LCD Monitor User Manual E2220HD E2420HD
Contents
1. e Aspect The input image is displayed without geometric distortion filling as much of the display as possible 16 9 images will fill the screen horizontally while 4 3 images will fill the screen vertically CF The options under Display Mode will be different depending on the input signal Sources source and the input image is of non wide aspect ratio e Full e Aspect Or When the signal source is from a HDMI source e Overscan e Full e Aspect How to adjust your monitor 27 28 Color Format Determines the color space RGB or YUV based on the following detected video signal e D Sub VGA from PC The default Color Format is RGB e D Sub Component from a video device The default Color Format is YUV gt You might need to manually set the Color Format if colors shown on the monitor screen do not display properly e DVI Color Format is automatically set to RGB e HDMI Color Format is not selectable In other words Color Format is automatically set depending on the input video source Press the ENTER key to select this option Press the A or V keys to change the settings e RGB e YUV HDMI RGB PC Range available only when HDMI input is in use Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device Press the ENTER key to select this option Press the A or V keys2. Language on page 30 under OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 22 e Picture menu on page 24 e Picture Advanced menu on page 26 Audio menu on page 29 e System menu on page 30 How to adjust your monitor 21 Display menu 1 Press the MENU key to display the main menu 2 Press the A or V keys to select DISPLAY and then press the ENTER key to enter the Auto Adjustment menu H Position TOE gt pressthe A or W keys to move the Pixel Clock 1 m highlight to a menu item and then press Phase MB Bm the ENTER key to select that item 4 Press the A or V keys to make adjustments or selections 5 To return to the previous menu press the MENU button Auto Optimizes and adjusts the Press the ENTER key to Adjustment screen settings select this option and make automatically for you The adjustment AUTO key is a hot key for this function CF When you connect a digital video output using a digital DVI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled 22 How to adjust your monitor H Position Adjusts the horizontal position of the screen image V Position Adjusts the vertical position of the screen image Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signa
3. OK and OK This will close the Display Properties windows You do not need to restart Windows XP as the BenQ LCD monitor drivers will operate immediately with no further action required by you Getting the most from your BenQ monitor 17 5 Picture optimization The easiest way to obtain an optimal display from an analog D Sub input is to use the AUTO key function Press the AUTO key to optimize the currently displayed image to the screen CF7 When you connect a digital video output using a digital DVI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled because the monitor will automatically display the best image Sulz Q Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the AUTO key function 18 If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display 1 Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press the AUTO key on the monitor Press the MENU key to access the monitor On Screen Display OSD menu Use the A or V keys to select DISPLA
4. keys to select NO in the OSD Lock submenu from the OSD Settings menu and all OSD controls will be accessible Press MENU to leave the OSD Settings menu DDC CI Allows the monitor Press the ENTER key to ON settings to be set through select this option Press the OFF the software on the PC AaoV keys to change the settings Information Displays the current e Input monitor property settings s Current Resolution Optimum Resolution best with the monitor e Model Name HDMI Auto When this function is Press the ENTER key to ON Switch activated HDMI port will select this option Press the Opp be in the input auto select loop Otherwise HDMI can only be selected by input select or by hot key AaoV keys to change the settings How to adjust your monitor 31 Reset All Resets all mode color and Press the or V keys to e YES geometry settings to the factory default values change the settings N 4 Q DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics 32 How to adjust your monitor 7 Troubleshooting Frequently asked questions FAQ The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make ad
5. gt If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer 14 Follow the instructions in How to assemble your monitor hardware on page 7 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selected the correct name of your monitor and click Next Click Finish Restart the computer Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows XP and Windows Vista Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions
