User Guide - The Imaging Systems Group Inc.
Contents
1. Cancel Select Device Type Custom gt Settings STEP 6 Configure Standard TCP IP Port Monitor Port Settings Fot Name 197 168 102 171 Printer Name or IP Address 197 168 102 171 Protocol Raw Raw Settings Fort Number LPR Settings LPR Byte Counting Enabled F SNMP Status Enabled Select Raw gt Port Number 4400 gt Press OK OR Select LPR gt Queue Name diprn gt Press OK SHOWN IN STEP 7 STEP 7 Configure Standard TCP IP Port Monitor Port Settings Pot Name 192 168 102 171 Printer Name or IP Address 192 168 102 171 Protocol gt Raw LPR Raw Settings LPR Settings Queue Name dipm E LPR Byte Counting Enabled SNMP Status Enabled public 1 Select LPR gt Queue Name d1prn gt Press OK OR Select Raw Port Number 4400 gt Press OK SHOWN IN STEP 6 Additional Port Information Required The detected device is of unknown type Be sure that 1 The device is propery configured 2 The address on the previous page is comect Either corect the address and pertom another search on the network by retuming to the previous wizard page or select the device type if you are sure the address is corect Device Type 5 Standard Custom Cancel Select Custom gt Press Next 18 Install the printer driver Select the manufacturer and model of your printer f your printer came with an installation disk click Have Disk f your printer is not list2. Plug the Centronics interface ribbon cable Slowly insert the Centronics bulkhead into the into the connector and make sure the lift tabs plotter and replace the screws Now you are are in the closed position on the ribbon cable ready to use your Centronics interface 25 Printing Preferences The following contains the default settings To change these settings go to Window Start Menu gt Settings gt Printers gt Right mouse click on iTerra Lite gt Printing Preferences Paper Quality Sys iTerra Lite Printing Preferences Paper Quality Basics Color About Frim Task Quick Sels Type new Quick Set name here Save jelei Paper Options Sie i Continuoue 8 5 page 5 printable width SOUce Is r Print Quality Front Lo ed Trey Type 1s fisys continuous paper Bieckrenderdpi 300 Colorinputdpr 300 Color output Automatic Fast Normal Help The Paper Quality tab allows you to modify the paper options and print quality iSys iTerra Lite Printing Preferences PaperQuality Basics l Color About Print Task Quick Sets Type new Quick Set name here Cae Onentaton f Portrait Landscape Mirror Image Page Order Frontto Beck Beck to Front Print Presies l Show Print Preview Advanced Features The Basics tab allows you to modify paper orientation page order an
3. Select Have Disk STEP 15 Install From Disk Insert the manufacturer s installation disk and then i make sure that the corect dive is selected below Cancel Copy manufacturer s files from LT era Lite era Lites Printer DriversiSys Ter Locate the iTerra Lite driver file inf gt Press OK STEP 16 compatible printer software Printers sus IT era Lite ity This driver is not digitally signed Tell me why diver signing is important Select the iSys iTerra Lite Printer gt Press Next Add Printer Wizard Install Printer Software ft The manufacturer and model determine which printer software to use ig r A Selectthe manufacturer and model of your printer IF your printer came with an installation ka disk click Have Disk IF your printer i not listed consult your printer documentation for 12 STEP 17 Add Printer Wizard Name Your Printer P You must assign a name to this printer i Type a name for this printer Because some programs do not support printer and server name combinations of more than 31 characters itis best to keep the name as short as possible Printer name Do you want to use this printer as the default printer Yes O No Add the Printer name STEP 18 Add Printer Wizard Print Test Page A To confirm that the printer is installed properly you can print a test page i Do pou want to print a test page C Yes No Select Yes or No to print a test page gt
4. www isys group com I erra Lite User Guide iSys The Imaging Systems Group Inc Copyright 2009 Rev 002 Table of Contents Ordering Replacement Supplies Unpacking Interface Setup amp Configuration Driver Installation for Windows XP Driver Installation for Windows Vista Connectivity Interface Change Parallel to Network Connectivity Interface Change Network to Parallel Printing Preferences Loading Consumables Print media Installing fan fold paper Install ink cartridges Installation of the Desktop Input and Output media Trays Desktop input tray installation Desktop output tray installation Installation of the Rack Input and Output Media Trays Rack mount input tray installation Rack mount output tray installation Installation of optional rack input bottom tray for rack install only Operation Menu guide settings Changing menu settings Menu options Maintenance Replacing ink cartridges Print engine expectant life cycle Removal of old print engine Installing a new print engine Troubleshooting Service amp Support Specifications Functional Electrical Physical Operating environment Safety Information Warranty iSys is an ISO 9001 Registered Firm Thank you for selecting the iTerra Lite iSys will make every effort to assist you with operation of your new printer It is our sincere desire that your ownership experience meets your highest expectations This user guide is provided to help you easily install and ope
5. 20 kg crated or shipping Rackmount 42 lbs 19 kg 53 lbs 24 kg ne or shipping HP HP 87 06656A CBEBGAN Printer Resolution s_ i Resolution Continuous 300 x 300 365 300 dot Fast Dial Fast Nowmal O Fast Draft Fast Normal 600 x 600 dpi Normal Cut Sheet 300 x 300 dpi Fast Draft Fast Normal 600 x 600 dpi Normal amp Best 4800 x 1200 dpi Maximum dpi Photo 42 ELECTRICAL Interface Standard Centronics IEEE 1284 Optional USB 1 1 10 100 baseT Ethernet network 63 watts maximum peak Input voltage 100 to 240 VAC 4 10 50 to 60 Hz 3 Hz PHYSICAL Dimensions Desktop Height Depth Weight Rack mount 7 0 19 with Rack Tray 14 25 42 lbs OPERATING ENVIRONMENT Maximum operating conditions Optimal operating conditions Storage range o o O Safety Information Product and Company Identification Product identification C6657A No 57 ink cyan magenta and yellow Company undertaking identification Hewlett Packard Company 1000 NE Circle Boulevard Corvallis OR 97330 4239 USA Emergency telephone number Hewlett Packard Health Effects Line 1 800 457 4209 USA and Canada or Intl 1 503 494 7199 all other areas General information telephone number 1 208 323 2551 in USA and Canada or Intl 1 208 323 2551 Hazard Rating NFPA Reactivity o O O Component T 5 pentanedio 2 pyrolidone 43 propanedoil Acute Health
