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GFI Backup 2010 Business Edition Agent User Guide

1. Run one time only On Windows Startup On Windows Shutdown Days of week Run every few days Run every few hours Sync Summary Data Syne ieschedule Task if missed Location Local Wake up computer from Standby Hibernate before running Task Create Desktop Shortcut Size 444 KB Items 22 Press F1 for Help Back Next gt Close Screenshot 26 Sync task Scheduler tab 9 In the Scheduler tab set up the backup schedule that the new backup task being configured will follow Also select whether the new backup task will be rescheduled if Sync tasks GFI Backup 2010 Business Edition e 39 GFI missed whether to wake up computer from Standby Hibernate and whether to create a desktop shortcut that starts the backup Available options are OPTION Run Manually Run one time only On Windows startup On Windows shutdown Days of the week Run every few days Run every few hours User Authentication Settings Reschedule task if missed Wake up computer from Standby Hibernate before running Task Create Desktop shortcut DESCRIPTION Sync will not be triggered on a specific schedule but started manually Sync will be run one time only at a specific date and time Select the date and time values in the Scheduler Settings area Sync will run once on next Windows startup Sync will run once on next Windows shutdown Sync will run on specific days of the week and at a
2. Highest Performance Lowest Price GOLD CERTIFIED GFI Backup 2010 A Business Edition Agent User Guide GFI GFI http www gfi com E mail info gfi com Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of GFI Software Ltd GFI Backup was developed by GFI Software Ltd GFI Backup is copyright of GFI Software Ltd 1998 2010 GFI Software Ltd All rights reserved GFI Backup is a registered trademark and GFI Software Ltd and the GFI logo are trademarks of GFI Software Ltd in Europe the United States and other countries Last updated 6 August 2010 Version number BUP UM 2 02 01 GFI Contents 1 About GFI Backup 1 dch Ree EE a Ee 1 1 2 Using this manual E 1 1 3 Terms used in Wun CTT 2 2 Setting up backup tasks 3 21 lee E 3 2 2 Adding a new backup Ieedeeb enggee eegee geesde eegen 4 2 3 Starting previously created tasks ke 13 2 4 Stopping tasks iN PrOOreSS c ciicc s sccesecsecascessseesseseetaadeessccnsensseenseeseeaseeesies 14 2 5 Modifying existing backup osks eeeeeeeeeeeeeeeeeeeeeeeaaees 14 26 WSIS tasks sini eege EE 14 3 Restoring backups 15 Sch JEE eege 15 3 2 Restoring complete backupe AAA 15 3 3 Restoring in
3. 3 1 Introduction Within GFI Backup you can restore either a full backup set or single multiple items from a backup set This chapter covers the following topics Restoring complete backups Restoring individual multiple items from backup NOTE Based on the configuration set by your systems administrator some or all features may not be available for your installation of GFl Backup Agent Contact your systems administrator for assistance 3 2 Restoring complete backups 1 From the GFI Backup Agent main screen select Restore mG Restore a Restore an entire backup Restore individual files or folders zeg Screenshot 7 Restore wizard Select restore type 2 In the Restore dialog select Restore an entire backup and click OK Restoring backups GFI Backup 2010 Business Edition e 15 e Restore x E Data Backup Created on 4 6 2010 Ce Last run time 4 6 2010 12 31 26 AM Select from previous Backup GBT file and archive on external media Backup Name Data Backup Archive File Folder Name Data Backup Backup Location C Users Wohn Smith Documents BackupT ask VW 7025 Description e Help G Restore To KK Cancel Screenshot 8 Restore wizard Select restore point 3 From the list of backups displayed select the backup to restore Click Restore to restore backup to its original location or Restore To to specify a location where to restore the backup
4. 4 Click OK to start restore operation and wait for the task to complete 3 3 Restoring individual multiple items from backup NOTE Restoring individual items from an encrypted backup is not allowed In such a case restore a full backup to a location different from the original location and then retrieve the required files 1 From the GFI Backup main screen select Restore option 16 e GFI Backup 2010 Business Edition Restoring backups e Restore Select Restore Type Restore an entire backup Cancel Screenshot 9 Restore wizard Select restore type 2 In the Restore dialog select Restore individual files or folders option and click OK 3 From the My Tasks screen select the backup to restore 4 From Items in Task pane select the files folders items to restore 5 Click Restore to restore selected items to their original location or Restore To to restore to a custom location 6 Click OK to start restore operation and wait for the task to complete Restoring backups GFI Backup 2010 Business Edition e 17 GFI 4 Tape backup and restore 4 1 Introduction GFI Backup enables the collection and backup of data distributed on various computers on your network to a central repository on tape drive This option gives you the advantages associated with the use of GFI Backup to collect data stored on your network and the use of tape drive backups NOTE Based on the configuration set by your s
5. Example Size 444 KB Se Items 22 Press F1 for Hel Back Next E Close Screenshot 23 Sync task First location 6 In the First Location tab choose whether to retain the base path structure Available options are Do not retain base path structure Defines a one to one sync where the selected folders are synched without recreating the original folder structure in the second location Retain base path structure Defines a many to one sync where selected folders are retained in a structure similar to the original This will create the entire path structure for each folder in the second location Click Next to continue setup Sync tasks GFI Backup 2010 Business Edition e 35 Sync Task Properties Sq General First Location Second Location Synchronization Scheduler Events GF Backup _ Local folder External hard drive Local Area Network LAN Folder Removable disk device Floppy USB stick Memory Card CD DYD 7 Blu Ray Remote location using FTP Tape Please select the folder where you would like to synchronize your data EE CABackups Bowes Data Sync Location Local Size 444 KB Items 22 Press F1 for Help Back Next gt 3 Close Screenshot 24 Set second location 7 In the Second Location tab select the destination location where the sync will be saved by selecting a destination option Available opti
6. To subscribe to our build notifications visit http www gfi com pages productmailing htm 9 7 Documentation If this manual does not satisfy your expectations or if you think that this documentation can be improved in any way let us know via email on documentation gfi com Troubleshooting and support GFI Backup 2010 Business Edition e 59 GFI 10 Glossary TERM Active Directory Advanced Encryption Standard AES Advanced Intelligent Tape AIT Authorize agent Backup actions Backup destination Backup notifications Backup policy Backup rotation scheme Backup schedule Backup source Backup window Backup task name Blu ray disk Compression Compression level Credentials Daily Backup Status report DEFINITION A technology that provides a variety of network services including LDAP like directory services An encryption standard approved by and in use amongst others by the National Security Agency NSA of the U S Government for the encryption of sensitive material While it is slower than ZIP encryption it is more secure See Advanced Encryption Standard A proprietary technology owned by Sony based on helical scan like DAT but different tape technology It is not as popular as DAT due to significant cost difference and the format is considered End Of Life Sony joined HP to further develop media for DAT DDS drives See Advanced Intelligent Tape An operation triggered at the GFI Backu
7. and Folders located in 2 different locations such as computer YB Restore Sam File Folder Sync ay Recover files emails and more by E restoring completed backups l k A Screenshot 1 GFI Backup Agent 1 From the GFI Backup Agent main screen select New Backup option 2 In the General tab key in the new backup task details Backup Task Name Define the backup task name that will be associated with the new task being created Archive File Folder Name Define the name of the backup archive file in case of ZIP file compression or archive folder in case of no compression is chosen Description of Task Optional Key in a description of the new backup task being created e Task Group Optional Organize related tasks into groups Select a task group from the drop down list or click Edit Task Groups to create a new group Click Next to continue 4 e GFI Backup 2010 Business Edition Setting up backup tasks Backup Task Properties MyBackup 1 Location Compression Security Type Size Items GF Backup Backup Summary Local No No Replace DER 0 General Files Folders Selected Items D Files amp Folder Pl Ema Server Press F1 for Help Source ES Email Destination Options Scheduler Events d F Servers Back Close Screenshot 2 New backup wizard Source screen 3 In the Source tab select the source files folders emails
8. case VSS fails Possible options include e Prompt without timer Prompts users to close open files and waits indefinitely for user input e Prompt with timer Prompts users to close open files and sets a timer e Cancel backup Cancels backup e Kul all Kills all processes that maintain open files to back up files in a reliable manner e Leave open Leaves files open and backs up only the files that it can back up Default value is Prompt without timer Enables GFI Backup to show a popup denoting that a backup or a restore is currently being performed Default value is ON Prompts users to shutdown their computer on a task being completed Default value is ON Prompts GFI Backup to reload CD DVD Blu ray drive tray on completion of backup Default value is OFF Prompts GFI Backup to permanently delete files instead of putting them in Microsoft Windows recycle bin Default value is ON Enables you to configure the task thread priority for backups running on agents located on slow computers Default value is Normal Enables you to configure task groups that enable tasks to be run concurrently 48 e GFI Backup 2010 Business Edition Customizing GFI Backup 8 2 3 Email Settings Use the Email Settings tab to view and modify the email settings used by GFI Backup Agent to send system notifications Options Jee Email Settings V Masks Ww Logs a FTP Connections RI Administration Cons
