Home

User's Guide - POS

1. the 5964 display C gt co gt 24V USB Cash Drawer RS232 4 Line In 8 _ d i ex d Mouse my OVE O a O dr RR o ba AS232 2 Parallel Parallel y d E uss Cumo O RH ams o A ES TNS RS282 t LAN 12V US 12V USB NS Powered RS 232 Ports A B or D if available RS 232 497 0422833 1m 1416 C725 0010 497 04228324 4m 1416 C725 0040 21030 For more information refer to the NCR 5964 12 1 Inch Touch LCD User s Guide B005 0000 1324 2 10 Chapter2 Hardware Installation Installing a 5942 12 1 Inch LCD Monitor The NCR 5942 can be connected as a remote device E Ca O 24V USB Cash Drawer RS232 4 Line In Gn la E use USB ES sm LAN 12V ISB 12 USB CREO Stine out WH y RS232 2 MOA Powered USB 497 0426160 4 m Beige 1416 C803 0040 497 0428512 4 m Black 1416 C851 0040 21031 1 Connect the LCD Cable to the VGA connectors on both the 5942 monitor and 7458 terminal 2 Connect the Power Cable to the 5942 and to a Powered USB connector on the 7458 terminal For more information refer to the NCR 5942 12 1 Inch LCD Monitor User s Guide B005 0000 1394 Chapter 2 Hardware Installation 2 11 Installing the Transaction Printer The printers can connect through a USB connector or an RS 232 connector It receiv
2. Error logged in WritelOPort RetStatus CDD_E_IOFAILURE Result _T I O write operation failed else RetStatus CDD_SUCCESS Result _T Success m_bIFOpened TRUE InterFace is OPENed initialize Position variable in aCDData array element GetDrawerStatusLIO return RetStatus Chapter 7 Cash Drawer Interface 7 15 AAA dd dd AAA AAA AAA AAA AAA AA AAA AAA AAA AAA AAA TTT void ClosePort if m_bIFOpened m_bIFOpened FALSE AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AA AAA d dd dd dd dd dd AAA CDevice7402 OpenDrawer called from polling thread long OpenDrawer long RetStatus CString RetString WaitForSingleObject g_hHWPortMutex INFINITE TAR 95236 if m_bIFOpened WaitForSingleObject _hPowerMutex INFINITE 3 Set Device in RELEASE State if SetState STATE_RELEASE H Give time for Drawer to see the RELEASE state change then check the drawer position Sleep CD7402_OPEN_WAIT Set Device in IDLE State if SetState STATE_IDLE if GetDrawerStatusLIO DRAWER_O m pCashDrawer gt m_bCapStatus FALSI available return success RetStatus OPOS_SUCCESS else RetStatus OPOS_E_TIMEOUT ED no drawer status zZz El tu T SetState STAT
3. CDevice7402 SetState BOOL SetState DWORD dwState Fire cashdrawer mechanism by setting drawer to the RELEASE State Can t open both cash drawers at the same time Must set H W mutex in OpenDrawerLIO around SetState RELEASE and SetState IDLE to insure this To engage solenoid we must set the solenoid bit HIGH and the ARM bit LOW The ARM bit controls the external arming circuit to drive the solenoid CString sState DWORD bMask DWORD sBytes 0 DWORD oBytes 0 BOOL result TRUE Read select register Solenoid GPIO bits and ARM bit have been set to input when not using if ReadIOPort amp sBytes m_nIOPort_select solenoid bits and ARM bit as outputs Low enables output sBytes sBytes amp CD7402SELECT_GPO result WriteIOPort sBytes m_nIOPort_select else Error logged in ReadIOPort 7 18 Chapter 7 Cash Drawer Interface result FALSE if result switch m_nDrawerNumber Case 1 set solenoid bit high arm bit low bMask CD7402DRWR1SOLENOID break case 2 bMask CD7402DRWR2SOLENOID break Read solenoid bit if ReadIOPort amp oBytes m_nIOPort switch dwState case STATE_RELEASE activate solenoid open cash drawer bit 1 activates solenoid 0 de activates Set the solenoid bit ON to energize leave other bits alone oBytes oBytes b
4. Line In Mouse A Si Je Une Out e TE Kybd RS232 2 Mic CG a CO O RS232 1 Parallel 24V USB 1 Cash Drawer Im ie 2 V USB 1 gt V USB RS232 4 E USB USB _ Cash Drawer Connector Cash Drawer Connector 21035 Chapter 2 Hardware Installation 2 17 Installing a Second Cash Drawer The terminal supports a 2 drawer configuration with a Y cable 1416 C372 0006 1 Place the cash drawer in the desired location within cable s length of the printer Connect the Y cable to the transaction printer cash drawer connector 2 18 Chapter2 Hardware Installation Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines Calibrate the touch screen as part of the installation process Recalibrate the touch screen when the system is installed at its final location Recalibrate whenever the terminal is moved to a new location Recalibrate the touch screen anytime the system has been disassembled for servicing The Touch Screen can be calibrated using Micro Touch Windows or Microcal DOS or it can be calibrated from the BIOS If the Touch Screen or the Retail Daughter Card is replaced the 25 point calibration procedure is necessary If the calibration is consistently off even after performing the 2 point calibration then do the 25 point This should always be done before resorting to tou
5. When you see the American Megatrends logo displayed press Del Keyboard Shortcuts Function Enter SETUP Load AMIBIOS failsafe CMOS SETUP values Display extra AMIBIOS information at boot Switch between AMIBIOS Silent Boot graphical logo and standard text boot screen Boot from Network Device Enter SETUP after system error Load CMOS SETUP defaults after system error Initiate BIOS RECOVERY amp clear CMOS Initiate BIOS RECOVERY clear CMOS amp NVRAM Initiate BIOS RECOVERY preserve CMOS amp NVRAM PopUp Boot Menu Keystroke DEL END INS TAB F12 F1 F2 CTRL HOME CTRL PGUP CTRL PGDN F8 or F11 Notes 7 8 1 2 3 3 2 Chapter 3 Setup Function Keystroke Notes Enter SETUP for serial console redirection H 1 2 3 4 PopUp Boot Menu for serial console redirection F3 1 2 3 4 Activate AMIKey Recovery Boot Services P Lin Notes 1 This keystroke can be configured to be a different value based on the system manufacturer s specification The keystroke listed here is the default setting in AMIBIOSS8 This feature is not enabled in all AMIBIOS products The assigned keystroke amp a short description of its function is typically displayed by the BIOS on system startup These keystrokes are only available when using the AMIBIOS serial console redirection which allows access to the BIOS boot screen via a VT 100 ANSI terminal connected to a serial port This feature i
6. ccccsccsseessseeceeeseeeseeeeseens Removable Power Supply 2 in Removable Hard Disk Eabel Locations anda dla Model Numbers ireo a EE Hardware Module Pentium 4 Embedded ATX Motherboard AA Retail Daughter Cad Other Hardware Features ccccescessesccseeeeeeeceseeseeseeeseeneens Hardware Module Descriptions ess Aerer Motherboard E Geet Dekret ergeet Montara GML GMCH 852GM Graphics amp Memory Controller Aubes sirener South Bridge Features asent sitas Video e Lower Managementin nirien eiiie Cash Drawer Support ss es eesssisseseeiesisssresiesesesresenresesesenren vi Power LED areo iir e e E ia 1 14 MS TO 1 14 VE 1 15 Printer DPS din 1 18 NCR 7167 Printet sianie narsissistar se riie ais 1 18 NCR 7197 Pra a i a a i 1 18 Operator Dis Plain da 1 19 5964 12 1 Inch Touch Screen ooocnnoonocononocnnoncnononnnonocnonnnnnncnncnnnons 1 19 ECATULES A tea 1 20 5942 12 1 INCH Color LCD 1 22 7452 K309 K404 9 Inch Monochrome CRT 1 23 7452 K419 15 Inch Color CRT 1 23 NCR 5932 Keyboard 1 24 109 Key LSB Key DO atl nda idas 1 24 O NS 1 25 115 Key PS 2 Big Ticket Kevboard EEN 1 27 68 Key PS 2 POS E iio 1 27 Feature Sorores onea h E Ns 1 28 NCR 5972 2x20 Remote Customer Display seen 1 31 RER e EE 1 31 Desktop Models asii n 1 32 IN 1 32 NCR 5973 2x20 International VFD Customer Display 1 33 NEE E 1 33 System Configuration Diagram avovciononinoiniraunecon rienda diras 1 34 Compatibilty weir
7. 4 6 Chapter 4 Operating System Recovery Gold Disk Contents This section describes the contents of each of the Gold Disk Images including all the additions and changes that were made on top of the generic operating system For each operating system NCR strongly recommends that the drivers placed in the c install directory be left there for the purposes of servicing and maintaining the system If you are using the information in this section to build your own operating system image and not using NCR s provided OS Recovery image as a base image then we recommend that all installed drivers be placed in a similar c install directory for support Microsoft Operating System License Agreements When purchasing a workstation or kiosk preloaded with a Microsoft operating system the application provider must follow certain license agreement guidelines Listed below are some of the major points of Microsoft s Embedded Software agreement which currently covers DOS Win 3 11 Windows 95 Windows 98 Windows NT Windows 2000 and Windows XPe e The end user application should not permit the user typically a cashier to exit the application so that they may be able to browse the operating system desktop explorer or other Microsoft operating system user interface elements This does not apply to servicing upgrading or diagnosing problems for the workstation by services or field engineers This restriction is meant to ensure that t
8. No Enabled Disabled Disabled Enabled HiSpeed Enabled Enabled Disabled Disabled Disabled Disabled Disabled Disabled PCI PnP Menu Plug Play OS No PCI Latency Timer 64 Allocate IRQ to PCI VGA Yes Palette Snooping Disabled PCI IDE BusMaster Disabled OffBoard PCI IDE Card Auto DMA Channel 0 Available DMA Channel 1 Available DMA Channel 3 Available DMA Channel 5 Available DMA Channel 6 Available DMA Channel 7 Available Reserved Memory Size Disabled 3 8 Chapter 3 Setup Boot Device Priority 1st Boot Device 2nd Boot Device 34 Boot Device 4th Boot Device Boot Menu Boot Settings Configuration Quick Boot Disabled Quiet Boot Enabled Boot Type Cold Boot AddOn ROM Display Mode Force BIOS Bootup Num Lock On PS 2 Mouse Support Enabled Typematic Rate Fast System Keyboard Present Parity Check Disabled Boot To OS 2 No Wait For EU If Error Enabled Hit DEL Message Display Enabled Interrupt 19 Capture Disabled Continuous POST Disabled After Power Failure Last State IBA FE Slot 0441 v 1st Floppy Drive IPS SR244W PM ST320410A Chapter 3 Setup 3 9 Hard Disk Drives 1st Drive PM ST320410A 2 Drive SM ST320012A Removable Drives 1st Drive 1st Floppy Drive ATAPI CDROM Drives 1st Drive PS SR244W Initiate Pre boot Services Hot Key 3 10 Chapter 3 Setup Security Menu Chipset Men
9. PCMCIA wireless adapter supporting 802 11 standard 12 inch LVDS TFT display dual bulb enhanced brightness 3M Touch Systems resistive or capacitive touch sensor Internal Compact Flash adapter Chapter 1 Product Overview 1 9 Hardware Module Descriptions Motherboard Processor Chip Set The terminal uses an Intel architecture processor which permits it to leverage existing software drivers and applications as well as provide the greatest flexibility in choosing an operating system This provides several other advantages e Capable of SW MPEG 1 or MPEG 2 playback at 30 frames per second with 22 kHz stereo audio may be limited by OS constraints e SoundBlaster compatible audio e Expansion capabilities for optional features and future requirements PCI bus and USB The following identifies processors system bus speed and on board memory available on the board e Intel 2 0 GHz Celeron Processor e 128kB L2 Cache e 400 MHz front side bus Montara GML GMCH 852GM Graphics amp Memory Controller Hub e Supports CPU with 400 MHz FSB e Supports Desktop Intel Celeron or Pentium 4 processor with Northwood Core e Memory DDR DRAM 200 or 266MHz up to 2 double sided DIMMs No ECC Support 1GB maximum e Integrated graphics with VGA LVDS LCD and 1 digital video DVO port 1 10 Chapter 1 Product Overview Dual independent display with Windows multi monitor support Shared memory architecture 8 32 MB video memory
10. Perform and I O read from or a write to the configuration data port The ICH4 Configuration Address Register CONFIG_ADDRESS should be defined as follows Configuration Space Mapping enabled Bus number 0x0 Device number 0x31 Function number 0x00 GPIO BASE Port offset address 0x58 The configuration address register at 0x0CF8 value for DWORD access for GPI O GPIO_BASE register 80007858 for GPI O GPIO_CNTL register 8000785C Within the ICH4 the General Purpose I O ports are addressed using an offset from the base address assigned by the BIOS The offset to GP I O ports is as follows GPIO_USE_SEL2 DWORD offset GPIO_BASE contents 0x30 GPIO_IO_SEL2 DWORD offset GPIO_BASE contents 0x34 GPIO_LVL2 DWORD offset GPIO_BASE contents 0x38 Two GPO ports one GPI port of South Bridge VI686B are used to control cash drawer They are defined as below GPIO 33 CD_SOL_A output 0 low turn off solenoid A Output 1 high Activates Solenoid A 7 20 Chapter 7 Cash Drawer Interface GPIO 34 CD_SOL_B output 0 low turn off solenoid B Output 1 high Activates Solenoid B GPIO 32 CD_SW_AB input 1 high Drawer s open Input 0 low Drawer s closed GPIO 35 CD_ARM output 0 low Drawer s solenoid signals enabled Output 1 high disabled There is only one cash drawer status signal CD_SW_AB It is the status of either cash drawer or both cash drawers ah In the PCI device config
11. hardened Point of Sale Solution with an intuitive touch screen interface designed for extended life cycles stability and superior availability Engineered to thrive in the most demanding environments the RealPOS 70 offers leading retailers in Hospitality Convenience Stores and General Merchandise a POS platform that offers the greatest value for their POS investment Unlike other POS solutions the RealPOS 70 sets a new standard by offering an unprecedented combination of standard features including new embedded technology tool free serviceability and maximum configuration flexibility Magnetic Stripe Reader Power Switch 20950 1 2 Chapter 1 Product Overview Hinged LCD The RealPOS 70 utilizes a top hinged LCD which allows extremely quick and easy motherboard access The LCD can be completely removed if necessary for upgrades or repair Functioning much like the hood of a car to gain access to the engine the LCD has a security mechanism allowing it to be locked into place if desired 20932 Chapter 1 Product Overview 1 3 Hardware Options e Integrated 3 Track ISO MSR e Integrated Stereo Module e Integrated Infrared Sensor e PCMCIA for wireless LAN e 128 MB 256 MB 512 MB non ECC Memory DIMMs e 256 MB Compact Flash e Cash drawers 2183 Mid Size Cash Drawer modular 2189 Full Size Cash Drawer modular Dual cash drawer cable e MSR ISO JIS e Keyboard USB Alphanumeric Big Ticket Keyboar
