EZ2050/EZ2150 BARCODE PRINTER USER MANUAL
Contents
1. cccscscscsccscees 30 5 1 Installing removing the print head MOdUIE 30 5 2 Adjusting the print INS 3 5 3 Adjusting INE MODON TENSIONI 32 5 4 Cleaning the thermal print NEad 33 5 5 Adjusting the balance and print head TENSION 34 5 6 Ribbon shield SCHIO Sisinnio 35 OTe OSE EE E E E E A I A E E EN E 36 5 8 TIOUDIESRON Ori irpini 37 APPENDIX Contents EZ2050 EZ2150 USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 2010 Class A EN61000 3 2 2006 A2 2009 EN 61000 3 3 2008 and EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 series The equipment a2. EZ2050 EZ2150 BARCODE PRINTER USER MANUAL User Manual EZ2050 series Version Rev D Issue Date 2013 07 18 P N 920 01441 1 00 EZ2050 EZ2150 USER MANUAL CONTENTS Te BAR CODE PRINTER csietestncse sctcsecec E A EN E 1 lB C ONT ULI A A A E E E A RT 1 2 Getting to KNOW your printer sscvssssiscsssasacccnsatactvessinancnesacnanssnawsaneasanacoasars 2 2 FPRINTER SETUP siii E E EE 4 ZV LOGAN THIS OPS 4 22 LOGdINO TASTO ip AS 7 2 3 Connecting the printer to the host COMPpufer 8 2 4 Installing NC faina 9 3 OPERATOR PAINE bivcsaneocessvevemeseuessussnnucvavesscusmesessntcouressusussonesorcess 1 3 1 Operator panel INTTOCUCTION iii 1 3 2 Function buttons INTTOGUCHON iii 12 i LC TO CER RARE CO RO 13 3 4 Label Calibration and SElfTEST rire 15 LUPO AE idea ria dio EEEE ita 17 0 EOI Ol SUNS air eine 18 di ACCESSORIES rientreranno 19 4 1 internal TEWINCET ccccccccsssscccenscsssccessscscecnsescecenseseecensnsssescenssseeenss 19 4 2 Installing TNE rewinder QUICE ccsscccssenssccscecesssceecnesccecensscssensscs 21 4 3 LODO PIISPENSS razor 22 4 4 Installing Ne CUNE srscssncncnasonsboaneaonsavanisadenneiassdeeonaisieaesatiunsiepaesebwnaeokceass 24 4 5 Installing the Parallel AGAPpter iii 26 4 6 Installing the Applicator interface cccsccsssccsensssccesscensscsecsssceeens 28 5 MAINTENANCE AND ADJUSTMENT
3. Now load the label roll into the printer and close the printer cover Note 17 Check whether the cutter function is enabled in the printer Note 2 Labels or paper should be at least 30 mm high Suggestion 7 After installation of the cutter module set the stop position AE TO 20 26 4 Accessories 4 5 Installing the Parallel adapter Check whether the printer is switched off Place the printer on a flat surface and open the printer cover Unscrew the two screws marked in the illustration on the right and remove the left hand side of the printer housing Unscrew the screws on the parallel port cover and remove the cover Accessories Install the Parallel adapter in its place and secure it on the housing with screws Connect the 30 pin connection cable to the motherboard Replace the left hand part of the printer housing and secure it with the screws you removed earlier Installation of the Parallel adapter is now complete 4 Accessories 4 6 Installing the Applicator interface Applicator interface Screws set of 2 Place the printer on a flat surface and open the printer cover Note Remember to switch off the printer before starting the installation Unscrew the two screws marked in the illustration on the right and remove the left hand side of the printer housing Unscrew the screws on the appl
4. j d Blinking Start Exit Setting mode Darkness Exit withou t saving Decre ase the setting value Decre ase the setting value Increas e the setting Increas e the setting Save amp exit DENSITY and SPEED lights steady to indicator the strat or the end of setting mode DENSITY light flashes and then blinks for each pressing The buzzer will beep when the adjustment reaches the maximum or minimal SPEED light flashes and then blinks for each pressing The buzzer will beep when the adjustment reaches the maximum or minimal Direct Thermal Thermal Transfer Decre ase Stop Position the setting value Increas e the setting value Buzzer 3 Setting and Control for Operation Panel Y Return to the Start Exit Setting mode When reaching this item press button to set the printer to TT mode press button to set the printer to DT mode and press button to go to next item DENSITY light blinks and Speed light flashes The buzzer will beep when the adjustment reaches the maximum or minimal When reaching this item press button to set the printer buzzer ON press button to set the printer buzzer OFF and press button to go back to Start Exit Setting mode 3 Setting and Control for Operation Panel 3 4 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the hos
5. Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Disoenser Mode Sensor Setting Code Page 3 Setting and Control for Operation Panel Label Calibration Button A hardware button to make a Label Calibration while printer encountering Media Error during the cases when first time printer start up or change label or ribbon to another type such as change using gap label to continuous or black mark labels CALIBRATION BUTTON Press C button for 2 seconds it will make an auto sensing to calibrate the label and ripbon s parameters Notice Press C button is equivalent to the auto sensing command S SENSOR that will cancel on printing job and make the Label Calibration immediately 3 Setting and Control for Operation Panel 3 5 Dump mode If the label settings do not match the printer output you can switch the printer to dump mode to check whether an error has occurred during the transfer between printer and host computer In dump mode the unprocessed raw data are sent to the printer and printed This shows you quickly whether any data are sent to the printer at all Here is how you switch to dump mode 1 Switch off the printer Switch on the printer and keep the FEED b
6. printer as indicated by the blue arrows 8 Pass the label stock through the sensor and up to the tear off plate Note Remember to set the movable sensor to gap black mark or tag hole by changing the position of the sensor with the adjustment wheel 2 Printer Setup _ 9 The labels pass between the wall of the printer housing and the adjustable paper guide Note Pass the labels through the printer as shown in the illustration 10 Return the print head release lever to its original position 11 Then close the printer cover 2 Printer Setup 2 2 Loading the Ribbon Place the printer on a flat surface and open the orinter cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Place a new ribbon on the ribbon supply hub Then place an empty ribbon core on the ribbon rewind hub The two illustrations on the right show you how to install the ribbon depending on the ribbon type ink side in or out P Ink side in Outside sine Inside R f Pass the ribbon under the print head and back up on the other side Attach it to the empty ribbon core Note Do not pass the ribbon under the sensor 2 Printer Setup 2 3 Connecting the Printer to the Host Computer Please make sure that the printer is switched off Connect the power cord to the AC adapter and connect
7. Bearer Bars Codabar Code 128 subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM and GS1 DataBar PDF417 Datamatrix code MaxiCode QR code Micro PDF417 Micro QR code and Aztec code Codepage 437 850 851 852 855 857 860 861 862 863 865 866 869 and 737 Code Pages Windows 1250 1251 1252 1253 1254 1255 and 1257 Unicode UTF8 UTF16 Graphics Resident graphic file types are BMP and PCX other graphic formats are downloadable from the software USB 2 0 Interfaces Serial port RS 232 DB 9 Ethernet 10 100 Mbps Control Panel Power Three mono color status LEDs Power on Ribbon out Media out Control keys FEED PAUSE and CANCEL Calibration button Auto Switching 100 240V AC 50 60Hz Real Time Clock Operation Temperature Environment Storage Temperature Standard 41 F to 104 F 5 C to 40 C 4 F to 122 F 20 C to 50 C su Operation 30 85 non condensing Humidity Storage 10 90 non condensing Agency Approvals CE EMC FCC Class A CB cUL CCC Length 20 15 512 mm Dimension Height 11 45 291 mm Width 10 78 274 mm Weight 33 Ibs 15 Kg excluding consumables Cutter Module Options amp Accessories Notice Label Dispenser Internal Rewinder Parallel Port IEEE1284 Applicator Interface 1 input 3 outputs power 500MA 5V for project base External label rol
8. bbon supply hub Print mechanism 6 Release lever forprinthead gt gt Paper guide Paper guide l Label tension guide ORE C T hub PE Release catch Movable sensor 2 Printer Setup 2 1 Loading the label roll This printer supports the following printing methods Thermal transfer printing TTP Requires a ribbon for transferring a printed image to a medium Direct thermal printing DTP Does not require a ribbon only thermal paper Please check which printing method you are using and alter the settings accordingly in the printer driver printer menu and or software 1 Place the printer on a flat surface and open the printer cover 2 Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 di Pull the release catch for the label roll guide to the right as shown by the blue arrow 1 Now slide the label roll guide forward and fold it up as shown by the blue arrow 2 2 Printer Setup 5 Place the label roll on the label supply hub pushing it right up to the printer housing Do not apply too much pressure to avoid damaging the label stock 6 Fold the label roll guide back down and push it against the label roll Note When moving the label roll guide hold it only by the end that is attached to the bracket not by its top 7 Load the label roll into the printer as shown in the illustration Pass it through the
