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SonicWALL CDP 5.1 Agent Tool User's Guide

1. Gle View Tools Help Bee Microsoft Exchange Server User Mailbox v Size 0 00 Ko Sire on Disk NDOKA Size on Disk Step 4 In the Add Mailbox dialog box select one or more mailboxes to backup CT x Step5 Click Add The selected mailboxes appear in the bottom pane of the User Mailbox application page d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Scheduling Backups for User Mailboxes This section describes how to configure the backup schedule for user mailboxes Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane select the user mailbox for which you want to schedule backups Step 3 In the right pane click the Backup Interval button AAagent Tool M5 Test Box 3 2 Agplicetions I 5 x PREA Status Folders Ag comn Search O Sanw Applications D Om Coechange User Mailbox Macroaelt Exchange Serva Usar Malen t 5 ooore J n Dow 000K9 Step 4 In the Schedule Interval dialog box select one of the following backup intervals from the drop down list e Monthly The backup occurs once a month Select the date of the month on which to run the backup Backups scheduled for dates at the end of the month such as the 31st will be run on the last day of the month for shorter months Select the time at which to start the backup e Biweekly The
2. k This folder is Not Marked for Offsite backup If you want to add this folder for Offsite backup press y else press any other key to leave this operation Step 4 Type y and then press Enter The following is displayed kee Successfully added the folder for Offsite Backup d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W Restoring a Folder to Your Computer Step 1 Step 2 Step 3 Step 4 To restore a backed up folder and its contents to your computer perform the following steps Display the list of backed up folders as described in Listing Backed Up Folders and Folder Contents on page 67 List of Folders in the appliance 10 0 30 38 1 LinuxTesting Select a folder from the above list or press Esc Enter to cancel this and go back to Appliance menu Type the number for the folder you want to restore and then press Enter The following menu is displayed when you select a folder Appliance Folder Menu 10 0 30 38 Selected folder LinuxTesting Marked for Offsite backup No 1 List folder contents Restore folder to a path Offsite backup settings Remove old revisions of files Purge deleted files Remove folder from appliance backup Go to list of Appliance folders Go to Appliance Menu Exit CDP application Se ON a Enter your choice from the above list Type 2 as your choice and then press Enter The following is displayed
3. Folders a Add Folder 2 Remove Old Versions 08 Gad Common Foktar 2 Hetmave Debates lens Select a common folder from the list such as Desktop or My Documents If your installation supports offsite backups an optional service and you wish to use this feature select the Set for Offsite Backup checkbox Click the OK button to start a backup Add Common Folder Backup Select Common Folder Backup CA Documents end Setting admen D eth top La C Doeuments and Settings admin F avertes OC Wecunents and Settrge adirei My Documents ACAD ocuments and Setting dawistrator Desktop L C Documents and Settings Administration F avomies _ACADocuments and SettingiAdmiristatonMy Documerts La CA Documents and Setting McAdeeMVS Li sei D etap a lt M Set For Offsite Backup Click the Status button to return to System Status view ei G D Status Foiders Application Search Help d SonicWALL CDP 5 1 Agent Tool User s Guide Setting up Your SonicWALL CDP Agent W 8 To verify your common folder backup view the File Activity Log The file activity log displays the files that are currently backed up File Activity Log Name Stat Date Time Size Complete SomcWALL SomcUS_ 017 19 06 01 275 UU UU UU HG4 KB In Prog Note For more information on configuring your SonicWALL CDP appliance refer to the SonicWALL CDP Administrator s Guide Congratulations You have successfully set up and tested your
4. MS Test Box 3 one Agent Status Agent State Upioad Queue Policy Settings Po cy Nane Defnut Po cy Oftste Dech tinonieo Maged Esey Carin 168 Faers Nome set Disk Used 0 MO Microsoft Exchange InfoStore Backup and Restore This section describes how to configure and use the Microsoft Exchange InfoStore Backup and Restore server application in SonicWALL CDP 5 1 SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore is a feature that allows you to backup and restore a Microsoft Exchange Storage Group The InfoStore is backed up onto your SonicWALL CDP appliance You can use this feature by adding the Microsoft Exchange Server InfoStore application to the SonicWALL CDP Agent Tool From the Agent Tool you can use the InfoStore application to configure the backup schedule the parameters for offsite backup and to restore the Microsoft Exchange Storage Group back to your machine Note The SonicWALL CDP appliance must be licensed for server applications d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature provides the functionality and flexibility that you need to backup and restore a Microsoft Exchange Storage Group The InfoStore Backup and Restore feature includes the following capabilities e Convenient interface for adding InfoStore to or removing it from the backup process Ability to
5. Enter the target folder path to restore or press Esc Enter to discard this operation To restore the folder and its contents type the target location on your computer and then press Enter In our example the target destination is the folder Test Restore messages such as the following are displayed as the folder and contents are restored to the destination Restored Test LinuxTesting CDP_TC1 pl 969 bytes out of 969 bytes Restored Test LinuxTesting CDP_TC10 pl 872 bytes out of 872 bytes Restored Test LinuxTesting CDP_TC11 pl 917 bytes out of 917 bytes Restored Test LinuxTesting CDP_TC2 pl 1004 bytes out of 1004 bytes Restored Test LinuxTesting CDP_TC3 pl 2229 bytes out of 2229 bytes Restored Test LinuxTesting CDP_TC31 pl 1944 bytes out of 1944 bytes Restored Test LinuxTesting CDP_TC4 pl 2194 bytes out of 2194 bytes Restored Test LinuxTesting CDP_TC4_old pl 873 bytes out of 873 bytes Restored Test LinuxTesting CDP_TC5 pl 875 bytes out of 875 bytes Restored Test LinuxTesting CDP_TC6 pl 815 bytes out of 815 bytes Restored Test LinuxTesting CDP_TC7 pl 896 bytes out of 896 bytes Restored Test LinuxTesting CDP_TC8 pl 871 bytes out of 871 bytes SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Restored Test LinuxTesting CDP_TC9 pl 853 bytes out of 853 bytes Restored Test LinuxTesting cdp_result out 52 bytes out of 52 bytes Restored T
6. In Exchange right click the user mailbox and select Reconnect This reconnects the mailbox to the Active Directory account Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 30 to restore the mailbox Restoring a Purged Mailbox in Exchange 2003 Obtain the user account information from Active Directory Use this information to create a new user mailbox in Exchange Log into the new mailbox via Outlook or Webmail as the user or have the user log in Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 30 to restore the mailbox Restoring Deleted Mailboxes in Exchange 2007 Step 1 Step 2 Once a mailbox is deleted from Exchange there is no container to hold the emails even though SonicWALL CDP has a copy of the mailbox backup This container in our case an empty mailbox must be created prior to restoring the mailbox In Exchange 2007 deleting a user mailbox removes the user account from both Exchange and Active Directory In this case there are two methods that can be used to restore a user mailbox See the following procedures for each case e Restoring a Deleted Mailbox by First Restoring Active Directory on page 32 e Restoring a Deleted Mailbox by Creating a New Active Directory Account on page 33 Restoring a Deleted Mailbox by First Restoring Active Directory Use SonicWALL CDP to restore Active Directory to a vers
7. Step 4 Type y to confirm as needed The following message is displayed Successfully purged all the deleted files from the appliance Trimming Old File Revisions Old revisions of files can be deleted from the SonicWALL CDP appliance at the agent level from the Appliance Menu at the folder level from the Appliance Folder Menu and at the individual level from the File Menu To trim old file revisions from the SonicWALL CDP appliance at the agent level perform the following steps Step 1 Type the command cdpmenu The following menu is displayed SonicWALL CDP Agent Tool 5 0 0 Copyright 2007 Sonicwall Inc Appliance from last connection 10 0 30 38 Do you wish to connect to it y n Step 2 To connect to the appliance type y and then press Enter The Appliance Menu is displayed Appliance Menu 10 0 30 38 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list Step 3 To trim old file revisions type 4 and then press Enter Step 4 Type y to confirm as needed SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Removing Files and Folders from the Appliance Step 1 Step 2 Step 3 Step 4 To remove a backed up folder and its contents from th
8. rwxr xr x 1 root root 875 Jan 20 14 06 CDP_TC5 pl rwxr xr x 1 root root 815 Jan 20 14 06 CDP_TC6 pl rwxr xr x 1 root root 896 Jan 20 14 06 CDP_TC7 pl rwxr xr x 1 root root 871 Jan 20 14 06 CDP_TC8 pl rwxr xr x 1 root root 853 Jan 20 14 06 CDP_TC9 pl rw r r 1 root root 20 Jan 20 14 06 test Using the Command Line Interface of the Agent Tool cdpcli The Linux Agent Tool includes a command line interface cdpcli The commands available for use with cdpeli are e Is e addfolder rmfolder purge trim restore addoffsite e rmoffsite e chgapp e help To use a command type cdpcli at your Linux system prompt followed directly by the command and its arguments See the following sections for instructions on performing common tasks e Adding a Folder for Backup section on page 78 e Listing Backed Up Folders in an Appliance section on page 78 Listing the Contents of a Backed Up Folder section on page 78 Purging Files at the Agent Level section on page 79 Trimming Old Revisions of Files at the Agent Level section on page 79 e Removing a Backed Up Folder from the Appliance section on page 79 e Restoring a Folder from the Appliance to a Custom Folder on a Computer section on page 80 e Configuring a Folder for Offsite Backup section on page 80 e Connecting to a Different Appliance section on page 80 e Obtaining Help on the cdpcli Command Line Tool
9. 2724 2000 4 37 AM S477008 2 SAM IAN 12 SAM Syw 10 hw SND EPM 20 2006 6 PM S277 208 t EPM 1212000 2 5PM 773727008 1235 PN MIVW 10 AM S272000 t AM 2 2000 EH AM 273 7008 i HAM Wea I HAM SZV 12 MAN SVA 10N PH 5722 2008 8 1 PM 27222008 511 PM Step 4 Inthe Restore Storage Group dialog box select the backup that you want to restore Restore Storage Group Select Item To Restore Object Microsoft Information Store First Storage Group Size Backup Type 10 241 KB Differential 9 23 2008 6 34 10 241 KB Differential 9 23 2008 4 34 10 241 KB Differential 9 23 2008 2 34 10 241 KB Differential 9 23 2008 12 3 15 361 KB Differential 9 22 2008 10 3 10 241 KB Differential 9 22 2008 8 32 9 85 Restore To Application Restore To Disk Cancel Step 5 Click Restore To Disk The Browse For Folder dialog box appears SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Step 6 In the Browse For Folder dialog box do one of the following to select a location on your local system e Select an existing folder to store the copy of the InfoStore data e Click Make New Folder to create a new folder for the data orowe ror roide ET Select a tenporary location to save your restore data P L My Oocuments Y My Comparer i EB 314 Floppy A Local Deck C O o1str Cocuments and Settings E CQ Iretpub 7 O Ms0Cache O NTDStest OD Processioplorer
10. Click the Add Application button Client Applications Add Appheatiod With the exception of Outlook and Outlook Express only applications that are installed on your local PC will display in the Add Application Backup dialog box Select the desired application from the list Check the Set For Offsite Backup option for the folder to be backed up to the Offsite Service Click the Add button Repeat the process to add more applications If the Add Application dialog box is empty there are no more applications installed on the agent to be backed up Removing a Client Application from Backup Step 1 Step 2 Step 3 Step 4 Click the Applications button to view the Client Applications window Select the desired application from the list in the Agent window gt L Clem Appt shons 3 y Micasa uoi O Siver Anpinsinns Click the Remove Application button Outiook 2000 2002 XP 2003 3 N Remove A Ottste Backup Appleation Dutinnk 2000 2000 lt P 2003 Folders 1 Fim 1 ts Deri Bawed Tive ls Poey Based False Size 00KB A warning screen displays Click Yes to remove the application y SonicWALL CDP 5 1 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview W Restoring a Client Application Step 1 Click the Applications button to view the Client Applications window Step 2 Click the Expand All button to expand the application lists and show archive files O Retresh Gp Expan
11. The password for your SonicWALL CDP appliance if applicable CDP IP Address The static IP address for your SonicWALL CDP appliance Downloading and Installing the SonicWALL CDP Agent Tool Perform the following steps to download and install the SonicWALL CDP Agent Tool on your computer Downloading the Latest SonicWALL CDP Agent Tool Software 1 Open a Web browser on the computer you are using to administer the SonicWALL CDP appliance 2 Enter lt http software sonicwall com applications dataprotect gt in the Location or Address bar The MySonicWALL CDP Software download Web page displays d SonicWALL CDP 5 1 Agent Tool User s Guide Installing the SonicWALL CDP Agent Tool W 3 Click on the download link and choose Save As to download the latest version of SonicWALL CDP Software to a location on your hard drive Installing the SonicWALL CDP Agent Tool 1 Navigate to the folder where your software is downloaded and extract the files 2 Open the Setup exe file to begin the installation process N Note If you are running Windows XP SP2 or use a third party firewall you may receive a warning during installation of the SonicWALL CDP software For more information on configuring your firewall to work with SonicWALL CDP refer to the SonicWALL CDP Administrator s Guide 3 Select your preferred language and click Next If you wish to change your language at a later time you will need t
12. a forward slash and then the folder name my macbook cdpadmin cdpcli ls 10 0 30 31 Users cdpadmin RT Test You can view the listing as seen in the example below Cdp_fileLtxt Cdp_file2 txt Cdp_file3 txt Purging Files at the Agent Level To purge the deleted files from a folder type the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name in the command prompt my macbook cdpadmin cdpcli purge 10 0 30 31 Users cdpadmin RT Test A confirmation message will display when all the deleted files have been successfully purged SonicWALL CDP 5 1 Agent Tool User s Guide X E Using the SonicWALL CDP Mac OS X Agent Trimming Old Revisions of Files To trim old revisions of files type the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name in the command prompt my macbook cdpadmin cdpcli trim 10 0 30 31 Users cdpadmin RT Test You can view the list of trimmed files and a confirmation message shown in the image below Trimming the old revisions of Users cdpadmin CD P_TC Lpl Trimming the old revisions of Users cdpadmin CDP_TC 10 pl Trimming the old revisions of Users cdpadmin CDP_TC 11 pl Successfully trimmed the old revisions Removing a Backed up Folder To remove a folder and its contents from the appliance type the IP address of your SonicWALL CDP appliance followed by a colon a forward sla
13. Backed Up Folders and Folder Contents section on page 86 List of Folders in the appliance 10 0 30 31 1 Users cdpadmin Desktop 2 Users cdpadmin File Vault_Related 3 Users cdpadmin PerlScripts 4 Users cdpadmin RT Test 5 Users cdpadmin RTTest001 Select a folder from the above list or press Esc Enter to cancel this and go back to Appliance Menu 1 Step 2 Type the number for the folder you want to remove and then press Enter The following menu is displayed when you select a folder Appliance Folder Menu 10 0 30 31 Selected folder Users cdpadmin Desktop Marked for Offsite backup No 1 List folder contents 2 Restore folder to a path 3 Offsite backup settings 4 Remove old revisions of files 5 Purge deleted files 6 Remove folder from appliance backup 7 Go to list of Appliance folders 8 Go to Appliance Menu 9 Exit CDP application Enter your choice from the above list Step 3 Type 6 as your choice and then press Enter The following confirmation is displayed Are you sure you want to remove this folder from the appliance y n Step 4 To remove the folder and its contents type y and then press Enter The following messages are displayed SonicWALL CDP 5 1 Agent Tool User s Guide E Using the SonicWALL CDP Mac OS X Agent Removing the file from appliance localized And all the files from p4v app folder Successfully removed the folder Users cdpadmin Desktop from
14. Exchange User Mailbox In the right pane click the Offsite Backup button In the Offsite Status dialog box select the Check for offsite backup checkbox Offsite Status xj Motol Exchange Server Usa Mabor offele stalus F Oed ka aiste backup Sot Stahus Carcel Click Set Status SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Restoring User Mailboxes This section describes how to restore an individual user mailbox backup to the Exchange server During the restore process the backed up data is first copied to a temporary location and then copied to the Exchange server The current account must have privileges to access the Exchange server See KB821897 A mailbox must exist in Exchange in order for the restore to work properly For cases in which the mailbox has been deleted from Exchange special procedures are necessary See the following sections e Restoring the Contents of an Existing Mailbox on page 30 e Restoring Deleted Mailboxes in Exchange 2003 on page 32 e Restoring Deleted Mailboxes in Exchange 2007 on page 32 Restoring the Contents of an Existing Mailbox Step 1 Step 2 Step 3 Step 4 To restore an individual user mailbox to the Exchange server perform the following steps Login as cdpadmin In the SonicWALL CDP Agent Tool click the Applications tab In the left pane under Microsoft Exchange User Mailbox sele
