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Xerox WorkCentre 7970 User's Manual

1. 2 Move green lever 2b to the left 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the folder 248 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Return lever 2b to its original position 5 Xerox WorkCentre 7970 Multifunction Printer 249 User Guide Troubleshooting Clearing Jams at 2e in the CZ Folder 1 To access lever 2e open the front door of the CZ folder then open the Folder tray 2d 2 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the folder 250 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Return green lever 2e to its original position 5 Xerox WorkCentre 7970 Multifunction Printer 251 User Guide Troubleshooting Clearing Jams at 2f in the CZ Folder 1 Toaccess lever 2f open the front door of the CZ folder then open the Folder tray 2d EA N Sy e 2 Move green lever 2f to the right 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the folder 252 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Return green lever 2f to its original position
2. 3 4 Adjust the guides so that they touch the edges of the stack 5 Close the tray 6 Verify the size type and color of the paper Change the selection for any incorrect setting 7 On the printer touch screen touch Confirm 60 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media Loading Paper in Tray 5 Bypass Tray The bypass tray supports the widest variety of media types It is primarily intended for small quantity jobs using special media The tray extension provides support for larger paper Notes e For faster print speeds load paper 320 mm 12 6 in or shorter with the long edge going into the printer LEF e Load paper longer than 320 mm 12 6 in with the short edge going into the printer SEF e Load hole punched paper with the holes on the trailing edge left e Donotload paper above the maximum fill line 1 Open the bypass tray by rotating it outward N XN N N AW Y 2 Insert the paper either long edge or short edge first N WS SV 3 Center the paper then slide the guides until they are just touching the edges of the stack 4 Verify the size type and color of the paper Change the selection for any incorrect setting 5 Onthe printer touch screen touch Confirm Xerox WorkCentre 7970 Multifunction Printer 61 User Guide Paper and Media Loading Paper in Tray 6 High Capacity Feeder 1 Pull Tray 6
3. 5 Xerox WorkCentre 7970 Multifunction Printer 253 User Guide Troubleshooting Clearing Jams at 2g in the CZ Folder 1 Open the front door of the CZ folder a 2 Move green lever 2g to the right 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the folder 254 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Return green lever 2g to its original position 5 Close the front door of the CZ folder Xerox WorkCentre 7970 Multifunction Printer 255 User Guide Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jamming frequently in one area clean that area of the paper path To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed The following can cause paper jams Selecting the incorrect paper type in the print driver Using damaged paper Using unsupported paper Loading paper incorrectly Overfilling the tray Adjusting the paper guides improperly Most jams can be prevented by following a simple set of rules Use only supported paper For
4. 74 2 cm 206 7 cm 29 2 in 81 4 in 92 6 in 286 Xerox WorkCentre 7970 Multifunction Printer User Guide Specifications Clearance Requirements for Configuration with Business Ready Finisher Booklet Maker and CZ Folder ne 198 1 cm 78 0 in 74 2 cm 29 2 in 206 7 cm 81 4 in 258 5 cm 101 8 in Xerox WorkCentre 7970 Multifunction Printer 287 User Guide Specifications Clearance Requirements for Configuration with Business Ready Finisher Booklet Maker CZ Folder and High Capacity Feeder ae eae 198 1 cm 78 0 in 74 2 cm 29 2 in 101 8 in 288 Xerox WorkCentre 7970 Multifunction Printer User Guide Specifications Environmental Specifications Temperature Operating 10 28 C 50 83 F Relative Humidity Operating 15 to 85 non condensing Elevation For optimum performance use the printer at elevations below 2500 m 8200 ft Xerox WorkCentre 7970 Multifunction Printer 289 User Guide Specifications Electrical Specifications Power Supply Voltage Frequency Current Required 110 127 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 220 240 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 290 Xerox WorkCentre 7970 Multifunction Printer User Guide Specifications Performance Specifications Printing Resolution Maximum Resolution 1200 x 2400 dpi Print Speed Xerox repor
5. A OT a Create a print queue With the desired document or graphic open in your application open the Print dialog box For most software applications click File gt Print or press CTRL P Select the target print queue Close the Print dialog box In the Xerox GUI print driver select the available printer features Click Print The Xerox print driver accepts job ticket settings files that select additional settings or features You can also submit print requests through the command line using lp Ipr To create a job ticket using the Xerox GUI print driver 1 2 3 Open the Xerox GUI print driver Select the desired options Click Save As then store the job ticket in a public location such as tmp Note Personally identifiable information such as a Secure Print passcode is not saved in the job ticket You can specify the information on the command line Xerox WorkCentre 7970 Multifunction Printer 81 User Guide Printing To create a job ticket using the command line 1 Onthe command line as the root user type xeroxprtmgr 2 Select the desired options 3 Click Save As then store the job ticket in a public location such as tmp Note Personally identifiable information such as a Secure Print passcode is not saved in the job ticket You can specify the information on the command line The following commands are examples of how to print using a job ticket e lp d Target_Queue oJT Absolute
6. Xerox Extensible Interface Platform ColorQube Global Print Driver and Mobile Express Driver are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour EtherTalk TrueType iPad iPhone iPod iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and other countries Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are trademarks of Novell Inc in the United States and other countries SGI and IRIX are trademarks of Silicon Graphics International Corp or its subsidiaries in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Oracle and or its affiliates in the United States and other countries McAfee ePolicy Orchestrator and McA
7. WorkCentre 7970 Multifunction Printer 161 User Guide Faxing Sending a Server Fax If a fax server is connected to the network you can send a document to a fax machine without requiring a dedicated telephone line When using the server fax a document is scanned and sent to a fax repository on the network The fax server then sends the fax over a telephone line to a fax machine The system administrator must enable the server fax service and configure a fax repository or filing location before you can use this feature To send a server fax 1 Load the original on the document glass or in the duplex automatic document feeder 2 Press the Services Home button then touch Server Fax 3 To address the fax touch one or more options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a dial pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Add Add more numbers or touch Close Fax Directory allows you to select fax numbers from your Fax Directory Touch the Up or Down arrows to scroll through the list touch the desired contact then select Add to Recipients from the drop down menu Select and add more contacts or touch Close Touch 2 sided Scanning and select an option Touch Original Type and select an option
8. 2 3 At the printer control panel press the Machine Status button then touch the Tools tab Touch Device Settings gt Paper Management gt Tray Settings Determine the tray with the lowest priority value If it is the tray you want to use no further action is required Touch the specific tray you want the printer to use then touch Change Settings Touch the number under Priority then use the alphanumeric keypad on the control panel to enter a lower value than any other tray Note Tray priority values are from 1 through 99 with 1 being the highest priority and 99 the lowest To confirm the setting touch Save To return to the Tools tab touch Close or to return to the main screen touch Services Home Printing the Configuration Report 1 2 3 At the printer control panel press the Machine Status button On the Machine Information tab touch Information Pages gt Configuration Report gt Print After the report prints touch Close Note By default the Configuration Report prints each time the printer is turned on To turn off this setting press Machine Status then touch Tools gt Device Settings gt Configuration Information Pages Under Print Configuration at power on touch No then Save Viewing Billing and Usage Information 1 2 At the printer control panel press the Machine Status button To view basic impression counts touch the Billing Information tab Black impressions are the number of pages p
9. 7 Touch Add The exception pages are added to the list on the right side of the screen 8 Repeat the four previous steps to add additional exception pages 9 Touch Close The exception pages appear in the list on the right side of the screen Note To edit or delete an exception page touch the page in the list then touch the desired operation in the drop down menu 10 Touch OK Adding Annotations You can automatically add annotations such as page numbers and the date to your copies Notes e Annotations are not added to covers tabs inserts or blank chapter start pages e Annotations cannot be added if Booklet Creation is selected To add annotations 1 Press the Services Home button then touch Copy 2 Touch the Output Format tab then touch Annotations 3 Toinsert page numbers a On the Annotation screen touch Page Numbers gt On Xerox WorkCentre 7970 Multifunction Printer 121 User Guide Copying 122 b Touch Apply To then select an option c Touch the Starting Page Number field then use the alphanumeric keypad to enter the page number d Touch an arrow to position the page number in the header or footer The sample page shows the location of the page number Touch OK f To change the text formatting touch Format amp Style choose the desired settings then touch OK To insert a comment a Touch Comment gt On b Touch Apply To then select an option c Touch an existing comment in th
10. 7970 Multifunction Printer User Guide Printing Managing Jobs in CentreWare Internet Services You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services You can also print copy move or delete saved jobs For details see the Help in CentreWare Internet Services Xerox WorkCentre 7970 Multifunction Printer 85 User Guide Printing Printing Features This section includes PUPAE Cy Both Sidesof the PAPET os secs ccsccereasseeenrerccoecteecedoee N AO 86 Selecing Paper Options Tor FINN ccc was ance eae seem eee 87 Printing Multiple Pages to a Single SHe et cssssssssscsssesnsesnsessscsssesssscsssesssessnessnessasesssesssccssssssssessecsueesnessneesnseess 87 Pontino BOOS crus cincnmenuciatynnidamneemuaeiruneinnaennnenu sa eoumneleentnekabeeaumnnsenn 88 sit mage OBUONS tres ced nstrensen oe ean enmrn E 88 Printing Cover Page Sannea ansaa cane leanalouanchanseivesa lone aasesnanateesetaastes 89 Printing inser PageSeassae eaaa 90 Printing Exception PAGES tociinssesssivsccesasces scssivssctranieisitd cooeiassinaeseaaraitnens bara nami rear RaaRaeNs 90 SEON a ampere aE ee tre epee rier a octane A eo vrce nee ee capri rnc Taare cere eror er ianrtre eters 91 Pamuri Watermaker TO T ena aemienean 92 Printing Mior IMAGE Sossi e A enmateondamn 93 Creating ana Saving Custom SizeSis cesar ken cee cee a a as 93 Selecting Job Completion Notification tor WiINdOWS sssssissiossirsninsoe
11. While the cover prevents physical access to the USB port the port is still active For details on enabling or disabling USB ports see the System Administrator Guide at www xerox com office WC7970docs If your printer model has a cover for the USB port on the control panel you can install or remove the cover You can find the installation instructions and the necessary part in the compartment inside of Tray 1 Optimizing Printer Performance Several factors influence printer performance including temperature humidity air pressure and the chemical characteristics of the paper and coatings The printer must form an electrostatic image on the paper which depends on the ability of the air to hold and transfer electrical charges The paper and coatings must hold an electrical charge in the areas where the toner must adhere To optimize the performance of your printer 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Troubleshooting gt Calibration gt Print Calibration gt Next 3 Follow the onscreen instructions to run the Print Calibration procedure Xerox WorkCentre 7970 Multifunction Printer 41 User Guide Installation and Setup Modifying General Settings You can modify printer settings such as the language date and time units of measurement display brightness and startup page from the control panel 1 At the printer control panel press the Machine Status button then
12. or type page 50 Originals are torn previously stapled bent or Ensure that the originals are not torn bent or folded If previously folded stapled remove all staples and separate the sheets by fanning them The documents loaded in the document Place fewer documents in the document feeder feeder exceed the maximum capacity allowed Improperly adjusted document feeder guides Adjust the paper guides to fit snugly against the paper loaded in the document feeder Xerox WorkCentre 7970 Multifunction Printer 257 User Guide Troubleshooting Paper Misfeeds and Paper Size Jams Probable Causes Solutions The paper is not correctly positioned in the e Remove the misfed paper and reposition it properly in the tray tray e Adjust the paper guides in the tray to match the size of the paper The paper tray is too full Remove some of the paper Do not load paper past the fill line The paper guides are not correctly adjusted to 1 Remove the paper the paper size 2 Adjust the paper guides in the tray to match the size of the paper 3 Replace the paper The tray contains warped or wrinkled paper Remove the paper smooth it out and reload it If it still misfeeds do not use that paper The paper is moist from humidity Remove the moist paper and replace it with new dry paper Using paper of the wrong size thickness or Use only Xerox approved paper For details see Supported Paper on type page 50 La
13. then touch Original Size 3 On the Original Size screen select an option Auto Detect This options allows the printer to determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job 4 Touch OK Xerox WorkCentre 7970 Multifunction Printer 155 User Guide Faxing Selecting Reducing or Splitting You can determine the method to use for handling images that are too large To select reducing or splitting 1 Press the Services Home button then touch Fax 2 Touch the Layout Adjustment tab then touch Reduce Split 3 Touch an option Reduce to Fit shrinks large documents to fit on smaller paper Split Across Pages continues a single image across several pages 4 Touch OK Setting Up Book Faxing You can determine the method used for scanning images in a book To select book faxing 1 Press the Services Home button then touch Fax 2 Touch the Layout Adjustment tab then touch Book Faxing 3 Touch an option Off is the default setting Both Pages scans both pages of the boo
14. to enter the number and touch Add Address Book allows you to add individual stored fax numbers to the list Select a fax number and select Add to Recipients from the drop down menu Touch Close The Allow all Address Book fax numbers access check box adds all stored fax numbers to the list Note To modify existing entries in the access list touch the entry then select Edit Remove or Remove All from the drop down menu Touch Save Xerox WorkCentre 7970 Multifunction Printer 159 User Guide Faxing Printing or Deleting Secure Faxes 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Local Polling 3 Under Store for Local Polling touch an option Print All Stored Documents prints all stored fax documents Delete All Stored Documents deletes all stored fax documents To confirm the action touch Delete All Polling a Remote Fax If remote polling is turned on you can retrieve documents that were stored using local polling on another fax machine Note If Local Polling is turned on Remote Polling is not available To turn off Local Polling touch Local Polling gt Off gt Save To poll a remote fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Remote Polling 3 Under Poll touch Remote Fax 4 To address the fax select one or more options The Enter Number and Press Add field allows you to enter a fax n
15. www blauer engel de Blendschutz Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Xerox WorkCentre 7970 Multifunction Printer 297 User Guide Regulatory Information Larmemission Maschinenlarminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 dB A oder weniger gem EN ISO 7779 Importeur Xerox GmbH HellersbergstraBe 2 4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE y netmeli ine uygundur Eurasian Economic Community Certification Eurasian Economic Community or EurAsEC The Eurasian Economic Community members anticipate sharing a common regulatory scheme and common EurAsEC f A Russia Belarus and Kazakhstan are working to establish a common customs union the certification mark the EAC Mark Regulatory Information for 2 4 GHz Wireless Network Adapter This product contains a 2 4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 th
16. 4 6 9 or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab Page Layout is on the Document Options tab Xerox WorkCentre 7970 Multifunction Printer 87 User Guide Printing Printing Booklets With 2 sided printing you can print a document in the form of a small booklet Create booklets from any paper size that is supported for 2 sided printing The driver automatically reduces each page image and prints four page images per sheet of paper two page images on each side The pages are printed in the correct order so that you can fold and staple the pages to create the booklet When you print booklets using the Windows PostScript or Macintosh driver you can specify the gutter and creep e Gutter Specifies the horizontal distance in points between the page images A point is 0 35 mm 1 72 in Creep Specifies how much the page images shift outward in tenths of a point Shifting compensates for the thickness of the folded paper which can cause the page images to shift outward slightly when folded You can select a value from zero to 1 point Gutter 7 E Z Using Image Options The Image Options control the way the printer uses color to produce your document The Windows PostScript and the Macintosh drivers provide the widest range of color controls and corrections Each system has standard modes of color control for normal use and c
17. A 1 Remove paper from the left tray then fold up the tray 2 Open Tray 5 as shown 3 Lift release lever 2 Xerox WorkCentre 7970 Multifunction Printer 223 User Guide Troubleshooting 4 Open door A as shown 2 Ww y 4 T G A WARNING The area around the fuser can be hot Use caution to avoid injury A CAUTION Do not touch the transfer belt Touching the belt can reduce image quality or damage the transfer belt Do not touch the transfer roller Touching the roller can reduce image quality r 5 Remove the jammed paper 224 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting If the paper is jammed at the exit to the center output tray pull the paper in the direction shown 6 Note Toner can adhere to the transfer roller The toner that does adhere to the transfer roller does not affect print quality to open the fuser exit gate pull the green lever A1 If paper is jammed in the fuser 7 Remove the paper as shown 8 Note If the paper is torn remove all torn pieces from the printer 225 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting If the paper is jammed at the bottom entry of the fuser remove it as shown 9 10 Return the green lever A1 to its locked position Close door A then clo
18. If you are changing the paper size you must reconfigure the tray for the new paper size For details on supported paper sizes see Supported Paper on page 50 Before changing the drawer configuration always compare the paper size to the Tray 6 configuration If the paper size matches no adjustment is needed 1 2 3 Remove the screw that holds the spacer plate at the back of the tray Lift the spacer plate to remove it Place the tabs at the bottom of the plate into the slots in the bottom of the drawer that correspond with the paper size Slide the top of the spacer plate to engage the peg on the back of the tray into the matching hole in the plate Install the screw to secure the spacer plate Repeat steps 1 5 for the spacer plate at the front of Tray 6 Locate the pin at the top of the side gate Xerox WorkCentre 7970 Multifunction Printer 63 User Guide Paper and Media 8 Lift the pin and guide it to the desired paper size in the slot on top of the side gate 9 Release the pin to lock it into place 64 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media Printing on Special Paper This section includes BN sess ctpcce cape ceva peace E E E EA E A E eo paevn E 65 ROE a E E nn ane ea ee ee ee T 68 Glossy Card 1510 Seepeenee atte ae er enee eee etree nena ea ee acer eee te sre hr mee ee A te ere ee tern meh ree repel eet aera 72 Tans BAN SCL Sparar n E E E eee ee 73 To order paper
19. Internet Fax 2 Touch the Advanced Settings tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK 168 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Image Enhancement 3 On the Image Enhancement screen adjust the contrast Manual Contrast allows you to adjust the contrast manually Move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically 4 Touch OK Setting the Resolution 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Resolution 3 On the Resolution screen touch the desired resolution 72 dpi produces acceptable image quality for onscreen viewing and the smallest file size 100 dpi produces good image quality for onscreen viewing and small file size 150 dpi produces good image quality for onscreen viewing and small file size 200 x 100 dpi produces good image quality and moderate file size 200 dpi produces good image quality and moderate file size This setting is the default 300 dp
20. No 11 12 138 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Click the Scan tab In the Display area select Templates Under Template Operations click Create New Template In the New Distribution Template area under Add Destination to Template click Enter a Scan Destination Click the Friendly Name field then create a name for the template Under Protocol select an option Configure the destination IP Address Port number or Host Name Port number Enter the name of the destination folder as needed In SMB the destination folder is the shared folder In Document Path enter the name of the sub folder within the destination folder then select a Filing Policy Enter a valid login name and password Note Use the login name for the computer that holds the destination folder The login name can include the domain name also such as domain name login name Click Add The template is stored on the printer hard drive Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning Scanning to Your Home Directory The Scan to Home feature allows you to scan an image to your home directory Note To use the Scan to Home function you must log in with a valid user name and passcode For details see Logging In on page 32 To scan an image to your home directory 1 OF a IN Load the original on the document glass or in the docum
21. OEA SAPS NSS oasa E A ee ecnsltateeiveoaeeneete ease aan 207 Moving CNG FUE een cee ee es eee 209 Xerox WorkCentre 7970 Multifunction Printer 177 User Guide Maintenance General Precautions A 178 CAUTION When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation WARNING Keep all cleaning materials out of the reach of children WARNING Do not use pressurized spray cleaning aids on or in the printer Some pressurized sprays contain explosive mixtures and are not suitable for use in electrical applications Use of pressurized spray cleaners increases the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer WARNING Internal parts of the printer can be hot Use caution when doors and covers are open Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lit places Light exposure can damage the imaging units Do not open covers and doors during printing Do not tilt the printer while it is in use Do not touch the electrical contacts or gears Doing so could
22. Printer 75 User Guide Printing Printing Overview Before printing your computer and the printer must be plugged in turned on and connected to an active network Make sure that you have the correct print driver software installed on your computer For details see Installing the Software on page 44 1 Select the appropriate paper 2 Load paper in the appropriate tray On the printer control panel specify the size color and type 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer from the list 5 Access the print driver settings by selecting Properties or Preferences for Windows or Xerox Features for Macintosh The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click OK 7 Click Print to send the job to the printer See also Loading Paper on page 55 Selecting Printing Options on page 77 Printing on Both Sides of the Paper on page 86 Printing on Special Paper on page 65 76 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Selecting Printing Options This section includes MET Help eg sas eta casera e E A eae sel vase poset ces meee ayer eee 77 e Widows PrNning OPON sssr ea are eemeicentestre trent rte vert tee terse ar ter ores ont nniearere Ore ateeercaery ter 78 Madintosh Printing OptioNSssssssisesssssiso
23. Right arrows To specify the amount of shift for Side 2 touch the Up Down and Left Right arrows or select Mirror Side 1 Note You can use preset values that were previously saved by the system administrator Touch Presets in the lower left corner of the screen and select a preset from the drop down menu 4 Touch OK 116 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Erasing the Edges of Copies You can erase content from the edges of your copies by specifying the amount to erase on the right left top and bottom edges To erase edges on copies 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Edge Erase On the Edge Erase screen select an option All Edges erases all four edges by the same amount To specify the amount to erase from the edge touch the All Edges arrows Individual Edges specifies different amounts for the edges To specify the amount to erase from each edge touch Side 1 then touch the Left Right Top and Bottom arrows To specify the amount to erase from each edge touch Side 2 then touch the Left Right Top and Bottom arrows or touch Mirror Side 1 Note You can use preset values that were previously saved by the system administrator Touch Presets in the lower left corner of the screen and select a preset from the drop down menu Touch OK Inverting the Image You can invert your original as a mirror image
24. Set as your default Job Type To print the job select it from the job list on the printer control panel Press OK Releasing the Remaining Prints After Printing a Sample Set 1 2 At the control panel touch Job Status Touch the corresponding print job in the list Note The control panel displays Held Sample Set next to the job name Touch Release The remainder of the job prints and the job is deleted from the printer hard drive Xerox WorkCentre 7970 Multifunction Printer 97 User Guide Printing Delay Print You can delay a print job for up to 24 hours from the original job submission time Enter the time at which you would like the job to print If the time you enter is earlier than the time that you submit the print job it prints on the following day The Delayed Print default time is midnight Sending a Delay Print Job 1 On the Printing Options tab from the Job Type list select Delay Print 2 Inthe Delay Print window select the Tab key to move from the hour section to the minutes section To select the time to send the print job click the arrow buttons Fora12 hour time format type the hour 1 12 minutes 00 59 then select A M or P M To toggle between A M and P M click A M or P M then use the Up arrow or Down arrow buttons Fora 24 hour time format type the hour 1 23 and the minutes 00 59 Note The regional settings on your computer determine the time format 3 Click OK 4
25. Telephone Company could change its facilities equipment operations or procedures which could affect the operation of the equipment If the Telephone Company changes something that affects the operation of the equipment they should notify you in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this Xerox equipment please contact the appropriate service center for repair or warranty information Contact information is contained in the Machine Status menu on the printer and in the back of the Troubleshooting section of the User Guide If the equipment is causing harm to the telephone network the Telephone Company may request you to disconnect the equipment until the problem is resolved Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer This applies at any time during or after the service warranty period If unauthorized repair is performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have q
26. The product takes slightly longer to produce the first print after it exits Energy Saver mode than it takes in Ready mode This delay is the result of the system waking up from Energy Saver mode and is typical of most imaging products on the market Before you turn off Energy Saver mode or set a long activation time consider the increase in product power consumption To learn more about Xerox participation in sustainability initiatives go to www xerox com about xerox environment enus html Default Energy Saver Settings for Product The Xerox WorkCentre 7970 Multifunction Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment The transition time from Standby to Energy Saver mode which can be up to 30 minutes is set to a default value of 2 minutes The transition time from Energy Saver mode to Sleep which can be up to 30 minutes is set to a default value of 0 minutes The transition time from Standby to Sleep for this printer can be up to 60 minutes To configure Energy Saver settings see Setting Energy Saver Mode on page 42 Germany Germany Blue Angel RAL the German Institute for Quality Assurance and Labeling has awarded this device DAVE Ey O the Blue Angel Environmental Label This label distinguishes it as a device that satisfies 29 f Blue Angel criteria for environmental acceptability in terms of device design Sor manufacture and operation For more information go to
