TracVision M5/M7 User's Guide - MultiSat Control Panel Configuration
Contents
1. Default Display Cienu Set Sat Select Mode ves Next Return Auto CAuto or Manual a D Return Ganual Select the satellite pair you wish to track Select SAT 101 and CHS i95 Return La e E o Las lt D Lu o Manual Mode set 101 Mode set at TracVision M5 M7 User s Guide Chapter 3 Settings Updating Latitude and Longitude Data Use the flowchart in Figure 3 19 to update your latitude and longitude data TIP For your convenience you can determine your approximate latitude and longitude using the Position Grids provided in Appendix B on page 73 IMPORTANT You must restart the antenna after performing this procedure For more information on restarting the antenna see Restarting the Antenna on page 50 Figure 3 19 Updating Latitude and Longitude Data Man control antenna Yes CNext Return Select Next Until Set Lat Long is displayed Default Display Cienu Install Satellite Yes ext Return Select Next until Operations mode is displayed Set Lat Long Yes Next Return Operations mode Yes gt Next Return Select as required to set latitude and Tongi tude longitude then C ntez C 3 select Enter Get antenna status Yes ext Return Select Next until Control antenna is displayed Latitude THEN Longitude2. Default Display Menu Install Satellite Yes Next Return TriSat Mode Las T to Las lt 3 Lu v Yes gt No Return e lt USA or Europe USA Europe Return Oo Auto or Manual Auto anua Return Manual Mode Set NEN A o c m js TracVision M5 M7 User s Guide Chapter 3 Settings Step 3c Set Up DualSat Mode Use the flowchart in Figure 3 17 if you wish to set the MCP to track satellites in DualSat Mode For a list of satellites in circular satellite library see Figure 3 14 on page 39 Figure 3 17 Setting DualSat Mode Default Display Installing Sats Menu Please Wait Install Satellite Eg ue lt SAT B gt installed Yes Next Return Restarting antenna TriSat Mode Yes C No D Return Select Next as required to display your choice for Satellite A then select Yes Install A SAT N ame yes CNext Cancel Select Next as required to display your choice for Satellite B or choose None to track just one satellite then select Yes Install B SAT Nam e Yes gt CNext Cancel TracVision M5 M7 User s Guide Chapter 3 Settings Changing TriSat Modes Circular Version Only Use the flowchart in Figure 3 18 if you wish to change which TriSat Mode is used for tracking the DIRECTV 101 110 and 119 satellites Figure 3 18 Changing TriSat Modes
3. E Control antenna Yes Next Return ju TracVision M5 M7 User s Guide Chapter 3 Settings Adjusting the Skew Angle Once you have determined the proper skew angle follow the steps below to adjust the antenna s LNB skew angle TIP If you need to determine the skew angle see Setting the MCP to Track Different Satellites Linear Version Only on page 27 A CAUTION To avoid bodily injury be sure to turn off the antenna and disconnect power to all wired components 1 Turn off the antenna and disconnect power to all wired components CD Q Las N lt A r L1 3 7 zi lt 2 Using a Phillips head screwdriver remove the screws securing the radome Then remove the radome and set it aside in a safe place 3 Locate the LNB assembly on the back of the antenna reflector Figure 3 20 Location of LNB on Back of Antenna Reflector Reflector ER TracVision M5 M7 User s Guide Chapter 3 Settings 4 Loosen the two choke feed wing screws The location of the wing screws varies according to TracVision model Refer to Figure 3 21 and Figure 3 22 Figure 3 21 TracVision M5 Wing Screws Reflector ee i o rd e hm n e gt LN TracVision M5 M7 User s Guide Chapter 3 Settings 5a TracVision M5 Only Adjust the LNB clockwise or counter clockwise until the skew arrow on the L
4. HD CONTROL 12 VDC N lt jw O AU TI A ovr Splitter 19 0366 HD Receiver 1 Primary C lt gt o ce a 2 I A PHONE JACK 1 t SATELLITE IN X um This receiver controls TEE satellite selection HD Receiver 2 SATELLITE IN NOTE This configuration requires an active powered multiswitch such as Channel Master model 6314IFD You can purchase this multiswitch from KVH KVH P N 19 0123 92 Be sure to terminate all unused output connectors with 75 ohm DC blocks Channel Master model 7184 or equivalent Automatic TriSat Mode is unavailable with this configuration TracVision M5 M7 User s Guide Appendix E TracVision M7 Wiring Diagrams Appendix E TracVision M7 Wiring Diagrams This appendix provides receiver wiring diagrams for TracVision M7 configurations Wiring diagrams vary according to the number and type of receivers installed and the TracVision system configuration circular linear and dual quad output For installation instructions refer to the TracVision M5 M7 Installation Guide Contents TracVision M7 Wiring Diagram for One or Two hn pc 95 TracVision M7 Wiring Diagram for Three or Four Receivers Circular Version Only 96 TracVision M7 Wiring Diagram for Three or Four Receivers Linear Quad output Version Only 97 TracVision M7 Wiring Diagram for One DIRECTV
5. DiSEqC 1 Sat B Alternative 2 or B DiSEqC 2 Sat C Alternative 3 or C DiSEqC 3 NOTE TracVision M7 systems with more than four receivers require a multiswitch Installation of a multiswitch requires using Manual TriSat Mode or DualSat Mode TIP The primary receiver controls satellite selection all other receivers can only receive channels carried on the satellite selected by the primary receiver The primary receiver is the receiver connected to the antenna s RF1 connector TIP If you want to change which satellites the system tracks see Setting the MCP to Track Different Satellites Linear Version Only on page 27 Chapter 2 Operation ee i o rd e hm n e gt TracVision M5 M7 User s Guide Automatic TriSat Mode In Automatic TriSat Mode the antenna automatically switches between satellites within the selected TriSat group as the user changes channels on the receiver s remote control NOTE If you use the MCP to manually switch satellites automatic satellite switching is disabled until the system is turned off then turned back on For more information on turning the system on off see Turning the System On Off on page 14 TIP TriSat groups and the satellites within each TriSat group are shown in Figure 2 5 Figure 2 4 Automatic TriSat Mode Display Tracking lt Sat A gt Selected lt Sat B gt Menu lt Sat C gt Satellite e e
6. Restarting the Antenna 50 TracVision M5 M7 User s Guide Chapter 3 Settings Changing the Sleep Mode Setting When the vessel has come to a stop and holds its position for one minute e g at a dock the antenna unit enters Sleep Mode which locks the antenna in place to conserve power As soon as the vessel moves beyond a 1 2 window or the signal level changes significantly Sleep Mode automatically turns off and the system begins tracking the satellite again KVH recognizes that some customers might not want to take advantage of this convenient feature In this case it is possible to disable Sleep Mode Use the flowchart in Figure 3 1 if you wish to disable Sleep Mode or if you wish to restore the original Sleep Mode setting Figure 3 1 Setting Sleep Mode On Off Default Display Cienu Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Get Antenna Status Yes ext Return Control Antenna Yes Next Return Man Control Antenna Yes Next Return Set Sleep on off Yes gt Next Return Sleep Mode ON On D Core Select On or Off as required then select Enter 5 A TracVision M5 M7 User s Guide Chapter 3 Settings Changing the Instant On Setting When Instant On is enabled the antenna can immediately receive signals if the vessel has not moved since the antenna was last shut off However if the
7. Select Next until Operations Mode is displayed Operations Mode ves Next Return Get Antenna Status Yes CNext gt Return Select Next until Set Brightness is displayed Set Brightness Yes gt Next Return Min Bright Max e ce ke ee e e x x Press to Press to Press to Dim Accept Brighten mU TracVision M5 M7 User s Guide Chapter 3 Settings Restarting the Antenna Use the flowchart in Figure 3 26 if you wish to restart the antenna Figure 3 26 Restarting the Antenna Default Display Select Next until Restart Antenna is displayed Restart Antenna Next Return Antenna Restarted TracVision M5 M7 User s Guide Chapter 4 Troubleshooting 4 Troubleshooting This chapter identifies potential basic problems along with their possible causes and solutions It also explains how to get technical support Contents Five Simple Checks 53 Troubleshooting Matrix sss 54 Causes and Remedies for Operational Issues 55 Technical Support 59 Field Replaceable Units 60 TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Five Simple Checks If you are experiencing a problem receiving satellite TV with your TracVision system perform the five simple checks below TIP You ca
8. as required then select Enter Control antenna Yes Next Return Longitude CoD Gate C Latitude Longitude Lm TracVision M5 M7 User s Guide Chapter 3 Settings Step 3a Set Up Automatic Manual TriSat Mode Use the flowchart in Figure 3 5 to set the MCP to track satellites in Automatic Manual TriSat Mode TIP A complete list of TriSat groups and the satellites in each group is provided in Figure 2 5 on page 16 NOTE Be sure to record the TriSat skew angle displayed in this procedure for later use The TriSat skew angle is the average skew angle for the satellites within the selected TriSat group Figure 3 5 Setting Automatic Manual TriSat Mode Default Display Cienu Select as required to set latitude and longitude then c gt ntez select Enter ee i o rd e hm n e mul Install Satellite Yes Next Return TriSat Mode Yes No Return Oo Latitude THEN Longitude E TriSat Skew Angle Select Next as required to display the desired TriSat group then select Yes Install Europe Yes ext WB Cancel Set Lat Lon lt SAT A SAT B ves and lt SAT C gt installed g Cancel Restarting antenna TracVision M5 M7 User s Guide Chapter 3 Settings Step 3b Set Up DualSat Mode Use the flowchart in Figure 3 6 to set the MCP to track
