4. TROUBLESHOOTING
Contents
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6. 7 the Before of the door hook 577777 dE operation VVhen the door is pulled by force al hee dE P p y open operation door a dz VVhen th door dL This occurs in the Boil wash because the door is Ben MIE Goor I I is not locked During pushed due to a pressure difference from internal Rerih d tion temperature changes close operation Door Error LO The door lock svvitch terminal is connected Unlock incorrectly Fail The door lock switch terminal is broken dE1 dE1 This occurs intermittently because of an electric FL wire leakage Lock Fail Main PCB fault This occurs if the Power switch is turned on off dE2 dE2 continually and too much heat is generated This error is difficult to be reproduced The start condenser terminal comes out of place when inserting the top cover The fan motor has a wire disconnected or the belt is out of place Therefore the fan does not start F The cooling wings are restrained or stains have FE sah lor FE developed on the bearings Therefore the fan does not start Start condenser fault In this case you cannot detect it with a tester Always replace the start condenser Troubleshooting _ 33 Error Type Drum Error mode Old error mode For USA Fully automatic Causes Remarks Heater Error HE HE ES HE1 HE 1 E1 Ec HE2 HE2 HE3 Hr Heater Relay The washing heater is short circuited or
7. cover is engaged incorrectly Water leakage occurs at the drain hose The duct condensing holding screws are worn The nozzle diaphragm is engaged in the opposite direction or the rubber packaging is omitted Water leakage occurs because the screws that hold the tub back and front in place are fastened incorrectly The leakage sensor is faulty Overflow Error OE OF OE OF E3 OE Water is supplied continually because the water level detection does not work Because the drain hose is clogged and there is an injection error at a narrow section the water level detection does not work and water is supplied continually Water is supplied continually because of freezing or because there is foreign material in the water supply valve This error may occur when the water level sensor is degraded For USA products this error occurs because the water level sensor terminal is out of place 34 Troubleshooting Drum Fully Error Type Old Causes Remarks u error For USA automatic mode mode The washing heater in the tub has an error Contact error temperature sensor fault fault The connector is connected incorrectly or is I disconnected uu ie tE1 tE1 tE _ If the water level sensor operates without water S 6E because the water is frozen or for any other incorrectly or reason and the temperature sensor engaged at aaa wire the bottom to prevent overheating for the washing di
8. 1 Check the wire connections Error Detected 2 Replace the Mems PBA 3 Main PBA wire connection error or PBA s silver nano part malfunction Replace if necessary Troubleshooting _ 35 CORRECTIVE ACTIONS FOR EACH ERROR CODE 4 2 suonn joA 1 y Jo p ds y uo Buipu d p Jayip Aew s Be loA AZI o j euuioiddv eouejsisoy pueu Aq wnup y uun p Snpoid 1 o sp u LUNJP y JO uol njoA 1 dOSN4S T VH 8U JO apis y UO uid OU JO pue Z SON JO UB SIS M y YOLOW 3SVHd 434 1 lt Vdd y 5 d 1 SI 1 0 10 onuo Ygd 24 J yne 824 UIEN u 104 o np suono uuoosip 109 10 ne 0 O Sr OF pebewep Joje s pue 10 01 Jo oW BUlUSEAA eouejsisoy SI JOJOW OU JO JO E S y JOUJOUM YOOUD 1o 9 uuoo ae ua aa YOSNAS OHOWL l Jo 1OSU S IlEU Josuas jeyu io ow Buiysem cst HEH oi j p s y uo uld N Y JO y pue y 5e d 1 s Josu s jey BU Jl U JO SUOHO UUO 991109U 36 SON JO v uonui oo o np 1osu s ileu 1o ouu Bu uSEAA 36 YOLOW 1 543 1 4 sinooo sne5 q p eldsip si LIE ne Jolouu BuluSEAA S128 UO2 pue suol uuoo 1 JOJOBUUOD JOJOW
