ZyXEL V-250 User's Manual
Contents
1. Dieting Q rent on rs Numbers al gh Enter Speaker Navigator down Phone Internal Microphone Call Flash Charge Terminals Charge LED V 250 User s Guide 3 Quick Reference Basic Operations Make a call Lift the V 250 from the charger and press Off hook 8 Dial a number To end the call place the V 250 on the charger or press On hook 9 Receive a call When the V 250 rings lift the handset or press Off hook 8 To end the call place the V 250 on the charger or press On hook 9 Make a call using speakerphone Press Speaker Phone 12 Dial a number Speak into the microphone To switch to earpiece press Speaker Phone 12 again To end the call place the V 250 on the charger or press On hook 9 Receive a call with speakerphone When the V 250 rings press Speaker Phone 12 Speak into the microphone To end the call press On hook 9 Transfer a call to another handset Press Internal Call 15 during a call Dial the number of another handset 1 5 registered with the base station Press On hook 9 when the other party answers Change the earpiece or speakerphone volume During a call press Right Softkey 5 to lower raise the volume Mute a call During a call press and hold Right Softkey 5 for two sec onds You can hear the other caller but they cannot hear you V 250 User s Guide 4 Install and Charge the Batteries 1 Insert the include2. V 250 DECT GAP Phone User s Guide Version 1 01 Edition 1 4 2007 ZyXEL V 250 User s Guide 1 LCD Display Volume Level low volume Il medium volume Ill high volume Keypad Off hook Locked Mute Battery Strength 3 bars full charge 2 bars half charge ae 2A ul A T 1 bar low power Speaker Mode Signal Strength Blinking handset not registered with a base station or out of range On handset registered and in range of a base station Handset Number Assigned to the V 250 by the base station Use it for internal calls Handset Name This is configurable Right Softkey Time hour minute Function of the right format softkey Here 12 or 24 hour mode pressing the right softkey opens the MENU screen Date day month year format V 250 User s Guide 2 Quick Reference Physical Parts HANDSET LCD d A N X Earpiece rt fy Left z zi Navigator up Softke II Right ag e Softkey Navigator a m a lett e La Navigator NI right Off hook It Tac Nor l G On hook den f Siet 21 ung
3. medium il and high ll V 250 User s Guide Adjust the volume level during a call Ce T by using the Right Softkey to select a de VOLUME The V 250 alternates 0 23 between the three levels of volume Stop pressing the Right Softkey when you have selected the level you want 666 6666 In our example the volume is at high VOLUME level ill 5 5 Flash Function Press the R INT button on the V 250 to put an existing call on hold and pick up a second call Press the R INT button again to switch back to the original call Note You must subscribe to call waiting with your phone service provider in order to place external calls on hold 5 6 Make Intercom Calls If multiple V 250s are registered to the same base station it is possible to make calls from one handset to another This kind of call is referred to as an intercom call 1 Press and hold the R INT button for 2 seconds a short beep sounds 2 Enter the handset number of the handset you wish to call This number is displayed on the handset next to the handset name 10 V 250 User s Guide 3 PAGING and the handset number of the person calling is displayed on the V 250 receiving the intercom call INTERCOM and the handset number is displayed on the V 250 during the conversation 4 Press the On hook button to terminate the call 5 If an external call comes in during an intercom call the V 250 plays a tone to indicate that an extern
4. DIALMODE BABY MODE SET TIME BACK with multiple choices The following table describes the Phone Setting menu functions FUNCTION DESCRIPTION Alarm Turn the alarm on and off and specify the type of melody to play Caller ID Activate or deactivate the caller ID feature You must subscribe to this feature from your service provider 14 V 250 User s Guide FUNCTION DESCRIPTION Set Keytone Activate or deactivate the tone you hear when pressing keys on the V 250 Set Keylock Activate or deactivate keypad lock You must unlock your phone when you want to make calls You can also turn this feature on by pressing the Left Softkey for 2 seconds Use the Left Softkey followed by the key to temporarily unlock the keypad The phone keypad locks again after 15 seconds of inactivity Turn the Keylock off permanently via the Phone Setting menu Set Dialmode Use this to select either tone or pulse dialing Baby Mode Activate and configure the Baby Mode feature When Baby Mode is on the handset automatically picks up an internal call and the caller can listen Use this function to monitor a baby room Leave the V 250 in the baby room When you call the V 250 from another handset registered to the same base station the V 250 picks up automatically You can listen to the sounds near the V 250 without the baby hearing you Set Time Enter the current time
5. Ifthe oxidation products get into your eyes or onto your skin immediately rinse with large amounts of water In case of accidental swallowing drink large amounts of water and induce vomiting then call the doctor Do NOT use new and old batteries together e NEVER expose the batteries to high temperatures such as fire or prolonged direct sunlight This could cause the battery to ignite or explode Do NOT open or mutilate the batteries The material contained in the battery may be toxic if swallowed Exercise care when handling the batteries in order not to short the battery with conductive materials such as rings bracelets keys and so on The battery and or conductor may overheat and cause burns Related Documentation Please go to http www zyxel com for product news firmware documentation and other support materials ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement wil