9. eene Programming User defined Satellites Connect a PC to the Main Flash Port Programming Your User defined Satellite s TracVision M5 Wiring Diagrams TracVision M5 Wiring Diagram for One or Two Receivers TracVision M5 Wiring Diagram for Three or Four Receivers Circular Version Only eese TracVision M5 Wiring Diagram for One DIRECTV HD Receiver Circular Version Only doceat duci ARA TracVision M5 Wiring Diagram for Two or More DIRECTV HD Receivers Circular Version Only sss TracVision M5 7 User s Guide Table of Contents TracVision M7 Wiring Diagrams TracVision M7 Wiring Diagram for One or Two Receivers 95 TracVision M7 Wiring Diagram for Three or Four Receivers Circular Version Only eren 96 TracVision M7 Wiring Diagram for Three or Four Receivers Linear Quad output Version Only 97 TracVision M7 Wiring Diagram for One DIRECTV HD Receiver Circular Version Only sss 98 TracVision M7 Wiring Diagram for Two or More DIRECTV HD Receivers Circular Version Only s 99 im TracVision M5 M7 User s Guide Ghapter 1 Introduction 1 Introduction This chap
10. 50 Enterprise Center Middletown RI 02842 5279 U S A Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone 1 401 847 3327 Fax 1 401 849 0045 Phone 45 45 160 180 Fax 45 45 160 181 E mail info kvh dk Internet www kvh com E mail info kvh com Internet www kvh com Copyright 2006 KVH Industries Inc KVH and TracVision are registered trademarks of KVH Industries Inc
11. Get skew angle Yes gt Next Return Skew angle Hog TracVision M5 M7 User s Guide Chapter 3 Settings Step 5 Adjust the Skew Angle Once you have determined the proper skew angle follow the steps below to adjust the antenna s LNB skew angle A CAUTION To avoid bodily injury be sure to turn off the antenna and disconnect power to all wired components 1 Turn off the antenna and disconnect power to all wired components 2 Using a Phillips head screwdriver remove the screws securing the radome Then remove the radome and set it aside in a safe place E CD D Las lt CD Lu 2 5 e 5 3 Locatethe LNB assembly on the back of the antenna reflector Figure 3 8 Location of LNB on Back of Antenna Reflector Reflector LEM TracVision M5 M7 User s Guide Chapter 3 Settings 4 Loosen the two choke feed wing screws The location of the wing screws varies according to TracVision model Refer to Figure 3 9 and Figure 3 10 Figure 3 9 TracVision M5 Wing Screws Reflector ee i o rd e hm n e gt TracVision M5 M7 User s Guide Chapter 3 Settings 5a TracVision M5 Only Adjust the LNB clockwise or counter clockwise until the skew arrow on the LNB points to the skew angle that you determined earlier If the skew angle is greater than 15 subtract 180 to get the equivalent negative
12. HD Receiver Circular Version Only 98 TracVision M7 Wiring Diagram for Two or More DIRECTV HD Receivers Circular Version Only 99 TracVision M5 M7 User s Guide Appendix E TracVision M7 Wiring Diagrams TracVision M7 Wiring Diagram for One or Two Receivers Antenna e TRACVISION tu 12 VDC Switchplate A m HDTV CONTROL ANTENNA UNIT RF PORT DETECT 12 VDC Primary Receiver aa 9 9 vm RF1 lA a Q99 o V sATELLITE IN kr This receiver controls satellite selection Secondary Receiver Optional Se 5 2 SC ES vm RF2 ZA o 999 9 CJ ig SATELLITE IN u NOTE Does not apply to DIRECTV HD receivers zi sl TracVision M5 M7 User s Guide Appendix E TracVision M7 Wiring Diagrams TracVision M7 Wiring Diagram for Three or Four Receivers Circular Version Only Antenna i TRAGVISION A ewer e Power a RF2 Data d RF1 e S 12 VDC S RHCP LHCP Switchplate 13V 18V 2S oe 8 ay e Multiswitch T E LI2VDC MCP 6 Gabo o gm oWo si HDTV RF PORT TONE FUSE CONTROL DETECT 12 VDC Receiver 2 o x m j le n Receiver 3 n Receiver 4 NOTE Does not apply to DIRECTV HD receivers This configuration requires an active powered multiswitch such as Channel Master mode
13. Lu o DISH Network 110 0 W ECHO 110 119 0 W ECHO 119 148 0 W ECHO 148 82 0 W EXPRESSVU ExpressVu 91 0 W EXPRESSTV NOTE Reception of these satellites requires additional hardware Please contact your local KVH authorized dealer or KVH Technical Support for details NOTE If the satellite you wish to track is not listed you can use a PC to add one or two special user defined satellites See Appendix C on page 77 for details 9 A d S o e gt Ll L o TracVision M5 M7 User s Guide Chapter 3 Settings Step 3a Set Up Automatic Trisat Mode Use the flowchart in Figure 3 15 if you wish to set the MCP to track the DIRECTV 101 110 and 119 satellites in Automatic TriSat Mode Figure 3 15 Setting Automatic TriSat Mode Default Display Cienu Install Satellite Yes Next Return TriSat Mode Yes No Return Ooo USA or Europe USA gt Europe Return Oo Auto or Manual Auto Manual Return Select 119 or 110 to begin tracking the desired DIRECTV satellite pair Select SAT 101 and 119 Return TracVision M5 M7 User s Guide Chapter 3 Settings Step 3b Set Up Manual TriSat Mode Use the flowchart in Figure 3 16 if you wish to set the MCP to track the DIRECTV 101 110 and 119 satellites in Manual TriSat Mode Figure 3 16 Setting Manual TriSat Mode
14. The TracVision M5 M7 antenna is a sophisticated electronic device only KVH authorized technicians have the specialized tools and expertise necessary to diagnose and repair a system fault Therefore if you experience any operating problem or require technical assistance please call or visit your local authorized TracVision dealer or distributor You can find an authorized technician near you by visiting our website at www kvh com wheretogetservice If you need help finding an authorized technician please contact KVH Technical Support North American South America Australia New Zealand Phone 1 401 847 3327 E mail techsQ koh com Europe Middle East Asia Phone 45 45 160 180 E mail supportQ koh dk Please have your antenna serial number handy before you call For information on retrieving your antenna serial number refer to Displaying the Antenna Serial Number on page 70 zi LE TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Field Replaceable Units If you experience any operating problem or require technical assistance please call or visit your local authorized TracVision dealer or distributor To find a KVH authorized dealer near you visit www kvh com wheretogetservice Part numbers for field replaceable units FRUs that can be serviced in the field are listed in Figure 4 4 and Figure 4 5 on page 61 These parts can be obtained from any KVH authorized dealer or distributor Figure 4 4
15. 2 7 Switching Satellites Using DualSat Mode Tracking lt SAT A gt Selected lt SAT A gt Menu lt SAT B gt Satellite 9 e 9 Select Satellite B TracVision M5 M7 User s Guide Chapter 2 Operation Changing Channels and Switching Between Satellites Circular Version Only Since some channels might be located on another satellite changing channels might require switching to another selected satellite During installation your TracVision M5 M7 system should have been set up to track the satellite s of your choice and the channel guides for your selected satellite service should have been downloaded Your TracVision system is set up to track up to three satellites stored in memory as Satellite A Satellite B and Satellite C If you area DIRECTV HD subscriber see Automatic TriSat Mode or Manual TriSat Mode on page 19 for more information If your system is set to track one or two satellites see DualSat Mode on page 20 NOTE TracVision M5 M7 systems with more than four receivers require a multiswitch Installation of a multiswitch requires using Manual TriSat Mode or DualSat Mode For information on configuration requirements refer to the wiring diagram appendices located at the back of this manual o e Ll z TIP The primary receiver controls satellite selection all other receivers can only receive channels carried on the satellite selected by the primary receiver The pr
16. 5 Erted C D Configure symbol rate Yes gt Next Cancel Select as required then select Enter valid range is 01000 45000 kilosymbols per second Rate M S CD aD CD Configure FEC Code Yes gt Next Cancel Select as required then select Enter valid codes are 1 2 2 3 3 4 5 6 6 7 7 8 Set FEC Code C D Gate C D Configure Network ID Xes gt Next Cancel Select as required then select Enter valid range is 0x0000 Oxffff hex Set ID HEX gt rte C TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Displaying Software Version Information Use the flowchart in Figure A 4 if you wish to display software version information Figure A 4 Displaying Software Version Information Default Display CMenu Select Next until Operations Mode is displayed Operations Mode Yes Next Return Get antenna Status Yes Next Return Get system errors Yes CNext Return Get Version CYes Next Return CP Antenna IET dam MCP RF Board Version Main Board Version Version EK TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Displaying the Antenna Serial Number Use the flowchart in Figure A 5 if you wish to display the antenna serial number Figure A 5 Displaying Antenna Serial Number Default Display Cien Select Next unt
