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BENEFON SERAPH NT Operating Instructions

1. ORDER CODES BATTERIES Code Part ZE2400 Standard Li lon battery 650 mAh ZE2402 Standard Li lon battery 900 mAh ZE2401 Standard Li lon battery 1200 mAh ZE2403 Standard Li lon battery 1700 mAh CHARGERS Code Part ZE1106 Mains charger CMA 70 230 EUR model ZE1109 Mains charger CMB 70 230 UK model ZE1110 Mains charger CMD 70 230 US model ZE1111 Mains charger CMC 70 230 AU model ZE3510 Cigarrette lighter charger CCS 71 12 EXTERNAL ANTENNAS Code Part ZE2408 External GPS antenna Radiall ZE3232 External GSM antenna Cottage mount ZE2102 Cross country GSM antenna CABLES Code Part ZE2306 Data cable APC70 ZE2406 Data NMEA cable APC77 OTHER ACCESSORIES Code Part ZE5520 Headset ZE3117 Light holder ZE5314 Carrying case trendline NOTE You will find complete and updated list of accesso ries in the web site www benefon com GSM ANTENNA ADAPTER An external GSM antenna is needed if the device is installed or used in such a location or areas where frequently exists poor GSM coverage The external GSM antenna can be e g a cottage antenna and you need the GSM antenna adapter to connect it to the device The adapter is a standard cable containing two separate con nectors 5 for the device for the external antenna Device 8 own antenna must be disconnected when attach ing
2. SERAPH NT Operating Instructions All rights reserved Benefon 2003 Publication number YZ2660 0 LANGUAGE DECLARATION OF CONFORMITY Spanish Mediante el presente documento Benefon declara que este tel fono movil del tipo TGP79EE satisface los requisitos esenciales y todas las demas disposiciones pertinentes de la Directiva 1999 5 EC Danish Benefon Oyj erkl rer herved at denne mobiltelefon af typen TGP79EE er i overensstemmelse med de v sentlige krav og andre relevante betemmelser i Directive 1999 5 EC German Hiermit erkl rt Benefon Oyj da dieses Mobiltelefon vom Typ TGP79EE die wesentlichen Anforderungen und andere relevante Bestimmungen der Richtlinie 1999 5 EC erf llt Greek n Benefon Oyj nA vet tt avt TO kivnt tnA povo TGP79EE OUULOPPOVETOL ovot stg oxetikobc pouc tnc O nyias 1999 5 EC English Hereby Benefon Oyj declares that this mobile phone type TGP79EE is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC French Benefon Oyj d clare par les pr sentes que ce t l phone mobile de type TGP79EE est conforme aux exigences essentielles et aux dispositions correspondantes de la Directive europ enne 1999 5 EC Italian Benefon Oyj dichiara che questo modello di telefono cellulare tipo TGP79EE risponde al
3. Thus setting the number in most cases is not necessary The number must be set correctly otherwise sending short messages is not possible The SMS service number can be found e g in the manual of your local network operator 26 SERAPH SETTINGS TELEMATICS MESSAGE VALIDITY You can select the length of validity for normal short mes sages and telematics protocol messages i e for how long the SMS messages are stored in the server of the operator This setting can be used to avoid massive helping efforts in case an emergency message has been sent week ago and there is reason to believe that help is no longer needed You can choose the message validity from these 1 hour 6 hours 24 hours 1 week or Maximum time Click the arrow and highlight the desired option 7 PART CONFIGURING SETTINGS FOR THE SERAPH SERAPH SETTINGS POWER Calls Emergency Telematics GPS Manual power on and power off D Mo restrictions 2 Notify service center G No power off When charging Change GPS operating mode as Notify service center 26 Settings for manual power and off No restrictions 1 The device be turned and off as usual The service center will NOT be notified of the power on off Notify service center 2 The service center will always be notified when the device is powered on or off Notifying means sending a protocol message to the ser
4. DUMMY QUESTIONS PART F TROUBLESHOOTING TRACKING IN EMERGENCY MODE Question Problem Answer Checkpoints am going to a sum merhouse over the weekend want to be able to make an emer gency call just in case if something happens e g snake bites me However do not want to be tracked by any one at work at least not without my knowl edge How to config ure the device Remove all work numbers from the list of authorised numbers See PAGE 25 Remove service center number if it is a work number See PAGE 25 Enable Authorization setting See PAGE 25 To be able to use emergency cycle you must have some emergency numbers in Reporting and calling list They can be even work numbers See PAGE 20 To enable tracking in emergency situation to continue after cycle is put through ensure that emergency mode manual ter mination is turned on See PAGE 23 A while ago pressed the BeneGuard button in order to start the emergency cycle and now there is a plain tri angle in the middle of the display What is happening right now The device is still in emergency mode In the background the device may send its position in sequence to the requesting number When the emergency mode is configured for man ual termination emergency numbers can keep on tracking the device after emergency cycle is put through but you can be tracked only after you have started emergency cycle until you end the
5. mation see SETTINGS FOR MANUAL POWER ON AND OFF ON PAGE 27 NOTE If the PIN code is incorrect or the SIM card is not inserted at all the normal network connection is unavailable and the device can only be used for ma king network emergency calls e g 911 112 There are two other ways to power on the device pressing the BeneGuard button 9 and holding it down for a few seconds NOTE This action will start the emergency cycle unless cancelled in time By connecting the device to a charger USER INTERFACE 31 PART OPERATING THE SERAPH Turning the device off 1 To power off the device press the upmost side key 0 and hold it down for a few seconds Note that some con figurations do not allow the device to be turned off nor mally 2 The logo will be shown and the Power off tone heard 3 The device may also notify the service center of the pow er off For more information see SETTINGS FOR MANUAL POWER ON AND OFF ON PAGE 27 Adjusting volume To adjust speaker volume during a call press the lower side keys briefly key increases the volume The 0 key decreases the volume Silencing alert tone When the device alerts of an incoming call the alert tone can be silenced by pressing the lower side key briefly About tone notifications Tones are played through the loudspeaker simultaneously when corresponding notifications are displayed There are several different to
6. them To attach the code to the setting check the box otherwise leave the check box blank 1 Click Ok To change the code first click the corresponding box 2 Key in the old code key in the new code and confirm it 3 Click Ok 4 PART OPERATING THE SERAPH PART C OPERATING THE SERAPH USER INTERFACE BENEGUARD BUTTON DISPLAY For making emergency GSM status LOUDSPEAKER calls sending emergen GPS status cy messages Battery status SIDE KEYS Upmost Power on o Middle For increasing volu Lowmost For decreasing volume and silen cing ringing tone GPS ANTENNA Plug for external GPS antenna Battery release catch END KEY For rejecting BATTERY ending calls For cancelling SYSTEM some operation CONNECTOR SEND KEY For connecting making charger or data information call cable to the device sending position For answering calls MICROPHONE Turning the device on 1 To power on the device press the upmost side key and hold it down for a few seconds 2 The logo will be shown 3 An automatic PIN code entry will take place If the PIN code is requested the PIN code must be programmed in the device in advance For more information see AUTO MATIC PIN ENTRY ON PAGE 30 4 The device will remove all short messages found on SIM card and go to stand by mode The device may also no tify the service center of the power on For more infor
7. CANCELLING EMERGENCY CYCLE ENDING EMERGENCY MODE MANUALLY Making network emergency call About sending messages Power notifications nn BATTERY LOW MESSAGE ssscsssssssosssssesssssssssssssscecsncessseessaseesaneeess CHARGER CONNECTION MESSAGE POSITIONING FEATURES Responding location request messages Responding location history request IMOSSAGCS esc Network positioning PART D POWER MANAGEMENT POWER MAINS CHARGER 4 44 1 CHARGING BATTERY CARE AND DISPOSAL A BATTERY PART E ACCESSORIES ORDER GSM ANTENNA ADAPTER TRACKING IN EMERGENCY MODE PART G IMPORTANT SAFETY INFORMATION 50 CARE AND 50 SAFETY AND 51 Telematics protocol nn 51 GPS sisi M 51 Emergency cal
8. Calculation of the position needs a separate server available from Benefon Partners The device cannot calcu late the position based on network parameters by itself POSITIONING FEATURES 43 PART D POWER MANAGEMENT PART D POWER MANAGEMENT POWER SUPPLY e Mains charger CMA 70 230 with the cable FMC 70 Cigarrette lighter charger CCS 71 12 Standard Li Ion batteries 650 mAh BBL77S 900 mAh BBL77N 1200 mAh BBL77P 1700 mAh BBL776G The battery type may vary depending on the market area and sales package In unclear cases check the battery compati bility with the dealer 44 POWER SUPPLY MAINS CHARGER The mains charger should only be used indoors Make sure that the voltage in the country which you are staying corre sponds to the voltage 230 V of the charger When charging connect the charger round end of the ca ble into the charger and lock it by turning it half a turn clockwise Plug the square end of the cable with the arrow facing up into the system connector on the device Plug the charger into a mains outlet Charging will start au tomatically The mains charger is provided with the device but is also available from the assortment of Benefon accessories For more information on other charger types see PART E ACCES SORIES ON PAGE 46 CHARGING The battery must be fully charged before taken into use The battery will reach its full capacity only after two or three chargin
