Service Manual for XDA
Contents
1. TC Engineering Mobility Connection settings m Click Get Connected to connect your mobile device to this T computer eg oor Status Waiting for device to connect Get Connected COM Z Status COM portis not available Allow USB connection with this desktop computer Status LSB ts available Je Allow network Ethernet and Remote Access Service RAS server connection with this desktop computer Status Network 15 available Status icon M Show status icon in Taskbar UK Cancel Help 3 Run MTTY and select COM1 and leave the status as seen in below picture LI pen port thing Baud Stop bits Parity 1 Bits e None 9 Bits C Odd t Even Flow control Local echo Ge NONE C Yee C BTS CTS No C Kon ott 4 Set the Unit into Boot Loader Mode While Press amp Hold Power Soft Reset buttons on the units 5 Connect the unit to the PC with Serial cable then select OK on the PC side 6 On MTTY type Ir cleartalktime bin Ir is lowercase LR then Enter The program will be downloaded to the unit HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 53 PAGE NO 52 TC Engineering Mobility p Mult PortlUeB TTY Verl 10 COM 115200 H 5 1 File Edit View Auto Window Help x el gll Ir cleartalktime bin SS leartalktme bie start download SIH Programming DRAM PARAAN Done Jumping to2. 8C24373Ch KEKEK KK KARA aa aaen Kata tee aa Kata a LLL LLL LLL LLL a a Kata tata aa tatatal InitDebug erial using SERIAL PORT 2 7 The cleartalktime will run automatically on your unit and you will see the follow menu Service V1 31 V4 05 G32S54 ClearTalkTime Flash View Asset View DIAG to SD 7 Highlight the bar to ClearTalkTime and Press Action button The counter timer will be cleared HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 54 PAGE NO 53 TC Engineering Mobility Packet PC TT L 141 FT kis Device Information am Joem I Incoming hr 0 min sec Outgoing a hr 0 min sec Version Call Duration 8 Note that you have an option of saving DIAG to SD in the menu you can load this utility on a SD Card and then use it to clear other units air timer Just insert the card and get into Boot loader mode the program will be loaded automatically HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 55 PAGE NO 54 Li TC Engineering Mobility E Clear Permanent Save For Refurbishment Only Reason If the data of contacts and appoi ntnents is stored in flash ROM wth permanent save function it won t be erased by full reset The data still can be restored with permanent save function Please follow the procedure as below to clear permanent save in flash ROM Procedure 1 Full r
3. Done UPDATE CONTACT YOUR HTC TSE IF YOU ARE NOT CLEAR Press Action E GSM Firmware update Regui renent 1 Moni tor exe ver 6 5 7 or above 2 Serial RS 232 Cable 3 Wndow2000 or above 4 GM ROM nage 1 Run Monitor exe and Select Target and Connect The following dialogue box appears O x Target Flash Chip Parameters Help Monitor Ver 6 5 7 a Hardware configuration B Sample Select the serial port used to communicate with the target COM 1 v OK Cancel 2 Press OK HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 45 PAGE NO 44 HTC Engineering Mobility Monitor E E oj x Target Flash Chip Parameters Help Monitor Ver 6 5 7 Hardware configuration B Sample Target detection xi Please switch on the target 3 When the above dialogue box appears connect the Unit to Serial RS 232 Cable 4 Set the Unit into Bootloader Mode While Press amp Hold Power Reset the units The following message appears Target Flash Chip Parameters Help Monitor Ver 6 5 7 a Hardware configuration B Sample The bootloader is running Version 6 1 Loading monitor in data RAM Checksum File B 55 RAM B055 The flashloader is running Version 6 5 7 5 Tab Flash and Select Erase and Program Appli Boot Monitor Target Flash Chip Parameters Help Moniti Gettype Hardwi Eras All Eras and Program Appli Onl
4. Loading monitor in data RAM Checksum File B 55 RAM B055 The flashloader is running Version 6 5 7 File compressed Serial Data Check PC 4646 BOARD 4646 Checksum lt CRC32 gt 66660608 Time to download data 255 seconds The flashloader is running Hi 8 Disconnect the unit from the cable and perform a Full Reset It is mandatory Important Go to Checksum Verification on Page 4 to confirm the correct Checksum F GSM Firmware update with 32Mb SD MM Card Unlike the Windows CE OS Update the preparation of SD MM Card for GSM Firmware Update MUST be done with PC and Device Connected 1 Set the Unit into Bootloader Mode While Press amp Hold Power Reset the units wait for GSM OK on display and press App3 Contact Key Message on PDA Screen appears FLASH TOOLS Make sure a 32Mb SD MM Card is inserted to the Unit and select GSM ROM TOSD with up down key and select by pressing Action Note DO NOT SELECT OTHER OPTIONS THAN ABOVE SELECTED CE BOOT IMPROPER USE OF THIS UTILITY MAY CAUSE DEVICE UNIT FAIL GSM ROM TO BOOT CE GSM HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 48 PAGE NO 47 HTC Engineering Mobility 2 The following message in on the Pocket PC Phone Please Connect rs232 and run PC Monitor Now 3 Connect the Unit to the RS 232 Cable 4 Run Monitor exe and Select Target and Connect The following dialogue box appears Target Flash Ch
5. While Press amp Hold Power Reset the units wait for GSM OK on display and press Volume Control Key Message on PDA Screen USB FLASH MODE CONNECT USB CALBE NOW 4 Connect the unit to the PC with USB cable or USB cradle 5 On the PC side run MTTY and select USB in Open port settings and OK Open port tting ES EI Baud HE sl Cd etop bits Parity 1 Bits None 2 Bits C Odd ona Even Flow contol Local echo Ce NONE C Yes C EISCIS f Ho C Kon Kotf HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 42 PAGE NO Ai Engineering Mobility 6 Then the following display opens on the PC Press ENTER and get the prompt USB gt gt type I for load gt space gt File name Wa302wwel80002 bin don t forget the extension bin and ENTER The process begins and wait for 5 to 6 minutes until it shows Done CAUTION DO NOT REMOVE THE USB CABLE FROM THE PC OR PDA FAIL TO DO SO MAY CAUSE DEVICE UNIT FAIL TO BOOT lt Mult PortUSB TTY erl 10 USB File Edit View Auto Window Help DM ESLA S 2 RE USE USB gt I Wa302wwel80002 bin F Wa302w6180002 bin start download WEE EC A A A Z A Z Z Z Z Z A A A Z Z Z KZ KZ K A A EE EEN When Finished disconnect the unit from the cable and perform a Full Reset It is mandatory Important Go to Checksum Verification on Page 4 to confirm the
