User Manual - Town & Country Security Systems Ltd
Contents
1. 12 CHAPTER 9 ANTI CODE ENGINEER RESTORE eren mmn nnn 13 ANTIEC OD cNRRTNETURERERNT 13 9 2 ENGINEER RESET 13 CHAPTER 10 INTELLIGENT SETTING mmm Hmmm 14 CHAPTER 11 FAULT INDICATIONS UNABLE TO SET 15 11 1 FAULT INDICATIONS ECKE EN 15 11 2 UNABLE TO 15 11 3 KEYFOB FAULT 15 CHAPTER 12 ADVANCED FUNCTIONS Q ccccccccecsccecsccccsccsceacsceaceceneeneseeaeseeenenesneass 16 12 1 CHIME FEATURE RET 16 12 2 OMITTING INPUTS ED EDER ERE UE naaie 16 12 3 KEYPAD HOLD 16 CHAPTER 13 MASTER MANAGER MENU een nmm mmn 17 13 1 ENTERING THE MASTER MANAGER2. 17 13 2 EXITING THE MASTER MANAGER MENU 17 13 3 SET DATE AND TIME ex adu se nisse 18 13 4 CHANGE CODES ADDING CODES TAGS AND KEYFOBS eene eene nnne nnn nnn nnn nnns 19 13 5 REVIEW No CN RENS 21 13 EE 21 22 13 SIREN em 22 13 9 TEST COMMUNICATIONS _ EF FEES Evi E EYES FEE Ses EE ERE 23 13 10 DIAL OUT MENU m m E M 23 13 11 ALLOW ENGINEER MENU 24 13 12 ENTER 24 CHAPTER 14 DISCLAIMER FRAN MERE MR Hv RT End du 25 CHAPTER 15 ENGINEER CONTACTS AND
3. 21 13 7 Walk Test The Walk Test function allows the testing of all programmed inputs on the alarm system gt Use the LB and keys to scroll to Walk Test Press the key WALK TEST gt Select which level set to walk test Press the key to walk test all inputs or press the key to walk test Walk Test Parts an input individually ABCD Walk testing all inputs gt Walk test the mentioned inputs on the display After all inputs have been Walk walk test successfully walk test Input 81 completed will be displayed Walk testing individual inputs gt Use the LB and LD keys to scroll through the different inputs and press Walk Test Input re11 the key to walk test that input 13 8 Siren Test This function is used to test the siren and strobe outputs Usethe Bland keys to scroll to Siren Test Press the key SIREM TEST This tests both the siren and strobe outputs Press the key Testing Siren Page 22 13 9 Test CHC Communications This function is used in conjunction with SMS texts It is used to communicate with the SMS Host computer the mobile phone server gt Use the LB and keys to scroll to Test CHC Communications Press the key If you are using a PABX line that needs a 9 to dial out press the key or press the key if not The control panel will then call the CHC If Failed CHC test is displayed plea
4. peo LETHA tt 34 Page 18 13 4 Change Codes Adding codes tags and keyfobs The Change Codes function allows adding editing and deleting of user codes and the edit of the master manager code Tags can also be programmed here for any user code as well as wireless keyfobs which are each assigned to a user The control panel can have up to 80 user codes tags up to 32 users can be assigned to wireless keyfobs Button Actions Each wireless keyfob has 4 buttons that can be programmed for any of the functions below No Action Disables the button Show Status If the keyfob is learnt the LED will flicker when asked for the status Set Area Sets the chosen area Unset Any Area Unsets any area on the system Latch Output Enables an output that your engineer may have programmed Timed Output Enables an output for a period of time that your engineer may have programmed Flexi Set Flexi set allows you to choose which level area to set if a user code is assigned to one or more levels areas If this function is disabled when a user code is entered the system will automatically set the levels areas that the code is assigned to gt Use the LB and keys to scroll to Change Codes Press the YES key CHANGE CODES gt To edit user codes press the key Codes Enter the user number to be edited Press the key User Humbert gt Enter the new code present a
5. 26 15 1 ENGINEER 26 15 2 CERTIFICATION M 26 15 3 INPUT CONTACT aan nee ee ee ee PIDE HU ee 27 CHAPTER I INTRODUCTION Two Way Wireless Security Protect Your Family and Property Without Compromise This wireless alarm system has been designed with your security in mind with quick and easy installation and minimal maintenance this system protects your home with a multitude of unique features Taking full advantage of the innovative two way wireless technology the wireless devices on this system are constantly communicating with each other using High Security Wireless Encryption Protocol Compared to a conventional one way wireless system where devices can be asleep for up to five minutes at a time therefore compromising your security this alarm system ensures your safety at your home or office at any time This alarm system has been engineered to be secure reliable and easy to use It includes the following features Battery Monitoring Saving This wireless alarm system uses advanced technology to preserve the battery life of each wireless device However the system informs you when a battery needs replacing a month in advance before the