6. Description Advancement of paper is not at preferred position Solutions 1 Paper quality If the Il marks TOF are not clearly read by the printer it may not line up properly Ensure you are using iSys qualified media 2 Reset printer to Default Settings then re adjust preferred Form Feed options if desired Problem Case Open Description Error Display Case Open 39 Solution Ensure printer is completely pushed back into the case You should hear the latches on the left and right hand side lock in place Problem Pen Not Working Description Error Display Pen Incorrect Solution This means that you have placed the wrong ink cartridge into the ink cartridge slots Check to make sure that the color ink jet cartridge is on the left and the black ink jet cartridge is on the right Problem Pen Failure Description Error Display Pen Failure Solution One of the ink cartridges has become defective and is malfunctioning Swap out the ink cartridge s Problem Operator panel cable is disconnected Description Error Display Swp cable unplugged Solution This error will occur if the cable connecting the operator panel and the printers main logic has become disconnected Open printer casing as if you were going to change ink cartridges Reattach operator display panel by plugging cable back into fixed panel If trouble persists call your service representative Problems Grinding Noises when printing Prints stair
7. Ensure power is on and menu display is lit up 2 Place printer offline 3 Open printer by pushing the front black levers toward each other located on the left and right side of the front of the printer Slide printer forward For each cartridge raise cradle latch insert print cartridge then close cradle latch Close unit Place printer back online AO laa 27 Installation of the Desktop Input and Output media Trays DESKTOP INPUT TRAY INSTALLATION Figure Install 1 Figure Install 2 Input Media Tray Desktop iSys Output Media Tray Desktop iSys Part KIT PPR IT8LD Part KIT PPR IT8LDR a In preparation for installation assemble all the parts in the intended installation area This should be on a flat tabletop area with space in front for the trays to sit not interfering with traffic flow You will need a Phillips and a Standard Slotted screwdriver Figure Install 3 Figure Install 4 b Place the base plate from Install1 figure on the table as in figure Install3 hanging over the edge of the table with right angle firmly against the table top c Position the printer on top of the plate ensuring that the rear printer feet are in the hole slots cut into the base plate at rear of plate Positioning of the printer should be as in figure Install4 Figure Install 5 Figure Install 6 28 d Position the desktop version input media tray as in figure Install5 by hanging the tray portion on
8. P Search gt Folders Ei Address hk 4 Printers and Faxes b gt Name Documents Status Comments Printer Tasks CA Microsoft XPS Document Writer 0 Ready Ril piia aS Snagit 9 0 Ready D Set up faxing See Also 2 Troubleshoot printing Get help with printing Other Places G Control Panel 3 Scanners and Cameras 3 My Documents A My Pictures P My Computer Go to Windows Start gt Settings gt Printers and Faxes gt Add a printer STEP 2 Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps you install a printer or make printer connections through a USB port or any other hot pluggable port such as IEEE 1394 infrared and 0 on you do not need to use this wizard Click Cancel to close the wizard and then plug the printer s cable Into Your computer or point the printer toward your computer s infrared port and turn the printer on Windows Will automatically install the printer for you i IF jou have a Plug and Play printer that connects To continue click Mert Welcome to the Add Printer Wizard gt Press Next STEP 3 Add Printer Wizard Local or Network Printer P The wizard needs to know which type of printer to set up i Select the option that describes the printer you want to use Local printer attached to this computer Automatically detect and install my Plug and Play printer CA network printer or a printer attached to another computer e To setu
9. advances to next TOF I mark If off printing will commence immediately no line up with TOF 2 TOF Alignment Allows you to adjust from 0 0 5 inch forward from top of form The default is 0 20 inches and goes up and down by 0 02 increments 3 EOJ Advance End of Job Allows you to advance paper out of printer from 0 to 12 5 inches 4 Exit Pen Maintenance 1 Pen Clean Allows you to ensure ink cartridges are free of debris dust clogging etc Options are yes and no 2 Pen Alignment Must be done after install of new ink cartridges to ensure proper alignment between black and color pens Registration Options are yes and no Printer Test Test Page select Test Page to print Options are yes and no Engine Page select Engine Page to print This works best on 8 5x11 cut sheet Options are yes and no 33 Page 2 gt Page 2 Adjustments Warnings Errors Defaults Exit UP T DOWN J SELECT Adjustments TOF Sensor allows you to adjust the sensor when troubleshooting Your printer has been configured at the factory to sense low black density I marks so adjustment is not normally required If you feel you need to make adjustments to the sensor please contact an iSys certified technician and you will be walked through the process CAUTION Careful consideration must be taken when you are to make these changes Warnings Errors Ink Ca
10. receives notice of such defects during the warranty period iSys at its option and within a reasonable time will repair or replace the defective Product A certified iSys service representative shall perform repairs and such repairs at the option of iSys may be performed at the customer site a dealer site a service depot or the factory Replacement Product at the option of iSys may be either new or equivalent in performance to new Delivery is defined by a signed and dated receipt from the original carrier or iSys dealer delivering the Product or down time for repair and replacement iSys does not warrant the operation of the Product to be uninterrupted or error free iSys assumes no liability for and holds itself harmless against any claims of consequential costs or damages which may arise from interruption or error in the operation of the Product iSys does not warrant defects malfunctions and or failures which in its opinion result from conditions of improper use abuse neglect operation outside the published environmental specifications improper site preparation and maintenance the use of unqualified or unauthorized media papers films toners inks fusers or belts inadequate preventative maintenance unauthorized modifications or unauthorized maintenance Such conditions shall render this warranty void and otherwise release iSys from its liability under this Product warranty Consumables are non warranty items All product retur