9. dialog displayed click Yes to delete FTP connection or No to retain connection setup 8 2 5 Masks Use the Masks tab to view add new or create existing filename masks to include or exclude specific files in a Backup Task Customizing GFI Backup GFI Backup 2010 Business Edition e 51 You can create lists of filename masks and use them to exclude or include specific files in a Backup Task SE FTP Connections Mask List Temporary amp Useless Files E Masks Description Mask Logs Temporary files Bae RI Administration Console Temporary files rial Temporary files _ mp Temporary backup files bak Visual C temp files bse Saved disk error data from scan chk Memory Dump Files dmp Help temporary files ftg Help temporary files fts Help temporary files gid C Builder temp files WI C Builder temp files ild WD Add z Delete O Press EI for Help Screenshot 33 GFI Backup Agent options Masks Adding a new mask 1 Choose an option as displayed in the Mask List drop down box Description Text Files Enter Mask txt Separate masks by semicolon Example txt jpa Screenshot 34 Adding a new mask 2 Click Add and key in a description and file extension mask value in the Description and Enter Mask fields respectively 3 Click OK to save settings or Cancel to discard mask settings 52 e GFI Backup 2010 Business Edition Customizin
10. new FTP connection 50 FTP connections deleting an existing FTP connection 51 FTP connections editing an existing FTP connection 51 FTP Connections tab 50 General Settings tab 46 Logs tab 53 masks adding a new mask 52 masks deleting an existing mask 53 masks editing an existing mask 53 Masks tab 51 Task Settings tab 47 R registry keys 63 remote store 63 replace backups 63 restore data from tape 20 restoring a M icrosoft SQL Server backup 29 restoring an entire M icrosoft SQL Server backup 31 restoring complete backups 15 restoring individual files or folders of a M icrosoft SQL Server backup 32 restoring individual multiple items from backup 16 running M icrosoft SQL Server backup tasks 27 S self extracting archive 63 stack backups 63 starting previously created tasks 13 status monitor 63 stopping tasks in progress 14 supported tape drives 19 sync task events Actions 42 events Notification Settings 42 Events tab 41 First Location tab 35 General tab 33 Scheduler tab 39 Second Location tab 36 synchronization Conflict Settings 38 synchronization Issue Resolution 38 Synchronization tab 38 system tray options 65 T Tape 63 Technical Support 58 Troubleshooting and support 57 U unauthorizing agents 63 user permissions 63 V viewing tasks 43 VSS M icrosoft Volume Shadow Copy Service 63 W Web Forum 58 workgroup 63 Z ZIP password protection 63 68 e GFI Backup 2
11. or server applications to back up The available options are Files Folders Click the selection arrow w next to Files Folders button and select e Select Files and Folders GFI Backup Agent will display the Select Files and Folders dialog that will enable you to browse through the drives to which you have access Locate the files folders to backup and mark them for backup by selecting the checkboxes next to the files e Select File Types to Search For GFI Backup Agent will display the Select File Types to Search For dialog that will enable you to select the types of files to back up for example back up all productivity files NOTE The file types displayed can be customized by clicking Files Mask button Refer to the Masks section within the Customization options chapter in this manual for information on how to customize masks Email Setting up backup tasks GFI Backup 2010 Business Edition e 5 GFI Select Email option to select the email applications and information to back up This will display the email dialog with a list of installed email clients and services that are available Select the features to back up by expanding the available nodes and enabling checkboxes next to the features to back up For example expand Microsoft Outlook and select Mail Email Accounts and Signatures Servers Select Servers option to select the Microsoft SQL Servers to back up This will display the Databases selection list of MS S
12. specific time or on system startup or shutdown Select the days of the week when sync will be run and select either a specific time or On startup or On shutdown fields Sync will run at specific intervals every number of days Select the day interval from the Run every selector and set the sync days from the Set sync days option Also select a time from the On Time field or On startup On shutdown fields Sync will run at specific hourly intervals Select the hourly interval from the Run every selector and the total number of tasks per day from the Total tasks per day selector Set a starting time by selecting a time from the Starting at field and set the Sync days through the Set sync days option Enable syncs to be executed also when all users are logged off Provide the required user authentication settings in the fields Domain User name and Password Instructs GFI Backup to reschedule missed tasks in case where for example a task is missed due to a computer being switched off If the computer is in Standby or Hibernate status it is automatically switched on before a task starts Create a desktop shortcut to enable the manual startup of the sync operation being configured Click Next to continue setup 40 e GFI Backup 2010 Business Edition Sync tasks General First Location _ Second Location Synchronization Scheduler Events Please select what notifications should be after the Sync Task s execution N
13. task will be rescheduled if missed whether to wake up computer from Standby Hibernate and whether to create a desktop shortcut that starts the backup Click Next to continue setup 7 In the Events tab configure the notifications and actions that will be performed before or after the backup 8 Click Finish to finalize new task setup 4 3 Restore data from tape 1 Load the tape to restore data from in the tape drive Ow f options QuickTour Help A About Use this tool to create and manage your own personal file backup restore and synchronization tasks on this computer For network wide backup management use the Administration Console g New Backup Manage My Tasks ey E Launch the New Backup Wizard which will Access the list of existing backups and K guide you through the setup stages of a i t tasks including add new backup ec delete and modify backup tasks __ Restore m File Folder Sync ay Recover files emails and more by F b restoring completed backups h S 4 Screenshot 10 Select Manage my tasks option 2 From the GFI Backup Agent main screen select Manage My Tasks option 3 Click Import Task 4 From the Browse dialog select Using this option you can browse the current tape button 20 e GFI Backup 2010 Business Edition Tape backup and restore P Import tasks from tape BS Please select the drive Choose the tape you want to use Hewlett Packard DDS4 Drive v Curr
14. the settings that instruct GFI Backup Agent how to connect to the GFI Backup Administration Console Options ei General Settings Task Settings E ES Address http 127 0 0 1 SS Email Settings IP address or domain name of the Administration Console CH FTP Connections Example http 192 168 2 1 F Masks Port 5580 wi Logs The Port on which the Administration Console listens for new connections Example 8080 IS Administration Console Connection Connected Status Contact Email Contact Email for this Workstation s User V Connect and receive commands from the Administration Console Check this box after you entered the Administration Console connection settings V Allow browsing on this computer B Press F1 for Help Screenshot 36 Screenshot 35 GFI Backup Agent options Logs 54 e GFI Backup 2010 Business Edition Customizing GFI Backup OPTION Address Port Connection Status Contact Email Connect and receive commands from the Administration Console Allow browsing on this computer DESCRIPTION Define the IP address or domain name of the computer where the GFI Backup Administration Console is installed Define the IP port through which communications are routed Default value is 5580 Displays the status of the connection to the computer where GFI Backup Administration Console is installed Displays and allows the keying in of the email address of the user of the work
15. to end to run the application after the backup is ready e Verify Backup GFI Backup verifies the validity of the backup being taken against the source files This is a further guarantee that all backups are taken properly e Put computer in change the computer status after backup ends The available options are Shutdown Log Off Standby or Hibernate Click Finish to finalize new task setup 2 3 Starting previously created tasks 1 From the GFI Backup Agent main screen select Manage My Tasks 2 Choose the task to start backing up and click Start Backup Setting up backup tasks GFI Backup 2010 Business Edition e 13 GFI 2 4 Stopping tasks in progress 1 From the GFI Backup Agent main screen select Manage My Tasks 2 Choose a task in progress and click Stop to stop the selected tasks in progress 2 5 Modifying existing backup tasks 1 From the GFI Backup Agent main screen select Manage My Tasks 2 Choose the task to edit and click Edit Task 3 Select the tab or tabs with the relevant backup settings to modify and perform any required changes 4 Click Save to save changes 2 6 Deleting tasks 1 From the GFI Backup Agent main screen select Manage My Tasks 2 Choose a task to delete and click Delete 3 In the Confirm dialog click Yes to delete the selected backup task or click No to retain backup task 14 e GFI Backup 2010 Business Edition Setting up backup tasks GFI 3 Restoring backups
16. 010 Business Edition Index
17. 23 GFI 5 2 Creating a new Microsoft SQL Server backup task Configure a new Microsoft SQL Server backup task Lef options i QuickTour Help A About Use this tool to create and manage your own personal file backup restore and synchronization tasks on this computer For network wide backup management use the Administration Console ZC New Backup toy Launch the New Backup Wizard which will guide you through the setup stages of a new backup gt t Restore i Recover files emails and more by restoring completed backups f k Manage My Tasks Access the list of existing backups and perform management tasks including add delete and modify backup tasks File Folder Sync Synchronize files and folders located in 2 different locations such as computer desktop and external hard drive Screenshot 12 Select New Backup 1 From the GFI Backup Agent main screen select New Backup option 2 In the General tab key in all the required details for the new Microsoft SQL Server backup and click Next 3 In the Source tab select Servers 24 e GFI Backup 2010 Business Edition Microsoft SQL Server backups User Settings Nesssssssssensnssssssensssssensnes m ES Ms SQL Servers E W702 SQLEXPRESS E master Mc qIDatabase model msdb Select All Unselect All OK Cancel Screenshot 13 Select databases to back up 4 From the Databases tree