12. Insert the next CD and press Enter to continue 13 Remove the CD from the drive Chapter 4 Operating System Recovery 4 5 Completing the OS Installation Windows 2000 The system automatically reboots when the image recovery is complete and starts the software installation This installation also installs most of the additional software and drivers included in the disk image Complete the installation as follows Accept the license agreement Enter the User Name and Organization Enter the Computer Name for the client Enter the Administrator s Account Password optional Login when prompted after the reboot E H bz Run the touch calibration if using a touch screen Windows NT 4 0 The system automatically reboots when the image recovery is complete and starts the software installation This installation also installs most of the additional software and drivers included in the disk image Note The mouse port is disabled You must use the keyboard to complete the installation The mouse can be enabled later Complete the installation as follows Accept the license agreement Enter the User Name and Organization Enter the Computer Name for the client Enter the Administrator s Account Password optional Login when prompted Ox OLE IN Run the touch calibration if using a touch screen Windows XPe The system automatically reboots when the image recovery is complete and opens at the Welcome screen
13. Install B Promise Raid Card Install Drivers Promise Raid 4 14 Chapter4 Operating System Recovery Special Settings Furthermore the following settings revisions are configured Preinstalled XPe to include the Product ID Number PID Placed the Gold Drive Part Number Date Created LPIN and Release in Registry under HKey Local_Machine Software NCR Gold Drive Established a NTFS primary system partition that fills the entire drive Installed RealTek Audio Driver Installed Intel Chipset Utility Installed Intel LAN Driver Set virtual memory to 384 Added NCR specific EULA Note This product should only be used on NCR RealPOS 80 80c terminals with a Microsoft Windows XPe license Recommendation For each operating system NCR strongly recommends that any drivers placed in the C Install directory be left intact for the purposes of servicing and maintaining the system If you are using this information in order to build your own operating system image and not using NCR s provided OS Recovery image as a base image we recommend that all drivers that are installed be placed in a similar C Instal1 directory for support Chapter 5 BIOS Updating Procedures Introduction This chapter discusses procedures how to update the terminal BIOS by using the parallel CD ROM drive The software is distributed on bootable CD ROM media The drivers that are necessary to run the CD ROM are temporarily installed during b
14. The LED is turned on anytime the power supply is fully on which occurs when the system is on or in standby The power LED cannot be controlled by software When the system is in standby or in a screen saver the power LED notifies the user that the system is powered on and can quickly return to a normal working state MSR The MSR interface supports a maximum of 3 tracks of magnetic stripe information for support of ISO format cards Activate the MSR interface by enabling it in BIOS Setup under IO Configuration The MSR interface controller is a memory mapped device which can reside at system memory addresses CA000 CC000 or D0000 If MSR capability is not desired it may be disabled through BIOS Setup Chapter 1 Product Overview 1 15 Graphics Subsystem The GMCH IGD provides a highly integrated graphics accelerator delivering high performance 3D 2D and video capabilities With its interfaces to UMA using a DVMT configuration analog display LVDS and digital display e g flat panel the GMCH provides a complete graphics solution The GMCH contains an extensive set of instructions for the following e The GMCH also provides 2D hardware acceleration for block transfers of data BLTs The BLT engine e Provides the ability to copy a source block of data to a destination and perform raster operations e g e ROP1 ROP2 and ROP3 on the data using a pattern and or another destination Performing these e common tasks in hard
15. placed in the C Install directory be left in tack for the purposes of servicing and maintaining the system If you are using this information in order to build your own operating system image and not using NCR s provided OS Recovery image as a base image we recommend that all drivers that are installed be placed in a similar C XInstall directory for support Chapter 4 Operating System Recovery 4 13 NCR 7402 Windows XPe Operating System Recovery Software LPIN D370 0588 0100 The NCR 7402 Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk to the preinstalled state as shipped from the factory Installed Software Microsoft Windows XPe w SP1 Intel Extreme Video 6 14 10 3606 Intel Pro 100 LAN 7 0 26 0 Intel Chip Set Utility 5 01 1015 RealTek Audio Driver 5 10 0 4050 MicroTouch drivers available 5 64 SR1 Hampshire TSHARC USB Touch Drivers available 6 07 Edgeport USB drivers 2 30 Globetek drivers available 2 55 4 0 Promise FastTrak Raid Driver available 2 00 0 34 Software Drivers The following drivers are not installed automatically but can be installed from their respective locations Readme files exist in these locations as well 3M TouchWare C Globetek Ge Hampshire USB Touch C U E se Install Drivers Touch Install Drivers Camera Drivers Hampshire_ _ Touch
16. the terminal where the power cord can be walked on Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the terminal If the power cord is replaced it must be replaced with the same type of cord with the protective shroud Do not route the power cord through openings with sharp edges Caution This unit contains hazardous voltages and should only be serviced by qualified service personnel Caution DO NOT connect or disconnect the transaction printer while the terminal is connected to AC power This can result in system or printer damage Chapter 2 Hardware Installation 2 3 Installing Peripherals Peripheral Cable Routing The peripheral cables are routed down through the base and out the rear of the unit They are secured internally with a Cable Clamp Cable Clamp 21025 2 4 Chapter2 Hardware Installation Accessing the Cable Connectors This section describes how to install transaction printers and other peripherals supported by the 7402 The cable connectors are located behind the Cable Cover 1 Tilt the Display Module 2 Remove the Cable Cover a Remove the screw from the Cable Cover b Press down on the two plastic Cable Cover Release Tabs and slide the cover forward Front Cover Latches Screw 20931 Chapter 2 Hardware Installation 2 5 Cable Connector Identification 1 Kybd
17. 2xxx LCD PE RS 23 Interface Socket for 32K of PROM for additional character sets 5972 1000 VFD 7 x 9 pixel characters 5972 1000 VFD 5 x 8 pixel characters on 5972 2000 LCD Diagnostics Character sets Code Page 850 International Katakana except 5972 2000 Code Page 866 Cyrillic except 5972 2000 Chapter 1 Product Overview 1 33 NCR 5973 2x20 International VFD Customer Display Features Desktop Model 16 Inch Post 20448 256x64 dots graphic VFD Micro controller Flash ROM Display driver circuitry Communication power connector Power converter circuitry Communication drivers Bi directional parallel interface support 1 34 Chapter 1 Product Overview System Configuration Diagram CRT 5964 Touch Screen DVI RS 232 VGA Powered Line In Speaker Out Mic In 5932 USB 7402 Motherboard 2nd Drawer Y Cable _ Parallel USB RS 232 PS 2 RS 232 12V USB Powered RS 232 Peripherals Powered 5972 2xxx 7875 7167 Compatibility Chapter 1 Product Overview 1 35 LAN Communications The software associated with the terminal systems conform to the following standards Network Driver Interface Specification NDIS 4 IEEE 802 3 amp 802 3u CSMA CD 10 100 MB s Ethernet IEEE 802 2 Link Level Control LLC TCP IP Application Programmability The software associated with the terminal systems conform to the following standards OLE for Retail PO
18. 497 0426160 4 m White 1416 C803 0040 497 0428512 4 m Black 1416 C851 0040 USB a Powered USB Terminal 20444 Appendix A Cables 1 7 Cash Drawer Cables Dual Cash Drawer Y Cable 497 0409394 0 6 m Cash 1416 C372 0006 DWR 1 Cash Drawer S Terminal Printer Cash DWR 2 15808a Cash Drawer Extension Cable 230 0145735 3 0 m Modular 1424 C112 0030 Modular 6 Pin Plug 6 Pin Jack Cash Drawer Ep Cash Drawer Terminal Printer pre Cable 19730a Communications Cable Ethernet 10 100BaseT 497 0420456 3 0 m Modular 1416 C672 0030 Modular 8 Pin 8 Pin Plug Plug 21094 1 8 Appendix A Cables Keyboard Cables PS 2 Keyboard Extension 497 0406056 1 8 m Zeg 1416 C281 0018 Dead Plug Receptacle PS 2 PS 2 Terminal T Keyboard 15403a Signature Capture Electronic Payment Terminal Cable 5945 5992 EPT RS 232 w Power 497 0418406 4 0m 9 pin 1416 C634 0040 9 pin Mini DIN D shell Plug Receptacle RS 232 o F RS 232 EFT Unit gp I H Terminal 19723a Power Cables AC 1416 C325 0030 006 1009037 U S a m I N Terminal gt pe e Appendix A Cables 1 9 The following power cable
19. 5 BIOS Updating Procedures 5 5 BIOS Crisis Recovery The procedures below provide a way to restore the BIOS resulting from a non recoverable condition Note Use this BIOS crisis recovery procedure only for a NON RECOVERABLE BIOS failure A non recoverable BIOS state typically results from power loss during a flash BIOS update process This is a rare occurrence and should not be confused with other hardware errors that cause a no video state This procedure is not intended to be used for changing or upgrading an operational BIOS Required Hardware Part Number Part Name Use PC with an RS 232 port Download BIOS 497 0408349 Cable 9 Pin Female to 9 Pin PC to terminal Female RS232 connection 497 0413418 Parallel Dongle Forces BIOS recovery Required Software Acquire the following software from NCR NCR 7458 4xxx BIOS and BIOS Update Software LPIN A370 0056 0100 5 6 Chapter5 BIOS Updating Procedures Recovery Procedures 1 Connect the Parallel Dongle to the parallel connector on the terminal 2 Connect the two machines with an RS 232 cable Use COM1 on both machines PC RS 232 Cable 24V USB Cash Drawer RS232 4 Line i d Mouse o j muy Om oO de Wo e Ss wa 28222 We Parallel Ge gt usa PMA Le A Lo RDA E E Oh JO O CWO em O j E USB RS232 1 CRT LAN 12V USB 12V USB RS 232 COM1 21095 3 Boot the PC in the
20. DOS mode If you are using CD ROM media boot with CD ROM support drivers Note The PC must be running in the DOS mode not in a Windows DOS box for the software to operate correctly 4 Insert the BIOS update CD into the PC 5 Apply power to the terminal Chapter 5 BIOS Updating Procedures 5 7 6 On the PC change directory to the CD ROM drive Enter 7 Enter the update command EMBflash Enter 8 Select the number for the 7402 terminal from the menu list 7454 7401 00 JO OG GA b k J E Wu Oo 9 Enter A blue screen displays as the program runs showing the program progress followed by a green screen indicating a successful load PhoenixPhlash Status Flash memory has been successfully programmed PRESS ANY KEY TO EXIT 19502 The Class Model Serial information is deleted using the Crisis Recovery procedure Use the normal BIOS update procedures as discussed earlier in this chapter to restore the information 5 8 Chapter5 BIOS Updating Procedures Cable Connector Pin Out Information Parallel Dongle 25 Pin D shell Receptacle Viewed from wiring side SSS 25 24 23 22 21 20 19 18 17 19513 RS 232 Cable 5 a D shell D shell A Receptacle Receptacle 9 oo NOO AUO N 0 NOO AUO N pl Re 19512 Chapter 6 2x20 Customer Display Introduction The 2x20 Customer Display consists of a Vacuum Florescent Display VFD with two rows of tw
21. PS 2 interface e 68 Key POS Keyboard PS 2 interface 109 Key USB Keyboard Keylock MSR 19586 The 109 key USB keyboard is a multifunction keyboard that is two keyboards built into one The keyboard consists of two major sections e 38 key POS keyboard e Industry standard alphanumeric PC keyboard The keyboard contains the key matrix and other POS specific functions such as Keylock speaker system status indicator and magnetic stripe reader MSR This 5932 keyboard also has a USB port to connect a Scanner or other USB device Features Chapter 1 Product Overview 1 25 The NCR 5932 USB Keyboard supports the following features e Keylock e Speaker e Magnetic Stripe Reader MSR e Keyboard Status LEDs Keylock The USB keyboard has a four position Keylock You can rotate the Keylock between specific positions by use of three keys The positions are explained in the following table Abbreviation Position Description Used by the customer or service representative to perform low level programming such as workstation diagnostics configuring the workstation or loading the workstation Used to lock keyboard input to prohibit use of normal functions Used when performing normal retail mode functions Used by the supervisor to provide highest Ex Exception L Locked R Register S Supervisor Speaker level of workstation control in cases such as refunds and running totals The programmab
22. RR RARA RA RARA RI RDART A KKK KKK KKK KKK KEK KKK KKK KKK KK KKK KKK KKK KKK SetFilePointer g_hPortDrvr m_nIOConf PLONG amp FileOffset FILE_BEGIN request communication with GPIOBAS if WriteFile Ma g_hPortDrvr Handle to device LPSTR amp n_configGPIOReqData DWORD 4 Length of buffer in bytes amp DataWritten bytes written 7 22 Chapter 7 Cash Drawer Interface NULL FALSE NULL means wait till I O completes DWORD hr GetLastError result FALSE return result else SetFilePointer g_hPortDrvr m_nIOConf 4 PLONG amp FileOffset EGIN TIGER 4 trj H p T w get GPIO base address if result amp amp ReadFile g_hPortDrvr Handle to device LPSTR amp gpioport DWORD 4 Length of buffer in bytes amp DataRead bytes read NULL FALSE NULL means wait till I O completes gpioport 0 Read failed DWORD hr GetLastError result FALSE return result end if WriteFile gpioport amp 0x0FFC0 strip resource indicator m nIOPort_select WORD gpioport uc_gpsel_offset GP Sel Base address from GPIO Base Register m_nIOPort WORD gpioport uc_gp_offset GPO Base address from GPIO Base Register nUsePort WORD gpioport uc_gpuse_offset m_bPortDrvr NT End Read Configuration Register if result if m_nIO
23. RS232 2 Mic OWO O OWO ns RS232 1 e ol O Connect the peripheral and LAN cables The illustration identifies the peripheral connectors on the terminal See the sections that follow for specific installation instructions for each of the peripherals A 24V USB _ Cash Drawer RS232 4 A YA eem Line In Parallel mil TE USB it cuss CRT DVI LAN 12V USB 12V USB 20917 Note RS232 1 RS232 2 and RS232 4 can be powered ports They are enabled via hardware straps on the Motherboard RS232 3 is an internal port that is dedicated to the Touch feature After installing the peripheral and LAN cables replace the cable cover 2 6 Chapter 2 Hardware Installation PS 2 Keyboard Mouse Cable Connections The 7402 has dedicated PS 2 connectors to support both a keyboard and mouse Line In n O oi Kybd em e o RS232 1 PS 2 Mouse Green PS 2 Keyboard Purple y S A Mouse Installation Restriction e RE Parallel 24V USB Cash Drawer RS232 4 7 WW er d USB ar se LAN 12V USB 12V USB 21028 If you are running Windows NT you must make the following Registry entry in order to enable the Mouse Class Driver LEGACY_MOUSCLASS 0000 CSConfigFlags dword 00000000 HKEY_CURRENT_CONFIG System Curren