11. steps down the left margin of the self test page The ink carriage slams to the left or right side of the printer Double printed image or shadowed letters The text is wavy where it is not straight going up and down Gaps appear in painted text or images NOTE Clean the encoder strips only after checking all other issues that cause the symptoms listed above Run pen alignment and ensure ink cartridges are clean and full Run the internal test plot gt if successful problem may be program application or driver related Cleaning the encoder Strips are not to be done except as the last step to prevent the printer from being sent to service Cleaning encoder strip should not be attempted unless suggested by iSys certified Service personnel Note t is important not to clean the encoder strips for the following symptoms poor media quality paper jams paper skewing ink cartridge missing dots or white gaps through print or smeared or streaked black Solution Clean the encoder strips both the horizontal and vertical encoder strips located inside the printer by following the steps below CAUTION Extreme care must be taken during the cleaning process If too much pressure is placed on the encoder strip it could become scratched destroying the etching on the strip bent stretched broken or dislodged from the inside of the printer If any of this damage occurs the printer may become inoperable 1 Turn off the printer and unplug it from
12. sure that 1 The device is properly configured 2 The address on the previous page is corect Either corect the address and perform another search on the network Gy returning to the previous Wizard page or select the device type if you are sure the address is corect Device Type Standard Custom Settings STEP 8 Configure Standard TCP IP Port Monitor x Port Settings Port Name IFP_132 165 102 171 Printer Mame or IP Address 192 168 102 171 Protocol Raw LPR Ram Settings Port Number LPR Settings ae SNMP Status Enabled Select Raw gt Port Number 4400 gt Press OK OR Select LPR gt Queue Name diprn gt Press OK SHOWN IN STEP 9 Configure Standard TCP IP Port Monitor Fort Settings Port Name IP_ 192 168 102 171 Printer Name or IP Address 1 392 168 102 171 Protocol O Raw LPR LPR Settings Queue Name diprri LPR Byte Counting Enabled Raw Settings SNMP Status Enabled eg a E a Select LPR gt Queue Name diprn gt Press OK OR Select Raw gt Port Number 4400 gt Press OK SHOWN IN STEP 8 STEP 10 Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identified The detected device iz of unknown type Be sure that 1 The
13. the power source 2 Open the top cover and find the horizontal encoder strip It is a mostly clear strip that reaches from the left to the right and is located above the silver carriage rod The strip is clear with very fine lines imprinted on it giving it a light gray appearance It is approximately 0 5 mm or 0 2 inches high Figure 1 Locating the horizontal encoder strip 40 of 6 ie If dust is the only foreign matter on the horizontal encoder strip try blowing the dust off with a blower such as canned air If needed go to step 4 Moisten with water a small lint free cloth or facial tissue With the water moisten tissue gently grasp both the front and the back of the encoder strip Slide the cloth or tissue back and forth as far as possible taking care not to touch the carriage rod After cleaning the encoder strip close the door plug in the printer and turn it on Print a test page to ensure that the printer is functioning properly To clean the vertical encoder strip follow the above steps The vertical encoder strip is a round clear disc that can be found on the left hand side of the printer To rotate the vertical encoder strip to clean throughout move the middle white disk without the encoder strip attached in a clockwise manner This will cause the encoder strip to move in counter clockwise Note Ensure the vertical encoder strip is moving counterclockwise Failure to do so may result in TO
14. F Top of Form errors and misalignment If cleaning the encoder strip does not resolve the problem please contact iSys The Imaging Systems Group Inc at 1 866 415 4797 41 Service amp Support If at any time you wish to contact iSys The Imaging Systems Group Inc please do so in any of the following ways e Viathe web www isys group com e Viae mail Ssupport isys group com e Via phone 1 866 415 4797 toll free North America or 1 403 204 5212 e Via fax 1 403 204 1971 Recycle Ink program provided by HP Access www HP com and locate the Product Recycle button follow links and directions Specifications FUNCTIONAL Emulation PCL3 GUE Windows 2000 XP IEEE 1284 Centronics std USB 10 100 baseT Ethernet Optional USB external 10 100 baseT Ethernet Internal Rack mount tray for 17 21 24 or 30 depth racks Front mount input trays for Rack and Desktop printer versions Bottom mount input tray for in rack mounting Output media trays for Rack and Desktop printer versions Paper Handling Front loading media guide supports 8 75 inches width for continuous printing and 8 5 inches for sheet LCD front operations panel Auto sensing TOF Desktop or Rack mount User replaceable print engine Auto sensing and switching power supply Media Types Continuous fanfold Cut sheet Dimensions aby x 14 25 d x 7 h uncrated 48 26 cm x 36 25 cm x 17 8 Weight Desktop 32 Ibs 15 kg 43 lbs
15. Hazards Skin May cause slight skin irritation characterized by redness and swelling after prolonged contact Indications may be masked by color of ink Eye May be mildly irritating Oral May Cause stomach upset Contains nitrates which can cause methaemoglobinaemia and respiratory depression Inhalation Prolonged inhalation may result in irritation to respiratory tract Carcinogenicity No substance in this ink formulation is a listed carcinogen according to ACGIH EPA EU IARC MAK and OSHA criteria Emergency First Aid Call the Hewlett Packard Health Effects Line at 1 800 457 Procedures 4209 Intl 1 503 494 7199 outside of USA and Canada First aid for skin Wash affected areas thoroughly with soap and water Clothing should be laundered before reuse Seek medical attention if skin irritation persists First Aid for eyes Contact with eyes may cause mild irritation Immediately flush with large amounts of clean lukewarm water low pressure for at least 15 minutes Seek medical attention if eye irritation persists First aid of ingestion Ingestion of ink may cause stomach upset Call the Hewlett Packard Health effects line above Seek medical attention if stomach upset persists Contains nitrates refer to section 3 0 or 11 0 First aid for inhalation Remove person affected to fresh air area Fire fighting Measures Flashpoint Not determined gt 141 degrees F gt 61 degrees C Special fire fighting procedures none Ex
16. TERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ISYS SHALL NOT BE LIABLE FOR ERRORS CONTAINED HEREIN OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL Trademarks Centronics is a trademark of Centronics Data Corp Veratec is a Trademark of Xerox Corn Ordering Replacement Supplies To purchase Ink Cartridges or Media Online visit our website at www isys media com Using non Qualified iTerra Lite media and consumables will void the printers warranty Reach iSys toll free by phone at 1 866 415 4797 within North America or 1 403 204 5200 globally Reach iSys by fax at 1 403 204 1971 All prices in US dollars Credit Cards accepted Sales tax and shipping and handling are added where applicable An iSys purchase can be used to order products directly if the order value is over 500 excluding freight and taxes and if you have been approved for credit Paper iSys Part Number Media gt y O 1000 Sheet Standard Coated Fanfold 8 Per Case iJ SCFF1000 Ink Cartridges Description O o Ci S S Part Number Black 1 Cartridge iJ BK56 Color CMY 1 Cartridge iJ CMY57 Black 20 Per Case lJ BK56 20 Color CMY 20 Per Case Kits Description O Z O o oO iSysPart Number 20 Black Ink Cartridges IJ8 KIT 20 Color CMY Ink Cartridges 16 Boxes of 1000 Sheet Standard C
17. Warranty extends to the original purchaser only This Limited Warranty does not extend to consumable items TO THE EXTENT ALLOWED BY LOCAL LAW THIS WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND THE IMAGING SYSTEMS GROUP INC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY FITNESS Corporate Headquarters iSys The Imaging Systems Group Inc 911 28 Street NE Calgary AB T2A 7X1 FOR A PARTICULAR PURPOSE AND QUALITY SATISFACTION THE WARRANTY TERMS CONTAINED HEREIN EXCEPT TO THE EXTENT LAWFULLY PREMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO APPLICABLE www isys group com STATUTORY RIGHTS USE OF THE PRODUCT CONSTITUTES 1 866 415 iSys 4797 ACCEPTANCE OF THIS WARRANTY 46
18. d view a print preview 26 iSys iTerra Lite Printing PaperQuality Basics Color About Print Task Quick Sets Type new Duck Set name here Save Apt Color Opsons Print in Grayscale g r r Color Atnbutes Color Spece Saturation hbubecl co ow ew Conon soa na Vib Bnghiness Darker A Lighter Color Tone Cooler ion eareEles rr f 10 i sRGB syvOc The Color Tab allows you to modify your color levels they can be nominally modified on your output Best results are achieved by using iSys approved media paper Loading Consumables PRINT MEDIA Ensure you are using iSys qualified media for all your printing needs By using qualified media you are ensuring your print quality For media pricing and availability call isys Media Inc at 1 866 415 iSys or www isys media com INSTALLING FAN FOLD PAPER Ensure eye mark is face up on the right hand side The first piece of paper should not have the I mark on it Place paper slowly into the lower opening media input area Gently push paper in approximately 8 inches until it stops Press offline and then form feed Paper should then sync itself with the TOF I marks Put printer to online status Never pull on paper to remove a print job Failure to do so will cause printer to error and you will have to re boot Mechanical failure can also occur Use form feed amp advance menu items to mechanically move paper when in printer INSTALL INK CARTRIDGES 1
19. device is properly configured 2 The address on the previous page is corect Either corect the address and perform another search on the network by returning to the previous Wizard page or select the device type if you are sure the address i correct Device Type O Standard Custom Settings Under Device Type gt Select Custom gt Press Next 10 STEP 11 Add Standard TCP IP Printer Port Wizard Completing the Add Standard TCP IP Printer Port Wizard Tou have selected a pork with the following characteristics SMMP No Protocol Raw Port 4400 Device 192 168 102 771 Port Mame IF_192 168 102 171 Adapter Type To complete this wizard click Finish Completing the Add Standard TCP IP Printer Port Wizard gt Press Finish STEP 12 Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use LA Select the manufacturer and model of your printer IF your printer came with an installation disk click Have Disk Four printer i not listed consult your printer documentation for compatible printer software Manufacturer Printers AGFA AccuSet vos 3 fie 4GF a4ccuSetSF v52 3 pollo hate 44F4 4ccuSet 800 AP S PS AGFAAccuset 8005F v52 3 a aa iN This driver is not digitally signed Have Disk Tell me why diver signing i important Lol PR Eo ee M l M
20. ed consult your printer documentation for compatible printer software Sf This driver is digitally signed Tell me driver signing is important STEP 10 Locate the iTerra Lite driver file inf gt Press OK 19 STEP 11 Install the printer driver Select the manufacturer and model of your printer f your printer came with an installation disk click Have Disk f your printer is not listed consult your printer documentation for compatible printer software iSys i Tera Lite This driver is not digitally signed Tell me driver signing is important Press Next STEP 12 Type a printer name ys Tera Lite Set as the default printer This printer will be installed with the iSys Terra Elite driver Type a name for the printer gt Press Next 20 STEP 13 i Windows Security Windows can t verify the publisher of this driver software gt Don t install this driver software You should check your manufacturer s website for updated driver software for your device gt Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information w See details During installation a window will appear asking you to verify the driver publisher gt Press Install this driver software anyway STEP 14 oe Add Printer Printer Sharing If you want to share this printer you must p