6. RED LED This can be programmed by your engineer to illuminate when the alarm has activated for example Page 6 CHAPTER 3 THE KEYFOB The wireless keyfob has 4 buttons that may be programmed for specific purposes please see Change codes on page 19 for more information 3 1 Locking the Keyfob All 4 buttons on the keyfob may be locked so that any accidental presses will not affect your alarm system this protects the buttons from being pressed if a keyfob is next to keys etc in someone s pocket Locking the keys on the keyfob is performed by pressing any buttons that are diagonal with one another at the same time LOCK amp or UNLOCK The RED LED will flash indicating that the fob has been locked To unlock press both buttons together again and the GREEN LED will flash indicating that the keyfob is now unlocked NOTE When locked the LED status will also be disabled The buttons can be customised see Change Codes page 19 to operate as desired The table below gives an example of how each button may be programmed LOCK BUTTON Programmed for Set Area When pressed the chosen area will be set chosen in the function Change Codes UNLOCK BUTTON Programmed for Unset Any Area When pressed the alarm system will unset if set BUTTON Programmed for Latch Output When pressed a gate will open When pressed again the gate will close BUTTON P
7. Additional remote keypads may also be added please contact your engineer for more information LA Exit manager menu Selects Level Set A Control Panel Keypad Moves backwards to the previous menu item Selects Level Set B Enables chime and displays additional information in the log Scrolls back one in a sub menu Selects Level Set C D Moves forward in the log scrolls between options and enters the master manager menu Selects Level Set D Not used Directional buttons Selects items and enters menus Cancels items resets the panel and moves to next item in master manager menu G Tag Area Where you present FA your tag to set unset D gt 2 RS chek e iy oe AN lt gt 1 The Internal Tag Reader A Alert LED e Alarm LED R Tamper LED AN Fault LED ol Unset LED LEFT GREEN LED After a valid tag is presented the GREEN LED will illuminate indicating the power status
8. continue to contact this CHC at regular intervals to verify the operation and update and confirm the routing information and authorisation as appropriate The charge for this service is raised by the use of the premium rate telephone number Please check with your installer for exact charges Whilst we will use our best endeavours to resolve any issues relating to these uses of equipment made by us are in no way responsible for the operation of the PSTN or other transmission media the Alarm Receiving Centre or the SMSC or for the end to end security and delivery Enforcer GSM Pyronix Ltd holds no responsibility in any costs that occur due to numerous test calls If you are concerned by this please discuss these test calls with your installer Pyronix Ltd hold no responsibility for any calls that do not get sent to a telephone number after an alarm due to signal loss or network failure this is the responsibility of the network provider Page 25 CHAPTER I5 ENGINEER CONTACTS AND TABLES 15 1 Engineer Information Environmental Class Your panel is suitable for use in installations designed to meet the European requirements of Security Grade 2 Environmental Class 2 When all parts are working normally this equipment in combination with the PSTN and suitable ARC equipment will meet the requirements of ATS2 External arm disarm readers meet the requirements of environmental class 4 Your panel is designed to automatically in
9. device stops working This key feature gives you enough time to change the battery in the specific device Conventional wireless alarm systems may not give you a low battery warning signal meaning that devices could stop working leaving your environment unprotected Intelligent Arming This feature enables the control unit to automatically recognise when you re at home or away Using this knowledge this system is able to arm itself in the correct mode without you having to choose User Friendly Keyfobs The fully two way wireless keyfob allows you to see the status of the control unit via 3 colour LEDs System armed When the system is armed a RED LED will illuminate System disarmed When the system is disarmed a GREEN LED will illuminate System fault When the system is in fault condition an AMBER LED will illuminate It is possible to allocate different functions to each keyfob such as arming disarming different areas activating outputs requesting system status and activating panic alarms Up to 32 wireless keyfobs can be added to the wireless alarm system Each wireless keyfob has its own user ID which can be reported to the ARC and stored into the event log of the control panel individually The keyfob also allows you to arm disarm every area individually giving you total control of your system User Automation Outputs This wireless alarm system includes user automation outputs that give you the option to operate up to 20 dev
