Wisdom User Manual - Beacon Fire & Security
Contents
1. Delete numbers from the cursor position x 0 Dez X To delete a number place the cursor in the first position and press k 0 When done with your complete entry press to store it Up to 32 digits can be included in the phone number 42 WisDom User Manual Scheduling Weekly Programs Scheduling weekly programs enables you to automate some system operations This is performed by defining up to two time intervals per day during which the system automatically performs one of the following functions Automatic Setting Unsetting below Automatic PO Activation page 44 Limitation of User Unsetting page 45 You can define up to 16 scheduling programs Use the table in Appendix D Scheduling to define your data Automatic Setting Unsetting A setting program automatically sets and unsets the system during your required time intervals When defining the automatic setting unsetting program you need to define the following parameters Partition Setting Mode Full Part Night Time and Label During the automatic activation announcement messages will be heard in the premises For example when the automatic countdown starts the first message will be System in automatic setting process Please exit now To define an automatic set unset program 1 From the User Functions menu select 6 Clocks 2 Enter your user code followed by Cae 3 Select 5 for scheduler 4 Select the program index number2. User Codes cessere eene nnn 38 Deleting Heer CodeS eessen 39 CHAPTER 6 MAIN USER SETTINGS 40 Defining System Time and Date eese 40 Defining Follow Me Numbers 11eeeeeeeeeeee nnne 41 Scheduling Weekly Programs ecce eeeeee enne nnn 43 4 WisDom User Manual Automatic Settngalllnsettng cece ecceeee se eeeeeeaneeeees 43 Defining a PO Activation Program aaeaaasesnnnssnineesrrnresrrrresrrnees 44 Defining a User Unsetting Limitation Program 45 Enabling and Disabling Local Announcement Messages 45 Premises Operation of the Family Message Center 47 Programming Functions Keys eeeeeeeeeneeee nnne nnns 47 CHAPTER 7 COMPLETE MENU OF USER FUNCTIONS 50 APPENDIX A SYSTEM FAULTS 57 APPENDIX B SYSTEM SOUNDS 59 APPENDIX C TERMS AND DEFINITIONS 60 APPENDIX D SCHEDULING TABLE 62 WisDom User Manual 5 Summary of User Commands Full Set Part Setting Partition 1 2 3 Full Setting Partition 1 2 3 Part Setting System Unset Partition 1 2 3 Unset Duress U
3. WisDom system the User Index number is from 00 to 32 The User Index number 00 belongs to the Grand Master user code 6 Enter the new code and press Cae 7 If successful a single confirmation beep is sounded and a message is displayed If not three quick error beeps are sounded 8 Repeat the above steps for additional codes until complete 9 When all codes are entered press CHES quickly to reset and exit the User Functions menu Deleting User Codes At times it may be desirable to completely delete a user code Note that it is impossible to delete the Master Code although it can be changed The system must be unset in order to delete user codes To delete a user code 1 Follow steps 1 5 in the previous procedure 2 When requested to enter new code press Co followed by 3 If successful a single confirmation beep is sounded and a message is displayed If not three quick error beeps are sounded 4 Repeatthe above steps for additional codes until complete 5 When all required codes are deleted press S S quickly to reset and exit the User Functions menu WisDom User Manual 39 Chapter 6 Main User Settings The WisDom comes with a variety of selectable user functions that become available when you enter the User Functions mode The following chapter lists the main functions NOTE D Although these functions are in the user functions menu you can ask your T engineer to perform the programming o
4. a note of every key you press while doing so These keys will be entered in the form of characters in step 5 of the procedure for programming the Function key Up to 3 Function key programs are available For example to set partitions 1 and 2 in a 3 partitioned system with code 1234 you would press the following keys in step 5 E SD cope 4 7 C275 eon 8 This example requires the following sequence of characters 1 1234 a 2 1234 a NOTE XS 1 Only the Grand Master can program a Function Key 2 Function keys cannot be programmed to perform unsetting commands WisDom User Manual 47 To program a Function key 1 From the User Functions menu select 8 Function Key 2 Enter the Grand Master code followed by Cae 3 The Choose Key menu lists the 3 Function keys Select the Function key that you want to program 4 Press 1 for 2 seconds Or the Function key you selected in the previous step 5 Use the numerical keys or the key to enter a series of characters representing your required keys as described on page 49 Each character you enter is displayed in the second line of the LCD 6 macro a After entering the series of characters ensure that the cursor is placed in the field after the last character in the series otherwise the last character you defined and everything after it will be erased and the Function key will not perform the required function Press 1 for 2 seconds again or th
5. outside the premises open an Entry door The WisDom beeps indicating that the Entry Delay time period has begun The following message will be heard System is unsetting Please enter your code Before the Entry Delay time period expires enter your user code and press WisDom User Manual Partition Unsetting Partition unsetting enables you to unset individual partitions within a set system gt To unset partitions 1 Select the required partition by pressing followed by the partition number 1 2 3 2 Enter your user code and press to confirm A confirmation message will be heard Partition x is unset 3 Repeat the above steps to unset other partitions Example To unset partition 3 with code 1234 press 3 1 2 3 4 Lien NN If the Set LED is flashing after unsetting check the display for activated alarmed zones before proceeding Duress Unsetting If you are ever coerced into unsetting your system you can comply with the intruder s wishes while sending a silent duress alarm to the Alarm Receiving Center To do so you must use a special duress code which when used will unset the system in the regular manner while simultaneously transmitting the duress alarm To use a duress code add 1 to the last digit of your user code as shown in the table below User Code Duress Code 1 2 3 4 1 2 3 5 5 6 7 8 5 6 7 9 6 7 8 9 6 7 8 0 AN IMPORTANT Under no circumstances must the duress code be used hap
6. see Note 2 Slowly buzzer beeps until the Entry Delay time period expires see Note 2 1 siren chirp System is set 2 siren chirps System is unset Key fob or wireless keypad 4 siren chirps System unset after an alarm Key fob or wireless keypad A one second buzzer tone if completed correctly Three rapid error buzzer beeps if incorrect See note 2 A 2 seconds buzzer beep See note 2 Based on decisions made at the time your alarm system was installed this sound may be enabled or disabled 2 Keypad beeps may be disabled at the user s discretion See Buzzer Control on page 5 3 Any intrusion zone if selected for the chime feature will when violated during the unset period cause the Wisdom to annunciate the event The chime may be disabled at the user s discretion WisDom User Manual 59 Appendix C Terms and Definitions There are a few terms with which you should become familiar Knowing them will help you to better understand and use your system Alarm Receiving Center ARC Your system is set up to report alarms to a Central Station which is a facility that continually monitors the activities of many security systems usually via the telephone network and dispatches the proper authorities Authority Level Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions whi
7. Areas 3 User Codes 32 Programmable Outputs 4 Total Key fobs Wireless Keypads Follow Me Numbers Scheduling Weekly Programs 16 Speaker LCD Display notvisbie EE EE Voice Keys rece 22222222222 ie Control Keys Record Play ees r rrr prp pp pp rr rn rrr rrr wee r rr PPPPPPP LTE PPP A Serenata 4 E M A A uo m m ov i ESESEES PPPPPPPP allegue a a i 2272777 not visible Numeric Function Keys Operation Keys 10 WisDom User Manual WisDom Architecture Your WisDom controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide perimeter and interior intruder protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects fault it will notify you with beeps and indicator lights on the panel itself The following diagram shows the components that make up the system P m 1 F oe A Lm y A Universal Shack Wireless inre ah Wireless PIR PET Smoke Glassbreak E sas Detectors A SD WatchOUT Detectors Detectors Detectors contacts Flood Dios E Wireless Extemal 3 KR Internal Sounders u AGM Advanced am PLZ GSM GPRS KK EXC F s dE H ES 87 p iE AC E i Ke m c x Keyfobs ae Transmitters ee E d I Additional Wireless Keypads Program X 10 Interface Central Remote Follow me Transfer Module
