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xSeries 206 Type 8482 and 8487 - Page d'accueil

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1. 1 1 2 2 3 3 4 4 5 2 4 E E IBW 33F8354
2. CD ROM Class 3A Class 3B RON CD ROM 4 AS 18Kg 32Kg 55Kg
3. d WA CAE UR OP ME o AA 2 7 mp 1 sp 122 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Aka 10 A 82 180 gt 82 180 Appendix B Related service information 123 Important Toutes les consignes Attention et Danger indiqu es dans la biblioth que IBM documentation sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 DANGER Le courant lectrique passant dans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de r
4. Hard disk drive activity LED green A Hard disk O O drive status 0 LED amber EH SCSI hot swap m hard disk drive connector Di O O The following illustration shows the rear connectors on the hot swap drive backplane as seen from the rear of the server drive cage 1 SCSI cable connector SCSI power cable connector FC cable connector Chapter 4 Installing options 37 Complete the following steps to install a hot swap hard disk drive 1 8 Read Installation guidelines on page 23 and the safety information beginning at Safety information on page 107 Turn off the server and peripheral devices and disconnect all power cords and external cables Note If the server is configured for RAID operation the installed drive may not be recognized and reconfigured by RAID until the server is turned off and turned back on Unlock the side cover Slide the drive bay lock bar to the left to access the drive bays Remove the filler panel from one of the empty hot swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server Touch the static protective package co
5. AA 2 sp 10 10 A 82 Kg zu 134 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 22 i ol H te ASS UCH So o ELE x A aree 2918 202010 EM US as 428 At ore e 9 g SISI ae sol 5 15 a aus 5 gt e S 9 E o 300 Y 0 ud Hol HAOI 5 Server Library l L PE AIX Se 3 ue as Da m um wm ee Xa E E mu i 35 Y a ul EO m 4 Asa za Ho I m lt O ow c IN OO quis X oo 3 3 m s mH JU A qu K a 382 35 Ss Qu 1 o m 5 Hg Bh oz mA Ens RI S 3uw 8 2 mw a M du MEA oj 9 m d wi I mou ou M D ap cs Ju ZE Wm FEES ol X x Hr 0 az o E RO ze zl zu a lt M PAL 3 33 5 m S t m U m dw m cibi 35 Re s W 5 ra zou RO 5 SZ KI 5 Su We LEA E M CHL om az 8 m BE sb Bi ds Y Saca us gio 5 o 9 So Cm et x am mw 4 3 uu Ral HORS nH MX 5 5 Si DU Wy a ug In st o w 2 sMo mm do a Ih mL 5 RE W OU w ki Riz KS mau EUN E a Ju 9 s N cua wR aan Sa z SH m m m y Hat as 3 8 om Jum mA uo O ms Ul RU MS Rs 8 Bes lt a B Sm m s So HO wam Rz S
6. HH Microprocessor fan error LED System fan 2 error LED LI de i B La ET I System fan 1 error LED E E i Standby power LED II 72 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide System board switches and jumpers The following illustration shows the location of the switches and jumper blocks on the system board o HHH o HH HH HH DODO EH o o B 7 Boot block oH Jumper JP1 e ao 33 4 CMOS jumper JP2 Any jumper blocks on the system board that are not shown in the illustration are reserved For information about BIOS code recovery or the boot block recovery jumper see Recovering from a POST BIOS update failure on page 20 System board removal Notes 1
7. 4 4 5 HAR E h 2 A IBM 33F8334 gt AMZ Bin Jedi 100 C 212 F HERMAN ERA E E O Appendix B Related service information 121 3 AN S44 Ge CD ROM DVD tati gt AMSA ADMET gt AH MEME S ET o EIS XXE EMM Fo EEJ ED SA NA Class 3A Class 3B Ree AL EAN AD 1 BEER EHEM EEE ik Fe 8 4 A gt 18 37 gt 32 70 544 gt 55 121 2 8 E gt ER 5
8. ni 100 C wae Appendix B Related service information 133 3 4 A CD ROM DYD
9. 118 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 4 A 218 kg 37 5 232 kg 70 5 Ej 55 kg 121 2 85 Ka 5 ee HET ETS gt a o A Ld VES Tor SARA REET AERA METERS HERE in Appendix B Related service information 119 i EA TEERAA RRMA EME MCN ABRANGE RRE HAEA NARA ER 10 gt E A 82kg 180 4 gt 82 kg 180 135 120 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide se Server Library REM EE A E
10. 1 2 2 3 3 AEM LATAS BA 4 Appendix B Related service information 117 2 AN IBM 33F8354 HATER o 100 212F 3 LIE CD ROM DVD FERIE CEN ili ili LERHE A A 3A SB
11. Channel 3 and 4 Channel 1 3 and 4 Channel 2 3 and 4 nl mo own co o InsJoluo sr oInm i Channel 1 2 3 and 4 b Confirm that the channels identified from the error in step 2a are the cause of the error by verifying that the error presents itself only when the offending channel is reconnected 94 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide c Check termination of identified channel Note SCSI channel termination details if any appear elsewhere in this publication d Check for proper backplane jumper configuration Note SCSI channel jumper details if any appear elsewhere in this publication e Check for proper cabling configuration in systems that_use hard disk drive status cables Reconnect all cables removed in step 1 on page 94 f Disconnect one drive at a time attached to the channel identified in step 2a on page 94 then restart to determine which drive is causing the error g Replace SCSI cable h Replace SCSI backplane FFFF or other code not listed il Place download jumpers on the controller and try to flash the firmware code to the card Isolate between SCSI subsystem and controller by disconnecting all SCSI cables attached to the suspect card and restart Attention Do not press F5 Doing so changes the server configuration If ISPR code is EF10 after disconnecting cables follow these steps until the error is e
12. Read Installation guidelines on page 23 Read the safety notices at Safety information on page 107 e Read Handling static sensitive devices on page 24 Complete the following steps to remove the SCSI mini PCI X adapter 1 2 and Turn off the server and attached devices then disconnect all power cords and external cables Note It may be easier to perform this procedure if the server is laying on its side Remove the cover and support bracket seg Removing the side cover on page Removing and installing the support bracket on page 28 Remove any adapters see Installing an adapter on page 44 that impede access to the SCSI mini PCI X adapter Disconnect the cable from the SCSI mini PCI X adapter Note The illustrations in this document might differ slightly from your hardware Note The plastic stand offs are shown detached in the illustration above Using pliers gently pinch the top of each of the two plastic stand offs that secure the adapter to the system board then place a finger under the adapter near each stand off and pull up until the adapter disengages from the stand off Chapter 6 Field replaceable units 61 Note If the stand offs come away from the system board with the SCSI mini PCI X adapter remove them from the adapter as described above and push them back into their apertures on the system board making sure that they snap firmly into plac
13. 3 Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector on the system board see System board internal connectors on page 70 7 SCSI cable SS SCSI connector 4 Complete the installation of the optional SCSI adapter Installing a security rope clip To help prevent hardware theft you can add a security rope clip and cable to the server After you add the security cable make sure that it does not interfere with other cables that are connected to the server Before you begin obtain the following items A flat blade screwdriver An adjustable wrench A 19 mm 0 75 in rope clip or wire rope similar to National Manufacturing number 3230 stock number 176 735 Threaded nuts that fit the rope clip A security cable A lock such as a combination lock or padlock Complete the following steps to install a rope clip 1 Turn off the server and all attached devices Disconnect all power cords and external cables then remove the side cover see Removing the side cover on page 26 Use a screwdriver to remove the two metal knockouts Insert the rope clip through the rear panel then attach and tighten the nuts Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation and from which Chapter 4 Installing options 47 the cable cannot be re
14. Ethernet 2009 250 80200 Serial 2 O o 608 398 O 000 069 23005 xe o o o 200 9 Oro gs amp 008 Q amp The following sections describe these connectors If you have an optional Remote Supervisor Adapter II system management adapter installed in PCI X slot 2 the server also has an additional Ethernet connector an additional serial connector and an Advanced System Management ASM Interconnect connector See the documentation that comes with the Remote Supervisor Adapter Il for more information about the ASM Interconnect network Copyright IBM Corp 2004 53 Auxiliary device pointing device connector Use this connector to connect a mouse or other pointing device The following illustration shows an auxiliary device connector 6 0 O 5 40 0 3 O O 2 1 Ethernet RJ 45 connector The following illustration shows an Ethernet connector Activity LED Link LED green green 8 1 Connect a Category 3 4 or 5 unshielded twisted pair UTP cable to this connector The 100BASE TX and 1000BASE T Fast Ethernet standards require Category 5 or higher cabling For more information about the Ethernet controller see the User s Guide Keyboard connector Use this connector to connect a PS 2 non USB keyboard to the server The f
15. Installation guidelines A System reliability guidelines Handling static sensitive devices Major components of the xSeries 206 Type 8482 and 8487 server Removing the side cover Removing the bezel Removing and installing the support bracket Installing a memory module Installing a drive Installing a drive in bay 2 or 4 e Replacing the CD ROM drive in bay 2 Replacing the diskette drive in bay 3 Installing a hot swap SCSI hard disk drive in bay 5 6 or r7 NO RAR D HH SCSI IDs for hot swap hard disk drives Installing a non hot swap SCSI hard disk drive in n bay 4 5 B or y Installing a simple swap Serial ATA hard disk drive in bay 5 6 or 7 Power and signal cables for internal drives ss ue cm ie a Installing an adapter Cabling an optional SCSI adapter Installing a security rope clip Replacing the battery Completing the installation Replacing the bezel Replacing the side cover Connecting the cables Updating the server configuration Connecting external options Installing the server in a rack Chapter 5 Input output connectors Auxiliary device pointing device connector Ethernet RJ 45 connector Keyboard connector Parallel connector Serial connectors Ultra320 SCSI connector Universal Serial Bus connectors Video connector Chapter 6 Field replaceable units Hard disk drive backplane SCSI mini PCI X adapter Rear fan Control panel assembly
16. bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gefahrlich Aus Sicherheitsgr nden Bei Gewitter an diesem Gerat keine Kabel anschlieBen oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieBen Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlieBen Signalkabel m glichst einh ndig anschlieBen oder l sen Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschliefen Kabel l sen 1 Alle Ger te ausschalten und 1 Alle Ger te ausschalten Netzstecker ziehen 2 Zuerst Netzstecker von Ste
17. CD ROM drive continued removing 35 chart troubleshooting 18 checkout general 13 checkout procedure 14 components 25 system board 69 configuration parallel port 54 updating 51 Configuration Setup Utility 9 connector battery 69 microprocessor 69 connectors adapter 69 cable 70 external port 71 external port connectors 71 input output 53 internal cable 69 70 memory 69 serial 55 serial port pin assignments 55 system board 69 Ultra160 SCSI 55 universal serial bus USB 56 video 57 VRM 69 control panel assembly removing 63 controller SCSI 46 controls 4 controls and indicators 4 cooling 3 cover replacing 50 D diagnostic error codes 83 error message tables 18 error messages 16 programs 16 17 programs and error messages 16 test log 17 test log viewing 17 18 text messages 16 tools 15 DIMM connector installing memory 29 locations 29 DIMM retaining clips 30 diskette drive activity LED 4 installing 31 32 39 removing 36 diskette eject button 4 145 display problems 88 drive bay filler panel 32 cage lowering 60 hot swap bay identification 36 installing 38 support 36 installation 32 39 drives installing 31 E eject button CD ROM 4 diskette 4 electrical input 3 environment 3 error 72 error messages diagnostic 16 18 small computer systems interface SCSI 18 error symptoms 86 errors diagnostic code format 16 POST ISPR 93 SCSI 96 ServeRAID 92 service processor 92 Ethernet activity
18. Front USB connector POP Power supply E Microprocessor and fan sink System board System board option connectors System board internal connectors System board external connectors System board LEDs System board switches and jumpers System board removal Chapter 7 Symptom to FRU index Beep symptoms bod D cu No beep symptoms POST error codes Diagnostic error codes System board LEDs Error symptoms i Service processor error codes ServeRAID error codes POST ISPR error a a SCSI error codes Undetermined problems Problem determination tips xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 8 Parts none ope 8482 and 8487 System PEE Recovery CDs Keyboard CRUs Power cord CRUs Appendix A Getting help and technical assistance Before you call Using the documentation Getting help and information from the World Wide Web Software service and support Hardware service and support Appendix B Related service information Safety information General safety Electrical safety Safety inspection guide Handling electrostatic discharge sensitive devices Grounding requirements i Safety notices multilingual translations Appendix C Notices Edition notice Trademarks Important notes Product recycling and disposal Battery return program Index Contents 99 100 102 102 103 105 105 1
19. If the green hard disk drive activity LED is flashing it indicates that the drive is being accessed SCSI IDs for hot swap hard disk drives The hot swap drive backplane controls the SCSI IDs for the internal hot swap drive bays The SCSI ID for each hot swap hard disk drive is printed on the hot swap lock bar The following table lists the SCSI IDs for the hard disk drives and backplane that are connected to one channel in hot swap hard disk drive models In the typical configuration the standard hard disk drives and backplane are connected to channel A Device SCSI ID AIC 7901 controller mini PCI X slot 7 Hot swap backplane 9 Drive bay 7 12 Drive bay 6 13 Drive bay 5 14 Installing a non hot swap SCSI hard disk drive in bay 4 5 6 or 7 Some server models come with non hot swap SCSI hard disk drives Before you install a non hot swap SCSI hard disk drive read the following information Read the documentation that comes with the drive for cabling instructions Route the cable before you install the drive Do not block the airflow from the fans You can install up to four non hot swap SCSI hard disk drives in the server Install non hot swap SCSI hard disk drives in this sequence bay 7 bay 6 bay 5 and bay 4 See Installing a drive in bay 2 or 4 on page 32 for information on how to install a hard disk drive in bay 4 Complete the following steps to install a non hot swap SCSI ha
20. Insert a blank high density diskette into the diskette drive b Type filename a where filename is the name of the file you downloaded from the Web and press Enter The downloaded file is self extracting when copied to the diskette When the copy is completed you have a startable or bootable IBM Enhanced Diagnostics diskette 5 If you are creating a diagnostics CD use a blank CD in conjunction with the software you generally use to create a startable or bootable CD Starting the diagnostic programs and viewing the test log The IBM Enhanced Diagnostic programs isolate problems from the server hardware and software The programs run independently of the operating system and must be run either from a CD or diskette This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related The test log records data about system failures and other pertinent information The following sections describe the diagnostic procedure for the diagnostics CD and the diagnostics diskette Note The system error log is available on the xSeries 206 server only when the server has an optional Remote Supervisor Adapter II Using the diagnostics CD To start the IBM Enhanced Diagnostics using the CD complete the following steps 1 Turn off the server and any peripheral devices 2 Turn on all attached devices then turn on the server 3 When you see Press
21. Online support You can download the most current diagnostic BIOS flash and device driver files from http www ibm com pc support O Copyright IBM Corp 2004 iii iv xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Contents Copyright IBM Corp 2004 About this document Important safety information Online support Chapter 1 Introduction Related documentation Notices and statements used in this document Features and specifications Server controls LEDs and power Front view Rear view Server power features Chapter 2 Configuring the server a Using the Configuration Setup Utility program Using the Adaptec HostRAID configuration programs Using the Intel Gigabit Ethernet N program Using ServeRAID Manager Using the Boot Menu program Chapter 3 Diagnostics General checkout Diagnostic tools overview Power on self test POST beep codes POST error messages Diagnostic programs and error messages Text messages Downloading the diagnostic program Starting the diagnostic programs and viewing the test log Diagnostic error message tables Error charts Small computer system interface SCSI messages some models Diagnostic LEDs Updating BIOS code Recovering from a POST BIOS update failure i Erasing a lost or forgotten password clearing CMOS memory E Power checkout E ye ke x do the Ss Chapter 4 Installing options
22. the server displays a message that the memory configuration has changed Complete the following steps to install a DIMM 1 3 4 Read Installation guidelines on page 23 and the safety information beginning at Safety information on page 107 Turn off the server and peripheral devices and disconnect the power cords and all external cables Remove the side cover see Removing the side cover on page 26 Remove the support bracket see l Removing and installing the support racket on page 28 acket on page 28 Chapter 4 Installing options 29 5 Locate the DIMM connectors on the system board Determine the connectors into which you will install the DIMMs Install the DIMMs in the sequence shown in the following table Memory installation sequence DIMMs Slots 1 DIMM 1 2 DIMMs 1 3 3 DIMMs Not supported 4 DIMMs 1 2 3 4 Attention To avoid breaking the retaining clips or damaging the DIMM connectors open and close the clips gently 6 Open the retaining clips and if necessary remove any existing DIMM 7 Touch the static protective package containing the DIMM to any unpainted metal surface on the server Then remove the new DIMM from the package 8 Turn the DIMM so that the DIMM keys align correctly with the slot 9 Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector Firmly press the DIMM straight dow
23. type and technology as the DIMM that you installed in the DIMM 1 memory connector You can mix compatible DIMMs from various manufacturers When one DIMM is installed the server runs as a single channel server When you add a DIMM in DIMM 3 memory connector the server becomes a dual channel server DIMMs must be installed in matched pairs The first pair of DIMMs you install in DIMM 1 and DIMM 3 memory connectors must be the same size speed type and technology You can mix compatible DIMMs from various manufacturers If you install a second pair of DIMMs in DIMM 2 and DIMM 4 memory connectors they do not have to be the same size speed type and technology as the DIMMs installed in the DIMM 1 and DIMM 3 memory connectors However the size speed type and technology of the DIMMs you install in DIMM 2 and DIMM 4 memory connectors must match each other Note Installing a third DIMM without installing a fourth DIMM to make a pair is not supported Install only 2 5 V 184 pin double data rate DDR PC2700 or PC3200 unbuffered synchronous dynamic random access memory SDRAM with error correcting code ECC DIMMs These DIMMs must be compatible with the latest PC2700 and PC3200 SDRAM unbuffered DIMM specification For a list of supported options for the server go to http www ibm com us compat then select your country and navigate to the list of options for the server When you restart the server after adding or removing a DIMM
24. Andernfalls kann gef hrliche Laserstrahlung auftreten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Hinweis 4 218 kg 232 kg 255 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 20 sp 1 7 mp Hinweis 10 ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen Appendix B Related service information 129 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione A
25. BIST failure 2 Adapter 3 System board en a di 1 System board evice not responding 2 Adapter General PCI error 5 System board M TUN 1 Check cable AC power has beenirestorgd 2 Check for interruption of power 3 Power cable 82 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic error codes Note In the following error codes if XXX is 000 195 or 197 do not replace a FRU The description for these error codes are 000 195 197 The test passed The Esc key was pressed to stop the test Warning a hardware failure did not occur The test could not be run due to some other problem For all error codes replace the FRU or take the action indicated Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Error code symptom FRU action 001 250 000 System board Failed system board ECC 001 250 001 System board Failed system board ECC 001 XXX 000 System board Failed core tests 001 XXX 001 System board Failed core tests 005 XXX 000 1 Video adapter if installed Failed video test 2 System board 011 XXX 000 Ei 1 Check loopback plug connected to externalized serial port Failed COM sera pont test 2 Check cable from externalized port to s
26. CRU and which components must be replaced by a field service technician FRU Expansion enclosure problems Symptom FRU action The SCSI expansion enclosure 1 verify that used to work but does not work The cables for all external SCSI options are connected correctly now The last option in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI option is turned on You must turn on an external SCSI option before turning on the server 2 For more information see the SCSI expansion enclosure documentation 86 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Hard disk drive problems Symptom FRU action Not all drives are recognized by the hard disk drive diagnostic test Fixed Disk test Remove the first drive not recognized and try the hard disk drive diagnostic test again 2 If the remaining drives are recognized replace the drive you removed with a new one System stops responding during hard disk drive diagnostic test Remove the hard disk drive being tested when the server stopped responding and try the diagnostic test again 2 If the hard disk drive diagnostic test runs
27. Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer 107 Electrical
28. F1 For Configuration Setup press the F1 key 4 When the Configuration Setup Utility menu appears select Start Options 5 From the Start Options menu select Startup Sequence 6 Note the device that is selected as the first startup device Later you must restore this setting 7 Select CD ROM as the first startup device 8 Press Esc two times to return to the Configuration Setup Utility menu 9 Insert the IBM Enhanced Diagnostics CD in the CD ROM drive 10 Select Save amp Exit Setup and follow the prompts The diagnostics will load Follow the instructions on the screen to run the diagnostics Chapter 3 Diagnostics 17 11 When the tests are completed view the test log by selecting Utility from the top of the screen You can save the test log to a file on a diskette or to the hard disk Important When you finish running the diagnostics and utilities remove the CD from the CD ROM drive and turn off the server You must restore the first startup device to the original setting Use steps 2 on page 17 through 8 on page 17 of this procedure to do this The test log data is maintained only while the diagnostic programs are active When you exit from the diagnostic programs the test log is cleared Save the test log to a file on a diskette or to the hard disk if you want to refer to it later Using the diagnostic diskette Complete the following steps to start the IBM Enhanced Diagnostics using the diagnostics diskette
29. FRU Keyboard mouse or pointing device problems Symptom FRU action All or some keys on the 1 Verify that keyboard do not work The keyboard cable is securely connected to the system and the keyboard and mouse cables are not reversed The server and the monitor are turned on 2 Keyboard 3 System board Chapter 7 Symptom to FRU index 87 Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Keyboard mouse or pointing device problems Symptom FRU action The mouse or pointing device 4 Verify that does not work ce The mouse or pointing device cable is securely connected and that the keyboard and mouse cables are not reversed The mouse device drivers are installed correctly 2 Mouse or pointing device 3 System board Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Memory problems Symptom FRU action The amount of system memory Verify that displayed is less than the The memory modules are seated properly amount of physical memory You have installed the correct type of memory installed f
30. LED is on the Ethernet connector When this LED is lit it indicates that there is activity between the server and the network Chapter 1 Introduction 5 Rear view The following illustration shows the connectors on the rear of the server Power cord Mouse Keyboard Parallel Serial 1 Video USB 1 USB 2 Ethernet o 0202 OBO odo Serial 2 OO STE E o o So oo o o So OO je O 8 ES Q O 050 ol al Power cord connector Connect the power cord to this connector Mouse connector Connect a mouse or other PS 2 device to this connector Keyboard connector Connect a PS 2 keyboard to this connector Parallel connector Connect a parallel device to this connector Serial 1 connector Connect a 9 pin serial device to this connector Video connector Connect a monitor to this connector USB 1 connector Connect a USB device to this connector USB 2 connector Connect a USB device to this connector Ethernet connector Use this connector to connect the server to a network Serial 2 connector Connect a 9 pin serial device to this connector If you have an optional Remote Supervisor Adapter Il system management adapter installed in PCI X slot 2 the server has additional connectors and LEDs See the Option Installation Guide for more information about these connectors a
31. Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unit 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori dalle prese elettriche 4 Collegare i cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai connettori prese elettriche 4 Rimuovere tutti i cavi dalle unit 5 ACCENDERE le unit 130 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Avviso 2 A ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unita DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperch
32. ReadfInstallation guidelines on page 23 Handling static sensitive devices on page 24 and Safety information on page 107 2 When replacing the system board you must either update the system with the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image Complete the following steps to remove the system board 1 Turn off the server and attached devices then disconnect all power cords and external cables 2 Turn the server on its side so that it is laying flat with the cover facing up 3 Remove the cover and support bracket seg Removing the side cover on page 26 and Removing and installing the support bracket on page 28 4 Disconnect all cables on the system board Attention Do not place any strain on the hard disk drive cables if necessary disconnect these cables from the hard disk drive backplane before pivoting the drive cage 5 Pivot the drive cage up Note The drive cage will lock in the pivoted position To lower the drive cage press in on the blue flap on the side of the drive cage Chapter 6 Field replaceable units 73 6 Remove any of the following components that are installed on the system board and put them in a safe static protective place Adapters see Installing an adapter on page 44 including the SCSI mini PCI X adapter see SCSI mini PCI X adapter on page 61 e Microprocessor and fan sink assembly see Mi
33. To install a 3 5 in drive in a 5 25 in bay you must use the 5 25 in conversion kit available separately The electromagnetic interference EMI integrity and cooling of the server are protected by having all bays and PCI slots covered or occupied When you install a drive or PCI adapter save the EMC shield and filler panel from the bay or the PCI adapter slot cover in the event you later remove the option Fora complete list of supported options for the server go to http www ibm com pc support Installing a drive in bay 2 or 4 This section describes how to install a drive in bay 2 or bay 4 Note A second IDE device which is intended to be cabled to the CD ROM drive in bay 1 can be installed only in bay 2 Complete the following steps to install a drive in bay 2 or 4 1 Read nstallation guidelines on page 23 and the safety information beginning at Safety information on page 107 2 Turn off the server and peripheral devices and disconnect all power cords and external cables 3 Remove the side cover see l Removing the side cover on page 26 4 Remove the support bracket see l Removing and installing the support bracket on page 28 5 Remove the bezel see Removing the bezel on page 27 6 Use a screwdriver to pry the filler panel and EMC shield away from the server Note If you are installing a drive that contains a laser observe the following safety precaution 32 xSeries 206 Type 8482 and 8487
34. all servers related to the cluster Run the storage test NO Go to step I IF THE SERVER IS NOT PART OF A CLUSTER If the operating system is running complete the following steps 1 Check the system board for LEDs see Diagnostic LEDs on page 19 If the xSeries 206 server has an optional Remote Supervisor Adapter II check the service processor system error logs 2 1 ON QR a b If the system error log indicates a damaged field replaceable unit FRU replace the FRU and run the diagnostic programs to confirm that the problem has been solved If the system error log does not indicate a damaged FRU see Error symptoms on page 86 and Undetermined problems on page 97 If the operating system is not running complete the following steps Check the system board for LEDs see Diagnostic LEDs on page 19 2 If the xSeries 206 server has an optional Remote Supervisor Adapter II check the service processor system error logs a If the system error log indicates a damaged field replaceable unit FRU replace the FRU and run the diagnostic programs to confirm that the problem has been solved If the error log does not indicate a damaged FRU check the operating system event logs if these logs do not specify a particular error go to step Turn off the server and all external devices Check all cables and power cords Set all display controls to the middle position Turn
35. and 2 Slide the clip to the left to remove it from the drive cage then snap the clip into the screw holes on the side of the drive the blue side of the clip should be facing outward If you are installing a 5 25 in drive in bay 2 push the drive into the bay If you are installing a 3 5 in drive in bay 2 you must attach the 5 25 in conversion kit available separately to the 3 5 in drive Note Only a 3 5 in device can be installed in bay 4 Determine whether the drive is an IDE or SCSI device then connect one end of the applicable signal cable into the back of the drive and make sure that the other end of this cable is connected into the applicable IDE or SCSI connector on the system board Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and memory If you have another drive to install or remove do so now Connect the power cable to the back of the drive The connectors are keyed and can be inserted only one way xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 15 If you have other options to install or remove do so now otherwise replace the support bracket see Removing and installing the support bracket on page 28 replace the bezel see Replacing the bezel on page 50 and then go tof Completing the installation on page 50 Replacing the CD ROM drive in bay 2 Complete the following steps to remo
36. connector for the control is on the system board This controller uses Double transition clocking to achieve up to 320 MB per second data transfer rates Domain name validation to negotiate compatible data transfer speeds with each device Cyclic redundancy checking CRC instead of the usual parity checking to improve data reliability An active terminator for SCSI bus termination Each SCSI device that is connected to a SCSI controller must have a unique SCSI ID This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs Chapter 5 Input output connectors 55 The hot swap drive backplane controls the SCSI IDs for the internal hot swap drive bays However when you attach an external SCSI device to an optional SCSI adapter you must set a unique ID for the device See the information that comes with the device for instructions on setting its SCSI ID You can install four internal SCSI devices using the SCSI signal cable that comes with some server models If you plan to attach external SCSI devices you must order an additional SCSI cable remove the SCSI knockout from the rear of the server and connect the new cable from the system board to this opening To select and order the correct cables for use with external devices contact your I
37. controller 2 If ServeRAID 4x controller replace controller 3 If ServeRAID 5i controller integrated RAID controller on the server 9003 1 Flash latest level of BIOS code and firmware for controller 2 Confirm that this controller is a supported option for this system 3 ServeRAID controller 4 Integrated RAID controller on the server 9xxx thru BZxx SCSI bus error caused by cables 1 Follow indications at POST ISPR error procedures termination defective drives etc Z refers to the specific Follow those instructions before continuing with the channel or channels that cause the error next steps listed in this index 2 SCSI cable 3 SCSI backplane 4 Hard disk drive 5 ServeRAID controller EFFE Firmware code corrupt or download jumpers are in 4 Flash latest level BIOS and firmware for controller place then remove jumpers 2 ServeRAID controller FFFF or other code not listed 1 Follow indications at 2 SCSI cable 3 SCSI backplane 4 Hard disk drive 5 ServeRAID controller POST ISPR error procedures Use the ISPR error procedures to help you solve ServeRAID problems A complete list of error codes is listed atl ServeRAID error codes on page 92 Note Where the ISPR error procedures refer to a SCSI backplane see the chapter of this publication that concerns service replaceable units EF10 Default ISPR 1 No ISPR error present Chapter 7 Symptom to FRU index 93
38. drives CD ROM IDE CD RW IDE DVD ROM IDE Expansion bays depending on your model Two 5 25 in bays one CD ROM drive installed Two 3 5 in removable media drive bays one diskette drive installed Three 3 5 in hard disk drive bays with one the following types of drives Open hot swap bays Non hot swap bays with one hard disk drive installed Serial ATA SATA bays with one hard disk drive installed PCI expansion slots Two PCI X 66 MHz 64 bit Three PCI 33 MHz 32 bit Video controller ATI 7000M video controller with 16 MB SDRAM video memory on the system board Fans Two or three speed controlled fans Power supply One 340 watt 90 240 V ac Size Height 448 mm 17 25 in Depth 483 mm 19 in Width 265 mm 6 5 in Weight 16 3 kg 36 Ib to 20 8 kg 45 8 Ib depending upon configuration Integrated functions ntel Ethernet controller on the system board with RJ 45 Ethernet port Two serial ports One parallel port Dual port Serial ATA controller One internal Ultra320 SCSI port mini PCI slot ntegrated RAID capability Four Universal Serial Bus USB v2 0 ports two on front and two on rear Keyboard port Mouse port ATA 100 single channel IDE controller ATI 7000M video Compatible with SVGA and VGA 16 MB video memory Diagnostic LEDs Fans Memory Microprocessor Acoustical noise emissions Sound powe
39. enviar a bateria pelo correio para a IBM Instru o 3 A PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte Nao remova as tampas A remocao das tampas de um produto a laser pode resultar em exposic o prejudicial radia o de laser Nenhuma peca localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o A PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radiac o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Appendix B Related service information 115 116 Instrucao 4 218 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib CUIDADO Ao levantar a m quina faga o com seguran a Instru o 5 CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimenta o nao desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da fonte de energia el trica AA 20 gt
40. if the DIMM was disabled by the user Disabled DIMM if not disabled by user System board oN 301 Keyboard or keyboard controller error Keyboard 2 System board 303 System board Keyboard controller error 602 1 Diskette Invalid diskette boot record Diskette drive 3 Cable 4 System board 604 Diskette drive error Run the Configuration Setup Utility program Diskette drive Cable System board PO N 662 Diskette drive configuration error Run the Configuration Setup Utility program and diagnostics Diskette drive Drive cable PON gt System board 962 Parallel port error Disconnect the external cable on the parallel port Run the Configuration Setup Utility program on System board 1162 Serial port configuration conflicts 1762 Hard disk configuration error 1 Run the Configuration Setup Utility program and ensure that the IRQ and I O port assignments needed by the serial port are available 2 If all interrupts are being used by adapters remove an adapter or force other adapters to share an interrupt Hard disk drive Hard disk drive cables Run the Configuration Setup Utility program SCSI backplane System board oP N 1800 No more hardware interrupts available for PCI adapter Run the Configuration Setup Utility program Remove adapter Chapter 7 Symptom to FRU index 81 Note See C
41. of rack mounted devices Appendix B Related service information 113 Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este numero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta sec o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as traduc es para aquela instrucao de cuidado aparecem nesta secao sob a instruc o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigurac o deste produto durante uma tempestade com raios Conecte todos os cabos de alimentac o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimentacao sistemas de telecomunica o redes e modems antes de abrir as
42. page 107 Installation guidelines on page 23 and the documentation that comes with the option 2 Turn off the server and all attached devices 3 Follow the instructions that come with the option to prepare it for installation and to connect it to the server Note If you are attaching an external SCSI device see Ultra320 SCSI connector pn page 55 n page 55 for information about SCSI cabling and SCSI IDs Chapter 4 Installing options 51 Installing the server in a rack An optional Tower to Rack Kit is needed to convert the server from a tower model to a rack model You can then install the server in a rack cabinet To order a Tower to Rack Kit for the server contact your IBM marketing representative or authorized reseller 52 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 5 Input output connectors Connect optional external devices to the connectors on the front and rear of the server The server has the following input output I O connectors One mouse connector One keyboard connector One parallel connectors Two serial connectors One video connector Two Ethernet connectors RJ 45 One Ultra320 SCSI some models Two Universal Serial Bus USB V 2 0 connectors The following illustration shows the locations of these connectors Power cord Mouse Keyboard Parallel Serial 1 Video USB 1 USB 2
43. round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician 110 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Safety notices multilingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Japanese Korean Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly
44. safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position f
45. screen 77 Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the examples in the following table Beeps Description 1 2 3 One beep A pause or break Two beeps A pause or break Three beeps 4 Four continuous beeps One beep after successfully completing POST indicates that the server is functioning correctly Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Beep symptom FRU action uos ite read test failed cie write read test failed System board 1 1 4 System board BIOS EEPROM checksum failed 1 2 1 System board Programmable Interval Timer failed 1 2 2 System board DMA initialization failed 1 2 3 System board DMA page register write read failed 1 3 1 1 DIMM first 64K RAM test failed D System board 1 3 2 re ie 1 DIMM first 64K parity test failed System board 2 1 1 System board Secondary DMA register failed 2 1 2 System board Primary DMA register failed 2 1 3 System board Primary interrupt mask register failed 2 1 4 System board Secondary interrupt mask register failed 2 2 2 1 Keyboard Keyboard controller failed D System bo
46. slot 1 mini PCI X slot system board integrated drive electronics IDE or SCSI devices including the optional ServeRAID 6i controller and then PCI slots 5 4 and 3 e For a list of supported options for the server go to http www ibm com pc See System board option connectors on page 69 for the locations of expansion slots on the system board Complete the following steps to install an adapter 1 Read installation guidelines on page 23 and the safety information beginning at Safety information on page 107 2 Turn off the server and peripheral devices and disconnect all power cords and external cables then remove the side cover See Removing the side cover 3 Follow the cabling instructions if any that come with the adapter Route the adapter cables before you install the adapter 4 Follow the instructions that come with the adapter to set jumpers or switches if any 5 Remove the frame support bracket see Removing and installing the support bracket on page 28 6 Rotate the rear adapter retention bracket to the open unlocked position and remove it from the server Rotate the front adapter retention bracket to the open position If you are installing a smaller adapter remove only the rear adapter retention bracket 7 Remove the expansion slot cover From the rear of the server press on the slot cover Grasp it and pull it out of the expansion slot Store it in a safe place for
47. successfully replace the drive you removed with a new one Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU General problems Symptom FRU action Problems such as broken cover Broken CRU FRU locks or indicator LEDs not working Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Intermittent problems Symptom FRU action A problem occurs only 1 Verify that occasionally and is difficult to All cables and cords are connected securely to the rear of the server and attached options When the server is turned on air is flowing from the rear of the server at the fan grill If there is no airflow the fan is not working This causes the server to overheat and shut down Ensure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly 2 Check the system error log detect Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician
48. support and follow the instructions Also you can order publications through the IBM Publications Ordering System at http www elink ibmlink ibm com public applications publications cgibin pbi cgi Copyright IBM Corp 2004 105 Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM xSeries and IntelliStation products services and support The address for IBM xSeries information is http www ibm com eserver xseries The address for IBM IntelliStation information is http www ibm com pc intellistation You can find service information for your IBM products including supported options at http www ibm com pc support Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com services or go to http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support 106 You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your re
49. tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instalacao e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas Para Conectar Para Desconectar 1 DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimentac o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Conecte os cabos de alimenta o s 4 Remova todos os cabos dos dispositivos tomadas 5 LIGUE os dispositivos 114 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Instru o 2 A CUIDADO Ao substituir a bateria de litio utilize apenas uma bateria IBM Numero de Pega 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de litio substitua o apenas pelo mesmo tipo de midulo do mesmo fabricante A bateria cont m l tio e pode explodir se nao for utilizada manuseada e descartada de maneira correta Nao Jogue ou coloque na agua Aque a a mais de 100 C 212 F Conserte nem desmonte Para descartar a bateria entre em contato com a area de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como