9. GPS is operated by the gov ernment of the United States which is solely responsible for its accuracy and maintenance The system is subject to changes that could affect the accuracy and performance of all GPS equipment Emergency calls The device is an aid and should never be relied upon as an only emergency device Its functionality is dependent on GSM network and GPS satellites which may not be available all the time To make emergency calls the device must be turned on and located in an area with adequate GSM network signal strength Making BeneGuard emergency call also requires GPS satellite coverage and a valid SIM card Emergency calls may not be possible on all GSM phone net works or when certain network services or phone features are in use In unclear cases consult the network operator SAFETY AND PRECAUTIONS 51 PART G IMPORTANT SAFETY INFORMATION General e Traffic Strictly adhere to all eventual European and national legislation and also honour other eventual safety recommendations when using the device while driving a vehicle Place the device in its holder do not leave it on the passenger seat or some other place where it can break loose in a collision or a sudden stop When receiving a call in an awkward driving situation you must always put safety before other priorities and courtesy If you feel uncomfortable about using a device while driving you should not use it Vehicles with air bags An ai
10. REMOTE CONFIGURATION 8 THE BENEWIN SOFTWARE FOR THE SERAPH 9 Connecting the Seraph to the Benewin software 9 Loading settings from the Seraph to the software 10 Saving settings in a computer disk 11 Transferring settings from the software to the Seraph 2 4 1 11 Changing default mobile phone 12 Resetting e 12 Disconnecting the from the software 12 SIM FEATURES SHORT 13 Reading and editing existing messages 13 Writing and sending a short message 13 SIM FEATURES PHONE BOOK s Editing and adding an entry Deleting entries esse Moving and copying Arranging entries 2 SERAPH SETTINGS CALLS Calling eee STORING NUMBER FOR MAKING CALLS STORING NUMBER FOR SENDING POSITION Allowed callers 17 ALLOWING ALL INCOMING CALLS ALLOWING PART OF THE INCOMING CALLS BLOCKING ALL INCOMING CALLS Ringing sound options eese SELECTING TONE ADJUSTING VOLUME SETTING INCREASING VOLUME SETTING
11. Rearranges the phone book permanently When transferring the phone book data back to the device the data will be arranged by the new order e View by Rearranges the phone book temporarily When transferring the phone book data back to the device the data will be arranged by the old order SIM FEATURES PHONE BOOK 15 SERAPH SETTINGS CALLS EN Emergency Telematics Power GPS PART B CONFIGURING SETTINGS FOR THE SERAPH Calling Calling Call Name Number Benefon 0277400 D Position Name Number report 021 23456783 2 16 SERAPH SETTINGS CALLS STORING NUMBER FOR MAKING CALLS Key in the phone number for making information calls 1 The name associating the number is displayed if it is stored in the phone book and read from there 1a For more infor mation on storing the phone book information see EDITING AND ADDING AN ENTRY ON PAGE 14 If the number field is left blank information calls cannot be made STORING NUMBER FOR SENDING POSITION REPORTS Key in the SMS number for sending position reports 2 The name associating the number is displayed if it is stored in the phone book and read from there If the number field is left blank position reports cannot be sent NOTE After sending position report the receiving party might call back to the device The call will be put through if the caller is an allowed caller It is possible to attach auto matic answer to the i
12. VIBRATION ENABLING HANDS FREE USE SERAPH SETTINGS EMERGENCY SELECTING ACTIVATION METHOD SELECTING CANCELLATION TIME STORING EMERGENCY NUMBERS FOR REPORTS AND CALLS SELECTING PROCESSING ORDER SETTING TIMEOUT FOR CALL ATTEMPTS SELECTING CALL SETTING HANDS FREE IN EMERGENCY MODE SETTING CONFIRMATION FOR EMERGENCY REPORT DELIVERY SETTING DISPLAY NOTIFICATIONS SETTING CALL NUMBER MASK SETTING EMERGENCY TONES SETTING VIBRATION 22 SETTING MANUAL EMERGENCY MODE TERMINATION 23 SERAPH SETTINGS TELEMATICS 24 Service center number 25 Authorization 11 crie crees resin ene 25 SPECIFYING AUTHORIZED NUMBERS 25 AUTHORIZATION OFF 25 AUTHORIZATION ON Message settings MESSAGE RECEPTION MESSAGE SENDING SMS CENTER NUMBER MESSAGE VALIDITY SERAPH SETTINGS POWER 27 Settings for manual power on and off 27 Settings during battery loading 27 CHANGE GPS OPERATING MODE a 27 NOTIFY SERVICE CENTER WHEN CHARGING SERAPH SETTINGS GPS 28 SETTING GPS OPERATING MODE SLEEPING TIME IN ECONOMY MODE 28 P
13. configuration activation messages or various types of posi tion request messages PART OPERATING THE SERAPH REMOTE CONFIGURATION MESSAGE The device may receive specific MPTP message for the re mote configuration Remote configuration messages con tain settings for e g emergency numbers authorized numbers tracking area tracking and GPS operating mode For more information on remote configuration please see the separate document on MPTP commands located at the Web site www benefon com LOCATION REQUEST MESSAGES The device may receive several different messages request ing location Such messages could be e g Location request LOC messages Location history request HIS messages For more information on how the device responds these messages see POSITIONING FEATURES ON PAGE 42 For more information on how to create location request messages please see the separate document on MPTP com mands located at the Web site www benefon com AT commands The device may receive an AT command via the system con nector The AT commands can be used for carrying out sim ilar things that are done via MPTP messages For example AT commands are used when configuring set tings to the device locally by using the Benewin software For more information on handling AT commands please see the separate document on AT commands located at the Web site www benefon com INCOMING CALLS AND MESSAGES 37 PART
14. e g 112 911 If the BeneGuard button is pressed under the circumstanc es the device will display SOS query make the network emergency call press To cancel the call press amp or do nothing OUTGOING CALLS AND MESSAGES 41 PART OPERATING THE SERAPH About sending messages The device has MPTP message storage If sending of an MPTP message fails e g in case there is no service at the moment the device will send the message later assuming the MPTP protocol message storage has space left to deposit the mes sage The storage capacity is 100 messages After the device is in service again these messages are automatically sent for ward Message type As a default value the message type is set to Text messages Power notifications BATTERY LOW MESSAGE When the device detects the battery is low the device will send an appropriate MPTP message to a specific number as suming the MPTP power notifications are enabled The message will be sent only in case the event takes place for the first time after powering on or being disconnected from the charger CHARGER CONNECTION MESSAGE When the device detects that it is being connected to or dis connected from the charger the device will send an appro priate MPTP message to a specific number assuming the MPTP power notifications are enabled 42 POSITIONING FEATURES POSITIONING FEATURES For more information on supported telematics features
15. messages 3 Choose Sms New message from the Edit menu 4 Key in the message text and the recipient s number clicking the square beside the topic the number can be fetched from the Phone book assuming the number is found 5 Make sure the Sms service number is correct It can be changed by clicking the square beside By selecting the option SIM card default the SMS service number will be picked up from the SIM card If the SIM card does not contain the SMS number select the option Own and key in the SMS number 6 Select the desired Saving Sending action by checking the box 7 Complete by pressing NOTE When the device is disconnected you can still write short messages and save them for further use but sending the message is possible only while the device is connected to the software To work in off line you need to select Short messages from My computer node SIM FEATURES SHORT MESSAGES 13 PART CONFIGURING SETTINGS FOR THE SERAPH SIM FEATURES PHONE BOOK Moving and copying entries As you open the Phone book the memory entries stored in 1 MOVE a phone book entry to another slot the SIM card are listed and can be processed Index number click the desired entry stands for memory slot number 2 Press Ctrl C for copy or Ctrl X for cut on the key NOTE Benewin displays the names in the data fields only in board Click the destination line and press Ctrl V for case the n
16. of fered by MPTP see the separate MPTP list in the last chapter of this manual Appendix For more information on MPTP messages please see the separate document on MPTP commands located at the Web site www benefon com Responding location request messages The device responds the location request this way The de vice checks the age of the latest position stored in the mem ory If the device finds fresh position less than 1 minute of age stored in the memory the device sends the position imme diately to the requesting number If the position found is an old one more than 1 minute of age the device switches the GPS on if it is currently off and tries to update position within 4 minutes Position update successful within 4 minutes gt New position is sent to the requesting number Position update not possible within 4 minutes gt Old position and data is sent to the requesting number NOT updated PART OPERATING THE SERAPH After this a position is sent GPS is switched off and the de vice returns to normal operation The message includes time stamp indicating age of the po sition Responding location history request messages The device responds the location history request this way It sends the latest position to the requesting number imme diately The position sent is the very latest one found in the device memory The GPS stays in off state Position is NOT refreshed In addit
17. on the toolbar Disconnect 2 unplug the device from the cable press and hold down the release button 3 on the top of the small end of the cable Gently pull the cable from the system connector of the device PART CONFIGURING SETTINGS FOR THE SERAPH SIM FEATURES SHORT MESSAGES In order to write or send normal short messages via device the device must be connected to an external device ing short messages via device is not possible The external device attached to the device can be e g com puter a laptop or a palm computer Since the device lacks the full size keyboard and text screen the external device must be provided with these The physical connection is es tablished with the data cable suitable software for example the Benewin software is needed for the communication as well Reading and editing existing messages You can read and edit messages you have written and saved as sms files the computer To open messages stored in the computer select Open from the File menu Make sure the Files of type shows Short mes sages or All Benewin Pro Files Find the desired file by browsing and click Open Messages are listed and can be read Editing Double click the message you want to edit Edit text and other details and click Ok when ready Writing and sending a short message 1 Open the Benewin software 2 Double click the icons SIM Short messages and Own