27. Touch Resolution and select an option Select more options as needed For details see Selecting Server Fax Options on page 163 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned oY ot 162 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Selecting Server Fax Options This section includes ASGO BUI A tA Stes ven cecece sg bat ects ese scien sate so te case inseteaietsssen aces eeaeepacenso teas ie eeseeee etter oasis anette eertiast tes 163 e Automatically Suppressing Background VarictiOn cecsessssssssssssssssesssssessesssecsseccssecsscssseesstecsteesnecsseesseesseeess 163 Adus Te Gonos hoenaiecuncthrosencancusanusasinannstansenesesacapesacesasnancusannaaness 164 e Specifying the Orientation Of the Original eseessessssssseessessssssssssssscsseesnecsnecsnsccascssnccsaceeseessnecsnecsneesneessseses 164 Specitying the Size of the Ong imal c cc sce sccocssrserssatecsteconcatscusrscsstterzete wadleceneds cate acs a 164 e CS RANE yy cre tsb qeearssenveerevercemne eee revre teranerer etre tartan terteeeeterenT nr reerever uate tecenrentercerteveree re petraurra Tne ereerrent rT overt e 165 Cea 0 ata te bre Nl vay lo Dessiner eee race re tre teem es eaeegetetrcre ee erect reece tome ree a eee ete eee 165 Adjusting Brightness You can lighten or darken the image To adjust the image 1 Press the Services Home button then touch Se
28. Use the touch screen keypad to enter the numerals and characters then touch Save Address Book allows you to access the printer address book Favorites allows you to access selected favorite individual or group contacts from the address book 3 Touch the Job Assembly tab then touch Build Job gt On 4 Touch Options a Select or clear the Display this window between segments check box b Select or clear the Turn Build Job Off after Job is Submitted check box 5 Program and scan the first segment a Load the originals for the first segment b Select the required settings such as layout adjustments image quality and options c Press the green Start button on the control panel 6 Program and scan additional segments a Load the originals for the next segment b When the Build Job screen appears touch Program Next Segment c Using the appropriate tabs select the required settings d Press the green Start button to scan the originals for that segment 7 Repeat the previous step for each remaining segment Note At any time you can touch Delete Last Segment or Delete All Segments to modify the job 8 When all of the segments have been programmed and scanned touch Submit the Job The Job Progress screen appears and the individual segments are faxed as a single job 9 Onthe Job Progress screen touch Job Details to view a summary of the job Note If necessary touch Delete gt Delete Job to cancel the job Xerox
29. a USB Flash Drive uu ssessssssseesssesssessssssssscssecssccssccsnscsssessscssscsessessnecsnessssesasessscssscesateesseesees 102 Printing Fromm Saved JODS uc cesssssssssssssssssessnesssessssesssesssesssscessecssccsssssscsssessucssacsssseesnecsnessaesssesssessacessssesneesees 102 Printing from MGIID OX scsius2esescessiesdecuesusieasssessecdatledancestdsinsssetasecessesantedlaceecselacieiet astepsereamseaascatanseedsieesscdasseasaseate 103 Printing from CentreWare Internet Services ssseccossscssssecnssscossecsssccensecssssecnssceaneessscccenseerssesnessenneees 103 Copying 105 Basie Copying sisses rRe a iai a EEEE aa aeta a aai EE aN AREE 106 Doc ment Glassiist isi ioio ii ei aE E AE enraged 106 Duplex Automatic Document Fee del eececsssssssssssssssssssnecssessseecssecssessssssssssssessnessnessssessessscssasseseeeseesnees 107 Selecting Copy Settings sekere eia e A E E AARE REEE ER 108 Basie Setting S sassscsccsstscssascessssancsncossnnsscnccussasovascodsoovesssesssivosen ctssnsseaseosesbsssusen esses anseasseaeasesdenbaseebestabuserasenusneseeberbese 109 Image Quality Settings nsis a 112 Xerox WorkCentre 7970 Multifunction Printer 5 User Guide Contents Layout SOULINGS decsicucccsscsvssuesncecusiansrasstatsueetesctnseusactenccssbintussudcesccacta seyacdesnssusstsltescandchsctaseunssdesesatedsbuctadsansctestle 115 Output Format SettingS cssessessssscsssssssncssessnssssssecsnsssessassssscescsecsssssarcrsccnssseccosseasensc
30. aerisire reset N E Ei tirana EE E E Reerereanaw ies 175 Adding an Individual Entry to the Device Address Book The Device Address Book can contain up to 5000 contacts If the Add button is unavailable the address book has reached its limit Before you can use this feature the system administrator must enable Create Edit Contact from Touch Screen for All Users To add a recipient to the Device Address Book 1 2 3 oo N p 11 Press the Services Home button then touch Email Touch New Recipient Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address At the end of the address field touch the Add to Address Book icon To add the recipient to the address book touch Create New Contact To add the new recipient information to an existing address book contact touch Add to Existing Contact To add name and company information for the new entry to the right of the contact field touch the i button a Enter a name into the First Name Last Name or Company field then touch OK Note The first entry into one of the fields becomes the display name for the contact information b Enter names into the remaining fields then touch OK after each entry At the Additional Contact Information page touch OK To enter a fax number for the contact to the right of the green fax icon touch the field Touch Enter Fax Number use the alphanumeric keypad to enter the n
31. click File gt Print or press CTRL P Select your printer then click Properties to open the print driver dialog box On the Paper Output tab from the Job Type list select Fax Click Recipients G1 Ee wn Do one or more of the following Click the Phonebook button select a phone book from the list select a name from the upper list then add it to the Fax Recipients Repeat the procedure to add more names Click OK Click the Add Recipients button type the recipient name and fax number add other information then click OK Add new recipients as needed 6 To include a cover sheet click Cover Sheet then from the Cover Sheet Options list select Print a Cover Sheet 7 On the Cover Sheet information tab type notes that you want to appear on the cover sheet 8 On the Options tab select the options for this fax 9 Click OK 10 In the Printer Properties window click OK 11 In the Print window click OK 12 To confirm the recipients click OK 172 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Using the Address Book This section includes Adding an Individual Entry to the Device Address Book ee cesssssssssssssessseesssesneessssseasesseeessessnessneesaeesaeeesseees 173 Editingan Individual Address Book Entry cerana EEn 174 Editing or Deleting Favorites in the Device Address BOok csesssssssssssssssessnesssessneessessscsesseessessneessessneessees 175 Printing CL ORO ON wisior
32. color you want to adjust c Move the sliders to adjust the levels for highlights midtones and shadows d Repeat the previous two steps for additional colors 5 Touch OK 114 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Layout Settings This section includes OCI VA TING Orientationot the NIA a cascdethcaschscacsnsetaaszceytbensesacaasvcdneieageas cask vedytvapesontuseds oshaodntwccotaytbenselutan 115 Specifying th Sizeion the Original sas aces eneen hans uns e ens stashed aeaha NAERAA 115 Selecino BOOK CODYN siccecsaneionacakaionasmaneneenmnasenannananmennsacunennnaasn 116 e Shitongthe LLL anann AA T A ere ten AEN ES 116 Erasing theEdgesof COMES seascapes ate os ee eucn eee an emenreaaweurenme 117 MD aT ache E E EAN E A EA 117 Specifying the Orientation of the Original If you plan to have the copies automatically stapled specify the orientation of the original 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Original Orientation On the Original Orientation screen touch the desired orientation Portrait Originals and Landscape Originals refer to the images on the originals Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder Note If you are using the document glass the orientation of the original is as seen before turning it over Touch OK Specifying the Size of
33. contrast move the Manual Contrast slider up or down The middle position on the slider Normal does not change the contrast 4 Touch OK Selecting Color Effects If you have a color original you can adjust the color of the copy using preset color effects For example you can adjust colors to be brighter or cooler To select a preset color effect 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Color Presets Note This feature is not available when Output Color is set to Black and White 3 On the Color Presets screen touch the desired preset color effect The sample images show how the colors are adjusted 4 Touch OK Xerox WorkCentre 7970 Multifunction Printer 113 User Guide Copying Adjusting the Color Balance If you have a color original you can adjust the balance of the printing colors between cyan magenta yellow and black before printing your copy To adjust the color balance 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Color Balance Note This feature is not available when Output Color is set to Black and White 3 To adjust the density levels of all four colors a On the Color Balance screen touch Basic Color b Move the sliders to adjust the level for each color 4 To adjust the highlight midtone and shadow density levels by color a On the Color Balance screen touch Advanced Color b Touch the
34. details see Supported Paper on page 50 Follow proper paper handling and loading techniques Always use clean undamaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Remove transparencies from the output tray immediately after printing Adjust the paper guides in all trays after inserting the paper A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading the trays select the correct paper type and size on the control panel When printing select the correct type and size in the print driver Store paper in a dry location Use only Xerox paper and transparencies designed for the printer Avoid the following Polyester coated paper that is designed specially for inkjet printers Highly glossy or coated paper Paper that is folded wrinkled or excessively curled Fanning transparencies before loading in the paper tray Loading more than one type size or weight of paper in a tray at the same time Loading hole punched paper or paper with folded corners or staples in the document feeder Overfilling the paper trays Allowing the output tray to overfill Allowing the output tray to fill with more than a few transparencies Refer to the control panel Paper and Media Information Pages for information on supported pa
35. for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Xerox WorkCentre 7970 Multifunction Printer 35 User Guide Features Welcome Center If you need assistance during or after printer installation visit the Xerox website for online solutions and support at www xerox com office worldcontacts If you require further assistance contact the Xerox Welcome Center for the United States and Canada at 1 800 835 6100 If a local Xerox representative telephone number was provided during printer installation record the telephone number in the following space If you need additional help using your printer 1 Refer to this user guide 2 Contact the system administrator 3 Visit the Xerox website at www xerox com office WC7970support To assist you the Welcome Center needs the following information e The nature of the problem e The serial number of the printer e The fault code e The name and location of your company Locating the Serial Number To contact Xerox for assistance you need the printer serial number The serial number is behind door A toward the rear of the printer on a metal plate To view the serial number at the printer control panel
36. holds the remaining copies After you inspect the sample you can print or cancel the remaining copies Note The sample copy is not counted as part of the quantity selected For example if you select three copies one sample copy prints and three other copies are held until they are released for printing The result is a total of four copies To print a sample copy of your copy job Press the Services Home button then touch Copy Touch the desired copy settings Touch the Job Assembly tab then touch Sample Job gt On Touch OK On the control panel press the green Start button The sample copy is printed Print the remaining copies or delete the job Oy DIA a To release and print the remaining copies of the job touch Submit Job If the sample copy is unsatisfactory touch Delete All Segments Saving Copy Settings To use a particular combination of copy settings for future copy jobs you can save the settings with a name and retrieve them for later use To save the current copy settings 1 Press the Services Home button then touch Copy 2 Touch the Job Assembly tab then touch Save Current Settings 3 Using the touch screen keyboard type a name for the saved settings 4 Touch OK Retrieving Saved Copy Settings You can retrieve and use any previously saved copy settings for current jobs Note To save the copy settings with a name see Saving Copy Settings on page 130 To retrieve saved settings 1 P
37. in the Printing Preferences window You can specify your most common printing options and save them so that you do not have to change them every time you print For example if you want to print on both sides of the paper for most jobs specify 2 sided printing in Printing Preferences To select default printing options 1 Navigate to the list of printers on your computer For Windows XP SP3 click Start gt Settings gt Printers and Faxes For Windows Server 2003 and later click Start gt Settings gt Printers For Windows 7 click Start gt Devices and Printers 2 Inthe list right click the icon for your printer and click Printing Preferences 3 Inthe Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver options click the Help button in the Printing Preferences window Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job change the Printing Preferences from the application before sending the job to the printer For example if you want to use the Enhanced print quality mode when printing a particular document select Enhanced in Printing Preferences before printing the job 1 With the document open in your software application access the print settings For most software applications click File gt Print or press CTRL P 2 To open the Properties window select your printer
38. is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment A WARNING To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada 294 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information Certifications in Europe CE The CE mark applied to this equipment symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Council Directive 2006 95 EC as amended This is a directive on the approximation of the laws of the member states related to low voltage equipment e December 15 2004 Council Directive 2004 108 EC as amended This directive is an approximation of the laws of the member states related to electromagnetic compatibility e A full declaration of conformity defining the relevant directiv
39. monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Environmental Benefits of Duplex Printing Most Xerox products have duplex printing also known as 2 sided printing capability This enables you to print on both sides of the paper automatically and therefore helps to reduce the use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the duplex function has been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the print driver Paper Types This product can be used to print on both recycled and virgin paper approved to an environmental stewardship scheme which complies with EN12281 or a similar quality standard Lighter weight paper 60 g m which contains less raw material and thus save resources per print may be used in certain applications We encourage you to check if this is suitable for your printing needs ENERGY STAR The ENERGY STAR program is a voluntary
40. must be replaced Ay CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the front cover of the printer 2 Turn the orange lever to the right to unlock the belt cleaner 3 Turn the orange knob counterclockwise until it releases 194 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance 4 Pull the transfer belt cleaner straight out of the printer A WARNING Do not touch any toner adhering to the transfer belt cleaner Do not tilt the transfer belt cleaner or toner could spill 5 Remove the new transfer belt cleaner from the packaging Retain the packaging 6 Place the used transfer belt cleaner in the plastic bag 7 Remove the protective cover from the new transfer belt cleaner A CAUTION Do not touch the surface of the transfer belt cleaner Doing so could deteriorate image quality Xerox WorkCentre 7970 Multifunction Printer 195 User Guide Maintenance 8 Support the new transfer belt cleaner with your left hand and slide it straight into the opening until it stops 9 11 Close the printer front cover 196 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Replacing the Second Bias Transfer Roller 1 A message appears on the control panel when the second bias transfer roller must be replaced Remove paper from the left tray then fold up the tray 2 Open tray 5 bypass as shown 1 3
41. of the printer then press Enter or Return Notes e If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 34 If this feature does not appear log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 33 Click the Properties tab Inthe navigation pane click the arrow to the left of General Setup From the expanded General Setup menu select Date and Time Inthe Date and Time page click the arrow at the right of Date and Time Setup Select Automatic using NTP Inthe NTP Server Settings enter the IP address for the NTP server Click Apply Set the time zone date and time manually 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings gt General gt Date and Time Note If this feature does not appear log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 33 Toset the time zone touch Time Zone then touch the arrows to adjust the time zone To set the date touch Date select a format then set the date To use 24 hour format select Display 24 hour clock To set the time touch Time then set the time Note The date and time are set automatically through Network Time Protocol NTP To modify these settings go to the Properties tab in CentreWare Internet
42. or as a negative image You can use one or both of these options To invert the image 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Invert Image On the Invert Image screen select an option Mirror Image reflects each image left to right on the page Negative Image reverses the black and white values Touch OK Xerox WorkCentre 7970 Multifunction Printer 117 User Guide Copying Output Format Settings This section includes CME S110 e Ip LOR CTA S191 01 erna A S 118 e Including Cove eee ee eae 119 Specifying Chapter Start PaginGtl ONiruncs cuiraranannsnnnanatnenesaaaxannaacukaumancussnmeiamenes 119 Adding nsen sna a E ea tees esas A E auseth eases ask eateecaeactae anomalies 120 Ser ying Excephon Pages Soetoro ee 121 e Addn ANNONO S sirere naei TE E SEISE EEE E E ASEE SSE aE 121 Adding Transparency Separators csoiesissaini ia ERER 123 P nting Multiple Pages P r SIde cssiecescccuccye ssvaivsscevespssesvaives ctuses Gaavaisccevedy Garvedeinc veep EEEE 123 Repeating an Image aesan N E A E E aceasta ates ements 124 Creating a Booklet You can print copies in the form of a booklet The original page images are reduced to print two images per side of each printed page You can then fold and staple the pages manually or automatically using the appropriate finisher Note In this mode the printer scans all of the originals before printi
43. out of the feeder until it stops 2 Open the side gate until it stops 3 Fan the edges of the paper before loading it into the paper trays This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To avoid paper jams and misfeeds do not remove paper from its packaging until necessary 4 Load the paper against the right side of the tray For 1 sided printing Place the print side face down Place pre punched paper with the holes toward the left side of the tray Place letterhead or the top of the page toward the front of the tray Note Do not load paper above the maximum fill line Overfilling can cause paper jams For 2 sided printing Place the print side page 1 face up Place pre punched paper with the holes toward the right side of the tray Place letterhead or the top of the page toward the front of the tray 62 Xerox WorkCentre 7970 Multifunction Printer User Guide ONAN Paper and Media Slide the guides so they touch the edges of the paper Close the tray Verify the size type and color of the paper Change the selection for any incorrect setting On the printer touch screen touch Confirm Configuring Tray 6 in the High Capacity Feeder Tray 6 is a dedicated high capacity feeder It must be configured to support the paper in use If the tray has never been used it must be configured for the desired paper size
44. persists for online support information go to www xerox com office WC7970support Performing the Print Calibration Procedure 1 2 3 270 At the printer control panel press the Machine Status button then touch the Tools tab Touch Troubleshooting gt Calibration gt Print Calibration gt Next Follow the onscreen instructions to run the Print Calibration procedure Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Print Quality Problems and Solutions Use the following table to find solutions to print quality problems Note To print procedures on resolving print quality problems at the printer control panel press the Machine Status button Then touch Machine Information gt Information Pages gt Troubleshooting Print Quality Page gt Print Solution Smears Smudges and Streaks Run a print job consisting of several blank pages through the printer to Dark or light marks appear on your remove toner accumulated on the fuser output If the problem persists print the test pages to help determine which component is causing the image quality problem e If the defect occurs in one color only replace the corresponding imaging unit If the defect occurs in all colors and is visible on all the test pages replace the fuser Repeating Spots or Lines To identify the part of the printer that is causing the problem print the Spot or lines appear at regular intervals Repeating Defects page At the control p
45. printer is damaged General Guidelines Ay WARNINGS e Donot push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock e Donot remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so Turn off the printer when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers Xerox WorkCentre 7970 Multifunction Printer 13 User Guide Safety The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water The printer emits smoke or the surface is unusually hot The printer emits unusual noise or odors The printer causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following T 2 3 14 Turn off the printer immediately Disconnect the power cord from the electrical outlet Call an authorized service representative Xerox WorkCentre 7970 Multifunction Printer User Guide Safety Electrical Safety Carefully read the following instructions before operating your printer Refer to these instructions to ensure the continued safe operation of your print
46. rnr r E E EEE ES EAN 274 Problems Receiving Faxes inc cuessccnsssitianeasunastietniateaeunaeauiienamiaauebunaiineds 275 Note If you cannot send and receive faxes ensure that you are connected to an approved analog telephone line The fax cannot send or receive when connected directly to a digital telephone line without the use of an analog filter It can also require you to set the fax starting rate to Forced 4800 bps For details see Selecting the Starting Rate on page 157 Problems Sending Faxes Symptoms Probable Causes Solutions The document is not feeding The document is too thick too thin or Use the document glass properly through the document too small feeder The document is scanned atan The document feeder width guides are Adjust the document feeder width angle not adjusted to fit the width of the guides so that they fit against the document document The fax received by the recipient The document is positioned incorrectly Position the document correctly is blurry The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution Adjust the contrast There is a problem with the telephone Verify that the telephone line is working connection then send the fax again There is a problem with one of the fax Make a copy to verify that the printer machines can make clean copies and prints If the copy prints correctly have the recipient verify t
47. selection for printing the cover pages you can select the paper for the front and back covers by size color or type You can also use blank or pre printed paper and you can print side one side two or both sides of the cover pages Xerox WorkCentre 7970 Multifunction Printer 89 User Guide Printing Printing Insert Pages You can add blank or pre printed insert pages before page one of each document or after designated pages within a document Adding an insert after designated pages within a document separates sections or acts as a marker or placeholder Ensure that you specify the paper to use for the insert pages e Insert Options provides the options to place an insert After Page X where X is the specified page or Before Page 1 e Insert Quantity specifies the number of pages to insert at each location e Pages specifies the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to specify pages 1 6 9 10 and 11 type 1 6 9 11 e Paper displays the default size color and type of paper selected in Use Job Settings Click the Down arrow to the right of the Paper field to select a different paper size color or type e Job Setting displays the attributes of the paper for the remainder of the job Printing Exception Pages Exception pages have different settings from the rest of the pages in the jo
48. settings Once all the segments are programmed scanned and temporarily stored in the printer the copy job prints To build a copy job with multiple segments 1 2 Press the Services Home button then touch Copy Program and scan the first segment Load the originals for the first segment Select the required settings such as layout adjustments image quality and options Touch the Job Assembly tab then touch Build Job gt On Select or clear the Display this window between segments check box Touch Options Select or clear the Turn Build Job Off after Job is Submitted check box Touch OK Press the green Start button on the control panel Fe po eS Program and scan additional segments a Load the originals for the next segment b When the Build Job screen appears touch Program Next Segment c Using the appropriate tabs select the required settings d Press the green Start button to scan the originals for that segment Repeat the previous step for each remaining segment Touch the Quantity for Final Job field then use the alphanumeric keypad to enter the number of copies In the upper right corner of the Build Job screen touch Submit Job Note To cancel the job touch Delete All Segments Xerox WorkCentre 7970 Multifunction Printer 129 User Guide Copying Printing a Sample Copy You can print a test copy of a complex copy job before printing multiple copies This feature prints a single copy and
49. the Book Copying screen select an option Off copies both pages of an open book as one image on a single sheet of paper Both Pages copies the left and the right pages of an open book onto two sheets of paper If Binding Edge Erase is required touch the arrows to erase up to 50 8 mm 2 in Left Page Only copies only the left page of an open book on a single sheet of paper If Binding Edge Erase is required touch the arrows to erase up to 25 4 mm 1 in Right Page Only to copy only the right page of an open book on a single sheet of paper If Binding Edge Erase is required touch the arrows to erase up to 25 4 mm 1 in 4 Touch OK Shifting the Image You can change the placement of an image on the copy page This is useful if the image is smaller than the page size Originals must be positioned as follows for image shift to work correctly e Document Feeder Position originals face up long edge entering the feeder first e Document Glass Position originals face down in the back left corner of the document glass long edge to the left To change the placement of the image 1 Press the Services Home button then touch Copy 2 Touch the Layout Adjustment tab then touch Image Shift 3 On the Image Shift screen select an option Auto Center centers the image on the page Margin Shift allows you to specify the position of the image To specify the amount of shift for Side 1 touch the Up Down and Left
50. then touch Original Orientation On the Original Orientation screen touch the desired orientation Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder Portrait Originals and Landscape Originals refer to the images on the originals Note If you are using the document glass the orientation of the original is as seen before turning it over Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 2 3 164 Press the Services Home button then touch Server Fax Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an option Auto Detect This options allows the printer to determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job Touch OK Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Sending a Delayed Fax You can set a time in the fut
51. to access and the process of approving or disapproving your access The system administrator can configure the printer to allow you to access the printer but restrict your access to certain features tools and services For example the printer can allow you access to copying but restrict your access to color printing The system administrator can also control your access to features at specific times during the day For example the system administrator can restrict a group of users from printing during peak business hours If you attempt to print using a restricted method or during a restricted time the job does not print Instead the printer prints an error page and the job appears with an error message in the Job Status lists Where the system administrator stores the authorization information determines the authorization type e Local authorization stores the login information on the printer in the user Information Database e Network authorization stores the login information in an external database such as an LDAP directory The system administrator sets authorization permissions To set or edit user permissions for access to printer features you must log in as the administrator Accounting Accounting monitors the print copy scan and fax impressions produced and who produces them The system administrator must create user accounts and enable the accounting feature When accounting is enabled you must log in to the printer before a
