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User Guide - CommuniGate Systems

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1. Folders Preferred Character Set Chinese EUC S Compose Q Delete Time Zone default NorthAmerica Pacific z IM Layout Basic x 3 Calendar z r EJ Contacts Previous Login 14 Nov 08 1 09 05 PM w Mail Control Last Failed Login B Call Control i i 12 5 QD Dialer Version CommuniGate Pronto Lu Password Update Here you can modify and maintain general settings for the Pronto interface These settings will take place over the account and can be changed at any time Language menu The language preference can be chosen at any time by selecting any of the languages from this menu Preferred Character Set menu To change the character set and the way the characters appear in the Pronto interface by choose any of the character sets found in this menu Time Zone menu The time zone settings can be changed to match the time of your locale by choosing any of the time zones found in this menu Layout menu The layout and color settings of the Pronto interface sometimes referred to as Skins can be changed by choosing any of the layouts found in this pull down menu Text Size Click on the button to increase the size of the currently selected text format Click on the button to decrease the size of the currently selected text format Login Information Check when you last successfully logged in to your account when the last failed login attempt was and what product vers
2. eese 4 3 Adding a Contact New Contact esee 4 4 Creating a New Folder New gt Folder 5 Side Bar and 3D6 ceece enar bia REF REEERERIMKENENEEAKEEEEFU aasaran 5i EMail Tab m M 5 1 1 Right Clicking a Folder under the E mail Tab in the Side Bar Pronto Login Page The Main Window The Top Link Bar and Buttons 3 1 1 3 1 2 3 1 5 3 1 4 S19 3 1 6 3 1 7 3 1 8 3 1 9 3 1 10 3 1 11 Settings Button General Settings Tab in the Settings Window Folders Tab in the Settings Window eeeseeessess Compose Tab in the Settings Window ssssessss Delete Tab in the Settings Window esses IM Tab in the Settings Window seeeem Calendar Tab in the Settings Window sess Contacts Tab in the Settings Window esses Mail Control Tab in the Settings Window Call Control Tab in the Settings Window ssssss Dialer Tab in the Settings Window ssseeeeesss Password Tab in the Settings Window Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 1 of 80 Pronto User Guide P
3. 2 EN Hi Job Title Organization 3 My Doi a Contact Unit Team Profession d Testac Telephone e Home x Web Site The core concept behind Pronto is the ability of the end user to easily communicate via instant messaging e mail or voice by accessing their stored contacts list The contacts list is the running database of information about friends family or co workers that has been entered into Pronto and your contacts are stored in the address book To quickly add a contact to the address book click on the triangle icon next to the new button once and select contact from the list of available options This will open the contacts window and the contacts window will appear at the forefront of your account To close the contacts window click on the X button found in the upper right hand side of the contacts window When a new contact is created it will be created in the selected contacts folder To select a contact folder go to the contacts tab and select a folder If no folder is selected the new contact will be created in the main contacts folder When adding a new contact you will find the following options Full Name Button Clicking on either the Full name button or Full name field will open the full name window To close the full name
4. J Rename Marked agi Sharing E mail Link Remove Copy into Move into Settings About Adobe Flash Player 10 Another unique feature found Pronto is the ability to right click on a file or folder under the files tab in the side bar This will allow for maintenance of the uploaded files and folders A browser specific menu will appear next to the mouse pointer with the options to create a folder rename a marked file share a file e mail a file and remove a file These options all work the same way as outlined above in section 5 7 Two new options will be visible as well Move into To move and categorize the files messages into specific folders select the appropriate file under the files tab in the side bar right click on that file and select the move into option from the pull down menu To move a message you can Double click on the appropriate folder to move the file into Click on the appropriate folder to move the file into and then click the save button found at the bottom right hand corner of the move into window Copy into To copy and categorize the files into specific folders while leaving the file in its current destination select the appropriate file under the files tab in the side bar right click on that file and select the copy into option from the pull down menu Within the copy into window every file folder that y
5. have been provided for one contact they will appear in menu form under the Send IM button You can then pick and choose which address to send the IM to Move into button To move and categorize the contacts into specific folders select the appropriate contact in the main window and click the move into button To move a contact you can Double click on the appropriate folder to move the message into Click on the appropriate folder to move the message into and then click the save button found at the bottom right hand corner of the move into window Copy into button To copy and categorize your contacts into specific folders while leaving the contact information in its current destination select the appropriate contact in the main window and clicking the copy into button This will open the copy into window and the copy into window will appear at the forefront of your account To copy a contact Double click on the appropriate folder you would like to copy the message into Click on the appropriate folder you would like to move the message into and then click the save button found at the bottom right hand corner of the copy into window to copy contact information to this new location Create Folder Button For more information on creating a new folder please refer to section 4 4 Share Folder Button For more information on sharing a folder please refer to the explana
6. Monica Guilani lt testaccount3 talktoip com gt 24 Call Logs A stestaccount2 talktoip com gt 18 Conference A lt TestAccount2 talktoip com gt 18 T A lt TestAccount3 talktoip com gt 16 Drafts A lt TestAccount4 talktoip com gt 13 E E History By lt TestAccount4 talktoip com gt 13 Junk testaccount2 talktoip com 13 3 Sent a Sent tems stestaccount2 talktoip com gt 13 sj Trash A TestAccount4 talktoip com gt 13 A lt TestAccount3 talktoip com gt 13 A stestaccount2 talktoip com gt 13 lt TestAccount3 talktoip com gt 12 A lt Testaccount4 talktoip com gt 12 stestaccount2 talktoip com 12 A lt TestAccount4 talktoip com gt 12 A lt Testaccount4 talktoip com gt 12 A lt testaccount4 talktoip com gt 12 A lt TestAccount4 talktoip com gt 11 a lt TestAccount3 talktoip com gt 10 By sTestAccount3 talktoip com gt 10 CONTACTS A stestaccount3 talktoip com 9 MY STUFF stestaccount3 talktoip com gt 6 EWS A stestaccount2 talktoip com gt 3 FILES lt support communigate com gt Request cancelled ul General telephony and advanced calling and conferencing options can be found by clicking on the telephony tab on the side bar The Telephony feature found in Pronto allows the access and organization of voicemails checking call logs and times and the ability to start and moderate audio conferences Clicking on the telephony tab will bring up all folders within your e mail inbox in alphabetical orde
7. field within the e mail composition window will contain the address of the sender of the mail you are replying You can then respond to the mail like you would normally compose an e mail Reply to all To reply to the sender and anyone copied on a message that you have read select the appropriate message right click on that message and select the reply to all option from the pull down menu A window practically identical to the e mail composition window appears with the contents of the message you have selected in the content field found within the e mail composition window The to and cc fields within the e mail composition window now contain the addresses of the sender and anyone copied on the mail you are replying You can then respond to the mail like you would normally compose an e mail Call To call the sender of the e mail you have read select the appropriate message right clicking on the message and select call from the pull down menu The Pronto dialer will open and automatically try to initiate a voice call with the other party You can then use the dialer like you would to handle any other call Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 51 of80 5 1 3 Right Clicking the Sender of an E mail in the Preview Pane aaa aj P From 8 1 Received mni Daniel 19 Jun 9 55 AM billythekid 3 Jun 12 44 PM Monica Guilani 15 Ma
8. address book window To add a new or edit an existing contact you can do so under the contacts tab in the side bar There are various options found in the e mail address book including List of contacts window This is the large window that will appear within the address book The contact s information will be displayed You can choose to sort through your contacts in ascending and descending order by name or by e mail address Folder menu If you have stored your contacts in multiple folders and sub folders you can choose which folder to search through from this pull down menu The contacts found within that folder will appear in the list of contacts found within the address book window Search field If you know the contacts name or first few letters of their name or e mail enter the information into the search field Once the contacts information has been entered click on the magnifying glass to the right of the search field to initiate a search for the contact in the specified folder To clear the search field click on the clear button Once Pronto returns with a positive search result contacts who meet the criteria will appear highlighted in the list of contacts window Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 29 of 80 TO field The field appearing next to the TO button is where you can manually input the recipients e mail addresses for the m
9. button Video progress information scrolling window To the right of the stop button is a long narrow scrolling window that allows you to manually select a starting point for the video file Video length information display This window displays length of the video file in standard time format The starting point will change depending on what point in the video file you have decided you would like to play from The ending point will be the total length of the track Toggle repeat button To have the My Video player repeat the current video file click on the toggle repeat button The video will then automatically start again when you have reached the end point of the video Full Screen button To maximize the My Videos player click on the full screen button The My Videos player will take up the entire screen To minimize the My Videos player click the escape button on the keyboard Volume Control To change the volume of the video files you are viewing click on volume button The volume control popup window will open allowing the volume level to be modified To minimize the volume control window click on the volume control button again For maximum volume scroll to the top of the volume control pop up window and make sure the icon reads 100 For minimum volume scroll to the bottom of the volume control pop up window and make sure the icon reads 096 To mute the vid
10. click on the save button to save a copy of the mail composed thus far into the drafts folder found under the e mail Side Bar This mail can later be retrieved edited and sent at your leisure Print Button Clicking on the button shaped like a printer will process the message composed thus far open a new window in front of the e mail composer displaying the way the message will be printed and then open your browsers standard printing options dialog window You can then choose to print the message as you normally would print any web based content Attachments Button Clicking on the button shaped like a paperclip will open your browsers attachment searching dialog window This will open the attachments window To attach a file you need to find the locally store the file then follow the file path Once the file has been located attach open the file as you normally would open any file in the browser This file will appear as an attachment to your composed e mail Add Video Mail Button To create a video message to send with your e mail click on the button shaped like a camera To create a video mail you are required to have a webcam and microphone connected properly to your computer A warning will pop up requesting to access the webcam and Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 28 of 80 microphone To create the video mail you must allow Pronto to access these devices If the webcam and microphon
11. interface select the appropriate file in the main window or in the files tab in the side bar and click on the sharing button Access must be provided to users so they may view the files Fri 14 Nov 4 Modified Size gt TELEPHONY CONTACTS private E irectory https talktoip com testaccount2GKtalktoip com protected pwd vidaxSercbwevegx 1156wqrry https talktoip com filebrowser wcgp subDiretestaccount2 QKalktoip com pwd vi4 axScrebwcvegxiiS6wqrry suo sottos a Directory Window In this window you will find the secure URL to distribute where the folder will be shared This is the address that can be distributed to the public so they can view the directory of files Copy Link Button To copy the newly created URL address for the folder click on the copy link button Now the copied URL address can be pasted as required File List Window In this window you will find the secure URL to distribute where you to see the list of files in the directory This is the address that can be distributed to the public so they can view of the list of files Copy Link Button To copy the newly created URL address for the contents of the folder click on the copy link button Now the copied URL address can be pasted as required a Disable Sharing Button To revoke access to the private folder and remove the URL link click on the disable
12. optional updates are sent to the attendees The event can then be accepted or rejected based on the updated invitation Selecting a Color To change the color scheme for the calendars click on the color box that appears next to the specific calendar you would like to edit and then select a color from the grid All selected color preferences are stored automatically for each individual calendar so that the next time you log in the changes will still be applied Replying to a Calendar Invite If you have received a calendar invite in your e mail Inbox you can manage how to reply to this invite By clicking on the e mail message containing the invite the following options will appear at the top of the e mail you are reading in the main window Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 55 of 80 Accept Button To accept the calendar invite carefully review the details of the invite and click on the accept button A window will open with the options to notify the sender that you are attending the meeting via an automated e mail response notify the sender you are attending the meeting via a custom response or to decline the invitation After choosing one of these options the invite will be made into an actual event and the event will show up in the main calendar at the date and time you agreed to Tentative Button To tentatively accept the calendar invite click on the tentative button A w
13. window click on the X button found in the upper right hand side of the full name window In this window you have the option to Input the contacts professional title in the title field Input the contacts first name in the first name field Input the contacts middle name in the middle name field Input the contacts last name in the last name field Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 36 of 80 Enter the contacts suffix in the suffix field Save the full name of the contact by clicking the OK button after the contact information has been entered Cancel out of the full name editor by also clicking on the cancel button Job Title field Enter the work appointed title for the contact in this field Organization field Enter the company organization of the contact Unit field Enter the specific division of the company organization that your contact works in into this field Profession field Enter the profession of the contact into this field Telephone field and display area Clicking on the little green button found under the Telephone field will create a new space to input the contacts telephone number You can choose how you want to classify their number by selecting one of the options from the pull down menu found next to the telephone number input space You can delete a telephone number from the contact by clicking on the
14. 4 The New Button F New v ga Delete Undelete 3 3 3 Purge Deleted 3 Reply 3 Reply to Al Forward ie Move into 29 Copy into Event EJ Contact UI Folder To compose a new e mail create a new event add a new contact or create a new folder in the e mail archive click on the new button found in the upper left hand side of the main Pronto interface and select the appropriate option A new window will open in front of the main window where you can manage the desired content 4 1 E mail Composition New E mail E New v jj Delete g Undelete 3 ij Purse Deleted fx Reply fx Replyto al L Forward i Moveinto F Cc Message Ge Send bd Save S I Notify Y Check Spelling v rx a amp Bce Subject Plain Text x A Zi The core function of Pronto is the ability to send and receive electronic communications If you want to have a paper record or a running log of the conversations with contacts choose to contact them via e mail instead of instant messaging or the phone E mail can be checked at any time at any place as long as the appropriate connection exists along with the security measures found in Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 26 of 80 Pronto there is no need to carry around a large portfolio of documents yo
15. Click on the hold button again to resume the call Redial Button After successfully calling and completing the conversation with the contact the redial button will appear directly above the dial button Clicking on the redial button will automatically dial the last contact called and initiate a phone call with them Decline Button This button will appear if an incoming phone call is received If you do not wish to answer the call click on the decline button the button with the red circle with a line through it Accept Button This button will appear if receiving an incoming phone call To answer the call click on the accept button the button with the flashing green arrow pointing downwards Hang Up Button This button will not appear until a phone call has been initiated Once you have completed the call you can hang up by clicking on the hang up button the button with the red arrow pointing down Transfer Button This button will appear once a phone call has been initiated To transfer the current call to a different number enter the transfer number into the Pronto dialer input window and click on the transfer button the button with the two phones and arrows indicating a transfer of a call from one to the other or select the recipient from the address book To transfer a call to a function or speed dial address click on the corresponding function speed dial button If you have multiple lines you can transfer fro