10. reason the keyfob status LED flashes ORANGE indicating a fault is on the system The fault will be shown on the keypad your engineer or omit the input page 16 Qna Page 15 CHAPTER le ADVANCED FUNCTIONS The chime can be used for any input on the system This can be set up by your engineer To enable the chime on the keypad when the time is displayed press the LC key and a c will be displayed on the right side of the keypad display Press the key again to clear the chime feature Omitting Inputs On occasion a detector may need to be isolated if a room is occupied Enter your user code L Mies 5 Fad ee ec Press the LYES key Input Bl Select the inputs that need to be omitted Press the key After 10 seconds the exit time continues Note Inputs have to be programmed as omittable by your engineer for this feature to operate 12 3 Keypad Hold Up If an emergency alarm is needed press and hold both the 1 and keys A hold up alarm will be generated Note The Hold Up facility needs to be enabled by your engineer either silent or ae full alarm 2 HU 2 Key HU and duress codes programmed on the system by your engineer are not permitted to send a signal to the Alarm Receiving Centre under police regulations in Eneland Wales or Northern Ireland Please note that the keyfob can also be programmed to support a hol
11. EN50131 1 2006 A1 2009 EN50131 3 2009 EN50131 6 2008 EN50131 5 3 2005 A1 2008 Security Grade 2 Environmental Class HEER ge fe gt uud agi User Manual Wireless Alarm System PIEZO WARNING This wireless alarm system contains a 100dBA siren please be aware of this after activation RINS1346 4 Default Codes User Code 1234 Master Manager Code 2222 CONTENTS CHAPTER 1 4 CHAPTER 2 KEYPADS READERS ieiuna Eus eee 6 CHAPTER 3 THE EET T 3 1 LOCKING THE KEYFOB esu um Ask siu EXE ten NREN NNI 7 3 2 BUTTONS 7 QUICK SETTING cscs re wee a M Scene dee bac eases D D S DIRE NUS 7 CHAPTER 4 USING PREDICTIVE TEXT 8 CHAPTER 5 SETTING THE ALARM nnn 9 CHAPTER 6 UNSETTING THE ALARM 10 CHAPTER 7 UNSETTING AFTER AN ALARM nnn mmm 11 CHAPTER 8 USING A TAG
12. and B If a final exit input is activated during the setting procedure the system will quick set area A Page 14 as EIS EDT m l 2 TERRE TEL L EHEk LE Nue Brea B CHAPTER II FAULT INDICATIONS UNABLE TO SET Fault Indications Any faults that occur on the system will be easily recognised by the flashing ALERT LED qu B R 5 MT To see what the fault is a valid user code Alarm Silenced needs to be entered Battery Depending on how the system has been set up by your engineer it may be possible to arm the system with a fault to do this press the key Possible faults that may be displayed on the keypad Modem fault 100 Digi Fail Comm CHC Test Fail Line Fault 100 ATE Line Fault ATE Fail Comm Device Fail 485 Comms Lost SAB Tamper Case Tamper Battery Fault or Mains Fail The faults mentioned above may affect the overall performance of your alarm control panel if any of the above are displayed you should contact your engineer immediately Unable to Set If unable to set is displayed it indicates that an input is already active and the Unable to Set i i lnrut kil area where the input is should be checked for open windows pets movement etc PEN RM en E If the problem cannot be solved contact A 5 f Keyfob Fault Indications If the panel is unable to set for any
13. d up alarm Please discuss this with your engineer Page 16 CHAPTER 13 MASTER MANAGER MENU The Master Manager Menu has the following functions Function Description Review Logs Displays all information of the control panel The Master Manager has access to all the options above A user code has access to the User Menu which includes the functions Change Code Review Logs Allow Engineer Menu and Exit User Menu 13 Entering the Master Manager Menu gt Press thel D key Enter the master manager code or user code tag gt Use the LB and keys to scroll through the different functions mentioned above La 4 _ E n 1 SUE OR I E Crier Vilar i ca I ou VM 8 RA fw s p __ 4 N B 4 e ozz nmo E io gt Use the LB and 10 keys to scroll EXIT MANAGER through until Exit Manager Mode is MODE displayed Press the YES key OR when a main menu item is displayed capital letters press the A key Page 17 13 3 Set Date and Time Usethe Bland keys to scroll to Set Date amp Time Press the key SET DATE amp Enter the Year gt Press the key gt Enter the Month gt Press the key gt Enter the Day gt Press the key gt Enter the Hours gt Press the key gt Enter the Minutes gt Press the key m