17. 57 N 7 W 9 57 N 7 E 10 57 N 22 E 11 55 N 40 E 12 53 N 7 W 13 53 N TE 14 50 N 227 E 15 47 N 7 W 16 47 N 7E 17 43 N 7 W 18 43 N CE 19 43 N 22 E 20 43 N 37 E 21 36 N 7 W 22 36 N TUE 23 36 N 22 E 24 36 N 37 E im LE TracVision M5 M7 User s Guide Appendix B Position Grids North American Position Grid If you wish to determine your approximate latitude and longitude use the position grid and table in Figure B 2 Figure B 2 Approximate Latitude and Longitude Grid Latitude Longitude 1 55 N 125 W 2 55 N 110 W 3 55 N 90 W 4 55 N 70 W 5 55 N 55 W 6 45 N 125 W 7 45 N 110 W 8 45 N 90 W 9 45 N 70 W 10 45 N 50 W 11 40 N 125 W 12 40 N 110 W 13 40 N 90 W 14 40 N 70 W 15 32 N 125 W 16 32 N 110 W 17 32 N 90 W 18 32 N 75 W 19 27 N 83 W 20 27 N 78 W TracVision M5 M7 User s Guide Appendix C Programming User defined Satellites Appendix C Programming User defined Satellites This appendix explains how to program a user defined satellite s into the antenna if necessary The TracVision M5 M7 includes a library of common satellites that you can choose from However if the satellite s you wish to track is not listed follow the instructions in this appendix to program your desir
18. Azimuth AZ XXX X EL XX x Select or as required then select Elevation AZ XXX X EL XX X make antenna track Cancel LIED TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Updating Satellite Frequency Data If the antenna is unable to find a satellite or if you are unable to receive certain channels the satellite s frequency data might have changed The satellite frequency scan feature allows you to update the frequency data of any satellite stored in the system s library With the desired satellite band and polarization selected the system will automatically search for the frequency with the strongest signal The system will then update that satellite s programmed data with the new frequency and associated network ID and store it in the satellite library You will need to enter the following information e Symbol rate e FEC code TIP You can find satellite information on the web at www lyngsat com or www satcodx com neither website is affiliated with KVH To update the satellite frequency data follow the steps below IMPORTANT The vessel must remain stationary throughout this procedure 1 Set your satellite receiver to signal meter mode Refer to your selected receiver s user manual for details IMPORTANT Ensure that the TV signal meter indicates that you have a strong signal 2 Ifthe system is unable
19. Be sure to read these carefully to ensure proper operation and configuration of your TracVision system NOTE This is a Note Notes contain useful information about system settings TIP This is a Tip These contain helpful information allowing you to get the most out of your TracVision system Typographical Conventions TracVision M5 M7 User s Guide Chapter 1 Introduction This manual uses the following typographical conventions Text Example Description Sat Name Text in brackets or the pound sign f iHHE indicates a variable portion of the MCP display HALT Bold text in capital letters indicates a command to be entered via a PC X Bold text in italicized capital letters indicates a variable portion of a command to be entered via a PC Turning the System On Off on page 14 Cross reference to another chapter in the manual or to a website MCP MultiSat Control Panel Interface Conventions When instructions indicate to select a specific MCP menu option press the MCP button located directly beneath the menu option Figure 1 1 Example of MCP Menu Option and Corresponding Button 101 110 Tracking 110 e e o 4 MCP Related Documentation TracVision M5 M7 User s Guide Ghapter 1 Introduction In addition to this User s Guide the following documents are provided with your TracVision system Document Description Installation Guide C
20. M5 M7 User s Guide DualSat Mode Most TracVision M5 M7 system configurations allow automatic satellite switching in DualSat Mode When automatic switching is enabled satellite switching occurs automatically while the user changes channels using the receiver s remote control You can also use the MCP to manually switch between your selected pair of satellites with a single button press NOTE If you use the MCP to manually switch satellites automatic satellite switching is disabled until the system is turned off then turned back on For more information on turning the system on off see Turning the System On Off on page 14 Figure 2 10 Switching Satellites Using DualSat Mode Tracking lt SAT A gt Selected lt SAT A gt Menu lt SAT B gt Satellite 9 e 9 Select Satellite B NOTE At this time DISH Network supports only the standard definition model 311 receiver for mobile use All other receiver models have been designated for home use only DISH Network subscribers must use DualSat Mode TracVision M5 M7 User s Guide Chapter 2 Operation DIRECTV HD Subscribers This section contains operational information and tips specific to DIRECTV HD service How to Tell If You are On the Wrong Satellite Since the DIRECTV program guide does not indicate which channel is on which satellite how do you know which satellite is carrying the channel you wish to watch Different receivers behave differently However
21. Only eere Changing TriSat Modes Circular Version Only Updating Latitude and Longitude Data Adjusting the Skew Angle eere Adjusting Display Brightness Restarting the Antenna eese nennen TracVision M5 7 User s Guide Table of Contents Troubleshooting Five Simple Checks eere eren rennen Troubleshooting Matrix eeeeeeeeeenereennenrnnn Causes and Remedies for Operational Issues Technical SUBDOFES asd dicii iine lend fe aot Field Replaceable Units esee Advanced Settings and Functions Manually Controlling the Antenna sss Updating Satellite Frequency Data sss Configuring Satellite Settings s Displaying Software Version Information Displaying the Antenna Serial Number Other Advanced Settings esee Position Grids European Position Grid eere North American Position Grid
22. PAS 9 110 5 E SINOSAT 5 0 E SIRIUS 0 8 W THOR 42 0 E TURKSATIC NOTE Reception of these satellites requires additional hardware Please contact your local KVH authorized dealer or KVH Technical Support for details NOTE If the satellite you wish to track is not listed you can use a PC to add one or two special user defined satellites See Appendix C on page 77 for details TracVision M5 M7 User s Guide Chapter 3 Settings Step 2 Update Latitude and Longitude Data Use the flowchart in Figure 3 4 to update your latitude and longitude data TIP For your convenience you can determine your approximate latitude and longitude using the Position Grids provided in Appendix B on page 73 NOTE If you are setting the MCP to track satellites using TriSat Mode skip to Step 3a Set Up Automatic Manual TriSat Mode on page 30 Figure 3 4 Updating Latitude and Longitude Man control antenna Yes Next Return Default Display ien Select Next until Set Lat Long is displayed D Q Las lt i1 Lu D gt lt Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Set Lat Long Yes Next Return Select as required then select Enter Get antenna Status Yes Next Return Latitude Select Next until Control Antenna is displayed Select
23. skew angle and set the LNB to that angle instead IMPORTANT Be sure to keep the LNB fully inserted into the choke feed to ensure optimum performance Figure 3 11 TracVision M5 LNB Skew Angle Adjustment E CD D Las lt CD Lu 2 5 e 5 lt Choke Feed Negative I Positive Skews Skews LUE TracVision M5 M7 User s Guide Chapter 3 Settings 5b TracVision M7 Only Adjust the LNB clockwise or counter clockwise until the skew arrow on the LNB points to the skew angle that you determined earlier IMPORTANT Be sure to keep the LNB fully inserted into the choke feed to ensure optimum performance Figure 3 12 TracVision M7 LNB Skew Angle Adjustment ee i o rd e hm n e gt Choke Feed Negative I Positive Skews I Skews 0 Skew 6 Tighten the wing screws 7 Reinstall the radome TracVision M5 M7 User s Guide Chapter 3 Settings i Setting the MCP to Track Different Satellites Circular Version Only If you wish to change which satellites your TracVision M5 M7 system tracks you must perform the following 1 Update latitude and longitude data 2 Select a tracking mode 3a Set up Automatic TriSat Mode 3b Set up Manual TriSat Mode 3c Set up DualSat Mode TIP Be sure to only install satellites that your TracVision M5 M7 can track in your geographic location For
24. your convenience KVH provides links to several websites that offer satellite coverage information Simply visit our website at www kvh coml footprint Las e E o Las lt D Lu o Step 1 Update Latitude and Longitude Data Use the flowchart in Figure 3 13 to update your latitude and longitude data TIP For your convenience you can determine your approximate latitude and longitude using the Position Grids provided in Appendix B on page 73 Figure 3 13 Updating Latitude and Longitude Man control antenna Yes CNext gt Return lt Default Display gt Cienu Select Next until Operations Mode is displayed Operations Mode Yes Next Return Get antenna Status Yes Next Return Select Next until Control Antenna is displayed Control antenna Yes Next Return Select Next until Set Lat Long is displayed Set Lat Long Next Return Yes Select as required then select Enter Select as required then select Enter Longitude C gt deb Cr Latitude Longitude sr TracVision M5 M7 User s Guide Chapter 3 Settings Step 2 Select a Tracking Mode Automatic TriSat Mode If you set the system to Automatic TriSat Mode the DIRECTV 101 110 and 119 satellites will be installed When set to Automatic TriSat Mode the antenna automatically switches between a pai