6. NG THE PROCESS FA L TODOSOMAY CABE CE OS LEV NT FAL TO BOO Press ACTION to Download or Press REC To EXIT HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 50 PAGE NO 49 TC Engineering Mobility SD Download Wait for 5 6 minutes to finish the process Please Wait CAUT ON LONT ELE THE SD MICARD ORI NG THE PROCESS FA L TOLDOSONNY CALGE LEV CE LNT FAL TO BO For Downloading PRG 005C0000 END 02000000 Flash Writing SD Download Download Completed REMOVE THE SD MM CARD AND PUT BACK THE SD FILLER If applicable Download Completed Perform a Full Reset COLD BOOT to complete the process CheckSum OK It is Mandatory COLD BOOT TO RESET HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 51 PAGE NO 50 TC Engineering Mobility D Talk Time Clear Procedure For Refurbishment Only System Reguirement Windows 98 or above Serial RS 232 Cable MTTY exe amp Image file to clear Talk Time Caution The unit must have at least 70 of battery capacity before starting the re flash process Charge the battery in advance if necessary Clear Procedure 1 Copy the BIN file S TORE bin to the same folder of MTTY exe By OE Mitty jj k ET 1 mt 4 5 ABS Z 2 Uncheck COM port in Connection Settings in ActiveSync HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 52 PAGE NO 51
7. Push the connector lock to fix the Touch i A panel FPC It is much easier to do it with the finger Repeat same procedure to connect Front Light FPC When inserting the Front light FPC make sure to fully insert it completely to the end To assure the proper contact For easy insertion insert with an angle of 45 degrees Next Close the Front Bezel and Back Housing starting from the top edge of the unit HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 24 PAGE NO 23 TC Engineering Mobility Then Close the entire Housing and Press the upper and lower housing along the edge of the unit Repeat the procedure to close the rest of the gaps Gently press both housings Be careful not to press on the LCD panel area Then fasten 4 screws at the rear side of the unit Note that there is 2 types of screws are used The Upper two screws are Standoff type with flat slot 72H30051 00 The Lower two screws are Torex type SCrews 72H30052 00 Screw Torque 1 2 0 1 kgw m HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 25 PAGE NO 24 Engineering Mobility The Unit now is ready for Function Test and RF Test Once passed all the test If M B was replaced the Regulation Label on the unit should be printed with the new IMEI number Find it in the unit Start gt Settings gt System Device Information gt Identity Note that in
8. be subject to be charged HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 33 PAGE NO 32 Engineering Mobility Diagnostic Program 7 1 List of Test Items built in Diagnostics Auto Test NA o o RAM Test RAM Check Size Write Read Comparison test cc 3 Display Test Test the LCD display guality a Touch Test Touch screen alignment test Suggest i testin WinCE 8 Playback Test Play sound with 8KHzi44 1KHzsamplerates 6 Record Test Record audio sound and playbackt 7 Button Test Test every most of button 8 Ghecksum Test 9 USB Test Suggest to test in Windows CE 10 SirTest Suggest to testin Windows CE 12 FLightTest Front light ON with in different brightness level 13 LED Test Testihe message LED 14 Battery Test Check the status of battery and AC power EU 15 Vibrater Test Test the function of the vibrater SD Test SD card Write Read Write Protect test GSM Audio Test Test The GSM Audio Path 7 2 Test Items Operation Power on the unit While press and hold the Power Button Reset the unit with the Stylus to enter the Test Mode Then press Action and wait for a few seconds How to select test item Using navigation button Up or Down to select the test items How to execute the test program Press Action to start the test Auto Test Runs all test items listed here 2 RAM Test Display Size an
9. correct Checksum f T A SD MM Card Preparation for Windows CE OS update from an updated Unit Once you have updated the WinCE OS of a Unit Check it in Start Settings 2 System 2 Device Information Version you can update the SD MM Card DIRECTLY from the Unit and use the updated Card to update other Units and so on It is strongly recommended to use Exclusively Marked SD MM Card for Windows CE Update ONLY to avoid confusion with other software updates such as GSM Bootloader Update 1 Set the Unit into Bootloader Mode While Press amp Hold Power Reset the units wait for GSM OK on display and press App3 Contact Key Message on PDA Screen appears FLASH TOOLS Make sure a 64Mb SD MM Card is inserted to the Unit and select CE ROM TO SD with up down key and select by pressing Action The unit starts to download and wait for 5 6 minutes until message on disply shows ROM CE BOOT Backup Success PRESS ACTION TO EXIT GSM ROM CE GSM Note DO NOT SELECT OTHER OPTIONS THAN ABOVE SELECTED IMPROPER USE OF THIS UTILITY MAY CAUSE DEVICE UNIT FAIL TO BOOT HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 43 PAGE NO 42 TC Engineering Mobility B Re Flash Windows CE OS with 64Mb SD MM Caution The unit nast have at I east 70 of battery capacity before starting the reflash process Charge SD Download 1 Insert a SO M Grd wth updated RM I nage to the Unit 2 Set the Unit
10. into Bootloader Mode While Press amp Hold Power Reset the units the following message appears on the PDA CE OS Press Action to start dowl oadi ng the i nage Press ACTION CAUTI OH DO NOT REMOVE THE ST MMOARO DLR NG THE PROCESS FA L TODOSOMY ALBE to Download LEV INT FAL TO BAT OT CARD TYPE Press REC SD Download Wait for 5 6 minutes to finish the process Please Wait For CAUT ON DO NOT ELE THE SLY MICARD ORI NG THE PROCESS FA L TODOSOMY CALGE Downloading LEV CE LNT FAL TO BO PRG 005C0000 END 02000000 Flash Writing oe onions Download Completed REMOVE THE SD MM CARD AND PUT BACK THE SD FILLER If applicable Download Completed Perform a Full Reset COLD BOOT to complete the process CheckSum OK It is Mandatory COLD BOOT TO RESET Checksum Verification Once finished the Re flash Procedure it is necessary to verify the consistancy of the file downloaded HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 44 PAGE NO 43 TC Engineering Mobility ROM CheckSum 32mb ROM Set the Unit into Bootloader Mode While Press amp Hold Power Reset the units wait for GSM OK on display and press Action Navigation Key DIAGNOSTICS TEST PROGRAMS MENU appears Select CheckSum Test to verify the Checksum PDA CheckSum OxE794CEA4 GSM CheckSum Important EACH ROM IMAGE HAS ITS OWN CHECKSUM Ox2DE5403D IT IS BEING RELEASED ALONG WITH EVERY VERSION