9. 4 TROUBLESHOOTING 4 1 ERROR MODES p This is a washer integrated error mode For detailed information refer to the general repair scripts Drum Full Error Type Error 5 T Causes Remarks mode mode The part of the hose vvhere the vvater level sensor is located is damaged punctured The hose is clogged with foreign material The hose is folded Water Level JE TE LE JE Too much lubricant has been applied to the Sensor E7 insertion part of the air hose Hose engagement error disengaged Part fault Faulty internal soldering The water level sensor terminal is disengaged Main PBA fault The PBA connector terminal is not connected For USA 3E The motor spin net is not engaged products this motor s internal coil is damaged short error occurs EB circuited or cut because of 8E The hall sensor terminal is not connected restrained Foreign material a screw has entered the motor evolutions Motor overloaded due to too much laundry Non For USA sensing products this i ani The motor hall sensor terminal is not connected error occurs Motor 7 2 is Error and Ha I nsor Error Je Sa driving error from the PBA is weak lanes nstable relay operation etc laundry etc This occurs due to erroneous operating signals for the motor hall sensor SES The IPM terminal of the main PBA is not connected bE The DD motor cover is out of place Th
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11. dau JOO e sey 109405 A BU J 9401 qn pue SOH seq y uo beye i Aue JO Y29949 1 4 A JEWsOU ou s op Jl Eyd M uoned do JO OW leip 3y ubia 94 BAOWAY EH YEU y u Ju uu BeBu UM ase smojj q uep y Wed jo uiooul JO sou JO 131 Jog sne q s nooo 10119 511 Sululeip jeinjyeu 104 se AQ y ul jenazew zF DEYE 7 I JEAA 9102 JO S JM UonoE Beye Aue 10 se yons Aue oye pue suono uuoo qn pue Aue Joy yoouD Z seq y uo DBEYE Aue 104 Y92949 SAO Q OU Ul jenazew UBIaJO Aue s Beuieiq oneulo ny ddALdNNd NIVYd sino52o JH UV ney Ji 9ejd y 13 Je u weas v Y UD UOSE S 1 UIM y Ul Bu z991J SINODO ZJH UV uonoun c H 1 oeyd i Ayjnej 51 JoSues Buigp ui Ao 2401 1042 11e JO p v sne5 g p y JO y Je LJH sino5o JH JO JH UV nzes dw PSs v JO ynezjy 46 Anez Ji 9e d J yeyeoy ne J9 eSH DUlUSEA y
12. e PCB housing terminal is not connected 3E4 3E4 PBA fault DD motor fault Foreign material is entering the water supply valve The water supply valve terminal is not connected Wire disconnected 4E The warm water and rinse connectors are wrongl utile 7 4E nF 9Y occurs in the E1 connected to each other Wool Course This occurs if the PCB terminal from the drain hose to the detergent drawer is not connected Water Supply AE Check whether the transparent hose is folded or Error torn The cold and warm water supply hoses are The water wrongly engaged into each other supplied for 1 4E1 4Ed The temperature of the water supplied through minute drying the dry valve during a dry cycle is sensed as the drying cycle higher than 70 C is 0 3 0 4 L AE2 E8 _ The water temperature is sensed as higher than 50 C in the Wool or Lingerie courses Troubleshooting _ 31 Drum Error Type Error Old error mode mode For USA Fully automatic Causes Remarks SE in E E Drain Error 5 E5 nd o The pump motor impeller is damaged internally The wrong voltage 220 V 110 V is supplied to the parts Part fault This occurs due to freezing in the winter season The drain hose is clogged Injection error foreign material Clogged with foreign material The water pump terminal is not connected rubber band bills cotton hair pins coins Motor Error 8E 3 This occurs when motor dr
13. has a wire disconnected The washing heater in the tub has an error Contact error temperature sensor fault If the water level sensor operates without water because vvater is frozen or for any other reason and the temperature sensor engaged at the bottom to prevent overheating for the vvashing heater detects a temperature of 100 to 150 C the washing machine turns the input power off For USA products if the heater has no error this occurs because of a PBA relay malfunction This error occurs when the red temperature sensor at the center of the dry heater operates at a temperature higher than 125 C Corrective action Press the button at the center lightly The washing machine will operate normally Alternatively replace the temperature sensor if the temperature sensing is unstable because of functional degradation This occurs when the steam function does not operate normally This error does not occur in existing drum products Check whether the product is a steam model Water Leakage Error LE LE1 WE E9 LE LE Heater engagement fault out of place The air hose is out of place and water leakage occurs during the spin cycle The tub back at the safety bolts fixing part is broken Water leakage occurs at the front with foaming because of too much detergent Water leakage occurs because the connecting hose to the detergent drawer is connected incorrectly The drain pump filter
