User manual - 3D Neworld
Contents
1. If the build plate is too far away from the nozzle your 3D print might not stick to the build plate Equally if you adjust the build plate too close to the nozzle the build plate can block the filament from extruding from the nozzle It can also scratch the build plate NOTE After transportation you might want to level your build plate to ensure your 3D prints stick well to the build plate How to level the build plate When leveling the build plate you must follow the step 4 21 until 10 21 on the display where the first step 4 21 control the height by rotating this button In the step 5 21 you rotate this left build plate screw under the build plate to control the height between the nozzle and the build plate In 6 21 you adjust a similar build plate screw on the right hand side Rotating left means closer to the nozzle CAUTION In these steps the print head will automatically move through the Ultimaker 2 Also the Build plate will determine its destination by going up and down again Now follow the display instruction 4 21 and 5 21 CONTINUE when finished Turn left Buildels screw till the hozz nozzle 15 15 a millimeter au fram the a CONT HUE 3 millimeter allay from the buildrlate CONT THUE D2 Leveling the build plate First use of your Ultimaker 2 20 D2 Leveling the build plate continued Follow the display instruction 6 21 and 7 21 CONTINUE when finished ae Turn ri2. Is pressed to O e 2 The corresponding power cable for your country has to be Inserted in the power brick of the power supply 3 The connector has to be inserted at the back of the Ultimaker 2 in the round hole next to the on off switch and USB slot The flat side of the power plug has to face towards the top of the Ultimaker 2 4 Now plug the external power supply into the Wall socket Detaching the power supply 1 If the power supply has to be detached the first step is to make sure the Ultimaker 2 turned off This is done by pressing the power Switch to O 2 Next take the power plug out of the wall socket 3 The plug has a sliding collar When removing the plug from the machine gently slide the collar outwards which will release the plug and allow it to come out with ease CAUTION Please make sure not to pull the cable Exces sive force may result in breaking this component 4 The main cable in the power brick can be detached by pulling it out gently C1 Installing power supply Installing parts on your Ultimaker 2 15 C2 Installing filament spool holder and Guide Attaching the spool holder 1 The spool holder attaches to the back of the Ultimaker 2 2 Take the spool holder and insert the top through the hole 2 in the middle of the back 3 Now press it further down 3 until it snaps into place The filament can now be added When facing towards the bac
3. SD card 3 Share on YouMagine com Through this button you can share your 3D files on YouMagine 4 Menu bar In this bar you can change to Full settings preferences and more expert settings 3 options to choose a print profile 6 Print with support structure The option to give your model some support material to make the print more successfull 7 View modes After your model has been orepared for printing you can use different view modes to analyse your design 8 Rotate model options Option to change the rotation of the object you like to print E2 Cura software interface Make a printfile with cura software 12 9 Scale model options Option to change the scale of the object you like to print 10 Mirror model options Options to mirror the object you d like to print 11 Loaded 3D model This is the object you have loaded through the load file button 12 3D print volume This iS a visualisation of the orint area of your Ultimaker 28 E2 Cura software interface continued The following mouse actions are used to work navigate and view the 3D model Scrollwheel button Use the scroll wheel to zoom an Leftmouse button Select objects Hold and move the mouse to drag in or out object on the 3D print area OB Rightmouse button C Rightmouse button Hold and move the mouse to FI Shift rotate the viewpoint around U Hold and move the mouse to the 3D model pan the
4. plate 17 At last close the metal clamps at the front to lock the glass plate in it s position B1 Unboxing your Ultimaker 2 Get started unpack your Ultimaker 2 B2 What s in the box Besides your Ultimaker 2 supplied with SD card in the 3D printer there are a lot of essential accesoires that comes with this 5D printer All the following parts should be in the box please check contents 1x 2 Filament spool Spool holder amp filament Glue stick guide 1x 1x Power supply and USB cable only for Test print done by this cable firmware update Ultimaker 2 Ultimaker UA ie gt 1x 1x 1x Hex wrenches Grease User manual B2 What s in the box Get started amp unpack your Ultimaker 2 12 BS Ultimaker 2 at a glance 1 Display 2 SD card slot 3 Push and rotate button 4 Build plate 5 Glass clamps 6 Build plate screws 7 Print head 8 Filament guide tube B2 Ultimaker 2 at a Glance Get started amp unpack your Ultimaker 2 Print head cable Material feeder Spool holder Power Socket USB Socket Power switch Filament guide hole INSTALLING PARIS ON YOUR ULTIMAKER 2 C1 Installing power supply Attaching power supply Now the next step Is to give the Ultimaker 2 power This is done by attaching the external power supply 1 First make sure the power switch is in the OFF position this is when the button at the back