8. EE 16 Message H CR EE 16 Keys allieilenriame 16 N merical Ci EE 16 COMTO Cu IQ 17 Emergency d T UU UT 18 dea Cc Cc 18 Quick Key Operation oot EE eee boe telae deeg 19 LOD Status DISPIAY t 19 LOD Blank SNS UE VE 20 WisDom User Manual 3 CHAPTER 3 LOCAL SETTING AND UNSETTING OF THE SYSTEM E 21 Le E 21 Full S d re BEE 22 Part SENNO Rem 23 P rtition Setting EE 24 M 26 Unsetting the System 0 00 00 ccccccceceeeeeeesaeeeeeesaeeeeeeeaneeeens 26 Partition Unsetting ssssssssssssmHM 27 Duress Unsetting 0 0 cc ccccceccceceeeeeeseeeeeneseeeseeeeesneeeesaeeeeeneees 27 Unsetting After an Alam cece cee cecccceesaeeeeeeseeeeeeesaeeeenes 28 Resetting after an Alarm 29 CHAPTER 4 REMOTE PHONE SYSTEM OPERATION 30 Remotely Accessing the System cccccssssecessssseeeeesseeseeseeeseeeseeesonens 30 Operations Men iosesusosipecdesvEoxue prusuud e icdus nsus euasa eege 32 Two Way Communication ccc ceccccc ee eeceeee aa eeeeesaaeeeneanees 33 Family Message Center cc ccccccccccceseeeeceesaeeeeeesaeeeeeeaaeeeeens 35 Receiving Calls from the System ccccsssseeessssseeseeesseeseeeseeeseeeeeeesenees 36 Receiving an Event Call ccc ccc cececeesaeeeeeesaeeeeenaaeeeenes 96 Acknowledge Menu 37 CHAPTER 5 USER CODES eese 38 Setting Changing
9. Override feature In some telephone systems you may need to wait at least 10 seconds before calling the system again If an answering machine is not in use at the premises Wait until the system picks up After the system picks up a short tone is heard SN NOTE When the system picks up all phones on the same line may be effectively disconnected and may not be functional at this time 30 WisDom User Manual 3 Enter your 2 digit remote access code within 10 seconds If you wait longer than 10 seconds the system automatically switches to MODEM mode The sound of the connected modem is heard and the call must be made again as described in step 1 4 Once you have entered the remote access code the following message is announced Please enter your user code followed by 5 Enter the user code you usually enter in the WisDom followed by Da NOTE H an invalid user code is entered the Wrong Code message will be heard If a valid user code is not entered within 10 seconds the system hangs up and the call must be made again as described in step 1 If 3 invalid user codes are entered within 10 minutes the system hangs up and is then locked for 15 minutes During this time any calls initiated to the system are not answered However it is still possible to receive event calls from the system 6 After your code is accepted a system status message is announced followed by the Operations menu You can now perfor
10. Program Name No Program Type Type Parameter Definitions setting Mode Set Unset part 9 ition O 0 O OFull Part Set Set 1st PO No 3rd PO No Programmable 2nd PO No 4th PO No Output NOTE In the PO weekly program you can define a L separate time during vacation User Unset Limitation LJ NOTE You can choose any user in the Geen e EE E RS La 1 HH MM HH MM EE D S mew Till men mem mam mum 62 WisDom User Manual Notes WisDom User Manual 63 Contacting RISCO Group RISCO Group is committed to customer service and product support You can contact us through our website www riscogroup com or as follows United Kingdom Tel 44 0 161 655 5500 E mail support uk riscogroup com Italy Tel 39 02 66590054 E mail support it riscogroup com Spain Tel 34 91 490 2133 E mail support es riscogroup com France Tel 33 164 73 28 50 E mail support fr riscogroup com Belgium Benelux Tel 32 2522 7622 E mail support be riscogroup com USA Tel 1 631 719 4400 E mail support usa riscogroup com Brazil Tel 55 11 3661 8767 E mail support br riscogroup com China Shanghai Tel 86 21 52 39 0066 E mail support cn riscogroup com China Shenzhen Tel 86 755 82789285 E mail support cn riscogroup com Poland Tel 48 22 500 28 40 E mail support pl riscogroup com Israel Tel 972 3 963 7777 E mail support riscogrou
11. Send message Remote communication is verified by sending a Test Event message to a selected follow me number In order to achieve this assign a phone number to the relevant FM number 2 Local play Playing a local message Enabling and Disabling local announcement messages For more information refer to page 53 8 Function Keys Macro Keys 1 2 3 Key A B C Records a series of commands and assigns them to a function key For detailed information refer to page 55 WisDom User Manual 55 Quick Function Description Key 9 Engineer Programming 1 Full Accesses the full menu of programming options 2 Partial Accesses a limited menu of programming options NOTE Refer to the WisDom Installation and Programming Manual for more information about the Engineer Programming functions 56 WisDom User Manual Appendix A System Faults The following table lists some of the possible fault conditions their descriptions and recommended responses To check for faults in the system press an opening message System Fault followed by a list of current fault messages will be heard If the list of faults is empty the message No System Fault is heard Fault Auxiliary Failure Bell Loop Fault ARC Report Fail Clock Not Set False Code Fault Description LCD Display MAIN FAULTS The panel s Fault Auxiliary power Aux fault used to supply electric current to designated devices e g motion detectors ha
12. The LCD status display will vary depending on the number of partitions in your system If your system is defined with only one partition the LCD displays the partition name time and date If your system has 2 or 3 partitions the LCD displays the system name date time and the status of each partition A status letter represents the partition s status as follows S Partition is FULL set N Partition Not Ready P Partition is PARTIAL set R Partition Ready a Partition in Alarm WisDom User Manual 19 20 LCD Blank Display If defined by your engineer two minutes after the last keypad operation the keypad will be disabled and the following display will appear on the LCD To release the keypad and return to normal operation mode press CODE gt Tee amp During Blank Display mode the Ready LED indicates a fault in the system Full Set Part Set Unset in Blank Display Mode To perform setting or unsetting while the system is in Blank Display mode S Deus X For detailed instructions regarding setting or unsetting your system refer to Chapter 3 1 Release the keypad by pressing CODE 2 Within 2 minutes time press for Full setting for Partial setting for unsetting WisDom User Manual Chapter 3 Local Setting and Unsetting of the System Setting Setting your system causes the intrusion detectors to trigger an alarm when violated The setting operation will be followed by a local message ann
13. The keys on the WisDom can be used for a variety of functions Each key is explained below Numerical Keys Numerical keys are used to input the numeric codes that may be required for setting unsetting or used to activate special functions 16 WisDom User Manual Control Keys The functions of the control keys vary according to the mode being used The following table lists the functions of the keys in Normal Operation mode and when using the User Functions menu Key Normal Operation Activates the User Functions mode Activates the Full mode setting and quick setting System or partition mode setting and quick part night setting Unsets the system after the user code is entered Activates functions when used with the numerical keys Refer to table on page 6 for the options activated by this key BOM CO Ni Activates the Part Night User Functions Exits from the current menu and or returns to Normal Operation mode Changes data Changes data Terminates commands and confirms data to be stored Scrolls up a list or moves the cursor to the left Scrolls down a list or moves the cursor to the right WisDom User Manual 17 Emergency Keys The WisDom has three dedicated sets of emergency keys Each set of keys must be pressed simultaneously for at least 2 seconds in order to be activated The following table describes the Emergency keys and their optional corresponding messages The system
14. WisDom Wireless Security System User Manual CAS VC eee Pe ee ee ot all PrFrPrr rrr rrr er Pe PP pe PPP rere ee Lei KR EUCE Eed RP PrP Pee PPC PPP eee ee ESRRBEENERNET T rrr rrrPFFFFFFFFFFFEP gagaa an E RE EERES 777 deban mmmmmm T2211 Kell E EE E E ee Pee eee PE we Se See eee wee ee pp pb gp pp pes e pg eg e pmpammmmmm Gm mmmwmummmmimm Put ae i ge de mw gg gege gees ee e mm ll Pre moa m owe e eege e mmmmwmmm mp me pe e e mom og e ge pp e me See pg mm 1 ane ee se Se m mmmmmma Srererrresees ees Seeeer ee ee SPP Se ee eee Set Ready Deng Fou RISC Creating Security Solutions 7 CC riscogroup com Important Notice This manual is delivered subject to the following conditions and restrictions This manual contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The text and graphics are for the purpose of illustration and reference only The specifications on which they are based are subject to change without notice Information in this document is subject to change without notice Corpora