18. the GSM antenna adapter 46 ORDER CODES PART F TROUBLESHOOTING PART F TROUBLESHOOTING DUMMY QUESTIONS BENEWIN POWER AND BATTERIES Question Problem Answer Checkpoints Question Problem Answer Check points The device powers off by itself Does the battery have charge left If the battery is low it must be charged or replaced with a charged battery See PAGE 32 and PAGE 44 Also note that the device might be config ured to inform the service center of power changes See PAGE 27 and PAGE 27 Today have time to make configurations but the device does not arrive until tomor row You can make the configurations in advance To work in off line first select Benewin Pro from the Edit menu and set Benefon Seraph to be the default Bene fon mobile phone Open a blank file by double clicking the desired icon under the My computer node After making configuration select Save as from the File menu Select destination directory and name the file Click Save The software stores the information the node contains Each node must be stored separately When the device arrives make the cable connection and open the Benewin soft ware Click Connect Select Open from the File menu and find the desired file As the file is displayed you can transfer set tings to the device by clicking Save to mobile CALLS Question Problem Answer Checkpoints want t
19. the caller is displayed if it is stored in the phone book and read from there Answering incoming calls There are two ways to answer an incoming call Manual answer You can press the Hook up key when the device alerts or Automatic answer The device will answer incoming calls automatically This is done in case the Automatic answer function is turned on The Automatic answer can be attached to all incoming calls or to some calls made from specific numbers For more information see ALLOWED CALLERS ON PAGE 17 36 INCOMING CALLS AND MESSAGES Incoming short messages An incoming short message is echoed to the system connec tor so that an external device can check it No messages are ever stored on SIM card Even the MPTP messages are cleared once they are processed NOTE The device cannot receive normal short messages by itself or when it is connected to the Benewin If the device is connected to some other application receiving normal short messages may be possible Incoming MPTP messages An incoming short message is processed only if it is a known MPTP message However if the Authorization setting is en abled only messages from authorized numbers are pro cessed others are discarded at once Numbers stored as Service center and Authorized numbers are always authorized and processed For more information on authorization see AUTHORIZATION ON PAGE 25 In most cases incoming MPTP messages are either remote
20. 2 Authorization can also be temporary permission given from time to time under special conditions such as in emergency mode Temporarily authorized numbers can be The emergency numbers stored in the Reporting and calling list AUTHORIZATION OFF If authorization is turned off 2 all requests are automati cally processed If the service center number is defined any responses are al ways sent to that number If the service center number is NOT defined responses are sent to the number from which the request came AUTHORIZATION ON If authorization is turned on 3 all requests coming from authorized numbers are automatically processed Any re sponses are sent to the number from which the request came All requests coming from unauthorized numbers are dis carded SERAPH SETTINGS TELEMATICS 25 PART CONFIGURING SETTINGS FOR THE SERAPH Message settings MESSAGE RECEPTION Select tone and volume level for incoming messages 4 Click the arrows and highlight the desired options MESSAGE SENDING TONE Select tone and volume level for outgoing messages 5 Click the arrows and highlight the desired options SMS CENTER NUMBER SMS center number 6 is needed for sending telematics pro tocol messages and normal short messages However send ing normal short messages is possible only while the device is connected to an external device Most SIM cards have the SMS service number already stored
21. ERAPH 6 com Or choose Benewin Pro from the Edit menu Select the Default communication port by clicking the box Click OK to exit the menu THE MAIN IDEA IS THAT THE PORT SELECTED IN SOFTWARE MATCHES WITH THE PORT THE DATA ADAPTER IS PLUGGED IN Double click the main node My Benefon Or double click the Seraph icon Or choose Connect from the Mo bile menu Or click the button Connect located on the toolbar The software establishes a connection to the device and renames My Benefon node according to the type of the device in this case Seraph At the same time the software reads data from the device and loads it in the display The data contains currently existing settings and menus from the device In the Benetree these settings and menus are shown as sub nodes such as Seraph settings under the main node My Benefon 7 If the software requests security code while loading the settings you must key in the code and press Ok For more information on security code see SECURITY CODE ON PAGE 30 8 Click the name label Seraph The sub nodes will be dis played as icons in the Document window on the right 9 You can choose the desired sub node icon by clicking it The data fields will be displayed Loading settings from the Seraph to the software As you connect the device to the software all current set tings found in the device are copied to the software To load only part of the settings to the
22. ES APPENDIX Command Short description TRC Easy version of tracking LIST OF MPTP COMMANDS TRS Tracking in seconds Short intervals AVAILABLE FOR BENEFON SERAPH STO Stop trigger This will stop easy tracking information on MPTP messages please see the 4 comm nds located at the Web TRG Complex version ftracking site www benefon com EMERGENCY MESSAGES LOCATION MESSAGES Command Short description Command Short description EGN Emergency message LOC Location request report NMR Network measurement report MPTP TERMINAL SETTINGS MESSAGES GNR GPS and network report Command Short description HIS History messages CNF Configuration phone numbers GPS mode etc PSR Phone settings request WAYPOINT MESSAGES PWD Password Encryption keys Command Short description WPC Create waypoints STATUS MESSAGES WPT Waypoint activation deactivation deletion Command Short description WPA Arrival departure to waypoint Alarm message STA Status information Power msgs notifications SIR SW versions and IMEI number request reply ASSISTANCE MESSAGES INF Information message Power failures Command Short description ASS Assistance call Information call Position report LIST OF MPTP COMMANDS AVAILABLE FOR BENEFON SERAPH 55 APPENDIX 56 LIST OF MPTP COMMANDS AVAILABLE FOR BENEFON SERAPH
23. NGS CALLS PART CONFIGURING SETTINGS FOR THE SERAPH SERAPH SETTINGS EMERGENCY Telematics Power GPS rm Indications Activation method Long press Y MP Display notifications Cancellation time O sec Y A Call number mask winnie the ed ib Reporting and calling r2 Vibrate 13 Require manual emergency mode termination Name Emergency report number Name Emergency call number Processing order Reports and calls in pairs Resend unconfirmed 9 reports Resend timeout fi min Call attempt timeout 30 sec Call mode audio both ways Hands free 8 SERAPH SETTINGS EMERGENCY 19 PART CONFIGURING SETTINGS FOR THE SERAPH SELECTING ACTIVATION METHOD You can determine the way the emergency cycle will be start ed pressing and holding down the BeneGuard button for a few seconds once or pressing the button briefly twice Click the arrow and highlight the desired option 1 SELECTING CANCELLATION TIME After pressing the BeneGuard button in order to start the emergency cycle calls and reports short messages can still be cancelled Cancellation time is a kind of delay report will not be sent or call will not be made if it is cancelled in the pre defined time You can select the time in seconds that the cancellation needs to be done Click the arrow and highlight the desired option 2 Note th
24. ODE MANUALLY Depending on configuration the emergency cycle can be ended either automatically or manually Manual ending of the emergency cycle means the emergen cy numbers are permitted to track the device without fur ther notice after the emergency cycle is put through The emergency settings are kept on until the emergency mode is ended This additional feature is for increasing user s safety in an emergency situation While the device is being tracked it will discreetly send po sition messages to the tracking number informing of its cur rent location The tracking number can be e g emergency number or service center number To end the emergency mode press the key briefly NOTE In case an emergency number is also stored in autho rized numbers list the emergency number is authorized permanently In practise it means that this number can go on tracking the device even after the emergency mode is ended For more information on configuring the way to end the emergency mode see SETTING MANUAL EMERGENCY MODE TER MINATION ON PAGE 23 Making network emergency call Making calls and sending messages to normal phone num bers or the emergency numbers is NOT possible in these cases The device has no SIM card inserted or The PIN code has been rejected or The list of emergency numbers Reporting and calling list is blank or The network being used only allows calls to the net work emergency number