9. beep Auto Sedi Switch on the printer and keep the detection p button pressed until you hear 3 beeps Switch on the printer and keep the T L ex 2 and B buttons pressed until you hear 2 RS Power On SHIA beeps This resets the printer to the factory settings Switch on the printer and keep the L Download E Power button pressed until you hear a beep This mode On mode is for download of the firmware only Settings Switch on the printer and keep the mode button pressed for about 3 4 seconds until you hear 3 beeps 3 Setting and Control for Operation Panel 3 2 Settings mode In settings mode you can change different settings such as the printing mode or media type 1 Switch on the printer and make sure that the POWER Ready LED lights up 2 Press the PAUSE button and keep it pressed for about 3 4 seconds until you hear 3 beeps 3 In settings mode the buttons have the following functions f Plus Exit Minus Enter Menu Next Press the button to select the adjustment items press the button or the button to change the setting values 4 To exit the settings mode you need to go back to the beginning of setting mode and decide whether to save the changes you have made or exit without saving Once you have saved or discarded your changes the printer will switch back to standby mode Press the button and keep it pressed for about 3 4 seconds until you hear 3 beeps wD Steady
10. d has cooled down the printer switches to standby mode Please make sure that the printer is set to thermal direct mode Replace the ribbon roll Please make sure that the gap sensor is positioned correctly If that does not fix the problem run the auto detection function again Replace the label roll Unable to detect the aper 1x2 aa beeps i The labels are finished Check the path of paper feeding Delete data you no longer need from the memory Remove the label or liner to continue rewinding Use the X4 command to print all file names and check whether the file exists in the memory Change the name of the file and try storing it again 4 Accessories 4 1 Internal rewinder Note Maximum height of the rewound medium 118 mm Suggestion Medium thickness 0 06 mm 0 25 mm Place the printer on a flat surface and open the printer cover Note Remember to switch off the printer before starting the installation Remove the cover for the rewinder module 20 4 Accessories Remove the retention clio from the rewinder Secure the rewinder on the printer housing using the four screws supplied Now connect the rewinder cable to the printer housing Installation of the rewinder module is now complete 21 4 Accessories 4 2 Installing the rewinder guide Unscrew the screw marked in the illustration on the front of the printe
11. d print head tension Open the printer side cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 When using a variety of label stock and ribbons the ink may not be evenly distributed If there is NO printed image on one side of the paper or the ribbon wrinkles the print head pressure must be readjusted using the TPH spring boxes 3 Move the TPH spring boxes as shown in the illustration to change the print head pressure The wider the medium you are using the further out the TPH spring boxes must be moved If there is no quality improvement you need to change the pressure on the TPH spring boxes Turning the screw clockwise increases the pressure while turning it anticlockwise reduces the pressure 5 Maintenance and Adjustment 5 6 Ribbon shield settings The use of different ribbon materials may cause wrinkling of the ribbon which in turn affects the print result as illustrated by the examples in a and b To change the print quality you can adjust the ribbon shield screws If your print result looks like the example in a you need to turn ribbon shield screw A clockwise If your print result looks like the example in b you need to turn ribbon shield screw B clockwise i EL II LABEL TEST 1234565 7890 COREA A NAME COMPANY NAME SAMPLE SAMPLE 1234567890 1234567890 a b To keep track of the change in print qua
12. he serial port may not exceed 500mA Appendix EZ2050 EZ2150 USER MANUAL APPENDIX INTERFACE USB Connector Type TypeB Pin NO 2 3 4 Function VBUS D D GND Internal interface O NM 2 3 4 5 6 7 8 9 10 1 12 2 4 5 6 7 8 9 10 1 12 Appendix EZ2050 EZ2150 USER MANUAL APPENDIX INTERFACE iv ofa 3 Printing 4 Pintemor 5 Printed 6 Print 7 GND 2 GND e o 7Pin Mini Din Jack 7 5 3 1 2 4 TPin Mini Din Jack i a gt Aline Aor A gt Ried 1 ai Grange Yellow d fi Gee gt Blue Bos Piu pile Ey ny AO PRIN ED J Ae AFF_TENT Lai GND I E Housing 2 00 6x2 Appendix
13. icator interface cover and remove the Cover AF 4 Accessories Pass the applicator cable through the opening into the housing Connect the applicator cable to the jack marked APP on the motherboard Secure the applicator interface using two Screws Replace the left hand part of the printer housing and secure it with the screws you removed earlier to complete the installation 30 5 Maintenance and Adjustment 5 1 Installing removing the print head module Open the printer Cover Note Remember to switch off the printer before removing the print head module Pull out the print head release lever as shown in the illustration 1 and turn It anticlockwise to a top right position 2 Hold the print head module at the front and gently pull it out If you cannot remove the module by gently pulling it use a screwdriver as shown in the illustration Hold the module at the front and slide it into the printer along the guide rails Firmly press the module in so the contacts are fully connected i 5 Maintenance and Adjustment 5 2 Adjusting the print line Please contact your local dealer for technical support 1 Open the printer cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 TPH print line adjustment When printing is slow or when printing on thick label stock the print line mu