16. I amp J Contacts Free Busy Publishing w Mail Control 2 aN Caneel Days to Publish 60 z Dialer D Password Update Cancel Here you can modify and maintain the settings in regards to calendaring These changes will be applied to your account and can be modified at any time Main Calendar Menu The Pronto interface allows you to maintain and monitor multiple calendars in your account The main calendar pull down menu allows the choice of which calendar should be the default calendar Time Slice Menu Allows you to choose the time segments in 15 minute increments up to an hour the calendar is divided This option can be modified depending on how often new events are scheduled by selecting the appropriate option from the time slice pull down menu Note To view the calendar in 1 hour increments choose the 60 minute option Calendar View Menu The calendar view pull down menu allows you to choose which view and time frame the calendar will initially display These settings can be changed accordingly depending on what date the event is planned Starts At Menu The starts at pull down menu allows the choice of which day of the week the calendar should begin Working Hours Menu The working hours pull down menu allows for the ability to choose what time of day should be classified as working hours By modifying the working hours the default hours found in the daily calen
17. a ee Mozart Piano Concerto 5 mp3 5 e e 0 00 0 00 IELEPHO ONTACT 7 a E My Photos Name Length Name Time Artist Album Genre d My Music Bach Sonata in A minor mp3 00 00 deis Beethovens stn Symphonyimes 0012 Lawrences Caw amp Re o g amp My Videos amp My Blog Mozart Piano Concerto 5 mp3 00 00 amp ES My Website Rachmaninov Flight of the Bumblebee mp3 00 00 Trendy Sets Loop A mp3 00 11 Scott Lyle Sar Copyright 6 2C 0 ad_test mp3 00 00 new Refresh M Delete R Move to l m Copyto v Delete One of the rich media applications found within the Pronto interface is the ability to upload and listen to audio files To upload listen delete or create a playlist of audio files click on the My Music folder under the My Stuff tab in the side bar Currently My Music supports mp3 audio files Delete Button Clicking on the delete button while highlighting specific files from the track list window will delete that specific file from the My Music folder There is no warning or request to make sure you want to delete the file so it is important to be sure you want to delete the file before clicking on this button Upload File Button To upload an image file to your Pronto account click on the upload file button A browser specific file locator window will open and allow you to browse
18. area If there are additional notes to include with the previously stored information about the contact add all supplemental information into this field File As field By default Pronto will store the contacts information by their last name followed by their first To file the contact under a different name create an alias but still retain the first and last name fields enter the alias of the contact into the file as field When the contacts information has been saved you will be able to search for them with this newly created alias Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 37 of 80 Address button and field Clicking on the Address button will open the address information window Once you have opened the address window you have the option to Input the contacts P O Box number in the P O Box field Input the contacts Street name in the Street field Input the contacts Suite Number in the Suite field Input the contacts City of residence in the City field Input the contacts State Province of residence in the State Province field Input the contacts Postal Code in the Postal Code field Input the contacts Country of residence in the Country field Save the input information into the address field By clicking on the ok button the newly input information will appear in the address field Close the
19. calendar unless you specify another calendar for the event to be created in To select a calendar folder go to the Calendar and select a folder on from the menu When creating a new event you will find the following options Subject Field You should appropriately entitle the event so that when the invitation is distributed to your guests they will understand exactly what subject will be discussed during the event Where Field This is where you can enter the location of the event Whether it takes place in person over the phone or online you can pick an appropriate space to hold the event and this will be reflected in the invitation when it is distributed Date Starts Field You can choose the start date for the event by either clicking on the date or calendar button to the right of the starts field This will bring up a menu allowing you to choose the month and day you would like the event to start Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 32 of 80 In this menu you can scroll through the months and even years to plan a starting time for an event far off in the future Time Starts Menu You can choose the starting time of the event by clicking on the pull down menu found to the right of the Date starts field This will pull up available starting times for the event You can then pick the starting time by clicking on the exact time the event will start Date Ends Field You can choose the en
20. have an Instant Messaging session Fena Diaz instead of sending e mail back and forth You Franklin Benz can access or hide the instant messaging Josiah Richards feature by clicking on the IM button on the top right hand side of your account Once opened the instant messaging window will appear along the right hand side of your account and will thus resize the main window Within the instant messaging window you will find the following options The X Button To hide the instant messaging window click on the X button on the top right hand side of the instant messaging window Changing Status Menu Pronto allows you to change your presence to reflect what you are doing in the real world To change the current status by select any option from the change status pull down menu found directly under The X Button Contacts List Spanning a majority of the vertical length of the instant messaging window is the contacts list Once a contact has been added he or she will show up in this list You can then check the contacts list to see if your friend is online and what status they are displaying Double clicking on a contacts name will open the send IM window Create Button To add a new contact click on the create button the little green button with the white cross located on the lower left hand side of the Instant Messaging window A few fields need to be modified to add a new contact The c
21. interface select the appropriate file in the main window or in the files tab in the side bar and click on the sharing button Fri 14 Nov aaa E MAIL Name 4 Modified Size di Screenshot jpg 18 Sep 3 26 PM 323K CALENDAR TELEPHONY MY STUFF LI LI gt ba LI LI NEWS https talktoip com mtestaccount2 talktoip com aaa https talktoip com filebrowser wegp subDir testaccount2 talktoip com aaa Directory Window This is where the URL to distribute where the folder will be visible This is the address that can be distributed to the public so they can view the directory of files Copy Link Button To easily copy the newly created URL address for the folder click on the copy link button Now the copied URL address can be pasted as required File List Window In this window you will find the URL to distribute to provide access to the list of files in the directory This is the address that can be distributed to the public so they can view of the list of files Copy Link Button To easily copy the newly created URL address for the contents of the folder click on the copy link button Now the copied URL address can be pasted as required Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 76 of 80 Sharing button Private Folders To share a private folder that you have uploaded using the Pronto
22. on the My Videos folder under the My Stuff tab in the side bar you can view to all of the video files that have been uploaded as well as edit or delete video files Currently My Videos supports flash video flv files Delete Button on the delete button while highlighting specific files from the Video List window will delete that specific file from the My Videos folder Upload File Button To upload a video file to your Pronto account click on the upload file button A browser specific file locator window will open Browse through all of the files and upload files to the My Videos folder Download Button To download a video file stored in the My Videos folder highlight the appropriate video file from the Video List window and click on the download button A browser specific file saving window will open and you can then download the file My Video Player This is the application used to view the video files stored in your Pronto account You will find the following options available with the My Video Player Play Pause button After selecting the appropriate video file click on the play button to automatically start playing the selected video file in the My Videos player To pause the video file click on the play pause button again Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 68 of 80 Stop Button To stop the video you are watching from playing click on the stop
23. or disable the ring back feature of Pronto click on Custom Ring back 3 1 10 Dialer Tab in the Settings Window n Settings Ve Settings Dialer B General gt 5 Incoming Calls Touch Tone DTMF Settings Folders Incoming Calls Enabled X Q Compose Log level default 1 hd o Delete Version 1 0 7 0 IM Calendar Contacts TA 3 m amp J E Mail Control B Call Control d Password Here you can modify the general settings to be used with the Pronto dialer Once modified these changes will take place across your account incoming Calls You can specify availability for incoming calls by choosing any of the options via the Incoming calls pull down menu Touch Tone DTMF Settings If you would like to change the defined settings of the length of the DTMF signal select the setting from the DTMF pull down menu found under Touch Tone DTMF settings Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 17 of 80 3 1 11 Password Tab in the Settings Window x Settings A Settings Password Eo General e Folders Current Password Q Compose o Delete IM New Password Reenter Password 3 calendar Forgotten Password Recovery BJ contacts E Mail Password to daniel amp communigate com C Mail Control B Call Control Dialer You can modify the passwo
24. place during a specific week within the month To make sure the event will reoccur on a specific day select the appropriate day The event will occur every x number of months during the week you selected on the day you selected Yearly Selection For the event to re occur yearly select this option You can choose to have the event occur yearly every x number of years and on the y day of each year by entering the x number into the yearly Selection field the y number into the on field and choosing what month you would like the event to occur within The event will occur every x number of years every y day during the month you selected Yearly by Weekday Selection For the event to re occur yearly and on a specific date select this option To choose which month you would like to have the event take place select the month from the every month menu To choose the week you would like the event to take place in by selecting from the on date menu Finally select which weekday you would like the event to take place on by selecting the appropriate option The event will occur yearly during the month you indicated in the week you indicated on the day s you indicated Ends by field To specify which day the event terminates select the appropriate day from the menu found by clicking on the calendar next to the ends by field You can also manually input a termination date for the event by entering the two
25. red x button found to the right of the telephone number classification pull down menu Multiple phone numbers can be entered for one contact The radio button next to a phone number in the telephone display area indicates the default telephone number of the contact E mail field and display area Clicking on the little green button found under the e mail field will create a new space to input the contacts e mail information You can choose how to classify their e mail address by selecting one of the options from the pull down menu found next to the e mail address input space An e mail address can be deleted from the contact by clicking on the red x button to the right of the e mail address classification pull down menu Multiple e mail addresses can be entered for one contact The default address of the contact is indicated by the button next to it Photo button and Photo display area Clicking on the photo button will open the browsers search dialog window To save a photo image of the contact locate where the photo has been stored then follow the path leading to that file Once you have found the photo select the appropriate photo to represent the contact and open the photo as you normally would open any file or photo in your browser Barring sizing restrictions the selected photo will appear directly above the photo button in the photo display area Note field This field is found to the right of the photo button and display
26. small calendar view of the current month in the side bar as well as access all of the calendars and display the primary calendar in the main window Navigate through past present and future events and change the starting dates for certain calendar views using the calendar tab In Pronto several calendars can be created across your account but only one is assigned the role of main calendar When you accept an invitation or create a new appointment or meeting request the data will be stored in the main calendar New Event A event can be created by selecting the day and time in the daily and weekly view right clicking on the day and selecting schedule meeting For supplemental information on creating a new event please refer to section 4 2 Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 53 of 80 Print button To print the calendar view make sure you have the appropriate calendar view selected and then click on the print button A new window will pop up displaying how the calendar will appear when it prints If satisfied with the view you can then print the calendar as you would normally print any other document in your web browser Daily Button To view the calendar in daily format click on the daily button The calendar view will appear in daily format spanning only a 24 hour segment The date of the day you are viewing the calendar appears in the upper left hand side of the mai
27. testaccount3 talktoip com gt To lt TestAccount2 talktoip com Hello Sarita Monica Here would love to do dinner What time works for you this evening Anything catch your eye It would be good to have something locally here in Mill Valley but we can expand and go outto the city or whatever you think would work Ping me when you get a chance Ci igate com pronto Rich Media Internet Communications e mail VoIP IM collaboration The Main Window is the large window that appears in the center of the Pronto interface Clicking on any of the tabs in the left most pane module will show the selected module in the Main Window The header is located in the upper left hand side of the Main Window will change to correspond with the respective module that has been chosen and will reveal options relevant to the selection This window will be referred to as the Main Window throughout the guide Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 5 of 80 3 The Top Link Bar and Buttons 3 1 Settings Button 3 6 of 10 0M IM Dialer Cog Out w Settings X Settings General ems Language tds x Folders Preferred Character Set Chinese EUC X S Compose Q delete Time Zone default NorthAmerica Pacific m Layout Basic v 3 Calendar amp J Contacts Previous Login 14 Nov 08 1 09 05 PM fw Mail Control Last Failed Login B Call Control 2 i i Q Di
28. the affected word will be highlighted red to alert you that this word might be misspelled At this point you can manually correct the misspelling or you can find a list of the most relevant suggestions by right clicking the highlighted word and choosing the correct spelling from your servers spell checker If you select a word from the Server database the selected spelling will replace the misspelled word in the content window Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 31 of 80 4 2 Creating an Event New gt Event 3 Work Week 7 Weekly 3 Monthly E MAIL p save OR Attendees S S E Recurrence J Delete Subject where Q Starts 11 24 2008 1 00PM C all Day Event ende 11 14 2008 1 30 PM i V Send Requests Status Busy X MT Cale Testac Testac testaec Another key aspect of Pronto is the ability to create and maintain a running calendar of events appointments or meetings To quickly schedule an event click on the new button once and select event from the list of available options This will open the events window and the events window will appear at the forefront of your account To close the events window click on the X button found in the upper right hand side of the events window When creating a new event the event will automatically be created in the main
29. their information into Speed dial Setup The speed dial setup window allows you to enter the contacts information into the input field within this window After you have entered their number or address click ok to save the number to the respective button or click on the cancel or X button in the speed dial setup window to cancel input information Functions The function buttons are a way to access PBX services Buttons can be configured by right clicking on each button and changing the context or by setting up completely customized buttons In the Pronto dialer there are options to customize your calls that are normally found on a phone and some additional options you may not For more information on setting up your PBX services please refer to the following webpage http mail communigate com Guide PBXServices html Options available include Voicemail Button To change the voicemail greeting click on the voicemail button and following the audio instructions given Then proceed directly with the virtual keypad to make any changes to your voicemail Park Button To disconnect or Park a call click on the park button and follow the audio instructions given Pick Up Button To pick up a call that is parked click on the pick up button and follow the audio instructions given Missed Button If you have just missed a call and the call is being routed to your voicemail you can pick up the call while the caller i