15. Exchange InfoStore Backup and Restore feature you need to add the Microsoft Exchange Server InfoStore application to the SonicWALL CDP Agent Tool Once the Microsoft Exchange Server InfoStore application is configured it can be used to add a Microsoft Exchange Storage Group for backup In the SonicWALL CDP Agent Tool click the Applications tab at the top of the window In the left pane select Server Applications d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Step 3 In the right pane click the Add Application button Agent Tool MS Test Box 3 2 Applications 3 LI Ghent Apokestars 2 L Micia SOL Sarewe Sees L Microselt SOL Server Mimoto E xchange Us Step 4 Inthe Add Application Backup dialog box select Microsoft Exchange Server InfoStore I x Select Appiicotion To Backup Microrolt Exchange Server InioStore L Windows Active Directory Step5 Optionally select the Set for Offsite Backup checkbox to backup the InfoStore application data offsite You can change this setting at any time after adding the InfoStore application For information about configuring offsite backup see Offsite Backup of Storage Group on page 43 Step6 Click OK After the InfoStore application is added you can access it on the Applications tab Configuring Storage Group Backup This section contains the following subsections e Adding Storage Gro
16. Server Application This section lists the necessary prerequisites for successful installation and operation of the Microsoft Exchange InfoStore server application on the SonicWALL CDP Agent Tool Turn Off Circular Logging Circular logging allows the Exchange server to overwrite transaction log files after the data that the log files contain has been committed to the database However if circular logging is enabled you can recover Exchange server data only up until the last full backup Additionally incremental or differential backups will no longer be allowed For more information see the following e http support microsoft com kb 3 14605 e http technet microsoft com en us library bb33 1968 aspx d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Note SonicWALL recommends that the circular logging feature in MS Exchange be turned off for all platforms when the SonicWALL CDP Agent is installed Circular logging is enabled by default on Windows Server 2003 2008 SBS The procedure for turning off circular logging applies to the following system configuration 32 bit machine MS Windows SBS 2003 and MS Exchange 2003 e 64 bit machine MS Windows SBS 2008 and MS Exchange 2007 To turn off circular logging perform the following steps Step 1 Start the Exchange Management Console Step 2 In the console tree expand Server Configuration and then click Mailbox Step 3 In the wo
17. Step 4 Step 5 Step 6 Step 7 Step 8 Managing Server Applications in the Agent Tool W In the right pane click the Configure Authentication button In the Authentication dialog box to configure the access credentials for the Exchange server clear the Use Trusted Connection checkbox The User Name and Password fields become active Authentication xi Machine W2K3SE X64 01 T Use Trusted Connection User Name Jedpqat 8 adminUM Password HRMRRRRRE Save Cancel Type the domain and user name into the User Name field in the form domain username This account must have privileges for accessing user mailbox data on the Exchange server see KB821897 Type the password into the Password field To test the connection between the User Mailbox application and the Exchange server click the Test Connection button To save this configuration click Save Configuring Offsite Backup of User Mailboxes Step 1 Step 2 Step 3 Step 4 Step 5 This section describes how to configure the User Mailbox application to backup user mailboxes to an offsite SonicWALL CDP appliance Offsite backup settings must already be configured in SonicWALL CDP Enterprise Manager and the offsite appliance must be available For instructions and information see the SonicWALL CDP Administrator s Guide In the SonicWALL CDP Agent Tool click the Applications tab In the left pane under Server Applications select Microsoft
18. Tool section on page 2 Setting up Your SonicWALL CDP Agent section on page 5 e SonicWALL CDP Agent Tool Feature Overview section on page 8 e Managing Server Applications in the Agent Tool section on page 19 e Installing and Using the SonicWALL CDP Linux Agent section on page 60 e Using the SonicWALL CDP Mac OS X Agent section on page 81 SonicWALL CDP 5 1 Agent Tool User s Guide x W installing the SonicWALL CDP Agent Tool Installing the SonicWALL CDP Agent Tool This section describes installation of the SonicWALL CDP Agent Tool for Windows systems See the following subsections Installation Prerequisites section on page 2 Configuration Information section on page 2 Downloading and Installing the SonicWALL CDP Agent Tool section on page 2 Installation Prerequisites In order to install the SonicWALL CDP Agent Tool you must have e A computer which meets or exceeds the following requirements e Pentium III 450 MHZ Processor e 256 MB of RAM e 40 MB of free disk space Windows XP Windows 2000 Windows Server 2000 2003 2008 e Administrator privileges on the computer you are installing to All applications closed before installing Configuration Information Have your network administrator supply you with the following information needed for SonicWALL CDP Agent setup Server Name The name of the SonicWALL CDP appliance you are connecting to Password
19. and then press Enter The following is displayed Successfully added the folder for Offsite Backup d SonicWALL CDP 5 1 Agent Tool User s Guide Using the SonicWALL CDP Mac OS X Agent W Using the Command Line Interface cdpcli The MAC Agent Tool includes a Command Line Interface cdpcli To use a command type cdpcli on the MAC prompt followed directly by the command and its arguments The table below contains the available commands for use with cdpcli Is addfolder _ rmfolder purge trim restore addoffsite rmoffsite chgapp help Adding a Folder for Backup To add a folder on the appliance for backup navigate to the command prompt and type the command as shown Use the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name my macbook cdpadmin cdpcli addfolder 10 0 30 31 Users cdpadmin RT Test A confirmation message will display when the folder is successfully added for backup Listing Backed Up Folders To list folders that may have been backed up in the appliance navigate to the command prompt and type the command as shown Use the IP address of your SonicWALL CDP appliance cdpcli Is 10 0 30 31 Listing the Contents of a Backed Up Folder To list the contents of a folder that is backed up in the appliance type the following command as shown in the command prompt Use the IP address of your SonicWALL CDP appliance followed by a colon
20. as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash the folder name on the appliance and then a space and the custom folder on the Linux system root LINUX1 cdpagentinstall cdpcli restore 10 0 30 38 LinuxTesting Test Step 2 View the confirmation message as shown below Successfully restored the folder Configuring a Folder for Offsite Backup To configure a folder for offsite backup enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name root LINUX1 cdpagentinstall cdpcli addoffsite 10 0 30 38 LinuxTesting Step 2 View the confirmation message as shown below Successfully added the folder for Offsite Backup Connecting to a Different Appliance To connect to a different SonicWALL CDP appliance enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of the target SonicWALL CDP appliance root LINUX1 cdpagentinstall cdpcli chgapp 10 208 108 10 Step 2 View the confirmation message as shown below Successfully changed the backup appliance to 10 208 108 10 Obtaining Help on the cdpcli Command Line Tool To view the usage string for the cdpcli t
21. backup occurs every two weeks Select the day of the week Sunday through Saturday on which to run the backup Select the time at which to start the backup e Weekly The backup occurs every week Select the day of the week Sunday through Saturday on which to run the backup Select the time at which to start the backup e Daily The backup occurs every day at the scheduled time Select the time at which to start the backup Mao Dew falecie Pweesy Tarde Siam iow eet Step 5 Click Save SonicWALL CDP 5 1 Agent Tool User s Guide q W Managing Server Applications in the Agent Tool Step 6 Note To view the backup status in the User Mailbox application window select a user mailbox or Microsoft Exchange User Mailbox in the left pane and then click the Refresh button The window does not refresh automatically after the backup occurs The bottom pane of the User Mailbox application window displays the backup dates and the amount of disk space used for the selected mailbox ioj x Ele vew peis Hep Bio o amp San foden Apokc ators Seach Heb Retest Expand At Microsoft Exchange Server User Mailbox g Micocolt Exchange Unet Maibor osas WIR cabo toal Serve OG LE VM O Jon Doe clue 3 ov KD O40 KD Backup Dye 9 19 2008 16 PM 3771 208 405 PM Configuring Access to the Exchange Server This section describes how to configure access
22. between the SonicWALL CDP appliance and the Exchange server where the user mailboxes reside You can use the default Use Trusted Connection setting which allows access to the Exchange server without providing credentials Or you can provide the user name and password credentials for accessing the Exchange server In either case you can test the connection between the SonicWALL CDP appliance and the Exchange server If the Use Trusted Connection setting is selected the actual backup process uses the local SYSTEM account to access the Microsoft Exchange database Configuring Login Credentials for the Exchange Server Step 1 Step 2 Before configuring the User Mailbox application to use credentials when accessing the Exchange server you must first configure the credentials on the Exchange server The user name must have appropriate privileges to access user mailbox data on the Exchange server For more information about configuring users and access privileges on Microsoft Exchange see the Microsoft knowledge base articles at http support microsoft com kb 82 1897 http support microsoft com kb 556045 To configure a user name and password for SonicWALL CDP to use when accessing the Exchange server perform the following steps In the SonicWALL CDP Agent Tool click the Applications tab In the left pane under Server Applications select Microsoft Exchange User Mailbox p SonicWALL CDP 5 1 Agent Tool User s Guide Step 3
23. from Exchange there is no container to hold the contents even though SonicWALL CDP has a copy of the storage group backup This container an empty storage group must be created prior to restoring the storage group For both Exchange 2003 and 2007 the recommended way to recover deleted storage groups is to restore Active Directory first and then restore the InfoStore storage group and the user mailboxes This is because Exchange relies on the Active Directory directory service for its directory operations Active Directory provides all mailbox information address list services and other recipient related information Active Directory also stores most Exchange configuration information Restoring a Deleted Storage Group Recommended Method The recommended method to recover deleted storage groups is to restore Active Directory first and then restore the storage group This is recommended for both Exchange 2003 and 2007 Step 1 Use SonicWALL CDP to restore Active Directory to a version containing the storage group See the Active Directory Backup and Restore section in the SonicWALL CDP 5 1 Agent Tool User s Guide available at http www sonicwall com us Support html Step 2 Follow the normal steps to restore the storage group with SonicWALL CDP by using Restore to Application See Restoring to Application on page 44 Restoring a Deleted Storage Group in Exchange 2003 Alternate Method This method does not involve rest
24. lt server_name gt is the Microsoft Exchange2007 server name p SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W e lt service_account_name gt is the user account created in step 1 cdpAdmin An example of this command is get mailboxserver win2k3ee add adpermission user cdpAdmin accessrights GenericRead GenericWrite extendedrights Send As Receive As ms Exch Store Admin Step 6 This step only applies if your MS Exchange server is installed on a non Domain Controller server On the MS Exchange server machine to give login access to the cdpAdmin user add the cdpAdmin user to the local Backup Operators group by performing the following steps a Navigate to Administrative Tools gt Computer Management gt Local Users and Groups and right click on the Backup Operators group b Select Add to Group and click on the domain user cdpAdmin Step 7 Log out of the MS Exchange server machine and then log back in as the cdpAdmin user Step 8 Open the SonicWALL CDP Agent Tool and configure authentication for MS Exchange User Mailbox with the following credentials User Domain user yourDomain cdpAdmin Password password for user cdpAdmin ESE Backup Client DLL CDOEXM Requirements SonicWALL CDP uses the Exchange Backup and Restore API to access Microsoft Exchange The Microsoft ESE Backup Client DLL EsEbCli2 dll should be installed along with Microsoft Exchange and must be acces
25. mail notification informing you of the failed backup attempt You can free up your storage space by removing some of the old backups or by purchasing additional quota For more information see the SonicWALL CDP Administrator s Guide Configuring Offsite Backup of Storage Group Step 1 Step 2 This section describes how to configure the InfoStore application to backup Storage Groups to an offsite SonicWALL CDP appliance Offsite backup settings must already be configured in SonicWALL CDP Enterprise Manager and the offsite appliance must be available For instructions and information see the SonicWALL CDP Administrator s Guide In the SonicWALL CDP Agent Tool click the Applications tab In the left pane under Server Applications select Microsoft Exchange InfoStore SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Step 3 In the right pane click the Offsite Backup button Step 4 In the Offsite Status dialog box select the Check for offsite backup checkbox Offsite Status x Micsosolt Exchange Server intoStere offtite status I Check tot otftite backup susan C Step5 Click Set Status Restoring a Storage Group This section describes how to restore an individual Storage Group You can restore the Storage Group in two ways e Restore to Application Copies the data directly to the Exchange database e Restore to Disk Copies the data to a folder on
26. offsite backup menu y SonicWALL CDP 5 1 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview W Step 8 If searching for folders marked for offsite backup choose to search only for folders which currently exist at the Offsite Service by selecting Yes from the Exists offsite drop down menu Step 9 Click the Search button to start your search Searching Within Server Applications Step 1 In the Search view select Server Applications form the left hand window What do you want to search for Files Server Applicatior Client mel Step 2 Select an application to search from the Application drop down menu Step 3 Click the Search button to start your search Searching Within Client Applications Step 1 In the Search view select Client Applications form the left hand window What do you want to search for Files Server Applications Client a Step2 Select an application to search from the Application drop down menu Step 3 Click the Search button to start your search SonicWALL CDP 5 1 Agent Tool User s Guide E SonicWALL CDP Agent Tool Feature Overview Agent Tool Help Overview Help a function within the Agent Tool redirects users to online SonicWALL CDP help content To view the help content click the Help button in the Agent Tool toolbar ee Cy UJ P rxd Q Status Felder Applications Search Heip Figure 5 provides the Agent Tool view of help content Figure 5 Help idress 2 Nitpi
27. section on page 80 SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Adding a Folder for Backup To add a folder to be backed up in the appliance enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name root LINUX1 cdpagentinstall cdpcli addfolder 10 0 30 38 LinuxTesting Step 2 View the confirmation message as shown below Successfully added the folder for backup Listing Backed Up Folders in an Appliance To list folders that have been backed up in the appliance enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance root LINUX1 cdpagentinstall cdpcli Is 10 0 30 38 Step 2 View the folder listing such as the following LinuxTesting Listing the Contents of a Backed Up Folder To list the contents of a folder that is backed up in the appliance enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name root LINUX1 cdpagentinstall cdpcli Is 10 0 30 38 LinuxTesting Step 2 View the listing such as the following CDP_TC1 pl CDP_
28. the SonicWALL CDP Agent Tool 2 Setting up Your SonicWALL CDP Agent 0 0 0 eee ee eee 5 Logging into the SonicWALL CDP Agent 0 0 0 0 00000 5 Verifying SonicWALL CDP Operation 0 00 e ee eee eee 6 Troubleshooting CDP Agent Tool Operation 000 5 7 SonicWALL CDP Agent Tool Feature Overview 0 0 0 0 0000 ee 8 The Agent Tool Status View 22 ose ek aoa eke as POSE a SES 8 The Agent Tool Folders View 0 0 cece eee eee eens 9 The Agent Tool Applications View 0 0 0 cee eee eee eee 13 The Agent Tool Search View 21454 2224 248ideoe read vest bedilu ces os 15 Agent Tool Help Overview 4 4 25 0046 2g ls le ed Cae oT tie ag 18 Managing Server Applications in the Agent Tool 040 19 Microsoft Exchange User Mailbox Backup and Restore 19 Microsoft Exchange InfoStore Backup and Restore 34 Manually Obtaining EsEbcli2 dll For 64 bit Machine 53 Active Directory Backup and Restore 0 0 0 0 e ee eee eee ee 55 SQL Backup and Restore 2 22 a eeakt en by eee 2 uewak ek Gaede eee 57 Installing and Using the SonicWALL CDP Linux Agent 60 OVETVIE Wee g BVA Ne SAM Gk ooh elt oA Met ee hohe ho oO 60 Installing or Uninstalling the Linux Agent 008 61 Using the Menu Driven Agent Tool cdpmenu 0 64 Using the Command Line Interfa
