LogMeIn Network Console User Guide
Contents
1. network lt S console e0 LogMeIn Network Console User Guide April 2007 TA DOUL tie Newark Congolese eni aoten ea nnda eiiiai 2 2 Downloading and Installing the Network Console sssssesssssesesssssessesrsseseseese 2 Pic NMI EI EN AEAT EEA E EAE A E E S E 2 4 Network Console Features Guide ssesessessssesessesesersessesesrsseseseesesseseesesersessese 3 S Oui aes Naling 07 2 0c r R E E EEE 3 U E beetesatemcenaaeoeseeaanaiadeneetee 4 TN OU Ce GUDEL SCIS areca a E ats ae eee 5 S O10 Cel lt a CONNEC iaai tre enter err nore ren ere E ne Peet rere eter er reer ree 7 Sg AN a E EE E ci aeee aueceacueereceeees 8 10 Remote Install Uninstall and Upgrade eee eeescesecseeeceeeeceeeeneeeeeeaeeneeeees IO 11 Enterprise Configuration amp Replicate Configuration sssesssseesssssrssssessesees I2 ta CSPI Cate Minap ET sosoranganan anA aE oee 17 IN saeco arc teat cence und hee E EE O NA 19 i Mor ile Gt cura UO en cee cco aecech ang ha eciae vnateesee snc aadenttonesearceorantereoesdusnureats 20 TS ost IV OTOL NS apii aE EEN exo omensionmueneandelemennuanes 21 16 Network Console Settings ccascscssassavessceecevoessnuinesueusnesatineine cdauievsceaealssesatuuedenesinl 22 17 Command Line Arguments asic acs s cceccdsaqecscazenensevnces easaeacesopanetaiannmeasdasuseoennes 23 18 Using the Network Console with LogMeIn ee eeceeceeeceseeneeeeeeeeeeeeeaeeeeeeees 25 Copyright 2007 LogMeln Inc All rights reserved N2. etc To use this feature select the computers you would like to monitor and right click Monitor Host You can choose to monitor your computers under a Thumbnail or List View The following data are displayed automatically under Host Monitoring Screen content CPU usage Memory usage Interactive user Remote time Number of RemotelyAnywhere connections Host Monitoring Features e View Click this button on left on the toolbar to select the List of Thumbnails View e Sort Click this button to sort the computers listed under Host Monitoring by CPU Usage Memory Usage Interactive User Remote Time Number of RemotelyAnywhere Connections User Defined You can sort by clicking on the column header in List View mode or by selecting sort base in the drop down menu second toolbar button from left e Add new computers to the list There are two different ways to add computers You can 1 click the Add button and enter the computer name in the dialog box or 2 drag and drop computers from the Computer List field e Remove computers Select the computer your wish to remove and click Remove e Switch on off detailed view Under Detailed View you can see detailed information about the computer including a larger screenshot CPU history and memory usage Click the Detailed View button to switch this view on or off e Reconnect to a computer If a connection has ended due to an error you can reconnect to the remote computer by double c
3. Configuration These features will be dealt with separately in the next section of this document Refresh If you need to make sure the most up to date machine properties are displayed in the Computer List field click Refresh Remove With this option you can remove a machine from the list in the Computer List field It is also possible to select multiple machines with the Shift or Ctrl keys in order to perform operations such as Remove on several machines at once Copyright 2007 LogMeln Inc All rights reserved Page 8 of 28 Network Console User Guide Ping With this option you can ping a selected computer If it can be pinged then a small green icon will be displayed to the left of the computer If it cannot then a small red icon will be displayed Properties The information under properties for each computer is arranged under four tabs namely Connection RemotelyAnywhere Advanced and Wake On LAN Connection Under the connection tab you can find and modify a computer s name port number any comments and login information Inside login group you can specify whether the Network Console user should use SSL to connect and whether NTLM is used for authentication If this default setting is deselected the required password authentication fields become available for editing RemotelyAnywhere Here you can see its path on the host machine and which version of RemotelyAnywhere is installed Saved settings such as screen r
4. all addresses within a given Subnet Scan Search Options EDI i i subnet address or within a given address range specified in the Scan Range From To and fields You can further refine your search to resolve Subnet address e g 192 168 0 0 host names and only show machines on which RemotelyAnywhere fees ive ted Us U is already installed eee 255 255 0 The additional search options are the same as for the Network Scan detailed above with the additional option to resolve host names This Beno box is checked by default cee J Again the results of the scan will be displayed in the Computer List To field on the left Scan Options Computer type to search for Search For all kind of computers Resolve host names Mexk gt Cancel Copyright 2007 LogMeln Inc All rights reserved Page 5 of 28 Network Console User Guide Export Computer List Here you have the option to export your Computer List section to a reg file The stored computers and folders will be written to a file containing all the settings saved into the predefined section including your computer s passwords The format of the file satisfies the Windows reg file requirements Import Computer List Here you have the option to import previously exported hosts to the Computer List section There are two ways to do this Option 1 Shut down the Network Console and double click on the reg file in Windows Explorer to im
5. group of computers in the Computer List field on the left and select Install RemotelyAnywhere or use the option in the Command menu This is a four step procedure Step I The target computer is shown in the field at the top with name installation path and port You can add edit or remove machines with the buttons directly above the listed computers Beret inreder Remote pasl Seep 1 Select the competers where PemotelyAnywhere sheetd be teatalied Osa ger tm O torre Cangeter nae Detain path Port Copy local compatier Pamoteh dryste settings Step 2 The license displayed in the bottom most field will be used if you check the box for it to do so Please ensure you copy and paste the entire license text as you received it in the text file 2 RemotelyAnywhere Remote Install x Step 2 Specify the license file to be used below Use license file specified below PRODUCT RemotelyAnywhere YALIDFORVERSION 6 UPG INS UNTIL 2007 08 23 LICENSETYPE COUNTED LICENSECOUNT 50 LICENSEETYPE CORPORATE LICENSEE 3am Labs LICENSEE Hungary LICENSEE Budapest 1073 LICENSEE Erzsebet krt 50 ISSUEDATE 2004 08 23 ISSUEREASON PURCHASE LICENSEID 7583 S b9 2377 2e5e ISSUER 3am Labs ISSUERID 1060 4b81 0781 f 5ic MIHbBgkqhkiG3wOBBwkggcOwgcoCaAQExCz AJBgUrDgNCGgUAMASsGCSqGSIb3DO ATGBqjCBpwIBATBGMEExCzAJBgNVBAYTAkKhVMRwwGgYDVOQKExsMzYWOgTGFib3 dG9yall z IFBMMROwEgGYDVYQODEwtNYEJ 0b24gQUSrYQIBADAJBgUrDgMCGgUAMA CSqGSIb3DOEBAQUABEA94P8qvzxS