50. to you Copyright International Business Machines Corporation 2004 All rights reserved U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Copyright IBM Corp 2004 141 Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Active Memory PS 2 Active PCI ServeRAID Active PCI X ServerGuide Alert on LAN ServerProven C2T Interconnect TechConnect Chipkill ThinkPad EtherJet Tivoli e business logo Tivoli Enterprise server Update Connector FlashCopy Wake on LAN IBM XA 32 IntelliStation XA 64 NetBAY X Architecture Netfinity XceL4 NetView XpandOnDemand OS 2 WARP xSeries Predictive Failure Analysis Lotus Lotus Notes SmartSuite and Domino are trademarks of Lotus Development Corporation and or IBM Corporation in the United States other countries or both Intel MMX and Pentium are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are
51. trademarks or registered trademarks of Adaptec Inc in the United States other countries or both Other company product or service names may be trademarks or service marks of others Important notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible 142 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide When referring to processor storage real and virtual storage or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Maximum memory may require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitnes
52. you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers 108 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors no
53. 00 Sssssesssssessssessssssssssosss sssssssssssssssessssssssssessss ssssssssssssssssssssssssssos SSssssssssssssssssssssossss S9000000000000000000000000 N SS9ssssssssssssssssssssssssssos 2990000000000000000000009000080 To reinstall the support bracket reverse the previous steps xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Installing a memory module The following notes describe the types of dual inline memory modules DIMMs that the server supports and other information that you must consider when installing DIMMs The server supports industry standard PC2700 and PC3200 double data rate DDR dual inline memory modules DIMMs The system board contains four DIMM connectors and supports two way memory interleaving The DIMM options available for the server are 256 MB 512 MB and 1 GB The server supports a minimum of 256 MB and a maximum of 4 GB of system memory The amount of usable memory will be reduced depending on the system configuration A certain amount of memory must be reserved for system resources The BIOS will display the total amount of installed memory and the amount of configured memory The server comes with one 256 MB or 512 MB DIMM installed in the DIMM 1 memory connector If the server has one DIMM installed when you install an additional DIMM it must be installed in the DIMM 3 memory connector and it must be the same size speed
54. 05 106 106 106 107 107 107 108 109 110 110 111 141 141 142 142 143 143 145 vii viii xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 1 Introduction The IBM xSeries 206 Type 8482 and 8487 server is a high performance system based on IBM X Architecture technologies It is ideally suited for networking environments that require superior microprocessor performance and improved systems management as well as flexible memory and data management You can obtain up to date information about the server and other IBM server products at http www ibm com eserver xseries Related documentation This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format PDF It contains information to help a user solve problems or to provide helpful information to a service technician User s Guide This document is in PDF on the IBM xSeries Documentation CD It contains general information about the server Installation Guide This printed document contains instructions for setting up the server and basic instructions for installing some options Option Installation Guide This document is in PDF on the IBM xSeries Documentation CD It contains instructions for installing removing and connection optional devices that the server supports Safety Information This document is in PDF on the IBM xSeries Do
55. 1 Turn off the server and any peripheral devices 2 Insert the IBM Enhanced Diagnostics diskette into the external USB diskette drive 3 Turn on all attached devices then turn on the server 4 Follow the instructions on the screen 5 When the tests are completed view the test log by selecting Utility from the top of the screen You can save the test log to a file on a diskette or to the hard disk The test log data is maintained only while the diagnostic programs are active When you exit from the diagnostic programs the test log is cleared Save the test log to a file on a diskette or to the hard disk if you want to refer to it later 6 When you have completed the diagnostics procedure remove the diagnostic diskette from the diskette drive before restarting the server If the hardware passes the Enhanced Diagnostics but the problem persists during normal server operations a software error might be the cause If you suspect a software problem refer to the information that comes with the software package Diagnostic error message tables For descriptions of the error messages that might appear when you run the diagnostic programs see Diagnostic error codes on page 83 Note Depending on the configuration some of the error messages might not appear when you run the diagnostic programs Error charts Use the error charts to find solutions to problems that have definite symptoms see Error symptoms on page 86 Small
56. 1 sp Instru o 10 CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Server DE NOTE IERI SHIRT MA AGE a AE ER RA ETE S ATI COREE CLT RR 1 pr d REE 1 gt gt at E EIE ure 1
57. 2 Battery 3 System board 164 1 Run the Configuration Setup Utility program Memory configuration changed 2 DIMM 3 System board 176 Run the Configuration Setup Utility program Computer cover or cable cover removed without use of key 1 Run the Configuration Setup Utility program Power on password damaged 2 System board 185 Run the Configuration Setup Utility program Drive startup sequence information corrupted 187 1 Set serial number in the Configuration Setup Utility program VPD serial number not set 2 System board 188 1 Run the Configuration Setup Utility program Bad EEPROM CRC 72 2 System board 80 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Error code symptom FRU action 189 An attempt was made to access the server with invalid passwords Run the Configuration Setup Utility program and enter the administrator password 201 Memory test error If the server does not have the latest level of BIOS installed update the BIOS to the latest level and run the diagnostic program again DIMM 2 System board 289 DIMM disabled by POST or user 1 Run the Configuration Setup Utility program
58. 3 Read the safety notices at Safety information on page 107 e Read Handling static sensitive devices on page 24 Complete the following steps to remove the fan sink assembly and the microprocessor 1 Turn off the server and attached devices then disconnect all power cords and external cables 2 Turn the server on its side so that it is laying flat with the cover facing up Remove the cover and support bracket seg Removing the side cover on page 26 and Removing and installing the support bracket on page 28 4 Disconnect the fan sink cable from the system board 5 Disconnect any cables that impede access to the microprocessor Note The illustrations in this document might differ slightly from your hardware TT E N q SN N S SN Orientation indicators 6 Loosen the two captive screws on either side in leaf spring enclosures of the heat sink 7 With the two captive screws loosened pivot the leaf spring assemblies outward and out of the notches on the fan sink assembly Chapter 6 Field replaceable units 67 68 10 Attention Before attempting to remove the heat sink from the microprocessor note that the heat conducting grease between the heat sink and the microprocessor might have formed a strong bond Do not force the components apart doing so can damage the microprocessor pins Loosening one screw fully before loosening t
59. 9Zxx thru BZxx SCSI bus error caused by cables termination defective drives or similar problem 1 Isolate between SCSI subsystem and controller by disconnecting all SCSI cables from suspect card and restart Attention Do not press F5 Doing so changes the server configuration If an ISPR error is still present perform the following actions until the error is no longer present a Reseat the controller b Replace the controller Notes a SCSI channel cable details if any appear elsewhere in this publication b The adapter controller detects a configuration change Do not select Save Changes Instead press F10 to bypass any options to this effect 2 If ISPR error is EF10 after disconnecting cables a Identify which channel is causing the error by the second digit Z of the original ISPR code as indicated in the following table Note ServeRAID 4H controllers have 4 channels ServeRAID 4L and 4Lx controllers have only one channel and ServeRAID 4M and AMx controllers have 2 channels ServeRAID 5i and ServeRAID 6i controllers have no channels The ServeRAID 5i and ServeRAID 6i use the channel connectors of the onboard integrated SCSI controller Table 2 SCSI identifier SCSI Channel Code z Descriptions Channel 1 Channel 2 Channel 1 and 2 Channel 3 Channel 1 and 3 Channel 2 and 3 Channel 1 2 and 3 Channel 4 Channel 1 and 4 Channel 2 and 4 Channel 1 2 and 4
60. A filler assembly all models Tray SATA 8482 models 14X 15X 24X 25X 34X 44X 54X 91X 8487 models 24X 44X 54X 61X 71X 91X Tray SATA simple swap 8482 models 14X 24X 34X 44X 54X 91X 8487 models 24X 44X 54X 61X 71X 91X Recovery CDs Recovery CD Microsoft SS 2003 8487 models 61x 71 Windows 2003 Standard Edition Windows 2003 Enterprise Edition Keyboard CRUs Keyboard US English 103P Arabic 253 Belgium French 120 Belgium UK 120 Brazil Portuguese 275 Bulgarian 442 Chinese US 467 Czech ABB Danish 159 Dutch 143 French 189 French Canadian 445 French Canadian 058 German 129 Greek 319 Hebrew 212 FRU No 09N5764 10L6149 93F2364 73P9578 13N2418 13N2928 26K7344 73P8007 102 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide CRU FRU FRU CRU CRU CRU FRU FRU CRU CRU CRU CRU No 32R1027 31R1481 31R1482 CRU No 89P8300 89P8301 89P8302 89P8303 89P8304 89P8305 89P8306 89P8307 89P8308 89P8309 89P8310 89P8311 89P8312 89P8313 89P8314 89P8315 Keyboard CRU No Hungarian 208 89P8316 Iceland 197 89P8317 Italy 142 89P8319 Japanese 194 89P8320 Korean 89P8321 LA Spanish 171 89P8322 Norwegian 155 89P8323 Polish 214 89P8324 Portuguese 163 89P8325 Romanian 446 89P8326 Russian 443 89P8327 Serbian Cyrillic 118 89P8329 Slavic 245 89P8330 Spanish 172 89P8331 Swedish Fi
61. BM reseller or IBM marketing representative When using an optional SCSI adapter you must also connect the SCSI adapter to the SCSI LED connector on the system board to receive an indication of SCSI hard disk drive activity seo System board interna connectors on page 70 For information about the maximum length of SCSI cable see the American National Standards Institute ANSI SCSI standards on the ANSI Web site at http www ansi org Adhering to these standards will help to ensure that the server operates correctly Universal Serial Bus connectors Use a Universal Serial Bus USB 2 0 connector to connect a USB device USB 2 0 technology transfers data at up to 480 Mb per second Mbps with a maximum of 127 devices and a maximum signal distance of 5 meters 16 ft per segment if the device that is attached to the server is a USB 2 0 device If multiple USB devices are attached to the server the USB hub must be 2 0 otherwise all USB 2 0 devices will transfer data at 12 Mbps Using Plug and Play technology USB devices are configured automatically The following illustration shows a USB connector 1 4 Use a 4 pin cable to connect a device to a USB connector If you need to connect more USB devices than the server has USB connectors for use a USB hub to connect additional devices If you connect a PS 2 non USB keyboard to the keyboard connector USB ports and devices are disabled during POST If you conne
62. ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the server the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the
63. Ea ET E DM LJ e 1 2 co BdHHHBHBHHHHHE gua SCSI backplane Front panel SCSI LED Wake on LAN System error LED xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Microprocessor power Intrusion alert Microprocessor fan error LED Microprocessor fan Serial ATA connectors Primary IDE Boot block jumper Front USB Diskette drive System board external connectors The following illustration shows the external input output port connectors on the system board Mouse Keyboard Ms A ES Serial 1 oo Paralel Video USB 2 USB 1 Ethernet 9 Serial 2 li a o E a a o I II I II o O E e I o E EE RE Ex BBBBBBBBBBHBH 3 o Front USB Chapter 6 Field replaceable units 71 System board LEDs The following illustration shows the LEDs on the system board DIMM 3 error LED DIMM 2 error LED DIMM 4 error LED DIMM 1 error LED 5 NP RE Rd ER i
64. Hardware Maintenance Manual and Troubleshooting Guide Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Chapter 4 Installing options 33 34 10 11 12 13 14 Drive clip Touch the static protective package containing the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface Set any jumpers or switches on the drive according to the documentation that comes with the drive Note You might find it easier to install the new drive from the front and then attach the cables Remove the clip from the side of the drive cage of bays 1
65. LED 5 cabling 54 connector pin number assignments 54 link status LED 5 pin number assignment 54 port 54 expansion enclosure problems 86 external SCSI connector 55 F fan connectors 69 rear removing 62 fan sink removing 67 filler panel 32 filler panel hard disk drive bay 38 H handling static sensitive devices 24 hard disk drive activity LED 4 backplane removing 60 installing 31 hardware problems 15 heat output 3 hot swap and hot plug devices drives 25 38 hot swap and hot plug devices continued fans 25 hot swap drive bay identification 36 installing 38 IDE connectors 69 indicators 4 input output I O connectors 53 ports 53 installation order memory modules 29 30 installing adapters 45 cover 50 drives in bays 5 6 or 7 39 hot swap drive 38 internal drives 31 memory modules 29 options 23 security rope clip 47 Intel gigabit ethernet utility 10 intermittent problems 87 internal drive bays 31 drives installing 31 internal connectors 69 J jumper blocks 73 K keyboard problems 87 L LEDs hard disk drive activity 4 system board 72 lowering drive cage 60 M memory installing 29 modules 29 problems 88 memory module order of installation 29 30 specifications 3 supported 29 messages diagnostic error 16 18 diagnostic text 16 small computer systems interface SCSI error 18 146 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide microp
66. R 1 1 BRAA aS AES 1 A y qui ATER M E 1 Fiat ESA HRT gt db 1 1 2 AAPA EER Eo 2 3 3
67. Remove the side cover and support bracket see Removing the side cover on page 26 and l Removing and installing the support bracket on page 28 5 Locate the boot block recovery jumper JP1 on the system board removing any adapters that impede access to the jumper The following illustration shows the location of the jumper on the system board 0 om pooo Foo Y 0000 soo Dooooooooooo EE o o Il i Boot block jumper JP1 DODODOUODOOOOOOOOOOOOO 000000000000000ONN DOC o cals od ma BHBHHBBHHBHHH ge CMOS jumper JP2 6 Remove the boot block recovery jumper from pins 1 and 2 7 Replace any adapters that were removed then replace the support bracket Removing and installing the support bracket and replace the side cover see on page 28 and Replacing the side cover on page 50 8 Connect the server to a power source keyboard monitor and mouse 9 Insert the POST BIOS update flash diskette into the diskette drive You can download a file to create this diskette from http www ibm com pc support 10 Turn on the server and
68. S cm i C 1 For n 0 system board a ed Ethernet test on adapter in slot 2 For n gt 0 adapter in PCI slot n 3 System board EE P 1 Fora 0 system board i ed Ethernet test on adapter in slot Espa So de pola 415 XXX 000 1 Cable Note Ensure modem is present and attached to server 2 Modem 3 System board System board LEDs Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU LED FRU action DIMM x 1 DIMM x 2 System board Standby power 1 Power supply Note Normal operation is indicated when this LED is lit and the server is connected to an ac power source A problem is indicated if the LED is not lit when connected to ac power 2 System board System fan 2 Fan 2 2 System board Chapter 7 Symptom to FRU index 85 Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU LED FRU action System fan 1 Fan 1 1 2 System board Microprocessor 1 Microprocessor 2 System board Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms If you cannot find the problem in t
69. SCSI connector to the standard hot swap drive backplane You can attach additional internal SCSI devices to the other internal SCSI connector or you can use the connector to attach external SCSI devices To connect external SCSI devices remove the SCSI knockout from the rear of the server and secure the free end of an optional cable in the new opening If you want to attach external SCSI devices to the server without using the internal SCSI channel you must install an optional SCSI adapter Notes 1 External SCSI devices connected to internal SCSI channels will operate asynchronously 2 If you install a PCI RAID adapter to configure and manage the internal hot swap drives you must move the SCSI cable from the system board SCSI connector to an internal channel connector on the RAID adapter see Cabling an optional SCSI adapter on page 46 An optional external SCSI connector might be installed on the rear of the server Use this connector to connect external SCSI devices The following illustration shows the SCSI standard 68 pin female D shell SCSI connector 34 1 HH HH HH 68 35 The server has an integrated SCSI controller with RAID capabilities that supports up to 15 SCSI devices The SCSI
70. Ultra320 SCSI connector 55 undetermined problems 97 universal serial bus USB cables 56 connectors 56 front connector assembly removing 64 universal serial bus USB continued ports 56 using Boot Menu program 11 the Adaptec HostRAID configuration programs 10 utility Configuration Setup 9 utility program Intel 10 V video connector 57 video controller 3 W Web site compatible options 23 weight 3 148 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Part Number 25K8103 Printed in USA 1P P N 25K8103
71. a drive or a filler panel installed in each drive bay All hot swap drives being used in the server must have the same speed rating mixing speed ratings will cause all drives to operate at the speed of the slowest drive 36 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide You do not have to turn off the server to install hot swap drives in the hot swap drive bays however you may need to restart the server so that the hot swap drive will be recognized and reconfigured Install hot swap hard disk drives in this sequence bay 7 bay 6 and bay 5 e f the server has an optional RAID adapter see the documentation that comes with the adapter for instructions for installing a hard disk drive Each hot swap drive has two LEDs the hard disk drive activity LED and the hard disk drive status LED When the green hard disk drive activity LED is flashing it indicates that the controller is accessing the hard disk drive When the amber hard disk drive status LED is lit continuously it indicates that the drive is faulty and must be replaced The server hot swap bays are connected to a hard disk drive backplane This backplane is the printed circuit board behind the bay The backplane controls the SCSI IDs for the hot swap drives The following illustration shows the location of the components on the hot swap drive backplane as seen from the front of the server drive cage
72. al and Troubleshooting Guide BE Netfinity Server 1 1 1 A R
73. anada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 104 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Appendix A Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This appendix contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your xSeries or IntelliStation system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system is turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD or in the IntelliStation Hardware Maintenance Manual at the IBM Support Web site Go to t
74. anma ado om oi X R g m zi 5 dli z sali j mo Wwe m Sa gc Go Man Ja g mm mm modo 01 ZI p WORD NS wa MRS Ha w Somm Amon q HR W gu Joi Ra RAW Hop RR w R MER 76 d 0H a AW H Sg 5 BS Wek RO U 5g hai ol ri mo Klo De i a X DU Om yl Wi D png KF ol E i U m OR m Tui on RO oF gi Ma lt emos OU a Bed S 4 d A Warm OD RO KF KO O 135 Appendix B Related service information Q 2 EXI OFS AI s HI DIS AIS g ol oll ol e FAL o AIS SOLTAS 2201 ket ANAL SA SIX BES SANO 100 C 212 F 0180 JH el o l Ol Xl MTID ROMs DVD Cetol 4 SA Es SHADE Si ze 0l SANGO 2 8 SS USS SOSA SMS MASA OS AIS Sur rim Ss MARS 32 QSL A ASS dod SUA LEE ASU 01 SA ALES BIS QE 230 delle gt aa 22 QOL XI Malle SM SA LE SAL 38 AH CISCO EU ASU OSS FANAL SA 200 SMO SSSUC FAS SAGA 3 IAS AS ACE BES oD SOU LESAN BES ENS Ave 4 A 218 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs AAS AS 0 SAUSAL xo 9 YEMA AM MO HE ZA Selo AA AAS AN sole ASE AGO SSUCH SAO 0189 Aa DEI ABW MS ST ASUH SAUNA SE ASS AESA RE da De AMO SSE ATO Me A Slag AS gt gt 20 10 e o E FO S gt ini SN SEO 82 kg 180 Ibs 0 de SAS SU a EH D toto WIM gt I o gt 82 kg 180 Ibs 136 xSeries 206 Type 8482 and 8487 Har
75. ard MOS fail d check Ness power failure and checksum System board checks failed 78 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Beep symptom FRU action 2 4 1 Video failed system believed operable System board 3 1 1 TM System board Timer tick interrupt failed 3 1 2 System board Interval timer channel 2 failed ani t failed ab dd Lalla est failed above address OFFFFH 2 System board c en 1 Battery il ix LE 2 System board 3 2 1 System board Serial port failed 3 2 2 System board Parallel port failed Cali ing CMOS Lala ailure comparing memory size against actual 2 Battery 3 System board os mE 6 4 DIMM Memory size mismatch occurred 2 Battery 3 System board 3 3 2 I2C bus error occurred Disconnect server power wait 30 seconds and retry System board 3 3 3 No memory installed Install or reseat the memory modules DIMMs System board D No beep symptoms Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components mu
76. ardware Maintenance Manual and Troubleshooting Guide Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Complete the following steps to replace the battery e Read Installation guidelines on page 23 and the safety information beginning at Safety information on page 107 Follow any special handling and installation instructions supplied with the replacement battery Turn off the server and all attached devices Disconnect all power cords then disconnect all external cables Remove the side cover and frame support bracket see Removing the side cover on page 26 and Removing and installing the support bracket on page l Remove any adapters that impede access to the battery Remove the battery a Use a fingernail to press the top of the battery clip away from the battery The battery pops up when released b Use your thumb and index finger to lift the battery from the socket Insert th
