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Zebra Printer 8 User's Manual

1. g e Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading the Laminate Laminating Contact Smart Cards The laminate for the top surface of a contact smart card has a repeating pattern of an index hole and a rectangular cutout to expose the card s electrical contacts electrical contacts rectangular cutout index hole Step 1 Remove the Upper Laminate Cassette see Page 22 Step 2 Open the cassette and remove the laminate if present Step 3 Load the smart card laminate into the cassette see Page 24 Step 4 Cut the laminate splitting the index hole as shown Cut the laminate splitting the index hole P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 29 30 2 Installation and Setup Loading the Laminate Step 5 Rotate the core to adjust the laminate overhang Stop when the end of the laminate not the edge of the index hole is even with the edge of the lips of the cassette N Step 6 Install the cassette Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading the Laminate Using Partial Width Laminate P1045430 002 Note Since partial width laminates are only used for the back i e lower surface of the card this section only applies to the dual sided laminator Laminates come in thre
2. Language Phone Email Arabic 971 0 46058220 zebraCareUAE zebra com Dutch 31 0 33 450 50 48 ZebraCareBNL Gzebra com English UK 44 0 1628 556 225 zebraCareUK zebra com Sweden 46 0 8 594 709 88 zebraCareUK zebra com South Africa ms 2 TAS zebracareS A zebra com French 33 0 1 53 48 12 74 zebraCareFR G zebra com German 49 0 2159 676 870 zebraCareDE zebra com Hebrew 497 236 498 140 ZebraCareIL zebra com Italian 39 0 2 575 06388 ZebraCareIT zebra com Polish 48 223 801 980 zebraCarePL zebra com Russian 7 495 739 5993 ZebraCareRU zebra com Spanish 34 0 917 992 896 zebraCareES zebra com Turkish 90 212 314 1010 zebraCareTR zebra com For further assistance contact Zebra Technologies Card Printer Solutions Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 5XF UK T 44 0 1628 556 025 F 44 0 1628 556 001 E cardts 9 zebra com Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 I Worldwide Support Europe Middle East and Africa Repair Services Before returning any equipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact your supplier for a Return Materials Authorization RMA number or contact one ot the following repair centers for support and instructions Type of repair and location Phone Email Depot Repair in Germany Austria Switzeil rid 49 0 2159 676 870 zebracareDE Q zebra
3. Step 5 Slide the Heater Assembly out of the Laminator arrow above Step 6 Use the Laminator Hot Roller Cleaning Card with adhesive in the Laminator Cleaning Kit Step 7 Prepare the card for use 138 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 6 Cleaning Cleaning the Laminator Step 8 Insert the card into the slot arrow below adhesive side down Step 9 Pull the card all the way through the Heater Assembly thereby cleaning the heater rollers Step 10 Remove the card from the Heater Assembly Step 11 Turn the card over adhesive side up and repeat Step 8 Step 9 and Step 10 Step 12 Reinstall the Heater Assembly Step 13 Close the Laminator Door Step 14 Press Exit on the OCP when done P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 139 6 Cleaning Cleaning the Printhead Cleaning the Printhead Printhead cleaning removes deposits when print anomalies persist To avoid deposits only use foam tipped swabs or pens Caution Never use a sharp object or any abrasive to scrape deposits from the Printhead Permanent damage to the Printhead will result Caution Do not touch the Printhead if the printer has been in service in the last 10 minutes It could be very hot and cause a burn Step 1 Place the printer power switch in the OFF position Step 2 Open the Door and remove the print ribbon S
4. Log File Contents The Log File Contents group selects the data to be logged in the file you specified above The data will be logged in the order displayed on the screen each field being separated by the character specified in the Logfile Definition Separator Log File Contents selections include Time Logs the time a which the card was sent to the printer in the HH MM SS format The 24 hour clock is used so 13 00 00 1 00 pm and 05 00 00 5 00 am Date Logs the date the card was sent to the printer in the MM DD YYYY format Printer serial number Logs the serial number of the printer that printed the card Static text Adds the text in the text box 16 characters maximum to the record IP address Logs the IP address of the PC that sent the card to the printer Magnetic Track 1 2 3 Data Logs the data sent to the printer to be encoded on the card s magnetic stripe EIN data from Mag Track 2 Logs the EIN Embedded Inventory Number pre encoded on Track 2 Application will send data with Lzxxx TextOut Allows third party applications to send data to be logged in much the same way as they would send magnetic data Spooler job number Logs the number which the card print job was assigned in the Windows print spooler User name Logs the name of the person who is logged onto the computer sending the print job ZML Job ID Logs the UUID or in a Windows environment the GUID The Save Job Log Settings button saves
5. Copies is Print front image on back side No v Test Print Ribbon info and options Ribbon type Ribbon combination YMCUVK YMCUVK Front YMCUvK Back FrontK BackK Laminator info and options Laminator Dual sided Lamination mode Top and bottom v Top Laminate 1 mil full dear top Bottom Laminate 1 mil full dear bot E Laminate only Restore Defaults B CC Eom Ens BE Use a YMCKI or YMCKKI ribbon This will allow you to select an inhibit panel area for non printing areas of your card in this case the mag stripe see Inhibit Option on page 93 for details Before doing any magnetic encoding set the following encoding properties 1 Select the card type arrow above see Card Setup Tab on page 79 2 Select the magnetic encoding type circled above see Encoding Tab on page 95 Encoding types supported are ISO AAMVA CUSTOM BINARY and JIS II 3 Click the Apply button 4 Click the OK button 202 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 E Magnetic Card Encoder Media Loading Orientation Note ONLY USE cards that comply with ISO 7810 and 7811 standards for magnetic stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use cards which have taped on magnetic stripes Place the cards in the Input Hopper in the correct orientation as shown with th
6. Step 22 Click the Next button Step 23 Observe the You ve successfully added window IO te Add Printer You ve successfully added Ed s Printer ae V Set as the default printer To check if your printer is working properly or to see troubleshooting information for the printer print a test page Print a test page Finish Cancel Step 24 If appropriate select the Set as the default printer checkbox arrow above Step 25 Click on the Finish button to complete the Add Printer Wizard You have successfully installed the network printer P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 195 C Network Operations Printer Pooling Setting Up Printer Pooling Printer Pooling is a standard feature of Windows which lets you spread your printed output across a pool of several printers In this example we will install and setup the three network printers to be used for pooling Step 1 Before proceeding to pool the printers test them individually and be sure they are configured similarly Specifically check the following e Ribbon panel configuration ribbon type and what prints on which side of the card Mag encoding configuration e Black extraction configuration if applicable Step 2 Access the Ports Tab To access the Ports tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 6 Card Printer listing Select Properties gt Port
7. 10 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Unpacking the Printer Caution The Printer weighs approximately 44 Ibs 20 kg use two people to lift it out of the shipping carton Step 5 With two people holding the carrying strap colored blue green and red for clarity carefully lift the Printer out of the recess in the lower foam insert Step 6 Place the Printer in a location that meets the following requirements e A reasonably dust and dirt free environment e Flat surface at least 38 in 965 mm wide x 28 in 711 mm deep that can support the weight of the Printer additional space preferred Allow a 4 inch clearance minimum on all sides e Vertical clearance at least 32 in 813 mm e Temperature within the range of 59 to 95 F 15 to 35 C e Relative Humidity 20 to 80 inclusive non condensing e AC power accessible Remove the protective plastic bag from the Printer P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 11 2 Installation and Setup Installing the Card Hoppers Installing the Card Hoppers Input Hopper The Input Hopper is positioned on the right side of the Printer and holds the cards to be printed Step 1 Install the Input Hopper by sliding the hopper into the receptacle on the right side of the Printer Step 2 Ensure that the Input Hopper locks securely in place x Output Hopper Output Hopper The Outpu
8. 7 coma 7 COM3 7 coms M FILE E ZPF001 v USBOOS Description Printer Serial Port Serial Port Serial Port Serial Port Print to File Zebra Studio Print Ma Virtual printer port for Zebra ZXP Series 8 USB Card Pr Add Port Delete Port Configure Port V Enable bidirectional support 7 Enable printer pooling An exception to this is if you wish to use printer pooling the ability to distribute print jobs to multiple printers To enable printer pooling select the Enable printer pooling checkbox then check the additional ports boxes Each port should have a single Zebra printer installed on it All the pooled printers must be identical models with the same configuration e g all with YMC front K back and each must have its own printer driver installed Now when you print to the main printer that is whichever printer you right clicked in Devices and Printers to get to this screen this printer will get print jobs until it has buffered as many jobs as it can take The remaining jobs will then spill over to other printers until all printers in the pool are busy P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 69 4 Printer Settings and Adjustments Printer Properties Advanced Tab The Advanced tab determines the spooling queuing of print jobs and determines how spooled jobs are handled relative to t
9. 93 94 8 Technical Specifications 8 02 11b g Wireless Compliance Information Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse Vienne Vosges Yonne Territoire de Belfort Essonne Hauts de Seine Seine St Denis Val de Marne Zebra ZXP Series 8 Card Printer User s Manual 163 164 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 APPENDIX A Printer Configurations Introduction The Part Number of a particular printer is shown on a label affixed to the bottom of the printer that Part Number identifies the specific configuration for that printer The chart on the following page shows the configurations that are available P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 165 A Printer Configurations Part Numbers PART NUMBER DESCRIPTION Base Unit Single sided printing Dual sided printing Dual sided printing with single sided lamination Dual sided printing with dual sided lamination Smart Card Options None Contact Encoder Contactless MIFARE Contact Station Contact Encoder Contactless FeliCa Mag Encoders None ISO HiCo LoCo Mag S W Selectable JIS Il Compliant Mag Security Options None Enclosure Lock Interface USB 10 100 Ethernet USB 10 100 Ethernet Wireless LAN EMEA USB 10 100 Ethernet Wireless LAN Japan USB 10 1
10. P1045430 002 3 Operation Introduction Printing with the Card Printer is similar to printing with any other printer in a Windows environment The Printer Driver Software is installed on your computer see Section 2 The Printer is connected to the power source and the computer see Section 2 The Printer is selected by either the Operating System or the appropriate application software program Printer Properties are set the factory default values will be appropriate for many applications e Set the Card Type Print a Test Card Card printing is directed by the appropriate application software program P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 49 3 Operation Card Type Selection Card Type Selection 50 Phone 866 569 9086 Toll Free Email cardtestingservice zebra com de Zebra ZXP Series 8 USB Card Printer Printing Preferences Card source Card feeder P640i Compatibility 578 x 952 Printing options Orientation Front Copies Ribbon info and options Ribbon type Ribbon combination Black Panel K Optimization Color YMC Optimization Card Setup L Encoding Card options Landscape v Back CK Ex Rotate 180 s x m il im ll I Print front image on back side No v TestPrint YMCUvK ywcuvk Front YMCUvK Back Front BakK mu heat se Front Uv Back U
11. Step 3 To clean the Y Drive Rollers a Select Clean Front Card Path to run the Y Roller Cleaning Routine b Usethe Y Roller Cleaning Card c Follow the OCP instructions d When complete the OCP will return to the Clean Printer Menu Step 4 To clean the Heated Rollers gt NOTE To avoid a long wait while the Heated Rollers cool to 70 C perform cleaning y 7 before the rollers heat i e when first turned on and the rollers are still cold a Select Clean Transfer Path to run the Heated Roller Cleaning Routine b Use the Hot Roller Cleaning Card c Follow the OCP instructions d When complete the OCP will return to the Clean Printer Menu e Then use the Hot Roller Cleaning Card to clean the Platen see Page 134 Exit the Printer Menus by selecting RETURN at each menu level Clean Printer Menu Advanced Settings Menu and Main Menu P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 133 134 6 Cleaning Cleaning the Printer Cleaning the Platen Step 1 Open the printer Door Step 2 Remove the Transfer Film Step 3 Manually run the Hot Roller Cleaning Card over the Platen Step 4 Re install the Transfer Film Step 5 Close the printer Door Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 6 Cleaning Cleaning the Laminator Cleaning the Laminator Note To order a Laminator Cleaning Kit see the Media List on the Us
12. Step 4 Restore the card stack to its original squared off condition Step 5 Open the Input Hopper Door Step 6 Place the cards in the Input Hopper in the orientation as shown smartcard contacts if present up and toward the body of the printer mag stripe if present down and to the rear Ensure that the cards are seated flat on the bottom of the hopper Step 7 Close the Input Hopper Door P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 2 Installation and Setup Opening the Printer Door Opening the Printer Door Step 1 Press the Door Release button on the top of the Printer Step 2 Observe that the Door releases and pops up approximately half an inch Step 3 Grasp the Door at the bottom front Step 4 Lift the Door to its upright position It will remain in that position 14 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Installing the Cleaning Cartridge Installing the Cleaning Cartridge P1045430 002 The Cleaning Cartridge cleans the cards entering the Printer from the Input Hopper The Cleaning Cartridge consists of a Cartridge Frame and an Adhesive Roller which are packed together Step 1 Remove the Cartridge Frame and the Adhesive Roller from their packaging Step 2 Insert the Adhesive Roller into the Cartridge Frame To avoid contamination always hold the frame and the roller by the ends Step 3 Peel the protective wrapper from the Adhes
13. Zebra ZXP Series 8 Card Printer User s Manual Y P1045430 002 Copyright Notice 2013 ZIH Corp This document contains information proprietary to Zebra Technologies Corporation This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given that the document is error free or that it is accurate with regard to any specification Zebra Technologies Corporation reserves the right to make changes for the purpose of product improvement at any time Trademarks ZXP Series 8 is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation Windows is a registered trademark of Microsoft Corporation in the United States and other countries All other trademarks or registered trademarks are marks of their respective holders Product Disposal b Product Disposal Information Do not dispose of this product in unsorted municipal S waste This product is recyclable and should be recycled according to your local standards For more information please see our web site at http www zebra com environment P1045430 002 Rev B Contents 1 Introduction iiia kk a EROR Kone dea RSE ed RC 1 Description sea eoe aE A e deos ple e V
14. 2 this device must accept any interference including interference that may cause undesired operation of the device NCC Taiwan Compliance Statement EET ZR SN HERE AT Ret EAE Sa eS E Ag nu d RUNS INA DAR BE Jue a FER TE ERS RZ SEH AR ERE ARAL ERPE PRES HESERDEEH Ihe SEP BES RE RIAs ERER EEZ SEG RA RA Se AERLE P REO EE eZ PB According to Administrative Regulations on Low Power Radio Waves Radiated Devices Without permission granted by the DGT any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to a approved low power radio frequency devices The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Japan Ministry of Internal Affairs and Communications MIC Certification HAS 83515 MIC sav 7 ARS IX MIC OREZ SEU Cv xs RFID pane l No FC 10003 C WIFI Sak 51k 208WWW 110007 35 X U 208GZ110008 CH COAL MEGA DBE V 36 4 Hepes ROEL Xv 5 EBON SRE
15. C1 VCC 6 C6 Vpp C2 Reset 7 C7 I O C3 Clock 8 C8 RFU C4 RFU GND when chip C5 GND is at station 210 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 F Smart Card Options Contactless Smart Cards Rather than using a contact pad Contactless Smart Cards use various short range radio technologies to connect to the printer The printer moves the card to an antenna location on the card path and the encoding or decoding occurs All other printer operations remain the same Media Loading Orientation for Contactless Smart Cards For Contactless Smart Cards orientation is not a consideration Printing on Contactless Smart Cards With reverse transfer printing technology there are no restrictions when designing material to be printed on Contactless Smart Cards P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 211 212 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Appendix G Packing the Printer for Shipment Introduction If the printer is to be shipped it is important to use the original packing and shipping material to prevent damage to the Printer If the original material is lost a replacement Shipping Kit can be ordered from Zebra see the Spare Part Kits listing in the Service Manual or check the Partner Zone on http zebra com Procedure s Note The specifics of the shipment and the printer s condition may influence which of t
16. E Xdmenson 0 00 x Xoffset 0 00 Y dimension 0 00 Y offset 0 00 ElRotate 180 Double pass F Grayscale Miane a Full card Ca aad ee Gd I R Select the Uv type Disable Uv Bitmap based Uv Print Uv image area extraction Uv printing options Rotate 180 rotates the bitmap image 180 Double pass prints the Uv image on a second transfer film panel and applies it to the card over the first transferred image This option increases the visibility of the Uv image but uses twice the transfer film Grayscale prints the bitmap image as a grayscale image which is composed of shades of gray varying from black to white Halftone prints the bitmap image as a halftone image which simulates continuous tone imagery through the use of dots varying either in size or in spacing Security ID automatically prints a unique text value in fixed locations on a card using the UV panel see Page 92 for details 88 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printing Preferences Uv image extraction This section is enabled when Uv image area extraction is selected from the Select the Uv type dropdown menu Options include Defined areas Undefined areas Full card and Extract Uv from current image e Bitmap based Uv Print This section is enabled when Bitmap based Uv Print is selected from the Select the Uv typ
17. EN60950 1 CB Scheme RLAN amp RFID if equipped Applicable Directives and Supporting Standards 99 5 EC R amp TTE Directive EN 301 489 3 V1 4 1 EN 300 220 2 V2 1 2 EN 300 328 V1 7 1 EN 301 489 17 V1 2 1 For a formal certificate please contact the Compliance Office at Zebra s Camarillo facility EUROPE Norway Only This product is also designed for IT power system with phase to phase voltage 230V Earth grounding is via the polarized 3 wire power cord FI Laite on liitett v suojamaadoitus koskettimilla varustettuun pistorasiaan SE Apparaten skall anslutas till jordat uttag NO Apparatet m tilkoples jordet stikkontakt FCC Regulations The Zebra ZXP Series 8 Card Printer has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and operated in accordance with the Zebra ZXP Series 8 Card Printer User s Manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Pursuant to Part 15 21 of the FCC Rules any changes or modificatio
18. OCP Operator Control Panel OCP The printer is equipped with an OCP Display and three OCP Buttons which give access to the printer menus a ZXP Series 8 R EADY Message DRE Me Su Button Functions gt ee Buttons Press the MENU button to access the Main Menu Press the INFO button to access and view the Printer Settings Menu Press the CANCEL button to cancel the current print job in the printer Messages Your printer is equipped with an OCP Display to provide printer status information The readout is controlled by three OCP Buttons directly below the OCP Display The messages displayed fall into three categories Operational see Page 55 Warming see Page 56 Error see Page 56 54 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Operational P1045430 002 3 Operation Operator Control Panel OCP Operational Messages are displayed during the Printer s normal operation MESSAGE DESCRIPTION ALARM An error message needs to be cleared before normal operations can resume CANCELING The Cancel button was pressed and the current operation is being terminated CONFIG DATA Configuration data is being transferred from the computer to the printer CONTACT OPERATION Contact Smart Card is being encoded i e the card is in position and data is being transferred CONTACTLESS OPERATION Contactless Smart Card is being encoded i e the card
19. Select Start gt All Programs gt Zebra ZXP Series 8 Card Printer Right click on ZXP Toolbox and from the pop up menu select Run as administrator Use this section used to establish security roles i e grant and restrict access to various ZXP Series Toolbox screens The list of users in the drop down menu e g Guest HelpAssistant Local User localfix etc is derived from the list of users o the system To set security access roles 1 Select a user from the drop down menu E ZX Toolbox Zebra ZXP Series 8 USB Card Printer P ea Information A Security Roles Eien ea a ls Printer Selectuser ZGN rringwald Iz v Poen sento Available ZXP Toolbox Features Restricted Features Media Laminator E Job Los le rs Wired Network E Save Restore LE Firmware and Lookup Tables EE Print head options Printer Sett WT er qum SN iei Mag Read Magnetic Encoding ie Mag Write Magnetic Encoding Joblog Wireless Settings SaveRestore Firmware and Lookup Tables Wireless Settings Printer Settings Wireless Network y amp Jl v v l Cleaning 73 Clean Printer Clean Laminator Print Test Card Print Sample Card Technology Magnetic Encoding Smart Card Advanced Security Configure Security Print Viewer Print PRN File 2 Use the arrow butto
20. are too hot for proper operation 7012 ROLLERS UNDER TEMP Heated Rollers used to transfer the Turn off power and contact Zebra image from transfer film to Card are not Technical Support hot enough for proper operation 7013 MOTOR VOLTAGE ERROR Incorrect voltage detected at one or Power cycle the printer and retry several motors in the unit 7014 SCRIPT PROCESSING Internal logic error Power cycle the printer and retry ERROR 7015 MAG MOTION ERROR Printhead did not move to proper position Power cycle the printer and retry during initialization 7016 TRANSFER ERROR 7017 REJECT ERROR A problem during the reject process Contact Zebra Technical Support 7018 SMARTCARD ERROR Encoding error a Ensure that you are using the correct Faulty card card type b Check that the cards are loaded in the correct orientation c Ensure that the data conforms to ISO Specifications d Retry writing and reading 7019 SCRIPT CONTENT ERROR Internal logic error Power cycle the printer and retry 7020 SCRIPT SEND ERROR Internal logic error Power cycle the printer and retry 7034 REJECT BIN FULL The Reject Bin is full Remove the cards from the bin and REMOVE CARDS reset the reject bin card count to 0 via the OCP Main Menu Advanced Settings Clear Reject Bin 7036 7039 PRINT CARD JAM Card is jammed in Printer Module Clear the card path 9001 MAG READ ERROR Encoding error a Ensure that you are using the correct Defecti
21. select Run as administrator 102 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Information Printer 5 ZXP Series Toolbox Information This information cannot be edited or changed by the user however this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating printer status P1045430 002 B Bl ZX Toolbox Zebra ZXP Series 8 USB Card Printer Information a Printer E e Printer Firmware and Driver Fricter Sorsore Firmware version FZ8MEO30100 Laminator version FZBLE 01 08 00 Media HCB version FZ8HE 01 11 00 Laminator MAB version FZ8RE 02 02 00 Laminator MAB version FZ8RE 02 02 00 Driver version Dz8CG 04 00 11 Q Wired Network Wireless Network Other Interface USB Transfer type Double sided jc mdi inl Printer serial no 06C125100021 Laminator serialno 104125100021 9 bles Card type in use Pvc Available Memory 1976 KB SavelRestore Firmware and Lookup Tables Wireless Settings Options Si Hide cate Magneticencoding ISO Contactsmartcard Yes e REED Contactless smartcard Mifare Laminator type Double sided Cleaning A Q Clean Printer Polus Wi heeds Input double 1 1 Inches Sec Top transfer temp 180 C gt Output double 18inches Sec Bottom transfertemp 66 C Print Test Card a Status Ready F y unlocked Q Print Sample Card Technology a eer _ op Odometer l Magnetic Encoding Language English Card printed 2391 ae e LC
22. 189 B Setting Custom Card Specifications Step 4 Increase Transfer Input Speed a From the Card Specifications window make a note of the default transfer input speed settings b Increase the appropriate single or double transfer input speed by 0 1 c Click on the OK button roy speed Single Input Output tput 1 50 1 75 1 50 1 75 Lon Input Ou d Print a test card e Examine the test card Tf there is noticeable improvement continue increasing the transfer input speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required If the problem persists contact Zebra Technical Support e Tf there is no noticeable improvement return the transfer input speed to its default setting and contact Zebra Technical Support 190 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Appendix C Network Operations This section covers Adding a Network Printer 0 0 00 00 cece eee eee eee 192 Printer POOLNE i uc rhet hee taiias aias dente Ree t rca 196 Pr inte Sharit iis secsiire goss da sew eR ege eae A Re aee eee e Pros 198 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 191 C Network Operations Adding a Network Printer Use this procedure if you have already installed an ethernet printer on your system refer to Section 2 and you want
23. 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading the Transfer Film Loading the Transfer Film The ZXP Series 8 Card Printer is designed to work only with Zebra True Colours i Series Transfer Film for near photographic print resolution and over the edge printing Step 1 Locate the transfer film supply spindles and the transfer film take up spindles Note that the Flanges and Spindles are color coded white to white green to green Take up Spool WHITE GRAY Take up Spindle WHITE Flange Supply Spindle 7 GREEN upply Spool GREEN Supply Spindle l GRAY Rr i E 4 7 N N E T 2 ia A eoo P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 2 Installation and Setup Loading the Transfer Film Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Unroll about 1 foot 30 cm from the full roll of transfer film on the supply spool and wind it 2 wraps onto the empty take up spool Load transfer film supply spool onto the supply spindles green flange side to the left Load the empty take up spool onto the take up spindles white flange side to the right Make sure the spring loaded spindles on the right seat into the spools Make sure the transfer film comes off the bottom of the supply spool and feeds to the bottom of the take up spool The figure below shows the proper installation of the tr
24. INVALID TOP LAMINATE Laminate does not match the type allowed a Verify that the top and bottom in the laminator or top and or bottom has laminate cassettes are installed in the been swapped correct locations b Verify the part number of the laminate is correct on OCP c Power cycle the printer and retry 17030 INVALID BOTTOM Laminate does not match the type allowed a Verify that the top and bottom LAMINATE in the laminator or top and or bottom has laminate cassettes are installed in the been swapped correct locations b Verify the part number of the laminate is correct on OCP c Power cycle the printer and retry 17031 BOTTOM LAMINATE Improperly prepared registered Remove and recut laminate in the center REGISTRATION ERROR laminate of the index notch re install and retry Media misfeed Patch length improperly set Unexpected end of laminate roll detected 17038 LAMINATOR COVER OPEN This warning will be displayed if the cover This warning will be cleared when the protecting the laminator is opened laminator cover is closed 17040 LAMINATOR INITIALIZING This warning will be displayed after the No action needed laminator door is closed and laminate spools are re read detected 17041 LAMINATOR FIRMWARE LCB Laminator Controller Board Install the firmware MISSING Firmware is missing 17042 LAMINATOR MAB Laminator MAB Media Authentication Install the firmware FIRMWARE MISSING Board Firmware is missing 18001 ETHERNET COM
25. Initial size 1250 Images Configuration Description Standard Images remaining 250 images 20 Job Log Q SavelRestore Top Laminate Details Firmware and Lookup Tables Type 166 Initial Size 625 Images Q Wireless Settings Description 1 mil full cleartop Images Remaining 250 Images 40 Printer Settings Cleaning a Bottom Laminate Details eas Type 167 Initial Size 625 Images doe Description Tmilfullclearbot Images Remaining 250 Images 40 Print Test Card A Print Sample Card Technology A Magnetic Encoding Smart Card Advanced Security a i Configure Security Q Security Roles Print Viewer n Print PRN File Ribbon Details include Type Description Initial size and Images remaining Transfer Film Details include Type Description Initial size Images remaining Top Laminate Details include Type Description Initial size Images remaining Bottom Laminate Details include Type Description Initial size Images remaining Zebra ZXP Series 8 Card Printer User s Manual This screen displays ribbon transfer film and laminate details This data is automatically read and updated from the installed media in the printer 105 106 5 ZXP Series Toolbox Information Laminator This information cannot be edited or changed by the user however this information may be useful for Zebra trained and certified personnel in diagnosing or evalu