11. plastic tool between the battery pack and the Back Housing then gently twist the tool straight in the central area beneath the battery pack gently until its top end then lift it upwards slowly HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 18 PAGE NO 17 TC Engineering Mobility To Disassemble the LCD Module Unfasten 4 screws 72H30026 00 from the locations on the LCD Module as shown in the picture To remove the metal brackets Once the screws are removed there re two metal brackets should be removed One is longer the top bracket 72H00173 00 the shorter is bottom bracket 72H00135 00 Hold the entire assembly as seen in the picture and push the LCD Panel from the front side to remove the LCD Module HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 19 PAGE NO 18 Engineering Mobility If the Speaker or Microphone or the Front Bezel need to be replaced go to next page to continue If the Speaker is defective remove it directly from the Bezel Be reminded there s a Rubber Seal on the top and bottom of the Speaker module both of these Seals should be installed correctly to prevent acoustic problems If the MIC has to be replaced just take it out as shown in the picture Note that there s also a rubber seal under it The disassembly procedure is finished HTC confidential 1 LL 2001 HTC Corporation All rights rese
12. symptom could be duplicated 3 B Front Light Does Not Turn ON OFF 1 2 3 1 Check the connection of Front Light FPC whether is properly connected 2 3 4 Replace LCM if necessary 5 6 Try with another LCM Try with another Main Board 5 6 Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 4 A SD Card cannot be used 1 Check whether SD or MMC Card is fully inserted to the slot until you hear a click 2 Try with another SD MMC Card and Check whether it is Write Protected 3 Try with another Main Board HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 29 PAGE NO 28 TC Engineering Mobility 4 Replace Main Board if necessary 5 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 A PC Connection USB Serial not possible 1 Check whether Connection Settings in the MS ActiveSync is properly set 2 Check whether it connects with other cables or cradle customer s cable might be damaged 3 Check the external appearance of the connector on the unit whether it is physically damaged 4 Replace Main Board if necessary 5 Once the defective part has been identified verify it again with the defective part whether the symptom could be dup
13. temperature is extremely low will also stop charging Since the extreme high or low temperature will cause the battery to discharge quickly it has been designed to cut battery charge below 0C and above 35 40 to protect the battery pack 2001 HTC Corporation All rights reserved TOTAL58 CONT ON 38 PAGE NO 37 TC Engineering Mobility Cannot make If the unit could pass the test with Loop back Interface card the communications via possibility of unit malfunction becomes low Then the following mobile phones through items could be the reason of problem such as location timing exclusive cable signal strength service providers mixed up or problem with the mobile itself Or could be incompatibility issue Cannot use SD CF Cards which are not being pre formatted Memory Card SD card has been switched to Write Protect mode Card not inserted completely or bad contact between connector contacts Black or White dot on For LCD panel s normal behavior it is hard to find a panel the screen without any bad pixel Once the numbers of dots and the distance between them are within the specifications it is allowed 7 Touch Screen or Could be wrong operation Program Buttons are Screen not properly aligned with the stylus calibration not reacting Front Light dim cannot Check the Front Light settings in Power Management settings turn ON or shuts OFF a automatically Cannot playback music When Battery low th
14. Engineering Mobility Service Manual for XDA HTC Proprietary Confidential Treatment Reguested Rev 2 3 August 0 2003 HTC Corp Engineering Mobility HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 2 PAGE NO 1 Engineering Mobility TITLE Service Manual for XDA REV CONTENTS NO REVISED APP D STGE PER Carlos Lee 0 1 Fist Draft Technical Support Mar 01 OEM 1 0 na First Release Product Carlos Lee 2002 Sustaining Update mechanical parts OEM Carlos Lee 1 1 Product Sustaining Jun 20 Update Accessories P N OEM Carlos Lee 2 0 en land Troubleshooting Product 2002 Ke Sustaining Update 64MB P N Oct 17 Add spare parts P N Nov 11 Aug 07 Update appendix 2 3 2003 TSE Felix Lu HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 3 PAGE NO 2 TC Engineering Mobility Table of contents 1 INTRODUCTION TT 4 2 PRODUCT SPECIFICATIONS vuexnsseekssNERRERRERSERERRERREREERERRERREREENERREREENERREENERNEREEEERR i Kk 4 2 1 PRODUCT CONFIGURATION ere o o oo oj o l jk ij 4 2 2 SPECIFICATIONS OF XDA EEN 5 2 3 SPECIFICATIONS OF EARPHONE HEADSET WITH REMOTE 9000000000000 7 24 SPECIFICATIONS OF AC ADAPTER eer eee ee A ee i EE o i 7 3 SYSTEM BLOCK DIAGRAM DT 8 d SERVICING TOOLS iriennerien ee eee eee eee o ek en ENER KKK EKK KA KE KA KK SE KK KK SKS i 9 5 ASSEMBLING AND DISASSEMBLING 4 kan aansunan na anna mai ee sansa nee
15. SB 3 Special Made Plastic Stick Disassembling for XDA SD Memory Card For SD card test m Earphone Headset For Audio test E 6 AC Adapter Power supply to XDA Kc HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 10 PAGE NO 9 vA Co Engineering Mobility 5 Assembling and Disassembling 5 1 Disassembling Tools needed for Assembling and Disassembling the XDA 1 Lens Cleaning Tissue 2 Flat Screw Driver 2 4mm 3 Philip Screw Driver 0 4 Torex Screw Driver T6X40 5 Special Made Plastic Stick 6 Tweezers Remove the Stylus SD Card slot Filler and the Audio Jack Rubber Insert Next check where SIM Card compartment in case the SIM Card has been left inside To remove the SIM Card use the Stylus to open de door as indicated in the picture Push the SIM Card Lock Release with the Stylus in the location shown in the picture to eject the SIM Card HTC confidential 1 LL 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 11 PAGE NO 10 pr LG Engineering Mobility The SIM Card will be ejected and then extract the card The Stylus is eguipped with a Reset Pin Turn the plastic part to release from Stylus Before attempting to disassemble the unit Please make sure that the main battery switch has been switched OFF AC adapter has been disconnected To switch OFF the battery refer to the right lower side of the unit using the St