5. tension with which the filament is pushed through material feeder can be adjusted by tuning this tensioner Nozzle The opening at the end of the print head The filament is being pushed through the opening and will put down on your build plate PLA filament This is a hard bioplastic that has a low environmental impact lt is derived from renewable starch based resources It has a very low shrinkage which is helpful for great prints Build plate screws These screws can adjust the leveling of the build plate Power supply The A C power supply It consists of a block and a power cable The cable can have different power plugs US EU AU UK It depends on what kind of electric outlet is used in a country Power switch Turns the Ultimaker on or off Print head The assembly that melts the filament and pushes it through the nozzle onto the build plate Print head fans The fans which cool the filament as soon as it is put onto the build plate Push button By rotating and pushing the button in front of the Ultimaker 2 you can access the control panel SD card Secure Digital memory card that can store digital data The card that can be used with the Ulti maker has to be an SD card and not an SDHC card It has to be formatted with FAT16 or FAT 52 with a maximum capacity of 2GB Slicing The process that turns a 3D model into code that can be used with 3D printers Slider blocks The slider blocks maintain the connec tion bet
6. turning the wheel next to the screen Press the button Note firmware updates in the future may use a different terminology 2 Your Ultimaker 2 will heat up so the material can be removed later When the required temperature is met the feeder will turn by Itself and retract the filament 3 Rewind the filament on the filament spool and make sure it cannot uncoll at a later moment secure with hole in spool tape or anything that works Feeding material 4 When you took the filament from the spool Insert neu material you can replace it with a new spool follow the from the rear of instructions on the display Hour Ultimaker aboue the arrob CORT IHUE 5 In the last step of the instructions we make Sure that the printer knows what kind of material you have inserted in your machine Select on the display the material that is identified on the KE ee ES PLA 2 85 Black a BT Clean material feeder After a lot of printing the wheel in the material feeder can accumulate small plastic particles You can clean this by blowing air on the wheel or using a simple brush F3 Change filament and material feeder Maintenance for your Ultimaker 2 36 F4 Lubricating the axes Z Axis After approximately every half year the threaded rod on the z stage has to be lubricated A green grease Magnalube G Is included with the Ultimaker 2 This grease Is the lubrication which has to be used on the threaded Z st
7. 3D view OD Right and left mouse button Hold and move the mouse to 50 nnee 048 Imeteri2igram ZOOM E2 Cura software interface Make a printfile with cura software 29 E3 From YouMagine com to load file in Cura Now that you are familiar with Cura we continue to explain how you can download a SD file from YouMagine com and load this into Cura YouMagine com is an online community for 3D printing 1 Open your browser and go to QD voumac nE me om o zer sone sa www youmagine com Discover Categories Featured 2 Use the search field at the menu bar next to the magnifying glass to find a model of your interest Let s search for example coffee cup o Tees ne Sn ns SE eg n Maker DIY Other 3 Choose a design you like Coffee Cup by NachoKaoS 4 The following page will provide you a Download button where you can get your stl file which is needed to print a 5D model Sandie pe Of 2 0 5 The stl file can be loaded into the Cura software explained more fully in the next chapter Tip If you ve made a 3D design yourself you can contribute back to the YouMagine commu nity NOTE The screenshots may not look and work exactly the same because this platform is in continuous develooment E3 From YouMagine com to load file in Cura Make a printfile with cura software 50 E4 Preparing a 3D model 1 Most 3D printable files that you will find on YouMag