21. f the Rack Input and Output Media Trays RACK MOUNT INPUT TRAY INSTALLATION Figure Install 11 a Installation of the Rack Mount Input and Output trays assumes that the printer has been installed in a rack unit already as in figure Install1 1 Optional Rack Mount hardware for various depth racks are available from iSys Figure Install 12 Figure Install 13 Input Media Tray Rack Mount Output Media Tray Rack Mount Part KIT PPR IT8LR Part KIT PPR IT8LDR b Parts required for installation of the rack mount input media tray are found in figure Install12 Figure Install 14 Figure Install 15 c Taking the input media tray insert the tabs located at the top side of the tray into the two slots located on the front of printer as in figures Install14 amp Install15 30 wy 7 H Figure Install 16 correct Figure Install 17 incorrect d Once the tabs have been inserted into the printer lower the tray in a downward motion until the tray hangs from the printer as in figure Install16 An incorrect seating of the tabs in the printer slots may look like that portrayed in figure Install1 7 Figure Install 18 e Paper should be installed prior to attaching the output media tray Place continuous paper in input tray with l marks face up and on the right hand side as in figure Install1 8 Ensuring that the first sheet fed is a non l mark sheet slo
22. le to the parallel port on your host computer and to the Centronics port on the back of your iTerra Lite Ensure cables are locked in place to ensure proper connection NOTE The iSys Fast Port must be installed to get optimal data transfer to printer or printer may print at slower speeds when using Centronics To install FAST PORT Insert Disc provided by iSys Select the Set up File under the Fast Port Folder Follow these steps Install Shield Wizard Press Next Input user name and organization Press Next Destination Folder Change the folder name or Press Next to Install Install Wizard Completed Press Finish A readme txt file will pop up and give you the instructions to ensure FAST PORT installed SS uae ad dea After running setup exe an icon Fast Port will appear on the Desktop To use the Fast Port double click the icon then set the port speed and restart the computer Once your computer has restarted set the BIOS parallel setting to ECP If your BIOS setting does not have this option you cannot use fast soeed mode for iSys printers in your computer 3 Fast Port is specially designed for iSys printers You may need to change the speed mode back to slow mode while using other printers 4 This program will only affect the speed of the LPT ports Using iSys Fast Port Dy 2 Driver Installation for Windows XP STEP 1 gt Printers and Faxes Sel File Edit View Favorites Tools Help a ii o
23. main chassis component e Depress the guide locks and slide the printer back into the casing until fully inserted and the front black plastic printer locks are engaged f Plug the electrical cord back in Power On unit g Re insert the ink cartridges 38 Troubleshooting Problem Paper not feeding through printer Description The paper is not all the way in and the printer is trying to form feed A flashing orange light will come on and the Status will change to NO PAPER Solution Cancel the Job or Load Paper and resume Ensure the paper is fed into the unit approximately 8 inches or until it stops Note Never manually pull on paper to remove a print job Always go offline first and use form feed or advance options on printer Failure to do so will result in printer error Problem Paper Jam Description Paper is stuck inside the printer LCD Menu STATUS ERROR Clear the paper path first by opening the printer and sliding it out from the casing At the back of the unit on the inside you will find a black plastic paper guide There are 2 black levers on the left and right side press these inward and guide unit will be free for removal Remove errant paper from guide area carefully Put the black paper guide back into place by pressing on both the left and right hand side until you hear it lock into place Press Restart Printer will restart If a print job was in progress it will be automatically cancelled Ensure there a
24. ned to factory must be accompanied by an RMA number obtained by calling the iSys Service Department at 403 204 5200 Shipping and handling charges to vendor for repair are the sole responsibility of the customer iSys will cover shipping charges on the return of the repaired unit for the term of the warranty as stated above Shipping will consist of Standard Shipment level or Best Effort Accelerated or Premium Shipping Service is available but costs will be fully born by customer Any international duties and taxes payable on transporting the repaired unit across international borders will be the responsibility of the customer The iTerra Lite Color Thermal Inkjet Printer is a Canadian made product and therefore falls under the import export laws of NAFTA A written receipt for the Product showing the date of purchase dealer s name and both the model and serial numbers of the Product must accompany any request or claim for work to be performed under this Limited Warranty Additional information on obtaining service under this Limited Warranty or for obtaining Extended Warranty coverage contact iSys The Imaging Systems Group directly at 866 415 iSys 4797 or at 403 204 5200 iSys will repair or at its option replace at no charge any defective component s of the Product within six months from the date of purchase The Print Engine Component is considered a consumable item and is only warranted to 60 000 cut sheets or 55 000 feet This Limited
25. nt panel key and beeping will stop Firmware Upgrade This allows you to upload a firmware file provided by iSys The Imaging Systems Group Inc from your host computer Options are Upload File Yes No Instructions and new firmware will be posted on the website www isys group com You will normally be notified by iSys The Imaging Systems Group Inc if updating is required Front Panel Soft Power Off and On This printer is equipped with a soft power off and on setting that is most useful for printers installed in a rack mount setting This feature can be accessed when panel display is in the main status mode Soft power off the printer by pressing the middle front panel button for greater than 2 seconds Printer will go into powered off mode and yellow status light will blink once per second Power the unit back on by pressing the middle front panel button for greater than 2 seconds Printer will go through standard boot up sequence Maintenance REPLACING INK CARTRIDGES 1 Power must be on when loading and unloading ink cartridges Place printer offline 2 Open printer by pushing the front black levers toward each other located on the left and right side of the front of the printer Slide printer forward For each cartridge raise cradle latch insert print cartridge then close cradle latch Close unit Place printer back online Run Pen Alignment for proper registration oe a PRINT ENGINE EXPECTANT LIFE CYCLE Y