6. This information is displayed on the LCD of the V 250 HS Name Enter a handset name for the V 250 This name is displayed on the LCD PABX Enter an identification code for a PABX Only necessary for a PABX that does not automatically recall the identification code 15 V 250 User s Guide FUNCTION DESCRIPTION Direct Call Activate and configure the Direct Call feature on the V 250 You can program a phone number which is dialed automatically when any key is pressed on the V 250 Note You can only use the direct call feature with another handset registered to the same base station as the V 250 Press the On hook button to end a direct call Press and hold the On hook button for 2 seconds to turn the Direct Call mode off Wallpaper Select from one of 2 wallpapers Set Change the contrast on the LCD display Contrast Register Register the V 250 with a base station Deregister Unregister the V 250 from a base station Select Connect to different base stations that you have Base registered with You can only communicate with one base station at a time Base Pin The V 250 cannot change the base station s PIN Note Use the web configurator to change the base station PIN 16 V 250 User s Guide FUNCTION DESCRIPTION Handset Use this to view the V 250 s firmware version number as Version well as the RFPI number The RFPI number is a fa
7. al call is coming in during an intercom call Press the On hook button to terminate the intercom call and when you hear the ring signal in the handset you can answer the incoming call by pressing the Off hook button Note You can set up different melody to play for intercom calls and external calls See Ring Type Menu section on page 18 for more information 5 7 Call All Phones You can use the V 250 to call all handsets registered with the base station as well as all the analog phones connected to the phone ports of the base station 1 Dial on the V 250 keypad 2 Press the Off hook button to connect the call 3 All the handsets registered to the base station and all the analog phones physically connected to the base station ring 11 V 250 User s Guide 6 Menu Features The V 250 has four menus 1 Phone Book Use this menu to add edit or delete stored numbers The V 250 can store up to 90 telephone number entries of up to 24 digits in length The names associated with the phone numbers can be up to 15 characters in length 2 Phone Setting Use this menu to set the time and date on the V 250 register to a base station change the dial mode and display and enable other features 3 Call History Use this menu to view up to 10 of the most recent received and or missed calls to the V 250 4 Ring Type Use this menu to set the ringer volume and select the melody to use for incoming calls You can set different set
8. ctory assigned number unique to each handset used to identify the V 250 Default Use this to reset the phone settings to the factory defaults This does not affect the phone numbers saved on your phone or the base station registration 9 Call History Menu Enter the Call History menu 1 Press the Right Softkey button 2 Use the Navigator up down right left buttons to select the icon Press the Right Softkey button and the Call History menu opens 3 Use the Right Softkey to select NEXT and view the 10 most recent calls received by the V 250 17 V 250 User s Guide 4 Use the Navigator up button to SRST ORT scroll through the received calls Add t e o phonebook Press the Right Softkey to select Delete EDIT with one of the numbers highlighted The Call History menu allows you to add recently dialed phone numbers to the V 250s phonebook or delete BACK NEXT single entries from recently received calls memory 10 Ring Type Menu Enter the Ring Type menu 1 Press the Right Softkey button 2 Use the Navigator up down right left buttons to select the SES icon Press the Right Softkey button and the Ring Type menu opens External Call Internal Call 18 V 250 User s Guide 3 Use the Navigator up and Navigator down keys to select internal or external call settings EXT RING LVL Press the Right Softkey to select ext RING TYP OK with one of the types of calls selected for e
9. d batteries Make sure that the polarities are facing the right direction 2 Slide the back cover closed You should hear a click 3 Connect the RJ 11 jack of the included power adaptor cable to the back of the charger base 4 Connect the other end of the power cable to a wall socket 5 Place the handset in the base station for charging 4 1 Important Notes About Charging the Batteries Note Make sure to charge the batteries for 16 hours before using your V 250 for the first time V 250 User s Guide e After initial charging the power adaptor must remain con nected to the main power supply and the base unit with the main power switched on It is recommended to leave the handset charging overnight to ensure the maximum usable time e The batteries should hold their charge for up to 120 hours depending on use The batteries need replacing if the batter ies do not hold a charge for more than two hours e If the phone is not to be used for a substantial period of time for example during holidays disconnect the main power adaptor When power is reconnected it is necessary to recharge the handset for 16 hours 5 Basic Setup and Operations You must have a DECT GAP base station already set up with a phone connection VoIP PSTN or ISDN to make external calls A You can also use the V 250 to make internal calls V 250 User s Guide 5 1 Register with a Base Station 1 Put your base station in registrati
