or right click in the Questions Window and select New Subject Multiple Topics can then be added beneath a Subject by right clicking on the Subject name and selecting New Topic or choosing Questions New Topic from the drop down menu Create Questions A choice of eight question styles are available each with a Question Wizard which steps you through the required process To create a question choose Questions Create Question from the drop down menu click the Create New Question icon or right click on a question and select Create Question Create a Question Drag amp Drop Image Combo List Label Image True or false Multi True or false Order Items s Please select one of the question types above Help Close Select the required Question Type and click Create Note Questions can also be created in the Exam Editor at the time you compile a test The eight question types are Multi Choice The Student is required to pick the correct answer from a list of four possible options Drag and Drop Text Students must try to complete a statement by adding a word or phrase from the alternatives provided Drag and Drop Image Students must match an image with the appropriate statement Combo List Students are presented with four questions and need to select the correct answer from a drop down list You can i
112. ed for you to check that the work has been collected successfully To change the properties of an operation 1 Choose School Send Collect Work Advanced from the Control Window drop down menu bar Or Click the Send Collect icon on the Control toolbar and select Send Collect The Send Collect Work wizard will open Select an operation from the list and click Properties The Properties dialog will appear Adjust as necessary 113 Remotely Executing Applications on Student Workstations This feature allows you to Execute or open a software application on a Client or a Group of Client workstations without actually Remote Controlling them For example after Showing Students how to use a Word Processor you might kick start the application on their workstations Note The application itself must be installed on or available to the Client workstation s gt To Execute an application on a Client workstation 1 Select the required Client 2 Choose Client Execute at Client from the Control Window drop down menu 3 The Execute Application dialog will appear Execute Application Execute Saved List amp Enter the name and path including command line C AProgram Files Microsoft Oifice OfficeNEXCEL EXE Hep Add to List Local Browse parameters of the application to execute at the Client v Execute only if the Client is logged on Results No Result Required f Name
113. ed to have a sensible naming convention for the Student Workstations For example you might decide that all workstations in one classroom would start with the name CLASS1_WK You can then configure the Tutor program to automatically connect to the workstations in that room only Alternatively you might decide to use the Machine Name or Computer Name that is already set up as part of your networking environment Whichever method you use it is important that it easily identifies the individual workstations in a way that is recognisable to the user at the Tutor workstation You are now ready to install the Tutor Control and Student Client programs System Pre Requisites Some areas of RM Tutor s functionality rely on the presence of certain files applications please ensure these are available before installing RM Tutor General Internet Explorer 4 01 service pack 2 or above Testing Module The Test Designer requires MDAC 2 1 or higher and COMCTL32 dll version 5 80 or higher During installation RM Tutor will check to see if these files are present and advise if not However if installing silently using the RM Tutor 4 Remote Deploy utility you will not be warned if the files are missing Note To enable printer notifications to be sent to the Tutor PC the installer applies the following changes to the Student PC s Windows Firewall The File and Print Sharing Exception is enabled on Windows XP SP2 and Windows Vista
114. eeeeseeeeeeeseeeeeseaeeeeeeeeaes 17 Deploy a RM Tutor license file eececeeeeeeeeeeeeeeeeeeeeeeeeseaeeeseneeeeaes 18 Remote uninstall nesnesinin aiii i e ii 19 Pre define settings for a future deployment ccceeeeeseeeeteeeeees 21 ols fi alls e r EEA terre ert rereerer tre E A ree eer cere 22 Starting RM T TO ci ciccechestecceteetscctecteceeceate i naana aeaii kaderen kannaa Eei 23 Starting RMiTutohiss c see ea Gateein aie cone des 23 The Control Window ccececeeeeeeeeeneeeeaeeceeeeeceaeeesaaaeseeneeseaeeesaeeseaeeeeees 24 Student Automatic LogiN ies teehen siara aa aeaea a a ana aiai 28 Student REGISION ienien ige titie a aem a aa kids a eean t ain 29 Working with Classroom LayOuts 0 cc ccceeceeeeeeeeeeeeeseeseeeeeseaeeeseeeeeaes 33 Setting a background ceeeceeeeeeceeeeeeteeeeeeeeceeeecaaeeseeeeeseeeetaeeteneeee 34 Power Management Power on Power Off c ceeeeeeeseeeeeeseeeeeeeees 35 Finding and Connecting to Student ccccceceeeeeeeeeeeeeeeeeeeeteaeeeeeeeeees 37 The Known List of Students 0 ecceeeseceeeeeceaeeeeeaeseeeeeseaeeseaeeeeeees 38 Creating a class for Students to join Publish Class seceee 40 Client disconnects from an Active Session ccceeeeeeeteeeeteteeeees 42 Configuring RM Tutor for Subnet Browsing 42 Understanding IP AddreSSeS cccceeeeeeceeeeeeeeeeeeeeeeeeeseeeeaeeeeeeaaeees 44 Implementing RM Tutor in a T
115. eeeseeeeeeees 157 Connectivity Settings cccseeececeeeeeeceeeeeeeeeeeeesaeeseeeeeseeeeseaeeseaeeeeaes 157 Sec rity Setting S nisur ani oaia aa aa Aa iaaa 159 Avdio SOS a aidan milan aSa aks 160 User Interface Settings ccccccccceeeeeeeceeeeceneeeeeaeeeeaeeeseeeeseaeeseneeeeneees 161 Advanced Settings cccccccccceceeeceeeeeeeeeeceeeeecaeeeeeaeeseeeeesaeeseaaeeneneeees 162 Configuring The Tutor Workstation ss sssnseunneunneunneunnnnunnnnnnnnnnnnnnna 165 General Settings kras erana a a a ae a a aaa a ea a aa 166 Connectivity Settings siderne ei nan aatar eataa aiina angia 167 Startup Settings s deskit reeta e a raaa Taa anana a aaae ea 170 Administration Security Settings cccceccceeceeeeseeeeeeeeeeseeeeeaeeteeeeee 172 Administration Profiles cccccccceeeeeseceeeeeceeeeeaeeeeeeeesaeeesaeeeeneeees 173 Testing MOCUIe cccceeeceseeesseeeeseeeenseeeeeeesesneeenseaeeseeeessaesesenenseaeees 175 The Pest Designet e u eetero oer ikni nis enro EE AKERE EKRA Ta eaii 175 The Questions Interface ccceecceeeteeeeceeeeeeeeceaeeeeeeeseeeeeeseaeeeeneeeeaes 176 The Exam Interface ccescccecceecceeeeeneeeeeeeeceaeeeeaaeseseneeeeaeeeeaeseeaeeeaes 187 Setting Up User Accounts c cceeeeeeeeeceeeeeceeeeeaeeeeneeeeaeeetaeeeenees 192 Import Export Data aioe aae i I EEE aE e TIERA 193 The Testing Console sseesseesseesseesieeietnetnrttnintrnnsrnntennntnnnnnnnn nne 194 Runnin
116. er will be displayed on the Client screen The image can be changed if necessary by replacing the file or by using the Client Configurator to select an alternative file 1 In the Client Configurator choose Advanced Image Option 2 The Image File will display the default file 3 Click Browse to select an alternative file then Open 4 The Image File will display the new file 5 Click OK Note If you would like to display an Image File that is not available on Client workstations use the RM Tutor 4 Remote Deploy function to Deploy a Configurator setting to all connected Client workstations Viewing Student screens Having connected to a Client you can now control it This is called Viewing The Client s screen will be displayed in a Window on the Control workstation RM Tutor will allow you to View multiple Client screens each in its own Window simultaneously Note If required a message can be displayed at the Client workstation confirming it is being Viewed See the Configuring The Student Section of this manual The Quick View Bar allows you to View a connected Client quickly and easily When you connect to a Client a button with the Clients name will appear on the Quick View Bar on the Control Window By clicking on a button you will View the Clients screen by clicking on the button while Viewing the View Window will be closed gt To View a Client 1 Double click the required Client icon in the List View Or
117. erminal Server environment 45 Using a Name Server Gateway to Find Student PCsS cc sceeeees 46 Installing amp Configuring a Name Server cecccceeceeceeeeeeseeeeeeeeeees 47 Gateway Configuration General Properties ccscecesseeeeentees 47 Gateway Configuration Creating Keys 0 c ccceccccsteeesieeeeteeeeeees 49 Working with Groups eresctets vest a aa a a aa eee dite delete alent 50 Group Leaders miiie anaa anaa a ths aa aaa eea a aaia 51 Customise Client and Group ICONS cceceeeeeeceeeeeeeeeeeeeeeceeeesaeeeeenees 53 Using RM Tutor ssassssnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nna 55 Lock Unlock Students Mouse and Keyboard cccceeeeeeeeeeteeeeeees 56 Viewing Student screens ceccceceeeceeeeeeeeseeceeeeceaeeeeaaeeseaeeesaaeeeeaaeeeenees 58 Blanking the Clients screen while VieWing 2 ccccccseeestteeeeteeeees 60 Sending Ctrl Alt Delete while VieWing ccecceeeeeeeesteeteteeteeeeees 60 Viewing multiple screens SiMUItANCOUSIY eee eeeeeeeeeeeeeeeeeeeeeees 61 Blank all Client Screens ou cece cece cee eeceeeeeceseeeee eee sesseaueeseeeeeseeaeanees 61 Remote Clipboatd sssi perirent iae Aas 61 SCANNING Stude MS aeni na a s a a a A a EE AET a 63 Scanning multiple screens simultaneously cceeeesteeeeeesteeeeeeees 65 Monitor Mod ii ait sites aittentee iit dasa a eee 67 Mes
118. erver A Name Server or Gateway is designed to run on a machine that is accessible from both the Tutor and Student PCs It must therefore have a fixed or static IP address The Name Server can be installed as a standalone component on the machine you wish to use or along with other RM components When performing a RM Tutor installation select the Name and Connectivity Server component from the Custom Setup screen You will also need to configure the Server Gateway properties At the end of the installation the Gateway Configuration dialog will appear or after installation you can launch the dialog by right clicking on the Gateway icon in the system tray The Gateway Name Server is configured with the IP Address of the Gateway machine and a Security Key This same information must also be entered at both the Tutor and Student machine thus validating connections between the various components Once the Tutor and Student connectivity options are set to use the designated Name Server each time the Student machine starts up it s current IP Address will be registered with the Server In turn the Tutor will check the currently defined method for browsing for Students at Start Up but rather than performing a UDP browse of the network it will poll the Name Server to find Students matching the criteria Gateway Configuration General Properties You use this dialog to configure the properties of the Gateway Name Server You can acces
119. es a summary of each Students result in tabular format The report details the number of questions in the exam the number of points available questions other than multi choice are worth 1 point for each correct answer and itemises each Students score Individual Student summary By selecting the Student name in the Tree View you can display a full breakdown of the individual results This is ideal for highlighting any problem areas that the Student may have If you have applied a Grading Schema the marked grade along with any comments you added would also be displayed An index itemising the points scored for each question is provided from which you can jump to each question to see how the Student answered The toolbar provides shortcuts to a number of additional features Show results This enables you to show each Student their results and if required include the answers To display to all Students simultaneously highlight Students Reports in the tree to show to an individual Student select their name The Test Player will re open at the Student workstations enabling them to view each question in turn The window will indicate which questions they got right wrong or in the case of questions that have multiple answers partially correct If you have chosen to include the answers a Show Answers button will appear on the Test Player window enabling the Student to toggle between their response and the correct answers Show report
120. est Help Function Hotkeys These are the keys that the User at the Client will need to press to obtain access to the Request help Function The default is ALT LeftSHIFT RightSHIFT Note that some keyboards do not recognise a three key combination so if you experience problems try changing to a two key combination Menu Items Disable Join Class Prevents the Client from being able to use the Join Class Function Disable Chat Prevents the Client from being able to use the Chat Function 161 Disable Replay Prevents the Client from being able to open Replay Files Advanced Settings This property sheet enables further personalisation of the Client s configuration A meaningful Client name can be used rather than the machine name or you can specify a particular image to load when the Client s keyboard and mouse are locked rather than use RM Tutor s default RM Tutor 3 Client Configurator amp Connectivity Student Identification y Security Student Name machine name INYH310 w Audio amp User Interface x While Viewed Silent Mode no refresh when Viewing Send Physical Fonts Performance Cache Size Image Option Image File nss_lock_image jpg Enable DVD Playback and Direct 3D support C Except while viewed C Except while connected Student Identification Student Name This is the name that the Client will be Known as on the network for RM Tutor purposes It must
121. evert back to unrestricted access if application restrictions have been in place Activate the Approved Applications list The n Student will only be able to run applications that Block Restricted are in the approved list All other applications are blocked Activate the Restricted Applications list The Student will not be able to run applications that are in the restricted list but will be able to run all other applications The Application Control Module can be used to perform the following functions Identify applications currently running on the Student workstation In the List View the student icons can be viewed in a number of different ways Choose View Large Icons Small Icons List Details or right click in the List View and select one of these options to change the layout of the Student Icons When viewing the Large Icons or Details layout an icon is displayed next to the Student icon informing the Tutor of the current application in use Large Icons Details 2 2 v a Sohn r Windows Media Player 3 Mary v a Mary pc Remote Control Software with Remote D 8 If the application is currently listed in the Approved or Restricted lists then a visual Green Approved or Red Restricted identifier is shown surrounding the application icon to make identification easier If the List View is in Details layout then a list of all other applications running on
122. f your choosing The latter having the added benefit of enabling other Teachers to access the exam Once published the test can be selected in the Testing Console To publish an Exam 1 Select the newly created exam in the Tree View 2 Choose Exams Publish Exam from the Designers drop down menu click the Publish Exam icon or right click on the exam name and select Publish 3 A window will appear confirming the exam properties Click Publish RM Tutor 4 4 The Save As dialog will appear Give the exam a suitable name this is the name that will appear in the Testing Console when selecting an exam to run Click Save to create the Zip file Setting Up User Accounts Multiple Test Designer user accounts can be created in addition to the default Admin logon User Name admin Password admin gt Choose File Users from the Designers drop down menu or click the Users icon on the main toolbar The User Management dialog will appear from where you can Add Edit or Delete Users User Management P Admin Admin a aAa Jane P Y10 Mark Mark Add a Edit Delete Help Close Click Add and enter a User Name generally the person s full name along with a Login Name and Password Decide whether to assign Admin Rights This gives the user access to all features within the Designer along with the ability to edit delete questions and exams created by other users Non admin users can only create exams Admin
123. g an intuitive Test Designer allowing a Tutor to set customised tests including text picture audio and video questions once the specified Students have completed the test in the pre set time the results are automatically collated marked and made available to the Tutor The following components are available within the Testing Module The Test Designer Launched from the RM Tutor program group the Test Designer is used to create questions and tests The Testing Console Run from within the Tutor program the Testing Console is used to launch the required test at selected Student workstations monitor progress and collate results The Test Player This component runs the test at the Student workstation it loads automatically when the Tutor launches a test The Test Designer The RM Tutor Test Designer is the primary interface for m Creating questions Creating tests examinations m Maintaining stored questions and tests m Providing user access to the designer Note Selecting participants running the test at student machines and recording the results of tests is managed within the Tutor program See Testing Console for more information gt Starting the Test Designer 1 Choose Start Programs RM Tutor RM Tutor Test Designer 2 The Test Designer logon screen will appear Enter your User Name and Password 175 Note RM Tutor provides a default Administrator logon for use the first time you access the Desi
124. gner User Name admin Password admin but you can add additional users The Test Designer User Interface The Designer comprises two modes of operation Questions and Exams You navigate the two interfaces using the drop down menus or the icons displayed above each tree view Stored Questions grouped by Subject are shown in the top pane and Exams at the bottom The right hand pane shows a preview of the currently selected Question or Exam Fox tee press FL m The main toolbar provides shortcuts to a number of general tasks such as creating user accounts importing and exporting data and managing question resources The Layout toolbar icon enables you to customise the Designer Interface should you wish to work in either Question or Exam mode Select Normal Layout to return to the default interface The Questions Interface You can create questions in a variety of formats and these can be enhanced by the use of imported pictures videos and sound clips The four icons available in Question Mode enable you to m Create Questions m Edit a selected item m Delete a selected question m Change the way questions are arranged in the Tree This can be by Author Question Type Subject or Level of Difficulty Subjects and Topics can be added to the Tree at any time or if you are not sure which subject groups your questions will belong to you can add them when creating a question To add Subjects directly to the tree sel