16. arges Qui ckl y even after full y charged 0 O Battery Pack Does not Recharge 8 Sound O No sound fromSpeaker or O storted sound 9 Recording 1 O No recorded sound or distorted sound 10 Others O Husi ng Cosneti c damage HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 27 PAGE NO 26 TC Engineering Mobility 6 3 Troubleshooting amp Repair Before attempting to Diagnose the unit received for repair perform a Full Reset Cold Boot in advance 1 A Main Unit Does Not Respond to Power Button 1 B Main Unit Does Not Respond to Battery Switch 1 Make sure the Battery Switch is correctly pushed to activate the battery pack 2 Make sure the SIM Door is closed properly If the door is damages replace the back housing 3 Connect the AC Adapter maybe the built in battery pack is exhaust 4 Dismantle the Main Unit and check whether battery pack is correctly assembled 5 Check the Power Button amp Battery Switch O 7 Replace battery pack if necessary 8 Check all connections including LCD FPC to Main Board Try with another Main Board Try with another battery pack 9 Replace Main Board if necessary 0 mn A A A A A 10 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 2 A Touch Panel Does Not Respond to Screen Tap 1 Dismantle the uni
17. ash process Charge the battery in advance if necessary A Windows CE OS update withPC You Only need to do this ONCE when New Update is received Regui renent 1 Mty exe tool ver 1 10 or above 2 USB cable or USB cradl e 3 V ndov2000 or above 4 BN C5 RMI nage 1 Locate File in the same directory of bo exe WinCE update E E ol x BRE emp WAW BERE IET JD E RI B E As eng Gas SU X o akt WinCE update faa EES Be My WinCE update SE B im E AJEN aa H RER fare Loes ZEISS BS 2 fl 30 7 MB d HATES F 2 Uncheck USB and COMI1 in Connection Settings in ActiveSync if you have installed the ActiveSync in your PC and make sure the USB port is available HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 41 PAGE NO 40 HT C Engineering Mobility Connection Settings m Click Get Connected to connect your mobile device to this U computer Status Waiting for device to connect Get Connected atus COM port is not available pw USB connection with this desktop computer tus USB is available Allow network Ethernet and Remote Access Service RAS server connection with this desktop computer Status Network is available Status icon IZ Show status icon in Taskbar OK Cancel Help Note The above actions are also valid when doing GSM Firmware Update 3 Set the Unit into Bootloader Mode
18. ata introduced by User might be lost when Battery has drained completely 2 Ask user to charge the Main Unit when latest warning message pops up 3 Ask users to back up their data to the PC or SD card when expect stop using the unit for long period of time for example more than one week 4 Charge the Main Unit and check if data looses even the Battery pack is charged or at least The unit still can be powered on without AC Adapter 5 Check whether AC Adapter is functioning properly 6 Check whether the condition of Battery Charging status is correct 7 Dismantle the unit and check the appearance of Battery Pack 8 Replace Battery Pack if necessary 9 Replace Main Board if necessary m E 1 10 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 7 A Battery Pack does not start 1 Make sure the SIM Door is closed properly If the door is damages replace the back housing Data introduced by User might be lost when Battery has drained completely 2 Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition 3 Ask users to back up their data to the PC or SD card when expect stop using the unit for long period of time for example more than one week 4 Charge the Main Unit and check if data looses even the Battery pack is charged or at least The unit still can be powered on without AC Adapter 5 Chec
19. d read write test It will show OK if pass Could be M B issue Stop on fail HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 34 PAGE NO 33 TC Engineering Mobility Disp Test Unit prompts for different display page to detect the Could be LCD issue mom TT Touch Test Tap the cross mark with stylus on the correct Could be T P issue Wee location Fail if no reaction giff Play Test Play the fist tone with 8KHz L channel then Could be speaker or M B play the second tone with 44 1KHz R channel issue Hear the sound and notice if bad sound quality happens Record Test Press Volume to record voice then playback it Check Could be MIC or M B issue TTT novom a a Btn Test Press each button to know if it works Follow up the Could be switch board instruction shown on the screen to finish the test item Issue Stop on fail Checksum Verifies the checksum of the code USB Test Plug USB cable to connect PDA to PC then and check Could be M B issue for the connection in WinCE 10 SIR Test Prepare another unit as supporting site On test unit Could be M B issue please choose Test Target and press action button to Suggest to test it in start test Before test make the IR ports of them face to Windows CE mode each other Check this item in Windows CE mode Could be M B issue FtLight Test Front Light turns ON and Off Could be M B issue 13 LED LED Test LED Test The Th
20. e handling the Main Board The IMEI number label is located on top of Main Board as indicated on the left It is also found in the unit by tapping Start gt Settings gt System gt D A Device Information gt Identity This number P K 204 JI 10 mp too should be printed in the new label Keep the Serial Number and Part Number the same HTC confidential 1 LL 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 22 PAGE NO 21 Engineering Mobility Insert the Antenna onto the Main Board Keep in mind the correct orientation of the Antenna Install the speaker on the front panel Important Note The speaker must be placed in the direction as shown in the picture The Left Contact terminal should look as a C mark Then check the MIC To assemble the Main Board place the Main Board fasten two Philip type screws 72H30026 00 from upper right corner and lower left corner of the Main Board Screw Torque 0 9 0 1 kgw m 2 After that place a Tamper Proof Label on the upper screw head Then insert the LCD FPC into the connector and lock it by pressing the brown bar down HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 23 PAGE NO 22 Baas Next insert the Touch Panel FPC with the help of a tweezers 1 Make sure the connector is unlocked 2 Align and insert the FPC properly SUE l D L a ETS L E H p a Ls T i aie i a ML We