26. Network Wireless Network Cleaning Interval 5000 Gisan 5000 eiemn p Up ay Heater Rollers Configuration a Job Log 9 Ssefestore Firmware and Lookup Tables Wireless Settings Printer Settings Cards since lastcleaning 2391 Cleaning Interval 20000 Clean Restore Defaults Save Note Values may not be accurate while printer is busy printing Correct A values will be displayed if you refresh or open the page when printer is in idle state Cleaning p lt crane Clean Laminator Print Test Card i Print Sample Card Technology Magnetic Encoding Smart Card Advanced Security Configure Security Q Security Roles Print Viewer Print PRN File Side Card Path When you click the Clean button instructions will appear in the following sequence 1 2 Remove the card hopper and click the Next button Insert X Roller Cleaning Card in the side slot where the card hopper was located and click the Clean button Wait until the cleaning process completes The card will be ejected through the side slot Flip the cleaning card Insert the card through the side slot Click the Clean button Wait until the cleaning process completes The card will be ejected through the side slot Observe the message Side card path cleaning has been completed successfully Replace the card hopper and click the
27. Next button and follow the screen prompts At the end of the uninstall process you will be asked to re boot your computer Re boot and start over with Step 5 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 2 Installation and Setup Installing the Windows Printer Driver Step 8 The InstallShield Wizard window will open To proceed with the installation click the Next button Welcome to the InstallShield Wizard for Zebra ZXP Series 8 Card Printer m ee aee Mmm cea a Step 9 Select Install USB printer drivers and click the Next button Select Features Selec feature you want to install Install USB printer drivers This is the default Install Ethernet p m E InstallShield Step 10 Ensure that the Printer s power switch in the OFF position and then click the OK button Please make sure that your printer is turned off After installation of the driver you will be prompted to turn on the printer Zebra ZXP Series 8 Card Printer User s Manual 37 38 2 Installation and Setup Installing the Windows Printer Driver Step 11 This will bring up the License Agreement window To proceed with the installation select the Z accept the terms of the license agreement option and then click the Next button A Grant of License The Software is protected by copyright and other intellectual property laws and international treaties The Software is licensed to you
28. OED LERT 2 laxo BEES LOGE LR DOLBA MRE DONIN AA 7g EORREBICA BAERS SRIF TL ERHVET Contain FCC ID amp IC Numbers 1 Zebra WIFI Radio 802 11b g FCC ID 128 W2WLAN11G IC ID 3798B W2WLANI 1G Zebra ZXP Series 8 Card Printer User s Manual 161 8 Technical Specifications 8 02 11b g Wireless Compliance Information Radio Regulatory Information European Regulatory Information for this Radio This device is intended for use in all EU and EFTA member states Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC Applicable Directives and Supporting Standards 2004 108 EC EMC Directive EN55022 Class A EN55024 EN61000 3 2 EN61000 3 3 2006 95 EC LVD Directive EN60950 1 CB Scheme RLAN amp RFID if equipped Applicable Directives and Supporting Standards 99 5 EC R amp TTE Directive EN 301 489 3 EN 300 330 2 EN 301 489 17 EN 300 328 EMC requirements for spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver intended for indoor home and office use in all EU and EFTA member states WLAN Module Using 802 11b g Radio Other than conditions specified elsewhere in this manual only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters
29. P1045430 002 All Profiles Tab 4 Printer Settings and Adjustments Printer Properties Use the All Profiles tab to view and manage the profiles that are in your system Note that color profiles are usually added automatically during the installation of new devices Devices All Profiles advanced F ment a E ani The following profiles are installed on your system Name WCS Device Profiles sRGB virtual device model profile scRGB virtual device model profile WCS Viewing Conditions Profiles WCS profile for sRGB viewing conditions WCS profile for ICC viewing conditions WCS Gamut Mapping Profiles Proofing and line art File name wsRGB cdmp wscRGB cdmp D65 camp D50 camp Proofing gmmp Description Created Color Space Device Model PCS CMM Version If you need to install a new profile follow these steps Step 1 Click on the Add button Step 2 Observe the Install Profile browse window Step 3 Locate the desired color profile Step 4 Click on the Add button in the Install Profile browse window P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 73 74 4 Printer Settings and Adjustments Printer Properties Advanced Tab Use the Advanced tab to check your Windows Color System Defaults settings verify ICC Rendering to WCS Gamut Mapping and calibrate your display Display Calibration This tab allows you to configure
30. P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 45 2 Installation and Setup Installing the Windows Printer Driver Step 15 This will bring up the Choose Destination Location window e To accept the default destination location where setup will install the files click the Next button Of e Click the Change button select a folder where setup will install the files and click the Next button Installs Step 16 This will bring up the Ready to Install the Program window To continue click the Install button Ready to Install tl The wiz click Back Click C InstallShield 46 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Installing the Windows Printer Driver Step 17 Observe the Setup Status window Setup Status Installing ence W 5 Step 18 When the InstallShield Wizard Complete window appears click the Finish button InstallShield Step 19 This completes Ethernet driver installation Step 20 To use the Printer you would select it just like you would any other printer connected to the Ethernet gt Note You may need to change the card setup card type orientation etc encoding and or y j black panel settings via the Printer Driver Printing Preferences on page 78 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 47 48 Zebra ZXP Series 8 Card Printer User s Manual
31. S N Printhead Serial Number ays DHCP IP Mask GW and MAC ays Type st Images and Remaining ays Type Images and Remaining ays Card Count and Printhead Lines ays Card Count ays RAM Single or Dual Sided and Options Installed Mag Encoder Laminator ays Settings Top and Bottom temperature and Current Temperature Top and Bottom Displays Look Up Table info for LUT1 and LUT2 ays Settings SSID Channel Noise Floor WEP DHCP IP Mask GW and MAC Only applies to Printers with the Wireless option installed ays RX Bytes Discards TX Bytes Discards Errors TX Success TX Retry RX Success RX Duplicate and RTS Success Only applies to Printers with the Wireless option installed ays LCB MAB LSN Top installed yes no Bottom installed yes no ays P N Type Images and Remaining ays Type Images and Remaining ays Settings Top and Bottom temperature and Current Top and Bottom temperature ays Unit on days Top on days Bottom on days Laminated Processed Only applies to Printers with a Laminator Press the PREV button to move up the menu list Press the NEXT button to move down the menu list Press the EXIT button to return to the Operating Mode Display P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 57 58 3 Operation Operator Control Panel OCP Main Menu MENU Button Operating Mode Display NETW
32. Type of port Adobe PDF Port Monitor A printer port is a type of connection that allows your computer to exchange information with a printer Local Port Zebra ZXP Series 7 Card Printer Network Port Monitor Zebra ZXP Series 8 Card Printer Network Port Monitor one Step 7 Select the Create a new port radio button 1st arrow above Step 8 From the dropdown menu select Standard TCP IP Port 2nd arrow above Step 9 Click on the Next button Step 10 Observe the Type a printer hostname or IP address window r a Add Printer s Type a printer hostname or IP address Device type TCP IP Device Port name D ul Query the printer and automatically select the driver to use Hostname or IP address ETE Step 11 Enter the IP address of your printer in the Hostname or IP address text box circled above Note that the Port name will automatically be filled in when you enter the IP Address Do not change the Port Name Step 12 Ensure that the Query the printer checkbox is selected arrow above Step 13 Click on the Next button Zebra ZXP Series 8 Card Printer User s Manual 194 C Network Operations Step 14 Observe the Install the printer driver window r E Add Printer Install the printer driver To install the driver from an installation CD click Have Disk j Choose your printer from the list Click Windows Update to see
33. Wired Network Wireless Network Separator Delete Log Files Configuration Log File Contents ee Job Log D Q SavelRestore Date Firmware and Lookup Tables Wireless Settings T Printer serial number Printer Settings Static text Cleaning I IP address Clean Printer Magnetic Track 1 Data Clean Laminator l Magnetic Track 2 Data EIN data from Mag Track 2 nani aia T Magnetic Track 3 Data Print Sample Card Application will send data with Lexxx TextOut eee Lo a Spooler job number Technology r E T Username Magnetic Encoding SmartCard ZMJ Job ID prera The various log files will be stored at C ProgramDatalZXP Series 8 directory Configure Security Q Security Roles Save Job Log Settings Save Printer Log Files Print Viewer Q Print PRN File Enable logging If this box is checked the logging feature is enabled LogFile Definition Choose one of the following options Ifthe Create new log file each day box is unchecked the data is saved to a log file of your choice Filename If the box is checked the data is saved to log file with the day s date e g ZXPLog 2013 4 15 In addition to the Filename you may wish to enter a special field Separator Character The default field Separator Character is I P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 109 5 ZXP Series Toolbox Configuration
34. YMC Optimization About Card Setup d Encoding Card options Card source Card feeder x Card Destination Output hopper X Cardtypeinuse pyc Image size P640i Compatibility 578 x 952 Printing options Orientation Landscape v Front Print on both sides T CAAD 2 Rotate 180 None LINE Copies i Print front image on back side Ribbon info and options Ribbon type Ribbon combination YMCUVK YMCUvK Front YMCUvK Back Y FrontK BackK s GO Front Uv Back Uv Laminator info and options Laminator Dual sided Lamination mode Top and bottom Top Laminate imil full dear top J Bottom Laminate 1 mil full dear bot E Laminate only ma Restore Defaults s a Cem Cm onm The quality of the test card will determine whether or not to continue the process P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 171 B Setting Custom Card Specifications B 4 Adjustments Topics addressed in this section include B 4 1 Adjustment Overview 20 00 e eee eee eee 173 B 4 2 Partial Transfer 2 6c cee eee 19 Front of Card coule ded end a n E iia 175 Back ot Card iau ides E Wer Re bid es 178 B 4 3 Warpage eese RI eee nh 181 Edges curled down 00 cee eee eee 181 Edges curled up 0 eee eee eee ees 184 Irregular Warpage 0 eee eee 187 172 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 B Setting Custom
35. black on top gray grid Colored ribbon wrinkles in the black area or clear white transfer film wrinkles in the gray area CYAN STRIPES Horizontal stripes next to lighter vertical stripe Non uniformity or horizontal banding within cyan box on right of card density image 2 PIXEL GRID 2 pixel wide grid lines on Mis registration between color planes white DARK CYAN Maximum cyan only density Motion artifacts transfer artifacts scratches dirt image MAX GRAY Maximum CMY black Wrinkles snapping noise during printing ribbon transfer film tears or breaks flash card positioning OFFSET DOTS Individual C M amp Y dots spaced at regular intervals Motion artifacts on specific color planes mis registration REGISTRATION marks on sides SMEAR Gray with full density YMCK Color smear artifacts blocks near top MIN MAGENTA Flat uniform low density Motion artifacts banding platen defects density level magenta uniformity bead position MID MAGENTA Flat uniform mid density Motion artifacts banding platen defects density level magenta uniformity MID CYAN Flat uniform mid density cyan Motion artifacts banding platen defects density level uniformity MID YELLOW Flat uniform mid density Motion artifacts banding platen defects density level yellow uniformity MOTION amp Uniform cyan with registration Banding mis registrations motion artifacts GRADIENT BOXES 3 sets
36. circuit breaker or other such device Never operate the Printer in a location where operator computer or printer can get wet Personal injury could result The Printer must be connected to an earthed electrical power source and properly protected against electrical A surges and grounding faults the electrical reliability of the Printer is based on the reliability of the mains power source and with the earth connection The Printer s power supply is an internal unit that can only be serviced or replaced by trained and authorized personnel Step 1 Place the Printer s power switch in the OFF position Step 2 Depending on your local AC voltage plug the appropriate power cord into the Printer s power connector and a grounded AC power source connection DO NOT SWITCH THE PRINTER ON P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 33 2 Installation and Setup Connecting the Printer to your Computer Connecting the Printer to your Computer Important Use either the USB connection or the Ethernet connection but not both at the same time USB Connection Step 1 Connect the USB cable to the printer and the computer Step 2 Ensure that the printer s power switch in the OFF position S 34 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Connecting the Printer to your Computer Ethernet Connection Step 1 Connect the Ethernet Po
37. conversions Dither error diffusion default Error diffusion is used primarily where you have a full color RGB image with 8 bits per pixel or full gray single color but still 8 bits per pixel that you need to print with binary printing can only print full on or full off i e 1 bit per pixel Typically preferred over halftoning for most images Dither 6x6 halftoning and Dither 8x8 halftoning To simulate gray in graphics halftones are printed Halftones are arrays of dots arranged in a grid e g 6x6 or 8x8 to represent each image pixel as a shade of gray For dark gray more grid dots are black For light gray more grid dots are white As the grid size goes up so does the number of possible output levels 6x6 cell has 36 possible output levels while 8x8 has 64 But as cell size increases there is a corresponding decrease in resolution Dither pure black on white This is the simplest method for converting from 8 bits per pixel to 1 bit per pixel For example the input pixel can be a value from 0 to 255 If the threshold is 128 any pixel over 128 becomes full on 1 and any pixel that is less than 128 becomes full off 0 This mode works best for text barcodes line art logos everything except continuous tone pictures Zebra ZXP Series 8 Card Printer User s Manual 97 98 4 Printer Settings and Adjustments Printing Preferences Send as grayscale This mod
38. front transfer temperature settings see Section B 3 b Increase the appropriate single or double side front transfer temperature by 5 c Click on the OK button Transfer temperature C Front 170 Back 75 Front 170 Back 160 d Print a test card see Section B 3 e Examine the test card e Tf there is noticeable improvement continue increasing the front transfer temperature by 5 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 2 e If there is no noticeable improvement return the temperature to its default setting and go to Step 2 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 175 B Setting Custom Card Specifications Step 2 Decrease Transfer Input Speed a From the Card Specifications window make a note of the default transfer input speed settings b Decrease the appropriate single or double transfer input speed by 0 1 c Click on the OK button roy speed Single Input Output tput 1 50 1 75 1 50 1 75 Lon Input Ou d Print a test card e Examine the test card e Tf there is noticeable improvement continue decreasing the transfer input speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is req
39. image area extraction Uv image area extraction prints a specified image with the Uv panel in zones specified in the Area Manager Unless you select the Extract Uv from current image checkbox you must provide two images the second of which is the Uv image as part of the print job Select the Uv type Uv image area extraction x Uv printing options V Rotate 180 Doublepass Grayscale Halftone Uv image extraction Defined areas Undefined areas 5 Full card E Extract Uv from current image Bitmap based Uv print File Name Browse Area manager Orientation Landscape Units inches x X dimension 0 00 X offset 0 00 Y dimension 0 00 Y offset 0 00 ok cancel Restore Defaults Help ZA 1 Select Uv image area extraction form the Select the Uv type dropdown menu 2 Select the desired Uv image extraction Defined areas prints with the Uv panel inside the zones specified in the Area Manager Undefined areas prints with the Uv panel outside of the zones specified in the Area Manager Full card prints with the Uv panel anywhere on the card that the image is placed 3 Define the area using the tools in the Area manager section 4 Select Uv printing options Rotate 180 Double Pass Grayscale Haftone as required 5 Click on the OK button P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 91 4 Printer Settin
40. in the Laminator Cleaning Kit Bend the swab to release the cleaning fluid Press Next when ready then press Top Clean the top media roller circled below by moving swab tip side to side as it turns five full revolutions Only use moderate force Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 6 Cleaning Cleaning the Laminator Step 8 For the dual sided laminator only a Locate the roller circled below for the lower cassette b Useasecond Cleaning Swab in the Laminator Cleaning Kit Bend the swab to release the cleaning fluid C Press Bottom d Clean the bottom media roller by moving swab tip side to side as it turns five full revolutions Only use moderate force e When the operation is complete press Exit Step 9 Reinstall the Laminate Cassette s Step 10 Close the Laminator Door P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 137 6 Cleaning Cleaning the Laminator Cleaning Heater Assembly Rollers The default cleaning interval is once every 20 000 cards Step 1 Select Clean Lam Oven to run the Laminator Oven Cleaning Routine Step 2 Observe the OCP and wait until the laminator temperature goes below 60 Step 3 Lift the Laminator Door to its upright position Step 4 Remove the four thumb screws circled below holding the Heater Assembly in place a q re
41. maintenance and configuration changes should be done through the menus for each individual printer not through the pool which can produce undesirable results Important The effect of any maintenance and or changes can and should be tested by sending print jobs separately to each printer not to the pool Zebra ZXP Series 8 Card Printer User s Manual 197 C Network Operations Printer Sharing In the printer sharing configurations the following Microsoft Windows host and client combinations will be supported in USB and network Ethernet connectivity Note that Printer Pooling Sharing is not supported Supported Windows One to One One to Many Many to One Many to Many Printer Drivers Pooling Microsoft OS 1 Printer One Host Multiple Hosts Multiple Hosts 1 Host Many Printers Drivers Drivers 1 Printer Many Printers Windows 8 32 bit Yes Yes Yes Yes Yes Windows 8 64 bit Yes Yes Yes Yes Yes Win Server 2012 t Yes Yes Yes Yes Yes Server 2008 64 bit Yes Yes Yes Yes Yes Server 2008 32 bit Yes Yes Yes Yes Yes Server 2003 Yes Yes Yes Yes Yes Windows 7 64 bit Yes Yes Yes Yes Yes Windows 7 32 bit Yes Vista 64 bit Yes Vista 32 bit Yes Windows XP Yes Yes Yes Yes Yes No support for Windows Server 2012 Virtual Datacenter Support for Standard Essentials and Foundation editions Need to qualify Service Pack support 198 Zebra ZXP Series 8 Card Printer User s Manual P
42. more models Manufacturer Printers Zebra Technologies ebra ZXP enes B Network Card Printer TOSHIBA aZXPS Xerox ebra ZXP Series 8 USB Card Printer Zebra 3 lt A This driver is not digitally signed Windows Update Have Disku Tell me why driver signing is important C Cea Step 15 Select the Manufacturer and the Printer arrows above Step 16 Click on the Next button Step 17 Observe the Which version of the driver do you want to use window r E th Add Printer 57 Which version of the driver do you want to use Windows detected that a driver is already installed for this printer ae Use the driver that is currently installed recommended Replace the current driver Loren Step 18 Select the Use the driver that is currently installed radio button arrow above Step 19 Click the Next button Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 C Network Operations Step 20 Observe the Type a printer name window j Add Printer Type a printer name e Printer name Ed s Printer This printer will be installed with the Zebra ZXP Series 8 Network Card Printer driver nea Step 21 Enter the printer name use the default name or add more information to indicate the printer location e g Ed s Printer Mike s Office Room 33 etc
43. of light to dark grayscale ramps Used to create color calibration look up table MONOCHROME ONLY Barcode and text Edge contrast pattern damage non uniformity DENSITY SETUP GRID ON GRAY 2 Used to measure mid and max densities Less stressful version of the grid on gray target Density level of mid gray and black Colored ribbon wrinkles in the black area or clear white transfer film wrinkles in the gray area 152 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 7 Troubleshooting Ethernet Issues Ethernet Issues If both LEDs are off the printer has not detected the presence of a network cable To solve the problem ERR Ethernet A Connector Ere Link Activity Speed LED LED e Verify that the network cable is appropriate and has an RJ 45 connector Remove the network cable from the printer Plug the network cable back in until you hear a positive click Check the other end of the cable in the same manner If the printer still does not detect a cable then continue Connect the printer to a known good network If the printer is still unable to detect the network cable contact Technical Support for assistance P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 153 154 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 8 Technical Specifications Standard Features P1045430 002 Thermal transfer and dye d
44. on the surface of the card that connect to the circuitry embedded into the card The printer responds to commands that position the card at the contact location where the printer connects to the contacts on the Smart Card Data to be encoded onto the Smart Card and data read from the Smart Card can interface via a connector on the printer s rear panel Contact Station or encoding decoding can be performed by logic on the printer s Main PCBA Contact Encoder All other printer operations remain the same Media Loading Orientation for Contact Smart Cards Place the cards in the Input Hopper in the correct orientation as shown with the gold plated Smart Card contacts at the top surface of the card and facing to the left Ensure that the cards are seated properly the hopper P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 209 F Smart Card Options Contact Station Smart Card Interface When a command to the printer interface sends a card to the Smart Card Contact Station the printer connects the Smart Card Contact Station to the female DB 9 connector on the rear of the printer DB 9 Connector location for Smart Card Contact Station An attached external Smart Card Programmer can be used to program Smart Card chips The following table shows the Smart Card Contact Points Smart Card Contact Points Smart Card Contact Points
45. the Card Specifications window see Section B 3 b Make a note of the default back transfer temperature settings c Decrease the appropriate single or double side back transfer temperature by 5 d Click on the OK button Transfer temperature C Single side Double side Front 170 Back 75 Front 170 Back 160 e Print atest card see Section B 3 f Examine the test card e If there is noticeable improvement continue decreasing the back transfer temperature by 5 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 2 e Tf there is no noticeable improvement return the temperature to its default setting and go to Step 2 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 181 182 B Setting Custom Card Specifications Step 2 Increase Front Transfer Temperature a From the Card Specifications window make a note of the default front transfer temperature settings b Increase the appropriate single or double side front transfer temperature by 5 c Click on the OK button Transfer temperature C Single side Dable ad y Front 170 Back 75 Front 170 Back 160 d Print a test card e Examine the test card e Tf there is noticeable improvement continue increasing the front transfer temperature by 5 printing a test card and examining the resultin
46. the Job Log settings The Save Printer Log Files button creates the following XML Log Files 110 GetLogCleanHistory xml GetLogErrors xml GetLogEventHistory xml GetLogServiceHistory xml Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Configuration Save Restore Note Access to this feature is controlled via Advanced Security gt Security Roles When you set up a printer you can save the printer and driver configuration settings then if you need to you restore the printer you can use the saved configuration settings to ensure configuration consistency r 7 E 20 Toolbox Zebra ZXP Series 8 USB Card Printer CENE SS Information SavelResbre STES 4 Printer Save Q Printer Sensors Driver Settings Save Q Media Printer Settings Save Laminator The default location where the configuration files are saved is Wired Network C3ProgramDatalZXP Series 8 Config Wireless Network a M Restore RII Configuration DrverSetings Restore s Restore JobL og Printer Settings Restore Firmware and Lookup Tables Wireless Settings lt xml version 1 0 7 gt Printer Settings lt ZMotiPrinterSetings gt lt dmDeviceltame Type BCHAR Zebra ZXP Series 8 USB Card T PricidmDeviceName dmSpecVersion Type WORD 1024 dmSpecVersion dmDriverVersion Type WORD gt 512 lt dmDriverVersio
47. thermopile sensor Contact Zebra Technical Support SENSOR FAIL has failed 17022 LAMINATOR BOTTOM TEMP The bottom temperature thermopile Contact Zebra Technical Support SENSOR FAIL sensor has failed 148 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 7 Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 17023 LAMINATOR FAN FAIL This should only happen if one or both Check for blocked vents cooling fans fail or the cooling vents near the heated roller assembly are blocked or the fan s have failed 17024 LAMINATOR EEPROM The parameters stored in EEPROM have a Press RETRY on the OCP when this DEFAULT been reset to their default values This will error occurs not normally happen but could be seen b Power cycle the printer and retry with certain FW upgrades when new parameters have been added by Engineering It could also indicate a problem with the Laminator s EEPROM 17025 LAMINATOR TOP If the top roller temperature does not Power cycle the printer and retry TEMPERATURE LOW reach a fixed temperature threshold the under temp error occurs 17026 TOP AND BOTTOM The top and bottom laminates have Load new rolls of laminate LAMINATES OUT run out 17027 TOP LAMINATE OUT The top laminate has run out Load new roll of laminate 17028 BOTTOM LAMINATE OUT The bottom laminate has run out Load new roll of laminate 17029
48. to do so When the heater is enabled the controller will wait a certain specified amount of time for it to attain the Set target temperature If the heater fails to reach the target in the specified time the TopHeaterFail fault will be set 17014 LAMINATOR BOTTOM Bottom heater did not turn on after being Replace the bottom halogen bulb HEATER FAIL instructed to do so When the heater is enabled the controller will wait a certain specified amount of time for it to attain the Set target temperature If the heater fails to reach the target in the specified time the BotHeaterFail fault will be set 17015 LAMINATOR TOP If the top roller temperature ever exceeds Power cycle the printer and retry TEMPERATURE HIGH a fixed temperature threshold the over temp error occurs 17016 LAMINATOR BOTTOM If the bottom roller temperature ever Power cycle the printer and retry TEMPERATURE HIGH exceeds a fixed temperature threshold the over temp error occurs 17017 LAMINATOR TOP CUTTER Top cutter blade is obstructed or top Contact Zebra Technical Support STALL cutter mechanism is damaged 17118 LAMINATOR BOTTOM Bottom cutter blade is obstructed or Contact Zebra Technical Support CUTTER STALL bottom cutter mechanism is damaged 17019 LAMINATOR TOP CUTTER Top cutter has failed Contact Zebra Technical Support FAIL 17020 LAMINATOR BOTTOM Bottom cutter has failed Contact Zebra Technical Support CUTTER FAIL 17021 LAMINATOR TOP TEMP The top temperature
49. you have a single card type and you want to change the roller temperatures you would use custom card type see Card Setup Tab on page 79 If the printer seems to be running too cold or too hot for every card type you would use this adjustment to raise or lower the heated roller temperature for all cards While you will not see a change in card parameters for a given card type when using the Transfer Temperature Offsets you will see the change in the OCP Info screen that shows the temperature set points and current temperatures The adjustment range is Minimum 10 Maximum 10 Wireless Settings Transfer Temperature Offset Printer Settings ey Top single 0 C Bottom single 0 wi Senes Top double 0 Bottom double Q C Clean Printer Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Configuration Print Position Film print X offset dots This is the number of dots 300 dpi 3 mils dot to shift the image along the long axis to align it on the card see figure below This parameter can be used to center the image on the card or to align it with an edge The adjustment range is Minimum 50 Maximum 50 EJ X i Leading Edge X offset Y Y offset Y X I X X iz Y Y X offset Y offset Film print Y offset mils This is the number of mils to shift the image along the short axis to align it on the card see figure above This parameter can be used to center the im
50. 00 Ethernet Wireless LAN United States Software Kit None Media Starter Kit includes 1 YMCK ribbon kit 1 roll of InTM 200 PVC cards Miscellaneous None Country Code None Asia Pacific Australia Brazil China EMEA Europe Middle East Africa Japan Philippines Thailand Taiwan United States GHvtHVOUATAQW YP Po nam mvueseawavo Custom Code Reserved for future options 166 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Appendix B Setting Custom Card Specifications B 1 Introduction This document is to be used for setting the specifications for cards not listed in the Card type in use dropdown menu arrow below Setting the specifications for a non listed card type is a three step process that uses the Card Setup Tab If you need help setting the specifications for your card type contact the Zebra Card Testing Service at Phone 1 866 569 9086 Toll Free Email cardtestingservice zebra com P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 167 B Setting Custom Card Specifications B 2 Process Flowchart select card type Refer to Section B 4 2 partial adjust transfer adjust transfer transfer temperature speed Refer to Section B 4 3 adjust transfer adjust transfer temperature speed 168 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 B 3 3 Step Process