24. at all times Availability is based on ACPI states Notes e Supported wakeup methods include Wake on Alarm can be used in standby S1 or soft off S5 states Wake on LAN is supported from S1 only Wake on ring indicator is functional from S1 and S5 Motion Sensor allows wakeup from S1 standby based on activity near the system Keyboard Mouse or USB activity as supported by the Intel chipset e USB devices must be enabled in Windows for Wake from Standby to function This is set in at Start gt Control Panel gt System gt Hardware Tab gt Device Manager gt USB device gt Properties There is a check box to enable the function under the USB tab 1 14 Chapter 1 Product Overview Cash Drawer Support The 7402 Terminal can control a cash drawer through a cash drawer Kickout connector on the back of the terminal daughter card or through the cash drawer Kickout connector on the transaction printer The terminal can be configured with 0 1 or 2 cash drawers The first drawer is attached to the terminal through a cable with an RJ 45 connector A second drawer can be connected using a Y cable Note A single Open Close status signal is shared with both drawers Therefore it is not possible to determine which cash drawer is open Power LED The Processor Board provides support for an external green power LED through the onboard Front Panel This LED reflects the state of the system power supply
25. differences are a One port address needs to be configured for reading the status bit and reading writing to control the cash drawer solenoids and if necessary the ARM bit using register GPIO Level for Input or Output 2 Register GP_LVL2 offset GPIOBase 0x38 b GPIO must be selected for use as GPIO through register GPIO Use Select 2 Register GPIO_USE_SEL2 offset GPIOBase 0x30 c GPIO bits used by the cash drawer must be selected as either input or output through GPIO Input Output Select 2 Register GP_IO_SEL2 GPIOBase offset 0x34 d An ARM bit may need to be setup as output and controlled with the solenoid and status port address This bit enables the driving circuit for the solenoid outputs 1 6 Chapter 7 Cash Drawer Interface Hardware Firmware Interfaces In some previously supported models no preliminary interaction with the hardware was required to determine the port address s used for communication with the cash drawer these data were instead obtained from the registry For the 7402 the port address is set dynamically by the BIOS and hence the hardware must be queried to obtain this information This dictates the need for the generation of a configuration cycle as described previously Configuration mechanism one utilizes two 32bit I O ports located at addresses O0x0CF8 and 0x0CFC These two ports are e 32 bit configuration address port occupying I O addresses 0x0CF8 through Ox0CPB e 32 bit config
26. dynamically allocated from system memory Hub interface to ICH4 south bridge at 266 Mb s IOQD In order Queue Depth 12 South Bridge Features The 7402 Motherboard uses the Intel ICH4 South Bridge which provides the following functions Integrated Intel Audio requires external codec Integrated 10 100 Ethernet controller requires external 82562 PHY transceiver chip IDE controller with Primary amp Secondary channels each supporting master amp slave drives ATA 100 support USB Host controller Four USB host controllers six physical USB ports USB 2 0 supported PCI Bus Host Controller up to 6 bus masters supported LPC Bus Bridge Controller interface to SuperlO Trusted Platform Module Hub Interface to North Bridge at 266Mb sec SMBUS 12C Controller Interface Hardware monitor Firmware Hub BIOS ROM Interface ACPI Power management support Base PC functionality DMA controller Interrupt controller Real Time Clock and event timer Video Memory Shared memory architecture uses 8 64 MB video memory with Dynamic video memory allocation DVMT Chapter 1 Product Overview 1 11 BIOS Memory The 7402 includes 512KB of Flash BIOS and 1MB size Flash parts A DMI area in the BIOS ROM stores system information about the 7402 such as serial number and model number Platform software detects board version via device ID of key components on the board There is no board ID EEPROM Video The 7
27. ea EE 1 35 LAN Commumnieattomsg 1 35 Application eeneg ccdjcssconssvnonsvastsscysnserenonditoeduaseses 1 35 Operating Sy stem Information iia oni 1 35 vil Chapter 2 Hardware Installation Introduction deans 2 1 Installation UAM nin 2 1 Installation Restricttons 2 2 Installing PeripheralS di 2 3 Peripheral Cable Routing ir e cae 2 3 Accessing the Cable Conmectors ministra 2 4 Cable Connector Idenpftcaton 2 5 PS 2 Keyboard Mouse Cable Connections ccccccncnononininonanannnnonos 2 6 Mouse Installation Restrictom eeeeeeseeeecneeseceeeeeeeeeeeees 2 6 Installing an NCR 5964 12 1 inch Touch LCD 2 7 DVI Cable Connections ecccsseescesecsseeseeseceseeseeeeceseeseessesaeeaes 2 8 RS 232 Cable Connections sisic cesetspessecvsscvssseontssesvavcenntectesvoteseve 2 9 Installing a 5942 12 1 Inch LCD Monitor cece eeeeeees 2 10 Installing the Transaction Pinter 2 11 USB Installation aaa 2 11 RS 232 Installation w Power from Powered USB 2 12 Installing an NCR 5972 Remote Customer Display 2 13 Fall Post Modelle corintio 2 13 Desktop Models eii io dad 2 14 Cable Connections artos 2 15 Installing a Cash Drawer s esssessssesieseseesissesesiesesesesersesessesenees 2 16 Installing a Second Cash Drawer sico 2 17 Calibrating the Touch eii aia 2 18 Calibration Using MicroTouch Windows 2 19 Calibration Using Microcal UDO 2 21 een 2 22 Out of Box Failures oooooccncconocononocanocononananoncnono
28. i P i A SE ege ell ere 5 r he RT EEA a ATAR T Sa Tal NON Se EE e i F TE LE E PF mids HS ell m T A lo EE H E KS e e CR OW SHE bella E SUT EISH COM al E E ui EZ TA zi OT DI Hp ERE E Ba Se e IO E sie jajejsjejejoajajejejajeajsjsjo As le el ado ciel Ao F sch e UL ti irgw TO SN E a E ol ar AO SE Leido El Le ma ot ad ELO EE Caas Mal A AA He o EA AL Maien RT KUERZ ZE UA Laem coe PTs ile le iy ma Cee CL cc ER Chapter 7 Cash Drawer Interface Introduction This document is intended to be a guide for writing software to use the 7402 cash drawer interface It is intended to assist software engineers to design and code software to control the cash drawer port This is not a specification on the cash drawer interface The sample code included has not been compiled or tested but can be helpful in coding the cash drawer interface The 7402 cash drawer interface has unique signals to e control the cash drawer solenoid s for up to 2 cash drawers e enable the arming of an external driving circuit e for reporting the status of the drawer either open or close input signal Logic Description long Initialize Initialize creates the mutex handles and opens the NCR port driver if the OS requires it void Terminate Terminate closes the handles to the mutexes and the NCR port driver if opened long OpenPort OpenPort initia
29. 0F858 Dev 31 Func 0 Reg 0x58 DWORD gpioport 0 Chapter 7 Cash Drawer Interface 7 21 UCHAR uc_gp_offset 0x38 DWORD IOoffset for the GPIO solenoid and status bits GPI 34 32 are bits 2 0 UCHAR uc_gpsel_offset 0x34 DWORD IOoffset for the GPIO select register GPO 34 32 are bits 2 0 UCHAR uc_gpuse_offset 0x30 IOoffset for GPIO Use select reg 1 GPIO int CD7402USE_GPIO 0x0000000F WORD nUsePort 0 UCHAR status_mask 0x01 GPI 32 UCHAR solenoidA_mask 0x02 GPO 33 UCHAR solenoidB_mask 0x04 GPO 34 DWORD DataWritten 0 WaitForSingleObject g_hHWPortMutex INFINITI GI i if m_nOSVersion OS_WINDOWS_95 m_nOSVersion OS_WINDOWS_C 1 WIN 95 I O config BR RR RK IK IK IK IK RARA RA RARA RA RAR RDART A KKK KKK KKK KK KKK KKK KK KKK KKK KKK KKK KKK KKK _outpd m_nIO0Conf n_configGPIOReqData request communication with GPIO_BASE gpioport LOWORD _inpd m_nIOConf 4 amp OXxOFFCO get GPIO base address only 10 bits m_nIOPort_select WORD gpioport uc_gpsel_offset GP Sel Base address from GPIO Base Register m_nIOPort WORD gpioporttuc_gp_offset GPO Base address from GPIO Base Register nUsePort WORD gpioportt tuc_gpuse_offset Win95 else WIN NT I O Config if m_bPortDrvr TRUE if Wedge NT driver opened successfully RRR RK IK IK IK IK
30. 2 9 Pin to 9 Pin 9 pin D shell Receptacle RS 232 Printer RS 232 9 Pin to 25 Pin 9 pin D shell Receptacle RS 232 Terminal 497 0408349 0 7 m 1416 C359 0007 497 0407943 4 m 1416 C266 0040 497 0407427 1 0m 1416 C337 0010 497 0407429 4 m 1416 C337 0040 9 pin D shell Receptacle la p RS 232 Terminal 19722a 25 pin D shell Plug vc as 232 Sy Printer 20127b 497 0300422 4 m 1416 C019 0040 Scanner Cables 7872 or 7875 Scanner Scale RS 232 D Shell 9 Pin Receptacle eses d E Terminal q 7892 Scanner Powered RS 232 D Shell 9 Pin Receptacle RS 232 mO Terminal i 7882 Scanner Powered RS 232 D Shell 9 Pin Receptacle RS 232 5 EL Terminal i 7837 Scanner Powered RS 232 D Shell 9 Pin Receptacle Rs 232 5 ha Terminal 497 0425593 3 0 m 1416 C643 0030 497 0419723 4 0 m 1416 C653 0040 497 0412952 2 5m 1416 C430 0025 Appendix A Cables 1 3 Modular 10 Pin Plug RS 232 Scanner 154792 Modular 10 Pin Plug Scanner 20450a Modular 10 Pin Plug Scanner 19728a Modular 10 Pin Plug Scanner 19724a 1 4 Appendix A Cables Display Cables 497 0008164 4m 1416 C042 0040 15 Pin R
31. 2 Standard USB Audio Mic and US Power Cord MSR No Customer Display Integrated Stereo Speakers Chapter 1 Product Overview 1 7 Hardware Modules Pentium 4 Embedded ATX Motherboard Celeron 2 0 GHz with 400 MHz Front Side bus Intel Montara GML 852GM North Bridge with integrated LVDS and multi monitor capability Inverter amp LCD power support LCD Adapter Board DVI or VGA Interfaces for Secondary Displays DDR SDRAM 266MHz in desktop DIMM 2 sockets 1GB Max Intel ICH4 Desktop South Bridge USB 2 0 supports 6 ports including 2 USB Power 12V 2 internal USB ATA 100 Primary amp Secondary IDE Ports Intel Integrated 10 100 Ethernet Three Serial Ports all with 12V Power Option Support for Internal Wedge Peripherals MSR PCI Connector Supporting a Riser Card CPU and Power Supply Fan Speed Detection Integrated Audio with Amplified Speaker Output and Mic Input Internal PC Speaker IRDA Interface Daughter Card GPIO Interface for Cash Drawer and Retail Function Support AMI BIOS with NCR Retail Customizations and ACPI support 1 8 Chapter 1 Product Overview Retail Daughter Card Cash Drawer Port supports two drawers via a Y cable Touch Controller 83M EXII for Resistive amp Capacitive Touch Sensors NCR 2r4 Generation Trigantor MSR Controller with Wedge I F 24 V Powered USB Port Motion Sensor I F Other Hardware Features Integrated PCMCIA slot adapter board Two type 2 slots interfaces via PCI
32. 2 bit reflects the state of the input signal 1 high 0 low Writes will have no effect Since these bits correspond to GPIO that are in the core well these bits will be reset by PCIRST Three GPO bits and one GPI bit of South Bridge ICH4 are used to control the cash drawer s They are defined below GPIO 32 CD SW AR Input 1 high Drawer s closed Input 0 low Drawer s open GPIO 33 CD_SOL_A Output 0 low turn off solenoid A Output 1 high Activates Solenoid A GPIO 34 CD SOL H Output 0 low turn off solenoid B Output 1 high Activates Solenoid B Chapter 7 Cash Drawer Interface 7 9 GPIO 35 CD ARM Output 0 low Drawer s solenoid signals enabled Output 1 high disabled There is only one cash drawer status signal CD_SW_AB It is the status of either cash drawer or both cash drawers 7 10 Chapter 7 Cash Drawer Interface Dependencies Assumptions C onstraints Hardware Dependencies Constraint For systems in which two cashdrawers are in use on the Darlington the drawers must share a status bit using a Y cable Software Dependencies NCR Windows NT Port Driver NCRKMPDR sys Sample Code CPP Source File DarlingtonCDSample cpp long Initialize Init I O Port Standard Configuration Register Address for PCI Devices m_nIOConf Ox0CF8 Read I O Port If these defaults are left unchanged errors will be reported m_nlOPort 0 R W port for solenoid bits and status
33. 37 0040 497 0407430 15 2 m 1416 C337 0152 21033 Chapter 2 Hardware Installation 2 13 Installing an NCR 5972 Remote Customer Display There are two models of the NCR 5972 Remote Customer Display e 5972 1xxx Vacuum Fluorescent Display VFD e 5972 2xxx Liquid Crystal Display LCD Tall Post Models 5972 1xxx VFD 5972 2xxx LCD 19750b 2 14 Chapter2 Hardware Installation Desktop Models 5972 1000 5973 1000 VFD 5972 2000 LCD 167495 1 Locate the Display Mount within 4 meters 13 ft of the host terminal 2 Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface Drill a hole if necessary 3 High Post Mount If you are installing High Post model secure the Mounting Plate with screws 4 that are provided Mounting Plate 4 06 mm 0 160 in Diameter 14622a Chapter 2 Hardware Installation 2 15 Cable Connections 1 Connect the Display Cable to a powered RS 232 connector on the terminal e 24V USB Cash Drawer RS232 4 CP O E Line In Parallel E nl o y A 7 E USB e ew oe WW A E RS232 1 i LAN 12V US 12V USB Powered RS 232 Ports A B or D if available 21034 2 16 Chapter2 Hardware Installation Installing a Cash Drawer The Cash Drawer can be connected to the Cash Drawer connector or to the transaction printer
34. 402 uses integrated graphics in the Montara chip Graphics Controller Architecture e Shared memory architecture uses 8 32MB video memory with Dynamic video memory allocation DVMT e Motion compensation for MPEG 2 support e Software DVD playback at 30 frames second full screen e Video overlay support e 2D Graphics engine includes 128 bit BLT engine and color space conversion e 3D Graphics engine includes DirectX support 16 24 bit Z buffering Enhanced texture functions Double and triple render buffer support 16 amp 32 bit color maximum 3D resolution of 1600x1200 85Hz e Dual independent display pipelines appear as independent display devices to the OS Graphics Output Devices Video outputs VGA CRT 15 pin DB 9 connector DVI I external monitor and LVDS LCD internal e VGA CRT support up to 1600x1200x24 bit 85Hz 1920x1440x24 bit 60Hz 1 12 Chapter 1 Product Overview e Integrated LVDS transmitter Supports up to 1400x10500 60Hz single or dual channel dual channel LVDS flat panel with LVDS frequency up to 112MHz e Generates LCD power sequencing and backlight inverter control signals e Bi Linear panel fitting stretching e Digital video DVO port used to drive DVI transmitter component e DVI external monitor support up to 1600x1200 60Hz Compliant with DVI Specification 1 0 e Dual independent display support with Windows multi monitor support Concurrent amp Simultaneous modes VGA DVI VGA LV