14. es or no Press the key 13 12 Enter Anti Code If an anti code or engineer code is required to reset the system after an alarm event it may be entered here gt Use the LB and keys to scroll to Enter Anti Code Press the key gt Enter the anti code or the engineer code and Press key The system will be reset Page 24 CHAPTER 14 DISCLAIMER Enforcer PSTN The control panel includes the facility to send electronic signals to an Alarm Receiving Centre ARC and also to send SMS text messages to mobile telephones Alarm etc signals may be transmitted via a PSTN link using a variety of formats to suitable receiving equipment located at the premises of an independently operated Alarm Receiving Centre Provision is also made for the use of third party device to transmit signals to an Alarm Receiving Centre by means of the PSTN GSM IP or other network The SMS facility uses a PSTN connection to a special SMS Centre where the information is transferred to the GSM network for delivery to the client s designated mobile telephone s The SMSC services are provided by GSM network operators or other reputable companies whose operation is outside the manufactures of the control panel have an embedded premium rate telephone number that is used to contact a Host computer prior to commissioning in order to download the SMSC details and appropriate call routing authorisation The control panel will
15. hibit certain functionality The factory default settings are shown below After 3 unconfirmed alarms in the same area or 1 confirmed Signal alarm Signal Signal alarm Keypad After 30 key presses without entering a valid code keys are disabled for 90 seconds After reinstatement this will be repeated after each 7 key presses until a valid code is entered Tag Reader or After 6 presentations of an invalid tag the reader will be disabled for Tag ata 90 seconds After reinstatement this will be repeated for each invalid keypad tag until a valid tag is used This figure is programmable by the Engineer Number of Code Differs tag hex code All Wireless devices comply with the following EU requirements And meet the following standards where relevant ETSI EN 301489 3 2000 EMC Radio equipment Part 3 Short range devices SRD 9kHz to 40GHz ETSI EN 300 220 EMC Receiver Class 1 Environmental Category 1 CEPT ERC Recommendation 70 03 Annex 1 Compliant operation is only guaranteed when installed and operated according to the relevant installation and user manuals Page 26 15 3 Input Contact Table Input Name Input Areas Description wea 27 For electrical products sold within the European Community At the end of the electrical products useful life it should not be disposed of with household waste Please recycle where facilities exist Check with your Local Au
16. ices such as gates lights sprinklers etc via your keypad or remotely via your Keyfob extending the use of your security system SMS Text Notifications This wireless alarm system will notify you via SMS text message of any incidents within your home in real time This can be programmed to send a notification in different situations System is armed or disarmed Notification that your child has returned home from school safely Alarm activation Notification that the alarm has been triggered allowing you to monitor your home from anywhere in the world Page 4 This wireless alarm system is a level set system which may be set up in the following way You can choose which level set to arm for example Level Set A Full set of the house Level Set B Upstairs set Downstairs unset Level Set C Garage set Rest of house unset Your engineer will be able to design the system according to your needs This alarm system can be set up to communicate to an alarm receiving centre which can monitor all activations of your property You can also have SMS texts sent to your phone when alarm activation has occurred Please ask your engineer for more information Default Codes User Code 1234 Master Manager Code 2222 Page 5 CHAPTER 2 KEYPADS READERS There are three different devices that may be used in the process of setting unsetting the alarm system these are the main keypad the external tag reader and the internal tag reader
