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CK31 Handheld Computer User's Manual

1. 1 Copy your cer file to the temp root folder on the CK31 CK31 Handheld Computer User s Manual 51 Chapter 2 Configuring the CK31 2 nN A wo o 52 Copy your der and pvk files to the temp user folder on the CK31 From the Configuration Utility select Communications gt 802 11 Radio gt Security Settings gt Certificates Select Import Root Certificates and tap the Run App button to load the cer file A dialog box appears asking if you want to add the certificate to the root store Save Settings Do you want to add a certificate to the root store Yes Enter No Esc Press Enter to add the certificate A message box appears telling you that the root certificate has been imported Certificates were successfully imported Tap OK or press Enter to close the Success message box Select Import User Certificate to load the der and pvk files A message box appears telling you that the certificate has been imported Certificates were successfully imported Tap OK or press Enter to close the Success message box Configure your CK31 for WPA or 802 1x security CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Disabling Security If you choose not to use security with your wireless network you can disable it on the CK31 Intermec recommends that you always set security in your network To disable security 1 Open Intermec Settings 2 Choose
2. Configuring the CK31 The Intermec Application Server translates UDP Plus packets on the wireless network into TCP IP packets on the wired network and vice versa The access point acts as a bridge to allow communications between the wired network and the wireless network To use wireless communications in a UDP Plus network 1 Configure these network parameters on each CK31 in the network e Network name SSID e Controller IP address e IP settings if not using DHCP e Network port 2 Configure the security For help see Configuring Security in the next section The easiest way to configure the network parameters on the CK31 is to use Intermec Settings For help see Configuring the CK31 Locally With Intermec Settings on page 28 Configuring Security The CK31 provides three types of security for your wireless network e Wi Fi Protected Access WPA e 802 1x e WEP This section explains how to configure security on your wireless CK31 If you choose not to use security see Disabling Security on page 53 Intermec always recommends that you implement security You must use either Microsoft or Funk security to implement your security solution For details see the next section Choosing Between Microsoft and Funk Security CK31 Handheld Computer User s Manual 37 Chapter 2 Configuring the CK31 Note If you are using 802 1x security this section also assumes that your authenticat
3. Confirm Scancode 3 Press the key that activates the macro twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the macro key and press Enter You will hear a beep when your changes are successful Finding the Registry Entries for Keypad Macros Registry files for each keypad macro are provided for you These files are located at CK_FFS KeypadMods KeypadModxxxx reg CK31 Handheld Computer User s Manual 127 Appendix C Reprogrammable Keypad Each macro has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files For example if one reg file contains HKEY_LOCAL MACTNE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 08 00 0d 00 06 00 06 00 00 00 KeyMacro0xd08 hex 08 00 00 00 00 00 00 00 08 0 00 00 7a 00 00 00 10 00 00 00 19 00 00 00 10 0 00 00 01 00 00 00 18 00 00 00 19 00 00 00 18 0 00 00 6e 00 00 00 And the other reg contains HKEY_LOCAL_ MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 0d 00 05 00 06 00 06 00 00 00 KeyMacro0x50d hex 0a 00 00 00 00 00 00 00 0a 0 00 00 a0 00 00 00 11 00 00 00 19 00 00 00 11 0 00 00 6c 00 00 00 19 00 00 00 19 00 00 00 19 0 00 00 6b 00 00 00 Your combined reg file should look like this ScancodeFilterArr
4. 2 n N o n N n N N 7 N wo n N A Q Zz a Power key Q 2 ie ed The 52 Key Full Alphanumeric Keypad 8 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Note There are several hidden characters such as and on the CK31 keypad that require using the color coded keys to access them For more information on accessing these hidden characters refer to Typing Characters Not Printed on the Keypad on page 99 Using the Color Coded Keys The keypad of the CK31 provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you will know how to access all of the additional features printed on the keypad overlay There are two color coded modifier keys on the CK31 the orange D key and the green C key You press and release the first key and then press and release the second key to access the color coded character or function printed above a key Using the Color Coded Keys You Want To Use an orange character or function printed above a key Use a green character or function printed above a key Lock the orange green Ctl Alt or Shift key to stay on Unlock a green orange Ctl Alt or Shift key Capitalizing All Characters Press 0 key and then the key with
5. 1 Press Yo to turn on the CK31 2 Point the scanner window at the bar code label and hold the CK31 steady a few inches from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and center the red aiming beam over the bar code label Good Read light green Scan button Scanning Using the 2D imager to scan a bar code label The imager flashes repeatedly while it is trying to read a bar code The aiming beam is smaller when the imager is closer to the bar code and larger when it is further away When the CK31 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 4 Release the Scan button or the trigger CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer If you have problems scanning a bar code with the 2D imager try following some of these tips to improve the performance of your imager e Set Lighting mode to Illum LED Priority e Keep your hand as steady as possible while scanning a label e Make sure that Aimer LED Duration is set to zero e Position the imager as close to the bar code as possible while still being able to capture the entire bar code e Enable only the bar codes that you need to use every day Use Intermec Settings to configure these imager commands For help using Intermec Settings see Configuring the CK31 Locally With Intermec Settings on page 28 For more information o
6. parameters configuring CK31 26 passphrase setting for Funk WPA PSK 42 setting for Microsoft WPA PSK 44 password changing 65 setting 64 Persistent Copy folder backing up files 66 physical dimensions 96 specifications 96 Ping command using to test network communications 82 using to test network connection 80 Ping Utility diagnostics screen 82 Power key See Yo key specifications 96 supply accessory 98 Pre Shared key Mode WPA 40 problems finding and solving 86 profile selecting for Funk security 39 programmer s guide TE 2000 Terminal Emulation 3 programming keys 110 the CK31 56 Protected Extensible Authentication Protocol PEAP described 44 CK31 Handheld Computer User s Manual PSK hardware requirements 57 using to convert Trakker Antares applications 57 R radio configuring 802 11b g 34 communications configuring 34 connection icons 15 RAM Information diagnostics screen 82 reading distances 1D linear imager 97 2D area imager 98 Ready to Work indicator description 18 illustration 2 recording a macro starting 124 stopping 126 register displaying values 76 registry entries combining 122 128 erasing 30 files keypad changes 122 keypad macros 127 remapping keys 119 remotely managing the CK31 using Avalanche 64 removing keypad macros 126 programming modifications from keys 120 SD card 24 repositioning a window 16 reprogrammable keypa
7. s Manual 119 Appendix C Reprogrammable Keypad 120 Key Response O Reprogram YKEY Keyboard Command Run Program Modify Scancode 5 Select Modify Scan code and press Enter The Press Key to Translate dialog box appears PRESS KEY TO TRANSLATE NOTE The Scancode is translated reaardless of modifiers active Scancode Entered Confirm Scancode 6 Press the new key you want the scan code remapped to twice 7 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Tap Yes or No Removing One or All Reprogramming Modifications You can remove all reprogramming modifications you made or pick a specific modification to remove Another way you can remove all modifications is by choosing to restore defaults For help restoring defaults see Restoring Default Settings on page 30 To remove all reprogramming modifications 1 Press Ctl Alt Shift Y The Remove all keypad modifications dialog box appears CK31 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Tap Yes A dialog box appears asking if you want to remove the entry from permanent storage 3 Tap Yes or No You will hear a beep when your changes are successful To remove one reprogramming modification 1 Press Ctl Alt Shift Y The Remove all keypad mo
8. 2 Connect the CK31 to the serial port of another device You can do this in one of the following ways e Connect the CK31 serial port to a button link or serial printer using the 26 pin to DB9 9 pin serial adapter and a male to female null modem RS 232 cable e Connect the AD1 communications dock to the serial port of the other device using a DB9 to DB9 serial adapter cable Insert the CK31 into the dock 3 Turn on the CK31 Configuring 802 11b g Radio Communications 34 M Caution Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could result in equipment damage Attention Assurez vous que la distance entre tous les l ments avec antennes soit d au moins 30 centim tres un pied avant de faire la connexion avec Palimentation lectrique faute de quoi vous risquez d endommager votre installation The wireless CK31 has an internal 802 11b g radio to transfer data using wireless communications This section of the manual assumes that you have already set up your wireless communications network including your access points If you are using a UDP Plus network you also need to have your Intermec Application Server communicating with a host computer Your CK31 supports these network protocols e TCP IP e UDP Plus The next sections explain the parameters you need to configure for the CK31 to work in your wireless network CK31 Handheld Computer User
9. 5 0 E AA Al ctl Description Battery is approximately half full You should be able to work for several more hours before changing batteries Battery is low You need to replace the battery soon Battery is critically low You need to replace the battery now Backup battery is low Replace the battery or place the CK31 ina charger Allow 15 minutes for the backup battery to recharge Strong signal strength with the access point and security is enabled Medium signal strength with the access point and security is enabled Weak signal strength with the access point and security is enabled Strong signal strength with the access point but security is not configured correctly Medium signal strength with the access point but security is not configured correctly Weak signal strength with the access point and security is not configured correctly No connection to the access point For help see Problems with Wireless Connectivity on page 89 Orange key is enabled Green key is enabled Orange key is locked Green key is locked Alt key is enabled Alt key is locked Ctl key is enabled CK31 Handheld Computer User s Manual 15 Chapter 1 Using the CK31 Handheld Computer CK31 Screen Icons continued Icon Description Ctl key is locked Shift key is enabled Shift key is locked Caps Lock key is enabled T a G gf No UDP Plus connection For help see Configuring the Netw
10. 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834753 x CK31 Handheld Computer User s Manual Before You Begin 5834749 5837987 5841121 5842070 5844222 5854478 5862267 5869840 5873070 5877486 5878395 5883492 5883493 5886338 5889386 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 6095422 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 There may be other U S and foreign patents pending Other Copyright Information Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Wi Fi is a registered certification mark of the Wi Fi Alliance This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com This product uses Regex Index software during its operational phases The ow
11. IP network there may be a problem with the connection between the access point and the host computer Check with your network administrator or use your access point user s manual 89 Chapter 5 Troubleshooting and Maintaining the CK31 Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the integrated serial port on the CK31 check these possible problems e Make sure the CK31 is connected to the PC host computer or RS 232 serial device using the appropriate cable adapter and null modem cable e Ifthe CK31 is in a communications dock make sure that the communications dock is connected to the serial device using the appropriate cable e Make sure that ActiveSync is not connecting to the CK31 through the serial port For more information on using the serial port see Configuring Serial Communications on page 33 Problems While Scanning Bar Codes Problem You cannot see a red beam of light from the scanner when you press the Scan button and aim the scanner at a bar code label When you release the Scan button or handle trigger the Good Read light does not turn off 90 Solution There are two possible problems e You may be too far away from the bar code label Try moving closer to the bar code label and scan it again e You may be scanning the bar code label straight on Change the scanning angle and try again You can test t
12. Keypad Functions cccseeeeseseeeseeeesereneeeeseeees 10 Using the Touch Screen wii taccn dk ietinaih aaetiicend th net antenna athens 12 Using the Touch Screen and Stylus oc ceccseeeseseeesseseeeeeeseeesseneeerseneeesaes 13 Using Scan Demo sae erea resisa a a CE snseassssepnnciesveevistsdeesesasvevsessnooene 13 Understanding the Screen Icons s ssssssssesesessrssstsrssstsrrrsrsrsrersrersrsrrreness 15 Repositioning a Window cecesseeseseeseeseseceeeeecsecsceecsecaceeesevaseesseeaeeees 16 Calibrating the Screeners a E EREE R AT RRAS 17 Understanding the Stacus Lights j cscccess cssestaastenissess saveceintess aan i s 17 Understanding the Beeps ronnie aire e a E REEERE 19 Scanning Bar Codes ee Aa N E NS 20 Scanning With the 1D Linear Imager s ssseessseeieesssesersrsrsrresrereersrsrererees 21 Scanning With a 2D Area Imager sesessssseeseseisrsrrestsrsrsrststsrsrsrsrsrrenese 22 Using the SD Card tis esscscctesescees caste Eara e EREE EE ERN 23 CK31 Handheld Computer User s Manual iii Contents 2 Configuring the CK31 0 00 0 ccsssssssssnnnnnnmnessescseceseessssssssen 25 How to Configure the CK31 Parameters s ssssesssssseeesesisresistertsrsrertststrtsrsreresrsrestses 26 Configuring the CK31 With the Setup Assistant 0 0 0 cccesseeseteeeeeteeeeees 27 Configuring the CK31 Locally With Intermec Settings teeters 28 Configuring the CK31 Remotely With Intermec Settings cee 32 Synchronizing the CK31 System
13. Linear Imager If the CK31 has a 1D linear imager use the following procedure to practice how to scan a bar code The linear imager can decode PDF417 bar codes as well as bar codes with high density low density and poor quality in any lighting conditions To scan a bar code label with the 1D linear imager 1 Press Yo to turn on the CK31 2 Point the scanner window at the bar code label and hold the computer at a slight angle six to ten inches from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across all bars in the bar code label Good Read light green Scan button Use this test bar code Code 39 Test Bar Code 123456 When the CK31 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 4 Release the Scan button CK31 Handheld Computer User s Manual 21 Chapter 1 Using the CK31 Handheld Computer Scanning With a 2D Area Imager 22 If the CK31 has a 2D imager use the following procedure to practice how to scan a bar code The 2D imager provides the ability to scan 2D bar code symbologies and supports omni directional 360 scanning Omni directional scanning means that you can position the CK31 in any orientation to scan a bar code label Using the 2D area imager is very similar to taking a picture with a digital camera To scan a bar code label with the 2D area imager
14. Specifications CK31 Handheld Computer User s Manual 95 Appendix A Specifications Physical and Environmental Specifications 96 Use this section to locate technical information about the CK31 and its available features and options Physical Dimensions Length 23 4 cm 9 22 in Width 9 cm 3 54 in Thickness 5 3 cm 2 07 in Weight 594 g 20 8 oz Power Specifications Operating Rechargeable 2400 mAh lithium ion battery Backup Super Cap supplies 10 minutes bridge time while replacing the main battery Electrical Specifications Models CK31 Electrical rating 7 4 to 12 VDC 500 mA peak Temperature and Humidity Specifications Operating temperature 20 C to 50 C 4 F to 122 F Operating humidity 5 to 95 non condensing Storage temperature 20 C to 60 C 4 F to 140 F Storage humidity 0 to 95 relative humidity non condensing Screen Specifications e 240 RGB x 320 pixels e 8 9 cm 3 52 in diagonal square active area 4 VGA e LED backlight with high and low settings Keypad e 52 key full alphanumeric keypad CK31 Handheld Computer User s Manual Symbology Code 39 EAN Symbology Code 39 EAN Appendix A Specifications Bar Code Symbologies e Codabar e Maxicode e Codablock e Matrix 2 of 5 e Code 11 e Micro PDF417 e Code 2 of 5 e MSI e Code 39 e PDF417 e Code 93 e Plessey Code 128 e QR Code e DataMatrix e RSS e EAN UCC Composite e Telepen e Interl
15. Used 1104512 Free 31470976 Exit Esc SD Card Memory Test Use the SD Card Memory Test to view memory information on your SD card Tap Start to initiate the memory test From the Start menu Go to Programs gt Intermec Diagnostics gt Hardware gt SD Card Memory Test Sample Screen Qty Data File 5120 KB Card Size Mb Fill Empty Card Recalc Qty Files 1 Verify Only Erase Chk Files C Continuous Test Qty Tested fo CK31 Handheld Computer User s Manual 83 Chapter 4 Running Diagnostics Sound Test 84 Use the Sound Test to make sure the entire beeper volume range and beep frequency range are available and working correctly The Sound Test can also help you choose a beeper volume and frequency that you can hear in your working environment When you select the test the CK31 sounds a series of beeps from the default beep through the entire range of quiet to loud beeps After it sounds the beeper volume it cycles through the beeps starting with low frequency up through the highest frequency supported From the Start menu e Go to Programs gt Intermec Diagnostics gt Hardware gt Sound Test CK31 Handheld Computer User s Manual Troubleshooting and Maintaining the CK31 Use this chapter to solve problems you may encounter while using the CK31 You will also find information on booting the computer and routine maintenance If you have any pro