21. e message LED will blink and it last 5 seconds The message LED will blink and it last 5 seconds will blink and it last 5 seconds Could be M B issue EE Test Test main battery and AC power source Insert AC Could be main battery or power before test Vibrater Test Press action units should vibrate Press action units should vibrate units should vibrate Check the vibrater 16 SD Test Insert SD card Enable Write Protect and start test Pull Could be M B issue out the SD card if you see the message Please Pull Out SD Card Adjust lock switch to unlock site Disable Write Protect and insert it Return to test menu if pass 17 GSM Aud Press Action the audio path is opened Speak to the Could be M B issue built in MIC should hear it from the speaker HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 35 PAGE NO 34 HTC Engineering Mobility 8 Spare parts list amp Exploded Diagrams 8 1 List of Spear Parts 1 Rechargeable Battery Li Ion 3 7V 1500mAh 36H00038 00 eee OKO O ked RO O TE O O 7 a OT REENERT 1 Housing Pre Assy XDA 74H00082 00 ec T o Cover Rubber EXT Battery 76H00192 00 BEES ik RUBBER SPEAKER Can men 1 26 frwsenLeDTop XDA eisi A BE A T S 79H00016 00 RER EES a been e mas AT i fotoen HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 36 PAGE NO 35 HTC Engineering Mobility 8 2 Exp
22. e music playback becomes difficult and the No sound or volume is volume could become lower a low Cannot execute Could be an incompatible software installed application programs 11 Operation is slow in Could be insufficient memory Check amount of system memory response Execute many application programs simultaneously Software that reguires big amount of memory spaces or the system memory is low or the files being used is fragmented System Memory is Software that reguires big amount of memory spaces or the 12 Hangup Software being used sometimes is not fully compatible with the system enough but is shows system memory is low or the files being used is fragmented insufficient Note Nevertheless the above symptoms could be solved by a warm boot or cold boot make sure the warm cold boot has been executed and try to reproduce the symptom reported HTC confidential tiie 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 39 PAGE NO 38 Engineering Mobility B Repair Troubleshooting Guide NG Charge NG Replaces NG Peplace Batter Batter WB OK Ok Ok Fe 4ssembl 4Assembl 4Assembl F A Si GE Suerg Ei 0 TC Engineering Mobility C Wince amp GSM Firmware Reflash Procedure System Requirement Windows 2000 USB Cable or Cradle Serial RS 232 Cable MTTY exe ROM Image file Caution The unit must have at east 7O of battery capacity before starting the refl
23. e service activities of the XDA This document contains highly confidential information so any or all of this document should not be revealed to any third party 2 Product Specifications 2 1 Product Configuration Standard Package Model name HTC Part Number Customer Part Number Main Unit XDA 80H00085 50 USB Cradle 80H00090 00 Stylus 74H00083 00 AC Adapter 79H00016 00 UK Plug AC Adapter 79H00019 10 EU Plug AC Adapter 79H00019 20 Australia Plug AC 79H00019 30 Adapter DC Jack Converter 75H00146 01 Pouch Leather Case 70H00012 00 Service Kit 93H00013 00 ENG 93H00013 01 Australia 93H00013 10 GER Auick Start Guide 91H00136 00 ENG ee penn cen User s Manual 91H00135 00 ENG cee linen neem Warning Flyer 91H00153 00 ENG 91H00153 10 GER 91H00153 20 NL Warranty Card 91H00177 00 ENG 91H00177 01 Australia 91H00177 10 Asia HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 5 PAGE NO 4 Engineering Mobility 2 2Specifications of XDA Platform e Windows CE with Merlin OS English French German Italian Spanish e Combined GSM GPRS and PDA e 2 logical block PDA and GSM GPRS solution layout is integrated into one module e GSM GPRS can be turned off to let PDA to run alone Outside Dimensions e 72 7 W x 17 8 D x 129 0 H mm 3 in x 0 7 in x 4 9 in Volume 140cc Operating conditions Temperature 0 Cto 40 C Humid
24. ed port Infrared IrDA SIR X1 Stereo O2 5mm stereo mini plug with Microphone and Phone headphone pick up button volume adjust are also included Cradle Cradle combo connector 22pin Serial USB Slave connection power signals and Audio support Car kit port AC adapter INPUT 100 240V AC 0 2A 50 60Hz OUTPUT 5V DC 1A typical HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 7 PAGE NO 6 Engineering Mobility 2 3 Specifications of Earphone Headset with Microphone Pick up Phone Button module with built in MIC Press to pick up incoming Mute call Or press to Mute during conversation Headset Volume Volume up and down Lo Plug DIA 2 5mm 4 Poles Jack Cable length Approx 110 cm Distance from Plug to Pick up Phone Mute unit 2 4 Specifications of AC Adapter Input rated AC 100 240 V voltage No 10 ADC Max L T HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 8 PAGE NO 7 HTC Engineering Mobility 3 System Block Diagram Porc par A waz AMOH EE NOLLYATIA ITI CON Wa A5 YOO g WASAN HTC confidential 2001 HTC Corporation All rights reserved Engineering Mobility 4 Servicing Tools This chapter provides information for the servicing tools for XDA List of Servicing Tools 1 USB or Serial Cradle Check for Cradle I F Serial 2 USB DATA interface Cable Check for Cradle I F U
25. eplace Battery Pack if necessary 3 4 5 Try with another Main Board or Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 A No Sound from Speaker or Distorted sound 1 2 3 Check Sound amp Notifications Settings in the unit for Sound Enabling 4 Replace Speaker if necessary Make sure its not MUTED Dismantle and Check whether the Speaker is properly installed Orientation 5 6 Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 9 A No Recorded Sound or Distorted sound 1 Check Sound amp Notifications Settings in the unit for Sound Enabling HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 32 PAGE NO 31 TC Engineering Mobility 2 Make sure its not MUTED 3 Dismantle and Check whether the Microphone is properly installed check or missing rubber 4 Replace Microphone if necessary 5 Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 10 A Housing Cosmetic damage 1 Unless it is for Refurbishment all housing replacement due to cosmetic damage shall