14. inkling creasing of ribbons see Section 5 6 If you are using a very narrow ribbon the printer may not move the label stock forward particularly with a ribbon that is less than 2 wide In that case reduce the tension by turning the knob of the ribbon supply hub anticlockwise If the tension is too high the ribbon core may be crushed and thus impossible to remove In that case reduce the tension of the ribbon supply hub and the ribbon rewind hub by turning the knobs anticlockwise d 5 Maintenance and Adjustment 5 4 Cleaning the thermal print head Dirt on the print head or ribbon may result in inadequate print quality no printed image on part of the label The printer cover should therefore be kept closed whenever possible Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifesoan of the print head Here is how you clean the print head Switch off the printer Open the printer cover Remove the ribbon Release the print head by turning the print head release lever To remove any label residue or other dirt from the print head see blue arrow please use a soft lint free cloth dipped in alcohol Note 1 The print head should be cleaned once a week Note 2 Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 34 5 Maintenance and Adjustment 5 5 Adjusting the balance an
15. l holder for 10 250 mm O D label rolls External label rewinder Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners Minimum print height and maximum print speed specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to test non standard materials for minimum print height and maximum print speed capability Appendix EZ2050 EZ2150 USER MANUAL APPENDIX INTERFACE Parallel port Handshaking DSTB is sent to the printer BUSY to the host computer Mirage Parallel cable compatible with IBM computers cable Pinout See below Strobe Computer printer Data 0 7 Computer Acknowledge Printer Busy Printer Paper empty Printer Select Printer Auto Linefeed Computer printer N C Signal Gnd Chassis Gnd 5V max 500MA Signal Gnd Computer Initialize Computer printer Error Printer Signal Ground N C Select in Computer printer Serial Port Default settings Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 Housing 9 pin to 9 pin DB9 Socket DB9 Plug 5V max 500MA RXD 2 2 TXD TXD 3 3 RXD DTR 4 4 N C GND 5 5 GND DSR 6 6 RTS RTS 7 7 CIS cis 8 8 RTS RI 9 9 N C Computer Printer Notice The total current to t
16. lever to its original position Note Please make sure that the label stock rewinds the right way onto the rewind hub 10 Replace the lower cover plate on the printer and secure it with screws Press the lower part of the stripper sensor to fold it out The sensor locks in a horizontal position Close the printer cover to complete installation of the dispenser 24 4 Accessories 44 installing the cutter Cutter cover Cutter module Cable clips Screws set of 4 Note 1 Remember to switch off the printer before installing the cutter Note 2 Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 500 000 cuts when using paper weighing 160 g m and 250 000 cuts when using paper weighing 200 G7 in Unscrew the screw marked in the illustration on the front of the printer which secures the lower cover plate Remove the lower cover plate Remove the two screws securing the tear off plate then remove the tear off plate 25 4 Accessories 3 Secure the cutter module on the printer housing using the screws Connect the cutter cable connector to the cutter jack on the printer Route the connection cable along the bottom of the printer housing using the cable clips Place the cutter cover over the cutter module and secure it using the screw you removed from the lower cover plate
17. lity you should adjust the screws by half a turn at a time Print a test page If there is no improvement in the print result turn the screw by another half turn Do not turn the adjustment screw more than two full turns Note If you adjust the screw by more than two full turns the paper feed may no longer function correctly In that case unscrew the ribbon shield screws fully and restart the adjustment process 5 Maintenance and Adjustment 5 7 Cutter settings Socket head screws for adjusting the cutter are located on both sides of the cutter In the event of a paper jam the cutter will no longer function correctly Switch off the printer and use a hex key M3 to turn the socket head screw Turn the key anticlockwise to remove the jammed paper When you have removed the jammed paper you can switch the printer back on The cutter will automatically reset Note The label medium should be at least 30 mm long to ensure correct functioning of the cutter af 5 Maintenance and Adjustment 5 8 Troubleshooting Problem The printer is switched on but the LED does not light up The LED lights up red and printing is interrupted The label stock passes through the printer but no image is printed The label stock jams during printing There is no printed image on some parts of the label There is no printed image on part of the label or the image is blurred The printed image is positi