77. atent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation
78. bezel to access the device Complete the following steps to remove the bezel 1 Unlock the side cover lock 2 Remove the side cover see Removing the side cover on page 26 3 Locate the bezel release lever then press the bezel release lever toward the front of the server 4 Pull the top of the bezel away from the chassis then push the bezel down to disengage the bottom tabs 5 Remove the bezel from the server and store the bezel in a safe place For instructions for replacing the bezel see Replacing the bezel on page 50 Chapter 4 Installing options 27 Removing and installing the support bracket When working with some devices such as hard disk drives adapters and memory modules you must first remove the support bracket to access the device 28 Complete the following steps to remove the support bracket 1 2 Remove the side cover Read at Installation guidelines on page 23 and the safety information beginning Safety information on page 107 Removing the side cover on page 26 3 Pull out on the rear end of the support bracket at a 45 angle 4 Disengage the front end of the support bracket from the server and set the bracket aside N NN SNNN SS Se s SS S 8 S S S SSSSSSSSSSSGGSSSGSSGGSSSGGS H000000000000000000000000088 2060000000000000000000000088 00000000000000000000000000000
79. cable connects SCSI devices to the integrated SCSI controller with RAID capabilities on the system board Around SCSI cable connects external SCSI devices to the integrated SCSI controller with RAID capabilities on the system board For more information about connecting SCSI devices see the SCSI documentation An Ultra320 twisted ribbon cable connects the internal Ultra320 SCSI hard disk drive to the SCSI connector on the system board This cable has four additional connectors for attaching more internal SCSI devices For hot swap models the maximum cable length that supports Ultra320 SCSI hard disk drives is 40 cm 16 in Installing an adapter The following notes describe the types of adapters that the server supports and other information that you must consider when installing an adapter Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section If you need to change the switch settings or jumper settings on the adapter follow the instructions that come with the adapter Read the documentation that comes with the operating system The server comes with five PCI slots The standard SCSI adapter is installed in the mini PCI X slot You can install full length adapters in all five PCI slots You can install only 32 bit adapters in the 32 bit PCI slots 3 through 5 and 64 bit adapters in the 64 bit PCI X slots 1 and 2 Note An illustration showing the numb
80. cause unpredictable problems c An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors For information about the enhanced monitor cable contact your IBM reseller or IBM marketing representative Video adapter if installed System board Chapter 7 Symptom to FRU index 89 Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Monitor problems Symptom FRU action Wrong characters appear on the 1 If the wrong language is displayed update the BIOS code with the correct screen language 2 Video adapter if installed 3 System board Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Option problems Symptom FRU action An IBM option that was just 1 Verify that installed does not work The option is designed for the server see the ServerProven list at http www ibm com pc compat You followed the installation instructions that came with the option The option is installed correctly You have not loosened any other installed options or cables You updated the configuration information in the Confi
81. ckdose l sen 2 Zuerst alle Kabel an Einheiten 3 Signalkabel von AnschluBbuchsen l sen anschlieBen 4 Alle Kabel von Einheiten l sen 3 Signalkabel an AnschluBbuchsen anschlieBen 4 Netzstecker an Steckdose anschlieBen 5 Ger t einschalten Appendix B Related service information 127 128 Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enthalt Lithium und kann bei unsachgemaBer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen Uber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefahrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks nicht ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen
82. closed locked position 13 Reinstall the rear adapter retention bracket then rotate the bracket to the closed locked position Note If any adapters in the server are large or have heavy cables attached to them you can remove the rear adapter retention bracket and secure all of the adapters with expansion slot screws The expansion slot screws are stored on the frame support bracket 14 Replace the frame support bracket see Removing and installing the support bracket on page 28 then go to Completing the installation on page 50 Cabling an optional SCSI adapter You can install an optional SCSI adapter in the server to control the internal hard disk drives With a SCSI adapter installed you can configure the internal hard disk drives into disk arrays You can also cable a SCSI adapter to external hard disk drives See the SCSI adapter option documentation for complete instructions for installing a SCSI adapter in the server and for additional information about SCSI adapters Note An optional SCSI adapter or cable option is required to connect external SCSI devices Complete the following steps to cable an optional SCSI adapter 1 Install the SCSI adapter see Installing an adapter on page 44 46 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 2 Connect the SCSI signal cable to the adapter and to one or more of the signal cable connectors to the rear of the SCSI devices
83. computer system interface SCSI messages some models If the server has an Ultra320 SCSI adapter and you receive a SCSI error message see SCSI error codes on page 96 Note If the server does not have a SCSI hard disk drive ignore any message that indicates that the BIOS code is not installed 18 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic LEDs The system board has diagnostic LEDs for microprocessors fans and memory that will help to locate the source of an error Run the diagnostic programs see the diagnostic programs and viewing the test log on page 17 to find out the cause of the error DIMM 3 error LED DIMM 2 error LED DIMM 4 error LED DIMM 1 error LED VW EE EEE E E Microprocessor fan error LED System fan 2 error LED I I System fan 1 error LED o A gt ij Standby power i Le e II EE Here a nn _ mq EHHHHHEEBHBHEH BEER Each LED labeled as an error LED in the illustration above is lit to indicate a problem with a specific component After a problem is corrected its LED will not be lit the next ti
84. controller 3300 ServeRAID 5i only 1 Install ServeRAID 5i controller in an extended PCI expansion slot See the documentation that came with the server for more information 3E20 ServeRAID 5i only 1 Remove the ServeRAID 5i controller from its slot and install it in the proper PCI option slot 2 Verify that the ServeRAID 5i controller is supported in this server ServeRAID 5i controller gt System board 3E2x Reseat the ServeRAID controller m Flash latest level of BIOS code and firmware for controller 3 ServeRAID 5i controller 4 Integrated RAID controller on serve 4xxx thru 5xxx Code DRAM error 1 Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers 2 ServeRAID controller 6xxx Cache DRAM error 1 Reseat daughter card RAID SU 2 Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers 3 ServeRAID controller 92 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer and which components must be replaced by a field service technician Error code symptom FRU action 7xxx thru 8xxx Host local PCI bus interface error 1 Flash latest level of BIOS code and firmware for
85. croprocessor and fan sink on page 67 Important If you plan to reinstall an existing microprocessor to the new System board be careful when handling the adhesive material on the microprocessor If the adhesive material on the microprocessor will be reused do not contaminate it If replacement adhesive material is provided with the replacement system board be sure to remove all traces of existing adhesive material from the microprocessor before applying the new adhesive material e DIMMs see Installing a memory module on page 29 Notes a The power supply has been removed in the illustration for clarity If any installed items impede your ability to easily access the system board remove them before proceeding b The illustrations in this document might differ slightly from your hardware System board mounting screws 10 places 7 Remove the 10 screws that secure the system board to the chassis and put them in a safe place Note Do not remove the screws securing the heat sink retention module at this time The heat sink retention module remains on the system board when the system board is removed 74 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 8 Gently slide the system board toward the front of the server to disengage the retention tab on the bottom of the system board from the notch on the chassis then lift it up and out
86. ct a USB keyboard that has a mouse port the keyboard emulates a mouse and you cannot disable the mouse settings in the Configuration Setup Utility program 56 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Video connector Use this video connector to connect a monitor to the server The connector is dark blue to help you identify it The following illustration shows an industry standard 15 pin analog video connector on the rear of the server Chapter 5 Input output connectors 57 58 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 6 Field replaceable units Hard disk drive backplane SCSI mini PCI X adapter Rear fan Control panel assembly Front USB connector SOM Power supply ius Microprocessor and fan sink System board System board option connectors System board internal connectors System board external connectors System board LEDs System board switches and jumpers System board removal This chapter describes the removal of server components Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM xSeries products Customer replacement units CRUs can be replaced by the customer See the parts listing in l System on page 100 to determine if the component being replaced is a CRU or a FRU Copyright IBM Corp 2004 59 Hard disk drive back
87. cumentation CD It contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document Depending on the server model additional documentation might be included on the IBM xSeries Documentation CD The server might have features that are not described in the documentation that was received with the server The documentation might be updated occasionally to include information about those features or technical updates might be available to provide additional information that is not included in the server documentation These updates are available from the IBM Web site at http www ibm com pc Euppor O Copyright IBM Corp 2004 1 Notices and statements used in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document which is on the IBM xSeries Documentation CD Each statement is numbered for reference to the corresponding statement in the Safety Information document 2 The following notices and statements are used in this document Notes These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate potential damage to programs devices o
88. d esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Soollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate
89. ded electrical outlets for the server monitor and other devices that you will connect to the server Back up all important data before you make changes to disk drives Have a small flat blade screwdriver available You do not need to turn off the server to install or replace hot swap drives or hot plug Universal Serial Bus USB devices Blue on a component indicates touch points where you can grip the component to remove it from or install it in the server open or close a latch and so on Orange on a component or orange label on or near a component indicates that the component can be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing and installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component For a list of supported options for the server go to http www ibm com pc us System reliability guidelines To help ensure proper cooling and system reliability make sure that Copyright IBM Corp 2004 Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed in it There is adequate space around the server to allow the server cooling system to work properly Leave approximately 50 mm 2 i
90. devices and disconnect all power cords and external cables 3 Make sure that the side cover is unlocked in order to allow the door hatch to open You do not have to remove the side cover 4 Grasp the recessed area on the door hatch and rotate the door hatch outward until it disengages from the server N Recess area U Door hatch 42 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 5 Touch the static protective package containing the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 6 Align the drive assembly with the guide rails in the bay 7 Gently slide the drive assembly into the drive bay until the drive attaches to the back plate connector at the back of the drive bay and the tray clicks into place Note If you install a drive in bay 4 you will have to cable it as you would normally cable a non hot swap hard disk drive 8 If you have other options to install or remove do so now Otherwise close the hatch and lock the side cover then go to Connecting the cables on page 50 and Updating the server configuration on page 51 Power and signal cables for internal drives The server uses cables to connect parallel IDE simple swap Serial ATA and SCSI devices to the power supply and to the system board ace FSystentboatd internal Fonnectois tol page doi the location of s
91. diskette drive all models Cable dual USB 2 all models Cable hot swap kit 8482 models 11X 21X 31X 41X 51X 8487 models 21X 41X 51X Cable IDE ATA 66 100 all models Cable panel mount 8482 models 15X 25X 35X 45X 55X 91X 8487 models 25X 45X 55X 61X 71X 91X Cable SATA 8487 models 61X 71X Cable SATA power split 8487 models 61X 71X Cable SCSI 15 75 inch all models Cable signal 8482 models 11X 21X 31X 41X 51X 8487 models 21X 41X 51X Cable system error LED all models Cable U320 4 drop SCSI 8482 models 14X 24X 34X 44X 54X 8487 models 24X 44X 54X Cage assembly all models Card SATA RAID 8487 models 61X 71X EMC shield 3 5 all models EMC shield 5 25 all models Feet system kit all models Filler bezel three pack 8482 models 11X 21X 31X 41X 51X 8487 models 21X 41X 51X Guide assembly all models Handle cap all models Handle support all models Hard disk drive 36 4 GB SCSI 10K 8482 models 14X 24X 34X 44X Hard disk drive 36 4 GB SCSI 15K 8482 model 54X 8487 models 24X 44X 54X Hard disk drive 80 0 GB 8482 model 91X 8487 model 91X Hard disk drive 160 0 GB SATA 8487 model 61X Hard disk drive 250 0 GB SATA 8487 model 71X Heatsink 8482 models 11X 14X 15X 21X 24X 25X 31X 34X 35X 41X 44X 45X 51X 54X 55X 8487 models 21X 24X 25X 41X 44X 45X 51X 54X 55X Holder power LEDs all models Kit button all
92. dware Maintenance Manual and Troubleshooting Guide Importante Todas las declaraciones de precauciin de esta IBM documentation empiezan con un numero Dicho numero se emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraci n de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Declaraci n 1 PELIGRO La corriente el ctrica de los cables telefinicos de alimentaciin y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ningun cable ni realice las operaciones de instalaciin mantenimiento o reconfiguraci n de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de dafios estructurales Desconecte los cables de alimentaci n sis
93. e The customer identifies the failing server as part of a cluster One or more external storage units are attached to the failing server and at least one of the attached storage units is also attached to another server or unidentifiable device One or more servers are located near the failing server Important 1 For servers that are part of a shared hard disk drive cluster run one test at a time Do not run any suite of tests such as quick or normal tests because this could enable the hard disk drive diagnostic tests 2 f more than one error code is displayed correct the first error The other error codes might not occur the next time you run the diagnostic programs 3 If the server is suspended and a POST error code is displayed see POST error codes on page 80 4 lf the server is suspended and no error message is displayed see Error symptoms on page 86 and Undetermined problems on page 97 5 information about power supply problems see Power checkout on page 22 6 For intermittent problems check the error log see Diagnostic programs and error messages on page 16 13 14 Note The system error log is available on the xSeries 206 server only when the server contains an optional Remote Supervisor Adapter II Complete the following steps to perform the checkout procedure CAY IS THE SERVER PART OF A CLUSTER YES Schedule maintenance for the server Shut down
94. e 6 Place two fingers under the corners of the adapter nearest to the rear of the server then gently lift up until the connector on the adapter disengages from its socket on the system board and remove it from the server To install the SCSI mini PCI X adapter reverse the preceding steps making sure that 1 The plastic stand offs are attached to the system board 2 The holes in the SCSI mini PCI X adapter are aligned correctly with the stand offs 3 Only when the adapter is aligned correctly with the stand offs should you push down on the connector to insert it firmly into the socket 4 Make sure that the plastic stand offs snap into place in the SCSI mini PCI X adapter Rear fan Note e Read Installation guidelines on page 23 e Read the safety notices at Safety information on page 107 e Read Handling static sensitive devices on page 24 Complete the following steps to remove a rear fan 1 Turn off the server and attached devices then disconnect all power cords and external cables 2 Remove the cover and support bracket seg Removing the side cover on page 26 and Removing and installing the support bracket on page 28 Note It may be easier to access the fan if the adapters are removed see Installing an adapter on page 44 3 Disconnect the fan cable from the system board making a note of where the cable was connected for later installation Note The illustrations in th
95. e 48x XP alternate Control panel assembly all models Door assembly all models Bezel assembly all models Diskette drive alternate all models Diskette drive alternate all models Diskette drive primary all models Card guide all models Hard disk drive backplane 8482 models 11X 21X 31X 41X 51X 8487 models 21X 41X 51X System board all models SCSI card 8482 models 11X 14X 21X 24X 31X 34X 41X 44X 51X 54X 8487 models 21X 24X 41X 44X 51X 54X Heat sink retention module all models Microprocessor 800 2 8 1M 8482 models 11X 14X 15X Microprocessor 800 3 0 1M 8482 models 21X 24X 25X 8487 models 21X 24X 25X Microprocessor 800 3 2 1M 8482 models 31X 34X 35X Microprocessor 3 2GHz 8482 models 41X 44X 45X 8487 models 41X 44X 45X 61X Microprocessor 3 4GHz 8482 models 51X 54X 55X 8487 models 51X 54X 55X Microprocessor 2 4 GHz 8482 model 91X 8487 model 91X Heat sink fan 8482 models 21X 24X 25X Cover all models Memory 256MB 2700 ECC 8482 models 15X 25X 91X Memory 256MB 3200 ECC 8482 models 35X 45X 55X 8487 models 25X 45X 55X 91X Memory 512MB 2700 ECC 8482 models 11X 14X 21X 24X Memory 512MB 3200 ECC 8482 models 31X 34X 41X 44X 51X 54X 8487 models 21X 24X 41X 44X 51X 54X 61X Memory 512MB 3200 ECC 8487 model 71X Retainer all models Fan 80mm all models Fan 60mm 8482 models 11X 21X 31X 41X 51X 8487 mod
96. e come with the server IDE The wider IDE signal cable has three connectors One of these connectors is attached to the drive one is a spare and the third is attached to the primary or secondary IDE connector on the system board The spare connector can be used to connect an additional IDE drive to the server The CD ROM drive is attached to an ATA 100 signal cable ATA 100 signal cables are color coded The blue connector is attached to the system board The black connector is attached to the master IDE device The gray middle connector is attached to the subordinate IDE device Diskette drive The narrower signal cable has two connectors One is attached to the diskette drive and the other is attached to the connector FDD1 on the system board Serial ATA SATA The narrower black signal cable has two connectors One is connected to the Serial ATA drive and the other is connected to the Chapter 4 Installing options 43 connector on the system board Each Serial ATA drive comes with a cable If you install an additional Serial ATA drive you will need an additional cable If you install the optional ServeRAID 7t S ATA controller to add a third and fourth SATA drive all four SATA drives must then be connected to the ServeRAID 7t S ATA controller instead of the system board The optional ServeRAID 7t S ATA controller comes with two cables that you can use to cable the third and fourth SATA drives SCSI A round SCSI
97. e locations of items on the system board and describes how to remove the system board System board option connectors The following illustration shows the system board connectors DIMM 4 o Bag DODODODDDDDO ms L posessey Gooooooooooo HH DIMM 3 cr oil H LL CE DIMM 1 Microprocessor PCI X slot 1 EE EB mo ss 9 I T EE PCI X slot 2 I I SF o T E PCI slot 3 E D PCI slot 4 PCI slot 5 o ju Ce gs NBHEBBBHHBHBEH gr Inn SCSI adapter Battery Remote Supervisor mini PCI X slot Adapter Il Chapter 6 Field replaceable units 69 System board internal connectors The following illustration shows the internal connectors on the system board 70 System fan 1 error LED System fan 1 System fan 2 error LED System fan 2 Clear CMOS Standby power LED Power Main power o HHPH PH IO e Sia bovsoso I BRH PP H8 gr B h Ea De I I I I d o
98. e new battery a Tilt the battery so that you can insert it into the socket on the side opposite the battery clip b Press the battery down into the socket until it clicks into place Make sure the battery clip holds the battery securely es a Chapter 4 Installing options 49 9 Replace the frame support bracket and side cover see installing the support bracket on page 28 and Replacing the side cover 10 Connect all external cables then connect the power cords 11 Turn on the server 12 Start the Configuration Setup Utility program and set configuration parameters as needed See the User s Guide on the IBM xSeries Documentation CD Completing the installation To complete the installation you must reinstall the bezel reinstall the side cover connect all the cables and for certain options run the Configuration Setup Utility program Follow the instructions in this section Replacing the bezel Complete the following steps to replace the bezel 1 Insert the two tabs on the bottom of the bezel into the matching holes on the server chassis 2 Push the top of the bezel toward the server until the two tabs at the top of the bezel snap into place 3 Make sure that the side cover is unlocked then slide the drive bay lock bar to the right The lock bar locks when you lock the side cover key lock Replacing the side cover If you removed the support bracket or bezel reinstall it befor