125. granvExaim a netaa a ict ta a a a 194 Test Reports Window oeeie ae ae aea ae aa ai 196 The Test Playersctanc ete a A atedtiiey 198 Conventions Used The following logical and easy to understand conventions are used in this manual m Step by step instructions which should be performed in sequence are shown as numbered paragraphs beneath a clearly stated How to do heading m As there is often more than one way of carrying out a task you will find Or options also included m Additional tips or explanatory notes regarding these instructions are enclosed in a border under the heading Note m Individual items in menu commands are enclosed in braces and should be followed in sequence for example Clients Broadcast Terminology Used Control Tutor Client Student Available Client Known Client Connected Client Selected Client The workstation that is used to take over another The workstation that is to be taken over When a Client has been installed on a workstation it becomes available for connection to a Control A Client must be available before a Control can connect to it Having browsed for available Clients RM Tutor stores a list of Clients in the Client NSS file These are Known Clients All available Client s or Groups of Clients can be chosen for simultaneous connection A Control can only remote control a Client to which they are connected When a connected Clie
126. he Known List Creating a class for Students to join Publish Class The traditional method for establishing a connection with Students is for the Tutor to browse the local network to find the required machines However there may be occasions when the required Students are not available or the Students themselves wish to connect to a particular remote control session This feature enables the Tutor to create a class that the Students themselves can connect to Note Feature only supported over TCP IP connections Creating a class for Students to join 1 To change the default methods of connection choose School Configuration Startup from the Control Window drop down menu 2 Select Publish Class and allow Students to Join 3 Enter a name and description for the class This is the name that will appear at the Student machine when they try to connect 4 Click OK 5 To apply the changes immediately click Yes 6 The Class Wizard will appear If required enter the properties of a lesson 7 Click Go 8 The Join Class dialog will appear This lists the Student names as they connect to the class Class Smith 9 Click Done when all Students have connected You can now conduct a remote control session with the connected Students Starting RM Tutor To Join a Class Student machines which have the RM Tutor Client program installed can browse the network to find classes 1
127. he Scan session one Student at a time Auto Scan is temporarily suspended until the Screen Capture operation is complete Once complete Auto Scan is re enabled automatically and the Scan of the next Student continues 2 A Save As Dialog will appear 3 Type in a File Name 4 Choose one of the three different file formats BMP JPG PNG 5 Click Save Showing to Students The Show feature enables the Control user to emphasise key learning points by displaying the information on their screen to a selected Client or group of Clients You can also show a stored Replay File a Video or an Application that is currently running at the Control During a Show the Control can nominate a selected Client to take over the demonstration making them the Show Leader Note When showing the Control screen to Clients the screen information is sent to each Client machine in turn In some network environments where there is limited network bandwidth available or when showing to larger numbers of machines this can affect performance In these circumstances RM Tutor s Broadcast Show facility can be enabled see Control Configurator Connectivity This results in the screen information being sent to all machines simultaneously thus improving the speed of transfer Whilst reducing overall network traffic generated by RM Tutor using this feature will generate additional broadcast packets on your network It is recommended that you c
128. hen complete Note To refresh the Interface with the imported data logout of the Designer The Testing Console Having used the Test Designer to create questions and exams you use the Testing Console option in the Tutor program to run the exam at Student workstations and monitor results Running an Exam 1 Select School Testing Console from the Control Window drop down menu or Click the Testing Console icon on the Control toolbar The Select Students dialog will appear From the list of connected Students indicate which ones should participate in the exam by checking or un checking the box next to their name Click Next to continue Test Modules Select the Students you would like to participate in the test v 2 Harry v a Mary Select the exam to run Details of the published exams are listed choose the one that you want to run at the selected Student PCs If required you can alter the time limit for the exam Click Finish when ready to run the exam Testing Module Test Modules Select the Test you would like the students to participate in NSM Mix of NSM questions Qur E 7 EE NSM Mix of NSM questions Qun E 7 Preview Exam time limit 00 10 4 Help lt Back Finish Cancel 4 The RM Tutor Test Player will automatically launch at the Student PCs and a dialog enabling you to administer the exam will appear on the Tutor screen Test Console Example E
129. ht click on the selected workstations and choose Deploy 3 Select the required Deploy option 4 The Deploy Summary dialog will appear showing your pre defined selections You can edit these if required 5 Click Deploy to start the deployment RM Tutor 4 Log Files When using RM Tutor 4 Remote Deploy information about each deployment whether a package install license update configuration download or uninstall is recorded This provides a useful reminder each time you use the utility of what you have previously deployed The information is stored in a Log File gt To view Log Files 1 From the RM Tutor 4 Remote Deploy Main Window select the Log Files tab RM Tutor 3 Deploy File Log View Help i 3 Fri Dec 09 14 21 27 INVH166 Checking Client Version Network Log Fies Psecuriy fine ta A212 Cerna N chen seen O Log Files Fri Dec 09 14 21 28 None detected S Client Configuratii Fri Dec 09 14 21 28 INVH166 Retrieving platform information i fir j ag n eS ig 2005 Fri Dec 09 14 21 28 Retrieving platform information for INVH166 sl et Fri Dec 09 14 21 28 INVH166 running Windows 2000 B Deploy Log Fri Dec 09 14 21 28 Copying AM Tutor 3 to INVH166 Deployed To Fri Dec 09 14 21 28 B INVH166 Fri Dec 09 14 21 28 INVH166 Fri Dec 09 14 21 34 SP RM Tutor 3 Fri Dec 09 14 21 38 Installation started on INVH166 B ie Fri Dec 09 14 21 27 2005 Fri Dec 09 14 21 38 E Deploy Log Fri Dec 09 14 21 38 S Deployed To Fri
130. ia Explorer RM Tutor also provides an option to run videos from outside the Tutor program Simply navigate to the required video file in Explorer and launch it from the folder where it is stored 1 Navigate to the folder containing the video file 2 Right click on the required video and select Show with RM Tutor 4 from the drop down list m AN Play Queue It Up Add to Playlist 3 The Tutor program will load connect to the Known Clients and display the Show Video dialog 4 Confirm which Clients to include the Video File will already be selected and click Show RM Tutor Video Player Control Panel The Video Player Control Panel operates in a similar manner to all audio and visual aids Although the commands on the toolbar perform the same actions as would be expected please find a detailed explanation below File view Play Help e M4 h Open Play Stat End Mute Clients File Menu The File drop down menu contains the following options Open Allows you to select and load the appropriate video file Close Closes the open video file Exit Shuts down the Video Player View Menu The View drop down menu contains the following options Text Labels Hides and displays text labels on the Video Player toolbar Toolbar Hides and displays the Video Player toolbar Status Bar Hides and displays the Status Bar of the Video Player Zoom Resizes the video screen Play Menu The Play drop
131. ialog will appear Settings for Client TEST22 amp Remote Control Replay Files View v Record Replay Files Keyboard Mouse Include Audio a Replay Files Prefix Files With Client Name Aucio In Directory OK Cancel l Apply Help Enable the Record Replay Files check box A Replay File will be created each time the Tutor opens a view session at this Student machine Include Audio In addition to the screen mouse and keyboard activity if the workstation is configured for Audio you can record any narration that takes place Check this box to enable Prefix Files With Client Name In order to identify each Replay File filenames are prefixed with the Client Name and the date time of the recording Alternatively by unchecking this box the files will be named sequentially in the format 00000001 rpf etc In Directory Specify where the Replay Files are to be stored A separate folder can be specified for each Student Click OK Recording will start immediately close the View session to stop recording Repeat steps 1 7 for any other Student machines RM Tutor 4 94 Record Replay Files at the Tutor Activity at the local machine can be recorded and shown to Students 1 Choose School Record from the Control Window drop down menu The Record Local Activity dialog will appear Record Local Activity C Include Audio C Record Physical Fonts In Direct
132. ideo support 88 viewing Clients 58 Control Window 24 bitmap backgrounds 34 customise Client names 29 customise list view 33 customise toolbar 25 conventions used iv create exam 188 create group leader 51 create pre set messages 104 creating an administrative installation 7 ctrl alt delete 60 customisable text 160 customise client and group icons 53 Control window toolbar 25 cut and paste remotely 61 D delete exam 191 delete group leader 53 delete questions subjects topics 186 deploy a Client configuration 17 a RM Tutor license file 18 a RM Tutor package 14 getting started 12 log files 22 pre define settings 21 Remote Install 10 remote uninstall 19 designer add users 192 create exam 188 testing module 175 device control 147 disable disconnect prompt 42 disconnect 42 display customisable text 160 distributing files 108 distribution copy for installation 7 drag and drop image question 179 drag and drop text question 179 DVD support 162 edit exam 191 edit questions 186 enable DVD support 162 exam editor 187 create exam 188 delete exam 191 edit exam 191 exam grades 188 preview exam 190 publish exam 191 question score 190 exam grades 188 executing applications at Clients 114 exhibit Client screens 80 annotate while exhibiting 85 explorer show video 90 export data See testing module F file distribution 108 file locations Tutor profiles 173
133. ient Properties Details Tab gt To prompt Students to login 1 If specific Student details are required select the relevant Client icons in the Control Window Alternatively to prompt all connected Students leave the icons unselected 2 Choose School Student Register from the Control Window drop down menu Or Click the Student Register icon on the Toolbar 3 Select Sign In from the available options 4 The Student Register dialog will appear The Tutor can then select the information that the Student will be required to complete Note The Student Register will also appear if you check Create a Student Register on the Class Wizard RM Tutor 4 30 Student Register dialog This dialog enables the Tutor to create a customised Registration form which will prompt Students for their details By selecting a name the Tutor can also interact with Students using the View and Chat options Register Student s Selected Students Client Name _al Name Clas Register OZ rs uw ot TEST30 Mark Successful Unsuccessful Class Details Required Student Details Teacher Name C Get Logged on User Name Mrs Websted M First Name O Sumame Lesson Title V Class C Student ID No Maths Yr 10 Custom Fields Room 134c o0 m L Auto save Register Class Details If required the Teacher Name Lesson Title and Room Number can be included on the Registration
134. ile Distribution Scan Execute Message Lock Unlock Multimedia Support Send Collect Work Chat To create a Group 1 Choose Group New from the Control Window drop down menu Or Click the new Group icon on the Group Bar Or Right click on selected Client icons and choose Add to Group and select New A Group Wizard dialog box appears that asks you to provide a name and brief description of the group It will then assist you in creating your group Your newly created Group will appear as a tab on the Group Bar for quick access Properties Harry Jane Starting RM Tutor gt To change the members of a Group 1 Choose Group Properties from the Control Window drop down menu Or Click on the Properties icon on the Group Bar Or Click on the Properties icon in the Control Window Choose the Members Tab and simply select the Client to be removed or added 2 Click OK when you are happy with the members of the Group Or 1 Right click on selected Client icons and choose Remove from Group Group Leaders When working with defined Groups of Clients the Control can assign Group Leader status to a selected member of the Group The designated Leader can then take control of the Group performing many of the tasks that the main Control can The main Control retains overall responsibility while a Group Leader is in place and can remove the status at any time To select the features
135. ing any warranties of quality or fitness for a particular purpose are limited to the terms of the express warranties NetSupport Ltd shall not in any event be liable for loss of profits data or information of any kind or for special incidental consequential indirect or other similar damages arising from any breach of these warranties or use of the Software even if they have been advised of the possibility of such damages Some countries do not allow the limitation or exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty does not affect your statutory rights and you may have other rights that vary from country to country In any event NetSupport s maximum liability shall not exceed the price paid by the end user licensee TERMINATION You may terminate this Licence and this Agreement at any time by destroying the Program and its documentation together with any copies in any form NetSupport Ltd may terminate this Licence forthwith by notice in writing to you if you commit any serious breach of any term of this Licence and in the case of a breach capable of being remedied shall have failed within 30 days after receipt of a request in writing from NetSupport Ltd so to do to remedy the breach such request to contain a warning of NetSupport s intention to terminate Upon termination you will destroy or return to NetSupport the original and all copies of the software and will
136. install RM Tutor 3 Description Cancel Uninstall RM Tutor 3 Deploy License Details Licensed to EVAL for 30 Clients Help Acknowledgement Uninstall immediately No message is displayed while uninstalling Restart Mode 5 Enter the properties for the deployment by selecting the four tabs in turn General tab Provides a description of the package being uninstalled Acknowledgement tab Consider whether the workstations will be in use when commencing the deploy You can choose to m Uninstall RM Tutor Immediately No prompt will be received at the workstations being deployed to m Warn user before uninstalling RM Tutor The user will receive a prompt and needs to click OK for the uninstall to commence Users cannot cancel this m User can postpone uninstall of RM Tutor You can specify the number of times a user can postpone the uninstall If the user does choose to postpone they will be prompted the next time they restart the workstation 19 Message tab You can specify a custom message to be displayed at each workstation while the uninstall is in progress Restart tab To completely remove all RM Tutor files the workstations must be restarted m Insist user restarts machine A message will be displayed at workstations advising the user to restart the PC to complete the process m Force restart At the end of the deployment a message is displayed advising users that the workstation will be restar
137. isplayed at the Client In most cases the same fonts will be available at both the Client and the Control and so what is displayed on the screen will appear identical However there may be occasions when a close match cannot be found In these cases it is desirable that the Client sends the Control the full information that it requires to display the data in the same font Setting this option forces TrueType text to be sent as glyphs i e character shapes rather than character codes This guarantees that they will be displayed correctly at the Control This will however impact on performance especially on Dial up lines and is not usually required Performance Cache size Screen data that has been recently sent to the Control by the Client is cached to improve performance A larger cache improves performance at the expense of using more memory at both the Client and the Control Setting this option enables you to tailor the cache size used for maximum performance The lower of the cache size set at the Client and Control will be used so you must set at both ends for this to be effective Image Option Image file When a Client s keyboard and mouse have been locked a default image nss_lock_image jpg appears on their screen Alternatively you may prefer to specify an image personal to your organisation Note If you do not want to display an image you can disable the option by choosing View Current Settings User
138. k 111 send work 110 sending messages 103 server installation 7 set class time 150 set name for Control 166 show leaders 79 showing a Client screen 80 annotate while showing 84 applications 98 broadcast show 75 167 hotkey combinations 75 replay files 97 set show leader 78 suspend a show 78 the Control screen 75 using audio 87 using Show leaders 79 videos 89 sign in 29 sign out 31 silent installation 8 specify parameters 9 silent mode 162 starting RM Tutor 23 test designer 175 startup settings 170 student automatic login 28 student disconnects 42 Student name configure 162 student register 29 student surveys 139 survey lists 141 student toolbar settings 155 subnet browsing 42 suspend group leader 52 system pre requisites 2 T terminal server 45 terminology used iv test designer 175 test player 198 testing console 194 testing module add resources to questions 184 add users to designer 192 admin options 192 combo list question 180 create exam 188 create questions 176 delete exam 191 delete questions subjects topics 186 drag and drop image question 179 drag and drop text question 179 edit exam 191 edit questions 186 exam editor 187 exam grades 188 import export data 193 introduction 175 label image question 180 multi true or false question 183 multi choice question 178 order items question 183 preview exam 190 publish e