35. Bit 2 Bit1 BIO 1 D1 D2 D3 D4 D5 D6 D7 D8 2 D9 D10 D11 D12 D13 D14 D15 D16 3 D17 D18 D19 D20 D21 D22 D23 D24 4 D25 D26 D27 D28 D29 D30 D31 D32 5 D33 D34 D35 D36 D37 D38 D39 D40 Chapter 6 2x20 Customer Display 6 3 Character Table Select 09h TABLE CODE This command selects which character table to display The TABLE CODE byte determines the character set as defined in the table below If bits 0 to 3 are all zero then this command is ignored When a new character table is selected all characters on the display will be updated to display the character of the new table After a reset the character table is set to Table 1 Table Code Character Table Olh Table 1 02h Table 2 03h Table 3 04h Table 4 Clear Display 12h This command sets all 40 characters to 20h space and moves the cursor to the first position of the top line Luminance Control 11h LUMINANCE This command selects the display luminance The LUMINANCE byte sets the display luminance level as defined in the table below This command is ignored if the LUMINANCE byte is 00h LUMINANCE Display Luminance 01h 25 02h 50 03h 75 04h 100 6 4 Chapter 6 2x20 Customer Display Cursor Position 10h POSITION This command sets the cursor position The POSITION byte moves the cursor position according to the table below The next character byte writes to the new position and the cursor auto increments to the next position This command is ignored if th
36. D7402DRWR1ICLOSED 0x00000001 Darlington GPIO bit 32 high means drawer closed const int CD7402DRWR2CLOSED 0x00000001 This definition assumes shared status bit const int CD7402ARM OFF 0x00000008 Disable Active low ARM driving circuit high is off const int CD7402ARM_ON OxFFFFFFF7 Enable Active low ARM driving circuit high is off VALLALNI AAA AAA AAA AAA AAA AAA TST TTA TTT TTT TTT TTT TAA TTT TTT TTT TTT TTT NCR7402 Modifications HANDLE area HANDLE End here g_hSharedMemoryMutex g_hHWPortMutex Initialize Terminate OpenPort ClosePort OpenDrawer long void long void long mutex used to protect shared memory protects access to h w I O port Chapter 7 Cash Drawer Interface 7 27 DWORD GetDrawerStatus BOOL SetState DWORD dwState BOOL QueryConf BOOL WritelOPort DWORD databytes WORD ioport BOOL ReadIOPort DWORD databytes WORD ioport end 7 28 Chapter 7 Cash Drawer Interface Appendix A Cables Printer Cables USB Power USB Printer Power Printer USB Power Power Only Power 497 0424888 1 m 1416 C713 0010 497 0424501 4 m 1416 C713 0040 497 0424887 1m 1416 C712 0010 497 0422292 4m 1416 C712 0040 Printer 24V USB Terminal 19307a 24V USB Terminal 19721a 1 2 Appendix A Cables RS 23
37. DS LVDS DVI supported any device can be selected as primary Analog Monitor DVI I is provided as a convenience for users with analog monitors having a DVI connector DVI I means an analog VGA signal is present on the DVI connector along with the digital DVI signals On the 7402 the analog DVI I signal is the same as that sent to the VGA 15 pin connector A VGA monitor may be connected to either the VGA 15 pin connector or the DVI I connector but not both at the same time LCD Support Intel generated a specification for integrated LCD support in PC systems called Common Panel Interface Specification CPIS The Montara graphics controller uses the LCD interfaces LVDS signals are brought out to a 50 pin header on the motherboard Although CPIS specifies an LCD connector the 7402 does not use it because it does not support 24 bit color LCD DVI Interface The DVI supports NCR display peripherals such as the 5964 as well as standard PC digital monitors Chapter 1 Product Overview 1 13 Power Management The BIOS supports the ACPI 1 1 specification This permits the terminal to go to a low power state during some level of inactivity With ACPI the operating system has some control over the power management by going into suspend standby or hibernate depending on the Operating System The S0 S1 and S5 states are implemented For the detail of the ACPI refer to ACPI Specification 2 0b Not all Entry and Exit points are available
38. E_IDLE else RetStatus OPOS_E_NOEXIST Chapter 7 Cash Drawer Interface SetState STATE_RELEASE else RetStatus OPOS_E_NOEXIST ReleaseMutex m_hPowerMutex ReleaseMutex g_hHWPortMutex return RetStatus AAA AAA dd dd dd dd dd dd dd dd dd dd dd AAA AAA AAA AAA AAA AAA AAA AAA CDevice7402 GetDrawerStatus called from polling thread Leh Return Value DrawerStatus DRAWER_OPENED L DRAWER_CLOSED DWORD GetDrawerStatus int Result CString ResString DWORD bMask Result DRAWER_INVALID ResString _T INVALID if m_bIFOpened amp amp m_pCashDrawer gt m_bCapStatus Opened and Drawer status is available switch m_nDrawerNumber Case 1 bMask break CD7402DRWRICLOSED Case 2 bMask CD7402DRWR2CLOSED break DWORD sBytes 1f the status clear was successful we will read a closed drawer BOOL sResult ReadIOPort amp sBytes m_nIOPort Chapter 7 Cash Drawer Interface 7 17 if sResult if sBytes amp bMask bit 1 means drawer CLOSED for DARLINGTON OSED OSED ResString _T Result DRAWE else ResString _T OPENED Result DRAWER_OPENED sResult return Result AAA AAA AAA AAA AAA AAA TAT ATT ATTA ATTA AAAI AAT TATA ATTA ATA AAA
39. I Video Interface RS 232 Touch Interface Touch overlay uses 5 wire resistive technology for ease of use and long reliability Resistive technology allows users to operate the touch screen with a gloved hand stylus etc Touch screen surface contains an anti glare spill proof and hardening coating Dual backlight color LCD display offers exceptional brightness 300 nits max and viewability The LCD is factory set to run at full brightness Users can select reduced brightness through a user adjustable hardware switch below the right front bezel high low brightness Horizontal viewing angle of 60 to 60 right to left vertical 50 to 50 bottom to top High resolution 800 x 600 supports the latest graphical and multimedia applications A convenient PS 2 connector supports a non wedge PC style keyboard for alpha entry and diagnostics RJ 45 interface provides 5 V power and communication for the NCR RS 232 hand held scanner Sounds error tones amp audible feedback during operator input controlled by TAPS OPOS commands Industry standard DVI Digital Video Interface for connection to DVI I connector on 7402 7402 Powered RS 232 connector provides power Wedge Controller Terminal Powered MSR Option Tilt Swivel Chapter 1 Product Overview 1 21 and touch interface for NCR 5964 display Passes data MSR scanner keyboard to host terminal through PS 2 data stream via Y cable No additio
40. Main Menu System Time variable System Date variable Advanced Menu CPU Configuration IDE Configuration OnBoard PCI IDE Controller Both Primary IDE Master Hard Disk Type Auto LBA Large Mode Auto Block Multi Sector Transfer Auto PIO Mode Auto DMA Mode Auto S M A R T Auto 32Bit Data Transfer Disabled Primary IDE Slave Type PIO Mode DMA Mode Secondary IDE Master Secondary IDE Slave Hard Disk Write Protect IDE Detect Time Out Sec ATA PI 80Pin Cable Detection SuperlO Configuration OnBoard Floppy Controller Serial Port A Address Serial Port B Address Serial Port 2 Mode Serial Port C Address Serial Port D Address Parallel Port Address Parallel Port Mode ECP Mode DMA Channel Parallel Port IRQ Chapter 3 Setup 3 5 ATAPI CDROM Auto Auto Auto Not Detected Not Detected Disabled 35 Device Enabled 3F8 IRQ4 2F8 IRQ3 Normal 3E8 IRQ10 2E8 IRQ11 378 ECP DMA3 IRQ7 3 6 Chapter 3 Setup Hardware Health Configuration H W Health Function ACPI Configuration Advanced ACPI Configuration ACPI 2 0 Support BIOS gt AML ACPI table Headless mode DMI Event Logging Remote Access Configuration Remote Access USB Configuration Legacy USB Support USB 2 0 Controller Mode Multiple Option ROM Configuration On board Intel LAN On board Intel PXE Parallel CD ROM Boot User ROM 3 User ROM 4 User ROM 5 User ROM 6 User ROM 7 Enabled
41. Mask driving circuit arming bit LOW for arming oBytes oBytes amp CD7402ARM_ON result WriteIOPort oBytes m_nIOPort sState _T STATE_RELEASE break case STATE_IDLE deactivate solenoid oBytes oBytes bMask Set the solenoid bit OFF to de nergize leave other bits alone oBytes oBytes CD7402ARM_OFF sState _T STATE_IDLE write new solenoid bit result WritelOPort oBytes m_nIOPort sBytes sBytes CD7402SELECT_GPI set solenoid bits and status bit as inputs write new select with solenoid bits enabled as Inputs WritelOPort sBytes m_nIOPort_select break default Set the INVALID state configuration return FALSE Chapter 7 Cash Drawer Interface 7 19 else Error logged in ReadIOPort result FALSE result return result AAA AAA STITT dd dd ATT TATA TTT TTT TTT CDeviceDarlington QueryConf Configuration mechanism one utilizes two 32bit 1 0 ports located at addresses OxOCF8 and OxOCFC These two ports are 32 bit configuration address port occupying I O addresses 0x0CF8 through OxOCFB 32 bit configuration data port occupying I O addresses 0x0CFC through OxOCFF Accessing a PCI function s configuration port is a two step process Write the target bus number physical device number function number and doubleword number to the configuration address port
42. NCR RealPOS 70 7402 Release 1 0 User s Guide YZ NCR B005 0000 1463 The product described in this book is a licensed product of NCR Corporation NCR is a registered trademark of NCR Corporation NCR RealPOS is either a registered trademark or trademark of NCR Corporation in the United States and or other countries NCR is a registered trademark of NCR Corporation Novell and Netware are registered trademarks of Novell Inc Pentium is a registered trademark of Intel Corporation Power Mon II is a registered trademark of Systems Enhancement Corporation Sound Blaster is a registered trademark of Creative Technology Ltd SoundFusion is a registered trademark of Cirrus Logic Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation It is the policy of NCR Corporation NCR to improve products as new technology components software and firmware become available NCR therefore reserves the right to change specifications without prior notice All features functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult with your NCR representative or NCR office for information that is applicable and current To maintain the quality of our publications we need your comments on the accuracy clarity organization and value of this book Address corre
43. ONG amp FileOffset FILE_BEGIN m_pDC gt DCPrintf DCM_APILOW _T CDeviceNCR7402 WritelO databytes X IOPort X databytes ioport if WriteFile g_hPortDrvr Handle to device LPSTR amp databytes DWORD 4 Length of buffer in bytes amp DataWritten bytes written NULL FALSE NULL means wait till I O completes DWORD hr GetLastError result FALSE m_bPortDrvr NT ReleaseMutex g_hHWPortMutex TAR 95236 return result AAA AAA dd dd dd dd dd dd dd dd dd dd dd dd dd dd dd TTT ATTA AAT CDevice7402 ReadIOPort We use the port addresses obtained from QueryConf BOOL ReadIOPort DWORD databytes WORD ioport BOOL result TRUE DWORD FileOffset 0x40 DWORD DataRead td WaitForSingleObject g_hHWPortMutex INFINITE if m_nOSVersion OS_WINDOWS_95 m_nOSVersion OS_WINDOWS_C pu WIN 95 I O write databytes _inpd ioport Read 32 bits from ioport Win95 else WIN NT I O read if m_bPortDrvr TRUE if Wedge NT driver opened successfully SetFilePointer g_hPortDrvr ioport PLONG amp FileOffset FILE_BEGIN if ReadFile g_hPortDrvr Handle to device Poff eh LPSTR databytes DWORD 4 amp DataRead NULL FALSE DWORD hr GetLastError result FALSE m_bPortDrvr y NT Releas
44. Port 0 m_nIOPort_select 0 result FALSE else DWORD sBytes 0 Read USE select register Chapter 7 Cash Drawer Interface 7 23 if ReadIOPort 8sBytes nUsePort sBytes sBytes CD7402USE_GPIO 35 32 bits as GPIO write new USE result WritelIOPort sBytes nUsePort else result FALSE Read select register if ReadIOPort amp sBytes m_nIOPort_select amp amp result sBytes sBytes CD7402SELECT_GPI solenoid bits as inputs write new select with solenoid bits enabled as Outputs result WriteIOPort sBytes m_nIOPort_select else result FALSE ReleaseMutex g_hHWPortMutex return result dddddddddddddd E O O O E O O A A CDevice7402 WritelOPort We use the port address obtained from QueryConf BOOL WritelOPort DWORD databytes WORD ioport BOOL result TRUE DWORD FileOffset 0x40 DWORD DataWritten GI WaitForSingleObject g_hHWPortMutex INFINITE TAR 95236 if m_nOSVersion OS_WINDOWS_95 m_nOSVersion OS_WINDOWS_C qu WIN 95 I O write _outpd ioport databytes Win95 else WIN NT I O write if m_bPortDrvr TRUE if Wedge NT driver opened successfully 7 24 Chapter 7 Cash Drawer Interface x x XTIGER Write Register address dword to IOPOrt xxa wane xx SetFilePointer g_hPortDrvr ioport PL
45. S 1 4 JavaPOS for Retail 1 4 HTML 4 0 ECMA Script Java Development Kit 1 1 3 Operating System Information The software associated with the terminal systems conform to the following standards Microsoft Windows NT Microsoft Windows 2000 Windows XPe Chapter 2 Hardware Installation Introduction The 7402 is fully assembled at the factory This chapter explains how to connect optional hardware components to these terminals Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration The system is then configured and any communication cables are connected Only after inspection should the power cord be attached to the system and then connected to the AC power source Power up self tests will run to verify basic functionality Power Cord 21047 ROM based setup should be used to configure network options Full configuration depends upon the system server and the management web site 2 2 Chapter 2 Hardware Installation Installation Restrictions Before installing the terminal read and follow the guidelines in the NCR RealPOS 72 Site Preparation Guide B005 0000 1464 and the NCR Workstation and Peripheral AC Wiring Guide BSTO 2115 53 Install the terminal near an electrical outlet that is easily accessible Use the power cord as a power disconnect device Do not permit any object to rest on the power cord Do not locate
46. cccnnnonno nono nocnnnonanns 2 23 viii Chapter 3 Setup Entering DP cat 3 1 Keyboard SHOMCUIS aa tne ea 3 1 How to Select Menu Options rca is 3 3 BIOS Default Value 0 ccccccecscesseseeseeescesecseeeecesecneeesesseeeeeeseeeeenaeeneens 3 4 Main Meli A oa 3 4 Advanced Mentira ci 3 4 ECH Men Rie Eed 3 7 Boot MEU ui aa ias 3 8 Security MEU da 3 10 Chipset Menta aa cti 3 10 Chapter 4 Operating System Recovery a A a E eE e EE EERE O AE E Ei 4 1 Prerequisites oi ico 4 1 Connecting an External CD ROM DriV oononcncciccononononororererororaroso 4 2 OS Recovery Procedures cdi 4 3 Completing the OS installation 4 5 Windows E 4 5 Windows TADO ae oia 4 5 Windows E E E Resta 4 5 Gold Disk Contents aa a EEN 4 6 Microsoft Operating System License Agreement 4 6 Operating System Restrictions aaa 4 7 Standby and Hibernate Mode Restriction 0 0 0 0 cece 4 7 NCR 7402 Win20000S Recovery Software DIN D370 Eegen ee 4 7 te ci 4 7 Software Drivers 4 8 Special DEIS A 4 8 Recommendation ceceessessceeessesscesecsceseessecceeseeeeceseeseeeeeeaeenes 4 9 NCR RealPOS 7402 WinNT OS Recovery Software LPIN 1 320 0587 0100 a a and detain diets 4 10 Installed Software cccccsceescssccsseesceeececeeseeeeceseeseeeeeseeeseeeneeaees 4 10 Software Drivers eieiei e EE eege ec 4 10 Special COS E A A a 4 10 Recommend at is Maver E es 4 12 NCR 7402 Windows XPe Operating System Recovery Software LPIN D370 0588 010D cis