6. of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to installon Windows Vista systems on page 16 e How to installon Windows XP system on page 17 Getting the most from your BenQ monitor 15 How to installon Windows Vista systems 1 Open Display Settings Right click the desktop and select Personalize from the popup menu Select Display Settings from the Personalize appearance and sounds window The Display Settings window will display 2 Click the Advanced Settings button The Generic PnP Monitor Properties window will display 3 Click the Monitor tab and the Properties button 4 Click Continue in the prompted User Account Control window 5 Click the Driver tab and the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for th
7. socket with the end of the stand arm then push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface N l 2 Q You should position the monitor and angle the screen to minimize unwanted reflections from other light sources How to assemble your monitor hardware 7 2 mE ze 8 Connect the PC video cable To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Cable Connect the plug of the DVI D cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use amm con To Connect the HDMI Cable Connect the plug ofthe HDMI cable to one of the two HDMI ports on the monitor Connect the other end of the cable to the HDMI port of a digital output device The video cable included in your package and the socket illustr
8. BenQ LCD Monitor User Manual E2220HD E2420HD Welcome Copyright Copyright 2009 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Please follow these safety instructions for best performance and long life for your monitor Power Safety e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal t
9. Movie for viewing e ECO videos e Game for playing video games e Photo for viewing still images e sRGB for better color matching representation with the peripheral devices such as printers DSCs etc e ECO for saving electricity with low power consumption by providing minimum brightness for all running programs 26 How to adjust your monitor Senseye Demo Displays the preview of Press the or V keys ON screen images under the e OFF to change the settings O selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Dynamic The function is to Press the ENTER key to 0 to5 Contrast automatically detect the select this option Press available distribution of an input the Aor V keys to when the visual signal and then to i i change the settings Picture Mode create the optimal is set to contrast Movie Game or Photo Display Mode This feature is provided to press the or W keys When the signal allow aspect ratio s other is T source is from a than 16 9 to be displayed 8 en DVI or D sub without geometric distortion e Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image e Full Scales the input image to fill the screen Ideal for 16 9 aspect images
10. U button Input Use this 2 change the Press the or V iyato e DVI Input to that appropriate change the settings e D sub VGA to your video cable connection type e HDMI 1 e HDMI 2 OSD Settings Press ENTER to enter the OSD Settings menu Language Ta the OSD menu Pressthe A oY keys to e English m change the settings e French e German e Italian e Spanish e Polish The language options e Japanese displayed on your OSD h may differ from those e Czec shown on the right e Traditional depending on the product Chinese supplied in your region e Hungarian e Simplified Chinese e Serbo Croatian e Romanian e Dutch e Russian Swedish e Portuguese 30 How to adjust your monitor H Position Adjusts the horizontal Press the A or W keys to 0 to 100 position of the OSD menu change the settings V Position Adjusts the vertical 0 to 100 position of the OSD menu Display Time Adjusts the display time of e 5 Sec the OSD menu e 10 Sec e 15 Sec 20 Sec e 25 Sec e 30 Sec OSD Lock a ale aa monitor Pressthe A ot V keys to e YES a 0 0 change the settings e NO accidentally changed When this function is activated the OSD To unlock the OSD controls and hotkey controls when the OSD is operations will be preset to be locked press disabled and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes Alternatively you may use the A or
11. Y and press the ENTER key to enter the menu If you notice a vertical noise like a curtain effect shimmering of vertical lines press the A or V keys to select Pixel Clock and press the ENTER key Then press the AoV keys to adjust the monitor until the noise disappears If you notice a horizontal noise press the AoV keys to select Phase and press the ENTER key Then press the AoV keys to adjust the monitor until the noise disappears Picture optimization 6 How to adjust your monitor The control panel orb ND 1 AUTO Adjusts vertical position phase horizontal position and pixel clock automatically 2 MENU key Activates OSD main menu and return to the previous menu or exit OSD 3 Volume key For Up Increase adjustment The key is the hot key for Volume 4 V Mode key For Down Decrease adjustment The key is the hot key for Mode 5 ENTER key Enters sub menus and select items For models with DVI inputs this key is also the hot key for Input 6 Power Turns the power on or off 7 vl Y OSD On Screen Display The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity See Hot key mode on page 20 How to adjust your monitor 19 Hot key mode The monitor keys perform as hot keys to provide direct access to particular function