15. according to the time schedule defined in the next step holiday definition 44 WisDom User Manual Defining a User Unsetting Limitation Program A user limitation program automatically prevents certain users from unsetting the system during specified time intervals By default all users of the system operate without this limitation When defining a user limitation program you need to define the following three parameters Users Time Schedule and Label gt Deus WA By default all users are not restricted To define a user limitation program 1 Repeat stages 1 4 of the Setting Unsetting schedule programming procedure 2 Select 3 User Limit 3 Follow the LCD display messages that will guide you through the programming procedure Enabling and Disabling Local Announcement Messages Upon event occurrence the WisDom can announce the security situation to occupants of the premises by sounding a local Announcement message This Announcement message can be enabled or disabled per event By default all Announcement messages are enabled To enable and disable Announcement messages 1 Press 7 from the main user menu to enter the Voice Message menu 2 Enter your user code followed by 3 From the Voice Msg menu select 4 Announce Message 4 The Announce Message menu lists system events WisDom User Manual 45 5 Select the event for which you want to enable or disable an Announcement message from t
16. d in what they may do There are eight different Authority Levels available for users of the WisDom User codes may have variable lengths up to 6 digits according to your engineer s definition The WisDom can support up to 32 different user codes Your WisDom was given a Grand Master Code of 1 2 3 4 during manufacturing Unless your alarm company has already changed it to suit your preference it s best to modify this code to one that is unique and personalized as herein described S NOTE X To define the authority levels refer to your engineer Setting Changing User Codes The user assigned the Grand Master Authority Level can change all user codes but cannot view the digits in the user codes Users with other Authority Levels can only change their own codes The system must be unset in order to set or change user codes To change a user code 1 From the User Functions menu select 5 Codes 2 Enter code and press Cae NOTE K If you enter wrong user code the keypad produces three short beeps and the Wrong Code Please Try Again message will be heard If b KHN E mu etd ll so press 55 correctly 3 Select 1 for User Codes quickly and re enter the above sequence 4 Select 1 Define Update WisDom User Manual 5 Enter the two digit User Index number to which you want to assign a user code For example to assign a user code to user index number 6 press C92 l We A In the
17. deletes the setting after it is acted upon Used to automatically unset of the system at a specific time within the next 24 hours Next Unset works for one time only since the system deletes the setting after it is acted upon Enables you to define a weekly program with up to two time intervals per day during which the system automatically sets unsets activates POs or prevents users from unsetting as described on page 51 Enables to define up to 20 holiday periods and the partitions that will be set automatically during the holiday WisDom User Manual Quick Key Function 7 Voice Messages 1 Message Structure Message Label Test Message Announce Message Description Enables to specify the order in which messages are announced when receiving a call from the WisDom There are 2 options Common Event Partition Zone Event Partition Zone Common Use the and keys to select your choice Recording and Playing of messages voice names to zones 1 16 partitions outputs functions and identification message when receiving a message to your private phone In addition to self recording you can assign the zones 1 16 and partitions with a prerecorded label from a list of messages For more information refer to your engineer Message options 1 Common message 2 Zone message 3 Partition message 4 PO message 5 Macro Message Used to verify voice messaging remote and local 1
18. e Function key you selected in step 4 The series of characters is saved and assigned to the selected Function key 7 If required select an additional Function key to program and repeat the above procedure 48 WisDom User Manual Using the Control Keys to Program Function Keys In step 5 of the previous procedure the and keys are used to toggle between and enter characters that represent keys on the WisDom keypad The following is a list of these characters and the keys they represent Character Represents 0 9 The Numerical keys from 0 to 9 A C The Function keys from A to C a The key Full setting S The key Stay setting The amp 5D key i The key NOTE TN You can also use the Numerical keys to enter numbers when programming Ke e 5 keys to move the cursor When your required character is displayed press to move the cursor to the next field in the LCD where you can enter the next character in the series When you have finished entering a series of characters ensure that the cursor is placed in the field after the last character in the series by pressing again To Activate a Function key 1 Press the numeric key 1 2 3 for 2 seconds to activate Function A B C respectively A function activation confirmation message will be heard Function X Activated 2 If there is no pre programmed function for the key system the following message will be heard Function Not Defined WisD
19. e security system that can be armed and unset individually 60 WisDom User Manual Tamper A device that prevents system hardware from being tampered with by triggering an alarm whenever a hardware component is opened Upload Download Software used by the engineer for programming the WisDom and by the user for operating the system and viewing system status User Code Up to a four digit or six digit code that is used to perform many of the WisDom functions Programmable Output PO A household appliance In addition to your system s normal operation it is possible to place a household appliance or premises lighting under the control of the WisDom where it can be conveniently turned on and off automatically or by user command from any system keypad Scheduler Through the use of the system s built in clock it is possible to schedule automatic operations such as setting and unseting PO activation and user limitation Zone A single detector or collection of detectors usually relating to a certain area of the premises or type of protection Zones that use devices designed to detect break ins are called intrusion zones Another kind of zone may contain one or more smoke detectors Such zones are called fire zones An environmental zone typically protects the premises from gas leaks and or flooding WisDom User Manual 61 Appendix D Scheduling Table Use the following table to define each of the weekly programs Weekly Program
20. ectors and contacts placed throughout the premises which provide perimeter and interior intruder protection The WisDom is designed to recognize abnormal conditions and inform the system of the status of any protected door window hallway room or area Status information is presented visually or verbally It supports the capabilities of communicating with a central monitoring station or to your mobile phone using friendly and easy to understand verbal messages as well as SMS or E mail messages via the AGM module You can place a household appliance or premises lighting under the control of the WisDom where it can be conveniently turned on and off automatically or by user command from the system keys wireless key fobs or remote phone The WisDom contains multiple programming features Ask your engineer who should be responsible for the installation of the WisDom which features have been programmed for your system This manual describes how to operate your system It will guide you through programming instructions for main system features as well as basic setting and unsetting commands for the system gt Dene WX All the voice capabilities described in this manual are applicable only to WisDom models that have integrated voice capabilities WisDom User Manual 9 WisDom Main Features The following table lists the main features of the WisDom Feature Maximum Capability Total Wireless Zones 32 Wired Zones 1 Partitions
21. etting remember that it results in leaving a partition unsecured Omitting a Zone Omitting a zone results in leaving the partition to which that zone belongs unsecured An omitted zone s status is automatically returned to No omit status when the partition to which it belongs is unset The Omit option can be disabled by your engineer in which case it is not announced as an option in the Operations menu Operating Programmable Outputs The Programmable Output option applies to Programmable Outputs that are defined as Follow Code Ask your engineer for details about defining Programmable Outputs in this way There are 2 types of outputs which behaves differently when activated Latched output Remains activated until it is deactivated Pulsed output Remains activated for a predefined number of seconds after which it is automatically deactivated Ask your engineer which of your outputs are defined as latched and which are defined as pulsed Changing Follow Me Numbers Only the Grand Master Master and Manager authority levels have permission to change FM numbers e Formore information regarding Follow Me numbers refer to page 41 Two Way Communication The Listen and Talk options enable you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence through the microphone It also enables you to remotely talk into your premises via the WisDom loudspeaker for example t