25. COM1 Properties Port Settings TIP To view characters on the screen as you type set up HyperTerminal to echo typed characters Select Properties from the File menu select ASCII Setup at the Settings tab then select Echo typed characters locally at the ASCII Setup window 4 Turnon the TracVision system TracVision M5 M7 User s Guide Appendix C Programming User defined Satellites Programming Your User defined Satellite s To configure a user defined satellite you will need to program the following satellite information into the antenna e Satellite name e Satellite longitudinal position e Transponder information for all applicable combinations of polarization band Frequency Symbol rate FEC code Network ID Decoder type TIP Linear satellites use the following polarization band combinations vertical high vertical low horizontal high and horizontal low Circular satellites use the following polarization band combinations right and left NOTE You can find satellite information on the web at www lyngsat com or www satcodx com neither website is affiliated with KVH 1 Connect a PC to the maintenance port as described in Connect a PC to the Main Flash Port on page 79 Then type the following commands in the HyperTerminal window 2 Type HALT then press Enter EF TracVision M5 M7 User s Guide Lr Appendix C Programming User define
26. Field Replaceable Units continued on next page Part Part Number Radome TracVision M5 Only 02 0925 07 Radome TracVision M7 Only 02 1047 05 Main PCB printed circuit board 72 0258 RF PCB printed circuit board 72 0259 Inverter PCB printed circuit 72 0260 board Gyro 72 0261 Elevation drive belt 72 0263 Elevation motor 72 0262 Azimuth limit switch TracVision M7 Only 72 0264 Specify color when ordering TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Figure 4 4 Field Replaceable Units continued LNB circular dual output 72 0265 LNB Galaxy circular 72 0266 dual output LNB linear dual output 72 0267 LNB linear quad output TracVision M7 Only VAR Feed tube 72 0269 Antenna data cable 50 ft 32 0619 50 Antenna data cable 100 ft 32 0619 100 Antenna power cable 100 ft 32 0510 100 Ground cable 50 ft 32 0583 50 Figure 4 5 MCP Field Replaceable Units Part Part Number MCP MultiSat Control Panel 02 1401 MCP main control cable 32 0716 25 9 pin male to 9 pin male 25 ft MCP RF control cable 9 pin female to RJ22 25 ft RE MCP flash cable 9 pin female to stereo plug 32 0807 5 9 ft Maintenance port assembly 2 1192 for MCP interface 2 MCP rear panel fuse 0 5 amp 16 0017 0500 NEUE TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Ap
27. N SATCONFIG A 11966 27500 34 0x0800 H H 3 SATCONFIG A 11823 27500 34 0x0800 V H 3 SATCONFIG A 00000 27500 34 0x0000 V L 3 SATCONFIG A 00000 27500 34 0x0000 H L 3 ZAP Based on the above information you would enter the following commands into the HyperTerminal window TracVision M5 M7 User s Guide Appendix C Programming User defined Satellites Example Circular Satellite The following is an example of programming the fictional YOURSAT 122 as the USER2 user defined satellite YOURSAT 122 at 122 W DVB decoder circular polarization Transponder Data Value Right Frequency 12 225 GHz Symbol rate 20000 FEC code 5 6 Network ID 4100 dec 0x1004 Left Frequency 12 456 GHz Symbol rate 20000 FEC code 5 6 Network ID 4100 dec 0x1004 Based on the above information you would enter the following commands into the HyperTerminal window HALT SATCONFIG USER2 122 W 3 C DEBUGON SATCONFIG B 99 12225 20000 56 0x1004 R U 3 SATCONFIG B 99 12456 20000 56 0x1004 L U 3 ZAP im A TracVision M5 M7 User s Guide Appendix D TracVision M5 Wiring Diagrams Appendix D TracVision M5 Wiring Diagrams This appendix provides receiver wiring diagrams for TracVision M5 configurations Wiring diagrams vary according to the number and type of receivers installed and the TracVision system configuration circular or linear For installation instructions refer t
28. NB points to the skew angle that you determined earlier If the skew angle is greater than 15 subtract 180 to get the equivalent negative skew angle and set the LNB to that angle instead IMPORTANT Be sure to keep the LNB fully inserted into the choke feed to ensure optimum performance Figure 3 23 TracVision M5 LNB Skew Angle Adjustment E CD D Las lt CD Lu 2 5 e 5 lt Choke Feed Positive Skews Negative Skews NN TracVision M5 M7 User s Guide Chapter 3 Settings 5b TracVision M7 Only Adjust the LNB clockwise or counter clockwise until the skew arrow on the LNB points to the skew angle that you determined earlier IMPORTANT Be sure to keep the LNB fully inserted into the choke feed to ensure optimum performance Figure 3 24 TracVision M7 LNB Skew Angle Adjustment ee i o rd e hm n e gt Choke Feed Negative I Positive Skews I Skews 0 Skew 6 Tighten the wing screws 7 Reinstall the radome ca TracVision M5 M7 User s Guide Chapter 3 Settings Adjusting Display Brightness The MCP display brightness can be adjusted to suit your preferences Use the flowchart in Figure 3 25 if you wish to adjust the display brightness or if you wish to restore the original brightness setting Figure 3 25 Setting Display Brightness XDefault Display Cienu
29. Q HDTV RF PORT TONE FUSE POWER IN CONTR DETECT ANTENNA UNIT 12 VDC NOTE Does not apply to DIRECTV HD receivers This configuration requires an active powered multiswitch such as Channel Master model 6314IFD You can purchase this multiswitch from KVH KVH P N 19 0123 Be sure to terminate all unused output connectors with 75 ohm DC blocks Channel Master model 7184 or equivalent TracVision M5 M7 User s Guide Appendix D TracVision M5 Wiring Diagrams TracVision M5 Wiring Diagram for One DIRECTV HD Receiver Circular Version Only Antenna gt TRAGVI SION Kl viHr Las e o Las es D Lus 2 e RF2 12 VDC HDTV Converter 02 1431 12 VDC Splitter Pour Primary HD Receiver 19 0366 ER ru ccc O GA g amen m T OOO 1 coo U V SATELLITE IN Dd This receiver controls satellite selection Secondary Non HD Receiver Optional o SATELLITE IN Ed mU TracVision M5 M7 User s Guide Appendix D TracVision M5 Wiring Diagrams TracVision M5 Wiring Diagram for Two or More DIRECTV HD Receivers Circular Version Only Antenna TRAGVISION KIMI Power 12 VDC 1 amp IT n y Switchplate RF Input o g E HDTV Converter 02 1 43 1 DIRECTV HDTV Converter
30. TRAGVISION VH INDUSTRIES TracVision M5 M7 Control Panel Configuration 22 qa gt TRAGVISION Bp TRACVIS N L KIVIH KIViHI KiviHI TracVision M5 M7 User s Guide TracVision M5 M7 User s Guide TracVision M5 M7 MultiSat Control Panel Configuration User s Guide This user s guide provides all of the basic information you need to operate set up and troubleshoot the TracVision M5 M7 satellite TV antenna system For detailed installation information please refer to the TracVision M5 M7 Installation Guide HE w TRAGVISIO eee TRACViSiOG K vIHI KIVIHI Please direct questions comments or suggestions to KVH Industries Inc KVH Europe A S 50 Enterprise Center Kokkedal Industripark 2B Middletown RI 02842 5279 USA 2980 Kokkedal Denmark Tel 1 401 847 3327 Tel 45 45 160 180 Fax 1 401 849 0045 Fax 45 45 160 181 E mail info kvh com E mail info kvh dk Internet www kvh com Internet www kvh com If you have any comments regarding this manual please e mail them to manuals kvh com Your input is greatly appreciated OMe KVH Part 54 0419 02 Rev A KVHI 3 ISO 2007 KVH Industries Inc All rights reserved NASDAQ s 9001 U S Patents Pending ecd a TracVision and KVH are registered trademarks of KVH Industries Inc The unique light colored dome with dark contrasting base is a registered trademark of KVH Industries Inc DVB Digital Video Broadcasting is a registere
31. ce and is compatible with DIRECTV HD equipment and service Satellite Library The TracVision M5 M7 includes a pre programmed satellite library of the most popular satellite services offering a wide variety of satellite services to choose from Using a PC you can also add up to two additional satellites of your choice to the satellite library TracVision M5 M7 User s Guide Chapter 1 Introduction Circular and Linear Versions Your TracVision system is configured for either circularly polarized satellite signals North America or linearly polarized satellite signals Europe or Latin America Figure 1 3 illustrates the difference between these two polarizations Figure 1 3 Polarizations of Satellite Signals Circular Linear Signals transmitted in two Signals transmitted in vertical corkscrew patterns one and horizontal waves offset running clockwise and one exactly 90 from each other running counter clockwise LNB Skew Angle Since linear satellite signals are oriented in a precise cross pattern the TracVision antenna s receiving element called an LNB low noise block must be oriented in the same way to optimize reception This orientation adjustment is referred to as the LNB s skew angle Figure 1 4 illustrates how skew determines the amount of signal the LNB collects The more signal the better the reception Figure 1 4 How Skew Works Bad Skew Good Skew Ideal Skew XO A Satelli