51. 02
52. 1045430 002 Appendix D Wireless Network Operations Introduction This Appendix provides information about installing and connecting a Zebra ZXP Series 8 Card Printer with the Wireless Option to a wireless network P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 199 D Wireless Network Operations Installing the Printer Caution Only use the antenna that is shipped with the printer to ensure regulatory compliance for the transmit power A printer with the wireless option ships with the wireless radio pre installed in the printer An antenna 1s shipped in the box with the printer The antenna must be connected to the rear of the printer before using the wireless interface Lightly push the antenna onto the printer antenna connector and rotate the knurled antenna connector until finger tight The antenna orientation is important to maximize the wireless signal strength Inspect the access point antenna s and try to put the printer antenna in a similar orientation After connecting the printer to the wireless network the antenna orientation can be adjusted to maximize signal strength As the distance between the printer and the access point increases the signal strength decreases If there are intervening walls unpredictable signal strength attenuation will occur Decreasing signal strength results in automatic data rate reduction At the longest distance network traffic can become very slow Printer lo
53. 2 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printing Preferences Inhibit Option Note The quality of magnetic stripes on cards varies from manufacturer to manufacturer which can result in remnants of the transfer film remaining on the magnetic stripe and may affect the readability of the magnetic stripe on some cards The remnants will eventually rub off the stripe with a few swipes through a reader but the transfer film can be virtually eliminated with the use of the YMCKI ribbon The Inhibit pop up window allows you to specify areas on a card where you do not want transfer film to be placed magnetic stripe smart card chip signature panel or other non printing areas of a card This window is available only when using ribbons with an inhibitor panel e g YMCKI To access the Inhibit pop up window select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences gt Card Setup Select Ribbon info gt Front Inhibit or Back Inhibit The figure below shows settings for the front side of the card settings for the back side of the card are identical Front Inhibit Select the inhibit panel area Inhibit printing on smartcard contact Bitmap based inhibit panel area ok Cancel Restore Defaults Select the inhibit panel area Disable Inhibit Default Inhibit
54. 6 DIAGNOSTIC ERROR Error encountered in Diagnostic Mode Power cycle the printer and retry 7 FW UPGRADE ERROR Firmware upgrade failed Verify the version and retry installing the firmware 8 CRITICAL ERROR Major malfunction encountered Contact Zebra Technical Support SHUTTING DOWN 3001 PRINTER OFFLINE Status toggled offline online via the OCP Change status to online via the OCP Advanced Settings Menu Advanced Settings Menu 4001 OUT OF CARDS The Feeder Cartridge is empty a Load cards in the Feeder Cartridge Card is stuck in Feeder Cartridge b Re seat the Feeder Cartridge 4002 INVALID CARD TYPE Encoding error a Ensure that you are using the correct card type b In the Encoding tab of the driver Printing Preferences check that the settings are correct for the cards you are using c Ensure that the data conforms to ISO Specifications d Retry writing and reading 4003 CARD JAM Card is jammed in the Printer Clear the card path 4010 OUT OF FILM The transfer film has run out Load new roll of transfer film 4011 INVALID FILM Transfer film does not match the printer a Verify the part number of the transfer film is correct on OCP b Power cycle the printer 4012 FILM JAM The transfer film is jammed a Check the transfer film b Reinstall the transfer film c Repair the break in the transfer film and reinstall 4013 FILM MOTION ERROR Transfer film not correctly responding to a Check the transfer film motion commands b
55. 70 Back 75 Front 170 Back 160 e Print a test card f Examine the test card e If there is noticeable improvement continue decreasing the back transfer temperature by 5 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 3 e Tf there is no noticeable improvement return the temperature to its default setting and go to Step 3 188 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 B Setting Custom Card Specifications Step 3 Increase Transfer Output Speed a From the Card Specifications window make a note of the default transfer output speed settings b Increase the appropriate single or double transfer output speed by 0 1 c Click on the OK button Transfer speed Y Single Double Input Output Input Output 1 50 1 75 1 50 1 75 d Print a test card e Examine the test card e If there is noticeable improvement continue increasing the transfer output speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 4 e Tf there is no noticeable improvement return the transfer output speed to its default setting and go to Step 4 Zebra ZXP Series 8 Card Printer User s Manual
56. Card Reprint Last Card Printer Settings leaning Clean Printer MI Member Na M A C Clean Laminator Sat roo 4Ex ty Print Test Ca a lt Print Sample Card Bayside A vug3zz3va Ic Aquarium MM essa g Front Side Back Side Smart Card Advanced Security Configure Security Security Roles Print Viewer Print PRN File 2 Setthe front side a Select click on a front side card from the Test Card Library Click the Set As Front button View the selected card in the Preview Note that to remove the selected card from the Preview click the Set As Front button d To change your selection repeat Steps Step a through Step c 3 Setthe back side same as Step Step 2 except click the Set As Back button 4 When satisfied with your selection click the Print Sample Card button to print the sample card The Printing Preferences button takes you to the Printer Preferences Card Setup Tab The Print Configuration Test Card button provides printer configuration data on a card The Reprint Last Card button sends a command to the printer to print the last card 122 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Technology Technology Magnetic Encoding Note Access to this feature is controlled via Advanced Security gt Security Roles The Magnetic Encoding screen allows the u
57. Card Specifications B 4 1 Adjustment Overview When making adjustments be aware that interdependencies exist between parameters e g parameter changes which reduce warp could induce partial transfer There are four basic parameters to control and these parameters differ for single sided printing and dual sided printing for each card type Input transfer speed speed in Output transfer speed speed out Front transfer temperature upper roller temperature e Back transfer temperature lower roller temperature Speeds are in inches per second ips and temperatures are in degrees Celsius C It is very helpful to think about the energy being put into the card as opposed to just temperature Speed parameters are the big knobs for adjusting energy while temperature parameters are the fine tuning knobs Slowing down only 0 1 ips has almost twice the energy increasing effect as raising the temperature 5 C In terms of energy e Far too little energy no transfer at all e Not enough energy partial transfer Too much energy card warp e Far too much energy card jams caused by severe warp With respect to speeds going slower in can help guarantee good transfer while going faster out can prevent the already transferred card from remaining hot long enough to soften weaken warp and possibly even jam Usually the most reliable and stable speed settings range between 1 2 ips and 2 6 ips with lower generally being
58. Close button to conclude the side card path cleaning process Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 5 ZXP Series Toolbox Cleaning Front Card Path When you Click the Clean button instructions will appear in the following sequence 1 Insert a Y Roller Cleaning Card in the front feed slot and click the Clean button 2 Wait until the cleaning process completes The card will eject through the front feed slot 3 Hlip the cleaning card Insert the card through front feed slot and click the Clean button 4 Wait until the cleaning process completes The card will eject through the front feed slot 5 Observe the message Front card path cleaning has been completed successfully 6 Click the Close button to conclude the front card path cleaning process Heater Rollers When you Click the Clean button instructions will appear in the following sequence 1 Open the printer cover remove the transfer film and close the cover Then click the Next button 2 Wait until the transfer temperature falls below 70 C 3 Remove the backing from the Hot Roller Cleaning Card Insert the card in the front feed slot and click the Clean button 4 Wait until the cleaning process is completed The card will be ejected through the front feed slot 5 Flip the cleaning card Insert card in the front feed slot and click the Clean button 6 Wait until cleaning process is completed The card
59. D contrast 30 Printhead lines printed 60006552 Advanced Security A Q Configure Security Q Security Roles Print Viewer ok Q Print PRN File l 4 Firmware and Driver lists the versions Firmware HCB MAB Laminator Laminator MAB and Driver Other shows the Interface the Transfer type and the Card type in use RAM Printer serial number and Laminator serial number Options shows the options installed Magnetic encoding Contact smartcard Contactless smartcard and Laminator type Status displays Warnings Faults and Status Input and Output speeds single and double Top and Bottom transfer temperatures OCP shows the Language displayed in the Operator Control Panel and the LCD contrast level selected Odometer shows the number of Cards printed and the number of Printhead lines printed Zebra ZXP Series 8 Card Printer User s Manual 103 5 ZXP Series Toolbox Information Printer Sensors These characteristics cannot be edited or changed by the user however this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating printer sensors status B 2 Tetbon Zebra Sees BUSB Cod Piner alle Information A Printer Sensors Sensor States Film takeup encoder unknown Head cam blocked Yes Ribbon payout encoder unknown Film strip blocked No Door open No Film strip2 blocked No Card edge blocked No Card feeder blocked Yes Tricolor state yellow pane
60. Gateway Press the UP button to move up the menu list Press the DOWN button to move down the menu list e Press the SELECT button to select the item from the list Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 3 Operation Operator Control Panel OCP Advanced Settings Menu inte O RETURN E E INTER CLEAN PR M E Advanced Settings Menu UP DOWN SELECT Displays current language sets language option English French Spanish German Brazilian Portuguese or Italian Deletes all pending print jobs in the printer Toggles printer Online Offline See Clean Printer Menu on page 62 Sets sleep timer function value Adjusts the OCP display contrast Resets the reject bin count to zero Sets the warmup delay 0 15 minutes Press the UP button to move up the menu list Press the DOWN button to move down the menu list Press the SELECT button to select the item from the list P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 61 62 3 Operation Operator Control Panel OCP Clean Printer Menu Advanced Settings Menu RETURN CLEAN SIDE CARD PATH l Only applies to Printers with a Laminator Refer to Section 6 Cleaning for detailed cleaning instructions Use the X Roller Cleaning Card and step through the cleaning process Use the Y Roller Cleaning Card and step through the cleaning process Use the Hot Ro
61. If the problem is corrected no more adjustment is required otherwise go to Step 3 e If there is no noticeable improvement return the speed to its default setting and go to Step 3 Zebra ZXP Series 8 Card Printer User s Manual 179 B Setting Custom Card Specifications Step 3 Decrease Transfer Output Speed a From the Card Specifications window make a note of the default transfer output speed settings b Decrease the appropriate single or double transfer output speed by 0 1 c Click on the OK button Transfer speed ee ratte Y Input Output Input Output 1 50 1 75 1 50 1 75 d Print a test card e Examine the test card e If there is noticeable improvement continue decreasing the transfer output speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required If the problem persists contact Zebra Technical Support e Tf there is no noticeable improvement return the transfer output speed to its default setting and contact Zebra Technical Support 180 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 B Setting Custom Card Specifications B 4 3 Warpage Edges curled down Warpage is usually caused by too much energy being transferred to the card i e the temperatures are too hot or the speeds are too slow Step 1 Decrease Back Transfer Temperature a Goto
62. Installing the Windows Printer Driver Step 15 Observe the Setup Status window Setup Status The Instal e e ird Printer Installing Pr av Irisfaltshield Step 16 The Congratulations window will appear Zebra ZXP Series8 Congratulations on installing the printer drivers E Step 17 At this point turn on your printer and then click the Next button The Windows New Hardware Found wizard will find the printer Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Installing the Windows Printer Driver Step 18 When the InstallShield Wizard Complete window appears select the Yes I want to restart my computer now radio button and click the Finish button Zebra ZAP Series Card Ponte Installed Wizard InstallShield ird Complete T ener ee cma Do Step 19 This completes USB driver installation Step 20 To use the Printer you would select it just like you would any other printer connected to a Windows system gt Note You may need to change the card setup card type orientation etc encoding and or black panel settings via the Printer Driver Printing Preferences on page 78 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 41 2 Installation and Setup Installing the Windows Printer Driver Installing the Ethernet Wired and Wireless Printer Driver Important The Ethernet Network must be configu
63. M ERROR Ethernet communication problem a Disconnect and reconnect the network cable b Power cycle the printer and retry 19001 WIFI COMM ERROR Wireless Ethernet communication a Power cycle the printer problem b Re run the set up wizard to re establish the wireless settings c Contact Zebra Technical Support 19002 WIFI ACCESS POINT Access point specified by printer wireless Verify access point specified by the MISSING settings not found during initial printer scan after power up printer wireless settings is properly connected to the network and turned on P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 149 7 Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 19003 WIFI LINK LOST Connection to the access point a Verify access point is properly was lost connected to the network and Poor signal quality or low signal powered ON strength b Put the printer antenna in a similar Interference orientation than access point s Access point power has been lost antenna and re run the set up wizard to re establish the wireless settings 19004 WIFI INCOMPATIBLE Printer after power up found the Re run the set up wizard to establish the NETWORK access point specified by the wireless new wireless settings Settings but found the access point settings incompatible Access point configuration has been modified 19005 WIFI A
64. OR wie PR 1 Printer Components ssssssesseesee nn 2 Laminator Components 60 0 cece eee eee eee 3 Controls Connectors and Indicators 00 0 eee ee 4 ICONS c CETT 5 Zebra Supplies 0 tenes 5 2 Installation and Setup 20 eee eee eee eee eee eee 7 General Information 0 0 00 cette eee 7 Unpacking the Printer 0 0 0 cee tee ee 8 Installing the Card Hoppers 0000 e cece eee eee eee 12 Loading CardS sasaaa cece tenets 13 Opening the Printer Door llssllsseesses eh 14 Installing the Cleaning Cartridge 0 00 cee eee 15 Installing the Cleaning Roller liliis 16 Loading the Transfer Film liiis 17 Loading a Print Ribbon seee eaae A E sh 19 Loading the Laminate 0 00 c cece eee eee 21 Connecting Power 00 00 cette eee 33 Connecting the Printer to your Computer liliis lessen 34 Installing the Windows Printer Driver l liliis 36 jeOperallOn ane ona Ae Run RE ARRRRRRRARORARERARRERGES 49 InttoOdUctlOn ees seres etr obedece quee exu ds ope pre up 49 Card Type Selection 00 0 c ect een 50 Printing a Test Card 2 2 2 tenes 51 Manual Card Feed 0 0 00 cee cette 52 Operator Control Panel OCP 0 000 cee eee 54 Ethernet Indicators Detail llli 64 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual iii Contents 4 Printer S
65. ORK SETTINGS See Print Test Cards Menu on page 59 Network Settings Menu on page 60 ADVANCED SETTINGS WIRELESS SETTINGS l UP DOWN SELECT See Wireless Settings Menu on page 63 Press the UP button to move up the menu list Press the DOWN button to move down the menu list e Press the SELECT button to select the item from the list Zebra ZXP Series 8 Card Printer User s Manual See Advanced Settings Menu on page 61 P1045430 002 3 Operation Operator Control Panel OCP Print Test Cards Menu m 7 Sets the number of Test Cards to be printed 1 5 10 100 Selects single sided or double sided card printing Selects the type of card e g Custom PVC PET PETG etc Selects Test Card to be printed see OCP Test Card Images on page 151 MAG ENCODE ONLY 5 Print Test Cards Menu UP DOWN SELECT e Press the UP button to move up the menu list Press the DOWN button to move down the menu list e Press the SELECT button to select the item from the list P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 59 60 3 Operation Operator Control Panel OCP Network Settings Menu RETURN WITHOUT SAVE SAVE SETTINGS NE SET IP ADDRESS l SET SUBNET MASK l Enable or disable the DHCP Mode Change the IP Address Change the Subnet Mask SET DEFAULT GATEWAY l Network Settings Menu UP DOWN SELECT Change the GW
66. P Series 8 Card Printer User s Manual 127 128 5 ZXP Series Toolbox Advanced Security Toolbox Password continued To change the Password Enter your password in the Old password field 2 Enter the new password in the New password and the Confirm password fields 3 Click the Apply button To deactivate password protection Enter your password in the Old password field 2 Leave the New password and the Confirm password fields blank 3 Click the Apply button Last Print Job Options The Erase job data following successful card printing option erases the print job after successful card printing The Retain job data after card printing option allows the print job to remain in memory for multiple prints via the OCP The Save button saves the selection Error Messages Select the checkbox to suppress error message display from the driver Passkey The Enable Passkey button provides access to advanced security settings i e Host Authentication Data Encryption and Printer Lock Key Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Advanced Security Security Roles Important To manage this section you are required to be the administrator of the local computer or have administrative privileges 6 Important If you have Administrator Privileges and the ZXP Toolbox Security Roles tab is not visible you will need to access the ZXP Toolbox as follows
67. P1045430 002 Setting Custom Card Specifications Note To access the Card Setup Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences gt Card Setup Select the Card Type From the Card type in use dropdown menu select Custom I or Custom 2 and click OK Note that Custom I or Custom 2 have adjustable transfer temperature and transfer speed tables the other card types do not RA Zebra ZXP Series 8 USB Card Printer Printing Preferences Black Panel K Optimization Color YMC Optimization About Card Setup Encoding Card options Card source Card feeder Card Destination Output hopper Cardtypeinuse pyc x Image size P640i Compatibility 578 x 952 x Printing options Orientation Landscape v Front Back caer tan Slt Rotate 180 None wmm Copies 16 Print front image on back side No v Test Print Ribbon combination YMCUvK Front YMCUvK Back s a Ribbon info and options Ribbon type YMCUVK FrontK BackK Laminator info and options Laminator Dual sided Toplaminate 1 mil full dear top Bottom Laminate 1 mil full dear bot E Laminate only Lenten mode ap andboton Restore Defaults d aba n min Zebra ZXP Series 8 Card Printe r User s Manual 169 170 B Setting Custom Card Specifications S
68. Reinstall the transfer film c Power cycle the printer 4014 CARD FEED ERROR Card is jammed in Feeder Cartridge a Clear card jam in Feeder Cartridge and re seat Feeder Cartridge b Ensure that cards are not stuck together and that they are the correct thickness 10 to 50 mil 4015 CARD NOT INSERTED Card was not fed into the Single Card Retry and feed card into the Single Card Feed Slot within 30 second period Feed Slot or cancel the operation 4016 OUT OF CARDS The Feeder Cartridge is empty a Load cards in the Feeder Cartridge Card is stuck in Feeder Cartridge b Re seat the Feeder Cartridge 4017 INVALID FILM Transfer film does not match the printer a Verify the part number of the transfer film is correct on OCP b Power cycle the printer 5001 OUT OF RIBBON Print ribbon has run out Load a new roll of print ribbon 144 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 7 Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 5002 INVALID RIBBON Print ribbon does not match the printer Verify the part number of the print ribbon is correct on OCP 5003 RIBBON JAM Print ribbon is jammed a Check the print ribbon b Reinstall the print ribbon c Repair the break in the print ribbon and reinstall 5004 RIBBON MOTION ERROR Print ribbon not correctly responding to a Check the print ribbon motion commands b Reinstall
69. SSOCIATION FAILED During association with an access Put the printer antenna in a similar point the association failed orientation as the access point s Poor signal quality antenna and re run the set up wizard to Low signal strength re establish the wireless settings 19006 WIFI CONNECTION FAILED They key handshake following the Ensure that you have the correct association failed key passphrase then re run the set up WEP Key or WPA passphrase is wizard to establish new wireless incorrect settings 150 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 OCP Test Card Images See Test Card descriptions on the following page 7 Troubleshooting OCP Test Card Images MID GRAY GRID ON GRAY CYAN STRIPES HHHH F EEHEEEEEET FHEEHHEH 2 PIXEL GRID DARK CYAN MAX GRAY OFFSET DOTS SMEAR MIN MAGENTA I MID MAGENTA MID CYAN MID YELLOW MOTION amp REGISTRATION Osprey P820 Retransfer Printer GRADIENT BOXES MONOCHROME ONLY DENSITY SETUP P1045430 002 GRID ON GRAY 2 Zebra ZXP Series 8 Card Printer User s Manual Encode Only No Image MAG ENCODE ONLY 1 5 151 7 Troubleshooting Test Card Descriptions Test Card Descriptions underneath Image Title Description Print artifacts to look for with this image MID GRAY Flat uniform gray Motion artifacts banding platen defects transfer artifacts dirt overall density level GRID ON GRAY Solid
70. Settings Printer Settings Set PIN Read Write Write Raw Data GetATR Eject Card Cleaning 4 a PESAN Messages Show outputas hex format Q Clean Printer Clean Laminator Print Test Card 2 Print Sample Card Technology re Magnetic Encoding Advanced Security A Configure Security Security Roles Print Viewer a Print PRN File Card Readers Select the card reader from the drop down menu Card Option Select either Contact or Contactless Card Types Select the card type from the drop down menu A Place a card in the feeder and click Feed Card button P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 125 5 ZXP Series Toolbox Technology Card Types continued r n I 2X Toolbox Zebra ZXP Series 8 USB Card Printer E remm 7 Information a SmartCard Q Printer Card Readers _Identive SDI010 Contactless Reader 0 Printer Sensors Media Laminator Q Wired Network Card Types Mifare 1K x Feed Card Wireless Network Contact 8 Contactless Job Log SavelRestore 16 H p FFFFFFFFFFFF Q Firmware and Lookup Tables Wireless Settings Printer Settings Set PIN Read Cleaning a x 3 2 eT T Show output as hex format Clean Printer Clean Laminator Print Test Card Li L Print Sample Card Te
71. ably dust and dirt free environment Flat surface at least 27 in 686 mm x 28 in 711 mm that can support the weight of the Printer additional space preferred Allow a 4 inch clearance minimum on all sides Vertical clearance at least 32 in 813 mm Temperature within the range of 59 to 95 F 15 to 35 C Relative Humidity 20 to 80 inclusive non condensing AC power accessible Step 7 Remove the protective plastic bag from the Printer P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 2 Installation and Setup Unpacking the Printer Printer with a Laminator Step 1 Inspect the shipping container to ensure that no damage has occurred during shipment If any damage is apparent file a claim with the shipper Step 2 Open the shipping container Step 3 Remove the packing material and accessories from around the top of the Printer be moved or shipped If the original material is lost or damaged a replacement Shipping Kit Important Save all the packing material and the shipping carton in case the Printer needs to can be ordered from Zebra Step 4 Make sure the following items are included with the Printer Quick Start Guide CD ROM with InstallWizard Cleaning Cartridge Cleaning Roller Single and Dual sided Dual sided only Laminate Cassette s Input Hopper Output Hopper If any items are missing please contact your dealer To reorder refer to Appendix I of this manual
72. abos asd acte p RD Qh ae DUE du I ue RE nba arenas 74 For details on color management click on the Understanding color management settings link on the Color Management Devices tab Zebra ZXP Series 8 Card Printer User s Manual 71 4 Printer Settings and Adjustments Printer Properties Devices Tab Use the Devices tab to select your printer and to view add and select profiles and behaviors to use with your printer Tonment LL E Devices All Profiles Advanced Device A Display 1 Dell 2007FP Digital NVIDIA Quadro FX 1800 W Use my settings for this device Identify monitors Profiles associated with this device Name File name ICC Profiles sRGB display profile with display hardware configuration data derived from cali CalibratedDisplayProfile 5 icc Dell 2007FP 2007FP icm Set as Default Profile nderstanding color management settings Profiles The Use my settings for this device checkbox must be selected to enable the following button functions TheAdd button allows you to add additional profiles to the color profile list The Remove button allows you to remove profiles from the color profile list The Set As Default button allows you to set the selected profile as the default profile For details on color management click on the Understanding color management settings link arrow above 72 Zebra ZXP Series 8 Card Printer User s Manual
73. acted from an entire card image is over emphasis of every black cluster e g dark hair in a portrait photo or scenic background K overprinting in such areas can be displeasing To deal with this set up exclusion zones within which no extraction is performed Six such areas are provided for on each side of the card independently In the default state all areas are null 0 0 offsets and zero size There is a choice of black extraction within the defined areas or outside the defined areas see Print black with K panel 84 for details Zebra ZXP Series 8 Card Printer User s Manual 87 4 Printer Settings and Adjustments Printing Preferences Uv Panel Option A Uv Panel is used to print invisible images text or graphics that will glow in the visible spectrum when exposed to a Uv Light The Uv Panel pop up window allows you to manage and configure printing with a Uv Panel This window is only available when using Uv ribbons e g YMCUVK To access the Uv Panel pop up window select Start gt Devices and Printers Right click on the Zebra ZXP Series 6 Card Printer listing and select Printing Preferences gt Card Setup Select Ribbon info gt Front Uv or Back Uv Select the Uv type uv image area extraction Uv printing options Uv image extraction 9 Defined areas Undefined areas E Extract Uv from current image Bitmap based Uv print File Name Area manager Orientation Landscape w ma
74. advanced color management settings to ensure accurate display and printing of color information m Color Management DI aia NE 4 x Devices All Profiles Advanced Windows Color System Defaults Device profile System default sRGB IEC61966 2 1 Viewing conditions profile System default WCS profile for sRGB viewing conditions ICC Rendering Intent to WCS Gamut Mapping Default rendering intent System default Perceptual Perceptual photo images System default Photography eA Relative Colorimetric line art System default Proofing and line art 7 X Absolute Colorimetric simulate paper System default Proofing simulate paper media color a Business Graphics charts and graphs System default Charts and graphs Display Calibration I Calibrate display F Use Windows display calibration Color settings are stored separately for each user To make changes for new users and shared printers click Change system defaults S Change system defaults Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printer Properties Security Tab This is the standard Windows security screen showing user access to various printer control options To access the Security tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing Select Propert
75. age on the card or to align it with an edge The adjustment range is Minimum 100 Maximum 100 oDp3 Buipee Print Head Access to this feature is controlled via Advanced Security gt Security Roles Serial Number When you replace the printhead change this field to match the serial number of the replacement printhead Resistance Minimum 3150 ohms Maximum 3850 ohms When you replace the printhead change this value to match the resistance of the replacement printhead Note that the values must be the same for the algorithms to work properly This value is located on a sticker on the printhead e g R 3380 The printhead resistance is also written on the inspection report shipped with each printer The Save Settings button saves any changes you have made to this screen The Advanced Setting button provides access to service related tests and adjustments Use is password protected and limited to Zebra authorized service personnel P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 117 5 ZXP Series Toolbox Cleaning Cleaning Clean Printer 118 The Clean Printer screen gives you the option to clean the printer via the Toolbox refer to Section 6 for cleaning via the OCP Information a eee e UE Printer Clean Printer Side Card path Cards since lastcleaning 989 Front Card Path Cards since lastcleaning 2391 Cleaning Interval Printer Sensors Media Laminator Wired