25. OOR SATELLITE COVERAGE 28 WAYPOINT TRACKING 29 RESETTING THE COORDINATES eren 29 MARKING ALL WAYPOINTS FOR ACTIVATION DEACTIVATION AT ONCE 29 CODE SETTINGS 5 iriure ates renun 30 Automatic PIN entry 30 Security COUR 30 PART C OPERATING THE SERAPH 31 USER INTERFACE ieri Turning the device on Turning the device off Adjusting volume Silencing alert tone eere About tone notifications Display indicators is Display tone INCOMING CALLS AND MESSAGES Receiving calls 4 1 44 4 Answering incoming calls ee Incoming short Incoming MPTP messages REMOTE CONFIGURATION MESSAGE LOCATION REQUEST MESSAGES AT OUTGOING CALLS AND MESSAGES Making information calls Sending position reports Emergency MAKING EMERGENCY CALL WHICH INCLUDES BOTH CALL NUMBERS AND SMS NUMBERS
26. OPERATING THE SERAPH OUTGOING CALLS AND MESSAGES The device can be used for making information calls and or sending position reports and making emergency calls and or sending emergency messages In addition the device may automatically send some MPTP messages to the service center or some other authorized number Such messages can be e g Power notifications Lost satellite coverage notifications Position updates e g when the device is being tracked in emergency mode Some other types of calculated positions sent in sequence e g by using Waypoint tracking e Individual position information sent as a response to an MPTP request e g Tracking Area tracking Location request History request For more information see POSI TIONING FEATURES ON PAGE 42 For more information on MPTP messages please see the separate document on MPTP commands located at the Web site www benefon com 38 OUTGOING CALLS AND MESSAGES Making information calls To make an information call press and hold it down for a few seconds The call number needs to be configured in the device in ad vance Depending on configuration the device may simulta neously send position report as well For more information see CALLING ON PAGE 16 Sending position reports To send a position update press and hold it down for a few seconds The position report number must be configured in the de vice in advance Depending o
27. S To make the device to play tones during an emergency cycle check the Play tones box This way you can hear how the emergency cycle is proceeding If you want the device to make silent emergency call leave the Play tones check box blank 12 To make it also show no lights or emergency displays leave the Display notifica tions box blank see above SETTING VIBRATION By checking the box the device will vibrate during an emer gency cycle Vibration can be used concurrently with emer gency cycle tones or instead of them Vibration is not in use if the check box is left blank 13 PART CONFIGURING SETTINGS FOR THE SERAPH SETTING MANUAL EMERGENCY MODE TERMINATION By leaving the check box blank the emergency mode ends and the device returns to normal mode automatically after going through the emergency cycle By checking the box emergency mode is on until it is turned off manually 14 While the emergency mode is on emer gency numbers are allowed to track the device without fur ther notice right after the emergency cycle is put through Ongoing emergency mode means also that the emergency display and tone settings are on until the emergency mode is ended E g if the device is set to be silent during emer gency mode it will stay silent even if the device receives in coming call When the tracking is not needed any more the emergency mode can be ended by pressing the key NOTE To allow emergency num
28. TINGS EMERGENCY 21 PART CONFIGURING SETTINGS FOR THE SERAPH SETTING CONFIRMATION FOR EMERGENCY REPORT DELIVERY By checking the Resend unconfirmed reports box 9 you can request confirmation just to make sure that someone has received an emergency report The device will resend the emergency reports until it receives confirmation of the successful delivery By selecting value in Resend timeout data field you can specify the waiting time for how long time the device waits for the confirmation before trying to reach some other emergency report number 9 NOTE This feature is not supported in all control systems Using this feature in system which does not support it can lead to massive resending of messages and high charges SETTING DISPLAY NOTIFICATIONS To make the device to display emergency cycle notifications check the Display notifications box 10 This way you can see clearly how the emergency cycle is proceeding If you want the device to make discreet emergency cycle with no lights or display notifications on leave the check box blank Moreover to make it also silent leave the Play tones check box blank see below 22 SERAPH SETTINGS EMERGENCY SETTING CALL NUMBER MASK You can name the emergency cycle as you like 11 This is the way to mask the real phone number to which you are calling The nickname will be displayed during an emergency cycle SETTING EMERGENCY TONE
29. TION DEACTIVATION AT ONCE Click the Active box on the top row 5 Note that activation deactivation will actually take place only after you have transferred the information to the de vice WAYPOINT TRACKING 29 PART CONFIGURING SETTINGS FOR THE SERAPH CODE SETTINGS Automatic PIN entry The PIN code can be stored to the EEPROM of the device It cannot be read by any means from the device In startup the PIN code is entered automatically by the device software To store the PIN code select Save PIN code from the Mobile menu Key in the new code and confirm it To change the PIN code select Change PIN code from the Mobile menu Key in the new code and confirm it NOTE The PIN entry option is available only when the de vice is connected to the software After storing the PIN code make sure to transfer the setting to the device 30 CODE SETTINGS Security code The security code can be set to secure Waypoint tracking and or Seraph settings If the setting is enabled the code is requested each time when powering on the system Be newin software in connection with the device The security code settings are located in the Mobile menu Le Security code settings E Security code Waypoint tracking Seraph settings Cancel Change security code Give security code rex New security code Confirm the new security code You can secure both settings one of them or none of
30. ames are stored in the phone book on SIM card paste on the keyboard You can also choose the commands Copy Cut and Paste d i from the Edit menu or by clicking the mouse s right but Editing and adding an entry 1 To edit details of an entry highlight the desired entry Or you can click the corresponding function icons on To add new phone book entry click blank line the toolbar 2 Key in name and number in the lower part of the Docu ment window 3 By pressing Tab on the keyboard you can move from a data field to another 4 Press Enter on the keyboard to confirm changes Copy Cut Paste Deleting entries 3 If the destination line is reserved you also need to con firm whether to overwrite the old information or not 1 To delete phone book entry click the desired entry To overwrite the old information click Yes while the 2 Press Delete on the keyboard You can also choose the Dialog box is displayed command Delete from the Edit menu or by clicking the i mouse s right button To preserve the old information and transfer the new information to another free slot Index number click No while the Dialog box is displayed 14 SIM FEATURES PHONE BOOK PART CONFIGURING SETTINGS FOR THE SERAPH Arranging entries Arrange the phone book by Index Name or Number either by clicking the title choosing the option from the Edit menu clicking the mouse s right button Sort by
31. at if the cancelling time is set to zero 0 there is NO possibility to cancel the whole emergency cycle When cancelling the emergency call or report the Bene Guard button must be pressed and released during the time of delay e g in 7 sec For more information see CANCEL LING EMERGENCY CYCLE ON PAGE 40 20 SERAPH SETTINGS EMERGENCY STORING EMERGENCY NUMBERS FOR REPORTS AND CALLS The emergency reports are sent and emergency calls are made to the emergency numbers stored in the Reporting and calling list Key in the report numbers 3 and or call numbers 4 The names associating the numbers are displayed if they are stored in the phone book and read from there The numbers are in priority order starting from the top of the list These numbers work as a chain If the first number is unreachable after two attempts the device calls or sends the report to the second number If it is not answered either the device will go on to the third number on the list and so on The device tries to reach contact with the other numbers once before moving on to the next number on the list If there is still no answer after going through the whole list the calling procedure will be started all over The device makes three rounds For more information on emergency cycle see EMERGENCY CYCLE ON PAGE 39 PART CONFIGURING SETTINGS FOR THE SERAPH SELECTING PROCESSING ORDER You can define order for making emergency voice
32. bers track the device tem porarily check the Manual emergency mode termination box and check the Authorization On box For more information on authorization see AUTHORIZATION ON PAGE 25 For more information on using and ending emergency mode manually see ENDING EMERGENCY MODE MANUALLY ON PAGE 41 SERAPH SETTINGS EMERGENCY 23 PART CONFIGURING SETTINGS FOR THE SERAPH SERAPH SETTINGS TELEMATICS Calls Emergency R CITS Power GPS Message reception Service center number 358401 23456789 D Incoming Tone 5 message tone Volume Volume 3 s Authorization C off On Message sending Tone Tone 2 Benefon 0277400 vez Volume 3 SMS center number 358405202000 SMS validity 60 24 SERAPH SETTINGS TELEMATICS PART CONFIGURING SETTINGS FOR THE SERAPH Service center number You can change and store the phone number which is used for sending telematics protocol messages to the service cen ter Service center number can have control over the device at all time and thus it is always authorized Key in the number of the service center 1 Authorization SPECIFYING AUTHORIZED NUMBERS The device is allowed to respond to protocol messages from the authorized numbers automatically at any time 1 Always authorized numbers are The numbers stored in the Authorization On list and The number stored as the Service center number