17. keyfob button gt Press the YES key gt Repeat the same procedure as above Page 20 bon Action Cot Geos iol User lz mu oe ma Wiser Controls Wiser Set Options I liz st S t MUN m Dod m a Im adi Ghanas Master saar funem i i ii LUC PL Master PManaser Mela 13 5 Revieui Logs The Review Logs function monitors all operational information of the alarm system such as setting unsetting information and alarm activations etc Use the LB and keys to scroll to Review Logs Press the key Press the key The most recent event will be displayed press the and LD keys to scroll backwards and forwards through the log Press the key to show more information such as which input activated or which user set the system User Bl etc 13 6 Phonebook If SMS texting is programmed there will be up to 4 mobile numbers also programmed which may be changed in this function If any numbers are added you will need to perform a CHC test to activate each call see page 23 gt Use thel B land keys to scroll to Phonebook Press the YES key Use the and LD keys to scroll through the different telephone SMS Numbers numbers r1 Enter the mobile number Press the key Mobile Ha 17 HN
18. m depending on the type of exit mode programmed Final door Timed or Push to set Page 12 CHAPTER 9 ANTI CODE ENGINEER RESTORE 9 1 Anti Code Your engineer may have set up the system so that either an anti code or engineer restore is required in order to fully restore the system your code will still silence the alarm just not restore the system After alarm activation has occurred enter Alarm Silenced your user code to silence the alarm The Restore 5172276 keypad will display as follows Take note of the number on the screen and call your alarm receiving centre Press the key When the time is displayed enter the number Performed _ given to you by the ARC Engineer Restore Performed will be displayed L Press the NO key to go back to the time When the time is displayed enter the Festi ned engineer number Engineer Reset Performed will be displayed Press the key to go back to the time Page 13 CHAPTER IO INTELLIGENT SETTING If intelligent arm is enabled by your engineer the system automatically recognises whether to full arm Level Set A or part arm Level Set B Flexi Arm Page 19 should be disabled for this feature to work properly Enter your user code Or Present a valid tag to the circled area Or Press the set button on the keyfob The system will set in level set B the user code tag fob must be programmed for level sets A
19. ng that the system is now set Page 9 CHAPTER 6 UNSETTING THE ALARM CODE TAG gt Enter the building gt The Entry time will start NS s V I Enter your user code Or Present a valid tag to the symbol circled The level set that the code is assigned to will be Unset gt Note If flexi set is disabled see page 19 then the system will automatically Unset that level set once a valid user code or tag is presented B B mo me UNSETTING USING A WIRELESS KEYFOB PLEASE NOTE Unsetting with a keyfob will only be allowed if your engineer has enabled this gt Tounset via a keyfob Press the key gt The keyfob LED will start to flash GREEN indicating that the system has unset Page 10 CHAPTER 7 UNSETTING AFTER AN ALARM gt Enter your user code Or E E A Present a valid tag to the symbol 5 SN circled am mm T g indicati Livins Room The alarm symbol will flash indicating there has been an alarm activation and the keypad will display which input has activated gt Press the key to reset the system EB 2 BODE UNSETTING AFTER AN ALARM USING A WIRELESS KEYFOB PLEASE NOTE Unsetting with a keyfob will only be allowed if your engineer has enabled this gt To unset via a keyfob Press the key gt The keyfob LED will start to flash GREEN indicating that the system has u
20. nset gt Resetting the system after an alarm can only be done at the keypad Page 11 CHAPTER 8 USING A TAG READER If you have a tag reader installed then it will be possible to set and unset the alarm system using a tag the same tags can also be used to set unset via the keypad prox There are two types of readers that can be used with the Alarm System the Internal Tag Reader used for indoors only and the External tag reader used for both indoors and outdoors Tags for the readers need to be programmed through the Change Codes function in the Master Manager Menu see page 19 The internal and external readers can be both assigned to individual level sets this will need to be set up by your engineer Enabling the readers to the alarm system will be done by your engineer To set unset the system using the Internal Tag Reader present a pre programmed tag to the tag symbol as shown The system will then set depending on the type of exit mode programmed Final door Timed or Push to set e 1901010 To set unset the system using the external Tag Reader present a pre programmed tag to the centre of the prox The system will then ar