32. d Satellites 3 Type the following SATCONFIG command then press Enter SATCONFIG X A B C D Field Description X User defined satellite stored in antenna library User1 User defined Satellite 1 or User2 User defined Satellite 2 Longitude 0 180 E East or W West Decoding type 2 DSS 3 DVB IJ ajl w gt Polarization L linear C circular 4 Type DEBUGON then press Enter 5 Type the following SATCONFIG command then press Enter GSATCONFIG X E F G H I J K Field Description X User defined satellite stored in antenna library User1 User defined Satellite 1 or User2 User defined Satellite 2 Frequency MHz 00000 or 10700 12750 Symbol rate kilosymbols per second 10000 45000 FEC code 12 23 34 56 67 or 78 tT QQ a tnm Network ID hexadecimal Ox Polarization V vertical H horizontal R right L left LNB down conversion frequency U USA LO 11250 MHz L low LO 9750 MHz H high LO 10600 MHz G Latin America LO 10500 MHz S Sinosat LO 11300 MHz Decoding type 2 DSS 3 DVB 6a 6b TracVision M5 M7 User s Guide Appendix C Programming User defined Satellites Linear systems only Repeat Step 5 for each polarization band e Vertical High e Horizontal High e Vertical Low e Horizontal Low Circular systems only R
33. d trademark of the DVB Project DIRECTV is an official trademark of DIRECTV Inc DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services All other trademarks are the property of their respective owners TracVision M5 7 User s Guide Table of Contents Table of Contents Introduction Using this Manual gst cies atta a saa tere edens ann System OVEIVICW a AR Circular and Linear Versions eere Operation Receiving Satellite TV Signals sess Turning the System On Off eene Changing Channels and Switching Between Satellites Linear Version Only ees Changing Channels and Switching Between Satellites Circular Version Only eere DIRECTV HD Subscribers cccccccccseececesseeeeecesseeeeseeseeeeeeessneeeeeeees Product Care cuidanan anaa 80 2 20 2 2 202 2 0 00 T aU unt Settings Changing the Sleep Mode Setting Changing the Instant On Setting s Setting the MCP to Track Different Satellites Linear Version Only s Setting the MCP to Track Different Satellites Circular Version
34. e Figure 2 5 TriSat Groups TriSat Group Satellites Hotbird WB Europe WB EWB Astra 1 Astra 2S Hotbird Europe EUR Astra 1 Astra 2S Hotbird WB Scandinavia SCN Sirius Thor TracVision M5 M7 User s Guide Chapter 2 Operation Manual Trisat Mode When the TracVision M5 M7 system is set to Manual TriSat Mode a TriSat group is selected allowing you to switch between the satellites within the group with a single button press TIP TriSat groups and the satellites within each TriSat group are shown in r Figure 2 5 on page 16 D Figure 2 6 Switching Satellites Using Manual TriSat Mode D Tracking lt SAT A gt Selected D SAT B Menu SAT C gt Satellite 77 e QE 5 Select Select Satellite B Satellite C lt DualSat Mode Most TracVision M5 M7 system configurations allow automatic satellite switching in DualSat Mode When automatic switching is enabled satellite switching occurs automatically while the user changes channels using the receiver s remote control You can also use the MCP to manually switch between your selected pair of satellites with a single button press NOTE If you use the MCP to manually switch satellites automatic satellite switching is disabled until the system is turned off then turned back on For more information on turning the system on off see Turning the System On Off on page 14 Figure
35. e switchplate s Power switch to the on up position Figure 2 3 Switchplate Power Switch 4 Waitone minute for system startup Turning Off the System Follow the steps below to turn off your TracVision system 1 Setthe switchplate s Power switch to the off down position 2 Turn off your satellite TV receiver and TV TracVision M5 M7 User s Guide Chapter 2 Operation Changing Channels and Switching Between Satellites Linear Version Only Since some channels might be located on another satellite changing channels might require switching to another selected satellite During installation your TracVision M5 M7 system should have been set up to track the satellite s of your choice and the channel guides for your selected satellite service should have been downloaded Your TracVision system can track up to three satellites stored in memory as Satellite A Satellite B and Satellite C If your system is set up to track three satellites see Automatic TriSat Mode or Manual Trisat Mode on page 17 for more information If your system is set to track one or two satellites see DualSat Mode on page 17 E D Las I CD La e 5 IMPORTANT To ensure proper operation the receiver s must be set up for the same satellites and in the same order they are set up in the antenna Antenna Receiver DiSEqC Satellite Satellite Setting Sat A Alternative 1 or A
36. e the Earth s equator and beam TV signals down to certain regions of the planet not worldwide To receive TV signals from a satellite you must be located within that satellite s unique coverage area TIP For your convenience KVH provides links to several websites that offer satellite coverage information Simply visit our website at www kvh com footprint Figure 2 1 Location and Coverage Area of DIRECTV 101 Satellite Equator In addition since TV satellites are located above the equator the TracVision antenna must have a clear view of the sky to receive satellite TV signals Anything that stands between the antenna and the satellite can block the signal resulting in lost reception Common causes of blockage include boat masts trees buildings and bridges Heavy rain ice or snow might also temporarily interrupt satellite signals Figure 2 2 Example of Satellite Blockage Blocked A S X TracVision M5 M7 User s Guide Chapter 2 Operation Turning the System On Off Since power to the system is controlled by the switchplate you can turn the TracVision system on or off using the switchplate Turning On the System Follow the steps below to turn on your TracVision system 1 Make sure the antenna has a clear view of the sky 2 Turn on your satellite TV receiver and TV IMPORTANT Avoid turning the vessel or changing channels for one minute after turning on the system 3 Setth
37. ed satellite s For a complete listing of satellites in the library see Settings on page 23 Contents Connect a PC to the Main Flash Port 79 Programming Your User defined Satellites 81 TracVision M5 M7 User s Guide Appendix C Programming User defined Satellites Connect a PC to the Main Flash Port To program your user defined satellite s you first need to connect a PC with Windows HyperTerminal installed TIP If you are a KVH authorized technician you can use the KVH Flash Update Wizard instead of HyperTerminal Enter commands in the wizard s Antenna Comms window You do not need to flash the antenna to enter commands 1 Turn Off the TracVision system 2 Connect one end of the supplied flash adapter cable to the main flash port on the MCP Connect the other end of the data cable to the serial port on your PC Figure C 1 Main Flash Port on MCP Main Flash Port TIP If your computer does not have a DB9 serial COM port you can use the following USB to RS232 adapters IO Gear Part GUC232A visit www iogear com or Belkin Part F5U109 visit www belkin com LI TracVision M5 M7 User s Guide Appendix C Programming User defined Satellites 3 Open HyperTerminal and establish the following settings Bits per second 9600 Data bits 8 Parity None Stop Bits 1 Flow Control None Figure C 2 HyperTerminal Settings
38. epeat Step 5 for each polarization band e Right Left If your selected satellite does not have information for one or more of these transponder categories you can enter the following defaults instead Transponder Data Default Value Frequency 00000 Symbol rate 27500 FEC code Same value as other transponders with valid data Network ID 0x0000 Type ZAP then press Enter The antenna restarts Wait one minute for system startup Follow the steps in Setting the MCP to Track Different Satellites to select your new user defined satellite s for tracking Be sure use the following installation names for your user defined satellite s Satellite Installation Name User defined Satellite 1 USER1 User defined Satellite 2 USER2 LIE TracVision M5 M7 User s Guide Appendix C Programming User defined Satellites Example Linear Satellite The following is an example of programming the fictional YOURSAT 7 as the USER1 user defined satellite YOURSAT 7 at 7 W DVB decoder linear polarization Transponder Data Value Horizontal High Frequency 11 966 GHz Symbol rate 27500 FEC code 3 4 Network ID 2048 dec 0x0800 Vertical High Frequency 11 823 GHz Symbol rate 27500 FEC code 3 4 Network ID 2048 dec 0x0800 Vertical Low No data listed Horizontal Low No data listed HALT SATCONFIG USER1 7W 3 L DEBUGO
39. il Operations Mode is displayed Operations Mode Yes Next Return Get antenna Status Yes gt Next Return L Get system errors Yes CNext Return Select Next until Get serial number is displayed Get serial number CYes D Next Return Antenna serial HHHHHHHHH TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Other Advanced Settings Not all MCP menu options are used in this configuration The following menu options are not used Get System Errors Get Bit Error Rate Get Thres Sig level Get State Upgrade Software Em TracVision M5 M7 User s Guide Appendix B Position Grids Appendix B Position Grids This appendix contains European and North American position grids for determining your approximate latitude and longitude Contents European Position Grid 75 North American Position Grid 76 i European Position Grid TracVision M5 M7 User s Guide Appendix B Position Grids If you wish to determine your approximate latitude and longitude use the position grid and table in Figure B 1 Figure B 1 Approximate Latitude and Longitude Grid Latitude Longitude 1 67 N 7 W 2 67 N CE 3 67 N 22 E 4 65 N 45 E 5 63 N 7 W 6 63 N TE 7 63 N 22 E 8