29. the appliance Configuring Offsite Backup Offsite Backup can be set at the folder level To configure a folder for offsite backup perform the following steps Step 1 Display the list of backed up folders as described in the Listing Backed Up Folders and Folder Contents section on page 86 List of Folders in the appliance 10 0 30 31 1 Users cdpadmin File Vault_Related 2 Users cdpadmin PerI Scripts 3 Users cdpadmin RT Test001 Select a folder from the above list or press Esc Enter to cancel this and go back to Appliance Menu Step 2 Type the number for the folder you want to restore and then press Enter The following menu is displayed when you select a folder Appliance Folder Menu 10 0 30 31 Selected folder Users cdpadmin RTTest001 Marked for Offsite backup No 1 List folder contents 2 Restore folder to a path 3 Offsite backup settings 4 Remove old revisions of files 5 Purge deleted files 6 Remove folder from appliance backup 7 Go to list of Appliance folders 8 Go to Appliance Menu 9 Exit CDP application Enter your choice from the above list Step 3 Type 3as your choice and then press Enter The following confirmation is displayed Offsite Backup Settings Selected folder Users cdpadmin RTTest001 This folder is Not Marked for Offsite backup If you want to add this folder for Offsite backup press y else press any other key to leave this operation Step 4 Type y
30. the local disk then another CDP tool is used to copy it to the Exchange database A storage group must exist in Exchange in order for the restore to work properly For cases in which the storage group has been deleted from Exchange special procedures are necessary During the restore process the backed up data is first copied to a temporary location and then copied to the Exchange server Storage Group directory It is recommended to dismount all the databases within the Storage Group and backup and remove all existing files from the Storage Group directory See Microsoft Exchange Disaster Recovery Operations Guide KB867704 Note The current account must have privileges to access the Exchange server See KB867704 and KB824126 See the following sections e Restoring to Application on page 44 e Restoring to Disk on page 46 e Restoring Deleted Storage Groups on page 50 Restoring to Application To restore a Storage Group using Restore to Application perform the following steps Note Exchange 2007 users need to dismount the database before the restore and mount it after the restore Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane under Microsoft Exchange InfoStore select the group that you want to restore y SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Step 3 In the right pane click the Restore Storage Gr
31. the pop up menu Navigate to C Program Files x86 SonicWALL SonicWALL Continuous Data Protection folder Right click inside the folder and select Paste from the pop up menu Restart the CDP Agent Tool and the SonicWALL CDP Agent Service The Microsoft Exchange Server InfoStore application should function properly d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Active Directory Backup and Restore This section provides brief instructions for backing up and restoring Active Directory For more information see the SonicWALL CDP Administrator s Guide Backing Up Active Directory To add Active Directory for backup using the Agent Tool perform the following steps Step 1 Open the SonicWALL Agent Tool on the Domain Controller Step 2 Go to Applications and add Active Directory The following options are available to edit for Active Directory using the Agent Tool e Configure Backup Interval Default or custom e Backup Offsite Send data to the Offsite Service e Remove Server Application Stop backing up Active Directory Restarting the Domain Controller in Safe Mode You cannot restore Active Directory in normal Windows mode This is because the service is already active Before restoring Active Directory on Windows Server 2003 or 2000 you must boot your computer into safe mode Once in safe mode you can restore the Active Directory as an application This is because in s
32. to Server Applications gt Microsoft SQL Server gt SQL Instance select the database you want to restore Step 3 Click Restore Database Step 4 Select the version date time stamp to restore Step5 Click Restore to Disk and select location on file system to restore database files Files will be restored using the following naming convention syntax MSSQL_MSSQLSERVER_DBNAME_full bak MSSQL_MSSQLSERVER_DBNAME_Log1 bak MSSQL_MSSQLSERVER_DBNAME_Log bak MSSQL_MSSQLSERVER_DBNAME _Diff1 bak MSSQL_MSSQLSERVER_DBNAME_Diff2 bak You can then import these files into a different database or even onto a different database server SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Installing and Using the SonicWALL CDP Linux Agent This section describes the installation and use of the SonicWALL CDP Linux Agent See the following sections Overview Overview section on page 60 Installing or Uninstalling the Linux Agent section on page 61 Using the Menu Driven Agent Tool cdpmenu section on page 64 Using the Command Line Interface of the Agent Tool cdpcli section on page 77 The SonicWALL CDP Linux Agent runs on a Linux computer and provides commands for backing up folders from the computer to a SonicWALL CDP appliance as well as other functions such as listing removing and restoring the folders and their contents See the following sections Linux Agen
33. y and then press Enter The Appliance Menu is displayed Appliance Menu 10 0 30 31 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application d SonicWALL CDP 5 1 Agent Tool User s Guide Using the SonicWALL CDP Mac OS X Agent W Enter your choice from the above list Step 3 To list backed up folders on the SonicWALL CDP appliance type land then press Enter The folders on the appliance are listed with more options as in the following example List of Folders in the appliance 10 0 30 31 1 Users cdpadmin Desktop 2 Users cdpadmin File Vault_Related 3 Users cdpadmin PerI Scripts 4 Users cdpadmin RTTest 5 Users cdpadmin RTTest001 Select a folder from the above list or press Esc Enter to cancel this and go back to Appliance Menu 1 Step 4 To select the Users cdpadmin Desktop folder type 1 and then press Enter Appliance Menu 10 0 30 31 Selected folder Users cdpadmin Desktop Marked for Offsite backup No 1 List folder contents 2 Restore folder to a path 3 Offsite backup settings 4 Remove old revisions of files 5 Purge deleted files 6 Remove folder from appliance backup 7 Go to list of Appliance folders 8 Go to Appliance Menu 9 Exit CDP application Enter your choice from the above list Step 5 To list the contents of t
34. 1 Login as as a user with admin privileges SonicWALL CDP 5 1 Agent Tool User s Guide q E Using the SonicWALL CDP Mac OS X Agent Step 2 Copy the SonicWALL CDPMacA gent_x x x x dmg installer to a location on the Mac computer Invoke it from Finder which will create CDPMac Agent_1 0 0 5 pkg Note x x x x represents the installer version The installer version in the example below is 1 0 0 5 AAR CDPMacAgent_1 0 0 5 O Laje El m O Lz a Y DEVICES Macintosh HO v El iDisk COPMacAgent_1 0 0 5 pkg F SHARED B ajax 2 MD akaricut s remote desktop BD alex s remote desktop on W cdpadmins imac cdpad BD justin s remote desktop BB ilin s remote desktop aj MacPro CDPQA a Y PLACES E Desktop cdpadmin rq Applications x 1 hem 1 1 MB available Step3 Double click the icon to start the SonicWALL CD P Agent Tool Installer Welcome to the SonicWALL CDP Agent Tool Installer Introduction Destination Sele You will be guided through the steps necessary to install this software Installatio Installation p SonicWALL CDP 5 1 Agent Tool User s Guide Using the SonicWALL CDP Mac OS X Agent W Step 4 Click the Install button to begin installation of the SonicWALL CDP Agent Tool Standard Install on Macintosh HD Click Install to perform a standard installation of this software on the volume Macintosh HD Step 5 Whe
35. ALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Microsoft Exchange Versions Supported The following versions of Microsoft Exchange are supported e Exchange 2000 e Exchange 2003 e Exchange 2007 Service Pack 1 Windows Server Versions Supported Microsoft Exchange runs on the following versions of Windows Server e Windows Server 2000 Service Pack 4 e Windows Server 2003 32 bit e Windows Server 2003 64 bit e Windows Server 2008 64 bit Windows Server Exchange Compatibility The following table indicates the versions of Exchange Server that are supported on each version of Windows Server Windows Server Windows Windows Windows Windows Exchange Version Server 2000 Server 2003 Server 2003 Server 2008 Compatibility Service Pack 32 bit 64 bit 64 bit 4 Exchange 2000 Supported Exchange 2003 Supported Supported Requires Windows Server Service Pack 4 Exchange 2007 Service Supported Supported Pack 1 Note Refer to the latest SonicWALL CDP Release Notes available on www sonicwall com for the location of the full support matrix and compatibility information d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Adding the User Mailbox Application to the Agent Tool Before you can use the Microsoft Exchange User Mailbox Backup and Restore feature you need to add the Microsoft Exchange
36. Agent Tool perform the following steps Restart the Domain Controller in Directory Services Restore Mode 2888 fidvanced Options Menu s lect an option de mith Networking de with Command Prompt Enable Boot Logging Enable VGA Mode Last Known Gond Configuration Directory Services Restore Mode Uindows 28868 domain controllers onl R Debugging Mode Boot Normally move the highlight to your Enter to choose Login as Restore Mode Administrator Open the SonicWALL Agent Tool Click Applications in the Agent Tool toolbar In the left hand navigation toolbar expand the Server Applications tree Highlight Microsoft Active Directory In the right hand portion of the window highlight one of the backup versions and click Restore Active Directory The option to restore Active Directory content using the Restore Active Directory button is only available if there is data to restore If there is no data to restore the Restore Active Directory button will not be displayed In the window that displays select the version you would like to restore Click Restore to Application Select a folder to temporarily store the recovered data and click OK After restoration is complete restart the Domain Controller in normal mode to complete Active Directory restoration y SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W SQL Backup and Restore This section provide
37. Business Continuity Solutions BUSINESS CONTINUITY SonicWALL CDP Series SonicWALL CDP 5 1 Agent Tool User s Guide SONICWALL gt SONICWALL gt SonicWALL CDP Agent Tool User s Guide Version 5 1 SonicWALL Inc 2001 Logic Drive San Jose CA 95124 3452 Phone 1 408 745 9600 Fax 1 408 745 9300 E mail info sonicwall com Copyright Notice 2010 SonicWALL Inc All rights reserved Under the copyright laws this manual or the software described within can not be copied in whole or part without the written consent of the manufacturer except in the normal use of the software to make a backup copy The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original This exception does not allow copies to be made for others whether or not sold but all of the material purchased with all backup copies can be sold given or loaned to another person Under the law copying includes translating into another language or format Specifications and descriptions subject to change without notice Trademarks SonicWALL is a registered trademark of SonicWALL Inc Microsoft Windows 98 Windows NT Windows 2000 Windows XP Windows Vista Windows 7 Windows Server 2000 Windows Server 2003 Windows Server 2008 Microsoft Exchange Server Internet Explorer and Active Directory are trademarks or registered trademarks of Microsoft Corporation Netscape is a registered trademark o
38. C8 pl 13 CDP_TC9 pl 14 cdp_result out 15 test PS Oy Be ea s SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Select your choice from the above list or press Esc Enter to leave this list er Contents 10 0 30 386 er LinuxTesting CDP_TC10 pl 3 CDP_TC11 pl ve list or press Esc Enter to leave this list Purging Deleted Files Deleted files can be purged from the SonicWALL CDP appliance at the agent level from the Appliance Menu and at the folder level from the Appliance Folder Menu To purge deleted files from the SonicWALL CDP appliance at the agent level perform the following steps Step 1 Type the command cdpmenu The following menu is displayed SonicWALL CDP Agent Tool 5 0 0 Copyright 2007 Sonicwall Inc Appliance from last connection 10 0 30 38 Do you wish to connect to it y n Step 2 To connect to the appliance type y and then press Enter The Appliance Menu is displayed Appliance Menu 10 0 30 38 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W Step 3 To purge deleted files type 3 and then press Enter
39. D Locate version 8 1 240 3 of the EsEbcli2 dll file right click it and select Copy from the pop up menu Navigate to C Program Files x86 SonicWALL SonicWALL Continuous Data Protection folder on your machine Right click inside the folder and select Paste from the pop up menu Restart the CDP Agent Tool and the SonicWALL CDP Agent Service The Microsoft Exchange Server InfoStore application should function properly Obtaining EsEbcli2 dll from the Microsoft Download Center Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 This section describes how to manually obtain the EsEbcli2 dll from the Microsoft Exchange Server 2007 Service Pack 1 available at the Microsoft Download Center Navigate to Microsoft Download Center at lt http www microsoft com downloads gt Type in E2K7SP1EN32 exe in the search window and select Go List of results will appear Select the Exchange Server 2007 Service Pack 1 page Scroll down to the bottom of the page and select the Download button next to E2K7SP1EN32 exe file Make sure to download the 32 bit version the 64 bit version does not include the missing DLL file Extract the E2K7SP1EN32 exe file making sure to note down the extraction folder Navigate to the extraction folder from step 3 and to the following path lt setup serverroles common path gt inside the folder Locate version 8 1 240 3 of the EsEbcli2 dll file right click it and select Copy from
40. Feature Overview Search a function within the Agent Tool provides the administrator with the ability to search for data stored on the SonicWALL CDP appliance To view the Search window click the Search button at the top of the Agent Tool interface t a Q Siaha Fedes Applications Samch Heip Figure 4 provides an image of the Search window Figure 4 Agent Tool Search View What do you want to search for Agent PMLYDON 9069 fies lt Servet Appice asons Ge Client Angie stions gt Search Searching for Files Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 In the Search view select Files form the left hand window What do you want ta search for ik EJ Servet Anotc ations E Cinnt Arotications Select the folder you want to search from the Folder drop down menu or select Search All Folders Enter a search string in the All or part of the file name field To search a specific date or date range select a last modified date from the pre defined time ranges in the When was it modified drop down menu or specify your own dates in the drop down menus below To search for a specific file size or file size range select a size from the What size is it drop down menu or specify your own size or size range below Select a value from the How many backup versions should exist drop down menu and enter a number To search only for folders marked for Offsite Service backup select Yes from the Marked for
41. Mailbox application from the SonicWALL CDP Agent Tool Note Removing the User Mailbox application also removes all existing mailbox backups Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step2 In the left pane select Microsoft Exchange User Mailbox Step 3 In the right pane click the Remove Application button Step 4 Click Yes in the confirmation dialog box SonicWALL Remove Application x p Do you wish to remove this application J j Microsoft Exchange Server User Mailbox SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Verifying User Mailbox Backup Activity This section describes how to tell if your user mailbox backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent Tool You should see log entries showing backups right after adding one or more user mailboxes to the backup schedule and then after each scheduled backup Step 1 In the SonicWALL CDP Agent Tool click the Status tab at the top of the window Step 2 View the log entries in the bottom right pane Each related entry contains the application name in the Name column A Aver Tool MS Test Box 3 2 Status aloj x Ele Mew Tools Help wlio f Statut Folders Applications Soxch Hep GQ Oange Apphance CpAdd New Foke CO Add Appbcabon File Activity Log SONICWALL gt ia Agent Information
42. SonicWALL CDP appliance Troubleshooting CDP Agent Tool Operation If your CDP Agent Tool doesn t start verify the following configurations 1 The software must be installed by a user with administrative rights 2 The operating system must be upgraded to the latest released service pack 3 Add exceptions for the following exe files for your personal firewall CDPAgentservice exe Lasso Client exe CDPAutoUpdate exe 4 Verify the Data Execution Prevention DEP configuration on Windows Server 2003 Under Windows Services stop the CDPAgentService exe service Right click My Computer and select Properties then select the Advanced tab Under Performance click Settings Select the DEP tab Add CDPAgentService exe CDPAutoUpdate exe and Lasso Client exe to the list Click Apply Start the Agent Service again 5 Verify that there is no other content filtering or personal firewall software running SonicWALL CDP 5 1 Agent Tool User s Guide E SonicWALL CDP Agent Tool Feature Overview SonicWALL CDP Agent Tool Feature Overview The following section provides instructions for using the SonicWALL CDP Agent Tool This section contains the following subsections The Agent Tool Status View section on page 8 The Agent Tool Folders View section on page 9 The Agent Tool Applications View section on page 13 The Agent Tool Search View section on page 15 Agen