8. NTINUE from hoes WARNING Do not touch the extruder while it is heating it is heating up to 220 C NOTE Don t be surprised if the material that initially comes out of the nozzle is not the color you expec ted There s probably some filament left inside the nozzle This is caused by testing the Ultimaker 2 before packing Wait until you see the color that you loaded comes out of the nozzle before you CONTINUE Follow the display instruction 16 21 and 17 21 Make sure you choose the right material this pide E material type is usually indicated on the ol have filament spool insert in the Ultinakers Press the READY to choose the material You have chooser FLA as material i this risht TES D3 Loading filament material First use of your Ultimaker 2 25 D4 Make your first 3D print 19 21 Ber ese It is important to tell your Ultimaker 2 which How sour Ult imsker type of material it will be using Ultimaker 2 will knows what king adjust its settings to match with specific of material materials it 15 Usina CONTINUE to go to the next step CONTINUE 20 21 Now that the Ultimaker 2 has leveled its build plate and has material filament loaded it can 7m reagu let s now begin to 3D print make 3 3D Print ARE YOU READY to go to the next step IMPORTANT Before you continue onto the next steo make sure that you add a thin layer of glue on the middle of the glass print plate Use the pr
9. Operating heated build plate temperature Sound Average operational noise AAS EM YAAN Z 38 8 CM X 49 2 cm Y 54 2 em Z 55 8 EM X 42 0 cm Y 42 0 cm Z5 8 cm 11 2 kg 15 6 kg 22 E Ur SZG 180 260 SU 100 49 dBA WARNING The Ultimaker 2 generates high temperatures and has hot moving parts that can cause injury Never reach inside of the Ultimaker 2 while it is in operation Always control the Ultimaker 2 from the push wheel on the front or with the power switch on the back Allow the Ultimaker 2 to cool down for 5 minutes before reaching inside CAUTION When opening the Ultimaker 2 for service ensure that the power supply is turned off and the cord is disconnected from the wall socket CAUTION Only use power supply provided with your Ultimaker 2 A2 Specification of the Ultimaker 2 Welcome to the Ultimaker 2 GET STARTED UNPACK YOUR ULTIMAKER 2 B1 Unboxing your Ultimaker 2 1 Place the Ultimaker 2 box on a stable surface Placing it centrally on the floor will provide the best accessible position for unpacking 2 Open the box Here you will see the first cardboard layer with a spool with PLA filament material and a welcome sheet 3 Remove the first cardboard layer 4 Take out the Ultimaker 2 User manual which is placed at the side of the box We recommend that you use the User manual to guide you through the setup process first NOTE You can download a PDF copy of th
10. Ultimaker The fast easy to use Open source 3D printer User manual gt p Ultimaker Mm NM 2 HN 2 Itimaker MIHW9IGL English Version 1 08 Ultimaker Table of Contents A Welcome to the Ultimaker 2 Al The Ultimaker experience A2 Specifications of the Ultimaker 2 B Get started and unpack your Ultimaker 2 B1 Unboxing your Ultimaker 2 B2 What s in the box B3 Ultimaker 2 at a Glance on Installing parts on your Ultimaker 2 C1 Installing power supply C2 Installing filament soool holder and guide C3 Switch on off the Ultimaker 2 D First use of your Ultimaker 2 D1 First time startup D2 Leveling the build plate D3 Loading filament material D4 Make your first 3D print D5 SD Printing and print removal E Make a print file with Cura software Ell Downloading and installing Cura E2 Cura software interface ES From YouMagine com to load file in Cura E4 Preparing a 3D model E5 From SD card to print your file F Maintenance for your Ultimaker 2 F1 In General F2 The glass plate F3 Change filament and material feeder F4 Lubricating the axes G Troubleshooting and support for the Ultimaker 2 Gl Simple Troubleshooting tips G2 Contact support G5 Terminology G4 Safety and Compliance Terms of service Table of content User manual WELCOME TO THE ULTIMAKER 2 Al The Ultimaker Experience This User manual is designed to helo you star
11. age rod Note the green grease should be applied as is shown in the photograph Make sure you spread 10 drops of grease over the entire exposed threaded rod With you next orint on the Ultimaker 2 the Thread will grease itself by moving up and down X Y Axes If you notice small wavers in the outside surfaces of your 3D printed objects lt is recommended to add a single drop of sewing machine oil onto the X and Y steel axes bars This will inorove the smooth movement of your Ultimaker 2 This lubrication is not included in the Ultimaker 2 package If you choose to lubricate the X and Y axis you MUST use sewing machine oil Apply a maxi mum of one droplet oil on the axis Remove any excess oll F4 Lubricating the axes Maintenance for your Ultimaker 2 oF TROUBLEHOOTING AND SUPPORT FOR THE ULTIMAKER 2 G1 Simple Troubleshooting tips In case something goes wrong with your Ultimaker 2 the following chapter will help you From diagnosing and fixing the problem yourself to contacting support Print detaches during printing or print does not stick at all Cause BUILD ee Build plate is not properly leveled PLATE HLYANLEL Solution Follow the instructions under MAINTENANCE and then BUILD PLATE RE TURN Second cause Material is not adhering to the build plate Solution Using a thin layer of the supplied glue stick as discussed in chapter D4 Print is stuck on the build plate Cause Object is