10. il ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark Finland Support E mail support zyxel fi Sales E mail sales zyxel fi Telephone 358 9 4780 8411 Fax 358 9 4780 8448 Web Site www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France e E mail info zyxel fr Telephone 33 4 72 52 97 97 e Fax 33 4 72 52 19 20 Web Site www zyxel fr e Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 690969 e Fax 49 2405 6909 99 Web Site www zyxel de e Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany 23 V 250 User s Guide Hungary e Support E mail support zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 e Fax 36 1 3259100 e Web Site www zyxel hu e Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary Kazakhstan e Support http zyxel kz support e Sales E mail sales zyxel kz Telephone 7 3272 590 698 e Fax 7 3272 590 689 e Web Site www zyxel kz e Regular Mail ZyXEL Kazakhstan 43 Dostyk ave Office 414 Dostyk Busi ness Centre 050010 Almaty Republic of Kazakhstan North America e Support E mail support zyxel com e Sales E mail sales zyxel com Telephone 1 800 255 4101 1 714 632 0882 e Fax 1 714 632 0858 e Web Site www us zy
11. l consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your 21 V 250 User s Guide Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your product online to receive e mail notices of firmware upgrades and information at
12. l registration the LCD displays the handset s internal number and VoIP status Internal Number 3 here This number can be used to call the V 3 ZYXEL 250 from other handsets registered with this base station VOIP OFF VOIP OFF ON This indicates whether the base station this phone is registered with has a VoIP connection 5 2 Last Number Redial The V 250 stores the last 10 numbers you dialed in memory V 250 User s Guide 1 Select one of the last numbers dialed by pressing the Navigator down button when the V 250 is in stand by mode not in any configuration screen 2 Dial one of the recently dialed numbers by pressing the Off hook button when the phone number is selected Note The V 250 stores phone numbers up to 24 digits long longer phone numbers will be truncated You can clear all of the recently dialed phone numbers 1 Select one of the last numbers dialed 2 Press and hold the On hook button for about 2 seconds or until a YES NO prompt appears on the LCD 3 Use the navigator buttons to select YES and press the Right Softkey to select OK and clear all the recently dialed numbers from the V 250 s memory 5 3 Call Timer The LCD displays the time of your ongoing phone calls The timer starts when you press the Off hook button and stops when you press the On hook button 5 4 Adjust the Volume The volume of the V 250 earpiece and speaker can be adjusted into three levels They are low 1
13. on mode On ZyXEL base stations press the base station button for 6 to 11 seconds See your base station documentation for details 2 Make sure the LCD is on press any key 3 Press the Right Softkey to enter the main menu 4 Navigate to the PHONE SETTING screen by using the Navigator right button then press the Right Softkey to select OK and enter the PHONE SETTING menu 5 Use the Navigator up button to scroll to REGISTER and press the Right Softkey to select OK and enter the base registration screen 6 Use the Navigator up and Navigator down buttons to scroll and select which base station you want to register with 1 4 You can register with up to 4 base stations Press the Right Softkey to select OK and enter the screen to enter the base station PIN password V 250 User s Guide 7 Use the numbers on the V 250 s keypad to enter the base station PIN This is a 4 digit number you configure on the base station PIN pw Press the Right Softkey to select LONG PRESS BASE OK and enter the screen to enter PAGE KEY the base station PIN password Default on ZyXEL base stations is 22 11 2006 12 23 1234 BACK OK Your handset attempts to register with the base station Once registration is successful the Signal Strength indicator stops blinking Note The Signal Strength indicator blinks if the V 250 is not registered with any base stations or if there are no base stations within range 8 After a successfu
14. tings for incoming external and internal calls 12 V 250 User s Guide 7 Phone Book Menu Enter the Phone Book 1 Press the Right Softkey button 2 Use the Navigator up down right left buttons to select the icon Press the Right Softkey button and the Phone Book opens Note The first time you enter this menu it will not contain any names Adam Barbara and John Doe are just examples VIEW MENU 7 1 Phone Book Menu Features 1 In the Phone Book menu press the Right Softkey to select MENU The Phone Book menu opens 2 Use the Navigator up and Navigator down keys to scroll through the options on this screen do the same on any other screen with multiple choices The phone book allows you to add new entries and edit or delete existing entries 13 V 250 User s Guide Note Use the key on the handset to alternate between capital and lowercase characters Press the number keys repeatedly to rotate through the letter options when typing characters For example press 2 twice to type the letter B 8 Phone Setting Menu Enter the Phone Setting menu 1 Press the Right Softkey button 2 Use the Navigator up down right left buttons to select the icon Press the Right Softkey button and the Phone SET KEYTONE Setting menu opens SET KEYLOCK Use the Navigator up and Navigator down keys to scroll through the options on this screen do the same on any other screen SET