18. CP IP port used to connect to the FTP server Default port is 21 Credentials that have write access to the FTP server The initial directory that the backup will revert to on logging in the FTP server Use this option to initiate FTP sessions in passive mode By default GFI Backup initiates FTP sessions in active mode Connect to the FTP server using a proxy server Click Proxy Settings and provide proxy server settings Click to save new connection Click to test connection set up Click to choose a previously saved connection Click Next to continue setup Sync tasks GFI Backup 2010 Business Edition e 37 Sync Task Properties _General First Location Second Location Synchronization Scheduler Events GFI Backup e Ze Dm Select the method used by GFI Backup to compare folders and files being synchronized Date amp CRC more accurate Ignore deleted files Select the action taken by GFI Backup when synchronization issues are encountered Prompt and Wat e V Show dialog also for deleted files Select the default action shown in the synchronization issue resolution dialog Sync Summary l Copy newest file Data Sync Location Local Size 444 KB Ja SC Items 22 Press F1 for Help l Back Next gt Q Close Screenshot 25 Sync task Synchronization tab 8 In the Synchronization tab select the settings related to how any confl
19. Displays the Advanced view that enables you to see more information about local files and items in selected task Viewing tasks GFI Backup 2010 Business Edition e 43 GFI 8 Customizing GFI Backup 8 1 Introduction GFI Backup enables the customization of its behavior through the Options link within the GFI Backup Agent This chapter describes the customization of GFI Backup using the tabs in the Options dialog NOTE Based on the configuration set by your systems administrator some or all features may not be available for your installation of GFl Backup Agent Contact your systems administrator for assistance 8 2 Customization options Click Options link from any screen in the GFI Backup Agent to display the Options dialog that enables you to configure GFI Backup parameters Select any of the tabs to perform changes Available tabs are e General Settings e Task Settings e Email Settings e FTP Connections e Masks e Logs e Administration Console Customizing GFI Backup GFI Backup 2010 Business Edition e 45 8 2 1 General Settings Options x v Associate Task files with GFI Backup 2010 GBT Lee Email Settings Wait EZ minutes after system startup before running Tasks en Go directly to My Tasks window on program startup Masks Automatically check for news updates on startup Ww Logs Do silent updates automatically E Administration Console Path For temporary Files C Back
20. It supports Hardware compression with a compressed capacity up to 1 6TB per cartridge and also higher data throughput than DAT drives The process of recovering and restoring data in the eventuality of a disaster It is highly recommended that such a process is planned audited and tested on a regular basis See Digital Linear Tape The settings that enable GFI Backup to encrypt the data to back up This includes the type of encryption ZIP AES and the encryption password A remote backup destination accessible via the FTP protocol where the files to be backed up by GFI Backup will be stored A backup type where all the data will be backed up regardless of whether this data was previously backed up or not The complete restore of a backup previously taken A software application deployed on the computers to back up data from that enables GFI Backup to collect archive and compress data to a central backup destination A GFI application that provides network security scanning and vulnerability management services Can be also used to deploy software such as the GFI Backup Agent Refer to http www gfi com lannetscan for more information on GFI LANguard The backup of a database that has not been stopped for backup purposes A replace backup type where only the data changed in the period between the backup being taken and the last backup taken is backed Typically this backup type is faster to take but slower to restore A type of
21. O Select from previous Backup GBT file and archive on external media Backup Name MySqlBackup Archive File Folder Name MySqlBackup Backup Location C Users John Smith Documents BackupT ask w 7025 Description Ouen Screenshot 20 Restore entire backup options 1 From the list of backups displayed select the backup to restore Click Restore to restore backup to its original location or Restore To to specify a location where to restore the backup 2 Click OK to start restore operation and wait for the task to complete Microsoft SQL Server backups GFI Backup 2010 Business Edition e 31 GFI Restore individual files or folders Task View Help gd New Backup a 1 Start Backup f a le el Refresh Delete View Logs Import Task Options Name Last Run Time Next Run Time Progress Status A E John Smith s Tasks E MySqlBackup 4 6 2010 1 48 47 AM 4 6 2010 at 2 40 59 A Restore completed s a E Data Backup 4 6 201012 31 264M Never Restore completed s d Network Administrator s Tasks K E Kl Restore Items in Task RS gt S x Restore Restore To Refresh Remove Name Status Local Ste Local Time Stored Size Stored J Servers E m r Q Last Task status Successful Screenshot 21 Restore individual files or folders 1 From the My Tasks screen select the Microsoft SQL Servers backup to restore 2 From the Item
22. QL servers Expand the MS SQL Servers nodes and select the databases to back up Click Next to continue Backup Task Properties Ss General J Source Destination Options Scheduler Events GFI Backup a __ mg Local folder External hard drive Local Area Network LAN Folder Removable disk device Floppy USB stick Memory Card CD DVD Blu Ray Remote location using FTP Tape Please select the folder where you would like to store the backup archive inspires C Program Files GFINGFI Backup 2010 Backup Browse MyBackup 1 Location Local Compression No Security No Type Replace Size 430 KB Items 2 Press F1 for Help Back Close Screenshot 3 New backup wizard Destination tab 4 Inthe Destination tab select the destination location where the backup will be saved The available options are e Local folder External hard drive Stores backup in a local folder or an external hard disk drive attached to the computer where GFI Backup Agent is installed Provide the destination drive folder by keying in the path in the path field or selecting a folder by clicking Browse 6 e GFI Backup 2010 Business Edition Setting up backup tasks e Local Area Network LAN Folder Stores backup in a local area network folder accessible from the computer where GFI Backup Agent is installed Provide the destination drive folder by keying in the path in the path field or selecting a fo
23. Server backups GFI Backup 2010 Business Edition e 27 Task Weu Help John Smith s Tasks S New Sync Network Administrator s Tasks Start Backup 4 6 2010 12 31 26 AM Ale xie el F P Refresh Delete View Logs Import Task Options Advanced View New Backup Name Last Run Time Next Run Time Progress Status A 4 6 2010 at 2 40 Never Backup completed s Items in Task e K Oo Xx Edit Task Restore Restore To Refresh Remove gt Name Status Local Size Local Time Stored Size Stored a Servers a Restore E m Screenshot 16 Running Microsoft SQL Server backup tasks 2 Choose the Microsoft SQL Server backup task and click Start Backup to initiate backup 28 e GFI Backup 2010 Business Edition Microsoft SQL Server backups GFI 5 4 Restoring a Microsoft SQL Server backup GFI Backup guide you through the setup stages of a perform management tasks induding add delete and modify backup tasks g New Backup Manage My Tasks Launch the New Backup Wizard which will L Access the list of existing backups and new backup ie Restore ry File Folder Sync d lt a d Recover files emails and more by Synchronize files and folders located in 2 s restoring completed backups different locations such as computer desktop and external hard drive Close Screenshot 17 Select New Backup 1 From
24. ackup task Destination tab 6 events Actions 13 events Notification Settings 13 Events tab 12 General tab 4 options Backup Type 10 options Compression Settings 9 options Encryption Settings 10 Options tab 9 Scheduler tab 11 source Email 5 source Files Folders 5 source Servers 6 Source tab 5 backup task name 61 backup window 61 Blu ray disk 61 Build Notifications 59 C Common Issues 57 compression 61 compression level 61 create a new sync task 33 creating a new Microsoft SQL Server backup task 24 credentials 61 D Daily Backup Status report 61 DAT Digital Audio Tape 62 deleting tasks 14 deployment 62 desktop applications 62 differential backups 62 disaster recovery 62 DLT Digital Linear Tape 62 Documentation 59 E encryption settings 62 F FTP location 62 full backup restore 62 full backups 62 G GFI Backup system tray 65 GFI Backup Agent 62 GFI LANguard 62 Glossary 61 H hot backup 62 incremental backups 62 item level restore 62 K Knowledge Base 58 L LAN folder 62 LTO Linear Tape Open 63 M media spanning 62 Microsoft SQL Server backup task Destination tab 25 Events tab 27 General tab 24 Options tab 26 Scheduler tab 27 Source tab 24 modifying existing backup tasks 14 Index GFI Backup 2010 Business Edition e 67 GFI 0 open file backup 63 Options dialog Administration Console tab 54 Email Settings tab 49 FTP connections adding a
25. ast Backup Summary MyBackup 1 Location Local Compression No Security No Type Replace Size 430 KB J Items 2 Press F1 for Help Back Close Screenshot 4 New Backup wizard Options tab 5 In the Options tab select the compression and encryption settings as well as the type of backup Available options are Compression Settings By default backups are not compressed and backed up data is saved on a folder on the backup destination as specified in the Destination tab Select e Nocompression Backup without compressing or encrypting data e Use ZIP compression Compress backup data in a single file at the backup destination e Compression level set the Zip compression level Higher compression ratios result in smaller files but backups and restores will take longer to complete e Self extracting archive create an executable file instead of a Zip file Self extracting archives do not require any third party tools to access the data within e Split archives at specify value to split backup files in specific sizes This enables you to split backups in manageable chunks that can then be stored on space limited Setting up backup tasks GFI Backup 2010 Business Edition e 9 GFI media For example Split archived data in 690Mb backup files which can then be burned on multiple CD drives e Compress each file individually This option will not create a single compressed file bu