16. WEP Security With Microsoft Security 1 2 3 4 5 Make sure you have configured the communications and radio parameters on your CK31 Open Intermec Settings Choose Communications gt 802 11 Radio gt Security Settings gt Microsoft Security For Network Authentication choose Open For Data Encryption choose WEP CK31 Handheld Computer User s Manual 49 Chapter 2 Configuring the CK31 6 For Network Key Setting choose Enter Key and Index 7 For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs 8 For Network Key Index select the key you want to use for data transmission 9 Exit Intermec Settings Loading a Certificate If you choose to use transport layer security TLS with WPA or 802 1x security you need to have a unique client certificate on the CK31 and a trusted root certificate authority CA certificate You can use a third party CA to issue unique client certificates and a root certificate If you are using Active Directory to issue certificates you can use the Enroll Certificates application to load the certificates If you are using a third party CA you can use the Import Root or User Certificates programs to load the certificates Z Note Do not cold boot the CK31 Cold
17. WPA security configuring 40 configuring with Funk 41 configuring with Microsoft 42 WPA PSK security configuring 40 configuring with Funk 42 configuring with Microsoft 44 137 Index 138 CK31 Handheld Computer User s Manual fatermec Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CK31 Handheld Computer User s Manual P N 075207 001
18. and the 802 1x WPA security option CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Configuring WPA Security With Funk Security Use these procedures to set WPA and WPA PSK security on your CK31 with Funk security To configure WPA security on your CK31 with Funk security 1 Make sure you have configured the communications and radio parameters on your CK31 2 Make sure you have selected Funk as your security choice 3 Open Intermec Settings 4 Choose Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile 5 For Association choose WPA and press Enter Encryption automatically defaults to TKIP 6 For Authentication choose TTLS PEAP or TLS and press Enter If you choose TTLS or PEAP a Select User name type your user name and then press Enter b Select Password prompt choose Enter password now and then press Enter Z Note You can use Prompt for password to troubleshoot your connection to the network if you have problems c Select User Password type a user password and then press Enter d For Validate Server Certificate choose Enabled and press Enter when you enable Validate Server Certificate Z Note You must have the date on the CK31 set correctly If you choose TLS a Load a user and root certificate on your CK31 For help see Loading a Certificate on page 50 CK31 Handheld Computer User s Manual 41 Chapter 2 Configu
19. based data collection applications for use on the CK31 For help see any HTML source book The CK31 contains Internet Explorer IE 6 0 for Windows CE or iBrowse for you to use The Microsoft standard IE 6 0 is available from the desktop and provides all of the common elements you expect to find iBrowse is also available from the desktop and provides a locked down browser with IE 6 0 compatibility To open Microsoft Internet Explorer or iBrowse e Double tap Internet Explorer or iBrowse from the desktop The Internet Explorer or iBrowse default window appears Converting a Trakker Antares Application to a CK31 Application If you have an existing Trakker Antares application that you would like to run on the CK31 you can use the PSK to convert it The Intermec PSK is a set of libraries and tools that you use to convert your existing Trakker Antares C applications into C applications for use on the CK31 The CK31 does not support all Trakker Antares PSK functions You may need to rewrite parts of your application when converting it for use on the CK31 See the online Intermec PSK User s Manual for a list of functions that are not supported You need these hardware and software components to use the PSK e PC with at least 1 MB of free disk space running Microsoft Windows 2000 XP CK31 Handheld Computer User s Manual 57 Chapter 3 Developing and Installing Applications e Microsoft embedded Visual C version 4 0 with Serv
20. booting the computer resets the time and date To load certificates on the CK31 if you are using Active Directory 1 Configure the network and radio settings for the CK31 to communicate with your certificate authority or establish an ActiveSync connection with the CA 2 From the Configuration Utility Select Communications gt 802 11 Radio gt Security Settings gt Certificates 3 Select Enroll Certificates and tap the Run App button 50 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 4 From the Run Application box tap Yes The Enroll Certificates dialog box appears Enroll Certificates OK User Name Password Server 6 33 PM 5 In the Enroll Certificates dialog box enter the User Name Password and Server IP address to log into the CA server 6 Tap OK or press Enter A dialog box appears asking if you want to load the root certificate Save Settings Do you want to add a certificate to the root store Yes Enter No Esc 7 Press Enter for yes The Enrollment Tool message box appears telling you that the user certificate has been added 8 Press Enter to close the Enrollment Tool message box 9 Configure your CK31 for WPA or 802 1x security To load certificates on the CK31 if you are using a third party CA on your CK31 before you can copy the certificate files to your Z Note You need to create the temp root and temp user folders handheld computer
21. finding with Configuration Table diagnostic 75 Table diagnostics screen 75 configuring 802 11b g radio communications 34 802 1x security 44 troubleshooting 87 88 CK31 parameters 26 LEAP security 47 security 37 serial communications 33 131 Index configuring continued static WEP security 48 TCP IP network parameters 35 UDP Plus network parameters 36 with Setup Assistant 27 WPA security 40 configuring the CK31 parameters 26 remotely with Intermec Settings 32 using local Intermec Settings 28 using Setup Assistant 27 contacting Intermec by phone ix copy files to CK31 using ActiveSync 61 copyright information xi CPU Register diagnostics screen 76 reading 76 D Data Collection Browser Client User s Guide 3 dcBrowser documentation 3 default configuration restoring 30 settings 104 108 desktop understanding 13 developing applications using the SDK 56 web based 57 device IP address viewing 80 DHCP server IP address viewing 80 diagnostics 802 11 Information 73 Authentication Information 73 Battery Information 74 Boot Code Version 75 CPU Registers 76 Display Test 77 Hardware Configuration Table 75 Installed Fonts 77 Intermec Value Version 78 Keypad Test 79 LED Test 79 Network Information 80 Network Test 80 Operating System Version 81 Ping Utility 82 132 RAM Information 82 SD Card Memory Test 83 Sound Test 84 using 72 diagram of Intermec Settings 2
22. information or to request technical support for your Intermec product Telephone Support These services are available from Intermec by calling 1 800 755 5505 and choosing an option Service Factory Repair and On site Repair Technical Support Service Contract Status Schedule Site Surveys or Installations Ordering Products Description Request a return authorization number for authorized service center repair or request an on site repair technician Get technical support on your Intermec product Inquire about an existing contract renew a contract or ask invoicing questions Schedule a site survey or request a product or system installation Talk to sales administration place an order or check the status of your order In the U S A and Canada choose this option 1 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact CK31 Handheld Computer User s Manual ix Before You Begin Who Should Read This Document The CK31 Handheld Computer User s Manual provides you with information about the features of the CK31 and how to install operate maintain and troubleshoot the CK31 Before you install and configure the CK31 you should be familiar with your network and general networking terms such as IP address The Intermec Computer Command Reference Manual P N 073529 is includ
23. the oints in a network with different SSID Re enter the WEP key value after you change the SSID P y y 8 SSIDs and the connection fails and save your changes You should now be able to connect to the different access points You receive a message saying The The date and time on the CK31 are not saved through a cold server certificate has expired or your boot You need to re enter the date and time and then save your system date is incorrect after you cold changes boot the CK31 88 CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 Problems With Wireless Connectivity Problem When you turn on the CK31 after it was suspended for a while 10 15 minutes or longer it can no longer send or receive messages over the network The no network connection icon 4 appears on the status bar The CK31 is not communicating with the access point The CK31 is connected to the Intermec Application Server or host computer and you move to a new site to collect data The network connection icon was visible but now the no network connection icon AH is visible The network connection icon is in the status bar but the host computer is not receiving any data from the CK31 CK31 Handheld Computer User s Manual Solution The host may have deactivated or lost your current terminal emulation session In a TCP IP direct connect network you need to turn off the Keep Alive mess
24. the CRS i scfeiiea eer tishedts atresia e n eee atid eave 98 Typing Characters Not Printed on the Keypad cecseessesseesseseeeeseseeesseneeeeseseeeeaes 99 Default Settings 220 ccccccccssssssssssbtnnsssesssssccscessssssssssssinnneeeeeseeee 103 Default Configuratio narn n aa T EE ST 104 Reprogrammable Keypad 109 R programmming th Keypad einesisnsonrnretenn a a 110 Changing the Functionality of Keypad Keys or Key Combinations 110 Creating Keypad Macros ssescscasiscssbersdcsveerasteeceusstesestasteveetesteseesasteredsbuneis 123 TON i a iach lett etree cet Oa Rea 129 CK31 Handheld Computer User s Manual Before You Begin Before You Begin Safety Summary This section provides you with safety information technical support information and sources for additional product information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Do Not Repair or Adjust Alone Do not repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety First Aid Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems Resuscitation Begin resuscitation immedia
25. you have problems Select User Password type a user password and then press Enter Exit Intermec Settings Using Static WEP Security The CK31 uses the Wired Equivalent Privacy WEP protocol to add security to your wireless network based on the 802 11b standard 48 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 To use WEP security you need a CK31 handheld computer with an 802 11b g radio an access point with an 802 11b g radio Configuring Static WEP Security With Funk Security 1 2 on TO U 10 Make sure you have selected Funk as your security choice Make sure you have configured the communications and radio parameters on your CK31 Open Intermec Settings Choose Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile For Association choose Open and then press Enter For Encryption choose WEP and then press Enter For Authentication choose None and then press Enter Select WEP Key and then define a value for each WEP key You can define up to four WEP keys Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs Select Network Key Index choose the WEP key you want to use for transmitting data Exit Intermec Settings Configuring Static
26. 12 41 PM 2 Select Intermec Settings The Intermec Settings application appears Fie Eat wow He 9 Scanners Symbologies Communications Device Settings 12 49 PM A E 28 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Use the following diagram to help find the commands you need to use to configure your CK31s These screens do not represent the exact information you will see on your CK31 They have been modified to show you how the information is structured For detailed information on most of the commands available in Intermec Settings see the Intermec Computer Command Reference Manual P N 073529 The Intermec Computer Command Reference Manual is available from the Intermec web site or from the CD that ships on the inside front cover of the user s manual mbologies Communications Device Settings Applications Communications Device Settings Scanners Symbologies Internal Scanner DHCP Time Zone Dock Tethered Scanner DHCP Client Identifier Beeper Virtual Wedge Settings H Name Servers Display 802 11 Radio Keypad PSK Settings Power Management UDP Plus File Backup Internet Explorer Restore Defaults System Component Versions Se Internal Scanner E E Enable scanner port E Security Settings H volume Symbologies Radio Power Management Number of good read beeps Symbology Options RTS Threshold octets H Beeper duration Scanner Settings Bee
27. 15 Information diagnostics screen 74 installing 5 maximizing life 6 status icons 7 using 4 beeper volume changing 19 disable or modify keypad function 10 beeps testing 84 understanding 19 Boot Code Version diagnostics screen 75 booting CK31 92 cold 92 warm 92 Cc CAB file using to install applications 58 calibrating touch screen 17 capitalizing characters 9 Caps Lock using 9 card SD inserting or removing 23 using to install applications 63 using to store applications 58 using to upgrade the operating system 67 86 CCX v1 0 compliance 3 38 certificates loading for security 50 changing a password 64 CK31 Handheld Computer User s Manual Index characters capitalizing 9 not printed on keypad typing 99 charging dock 4 bay battery 98 8 slot battery 99 charging times battery 5 CK_FFS folder using to store applications 58 CK31 default configuration settings 104 108 default device settings configuration settings 107 108 description 2 developing a new application features 3 handle accessory 99 illustration 2 troubleshooting guide to 85 upgrading the operating system 67 cleaning scanner window 94 screen 94 cold boot 92 preserving files through 66 color coded keys using 9 communications dock AD1 accessory 99 AD2 accessory 99 communications 802 11b g radio 34 default configuration settings 107 serial 33 configuration default settings 104 108 number
28. 802 1x security 87 88 guide to finding solutions 85 lost network connection after suspend 89 operating the CK31 86 preventive maintenance 94 scanning bar codes 90 serial communications 90 wireless connectivity 89 typing characters not printed on keypad 99 U V UDP Plus icons 16 network diagram 36 CK31 Handheld Computer User s Manual network configuring parameters 36 understanding beeps 19 screen icons 15 start screen 13 status lights 17 tapping with stylus 13 Unicode character program to any key or key combination 111 selecting an entry mode 113 unlocking a key 9 upgrading CK31 67 operating system with an SD card 67 operating system with Intermec Settings 68 uppercase letters typing 9 User Certificates utility 50 using battery 4 Caps Lock 9 diagnostics 72 green key 9 Yo key 10 keypad 7 10 orange key 9 TE 2000 keypad 8 touch screen 12 Virtual Key VKey program to any key or key combination 113 selecting an entry mode 114 volume changing beeper 19 VT ANSI keypad typing hidden characters 101 CK31 Handheld Computer User s Manual Index w warm booting 92 warranty information ix Wavelink Avalanche package for CK31 32 using to install applications 64 web based application developing 57 WEP security configuring 48 Wi Fi certified logo 2 Protected Access WPA 40 window repositioning 16 wireless communications configuring 34 troubleshooting 89
29. 9 dimensions physical 96 disabling FTP server 63 keypad functions 10 security 53 Display Test diagnostics screen 77 disposing the battery 5 E F electrical specifications 96 Enroll Certificates 50 environmental specifications 96 erasing registry 30 exiting Intermec Settings 31 extending battery life 6 Extensible Authentication Protocol EAP 40 factory default settings restoring 30 files backing up 66 fonts viewing installed 77 FTP server disabling 63 using to install applications 63 using to upgrade operating system 67 function key programming any key to be 115 using 9 functions keypad modifying or disabling 10 Funk security configuring 802 1x security 45 configuring WEP 49 configuring WPA security 41 configuring WPA PSK 42 selecting a profile 39 selecting as security choice 38 supplicant using 38 G H Good Read light described 18 troubleshooting 90 CK31 Handheld Computer User s Manual green key illustration 8 using 9 gun See CK31 handle accessory described 99 Hardware Diagnostics menu 72 scan code remapping 119 hidden characters typing 99 host computer not receiving data troubleshooting 89 humidity specifications 96 iBrowse described 3 opening 57 User s Guide 3 ICCU See Intermec Settings icons battery status 7 understanding macro 123 understanding screen 15 imager 1D linear reading distances 97 1D linear scanning 21 2D are
30. A CK31 with an 802 11b g radio and the 802 1x WPA security option Configuring 802 1x Security With Funk Security 1 Make sure you have configured the communications and radio parameters on your CK31 2 Make sure you have selected Funk as your security choice 3 Open Intermec Settings 4 Choose Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile 5 For Association choose Open and then press Enter 6 For Encryption choose WEP and then press Enter 7 For Authentication choose TTLS PEAP or TLS and then press Enter If you choose TTLS or PEAP a Select User name type your user name and then press Enter b Select Password prompt choose Enter password now and then press Enter Z Note You can use Prompt for password to troubleshoot your connection to the network if you have problems c Select User Password type a user password and then press Enter d For Validate Server Certificate choose Enabled and press Enter CK31 Handheld Computer User s Manual 45 Chapter 2 Configuring the CK31 If you choose TLS a Load a user and root certificate on your CK31 For help see Loading a Certificate on page 50 for help For Validate Server Certificate choose Enabled and press Enter You can also enter a User Name Subject Name and Server Common Name if you want to increase your level of security 8 Exit Intermec Settings Configuring 802 1x Security With Micros
31. Booting the CK31 You seldom need to warm or cold boot the CK31 The CK31 uses the configuration currently saved in flash memory during the boot process You need to boot the CK31 when an application is locked up and will not respond when you upgrade the firmware or when you reflash the computer The next instructions explain how you warm and cold boot the CK31 Warm Booting the CK31 If your charged CK31 does not resume after pressing Yo or if the computer or an application is locked up you may need to warm boot it To warm boot the CK31 e Press and hold Yo for 5 seconds The CK31 tells you it is performing a warm boot and the screen comes back up to the start screen Cold Booting the CK31 If the CK31 or application is locked up and does not respond to a warm boot follow this procedure to perform a cold boot When you perform a cold boot all data in your RAM storage is deleted To make a backup copy of everything in your RAM based storage system see Backing Up Your Files on page 66 To cold boot the CK31 1 Remove the battery 2 Using a small pointed device such as the end of the stylus press the reset switch on the backside of the CK31 92 CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 switch f Do not use force or a sharp object when pressing the reset switch You may damage the reset switch Caution Attention N employez pas la force ou un objet