43. TC10 pl CDP_TC11 pl CDP_TC2 pl CDP_TC3 pl CDP_TC31 pl CDP_TC4 pl CDP_TC4_old pl CDP_TC5 pl CDP_TC6 pl CDP_TC7 pl CDP_TC8 pl CDP_TC9 pl cdp_result out test d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W Purging Files at the Agent Level To purge the deleted files from a folder enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name root LINUX1 cdpagentinstall cdpcli purge 10 0 30 38 LinuxTesting Step 2 View the confirmation message as shown below Successfully purged all the deleted files of this folder Trimming Old Revisions of Files at the Agent Level To trim old revisions of files enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name root LINUX1 cdpagentinstall cdpcli trim 10 0 30 38 LinuxTesting Step 2 View the list of trimmed files and the confirmation message as shown below Trimming the old revisions of LinuxTesting CDP_TC1 pl Trimming the old revisions of LinuxTesting CDP_TC10 pl Trimming the old revisions of LinuxTesting CDP_TC11 pl Trimming the old revisions of LinuxTesting CDP_TC2 pl Trimming th
44. User Mailbox application to the SonicWALL CDP Agent Tool Step 1 In the SonicWALL CDP Agent Tool click the Applications tab at the top of the window Step2 In the left pane select Server Applications Step 3 In the right pane click the Add Application button A Aecet Tool MS Test Box 3 2 Applicotions L Cieri Aggtecutiorrs Step 4 Inthe Add Application Backup dialog box select Microsoft Exchange Server User Mailbox asa noplcoton Nock Select Application To Backup Encharges Server InfoStoe Wordows Actre Deectoy Step 5 Optionally select the Set for Offsite Backup checkbox to backup the User Mailbox application data offsite You can change this setting at any time after adding the User Mailbox application For information about configuring offsite backup see Configuring Offsite Backup of User Mailboxes on page 29 Step6 Click OK After the User Mailbox application is added you can access it on the Applications tab SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Adding User Mailboxes for Backup This section describes how to add individual user mailboxes for backup Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane expand Server Applications and select Microsoft Exchange User Mailbox Step 3 In the right pane click the Add Mailbox button A Agent Tool MS Test Box 3 2 Applications
45. a O Progam Fies H O sonicwan Aae Step7 Click OK Step8 Launch the CDP Backup and Restore Tool by double clicking MsExchangeRestore exe in the SonicWALL CDP installation folder You can also launch the tool from the Windows Start menu G chug Westone tat J g SONICWALL a Restore COP Exchange Backup Select Archives Aaa Evtroct Ta Restore Step 9 Click the Add button The Open dialog box appears y SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Step 10 In the Open dialog box browse to the local folder where the backup is located select the XML file CDPMsExchangeBackup xml and click Open Open Be Louk px E Ira gous temp gt Og Ea My Docusenis FE servertOT Fie name COPE xchangeBackup xed Fies of hype CDP Exchange Configuration fies Pm z Carel Step 11 In the CDP Backup and Restore Tool main window click the entry in the Select Archive field to select it and then click Restore Restore COP Exchange Backup Select Archives Add Clear KJ J gt Extract Te E 3 Step 12 Wait for the restore process to finish When finished a dialog box will indicate the status Click OK CDP Backup Restore Tool EA Backup restored successfuly SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Restoring Deleted Storage Groups Once a storage group is deleted
46. a progress bar as the backed up data is copied to the temporary folder and then to the user s mailbox on the Exchange Server When the restore process is complete the progress bar dialog box closes and the Restore Completed dialog box is displayed Step9 Click OK in the Restore Completed dialog box N Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Restoring Deleted Mailboxes in Exchange 2003 Step 1 Step 2 Step 3 Step 1 Step 2 Step 3 Step 4 Once a mailbox is deleted from Exchange there is no container to hold the emails even though SonicWALL CDP has a copy of the mailbox backup This container in our case an empty mailbox must be created prior to restoring the mailbox In Exchange 2003 you can either purge or delete a user mailbox Mailbox deletion leaves the user account in Exchange but purging a mailbox removes the user account from Exchange In either case the user account in Active Directory still exists unless removed separately See the following procedures for each case e Restoring a Deleted Mailbox in Exchange 2003 on page 32 e Restoring a Purged Mailbox in Exchange 2003 on page 32 Restoring a Deleted Mailbox in Exchange 2003 Log in as administrator to the Exchange server
47. afe mode the Active Directory is disabled Note Restore Active Directory on a Microsoft Windows 2008 Server does not need to boot from Safe Mode To boot your computer into safe mode perform the following steps Step 1 Boot your computer and press F5 or F8 after POST BIOS and before the Windows splash screen depending on hardware specs of the server Step 2 Select the Directory Services Recovery Mode DSRM Restoring Active Directory This procedure applies to a single server Active Directory and is intended for disaster recovery Restoring Active Directory will cause the loss of any changes to AD since the date of the backup that is being restored SonicWALL recommends the use of redundant Active Directory domain controllers In the case of mirrored Active Directory domain controllers you can optionally restore a small part of the database rather than the entire database for example because some people were deleted by mistake by the administrator or a script program keeping the remainder of the database up to date In this case the administrator selects the old data that needs to be pushed on top of the latest data during replication after the server is rebooted out of Recovery Mode SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Note Step 8 Step 9 Step 10 Step 11 To restore Active Directory using the
48. an Lin file from app fLinu file from i Lin file from file from folder from applia nus sting folder from appliance ully removed the folder LinuxTesting from the appliance fold 3 p g in the appliance SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Configuring Offsite Backup Offsite Backup can be set at the folder level To configure a folder for offsite backup perform the following steps Step 1 Display the list of backed up folders as described in Listing Backed Up Folders and Folder Contents on page 67 List of Folders in the appliance 10 0 30 38 1 LinuxTesting Select a folder from the above list or press Esc Enter to cancel this and go back to Appliance menu Step 2 Type the number for the folder you want to restore and then press Enter The following menu is displayed when you select a folder Appliance Folder Menu 10 0 30 38 Selected folder LinuxTesting Marked for Offsite backup No 1 List folder contents Restore folder to a path Offsite backup settings Remove old revisions of files Purge deleted files Remove folder from appliance backup Go to list of Appliance folders Go to Appliance Menu Exit CDP application Se ey OU ei Enter your choice from the above list Step 3 Type 3 as your choice and then press Enter The following is displayed Offsite Backup Settings Selected folder LinuxTesting
49. and exclusion shall apply even if the express warranty set forth above fails of its essential purpose DISCLAIMER OF LIABILITY SONICWALL S SOLE LIABILITY IS THE SHIPMENT OF A REPLACEMENT PRODUCT AS DESCRIBED IN THE ABOVE LIMITED WARRANTY IN NO EVENT SHALL SONICWALL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE HARDWARE OR SOFTWARE EVEN IF SONICWALL OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event shall SonicWALL or its suppliers liability to Customer whether in contract tort including negligence or otherwise exceed the price paid by Customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU Table of Contents Installing the SonicWALL CDP Agent Tool 000000008 2 Installation Prerequisites gyno doy had ee Ve ca eee eee oe oe 2 Configuration Information 0 0 0 eee eee eee eee 2 Downloading and Installing
50. ce of the Agent Tool cdpcli 77 Using the SonicWALL CDP Mac OS X Agent 0 0 0 0 00000 81 Supported Platforms j 2 0cice hich cd see Reiwa de dive tages Meee abe iad 81 System Requirements seriene geiena irrena Meese Hee eee bees 81 Installing the SonicWALL CDP Mac OS X Agent 0 81 Using the Menu Driven Agent Tool cdpmenu 04 84 Using the Command Line Interface cdpcli 0004 91 CDP CEE Applications eienn eid ee eee E ddaae ene dawitiee ee 93 SonicWALL CDP 5 1 Agent Tool User s Guide X d SonicWALL CDP 5 1 Agent Tool User s Guide SonicWALL CDP Agent Tool User Guide This User s Guide provides installation procedures and configuration guidelines for deploying the SonicWALL Continuous Data Protection CDP Agent Tool The SonicWALL CDP Agent Tool provides user tools for backing up folder and application data The SonicWALL CDP appliance backs up data as changes occur and replicates them first locally and then if configured to a secure offsite location This real time data protection provides the most current file and system backup possible By combining the advantages of local disk based backup fast recovery with offsite backup the SonicWALL CDP appliance helps protect your network from threats of data loss Offsite backup is offered as a subscription based service This guide contains the following sections Installing the SonicWALL CDP Agent
51. ckup on the A ppliancelP appliance SonicWALL CDP 5 1 Agent Tool User s Guide E Using the SonicWALL CDP Mac OS X Agent addoffsite Command ao addoffsite lt ApplianceIP FolderPath gt Adds the FolderPath for offsite backup on the A ppliancelP appliance rmoffsite Command ro rmoffsite lt Appliancel P FolderPath gt Removes the FolderPath from offsite backup on the A ppliancelP appliance chgapp Command chgapp lt ApplianceIP gt Changes the connection to A ppliancelP appliance trim Command t trim lt AppliancelP gt Trims old revisions of the files and folders on the A ppliancelP appliance trim lt ApplianceIP F olderPath gt Trims old revisions of the files recursively in the FolderPath on the A ppliancelP appliance trim lt AppliancelIP F ilePath gt Trims old revisions of FilePath on the A ppliancelP appliance purge Command p purge lt ApplianceIP gt Purges deleted files and folders on the A ppliancelP appliance purge lt Appliancel P FolderPath gt Purges deleted files and folders in FolderPath on the A ppliancelP appliance purge lt AppliancelP FilePath gt Purges deleted FilePath on the A ppliancelP appliance restore Command R restore lt ApplianceIP FolderPath gt Restores FolderPath from the A ppliancelP appliance restore lt Appliancel P FilePath gt Restores FilePath from the A ppliancelP appliance restore lt ApplianceIP FolderPath gt TargetPath Restores FolderPath fr
52. commands meaning that it establishes a connection for every command This means that the appliance IP address has to be given in every command Linux Agent Service The Linux Agent service is started as a daemon background process at the time of system start up It archives the files to appliance The File System Monitoring feature will detect the file system changes in real time and the Agent Service will wait for some time approximately 60 seconds to start the real backup after user adds folder for backup The backup can be forced to start from the cdpmenu or cdpcli application options A watch dog tool monitors the status of the Linux Agent If the agent service stops unexpectedly the watch dog restarts the agent service automatically Linux Agent Functionality The following file and folder functionalities are provided by the Linux Agent e Add e Delete e List Contents e Restore Trim Purge e Offsite Backup e Move Rename e Change Appliance Installing or Uninstalling the Linux Agent The Linux Agent can be installed or uninstalled only by the root user The compressed tar file cdpagentinstall tar gz is used for installation SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent See the following sections e Installation Procedure section on page 62 e Uninstall Procedure section on page 63 Installation Procedure Step 1 Step 2 Ste
53. ct the user mailbox that you want to restore In the right pane click the Restore Mailbox button A Agot Tool MS Test Box 3 2 Applications sloj xj Cieri App cs ons o Mioocolt Exchange Uret Madox J dias J ona caton Microsoft Dechange Server User Malbos 5 tocil Sen WS2000L0 VM T hehang c ENAWE VH OS erve Ciel ert Admrestiaive Gion CN sddmmairaive Group ohn Doe poe Jorn Doe 5 one 040KB Backup Dye 9 19 2008 4 16 PM 11 209 LIG PM y SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Step 5 In the Restore Mailbox dialog box select the backup that you want to restore Restore Mailbox xj Select item To Restore Backup Type Dae Ful 3713 2000 4 16 Step 6 Click Restore To Application The Browse For Folder dialog box appears Step 7 In the Browse For Folder dialog box do one of the following to select a temporary location e Select an existing folder to store the temporary copy of the user mailbox data e Click Make New Folder to create a new folder for the temporary data trowse ror toide E T Select a temporary location to save your restore data P Cj My Oocuments Y My Computer Si Sb 31 Flogpy A Sa Local Desk C O oistr O Cocuments and Settings BD iretped 3 O MsoCache O NTDStest Processixphorer gt Presa Fies H CD soNnicwan ORs zl Mahe New Folder C o J ca i Step 8 Click OK The application displays
54. ction on page 76 Connecting to the SonicWALL CDP Appliance The Linux Agent can connect to the appliance by performing the following steps Step 1 Type the command cdpmenu The following menu is displayed SonicWALL CDP Agent Tool 5 0 0 Copyright 2007 Sonicwall Inc Connection Menu 1 List available appliances 2 Manual Connection 3 Exit CDP application Enter your choice from the above list Step 2 To select Manual Connection type 2 and then press Enter d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W The following message is displayed Enter the IP address to connect or press Esc Enter to cancel this and go back to Connection menu Step 3 To return to the Connection Menu press the Esc key and then press Enter To connect to the appliance type the IP address of the SonicWALL CDP appliance such as 10 0 30 38 The Appliance Menu is displayed as follows Appliance Menu 10 0 30 38 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Adding a Folder for Backup Add a folder for backup by performing the following steps Step 1 Type t
55. d Aly Sie s A Ci Apphcatiors l eroski Duek D C Occumerts and Seting o achve pil O Servet Aggiicstinn Step 3 Right click on the archive file for the program you want to restore and select Restore a Version O Chent Apo ston Mrcsosull Oulout D C Decumerts and Settings pepdoni l seal E hve pat O Server Apphcaton Restore 6 Vernon e Remove Cid Versions Step 4 In the Restore a File Version window select the version you with to restore and click the Restore button Step5 Select a location to restore the file to and click the OK button Using Server Applications Server applications including Microsoft Exchange Active Directory and SQL can be configured for backup or recovery using the SonicWALL CDP Agent Tool Refer to the following sections for information about backing up and restoring server applications e Microsoft Exchange User Mailbox Backup and Restore section on page 19 e Microsoft Exchange InfoStore Backup and Restore section on page 34 e Active Directory Backup and Restore section on page 55 e SQL Backup and Restore section on page 57 The Agent Tool Search View This section contains the following subsections e Searching for Files section on page 16 e Searching Within Server Applications section on page 17 e Searching Within Client Applications section on page 17 SonicWALL CDP 5 1 Agent Tool User s Guide E SonicWALL CDP Agent Tool
56. e Platforms that Support User Mailbox Backup and Restore section on page 20 e How Does User Mailbox Backup and Restore Work section on page 21 Installation Prerequisites section on page 21 e Adding the User Mailbox Application to the Agent Tool section on page 25 SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Adding User Mailboxes for Backup section on page 26 Scheduling Backups for User Mailboxes section on page 27 Configuring Access to the Exchange Server section on page 28 Configuring Offsite Backup of User Mailboxes section on page 29 Restoring User Mailboxes section on page 30 Removing User Mailboxes from the Backup Schedule section on page 33 Removing the User Mailbox Application section on page 33 Verifying User Mailbox Backup Activity section on page 34 Platforms that Support User Mailbox Backup and Restore The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature is supported on the following platforms SonicWALL CDP 110 SonicWALL CDP 210 SonicWALL CDP 5040 SonicWALL CDP 6080 SonicWALL CDP 1440i SonicWALL CDP 2440i SonicWALL CDP 3440i SonicWALL CDP 4440i Note The SonicWALL CDP appliance must be specially licensed for server applications On the SonicWALL CDP 110 and 210 platforms this feature requires the purchase of the SonicWALL CDP 110 210 5 Server Applications Licens
57. e SonicWALL CDP appliance perform the following steps Display the list of backed up folders as described in Listing Backed Up Folders and Folder Contents on page 67 List of Folders in the appliance 10 0 30 38 1 LinuxTesting Select a folder from the above list or press Esc Enter to cancel this and go back to Appliance menu Type the number for the folder you want to remove and then press Enter The following menu is displayed when you select a folder Appliance Folder Menu 10 0 30 38 Selected folder LinuxTesting Marked for Offsite backup No 1 List folder contents Restore folder to a path Offsite backup settings Remove old revisions of files Purge deleted files Remove folder from appliance backup Go to list of Appliance folders Go to Appliance Menu Exit CDP application Oe SS eee Enter your choice from the above list Type 6 as your choice and then press Enter The following confirmation is displayed Are you sure you want to remove this folder from the appliance y n To remove the folder and its contents type y and then press Enter The following messages are displayed Removing the file from appliance LinuxTesting CDP_TC1 pl Removing the file from appliance LinuxTesting CDP_TC10 pl Removing the file from appliance LinuxTesting CDP_TC11 pl Removing the file from appliance LinuxTesting CDP_TC2 pl Removing the file from appliance LinuxTesting CDP_TC3 pl Removing the