12. an uneven print surface and it is recommended to clean it once in a while 1 Make sure Ultimaker 2 power is powered off 2 Carefully slide the front glass clamps and click them off carefully WARNING Use a screwdriver for this step because the clamps can be sharp glass plate when It is cooled down WARNING Make sure you only take out the 3 Make sure the building plate is at the bottom of your Ultimaker 2 this is to pre vent you not damage you printhead or Z axis 4 Now you continue to slide the glass plate of the build plate to the front and take it out 5 To disolve and clean off the excess glue place the glass plate carefully under normal tap water and brush off the material WARNING The glass plate is positioned on an electrical heating area so make sure it really is dry 6 Put it back In and slide the glass clamps back in the original position Note To be sure that your next print will be succesfull you might want to level your build plate You can do this under maintenance F2 The glass plate Maintenance for your Ultimaker 2 39 F3 Change filament and material feeder Removing filament In the Ultimaker 2 the filament material can be changed As you have learned in previous steps there is no need to do this all by yourself because the Ultimaker 2 helps you with that 1 Go to the MATERIAL tab on the main menu of the display Press the button next go to CHANGE this can be done by
13. at http umforum ultimaker com Drop by and say hello If you need any help resolving an issue you can always email our support department at support ultimaker com gE G2 Contact support Troubleshooting and support for the Ultimaker 2 4 G3 Terminology ABS filament This is a well known plastic known for its strength and industrial properties Active cooling fan The fan that cools the print head as It Is printing Build plate The frame that supports the glass print plate Cura Open Source Software that allows you to turn your 3D model into a printable file Display The OLED display provides the menu for controlling the Ultimaker 2 Filament guide tube The plastic tube that guides the filament from the material feeder to the print head Firmware The software that runs on the electronic board Gantry The construction of metal rods that allow movements on the x y and z axis G code The code that comes out of the slicing pro cess of a 5D model in Cura It describes the move ments of your print head Glue The glue can be used as an adhesive between your build plate and your model Knurled wheel Gives grip to push the filament in the filament guide tube LED strip lt is a strip which contains several small lights CLight Emitting Diodes to light the Ultimaker 2 Material feeder The feeder that drives the filament through the filament guide tube into the heater Material feeder tensioner The
14. er and Ubuntu Linux 12 10 a dq 3 Open the installer and follow the directions to install the software My 4 After installing Cura Cura will ask what kind of 3D printer you have Select the Ultimaker 2 No other configuration will be required and Cura will be ready to use St FA ATP EL Choose Install Location Choose the folder in which to install Cura 13 10 Setup vill instal Cura 13 10 in the folowing folder To instal in a different folder dick Browse and select another folder Click Newt to condone 5 After the installation you will see Destination Folker the Ultimaker robot positioned in the Cura interface C Progam Files x86 WCura_13 10 Space required 103 7M8 Space available 38 66B Hesti gt NOTE We keep on updating our software so the latest version that you have downloaded might be a newer version than the one in this manual El Downloading and installing Cura Make a printfile with cura software 21 E2 Cura software interface This is the main screen of Cura Here you can choose which object or objects to orint And how you want them to be printed 4 ON Cura 13 10 5 6 the 30 Mies 0 48 meteri4fgram 11 1 Load file 5 Print type profiles Click this button to load an object to your print area You can add as many objects as you can fit on the plate 2 Save toolpath SD When you press this button the prepared toolpath will be saved on the
