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ZyXEL STB-1001S2 User's Manual

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1. STB 100182 User s Guide a Safety Warnings Safety Warnings D For your safety be sure to read and follow all warning notices and instructions Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things on the device Do NOT install use or service this device during a thunderstorm There is a remote risk of electric shock from lightning Connect ONLY suitable accessories to the device Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel should service or disassemble this device Please contact your vendor for further information Make sure to connect the cables to the correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device before servicing or disassembling Use ONLY an appropriate power adaptor or cord for your device Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution If the power adaptor or cord is damage
2. sesesssssseeeeeenne 47 Figure 27 Windows XP Advanced TOPAP Properties asses eer nne pte nen b Erat enin enan renia 48 Figure 28 Windows XP Internet Protocol TCP IP Properties mmrrrrnnannnvnnnnrrnnannvnnrnrrrnnnnnnnnenrrenannnennenn 49 Figure 29 Wmdows Visti Stari MENU TETTE EE AETIA 50 Figure 30 Windows vista Contool Panel io np ni ak inaa aar a aaa a A a 50 Figure 31 Windows Vista Network And Internet muresmunamemnmninmesun jeu 50 Figure 32 Windows Vista Network and Sharing Center arrrnaannrvnrnnvnnnnnnvnnnnvrnnnnnnennnrrnnnnnnnnnenrrnnannnennenr 50 Figure 33 Windows Vista Network and Sharing Center rrrnnnannvnnrnnrnnnnnnvnnnnvrnnnnnnennnrrnnnannnnnenrrenennneenenr 51 Figure 34 Windows Vista Local Area Connection Properties mrrrrrannnrnnnonvrnnnnnrnnnerrennnnnnnnerrrenennnnnnennn 51 Figure 35 Windows Vista Internet Protocol Version 4 TCP IPv4 Properties n 52 Figure 36 Windows Vista Advanced TCP IP Properties cccccccccsesceeeeeeeeseseeeeeeeeeeeaaeeeeeeeeeeaeesseneeess 53 Figure 37 Windows Vista Internet Protocol Version 4 TCP IPv4 Properties s 54 Figure 38 Macintosh OS 8 9 Apple Meny 2 edicere it poer ec e eR aar aaan 55 STB 1001S2 User s Guide n List of Figures Figure 39 MG OS STOPP sik ia ai Pai k an yan kek kak a aba da bna pda Ge anti crank pod 55 Be re Ei EE p 56 Figure 4i Macintosh OS X so T ki ca kk okt ond book an kan
3. Provided by DHCP Server Subnet Mask 255 255 254 0 Router 192 168 10 11 DHCP Client ID Optional Ethernet Address 00 05 02 43 93 ff eo Network c 188 J Show All Displays Network Startup Disk Location Automatic a Show Built in Ethernet m PPPoE AppleTalk Proxies Configure Using DHCP 3 Domain Name Servers Optional IP Address 192 168 11 12 168 95 1 1 Search Domains Optional Example apple com earthlink net a Click the lock to prevent further changes 4 For statically assigned settings do the following From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your STB in the Router address box 5 Click Apply Now and close the window 6 Turn on your STB and restart your computer if prompted Verifying Settings Check your TCP IP properties in the Network window Linux This section shows you how to configure your computer s TCP IP settings in Red Hat Linux 9 0 Procedure screens and file location may release version vary depending on your Linux distribution and STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address A Make sure you are logged in as the root administrator Using the K Desktop Environment KDE Follow the steps below to configure your computer IP address using the KDE 1 Click
4. 2 2 3 Audio Setup Menu Use the Audio menu to change the STB s digital audio output type analog audio output is unaffected Figure 6 The Audio Setup Menu STB 1001S2 User s Guide 23 Chapter 2 The Menu System The following table describes the labels in this screen Table 4 The Audio Setup Menu LABEL DESCRIPTION PCM Select this to use PCM Pulse Code Modulation audio compression Select this only if your TV or audio equipment connected to the STB s S PDIF connector also supports PCM AG3 AAC Select this to use AC 3 Dolby Digital or AAC Advanced Audio Coding audio compression Select this only if your TV or audio equipment connected to the STB s S PDIF connector also supports AC 3 or AAC compression Save Select this to store your changes You may need to reboot your STB use the ON OFF hardware switch before the new settings are used 2 2 4 System Setup Menu Use the System Setup menu to check the STB s date and time settings change the time zone and activate or deactivate Daylight Saving Time Figure 7 The System Setup Menu The following table describes the labels in this menu Table 5 The System Setup Menu LABEL DESCRIPTION Date This is the current date This comes from an external time server Time This is the current time This comes from an external time server Time Zone Select your time zone from the list In the list 0 is GMT Greenwich Mean
5. Approvals Safety UL60950 1 CAN CSA C22 2 No 60950 1 03 EN60950 1 IEC 60950 1 EMC FCC Part 15 Class B EN55022 Class B mounting EN55024 Distance between wall 137 mm mounting holes on device s base panel Screw size for wall M4 Tap Table 11 Firmware Specifications FEATURE DESCRIPTION Default IP Address Obtained via DHCP Default Subnet Mask Obtained via DHCP Default Password 123456 Device Management Use the remote control and the on screen menu system to configure the STB Time and Date Get the current time and date from an external server when you turn on your STB PPPoE PPPoE mimics a dial up Internet access connection The following list which is not exhaustive illustrates the standards supported in the STB Table 12 Standards Supported STANDARD DESCRIPTION RFC 867 Daytime Protocol RFC 868 Time Protocol RFC 1058 RIP 1 Routing Information Protocol RFC 1112 IGMP v1 RFC 1157 SNMPv1 Simple Network Management Protocol version 1 RFC 1305 Network Time Protocol NTP version 3 RFC 1441 SNMPv2 Simple Network Management Protocol version 2 RFC 1483 Multiprotocol Encapsulation over ATM Adaptation Layer 5 RFC 1661 The Point to Point Protocol PPP RFC 1723 RIP 2 Routing Information Protocol RFC 1901 SNMPv2c Simple Network Management Protocol version 2c RFC 2236 Internet Group Management Pr
6. Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network connection click Status and then click the Support tab Macintosh OS 8 9 1 Click the Apple menu Control Panel and double click TCP IP to open the TCP IP Control Panel STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 38 Macintosh OS 8 9 Apple Menu About This Computer Ap Apple System Profiler E Calculator Chooser ADSL Control and Status MW Control Panels Appearance li Favorites Apple Menu Options 2 Key Caps AppleTalk EBI Network Browser Colorsync G4 Recent Applications Control Strip i Recent Documents mun DialAssist if Remote Access Status Energy Saver Scrapbook Extensions Manager Sherlock 2 File Exchange jj Speakable Items File Sharing W Stickies General Controls Internet Keyboard Keychain Access Launcher Location Manager Memory Modem Monitors Mouse Multiple Users Numbers QuickTime Settings Remote Access Software Update Sound Speech USB Printer Sharing 2 Select Ethernet built in from the Connect via list Figure 39 Macintosh OS 8 9 TCP IP TCP IP Camest va Setup Configure Using DHCP Server DHCP Client ID l IP Address lt will be supplied by server 7
7. STB 1001S2 User s Guide Appendix B IP Addresses and Subnetting Conflicting Computer and Router IP Addresses Example More than one device can not use the same IP address In the following example the computer and the router s LAN port both use 192 168 1 1 as the IP address The computer cannot access the Internet This problem can be solved by assigning a different IP address to the computer or the router s LAN port Figure 56 Conflicting Computer and Router IP Addresses Example gen um um um um Um Um m 2o a 1192 168 1 1 LAN WAN n Van n 192 168 1 1 Internet u mmm 2 120000 9 STB 1001S2 User s Guide Legal Information Copyright Copyright 2008 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products de
8. 1 Click the Start icon Control Panel STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 29 Windows Vista SE Menu Dr eye 7 0 Professional PESAD gi Media Player Classic gt All Programs Help and bor seorch o Pa Customize the appearance and functionality of your computer add or remove programs and set up network connections and user accounts Default Pri 2 Inthe Control Panel double click Network and Internet Figure 30 Windows Vista Control Panel G r Control Panel vl L File Edit View Tools Help Control Panel Home fU System and Maintenance User Accounts ESSIE EE Get started with Windows Change account type Back up your computer Appearance and Security PP ad TER Personalization Check for updates Allow a program through Windows Chanus desktop backardund Change the color scheme Firewall Adjust screen resolution etwork and Internet r onnect to the Internet Clock Language and Region View network status and tasks ci Change keyboards or cther input methods Set up file sharing Change display language 3 Click Network and Sharing Center Figure 31 Windows Vista Network And Internet v 5 Search p Gr F Control Panel Network and Internet p File Edit View Tools Help Control Panel Home Network and Sharing Center System and Maintenance li G
9. Sunet mask lt will be supplied by server gt Router address will be supplied by server gt Search domans Name server addr lt will be supplied by server 3 For dynamically assigned settings select Using DHCP Server from the Configure list 4 For statically assigned settings do the following From the Configure box select Manually STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your STB in the Router address box 5 Close the TCP IP Control Panel 6 Click Save if prompted to save changes to your configuration 7 Turn on your STB and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu and click System Preferences to open the System Preferences window Figure 40 Macintosh OS X Apple Menu P1 Grab File Edit Capt About This Mac Get Mac OS X Software a System Preferences Location 2 Click Network in the icon bar e Select Automatic from the Location list e Select Built in Ethernet from the Show list e Click the TCP IP tab 3 For dynamically assigned settings select Using DHCP from the Configure list STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 41 Macintosh OS X Network