47. ch screen glass replacement Chapter 2 Hardware Installation 2 19 Calibration Using MicroTouch Windows 1 From the Windows Start button select Settings Control Panel gt MicroTouch Touchscreen 2 From the MicroTouch Touchscreen Properties screen select Calibrate to begin calibration Hj HicroT ouch Touchscreen Properties x Calibrate Touch Settings Cursor Pen Hardware Tools Calibration defines the active area of the touchscreen and aligns the active area with the underlying video Calibrate the touchscreen whenever you m Initially install TouchWare m Change the video resolution Adjust the horizontal or vertical controls Run the Stabilize Cursor function Notice the cursor does not follow the movement of your finger or pen or does not reach the edges of the touchscreen Calibrate 2 20 Chapter2 Hardware Installation 3 The following screen is displayed with two targets Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon Note For best results press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen 4 Using the same method as above touch the circle near the upper right corner of the screen Chapter 2 Hardware Installation 2 21 5 The MicroTouch Calibration dialog box then appears Do not touch the screen unti
48. d PS 2 Alphanumeric Big Ticket Keyboard e Customer Displays Integrated 2 x 20 VFD International APA All Points Addressable e Printers 7167 Thermal Receipt Impact Printer 7197 Thermal Receipt Printer e Integrated PCMCIA Slot Adapter Board Two Type 2 Slots PCI I F 1 4 Chapter 1 Product Overview e PCMCIA Wireless Adapter Supporting 802 11 Standard e 12 Inch LVDS TFT Display Dual Bulb Enhanced Brightness e 3M Touch Systems Resistive or Capacitive Touch Sensor e Low Profile ATX Power Supply 300 Watts Operating Systems e DOS 6 22 7402 3xxx e Windows NT Workstation e Windows 2000 Professional e Windows XPe e Windows XP certified e Linux certified Removable Motherboard Sled Complementing the hinged LCD is a motherboard tray mounting mechanism which allows the component to be easily removed without the use of tools Removable Power Supply The 7402 utilizes an intuitive removable rear cover allowing easy access to the power supply The Power Supply is mounted on a sled which permits removal or tool free service Removable Hard Disk Removal of the back cover permits easy removal of the front cover which permits tool free removal of the hard disk Chapter 1 Product Overview 1 5 Label Locations The serial number and model number are included on three labels which can be viewed by tilting the display and removing the cable cover If the terminal was shipped with an Operating Sys
49. e Touch Driver with the message that the touch screen needs to be recalibrated If the screen appears to be working normally then this message can be ignored There will be a check box labeled Do not show this message again Make sure this box is checked Summary If there is a Touch Screen calibration issue during or after installation take the following actions in the order listed 1 Recalibrate 2 If recalibration is unsuccessful after two attempts then run the Noise check to change the frequency If you are still unable to calibrate change the touch screen glass 4 The final step is to replace the Processor Board If this corrects the problem then the old glass is probably OK to reuse Chapter 2 Hardware Installation 2 23 Out of B ox Failures The RSD Atlanta Customer Satisfaction Hotline will replace out of box failed hard disks with identical preloaded drives Once a system is successfully installed all disk contents are the responsibility of the customer The customer is responsible for restoring operating system software and or customer specific data onto replacement disks sent to repair a failed or damaged disk in the field NCR provides recovery tools for the operating system and platform software Chapter 3 Setup Entering Setup 1 Connect an alphanumeric PS 2 keyboard to the terminal Note If a USB keyboard is used then Legacy USB Support in the BIOS Setup must be enabled Apply power to the terminal
50. e POSITION byte value is greater than 27h 1 2 3 4 5 6 7 8 9 106 11 12 B 14 15 16 17 18 19 20 1 00h 01h 02h 03h 04h 05h 06h 07h 08h 09h OAh OBh OCh ODh 0Eh OFh 10h 11h 12h 13h 2 14h 15h 16h 17h 18h 19h 1Ah 1Bh 1Ch 1Dh 1Eh 1Fh 20h 21h 22h 23h 24h 25h 26h 27h Reset 13h This command resets the module to the following conditions e 100 luminance e All 5x8 dot matrix characters set to 20h space e Cursor position set to 00h e Character table set to Table 1 e All user defined characters cleared Character Tables and Codes Data is written to the display one byte at a time If the byte received is greater than 1Fh it is considered as 5x8 dot matrix character data This character is written to the current cursor position and the cursor position is then incremented by one When data is written to the last character position of the top line the cursor position moves to the first position of the bottom line When data is written to the last character position of the bottom line the cursor position moves to the first position of the top line Chapter 6 2x20 Customer Display 6 5 ODEM H rA ae EC A ee S 6 6 Chapter 6 2x20 Customer Display ADA om A aiti En ie rc 7 d HC a E Rat CR ee EEN ait o Ld a alate Pe oe e aie A T S E E e 5 E p By S 5 e
51. eMutex g_hHWPortMutex return result 7402 Modifications End Here 111117 end Chapter 7 Cash Drawer Interface 7 25 address of data buffer Length of buffer in bytes bytes read NULL means wait till I O completes I ddddddd dd dd dd dd dd dd dd dd dd TTT ATTA TTT TTT TTT TTT TTT TTT 7 26 Chapter 7 Cash Drawer Interface Header file DarlingtonC DSample h A A AS NCR7402 Darlington Motherboard Modifications start here 7402 cash drawer port definitions INTEL 1CH4 South Bridge used to control cash drawer They are defined as below GPI 32 CD_SW_AB input 1 high Drawer s CLOSED Input 0 low Drawer s OPEN GPO 33 CD_SOL_A output 0 low turn off solenoid A Output 1 high Activates Solenoid A GPO 34 CD_SOL_B output 0 low turn off solenoid B Output 1 high Activates Solenoid B GPO 35 CD_ARM output 0 low activates driving circuit Output 1 high De activates driving circuit Lae const int CD7402DRWR1SOLENOID 0x000002 Darlington GPIO bit 33 high actuates solenoid const int CD7402DRWR2SOLENOID 0x000004 Darlington GPIO bit 34 high actuates solenoid const int CD7402SELECT_GPO OxFFFFF1 Darlington GPIO bit 32 high selects bit as INPUT low GPIO 35 33 output const int CD7402SELECT_GPI 0x00000F Darlington GPIO bit 35 32 high selects bit as INPUT const int C
52. eceptacle D Black 497 0428080 1416 C840 0010 Black 497 0428068 1416 C839 0015 White 497 0424530 1416 C753 0015 VGA Display Mono Sub Miniature D Shell 15 Pin Plug VGA 1 Terminal VGA Display Color 1 0m 1 5m 1 0m 1 5m White 497 0424531 1416 C754 0010 Sub Miniature D Shell 15 Pin Plug g a VGA Terminal L n CRT AC Power Extension Sub Miniature D Shell VGA CRT Display 14607a Sub Miniature D Shell 15 Pin Receptacle D VGA Display 497 0406237 4m 1416 C508 0040 P i gt A 16318a 19741a Appendix A Cables 1 5 5972 VFD Customer Display Powered RS 232 497 0420926 1 m 1416 C683 0010 SH 497 0420927 4 m 24 Position es e 1416 C683 0040 Microfit eceptacie Receptacle Terminal Customer RS 232 Port a Display 20279 497 0422831 1 0 m 1416 C723 0010 497 0422832 4 0 m 1416 C723 0040 DVI DVI Display L Terminal 19725a PS 2 RS 232 amp Power 497 0422833 1m 1416 C725 0010 497 04222834 4m 1416 C725 0040 RS 232 W Terminal Se o A 12V COM ASA H meeg PS 2 S Terminal 19734a 1 6 Appendix A Cables LCD Power Cable Power Display
53. enty 5x8 dot matrix characters an RS 232 serial interface driver circuitry DC to DC AC converter and a character generator General Specifications Item Value Number of characters 2 Rows x 20 Characters Character Configuration 5x8 Character Height 8 86 mm Character Width 3 90 mm Character Pitch 5 15 mm Line Pitch 9 64 mm Peak Wavelength of Illumination 505 mm Luminance 350 Cd m2 102 fL Minimum 700 Cd m2 204 fL Typical Serial Communication Interface The display receives commands and data from the host using an RS 232 serial interface framed at 9600 baud 8 data bits no parity and one stop bit 6 2 Chapter 6 2x20 Customer Display Command Codes User Defined Character Definition 08h CODE Bytel Byte5 This command defines a user defined character UDC The UDC character code is set by the CODE byte and must be 00H to 07H All other values for CODE will this command The five bytes following a valid CODE byte define the character D1 through D40 represent the character dots A 1 indicates the dot is on and 0 indicates the dot is off in the following format D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 D17 D18 D19 D20 D21 D22 D23 D24 D25 D26 D27 D28 D29 D30 D31 D32 D33 D34 D35 D36 D37 D38 D39 D40 5 x 8 Dot Matrix Character BYTE Bit7 Bit6 Bit5 Bit4 Bit3
54. es power through a Powered USB power cable USB Installation Connect the Powered USB Printer Interface Cable to the USB Connector and Power Connector on the printer and to the 24 V Powered USB Connector on the terminal Cc Ge E e 24V USB Line In Cash Drawer RS232 4 Parallel a USB vi E use DVI LAN 1 V USB 12V USB 24V USB 497 0418587 1 m 1416 C640 0010 497 0418588 4 m 1416 C640 0040 21032 2 12 Chapter2 Hardware Installation RS 232 Installation w Power from Powered USB 1 Connect the RS 232 Printer Interface Cable to the RS 232 Connector on the printer and to an RS 232 Connector on the terminal 2 Connect the Printer Power Cable to the Power Connector on the printer and to the 24 V Powered USB Connector on the terminal Ep D 24V USB Cash Drawer RS232 4 Line In Mouse H es e W e A RS232 2 o Parallel ae f gt a y E Use bk RS232 1 SRT DVI LAN 12VUS3 12V USB i Power 9 Pin to 9 Pin 497 0408349 0 7m 1416 C266 0007 497 0407943 4 m RS 232 e 1416 C266 0040 497 0422292 4m pas 1416 C712 0040 497 0409379 15 m 1416 C266 0150 9 Pin to 25 Pin 7162 497 0407427 1 0 m 1416 C337 0010 497 0407429 4m 1416 C3
55. ex g_hSharedMemoryMutex AAA AAA AAA AAA AAA AAA AAA AAA AAA AA AAA AAA long OpenPort CString sData long RetStatus CString Result static TCHAR szIOPort _T Port Get the IO H W Configuration to set IOPORT addresses If other of same type exists then use same IOPort addresses QueryConf lz Sets IOPORT addresses based on H W configuration initialize state DWORD sBytes 0 DWORD bMask CD7402DRWR1SOLENOID CD7402DRWR2SOLENOID Set Solenoid bits LOW bMask bMask CD7402ARM_OFF set solenoid bits low and arm bit high program solenoid bits as inputs to start if ReadIOPort 8sBytes m_nIOPort_select Error logged in ReadIOPort 7 14 Chapter 7 Cash Drawer Interface RetStatus CDD_E_IOFAILURE Result _T I O read operation failed else if WriteIOPort sBytes CD7402SELECT_GPI m_nIOPort_select Darlington 1 select input Error logged in WriteIOPort RetStatus CDD_E_IOFAILURE Result _T I O write operation failed set solenoid bits de activated even though they are supposed to be inputs now if ReadIOPort amp sBytes m_nIOPort Error logged in ReadIOPort RetStatus CDD_E_IOFAILURE Result _T I O read operation failed Darlington 0 solenoid de activated 1 ARM de activated else if WriteIOPort sBytes amp bMask m_nIOPort
56. for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR The correction of interference caused by such unauthorized modification substitution or attachment will be the responsibility of the user The user is cautioned that changes or modifications not expressly approved by NCR may void the user s authority to operate the equipment Canadian Department of Communications This Class A digital apparatus complies with Canadian ICES 003 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Le p
57. guration Verify that the LPT 1 Mode is set to ECP Go back to the Advanced menu select Multiple ROM Menu Set the Parallel CD ROM Boot to Enabled In the Exit menu select Save Changes and reboot Insert the media containing the BIOS update onto the spindle NCR 7402 BIOS and BIOS Update Software LPIN A370 0056 0100 Follow the screen prompts on the client to update the BIOS You can select two methods to run the update program e Automatic BIOS Update update process runs unattended Note You will see a prompt for terminal model and serial number information if the program detects invalid information in the current BIOS or if you are replacing the processor board in which case there is not model serial number information in the BIOS Important Model Serial Number is mandatory e Interactive BIOS Update permits you to input replace the model serial number information that is stored in the BIOS Note Model Serial number data that is currently stored in the BIOS is displayed during power up 10 You should see a green window indicating a successful update 11 Remove the CD 12 Press any key to reboot 5 4 Chapter 5 BIOS Updating Procedures 13 When the system reboots press F2 7402 3xxx or DEL 7402 4xxx during boot to enter Setup 14 In the Exit menu select Load Setup Defaults 15 Go to the Advanced menu and set Reset Configuration Data to Yes 16 Exit Setup and Save Changes Chapter
58. he end user is only permitted to navigate within the confines of the end user s application under normal operating conditions e The NCR OS Recovery image can only be used to recover or update systems with licenses procured from NCR Chapter 4 Operating System Recovery 4 7 Operating System Restrictions Standby and Hibernate Mode Restriction When using a 7402 terminal without a keyboard or mouse the Windows 2000 Windows XP PRO and Windows XP Embedded OS Standby Mode should be avoided This mode places the hardware in a low power state that requires an interrupt to restart the processor The Windows 2000 and Windows XP Embedded Gold Disk Images disable Standby Mode on the 7402 terminal This mode should not be used without a keyboard or mouse Note Hibernate Mode is not supported NCR 7402 Win20000S Recovery Software LPIN D370 0586 0100 The NCR 7402 Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk to the preinstalled state as shipped from the factory Installed Software e Microsoft Windows 2000 Professional w SP3 e Security Rollup Package SRP 1 e Microsoft Internet Explorer 6 0 with SP1 6 0 2800 1106 e Intel 85x Video driver 6 14 10 3606 e Intel Control Panel e RealTek Audio driver 5 10 0 4050 e Intel Ethernet LAN driver 7 0 26 0 e Intel ProSet diagnostic control panel application for LAN e Windows Installer 2 0 e Intel Appl