30. through all of the files and upload files to the My Music folder Download Button To download an audio file stored in the My Music folder highlight the appropriate audio file from the track list window and click on the download button A browser specific file saving window will open allowing you to download the file My Music Search Filter field If you have uploaded a large quantity of audio files or want to search for the audio file by name you can enter the name into this field and click on the magnifying glass icon Any appropriately named file that is saved into My Music will appear as a thumbnail in the track list window My Music Player This application is used to listen to the audio files stored in your Pronto account Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 65 of 80 Track Information If the audio file has any relevant track information such as the title and copyright information such information appears at the top of the My Music player Rewind button To listen to the current selected again from the beginning click on the rewind button and the track will start over Play Pause button Once you have selected the appropriate audio file click on the play button to automatically start playing the selected audio file in the My Music player To pause the audio file click on the play pause button again Stop button To stop downloading and listening to the
31. transmitted in any form or by any means electronic or mechanical including photocopying without the written permission of CommuniGate Systems Copyright 2008 All rights reserved The CommuniGate Systems CommuniGate Pro CommuniGate Pronto names and the CommuniGate Pro CommuniGate Pronto CommuniGate Systems logos are trademarks or registered trademarks of Stalker Software Inc All other names are trademarks of their respective companies Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 80 of 80
32. 0 Save Button Click save to create the new folder The file or folder name will appear in the files directory list under the files tab in the side bar Create Folder button To create a new folder to better organize the uploaded files click on the create folder button To close the create folder window click on the X button found in the upper right hand side of the create folder window or the cancel button found in the lower right hand side of the create folder window Within the create folder window you will find the following options New Folder Name field Enter the name into the new folder name field Save Button Click save to create the new folder A new folder will appear in the files directory list under the files tab in the side bar Upload File button To upload a file to your Pronto account click on the upload file button When open you can then browse through the all of the files and upload them Download button This button is hidden until you have uploaded a file Once a file has been uploaded and selected the download button should appear To download a file from your Pronto account click on the download button A browser specific file saving window will open and you can then download the file Drag and Drop Files Pronto on AIR only A benefit of using Pronto on AIR is the ability to drag and drop files from the desktop to your filespace To do this se
33. 2nd Dec 2008 20 of 80 To change the relative heights of the input and conversation boxes drag the splitter between the two boxes to increase or decrease the box sizes f auto saving has been enabled the history line will be present below the input box If the auto saving has been disabled two buttons appear save and save as These buttons allow you to save and change the subject and content of the message being saved Compose Button Clicking on the compose button while highlighting a name from the contacts list will open a new e mail message directed to the specified contact Call Button Clicking on the call button while highlighting a name from the contacts list opens the dialer and initiates a phone call with the respective party Right Clicking a contact in the contacts list Right clicking a contact in the contacts list will open a menu and provide the option to send an instant message edit the contact and remove the contact The edit button allows for the editing of the real named and group your contact is stored in These functions work as outlined above 3 3 Dialer 396 of 10 0M Dialer Log Out 5 History Another unique feature found in Pronto is the ability to make a phone call with a user specified contact If you want to have a telephone conversation with a friend you can choose to contact them via telephony methods instead of sending instant messages or e mail communic
34. Dec 2008 74 of 80 Fri 14 Nov privatelmymusic BachBook1 mp3 MAIL CALENDAR gt TELEPHONY BachBook1 mp3 b CONTACTS Size 6 6M Last modified 5 Jun 07 9 08 29 AM MY STUFF NEWS Files aaa Share Folder E Screenshot jpg Cl private https talktoip com tastaccount2 talktoip comn protected pwd zyciqlkhOxe6vue logs mp3 liqt 9p6qqi mymusic BachBook1 I mymusic J BesthovenSymphonyNd J ChopinBalladeNo1 mp3 dd MozartSonatat3 mp3 dd MozartSonata16 mp3 I myphotos I myvideos I settings This is the address that can be distributed to the public so they may view the files however access must be provided to allow a user to view the files Copy Link Button To copy the newly created URL address for the files click on the copy link button Now the copied URL address can be pasted as required Disable Sharing Button To revoke access to the private files and remove the URL link click on the disable sharing button The URL that was created for the files has been removed To share this file again click on the share file button which replaces the disable sharing button when not sharing the file Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 75 of 80 Sharing button Public Folders To share a public folder that you have uploaded using the Pronto
35. Menu Button To maximize the photo viewing window click on the remove menu button To minimize the photo viewing window click on the remove menu button again Original Size Button To view the image at its original dimensions click on the original size button Fit to Window Button To fit the image to the photo viewing window click on the fit to window button The image will appear keeping the appropriate aspect ratio of the original dimensions in the photo viewing window Slideshow Button To create a slideshow of the photos click on the slideshow button and click on the play button that appears interval of time delay between photos can be changed by either increasing the number of seconds with the button or decreasing the number of seconds with the button To stop viewing the photos in slideshow format click on the pause button Drag and Drop Photos Pronto on AIR only A benefit of using Pronto on AIR is the ability to drag and drop photos from the desktop to the photo browser To do this select the file on your desktop and drag it to the photo browser found under My Photos The images are now available to preview To upload the file to your server click on the upload button and follow the instructions outlined above in section 5 6 1 Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 64 of 80 5 5 2 My Music My Music SearchFitter I
36. Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 27 of 80 get of the sent e mail will be based on the subject line they see in their e mail inbox Formatting Text Menu To choose how you want the body of an e mail message formatted select the appropriate option from this pull down menu The format type will apply to the entire message created By default or by selecting the Plain text format the body of the message will appear exactly as you see without any advanced formatting options By selecting the HTML format you will have access to a wide variety of html options such as Font Type menu choose the type of font to compose the body of the message from this pull down menu Font Size menu change the size of the font to compose the body of the message with in this menu Click on the I to italicize u to underline or b to make the text bold Click on the left center right or spacing alignment button to align the content of the e mail accordingly Click on the bullet points button to apply bullet points to the text Send Button When clicked on this appropriately entitled button will send whatever content you have provided in the content window of the e mail composer to the addresses provided in the TO CC and BCC fields Save Button If you are in the middle of composing an e mail and have to abruptly log off or if you want to save a draft of a composed e mail
37. User Guide ame cip gy delete Today bnt ga My Pactos d My tec B uy viros p rore Concert Le Store IO Spring Brew o Fan E Uy viesete Y 3 My Hating Lists amp Uy Blog Wolken Hews Cuendu Contatta Lorem Ipsum epution uii Qr Doct My Videos c Sawer Phe My Videos z Sot by Te Dain tine Mark Hangin Mark rang under Matt and Lindsey Mats si Lindsey having amp rem tire Tommy Reading Tore as avete deep in Ava i a Ave sites a pose Lotern Mesum npsilon Satah Shor t www communigate com H4 n GD 55 Title Sherry at Moris Folder Home Description Sherry and Hook a vacation to viet Mom File MOV Tithe 0510 Bytes Mexsage Ovegress 108 hc cam 70 ot 250Mf8 IM aluf Awy Y Buddies Christie Buendin Chritten Buendia Diane Orlina Reena Retuta Herold Kumar Sarah Salazar Co Workers Kevin Ewolctt Mile Swingler Offline Bill Daves Creis Hummer Lis Moses Mitchell Ness Priya Chi Saive Retta Priyo Chi Salve Retuta Sarah Sher o Add o Dette m Cmm owered by CommuniGate Pr Table of Contents 1 2 3 3 1 3 2 IM Panel 3 3 Dialer 3 4 Log Out Button amp Ihe Now BULOD oadexpekiihrdbx o Baie kd adno dnd aid 4 1 E mail Composition New gt E mail 4 2 Creating an Event New gt Event
38. Window Here you can modify and maintain the settings in regards to Instant Messaging These changes will be applied to your account and can be modified at any time IM Audio Alert Menu By default an audio alert will be heard each time an instant message is received To hear a sound alert when you receive an instant message select yes from this menu If you do not wish to receive an audio alert when receiving messages select no from this menu AutoSave IM Chats Menu To enable automatic saving of instant messages by selecting yes from this menu If you do not wish to store the instant messaging chats select no from this menu and the log will be disabled The option remains to save instant message chats by clicking on the save and save as buttons that appear in the instant messaging conversation window History Folder Menu To choose which of the e mail folders you would like to have as the history folder by selecting the respective folder from this pull down menu Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 11 of 80 3 1 6 Calendar Tab in the Settings Window w Settings m g Settings Calendar w c GP Genera Main Calendar default Calendar 2 Folders Time Slice default 1h S Compose Q Delete Calendar View default Monthly m Starts at default Sun x calendar Working Hours default 8 00 AM I 2 default 5 00 PM
39. a contact you can cycle through the address book to find pre existing information or to edit an existing contact 4 4 Creating a New Folder New gt Folder F New v j Delete RenameMarked CreateFolder Upload Fi Name Mailbox X aaa 2 Drafts J History J Junk a4 Sent J Sent Items Cancel 1 4 With Pronto you can create and specify the location of the new folder within your account You can create new folders and directories for every aspect of Pronto from new e mail folders to event folders to sub folders within the address book all allowing for better organization of your electronic communications To quickly Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 39 of 80 create a new folder click on the triangle icon next to the new button once and select folder from the list of available options This will open the New folder window To close the New folder window click on the X button found in the upper right hand side of the New folder window When creating a new folder you will find the following options Name field Found at the top of the New folder window input the name of the new folder to create Folder type Menu Found directly below the name field this pull down menu allows you to specify what type of folder to create Location Menu Window Depending on what type of folder is created y
40. a message you can Double click on the appropriate folder to move the message into Click on the appropriate folder to move the message into and then click the save button found at the bottom right hand corner of the move into window Copy Into Button To copy and categorize e mail messages into specific folders while leaving the message in its current destination select the appropriate message in the main window and click on the copy into button This will open the copy into window To close the copy into window click on the X button found in the upper right hand side of the copy into window or the cancel button found in the lower right hand side of the copy into window Within the copy into window all mailboxes that you have created will be listed To copy a message you can Double click on the appropriate folder you would like to copy the message into Click on the appropriate folder you would like to copy the message into and then click the save button found at the bottom right hand corner of the copy into window Create a New Folder Button An alternate way to create a new folder is by clicking on the button found at the bottom left hand corner of the e mail options window found within the e mail tab on the side bar For more information on creating a new folder please refer to section 4 4 Shared folders Button To share specific folders in your Pronto account with anot
41. address window by clicking on the X button found in the upper right hand side of the address window You can modify the classification of the contacts address by selecting the appropriate option from the pull down menu found next to the address button and above the address field Website field Enter the URL for any website that your contact helped to build maintain frequents works in correlation with or likes in this field Save button After the contacts information has been entered click on the save button to save the contact to the address book exactly the way you configured it If you search by the contacts last name or alias you should be able to find the new contact within the address book Save and Close button After entering the contacts information you would like to have stored click on the save and close button to save the contact to the address book exactly the way you configured it Compose button Clicking on the compose button found within specific users contact information will open the e mail editor and automatically address the e mail to the selected user based upon the information previously provided If you have provided multiple e mail addresses for one contact they will appear in menu form under the compose button Call button Clicking on the call button found within specific users contact information will open the dialer window and automatically initiate a phone call If t
42. ain window Navigate through past calendar views in weekly format by clicking on the left arrow button that appears at the top of the current calendar view in the main window Monthly Button To view your calendar in monthly format click on the monthly button The calendar view will appear in monthly format spanning the next month The month you are viewing appears in the upper left hand side of the main window Navigate through future calendar views in monthly format by clicking on the right arrow button that appears at the top of the current calendar view in the main window Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 54 of 80 Navigate through past calendar views in monthly format by clicking on the left arrow button that appears at the top of the current calendar view in the main window Merge Button Pronto uses tabbed browsing for viewing multiple calendars within the main window If more than one calendar is accessible you can view each calendar within the main window by clicking on the respective calendar tab in Pronto To view more than one of the available calendars make sure each calendar you would like to view is checked under the calendar tab in the side bar Select the merge option found in the upper right hand side of the main window while browsing through calendars and all appointments from the calendars you have selected will appear in the main wi
43. aler Version CommuniGate Pronto 2 5 E Password The Pronto interface allows you to configure options for your account and the Pronto client Changes can be made to the general or module specific preferences by clicking on the Settings button on the top right hand side of the screen This will open the settings window The various settings categories will appear on the left hand side of the window while the contents of the chosen settings category will appear on the right hand side of the window Clicking on the update button at the bottom of the settings window after you have made the modifications will save the new preferences otherwise the default settings will be maintained To close the settings window click on the upper right X button To minimize the settings window click on the button The settings window will appear as a small minimized window at the bottom of the Pronto interface For any of the settings options if the default option has been selected Pronto will access the default domain settings provided by your administrator If the administrator changes these settings the values will change for all options that use the default value Within the settings window you will find the following options Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 6 of 80 3 1 1 General Settings Tab in the Settings Window a Settings x Settings General NN Language English F
44. alls to your mobile phone your home phone your assistant etc Divert Calls To have incoming phone calls rejected or redirected to another phone number modify the settings for call diversion here There are many options found including Enabling or disabling call diversion Specifying what time frame to have calls diverted during under the when selection To check if the current time is afterhours or during work hours Pronto uses the main calendar settings For more information on changing the working hours please refer to section 3 1 6 Specifying where calls should be diverted by choosing from the to option You can divert calls to voicemail a user specified address or to present the caller with a busy signal when they try to reach you Block Calls To block incoming phone calls from ringing your devices modify the settings for blocking phone calls here There are a few options found including Enabling or disabling call blocking Specifying what addresses who to block phone calls from in the from section To blacklist users include them into the blocked address book Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 16 of 80 Specifying how you would like to block incoming calls in the fork to section You can block calls by routing them directly to voicemail or send the caller a busy signal when they dial your devices Custom Ring back If you would like to enable
45. an be organized in ascending or descending order by clicking on the respective box above each field Conference Module You can create and maintain a voice conference using the Pronto interface Clicking on the conference folder will bring up all conferencing options into the main window As participants are added and removed from the conference the specific contact information including call status and timers will appear and disappear from the main window There are several options when creating a conference Start Conference Button To open up conferencing space and moderate a conference click on the start conference button Add Button Once you have opened a conference to add a contact to the conference from the e mail address book click on the add button The address book will pop up and you can select the appropriate contact for the call Add Field Once you have opened a conference to manually enter the contact information of the of the contact you would like to have join enter that information into the add field A participant may also be added by dragging that contact from the IM panel or by dragging a contact from the open address book A notification will be sent to the receiving party that you are in essence trying to call them Add Me Button While you might have opened up conferencing space you have not added yourself to the conference until you have clicked on the add me b