76. and not sold subject to the terms of this Agreement Subject to the terms of this Agreement Zebra hereby grants you a limited personal non exclusive license during the term of this Agreement to use the Software solely and exclusively for your internal use for the operation of your associated Zebra printer s and for no other purpose To the extent that any portion of the Software is provided to you in a manner that is designed to be installed by you you may install lone copy of the installable Software on one hard disk or other storage device for one printer ee Beca aes cn Step 12 This will bring up the Customer Information window Enter User Name and Company Name and then click the Next button Customer Information Ph ame I5 Department Zebra Technologies lompan Installed Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Installing the Windows Printer Driver Step 13 This will bring up the Choose Destination Location window e To accept the default destination location where setup will install the files click the Next button Or e Select a folder where setup will install the files and click the Next button Insfalisrieid Step 14 This will bring up the Ready to Install the Program window To continue click the Install button Ansfallsnied P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 39 40 2 Installation and Setup
77. and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment under FCC rules WARNING Exposure to Radio Frequency radiation To conform to FCC RF exposure requirements this device shall be used in accordance with the operating conditions and instructions listed in this manual NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to insure compliance Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user s authority to operate this equipment Canadian Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada IC before the equipment certification number signifies that the Industry Canada technical specifications were met It does not guarantee that the certified product will operate to the user s satisfaction This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and
78. ansfer film nu 2e Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading a Print Ribbon Loading a Print Ribbon The ZXP Series 8 Card Printer is designed to work only with Zebra True Colours i Series Ribbons in order to achieve rich vibrant image production over the full color spectrum Step 1 Locate the print ribbon supply spindles and the print ribbon take up spindles Note that the Flanges and Spindles are color coded blue to blue purple to purple Take up Spindle Take up Spool alae Take up Spindle BLUE GRAY Flange Supply Spindle Supply Spool GRAY PURPLE Supply Spindle PURPLE X N N N N N N n P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 19 20 2 Installation and Setup Loading a Print Ribbon Step 2 Step 3 Step 4 Step 5 Step 6 Load the print ribbon supply spool onto the supply spindles purple flange side to the left Load the empty take up spool onto the take up spindle blue flange side to the right Make sure the spring loaded spindles on the left seat into the spools Make sure the print ribbon comes off the bottom of the supply spool and feeds to the bottom of the take up spool The figure below shows the proper installation of the print ribbon Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading th
79. ard Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printer Properties General Tab The General tab shows the selected printer and lists the features of the printer To access the General tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing Select Properties gt General SS fi Zebra ZXP Series B USB Card Printer Properties Ex Color Management Security Device Information General Sharing Ports Advanced Zebra ZXP Series 8 USB Card Printer Location Comment Model Zebra ZXP Series 8 USB Card Printer Features Color Yes Paper available Double sided Yes Composite no mag stripe a Staple No PVC standard mag stripe PVC JIS II mag stripe Speed 1 ppm smart contact mag stripe Maximum resolution 300 dpi Custom card A Preferences Print Test Page L A Location Lets you specify where the printer is located Comment Lets you specify general information about the printer such as the type of print device and who is responsible for it Once set these fields can be displayed by applications Model Specifies the name of the printer driver installed Features Specifies whether various options are available on the printer The Printing Preferences button takes you to Printing Preferences used to set selected configuration param
80. arious printer properties for optimum printer performance To access the Card Setup Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 6 Card Printer listing and select Printing Preferences gt Card Setup a Zebra ZXP Series B USB Card Printer Printing Preferences ___Black Panel K Optimization Color YMC Optimization About Card Setup Encoding Card options Card source Card feeder 7 Card Destination output hopper m J Card PVC x J Image size P640i Compatibility 578 x 952 x Printing options Orientation Landscape v Print on both sides Yes Rotate 180 None 7 Copies if Print front image on back side no hg TestPrint _ Ribbon info and options Ribbon type Ribbon combination 2 eS ee ee Laminator info and options Laminator Dual sided Lamination mode Top and bottom v Top Laminate 1 mil full dear top Bottom Laminate 1 mil full dear bot E Laminate only Restore Defaults Before doing any smartcard encoding set the following encoding properties 1 From the dropdown menu select the card type arrow above see Card Setup Tab on page 79 2 Click the Apply button 3 Click the OK button 208 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 F Smart Card Options Contact Smart Cards Contact Smart Cards have a pad of contacts
81. arpage is more common with Smart Cards Warpage is usually caused by too much energy being transferred to the card i e the temperatures are too hot or the speeds are too slow Step 1 Decrease Front Transfer Temperature a Go to the Card Specifications window see Section B 3 b Make a note of the default front transfer temperature settings c Decrease the appropriate single or double side front transfer temperature by 5 d Click on the OK button Transfer temperature C Single side Double side Front 170 Back 75 Front 170 Back 160 e Printa test card see Section B 3 f Examine the test card e If there is noticeable improvement continue decreasing the front transfer temperature by 5 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 2 e Tf there is no noticeable improvement return the temperature to its default setting and go to Step 2 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 187 B Setting Custom Card Specifications Step 2 Decrease Back Transfer Temperature a Go to the Card Specifications window b Make a note of the default back transfer temperature settings c Decrease the appropriate single or double side back transfer temperature by 5 d Click on the OK button Transfer temperature C Single side Double side Y Front 1
82. ating laminator status Information Q Printer Printer Sensors Media Wired Network Wireless Network Configuration Job Log SavelRestore Firmware and Lookup Tables Wireless Settings Printer Settings Cleaning Q Clean Printer Clean Laminator Print Test card Print Sample Card Technology Magnetic Encoding Smart Card Advanced Security Q Configure Security Q Security Roles Print Viewer Print PRN File P I ZX Toolbox Zebra ZXP Series 8 USB Card Printer Laminator Status Status Line Voltage Firmware LCB Version Sensors Entry blocked Staging blocked Exit blocked Odometer Total up time Top bulb on time Bottom bulb on time 60 93 days Top surface Bottom surface MAB Version Door open Top Laminate AID Bottom Laminate A D Cards processed Cards laminated 24 C 23 C FZ8RE 02 02 00 No 758 785 61908 60914 Sensors shows the state of each laminator sensor Firmware lists the version of the Firmware LCB and MAB Zebra ZXP Series 8 Card Printer User s Manual Status information includes Status Top surface and Bottom surface temperatures and Line Voltage Odometer shows Total up time Top bulb on time Bottom bulb on time the number of Cards processed and the number of Cards laminated P1045430 002 5 ZXP Series Toolbox Inf
83. ation Ethernet Indicators Detail Ethernet Indicators Detail Ethernet Connector T ES il 3 E 4 ES ESI THO a Eo 2 d NS Link Activity Speed LED LED Link Activity Indicator Green Off No link disconnected On Network link has been established Blinking Network activity has been detected Speed Indicator Orange Off No link disconnected 1 Blink The LED blinks once one blink pause one blink etc when a 10Base link has been established 2 Blinks The LED blinks twice two blinks pause two blinks etc when a 100Base link has been established 64 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Introduction This section describes settings and adjustments that can be made to your Windows ZXP Series 8 Printer Driver This consists of two major topics Printer Properties sieune oor ed oma Rape plea edens decens aes Sl teg 66 Printing Preferences esses es eR em s ere RR ER e oe UR e UR RN v 78 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 65 4 Printer Settings and Adjustments Printer Properties Printer Properties Printer Properties can be used to view the printer firmware driver hardware configuration and installed media to access advanced settings via the ZXP Toolbox and to set features such as security ports and color management To access the Card Printer Prop
84. better for most card types With respect to temperatures a top temperature which is slightly higher than the corresponding bottom temperature normally works well for dual sided transfer For single sided transfer there will be significantly lower temperatures for the back side of the card to avoid accidental transfer In general a lower temperature difference between the front and back sides will induce fewer warming cooling cycles in the printer P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 173 174 B Setting Custom Card Specifications To compensate for interdependency issues try adjusting the parameters in the following order Step 1 Start by correcting any partial transfer issues by using the procedure outlined in Section B 4 2 Step 2 Then attempt to improve warpage by using the procedure outlined in Section B 4 3 Start with acceptable settings from Step 1 While adjusting parameters ensure that the transfer quality remains acceptable Do not continue reducing temperatures or increasing speeds if the transfer quality becomes unacceptable Additional considerations and information The thermal conductivity of the card fundamentally influences retransfer performance Card characteristics affecting retransfer include e Single layer vs multi layer construction homogeneous vs composite materials for homogeneous cards warp is often lowest when equal energy is put into each side of the card while such i
85. bha Select black panel extraction type Apply black extraction on Disable black extraction V Black text 7 Print YMC composite and K black V Black graphics Print all black data 7 Black monochrome bitmaps Black extraction from color images Print black with K panel Black level Set limits on RGB values defined as black 0 to 25 Ro I Undefined areas so Full card po Area manager Orientation Landscape A units 7 B X dimension 0 00 x X offset 0 00 Y dimension 0 00 Y offset 0 00 Lok cancel RestoreDefauits Help A To extract black areas from color images use the K panel instead of the Y M and C panels several selections must be made e Select black panel extraction type Disable black extraction does not use the K panel for any part of the image This selection will have the effect of rendering all black images as YMC composite Print YMC composite and K black uses both the K panel and the Y M and C panels to print the portions of the image that are identified as black This selection will result in a dark black image but the edges will be smooth due to YMC printed under the K not the sharp edges typically desired for a barcode Print all black data uses only the K panel to print the portions of the image that are identified as being black Note that the areas that are identified as black are based on the threshold select
86. cation is important to ensure that adequate signal strength is achieved Follow these suggestions Position the printer as close to the access point that it will connect to as possible If possible orient the printer such that there is a clear line of sight between the printer antenna and the access point antenna Locate the printer such that there are no intervening walls in the line of sight between the antennas Do not put the printer in a cabinet especially not a metal one e Do not locate large metal objects close to the printer antenna Donotlocate the printer close to devices that emit RF radiation in the 2 4 GHz range such devices might include microwave ovens cordless phones wireless surveillance cameras baby monitors wireless video transmitter and Bluetooth devices etc Configuring the Printer To configure the printer for wireless printing refer to the Zebra ZXP Series 8 Card Printer Wireless Reference Manual P N P1035089 or Service Manual P N 1013376 200 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Appendix E Magnetic Card Encoder Introduction This Appendix includes operation and maintenance requirements for Printers with the optional magnetic card stripe encoder Mag Encoder optional behind the idler roller assembly door The magnetic encoder can be set for either high or low coercivity which must match the cards being used Use the printer driver to change the encod
87. ccess the Color YMC Optimization Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing preferences gt Color YMC Optimization ie fy Zebra ZXP Series 8 USB Card Printer Printing Preferences ES _ Card Setup Encoding Black Panel K Optimization Color YMC Optimization About Full color printing Preview g p g g Bue o g mid range darkness Saturation vividness Red o o o o Green Sharpening Filter no effect on preview None Low Normal High Preheat 50 These color adjustments modify only how the pictures print These adjustments do not affect the image files That type of adjustment would be made in an image processing application program Full color printing Adjustments 25 to 25 range include Brightness Contrast Gamma Saturation Red Green and Blue Adjustments are reflected in the preview Sharpening filter Options are None Low Normal default and High By default the image file is automatically sharpened i e edges are enhanced within the image If sharpening has already been done this function can be turned off None The Low and High options are available if additional sharpening adjustment is required Adjustments are not reflected in the preview Preheat Adjustment ranges from 50 to 50 default 0 Increasing t
88. chnology Magnetic Encoding Sal Advanced Security Li Configure Security Security Roles Print Viewer Print PRN File Input Data Includes address length input and PIN Writing Data Set the address set the length enter data in Input field and click the Write button Reading Data After writing data above click the Read button Read successful and the value read from the smart card will be displayed in the Messages section Click the Set PIN button to set the security code for the card Click the Write Raw Data button to write raw data to a card The Get ATR button returns the ATR Answer To Reset result from the card reader This is useful to identifying the type of smart card inserted into the printer The Eject Card button ejects the card Click the Messages checkbox to show the output in hex format 126 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Advanced Security Configure Security Important To manage this section you are required to be the administrator of the local 5 ZXP Series Toolbox Advanced Security computer or have administrative privileges Toolbox Password Enabling driver password protection prevents unauthorized persons from changing the printer configuration settings Access to various printer screens can be selectively disabled based on the Windows User Login Toenter a new password 1 En
89. codeCoercivity Types STRING nonecIMag Security Roles Print Viewer zg Print PRN File The Save buttons save the Driver Settings and or Printer Settings in an XML file format 1 Click the Save button and observe the browser window 2 Enterthe filename and click the Save button 3 The Printer and Driver configuration settings will be stored as P filename and D filename respectively The Restore buttons restore the Driver Settings and or Printer Settings saved in the XML file format above 1 Click the Restore button and observe the list of files in the browser window 2 Select the desired file and click the Open button 3 The configuration settings will be restored and displayed P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 111 5 ZXP Series Toolbox Configuration Firmware and Lookup Tables Note Access to this feature is controlled via Advanced Security gt Security Roles The Firmware and Lookup Tables screen allows you to install firmware This screen also allows you to save restore and install Lookup Tables LUT r I ZX Toolbox Zebra ZXP Series 8 USB Card Printer eS Information A Firmware and Lookup Tables Printer Select Firmware to Download Printer Sensors Media Laminator Wired Network Wireless Network Firmware source path Download Keep downloaded file locally Co
90. coded The user can have encoding and printing data on the same card and the driver will filter out the encoding data from the printing data The user does not have to know job control syntax or ZMotif commands to send mag encoding commands to the printer Supported Macro commands are 1 COlI Trackl1 Data C02 lt Track2 Data C03 lt Track3 Data 2 1 lt Trackl data gt 2 lt Track2 data gt 3 lt Track3 data gt 3 l1 Trackl data 2 lt Track2 data 3 lt Track3 data 206 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 APPENDIX F Smart Card Options Introduction This Appendix contains information on the additional operations of a Printer equipped with one or more of the available Smart Card options Smart Card Encoder optional Smart Cards can have a built in microcomputer and or memory to store fingerprints voice recognition patterns medical records and other such data All other printer operations remain the same as the standard models P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 207 F Smart Card Options Encoding and Reading Smart Cards Encoding data onto Smart Cards and reading the data previously encoded on them is totally under control of the application software no operator action is required Driver Setting The Card Setup tab allows the user to specify the Smart Card Type in use Based on your selection the printer automatically adjusts v
91. com Depot Repair in France 33 0 1 53 48 12 74 zebracareFR zebra com Depotand On Site Reparan y y dog 256205 zebracareUK zebra com UK and Ireland Depot Repair in South Africa 27 0 11 201 7777 Depot Repair in Middle East 971 0 46058220 support_dxb emitac ae For further assistance contact For assistance anywhere in the EMEA contact After Sales Customer Services at E 44 0 177 2 69 3069 E ukrma zebra com P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual I Worldwide Support Asia Pacific Technical Support Zebra Technologies Asia Pacific Pte Ltd 120 Robinson Road 06 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 E tsasiapacific zebra com Asia Pacific Repair Services Before returning any equipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Services for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship the equipment freight prepaid to either address listed below Zebra Technologies Asia Pacific Pte Ltd No 5 Changi North Way Level 3 Singapore 498771 Agility Building T 65 6546 2670 ext 3203 and 3204 F 65 6546 5328 E APACRepairQ zebra com Zebra Website http www zebra com km zebra com Knowledge Base 222 Zebra ZXP Series 8 Card Printer User s Manual P1045430 0
92. ct Mode or Protocol setting Correct the Mode or Protocol setting Faulty writer Contact Zebra Technical Support 11001 CONTACTLESS READ Faulty card Try another card ERROR Incorrect Mode or Protocol setting Correct the Mode or Protocol setting Faulty reader Contact Zebra Technical Support 11002 CONTACTLESS WRITE Faulty card Try another card ERROR Incorrect Mode or Protocol setting Correct the Mode or Protocol setting Faulty writer Contact Zebra Technical Support 14001 MISSING HCB The Halogen Controller Board HCB is Contact Zebra Technical Support missing 14002 HCB BULB ERROR The Halogen Controller Board HCB is Contact Zebra Technical Support unable to pulse the upper and lower heaters to bring the upper and lower rollers to the proper temperature 14003 HCB SENSOR ERROR The Halogen Controller Board HCB is Contact Zebra Technical Support unable to detect temperature of the upper or lower rollers 14004 HCB FIRMWARE MISSING The Halogen Controller Board HCB Contact Zebra Technical Support firmware is missing 15001 MISSING MAB An error occurred when reading the RFID a Check print ribbon orientation Tag by the MAB Media Authentication b Verify part number of the print ribbon Board c Power cycle the printer and retry 15002 MAB FIRMWARE MISSING MAB Media Authentication Board Install the firmware Firmware is missing 17001 LAMINATOR MISSING Laminator data cable loose or Contact Zebra Tech
93. curity Encryption and Key enter these parameters directly into the Wireless Configuration The alternate approach is to request that the printer scan for wireless access points and select one This automatically fills in most of the Wireless Configuration parameters 114 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Printer Settings 5 ZXP Series Toolbox Configuration The Printer Settings screen allows you to change the Operator Control Panel OCP settings set the network configuration parameters make print performance settings adjust the print offset and change the printhead serial number and resistance P1045430 002 Information Printer Printer Sensors Media Laminator Wired Network Wireless Network Configuration Job Log SavelRestore Q Firmware and Lookup Tables Wireless Settings Bpo rem Cleaning Clean Printer Clean Laminator Print Test Card Print Sample Card I ZX Toolbox Zebra ZXP Series 8 USB Card Printer Technology Magnetic Encoding SmartCard Advanced Security Configure Security Security Roles Print Viewer Print PRN File cHE Printer Settings OCP Language English z LCD Contrast 35 Wired Network Configuration 7 Enable DHCP 7 Enable SNMP IP address Gateway Subnet mask MACaddress 00 07 4d 36 11 22 Print Performance Setti
94. d Remove and recut laminate in the center REGISTRATION ERROR laminate of the index notch re install and retry Media misfeed Patch length improperly set Unexpected end of laminate roll detected 17008 LAMINATOR CARD FEED Printer has not fed the card far enough Open the Laminator and printer doors to FAIL into laminator mechanism for infeed check for jammed stuck cards rollers to grab it 17009 LAMINATOR EARLY CARD Card did not make it to the staging rollers Remove the card and or laminate that is JAM stuck in the laminator staging cutting area 17010 LAMINATOR MIDDLE CARD Card and laminate have jammed inside Remove the oven and inspect for stuck JAM heater assembly often due to mis cards positioned laminate patch sticking to heated rollers 17011 LAMINATOR LATE CARD Card did not unblock the exit sensor in the a Check for card jam in the exit area JAM specified time b Assure that the sliding exit door is not partially blocking the exit path 17012 LAMINATOR POLL TIMEOUT The laminator expects the printer to Power cycle the printer and retry periodically send commands to it within a specified time period If it fails to do so it assumes that something is wrong with the communication link or that the printer is down This error may occur if the printer to laminator communications is having intermittent problems 17013 LAMINATOR TOP HEATER Top heater did not turn on after being Replace the top halogen bulb FAIL instructed
95. d areas applies black extraction to areas of the image inside of the zones specified in the Area manager e Undefined areas applies black extraction to areas of the image outside of the zones specified in the Area manager e Full card applies black extraction to the entire image Black level Every dot of a printed image has an RGB color value that ranges from 0 0 0 pure black to 255 255 255 pure white The black level setting allows the user to specify the threshold value for any given dot to be treated as black The maximum setting is 25 25 25 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printing Preferences Area manager This option is enabled when either the Defined areas extract inside the zone or the Undefined areas extract outside the zone radio button is selected Black Panel Options Fron 2a Select black panel extraction type Apply black extraction on Disable black extraction V Black text D Print YMC composite and K black F Black graphics Print all black data 7 Black monochrome bitmaps Black extraction from color images Print black with K panel Black level Set limits on RGB values defined as black 0 to 25 S Defined areas Ro ll Undefined areas sol Full card sol Area manager rcs Orientation Landscape A me fies B X dimension 0 00 xi l X offset 0 00 Y dimension 0 00 Ll Y offset 0 00 Lo cancel R
96. d then save the renamed card type for future use The card name must be less than 21 characters printable ASCII characters only This change is persistent i e on hardware host reboot or printer initialization the card type list will always display the user defined name Also any driver or firmware update will not overwrite user defined Custom 1 or Custom 2 card settings e In the case of multiple hosts to one printer all driver hosts will see the new card type list with the customer specific name change s e In the case of multiple printers the user will be responsible for editing and managing consistent custom card name s across multiple printers Image size is either Edge to edge 648 x 1024 or CR 80 Standard 578 x 952 Note that the printing size is specified in pixels Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printing Preferences Printing options allows the user to select the card orientation portrait or landscape to print on both sides of the card to rotate the card 180 degrees and to specify the number of copies to print If you modify any of these settings click the Apply button before printing a test card The Test Print button prints a test card see Printing a Test Card on page 51 Ribbon info and options Ribbon type shows the type of ribbon color or monochrome installed in the printer Ribbon combination allows you to select the combination o
97. ded laminator only P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 1 Introduction Controls Connectors and Indicators Controls Connectors and Indicators The printer has an OCP Display and three OCP Buttons on the front and a power connector power switch and interface connectors on the rear panel OCP Display OCP Buttons Power Switch Ethernet Connector Power Connector Security DB 9 Connector TM vods Cable Slot location for Smart Card Contact Ethernet Station Option Connector Connector 4 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Icons gt P PP Lao gt 1 Introduction Icons Throughout this manual different icons highlight important information as follows Note Indicates information that emphasizes or supplements important points of the main text Important Advises you of information that is essential to complete a task or points out the importance of specific information in the text Provides an example or scenario to demonstrate or clarify a section of text Electrostatic Discharge Caution Warns you of the potential for electrostatic discharge Electric Shock Caution Warns you of a potential electric shock situation Hot Surface Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you or could result in physical da
98. ds printed and total number of cards laminated can be found on the printer s Properties Device Information tab To access the Device Information tab select Start gt Devices and Printers Then right click on the Zebra ZXP Series 8 Card Printer listing and select Properties gt Device Information When to Clean P1045430 002 X Roller and Y Roller cleaning should occur every 5 000 cards Heated Roller cleaning should occur every 20 000 cards Note that a Heated Roller Cleaning Card is not supplied with the printer order Zebra Cleaning Card Kit P N 105999 801 Zebra ZXP Series 8 Card Printer User s Manual 131 6 Cleaning Cleaning the Printer Cleaning the Rollers Note Do not use previously used cleaning cards Step 1 To initiate the cleaning process a Press the MENU button on the Operator Control Panel OCP The OCP will display the Main Menu b Scroll through the Main Menu and select Advanced Settings The OCP will display the Advanced Settings Menu C Scroll through the Advanced Settings Menu and select Clean Printer The OCP will display the Clean Printer Menu Step 2 To clean the X Drive Rollers a Select Clean Side Card Path to run the X Roller Cleaning Routine b Use the X Roller Cleaning Card c Follow the OCP instructions d When complete the OCP will return to the Clean Printer Menu 132 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 6 Cleaning Cleaning the Printer
99. e 95 Encoding types supported are ISO AAMVA CUSTOM BINARY and JIS II The screen above will reflect the choices made in Step 1 and Step 2 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 123 5 ZXP Series Toolbox Technology Encode Read Data IB ZXP Toolbox Zebra ZXP Series 8 USB Card Printer eas Information a Magnetic Encoding Q Printer Settings Printer Sensors Enable EIN required inventory number pre encoded on magnetic stripe Medis T Disable error polling when EIN required Laminator use s Enable EIN readback from magnetic stripe Q Wireless Network Track 1 Track2 Track Configuration a Bit density bpi 2 Start sentinel Job Log Character size Start sentinel offset x0 001 SavelRestore iis Parity End sentinel Firmware and Lookup Tables Wireless Settings Q Printer Settings Cleaning E Encode Read Data Clean Printer Coercivity High Clean Laminator V Track IS01 Print Test Card WW Track2 Iso2 Print Sample Card T 1 p iMaanelic Encoding 9 Smart Card W Track3 Iso3 Read Encode Get EIN Printing Preferences Restore Defaults App Advanced Security Configure Security Security Roles Print Viewer Print PRN File Coercivity Select either High or Low Track selection Read Click the checkboxes to select Track 1 Track 2 and or Track 3 s
100. e Laminate Loading the Laminate Opening the Laminator Door Step 1 Grasp the Door at the bottom front Step 2 Lift the Door to its upright position It will remain in that position Note that the Lower Laminate Cassette is only present on the dual sided laminator P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 21 22 2 Installation and Setup Loading the Laminate Removing the Laminate Cassette s Step 1 Rotate the locking lever maximum in the direction indicated in the figure below Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading the Laminate Step 3 Remove the cassette s by pulling each cassette straight out from its spindle Step 4 Open the cassette s like a clam shell by separating its two halves Grasp the two halves firmly with your fingers then pull it apart Do NOT use tools Upper Laminate Cassette shown Step 5 If there is an empty laminate core in the cassette remove it P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 23 2 Installation and Setup Loading the Laminate Loading the Laminate Cassette s Step 1 Remove a new roll of laminate from its packaging There are two different laminate rolls on