26. eset cold boot 2 Into settings gt system gt permanent save gt PIM 3 Check contact and appointments then tap OK to process recover the data from flash ROM Figure 1 2 4 Follow step 2 5 Uncheck contacts and appointments then tap OK to choose yes Figure 3 6 Delete all data in contacts and appointments Figure 4 7 Follow step 3 4 to cover the data of contacts and appointments It means that use blank block to cover the original data in flash ROM 8 Full reset cold boot Finish the procedure HJ Setti Til d 1201 GB a XI A Leen Permanent Save Checking the boxes below will Auto 1 Save contacts and appointments to Configurati permanent flash memory 2 Restore contacts and appointments to their original location fram flash memory Check the items you want to Memory Microphone Permanent AGC Save PIM Connections Figure 1 Figure 2 HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 56 PAGE NO 55 HTC Engineering Mobility Til 421207 amp Contacts Til d 12 02 All Contacts Fab cde fah Ik mn ona rst VAL Test Permanent Save Checking the boxes below will 1 Save contacts and appointments to Tes tee permanent flash memory ree 2 Restore contacts and appointments AA permanently deleted to their original location rom flash i memory Check the items you wan
27. i eu a enn eenmeniee 10 5 1 DISASSEMBLING eee i i o a i a o i i i i i a 10 5 2 ASSEMBLING a o O R C R 0 ee REESEN c 20 6 PROBLEM DIAGNOSTICS make nana a anna a aaa aaa aa anas ae aa aaa aaa rene a aaa eee KS KK KS Ke Ke K Keen 25 6 1 LIST OF TEST JIGS eee Te o eee a ee i r eee or o a ere ee err ee 25 6 2 CLASSIFICATION OF NON CONFORMITY ee ee ee m i aa ee AN a ere 26 6 3 TROUBLESHOOTING AND REPAIR eee m o eee i ee i i i a ee 27 7 DIAGNOSTIC PROGRAMS ta aan ane an ana aaa a aaa a eee eee eee ee ee nene eee aa ananasai aa KA Ke KS ana 34 FA LIST OF TEST ITEMS BUILT IN DIAGNOSTICS EENG 34 7 2 TEST ITEMS OPERATION eee ee eee aa i a ee a i ee ee i i aa a a a eee ere 34 8 SPARE PARTS LIST EXPLODED DIAGRAMS gt gt gt gt 4 keanaana aa aaa i 36 8 1 LIST OF SPEAR PARTS mc m C o 0 0 O C 36 8 2 EXPLODED DIAGRAMS errr rr a a aa a ja a a a ij i a a a a E 37 APPENDIX ainaniniusania sai in ij i jj ij i i jj 38 A CUSTOMER RETAILER MISJUDGMENT itt o M i a a k 0 38 B REPAIR TROUBLE SHOOTING GUIDE oe ee ee eee ee ee a ee ee a 4 C WINCE amp GSM FIRMWARE REFLASH PROCEDURE PPP 41 D TALK TIME CLEAR PROCEDURE FOR REFURBISHMENT ONLY 0000 51 E CLEAR PERMANENT SAVE FOR REFURBISHMENT ONLY Jm 55 F BATTERY RUNDOWN TESTING PROCEDURE aen 57 HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 4 PAGE NO 3 TC Engineering Mobility 1 Introduction This manual provides the technical information to support th
28. ip Parameters Help Monitor Ver 6 5 7 a Hardware configuration B Sample Select the serial port used to communicate with the target COM 1 D OK Cancel 5 Press OK and the following message on the PDA appears Target Flash Chip Parameters Help Monitor Ver 6 5 7 Hardware configuration B Sample The bootloader is running Version 6 1 gt Loading monitor in data RAM PC Monitor d Checksum File B 55 RAM B SS connected The flashloader is running Version 6 5 7 HTC confidential ms 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 49 PAGE NO 48 TC Engineering Mobility Goto E GSM Firmware update and continue with Step 5 on page 6 and follow the same procedure to finish the SD MM Card preparation 6 Once the process finishes Save to SD Success appears on PDA screen Disconnect the unit from the cable and perform a Full Reset It is mandatory Important Go to Checksum Verification on Page 4 to confirm the correct Checksum G Re Flash GSM FIRMWARE with 32Mb SD MM CARD Cauti on The unit must have at east 7O of battery capacity before starting the reflash process Charge the battery 1 Insert a SD M Grd wth updated GMFi rmmare into the Ut 2 Set the Unit into Bootloader Mode While Press amp Hold Power Reset the units the following message appears on the PDA SD Download Press Action to start downl oadi ng the i nage CARD TYPE CAUTI OH DONT REMOVE THE SD MICARD ORI
29. ity 90 RH Temperature capable of charging 5C to 35 C 41F to 95 F According to the operating status the charging may pause even when the ambient temperature is below 35 C 95 F Built in Rechargeable Li lon Polymer Battery battery Continuing Approx 7 hrs with a minimum communication time of 2 5 operating time hrs voice call continuously PDA off while voice call LCM off at nominal RF Tx Power level 29dBm 50 of speech of running time Standby 100 hrs Memory keeping time Approx 30 hours If left at ambient temperature of 25 C 77 F Jafter the power has become unable to turn on Note Continuing operating time and memory keeping time vary according to the charging condition ambient temperature operating condition etc GSM GPRS Functional Block GSM Dual band E GSM900 880 915 925 960MHz GSM1800 1710 1785 1805 1880MHz HTC confidential ttiiiiniiiiinnninnne 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 6 PAGE NO 5 Engineering Mobility Combo Flash ROM 4MB and SRAM 512KB GPRS GPRS Class B Multislot class 8 4R1T WAP over GPRS Encryption GEA1 amp 2 support GPRS indicator PDA Functional Block Clock frequency 206MHz Memory RAM 64 32MB SDRAM gt 32 bits data bus SyncDRAM gt 64 32MB for Standard Device Display High Reflective color TFT 240x320 pixels 4 096 colors GSM GPRS Plug in SIM card SD card slot Possible to insert SD memory card or MMC card Infrar
30. k whether AC Adapter is functioning properly 6 Check whether the condition of Battery Charging status is correct 7 Dismantle the unit and check the appearance of Battery Pack 8 Try with another Battery Pack or Replace Battery Pack if necessary 9 Try with another Main Board or Replace Main Board if necessary 10 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 31 PAGE NO 30 TC Engineering Mobility 7 B Battery discharges quickly even after fully charged 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct 3 Dismantle the unit and check the appearance of Battery Pack 4 Try with another Battery Pack or Replace Battery Pack if necessary 5 Try with another Main Board or Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 7 C Battery Pack does not recharge 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done in no more than 3 hours 3 4 5 6 Dismantle the unit and check the appearance of Battery Pack Try with another Battery Pack or R