139. l be displayed click on the required item to send the message to Students or To create a new message select Preset Messages Help Requests RM Tutor allows a Client to Request Help from a Control They do this either by selecting the request Help Command from the Client menu assuming that it has not been configured for quiet mode which hides the Client icon or by pressing the hotkeys set in the Client Configurator gt To request help 1 2 Press the Hotkeys usually ALT LSHIFT RSHIFT This opens a dialog box into which they type their name and the message Click OK The Help Request will then be sent to the connected Control Request Help Message OK The file is not loading properly Cancel Cancel Previous Request Help If a Student raises a Help Request an alert will be raised at the Tutor provided it currently has that Student connected Any outstanding Help Requests will be visible to the Tutor with a Help Request icon displayed next to the Student icon This will show until that Help Request has been cleared RM Tutor 4 gt a3 2 7x 2 By 2 amp amp 2 Add Students John Mary To display current help requests 1 Choose School Help Requests from the Control Window drop down menu bar 2 The Help request Window will open and list the Requests If there are any help requests pending since the last time the Control connected to the Client the Help Request
140. label Image File Europe Browse Enter the instructions at the top of the page then specify the four labels that will need to be correctly located on the image Select the image by using the Browse button When done click Next to proceed Once you have completed part one of the wizard click Next If the image you have chosen for the Label Image question is too large for the viewable area you can resize it Adjust image r Size amp Position of image If the image you have selected is greater than the viewable area in the player then scroll the image to the view that you wish to see Or select a section of the image by dragging a box over that area lt Back Cancel Help Use the scroll bars to position the image within the viewable area To select the required section use your mouse to draw around the area you require When ready hit Enter or click Next to continue Use this preview window to position the answers on the image select the type of arrow you wish to use and choose an appropriate colour scheme for the pointer lines and background 181 RM Tutor 4 Label the image r Drag amp Drop Labels on to image Label line colour ES Background colour of Move the answers to a location that does not cover an important section of the image Then move the pointer of each answer to the correct location on the image coe __ 1 Drag the end of each pointer
141. lect Registration Report from the available options Registration Report Students Registration Details Teacher Name Mrs Smith Lesson Title English Room 345d Date Mon 11 Jun 2007 Time 14 20 37 First Name Surname Class Student ID NO Pages Printed Jobs Printed mak Of ats9324 srm azsisaia J o e Printer Pages Printed Jobs Printed Fax Microsoft XPS Document Writer S V Show Printer Usage Save Print Close 31 Note If you want to store a copy of the report ensure that the Auto Save Register option is enabled on the Student Register dialog when requesting the Student details The report can be stored in CSV HTML or XML format To display the login name of Students When registering Student details rather than prompt them for their actual name you can default to their Login name 1 Choose View Current Settings User Interface from the Control Window drop down menu 2 Check Retrieve Student Login Name when gathering a Student Register 3 Click Ok To save Students login name Enable this option to permanently store the Students Login name 1 Choose View Current Settings User Interface from the Control Window drop down menu 2 Check Remember Student User Login names 3 Click OK Starting RM Tutor Working with Classroom Layouts Once you have selected a classroom or group you can rearrange the individual Client icons in the C
142. lished and the Publish a Class List dialog will appear This will list the Student names as they connect to the class Click Done when all Students have connected Note You can also create a Class List from an active session make sure you are connected to the appropriate Students by using the Known List Select School Class Lists Create from the Control drop down menu the Create Class List dialog will appear enter a name and description for your class A command line utility can be used to generate Class Lists outside the Tutor program The Class List Processor enables you to produce Class Lists in advance based on data that may have been supplied from an external source The file classlistprocessor exe is installed in the Program Folder along with explanatory notes as to its use classlistprocessordocumentation txt To connect to a Class List For Students to join your class they will need to have the RM Client program installed so they are able to browse the network and find your class Note Students are only able to join your class whilst it is being 5 6 published at the Tutor At the Student machine select the RM Client icon from the taskbar Choose Commands Join a Class from the Client drop down menu The Join Class dialog will appear and immediately search the network for available classes Highlight the required Class and click Join When the connection has been made close the
143. ll as enabling you to Transfer Files to and from individual Clients RM Tutor also allows you to Distribute Files to multiple Clients simultaneously You can distribute files to m All connected Clients m Selected Clients m A pre defined Group of Clients gt To distribute files to a defined group of Clients 1 Select the appropriate Tab from the Group Bar in the Control Window 2 Click the File Transfer icon drop down arrow on the toolbar selecting File Distribution from the list of features or If displayed select the File Distribution icon on the Toolbar 3 The File Distribution Window will appear B All Clients File Distribution File Client Directory View Window Help cme F 9 ie DET 0 uk amp Destination Lock CopyFile Delete Ren E Create iove Previous Properties Settings Local Computer Contents of C Documents and Settings pcicnl My Documents My Pictures te ME w O Application Data N Type Modified Size Attributes Short Name S Ej Cookies S horse GIF 15 04 2005 14 28 28 31 196 a HORSEF 1 GIF te E Desktop E ittleb JPG 02 02 2006 16 59 46 21 476 LITTLE 1 IPG E Favorites REM sve 28 10 2005 08 53 32 92 262 OLDCOU 1 BMP Local Settings olde GIF 28 10 2005 08 54 12 3 996 OLDCOUM1 GIF My Documents Ruins PG 15 04 2005 13 43 34 14 676 E My eBooks 2AM lng 21 02 2005 11 24 16 887 SAMPLE 1 LNK a My Music S snow GIF 08 04 2005 10 09 50 2 299 My Pictures
144. ll screen or maximised window size When showing in windowed and maximised window size the Clients Mouse and Keyboard are not locked Enable Audio This turns Audio Support on If you are Showing to only one Client both the Control and Client can speak If you are Showing to many only the Control can speak Announce Show Hotkeys To ensure that all actions performed by the Control are visible to the Clients during a show you can enable the use of Hotkeys Any key combinations that the Control uses e g CTRL V will be displayed in a balloon at both the Control and Client screens Note If using a mixture of key combinations e g ALT V T RM Tutor will only display two consecutive keystrokes at any one time This utility is only supported on Windows 2000 XP and above Send Physical Fonts In order to reduce the volume of data being sent when sharing information of this nature RM Tutor passes the font information by reference The target workstation will refer to it s own internal font mappings to find an appropriate match to the one that has been sent In most cases the same fonts will be available but if there are instances where this isn t the case you can send the full information Check this box to enable Screen Scrape RM Tutor s favoured and the most efficient method for capturing screen data is to hook into the Video Driver of the workstation being viewed However there may be occasions when this method will no
145. location as the Control to ensure successful execution 4 Click Add to List button 5 The Add Edit Program details dialog will appear 6 Confirm the description and path of the executable application 7 Click OK 8 Select the Saved List Tab 9 Check the Show Toolbar box to execute from the Control Window toolbar 10 Click Close A short cut button for easy launching of an application will appear on the Quick Execute toolbar Using RM Tutor gt To edit a saved Executable application 1 2 Open the Execute Application dialog Select the Saved List Tab Select the Application to edit Click Edit The Add Edit Program details dialog will appear When finished click OK Click Close gt To remove a saved Executable application 1 2 Open the Execute Application dialog Select the Saved List Tab Select the Application to remove Click Remove A confirmation dialog is displayed click Yes Click Close User Defined Tools As well as allowing a Tutor to launch applications at Student workstations you can automatically run a task on a Tutor workstation using a Defined Tool gt To add a Tool 1 2 3 4 Choose School Tools Edit from the Control Window drop down menu The User Defined Tool dialog will appear User Defined Tools Tools Menu Tew Path Arguments ICT Plan C Program Files Microsoft Offi Click on the Add button The Add
146. lose a url on a Student workstation choose View Details 2 The Details List View will appear 3 Right click on a url icon under Current Web Site or All Web Sites 4 Choose Close 5 The url will be closed at the Student machine and the url icon will disappear from the List View Note By right clicking on a url icon in the Approved or Restricted List the Tutor is able to close a url on all connected Students by choosing Close at Students Change the current URL running on a Student workstation 1 To change the current url running on a Student workstation choose View Details The Details List View will appear Right click on a url icon listed under All Web Sites Choose Activate The newly activated url will now replace the current url running on the Student workstation The icon listed under Current Web Site will be replaced with the newly activated url icon Launch a URL on all connected Students 1 2 Or a N Right click on a url icon in the Approved Sites List Choose Send to Students The url will be launched on all connected Student workstations In the List View the launched url icon will appear in the current web site list Highlight a url in the Approved Applications List Drag and drop the highlighted url into the List View The url will be launched on all connected Student workstations Inthe List View the la
147. m a previous Lesson to end this connection 7 Click Close when you are finished Note To change the members of a Class you need to add or remove Students using the Known List of Students Student Toolbar Settings The Student Toolbar provides feedback to the Student on the current lesson time remaining current websites and applications that are available the status of messenger and keyboard monitoring and quick access to request help It can be set to be always visible at the top of the Student screen or to auto hide All features included on the Toolbar can be customised by the Tutor To select the features to be made available on the Toolbar choose View Current Settings Student Toolbar from the Control Window drop down menu 155 Enable the Toolbar and decide whether to make it always visible Alternatively if the Toolbar is minimised the Student can mouse over the top of their screen to make it appear If the Tutor changes a setting that affects a toolbar option a message will appear For example enabling Internet restrictions The following Toolbar options can be turned on or off as required Image Name Class Teacher Timer Typing Instant Messenger Printer Management Application Monitoring Internet Monitoring Chat Help Request Displays the Student Icon image Shows the Students logged on name or the name entered on the Student Register Displays details of the current class Tu
148. mages The list of pictures currently stored in the Images database will appear Either select an existing image or Import a new one Click Use to apply the image to the question When the question is run at Student machines the four pictures are randomly arranged at the bottom of the screen and the Students Drag and Drop the images next to the appropriate statement RM Tutor 4 180 Drag amp Drop Image Wizard Match the flag to the country Argentina Browse Browse Browse a9 af Enter your instructions in the box at the top of the screen Then enter four labels in each of the option boxes Then select the Browse button to the right of each option and select the image that matches the statement When the question is published the Student will need to choose which image matches each statement Back Next gt Cancel Help Once you have completed part one of the wizard click Next Combo List The Student is presented with four statements alongside each statement is a drop down list containing a choice of possible answers They must select the correct answer from the list The first stage of three is to enter the instructions along with the four statements or phrases Alongside each statement enter the correct answer text You can then add two further dummy answers meaning that when the question is run at Student machines for each of the four statements there is a choice of six po
149. message to an individual Client a Group of Clients or all Clients on the Network If you send the same message on a regular basis you can store up to four pre defined messages gt To enter and send a new message 1 Select the Students you want to send the message to 2 Right click and choose Message Message Or Choose Client Message Message from the Control Window drop down menu Or Click the Communicate icon on the Control toolbar and select Message Or If displayed click the Message icon on the toolbar 3 The Message dialog box will appear Choose whether to send the message to all Available Clients All Connected Clients or only the Currently Selected Client Enter the message and decide whether to show the message at the Clients PCs for a specified time 4 Click Send The Message will be displayed in a dialog at the Client screens and will remain until the User closes the dialog or the specified time limit expires Send Message Send a message to All Available Clients Broadcast O All Connected Clients Currently selected Clients The server will be shut down at 4pm tonight Show this message for 103 Send a message whilst Viewing 1 2 3 4 Choose Client Message from the View Window drop down menu The Send Message dialog box will appear Enter your message Click Send The message will be displayed on the Student screen currently being viewed by the Tutor
150. n msiexec i RM Tutor msi qn MSI installer setup S v qn setup exe installer Note RM Tutor can be installed via Active Directory The software installation group policy object GPO must be applied to organisational units OUs containing computer accounts rather than users Please note that for software installation to take effect immediately it is necessary to enable the Always wait for the network at computer startup and logon parameter in the Computer Configuration Administrative Templates System Logon leaf of the group policy controlling the computers who are subject to software installation This change will affect login times for Windows XP 2000 machines that have this applied Without this change an additional log off log on cycle is required to effect installation Install configuration options dialog When performing a Silent Installation or using RM Tutor 4 Remote Deploy you can customise the installation to suit individual requirements This dialog accessed by running INSTCFG EXE S from the RM Tutor program folder if performing a Silent Installation or if using RM Tutor 4 Remote Deploy via the Install Properties General Tab enables you to specify the variables for the installation The information is stored in a parameter file default name NSS ini Icons Check the relevant boxes to indicate which RM Tutor Components will be installed on the Client machines General Install Directory Specify th
151. n list Numbered buttons indicate how many questions there are in the exam The Student can click these to quickly move between questions Useful at the end of the exam to review answers and to make changes before the time runs out Question area The main body of the window displays the question and depending on the question type the associated options Buttons are provided to view any resources that may have been included pictures videos or sound clips and a reference button is available which provides Students with tips on how to answer the particular type of question Navigation buttons In addition to the numbered buttons in the question list navigation buttons are also available at the bottom of the window enabling Students to move between questions When they have completed the exam they click Finished When the exam has finished the Tutor has the option to show Students their results and if required include the answers The Test Player will re open at the Student workstations enabling them to view each question in turn The window will indicate which questions they got right wrong or in the case of questions that have multiple answers partially correct If the Tutor has chosen to include the answers a Show Answers button will appear enabling the Student to toggle between their response and the correct answers A adding Clients to known list 38 annotating screens 84 annotate toolbar 85 interactive whiteboard 82
152. nd click Open The Replay Window will open and start playing the file RM Tutor 3 Replay U Replay Files Local_16032006_0959_32 rpf File View Replay Window Help oo PM dah Scaletofit FullScreen Play Begin Back Step Skip Replay Controls I esearch Machines RM Designed for Education Microso too 00 io00 2000 4oo0 doo 51 20 1 06 10 00 07am Edit View Favorites Tools Help 9 io HETS 0 00 34 99 Back gt x a O Pa Search Sie Favorites Local 16 Mar 2006 09 59 32 SS amp http www em com Designed for Education Please Login x 0 in The Whole Site v co Le e iew Basket Support Site Map Help Contact Us Jigsaw of Success Professor Tim Brighouse shares his insight into what makes a successful op iding i very best ICT teaching amp school in his new booklet Get your copy here IQEIIEAR WE Mew Software Catalogue Prnduicts and Snlitinns tn enhance lt i Playing Choose File Close from the drop down menu to close the window gt Atthe Client 1 Right click on the RM Tutor Client icon in the system tray and choose Replay Or Double click on the Client Icon and choose Commands Replay from the drop down menu Navigate to the Directory where the Replay Files are stored Select the file to replay Click Open The Replay Window will appear Use the Replay Controls to Start Stop the file 95