6. ool Mail Server 2 in Wr Reception desktop Fa My Personal Profile DEMO6 xPPRC DEMOS xPPRC DEMOz Wek ss Step 2 Enter the LogMeIn account login information the e mail address and password used to remotely access the specified hosts You can also check Save Password to allow quicker remote access to the computer in the future Step 3 The Network Console will query the computers added to the specified LogMeIn account A small status bar will appear at the bottom of the Computer List navigation bar To cancel this operation click Cancel Once the operation is completed the added computers will appear as sub items below the email address of the specified LogMeIn account aia LogMeIn Hosts See E r Master Account Holder of 3am Labs bs E Back up Server 3 os amp CAD dual drive W DEMOS5 XPPRO cu A File Server 1 pi Ert Mail Server 2 ie coli Reception desktop e Ji Tihi HER OMFP Copyright 2007 LogMeln Inc All rights reserved Page 25 of 28 Network Console User Guide Removing a LogMelIn Account from the Computer List Right click on the email address of the LogMeIn account and select Remove Open My Computers Page Refresh Content Remove Add Folder Properties Refreshing the Status of a LogMeIn Account Right click on the email address and select the Refresh Content option The status of the computers added to a specified LogMeIn account is automatically maintained by the Network Con
7. pass PASSWORD domain DOMAIN ntlm ssl Opens a FileTransfer session on computername port e You must specify a computername computer e If you do not specify a port number port 2000 is assumed openra computer COMPUTER port PORTNR login USERNAME pass PASSWORD domain DOMAIN ntlm ssl Opens a RemotelyAnywhere session on computername port e You must specify a computername computer e If you do not specify a port number port 2000 is assumed installra computers COMPUTER1 COMPUTER2 COMPUTERN Installs RemotelyAnywhere onto remote computers e You do not have to specify a computer enterpriseconfi g computers COMPUTER1 COMPUTER2 COMPUTERN Opens an Enterprise Configuration session with the specified computers e You do not have to specify a computer wakeonlan computers COMPUTER1 COMPUTER2 COMPUTERN Opens a Wake On LAN session with the specified computers e You do not have to specify a computer replicateconfig computerfrom COMPUTERFROM computersto COMPUTERTO1 COMPUTERTO2 COMPUTERTON Opens a ReplicateConfig session e You must specify a source computer computerfrom e you do not have to specify the target computer s computersto openlmi computer COMPUTERNAME description DESCRIPTION hostid HOSTID Opens a LogMeln session to the specified computer e The computer must have been previously added to your computer list Imiremoterontrol computer COMPU
8. to the certificate stores of the selected computers If there are no certificate servers running on the network you will receive the message There are no certificate servers on your network Note the certificate service is included in Windows 2003 Server and can be added in Windows gt Add Remove programs Copyright 2007 LogMeln Inc All rights reserved Page 18 of 28 Network Console User Guide 13 Wake On LAN By using the Wake On LAN feature you can send magic packets to your computers that are switched off to get them back online To use this feature first select the computers you would like to wake up Add new computers to the list There are three different ways you can do this You can 1 press the Add button and enter the computer name manually 2 drag and drop computers from the Computer List field or 3 import a list of computers from a file by clicking on the Import host list button Please note that the list should be a text file containing one computer name or IP address per line lt 3 Wake onan x Send Wake ON LAN signal to the computers listed below Add Ej Import Edit ie Remove 9 Determine MAC DEMO6 XPPRO DEMOS XPPRO DEMO2 W2K35 DEMO3 W2kKS Next X lt Close You also must determine the MAC address of all the computers in the list To do this click the Determine MAC button If the MAC address cannot be resolved automatically highlight the computer click Edit and en
9. Next X Close By using this option the browser on your client computer will not prompt you about an unknown Certificate Authority CA every time you make a secure connection to RemotelyAnywhere Your client browser will instead recognize the CA certificate and automatically identify the computer you are connecting to If you install the certificate and establish a secure connection no warning messages will mean that the connection is verified and you are in fact entering your login credential into a computer you have chosen to trust Copyright 2007 LogMeln Inc All rights reserved Page 17 of 28 Network Console User Guide To use this feature simply do the following Step 1 Click Next and a dialog box will appear prompting you to enter authentication details for the remote replicated configuration f Use current logon credentials Use Computer List s login information for each computer Use the Following usernamelpassword For all the target computers User name Password Domain Step 2 Select the type of authentication you would like to use then click Next Note the authentication must be valid for all the computers you select Step 3 The Console will display the Certificate Servers it has detected on the network on a drop down list Select the Certificate Server from which you want to retrieve certificates for copying then click Next The Console will deploy the certificates from the Certificate Server
10. Prompt j 2 Eile Transfer l 4 Enterprise Configuration ty Replicate Configuration i Remote Control Ca Certificate Manager ipi Wake n LAN a Monitor Host Uninstall RemotelyAnywhere xa MSI file configuration E Open Remotely4anywhere 1 l fers aP Install Remotely4nywhere Copyright 2007 LogMeln Inc All rights reserved Page 12 of 28 Network Console User Guide The Enterprise Configuration tab page will appear in the main content window as shown here P RemotelyA4nywhere Remote Install Enterprise Configuration x Step 1 Select the computers you would like to configure then click Next to continue You may also drag computers or folders From the network panel and drop them in the list Add Ej Import W Remove Next X lt Close This tab page allows you to do the following things Add new computers to the list There are three different ways you can do this You can press Add button and enter the computer name manually you can drag and drop computers from the Computer List field or you can import a list of computers from a file by clicking on the Import host list button Please note that such a list should be a text file containing one computer name or IP address per line Remove computers from the list This is done by selecting them and clicking Remove Cancel the process This is done by clicking Close Copyright 2007 LogMeln Inc All rig