12. and make adjustments based on these instructions You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 27 for details The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible Fe To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes e Alternatively you may use the A or W keys to select NO in the OSD Lock submenu from the OSD Settings menu under SYSTEM and all OSD controls will be accessible No sound can be heard from the built in speakers Cre Check whether Line In is properly connected e Increase the volume volume may be muted or too low e Remove your headphone and or external speakers If they are connected to the monitor the built in speakers are automatically muted No sound can be heard from the connected external speakers e Remove your headphone if
13. ations on the right may vary depending on the LCD model How to assemble your monitor hardware 3 Connect the audio cable Connect the audio cable between the socket on the rear of the monitor Line In and your computer audio outlet If you prefer using external speakers please also use another audio cable usually supplied with the speakers to connect the monitor Line Out to the input Line In jack of the speakers You may connect headphones to the headphone jack found on the left side of the monitor See picture on the right 4 Connect USB Devices I Connect the USB cable between the PC and the monitor via the upstream USB port at the back This upstream USB port transmits data between the PC and the USB devices connected to the monitor II Connect USB devices via other USB ports downstream on the monitor These downstream USB ports transmit data between connected USB devices and the upstream port See picture on the right III You can plug 2 more USB devices to the USB ports downstream found on the left side of the monitor See picture on the right How to assemble your monitor hardware 9 5 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled POWER IN on the rear of the monitor Do not connect the other end to a power outlet just yet 6 Route the cables via the cable clip Release the cable retaining cl
14. connectors If any pin is bent or broken off please contact your dealer to get necessary support No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on the screen gt e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Troubleshooting 33 Is the prompt on the display illuminated in orange Tf the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch The image is distorted flashes or flickers CF Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate
15. ct on the display Gamma Adjusts the tone Press the key to 1 8 2 6 luminance The default increase the gamma value value is 2 2 the standard tone becomes darker value for Windows and press the W key to decrease the gamma value tone becomes lighter CF The above options for Brightness Contrast Sharpness and Gamma are available only in the Standard mode 24 How to adjust your monitor Color Press ENTER to enter the Color menu This Color menu is available only in the Standard mode Normal Allows video and still Dressthe A or V keys photographs to be viewed i to select this option with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User Mode Tailors the image color Press the A or V keys e Red tint The blend of the Red 0 to 100 j and the ENTER key to Green and Blue primary selest Red Creem or sehen colors can be altered to 0 to 100 change the color tint of Blue Then use the or i the image W keys to make the color nn 100 Decreasing one or more adjustments of the colors will reduce their respective influence on the color tint ofthe image e g if you reduce the Blue level the image will gradually take on a yellowish tin
16. e CD ROM drive gt The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You do not need to restart Windows Vista as the BenQ LCD monitor drivers will operate immediately with no further action required by you 16 Getting the most from your BenQ monitor How to installon Windows XP system l 10 11 Open Display Properties The quickest shortcut to Display Properties is through the Windows desktop Right click the desktop and select Properties from the popup menu Alternatively the Windows menu to Display Properties is located in Control Panel In Windows XP version Control Panel is located directly under the main Start menu item The menu options displayed will depend upon which type of view is selected for your system e Under the Classic view click Start Control Panel Display e Under the Category view click Start Control Panel Appearance and Themes Change the screen resolution The Display Properties window will display Click the Settings tab and the Advanced button The Advanced Display Properties window will display Click the Monitor tab and select the Plug and Play Monitor from the list If there is only one mo
17. ip by squeezing the clip inwards as illustrated Position the cables together and re insert the clip over them to retain the cables neatly in place behind the monitor stand 7 Install the headphone hook optional step You can install the headphone hook to place your headphone It is useful when your headphone is not in use I Hold and insert the two tabs of the headphone hook into the two slots part of the vents These two slots are located under the two inverted triangles picture shown on the right II When you hear the click the hook is attached to the vents and is ready to use C7 The maximum load capacity of the headphone hook is 500g 10 Howto assemble your monitor hardware To remove the headphone hook I Point your finger into the small hole on the hook base II Lift the hook 8 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the right of the monitor Turn on the computer too and follow the instructions in Section 4 Getting the most from your BenQ monitor on page 13 to install the monitor software How to assemble your monitor hardware 11 co 12 How to detach the stand base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the compu