26. at that offers encryption mechanisms that are faster than AES but less secure Glossary GFI Backup 2010 Business Edition e 63 GFI 11 Appendix 1 System tray options 11 1 Introduction The GFI Backup Agent system tray options enable the launching of GFI Backup tasks and access to the options and help of GFI Backup Agent without loading the GFI Backup user interface NOTE Based on the configuration set by your systems administrator some or all features may not be available for your installation of GFI Backup Agent Contact your systems administrator for assistance 11 2 GFI Backup system tray The GFI Backup system tray icon is located in the Microsoft Windows System tray area next to the computer time D Open GFI Backup 2010 Agent Run Task gt P Run All Tasks New Backup Task New Sync Task Tel Options Help Close GFI Backup 2010 Close Tray Agent CS ld aa 13 00 Screenshot 37 GFI Backup Agent System tray icon options p E g Ei E N a Kl M g a _ E e m Right click the GFI Backup Agent icon to access the available options Appendix 1 System tray options GFI Backup 2010 Business Edition e 65 OPTION Open GFI Backup 2010 Agent Run Task Run All Tasks New Backup Task New Sync Task Stop All tasks Options Help Close GFI Backup 2010 Close Tray Agent DESCRIPTION Launches the GFI Backup 2010 Agent user inter
27. backup restore where only selected files folders settings are restored A backup destination on a LAN where backups will be saved on the successful execution of a backup task The process of splitting a backup task across multiple media to backup data which volume is more than what the media allows 62 e GFI Backup 2010 Business Edition Glossary TERM Microsoft Volume Shadow Copy Service Linear Tape Open LTO Open File Backup Registry keys Replace Backup Remote Store Self extracting archive Stack Backup Status monitor Tape Unauthorize agent User permissions VSS Workgroup ZIP password protection DEFINITION A Microsoft Windows OS Windows XP and Windows 2003 onwards that provides the backup infrastructure for Windows based computers and servers Also provides a mechanism for creating consistent point in time copies of data known as shadow copies It is also the service through which open files can be backed up An open standard for magnetic data tape storage which is supported by LTO consortium initiated by Seagate HP and IBM It is the product of choice for high performance backups in an enterprise and large business LTO is cheaper and more readily available Ultrium form factor than DLT S SDLT while performance is almost the same LTO also supports Encryption See Linear Tape Open The ability of a software application to take a backup of a file that is currently in use Within GFI Bac
28. caeecaeecaeeceeesaeesaeeseeeeaeeeas 9 7 Documentation 10 Glossary 11 Appendix 1 System tray options 1 1 Introduchon eee cece eceecceeeceeeceeeceeecaeecaeeceeecueecaeeceeeceecaeecaeeseeneesnesseenees 11 2 GEL Backup system tray scccacxrantscsnasa cormescetuteuaracaannte pna A Rei Index 43 43 43 45 45 45 46 47 49 50 51 53 54 57 57 57 58 58 58 59 59 61 65 65 65 67 GFI 1 About GFI Backup 1 1 Introduction The GFI Backup Agent is the user side component of GFI Backup for SMB and apart from providing the backup restore and monitoring functions that are administered by the systems administrator enables users to set up their own backups restores and sync tasks This gives users an additional tool with which to safeguard data stored on their local computer 1 2 Using this manual This user manual is a comprehensive guide aimed at assisting you in configuring and using GFI Backup It builds on the instructions in the GFI Backup Getting Start Guide and Administration and User Guide GFI Backup documentation is available from http www gfi com business backup software manual This manual contains the following chapters CHAPTER DESCRIPTION Chapter 1 About GFI Backup Introduces this manual and gives basic information on how to use it Chapter 2 Setting up backup tasks Gives detailed information on how to configure and manage backups Chapter 3 Restoring backups Provides detailed
29. dividual multiple items from backup sssssseeeesssssesserrnneesrereee 16 4 Tape backup and restore 19 Ga Me TT E 19 4 1 1 Supported tape drives AANEREN 19 4 2 Backup 886 EIERE 19 4 3 Restore data from tape xcccscecs ctscedaseciee ib eercanrnceoendeeinencs endeeianecenmenaenmedants 20 5 Microsoft SQL Server backups 23 Loe Mm tee e EE 23 5 2 Creating a new Microsoft SQL Server backup ask 24 5 3 Running a Microsoft SQL Server backup taek 27 5 4 Restoring a Microsoft SQL Server backup ceeeeeeeeeeteeeeeeeeeeteeeeenaeees 29 6 Sync tasks 33 6 1 lee E 33 G2 Create a new sync TASK E 33 GFI 7 Viewing tasks Z I Miroducliol eeearee AE A AEAEE AA 22 lee RE secession eiii eea 8 Customizing GFI Backup BI InroductoM zienna e duh eA e EeE ee 8 2 Customization EH sssusa aasde u eietydse 8 2 1 21g 216 e121 9 gt remnant me ee eee ee ree eee ener eee emer a S2 2 Task Settings EE 8 2 3 Email Settings si aszastece se ccescperasyucecgeetcaaneevvanceaiagerspaiewaastiedeespanvaease 8 2 4 FTP Connections sessessensnnrsnnnunnnnnnnANNANNAAAANAANNANA NANANA NANANA NANANA 8 2 5 Maske 8 20 LOOS aiiin eee EA a EE AEA a A REE 8 2 7 Administration Copnsole 9 Troubleshooting and support 91 In oduct n seinn i a A a aA 9 2 Commonlseues rre nrrrr arre rr rrer r ernennen rea 9 3 ele Oe o4 Web e lr BE 9 5 Request technical et Sesgrtrgeeggegbesdeeer geee eegene 9 6 Build NOTIFICATIONS eee eee ceecceecceeeceeeceeeceeeceeeceee
30. ed refer to the GFI Backup User Guide available from http www gfi com business backup software manual Troubleshooting and support GFI Backup 2010 Business Edition e 57 ISSUE ENCOUNTERED SOLUTION GFI Backup Agent cannot connect to Possible causes GFI Backup Administration Console 1 Communication between computer running GFI Backup Administration Console and computer running GFI Backup Agent is lost 2 GFI Backup Agent is not installed incorrectly 3 TCP ports 5580 and 5543 are blocked 4 Computer running GFI Backup Agent does not belong to the same domain or workgroup as computer running GFI Backup Administration Console Solution 1 Ensure that the computer running GFI Backup Agent is able to ping the computer running GFI Backup Administration Console 2 Ensure that GFI Backup Agent is correctly installed on the computer from where to backup and or restore data 3 Ensure that your firewall settings enable communications on TCP ports 5580 and 5543 between computers For further information on how to configure the Windows Firewall refer to http kbase gfi com showarticle asp id KBID003879 4 Contact your Systems Administrator to update the GFI Backup Agent settings to point to the correct GFI Backup Administration Console installation 9 3 Knowledge Base GFI maintains a comprehensive Knowledge Base repository that includes answers to the most common problems In case that the information in
31. ent Media X Task name Backup date MyBackup67 gbt 09 29 2009 10 20 06 Get tasks From tape Import Close Screenshot 11 Select task to import 5 Select the tape drive and the tape to use and click Get tasks from tape Select the checkbox next to the task name to import and click Import 6 Once the task is imported in the GFI Backup Agent the newly imported task can be seen in the Manage My Tasks screen 7 Select the backup to restore and click Restore to restore backup to its original location or Restore To to specify a location where to restore the backup 8 Click OK to start restore operation and wait for the task to complete Tape backup and restore GFI Backup 2010 Business Edition e 21 GFI 5 Microsoft SQL Server backups 5 1 Introduction GFI Backup enables you to back up and restore Microsoft SQL Server databases This provides you with the facility to backup databases as they are at specific points in time and restore data to that point of time NOTE Based on the configuration set by your systems administrator some or all features may not be available for your installation of GFI Backup Agent Contact your systems administrator for assistance This chapter covers the following topics e Creating a new Microsoft SQL Server backup task e Running a Microsoft SQL Server backup task e Restoring a Microsoft SQL Server backup Microsoft SQL Server backups GFI Backup 2010 Business Edition e
32. ettings FTP Connections You can save your FTP connection details and quickly load them when creating a new Task to a remote location Name Host Initial Directory Masks Logs RI Administration Console Press F1 for Help Screenshot 31 GFI Backup Agent options FTP connections Adding a new FTP connection 1 Click Add 50 e GFI Backup 2010 Business Edition Customizing GFI Backup FTP Settings x Connection s name FtpConnect Host 192 168 2 2 Port SH User Name administrator Password eeeeeeeee Initial remote directory PASY Mode Use Proxy OK Cancel Screenshot 32 FTP Connections dialog 2 Key in Connection s name Host Port User Name and Password details to be used for the new FTP connection 3 Key in the Initial remote directory and select PASV Mode option to use a passive mode connection 4 Select Use Proxy and click View Proxy Settings to view and configure the proxy settings to use to connect to the remote FTP location 5 Click OK to save settings or Cancel to discard connection setup Editing an existing FTP connection 1 Select an existing FTP connection and click Edit 2 Review the existing details already configured within the FTP settings page and either click OK to save settings or click Cancel to discard connection setup Deleting an existing FTP connection 1 Select an existing FTP connection and click Delete 2 In the confirmation
33. expand the MS SQL Servers node and the server to back up data from A list of databases will be displayed Select the databases to backup by selecting the checkboxes next to the database names Click OK and Next to continue setup NOTE Differential and transaction log backups are not allowed if master database is selected with other databases In this case configure a full backup 5 In the Destination tab select the location where the backup will be saved and click Next to continue setup Microsoft SQL Server backups GFI Backup 2010 Business Edition e 25 Backup Task Properties Sq General Source iF Destination Options Scheduler de Events GFI Backup D Compression Settings Encryption Settings No compression No encryption Use Zip compression Zip password protection AES encryption Full MS SQL Server Automatic Backup Settings The automatic backup of the MS SOL Server databasefs will perform Full Differential and Differential backups It will create a Full backup at specific intervals Transaction Log Run Full backup every 24 task executions We recommend to set the task hourly for Differential and a daily Full Automatic backup after 24 hourly Differentials MS SQL Servers Backup Summary MySqlBackup Location Local Compression No Security No Type Replace J J Size 0 KB Items 2 Press F1 for Help Back Close Screenshot 14 Selec