10. 3 1 Power Hardware Connections and LEDs e The STB does not turn on None of the LEDs turn on Make sure the STB is turned on Make sure you are using the power adaptor or cord included with the STB Make sure the power adaptor or cord is connected to the STB and plugged in to an appropriate power source Make sure the power source is turned on Turn the STB off and on If the problem persists contact the vendor oa A C N e The POWER L LED is red or blinking green 1 The STB may be in standby mode Try using the remote control s button to turn it on 2 Wait for a short while The STB may take a minute or so to start up 3 Ifthe LED still does not turn steady green turn the STB off and on 4 Ifthe problem persists contact the vendor po One of the LEDs does not behave as expected 1 Make sure you understand the normal behavior of the LED See Section 1 2 on page 18 STB 1001S2 User s Guide EB Chapter 3 Troubleshooting Check the hardware connections See the Quick Start Guide and Section 1 3 on page 18 Inspect your cables for damage Contact the vendor to replace any damaged cables Turn the STB off and on If the problem persists contact the vendor oa fF WO IN cannot operate the STB using the remote control See your Quick Start Guide for instructions on using the remote control 2 Ifthe REMOTE G LED does not blink when you press a remote control but
11. Bridge Connections Create Shortcut Delete Rename 6 Select Internet Protocol Version 4 TCP IPv4 and click Properties Figure 34 Windows Vista Local Area Connection Properties M 4 Local Area Connection Properties Ex Networking Connect usina Intel R PRO 1000 MT Desktop Connection This connection uses the following items vi o Client for Microsoft Networks vi E Network Monitor3 Driver ivi Ja File and Printer Sharing for Microsoft Networks et Protecot version S T CRIP v6 on 4 TCPAP v4 gt ly a Mapper 1 0 Driver M a Link Layer Topology Discovery Responder KI ivi M x tLink bayer topo Install Uninstall Properties een op Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks OK Cancel STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address 7 The Internet Protocol Version 4 TCP IPv4 Properties window opens the General tab e If you have a dynamic IP address click Obtain an IP address automatically If you have a static IP address click Use the following IP address and fill in the IP address Subnet mask and Default gateway fields e Click Advanced Figure 35 Windows Vista Internet Protocol Version 4 TCP IPv4 Properties Internet Protocol Version 4 TCP IPv4 Properti
12. Quick Start Guide 3 R RCA 19 rear panel 18 registration product 75 related documentation 3 remote control battery 32 STB 1001S2 User s Guide Index using 32 remote management 28 reset 19 reset default 25 Rootfs 27 S S PDIF 19 safety warnings 6 saving changes 22 saving settings 21 Screen menus 21 server 27 set top box 17 Sony Philips Digital Interface Format see S PDIF specifications 37 power adaptor 37 standby mode 31 startup 31 static IP 27 static IP address 28 STB server 27 subnet 63 subnet mask 64 subnetting 66 supporting disk 3 syntax conventions 4 System setup menu 24 T temperature 35 time zone 24 trademarks 73 TV menus 21 TV screen 21 U username 29 V Video on Demand see VoD Video setup menu 22 video setup menu 22 VOD 17 W wall mounting 36 distance 36 screw size 36 warranty 74 note 75 Z ZyXEL web site 3 STB 1001S2 User s Guide Index STB 1001S2 User s Guide
13. Kernel This shows the version number of the code that controls the STB s basic operations Rootfs This shows the version number of the STB s filesystem code Apps This shows the version number of the STB s software applications 2 3 3 The Advanced Setup Network Menu Use this menu to set up the STB s IP address media server information and homepage This menu differs according to the Mode you select Select DHCP to have the STB obtain a dynamic IP address automatically from a DHCP server See Section 2 3 3 1 on page 27 DHCP is the default setting Select Static to assign an IP address to the STB See Section 2 3 3 2 on page 28 Select PPPoE to use a Point to Point Protocol over Ethernet service See Section 2 3 3 3 on page 29 2 3 3 1 Network DHCP Select DHCP in the Network menu The following menu displays Figure 12 The Network DHCP Menu The following table describes the labels in this menu Table 7 The Network DHCP Menu LABEL DESCRIPTION Mode Select DHCP to have the STB obtain an IP address automatically STB Server Enter the IP address of the media server which supplies TV and video to the STB STB 1001S2 User s Guide Chapter 2 The Menu System Table 7 The Network DHCP Menu LABEL DESCRIPTION Home URL Enter the address of the homepage the STB uses as the Home menu the screen that displays when you press the HOME key on the remote control ACS Server This
14. O 11 LISE G TADION A A 13 Part l Using the SITB rm 15 Chapter 1 Ge TE EE 17 EE EE 17 EE T 18 SENE eset kept can e n ob a a kak kaa ik ak 18 Tob FOSE MANNO EE EE Ok n a a ik ka ea lak taa 19 Chapter 2 The Menu SYN 21 21 Navigating ie MENUS qe 21 2a Tie SM NETE a ie a at aa ek ak ke a an ak n UU e a M 21 2 2 1 Accessing and Exiting the Basic Setup Menus sss 21 EEE M aa Poi uda b 22 2 23 Auto Smp PO TA A a e ka a coenae A ek Conti did Eras cb Rd ub UE a 23 22a System Seni MEM e M 24 25 Lp pH SAN MEN acces dle ko ik kb as bo p a dup ek a ka e lk a ki apo kan ba 24 se DETWI RE SEL 25 22 The Advanced Setup Made i ect ka ki ep cesta tocius toin e M E eve an uu s an ap pa 25 2 3 1 Accessing and Exiting the MENE ieanece sectas ei oett ki kon uke cna dekke ga a kk ja 25 2 3 2 The Advanced Setup Information MENU ernonrrnnnnvnnnnnvrennnnvnnnnnvnnnnnrnnnnnnenernrnnnnnnnene 26 2 3 3 The Advanced Setup Network Menu sess nnne 27 2 3 4 The Advanced Setup Firmware Upgrade Menu sse 29 STB 1001S2 User s Guide a Table of Contents Chapter 3 llc shoots 31 3 1
15. Sony Philips Digital Interface Format audio device CVBS Use this composite video RCA connector to connect the STB to your TV s analog video input usually colored yellow The composite video connector does not carry audio You must also connect your TV to one of the STB s audio connectors L R Use these to connect the STB to your audio device s analog audio inputs L The white RCA connector carries the stereo audio signal left channel R The red RCA connector carries the stereo audio signal right channel 1 4 Resetting the STB To reset the STB to its factory defaults use the System Setup menu see Section 2 2 4 on page 24 STB 1001S2 User s Guide Chapter 1 Introducing the STB STB 1001S2 User s Guide The Menu System This chapter discusses the STB s menus These menus are displayed on the screen of the television connected to the STB and operated using the STB s remote control Use the Basic Setup menus to make basic changes to the STB s configuration such as activating Daylight Saving Time or selecting the video mode Use the Advanced Setup menus to make advanced changes to the STB s configuration such as setting the STB s homepage or changing its IP address 2 1 Navigating the Menus Each menu has two columns On the left you can select the setup menu you want to see and on the right you can change the menu s settings e Usethe 4 and navigator keys on
16. need to configure or helpful tips or recommendations Syntax Conventions The STB 1001S2 may be referred to as the STB the device the system or the product in this User s Guide Product labels screen names field labels and field choices are all in bold font A key stroke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or more characters and then press the ENTER key Select or choose means for you to use one of the predefined choices A right angle bracket gt within a screen name denotes a mouse click For example Maintenance Log Log Setting means you first click Maintenance in the navigation panel then the Log sub menu and finally the Log Setting tab to get to that screen Units of measurement may denote the metric value or the scientific value For example k for kilo may denote 1000 or 1024 M for mega may denote 1000000 or 1048576 and so on e g is a shorthand for for instance and i e means that is or in other words STB 1001S2 User s Guide Document Conventions Icons Used in Figures Figures in this User s Guide may use the following generic icons The STB icon is not an exact representation of your STB STB Computer Notebook computer Server Telephone Switch Router cS
17. 0 Broadcast Address Highest Host ID 192 168 1 62 192 168 1 63 STB 1001S2 User s Guide Appendix B IP Addresses and Subnetting Table 19 Subnet2 LAST OCTET BIT IP SUBNET MASK NETWORK NUMBER VALUE IP Address 192 168 1 64 IP Address Binary 11000000 10101000 00000001 01000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 64 Lowest Host ID 192 168 1 65 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 20 Subnet 3 IP SUBNET MASK NETWORK NUMBER aU ere ao IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 128 Lowest Host ID 192 168 1 129 Broadcast Address 192 168 1 191 Highest Host ID 192 168 1 190 Table 21 Subnet 4 IP SUBNET MASK NETWORK NUMBER E UE UTE IP Address 192 168 1 192 IP Address Binary 11000000 10101000 00000001 11000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 192 Lowest Host ID 192 168 1 193 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 Example Eight Subnets Similarly use a 27 bit mask to create eight subnets 000 001 010 011 100 101 110 and 111 The following table shows IP address last octet values for each