101. e can be used when you have black anti aliased text Black anti aliased text is typically black in the center but on the edges it has shades of gray that get lighter as you move out form the center of the text This anti aliased text will have a softer looking edge that is less sharp than non anti aliased text For electronic displays and printers that print continuous tones anti aliased text looks and prints better For K printing the driver usually performs monochrome conversion to convert the image to binary but then the printer has to convert it back to gray so it can be run through the imaging path With the send as grayscale mode enabled converting the K panel to binary is skipped so the extra information contained with anti aliased text is retained and it prints K with a slightly smoother edge If the input K text is not anti aliased the text will look the same with this mode as it would with the dither pure black and white mode SUMMARY Error diffusion halftoning Use on pictures Image content dictates if error diffusion or halftoning would look best For the majority of time error diffusion is better Dither pure black and white Use on text barcodes line art and simple graphics Send as grayscale Use with black anti alised text Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printing Preferences Color YMC Optimization Tab P1045430 002 To a
102. e dropdown menu To locate the bitmap 1 bit monochrome bitmap click on the Browse button to bring up a dialog for choosing the file e Area manager This section is enabled when Uv image area extraction is selected from the Select the Uv type dropdown menu r UV Front Panel e 9H Es Select the Uv type Uv image area extraction X Uv printing options Rotate 180 F Double pass Grayscale Halftone Security 1D Uv image extraction 9 Defined areas Undefined areas Full card E Extract Uv from current image Bitmap based Uv print File Name Area manager Orientation Landscape Units inches X dimension 0 00 Xoffset 0 00 Y dimension 0 00 Y offset 0 00 Lok j cm Restore Defaults Hee The Orientation selection sets the image orientation to either Portrait or Landscape The Units selection sets the units to either inches or mm millimeters The X dimension X offset Y dimension and Y offset reflect these units To create a zone Select the rectangle icon O click on an area of the image to establish the first corner of the zone drag the cursor until the zone is the desired size and shape then release the mouse button Note that multiple zones can be defined To select move or resize a zone Select the arrow icon click on a zone to select it then drag it to move it or drag on the edges to resize it To delete a zone Sel
103. e eese ees esl 36 The procedure to be followed for Packing the Printer for Shipment is given at the end of this section P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 7 2 Installation and Setup Unpacking the Printer Unpacking the Printer Printer without a Laminator Step 1 Inspect the shipping container to ensure that no damage has occurred during shipment If any damage is apparent file a claim with the shipper Step 2 Open the shipping container Step 3 Remove the packing material and accessories from around the top of the Printer be moved or shipped If the original material is lost or damaged a replacement Shipping Kit Important Save all the packing material and the shipping carton in case the Printer needs to can be ordered from Zebra Step 4 Make sure the following items are included with your Printer Quick Start Guide CD ROM with InstallWizard Cleaning Cartridge Cleaning Roller So Power Cable Cleaning Kit Input Hopper Output Hopper If any items are missing please contact your dealer To reorder refer to Appendix I of this manual 8 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Unpacking the Printer A Caution The Printer weighs approximately 27 5 lbs 12 5 kg Step 5 Lift the Printer out of the carton by holding it with both hands Step 6 Place the Printer in a location that meets the following requirements Areason
104. e for composite card top 9 175C amp bottom 180C y 7 then laminator setup for both sides lamination 140C Power with 120VAC 60HZ Idle Printing Initializing Warm up Sleep Physical Printer only Height with card hoppers Width with card hoppers Depth Weight printer only e Printer with Laminator Height with card hoppers Width with card hoppers Depth Weight Environmental Operating Temperature Storage Temperature Operating Humidity Storage Humidity Shipping Temperature Shipping Humidity Zebra ZXP Series 8 Card Printer User s Manual 160 W 340 W 570 W 20 W 13 2 334 mm 18 75 476 mm 20 4 519 mm 27 5 lbs 12 5 kg 13 2 334 mm 30 75 781 mm 20 4 519 mm 44 Ibs 20 kg 59 to 95 F 15 to 35 C 23 to 13 1 F 5 to 55 C 20 to 80 non condensing 10 to 90 non condensing 40 to 140 F 40 to 60 C 10 to 90 non condensing P1045430 002 8 Technical Specifications Declarations of Conformity Declarations of Conformity CE ZEBRA TECHNOLOGIES CORPORATION Declares that the following Information Technology Equipment Zebra ZXP Series 8 Card Printer complies with following applicable directives and standards for the ITE Residential Commercial amp Light Industry environments Applicable Directives and Supporting Standards 2004 108 EC EMC Directive EN55022 Class A EN55024 61000 3 2 EN61000 3 3 2006 95 EC LVD Directive
105. e for the Upper Cassette Blue and one for the Lower Cassette Yellow Important The geared flange on the laminate spool is removable but do not remove it If it does come off snap it back onto the end of the spool Step 2 Place the roll of laminate in the Upper Laminate Cassette present on both the single sided laminator and dual sided laminator Note the orientation of the laminate spool with respect to the laminate cassette as shown in the figure below Step 3 Pull out an inch or two of laminate past the lip of the cassette Step 4 Close the cassette by firmly pressing the clamshell together You will hear a click and feel a detent when the halves of the cassette seat together Step 5 Remove a second new roll of laminate from its packaging for dual sided laminator only Step 6 Place the roll of laminate in the Lower Laminate Cassette present on the dual sided laminator only Note the orientation of the laminate spool with respect to the laminate cassette as shown in the figure below 4 24 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 Step 7 Step 8 Step 9 2 Installation and Setup Loading the Laminate Pull out an inch or two of laminate past the lip of the cassette Close the cassette by firmly pressing the clamshell together You will hear a click and feel a detent when the halves of the cassette seat together Cut the laminate square as close to perpendic
106. e magnetic stripe down and facing to the rear Ensure that the cards are seated properly the hopper Magnetic Encoder Cleaning The Magnetic Encoder is cleaned as part of the printer cleaning process see Section 6 If the frequency of encoding errors increases the head may need additional cleaning To clean only use foam tipped swabs Caution Never use a sharp object or any abrasive to scrape deposits from the Magnetic Encoder Permanent damage to the Magnetic Head will result 1 Open the Door Open the idler roller assembly door Bend the Cleaning Swab to release the cleaning fluid B o NM Clean the Magnetic Encoder by moving Cleaning Swab tip side to side across the head elements To re order Cleaning Swabs see the Media List on the User Documentation and Drivers CD supplied with this printer Close the idler roller assembly door 6 Close the Door P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 203 E Magnetic Card Encoder Magnetic Encoding Type ISO Default The encoder reads and writes standard ISO track data formats in standard ISO track locations The following shows the three standard ISO tracks Track 1 210 BPI Track 2 75 BPI Track 3 210 BPI Each track can be encoded and decoded with ASCII characters in the standard default ISO data formats Track Density Bits per Character Length LRC Start End Start sentinel bits per character parity charac
107. e widths Full Width laminate is 2 in 51 mm wide The full width laminate is used on the front i e upper or back i e lower surface of the card Partial Width laminate is available in two widths e 1 66 in 42 mm wide laminate is used for cards with a writable signature panel e 1 33 in 33 mm wide laminate is used for cards with a magnetic stripe For either partial width laminate a collar on the spool keeps the laminate positioned correctly Full Width BACK CARD Signature Panel Eden fp Magnetic Stripe Zebra ZXP Series 8 Card Printer User s Manual 31 2 Installation and Setup Loading the Laminate Step 1 Remove the Lower Laminate Cassette see Page 22 Step 2 Open the cassette and remove the laminate if present Step 3 Load the partial width laminate into the cassette Note that the collar on the laminate spool is on the end opposite the geared flange Collar Step 4 Trim the partial width laminate Step 5 Rotate the core to adjust the laminate overhang Stop when the end of the laminate is even with the edge of the lips of the cassette Step 6 Install the cassette see Page 27 32 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Connecting Power Connecting Power Electric Shock Caution Limit AC power supplied to the Printer to 100 230 volts 60 50 Hertz Limit excess current draw to 16 amps or less using an associated
108. ea fills and monochrome bitmaps if and only if designated black by the application can be directed to the K panel For this to happen the graphic type in question has to be selected on the Black Panel K tab For text lines and pixels area fills and monochrome bitmaps the designation black is set at RGB values of 0 0 0 This threshold can be adjusted up to 25 25 25 with the Black level slider adjustment Near black doesn t qualify In the Black Panel K tab the element selection portion is straightforward simply designate any or all of the four graphic types to be printed in K either K alone or over process black YMC In the Black Panel K tab the element selection portion is straightforward simply designate any or all of the four graphic types to be printed in K either K alone or over process black YMC Black extraction is quite different It applies only to the fourth graphic type the color bitmap image To perform black extraction the driver generates a K image by looking for black features pixels in the color bitmap that is instances where all three YMC values are at or close to the maximum full intensity Each such true black or near black instance generates a corresponding cluster of black pixels in the extracted image which will be printed with the K black panel either on top of the YMC image or replacing it entirely your choice A problem that can arise when K is extr
109. ect the rectangle icon with an X through it X then click on the zone that you want to delete P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 89 4 Printer Settings and Adjustments Printing Preferences Disable Uv Disable Uv is the default Uv printing is disabled when this option is selected Bitmap based Uv Print Bitmap based Uv Print allows you to import a bitmap image to print on the Uv panel e g import a security seal r al Le Select the Uv type Bitmap based uv Print Uv printing options T Rotate 180 Double pass Grayscale Halfftone Security ID Uv image extraction 3 Defined areas Undefined areas Full card Extract Uv from current image Bitmap based Uv print File Name Browse Area manager n Landscape ok cancel Restore Defauits Help n D A 1 Select Bitmap based Uv Print form the Select the Uv type dropdown menu 2 Click on the Browse button circled above to bring up a dialog box for choosing the file 3 Locate and select the file a specific bmp file on local drive 4 Select Uv printing options Rotate 180 Double Pass Grayscale or Haftone as required 5 Click on the OK button 6 The Driver applies this bmp as full Uv print on all print jobs sent to printer 90 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printing Preferences Uv
110. ed separately To reorder refer to the Media List on the User Documentation and Drivers CD supplied with this printer Installation of the Card Cleaning Roller is described in Section 2 and is not repeated in detail here Zebra ZXP Series 8 Card Printer User s Manual 141 142 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 7 Troubleshooting The table on the next page offers causes and solutions to symptoms related to improper operation Check the table when experiencing any loss of operation or print quality Use the following figure of a Printer with a Laminator in conjunction with the table to help locate the possible cause and effect a solution Upper Laminate Cassette single sided and dual sided laminators Transfer Station Printhead Card Cleaning Roller Input Hopper i Heater Output Hopper Single Card Feed Slot Lower Laminate Cassette dual sided laminator only P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 143 7 Troubleshooting OCP Error Messages OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 1 SYSTEM NOT READY A problem was detected during printer Power cycle the printer and retry start up 2 4 SYSTEM ERROR Internal logic error Power cycle the printer and retry 5 FW UPGRADE ERROR Firmware upgrade incompatibility Verify the version and retry installing the firmware
111. elect the desired ISO format ISO1 ISO2 or ISO3 for each track from the associated ISO dropdown menus click the Read button and validate the data read Encode Click the checkboxes to select Track 1 Track 2 and or Track 3 select the desired ISO format ISO1 ISO2 or ISO3 for each track from the associated ISO dropdown menus enter the data to be written and click the Encode button Get EIN Click on the Get EIN button to read the EIN encoded on the magnetic stripe The EIN is read and displayed The Printing Preferences button takes you to Printing Preferences used to set selected configuration parameters see Printing Preferences on page 78 The Restore Defaults button restores the magnetic encoding default values The Apply button saves the magnetic encoding values 124 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Technology Smart Card The Smart Card screen allows the user to test various smart card encoding options For more information on smart card encoding refer to Appendix F EXTUEUUCICUCIUC HR Information a SmartCard Printer Card Readers Identive SDIO10 Contactless Reader 0 Printer Sensors ees Contact 8 Contactless Laminator Wired Network Card Types Mifare 1K Wireless Network re Address 10 Input e Job Log SavelRestore Length 16 pin FFFFFFFFFFFF Firmware and Lookup Tables Wireless
112. elect the Share this printer radio button and specify a name for the shared resource Click OK when you are finished e To change the shared name simply enter a new name in the Share name field and click OK e To quit sharing a printer deselect the Share this printer radio button Click OK when you are finished Drivers If this printer is shared with users running different versions of Windows you may want to install additional drivers so that the users do not have to find the print driver when they connect to the shared printer Click on the Additional Drivers button For Printer Sharing Configurations and Advanced Sharing Settings refer to Appendix C for details 68 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printer Properties Ports Tab Use the Ports tab to specify the computer port to which the printer is connected This will have been established at the initial installation of the printer To access the Ports tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing Select Properties gt Ports di Zebra ZXP Series 8 USB Card Printer Properties Color Management Secwiy Device Information Genel Shang P Advanced ey Zebra ZXP Series 8 USB Card Printer Print to the following port s Documents will print to the first free checked port Port E COME
113. ently from the printer driver 76 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printer Properties Media Info P1045430 002 The Media Info screen shows ribbon status transfer film status top laminate status and bottom laminate status n Media Info _ Ribbon Type YMCKKI ws me E Images remaining 250 F Transfer film WE mE CHNE E Images remaining 250 F Top laminate Toe sU oe E Images remaining 250 F Bottom laminate Type 1mil full dear bot E images remaining 250 F Ribbon Shows the ribbon type installed and the number of images remaining Transfer film Shows the transfer film type installed and the number of images remaining Top laminate Shows the top laminate type and the number of images remaining Bottom laminate Shows the bottom laminate type and the number of images remaining Zebra ZXP Series 8 Card Printer User s Manual 77 4 Printer Settings and Adjustments Printing Preferences Printing Preferences To access the Card Printer Printing Preferences select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences 78 Card Destination Output hopper Card type inuse pyc Image size P640i Compatibility 578 x 952 Pr
114. er Documentation y j and Drivers CD supplied with this printer Initiate the cleaning process gt NOTE To avoid a long wait while the Card Transport Rollers cool to 60 C perform y 7j cleaning before the rollers heat i e when first turned on and the rollers are still cold Step 1 Press the MENU button on the Operator Control Panel OCP The OCP will display the Main Menu Step 2 Scroll through the Main Menu and select Advanced Settings The OCP will display the Advanced Settings Menu Step 3 Scroll through the Advanced Settings Menu and select Clean Printer The OCP will display the Clean Printer Menu Cleaning Laminator The default cleaning interval is once every 5000 cards Step 1 Select Clean Lam Card Path to run the Laminator Cleaning Routine Step 2 Use the Laminator Cleaning Card in the Laminator Cleaning Kit Step 3 Follow the OCP instructions Step 4 When complete the OCP will return to the Clean Printer Menu P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 135 6 Cleaning Cleaning the Laminator Cleaning Laminator Media Feed Rollers The default cleaning interval is once every 5000 cards Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 136 Select Clean Lam Med Rollers to run the Laminator Media Roller Cleaning Routine Lift the Laminator Door to its upright position Remove the Laminate Cassette s Leave the Laminator Door open Use the Cleaning Swab
115. er User s Manual P1045430 002 AAMVA E Magnetic Card Encoder The data stored on magnetic stripes on American driver s licenses is specified by the American Association of Motor Vehicle Administrators AAMVA Alpha numeric characters on Tracks 1 and 3 numerals only on Track 2 Track Density Bits per Character Length LRC Start End Start sentinel bits per character parity characters parity sentinel sentinel offset inch inches mm 1 210 7 Odd 79 Even 0 293 7 4 2 75 5 Odd 37 Even 0 293 7 4 3 210 7 Odd 79 Even 0 293 7 4 CUSTOM BINARY JIS II P1045430 002 If a custom format is desired the ISO standard format may be used as a starting point The standard format can then be modified by assigning different values to any or all of the density character and sentinel attributes If any of these attributes is missing its corresponding value in the standard ISO format will be substituted The binary option allows the user to specify directly the value for each bit on the mag stripe In this direct binary mode it is the host s responsibility to fully populate the magnetic stripe i e the hex data provided by the host must include the leading zeroes start sentinel data end sentinel LRC and trailing zeroes Note that the magnetic stripe is encoded from the right hand end as viewed from the stripe side with the stripe uppermost The least significant bit of the data is encoded fi
116. er setting P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 201 E Magnetic Card Encoder Driver Setting The Card Setup tab allows the user to specify the Magnetic Encoder Card Type in use Based on your selection the printer automatically adjusts various printer properties for optimum performance The Encoding tab allows the user to set various magnetic encoding options To access the Card Setup Tab or the Encoding Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select the desired tab i whl fm Zebra ZXP Series 8 USB Card Printer Printing Preferences fm Zebra ZXP Series 8 USB Card Printer Printing Preferences x ___Black Panel K Optimization Color YMC Optimization About _ Black Panel K Optimization Color YMC Optimization About Card Setup Encoding Card Setup Encoding Card options Magnetic encoding Card source Card feeder X E Disable magnetic encoding Card Destination output hopper E Encode only Cardtypeinuse pyc E V Magnetic encoder verification ID CAAD ede ER by 678x952 zi El use Hex format to encode tracks Magnetic encoding type 150 Y Printing options Coercivity High Set via card type from Card Setup tab Orientation Landscape v Front Restore Defaults Print on both sides yes Rotate 180 None
117. erties select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing then select Properties 66 Ea fe Zebra ZXP Series 8 USB Card Printer Properties Color Management Security Device Information Generel Sharing Pons Advanced Zebra ZXP Series 8 USB Card Printer Location Comment Model Zebra ZXP Series 8 USB Card Printer Features Color Yes Paper available Double sided Yes Composite no mag stripe Staple No PVC standard mag stripe 3 PVC JIS I mag stripe E Speed 1 ppm smart contact mag stripe Maximum resolution 300 dpi Custom card A Preferences Print Test Page General Fabi sb utopia cir eae a A a RE siTe d 67 S harmg Tab iusso ier eop denied Rees toas esee nhe aa reo aeri 68 Ports Id x sate dees lw deta is p HERI I bobus Hof pta EO e ded ea ae 69 Advanced PaDissos dd kerekei e ordo pcs dd bid OPE o dod AR ed 70 Color Management Dab diua uou pede eer Ri abd aden ene 71 S SECUDID Tab v ciue des oA ahud E Ua dee aha Ea dA eA AQ 75 Devicedntormation Tab 2a t ER Rr EOPRTEDESSE a eed ew dg pgs 76 The OK button applies and saves the settings The Cancel button exits Printing Properties Changes made are abandoned The Apply button applies but does not save the settings The Help button enables you to view a corresponding page of help information Zebra ZXP Series 8 C
118. estore Defaults Help AL Mud Orientation The Orientation selection sets the image orientation to either Portrait or Landscape e Units The Units selection sets the units to either inches or mm millimeters The X dimension X offset Y dimension and Y offset reflect these units To create a zone Select the rectangle icon O click on an area of the image to establish the first corner of the zone drag the cursor until the zone is the desired size and shape then release the mouse button Note that multiple zones can be defined To select move or resize a zone Select the arrow icon click on a zone to select it then drag it to move it or drag on the edges to resize it To delete a zone Select the rectangle icon with an X through it X then click on the zone that you want to delete P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 85 4 Printer Settings and Adjustments Printing Preferences Reasons and Behavior for Black Panel Extraction This section covers special handling of black data specified on the Black Panel K tab and applies only to surfaces of the card on which both YMC color and K black are to be printed Maria Gonzalez Loan Officer 655 Jttl To print black during the print process equal amounts of process colors Y M and C printer ribbon panels are delivered with maximum intensity to create a near black image However this comp
119. eters see Printing Preferences on page 78 The Print Test Page button sends the standard Windows test page to the printer P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 67 4 Printer Settings and Adjustments Printer Properties Sharing Tab On the Sharing tab Sharing Property Page you can choose to share the printer over the network and install additional drivers to accommodate different operating systems To access the Sharing tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing Select Properties gt Sharing Click on the Change Sharing Options button to enable this tab You can share this printer with other users on your network The off C Share this printer Render print jobs on client computers List in the directory Drivers If this printer is shared with users running different versions of Windows you may want to install additional drivers so that the users do not have to find the print driver when they connect to the shared printer Additional Drivers TTE printer will not be available when the computer is sleeping or turned Cancel Appl Help fish Zebra ZXP Series 8 USB Card Printer Properties axe Color Management Secmy Device Infomation General Sharing Ports Advanced Printer sharing tasks that you can perform include To share a printer s
120. ettings and Adjustments 00 cece eee eee 65 INtrOdUCHION 4 cece o dur eed bet lade BE oe Padi eed ats 65 Printer Properties sanaaa cece tenes 66 Printing Preferences 0 0 ccc eects 78 5 ZXP Serles TOOIDOX 6265 ces csc de adeee Rr RR ERR RARE RERES 101 troduction sna PLU 101 ZXP Series Toolbox Access 000 cette 102 Information kesa caet eet aon tras tina xu T RR ete aca te ch Bae ee 103 Gonfig rationz s ossi cpi eee heed ed eae weed Baw a add 109 CIGANING peie e enc auvatte tude ve E See aon Du Mee 118 Print Test Card xau dew asc verb eat adata a ted heans nO Eqs 122 Technology sisi emsan e naaa i a EE EE tte eee 123 Advanced Security u nan anaua aaaea 127 Print VieWe sa ss into eia aaaea Meee a a a a ame ER ee RR RE 130 6 GleaniNnG ic 6 Ic a a E E ened e 131 Cleaning the Printer 0 uaaa 131 Cleaning the Laminator s sasaaa naaa eet eee 135 Cleaning the Printhead 000 cece eee 140 Card Cleaning Cartridge 2 0 0 2 naaa 141 Cleaning Roller 0000 cee eee 141 T TEOUBDIGSNOOUNG iuassauesaakabrka kx e ERG mra x RC RR E aa bs 143 OCP Error Messages 0 0c cece ee 144 OCP Test Card Images 0 00 c cee 151 Test Card Descriptions 0000 c ec eee 152 Ethernet ISSueS 2 2 2 000 cette tees 153 8 Technical Specifications 522 o etr Rn nn 155 Standard Features 0 2 2 2 ccc 155 Specifications 4 004 c 8 uiu p
121. f panels to be printed on each side Depending on the ribbon type installed the Front and Back buttons let you set options for Black Panel Opuons 345 0045 Sacr pd x B Cr opa Dada CRT 82 ex OV Pane b pom cc sepa td oe lean eae m EOS E EE 88 Inhibit Option 2564 sieve iwi ete eed V RR REY VEN VES 93 Laminator info and options shows the user if the Laminator option is installed and if so whether it is Single or Dual sided whether Top Laminate and or Bottom Laminate is installed and if so what type it 1s and allows the user to change the Lamination mode on a per job basis The Lamination modes are as follows Default Operates as configured Card Destination must be set to Output Hopper Top Set if both the top and bottom laminates are installed and you only want to laminate the top Bottom Set if both the top and bottom laminates are installed and you only want to laminate the bottom Top and Bottom Set if both the top and bottom laminates are to be used Pass through Allows a card to pass through the laminator without having laminate applied Note that the laminate must be removed from the laminator for this option to work Any Setif the laminate currently installed in the printer top only bottom only top and bottom or none is to be used Laminate only can be used to laminate pre printed cards This is a special purpose function that is enabled when the Lamination mode is set to Top Bo
122. f the default back transfer temperature settings see Section B 3 b Increase the appropriate single or double side back transfer temperature by 5 c Click on the OK button Transfer temperature C Single side Double side Y Front 170 Back 75 Front 170 Back 160 d Print a test card see Section B 3 e Examine the test card e If there is noticeable improvement continue increasing the back transfer temperature by 5 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 2 e Tf there is no noticeable improvement return the temperature to its default setting and go to Step 2 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 B Setting Custom Card Specifications Step 2 Decrease Transfer Input Speed a From the Card Specifications window make a note of the default transfer input speed settings b Decrease the appropriate single or double transfer input speed by 0 1 c Click on the OK button roy speed Single Input Output tput 1 50 1 75 1 50 1 75 Von Input Ou d Print a test card e Examine the test card e Tf there is noticeable improvement continue decreasing the transfer input speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement
123. g card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 3 e Tf there is no noticeable improvement return the temperature to its default setting and go to Step 3 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 B Setting Custom Card Specifications Step 3 Increase Transfer Output Speed a From the Card Specifications window make a note of the default transfer output speed settings b Increase the appropriate single or double transfer output speed by 0 1 c Click on the OK button Transfer speed Y Y Single Double Input Output Input Output 1 50 1 75 1 50 1 75 d Print a test card e Examine the test card e Tf there is noticeable improvement continue increasing the transfer output speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required If the problem persists contact Zebra Technical Support e Tf there is no noticeable improvement return the transfer output speed to its default setting and contact Zebra Technical Support Zebra ZXP Series 8 Card Printer User s Manual 183 B Setting Custom Card Specifications Edges curled up Warpage is usually caused by too much energy being transferred to the card i e the temperatures are too hot
124. g the Printer Section 6 CLEAN TRANSFER PATH Indicates that the Transfer Path Heated Rollers needs cleaning see Cleaning the Printer Section 6 PRINT RIBBON LOW Indicates that the Print Ribbon spool is low see Loading a Print Ribbon Section 2 TOP LAMINATE LOW Indicates that the Top Laminate cassette is low see Loading the Laminate Section 2 TRANSFER FILM LOW Indicates that the Transfer Film spool is low see Loading the Transfer Film Section 2 Error Messages Errors are displayed when a situation causes the printer to stop operating Depending on the cause of the error message restarting the printer or clearing the displayed error may return the printer to operational status or the printer may require troubleshooting and repair Refer to Section 7 Troubleshooting for a list of the error messages possible causes and possible solutions Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Printer Menu Information Info Menu INFO Button Operating Mode Display Disp LL mad med MELLE Disp Disp Disp Disp Disp Disp Disp TEMPERATURE INFO INFO CAL LUT STATISTICS Disp WIRELESS Disp Disp LAMINATOR INFO Disp Disp Disp Disp PREV NEXT EXIT 3 Operation Operator Control Panel OCP ays MCB FW Ver HCB FW Ver MAB FW Ver MSN Machine Serial Number and PH