99. e you replace the side cover see Removing and installing the support bracket on page 28 and Replacing the bezel Note The rear adapter retaining bracket rests against the server side cover You might find it easier to lay the server on its side to replace the side cover Complete the following steps to replace the side cover 1 Before installing the cover check that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server 2 Insert the tabs inside the cover into the slots on the server chassis Note The cover release latch must be in the unlocked opened position before you install the side cover 3 Close the cover release latch to secure the side cover in place Note Make sure that each tab on the side cover is in its corresponding slot before closing the cover release latch 4 Lock the side cover Connecting the cables If the server cables and connector panel have color coded connections match the color of the cable end with the color of the connector For example match a blue cable end with a blue panel connector a red cable end with a red connector and so on Attention To prevent damage to equipment connect the power cords last 50 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide The following illustration shows the input output I O connectors on the server Power co
100. econd microprocessor is present b All microprocessors have the same speed See Undetermined problems on page 97 90 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Power problems Symptom FRU action The server does not turn off 1 Verify whether you are using an ACPI or non ACPI operating system If you are using a non ACPI operating system a Press Ctrl Alt Delete b Turn off the system by holding the power control button for 4 seconds c If server fails during BIOS POST and power control button does not work remove the AC power cord If the problem remains or if you are using an ACPI aware operating system suspect the system board Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Serial port problems Symptom FRU action The number of serial ports identified by the operating system is less than the number of serial ports installed 1 Verify that Each port is assigned a unique address by the Configuration Setup Utility program and none of
101. econfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors tension 1 Mettez les unit s hors tension 2 Commencez par brancher tous les 2 D branchez les cordons d alimentation cordons sur les unit s des prises 3 Branchez les c bles d interface sur des 3 D branchez les c bles d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur 4 D branchez tous les c bles des unit s des pri
102. egion Chapter 8 Parts listing Type 8482 and 8487 103 IBM power cord part number Used in these countries and regions 02K0546 China 13F9940 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 13F9979 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos People s Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal R
103. els 21X 41X 51X Power supply 340 watt all models Bar bezel release all models Battery 3 0v all models Bezel all models Bezel kit all models Bezel hard disk drive filler 8482 models 11X 21X 31X 41X 51X 8487 models 21X 41X 51X Bezel hard disk drive filler slim blank all models Bezel hot swap drive filler 8482 models 11X 21X 31X 41X 51X 8487 models 21X 41X 51X all models all models all models all models FRU No 13N2416 33P3203 33P3207 33P3211 33P3289 24P2621 49P 1964 13N2926 33P3327 06P5227 76H4091 32P0964 33P3169 13M8299 26K3051 24P4811 25K9904 25K9903 25K9902 26K8380 26K8387 26K8732 01R3330 49P1965 06P4060 06P4056 06P4061 06P4057 06P4058 19K4945 59P2572 59P8495 74P4496 19K4946 33F8354 59P4791 00N7082 06P6245 00N7259 13N2934 100 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide CRU FRU FRU CRU CRU CRU CRU FRU CRU CRU CRU CRU CRU CRU FRU FRU FRU FRU FRU FRU FRU FRU FRU FRU FRU CRU CRU CRU CRU CRU CRU FRU FRU FRU FRU FRU CRU CRU CRU CRU CRU CRU Index System xSeries 206 Type 8482 Models 11X 14X 15X 21X 24X 25X 31X 34X 35X 41X 44X 45X 51X 54X 55X 91X and Type 8487 Models 21X 24X 25X 41X 44X 45X 51X 54X 55X 61X 71X 91X Bracket support all models Bracket conversion models 61X 71X Cable
104. epublic of Zaire 13F9997 Denmark 14F0015 Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 14F0033 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad and Tobago United Arab Emirates Dubai United Kingdom Yemen Zambia Zimbabwe 14F0051 Liechtenstein Switzerland 14F0069 Chile Italy Libyan Arab Jamahiriya 14F0087 1838574 Israel Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Taiwan United States of America Venezuela 6952300 24P6858 Korea Democratic People s Republic of Korea Republic of 34G0232 Japan 36L8880 Argentina Paraguay Uruguay 49P2078 India 49P2110 Brazil Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands C
105. er retaining bracket Filler panels Drive cage Front adapter support bracket Bezel System board Door hatch Chapter 4 Installing options 25 Removing the side cover Complete the following steps to remove the server side cover 1 Read Installation guidelines on page 23 and the safety information beginning at Safety information on page 107 2 Turn off the server and all attached devices see Turning on the server on page 7 then disconnect all power cords and external cables 3 Lay the server on its side 4 Unlock the side cover then pull the cover release latch away from the server and push the cover toward the rear of the server Lift the side cover off the server and set it aside VS e Cover release latch 9 0 9 0 9 0 8 0 9 0 9 0 9 0 9 0 9 0 9 9 0 9 9 9 0 0 SSSSSSGGSSSGSSSSSSSGGGSSSGGSSGS To replace the side cover see Replacing the side cover on page 50 Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the cover removed might damage server components 26 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Removing the bezel When working with some devices such as additional optical drives you must first remove the
106. er See Diagnostic programs and error messages on page 16 for more information Error charts These charts list problem symptoms and steps to correct the problem See Error charts on page 18 for more information Symptom to FRU index This index lists problem symptoms and steps to correct each problem See Chapter 7 Symptom to FRU index on page 77 for more information Power on self test When you turn on the server the power on self test POST performs a series of tests to check the operation of system components and some of the installed options If POST finishes without detecting any problems the first window of the operating system opens or an application program appears If POST detects a problem more than one beep might sound and an error message appears on the screen Notes 1 If you have a user password set you must type the password and press Enter when prompted before the operating system will start 2 Asingle problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will be resolved the next time you run the test POST beep codes POST generates beep codes to indicate successful completion or the detection of a problem One short beep indicates the successful completion of POST More than one beep indicates that POST detected a problem Fo
107. ering of the PCI slots can be found at System board option connectors on page 69 The 32 bit PCI slots 3 through 5 support 5 0 V signaling PCI adapters they do not support 3 3 V signaling adapters However 64 bit adapters are supported if they are universal adapters The 64 bit PCI X slots 1 and 2 support 3 3 V signaling PCI or PCI X adapters they do not support 5 0 V signaling adapters The PCI bus configuration is as follows The 32 bit PCI slots 3 through 5 and the onboard ATI 7000M video adapter are on the 33 MHz PCI bus The 64 bit PCI X slots 1 and 2 and the mini PCI X slot are on the 66 MHz PCI X bus The optional IBM Remote Supervisor Adapter Il can be installed only in PCI X slot 2 Use the ribbon cable that comes with this adapter to connect it to the Remote Supervisor Adapter Il connector on the system board If you install the optional IBM Remote Supervisor Adapter Il you must disconnect the video cable from the system board and connect it to the optional Remote Supervisor Adapter Il 44 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide The optional ServeRAID 6i controller can be installed only in PCI X slot 1 The server scans the PCI X slot 2 PCI X slot 1 mini PCI X slot and PCI slots 5 4 and 3 to assign system resources Then the server starts the PCI devices in the following order if you have not changed the default startup sequence PCI X slot 2 PCI X
108. ette drive in bay 3 and a simple swap Serial ATA hard disk drive in bay 7 Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 RI Bay 7 RS Recess area L Door hatch Chapter 4 Installing options 31 The following notes describe the types of drives that the server supports and other information that you must consider when installing a hard disk drive Read the safety information beginning at Safety information on page 107 Installation guidelines on page 23 and the documentation that comes with the drive Make sure that you have all the cables and other equipment specified in the documentation that comes with the drive Select the bay in which you want to install the drive Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive If you are installing a SCSI device be sure to set the SCSI ID for that device Diskette drives tape drives CD ROM CD RW and DVD drives are examples of removable media drives You can install removable media drives in bays 1 2 3 and 4 only The integrated IDE controller in the server supports the connection of up to two IDE devices You can install a 3 5 in slim high or 5 25 in half high removable media drive such as a tape backup drive CD RW or DVD drive in bay 2 The server supports only one diskette drive
109. ety information on page 107 Read Handling static sensitive devices on page 24 Complete the following steps to remove the power supply 1 Turn off the server and attached devices then disconnect all power cords and external cables 2 Remove the cover and support bracket seq Removing the side cover on page 26 and Removing and installing the support bracket on page 28 3 Disconnect the internal power supply cables Chapter 6 Field replaceable units 65 The illustrations in this document might differ slightly from your hardware Note S wo qo amp SOU HSS Ne NANESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSN 4 Remove the four screws that secure the power supply to the chassis 5 Lift the power supply out of the chassis disengaging it from the two connectors on the chassis The illustrations in this document might differ slightly from your hardware Note IOS EZE x vor SSS dada S _T AIL A LLL ILI I A Seo TT TTyTyy lt lt gt lt lt Y lt Y Y wd st xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 66 To replace the power supply reverse the previous steps making sure to engage the hooks on the power supply to the slots on the chassis Microprocessor and fan sink Note e Read Installation guidelines on page 2
110. f the battery as required by local ordinances or regulations Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 4 218 kg 39 7 Ib 32 kg 70 5 lb 255 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 20a 1 7 mp gt Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top
111. future use Note Expansion slot covers must be installed on all vacant slots This maintains the electronic emissions standards of the server and ensures proper ventilation of server components 8 Touch the static protective package containing the adapter to any unpainted metal surface on the server Then remove the adapter from the static protective package Avoid touching the components and gold edge connectors on the adapter 9 Carefully grasp the adapter by the top edge or upper corners and align it with the expansion slot guides then press the adapter firmly into the expansion slot Move the adapter directly from the static protective package to the expansion slot Attention Make sure that the adapter is correctly seated in the expansion slot before you turn on the server Incomplete installation of an adapter might damage the system board or the adapter Chapter 4 Installing options 45 Expansion slot cover UO t Rear adapter retaining bracket Front adapter support bracket 10 Connect required cables to the adapter Route cables so that they do not block the flow of air from the fans If you are installing an optional SCSI adapter see Cabling an optional SCSI adapter for additional information 11 If you have other options to install or remove do so now 12 If you have installed a full length adapter rotate the front adapter support bracket to the
112. guration Setup Utility program Whenever memory or an option is changed you must update the configuration 2 Option you just installed An IBM option that used to work does not work now Verify that all of the option hardware and cable connections are secure 2 If the option comes with its own test instructions use those instructions to test the option 3 If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI option is turned on You must turn on an external SCSI option before turning on the server 4 Failing option Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Power problems Symptom FRU action The server does not turn on 1 Verify that The power cables are properly connected to the server The electrical outlet functions properly The type of memory installed is correct f you just installed an option remove it and restart the server If the server now turns on you might have installed more options than the power supply supports 2 If LEDs for microprocessors or VRMs are on verify that a A VRM is installed if a s
113. hapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Error code symptom FRU action 1801 1 Run the Configuration Setup Utility program No more ROM space available for PCI 2 Remove adapter adapter 3 Disable adapter BIOS code and run the Configuration Setup Utility program 1962 1 Verify that a startable operating system is installed Drive does not contain a valid boot 2 Rundi ti sector Run diagnostics 3 Hard disk drive 4 SCSI backplane 5 Cable 6 System board cia ioni i 1 Run the Configuration Setup Utility program E drive configuration error 2 CD ROM drive 3 CD ROM power cable 4 IDE cable 5 System board 6 Battery vincat mT 1 Pointing device Pointing device error 2 System board on EEE 1 Microprocessor Microprocessor machine check 2 System board nn 1 Microprocessor Processor falle 2 System board 00180200 1 Run the Configuration Setup Utility program No more I O space available for PCI adapter 2 Adapter 3 System board 00180300 1 Run the Configuration Setup Utility program No more memory above 1MB for PCI adapter 2 Adapter 3 System board 00180500 1 Adapter PCI option ROM checksum error 2 System board 001 80600 1 Run the Configuration Setup Utility program PCI device
114. he IBM Support Web site at http www ibm com pc support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system also describes the diagnostic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the documentation that comes with your system That documentation includes printed books online books readme files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com pc
115. he error symptom charts go to Starting the diagnostic programs and viewing the test log on page 17 to test the server If you have just added new software or a new option and the server is not working use the following procedures before using the error symptom charts Remove the software or device that you just added Run the diagnostic tests to determine whether the server is running correctly Reinstall the new software or new device In the following table if the entry in the FRU action column is a suggested action perform that action if it is the name of a component reseat the component and replace it if necessary The most likely cause of the symptom is listed first Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU CD ROM drive problems Symptom FRU action CD ROM drive is not 1 Verify that recognized The IDE channel to which the CD ROM drive is attached primary or secondary is enabled in the Configuration Setup Utility program All cables and jumpers are installed correctly The correct device driver is installed for the CD ROM drive 2 Run CD ROM drive diagnostics 3 CD ROM drive Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer
116. he other screw will help to break the thermal bond that adheres the heat sink to the microprocessor Important Be careful when handling the adhesive material on the microprocessor If the adhesive material on the microprocessor will be reused do not contaminate it If replacement adhesive material is provided with the replacement part be sure to remove all traces of existing adhesive material from the microprocessor before applying the new adhesive material Lift the fan sink up and out of the server Note It might be necessary to gently twist the heat sink to loosen it from the microprocessor Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fully open position Pull the microprocessor out of the socket Attention You must make sure that the locking lever on the microprocessor socket is in the fully open position before you insert the microprocessor into the socket Failure to do so might result in permanent damage to the microprocessor microprocessor socket and microprocessor board To install a microprocessor and heat sink reverse the preceding steps Important When installing a microprocessor make sure that the orientation indicator on the microprocessor is aligned with the orientation indicator on the microprocessor socket xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide System board This section shows th
117. hich a large number of computers will operate Chapter 1 Introduction 3 Server controls LEDs and power This section describes the controls and light emitting diodes LEDs and how to turn the server on and off Front view The following illustration shows the controls and LEDs on the front of the server Ethernet link status LED CD eject button CD ROM drive activity LED Diskette eject button Diskette drive P a activity LED lt Hard disk drive a N activity LED 222 A Power on LED Power control button S99990999090000000000000008 9999699996660000990999099 Em error LED 995060969999909909999999090906 9999999909090999999090000 000000000000000000000000098 6906969000990900990000000000000 e J TT 0000000000000000000000000000009 N USB ports Ethernet transmit receive activity LED CD eject button Press this button to release a CD from the CD ROM drive CD ROM drive activity LED When this LED is lit it indicates that the CD ROM drive is in use Diskette eject button Press this button to release a diskette from the diskette drive Diskette drive activity LED When this LED is lit it indicates that the diskette drive is in use Hard disk drive activity LED When this LED is flashing it indicates that a hard disk drive is in use Hot swap hard disk drive activity LED On some server models each hot swap drive has a ha
118. i L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose AN PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Appendix B Related service information 131 132 Avviso 4 218 kg 232 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 20 gt 1 sp Avviso 10 ATTENZIONE Non poggiare oggetti che pesano piu di 82 kg sulla parte superiore delle unita montate in rack xSeries 206 Type 8482 and 8487 Hardware Maintenance Manu
119. ilure the basic and extended configuration status and see the ServeRAID Hardware Maintenance Manual for more information 2 Cable 3 Adapter 035 XXX 099 No adapters were found 035 XXX s99 Failed RAID test on PCI slot s s number of failing PCI slot If adapter is installed re check connection i RAID adapter 2 Cable System board e 035 XXX snn s number of failing PCI slot nn SCSI ID of failing fixed disk 089 XXX 001 Failed microprocessor test Hard disk drive with SCSI ID nn on RAID adapter in PCI slot s Verify microprocessor 1 is installed and seated correctly Verify BIOS code is at latest level Microprocessor 1 Ie ms System board 089 XXX 002 f Verify microprocessor 2 is installed and seated correctly Failed optional microprocessor test Verify BIOS code is at latest level Microprocessor 2 uN System board 201 XXX Onn DIMM Location slots 1 4 where nn DIMM location Failed memory test Note nn 1 DIMM 1 2 DIMM 2 3 DIMM 3 4 DIMM 4 System board 201 XXX 999 1 See error text for failing DIMMs Multiple DIMM failure see error text 2 System board 202 XXX 001 1 Verify microprocessor 1 is installed and seated correctly Palad system cache test 2 Verify BIOS code is at latest level 3 Microprocessor 1 4 System board 202 XXX 002 1 Verify microprocessor 2 is installed and seated correctly Palad sys
120. in del dispositivo y el interruptor de alimentaciin de la fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n 2 7 mp gt gt 1 0 m Declaraci n 10 PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor Appendix B Related service information 139 140 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Appendix C Notices Edition notice This information was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending p
121. ines on page 23 Handling static sensitive devices on page 24 and the safety information beginning at Safety information on page Turn off the server and all attached devices Disconnect all power cords then disconnect all external cables Remove the cover seg Removing the side cover on page 26 Disconnect the diskette drive connectors and cables of oN Note The illustrations in this document might differ slightly from your hardware Drive clip 6 Press on the blue latch in the direction of the arrow to release the drive then while pressing the latch grasp the diskette drive from the front and pull it through the aperture in the front of the server 7 Remove the clip from the side of the diskette drive and snap it into the screw holes on the side of the new diskette drive making sure that the blue side of the clip is facing outward and the arrow on the clip is pointing toward the front of the drive To install the diskette drive reverse the previous steps Installing a hot swap SCSI hard disk drive in bay 5 6 or 7 Some server models come with hot swap hard disk drives Before you install a hot swap hard disk drive read the following information Inspect the drive tray for signs of damage Make sure that the drive is correctly installed in the tray To maintain proper system cooling do not operate the server for more than 10 minutes without either