26. oated Fanfold Unpacking Shipments are thoroughly checked for completeness Please confirm receipt of the following iTerra Lite Printer AC Power Cord Black Ink Cartridge Color Ink Cartridge Driver and User Guide CD Sample Paper Centronics IEEE DB25M to CE386M Cable Standard unless Network or USB Connectivity Network Card Optional Mounted Internally at Factory USB External Dongle Optional Confirm that any specified options are present such as a data cable Inspect the printer and components for any damage that may have occurred during shipment Report any damage to the carrier of the shipment and to your Imaging Systems Group Inc product representative Keep the box and packaging for future shipping in the event of servicing or upgrading issues This product must be returned to our factory in the original or proper packaging material The Imaging Systems Group Inc will not cover damage caused during return shipping or due to improper packaging Please ensure all ink cartridges are removed before shipping amp the print carriage returned to right hand cradle assembly Refer to section Install Ink Cartridge without reinstalling another cartridge Interface Setup amp Configuration Plug the power cord into a grounded AC outlet Ensure your power source can supply this unit and any other units sharing the same outlet See specifications for watt usage of this unit Centronics Connect Centronics cab
27. our printer engine is warranted for 60 000 sheets 8 5 x 11 or 55 000 feet or 105 600 well log sheets 6 25 in length or six months which ever occurs first 35 How Do I know when to replace my Print Engine When print quality starts to noticeably deteriorate and you have performed various maintenance sequences it is highly likely that your print engine has reached End Of Life Cycle Contact iSys The Imaging Systems Group Inc at 1 866 415 iSys 4797 and ask to speak with a service agent to confirm print engine needs to be replaced Upon determination of print engine end of life you can order the replacement engine from iSys The Imaging Systems Group Inc by calling 1 866 415 iSys 4797 Replacement engine part number is iL ENG NOTE Upon receipt of print engine component from iSys or a registered reseller proceed to removal of old print engine and then on to installation of a new print engine sections within this manual REMOVAL OF OLD PRINT ENGINE a Place the printer on a stable horizontal surface or have another individual assist Slide the black printer lock switches located on front of printer towards the middle of the printer and slowly slide the printer out from the main chassis no more than 3 5 inches b Remove the ink cartridges see Replacing Ink Cartridges c Unplug printer from wall socket d Open the printer and slide forward until stopped by rear rail guide retainers e Unplug the swi
28. p a network printer that is not attached to a print server J uze the Local printer option Select Local printer attached to this computer gt Press Next STEP 4 Add Printer Wizard Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use fF the port is not listed you can create a new port Use the following port Create a new port Type of port Select Create a new port Type of port gt Standard TCP IP Port gt Press Next STEP 5 Add Standard TCP IP Printer Port Wizard Welcome to the Add Standard TCP IP Printer Port Wizard Tou use this wizard to add 4 port for a network printer Before continuing be sure that 1 The device i tumed on 2 The network i connected and configured To continue click Next Welcome to the Add Standard TCP IP Printer Port Wizard gt Press Next STEP 6 Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add a port Enter the Printer Name or IF address and a port name for the desired device Printer Hame or IF Address 192 168 102 171 Fort Name IP 927 168 102 171 Enter the printers IP Address into the box gt Press Next STEP 7 Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identified The detected device is of unknown type Be
29. press Next 13 STEP 19 Hardware Installation The software you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatibility with Windows F Lell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation If this message appears after installing the driver gt Select Continue Anyway STEP 20 Add Printer Wizard Completing the Add Printer Wizard You have successtully completed the Add Printer Wizard Tou specied the following printer settings Name sve iT era Lite Share name lt Not Shared Fort IF_192 168 102 171 Model sus Tera Lite Default Yes Test page o To close this wizard click Finish Completing the Add Printer Wizard gt press Finish 14 Driver Installation for Windows Vista Control Panel Printers wy Organize z Hm Add a printer Documents Faworite Links E Documents E Pictures i Music More Folders Control Panel Control Panel 0 oe Microsoft APS Document Writer 0 Snaglt 9 0 T Administrative To td AutoPlay 2 ceLF Fonts EE pE Backup and Restor BitLocker Drive Em Bluetooth De
30. rate your new printer It contains important information on the features and functions of the iTerra Lite Please read this manual before using the printer in particular the Installation and Operation Chapters and the Regular Maintenance section in the Maintenance Chapter Pay special attention to warnings cautions and notes WARNING A WARNING indicates the potential for personal injury CAUTION A CAUTION provides additional information which if ignored may result in equipment malfunction damage or personal injury NOTE A NOTE indicates special attention is required This Symbol indicates an area of possible concern due to static discharge into the circuitry When you see this symbol in the manual please observe proper precautions to minimize damage to circuitry ILLUSTRATIONS Illustrations and components are representative only Your unit may differ slightly from those pictured in this document Need Help If you require additional assistance or information please contact the iSys Technical Support team at iSys The Imaging Systems Group Inc 911 28th Street N E Calgary AB T2A 7X1 Canada Toll Free in North America 1 800 415 4797 Phone 403 204 5212 Fax 403 204 1971 E mail support isys group com THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE EXCEPT AS PROVIDED BY LOCAL LAW THE IMAGING SYSTEMS GROUP INC ISYS MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MA