125. gs and Adjustments Printing Preferences Security ID The Security ID option automatically prints a unique text value in a fixed location on a card using the UV panel CC SN Select the Uv type Uv image area extraction x Worin 7 Rotate 180 Doublepass M Grayscale cn Uv image extraction Defined areas Undefined areas Full card E Extract Uv from current image Bitmap based Uv print File Name Area manager Orientation Landscape Ja Units inches m Xdimension 0 00 X offset 0 00 Y dimension 0 00 Y offset 0 00 ok Comes Restore Defauits Help 1 Click on the Security ID button circled above to activate this option 2 Observe the UV Panel popup UV Front Panel 000000000 V Enable security ID auto print Text location Upper left X Text category mac address T Custom Text inverted text oc Gmel Restore Defeats C 3 Select the Enable security ID auto print checkbox 4 Specify the Text location Select the location from four pre defined areas of a card upper left upper right lower left lower right 5 Specify the Text category MAC address Printer serial number or Custom text If Custom text is specified enter the text in the Custom text field 32 characters maximum 6 To enable the Inverted text option select the Inverted text checkbox 7 Click on the OK button 9
126. hat cards are not stuck together and that they are the correct thickness 10 to 50 mil 7002 CARD CLEAN ERROR Faulty Card Cleaning Roller if an error Replace the Card Cleaning Roller or occurs during single card feed or Card Card Cleaning Cartridge rollers as Cleaning Cartridge if cards fed from appropriate Feeder Cartridge 7003 PRINTHEAD CABLE ERROR Printhead cable loose or disconnected Check printhead cable connection reconnect if loose or disconnected 7004 CARD EJECT ERROR Card from previous job is stuck in the exit Remove the card from the exit area area 7005 PRINTHEAD TOO HOT Printhead temperature out of proper range Contact Zebra Technical Support HOT 7006 PRINTHEAD TOO COLD Printhead temperature out of proper range Contact Zebra Technical Support COLD 7008 COVER OPEN This warning will be displayed if the cover This warning will be cleared when the protecting the Printer Module is opened printer cover is closed 7010 PRINTHEAD MOTION ERR Printhead did not move to proper position Power cycle the printer and retry during initialization P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 145 7 Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 7011 ROLLERS OVER TEMP Heated Rollers used to transfer the Turn off power and contact Zebra image from the transfer film to the Card Technical Support
127. he y 7 following steps are followed common sense should prevail Step 1 Remove any cards from the Input and Output Hoppers Step 2 If the printer still has power applied and is turned on and is still connected to the host computer set the printer s power switch on the back of the printer to the OFF Q position and disconnect the interface and power cables to the printer Step 3 Open the printer Door Step 4 Remove the Print Ribbon and Transfer Film If you wish to save the print ribbon and film for future use you may want to put them in a plastic bag for storage Step 5 Remove the Card Cleaning Cartridge and Card Cleaning Roller and place them in the foam insert Step 6 Close the printer Door P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 213 G Packing the Printer for Shipment Step 7 Remove the Input and Output Hopper and place them in the foam insert gt Note In the figure below the printer and accessories are shown in the bottom foam insert y 7 out of the shipping carton for clarity Card Cleaning Roller Card Cleaning Cartridge Input Hopper Step 8 Place the Printer in its protective plastic bag Step 9 Place the lower foam insert in the Shipping Carton Step 10 Use both hands to carefully place the Printer into the recess in the lower foam insert Step 11 Place the upper foam insert onto the Printer and gently press it down so it makes a snug fit on the Printer the top
128. he job has an image to be printed or not Magnetic encoder verification Verifies the data that is written to the card before declaring the encoding action to be successful Use Hex format to encode tracks When selected allows the entry of data in hexadecimal values Magnetic encoding type Selections are ISO AAMVA American Association of Motor Vehicle Administrators CUSTOM BINARY and JIS II Japanese Industrial Standard The default will be whatever mag encoder is installed in the printer i e ISO or JIS II Custom and Binary settings are adjusted using the ZXP Toolbox see Magnetic Encoding on page 123 Coercivity Set when the card type is selected via the Card Setup Tab on page 79 Zebra ZXP Series 8 Card Printer User s Manual 95 4 Printer Settings and Adjustments Printing Preferences Black Panel K Optimization Tab The Black Panel K Optimization tab displays available options to optimize black panel printing for the type of image being printed To access the Black Panel K Optimization Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences gt Black Panel K Optimization There is a separate optimization for the front and back side of the card c fam Zebra ZXP Series 8 USB Card Printer Printing Preferences S Card Setup c e al Black Panel K Optimization Color YMC Optimization About Front side black pa
129. he most recent job To access the Advanced tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing Select Properties gt Advanced li Zebra ZXP Series 8 USB Card Printer Properties m _ Color Management Security Device information General Sharing Ports Advanced Always available Available from 12 00 AM 12 00 AM Priority 1 Driver Zebra ZXP Series USB Card Printer New Driver Spool print documents so program finishes printing faster Start printing after last page is spooled Start printing immediately Print directly to the printer 7 Hold mismatched documents V Print spooled documents first E Keep printed documents V Enable advanced printing features Printing Defaults Print Processor Separator Page You can make the printer always available by selecting the Always available radio button or you can limit availability by selecting the Available from radio button and specifying the Available from and To times Click the Apply button and then the OK button To enable spooling Select the radio button labeled Spool print documents so program finishes printing faster Select Start printing after last page is spooled if you want the entire document to be spooled before printing begins This option ensures that the entire document is
130. he preheat value affects the entire image and will darken up edges of fonts fine lines and color edges that are against a white or very near white background In some cases increasing the preheat value too much can cause the white or near white images to print with as light color cast Increasing the preheat might also improve color to color mis registration that may occur for certain images Zebra ZXP Series 8 Card Printer User s Manual 99 4 Printer Settings and Adjustments Printing Preferences About Tab The About Tab shows the copyright and the driver version for the Zebra ZXP Series 8 Card Printer To access the About Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences gt About 100 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Introduction Important Use of the ZXP Series Toolbox is intended only for advanced users and system administrators The ZXP Series Toolbox provides advanced configuration capabilities and tools to manage the operation of your printer Note that the ZXP Series Toolbox is a separate application that works independently from the printer driver P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 101 5 ZXP Series Toolbox ZXP Series Toolbox Access ZXP Series Toolbox Access To access the ZXP Series Toolbox from the printer driver select Start gt Device
131. he top surface of the printed card for added security the dual sided Laminator lays down and seals laminating film on both the top and bottom surfaces of the printed card References to the laminator in this document apply to either the single sided or the dual sided Laminator Zebra ZXP Series 8 Card Printer User s Manual 1 1 Introduction Printer Components Printer Components The following figure shows components of the Printer If the Laminator is present see page 3 for details Printer Door Shown open Transfer Film Take Up Transfer Station Card Slot Transfer Film Supply Print Ribbon Take Up Printhead Print Ribbon Supply Card Cleaning behind card cleaning roller Roller Input Hopper Mag Encoder optional Card Cleaning behind idler cover Cartridge S os e Operator Control y RN Panel OCP x E 07 Smart Card optional Reject Bin Single Card under this cover underneath input feed tray Feed Slot 2 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 1 Introduction Laminator Components Laminator Components The following figure shows components of the Laminator Upper Laminate Cassette Latch Upper Laminate Cassette single sided and dual sided laminators single sided and dual sided laminators Heater Output Hopper Enclosure Lock optional Manual Advance Tool Lower Laminate Cassette Latch Lower Laminate Cassette dual sided laminator only dual si
132. ibility 578 x 952 Orientation Front Back Rotate 180 2 ose nmn Copies 1 Print front image on back side No v Ribbon combination YMCUvK Front YMCUvK Back ees eel Lamination mode Top and bottom v Top Laminate 1 mil full dear top F Bottom Laminate 1 mil full dear bot E Laminate only Co cance C Amy 2 Click on the Test Print button circled above to print the test card see sample test below The printer may need to warm up to operating temperature before printing Test Card Front Test Card Back ZXP S8 SARI Zebra Technologies Corporation Printed on Zebra ZNP Series 8 Werransfer Card Printer waw avbracattd eom zxpseniess E maw zebracerd com buc 11 800 452 4088 NS Cy e Zebra P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 51 3 Operation Manual Card Feed Manual Card Feed A Manual Feed Slot is available for feeding single cards Note that this option works with cards in the Input Hopper Access the Card Setup Tab Select Start gt Devices and Printers Right click on the Zebra ZXP Series 6 Card Printer listing and select Printing Preferences gt Card Setup r fh Zebra ZXP Series 8 USB Card Printer Printing Preferences Cardtypeinuse pyc Image size P640i Compatibility 578 x 952 z Printing options Orientation Landscape v Fro
133. ies gt Security bh Zebra ZXP Series 8 USB Card Printer Properties General Shamn Ports Advanced Color Management Security Device Information Group or user names amp Everyone S CREATOR OWNER R Administrators 01W7RRINGWALD Administrators R Power Users 01W7RRINGWALD Power Users Pemissions for Everyone Print Manage this printer Manage documents Special permissions For special permissions or advanced settings click Advanced Advanced Leam about access control and permissions The Security tab allows you to assign the actual permissions that apply to the print queue You can apply permissions to both users and to groups It is usually considered a better practice to only apply security to groups Both Print and Manage this printer Allow checkboxes must be selected to ensure full functionality of the printer The Advanced Security Settings properties sheet allows you to assign a more comprehensive set of permissions than the basic Security tab found on the printer s properties sheet does For details on security settings click on the Learn about access control and permissions link arrow above P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 75 4 Printer Settings and Adjustments Printer Properties Device Information Tab The Device Information tab provides device information security stat
134. iffusion to transfer film Full color or monochrome reverse transfer printing Single sided and dual sided printing Maximum print speed batch mode i e the same image repeatedly e Single sided Front Only YMC 190 cph YMCK 160 cph e Dual sided Front and Back YMCK YMC Front K Back 170 cph YMCKK YMCK Front K Back 150 cph Photo quality image Over the edge printing on standard CR80 media Microsoft Windows Certified drivers Single card feed capability 150 card capacity feeder 30 mil 15 card reject hopper 30 mil 100 card output hopper 30 mil i Series intelligent media technology Auto calibration of media 21 character soft menu LCD text operator display 304 dpi 12 0 dots mm print resolution 64MB memory standard 2 year unlimited warranty on printer lifetime limited warranty on printhead with Genuine Zebra Supplies Zebra ZXP Series 8 Card Printer User s Manual 155 8 Technical Specifications Specifications Specifications Encoding Options 156 Smart card contact encoder ISO 7816 PC SC Compliant Magnetic stripe encoder ISO 7811 and JIS II new and re encoded tracks 1 2 and 3 high and low coercivity stripe down 30 40 mil card thickness Contact smart card encoder EMV level 1 certified ISO 14443 MIFARE 13 56 MHz and ISO 7816 contact encoder combo FeliCa contactless smart card RFID encoder Communications Interfaces Software USB V2 0 1 1 protocol USB supports plug
135. ification H EA MIC iE 7 Ac cx MIC OBR EU CV HF RFID Els No FC 10003 F OBERE MERU CC Rx Ens dc OE LL Ern RUNS 3 tb232033 LEST 2m vas TATE CREE EO LZe2 o7 9 6 Meas tb AA 7 EO PERE Ae ES SIT LE MBH YET Chinese Notification BERRE ZW S HABE JEER Oa RRC TSAR SIAR MAD KRM SRE CHER AE KRHA BS 2 SAR SRERMRERFES KBE PRR ATRARS MUAH UKHERTRA SRM MAAK KBE AREF KERRE KNFHARRACRSEBENLR RISUS VOSUS TURIS PE TEES F jg Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 8 Technical Specifications 8 02 11b g Wireless Compliance Information 8 02 11b g Wireless Compliance Information P1045430 002 This information applies to printers that have the 8 02 11b g wireless option installed Proprietary Statements FCC Compliance Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed
136. in the lower foam insert P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 215 Step 5 Close the printer door Step 6 Open the laminator door Step 7 Remove the laminate cassette s You can leave unused laminate in the cassette s Step 8 Close the laminator door Step 9 Place the lower foam insert in the carton Step 10 Remove the input hopper and and the output hopper and set them in the cutouts of the lower foam insert Tape the hoppers securely in place Step 11 Place the unit in its protective plastic bag Note In the following two illustrations the protective plastic bag has been omitted for y 7 clarity Note that the strap loops have been colored blue green and red for clarity Step 12 Attach the carrying strap around the unit in the following order a Place loop 1 around the rear of the unit b Place loop 2 around the laminator side of the unit c Place loop 3 around the Card Input and OCP Assembly on the printer side of the unit 216 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Caution The Printer weighs approximately 44 lbs 20 kg use two people to lower it into the shipping carton Step 13 With two people holding the carrying strap carefully lift and place the unit into the recess in the lower foam insert Step 14 Place the two corner blocks on top of the right front and left front corners of the lower foam insert Step 15 Place the upper foam inse
137. inator Card Path see Cleaning Laminator on page 135 When you click the Clean button instructions will appear in the following sequence 1 2 gt 2 NO ow 120 Wait until the transfer temperature falls below 60 C Open the laminator cover remove the laminates top and bottom cassettes and close the cover then click on the OK button Remove the card hopper and click on the OK button Insert the Laminator Cleaning Card in the side slot where the card hopper was located Click on the OK button after inserting the cleaning card Wait until the cleaning process completes The card will eject through the side slot Observe the message Laminator cleaning has been completed successfully Open the laminator cover install the laminates and close the cover Click the Close button to conclude the card transport roller cleaning process Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 5 ZXP Series Toolbox Cleaning Laminator Rollers see Cleaning Laminator Media Feed Rollers on page 136 1 Open the laminator cover remove both laminates prepare an alcohol swab and click the Next button Click the Top button and clean the top feed roller with the alcohol swab until it stops turning Click the Bottom button and clean the bottom feed roller with the alcohol swab until it stops turning When completed install both laminates and click the Close button to conclude the lami
138. inting options Orientation Print on both sides Rotate 180 Copies Print front image on back side No v Ribbon info and options Ribbon type YMCUvK aon FrontK Bai Laminator info and options Laminator Dual sided Top Laminate 1 mil full dear top Bottom Laminate 1 mil full dear bot r A Zebra ZXP Series 8 USB Card Printer Printing Preferences Black Panel K Optimization Color YMC Optimization About Card Setup Encoding Card options Card source Card feeder E Laminate only o cancel ay Card Setup Eabs caesi x iraran a ER eu a EEEa OUS 79 PNCOdNE T3225 cedro cian dekh tee tow Der adu qb ieiunio due 95 Black Panel K Optimization Tab 00 cee eee cece eee 96 Color YMC Optimization Tab osos cic er mme ea e 99 About TA Dy 5 5 inch ueste poto S Pur ae dates a aed debra b loti oec duds 100 The Apply button applies your settings Zebra ZXP Series 8 Card Printer User s Manual The Restore Defaults button restores the tab s default setting values The OK button saves any changes that have been made and closes the page The Help button will enable you to view a corresponding page of help information The Cancel button cancels any changes that have been made and closes the page P1045430 002 Card Setup Tab 4 Printer Settings and Adjustments Printing Preferences Card Setup tab allows the user to adjust selected card and print j
139. inue increasing the back transfer temperature by 5 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 3 e Tf there is no noticeable improvement return the temperature to its default setting and go to Step 3 Zebra ZXP Series 8 Card Printer User s Manual 185 B Setting Custom Card Specifications Step 3 Increase Transfer Output Speed a From the Card Specifications window make a note of the default transfer output speed settings b Increase the appropriate single or double transfer output speed by 0 1 c Click on the OK button Transfer speed Y Y Single Double Input Output Input Output 1 50 1 75 1 50 1 75 d Print a test card e Examine the test card e Tf there is noticeable improvement continue increasing the transfer output speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required If the problem persists contact Zebra Technical Support e Tf there is no noticeable improvement return the transfer output speed to its default setting and contact Zebra Technical Support 186 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 B Setting Custom Card Specifications Irregular Warpage Note Irregular w
140. ions made in the black level area in the black extraction from color images area see Page 84 82 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 4 Printer Settings and Adjustments Printing Preferences Apply black extraction on Option 1 Black text applies black extraction to areas of the image identified as text e g company name address Zebra Technologies Option 2 Black graphics applies black extraction to areas of the image identified as graphics primitives e g lines circles rectangles area fills etc Option 3 Black monochrome bitmaps applies black extraction to areas of the image identified as monochrome data in a bitmap e g logos Zebra ZXP Series 8 Card Printer User s Manual 83 84 4 Printer Settings and Adjustments Printing Preferences Black extraction from color images Print all black data Black extraction from color images Print black with K panel Black level Defined areas Ro i Undefined areas eo D Full card B o Q Black Panel Options Fron SSO La Select black panel extraction type Apply black extraction on gt Disable black extraction V Black text Print YMC composite and K black V Black graphics Set limits on RGB values defined as black 0 to 25 V Black monochrome bitmaps ok cancel RestoreDefauits Help m Print black with K panel e Define
141. is in position and data is being transferred COOLING Ready to accept a print job rollers cooling e g when switching from 2 sided printing to 1 sided printing COOLING Print job received cooling rollers to temperature PRINT JOB WAITING COOLING Cooling printhead to temperature PRINTHEAD TEMPERATURE COOLING Ready to accept a print job laminator cooling e g when WAITING TO LAMINATE switching from 2 sided laminating to 1 sided laminating DIAGNOSTIC Diagnostic testing in progress JOB DATA Data is being transferred from the computer to the printer LAMINATING Print job received laminating in process MAG OPERATION A Magnetic Stripe Card is being encoded i e card is in position and data is being transferred MANUALLY INSERT CARD Waiting for manual card feed this function is set via the Card PRINTHEAD TEMPERATURE FROM FRONT Setup Tab on page 79 OFFLINE Status toggled offline online via the OCP Advanced Settings Menu PRINTING Print job received printing in process READY Ready and at temperature STANDBY Printer is in sleep mode i e power save mode WAIT Performing a self test on startup INITIALIZING WARMING Ready to accept a print job rollers heating e g at startup or when switching from 1 sided printing to 2 sided printing WARMING Print job received warming rollers to temperature PRINT JOB WAITING WARMING Ready to accept a pri
142. ive Roller Step 4 Open the Printer Door by pressing the Door Release button on the top of the Printer Step 5 Locate the area where the Cleaning Cartridge will be installed adjacent to the Input Hopper circled below Step 6 Hold the Cleaning Cartridge by the extended handle Step 7 With the cartridge at about a 30 angle pointing downward insert the lip of the cartridge into the slot until the cartridge seats against the back wall Step 8 Press the front of the cartridge down until it seats all the way down and latches with an audible click Step 9 Close the Printer s Door Zebra ZXP Series 8 Card Printer User s Manual 15 2 Installation and Setup Installing the Cleaning Roller Installing the Cleaning Roller The Cleaning Roller cleans the cards entering the Printer from either the Input Hopper or the Single Feed Input Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Remove the Cleaning Roller from its packaging To avoid contamination always hold the roller by the ends Peel the protective wrapper from the Cleaning Roller Open the Printer Door by pressing the Door Release button on the top of the Printer Locate the area where the Cleaning Roller will be installed circled below Hold the Cleaning Roller by the ends Position the ends of the Cleaning Roller in the slots Push down until the roller fully seats and latches Close the Printer s Door Zebra ZXP Series
143. l Tricolor error 0 Job Leg Sensor Values SavelRestore Voltage 24 24 29V Ribbon BEMF 509 Firnwoce and Lookup Tables Voltage AC 110v Tri color any 516 E Vicensis Voltage RAW 749 Tri color red 357 SAE Mag Tracki 516 ieu am 357 Ceaning Mag Track2 518 Tri color blue 582 Clean Printer Mag Track3 516 Top transfer temp 180 C Clean Laminator Print head temp 38 C Bottom transfertemp 66 C PrintTestCard sk Meaheslirs m S ALA RN RU Sine Ribbon Take up Motor idis n S0 333RPM MO 1117889 mAlin Ib Maec Encoding Ma 0 0012 mA min2 in tb rev2 Ko 88 2434 mA SmartCard Oo o Mb 0 09 mA minlin Ib rev Ka 0 0077 mA min2irev2 Aia Kb 034mAminirev Viol OmAV Configure Security Q Security Roles Print Viewer a Print PRN File Sensor States details the state of each printer sensor Sensor Values details the value of each printer sensor Ribbon Take up Motor lists various electrical characteristics of the motor 104 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Media P1045430 002 5 ZXP Series Toolbox Information e E 2X Toolbox Zebra ZXP Series 8 USB Card Printer E Information A Media Printer Ribbon Details Frinter Sensors Type 101 Initial size 512 Images gt I Description YMCKKI Images remaining 250 Images 49 Laminator B Meet Transfer Film Details Wireless Network Type 104
144. ller Cleaning Card and step through the cleaning process Use the Laminator Cleaning Card and step through the cleaning process Use the Cleaning Swab and step through the cleaning process Use the Laminator Hot Roller Cleaning Card with adhesive and step through the cleaning process Clean Printer Menu UP DOWN SELECT Press the UP button to move up the menu list e Press the DOWN button to move down the menu list e Press the SELECT button to select the item from the list Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 3 Operation Operator Control Panel OCP Wireless Settings Menu RETURN WITHOUT SAVE SAVE SETTINGS NN RADIO CONTROL l nd Enable or disable the Radio Connect your wireless printer to a wireless network via the Wireless Setup Wizard Enable or disable the DHCP Set the IP Address Set the Subnet Mask Set the default Gateway GW Set the Defaults Network Settings Menu UP DOWN SELECT Press the UP button to move up the menu list Press the DOWN button to move down the menu list e Press the SELECT button to select the item from the list To configure the printer for wireless printing refer to the Zebra ZXP Series 8 Card Printer Wireless Reference Manual P N P1035089 001 or Zebra ZXP Series 8 Card Printer Service Manual P N 1013376 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 63 3 Oper
145. mage to the hardware Zebra Supplies P1045430 002 Genuine Zebra supplies meet stringent quality standards and are recommended for optimal printing quality and proper printer performance The ZXP Series 8 printer is designed to work only with Zebra True Colours i Series Ribbons Zebra True Colours i Series Transfer Film and Zebra True Secure i Series Laminates see www zebra com supplies for details C1 Zebra ZXP Series 8 Card Printer User s Manual Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup General Information This section will guide you through the installation and setup of your Card Printer This consists of the following procedures which should be performed in the order presented e Unpacking the Printer 8 e Installing the Card Hoppers lsslssssseeeleee eese 12 Loading Cards 3 s ssssetue bs etw eia xa or E eai 13 Opening the Printer Door tni eae EEEE A A EE 14 Installing the Cleaning Cartridge 0 0 0 0 000 000 lesen 15 e Installing the Cleaning Roller lseeeeee esses esee 16 Loading the Transfer Film 00 0 0 0 0 eee eee 17 e Loading a Print Ribbon 20 00 0000 eee eee ee 19 Loading the Laminate e 21 Connecting POWER ed wg asap anes bh E T ard Gu eae aeons a 33 e Connecting the Printer to your Computer 0000 34 e Installing the Windows Printer Driver lll
146. must not be co located or must not operate in conjunction with any other antenna European Regulatory Information for these Radios Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH IS LI NO The use of this frequency band in France is subject to restrictions You may only use channels 10 and 11 2457 and 2462 MHz on French territory except in those French departments as listed in the table below where channels 1 13 2412 2472 MHz may be used For more information see http www anfr fr and or http www art telecom fr 162 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 01 02 03 05 08 09 10 11 12 16 19 2A 2B 21 24 25 26 27 32 35 Ain Aisne Allier Hautes Alpes Ardennes Ariege Aube Aude Aveyron Charente Correze Corse Sud Haute Corse Cote d Or Dordogne Doubs Drome Eure Gers llle et Vilaine 36 37 39 41 42 45 50 54 55 57 58 59 60 61 63 64 65 66 67 68 Indre Indre et Loire Jura Loir et Cher Loire Loiret Manche Meurthe et Moselle Meuse Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin 69 70 7i 72 75 7T 78 79 82 84 86 88 89 90 91 92
147. n gt lt dmSize Type WORD gt 220 lt idmSize gt lt dmDriverExtra Clean Printer Type WORD gt 1873 lt mDriverExtra gt lt dmFields Type DWORD gt 125955925 lt dmFields gt lt dmOrientation Clean Laminator Type string gt landscape lt dmOrientation gt lt dmPaperSize a Type short gt 257 lt dmPaperSize gt lt dmPaperLength Typez short 286 d mPaperLength dmPaperiiidih Cleaning ry Print Test Card is Type short gt 549 lt dmPaperWidth gt lt dmScale Type short 100 dmScale dmCopies e Pi Card Type short gt 1 lt dmCopies gt lt dmDefaultSource Type string card feuis aci m M feeder dmDefaultSource gt lt dmPrintQuality Types short s0 mPliniQualitys im Color Type short 2 mColor dmDuplex Type short 1 dmDuplex dmYResclution Technology Type short 5300c mYResolution dmT TOption Te short 1 dmTTOption dmCollate n Type short gt O lt idmCollate gt lt dmF ormName Type BYTE gt Edae to Magnetic Encoding edgeddmFormNamez lt dmNup Type DWORD gt 0 lt idmNup gt lt dmICMMethod Types DWORD gt I lt idmlc MMethod gt c miCMintent Smart Card Type DWORD gt 2 lt dmiCMintent gt lt dmMediaType Wescdseun PiecDHORD aiher yoe HagDate cag ncodeEnabled i r ype sadam ype gt lt I Magi Advanced Security A Type STRING syesciMagEncodeEnabled MagVerifyRequired Carine Sposi Type STRING syes lt MagVerify Required gt lt Magkn
148. n no Rotation no Printtype YMC Printtype K Technology Select a File to View Magnetic Encoding res ae cw S Ma cer Selecta PRN fle C ProgramDatalZXP Series SiLibran di Browse Print _ Advanced Security Configure Security Q Security Roles 2 From the Browse window locate and select a PRN file 3 Click the Open button 4 View the PRN file 5 If satisfied with the selection click the Print button Successfully printing the PRN file indicates that the printer and data communications to the printer are set up and configured properly 130 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Cleaning 6 Cleaning Caution PROTECT YOUR FACTORY WARRANTY The recommended maintenance procedures must be performed to maintain the factory warranty Other than the recommended cleaning procedures described in this manual allow only Zebra authorized technicians to service the Printer NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a high pressure air compressor to remove particles from the printer the Printer Clean your Printer using the Cleaning Cards provided The regular use of these cards will clean and maintain important parts of your printer that cannot be reached including the Printhead Transport Rollers and optional Magnetic Encoder Station Printer usage total number of car
149. n play printer identification USB and internal 10 100 Ethernet Standard Microsoft Windows Certified Printer Drivers Supported Windows XP Windows Vista Windows 7 Windows Server 2003 32 bit and 64 bit certified Driver Features Graphical card orientation setting to visualize card printing setup and configuration Card type setting eliminates unnecessary setup and configuration settings Complete graphical control over area and element selection of black extraction parameters insures true black and color printing exactly where you want it on the card Auto sensing of print ribbon type ZXP Toolbox Printer configuration tools and utilities for complete control over all printer functions and features Optional password protection setting to prevent accidental or unauthorized printer configuration changes User role based features enables true security printer operations Complete technology card management enables setup and testing of all printer and encoder features and functionality Printer test cards and diagnostics utilities ensure error free printing and fast troubleshooting capabilities Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 8 Technical Specifications Specifications Card Compatibility e Card Thickness 30 40 mil Card Size ISO 7810 format Type ID 1 CR 80 Card Material ABS PVC Composite TESLIN Composite PET PETG Polycarbonate PVC Agency Approvals Zebra ZXP Series 8 Ca