33. calls and sending emergency reports while the emergency cycle is on Click the arrow and highlight the desired option 5 You have two choices Reports and calls in pairs The device will make a voice call and send an SMS in pairs according to the list order start ing from the top All reports before calls When the emergency cycle is initi ated first the device will send the emergency reports after which the voice calls will be made starting from the top of the list of the emergency numbers SETTING TIMEOUT FOR CALL ATTEMPTS You can define for how long a time the device tries to call a single emergency number before moving on to the next number in the list of emergency numbers Click the arrow and highlight the desired option 6 SELECTING CALL MODE To select the call mode click the arrow 7 and highlight the desired option Audio both ways or Audio to emergency num ber If there is a need to ask directions or have a conversation the call mode should be set to Audio both ways If there is a need to quietly listen in the surroundings of the device the call mode should be set to Audio to emergency numbers By using this option the emergency number be comes a silent listener Not a sound is heard from the emer gency number SETTING HANDS FREE IN EMERGENCY MODE By checking the box 8 hands free operation can be used in emergency calls This way the device operates as a speak er phone SERAPH SET
34. d area the alarm will be sent when crossing radius When entering out of the pre defined area the alarm will be sent when crossing radi us plus perimeter of 100 meters Name 1 You may key in the desired name for a waypoint You can define up to 30 separate circular areas The areas are separated from each other by an ID number and a name Center point coordinates 2 The waypoint area is defined by keying in Latitude and Longitude and Radius of an area in meters The radius should be rounded to tens otherwise the software does the rounding E g by enter ing 67 the actual radius will be rounded to 70 meters 50 meters is the minimum value Alarm 3 After activating a waypoint you can select an alarm option for this waypoint You have three choices Alarm will be turned on when arriving to a waypoint departing from a waypoint or whenever crossing the bor derline both directions Each waypoint can have alarm option of its own Activation of a waypoint 4 To activate a waypoint check the Active box on the same row to deactivate the way point leave the check box blank NOTE The waypoint tracking does not contain automatic switch off or duration options The feature must be sepa rately deactivated when it is no longer needed RESETTING THE COORDINATES To reset the coordinate values click the latitude and longi tude data fields the ones you want to reset MARKING ALL WAYPOINTS FOR ACTIVA
35. e whole emer gency cycle by pressing within 7 sec onds If you have set emergency tones and displays on you will also hear the cancellation tone and see the timer in the display See PAGE 22 and PAGE 22 You cannot cancel the ongoing emer gency cycle entirely but you can cancel the rest of the emergency cycle by press ing amp and holding it down for about 5 seconds EMERGENCY CYCLE Question Problem Answer Checkpoints How can be sure that someone received the emergency message Turn the emergency confirmation setting on This way the device will continue sending the message until it gets acknowl edgement message See PAGE 22 NOTE All control systems do not support this feature The device makes noise while making emergency cycle want it to be quiet Make sure the Play tones is turned off check box left blank See PAGE 22 Is it possible to make the emergency cycle go through totally invisibly and dis ceetly There should be no lights no sounds nothing to indicate am calling for help For discreet emergency cycle make sure that the following settings are all turned off i e check boxes are left blank Play tones see PAGE 22 Display notifications see PAGE 22 Vibrate see PAGE 22 The only sign of the ongoing discreet emergency cycle is the handset turned black See PAGE 34 Have you transferred settings into the device See PAGE 11 48
36. ecking the cor responding boxes 2c NOTE The listed numbers must have the CLIP Call Line Identification Presentation feature enabled and roaming should also support it If the CLIP support is not ensured select the previous option Allow all incoming calls BLOCKING ALL INCOMING CALLS The None option blocks all incoming calls with no exception whatsoever 3 SERAPH SETTINGS CALLS 17 PART CONFIGURING SETTINGS FOR THE SERAPH Ringing sound options Ringing Tone 2 LL Volume Volume 3 Increase volume 2 Vibration Hands 5 SELECTING TONE You can select tone for incoming call Click the arrow and highlight the desired option 1 ADJUSTING VOLUME You can select volume level for incoming call information call and notification tones Click the arrow and highlight the desired option 2 SETTING INCREASING VOLUME You can make the ringing tone increasing by checking the box To have the ringing tone fixed leave the check box blank 3 Increasing ringing tone can be used in incoming calls noti fication tones are always fixed SETTING VIBRATION By checking the box the device will vibrate when call is coming 4 Vibration can be used concurrently with the ringing tone or instead of it ENABLING HANDS FREE USE By checking the box hands free operation can be used in calls This way the device operates as a speaker phone 18 SERAPH SETTI
37. emergency mode manually You can end the mode i e stop being tracked at any time by pressing Using manual termination in emergency mode increases your safety But if you do not want to use it turn it off See PAGE 23 DUMMY QUESTIONS 49 PART G IMPORTANT SAFETY INFORMATION PART G IMPORTANT SAFETY INFORMATION CARE AND MAINTENANCE NOTE The instructions below apply to the device its acces sories batteries in use as well as batteries taken out of use Dust and dirt may damage the moving parts of the device Do not use or keep the device in dusty or dirty surround ings Do not open the device or battery by yourself or pierce holes in it Rough handling may break the circuitry inside the device Do not drop knock twist or shake the device or its bat tery Keep the device dry Liquids contain minerals which could corrode electronic circuits If the device gets wet turn it off and dry the device and the battery immediately Put the device into an upright position and let it dry It is rec ommended that a dealer or service personnel check that the device functions properly Even though the device is splashproof do not wet the device unnecessarily or immerse it in water 50 CARE AND MAINTENANCE Protect the device from heat High temperatures may shorten the life of the electronical devices melt or warp plastics and damage batteries Do not warm up the device or battery or use it nea
38. fect is found during the given warranty period the customer should without delay and latest within the given warranty period return the product together with the warranty certif icate and the purchase receipt to the BENEFON dealer who sold the product or if this is not feasible to any other au thorised BENEFON sales or service facility A defective product with valid BENEFON warranty will be made good by having it repaired or replaced as seen appro priate by BENEFON in each case Repair or replacement of the product does not extend the original warranty period The warranty does not cover defects caused by using the product with peripheral equipment or accessories not sup plied or approved by BENEFON or defects caused by repairs or modifications carried out by parties not authorised by BENEFON Neither does the warranty cover defects directly attributable to abuse misuse or accident of any kind nor changes in con sumable parts e g batteries attributable to normal wear and tear 54 BENEFON WARRANTY The warranty is void if the manufacturing identity data at tached to the product have been altered erased or rendered unidentifiable BENEFON assumes strictly no responsibility for special in cidental punitive or consequential damages or loss of use The warranty period of this BENEFON product expires in EBENEFON P O Box 84 FIN 24101 Salo Finland Fax int 358 2 733 2633 APPENDIX TRACKING MESSAG
39. for mation If current position coordinates are not available previous coordinates will be sent instead 3 If the Resend unconfirmed reports setting is turned on the device will go on sending the message until receiving party sends confirmation to the device For more infor mation see SETTING CONFIRMATION FOR EMERGENCY RE PORT DELIVERY ON PAGE 22 4 Microphone opens audio to emergency numbers or both ways depending on selected Call mode For more infor mation see SELECTING CALL MODE ON PAGE 21 5 The device alerts until the call is answered 6 A voice call in progress 40 OUTGOING CALLS AND MESSAGES CANCELLING EMERGENCY CYCLE As a sign of cancellation period you may hear the cancella tion tone You may also see a timer indicating time left for cancellation cancel the entire emergency cycle press the key briefly during the cancellation period When the emergency cycle has already started it cannot be cancelled entirely but the rest of the emergency calls and messages can be cancelled In order to do so press the amp key and hold it down for five 5 seconds When the cancellation is succeeded the device will return to normal operation NOTE Cancellation time must be configured in the device in advance otherwise the whole emergency cycle cannot be cancelled at all For more information see SELECTING CAN CELLATION TIME ON PAGE 20 PART OPERATING THE SERAPH ENDING EMERGENCY M
40. g times The device controls the charging status the battery temper ature and power supply during the charging operation PART D POWER MANAGEMENT The ideal temperature range for charging is 10 30 C If charging the battery above or below these temperatures the life of battery may be shortened Also the battery may not reach full capacity Never charge the battery at temperatures below 0 C Charging time depends on what kind of a charger and bat tery you have in use When charging the Li Ion batteries with the quick charger about 70 of the battery capacity will be charged quickly but charging the remaining 30 takes rela tively more time Also note that humidity temperature age of the battery and currently used features e g the GPS affect the time spent on charging BATTERY CARE AND MAINTENANCE The continuous operating time is less when using an old battery than when using new battery When storing batteries for long time it is recommended that the batteries kept cool and fully charged a dry place Proper care and storage guarantee best possible battery ca pacity and maximum battery life DISPOSAL OF A BATTERY Li Ion batteries do not contain heavy metals which can dam age the environment Li Ion batteries should be disposed of according to the country specific regulations BATTERY CARE AND MAINTENANCE 45 PART ACCESSORIES PART E ACCESSORIES