40. imary receiver is the receiver connected to the antenna s RF1 connector TIP If you want to change which satellites the system tracks see Setting the MCP to Track Different Satellites Circular Version Only on page 37 TracVision M5 M7 User s Guide Chapter 2 Operation Automatic TriSat Mode In Automatic TriSat Mode see Figure 2 8 on page 19 the antenna automatically switches between a pair of DIRECTV satellites as the user changes channels on the receiver s remote control The user sets the MCP to automatically switch between either the DIRECTV 101 110 satellite pair or the DIRECTV 101 119 satellite pair NOTE Switching between the DIRECTV 119 and 110 satellites requires pressing the ADCU button see Figure 2 8 Figure 2 8 Switching Satellite Pairs Using Automatic TriSat Mode Selected Pair 101 110 Tracking 110 Selected Alternate Pair 119 Menu Satellite 101 119 o e Selected Pair 101 119 Tracking 119 Selected Alternate Pair 110 Menu Satellite 101 110 e e e Manual TriSat Mode In Manual TriSat Mode the user can switch between the DIRECTV 101 110 and 119 satellites with a single button press Figure 2 9 Switching Satellites Using Manual TriSat Mode Tracking 101 Selected 119 Menu 110 Satellite 9 e 9 Select Select 119 110 e La e o La lt D La 2 o A Chapter 2 Operation o e Ll z TracVision
41. l 6314IFD You can purchase this multiswitch from KVH KVH P N 19 0123 Be sure to terminate all unused output 96 connectors with 75 ohm DC blocks Channel Master model 7184 or equivalent TracVision M5 M7 User s Guide Appendix E TracVision M7 Wiring Diagrams TracVision M7 Wiring Diagram for Three or Four Receivers Linear Quad output Version Only Antenna E TRAGVISION ri A Switchplate KA EF Lum CD D Las o EN 3 r lt CD Lus d z 12 VDC Receiver 1 Primary e RF1 Receiver 2 gt s RF2 SATELLITE IN NOTE If you wish to connect more than four receivers you will need to install an active powered multiswitch such as Spaun model 5602NF You can purchase this multiswitch from KVH KVH P N 19 0413 Be sure to terminate all unused output connectors with 75 ohm DC blocks Channel Master model 7184 or equivalent 97 TracVision M5 M7 User s Guide Appendix E TracVision M7 Wiring Diagrams TracVision M7 Wiring Diagram for One DIRECTV HD Receiver Circular Version Only Antenna TRAGVISION ew o S RF2 Power 12 VDC o Switchplate HDTV Converter 02 1431 12 VDC Splitter fg Primary HD Receiver 19 0366 bb a 7 990 1e S608 El DO VIDEO SVIDEO WAY SATELLITE IN es z Thi
42. leshooting Matrix Lj 3 E S S 9 S S S ES ao amp S 4i D K Q amp S o 9 g u 5tl lolglol amp s eo S 8 S s8 85 2 s ut S S o s e l lt 8 a s S e es S S S S BG S S s 9 8 8 S S s 5 S S lt S S gm s 8 8 s l S S lsfalolofle s e l s S E S S o mof m 3 8 8 8 3 3 8 86 SYMPTOM S S E SE o Channel Not Available message on TV DON finns sons x san sas pr nee x Eee DT GNE a0 n Antenna not switching satellites correctly Program Guide does not load Only Preview channels 100 201 are viewable EN BIEN Intermittent picture for short intervals xL xix ix x Channels on 110 satellite not viewable others OK PT fT xf fx 0E Snowy television picture ANN Bom Antenna Not Responding message on control panel TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Causes and Remedies for Operational Issues This section addresses the most common operational issues that can affect the performance of the TracVision M5 MZ If your TracVision system requires service you can visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice Receiver Fault or Improper Receiver Configuration Receiver Fault Your satellite TV receiver might be set up incorrectly or defective First check the receiver s configuration to ensure it is set up for the desired program
43. ming In the case of a faulty receiver refer to your selected receiver s user manual for service and warranty information Improper Receiver Configuration DIRECTV HD Subscribers Only Before you can start enjoying high definition programming the DIRECTV HD receiver must be configured as an Oval 3 LNB dish type and must be activated for HD service see DIRECTV HD Subscribers on page 21 Refer to your selected receiver s user manual for more information Ensure that the receiver has completely downloaded the channel guide If the channel guide is not downloaded in its entirety the Channel Not Available message might appear Improper Receiver Configuration Linear Systems Only To ensure proper operation the receiver s must be set up for the same satellites and in the same order they are set up in the antenna Antenna Receiver DiSEqC Satellite Satellite Setting Sat A Alternative 1 or A DiSEqC 1 Sat B Alternative 2 or B DiSEqC 2 Sat C Alternative 3 or C DiSEqC 3 NEIN TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Antenna Powered Off The TracVision antenna must be turned on for the system to operate If the system is not functioning check the switchplate s power switch or the circuit breaker to ensure the antenna is turned on Antenna Tracking Wrong Satellite DIRECTV HD Subscribers Only If you select a channel on the receiver but the wrong progra
44. mming or no programming appears on the TV that channel might be carried on a different satellite See DIRECTV HD Subscribers on page 21 for more information Satellite Signal Blocked Since TV satellites are located above the equator the TracVision antenna must have a clear view of the sky to receive satellite TV signals Anything that stands between the antenna and the satellite can block the signal resulting in lost reception Common causes of blockage include boat masts trees buildings and bridges Heavy rain ice or snow might also temporarily interrupt satellite signals Figure 4 2 Example of Satellite Blockage li AN Blocked TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Satellite Coverage Issue Television satellites are located in fixed positions above the Earth s equator and beam TV signals down to certain regions of the planet not worldwide To receive TV signals from a satellite you must be located within that satellite s unique coverage area TIP For your convenience KVH provides links to several websites that offer satellite coverage information Simply visit our website at www kvh coml footprint Figure 4 3 Location and Coverage Area of DIRECTV 101 Satellite BUTS Cs Sere Equator MCP Set to Manual Mode DIRECTV HD Subscribers Only If your TracVision system does not automatically switch between satellites when you change channels on the receiver s re
45. mote control the MCP might be set to Manual Mode See Changing Channels and Switching Between Satellites Circular Version Only on page 18 for more information Loose RF Connectors KVH recommends periodically checking the antenna unit s cable connections A loose RF connector can reduce signal quality or prevent automatic satellite switching using the receiver s remote control Refer to the TracVision M5 M7 Installation Guide for complete system wiring information or visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice mee TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Improper Wiring If the system has been improperly wired the antenna will not operate correctly Refer to the TracVision M5 M7 Installation Guide for complete system wiring information or visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice Cable Unwrap If your vessel makes several consecutive circles in the same direction the antenna will rotate 720 before reaching the end of its internal cable If this occurs the system will automatically unwrap the cable by quickly rotating the antenna dish in the opposite direction During this time your TV picture will freeze momentarily TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Technical Support
46. n also try resetting the satellite TV receiver Turn off and unplug the receiver wait one minute then plug it back in and turn it back on Can the antenna see the satellite The antenna requires an unobstructed view of the sky to receive satellite TV signals Common causes of blockage include trees buildings bridges and mountains Is there excessive dirt or moisture on the antenna dome Dirt buildup or moisture on the dome can reduce satellite reception Clean the exterior of the dome periodically Is it raining heavily Heavy rain or snow can weaken satellite TV signals Reception should improve once the inclement weather subsides Is everything turned on and connected properly Make sure your TV and receiver are both turned on and set up for the satellite input Finally check any connecting cables to ensure none have come loose Is the antenna s LNB set to the correct skew angle Linear Systems Only To optimize reception the antenna s LNB needs to be set to the correct skew angle for the satellite s you want to track See Adjusting the Skew Angle on page 45 for details zi m TracVision M5 M7 User s Guide Chapter 4 Troubleshooting T Troubleshooting Matrix The troubleshooting matrix identifies potential operational symptoms and their causes and remedies Causes and Remedies for Operational Issues on page 55 contains detailed information on the causes and remedies listed below Figure 4 1 Troub