150. nator rollers cleaning process Laminator Oven see Cleaning Heater Assembly Rollers on page 138 B YS NM Wait until the transfer temperature falls below 609C Open the laminator cover remove the oven assembly and click the Next button Clean both rollers with the adhesive card and click the Next button when completed Install the oven assembly and click the Close button to conclude laminator oven cleaning process Zebra ZXP Series 8 Card Printer User s Manual 121 5 ZXP Series Toolbox Print Test Card Print Test Card Print Sample Card 1 View the Test Card Library Use the scrollbar to view all the selections Note that the sample cards in the Test Card Library are bmp images stored in the following default location C ProgramData ZXP Series 8 Library or Click on the Add button then browse to and select an image of your own to add to the Test Card Library tg zx Toolbox Zebra ZXP Series 8 USB Card Printer E ER eS Information 4 PrintSample Card Printer Test Card Library Printer Sensors Front Side Back Side Media T DL g Hii Laminator he i i 1 8 Wired Network LI BL b Wireless Network M AquariumMem bc39 bmp bc 128 C bmp Configuration Job Log 1 Q SavelRestore SetAs Front Sets Beck A44 Remove Printing Preferences Firmware and Lookup Tables Wireless Settings Print Sample Card _ Print Configuration Test
151. nel Optimize for Text Barcode Pictures Back side black panel Optimize for Text 5 Barcode gt Pictures Mixed K panel destruction ElFrot Back Monochrome conversions Dither error diffusion z Front Preheat 50 x 50 Restore Defaults J Optimize for There is a separate optimization for Text Barcode Pictures and Mixed for the front and back side of the card Kpaneldestruction Renders the used K panel unreadable Monochrome conversions This section is used to control multi tone printing when using one color ribbon The available options are Dither error diffusion default Dither 6x6 halftoning Dither 8x8 halftoning Dither pure black on white and Send as grayscale see next page for details Front and Back Preheat This function controls the intensity of the black panel image The higher the value the darker the image and vice versa Values range from 50 to 50 default 0 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Monochrome Conversion P1045430 002 Printing Preferences The monochrome panels in the ribbon can only print binary pure on or off images Monochrome conversion is used to convert continuous tone 8 bit per pixel RGB or gray image content into binary 1 bit per pixel content Color Image The sample image to the right is the original color image used to make the following monochrome
152. nfiguration Job Leg B gt Save Restore Lookup Tables lx pua TOM Currently applied LUT ZXPSDefLut1 09 09 11 wit Printer Settings Select LUT to download to printer r Spa P Defaut LUT ZXP8DefLut1 09 09 11 Cleaning Custom LUT Clean Printer las Download selected LUT Clean Laminator Do mont t Print Test Card SS p Save installed LUT to Host Print Sample Card peeaire E Technology Magnetic Encoding Smart Card Advanced Security Configure Security Q Security Roles Print Viewer Print PRN File Firmware and Settings Caution Do not turn power OFF while the printer is downloading and or updating the new firmware Select Firmware to Download Use this option to install the firmware downloaded from the Zebra web site at http zebra com under Drivers amp Downloads 1 Click the Download button 2 From the Browse window locate the downloaded firmware BIN file type and click the Open button 3 Readthe ZXP Toolbox caution message If you are satisfied with the download click the OK button to install the firmware otherwise click the Cancel button to abandon the firmware installation Check Firmware Updates Not implemented 112 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Configuration Lookup Tables SavelRestor PERS Lookup Tables Currently ap
153. ng Performance option Standard error recovery Medium v Transfer Temperature Offset Top single 0 Bottomsingle 0 Bottom double g c Top double a C Print Position Film print X offset 10 dots 9 Film print Y offset 5 mils o Print Head Serial Number 91 00043 Resistance 3579 ohms gt Saye Settings Advanced Settings OCP This section allows you to change the Language displayed in the Operator Control Panel English French Spanish German Portuguese or Italian and adjust the LCD Contrast level selected the level ranges from 20 to 50 Wired Network Configuration This section allows you to change the various network configuration parameters DHCP SNMP IP address Gateway Subnet mask and MAC address Zebra ZXP Series 8 Card Printer User s Manual 115 116 5 ZXP Series Toolbox Configuration Print Performance Setting Performance options from the dropdown menu include No error recovery None The printer provides high throughput with a hands off error recovery policy This allows the host to have full control over how jobs are retried if at all In this mode there can be more than one job in the system at any time If there is any job in the system i e printer or laminator and an error occurs the job will not be automatically retried by the system after the error is cleared In addition jobs already in the printer that were sent after
154. nical Support disconnected 17002 LAMINATOR FAILED Laminator was detected by the printer but Contact Zebra Technical Support INITIALIZATION was unable to communicate to it 17003 LAMINATOR UNKNOWN An unknown error has occurred this is Press RETRY on the OCP ERROR an indication of a FW problem and should not occur 17004 MISSING LAMINATOR MAB An error occurred when reading the RFID a Check laminate orientation Tag by trying to communicate to the b Power cycle the printer and retry Laminator MAB Media Authentication Board 17005 TOP LAMINATE FEED FAIL Top laminate cartridge is not installed Remove reposition and re install the properly top laminate cartridge Cartridge is not removed when that Remove the top laminate cartridge side of the card is not being laminated e A mis cut piece of laminate rare is obscuring the media sensor Remove the mis cut piece of laminate 17006 BOTTOM LAMINATE FEED Bottom laminate cartridge is not Remove reposition and re install the FAIL installed properly Cartridge is not removed when that side of the card is not being laminated bottom laminate cartridge Remove the bottom laminate cartridge P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 147 7 Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 17007 TOP LAMINATE Improperly prepared registere
155. ns gt gt gt and lt lt to make specific ZXP Toolbox Features available to or restrict specific features from the selected user 3 When satisfied with the selection click the Save button At the next login the user will only see or have access to the features previously granted P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 129 5 ZXP Series Toolbox Print Viewer Print Viewer When you print a PRN file you print directly to the printer bypassing computer applications and associated printer drivers This utility can be used to ensure that your printer is working properly by isolating it from driver related and communication related issues Print PRN file e To send a PRN file to the printer 1 Click the Browse button e mE a IB 2x Toolbox Zebra ZXP Series 8 USB Card Printer N j SE Information a PrintPRN file _ _ Printer Printer Sensors Media Laminator Wired Network Wireless Network Configuration a Job Log Q SavelRestore PRN File Settings 69 Fiore wed Lookup Tables Source card feeder Image width 1024 Wireless Settings Destination eject Image height 648 Printer Settings Doubleside yes Copies 1 Cleaning a Delete no Fronton back mo Clean Printer Orientation landscape Card type PVC Clean Laminator Front Side Back Side pert T Sharpness normal Sharpness normal e Print Sample Card Rotatio
156. ns to this equipment not expressly approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Radiation Exposure Statement applicable to 15 247 device only P1045430 002 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum 20 cm between the radiator and your body This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter unless authorized to do so by the FCC Zebra ZXP Series 8 Card Printer User s Manual 159 160 8 Technical Specifications Declarations of Conformity Industry Canada Notice This device complies with Industry Canada ICES 003 class A requirements Cet quipement est conforme a ICES 003 classe A de la Norme Industrielle Canadienne This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Japanese Not
157. nt 3 Back Rotate 180 None x uw Copies ils Print front image on back side No v Test Print Ribbon info and options Ribbon type Ribbon combination YMCUVK MCUvK Front YMCUvK Bak aiana sata ives peter Laminator info and options Laminator Dual sided Lamination mode Top and bottom v Top Laminate 1 mil full dear top i Bottom Laminate 1milfull dear bot E Laminate only 1 From the Card source dropdown menu select Single card feed slot circled above 2 Click on the Apply button and then click on the OK button 3 For demonstration purposes click on the Test Print button Note that the Printer may need to warm up to operating temperature before printing 52 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 3 Operation Manual Card Feed 4 Insert a single card into the slot in the correct orientation Do not feed more than one card at a time Caution DO NOT bend cards or touch print surfaces as this can reduce print quality A The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible 5 The printer will feed in the card and start printing 6 Once the printing job is complete the card is ejected from the printer into the Output Hopper P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 53 3 Operation Operator Control Panel
158. nt job laminator warming e g when WAITING TO LAMINATE switching from 1 sided laminating to 2 sided laminating WARMING Warming printhead to temperature WARNING Indicates that additional OCP instructions need to be performed e g PRINT RIBBON LOW etc Zebra ZXP Series 8 Card Printer User s Manual 55 3 Operation Operator Control Panel OCP Warning Messages Warnings alert the operator to action that should be taken the printer will generally continue operation WARNING DESCRIPTION Printer will still operate BOTH LAMINATES LOW Indicates that the Top Laminate cassette and the Bottom Laminate cassette are low BOTTOM LAMINATE LOW Indicates that the Bottom Laminate cassette is low see Loading the Laminate Section 2 CLEAN FEEDER Indicates that the Feeder needs cleaning CLEAN FRONT CARD PATH Indicates that the Front Card Path Y Drive Rollers needs cleaning see Cleaning the Printer Section 6 CLEAN LAM CARD PATH Indicates that the Laminator Card Path needs cleaning see Cleaning the Laminator Section 6 CLEAN LAM MED ROLLERS Indicates that the Laminator Media Feed Rollers need cleaning see Cleaning the Laminator Section 6 CLEAN LAM OVEN Indicates that the Laminator Transfer Path Heated Rollers needs cleaning see Cleaning the Laminator Section 6 CLEAN SIDE CARD PATH Indicates that the Side Card Path X Drive Rollers needs cleaning see Cleanin
159. o the terms of this Agreement Subject to the terms of this Agreement Zebra hereby grants you a limited personal non exclusive license during the term of this Agreement to use the Software solely and exclusively for your internal use for the operation of your associated Zebra printer s and for no other purpose To the extent that any portion of the Software is provided to you in a manner that is designed to be installed by you you may install accept the Step 12 This will bring up the Customer Information window Enter your name and the name of the company for which you work and then click the Next button Zebra Technologies Ina is cl tetas III cone Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Installing the Windows Printer Driver Step 13 Identify the printer e Setup will search for the Ethernet printers in the network and display the available printers Select the desired printer and then click the Next button Ofr Enter the Printer IP Address directly example circled below and click the Next button MAC Address DO 1E C9 61 60 E5 00 07 4D 36 84 F5 00 07 4D 36 8C 3F 00 07 4D 36 81 18 Serial No Queuel 060100800036 060110400045 06091500014 intaia mr mECSSN Step 14 Enter the location of the printer and add any applicable comments and then click the Next button Location Comment Instali siei
160. ob parameters To access the Card Setup Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences gt Card Setup Ss m fm Zebra ZXP Series 8 USB Card Printer Printing Preferences A ___Black Panel K Optimization Color YMC Optimization About Card Setup Encoding Card options Card source Card feeder Card Destination Output hopper Card type in use PVC Image size P640i Compatibility 578 x 952 Mi Printing options Orientation Print on both sides Rotate 180 Copies i m Print front image on back side No 7 Test Print Ribbon info and options Ribbon type Ribbon combination vc YMCU Front YHCUvK Back mui pea EK Front Uv Back Uv Laminator info and options Laminator Dual sided Lamination mode Top andbottom v Top Laminate 1 mil full dear top Bottom Laminate 1 mil full dear bot E Laminate only Card options allows the user to select the card source card destination card type in use and image size Card source Single card feed slot Card feeder default Already in printer for third party applications that use this feature Card Destination Output hopper default Reject tray Leave in printer for third party applications that use this feature P1045430 002 Zebra ZXP Se
161. of the upper foam insert should be even with the upper edge of the Shipping Carton Step 12 Close the Shipping Carton Step 13 Tape the Shipping Carton securely 214 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 Appendix H Packing the Printer with Laminator for Shipment Introduction If the printer is to be shipped it is important to use the original packing and shipping material to prevent damage to the Printer If the original material is lost a replacement Shipping Kit can be ordered from Zebra see the Spare Part Kits listing in the Service Manual or check the Partner Zone at www zebra com Procedure s Note The specifics of the shipment and the printer s condition may influence which of the y 7 following steps are followed common sense should prevail Step 1 Remove any cards from the Input and Output Hoppers Step 2 If the unit still has power applied and is turned on and is still connected to the host computer set the unit s power switch on the back of the printer part of the unit to the OFF position and disconnect the interface and power cables Step 3 Open the printer door and remove the print ribbon and transfer film If you wish to save the print ribbon and transfer film for future use we suggest you place them in sealable plastic bags for storage so they do not dry out or get dirty Step 4 Remove the cleaning cartridge and cleaning roller and place them in the cutouts
162. or the speeds are too slow Step 1 Decrease Front Transfer Temperature a Go to the Card Specifications window see Section B 3 b Make a note of the default front transfer temperature settings c Decrease the appropriate single or double side front transfer temperature by 5 d Click on the OK button Transfer temperature C Single side Double side Front 170 Back 75 Front 170 Back 160 e Print atest card see Section B 3 f Examine the test card e If there is noticeable improvement continue decreasing the front transfer temperature by 5 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required otherwise go to Step 2 e If there is no noticeable improvement return the temperature to its default setting and go to Step 2 184 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 Step 2 B Setting Custom Card Specifications Increase Back Transfer Temperature a From the Card Specifications window make a note of the default back transfer temperature settings b Increase the appropriate single or double side back transfer temperature by 5 c Click on the OK button Transfer temperature C Single side Double side v Front 170 Back 75 Front 170 Back 160 d Print a test card e Examine the test card e If there is noticeable improvement cont
163. ormation Wired Network This information cannot be edited or changed by the user however this information may be useful for network administrators in diagnosing or evaluating wired network status r n ZXP Toolbox Zebra ZXP Series 8 USB Card Printer HE remm Information a Wired Network Printer Network Configuration Printer Sensors IP address 10 1 24 38 Gateway 10 124 1 Media Subnet mask 255 2552550 MAC address 00 07 4d 36 80 b9 Laminator Wireless Network Configuration a lA B 84 Joblog SavelRestore Firmware and Lookup Tables Wireless Settings Printer Settings Cleaning Clean Printer Clean Laminator Q Print Sample Card mde A Magnetic Encoding SmartCard Advanced Security a Configure Security Security Roles Print Viewer A Print PRN File Network Configuration IP address Internet Protocol Each computer that connects to a network or the Internet must have a unique address IP address numbers are in the form x x x x e g 169 254 100 2 Most networks use DHCP or AutoIP to dynamically assign IP addresses however a device can be manually assigned a static IP address Gateway A dedicated device router or computer that connects two different networks For example a computer on an Ethernet network may act as a gateway between the network and the Internet Subnet ma
164. osite image appears as a dark shade of gray and not machine readable For example a visually black barcode printed with Y M and C will not be detectable by most barcode readers and is not a true Visible Black color The remedy for this is to extract the black In other words print the same text graphics or barcode using the K black panel on top of the YMC barcode You can also choose to print only in K omitting YMC from that region Depending on the application used to design the card layout different elements of the card image may be identified in different ways to the printer driver The printer driver needs to recognize four types of basic elements 1 Black text 2 Black monochrome graphics lines circles rectangles and area fills 3 Black monochrome bitmap images These elements may not always be sent to the driver as expected For example a barcode may be sent as black text a series of black area fills or a black monochrome bitmap Results will depend on the application used to create the card design Another variable again controlled by the card design application is the precedence stacking order of the various element types in the event that one or more of them overlap 86 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 4 Printer Settings and Adjustments Printing Preferences If the printer is set up to print both YMC and K on the same side text lines and pixels ar
165. ot want transfer film to be placed in the example below the signature panel SEI H C Untitled Paint l Home View al o a a i ol 29 an Clipboard Image Tools Brushes Shapes ze Colors Save the image file as a 1 bit monochrome bitmap e g lt filename gt bmp Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printing Preferences Encoding Tab P1045430 002 To access the Encoding Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences gt Encoding eh Zebra ZXP Series 8 USB Card Printer Printing Preferences ___Black Panel K Optimization Color YMC Optimization About Cadsetp 0 Encoding Magnetic encoding Disable magnetic encoding C Encode only V Magnetic encoder verification ID CARD Use Hex format to encode tracks mmm Magnetic encoding type ro p Coercivity High Set via card type from Card Setup tab Restore Defaults IN Me M eI Magnetic encoding The Coercivity option is set automatically by the Card Type In Use selection made on the Card Setup tab All other options are user selectable Disable magnetic encoding Prevents the printer from encoding a card whether the job has magnetic encoding data in it or not Encode only Disables printing whether t
166. ote Access to this feature is controlled via Advanced Security gt Security Roles The Wireless Settings screen allows you to connect a printer to a wireless network or change the printer or network settings after you have installed the printer For details on the functionality of this screen refer to the Wireless Reference Manual P N P1035089 001 Information Printer Printer Sensors Media Laminator Wired Network Wireless Network Job Log SsvelRestere Q Firmware and Lookup Tables Seinas Clean Printer Q Clean Laminator Q Print Sample Card r I ZX Toolbox Zebra ZXP Series 8 USB Card Printer Configuration a Print Test Card Technology Magnetic Encoding Smart Card Advanced Security Configure Security Security Roles Print Viewer Print PRN File De Ea Wireless Settings Wireless Access Points ssip BSSID Channel Privacy Signal Securty Scan Wireless Configuration 7 Enable DHCP E Enable SNMP IP address 192 168 125 30 Subnet mask 255 255 255 0 Gateway 0000 SSID AM108 BSSID E2 51 C3 8D B9 6C Channel 0 s Security none Encryption none Key Connect Save toad There are two approaches that can be used to configure the printer s wireless settings e Ifall the necessary information is known SSID BSSID Channel Se
167. plied LUT ZXP8DefLut1 09 09 11 Select LUT to download to printer Defaut LUT ZXP8DefLut1 09 09 11 iFirmware and Lookup Tables Wireless Settings Printer Settings Cleaning Custom LUT Clean Printer P d selected LUT Clean Laminator jected LU Print Test Card eee Save installed LUT to Host Q Print Sample Card A Look Up Table LUT is used to transform a range of input colors into a range of output colors Use this toolbox option to save and install LUTs either Default or Custom To save the current LUT either Default or Custom 1 Click the Save Installed LUT to Host button 2 From the Browse window name the LUT and specify the desired saved file location e g C ProgramData ZXP Series 8NLUTS 3 Click the Save button To install reinstall the Default LUT 1 Click the Default LUT radio button 2 Click the Download selected LUT button 3 Click the OK button when the LUT installed successfully pop up appears To install a Custom LUT 1 Click the Custom LUT radio button 2 Click the Download selected LUT button 3 From the Browse window locate and select the Custom LUT e g CAProgramDataNZXP Series S LUTS filename gt 4 Click the Open button Click the OK button when the LUT installed successfully pop up appears P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 113 5 ZXP Series Toolbox Configuration Wireless Settings N
168. printing on magnetic stripe Places a no print zone around the magnetic stripe area Inhibit printing on smartcard contact Places a no print zone around the smart card chip area Custom file based inhibit area See below Bitmap based inhibit panel area This option is enabled when Custom file based inhibit area is selected from the dropdown menu To locate the bitmap click on the Browse button to bring up a dialog for choosing the file To create a bitmap based inhibit panel area see next page P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 93 4 Printer Settings and Adjustments Printing Preferences To create a bitmap based inhibit panel area Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 94 Open a new image file in a drawing program e g Microsoft Paint In the Paint menu select Properties Image Properties File Attributes Last Saved Not Available Size on disk Not Available Resolution 96 DPI Units Colors Inches Black and white Centimeters Color Bixels Width Height 213 Default cn Under Units click the unit of measurement you want to use for the width and height e g inches Type the measurements of the card in Width and Height e g 3 370 by 2 125 Under Colors select the Black and White radio button Click the OK button With the drawing tool draw and fill with black the area on the card where you do n
169. r Re boot and start over with Step 5 42 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Installing the Windows Printer Driver Step 8 The InstallShield Wizard window will open To proceed with the installation click the Next button Welcome to the InstallShield Wizard for Zebra ZXP Series 8 Card Printer T S Zebra Insteall icd Wal fi IET 8 I0 mmm 70 Step 10 Ensure that you have powered ON the network printer and it is reachable from the PC and then click the OK button Ensure that you have powered on the network printer and it is reachable from the PC P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 43 44 2 Installation and Setup Installing the Windows Printer Driver Step 11 This will bring up the License Agreement window To proceed with the installation select the Z accept the terms of the license agreement option and then click the Next button License Agreement Plea Please read the terms of this End User License Agreement the Agreement carefully The Agreement is a legal agreement between you either an individual or a single entity and Zebra Technologies International LLC Zebra for the Zebra computer software E xe S L Grant of License The Software is protected by copyright and other intellectual property laws and international treaties The Software is licensed to you and not sold subject t
170. rd Printer complies with following applicable directives and standards for the ITE Residential Commercial amp Light Industry environments For US Canada Mexico Australia amp NZ e FCC Class A cfr47 Part 15 Subpart B e Part15 Subpart C Canadian STD RSS 210 e NOM ETL Mexico e TEC 60950 1 2005 A1 2009 EN 60950 1 2006 A 11 2009 A12 2011 A1 2010 AC 2011 UL 60950 1 2007 R12 11 CAN CSA C22 2 N0 60950 1 07 A1 2011 e EN60950 EN60950 1 Safety Standard TUV amp NRTL e C Tick Australia e For Europe Applicable Directives and Supporting Standards 2004 108 EC EMC Directive CISPR22 2009 EN 55022 2010 Class A CISPR24 2010 EN 55024 2010 EN 61000 3 2 2006 A2 2009 EN 61000 3 3 2008 2006 95 EC LVD Directive EN60950 1 CB Scheme WLAN Enabled Applicable Directives and Supporting Standards 99 5 EC R amp TTE Directive EN 301 489 17 V1 2 1 EN 300 328 V1 7 1 RFID Enabled Applicable Directives and Supporting Standards 99 5 EC R amp TTE Directive EN 301 489 3 V1 4 1 EN 300 220 2 V2 1 2 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 157 8 Technical Specifications Specifications Electrical e Single phase AC power e Auto switching Power Supply 90V 264V AC RMS and 47 63 HZ 50 60 Hz nominal Power Consumption Printer only Idle Printing Initializing Warm up Sleep 100 W 150 W 300 W 20 W Power Consumption Printer Laminator gt Note Osprey printer setup temperatur
171. red correctly with the Printer and the host computer on the same subnet If you are not sure how to verify this or change the configuration consult someone knowledgeable on Ethernet Networks Note To install the USB driver see Page 36 Step 1 If not already done connect power to the printer Turn power ON Step 2 Connect the Ethernet port on the rear of the printer to the Ethernet network connection or directly to the computer s Ethernet port Step 3 Ensure that the Printer s power switch in the ON position Step 4 Insert the User Documentation and Drivers CD into the CD drive of the host computer The Main Menu will open Step 5 From the Main Menu click Install Printer Driver Step 6 If an older Printer and Driver is installed on your computer the Welcome window will be displayed otherwise go to Step 8 Zebra ZXP Series 8 Card Printer InstallShield Wizard tures to add or select currently installed features Install Shit Step 7 In the Welcome window choose the maintenance operation to be performed a Select Modify to upgrade the older printer driver click the Next button and follow the screen prompts When the Maintenance Complete window appears click the Finish button The upgrade is complete b Select Remove to remove the older printer driver click the Next button and follow the screen prompts At the end of the uninstall process you will be asked to re boot your compute
172. rega hi dea RR em hist 156 Declarations of Conformity 000 c cette 159 8 02 11b g Wireless Compliance Information llle 161 A Printer Configurations 000 e eee eee 165 B Setting Custom Card Specifications 167 C Network Operations 0 20 eee eee eee eee eee 191 D Wireless Network Operations 00 cece eee eee eens 199 E Magnetic Card Encoder 0 00 cece cece eee eee eens 201 F e Smart Card Optlons 22 io osea rh Re RR aes t 207 G Packing the Printer for Shipment sleee 213 e Worldwide Support soio sauer Rn RR 219 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 1 Introduction Description P1045430 002 This manual contains installation operation and maintenance information for the Zebra ZXP Series 8 Card Printers manufactured by Zebra Technologies Corporation Zebra ZXP Series 8 Card Printers use reverse transfer printing technology to create photo quality and over the edge images on plastic identification cards Zebra s reverse transfer printers provide fast throughput and a range of encoding options for a variety of markets and applications This manual describes single sided and dual sided ZXP Series 8 Card Printers and dual sided ZXP Series 8 Card Printers with either a single sided or dual sided Laminator The single sided Laminator lays down and seals a laminating film on t
173. ries 8 Card Printer User s Manual 79 80 4 Printer Settings and Adjustments Printing Preferences Card type in use allows the user to specify the type of card being used Based on the selection the printer automatically adjusts the transfer roller temperature and input and output transfer speed for optimum print quality If none of the provided card types matches the actual user card type or you are unable to achieve desired results using any of the provided card types then you may specify your own parameters using the Custom 1 arrow below and Custom 2 selections see Appendix B Setting Custom Card Specifications for details r Card Specifications gt Card type Part number Thickness Jinches mils Coerdvity None E Mag stripe Cal table El contact encode Contactless encode Transfer temperature C Single side Double side printing printing Front 0 Bak 0 Front 0 Bak 0 Transfer speed Single Double Input Output Input Output 0 00 0 00 0 00 0 00 Lamination adjustments Temperature adjustments Top Bottom Speed adjustment 0 0 0 00 For more information please email cardtestingservice zebra com Save Restore Restore Defaults ae Cancel For help setting the specifications for your card type contact the Zebra Card Testing Service at Phone 866 569 9086 Toll Free Email cardtestingservice zebra com Note that the you can rename Custom 1 and Custom 2 an
174. rst A sufficient number of leading zeroes should be prepended to offset the start sentinel by approximately 0 3 7 5 mm from the right hand end as in the ISO format Care should be taken to ensure that the payload data does not exceed the capacity of the tracks at their specified recording densities In the binary mode out of range data is not recorded and no error condition will result A CR 80 size card has a nominal capacity of 252 bits per track at 75 BPI and 708 bits at 210 BPI These capacities equate approximately to 31 hex bytes 248 binary bits and 88 hex bytes respectively JIS II data format is the Japanese Industrial Standard for magnetic stripe encoding JIS II data format is used to encode a single track on a standard ISO magnetic stripe card The JIS II Data Format uses a 7 bit 128 character set i e the 7 bit ASCII Table with some entries representing Japanese characters The JIS II track is wide covering ISO Tracks 1 and 2 Encoding is 210 bpi character size is 8 parity is even the start sentinel is 96 the start sentinel offset x0 001 is 197 and the end sentinel is Zebra ZXP Series 8 Card Printer User s Manual 205 E Magnetic Card Encoder Encoder Macro Commands With ZXP Series 8 printers we provide support for pass through mag encoding commands The application developer or user can use a preamble or Macro to indicate to the driver that the data following the Preamble or Macro is to be mag en