34. face Enables the selection of tasks to run Click to select a single task to run Choose this option to launch all GFI Backup tasks created using the installed GFI Backup Agent Opens up the GFI Backup Agent new backup wizard which enables the set up of a new backup task Refer to the Setting up backup tasks chapter in this manual for more information on how to configure a new backup task Opens up the GFI Backup Agent new sync wizard which enables the set up of a new sync Refer to the Create a new sync task section within the Sync tasks chapter of this manual for more information on how to configure a new backup task Instructs GFI Backup Agent to stop all tasks that are currently in process Launches GFI Backup Agent user interface and opens the Options screen For more information on the GFI Backup Agents options refer to the Customization options chapter in this manual Launches GFI Backup Agent Help File Instructs GFI Backup Agent to close User Interface Instructs GFI Backup Agent to close the system tray icon 66 e GFI Backup 2010 Business Edition Appendix 1 System tray options GFI Index A Active Directory 61 adding a new backup task 4 AES Advanced Encryption Standard 61 AIT Advanced Intelligent Tape 61 authorizing agents 61 backup actions 61 backup data to tape 19 backup destination 61 backup notifications 61 backup policy 61 backup rotation scheme 61 backup schedule 61 backup source 61 b
35. from source are also removed from the backup e Stack Backup All selected files and folders are backed up Stack backups are the most time consuming compared to replace backups and require substantial storage capacities Stacked backups label changed files with different version numbers that allow restoring older versions of files You can also specify the number of backup versions to keep If this number is exceeded the oldest version is deleted when taking a new backup For more information about backup types refer to the GFI Backup Administration and User Guide Click Next to continue 10 e GFI Backup 2010 Business Edition Setting up backup tasks Backup Task Properties GF Backup Backup Summary MyBackup 1 Location Local Compression No Security No Type Replace Size 430 KB Items 2 General Source Destination Options Scheduler Events Run Manually Run one time only On Windows Startup On Windows Shutdown Days of week Run every few days Run every few hours ieschedule Task if missed Wake up computer from Standby Hibernate before running Task Create Desktop Shortcut Press F1 for Help Back Q Close Screenshot 5 New backup wizard Options tab 6 In the Scheduler tab set up the backup schedule that the new backup being configured will follow Available options are OPTION Run Manually Run one time only On Windows startup On Windows shutdow
36. g GFI Backup Editing an existing mask 1 Select an existing mask and click Edit 2 Modify the description and value in the Description and Enter mask fields respectively 3 Click OK to save settings or click Cancel to discard mask settings Deleting an existing mask 1 Select an existing mask and click Delete 2 In the confirmation dialog displayed click Yes to delete mask settings or No to retain previous mask settings 8 2 6 Logs Use the Logs tab to review and change settings related to how to display and maintain log files in GFI Backup Options ei General Settings del Task Settings Rg Email Settings v Show timestamp in log files FTP Connections Limit log file size to 5 K A Masks v Log also to Windows Event Log Ww Logs E Administration Console B Press F1 for Help Cancel Screenshot 35 GFI Backup Agent options Logs Customizing GFI Backup GFI Backup 2010 Business Edition e 53 OPTION DESCRIPTION Show timestamp in log files Instructs GFI Backup Agent to include a timestamp in the log file created Default value is ON Limit log file size to x kb Instructs GFI Backup to limit the log file size to a specific number of kilobytes Default value is OFF Log also to Windows Event Log Check this option to add log events generated by the GFI Backup Agent to the Windows Event log Default value is ON 8 2 7 Administration Console Use the Administration Console tab to review and change
37. i Computer o C es Floppy Disk Drive 4 a EI amp Local Disk C C 3 DYD Drive D Gig Network j SSS Files Mask OK Cancel Screenshot 22 Sync task Select files and folders 3 In the First Location tab click Files amp Folders and select the files folders to sync NOTE You can also specify the type of files to sync and the files to exclude from sync From the Select Files and Folders dialog click Files Mask to launch the Set Mask dialog Select gt gt button next to Inclusion mask and Exclusion mask options to exclude or include files Also select Apply inclusion exclusion masks also to folder names Extends the selected inclusion exclusion masks to folder names that fall within the sync range Clear masks Clears any inclusion exclusion masks set up 34 e GFI Backup 2010 Business Edition Sync tasks GFI Exclude temporary system files Excludes temporary system files from the sync being set up Exclude all temporary amp useless files Excludes any temporary and useless file from sync Click OK to return to the First location tab and continue setup Sync Task Properties x General First Location Second Location Synchronization Scheduler d Events GF Backup S a Files Folders Selected Sync Summary Data Sync Location Local Do not retain base path structure for single folder sync Example Retain base path structure for multiple folders syne
38. icts and issues should be resolved by the GFI Backup Agent Available options are Conflict Settings Configure the method used by GFI Backup Agent to compare files Date Compares files using the date attribute set with files and folders This is the fastest method Date amp CRC Compares files using the date attribute and its Cyclic Redundancy Check a mathematical code that identifies data alteration values This is a more accurate but slower method compared to the date only method NOTE Enable the Ignore deleted files option to have GFI Backup Agent ignore deleted files from the sync operation Issue Resolution Configure what GFI Backup Agent should do when synchronization issues are encountered and the default options to display in the conflict resolution dialog displayed to users The available options are 38 e GFI Backup 2010 Business Edition Sync tasks Actions The available actions are e Prompt and Wait e Prompt for 5 minutes e No prompt Show dialog also for deleted files Enable this option to instruct GFI Backup to show conflict resolution dialog for deleted files Default action shown in synchronization e Copy newest file issue resolution dialog e Copy oldest file e Copy file from first location e Copy file from second location Click Next to continue setup Sync Task Properties x General First Location Second Location Synchronization Scheduler Events GF Backup
39. information on how to restore backups Chapter 4 Tape backup and restore Describes how to configure execute and restore backups to tape drive Chapter 5 Microsoft SQL Server backups Provides a detailed description of how to configure and execute Microsoft SQL Server Backups Chapter 6 Sync tasks Describes how you can use GFI Backup to create tasks that synchronize data between two locations Chapter 7 Viewing tasks Provides a detailed description of how to review previously created tasks Chapter 8 Customizing GFI Backup Describes how you can customize GFI Backup to suit particular system administrator needs and requirements Chapter 9 Troubleshooting and support Provides you with all the necessary information on how to deal with troubleshooting any problems encountered while using GFI Backup Also provides extensive support information About GFI Backup GFI Backup 2010 Business Edition e 1 CHAPTER DESCRIPTION Chapter 10 Glossary Defines technical terms used within GFI Backup Chapter 11 Appendix 1 System tray options Describes the functions accessible from the GFI Backup system tray icon 1 3 Terms used in this manual The following terms are used in this manual TERM DESCRIPTION NOTE Additional information and references essential for the operation of GFI Backup Important notifications and cautions regarding potential issues that are commonly A encountered Le Step by step navigational instructions to access a specific f
40. kup this is possible through VSS Entries within the Microsoft Windows system file that contains varied information about the Windows operating system as well as configuration information about installed applications A type of backup where rather than taking a full backup only the files that changed since the last backup are archived This data replaces the data in the original fileset and due to the lower volume of data to backup is quicker to take A backup that is permanently stored in an offsite facility for disaster recovery purposes A type of zip archive that requires no software for decompression A type of backup similar to a full backup but which append a version number to files previously backed up A visual mechanism within GFI Backup Administration Console that enables users to discover various statistics on the functions of GFI Backup A backup medium where data is stored on a magnetic tape The process through which agents previously authorized are set an unauthorized This invalidates the GFI Backup Agent functionality and operations backups and restores can no longer be performed A set of rules that define what operations users can execute with the GFI Backup Agent installed on their computer See Microsoft Volume Shadow Copy Service A Microsoft peer to peer computer network where members can access each other s resources such as files printers and internet connection A data compression and archive form
41. lder by clicking Browse When authentication is required select Folder is password protected checkbox and key in User Name and Password Removable disk device Floppy USB stick Memory Card Stores backup ona removable medium such as a USB drive or a memory card plugged in the computer where the GFI Backup Agent is installed From the Please select the drive dropdown select the destination drive where the backup will be stored In the path field key in the path on the removable drive where to store the backup or select a folder by clicking Browse button If a format of the media is required before the backup is taken enable the Format disk before Backup option CD DVD Blu Ray Stores backup on a CD DVD or Blu ray disc attached to the computer where GFI Backup Agent is installed Provide the following information to configure this backup FIELD EXPECTED INPUT Please select the drive The drive letter of the CD DVD Blu Ray device Disk label The disk label that will be assigned to the disc that will be used to back up data on Destination path The destination path where the backup data will be saved Domain User Name Any authentication details required for backup Password Erase CD before Backup Choose this option to instruct GFl Backup to erase CDRW or DVDRW Only on CD RW before backup Quick Full Denotes whether backup will be done using Quick or Full modes Speed Enables you to select the disc writing speed Check