18. Alternativa Subnet Mask Notation 2i rca c eren n kanna ze kak ao DH UR a REALEM x DER a bak ka 65 ure cx dein NN NETT E E kd kk Ak 67 TE TO DE aer 68 Tolo EET EN aE is ARN 68 Eee ET e EE ICkI 68 Te SE SR c m E UE 68 Table 23 24 bit Network Number Subnet Planning sssssssssssssesseseeene nenne nennen nennen 69 Table 24 16 bit Network Number Subnet Planning 1 nnne nnnm inen tkn nane anna k onn nA 69 STB 100182 User s Guide 13 List of Tables STB 1001S2 User s Guide PART Using the STB Introducing the STB 17 The Menu System 21 Troubleshooting 31 Product Specifications 35 Introducing the STB This chapter introduces the main applications and features of the STB It also introduces the ways in which you can manage the STB 1 1 Overview Your STB is an IP Set Top Box Use it to watch Internet Television IPTV and Video on Demand VOD on your television Connect the STB to your regular Internet access device a broadband modem or router for example Operate the STB using the supplied remote control The following figure shows your STB A connected to your Internet access device B supplying content from the service provider on the Internet to your TV C operated by the remote control D Figure 1 Application overview INTERNET STB 1001S2 User s Guide Chapter 1 Introducing the STB 1 2 LEDs This section describes the LEDs lights o
19. Computer s IP Address Figure 21 Windows 95 98 Me TCP IP Properties DNS Configuration Bindings Advanced NetBIOS DNS Configuration Gateway WINS Configuration IP Address 4 Click the Gateway tab f you do not know your gateway s IP address remove previously installed gateways If you have a gateway IP address type it in the New gateway field and click Add 5 Click OK to save and close the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your STB and restart your computer when prompted Verifying Settings 1 Click Start and then Run 2 Inthe Run window type winipcfg and then click OK to open the IP Configuration window 3 Select your network adapter You should see your computer s IP address subnet mask and default gateway Windows 2000 NT XP The following example figures use the default Windows XP GUI theme 1 Click start Start in Windows 2000 NT Settings Control Panel STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 22 Windows XP Start Menu Internet Explorer 3 Outlook Express Y Paint Files and Settings Transfer W EN Command Prompt e My Music EJ Acrobat Reader 4 0 Tour Windows XP QB Windows Movie Maker E Control Panel e My Pictures vg My Computer EY My Documents 5 My Recent Documents gt tS Printers and Faxes Q9 H
20. Kaptanpasa Mahallesi Piyalepasa Bulvari Ortadogu Plaza N 14 13 K 6 Okmeydani Sisli Istanbul Turkey Ukraine United Support E mail support O ua zyxel com Sales E mail sales amp ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine Kingdom Support E mail support zyxel co uk Sales E mail sales amp zyxel co uk Telephone 44 1344 303044 0845 122 0301 UK only Fax 44 1344 303034 Web www zyxel co uk Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK STB 1001S2 User s Guide Index A AAC 24 AC3 24 ACS server 28 29 Advanced Audio Coding see AAC advanced setup 25 login menu 26 password 26 advanced setup menus 25 accessing 25 exiting 25 alternative subnet mask notation 65 analog audio output 23 applications 17 audio compression 24 AAC 24 AC3 24 Audio menu 23 auto configuration server 28 autoconfiguration server 29 basic setup menus 21 accessing 21 exiting 21 bootloader 27 C cable inspection 32 Central Processing Unit see CPU certifications 73 notices 74 viewing 74 columns 21 connections 18 contact information 77 copyright 73 CPU 26 customer support 77 Index CVBS 19 D date and time 24 date and time settings 28 daylight saving time 24 default password 26 defaults 19 DHCP 27 d
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22. following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If you have previously configured DNS servers click Advanced and then the DNS tab to order them STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 28 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings 6 Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click Close OK in Windows 2000 NT to close the Local Area Connection Properties window 10 Close the Network Connections window Network and Dial up Connections in Windows 2000 NT 11 Turn on your STB and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 Inthe Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network connection click Status and then click the Support tab Windows Vista This section shows screens from Windows Vista Enterprise Version 6 0
23. mail support Ozyxel com sg e Sales E mail sales Ozyxel com sg Telephone 65 6899 6678 Fax 65 6899 8887 Web http www zyxel com sg Regular Mail ZyXEL Singapore Pte Ltd No 2 International Business Park The Strategy 3103 28 Singapore 609930 Support E mail support Ozyxel es e Sales E mail sales Qzyxel es e Telephone 34 902 195 420 e Fax 34 913 005 345 e Web www zyxel es e Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain Sweden Support E mail support 2 zyxel se e Sales E mail sales Qzyxel se e Telephone 46 31 744 7700 e Fax 46 31 744 7701 e Web www zyxel se e Regular Mail ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden Taiwan e Support E mail support O zyxel com tw Sales E mail sales zyxel com tw Telephone 886 2 27399889 e Fax 886 2 27353220 Web http www zyxel com tw Address Room B 21F No 333 Sec 2 Dunhua S Rd Da an District Taipei Thailand e Support E mail support zyxel co th Sales E mail sales zyxel co th e Telephone 4 662 831 5315 Fax 4 662 831 5395 Web http www zyxel co th e Regular Mail ZyXEL Thailand Co Ltd 1 1 Moo 2 Ratchaphruk Road Bangrak Noi Muang Nonthaburi 11000 Thailand STB 1001S2 User s Guide Appendix D Customer Support Turkey Support E mail cso zyxel com tr Telephone 90 212 222 55 22 Fax 90 212 220 2526 Web http www zyxel com tr Address
24. papie 57 Figure 42 Red Hat 9 0 KDE Network Configuration Devices illleeerlreeeerrerororaasastsasoonsasasasnasononn 58 Figure 43 Red Hat 9 0 KDE Ethernet Device General mmmmsrrrmrrmmsvererrverrrrvererrrerersrennrrrrerrnrneneenr 58 Figure 44 Red Hat 9 0 KDE Network Configuration DNS sess 59 Figure 45 Red Hat 9 0 KDE Network Configuration Activate sesssssssesseeeeeeen 59 Figure 46 Red Hat 9 0 Dynamic IP Address Setting in ifconfig ethO sssssssss 60 Figure 47 Red Hat 9 0 Static IP Address Setting in ifconfig ethO sseesssssees 60 Figure 48 Red Hat 9 0 ONS Settings in resolv conf 2s tesee teurer tte aas Erik kap a kok k nad 60 Figure 49 Red Har 9 0 Restart Ethernet GWO sinsisrmecii sisi saaa pipi pe enano ase asie VeL DERE E son aka ao 60 Figure 50 Red Hat 9 0 Checking TCP IP Properties ssssesesssesseeeenee eene nnne nennen 61 Figure 51 Nrk Number and Host I s k via snbo bi nodis e UISonRDPe DiosseaBE C dodo eb plede Pe pudo bet dI dodo Reb UNUS RE YANN 64 Figure 52 Subnetting Example Before Subnetting iuuenes teet tet r y pasion kit ami sone Funk MESE Tas dE 66 Figure 53 Subnetting Example After Subnetting esssssssssssssseseenenee nnne 67 Figure 54 Conflicting Computer IP Addresses Example cccccccecceeeeeneeeeeeeeeeeeeeeeeaeesseneeeteaeeeteeneeees 71 Figure 55 Conflicting Computer
25. subnet Table 22 Eight Subnets suwer SUBNET pmsranoness HAST ess EnoapeneT 1 0 1 30 31 2 32 33 62 63 3 64 65 94 95 4 96 97 126 127 STB 1001S2 User s Guide Appendix B IP Addresses and Subnetting Table 22 Eight Subnets continued suwer SUBNET rinstaonness Sto BROADGAST 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 255 Subnet Planning The following table is a summary for subnet planning on a network with a 24 bit network number Table 23 24 bit Network Number Subnet Planning NO BORROWED SUBNET MASK HOST BITS NO SUBNETS SUBNET 1 255 255 255 128 25 2 126 2 255 255 255 192 26 4 62 3 255 255 255 224 27 8 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 6 255 255 255 252 30 64 2 7 255 255 255 254 31 128 1 The following table is a summary for subnet planning on a network with a 16 bit network number Table 24 16 bit Network Number Subnet Planning NO ORROWED SUBNET MASK NO SUBNETS NO HOSTS PER 1 255 255 128 0 17 32766 2 255 255 192 0 18 16382 3 255 255 224 0 19 8190 4 255 255 240 0 20 16 4094 5 255 255 248 0 21 32 2046 6 255 255 252 0 22 64 1022 7 255 255 254 0 23 128 510 8 255 255 255 0 24 256 254 9 255 255 255 128 25 512 126 10 255 255 255 1
26. the Red Hat button located on the bottom left corner select System Setting and click Network Figure 42 Red Hat 9 0 KDE Network Configuration Devices MANetwork Configuration EE 7 e x File Profile Help B 44 5 89 Fa New Edit Copy Delete Activate Deactivate Devices Hardware DNS Hosts atc You may configure network devices associated with 3 a physical hardware here Multiple logical devices can be T associated with a single piece of hardware Profile Status Device Nickname Type X Inactive ethO ethO Ethemet 2 Double click on the profile of the network card you wish to configure The Ethernet Device General screen displays as shown Figure 43 Red Hat 9 0 KDE Ethernet Device General Ethernet Device General Route Hardware Device Nickname etho lt Activate device when computer starts Allow all users to enable and disable the device 8 Automatically obtain IP address settings with dhcp DHCP Settings Hostname optional Automatically obtain DNS information from provider Statically set IP addresses Manual IP Address Settings Address Subnet Mask Default Gateway Address 3 Cancel 58 STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address e Ifyou have a dynamic IP address click Automatic
27. the remote control to move between the two columns Usethe 4 and v navigator keys on the remote control to highlight the menu or setting you want The currently highlighted item is colored orange Use the OK key on the remote control to select the highlighted object When you go to a new menu the top item in the right hand column is automatically highlighted To move to the left hand column press the 4 key Highlight and select the Save button in each menu to store the changes you configure 2 2 The Basic Setup Menus Use the Basic Setup menus to configure how the STB shows media to turn Daylight Saving Time on or off or to reset the STB Use the remote control to navigate the menu system 2 2 1 Accessing and Exiting the Basic Setup Menus Take the following steps to access the Basic Setup menus 1 Make sure the network is connected If you are not sure whether the network is connected or not press the HOME key on the remote control If the Home menu displays normally the STB is properly connected STB 1001S2 User s Guide 21 Chapter 2 The Menu System Figure 4 The Home Menu ZyXEL IP STB is an advanced solution for Broadband TV and Digital Home Entertainment Products ZyXEL IP STB provides LiveTV function which plays video by IGMP protocol And provides a browser which enables highly dynamic content capabilities using CSS 2 3 JavaScript and a live Document Object Model DOM2 for real time content