15. ine com are in the STL format Let s start by clicking on the Load button in Cura 2 When you have loaded a file into Cura you might notice the progress bar Cura Is automatically making the 5D model print ready for you 3 Inthe meantime you can adjust settings and select a print type A When the 3D model is prepared the Save toolpath button shows up and gives you the option to save the prepared model ina directory Underneath the button Cura gives you an indication about your print on Estimated Print Time Amount of material required And the weight of your 3D print 12 24 minutes 3 065 Meuer 6 re lr 5 After you inserted the included SD card into your computer Cura changes the Save toolpath Button into the Toolpath to SD Button 6 Just after you choose for the Toolpath to SD button you will see the same progress bar but now it saves the file on the SD card 7 When finished saving It will give you the notification that your file has been saved 8 Before taking out the SD card make sure you always choose the safely eject button in Cura Saved as E UltimakerRobot support o E4 Preparing a 3D model Make a printfile with cura software 5 ES From SD card to print your file 1 After saving the file and safely ejecting your SD card from your computer It Is time to insert it in the SD card Slot at the front of your Ultimaker 2 SD card PRINT MATERIAL MAINTENANCE NL 2 By rotat
16. ing the button and selecting Sh CARD PRINT you can now choose your desired print model from the SD card BETUEF Ultimaker Robot Material H d amp m Note If you would like know more about Cura check the total Cura manual on our website https www ultimaker com pages support E5 From SD card to print your file Make a printfile with cura software 32 MAINTENANCE FOR YOUR ULTIMAKER 2 F1 In General To achieve the best possible results from your Ultimaker 2 some basic annual maintenance is recommended This chapter contains tips which helps you to keep the Ultimaker 2 running at It s best Before you make a print a quick check is advised A visual check is recommended to see if there is not any old prints objects on the build plate Make sure no one can possibly walk over damage or pull out the power supply cable Updating firmware with USB cable Once a while Cura will give you a mention that new firmware available New firm ware means that we have optimize the control of the electronics which will gives better print results and user experience If you see this mention connect the USB cable between your computer and your Ultimaker 2 and follow the instructions in Cura Fl In general Maintenance for your Ultimaker 2 54 F2 The glass plate Cleaning the glass plate After a lot of printing there sometimes can be a little excess glue stuck to the glass build plate This can cause
17. is User manual under manual at the support page httos ultimaker com pages support B1 Unboxing your Ultimaker 2 Get started unpack your Ultimaker 2 Now remove the four cardboard corner pieces Now take out the box with the essential accesoires check out the next chapter for content of this box Remove the cardboard sheet on top of the Ultimaker 2 Now lift it gently up with 2 hands on the top of the Ultimaker 2 Caution Position it on a sturdy table to optimise the approach and with plenty of space surrounding it NOTE B1 Unboxing your Ultimaker 2 Get started unpack your Ultimaker 2 9 Remove the packing cardboard from inside the Ultimaker 2 10 Now carefully remove the cardboard piece at the top back of the ultimaker 2 they are folded around the axis and the rubber belts Caution Do NOT use anything sharp to remove the cardboard this could damage the rubber belts 11 Uncut amp remove the 2 plastic tiewraps that strap the XY axis and Sliderblock together in the corners of the frame Do NOT use anything sharp to remove the cardboara this could damage the rubber belts 13 Now Remove the glass plate that is because of transport positioned on the left inside of the Ultimaker 2 15 Unwrap the glass from the bubble plastic 16 Now gently slide the glass plate over the buildplate so that it snaps into the metal clamps at the back side of the build
18. k of the Ultimaker 2 the filament has to turn counter clockwise around the spool The filament spool can now be pushed over the spool holder until it clicks This means that the filament spool is fitted To detaching the spool holder the filament has to be removed Detaching the spool holder A Take the spool holder and squeeze it at both sides 4 now you can easily swivel it up Now reverse steps 3 and 2 The top side of the spool holder is the pivot point The spool holder should detach easily Now it can be taken away completely Attaching filament guide 5 It works like a key Orientate It so that it will fit in the hole 4 put it in 5 and rotate counter clockwise 90 degrees so that the little pin clicks into the tiny hole above 6 C2 Installing filament spool holder Installing parts on your Ultimaker 2 16 C3 Switch on off the Ultimaker 2 Switch on the Ultimaker 2 The on off button a k a O gt of the Ultimaker 2 is located at the back The O re presents off and the represents on When it s switched to the the Ultimaker 2 is turned on and should start up After the Ultimaker 2 has been turned on the front LED display should light up and the sides should glow Switch off the Ultimaker 2 The Ultimaker 2 can be turned off by pressing the power switch to O at any time It 6 is recommended to only turn off the Ultimaker 2 when It is NOT in use Whe