22. f these functions for you Defining System Time and Date Grand Master or Manager only The correct time and date must be set to ensure proper operation of the Wisdom The date and time are defined and changes from the Clocks option in the User Functions menu gt To set change the system time 1 From the User Functions menu select 6 Clocks 2 Enter the Grand Master or Manager code followed by 3 Select 1 System Time 4 Enter the correct time in 24 hour format Use the ao and keys to move the cursor and the numerical keys to set the time 5 Press CH to confirm gt To set change the system date 1 From the User Functions menu select 6 Clocks 2 Enter the Grand Master or Manager code followed by 3 Select 2 System Date 4 Enter the correct date Use the Ce and ce keys to move the cursor and the AT Key to toggle among the choices 5 Press cy to confirm 40 WisDom User Manual Defining Follow Me Numbers In the case of an alarm or event the system can initiate a phone call to a designated telephone send SMS or send an Email and employ unique tones or messages to express the active event Your engineer defines the type of reporting to a follow me destination Consult your engineer for the possibility to report events by SMS or Email To enter edit a Follow Me phone number 1 From the User Functions menu select 2 Activities 2 Select 2 Follow Me 3 Select 1 Define 4 Enter your u
23. flashes rapidity when a new message has been recorded The LED turns off after the message has been heard When you record a new message the previous message is deleted WisDom User Manual 35 Receiving Calls from the System Upon event occurrence such as alarm activation the system informs you of security situations such as intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Acknowledge menu as described on page 37 The system can call up to 4 Follow Me numbers enabling you a relative or neighbour to be informed of the security situation gt NOTES X Follow Me messages are performed only after reporting to the monitoring station Follow Me numbers are assigned certain events for which they receive calls The system must be programmed to call a FM number after a specific event occurs in order for that event to trigger the call See page 41 for more information about FM numbers You can then take the appropriate action whether this is to inform the authorities or to use the Family Message Center to acknowledge the event and remotely operate the system Receiving an Event Call When you receive an event call from the system the first thing you must do is Speak into the telephone handset in order to acknowledge to the system that you have received the call and to trigger the event announcement message Simply picking up the phone and saying Hello or in fact anything
24. for Monitoring Upload amp Remote Module Home Automation station Download Operation WisDom User Manual 11 Chapter 2 Operating the WisDom The WisDom can easily be operated locally or remotely with guidance of voice prompts to help you use your system You can issue commands to the system and in turn the system will communicate information to you via its display indicators voice messages SMS messages E mail messages and by the sounds it makes 12 gt Ile KS Voice messages can be deactivated See page 45 Operating Tools The WisDom can be operated in the following ways Local operation using the WisDom Keys Local operation using a wireless keypad Up to 2 wireless keypads can be added to the system Local or remote operation using RISCO Group s Upload Download UD software The UD enables the engineer to program the system and enables the user to operate the system and to view system status Local operation using wireless key fobs or panic pendants Using the key fobs you can set unset send panic alarm or activate outputs Remote operation using any remote touch tone DTMF telephone to act as a keypad for the system The remote operation includes Setting or unsetting the system activating home appliances perform listening and talking into the premises and more In addition the system can provide you with audible information about system status and upon event occurrence such as alarm act
25. gardless of the condition of the other partitions e Only NOTES Common Zones Partitioned systems can share common zones For example a shared front door to two family houses must be available to both families and is therefore shared between them A common zone s is set only if all partitions sharing the zone s are set The common zone s is unset if any of the partitions to which the zone s is assigned is unset If the system is defined to work in Area mode the common zone will be set if any partition sharing the zone is set The common zone will be unset if all the partitions sharing the zone are unset For more information about common zones refer to your engineer users that have been defined to operate multiple partitions can operate more than one partition and set unset all partitions at once gt To set individual partitions 24 1 Check the Ready LED and make sure that the system is ready to be set 2 3 Select the partition number to be set by pressing followed by the partition number 1 2 3 Enter your user code and then press 8 Setting announcement message or a Fail to set message will be heard as described in the section of Full Setting WisDom User Manual e NOTE A __ If required all faults in the system should be confirmed to enable the setting operation Scroll down the list of fault s using the enu key At the end of the list the following question will appear His FLT U
26. ggle the option to Y and press er d e v If defined by your engineer press for quick setting 3 Leave the premises via the authorized exit route and close the door The keypad beeps and the Set LED flashes while the system counts down the Exit Delay time period if defined Once the Exit Delay time count starts the following Message will be heard System is setting Please exit now p NOTE WS Ask your engineer for the defied exit route 4 When the Exit Delay time period has expired the system is set the Set LED lights steadily and a confirmation message will be announced System is set WisDom User Manual 1 Failing to set the system due to a zone problem will be followed by the message System Not Ready Fail to Set Check Zone X 2 Failing to set the system due to a reason other than a zone problem will be followed by a general message prompting you to use the information displayed on the LCD screen 3 System Not Ready Fail to Set Check message Display 4 During the exit time a zone outside the exit route can prevent setting of the system or can trigger an alarm as defined by your installation company Part Setting Part setting activates only perimeter detectors as defined by your engineer enabling individuals to remain inside and move about the premises even after the system is partially set To Part set 1 Check the Ready LED and make sure that the system is ready for Part Night setti
27. hazardly or without reason ARCs along with Police Departments treat duress codes very seriously and take immediate action WisDom User Manual 27 gt To unset using a duress code 1 2 If outside the premises open an entry door The WisDom beeps indicating that the Entry Delay time period has begun The following message will be heard System is unsetting Please enter your code Enter your duress code and press Cif a partitions assigned to the code are unset and a silent alarm is sent to the Alarm Receiving Center Unsetting After an Alarm When silencing an alarm the system goes into unset state gt To unset an alarm using a user code 1 2 3 4 Gi 28 If outside the premises open an entry door The WisDom beeps indicating that the Entry Delay period has begun Observe the system LEDs If the SET LED is flashing and the display shows the distributed zone an alarm has occurred in the system Enter your user code and press D The following message will be heard System Partition X is unset The SET LED will flash and the display will show the alarmed zones for the alarm memory period of about 60 seconds Scroll through the list of alarm zones To exit the Alarm Memory mode before the timeout has expired press C amp D Proceed to Resetting after an Alarm NOTES It is recommended to leave the premises Only after police investigation should you consider that the burglar i