175. rt on the rear of the printer to an Ethernet Network Port Step 2 Turn the printer s power switch to the ON position 4 4 P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 35 2 Installation and Setup Installing the Windows Printer Driver Installing the Windows Printer Driver Installing the USB Printer Driver Note To install the Ethernet driver see Page 42 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 36 If not already done connect power to the printer Turn power OFF O Connect the USB port on the rear of the printer to the computer s USB port Ensure that the Printer s power switch is in the OFF O position Insert the User Documentation and Drivers CD into the CD drive of the host computer The Main Menu will open From the Main Menu click Install Zebra Printer Driver If an older Printer and Driver is installed on your computer the Welcome window will be displayed otherwise go to Step 8 Lm SSS Zebra ZXP Series 8 Card Printer InstallShield Wizard Install Sad In the Welcome window choose the maintenance operation to be performed a Select Modify to upgrade the older printer driver click the Next button and follow the screen prompts When the Maintenance Complete window appears click the Finish button The upgrade is complete b Select Remove to remove the older printer driver click the
176. rt onto the unit and gently press it down so it makes a snug fit on the unit the top of the upper foam insert should be even with the upper edge of the carton Step 16 Place the laminate cassette s in the cutout s of the upper foam insert The interface and power cables can be placed next to a rib in the upper foam insert Step 17 Close the shipping carton and tape it securely P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 217 218 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 APPENDIX I Worldwide Support For Technical Support or Repair Services contact the appropriate facility listed below North America and Latin America Technical Support T 1 877 ASK ZEBRA 877 275 9327 1 847 913 2259 E ts zebra com North America and Latin America Repair Services Before returning any equipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Services for a Repair Order RO number Mark the RO number clearly on the outside of the box Ship the equipment freight prepaid to the address listed below Zebra Technologies Repair Services 333 Corporate Woods Parkway Vernon Hills IL 60061 webform www zebra com repair T 1 877 ASK ZEBRA 877 275 9327 E repair zebra com P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 219 220 I Worldwide Support Europe Middle East and Africa Technical Support
177. rypto none 0dB Rate 0 Link lost 0 00 00 00 00 00 00 Received 0 Byte received 0 0 Unicast packets 0 0 Non unicast packets 0 0 Discard packets 0 0 Eros 0 0 RTS failure 0 0 ACK failure D o Rixcfrag D o Muticast receive frame 0 0 FCS eror 0 o Transmission frame 0 o Tic Retry 0 0x Fx Duplicate o o 192116812530 Gateway 0 0 00 2552552550 MAC address 00 19 88 22 03 53 Click save button to save all wireless info as XML fies Save The Save button saves your wireless settings as XML files The XML files are stored in the following default location C ProgramData ZXP Series 6NConfig Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 5 ZXP Series Toolbox Configuration Configuration Job Log Note Access to this feature is controlled via Advanced Security gt Security Roles The Job Log is a utility that builds a text file with separators The only data that is logged is what is selected from the list in the contents area The data set can be uploaded at any time to a central archive thus providing a means for security officers to validate a card by comparing it with tamper proof real data r n Id 2x Toolbox Zebra ZXP Series 8 USB Card Printer DB 99 SS Information A Job Log Printer V Enable logging Printer Sensors Log File Definition Media T Create new log file each day Laminator Filename
178. s fam Zebra ZXP Series 8 USB Card Printer Properties General E Zebra ZXP Series 8 USB Card Printer Print to the following port s Documents will print to the first free checked port Port Description Printer 7 COMI Serial Port E COM2 Serial Port Serial Port Serial Port P 10 1 2 Virtual printer portfor Zebra ZXP Series 8 USB Card Pr 10 1 2 Virtual printer port for Zebra ZXP Series 8 USB Card Pr P 10 1 4 Virtual printer port for Zebra ZXP Series 8 USB Card Pr Add Port Delete Port Configure Port V Enable bidirectional support V Enable printer pooling Step 3 Select the Enable printer pooling checkbox arrow above Step 4 Select the three printers by clicking on the associated checkbox circle above 196 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 C Network Operations Using the Printer Pool P1045430 002 Note Send print jobs to the printer pool not to an individual printer When the first printer has taken as many jobs as it can handle that being two jobs one to be printed immediately the other waiting the following jobs spill over to the second printer and then to the third printer Note that if you are only printing two jobs they would both go to the first printer Pooling is a spill over methodology It does not balance printer usage Once the pool has been set up
179. s and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printer properties gt Device Information gt ZXP ToolBox ie dk Zebra ZXP Series 8 USB Card Printer Properties General Sharing Ports I Advanced Color Management Security Device Information Device information Model ZXP Series 8 Printer Type Double sided Main board Fw FZ8ME 00 27 00 Laminator Dual sided HCB Fw FZ8HE 00 25 00 intemal Memory 65536 KB MAB Fw FZ8RE 00 09 00 IP address 10 1 24 38 Laminator Fw FZ8LE 00 81 00 External memory 16384 KB Laminator MAB Fw FZ8RE 00 09 00 Printer status Ready Driver version DZ8CG 04 00 09 MAC address 00 07 4d 36 80 9 Printer S N 06C091500013 Laminator S N 000000000000 Wireless IP 0 0 0 0 Wireless MAC 00 19 70 13 63 5 Security Passkey protection Disabled Host authentication Disabled Data security password Disabled Printer usage Total no of cards printed 0 Total no of cards laminated 0 ZXP Toolbox The ZXP Toolbox can also be accessed via Start gt All Programs gt Zebra ZXP Series 8 Card Printer gt ZXP ToolBox Important If you have Administrator Privileges and the ZXP Toolbox Security Roles tab is not visible you will need to access the ZXP Toolbox as follows Select Start gt All Programs gt Zebra ZXP Series 8 Card Printer Right click on ZXP Toolbox and from the pop up menu
180. s not usually true for non homogeneous cards made of a mix of metals and plastics due to the widely different thermal properties of the materials Surface finish glossy vs matte Whether the card has a magnetic stripe more prone to warp especially low coercivity LoCo cards identifiable by a brown stripe instead of the common high coercivity black stripe and Whether the card is a smart card often containing asymmetrically distributed thermally conductive dissimilar components which can make warp reduction more challenging Even cards sold as typical PVC may not all be similar in terms of retransfer behavior given their exact binders fillers pigmentations and other materials ratios While many competitive retransfer printers tend to disavow PVC because it can be difficult to use in their retransfer printers a prime ZXP Series 8 advantage is the ability to successfully retransfer to economical PVC cards Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 B Setting Custom Card Specifications B 4 2 Partial Transfer Light or missing transfer on Spotty transfer anywhere on Light transfer on entire card the sides the card Front of card Partial transfer is usually caused by lack of energy being transferred to the card i e the temperatures are too low or the speeds are too fast Step 1 Increase Front Transfer Temperature a From the Card Specifications window make a note of the default
181. sent to the print queue before printing If for some reason printing is canceled or not completed the job will not be printed Select Start printing immediately if you want printing to begin immediately when the print device is not already in use This option is preferable when you want print jobs to be completed faster or when you want to ensure that the application returns control to users as soon as possible To disable spooling Select the radio button labeled Print directly to the printer 70 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 4 Printer Settings and Adjustments Printer Properties Color Management Tab P1045430 002 You should not have to change your color management settings Change these settings only if you have specific color management requirements that are not being met by your current color settings To access the Color Management tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 6 Card Printer listing and select Printer properties gt Color Management Click on the Color Management button to enable this tab ish Zebra ZXP Series 8 USB Card Printer Properties gt Genel Shang Pons Advanced Color Management Security Device Information To adjust color management settings click Color Management s Devices TaD opos MERERI E EIU I UI beu 72 s vA PIGBNICS TaD oec ne Rene aS a ES 73 Advanced F
182. ser to test various magnetic encoding options For more information on magnetic encoding refer to Appendix E Settings r f 2X Toolbox Zebra ZXP Series 8 USB Card Printer 000 Eas ee Information Li Magnetic Encoding Q Printer Settings Printer Sensors T Enable EIN required inventory number pre encoded on magnetic stripe Medis I Disable error polling when EIN required Laminator a edd I Enable EIN readback from magnetic stripe Wireless Network Track 1 Track2 Track3 Configuration A Bit density bpi Startsentinel Job Log Character size gt Start sentinel offset x0 001 Q SavelRestore Parity End sentinel Q Firmware and Lookup Tables Wireless Settings Q Printer Settings Cleaning amp Encode Read Dats i XM Clean Printer Coercivity High Clean Laminator Track io gt s a 8 Print Test Card a V Track2 iso A ro NN Ertsd NIU UR Rad d Technology eed Emend cerem Smart Card Printing Preferences Restore Defaults Apply Advanced Security A Configure Security Security Roles Print Viewer Print PRN File Before using this screen set the following magnetic encoding properties 1 Select the card type see Card Setup Tab on page 79 2 Select the magnetic encoding type see Encoding Tab on pag
183. sk A number that identifies the IP addresses that belong to a subnet MAC address Media Access Control A hardware address that uniquely identifies each device on a network You can usually find the MAC address printed on the device P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 107 108 5 ZXP Series Toolbox Information Wireless Network This information cannot be edited or changed by the user however this information may be useful for network administrators in diagnosing or evaluating wireless network status For details on the functionality of this screen refer to the Wireless Reference Manual P N P1035089 001 Configuration JobLog SavelRestore Firmware and Lookup Tables Wireless Settings Printer Settings leaning Q Clean Printer Q Clean Laminator Print Test Card Print Sample Card Technology Magnetic Encoding Smart Card Advanced Security Configure Security Q Security Roles Print Viewer Print PRN File r 5 3 ZXP Toolbox Zebra ZXP Series 8 USB Card Printer Sent Byte sent Unicast packets Non unicast packets Discard packets Erors Wireless Radio Setting Multicast transmission frame Failed Retry Multi retry Framed up RTS success Tx Success Rx Success RTS success Network Configuration IP address Subnet mask Of Noise floor 0 dBm 0 Securty none Odem C
184. t Hopper is positioned on the left side of the Printer or the left side of the Laminator if the printer includes a Laminator as shown above and receives the printed cards Step 1 Install the Output Hopper by inserting the four tabs on the right side of the hopper into the four slots on the left side of the Printer or Laminator Step 2 Ensure that the Output Hopper locks securely in place 12 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading Cards Loading Cards Caution DO NOT bend cards or touch print surfaces as this can reduce print quality A The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible Step 1 Remove the wrapping from the card deck Step 2 Holding the card deck by the sides do not touch the print surfaces hold it vertically against a flat surface such as a desktop If the deck is too thick for your hand to hold it comfortably use about half a deck at a time E e Step 3 Push the stack back and forth to an angle of about 45 from vertical so as to separate all of the cards Note Static charges and edge burrs from the card die cutting process can render individual 3 cards stuck together with significant adhesion force These cards must be physically separated y j from each other before inserting into the feeder if not separated feeding or printing problems may occur
185. tep 2 Make adjustments Note Before making any adjustments print and examine a test card Step 3 The quality of the test card will determine whether or not to continue the process After selecting Custom I or Custom 2 the Card Specifications window will appear Make the recommended transfer temperature and or transfer speed adjustment Section B 4 and click the OK button r Card Specifications e Cal table 1 Transfer temperature C Single side printing Front 0 Transfer speed Single Input Output 0 00 0 00 Lamination adjustments Temperature adjustments Top Bottom 0 0 Card type Part number Thickness 30 00 inches mis Coercivity None E Mag stripe E Contact encode Double side printing Front 0 Double Input Output 0 00 0 00 Speed adjustment 0 00 For more information please email cardtestingservice zebra com Save Restore remena The Card Specifications window will close Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 B Setting Custom Card Specifications Step 3 Print and examine Test Card From the Card Setup tab print click on the Test Print button circled below and examine a test card z Zebra ZXP Series 8 USB Card Printer Printing Preferences Black Panel K Optimization Color
186. tep 3 Bend the Cleaning Swab to release the cleaning fluid Step 4 Clean Printhead by moving Cleaning Swab tip side to side across the Printhead elements Only use moderate force To re order Cleaning Swabs see the Media List on the User Documentation and Drivers CD supplied with this printer Step 5 Reinstall the print ribbon and close the Door Step 6 Place the printer power switch in the ON position 140 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 6 Cleaning Card Cleaning Cartridge Card Cleaning Cartridge The Card Cleaning Cartridge cleans the cards entering the printer through the card feeder To ensure print quality the card cleaning roller requires periodic replacement New card cleaning rollers are included with each print ribbon or may be purchased separately To reorder refer to the Media List on the User Documentation and Drivers CD supplied with this printer Installation of the Card Cleaning Cartridge is described in Section 2 and is not repeated in detail here Note Before replacing the Card Cleaning Cartridge or its adhesive roller clean the Printer using the Cleaning Cards as described earlier in this chapter Cleaning Roller P1045430 002 The Card Cleaning Roller cleans the cards entering and exiting the Transfer Station To ensure print quality the card cleaning roller requires periodic replacement A new card cleaning roller is included with each print ribbon or may be purchas
187. ter the new password on the New password field The password is case sensitive eight characters minimum Information A 2X Toolbox Zebra ZXP Series 8 USB Card Printer CUNEO Eas Configure Security Toolbox Password Printer Printer Sensors Media Laminator Wired Network Wireless Network Configuration Job Log SavelRestore Firmware and Lookup Tables Q Printer Settings Cleaning Clean Printer Clean Laminator Print Test Card Q Print Sample Card Technology Magnetic Encoding Smart Card Advanced Security Q Configure Security Security Roles Print Viewer Print PRN File Unauthorized changes to printer settings cannot be made if the ZXP Toolbox is password protected The password is case sensitive eight characters minimum If this is the first use of a password enter it in New password Display characters Old password New password Confirm password Last Print job Options 5 Erase job data following successful card printing Retain job data after card printing Save Error Messages Suppress error message display from driver Passkey Secure communications are enabled by a permanent passkey stored in the printer Enable Passkey 1 2 Repeatthe password in the Confirm password field 3 Click the Apply button P1045430 002 Zebra ZX
188. ters parity sentinel sentinel offset inch inches mm 1 210 7 Odd 76 Even 0 293 7 4 2 75 5 Odd 37 Even 0 293 7 4 3 210 5 Odd 104 Even 0 293 7 4 The magnetic encoder can read or encode up to 3 tracks of digital information onto CR 80 cards incorporating a HiCo or LoCo magnetic stripe in the ISO 7811 format Encoding for the three tracks uses the ISO 7811 format Track 1 uses 210 BPI bits per inch encoding in the International Air Transport Association LATA format of 79 alphanumeric characters at 7 bits per character Track 2 uses 75 BPI encoding to store 40 numeric characters at 5 bits per character in American Banking Association ABA format Track 3 uses 210 BPI encoding of 107 numeric characters at 5 bits per character in THRIFT format The ISO data formats include a preamble all zeros a start character data 7 bit or 5 bit as specified by ISO a stop character and a longitudinal redundancy check LRC character The 7 bit data format has 6 bits of encoded data and a parity bit The 5 bit data format has 4 bits of encoded data and a parity bit The ISO data formats include a data field separator or delimiter that allows parsing of the encoded track data An example of separate data fields would be the ABA data format Track 2 that includes a Primary Account Number PAN field and an account information field for expiration date country code etc 204 Zebra ZXP Series 8 Card Print
189. the job that had the error are aborted Jobs ahead of the one with the error are not affected and are allowed to proceed to completion if possible This mode would be used in applications requiring for example uniquely serialized cards and having no automated means of validating the mating of a job to a card Standard error recovery Medium The printer provides high throughput with a reasonable effort error recovery policy In this mode there can be more than one job in the system at any time If a job suffers an error it will be automatically retried after the error is cleared Card jams for example are handled this way after the printer is opened the jammed card removed and the printer closed and re initialized a fresh card is fed and the job reprocesses without host intervention Jobs ahead of the job that had the error are not affected and are allowed to proceed to completion if possible Jobs behind the one with the error are paused until the error is cleared and then they also proceed to completion Full error recovery High The printer provides reduced throughput so that it can recover any job automatically In this mode only one job is allowed into the system at atime and if a job errors anywhere in the system the job will automatically be retried by the system after the error is cleared Transfer Temperature Offset Transfer Temperature Offset is provided to globally change the temperature of the heated rollers If
190. the print ribbon c Repair the break in the print ribbon and reinstall 5005 RIBBON ADC ERROR Possible hardware issue Contact Zebra Technical Support 5006 RIBBON BEMF ERROR Problem with the Back EMF BEMF of the Contact Zebra Technical Support ribbon motors 5007 RIB COLOR DETECT ERR Print ribbon is not installed correctly Reinstall the print ribbon 5008 INVALID RIBBON Print ribbon does not match the printer a Verify that the part number of the print ribbon is correct on OCP b Power cycle the printer and retry 6001 6008 GENERAL MEMORY ERROR There is a problem when accessing Power cycle the printer and retry general memory 6009 FLASH ERASE ERROR There is a problem when accessing Power cycle the printer and retry flash memory 6010 FLASH ERASE VERIF ERR There is a problem when accessing Power cycle the printer and retry flash memory 6011 FLASH PROGRAM ERROR There is a problem when accessing Power cycle the printer and retry flash memory 6012 FLASH PROG VERIFY ERR There is a problem when accessing Power cycle the printer and retry flash memory 6013 INVALID FW SRECORD There is a problem when accessing Power cycle the printer and retry flash memory 6015 6025 GENERAL MEMORY ERROR There is a problem when accessing Power cycle the printer and retry general memory 7001 CARD FEED ERROR Card is jammed in Feeder Cartridge a Clear the card jam in the Feeder Cartridge and re seat the Feeder Cartridge b Ensure t
191. to install a second ethernet printer on the network via the Microsoft Add Printer Wizard Step 1 Click on the Start button then select Devices and Printers Step 2 Observe the Devices and Printers window ji Ea gt Control Panel Hardware and Sound Devices and Printers Addadevice Adda printer 4 Devices Computer Generic Non PnP Monitor USB Mouse 4 Printers and Faxes 2 7 Fax Microsoft XPS Document Writer 6 items Sr P E Step 3 Click on the Add a printer option in the Taskbar arrow above Step 4 Observe the What type of printer do you want to install window r IO A Add Printer s c Add a local printer when you plug them in printer is turned on What type of printer do you want to install Use this option only if you don t have a USB printer Windows automatically installs USB printers Adda network wireless or Bluetooth printer Make sure that your computer is connected to the network or that your Bluetooth or wireless Step 5 Select Add a local printer arrow above and click the Next button 192 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 Step 6 Observe the Choose a printer port window C Network Operations r o de Add Printer Choose a printer port D Use an existing port LPT1 Printer Port ie Create a new port
192. ttom or Top and bottom and the Card destination is set to Output hopper When this option is selected the card is passed from the input hopper through the printer without being printed to the laminator for lamination then to the output hopper If the laminate installed does not match the Lamination mode then a Lamination Mode Mismatch error will occur To resolve the error either the laminate will need to be installed removed or the Lamination mode will need to be changed P1045430 002 Zebra ZXP Series 8 Card Printer User s Manual 81 4 Printer Settings and Adjustments Printing Preferences Black Panel Options The Black Panel Options pop up window allows you to manage and configure the use of the Black Panel K panel when the selected Ribbon Combination shows the K panel on the same side as the Y M and C panels e g YMCK Front K Back To access the Advanced Black Panel Options pop up window select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing preferences gt Card Setup From the Card Setup tab select a Ribbon Combination that has YMC and K all on the same side The Front K Extraction and or Back K Extraction buttons will become active Press the appropriate button to open up the pop up window The figure below shows settings for the front side of the card settings for the back side of the card are identical r Black Panel Options Front
193. uired otherwise go to Step e If there is no noticeable improvement return the speed to its default setting and go to Step 176 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 P1045430 002 B Setting Custom Card Specifications Step 3 Decrease Transfer Output Speed a From the Card Specifications window make a note of the default transfer output speed settings b Decrease the appropriate single or double transfer output speed by 0 1 c Click on the OK button Transfer speed o ratte Y Input Output Input Output 1 50 1 75 1 50 1 75 d Print a test card e Examine the test card e If there is noticeable improvement continue decreasing the transfer output speed by 0 1 printing a test card and examining the resulting card Stop when the problem is corrected or there is no more improvement If the problem is corrected no more adjustment is required If the problem persists contact Zebra Technical Support e Tf there is no noticeable improvement return the transfer output speed to its default setting and contact Zebra Technical Support Zebra ZXP Series 8 Card Printer User s Manual 177 178 B Setting Custom Card Specifications Back of card Partial transfer is usually caused by lack of energy being transferred to the card i e the temperatures are too low or the speeds are too fast Step 1 Increase Back Transfer Temperature a From the Card Specifications window make a note o
194. ular as possible with scissors Hold the scissors in one hand Hold the cassette with the other hand Press the laminate firmly against the white roller thereby keeping the laminate from moving while cutting Zebra ZXP Series 8 Card Printer User s Manual 25 2 Installation and Setup Loading the Laminate Step 10 Rotate the core to adjust the laminate overhang Stop when the end of the laminate is just beyond the lip of the cassette as shown below Important Check for laminate overhang any time the locking lever is pressed or the cassette is removed 0 0 5 mm 0 1 32 TM l1 l 0 0 5 mm 0 1 32 a Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 2 Installation and Setup Loading the Laminate Installing the Laminate Cassette s Step 1 Slide the cassette onto the spindle o pi i V W I R X A X9 om ATTE m Oy oa E NL Vu SS AES Step 2 Ensure the cassette is fully seated on the spindle Gently press the cassette until it is flush against the laminator frame Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 27 28 2 Installation and Setup Loading the Laminate Step 3 Rotate each cassette in the direction indicated in the figure below until it stops lt N Step 4 Observe the locking lever snap into place
195. us and printer usage Access to Media Info and ZXP ToolBox is included To access the Device Settings tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 6 Card Printer listing Select Properties gt Device Information Data security password Disabled Printer usage Total no of cards printed 0 Total no of cards laminated 0 im Zebra ZXP Series B USB Card Printer Properties 0 General Sharing Pots Advanced Color Management Security Device Information Device information Model ZXP Series 8 Printer Type Double sided Main board Fw FZ8ME 00 27 00 Laminator Dual sided HCB Fw FZ8HE 00 25 00 intemal Memory 65536 KB MAB Fw FZ8RE 00 09 00 IP address 10 1 24 38 Laminator Fw FZ8LE 00 81 00 Exiermal memor B384 KB Laminator MAB Fw FZ8RE 00 09 00 Printer status Ready Driver version DZ8CG 04 00 09 MAC address 00 07 4d 36 8059 Printer S N 06C091500013 Laminator S N 000000000000 Wireless IP 0 0 0 0 Wireless MAC 00 19 70 13 e3 5 Security Passkey protection Disabled Host authentication Disabled The Media Info button takes you to the Media Info screen see next page The ZXP Toolbox button takes you to the ZXP Toolbox which provides advanced configuration capabilities and tools to manage the operation of your printer see Section 5 for details Note that the ZXP Toolbox is a separate application that works independ
196. v Laminator info and options Top Laminate 1 mil full dear top Bottom Laminate 1 mil full dear bot Laminator Dual sided Lamination mode Top andbottom v E Laminate only Restore Defaults 3 Click on the Apply button and then click on the OK button Zebra ZXP Series 8 Card Printer User s Manual The Card Setup tab allows you to specify the card type in use Based on your selection the printer automatically adjusts various printer properties for optimum print quality 1 To access the Card Setup Tab select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences gt Card Setup If your card type is not listed in the drop down menu select Custom and fill out the Card Specifications pop up screen see Card Setup Tab on page 79 and Appendix B for details For help setting the custom card specifications for your card type contact the Zebra Card Testing Service at 2 Make the appropriate Card Type selection from the dropdown menu circled above P1045430 002 3 Operation Printing a Test Card Printing a Test Card To print a test card 1 Select Start gt Devices and Printers Right click on the Zebra ZXP Series 8 Card Printer listing and select Printing Preferences Card Setup r fh Zebra ZXP Series 8 USB Card Printer Printing Preferences PVG P640i Compat
197. ve magnetic stripe card type b Check that the cards are loaded with the magnetic stripe in the correct orientation c Ensure that the cards are set up correctly in the printer driver coercivity setting d Ensure that the data conforms to ISO Specifications e Retry reading 9002 MAG WRITE ERROR Encoding error a Ensure that you are using the correct Defective magnetic stripe card type b Check that the cards are loaded with the magnetic stripe in the correct orientation c Ensure that the cards are set up correctly in the printer driver coercivity setting d Ensure that the data conforms to ISO Specifications e Retry writing 146 Zebra ZXP Series 8 Card Printer User s Manual P1045430 002 7 Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 9004 NO MAG STRIPE Magnetic stripe not detected a Ensure that you are using the correct card type b Check that the cards are loaded with the magnetic stripe in the correct orientation 10001 CONTACT READ ERROR Faulty card Try another card Incorrect card orientation Try another card check orientation Incorrect Mode or Protocol setting Correct the Mode or Protocol setting Faulty reader Contact Zebra Technical Support 10002 CONTACT WRITE ERROR Faulty card Try another card Incorrect card orientation Try another card check orientation Incorre
198. will be ejected through the front feed slot 7 Remove the cleaning card Open the printer cover and install the transfer film Close the printer cover and click the Close button to complete the cleaning cycle Zebra ZXP Series 8 Card Printer User s Manual 119 5 ZXP Series Toolbox Cleaning Clean Laminator The Clean Laminator screen gives you the option to clean the laminator via the Toolbox refer to Section 6 for cleaning via the OCP Ze Toolbox Zebra ZXP Series 8 USB Card Printer Ae eme Information R Clean Laminator nists Q Printer Laminator Card Path Laminator Rollers Q Printer Sensors Cards since lastcleaning 850 Cards since last cleaning 850 MM Cleaning Interval 5000 Cleaning Interval Laminator x Wired Network Clean Clean Wireless Network Laminator Oven uomen 4 Cards since last cleaning 117 Cleaning Interval 20000 Job Log 9 SaveRestore clean Firmware and Lookup Tables Wireless Settings Restore Defaults Save Printer Settings Note Values may not be accurate while printer is busy printing Correct A values will be displayed if you refresh or open the page when printer is in idle state Print Test Card a Print Sample Card Technology Magnetic Encoding Smart Card Advanced Security a Configure Security Security Roles Print Viewer Print PRN File Lam

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