52. touch Cyan Magenta Yellow or Black To return to the Supplies tab touch Close To view more details touch Other Supplies Scroll through the list then select an option To print the Supplies Usage page touch Print Supplies Report To return to the other supplies screen touch Close So ore To return to the main screen press the Services Home button Recycling Supplies For information on Xerox supplies recycling programs go to www xerox com gwa Supplies include a prepaid return label Please use it to return used components in their original boxes for recycling 208 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Moving the Printer e Always turn off the printer and wait for the printer to shut down To turn off the printer verify that there are no jobs in the queue then turn off the secondary power switch first Wait 10 seconds after the touch screen goes dark then turn off the main power switch For details see Turning the Printer On and Off on page 39 e Disconnect the power cord from the back of the printer e Keep the printer level to avoid spilling toner Note When moving the printer over a long distance remove the drum cartridges and toner cartridges to prevent toner from spilling Pack the printer inside a box A CAUTION Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Gua
53. transparencies or other media contact your local reseller or go to www xerox com office WC7970supplies See also www xerox com paperRecommended Media List United States www xerox com europaperRecommended Media List Europe Envelopes Envelopes can be printed only from tray 5 or from tray 1 if the optional envelope tray is installed Guidelines for Printing Envelopes Print quality depends on the quality and construction of the envelopes Try another envelope brand if you do not get desired results Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them In the print driver software select Envelope as the paper type Do not use padded envelopes Use envelopes that lie flat on a surface Do not use envelopes with heat activated glue Do not use envelopes with press and seal flaps Use only paper envelopes Do not use envelopes with windows or metal clasps Xerox WorkCentre 7970 Multifunction Printer 65 User Guide Paper and Media Loading Envelopes in Tray 5 1 Open tray 5 by rotating it outward 2 Load envelopes in the tray with the flaps closed flaps up and flaps on the leading edge toward
54. x 17 in Print document size with short edge feed up to SRA3 12 x 19 in Automatic 2 sided printing Single pass duplex automatic document feeder Color touch screen control panel Tray 5 with 100 sheet capacity High Capacity Tandem Tray with standard SRA3 12 x 18 in support 2000 A4 Letter sheets 2 GB memory plus 1 GB page memory Internal 250 GB hard drive Ethernet 10 100 1000Base TX Universal Serial Bus USB 2 0 Adobe PostScript and PCL fonts and support Remote driver installation Bonjour SSDP and SAP device discovery Job based accounting Secure Print Data security Xerox Extensible Interface Platform Earth Smart features CentreWare Internet Services Xerox CentreWare Web Email alerts Automated supplies replenishment Proactive supplies management Xerox WorkCentre 7970 Multifunction Printer User Guide Specifications Options and Upgrades e Business Ready finisher with 2 3 or 2 4 hole punch e Business Ready Booklet Maker finisher with 2 3 or 2 4 hole punch e CZ folder e Swedish Hole Punch e Envelope tray e 2000 Sheet high capacity feeder e Standard work surface e One line and dual line fax kits e Embedded PDL support for XPS e Xerox Secure Access Unified ID System e FreeFlow SMARTsend e Convenience stapler e Xerox Common Access Card Enablement Kit e Xerox Copier Assistant e Wireless network adapter e Foreign device interface e Unicode print e McAfee enhanced security featur
55. you can save your favorite printers in that location and the driver saves your settings 48 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media This chapter includes Supported Paper Loading Paper Printing on Speci APARE ionur E E E E EE Xerox WorkCentre 7970 Multifunction Printer User Guide 49 Paper and Media Supported Paper This section includes e Recommended Medid sripiiioe orrir onna TEASA E N E AAI ET 50 Orn eren eee ae ee N A ee 50 e Genera Paper Loading Gute Ness ciccsnsccuscensacmasncnbenaianuenadcuasenaaiuamenanmns 50 Paper Thot Gan Damage Your Private inesse iinta eE E A E 51 Pape onge Gudele S saaan 51 Supported PaperTypes and WY SUIS sass sad cox ce cclensetoctn do cenelesecxeaicdbatenseceslveaystasoesessaleees Onar nAaR 52 Supported Standard Paper Sizes sacs coascannnanscanhcanataakdews Sans Agua ERa RRE 52 e Supported Paper Sizes and Weights for Automatic 2 Sided Printing sscsssccsnseccsesecneeesneeesueeesneeeesees 53 e Supported Paper Sizes for the Envelope Tray sasseacssstsssccassxss sastsscsosacnscsssatsscsenseauss eassucssetineasiabascnoodesasdssaimossvsactucs 54 Supported Custom PADET SZE Sunnnoponanrae n T RR 54 Your printer is designed to use various paper and other media types To ensure the best print quality and to avoid jams follow the guidelines in this section For best results use Xerox paper and media recommended for your print
56. you scan are sent as email attachments Sending a Scanned Image to an Email Address Before scanning to email configure the email SMTP and From Field properties You must have at least one email address in the address book If email properties are not properly configured the Email icon appears grayed out on the touch screen To scan an image and send it to an email address 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then touch Email 3 To enter an email address a Touch New Recipient b Touch the Down arrow then select To or Cc or Bcc from the menu c Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address d Touch Add e Use the touch screen keyboard to type additional email addresses f When you are finished touch Close 4 To enter an email address from the network address book a Touch Address Book b Use the touch screen keyboard to type part of the name then touch Search c Select the desired name from the list then touch Add d Touch Close 5 To add a subject line a Touch Subject then use the touch screen keyboard to type the desired text Note To modify the default subject highlight the text in the text field then touch X to delete it or type over the existing text b Touch OK 6 Tochange any of the scan settings use the options at the bottom of the touch screen For details see Chan
57. 0 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder Press the Services Home button then touch the appropriate fax Address the fax using one or more of the available options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Save Note One or more dialing pauses can be required between the access number for an outside line and the fax number When inserted the dial pauses appear as commas in the fax number Favorites allows you to access selected favorite individual or group contacts from the address book Address Book allows you to access the printer address book On the Fax tab adjust the available fax options as needed Adjust additional fax options as needed For details see Selecting Fax Options on page 154 Selecting Server Fax Options on page 163 or Selecting Internet Fax Options on page 168 Press the green Start button The pri
58. 1 cable No 26 American Wire Gauge AWG or larger to the Line port on the back of the printer 3 Connect the other end of the RJ11 cable to an operating telephone line 4 Enable and configure the Fax functions For details see Selecting Fax Options on page 154 Selecting Server Fax Options on page 163 or Selecting Internet Fax Options on page 168 Turning the Printer On and Off This printer has two power switches The main power switch located behind the front door controls the main power to the printer The secondary power switch on the top of the printer controls power to the printer electronic components and initiates a software controlled shutdown when turned off Using the secondary power switch to turn on and off the printer is the preferred method To operate the printer turn on both switches First turn on the main power switch then turn on the secondary power switch Ay CAUTION Do not plug or unplug the power cord while the power switch is in the On position To turn on the printer 1 Open the front door SS SSE 2 Turn onthe main power switch Xerox WorkCentre 7970 Multifunction Printer 39 User Guide Installation and Setup 3 4 Close the front door Turn on the secondary power switch Note When the optional Business Ready finisher is installed the secondary power switch is behind a clear plastic door Secondary Power Switch Secondary Power Switch with BR Finisher
59. 105 User Guide Copying Basic Copying 1 To clear previous settings press the yellow Clear All button on the control panel 2 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder 3 Press the Services Home button then touch Copy 4 Use the alphanumeric keypad on the control panel to enter the number of copies The number of copies appears in the upper right corner of the touch screen Note To correct the number of copies entered using the alphanumeric keypad press the C button then re enter the number 5 Change the copy settings as needed For details see Selecting Copy Settings on page 108 6 Press the green Start button Notes e To pause or cancel a copy job press the red Stop button on the control panel e To interrupt a copy job press the Interrupt button on the control panel e On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely Document Glass e Lift the document feeder cover and place the first page face down in the upper left corner of the document glass e Align the originals to the matching paper size printed on the edg
60. 559 Ask for Circular R21 300 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information 4 Certificate of Citizenship or Naturalization Foreign Naturalization Certificates may be photographed Passports Foreign Passports may be photographed Immigration papers Draft Registration Cards So Oy Selective Service Induction papers that bear any of the following Registrant s information Earnings or Income Court Record Physical or mental condition Dependency Status Previous military service Exception United States military discharge certificates may be photographed 9 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure and so on unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states e Automobile Licenses e Drivers Licenses e Automobile Certificates of Title The preceding list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imp
61. 970 Multifunction Printer User Guide Copying Adding Transparency Separators You can add blank sheets of paper between each printed transparency The size and orientation of the separators must be the same as the transparencies Note Transparency separators cannot be added if the paper supply is set to Auto Select To add transparency separators 1 2 3 Press the Services Home button then touch Copy Touch the Output Format tab then touch Transparency Separators gt On Under Separator Supply touch the tray containing the paper to use for the separators If the tray containing the separator paper is not displayed touch More touch the desired tray then touch OK Under Transparency Supply touch the tray containing the transparencies If the tray containing the transparencies is not displayed touch More touch the desired tray then touch OK Touch OK Printing Multiple Pages Per Side You can copy a single page and have it print multiple times onto one or both sides of the paper The printer reduces the pages proportionally to fit To print multiple original pages on a side 1 2 3 Press the Services Home button then touch Copy Touch the Output Format tab then touch Page Layout gt Pages per Side Touch the number of original pages for each side of the paper To specify a different number a Touch Specify Rows amp Columns b Touch the Rows arrows to change the number of rows c Touch the Columns arro
62. 970 Multifunction Printer User Guide Maintenance Ay CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the front cover of the printer Place your fingers under the lip of the toner cartridge then pull the toner cartridge straight out of the printer es Si Qay j Z Z 7 Y f 7 Remove the new toner cartridge from the packaging Tilt the cartridge up and down then left and right 10 times Xerox WorkCentre 7970 Multifunction Printer 187 User Guide Maintenance 4 Hold the new toner cartridge with the arrow facing up then push the cartridge in slowly until it stops E V annn 5 SS sy Ss 6 Close the printer front cover 188 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Replacing the Waste Toner Container A message appears on the control panel when the waste toner container must be replaced When replacing the waste toner container clean the printhead lenses For details see Cleaning the Printhead Lenses on page 184 Ay CAUTION Spread paper on the floor to catch possible toner spills Ay WARNING If you spill any toner in the printer wipe it up using a moist cloth Never use a vacuum cleaner to remove spilled toner Sparks inside the vacuum cleaner can cause a fire or explosion Ay WARNING If you accidentally get toner on your clothes lightly dust them off as best as you can If some
63. AR xerox F 4 Xerox WorkCentre 7970 Multifunction Printer Imprimante multifonction User Guide Guide d utilisation Italiano Guida per l utente Svenska Anv ndarhandbok e tina U ivatelsk p ru ka Deutsch Benutzerhandbuch Dansk _Betjeningsvejledning Polski Przewodnik uzytkownika Espa ol Gu a del usuario Suomi K ytt opas Magyar Felhaszn l i tmutat Portugu s Guia do usu rio Norsk Brukerh ndbok T rk e Kullan c K lavuzu Nederlands Gebruikershandleiding Pycckwi PykoBogcrteo nonb3oBatena E nvik Eyyeipidto ypjoty Romana Ghid de Utilizare 2014 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks and so on Xerox and Xerox and Design Phaser PhaserSMART PhaserMatch PhaserCal PhaserMeter CentreWare PagePack eClick PrintingScout Walk Up WorkCentre FreeFlow SMARTsend Scan to PC Desktop MeterAssistant SuppliesAssistant Xerox Secure Access Unified ID System
64. Ain ce tenes eno E R T EE 223 Clea ng Jams at Door B ass scsscczssessasccssscsuceecschacnscccaetetedesntdacteakecaasbenccastuah aE A a ER 227 6 CETINJE Me AEDO Cenaa E E 228 e CEUM FN sas ecasGhcaczcs estes ance veces ezeae tha ioese cestense eacccesseatonse inaseceseas ise cisesaseseetselstatpenreesioeeeeeieteess 229 e Clearing Jams in the Document Feeder on ceccesssssssssesssessssesssessssssssssssssssssssessncessseescsssesssessasssatesssessnessssssaeessseess 231 To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed Note Do not touch the printed side of the paper when removing it The printed side of jammed pages could smudge and the toner could stick to your hands Avoid spilling any toner inside the printer Ay WARNING If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor 220 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Clearing Jams at Trays 1 4 1 Before removing the tray from the printer look at the jam message
65. Counter On the confirmation screen touch Reset Touch Close Press the Log In Out button then touch Logout 99 N O O ws a Xerox WorkCentre 7970 Multifunction Printer 199 User Guide Maintenance Replacing Staple Cartridges This section includes e Replacing Staples in the Main Stapler of the Business Ready Finisher ccsssssssssssesssesssessseesseesseeees 200 e Replacing Staples in the Booklet Maker of the Business Ready FinisSher csessssssssscssessessseesneesseeess 202 A message appears on the control panel when a staple cartridge is empty Replacing Staples in the Main Stapler of the Business Ready Finisher 1 Open the front door of the Business Ready finisher 2 200 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance 3 Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it 5 Insert the front side of the new staple case into the staple cartridge 1 then push the rear side into the cartridge 2 Xerox WorkCentre 7970 Multifunction Printer 201 User Guide Maintenance Replacing Staples in the Booklet Maker of the Business Ready Finisher 1 Open the front door of the Business Ready finisher 2 Grasp the booklet maker handle and pull the unit toward you until the staple cartridges appear on the top edge of the device Ful 3 To remove the staple cartridge from the booklet maker push down on the
66. E EO EERE 30 Printing the Configuration Report esessssssssesssecssesssssssssssessscsssessnecssscsssessscsssssssscsnessneesacseasesaseesscssseesees 30 Administration FOCEUPES ciscccsssesscicscssssccsssdeesceseletbhessinseelscbetasteocanascussetsonss a a ae 31 Accessingithe Printer i cccteacervesasiarend easasceeseacbvciecexeanscreeoctes eacracensteton eee Gestetner 31 CentreWare Internet Service uu eecesssssssssssssssssssssssesssssessessessessessssscsucsecsnssucsacsussacsacsacenssaesasssecsessecsscsecsnees 33 Finding the IP Address of the Printer sssciasiiesvucicesteacvcanveaiseerudsesnvctssaieetceinniciiusn tivemencsenulnanravennibs 34 AUTOMATIC Data Collectio scannen n aR E NEEE SEE NSR saasea sketassanbaciasioanensees 34 Billing and Usage Information uu eessssssssssssesssessssesssssssssssessnessnscssscsssecssscsssecssscssecsuecsuccsasessacesscssacseseeesnessees 34 MO Fe Inf rmalo M cesses ccsce3casascastosassshcactvasoss cesses ERAEN E ENEE EEEE EE 35 Welcome Centeinuunorinin E RANA ENAR NN ENEN ONNA ANE aaa Danaea RANE 36 Xerox WorkCentre 7970 Multifunction Printer 3 User Guide Contents 3 Installation and Setup 37 Installation and Setup OvervieW sseessssseeesssestesesseoecsssseocesssseoeesssstoeensoseceeseoeeseseoeessseoeessseoeessesteeesseoeesssseeesssss 38 Initial Printer Set ssisierisnhineen renen ae a AES 38 Physically Connecting the Printer to the N twork ssssscssssssssessssesesneeesssecsnseessneecssessnsee
67. Install Print and Scan Drivers To accept the license agreement click I Agree From the list of discovered printers select your printer then click Next Soa eS we N If your printer does not appear in the list of discovered printers click Extended Search 44 Xerox WorkCentre 7970 Multifunction Printer User Guide 10 11 12 Installation and Setup If your printer still does not appear in the list of discovered printers and you know the IP address a Click the Network Printer icon at the top of the window b Enter the IP address or the DNS name of the printer c Click Search d From the list of discovered printers select your printer then click Next If the printer still does not appear in the list of discovered printers and you do not know the IP address a Click Advanced Search b If you know the gateway address and subnet mask click the top button and enter the addresses into the Gateway and Subnet Mask fields c If you know the address of another printer on the same subnet click the middle button and enter the address in the IP Address field d Click Search From the list of discovered printers select your printer then click Next Note When the printer appears in the Discovered Printers window it displays the IP address Record the IP address for future use Select the desired driver Click Install If the installer prompts you for the IP address enter the IP address of the printer I
68. Media 49 SUPOOFEE POEL aracimsciastnsaiuasananieiesiane aetna nii a a E atin nium ARE E aae aiea 50 Re mmended Medidssrinsisnetinnisiiiiiniiiiiieanni an aai iaaa 50 Ordering RAD CT sca scccasessebdeccadsccssshcceteoctidacedssceveeilatensiboastedssapssucedecdavdalceds assademerchedidessdsasveebilatenshboastedesanaseaatecdedbeedes 50 General Paper Loading Guidelines cssseccsnassiauszavwsnssnancadesdenwasssiccsacevtanwecesnacsudvealed usosedvedoonsssascoudesdeonesisasiniien 50 Paper That Can Damage Your PrintEr ssssssssssrssesssssssrsesssssssrsrerssenssssseerosesssssseereresensssesrereeesesssststeresess 51 Paper Storage GuideliNeS irisissroiiiiiiiniiiiia ariii a a 51 Supported Paper Types and Weights sssssssssssssssssrsssssssssssrsrsssssssssrerssessssssreroressssseeroresessssssrsreerssssssssrere 52 Supported Standard Paper SiZeS s0so0o11000se0ssoto0tesssssootottesssessssroroesessssororoeessesssrssrsreeesessroreeesessessesret 52 Supported Paper Sizes and Weights for Automatic 2 Sided Printing ssescssscsneccseecseeeesneeeeseees 53 Supported Paper Sizes for the Envelope Tray sseccsssscssssccnsscenssecsssccsnsecesssccnsccesssessscesoneesssccenseeesnses 54 Supported Custom Paper SiZ S oc eessesssssssssesssessnessseecsscssssssssssssssssccsnccsascsssccsscsssessassessecsnessnessneesaeesscssseesees 54 Loading Pape acneei aA EREN teed eae eda ue 55 Loading Paper iri Trays Aissis riiit 55 Setting the Guide Lock
69. NING Avoid the potential of electrical shock by ensuring that the printer is grounded properly Electrical products can be hazardous if misused Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the printer with an electrician if necessary Do not place the printer in an area where people can step on the power cord Do not place objects on the power cord Replace the power cord if it becomes frayed or worn Do not unplug or plug the power cord while the printer is turned on To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The electrical outlet must be near the printer and must be easily accessible The power cord is attached to the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet For details see Turning the Printer On and Off on page 39 16 Xerox WorkCentre 7970 Multifunction Printer User Guide Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location e Place the prin
70. Printing on Gloss Paper Do not open sealed packages of gloss paper until you are ready to load them into the printer Leave gloss paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading gloss paper Load only the amount of gloss paper you are planning to use Do not leave gloss paper in the tray when you are finished printing Reinsert unused paper in the original wrapper and seal Rotate stock frequently Long periods of storage in extreme conditions can cause gloss paper to curl and jam in the printer In the print driver software select the desired gloss paper type or select the tray loaded with the desired paper Loading Gloss Paper in Tray 5 Bypass Tray I eS 72 Remove all other paper from the tray before loading gloss paper Load only the amount of paper you plan to use Load the paper with the glossy side or print side down Verify the size type and color of the paper Change the selection for any incorrect setting On the printer touch screen touch Confirm Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media Transparencies Transparencies can be printed from trays 1 5 For best results use only recommended Xerox transparencies Ay CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialt
71. Select other desired printing options and click OK 5 Click OK or Print Note To print the job after you send it but before the scheduled time release the job at the printer control panel Saved Job Saved Job or Store File in Folder stores a public or private job in the printer and prints the job as requested at the printer control panel This option is useful for documents that you print frequently You can assign a passcode to a private job to prevent unauthorized printing To print saved jobs see Printing from Saved Jobs on page 102 Sending a Public Saved Job 1 2 98 On the Printing Options tab from the Job Type list select Saved Job In the Saved Job window for Job Name do one of the following Type a name for the job Click the arrow to the right of the field and select a name from the list Click the arrow to the right of the field and select Use Document Name to use the name of the document Note The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List In Save To or Folder Number specify where you want the file saved on the printer Do one of the following Type the name of the destination folder Xerox WorkCentre 7970 Multifunction Printer User Guide por Or oo 10 11 12 13 14 15 Printing Click the arrow to the righ
72. Services and change the Date and Time Setup to Manual NTP Disabled 6 Touch Save Xerox WorkCentre 7970 Multifunction Printer 217 User Guide Troubleshooting Scanner Errors Probable Causes Solutions Scanner is not communicating Turn off the printer and check the scanner cable Wait two minutes and turn the printer on again If the problem is not resolved contact your Xerox service representative 218 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Jams This section includes S Ceap eB Nyaa E a N E EA E ep 220 s Clearing Jams inthe Business Ready Finister cinco canecns aonncins neon ean wenn 234 Cleating Jams in the CZ FOldef iss icccnncnacusananachascnansusaneaasuannusiananaaaasuannuananets 246 IMInIMIZhG Paper JORIS sic cuwiticidunacumer E E A A 256 Troubleshooting Paper Janis ascii c caresses pees ons emcees Wiretastic aera ewan aun 257 CEANN STAPE JAN comemeneneteny Ure On teint a err nce perce errant ree nee OT See rte Sore mene emery aver oar ener ee 260 MCPS eiI Hole PIE CIS scsecee eran eae earns oan aes oa a acheee ana odin Sane ean teae au aR erae 264 Xerox WorkCentre 7970 Multifunction Printer 219 User Guide Troubleshooting Clearing Paper Jams This section includes CEJAS OE MAYS isse ce tees eens ie easiest ane eure 221 Cleahing lamsat Tray S Bypass MOY sacssesinnnskens cuansanasena ken ana aaa 222 Cleaning Jame Gr D00
73. States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe Xerox WorkCentre 7970 Multifunction Printer 21 User Guide Features This chapter includes CES Onn PCIe caer ates ree ae at ae a as cn ec ee 24 s IMOmMaHon Pages eeeeermereeter eee eteetere ertent erect tere sre tterceetrereet esteycert rec fetee tre trite ervtce crt erve freptrerererr eerrece verrtre reere tert 30 Adma FET ES an E E E bartu nee E EEROR 31 More Mroma ONsyresenierasnn sce uae N E T O EGR 35 Xerox WorkCentre 7970 Multifunction Printer 23 User Guide Features Parts of the Printer This section includes ME Wenrann S E ETET A E E AAI E EE 24 CEROVO Won eee A ee eee 25 imme ihe ERS 1g o5 10 2 bCSERe rea eerste arene ariertssre mercy terete nearest eerie ereraetre R aa 25 DOCUMERURCCIE Jeng tercanladwnincagnenesonauninenaenmeenea nici T RG 26 I PN arrears ot re eee ee ese e ean eae 26 e Business Ready Finisher with Optional Booklet Maker ssssssesccnsscssssecsssccnnsecrsecccnsscenseecnscceuneetseecneceenses 28 e Business Ready Finisher with Optional C Z Folder ececsssssssssssssssssssesssesssessssessessscsesssssteesnessnessneesseecssessseeess 28 TSS IG aE cs ease cacasssaceasccnccraosiceevasbcascesoesseaeacein cneorceaniaseiocieiaesoneastancessavsoctaareoasarsocaaacoarneirsdets 29 Left Front View Leveler Foot Tray 5 Left Tray USB Port Docu
74. To connect a cable 1 2 a 4 5 Ensure that there are no jobs in the queue Turn off the secondary power switch then wait 10 seconds after the touch screen goes dark before you proceed Note When the optional Business Ready finisher is installed the secondary power switch is behind a clear plastic door Open the front door Turn off the main power switch Close the front door To turn off the printer 1 2 40 Ensure that there are no jobs in the queue Turn off the secondary power switch then wait 10 seconds after the touch screen goes dark before you proceed Note When the optional Business Ready finisher is installed the secondary power switch is behind a clear plastic door Open the front door Turn off the main power switch Close the front door Xerox WorkCentre 7970 Multifunction Printer User Guide Installation and Setup Preventing Printer Malfunction To prevent printer malfunction or damage to the internal hard drive 1 Ensure that there are no jobs in the queue 2 Turn off the secondary power switch then wait 10 seconds after the touch screen goes dark before you proceed Note When the optional Business Ready finisher is installed the secondary power switch is behind a clear plastic door 3 Open the front door Turn off the main power switch 5 Close the front door USB Cover To prevent users from accessing the USB port on the front of the printer install the USB cover
75. While lifting up the release lever 2 open the top left cover A as shown 3 Ay WARNING The area around the fuser can be hot Use caution to avoid injury A CAUTION Do not touch the transfer belt Touching the belt can reduce image quality or damage the transfer belt Do not touch the transfer roller Touching the roller can reduce image quality TIER Xerox WorkCentre 7970 Multifunction Printer 197 User Guide Maintenance 4 Remove the new transfer roller from the packaging Retain the packaging 5 Push the orange lever in the direction shown 6 Lift the used transfer roller out of the printer Note Do not touch any toner adhering to the transfer roller 7 198 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance 8 Place the new transfer roller in the printer as shown Press down until the transfer roller clicks into place 9 Remove the protective cover from the transfer roller 10 Close cover A Resetting Supply Life Counters You must reset the supply life counters when you replace some supplies Note To access this feature at the control panel log in as an administrator Press the Log In Out button enter the system administrator login information then press Enter On the control panel press Machine Status Touch the Tools tab then touch Troubleshooting Touch Supply Counter Reset Touch the desired supply item then touch Reset
76. _Path_To_Job_Ticket Path_To_Print_File e Ip dMyQueue oJT tmp DuplexedLetterhead home user PrintReadyFile e Ip dMyQueue oJT tmp Secure oSecurePasscode 1 234 home user PrintReadyFile 82 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Managing Jobs This section includes iManaditig Jobs at the Control Paine lisse casaipiscccsisciccpaascscansssscatversciasteevacavestssaucyesciniienansoenivsamiedencame ats 83 Managing Seclinevand Held Print JODS cc censsenscanssansdewsadas hows RE UN ERRAR RANER 84 e Managing Jobs in CentreWare Internet Services csesssssssssssssssssssssssssessssesssessscssscssstsesuesesessacesseecseecsscssseesaes 85 Managing Jobs at the Control Panel From the control panel Job Status you can view lists of active jobs secure jobs or completed jobs You can pause delete print or view job progress or job details for a selected job For details see Printing Special Job Types on page 95 To pause printing 1 At the control panel press the Interrupt button The printer continues to print while it determines the best place to pause the spooled print job 2 To resume printing press the Interrupt button again To pause the print job with the option to delete it 1 At the control panel press the Stop button 2 Do one of the following To delete the print job touch Cancel Printing To resume the print job touch Resume Printing Note If you do not make a s