11. TERNAME description DESCRIPTION hostid HOSTID Opens a remote control session to the specified computer e The computer must have been previously added to your computer list Imifiletransfer computer COMPUTERNAME description DESCRIPTION hostid HOSTID Opens a file transfer session to the specified computer e The computer must have been previously added to your computer list openmycomputers email EMAIL Opens the My Computers page of the specified account Copyright 2007 LogMeln Inc All rights reserved Page 23 of 28 Network Console User Guide Valid parameters are computer COMPUTER The machine to perform an operation on port PORTNR Specify the HTTP listener port for RemotelyAnyhere login USERNAME Specify the name of the user to connect pass PASSWORD User s login USERNAME password domain DOMAIN Specify the domain to which the user login USERNAME belongs ntlm Use NTLM authentication for connection ssl Use SSL encryption for the specified connection computers COMPUTER1 COMPUTER2 COMPUTERN Computer list to perform an operation on computerfrom COMPUTERFROM Machine to perform an operation on computersto COMPUTERTO1 COMPUTERTO2 COMPUTERTON Computer list to perform an operation on description DESCRIPTION Description that uniquely identifies a LogMeIn computers COMPUTER1 COMPUTER2 COMPUTERN computerfrom COMPUTERFROM computersto COMPUTERTO1 COMPUTERTO2 COMPUTERTON descrip
12. Use this setting to detect and temporarily lock out potential intruders on the host computer s on which you eventually install RemotelyAnywhere This security precaution allows you to configure two specific types of filter These are called the Denial of Service Filter and the Authentication Attack Filter Copyright 2007 LogMeln Inc All rights reserved Page 20 of 28 Network Console User Guide e IP Address Filter Allows you to specify exactly which computers are allowed to access RemotelyAnywhere on your system e Advanced Options Here you can set advanced preferences such as whether to disable HTML based remote control enabling debug level logging and HTTP content compression and customized login messages Click any of the listed values to configure them At the bottom of the main display area you can also select to load the default values for the msi file or import the configuration settings from another RemotelyAnywhere installed computer on your network Click Next to set the configuration of the msi file Step 3 The location of the configured msi file will be displayed in the main display area To deploy the msi simply copy it to one of multiple computers and initiate its installation 15 Host Monitoring Host Monitoring also available for LogMeIn machines with the Network Console version 6 20 130 allows you to interactively monitor your CPU and memory usage screen content interactive users number of connections
13. affic Windows Server 2003 Standard Edition 5 2 build 3790 100 CPU Intel Pentium 4 Northwood at 2392 MHz Physical memory Me 67 Total 255 48 MB amp Remote Control Commit memory a 19 Total 812 32 MB 6 File Manager Last booted 3 days 3 hours 53 minutes ago J e 0 File Share Interactive User LMI DEMO administrator MS TCP L back interf r amp Guest Invite ms Source oopback interface Events Set Filter Chat Frequency 0 00 00 02 Refresh Type Generated Source Event ID Computer Management 9765 j 9765 j a A 9 1 2006 12 16PM USER32 1076 Max Inbound kbit s Max Outbound kbit s __ Apply lt Computer Settings Px 9 1 2006 12 15PM Service Control M 7000 3 Scheduling amp Alerts iii ER EREA A acd Disk Drives Q m Performance Info 2 9 1 2006 12 15PM Service Control Manager 7009 Drive Size ax Space 2 Security Q 9 1 2006 12 14PM W32Time 29 C 4 086 81 MB 529 75 MB E 38 Gf Preferences A 9 1 2006 12 14 PM W32Time 14 Custom Pages Scheduled Tasks Lasts A eee Tops gt A Name Last Run Next Run Status There are no scheduled tasks Mame CPU Memory 79 LogMeln exe 4 44 928 00K5 POSERE Q Y9 Explorer EXE 1 17 120 00 KB User Host Name Access Started Access Finished ica System 1 220 00 KB LMI DEMO administrator 213 134 11 178 9 4 2006 4 03 PM still on 1 svchost exe 0 44 880 00 KB LMI DEMO administrator 213 134 11 178 9 1 2006 1 16PM 9 1 2006 1 18 PM sqlservr exe 0 28 868 00KB LMI DEMO adm
14. al of your choosing e Remove unknown computers from the list Check this box to have the Console to remove unknown computers from the list Proxy Under the Proxy tab you can specify the proxy server to use when the Network Console needs to access the Internet If the proxy server requires authentication you need to fill the username and password fields as well You can also manually set up proxy settings by filling in the Proxy username and Proxy password fields In addition you can click the Get proxy settings and Test proxy settings tabs respectively to retrieve and test the current proxy settings Copyright 2007 LogMeln Inc All rights reserved Page 22 of 28 Network Console User Guide 17 Command Line Arguments Usage RAConsole command lt parameteriI gt lt parameter2 gt lt parametern gt Valid commands are remotecontrol computer COMPUTER port PORTNR login USERNAME pass PASSWORD domain DOMAIN ntlm ssl Opens a RemoteControl session on computername port e You must specify a computername computer e If you do not specify a port number port 2000 is assumed telnet computer COMPUTER port PORTNR login USERNAME pass PASSWORD domain DOMAIN ntlm ssl Opens a Telnet session on computername portt e You must specify a computername computer e If you do not specify a port number port 2000 is assumed filetransfer computer COMPUTER port PORTNR login USERNAME
15. another Please also note that you can perform any of the functions listed in the Wizard from within the Network Console user interface net gt See sections 7 and 16 below O Import a list of your computers into the Network Console Copyright 2007 LogMeln Inc All rights reserved Page 3 of 28 Network Console User Guide 6 User Interface Once you have selected and used an option on the Wizard the Network Console s user interface will appear P BE Meteark Cancale J TE aen The menu items are grouped at the top of the screen while a Fanano re heated list of machines on your network is displayed under Computer Computer List E Remotebyarnrbere Hoots List on the left side Please note that the available menu items correspond to the computers selected on the Computer List if a particular menu item cannot be used for the computers selected they will appear grayed out The rest of the screen is taken up by the main content window where you can access the machines listed on the left and perform other Network Console functions Using the options under Window in the menu items you can modify the display properties of the windows open in this main content area Content windows can be tiled or cascaded as well as freely resized The RemotelyAnywhere machines listed in the Computer List field are labeled as follows e Workstation without RemotelyAnywhere installed e Workstation with RemotelyAnywhere installed
16. computer check in the Use LogMeIn Password Authentication radio button and fill in the password field an find Log laa any Copyright 2007 LogMeIn Inc All rights reserved Page 28 of 28