28. 010 82800646 Fax 86 010 82800587 Address 902 Unit B Horizon Building No 6 Zhichun Str Haidian District Beijing Web http www zyxel cn China ZyXEL Communications Shanghai Corp Support E mail cso zycn Q zyxel cn Sales E mail sales 9 zyxel cn Telephone 86 021 61199055 Fax 86 021 52069033 STB 1001S2 User s Guide Appendix D Customer Support Address 1005F ShengGao International Tower No 137 XianXia Rd Shanghai Web http www zyxel cn Costa Rica Support E mail soporte zyxel co cr Sales E mail sales Ozyxel co cr Telephone 506 2017878 Fax 506 2015098 Web www zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Escaz Etapa El Patio Tercer Piso San Jos Costa Rica Czech Republic E mail info cz zyxel com Telephone 420 241 091 350 Fax 420 241 091 359 Web www zyxel cz Regular Mail ZyXEL Communications Czech s r o Modransk 621 143 01 Praha 4 Modrany Cesk Republika Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 Fax 45 39 55 07 07 Web www zyxel dk Regular Mail ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark Finland Support E mail support zyxel fi Sales E mail sales amp zyxel fi Telephone 358 9 4780 8411 Fax 358 9 4780 8448 Web www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France E mail info zyxel fr Tele
29. 214192 168 1 128 251 ee ee eee um um PP O pu m m m m m m n VA In a 25 bit subnet the host ID has 7 bits so each sub network has a maximum of 27 2 or 126 possible hosts a host ID of all zeroes is the subnet s address itself all ones is the subnet s broadcast address 192 168 1 0 with mask 255 255 255 128 is subnet A itself and 192 168 1 127 with mask 255 255 255 128 is its broadcast address Therefore the lowest IP address that can be assigned to an actual host for subnet A is 192 168 1 1 and the highest is 192 168 1 126 Similarly the host ID range for subnet B is 192 168 1 129 to 192 168 1 254 Example Four Subnets The previous example illustrated using a 25 bit subnet mask to divide a 24 bit address into two subnets Similarly to divide a 24 bit address into four subnets you need to borrow two host ID bits to give four possible combinations 00 01 10 and 11 The subnet mask is 26 bits 11111111 11111111 11111111 11000000 or 255 255 255 192 Each subnet contains 6 host ID bits giving 26 2 or 62 hosts for each subnet a host ID of all zeroes is the subnet itself all ones is the subnet s broadcast address Table 18 Subnet 1 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address Decimal 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address Lowest Host ID 192 168 1 1 192 168 1
30. 48 255 255 255 252 30 1111 1100 252 Subnetting You can use subnetting to divide one network into multiple sub networks In the following example a network administrator creates two sub networks to isolate a group of servers from the rest of the company network for security reasons In this example the company network address is 192 168 1 0 The first three octets of the address 192 168 1 are the network number and the remaining octet is the host ID allowing a maximum of 23 2 or 254 possible hosts The following figure shows the company network before subnetting Figure 52 Subnetting Example Before Subnetting 4 a a a Y Internet I i i P i a i a u l y 192 168 1 0 24 4 4 dn mn m um um m Em m m m Em m um You can borrow one of the host ID bits to divide the network 192 168 1 0 into two separate sub networks The subnet mask is now 25 bits 255 255 255 128 or 25 The borrowed host ID bit can have a value of either 0 or 1 allowing two subnets 192 168 1 0 25 and 192 168 1 128 25 The following figure shows the company network after subnetting There are now two sub networks A and B STB 1001S2 User s Guide Appendix B IP Addresses and Subnetting Figure 53 Subnetting Example After Subnetting 417 B if Li LI W et D 4 2 D et il cu Nm LI 1192 168 1 0 25
31. 51B 100152 IP Set Top Box User s Guide Version 1 0 09 2008 Edition 1 DEFAULT LOGIN Password 123456 ZyXEL WWW zyxel com About This User s Guide About This User s Guide Intended Audience This manual is intended for people who want to configure the STB using the menu system You should have at least a basic knowledge of TCP IP networking concepts and topology Related Documentation Quick Start Guide The Quick Start Guide is designed to help you get up and running right away It contains information on setting up your network and configuring for Internet access Supporting Disk Refer to the included CD for support documents ZyXEL Web Site Please refer to www zyxel com for additional support documentation and product certifications User Guide Feedback Help us help you Send all User Guide related comments questions or suggestions for improvement to the following address or use e mail instead Thank you The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan E mail techwriters 9 zyxel com tw STB 1001S2 User s Guide 3 Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User s Guide D Warnings tell you about things that could harm you or your STB A Notes tell you other important information for example other things you may
32. 92 26 1024 62 11 255 255 255 224 27 2048 30 12 255 255 255 240 28 4096 14 13 255 255 255 248 29 8192 6 STB 1001S2 User s Guide Appendix B IP Addresses and Subnetting Table 24 16 bit Network Number Subnet Planning continued NO BORROWED NO HOSTS PER HOST BITS SUBNET MASK NO SUBNETS SUBNET 14 255 255 255 252 30 16384 2 15 255 255 255 254 31 32768 1 Configuring IP Addresses Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask If the ISP did not explicitly give you an IP network number then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established If this is the case it is recommended that you select a network number from 192 168 0 0 to 192 168 255 0 The Internet Assigned Number Authority IANA reserved this block of addresses specifically for private use please do not use any other number unless you are told otherwise You must also enable Network Address Translation NAT on the STB Once you have decided on the network number pick an IP address for your STB that is easy to remember for instance 192 168 1 1 but make sure that no other device on your network is using that IP address The subne
33. Guide Appendix B IP Addresses and Subnetting IP Address Conflicts Each device on a network must have a unique IP address Devices with duplicate IP addresses on the same network will not be able to access the Internet or other resources The devices may also be unreachable through the network Conflicting Computer IP Addresses Example More than one device can not use the same IP address In the following example computer A has a static or fixed IP address that is the same as the IP address that a DHCP server assigns to computer B which is a DHCP client Neither can access the Internet This problem can be solved by assigning a different static IP address to computer A or setting computer A to obtain an IP address automatically Figure 54 Conflicting Computer IP Addresses Example E Li AN SQ I 192 168 1 33 Gees m t p L a E 192 168 1 33 tanseseses sa Genan Conflicting Router IP Addresses Example Since a router connects different networks it must have interfaces using different network numbers For example if a router is set between a LAN and the Internet WAN the router s LAN and WAN addresses must be on different subnets In the following example the LAN and WAN are on the same subnet The LAN computers cannot access the Internet because the router cannot route between networks Figure 55 Conflicting Computer IP Addresses Example Se BSS SB SS SSS Internet
34. IP Addresses Example sss 71 Figure 56 Conflicting Computer and Router IP Addresses Example sse 72 12 STB 1001S2 User s Guide List of Tables List of Tables Te LE a n kal tk e e pa ao st e a a ak a a ek a a l kk en a eee 18 Te E Rear Panel ENN it kk kk a ka n tk a ak kk kk ka A ia DURER eda ke i 19 jr The viden MARE 23 Te TL The Audio Setup MENN wit st rco npo aod aab aac ad pen Cara nod aad ks kk raid 24 Table 5 The Syste Setup Ment saninin asid dye pea gU ire vut does kb i ddbkbas Un do REM TEA 24 Table 6 The inionnation Monu sit kt oke ot dok AAA 26 Tabe Te Networks DHCP MEMU ii ie kn a kaa a ik a ka n kak ak a tk l e ka a e ak kb kk 27 Table S The Nrk SEP Ment asctepescststun dosie edisyon eka ab pe donet e usi ici bokou raa n SEI BEER genie 28 Tabe S The Nowak PPPOE MENW isis prona er prise von kke nap 29 Hr SG Tee EE celo MEC NR TR 35 Te Ti Firmware SNE Lasser 36 Table te Sondae EE Ab b RR Ra kan 36 Table 18 Power Adaptor Specitibstblif vesc utr Y daa teste kota ket ape feat pied a BU kisses So RR ko iekdie 37 Table 14 IP Address Network Number and Host ID Example ccccceecececcceeeeeeceeeeeeeeeeeeeeeeeseeeeeenenteee 64 TEIG To SUEDE PONN s kek a tak ka a a aki aS Or ci oa de pad Dar ER cie na les aad dabat mr aM bd 65 Table TO Maximum POSSE POIDS see bedbte aa aber UI toke ab UP DOM bk bet sd Aa F dos pA e 65 Table 17