19. n of a product under warranty is governed by the following rules you must return your product shipping prepaid and with proof of purchase date as instructed by a Ultimaker service representative TERMS OF SERVICE 44 TERMS OF SERVICE 2 2 In the event that a product under warranty is repaired or replaced the replacement will be covered under the original warranty or for 30 days whichever is longer Repair or replacement is your exclusive remedy and Ultimaker s exclusive liability under this warranty Replacement may consist of replacing the product with the same product or with a different product of the same value Ultimaker shall not be liable for any incidental or consequential damages for the breach of any warranty on this product Any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the duration of this warranty TERMS OF SERVICE 45 NOTES 46 Ultimaker B V Burgemeester R vd Venlaan 11 4191PL Geldermalsen The Netherlands Support ultimaker com Ultimaker com
20. n the Ultimaker 2 is switched off the display and lights will automatically turn themselves off C3 Switch on off the Ultimaker 2 Installing parts on your Ultimaker 2 17 FIRST USE OF YOUR ULTIMAKER 2 D1 First time startup This chapter guides you through the steps and the first run of the Ultimaker 2 After you switch on your Ultimaker 2 the display will light up and guide you through The First Run Wizard Welcome first SD card stlartlur of OL Ultimaker Press the im _button to continue CONTINUE Use of the display 1 21 You can navigate through the display by using the button This button can be pushed and rotated By rotating you can select or control an action By pushing you can confirm an action When pushing the button you hear a beep sound to confirm your chosen action A blinking button means the Ultimaker 2 is waiting for user Input 2 21 After the Welcome Notification on the LCD screen click CONTINUE to go to the next step NOTE If you don t see the first run wizard navigate to MAINTENANCE ADVANCED and con firm for a Factory reset You can use this function for the first run wizard at any time 3 21 AZ When you read this step confirm the ter t SFOrt Lor CONTINUE to go the next step Leveling the Ff o do some build plate adjustments we are CORT IME D1 First time startup First use of your Ultimaker 2 19 D2 Leveling the build plate ee
21. nt mmm WARNING Do not touch the print inside the a a a E E Ultimaker 2 while it is still cooling down Wait until the display tells you Print Finished You can remove the BAHCE TO MENU print Some parts are cooling down from a temperature of max 260 C and might be still very hot Now your print and your Ultimaker 2 is at a safe temprature You can remove the print Print Finished Select the BACK TO MENU to start the next print Also on this screen you have the options You can remove to CHANGE MATERIAL and MAINTENANCE Lhe Print BHCE TO MENU Because you have completed the First run wizard this is now your home menu every time you start up your Ultimaker 2 PRIHT MATERIAL Under MAINTENANCE and the ADVANCED you can choose Factory reset if you want to do the First run wizard again MATHTEHANCE D5 3D printing and print removal First use of your Ultimaker 2 29 MAKE A PRINT FILE WITH CURA SOFTWARE El Downloading and installing Cura The preferred software for your Ultimaker 2 is Cura from Ultimaker This software package prepares your 3D model into instructions that your Ultimaker 2 uses to produce an object 1 The Cura software package can be downloaded from the Our software section on our website www ultimaker com pages our software 2 Download the latest version of Cura for your operating system Our software is avallable for WindowsXP or newer MacOS 10 6 or new
22. ovided gluestick that came with your HEE YUU FEHLT Ultimaker 2 21 21 Make sure you Nave the SD card inserted that came with your Ultimaker 2 SD card If not the SD card can be inserted at the front ss the button of the Ultimaker 2 on the right side of the Lo Print it display in the SD card slot LETS PRIHT LET S PRINT to start 5D printing Your SD card comes with the file Sh CARL Ultimaker Robot click the button if you would like to print this file lt BETUEL Ultimaker Robot Material E E D4 Make your first 3D print First use of your Ultimaker 2 24 D5 3D printing and print removal After you have chosen your Ultimaker Robot to print your Ultimaker 2 will prepare itself and ees eRe eae UFaan heat its print head nozzle and build plate This PreParina Lo Print can take up to 5 minutes UltLimaker Robot ES SE SE TUNE HEOR T WARNING Do not touch the extruder while it is heating and in use Temperatures can vary between 220 C and Zou 6 While printing the LCD display will indicate the progress of your print and the remaining time to Reg a de a BO ee completion There is also on screen the Fr int na options TUNE and ABORT IIlt msker Fohnt EFF FF TUHE HEOR T When your 3D print is finished the display will indicate that the Ultimaker 2 is cooling down The jaa SOR Printer coolins down progress bar indicates when it is safe to take out 1120 your pri