14. iving is unstable because the motor hall sensor does not work This occurs when the PBA IPM operation is unstable or the control circuit has an error Check whether the wire connector is connected correctly or whether there is a contact error 9E1 PH1 9E2 Plo Power Error 2E PF Check the consumer s power conditions Make sure to check the operating voltage Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine s operation carefully Check the voltages An error occurs when under or over voltage is supplied F r Full Check vvhether a plug receptacle is used Automated When the connecting wire is 1m a momentary products no low voltage may drop up to 10 V error code is Main PBA fault sometimes displayed for a This error is not a fault but occurs during a PRE CITOL momentary power failure If started again when this error code is displayed the operation restarts from the cycle that was stopped due to the power failure If the washing machine is not operating and this error code is displayed it is displayed to notify that a power failure has occurred Communication Error AE 13E The signals between the sub and main PBAs are not sensed because of a communications error Check the connector connections between the sub and main PBAs carefully Check for incorrect or loose connections etc Remove the sub PBA C Panel and check f
15. or any faulty soldering bE1 12E Switch Error Main Relay Error bE2 14E EZ The Povver button is pressed continually for more than 12 seconds The svvitch is pressed unevenly because of a deformation of the control panel This error may occur vvhen the screvvs that hold the sub PBA in place are tightened too much A button other than the Povver button is continually pressed for more than 30 seconds Deformation of an internal plastic injection part A screvv for assembling the sub PBA is tightened too much bE3 18E Sr The main relay of the PBA is short circuited When the The main relay terminal is connected incorrectly PBA motor The terminal is bent and contact cannot be relay does not made operate 32 Troubleshooting Drum Fully Error Type Old Causes Remarks Error error For USA automatic mode mode This occurs when the temperature of the washing machine is more than 55 C and no draining is If this error performed occurs for Reason If hot water comes into contact with skin it another Coolinq E CE CE may cause burns reason it J cE I This occurs when the water temperature for a is due to a specific course exceeds 55 C In that case the washing heater water will be drained to the Reset level sensor fault This represents a thermal sensor error or any Replace it misuse of the unit dS A switch contact error because of a deformation
16. sconnected heater detects a temperature of 100 to 150 C or contact error the washing machine turns the input power off Duct The temperature sensor for the duct assy fan condensing Temperature housing is faulty temperature A sensor fault such as an internal short circuit or 1 sensor fault for tE2 tE2 9 1 wire disconnection models before The connector is out of place or has a contact the silver nano error function was applied This occurs when the duct condensing Dry heater temperature sensor is open temperature This occurs when the duct condensing sensor fault for tE3 tE3 temperature sensor has a wire disconnected or is models before short circuited the silver nano The connector is out of place or has a contact function was error applied laundry causes this error check the ancl Error UE E4 dc UE Find the reason for the unbalance and solve it as directed in the user manual This occurs when too much foaming is detected It is also displayed while foaming is removed When the removal is finished the normal cycle Foaming Sud _ SUdS _ proceeds Sud or SUdS is displayed when too Detected much foaming is detected and End is displayed when the removal of the foaming is finished This is one of the normal operations It is an error for preventing non sensing faults Error detected in the Mems PBA or data error detected Check the vvire connections Replace if necessary Mems PBA E8
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