28. he following options 1 Intruder Alarm 2 Fire Alarm 3 Emergency alarm 4 Panic Alarm 5 Automatic Setting Unsetting 6 Setting process 7 Full setting 8 Part Night Setting 9 Unsetting 10 Entry Delay 11 Functions Key messages Menu 12 Walk Test the key to select one of the following options N To disable the local Announcement message for the selected event Y To enable the local Announcement message for the selected event WisDom User Manual Premises Operation of the Family Message Center The Family Message Center enables you to play and record a memo message on the premises The message is up to 8 seconds When you record a new message the previous message is deleted To record a message 1 Press the C button continuously for 2 seconds The Message LED will start a slow flash 2 Talk into the microphone located on the left corner of the WisDom from a distance of 3 cm If you finish your message before the time limit press the Le key again To play a message Press the Play gt button The recorded message will begin playing automatically Programming Functions Keys The WisDom enables you to record a series of commands and assign them to a Function key When the Function key is pressed for 2 seconds the recorded commands are executed from beginning to end Before programming a Function key it is recommended to perform your required series of commands making
29. is enough to do this NOTES If no voice is detected the event message will start playing 5 seconds after V phone pick up Interference noise on the telephone line might be recognized by the WisDom as a phone pick up and by that start playing the event message before the phone has been picked up by you Press to begin playback of the event message from the beginning Event Announcement After you say Hello the Event announcement message is made informing you of a security situation in your system for example 24 Oaklands Street Intruder alarm Ground Floor kitchen The event messages can be disabled or defined for only specific events Your engineer performs the event announcement messages definition TIPS m To repeat the Event announcement message press amp To omit the Event announcement message and go directly to the Acknowledge menu press 36 WisDom User Manual Acknowledge Menu After the Event announcement message the following list of options is announced some of which may require your user code authorization NOTE If an invalid code is entered 3 consecutive times the system hangs up and this FM number is locked for 15 minutes During this time no calls are initiated to this FM phone If a valid user code is not entered within 10 seconds the system hangs up Operation Digit Acknowledge Message 1 Acknowledging an Event means that you have received a message from the secur
30. ity alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number If you do not acknowledge the event the system continues to call you a predefined number of times To acknowledge and stop all dialing 2 Code This option acknowledges the event and stops the system from calling to the next FM numbers to report the event Leu S When pressing 2 to stop all dialing the user code entered must be valid for all partitions in the system To acknowledge and access the Operations menu 3 Code The Operations menu lists the available options for remotely operating your system as described on page 32 To Listen and Talk 6 Code This option enables you to perform the remote listen and talk option as described on page 33 amp gt NOTE The Access to the Operations Menu and Listen and Talk options are only announced if your FM number has permission to access these options For more information refer to page 45 To repeat the event message 2 WisDom User Manual 37 Chapter 5 User Codes gt 38 To perform many of the WisDom functions a security code often called a user code must used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions while those with a lower authority are more restricte
31. ivation the WisDom informs you of a security situation by calling you and playing a prerecorded event announcement message If your system is equipped with RISCO Group s AGM it can provide information about the system by SMS and enable to operate the system using SMS commands for setting and unsetting the system and more WisDom User Manual Voice Messaging Three types of sooken messages are heard when using the WisDom locally in the premises or remotely to your mobile Event messages Upon event occurrence the WisDom can initiate a call to a remote Follow Me FM telephone number informing you of a security situation by playing a pre recorded Event announcement message Status messages Upon remote access of the system by initiating a Call from a remote telephone or receiving a call from the system the WisDom announces the current system status by playing a pre recorded Status message Local Announcement messages Upon event occurrence or user s keypad operations the WisDom can announce various local messages to occupants The number of voice messages that can be announced by the WisDom is large This manual mentions only several of them while others are self explanatory and will be announced while operating the system S NOTE KS Voice messages can be enabled or disabled according to user requirements For more information refer to page 45 or advise your engineer In addition to the mentioned voice messages yo
32. le those with a lower authority are more restricted in what they may do There are eight different Authority Levels available for users of the Wisdom Chime The chime is a series of three short keypad tones which can be set up to annunciate during the unset period the violation of selected intrusion zone s For example the chime tone can be used to annunciate the arrival of a customer each time the front door opens The chime can be disabled or enabled at your discretion Event Log A list of system events can be displayed on an LCD keypad or uploaded to the alarm company via the Upload Download software and printed for further analysis Exit Entry Delay Your security system must incorporate an entry exit delay to allow proper entry and exit to and from the premises without causing inadvertent alarms Fault Reporting If required your security system may also report to the Central Station any faults or malfunctions it senses so that a service call can be made Follow Me Phone In addition to the standard event reporting to the Central Station the system can send Event messages to a designated system user s telephone Key Fob The Key Fob is a 4 button wireless transmitter that allows you to set and unset your alarm system as well as send a panic alarm and activate a relay output Partition One of the WisDom advantages is its ability to divide any system into a number of partitions You can think of each partition as a separat
33. m the required remote operations as described in the subsequent sections O MS To repeat the Status message Ed To skip further menus and go directly to your required operation use the list of quick key combinations on page 34 WisDom User Manual Operations Menu The voice operations menu announces options and instructions to use the system functions The options in the Operations menu vary according to system status and your access rights For example to set the system option is not announced if all partitions in your system are already set It is not necessary to wait for the end of a message or menu to enter a selection If you remember the options listed you can press the appropriate key at any time Follow the voice prompts to use the system functions Following is the list of remote operations options Operation Setting All Partitions Setting by Partition Unsetting All Partitions Unsetting by Partition Changing Zone Omit Status Operating Programmable Outputs Changing FM Numbers Listening In to the premises Talking into the premises Playing a Memo Message Recording a Memo Message Exiting the System To return to the previous menu To repeat the menu options Quick Key Combination 1 1 1 9 Partition No 2 2 2 9 Partition No 3 Zone No 9 4 Output No S FM No 2 6 1 6 2 7 1 7 2 0 WisDom User Manual e 5 Setting When performing forced s
34. me window is opened for the engineer to program user functions and be able to reset your system locally Quick key 2 8 from the main user menu WisDom User Manual 29 Chapter 4 Remote Phone System Operation The WisDom enables you to operate the system from remote phone This consists of initiating a telephone call to or from the system and interacting with voice menus that guide you through your required remote operation Using the AGM you can receive status error reports by SMS E mail or short voice messages in addition to the reports established to your monitoring station The AGM also enables you to perform remote control operations using simple SMS commands For detailed information regarding the capabilities of the system refer to your AGM Manual Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad All procedures in this chapter are performed by first initiating a call in this way and then selecting your required option from the Operations menu as described on page 33 gt To remotely access the system 1 From a remote touch tone telephone dial the number of the premises where WisDom is installed 2 Ifan answering machine is in use at the premises Let the line ring once then hang up and call again we NOTE Ask your engineer to define the Answering Machine