46. ated a unique password was selected for identification purposes and to provide access to the account Confirm that the password is the one that you registered and enter it here The password field is case sensitive Language Menu The Pronto interface is available in over 26 different languages If you click on the language option a pull down menu will appear with a list of the available languages to choose from If no language is chosen Pronto references your chosen language from the settings options If you want to change the language of your interface at any time you may do so while you are Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 3 of 80 logged in via the general settings option in Pronto Please note that changing the language preferences in Pronto will result in the change being applied to the current session only If you would like to change the language and keep this change current for all future sessions please refer to section 3 1 1 for more information Use Proxy Safe Mode Using Proxy Safe Mode activates HTTP binding With HTTP binding enabled the requests you make in Pronto are encapsulated via HTTP requests so they can traverse HTTP proxies Without this field checked requests are processed using XIMSS Unchecked requests may confuse gateways and firewalls and force them to close the connection because XIMSS is a non standard internet protocol Disable Fixed Address Check Your web browser
47. ations Please note that the Pronto Dialer is currently only available in the Web version of Pronto Also note that either the Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 21 of 80 contacts phone number or their e mail address can be entered to dial the contact To access the Dialer click on the Dialer button on the top right hand side of your account Once the dialer window is open it will appear at the forefront of your account To close the dialer make sure there are no active calls then click on the X button found in the upper right hand side of the dialer window Within the dialer window the following features and options can be found Call Information Display Window This is the large window that displays the statuses of your phone calls Various pieces of information will be displayed here depending on which function of the dialer is being used or the task you are trying to complete Input Window This is the smaller of the two windows and where you can input the contact information of the person you want to connect with Dia Button After you have input the information an invitation can be sent by using the dial button the button with the green arrow Hold Button If you have received a call in Pronto and are receiving another incoming call or need to step away from the phone click on the hold button the button with the pause symbol the button will become the resume button
48. audio file click on the stop button to stop the My Music player from downloading the audio file Fast Forward button To fast forward to the end of the current track click on the fast forward button and the track will progress to the end Track progress information This is the long narrow scrolling window that allows you to manually select a starting point for the audio file Track length information This window displays length of the audio file in standard time format The starting point will change depending on what point in the audio file you have decided you would like to play from and the ending point will be the total length of the track Normal button To have the My Music player access the audio files in the order which they appear in the track list window click on the normal button Repeat button To have the My Music player access the audio files and repeat specific songs from within the track list window click on the repeat button Shuffle button To have the My Music player access the audio files and randomly select songs from the track list window to play click on the shuffle button Volume Control To change the volume of the audio files you are listening to click on the short narrow scrolling window that appears to the right of the shuffle button The volume range is from 0 00 minimum To 1 00 maximum Playlist Window Pronto allows you to c
49. ceived 1 2 aaa Drafts history J Junk 5 Sent d Sent tems wj Trash Technical Support 15 May 08 Dinner Monica Guilani lt testaccount3 talktoip com gt To lt TestAccount2 talktoip com gt Hello Sarita Monica Here would love to do dinner What time works for you this evening Anything catch your eye It would be good to have something locally here in Mill Valley but we can expand and go outto the city or whatever you think would work la gt CALENDAR Ping me when you get a chance gt TELEPHONY hit i n CONTACTS MY STUFF Rich Media Internet Communications e mail VoIP IM collaboration NEWS gt FILES Advanced e mail options can be found by clicking on the e mail tab on the side bar If you want to have a paper record or a running log of your conversations with contacts you can contact them via e mail instead of instant messaging or the phone Clicking on the e mail tab will access the list of available mailboxes and allow you to create view organize and maintain your messages To manage e mail you will find the following options E mail Composition For more information regarding composing a new e mail please refer to section 4 1 Delete button To delete an e mail select the appropriate message in the main window and click on the delete button The selected messages will be del
50. currently subscribed to in alphabetical order under the news button on the side bar including a running counter before the name of the feed to alert you to any unread posts Click on the individual source to display all current RSS feeds you have received from that source in the main window organized by release date Click on the headline of the article that interests you to directly access the feed via html To open the feed click on the open button in this small window The Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 70 of 80 news feed will appear as a new page and allows you to browse through the article Subscribe button To receive headlines and news stories subscribe from a specific source enter the address by clicking on the subscribe button To close the add news feed source window click on the X button found in the upper right hand side of the add news feed source window or the cancel button found in the lower right hand side of the add news feed source window Within the add news feed source window you will find the following options Address URL field To subscribe to a specific news source type that address the way it appears in the address URL field Save button To update the log of the news feeds you are subscribing to click on the save button The new source appears in the list of sources you are subscribing to under the new
51. dar views can be changed to match those of your schedule The changes will be visible the next time access Pronto Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 12 of 80 Days to Publish Menu This menu directly applies to free busy information The main calendar s data is used to generate free busy information Using the Days to Publish pull down menu allows you to specify the time period covered by free busy information 3 1 7 Contacts Tab in the Settings Window x Settings Set ngs o General Folders Compose o Delete IM 3 Calendar LIC MN w Mail Control B Call Control Dialer Qy Password Contacts Main Contacts Folder default Contacts Here you can modify and maintain settings in regards to which folder contact information will be stored When saving a contact right click the message or import the contacts information from a vCard This change will take place across your account and now the contact will be saved to the specified folder Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 13 of 80 3 1 8 Mail Control Tab in the Settings Window a Settings X Settings Rules Q9 General E Vacation Message Redirect All Mail to Junk Mail Control Rules 9 Folders Enabled _ Disabled Compose fff o Delete Im 3 calendar EJ Contacts R Call Control Clear Repli
52. digit month two digit date and four digit year into the field Save button Clicking on the save button after you have made the recurrence changes will automatically update your calendar as well as the invited colleagues calendar for the event you have modified Cancel button Clicking on the cancel button will close the recurrence window without saving your changes Remove recurrence button Clicking on the remove recurrence button will remove the recurrence from the event while keeping the remainder of the event information intact Priority Level Button To change the priority level of the event invitations click on the exclamation point shaped button When the recipient receives the invitation they will notice that the priority level of the invitation has been sent to high indicating this invitation should be responded to immediately or that this event is of high importance If you want to return the priority level of the event to normal click on the priority level button again Delete To delete an event from your calendar select the event and click on the delete button The event and all recurrences have been removed from your calendar Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 35 of 80 4 3 Adding a Contact New gt Contact jc Delete Ca Undelete Jf Purge Deleted A g 5 Move into 22 Copy into Lv E MAIL p Save bd Saveandclse 8 amp 5 amp Delte
53. ding date for the event by either clicking on the date or calendar button to the right of the ends field This will bring up a menu allowing you to choose the month and day the event will end In this menu you can scroll through the months and years to select an ending time for an event far off in the future Time Ends Menu The ending time of the event can be chosen by clicking on the pull down menu found to the right of the Date Ends field This will pull up available finishing times for the event You can then pick the ending time by clicking on the exact time the event should end Content Window In this window you can enter the information that will be discussed at the event All invited attendees will have access to this content Attendees Button Clicking on the attendees button will add two additional buttons and fields to the event window the TO button and field and the Optional button and field Clicking on the attendees button again will hide the two additional buttons and fields TO field The field appearing next to the TO button is where you can manually input the required attendees e mail addresses for the event to be distributed TO button Clicking on the TO button will open the address book allowing you to search for add contacts and proceed as outlined in the section entitled address book under the topic of e mail composition After you have selected the appropriate contacts the
54. e field Description Field To add comments or a description of the image to better identify the image at a later point enter the description for the image in the description field Folder If the image is saved in a sub folder the location where the image is saved will appear here You cannot manually change this location in this field you will have to use the file browser to move the images into new folders and sub folders File information display field To see the saved file information for the specific image most of the such information will appear in the file information field including the name of the image file the dimensions of the image file the size of the image file and the date the image file was created Save Button If you have made any changes to a photo in the Pronto interface click on the save button to apply the changes to the file Otherwise the changes will not be applied Photo Viewing Window To see a larger view of the selected image select the appropriate image from the photo browser window The image will appear in larger format in the photo viewing window Scroll Left Button To scroll through the images going from right to left click on the scroll left button Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 63 of 80 Scroll Right Button To scroll through the images going from the left to the right click on the scroll right button Remove
55. e send button within the re direct to window will deliver the message to the address within the to field a The cance button To close this window click on the cancel button The message will not be re directed Forward Message To forward a received message to another e mail address select the appropriate message in the main window right click on that message then select the Forward option from the pull down menu A window practically identical to the e mail composition window appears but with the contents of the selected message appearing as an forwarded attached file directly under the subject line of the newly forwarded message While forwarding a message you have the options to Check the contents of the attached forwarded file by clicking name of the forwarded attached file Remove the attached file and continue to compose the e mail by clicking on the checked box that appears to the left of the name of the forwarded attached file Delete Message To delete an e mail select the appropriate message in the main window right click on that message then select the delete option from the pull down menu The selected messages will be deleted moved to the trash folder if available for restoration if need be Move into To move and categorize your e mail messages into specific folders select the appropriate message in the main window right click on that message and select the move i
56. e close button or the X button There are a couple of buttons and fields that appear within the IM conversation window The input box is the smaller field that appears below the conversation box This is where you will place the content to send to the contact Once the content has been entered either clicking the Enter key or clicking the send button will distribute the message to the contact To start a new line without sending the message hold the control button while pressing the enter button The conversation box is the large field that appears within the IM conversation window This is where the conversation unfolds Inputted content will appear in the conversation box under your username name The content your friend inputs will appear in the conversation box under their username All messages are time stamped to be easily searched through until you log out of Pronto To clean up the conversation area select clear by right clicking on the conversation box The Alert action appears between these two windows when the contact begins to respond to the message Once the conversation has expanded past a couple of messages use the scrolling buttons that will appear on the right hand side of the send IM window to view past comments To copy and paste parts of the conversation highlight the desired text and copy it to the clipboard to paste at a later point Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 2
57. e have been configured correctly the live streaming image the webcam is capturing will appear directly above the body of the e mail you are composing When adding a video mail to the message the following options will be available To begin recording click on the camera button that appears in the add video mail options window to the right of the streaming image Once this button has been clicked the video will begin recording To stop recording the video click on the camera button a second time To play back the captured video click on the play button that appears directly below the camera button to the right of the streaming image in the add video mail options window To delete the captured video click on the X button that appears at the bottom the left hand side of the streaming image in the add video mail options window To add the created video to a e mail message click on the check box that appears next to the X button at the bottom the left hand side of the streaming image in the add video mail options window E mail Address book contact button You can address a new e mail message to a previously saved contact by clicking on the button shaped like a book This will open the address book and allow access to the contacts name and information To close the address book and continue to compose your e mail click the X button found in the upper right hand side of the
58. e mail has been opened Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 8 of 80 3 1 3 Compose Tab in the Settings Window w Settings mpn Settings Compose amp General Real Name Folders BEEN noxae TENERENT EOM Qo Delete Signature m m iid Reply Header T time F sender EJ contacts EZ m sw Mail Control F wrote ask B Call Control Repl ti Dialer eply Quoting HOHOHO ds Password Store Drafts in default Drafts Save Sent Messages in default Sent Here you can modify and maintain the e mail composition settings These settings will be apparent when you send and receive e mail and can be changed at any time Real Name Field Allows you to add your first and or last name to your e mail messages When you send a message the recipient will see the newly entered name appearing before the e mail address allowing them to easily identify the sender From Address Field Your account allows you to change the way a recipient views what e mail address an incoming message is from To make your e mail address appear differently than the initial signup address enter the desired e mail address here When a message is sent it will appear that the message is originating from the input address but the mail will still be processed to and from your address and account Signature Field To have a personalized signa
59. ed Addresses List Dialer Password Here you can set rules for and maintain control of incoming messages These changes will take place across your account and any incoming messages will be subject to these modifications Vacation Message You can enable a pre scripted auto response to be distributed as an initial reply to any incoming messages To create a vacation message enter the text into the vacation message field There are many options found under this tab including Saving the message for later use To save the composed message for later use by clicking on the save button Enabling or disabling vacation message by selecting the appropriate option Clearing Replied addresses in case you need to update the vacation message or clear the list of addressees that have received the vacation message already Redirect all Mail to If you would like to have incoming messages routed to another e mail address enter the routing e mail address into the re direct all mail to field There are many options available including Saving the address for later use To save the address for later use click on the save button after entering the redirect address Enabling or disabling the re directing of messages by selecting the appropriate option Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 14 of 80 Keeping a copy of the re directed messages in your account as well as for