77. a different size or type 2 Move the width guides to the edges of the tray 70 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media 3 Load the labels in the tray Do one of the following For long edge feed load labels face down with the top edge toward the front of the tray For short edge feed load labels face down with the top edge to the left Notes e Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam e Do not print on label media once a label has been removed from a sheet e To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it 4 Adjust the width guides until they touch the edges of the paper Xerox WorkCentre 7970 Multifunction Printer 71 User Guide Paper and Media 5 When prompted select an option To confirm the paper type and size touch Confirm To select a new paper size touch Size To select a new paper type touch Type To select a new paper color touch Color When finished touch Confirm Notes e To change the size type and color of paper when the control panel is locked log in as the system administrator e For details see Changing Paper Size Type and Color on page 59 Glossy Cardstock You can print Lightweight Glossy Cardstock and Glossy Cardstock from any tray You can print Heavyweight Glossy Cardstock from tray 5 only Guidelines for
78. a front and a back cover from different trays From the drop down menus that appear select options for the front and back covers e Blank Cover inserts a blank cover e Print on Side 1 prints on the front side of the cover e Print on Side 2 prints on the back side of the cover To rotate the image on side 2 by 180 degrees touch Rotate Side 2 e Print on Both Sides prints on both sides of the cover To rotate the image on Side 2 by 180 degrees touch Rotate Side 2 Front Only includes only a front cover Back Only includes only a back cover 6 Under Paper Supply touch the desired tray 7 Touch OK Specifying Chapter Start Pagination If you select 2 sided copies you can set each chapter to start on the front or back of the page If necessary the printer leaves one side of the paper blank so that the chapter starts on the specified side of the paper To set the start side of particular pages 1 Press the Services Home button then touch Copy 2 Under Paper Supply touch the tray containing the paper for the body pages of the job Note If the paper supply is set to Auto Select Chapter Starts is unavailable 3 Touch the Output Format tab then touch Special Pages gt Chapter Starts 4 On the Chapter Starts screen touch the Page Number field then use the alphanumeric keypad to enter the page number Xerox WorkCentre 7970 Multifunction Printer 119 User Guide Copying yoo ND Under Start Chapter select a
79. ace on or in the printer Use caution to avoid personal injury WARNING Moving parts To avoid personal injury use caution 12 Xerox WorkCentre 7970 Multifunction Printer User Guide Safety Notices and Safety Carefully read the following instructions before operating your printer Refer to these instructions to ensure the continued safe operation of your printer Your Xerox printer and supplies are designed and tested to meet strict safety requirements Safety requirements include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Ay WARNING Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For details contact your Xerox representative Emergency Turn Off If any of the following conditions occur turn off the printer immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if e The equipment emits unusual odors or makes unusual noises e The power cable is damaged or frayed e Awall panel circuit breaker fuse or other safety device has been tripped e Liquid is spilled into the printer e The printer is exposed to water e Any part of the
80. acenscsecsasseasenscensesecess 139 Setting Scan OPTIONS insiso i ANa EEEE LEN E E a EE E 140 Changing the Basic Scan Settings ccssssssssssssssssssessnessneecsesssesssssssssessessuessnccsssesssccsscssaessaceesnessnessneesnsees 140 Selecting Advanced Settings cescsssssssessssssssssssssssscsnessnessnsssssessssssssssssssnecssecsnecesscsssessucssscssaeesnessnecseeesesees 140 Selecting Layout ACjUStMMent ccssssssssssssssssssssscssessnsssssssssesssesssssssssessecsucssncceascssscssssssasssasessecsnecsneesasess 142 Selecting Filing OPNS s sisien iieii EE EEE RRE R 143 Building d Scan I OD sacs cesatiexesccsctesaez aces ER EE R EE EER EA EERE REER 143 Scanning to a USB Flash Drive eesssssssssssssessnsesseccssessssssussessecsnecsucsssscssscsssessscssseessnecsnessnccsasesasecsucceaeeesseeseesees 145 Scanning to AN Email AAAreSS ec eesssessssesssessnesssescsscsssesssssesscssnecsnccssscssscsssessucssssssscesnessnecsssesasecssessacsesesesseesees 146 Sending a Scanned Image to an Email Address uu ceesssssssssssssssssssssssseessecsscssscssscssnseesneceucsesteeseesaseess 146 Setting Email OPti Os is ce aececsastesecnscctecsoedhescerastensasesiehscenuciavesss bend decesbesndesOusenn REA EER REEERE 147 Scanning toa IDESEINGUON sesssescscssnsscsccsessnstesssiassevestesssnossevesssncodseu coonsssscobesiesnnsaueescasausstesbnseasessenasacadebsessensstaesenscenees 148 Sending a Scanned Image to a Destination eesesessssssssssssssss
81. act the system administrator The job is complex Wait No action needed 214 Xerox WorkCentre 7970 Multifunction Printer User Guide Document Fails to Print Probable Causes Selected tray has wrong paper size loaded Selected paper type or color is not available Incorrect network settings The way the printer was installed on the network could be an issue Application and print driver have conflicting tray selections Troubleshooting Solutions To view the Job Status for a failed print on the touch screen 1 At the printer control panel press the Job Status button 2 Find the failed print job in the list 3 Note the status of the failed print job such as Held Resources Required 4 For details touch the print job then touch Details 5 Note the Tray number listed under Resources and the status of the selected tray 6 Load the correct size paper in the tray or select another tray To view the Job Status for a failed print on the touch screen 1 At the printer control panel press the Job Status button 2 Find the failed print job in the list 3 Note the status of the failed print job such as Held Resources Required 4 For details touch the print job then touch Details 5 Note the Tray number listed under Resources and the status of the selected tray 6 Load the correct paper type or color in the tray or select another tray To reset network settings 1 At the printer contro
82. al or long distance transmission charges For instructions on programming the Fax Send Header information refer to the section of the System Administrator Guide on Setting Transmission Defaults Data Coupler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the cover of this equipment is a label that contains among other information a product identifier in the format US AAAEQH FTXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices that can be connected to a telephone line Excessive RENs on a telephone line could result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be c
83. anaueaanierdehansieedaeonmariaistduuees 88 Printing Cover Pages ci siccsssecssasecessscecovscsessansscansevasstnagcassansocsdsaguesassncnyeonbesn ethan cody E AE a Raa 89 Printing Insert PAG OS ssa csscsssncssnesestazesceveshssuveatuvssnsadauntnaldaszensectsaseavcansvonncennsyontunndesnsean scapes yenslvseuehlaatinascussevaetiaesnes 90 Printing Exception PAGES neeese seee eeehe nease aAA AEE EE ENAERE E Eee see aS EEan 90 SCAN Gins are E E E A E A a 91 Printing WatermaikS secastsicensceavncaisarerameuniaieiadaruidniadamahnmanmaneniadanudmanmmaton 92 Printing Mirror IMAGES sisroerieeniariesseieieir e r aeaii eiae E neie a EE ERa 93 Creating and Saving Custom SiZES sssesssssssssssssssssssecssecsnecssscssscssscsssesssesesscssnecsucssscesasessscessccsassesteesneesees 93 Selecting Job Completion Notification for WiINGOWS sscssessssecnssecsseessseeesnsecessecsnsecesneessseeesneesesess 94 Printing Special Job TYpeSessieseniiinneinsiienina inna iedenerereie deanna 95 STAATS A EE A AEA A E EE E oan 95 Sample Sets isnie tereira ekian aera d estne ENNA EAAS E EEEE EESTE EEEE EE SEERE EE n 97 Delay Print essrrenemarnt ee R ER RNE AEREE 98 Saved Jobir iets cinco cuales es E e aa i clas ap stan ata es Bea edna 98 Held Print OTIS oss caesvenscasszavoanctarscatstehelansianttabonaistaneanh wesen Saraban ea o E EEEE EAE nro eer AATE 101 Releasing Held Print Jo DSiszrueoserinanenin aena ne eee EER ANa 101 PII T EA E S 1 p AAEE E S E E A EAA 102 Printing from
84. and reseal it for protection Xerox WorkCentre 7970 Multifunction Printer 51 User Guide Paper and Media Supported Paper Types and Weights Types and Weights Plain Bond Hole Punched Letterhead Pre Printed Recycled Plain Reloaded and Custom 60 105 g m Lightweight Cardstock and Lightweight Cardstock Reloaded 106 169 g m Cardstock and Cardstock Reloaded 170 256 g m Lightweight Glossy Cardstock and Lightweight Glossy Card Reloaded 106 169 g m Glossy Cardstock and Glossy Cardstock Reloaded 170 256 g m Labels 106 169 g m Transparency Envelope 75 90 g m Tray 1 only with Envelope Tray installed in the slot Lightweight 55 59 g m Heavyweight Cardstock and Heavyweight Cardstock Reloaded 257 280 g m Heavyweight Glossy Cardstock and Heavyweight Glossy Card Reloaded 257 280 g m Envelope 75 90 g m Supported Standard Paper Sizes Tray Number Printer Tray 1 Trays 2 4 of the 3 Tray Module Tray 2 of the High Capacity Tandem Tray Module Tray 2 of the 1 Tray Module European Standard Sizes A5 148 x 210 mm A4 210 x 297 mm A3 297 x 420 mm B5 176 x 250mm B4 250 x 353 mm JIS B5 182 x 257 mm JIS B4 257 x 364 mm A5 148 x 210 mm A4 210 x 297 mm A3 297 x 420 mm B5 176 x 250mm B4 250 x 353 mm JIS B5 182 x 257 mm JIS B4 257 x 364 mm SRA3 320 x 450 mm 52 Xerox WorkCentre 7970 Multifunction Printer User Guide North American Standar
85. anel press Machine Status on the prints then touch Tools gt Troubleshooting gt Support Pages gt Repeating Defects Page gt Print To identify the part responsible for the repeating spots or lines follow the instructions on the Repeating Defects page To correct the problem replace the printer part identified on the Repeating Defects page Colors Look Wrong Verify that the printer is on a solid level and flat surface Colors are off or look drastically wrong Perform the Calibrate Color procedure At the control panel press Machine Status then touch Tools gt Troubleshooting gt Calibration gt Print Calibration gt Next then follow the instructions Xerox WorkCentre 7970 Multifunction Printer 271 User Guide Troubleshooting Problem Solution Colors Too Light or Too Dark Verify that the paper you are using is the correct type for the printer and The print or color density is too light is loaded properly For details see Supported Paper on page 50 missing or the background is foggy Verify that the paper loaded in the tray matches the paper type selected at the control panel and in the print driver To print procedures on resolving print quality problems at the control panel press Machine Status Then touch Machine Information gt Information Pages gt Troubleshooting Print Quality Page gt Print If the Color Reference page looks correct the printer is printing properly Your application or incorrect settings in
86. aper by weight 130 sheets of 80 g m paper Xerox WorkCentre 7970 Multifunction Printer User Guide Lift the document feeder cover and place the first page face down in the upper left corner of Align the originals to the matching paper size The document glass accepts paper sizes up to The document glass automatically detects Scanning 133 Scanning Scanning to a Folder This section includes Scanning tothe Public Folden eiacsacesscsvciyss covatbiscevasybs cpaayes ausavesavancaativasyassisucty naive EESAN 134 e 6 Seanmiig tora Private Folderen an anaes any eas O a 135 Creating a Private Foldei sssssissisosionsionscounnrann n nannaa Aaa iniii 135 RES Ving Scan Fies niresre nnn eE R E E AEE ieatasemene ares 136 Scanning to a folder is the simplest scanning method When you scan an image at the printer the scan file is stored in a folder on the internal hard drive You then use CentreWare Internet Services to retrieve the stored scan file to your computer The default settings create a 1 sided color portable document format pdf file You can change these settings using the printer control panel or using CentreWare Internet Services at your computer Control panel selections override the settings in CentreWare Internet Services Scanning to the Public Folder The printer provides a public folder to store scanned images You do not need a password to scan images to the public folder or to retrieve them All u
87. assigned to the print job using the keypad Touch the corresponding print job in the list then touch Delete Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Sample Set The Sample Set job type allows you to print a sample copy of a multiple copy job and hold the remaining copies at the printer After you review the sample copy you can select the job name from the printer control panel to print the additional copies Sending a Sample Set Print Job 1 2 s Sn 10 11 On the Printing Options tab from the Job Type list select Sample Set Verify that the paper is the correct size type and weight If not change the paper settings Note To select the paper for your print job click Paper gt Select By Tray Select an option for 2 sided printing If your printer has a finisher installed click the arrow to the right of Finishing then select a stapling option The image next to Stapling shows the staple position Select a print quality mode Select an output destination Select another tab or click OK To send the job to the printer in the Print window select the number of copies to print then click OK or Print A sample copy prints immediately The sample copy is not counted as part of the print job After reviewing the copy use the printer control panel to print or delete the remaining copies Note You can use Sample Set as a part of the Earth Smart settings In Earth Smart settings set Sample
88. ate folder appears in the folder list in CentreWare Internet Services and on the printer touch screen under Local Templates The contents are stored on the printer hard drive Som oy UT o Xerox WorkCentre 7970 Multifunction Printer 135 User Guide Scanning Retrieving Scan Files To retrieve your scanned images use CentreWare Internet Services to copy the scan files from the printer to your computer To retrieve your scan files 1 136 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 34 Click the Scan tab In the Display section select Mailboxes In the Scan to Mailbox section click the folder containing the scan Your scan file appears in the Folder Contents window Notes e For a password protected private folder click the Folder Password field type the password then click OK e If your image file does not appear click Update View Under Action select an option then click Go Download saves a copy of the file to your computer When prompted click Save then navigate to the location on your computer to save the file Open the file or close the dialog box Reprint prints the file without saving a copy of the file to your computer Delete removes the file from the mailbox When prompted click OK to delete the
89. ated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information 314 Xerox WorkCentre 7970 Multifunction Printer User Guide Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries corre
90. ater ssessseceseeeesees 45 e Installing Print Drivers and Utilities for UNIX and Linux Printing on eesseessessstesstesssesssecsseecstecsseesseeeaes 46 e CGH eG eo essers a ee en eee eee 48 Before installing driver software verify that the printer is plugged in turned on connected correctly and has a valid IP address The IP address usually appears in the upper right corner of the control panel If you cannot find the IP address see Finding the IP Address of Your Printer on page 34 If the Software and Documentation disc is not available download the latest drivers from www xerox com office WC7970Odrivers Operating System Requirements e Windows XP SP3 and later Windows Server 2003 and later e Macintosh OS X version 10 7 and later e gt Novell Netware 6 0 and later e UNIX and Linux Your printer supports connection to various UNIX platforms through the network interface Installing Drivers and Utilities for Windows To access all the features of your printer install the Xerox print driver and the Xerox scan driver To install the print and scan driver software 1 Insert the Software and Documentation disc into the appropriate drive on your computer The installer starts automatically If the installer does not start automatically navigate to the drive and double click the Setup exe installer file To change the language click Language Select your language then click OK Click Install Drivers gt
91. ation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www xerox com environment In other markets please contact your local Xerox representative or go to www xerox com environment_europe 18 Xerox WorkCentre 7970 Multifunction Printer User Guide Safety Maintenance Safety Your Xerox printer and supplies are designed and tested to meet strict safety requirements Safety requirements include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards Refer to these instructions to ensure the continued safe operation of your printer For details contact your Xerox representative e Follow all warnings and instructions marked on or supplied with the product options and supplies e Donot attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer e Always exercise care when moving or relocating your printer Contact your Xerox representative to arrange the relocation of your printer e Never throw toner print drum cartridges or toner containers into an open flame A WARNINGS e Before cleaning the printer unplug it from the electrical outlet e Do not use aerosol cleaners Aerosol cleaners can
92. b You can specify differences such as page size page type and page color You can also change the side of the paper on which to print as your job requires A print job can contain multiple exceptions For example your print job contains 30 pages You want five pages to print on only one side of a special paper and the remainder of the pages printed 2 sided on regular paper You can use exception pages to print the job In the Add Exceptions window you can set the characteristics of the exception pages and select the alternate paper source e Pages specifies the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to specify pages 1 6 9 10 and 11 type 1 6 9 11 e Paper displays the default size color and type of paper selected in Use Job Settings Click the Down arrow to the right of the Paper field to select a different paper size color or type e 2 Sided Printing allows you to select 2 sided printing options Click the Down arrow to select an option 1 Sided Print prints the exception pages on one side only 2 Sided Print prints the exception pages on both sides of the paper and flips the pages on the long edge The job then can be bound on the long edge of the pages 2 Sided Print Flip on Short Edge prints the exception pages on both sides of the paper and flips the pages on the short edg
93. bel and Envelope Misfeeds Probable Causes Solutions The label sheet is facing the wrong way in the Load label sheets according to the instructions from the manufacturer e Load labels face up in trays 1 4 e Load labels face down in tray 5 Envelopes are loaded in the wrong tray Use tray 5 to print envelopes Envelopes are loaded incorrectly in tray 5 To load envelopes in tray 5 e Load envelopes long edge feed flap side up flaps closed with the flaps leading into the printer Load C4 and custom size envelopes longer than 320 mm 12 6 in short edge feed with the flaps closed flap side up The flaps are toward the back or leading into the printer For custom size envelopes define a custom size on the control panel Envelopes are loaded incorrectly in the Load envelopes in the optional envelope tray with the flaps closed envelope tray flap side down and the long edge toward the left 258 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Paper Jam Message Stays On dco ole ls M Gel E Solutions Some paper remains jammed in the printer Recheck the media path and make sure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the printer Close any door that is open Note Check for and remove torn pieces of paper in the paper path Jams During Automatic 2 Sided Printing Probable Causes Solutions Using paper of the w
94. by Xerox invalidates its certification New Zealand 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom it does not provide any sort of warranty and it does not imply that any Telepermitted product is compatible with all Telecom network services Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model The equipment may not be capable of correct operation at the higher data speeds designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility for difficulties that arise in such circumstances 2 Immediately disconnect this equipment should it become physically damaged then arrange for its disposal or repair 3 This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers 4 This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing 5 Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a fa
95. c bag and place in the box Ay WARNING Do not touch any toner adhering to the drum cartridge Note If you want to return used supplies for recycling follow the instructions included with the new supplies If the instructions or shipping label are not available for more information go to www xerox com gwafor more information Xerox WorkCentre 7970 Multifunction Printer 191 User Guide Maintenance 3 Remove the packing material from the end of the new drum cartridge 4 Rest the new cartridge along with its black plastic protective shield in the cartridge slot Make sure to load the cartridge in the direction of the arrow on the top of the shield 5 While keeping the guides inserted in the slot remove the black paper sheet by pulling it in the direction shown 6 Remove the tape from the top of the cartridge shield 7 Hold the shield and push the cartridge into the printer using the orange handle 8 192 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance 9 Carefully remove the protective shield 10 Push the drum cartridge until it stops 11 Close the drum cartridge cover 13 Close the printer front cover 14 Dispose of the protective shield and tape as normal office waste Xerox WorkCentre 7970 Multifunction Printer 193 User Guide Maintenance Replacing the Transfer Belt Cleaner A message appears on the control panel when the transfer belt cleaner
96. cause explosions or fires when used on electromechanical equipment e The metallic surfaces in the fuser area are hot To avoid personal injury use caution e Donot attempt to remove paper that is jammed deeply inside the product Switch off the product promptly and contact your local Xerox representative e Do not apply excessive force on the document glass e Do not override any electrical or mechanical interlock devices Xerox WorkCentre 7970 Multifunction Printer 19 User Guide Safety Printer Symbols 20 Description WARNING or CAUTION Ignoring this warning could cause serious injury or even death To avoid personal injury use caution To avoid property damage use caution WARNING Hot surface on or in the printer Use caution to avoid personal injury Do not burn the waste container Do not expose the drum cartridge to light for more than 10 minutes Do not touch the drum cartridge Hot surface Wait the indicated time before handling WARNING Moving parts To avoid personal injury use caution Xerox WorkCentre 7970 Multifunction Printer User Guide Safety Environmental Health and Safety Contact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For product safety information in the United
97. ccessing services You must also provide your account details in the print driver before printing documents from a computer The system administrator can set limits to restrict the total number of jobs by type that a user can produce The administrator can also generate reports listing usage data for individual users and groups For details see the System Administrator Guide at www xerox com office WC7970docs Logging In Logging in is the process by which you identify yourself to the printer for authentication If authentication is set to access printer features you log in with your user credentials Logging In at the Control Panel 1 At the control panel either press Log In Out or touch Guest 2 If an administrator has configured more than one authentication server select your domain realm or tree a Touch Domain Realm or Tree b From the list touch your domain realm or tree c Touch Save 3 Type your user name then touch Next Type your password then touch Done 32 Xerox WorkCentre 7970 Multifunction Printer User Guide Features Logging In to CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 34 At the top of the page next to the lock and key icon click Login Type the User ID in the space pro
98. cctpnat sad cnssdcne scan tncnnednh atcha rS 125 e Selecting Color or Black and White Copies ecsssssesssssssessssssssssssesssesssesssessssesssessasssatsssteesnecsneesneesseesssessseess 126 RBecucing or Enlarging the eg esc cca saccnncnnnnnnaonanananukanananebennaacanannaueie 126 SeleciMmo the Paper Wie acer eon ane ame eens 127 Specifying the Orginal Type as scasssec sce ccze sco scsesacse sunsuivesteceseests stave setectechaveusseuseds cate cus olay easctetst teseensstavastadeepeacesascc 127 TTPO or Darkening ID Card COPES nce cssscnsesv st casesss pniadavesansonssaton t riesana eE TEK EATE Ta SARETI 127 e Automatically Suppressing Background VaridtiOn ecccscssssssessssssssssssssssessseesseecsscssscssscsessessecssecsneesseeeseeess 128 Copying an ID Card You can copy both sides of an ID card or small document onto one side of paper Each side is copied using the same location on the document glass The printer stores both sides and prints them side by side on the paper To copy an ID card 1 A a a a 10 11 12 13 Press the Services Home button then touch ID Card Copy Touch the ID Card Copy tab Verify the output color paper supply and reduce enlarge settings Change the settings as needed Touch the Image Quality tab Verify the original type lighten darken and background suppression settings for side 1 Change the settings as needed Lift the document cover Place the ID card or a doc
99. ch Paper Supply then select an option d To enable the hole punch feature touch Hole Punch then select an option 4 Touch OK Xerox WorkCentre 7970 Multifunction Printer 111 User Guide Copying Image Quality Settings This section includes NA IN IN TYDE dts Sd Se vet nsets hats E capes ets nhac acigtar thane latee e Adjusting Brightness Sharpness and Saturation eecseccsssesssssssssssessssssssesssesssessseessscssscssucesseesstessnecsnessneesseeees Automatically Suppressing Background Voth OI accssscsscecscssscosasasssssacnsaconassonsoseansacovasndeisseansacouasnsouesoaniaciuatsest e Adj sting the Contrasts iiaa a ae iniaa E A Eea Ea EAE Ea aTa aana Tee Selecting Color Fee ee Sarees erect et eat ee rr ee eee tree Sy Color BOlaNOE sses inisee Tanan ESEESE SEE EATEN SAEN EEN RESE EEAS RETES Specifying the Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original was created To specify the original type 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Original Type 3 On the Original Type screen select the appropriate settings On the left side of the screen touch the content type of the original document _ If known select how the original was produced 4 Touch OK Adjusting Brightness Sharpness and Saturation You can lighten or darken copies and adjust the sharpn
100. ckage manager or use the appropriate command line utility for your OS AIX rpm U XeroxOSDPkg AIXpowerpc x xx Xxx Xxxx rpm HPUX swinstall s XeroxOSDPkg HPUXia64 x xx xxx xxxx depot gz Solaris x86 based pkgadd d XeroxOSDPkg SunOSi386 x xx xxx xxxx pkg Solaris SPARC based pkgadd d XeroxOSDPkg SunOSsparc x xx xxx xxxx pkg Linux RPM based 32 bit rpm U Xeroxv5Pkg Linuxi686 x xx xxx xxxx rpm Linux Debian based 32 bit dpkg i Xeroxv5Pkg Linuxi686 x xx xxx xxxx deb Linux RPM based 64 bit rpm U Xeroxv5Pkg Linuxx86_64 x xx Xxx xxxx rpm Linux Debian based 64 bit dpkg i XeroxvSPkg Linuxx86_64 x xx xxx xxxx deb The package installs files into opt Xerox prtsys Launching Xerox Printer Manager To launch Xerox Printer Manager from a terminal window prompt as root type xeroxprtmgr then press Enter or Return Xerox WorkCentre 7970 Multifunction Printer 47 User Guide Installation and Setup Other Drivers The following drivers are available for download at www xerox com office WC797Odrivers e The Xerox Global Print Driver works with any printer on your network including those printers made by other manufacturers It configures itself for your individual printer upon installation e The Xerox Mobile Express Driver works with any printer available to your computer that supports standard PostScript It configures itself for the printer you select every time you print If you travel frequently to the same sites
101. creen keyboard to type additional email addresses f When you are finished touch Close 4 To add a subject line a Touch Subject then use the touch screen keyboard to type the desired text Note To modify the default subject that appears touch X to clear the field b Touch OK 5 Adjust the Internet fax options as needed a Touch Output Color and select from the drop down menu e Auto Detect e Black amp White e Grayscale e Color b Touch 2 sided Scanning and select from the drop down menu e 1 Sided e 2 Sided e 2 Sided Rotate Side 2 c Touch Original Type and select from the drop down menu e Photo amp Text e Photo e Text e Map e Newspaper Magazine 166 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing 6 Adjust fax options as needed 7 Press the green Start button The printer scans the pages and sends the document as an email attachment in pdf or tiff file format when all pages have been scanned Xerox WorkCentre 7970 Multifunction Printer 167 User Guide Faxing Selecting Internet Fax Options This section includes Austin Bightnessand SGM SS sca scteesathcesessectestvtistenieceatevsvetsseniqshasesletscancsssbotssstivepelesbetneieaoaosaressteudribaersintes 168 e Automatically Suppressing Background VarictiOn eecssecsssessessssessssssssssssessseesseecssessscssscssssesseessneesseesseesseesss 168 Adjusting Te COniOS tersiere E 169 Setting the RESOlUtION 0 es
102. ctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Disposal Outside of the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol Use of this symbol establishes compliance with the requirements set out by the Directive Battery Removal Batteries should only be replaced by a MANUFACTURER approved service facility Xerox WorkCentre 7970 Multifunction Printer 315 User Guide Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance 316 Xerox WorkCentre 7970 Multifunction Printer User Guide
103. d Sizes Statement 5 5 x 8 5 in Executive 7 25 x 10 5 in Letter 8 5 x 11 in US Folio 8 5 x 13 in Legal 8 5 x 14 in Tabloid 11 x 17 in Statement 5 5 x 8 5 in Executive 7 25 x 10 5 in Letter 8 5 x 11 in 8 5 x 13 in Legal 8 5 x 14 in Tabloid 11 x 17 in 12x18in Tray Number Trays 3 and 4 of the High Capacity Tandem Tray Module Tray 6 of the High Capacity Feeder Tray 5 only European Standard Sizes A4 210 x 297 mm JIS B5 182 x 257 mm Postcard 100 x 148 mm Postcard 148 x 200 mm A6 105 x 148 mm A5 148 x 210 mm A4 210 x 297 mm A4 Oversized 223 x 297 mm A3 297 x 420 mm B6 125 x 176mm B5 176 x 250mm B4 250 x 353 mm JIS B6 128 x 182 mm JIS B5 182 x 257 mm 215x315 mm JIS B4 257 x 364 mm SRA3 320 x 450 mm DL envelope 110 x 220 mm C4 envelope 229 x 324 mm C5 envelope 162 x 229 mm Paper and Media North American Standard Sizes Executive 7 25 x 10 5 in Letter 8 5 x 11 in Postcard 3 5 x 5 in Postcard 4 x 6 in 5x 7 in Postcard 6 x 9 in Statement 5 5 x 8 5 in 8x 10in Executive 7 25 x 10 5 in Letter 8 5 x 11 in 9x11 in 8 5 x 13 in Legal 8 5 x 14 in Tabloid 11 x 17 in 12x 18 in 12x19 in Envelope 6 x 9 in Envelope 9 x 12 in Monarch Envelope 3 9 x 7 5 in No 10 Envelope 4 1 x 9 5 in Supported Paper Sizes and Weights for Automatic 2 Sided Printing Standard Eu
104. damage the printer and cause the print quality to deteriorate Ensure any parts removed during cleaning are replaced before you plug in the printer Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Cleaning the Printer This section includes Cleaning the Document Glass and Document COVET e sesssssssssssseesssessssssssssstesssessneesseesseecssecsusssseseseeesneessees 179 Cleaning the Document Feed Rollets was nanusvancansednnnenadaa nena cana ene canatens A 180 Cleaning the Second Side Scanning Lens ASSEMDIY sscsnsscsnssesssescnnsecssssesnescenssecsecccunseessececnsccenneesenceesnees 181 Cleaning thie Printer Ex temo creer yesseetracrteiea nse erie carat cena enemas 183 Cleaiuhie Wie Printer Intel iace ina eteneaa a E es 184 Cleaning the Document Glass and Document Cover To ensure optimum print quality clean the document glass regularly Cleaning helps avoid output with streaks smears and other marks that transfer from the glass while scanning documents 1 2 Use a lint free cloth lightly dampened with Xerox Lens mirror Cleaner or another suitable non abrasive glass cleaner Clean the document glass and the CVT glass to its left Use a lint free cloth and Xerox Cleaning Fluid to clean the underside of the document cover and the document feeder Xerox WorkCentre 7970 Multifunction Printer 179 User Guide Maintenance Cleaning the Document Feed Rollers Dirt on the docu
105. e The job then can be bound on the short edge of the pages Use Job Setting prints the job using the attributes shown in the Job Settings box e Job Setting displays the attributes of the paper for the remainder of the job Note Some combinations of 2 sided printing with certain paper types and sizes can produce unexpected results 90 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Scaling You can reduce the image to as little as 25 of its original size or enlarge it as much as 400 In Windows the Scale Options are located in the print driver on the Printing Options tab 1 To access Scaling Options to the right of the Paper field click the arrow then select Other Size gt Advanced Paper Size 2 Select an option No Scaling You can use this option to retain the original image size Automatically Scale You can use this option to change the print from one standard paper size to another The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field e Manually Scale You can use this option to change the output print size by a specified percentage Xerox WorkCentre 7970 Multifunction Printer 91 User Guide Printing Printing Watermarks A watermark is special purpose text that can be printed across one or more pages For example you can add a word like Copy Draft or Confidential as a watermark instead of sta
106. e es 294 CODY REGU UO 7 kruspeeemeeenrtre eetee arseere sete trerecereresrreceercertreet er tree etre trem treceeey Ser ative reren tes teertrecavtreegrerrerrepetre verrrrre ys 300 POF SOUS Siira rinn EEE E E O RER 303 Sare sae acre reese es see eee eee 308 Maternal Sco Data SNEEU aeaa E E Heaeeleerateetsietasuense 309 Xerox WorkCentre 7970 Multifunction Printer 293 User Guide Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this printer in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If the equipment is not installed and used in accordance with these instructions it can cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference Users are required to correct the interference at their own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user
107. e finisher 5 Close the front door of the Business Ready finisher Xerox WorkCentre 7970 Multifunction Printer 205 User Guide Maintenance Billing and Usage Information Billing and printer usage information appears on the Billing Information screen The impression counts shown are used for billing To view Billing and Usage information 1 At the printer control panel press the Machine Status button 2 To view basic impression counts touch the Billing Information tab Black Impressions Total number of pages printed with no color specified Color Impressions Total number of pages printed that specify color Total Impressions Total number of color impressions plus black impressions 3 To view detailed usage information touch Usage Counters then select an option 4 Toreturn to the Services Home menu press the Services Home button 206 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Ordering Supplies This section includes gt LOCATING THE SOT GIINGIMD Ol irene eo EE VA E ETENE E NEES 207 COM UMAD SS ona n OO em ne ee ees 207 Routine Maintenance IEMs sscncscaccacuskanaaainacnanciscanssausanuinnas Sandanunamieamaaaieiss 207 COMMS sles e sts reer enema tere L ee ene rene eee ere eee 208 Cm When 2 cel eal e is eer eeereeet nici tenee ere eet tre erat S ae ernst terete 208 Viewing Printer Supply STATUS a lasatisars ct asesserttserssccso re eer
108. e list Note To create a comment touch a blank row use the touch screen keyboard to type the text then touch OK d Touch an arrow to position the selected comment in the header or footer The sample page shows the location of the comment e Touch OK f To change the text formatting touch Format amp Style choose the desired settings then touch OK To insert the current date a Touch Date gt On b Touch Apply To then select an option c Under Format select a format for the date d Touch an arrow to position the date in the header or footer The sample page shows the location of the date e Touch OK f To change the text formatting touch Format amp Style choose the desired settings then touch OK To insert a Bates Stamp a Touch Bates Stamp gt On b Touch the Starting Page Number field then use the alphanumeric keypad to enter the starting page number Leading zeros can be included c Touch Apply To then select an option d Under Stored Prefixes touch an existing prefix in the list Note To create a prefix touch a blank row use the touch screen keyboard to type up to eight characters then touch OK e Under Position touch an arrow to position the Bates Stamp in the header or footer The sample page shows the location of the Bates Stamp f Touch OK g Tochange the text formatting touch Format amp Style choose the desired settings then touch OK Touch OK Xerox WorkCentre 7
109. e of the glass e The document glass accepts paper sizes up to 297 x 432 mm 11 7 x17 in e The document glass automatically detects standard paper sizes 106 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Duplex Automatic Document Feeder Insert originals face up with page one on top The duplex automatic document feeder scans both sides of 2 sided documents at the same time e The confirmation indicator illuminates when you load the originals correctly e Adjust the paper guides so they fit against the originals e The document feeder automatically detects standard paper sizes e The automatic document feeder accommodates the following original paper weights 38 128 g m e The automatic document feeder accommodates the following originals 85 x 125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7 x 17 in e The automatic document feeder accommodates approximately the following quantity of paper by weight 130 sheets of 80 g m paper Xerox WorkCentre 7970 Multifunction Printer 107 User Guide Copying Selecting Copy Settings This section includes 108 Basie SOULS roenan o a E IE Rosie EE E Gunmen Rameriae 109 Image Quality SERO sachs eee ea es a 112 Layout Setti Scepana R errerrinrt 115 OULPUL FORGE SeN S eseu en e E date baarunaien naan TOR 118 TOC n COP N ea e N E E E E err eeriere 25 Advanced Copy IN gsar a sop aca
110. e staple cartridge to the booklet maker then return the booklet maker to its original position Clearing Hole Punch Jams Clearing Hole Punch Jams in the Finisher If the printer stops printing and reports a hole punch jam empty the hole punch waste container For more information see Emptying the Hole Punch Waste Container on page 203 264 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Print Quality Problems This section includes TCIM tts PL Oa as haste cece E E saeco seuss a eee asad 266 Troubleshooting Pont Quality Problems sccncccscsicincscsccahuaiansscindmenneneaciaceaniiamensen 268 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem For more information go to www xerox com office WC7970support A CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Notes e To enhance print quality the toner print drum cartridges for many models of equipment are designed to cease functioning at a predetermined point e Grayscale images printed with the composite black setting increment the color pages coun
111. e the alphanumeric keypad to enter the mailbox number 6 Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode 7 Touch OK Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature For details see the System Administrator Guide at www xerox com office WC7970docs To store a fax in a local mailbox 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Mailboxes 3 Touch Store to Local Mailbox 4 Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number 5 Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode 6 Touch OK Printing Local Mailbox Documents To use this feature you must have documents stored in a mailbox For details see Storing a Fax in a Local Mailbox on page 158 To print local mailbox documents 1 Press the Services Home button then touch Fax Touch the Fax Options tab then touch Mailboxes Touch Print Local Mailbox Documents Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Ot Ee A Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode 6 Touch Print All Documents The documents in the mailbox are printed 158 Xerox WorkCentre 7970 Multifunction Printer U
112. e the paper 232 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 9 Lower the document feeder tray 10 If the original is not wrinkled or torn load it into the feeder again following the instructions on the touch screen Note After clearing a document feeder jam reload the entire document including the pages already scanned The printer automatically skips the scanned pages and scans the remaining pages Ay CAUTION Torn wrinkled or folded originals can cause jams and damage the printer To copy torn wrinkled or folded originals use the document glass Xerox WorkCentre 7970 Multifunction Printer 233 User Guide Troubleshooting Clearing Jams in the Business Ready Finisher This section includes CleanngoJamsinthe Center Trays enana A ria 234 Cleching Jams inthe Finisher Transport ssisssisisienssinin dns irion a a EN RARAGA 235 Clearing Janis dt sdin the FiMSAErsssssssnssrssnsnsunn nak n nE aR a 236 Cleding Jams at Sein tne FinisNeisesarsea eee 238 Claim Jams at sdin the FMS Ne surse S 240 Leip lamsat Atm the FMS Ne sessar rrn Ea aA o 242 a Cleainglamsin the Booklet iets eee ee ee 244 Clearing Jams in the Center Tray 1 If the paper is jammed at the exit to the center output tray pull the paper in the direction shown 2 234 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Clearing Jams in the Finishe
113. eensseesesseeessseteesseesesssestsseeersseesesseeerssenersseeeesseeee 207 Other SUP Pl OS ieeccssicccdssaceavcseiccsedacznvcnsavensadasstucettsaevuetesscovecetasciutessuesusenbtectsyeidccesuntdeantuitycettsbuetsvecavtedsscouteosteseetss 208 Whemto Order Stp plies sisenes rA ESERE E REE EE ERN 208 Viewing Printer Supply StatUS sisinio siinne n ii EE NNE RA E ia 208 Recycling S pplieSsesseseaandineoririniin e ae e tented 208 Moving the Printer assserirerssnniireian ee A A EN NA He ee 209 Troubleshooting 211 General TroubleshootiNgeisessisinensnearie a a S EEE EEE EEES 212 Printer Has Two Power Switches c ccecssssessessesscssessessessessssssssssscsssssesecsscsecssesecssesacssesacssnssessessecsecsecseseseees 212 Restarting the Pinte aiccssscascsssscicdecasscushecassscvtedsncneedsietsscsarscassscastbsestessiesssteant E ERER EAEE 213 Printer Does Not Turn Onesonemaniiosnirriiiniiiiitiiirit itiha iA ALS RSA 213 Printer Resets or Turns Off Frequently u ceesssssssssssssssecssecsnessnesssscsssesssessssesueesnecsncesssesssesescesacsesteesneeseees 214 Printing Takes TOO LONGisisisiiiri a a a E 214 Document Fails to Print sesesesesssesseseesessseeecessssssescesesssseetserssssesresesssseeteeesssseettesssntetrsersssseeresrsssseerersseseeetsrsssse 215 Document Prints from Wrong TrOy ssecssesssssssssssesssessssssnecssscsssscessssssssssessnecssccsasccssessacsssessacsessessnessneesseees 216 Printer is Making Unusual Noises ccsscssssssssec
114. ees 186 Replacing the Waste Toner COntdinel eecsssssssssssssssssssessnessssecsecsscsssesssesessecsnessnessssesssecsscssasseseeeseeseees 189 Replacing the Drum Cartridges essssssssesssessssssssssssssssscsnecsnccsssccasecssesssssssssessessnessucesasesssessscssacseaesesseeseees 191 Replacing the Transfer Belt Cleaner ou eecsessssssssssessssessnscsnecsscssscssssssnecsnccessecsncesscssssesucseaseesnessueesnesseees 194 Replacing the Second Bias Transfer Roller esssessssssssesssessssesssssssssssecsnecsnccssccssessacssucssseeesnessnesseeesesees 197 Resetting Supply Life COUTTS esssssssssssesssesssessssssssssssessnecsnessnscssscsssssssessssessnecsnessnsessscssseesacssassesneesees 199 Replacing Staple Cartridges sessssssssssssesssessseesssesssesssssssssessecsuccssecenscsssecssessacsesssesnessnessscesaseessessacseassesneesees 200 Emptying the Hole Punch Waste Container ccsesssssssssssssssnesssecssscssssssssssssecsnecsnessncessscsssessacsestsesneesees 204 Billing ANd Usage Information esssssssssssssssssssssssesssessnsccscssscsssccsssessccssecsuccssscsasessscssucsesecsueesscesaeesacessscesseeess 206 Ord ring SUP Pl eSa nna EEE E A E E ERE RAE REE 207 Locating the Serial Number ssssssssesssessssssssesssssssscsssccssecsnecsusssnscssscssscsssesssseesuessnessnsssssessscssucssstsesneesees 207 Consumable S nesnenin n O EAA E A r EEEE S IAEE 207 Routine Maintenance ItemMS ss seseeesssseesesseesssseesssseesssseesessr
115. eiucesadcanseatlcesspcsdsetuibanhinsleestessevuecelachwstessiciedes 78 Macintosh Printing OPTIONS seis sdscissiecsccince cissscarteses n n RRR AEREAS 80 Linux Printing Option sessesessccssncdensasscesccucscascousstsshdenncsensaobctateuoosodctussussevenncssnsnauceutctsctaaetseussedentcqsaustectabentscasslaeele 81 MONOGIAE JOS 2AE E AEE E A EO 83 Managing Jobs at the Control Panel ssssssssssssssssssseseessssssssrotssssssssstoreessessssestoresessssssrorerensssssestoressssssestet 83 Managing Secure and Held Print Jobs ssssss11000ssssss1o0esssssestotssssssssstotetssessssostotesesssssstoroeessssseseornsesssesset 84 Managing Jobs in CentreWare Internet Services ssscssescsnssessseeseseecsnseessseccnsecesnecesssecsnseessneecnecensneesene 85 Printing Features eurais raina i AA E E N EE ARESE AREE 86 Printing on Both Sides of the Paper see s ssssososoeseessososroroeessosososroeeeessssoseoreeesessosrororreessssesroroeesesssesroreeesssse 86 Selecting Paper Options for Printing sseesssssssssoeseessosssroroeesessososroeoeesessosroroeeeessosrororoeesessesroreoreessssssroeeeee 87 Printing Multiple Pages to a Single Sheet sssssecssssscsnssecnsscssnsecsssscensessneecssesessnseerssscensssoneeesseseenesseese 87 Printing Booklets ses seseccxacosccer eevee ssescerences sutsutarcieda nsvtasaw neivesiuuel uations ue em eee eee 88 Using Urge Options sis sccscesscissdas saucer erisstedenceases aitabes auecisdaruied edesstaiarssiah
116. elect the output tray on the left side of the printer Folder Tray You can use this option to select the output tray for the CZ Folder Right Top Tray You can use this option to select the output tray on top of the Business Ready finisher Right Middle Tray You can use this option to select the output tray in the middle of the Business Ready finisher Booklet Tray You can use this option to select the output tray on the bottom of the Business Ready finisher 4 To send the job to the printer click OK 80 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Saving a Set of Commonly Used Printing Options for Macintosh You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options Doe ws With the document open in your application click File gt Print Select your printer from the Printers list Select the desired printing options from the drop down lists in the Print dialog box Click Presets gt Save As Type a name for the printing options then click OK to save the set of options in the Presets list To print using these options select the name from the Presets list Linux Printing Options Launching Xerox Printer Manager To launch Xerox Printer Manager from a terminal window prompt as root type xeroxprtmgr then press Enter or Return Printing from a Linux Workstation To print from a Linux workstation 1 2
117. election within 60 seconds the job automatically resumes To view active secure or completed jobs 1 At the control panel press the Job Status button 2 To seea list of specific job types touch a tab To view jobs that are processing or waiting to process touch the Active Jobs tab To view Secure Print jobs touch the Secure Print Jobs or My Secure Jobs tab Touch the folder enter the passcode number using the keypad then touch OK To view completed jobs touch the Completed Jobs tab 3 To refine the list touch the Down arrow 4 To see details about a job touch the job Xerox WorkCentre 7970 Multifunction Printer 83 User Guide Printing To delete a job 1 At the control panel press the Job Status button 2 From any of the job type tabs touch the job 3 Touch Delete Notes e The system administrator can restrict users from deleting jobs If a system administrator has restricted job deletion you can view the jobs but not delete them e Only the user that sent the job or the system administrator can delete a secure print job From the Print From menu you can view lists of saved jobs jobs stored on a USB Flash drive or jobs stored in printer folders You can select and print jobs from any of the lists To print the job see Printing Special Job Types on page 95 To view saved jobs 1 At the printer control panel press the Services button 2 Touch Print From then touch Saved Jobs 3 To v
118. en press Enter or Return Xerox WorkCentre 7970 Multifunction Printer 33 User Guide Features Finding the IP Address of the Printer You can view the IP address of your printer on the control panel or on the Configuration Report On the Configuration Report IP address information is located in the Connectivity Protocols section To view the IP address of the printer on the control panel 1 Atthe printer control panel press the Machine Status button 2 Touch the Machine Information tab If the system administrator has set the Display Network Settings to show the IP address it appears in the center panel Ifthe IP address is not displayed print the Configuration Report or contact your system administrator To print a Configuration Report 1 At the printer control panel press the Machine Status button 2 On the Machine Information tab touch Information Pages gt Configuration Report gt Print 3 Touch Close after the report prints Automatic Data Collection This printer automatically collects data and transmits it to a secure offsite location Xerox or a designated servicer uses this data to support and service the printer or for billing supplies replenishment or product improvement Automatically transmitted data can include product registration meter read supply level printer configuration and settings software version and problem or fault code data Xerox cannot read view or download the content of yo
119. en touch Workflow Scanning Touch the Down arrow then select All Templates from the menu From the list select the private folder oe NN On the Document Management screen touch Enter Password for Folder then use the touch screen keyboard to enter the password as needed Touch Done Touch OK 8 Press the green Start button wo Creating a Private Folder For you to create a private folder the scan policy to allow additional folders to be created must be enabled The system administrator can create a private folder at any time For details on enabling or disabling Scan to Mailbox see the System Administrator Guide for your printer model To create a private folder with a password 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 34 2 Click the Scan tab 3 In the Display section select Mailboxes Note If the Display section does not appear Scan to Mailbox is not enabled For details see the System Administrator Guide at www xerox com office WC7970docs In the Scan to Mailbox section click Create Folder Click the Folder Name field then type a name for the folder In the Folder Password field type a password that adheres to the password rules In the Confirm Folder Password field type the password again Click Apply Your priv
120. ent feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select Scan to Home Templates from the menu From the list select the template that the system administrator created To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 140 For more options touch the Advanced Settings tab For details see Selecting Advanced Settings on page 140 Press the green Start button Xerox WorkCentre 7970 Multifunction Printer 139 User Guide Scanning Setting Scan Options This section includes Changing the Basic Scan Settings zsscsvsccsctbascesasyes ccvaavescensaveccrvaiscrasdcivsecavaspenccucdy sscivediarceearseeimanvesemavcdvancanceee 140 e SelectingAdvamced Settings sssce tan aan any ans Hanae hens Sead Aiea nae Sana Ress 140 e Selecting Layout Adjustments ccaseaandcnccennacutasacnd ena anummastansennnemmeceueme 142 s Selectingiking ODU ONS ereenn aonn r E E E E EE 143 Bee Scan Joonase a E ae onsen EA 143 The scanning features in your printer use templates that define the scan settings and the destination for an image Changing the Basic Scan Settings To change the basic scan settings 1 Press the Services Home button then touch Workflow Scanning 2 Touch Output Color then select an option Auto Detect detects the color content in the original image If the original image is color t
121. envelopes e Plastic media e Ironon transfer paper Ay CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality e Store paper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper e Reduce the exposure of paper to strong lights for long periods of time e Maintain constant temperatures and relative humidity e Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture e Store paper flat either on pallets cartons shelves or in cabinets e Avoid food or drinks in the area where paper is stored or handled e Do not open sealed packages of paper until you are ready to load them into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from moisture loss or gain e Some special media is packaged inside resealable plastic bags Store the media inside the bag until you are ready to use it Keep unused media in the bag
122. er Recommended Media A list of paper and media recommended for your printer is available at e www xerox com paperRecommended Media List United States e www xerox com europaperRecommended Media List Europe Ordering Paper To order paper transparencies or other media contact your local reseller or go to www xerox com office WC7970supplies General Paper Loading Guidelines e Do not overfill the paper trays Do not load paper above the maximum fill line in the tray e Adjust the paper guides to fit the paper size e Fan paper before loading it in the paper tray e If excessive jams occur use paper or other approved media from a new package e Use only recommended Xerox transparencies Print quality could vary with other transparencies e Donot print on label media once a label has been removed from a sheet e Use only paper envelopes Print envelopes 1 sided only 50 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following e Rough or porous paper e Inkjet paper e Non laser glossy or coated paper e Paper that has been photocopied e Paper that has been folded or wrinkled e Paper with cutouts or perforations e Stapled paper e Envelopes with windows metal clasps side seams or adhesives with release strips e Padded
123. er Your Xerox printer and supplies are designed and tested to meet strict safety requirements Safety requirements include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Ay WARNING Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For details contact your Xerox representative Electrical Supply The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device If you are not sure that your electrical supply meets the requirements consult your local electricity provider or a licensed electrician Ay WARNING The device must be connected to a grounded electrical circuit The device is supplied with a grounded electrical plug that fits into a grounded electrical outlet The power cord plug only fits into a grounded electrical outlet The power cord design is a safety feature If you are unable to insert the power cord plug into your electrical outlet consult your local electricity provider or a licensed electrician Always connect the device to a properly grounded electrical outlet Emergency Turn Off If any of the following conditions occur turn off the printer immediately and disconnect the pow
124. er or Print Server If the printer is printing properly from the control panel but you still have print quality problems the application print driver or print server could be the cause To isolate the problem 1 2 Print a similar document from another application and look for the same print quality problems If the document has the same print quality problem it is probably a print driver or print server problem Check the print driver used for the print job a Navigate to the list of printers on your computer e For Windows XP SP3 click Start gt Settings gt Printers and Faxes e For Windows Server 2003 and later click Start gt Settings gt Printers e For Windows 7 click Start gt Devices and Printers b Right click on the name of the printer c From the drop down list select Properties e Ensure that the model name in the middle of the driver matches the model name of the printer e Ifthe names do not match install the proper print driver for the printer If the print driver is correct to set the Print Quality Mode and Color Correction see Selecting Printing Options on page 77 Set the Print Quality mode to Standard or Enhanced Set the Color Correction to Xerox Automatic Color If the problem persists delete then reinstall the print driver If the document printed without a print quality problem the application is probably the cause Restart your printer restart the application then print the doc
125. er Tray You can use this option to select the output tray in the middle of the printer Left Tray You can use this option to select the output tray on the left side of the printer Folder Tray You can use this option to select the output tray for the CZ Folder Right Top Tray You can use this option to select the output tray on top of the Business Ready finisher Right Middle Tray You can use this option to select the output tray in the middle of the Business Ready finisher Booklet Tray You can use this option to select the output tray on the bottom of the Business Ready finisher 4 Doone of the following To save the settings click the arrow to the right of the Saved Settings field at the bottom of the window then click OK Tosend the job to the printer click OK Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 With the document open in your application click File gt Print 2 Select the printer then click Properties Click the tabs in the Properties window then select the desired settings 3 Tosave the settings click the arrow to the right of the Saved Settings field at the bottom of the window then click Save As 4 Type a name for the set of printing options then to save the set of options in the Saved Settings list click OK 5 Toprint usin
126. er cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if e The equipment emits unusual odors or makes unusual noises e The power cable is damaged or frayed e Awall panel circuit breaker fuse or other safety device has been tripped e Liquid is spilled into the printer e The printer is exposed to water e Any part of the printer is damaged Xerox WorkCentre 7970 Multifunction Printer 15 User Guide Safety Power Cord Safety Information Carefully read the following instructions before operating your printer For details contact your Xerox representative A WARNINGS e The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device If you are not sure that your electrical supply meets the requirements consult your local electricity provider or a licensed electrician e Donot use an extension cord e Donot remove or modify the power cord Refer to these instructions to ensure the continued safe operation of your printer Use the power cord supplied with your printer Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal Ay WAR