31. re no paper fragments remaining in the printer Problem Printer Does Not Print Description Job has been sent to printer but nothing is happening Power is on 1 Check connections to printer 2 Print a test page from the printer gt Go to Menu gt Page 1 Printer Test gt Test Page select Test Page to print Select Yes If test page prints but job doesn t continue to 3 3 Check for errors in Windows Operating System 4 Check printing properties ensure proper printer is selected Problem Poor Print Quality Description Output is hard to read colors are not strong streaking or dots appear 1 Print cartridges may be low on ink Replace ink cartridges 2 Print cartridges may need to be cleaned See ink cartridge cleaning 3 Paper quality may be poor Try using iSys qualified coated media 4 Print engine may have reached end of life See Print Engine Replacement section Problem Paper is wrinkling or tearing Description Physical output of paper is creased or tears 1 Ensure paper width is between 8 5 and 8 75 2 Paper quality may be poor Try using iSys qualified coated media Problem Can t make changes to menu settings Description Keys on printer are locked out gt nothing happens when depressed Solution 1 Cycle power to printer shut the unit off for 5 seconds power back on Problem Form feed stops before desired length or does not stop at top of form TOF marks I marks
32. ression Primary indicators of prolonged overexposure include shortness of breath headaches dizziness and cyanosis bluish skin and lips Transportation Information Not a regulated article under DOT IATA ADT or RID Regulatory Information According to EU Directive 88 379 EEC this product is not classified as dangerous and therefore no hazard label is required For other countries including the USA no product label would be required Contains no chemical required by the State of California for listing under proposition 65 Contains no chemical subject to EPA TSCA 12 b Disclaimer This Product Safety Data Sheet is offered without charge to the customers of iSys The Imaging Systems Group Inc Data is the most current known to Hewlett Packard iSys partner at the time of preparation and is believed to be accurate It should not be construed as a guaranteeing specific properties of the products as described or suitability for a particular application 45 iTerra Lite Warranty iSys The Imaging Systems Group Inc iSys warrants the iTerra Lite Color Thermal Inkjet Printer Product to be free from defects in materials and workmanship and will remedy any such defect according to the terms of this Limited Warranty iSys warrants the Product to be free from defects in material and workmanship occurring under normal usage within the normal operating range and duty cycles specified If the isys Customer Service Representative Department
33. rovide a share name You can use the suggested name or type anew one The share name will be visible to other network users Do not share this printer Ay Share this printer so that others on your network can find and use it Cenc Choose a sharing option gt Press Next 21 STEP 15 You ve successfully added iSys iTerra Elite To see if the printer is work a test page You ve successfully added the ing correctly or to see troubleshooting information for the printer print orinter gt You may print a test page gt Press Finish 22 Connectivity Interface Change Parallel to Network Detach the Centronics interface Ribbon cable Now you can install the network interface by lifting the tabs on the connector 23 FUT ua With NN VMN Ahhh T hi ae i Plug the network interface ribbon cable into the connector and make sure the lift tabs are in the closed position on the ribbon cable Remove the two screws from the network bulk Pull the Network bulkhead plate aw face plate plotter Slowly insert the network bulkhead into the plotter and replace the screws Now you are ready to use your network interface Ira a AT Wii Wi AA ST i pe oar Aes ay from the 24 CCEUUUUUUUUUUUA LALA VHA IANI amp A sila a ha Detach the Network interface Ribbon cable by Now you can install the Centronics interface lifting the tabs on the connector Te i
34. rtridge Levels are detected You may adjust at what level of ink remaining you wish to be warned have the printer stop or no warning requiring operator intervention to detect when ink has run out Available settings are 1 Off No warning or interruption of print job will occur ink will run out and operator will be the only intervention May require restarting of jobs due to printing without ink 2 Warning Will Flash Warning Signal No job interruption occurs Warn Black 0 Color 0 Warn Black 5 Color 5 Warn Black 10 Color 10 3 Stop Printer will stop with these settings and will ask Do you wish to continue Change ink cartridge and then Press Yes and printer will continue Stop Black 0 Color 0 Stop Black 5 Color 5 Stop Black 10 Color 10 Defaults Restores printing preferences back to factory defaults Default Settings 1 TOF Seek On 2 TOF Align 0 20 3 End of Job EOJ Advance Off 4 Ink Levels Off 5 LCD Contrast 4 6 Sound Option Off 34 Page 3 gt Page 3 Control Panel Network Settings Firmware Upgrade Exit UP T DOWN 4 SELECT Control Panel LCD Contrast Allows you to select from 1 8 the contrast of the lighting on your display Different environmental operating conditions may require this setting to be adjusted Sound Options Allows you to set your error sounds by time 30 sec 5 sec or Off When sound audible is active press any fro
35. tch panel cable Located left fr ont behind switch panel AN J ld l i f Unplug the grey interface cable Lift up the top and bottom lock down clips Located back right g Unplug the power cable Located back right h Unplug the TOF switch panel cable Located back right 36 i Remove the ground wires from the printer the bottom plate by pulling on the blue cable clips j Release the bottom panel of the printer by pressing the left and right levers and pulling the bottom assembly from the internal rails releasing the two components from each other 7 i oo eee k Remove the 2 red wing nuts on the back left and right and other associated lock down hardware Put these items aside for the engine installation process 37 m Discard the old print engine INSTALLING A NEW PRINT ENGINE a Slide the print engine back onto the paper path guide until both sides click and lock b Replace the lock down hardware and secure with the red wing nuts c Reinstall the bottom assembly onto the internal guide rails depressing the levers on the left and right sides Slide the printer inwards approximately 1 until the rear locked position is attained d Attach 1 Switch Panel Cable 2 Grey Interface Cable 3 Power Cable 4 TOF Switch Panel Cable 5 Ground Wires secure in two places by pushing the blue clips back on to the secured metal clips one on rear of print engine the other on