32. CK31 Handheld Computer User s Manual 61 Chapter 3 Developing and Installing Applications 62 To install an application on the CK31 using ActiveSync 1 Connect the CK31 to your PC using ActiveSync For help see the previous section Installing ActiveSync and Establishing a Partnership 2 In the Microsoft ActiveSync screen click Explore Windows Explorer opens the Mobile Device window of your CK31 o File Edit View Favorites Tools Help Back GQsearch Fyrolders lt 4 Ws GS X A Ed Address E Mobile Device gt o car B p My Documents Network Mobile Device a Select an item to view its description lex profiles Program Files Recycled w 6 B SDMMC Disk Temp Windows Control Panel 10 objects g Mobile Device 4 In Windows Explorer on your PC browse to the file that you want to copy to your CK31 Right click the file and click Copy Place the cursor in the SOMMC Disk or CK_FFS folder of your CK31 right click and click Paste The file has now been copied to the CK31 and you can see it using My Computer on the CK31 Navigate to your application file and run it After your application is installed you can run it from the Program files folder from My Computer CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Installing Applications Using Your SD Card If you have an SD card for your CK31 this is th
33. Communications gt 802 11 Radio gt Security Settings gt Microsoft Security 3 For Network Authentication choose Open 4 For Data Encryption choose Disabled 5 Close Intermec Settings CK31 Handheld Computer User s Manual 53 Chapter 2 Configuring the CK31 54 CK31 Handheld Computer User s Manual Developing and Installing Applications In this chapter you will find guidelines for developing applications using the Software Developer s Kit SDK and converting existing Trakker Antares applications using the Programmer Software Kit PSK You will also find information on installing applications and automatically launching them In this chapter you will find these sections Developing Applications for the CK31 Installing Applications on the CK31 Launching Your Application Automatically Setting or Changing the CK31 Password Backing Up Your Files Upgrading Your CK31 CK31 Handheld Computer User s Manual 55 Chapter 3 Developing and Installing Applications Developing Applications for the CK31 The CK31 Handheld Computers run applications programmed in Microsoft Embedded Visual C The CK31 can also run applications developed for the NET Compact framework using Microsoft C and Visual Basic Use this section to understand the hardware and software you need to e develop a new application for the CK31 e develop a web based application for the CK31 e convert a Trakker Antares application to a CK31 appl
34. HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 11 00 01 00 03 00 00 00 00 00 0a 00 00 00 04 00 00 00 00 00 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test 122 CK31 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Creating Keypad Macros A keypad macro is a sequence of keys mapped to a single key or key combination Keep the following considerations in mind when programming with macros e You can only use one macro at a time e Do not use scan triggers in macros because they are timing dependent e Avoid using key sequences that launch applications because of timing issues e The best use of macros is as a tool for repetitive data entry Understanding the Macro Icons in the Status Bar Icon Description u You are recording a macro amp You are deleting the macro gt ao You are playing the macro Starting the Keypad Macro Utility Before you can record a macro you need to enable the keypad macro utility To enable the keypad macro utility 1 Double tap My Computer 2 Double tap the Windows folder 3 From the Windows folder double tap FilterKeysToggle exe The Key Reprogram Feature dialog box appears CK31 Handheld Computer User s Manual 123 Appendix C Reprogrammable Keypad Key Reprogram Feature Programmable Keys DISABLED YES to ENABLE NO to DISABLE 4 Tap Yes 5 Press Ctl Alt Shift 0 The keypad macro utility a
35. Handheld Computer User s Manual Default Settings CK31 Handheld Computer User s Manual 103 Appendix B Default Settings Default Configuration Use the following tables to see the default configuration settings of the CK31 If you restore the CK31 to factory default settings it will use these values The tables are organized according to the options in Intermec Settings For detailed information on most of the commands available in Intermec Settings see the Intermec Computer Command Reference Manual P N 073529 The Intermec Computer Command Reference Manual is available from the Intermec web site or from the CD that ships on the inside front cover of the user s manual 104 Default Scanner Configuration Symbology Codabar Codablock Code 11 Code 2 of 5 Code 39 Code 93 Code 128 DataMatrix EAN UCC Composite Interleaved 2 of 5 Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Plessey QR Code RSS Telepen UPC EAN Default Value Disabled Disabled Disabled Disabled Enabled Disabled Enabled Enabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled Disabled Disabled Disabled Disabled Enabled CK31 Handheld Computer User s Manual Appendix B Default Settings Default Scanner Configuration continued Symbology Options Preamble Postamble Global Symbology ID Scanner Settings Triggering Mode Hardware Trigger Turn Off After Good Read Imager Settings Default V
36. Keypad Testena e a a a eet ete 3 79 LED Tesora E E E NES 79 Network Iifotmatioi ssnsti a EE a R Ee 80 Network Vest xs scgoa che Seis foetal scl N a as 80 Operating System Versio Mersi tiraera i ea eei erasan P EEA a 81 Ping Uuli senner rataa ion R R R A E ERTEN 82 RAM Tinformatioms cciscesitcseescussssededeansaceedscensecasacecescgesedapstintvaetionsiaienestiees 82 SP Gard Memory Lest cissccgctee Sigucdidh detente E a 83 Sound Testinin a a a a A T A RRA 84 5 Troubleshooting and Maintaining the CK31 85 Problems and Solittionsis inssin e e r e E E EE R 86 Problems While Operating the CK31 s sessssssisessssesersisrerssrsrrrsrsrernrsrerenese 86 Problems While Configuring 802 1x Security e ssssessesssesresersrerrrrsrereree 87 Problems With Wireless Connectivity eccscssceseescssesceeeseeseeeeeeseeeeeeaeeees 89 Problems Transmitting Data Through the Serial Port teeters 90 Problems While Scanning Bar Codes ccecseeeseseeeseeeeesenseeeseeserseeeeraes 90 Booting th CK3 Iss icasgatea an uh Bonin a a a a a tee as 92 Warm Booting the CKI Trsne Gatti ata 92 Cold Booting the CKI Isms eee tile oana aia a SE 92 Cleaning the Scanner Window and Screen s sssessiseesssiseseseserersrsrrrersrrersrsrsrrsrereres 94 CK31 Handheld Computer User s Manual v A Contents vi SY ol C el i C 9 95 Physical and Environmental Specifications ccccssessesesesseseseeeeseseeeeeeseeeseeseneeeeaeeees 96 Accessories tor
37. Num 311204300504 FE CK31G114E11N2804 050 CK31G 11 52 Pgm able 4 174000 Imager E English 1 Std Cnfg N No BlueTooth 2 CCX 804 US Canada Exit Esc The CPU Registers diagnostic reads every register in the x scale processor chip and displays the values From the Start menu e Go to Programs gt Intermec Diagnostics gt Hardware gt CPU Registers Sample Screen Read Registers General Purpose I O GPLRO 0x092D173F GPLR1 0x00036FBF GPLR2 0x01C0C800 GPDRO 0xC3E344C0 GPDR1 OxFFFEABC2 GPDR2 0x0001FFFF GRERO 0x00080020 GRER1 0x00000000 GRER2 0x00000000 GFERO 0x08081421 GFER1 0x00010000 GFER2 0x00000000 GEDRO 0x00000000 Exit Esc CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics Display Test Use the Display Test to make sure that every pixel on the CK31 screen is working correctly For example you may want to test the screen if you do not see complete characters on the screen The Display Test turns all pixels on displays horizontal stripes displays vertical stripes and then turns all pixels off From the Start menu Go to Programs gt Intermec Diagnostics gt Hardware gt Display Test Sample Screen Use this screen to view all of the fonts installed on your CK31 You can press the number associated with a font to see an example of how the font appears on the screen For example press 1 to see how Lucida Console looks on the screen In
38. Power Management of gt HEG 3 Tap the function you want to disable from the Keypad menu to expand the branch 4 Tap Disable to select it 5 Save your changes and exit Intermec Settings To change the Yo key behavior 1 From the Start menu tap Intermec Settings The Intermec Settings application appears 2 Tap Device Settings gt Keypad The Keypad menu expands to show you the options 3 Tap Configure Boot Functionality and select Warm boot or Cold boot CK31 Handheld Computer User s Manual 11 Chapter 1 Using the CK31 Handheld Computer fie Eat vew He 9 x x Time Zone F Beeper Display Keypad FF Adjust Beeper Volume fF Adjust Display Contrast EF Adjust Backlight On and Off Task Manager Alt Tab ie Configure Boot Functionality eofwarm boot v F File oarup IE Browser System Component Versions 4 Save your changes and exit Intermec Settings Using the Touch Screen The CK31 has a color touch screen display The screen is 240 x 320 pixels The desktop is 240 x 300 pixels and the taskbar is 240 x 20 pixels In addition the screen supports Unicode characters user programmable fonts and bitmap graphics Desktop Taskbar CK31 Start Screen The Start screen has two distinct areas the desktop and the taskbar 12 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer The desktop displays shor
39. Time With a Time Server eee 32 Configuring the CK31 for Your Network eseseeeeseseeeeseseeeeseseeesseneeesaesees 33 Configuring Serial Communications cccesesseseeessereeeeseneeeeseneeerseeeeeeaes 33 Configuring 802 11b g Radio Communications ccseeeseseeeteneeeeeeees 34 GConfigtirinig Security usc ted abies sees noart ace Rats indeed else eet 37 Choosing Between Microsoft and Funk Security 0 eseneeeeeeeeeeees 38 Ume WPA Security orrat tis vince nE ER AKEE EE EE 40 Tisma 802 lx Seui oni a R a E 44 Usirig LEAP Secuii yora mies is aesbsceie caitthseed ase 47 Using Static WEP Security aorar orike kiki hiseiese uh EERE 48 Loadiniga Certiticateniacss duit ces tassscecese a e a a E e E T e 50 Disabling Secutitys s ns i ie MAL aa ee ae ete 53 3 Developing and Installing Applications 00000 55 Developing Applications for the CK31 oo ie ei ceeesseseeeeseeeeeeseseeeeseneeeesesseesseneesaeaees 56 Developing a New Application 0 cceeesceeseescesesecseeecsecseeeesevaeeeseeaeeees 56 Developing a Web Based Application cecssssessesssereeeeseseeeeseseeerseneeees 57 Converting a Trakker Antares Application to a CK31 Application 57 Installing Applications on the CK3 1 oo eecsesesesseeseeeseeeeeeseeeeseseesseseeeesesenerseneeees 58 Installing Applications Using ActiveSync ecccsesseeeseresessenseeeseneeerseeeeerses 59 Installing Applications Using Your SD Card icecceseeeesseeereneeerene
40. With Intermec Settings You can also use Intermec Settings remotely to configure your CK31 The remote version of Intermec Settings provides these features e Intermec Settings can configure CK31s one to one through an ActiveSync connection e Intermec Settings can run as a plug in to the Wavelink Avalanche device management system Avalanche automates device management within a network and lets you install update and manage the software and configurations of wireless and other devices The ActiveSync one to one version of Intermec Settings is available from the Intermec web site as part of the Intermec Developer s Library IDL download or from the IDL CD For information on installing ActiveSync and establishing a partnership see Installing Applications Using ActiveSync on page 59 Intermec Settings is also available as part of a Wavelink Avalanche package for the CK31 You can also download this package from the Intermec web site For information on how to use the Intermec Settings application see the online manual available from the Help menu in Intermec Settings Synchronizing the CK31 System Time With a Time Server 32 It is important that the time on all of your CK31s be synchronized with a network time server to ensure real time communications and updates Network time servers acquire Coordinated Universal Time UTC from an outside source such as the U S Naval Observatory USNO The CK31 uses Simple Network T
41. a reading distances 98 2D area scanning 22 Import Root utility 50 inserting SD card 23 Installed Fonts diagnostics screen 77 installing ActiveSync 59 applications on CK31 58 applications using the FTP server 63 applications using the SD card 63 applications with ActiveSync 59 applications with Avalanche 64 battery 5 SD card 23 Intermec Developer s Library IDL 56 PSK using to convert Trakker Antares applications 57 SDK 56 Settings exiting 31 CK31 Handheld Computer User s Manual Index menu structure illustrated 29 navigating within 30 opening on the CK31 28 package for Wavelink Avalanche 32 using to configure the CK31 remotely 32 using to remotely upgrade 68 Value Version diagnostics screen 78 international keypads typing hidden characters 100 using 7 Internet Explorer opening 57 K L key icons 15 locking or unlocking 9 keypad 52 key illustration 8 functions disabling 10 international 7 keys changing the functionality 110 locating the changes registry files 122 locating the keypad macro registry files 127 macro utility enabling 123 macro recording 124 macros creating 110 123 option 96 programming any key to work as a function key 115 programming to launch an application 117 remapping keys 119 removing all reprogramming 120 removing macros 126 reprogramming 110 reprogramming for Unicode characters reprogramming for Virtual Keys 113 Test diagnos
42. able To check the quality of the bar code label try scanning a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology you are scanning is enabled Use Intermec Settings to check the symbologies If your bar code symbology is disabled enable it and then try scanning the bar code label again Make sure that the application you are running on the computer is expecting input from a bar code You may need to type this information instead of scanning it If you are using the 2D imager set Lighting Mode to Illum LED priority and set Lighting Goal to 100 or greater Use Intermec Settings to change the Lighting Mode setting If the bar code is rotated make sure that you have 1D Omni directional scanning enabled Use Intermec Settings to enable 1D Omni directional scanning The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the bar code label again Make sure you scan the entire label To operate the computer quickly and efficiently you should enable only the bar code symbologies that you are going to scan 91 Chapter 5 Troubleshooting and Maintaining the CK31
43. age if possible from the host so that the TCP session is maintained while a CK31 is suspended e The CK31 is not connected to the access point Make sure the access point is turned on and operating You may also be using the CK31 out of range of an access point Try moving closer to an access point to re establish communications e Make sure the CK31 is configured correctly for your network The radio parameters on the CK31 must match the values set for all access points the CK31 may communicate with For help see Configuring 802 11b g Radio Communications on page 34 e Ifyou have an 802 11b radio the radio initialization process may have failed Try resetting the CK31 See Booting the CK31 on page 92 e Ifyou have tried these possible solutions and the no network connection icon still appears you may have a defective radio card For help contact your local Intermec service representative You may have gone out of range of an access point Try moving closer to an access point or to a different location to re establish communications Once you are in range again the network connection icon appears again Any data you collected while out of range is transmitted over the network In a UDP Plus network there may be a problem with the connection between the Intermec Application Server and the host computer Check with your network administrator or see the user s manual for the Intermec Application Server In a TCP
44. ake all of these configuration changes For help see Configuring the CK31 Locally With Intermec Settings on page 28 6 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon in the status bar of your CK31 If you do not see a battery icon your battery has a good charge Battery Icon Status Icon Status ED Battery has a medium charge You should be able to work for several more hours before changing batteries Ca Battery is low You need to replace the battery soon chy Battery is critically low You need to replace the battery now You can also check the battery status by looking at the Battery light on the front of the CK31 or by using the battery diagnostics screen For help using the Battery light see Understanding the Status Lights on page 17 For help using the Battery Information diagnostic screen see Battery Information on page 74 Using the Keypad Your CK31 has a 52 key full alphanumeric keypad The 52 key full alphanumeric keypad is designed for applications that enter mainly numeric data 0 9 and that may need to enter the entire alphabet The keypad also provides function keys F1 F24 and special characters symbols and functions by pressing color coded key sequences You can order the CK31 keypad with an international overlay The international overlay
45. alue No characters disabled No characters disabled Disable Default Value Level Enable Enable One shot Default Value 1D Omni directional Decode Enable Enable Lighting Mode Lighting Goal Image Dimension Top Position Bottom Position Aimer LED Duration Sticky Aimer LED Duration Decode Security Settings Consecutive Data Validation Virtual Wedge Settings Virtual Wedge Enable Grid Illum LED Priority 50 479 0 ms 0 ms Default Value 0 Default Value Enable Null Default Communications Configuration Communication Settings DHCP DHCP Client Identifier Device Name CK31 Handheld Computer User s Manual Default Value Enable Null WindowsCE 105 Appendix B Default Settings Default Communications Configuration continued Name Server Settings Primary DNS Secondary DNS Primary WINS Secondary WINS 802 11 Radio Settings Network Name SSID Infrastructure Mode Security Security Choice Network Authentication Data Encryption Network Key Setting 802 1x Authentication Radio Power Management RTS Threshold PSK Settings Protocol Selection Remote Connection Host IP Host Port Controller IP Controller Port Serial Port Baud Rate Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake Default Value 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Default Value INTERMEC Infrastructure Microsoft Open Disabled Automatic Disab
46. andheld Computer User s Manual Appendix C Reprogrammable Keypad Key Response eeseoossesesoecssosseossossseesosoesesssossg O Reprogram YKEY Keyboard Command Run Program Modify Scancode 6 Select Keyboard Command and press Enter The Keyboard Command Select dialog box appears Keyboard Command Select elete MACRO v 7 Select the desired function from the list and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Tap Yes or No Launching an Application From a Key or Key Combination You can program any key or key combination to launch an application To program a key or key combination to launch an application 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK31 Handheld Computer User s Manual 117 Appendix C Reprogrammable Keypad Modifier Keys Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response eossooeses