153. nds it is before the restart commences Automatic restart if not logged on If the workstation being deployed to is not logged on restart will commence automatically 5 When you have completed all five tabs click OK to return to the Deploy Summary dialog You can review your selections and edit if required 6 Click Deploy to commence the installation A progress dialog will appear enabling you to monitor the deployment as it installs on each workstation Deploy RM Tutor 3 Log Status Close Checking TEST29 Client version NSS V9 00i18 detected Lae Retrieving platform information for TEST29 TEST 29 running Windows 2000 Copying AM Tutor 3 to TEST29 Done Installation started on TEST29 RM Tutor 3 sent to 1 machines Operation complete Installation pending on 1 machines The dialog has two tabs Log tab enables you to monitor the deployment as it reaches each workstation Status tab lists the stage the deployment has reached on each workstation For example the installation may be complete on one machine but still in progress on another Click Close to return to the Deploy Main Window when the installation is complete Deploy a Client Configuration Using RM Tutor 4 Remote Deploy you can remotely deploy a Client Configuration file containing specific Client settings 1 2 Select the required workstations Choose Deploy Client Configuration from the Deploy Main Window Drop Down Menu
154. ning a distribution copy of RM Tutor See the Creating an administrative network installation section of this manual Click Edit to specify the components to install The Install Configuration Options dialog will appear See the Install Configuration Options Dialog section of this manual for a full description of this dialog Note Because of the way RM Tutor 4 Remote Deploy handles restarting workstations leave the Restart Machine box un checked This is only relevant when performing a Silent Install where The Install Configuration Options dialog is also used for specifying the options to install When you have completed this dialog choose File Save to save the Values TXT file to the folder containing the distribution copy of RM Tutor Choose File Exit to return to the Install Properties dialog Options tab Use the information supplied in the Network and Security tabs to identify which machines may already have RM Tutor installed you can then choose to m Ignore them by checking the Skip machines already running RM Tutor box m Update the machines with the latest version by checking the Update new or older systems to current version box m After deploying the package you can confirm that the Client is running by checking the Verify Client running after restarting box Ensure that workstations are restarted automatically after the deploy for this option to work See Restart tab Acknowledgement tab C
155. nload the file SETUP EXE 3 Create and copy a valid NSM LIC file to this folder If a License file is not present in the folder when running the install RM Tutor will be installed using the default Evaluation license 4 Create and copy a CLIENT32 INI file to this folder Note You can make the network folder read only to avoid the configuration being altered by unauthorised users gt To install RM Tutor from a Server onto individual workstations 1 At the required workstation navigate to the network folder containing the RM Tutor setup files 2 Run Setup exe 3 Follow instructions in Starting the Installation Silent Installation A silent installation is one that requires no input from the user providing a convenient method for performing a set installation at several machines gt To perform a silent install 1 Create a distribution copy of RM Tutor containing the required RM Tutor Installation files To determine the properties for the Installation at the command line run INSTCFG EXE S from the RM Tutor program folder The Install Configuration OptionsInstall_Configuration_Options dialog will appear The selected properties are stored in a parameter file default name NSS ini Choose File Save and save the NSS ini file to the folder containing the distribution copy of RM Tutor To perform the Silent Install at the required workstation from the folder containing the distribution copy ru
156. nsert additional decoy answers into the list RM Tutor 4 Label Image You provide students with a picture that has various areas marked The student needs to label each area correctly True or False The Students are provided with a statement and they must decide whether this is true or false Multi True or False Students are presented with four statements and must decide whether they are true or false Order Items The Students are required to place the four answers to the question in the correct order Multi Choice Students select the correct answer from a list of four possibilities The first stage of three is to set the question followed by the correct answer and three false answers When the question is run at Student machines the four answers are randomly arranged Multi Choice Wizard Question and Answer Question Who wrote Macbeth Answer oY wiliam Shakespeare False Answers Answer 1 amp Stephen King Answer 2 x Emily Bronte a Answer3 amp Rudyard Kiping a as Enter your question in the dialog at the top of the screen You can enter the corect answer and three other answers to complete the multiple choice question When done click next to continue ze e Once you have completed part one of the wizard click Next 178 Drag and Drop Text The Student is presented with four partially completed statements They must complete the statement by dragging
157. nt is selected a one to one session is established A Control can then View Show or Send a Message etc to that Client only A Control can also Watch Control or Share the selected Clients screen keyboard and mouse A Control can switch between multiple Clients making each of them in turn the selected Clients Installation Installing RM Tutor is exceptionally easy and provided you follow a few simple rules you should be up and running within a very short time The first step is to decide what functions you want to install on each workstation Do you want it to be a Tutor or a Student To be able to Show to and Control this workstation from another you install a Student sometimes called a Client If you want to be able to Show to or take over another workstation from this one you install both a Tutor also called a Control anda Student What network protocol do you use The next step is to decide what networking protocol you have available on the workstation RM Tutor supports IPX SPX NetBIOS NetBEUI and TCP IP Note By default the Tutor will be configured to use TCP IP If you are using a different protocol you must configure this the first time you start a Tutor What naming convention are you going to use for the Student workstations RM Tutor requires that each Student workstation be allocated a unique name To take advantage of the full range of Connection and Administrative functionality of RM Tutor you ne
158. nts will now show as blocked Clear Instant Messenger history Allows you to clear the Instant Messenger data from the List View This data is not deleted you can view this in the Instant Messenger history 1 Choose IM Clear from the Control Window drop down menu Or Click the Clear List icon in the List View 2 The Instant Messenger data will be cleared from the List View View Instant Messenger history This feature of Messenger Monitoring enables you to monitor the Messenger activity of connected Students and if required store or print a permanent record 1 In Instant Messenger View choose IM History from the Control Window drop down menu 2 The Instant Messenger History dialog will appear This provides details of the Students Instant Messenger activity during the currently connected session The list is cleared when the Tutor disconnects The available options are Show History for The list can be viewed by currently Selected Client or All Connected Clients Refresh While viewing the list click Refresh at any time to update the display Save To keep a permanent record of the displayed items you can save the details to a text file before disconnecting Print Prints details of the currently displayed items Export Exports data to a CSV file allowing the data to be imported if needed Close Closes the History dialog but details will continue to be recorded while the Control is connected U
159. nvenience Note Replay Files store screen images and can therefore become very large Good housekeeping plays a vital role in maintaining files of this nature It is recommended that old files are deleted on a regular basis Record Replay files for all Students This procedure enables the Tutor to create a Replay File at any Student workstation that it remote controls 1 Choose View Current Settings Replay Files from the Control Window drop down menu The Replay Files dialog will appear 2 Enable the Record Replay Files check box A Replay File will be created each time the Tutor opens a view session at any Student machine 3 Include Audio In addition to the screen mouse and keyboard activity if the workstation is configured for Audio you can record any narration that takes place Check this box to enable 4 Prefix Files With Client Name In order to identify each Replay File filenames are prefixed with the Client Name and the date time of the recording Alternatively by unchecking this box the files will be named sequentially in the format 00000001 rpf etc 5 In Directory Specify where the Replay Files are to be stored 6 Click OK Record Replay Files for individual Students This procedure enables Replay Files to be created at selected Student workstations 1 2 View the required Student machine Choose View Settings for Client Replay Files from the View Window drop down menu The Replay Files d
160. o B Countries Medium Label Image 4 Please identify the hic wi dentify the countries on Hard Label Image 4 Label the Parts of this Correctly assign the 2 H Please complete the folo Please complete the follo A Which of the Seven Wor 7 Ho History Literature ti e Science is al 99 2 o jg gt lt gt 8 100 mark is equal to 24 points Information This exam has 6 question s in a time limit of 01 00 that is 00 10 00 per question lt Back Cancel Help 4 Selected questions appear in the right hand pane of the window From here you can use the buttons to remove a question from the exam sort the questions into the required order preview the question assign a new score to the question or even create a new question 5 Click Finish to store the exam in the Exam Editor Window tree view Once created you can use the Exam Editor menu or toolbar options to edit or delete exams preview exams and publish the exam Note Although the newly created exam appears in the Exam Editor tree view it cannot be run at Student workstations until it has been published This bundles the various elements of the exam questions pictures videos etc into a single ZIP file which is then made available in the Testing Console Question Score Questions are created with a default score the Question Score dialog allows you to allocate your own score to individual questions 1 In the Exam Wizar
161. o show the Replay File to Set additional Show Options if required Click Show The Replay Window will open at the Tutor machine and start playing the Replay File to the selected Students Click End on the Replay Window toolbar to end the show 97 RM Tutor 4 Show Application 98 The Show feature enables you to display the Control screen to Students However if a number of programs are open at the Control there may be occasions when you want to show a single application in isolation To Show an application 1 Choose Client Show Application from the Control Window drop down or menu Right click on a selected Client icon and choose Show Application or Click the Show Menu icon on the Control toolbar and choose Show Application 2 The Show Application dialog will appear RM Tutor 3 Show Application a B ai 3 Drag elect which Application you would like to Show Application Drag the icon to the Application you want to Show or click Select ey Whole Desktop Select the recipients of the Show f These Clients 4 Descriptior Name vi Mark v Sarah y Removing the check mark next to a Student excludes it from the Show C Set Show Mode at Client J Enable Audio C Show Hotkeys Screen Scrape C Send Physical Fonts C Create Replay file at Student vV Apply Intemet restrictions at Tutor during Show
162. o the settings in the future The disadvantage is that the Students themselves could unwittingly access the option and make changes Tutor This component sometimes called the Control should be installed on workstations which will be used to remote control other PCs It gives teachers access to RM Tutor s full range of features for example viewing student screens and showing their screen to students Note If you need the flexibility of allowing other machines to view this one you can also install the Student component Add desktop shortcut for Tutor Choose whether to create a desktop icon for the Control Tutor to enable easy access to the Tutor program Remote Deployment Utility The Remote Deploy Utility enables you to perform multiple RM Tutor installations without the need to visit each individual workstation Name and Connectivity Server Provides a simple and reliable method of locating and connecting to Student PCs Note This will only be available to install on Windows 2000 XP and 2003 workstations Install to By default RM Tutor will be installed in the folder program files RM RM Tutor 4 If you want to install in a different folder click Browse Click Next when ready to continue Ready to install the program To start the installation click Install To change any of the previous selections click Back To quit the installation click Cancel Note If you have elected to install a Client Student
163. ol initialises it will connect to all Clients and immediately start Showing the Controls screen to them Start Scanning If this box is checked when the Control initialises it will connect to all Clients and immediately start Scanning them Display Class Wizard If this box is checked the Class Wizard will appear at startup RM Tutor 4 Administration Security Settings Options The Control Configuration can be protected by setting a password This acts independently of the Control Password if set Settings for Configuration RM Tutor 4 e General Options e Connectivity The Configuration has been protected This will take effect when you Startup exit this dialog aP Administration Security v Protect Profile EDHFj gt MBBEHHO lt G Shared Data Use shared data files OK Cancel Check the Protect box to set the password Each time a Control User subsequently wants to make changes to the Configuration they will be prompted to enter the password Shared Data Checking this option allows you to share data files with other users By default on a new install this option will be disabled By default on an upgrade this option will be enabled 172 Configuring The Tutor Workstation Administration Profiles This property sheet enables you to Add Edit or Delete Tutor Profiles Settings for Configuration RM Tutor 4 SP Gent Profes amp Connectivity RM Tutor 4 e
164. on RM Tutor s remote control capabilities combined with full Audio Support enable you to use this tool to enhance training sessions and demonstrations across multiple PCs simultaneously All standard video files for example avi and mpg are supported The Video Player runs locally on each Client workstation and the video file can be accessed locally or from a network drive If video files are stored locally the impact on the network is minimised as only the data to control the player e g start stop pause and synchronisation packets are sent If each Client machine retrieves the video file from a network drive you will place additional demands on the network For optimum performance store the video files locally on each workstation you may wish to use File Distribution to do this Other influencing factors will be m The number of Client workstations accessing the file m The speed of the network e g 10 100 MB m The size of the video file Client workstation memory performance specification Other traffic on the network Note If a Client workstation is required to retrieve files from a Server for smooth operation ensure that the Client workstation has sufficient access rights to the relevant drive and files The quality of the display will be affected by the video adapter of the workstation and how the screen resolution is configured Play a Video file on a workstation 1 Choose Client Show Video from
165. onitor from the Control Window drop down menu Or Click the Monitor icon from the bottom of the Control Window 73 4 Anicon showing the current application running on the Student workstation will be displayed next to each Student along with any typed content Note If monitoring is enabled and you switch modes an icon will be displayed on the keyboard tab to acknowledge that Keyboard monitoring is currently switched on Screen Capture Screen Capture enables the Tutor to take a snapshot of the current Student screen whilst Viewing or Scanning and allows the Tutor to save the current screen contents to a file The Machine Name Student Name Date Time and Product Name will also be recorded on the Screen Capture when saved gt Capture a Students screen whilst Viewing 1 When Viewing a Student choose Tools Capture Screen to capture the current screen contents Or Click on the Capture icon on the Toolbar 2 A Save As Dialog will appear 3 Type in a File Name 4 Choose one of the three different file formats BMP JPG PNG 5 Click Save gt Capture a Students screen whilst Scanning 1 When Scanning Student screens choose Client Capture Screen to capture the current screen contents Or Click on the Capture icon on the Toolbar Note When Scanning Multiple Students a Student screen must be active highlighted for the Screen Capture feature to become available When capturing in t
166. onsider whether the workstations will be in use when commencing the deploy You can choose to m Install RM Tutor Immediately No prompt will be received at the workstations being deployed to m Warn user before installing RM Tutor The user will receive a prompt and needs to click OK for the install to commence Users cannot cancel this m User can postpone RM Tutor installation You can specify the number of times a user can postpone the installation If the user does choose to postpone they will be re prompted at hourly intervals or the next time they restart the workstation whichever comes earlier Message tab You can specify a custom message to be displayed at each workstation while the installation is in progress Restart tab Note If you have asked for verification that the Client is running see Options Tab you must choose an option that will force the workstations to be restarted immediately Advise user to restart machine At the completion of the deployment a message will be displayed at workstations asking the user to restart the PC at the next convenient opportunity Do not choose if above Note applies Insist user restarts machine A message will be displayed at workstations advising the user to restart the PC to complete the installation Force restart At the end of the deployment a message is displayed advising users that the workstation will be restarted A time bar is displayed indicating how many seco