122. is document might differ slightly from your hardware Rear Rubber Ra 62 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 4 Grasp the fan with both hands and pull firmly extending the rubber grommets b the grommets will be pulled through the holes in either the fan or the chassis and can then be removed Note It may be easier to use side cutters to sever the grommets Pull the fan up and out of the chassis To install the rear fan reverse the previous steps attaching the rubber grommets to the fan and then using needle nosed pliers to pull them through the holes in the chassis Control panel assembly Note Read Installation guidelines on page 23 Read the safety notices at Safety information on page 107 Read Handling static sensitive devices on page 24 Complete the following steps to remove the control panel assembly 1 2 Turn off the server and attached devices then disconnect all power cords and external cables Remove the cover and support bracket seg Removing the side cover on page 26 and Removing and installing the support bracket on page 28 Remove the front bezel see Removing the bezel on page 27 Note This procedure will be easier to perform if the server is on its side Remove any hot swap hard disk drives that are installed Attention Attempting to pivot the drive cage w
123. ith hot swap drives installed might damage the drives Pivot the drive cage out until it locks in position Attention Do not place any strain on the hard disk drive cables it might be necessary to disconnect these cables before pivoting the drive cage Disconnect the control panel assembly cables from the system board Chapter 6 Field replaceable units 63 Note The illustrations in this document might differ slightly from your hardware 7 Use a flat blade screwdriver to press up on the lower tab of the control panel assembly until the bottom of the assembly detaches from the chassis 8 Press together the two latches at the top of the assembly until it detaches from the chassis then pull the control panel assembly out of the chassis through the front making sure that the cables follow freely Important When removing the assembly note the routing of the cables through the aperture in the chassis You must route the cables through this aperture upon reinstallation to avoid damage to the cables when the drive cage is in the closed position To install the control panel assembly reverse the previous steps making sure to route the cables carefully and snap the operator information panel into place Front USB connector assembly Note e Read Installation guidelines on page 23 e Read the safety notices at Safety information on page 107 e Read Ha
124. itor for adjusting and testing instructions Some IBM monitors have their own self tests 88 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Monitor problems Symptom FRU action The screen is blank 1 Make sure that damaged BIOS code is not affecting the video see from a POST BIOS update failure on page 20 Verify that The server power cord is plugged into the server and a working electrical outlet The monitor cables are connected properly The monitor is turned on and the Brightness and Contrast controls are adjusted correctly f the servers are C2T chained together verify that The C2T chain cables are securely connected to the servers The C2T breakout cable is connected properly A server that is turned on is selected Important In some memory configurations the 3 3 3 beep code might sound during POST followed by a blank display screen If this occurs and the Boot Fail Count feature in the Start Options of the Configuration Setup Utility program is set to Enabled its default setting you must restart the server three times to force the system BIOS to reset the CMOS values to the default configuration memory connec
125. least 2 seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into the server without setting down the device If it is necessary to set down the device put it back into its static protective package Do not place the device on the server cover or ona metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Major components of the xSeries 206 Type 8482 and 8487 server Blue on a component indicates touch points where you can grip the component to remove it from or install it in the server open or close a latch and so on Orange on a component or an orange label on or near a component indicates that the component can be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component The following illustration shows the major components in the server Note The illustrations in this document might differ slightly from your hardware Rear adapt
126. liminated a Identify which channel is causing the error by reconnecting cables one at a time and restarting until the error returns b Check termination of identified channel in step Pal Note SCSI channel termination details if any appear elsewhere in this publication c Disconnect one drive at a time attached to channel identified in step 2a and restart each time to determine which drive is causing the problem d Replace SCSI cable attached to channel identified in step Pal e Replace backplane attached to channel identified in step 2a If original ISPR code is still present after disconnecting all SCSI cables and restarting perform the following actions until the error is no longer present Reseat the controller Replace the controller Chapter 7 Symptom to FRU index 95 SCSI error codes Error code FRU action All SCSI Errors One or more of the following might be causing the problem A failing SCSI device adapter drive controller An improper SCSI configuration or SCSI termination jumper setting Duplicate SCSI IDs in the same SCSI chain A missing or improperly installed SCSI terminator A defective SCSI terminator An improperly installed cable A defective cable 1 External SCSI devices must be turned on before you turn on the server Make sure that the cables for all external SCSI devices are connected correctly If you have attached an external SCSI device to the
127. me the server is restarted if the problem remains the LED will be lit again Note It is normal for the standby power LED to be lit when the server is connected to ac power regardless of whether the server is on or off When the server is connected to ac power and the LED is not lit it indicates a power problem For information about correcting errors indicated by these LEDs see System board LEDs on page 85 Updating BIOS code You can update the BIOS code by using the diskette drive or by using a Linux or Windows update package if available The most current level of BIOS code for the server is available at http www ibm com pc support You can update the BIOS code for the server through one of the following methods Downloading the latest BIOS code from the IBM Web site creating an update diskette and using the diskette drive to install the BIOS code Installing an update package for the Linux or Microsoft Windows operating system if available Chapter 3 Diagnostics 19 Recovering from a POST BIOS update failure If power to the server is interrupted while POST BIOS code is being updated flash update the server might not restart correctly or might not display video no video If this happens complete the following steps to recover i information beginning at Safety information on page 107 and 2 Turn off the server and all attached devices 3 Disconnect the power cord and all external cables
128. models Kit retainer all models Lock bar assembly 8482 models 11X 21X 31X 41X 51X 8487 models 21X 41X 51X Label system service all models FRU No 19K4963 32P4743 03K9340 49P4365 06P5850 13N2466 13N2413 88P5927 13N2411 59P4201 00N7185 13N2937 59P2614 13N2419 71P8650 32P8501 32P8503 59P8537 13N2932 19K4947 02R0811 19K4936 24P3704 24P3725 71P7293 71P7297 71P7313 13N2951 59P8500 19K4940 73P9582 13N2930 13N2990 CRU FRU FRU FRU FRU FRU CRU CRU FRU CRU CRU CRU FRU FRU CRU FRU CRU CRU CRU CRU CRU FRU CRU FRU CRU CRU CRU CRU CRU FRU FRU FRU FRU FRU FRU Chapter 8 Parts listing Type 8482 and 8487 101 Index System xSeries 206 Type 8482 Models 11X 14X 15X 21X 24X 25X 31X 34X 35X 41X 44X 45X 51X 54X 55X 91X and Type 8487 Models 21X 24X 25X 41X 44X 45X 51X 54X 55X 61X 71X 91X Miscellaneous hardware kit all models Screws third form M3 5 7 EMC 2 position gasket 1 O blank bracket 1 Power supply bracket 1 solator supports 4 Key holder bracket 1 Slotted screws M3x5 4 RFID clip 1 System board spacers 4 SCSI cable clamp 1 Slotted screws M3 5 6 Mouse assembly all models Power cord all models Recovery CD Retainer all models SATA backerplate 8482 models 15X 25X 35X 45X 55X 91X 8487 models 25X 45X 55X 61X 71X 91X SAT
129. moved Fasten the cable ends together with a lock After you add the security cable make sure that it does not interfere with other cables that are connected to the server Ke O DS a Rope clip SS ES Q SO SS SS 5 f you have other options to install or remove do so now otherwise go to Completing the installation on page 50 Replacing the battery IBM has designed this product with your safety in mind The lithium battery must be handled correctly to avoid possible danger If you replace the battery you must adhere to the following instructions Note In the U S call 1 800 IBM 4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste They will be taken back free of charge by the manufacturer distributor or representative to be recycled or disposed of in a proper manner To order replacement batteries call 1 800 426 7378 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative Note After you replace the battery you must reconfigure the server and reset the System date and time 48 xSeries 206 Type 8482 and 8487 H
130. ms DT Problem determination tips 98 The symptom to FRU index lists symptoms errors and the possible causes The most likely cause is listed first Use this symptom to FRU index to help you decide which FRUs to have available when servicing the server Notes 1 The field replaceable unit FRU procedures in this manual are intended for trained servicers who are familiar with IBM xSeries products Customer replacement units CRUs can be replaced by the customer See the parts listing ado determine if the component being replaced is a CRU or a FRU Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms For IBM devices not supported by this index refer to the manual for that device Always start with Some tables have more than two columns in those instances more than one column on the left is required to describe the error symptom Take the action or replace the FRU suggested first in the list of the right hand column then try the server again to see if the problem has been corrected before taking further action Always try reseating a suspected component or reconnecting a cable before replacing the component The left hand column of the tables in this index lists error codes or messages and the right hand column lists one or more suggested actions or FRUs to replace The POST BIOS code displays POST error codes and messages on the
131. ms and the most recent device driver files are available at www ibm com pc support The following configuration programs can be used to customize the server hardware Configuration Setup Utility program This program is part of the basic input output system BIOS code that comes with the server You can use this program to configure serial port and parallel port assignments change the drive startup sequence set the date and time and set passwords For information about how to start this utility see Using the Configuration Setup Utility program Adaptec HostRAID configuration programs For more information about the Adaptec HostRAID configuration programs see the IBM xSeries 206 User s Guide on the IBM xSeries Documentation CD Intel Gigabit Ethernet Utility program The Intel Gigabit Ethernet Utility is part of the BIOS code in the server You can use it to configure the network as a startable device and you can customize where the network startup option appears in the startup sequence Enable the Intel Gigabit Ethernet Utility from the Configuration Setup Utility program ServeRAID Manager ServeRAID Manager can be used as an installed program or in startable CD mode Detailed information about ServeRAID Manager is in the User s Guide on the IBM xSeries Documentation CD Boot Menu program The Boot Menu program can temporarily redefine the first startup device Detailed information about ServeRAID Manager is in the U
132. ms is in the User s Guide on the IBM xSeries Documentation CD Be sure to use these programs as described therein The latest information about these programs and the most recent device driver files are available at www ibm com pc support 10 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Using the Boot Menu program The Boot Menu program is a built in menu driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Configuration Setup Utility program Complete the following steps to use the Boot Menu program to change the startup sequence of your server 1 Turn off the server 2 Restart the server 3 Press F12 4 Select the startup device The next time the server is started it returns to the startup sequence that is set in the Configuration Setup Utility program Chapter 2 Configuring the server 11 12 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 3 Diagnostics This chapter provides basic troubleshooting information to help solve some common problems that might occur with the server If you cannot locate and correct the problem using the information in this chapter see Appendix A Getting help and technical assistance on page 105 for more information General checkout Follow the checkout procedure for diagnosing hardware problems Revie
133. n of open space around the front and rear of the server Do not place objects in front of the fans For proper cooling and airflow replace the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components When installing the server in a rack make sure that space is available around the server to enable the server cooling system to work properly See the documentation that comes with the rack for additional information You have followed the cabling instructions that come with optional adapters You have replaced a failed fan within 48 hours You have replaced a hot swap drive within 2 minutes of its removal 23 Handling static sensitive devices 24 Attention Static electricity can damage electronic devices including the server To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and damage it While the device is still in its static protective package touch it to an unpainted metal part of the server for at
134. n into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly installed Open the retaining clips remove the DIMM and then reinsert it DIMM 4 DIMM 1 30 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 10 If you have other options to install or remove do so now otherwise replace the support bracket see Removing and installing the support bracket on page 28 and go to Completing the installation on page 50 Installing a drive Depending on the server model one or more of the following drives might be installed in the server Diskette Hard disk drive CD ROM CD RW or DVD CD RW combo For information on replacing a CD ROM drive or diskette drive see CD ROM drive in bay 2 on page 35land Replacing the diskette drive in bay 3 on page 36 Some hot swap models come with an IDE CD ROM drive in bay 1 a 3 5 in 1 44 MB diskette drive in bay 3 and three hot swap hard disk drive bays Some non hot swap models come with an IDE CD ROM drive in bay 1 a 3 5 in 1 44 MB diskette drive in bay 3 and a SCSI hard disk drive in bay 7 Some simple swap Serial ATA models come with an IDE CD ROM drive in bay 1 a 3 5 in 1 44 MB disk
135. n the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord 3 Check the power cord for a Athird wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover Appendix B Related service information 109 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD
136. nd LEDs In addition if you install the optional Remote Supervisor Adapter II you must disconnect the video cable from the system board and connect it to the optional Remote Supervisor Adapter II 6 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Server power features When the server is connected to an ac power source but is not turned on the operating system does not run and all core logic is shut down however the server can respond to remote requests to turn on the server The power on LED flashes to indicate that the server is connected to an ac power source but is not turned on standby mode Turning on the server Approximately 20 seconds after the server is connected to ac power the power control button becomes active and you can turn on the server and start the operating system by pressing the power control button The server can also be turned on in any of the following ways f a power failure occurs while the server is turned on the server will restart automatically when power is restored e If the server is connected to an Advanced System Management ASM interconnect network that contains at least one server with an optional Remote Supervisor Adapter II installed the server can be turned on from the Remote Supervisor Adapter II user interface f the operating system supports the systems management software for an optional Remote Supervisor Adapter Il the systems managemen
137. ndling static sensitive devices on page 24 Complete the following steps to remove the front USB connector assembly 1 Turn off the server and attached devices then disconnect all power cords and external cables Remove the cover and support bracket seg Removing the side cover on page Removing and installing the support bracket on page 28 2 and Removing the bezel on page 27 3 Remove the front bezel see 4 Rotate the drive cage up Attention Do not place any strain on the hard disk drive cables it might be necessary to disconnect these cables before pivoting the drive cage 5 Disconnect the front USB connector assembly cable from the system board 64 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Power supply Note The illustrations in this document might differ slightly from your hardware 6 From the inside of the chassis place your fingers on the two tabs on the front USB connector assembly and squeeze them together and detach the assembly from the server then pull the assembly toward the inside of the chassis and through the aperture at the drive cage to remove it To install the front USB connector assembly reverse the previous steps routing the cable correctly and snapping the front USB connector assembly into place Note Read Installation guidelines on page 23 e Read the safety notices at Saf
138. nel assembly 63 diskette drive 36 front USB connector assembly 64 hard disk drive backplane 60 microprocessor and fan sink 67 power supply 65 rear fan 62 SCSI mini PCI X card 61 support bracket 28 system board 73 replace battery 48 cover 50 retaining clips DIMM 30 rope clip installing for security 47 S SCSI backplane connectors 69 error codes 96 SCSI connector description 55 external 55 location 70 SCSI controller cabling 46 SCSI mini PCI X card removing 61 SCSI IDs 39 Index 147 security rope clip 47 serial port problems 91 serial connector pin assignments 55 server power features 7 ServeRAID error codes 92 service processor error codes 92 signal connectors 69 size 3 small computer systems interface SCSI error messages 18 hot swap backplane 37 small computer systems interface SCSI cabling requirements 56 software problems 91 starting Intel gigabit ethernet utility 10 starting diagnostic programs 16 17 statements attention 2 caution 2 danger 2 important 2 static electricity 24 static sensitive devices handling 24 status LEDs 4 support bracket removing 28 switches and jumpers 73 system board connectors external port 71 internal cable 70 internal cables 69 SCSI 55 internal connectors SCSI 70 jumper blocks 73 LEDs 72 removing 73 system errorLED 5 system reliability 23 T tape drive installing 31 testlog 18 viewing diagnostic 17 18 trademarks 142 troubleshooting chart 18 U
139. ng information Read the documentation that comes with the drive for cabling instructions Route the cable before you install fixed drives Do not block the airflow from the fans You can install two simple swap SATA hard disk drives in the server Chapter 4 Installing options 41 Note You can install a third and fourth SATA drive if you install an optional ServeRAID 7t S ATA controller in the server The optional ServeRAID 7t S ATA controller comes with two cables that you can use to cable the third and fourth SATA drives In addition if you install the optional ServeRAID 7t S ATA controller to add a third and fourth drive all four SATA drives must then be connected to the ServeRAID 7t S ATA controller instead of the system board See the optional ServeRAID 7t S ATA controller documentation for cabling instructions Install simple swap SATA hard disk drives in this sequence bay 7 bay 6 bay 5 and bay 4 Bays 5 6 and 7 are simple swap bays and do not require cabling Bay 4 is a non hot swap drive bay and requires cabling as you would normally cable a non hot swap drive See Installing a drive in bay 2 or 4 on page 32 for information about how to install a hard disk drive in bay 4 Complete the following steps to install a simple swap hard disk drive 1 ReadI Installation guidelines on page 23 and the safety information beginning at Safety information on page 107 2 Turn off the server and peripheral
140. ngrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage o
141. nn 153 89P8332 Swiss F G 150 89P8333 Thailand 191 89P8334 Turkish 440 89P8335 Turkish 179 89P8336 UK English 166 89P8337 US English EMEA 103P 89P8338 Yugoslav Lat 234 89P8339 Power cord CRUS For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SIT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or r
142. nnector end of the drive goes in first Gently slide the drive assembly into the drive bay as far as it will go Connect one end of the SCSI signal cable into the back of the drive and make sure that the other end of this cable is connected into the SCSI connector on the system board See Power and signal cables for internal drives on page 43 for additional information about cabling drives and for the location of the SCSI connectors on the system board If there are open connectors on the cables connecting existing SCSI drives you can use these cables to connect the new drive Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and memory Connect the power cable to the back of the drive The connectors are keyed and can be inserted only one way If you have other options to install or remove do so now Otherwise close the door hatch close the drive bay lock bar replace the support bracket see Removing and installing the support bracket on page 28 and replace the side cover see Replacing the side cover on page 50 then go to Completing the installation on page 50 Installing a simple swap Serial ATA hard disk drive in bay 5 6 or 7 Some server models come with simple swap Serial ATA SATA hard disk drives which are easily accessible from the front of the server Before you install a simple swap SATA hard disk drive read the followi