35. ne or more intrusion zones are not secure and the system is not ready to be set Before the system can be set the condition must be rectified OR 3 minutes after power is restored to the system if defined by your engineer SLOW FLASH Indicates the system is ready to be set while a specially designated entry exit door remains open NOTE If Blank Display is Y this may mean there is a fault condition Omit LED The Omit LED indicates if there are omitted zones in the system This LED is normally lit when Part Set mode is selected Condition Description ON At least one intrusion zone is omitted or Part Set mode is selected OFF There are no omitted zones in Unset mode Or the system is in Set mode Although there are omitted zones WisDom User Manual 15 Fault LED The Fault LED indicates faults in the system Condition Description RAPID FLASH There is at least one fault in the system OFF No faults in the system p NOTE W Ifa fault condition exists the Fault LED will flash only when the Fault LED option ON is unset and option OFF is set Once the system is set a previously flashing Fault LED will light steadily Message LED The Message LED indicates a newly recorded message in the system Condition Description SLOW FLASH Listen in mode during 2 way communication RAPID FLASH There is a new message Or when talking during 2 way communication OFF There is no new message Keys Functionality
36. ng 2 Enter your user code and press BC All partitions assigned to a code will be set at Part set mode e NOTES If required and defined by your engineer all faults in the system should be confirmed to enable setting operation Scroll down the fault s menu using the SE key At the end of the list the following question will appear Override flt Y Use the ee key to toggle the option to Y and press CE Da NOTE If defined by your engineer press for quick Part setting 3 If required leave the premises and close the door During the Exit Delay time period the keypad beeps the Set LED flashes and the Omit LED lights indicating the omitted interior zones gt Tee ME AC during the Exit Delay time period to silence the announcement messages and the beeps from the keypad Press Press twice to cancel the Entry Delay time period Entry Delay Cancelled message will be heard WisDom User Manual 23 4 When the Exit Delay time period is up the Set LED lights steadily and the following message will be heard System is part set If the system cannot be set it will be followed by a Not ready to set message as described in the Full Setting section Partition Setting One of the WisDom s advantages is its ability to divide the system to up to 3 partitions Each partition may be viewed as a separate security system each of which can be Full set Part set and unset individually re
37. nset Silence an Alarm Activate Output A View Partition Status Activate Output B Chime On Off View Fault Zones Omit Define Follow Me Phone View Alarm Memory Code gt Code SED gt 1 2 31 Code 8S 11 2 31 Code D Code D gt 1 2 31 Code 8 Duress Code Codes 8 gt 4 Code C7 gt 5 gt Code 7 gt 6 Code gt gt 7 Code C2 gt B Code gt t 0 Code 9 7 Zone No gt a CS 5 21 gt pI Code gt C 7 Cs 3 gt 2 gt Code gt WisDom User Manual View Event Memory Battery Test Edit User Code Edit Time Edit Date Automatic Set Unset Function A activation Function B activation Function C activation Zone Testing Walk Test Cs I3 5 Code gt Cs 4 gt Code gt 1 gt 5 Cs 5 gt Code gt gt 1 gt 1 C5 6 Grand Master Code 1 C 5 6 Grand Master Code gt 2 C25 6 Grand Master Code C2 ss Schedule No 1 CY for 2 seconds C 2 D for 2 seconds Cx for 2 seconds Cs 4 gt Grand Master Code gt CAM WisDom User Manual T WisDom User Manual Chapter 1 Introduction Congratulations on your purchase of the WisDom RISCO Group s Wireless Security System The WisDom has been specifically designed to meet a wide range of security needs for many residential and small commercial applications Your WisDom controls and monitors a variety of sensors det
38. o guide someone in distress Unlike regular phone conversations listening and talking cannot be performed simultaneously The WisDom allows one way speech at a time You must press 1 prior to listening and 2 prior to talking in order to be heard in the premises NOTE amp When entering the Listen and Talk option you have 2 minutes time out in WX which to listen or talk after each press on 1 or 2 options After this time the Acknowledge menu or the Operations menu is repeated WisDom User Manual 33 gt To listen and talk 34 1 2 3 From the Operations Acknowledge menu press 6 The following messages are announced To Listen In press 1 To Talk press 2 To return to the previous menu Press star NOTE The bell alarm resumes sounding 2 minutes after the last key has been pressed and the previous menu is announced To listen In 6 1 At any time you can press 1 to listen in to the premises The bell alarm is silenced If you talk your voice cannot be heard in the premises To Talk 6 2 At any time you can press 2 and talk into the telephone The bell alarm is silenced and your voice is heard in the premises During Talking mode you can t hear sounds from the premises NOTE At the premises when you switch from Talk mode to Listen mode the WisDom s speaker sounds a beep During Talking mode the Message LED is off During Listen In mode the Message LED flashes rapidly T
39. o stop 2 way communication Press to stop listening and talking and return to the Operations menu WisDom User Manual Family Message Center The WisDom enables you to collect voice message from and leave voice message for other users of the system gt To Remotely Play a Message From the Operations menu press 7 One of the following messages is announced You have a new message or You have no new message Press 1 to play the new message To Remotely Record a Message 1 2 3 4 5 6 SS g The Family Message Center enables you to record and store 1 message up to 8 seconds long When you record a new message the previous message is deleted From the Operations menu press 7 Press 2 The following message appears announced Press to start and stop recording Press and state your message into the telephone receiver Press 7 when you have finished your message The following message is announced You have a new Message To play the message Press 1 to record a message press 2 Press 1 to listen to the message you have just recorded or press to return to the Operations menu When accessing the Family Message Center option You have a new message is announced This changes to You have no new message when a user with a different user code to the user who recorded the message plays the message NOTE The MESSAGE LED in the WisDom
40. om User Manual 49 Chapter 7 Complete Menu of User Functions Functions Your WisDom comes with a variety of selectable user functions that become available when you enter the User Functions mode This chapter lists the complete menu of user functions To enter the User Functions mode press CY followed by the function Index or quick key see the table below and your user code For example to omit a zone press CD prnmi 2 3 4 To exit the User Functions mode and return to Normal Operation mode press eu CY quickly Quick Function Description Key 1 Omit Zone 1 De activate Provides the ability to activate or deactivate any of the system s intrusion zones Use the key to toggle between Y N for the zone status and then press to confirm 2 Omit Reset Restores any omitted zones 3 Omit Recall Recalls the most recent omitted zone This option provides the ability to omit the WisDom 4 Omit Tamper panel box or bell tamper If omit tamper is selected and a tamper condition occurs there will be no alarm no indication to the MS and no record in the event log 2 Activities 1 Programm Allows user control of previously designated external able devices e g an appliance a motor driven garage door Output etc PO 50 WisDom User Manual Quick Key 2 Function Follow Me FM Alarm Receiving Center ARC Control Delete Remote Message Anti Code Description This option allows to program 2 option
41. ouncement If defined You can set your system by code setting in which you need to use your user code or you can use quick setting without using a code Tee WM If during code setting you enter a wrong user code the keypad produces three short beeps SE Wrong Code Please Try Again will be heard In this case press 5 SS quickly and re enter the sequence correctly Before setting your system check the Ready LED If it is lit or flashing the system is READY to be set If NOT the system is NOT ready to be set In this case secure or omit the violated zone s and then proceed Remember fire protection and the protection offered by the emergency keys are always set and always available Your WisDom offers the following kinds of settings Full page 22 Partial page 23 Partition page 24 WisDom User Manual 21 Full Setting Full setting prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises gt To Full set 22 1 Check the Ready LED and make sure that the system is ready to be set 2 Enter your user code and sae a y All partitions assigned to the code will be set E Tz If required and defined by your engineer all faults in the system should be confirmed to enable setting operation Scroll down the faults menu using the key At the end of the list the following question will appear Override flt Y Use the key to to