17. dentials of the user that is currently logged on The query will fail if the specified user does not have logon rights on the remote machine Copyright 2007 LogMeln Inc All rights reserved Page 6 of 28 Network Console User Guide e Use the following username password for all target computers o The Network Console will scan the remote computers using the specified username and password including the domain combination e Save this login information o Check this box and the specified authentication method will be saved for each target computer in the Computer List section enabling faster access to the computer for future remote control file transfer etc sessions Note All passwords are encrypted and stored in the computer s registry and memory If you export your predefined section it will also automatically export all your stored passwords encrypted of course Only the person who exports the passwords can import them and only on the specified computer You have to use the same account to perform this function otherwise your passwords again This only applies to your stored passwords as the other settings can be imported again 8 Quick Connect To quickly connect to a machine running RemotelyAnywhere select Quick Connect from the Quick Start dialog box or from the File menu The following dialog box will appear see next page To directly connect to a machine enter the name of the computer to which you wish to c
18. dvanced Log settings Here you can modify the general settings for RemotelyAnywhere and the Syslog settings e ODBC messages Allows you to configure how messages from RemotelyAnywhere s System Monitoring and Scripting features are written to a database The configurable values include Data Source User name amp Password for access to the data source and the Table Name for the table in which the messages are to be stored e License Here you can view the license on the selected msi file or paste an alternative RemotelyAnywhere license for the eventual installation s e Remote Control gt Advanced Here you can set preferences for how the host computer behaves while it is being controlled remotely Options include whether to disable the host keyboard and mouse blank the host s monitor and automatic clipboard size among others e Telnet Server gt Client Here you can specify which port address you want RemotelyAnywhere to listen on for telnet connections This defaults to the standard telnet port of 23 and all available interfaces Changes take effect when the service is restarted e SSH Server gt Advanced SSH Settings As with the Preference options for the Telnet Server this dialog box allows you to view and modify SSH related options The IP and address options are the same as above but with the default port of 22 which is standard for SSH connections Changes will take effect when the service is restarted e IP Address Lockout
19. e When RemotelyAnywhere or LogMeIn IT Reach is being accessed by a web browser by default it attempts an ActiveX based version of the remote control for use with Internet Explorer and if that fails a Java based version When RemotelyAnywhere is being accessed by the Network Console a native remote control interface based largely on the ActiveX version is used Please consult the relevant section of the RemotelyAnywhere or LogMeIn IT Reach User Guide for more information on remote controlling the desktop Command Prompt Using this feature you can open the command prompt on the host computer In addition to all the Telnet functionality available when accessing a machine remotely via a web browser the Network Console offers extra functionality through the toolbar at the top of the open window With this toolbar you can from left to right mark a rectangle for selection copy data paste data and view the remote clipboard as in Remote Control above File Transfer The File Transfer feature allows you to securely transfer files between the local host and the remote computer synchronize folders and delete and rename files The File Transfer component looks and behaves similarly to the File Transfer component found in RemotelyAnywhere and LogMeIn IT Reach Please consult that portion of the RemotelyAnywhere or LogMeIn IT Reach User s Guide for further information on its operation Remote Install Enterprise Configuration and Replicate
20. e Workstation on which it cannot be determined whether RemotelyAnywhere is installed e Server without RemotelyAnywhere installed e Server with RemotelyAnywhere installedi Quick Launch Toolbar The quick launch bar allows easy access to the main features of your most recently used functions and is displayed at the left of your browser window The Quick Launch toolbar buttons for RemotelyAnywhere include Remote Control File Transfer Command Prompt and Open RemotelyAnywhere For LogMeIn these buttons include Remote Control File Transfer and Open LogMeIn The buttons are placed right under the main menu You can hide the toolbar under the View menu item s Quick Launch Toolbar option The toolbar appears as follows Computer Name Stores the 10 most recently used computer names You can select one of them or type in a new one with LogMeIn you can only enter Computer names that already exist on the Computer List Port Number Contains the port number of the RemotelyAnywhere server you would like to connect to If you select a computer name in the combobox the port number will be pre filled automatically with the proper value Open RemotelyAnywhere or Open LogMeIn Remote Control Command Prompt File Transfer Allows you to connect to the computer name port number you just selected Copyright 2007 LogMeln Inc All rights reserved Page 4 of 28 Network Console User Guide 7 Network amp Subnet Scans Network Scan This option w
21. esolution and network speed are also displayed on the following page Advanced Under the advanced tab you can find whether it is a workstation or a server The OS version and a description can also be found as well as a record of any errors Wake On LAN Here you can specify the MAC address Network Address and Subnet Mask of the computer to use at Wake ON LAN feature The MAC address of the computer can be automatically detected with the determine button Open RemotelyAnywhere Finally you can simply open up RemotelyAnywhere s normal web interface and gain access to all the remote tools that would normally be available to you when accessing RemotelyAnywhere through a web browser This is also the default action if you double click on a machine name in the Computer List field You can simultaneously open as many computers RemotelyAnywhere interfaces as you like when using the Network Console as they will each occupy a window in the main content frame Copyright 2007 LogMeln Inc All rights reserved Page 9 of 28 Network Console User Guide 10 Remote Install Uninstall and Upgrade One of the most useful functions of the Network Console besides keeping track of and accessing the RemotelyAnywhere or LogMeln installations on your network is the additional functionality for installing RemotelyAnywhere or LogMeIn on remote machines Installing RemotelyAnywhere To install RemotelyAnywhere remotely right click on a computer or