18. justments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen CT One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration Vt has a yellow blue or pink appearance Select MENU gt PICTURE gt Color gt Reset Color and then choose YES in the Caution message box to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable
19. l Not applicable to a digital input signal See also Picture optimization on page 18 Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 18 Press the A or V keys to adjust the value 0 to 100 0 to 100 0 to 100 0 to 63 How to adjust your monitor 23 Picture menu Brightness Contrast Sharpness Gamma Color Press the MENU key to display the main menu 2 Press the A or V keys to select PICTURE and then press the ENTER key to enter the menu 3 Press the A or V keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or V keys to make adjustments or selections To return to the previous menu press the MENU button Brightness Adjusts the balance Press the A key to 0 to 100 between light and dark f increase the brightness shades and press the W key to decrease the brightness Contrast Adjusts the degree of Press the A key to 0 to 100 difference between increase the contrast and darkness and lightness press the W key to decrease the contrast Sharpness Adjusts the clarity and eee key to 1to5 visibility of the edges of cn f kesah ece nihe miee mprove the crispness o TARN 5 the display and press the W key to have softness effe
20. nitor Front view Back view 9 onoun Run Speakers AC Power Input jack Line In and Line Out Cable clip HDMI socket x 2 DVI D socket D Sub socket USB port x 1 upstream connecting to the PC Lock switch 10 USB port x 2 downstream connecting to USB devices 11 Headphone jack 12 USB port x 2 downstream connecting to USB devices 13 Headphone hook indicators two inverted triangles 14 Control buttons 15 Power button gt Above diagram may vary depending on the model 6 Getting to know your monitor 3 How to assemble your monitor hardware CF7 If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so 1 Attach the monitor base Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface While holding the monitor firmly against the desk pull the monitor stand arm upwards clear of the monitor Orient and align the stand base
21. nitor in the list it will already be selected for you Click the Properties button The Monitor Properties window will display If the driver provider is listed as BenQ and the model matches that of your new monitor the proper drivers are already installed and you need do nothing further Cancel out of these property windows However if BenQ is not listed as the manufacturer or the correct model is not currently shown you will need to continue with these instructions Click the Driver tab and the Update Driver button The Hardware Update Wizard will display Follow the wizard instructions noting the steps below Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer you attached the monitor to Check the option Install from a list or specific location and click Next Check the option Search for the best driver in these locations and also check Search removable media then click Next Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6 When completes the wizard should have found and selected the BenQ driver on the CD appropriate to your monitor model Select single click the correct name of your monitor from provided driver list on the CD and click the Next button This will copy and install the appropriate monitor driver files to your computer Click Finish This will close the wizard and return you to the Monitor Properties window Click Close
22. o HO3VV F or HO5VV F 2G or 3G 0 75mm2 must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing e Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing Table of Contents ROP YAR n E EE EE EA 2 Discl imer sr sr een 2 Getting started ernennen 4 Getting to know your monitor an 6 Front View aaa ee 6 DOL VL RE RETTET EEE TEN HT NR 6 How to assemble your monitor hardware sssssessssessesseceeceececeececesceesecesceeeeeeseeeees 7 How to detach the stand base nsancnanaetiaeannacinnte our dota cehenbomenars 12 Getting the most from your BenQ monitor sssssssesessssesssresesresesresesresesreneseeresessesesresesees 13 How to install the monitor on a new computer an hin 14 How to upgrade the monitor on an existing com
23. puter s s ssssssessssssssssssssssesesesesesesesesestsesesesesesees 15 How to install on Windows Vista sten sn aan nenn anne en 16 How to install on Windows XP system a npn DDO nn 17 Picture optimization ae nm inlseie 18 How to adjust your monitor san ea 19 Th c ntrolpanel snno onoma A a aa 19 Hotkey Mode a a AE Aae a AE Aae ee ana 20 Man menu mode a aaa ee 21 Troubleshooting zn Eee 33 Frequently asked questions FAQ lt aceecenraracceseuesosuesnivevance oan Genen aRGORURDHORDITENTEE 33 Need more Nepia aa eiere Eee Eee e asc Ea E AAA AAOC EEEa EDEN 35 1 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Base Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Video Cable D Sub 4 Getting started Video Cable DVI D Optional accessory for models with DVI inputs sold separately Video Cable HDMI Optional accessory for models with HDMI inputs sold separately Audio Cable USB Cable Headphone hook 2 Q Q Q l N Q Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Getting started 5 2 Getting to know your mo