18. lso tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits EZ2050 SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS IEC 60950 1 2005 2nd Edition Am 1 2009 GB4943 2001 GB9254 2008 Class A GB17625 1 2003 EN 55022 2010 Class A EN61000 3 2 2006 A2 2009 N 61000 3 3 2008 and EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 series CAN CSA C22 2 No 60950 1 03 date July 2011 UL 60950 1 1st Edition 2007 10 31 CFR 47 Part 15 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures IbAClass Aan TE EVA ARS MATH EMA ROR BAP RTH oT AY Tents gt Decleration EZ2050 EZ2150 USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully 1 Keep the equipment away from humidity 2 Before you connect the equipment to the power outlet please check the voltage of the power source 3 Make sure the printer is off before plugging the power connector into the power jack 4 tisrecommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage 5 Be careful not to get liquid on the equipment to avoid electrical shock 6 For safety and warranty reasons ONLY qualified service personnel should open the equipment 7 Do not repair or adjust energized equi
19. ming Standard Min 1 25 4 mm Max 4 64 118 mm Width With Cutter Max 4 61 117 mm Media With Dispenser Rewinder Max 4 64 118 mm Thickness Min 0 003 0 06 mm Max 0 01 0 25 mm Label Roll Diameter Max 8 203 2 mm with 3 76 2 mm core Max 6 152 4 mm with 1 5 38 1 mm core Core Diameter 1 5 38 1 mm 3 76 2 mm Types Wax wax resin resin Length 1471 450 m Ribbon Width Min 1 18 30 mm Max 4 33 110 mm Ribbon Roll Diameter 2 99 76 mm Core Diameter 1 25 4 mm Printer Language Label Design Software EZPL GEPL GZPL auto switch GoLabel for EZPL only Software Driver Windows 2000 XP Vista 7 and Windows Server 2003 amp 2008 DLL Resident Fonts Bitmap Fonts Scalable Fonts Bitmap Fonts Asian Fonts Scalable Fonts Download Fonts Windows 2000 XP and Vista 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions 90 180 270 rotatable 90 180 270 rotatable single characters 90 180 270 rotatable 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions 90 180 270 rotatable er oe 1 D Bar Codes 2 D Bar Codes Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E add on 2 amp 5 2 of 5 amp 2 of 5 with Shipping
20. o aa thet pr sth nie ari ee Pee Once the installation is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation flag ira Mari Comp etino the Sampii Cr Wired Lu re ai pri rg che os tro ure Godex EZ2050 are Bae er at Foe Sef aut bi Refer eer bh i fem Godex EZ2050 ii ia 10 2 Printer Setup 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder Godex EZ2050 3 Printer Setting and Control 3 1 Operation Panel Operation Panel Introduction MEDIA SPEED Function buttons Pie FEED PAUSE CANCEL LED indicators RIBBON DENSITY MEDIA The POWER Ready LED lights up when the printer has started up and Is ready to print 1 Ribbon status indicator 2 Density adjustment indicator in Setting Mode 1 Media status indicator 2 Speed adjustment indicator in Setting Mode 3 Setting and Control for Operation Panel 3 2 Function buttons introduction gt FEED button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only
21. one label If the label does not stop at the correct position you need to run the auto detection function on the label stock see Section 3 5 I PAUSE button Pressing the PAUSE button while the printer is in standby mode will set the printer to pause mode In thismode the printer can receive commands but it can only process them when it is reset to standby mode Pressing the PAUSE button again will reset the printer to standby mode Pressing the PAUSE button during printing will interrupt printing When the PAUSE button is pressed again the printer resumes printing Example While a 10 label print job is running you press the PAUSE button to pause the printer Two of the labels have been printed To resume printing and print the remaining eight labels you press the PAUSE button again CANCEL button Pressing the CANCEL button during printing cancels a print job The current print job is cancelled Example While a 10 label print job is running you press the CANCEL button Two of the labels have been printed The print job is cancelled and the remaining eight labels are not printed You can combine the FEED PAUSE and CANCEL buttons in a number of ways to perform different printer functions Function Button Beeps Self test 3 beeps Switch on the printer and keep the Do Seles TIERRA button pressed until you hear 3 beeps 3 beeps Dump mode Power S 7 After the self test keep the button On beep pressed until you hear a