22. etwork Console User Guide 1 About the Network Console If you manage a significant number of RemotelyAnywhere and or LogMeIn installations then the Network Console presents a number of considerable advantages for you You probably know that one of the foremost advantages RemotelyAnywhere and LogMeln offer the user is that special client software is not required to access a remote machine Once RemotelyAnywhere or LogMeIn are installed you can simply open a web browser from anywhere and access your remote machine But what if you need access to several machines What if you want to push installations across your network What if you want to copy specific configuration settings to many machines at one time This is where the Network Console comes into its own This guide takes you through the various features of the Network Console with the detailed information you ll need to get the most out of this advanced network management tool 2 Downloading and Installing the Network Console You can download the Network Console from the LogMeIn website here To install download and run the installer Please note that the Network Console also works with LogMeIn 3 Licensing The Network Console is a licensed product meaning you have to obtain your own license to use it You can obtain a license by either purchasing one or getting a 30 day trial license Trial License Fill out our registration form and install the product When you run the p
23. hts reserved Page 13 of 28 Network Console User Guide Click Next and a dialog box appears prompting you to enter authentication details for the remote enterprise configuration R Remotely4nywhere Remote Install 6 Enterprise Configuration x Step 2 Select the type of the authentication you would like to use at remote computers Use current logon credentials O Use Computer List s login information for each computer O use the following username password For all the target computers User name Password Domain Back Next X Close Click Next and on the following screen you will be able to configure the various settings according to your needs You will notice that some fields have default values already entered These represent the merged configuration settings that already existed on the selected machines Enterprise Configuration x Step 2 Set the configuration values then click Next to continue m You are configuring the following computers Computer list Appearance Network Advanced Access control Colors E Log settings Advanced Log settings ODBC messages im License Remote Control Advanced Telnet Server Client SSH Server Advanced SSH Settings IP Address Lockout IP Address Filter Advanced Options SE y Next X Close The default values are calculated as follows When you clicked Next on the previous screen the Networ
24. ill search your Windows network for domains and computers on which RemotelyAnywhere is already installed During the scan your current login credentials are used It is recommended that you run the scan with an Administrator account You can also choose from the following search options Network Scan Search Options e Search for all kinds of computers The Network Console will scan your network For domains andlor computers Click e Search for computers with RemotelyAnywhere installed Next to specify the authentication type to be used during the scan e Search for computers without RemotelyAnywhere installed The results of the scan will be displayed in the Computer List field on the left of the Network Console The machine status is labeled according to the icons shown in the above User Interface section of The Following network container wil be scanned Sear Ll upliu is this document so you ll know at a glance whether it s a server or a l Search for domains only workstation and whether or not RemotelyAnywhere is already Computer type to searzh For installed if this can be determined during the scan Search For all kind of computers The check box shown within Search Options allows you to choose whether or not to only search for domains during your scan Sanaa Subnet Scan With a Subnet Scan you can scan an IP address range for existing RemotelyAnywhere installations You are given the choice of scanning
25. inistrator 213 134 11 178 9 1 2006 1 16 PM 9 1 2006 1 17 PM Lost Installed Hotfixes woit reach zl Computer File Server 1 Host Status Online Subscription Status null NUM Copyright 2007 LogMeln Inc All rights reserved Page 27 of 28 Network Console User Guide Open My Computers page Right click on the selected account and select the Open My Computers Page option LogMeIn Hosts E a o ase j Master Account Holder of 3am Labs ir Back up Server 3 l T CAD dual drive T DEMOS PPRO o Ti File Server 1 y T Mail Server 2 T Reception desktop PE TE open My Computers Page if Install LogMeIn lal Refresh Content Remove Add Folder Sort E Properties If no login information for the selected computer has been saved or if this is the first time you ve connected to the computer remotely you will be prompted to enter the information in the following dialog box Check the Save login information box to save the login information under the Computer List Use Windows Authentication User name Password Domain C Use LogMeIn Password Authentication Password Save login information Note If you are accessing this computer with a Windows account check in the Windows Authentication radio button and fill in the user name domain optional and password fields above If you use a LogMeIn computer password to access this
26. installations with identical configurations in accordance with the rules of your network environment Note Changing the MSI file this way will invalidate the LogMeIn digital signature on the installation binary The executables contained within will remain individually signed To use this feature simply do the following Step 1 Select MSI File Configuration from the Command drop down menu Alternatively you can right click on a computer or group of computers in the left side navigation pane and select MSI File Configuration In the main display area you will be prompted by the Browse button to select the RemotelyAnywhere installation file ra msi file to configure Click Next Step 2 You will be prompted to select and configure the msi s values in a navigation tree that appears in the main display area The listed values include e Appearance Here you can tailor to your liking the look of RemotelyAnywhere installations that are deployed from the configured msi file e Network gt Advanced Here you can configure TCP IP port settings in addition to settings for IP filtering limits for File Transfer downloads and HTTP Tunneling e Access Control Here you can set user permissions for RemotelyAnywhere on installations that are deployed from the configured msi file e Colors Here you set the color scheme for the RemotelyAnywhere interface on installations that are deployed from the configured msi file e Log settings gt A
27. k Console queried the configuration settings from the selected machines A single value was merged as follows The Network Console checked if the setting were the same on all machines If YES this is the value shown If NO then the checkboxes will be grayed out strings will display empty fields and combination boxes will be shown in an undefined state Copyright 2007 LogMeln Inc All rights reserved Page 14 of 28 Network Console User Guide Types of Values Three state checkboxes representing Boolean values Checked the values will be written to all computers with the value TRUE 1 Unchecked the values will be written to all computers with the value FALSE 2 Grayed this value will be skipped and will remain the same on all computers Input fields for representing string values The values in fields left blank will not be written to the target machines Combo box If you select lt diverse gt the value will be skipped List view Gray items will be skipped and black items will be written to all computers Tree view Gray items and all their descendants will be skipped Black items and all their descendants will be written to all computers Configuration Categories For a detailed reference of what the various configuration categories mean we advise you to refer to the appropriate parts of the RemotelyAnywhere User s Guide in the chapters on Security and Preferences They are listed here for your reference with added notes whe