59. ication Accelerator installed 2 11 15 e Intel Chipset Software Installation Utility installed 5 0 1 1015 4 8 Chapter 4 Operating System Recovery Microsoft SNMP service installed but not activated Edgeport EPIC I O Networks USB drivers available 2 30 3M Touch Ware driver available 5 64 SR 2 Hampshire USB Touch available 6 07 Promise Raid Card available Software Drivers The following drivers are not installed automatically but can be installed from their respective locations Readme files exist in these locations as well Edgeport USB C Install Drivers Edgeport USB Hampshire USB Touch C Install Drivers Hampshire USB Touch Promise Raid Card C Install Drivers Promise Raid Card Special Settings Furthermore the following settings revisions are configured Sysprep inf answer file and sysprep bat batch file created to Accept EULA Preinstall the Product ID Number PID Gold Drive Identification in Registry Terminal Check utility to validate that the OS Recovery is only being installed on NCR workstations Dynamic resolution configuration utility Dynamic RS232 touch detection utility Note This product should only be used on NCR 7402 terminals with a Microsoft Windows 2000 license Chapter 4 Operating System Recovery 4 9 Recommendation For each operating system NCR strongly recommends that any drivers placed in the C Install directory be left intact for the purp
60. iption 256 MB DIMM Memory Upgrade 512 MB DIMM Memory Upgrade 3 Track ISO MSR Integrated U S 2 x 20 VFD Customer Display Integrated International APA All Points Addressable Customer Display RealPOS 70 Integration Tray Appendix Cc Memory Map ACPI BIOS 1 0 0 9 FFFF F PC BIOS 128 K E911 0 E400 0 Legacy USB 16 K Backpack CD ROM E000 0 M Can Be Overlaid ROMS that are not present if DISABLED in the BIOS CCFF 0 Video BIOS 48 K C000 0 Textmode Data 32 K B800 0 Monochrome VGA 32 K B000 0 VGA Data 64 K A000 0 Conventional Memory 640 K 0000 0 21011 3 2 Appendix C Memory Map DOS Considerations EMM386 must be configured with the correct parameters based on the BIOS Memory Map
61. l this dialog box is no longer displayed MicroT ouch Calibration Do NOT touch the screen while calibration data is being saved From the Calibration Complete screen select Done Select Close to exit the MicroTouch program From the Control Panel select File gt Close to exit the Control Panel Calibration Using Microcal DOS The calibration program looks at where your finger is when you lift it off the screen not where you touch it Therefore calibrate the screen as follows 1 Touch the screen near the calibration target 2 Keep your finger on the screen and slide it to the center of the target 3 Hold your finger firmly on the target for two seconds then lift it off quickly 4 Verify that the calibration was set accurately before making a service call Perform the calibration again if necessary 2 22 Chapter2 Hardware Installation If cursor is not stable or false touches are suspected run the Noise Check Utility from the Microcal program Choose the recommended frequency the one with the lowest noise level This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it 1 Set the video resolution by going to the Tools menu Video and selecting 800 x 600 256 colors 2 Goto the Tools menu select Noise Check 3 Follow the instruction prompts Choose the frequency with the lowest noise level Application software can possibly generate a dialog box from th
62. le speaker is capable of generating key clicks and error tones 1 26 Chapter 1 Product Overview MSR The MSR is an optional feature that provides support for reading magnetically coded data cards The keyboards support two different types of MSR e ISO Tracks 1 2 and 3 e JIS II and ISO Track 2 Keyboard Status LEDs The keyboard has three status LEDs e Num Lock e Caps Lock e Scroll Lock These features are used to provide the present state of the keyboard The indicators are single color Green LED s When the system is off no LED s are illuminated Chapter 1 Product Overview 1 27 115 Key PS 2 Big Ticket Keyboard Keylock Status Indicator 1 MSR Keylock Status Indicator MSR 19745 19746 1 28 Chapter 1 Product Overview Features The 5932 PS 2 Keyboards include the following features e Keylock e Speaker e System Status Indicator LED e Magnetic Stripe Reader MSR e External Decoded Scanner Connector e Special PC Setup mode on the 68 key keyboard The operations of the user programmable speaker Magnetic Stripe Reader MSR keylock and scanner connector are handled by the Wedge controller Please refer to the Wedge Software User s Guide BD20 1368 A for detailed information about interfacing and configuring these devices Keylock The Big Ticket and 68 key keyboards have a four position keylock switch The positions are explained in the following table Abr viatio
63. lizes the port by calling QueryConf and sets the solenoid control bits and the arming bit to inputs 1 2 Chapter 7 Cash Drawer Interface long OpenDrawer OpenDrawer sets the control bits to output enables the arming circuitry using the arm bit energizes the solenoid of the selected drawer waits a constant time then releases the cash drawer solenoid s bit s and disables the arming circuit These output bits are then configured as inputs again This method uses SetState for controlling the drawer See the section on Hardware Firmware Interfaces for more detail void ClosePort ClosePort resets the port opened status flag to false DWORD GetDrawersStatus GetDrawerStatus reads from the port that monitors the cash drawer status bit and masks unused bits to determine the drawer state This method uses ReadIOPort for monitoring the status bit See the section on Hardware Firmware Interfaces for more detail BOOL SetState DWORD dwState SetState uses the constant masks to create the data to write to the port that control the cash drawer solenoid s bit s This method uses WritelOPort for controlling the solenoid s See the section on Hardware Firmware Interfaces for more detail BOOL QueryConf In QueryConf we must initiate a configuration cycle with the PCI registers that control the cash drawer solenoid s and monitor the status bit Interaction with GPIO_BASE General Purpose I O Base Addres
64. m_SD 7 12 Chapter 7 Cash Drawer Interface Lock Mutex when accessing shared memory WaitForSingleObject g_hSharedMemoryMutex INFINITI iat i FALSE LPCTSTR sData g_hHWPortMutex CreateMutex amp m_Attributes if g_hHWPortMutex NULL m_pDC gt DCPrintf DCM_APIHIGH _T create m_hPowerMutex Create a security attribute allowing global access GetGlobalSA _T mutex _T NCRPowerSharingMutex amp m_Attributes amp m_SD create named mutex that prevents the cash drawer from firing when the printer is printing NCRPowerSharingMutex m_hPowerMutex CreateMutex amp m_Attributes FALSE _T NCRPowerSharingMutex HWPortMutex created ReleaseMutex g_hSharedMemoryMutex TAR 95236 OS is WIN95 or WINNT and NCRKPDev driver present return RetStatus Chapter 7 Cash Drawer Interface 7 13 AAA AAA AAA AAA AAA AAA AAA AAA AAA void Terminate if m_bInitialized Lock Mutex when accessing shared memory WaitForSingleObject g_hSharedMemoryMutex INFINITI td CloseHandle m_hPowerMutex CloseHandle g_hHWPortMutex TAR 95236 if the NT port driver was opened if m_bPortDrvr close the file handl m_bPortDrvr FALSE g_nPortDrvr 0 Dec to zero using and close handle CloseHandle g_hPortDrvr g_hPortDrvr NULL m_bInitialized FALSE ReleaseMut
65. m_nIOPort_select 0 R W port for selecting GPIO Input Output config m_nDrawerNumber 1 Default m_bPortDrvr FALSE determine if OS is WIN95 or WINNT if GetVersion lt 0x80000000 m_nOSVersion OS_WINDOWS_NT Lock Mutex when accessing shared memory TAR 95236 WaitForSingleObject g_hSharedMemoryMutex INFINITE if g_hPortDrvr NULL rt Cr GetGlobalSA at Chapter 7 Cash Drawer Interface 7 11 a security attribute allowing global access _T CreateFile _T NCRKPDev amp m Attributes amp m_SD g_hPortDrvr CreateFile NCRKPDev Open the Device file GENERIC_WRITE GENERIC_READ FILE SHARE READ FILE_SHARE WRITE LPSECURITY_ATTRIBUTES amp m_Attributes no security OPEN_EXISTING D flags NULL if g_hPortDrvr INVALID_HANDLE_VALUE Was the device opened DWORD hr GetLastError m_bPortDrvr FALSE InitError TRUE else m_bPortDrvr TRUE end if g_hPortDrvr 0 ReleaseMutex g_hSharedMemoryMutex WINNT OS else m_nOSVersion end if Initl if the LE linithrror OS_WINDOWS_95 Error OS is WINNT AND the port driver was opened Create a security attribute allowing global access GetGlobalSA _T mutex sData m_Attributes amp
66. n Position Ex Exception L Locked R Register S Supervisor Description Used by the customer or service representative to perform low level programming such as terminal diagnostics configuring the terminal or loading the terminal Used to lock keyboard input to prohibit use of normal functions Used when performing normal retail mode functions Used by supervisor to provide highest level of terminal control in cases such as refunds and running totals Chapter 1 Product Overview 1 29 Speaker A programmable speaker generates key clicks and error tones Buzzer The buzzer is an internal on board Buzzer System Status Indicator LED The system status indicator is a two color LED The green color indicates the keyboard is powered Red indicates an error condition When the system is off the LED is extinguished When the 68 key keyboard is in the special PC setup mode the LED flashes red green The status and condition indicated by the LED are shown as follows Status Condition Green Power on Red Wedge controller reporting an error condition Flashing red green Keypad of 68 key keyboard in PC Setup mode See special keypad mode on next page Off System off Note For more information about the Wedge controller refer to Wedge Software User s Guide BSTO0 1368 B 1 30 Chapter 1 Product Overview MSR Magnetic Stripe Reader The MSR is an optional feature that provides support for reading magneticall
67. nal power cord or power supply is required simplifying cable management Integrated 3 track ISO MSR The remote table top pedestal mount supports tilt and swivel to adjust display to optimum angle 1 22 Chapter 1 Product Overview 5942 12 1 INCH Color LCD 19809 The 5942 12 1 Inch LCD is designed for customers who desire a color display and prefer the small footprint and ergonomic packaging of LCD technology versus traditional CRT s Depending on the customer s requirements this LCD display can be used either as an operator display or a customer information display CID The 5942 Display features a 12 1 Inch Active Matrix Color LCD with support for SVGA and XGA resolution The 5942 can be integrated on the terminal or installed on a remote mount Chapter 1 Product Overview 1 23 7452 K309 K404 9 Inch Monochrome CRT The 9 Inch CRT can be integrated on the terminal or installed on a remote mount 7452 K309 7452 K404 19742a 7452 K419 15 Inch Color CRT The 15 Inch CRT can be integrated on the terminal or installed on a remote mount Note The 15 Inch display is too large for the Swivel Arm For integrated configurations it is placed on the Large Peripheral Extension Deck which is included in the Integration Tray Accessories Kit 7402 K310 K315 19743 1 24 Chapter 1 Product Overview NCR 5932 Keyboards There are three models of the 5932 Keyboard e 109 Key USB Keyboard e 115 Key Big Ticket Keyboard
68. ndencies tia ios 7 10 KE 7 10 CPP Source File DarlnstonCDample pp 7 10 Header file DarlingtonCD Sample Divino rien 7 26 Appendix A Cables Printer Cables iia cios A 1 Scanner Cables ii A 3 D 7872 or 7875 Scanner Scale RS 232 na A 3 7892 Scanner Powered RS 232 cnoocnocnononconononononccnoronononnnnonononoros A 3 7882 Scanner Powered RS 232 EE A 3 7837 Scanner Powered RS A 3 Display Cables ada A 4 VGA Display MONG DE A 4 VGA Display Colors ida A 4 CRT AC Power Extension errin A 4 5972 VFD Customer Display Powered RG 20011 A 5 LL Bias BAYA Dien a A 5 PS2 RTE wette eieiei EE eier E A 5 KT Power Cable acacia aia a ela en as A 6 Cash Drawer Cables Zi iD wetes A 7 Dual Cash Drawer V Cable caro A 7 Cash Drawer Extension Cable ooooonnncccnccoconicononncnonancnnanonananono A 7 Communications Cable ccecccescesssssceseessesseesecseeesesseceeeeaeeseeeeenaeeneens A 7 Ethernet 10 100BaSeT fN A 7 Keyboard blenden A 8 PS 2 Keyboard EXTGRSION dic bid A 8 Signature Capture Electronic Payment Terminal Cable A 8 5945 5992 EPT RS 232W POWe a A 8 Power Cables AC cireni iere AE A 9 Appendix B Feature Kits Appendix C Memory Map DOS Considerations nne e S C 2 Revision Record Issue Date Remarks A Nov 2003 First Issue xiii Radio Frequency Interference Statements Federal Communications Commission FCC Information to User This equipment has been tested and found to comply with the limits
69. olors 16 7 M Colors 8 Bit 16 Bit 24 Bit 512k 1 MB 2 MB NCR 12 1 inch LCD Resolution Colors 800x600 262 144 Note In BIOS POST and DOS modes the LCD image is stretched to fill the display Intel Graphics driver also permits stretching Chapter 1 Product Overview 1 17 Dual Displays The Summa II Motherboard Release 2 5 is dual display LCD and CRT capable In a dual display environment the 7401 terminal supports 16 bit color when both displays are connected to the motherboard Both displays must have the same maximum resolution capability Refer to the following information for details about the implementation of a dual display configuration e Lynx Family Control Panel Specification 1 2 on the NCR 74xx Base System and Client Third party Drivers CD ROM Product ID D370 0111 0100 or in the video exe self extracting Video Drivers file on the Retail Solutions Specific Third Party Products Drivers and Patches web site at http www ncr com support support_drivers_patches asp Class retail_TPP e Retail Customer Information Display User s Guide BD20 1431 B on the NCR Information Products web site at http www info ncr com eHome cfm 1 18 Chapter 1 Product Overview Printer Options NCR 7167 Printer The NCR 7167 Printer is a fast quiet relatively small and very reliable multi function printer It prints receipts validates and prints checks and prints on a variety of single or multiple part forms There is not j
70. oot It is also possible to perform a BIOS update using a network connection Refer to the NCR FitClient Software User s Guide B005 0000 1235 for information about that procedure Crisis Recovery In the event the BIOS becomes corrupt such as the result of a power failure during the BIOS Update procedure you can use the method discussed later in this chapter in the BIOS Crisis Recovery section to recover the BIOS Prerequisites The following are required on the 7402 in order to perform a BIOS update using a CD e Bootable CD ROM drive 2336 K024 e Keyboard NCR 7402 BIOS and BIOS Update Software LPIN A370 0056 0100 5 2 Chapter5 BIOS Updating Procedures Connecting an External CD ROM Drive If your terminal contains an integrated CD ROM skip to Updating Procedures 4 Connect the external CD ROM 2336 K208 drive to the USB connector on the terminal D CS rus Cash Drawer RS232 4 Line I SH f 3 a COGS Line Out EE O GE SCH A RS232 2 o Parallel 3 ES use es e omo WW BB E RS232 1 CRT DVI LAN 12V USB 12V USB DC Power USB AC Power 21108 5 Connect the Power Supply to the CD ROM and to an AC outlet Chapter 5 BIOS Updating Procedures 5 3 Updating Procedures 1 2 3 4 5 6 7 8 Apply power to the terminal Press DEL during boot to enter Setup In the Advanced menu select UO Device Confi