58. e following steps to uninstall the Linux Agent on your Linux computer Login as root Change directory to the cdpagentinstall folder Run the following command to remove the Linux Agent service cdpagentinstall sh u Type y at the The CDP Agent daemon process is running Do you want to stop it y prompt The system displays Stopping CDP Agent Daemon process Type y at the Are you sure to uninstall CDP Agent software y n prompt Verify that the Linux Agent service is not running with the command ps auxwww grep cdpagentservice SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent The output should be similar to the following root 1302 0 0 0 1 3884 672 pts 1 R 12 47 0 00 grep cdpagentservice 1 10 59 0 00 grep ca ep cdpagentservice Using the Menu Driven Agent Tool cdpmenu The cdpmenu tool is a text based menu driven application See the following sections for instructions on performing common tasks e Adding a Folder for Backup section on page 66 e Listing Backed Up Folders and Folder Contents section on page 67 Purging Deleted Files section on page 70 e Trimming Old File Revisions section on page 71 e Removing Files and Folders from the Appliance section on page 72 e Configuring Offsite Backup section on page 74 e Restoring a Folder to Your Computer section on page 75 e Verifying Restored Folders se
59. e liability and Customer s sole and exclusive remedy under this limited warranty will be shipment of a replacement product At SonicWALL s discretion the replacement product may be of equal or greater functionality and may be of either new or like new quality SonicWALL s obligations under this warranty are contingent upon the return of the defective product according to the terms of SonicWALL s then current Support Services policies This warranty does not apply if the product has been subjected to abnormal electrical stress damaged by accident abuse misuse or misapplication or has been modified without the written permission of SonicWALL DISCLAIMER OF WARRANTY EXCEPT AS SPECIFIED IN THIS WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED SUCH WARRANTY IS LIMITED IN DURATION TO THE WARRANTY PERIOD BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION This disclaimer
60. e old revisions of LinuxTesting CDP_TC3 pl Trimming the old revisions of LinuxTesting CDP_TC31 pl Trimming the old revisions of LinuxTesting CDP_TC4 pl Trimming the old revisions of LinuxTesting CDP_TC4_old pl Trimming the old revisions of LinuxTesting CDP_TC5 pl Trimming the old revisions of LinuxTesting CDP_TC6 pl Trimming the old revisions of LinuxTesting CDP_TC7 pl Trimming the old revisions of LinuxTesting CDP_TC8 pl Trimming the old revisions of LinuxTesting CDP_TC9 pl Trimming the old revisions of LinuxTesting cdp_result out Trimming the old revisions of LinuxTesting test Successfully trimmed the old revisions Removing a Backed Up Folder from the Appliance To remove a folder and its contents from the appliance enter the command as shown in the following example Step 1 At the prompt type the command as shown using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name root LINUX1 cdpagentinstall cdpcli rmfolder 10 0 30 38 LinuxTesting Step 2 View the confirmation message as shown below Successfully removed the folder from appliance SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent Restoring a Folder from the Appliance to a Custom Folder on a Computer To restore a folder and its contents from the appliance to a custom folder on your Linux system enter the command
61. e upgrade This license allows you to back up five applications that are installed on your server such as Exchange SQL Active Directory and others For related information see Installation Prerequisites on page 21 d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W How Does User Mailbox Backup and Restore Work The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature is implemented as a server application that is added to the SonicWALL CDP Agent Tool To use the feature add the Microsoft Exchange User Mailbox User Mailbox application to the SonicWALL CDP Agent Tool from within the Agent Tool user interface You can then select the application in the left pane of the Agent Tool and access the application controls in the right pane Crh Used 0 MG The User Mailbox application allows you to add or delete individual user mailboxes for backup set backup schedules restore specific backups of individual mailboxes enter credentials for accessing the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent Tool on the Status tab to verify that backups are successful Installation Prerequisites This section lists the necessary prerequisites for successful operation of the SonicWALL CDP Agent Tool with the Microsoft Exchange User Mailbox Backup and Restore feature Proper Configuration of Exchange Admin User on Ag
62. ent Follow the instructions below to allow mailbox access for proper user mailbox backup restore in Microsoft Exchange 2003 32bit and Microsoft Exchange 2007 64bit On your Agent system make the Exchange admin user a member of the Administrators group and login to the Exchange system as the Exchange admin user See the following subsections for specific instructions e Configuration on a 32 bit Machine page 22 e Configuration on a 64 bit Machine page 22 See the following Microsoft Knowledge Base articles for more information SonicWALL CDP 5 1 Agent Tool User s Guide X W Managing Server Applications in the Agent Tool Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 1 Step 2 Step 3 Step 4 Step 5 http support microsoft com kb 556045 http support microsoft com kb 821897 Configuration on a 32 bit Machine To configure the Exchange admin user on a 32 bit machine MS Windows SBS 2003 and MS Exchange 2003 perform the following steps Create a user in Active Directory User and Computer in the Domain Controller DC computer such as cdpAdmin Add this user cdpAdmin to the group Backup Operator On the Exchange server launch the Exchange system manager console and navigate to Servers Expand Servers right click on the server name and then click Properties On the Security tab add the cdpAdmin user to the Group or user names list Make sure this user has Fu
63. ent Tool User s Guide Managing Server Applications in the Agent Tool W Scheduling Backups Step 1 Step 2 Step 3 Step 4 This section describes how to configure the backup schedule for InfoStore In the SonicWALL CDP Agent Tool click the Applications tab In the left pane select the Storage Group for which you want to schedule backups In the right pane click the Backup Interval button Agent Tool MS Test Box 3 2 Applications O Cert Aggie store SE Sater Applications _ Microsoft Dechange infoStore Microsol Exchange Use Matoli Ap Miceaeett Eathanga Saree InfoSanee Micca SOL Seren 5 WS 2003 45 VM WS 0345 VM Micnsect Intorration Stsee Fett Soraga Gicup oor oor In the Schedule Interval dialog box configure the settings for the backup schedule schedule Interval MSEXCHANGE MSEXCHANGE Full Backup Hanny 1 aftr ss00PM Diferentia Backup 2 Hous I Sent A 0 04 06 Log Backup Hours Select one of the following backup intervals from the Full Backup drop down list e Monthly The backup occurs once a month Select the date of the month on which to run the backup Backups scheduled for dates at the end of the month such as the 31st will be run on the last day of the month for shorter months Select the time at which to start the backup e Biweekly The backup occurs every two weeks Select the day of the week Sunday throu
64. er a User Name and Company Name and click the Next button to continue SonicWAL Continuous Data Profection InstallShield Wizard Customer Infarmation Pleote erter your information Please erter your name and the name of the company for which you work 6 To install the software click Install SonicWAL Continuous Data Profection InstallShield Wizard Ready to Install the Program The wizeed i read to begin installation D ck Install to begin the instalation Cisse deerme CRANA heii hd invtellstion settings cick Back Oick Cancel to ent wad 7 Once the software installation is complete click the Finish button You have successfully completed SonicWALL CDP Agent Tool y SonicWALL CDP 5 1 Agent Tool User s Guide Setting up Your SonicWALL CDP Agent W Setting up Your SonicWALL CDP Agent The following section provides instructions for setting up the CDP Agent Tool This section contains the following subsections Logging into the SonicWALL CDP Agent section on page 5 Verifying SonicWALL CDP Operation section on page 6 Troubleshooting CDP Agent Tool Operation section on page 7 Logging into the SonicWALL CDP Agent Perform the following steps to login to your SonicWALL CDP Agent for the first time 1 Launch the SonicWALL CDP Agent Tool from the Windows Start Menu Programs gt SonicWALL gt SonicWALL Continuous Data Protection gt SonicWALL Agent Tool Note If you are
65. est LinuxTesting test 20 bytes out of 20 bytes The following image shows the restoration of a folder and its contents Menu 10 0 3 List folder contents wre folder to a path 3 Offsite backup settings Remove old revisions of files Purge deleted files 5 Remove folder from appliance b Go to list of Appliance folders GO CO ppliance Menu 9 Exit CDP application Enter 4 from the list Enter the target folder path to restore 3 Esc Enter to discard this operation eT BT Ai y T EF PE FT ET Si EF JAAA Verifying Restored Folders To verify that a folder and its contents have been correctly restored on the target computer use the Is command with the a and l options For example root LINUX1 cdpagentinstall Is al Test LinuxTesting total 68 drwxr xr x 2 root root 4096 Feb 20 11 51 drwxr xr x 3 root root 4096 Feb 20 11 51 rw r r 1 root root 52 Jan 20 14 06 cdp_result out rwxr xr x 1 root root 872 Jan 20 14 06 CDP_TC10 pl rwxr xr x 1 root root 917 Jan 20 14 06 CDP_TC11 pl rwxr xr x 1 root root 969 Jan 20 14 06 CDP_TC1 pl rwxr xr x 1 root root 1004 Jan 20 14 06 CDP_TC2 pl rwxr xr x 1 root root 1944 Jan 20 14 06 CDP_TC31 pl rwxr xr x 1 root root 2229 Jan 20 14 06 CDP_TC3 pl d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W rwxr xr x 1 root root 873 Jan 20 14 06 CDP_TC4_old pl rwxr xr x 1 root root 2194 Jan 20 14 06 CDP_TC4 pl
66. f Netscape Communications Corporation in the U S and other countries Netscape Navigator and Netscape Communicator are also trademarks of Netscape Communications Corporation and may be registered outside the U S Adobe Acrobat and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U S and or other countries Other product and company names mentioned herein may be trademarks and or registered trademarks of their respective companies and are the sole property of their respective manufacturers SonicWALL GPL Source Code GNU General Public License GPL SonicWALL will provide a machine readable copy of the GPL open source on a CD To obtain a complete machine readable copy please send your written request along with a certified check or money order in the amount of US 25 00 payable to SonicWALL Inc to General Public License Source Code Request SonicWALL Inc Attn Jennifer Anderson 2001 Logic Drive San Jose CA 95124 3452 Limited Warranty SonicWALL Inc warrants that commencing from the delivery date to Customer but in any case commencing not more than ninety 90 days after the original shipment by SonicWALL and continuing for a period of twelve 12 months that the product will be free from defects in materials and workmanship under normal use This Limited Warranty is not transferable and applies only to the original end user of the product SonicWALL and its suppliers entir
67. file from appliance LinuxTesting CDP_TC31 pl Removing the file from appliance LinuxTesting CDP_TC4 pl Removing the file from appliance LinuxTesting CDP_TC4_old pl Removing the file from appliance LinuxTesting CDP_TC5 pl Removing the file from appliance LinuxTesting CDP_TC6 pl Removing the file from appliance LinuxTesting CDP_TC7 pl Removing the file from appliance LinuxTesting CDP_TC8 pl Removing the file from appliance LinuxTesting CDP_TC9 pl Removing the file from appliance LinuxTesting cdp_result out p SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W LRemoving the file from appliance LinuxTesting test Removing the folder from appliance LinuxTesting Removing the folder from appliance kkkk Successfully removed the folder LinuxTesting from the appliance There are no folders present in the appliance The following image shows the removal of a folder and its contents 10 0 30 LinuxT backup No contents from appliance backup lia Go to Appliance Menu Exit CDP application Enter your se from the Are you sure you want to rem th D r from the from i Linu ng CDP_TC1 pl from ap an Lin ng CDP_TC10 pl from appli Lin from Lin n pl from ap an fLinu nc ple from i Linu n ve pl fromm lt f fLinu n CDP_TC4 EE A Rod from ap an f Linu ng CDP_TC4 old pl from applii Lin from amp i Lin from ap
68. ge 92 e Removing a Backed up Folder section on page 92 e Restoring a Folder from the Appliance to a Custom Folder section on page 92 e Configuring a Folder for Offsite Backup section on page 92 e Connecting to a Different Appliance section on page 92 Connecting to the SonicWALL CDP Appliance The Mac Agent can connect to the appliance by performing the following steps Step 1 Type the command cdpmenu The following menu is displayed SonicWALL CDP AgentService 1 0 0 5 Copyright 2009 Sonicwall Inc Connection Menu 1 List available appliances 2 Manual Connection 3 Exit CDP application Enter your choice from the above list Step 2 To select Manual connection type 2 and then press Enter The following message is displayed Enter the IP address to connect or press Esc to cancel this and go back to Connection menu Step 3 To return to the Connection Menu press the Esc key To connect to the appliance type the IP address of the SonicWALL CDP appliance such as 10 0 30 31 The Appliance Menu is displayed as follows Appliance Menu 10 0 30 31 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list Adding a Folder for Backup Add a folder for backup by performing the following steps Ste
69. gent Tool perform the following steps Step 1 Click Applications in the Agent Tool toolbar Step 2 In the left hand navigation toolbar expand the Server Applications tree Step 3 Expand the Microsoft SQL tree and select the database you want to restore Step 4 Inthe right hand portion of the window highlight one of the backup versions and click Restore Database Step 5 Inthe window that displays select the version you would like to restore You may want to use the backup type full differential or date of the backup to determine which version to restore Step 6 Click Restore to Application to restore the revision directly to the application or click Restore to Disk to restore the revision to disk Step 7 To restore to disk select the location to restore the files and click OK Step 8 To restore to the application select a location to restore the files temporarily and click OK Step9 Select a SQL Server instance and click Add Restoring SQL to Application This section describes the procedure for restoring to the application using the Agent Tool Step 1 Ensure that the destination database restore to database has the same name as database backed up You can rename the original and create a new database with the same name or overwrite the current database Step 2 Close SQL Enterprise Manager Step 3 Launch CDP Agent Tool then go to Applications Step 4 Navigate to Server Applications gt Microsoft SQL Server gt SQL I
70. gent Tool Feature Overview W The Agent Tool Applications View This section contains the following subsections e Adding a Client Application for Backup section on page 14 e Removing a Client Application from Backup section on page 14 e Restoring a Client Application section on page 15 e Using Server Applications section on page 15 Applications a function within the Agent Tool allows the administrator to view client applications and server applications assigned for backup To view the Applications window click the Applications button at the top of the Agent Tool interface e D Z o Stahe Feiderz Appheations Search Heip Figure 3 provides an image of the Applications window Figure 3 Agent Tool Applications View D Rehesh Gp Expand Ad LI Chere Applications Client Applications _ Mictorett Qutiook D Servet Application Catageey Cieni Apgiication Aggihcation Sire Microsoft Qutlook AOKO lt gt Applications allows administrators to view agent and server applications assigned for backup It provides a list that includes application name size and most recent backup date Archives can be restored or removed within Applications SonicWALL CDP 5 1 Agent Tool User s Guide E SonicWALL CDP Agent Tool Feature Overview Adding a Client Application for Backup Step 1 Step 2 Step 3 Step 4 Step 5 Note Click the Applications button to view the Client Applications window
71. gh Saturday on which to run the backup SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Select the time at which to start the backup e Weekly The backup occurs every week Select the day of the week Sunday through Saturday on which to run the backup Select the time at which to start the backup e Daily The backup occurs every day at the scheduled time Select the time at which to start the backup Hourly You can select 12 6 4 3 or 2 hours 1 hour or a half hour 30 minutes The backup occurs every day at the scheduled time Select the time at which to start the backup Step5 Select one of the following backup intervals from each of the Differential Backup and Log Backup drop down lists e Daily The backup occurs every day at the scheduled time Select the time at which to start the backup Hourly You can select 12 6 4 3 or 2 hours 1 hour or a half hour 30 minutes The backup occurs every day at the scheduled time Select the time at which to start the backup Never No backups will occur Step 6 Click Save Step 7 To view the backup status in the InfoStore application window select a storage group or Microsoft Exchange InfoStore in the left pane and then click the Refresh button Note The window does not refresh automatically after the backup occurs p SonicWALL CDP 5 1 Agent Tool User s Gu