60. eo click on the Mute Off button that appears at the bottom of the volume control popup window Video Information Window This window is hidden at the top of the My Video Player To access this window click on the down arrow that appears across the top of the player All relevant information about a video file will appear in the video information window You can hide the video information window by hovering the mouse over the My Video player In the video information window you will find the following options Title Field The name of the video file appears in this field already To change the name of the video enter the new name of the file into the title field Folder Display Window If the video is saved in a sub folder the location where the image is saved will appear here To change the location of the video use the file browser to move the videos into new folders and sub folders Description Field To add comments or a description to the video enter the description for the video in the description field Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 69 of 80 File Information Display Window To see the saved file information for the specific video the information will appear in the file information field Such information includes the name of the video file the length of the video file and the size of the video file Save Button If you have made any changes to a v
61. ers Window If the user whose folder you would like to view has provided access a list of the shared folders will appear in the shared folders window Either check the folder for access to the folder or uncheck the folder to no longer view the contents Update Button After you have selected or unselected the folders that you would like to view clicking on the update button will give you access to the requested folders The folders that are being shared with you appear under the e mail tab on the side bar named respectively under the node with the name of the corresponding user Close Button To stop viewing the shared contents of the other user click on the close button to remove the shared folders window Once the shared folders window has been removed the close button has will change back to the open button Attachments Button When receiving an e mail with multiple attachments the attachments button will appear in the e mail you are viewing in the main window under the sender and recipient fields To manage attachments from within a specific message open the attachments window aaa a P gt From 2 Received D 1 27 PM H Pronto Daniel 19 Jun 9 55 AM billythekid 3 Jun 12 44 PM Monica Guilani 15 May 08 m Technical Support Management mu v acp txt M cD txt files attached o Pronto lt TENPAST1 HOTMAIL COM To lt testaccount2 talkto
62. essage to be distributed to TO button Another way to add a contact to the TO field in the current e mail composition is by clicking on the TO button Once you have found the contact s in the list of contacts window highlight the contact s and click on the TO button The contacts will appear in the TO field of the current e mail composition You can also add a contact to this field by double clicking the specified contact from the address book while you are currently operating in the TO field The address book will close and the contacts e mail address will appear in the TO field CC field The field appearing next to the CC button is where the recipients e mail address can be manually input for your message to be copied This field will appear only when searching through contacts to distribute e mail messages CC button To add a contact to the CC field in the current e mail composition once you have found the contact s in the list of contacts window highlight the contact s and click on the CC button Your contacts will appear in the CC field of the current e mail composition This button will appear only when searching through contacts to distribute e mail messages to You can also add a contact to this field by double clicking the specified contact from the address book while you are currently operating in the CC field The address boo
63. eted moved to the trash folder if the preference for delete mode is set to Move to trash Mark Unread Button If you would like to classify an e mail message as unread you can do so by selecting the appropriate message in the main window and clicking on the mark unread button The selected message will appear in your mailbox as an unread message Mark Read Button If you would like to classify an e mail message as read you can do so by selecting the appropriate message in the main window and clicking on the mark read button The selected message will appear in your mailbox as a read message Set Flag Button To specify a higher level of importance to an e mail or to flag the e mail to alert you at a later point select the appropriate message in the Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 42 of 80 main window and click on the set flag button The selected message will appear flagged in your mailbox the little red flag appearing next to the message in the flag field within the main window Empty Trash Button To delete the contents of the trash folder click on the empty trash button The folder will be empty This button is only visible if you select the Trash folder in the folder tree and the preference for Delete mode is set to Move to trash Purge Deleted Button This button will appear if delete mode has been set to mark in the deletion
64. grant a user the Administer access right that user will be able to modify the mailbox modify the mailbox meta data and see any hidden mailboxes and messages you might have Save Button Clicking on the save button within the access control list window will save any changes you have made to the rights of that specific folder Cancel Button Clicking on the cancel button within the access control list window will disregard the changes and close the access control list window 5 1 2 Right Clicking an E mail in the Message Grid in the Main Window aaa aJ Open Message Daniel print Message billythe Redirect to 19 Jun 9 55 AM 3 Jun 12 44 PM Monica Forward Message 15 May 08 A Technit Delete Message 15 May 08 e Move into Copy into Reply Reply to All Call Settings About Adobe Flash Player 10 files attached Show HTML Pronto lt TENPAST1 HOTMAIL COM To testaccount2 talktoip com 2 scptt 531 B cbs 93 Another unique feature found in Pronto is the ability to right click an e mail in the preview pane under the main window to quickly access and control where the e mail messages should go To make changes to a specific e mail right click on the e mail message in question The right clicking function can be used to open print redirect and forward multiple e mails maximum of ten at once A b
65. he to field CC field If you would like to copy someone on the outgoing e mails you can input the contact information for the person to be copied on in the CC field To copy multiple contacts on the outbound message in the CC field by enter the addressees contact information and separating their addresses with a comma If you were click on the CC button the address book will open and you can then select the recipients to copy on the mail directly from the address book BCC field To copy someone on one of your outgoing e mails but not let any of the other recipients know this person will also be receiving a copy of the mail as well input the contact information for the person to be copied on the outgoing e mails in the BCC field You can choose to copy multiple contacts in the outbound message in the BCC field by entering the addressees contact information and separating their addresses with a comma If you click on the To button the address book will open and then you can select the recipients to blindly copy the on mail directly from the address book Subject field Each e mail should be appropriately entitled as to give the recipient a good idea of what the body of the message will say After choosing a subject line that gives a good overview of the content found within the body of the e mail enter the way you would like the subject of the message to appear in this field The first impression the recipient will
66. her user click on the shared folders button to open the shared folders window To close the shared folders window click on the X button found in the upper right hand side of the shared folders window or the cancel button found in the lower right hand side of the shared folders window Within the shared folders window you should find the following options Username Button Clicking on the username button will open the e mail address book You can then search through the e mail address book for the contact whose folders you wish to access Once the appropriate contact information has been located you can either double click on the appropriate contact or highlight the appropriate contact and click on the close button found in the lower right hand side of the e mail address book Their e mail information should automatically be placed within the username field Username Field Here you can manually enter the e mail address of the user whose folders to access If you have previously selected the user Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 44 of 80 from the e mail address book via the username button the respective information will be displayed in this field Open Button If you have access to other users folders clicking on the open button will bring up the shared folders window and change the open button to the close button Shared Fold
67. here are multiple telephone addresses for one contact they will appear in menu form under the call button Then select which number to dial You must have entered the users information for the call button to work Send IM button Clicking on the send IM button found within specific users contact information will open the instant messenger window and automatically initiate an instant messaging session with the selected user based upon the Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 38 of 80 information previously provided The users e mail address is their IM identification and you must have entered it to chat with another user Delete button Clicking on the delete button found within specific users contact information will automatically delete the contact There are no warnings or requests therefore it is imperative that you want to delete the contacts information before clicking on this button Un decoded Message button If you would like to see the message in its original coded form with no visual formatting applied click on the un decoded message button Backwards button This button can be used to cycle through the contacts in reverse alphabetical order When adding a contact you can cycle through the address book to find pre existing information or to edit an existing contact Forwards button This button can be used to cycle through the contacts in alphabetical order When adding
68. ideo you are viewing in via the Pronto interface click on the save button to apply the changes to the file Otherwise the changes will not be applied Video Selection Window This window is hidden at the side of the My Video Player To access this window click on the side arrow that appears across the left of the player All of the uploaded videos will appear in the video selection window To hide the video selection window hover the mouse over the My Video player 5 6 News Tab Fri 14 Nov Discovery News Animals gt E MAIL Subject Date b CALENDAR gt TELEPHONY Wild Birds Learn Foreign Languages 12 Hov 6 30 AM gt CONTACTS Human Hair Linked to Lizard and Dinosaur Claws 11 Hov 6 15 AM gt MY STUFF Bee Decline Hot Yet Felt in Agriculture 40 Hov 9 15 AM Dog Experts to Obama Plenty to Choose From 10 Hov 8 45 AM Ocean Census Reveals Sea Creature Colonies 10 Hov 6 30 AM s History iscovel s Planet Earth J Open Sonar Ruling Worries Whale Advocates 12 Nov 10 30 AM The Supreme Court rules that the U S Navy can continue to use long range sonar A neat feature found in the Pronto interface is the ability to subscribe to RSS News feeds To keep up to date on your favorite topics or to stream news from a specific source specify where to receive news articles of interest by clicking on the news tab Clicking on the news tab will bring up all feed sources
69. idual file from this list to bring up and view relevant file information such as date modified file size and extension type into the main window To view the main directory of files you have uploaded click on the back button and the main directory of files will appear in the main window Delete button Clicking on the delete button while highlighting a specific file or folder from the files list will bring up a deletion confirmation alert asking you if you are sure you would like to delete the file To confirm deletion click on the Yes button found within the delete confirmation alert To abort deletion click on the Cancel button found within the delete confirmation alert Renamed Marked button To rename one of the files or folders click on the renamed marked button These changes will not be visible until the next time you log into Pronto To close the renamed marked window click on the X button found in the upper right hand side of the renamed marked window or the cancel button found in the lower right hand side of the renamed marked window Within the renamed marked window you will find the following options Name Field This field displays the currently saved name of the file and the extension type New Folder Name field Enter the name into the new folder name field Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 72 of 8
70. indow will open with the options to notify the sender that you are tentatively attending the meeting via an automated e mail response notify the sender you are tentatively attending the meeting via a custom response or notify the sender that you are declining the invite After choosing one of these options the invite will be turned into a tentative event and the event will show up in the main calendar at the date and time requested Decline Button To decline the calendar invite click on the decline button A window will open with the options to notify the sender that you are declining the meeting via an automated e mail response notify the sender you are declining the meeting via a custom response or to notify the sender that you are declining the meeting Calendar Button To view your calendar before committing to attending or rejecting the proposed meeting click on the calendar button The calendar selected as the main calendar will appear and you can browse through the calendar as you normally would To switch back to the e mail invite click on the e mail tab in the side bar Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 56 of 80 5 3 Telephony Tab Fri 14 Nov CallLogs 1 All Calls z May y 2008 x gt E MAIL When Type Party Time v Reason Service LI CALENDAR 15 May 08 A lt TestAccount3 talktoip com gt 13m hy
71. ion is running Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 7 of 80 3 1 2 Folders Tab in the Settings Window x Settings X Settings Folders WP General Display INBOX as le amp Compose Q Delete Presence hd IM Pty 5 calendar 7 Received Y EJ Contacts A Status X Lw Mail Control R Call Control Y Dialer amp Password Send Read Receipts default Automaticall X Update Here you can modify and maintain the inbox folder settings These settings will apply to the Inbox folder and can be changed at any time Display Field The way the e mail inbox is named and will appear in the Pronto interface can be changed by modifying or entering new text into this field and updating The way you have named the e mail inbox will change accordingly and be reflected across the Pronto interface and other client applications Fields The fields that will appear at the top of the e mail Inbox window can be modified This may better help to identify sort through and maintain your e mail communications Up to seven different fields may be shown Send Read Receipts You can choose to send read receipt messages to contacts by selecting from this pull down menu Once the recipient has opened a message with a read receipt attached a read receipt message will be delivered to the sender alerting them that the
72. ip com B aep tt 531 CDi 93 Select All Deselect All Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 45 of 80 Within the attachments window you will find the following options Attachments List All attached files in the e mail appear in list form covering the body of the attachments window Select or deselect each attachment you would like to manage by checking or un checking the checkbox next to the attachment Select All Button To manage all attachments in a specific e mail click on the select all button Deselect All Button To unselect all of the attachments click on the deselect all button Save on Server As Button To save the selected attachments select the appropriate attachments and click on the save on server button The upload file window will open and present the following options Replace Existing Checkbox To replace an existing file within a specific folder with the attachment check the replace existing option If there were identically name files the attachments function will have replaced the older copy Upload File Button To upload attachments to a specified file path click on the upload file button Save Locally As Button To save the selected attachments locally on your computer click on the save locally as button Your web browser specific file saving menu will appear and save the files as you normal E mai
73. k will close and the contacts e mail will appear in the CC field BCC field The field appearing next to the BCC button is where you can manually input the recipients e mail addresses for the message to be blindly copied This field will appear only when searching through contacts to distribute e mail messages BCC button To add a contact to the BCC field in the current e mail composition once you have found the contact s in the list of contacts window highlight the contact s and click on the BCC button The contacts will appear in the BCC field of the current e mail composition This button will appear only when searching through contacts to distribute e mail messages to You can also add a contact to this field by double clicking the specified contact from the address book while you are currently operating in the BCC field The address book will close and the contact s e mail will appear in the BCC field Contacts with multiple addresses If a contact has multiple addresses or phone numbers listed the appropriate identification can be selected using the drop down menu before adding the contact to your message Close button To close the address book click on the close button found at the bottom right hand side of the address book Any modifications made to the TO CC and BCC fields in the address book window will be applied to the current e mail composition P
74. l File Button To forward attachments to a contact via e mail select the appropriate attachments and then click on the e mail file button The e mail composition window will open with the selected attachments included Then compose an e mail as normal in the Pronto interface For more information on composing a new e mail please refer to section 4 1 Remove Files Button To remove attachments from an e mail but still keep the e mail in the folder select which attachments to remove from the e mail and click on the remove files button The e mail is still present but the selected attachments will no longer appear as an attachment in that e mail Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 46 of 80 5 1 1 Right Clicking a Folder under the E mail Tab in the Side Bar Another unique feature found in Pronto is the ability to right click on a folder under the e mail cca tab in the side bar to quickly organize and Drafts maintain e mail folders To make changes to a IH Create Folder specific folder right click on the folder A browser o ae 3 Se Remove Folder specific menu will appear next to your mouse ds i A Access Control List pointer with the following options e ettings Create Folder For more information on About Adobe Flash Player 10 creating a new folder please refer to section 4 4 Rename Folder To rename a folder within your account