28. le3xSeN0dF3Pty3XkFIBIROJuJDH91rxP lt g v Back Next X Close Copyright 2007 LogMeln Inc All rights reserved Page 10 of 28 Network Console User Guide Step 3 Click Next and a dialog box appears that prompts you to enter authentication details for the remote installation P Remotely4nywhere Remote Install x Step 3 Select the type of the authentication you would like to use at remote computers Use current logon credentials O Use Computer List s login information for each computer O Use the following username password For all the target computers User name Password Domain CA Back EY Next X Close id Step 4 When you click the Next button the Network Console will install or upgrade RemotelyAnywhere on the selected machines Requirements for Remote Installations and Upgrades These conditions must be met in order to remotely install RemotelyAnywhere using the Network Console I RemotelyAnywhere needs to be installed on the machine on which you re running the Network Console 2 The local user on the client must be an Administrator on the remote host or must have a valid Administrator account on the remote host Uninstalling RemotelyAnywhere To uninstall RemotelyAnywhere remotely right click on a computer or group of computers in the Computer List field on the left and select Uninstall RemotelyAnywhere or use the option in the Command menu This is a four step proced
29. licking the computer s thumbnail or by selecting Reconnect in the pop up menu e Open RemotelyAnywhere Opens up the computer s RemotelyAnywhere window e Remote Control Starts a remote control session with the selected computer e File Transfer Starts a file transfer session with the selected computer e Command Prompt Starts acommand prompt session with the selected computer Copyright 2007 LogMeln Inc All rights reserved Page 21 of 28 Network Console User Guide e Refresh screenshot Allows manual refresh of the screenshot You can also set a screenshot refresh time interval in the settings dialog box e Host Monitoring settings To set the Host Monitoring settings click the Settings button on the toolbar You can also find these features on the main menu under Host Monitoring Host Monitoring Settings Load host monitoring page at startup Check this box to automatically display the computers you monitored during your previous Hosting Monitoring session Automatically download screenshot Check this box to have the screenshots taken from the computers in the time interval of your choosing Note this interval must be between 5 and 7200 seconds 16 Network Console Settings Under View gt Settings in the menu you can modify the default settings for the Network Console itself The dialog box that is displayed organizes the information under four tabs Workspace Under the Workspace tab you can select to have the Co
30. ls in the next window then click to select which version of LogMeIn you would like to install LogMeIn Pro LogMeIn Pro Trial LogMeIn IT Reach or LogMeIn IT Reach Trial Click Next Step 5 Select to use the current logon credentials for the remote installation the Computer List s login information for each computer or enter a username and password for all the target computers Copyright 2007 LogMeln Inc All rights reserved Page 26 of 28 Network Console User Guide E Network Console File Wew Command Window Help Computer name lt type a computer description here gt FS LogMeIn Hosts ef S Refresh Content Remove Add Folder Sort Properties Step 6 When you click the Next button the Network Console will install LogMeIn on the selected machines Other LogMeIn Options Connect to a computer directly To directly connect to a host computer installed with LogMeIn without having to enter its login credentials double click on the computer Its desktop will be displayed on the Network Console Note you cannot use this functionality to access host computers installed with the free version of LogMeIn E network Console alas File view Command Window Help Computer name File Server 1 Open LogMeIn TY Remote Control File Transfer Mail Server 2 x Dashboard Help Disconnect 4 Dashboard al Connected to Mail Server 2 System Information Network Tr
31. nsole perform the following actions on startup under the On startup section e Display Quickstart wizard Check this box to have the Quickstart wizard display itself automatically upon startup of the Network Console e Automatically expand last used LogMeIn account Check this box to have the Console automatically expand the list of computers linked to the LogMeIn account that was last used on the Console To set the Network Console s security settings look under the Security section e Display SSL warning dialog box at Add new host command Check this box to have the Console display an SSL warning dialog box when the Add new host command is used e Display warning dialog box when a non secure connection is not supported by the target host Check this box to have the Console display a warning message when the target host detects and does not support a non secure connection e Warn about invalid site certificates Check this box to have the Console display a message warning of invalid security certificates e Warn about certificate revocation Check this box to have the Console display when a target host s security certificates have been revoked Host Monitor See Host Monitoring section above Section 12 LogMeIn Two options are displayed under the LogMeIn tab under Account Maintenance e Automatically refresh expanded LogMeIn accounts Check this box to have the Console automatically refresh LogMeIn accounts at a time interv
32. onnect select an operation and click OK The available operations are e Remote Control e Telnet e File Transfer e Open RemotelyAnywhere The selected option for session type will determine the contents of the main area Quick connect Computername Pt 2000 Login Use SSL to connect Use NTLM for authentication Password authentication Session type Remote Control C Command Prompt C File Transfer Open Remotelwanywhere Ce Copyright 2007 LogMeln Inc All rights reserved Page 7 of 28 Network Console User Guide 9 Operations Whether you use the Command option in the Menu the Quick Connect dialog box or the context menu in the Computer List field many operations can be performed via the Network Console 1 Remote Control Uninstall RemotelyAnywhere Command Prompt MSI File Configuration File Transfer Refresh Enterprise Configuration Remove Replicate Configuration Ping Certificate Manager Properties Wake on LAN Open RemotelyAnywhere Install RemotelyAnywhere Remote Control One of the central features of RemotelyAnywhere and LogMelIn IT Reach is its advanced ability to remotely control the computer on which it is installed thus enabling you to authentically replicate the experience of sitting in front of the host computer regardless of where you actually are in the world When you select Remote Control the host machine s display is shown and you can then manipulate the keyboard and mous