15. w anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution If the power adaptor or cord is damaged remove it from the power outlet Do NOT attempt to repair the power adaptor or cord Contact your local vendor to order a new one Make sure you insert the batteries with correct polarities Battery Safety Precautions The V 250 uses two AAA batteries Please read and follow these safety precautions when using and handling the batteries CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Dispose of them at the applicable collection point for the recycling of electrical and electronic equipment For detailed information about recycling of this product please contact your local city office your household waste disposal service or the store where you purchased the product Before using the batteries carefully read any information supplied by their manufacturer To charge the rechargeable batteries use only the charger units recom mended by the manufacturer Never try to recharge non rechargeable batteries This could cause them to leak or explode Do NOT allow children to play with the batteries 20 V 250 User s Guide Do NOT use batteries with visible oxidation marks leaking
16. www ua zyxel com e Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK only e Fax 44 1344 303034 Web Site www zyxel co uk FTP Site ftp zyxel co uk e Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK is the prefix number you enter to make an international telephone call 25 V 250 User s Guide User Guide Feedback e Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Inno vation Road Il Science Based Industrial Park Hsinchu 300 Taiwan Thank you 26
17. www zyxel com for global products or at www us zyxel com for North American products Customer Support Please have the following information ready when you contact customer support Product model and serial number e Warranty Information e Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide e Support E mail support zyxel com tw e Sales E mail sales zyxel com tw Telephone 886 3 578 3942 e Fax 886 3 578 2439 e Web Site www zyxel com www europe zyxel com e FTP Site ftp zyxel com ftp europe zyxel com e Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Costa Rica e Support E mail soporte zyxel co cr e Sales E mail sales zyxel co cr Telephone 506 2017878 e Fax 506 2015098 e Web Site www zyxel co cr e FTP Site ftp zyxel co cr e Regular Mail ZyXEL Costa Rica Plaza Roble Escaz Etapa El Patio Tercer Piso San Jos Costa Rica 22 V 250 User s Guide Czech Republic E mail info cz zyxel com e telephone 420 241 091 350 e Fax 420 241 091 359 Web Site www zyxel cz e Regular Mail ZyXEL Communications Czech s r o Modransk 621 143 01 Praha 4 Modrany Ceska Republika Denmark e Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 e Fax 45 39 55 07 07 Web Site www zyxel dk e Regular Ma
18. xample External Call The LCD displays as shown EXTERNAL CALL This menu allows you to specify the BACK NEXT ring volume and select a melody for calls coming in from external lines Note The same functions are available for internal calls calls between V 250s registered to the same base station They are called INT RING LVL and INT RING TYP Specifications Values are accurate at the time of writing Table 1 Device Specifications Feature Specification Handset Batteries 2 x AAA Rechargeable NiMH batteries 1 2V 750 mA Power Supply 6 Volt DC 300 mA Operating Operating Temperature 0 to 50 C Requirements Storage Temperature 30 to 60 C Operating Humidity 20 to 85 RH Storage Humidity 20 to 95 RH 19 V 250 User s Guide Safety Warnings Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things on the device Do NOT install use or service this device during a thunderstorm There is a remote risk of electric shock from lightning Connect ONLY suitable accessories to the device ONLY qualified service personnel should service or disassemble this device Use ONLY an appropriate power adaptor or cord for your device Connect the power adaptor or cord to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allo
19. xel com FTP Site ftp us zyxel com e Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway e Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 e Fax 47 22 80 61 81 e Web Site www zyxel no e Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland e E mail info pl zyxel com Telephone 48 22 333 8250 e Fax 48 22 333 8251 e Web Site www pl zyxel com e Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland 24 V 250 User s Guide Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 e Fax 7 095 542 89 25 Web Site www zyxel ru e Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Rus sia Spain Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 e Fax 34 913 005 345 Web Site www zyxel es e Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain Sweden Support E mail support zyxel se Sales E mail sales zyxel se Telephone 46 31 744 7700 e Fax 46 31 744 7701 Web Site www zyxel se e Regular Mail ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden Ukraine Support E mail support ua zyxel com Sales E mail salesQua zyxel com Telephone 380 44 247 69 78 e Fax 380 44 494 49 32 Web Site
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