75. lect the file on the desktop and drag it to the appropriate folder found under Files To upload the file to your server click on the upload button and follow the instructions outlined above in section 5 6 2 Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 73 of 80 Sharing button Public Files To share a public file select the appropriate file in the main window or in the files tab in the side bar and click on the sharing button A window will appear with an http address Fri 14 Nov gt E MAIL aaalScreenshotjpg gt CALENDAR TELEPHONY MY STUFF b CONTACTS LI CommuniGate INBOX Calendar Tasks Comacts Summary inbox This is the address that can be distributed to the public so they may view the files Copy Link Button To copy the newly created URL address for the files click on the copy link button Now the copied URL address can be pasted as need be Sharing button Private Files To share a private file that has been uploaded using the Pronto interface select the appropriate file from the Private folder in the files tab in the side bar and click on the sharing button A window will appear with a secure http address that will lead to the file that is stored on the server Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd
76. lection Button You can choose to have the event to re occur daily by selecting this option You can choose to have the event occur daily every x number of days by entering the x number into the days field The event will then occur every x number of days Weekly Selection Button If you want the event to re occur weekly select this option You can choose to have the event occur weekly every x number of weeks by entering the x number into the weeks field Depending on which day the event is scheduled you can ensure that it falls and will reoccur on a specific day by selecting the appropriate day The event will occur every x number of days on a specific day a Monthly Selection Button For the event to re occur monthly select this option You can choose to have the event occur monthly every x number of months and on the y day of each month by entering the x number into the Monthly Selection field and the y number into the on days field The event will occur every x number of months on every y day Monthly by Weekday Selection If you want the event to re occur monthly on specific weekdays select this option You can choose to have the event occur monthly every x number of months by entering the x Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 34 of 80 number into the Monthly Selection field From the month s on pull down menu you can schedule the event to take
77. m an active line to the one on hold To do this click and hold the transfer button a drop down list of the lines on hold will be presented The call can then be transferred to one of them by selecting it from the drop down list Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 22 of 80 Re Direct a Call Calls can be redirected without answering the incoming call To do so rules must be set to re directing the call For more information on re directing a call please refer to Divert Calls in section 3 1 9 Keypad This is the common keypad found on standard phones Clicking on any of the respective numbers on the keypad will place the clicked number into the input window The phone number can be entered by typing it out while the cursor is in the Input Window To delete a single digit in the phone number place the cursor to the right of the number to delete in the Input Window Clicking the button or clicking the backspace key on the keyboard will erase the digit before the Cursor To delete the entire phone number from the input window click the C button or highlight the entire number in the Input Window and click the backspace key on the keyboard Speed dial With speed dial there are 9 unassigned buttons To save a contact to speed dial right click on one of the buttons found here and select speed dial setup You will then be able to call the contact by clicking on the button you have saved
78. make sure you have selected the appropriate folder and click on the rename folder button The rename folder window will appear at the forefront of your account To close the rename folder window click on the X button found in the upper right hand side of the rename folder window or the cancel button found in the Gel lower right hand side of the rename folder window Within the rename folder window you should find the following options New folder name field Enter the name you would like to re name the selected folder to in the new folder name field Save button Click on the save button will save the folder under the new name you have given it Cancel button Clicking on the cancel button will close the rename folder window Remove Folder To remove a folder from your account select the appropriate folder s to delete and click on the remove folder button The delete folder window will open To close the remove folder window click on the X button found in the upper right hand side of the remove folder window or the cancel button found in the lower right hand side of the remove folder window Within the remove folder window you should find the following options Delete button Follow through with the deletion and remove the folder by clicking on the delete button The folder and contents will then be permanently deleted from your account a Cancel button Cancel
79. n window Navigate through future calendar views day by day by clicking on the right arrow button that appears at the top of your current calendar view in the main window Navigate through past calendar views day by day by clicking on the left arrow button that appears at the top of the current calendar view in the main window Work Week Button To view the calendar in a work week 5 day format click on the work week button The calendar view will appear in work week format spanning from the date selected as the starts at date The start and end dates of the work week appear in the upper left hand side of the main window Navigate through future calendar views in 5 day format by clicking on the right arrow button that appears at the top of the current calendar view in the main window Navigate through past calendar views in 5 day format by clicking on the left arrow button that appears at the top of the current calendar view in the main window Weekly Button To view the calendar in weekly format click on the weekly button The calendar view will appear in weekly format spanning from the date selected as the starts at date The start and end dates of the week you are viewing appear in the upper left hand side of the main window Navigate through future calendar views in weekly format by clicking on the right arrow button that appears at the top of the current calendar view in the m
80. n a new window and display the way the event will be printed Your event can then be printed using open your browsers standard printing options dialog window Then you can print the event as you would normally print any web based content Attachments Button Clicking on the button shaped like a paperclip will open your browsers attachment searching dialog window To attach a file locate where you have locally stored your files are and then follow the path leading to that file Attach the selected file as you would normally open any file in your browser The file will appear as an attachment to the newly created event Contacts Button Clicking on the contacts button while creating an event will open the address book allowing you to search for and add contacts to the event Then proceed as outlined earlier under the section entitled attendees button by adding or removing contacts from the TO and Optional fields Recurrence Button You can change the frequency of which the event occurs by clicking on the recurrence button Without clicking on this button the created event will be a one time occurrence When clicking on the recurrence button the recurrence window will appear at the forefront of your account To close the recurrence window click on the X button found in the upper right hand side of the recurrence window In the recurrence window you will find the following options Daily Se
81. n be sorted in ascending and descending order by name or by e mail address Folder menu If contacts are stored in multiple folders and sub folders you can choose which folder to search through from this pull down menu The contacts found within that folder will appear in the list of contacts found within the address book window Search field If you know the contacts name or a few letters of their name or e mail you can enter this information into the search field Once the contacts information has been entered click on the magnifying glass to the right of the search field to have Pronto initiate a search for the contact in the specified folder To clear the search field click on the clear button Once Pronto returns with a positive search result those contacts who meet the criteria will appear highlighted in the list of contacts window Call button After you have highlighted selected the appropriate contact to have a phone conversation with click on the call button or double click on the selected contact to initiate the call aler 3 4 Log Out Button This button is located in the upper right hand side of your account in the main Pronto interface Once you are ready to log out of the Pronto interface click on the Log Out button to end the session You will automatically be re directed to the Pronto login page Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 25 of 80
82. ndow Create Folder Button For more information on creating a new folder please refer to section 4 4 Shared Folders Button For more information on sharing a folder please refer to the shared folders button explanation in section 5 Import Calendar Data Button To import saved calendar data into the main calendar click on the import calendar data button This will open the browser specific folder management window and you can import the calendar data that is saved in iCalendar format If there is an error in text file format the error message is displayed indicating the text line that caused the problem and no data is imported Selecting a Calendar If you have been given access rights to multiple calendars you can select which you would like to view by clicking on the appropriate calendar from the menu By checking a specific calendar the calendar will appear in the main window If multiple calendars are selected they will appear as tabs at the top of the main window All selected calendars are stored automatically in Pronto so that the next time you log in the selected calendars are still visible to you as tabs in the main window Editing an Event An event can be edited by dragging or resizing the time the event spans for in your daily and weekly views This only works for events you have organized that are non recurring For a recurring event open the event by double clicking on it When the event is edited
83. ner can grant certain limited access rights to other users by specifying the options found under Access Control Lists rights The following Mailbox access rights can be checked or unchecked Lookup By granting a user Lookup access rights they will be able to view specified mailboxes in your account Select By granting a user read access rights they will be able to open this Mailbox and see the messages in this Mailbox Seen By granting a user seen access rights they will be able to mark messages as read Usually a message is automatically marked as seen when a user reads it If this access right is not granted to a user reading a message the message seen status will not be changed Flags Granting a user with write access right allows them to be able to set message flags i e to mark messages as answered or flagged and to reset the message flags Insert If you grant a user the Insert access right that user will be able to append messages to this Mailbox and to copy messages from other Mailboxes into this one Create If you grant a user the Create access right that user will be able to create new Mailboxes inside this Mailbox Delete If you grant a user the Delete access right that user will be able to mark messages as deleted and to compress the Mailbox removing all its messages marked as deleted Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 48 of 80 Admin If you
84. nto option from the pull down menu This will open the move into window and the move into window will appear at the forefront of your account To move a message you can double click on the appropriate folder to move the message into or click on the appropriate folder to move the message into and then click the Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 50 of 80 save button found at the bottom right hand corner of the move into window Copy into To copy and categorize e mail messages into specific folders while leaving the message in its current destination select the appropriate message in the main window right click on that message and select the copy into option from the pull down menu Within the copy into window all available mailboxes are listed To copy a message Double click on the appropriate folder in which to copy the message or click on the appropriate folder to move the message into and then click the save button found at the bottom right hand corner of the copy into window Reply To reply to the sender of a message select the appropriate message in the main window and right click on that message then select the reply option from the pull down menu A window practically identical to the e mail composition window appears with the contents of the message you have selected visible in the content field The to
85. ontact will be identified by their e mail address so the e mail address must be entered precisely Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 19 of 80 To specify in which group your new contact be categorized manually type in the name of the group or select the pre existing group from the group pull down menu To specify what name the contact will appear as in the buddy list enter the chosen username for the contact in the name field Delete Button Clicking on the delete button while highlighting at least one name from the contacts list will remove the respective contact from the contact list Send IM Button Clicking on the send IM button while highlighting a name from the contacts list will open the send IM window and allow you to chat with the specified contact The IM Conversation window This is the window used to send and receive instant messages To minimize the current conversation window by clicking on the shrink button found in the upper right hand corner within the IM conversation window Notice once the window has been minimized the conversation will remain open but will appear as a small minimized window containing the contacts name at the very bottom of the Pronto interface This minimized window will flash to alert you as incoming messages are received To re open the conversation click on this minimized window To close the IM conversation window either click on th
86. options found in the settings window refer to section 3 1 4 for more information If the message to be marked for deletion is selected clicking on the purge deleted button will automatically delete all marked messages Reply Button To reply to the sender of a message that you have read select the appropriate message in the main window and click on the reply button A window practically identical to the e mail composition window will appear but with the contents of the message you have selected appearing indented in the content field The to field within the e mail composition window will contain the address of the sender of the mail you are replying to You can then respond to your mail as normal Reply to All Button To reply to the sender and anyone copied on a message that you have read select the appropriate message and click on the reply to all button A window practically identical to the e mail composition window will appear but with the contents of the message you have selected appearing indented in the content field found within the e mail composition window The to and cc fields within the e mail composition window contain the addresses of the sender and anyone copied on the mail you are replying to Then respond to the mail like you would normally compose an e mail Forward Button To forward a message you have received to another e mail addre
87. ou have created should be available and listed To copy a file Double click on the appropriate folder you would like to copy the file into Click on the appropriate folder to move the file into and then click the save button found at the bottom right hand corner of the copy into window Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 78 of 80 6 Pronto Keyboard Shortcuts For more control and faster responses to messages Pronto makes use of keyboard shortcuts Keyboard shortcuts enable the user to perform specific functions using their keyboard and mouse instead of following route paths or clicking on buttons to reach your end destination The following keyboard shortcuts are available in Pronto a Shift R reply CTRL A select all CTRL C copy CTRL V paste Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 79 of 80 While every reasonable precaution has been taken in the preparation of this document CommuniGate Systems assumes no responsibility for errors or omissions or for damages resulting from the use of the information contained herein The information contained in this document is believed to be accurate However no guarantee is provided Use this information at your own risk All information is subject to change by CommuniGate Systems without notice due to product improvements or other reasons No part of this document may be reproduced or
88. ou will see the list of available paths to choose from in this window To choose the end destination location for the folder open the path leading to the desired location and click on the save button To create a sub folder within a pre existing folder open the path leading to the pre existing folder make sure the folder is highlighted and then click on the save button Save button After the folder has been created click on the save button to save the new folder at the file path you have input When you visit the parent directory you will see the newly created folder Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 40 of 80 5 Side Bar and Tabs Using the side bar and the tabs is the easiest way to access the various forms of communications available within Pronto When clicking on the any of the tabs found in the side bar the respective tab will expand within the side bar to reveal all available tab specific options Pronto can deliver Depending on the selection options available to you that normally appear right above the main window will change accordingly x FPFPFPFFF amp aaa Drafts History C Junk Sent J Sent Items oj Trash Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 41 of 80 5 1 E Mail Tab aaa HAJH ces P ow Daniel 19 Jun 9 55 AM billythekid 3 Jun 12 44 PM Fri 14 Nov 1 Re