71. oses of servicing and maintaining the system If you are using this information in order to build your own operating system image and not using NCR s provided OS Recovery image as a base image we recommend that all drivers that are installed be placed in a similar C XInstall directory for support 4 10 Chapter4 Operating System Recovery NCR RealPOS 7402 WinNT OS Recovery Software LPIN D370 0587 0100 The NCR 7402 Windows NT 4 0 Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk to the preinstalled state as shipped from the factory Installed Software Microsoft Windows NT Workstation 4 0 w SP6a Microsoft Internet Explorer 6 0 SP1 6 0 2800 1106 SP1 Intel Extreme Graphics Driver 2 13 2 Video 4 03 1381 3606 RealTek AC 97 Audio ALC201A A3 35 Intel 82562 LAN driver 4 0 100 1124 Windows Installer 2 0 Backpack CD Rom available 2 04 3M TouchWare 5 64 SR2 Edgeport USB available 2 20 C amp T Video available Software Drivers The following drivers are not installed automatically but can be installed from their respective locations Readme files exist in these locations as well Backpack CD ROM C Install Drivers CDRom Edgeport USB C Install Drivers USB C amp T Video C Install Drivers Video Promise Card C Install Drivers Promiseraid SIIG Card C Install Drivers SIIG Special Settings F
72. ot from an internal CD ROM drive Press Esc to return to the Setup Utility menu Select Save and Exit Setup As the system reboots insert the NCR Partition Image Application CD D370 0605 0100 You should see a message during boot indicating that the CD ROM has been recognized At the menu enter 1 to select the image restore function Ht E EAE HH EEE HE EH HH EE EE EE E E EH HE HE HE NCR Boot CD for Partimage FERE E HH HE EEE HE EH HH HE EE E E EH HH HE HH HE Select an option 1 Restore an Image 2 Exit to a shell At the prompt insert the CD which contains the operating system image Press Enter Windows 2000 D370 0586 0100 Windows NT D370 0587 0100 Windows XPe D370 0588 0100 At the prompt press 1 Yes to Continue 4 4 Chapter 4 Operating System Recovery 12 Press Enter to mount the CDROM or to cancel dev cdrom y gt Automatic mount 4 F Please press Wok to mount on Ok mnt cdrom Some Operating Systems occupy more than one CD The restore program behaves differently between CDs depending on which OS you are restoring Win2000 The program will pause when it is time to insert the next CD displaying the Automatic Mount message Insert the next CD and press Enter to continue WinNT The program will pause when it is time to insert the next CD without displaying any message Press Ctrl Q to continue
73. ournal as it is kept electronically by the host terminal The printer can connect through a USB port or a serial port It can receive power from a power supply or through a USB power cable Power Supply AC Adapter Cable 19711a NCR 7197 Printer The NCR 7197 Printer is a fast quiet relatively small and very reliable multi function printer It prints receipts and two color printing The printer can connect through a USB port or a serial port It can receive power from a power supply or through a USB power cable Power Supply AC Adapter Cable 19712a Chapter 1 Product Overview 1 19 Operator Displays 5964 12 1 Inch Touch Screen 19429 The 5964 is designed for touch based applications and features a high brightness 12 1 Inch Active Matrix Color LCD with SVGA resolution The 5964 features a 5 wire Resistive Touch Screen integrated MSR Digital Video Interface DVI table top mount with tilt and swivel or can be integrated on the terminal and convenient connections for an external keyboard and hand held scanner Note If Simultaneous Mode is used same display on both the integrated LCD and the 5964 then Extended desktop concurrent mode is recommended 1 20 Chapter 1 Product Overview Features Resistive Touch Screen Retail Hardened 12 1 Inch Active Matrix LCD Brightness Control Wide Viewing Angle SVGA Resolution PS 2 Keyboard Connector Scanner Connector Tone Speaker DV
74. plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances Do not modify the plug provided if it will not fit the outlet have the proper outlet installed by a qualified electrician Improper connection of the equipment grounding conductor can result in a risk of electric shock The conductor with insulation having an outer surface that is green with or without yellow stripes is the equipment grounding conductor If repair or replacement of the electric cord or plug is necessary do not connect the equipment grounding conductor to a live terminal Check with a qualified electrician or service personnel if the grounding instructions are not completely understood or if in doubt as to whether the product is properly grounded Use only 3 wire extension cords that have 3 prong grounding plugs and 3 pole receptacles that accept the product s plug Repair or replace damaged or worn cords immediately References NCR RealPOS 70 Hardware Service Guide B005 0000 1465 NCR RealPOS 70 Site Preparation Guide B005 0000 1464 NCR RealPOS 70 EasyPoint 42 Parts Identification Manual B005 0000 1466 NCR FitClient Software User s Guide B005 0000 1235 NCR RealPOS 70 EasyPoint 42 Migration Guide BO05 0000 1500 Table of Contents Chapter 1 Product Overview Introduction dais Hinged LED A Hor E E Operating Systems oct nies Eeer Removable Motherboard Sled
75. pter discusses procedures how to recover the Operating System using the integrated or an external USB CD ROM drive Note It is also possible to perform a BIOS update using a network connection Refer to the NCR FitClient Software User s Guide B005 0000 1235 for information about that procedure The following are required in order to perform an OS recovery from a CD e Bootable CD ROM drive internal or external e Keyboard 4 2 Chapter 4 Operating System Recovery Connecting an External CD ROM Drive If your terminal contains an integrated CD ROM skip to OS Recovery Procedures 1 Connect the external CD ROM 2336 K208 drive to the USB connector on the terminal Co co au uep Cash Drawer RS232 4 e In Hi m CWWO Mouse g ba paa a Mic S Parallel S e E use em O Owes asss ih E use RS232 1 CRT LAN 12V USB 12V USB USB 2 0 DC Power DC Power USB AC Power 21108 2 Connect the Power Supply to the CD ROM and to an AC outlet 3 Apply power to the CD ROM drive switch on the back Chapter 4 Operating System Recovery 4 3 OS Recovery Procedures 1 2 3 4 5 ON 10 11 Apply power to the terminal Press DEL during boot to enter Setup At the Setup Utility menu select Advanced BIOS Features Set the First Boot Device to USB CDROM The CDROM selection is used when you want to bo
76. r sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le reglement sur le brouillage radio lectriques dict par le ministrere des Communications du Canada Voluntary Control Council for Interference VCCI COB PORES RRS EER RS VCCI DEA CESK AIS Here CT ORBEA CHEATS CBR WEZE TILKE COPS ME READ HALIBRENAZALEMHVET xiv Declaration of Conformity Manufacturer s Name Manufacturer s Address Type of Equipment Model Number Electrical Ratings Input NCR Corporation NCR Corporation Retail Solutions Division Atlanta 2651 Satellite Boulevard Duluth GA 30096 5810 Information Technology Equipment Class 7402 100 240 V ac 6 0 A 50 60 Hz NCR Corporation 1700 South Patterson Boulevard Dayton OH 45459 USA declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards EU Directive 89 336 EEC EMC Harmonized Standard s EN 55022 EN 55024 EN 61000 3 2 EN 61000 3 3 IEC 61000 4 2 IEC 61000 4 3 TEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 73 23 EEC Low Voltage EN 60950 NCR Corporation Retail Solutions Division Atlanta 2651 Satellite Boulevard Duluth GA 30096 5810 Chapter 1 Product Overview Introduction NCR s RealPOS 70 also referred to as NCR 7402 is a scalable retail
77. s not shown also have an IEC connection of 45 mm 1416 C320 0030 1416 C321 0030 1416 C322 0030 1416 C323 0030 1416 C391 0030 1416 C393 0030 006 8601011 SEV 006 8601012 U K 006 8601019 Australia 006 8601010 International 006 8605488 China 006 8601001 Japan Twist Lock 15405a Appendix B Feature Kits Below is a comprehensive list of the optional hardware Feature Kits that can be installed in the customer environment Kit installation instructions for those requiring instruction are available on the Information Products web sites e NCR Intranet http inforetail atlantaga ncr com e Internet http www info ncr com To locate the installation guides on these sites 1 Select General Search 2 Select the Kit Instructions icon 3 In the Kit Title field enter the Kit Title Example MSR or In the Kit Number field enter the Kit Number Example 7402 K452 4 Select Search The file can be viewed online by left mouse clicking on the pub title or if you prefer to download the entire file you can right mouse click on the title then select the Save Target as option If you aren t sure of the title of number you can display all kits associated with a terminal product class by 1 In the Class drop down list select the Class of the terminal Example 7402 2 Select Search 2 2 Appendix B Feature Kits Kit Number 7402 K233 7402 K234 7402 K221 7402 K451 7402 K452 7402 K305 Descr
78. s Register takes place in order to determine the port address used for controlling the solenoid s and for monitoring the status bit See the section on Hardware Firmware Interfaces for more detail Chapter 7 Cash Drawer Interface 7 3 BOOL WritelOPort DWORD databytes WORD ioport WritelOPort writes data to the port that control the cash drawer solenoid s bit s This method uses the port address obtained in QueryConf for controlling the solenoid s See the section on Hardware Firmware Interfaces for more detail BOOL ReadiOPort DWORD databytes WORD ioport ReadIOPort reads from the port that monitors the cash drawer status bit This method uses the port address obtained in QueryConf for monitoring the status bit See the section on Hardware Firmware Interfaces for more detail 7 4 Chapter 7 Cash Drawer Interface Component Architecture Code Changes The developer should provide a description either textually or diagrammatically Oe block diagram of how the components of the module subsystem interact in this sub section The member function Initialize is subsequently called to open the NCR Windows NT port driver if applicable and perform other initialization tasks Then the devices OpenPort member function is called to make the device available at which time QueryConf is called Once the device has been configured the member functions OpenDrawer Get DrawerStatus and SetState can be called
79. s only available if AMIKey Recovery Boot Services are installed on the system drive and the BIOS is configured to use these services AMIBIOS will automatically switch from the Silent Boot logo to the standard BIOS text screen if an error occurs that requires user attention Some error messages are displayed over the Silent Boot logo depending on system configuration These BIOS functions are only available during the very early stages of system initialization also known as boot block code To initiate these functions please hold down the keys immediately after powering on the system After AMIBIOS recognizes this keystroke the BIOS will wait and display the following message Press lt F1 gt to Run SETUP Press lt F2 gt to load default values and continue Chapter 3 Setup 3 3 How to Select Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values Use the arrow keys to select highlight options and menu screens Use the Enter key to select a submenu Use the and keys to change field values To view General Help at any time press F1 To save the changes move the cursor to the Exit Menu select either Save Changes amp Exits and press Enter 3 4 Chapter 3 Setup BIOS Default Values The following tables show default settings On such settings as IDE drives where there are no defaults typical settings are shown
80. sisoccstsovvssssiavestessevensctvavecen 4 13 Installed Software cescesseescescesseescesececeeseeeeceseeseeeeeseeeseeeeeeaees 4 13 Software Drivers 4 13 Special SEHINGS ata 4 14 Recommendation ceceesseesceseesteeseeecceesceecesecseeeeceeeeseeeeenees 4 14 Chapter 5 BIOS Updating Procedures tee e en EE 5 1 Prere quise a t 5 1 Connecting an External CD ROM Drive cccscssssssssesenerenes 5 2 Updating Procedures ts 5 3 BIOS Crisis RECOV EE 5 5 Recovery Procede Sitio did ia 5 6 Cable Connector Pin Out Information cccconcncnnnoninnninanananinananacinaness 5 8 Chapter 6 2x20 Customer Display INtrOGUCHO A EEN EEN 6 1 General Specific OA dit 6 1 Serial Communication Interface cooococcconccccononunonnnnncnnnnnnnananononocncnananns 6 1 Command Codes ld 6 2 User Defined Character Definition 08h CODE A E 6 2 Character Table Select 09h TABLE CODE coiononionconconononononono 6 3 Clear Display iaa tes 6 3 Luminance Control 11h LUMINANCEI 6 3 Cursor Position 10h POSITION iran 6 4 RESINA a e A 6 4 Character Tables and Codes sti 6 4 A O 6 5 EE 6 6 O 6 7 EES EE E 6 8 Chapter 7 Cash Drawer Interface Introd uch ON wis weiss nee clea A ees OAS rd eee 7 1 Ee Et ii 7 1 Component EE 7 4 Code CASES italia iaa iii 7 4 Hardware Firmware Intertfaces 7 6 Dependencies Assumptions Constraint ccociiononnnnnnnnnacnnnnnnnnnananos 7 10 Hardware Dependencies lt 1 disnea data 7 10 Software Depe
81. spondence to Manager Information Products NCR Corporation 2651 Satellite Blvd Duluth GA 30096 Copyright 2004 By NCR Corporation Dayton Ohio U S A All Rights Reserved Preface Audience This book is written for hardware installer service personnel system integrators and field engineers Notice This document is NCR proprietary information and is not to be disclosed or reproduced without consent Safety Warnings Servicing This product does not contain user serviceable parts Servicing should only be performed by a qualified service technician Fuse Replacement Caution For continued protection against risk of fire replace only with the same type and ratings of fuse Attention Pour pr venir et vous prot ger contre un risque de feu remplacer la fusible avec une autre fusible de m me type seulement Power Supply Cord Used as Disconnect Means Caution The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed near the equipment and is easily accessible Attention Le cordon d alimentation est utilis comme interrupteur g n ral La prise de courant doit tre situ e ou install e proximit du mat riel et tre facile d acc s Lithium Battery Warning Caution Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type as recommended by the manufacturer Discard used batteries according to the manufact