42. ow Battery Fault Phone Line Failure Wireless Receiver Jamming WIRELESS ZONES FAULTS The system Z 01 LOST has not ZONE 01 received a signal during a specified time Wireless Z 01 LB transmitter low ZONE 01 battery has been detected in a certain zone Zone Loss Zone X Low Battery Zone X WisDom User Manual Response Check the connection of the WisDom s transformer to the mains Ensure that power is not interrupted or switched off Replace battery If all premises telephones are operating properly contact your security dealer If not contact your local telephone company Contact your engineer Contact your engineer It is recommended to call your engineer to replace battery in the relevant wireless transmitter Appendix B System Sounds In addition to the visual indications provided by the WisDom s LEDs your system produces audible annunciation after certain events Event Intrusion Alarm Fire Alarm Keypad Police Emergency Keypad Fire Emergency Keypad Auxiliary Emergency Exit Delay Countdown Entry Delay Countdown Setting or Unsetting Correct Incorrect Data Or Key Sequence Chime Sound gt DT amp T System Sound Rapid beeping continuous See notes 1 Rapid beeping Staggered See note 1 Siren continuous See note 1 Siren Staggered Pulsed No sound Slowly buzzer beeps until the Exit Delay time period expires
43. p com RISCO product was purchased from All rights reserved No part of this document may be reproduced in any form without prior written permission from the publisher RISCO Group 01 12 SINVWSAUMUK D
44. s failed The external bell is fault disconnected Fail to Fault communicate with agc 1 call error the ARC The system s clock fault has lost track of the time and or date If enabled by your installer your system will report a false code as a Fault Bell loop System clock False code P 1 NOTE P 1 fault refers to the partition in which the false code was entered Message Auxiliary Failure Bell Loop Fault Central Station Report Fail Clock Not Set False Code Partition X WisDom User Manual Response Contact your engineer Contact your engineer Contact your engineer Set the system s time and date see page 40 Once the fault has been displayed it will automatically be removed from the system 57 Fault Loss of AC Power Low Battery Line Fault Receiver Jamming Fault Zone Loss Fault Low Battery Zone Fault 58 Description LCD Display The commercial power has been interrupted the system will continue to operate on its standby battery as long as possible Fault AC loss The capacity of the battery is low or missing and needs to be recharged or replaced Fault Low battery The telephone line rault is either Line fault disconnected or inoperative An RF signal is Fault blocking the RF Jamming channel via which the sensors communicate with the control panel Message AC Loss L
45. s no longer in your premises and you can re enter In special cases if programmed so during installation setting the system after an alarm requires an Engineer code On the LCD a Call Engineer message will appear see Resetting after an Alarm in the next page WisDom User Manual Resetting after an Alarm Your installation company can define that the reset of the system to a Normal Operation mode will require the intervention of your ARC or engineer In this case after an alarm condition the display will show Call Engineer message along with the contacting information as defined by your engineer Anti Code Reset 1 Pressing on the lt D key while the Call engineer display is on will enter you to the Anti Code section Press cy to enter the Anti Code option 2 Enter your user code and then press Cae 3 Call your ARC or engineer and quote the RANDOM CODE displayed on your keypad The ARC or engineer will give you a return Anti Code 4 Enter this Anti code followed by and the system will reset Engineer Reset Your Alarm Receiving Center ARC or engineer can reset your system remotely or locally To enable local reset by your engineer you may need to authorize them as follows 1 Press ED 7 while the Call engineer display is on 2 Enter Grand master Master or Manager code followed by Authorise eng The following display appears 3 Usethe to select Y and press Cae A one hour ti
46. s regarding the follow Me number 1 Define FM Define up to 4 Follow Me telephone numbers In case of an alarm the system will generate a call to the designated number For more information refer to page 49 2 Terminate FM If Follow Me Phone Number s were chosen their operation can be terminated Use this function when an alarm has been tripped and there is no need to utilize the Follow Me phone call Allows user control of operation relating to operation with the ARC 1 Initiate call By initiating a call to your alarm company this allows them to perform a remote programming operation on your system 2 Hand over Similar in intent to Initiate Call above Hand Over allows your alarm company to call you and during the call hand over to them the control of your security system 3 Enable U D Each time this function is enabled your alarm company may subsequently gain a single remote access to your system to make any required programming changes 4 Cancel report Sends a Cancel Alarm report message to the Central Station This function is used if the alarm was activated by mistake 5 Void rep Prog For engineer use only Some protocols have a report code to the monitoring station for entering and exiting the engineer programming To avoid the entering report and save time this function postpones the report for two minutes during which the engineer can enter the programming menu and no report will be made Deletes a me
47. se the Sie to toggle the option to Y and press S 4 Repeat the above steps to set additional partitions SN If defined by your engineer press k ens E 1 2 3 Cay for quick full setting or a E 1 2 3 Safor quick part setting Examples To set partition 3 with code 1234 in Full mode press 3 1 2 3 4 To set partition 3 in Quick Full mode If defined press D3 OS To set partition 3 with code 1234 in Part mode press 3 1 2 3 4 To set partition 3 in Quick Part set mode if defined press 6923 S875 WisDom User Manual 25 gt 26 Unsetting Unsetting your system causes the detectors not to trigger an alarm when violated The unsetting operation will be followed by a local message announcement If defined NOTE Sif during unsetting you enter a wrong user code the keypad produces three short beeps and the Wrong Code Please try again message will be heard If so re enter the above sequence correctly Your WisDom offers the following kinds of unsetting Unsetting the System below Partition unsetting page 27 Duress unsetting page 27 Unsetting after an Alarm page 28 Resetting after an alarm page 29 Unsetting the System Unsetting deactivates the partitions assigned to the specified user code To unset the system 1 Enter your user code and press All the partitions assigned to the code will be unset A confirmation message will be heard S NOTE If
48. ser code followed by 5 Select the Follow Me index number you want to edit 6 Enter the phone number including the area code if required or an E mail address depending on how Follow Me is defined and press 7 After entering the phone number two questions may be displayed depending on Follow Me type These questions enable you to define the permission for remote operations assigned to the designated phone 8 ENABLE FM NO 1 Select one of the following options REMOTE PROGRAM N to define the permission Y The user on the FM phone can enter the Remote Operations menu and perform all available options N The user on the FM phone cannot enter the Remote Operations menu WisDom User Manual 41 ENABLE FM No 1 Select one of the following options REMOTE LISTEN N to define the permission Y The user on the FM phone can perform remote listen in and talk operations from the acknowledgment menu N The user on the FM phone cannot perform the listen and talk operations from the acknowledgment menu If required include the special functions described below to achieve the related effect You can press the Or keys to toggle to the required character Function Sequence Results otop dialing and wait for a new dial tone X 1 A Wait a fixed period before continuing k 2 B Switch from Pulse to Tone or from Tone 3 C to Pulse send the DTMF character k 7 send the DTMF character 9