167. onsult your Network administrator before using this feature gt To Show a Control screen 1 Choose Client Show from the Control Window drop down menu or Right click on a selected Client icon and choose Show or Click the Show Menu icon on the Control toolbar and choose Show 2 The Show dialog will appear RM Tutor 3 Show amp Select what you would like to Show C amp Select the recipients of the show These Clients vee Mark ive Sarah lag 2 Tam Removing the check mark next to a Client excludes it from the Show oF B O Set Show Mode at Client O Enable Audio 4 C Show Hotkeys Screen Scrape ai C Send Physical Fonts C Create Replay file at Student V Apply Intemet restrictions at Tutor during Show In this dialog you select the Client or Clients that you will Show your screen to and set any associated properties Select what you would like to Show RM Tutor will identify if the Control is running multiple monitors giving you the option to choose which one to Show from the drop down list If you are unsure which is the correct screen click Identify Alternatively select Whole Desktop to show all Select recipients Select the Client or Clients that you will Show your screen to Show Options Set Show Mode at Client Windowed Full Screen or Maximise Window This option allows you to Show at the Client either in a small window fu
168. ontrol List View to reflect the layout of the classroom A background image can also be added to further customise the Control View Layouts can be saved and included in customised Tutor Profiles RM Tutor 3 INVH310 School Client Group View Layout Planner Window Help Em 3 2 ay a gt rn View Ghent Scan File Transfer Send Collect Refresh Student Register Show Menu gt To arrange icons 1 Select the Client icon and drag it to the desired position 2 Choose Layout Save Layout As from the Control Window drop down menu 3 The Save Layout dialog box will be displayed 4 Specify a file name 5 Click Save gt To load a previously saved layout 1 Choose Layout Load Layout from the Control Window drop down menu bar 2 Choose the preferred layout and click Open 33 RM Tutor 4 34 Setting a background As well as tailoring the position of Client icons in the Control List View to reflect the layout of the classroom you can choose alternative bitmaps to decorate the background and enhance the layout of the icons It is recommended that you select one of RM Tutor s default BMP files but you can use a file that you have created To set a bitmap background 1 Choose Layout Set Background from the Control Window drop down menu 2 The Select Background dialog will appear Select Background Image Location p Browse Image Preview Picture Display Tile v C Centre
169. or 3 07 03 2006 12 13 14 RMTUTO 1 E updates on tbs K winoows 06 11 2002 10 06 10 te S images2 on ths L autoexec 06 11 2002 10 27 52 SB common on pafileoo1 M a CONFIG sys 06 11 2002 10 27 52 8 imanec nn the Me vijs Ready 16 Files 735 892 bytes 3 selected 32 958 bytes The Control s directory structure and the files in each directory are displayed in the top half of the Window The Client s directory structure and the files in each directory are displayed in the lower half of the Window gt To copy files and directories from a Control to a Client 1 Select the required Client in the List View 2 Click the File Transfer icon on the toolbar and choose File Transfer Or Choose Client File Transfer from the Control Window drop down menu or Right click on the selected Client icons and choose File Transfer or If you are Viewing the Client select the File Transfer icon on the View Window Toolbar 3 The File Transfer Window to that Client will open 4 From the Client Tree View select the destination drive or directory into which the items will be copied 5 From the Control List select the item s to be copied to the Client 6 Click on the toolbar Copy File button 7 Aconfirmation dialog will be displayed click Yes Note The required item s can also be dragged from the Control View and dropped into the appropriate directory in the Client View
170. or Video Player Control Panel sseeeeeeeeeeeeereesrrssrresresns 90 Using Replay Files sscctsicceietis erer eR E A ERE E eda 92 Record Replay files for all Students c cceeeeeeeeeeeeeseeeeeeeeeteneeeees 92 Record Replay Files for individual Students c ccccccesseeeesesteees 93 Record Replay Files at the Tutor ececeeeeeeeeeeeeeneeeeseeeeeeeeeeaeees 94 Watching Replay Files 0 eeceeeeeeeeeeenneee erences eeeaeeeeeeeaeeeeeeaeeeeneaa 95 Replay Window Control Panel c ccccccsseeeeeseeteeeeeeeneeesaeeeeeneeees 96 Showing Replay Files to Student cccecceeeesseeeeeeeeseeeeeeseeteneees 97 Show Application siisi ie Madea iiai aiaia anaes Gvageerteaedeeed 98 Chatting to Student timiana ga N R 99 The Chat WINdOWsis siio naia aaa a aaa aeris 101 Sending a Message to Student cceccceceeeeeseeeeeeneeseeeeeseeeeeeneeeeaes 103 Creating Preset MeSSAQ S cccccseeeeeceeceeeeeseaeteeeeseeeeeseaeeteeeenaes 104 Help ROQUeSTS erroni ei E EA E E AE 105 Transferring Files cceccccessceceeeeeeeeeeeeeeeceeeeecaeeeseaeeseeeesaeeseaaeseeneeees 106 Distributing Files zeri aeei aaa a or a aae a eA aE T 108 Sending and Collecting Work ssssssssssssssssssiessiessississrissrrnsrrnssrnesreesnn 110 Remotely Executing Applications on Student Workstations 114 User Defined Tools irra srera aieeaa aaa aa rtie aaa daaa tas 117 Rebooting or Logging out Students c
171. ory Help Include Audio In addition to the screen mouse and keyboard activity if the workstation is configured for Audio you can record any narration that takes place Check this box to enable Record Physical Fonts In order to reduce the volume of data being sent when sharing information of this nature RM Tutor passes the font information by reference The target workstation will refer to it s own internal font mappings to find an appropriate match to the one that has been sent In most cases the same fonts will be available but if there are instances where this isn t the case you can send the full information Check this box to enable In Directory Specify where you want the Replay Files stored In order to identify each file filenames will be prefixed with Local and the date and time of the recording Click OK to start recording The Recording icon will appear in the task bar To stop recording double click the Recording icon Using RM Tutor Watching Replay Files Stored Replay Files can be watched by Tutors and if required shown to Students At a local level the RM Tutor Client program also provides a Replay option enabling Clients to launch files gt Atthe Control 1 Choose School Replay from the Control Window drop down menu Or Click the Replay icon on the toolbar Navigate to the Directory where the required Student or Tutor Replay File is stored Select the file a
172. ose Client Lock Keyboard Mouse Or From the Toolbar press the Lock icon Note If you View a locked Client the blank Client screen setting will no longer apply To blank a Client screen when Viewing choose Client Blank screen from the View Window drop down menu Alternatively you can freeze the Clients screen and display a flashing image This machine has been locked by the Control user Choose View Current Settings User Interface and disable the Blank Screen and Display Image options to enable the flashing message To display a graphic when locking a Client workstation A graphic can be displayed on a Students screen when the Tutor uses the Lock function When a Client s keyboard and mouse have been locked a default image nss_lock_image_jpg appears on their screen RN TUTORS Your attention is required 1 Choose View Current Settings User Interface from the Control Window drop down menu 2 Select Display image when locking mouse and keyboard 3 Click OK 4 Select the Client s or Groups of Clients you wish to Lock 5 From the Control Window drop down menu choose Client Lock Keyboard Mouse Or From the Toolbar press the Lock icon Note If you View a locked Client the display graphic on a Client screen will no longer apply If an Image File cannot be located on the Client machine a flashing message This machine has been locked by the control us
173. ot RM Tutor Power Management can be used on Windows 95 98 Windows 2000 ME and XP Client Power On To Power on a RM Tutor Client the workstation must have a Wake on LAN network adapter and a BIOS that will support it consult your network adapter documentation for more information the Client must also be Known to the Control The Control sends a Wake on LAN packet to the Client network adapter which instructs the workstation to Power On To Power On a RM Tutor Client 1 Select the icon s of the Clients you wish to Power On 2 Choose Client Power Management Power On from the Control Window drop down menu Or Click the Manage icon on the Control toolbar and choose Power On 3 The Client workstations will now Power On Note If the Client workstations are Known the machines can be Powered On at the start of a session by choosing Start Programs RM Tutor RM Tutor Power On Machines Client Power Off RM Tutor uses the Advanced Power Management APM features of the Windows operating system where supported to provide Client power down capabilities APM relies on the Client workstation having an ATX motherboard and ATX power supply A Control can remotely Power Off a Client workstation using the RM Tutor Power Management function To Power Off a RM Tutor Client 1 Ensure all open applications at the Client workstations are closed 2 Select the icon s of the Clients you wish to Power Off
174. oved from the selected Student icons Apply Safe Search Mode Prevents inappropriate content from being displayed while Students are using search engines 1 Choose Web Safe Search Mode from the Control Window drop down menu Or Click the Safe Search icon at the bottom of the Control Window Block FTP Sites Prevent Students from accessing FTP sites to stop the exchanging of files 1 Choose Web Block FTP Sites from the Control Window drop down menu Or Click the Block FTP icon at the bottom of the Control Window 2 Access to FTP sites will now be blocked Create a new URL List 1 2 3 To create a new URL List choose Web Create new URL List Or Click on the new New icon at the bottom of the Control Window A dialog will appear Enter a file name and click Create A new blank URL List will appear Note The default URL List is saved as RM Tutor 4 web Open an existing URL List 1 2 3 To open an existing URL List choose Web Load Existing URL List Or Click on the Load icon at the bottom of the Control Window Highlight the relevant file and click Open The existing URL List will appear Save an URL List 1 To save a current URL List choose Web Save URL List as from the drop down menu A dialog will appear Enter a file name and click Save The current URL List will be saved Note Any changes that have been made to the new or existing Web List will be
175. ow Help SPs RILOR 8 Refresh Student Register Show Menu Vew Cent Sean File Transfer Send Collect Lock Unlock Blank All Manage Communicate Maria Connections 3 3 Clients The Title Bar 2 RM Tutor 3 INVH310 This indicates that you are in the Control Window and displays the name of the RM Tutor Control workstation The Menu Bar School Client Group View Layout Planner Window Help The Menu Bar contains a series of drop down Menus that can be used to access the various tools and configuration utilities These menus can be used to select Student workstations to work with as well as maintaining and organising Student workstations into work groups The Toolbar SP A HO sasSs Refresh Student Register Show Menu v Scan File Transfer Send Collect Lock Unlock Block All Blank All Manage The Toolbar contains shortcuts to many of the most frequently used tasks and tools Clicking on an individual item takes you straight to that task or function eliminating the need to work through the drop down menus Positioning the cursor over an icon will display a brief description of its function For convenience features that are of a similar nature Show Show Video Show Replay Files for example are grouped within the same toolbar icon However you can add these as individual icons if preferred To customise the Toolbar choose View Toolbar Customise or right click on the Toolbar and choose Customise The Quick View Bar Q
176. played When viewing any one of the four layout options the order of the Student icons can also be rearranged by the Tutor Right click in the List View and choose Arrange The Tutor is able to change the layout of the icons using the following options By Name Student icons will be arranged in alphabetical order according to their Client Name Display Name Get Name By Current Web Site Student Icons will be arranged in alphabetical order according to the current url the Student is viewing By All Web Sites Student Icons will be arranged in alphabetical order according to the running url s on the Student workstation Selection of one of the above options is identified by a black dot Auto Arrange If a new Student has been added to the list or a new application is running on a Student machine this option will automatically arrange the icons into the previously selected order above A black tick will identify selection of this option To deselect this option simply re click on Auto Arrange and the tick will disappear Ascending If this option has been selected the student icons will appear in ascending order according to the previously selected option above A black tick will identify selection of this option To deselect this option simply re click on Ascending and the tick will disappear This will arrange the Student icons in descending order Close the current running URL on a Student workstation 1 To c
177. pting to use UDP Broadcast Show simultaneously on the same subnet it is recommended that each uses a unique Port to avoid conflict Use IPX Check this box if you wish the Client to be able to communicate over IPX Record Clients Network Numbers When IPX addresses are recorded for a client the network number is normally set to 0 if the Clients are on the same IPX network as the Control this prevents subsequent problems when a file server is down This setting forces network numbers to be recorded and used when establishing a connection Use Networks The Control normally obtains a list of network numbers from the nearest NetWare server or bridge On some networks there is no NetWare server to ask or the list generated is unreliable Enter one or more network numbers to use which replaces the normal discovery mechanism The numbers can be in decimal or hexadecimal and must be separated by commas Such as 0x1 0x2 0x34db1d69 You can also use the Test function to determine these values automatically Ignore Networks This list of network numbers is generated in the same way as for Use Networks except that when browsing these network numbers are ignored You can also use the Test function to determine these values automatically Test Press this button to check the IPX network configuration This determines if the IPX network stack is available and configured correctly You can also scan the network for network number
178. quence It will cycle through the selected Clients showing their screens on the Control until you end the Scan RM Tutor 4 64 RM Tutor 3 Scan Harry Scan View Window Help Gao 8 DB Previous Auto Next Scale tofit Full Screen Capture F Research Machines RM Designed for Education Microsoft Internet Explorer ielp ielp QO rx hd Q x a CA Search sie Favortes media O 2 2s Address http fwww rm com Designed for Education Pi I Providing the very best ICT teachi if TA learning products Playing Media Windowsmedia com ICT Products and Solutions to enhalMUbls learning Copy Lifelong Learning from CD a Network and managed service solull YTE i to support ILT Library The toolbar buttons for a single Client Scan Window have the following functions Previous Auto and Next buttons You can turn auto timing on or off from the Scan Window toolbar or choose to move forwards or backwards between individual Clients The previous button shows the previous Client screen scanned The next button shows the next Clients screen in the scan cycle Scaling to Fit It may be that the Client is running in a higher resolution than the Control In this case choosing the Scale to Fit button will re size its screen to fit the Window in which it is displayed Full Screen When Scanning in full screen mode you can use the Scan Floating toolbar to Control the operation Capture A snapshot of th
179. r Click on Local Browse button and select an executable application on the Control workstation Note Check that Client applications are stored in the same location as the Control to ensure successful execution 5 Click on the Add to List button to save it for future use in the Saved List Tab 6 Confirm the description and path 7 Click OK 8 Click Execute The application will now be launched at all selected Clients in the Group and the result of the operation displayed in the Results Box Note Before clicking Execute you have the option to tick the No Result Required box This option will give you the ability to close the dialog without have to wait for the results To Execute an application on a Client workstation whilst Viewing 1 Choose Client Execute at Client from the View Window drop down menu 2 The Execute at Client dialog will appear 3 Enter the name and path of the application to execute at the Client 4 Click Execute The application will now be launched at all selected Clients and the result of the operation displayed in the Results Box To save the details of your executed application for future use 1 Open the Execute Application dialog box 2 Select the Execute Tab 3 Enter the name and path of the executable application Or Click on Local Browse button and select an executable application on the Control workstation Note Check that Client applications are stored in the same
180. rameters in this Configuration file Choose Set to set your password Audio Settings Set the Audio settings for the Client Both the Client and Control workstations must have Audio hardware installed in order to use RM Tutor s audio features RM Tutor 3 Client Configurator 7 Connectivity Volume Security Threshald a te User Interface Microphone a Advanced Speaker Wave O Test Volume Threshold microphone sensitivity Microphone volume of microphone Speaker volume of speakers Wave volume of operating systems sound effects Configuring The Tutor Workstation User Interface Settings This property sheet is used for customising the interface between the Client and Control RM Tutor 3 Client Configurator Connectivity Student Icon Ci Security Quiet Mode client not visible on Taskbar Audio amp Request Help Advanced Disable Request Help Hotkeys v Alt Control v Left Shift v Right Shift Menu Items Disable Join Class C Disable Chat Disable Replay OK Cancel Student Icon Quiet Mode If this box is checked there will be no indication at the Client workstation that the Client program is loaded This is useful for preventing Students from manually unloading or otherwise misusing the Client program Request Help Disable Request help Prevents the Client User from being able to use the requ
181. ransfer 106 monitor mode 67 replay files 96 scan 63 Student survey 139 test reports 196 view 58 web control 127 Z zoomed mode See monitor mode