22. oned incorrectly A label is missed out during printing The printed image is blurred The cutter does not cut off the labels in a straight line The cutter does not cut off the labels completely When using the cutter the labels are not fed through or cut off incorrectly The label dispenser is not functioning normally Notice Solution Check the power supply Please see the Section 2 4 Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 3 Error Alerts Check whether the print mechanism is closed correctly Please see the Section 3 3 Please make sure that the label stock is loaded the right way up and that it is suitable material Choose the correct printer driver Choose the correct label stock and a suitable printing mode Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Please see the Section 6 1 Check whether any label material or ribbon is stuck to the thermal print head Check for errors in the application software Check whether the starting position has been set incorrectly Check the ribbon for wrinkles Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium Check whether there is
23. paper or dust covering the sensor Check whether the label stock is suitable Contact your supplier Check the paper guide settings Check the label height setting Check whether there is dust covering the sensor Run the auto detection function Please see the Section 3 2 Check the darkness setting Check the thermal print head for dust or dirt Please see the Section 6 1 Check whether the label stock is positioned straight Check whether the label is more than 0 2 mm thick Check whether the cutter has been correctly installed Check whether the paper guides are functioning correctly Check whether there is dust on the label dispenser Check whether the label stock is positioned correctly If any problems occur that are not described here please contact your dealer 38 EZ2050 EZ2150 USER MANUAL APPENDIX PRODUCT SPECIFICATIONS Model EZ2050 EZ2150 Print Method Thermal Transfer Direct Thermal Resolution 203 dpi 8 dot mm 1300 dpi 12 dots mm Print Speed 6 IPS 150 mm s A IPS 102 mm s Print Width 4 09 104 mm Print Length Min 0 16 4 mm Max 100 2540 mm Min 0 16 4 mm Max 45 1143 mm Processor 32 bit RISC CPU Memory Flash 8 MB Flash 4 MB for user storage SDRAM 16 MB Sensor Type Adjustable reflective sensor and transmissive sensor left aligned Types Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or program
24. pment under any circumstances Caution Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with designated power supply adapter model Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Specifications are subject to change without notice Safety instructions I Barcode Printer 1 1 Box Content Please check that all of the following items are included with your printer e EZ2050 EZ2150 Barcode Printer e Label Stock e USB Cable EZ2050 Series Quick Guide 572150 sene 12050 Ribbon Module Power Adapter Empty Ribbon Core Power Cord CD Including QLabel software and user manual I Barcode Printer 1 2 Getting to Know Your Printer External view Operator panel Lower cover plate Viewing window Printer cover Db O N Feed slot for continuous labels Auto Calibration button Parallel port optional 7 amp On Off switch 9 Powerjack o Feed slot for continuous labels I Barcode Printer 12 11 1 9 10 3 4 5 9 6 8 7 Ribbon rewind hub Ri
25. r which secures the lower cover plate 2 Remove the lower cover plate Note Switch off the printer before starting the installation Mount the rewinder guide on the print mechanism and secure it with screws Installation of the rewinder guide is now complete Now load the label stock Pass the label stock through the rewinder from the bottom up Secure the label stock on the rewinder using the retention clip Note Make sure you choose the correct rewind direction Close the printer cover to complete the installation Note 1 Before you start using the rewinder please make sure that you have carried out all the steps as shown in the illustrations Note 2 To use the label dispenser you have to remove the rewinder guide again 22 4 Accessories 4 3 Label dispenser Wind the label liner around the rewinder and secure it using the retention clip Return the print head release lever to its original position Note Please make sure that the label stock rewinds the right way onto the rewind hub Replace the lower cover plate on the printer and secure it with screws Press the lower part of the stripper sensor to fold it out The sensor locks in a horizontal position Close the printer cover to complete installation of the dispenser 4 Accessories Wind the label liner around the rewinder and secure it using the retention clip Return the print head release