47. o Updating frequency Please wait Restart antenna CYes gt No i E Je TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Configuring Satellite Settings Use the flowchart in Figure A 3 to configure one of the satellites selected for tracking TIP Linear satellites use the following polarization band combinations vertical high vertical low horizontal high and horizontal low Circular satellites use the following polarization band combinations right and left TIP You can find satellite information on the web at www lyngsat com or www satcodx com neither website is affiliated with KVH Figure A 3 Configuring Satellite Settings lt Default Display gt Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return O Get Antenna Status ext Return Control Antenna Yes gt Next Return Ooo Man Control Antenna CNext Return Select Next until Configure Satellite is displayed Configure Satellite Yes Next Return Configure Satellite Configure lt Sat Name gt Yes Next Return Select as required then select Enter valid polarizations are LHC RHC HH HL VH VL Polarization Configure frequency CYes Next Cancel Select as required then select Enter valid range is 00000 10700 12750 MHz Set freq MHZ C
48. o the 7racVision M5 M7 Installation Guide Contents TracVision M5 Wiring Diagram for One or Two hn cm 89 TracVision M5 Wiring Diagram for Three or Four Receivers Circular Version Only 90 TracVision M5 Wiring Diagram for One DIRECTV HD Receiver Circular Version Only 91 TracVision M5 Wiring Diagram for Two or More DIRECTV HD Receivers Circular Version Only 92 TracVision M5 M7 User s Guide Appendix D TracVision M5 Wiring Diagrams TracVision M5 Wiring Diagram for One or Two Receivers Antenna e TRACVISION tu 12 VDC Switchplate A m HDTV CONTROL ANTENNA UNIT RF PORT DETECT 12 VDC Primary Receiver aa 9 9 vm RF1 lA a Q99 o V sATELLITE IN kr This receiver controls satellite selection Secondary Receiver Optional Se 5 2 SC ES vm RF2 ZA o 999 9 CJ ig SATELLITE IN u NOTE Does not apply to DIRECTV HD receivers zi E o g E TracVision M5 M7 User s Guide Appendix D TracVision M5 Wiring Diagrams TracVision M5 Wiring Diagram for Three or Four Receivers Circular Version Only Antenna TRAGVISION Power RF2 Data RF1 12 VDC RHCP LHCP Switchplate 13V 18V ou T Oo Multiswitch O 12 VDC MCP o Gabo o qm o l l l Eius 9
49. omplete product installation instructions Product Registration Form Details on registering the product Warranty Statement Warranty terms and conditions Contents List List of every part supplied in the kit im TracVision M5 M7 User s Guide Chapter 1 Introduction System Overview Your TracVision system is a state of the art actively stabilized antenna system that delivers live satellite TV to your vessel s audio video entertainment system A basic system is illustrated below TracVision M5 receiver wiring diagrams are provided in Appendix D on page 87 TracVision M7 receiver wiring diagrams are provided in Appendix E on page 93 Figure 1 2 TracVision System Diagram Basic Installation TracVision Antenna a TRAGVISION KMH Vessel Power 11 16 VDC Switchplate Satellite Receiver s TV s Purchased Separately Vessel Power 11 16 VDC System Components TRAGVISION gene vi TracVision M5 M7 User s Guide Chapter 1 Introduction Antenna Unit The antenna unit houses the antenna positioning mechanism LNB low noise block and control elements within a radome Weathertight connectors join the power signal and control cabling from the belowdecks units Switchplate The switchplate controls power to the antenna and MCP MultiSat Control Panel via the On Off switch MCP MultiSat Control Panel The MCP is the s
50. on For your convenience KVH provides links to several websites that offer satellite coverage information Simply visit our website at www kvh coml footprint Step 1 Select a Tracking Mode Automatic Manual TriSat Mode If you wish to track three satellites the MCP must be set to a TriSat Mode When a TriSat Mode is selected you can switch between any three satellites within the selected TriSat group Figure 2 5 on page 16 lists the TriSat groups and satellites within each group DualSat Mode Most TracVision M5 M7 system configurations allow automatic satellite switching in DualSat Mode When automatic switching is enabled satellite switching occurs automatically while the user changes channels using the receiver s remote control You can also use the MCP to manually switch between your selected pair of satellites with a single button press In DualSat Mode you can set up the system to track any two satellites from the linear satellite library see Figure 3 3 on page 28 TracVision M5 M7 User s Guide Chapter 3 Settings Figure 3 3 Linear Satellite Library Satellite Installation Name Location 26 0 E ARABSAT 19 2 E ASTRA1 28 2 E ASTRA2N 28 2 E ASTRA2S 70 B EUTEL W3A 30 0 W HISPASAT 19 0 E HOTBIRD ee i o rd e hm cS eo gt 13 0 E HOTBIRDWB 7 0 W NILESAT 160 0 E OPTUSB1 156 0 E OPTUSC1 58 0 W
51. pendix A Advanced Settings and Functions This appendix contains information on advanced settings and functions This information should only be utilized by KVH authorized technicians Contents Manually Controlling the Antenna 65 Updating Satellite Frequency Data 66 Configuring Satellite Settings 68 Displaying the Software Version Information 69 Displaying the Antenna Serial Number 70 Other Advanced Settings 71 TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Manually Controlling the Antenna Use the flowchart in Figure A 1 if you wish to control the antenna manually NOTE If you are performing this procedure as part of the satellite frequency scan update procedure be sure to select NO at the Make Antenna Track Screen TIP Once you have finished positioning the antenna the system will revert to automatic control Figure A 1 Manually Controlling the Antenna Default Display Cienu Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Get Antenna Status Yes next Return Control Antenna Yes gt Next Return _ Man Control Antenna Yes Next Return Select or as required then select
52. r of DIRECTV satellites as the user changes channels on the receiver s remote control The user sets the MCP to automatically switch between either the DIRECTV 101 110 satellite pair or the DIRECTV 101 119 satellite pair Manual TriSat Mode If you set the system to Manual TriSat Mode the DIRECTV 101 110 and 119 satellites will be installed When set to Manual TriSat Mode the user can switch between the DIRECTV 101 110 and 119 satellites with a single button press o e Ll z DualSat Mode Most TracVision M5 M7 system configurations allow automatic satellite switching in DualSat Mode When automatic switching is enabled satellite switching occurs automatically while the user changes channels using the receiver s remote control You can also use the MCP to manually switch between your selected pair of satellites with a single button press In DualSat Mode you can set up the system to track any two satellites from the circular satellite library see Figure 3 14 on page 39 TracVision M5 M7 User s Guide Chapter 3 Settings Figure 3 14 Circular Satellite Library lli Satellite Service aaie un Installation Name Location ASIASAT 4 122 2 E ASIASAT 72 0 W DSS 72 101 00W DSS 101 DIRECTV 110 00 W DSS 110 119 0 W DSS 119 DIRECTV Latin os op GALAXY3CN America 61 5 W ECHO_61 Las e E o Las lt D
53. s receiver controls 7 satellite selection Secondary Non HD Receiver Optional G A 9 9 ee E i ibd WAY SATELLITE IN CEU TracVision M5 M7 User s Guide Appendix E TracVision M7 Wiring Diagrams TracVision M7 Wiring Diagram for Two or More DIRECTV HD Receivers Circular Version Only Antenna TRACVISION aur RF1 Power RF2 Data 412 VDC Switchplate Horv Dj o Oe Converter DIRECTV HDTV C 02 1431 onverter RF Qut MCP D RHCP LHCP 13V 18V s O T E on aau mes one in F O Multiswitch O 12 VDC 12 VDC Additional HD or cT 9vrT Splitter Standard Receivers Dep HD Receiver 1 Primary INPUT Li SATELLITE IN This receiver controls SN satellite selection HD Receiver 2 090 o 0 e T voco S VIDEO PHONE JACK WAY SATELLITE IN s di NOTE Does not apply to DIRECTV HD receivers This configuration requires an active powered multiswitch such as Channel Master model 63141FD You can purchase this multiswitch from KVH KVH P N 19 0123 Be sure to terminate all unused output TriSat Mode is unavailable with this configuration zi Las e o Las es D Lus 2 e connectors with 75 ohm DC blocks Channel Master model 7184 or equivalent Automatic K VIH KVH Industries Inc KVH Europe A S
54. satellites in DualSat Mode TIP A complete list of satellites in the linear satellite library is provided in Figure 3 3 on page 28 Figure 3 6 Setting DualSat Mode Default Display Installing Sats Menu Please Wait Install Satellite Ba A gt jm XSAT B installed Yes Next Return Restarting antenna TriSat Mode Yes C No D Return D Q Las lt i1 Lu D gt lt Select Next as required to display your choice for Satellite A then select Yes Install A lt SAT N ame gt Yes gt CNext Cancel Select Next as required to display your choice for Satellite B or choose None to track just one satellite then select Yes Install B SAT Nam e gt Yes gt CNext Cancel NUN TracVision M5 M7 User s Guide Chapter 3 Settings Step 4 Determine the Skew Angle DualSat Mode Only Use the flowchart in Figure 3 7 to determine the skew angle for the selected satellite TIP Sky Mexico subscribers can also refer to Figure 1 5 on page 10 for approximate skew setting for the PAS 9 satellite Figure 3 7 Determining the Skew Angle Default Display Cienu Select Next until Operations Mode is displayed Operations Mode Yes Next Return ee i o rd e hm n e mul Get antenna Status Yes Next Return Get system errors Yes Next gt Return Select Next until Get skew angle is displayed