47. are returned to the Control Panel 8 Close the Control Panel Backing Up Your Files 66 The CK31 makes it easy for you to make a backup copy of all files you have installed or modified on the computer that are not already located in the SDMMC Disk or CK_FFS folders When you make a backup copy of the file system the CK31 saves the file system to a folder called Persistent Copy This folder and all of the files and subfolders it contains are automatically restored when the CK31 cold boots You should back up your files any time you want to make permanent changes to the files in the Persistent Copy folder You also need to back up the files when you want to permanently delete a file When you install a CAB file the CK31 automatically performs this backup process To back up your files 1 Tap the Start icon or press C and then The Start menu appears 2 Select Intermec Settings 3 From Intermec Settings select Device Settings gt File Backup 4 Select Backup Files Location and choose the location where you want your files to be backed up 5 Select Backup the File System and choose the Run App button A Run Application dialog box appears asking if you want to run the file backup program CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 6 Select Yes The Finalizing dialog box appears with a status bar showing you the progress of your file backup A copy of all
48. attery when the backup battery low or critically low icon displays on the taskbar may cause your CK31 to cold boot and you may lose data Attention L enl vement de la batterie principale quand le bas de secours de batterie ou les affichages en critique bas d ic ne sur le taskbar peut causer votre CK31 4 la botte froide et de vous peut perdre des donn es If you fail to replace the battery immediately you may lose important data or applications Attention Si la batterie n est pas remplac e imm diatement des donn es ou applications importantes risquent d tre perdues CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Dispose of used battery packs promptly Keep away from children Contact your local Intermec sales representative for replacement batteries Several factors determine the life of your battery such as extreme temperatures input devices and your usage For example if you use a tethered scanner every day you will need to replace your battery more often than someone who uses an internal scanner Charging and Installing the Battery Make sure you fully charge the AB1G battery before you use your CK31 You can charge the battery before or after you install it into the CK31 To charge the battery e Either insert the battery into the ACI 4 slot battery charger or place the CK31 with battery installed in the AC2 4 Bay Charging Dock AC3 8 Bay Charging Dock AD1 1 Bay Com
49. avelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK31s The CK31 ships with the Avalanche Enabler already loaded on it Each time the Avalanche Enabler is activated typically on a warm boot the CK31 attempts to connect to the Avalanche Agent When the CK31 connects to the agent the Agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update To use Avalanche to remotely manage the CK31 1 Install software packages and updates for the CK31 using the Avalanche Administrative Console 2 Schedule the CK31 updates or manually initiate an update using the Avalanche Administrative Console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink web site at www wavelink com Launching Your Application Automatically To launch your application automatically on the CK31 every time you perform a warm or cold boot make sure your CAB file places a shortcut to your application in the Windows StartUp folder Setting or Changing the CK31 Password 64 When you initially start the CK31 there is no password to protect access to the CK31 Anyone can turn on the CK31 and access all of the information and tools loaded on it When you login to your CK31 with password protection enabled the password icon appears in the taskbar T
50. ay hex 08 00 0d 00 06 00 06 00 00 00 0d 00 05 00 06 00 06 00 00 00 KeyMacro0xd08 hex 08 00 00 00 00 00 00 00 08 0 00 00 7a 00 00 00 10 00 00 00 19 00 00 00 10 0 00 00 01 00 00 00 18 00 00 00 19 00 00 00 18 0 00 00 6e 00 00 00 KeyMacro0x50d hex 0a 00 00 00 00 00 00 00 0a 0 00 00 a0 00 00 00 11 00 00 00 19 00 00 00 11 0 00 00 6c 00 00 00 19 00 00 00 19 00 00 00 19 0 00 00 6b 00 00 00 128 CK31 Handheld Computer User s Manual Index CK31 Handheld Computer User s Manual 129 Index Symbols and Numbers a key See green key key See orange key Yo key illustration 8 modify keypad function 11 program to warm or cold boot 11 using 10 073573 power supply described 98 1D linear imager illustration of using 21 scanning with 21 reading distances 97 2D area imager illustration of using 22 scanning with 22 tips for improving performance 23 reading distances 98 3270 5250 TE keypads typing hidden characters 100 4 bay battery charging dock AC2 accessory 98 4 bay communications dock accessory 99 8 slot battery charging dock AC3 accessory 99 802 11 Information diagnostic screen 73 802 11b g radio communications configuring 34 802 1x security configuring 44 configuring with Funk 45 configuring with Microsoft 46 troubleshooting 87 88 A AB1G battery described 98 using 4 ACI 4 slot battery charger described 98 AC2 4 bay battery charging dock ac
51. batermec CT User s Manual Te CK31 Handheld Computer Intermec Technologies Corporation Corporate Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2005 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech CrossBar Data Collection Browser dcBrowser Duratherm EasyCoder EasyLAN Enterprise Wireless LAN EZBuilder Fingerprint i gistics INCA under license InterDriver Intermec Printer Network Manager IRL JANUS LabelShop Mobile Framework MobileLAN Nor Ware Pen Key Precision Print PrintSet RoutePower TE 2000 Trakker Antares UAP Universal Access Point and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fashion and to the ben
52. blems using the CK31 look in this chapter to find a possible solution This chapter consists of the following sections Sections Page Problems While Operating the CK31 86 Problems While Configuring 802 1x Security 87 Problems With Wireless Connectivity 89 Problems Transmitting Data Through the Serial Port 90 Problems While Scanning Bar Codes 90 Booting the CK31 92 Cleaning the Scanner Window and Screen 94 CK31 Handheld Computer User s Manual 85 Chapter 5 Troubleshooting and Maintaining the CK31 Problems and Solutions You can also use the CK31 diagnostics to help analyze and solve problems For help see Chapter 4 Running Diagnostics on page 71 If you send the CK31 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer Problems While Operating the CK31 Problem Solution You press Yo to turn on the CK31 and nothing happens Make sure the contrast is not set all the way to the darkest or lightest setting Press D and then repeatedly until you reach the desired contrast level Make sure the backlight is on by pressing Make sure you have a charged battery installed correctly For help see Charging and Installing the Battery on page 5 The battery may be discharged Replace the battery with a spar
53. cessory described 98 AC3 8 slot battery charging dock accessory described 99 accessories described 98 130 ActiveSync icon 16 installation requirements installing and establishing a partnership 59 using to copy and install files 61 using to install applications 59 using to upgrade operating system 67 AD1 communications dock described 99 AD2 4 bay communications dock described 99 application developing a web based 57 developing new 56 developing with SDK 56 installing on the CK31 58 installing using Avalanche 64 installing with ActiveSync 59 installing with FTP server 63 installing with SD card 63 launching automatically 64 launching from a key or key combination 117 saving to flash 58 area imager scanning 22 audio feedback See beeps authenication troubleshooting 73 Authentication Information diagnostic screen 73 authentication troubleshooting 802 1x security 87 88 automatically launching your application 64 Avalanche using to remotely manage the CK31 64 B backing up files to Persistent Copy folder 66 backlight disable or modify keypad function 10 key illustrated 8 CK31 Handheld Computer User s Manual bar codes scanning 20 scanning troubleshooting 90 supported symbologies 97 symbologies default 20 battery AB1G accessory 98 backup icon 15 charger AC1 accessory 98 charging and installing 5 charging times 5 checking status 7 disposal 5 icons
54. character or function printed above it a key and then the key with character or function printed above it D oe Ctl Alt or Shift key twice aD a Ctl Alt or Shift key once Example Press and then 2 to type the character Press and then 2 to type the character Press C twice and the 0 appears in the status bar If Al is in the status bar press Alt and the locked icon disappears from the status bar To type all alphabetic characters as uppercase letters you can enable the Caps Lock feature on the CK31 keypad CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer To enable Caps Lock 1 Press the orange 0 key The 0 icon appears on the status bar 2 Press A The Caps Lock icon appears on the status bar 3 Type an alphanumeric character The letter appears as an uppercase character on the screen To disable Caps Lock e Press the orange 0 key and then press A The Caps Lock icon disappears from the status bar Using the Power Yo Key When you press the Yo key to turn off the CK31 you actually put the computer in Suspend mode In Suspend mode the CK31 continues to supply power to all memory but turns off power to most hardware This power saving feature is designed to prolong battery life When you press the Yo key to turn the CK31 back on your computer resumes where it was when you turned it off If you are using WPA or 802 1x se
55. cp Server 10 10 20 18 1 ping OK 0ms 2 ping OK Oms Exit Esc Ping Enter Operating System Version Use the OS Version diagnostic screen to view the operating system software version loaded on the CK31 From the Start menu Go to Programs gt Intermec Diagnostics gt Software gt OS Version Sample Screen CE Build Version 2 00 00 0461 Premium Exit Esc CK31 Handheld Computer User s Manual 81 Chapter 4 Running Diagnostics Ping Utility RAM Information 82 Use the Ping Utility to test the network interface connection Enter the IP address of the host to ping and then press Enter The test sends the ping command four times and displays the results If you receive a result other than ping ox the test failed From the Start menu Go to Programs gt Intermec Diagnostics gt System gt Ping Utility Sample Screen Host 10 10 21 167 Exit Esc Ping Enter Use the RAM Information diagnostic to see how much RAM and flash memory is available on the CK31 You can also see the Flash Part ID From the Start menu e Go to Programs gt Intermec Diagnostics gt Hardware gt RAM Information CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics Sample Screen Memory Info Total RAM 64 MBytes Flash 64 MBytes Flash Part ID 8803 OS RAM 32657408 Bytes Used 15331328 Free 17326080 ObjStore 32575488 Bytes
56. ctionnement dune m thode d un tat ou d un rapport qui doit tre strictement respect pour emp cher Pendommagement ou la destruction de P quipement ou Palt ration ou la perte de donn es Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support viii Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service amp Support gt Service amp Support The Intermec Global Sales amp Service page appears From the Service amp Support menu move your pointer over Support and then click Warranty CK31 Handheld Computer User s Manual Before You Begin Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical
57. curity the computer may need to reauthenticate before it starts your application If the Battery light flashes and your CK31 does not resume after pressing Yo your battery may be too low to supply power Replace the battery If replacing the battery does not solve the problem see Booting the CK31 on page 92 Disabling or Modifying Keypad Functions 10 You can disable the functionality of several keys on the keypad if you want to restrict the ability to perform adjustments made from the keypad such as changing the beeper volume You can disable these keypad functions e Beeper volume e Backlight on and off e Task Manager opened by pressing Alt and then Tab CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer You can modify this keypad function e The behavior of the Yo key You can configure the boot functionality to either warm or cold boot when you press and hold the Yo key for five seconds To disable keypad functions 1 From the Start menu tap Intermec Settings The Intermec Settings application appears 2 Tap Device Settings gt Keypad The Keypad menu expands to show you the options E Scanners oe Ee erie Communications Device Settings Date Time Time Zone F Beeper Display la Adjust Beeper Volume F Adjust Display Contrast Adjust Backlight On and Off Task Manager Alt Tab Configure Boot Functionality
58. d and all network connections are active You can use TE 2000 18 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Understanding the Beeps The CK31 uses beeps to provide you with audio feedback when it performs some functions For example you hear a beep each time you scan a valid bar code Understanding the CK31 Beeps Beep Sequence What it Means High beep You entered valid data or a valid command the CK31 decoded a label or the CK31 decoded the last row of a two dimensional bar code Three low beeps You entered or scanned an invalid command Click You pressed a key You can change the beeper volume for your needs and environment You can set the beeper volume to off low quiet medium high loud and very high very loud default If necessary you can also change the beep duration and beep frequency for good read low and high beeps You cannot adjust the keyclick volume or duration Changing the Beeper Volume Method Procedure Use the keypad Press and then press 34 to increase the volume There are five beep volumes on the CK31 including off When you reach the loudest setting the next setting is off Use the Intermec From the Start menu choose Intermec Settings Go Settings application to Device Settings gt Beeper gt Volume Use the Beeper For help see Beeper Volume in the Intermec Volume command Computer Command Reference Manual CK31 Handhe
59. d utility enabling 111 navigating within 110 reprogramming the keypad 110 reset switch 92 restoring default settings 30 RS 232 communications configuring 33 S safety icons viii summary vii CK31 Handheld Computer User s Manual Index scan button illustration 8 troubleshooting 90 scan code hardware remapping 119 ScanDemo enabling or disabling symbologies 14 using 13 scanner default configuration settings 104 105 troubleshooting 90 trigger programming any key to be 115 window cleaning 94 scanning 1D linear imager 21 2D area imager 22 bar codes 20 omni directional 22 tips for improving 2D area imager performance 23 using ScanDemo application 13 screen cleaning 94 icons understanding 15 specifications 96 See also touch screen SD card inserting or removing 23 Memory Test diagnostics screen 83 using to install applications 63 using to store applications 58 SDK hardware requirements 56 using to develop applications 56 SDMMC disk using to store applications 58 security choice selecting Funk 38 choosing Microsoft or Funk 38 configuring 37 configuring 802 1x 44 configuring LEAP 47 configuring WEP 48 configuring WPA 40 disabling 53 loading certificates 50 135 Index using the Funk supplicant 38 serial communications configuring 33 network diagram 33 troubleshooting 90 setting a password 64 settings restoring default 30 Setup Assistant using to c
60. difications dialog box appears Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod _ 2 Tap No The next dialog box appears uae Press key containing modification to UNDO Scancode Entered Confirm Scancode CK31 Handheld Computer User s Manual 121 Appendix C Reprogrammable Keypad 3 Press the key containing the modification you want to remove twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the key and press Enter You will hear a beep when your changes are successful Finding the Registry Entries for Keypad Changes The CK31 provides registry files for each keypad change you make These files are located at CK_FFS KeypadMods KeypadModxxxx reg Each modification has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files For example if one reg file contains HKEY_LOCAL_ MACTNE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 0a 00 00 00 04 00 00 00 00 00 And the other reg contains HKEY_LOCAL_ MACTNE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 11 00 01 00 03 00 00 00 00 00 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test Your combined reg file should look like this HKEY_LOCAL_ MACTNE
61. e network name on the CK31 is the same as the network name of the access point that you are trying to communicate with The default network name is INTERMEC The access point that you are trying to communicate with may not be communicating with the server Make sure your access point is turned on properly configured and has 802 1x security enabled The CK31 indicates that it is not Make sure that authenticated e The User Name and Password parameters on your CK31 match the user name and password on your authentication server You may need to re enter the password on both your CK31 and the authentication server e On your authentication server the user and group are allowed and the group policy is allowed to log in to the server For help see the documentation that shipped with your authentication server software e The IP address and secret key for your access point must match the IP address and secret key on your authentication server You may need to re enter the IP address and secret key on both your access point and authentication server e Your authentication server is active and that it can communicate with your access point You can use the PING utility to determine communications Go to Start gt Programs gt Intermec Diagnostics gt System gt Ping Utility e The authentication server software is running on the server Re You are setting up multiple access The CK31 does not save WEP key values when you change
62. e best place for you to install applications To install applications using the SD card 1 Ifyou are using an SD card reader remove the SD card from the CK31 and place it in the reader For help see Using the SD Card on page 23 2 Copy your application file to the SD card If you are using ActiveSync an FTP server or Wavelink Avalanche to copy the files to the SD card place the application in the SDMMC Disk folder located in My Computer 3 If you are using an SD card reader insert the SD card back into the CK31 4 Navigate to the SDMMC Disk folder and run your application Installing Applications Using the FTP Server The CK31 has a built in FTP server that connects to a network through the 802 11b g radio You can use the server to transfer your application file to the CK31 Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the CK31 This option is useful when you need to send files to a large number of CK31s If you want to disable the FTP server use a CAB file or another method to modify the registry key HKEY_LOCAL_ MACHINE COMM FTPD You need to set the value IsEnabled a REG_DWORD to zero 0 If you set the value to zero the Web server will not accept connections from the network even from the local host CK31 Handheld Computer User s Manual 63 Chapter 3 Developing and Installing Applications Installing Applications Using W