143. ntaining the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface Install the hard disk drive in the hot swap bay a Make sure that the tray handle is open that is perpendicular to the drive b Align the drive assembly with the guide rails in the bay c Gently slide the drive assembly into the drive bay until the drive stops Filler panel Drive tray handle Drive bay in open position lock bar d Push the tray handle to the closed locked position Note If your server is configured for RAID operation using an optional ServeRAID controller you might have to reconfigure your disk arrays after installing hard disk drives See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager If you are installing additional hot swap hard disk drives do so now 38 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 9 f you have other options to install or remove do so now otherwise go to Completing the installation on page 50 After turning on the server check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly If the amber hard disk drive status LED for a drive is lit continuously it indicates that the drive is faulty and must be replaced
144. of the instructions Leia todas as instrug es de cuidado e perigo antes de executar qualquer operac o Safety Information Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione cess 27100 AN HA ARS SOSAS Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo un elemento qu mico que en el estado de California de los Estados Unidos est considerado como un causante de cancer y de defectos cong nitos adem s de otros riesgos reproductivos L vese las manos despu s de usar el producto
145. of the server 9 If you are installing a new system board remove the heat sink retention module and the retention tab on the bottom of the system board and install them on the new system board To reinstall the board place it into position in the server and slide it toward the rear of the server until the holes on the system board are aligned with the holes in the chassis then replace the components that were removed in step 6 on page 74 Important When installing the system board make sure that the clips at the I O section of the system board slide into position on the chassis When reassembling the components in the server be sure to route all cables carefully so that they are not exposed to excessive pressure Chapter 6 Field replaceable units 75 76 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 7 Symptom to FRU index Copyright IBM Corp 2004 Beep symptoms gt s r a se s TB No beep symptoms s s bos TO POST error codes gt s s s a a soa noo se sa 80 Diagnostic error codes s 83 System board LEDS BB Error symptoms Boe ck EE S86 Service processor error codes id Boom Mer a Ch ee a I ServeRAID error codes on 92 POST ISPR error ee ece de ue dem ode Se E DO SCSI error codes A ss SR Undetermined proble
146. ollowing illustration shows a keyboard connector 6 0 O 5 40 0 3 O 2 1 If you attach a keyboard to this connector USB ports and devices are disabled during the power on self test POST Parallel connector Use this connector to connect a parallel device The following illustration shows a parallel connector 13 1 0000000000000 000000000000 25 14 The parallel connector supports three standard Institute of Electrical and Electronics Engineers IEEE 1284 modes of operation Standard Parallel Port SPP Enhanced Parallel Port EPP and Extended Capability Port ECP If you configure the parallel port to operate in bidirectional mode it supports the ECP and EPP modes of operation To configure the parallel port use the Devices and I O Ports option in the Configuration Setup Utility program See the User s Guide for more information If you configure the parallel port to operate in bidirectional mode use an IEEE 1284 compliant cable that does not exceed 3 meters 9 8 ft 54 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Serial connectors Use the serial connectors to connect serial devices The following illustration shows a serial connector Ultra320 SCSI connector You can install up to four internal SCSI devices using the SCSI cable that comes with some models of the server Other server models might come with one SCSI cable that is connected from the internal
147. on all external devices Turn on the server Watch the screen and the serial port for POST errors and record any POST error messages that are displayed on the screen If an error is displayed look up the first error see POST error codes on page 80 Starting the diagnostic programs and Run the diagnostic programs se viewing the test log on page 17 E DID THE DIAGNOSTIC PROGRAMS START NO Find the failure symptom in Error symptoms on page 86 YES Run the diagnostic programs see Starting the diagnostic programs and viewing the test log on page 17 al receive an error see Chapter 7 Symptom to FRU index on page 77 If the diagnostics were completed successfully and you still suspect a problem see Undetermined problems on page 97 If the server does not turn on see Error symptoms on page 86 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic tools overview The following tools are available to help you diagnose and solve hardware related problems POST beep codes and error messages The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See Power on self test for more information Diagnostic programs The diagnostic programs are stored on the BM Enhanced Diagnostics CD These programs are the primary method of testing the major components of the serv
148. oose screw causing a short circuit on a circuit board 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server see Minimum operating requirements on page 197 4 Reconnect all ac power cords and turn on the server If the server starts successfully replace adapters and devices one at a time until the problem is isolated If the server does not start from the minimal configuration replace FRUs of the minimal configuration one at a time until the problem is isolated To use this method you must know the minimum configuration that is required for the server to start see page 97 22 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 4 Installing options This chapter provides detailed instructions for adding hardware options to the server Installation guidelines Before you begin installing options in the server read the following information Review the safety information beginning at Safety information on page 107 and the guidelines in Handling static sensitive devices on page 24 This information will help you work safely with the server and options When you need to access the inside of the server to install options you might find it easier to lay the server on its side Make sure that you have an adequate number of properly groun
149. plane Note Read Installation guidelines on page 23 e Read the safety notices at Safety information on page 107 e Read Handling static sensitive devices on page 24 Complete the following steps to remove the hard disk drive backplane 1 Turn off the server and attached devices then disconnect all power cords and external cables 2 Remove the cover and support bracket seg Removing the side cover on page 26 ana Removing and installing the support bracket on page 28 3 Remove all hard disk drives see Installing a drive on page 31 Important Be sure to identify in which bay each drive belongs so that they are in the correct order when reinstalled 4 Pivot the drive cage out until it locks in position 5 Disconnect the three cables from the hard disk drive backplane Note The illustrations in this document might differ slightly from your hardware 6 Remove the four screws that secure the hard disk drive backplane to the drive cage and set them in a safe place then lift the backplane out of the server To install the hard disk drive backplane reverse the previous steps Note The drive cage will lock in the pivoted position To lower the drive cage press in on the blue flap on the side of the drive cage 60 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide SCSI mini PCI X adapter Note
150. r data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Features and specifications The following information is a summary of the features and specifications of the server Depending on the server model some features might not be available or some specifications might not apply You can use the Configuration Setup Utility program in the server to determine the specific type of microprocessor that is on the system board Table 1 Features and specifications Microprocessor Intel Pentium 4 Processor 1 MB Level 3 cache 800 MHz front side bus FSB Memory Minimum 256 MB Maximum 4 GB Types PC2700 and PC3200 double data rate DDR Connectors four dual inline memory module DIMM connectors two way interleaved Drives depending on your model Diskette 1 44 MB two mode Hard disk drive SATA or SCSI One of the following
151. r idling 5 3 bel Sound power operating 5 5 bel Environment Air temperature Server on 10 to 35 C 50 to 95 F Altitude O to 914 m 2998 0 ft Server off 40 to 60 C 40 to 140 F Altitude O to 2133 m 7000 0 ft Humidity operating and storage 8 to 80 Heat output Approximate heat output in British thermal units Btu per hour Minimum configuration 595 Btu hour 175 watts Maximum configuration 765 Btu hour 225 watts Electrical input Sine wave input 50 or 60 Hz required Input voltage and frequency ranges automatically selected Input voltage low range Minimum 100 V ac Maximum 127 V ac Input voltage high range Minimum 200 V ac Maximum 240 V ac Input kilovolt amperes kVA approximately Minimum 0 20 kVA all models Maximum 0 55 kVA Notes 1 Power consumption and heat output vary depending on the number and type of optional features installed and the power management optional features in use 2 These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute ANSI S12 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below w
152. r more information see Beep symptoms on page 78 If POST detects a problem more than one beep sounds an error message appears on the screen See l Beep symptoms on page 78 and l POST error codes on page 80 for more information Chapter 3 Diagnostics 15 POST error messages POST error messages can appear when a problem is detected during startup For a complete list of POST messages see POST error codes on page 80 Diagnostic programs and error messages The system diagnostic programs are on the BM Enhanced Diagnostics CD These programs are the primary method of testing the major components of the server An IBM Enhanced Diagnostics CD comes with the server You can also download the latest version of the diagnostic programs from http www ibm com pc support see Downloading the diagnostic program on page 17 The IBM Enhanced Diagnostic programs isolate problems from the server hardware and software The programs run independently of the operating system and must be run either from a CD or diskette Diagnostic error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing complex problems indicated by error messages should be performed by trained service personnel Sometimes the first error to occur causes additional errors In this case the server displays more than one error message Always follow the suggested action ins
153. rd JU el Mouse CES Keyboard Parallel Y Serial 1 Video USB 1 USB 2 Ethernet 2002 O 09 00 Serial 2 5o8 20 YO BE t Qi o o o 008 30 o O So OO YQ BE Q e SOs o9 Bo Updating the server configuration When you start the server for the first time after you add or remove an internal option or an external SCSI device you might receive a message that the configuration has changed The Configuration Setup Utility program starts automatically so that you can save the new configuration settings See the User s Guide for additional information Some options have device drivers that you must install See the documentation that comes with each option for information about installing device drivers If the server has a RAID configuration using the integrated SCSI controller with RAID capabilities or has a ServeRAID controller installed and you have installed or removed a hard disk drive see the ServeRAID documentation that comes with the server for information about reconfiguring the disk arrays Connecting external options If you install an optional SCSI adapter you can attach external SCSI devices such as a SCSI storage expansion enclosure to the server Complete the following steps to attach an external device 1 Review the safety information beginning at Safety information on
154. rd disk drive 1 Read nstallation guidelines on page 23 and the safety information beginning at Safety information on page 107 2 Turn off the server and peripheral devices and disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page 3 po 4 Remove the support bracket see Removing and installing the support bracket on page 28 5 Grasp the recessed area on the door hatch and rotate the door hatch outward until it disengages from the server Chapter 4 Installing options 39 40 Bay 6 RI Bay 7 Recess area U Door hatch 6 Remove the empty drive tray from the drive bay in which you want to install the drive 7 Touch the static protective package containing the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 8 Set any jumpers or switches on the drive according to the documentation that comes with the drive xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide 10 11 12 13 14 15 Attach the hard disk drive to the drive tray with the four screws that are attached to the drive tray use the plastic pins on the drive tray to help line up the drive with the drive tray screw holes Align the drive assembly with the guide rails in the bay the co
155. rd disk drive activity LED When this green LED is flashing it indicates that the drive is in use 4 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Hot swap hard disk drive status LED On some server models each hot swap hard disk drive has a status LED If the status LED for a drive is lit continuously that individual drive is faulty When the drive is connected to an optional ServeRAID controller a slowly flashing one flash per second status LED indicates that the drive is being rebuilt When the LED is flashing rapidly three flashes per second it indicates that the controller is identifying the drive Power on LED When this LED is lit and not flashing it indicates that the server is turned on When this LED is flashing it indicates that the server is off and still connected to an ac power source standby mode Power control button Press this button to turn the server on and off manually System error LED When this LED is lit it indicates that a system error has occurred An LED on the system board might also be lit to help isolate the error See System board LEDs on page 72 for additional information USB ports Connect a USB device to these connectors Ethernet link status LED This LED is on the Ethernet connector on the back of the server When this LED is lit it indicates that there is an active connection on the Ethernet port Ethernet transmit receive activity LED This
156. re considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same diagnostics code version Have the same configuration options set in the system Have the same setup for the operation system control files Comparing the configuration and software setup between working and non working servers will often lead to problem resolution 98 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 8 Parts listing Type 8482 and 8487 The following parts information is for the xSeries 206 Type 8482 models 11X 14X 15X 21X 24X 25X 31X 34X 35X 41X 44X 45X 51X 54X 55X 91X and Type 8487 models 21X 24X 25X 41X 44X 45X 51X 54X 55X 61X 71X 91X Copyright IBM Corp 2004 99 System Index 0 NO OO OO O1 SI D ND ND D 11 12 12 12 12 12 12 13 14 15 15 15 15 15 16 17 18 19 System xSeries 206 Type 8482 Models 11X 14X 15X 21X 24X 25X 31X 34X 35X 41X 44X 45X 51X 54X 55X 91X and Type 8487 Models 21X 24X 25X 41X 44X 45X 51X 54X 55X 61X 71X 91X Chassis staked all models CD ROM drive 48x XP primary CD ROM drive 48x XP alternate CD ROM drive 48x XP alternate CD ROM driv
157. rocessor problems 88 removing 67 specifications 3 minimum configuration 97 monitor problems 88 mouse connector pin assignments 54 port 54 mouse problems 88 N no beep symptoms 79 notes important 142 notices attention 2 book 2 caution 2 danger 2 important 2 O online publications 1 option problems 90 options installing 23 order of installation memory modules 29 30 P parallel port configuration 54 connector 54 connector pin assignments 54 parts listing 99 password lost or forgotten 21 PCI busA 44 bus B 44 expansion slots 45 PCI expansion slots 3 pin number assignments Ethernet 54 pointing device problems 88 port connectors 71 Ethernet 54 ports input output 53 universal serial bus USB 56 POST ISPR error procedures 93 POST power on self test 16 POST error codes 80 power connectors 69 problems 90 power control button 5 power cords 103 power supply specifications 3 power supply removing 65 power switch 5 power cord connector 6 power on LED 5 problem determination tips 98 problems CD ROM drive 86 expansion enclosure 86 hard disk drives 87 hardware 15 intermittent 87 keyboard 87 memory 88 microprocessor 88 monitor 88 mouse 87 88 option 90 pointing device 88 power 90 serial port 91 software 91 solving 13 R recovering POST BIOS update failure 20 related publications 1 removable media drives installing 31 removing bezel 27 CD ROM drive 35 control pa
158. rtains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Appendix B Related service information 125 126 Notice n 4 218 kg 39 7 lb 232 kg 70 5 Ib 255 kg 121 2 Ib ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant 20 gt a gt Notice n 10 ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die
159. s for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Product recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which may contain lead and copper beryllium alloys that require special handling and disposal at end of life Before this unit is disposed of these materials must be removed and recycled or discarded according to applicable regulations IBM offers product return programs in several countries Information on product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Battery return program This product may contain a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products batteryrecycle shtml or contact your local waste disposal facili
160. se items and the problem remains contact your place of purchase Chapter 7 Symptom to FRU index 91 Service processor error codes When viewed from POST service processor baseboard management controller error codes will appear in hexadecimal form generally beginning with A2 A3 A4 A5 A6 A7 AD AE or E1 unless a Remote Supervisor Adapter is installed However when viewed from the system error log the messages will appear as text To determine a possible error condition for the service processor see the age ih log see Starting the diagnostic programs and viewing the test log on page 17 ServeRAID error codes In the following error codes x can be any number or letter Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer and which components must be replaced by a field service technician Error code symptom FRU action 1xxx Microcode checksum error 1 ServeRAID controller 2xxx Code DRAM error 1 Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers 2 ServeRAID controller 3000 31xx Code DRAM error 1 Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers 2 ServeRAID controller 3200 Code DRAM error 1 Install download jumpers flash latest level BIOS code and firmware for controller Remove jumpers 2 ServeRAID
161. seller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for support telephone numbers or in the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Appendix B Related service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety Copyright IBM Corp 2004 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back
162. ser s Guide on the IBM xSeries Documentation CD For more information about these programs see Configuring your server in the User s Guide on the IBM xSeries Documentation CD iguration Setup Utility program Copyright IBM Corp 2004 The Configuration Setup Utility program is part of the BIOS code You can use it to Change interrupt request IRQ settings Change the startup drive sequence Configure serial port assignments Enable USB keyboard and mouse support Resolve configuration conflicts Set the date and time Set passwords and security settings Complete the following steps to start the Configuration Setup Utility program 1 Turn on the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press F1 If an administrator password has been set you must type the administrator password to access the full Configuration Setup Utility menu 3 Follow the instructions on the screen For more information on using the Configuration Setup Utility program see the User s Guide on the IBM xSeries Documentation CD Using the Adaptec HostRAID configuration programs Use the Adaptec RAID Configuration Utility programs and SCSISelect Utility also referred to as IBM ServeRAID 7e to add RAID levels 0 and 1 functionality to the integrated Serial ATA controller and the SCSI controller Use these programs to Configure a redundant array of independent disks RAID arra
163. server make sure the external SCSI termination is set to automatic Make sure that the last device in each SCSI chain is terminated correctly Make sure that the SCSI devices are configured correctly 96 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Undetermined problems Use the information in this section if the diagnostic tests did not diagnose the failure the devices list is incorrect or the server is inoperative Damaged data in CMOS memory or damaged BIOS code can cause undetermined problems To reset the CMOS data use the CMOS recovery jumper to override the power on password and clear the CMOS memory sesl Ensing a 1oat or fordotion password clearing CMOS memory on page 21 If you suspect that the BIOS code is damaged see Recovering from a POST BIOS update failure on page 20 Check the LEDs on all the power supplies If the LEDs indicate the power supplies are working correctly complete the following steps 1 Turn off the server 2 Make sure that the server is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure turn on the server and reconfigure each time Any external devices Surge suppressor device on the server Modem printer mouse or non IBM devices Each adapter Drives Memory modules minimum requirement one 256 MB DIMM Note Minimum operating requirements are a Power s
164. ses 5 Mettez les unit s sous tension 124 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Notice n 2 A ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation Ne la jetez pas l eau e Ne l exposez pas une temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document DANGER Ce