31. licated 5 B Wireless Connection GSM WAP GPRS not possible 1 Make sure the user has been contacting the Carrier for SIM Card validation and activation 2 Make sure the Wireless Connection Settings has been properly set 3 Make sure the SIM Card is properly inserted to the SIM compartment Make a life call or test it with the RF Test Station Antenna Test 4 Dismantle the Main Unit and check whether the Antenna is properly installed 5 Try with another Antenna 6 Try with another Main Board if necessary ON E en 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 C IrDA Connection not possible 1 2 3 1 Make sure the IrDA port settings on the Notebook or PC are properly set 2 3 4 Check the IrDA window whether it is broken or cracked Replace Front Bezel if necessary 5 6 Make sure the IrDA function is properly activated on the Pocket PC and on the other device Make sure there s no obstruction between the two devices in connection and within the distance 5 6 Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 30 PAGE NO 29 TC Engineering Mobility 6 A Data Retention related problem 1 D
32. ll rights reserved TOTAL 58 CONT ON 14 PAGE NO 13 TC Engineering Mobility After ALL the hooks around the perimeter of the unit open the Rear Housing of the unit as shown in the picture AT this stage if the defect part corresponds to the Main Board or LCD and Front Panel please continue disassembling the Module on the left If the problem resides in Battery Pack Vibrator or Back Housing Next remove the 3 Flexible Cables from the Main Board the LCD PFC Touch Panel FPC and Front Light FPC For LCD PFC use your finger to lift the connector lock upwards from both ends at the same time as indicated in the picture The angle must not exceed 90 degrees Addi ti onal practices need to be expl ai ned HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 15 PAGE NO 14 TC Engineering Mobility Next to remove the Touch Panel FPC unlock the connector lock with a tweezers Then gently pull out the Touch Panel FPC with the tweezers as indicated in the picture Repeat the same procedure to remove the Front Light FPC which is located next to the Touch Panel Connector To remove the Main Board unfasten two Philip type screws 72H30026 00 from upper right corner and lower left corner of the Main Board Then remove the Main Board by holding the front panel first and lift the MB by the Antenna as shown in the picture HTC confidential 1 LL 2001 HTC Corp
33. loded Diagrams HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 37 PAGE NO 36 TC Engineering Mobility Appendix A Customer Retailer Misjudgment Before attempt repairing the unit make sure the type of reported failure could be clearly reproduced otherwise check with the customer or distributor once again to identify the problem correctly The following are failure symptoms that are typical by misjudgment No Power even the power button is pressed Battery discharges quickly Battery cannot be charged HTC confidential Built in Battery switch is switched OFF or exhausted While Front Light is turned OFF the surrounding lighting will be reflected on the panel and in a dim location it looks like the unit is turned OFF According to the Power Management settings the units will be switched OFF automatically The battery life depends on the devices being used in SD Card Slot and frequency of use of the Front light These functions consume a lot of energy Operating with front light ON or using high energy consumption devices such as SD Memory Card will drain out the battery pack faster Charging the battery while operating the unit with heavy loadings could cause the temperature inside the unit to build up which could cause the unit stop charging At this moment the LED indicator will flash Yellow to notify user that the charging has been stopped Or the
34. oration All rights reserved TOTAL 58 CONT ON 16 PAGE NO 15 TC Engineering Mobility This rubber acoustic cushion is very easy to be left forgotten on the M B it must be removed and installed to the new board if it is changed If the Main Board has to be replaced remove the Antenna by pulling it out as straight as possible in the direction indicated in the picture Note There s a black spacer rubber cushion marked in the red circle Remember to place a new one on the new M B in the exact same location The P N for this spacer rubber is 76H00239 00 Please make sure the orientation of the rubber is indicated in the exact location next to the RF Switch Remember to place this rubber on the New Main board ON THE OTHER SIDE of the M B there s a transparent mylar 76H00228 00 it should also be placed on the New Main board on top of the other spacer rubber 76H00230 00 HTC confidential 1 LL 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 17 PAGE NO 16 TC Engineering Mobility Be careful not to press the red dotted area the SD Card socket Same for all other metallic shielding The Navigation Button has to be removed too Then the Main Board is ready to be replaced If the Vibrator needs to be replaced or the Back housing will be changed remember to remove the Vibrator assembly from the Back Housing If the Battery Pack has to be replaced inter the Flat end of the
35. rved TOTAL 58 CONT ON 20 PAGE NO 19 Engineering Mobility 5 2Assembling If its a New LCD Module 80H00222 00 make sure the following parts are properly attached to the module before assembling 1 Spacer Rubber 76H00240 00 Wide Spacer Rubber 76H00241 00 Narrow 2 O Ring Spacer 76H00264 00 The LCD FPC must be covered by placing a solder proof tape to avoid short circuit with the Mainboard Ask logistics for this tape Place a poron 76H00238 00 on the back of the LCM To Assemble the Front Panel Assembly Place the Bezel up side down on a smooth and clean surface to prevent from scratch Then align the screw holes to the corresponding stand offs on the Bezel and place the LCD Module on top HTC confidential 1 LL 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 21 PAGE NO 20 TC Engineering Mobility A Place the metal brackets in the corresponding location and fasten 4 screws Screw Torque 0 9 0 1 kgw m If the Microphone is being replaced Please check the following 1 The presence of the black rubber Cushion 76H00223 00 2 Then install the Microphone in place Place the navigation button on the Mainboard Note that the button has two pins these pins must be facing up to the top of the PDA The correct installation should look as the top picture on the left This is the SIM Door Switch on the Main Board Pay special attention not to damage this switch whil