63. e charged battery or charge the battery and try again The Battery light is on The battery charge is low You have a few minutes of power left Immediately replace the battery with a spare charged battery or charge the battery The CK31 appears to be locked up and you cannot enter data 86 Wait at least 10 seconds and try again If the CK31 is still connecting to the Intermec Application Server or the host it ignores any input from the keypad or scanner Press Yo to turn off the CK31 and then press Yo again to turn on the CK31 Press and hold the Yo button for five seconds to warm boot the CK31 Perform a cold boot on the CK31 For help see Cold Booting the CK31 on page 92 Try reloading the firmware For help see Upgrading Your CK31 on page 67 If the CK31 will not boot or reset contact your local Intermec service representative for help CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Operating the CK31 continued Problem Solution You cannot type a character on the You may have accidentally locked a modifier key on the keypad or you can only type keypad Check the CK31 taskbar to see if it contains an uppercase or lowercase letters icon with a locked symbol Press the necessary key sequence to unlock the key For help see Using the Keypad on page 7 Problems While Configuring 802 1x Security If you have trouble config
64. eaved 2 of 5 e UPC EAN 1D Linear Imager Reading Distances Reading distance on the 1D line Density Density Min Max Min Max mm mil mm mm inch inch 0 1 4 95 136 3 7 5 4 0 3 12 45 240 1 8 9 4 0 5 20 44 300 1 7 11 8 1 39 120 400 4 7 15 7 0 33 mm 13 mils 45 240 1 8 9 4 100 contrast 100 contrast 0 33 mm 13 mils 61 157 2 4 6 2 25 contrast 25 contrast Reading distances on the 2D line Density Density Min Max Min Max mm mil mm mm inch inch 0 125 5 95 146 3 7 5 7 0 33 mm 13 mils 60 205 2 4 8 1 100 contrast 100 contrast CK31 Handheld Computer User s Manual 97 Appendix A Specifications 2D Area Imager Reading Distances Code Size Near Distance Far Distance MaxiCode 35 mil 2 5 cm 1 0 inches 30 5 cm 12 inches DataMatrix 15 mil 6 9 cm 2 7 inches 14 cm 5 5 inches PDF417 10 mil 5 3 cm 2 1 inches 20 3 cm 8 inches PDF417 8 mil 5 8 cm 2 3 inches 17 8 cm 7 inches PDF417 6 6 mil 8 9 cm 3 5 inches 13 3 cm 5 25 inches Code 39 15 mil 2 8 cm 1 1 inches 30 cm 11 8 inches Code 39 8 mil 6 4 cm 2 5 inches 16 8 cm 6 6 inches UPC 13 mil 3 8 cm 1 5 inches 29 2 cm 11 5 inches Code 39 retroreflective Accessories for the CK31 98 You can use these accessories sold and ordered separately with the CK31 To order accessories contact your local Intermec sales representative 073573 Power Supply Use the 073573 power supply to provide power for the communications docks and charge
65. ed with this manual on a CD or is available as a download from the Intermec web site Please refer to this manual for help configuring your CK31 The reference manual contains information about all of the CK31 commands and contains pages of bar codes that you can print and scan when configuring supported commands Related Documents The Intermec web site at www intermec com contains our documents that you can download in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Patent Information Product is covered by one or more of the following patents 4882476 4894523 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5195183 5195183 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373478 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 5539191 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436 5672860 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513
66. eerses 63 Installing Applications Using the FTP Server ccsseseeseessereeeeseneeeenes 63 Installing Applications Using Wavelink Avalanche cesses seseeeeeeees 64 Launching Your Application Automatically oo ceesesesesesseeeseeeeeeseeseeeseeeeasseeesaenees 64 Setting or Changing the CK31 Password cecseeesesssseseeseeesceeeseseeescseeesseneeeeaeaees 64 Backing Wp Your Files yener eaa ae aa A ENa Sa Ensag 66 Upgrading Voor CR T anea E A E 67 Upgrading the Operating System Using an SD Card sseeeseseeeererererereres 67 Upgrading Your CK31 Remotely Using Intermec Settings s src 68 iv CK31 Handheld Computer User s Manual Contents 4 Running Diagnostics oe cecccccsssssssssssssssssssnsessecsesssssnnseeeecssssssneens 71 Using Diagnostics onthe CAS Vs cetecce iirrainn aa 72 Understanding the Diagnostics Screens ccceeseessssseseeseseneeeeseeeeseseeseeeseeesaeneeeaesees 72 B02 lI Information lees wceiscpeen leeches eeacteseststy tesaee lesions AE TE Eein e 73 Authentication Information cceeescesetseeeseneseeseeeeesseeeeeseeeeeeseeesseneeees 73 Battery IOa sanae a A A A S iaiT 74 Boor Code Verloiiuceonansieinerr i anier SA EER 75 Configuration Pablescey i cisszasesteescentdastackscensts sates cnodeseensatesdascbeestaacnesteaes 75 CPU RESIS tts unesena eai een looteaivel A A 76 Display Test canun painoni aon n R R A A R 77 Installed Fonts neien isean a ceetoes EET AE 77 Intermec Value Versiot taisses a a Ka aE e E a 78
67. efit of the trademark owner with no intention of infringement ii CK31 Handheld Computer User s Manual Contents Contents Before You Beein gins tctercsieseecsen cats inte sceae sitive ahead aptly teeth ote chan teats vii Safety SUOTA oniiir a e RE ETE E EE vii Safety CONS ie e a a ia e T T E viii Global Services and Support s sssssesssssssesesesrsrsrsrstrsrstrrsrsrstrsrsrtesrsrsreenees viii Who Should Read This Document s ssssssseiesssseserstsrsrsrsreresrsrererrsrerrrersees X Related Documents enerne a A EREEREER x Patent Information s i cc ccscsscssistisdevstdsscusestesusestssarsceodinsucovaseseuadisntneateessensits x Other Copyright Information einoh uten a iiie xi 1 Using the CK31 Handheld Computer 0 000000 1 Introducing the CK31 Handheld Computer ss s sssssesesssisesssersrerssesrrersrsrersrerrserereses 2 Using the Patte yensiennu nns orna A a O ATAR 4 Charging and Installing the Battery s ssssseesesssersesssstessrsrrrsrsrsersrsrsrsreeetsrs 5 Maximizing Battery Lifes i 5 isescecsstbesescessncueecosesancdonstudestsderecessatbvesstepacsss 6 Checking the Battery Status ic se csiecc cade eke a ee ee e E 7 Using the Keypads sevtsts ee a a tes aa e AA eee tends 7 Using the Color Coded Keysicsc sscsssessciessvsccscesnucevessensoessutpvevsetotesseavhevetees 9 Capitalizing All Characters g krere sgarte eare ere ooe aata TEREA ESEN aa 9 Using the Power Vo Keys capes a a T OR 10 Disabling or Modifying
68. eld Computer User s Manual Chapter 2 Configuring the CK31 3 Choose Communications gt 802 11 Radio gt Security Settings gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose WPA Data Encryption automatically defaults to TKIP 6 For 802 1x Authentication choose either TLS or PEAP If you choose TLS a Select Properties and tap the Run App button The Auth Settings box appears Auth Settings User Certificate Issued to Issued by b From the Auth Settings box tap the Select button c Select your certificate from the list and press Enter If you choose PEAP a Select Properties and tap the Run App button The Auth Settings box appears b Enable the Validate Server check box c Press Enter Once the radio starts to authenticate the Network Password dialog box appears Network Password OK User Name Password Domain d Save password Exit Esc CK31 Handheld Computer User s Manual 43 Chapter 2 Configuring the CK31 d Enter a User Name and Password and enable the Save Password check box e Optional In the Domain field enter the Active Directory domain associated with the user account f Press Enter 7 Exit Intermec Settings To enable WPA PSK security on your CK31 With Microsoft Security 1 7 Make sure you have configured the communications and radio parameters on your CK31 O
69. eld Computer User s Manual Configuring the CK31 Use this chapter to understand how to configure the CK31 to communicate in your network In this chapter you will find these sections e How to Configure the CK31 Parameters e Configuring the CK31 for Your Network e Configuring Security CK31 Handheld Computer User s Manual 25 Chapter 2 Configuring the CK31 How to Configure the CK31 Parameters 26 You can configure many parameters on the CK31 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the computer operates Use Setup Assistant Use Intermec Settings Remotely ll The Setup Assistant will help you quickly configure your Fay device Use Setup Assistant to SS quickly enter network parameters E Use Intermec Settings remotely configure a on your desktop PC to network parameters Use Intermec Settings Locally Communications Device Settings Use Intermec Settings on the CK31 to set most parameters Configuring the CK31 The CK31 provides several ways for you to configure the communications device and imaging parameters CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Configuring the CK31 With the Setup Assistant When first setting up the CK31 use the Setup Assis
70. eld Computer User s Manual 125 Appendix C Reprogrammable Keypad 8 Tap Yes to launch Pocket Word if you want to enter data for the macro Tap No to use the Shell for recording your macro 9 Either enter data in Pocket Word or perform a process in the Shell 10 Press Ctl Alt Shift to stop recording the macro The reprogram key dialog box appears Reprogram Key Macro Sequence Complete Yes to Accept No to Quit Cancel to Retry No Cancel 11 Tap Yes to accept your macro A dialog box appears asking if you want to commit your macro to permanent storage 12 Tap Yes or No Removing All or One Keypad Macro You can remove all macros or pick a specific macro to remove To remove all macros 1 Press Ctl Alt Shift The Remove all keypad macros dialog box appears Remove ALL Keypad MACROs YES to remove ALL MACROS NO to remove single MACRO 2 Tap Yes A dialog box appears asking if you want to remove the entry from permanent storage 126 CK31 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 3 Tap Yes or No You will hear a beep when your changes are successful To remove one macro 1 Press Ctl Alt Shift The Remove all keypad macros dialog box appears Remove ALL Keypad MACROs YES to remove ALL MACROS NO to remove single MACRO i mo 2 Tap No The next dialog box appears x Press MACRO key ele to Remove Scancode Entered
71. es on page 20 The information you scanned along with the symbology used to encode it appears on the screen CK31 Handheld Computer User s Manual 13 Chapter 1 Using the CK31 Handheld Computer Scanned Data Symbologies Exit To enable or disable symbologies 1 From the ScanDemo window tap the Symbologies button to see the symbologies that are enabled Scanner Symbologies 1D Symbologies M Code 39 M UPC V Code 128 _ Codabar V Codel2of5 EAN 2D Symbologies J Ucc Composite M PDF417 M Data Matrix C Maxicode Intermec Settings 2 Select or clear the symbologies you want to use and tap Back 3 If you want to enable symbologies not shown on the Scanner Symbologies window tap Intermec Settings Intermec Settings appears on your screen 4 From the Intermec Settings application go to Scanners Symbologies gt Internal Scanner gt Symbologies 5 Enable or disable any of the symbologies you want to use 14 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer 6 Save your settings and close Intermec Settings The Scanner Symbologies window reappears 7 Tap Back 8 Scan bar code labels Understanding the Screen Icons Use the screen icons on the status bar to see the battery status network connections and special keys or functions you may be using Standard Microsoft icons are not included in this table CK31 Screen Icons Icon
72. esoecssosseosoosssossessesesososs O Reprogram KEY Keyboard Command Run Program Modify Scancode 6 Select Run Program and press Enter The application dialog box appears Application to run Command Line ooo o Browse 118 CK31 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 7 In the Application to run text box type the location of the application you want to launch or tap Browse to locate the application 8 Optional Enter any command line parameters you want to use 9 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 10 Tap Yes or No Remapping a Hardware Scan Code You can remap the keys on the keypad to function the way you want them to function for your work environment For example you can remap the left Enter key to function as the right Enter key on a 52 key keypad This remapping is useful for a left handed person When you remap a key it ignores the select modifiers dialog box To remap a key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Press Enter The Key Response dialog box appears CK31 Handheld Computer User
73. ew system information Diagnostic Test Page Number 802 11 Information 73 Authentication Information 73 Battery Information 74 Boot Code Version 75 Configuration Table 75 CPU Registers 76 Display Test 77 Installed Fonts TT Intermec Value Version 78 Keypad Test 79 LED Test 79 Network Information 80 Network Test 80 Operating System Version 81 Ping Utility 82 RAM Information 82 SD Card Memory Test 83 Sound Test 84 CK31 Handheld Computer User s Manual 71 Chapter 4 Running Diagnostics Using Diagnostics on the CK31 You can access the Intermec Diagnostics at any time even while running an application The Intermec Diagnostics menu contains these options e Hardware e Software e System Use the Hardware diagnostics menu to run tests on the CK31 or view system information For example you can run an LED test to determine if your CK31 lights are working correctly Use the Software diagnostics menu to view the version of your operating system the bootcode version and Intermec Value Add IVA information Use the System diagnostics menu to help analyze network system or applications problems on the CK31 For example you can run diagnostics to check the network communications Understanding the Diagnostics Screens This section lists all of the diagnostics screens in alphabetical order You will see the following information for each diagnostics screen e Description purpose and definition e Location of diagnos
74. he CK31 main battery backup battery and AC power status You can also use this screen to see the current volts and charging status From the Start menu e Go to Programs gt Intermec Diagnostics gt Hardware gt Battery Information Sample Screen Battery and Power Info PSC Version Si Main Bat 11216 mv Supercap 2487 mv Temperature mv 924 mV Temperature 35 Main Batt Flag Charging Supercap Flag High Exit Esc 74 CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics Boot Code Version The Boot Code Version diagnostic displays the version of boot code loaded on your CK31 From the Start menu e Go to Programs gt Intermec Diagnostics gt Software gt Boot Code Version Sample Screen Boot Code Version 2 00 00 0461 Primary 2 00 00 0461 Secondary Exit Esc Configuration Table Use the Configuration Table to view important information about your CK31 such as the serial number configuration number model software options and the scanner type You can use this information to tell the Intermec representative information on the hardware and software that were installed at the Intermec factory From the Start menu e Go to Programs gt Intermec Diagnostics gt Hardware gt Configuration Table CK31 Handheld Computer User s Manual 75 Chapter 4 Running Diagnostics CPU Registers 76 Sample Screen Hardware Configuration Table Serial
75. he effective range of the scanner Move within 61 cm 2 feet of a wall and test the scanner You need to be within the scanning range to scan bar code labels For help scanning bar codes see Scanning Bar Codes on page 20 The Good Read light will remain on if you configure the CK31 to use continuous edge triggering If you configure the CK31 for level triggering and the Good Read light remains on there may be a problem Press the Scan button or pull the trigger again without scanning a bar code label If the light is still on contact your local Intermec service representative CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Scanning Bar Codes continued Problem The scanner will not read the bar code label The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label CK31 Handheld Computer User s Manual Solution Make sure you aim the scanner beam so it crosses the entire bar code label in one pass The angle you are scanning the bar code label may not be working well or you may be scanning the label straight on Try scanning the bar code label again but vary the scanning angle The bar code label print quality may be poor or unread
76. he key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key Press Enter The Key Response dialog box appears Key Response Keyboard Command Run Program Modify Scancode 6 Select Unicode Character and press Enter The Unicode dialog box appears CK31 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 7 Select the Entry Mode for the Unicode character Entry Mode Description Literal You enter the actual character that the key combination produces Hex You enter a hex string The hex string must be preceded by Ox The range is from 0x0 to OxFFFF Decimal You enter a decimal string The range is from 0 to 65535 8 Press Tab or tap in the text box to select the Enter New Character text box 9 Type the new character or string and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 10 Tap Yes or No Programming a Virtual Key or Unicode Character You can program any Virtual Key or Unicode character to any key or modified key combination To program a Virtual Key or Unicode character 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK31 Handheld Computer U
77. ication Developing a New Application 56 Use the Intermec SDK to develop new applications to run on the CK31 The Intermec SDK is a library of C language functions you can use to create applications for the CK31 See the SDK online user s manual for help developing your application The Intermec CK31 SDK User s Manual contains hardware and software requirements all of the functions that are supported by the CK31 and how to use these functions The SDK is part of the Intermec Developer s Library IDL which is available on CD P N 235 114 001 or as a download from the Intermec web site at www intermec com You need these hardware and software components to use the Intermec SDK Pentium PC 400 MHz or higher e Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server e For native C development Microsoft eMbedded Visual C version 4 0 with eVC Service Pack 2 e For NET Development and Compact Framework C and VB NET Microsoft Visual Studio NET 2003 e 128MB RAM 196MB recommended CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications e 360MB hard drive space for minimum installation 720MB for complete e CD ROM drive compatible with multimedia PC specification e VGA or higher resolution monitor Super VGA recommended e Microsoft Mouse or compatible pointing device Developing a Web Based Application You can develop web