182. recorded in a text file default GW001 LOG This can be useful for checking which Clients and Controls have connected through the Gateway Location By default the log file is stored in the RM Tutor program folder Select Browse to specify an alternative path Max File Size KB Over a period of time the log file could become quite large you can manage this by specifying a maximum file size When the limit is reached the existing information in the file is overwritten by the new records Note For changes to the log file settings to take affect you will need to restart the Gateway32 service Starting RM Tutor Gateway Configuration Creating Keys Access to a Gateway Name Server is protected by use of a Security Key RM Tutor 3 Gateway Configuration Utility General Keys Gateway Keys Descipton Creation Date Temp Thu May 24 17 26 05 20 The Gateway will not accept connections from a Tutor or Student unless a Gateway key is specified and that same key is also configured at both the Tutor and Student end The Gateway can support multiple keys at least one key must be specified Select Add to specify the key The Key must be at least 8 characters 49 RM Tutor 4 Working with Groups 50 RM Tutor provides you with sophisticated grouping functions to enable you to manage and organise different groups of Students You can use the following functions on groups as a whole Show F
183. reen being annotated in real time click Suspend This freezes the Show enabling the Tutor to continue working in the background Click Suspend again to restart the Show this refreshes the display at the Student screens To annotate a screen while Viewing While Viewing the Control can use the Annotate tools to highlight a particular area of the Client screen In Share and Watch Mode the Client can also use the Annotate toolbar options The Control can still use the other View Window options while Annotating Chat File Transfer etc 1 View the required Client 2 Select Tools Annotate from the View Window drop down menu or Click the Annotate icon on the View Window Toolbar 3 The Annotate Toolbar will appear To annotate a screen while Exhibiting The screen of a Client that is being Exhibited can be Annotated in order to draw the attention of the other Students to a particular learning point Depending on the Mode being used both the Control and or the Exhibited Client can use the Annotate options 1 Exhibit the required Client screen 2 Select Tools Annotate from the Exhibit Window drop down menu or Click the Annotate icon on the Exhibit Window Toolbar 3 The Annotate Toolbar will appear Note If you do not want the Student s to see the screen being annotated in real time click Suspend This freezes the Show enabling the Tutor or Exhibited Client to continue working in the background Click Resume
184. ress of the Name Server along with the matching security key Note If you are using Routers you must ensure that they are configured to pass through data using this port Changing port could interfere with other TCP IP applications IPX Use IPX Check this box if you wish the Client to be able to communicate over IPX SPX Press TEST to check that the protocol is correctly installed on this workstation NetBIOS Use NetBIOS Check this box if you wish the Client to be able to communicate over NetBIOS NetBEUI If you are using NetBIOS you must also select a NetBIOS Adapter Number Press TEST to check that the protocol is correctly installed on this workstation Set NetBIOS Adapter number As you can have more than one NetBIOS stack loaded Windows uses the concept of Adapter numbers Each stack is allocated an Adapter number by the operating system So for example NetBEUI may be allocated Adapter 1 NetBIOS over TCP Adapter 2 and so on By default the Client uses Adapter number 0 Depending on how your Network is configured this may not be the correct Adapter number for your workstation To overcome this you must select the required stack from the drop down list Note RM Tutor allows you to select multiple NetBIOS Adapters Make sure only the ones you want are highlighted and therefore selected If changing the selected adapter make sure that you first de select the existing or default adapter number Under Windows 95
185. restricted web lists a green approved or red restricted border will appear on the thumbnail alerting you to any potential misuse of the Internet 1 Choose Monitor Show Active Web Site from the Control Window drop down menu Or Click the Show Active Web Site icon at the bottom of the Control Window Show help requests If enabled this option highlights when a Student has outstanding help requests A flashing Question Mark icon appears in the top right of the relevant thumbnail To enable disable choose Monitor Show Help Requests from the Control Window drop down menu RM Tutor 4 Messenger Monitoring 70 RM Tutor extends its application control features with the availability of Messenger Monitoring In addition to the ability to prevent Messenger applications running within the classroom RM Tutor also provides real time monitoring of specific Messenger applications presenting the Teacher with a real time view of chat activity and content Note Messenger Monitoring supports the following Instant Messenger applications AOL 5 5 or above Yahoo Messenger 8 or above Windows Messenger 4 0 or above and Windows Live Messenger 8 1 This feature is not supported on Windows 9X D RM Tutor 3 INVH288 Sp d rto Windows MStWLIre Messenger Instant Messenger Adon Oate Tme DB essioreste G 11 2215 12 06 2007 DB eonireeto Q 1122511206 2007 Lexpgeetap Helo what isthe answer to Q4 Q esopreeto Gh LIIA
186. rform a browse across the network Settings for Configuration RM Tutor 4 amp General At Startup Connectivity V Browse and Connect to Students starting with RMI e Startup EaP Administration C Connect to known list of Students Publish class and allow Students to Join Start Viewing _ Start Showing C Start Scanning V Display Class Wizard At Startup Browse and connect to Students starting with If this box is checked RM Tutor will browse and immediately connect to all Clients starting with the prefix set in the text box Once found Clients are stored in the Known Client List Connect to Known List of Students If this box is checked RM Tutor will only connect to Clients in the Known List Publish Class and allow Students to join With the options above the Tutor dictates which Clients are connected to Selecting this option enables you to create a class which the Clients students themselves can join Note Publish Class feature only supported over TCP IP connections f the expected Clients are not found it may be because RM Tutor has not been configured to browse the required Networks See Configuring RM Tutor For Subnet Browsing for more information Start Viewing If this box is checked when the Control initialises it will connect to all Clients and immediately start Viewing them Start Showing If this box is checked when the Contr
187. rol toolbar and select Send Collect The Send Collect Work wizard will open Send Collect Work operation by clicking New modify an existing operation by selecting it and clicking Properties r Select an operation from the list and click Send Work or Collect Work Add a new Description Last Sent Last Collec Students Images never Select an operation from the list and click Send Work The Select Students dialog will appear Or Add a new operation by clicking New and completing the wizard To Collect work Two methods are available for retrieving completed work files from Student workstations m The Quick Collect option remembers the last file s sent via Quick Send and provides a quick and easy method for retrieving the work back at the end of a session Advanced Collect lets you select the file s to retrieve from a list of pre defined Send Collect operations and provides greater flexibility as to which Students the work is collected from 111 RM Tutor 4 112 gt To Collect work using Quick Collect 1 Choose School Send Collect Work Quick Collect from the Control Window drop down menu or Click the Send Collect icon on the Control toolbar and select Collect Work or If displayed click the Collect Work icon on the Control toolbar The Quick Collect dialog will appear Quick Collect Collect from folder at Student c images C Remove files from S
188. rop down list Click Manage the Manage Responses dialog will appear enter the required responses and click Add Using RM Tutor Printer Management Print Management gives the Tutor total control over printer usage within the classroom the tutor can monitor and control all printing activity by connected Students Students can be prevented from printing be assigned page limits per lesson or require Tutor authorisation to print The print management feature supports multiple printers within a classroom prevents the addition deletion or modification of existing printers and provides printing usage summaries as part of the Student register Note Print Management is not supported on Windows 9X Tekal Popes Total Prik Jobs Microsoft XPS Dacumert Weer Fax 1 Choose View Print View from the Control Window drop down menu or Click the Print Management icon on the left hand side of the Control Window In the List View the Student icons can be viewed in a number of different ways Choose View Large Icons Small Icons List Details or right click in the List View and select one of these options to change the layout of the Student icons When viewing the Large Icons layout an icon is displayed next to the Student icon informing the Tutor of the current print activity If the List View is in Details layout a summary of the print activity for each Student is displayed Note Printers must be added to Student workst
189. s that do and do not respond Use NetBIOS Check this box if you wish the Client to be able to communicate over NetBIOS As you can have more than one NetBIOS stack loaded Windows uses the concept of Adapter numbers Each stack is allocated an Adapter number by the operating system So for example NetBEUI may be allocated Adapter 1 NetBIOS over TCP Adapter 2 and so on By default RM Tutor uses Adapter number 0 Depending on how your Network is configured this may not be the correct Adapter number for your workstation To overcome this you must select the required stack from the drop down list Whichever Transport Stack or Stacks you select you can test that they are available and correctly configured for RM Tutor by pressing the Test Button next to the Transport Note RM Tutor allows you to select multiple NetBIOS Adapters Make sure only the ones you want are highlighted and therefore selected If changing the selected adapter make sure that you first de select the existing or default adapter number Under Windows 95 changing you Network settings may also change the NetBIOS adapter number You may need to re set the NetBIOS adapter number RM Tutor uses after such a change Startup Settings Use these options to pre determine the machines to connect to when the Control program starts and in what mode Note If a Name Server Gateway has been configured the Tutor program will use the details registered here rather than pe
190. s the dialog at the end of the installation when the dialog will appear automatically or via the RM Gateway icon which appears in the workstations system tray Right click on the icon and select Configure Gateway Alternatively you can run the file Pcigwcfg exe from the RM Tutor program folder lt RM Tutor 3 Gateway Configuration Utility General Keys Listening Port and Interfaces Listen on all IP interfaces Ports 443 e g 443 3085 etc Listen on specified IP interfaces IP Address Port Comms Management Packet Interval CMPI secs 60 Event Log Files Location MRM Tutor 4 Max file size KB 1000 Listening Port and Interfaces Listen on all IP interfaces By default the installed Gateway component uses the local IP Address es and communicates through Port 443 Listen on specified IP interfaces If the Gateway machine has multiple network cards installed you can add the specific IP Address to use Click Add and enter the required address Note The IP address of the Gateway machine and key will also need to be configured at both the Tutor and Student workstation Comms Management Packet Interval CMPI secs When configured for Gateway connections the Client workstation confirms its availability by periodically polling the Gateway By default a network packet is sent every 60 seconds but you can change this if required Event Log Files Gateway activity during an active session is
191. s whose IP addresses are registered with a defined Name Server Gateway The currently configured browse at Start up option will still apply but rather than perform a UDP browse of the network the Tutor program will search the Name Server for Students matching the specified criteria Click Settings and enter the IP address of the Name Server Gateway along with the matching security key Browsing Subnets used when browsing for students When you are running on a network with multiple subnets or addresses you need to configure the Broadcast Addresses for each effective network When a Browse is performed the broadcast messages are sent to these addresses Broadcast Show When showing the Control screen to clients the screen information is sent to each client machine in turn Enabling Broadcast Show results in the screen information being sent to all machines simultaneously In some network environments where there is limited network bandwidth available or when showing to larger numbers of machines this will provide significant performance benefits Whilst reducing overall network traffic generated by RM Tutor using this feature will generate additional broadcast packets on your network It is recommended that you consult your Network administrator before using this feature Settings If Broadcast Show is enabled select this option to set the Broadcast Address The Broadcast Settings dialog will appear If multiple Tutor s are attem
192. se highlight it in the list and click Use You can Preview the files before selecting them or To add a new item to the list click Import and browse for the file When you have selected the file you can preview it to ensure it is the correct one It is also important that you include a suitable description for the item as this will appear in the Resources list rather than the file name Once added to the list click Use to add the item to the question 3 Click Next Observation mode Selecting this option allows you to force the Students to view a resource file before the question appears they will not be able to view the resource in the question When the exam is run at the Student machines they will be advised that the question media will only be shown once If this option is selected you will not be able to continue until a resource has been added to the question Question Details The Question Details dialog completes the Create Question process Decide where to store the question and whether to add any additional author notes Question Details Question Subjects Authors Information amp Question Title General Geography Title Match the flag to the country Capital Cities Countries Authors NSS Admin History Literature Science Notes Level Easy Select or create a Topic and Subject from the left hand menu then enter the details for the question Once done select the Finish bu
193. senger Monitoring cccccceeesseeceeeenneeeeeenaeeeeeeaaeeeeeeaaeeeeeeaeeeeneaaes 70 View Instant Messenger history eeeceeeeeeeeeeeeneeeeeenaeeeeeenaeeeeeeeaaes 71 Keyboard MOnitoring cccceeeesseeeeeenneeeeeenaeeeseeaeeeeeeeaaeeeeeeaaeeeseeaeeeeseaaes 73 Screen Capture taste hassles tien eden ts Austen aaa aea e aie thee 74 Showing to Studen Sh ae ae aeta iatea ae aa iaae Naa aa aa a a a a E 75 Show Leddet a aaa cece a a ic ian aaa 79 Exhibit Showing a Students screen on Student screens 80 Interactive Whiteboard eee eeeeeeeeeeeeeeeeeeeeaeeeeeeaaaeeeeeeaaeeeseeaeeeeeeaaes 82 Annotating Screens ccccceecceceeeeeeceeeeeeeeeeeeeceaeeeeeaaeseeeeseaeeesaaeeseaeeesaes 84 Annotate Tobat aieiai esaia aa A 85 Using Audio SUPPOSt c eee cette ceeeeeceeeeeeeeeeeeeeeeeaeeeeeaaeseeeeeseaeeetaeeneneeee 86 The Announce FUNCTION ceeeceeeteeeeneeeeeeee cee eeeeaeeeeaeeeseaeeesaeeteneeeeaes 86 Using Audio while ViGWiNg eccceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeenaeens 86 Using Audio while SHOWING cceecceeeeeeeeeeeeeeeeseeeeeseeeeeeaeeeeneeees 87 Adjusting Audio SCttiNGS c ce ceeeeeeeeeeeneeeeeeeeeeeettaeeeeeeeaeeeetenaeeeeteas 87 RM Tutor Video Player osassa aaa aia a aN A 88 Play a Video file on a workstation ccccccceeeeeseeeeeeeeeeeeeeeeaeeeeeeeees 89 Playing Videos via Explorer sssesssssssssssirsssrrssrirnssrirnnsennnnsrennnnrnnnne 90 RM Tut
194. sing RM Tutor Keyboard Monitoring Allows the Tutor to monitor Students keyboard usage while using any approved application providing a real time insight into Student activity during a class The Tutor can monitor the entire class quickly viewing any typed content and keeping an eye on Student activity levels The keyboard monitor also provides a perfect monitoring tool when Students are online in forums or search forms Note You can only view Keyboard Monitoring when the List View is in Details layout RM Tutor 3 INVH310 DAR School Client Group View Typing Planner Window Help ga BP sr a Oss etn D Vera Gyent Scan File Transfer Lock Unlock Co Browse Refresh Student Register Show Menu Block All Blank All Manage Communicate A User Name current application Testing Microsoft Excel Book arkna159324www autotrader co ukupet 6j ag of ki k der id Testing E RM Designed For Education Microsoft Inte maths testing Google Internet Explorer provided by Dell vonitor gt Monitoring activity 1 Choose View Typing View from the Control Window drop down menu Or Click the Keyboard monitor icon on the left hand side of the Control Window 2 To monitor Student activity you need to switch to Details layout Choose View Details from the Control Window drop down menu Or Right click in the List View and choose Details 3 Choose Typing M
195. ssible answers in the drop down list Combo List Wizard Instructions Where will you find these landmarks Question Text T Answer Text Texti Eye London Colloseum Eiffel Tower Texst4 Pathanon Athens Dummy Answers eo Dummy 1 New York af Dummy 2 Madrid Enter 4 different statements for each statement enter the correct answer in the text box provided In addition add two incorrect answers in the boxes marked Dummy 1 and 2 The student will be shown all six possible answers to choose from all four questions Cancel Hep Once you have completed part one of the wizard click Next Label Image Students are presented with a picture that has four areas marked each with an adjacent blank text box At the bottom of their screen will be four text labels which they must drag and drop into the correct text box Testing Module The first stage of five is to enter the question along with the four text labels You then select the image that the Students will need to label Click Browse to search for the images The list of pictures currently stored in the Images database will appear Either select an existing image or Import a new one Click Use to apply the image to the question Label Image Wizard Instructions Question Label the countries on this map of Europe Label 1 France Label 2 Germany Label 3 uK Label 4 Switzerland Image to