165. sponde No realice las acciones siguientes Arrojarla al agua o sumergirla Calentarla a una temperatura que supere los 100 C 212 F Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra iptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos laser contienen un diodo de laser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaciin l ser No mire fijamente el rayo ni lleve a cabo ningun examen directamente con instrumentos pticos evite la exposici n directa al rayo 138 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Declaraci n 4 A 218 kg 232 kg 255 kg PRECAUCION Tome medidas de seguridad al levantar el producto Declaraci n 5 PRECAUCION El botin de control de alimentaci
166. st be replaced by a field service technician FRU No beep symptom FRU action No beep during POST System board Chapter 7 Symptom to FRU index 79 POST error codes In the following error codes x can be any number or letter Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 replaceable by the customer CRU and which components must be replaced by a field service technician FRU to determine which components are Error code symptom FRU action 062 1 Run the Configuration Setup Utility program Three consecutive startup failures using 2 Bait the default configuration indio 3 System board 4 Microprocessor 101 102 System and processor error 106 System board System board System and processor error P i dai check Run diagnostics apter read only memory error chec 55 AA Adapter n T 1 Battery Real time clock error 5 System board 161 1 Run the Configuration Setup Utility program Real time clock battery error 2 Battery 3 System board 162 1 Run the Configuration Setup Utility program Device configuration error 2 Batt Note Be sure to load the default settings a MA and any additional desired settings then 3 Failing device save the configuration 4 System board 163 1 Run the Configuration Setup Utility program Real time clock error
167. t software can turn on the server f the operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the server f an optional Remote Supervisor Adapter II is installed in the server the server can be turned on from the Remote Supervisor Adapter Il user interface Note When 4 GB or more of memory physical or logical is installed some memory is reserved for various system resources and is unavailable to the operating system The amount of memory that is reserved for system resources depends on the operating system the configuration of the server and the configured PCI options Turning off the server When you turn off the server and leave it connected to ac power the server can respond to remote requests to turn on the server To remove all power from the Server you must disconnect it from the power source Some operating systems require an orderly shutdown before you turn off the server See the operating system documentation for information about shutting down the operating system Chapter 1 Introduction 7 8 Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 20a 1 7 gt The ser
168. temas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexi n 1 AP GUELO todo 1 AP GUELO todo 2 En primer lugar conecte los cables a 2 En primer lugar retire cada cable de los dispositivos alimentaci n de la toma de alimentaci n 3 Conecte los cables de serial a los 3 Retire los cables de se al de los conectores conectores 4 Conecte cada cable de alimentaci n a la 4 Retire los cables de los dispositivos toma de alimentaci n 5 ENCIENDA el dispositivo Appendix B Related service information 137 Declaraci n 2 PRECAUCION Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corre
169. temi gacha tast 2 Verify BIOS code is at latest level 3 Microprocessor 2 4 System board 206 XXX 000 1 Rerun the test using another diskette Failed diskette drive test 2 Cable 3 Diskette drive 4 System board 215 XXX 000 1 Rerun the test using another CD ROM Failed IDE CD ROM drive test 2 CD ROM drive cables 3 CD ROM drive 4 System board 84 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU 217 XXX 00n Failed hard disk drive test Note If RAID is configured the hard disk drive number refers to the RAID logical array Error code symptom FRU action foe et 1 Check cable and termination Could not establish drive parameters 2 Hard disk drive backplane 3 SCSI daughter card 4 Hard disk drive Hard disk drive n SCSI card 3 Hard disk drive backplane D a 301 XXX 000 Failed keyboard test Keyboard System board 302 XXX 000 Failed mouse test Mouse System board 405 XXX 000 Failed Modem test Note Error message may indicate modem is not supported 1 Verify that Ethernet is not disabled in BIOS Failed Ethernet test on controller on the di System Band system board x ORIS RARE
170. the monitor 11 After the update session is completed turn off the server and monitor 12 Remove the diskette from the diskette drive 13 Disconnect all power cords and external cables then remove the server cover 14 Return the boot block recovery jumper to pins 1 and 2 15 Reinstall the server cover then reconnect all external cables and power cords and turn on the peripheral devices 16 Turn on the server to restart the operating system 20 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Erasing a lost or forgotten password clearing CMOS memory This section applies to lost or forgotten passwords For more information about lost or forgotten passwords see the User s Guide Complete the following steps to set the CMOS recovery jumper and erase a forgotten password 1 e Review the safety information beginning at Safety information on page 107 and l Handling static sensitive devices on page 24 Turn off the server and all attached devices Disconnect the power cord 4 Remove the side cover and support bracket see Removing the side cover on page 26 and Removing and installing the support bracket on page 28 10 11 12 Locate the CMOS recovery jumper JP2 on the system board removing an adapters that impede access to the jumper The illustration in a POST BIOS update failure on page 20 shows the location of the jumper on
171. the serial ports is disabled The serial port adapter if you installed one is seated properly Failing serial port adapter A serial device does not work Verify that The device is compatible with the server The serial port is enabled and is assigned a unique address The device is connected to the correct port see Chapter 5 Input output connectors on page 53 Failing serial device Serial adapter if installed System board Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Software problem Symptom FRU action Suspected software problem 1 To determine if problems are caused by the software verify that The server has the minimum memory needed to use the software For memory requirements see the information that comes with the software Note If you have just installed an adapter or memory you might have a memory address conflict The software is designed to operate on the server Other software works on the server The software that you are using works on another system If you received any error messages when using the software program see the information that comes with the software for a description of the messages and suggested solutions to the problem If you have verified the
172. the system board Move the CMOS recovery jumper from pins 1 and 2 to pins 2 and 3 Wait 60 seconds then return the CMOS recovery jumper to pins 1 and 2 Replace any adapters that were removed then replace the support bracket and replace the side cover see l Removing and installing the support bracket on page 28 and Replacing the side cover on page 50 You can now start the server one time without having to use the user password and use the Configuration Setup Utility program to either delete the old password or set a new user password If you do not change or delete the password the next time you start the server the original user password will be reinstated Connect the server to a power source keyboard monitor and mouse Turn on the server The Configuration Setup Utility program starts Follow the instructions to erase the existing password or create a new password Select Save Settings and press Enter Chapter 3 Diagnostics 21 Power checkout Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows 1 Turn off the server and disconnect all ac power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if there is a l
173. tor or bank of connectors enabled If you have verified these items and the screen remains blank replace a Monitor b Video adapter if installed c System board Only the cursor appears See Undetermined problems on page 97 The monitor works when you turn on the server but goes blank when you start some application programs Verify that The application program is not setting a display mode higher than the capability of the monitor The primary monitor cable is connected to the C2T device breakout cable You installed the necessary device drivers for the applications If you have verified these items and the screen remains blank replace the monitor The screen is wavy unreadable rolling distorted or has screen jitter If the monitor self tests show the monitor is working properly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration Then move the device and the monitor at least 305 mm 12 in apart Turn on the monitor Notes a To prevent diskette drive read write errors be sure the distance between monitors and diskette drives is at least 76 mm 3 in Non IBM monitor cables might
174. tructions for the first error message that appears Es codes that might be displayed are listed at Diagnostic error codes on page Text messages The diagnostic text message format is as follows result test specific string where result is one of the following results Passed This test was completed without any errors Failed This test discovered an error User Aborted You stopped the test before it was completed Not Applicable You attempted to test a device that is not present in the server Aborted The test could not proceed because of the server configuration Warning A possible problem was reported during the test for example a device that was to be tested is not installed test specific string is an error code or other information about the error 16 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Downloading the diagnostic program Complete the following steps to download the latest image of the IBM Enhanced Diagnostics and create a startable Enhanced Diagnostics diskette or CD 1 Go tolhttp www ibm com pc support 2 Download the diagnostics file for the server to a hard disk directory not to a diskette Note If you intend to create a diagnostics CD download the file with the extension iso 3 Go to a DOS prompt and change to the directory where the file was downloaded 4 f you are creating a diagnostics diskette complete the following steps a
175. ty Appendix C Notices 143 In the United States IBM has established a collection process for reuse recycling or proper disposal of used IBM sealed lead acid nickel cadmium nickel metal hydride and battery packs from IBM equipment For information on proper disposal of these batteries contact IBM at 1 800 426 4333 Have the IBM part number listed on the battery available prior to your call In the Netherlands the following applies 144 xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Index A acoustical noise emissions 3 adapter installing 45 PCI bus 45 PCI bus identification 44 retention bracket 25 SCSI 46 support bracket 25 auxiliary device connector pin assignments 54 port 54 B battery replacing 48 battery connector 69 bay identification hot swap drive 36 bays filler panel 32 beep codes 15 symptoms 78 bezel installing 50 removing 27 bi directional parallel port configuration 54 Boot Menu using 11 C cable connectors 70 71 internal connectors location 69 cables internal drives 43 power 43 power and signal 43 signal 43 USB 56 cabling connectors on back 50 Ethernet 54 SCSI adapter 46 SCSI requirements 56 system board external connectors 69 internal connectors 69 system board external connectors 71 system board internal connectors 70 CD ROM drive activity LED 4 eject button 4 installing 31 problems 86 Copyright IBM Corp 2004
176. upply b System board c One microprocessor d Memory with a minimum of one 256 MB DIMM 4 Turn on the server If the problem remains suspect the following FRUs in the order listed Power supply System board Notes 1 If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the system board 2 f you suspect a networking problem and all the system tests pass suspect a network cabling problem external to the system Chapter 7 Symptom to FRU index 97 Problem determination tips Because of the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Microprocessor or hard disk upgrades Failure symptom Note Do diagnostics fail What message appears in the diagnostics log What when where single or multiple servers Is the failure repeatable Has this configuration ever worked If it has been working what changes were made before it failed Is this the original reported failure Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level To eliminate confusion identical systems a
177. ve a CD ROM drive Read Installation guidelines on page 23 Handling static sensitive devices on and the safety information beginning at Safety information on page Turn off the server and all attached devices Disconnect all power cords then disconnect all external cables Remove the cover see Removing the side cover on page 26 Disconnect the CD ROM drive connectors and cables q e D Note The illustrations in this document might differ slightly from your hardware Drive clip FPS D 6 Press the blue latch in the direction of the arrow to release the drive then while pressing the latch grasp the CD ROM drive from the front and pull it through the aperture in the front of the server 7 Remove the clip from the side of the CD ROM drive and snap it into the screw holes on the side of the new CD ROM drive making sure that the blue side of the clip is facing outward and the arrow on the clip is pointing toward the front of the drive To install the CD ROM drive reverse the previous steps Note If you are installing a new CD ROM drive read the instructions that come with the drive and verify whether any switches or jumpers need to be set on the drive and whether a SCSI ID needs to be set Chapter 4 Installing options 35 Replacing the diskette drive in bay 3 Complete the following steps to replace a diskette drive Read Installation guidel
178. ver can be turned off in any of the following ways You can turn off the server from the operating system if the operating system supports this feature After an orderly shutdown of the operating system the server will be turned off automatically You can press the power control button to start an orderly shutdown of the operating system and turn off the server if the operating system supports this feature If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server If the server is connected to an Advanced System Management ASM interconnect network that contains at least one system with an optional Remote Supervisor Adapter II installed the server can be turned off from the Remote Supervisor Adapter II user interface If an optional Remote Supervisor Adapter II is installed in the server the server can be turned off from the Remote Supervisor Adapter Il user interface If the Wake on LAN feature turned on the server the Wake on LAN feature can turn of the server The server can turn itself off as an automatic response to a critical system failure xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide Chapter 2 Configuring the server Using the Conf Detailed information about configuring the server is in the IBM xSeries 206 User s Guide on the IBM xSeries Documentation CD The latest information on these progra
179. w the following information before performing the checkout procedure Copyright IBM Corp 2004 Read the safety information beginning at Safety information on page 107 The diagnostic programs are on the BM Enhanced Diagnostics CD These programs are the primary method of testing the major components of the server the system board Ethernet controller video controller RAM keyboard mouse pointing device serial ports hard disk drives and parallel port You can also use them to test some external devices If you are not sure whether a problem is caused by the hardware or by the software you can use the diagnostic programs to confirm that the hardware is working correctly When you run the diagnostic programs a single problem might cause several error messages If you receive several error messages correct the cause of the first error message The other error messages might not occur the next time you run the diagnostic programs Before running the diagnostic programs you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If you suspect that it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing server might be part of a cluster if any of the following conditions is tru
180. wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Appendix B Related service information 111 112 Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose o
181. xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide alf xSeries 206 Type 8482 and 8487 Hardware Maintenance Manual and Troubleshooting Guide alf Notes Before using this information and the product it supports read the general information in Appendix C Notices on page The most recent version of this document is available at http www ibm com pc support 14th Edition June 2007 Copyright International Business Machines Corporation 2004 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this document This document contains diagnostic information a symptom to FRU index service information error codes error messages and configuration information for the IBM server xSeries 206 Type 8482 and 8487 server Important The field replaceable unit FRU procedures in this document are intended for trained servicers who are familiar with IBM xSeries products Customer replacement units CRUs can be replaced by the customer See the parts listing in System on page 100 to determine if the component being replaced is a CRU or a FRU Before servicing an IBM product be sure to review Safety information on page 107 Important safety information Be sure to read all caution and danger statements in this book before performing any
182. y View or change your RAID configuration and associated devices Detailed information about using these programs is in the User s Guide on the IBM xSeries Documentation CD Be sure to use these programs as described therein The latest information about these programs and the most recent device driver files are available at www ibm com pc support Using the Intel Gigabit Ethernet Utility program The Intel Gigabit Ethernet Utility program is part of the BIOS code in the server You can use it to configure the network as a startable device and you can customize where the network startup option appears in the startup sequence Complete the following steps to enable the Intel Gigabit Ethernet Utility program 1 Turn on the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears during startup press F1 3 From the Configuration Setup Utility main menu select Devices and 1 0 Ports and press Enter 4 Select System Board Ethernet PXE DHCP and use the Right Arrow gt key to set it to Enabled 5 Select Save Settings and press Enter For more information about using the Gigabit Ethernet Utility program see the User s Guide on the IBM xSeries Documentation CD Using ServeRAID Manager Use the ServeRAID Manager program to Configure arrays View your RAID configuration and associated devices Monitor operation of your RAID controllers Detailed information about using these progra
183. you changed the memory you updated the memory configuration with the Configuration Setup Utility program All banks of memory on the DIMMs are enabled The server might have automatically disabled a DIMM bank when it detected a problem or a DIMM bank could have been manually disabled 2 Check POST error log for error message 289 f the DIMM was disabled by a system management interrupt SMI replace the DIMM f the DIMM was disabled by the user or by POST a Start the Configuration Setup Utility program b Enable the DIMM c Save the configuration and restart the server 3 DIMM 4 System board Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Microprocessor problems Symptom FRU action The server emits a continuous 4 Verify that the startup microprocessor is seated properly tone during POST The startup boot microprocessor is not working properly 2 Startup microprocessor Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Monitor problems Symptom FRU action Testing the monitor See the information that comes with the mon
184. ystem board 3 System board 011 XXX 001 tal 1 Check loopback plug connected to externalized serial port Failed OMS Seriali poit test 2 Check cable from externalized port to system board 3 System board 014 XXX 000 System board Failed parallel port test 015 XXX 001 1 System board USB interface not found board damaged Len T A 1 Make sure the parallel port is not disabled Failed USB externalloopback tesi 2 Run the USB external loopback test again 3 System board 015 XXX 198 Remote Supervisor Adapter If Remote Supervisor Adapter Il is installed as an option Il installed or USB device connected during remove it and rerun test USB test Note If Remote Supervisor Adapter Il is present as a standard installation do not remove it the test cannot be run 2 Remove USB devices and rerun test 3 System board 020 XXX 000 Failed PCI interface test 030 XXX 00N System board If N20 SCSI daughter card if N gt 0 SCSI adapter in slot N Failed SCSI interface test Chapter 7 Symptom to FRU index 83 Note See Chapter 8 Parts listing Type 8482 and 8487 on page 99 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Error code symptom FRU action 035 253 s99 bs 1 ServeRAID adapter in slot s is not configured properly Obtain RAID adapter initialization fa
185. ystem board connectors Review the following information before connecting power and signal cables to internal drives The drives that are preinstalled in the server come with power and signal cables attached If you replace any drives remember which cable is attached to which drive When you install a drive make sure that one of the signal cable drive connectors is connected to the drive and that the connector at the other end of the signal cable is connected to the system board f you have only one IDE device on a cable it must be set as a master device If two IDE devices are used on a single cable one must be designated as the master device and the other as the subordinate device otherwise the server might not recognize some of the IDE devices The master and subordinate designation is determined by switch or jumper settings on each IDE device The following cables are provided Power cables Four wire power cables connect the drives to the power supply At the end of these cables are plastic connectors that can be attached to different drives these connectors vary in size Use either a four wire power cable or Serial ATA power cable with Serial ATA drives but do not use both at the same time use one or the other Signal cables Signal cables are typically flat cables also called ribbon cables that connect parallel IDE Serial ATA SCSI and diskette drives to the system board Two or three types of signal cabl

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