127. erento cree nee recone ee ge are eaters ee arn etree ea ae ee ene eae nears ee eee ery rears 97 en ood a 1 eeearertr ene a E eter one ee er creme T eet etre ers 98 s Gneo recs eas N E face ectae tures E cena hes as E oder nets poset 98 Special job types allow you to send a print job from your computer then print it from the printer control panel Select special job types in the print driver from the Printing Options tab Secure Print Secure print allows you to associate a 4 10 digit passcode with a print job when sending it to the printer The job is held at the printer until you enter the passcode at the control panel When printing a series of secure print jobs you can assign a default passcode in the Printing Preferences of the print driver Then you can use the default passcode for all print jobs sent from that computer If you must use a different passcode you can override it in the application print driver Xerox WorkCentre 7970 Multifunction Printer 95 User Guide Printing Sending a Secure Print Job 1 2 3 10 11 On the Printing Options tab from the Job Type list select Secure Print Type a 4 10 digit passcode for the Secure Print job In the Confirm Passcode field type the passcode again Notes e If you do not supply a passcode the printer assigns a passcode and displays it in the Passcode Required window You can use the passcode supplied by the printer or you can type your own passcode to use i
128. ertain of the number of devices that can be connected to a line as determined by the RENs contact the local Telephone Company For products approved after July 23 2001 the REN is part of the product identifier that has the format US AAAEQ H TXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is separately shown on the label Xerox WorkCentre 7970 Multifunction Printer 303 User Guide Regulatory Information To order the correct service from the local Telephone Company you could also have to quote the codes in the following list e Facility Interface Code FIC 02LS2 e Service Order Code SOC 9 0Y Ay CAUTION Ask your local Telephone Company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack If this Xerox equipment causes harm to the telephone network the Telephone Company could temporarily discontinue service to the telephone line to which it is connected If advance notice is not practical the Telephone Company notifies you of the disconnection as soon as possible If the Telephone Company interrupts your service they can advise you of your right to file a complaint with the FCC if you believe that it is necessary The
129. es e Network accounting e Scan to PC Desktop e Scanning software solutions For details go to www xerox com office software solutions Xerox WorkCentre 7970 Multifunction Printer 283 User Guide Specifications Physical Specifications Base Configuration e Width 110 7 cm 43 6 in e Depth 69 9 cm 27 5 in e Height 114 9 cm 45 2 in e Weight 151 9 Kg 334 2 lb Configuration with Business Ready Finisher and Booklet Maker e Width 183 7 cm 72 3 in e Depth 69 9 cm 27 5 in e Height 114 9 cm 45 2 in e Weight 212 3 Kg 467 1 lb Configuration with Business Ready Finisher Booklet Maker and CZ Folder e Width 207 cm 81 5 in e Depth 72 6 cm 28 6 in e Height 114 9 cm 45 2 in e Weight 264 4 Kg 581 7 lb Configuration with Business Ready Finisher Booklet Maker CZ Folder and High Capacity Feeder e Width 207 cm 81 5 in e Depth 72 6 cm 28 6 in e Height 114 9 cm 45 2 in e Weight 293 4 Kg 645 5 Ib 284 Xerox WorkCentre 7970 Multifunction Printer User Guide Specifications Clearance Requirements Clearance Requirements for Base Configuration ea 198 1 cm 78 0 in 10 0 cm 3 9 in 206 7 cm 29 2 in 161 4 cm 63 5 in Xerox WorkCentre 7970 Multifunction Printer 285 User Guide Specifications Clearance Requirements for Configuration with Business Ready Finisher and Booklet Maker oe 198 1 cm 78 0 in
130. es and referenced standards can be obtained from your authorized local dealer A WARNINGS Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment External radiation from Industrial Scientific and Medical ISM equipment can interfere with the operation of this Xerox device If external radiation from ISM equipment interferes with this device contact your Xerox representative for assistance This is a class A product In a domestic environment this product can cause radio frequency interference in which case the user can be required to take adequate measures Shielded cables must be used with this equipment to maintain compliance with Council Directive 2004 108 EC Xerox WorkCentre 7970 Multifunction Printer 295 User Guide Regulatory Information European Union Lot 4 Imaging Equipment Agreement Environmental Information Environmental Information Providing Environmental Solutions and Reducing Cost The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard
131. es the paper type on which you are printing e Ifyou have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver e Store your paper and other media properly for optimum print quality For details see Paper Storage Guidelines on page 51 Print Quality Modes Select the correct print quality setting for your print job from the print driver For instructions on setting the print quality see Selecting Printing Options on page 77 To control the print quality e _Use the print quality settings in the print driver to control print quality If the print quality is not suitable adjust the print quality setting to an higher level e Use only Xerox approved paper For details see Supported Paper on page 50 266 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Color Corrections and Color Adjustments Set the Color Correction to Xerox Automatic Color for best printing results of mixed text graphics and images on a range of supported paper For instructions on setting the Color Correction see Using Color Corrections Follow these guidelines to control the Color Corrections and Color Adjustments For best results on most paper ensure that the Color Correction in the print driver is set to Xerox Automatic Color To produce more vivid results select a mode of Color Correction For example when printing graphics in which the sky does not look blue enough fo
132. ess and saturation To adjust the image 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Image Options 3 On the Image Options screen adjust the sliders up or down as needed Lighten Darken lightens or darkens the image Sharpness sharpens or softens the image Saturation makes the image colors more vivid or pastel 4 Touch OK 112 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To change this setting 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To increase or reduce the contrast of the copies 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Image Enhancement 3 On the Image Enhancement screen adjust the contrast Auto Contrast allows the printer to set the contrast automatically Manual Contrast allows you to adjust the contrast manually To increase or decrease the
133. essssssucsssscsssssssssesnsesnssasessscessceess 62 Configuring Tray 6 in the High Capacity Feeder vis cccccccsdcnacndincndecndinsdunaicandendionnnts 63 Loading Paper in Trays 1 4 1 Pull out the tray until it stops Ensure that the guide locks are set in the correct position for the standard or custom size paper you are loading For details see Setting the Guide Locks in the 500 Sheet Adjustable Trays on page 58 Remove any paper that is a different size or type Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers Xerox WorkCentre 7970 Multifunction Printer 55 User Guide Paper and Media 5 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it 6 Load the paper in the tray Do one of the following For long edge feed insert letterhead and pre printed paper face down with the top edge toward the front Load hole punched paper with the holes to the left Load labels face up with the top edge toward the front of the tray al For short edge feed insert letterhead and pre printed paper face down with the top edge to the left Load hole punched
134. etails on configuring the printer settings see the System Administrator Guide at www xerox com office WC7970docs Initial Printer Setup Make sure that the printer is set up before installing the printer software Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection If the printer has not been previously turned on and configured see the System Administrator Guide at www xerox com office WC7970docs Physically Connecting the Printer to the Network Use a Category 5 or better Ethernet cable to connect the printer to the network An Ethernet network is used for one or more computers and supports many printers and systems simultaneously An Ethernet connection provides direct access to printer settings using CentreWare Internet Services To connect the printer 1 Connect the power cord to the printer and plug the cord into an electrical outlet 2 Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer Connect the other end of the Ethernet cable to a correctly configured network port on a hub or router 3 Turnon the printer Note For details on configuring wireless network settings see the System Administrator Guide at www xerox com office WC7970docs 38 Xerox WorkCentre 7970 Multifunction Printer User Guide Installation and Setup Connecting to a Telephone Line 1 Ensure that the printer is turned off 2 Connect a standard RJ1
135. evices connected to a single line at any time should not exceed five South Africa This modem must be used in conjunction with an approved surge protection device Xerox WorkCentre 7970 Multifunction Printer 307 User Guide Regulatory Information Safety Certification This device is certified by the following Agencies using the following safety standards Agency Standard Underwriters Laboratories Inc US Canada UL60950 1 2007 2nd Edition CSA 22 2 No 60950 1 07 2nd Edition Underwriters Laboratories Inc Europe IEC60950 1 2005 2nd Edition A1 2009 EN60950 1 2006 2nd Edition A11 2009 A1 2010 A12 2011 CB Scheme 308 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer go to e North America www xerox com msds e European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts Xerox WorkCentre 7970 Multifunction Printer 309 User Guide Recycling and Disposal This appendix includes e All Countries e North America e European Union S OREN OMIE S aar a ae parse eeeet aoe eet ee mine E RS Xerox WorkCentre 7970 Multifunction Printer User Guide 311 Recycling and Disposal All Countries If you are managing the disposal of your Xerox product please note that the printer may contain lead
136. f the installer prompts you to restart your computer click Restart to complete the installation of the drivers To complete the installation click Finish Installing Print Drivers and Utilities for Macintosh OS X Versions 10 7 and Later To access all the features of your printer install the Xerox print driver and the Xerox scan driver To install the print and scan driver software Bo Es ON Insert the Software and Documentation disc into the appropriate drive on your computer Open Xerox Print Drivers 3 xx x dmg pkg as needed for your printer To run Xerox Print Drivers 3 xx x dmg pkg double click the appropriate file name When prompted click Continue To accept the license agreement click I Agree To accept the current installation location click Install or select another location for the installation files then click Install Enter your password then click OK Xerox WorkCentre 7970 Multifunction Printer 45 User Guide Installation and Setup 8 From the list of discovered printers select your printer then click Next If your printer does not appear in the list of discovered printers a Click the Network Printer Icon b Type the IP address of your printer then click Continue c Select your printer in the list of discovered printers then click Continue 9 To accept the print queue message click OK 10 Select or clear the Set Printer as Default and Print a Test Page check boxes 11 Click C
137. f the scan settings use the options at the bottom of the touch screen Output Color 2 Sided Scanning Original Type Scan Presets For details see Changing the Basic Scan Settings on page 140 Press the green Start button Notes e The printer must be connected to a network to retrieve a scan file remotely e For details see the Help in CentreWare Internet Services e Print copy and fax jobs can print while you are scanning original documents or downloading files from the printer hard drive Xerox WorkCentre 7970 Multifunction Printer User Guide Document Glass the document glass printed on the edge of the glass 297 x 432 mm 11 7 x17 in standard paper sizes Duplex Automatic Document Feeder Insert originals face up with page one on top The duplex automatic document feeder scans both sides of 2 sided documents at the same time The confirmation indicator illuminates when you load the originals correctly Adjust the paper guides so they fit against the originals The document feeder automatically detects standard paper sizes The automatic document feeder accommodates the following original paper weights 38 128 g m The automatic document feeder accommodates the following originals 85 x 125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7 x 17 in The automatic document feeder accommodates approximately the following quantity of p
138. f the window click the Measurements button then select Inches or Millimeters To save in the Name field type a title for the new size then click OK To create and save custom sizes for Macintosh Oe ee ee NS In the application click File gt Page Setup Click Paper Sizes then select Manage Custom Sizes To add a new size in the Manage Paper Sizes window click the plus sign At the top of the window double click My Custom Size then type a name for the new custom size Enter the height and width of the new custom size Click Print Margins then select the printer from the list Or set the top bottom right and left margins To save the settings click OK Xerox WorkCentre 7970 Multifunction Printer 93 User Guide Printing Selecting Job Completion Notification for Windows You can select to be notified when your job finishes printing A message appears on your computer screen with the name of the job and the name of the printer where it was printed Note This feature is available on a computer printing to a network printer To be notified when your print job completes 1 Inthe print driver click the Printing Options tab 2 Click Notification gt Notify for Completed Jobs gt Enabled 3 Click OK 94 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Printing Special Job Types This section includes I RA eases ccsesscs A EEA E ooo goss E oer re 95 CHa Dampe 2h ner pareve ete
139. fee ePO are trademarks or registered trademarks of McAfee Inc in the United States and other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Document version 1 0 September 2014 BR9778_en us Contents 1 Safety 11 Wa rning SYMONS tiscsiincscscsatdessiccosscusisadacesbatabcouecedbecassctalecnsechscheossbeessatceosheasshousesasalebendssconscilecebdbeda aE eR ii 12 Notices dnd SCY 4 2 cscc ctei stores cine aGistsntes RA An AnA ER OREA ARAE E 13 Emergency Turni Offseason a a A N E RA ANAR 13 General Guideline Sise ae E E REAS EREE AE E EEEE 13 El CHICO SOTOLY A E A OE 15 Electrical Supply sessin E E E 15 Emergency T rn Offassesneniankinn nne nei oui hand ei S S 15 Power Cord Safety Information u cescesssssssssesssesssecssessssssssssssesssessncsssecasccssesssssssssssssesnecsnessaeesseecaecsscesseesees 16 Operational SCPC eieren E eves E AEE AA RAEE S NEEE 17 Printer LOCC OM ssicesscssese3sccces s cdcssessts ccascasdedbasschacsedec sschceui odes TESEO OE ETERA ESENES SEEE ESEN EES ESERE SENEE EEEREN 17 Operational Guidelih Ssssisossnine kuare a ira iE EE i E Eiei 17 Consumables INFOrmation a cccsesssecsecssecsscssssscssessncssscesecsscssecsssssssssessscsucssscesessscsaecsuesssssssssscsuesascesscssesssesaes 18 OZONE RELEOSE sccissisieiscacicaccsnsesscescsusvcusessialscesoves
140. file or Cancel to cancel the operation Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning Scanning to Network File Repositories This section includes e Scanning to a Predefined Network File REPOSitory ccssessssssssssssssssssssesssesssecssscsssessssssasssssesstessnessneesneessseess 137 Adding Scan Destinatiomssrs snas A A aA eds 138 When using this feature the images you scan are sent to a file repository on a network server The system administrator configures the file repository settings Using CentreWare Internet Services you can add your own scan destinations to templates Scanning to a Predefined Network File Repository To scan an image and send it to a predefined network file repository 1 Load the original on the document glass or in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Workflow Scanning tab Touch the Down arrow then select All Templates from the drop down menu From the list select the template that the system administrator created The template defines the scan settings as well as the destination of the image 6 Tochange any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 140 7 Press the green Start button oe NM Xerox WorkCentre 7970 Multifunction Printer 137 User Guide Scanning Adding a Scan Destination 1 CE a WO o
141. fy the amount to erase from each edge Touch Side 2 then use the arrows to specify the amount to erase from each edge or touch Mirror Side 1 c Touch OK To manage how the scanner treats blank pages a Touch Blank Page Management b Select an option e Include Blank Pages includes scanned pages that are blank e Remove Blank Pages omits scanned pages that are blank c Touch OK Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning Selecting Filing Options Filing Options provide additional settings for naming images selecting image formats and selecting behavior when a file name exists To select filing options 1 2 a Press the Services Home button then touch Workflow Scanning Touch the Filing Options tab To select a file format a Touch File Format b On the File Format screen under Format select an option c Under Options for PDF PDF A XPS or TIFF select an option e Multi page creates a multi page document from the scanned images e 1 File Per Page creates a separate file for each page scanned d Under Options for PDF PDF A or XPS select an option e Image Only creates an unsearchable image of the scanned document e Searchable creates a searchable document of the scanned pages e For the searchable option select a language from the drop down menu f Touch OK To select the action to take if a file already exists a Touch If File Already Exists b On the If File Alread
142. g Getting Help This section includes e Contool Panc AS OS scion cancers naO E E neat OEGE 276 e Using the Integrated Troubleshooting Toolls secsssssssssssessssssssssssssssssesssessseesseessscssscssasssatessessnessneesseesseeees 277 a ee ee 280 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality Control Panel Messages The printer control panel provides information and troubleshooting help When a fault or alert condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam For many status and alert messages the control panel Help button provides additional information Control Panel Help To view more information about error or status messages on the control panel touch the Help button The control panel menu items also have associated help text that describes the menu item 276 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Viewing Fault and Alert Messages on the Control Panel When a fault or alert condition occurs a message appears on the control panel to inform you of the problem Alert messages inform you about printer conditions such as low supplies or open doors that require your attention Fault messages warn you about printer conditions that prevent the printer fro
143. g these options select the name from the list Xerox WorkCentre 7970 Multifunction Printer 79 User Guide Printing Macintosh Printing Options Selecting Printing Options for Macintosh To use specific printing options change the settings before sending the job to the printer 1 With the document open in your application click File gt Print Select your printer from the list Select Xerox Features from the Copies amp Pages menu Select the desired printing options from the drop down lists Click Print to send the job to the printer GT be WN Selecting Finishing Options for Macintosh If your printer has a finisher installed select finishing options in the Xerox Features of the print driver To select finishing options in the Macintosh print driver 1 Inthe print driver click Copies amp Pages then select Xerox Features 2 To select stapling options click the arrow to the right of the Finishing field then select an option 3 To select the output tray click the arrow to the right of the Output Destination field then select an option Automatically Select You can use this option to have the printer determine the output destination based on the number of sets and the stapling option selected The printer sends multiple sets or stapled sets to the finisher output tray Center Tray You can use this option to select the output tray in the middle of the printer Left Tray You can use this option to s
144. ght cover is attached Open this cover when connecting an interface cable Xerox WorkCentre 7970 Multifunction Printer 17 User Guide Safety Consumables Information e Store all supplies in accordance with the instructions given on the package or container e Keep all supplies away from the reach of children e Never throw toner print drum cartridges or toner containers into an open flame e When handling supplies avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble supplies which can increase the risk of skin or eye contact Ay CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Vacuum Cleaner Use for Toner Spills Use a broom or wet cloth to wipe off spilled toner To minimize generation of dust particles sweep or wipe slowly Avoid using a vacuum If you must use a vacuum ensure the unit is designed to contain combustible dusts Ensure that the vacuum includes an explosion rated motor and non conductive hose Ozone Release This printer produces ozone during normal oper
145. ging the Basic Scan Settings on page 140 7 Press the green Start button 146 Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning Setting Email Options You can change the following email settings File Name File Format Message Reply To To change the email options I 2 3 Load the original on the document glass or in the document feeder Press the Services Home button then touch Email To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 140 Touch the Email Options tab Change the file name Touch File Name a On the File Name screen use the touch screen keyboard to delete or modify the default text b Touch Save Change the file format and options a Touch File Format b On the File Format screen under Format select an option c Under Options for PDF PDF A XPS or TIFF select an option e Multi page creates a multi page document from the scanned images e 1 File Per Page creates a separate file for each page scanned d Under Options for PDF PDF A or XPS select an option e Image Only creates an unsearchable image of the scanned document e Searchable creates a searchable document of the scanned pages e For the searchable option select a language from the drop down menu f Touch OK Change the message a Touch Message b On the Message screen use the touch screen keyboard to type a message
146. ground prints the watermark behind the text and graphics in the document Blend combines the watermark with the text and graphics in the document A blended watermark is translucent so you can see both the watermark and the document content Print in Foreground prints the watermark over the text and graphics in the document 92 Xerox WorkCentre 7970 Multifunction Printer User Guide 4 3 Printing Click Pages then select the pages on which to print the watermark Print on All Pages prints the watermark on all pages of your document Print on Page 1 Only prints the watermark only on the first page of the document Click OK Printing Mirror Images If the PostScript driver is installed you can print pages as a mirror image Images mirror left to right when printed Creating and Saving Custom Sizes You can print custom size paper from Trays 1 5 Custom size paper settings are saved in the print driver and are available for you to select in all your applications See Supported Custom Paper Sizes on page 50 for paper sizes that are supported for each tray To create and save custom sizes for Windows 1 2 3 4 5 In the print driver click the Printing Options tab For Paper click the arrow then select Other Size gt Advanced Paper Size gt Output Paper Size gt New In the New Custom Paper Size window enter the height and width of the new size To specify the units of measurement at the bottom o
147. h CS 03 issue 9 European Union Radio Equipment and Telecommunications Terminal Equipment Directive This Xerox device has been self certified by Xerox for pan European single terminal connection to the analog public switched telephone network PSTN in accordance with Directive 1999 5 EC This device has been designed to work with the national public switched telephone networks and compatible PBX devices of the following countries Pan European Analog PSTN and Compatible PBX Certifications Xerox WorkCentre 7970 Multifunction Printer 305 User Guide Regulatory Information Pan European Analog PSTN and Compatible PBX Certifications This product has been tested to and is compliant with TBR21 OR ES 103 021 1 2 3 or ES 203 021 1 2 3 technical specifications for terminal equipment for use on analog switched telephone networks in the European Economic Area If you have problems with your product contact your local Xerox representative This product can be configured to be compatible with other country networks Before reconnecting the device to a network in another country contact your Xerox representative for assistance Notes e Although this product can use either loop disconnect pulse or DTMF tone signaling Xerox recommends that you use DTMF signaling DTMF signaling provides reliable and faster call setup e Modification of this product or connection to external control software or control apparatus not authorized
148. hat their fax machine is operating correctly The fax received by the recipient The document was loaded incorrectly e If using the document feeder place is blank the original document face up e If using the document glass place the original document face down Fax was not transmitted The fax number is wrong Verify the fax number The telephone line is connected Verify the telephone line connection If incorrectly the telephone line is disconnected connect it There is a problem with the fax Contact the recipient machine of the recipient 274 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Symptoms Probable Causes Solutions The fax feature is not installed or is not Ensure that the fax feature is installed enabled and enabled Server fax is enabled Ensure that server fax is disabled An access number is required to If the printer is connected to a PBX connect to an outside line system it could be necessary to enter a number to access the outside telephone line The fax number needs a pause To insert a pause press the Dial Pause between the prefix for an outside line button A comma appears in the and the telephone number corresponding location If the problem persists for online support information go to www xerox com office WC7970support Problems Receiving Faxes Symptoms Probable Causes Solutions The fax received by the recipient There is a problem w
149. he printer scans in full color If the original is a black and white document the printer scans in black only Black amp White scans in black and while only Grayscale Detects and scans various shades of gray Color Scans in full color 3 Touch 2 Sided Scanning then select an option 1 Sided scans only one side of the original image and produces 1 sided output files 2 Sided scans both sides of the original image 2 Sided Rotate Side 2 scans both sides of the original image rotating the second side 4 Touch Original Type then select an option Note The photo and text options allow you to specify the type of original such as printed photocopied photograph inkjet or solid ink 5 Touch File Name type a name for the scan file then touch OK Selecting Advanced Settings Advanced settings allow you to control image options image enhancements scan resolution file size and updating of templates To select advanced settings 1 Press the Services Home button then touch Workflow Scanning 2 Touch the Advanced Settings tab 140 Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning To adjust brightness sharpness and saturation a Touch Image Options b On the Image Options screen adjust the sliders as needed e _ Lighten Darken lightens or darkens the image e Sharpness sharpens or softens the image e Saturation makes the image colors more vivid or pastel c To
150. he originals Note If you are using the document glass the orientation of the original is as seen before turning it over Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an option Auto Detect This options allows the printer to determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job Touch OK Adding a Message 1 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Options tab then touch Message Type a message using the touch screen keyboard Touch OK Specifying a Reply To Address 1 2 3 4 170 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Options tab then touch Reply To Type an email address us
151. he printer It allows you to configure and administer the printer from a Web browser CentreWare Internet Services requires e A TCP IP connection between the printer and the network in Windows Macintosh UNIX or Linux environments e TCP IP and HTTP enabled in the printer e Anetwork connected computer with a Web browser that supports JavaScript For details see the Help in CentreWare Internet Services or the System Administrator Guide Xerox WorkCentre 7970 Multifunction Printer 279 User Guide Troubleshooting More Information You can obtain more information about your printer from these sources Resource Location Installation Guide Packaged with the printer Other documentation for your printer www xerox com office WC7970docs Recommended Media List United States www xerox com paper European Union www xerox com europaper Technical support information for your printer www xerox com office WC7970support including online technical support Online Support Assistant and driver downloads Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status gt Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer www xerox com office WC7970supplies A resource for tools and information including www xerox com office busi