72. has been successfully changed d SonicWALL CDP 5 1 Agent Tool User s Guide Using the SonicWALL CDP Mac OS X Agent W Obtaining Help on the cdpcli Command Line Tool To view the usage string for the cdpcli tool perform the following steps 1 At the prompt type the command as shown my machook cdpadmin cdpcli help 2 View the usage string as shown below Usage cdpcli COMMAND APPLIANCE IP APPLIANCE PATH OPTION CDP CLI Applications The following section includes a list of commands used throughout the SonicWALL CD P Mac OSX Agent Command Format cdpcli Command A ppliancelP Path O ption help Command help Displays the help information version Command v version Displays the version information Is Command l ls Lists the available CD P appliances ls lt ApplianceIP gt Lists the folders from the appliance with A ppliancelP Is lt Appliancel P FolderPath gt Lists the contents of the FolderPath on the A ppliancelP appliance Is lt ApplianceIP FilePath gt Lists the revision of the FolderPath on the A ppliancelP appliance addfolder Command af addfolder lt Appliancel P FolderPath gt Adds the FolderPath to backup to the A ppliancelP appliance rmfolder Command rf rmfolder lt ApplianceIP FolderPath gt Removes the FolderPath to backup from the A ppliancel P appliance lsoffsite Command lo lsoffsite lt Appliancel P gt Lists the folders marked for offsite ba
73. he command cdpmenu The following menu is displayed SonicWALL CDP Agent Tool 5 0 0 Copyright 2007 Sonicwall Inc Appliance from last connection 10 0 30 38 Do you wish to connect to it y n Step 2 To connect to the appliance type y and then press Enter The Appliance Menu is displayed Appliance Menu 10 0 30 38 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list Step 3 To add a folder for backup type 2 and then press Enter The following is displayed Add Folder Enter the folder path to add or press ESC Enter to cancel this operation Step 4 Type the folder path to be backed up such as LinuxTesting d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W The following message is displayed xkxk Successfully added the folder LinuxTesting for backup to the appliance List folders from appliance 2 Add folder for appliance hackup 3 Purge Deleted Files of the agent Remove Old Versions of the agent Force Backup immediately Go to Connection Menu Exit CDP application Enter your choice from the above list 2 Add Folder Enter the folder path to add or press ESC Enter to cancel this operation LinuxTesting fully added the f
74. he folder Users cdpadmin Desktop type 1 and then press Enter The folder contents are listed Folder Contents 10 0 30 31 Selected folder Users cdpadmin Desktop 1 localized 2 p4v app Select your choice from the above list or press Esc to leave this list Purging Deleted Files Step 1 Deleted files can be purged from the SonicWALL CDP appliance at the agent level from the Appliance Menu at the folder level from the Appliance Folder Menu and at the File level from the File Menu To purge deleted files from the SonicWALL CDP appliance at the agent level perform the following steps Type the command cdpmenu The following menu is displayed SonicWALL CDP 5 1 Agent Tool User s Guide q E Using the SonicWALL CDP Mac OS X Agent SonicWALL CDP AgentService 1 0 0 5 Copyright 2009 Sonicwall Inc Appliance from last connection 10 0 30 31 Do you wish to connect to it y n Step 2 To connect to the appliance type y and then press Enter The Appliance Menu is displayed Appliance Menu 10 0 30 31 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list Step 3 To purge deleted files type 3 and then press Enter Step 4 Type y to confirm as needed The following message is displayed Successf
75. ide Managing Server Applications in the Agent Tool W The bottom pane of the InfoStore application window displays the backup dates and the amount of disk space used for the selected group LA Ager tool gt Test Dem 32 1 Appacatimm P J Dert Agghe share Servet Covde store P Exchange Hoste Moosa achinga Saree intzStane WII EM WSM branon Sime Mort bntoemanon Simed ra Storage Group big z PEI ze on Dh aa ae See 100p 150M 10 0 mb 100M8 100m 100m 10 00 mb 20 00M 150mb 1000 m 100m9 100M8 100mb DSt 10 008 B81 48KS 10 00 m STELE 150M8 328 ME 100m 20t 2a SMe Oak Ured 612 ae Offsite Backup of Storage Group The SonicWALL CDP Offsite Data Backup Service is an optional offsite backup and recovery solution that stores data in a secure data center and can be purchased for an additional fee This section describes the basics of the offsite backup For more information see the SonicWALL CDP Offsite Data Backup Service data sheet at lt http www sonicwall com downloads DS_CDP_Offsite_US_060507 pdf gt Offsite Backup Quota The SonicWALL CDP Offsite Data Backup provides different services ranging from 5 to 100 GB of quota You need to make sure that the total size of all of your backups does not exceed quota limit If quota is exceeded the consequent backup will fail the Quota Exceeded Error message will be displayed and the status for the last backup will changes to Quota Exceeded You will receive an E
76. ion containing the user account Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 30 to restore the mailbox p SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Restoring a Deleted Mailbox by Creating a New Active Directory Account Step 1 Create a new Active Directory user account using the same user name as the deleted account Step 2 Create a new user mailbox in Exchange using the same account name and connect to the Active Directory account Step 3 Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 30 to restore the mailbox Note This process might take a long time to complete due to the recovery procedure between Active Directory and Exchange Removing User Mailboxes from the Backup Schedule This section describes how to remove a user mailbox from the list of mailboxes scheduled for backup Note Removing a user mailbox also removes all existing backups of that mailbox Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane under Microsoft Exchange User Mailbox select the user mailbox that you want to remove from the backup schedule Step 3 In the right pane click the Remove Mailbox button Step 4 Click Yes in the confirmation dialog box Removing the User Mailbox Application This section describes how to remove the User
77. isoltware sunicrral com Appications DataProtect SONICWALL ai gt E SECURITY Here you will find all the resources necessa r 9 inicwA n and to use it effectively Soltware Downloads To download the software please f the software e belor Alert You must use a zip pr ul he programm files before d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Managing Server Applications in the Agent Tool Note The SonicWALL CDP appliance must be specially licensed for server applications The following sections describe procedures for backing up and restoring server applications e Microsoft Exchange User Mailbox Backup and Restore section on page 19 e Microsoft Exchange InfoStore Backup and Restore section on page 34 e Manually Obtaining EsEbcli2 dll For 64 bit Machine section on page 53 e Active Directory Backup and Restore section on page 55 e SQL Backup and Restore section on page 57 Microsoft Exchange User Mailbox Backup and Restore This section describes how to configure and use the Microsoft Exchange User Mailbox Backup and Restore server application in SonicWALL CDP 5 1 SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore is a feature that allows you to backup and restore an individual user mailbox on your Microsoft Exchange server The user mailbox is backed up onto your SonicWALL CDP appliance You can use thi
78. leted Items l Save To Location Disk Used 1 MB Files selected for O ffsite backup display their status using the following color code Offsite Status O Gray Pending transfer the file or folder is marked for offsite backup but has not yet been copied O Blue Parent folder marked for backup this folder along with all subfolders and files will be backed up O Orange Pending update with a newer copy a version of the file or folder exists offsite but does not yet contain the latest changes O Green Totally synchronized the latest version of the file on the CDP has been replicated to the offsite storage Removing a Folder 1 In the Folders window select the folder you wish to remove from backup 2 At the bottom of the Agent screen click Remove Folder A dialog displays asking if you wish to remove the folder 3 Click the Yes button A progress window displays while the files are being removed form the SonicWALL CDP appliance Removing Deleted Items 1 In the Folders window select the folder from which you wish to remove deleted items 2 At the bottom of the Agent screen click Remove Deleted Items A dialog displays asking if you wish to remove deleted items from the folder 3 Click the Yes button A progress window displays while the files are being removed form the SonicWALL CDP appliance SonicWALL CDP 5 1 Agent Tool User s Guide E SonicWALL CDP Agent Tool Feature Overview Re
79. lication files to the offsite location This option is only available if your administrator has enabled the optional Offsite Backup service 4 Click OK The Agent Tool Folders View This section contains the following subsections e Adding a Common Folder section on page 10 e Backing Up Files Offsite section on page 11 e Removing a Folder section on page 11 e Removing Deleted Items section on page 11 e Removing Old File Versions section on page 12 e Restoring Deleted Folders and Files section on page 12 e Restoring Previous File Versions section on page 12 e Saving to a Location section on page 12 e Viewing Folder Properties section on page 12 SonicWALL CDP 5 1 Agent Tool User s Guide E SonicWALL CDP Agent Tool Feature Overview The Folders view allows you to view and edit your backed up folders To view the Applications window click the Folders button at the top of the Agent Tool interface Si fi W e State Felder Anplinations Search Help Figure 3 provides an image of the Folders window Figure 2 Agent Tool Folders View OD 215 Folder Name Ofiste Enabled E Documerts and Setings wroman Desktop False uy _ Folders a Add Folder xy Remove Old Versions 0 Bad Cote Toa x Remove Deleted Items Adding a Folder 1 In the Folders window at the bottom of the Agent screen click Add Folder 2 Select the folder you wish to add in the Browse For Folder windo
80. ll control permissions Logout of the MS Exchange server machine and then log back in as the cdpAdmin user Open SonicWALL CDP Agent Tool select the Application tab and add MS Exchange User Mailbox Click the Configure Authentication button Enter the user credentials in the authentication dialog box User Domain user yourDomain cdpAdmin Password password for user cdpAdmin Configuration on a 64 bit Machine To configure the Exchange admin user on a 64 bit machine MS Windows 2003 2008 and MS Exchange 2007 perform the following steps Create a user in Active Directory User and Computer in the Domain Controller DC computer such as cdpAdmin Add this user cdpAdmin to the group Backup Operator On the MS Exchange machine access the Microsoft Exchange Shell by going to Start gt Programs gt Microsoft Exchange Server 2007 gt Exchange Management Shell To set the Exchange View Only Administrator role type the command in the following format add exchangeadministrator lt service_account_name gt role ViewOnlyAdmin An example of this command is add exchangeadministrator cdpAdmin role ViewOnlyAdmin To set the Send As Receive As and Administer Information Store permissions type the following command get mailboxserver lt server_name gt add adpermission user lt service_account_name gt accessrights GenericRead GenericWrite extendedrights Send As Receive As ms Exch Store Admin Where e
81. ministrator s Guide If an SQL database system fails the first step is to recover all databases and transaction log files from the server These databases contain the latest information up to the point of failure Next the SQL system should be brought up on the same server or a different server Having spare hardware will speed up database recovery Each recovered database should be run through a data consistency check using DBCC CHECKDB because it is possible that these are corrupted databases and may have been the reason for failure If the databases are corrupted these could either be fixed which normally includes data loss or the latest backed up database from CDP could be used instead If the backed up databases consist of a full a differential and several logs these have to be applied in order and a database consistency check should be run at each step See the following sections e Recovering SQL section on page 58 e Restoring SQL to Application section on page 58 e Restoring SQL To Disk section on page 59 SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Recovering SQL The Agent Tool displays a useful log in the Status page showing each database being backed up If Local Management is disabled for the Agent s policy then the Agent Tool will not be able to perform backup and restore operations To restore a Microsoft SQL database using the A
82. moving Old File Versions 1 In the Folders window at the bottom of the Agent screen click Remove Old Versions Note You can also choose to remove old file versions from specific folders by first clicking the folder in the agent view and then clicking Remove Old File Versions 2 Click the Yes button to remove all old file versions Restoring Deleted Folders and Files 1 Inthe Folders window select the deleted folder or the file you wish to restore 2 At the bottom of the Agent screen click Restore Deleted Folder or Restore Deleted File A progress window displays while the file or folder is being restored Restoring Previous File Versions 1 In the Folders window select the file you wish to restore to a previous version 2 At the bottom of the Agent screen click Restore File Version 3 Select the version you wish to restore from the list and click the Restore button 4 Select the location to which you wish to restore the file version and click the OK button Saving to a Location 1 Inthe Folders window select the folder you wish to save 2 At the bottom of the Agent Tool screen click Save to Location 3 Choose a location in which to save the folder and click the OK button Viewing Folder Properties 1 In the Folders window select the folder for which you wish to view properties 2 At the bottom of the Agent Tool screen click Properties d SonicWALL CDP 5 1 Agent Tool User s Guide SonicWALL CDP A
83. n Step 4 Click Yes in the confirmation dialog box SonecWALL Remove Storage Group xj G Do you wish to remove this Storage Group Microsoft Information Storelirst Storage Group yo SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Removing the InfoStore Application This section describes how to remove the InfoStore application from the SonicWALL CDP Agent Tool Note Removing the InfoStore application also removes all existing storage group backups Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane select Microsoft Exchange Info Store Step 3 In the right pane click the Remove Application button Step 4 Click Yes in the confirmation dialog box SonicWALL Remove Application xi p Do you wish to remove this application ws J Microsoft Exchange Server InfoStore y SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Verifying InfoStore Backup Activity This section describes how to tell if your Microsoft Exchange backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent Tool You should see log entries showing backups right after adding one or more storage groups to the backup schedule and then after each scheduled backup Step 1 In the SonicWALL CDP Agent Tool click the Status tab at the top of
84. n prompted enter the Admin password to continue the installation The A gent Tool will notify you when the software has successfully been installed Install Succeeded The software was successfully installed Both the MAC Agent service and MAC Agent tools cdpmenu and cdpcli are installed The installation process creates a soft link to cdpmenu and cdpcili allowing both to be accessible from any directory on the system SonicWALL CDP 5 1 Agent Tool User s Guide E Using the SonicWALL CDP Mac OS X Agent Step 6 Verify the MAC Agent service is running with the command ps auxwww grep cdpagentservice The output should be similar to the following my macbook cdpadmin ps auxwww grep cdpagentservice root 111 0 0 0 1 82604 2192 SN 9 49AM 0 00 22 usr bin cdp cdpagentservice d usr bin cdp watchdog cdpagentservice pid r etc cdp cdpagent conf To restart the Agent service in Mac OS X Snow Leopard use the following command launchctl load System Library LaunchD aemons com sonicwall cdpbackupservice plist Uninstall Procedure Mac OS X does not provide solution for uninstalling applications A script is provided that uninstalls the CDP Agent service when executed The script is provided with the Installer Perform the following steps to uninstall the Mac Agent on your Mac computer Step 1 Login as as a user with admin privileges Step 2 Change directory to where the Installer is copied Step 3 Run
85. nd others For related information see Installation Prerequisites for the InfoStore Server Application on page 36 SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool How Does InfoStore Backup and Restore Work The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature is implemented as a server application that is added to the SonicWALL CDP Agent Tool To use the feature add the Microsoft Exchange Server InfoStore application to the SonicWALL CDP Agent Tool from within the Agent Tool user interface You can then select the application in the left pane of the Agent Tool and access the application controls in the right pane yent Tool MS Test Box 3 2 Applications J la xj Bla Mew Took teln A ci e e e C ea ESES Appioaions LESA tep v Rehesh Expand AI E Gent Apo csbone er Ar si i Micsoroft SOL Servet Seve Agp sons Agghestion See Size on Disk a Micsasolt SQL Serves 258 MA 494 ANER u Maosoll Exchange Us 0 00 K8 0 00 KE Disk Used 3 MB The InfoStore application allows you to add or remove individual Microsoft Exchange Storage Groups for backup set backup schedules restore specific backups of Exchange Storage Groups and configure offsite backup You can view log entries in the SonicWALL CDP Agent Tool under the Status tab to verify that backups were successful Installation Prerequisites for the InfoStore