35. Power Hardware Connections and LEDs 2 2 SITE no cir pei ERR 32 rng blo o TM nn 33 Chapter 4 Product Spec CANONS 35 TT Geer STB SP NENNE t T 35 212 Power Adaptor SPEIDER asi ok oka on oo tk pak ak pale E pa kk a ont aa tk ka ct bl 37 Part Il Appendices and Index eeeeeeeeeeee 39 Appendix A Setting up Your Computer s IP Address rrrrrnrrnnnnnnnrrvnnnnanvnnnrnnnvnnnnnrnrrnnnnnnnnene 41 Appendix B IP Addresses and Subnetting rarnnnvvnnrnnavnnnnnrnrrnnnnnnnnrnnnnnnnnnnnnnnnnnnnnnrnnrnenennnnnne 63 Appendix Legal THEOD OD ai ik kk bb TEL ORDER rap aL AR EPA kk one 73 Pupendx D Customer SPT s ti a es ak ak ari kk kak le kk arua RE ak lit kk t A kk 77 EP 83 STB 1001S2 User s Guide List of Figures List of Figures Fe TAP DWA PIE eI T 17 Tee JE IL EET 18 Figure 3 Hear Pahel GORGE ekite oze kk pike aED onp kika kob kak 19 gil AT WE Fone MEn NR T e a T TL T a ko a AS a ek 22 Figure The Video Belus Men issernida e aa cu a bee AEE 22 Figur 8 The Audio Setu MEMU ww se sen da kat e pak ks kk a Ro bett Pte des Be n pa ola epa 23 Faure 7 The System Setup MENU EE EE A Eod dd Ea DN kk eya kaa 24 Figure 2 The Language SUP Meise babes sotto do nte pedi dene pc dtp kosa aae ie 25 igure The Faciory Default MONU s c dora Aer Pc POL ik a abra ami RE oc ud 25 gs TO ME EORI MON e e cvm 26 Figure 11 The Intarmaton Menu uie eret pepe ntes pp RR eta re E
36. Time so for example 8 is GMT plus eight hours Daylight Saving Time Select this when Daylight Saving Time is in effect Save Select this to store your configuration changes 2 2 5 Language Setup Menu Use this menu to select the STB s operating language At the time of writing only English is supported STB 1001S2 User s Guide Chapter 2 The Menu System Figure 8 The Language Setup Menu l an ar bd g English Audi Save 2 2 6 The Factory Default Menu Use this screen to return the STB to its default settings Figure 9 The Factory Default Menu Click Factory Default to return the STB to its original settings Any configuration changes you made will be lost 2 3 The Advanced Setup Menus The Advanced Setup menus allow you to see and change network settings D DO NOT use this section unless you have been specifically told to by the service provider Misconfiguration of the menus in this section could render your STB unusable If in doubt contact the service provider 2 3 1 Accessing and Exiting the Menus Take the following steps to access the Advanced Setup menus STB 1001S2 User s Guide 25 Chapter 2 The Menu System 1 Ensure that the STB is set up and working correctly as shown in the Quick Start Guide 2 Press Menu to enter the menu system 3 Press the blue key on the remote controller three times The Login menu displays Figure 10 The L
37. addresses are specified Figure 48 Red Hat 9 0 DNS Settings in resolv conf nameserver 172 23 5 1 nameserver 172 23 5 2 3 After you edit and save the configuration files you must restart the network card Enter network restartinthe etc rc d init d directory The following figure shows an example Figure 49 Red Hat 9 0 Restart Ethernet Card root localhost init d network restart Shutting down interface eth0 Shutting down loopback interface Setting network parameters Bringing up loopback interface Bringing up interface eth0 sSosvdoo LE ROR N STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Verifying Settings Enter ifconfig in a terminal screen to check your TCP IP properties Figure 50 Red Hat 9 0 Checking TCP IP Properties etho root localhost ifconfig Link encap Ethernet HWaddr 00 50 BA 72 5B 44 inet addr 172 23 19 129 Bcast 172 23 19 255 Mask 255 255 255 0 UP BROADCAST RUNNING MULTICAST MTU 1500 Metric l RX packets 717 errors 0 dropped 0 overruns O frame 0 TX packets 13 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 100 RX bytes 730412 713 2 Kb TX bytes 1570 1 5 Kb Interrupt 10 Base address 0x1000 root localhost STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address STB 1001S2 User s Guide IP Addresses and Subnetting This appendix introduces IP addresses and sub
38. ally obtain IP address settings with and select dhep from the drop down list If you have a static IP address click Statically set IP Addresses and fill in the Address Subnet mask and Default Gateway Address fields 3 Click OK to save the changes and close the Ethernet Device General screen 4 Ifyou know your DNS server IP address es click the DNS tab in the Network Configuration screen Enter the DNS server information in the fields provided Figure 44 Red Hat 9 0 KDE Network Configuration DNS bANetwork Configuration File Profile Help B YES New Edit Copy Delete Devices Hardware DNS Hosts y You may configure the system s hostname domain HH name servers and search domain Name servers are used to look up other hosts on the network Hostname Primary DNS Secondary DNS Tertiary DNS DNS Search Path Active Profile Common modified 5 Click the Devices tab 6 Click the Activate button to apply the changes The following screen displays Click Yes to save the changes in all screens Figure 45 Red Hat 9 0 KDE Network Configuration Activate redhat config network You have made some changes in your configuration To activate the network device ethO the changes have to be saved Do you want to continue 7 After the network card restart process is complete make sure the Status is Active in the Network Configuration screen Using Configura
39. ce by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Notices Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Viewing Certifications 1 Goto http www zyxel com 2 Select your product on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page Licensed Hardware Codecs Supply of this product does not convey a license or imply any right to distribute content created with this product in revenue generating broadcast systems terrestrial satellite cable and or other distribution channels streaming applications via Internet intranets and or other networks other content distribution systems pay audio or audio on demand applications and the like or on physical media compact discs digital versatile discs semiconductor chips hard drives memory cards and the like An independent license for such use is required For details please visit http mp3licensing c
40. d remove it from the device and the power source Do NOT attempt to repair the power adaptor or cord Contact your local vendor to order new one Do not use the device outside and make sure all the connections are indoors There is a remote risk of electric shock from lightning Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device If you wall mount your device make sure that no electrical lines gas or water pipes will be damaged This product is recyclable Dispose of it properly STB 1001S2 User s Guide Contents Overview Contents Overview Using AE STB EEE 15 MENE STE ap t ka ia a a N kt a A pa RE io A kne 17 LE EE ON on kl a ac al n aa kap a n aa kay ba kab laa a Da bo kaa 21 pije te eie ila o evit 31 FEE Ts ONS ti aa ak apa Hee opp EEE 35 AE kk kk A n e a l kk kk kk kk kk kak ka n L EE A ki kk kk kk kk pk ke EK RE kk M 39 Appendices and Index STB 1001S2 User s Guide Contents Overview STB 1001S2 User s Guide Table of Contents Table of Contents About This Users EE 3 pice V c lk i1 saa 6 geri 7 i fie V 9 4 Y COYO o E O
41. ddresses Advanced 6 If you do not know your gateway s IP address remove any previously installed gateways in the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses nthe IP Settings tab in IP addresses click Add In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways e In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of transmission hops clear the Automatic metric check box and type a metric in Metric Click Add Repeat the previous three steps for each default gateway you want to add Click OK when finished STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 27 Windows XP Advanced TCP IP Properties Advanced TCP IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask DHCP Enabled Default gateways Gateway Metric Automatic metric 7 Inthe Internet Protocol TCP IP Properties window the General tab in Windows XP Click Obtain DNS server address automatically if you do not know your DNS server IP address es If you know your DNS server IP address es click Use the
42. elp and Support gt Search 377 Run All Programs gt PI Lag Off 0 Turn Off Computer 5 untitled Paint 2 Inthe Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 23 Windows XP Control Panel Control Panel File Edit View Favorites Tools Help Q Bac v d po Search E Folders Ez Address Control Panel m Control Panel A Network Qe Switch to Category View Connections See Also Fonts A Windows Update Add Hardware Controllers x w Game 3 Right click Local Area Connection and then click Properties STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 24 Windows XP Control Panel Network Connections Properties s Network Connections File Edit View Favorites Tools Advanced Help kv QJ 3 yo Search ie Folders Ek 55 e Network Connections LAN or High Speed Internet Network Tasks ocal Area Connection nabled standard PCI Fast Ethernet Adapte S Create a new connection Set up a home or small Disable office network Stat Disable this network g si device Repair EN Repair this connection Bridge Connections mij Rename this connection View status of this connection Change settings of this connection Create Shortcut 4 Select Internet Protocol TCP IP under the General tab in Win XP and then click Prope
43. es 9 ma General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator For the appropriate IP settings Use the following IP address Obtain DNS server address automatically Use the Following DNS server addresses Advanced mani 8 If you do not know your gateway s IP address remove any previously installed gateways in the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses In the IP Settings tab in IP addresses click Add In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of transmission hops clear the Automatic metric check box and type a metric in Metric Click Add Repeat the previous three steps for each default gateway you want to add Click OK when finished 52 STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 36 Windows Vista Advanced TCP IP Properties Advanced TCP IP Settings Aca IP Settings DNS wi