152. hen touch Save e Touch an lt Available gt comment touch Edit use the touch screen keyboard to type the text then touch Save Notes e To delete an existing comment touch the comment then touch Clear Touch Clear to confirm the action e To edit an existing comment touch the comment then touch Edit Use the touch screen keyboard to change the comment then touch Save Touch 2 sided Scanning and select an option Touch Original Type and select an option Touch Resolution and select an option Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Select more options as needed For details see Selecting Fax Options on page 154 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned Note To pause the job press the Stop button On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely If you do not make a selection within 60 seconds the job automatically resumes Xerox WorkCentre 7970 Multifunction Printer 153 User Guide Faxing Selecting Fax Options This section includes Adj s ng Bightnessand SG SIS sce sctsssathcesetssnctostvtistenieceatevsvetaseniqshas eale deasceesbcteverd A aiar eaii Automatically Suppressing Background VanetOn ccc cccscanncunncanicinnaiaiauenseussaanienies Adus Me Contas tren e Specifying the Size of the Original 2 eesssssssssssesssessnessnec
153. i produces high image quality and large file size 400 dpi produces higher image quality and larger file size 600 dpi produces the highest image quality and the largest file size 4 Touch OK Note Check with the system administrator to determine the largest file size that the email system allows Setting the Quality and File Size The Quality File Size option lets you choose from three settings that balance the quality of the image and the size of the file Higher quality images result in larger file sizes which are not ideal for sharing and transmitting over the network To set the Internet fax quality and file size 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Quality File Size 3 On the Quality File Size screen use the slider to select a setting The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size 4 Touch OK Xerox WorkCentre 7970 Multifunction Printer 169 User Guide Faxing Specifying the Orientation of the Original 1 2 3 Touch the Services Home button then touch Internet Fax Touch the Layout Adjustment tab then touch Original Orientation On the Original Orientation screen touch the desired orientation Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder Portrait Originals and Landscape Originals refer to the images on t
154. ice or network drive To print from CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 34 In CentreWare Internet Services click the Print tab To select the file from a local network or remote location click Browse select the file then click Open For Printing select the desired options for the job Normal Print prints a job immediately Secure Print prints a job after you enter your passcode at the printer control panel Sample Set or Proof Print prints one copy of a multiple copy print job and holds the remaining copies at the printer Save Job for Reprint saves a print job in a folder on the print server for future printing You can specify a job name and folder Delay Print prints a job at a specified time up to 24 hours from the original job submission If Accounting is enabled enter your User ID and account information Click Submit Job Note To ensure that the job was sent to the queue wait for the job submission confirmation message to appear before you close this page Xerox WorkCentre 7970 Multifunction Printer 103 User Guide Copying This chapter includes BOSC CODYN Gaaran a ee 6 Selecung Copy Se tUNI Sianna E 108 Xerox WorkCentre 7970 Multifunction Printer
155. ick the arrow to the right of Finishing then select a stapling option The image next to Stapling shows the staple position Select a print quality mode Select an output destination Select another tab or click OK To print the job select it from the job list on the printer control panel Press OK After the job is saved you can print it as needed For details see Printing from Saved Jobs on page 102 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Held Print Jobs Jobs can be held or paused for various reasons For example if the printer is out of paper the job holds If you send a sample job the first copy of the job prints and the rest of the copies hold until you release them If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it Releasing Held Print Jobs At the control panel press the Job Status button Touch Active Jobs To determine why a job was held touch the job then touch Details Do one of the following amp a To release a held job touch the job then touch Release To release all held jobs touch Release All Jobs Xerox WorkCentre 7970 Multifunction Printer 101 User Guide Printing Print From Print From allows printing of documents stored on the printer on a computer on a network or on a USB Flash drive Printing from a USB Flash Drive You can print pdf tiff and xps files di
156. iew the saved jobs touch a folder 4 To see details about a job touch the job Managing Secure and Held Print Jobs When you send a secure print job the job is held until you release it by typing a passcode at the control panel To view a list of secure print jobs 1 At the printer control panel press the Job Status button 2 Touch Secure Print Jobs or My Secure Jobs For details see Secure Print on page 95 3 Note Only the user that sent the job or the system administrator can delete a secure print job If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it For details see Releasing Held Print Jobs on page 101 Unidentified jobs are jobs that are not associated with a user name Unidentified jobs originate from a computer that does not require a user to log in Examples are a job sent from a DOS or UNIX window using LPR Port 9100 or from the Jobs tab in CentreWare Internet Services To view a list of the unidentified jobs and release them 1 Touch the Unidentified Print Jobs tab 2 Doone of the following Torelease a held job touch the job then touch Release To release all held jobs touch Release All Jobs A print job can be held by the printer when it is unable to complete a print job For example it needs attention paper or supplies When the condition is resolved the printer automatically resumes printing 84 Xerox WorkCentre
157. ing the touch screen keyboard Touch OK Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Printing an Acknowledgment Report If the status of each recipient is known you can print a delivery status report The printer waits for a delivery receipt from each recipient then prints the report Note The report could be delayed depending on the response time of the recipients To print an acknowledgment report 1 Touch the Services Home button then touch Internet Fax 2 Touch the Internet Fax Options tab then touch Acknowledgment Report 3 Touch Print Report 4 Touch OK Building a Fax Job For details see Building a Fax Job on page 161 Xerox WorkCentre 7970 Multifunction Printer 171 User Guide Faxing Sending a LAN Fax Local Area Network LAN Fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line The Fax window allows you to enter recipients create a cover page with notes and set options Using the options you can select confirmation sheets send speed fax resolution send time and fax dialing options Notes e When the Fax job type is selected some features such as Edge Enhancement Thin Line Enhancement and Black Enhancement are turned off e Notall printer models support this feature To send a LAN fax 1 With the desired document or graphic open in your application open the Print dialog box For most software applications
158. is device must accept any interference received including interference that may cause undesired operation Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment Ozone Release This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www xerox com environment In other markets please contact your local Xerox representative or go to www xerox com environment_europe 298 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information Xerox WorkCentre 7970 Multifunction Printer 299 User Guide Regulatory Information Copy Regulations United States Congress by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions 1 Obligations or Securities of the United States Government such as Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractio
159. ith the telephone Verify that the printer can make clean connection or with the fax machine of copies If it can have the sender fax the the sender document again The sender loaded the pages Contact the sender incorrectly The printer answers the call but The memory is full To increase available memory delete does not print the fax stored jobs and wait for the existing jobs to complete The received fax size is reduced The paper supply in the printer does Confirm the original size of the in size not match the document size sent documents then load the appropriate paper size in the printer Faxes are not received The printer is set to receive faxes Set the printer to receive faxes automatically manually automatically The memory is full If the printer is out of paper faxes and print jobs can deplete the printer of memory Load paper and print the jobs stored in the memory The telephone line is connected Verify the telephone line connection If incorrectly the telephone line is disconnected connect it There is a problem with the fax Make a copy to verify that the printer machine of the sender can make clean copies and prints If the copy prints correctly have the recipient verify that their fax machine is operating correctly If the problem persists for online support information go to www xerox com office WC7970support Xerox WorkCentre 7970 Multifunction Printer 275 User Guide Troubleshootin
160. ivaitssaoestp setatp satan eictetvoaetes 129 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Basic Settings This section includes WM Selecting Coloror Black and White Copies ches velneoeagnay cask ean ticapesortusvess kasd cancetantbanselanin 109 Reducing orEnlaiging the Imagenes aden veces eens E A NEA 109 Sercwno the Paper Tray scnsecostnocucnncaleeenacsenanaonianasancanananeennsacanennsien 110 Selecing2 Sided Copy OG caer cecnanetsee eae enemies 110 Selecting Collated Copies ies seacoast eet acsce ctrtenen A eterno 111 GTN IU gages sets catenin ranveestatecsscpabeesybbesstastaaietarrsapsasssatoedetadsaia iasnees ENA 111 UCU COI ek ere cere ceca ee aaa na eee ena ee mata Sana eaaaes 111 Selecting Color or Black and White Copies If the original document contains color you can create copies in full color a single color or in black and white To select the output color 1 Press the Services Home button then touch Copy 2 Under Output Color select an option Auto Detect detects the color content in the original document If the original is a color document the printer makes copies in full color If the original is a black and white document the printer makes copies in black only Black amp White copies in black and white only Colors in the original are converted to shades of gray More provides additional choices e Color copies in full color output using all four printing col
161. k Left Page Only scans the left page of the book Right Page Only scans the right page of the book 4 Toset the amount to erase touch the Binding Edge Erase arrows as needed 5 Touch OK Printing a Confirmation Report You can print a report that confirms when your faxes are sent or received The report contains information on timeouts busy signals and retry failures To set up a confirmation report printing 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Confirmation Report 3 Touch an option Always Print generates a report for all fax jobs Print on Error Only generates a report only for fax jobs that fail to send 4 Touch OK 156 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Selecting the Starting Rate Select the highest starting rate unless the destination for the fax you are sending has special requirements To select the transmission speed for a fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Starting Rate 3 Touch an option 4 Touch OK Note Some telephone networks can require you to set the fax starting rate to Forced 4800 bps The slower data rate ensures a more reliable transmission of data Sending a Delayed Fax You can set a time in the future for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before using this feature
162. l amount of neutral detergent Then wipe them dry with a soft cloth A CAUTION To prevent damage to the film around the glass do not press heavily on the mirrored glass 4 Return the document cover to its original position ensuring the lever is locked in place If you touch the document cover with your bare hands clean the cover before closing the document feeder 182 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Cleaning the Printer Exterior Regular cleaning keeps the touch screen and control panel free from dust and dirt To clean the printer exterior 1 To avoid activating buttons and menus press the Energy Saver button 2 To remove fingerprints and smudges clean the touch screen and control panel with a soft lint free cloth 3 To return the printer to Ready mode press the Energy Saver button 4 Use a soft lint free cloth to clean the outside of the output tray paper trays and other exterior areas of your printer Xerox WorkCentre 7970 Multifunction Printer 183 User Guide Maintenance Cleaning the Printer Interior Cleaning the Printhead Lenses The printer is constructed with four printhead lenses Clean all lenses as described in the following procedure Ay CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the front cover of
163. l Address Book Ent ry csssssssssssssscssessnessssesssessussssesessessncssncesasesssessscssacsesteesneesnees 174 Editing or Deleting Favorites in the Device Address Book sssssssssssssssesnssscssecsseeesneessseeesnseersneesse 175 Printing a FOX REDON wise dasstiscesstsiaceciesas isects codebis coestviacteansds Mesdda Hanudiaalen waited RANNAN RRAN 175 Maintenance ad General PreCQUtiONS c cecssssssscssessessessesssssesssssesssssscsssssesecsscsecsscsecssessecsessessessucsnssassecsucsecssesecssesacssesscssnssecseeesesees 178 Cleaning Ch Printe mensis a RA E A R ARER 179 Cleaning the Document Glass and Document COVET 0 cessssssssssssessneesseesssecsscsssessssssseesnessnecsseessseess 179 Cleaning the Document Feed Rollers cessssssssssssessssesssessscsssssssssssscsnecsnccssccssscsssessuscensessecsnessneesneesaseess 180 Cleaning the Second Side Scanning Lens ASSEMDLY csssssssssssssecsneessecssscsssessscsssssestecsnecseeesseecaseess 181 Cleaning the Printer Exterior csssssssssssssssscssssssessnessssssssessscsssssssssessessnecsuccssscsssessscssssssueseatecsnessneesneesseeees 183 Cleaning the Printer Interior sssssssssssssssssssssscsnscsnssssssssscsssecsssssssssssecsnecsnccsnscssscssscsssessassesseesnecsnecsseessseess 184 Routine MOINTC NONE sosser toii iE ATONEN OEE 186 Replacing the Toner Cartridges secssssssssssssesssssssssssssssscssecssecsseccsscsesssssssssssessessnessneesasesasessacssacseseeesseess
164. l panel press the Machine Status button 2 Touch Tools gt Network Settings gt TCP IP Settings Note If this feature does not appear log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 33 Touch Reset Defaults Ensure that the printer is connected to the network Determine if a print spooler or a computer sharing the printer is buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the printer print an information page such as a demo page If the page prints you could have a network or printer installation issue For help contact the system administrator For details see Document Prints from Wrong Tray on page 216 Xerox WorkCentre 7970 Multifunction Printer 215 User Guide Troubleshooting Document Prints from Wrong Tray Probable Causes Solutions Application and print driver have conflicting Check the tray selected in the print driver tray selections Go to the page setup or printer settings of the application from which you are printing Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select Note To have the print driver select the tray enable Auto Selection for the source tray on the printer Printer is Making Unusual Noises Probable Causes Solutions One of the trays is not installed correctly Open and clo
165. lse answer condition If you encounter such problems do not contact the Telecom Faults Service 306 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges Ay WARNING No 111 or other calls can be made from this device during a mains power failure 7 This equipment may not provide for the effective hand over of a call to another device connected to the same line 8 Some parameters required for compliance with Telecom Telepermit requirements are dependent on the equipment computer associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications For repeat calls to the same number There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than five seconds between the end of one call attempt and the beginning of another 9 For correct operation total of the RNs of all d
166. ltifunction Printer 131 User Guide Scanning Basic Scanning The Scanning feature provides several methods for scanning and storing an original document The scanning procedure using your printer differs from that of desktop scanners The printer is connected typically to a network rather than a single computer so you select a destination for the scanned image at the printer The printer supports the following scanning functions Scan documents and store images on the printer hard drive Scan original documents to a document repository on a network server Scan original documents to an email address Scan original documents to your home directory Scan original documents to a USB Flash drive Import scanned images into applications using TWAIN and WIA To scan an image 1 2 Soe wa 132 On the control panel press the yellow Clear All button to clear previous settings Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select the template group from the menu Select a template from the list To change any o
167. m 5 8 x 3 9 in DL 110 x 220 mm 4 33 x 8 66 in Maximum 241 x 162 mm 9 5 x 6 4 in Monarch 88 x 191 mm 3 9 x 7 5 in Number 10 Commercial 105 x 241 mm 4 125 x 9 5 in Supported Custom Paper Sizes Tray Number Paper Sizes Printer Tray 1 Minimum 140 x 182 mm 5 5 x 7 2 in Maximum 297 x 432 mm 11 7 x 17 in Trays 2 4 of the 3 Tray Module Minimum 140 x 182 mm 5 5 x 7 2 in Tray 2 of the High Capacity Tandem Tray Module Maximum 320 x 457 mm 12 6 x 18 in Tray 2 of the 1 Tray Module Tray 5 Minimum 89 x 98 mm 3 5 x 3 9 in Maximum 320 x 483 mm 12 6 x 19 in Envelope Tray Width 148 241 mm 5 8 9 5 in Length 98 162 mm 3 9 6 4 in 54 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media Loading Paper This section includes Loading Paperin ays sar esrpia okn aesscpensmreiemgpeseccteo ee necastae ccna va a neasianeeesoeeoremreanmgrnmansaastanabace 55 Setting the Guide Locks in the 500 Sheet Adjustable TroyS cecsssssssssssssessseesssesssecsscsssssssssesessseesseecnseess 58 Changing Paper Size Type and CONN tnextcucancscnnansus ca eeananascaundenanemnamunaesanmas 59 Loading Paper in Trays 3 and 4 of the Tandem Tray Module ccsessssssssssesssesssessssssssssssssstesssessseesssesseess 59 Loading Paperin Tray 3 Bypass Tray asc ces epee ct coe ecterentece E RER 61 Loading Paper in Tray 6 High Capacity Feeder essssssssssssssscssssssesssessnessn
168. m printing or degrade printing performance If more than one condition occurs only one appears on the control panel To view a complete list of active fault and alert messages 1 At the printer control panel press the Machine Status button 2 Touch the Active Messages tab 3 Touch the Down arrow and select Faults Alerts or Faults amp Alerts 4 To view details touch a fault or alert Viewing the Fault History on the Control Panel When faults occur they are logged in to a fault history file by date time and fault code Use this list to identify trends and resolve problems To view the fault history 1 At the printer control panel press the Machine Status button 2 Touch the Active Messages tab 3 Touch Fault History The screen displays the number date time and image count for each fault code Using the Integrated Troubleshooting Tools You can use several integrated tools such as Information pages and CentreWare Internet Services to troubleshoot print quality problems and jams Printing Information Pages 1 At the printer control panel press the Machine Status button 2 On the Machine Information tab touch Information Pages then touch the desired information page 3 Touch Print Note Information pages can also be printed from CentreWare Internet Services Xerox WorkCentre 7970 Multifunction Printer 277 User Guide Troubleshooting Specifying the Source Tray for Printing Information Pages 1
169. made of three parts e What Color to Change provides a list to select a color or range of colors to adjust such as All Foliage Green Colors e How Much Change lets you select how much effect to make such as A Lot More to the selected color e What Type of Change lets you select the type of change such as Vivid from a list The Color Adjustments tab provides a set of six sliders for adjusting the individual components of the selected colors You can use the sliders to adjust the lightness contrast saturation cyan magenta and yellow components of the color Printing Cover Pages A cover page is the first or last page of a document You can select paper sources for the cover pages that are different from the source used for the body of a document For example you can use your company letterhead for the first page of a document You can also use heavyweight paper for the first and last pages of a report You can use any applicable paper tray as the source for printing cover pages Select one of these options for printing cover pages e No Covers does not print cover pages No cover pages are added to the document e Front Only prints the first page on paper from the specified tray e Back Only prints the back page on paper from the specified tray e Front and Back Same prints the front and back cover pages from the same tray e Front and Back Different prints the front and back cover pages from different trays After making a
170. ment Cover Document Glass Control Panel Center Output Tray 9 Center Bottom Tray 10 Secondary Power Switch 11 Front Door 12 Trays 1 4 13 Locking Casters OO Oe SOT Be OO NO 24 Xerox WorkCentre 7970 Multifunction Printer User Guide Features Left Rear View 1 Circuit Breaker 9 Ethernet Connection 2 Rear Right Cover 10 Foreign Device Interface 3 USB Memory Card Connections 11 Fax Connections optional 4 USB Port Type A 12 Door D Release Lever 5 USB Port Type B 13 Door A Release Lever 6 Status Indicator 14 Door B Release Lever 7 Side 2 Scan Cable 15 Door C Release Lever 8 USB Memory Port for service only Note Ensure that the rear right cover is attached To connect an interface cable open this cover Internal Components Second Bias Transfer Roller Fuser Assembly Drum Cartridge Release Lever Toner Cartridges Main Power Switch Transfer Belt Cleaner Waste Container Drum Cartridges Drum Cartridge Cover SO BO OU es NO Xerox WorkCentre 7970 Multifunction Printer 25 User Guide Features Document Feeder iS N 1 Confirmation Indicator 5 Document Output Tray 2 Top Cover 6 CVT Glass 3 Document Guides 7 Document Glass 4 Document Feeder Tray Control Panel The control panel consists of the touch screen USB port and buttons you press to con
171. ment feed rollers can cause paper jams or deteriorate print quality For best performance clean the document feed rollers once a month 1 Lift the lever and open the top cover of the document feeder za 2 While turning the rollers wipe them with a clean lint free cloth moistened with water Ay CAUTION Do not use alcohol or chemical cleaners on the document feed rollers 180 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Cleaning the Second Side Scanning Lens Assembly The second side scanning lens assembly allows you to make 2 sided scans and copies with a single pass of the original The assembly is on the left side of the document cover and includes a mirrored glass strip a metal strip a white plastic strip and rollers Note Xerox recommends that you clean all parts of the second side scanning lens assembly regularly To clean the second side scanning lens assembly 1 To access the second side scanning lens assembly lower the lever under the left side of the document cover ees ESN 2 To separate the left end of the document cover from the lens assembly continue to lower the lever Xerox WorkCentre 7970 Multifunction Printer 181 User Guide Maintenance 3 Using a soft cloth moistened with water wipe the mirrored glass metal strip both sides of the white plastic strip and the rollers If dirt is difficult to remove moisten a soft cloth with a smal
172. mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate 312 Xerox WorkCentre 7970 Multifunction Printer User Guide Recycling and Disposal North America Xerox operates an equipment take back and reuse recycle program Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox WorkCentre 7970 Multifunction Printer 313 User Guide Recycling and Disposal European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segreg
173. mping it on a document before distribution Notes e Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or driver type e Watermarks are not supported for some print drivers when booklet is selected or when more than one page is printed on a sheet of paper Using the watermark options you can do the following e Create a watermark or edit an existing watermark using the Watermark Editor A Text Watermark uses the characters typed in the Text field as the watermark You can create a text watermark to print on a document Select options such as font size font type font color and angle A Picture Watermark uses an image as the watermark The picture file can be in bmp gif or jpg format You can create a picture watermark to print on a document and select options including size and position on the page ATime Stamp Watermark uses a time stamp as the watermark You can create a time stamp watermark to print on a document Time stamp elements include the day date time and time zone e Place a watermark on the first page or on every page in a document e Print a watermark in the foreground or background or blend it with the print job To print a Watermark 1 Click Document Options gt Watermark 2 From the Watermark menu select the watermark 3 Click Layering then select how to print the watermark Print in Back
174. n 5 a Xerox WorkCentre 7970 Multifunction Printer 239 User Guide Troubleshooting Clearing Jams at 3d in the Finisher 1 Open the front door of the finisher then locate green lever 3d 2 Move green lever 3d to the right 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the finisher 240 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Return green lever 3d to its original position 5 Se J aE Xerox WorkCentre 7970 Multifunction Printer 241 User Guide Troubleshooting Clearing Jams at 4 in the Finisher 1 Open the front door of the Business Ready finisher 2 Using the green handle pull out unit 4 until it stops 3 To remove the jammed paper turn green knob 4 in either direction as shown Note If the paper is torn remove all torn pieces from the finisher 242 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Return unit 4 to its original position 5 a Mime Xerox WorkCentre 7970 Multifunction Printer 243 User Guide Troubleshooting Clearing Jams in the Booklet Tray 1 Open the front door of the Business Ready finisher 2 244 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 3 To remove the paper pull it i
175. n 296 GETTY eE E EEEE AAEE EERO E EA 297 T rkey ROHS ReguUlatiO Msense en ed ed A HE EL 298 Eurasian Economic Community Certification 0 cecessssssssssssesssessssssssssssssessnessnessseesssssscssssseseeeseeseees 298 Regulatory Information for 2 4 GHz Wireless Network Adapter cssssessseesssesssecsessssssesssssteeseees 298 Ozone PRESS iniiaiee n AE a EE E E ES 298 Copy Regulations sisene nE A EA E tun aacniannnlareiaaar inn emilee 300 United StatES isisisi perti Eni A iE EEEE EE AEEA ESENE ERE 300 Ela Lalo e Lo AAT EE E E E E PEE EE AE EEEE 301 Other COUNTES siirinsesi asii arit tae EA E ou E la aS E E Ae 302 Fax Regulations sarssrrenaenanea n a a E RSE 303 United State Snin ARAE ue ANR adele 303 TAAL POOE EINA AR 305 European UT BO cis ics ssesacsacexeascessesacascvtensn stuns a EER EAR RAAE 305 NEW ZEGIONG nc GinuciarecemeeeeRa wear E AG Ee E Ree uae 306 SOME ATIC REEE eens nasa aeRO 307 Safety CertificatioNs ssni i EEEE EA EE EET EEE E EEE E EE E 308 Material Safety Data Sheets ceesssssssssseessseesssecssssssssssessnecssscssscssnessssessssssneesuessnessssesssecsasssuesesssesueesnecsseessseess 309 Recycling and Disposal 311 PAULA UATAL TOS E E A A A E EATE 312 Not AMECO unease e ERON EE E AERAN ARERR AN RANN ENERE ERER 313 European UNO Nissisen eia o eA EEEE EEEE ERE EE SESTE EEE KEE EE EEEE 314 Domestic Household Environment scsssssssssssssssssscssscsnecsnecsnesssscsssesssesssceesncesnessucesssesssessucssac
176. n fax or Print From job such as Print from USB Clear All Button Xerox WorkCentre 7970 Multifunction Printer 27 User Guide Features Business Ready Finisher with Optional Booklet Maker 1 2 LET ah N w gt 8 7 1 Horizontal Transport Unit 5 Staple Cartridge 2 Finisher Front Cover 6 Booklet Maker Tray 3 Right Top Tray 7 Booklet Staple Unit 4 Right Middle Tray 8 Booklet Maker Unit Business Ready Finisher with Optional C Z Folder d NNER T 1 Folder Front Cover 2 Folder Bin Release Button 3 Folder Bin 28 Xerox WorkCentre 7970 Multifunction Printer User Guide Features Wireless Network Adapter The wireless network adapter is a USB device that transfers data between the printer and a wireless local area network LAN The wireless network adapter supports common wireless security protocols such as WEP WPA WPA2 and 802 1X standard port based network access control The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox printers The wireless network adapter also supports printers that include network scan and fax features Xerox WorkCentre 7970 Multifunction Printer 29 User Guide Features Information Pages Your printer has a printable set of information pages stored on its internal hard drive Information pages include configuration and font information demonstration pages and more 1 At the printer control panel pres