78. ice Pack 2 e Intermec SDK and development tools e Intermec PSK which contains these files and utilities e PSK functions library e Header files e Example files The PSK is part of the Intermec Developer s Library IDL which is available on CD P N 235 114 001 or as a download from the Intermec web site at www intermec com Installing Applications on the CK31 58 There are several ways you can install applications on the CK31 e You can package your application as a cabinet cab file e Ifyou have a simple application you may only need to deliver the exe file e You can copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends using CAB files to install your applications The CK31 uses standard Windows CE CAB files and will install third party CAB files Before the CK31 executes a CAB file it marks the file as read only so that it will not be deleted after installation After the CAB file is extracted the CK31 automatically saves any changes you have made to the registry or file system so that they will persist through a cold boot This process means that you will not have to reinstall your applications when your battery goes dead or you perform a cold boot Intermec recommends that you store your applications in the CK_FFS folder where they can persist through a cold boot The CK_FFS folder is an area of storage that is part of the CK31 flash memor
79. ime Protocol SNTP to synchronize with a network time server The default reference time server is the USNO tock usno navy mil To synchronize the time on your CK31 with this time server you must have a valid connection to the Internet You can also synchronize the CK31 system time with a corporate network server within your firewall that is SNTP capable To use an internal corporate network server you need to set the domain name in the registry CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Configuring the CK31 for Your Network The CK31 is a versatile handheld computer that you can easily add to your wired or wireless data collection network You can connect your CK31 to your network using e serial communications e 802 11b g radio communications Configuring Serial Communications The CK31 has a serial port to transfer data to and receive data from another device via RS 232 communications You can also insert the CK31 into a communications dock to transmit data to and receive data from a host computer or PC using RS 232 communications The serial adapter and the communications dock are sold separately For more information on accessories and how to order them see page 98 Host S Ethernet F Serial cable CK31 CK31 ina Serial Network CK31 Handheld Computer User s Manual 33 Chapter 2 Configuring the CK31 To use serial communications with your CK31 1 Turn off the CK31
80. indicate the status of the battery a successful decode of a bar code or a user defined function CK31 Handheld Computer User s Manual 17 Chapter 1 Using the CK31 Handheld Computer Ready to Work indicator blue Good read bo light green Js ASN light User Defined lights CK31 Status Lights The battery light and the battery screen icons work with each other to alert you to the status of your battery If the battery light comes on check the taskbar to see which battery icon appears on it Use the CK31 Screen Icons table on page 15 to help determine when you need to replace your battery Understanding the CK31 Status Lights Light Name Light Description User defined Use the Software Developer s Kit SDK to program these lights to turn on and off for any task or error within your application For help see the Intermec SDK User s Manual available on the Intermec Developer s Library CD or the Intermec web site Battery Light Status What It Means Off The battery is charged On Battery is critically low You need to replace the battery now Good Read This light comes on when the CK31 successfully decodes a bar code Ready to Work This blue light indicates when the CK31 is ready to use in your indicator application typically TE 2000 Light Status What it Means Off TE 2000 has not loaded successfully Blinking The CK31 is not connected to the host On A connection to the server has been establishe
81. ings Power Management User Idle System Idle Suspend Backup Files Location Start Page 108 Default Value 1 minute 1 minute 1 minute Flash File System File windows itcbrowserck3 1 htm CK31 Handheld Computer User s Manual C Reprogrammable Keypad CK31 Handheld Computer User s Manual 109 Appendix C Reprogrammable Keypad Reprogramming the Keypad You can use the reprogrammable keypad utility of the CK31 to e change the functionality of keypad keys or key combinations e create keypad macros Use this table to understand how to navigate through the reprogrammable keypad utility To do this Press this key Accept changes and advance to next dialog box Enter Cancel a procedure Esc Move between fields Tab Move backward a field Shift Tab Select or clear a radio button or check box Space Move up or down selections within a box AoVv Changing the Functionality of Keypad Keys or Key Combinations 110 Use the reprogrammable keypad utility to change the functionality of keypad keys or key combinations The reprogrammable keypad utility enables you to e program any Unicode character to any key or modified key combination e program any Virtual Key Unicode character to any key or modified keystroke e use any key as a function key such as backlight and contrast e launch an application from a key or key combination e remap hardware scan codes Note You cannot easily reprogram several keys o
82. ion server and authenticators are properly configured For more information on the different types of security see the MobileLAN secure 802 1x Security Solution Installation Guide PIN 073134 available at www intermec com Choosing Between Microsoft and Funk Security 38 Before you can implement a security solution on the CK31 you need to choose between Microsoft and Funk security e Microsoft security is the default setting If you want to use Microsoft security you can start configuring your WPA 802 1x or WEP security now e Funk security provides everything you get with Microsoft security plus the addition of CCX v1 0 compliance Funk security enables you to use LEAP and TTLS authentication on your CK31 If you choose to use Funk security you need to e select Funk security as your security choice e select a profile Note Your security choice does not depend on your authentication server For example you can choose Funk security if you use Microsoft Active Directory to issue certificates Selecting Funk as Your Security Choice The default security setting is Microsoft If you want to use Funk security you need to select it as your security choice To select Funk security as your security choice 1 Tap the Start icon or press C and then The Start menu appears 2 Select Intermec Settings The Intermec Settings application appears CK31 Handheld Computer User s Manual Chapter 2 Co
83. ld Computer User s Manual 19 Chapter 1 Using the CK31 Handheld Computer Scanning Bar Codes 20 A Warning Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning Long term exposure to the laser beam can damage your vision Avertissement Ne regardez pas directement la r flexion d un rayon laser ou dans la fen tre du laser lorsque celui ci est en op ration Si vous regardez trop longtemps un rayon laser cela peut endommager votre vue Use the scanner to scan and enter bar code data The type of scanner you are suing and the type of bar code you are decoding determines the way you scan the bar code The CK31 supports the scanning of 1D linear bar codes and 2D images depending on the scanner model in your CK31 When you unpack the CK31 these bar code symbologies are enabled e Code 39 e Code 128 e PDF417 e UPC EAN e DataMatrix If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the CK31 Use Intermec Settings to enable and disable symbologies for your scanner For help understanding how to use Intermec Settings see Configuring the CK31 Locally With Intermec Settings on page 28 The next sections describe how to scan a bar code label with the 1D linear imager and the 2D area imager CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Scanning With the 1D
84. lect Device Settings gt Restore Defaults 2 Select Restore Defaults and choose the Run App button A Run Application dialog box appears asking if you want to run the restore defaults program 30 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 3 Select Yes The Restore Defaults dialog box appears Restore Defaults Are you sure you want to restore all settings to factory defaults You may need to reinstall some applications Cancel 4 Tap OK The CK31 erases the registry and then performs a cold boot When the CK31 is done booting the calibration screen appears 5 Follow the instructions on the screen to calibrate your stylus When you are done calibrating your stylus the Setup Assistant appears Note You may need to reinstall some applications after restoring the default settings because any settings that were modified for your application will be reset Exiting Intermec Settings When you are done modifying your device configuration and have saved your settings you should exit Intermec Settings To exit Intermec Settings From the Main Menu choose File gt Exit or e Tap the Xin the upper right corner of the window If you try to exit Intermec Settings without saving your changes a message box appears asking if you want to save your configuration changes Tap Yes CK31 Handheld Computer User s Manual 31 Chapter 2 Configuring the CK31 Configuring the CK31 Remotely
85. led Disabled CAM 2347 octets Default Value TCP IP 0 0 0 0 5555 0 0 0 0 5555 115200 bps Even 7 bits 1 stop bit None Configurable 0x03 No characters 0x02 Enabled without TMF Disable 0x00 Disable CK31 Handheld Computer User s Manual Appendix B Default Settings Default Communications Configuration continued UDP Plus Settings UDP Plus Activate Controller IP Controller Port Ack Delay Upper Limit Ack Delay Lower Limit Retries Send Timer Receive Timer Default Value Disable 0 0 0 0 5555 5000 ms 300 ms 7 20s 45s Default Device Settings Configuration Device Settings Date Time Time Zone Select Time Zone Adjust for Daylight Time Beeper Volume Number of Good Read Beeps Beeper Duration Good Read Beep Low Beep High beep Beeper Frequency Good Read Beep Low Beep High beep Display Backlight Timeout Maximum Backlight Level Backlight On Good Read Screen Rotation Keypad Adjust Beeper Volume Adjust Display Contrast Adjust Backlight On and Off Task Manager Configure Boot Functionality CK31 Handheld Computer User s Manual Default Value January 10 2015 Time of current update GMT 8 Pacific US Enabled Very high One 80 ms 100 ms 150 ms 1950 Hz 512 Hz 1950 Hz 15 seconds Low Off Disable Enable Enable Enable Enable Warm boot 107 Appendix B Default Settings Default Device Settings Configuration continued Device Sett
86. m the Intermec web site to your desktop PC Unzip the files on your desktop PC If you are using an SD card reader remove the SD card from the CK31 and place it in the reader Copy all of the files to your SD card If you are using ActiveSync an FTP server or Wavelink Avalanche to copy the files to your CK31 place the files in the SDMMC Disk folder If you are using an SD card reader insert the SD card into the CK31 Note Make sure the CK31 has completely loaded all of the upgrade files before you remove the SD card warm boot or cold boot the computer Perform a cold boot on the CK31 For help see Cold Booting the CK31 on page 92 Upgrading Your CK31 Remotely Using Intermec Settings 68 You can use Intermec Settings to upgrade the operating system on your Intermec CK31 through an ActiveSync connection For information on installing ActiveSync and establishing a partnership see Installing Applications Using ActiveSync on page 59 When you remotely upgrade your computer you are updating the operating system and the Intermec Value Add IVA files Before you can upgrade your computer you need the Intermec Settings application This file is available from the Intermec web site as part of the Intermec Developer s Library IDL download or from the IDL CD CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications e the device upgrade ZIP file This file i
87. munications Dock or AD2 4 Bay Communications Dock For more information on these accessories see page 98 Use the next table to understand how long it will take to charge your batteries in each of the CK31 charging or communications dock accessories Charging Times for CK31 Batteries CK31 Accessory Battery Charging Time ACI 4 Slot Battery Charger 5 hours AC2 4 Bay Charging Dock 5 hours AC3 8 Slot Charging Dock 5 hours AD1 1 Bay Communications Dock 3 hours AD2 4 Bay Communications Dock 5 hours To install the battery e Insert the tabs on the bottom of the charged battery into the CK31 and snap the battery into place CK31 Handheld Computer User s Manual 5 Chapter 1 Using the CK31 Handheld Computer AB1G battery Inserting the AB1G Battery Maximizing Battery Life There are several things that you can do to extend the life of your fully charged battery e Verify that Radio Power Management is enabled Fast PSP Enabling radio power management allows your radio to switch between awake and sleep modes based on network traffic If you use the default setting of disabled CAM you will have the best network performance data throughput but it will draw the most power from your battery e Verify that the backlight timeout is set to 15 seconds e Verify that each setting under Power Management has a value of 1 minute for a combined automatic shutoff time of 3 minutes You can use Intermec Settings to easily m
88. n the CK31 keypad If you have a special request please contact your local Intermec representative CK31 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Starting the Reprogrammable Keypad Utility Before you can reprogram any key you need to enable the reprogrammable keypad utility To enable the reprogrammable keypad utility 1 Double tap My Computer on the desktop 2 Double tap the Windows folder 3 From the Windows folder double tap FilterKeysToggle exe The Key Reprogram Feature dialog box appears Key Reprogram Feature Programmable Keys DISABLED YES to ENABLE NO to DISABLE 4 Tap Yes 5 Press Ctl Alt Shift A The reprogrammable keypad utility appears Press key to modify Scancode Entered Bie Confirm Scancode Programming a Unicode Character You can program any Unicode character to any key or modified key combination CK31 Handheld Computer User s Manual 111 Appendix C Reprogrammable Keypad To program a Unicode character Start the reprogrammable keypad utility Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields Press Enter The select modifiers dialog box appears Modifier Keys Active Function Key Active Left Function Right Function No Function Ignore Modifiers Select the modifier or function keys that you want to press before you access t
89. n the commands and their parameters see the Intermec Computer Command Reference Manual P N 073529 The Intermec Computer Command Reference Manual is available from the Intermec web site or from the CD that ships on the inside front cover of the user s manual Using the SD Card You can use a Secure Digital SD card to increase file storage and install software The CK31 currently supports SD cards that hold up to 1 GB of information The SD card slot is located on the top of the CK31 just above the laser scanner window To insert an SD card 1 Press Yo to turn off the CK31 2 Unscrew the two captive screws on the SD card door and remove the door 3 Gently insert the SD card into the CK31 with the printed side facing the keypad and screen side of the CK31 CK31 Handheld Computer User s Manual 23 Chapter 1 Using the CK31 Handheld Computer 24 4 Push the card into the slot until it latches in place 5 Replace the door and attach it with the two captive screws SD card door Captive screw 2 places 6 Press Yo to turn on the CK31 To remove the SD card 1 Press Yo to turn off the CK31 2 Remove the two screws on the SD card slot door and remove the door 3 Push in on the SD card until you hear it unlatch The card should eject far enough to easily remove it from the CK31 4 Remove the SD card from the CK31 5 Replace the door and attach it with the two captive screws CK31 Handh
90. ner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock CK31 Handheld Computer User s Manual xi Before You Begin Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty xii CK31 Handheld Computer User s Manual Using the CK31 Handheld Computer Use this chapter to familiarize yourself with the CK31 Handheld Computer In this chapter you will find these sections e Introducing the CK31 Handheld Computer e Using the Battery e Using the Keypad e Using the Touch Screen e Understanding the Status Lights e Understanding the Beeps e Scanning Bar Codes e Using the SD Card CK31 Handheld Computer User s Manual 1 Chapter 1 Using the CK31 Handheld Computer Introducing the CK31 Handheld Computer The Intermec CK31 is an ergonomically designed handheld computer built on the Microsoft Windows CE NET operating system It is a lightweight easy to use
91. nfiguring the CK31 3 Select Communications gt 802 11 Radio gt Security Settings gt Security Choice 4 From the Security Choice list select Funk Security 5 Press Enter An alert box appears telling you that you must save your settings and warm boot the CK31 for your new security choice to take effect 6 Tap OK or press Esc to clear the alert box 7 Save your settings 8 Warm boot your CK31 by pressing and holding the Yo key for five seconds Selecting a Profile for Funk Security You can define up to four profiles for your Funk Odyssey security Different profiles let your CK31 communicate in different networks without having to change all of your security settings For example you might want to set up one profile for the manufacturing floor and one for the warehouse To select a profile for Funk security 1 Tap the Start icon or press C and then The Start menu appears 2 Select Intermec Settings The Intermec Settings application appears 3 Select Communications gt 802 11 Radio gt Security Settings gt Funk Security 4 Optional Give your profiles meaningful names a Select a profile The profile expands b Select Profile Label and a text box appears c Select the text in the box and type in your meaningful name d Press Enter 5 Repeat Step 4 for as many profiles as you want to define CK31 Handheld Computer User s Manual 39 Chapter 2 Configuring the CK31 6 Select the active p
92. ns the lights on the CK31 on in this sequence Good Read light the user defined lights Ready to Work indicator and then the System Status light The lights blink one time each and then they blink five times each From the Start menu e Go to Programs gt Intermec Diagnostics gt Hardware gt LED Test CK31 Handheld Computer User s Manual 79 Chapter 4 Running Diagnostics Network Information Network Test 80 Use the Network Information diagnostic screen to view the DHCP server IP address the CK31 device address and the MAC address From the Start menu Go to Programs gt Intermec Diagnostics gt System gt Network Information Sample Screen Network Adaptor Name MAC PCI PRISMICB1 00 20 e0 40 58 70 This Device IP 0 0 0 0 Dhcp Server IP Exit Esc Use the Network Test to test the network interface connection if you are using DHCP The Network Test searches for a DHCP server first When the test finds a server press Enter to send the Ping command If you do not have DHCP enabled you need to enter the IP address of the host to ping and then press Enter The test sends the ping command four times and displays the results If you receive a result other than ping OK the test failed From the Start menu Go to Programs gt Intermec Diagnostics gt System gt Network Test CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics Sample Screen Ping Dh