41. has three modes Off Economy Full power without the power saving option Operating mode depends on the way the device is used Au tonomous system i e the portable device normally uses Economy mode while device with constant power supply i e a fixed device uses Full Power mode 28 SERAPH SETTINGS GPS SLEEPING TIME IN ECONOMY MODE As default setting the GPS economy mode calculates posi tion approximately every 45 seconds The position interval consists of two things An ideal s eeping time for the GPS plus An actual time needed for searching satellites and calcu lating position by the GPS The sleeping timeis adjustable 1a In the Benewin key in the sleeping time in seconds The sleeping time should be rounded to tens otherwise the software does the rounding E g by entering 27 the ideal sleeping time will be rounded to 30 seconds Note that 20 seconds is the minimum value NOTE The time needed for searching and calculating satel lites depends on present circumstances e g satellite cover age age of the latest position fix distance from the previous to the current position and so on POOR SATELLITE COVERAGE Notify service center when satellite coverage drops The de vice can be configured to notify the service center if the sat ellites are suddenly dropped and position is lost e g when entering in a building Key in the number in minutes 2 The timeout indicates for how
42. ion to the latest position the device may send sev eral old positions i e position history with desired inter vals to the requesting number most likely the service center number If requested the whole trace of the device can be unravelled afterwards Network positioning support The device can be requested to send its current GSM net work parameters at any time Requesting number can be e g service center The message that the device sends as a re sponse is called the Network Measurement Report NMR The device will send network parameters to the requesting number automatically in these cases Authorization is enabled and the requesting number is authorized Authorization is entirely disabled and the service center number is NOT configured in the device Service center number and numbers stored as Authorized numbers are always authorized Emergency numbers are au tomatically authorized only during emergency mode if the emergency mode is configured to be terminated manually If the authorization is enabled and the position request comes from an unauthorized number the device will dis card the request If the service center number is defined and authorization is disabled the response is always sent to the service center number The Network Measurement Report contains rough data and the position needs to be separately calculated by taking into account surrounding base stations and distances in between them
43. le principali specifiche e misure previste dalla Direttiva 1999 5 EC Dutch Bij deze verklaart Benefon Oyj dat deze mobiele telefoon type TGP79EE voldoet aan de voornaamste eisen en andere relevante voorwaarden van Richtlijn 1999 5 EC Portuguese A Benefon Oyj declara pela presente que este telem vel do tipo TGP79EE est em conformidade com os requisitos essenciais e outras disposi es relevantes da Directiva 1999 5 EC Finnish Benefon Oyj vakuuttaa ett t m matkapuhelin tyyppi TGP79EE on direktiivin 1999 5 EC olennaisten vaatimusten ja muiden asianomaisten m r ysten mukainen Swedish H rmed f rklarar Benefon Oyj att denna mobiltelefon typ TGP79EE verenst mmer med de grundl ggande kraven och andra relevanta best mmelser i Direktiv 1999 5 EC Information in this manual is subject to change without notice BENEFON reserves the right to change or improve their products and to Manufacturer Benefon Oyj P O Box 84 make changes in the content without obligation to notify any person or 24101 Salo Finland organization of such changes or improvements BENEFON is not responsible for any loss of data income or any consequential damage whatsoever caused Web site www benefon com 5 Mechanical durability INSERTING THE BATTERY AND RUBBER SEAL PART B CONFIGURING SETTINGS FOR THE SERAPH 8 MPTP MESSAGES AND
44. long the device is allowed to stay in poor satellite cov erage before sending a protocol message to the service cen ter the smaller the number you set in here the faster the device will react to lost satellites and the sooner the notifi cation will be sent PART CONFIGURING SETTINGS FOR THE SERAPH WAYPOINT TRACKING 5 4 1 2 3 ID Active Name Latitude Longitude Radus m lam 1 eka N12 12121 E021 21 212 50 Arrival 2 toka 22722222 033 33333 80 Departure 3 kolmas N12 12121 E012 12 12 1 90 Both directions 4 neljas 512 34 567 w 123 45 57 8 80 Both directions 5 vides N 56 56 565 032 32 323 650 Arrival kuudes 00 56 56 5 021 21 21 2 7850 Arrival Z O N 00 00 00 0 000 00 00 0 50 Arrival 8 N 00 00 00 0 000 00 00 0 50 Arrival 3 N 00 00 00 0 000 00 00 0 50 Arrival 10 m N 00 00 00 0 000 00 00 0 50 Arrival 11 FT M AN ne nn ov E nnn nn nn n en Waypoint tracking is remotely controlled by the service cen ter When the waypoint tracking is turned on the alarm incl position information will be sent to the service center when the device is moving out or in to the pre defined area The device can also be configured to send the position in formation to the service center whenever crossing the bor derline despite of the moving direction NOTE When entering into the pre define
45. ls esee 51 rece 52 Radio frequency RF energy 53 BENEFON WARRANTY senes 55 LIST OF MPTP COMMANDS AVAILABLE FOR BENEFON SERAPH LOCATION 55 2 0000 55 WAYPOINT MESSAGES ASSISTANCE MESSAGES TRACKING MESSAGES 55 EMERGENCY MESSAGES 55 MPTP TERMINAL SETTINGS MESSAGES 55 STATUS MESSAGES nn 55 PART A GENERAL MECHANICS AND ENVIRONMENTAL EFFECTS Sight The device must have an unobstructed view to satellites at any time The device can be used like standard GSM phone In some cases the device can be built in clothes or special vests If the device is mounted somehow it must be attached to the surface so that the back of the device is facing up To en sure proper functioning of the GPS the GPS antenna can be covered with plastic fiber glass or clothes but not with met al In marginal conditions an external GPS antenna possibly even a GSM antenna must be installed Temperature ranges Usage 20 to 55 C with a standard Li Ion battery Charging Standard Li Ion battery must not be charged below 0 Likewise charging above 55 C is prevented At temperatures below 25 or above 60 the battery will not supply power and the device cannot be used Upon warming up cooling d
46. n configuration the device may simultaneously make information call as well For more information see CALLING ON PAGE 16 NOTE The recipient of the position report might call you back In this case you can answer the incoming call by press ing Depending on configuration the device may also an swer the incoming call automatically In order to receive the incoming call the caller must be an allowed caller For more information on both settings see ALLOWED CALLERS ON PAGE 17 PART OPERATING THE SERAPH Emergency cycle Emergency cycle means making specific emergency call to pre configured numbers During the emergency cycle pre configured emergency settings e g tone and display set tings are automatically switched on until the cycle is over Depending on configuration the emergency settings can be kept on even after the cycle is over Depending on configuration the emergency call can con tain both voice calls and messages Calls can be made to mobile phone numbers or normal phone numbers Messag es are protocol messages sent to mobile phones via SMS The emergency message contains both GPS coordinates and GSM network measurement report The emergency numbers are in priority order starting from the top of the list These numbers work automatically as a chain through the list If the first number is unreach able after two attempts the device calls or sends the re port to the second number If it is no
47. n icon on the toolbar E When transferring data to the device the previous data is replaced with the new data THE BENEWIN SOFTWARE FOR THE SERAPH 11 PART CONFIGURING SETTINGS FOR THE SERAPH Changing default mobile phone When any Benefon phone or device is connected to the Be newin the software identifies it automatically and offers you the correct data fields for editing To make off line configuration for some other Benefon phone e g Esc when the phone is unavailable you need to change the default mobile phone in Benewin 1 Change the default Benefon mobile phone by selecting Benewin Pro from the Edit menu or highlighting the desired phone model from the pop up menu located on the toolbar 2 As the correct phone is selected the data fields of this phone model are available and can be opened from the My computer node by double clicking the desired sub node Resetting You can reset major part of the settings made in Benewin by selecting Reset Seraph settings from the Mobile menu By using this option most of the emergency and telematics settings such as Emergency numbers Authorised numbers will be reset at once To view the reset settings in detail you need to save them to the device and load them from the device once again 12 THE BENEWIN SOFTWARE FOR THE SERAPH Disconnecting the Seraph from the software 1 Choose Disconnect from the Mobile menu Or click the button Disconnect
48. ncoming call as well For more infor mation see ALLOWED CALLERS ON PAGE 17 For more information on making information calls and sending position reports see MAKING INFORMATION CALLS ON PAGE 38 PART CONFIGURING SETTINGS FOR THE SERAPH Allowed callers You can restrict callers if you like You have three alternative settings to choose from All Only listed and None Allowed callers D C Al Q Number Answer automatically 9 r 576767567 iig Qb 1414141414 Q3 2c C None ALLOWING ALL INCOMING CALLS The All option has no blockage at all all incoming calls are welcome and put through To select it check the box 1 By checking the Answer automatically box 1a all incoming calls will also be answered automatically The device con tains a built in microphone and speaker and after certain number of rings the device will answer an incoming call au tomatically by opening audio to the allowed caller ALLOWING PART OF THE INCOMING CALLS You can specify allowed callers 2 i e the ones who are permitted to call to the device at any time Only listed callers are always put through calls from other numbers are blocked Key in the phone numbers 2a The names associating the numbers are displayed if they are stored in the phone book and read from there 2b You can also attach automatic an swer function to the desired numbers by ch