23. s all sales are considered final Warranty LIMITED Ultimaker products are warranted only to the original purchaser for a period of three months from the original purchase date under normal use and service against defec tive workmanship and material This warranty is void if the product has been damaged by accident or unreasonable use Immersion in water neglect abuse battery leakage or improper installation im proper service or other causes not arising out of defects in workmanship or materials of the product All warranty claims are subject to Ultimaker being notified of the warranty claim within the warranty period Ultimaker verifying the existence of a defect in the productReceipt of valid proof of your purcha se date Note Please make sure that you have a valid proof of purchase Receipt before contacting Customer Service In the event that you experience any problems with your Ultimaker product and before returning a product for any reason it is necessary to contact the Ultimaker Support team to determine and diagnose the Issues you are experiencing prior to taking any other course of action To communicate with Ultimaker Support you can open a sup port ticket at https www ultimaker com pages support or email support ultimakercom If the service representative is unable to solve the problem you will be provided with instructions as to how to go about having the unit repalred or replaced if it is under warranty Retur
24. saht buildrl s screu till the nazzl HDW Use 15 a millimeter away Farer Lo fram the buildrlate the buildrlate CONT HUE CONT THUE We are going to do this again to fine tune the build plate Please make sure you have a piece of paper within reach and press CONTINUE to go to the next step Make sure you turn the build plate screw to finetune this step If necessary 8 21 Follow display instruction as demonstrated in the supporting image and press CONTINUE when finished Slide A la nn bit 9 21 Follow display instruction as demonstrated in the supporting image and press CONTINUE when finished erest this for Lhe left corner CONT HUE 10 21 Follow display instruction as demonstrated in the supporting image and press CONTINUE when finished his for COP PIE aan CONT HUE NOTE If you have problems or if you need to level your build plate again you can use the BUILD PLATE function under MAINTENANCE through the standard menu D2 Leveling the build plate First use of your Ultimaker 2 2 D3 Loading filament material 11 21 Now that we have completed the initial leveling How that we leweled tasks we CONTINUE and go to the step where the buildrlate we are going to insert filament material in the the next ster 15 material feeder Lo insert material COURT HUE Please make sure you have a filament spool positioned over the spool holder guided along the filament guide with
25. stuck on the build plate even after Soaking in water PLA or ABS has bonded with the glass Solution Use a spatula or another thin object such as a wedge between the glass and the object Slowly oush the wedge under the object from different directions If the object will not release from the build plate try slightly tapping the wedge Caution be very careful when using a sharp tool to remove objects Material feeder ticks when loading new material Cause Material has reached the nozzle and is exiting the nozzle the feeder cannot keep up with the flow Solution While loading new material it is normal for the feeder to tick the feeder is designed to tick backwards instead of grinding the material G1 Simple Troubleshooting tips Troubleshooting and support for the Ultimaker 2 39 G1 Simple Troubleshooting tips continued Not enough material is released from the nozzle Cause Material feeder on the back of the Ultimaker 2 is ticking while printing Nozzle is blocked or partially blocked by dirt or burned material Solution Increasing the print temperature to 260C while printing in an attempt to clear the blockage If the blockage is removed keep printing at 260C for at least 10 minutes to clean out any residue Second cause Printing at 260C does not solve the blockage Solution Something larger than 0 4mm could be blocking the nozzle Cleaning the nozzle or replacing it is recommended Contact support