93. nternet Explorer but does not allow the user to exit the browser or access non work related web sites For additional help using iBrowse see the Browse User s Guide P N 961 055 015 For a complete list of accessories see Accessories for the CK31 on page 98 CK31 Handheld Computer User s Manual 3 Chapter 1 Using the CK31 Handheld Computer Using the Battery A Warning A Caution A Caution The CK31 uses an AB1G lithium ion battery as its main power source You must fully charge the main battery before you can use the CK31 When you change the battery a backup battery maintains your status memory and real time clock for at least 10 minutes If the battery light blinks or turns on solid you cannot restore factory defaults or perform a warm or cold boot on your CK31 by using the Yo key You must replace the battery with a fully charged battery before you can restore factory defaults or boot your CK31 The lithium ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Avertissement Le paquet de piles d ions de lithium qui est utilis dans cet appareil peut presenter un risque feu ou un risque chimique de br lure s il est maltrait Il ne faut pas le d sassembler le r chauffer 4 une temp rature plus lev e que 100 C 212 F ou Pincin rer Removing the main b
94. o set a password 1 Tap the Start icon or press C and then The Start menu appears CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 2 Select Settings gt Control Panel gt Password The Password Properties dialog box appears Password Properties ke OK Password Settings ji Confirm password oO e E Enable password protection at power on password protection for ver 3 Type your new password in the Password field and then press Tab to move to the Confirm password field 4 Type your new password in again 5 Select the Enable password protection at power on option 6 Tap OK or press Enter You are returned to the Control Panel 7 Close the Control Panel To change your password 1 Tap the Start icon or press C and then The Start menu appears 2 Select Settings gt Control Panel gt Password The Enter Password dialog box appears Enter Password Ay You must enter your password to change Password Settings CK31 Handheld Computer User s Manual 65 Chapter 3 Developing and Installing Applications 3 In the Password field type your password and tap OK or press Enter 4 Type your new password in the Password field and then press Tab to move to the Confirm password field 5 Type your new password in again 6 Select the Enable password protection at power on option 7 Tap OK or press Enter You
95. ocess is complete the Get Connected dialog box appears CK31 Handheld Computer User s Manual 59 Chapter 3 Developing and Installing Applications 8 Get Connected E x Get Connected After installing batteries or plugging in the AC adapter do one of the following Use the serial cable to connect to a COM port on the back of this desktop computer and click Next Use the USB cable to connect to the USB port on the back of this desktop computer ActiveSync will automatically detect the device connection You can also connect your mobile device using infrared IR For more information click Help Ba Cancel Help Connect the AD1 to your PC with the USB or serial cable If you are using a serial cable from the CK31 Start Screen tap My Computer and then choose Program Files gt ActiveSync Serial The default setting for ActiveSync on the CK31 is USB Click Next in the Get Connected dialog box ActiveSync detects a device on the USB or serial port and prompts you to set up a new partnership In the Set Up a Partnership dialog box click Next In the Select Number of Partnerships dialog box select Yes I want to synchronize with only this computer and then click Next In the Select Synchronization Settings dialog box check the items you want to synchronize and click Next In the Setup Complete dialog box click Finish When the partnership has been established the following screen appears on
96. oft Security 1 N 46 Make sure you have configured the communications and radio parameters on your CK31 Open Intermec Settings Choose Communications gt 802 11 Radio gt Security Settings gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose Open For Data Encryption choose WEP For 802 1X Authentication choose TLS or PEAP If you choose TLS a Select Properties and tap the Run App button The Auth Settings box appears Auth Settings User Certificate Issued to Issued by b From the Auth Settings box choose the Select button c Select your certificate from the list and press Enter CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 If you choose PEAP a Select Properties and choose the Run App button The Auth Settings box appears b Select the Validate Server check box c Press Enter Once the radio starts to authenticate the Network Password dialog box appears Network Password OK User Name Password Domain Save password Exit Esc d Enter a User Name and Password and enable the Save Password check box e Optional In the Domain field enter the domain f Press Enter 8 For Network Key Setting choose Automatic 9 Exit Intermec Settings Using LEAP Security Lightweight Extensible Authentication Protocol LEAP also known as Cisco Wireless EAP provides use
97. onfigure CK31 27 signal strength icons 15 SNTP using to synchronize system time 32 Software Diagnostics menu 72 software version viewing 81 sound test 84 specifications electrical 96 humidity 96 power 96 screen 96 temperature 96 start screen understanding 13 static WEP security configuring 48 status beeps 19 checking battery 7 lights testing 79 lights understanding 17 stylus using with touch screen 13 switch reset 92 symbologies bar code default 20 supported 97 synchronizing time on CK31 32 System Diagnostics menu 72 T tapping screen understanding 13 Task Manager disable or modify keypad function 10 opening 16 taskbar described 12 understanding 13 TCP IP network diagram 35 network configuring parameters 35 136 TE 2000 keypad using 8 Terminal Emulation Programmer s Guide 3 technical support accessing on web ix telephone support ix temperature specifications 96 terminal emulation keypads typing hidden characters 100 testing display 77 keypad 79 lights 79 network connection 80 sound 84 time server corporate network server 32 default 32 time synchronizing with time server 32 TKIP using with WPA 40 touch screen calibrating 17 understanding icons 15 using 12 using with stylus 13 Trakker Antares application converting to CK31 57 Transport Layer Security TLS described 44 troubleshooting bar code symbologies 91 configuring
98. ork Parameters for a UDP Plus Network on page 36 UDP Plus is transferring data uh UDP Plus is connected Q The window positioning feature is turned on Pz The CK31 is connected using ActiveSync Repositioning a Window If you need to move a window to see more of a screen you can reposition the window without having to use the mouse pointer When you turn on the positioning feature the focus is on the top window You can change the focus to another window by using Task Manager to select a different task Simply press Alt and then Tab to bring up Task Manager to select a different task To reposition a window bar 2 Use the numeric keypad to move the window 16 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Repositioning a Window Press the appropriate number key for the direction you want to move the window To recenter the window in the CK31 screen e Press 5 To turn off the repositioning feature e Press Alt and then X Calibrating the Screen If the screen does not respond when you tap it with the stylus you may need to calibrate the screen To calibrate the screen 1 Press and then D The Start menu appears 2 Press W to highlight Touch Calibrate and then press Enter The calibration screen appears 3 Follow the instructions to calibrate the screen Understanding the Status Lights The status lights on the CK31 turn on to
99. ow to access these hidden characters on the keypad Typing Hidden Characters on the Keypad To Type Press This Key Sequence on the Keypad Cm and then 6 a and then G a and then I a and then K a and then L and then N a and then O a and then P a and then Q a and then R a and then S a and then T CK31 Handheld Computer User s Manual 99 Appendix A Specifications Typing Hidden Characters on the International Keypads To Type gt Press This Key Sequence on One of the Keypads Cm and then 6 a and then 9 a and then 0 Not hidden Not hidden Not hidden Not hidden Not hidden Typing Hidden Characters on the 3270 5250 TE Keypads To Type 100 Press This Key Sequence on the Keypad a and then 6 Not hidden Not hidden Not hidden Not hidden a and then G a and then I a and then K a and then L a and then N a key and then O a and then P Cm and then Q a and then R Cm and then T Not hidden CK31 Handheld Computer User s Manual Appendix A Specifications Typing Hidden Characters on the VT ANSI TE Keypads To Type Press This Key Sequence on the Keypad Cm and then 6 a and then G a and then I a and then K a and then L Cm and then N Cm key and then O a and then P a and then R Not hidden Not hidden lt Not hidden gt Not hidden 3 Not hidden CK31 Handheld Computer User s Manual 101 Appendix A Specifications 102 CK31
100. pen Intermec Settings Choose Communications gt 802 11 Radio gt Security Settings gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CK31 internally converts it to a pre shared key This value must match the passphrase on the authenticator Exit Intermec Settings Using 802 1x Security 44 802 1x security provides centralized user authentication using an authentication server authenticators access points and supplicants These components communicate using an EAP authentication type such as TLS Transport Layer Security or PEAP Protected Extensible Authentication Protocol 802 1x security provides data encryption using dynamic WEP key management CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 To use 802 1x security you need e An authentication server Note You can also use a MobileLAN access point with software release 1 80 or later as an authentication server For help see the MobileLAN access WA2X System Manual P N 073915 e An access point with an 802 11b g radio e
101. per frequency Imager Settings Decode Security A Intermec Settings Menus Use this diagram to help navigate through the Intermec Settings application This diagram should only be used as a guide it does not accurately represent all of the information you will see on your screen CK31 Handheld Computer User s Manual 29 Chapter 2 Configuring the CK31 Use this table to understand how to navigate and enter information in Intermec Settings Navigating in Intermec Settings To Do This Press Select or expand an option e Tap the option e or w to select an option Select text in a text box e From the highlighted option press Tab e Tap in the text box and drag the stylus over the text Expand an option e Tap the option e Press or w to select an option and then press Alt w Save settings e Tap File gt Save Settings Press Alt F and then press Enter Restoring Default Settings You can restore the CK31 to factory default settings from Intermec Settings For a complete list of the default settings see Default Configuration on page 104 Note Using the Restore Defaults option restores all parameters Z including network settings When you choose to restore defaults you erase the registry As a result you may lose network communications This option should only be used by network administrators or by Intermec support personnel To restore factory default settings 1 From Intermec Settings se
102. pointu quand appuyant sur le remettez z ro le bouton Vous pouvez endommager le remettez z ro le bouton 3 Replace the battery The battery light on the CK31 blinks three times and the CK31 starts the power on sequence You will need to reset the time and date Z Note Date and time settings are not saved through a cold boot CK31 Handheld Computer User s Manual 93 Chapter 5 Troubleshooting and Maintaining the CK31 Cleaning the Scanner Window and Screen 94 A Caution To keep the computer in good working order you may need to perform these minor maintenance tasks e Clean the scanner window e Clean the CK31 screen Clean the scanner window and CK31 screen as often as needed for the environment in which you are using the computer To clean the CK31 use a solution of ammonia and water There are no user serviceable parts inside the CK31 Opening the unit will void the warranty and may cause damage to the internal components Attention Le CK31 ne contient pas de pi ces r parables par Putilisateur Le fait d ouvrir Punit annule la garantie et peut endommager les pi ces internes To clean the scanner window and computer screen 1 Press Yo to turn off the CK31 2 Dip a clean towel or rag in the ammonia solution and wring out the excess Wipe off the scanner window and screen Do not allow any abrasive material to touch these surfaces 3 Wipe dry CK31 Handheld Computer User s Manual
103. ppears do Press MACRO key Scancode Entered Confirm Scancode Recording a Keypad Macro The best use of a macro is for entering repetitive data However you can also record a series of steps in a procedure To record a keypad macro 1 Start the keypad macro utility 2 Press the key you want to activate the macro twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears 124 CK31 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Modifier Keys Active Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you activate the macro For example if you want to press Shift to activate the macro key you select Shift You do not need to select a modifier or function key 5 Press Enter The select timing dialog box appears Key Down Delay O Manual msec Key Up Delay Timed Manual msec 6 Select Timed or Manual for Key Down Delay and Key Up Delay If you select Timed the key response delay matches the timing of the key press If you select Manual you need to enter the time for the delay 7 Press Enter The macro entry dialog box appears MACRO Entry Macro Sequence Entry Yes Use PWord No Use Shell Cancel to Exit CK31 Handh
104. reliable computer that runs client server applications and browser based applications Good read light User defined Scan button Ready to Work indicator Serial Battery port light Battery CK31 Handheld Computer fb CK31 Handheld Computers with an IEEE 802 11b g radio installed are Wi Fi certified for interoperability with other CERTIFIED 802 11b g wireless LAN devices CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer The CK31 includes these features e 802 11b g radio e NET Compact Framework Internet Explorer 6 SQL Server CE e iBrowse e CCX v1 0 compliance e Color display with touch screen e 1D linear imager or 2D area imager e 64MB RAM 64MB Flash Memory e 400 MHz Processor e TE 2000 terminal emulation application including 3270 5250 and VI ANSI as well as support for third party TE applications optional e Data Collection Browser dcBrowser application optional Use this manual to understand how to use the features and options available on the CK31 For additional help using terminal emulation see the TE 2000 Terminal Emulation Programmer s Guide PIN 977 055 008 For additional help using dcBrowser see the documentation that ships with the dcBrowser gateway software or the Data Collection Browser Client User s Guide P N 070011 iBrowse is a locked down web browser for Intermec devices that is compatible with Microsoft s I
105. ring the CK31 42 7 b For Validate Server Certificate choose Enabled and press Enter c You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security Exit Intermec Settings To enable WPA PSK security on your CK31 with Funk security 1 8 Make sure you have configured the communications and radio parameters on your CK31 Make sure you have selected Funk as your security choice Open Intermec Settings Choose Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile For Association choose WPA and press Enter For Authentication choose None and press Enter For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CK31 internally converts it to a pre shared key This value must match the passphrase on the authenticator Exit Intermec Settings Configuring WPA Security With Microsoft Security Use these procedures to set WPA and WPA PSK security on your CK31 with Microsoft security To enable WPA security on your CK31 with Microsoft security 1 2 Make sure you have configured the communications and radio parameters on your CK31 Open Intermec Settings CK31 Handh
106. rname password based authentication between a wireless client and a RADIUS server In the 802 1x framework traffic cannot pass through an Ethernet hub or wireless network access point until it successfully authenticates itself The station must identify itself and prove that it is an authorized user before it is actually allowed to use the LAN LEAP also delivers a session key to the authenticated station so that future frames can be encrypted with a key that is different than keys used by other sessions CK31 Handheld Computer User s Manual 47 Chapter 2 Configuring the CK31 To use LEAP security you need a RADIUS server Cisco access point s Z Note LEAP security is not supported with Microsoft security To enable LEAP security on your CK31 1 2 Z 10 Make sure you have selected Funk as your security choice Make sure you have configured the communications and radio parameters on your CK31 From Intermec Settings choose Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile For Authentication choose LEAP and then press Enter For Association choose Open or Network EAP and then press Enter For Encryption choose WEP and then press Enter Select User name type your user name and then press Enter Select Password prompt choose Enter password now and then press Enter Note You can use Prompt for password to troubleshoot your connection to the network if
107. rofile you want to configure with security settings 7 Configure your security settings Using WPA Security 40 Z Wi Fi Protected Access WPA is a strongly enhanced interoperable Wi Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy WEP Instead of WEP WPA uses Temporal Key Integrity Protocol TKIP for its data encryption method Currently WPA satisfies some of the requirements in the IEEE 802 11i draft standard When the standard is finalized WPA will maintain forward compatibility WPA runs in Enterprise 802 1x mode or PSK Pre Shared Key mode In Enterprise mode WPA provides user authentication using 802 1x and the Extensible Authentication Protocol EAP That is an authentication server such as a RADIUS server must authenticate each device before the device can communicate with the wireless network e In PSK mode WPA provides user authentication using a shared key between the authenticator and the CK31 WPA PSK is a good solution for small offices or home offices that do not want to use an authentication server To use WPA security you need e an authentication server Enterprise mode only Note You can also use a MobileLAN access point with software release 1 80 or later as an authentication server For help see the MobileLAN access WA2XG System Manual P N 074921 e an access point with an 802 11b g radio that supports WPA e a CK31 with the 802 11b g radio