36. the tabs protruding from the base plate e Paper should be installed prior to attaching the output media tray Place continuous paper in the input tray with l marks face up and on right hand side as in figure Install6 Ensuring that the first sheet fed is a non I mark sheet slowly insert the sheet into the lower slot at the front of printer until resistance is felt should be approximately eight inches Press the form feed button on the operator panel The paper will move forward seeking out the first l mark and setting the top of form alignment DESKTOP OUTPUT TRAY INSTALLATION Figure Install 7 Figure Install 8 a Using a Phillips screwdriver remove the two screws on the front plate of the printer and replace with the specialized screws found in the Output Tray Kit The new screws will require a slotted screwdriver Install the replacement screws and tighten firmly Properly installed screws will protrude from printer approximately 1 4 from the printer front plate Refer to figures Install2 amp Install7 for clarity b Hang the tray portion of the output tray over the new screws installed in step a SL l oe A a l MT i Figure Install 9 Figure Install 10 When the paper is properly fed into the printer first sheet being a non I mark sheet output collection will be uniform and stacked as expected The output tray will stack or fold up to 500 API sheets maximum 29 Installation o
37. tinguishing Media water dry chemical carbon dioxide foam Additional release Measures Spill or Leak Procedures Use absorbent towels to wipe up ink Rinse area with damp cloth to remove traces of ink Handling and Storage KEEP OUT OF REACH OF CHILDREN Storage Temperature 20 to 60 degrees C Special Sensitivity none Handling and Storage precautions do not use inkjet cartridge when frozen Ensure inkjet cartridge exterior is dry before inserting in printer Physical and Chemical Characteristics Appearance cyan magenta and Physical State liquid at room temperature yellow liquid Boiling Point not applicable Specific Gravity 1 06 1 07 g ml PH 6 6 to 8 5 Solvent content lt 41 Solubility in water soluble Vapor density gt 1 air 1 0 Stability stable under normal Thermal decomposition products oxides of carbon storage conditions nitrogen and water Hazardous polymerization none Incompatibilities strong oxidizers strong bases bleach and other hypochlorite containing cleaning agents Disposal Considerations Dispose in accordance with applicable federal California hazardous state and local laws Waste classifications Washington non hazardous based on aquatic toxicity testing EU non hazardous Toxicological Information Refer Hazard Identification and First Aid Measures The Ink formulation contains nitrates Nitrates and their derivatives can cause methemoglobinemia and result in respiratory dep
38. vices _ Default Programs 1 Ease of Access Cer Network and Shari Parental Controls Performance Infor Personalization Power Options Lt Printers Programs and Feat K Add Printer Choose a local or network printer gt Add a local printer Use this option only if you don t have a USB printer Windows automatically installs USB printers when you plug them in gt Add a network wireless or Bluetooth printer Make sure that your computer is connected to the network or that your Bluetooth or wireless printer is turned on Select Add a local printer 15 Choose a printer port A printer portis a type of connection that allows your computer to exchange information with a Use an existing port LPT 1 Printer Port Create a new port Type a printer hostname or IP address Hostname or IP address 192 168 102 171 Port name 192 168 102 171 Query the printer and automatically select the driver to use 16 Select Device type TCP IP Device gt Enter the IP address gt Press Next Additional Port Information Required The detected device is of unknown type Be sure that 1 The device is propery configured 2 he address on the previous page is comect Either corect the address and perform another search on the network by retuming to the previous wizard page or select the device type f you are sure the address is corect Device Type Standard Custom Settings
39. wly insert the sheet into the lower slot at the front of the printer until resistance is felt should be approximately eight inches Press the form feed button on the operator panel The paper will move forward seeking out the first l mark and setting the top of form alignment RACK MOUNT OUTPUT TRAY INSTALLATION Figure Install 19 Figure Install 20 c Using a Phillips screwdriver remove the two screws on the front plate of the printer and replace with the specialized screws found in the Output Tray Kit The new screws will require a slotted 31 screwdriver Install the replacement screws and tighten firmly Properly installed screws will protrude from printer approximately 1 4 from the printer front plate Refer to figures Install19 amp Install20 for clarity d Hang the tray portion of the output tray over the new screws installed in step a Figure Install 21 Figure Install 22 Properly installed input and output media are in the Install21 and Install22 figures When the paper is properly fed into the printer first sheet being a non I mark sheet output collection will be uniform and stacked as expected The output tray will stack or fold up to 500 API sheets maximum INSTALLATION OF OPTIONAL RACK INPUT BOTTOM TRAY FOR RACK INSTALL ONLY Figure Install 23 Rack Input Bottom Tray Rack Mount only iSys Part KIT PPR ITL1000 Installation of the rack input bottom tray is best performed b
40. y a technician with experience The rack input bottom tray ships with no additional rack hardware Mounting of the rack input bottom tray is intended to be placed in a rack immediately below the iTerra Lite printer Failure to mount as described may result in improper media feed to the printer Figures Install24 and Install25 show the installed rack input bottom tray accompanied with the optional output media tray Figure Install 24 Figure Install 25 32 Paper should be installed in the rack input bottom tray and fed into the printer before installing the output tray Paper should be installed with the black l mark visible on the right hand side Please refer to previous instructions on proper paper installation Operation MENU GUIDE SETTINGS CHANGING MENU SETTINGS 1 To use the Menu you must first press offline 2 Press Menu far right button Press Select 3 To choose a selection press Select Press Deselect to save changes 4 To Exit scroll down to exit then select If you need to re boot the printer without using the rear power switch press and hold the middle button for 2 seconds The printer will go into soft power off mode Press the middle button again holding for 2 seconds and printer will perform reboot sequence MENU OPTIONS Page 1 gt Page 1 Plot Control Pen Maintenance Printer Test Exit UP t DOWN 4 SELECT Plot Control 1 TOF Top Of Form Seek If on media
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