49. sounds that results during these emergency alarms are described in Appendix B on page 59 Key Description Message Cl qe Police emergency Panic Alarm T D Fire emergency Fire Alarm Auxiliary Emergency Emergency Medical Alarm beg WV If your system has been programmed to do so it will communicate these alarms to the Alarm Receiving Center monitoring your premises System programming also determines whether these emergency alarms will be audible Voice Keys The voice keys are used to record a memo message and to control the volume of the sound Key User Functions Use this key to record a memo message For 7 more information refer to page 47 Using the Family Message Center gt Use this key to listen to the memo message Pressing this button continuously and holding it enables you to adjust the volume level of the announced messages from the internal speaker 18 WisDom User Manual Key User Functions The following speaker levels are available Speaker oft Speaker Level 1 Speaker Level 2 Speaker Level 3 Speaker Level 4 Quick Key Operation The Quick Key Operation is a short effective way that helps you to easily operate your system and quickly activate user functions skipping the user code For example to set the system simply press the key gt au X For quick key operation your engineer has to define quick key operation LCD Status Display
50. ssage that has been sent to the LCD from the Upload Download software If defined by your engineer the WisDom can be defined to be not ready to Set after an alarm or tamper condition To restore the system to Normal Operation mode an engineer code or an Anti code must be entered Entering the code supplied by the engineer at this location will restore the system to the Normal Operation mode WisDom User Manual 51 Quick Key 3 View 52 Function Duress Restore Enable Engineer Engineer Reset Check Credit More Faults Alarm Memory Partition Status Zone Status Event Memory Description Deactivates a latched PO that has been activated as a result of a duress code being entered Enables the Grand Master Manager or Master to authorise the engineer for a time window of 1 hour to use his code for user functions programming Enables the engineer to reset an alarm The option is available only if the user authorized the engineer in location 2 7 Use this function to receive information by SMS of the credit level in your Prepaid SIM card Once the SMS is received by the provider the SIM s credit level is sent back and displayed on the keypad s LCD display or sent to the Follow Me if defined 1 User Call This option is used to receive the SIM credit level using the voice channel 2 Reset SIM After charging a prepaid SIM card the user has to reset the SIM Expire Time manually The time d
51. te and individual names and data used in examples herein are fictitious unless otherwise noted Copyright 2009 RISCO Group All rights reserved Customer Information RTTE Compliance Statement Hereby RISCO Group declares that this control panel RWSALOS868xxA RWSALV868xxA with wired accessories including cables and wireless accessories is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Note xx represents the country code For the CE Declaration of Conformity please refer to our website www riscogroup com CE The WisDom control panel complies with 9 9 9 9 9 PD 6662 2004 EN50131 1 Security Grade Il EN50131 3 EN50131 5 3 Grade II EN50131 6 Type A EN50130 5 Environmental Class II Tested 10 C to 50 C DD 243 2004 WisDom User Manual Table of Contents SUMMARY OF USER COMMANDS 6 CHAPTER 1 INTRODUCTION eee 9 WisDom Main gd no enin kn uu xui et mE nna E UunE SE unR EUER uU RARE EE E CUE E E ESxUMCA 10 WisDom Architecture ssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 11 CHAPTER 2 OPERATING THE WISDOM 12 Operating RE E 12 VOICE VCS e UI e DEE 13 LED NOICI OLS Men 14 FOWE CED EE 14 SSI LED E 14 Ready LED oe AA 15 OME LED HE 15 gd o oee E EE EA
52. the ability to silence the sound of the WisDom keys 1 Diagnostic To test parameters that reflect the operation of the AGM 2 GSM AGM Version Displays information regarding the AGM version 3 Pre paid SIM When using Pre paid SIM cards these options are used to receive information regarding the SIM card credit level For detailed information refer to the manuals supplied with the GSM GPRS module AGM WisDom User Manual 53 Quick Function Key T Sounder 5 Codes 1 User Codes 2 Remote Phone Code 6 Clocks 1 System Time 2 System Date 3 Next Set 4 Next Unset 5 Scheduler 6 Holiday 54 Description 1 Diagnostic Performs diagnostic tests on the sounder 2 Sounder Version Displays information regarding the Wireless Sounder version Allows to define the following user s parameters 1 Define Change Sets changes and deletes user codes as described on page 45 2 Authority Links user codes with Authority Levels For more information refer to your dealer 3 Partition Assigns partitions to users 4 Label Assigns labels to users 10 characters 2 digit access code that is used when calling the system from a remote phone The Engineer or the Grand master can program this code Allows the setting of the system time Allows the setting of the system date Used to automatically Full set of the system at a specific time within the next 24 hours Next Set works for one time only since the system
53. u can customize a voice message zones 1 16 partitions outputs and function keys of the system and also for the opening message when receiving a call from the system For more information regarding this customization please refer to your engineer WisDom User Manual 13 LED Indicators The six LED indicators found at the upper left provide typical system indications as discussed below Some indicators have additional functions which are explained later on Power LED The Power LED indicates system operation Condition Description ON The system is operating properly from mains AC power and its backup battery is in good condition OFF No power to the system Mains or Battery RAPID FLASH Indicates mains power fault SLOW FLASH Indicates Battery fault or being in the user menu Set LED The Set LED indicates whether or not the system intrusion detectors are set Condition Description ON The system is fully or partially set OFF The system is fully unset SLOW FLASH The system is in its Exit Delay time period RAPID FLASH Indicates an alarm condition or after unsetting an alarmed system while the display is in Alarm Memory mode To restore the display to Normal Operation mode press 14 WisDom User Manual Ready LED The Ready LED indicates whether or not the system s intrusion zones are secured and ready to be set Condition Description ON All intrusion zones are secure the system is ready to be set OFF O
54. uration for expiration is defined by your engineer Should be used when the system has detected a problem which is evidenced by the rapid flashing of the Fault LED To delete a fault from the list after it has been repaired change the status of the fault to Y using the key Allows the viewing of the five most recent alarm conditions stored by the system by partition Allows the viewing of the partition s status faults and all not ready zones Allows the display of all system zones and their current status Allows the viewing of significant system events including date and time WisDom User Manual Quick Function Key 6 Information 4 Maintenance 1 Testing 2 Walk Test 3 Chime Control 4 Buzzer Control 5 Keypad Sound 6 GSM Description Allows the display of the following information 1 Service information Allows the display of any previously entered service information 2 System version The testing function allows the Grand Master to perform 3 second test to the following elements in the system 1 LCD Buzzer 2 Internal sounder 3 External sounder 4 Speaker 5 Battery status 6 Battery voltage Only engineer code Used to easily test and evaluate the operation of selected zones in your system Use to control the system chime or any function involving the Chime feature Use to control the buzzer or any function involving the buzzer feature This option provides
55. you want to define 5 Select 1 Set Unset 6 Follow the LCD display messages that will guide you through the programming procedure WisDom User Manual 43 NOTES g 1 When defining the time intervals for each day of the week you can select S 8 All to set the same time intervals for every day in the week E 2 Use BR key to enter Y when requested For example when defining a partition that will be automatically set and unset 3 Leave the time at 00 00 if you do not want to perform the automation during the current interval for the current day Defining a PO Activation Program A PO programmable output home appliance activation program automatically activates and deactivates POs during your required intervals In each program you can define four POs to operate simultaneously When defining a PO activation program you need to define the following parameters POs Time Schedule Holiday and Label To define a PO activation program 1 Repeat stages 1 4 of the Setting Unsetting schedule programming procedure 2 Select 2 PO On Off 3 Follow the LCD display messages that will guide you through the programming procedure NOTES g The 3 Holiday option for the PO scheduling program defines the way in which WV the group of POs are activated during a holiday period N During holidays POs are activated in the same way as defined in the time windows of the week Y POs are activated during the holiday
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