44. ffice 414 Dostyk Business Centre 050010 Almaty Republic of Kazakhstan STB 1001S2 User s Guide Appendix D Customer Support Malaysia Support E mail support O zyxel com my Sales E mail sales amp zyxel com my Telephone 603 8076 9933 Fax 603 8076 9833 Web http www zyxel com my Regular Mail ZyXEL Malaysia Sdn Bhd 1 02 amp 1 03 Jalan Kenari 17F Bandar Puchong Jaya 47100 Puchong Selangor Darul Ehsan Malaysia North America Support E mail support Ozyxel com Support Telephone 1 800 978 7222 Sales E mail sales zyxel com Sales Telephone 1 714 632 0882 Fax 1 714 632 0858 Web www zyxel com Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 Fax 47 22 80 61 81 Web www zyxel no Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland E mail infoGpl zyxel com Telephone 48 22 333 8250 Fax 48 22 333 8251 Web www pl zyxel com Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 Fax 7 095 542 89 25 Web www zyxel ru Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Russia STB 1001S2 User s Guide Appendix D Customer Support Singapore e Support E
45. field is for remote management Change the information in this field only if you were specifically told to do so Enter the address of the auto configuration server from which the STB gets its operating settings NTP Server Enter the address of the Network Time Protocol server from which the STB gets its date and time settings Save Select this to store your configuration changes 2 3 3 2 Network Static IP Address Select Static in the Network menu The following menu displays Figure 13 The Network Static IP Menu Prima The following table describes the labels in this menu that were not already described in table 7 Table 8 The Network Static IP Menu LABEL DESCRIPTION Mode Select Static to give the STB a specific IP address STB IP Enter the IP address you want to assign to the STB Subnet Mask Enter the subnet mask of the STB s IP address Gateway Enter the IP address of the network gateway Primary DNS Enter the IP address of the primary Domain Name Server DNS allows your STB to resolve domain names such as zyxel com into IP addresses Secondary DNS m the IP address of the secondary backup Domain Name erver STB 1001S2 User s Guide Chapter 2 The Menu System 2 3 3 3 Network PPPoE Select PPPoE in the Network menu The following menu displays Figure 14 The Network PPPoE Menu Home URI The following table describes the labels in this menu tha
46. igital audio output type 23 dimensions 35 disclaimer 73 disconnected network 25 display type 22 DNS 28 domain name resolving 28 Domain Name Server 28 F Factory Default menu 25 factory defaults 19 FCC interference statement 73 features 17 filesystem code 27 firmware download 30 firmware features 35 firmware upgrade 29 firmware version 27 flash 26 non volatile 26 H hardware connections 32 Home menu 21 22 Home URL 28 homepage 27 28 STB 1001S2 User s Guide Index humidity 35 IANA 70 Information menu 26 intended audience 3 Internet access device modem 17 router 17 Internet Assigned Numbers Authority See IANA 70 Internet television 17 IP address 27 default 32 IPTV 17 K Kernel 27 L Language setup menu 24 LED description 18 LEDs 18 LEDs troubleshooting 31 lights 31 login menu 26 MAC address 27 management 17 media server 27 memory 26 menu navigation 21 remote control 21 menus 21 basic setup 21 navigating 21 misconfiguration 25 N NAT 70 navigation 21 network disconnected 25 Network menu 27 network settings 25 NTP server 28 O operating language 24 overview 17 application 17 P password 26 29 32 default 32 PCM 24 Point to Point over Ethernet see PPPoE power adaptor specifications 37 power specification 35 PPPoE 27 29 PPPoE password 29 PPPoE username 29 primary DNS 28 product registration 75 Pulse Code Modulation see PCM Q
47. insert the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall the STB with the connection cables 5 Align the holes on the back of the STB with the screws on the wall Hang the STB on the 4 Make sure the screws are snugly fastened to the wall They need to hold the weight of screws Figure 17 Wall mounting Example The following are dimensions of an M4 tap screw and masonry plug used for wall mounting All measurements are in millimeters mm Figure 18 Masonry Plug and M4 Tap Screw 4 22 0 1 2 01 2 16 30 0 2 0 6 0 1 0 P fuc 30 042 0 STB 1001S2 User s Guide PART li Appendices and Index The appendices provide general information Some details may not apply to your STB Setting up Your Computer s IP Address 41 IP Addresses and Subnetting 63 Legal Information 73 Customer Support 77 Index 83 Setting up Your Computer s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP IP installed Windows 95 98 Me NT 2000 XP Vista Macintosh OS 7 and later operating systems and all versions of UNIX LINUX include the software components you need to install and use TCP IP on your computer Windows 3 1 requires the purchase of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating
48. n the front of the STB Figure 2 LEDs ZyXEL Ho W Bi Table 1 LEDs LED STATUS DESCRIPTION POWER On Blinking The STB is starting up or is in standby mode b Green The STB is on and ready to use Off The STB is not receiving power or has malfunctioned LAN On Green The STB has an Ethernet connection to the network on nu the LAN port T Blinking Green The STB has an Ethernet connection to the network on the LAN port and is transmitting or receiving data Off The STB has no network connection on the LAN port REMOTE Blinking Green The Infra red receiver on the front of the STB is A receiving signals from the remote control 3 Off The Infra red receiver on the front of the STB is not receiving signals from the remote control 1 3 Rear Panel Connections This section describes the rear of the STB STB 1001S2 User s Guide Chapter 1 Introducing the STB Figure 3 Rear Panel Connections eE Mo 000 mor rower use S PDIF cvas t Li w Table 2 Rear Panel Connections LABEL DESCRIPTION ON OFF Use this switch to turn the STB on or off POWER Connect this port to a suitable power supply using the provided adaptor USB Use this port to connect to a USB keyboard not supplied LAN Use this Ethernet port to connect the STB to your Internet access device or network S PDIF Use this port to connect the STB to an S PDIF
49. net masks IP addresses identify individual devices on a network Every networking device including computers servers routers printers etc needs an IP address to communicate across the network These networking devices are also known as hosts Subnet masks determine the maximum number of possible hosts on a network You can also use subnet masks to divide one network into multiple sub networks Introduction to IP Addresses One part of the IP address is the network number and the other part is the host ID In the same way that houses on a street share a common street name the hosts on a network share a common network number Similarly as each house has its own house number each host on the network has its own unique identifying number the host ID Routers use the network number to send packets to the correct network while the host ID determines to which host on the network the packets are delivered Structure An IP address is made up of four parts written in dotted decimal notation for example 192 168 1 1 Each of these four parts is known as an octet An octet is an eight digit binary number for example 11000000 which is 192 in decimal notation Therefore each octet has a possible range of 00000000 to 11111111 in binary or 0 to 255 in decimal The following figure shows an example IP address in which the first three octets 192 168 1 are the network number and the fourth octet 16 is the host ID STB 1001S2 U
50. nnect to a network View network es am ant devices Adda devicetothenetwork Setup file sharing Security Network and Internet p Internet Options Connect to the Internet Change your homepage Manage browser add ons Programs Delete browsing history and cookies Hardware and Sound 4 Click Manage network connections Figure 32 Windows Vista Network and Sharing Center x ee QUO SE Network and Internet p Network and Sharing Center v 44 Search p File Edit View Tools Help era Network and Sharing Center View computers and devices View full map Connect to network Set up a connection or network A x kw Manage network connections TWPC99111 Internet Diagnose and repair This computer ke Not connected STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address 5 Right click Local Area Connection and then click Properties LS During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue Figure 33 Windows Vista Network and Sharing Center Key gt E Network and Internet Network Connectionj File Edit View Tools Advanced Help By Organize v S Views v Disable this network device Name Status Device Name Connectivity Network LAN or High Srasd Internat 1 Local Collapse group Left Arrow A Conne NS LN x ae Expand all groups Collapse all groups Disable St atus Diagnose
51. ns IP addresses IP address Subnet mask DHCP Enabled Add Edit Remove Default gateways Gateway Metric V Automatic metric Cancel 9 In the Internet Protocol Version 4 TCP IPv4 Properties window the General tab Click Obtain DNS server address automatically if you do not know your DNS server IP address es f you know your DNS server IP address es click Use the following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If you have previously configured DNS servers click Advanced and then the DNS tab to order them STB 1001S2 User s Guide 53 Appendix A Setting up Your Computer s IP Address Figure 37 Windows Vista Internet Protocol Version 4 TCP IPv4 Properties Internet Protocol Version 4 TCP IPv4 Properties E General alternate Configuration L You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Use the following IP address Obtain DNS server address automatically Lise the Following DNS server addresses Advanced ene 10 Click OK to close the Internet Protocol Version 4 TCP IPv4 Properties window 11 Click Close to close the Local Area Connection Properties window 12 Close the Network Connections window 13 Turn on your STB and restart your computer if prompted