36. t check the perimeter of Display between Front Bezel and Touch Pane surface for unusual foreign objects Clean it reassemble the unit and check the panel s function again 2 Check the connection of Touch Panel FPC whether is properly connected 3 Try with another LCM 4 5 6 Replace Main Board if necessary Try with another Main Board Replace LCM if necessary m A 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 28 PAGE NO 27 TC Engineering Mobility 2 B Buttons Do Not Respond 1 Dismantle the unit check the status of switches on the Main Board and the plastic parts of button of the Button not responding 2 Try with another Main Board or Front Bezel 3 Replace Main Board or Front Bezel if necessary 4 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 3 A Unusual Vertical Horizontal lines or partial display 1 2 3 4 5 6 Check the connection of LCM FPC whether is properly connected Try with another LCM Try with another Main Board Replace LCM if necessary Replace Main Board if necessary 1 2 3 4 5 6 Once the defective part has been identified verify it again with the defective part whether the
37. t to permanently save restore L Appointments mn E New View Tools E Figure 3 Figure 4 HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 57 PAGE NO 56 TC Engineering Mobility F Battery rundown testing procedure Please refer following instruction to complete battery rundown test 1 It is required to save power detect and model ti in the same folder under WinCE 2 There is no necessary to adjust power management setting by using rundown test program power detect ver1 3 3 Execute power detect under WinCE then choose 1 hr option unit will auto fall in Sleep mode 1 hr later Please refer to the illustrated as below Time Cap Volt Count 15 09 a 00 59 06 ic SE Power Detect 1 3 gt voltage BriahtMess sm J 4 Find PowerCap txt under the same path with power detect program to check the discharge status The flow chart as below FYI HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 58 PAGE NO 57 TC Engineering Mobility 5 Battery rundown test flow chart below Charge battery to full at most 4 hrs from 0 to 100 Rundown test for 1 hour Rundown test PowerCap txt N Capacity gt 80 Y v v Replace battery or MB Good HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON F PAGE NO 58
38. the lower right corner of the label there s a 3 digit code it should be also printed and kept the same as before the repair EE II CC H U 0 Im EE z SP The Unit Assembly is done ready for further tests 6 Problem Diagnostics 6 1 List of Test Jigs Pepe frcas SSCs Sg NE E Earphone with Microphone For audio test SD Card or MMC Card For write protect read and write test lt Hardware Reguirement for PC gt AC Adapter For battery recharge and power related tests O S Windows 98 ME 2000 CPU Pentium 166MHz or above Memory 64MB PC Link ActiveSync 3 5 HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 26 PAGE NO 25 HTC Engineering Mobility 6 2 Classification of Non Conformity Non Conformity Types Custoner Retailer M sj udgnent 1 Power Min unit does not respond to Power Button 0 0 Min unit does not respond to Battery Sw tch 2 Operational 1 O Touch Panel does not respond to screen tap TTT Buttons do not respond a 3 Display 0 O Unusual verti cal hori zontal Iines or partial displ ay O Front Light does not turn OV F mmm 00 S0Grd camat be ise O PC Connecti on UD Seri al not possi bl e 5 Communication 0 O Wrel ess Connecti on GSM VAP Pocket IE not possi ble 0 O IrDA Connecti on not possi bl e 6 Memory 0 O Data retention rel ated probl em 7 Battery I Battery Pack does not Start 0 O Battery O sch
39. y Erase and Program Appl Boot The bi Loading monitor in data RAM Checksum File B055 RAM B SS The flashloader is running Version 6 5 7 HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 46 PAGE NO 45 HTC Engineering Mobility Target Flash Chip Parameters Help Monitor Uer 6 5 7 a Hardware configuration B Sample The bootloader is running Version 6 1 Loading monitor in data RAM Checksum File B 55 RAM B SS The flashloader is running Version 6 5 7 Confirm Bootloader Erase Are you sure you want to erase the bootloader Mamaj 2324 Her pm ees eee ee es ee SEE mun a 7 Select the corresponding file with CP64 extension name And Open Enter Target Flash Chip Parameters Help Monitor Ver 6 5 7 a Hardware configuration B Sample The bootloader is running Version 6 1 Loading monitor in data RAM Checksum File B 55 RAM B 55 The flashloader is running Version 6 5 7 Programming Flash File compressed Please wait while the device is being programmed The process begins and wait 5 6 minutes until the following screen appears HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 47 PAGE NO 46 TC Engineering Mobility In x Target Flash Chip Parameters Help Monitor Ver 6 5 7 a Hardware configuration B Sample The bootloader is running Version 6 1
40. ylus Rest Pin slightly push the pin into the hole as indicated on the left Push The Main Battery Switch ONCE to switch it ON push it once again to switch it OFF HTC confidential ms 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 12 PAGE NO 11 Engineering Mobility To open de case remove 4 screws at the rear side of the unit Note that there is 2 types of screws are used The Upper two screws are Standoff type with flat slot 72H30051 00 The Lower two screws are Torex type screws 72H30052 00 Once the 4 screws have been removed from the Back Housing Use the Plastic Tool to open the housing Insert and gently twist into the gap at the between upper and lower case with the FLAT side of the tool Start this action on the left lower corner of the unit Note that the force applied is toward the Front side direction HTC confidential 2001 HTC Corporation All rights reserved TOTAL 58 CONT ON 13 PAGE NO 12 Baas Once the first hook has been released use the Plastic Tool slide the tip of tool along the gap of the unit to unlock the rest of the hooks Then for the other side of the unit also start it at the point near the cradle connector Squeeze it in the direction shown here and slide it toward the left side Continue sliding the plastic tools along the units border line and stop before the antenna HTC confidential 1 LL 2001 HTC Corporation A
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