24. s whenever the menu isn t currently displaying on screen Volume hot keys Volume Mute Mode hot key MODE Standard Press the key to display the Volume indicators Further press the A key will increase the volume while the W key will decrease the volume To Mute press the Volume hot key for 3 seconds To release Mute press the Volume hot key for 3 more seconds Press the W key continually to switch between the 6 modes for the main window including Standard Movie Game Photo sRGB and ECO The setting will take effect immediately See also Picture Mode on page 26 Input hot key not available for analog only models INPUT D sub 20 How to adjust your monitor Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor The setting will take effect immediately See also Input on page 30 Main menu mode You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press the MENU key to display the following main OSD menu There are five main OSD menus 1 Display 2 Picture DISPLAY Auto Adjustment DT 4 Audio V Position 27 Pe 4 5 System 3 Picture Advanced Phase Use the A up or V down keys to highlight a menu item and press the ENTER key to enter the Menu item settings N f Q The OSD menu languages may differ from the product supplied to your region see
25. t If you reduce Green the image will become a magenta tint Foe Ads ed of press te A or W do 010 P to adjust the value Saturation Adjusts the Press the or W keys 0 to 100 purity degree of colors to adjust the value CF The above options for Hue and Saturation are available only if the signal source is Component Video or HDMI Reset Color Resets the User Mode Press the or W keys e YES custom color settings to to change the settings NO the factory defaults Press MENU to leave the Color menu AMA Improves the gray level Press the or V keys ON E2420HD only response time ofthe LCD to change the settings e OFF panel How to adjust your monitor 25 Picture Advanced menu 1 Press the MENU key to display the main menu 2 Press the A or V keys to select PICTURE ADVANCED and then press the Rictute Meds ENTER key to enter the menu Senseye Demo i oo _ 3 Pressthe A or V keys to move the DIE Pla ya 00 EHE EEE EEE highlight to a menu item and then press cao rome O ONU the ENTER key to select that item HDMI RGB PC Range 4 Press the or V keys to make adjustments or selections 5 To return to the previous menu press the MENU button Picture Mode Selects a picture mode that Press the or W keys e Standard best suits the type of to change the settings e Movie images shown on the or screen e Standard for basic PC Plate application e sRGB e
26. ter before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Press the locking clips to detach the monitor base from the monitor stand arm How to assemble your monitor hardware 4 Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the
27. the headphone is connected to the monitor e Check whether Line Out is properly connected e Ifthe external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Sound cannot be muted e Restart your computer e Update the graphics and or audio driver 34 Troubleshooting USB devices are not working gt e Check whether upstream and downstream USB are properly connected e Install a corresponding USB device driver if available Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 35
28. to change the settings e RGB 0 255 e RGB 16 235 How to adjust your monitor Audio menu Volume Mute Audio Select Auto Detect 1 Press the MENU key to display the main menu menu 2 Press the A or V keys to select AUDIO and then press the ENTER key to enter the 3 Press the A or V keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or V keys to make adjustments or selections 5 To return to the previous menu press the MENU button automatically Volume Adjusts the audio volume Press the key to 0 100 increase the volume and press the W key to decrease the volume Mute Mutes the audio input Presthed on keys ON to change the settings e OFF Audio Select users to Er sa Pressthe Accor W keys e PC Audio ne acer to change the settings e HDMI Audio 1 monitor detect it i e HDMI Audio 2 e Auto Detect How to adjust your monitor 29 System menu OSD Settings DDC CI Information HDMI Auto Switch Reset All 1 Press the MENU key to display the main menu menu 2 Press the or V keys to select SYSTEM and then press the ENTER key to enter the 3 Press the or V keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or V keys to make adjustments or selections 5 To return to the previous menu press the MEN
29. very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 14 e How to upgrade the monitor on an existing computer on page 15 If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer Getting the most from your BenQ monitor 13 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for acomputer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it
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