196. t work because certain applications bypass the driver In these circumstances you can enable screen scrape mode in order to take a snapshot of the screen Although this will have a greater impact on the network it will at least provide an accurate representation of the Client s screen Create Replay File at Client The Show session can be recorded and stored in a Replay File giving Clients the opportunity to playback the session at a later date Apply Internet Restrictions at Tutor during Show Allows the Tutor to only access websites that are on the Approved Site List preventing inappropriate websites being displayed to Students during a Show To end the Show 1 Click on the RM Tutor button or double click the Show Icon on the taskbar 2 This will display the Showing dialog RM Tutor 3 Showing Currently showing to l 2 Harry a Jane Continue Show Leader Help 1 Click End Or 1 Right click on the RM Tutor icon on the taskbar 2 Click End Show To enable the Control to continue working in the background while Showing 1 Click on the RM Tutor button on the taskbar 2 The Showing dialog will be displayed 3 Click Continue 4 The Control Window will be displayed and the Title Bar will indicate that the Show is Suspended You can now continue to use the Control workstation without the Clients seeing what you are doing The Client screens will still display the previous Show To resume
197. t Utility along with any other components you require Note RM Tutor 4 Remote Deploy is currently only supported on Windows XP or 2000 workstations Planning RM Tutor 4 Remote Deploy is a powerful utility that makes installing RM Tutor packages on multiple workstations a quick and easy process However while we endeavour to ensure that there are no limitations or incompatibility issues in the use of the software it is recommended that a trial deploy is performed on a small number of workstations to ensure there are no conflicts with other similar products such as remote control or desktop security packages In addition for added security and protection you must have appropriate administrator rights for the machines you are deploying to Deploying on Windows XP To enable you to deploy RM Tutor on Windows XP Professional you need access to the Admin share on the remote machine in order to transfer the package to be deployed By default there is no access allowed to Admin share To enable Network access 1 In Administrative Tools select Local Security Policy 2 Select Security Settings Local Policies Security Options 3 Select Network access Sharing and security model for local accounts 4 Alter the setting for this policy to Classic local users authenticate as themselves The Admin share will now be available and you can deploy as normal If upgrading from Microsoft Windows XP Service Pack 1 to Service Pack
198. t View Choose Device CD USB Unrestricted from the Control Window drop down menu Or Click the CD DVD icon or USB icon at the bottom of the Control Window and choose Unrestricted Disable Execute Prevent Students from running programs from CD DVD or USB devices 1 2 Select the required Students in the List View Choose Device CD USB No Execute from the Control Window drop down menu Or Click the CD DVD icon or USB icon at the bottom of the Control Window and choose No Execute Mute Sound on Student Workstations 1 2 Choose Device Mute Sound from the Control Window drop down menu Or Click the Mute Sound icon at the bottom of the Control Window Sound will be muted on the Student workstations Tutor Profiles RM Tutor allows you to set up multiple Tutor Profiles for different Control Users each with a pre defined set of options On starting the Tutor program if multiple profiles have been created a dialog is displayed that allows the user to select which profile to use The main benefit of creating a profile is to be able to store ready made lists of Approved Restricted Applications and Web Sites rather than have the user create these at the start of each lesson Having created your Approved Restricted Lists as detailed in the Web Control and Application Control sections the files can then be added to a Tutor Profile Note As well as Web Site and Application lists other ar
199. t icons When viewing Large icons only Red for restricted green for approved If a Student is currently running an application included in your activated restriction list an Application Blocked dialog will appear on their screen stating the application that has been blocked by the Tutor This will also appear if a Student attempts to run any of the applications included on the restriction list End Approved or Restricted applications 1 To remove the restrictions for individual Students select their icons in the List View Choose Applications Unrestricted Access from the drop down menu Or Click on the Allow All icon at the bottom of the Control Window The green or red indicator will be removed from the selected Student icons Create a new Application List 1 2 3 To create a new Application List choose Applications Create New Application List Or Click on the New icon at the bottom of the Control Window A dialog will appear Enter a file name and click Create A new blank Application List will appear Note Application Lists can be assigned to different Control Users by setting up a Tutor Profile See Tutor Profiles Open an existing Application List 1 2 3 To open an existing application list choose Applications Load Existing Applications List Or Click on the Load icon at the bottom of the Control Window Highlight the relevant file and click Open The existing appli
200. t or Logout icon on the toolbar A message will appear confirming the Client s included in the Reboot Logout Click Yes to continue gt To Reboot or Logout a Client whilst Viewing 1 2 3 Choose Client Reboot or Logout from the View Window drop down menu A message will appear confirming the Client included in the Reboot Logout Click Yes to continue RM Tutor 4 Application Control Module 120 The Application Control Module is used to monitor and control the applications used by connected Students A record of applications used in a session can be stored and if required the Tutor can restrict or approve the use of applications 1 Choose View Application View from the Control Window drop down menu or Click the Application Control icon on the left hand side of the Control Window RM Tutor 3 INVH310 School Client Group View Applications Planner Window Help amp w PSV 8 B 3 CO View Client Scan File Transfer Send Coliect Lock jrowse Refresh Student Register Show Menu Snags JR Designed for Education Microsoft Inte GE E calculator B rrh we Running Applications Current Application List RM Tutor 3 Connections 3 3 Clients 1 Selected All 3 In Applications Mode you can view details of Approved or Restricted Applications and use the available icons to rs Create a new Application List Open an existing Application List R
201. ted A time bar is displayed indicating how many seconds it is before the restart commences Automatic restart if not logged in If the workstation being deployed to is not logged in restart will commence automatically 6 When you have completed all four tabs click OK to return to the Deploy Summary dialog You can review your selections and edit if required 7 Click Deploy to commence the uninstall A progress dialog will appear enabling you to monitor the deployment as it uninstalls each workstation 8 Click Close when complete Pre define settings for a future deployment There may be occasions when you want to defer a deployment until a more convenient time of the day With RM Tutor 4 Remote Deploy you can prepare the settings in advance and choose when to perform the deployment Note You select the workstations to deploy to when you are ready to run the deployment To prepare the settings for a future deployment 1 Choose Deploy Configuration from the Deploy Main Window drop down Menu 2 The Deploy List dialog will appear Select the required Deploy Option Package Client Configuration License File or Uninstall 3 Click Properties and enter the required settings 4 When all settings are entered click Close to return to the Deploy Main Window To run the deployment 1 Select the workstations to Deploy to See Preparing a Deployment 2 Choose Deploy from the Main Window Drop Down Menu or Rig
202. temporarily block all Internet usage select School Block all Internet from the Control Window drop down menu or if displayed select the Block all Internet icon on the Control toolbar An indicator will appear next to the Student icons to confirm Internet usage is suspended This feature only works with IE based browsers The Web Control Module can be used to perform the following functions Identify URL s currently running on the Student workstation In the List View the Student icons can be viewed in a number of different ways Choose View Large Icons Small Icons List Details or right click in the List View and select one of these options to change the layout of the Student Icons When viewing the Large Icons or Details layout an icon is displayed next to the Student icon informing the Tutor of the current Student activity This icon will be the default Internet Explorer icon or a personalised url icon Large Icons Details Name ry Current Web Site All Web Sites v 2 Harry C Googe http www google co uk avC RA Harry Mary v 2 H Y Yahoo http www yahoo com ar If the url is currently listed in the Approved or Restricted lists then a visual Green Approved or Red Restricted identifier is shown surrounding the url icon to make identification easier If the List View is in Details layout then a list of all other url s running on the Student workstation is also dis
203. the exe file name e g winword exe under Application or Browse for your chosen application Type in the Description e g Microsoft Word Click OK The application icon name and description will appear in your Approved or Restricted List box Choose View Details Right click on an application icon in the List View under Current Application or Running Applications Choose Add to Approved List Or Choose Add to Restricted List The application icon and description will appear in the Approved or Restricted List Remove an application from your Approved or Restricted List 1 To remove an application from the List simply highlight the chosen application and click x Or Right click in the list boxes and select Remove Application Note The default Application List is RM Tutor 4 app Apply Approved or Restricted applications Restrictions can be applied to individual Students or all connected Students Students can view the current restrictions in the Student Toolbar 1 2 If you want to apply restrictions to individual Students select their icons in the List View To apply these restrictions choose Applications Allow Approved Applications Only or Block Restricted Applications Or Click on the Approved or Restricted icon at the bottom of the Control Window 3 To acknowledge which restriction has been activated an appropriate indicator will appear next to the Studen
204. the Control Window drop down menu Or Click the Block icon at the bottom of the Control Window 3 The Print status for the selected Student s will now show as blocked Delete Print Jobs You can delete all print jobs selected print jobs or all print jobs for a Student 1 2 3 Select the required print job s in the Print Queue Right click and choose Delete Delete All Delete All jobs for Test20 The selected print job s will be deleted Deleting Duplicate Print Jobs 1 2 Choose Print Delete Duplicates from the Control Window drop down menu Or Click the Duplicate icon at the bottom of the Control Window Duplicate print jobs will now be deleted Resume Printing Allows you to restart printing after it has been paused or blocked 1 2 Select the required Students in the List View Choose Print Resume Printing from the Control Window drop down menu Or Click the Resume icon at the bottom of the Control Window Printing will now be resumed Note You can also resume printing for Student s in the Print Queue Select the required print job right click and choose Resume View Print History This feature of Print Management enables you to monitor the print usage of connected Students and if required store or print a permanent record 1 In Print View choose Print History from the Control Window drop down menu 2 The Print History dialog will appear This provi
205. the Student workstation is also displayed When viewing any one of the four layout options the order of the Student and Application icons can also be rearranged by the Tutor Right click in the List View and choose Arrange The Tutor is able to change the layout of the icons using the following options By Name Student icons will be arranged in alphabetical order according to their Client Name Display Name Get Name By Current Application Student icons will be arranged in alphabetical order according to the current application By Running Applications Student icons will be arranged in alphabetical order according to the running applications on the Student workstation Selection of one of the above options is identified by a black dot Auto Arrange If anew Student has been added to the list or a new application is running on a Student machine this option will automatically arrange the icons into the previously selected order above A black tick will identify selection of this option To deselect this option simply re click on Auto Arrange and the tick will disappear Ascending If this option has been selected the Student icons will appear in ascending order according to the previously selected option above A black tick will identify selection of this option To deselect this option simply re click on Ascending and the tick will disappear This will arrange the Student icons in descending order Close current
206. this dialog again By checking this box the Class Wizard will not appear at startup Note To re activate the Class Wizard to appear at startup set the Display Class Wizard option in the startup section of the configuration Click Go to start the lesson If you have asked for Students to register their names the Register Student dialog will appear Once the Students have responded the first task in your Lesson Plan will start Class Lists With RM Tutor you have the option to create Class Lists this provides you with a quick and convenient way of saving multiple Student lists for all your different classes The Class List can then be loaded at the start of a lesson and you can quickly connect to the Student machines To create a Class List 1 6 Open the Class Wizard either at startup or choose School Start Class from the Control Window drop down Inthe Class Wizard select New from the Class List drop down menu then click Go The Create Class List dialog will appear specify a name and a description for your class Create Class List x Enter a name for the Class List When you click OK the class will be published so that students can join Cancel Name Description English Year 7 English Yr 7 Mon 9am History Year 10 History yr 10 Wed 2pm History Year 5 History Yr 5 Tues 10am Name English Year 8 Description English Yr 8 Fri 11am E Click Ok Your class will now be pub
207. tion options are to be protected and to create pre defined Tutor profiles 165 RM Tutor 4 General Settings 166 Use these options to personalise the Control machines configuration and to add security Settings for Configuration RM Tutor 4 e Identification amp Connectivity Control Name Startup e Administration Den Password Security Key Redirect URL Enter the URL that restricted websites will be redirected to http 4 62 172 138 12 url_redirect htm Identification Control Name This is the name by which the Control will be known on the network Setting it to an asterisk defaults to the machine or Computer Name Description This is used to provide a description for the Control program itself This is displayed in the Title bar of the Client program Password Setting a password will mean that the next time the Control program is started the user will be prompted to enter a password If they do not enter the correct password they will not be able to start the Control Security Key You can set a security key that will ensure that only Controls and Clients with matching keys are able to connect Setting an asterisk defaults the security key to be the same as the serial number Note that this must set at both the Control and the Client Redirct URL Allows you to specify the URL that Students will be redirected to if they try to access restricted websites Connectivity Settings
208. tion dialog and click Ok when complete Edit Drag amp Drop Text Question amp Answers Page Question Resources Question Details Instructions Statement 1 E is the capital of England Statement 2 HBB is the capital of Italy Statement 3 NRIs the capital of America Statement 4 MBB is the capital of Japan Edit the items on this page Use the tab at the top of the page to edit other details or press OK to save Delete questions Subjects and Topics A Question can only be deleted if it does not appear in an exam A Subject or Topic can be removed if there are no items beneath it in the Tree the currently selected Sort View determining the extent of the deletion Select the item in the Tree and choose Questions Delete Item from the drop down menu click the Delete Selected Item icon or right click and select Delete You can rename a Subject or Topic by right clicking on the required item and selecting Rename or clicking the Edit Selected Item icon When deleting a Subject or Topic the program will check to see if there are items beneath it in the Tree and depending on the current Sort View if the item appears anywhere else in the Tree When sorted by Subject Type there will only be one occurrence of the item Therefore a Topic will be removed if it does not contain any questions and a Subject if it does not contain any Topics However when sorted by Question Type for example there may be
209. to restart the Show this refreshes the display at the Student screens Annotate Toolbar Annotate v 7 v v v S a w amp mreete Options Save Screen Save Selection Clear Screen Undo Exit Tool Colour Options Tool Colour Width Fill Font Suspend End Saves the Annotated screen to a file When the select region tool is active you can highlight an area of the screen and save it to a file Clears the annotations Undo the most recent Annotation Ends Annotate but stays in Show Exhibit or View mode Choose from a range of tools with which to annotate the screen For example freehand draw draw arrow select region Sets the pen colour Width Sets the width of the line Fill Sets the colour and fill style Font Sets text font Suspend Suspends the Show allowing you to go back to the Control View Window Not available when Viewing or Exhibiting End Ends the Show and takes you back to Control View Window Not available when Viewing or Exhibiting Using Audio Support RM Tutor allows you to use audible communications to connected Clients via microphones headphones and speakers during View and Show RM Tutor will only operate Audio if the workstations have Audio Support Installed The Announce function This feature sends the audio announcement to all the selected students headphones or speakers They will be able to hear the Tutor but will not be able to speak back