42. n Days of the week Run every few days Run every few hours DESCRIPTION Backup will not be triggered on a specific schedule but started manually Backup will be run one time only at a specific date and time Select the date and time values in the Scheduler Settings area Backup will run once on next Windows startup Backup will run once on next Windows shutdown Backup will run on specific days of the week and at a specific time or on system startup or shutdown Select the days of the week when the backup will be run and select either a specific time or On startup or On shutdown fields Backup will run at specific intervals every number of days Select the day interval from the Run every selector and set the backup days from the Set backup days option Also select a time from the On Time field or On startup On shutdown fields Backup will run at specific hourly intervals Select the hourly interval from the Run every selector and the total number of tasks per day from the Total tasks per day selector Set a starting time by selecting a time from the Starting at field and set the backup days through the Set backup day s option Setting up backup tasks GFI Backup 2010 Business Edition e 11 OPTION User Authentication Settings Reschedule task if missed Wake up computer from Standby Hibernate before running Task Create Desktop shortcut Click Next to continue DESCRIPTION Enable backups to be executed al
43. n One account for all or Custom 8 2 2 Task Settings Use the Tasks Settings tab to view and modify settings related to how GFI Backup executes tasks and which credentials it should use to execute such tasks Use the volume Shadow Copy Service V55 if possible How to handle running applications that keep files open if 55 is not available Prompt with timer e Show Tray Popup when a Task is running Display Shutdown dialog For tasks set to be run at Shutdown Reload CD DYD BD in writer on Backup Task completion Move files to Recycle Bin instead of delete Data Backups Application Backups Personal Backups Masks Logs RI Administration Console Baas Press F1 for Help Screenshot 29 GFI Backup Agent Task settings Customizing GFI Backup GFI Backup 2010 Business Edition e 47 OPTION Use the Volume Shadow Copy Service VSS if possible How to handle running applications that keep files open if VSS is not available Show Tray Popup when a Task is running Display Shutdown dialog for tasks to be run at Shutdown Reload CD DVD BD in writer on Backup Task completion Move files to Recycle Bin instead of delete Task threads priority Task Groups DESCRIPTION Enables GFI Backup to use Microsoft s Volume Shadow Copy Service that enables GFI Backup to ensure consistent backups as well as copy files currently in use Default value is ON Enables you to configure a fallback mechanism in
44. ns dialog and select Email Settings to configure email settings Actions Actions enable GFI Backup to run a specific task for example an anti virus scan before or after a task is executed It also provides GFI Backup with the ability to shutdown log off standby or hibernate after a sync is complete The available options are Run before Task starts instructs GFI Backup to run an application before sync starts Key in or click Browse to specify the path of an application to launch before sync Check Wait for applications to end to run sync after the selected application terminates Run after Task starts instructs GFI Backup to run an application after the sync task starts Key in or click Browse to specify the path of an application to launch after sync Check Wait for applications to end to run the application after the sync is ready Put computer in change the computer status after sync ends The available options are Shutdown Log Off Standby or Hibernate Click Finish to finalize new task setup 42 e GFI Backup 2010 Business Edition Sync tasks GFI 7 Viewing tasks 7 1 Introduction GFI Backup enables users to view and administer GFI Backup tasks This chapter covers the usage of the My Tasks screen NOTE Based on the configuration set by your systems administrator some or all features may not be available for your installation of GFI Backup Agent Contact your systems administrator for assistance 7 2 Vie
45. ode Connect to the FTP server using a proxy server Click Proxy Settings and provide proxy server settings Click to save new connection Click to test connection set up Click to choose a previously saved connection Tape Stores backup on a locally attached tape drive Provide the following information OPTION Tape drive Media Erase Refresh tape devices Click Next to continue DESCRIPTION Select a tape drive connected to the machine on which the new backup task is being configured Displays the tape drives that have been previously used with tape drive selected Select New to configure a new backup Instructs GFI Backup to erase the selected backup Instructs GFI Backup to refresh its current set of tape devices attached to the machine on which the new backup task is being configured 8 e GFI Backup 2010 Business Edition Setting up backup tasks Backup Task Properties x General iF Source Destination Options Scheduler I Events GF Backup gt Compression Settings Encryption Settings No compression No encryption Use Zip compression Zip password protection AES encryption Replace Backup replace the previous Backup files v Incremental Backup Backup only changed files Differential Backup delete files from current Backup that don t exist anymore in the source location Stack Backup creates different stacked copies with version numbers Keep only the l
46. ole GFI Backup 2010 can provide email notification For certain events Please enter the correct settings prior to selecting the email notification Function Outgoing SMTP server mydomain Port optional 25 ZA SMTP server login administrator SMTP server password eeeeeeeeg From Name GFI Backup Reports From Email Report ofi com Send TEST Email Required only for Secure Server Log On B Press F1 for Help Screenshot 30 Email settings OPTION Outgoing SMTP server Port SMTP server login amp SMTP server password From Name From Email Send TEST emails DESCRIPTION Defines the server through which emails will are routed This can be either an FQDN or an IP Address OPTIONAL Defines the IP port through which emails are routed Default value is 25 Configure this option if your mail server uses secure server log on Defines the name displayed in the From field of the email notification Default name is GFI Backup Reports Defines the email address through which the email will be routed Default email address is report gfi com Tests the email settings by sending out a test email Specify an email address where to send the test email Customizing GFI Backup GFI Backup 2010 Business Edition e 49 8 2 4 FTP Connections Use the FTP Connections tab to view add new or modify existing FTP connection details used when backing up data to a remote location Tei General S
47. ons are e Local folder External hard drive Syncs to a local folder or an external hard disk drive attached to the computer where GFI Backup Agent is installed Provide the destination drive folder by keying in the path in the path field or selecting a folder by clicking Browse e Local Area Network LAN Folder Syncs to a local area network folder accessible from the computer where GFI Backup Agent is installed Provide the destination drive folder by keying in the path in the path field or selecting a folder by clicking Browse When authentication is required select Folder is password protected checkbox and key in User Name and Password Removable disk device Floppy USB stick Memory Card Syncs with a removable medium such as a USB drive or a memory card plugged in the computer where the GFI Backup Agent is installed From the Please select the drive dropdown select the destination drive where the sync will be stored In the path field key in the path on the removable drive where to store the sync or select a folder by clicking Browse 36 e GFI Backup 2010 Business Edition Sync tasks e Remote location using FTP Syncs with a remote FTP location Provide the following information to configure this sync FIELD Host name Port Username amp Password Initial remote directory Passive mode Use proxy Save Connection Test Connection FTP Connections EXPECTED INPUT The host name or IP address of the FTP server T
48. otify on Errors that halt the Task execution Show window E Send email V Notify on Warnings that don t stop execution Show window E Send email V Notify on Summary after Task completion x Show window F Send email Please select what actions should be made before and after the Sync Task s execution Run after Task ends Sync Summary Put computer in Shutdown after Task ends Data Sync Location Local Screenshot 27 Sync tasks Events tab 10 In the Events tab configure the notifications and actions to perform before during and after the sync task Available options are Sync tasks GFI Backup 2010 Business Edition e 41 GFI Notification Settings Notifications are automatically triggered on errors warnings and task completion OPTION DESCRIPTION Notify on Errors Notifications will be triggered on GFI Backup encountering any errors that halt task execution Notify on Warnings Notifications will be triggered on GFI Backup encountering any warnings that do not stop the execution of any sync task Notify on Summary Notifications will be triggered on GFI Backup completing sync Available notifications are Show window a window is displayed showing the reason of notification Send email From Notification Email drop down list select the email address to send the notification email to Click Configure to launch the Optio
49. p Administration Console that enables an installed agent to be used with GFI Backup Actions automatically performed by GFI Backup just before or after a backup is taken This includes running applications for example anti virus and backup verification The location where backups will be located once a backup is completed The visual and audio notifications displayed or sent to users on specific events being triggered for example send email notification on backup task successful execution Rules and procedures in force within an organization that enable that organization to take adequate amounts and types of backup This includes testing of the restore processes A method used to backup data effectively where different media is moved from storage to use and vice versa The schedule that the backup task will be executed upon for example execute weekly on Thursday at 23 00 The data that will be backed up by the backup task in question The time period during which a system is available for backups A user friendly name used to identify backup tasks name within GFI Backup An optical disc storage medium designed to cater for capacities up to 50 Gigabytes A mechanism that enables the encoding of information using a reduced number of bits to represent data This enables considerable savings in terms of storage space The level of compression applied to a specific data set A user name and password used to authenticate users within