89. pon date received To filter the calls by recipient click on the Party button Double clicking the party button will sort the messages in ascending or descending order based upon the recipient s username To filter the calls by call length registered in seconds click on the time button Double clicking the time button will sort the messages in ascending or descending order based upon the length of the call To filter the calls by termination reason click on the reason button Double click the time button to sort the messages in ascending or descending order based upon the reason the call was terminated Double click on a call to initiate a phone call with the corresponding party Voice Address book Pronto can automatically initiate a phone conversation with a previously saved contact by clicking on the button shaped like a book This will open the address book and allow access to the contacts name and information To close the address book click the X button found in the upper right hand side of the address book window To add a new or edit an existing contact look under contacts side bar There are various options found within the address book Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 24 of 80 List of contacts window This is the large sub window that will appear within the address book window The contacts information will be displayed here Contacts ca
90. r by Name Time Artist Album and Genre Track Grid This menu shows all audio files you have saved in My Music In the track grid you can sort the tracks in ascending and descending order by Name time artist album and genre Save Button To apply the changes to the playlists click on the save button otherwise Pronto will not apply the changes to the playlists Close Button To exit out of the Add new playlist window click on the close button Refresh Button The refresh button refreshes the playlist and updates the playlist with your changes Delete Button Clicking on the delete button while highlighting specific playlists from within the playlist menu will delete that playlist from the playlist menu There is no warning or request to make sure you want to delete the playlist so make sure you want to delete the playlist before clicking this button Once deleted the playlist is unrecoverable Track List Window The list of available audio files can be accessed in the My Music player will appear in the track list window You can sort the tracks by name or length in ascending and descending order by clicking on either the name or length field that appears at the top of this window Move to Button To move a track from one playlist to another select the appropriate track from the track list window and click on the move to button A menu will appear displaying all possible playlists
91. r under the telephony button on the side bar Two new options will appear in addition to the normal options the call logs folder and the conferencing folder Call Logs Folder Found at the top of the list of the Pronto folders under the telephony button in the side bar Pronto stores a running log of every phone call made or received through the server By clicking on the call logs folder a running list of all the calls made received and participated in will be visible within the main window There are several options you will find when accessing call logs Call Type pull down Menu To have the call log display all calls incoming calls outbound calls or missed calls select one of the four options to display the calls flagged with the respective option in the main window Month pull down Menu To have the call log display only calls made within a certain month choose the month from this pull down menu Year pull down Menu To have the call log display only calls made within a certain year choose the month you would like to view the calls from this pull down menu Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 57 of 80 Sorting calls by field You can navigate through the call logs in ascending or descending order depending on which field you would like to organize by Each field is signified by a blue box directly above the first entry in each respective table header Each field c
92. rd settings to be used in Pronto These changes will take place across your account and you will have to log in with the password you have set When changing the password you will find the following options Current Password Field This is the field to enter the current password used to logon to your Pronto account New Password Field This is the field to enter the new password you would like to use to logon to your Pronto account Re Enter Password Field To confirm you are changing your password enter the new password again in this field Enter the new password exactly as you have in the new password field otherwise the new password will be rejected Forgotten Password Recovery Field If you forget the password and would like to recover it you can add a supplemental e mail address for Pronto to automatically mail the password to in this field Please note the current password must be entered to have the changes apply to your account Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 18 of 80 3 2 IM Panel One unique feature found in Pronto is the ability to have an instant messaging conversation with your contacts CommuniGate Pro supports SIP SIMPLE and XMPP also known as Jabber e g Google Talk so you can IM with all contacts that either have a SIP SIMPLE or a XMPP account To briefly chat with a colleague Dialer Offline or friend or to have a conversation in real time ae you can
93. reate a running ordered list of audio files that you can easily access at a later time Such lists can be used to sort audio files by genre length or track information When accessing said playlists in the My Music player only audio files from within that playlist will be accessed temporarily disregarding the remainder of the library The option is available to sort the playlist by name or length in ascending and descending order by clicking on either the name or length field that appears at the top of this window New Playlist Button To create a new playlist click on the new playlist button To close the add new playlist window click on the X button found in the upper right hand side of the add new playlist window or the close button found in the lower right hand side of the add new playlist window Within the add new playlist window you will find the following options Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 66 of 80 List Name Field To create a new playlist a name must be provided for the playlist Type the name to save the playlist as in the list name field Playlist Menu To edit various playlists select the playlist to edit from under the playlist menu To remove an audio file from a playlist in the playlist menu drag the file from the playlist back into the Track menu In the playlis menu you can sort the playlists in ascending and descending orde
94. right click on the sender of the e mail and selecting the call option The Pronto dialer will open and automatically initiate a call with the contact You can then manage the calls as Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 52 of 80 you normally would through the Pronto dialer For more information on the Pronto dialer please refer to section 3 3 Schedule Meeting To schedule a meeting with the sender of the mail you are viewing right click on the sender of the e mail and select the schedule meeting option The new events window will open allowing to create a new event as you normally would within the Pronto interface For more information on creating an event please refer to section 4 2 5 2 Calendaring Tab Fri 14 Nov Calendar gt E MAIL 4 How S MTW TF S 2345 678 9 10 11 12 13 fa 1s 16 17 18 19 20 21 22 28 24 25 26 27 28 28 30 V Calendar BI Testaccounti 3 TestAccounts testaccounts z NENNEN x 16 17 18 19 20 21 22 cao gt TELEPH Import Calendar Data CONTACTS MY STUFF NEWS rues Advanced calendaring options can be found by clicking on the Calendars tab on the side bar To plan an event create a meeting or set a reminder for yourself for a future engagement schedule and monitor appointments using the calendaring features of Pronto Clicking on the calendar tab will bring up a
95. ronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 30 of 80 Cancel button If you have opened the address book by mistake click on the cancel button found at the bottom right hand side of the address book Priority Level Button You can change the priority level of your outbound e mail messages by clicking on the exclamation point shaped button This will change the priority level of the message When the recipient receives the message they will notice that the priority level of the message has been set to high indicating this message is of greater importance To return the priority level of the message to normal click on the priority level button again Notifications Menu You can request a notification message be sent to your e mail inbox that an outgoing e mail has been either delivered to or opened by the recipient You can utilize these messages for proof of e mail delivery or to be alerted to the exact moment when the recipient first opens the mail Spell Check Menu Included in Pronto is a spell checker that can be used in correlation with the e mail composer Once the body of the message has been entered into the content window the spelling of the content of the message can be checked in multiple languages by selecting the appropriate language from the Spell Check menu Once you have selected the language Pronto will initiate the spell check function If Pronto finds a spelling error
96. ronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 62 of 80 Sort by Pull down menu Sort the images by the title of the image file the date the image file was created or the size of the image file Selecting the appropriate option will sort the files in ascending order in the photo browser window Photo browser window This is where you will be able to preview all of the images that you have saved to the My Photos folder You can either manually select the appropriate photo to bring up in the photo viewing window or use one of the two scrolling buttons found to the left and right of the photo browser window to scroll through the images Scroll Left Button To scroll through the images going from right to left click on the scroll left button Scroll Right Button To scroll through the images going from the left to the right click on the scroll right button File Information Button To see all relevant information about an image file selected from the photo browser window click on the file information button The image in the photo viewing window will minimize allowing a new window to open above the photo viewing window and below the photo browser window Clicking on the file information button a second time will minimize the new window Name Field The name of the active file should appear in this field already To change the name of the file enter the new name of the file into the nam
97. ronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 5 1 2 Right Clicking an E mail in the Message Grid in the Main Window 49 5 1 3 Right Clicking the Sender of an E mail in the Preview Pane 52 5 2 Gale darng me 53 5 3 Telephony Tab X 57 OT Ee comp ee ee Eara rnnnneen ee 59 5 5 My St ff TaD 61 S951 dT a e E ery E E eee ee ee 62 5 52 MY MUSIC ENERO o NUS 65 SUCRE 8 22 ce E 68 5 6 News TaD nio a IEEE 70 Sz Files TA ranan nne aa aaae 72 Pronto Keyboard Shortcuts sssssnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 79 2 of 80 1 Pronto Login Page The logon page allows you to enter your account details such as username and password and optionally select your preferred language To access your account enter the information into two fields Username and Password Once you have entered the username password and optionally selected your language of choice click the Login button and you will be re directed to the e mail inbox Username Field Make sure that the user name is the same as the one you initially registered i e TestAccount1 When entering the user name you are not required to enter the domain you registered with but only your user account name The username field is not case sensitive Password Field When the account was cre
98. rowser specific menu will appear next to the mouse pointer with the following options Open Message Selecting open message will open a new window containing the message you have selected in front of the main window Print Message Selecting print message will open a new window containing the selected message in front of the main window This window displays the way the message will be printed and then open your Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 49 of 80 browsers standard printing options dialog window Then you can print the message as you normally would print any web based content Re direct to To re direct a received message to another e mail address select the appropriate message in the main window right clicking on that message and select the Re direct to option from the pull down menu A new window containing the message you have selected in front of the main window containing the following options The To Button To select a pre existing contact from the address book click on the To button and select the contact to re direct the message to The contact will appear in the To field within the re direct to window The To field Manually input a contacts e mail address to re direct the message in this field The Send Button If an address appears in the to field where you could re direct the message by clicking on th
99. rred in any of the RSS news feeds they will now be displayed Mark all as Read button all RSS feeds To mark all of the posts from all of the RSS news feed sources as read click on the mark all as read button All of the RSS feeds will contain no unread postings Right clicking in the news tab in the side bar A unique feature found Pronto is the ability to right click on an RSS news feed in the news tab in the side bar to better monitor the feeds To make changes to a specific feed right click on the feed A browser specific menu will appear next to the mouse pointer Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 71 of80 with the option to either subscribe or un subscribe to a specific RSS news feed These two options work the same way as outlined above in section 5 6 5 7 Files Tab Fri 14 Nov b E MAIL T b CALENDAR TELEPHONY CONTACTS Li Li gt MY STUFF NEWS I Fies asa J private A neat feature found in the Pronto interface is the ability to browse through uploaded files In essence Pronto can be used as a virtual hard drive You can upload files to Pronto and as long as you can access your Pronto account you have the ability to download them wherever you would like to Clicking on the files tab will bring up all files that have been uploaded under the files tab on the side bar Click on an indiv
100. s tab in the side bar Unsubscribe button To unsubscribe to a RSS news feed highlight the correct source from the list found under the news tab and then click on the unsubscribe button The source has been removed from the RSS news feeds list and that all stories from that source are no longer visible Refresh button Clicking on the Refresh button will command Pronto to access and refresh the RSS news feed source for the most up to date information If any posts have occurred since the last time you have checked the news feed these posts will be visible in the main window Mark all as Read button posts from a specific RSS feed To mark all of the posts from the RSS news feed source as read click on the mark all as read button All posts that are present in the main window will appear as read Mark Read button To mark a specific post from the RSS news feed source as read click on the appropriate post and click on the mark read button The selected post will be marked as read in the main window Mark Unread button To mark a specific post from the RSS news feed source as unread click on the appropriate post and click on the mark unread button The selected post will be marked as unread in the main window Refresh All button Clicking on the refresh all button will command Pronto to access and refresh all of the RSS news feed source for the most up to date information If any new posts have occu
101. s leaving you a Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 23 of 80 message by clicking on the missed button and following the audio instructions given Greeting Button To create a custom greeting in your account to leave personal message or leave announcements for certain callers click on the greeting button and follow the audio instructions given Each custom greeting is associated with a personal identification number PIN and the caller needs to know the greeting PIN to listen to the custom greeting PBX Button If you have a Private Branch Exchange PBX set up and would like to dial into it click on the PBX button and follow the audio instructions given Conference Button The Pronto interface can be used to host multi party conferences by clicking on the conference button and following the audio instructions given History History compiles a running log of all calls created or participated in through the account The call history logs can be filtered To filter the calls by type select the call type from the calls pull down menu To filter the calls by month select the month from the month pull down menu To filter through the calls by year select the year from the year pull down menu To sort the calls by date click on the when button Double clicking the when button will sort the messages in ascending or descending order based u
102. sed in Plain Text format or in HTML format 3 1 4 Delete Tab in the Settings Window x Settings X Settings Delete o WP General Message Delete Method Mark X Folders Trash Folder default Trash Q Compose BINE IM 3 Calendar EJ Contacts bw Mail Control R Call Control Dialer o amp Password Here you can modify and maintain the e mail deletion settings These changes will be applied to your account and can be modified at any time Message Delete Method Menu To choose the way the messages are processed and deleted select an option from this pull down menu You can choose to Mark the messages for deletion at a later point and leave the marked messages in your inbox Immediately delete the message as you flag it Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 10 of 80 Mark the deleted messges to be moved to the trash folder Trash Folder Menu Choose which e mail folder you would like to use as a trash can by selecting the respective folder from this pull down menu n Settings p Settings IM ED General IM Audio Alert default Yes y Folders Auto save IM Chats default Yes ex Q Compose o Delete History Folder default History X Calendar i3 Contacts Mail Control amp Call Control Dialer 3 Password 3 1 5 IM Tab in the Settings
103. settings may enable some additional security measures such as the Fixed IP Address mechanism When you connect using a network with multiple home proxies the requests are processed by Pronto from different network addresses even when you continue to use the same browser on the same network If you login to Pronto from this type of network disable the Fixed Address feature for this session otherwise you may be disconnected from Pronto Disable Cookies Check Some browsers do not support cookies If you log into Pronto from a browser that does not support cookies disable cookies for this session If you always connect from a browser that does not support cookies disable the cookies option in your browser settings Forgot your password When you signed up for your account you were asked to enter an alternate e mail address for use in case you forget your password If you cannot remember the password click on the Forgot your Password text link Enter your talktoip com account name in the username field and click the e mail me my Password button The server will process the request and the password will automatically be sent in a new e mail message to the alternate e mail address If you have clicked on this button erroneously cancel to return to the login screen Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 4 of 80 2 The Main Window Technical Support Dinner Monica Guilani lt