49. ncy tone and display settings are kept on This mode can be ter minated manually by pressing the amp key 34 USER INTERFACE PART OPERATING THE SERAPH NETWORK EMERGENCY CALL 4 Network emergency call query Shown when the BeneGuard button is pressed but making emergency cycle is NOT possible e g SIM card is missing NOTIFICATIONS REFERRING CALLS OR MESSAGES MS Clarenda 2 occ Clarenda Clarenda Normal incoming call If available the name associated with the calling number the phone number itself is shown on the bottom Shown until the call is answered Initiating information call or position report Press the key and hold it down while this notification is shown Sending a position report Simultaneously the Message sending tone is played once Making an information call Shown until the call is answered A call is in progress Shown while the call is connected USER INTERFACE 35 PART OPERATING THE SERAPH INCOMING CALLS AND MESSAGES For incoming calls and messages valid SIM card must be inserted and The device must be turned on Receiving calls Depending on configuration the device receives calls from any numbers from no numbers at all or only from the num bers stored as allowed callers For more information see ALLOWED CALLERS ON PAGE 17 The name of
50. nes informing of various situations 32 USER INTERFACE Display indicators DEVICE IN STAND BY MODE BATTERY INDICATOR GPS POSITIONING GSM NETWORK INDICATORS 3J Bof ag hee NETWORK OPERATOR SERVICE PROVIDER IDENTIFIER GPS POSITIONING STATUS GPS is active 777 GPS is sleeping bcd GPS is turned off GPS has encountered an error Bars on the left indicate accuracy of the latest ill position fix The more bars and the taller the bars the better the position Four bars the most accurate position No bars no position PART OPERATING THE SERAPH BATTERY STATUS The water level indicates charge left in the bat tery The higher the level the more charge is left During charging the water level will move upwards and downwards freezing for quick moment to show the current charge status and start over When the water level stops moving the battery is fully charged or the charger is disconnected Display tone notifications GSM NETWORK STATUS GSM is on GSM is off Incorrect PIN code has been entered or invalid SIM card inserted triangle is shown beside the GSM icon when the phone is roaming using other than own network Bars on the right indicate strength of the GSM network The more bars and the taller the bars the better the GSM network Four bars high network strength No bars no network GENERAL NOTIFICATIONS Pr
51. o receive calls from some people like my friends but not from everyone Check that Allowed callers are set to Only listed Key in the names and num bers of the desired callers in this list See PAGE 17 want to be able to make an information call but sending posi tion report is not nec essary Check the Calling data field Key in the name and number in the Call table Leave the Position report table blank See PAGE 16 DUMMY QUESTIONS 47 PART F TROUBLESHOOTING SOS QUERY Question Problem Answer Checkpoints Question Problem Answer Checkpoints Making emergency cycle does not work The device just dis plays SOS query Make sure that there is a valid SIM card inserted in the device Make sure the PIN code has been pro grammed in the device If the PIN request is on the PIN code must be set See PAGE 30 Have you stored the emergency numbers in the Reporting and calling list See PAGE 20 Have you transferred settings into the device See PAGE 11 Does the currently used network allow calls to numbers other than network emer gency number e g 112 What if accidently press the Beneguard button Is it possible to cancel the emergency cycle somehow What if it has already started is it possible to cancel ongoing emer gency cycle Set emergency cycle cancellation time for e g 7 seconds See PAGE 20 Then you can cancel th
52. ocessing An operation is in progress please wait General failure Shown when an operation fails E g if you try to make call when there is no number pre configured in the device Simultaneously the Failure tone is played once SIM failure Shown when there is no SIM card inserted in the device or if the PIN code was rejected Simultaneously the Fail ure tone is played once CHARGING NOTIFICATIONS Battery low Shown when there is need to recharge the battery or replace it with anot her recharged battery Simultaneously the Battery low tone is played once EL s The device is connected to charger Set tings during battery loading take place Simultaneously the Charging tone is played SI x UU The device is disconnected from a char ger Settings during battery loading are ended the device returns to normal mode USER INTERFACE 33 PART OPERATING THE SERAPH STARTING EMERGENCY CYCLE NOTIFICATIONS DISPLAYS ON Starting emergency cycle a long press DDD Emergency tone settings are switched on Press the BeneGuard button and hold it down until the wedges are all turned DODD black Starting emergency cycle two quick presses Press the BeneGuard button briefly Emergency tone settings are swit ched on Press the button again when the second circle starts blinking Emergency cycle cancellation period A countdown timer is sho
53. own the device will function properly again Mechanical durability The device is dust and splash proof The protection category for the device is IPX4 To meet these requirements the rubber seal must be insert ed in place correctly MECHANICS AND ENVIRONMENTAL EFFECTS 7 PART CONFIGURING SETTINGS FOR THE SERAPH INSERTING THE BATTERY AND RUBBER SEAL RUBBER BOTTOM COVER SYSTEM CONNECTOR 1 Place the rubber seal so that it lies at the bottom of the battery hole 1 Fit the rubber tab into the recess in the upper left corner 2 Lift the cap on the top of the rubber tab 3 4 Fitthe battery in place 5 Push the battery into the device until it locks in pla ce and make sure the re lease catch has clicked into place The idea is that the batte ry will be securely faste ned in the battery hole When the cable charger connection is not needed stuff the bottom cover into the system connector so that the cover will be firm secured around the connector 4 REMOVING THE BATTERY Push the release catch down wards and pull the battery ca refully away from the device PART B CONFIGURING SETTINGS FOR THE SERAPH There are two ways to configure settings for the device You can use MPTP Mobile Phone Telematics Protocol commands and transfer settings remotely over the air by sending a protocol message to the device You can use the Benewin sof
54. r bag inflates with great force Do not place objects including either installed or portable wireless devices in the area over the air bag or in the air bag deployment area External alert The use of the alert device to operate vehicle s lights or horn on public roads is not permitted Children Keep the device and its accessories away from small children to avoid causing injury to themselves or others Damage to the device or its accessories is also thus avoided Power supply This equipment is intended for use with the specified power supplies listed in the Quick Guide Operating Instructions Any other usage will invalidate any approval given to this apparatus and may be dangerous 52 SAFETY AND PRECAUTIONS Other accessories Any other accessories used should also be approved by the device manufacturer Check the compatibility of new power supply units and other acces sories at the dealer or manufacturer Connections All installations connections and service regarding the device its power supply and accessories should be approved by the device manufacturer Use of any unauthorized accessories modifications or attach ments may be dangerous and voids the device warranty if said accessories cause damage or a defect to the device Magnetic fields The device contains small magnetic components Even though the magnetic fields of the com ponents are weak they might damage magnetic cards such as bank and credit card
55. r fire Do not short circuit the battery Exposing the metal strips of the battery to a close contact with a metallic object such as a coin a clip or a set of keys can cause accidental short circuiting and damage the battery Charge and recharge the battery only with the charger specified in this manual Quick Guide Use the battery only for the purpose it is intended Clean the device with a soft cloth dampened slightly with mild soapy water Do not clean the device with harsh chemicals solvents or other corrosive substances Only allow service personnel authorised by the dealer to service the device PART G IMPORTANT SAFETY INFORMATION SAFETY AND PRECAUTIONS Telematics protocol MPTP Mobile Phone Telematic Protocol allows among other things tracking of the device over the SMS communi cation Automatically sent telematics messages are only allowed to authorised numbers configured in the device Such num bers can be e g emergency and service center numbers Position of the device is retrieved by the GPS or by the net work parameters the latter is a network dependent service The carrier for telematics messages is an SMS message De liveries of all messages is fully handled by and in the respon sibility of the GSM network operator and services can vary substantially The charge of a protocol message is determined on the con tract by the service provider GPS The Global Positioning System
56. s We recommend that you would keep the device away from magnetic cards Storing positions Position information is stored cor rectly in the device when the GPS is turned off from the GPS menu or powered off by pressing the upmost side key To prevent the memory from becoming corrupted never power off the device by removing the battery PART G IMPORTANT SAFETY INFORMATION Radio frequency RF energy Aircrafts Turn your device off before boarding any air craft and do not use the device while in the air Besides being illegal the use of a device in an aircraft may endan ger the operation of the aircraft or disrupt the mobile net work Failure to comply with this instruction may lead to suspension or denial of mobile phone services and possi bly even legal action Hospitals Turn the device off before entering hospitals or other health care facilities where medical electronic equipment may be in use Medical equipment can be extremely sensitive to radio frequency interference Only use the device with permission and under the instruction of hospital staff Medical devices Remember that any personal medical devices such as hearing aids or pacemakers may be affected by RF energy if they are not adequately shielded Consult the manufacturer or vendor of the equipment to determine the proper shielding Posted facilities and country specific regulations Power off the device in any facility where posted notices req