55. system is turned off and then the vessel moves after last acquiring the satellite via Instant On the antenna will undergo its standard initialization process once it is turned back on This results in a brief delay TIP The default Instant On setting is off Use the flowchart in Figure 3 2 if you wish to enable Instant On or if you wish to restore the original setting Figure 3 2 Instant On Instant Off Default Display Cienu Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Get Antenna Status Yes ext Return Control Antenna Yes Next Return Oo Select Next until Set instant on off is displayed Set instant on off Yes gt Next Return instant mode Off pon EnteD Core Select On or Off as required then select Enter TracVision M5 M7 User s Guide Chapter 3 Settings Setting the MCP to Track Different Satellites Linear Version Only If you wish to change which satellites your TracVision M5 M7 system tracks you must perform the following 1 Selecta tracking mode 2 Update latitude and longitude data 3a Set up Automatic Manual TriSat Mode 3b Set up DualSat Mode 4 Determine the skew angle DualSat Mode Only 5 Adjust the skew angle D Q Las lt i1 Lus B gt lt TIP Be sure to only install satellites that your TracVision M5 M7 can track in your geographic locati
56. te Signal LNB Signal Collector TracVision M5 M7 User s Guide Chapter 1 Introduction The correct skew setting varies depending on your geographic location since the orientation of your antenna to the satellite changes as you move For example as shown in Figure 1 5 if your antenna is tracking the PAS 9 satellite for Sky Mexico programming the ideal skew setting ranges from 30 to 70 depending upon your location within the satellite s coverage area Figure 1 5 Approximate Skew Settings for the PAS 9 Satellite 450 45 4 40 435 30 ee EON For complete details about adjusting the LNB s skew angle see Adjusting the Skew Angle on page 45 2 Operation TracVision M5 M7 User s Guide Chapter 2 Operation This chapter explains everything you need to know to operate the TracVision system Contents Receiving Satellite TV Signals Turning the System On Off Changing Channels and Switching Between Satellites Linear Version Only Changing Channels and Switching Between Satellites Circular Version Only DIRECTV HD Subscribers Product Gare oc ee eee NAN eles TracVision M5 M7 User s Guide Chapter 2 Operation Receiving Satellite TV Signals Television satellites are located in fixed positions abov
57. ter provides a basic overview of this manual and your TracVision system Contents Using this Manual eene 3 System Overview eese 6 Circular and Linear Versions eer 9 im TracVision M5 M7 User s Guide Chapter 1 Introduction Using this Manual This manual provides complete operation setup and troubleshooting information for your TracVision system as well as wiring diagrams for various TracVision M5 M7 configurations Who Should Use This Manual The user should refer to the Operation chapter to learn how to operate the system The user installer or servicing technician should refer to the Settings chapter for information on configuring the system and the Wiring Diagram appendices for information on connecting additional receivers The installer or servicing technician should refer to the Advanced Settings and Functions appendix for information on advanced setting and operational procedures The user and or servicing technician should refer to the Troubleshooting chapter to help identify the cause of a system problem Notifications Used in this Manual This manual uses the following notifications to call attention to important information A CAUTION This is a danger warning or caution notice Be sure to read these carefully to avoid injury IMPORTANT This is an important notice
58. there are generally four ways to tell if the channel that you selected is carried on another satellite The wrong programming appears on the TV e Channel Not Available appears on the TV e Buy Now appears on the TV Las e E o Las lt Lu o e Program Not Available in this Area appears on the TV If one of these situations occurs simply switch to another satellite TIP For your convenience KVH provides a list of HDTV channels and the DIRECTV satellites that carry them at www kvh com HDlineup KVH also provides a free notification service If you sign up for this service KVH will e mail you whenever the HDTV lineup changes TIP For more information on switching satellites see Changing Channels and Switching Between Satellites Circular Version Only on page 18 DIRECTV HD Activation and Availability Your DIRECTV HD receiver must be configured as an Oval 3 LNB dish type and be activated for HD service Refer to your selected receiver s user manual for configuration instructions If you are unable to receive high definition channels on your HD receiver your receiver might not be configured correctly or activated for HDTV service KVH can help you activate your DIRECTV HD service Call KVH s Activation Department at 1 888 584 4163 Monday Friday 8 30 am 5 00 pm ET TIP High definition channels are not included with the basic DIRECTV package you need to req
59. to locate the selected satellite you can manually point the antenna Refer to Manually Controlling the Antenna on page 65 for details 3 Using the receiver select the desired polarization and band you wish to update Refer to your selected receiver s user manual for details TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions 4 Usethe flowchart in Figure A 2 to scan the frequency data of the selected satellite TIP If you know the satellite configuration data you can configure the satellite without scanning frequency data see Configuring Satellite Settings on page 68 TIP Scanning satellite frequencies might take up to 10 minutes Figure A 2 Scanning Frequency Data Default Display Cienu Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Get Antenna Status Yes CNext gt Return Control Antenna Yes Next Return Man Control Antenna Yes Next Return Select Next until Sat Frequency Scan is displayed Sat frequency Scan Yes gt Next Return Select as required then select Enter valid range is 01000 39999 kilosymbols per second Symbol Rate XXXXX C 5 nteD C D Select as required then select Enter valid codes are 1 2 2 3 3 4 5 6 6 7 and 7 8 Set FEC Code X X Ente C Scan frequencies Please wait Update frequency N
60. uest that these special channels be added to your programming package Premium HD channels such as HBO HD must be ordered separately A TracVision M5 M7 User s Guide Chapter 2 Operation Product Care Please consider the following antenna care guidelines for maintaining peak performance e Periodically wash the exterior of the antenna dome with fresh water and mild detergent Avoid harsh cleansers and volatile solvents such as acetone and do not spray the dome directly with high pressure water If you wish to paint the dome use only non metallic automotive paint without a primer coat Any paint that contains metal will block satellite signals and impair reception 3 settings This chapter explains system settings and how to modify them using the MCP Contents Changing the Sleep Mode Setting 25 Changing the Instant On Setting 26 Setting the MCP to Track Different Satellites Linear Version Only enses 27 Setting the MCP to Track Different Satellites Circular Version Only esses 37 Changing TriSat Modes Circular Version Only 43 Updating Latitude and Longitude Data 44 Adjusting the Skew Angle 45 Adjusting Display Brightness 49
61. ystem s user interface providing access to the system and its functions through an LCD and three buttons The MCP serves as the vessel s junction box allowing the system to use vessel power and supply and receive data to from the TracVision M5 M7 The MCP also allows tracking of up to three satellites and is compatible with DIRECTV HD equipment and service i TracVision M5 M7 User s Guide Chapter 1 Introduction System Features Your TracVision M5 M7 system uses integrated DVB technology to quickly acquire and track the correct satellite switch between satellites and send TV signals to the receiver In motion Tracking The TracVision M5 M7 system uses a state of the art actively stabilized antenna system Once the satellite is acquired the system s internal gyros continuously measure the heading pitch and roll of your vessel and send commands to the antenna motors keeping the antenna pointed at the satellite at all times even while you re on the move TriSat Capability Your TracVision M5 M7 is capable of tracking three selected satellites as long as the antenna is located within the selected satellites coverage area During installation your TracVision system should have been set up to track your desired satellites allowing you to switch between your selected satellites quickly and easily DIRECTV HD High Definition Capability Circular Version Only The TracVision M5 M7 s MCP enables DIRECTV HD servi
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