50. p setup 26 e GFI Backup 2010 Business Edition Microsoft SQL Server backups GFI 7 In the Scheduler tab set up the backup schedule that the new backup task being configured will follow Also select whether the new backup task will be rescheduled if missed whether to wake up computer from Standby Hibernate and whether to create a desktop shortcut that starts the backup Click Next to continue setup 8 In the Events tab configure the notifications and actions that will be performed before or after the backup 9 Click Finish to finalize new task setup 5 3 Running a Microsoft SQL Server backup task Sie fJ options QuickTour Help A About Use this tool to create and manage your own personal file backup restore and synchronization tasks on this computer For network wide backup management use the Administration Console ZC New Backup Launch the New Backup Wizard which will guide you through the setup stages of a new backup t Restore ecover files emails and more by restoring completed backups k Screenshot 15 Select New Backup Manage My Tasks Access the list of existing backups and perform management tasks including add delete and modify backup tasks File Folder Sync Synchronize files and folders located in 2 different loc s such as computer desktop and external hard drive 1 From the GFI Backup Agent main screen select Manage My Tasks option Microsoft SQL
51. pletion OPTION DESCRIPTION Notify on Errors Notifications will be triggered on GFI Backup encountering any errors that halt Task execution Notify on Warnings Notifications will be triggered on GFI Backup encountering any warnings that do not stop the execution of any backup task Notify on Summary Notifications will be triggered on GFI Backup completing backup Available notifications are e Show window a window is displayed showing the reason of notification e Send email From Notification Email drop down list select the email address to send the notification email to Click Configure to launch the Options dialog and select Email Settings to configure email settings Actions Actions enable GFI Backup to run a specific task for example an anti virus scan before or after a task is executed It also provides GFI Backup with the ability to verify a backup and to shutdown log off standby or hibernate after a backup is complete The available options are e Run before Task starts instructs GFI Backup to run an application before backup starts Key in or click Browse to specify the path of an application to launch before backup Check Wait for applications to end to run backup after the selected application terminates Run after Task starts instructs GFI Backup to run an application after the backup task starts Key in or click Browse to specify the path of an application to launch after backup Check Wait for applications
52. possible disc speeds Choose this option to have GFI Backup choose the available disc writing speed NOTE To span multiple discs in case where the data to back up results to be more than the size of the media selected ensure to enable ZIP Compression and Split archives at options in the Options tab that follows this screen Enable Erase disk before backup checkbox if the medium needs to be erased before copying This option is only applicable in case of CDRW or DVDRW If this option is not enabled and the re writable disc provided is in UDF format GFI Backup will try to write the backup on the remaining space If the space is not enough GFI Backup will ask for a different disc with a greater capacity Remote location using FTP Stores backup on a remote FTP location Setting up backup tasks GFI Backup 2010 Business Edition e 7 GFI Provide the following information to configure this backup FIELD Host name Port Username amp Password Initial remote directory Passive mode Use proxy Save Connection Test Connection FTP Connections EXPECTED INPUT The host name or IP address of the FTP server TCP IP port used to connect to the FTP server Default port is 21 Credentials that have write access to the FTP server The initial directory that the backup will revert to on logging in the FTP server Use this option to initiate FTP sessions in passive mode By default GFI Backup initiates FTP sessions in active m
53. s in Task panes select the Microsoft SQL Servers to restore 3 Click Restore to restore backup to its original location or Restore To to specify a location where to restore the backup 4 Click OK to start restore operation and wait for the task to complete 32 e GFI Backup 2010 Business Edition Microsoft SQL Server backups GFI 6 Sync tasks 6 1 Introduction Sync tasks enables you to configure a synchronization policy that synchronizes and keeps updated files and folders between two computers or devices This chapter covers the setting up of a new sync task NOTE Based on the configuration set by your systems administrator some or all features may not be available for your installation of GFI Backup Agent Contact your systems administrator for assistance 6 2 Create a new sync task 1 From the GFI Backup main screen select File Folder Sync option 2 In the General tab key in the new backup task details Sync Task name Defines the sync task name that will be associated with the new task being created Description of Task Optional Key in an optional description of the new sync task being created e Task Group Optional Organize related tasks into groups Select a task group from the drop down list or click Edit Task Groups to create a new group Click Next to continue setup Sync tasks GFI Backup 2010 Business Edition e 33 Select Files and Folders Colle m Size
54. so when all users are logged off provide the required user authentication settings in the fields Domain User name and Password Instructs GFI Backup to reschedule missed tasks in case where for example a task is missed due to a computer being switched off If the computer is in Standby or Hibernate status it is automatically switched on before a task starts Create a desktop shortcut to enable the manual startup of the backup operation being configured Backup Task Properties GFI Backup Backup Summary MyBackup 1 Location Local Compression No Security No Type Replace Size 430 KB General onl Source Destination Options Scheduler Events Notify on Errors that halt the Task execution Show window Send email V Notify on Warnings that don t stop execution Show window Send email V Notify on Summary after Task completion V Show window Send email Run before Task starts Run after Task ends Verify Backup Put computer in Shutdown after Task ends Items 2 Press F1 for Help Back Close Screenshot 6 New backup wizard Events tab 7 In the Events tab configure the notifications and actions to perform before during and after the backup task Available options are 12 e GFI Backup 2010 Business Edition Setting up backup tasks GFI Notification Settings Notifications are automatically triggered on errors warnings and task com
55. station where GFI Backup Agent is installed Enables Disables the connection to the GFI Backup Administration Console Default value is ON Enables Disables browsing by user on the computer where the GFI Backup Agent is installed Default value is ON Customizing GFI Backup GFI Backup 2010 Business Edition e 55 GFI 9 Troubleshooting and support 9 1 Introduction This chapter explains how to resolve any issues encountered during the use of GFI Backup Agent The main sources of information available to solve these issues are e This manual most issues can be solved through the information in this manual e GFI Knowledge Base articles e Web forum e Contacting GFI Technical Support 9 2 Common Issues ISSUE ENCOUNTERED GFI Backup does not back up open files Access to agent application blocked by administrator message is returned when trying to load GFI Backup Agent or when trying to access any of its features from the system tray icon SOLUTION Cause There might be a problem with Volume Shadow Copy Service VSS Solution Refer to http kbase qfi com showarticle asp id KBID003549 for a detailed procedure on how to solve VSS issues Description User has not been granted access to GFI Backup Agent functionality by system administrator Solution Ask your system administrator to grant you access to GFI Backup Agent functionality For more information on how user permissions are assign
56. systems A report that enables users to keep track of the status of backup tasks on a daily basis It is automatically generated and distributed via email on a daily basis and takes into consideration only the tasks executed during the previous 24 hours Glossary GFI Backup 2010 Business Edition e 61 TERM DAT Deployment Desktop applications Differential Backup Digital Audio Tape Digital Linear Tape Disaster recovery DLT Encryption settings FTP location Full Backup Full Backup Restore GFI Backup Agent GFI LANguard Hot backup Incremental Backup Item level restore LAN folder Media Spanning DEFINITION See Digital Audio Tape The act of installing software on to a system for example the installation of the GFI Backup Agent on client computers Applications installed on the computers where GFI Backup Agent is installed and which can be backed up by GFI Backup A replace backup type where all the data changed since last full backup is backed Typically this backup is slower to take but faster to restore The most popular tape format in use at the low end of the tape drive market Capacities vary from 72GB to 320GB A proprietary technology owned by Quantum DLT V is targeted for small and medium sized businesses while DLT S SDLT is a high capacity range aimed for enterprise and larger businesses DLT S SDLT also supports DLT V for backward compatibility DLT includes WORM capability