104. sharing button The URL will be removed To share this file again click on the share file button which replaces the disable sharing button when you are not sharing the file E mail File button To send the files to another user quickly via e mail click on the appropriate file in the files tab in the side bar then click on the e mail file button The e mail composer will open and it will contain the secure link to the file For more information on composing and sending an e mail please refer to section 4 1 Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 77 of 80 Right Clicking a File or Folder under the Files Tab in the Side Bar Fri 14 Nov gt E MAIL aaalScreenshot jpg CommuniGate Lola tola gicermeronigste com Malp INBOX Calendar Tas Contacts Summary Enders Elles Notes Files aex T osa omaja Fater Sero Ben All Wrelecnd Sena Fron Subject Sus Received E Screenshot jpg IET m n 17 Sep CI private owe Lals See stached 2 Tee nae isis est 17 Sep logs pee m wma 1310500 J mymusic Pan Text T3299 Rh Tet 5444 730 09AM See tached T 1T Sep See Attaches ex 00 Sep tet gs thaw CommunGate Systema Partner Tires 26 1 Communciate Systeme Partner Hewslatts uk 1 CTA Las Voges hioigtts big changes i E 08 Sep 523 1949 in sur nas text 03 sz 22409 te ate uu Aug agi Create Folder
105. side bar to view the images you have previously uploaded to your Pronto account as well as upload new images and delete old images from the My Photos folder Currently My Photos supports images with one of the following file extensions Jpg Jpeg Gif Png Delete Button Clicking on the delete button while highlighting specific files from the thumbnail viewing window in the photo browser will delete that file from the My Photos folder Upload File Button To upload an image file to your Pronto account click on the upload file button Your browser specific file locator window will open and you can then browse through all of the files and upload files to the My Photos folder like you normally would access them in your web browser Download Button To download an image file stored in the My Photos folder highlight the appropriate image from the photo browser and clicking on the download button Your browser specific file saving window will open allowing to download the file like you would normally download any other file from the internet My Photos Search Filter field If you have uploaded a large quantity of image files or want to search for the image by the its name enter the name into this field and click on the magnifying glass icon that appears to the right of the search filter field Any appropriately named file that is saved into My Photos will appear as a thumbnail in the photo browser window P
106. ss select the appropriate message in the main window and click on the Forward button A window practically identical to the e mail composition window will appear with the contents of the message you have selected appearing as a forwarded attached file directly under the subject line of the newly forwarded message While forwarding a message you have the options to Check the contents of the attached file you are forwarding by clicking name of the forwarded attached file Remove the attached file you are forwarding and continue to compose the e mail by clicking on the checked box that appears to the left of the name of the forwarded attached file Forward the message with inline comments direct replies to specific topics by opening the message and then clicking the forward button Move Into Button To categorize e mail messages into specific folders select the appropriate message in the main window and click on the move into button Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 43 of 80 This will open the move into window To close the move into window click on the X button found in the upper right hand side of the move into window or the cancel button found in the lower right hand side of the move into window Within the move into window you should see all mailboxes that have been created as well as mailboxes you have access rights to To move
107. t please refer to section 4 3 Delete button Clicking on the delete button while highlighting specific users contact information within the main window will automatically delete the contact There is no warning or request to make sure you want to delete the contact so it is important to be absolutely sure you want to delete the contacts information before clicking on this button Compose button Clicking on the compose button while highlighting specific users contact information will open the e mail editor and automatically compose an e mail to the selected user based upon the information you have previously provided If multiple e mail addresses are provided for one contact they will appear in menu form under the compose button You can then pick and choose which address to compose to Call button Clicking on the call button while highlighting specific user contact information will open the dialer window and automatically initiate a phone call with the contact If multiple telephone addresses have been provided for one Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 59 of 80 contact they will appear in menu form under the call button You can then pick and choose which number to dial Send IM button Clicking on the send IM button will open the instant messenger window and automatically create an instant messaging session with the selected user If multiple e mail addresses
108. the deletion and keep the selected folder s in your account by clicking on the cancel button Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 47 of 80 Access Control List To share a specific folder with a colleague or friend select the appropriate folder s to share and click on the access control list button or right click on the appropriate folder and choose access control list from the pull down menu The access control list window will open at the forefront of your account To close the access control list window click on the X button found in the upper right hand side of the access control list window or the cancel button found in the lower right hand side of the access control list window Within the access control list window you should find the following options New Button Clicking on the new button within the access control list window will allow you to enter the e mail address of your friend or colleague to share the folder with Edit Button Clicking on the edit button within the access control list window will allow you to edit the existing e mail address of your friend or colleague to share the folder with Delete Button Clicking on the delete button within the access control lis window will allow you to delete the existing e mail address of your friend or colleague Access Control List Rights The Account ow
109. tion of sharing a folder in section 5 1 Import vCard Data Button To import saved electronic business card data vCard click on the import vCard data button This will open the browser specific folder management window allowing you to import the vCard data If there is an error in the file format the error message is displayed indicating the incorrect file format was used and no vCard data will be imported Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 60 of 80 5 5 My Stuff Tab The Pronto interface contains a wide array of the rich media applications Clicking on the My Stuff tab in the side bar will bring up a list of possible options that will appear under the My Stuff tab in the side bar From this list you can access the various rich media applications available in Pronto Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 61 of 80 5 5 1 My Photos Fri 14 Nov My Photos SearchFiter Q sotby mte E MAIL CALENDAR TELEPHONY d CONTACTS Bal My Photos qd My Music X E My Videos My Blog E My Website P pd 2 LI NEWS FILES ROC Original Size Fittowindow Sideshow One of the rich media applications found within the Pronto interface is the ability to upload and view image files Click on the My Photos folder under the My Stuff tab in the
110. ture appear at the bottom of every new composed message enter your signature into this field When you send a message the signature will appear at the end of the message automatically Reply Header Field Pronto allows you to customize the reply headers to outbound messages In this field you can modify the way the header at the start of your replies appears Reply Quoting Field Pronto allows you to have a symbol or line of text that will indicate the body of the message you are replying Modifying or entering text in this field will automatically place the text in front of each new line in the body of the message you are replying Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 9 of 80 Store Drafts in Menu This menu dictates in which folder your draft messages will be stored The selected folder is where drafts will be stored To access these drafts later click on the respective folder Save Sent Messages In Menu This menu dictates which folder saved sent messages will be stored The selected folder is where the saved sent messages will appear To access these sent messages later click on the respective folder Auto Save Menu This menu allows you choose how often the account to automatically saves drafts of the current message Drafted messages that are automatically saved will appear in the folder you have specified the saved drafts to be stored Format Menu You can choose to have e mail messages compo
111. u can store and retrieve them electronically online To open the e mail composition window click on the new button once and select e mail from the list of available options To close the e mail composition window click on the X button found in the upper right hand side of the composition window When composing a new e mail you will find the following options Content Field This is the large window field found in the e mail composer where the e mail content can be input The e mail message will be composed exactly as you type it and will be reflected in this window Addressing your Mail To successfully send an e mail the recipients e mail address or applicable contact information needs to appear in the subject line so the recipient can easily identify your mail TO field This is where you input the main contact to send the e mail message to You can choose to send an e mail message to multiple contacts in the TO field by entering the addressees contact information and separating their addresses with a comma If you were to click on the TO button the address book will open and you can then select the recipients to send the mail to directly from the address book Auto complete function By default when you start typing the contact s e mail address Pronto will automatically search and present all contacts whose names start with the letters you have entered into the to field and deliver them via a pull down menu next to t
112. utton The Pronto dialer will open and appear at the forefront of the Pronto interface Answering the call will automatically place you in the conference Be sure not to close the Pronto dialer only minimize the window otherwise you will be disconnected from the conference Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 58 of 80 5 4 Contacts Tab Fri 14 Nov E t E MAIL gt CALENDAR schiect Thomas jestaccolnenenion coon Schlect Thomas director of communications non profit org gt TELEPHONY Name Full Hame Director Thomas L Schlect Jr Contacts File A Schlect Thomas J Team Test amp ccounts My Domain Telephone Hom 18002624722 a Email Work testaccount talktoip copm P Address Home GE MY STUFF NEWS gt FILES To access the e mail address books in the main window of the Pronto interface click on the contacts tab on the side bar The contacts function found in Pronto allows to add edit or remove contacts organize contacts in alphabetical order as well as initiate various forms of communications Clicking on the contacts tab will bring up all folders within the address book in alphabetical order under the contacts tab on the side bar access the e mail address book and display all entries in the main window New Contact Button For more information on adding a new contac
113. ve incoming phone calls routed to voicemail you have to modify the settings There are many options found under this tab including Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 15 of 80 Automatically routing incoming calls to voicemail after a specified period of time by selecting the After option and choosing the desired time frame Automatically route incoming calls to voicemail if busy by selecting the On Busy option Automatically route incoming calls to voicemail if the call fails for any reason other than no answer no response busy busy everywhere or declined Simultaneous Ring To route incoming phone calls routed to multiple numbers at once you have to modify the settings for simultaneous ringing There are a few options including Enabling or disabling simultaneous ringing When this option is enabled the incoming call causes the registered devices to ring If the device is not answered for the specified period of time the call is forked to some other address device person or application while the device continues to ring The call is connected to any device that answers it and cancels calls to all other devices Specifying how long the server should wait before forking the call by selecting from the after pull down menu Specifying what numbers to route the call by entering the appropriate number into the fork to field This feature routes c
114. warding to the requested e mail address Do not Redirect Automatic Messages You can choose whether to have messages that are automatically generated re directed to the requested e mail address or not Preserving To Cc fields so it looks like the incoming message was not routed through your account If this option is not selected you will be alerted that the message has been processed and forwarded through your account Junk Mail Control To modify the way the server filters incoming junk mail you can do so by assigning the appropriate action to the appropriate risk factor Rules For More information regarding rules please refer to the following site http www communigate com CommuniGatePro QueueRules html 3 1 9 Call Control Tab in the Settings Window x Settings Settings Rules amp General z F 3 Voice Mail Simultaneous Ring Divert Calls Block Calls Custom Ringback Folders amp Compose LJ After LJ On Busy ual On Error o Delete IM 3 Calendar EJ contacts xw Mail Control je concoa Dialer A Password Here you can set rules for incoming phone calls Addresses must be specified so the automated rules will filter the calls These addresses can take the form of a traditional phone number or can be the contacts e mail address These changes will take place across your account and any incoming phone calls will be subject to these modifications Voice Mail To ha
115. y 08 Technical Support 15 May 08 files attached Show HTML Pronto TENPACTL crema AAM Add Contact Compose E mail Send IM Call Schedule Meeting To lt testaccoy Select All Settings About Adobe Flash Player 10 Another unique feature found in Pronto is the ability to right click on the senders name in an e mail under the main window You will see a browser specific menu appear next to the mouse pointer with the following options Add Contact To add the sender of the e mail you are viewing to the address book right click on the sender of the e mail and select the add contact option For more information on adding a contact please refer to section 4 3 Compose e mail To compose an e mail with the sender of the mail you are reading as the recipient right click on the sender of the e mail and select the compose e mail option For more information on composing an e mail please refer to section 4 1 Send IM To send an instant message to the sender of the mail you are reading you can do so by right click on the sender s e mail and select the send IM option The instant messaging window will open and you can then chat back and forth with the contact if he or she is online You can then access all instant messaging options available in Pronto as you normally would For more information on instant messaging please refer to section 3 2 Call To call the sender of the mail you are reading
116. y will appear in the TO field Optional field The field appearing next to the Optional button is where you can manually input the optional attendees e mail addresses for the event to be distributed This field will appear only when searching through contacts to invite to the event Optional button Clicking on the Optional button will open the address book allowing you to search for add contacts and proceed as outlined in the section entitled address book under the topic of e mail composition After you have selected the appropriate contacts they appear in the Optional field This button will appear only when searching through contacts to invite to the event Show availability button This button opens the free busy display dialog which allows you to select an appropriate time frame for your meeting based on availability information created by the attendees Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 33 of 80 Save Button After you have entered the subject of the event select the location for the event the appropriate start end dates and times which attendees to invite and any other applicable option clicking on the save button will save the event with the entered specifications The newly created event will appear in the calendar Print Button Clicking on the button shaped like a printer will process the event you have created or opened and open the event i
117. you can move that audio file into Copy to Button To copy a track from the All Music folder to one of the playlists while keeping the track in the All Music folder select the appropriate track from the track list window and click on the copy to button A menu will appear displaying all possible playlists you can copy that audio file into To copy the audio file from the All Music folder to a specific playlist click in the appropriately named folder from the menu that appears under the copy to button Drag and Drop Music Pronto on AIR only A benefit of using Pronto on AIR is the ability to drag and drop music from the desktop to the music player To do this select the audio file on the desktop and drag it to the music player found under My Music To upload the file to your server click on the upload button and follow the instructions outlined above in section 5 6 2 Pronto User Guide Pronto v2 7 CommuniGate Pro 5 2 10 22nd Dec 2008 67 of 80 5 5 3 My Videos Fri 14 Nov My Videos amp E MAIL L CALENDAR TELEPHONY CONTACTS i My Photos d My Music My Videos S My Blog E My Website Hello and welcome to NASA s Jet Propulsion Laboratory in Pasadena California NEWS E og os 54 aola gt One of the rich media applications found within the Pronto interface is the ability to upload and view video files By clicking

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