108. rs AB1G Battery Use the lithium ion battery to provide main power to the computer AC1 4 Slot Battery Charger Use the AC1 to charge up to four AB1G batteries at a time The battery charger is designed to sense when a battery is fully charged and not overcharge it ensuring long and consistent battery life AC2 4 Bay Battery Charging Dock Use the AC2 to charge up to four AB1 batteries without having to remove them from the CK31 You can insert up to four CK3 1s with batteries installed making it easy to remember to charge your batteries overnight CK31 Handheld Computer User s Manual Appendix A Specifications AC3 8 Slot Battery Charging Dock Use the AC3 to charge up to eight AB1 batteries without having to remove them from the CK31 AD1 Communications Dock Use the AD1 to charge your AB1G battery and provide power to your CK31 while still having the ability to communicate via a serial Ethernet or USB port AD2 4 Bay Communications Dock Use the AD2 to hold up to four CK31s with a battery installed The AD2 dock charges the batteries provides power to the computer provides one Ethernet connector and provides a serial port for each inserted CK31 CK31 Handle P N 074141 The handle provides a convenient scanning trigger for the CK31 Typing Characters Not Printed on the Keypad The keypad uses hidden key sequences to access characters not printed on the keypad overlay Use the following table to understand h
109. s Manual Chapter 2 Configuring the CK31 Configuring the Network Parameters for a TCP IP Network In a TCP IP network the CK31 communicates with a host computer directly using TCP IP The access point acts as a bridge to allow communications between the wired network and the wireless network Host TCP IP Direct Connect sass ae SS ai isa N lt zy aa 4 Z Ethernet N Access point f E m E e E EE J CK31s N SS a e aiii CK31 in a TCP IP Direct Connect Network To use wireless communications in a TCP IP network 1 Configure these network parameters on each CK31 in the network Network name SSID CK31 Handheld Computer User s Manual 35 Chapter 2 Configuring the CK31 e IP settings if not using DHCP 2 Configure security For help see Configuring Security on page 37 The easiest way to configure the network parameters on the CK31 is to use Intermec Settings For help see Configuring the CK31 Locally With Intermec Settings on page 28 Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network the CK31 communicates with a host computer through the Intermec Application Server Host Ss UDP Plus Ethernet 1 A ll oe Intermec Application Server Access point A A DC EERE Ck31s e ee CK31 ina UDP Plus Network a 36 CK31 Handheld Computer User s Manual Chapter 2
110. s available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language and that it says Intermec Settings upgrade in the filename To remotely upgrade a CK31 using Intermec Settings 1 Install the Intermec Settings application on your PC 2 Create a device upgrade folder and unzip the device upgrade files to it 3 On your PC go to Start gt Programs gt Intermec gt Intermec Settings gt Upgrade Device 4 In the Select upgrade folder dialog box browse to the folder containing your upgrade files and click OK Intermec Settings begins the upgrade process When the next message box appears on the PC display you can remove the CK31 from the communications dock and place it in a charging dock DEVICE UPGRADE x E The remote device upgrade process has been started Estimated FLASH programming time 03 26 00 Minutes Seconds ms The CK31 updates the system and then cold boots 5 Ifyou need to upgrade more CK31s place another CK31 in the communications dock and the remote device upgrade starts automatically 6 When you are done upgrading CK31s choose File gt Exit from the Main Menu CK31 Handheld Computer User s Manual 69 Chapter 3 Developing and Installing Applications 70 CK31 Handheld Computer User s Manual Running Diagnostics Use diagnostics on the CK31 to analyze hardware problems fix application problems and vi
111. ser s Manual 113 Appendix C Reprogrammable Keypad Modifier Keys Active Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response eossooesesesoecssosseosoosssossessesesososs O Reprogram KEY Keyboard Command Run Program Modify Scancode 6 Select Reprogram VKEY and press Enter The Virtual Key VKEY dialog box appears Unicode lt 0x0000 gt 7 Select the Entry Mode for the VKEY character 114 CK31 Handheld Computer User s Manual 10 11 Appendix C Reprogrammable Keypad Entry Mode Description Hex You enter a hex string The hex string must be preceded by Ox The range is from 0x0 to OxFFFF Decimal You enter a decimal string The range is from 0 to 65535 Press Tab or tap in the text box to select the first VKEY text box Type the Vkey string and press Tab or tap in the Unicode text box Type the Unicode string and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage Tap Yes or No Programming Any Key as a Function Key You can program any key to
112. stalled Fonts From the Start menu Go to Programs gt Intermec Diagnostics gt Software gt Installed Fonts CK31 Handheld Computer User s Manual 77 Chapter 4 Running Diagnostics Sample Screen CK30 Font Test Lucida Console WW Europi Wingdings W Europe Tahoma W Europe Courier New WV Europe Arial W Europe Symbol vv Europe Times New Roman W EL Esc Exit J O o e WM Intermec Value Version 78 Use this screen to see the versions of Intermec Value Add IVA version of products on your CK31 From the Start menu Go to Programs gt Intermec Diagnostics gt Software gt Intermec Value Version Sample Screen IVA Versions lt iva_2 02 00 0647 gt 2 CommPortWedgeDH lt 2 02 00 0647 gt 3 DataServer lt 2 02 00 0647 gt 4 Decodes Select App lt 2 02 00 0647 gt 9 More CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics Keypad Test A developer can use the Keypad Test to quickly find the hex value for any key on the keypad You can also test to make sure the keypad is operating correctly From the Start menu e Go to Programs gt Intermec Diagnostics gt Hardware gt Keypad Test Sample Screen Key Test WM_KEYDOWN wParam 0x48 lParam Ox402c0001 Char h Exit Esc LED Test Use the LED Test to make sure that your LEDs lights are operating correctly The LED Test tur
113. supports English and many Western European languages such as French German Italian Portuguese and Spanish You enter all of the characters and functions printed above the keys just like you would ona standard keypad The CK31 supports TE 2000 VT 100 220 320 340 and ANSI TE 2000 5250 and TE 2000 3270 When you order the CK31 with a TE 2000 application you must order the corresponding keypad overlay CK31 Handheld Computer User s Manual 7 Chapter 1 Using the CK31 Handheld Computer Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VI ANSI keyboard and IBM 5250 keyboard or an IBM 3270 keyboard Like the standard CK31 overlay the TE 2000 keypad overlays let you enter all the characters printed on or above the keys The terminal emulation keypads also come with the same color coded keys that are on the standard overlay For more help using TE 2000 terminal emulation see the TE 2000 programmer s guide r N Oo on m lt gt oe Backlight ay Scan Enter Enter button O O Orange r pi 2 ue Green k k Ta Z 8 9 eT ey iS T F7 F1 4 5 6 Fs oe Eee F2 1 2 3 Fa Shift ci SP_ Del 5 Si 2 x 2 rc L 2 gt pe n m n o E oL 7 Oo n n N 7 wo 7 A n a n o T qq n 7 o G
114. tant to set or enable basic network parameters and connect your CK31 to the network The Setup Assistant guides you through setting the following basic network parameters e Date and time including time zone SSID Network name e 802 1x security DHCP server or IP address subnet mask and default router Primary and secondary DNS and WINS addresses e Device name To set other parameters use the Intermec Settings or another configuration method The Setup Assistant runs on the CK31 the first time you turn on the computer Setup Assistant The Setup Assistant will help you quickly configure your device Exit The Setup Assistant Start Screen After you complete the Setup Assistant the CK31 should be communicating with your network A network connection icon appears in your taskbar For more information on the network icons see Understanding the Screen Icons on page 15 CK31 Handheld Computer User s Manual 27 Chapter 2 Configuring the CK31 Configuring the CK31 Locally With Intermec Settings Use Intermec Settings to configure the CK31 and view system information You can access Intermec Settings while running any application To open Intermec Settings 1 Tap the Start icon or press C and then The Start menu appears Computer Documents E Intermec Settings A Touch Calibrate IF Programs Sg Favorites Documents E Settings Hep Run ey Suspend j 7
115. tcuts to some of the applications installed on the CK31 The first time you turn on the CK31 the taskbar displays the Start menu icon the time the keyboard icon and the desktop icon Using the Touch Screen and Stylus Using ScanDemo Your CK31 has a stylus for selecting items and entering information Use the stylus in place of a mouse Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select options close applications or launch menus from the taskbar Double tap Double tap the screen with the stylus to launch applications Drag Hold the stylus on the screen and drag across the screen to select text and images Tap and hold Tap and hold the stylus on an item to see a list of actions available for that item On the pop up menu that appears tap the action you want to perform Most of the default shortcuts on the desktop are standard Windows CE applications However Intermec provides shortcuts to an additional application called ScanDemo ScanDemo is a simple application you can use to verify that your imager is working correctly ScanDemo enables the CK31 to read bar code labels and display the information encoded on the label along with the symbology used to encode it To open ScanDemo 1 Double tap the ScanDemo shortcut on the desktop The ScanDemo application opens 2 Scan a bar code label For information on how to scan a bar code label see Scanning Bar Cod
116. tely if someone is injured and stops breathing Any delay could result in death To work on or near high voltage you should be familiar with approved industrial first aid methods Energized Equipment Never work on energized equipment unless authorized by a responsible authority Energized electrical equipment is dangerous Electrical shock from energized equipment can cause death If you must perform authorized emergency work on energized equipment be sure that you comply strictly with approved safety regulations CK31 Handheld Computer User s Manual vii Before You Begin Safety Icons A Warning A Caution This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Avertissement Un avertissement vous avertit d une 2 ked t 2 gt 2 proc dure de fonctionnement d une m thode dun tat ou d un rapport qui doit tre strictement respect pour viter occurrence de mort ou de blessures graves aux personnes manupulant quipement A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Attention Une pr caution vous avertit d une proc dure de fon
117. tic from the Start menu e A sample diagnostics screen 72 CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics 802 11 Information The 802 11 Information diagnostic tool provides detailed information about your 802 11b g radio You can view information such as the SSID the radio signal strength indicator RSSI the channel and the MAC address of the connected access point From the Start menu Go to Programs gt Intermec Diagnostics gt System gt 802 11 Information Sample Screen SSID Not Associated Data Rate 2 0 Mbps RSSI Unknown Channel 11 2462 MHz SNR Unknown AP 00 00 00 00 00 00 00 20 e0 40 58 70 Exit Esc Authentication Information Use the Authentication Information diagnostic to see the state of your security authentication You can use this information to troubleshoot why your device may not be authenticating This diagnostic works with both Microsoft and Funk security choices From the Start menu Go to Programs gt Intermec Diagnostics gt System gt Authentication Information CK31 Handheld Computer User s Manual 73 Chapter 4 Running Diagnostics Sample Screen Authentication Info OK 07 22 15 PCIPRISMICB1 INTERMEC Assoq 07 22 17 PCNPRISMICB1 INTERMEC Failed 07 22 17 PCNPRISMICB1 Preferred list exha Unknown event Oxc Battery Information Use this diagnostic to view information on t
118. tic screen 79 typing hidden characters 99 using 7 10 using color coded keys 9 133 Index launching an application from a key or key combination 117 applications automatically 64 LEAP security configuring 47 LED Test diagnostics screen 79 lights status 18 testing 79 understanding status 17 Lightweight Extensible Authentication Protocol LEAP described 47 linear imager scanning 21 loading certificates for security 50 locking a key 9 M MAC address viewing 80 macros creating keypad 110 123 enabling the keypad utility 123 recording 124 removing 126 stop recording 126 understanding icons 123 manuals downloading from web ix maximizing battery life 6 memory viewing available 82 83 menu structure Intermec Settings 29 Microsoft security configuring 802 1x security 46 configuring WEP 49 configuring WPA 42 configuring WPA PSK 44 modifying keypad functions 10 mouse moving a window 16 moving a window 16 N O navigating in Intermec Settings 30 network connection testing 80 Information diagnostics screen 80 protocols supported 34 Test diagnostics screen 80 no network connection icon troubleshooting 89 134 omni directional scanning 22 Operating System Version diagnostics screen 81 operating system upgrading 67 operating the CK31 humidity range 96 temperature range 96 troubleshooting 86 options keypad 96 orange key illustration 8 using 9 P
119. uring the computer for 802 1x security check these problems and possible solutions Problems While Configuring 802 1x Security Problem Solution The CK31 indicates that it is Make sure that the CK31 IP address host IP address authenticated but it does not communicate subnet mask and default router are properly configured for with the host your network Note Do not cold boot the CK31 Cold booting the computer resets the time and date The CK31 does not appear to be The CK31 may not be communicating with your access authenticating and a network connection point Make sure the network name on the CK31 is the icon does not appear on the status bar To same as the network name SSID of the access point that see a list of network connections icons see you are trying to communicate with The default network Understanding the Screen Icons on page name is INTERMEC 15 The 802 1x security network may not be active Make sure that the server software is properly loaded and configured on the server PC For help see the documentation that shipped with your server software CK31 Handheld Computer User s Manual 87 Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Configuring 802 1x Security continued Problem Solution A network connection icon appears in The CK31 may not be communicating with the access point the status bar but it disappears that you want it to communicate with Make sure that th
120. work as a function key You can choose for your function key to behave as Scanner Trigger Backlight Key Contrast Key Volume Key Mouse Key Toggle Rotate Display Insert VKey LWIN VKey Menu launch on CK31 Delete VKey Backtab VKey Pan Mode Toggle High Contrast Toggle Accessibility changes to system colors Contrast Lighter Contrast Darker CK31 Handheld Computer User s Manual 115 Appendix C Reprogrammable Keypad e Reprogram Key key sequence to launch the reprogrammable keypad utility e Reprogram Key Delete deletes the key sequence to launch the reprogrammable keypad utility e Record MACRO record a new key sequence to launch the Macro Utility e Delete MACRO deletes the key sequence to launch the Macro Utility To program any key as a function key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Modifier Keys Active Function Key Active Left Function O Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears 116 CK31 H
121. y This storage area is not deleted during a cold boot CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications If you have an SD card inserted in your CK31 it appears as the SDMMC Disk folder This folder is the recommended location for placing your application install files There are several ways you can install files and applications on the CK31 e ActiveSync e SD Card e FTP Server e Wavelink Avalanche The following sections explain how to use each one of these processes to install your application on the CK31 Installing Applications Using ActiveSync You can use ActiveSync to establish a connection between your PC and the CK31 ActiveSync allows you to transfer files synchronize files perform remote debugging and other device management activities ActiveSync is a free application available from the Microsoft web site To establish a partnership between your PC and the CK31 you will need e a USB cable or a female to female null modem serial cable e an ADI communications dock e ActiveSync version 3 7 1 or later Installing ActiveSync and Establishing a Partnership You can use either a USB cable or a serial cable to establish your initial partnership between the CK31 and your PC To install ActiveSync and establish a partnership 1 Download ActiveSync from the Microsoft web site and follow the onscreen instructions for installing it on your PC When the installation pr
122. your PC showing the device name of your CK31 and the Connected status 60 CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Microsoft activesync Eix Fie View Tools Help Sync abt Details Explore Options WindowsCE Connected Synchronized Information Type Status The Microsoft ActiveSync Screen An ActiveSync icon also appears on the CK31 status bar indicating that it has established an ActiveSync partnership with your PC try the Get Connected dialog box appears on your PC with the message Your device was not detected Make sure all of your cables are securely connected and click Next on the Get Connected dialog box until your device is detected You may have to try removing the CK31 from the AD1 and then inserting it back into the communications dock to establish a partnership Z Note If ActiveSync does not establish a partnership on the first Now that the partnership has been established ActiveSync initiates all future connections To connect to your PC using ActiveSync in the future simply place a CK31 in the AD1 communications dock connect the CK31 serially to your PC or turn on the CK31 Using ActiveSync to Copy Files and Install Applications You can use ActiveSync to copy files to the CK31 and to install applications Use the following procedures to learn how to copy files and install applications on the CK31 using ActiveSync
123. your files is saved to the Persistent Copy folder in your desired location 7 Close Intermec Settings Upgrading Your CK31 There are two ways to upgrade your CK31 e You can upgrade your computer using an SD card e You can remotely upgrade your computer using Intermec Settings When you upgrade the operating system you erase the current configuration and replace it with the new default configuration You will need to set the network communications parameters on the CK31 to reestablish communications with the other devices in the wireless network Upgrading the Operating System Using an SD Card To upgrade the operating system you need e an SD card e an SD card reader optional e the latest upgrade ZIP file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language and that it has an SD at the end of the file name You can use any file transfer method ActiveSync FTP server and so on to copy the ZIP file to your SD card Intermec recommends using an SD card reader SD card see Using the SD Card on page 23 for information on how to remove and insert the SD card Z Note If you are using an SD card reader to copy files to your CK31 Handheld Computer User s Manual 67 Chapter 3 Developing and Installing Applications 4 To upgrade the operating system 1 Download the latest upgrade ZIP file fro

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