82. tControlSet Enum ROOT Chapter 2 Hardware Installation 2 7 Installing an NCR 5964 12 1 inch Touch LCD The NCR 5964 can be connected as a remote device 19429a Note A PC keyboard is required to configure a 5964 12 1 inch Touch LCD The following illustrations show the cable connections for the 5964 and the 7402 There are two cables required e DVI Cable provides the video interface to the 5964 e RS 232 Y Cable provides a serial interface and power to the 5964 It also connects the 5964 PS 2 keyboard connector to the terminal which provides an interface for the wedge controller MSR PS 2 Keyboard Scanner and Tone Speaker 2 8 Chapter 2 Hardware Installation DVI Cable Connections Connect the cable to the DVI Connectors on the 5964 display and 7402 terminal E gt E P 24V USB Cash Drawer RS232 4 Linen Kg j d Mouse gt gun E Je e mm Zu mmm pe A IO bd cia i Parallel ka E use owo h uss RS2324 LAN 12VUSB 12V USB DVI 497 0422831 1 0 m 1416 C723 0010 497 0422832 4 0 m 1416 C723 0040 W 21029 Chapter 2 Hardware Installation 2 9 RS 232 Cable Connections 1 Connect the Y cable to one of the Powered RS 232 ports and to the PS 2 connector on the 7458 terminal 2 Connect the other end of the Y Cable to the RS 232 connector on
83. tem pre installed then there is also a Certificate of Authenticity label Class 7402 1000 AE CUCU NUUR UT S N 36309845 Date 21 November 2003 NCR Corp Class 7402 1000 Unit Serial 36309845 HA NCR Corporation Atlanta GA_30096 Made in Singapore ihust ME D Class 7402p Cfflional NATIONAL This device complies 100 120 V with Part 15 of the FCC rules KE LEE fe s Model Nows 7402 ee EC SWN Operation is subject to the following SS jo conditions SerialNo mo 36 309845 1 this device may not cause harmful rf d Date of Migiitici 21 NOV 2003 200 240 V ac aan 2 this device must accept any interference received l I iil iii 50 60 Hz 3A 300W including interference that may cause undesired operation N This Class A digital apparatus complies with Canadian ICES 003 DEBE IAE COREtRERB TEAS Cet appareil numerique de la classe A est Ze le EJE Sosa SEAS AGAR conforme a la norme NMB 003 du CanadaPatents Pending FSLIBRENSEMBVET 20946 1 6 Chapter 1 Product Overview Model Numbers The following table identifies 7401 terminal models Major Model 7402 1000 7402 1010 CPU Intel 2 0 GHz Celeron Resistive Touch 128MB Memory 40GB Hard Disk 3 RS 232 3 Powered USB 2 Standard USB Audio Mic and US Power Cord No MSR No Customer Display Integrated Stereo Speakers Intel 2 0 GHz Celeron Capacitive Touch 256MB Memory 40GB Hard Disk 3 RS 232 3 Powered USB
84. to interact with the cashdrawer These methods themselves invoke the member functions WritelOPort and ReadIOPort to actually send and receive data to the cashdrawer via the port addresses obtained in QueryConf Following is an enumeration of the code changes needed to support the 7402 The interface of the new device supports two separate fields for GPIO select port address read write and solenoid and status bit port address read write The chip GPIO bits must be selected for use as GPIO and as either input or output It is desired that the driving circuit be disabled at power on and when not actively driving the solenoid Two output control implementations will be used 1 Use the m_nIOPort_Select address register to set the solenoid bit to an output function before driving the bit high using m_nIOPort set the solenoid bit low after the charging time and then setting the bit function to input using m_nIOPort_Select Chapter 7 Cash Drawer Interface 7 5 2 Use the arming bit at address m_nIOPort to enable an external driving circuit set the solenoid bit high set the solenoid low after the charge time and finally disable the arming bit QueryConf QueryConf uses the PCI configuration cycle protocol at Bus 0 Device 31 and Function 0 and offset 0x58 to obtain the contents of GPIOBase register When GPIOBase is referenced in the following paragraphs it is referring to the contents of register GPIOBase 15 6 The primary
85. u Supervisor Password User Password Change Supervisor Password Change User Password Clear User Password Boot Sector Virus Protection Intel Montara GML NorthBridge Configuration Primary Video Device Graphics Mode Select IGD Device 2 Function 1 Boot Type Flat Panel Type TV Standard NTSC Minor Standards PAL Minor Standards SECAM Minor Standards Flat Panel Scaling Intel ICH4 SouthBridge Configuration ICH4 Dev31 Funcl IDE ICH4 Dev31 Func3 SMBUS ICH4 Dev31 Punch AC 97 Not Installed Not Installed Enter Enter Enter Disabled Auto Enabled 8MB1 Enabled CRT LFP 800x600 LVDS Automatic NTSC M PAL B SECAM L Auto Enabled Enabled Enabled ICH4 Dev29 Func8 USB 1 ICH4 Dev29 Funcl USB 2 ICH4 Dev29 Func2 USB 3 ICH4 Dev29 Func7 EHCI MIDI Decode Adlib Range 388h 38Bh LPC 4Eh 4Fh Decode LPC 2Eh 2Fh Decode Onboard LAN IDAPIC Extended IDAPIC CPU B I S T ICH4 DMA Collection DMA 0 Type MA 1 Type MA 2 Type MA 3 Type MA 5 Type MA 6 Type D D D DMA 4 Type D D D MA 7 Type Enabled Enabled Enabled Enabled Disabled Enabled Enabled Enabled Enabled Disabled Disabled Disabled Disabled LPC DMA LPC DMA LPC DMA LPC DMA LPC DMA LPC DMA LPC DMA LPC DMA Chapter 3 Setup 3 11 3 12 Chapter 3 Setup Chapter 4 Operating System Recovery Introduction Prerequisites This cha
86. uration data port occupying I O addresses 0xOCFC through Ox0CFF Accessing a PCI function s configuration port is a two step process e Write the target bus number physical device number function number and doubleword number to the configuration address port e Perform an I O read from or a write to the configuration data port The ICH4 Configuration Address Register should be defined as follows e Configuration Space Mapping enabled e Bus number 0 e Device number 31 e Function number 0 e GPIO base register offset address 0x58 Chapter 7 Cash Drawer Interface 7 7 Within the ICH4 the General Purpose I O ports are addressed using an offset read from the GPIO Base Address Register GPIOBASE offset 0x58 The base address included in Bits 15 6 is assigned by the BIOS The GPIO Control Register GPIO_CNTL offset 0x5C has a R W bit 4 that enables 1 disables 0 the decode of the I O range pointed to by the GPIO Base register and enables disables the GPIO function The GPIO Control Register is set by the BIOS to enable GPIO Intel 82801DB ICH4 Datasheet GPIO_USE_SEL2 GPIO Use Select 2 Register Offset Address GPIOBASE 30h Attribute R W Default Value OOOOOFFFh Size 32 bit Lockable No Power Well Core Bit Description 31 0 GPIO_USE_SEL2 43 32 R W Each bit in this register enables the corresponding GPIO if it exists to be used as a GPIO rather than for the native function 0 Signal used as nati
87. uration space query the GPIO Base Address Register GPIOBASE to determine the address for reading the GPI port assigned to the select register m_nIOPort_select and the address we can read write the solenoid bits and read the status bit m_nIOPort The BIOS assigns these addresses dynamically We obtain the addresses as follows A Write to m_nIOConf then read GPIOBASE from m_nIOConf 4 and add the respective K offset to the result to obtain m_nIOPort and m_nIOPort_select B We can now control the solenoid bits and read the status bit via m_nIOPort and Input Output select via m_nIOPort_select see ReadInPort and WriteOutPort for details REFERENCES Shanley Anderson PCI System Architecture 3rd ed Chapter INTEL ICH4 I O Controller Hub Datasheet BOOL QueryConf BOOL result TRUE DWORD FileOffset 0x40 DWORD DataRead 0 Configuration Address Register at 0x0CF8 bit 31 1 Enable Configuration Space Mapping bits 30 24 0 Reserved bits 23 16 0 Bus number bits 15 11 31 Device bits 10 8 0 Function bits 7 0 58 Register bits 1 0 Always zero See NOTE 1 NOTE 1 GPIO base Address is read from General Purpose I O Register Bas Address at a fixed Offset 0x58 The GPIO Register Base Address value provides a base address in bits 15 6 Therefore mask is Ox0FFCO DWORD n_configGPIOReqData 0x800
88. urer s instructions Attention Il y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un type recommand par le constructeur Mettre au r but les batteries usag es conform ment aux instructions du fabricant Battery Disposal Switzerland Refer to Annex 4 10 of SR814 013 for battery disposal IT Power System This product is suitable for connection to an IT power system with a phase to phase voltage not exceeding 240 V Peripheral Usage This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation UL CSA TUV VDE or those which are recommended by NCR Corporation Caution DO NOT connect or disconnect a printer keyboard or any other non USB terminal powered peripheral while the terminal is powered on Doing so may result in peripheral or system damage Environmental Consciousness NCR is demonstrating its concern for the environment by designing an intelligent power management system into this terminal that operates efficiently whether the system is in a stand alone or network environment Grounding Instructions In the event of a malfunction or breakdown grounding provides a path of least resistance for electric current to reduce the risk of electric shock This product is equipped with an electric cord having an equipment grounding conductor and a grounding plug The
89. urthermore the following settings revisions are configured Chapter 4 Operating System Recovery 4 11 Preinstalled NT to include the Product ID Number PID Placed the Gold Drive Part Number Date Created LPIN and Release in Registry under HKey Local_Machine Software NCR Gold Drive Ran Sysprep so that the mini installation will run on initial boot with the following parameters Automatically include PID Host cmd set in RunOnce to update the registry Established a 2gb FAT16 primary system partition Established a secondary NTFS partition that fills the remainder of the drive Included necessary OS cab files in C 1 Install Made SP6a folder available in C 1 Install installed Made 1386 folder available in C Install Installed MS SNMP set to Manual Replaced the standard EULA with the NCR specific EULA TerminalCheck exe in Run registry to determine correct hardware platform otherwise it will shut down Hide MS splash screen by adding noguiboot parameter to boot ini SerMouse device disabled Added noserialmice to boot ini Set resolution to 800x600 Set colors to 65536 Disabled MousClass service Updated C Install drivers touch folder to Microtouch 5 64 SR1 20 Manually added Com5 Note This product should only be used on NCR 7402 terminals with a Microsoft Windows NT 4 0 license 4 12 Chapter4 Operating System Recovery Recommendation For each operating system NCR strongly recommends that any drivers
90. ve function 1 Signal used as a GPIO For 7402 cash drawer bits GPIO_USE_SEL2 35 32 will be set 1 for use as a GPIO write value read value ANDed with OxF After a full reset RSMRST all multiplexed signals in the resume and core wells are configured as their native function rather than as a GPIO After just a PCIRST the GPIO in the core well are configured as their native function LPC Interface Bridge Registers D31 FO GP_IO_SEL2 GPIO Input Output Select 2 Register Offset Address GPIOBASE 34h Attribute R W Default Value 00000000h Size 32 bit Lockable No Power Well Core 7 8 Chapter 7 Cash Drawer Interface GP_LVL2 GPIO Level for Input or Output 2 Register Offset Address GPIOBASE 38h Attribute R W Default Value OOOOOFFFh Size 32 bit Lockable No Power Well See below Bit Description 31 12 Always 0 No corresponding GPIO 11 0 GP_IO_SEL2 43 32 R W When set to a 1 the corresponding GPIO signal if enabled in the GPIO_USE_SEL2 register is programmed as an input When set to 0 the GPIO signal is programmed as an output Bit Description 31 12 Reserved Read only 0 11 0 GP_LVL2 43 32 R W If GPIO n is programmed to be an output via the corresponding bit in the GP_IO_SEL2 register then the corresponding GP_LVL2 n bit can be updated by software to drive a high or low value on the output pin 1 high 0 low If GPIO n is programmed as an input then the corresponding GP_LVL
91. ware reduces CPU load and thus improves performance e High bandwidth access to data is provided through the System Memory ports The GMCH uses Tiling architecture to increase System Memory efficiency and thus maximize effective rendering bandwidth Intel DVMT Dynamic Video Memory Technology permits the graphics driver to use only the exact amount of system memory required for the current graphics state Excess memory is returned to the operating system The driver allocates memory in the range of 8 64MB for video Under DOS the BIOS setting for video memory takes effect Up to 48MB is permitted but normally the default value of 8MB is acceptable 1 16 Chapter 1 Product Overview Graphics Driver Single unified driver that supports all Intel 830 845G 852GM GME 855GM GME and 865G GV integrated graphics chipsets CUI API for third party application control of Windows display attributes via the Monitor Control Command Set MCCS standard Backlight Image Adaptation support for Intel 855GME chipset OS Support Windows XP XP Media Center Edition XP Tablet PC Edition 2000 ME NT4 98 SE and Linux Xfree86 4 0 x Server Kernel 2 4 x Note NCR does not support all of these on the platform IBM OS 2 Warp 3 0 4 0 support provided by SciTech API Support Direct X 7 0 8 0 8 1 9 0 OpenGL 1 3 GDI amp GDI Resolutions Supported Resolution Max Vfreq 640x480 1024x1280 60 85 Hz Colors Supported 256 Colors 65 000 C
92. y coded data cards The keyboards support two different types of MSR e ISO Tracks 1 2 and 3 e JIS II and ISO Track 2 Big Ticket and full featured 68 key keyboards only Note MSR signals are routed to the Wedge controller and passed into the system keyboard data stream For more information about the Wedge controller refer to Wedge Software User s Guide BD20 1368 A External Decoded Scanner Connector A decoded RS 232 input device that only requires TXD RXD CTS and RTS such as a bar code scanner can be connected to the keyboard RS 232 signals are routed to the Wedge controller and passed into the system keyboard data stream The connector provides 5V to power the scanner For more information about the Wedge controller refer to Wedge Software User s Guide BD20 1368 A Special PC Setup Keypad Layout for 68 key Keyboard On power up the operator can switch the 68 key keyboard into an alternate keypad layout that can be used with many PC BIOS setup and configuration routines The alternate layout contains keys such as ESC TAB END and arrow keys which are not available in the normal keypad layout The alternate layout allows the operator to configure a PC with the 68 key keyboard Chapter 1 Product Overview 1 31 NCR 5972 2x20 Remote Customer Display Tall Post Models N 5972 1xxx VFD 5972 2xxx LCD 19750a 1 32 Chapter 1 Product Overview Desktop Models Features 5972 1xxx VFD 5972

User's Guide - POS

Contents

Download Pdf Manuals

Related Search

Related Contents