26. st be moved to the front in paper feed direction for a better print result Using a flat head screwdriver turn the screws clockwise to move the TPH forward The two screws on the left and right must be adjusted to the same position to ensure the print line and feed roller are in parallel One turn of the screw moves the print head by 0 5 mm To keep track of the change in quality you should adjust the screws by a turn at a time If no improvement is visible gently turn the screws clockwise as far as possible then restart the adjustment process from there 32 5 Maintenance and Adjustment 5 3 Adjusting the print line You can adjust the ribbon tension by turning the ribbon shaft knob green wheel at the base of the ribbon supply hub see illustration clockwise or anticlockwise There are 4 possible settings which are marked on the knob of the ribbon rewind hub and the ribbon supply hub When set to 1 the tension is highest while the tension is lowest at 4 If the tension is so low that the ribbon does not move forward you need to reduce the tension of the ribbon supply hub or increase the tension of the ribbon rewind hub To set the tension press in the knob and turn it clockwise or anticlockwise as required Increasing the tension of the ribbon rewind hub will remove any wrinkling of the ribbon during printing which results from the use of different ribbon materials For details about the wr
27. t computer does not need to transmit the label height to the printer Self Test Self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the printer 3 Turn the printer on again keeping the FEED button pressed When the LED starts to flash red release the FEED button The printer will now measure the label stock and store the label height 4 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below EZ2050 GX XXX USB S N 12345678 Serial port 96 N 8 MAC Adadr xx Xx XX XX XX XX DHCP Enable IP XXX XXX XXX XXX Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Gateway XXX XXX XXX XXX Sub Mask XxXX XXX XXX XXX HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH 1 DRAM installed Image buffer size 1500 KB 0000 FORM S IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 4073 KB FREE MEMORY NS4 AH8 AROOO R200 AW102 AQ100 3 AE18 Option ADO AOO AAD Reflective AD 1 96 2 84 2 49 0 88_23 Code Page 850 Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics
28. the adapter to the printer Connect the USB cable to the printer and host computer Switch on the printer The operator panel should now light up sa oe 2 Printer Setup Installing Printer Driver Directly from CD Folder Insert the product CD in the CD DVD drive of the host computer and open the Seagull Drivers folder on the CD 1 Select the icon for the driver file and click it to start the installation Fa ie n ie fred F Pbib ri Fibi rh P a Follow the instructions on the screen The Driver Wizard guides you through the installation procedure 2 Select Install printer drivers Teapa Doo Woe Wacome to the Sengul Driver Wizard Port milano ee i e E ee ers J con 3 Specify your printer model s Cube Wired aoi Pesci Pence Te nalifarssi giada ire ii de ion Ca iaia ca nia kh eae Godex EZ2050 2 Printer Setup 4 Specify the port used to connect the printer to the host computer ha ig fica Wor Sanity Fal i GS Ln a be te cone ie ba past ae rt La ie a ei ead pra TA hoe eee ee aa peri Fort Pri CORE Sarli Pol CRI Fa Lim al Pain aal he PH ur gjar Fn FL E Pee The E ae a UFak Pat l T airi Fari hare ma asi io ere he rta ee ches corres ca ria rr Coder i eres bor a e T Tune hr pii aa tha do panto era area o el po a
29. utton pressed 3 You will hear 3 beeps first and then one beep later Release the FEED button after the last beep The printer will automatically print Dump Mode Begin That means the printer is now in dump mode 4 Send commands to the printer and check whether they match the printer output To exit dump mode press the FEED button The printer will automatically print Out Of Dump Mode and switch to standby mode Alternatively you can switch off the printer to exit dump mode 3 Setting and Control for Operation Panel 3 6 Error alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on the display and hear some beep signals The LED indicators will also light up uil alia 9 Fast flashing Slow flashing n Light on RIBBON MEDIA Print head Is open The print mechanism is not closed Both LEDs 4x2 beeps light up The print head is too hot Entering cooling process Both flashing No ribbon is loaded SE nur The ribbon is P5 finished or the ribbon roll is not Moving Out of media Memory full Rewinder full File name not found The memory tua is full The label or Load liner on rewinder Is 2x2 beeps 2x2 beeps 19 full Unable to find file The file name already exists File name already exists Solution Please make sure that the print mechanism is closed correctly Once the print hea
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