86. ng EsEbcli2 dll For 64 bit Machine on page 53 Note Version 8 1 240 3 of EsEbcli2 dll is required by SonicWALL CDP Supported Microsoft Exchange and Server Versions Microsoft Exchange Versions Supported The following versions of Microsoft Exchange are supported e Exchange 2000 e Exchange 2003 SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool e Exchange 2007 Service Pack 1 Windows Server Versions Supported Microsoft Exchange Server runs on the following versions of Windows Server e Windows Server 2000 Service Pack 4 e Windows Server 2003 32 bit e Windows Server 2003 64 bit e Windows Server 2008 64 bit Windows Server Exchange Compatibility The following table indicates the versions of Exchange that are supported on each version of Windows Server Windows Windows Server Server 2000 Windows Windows Windows Exchange Version Service Server 2003 Server 2003 Server 2008 Compatibility Pack 4 32 bit 64 bit 64 bit Exchange 2000 Supported Exchange 2003 Supported Supported Requires Windows Server Service Pack 4 Exchange 2007 Supported Supported Service Pack 1 Refer to the latest SonicWALL CDP Release Notes available on www sonicwall com for the location of the full support matrix and compatibility information Adding the InfoStore Application to the Agent Tool Step 1 Step 2 Before you can use the Microsoft
87. nstance and select the database you wish to restore Ay Aer Tool COP Internal Backup Applications Ele View Tools Hep eis U Eg Status Folders Applications Seach Hep w ebesh E Expancan Geri Aggheaticet MS SQL Server 7 2000 2005 LD Servet Apgheationa Marovok Active Dwectory Merosot Lxchange ricamaton Store F M5 SOL Seeved7 2000 200 47008 MSSOLSERVER 15 oO Backup Interval Flemove Detabare Plestore Database 1 228MR Bechup Date bira 50206 4 33 PH 229MB y SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Step 5 Click Restore Database Step6 Select the Log Differential or Full based on the date time stamp that you want to restore from then click Restore to Application Selectitem To Restore Object 14 Step 7 Select a temporary location to download data from the CDP Appliance before importing into SQL itself can be local or network location Please note that this location must have sufficient free disk space to store each Log Differential and Full being restored To be sure you have enough free space roughly count each Log and Differential that exists below the version you are restoring back to the last Full CDP will restore replay each of these logs differentials in order of oldest to newest automatically Restoring SQL To Disk Step 1 Launch CDP Agent Tool go to Applications Step 2 Navigate
88. o uninstall and re install the software Sonic WAL Continuous Data Profection InstallShicld Wizard Choose Setup Language Select the language for the installation hom the choices below Chinese 5 French Standard New gt J Carne 4 If you agree to the terms and conditions select the I accept the terms of the license agreement option and click the Next button Sonic WAL Continuous Data Profection InstallShield Wizard License Agreement Pieore read the following icenre agreement caretuby End User License Agreement Ties Some WALL End User Loence Agieenrert it a legal agreement belweeri you for your compery and SonicWALL toe the SoricWALL CDP product which includes computes oftware panted maternali and may include online or electronic documentation Pioda or Sollware of Sollware Pioda By exercuny your nts to make and une copies of the Software Pencuct you agree to the teima of the End Uses Agreement PRODUCT LICENSE The Product protected by coupighs larve ard mimnabonal Coppright tnaties as wel as other rtefiectual property laws and teaties The Saltware Product is icented not sold GRANT OF LICENSE Somic WALL gants you a nonexchmive mpaly bos agh towe yy G I accept the teens of the bcense sgeernent P I do net accent the teim of the icente agreement lt Back N gt Cane SonicWALL CDP 5 1 Agent Tool User s Guide W installing the SonicWALL CDP Agent Tool 5 Ent
89. older LinuxTesting for backup to the appliance The Appliance Menu is also displayed again Appliance Menu 10 0 30 38 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list Step 5 To force an immediate backup of the folder type 5 and then press Enter The following message is displayed The Linux Agent service has been notified to do backup immediately It will start archiving in a minute Listing Backed Up Folders and Folder Contents To list folders and their contents that have been backed up on the appliance perform the following steps Step 1 Type the command cdpmenu SonicWALL CDP 5 1 Agent Tool User s Guide W installing and Using the SonicWALL CDP Linux Agent The following menu is displayed SonicWALL CDP Agent Tool 5 0 0 Copyright 2007 Sonicwall Inc Appliance from last connection 10 0 30 38 Do you wish to connect to it y n Step 2 To connect to the appliance type y and then press Enter The Appliance Menu is displayed Appliance Menu 10 0 30 38 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter
90. om the A ppliancelP appliance to TargetPath restore lt AppliancelP FilePath gt TargetPath Restores FilePath from the A ppliancelP appliance to TargetPath restore r lt RevisionN umber gt lt A pplianceIP F ilePath gt TargetPath Restores RevisionN umber of the FilePath from the A ppliancelP appliance to TargetPath restore f lt Appliancel P FolderPath gt TargetPath Forced restore of the FolderPath from the A ppliancelP appliance to T argetPath even if the T argetPath is existing restore f lt ApplianceIP FilePath gt TargetPath Forced restore of the FilePath from the A ppliancelP appliance to TargetPath even if the TargetPath is existing move Command mv move lt ApplianceIP FolderPath gt TargetPath Moves the folder from FolderPath to TargetPath on the A ppliancelP appliance and in the local file system d SonicWALL CDP 5 1 Agent Tool User s Guide Using the SonicWALL CDP Mac OS X Agent W move lt ApplianceIP FilePath gt TargetPath Moves the file from FilePath to TargetPath on the A ppliancelP appliance and in the local file system rename Command rn rename lt ApplianceIP FolderN ame gt N ewN ame Renames the folder from FolderN ame to N ewN ame on the A ppliancelP appliance and in the local file system rename lt ApplianceIP FileN ame gt N ewN ame Renames the folder from FileN ame to N ewN ame on the A ppliancelP appliance and in the local file system Other Features Backup Strategy CDP Mac OSX Agent 1 0
91. ool perform the following steps Step 1 At the prompt type the command as shown root LINUX1 cdpagentinstall cdpcli help Step 2 View the usage string as shown below d SonicWALL CDP 5 1 Agent Tool User s Guide Using the SonicWALL CDP Mac OS X Agent W Using the SonicWALL CDP Mac OS X Agent The SonicWALL CDP Mac OS X Agent runs on a Mac computer The agent provides commands for backing up folders from the computer to a SonicWALL CDP appliance as well as other functions such as listing removing and restoring the folders and their contents With the agent installation there will be two applications acting as the user interfaces cdpcli and cdpmenu Cdpcli is the command line interface for the CDP Mac OS X Agent Tool Cdpmentu is the menu driven text interface for the CDP Mac OS X Agent tool Supported Platforms The CDP Mac OSX Agent Tool is supported on the following operating systems Apple Mac OS X 10 5 6 Leopard Apple Mac OS X 10 5 7 Leopard Apple Mac OS X 10 6 Snow Leopard Apple Mac OS X Server Snow Leopard Apple Mac OS X Server 10 5 System Requirements The Mac running the CD P Mac OS X Agent Tool has the following minimum system requirements 1 GHz Pentium 4 processor or faster 512 MB RAM Minimum 20 MB hard disk space 1024 x 768 video display High Color 16 bit Installing the SonicWALL CDP Mac OS X Agent The following procedure describes the steps for installing the SonicWALL CDP Mac OS X Agent Step
92. oring Active Directory first and is available as an alternate method for Exchange 2003 but not for Exchange 2007 In Exchange 2007 when you delete a user mailbox from the Exchange Management Console the user is also deleted from Active Directory If you restore a deleted storage group with this method there will be two instances of SMTP and System Mailbox under lt Storage Group gt lt Mailbox Store gt Mailboxes after the restore IA Cie iton yew Window teb a xf ORBE Geba Setting peue Iama IM oggec D KE Servers 90u NT SUTMORITYSYSTEM J Vwo w Quas 1 Storage Group 7 us 1 Mailbox Store Zi Stanton EEPORONS TAAARIFA 7 NE AORTY SYSTEM 1 EB Logos ny Mabores Ta Pub text inden a J Fra Soap Gow I Ten Roope Group pd Makori OY Logers B Mam T Pub Test Indes pd Mao 20 SMTP WEEE NOS E LP OOO 074 4 40 9 CADE CT NT AUTHORITYISYSTEM 0 Pub Text Inde 9 tee Qa ey Gage uA Maiex3 Ep Logons i Malboxes D Fb Test Indexes ly Pubie Folders 3 0 Protocots lps Pi d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W One instance of SMTP and SystemMailbox is created when you re create the Mailbox store This pair has a new ID number The other instance is from the SonicWALL CDP restore of the storage group This pair has the original ID number Despite the duplicate mailbox pair there are no problems when sending or receiving emails or when backing
93. oup button A Agent Tool MS Test Box 3 2 Applications J I Serve Apodcations Metronet Dechange InfaStcee m Merno SOL Server Micecect Information Steee First Storage Group x 609 05 MB 242 30MB Backup Date 2724 2000 4 37 AM S477008 2 SAM IAN 12 SAM Syw 10 hw SND EPM 20 2006 6 PM S277 208 t EPM 1212000 2 5PM 773727008 1235 PN MIVW 10 AM S272000 t AM 2 2000 EH AM 273 7008 i HAM Wea I HAM SZV 12 MAN SVA 10N PH 5722 2008 8 1 PM 27222008 511 PM Step 4 Inthe Restore Storage Group dialog box select the backup that you want to restore Restore Storage Group Select Item To Restore Object Microsoft Information Store First Storage Group Size Backup Type 10 241 KB Differential 9 23 2008 6 34 10 241 KB Differential 9 23 2008 4 34 10 241 KB Differential 9 23 2008 2 34 10 241 KB Differential 9 23 2008 12 3 15 361 KB Differential 9 22 2008 10 3 10 241 KB Differential 9 22 2008 8 32 9 85 Restore To Application Restore To Disk Cancel Step5 Click Restore To Application The Browse For Folder dialog box appears SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Step 6 In the Browse For Folder dialog box do one of the following to select a temporary location e Select an existing folder to store the temporary copy of the InfoStore data e Click Make New Folder to create a new folder for the temporary da
94. p 1 From the Appliance Menu type 2 and then press Enter The following is displayed SonicWALL CDP 5 1 Agent Tool User s Guide E Using the SonicWALL CDP Mac OS X Agent Add Folder Enter the folder path to add or press ESC Enter to cancel this operation Step 2 Type the folder path to be backed up such as Users cdpadmin Desktop The following message is displayed Successfully added the folder Users cdpadmin Desktop for backup to the appliance The Appliance Menu is also displayed again Appliance Menu 10 0 30 31 1 List folders from appliance 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list Step 3 To force an immediate backup of the folder type 5 and then press Enter The following message is displayed The MAC Agent service has been notified to do a backup immediately It will start archiving in a minute Listing Backed Up Folders and Folder Contents To list folders and their contents have been backed up on the appliance perform the following steps Step 1 Type the command cdpmenu The following menu is displayed SonicWALL CDP AgentService 1 0 0 5 Copyright 2009 Sonicwall Inc Appliance from last connection 10 0 30 31 Do you wish to connect to it y n Step 2 To connect to the appliance type
95. p 3 Step 4 Step 5 Step 6 Perform the following steps to install the Linux Agent on your Linux computer Login as root Copy the compressed tar file to a location on the Linux computer Unzip the file with the command tar xvfz cdpagentinstall tar tz It creates the cdagentinstall folder containing the files cdpagentinstall sh and cdpagent tar gz Change directory to the cdpagentinstall folder Run the install script with the command cdpagentinstall sh i It installs both the Linux Agent service and Linux Agent tools cdpmenu and cdpcli The installation process creates a soft link to both cdpmenu and cdpcli allowing them to be invoked from any directory on the system The following messages are displayed Installing CDP Agent BackupService Starting CDP Agent Daemon process CDP Agent BackupService is installed Installing CDP Agent Console CDP Agent Console is installed Verify that the Linux Agent service is running with the command ps auxwww grep cdpagentservice d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent The output should be similar to the following root 7044 0 1 0 4 17404 1744 Ssl 11 05 0 00 usr bin cdp cdpagentservice d usr bin cdp watchdog cdpagentservice pid r etc cdp cdpagent conf root 7195 0 0 0 1 3884 668 pts 1 R 11 05 0 00 grep cdpagentservice Uninstall Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Perform th
96. rk pane right click the storage group for which you want to disable circular logging and then click Properties The lt Storage Group Name gt Properties dialog box appears Step 4 Clear the Enable circular logging check box Step5 Click OK Step 6 To make your changes to the circular logging settings effective restart the Microsoft Exchange Information Store service or dismount and then mount all of the databases in the storage group ESE Backup Client DLL CDOEXM Requirements SonicWALL CDP uses the Exchange Backup and Restore API to access Microsoft Exchange The Microsoft ESE Backup Client DLL EsEbCli2 dll should be installed along with Microsoft Exchange and must be accessible by SonicWALL CDP Enterprise Manager and Agent Tool The Collaboration Data Objects for Exchange Management CDOEXM APIs are also used to automate the restore procedure but not required by this feature You can copy the EsEbCli2 dll file from your Microsoft installation disk or download it from Microsoft or copy it manually from another location into the Sonicwall Continuous D ata Protection folder where the client was installed The default program installation folder location is C Program Files SonicWALL SonicWALL Continuous D ata Protection Note The ESE Backup Client DLL EsEbCli2 dll is installed by default under the 32 bit installation On 64 bit machines you need to manually obtain the EsEbCli2 dll For more information see Manually Obtaini
97. running Windows XP SP2 or use a third party firewall you may receive a warning during initial launch of the SonicWALL CDP software For more information on configuring your firewall to work with SonicWALL CDP contact your network administrator or refer to the Sonic WALL CDP Administrator s Guide 2 Choose the correct CDP Appliance from the list and click the Connect button If you are unsure which CDP appliance to connect to contact your network administrator before continuing with setup Select SonicWALL CDP Appliance Appliances Avadahie Sphere IF Adder ccadna 192 168 1225 Techoud Server 100 9359 Uniegistmed DP Appliance 10081234 Uniegelered COF Appkance 100555 1460 20 266F 10091 23 My German 1440 10081 231 SY Intetnal 3440 10081 23 GMS Devekoment 100143 Connect j Cancel SonicWALL CDP 5 1 Agent Tool User s Guide E Setting up Your SonicWALL CDP Agent Verifying SonicWALL CDP Operation The following instructions provide a step by step process for verifying your SonicWALL CDP installation 1 7 If it is not already open launch the SonicWALL CDP Agent Tool from the Windows Start Menu Programs gt SonicWALL gt SonicWALL Continuous Data Protection gt SonicWALL Agent Tool In the CDP Agent Tool click the Folders button to enter folders view oi BlW vr e Statue Folds Application Seatch Hip At the bottom of the folders view screen click the Add Common Folder link
98. s brief instructions for backing up and restoring a Microsoft SQL server For more information see the SonicWALL CDP Administrator s Guide Backup Up SQL To add Microsoft SQL for backup using the Agent Tool perform the following steps Step 1 Open the SonicWALL Agent Tool on the SQL server Step 2 Goto Applications and add Microsoft SQL The following options are available to edit for SQL using the Agent Tool Backup Interval Default or custom e Remove SQL Server Instance Stop backing up a SQL Server instance e Restore Database Restore a backed up database version e Remove Database Stop backing up the database Restoring SQL Recovery of data from Microsoft SQL using SonicWALL CDP allows users to retrieve Microsoft SQL revisions from an agent machine previously configured to backup that data Microsoft SQL recovery can be made directly to the SQL database Restoring the database can be done in two ways The database can be either restored to disk or to application When restoring the database to disk the database is downloaded as a set of files from the CDP Appliance Restoring to application on the other hand applies the database directly to the same SQL server Note Microsoft SQL data can be restored using the Enterprise Manager and the Agent Tool SQL restore using the Enterprise manager can restore to disk any SQL database even for servers on different agents than the Enterprise Manager See the SonicWALL CDP Ad
99. s feature by adding the Microsoft Exchange User Mailbox application to the SonicWALL CDP Agent Tool From the Agent Tool you can use the User Mailbox application to configure the backup schedule for one or more user mailboxes the login credentials for the Exchange server the parameters for offsite backup and to restore individual user mailboxes to the Exchange server The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature provides the functionality and flexibility that you need to backup and restore specific user mailboxes rather than backing up the entire Exchange database The User Mailbox Backup and Restore feature includes the following capabilities e Convenient interface for adding user mailboxes to or deleting them from the backup process e Ability to set the backup schedule for a group of mailboxes or for individual user mailboxes e Secure login using credentials to Microsoft Exchange server e Optional automatic backup of user mailboxes to an offsite location e Retention of multiple backups for each user mailbox User Mailbox Backup and Restore backs up and restores messages in the user s Outlook Mailbox including the Inbox Drafts Deleted Items and Sent Items as well as messages within all other folders with custom names It does not back up the Outlook Calendar Notes Contacts Tasks Meeting Requests and Public Folders It also does not back up locally archived folders See the following sections