21. rogrammed for Timed Output When pressed a door will unlock after a programmed time the door will lock again automatically If one of the buttons is programmed as Set Area the alarm system can be set by the keyfob The keypad will then start to count down the exit time or wait for a final door to be closed depending what the exit mode is programmed as by the engineer or the PTS button to be pressed Once the alarm panel is in this setting stage it is possible to quick set the system by pressing the same button again this will reduce the time to set to immediate The alarm panel will revert to the normal display with the time showing but a beep will be heard once the system has been set Please note this feature cannot be used if Intelligent Arming is enabled Ir Page 7 CHAPTER 4 USING PREDICTIVE TEXT E TIT The control panel incorporates predictive text so the system will predict the word that is being spelt For example if you type John press the key once and the name Julia will appear Press the D key to move the cursor over the and press the key 3 times to change it to an o The name John will now appear Press the key to accept If the word that you require does not appear in the list j
22. se call your engineer TEST CHC rra Table m Oc 0 oh l a Press Y if using DD mas kl ad owt i I dk I dk d i i e Testina to CHC D aces I mm um Ss 4 SN I3 IO Dial Out Menu The control panel may be dialled into and programming information kept on a PC using the InSite UDL software This function allows the control panel to dial a Pre programmed PC telephone number programmed by your engineer to directly dial to a PC This is usually used when your engineer requests it gt Use the LB and keys to scroll to Dial Out Menu Press the key Use the LB and 0 keys to scroll through the different PC numbers press the YES to dial that number Use the LB and LD keys to select the operation that needs to be performed Press the YES key The control panel will dial the programmed PC If this fails please contact your engineer Press the key Page Select Operation Ces t te Ora 8 00 inha oe m i am al Calling remote P B i 23 13 11 Allow Engineer Menu If this function is enabled the engineer will require authorisation from you before they can access the engineering menu gt Use B land keys to scroll to Allow Engr Menu Press the YES key a est FILL DUI gt Usethel B land LD keys to select either y
23. tag press a keyfob button this display won t be displayed if a keyfob is assigned Enter User Code gt Once asterisks appear the tag or keyfob will be assigned to this user gt Press the key Programming Wireless Keyfobs If a keyfob is programmed user name will be displayed first Enter the user name for help on User predictive text please see page 8 Press the YES key Page 19 Select the different buttons to program using the B and LD keys Press the key Select the appropriate action for the button using the B and LD keys Press the key Choose the type either user or manager using the key gt Press the key This screen will not be displayed if you have programmed a wireless keyfob gt Enter the arm modes partitions that the user will be assigned to gt Press the key gt Choose the Setting option for the user code Unset Set Unset Set using the LD key Press the YES key This screen will not be displayed if you have programmed a wireless keyfob gt Chooses whether Flexi Set is to be enabled disabled using the D key gt Press the key This screen will not be displayed if you have programmed a wireless keyfob gt Enter the user name for help on predictive text please see page 8 gt Press the YES key gt To edit the Master Manager Code press the key gt Enter the new code present a tag press a
24. thority or retailer for recycling advice in your country When disposing of the product the batteries must be removed and disposed of separately in accordance with the local regulations
25. ust continue typing the word letter by letter In addition the LA B J keys are used as follows make the character into a capital B move cursor left C clears cursor adds space LD moves cursor right Page 8 CHAPTER 5 SETTING THE ALARM CODE TAG gt Enter your user code Or gt Present a valid tag to the symbol circled Como umb ES Enter the level set you wish to set and press the YES key gt Please wait arming wireless will be displayed gt There are three different setting methods your installer will instruct you through which of these have been designed into your system 1 ams mmt 1 m EAT Inm 4 DIT gt Final Door Leave the building and xit route make sure the exit door is closed properly Timed Make sure you leave the building before the timer shown on the keypad expires gt Push to set Press the push to set button installed by your engineer to arm the system SETTING USING A WIRELESS KEYFOB gt To set via a keyfob Press the l key The keyfob LED will start to flash GREEN indicating that the system is starting to set gt Please wait arming wireless will be displayed on the keypad and the programmed area will begin to set gt To quick set press and hold the ARM key a second time for 4 seconds gt Once set the keyfob LED will illuminate RED indicati
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