57. t Microsoft SQL Server backup options 6 In the Options tab select the compression and encryption settings as well as the type of backup for the new Microsoft SQL Server backup from the following options OPTION DESCRIPTION Full GFI Backup will take a full database backup of the selected Microsoft SQL Server databases each time a backup is triggered A full database backup may be restored to either the same or a new database on the same or a different server This provides flexibility when this type of database backup needs to be restored Differential GFI Backup will first take a full database backup and then a Differential database backup of the Microsoft SQL Server each subsequent time a backup is triggered Transaction Log A transaction log is a continuing list of executed database transactions A database transaction is a set of actions done to the database such as creating adding retrieving deleting or updating records GFI Backup will back up all database transactions generated since either the previous Transaction Log backup or the previous full database backup if no Transaction Log backups were previously carried out This backup type is ideal to restore the backed up changes in disaster recovery situations Automatic GFI Backup will run on an automated schedule where a cycle of one full database backup and a subsequent set of Differential backups is repeated according to the specified schedule Click Next to continue backu
58. t will instead compress each file individually Encryption Settings ZIP password protection password protect the compressed files This is the faster of the two encryption methods and provides basic cryptographic security against tampering by unauthorized individuals To use this feature Zip compression is automatically enabled Specify a password to be used to encrypt and decrypt data AES encryption uses a stronger encryption algorithm than ZIP encryption This is GFI Backup s own implementation of the standard 256 bit AES encryption To use this feature Zip compression is automatically enabled Specify a password to be used to encrypt and decrypt data Backup Type Select the new task s backup type Available options are e Replace Backup the fastest backup type to back up and restore Only the latest version of backed up files are retained while older files are overwritten On restore you will not be required to restore a full backup set and merge the regular increment or differential files you will only require restoring only a single set of backup files o Incremental Backup Only files and folders created or changed in the period between backups are backed up Incremental backups are the fastest and smallest type of backups but are less efficient when restoring since you must restore the full backup and then restore in order of creation each subsequent incremental backup o Differential Backup Files that are deleted
59. the GFI Backup Agent main screen select Manage My Tasks option Microsoft SQL Server backups GFI Backup 2010 Business Edition e 29 aM fe IS sl Task View Help gd e le slin S Refresh Delete View Logs Import Task Options Advanced View John Smith s Tasks New Backup Name Last Run Time Next Run Time Progress Status S Muvcbackun 4 6 2010 1 48 New Sync Gy Data Backup 4 6 2010 12 31 26 M Never Restore completed s Network Administrator s Tasks Start Backup Items in Task Edit Task L D x K Restore Restore To Refresh Remove Name Status Local Size Local Time Stored Size Stored J Servers all Restore E qi m ei 7 Last Task status Successful Screenshot 18 Restore Microsoft SQL Server backup tasks 2 Select the Microsoft SQL Server backup task previously created and click Restore Restore an entire backup Restore individual files or Folders Screenshot 19 Restore entire backup or individual files folders 30 e GFI Backup 2010 Business Edition Microsoft SQL Server backups GFI 3 In the Restore dialog choose whether to Restore an entire backup or to Restore individual files or folders and click OK Restore an entire backup Select a restore point from the current Tasks list E ey Data Backup Created on 4 6 2010 E E MySqlBackup Created on 4 6 2010
60. this manual does not solve your installation problems next refer to the Knowledge Base The Knowledge Base always has the most up to date listing of technical support questions and patches Access the Knowledge Base by visiting http kbase gfi com 9 4 Web Forum User to user technical support is available via the GFI web forum Access the web forum by visiting http forums gfi com 9 5 Request technical support If the resources listed above do not enable you to solve your issues contact the GFI Technical Support team by filling in an online support request form or by phone e Online Fill out the support request form and follow the instructions on this page closely to submit your support request on http support gfi com supportrequestform asp e Phone To obtain the correct technical support phone number for your region visit http www gfi com company contact htm 58 e GFI Backup 2010 Business Edition Troubleshooting and support GFI NOTE Before you contact our Technical Support team have your Customer ID available Your Customer ID is the online account number that is assigned to you when you first register your license keys in our Customer Area at http customers gfi com We will answer your query within 24 hours or less depending on your time zone 9 6 Build notifications We strongly suggest that you subscribe to our build notifications list This way you will be immediately notified about new product builds
61. unction Bold text Items to select such as nodes menu options or command buttons lt ltalics text gt Parameters and values that you must replace with the applicable value such as custom paths and filenames For any technical terms and their definitions as used in this manual refer to the Glossary chapter in this manual 2 e GFI Backup 2010 Business Edition About GFI Backup GFI 2 Setting up backup tasks 2 1 Introduction In this chapter the following tasks are covered e Adding a new backup task e Starting previously created tasks e Stopping tasks in progress e Modifying existing backup tasks e Deleting tasks NOTE Based on the configuration set by your systems administrator some or all features may not be available for your installation of GFl Backup Agent Contact your systems administrator for assistance Setting up backup tasks GFI Backup 2010 Business Edition e 3 GFI 2 2 Adding a new backup task ef Options OO Quick Tour a Help ai About Use this tool to create and manage your own personal file backup restore and synchronization tasks on this computer For network wide backup management use the Administration Console ZC New Backup Manage My Tasks hoy Launch the New Backup Wizard which will L Access the list of existing backups and ye 3 guide you through the setup stages of a perform management tasks including add new backup si delete and modify backup tasks Synchronize Files
62. ups B Press F1 for Help Cancel Screenshot 28 GFI Backup Agent General settings Use the General Settings tab to configure the following general options OPTION DESCRIPTION Associate Task files with GFI Associates gbt files with GFI Backup Double clicking on a gbt file Backup 2010 GBT loads the GFI Backup Agent Wait x minutes after system Prompts GFI Backup to wait for a number of minutes before a task startup before running Tasks starts Use this option for example if your systems run a script or an automated process on system startup Go directly to My Tasks window on Instructs GFI Backup to automatically load in the My tasks screen program startup Automatically check for Instructs GFI Backup Agent to check for updates and news on GFI news updates on startup Backup Agent startup Do silent updates automatically Instructs GFI Backup to install all updates automatically without user intervention 46 e GFI Backup 2010 Business Edition Customizing GFI Backup Path for temporary files Key in a UNC path or click the Browse button to select the path where the temporary files created by GFI Backup during the execution of a task will be located NOTE The folder chosen must 1 Be ashared folder accessible by all the computers from where data will be backed up 2 Have read write privileges assigned to the users that will access the data to back up This depends on the data access method chose
63. wing tasks 1 From the GFI Backup main screen click Manage My Tasks option 2 Click any of the options to perform the following operations OPTION New Backup New Sync Start Stop Backup View Task Restore Refresh Delete View Logs Import Task Options Advanced View DESCRIPTION Choose this option to display the New Backup wizard and configure a new backup task Choose this option to display the New Sync wizard and configure a new sync task Select an existing task and click Start to start a backup task Button toggles to Stop which enables you to stop a task in progress Select an existing task and click View Task to view task details Select an existing task and click Restore to trigger a restore operation Choose this option to refresh the current view with updated task and local file information Choose an existing task and click Delete to delete task Choose View Logs to view application logs Available logs are e Task Log Displays a per backup task log of the selected log e General Log Displays a general log listing all activities by the GFI Backup agent Enables you to import tasks from Hard drive CD DVD or tape Choose this option to choose a location from where to import tasks Displays the Options dialog that enables you to configure or change various application settings For more information on setting up GFI Backup Agent refer to the Customizing GFI Backup chapter in this manual
64. ystems administrator some or all features may not be available for your installation of GFl Backup Agent Contact your systems administrator for assistance This chapter covers the following topics e Backup data to tape e Restore data from tape 4 1 1 Supported tape drives For a list of supported tape drives refer to http kbase gfi com showarticle asp id KBID003777 and http kbase gfi com showarticle asp id KBID003808 4 2 Backup data to tape Configure a new tape backup task 1 From the GFI Backup Agent main screen select New Backup option 2 In the General tab key in all the required details for the new tape backup and click Next 3 In the Source tab select items to back up to tape and click Next 4 Inthe Destination tab select Tape Configure the following options OPTION DESCRIPTION Drive Select the tape drive to back data to Tape Select the tape or instruct GFI Backup to use a new tape Erase Instructs GFI Backup Agent to erase tape before backup Backup Archive folder path Key in or Browse for the location where to store the backup Click Next to continue 5 In the Options tab select the compression and encryption settings as well as the type of backup to take Click Next to continue setup Tape backup and restore GFI Backup 2010 Business Edition e 19 GFI 6 In the Scheduler tab set up the backup schedule that the new backup task being configured will follow Also select whether the new backup

GFI Backup 2010 Business Edition Agent User Guide

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