100. set and manage the backup schedule e Optional automatic backup to an offsite location e Retention of multiple backup versions See the following sections for information about InfoStore e Supported Platforms for InfoStore on page 35 e How Does InfoStore Backup and Restore Work on page 36 e Installation Prerequisites for the InfoStore Server Application on page 36 e Adding the InfoStore Application to the Agent Tool on page 38 e Configuring Storage Group Backup on page 39 e Offsite Backup of Storage Group on page 43 e Restoring a Storage Group on page 44 e Removing Storage Group from the Backup Schedule on page 51 e Removing the InfoStore Application on page 52 e Verifying InfoStore Backup Activity on page 53 Supported Platforms for InfoStore The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature is supported on the following platforms e SonicWALL CDP 110 e SonicWALL CDP 210 e SonicWALL CDP 5040 e SonicWALL CDP 6080 e SonicWALL CDP 1440i e SonicWALL CDP 2440i e SonicWALL CDP 3440i e SonicWALL CDP 4440i Note The SonicWALL CDP appliance must be specially licensed for server applications On the SonicWALL CDP 110 and 210 platforms this feature requires the purchase of the SonicWALL CDP 110 210 5 Server Applications License upgrade This license allows you to back up five applications that are installed on your server such as Exchange SQL Active Directory a
101. sh and then the folder name in the command prompt my macbook cdpadmin cdpcli rmfolder 10 0 30 31 Users cdpadmin RT Test A confirmation message will display when the folder has been removed Restoring a Folder from the Appliance to a Custom Folder To restore a folder and its contents from the appliance to a custom folder on your Mac system type the command using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash the folder name on the appliance and then a space and the custom folder on the Mac system my macbook cdpadmin cdpcli restore 10 0 30 31 Users cdpadmin RTTest Users cdpadmin Test A confirmation message will display when the folder has been restored Configuring a Folder for Offsite Backup To restore a folder and its contents from the appliance to a custom folder on your Mac system type the command using the IP address of your SonicWALL CDP appliance followed by a colon a forward slash and then the folder name my macbook cdpadmin cdpcli addoffiste 10 0 30 31 Users cdpadmin RTTest Users cdpadmin Test A confirmation message will display when the folder has successfully added for O ffsite Backup Connecting to a Different Appliance To connect to a different SonicWALL CDP appliance type the command using the IP address of the target SonicWALL CDP appliance my macbook cdpadmin cdpcli cgapp 10 208 108 10 A confirmation message will display when the backup appliance
102. sible by SonicWALL CDP Enterprise Manager and Agent Tool The Collaboration Data Objects for Exchange Management CDOEXM APIs are also used to automate the restore procedure but not required by this feature You can copy the EsEbCli2 dll file from your Microsoft installation disk or download it from Microsoft or copy it manually from another location into the Sonicwall Continuous D ata Protection folder where the client was installed The default program installation folder location is C Program Files SonicWALL SonicWALL Continuous D ata Protection Note The ESE Backup Client DLL EsEbCli2 dll is installed by default under the 32 bit installation On 64 bit machines you need to manually obtain the EsEbCli2 dll For more information see Manually Obtaining EsEbcli2 dll For 64 bit Machine on page 53 Note Version 8 1 240 3 of EsEbcli2 dll is required by SonicWALL CDP ExOLEDB ADO CDO Requirements SonicWALL CDP uses ExOLEDB to access Microsoft Exchange The Exchange OLE DB Provider should be installed along with Microsoft Exchange and must be accessible by SonicWALL CDP Enterprise Manager and Agent Tool The ADO ActiveX Data Objects and CDO Collaboration Data Objects APIs are also required by this feature These are application programming interfaces provided by Microsoft that allow applications to access data stores in a uniform manner These APIs are included with the Microsoft Exchange installation SonicW
103. t Tool Help Overview section on page 18 The Agent Tool Status View This section contains the following subsections e Changing the Appliance section on page 9 e Adding a Folder section on page 9 e Adding an Application section on page 9 The Status view allows you to view current status change appliances add folders and add applications To view the Status window click the Status button at the top of the Agent Tool interface a j WU o Status Feiders Application Search Heip Figure 1 provides an image of the Status window which displays the File Activity Log Figure 1 Status View we toe oe tJ p v ma P Appie teeh ne 2h Owgigimes i Adine fiie o Adi Apgiosion Agent Intecmation d SonicWALL CDP 5 1 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview W Changing the Appliance 1 Click Change Appliance at the top of the Agent Tool Status screen 2 Select the appliance from the Select SonicWALL CDP Appliance pop up window 3 Click Connect Adding a Folder 1 Click Add New Folder at the top of the Agent Tool Status window 2 In the Browse For Folder pop up find the folder you wish to add or click Make New Folder 3 Click OK Adding an Application 1 Click Add Application at the top of the Agent Tool Status window 2 Inthe Add Application To Backup pop up select the application you wish to add 3 Select the Set For Offsite Backup box to backup your app
104. t Version section on page 60 Supported Linux Distributions section on page 60 Linux Agent Tool User Interfaces section on page 60 Linux Agent Service section on page 61 Linux Agent Functionality section on page 61 Linux Agent Version The Linux Agent described in this document is version 5 0 0 Supported Linux Distributions The SonicWALL CDP Linux Agent is supported on the following Linux distributions Fedora 6 10 x32 RHEL 5 2 x32 Suse 11 1 x32 Debian 4 0 x32 Ubuntu 9 04 x32 Linux Agent Tool User Interfaces The Linux Agent Tool presents two interfaces Menu driven application text based cdpmenu Command line interface CLI cdpcli These interfaces are used independently of each other but share a common configuration file etc cdp cdpagent conf The Linux Agent uses this configuration file to identify the appliance to which it backs up data d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W The cdpmenu tool updates the configuration file with the backup appliance name when it connects It provides the following menus Connection Menu Appliance Menu e Appliance Folder Menu e Folder Menu e File Menu The cdpcli command line interface is designed to be invoked from Shell or PERL scripts and can also be used from the Linux command line prompt The cdpcli command line interface presents a set of stateless
105. ta AET Select a temporary location to save your restore data P Cj My Oocuments W My Comparer i EB 314 Floppy A Sa Local Desk C 3 O ist C Oocuments and Settings BC Inatpub 7 O MsoC ache NTDStest L Processorer a O Progam Fies 5 O sonrcwan ORs Step 7 Click OK The application displays a progress bar as the backed up data is copied to the temporary folder and then to the Exchange Server folder When the restore process is complete the progress bar dialog box closes and the Restore Completed dialog box is displayed Step 8 Click OK in the Restore Completed dialog box CTT x i J The restore has completed successfully a Restoring to Disk To restore a Storage Group using Restore to Disk perform the following steps Note Exchange 2007 users need to dismount the database before the restore and mount it after the restore Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane under Microsoft Exchange InfoStore select the group that you want to restore d SonicWALL CDP 5 1 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Step 3 In the right pane click the Restore Storage Group button A Agent Tool MS Test Box 3 2 Applications J I Serve Apodcations Metronet Dechange InfaStcee m Merno SOL Server Micecect Information Steee First Storage Group x 609 05 MB 242 30MB Backup Date
106. the following command to remove the Mac Agent service Uninstall sh Step 4 The script will clean up the client s file structure with all the files and folders related to the Agent service Step 5 Verify that the Mac Agent service is not running with the command ps auxwww grep cdpagentservice The output should be similar to the following root 13437 0 0 0 0 599780 416 s000 R 10 52AM 0 00 00 grep cdpagentservice Using the Menu Driven Agent Tool cdpmenu To use a command type cdpcli at your Mac system prompt followed directly by the command and its arguments See the following sections for instructions on performing common tasks e Connecting to the SonicWALL CDP Appliance section on page 85 e Adding a Folder for Backup section on page 85 e Listing Backed Up Folders and Folder Contents section on page 86 e Purging Deleted Files section on page 87 Trimming Old File Revisions section on page 88 e Removing Files and Folders from the Appliance section on page 89 e Configuring Offsite Backup section on page 90 e Adding a Folder for Backup section on page 91 e Listing Backed Up Folders section on page 91 e Listing the Contents of a Backed Up Folder section on page 91 Purging Files at the Agent Level section on page 91 y SonicWALL CDP 5 1 Agent Tool User s Guide Using the SonicWALL CDP Mac OS X Agent W e Trimming Old Revisions of Files section on pa
107. the window Step 2 View the log entries in the bottom right pane Each related entry contains the application name in the Name column LAS Apert Vol HES Poit Bene 221 Sh Ba ee cay r Saa Foder Appicatont Seach Heb wy Change Apphance _ Add Nes Folie Adi Apgication SONICWALL Agent Information Aprin ME tect Box 32 the Cort tm Lied uk Avedatie Agent States Agert Side isad Quaus Policy Setiings Pory Nane Otiste Bachus Manually Obtaining EsEbcli2 dll For 64 bit Machine The SonicWALL CDP MS Exchange InfoStore Backup and Restore feature uses the Exchange Backup and Restore API The API is implemented by the Dynamically Linked Library DLL file EsEbcli2 dll This DLL is installed by default on all 32 bit installations On 64 bit installation you must obtain EsEbcli2 dll manually EsEbcli2 dll can be obtained from the following sources e Microsoft Exchange Server 2007 Installation CD e Microsoft Download Center Note Version 8 1 240 3 of EsEbcli2 dll is required by SonicWALL CDP SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Obtaining EsEbcli2 dll from the Microsoft Exchange Server 2007 Installation CD Step 1 Step 2 Step 3 Step 4 Step 5 This section describes how to manually obtain the EsEbcli2 dll from your Microsoft Exchange Server 2007 Installation CD Navigate to setup i386 exchange bin folder of the Exchange 2007 installation C
108. ully purged all the deleted files from the appliance Trimming Old File Revisions Old revisions of files can be deleted from the SonicWALL CDP appliance at the agent level from the Appliance Menu at the folder level from the Appliance Folder Menu and at the individual file level from the File Menu To trim old file revisions from the SonicWALL CDP appliance at the agent level perform the following steps Step 1 Type the command cdpmenu The following menu is displayed SonicWALL CDP AgentService 1 0 0 5 Copyright 2009 Sonicwall Inc Appliance from last connection 10 0 30 31 Do you wish to connect to it y n Step 2 To connect to the appliance type y and then press Enter The Appliance Menu is displayed Appliance Menu 10 0 30 31 1 List folders from appliance SonicWALL CDP 5 1 Agent Tool User s Guide xu Using the SonicWALL CDP Mac OS X Agent W 2 Add folder for appliance backup 3 Purge Deleted Files of the agent 4 Remove Old Versions of the agent 5 Force Backup immediately 6 Go to Connection Menu 7 Exit CDP application Enter your choice from the above list Step 3 To purge deleted files type 4and then press Enter Step 4 Type y to confirm as needed Removing Files and Folders from the Appliance To remove a backed up folder and its contents from the SonicWALL CDP appliance perform the following steps Step 1 Display the list of backed up folders as described above in the Listing
109. up for Backup section on page 40 e Scheduling Backups section on page 41 SonicWALL CDP 5 1 Agent Tool User s Guide W Managing Server Applications in the Agent Tool Adding Storage Group for Backup Once the Microsoft Exchange Server InfoStore application is configured it can be used to add a Microsoft Exchange Server for backup To avoid confusion between the Microsoft Exchange Server InfoStore application and the actual Microsoft Exchange Server that requires a backup the latter is referred to as Storage Group under the CDP Agent Tool Graphic User Interface Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane expand Server Applications and select Microsoft Exchange InfoStore Step 3 In the right pane click the Add Storage Group button A Apert Tool MS Test Box 3 2 Applications BE Ge wew Jes tip SIES G E o Sius Fokins Apeications Soch Hep 3 Ceri Apptc anon 2 Servet Apphcahora a Marmot Fachange Uir Hakan feci Mecrorott SOL Server Microsoft Exchange Server InfoStoe Macher 1 Intumaton Stores O Soe 000 kD Sae on Duk 000 kD Sarva Diak Utas JUD Fiet 1 soao Step4 In the Add Storage Group dialog box select the Storage Group to backup Available Storage Groups Add Cancel Step5 Click Add The selected storage group appear in the bottom pane of the InfoStore application page y SonicWALL CDP 5 1 Ag
110. up or restoring the original restored storage group Step 1 Log in as administrator to the Exchange server Step 2 Select one backup revision of your deleted storage group then choose Restore to Disk Step 3 Browse to the restored folder Backup0001 find the edb files Step 4 Create a new storage group with the same name as the one backed up in SonicWALL CDP Step 5 Create a new mailbox database for each edb file For example if there are two edb files e Mailbox Databasel edb e Mailbox Database2 edb Then create two new mailbox databases using these same names Mailbox Databasel edb and Mailbox Database2 edb under the newly created storage group Step 6 Follow the normal steps to restore an InfoStore storage group by using Restore to Application or MSExchangeRestore exe See Restoring to Application on page 44 Step 7 After the storage group is restored open the Exchange system manager and Reconnect the user mailboxes Removing Storage Group from the Backup Schedule This section describes how to remove a storage group from the list of groups scheduled for backup Note Removing a storage group also removes all existing backups of that storage group Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane under Microsoft Exchange InfoStore select the storage group that you want to remove from the backup schedule Step 3 In the right pane click the Remove Storage Group butto
111. w 3 Click the OK button Repeat the process to add more folders Adding a Common Folder 1 In the Folders window at the bottom of the Agent Tool screen click Add Common Folder 2 Select the folder you wish to add in the Add Common Folder Backup window 3 Select the Set for Offsite Backup checkbox to backup your files to a secure offsite location 4 Click the Add button Repeat the process to add more folders Note You must have Offsite Service enabled in order to back up files offsite Offsite Service is available as an optional subscription based service Consult with your network administrator if you are unsure about the availability of this service on your SonicWALL CDP appliance d SonicWALL CDP 5 1 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview W Backing Up Files Offsite 1 In the Folders window select the folder you wish to backup offsite 2 At the bottom of the Agent Tool screen click Backup Offsite 3 Select the Check for offsite backup checkbox and click the Set Status button Note You must have Offsite Service enabled in order to back up files offsite Offsite Service is available as an optional subscription based service Consult with your network administrator if you are unsure about the availability of this service on your SonicWALL CDP appliance C0 DASHBOARD Xi Remove Folder ag Backup fsite C3 Restore Deleted Folder _ Properties x Remove Old Versions x Remove De
112. will start to backup one file if it is stable If one file is changed frequently the A gent will not backup the file unless it remains unchanged for a certain amount of time Also note that if one file is changed during backup the backup will be cancelled The desired stable time is based on size The following table contains the calculation method for the stable time File Size less than Stable Time 1 MB 5 seconds 5 MB 15 seconds 15 MB 40 seconds 50 MB 2 minutes 100 MB 5 minutes 200 MB 10 minutes 500 MB 30 minutes 1GB 60 minutes 2GB 150 minutes 4GB 360 minutes Larger than 4 G B 720 minutes SonicWALL CDP 5 1 Agent Tool User s Guide E Using the SonicWALL CDP Mac OS X Agent d SonicWALL CDP 5 1 Agent Tool User s Guide SonicWALL Inc 201 Logie i SONICWALL gt San Jose CA 95124 3452 F 1 408 745 9300 www sonicwall com PN 232 001819 00 Rev B 2010 SonicWALL Inc is a registered trademark of SonicWALL Inc Other product names mentioned herein may be trademarks and or registered trademarks of their respective companies Specifications and descriptions subject to change without notice
113. your choice from the above list Step 3 To list backed up folders on the SonicWALL CDP appliance type 1 and then press Enter The folders on the appliance are listed with more options as in the following example List of Folders in the appliance 10 0 30 38 1 LinuxTesting Select a folder from the above list or press Esc Enter to cancel this and go back to Appliance menu 1 Step 4 To select the LinuxTesting folder type 1 and then press Enter In this example no other folders are available on the appliance d SonicWALL CDP 5 1 Agent Tool User s Guide Installing and Using the SonicWALL CDP Linux Agent W The following menu is displayed when you select a folder Appliance Folder Menu 10 0 30 38 Selected folder LinuxTesting Marked for Offsite backup No 1 List folder contents Restore folder to a path Offsite backup settings Remove old revisions of files Purge deleted files Remove folder from appliance backup Go to list of Appliance folders Go to Appliance Menu Exit CDP application D PO ON eke Enter your choice from the above list Step 5 To list the contents of the LinuxTesting folder type 1 and then press Enter The folder contents are listed as shown in the following example Folder Contents 10 0 30 38 Selected folder LinuxTesting CDP_TC1 pl CDP_TC10 pl CDP_TC11 pl CDP_TC2 pl CDP_TC3 pl CDP_TC31 pl CDP_TC4 pl CDP_TC4_old pl CDP_TC5 pl 10 CDP_TC6 pl 11 CDP_TC7 pl 12 CDP_T

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