57. software choose Be newin Pro from the Edit menu Check the desired setting groups which are located in the Mobile phone start up tasks Click Ok while the dialog box is displayed Unloaded settings can be loaded later on in the same session by choosing Open NNsettings from the Mobile menu 10 THE BENEWIN SOFTWARE FOR THE SERAPH PART CONFIGURING SETTINGS FOR THE SERAPH Saving settings in a computer disk 1 Ifthe device is not currently connected to the software you can still make configurations save them and trans fer them to the device afterwards When working this way data fields are available for editing via My computer node To save data computer disk choose Save from the File menu You can also click the function icon on the toolbar Select the destination drive and folder and rename the file the way you like Click Save The software stores all data fields that the chosen sub node e g Seraph set tings contains Transferring settings from the software to the Seraph While the Benewin software is connected to the device you can save data in the device 1 First open the Benewin document which content you want to save in the device Settings which are previously stored in computer disk can be recalled by choosing Open from the File menu or pressing the corresponding function icon on the tool bar a 2 Choose Save To Mobile from the File menu Or click the functio
58. t answered either the device will go on to the third number on the list and so on The device tries to reach contact with the other numbers once before moving on to the next number on the list If there is still no answer after going through the whole list the calling procedure will be started all over For more information on the emergency cycle process see STORING EMERGENCY NUMBERS FOR REPORTS AND CALLS ON PAGE 20 Emergency cycle is started by pressing once the BeneGuard button located on the top of the device The button must be pressed the way it has been configured A long press or two quick presses For more information see SE LECTING ACTIVATION METHOD ON PAGE 20 The emergency cycle is over when the calls are made and messages are sent if the cycle is not interrupted or can celled and the device returns to normal operation CIRCUMSTANCES WHICH MAY AFFECT ON EMERGENCY CYCLE 1 Being in a shadow area of the GSM network at the time of the event 2 Poor GPS coverage during emergency cycle may cause the emergency cycle completion to slow down 3 Busy telephone line applies to a voice call connection 4 Message transmission error caused by the carrier of an SMS i e the network operator OUTGOING CALLS AND MESSAGES 39 PART OPERATING THE SERAPH MAKING AN EMERGENCY CALL WHICH INCLUDES BOTH CALL NUMBERS AND SMS NUMBERS 1 Press 2 The device sends the message including position in
59. the lat ter case use the Data adapter for the connection NOTE Seraph does not support NMEA output and it cannot turn on in the Benewin Another slightly quicker way to transfer configurations made by Benewin is to use the some other application e g the SetupLoad software For more information on it please contact your dealer The Benewin application window is split in two sections Benetree structure is located on the left It consists of two main nodes My benefon on line and My computer off line By clicking the main nodes you have access to their sub nodes By clicking the sub nodes you have access to the corresponding Benewin document files Document window is located on the right The set ting groups are divided up into interleaves containing separate data fields Connecting the Seraph to the Benewin software 1 Plug the square end of the Data cable into a serial port of your computer The NMEA 0183 cable contains two square end adapters In case you use the NMEA 0183 ca ble plug the data adapter 1 into a serial port Serial ports are located at the back panel of your computer Next plug the small end 2 of the cable into the system connector on the bottom of the device 2 Open the Benewin 3 Choose the correct serial port from the toolbar Click the pop up menu and highlight the desired port THE BENEWIN SOFTWARE FOR THE SERAPH 9 PART CONFIGURING SETTINGS FOR THE S
60. tware for configuring settings and transfer them to the device via the data cable MPTP MESSAGES AND REMOTE CONFIGURATION OTA MPTP configuration commands are used when a remote up date of device configuration is needed Update can include all telematics settings and phone numbers such as emer gency numbers GPS operating mode call options Some functions such as tracking and area tracking are available only via MPTP For more information on supported telemat ics features offered by MPTP see the separate MPTP list in Appendix of this manual Remote configuration can be used for transferring settings only in case the settings are coded as MPTP messages For more information on MPTP messages please see the separate document on MPTP commands located at the Web site www benefon com 8 MPTP MESSAGES AND REMOTE CONFIGURATION OTA PART CONFIGURING SETTINGS FOR THE SERAPH THE BENEWIN SOFTWARE FOR THE SERAPH The Benewin software is intended for editing settings local ly for the Seraph Since the Benewin is very easy to use it is advisable to make initial and other major configurations for the device with this software When you are finished with editing you can either transfer the settings back to the device immediately or save them in a computer disk as any normal file for further use The settings done within the software can be transferred to the device via the Data cable or NMEA 0183 cable in
61. uire to turn off mobile phones Also follow all the country specific regulations applicable to where the device is used Potentially explosive atmospheres Turn off the device at refuelling points e g gas stations Also observe restric tions on the use of radio equipment in fuel depots chem ical plants or where blasting operations are in progress because remote control RF devices are often used to set off explosives Do not store or carry flammable liquids gases or explosive materials in the same compartment as the device its parts or accessories Other electronical equipment Using the device may cause interference with a vehicle s electronic equipment if it is not adequately shielded Consult the manufacturer or the vehicle seller to determine the proper shielding Computers Remember that using the device close to a computer may cause interference When using your device near such equipment keep a distance of about one meter Body parts When the device is in operation do not touch the antenna with eyes mouth or bare skin to guarantee proper function SAFETY AND PRECAUTIONS 53 PART G IMPORTANT SAFETY INFORMATION BENEFON WARRANTY warranty certificate with the date of purchase is enclosed in the delivery Service operations are carried out for free at Benefon during the warranty period BENEFON warrants its products to be free of defects in ma terial or workmanship when leaving the factory If de
62. vice center No power off 3 The device cannot be powered off nor mally by pressing 0 Moreover if the device powers off for some reason e g Low battery the device will send a protocol message to the service center Settings during battery loading CHANGE GPS OPERATING MODE You can select which one of the GPS power modes is on while the device is being charged By selecting No change the GPS mode remains in the previ ously configured operating mode i e its normal operating mode Set the GPS Off in case the time reserved for charging is quite short GPS functions are not needed during charging process Click the arrow and highlight the desired option 4 NOTIFY SERVICE CENTER WHEN CHARGING By checking the box 5 the device will notify the service center in case the device is connected to a charger or discon nected from it Notifying means sending a protocol message to the service center including the latest position SERAPH SETTINGS POWER 27 PART CONFIGURING SETTINGS FOR THE SERAPH SERAPH SETTINGS GPS Calls Emergency Telematics Power IEEE Economy L 30 la sec fi q min GPS operating mode Sleeping time Poor satellite coverage Notify service center after SETTING GPS OPERATING MODE The GPS receiver in the device uses power saving options for ensuring maximum battery capacity Click the arrow and highlight the desired option 1 The GPS receiver
63. wn on the bot tom The timer counts the cancellation time left in seconds Simultaneously the Cancellation tone is played To cancel the emergency cycle do it while this notifica tion is shown by pressing the amp key DISCREET EMERGENCY CYCLE DISPLAY NOTIFICATIONS OFF During the discreet emergency cycle the device looks like it is in stand by mode The only indicator of the ongoing emergency cycle is the handset turned black When the handset turns white the cycle is over i OTHER EMERGENCY CYCLE NOTIFICATIONS DISPLAYS ON Emergency cancellation Shown right after the emergency cycle was cancelled Emergency completion Shown when the emergency cycle ends normally or when the emergency mode is ended manually Emergency call retry Emergency num bers can be voice call numbers The notifi cation is shown when the device makes another call attempt to a number Emergency mode Working The device is through with emergency calls but sending messages message confirmation or posi tion refresh is still going on Emergency confirmation message recei ved After receiving confirmation the device will end resending of an emergency message Simultaneously the Message reception tone is played once Post emergency mode The GSM opera tor s name is replaced by the emergency symbol While this notification is shown the device can be tracked by emergency numbers also emerge

BENEFON SERAPH NT Operating Instructions

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