33. port the file into the registry Note In this case all your other saved information will be lost because it will be overwritten by the imported hosts Option 2 Run the Network Console and use the Import Computer List option under the File menu In this case the program will ask whether you want to overwrite your existing After you ve made your selections for either a Subnet or Network scan click Next to choose your authentication preferences The Network Console will query each remote host for useful data including the following e RemotelyAnywhere listening port e RemotelyAnywhere version e The RemotelyAnywhere installed path e Operating system version e Computer description e The MAC address of the computer s network adapter These data are queried by the RPC Remote Procedure Call which can only function when the Network Console has been authenticated on the remote host You can select your authentication preferences for RPC calls in the dialog box Network Scan Authentication Select the type of the authent cation vou would like to use when scanning a computer Use current logon credentials Use the following usernameipassword For all the target computers User name Password Domain Save this login information Far all detected computers lt Back Finish Cancel e Use the current logon credentials o Select this option and the Network Console will the scan the remote computer with cre
34. re there is additional functionality or different usage from that detailed in the RemotelyAnywhere User s Guide Computer list Here you can see a list of the computers you are currently configuring It is not possible to add or remove machines from this list Doing so would necessitate restarting the Enterprise Configuration process from the beginning Appearance You can set the custom HTTP directory and the custom HTTP index file here Network General and Network advanced SMTP and Dynamic IP support Access Control Colors Systray Settings Log Settings OBDC Settings License Remote Control and Remote Control Advanced Telnet Server and Telnet Server Advanced SSH Server IP Address Lockout IP Address Filter The IP address filters are displayed in a tree view There are two types of item The IP profile item encapsulates a certain amount of IP filters You can define several IP profiles but only one of them can be active The active IP profile can be switched on the Network configuration page A new one can be added by typing its name into the Profile names field and clicking on the Add button An IP filter item can be added by clicking on the Add button Deploying the configured values Finally you can deploy the values you have configured by clicking the Deploy configuration gt gt button in the bottom right corner Replicate Configuration The Replicate Configuration option is a one to many configuration distrib
35. roduct for the first time the following will occur after the installation it will connect to our server and download a trial license If your registration is successful the Network Console will receive the license and install it as a background service If you don t have a valid license it will prompt you to enter it at startup Purchasing a License You can buy your license from one of our RemotelyAnywhere resellers You can find contact information for our resellers in this documentation or on the RemotelyAnywhere website After you receive your license copy and paste it into the license dialog box Changing and Entering the License Network Console will not start until you enter a valid license If you already have a valid license and you want to change it for example you have a trial version and you ve purchased the product you can copy and paste the new license by choosing License under the Help menu Copyright 2007 LogMeln Inc All rights reserved Page 2 of 28 Network Console User Guide 4 Network Console Features Guide Important Note for LogMeIn IT Reach users Not all of the Network Console s functionality is available for LogMelIn IT Reach Please review the table below to see which features apply to RemotelyAnywhere and which to LogMeln IT Reach The specific features that apply to a particular product are also indicated next to the chapter headings of this guide For detailed instructions on how to
36. sole The status includes the version of LogMeIn installed on the host computer amp LogMeIn IT LogMeIn Pro Unknown LogMeIn version gt LogMeIn Free Note Host computers that have the free version of LogMeIn installed are not accessible via the Network Console 5 An X superimposed over the host computer s icon is displayed if the host is not remotely accessible for example because the machine is switched off Note The Network Console automatically lists all host computers attached to a LogMeIn account once you add that account to the Computer List Any changes you make to the list of host computers as displayed on the specified account s My Computers page in LogMeIn are mirrored automatically on the corresponding list displayed by the Network Console Properties To view the properties of a host computer installed with LogMeIn right click on the computer and select the Properties option The following dialog box is displayed Step 2 Next right click on a computer or group of computers in the Computer List field on the left and select Install LogMeIn or use the option in the Command menu Step 3 The target computer is shown in the field at the top with name installation path and port You can add edit or remove machines with the buttons on the bottom You can also select to use the LogMeIn settings of the machine you are sitting at for the remote installation Step 4 Enter your LogMeln credentia
37. tegories are the same as those detailed above under Enterprise Configuration Step 2 Please select the configuration categories you would like to replicate to the target hosts then click Next to continue a T Vv M B mj a Iv a E Ej Bj M m mj E ane 228 LogMet Copyright 2007 LogMelIn Inc All rights reserved Page 16 of 28 Network Console User Guide Step 3 Click Next and a dialog box will appear prompting you to enter authentication details for the remote replicated configuration f Use current logon credentials Use Computer List s login information for each computer Use the following username lpassword For all the target computers User name Password Domain Finally by clicking the Next button the status page will be displayed and you will be able to trace the replication process 12 Certificate Manager This option allows you to retrieve security certificates from a Certificate Server on your network and copy them to the certificate store on one or multiple RemotelyAnywhere installed computers on the same network S Enterprise Configuration y DEMO4 W2KS Replicate Configuration e Certificate Manager x Step 1 Select the computers where you would like to send certificates then click Next to continue You may also drag amp drop computers or Folders From the computer list E Import F Remove DEMOS XPPRO DEMO6 XPPRO Fw I54 HARDWARE 1 W2K3