52. ogin Menu 4 Enter the password The default password is 123456 5 Press the w navigator key to highlight the login button Press the OK key The Advanced Setup Information menu displays when you are successfully logged in 2 3 2 The Advanced Setup Information Menu Use this menu to see information about the STB s current network and configuration settings Select Information from the column on the left of the screen The following menu displays Figure 11 The Information Menu kemel rootf apf The following table describes the labels in this menu Table 6 The Information Menu LABEL DESCRIPTION Date This shows the current date configured on the STB CPU This shows the Central Processing Unit s product code Flash This shows the quantity of available flash non volatile memory Memory This shows the quantity of available run time memory STB 1001S2 User s Guide Chapter 2 The Menu System Table 6 The Information Menu LABEL DESCRIPTION MAC Address This shows the hardware Media Access Control address of the STB IP Address This shows the IP address currently assigned to the STB You can change this in the Advanced Setup Network menu STB Version This shows the firmware version running on the STB Check this before you upload new firmware Bootloader This shows the version number of the software that loads the STB s operating system on startup
53. om ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials Zy XEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions STB 1001S2 User s Guide Appendix C Legal Information Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact your vendor You may also refer to the warranty policy for the
54. otocol Version 2 RFC 2408 Internet Security Association and Key Management Protocol ISAKMP RFC 2516 A Method for Transmitting PPP Over Ethernet PPPoE STB 1001S2 User s Guide Chapter 4 Product Specifications Table 12 Standards Supported continued STANDARD DESCRIPTION RFC 2684 Multiprotocol Encapsulation over ATM Adaptation Layer 5 IEEE 802 11d Standard for Local and Metropolitan Area Networks Media Access Control MAC Bridges TR 069 TR 069 DSL Forum Standard for CPE Wan Management 1 363 5 Compliant AAL5 SAR Segmentation And Re assembly 4 2 Power Adaptor Specifications Table 13 Power Adaptor Specifications AC Power Adaptor Model MU18 2120150 A1 Input Power 100 240 Volts AC 50 60 Hz 0 6A Output Power 12 Volts DC 1 5 A Safety Standards UL UL60950 1 CUL CSA C22 2 No 60950 1 03 Wall mounting Instructions LS It is recommended that you do NOT wall mount the STB Wall mounting kit is not included Complete the following steps to hang your STB on a wall LS See Table 10 on page 35 for the size of screws to use and how far apart to place them 1 Select a position free of obstructions on a sturdy wall 2 Drill two holes for the screws Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws STB 1001S2 User s Guide Chapter 4 Product Specifications 3 Do not
55. phone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web www zyxel fr Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France STB 1001S2 User s Guide Appendix D Customer Support Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 69 e Fax 49 2405 6909 99 e Web www zyxel de e Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany Hungary e Support E mail support Ozyxel hu e Sales E mail info zyxel hu Telephone 36 1 3361649 e Fax 36 1 3259100 e Web www zyxel hu e Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary India Support E mail support zyxel in e Sales E mail sales zyxel in Telephone 91 11 30888144 to 91 11 30888153 e Fax 91 11 30888149 91 11 26810715 e Web http www zyxel in Regular Mail India ZyXEL Technology India Pvt Ltd II Floor F2 9 Okhla Phase 1 New Delhi 110020 India e Support E mail support zyxel co jp Sales E mail zyp zyxel co jp Telephone 81 3 6847 3700 e Fax 81 3 6847 3705 e Web www zyxel co jp e Regular Mail ZyXEL Japan 3F Office T amp U 1 10 10 Higashi Gotanda Shinagawa ku Tokyo 141 0022 Japan Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz e Telephone 7 3272 590 698 e Fax 7 3272 590 689 e Web www zyxel kz e Regular Mail ZyXEL Kazakhstan 43 Dostyk Ave O
56. region in which you bought the device at http www zyxel com web support warranty info php Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products STB 100182 User s Guide Appendix C Legal Information STB 1001S2 User s Guide Customer Support In the event of problems that cannot be solved by using this manual you should contact your vendor If you cannot contact your vendor then contact a ZyXEL office for the region in which you bought the device Regional offices are listed below see also http www zyxel com web contact us php Please have the following information ready when you contact an office Required Information 661 99 Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it is the prefix number you dial to make an international telephone call Corporate Headquarters Worldwide Support E mail support O zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 Fax 886 3 578 2439 Web www zyxel com Regular Mail ZyXEL Communications Corp 6 Innovation Road IL Science Park Hsinchu 300 Taiwan China ZyXEL Communications Beijing Corp Support E mail cso zycn Q zyxel cn Sales E mail sales 9 zyxel cn Telephone 86
57. rties Figure 25 Windows XP Local Area Connection Properties Local Area Connection Properties E General Authentication Advanced Connect using B Accton EN1207D TX PCI Fast Ethernet Adapter This connection uses the following items si Client for Microsoft Networks Internet Protocol TCP IP Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP e If you have a dynamic IP address click Obtain an IP address automatically If you have a static IP address click Use the following IP Address and fill in the IP address Subnet mask and Default gateway fields Click Advanced STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 26 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically C Use the following DNS server a
58. s calculate the maximum number of possible hosts in a network as follows Table 16 Maximum Host Numbers SUBNET MASK HOST ID SIZE MAXIMUM NUMBER OF HOSTS 8 bits 255 0 0 0 24 bits por o 16777214 16 bits 255 255 0 0 16 bits 215 45 65534 24 bits 255 255 255 0 8 bits 26 9 254 29 bits 255 255 255 248 3 bits 23 2 6 Notation Since the mask is always a continuous number of ones beginning from the left followed by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a followed by the number of bits in the mask after the address For example 192 1 1 0 25 is equivalent to saying 192 1 1 0 with subnet mask 255 255 255 128 The following table shows some possible subnet masks using both notations Table 17 Alternative Subnet Mask Notation ALTERNATIVE LASTOCTET LAST OCTET SUBNET MASK NOTATION BINARY DECIMAL 255 255 255 0 24 0000 0000 0 255 255 255 128 25 1000 0000 128 STB 1001S2 User s Guide Appendix B IP Addresses and Subnetting Table 17 Alternative Subnet Mask Notation continued SUBNETMASK NGTATION BINARY DECIMAL 255 255 255 192 26 1100 0000 192 255 255 255 224 27 1110 0000 224 255 255 255 240 28 1111 0000 240 255 255 255 248 29 1111 1000 2
59. scribed herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Certifications Federal Communications Commission FCC Interference Statement The device complies with Part 15 of FCC rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation STB 1001S2 User s Guide Appendix C Legal Information If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interferen
60. ser s Guide Appendix B IP Addresses and Subnetting Figure 51 Network Number and Host ID 192 168 1 16 ai i a i i a M I mmmh i i L L l L I L I i n L I L I L i v Li 4 m m m m m m m m um How much of the IP address is the network number and how much is the host ID varies according to the subnet mask Subnet Masks A subnet mask is used to determine which bits are part of the network number and which bits are part of the host ID using a logical AND operation The term subnet is short for sub network A subnet mask has 32 bits If a bit in the subnet mask is a 1 then the corresponding bit in the IP address is part of the network number If a bit in the subnet mask is 0 then the corresponding bit in the IP address is part of the host ID The following example shows a subnet mask identifying the network number in bold text and host ID of an IP address 192 168 1 2 in decimal Table 14 P Address Network Number and Host ID Example 1ST OCTET 2ND eq DE 4TH OCTET 192 168 1 2 IP Address Binary 11000000 10101000 00000001 00000010 Subnet Mask Binary 11111111 11111111 11111111 00000000 Network Number 11000000 10101000 00000001 Host ID 00000010 By convention subnet masks always consist of a continuous sequence of ones beginning from the leftmost bit of the mask followed by a continuous sequence of
61. systems After the appropriate TCP IP components are installed configure the TCP IP settings in order to communicate with your network If you manually assign IP information instead of using dynamic assignment make sure that your computers have IP addresses that place them in the same subnet as the STB s LAN port Windows 95 98 Me Click Start Settings Control Panel and double click the Network icon to open the Network window STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 19 Windows 95 98 Me Network Configuration LPR for TCPAP Printing 3Com EtherLink 10 100 PCI TX NIC 3C905B Tx Dial Up Adapter USB Fast Ethernet Adapter Y TCP IP gt 3Com EtherLink 10 100 PCI TX NIC 3C9058 T A Ff Client for Microsoft Networks sl Installing Components The Network window Configuration tab displays a list of installed components You need a network adapter the TCP IP protocol and Client for Microsoft Networks If you need the adapter 1 Inthe Network window click Add 2 Select Adapter and then click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 Inthe Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft from the list of manufacturers 4 Select TCP IP from the list of network protocols and then click OK If you need Client for Microsoft Networks 1 Click Add 2 Select Client and