26. support ultimaker com who will assist in fixing your Ultimaker 2 Material flow stops and material is ground down by the feeder Cause Nozzle could be blocked or partially blocked Solution See Not enough material is released from the nozzle for causes and solutions Second cause Too much pressure is put on the material by the feeder Solution Release the pressure on the feeder a bit by adjusting the build plate screw clockwise Third cause Too little pressure is put on the material by the feeder causing the material to slip Solution Put more pressure on the feeder a bit by adjusting the pressure screw counter clockwise Ultimaker 2 display only shows ERROR STOPPED Temp Sensor Cause A problem with the temperature measurement has been detected the printer has been switched off for safety reasons Solution It indicates an electronics problem Contact support support ultimaker com who will assist in fixing your Ultimaker 2 G1 Simple Troubleshooting tips Troubleshooting and support for the Ultimaker 2 40 G2 Contact support In case you run into difficulty not addressed in this manual please feel free to contact our support staff through email phone and of course our support ticket system See www ultimaker com pages support for details There is also a wealth of information tips and amazing Ultimaker prin ted objects on our busy online forum community These forums can be reached online
27. t your experience with Ultimaker 2 Within these pages we want to show you how simple and easy It is to produce great prints You might be familiar with earlier tyoes of Ultimakers or other 3D printers It is essential that your read this manual carefully as there are a lot of new procedures with Ultimaker 2 pz The Ultimaker experience Welcome to the Ultimaker 2 A2 Specification of the Ultimaker 2 Printing Print technology Build volume Layer resolution Position precision Filament diameter Nozzle diameter Print soeed Travel speed Software Software package File types Supports Electrical AC INPUT Power Requirements Connectivity Fused filament fabrication FFF 25 72 5 20 5cm Ultra high 20 micron High 60 micron Medium 100 micron Low 200 micron X 12 5 micron Y 12 5 micron Z 5 micron 2 85 mm generally known as 3 mm filament 0 4 mm 30 mm 1 300 mm s 30 mm 1 350 mm s Cura Official Ultimaker STL OBJ DAE AMF Windows XP 32 bit 7 Ubuntu Linux 12 04 Mac OS X 10 6 64bit 100 240 V 4 AMPS 50 60 HZ 221 watt max 24 V DC 9 2 AMPS Stand alone printing from SD card USB firmware WIFI ready Physical dimensions Frame Dimension With all parts attached and the max height filament guide tube Shipping box Weight Total Shipping weight Temperature Ambient Operating Temperature Storage Temperature Operating nozzle temperature
28. the filament in counter clockwise direction 12 21 In this step you need to wait a minute while the Ft printhead heats up Wait for the onscreen pro asigit lay E hestins for gress bar to reach 100 material losdin ET j pan a NOTE The printhead will now move itself to the front automatically 13 21 This step needs some extra focus The wheel in the material feeder will start rotating slowly Take the material and put It in the hole at the bottom of the material feeder There is a hole where it should go into right above the sticker Follow the display instruction with the supporting images below but WAIT before pushing CONTINUE and check the next page for more instructions Push the filament in the material feeder until the filament is being grabbed by the knurled wheel This takes some force von Insert new mater from the rear 77 our UltLimakerzs above the arrob COURT THUE D3 Loading filament material First use of your Ultimaker 2 22 D3 Loading filament material continued N You can CONTINUE this step 13 21 when the material is loaded until it reaches the first bowden tube clip 14 21 The filament is being pulled through the trans parent bowden tube more quickly Wait until the Mia Te Bi u Lan Oe A progress bar is full Fr 15 21 Follow the instruction on the display When the filament material exits from the nozzle click the Material button to CO
29. ween the gantry axes Spool holder The plastic piece attached to the back of the Ultimaker 2 It can hold different kinds of filament spools Stl A widely used file format for 3D models Threaded rod The long rod behind the build plate which is threaded This rod makes the build move up and down USB cable The cable that allows direct communi cation between the Ultimaker and a computer using the USB interface on the computer YouMagine com A website where you can share your models and download 3D models from the people within the youmagine communnity G3 Terminology Troubleshooting and support for the Ultimaker 2 42 G4 Safety and Compliance Warning This is aclass A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures G4 Safety and Compliance Troubleshooting and support for the Ultimaker 2 45 TERMS OF SERVICE 1 2 Returning Purchased Items LIMITED Ultimaker accepts returns on avery limited basis for any electronic items the Compa ny accepts returns only on unaffected devices within 14 calendar days from the date of receiot of merchandise Unaffected means a device has never been assembled powered up programmed or otherwise changed Similarly for non electronic items the Company accepts returns only on unopened items within 14 calendar days from the date of receiot of merchandise After 14 day
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