38. ter the address manually or remove the computer from the list before proceeding The Net Address and Subnet Mask fields indicate the network the remote computer resides on If each computer has its MAC address NetAddress and Subnet mask triple specified the Console sends out the magic packets to prompt the computers to come online Note The Wake On LAN functionality only works with computers that have a Network card mainboard that supports Wake On LAN This feature is enabled under the network card settings Enabling Wake on LAN in Windows XP Select My Network Places on Windows Start menu and then right click to select Properties On the Network Connections page select your network adapter and right click Properties Click Configure on the Local Area Connection Properties dialog box Your network card s configuration dialog box will appear Select the Power Management tab and check Allow this device to bring the computer out of standby RWDN Copyright 2007 LogMeln Inc All rights reserved Page 19 of 28 Network Console User Guide 14 MSI File Configuration This feature allows you to pre define RemotelyAnywhere settings in the installation binary itself When RemotelyAnywhere is deployed using the modified MSI it will use the settings specified in the binary file saving you from having to re configure every installation after the fact This feature is useful because it allows you to deploy multiple RemotelyAnywhere
39. tion DESCRIPTION Description that uniquely identifies a LogMeIn host from your Computer List section hostid HOSTID The unique identifier of the LogMeIn host that have been generated by the LogMeIn Gateway email EMAIL The email address that is associated with an account Copyright 2007 LogMeln Inc All rights reserved Page 24 of 28 Network Console User Guide 18 Using the Network Console with LogMeIn The Network Console integrates seamlessly with LogMeIn LogMelIn s gateway based remote access solution for computers outside the LAN This integration allows you to quickly access host computers on your network that have LogMeln installed much in the same way that you would access those installed with RemotelyAnywhere Individual LogMeIn accounts are listed by their email addresses on the Network Console s Computer List navigation bar where they appear under the LogMeIn Hosts menu tree item All host computers linked to a specific LogMeIn account appear as sub items below the specified account s e mail address Adding a LogMeIn Account to the Navigation Bar Step 1 Right click on LogMeIn Hosts on the navigation bar and select Add LogMeIn Account Network Console File View Command Window Help Computer name lt type a computer description here gt Fal i P LogMeIn Hosts 3 wake On Lt E ma Master Account Holder of 3am Labs Send Wake O eel Back up Server 3 z amp CAD dual drive ps KY File Server 1 Add folder i
40. ure Step 1 The name of the target computer s is shown in the field at the top along with the option to delete RemotelyAnywhere files after the uninstallation Step 2 Click Next and a dialog box appears that prompts you to enter authentication details for the remote uninstallation Step 3 When you click the Next button the Network Console will uninstall RemotelyAnywhere from the selected machine s Copyright 2007 LogMeln Inc All rights reserved Page 11 of 28 Network Console User Guide 11 Enterprise Configuration amp Replicate Configuration Enterprise Configuration Using the Enterprise Configuration option in the Network Console you can push your desired configuration settings to multiple machines across your network quickly and easily Select the computers for configuration from the Computer List field on the left hand side of the screen Then right click and select Enterprise Configuration AFFI E a O Remote Control A Command Prompt A A File Transfer i Bs a Enterprise Configuration l Bi BI Replicate Configuration 1D Certificate Manager Wake On LAN at Monitor Host cL es ee ee SL ra Install Remotely Anywhere F X Uninstall RemotelyAnywhere H i Remove g Ping computer l Refresh wer Properties Open Remotely4nywhere or select this option under Command in the main menu Command Window Help Quick Connect el ay g Command
41. use the Network Console with LogMeIn IT Reach please see the Using the Network Console with LogMeIn section at the end of this guide Remotely LogMeIn Network Console Feature Anywhere IT Reach Quick Start vV vV Network amp Subnet Scans vV Quick Connect vV Remote Control vV vV Telnet v File Transfer vV vV Open RemotelyAnywhere vV Open LogMeln vV Open My Computers Page v Remote Install Uninstall and Upgrade vV vV Enterprise amp Replicate Configuration vV Certificate Manager vV Wake on LAN vV MSI File Configuration v Host Monitoring vV vV Command Line Arguments vV vV 5 Quick Start Wizard The Wizard prompts you to select one of the following three options Network Console Setup Wizard x I Find computers on your network that have The Network Console works with both LogMeIn and Remotely Anywhere installed Remotely nyanere This wizard will allow you to gt network we console 2 Add LogMeln accounts and all the computers that belong to that account e Find computers on your network that have pemotelvArywhere installed 3 Import a list of your computers into the Network oy Add LogMeln accounts and all of the computers that belong Console to that acccunt To perform any of these functions simply click to select the option you want and follow the Wizard instructions After you ve performed one function you can return to the beginning of the Wizard to Z Display this dialog upon startup select
42. ution tool It is typically used to distribute a fine tuned RemotelyAnywhere configuration to a selected group of computers First select the source computer from the Computer List field and select Replicate Configuration either by right clicking or from the Command option in the main menu Having done this the Replicate Configuration page will be displayed in the main content window Step 1 The source computer s name will be displayed in the title bar of the main content window You can add destination computers for the replicated configuration settings in 3 ways Copyright 2007 LogMeln Inc All rights reserved Page 15 of 28 Network Console User Guide You can enter the computer name by clicking on the Add button and enter the name manually into the upcoming dialog box you can drag and drop computers from the Computer List field or you can import a list of computers from a file by clicking on the Import host list button Again please note that such a list should be a text file containing one computer name or IP address per line Step 1 You are about to replicate the configuration of DEMO4 W2KS Select the computers where configuration values should be replicated then click Next to continue You may also drag amp drop computers or folders from the computer list Step 2 Before starting replication you should select at least one configuration category from the checkbox menu that appears in the next dialog box These ca
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