62. t mask specifies the network number portion of an IP address Your STB will compute the subnet mask automatically based on the IP address that you entered You don t need to change the subnet mask computed by the STB unless you are instructed to do otherwise Private IP Addresses Every machine on the Internet must have a unique address If your networks are isolated from the Internet running only between two branch offices for example you can assign any IP addresses to the hosts without problems However the Internet Assigned Numbers Authority IANA has reserved the following three blocks of IP addresses specifically for private networks e 10 0 00 10 255 255 255 e 172 16 0 0 172 31 255 255 e 192 168 0 0 192 168 255 255 You can obtain your IP address from the IANA from an ISP or it can be assigned from a private network If you belong to a small organization and your Internet access is through an ISP the ISP can provide you with the Internet addresses for your local networks On the other hand if you are part of a much larger organization you should consult your network administrator for the appropriate IP addresses Regardless of your particular situation do not create an arbitrary IP address always follow the guidelines above For more information on address assignment please refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space STB 1001S2 User s
63. t were not already described in table 7 Table 9 The Network PPPoE Menu LABEL DESCRIPTION Mode Select PPPoE to use a Point to Point Protocol over Ethernet service User Name Enter the username for your PPPoE account Password Enter the password for your PPPoE account 2 3 4 The Advanced Setup Firmware Upgrade Menu Use this menu to get new firmware from the autoconfiguration server You must be connected to the network and have a valid autoconfiguration server address configured in the Advanced Setup Network menu s ACS Server field see Section 2 3 3 on page 27 Select Firmware Upgrade from the column on the left of the screen The following menu displays Figure 15 The Firmware Upgrade Menu STB 1001S2 User s Guide Chapter 2 The Menu System If you want to get new firmware from the auto configuration server click Upgrade Now The STB contacts the autoconfiguration server and downloads the firmware If the following screen displays the STB cannot reach the autoconfiguration server Check the settings in the Advanced Setup Network menu see Section 2 3 3 on page 27 and try again Figure 16 Firmware Upgrade Error STB 1001S2 User s Guide Troubleshooting This chapter offers some suggestions to solve problems you might encounter The potential problems are divided into the following categories e Power Hardware Connections and LEDs e STB Access and Login e Internet Access
64. them off or disconnecting them If your Internet access device uses bandwidth management try reconfiguring it to allow the STB higher throughput STB 1001S2 User s Guide 33 Chapter 3 Troubleshooting STB 1001S2 User s Guide Product Specifications This chapter gives details about your STB s hardware and firmware features 4 1 General STB Specifications The following tables summarize the STB s hardware and firmware features Table 10 Hardware Specifications SPECIFICATION DESCRIPTION Dimensions W x D x H 190 x 130 6 x 34 8 mm Weight 0 35 Kg Power DC 12 V 1 5A LAN Ethernet Port r i 10 Mbps or 100 Mbps in either half duplex or full duplex mode Auto crossover Use either crossover or straight through Ethernet cables SPDIF Port Sony Philips Digital Interface Format IEC 958 type II audio connector USB Port Universal Serial Bus 2 0 connector Composite Video Port 1 x CVBS RCA type connector Supported video standards PAL e NTSC Analog Audio Ports 1 x stereo left channel RCA type connector 1 x stereo right channel RCA type connector W POWER ou LEDs Operating Environment Temperature 0 C 40 C Humidity 0 95 RH Storage Environment Temperature 40 C 55 C Humidity 0 95 RH STB 1001S2 User s Guide 35 Chapter 4 Product Specifications Table 10 Hardware Specifications SPECIFICATION DESCRIPTION
65. then click Add 3 Select Microsoft from the list of manufacturers 4 Select Client for Microsoft Networks from the list of network clients and then click OK 5 Restart your computer so the changes you made take effect STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Configuring 1 In the Network window Configuration tab select your network adapter s TCP IP entry and click Properties 2 Click the IP Address tab If your IP address is dynamic select Obtain an IP address automatically If you have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 20 Windows 95 98 Me TCP IP Properties IP Address TCP IP Properties 2 x Bindings Advanced Netpios DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below C Specify an IP address IV Detect connection to network media Cancel 3 Click the DNS Configuration tab f you do not know your DNS information select Disable DNS f you know your DNS information select Enable DNS and type the information in the fields below you may not need to fill them all in STB 1001S2 User s Guide Appendix A Setting up Your
66. tion Files Follow the steps below to edit the network configuration files and set your computer IP address 1 Assuming that you have only one network card on the computer locate the ifconfig eth0 configuration file where et ho is the name of the Ethernet card Open the configuration file with any plain text editor e If you have a dynamic IP address enter dhcp in the BOOTPROTO field The following figure shows an example STB 1001S2 User s Guide Appendix A Setting up Your Computer s IP Address Figure 46 Red Hat 9 0 Dynamic IP Address Setting in ifconfig ethO EVICE ethO BOOT yes OOTPROTO dhcp SERCTL no ERDNS yes YPE Ethernet H9mvova suwou e f you have a static IP address enter static in the BOOTPROTO field Type IPADDR followed by the IP address in dotted decimal notation and type NETMASK followed by the subnet mask The following example shows an example where the static IP address is 192 168 1 10 and the subnet mask is 255 255 255 0 Figure 47 Red Hat 9 0 Static IP Address Setting in ifconfig ethO DEVICE ethO ONBOOT yes BOOTPROTO static IPADDR 192 168 1 10 NETMASK 255 255 255 0 USERCTL no PEERDNS yes TYPE Ethernet 2 If you know your DNS server IP address es enter the DNS server information in the resolv conf file in the etc directory The following figure shows an example where two DNS server IP
67. ton the remote control s batteries may be improperly inserted or dead Check they are properly inserted or try replacing them QD Move closer to the STB and try again 4 Ifthe problem persists contact your vendor 3 2 STB Access and Login I forgot the IP address for the STB The default IP address is 192 168 1 1 Use the System Setup menu to check the current IP address see Section 2 2 4 on page 24 I forgot the password for the Advanced menus 1 The default password is 123456 I cannot see or access the Login menu 1 Make sure the LEDs are behaving as expected See the Quick Start Guide and Section 1 2 on page 18 2 If the problem continues contact the vendor STB 1001S2 User s Guide Chapter 3 Troubleshooting 3 3 Internet Access e cannot access IPTV or VOD services 1 Check the hardware connections and make sure the LEDs are behaving as expected See the Quick Start Guide and Section 1 2 on page 18 Ensure that your Internet access device is working correctly 2 Check the Home URL IP address in the Network menu 3 Disconnect all the cables from your STB and follow the directions in the Quick Start Guide again 4 Ifthe problem continues contact your ISP or IPTV provider e The Internet connection is slow or intermittent There might be a lot of traffic on the network If you have computers or other devices using your Internet connection try turning
68. updates with automatic re flow 2 Press the MENU key on the remote control The Video Setup menu displays see Section 2 2 2 on page 22 To leave the basic setup menus press the HOME key on the remote control at any time The Home menu displays A Changes do not take effect until you save them Each menu has a Save button 2 2 2 Video Setup Menu Use the Video Setup menu to change the STB s display type Figure 5 The Video Setup Menu 22 STB 1001S2 User s Guide Chapter 2 The Menu System A Do not change the Mode in this menu If you do so the picture on your TV may not display correctly NTSC is supported in North American televisions and PAL is supported in European televisions The following table describes the labels in this menu Table 3 The Video Setup Menu LABEL DESCRIPTION Mode COMPOSITE NTSC Select this if your TV supports NTSC Common in North and Central America and Japan COMPOSITE PAL Select this if your TV supports PAL common in Europe and most of the world Output None Select this to display images without changing their Aspect shape Pan and scan Select this to watch TV or video with a 4 3 aspect ratio traditional television LetterBox Select this to watch TV or video with a 16 9 aspect ratio widescreen Save Select this to store your changes You may need to reboot your STB use the ON OFF hardware switch before the new settings are used
69. zeros for a total number of 32 bits Subnet masks can be referred to by the size of the network number part the bits with a 1 value For example an 8 bit mask means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes STB 1001S2 User s Guide Appendix B IP Addresses and Subnetting Subnet masks are expressed in dotted decimal notation just like IP addresses The following examples show the binary and decimal notation for 8 bit 16 bit 24 bit and 29 bit subnet masks Table 15 Subnet Masks BINARY DECIMAL OCTET OCTET OCTET 4TH OCTET 8 bit mask 11111111 00000000 00000000 00000000 255 0 0 0 16 bit mask 11111111 11111111 00000000 00000000 255 255 0 0 24 bit mask 11111111 11111111 11111111 00000000 255 255 255 0 29 bit mask 11111111 11111111 11111111 11111000 255 255 255 248 Network Size The size of the network number determines the maximum number of possible hosts you can have on your network The larger the number of network number bits the smaller the number of remaining host ID bits An IP address with host IDs of all zeros is the IP address of the network 192 168 1 0 with a 24 bit subnet mask for example An IP address with host IDs of all ones is the broadcast address for that network 192 168 1 255 with a 24 bit subnet mask for example As these two IP addresses cannot be used for individual host

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