210. tor name subject and room If a timed lesson is in progress indicates the time remaining Advises the Student when keyboard monitoring is active Indicates the current status of Messenger Monitoring Shows the current Printer status Blocked Paused etc Indicates to Students the current status of Application Monitoring Restricted or Unrestricted access If Restrictions apply the list of approved applications will be displayed when Students click the Toolbar icon Indicates to Students the current status of Internet Monitoring Restricted or Unrestricted access If Restrictions apply the list of approved websites will be displayed when Students click the Toolbar icon Enables the Student to initiate a Chat session Enables the Student to send a Help Request to the Tutor Configuring The Student Workstation RM Tutor Clients are configured using the RM Tutor Configurator from the RM Tutor Program Group The Client Configurator has five options Connectivity Set the Network transport that the Client will use for communicating with the Control program It must be the same as that set at the Control Security Set passwords to protect the configuration and prevent unauthorised access to the Client workstation Audio Set the Audio settings for the Client Both the Client and the Control workstations must have Audio hardware installed in order to use RM Tutor s Audio features User Interface Customis
211. trictions can be applied to individual Students or all connected Students Students can view the current restrictions in the Student Toolbar 1 If you want to apply restrictions to individual Students select their icons in the List View To apply these restrictions choose Web Allow Approved URL s Only or Block Restricted URL s Or Click on the relevant restriction icon at the bottom of the Control Window 3 To acknowledge which restriction has been activated an appropriate indicator will appear next to the Student icons When viewing Large icons only Red for restricted green for approved If a Student is currently viewing a website included in the activated restriction list a message will appear on their screen stating that the url has been blocked by the Tutor Note You can amend the URL that restricted websites will be redirected to Choose Web Redirect URL from the Control Window drop down menu and enter the required URL Full internet redirection is supported on Internet Explorer Netscape in IE Mode and Browsers that provide IE based rendering For Mozilla and Firefox the Browser window will close End Approved or Restricted Web Sites 1 To remove the restrictions for individual Students select their icons in the List View Choose Web Unrestricted Access from the drop down menu Or Click on the Unrestricted icon at the bottom of the Control Window The green or red indicator will be rem
212. ts 42 clipboard 61 co browser 136 lock unlock students in the co browser 137 using the co browser 136 combo list question 180 configure the Client advanced settings 162 audio settings 160 name server gateway 158 security 159 transport 157 user interface settings 161 configure the Client 157 configure the Control 165 administration options 172 for subnet browsing 42 name server gateway 167 protect configuration 166 set connectivity 167 set Control name 166 set password 166 set transport 167 student toolbar settings 155 Tutor profiles 149 173 connecting to Clients at installation 23 at startup 37 configuring subnets 42 join class 40 known list 38 terminal server 45 using a name server gateway 46 connectivity 157 167 console See testing console Control announcement make a 86 audio support 86 blanking Client screens 56 chat to Clients 99 clipboard 61 configure 165 create class 40 ctrl alt delete 60 customise client amp group icons 53 executing applications at Clients 114 file distribution 108 file transfer 106 help requests dealing with 105 lock Client mouse and keyboard 56 logoff Clients 119 make Client a group leader 51 profiles 173 protect configuration 172 remote control 58 scan Clients 63 sending messages 103 show application 98 showing the Control screen 75 starting 23 user defined tools 117 using replay files 92 using show leaders 79 v
213. tton Create Subject lt Back Cancel Help Stored questions are maintained in an internal database school mdb within the RM Tutor program folder The Questions interface Window displays stored questions in a tree view You are able to customise this to your own requirements by creating subjects and topics within each subject The Question Details dialog also displays the Tree View and you can choose whether to add a question to an existing Subject Topic or to create a new area Supporting text can also be added To Add New Subjects and Topics While Creating A Question 1 Select Create Subject and enter an appropriate name Click OK The Subject will be added to the Tree View 2 Within the Subject create a Topic Select Create Topic and enter aname Click OK 3 Author s information can now be added If required edit the description and add any additional supporting text You can also assign a Level to each question to indicate the level of difficulty 4 Click Finish to store the question and return to the Create a Question dialog Either select another question type or click Close to return to the Questions interface Window Edit Questions To edit a stored question highlight it in the Tree and choose Questions Edit Question from the drop down menu click the Edit The Selected Item icon or right click on the question and select Edit Change the required details by selecting the appropriate tab on the Edit Ques
214. tudent after collecting Collect to folder on this machine Specify the name of the file s to collect e g or Test1 TXT Test2 TXT Specify the folder that the file s are stored in e g C TEMP and whether you want to remove the file from the Student workstation after it has been collected Specify the folder on the Control workstation to collect the file s in e g NA TEMP Click Collect The result of the operation will be displayed for you to check that the work has been collected successfully To Collect work using Advanced Collect 1 Choose School Send Collect Work Advanced from the Control Window drop down menu bar or Click the Send Collect icon drop down arrow on the Control toolbar and select Send Collect The Send Collect Work wizard will open Select the required operation from the list and click Collect Work The Select Students dialog will appear Select the Students that you want to retrieve the file s from 5 Using RM Tutor Select Students Select the Students to Collect the files from O Students Files sent to O All Students These Clients Name a Client Name vim TEST v a Mary TEST29 Removing the check mark next to a Client excludes it from the operation Summary Collect files sent to Students Collect to Folders under U Replay Files based on Student name Click OK The result of the operation will be display
215. uick View Gamay Gandy The Quick View Bar is used to switch between currently connected Clients Clicking on the button containing the required Client s name enables you to immediately View that Client s Window To enable disable the Quick View bar choose View Toolbar Quick View The Quick Execute Bar Execute Excel Sheet f5 Powerpoint Pres The Quick Execute Bar enables you to execute a previously saved application to a Client without having to direct your way through the drop down menu By clicking on the button containing the required application you immediately execute it on the Selected Client or Group To enable disable the Quick Execute bar choose View Toolbar Execute Bar The Lesson Bar TA Show kulor deskiop to Students Free Lesson time CEA The Lesson bar allows you to create a lesson and provides tools to manage the lesson once in progress A Progress bar will advise the Tutor on the current activity and time remaining To enable disable the Lesson bar choose View Toolbar Lesson Plan RM Tutor 4 26 The Group Bar 82 2 7x 2 By 2 Until you have defined groups of Clients only the ALL group will appear on this toolbar Once defined the group name along with the number of members will appear and the Group tool icons will become fully active allowing you to add delete and change Group properties With the required Student Group selected Properties such as the
216. unched url icon will appear in the current web site list Using RM Tutor Setting up an Approved or Restricted Web Site List l Approved Sites EEE j sree toe souk When activated the Student is G www google co uk only able to view the url s specified on this list A page will appear at the Student machines displaying the list of approved sites that they can choose from This will only appear if the Student Toolbar is disabled Restricted Sites www hatmail com l www ebay co uk When activated the Student is www msn com unable to view the url s specified Ewa yahoo co uk on this list However all other sites even those that are not on the Approved List can be viewed Note To temporarily block all Internet usage select School Block all Internet from the Control Window drop down menu or if displayed select the Block all Internet icon on the Control toolbar An indicator will appear next to the Student icons to confirm Internet usage is suspended By default keywords are entered to prevent allow a Student to view a URL that includes these keywords This can be used to deal with websites that are re directed The Tutor also has the option to enter a SUB URL limiting Student access to selected pages on a website gt Adda URL to your Approved or Restricted List 1 Click on to add a url to your Approved or Restricted list Or Right click in the list boxes and select A
217. unctions Previous Auto and Next buttons You can turn auto timing on or off from the Scan Window toolbar or choose to move forwards or backwards between individual Clients The previous button shows the previous Client screen scanned The next button shows the next Clients screen in the scan cycle Scaling to Fit It may be that the Client is running in a higher resolution than the Control In this case choosing the Scale to Fit button will re size its screen to fit the Window in which it is displayed Maximise To enlarge a Client View Window This button will be greyed out until you select a Client View Window To maximise the Client View Window click the Maximise button or click the box in the top right hand corner of the Client View Window Lock To lock a selected Clients keyboard and mouse Chat To initiate a chat session between a Client and the Control Share To View a Client in Share Mode Capture A snapshot of the current Client view window will be taken You will then have the option to name and save the current screen contents to a file To end the Scan 1 Choose Scan Close from the Scan Window drop down menu Using RM Tutor Monitor Mode Monitor Mode similar to the Scan feature enables the Tutor to view multiple Student screens simultaneously RM Tutor 3 INVH310 School Client Group View Monitor Planner Window Help g Ww P FFs L Masse oan g how Menu View Chem Sean File Transfer Send Colle
218. urvey List RM Tutor provides a default list RM Tutor 4 sul into which questions and responses are automatically stored but you can create custom lists if you want to categorise different types of question Create a Survey List 1 In Survey View choose Survey Create New Survey List from the Control Window drop down menu or Click the New icon displayed at the bottom of the Survey pane 2 Enter a name for the file and click Create 3 Any new Surveys you enter will be added to the list Load a Survey List 1 In Survey View choose Survey Load Existing Survey List from the Control Window drop down menu or Click the Load icon displayed at the bottom of the Survey pane 2 Select the required list and click Open Using Survey Lists With the required Survey List loaded you can enter new questions or use and manage previously stored questions and responses To add a new question to a Survey List 1 In the Student Survey pane enter the question and choose the required responses from the drop down list or add new options if the defaults aren t appropriate 2 Send the Survey to Students The Survey will automatically be stored in the current list or Rather than send the Survey immediately choose Survey Add Survey to List from the Control Window drop down menu or click the Add icon displayed at the bottom of the Survey pane to store the question and responses for future use gt To use an existing Survey
219. w Session you can copy the content of the clipboard between Control and Client PCs The Clipboard icon available on the View Window Toolbar provides the following options Send clipboard Used when copying from the Control to a Client and using the edit cut copy menu option Retrieve clipboard Used when copying from the Client to the Control and using the edit cut copy menu option Auto When enabled provides the quickest method for copying data Use the short cut keys Ctrl C amp Ctrl V to automatically copy to and from the clipboard at both the Control and Client machines Sending the content of the clipboard from a Control to a Client workstation 1 2 View the required Client Open appropriate applications on the Client and Control workstations Select and copy the required data from the application at the Control If Auto is enabled using Ctrl C copies the data directly to the clipboard or If you have used Edit Cut Copy return to the Clients view window and click the Clipboard icon on the View Window toolbar and choose Send Clipboard To paste the data at the Client application choose Edit from the Client application drop down menu select Paste or Use the short cut keys Cirl V to paste the data Sending the content of the clipboard from a Client to a Control workstation 1 2 View the required Client Open appropriate applications on the Client and Control workst
220. workstation will now be replaced by the newly activated application 6 The icon listed under Current Application will be replaced with the newly activated application icon Launch an application on all connected Students 1 Right click on an application icon in the Approved Applications List 2 Choose Send to Students 3 The application will be Launched on all connected Student workstations 4 Inthe List View the Launched application icon will appear in the Current application list Or 1 Highlight an application in the Approved Applications List 2 Drag and drop the highlighted application into the List View 3 The application will be Launched on all connected Student workstations 4 Inthe List View the Launched application icon will appear in the current application list Setting up Approved or Restricted applications Approved Applications Fr ono The Student is only able to run the applications notepai specified on this list a Restricted Applications j Ba The Student is unable to Biexpore run the applications specified on this list Add an application to your Approved or Restricted List 1 Click on to add an application to your List Or Right click in the List boxes and select Add Application Or Drag and drop applications from your desktop or Start Menu into the Approved or Restricted List box The Add Application Dialog will appear Type in
221. xam View Client Chat Test login Pause Test Start Test Stop Test Report The following Students are currently being tested iv Correct Q Incorrect Dutstanding 2 Hany O D Testisrurring 0000000000008 K i 00 08 55 et ates en hy ish Z This dialog is used to start the exam monitor Student progress and collect results The window enables you to track individual Student progress Each question is marked in real time so you can see immediately how each Student is doing At the end of the exam you can view the results by class and individual Student and print a permanent record You can also show each Student their results giving them the opportunity to see where they made mistakes The following toolbar options are available View Client You can view a particular Student screen at any point during the exam All options normally associated with the View Window are available Chat If required you can open a Chat session with Students while the exam is running Although the Test Player provides a help button offering Students guidance with each question type you may find that you need to offer additional assistance 195 Test Login Before starting the exam you can ask each Student to Login with their own name This would be useful if for example the Machine Name is listed and be more meaningful when checking results against each Student Pause Test You can Pause the exam at any point
222. xam 191 question score 190 questions interface 176 reviewing results 196 run exam 194 select Students for exam 194 starting the designer 175 store questions 185 test player 198 testing console 194 true or false question 182 what the Student sees 198 timed lesson 150 toolbar customise 25 student toolbar settings 155 tools add 117 transfer files 106 transport configure at Client 157 true or false question 182 Tutor See Control Tutor profiles 149 173 U unattended installation 8 specify parameters 9 understanding ip addresses unlock lock mouse and keyboard 56 user acknowledgement 159 user defined tools 117 using audio support 86 using the co browser 136 using this manual iv vV values txt file 9 video player 88 control panel 90 play video 89 play video in Explorer 90 viewing 58 annotate while viewing 84 blank Client screen 60 Clients 58 execute an application 116 logout 119 modes 60 monitor mode 67 multiple screens 61 reboot 119 remote clipboard 61 scale to fit 60 screen capture 74 send ctrl alt delete 60 send message 104 using audio 86 WwW watch replay files 95 web browser 136 web control module 127 approved restricted lists 131 change URLs 130 close URLs 129 history 134 identify URLs in use 128 launch URL 130 whiteboard 82 window application control 120 chat 101 control main 24 exam editor 187 file distribution 108 file t
223. y the terms of this licence agreement you must not load activate or use the software TERM Subject to termination under Termination Clause below the Licence shall be perpetual GRANT OF LICENSE This software is designed to run on standalone computers and computer networks You may load the software from a Network File server but you must purchase a license for each workstation on which you will install or run the software COPYRIGHT This software is protected by international copyright laws You may copy it only for backup purposes The software is licensed to you but not sold to you RESTRICTIONS Neither you nor any reseller may rent lease sell licensed copies on approval or otherwise transfer the right to use this software to another person except that you may sell or give away your original copy as long as you do not keep any copies The software may not be modified disassembled or reverse engineered except with the prior written consent of NetSupport Ltd LIMITED WARRANTY NetSupport Ltd warrants that the Software will perform substantially in accordance with the accompanying documentation for a period of ninety 90 days from the date of purchase NetSupport s entire liability and your exclusive remedy shall be either a the replacement of the defective software or b return of the price paid This remedy shall be at NetSupport s option and subject to proof of purchase from an authorised source Any implied warranties includ

RM Tutor 4 User Guide for CC4

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