177. n option On Right Page specifies the front side of the paper On Left Page specifies the back side of the paper Touch Add That page is added to the list on the right side of the screen Repeat the three previous steps to set other pages Touch Close The page settings appear in the list on the right side of the screen Touch OK Adding Inserts You can insert blank pages or pre printed sheets in specific locations in your copy job You must specify the tray containing the inserts Note The paper used for the inserts must have the same width as the paper used for the rest of the document Inserts cannot be added if Booklet Creation is selected To add inserts 1 Press the Services Home button then touch Copy 2 Under Paper Supply touch the tray containing the paper for the body pages of the job Note If the paper supply is set to Auto Select inserts cannot be added 3 Touch the Output Format tab then touch Special Pages gt Inserts 4 Onthe Inserts screen touch the After Page Number field then use the alphanumeric keypad to enter the page number 5 To specify the number of sheets to insert at that location touch the Insert Quantity arrows 6 To specify the paper tray to use for the insert a Touch Paper Supply b Touch the desired tray c Touch OK 7 Touch Add The insert appears in the list on the right side of the screen 8 Repeat the three previous steps to add additional inserts 9 Touch Close The inse
178. n the Secure Print window e The passcode is associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passcode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode Click OK Verify that the paper is the correct size type and weight If not change the paper settings Note To select the paper for your print job click Paper gt Select By Tray Select an option for 2 sided printing If your printer has a finisher installed click the arrow to the right of Finishing then select a stapling option The image next to Stapling shows the staple position Select a print quality mode Select an output destination Select another tab or click OK To send the job to the printer in the Print window select the number of copies to print then click OK or Print Releasing a Secure Print 1 a WN At the control panel press the Job Status button Touch the Secure Print Jobs or My Secure Jobs tab Touch the folder that holds the print job Using the keypad enter the passcode that you assigned to the print job then touch OK Touch the corresponding print job in the list then touch Release Deleting a Secure Print 1 oP a 96 At the control panel press the Job Status button Touch the Secure Print Jobs or My Secure Jobs tab Touch the folder that holds the print job Enter the passcode number that you
179. n the direction shown Note If the paper is torn remove all torn pieces from the finisher 4 SSS Xerox WorkCentre 7970 Multifunction Printer 245 User Guide Troubleshooting Clearing Jams in the CZ Folder This section includes Ceging Jams at2atm the CA ao puemmerees eee rete emer tae teers tener emerren reer eve mere Petco reer eee mere an 246 Cleating Jams at 2a inthe CZ Foldeia sacs sununees bens eden sens scanners E ener ceases 248 Clearing Jams dt 2e inthe CZ Foder snccsacukransanusenesauacanodncosaunaaceiunnannusaneeauacie 250 Clearing Jams at 2f in the CZ Folder sessssssssssssesssssssssssscsssssnecsnsssnscssscssscsenssssessnecsnecsneesssessssssssssacsesseesneesnees 252 Clearing Jams at 2g ih the CZ FOlde i csscccsscca sess cossecsestupeateatcsencoseareatewsidtedeesaasecdascasectereasnieectastupeibaitieietenien 254 Clearing Jams at 2a in the CZ Folder 1 2 246 Open the front door of the CZ folder Lift green handle 2a up _ 2a Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the folder 4 5 Xerox WorkCentre 7970 Multifunction Printer 247 User Guide Troubleshooting Clearing Jams at 2b in the CZ Folder 1 Open the front door of the CZ folder au ar
180. nal Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA and so on Bonds United States Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomination which have been or may be issued under any Act of Congress Adjusted Compensation Certificates for Veterans of the World Wars Obligations or Securities of any Foreign Government Bank or Corporation 3 Copyrighted materials unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington D C 20
181. ncsiniaudsiamsadirsuo 94 Printing on Both Sides of the Paper Paper Types for Automatic 2 Sided Printing The printer can print a 2 sided document automatically on supported paper Before printing a 2 sided document verify that the paper type and weight are supported For details see Supported Paper Types and Weights for Automatic 2 Sided Printing on page 53 Printing a 2 Sided Document Options for Automatic 2 Sided Printing are specified in the print driver The print driver uses the settings for portrait or landscape orientation from the application for printing the document 86 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing 2 Sided Page Layout Options You can specify the page layout for 2 sided printing which determines how the printed pages turn These settings override the application page orientation settings Portrait Landscape Portrait Portrait Landscape Landscape 2 Sided Print 2 Sided Print Flip on Short 2 Sided Print 2 Sided Print Flip on Short Edge Edge Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the document size paper type and paper color you specify You can also select a specific tray loaded with the desired paper Printing Multiple Pages to a Single Sheet When printing a multiple page document you can print more than one page on a single sheet of paper Print 1 2
182. nd reseal it e Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer e Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer e Inthe print driver software select Label as the paper type e Before loading labels remove all other paper from the tray A CAUTION Do not use any sheet where labels are missing curled or pulled away from the backing sheet It could damage the printer 68 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media Loading Labels in Trays 1 4 1 Pull out the tray until it stops 2 Ensure that the guide locks are set in the correct position for the size labels you are loading For details see Setting the Guide Locks in the 500 Sheet Adjustable Trays on page 58 Note Trays 1 4 accept labels 106 169 g m7 For long edge feed load labels face up with the top edge toward the front of the tray 3 4 Close the tray Set the paper size type and color at the control panel For details see Changing Paper Size Type and Color on page 59 Xerox WorkCentre 7970 Multifunction Printer 69 User Guide Paper and Media Loading Labels in Tray 5 1 Open tray 5 and pull out the extension tray for larger sizes If already opened remove any paper that is
183. nessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register On p 280 Xerox WorkCentre 7970 Multifunction Printer User Guide Specifications This appendix includes Pree OR Rees and ONS saat ea eoan enaa mateo Sena 282 BIN SPASIKCC LBS of zat toto 10 ON Senso rector entrants fre treater eeyveceeget re aerettreectryrterreetsyiert eetcere tre prtcersrecerecerreererset er rere 284 Environmental Sper et NONS a i iaieccr seeacennuiniewmcerielakeuniuarsatemateuauemouan 289 LSllered fave Wise sted ato 100 Sossen nE rere nent eee feet treet retin ER 290 PR ORTIGAS SIG GIT CIO S scssi iE E S 291 Environmental Health and Safety Contact Information eceeesesssessseesseesssecssesssesssesessessseesseecseecseesseesees 292 Xerox WorkCentre 7970 Multifunction Printer 281 User Guide Specifications Printer Configurations and Options Standard Features The Xerox WorkCentre 7970 Multifunction Printer provides the following features 282 Copy print scan Internet fax and server fax Scan to USB and Print from USB mass storage devices Copy speed of up to 70 ppm for color or black and white on A4 210 x 297 mm or Letter 8 5 x 11 in paper 1200 x 2400 dpi HiQ LED imaging and copying quality Copy document sizes up to A3 11
184. ng the copies To create a booklet 1 Press the Services Home button then touch Copy 2 Touch the Output Format tab then touch Booklet Creation 3 On the Booklet Creation screen touch On 4 Tospecify 2 sided originals a Touch Original Input b Touch 2 Sided Originals 5 To select a paper tray a Touch Paper Supply b Touch the desired tray 6 If your printer has a finisher installed under Fold and Staple select a staple or fold option 7 Touch OK 118 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Including Covers You can print the first and last pages of your copy job on different paper such as colored or heavyweight paper The printer selects the paper from a different tray The covers can be blank or printed Note The paper used for the covers must be the same size as the paper used for the rest of the document To select the type of covers and the tray to use for the cover paper 1 Press the Services Home button then touch Copy 2 Under Paper Supply touch the tray containing the paper for the body pages of the job 3 Touch the Output Format tab then touch Special Pages Note If Booklet Creation is turned off or the paper supply is set to Auto Select Special Pages are unavailable 4 On the Special Pages screen touch Covers 5 Under Covers Options select an option Front amp Back Same includes front and back covers from the same tray Front amp Back Different includes
185. ng the roller can reduce image quality Xerox WorkCentre 7970 Multifunction Printer 229 User Guide Troubleshooting 4 Open the left tray as shown 5 Lift the lever up to open door D 6 Remove the jammed paper as shown Note If the paper is torn remove all torn pieces from the printer 7 Close door D 8 Close door A then close tray 5 230 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Clearing Jams in the Document Feeder 1 Lift the lever and open the top cover of the document feeder as shown 2 If the original is not caught in the entry to the document feeder pull it straight out in the direction shown 3 If the message on the control panel instructs you to turn the green wheel turn it in the direction shown Turning the green wheel moves the original out of the feeder Xerox WorkCentre 7970 Multifunction Printer 231 User Guide Troubleshooting 4 If the message instructs you to open the inner cover lift the lever with the green tab to open the inner cover 5 Turn the green wheel in the direction shown to move the original out of the feeder Carefully remove the jammed original 6 Close the inner cover then close the top cover pressing it down until it clicks into place 7 If the original is not visible when the top cover is opened lift the document cover and remove the original then remov
186. nisher Booklet Maker and CZ Folder sssssescesseeeeees 284 Configuration with Business Ready Finisher Booklet Maker CZ Folder and High Capacity Ro A E E A E A 284 Clearance Requirements iioii aa aa i ii eaii 285 Environmental Specifications eesecssssssssssssscssecsnecsnecssssssessnesssecesssessecsnesssscsasesssessacsssseesneesuecsucesaecsscssscesseesees 289 MOTT POR nienie a coveted naeseedhe oeasetdlau lade teats beadasdan uddets EE EEES 289 Relative UTM CIEY eiaeaen eai a A A AAE EAEE ERRERA ARRE 289 ISo ale p AAEE A E E A A E E 289 Electrical SpecificatioNnS nescrise aa a E S 290 Performance Specifications seessssssesssesssessssssssssssecsnecssecsnscssscssussssscsssecsuecsuscsssecsscssscesscsesecsnecsucssacesasessseenseeess 291 Printing Resolution sisc sce sevice aE RA AnNa R GUR ee RANAR 291 Printe Speedas s e A E E E EEA AE EE EREE 291 Environmental Health and Safety Contact Information sscsssssssscsnseccseecnseecsneecsueeesneessecenseeesneseee 292 B Regulatory Information 293 Basic Regulations sspnnennn a etek ic eee ee ee eee 294 United States FCC Regulations ceesessssssssssssssssssssssscsscsnscssscsnssssscsssesssssssessssscsnsssecesssesssessacseassssteesneeseees 294 CON o PEA E EATA T amen 294 Certifications in EUrOpe nessas riari iE KE EE E Ea EE E E 295 8 Xerox WorkCentre 7970 Multifunction Printer User Guide Contents European Union Lot 4 Imaging Equipment Agreement Environmental Informatio
187. ns at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 140 8 Press the green Start button The Job Progress screen appears and the original is scanned The file is stored as a file at the destination pO Oy oe 148 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing This chapter includes Basie FORMING clavate oon ronan natal cana tana aa eNd ean Satan Rat win ean a 150 Sending an Embedded Fax sc nuchnossecusdcosraennsuanncsosasaanaasunnanalcoananansuanneasuns 152 Sending S BETSY FAR pesnice irun Tna E EN 162 Sending andnternet F cspsre ncup an A eee ee 166 SRNO ANE eta tad a cctcascncseesteteatenis Hcacccuccateeny sasesonsastase veesteeseteesctreeeaieessievntetees 172 Usmo the Addes BOOK corren eee ene a eee OO RS EASES 173 The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC7970docs Xerox WorkCentre 7970 Multifunction Printer 149 User Guide Faxing Basic Faxing You can send a fax in one of four ways Fax or embedded fax scans the document and sends it directly to a fax machine Server Fax scans the document and sends it to a fax server which transmits the document to a fax machine Internet Fax scans the document and emails it to a recipient LAN Fax sends the current print job as a fax For details see the print driver software To send a fax 1 15
188. ns the image 4 Touch OK 154 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 Press the Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 Press the Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Enhancement 3 On the Image Enhancement screen select an option Manual Contrast allows you to adjust the contrast manually Under Manual Contrast move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically 4 Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 Press the Services Home button then touch Fax 2 Touch the Layout Adjustment tab
189. nt quality problem e Make sure that the printer supports the paper or media e Make sure that the printer is loaded with undamaged dry paper e Ifthe condition of the paper or media is in doubt replace it with new paper or media e Make sure that you have the proper tray selected in the print driver and from the control panel e Make sure that you have the correct paper type selected in the print driver and in the control panel of the printer 268 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Isolating the Problem to the Printer or to the Application When you are sure that the paper is supported and in good condition use the following steps to isolate the problem 1 From the control panel of the printer print the pages for Diagnosing Print Quality For details see Printing the Troubleshooting Print Quality Pages on page 268 If the pages printed properly the printer is working properly and the print quality problem is an application print driver or print server problem Ifthe pages still have print quality problems the problem is in the printer If the pages printed properly see Troubleshooting Print Quality Problems in the Application Print Driver or Print Server on page 269 If the pages still had print quality issues or did not print see Troubleshooting Print Quality Problems in the Printer on page 270 Troubleshooting Print Quality Problems in the Application Print Driv
190. nt suppliers of UNIX and Linux operating systems 46 Xerox WorkCentre 7970 Multifunction Printer User Guide Installation and Setup Installing Xerox Print Driver Package Before you begin Ensure that you have root or superuser privileges to install Xerox Printer Manager Note When installing drivers for a network printer if you do not see your printer in the list click the IP Address or DNS Name button In the IP Address or DNS Name field type the IP address of your printer then click Search to locate your printer If you do not know the IP address of the printer see Finding the IP Address of Your Printer on page 34 1 Download the appropriate package for your operating system The available files are XeroxOSDPkg AIXpowerpc x xx xxx xxxx rpm for the IBM PowerPC family XeroxOSDPkg HPUXia64 x xx xxx xxxx depot gz to support HP Itanium workstations XeroxOSDPkg SunOSi386 x xx xxx xxxx pkg gz for Sun Solaris x86 systems XeroxOSDPkg SunOSsparc x xx xxx xxxx pkg gz for Sun Solaris SPARC systems Xeroxv5Pkg Linuxi686 x xx xxx xxxx fpm to support RPM based 32 bit Linux environments Xeroxv5Pkg Linuxi686 x xx xxx xxxx deb to support Debian based 32 bit Linux environments Xeroxv5Pkg Linuxx86_64 x xx xxx xxxx rpm to support RPM based 64 bit Linux environments Xeroxv5Pkg Linuxx86_64 x xx xxx xxxx deb to support Debian based 64 bit Linux environments 2 To install the Xerox Print Driver package open the package with your OS pa
191. nter scans the pages and transmits the document when all pages have been scanned Xerox WorkCentre 7970 Multifunction Printer User Guide Document Glass the document glass printed on the edge of the glass 297 x 432 mm 11 7x 17 in standard paper sizes Duplex Automatic Document Feeder Insert originals face up with page one on top The duplex automatic document feeder scans both sides of 2 sided documents at the same time The confirmation indicator illuminates when you load the originals correctly Adjust the paper guides so they fit against the originals The document feeder automatically detects standard paper sizes The automatic document feeder accommodates the following original paper weights 38 128 g m The automatic document feeder accommodates the following originals 85 x 125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7 x 17 in The automatic document feeder accommodates approximately the following quantity of paper by weight 130 sheets of 80 g m paper Xerox WorkCentre 7970 Multifunction Printer User Guide Lift the document feeder cover and place the first page face down in the upper left corner of Align the originals to the matching paper size The document glass accepts paper sizes up to The document glass automatically detects Faxing 151 Faxing Sending an Embedded Fax 152 Load the original document in the d
192. nto an uninterruptible Only use an extension cord designed to handle the electrical current power supply UPS extension cord or power capacity of the printer strip A network configuration problem exists Unplug the network cable If the problem is resolved contact your network administrator to reconfigure your network installation A system error occurred Contact your Xerox representative with the error code and message Check the control panel fault history For details see Viewing Fault and Alert Messages on the Control Panel on page 277 Printing Takes Too Long Probable Causes Solutions The printer is set to print on a paper type that Certain paper types like heavyweight paper and transparencies requires slower printing take more time to print Ensure that the print driver and control panel are set to the proper paper type The printer is in Energy Saver mode Wait It takes time for printing to start when the printer is coming out of Energy Saver mode The way the printer was installed on the e Determine if a print spooler or a computer sharing the printer is network could be an issue buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the speed of the printer print multiple copies of an information page such as a demo page If the page prints at the rated speed of the printer you could have a network or printer installation issue For additional help cont
193. nts of the jammed staples are sharp Remove the jammed staples carefully Xerox WorkCentre 7970 Multifunction Printer 261 User Guide Troubleshooting 6 Return the staple cartridge assembly to its original position 7 Close the finisher front door Clearing Staple Jams in the Business Ready Finisher Booklet Maker 1 Open the front door of the Business Ready finisher a LAEN 2 Grasp the booklet maker handle and pull the unit toward you until the staple cartridges appear on the top edge of the device 262 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 3 To remove the staple cartridge from the booklet maker push down on the staple cartridge handle as shown then pull the cartridge out and up 4 Turn the staple cartridge over 5 To permit the staple cartridge handle to open out and away from the staple case press in the green tabs then pull back the handle Note If you do not see the staple jam remove the staple case 6 Toremove the staple case press the rear of the case as shown Note If you can see the staple jam open the staple cartridge clamp Xerox WorkCentre 7970 Multifunction Printer 263 User Guide Troubleshooting 7 To open to the staple cartridge pull it firmly in the direction shown 8 Remove the jammed staples then push the clamp in the direction shown until it snaps into the locked position 9 Return th
194. ocument feeder or on the document glass Press the Services Home button then touch Fax To address the fax touch one or more options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a dial pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Add Add more numbers or touch Close Note One or more dialing pauses can be required between the access number for an outside line and the fax number When inserted the dial pauses appear as commas in the fax number Favorites allows you to access selected favorite individual or group contacts from the address book Address Book allows you to select fax numbers from your Address Book Touch the Down arrow then select Individual or Group from the drop down menu Touch the Up or Down arrows to scroll through the list touch the desired contact then select Add to Recipients from the drop down menu Select and add more contacts or touch Close To include a cover sheet a Touch Cover Sheet gt On b Touch the To field use the touch screen keyboard to type the name of the recipient then touch Save c Touch the From field use the touch screen keyboard to type the name of the sender then touch Save d To add a comment do one of the following e Touch an existing comment t
195. of the document glass Press the green Start button om Lift the document cover 8 Turn over the document and position it in the upper left corner of the document glass Xerox WorkCentre 7970 Multifunction Printer 127 User Guide Copying 9 To lighten or darken the image for side 2 adjust the slider up or down 10 Press the green Start button 11 Lift the document cover and remove the ID card or document Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To change this setting 1 Press the Services Home button then touch ID Card Copy 2 Touch the Image Quality tab 3 Under Background Suppression touch Auto Suppression 128 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Advanced Copying This section includes i I aight sspedicctpoerceltirecees E A 129 e Pimnga ample OPV esre eer cere cee tear iinrearnee tree crea re ees mee acre ere naa rte eee reer eaten ee 130 SWING COPY SENING esns A A a A E EAR 130 Retrieving Saved Copy Settihg Sasurenrnsrr ee enna T E Ni 130 Building a Copy Job Use this feature to produce complex copy jobs that include a variety of originals requiring different copy settings Each segment of the job can have different copy
196. olor paper type 2 sided printing and finishing options 5 Press the green Start button 6 After the job prints to return to the list of saved jobs touch Browse To return to the list of folders touch Back 102 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Printing from Mailbox Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive To print from a mailbox 1 2 At the control panel press the Services button then touch Print From Select Mailbox then touch the name of the folder containing the document Note If Mailbox is not displayed use CentreWare Internet Services to enable the Scan to Mailbox and Print From Mailbox features Then create a scan to mailbox folder For details see the System Administrator Guide at www xerox com office WC7970docs Touch the name of the document that you want to print Select the number of copies output color paper size paper color paper type 2 sided printing and finishing options Press the green Start button After the job prints to return to the list of documents in the mailbox touch Browse To return to the list of folders touch Back Printing from CentreWare Internet Services You can print pdf ps pcl and xps files directly from CentreWare Internet Services without having to open another application or the print driver The files can be stored on a local computer hard drive mass storage dev
197. on the control panel If another jam is shown clear that jam inside the printer first 2 Pull the tray out toward you until it stops 3 Remove the paper from the tray 4 If the paper is torn remove the tray completely and check inside the printer for torn pieces of paper 5 Reload the tray with undamaged paper then push the tray in until it stops Paper Settings Tray X appears on the control panel 6 Verify the size type and color of the paper Change the selection for any incorrect setting 7 On the printer touch screen touch Confirm Xerox WorkCentre 7970 Multifunction Printer 221 User Guide Troubleshooting Clearing Jams at Tray 5 Bypass Tray 1 Remove the jammed paper from the tray Make sure the paper feed entrance where the tray connects to the printer is clear 2 If the paper is torn check inside the printer for torn pieces of paper 3 Fan the paper you removed and make sure that all four corners are neatly aligned 4 Insert the paper into tray 5 with the printing side face down The leading edge of the paper should lightly touch the paper feed entrance Paper Settings Tray 5 Bypass appears on the control panel 5 Verify the size type and color of the paper Change the selection for any incorrect setting 6 Onthe printer touch screen touch Confirm 222 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Clearing Jams at Door
198. ontinue then click Close Note The printer is added automatically to the printer queue in Macintosh OS X versions 10 7 and later To verify the installation of printer options with the print driver 1 From the Apple menu click Printer Preferences gt Print amp Scan Select the printer in the list then click Options and Supplies Click Driver then confirm that your printer is selected Confirm that all of the options installed on the printer appear correct 1 Ee a If you change settings click OK close the window then exit System Preferences Installing Print Drivers and Utilities for UNIX and Linux Printing For details about UNIX and Linux drivers see the System Administrator Guide at www xerox com office WC7970docs Xerox Print Driver Package The Xerox Print Driver package provides tools for you to manage printers connected in UNIX and Linux environments Xerox Print Drivers You can use a Xerox print driver to select printer features All operating systems include the Office Standard print driver which can print to a wide range of Xerox devices that share common features You can use a Linux based print driver to print to a specific model Xerox Printer Manager Xerox Printer Manager allows you to e Configure local and network connected printers e Set up a printer on your network as well as monitor the operation of the printer once installed e Provide a common look and feel across the many differe
199. option To reduce or enlarge the percentage incrementally touch Plus or Minus To reduce or enlarge the percentage using the alphanumeric keypad to type a specific value touch the current displayed value To use a preset value touch the corresponding button 4 Touch More for additional options To reduce or enlarge proportionally touch Proportional e To reduce or enlarge the percentage incrementally touch Plus or Minus e To reduce or enlarge the percentage using the alphanumeric keypad touch the current displayed value e Presets X Y allow you to select from a list of preset values Touch More for additional preset values To reduce or enlarge the width and length of the image by different percentages touch Independent e Width X allows you to reduce or enlarge the width of the image incrementally using the alphanumeric keypad or the Plus and Minus buttons e Length Y allows you to reduce or enlarge the length of the image incrementally using the alphanumeric keypad or the Plus and Minus buttons e Presets Y X allow you to select from a list of preset values Touch More for additional preset values 5 Touch OK 126 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Selecting the Paper Tray Select a paper tray loaded with the desired paper to make copies on letterhead colored paper transparencies or different paper sizes To select the tray
200. ors cyan magenta yellow and black e Single Color copies in shades of a single color Under Colors select a color The sample page shows your color selection 3 Touch OK Reducing or Enlarging the Image You can reduce the image to as little as 25 of its original size or enlarge it as much as 400 To reduce or enlarge the image 1 Press the Services Home button then touch Copy 2 Touch an option To reduce or enlarge the percentage incrementally under Reduce Enlarge touch Plus or Minus To reduce or enlarge the percentage using the alphanumeric keypad to type a specific value under Reduce Enlarge touch the current displayed value Xerox WorkCentre 7970 Multifunction Printer 109 User Guide Copying To reduce or enlarge proportionally touch Reduce Enlarge then touch Proportional e To reduce or enlarge the percentage incrementally touch Plus or Minus e To reduce or enlarge the percentage using the alphanumeric keypad touch the current displayed value e Presets X Y allow you to select from a list of preset values Touch More for additional preset values e To center the image on the page select the Auto Center check box To reduce or enlarge the width and length of the image by different percentages touch Reduce Enlarge then touch Independent e Width X allows you to reduce or enlarge the width of the image incrementally using the alphanumeric keypad or the Pl
201. paper with the holes toward the back Load labels face up with the top edge to the right Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam 56 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media 7 Adjust the length and width guides to fit the paper 8 Close the tray 9 Doone of the following To confirm the paper size type and color when a tray is set to Fully Adjustable touch Confirm To select a new paper size touch Size To select a new paper type touch Type To select a new paper color touch Color When finished touch Confirm To change the paper size type or color when the tray is set to Dedicated mode press the Machine Status button Then touch Tools gt Device Settings gt Paper Management gt Tray Contents Select the tray touch Change Size or Change Description Touch Save when you finish Notes To change the size type and color of paper when the control panel is locked log in as the system administrator For details see Changing Paper Size Type and Color on page 59 If this feature does not appear log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 33 Xerox WorkCentre 7970 Multifunction Printer 57 User Guide Paper and Media Setting the Guide Locks in the 500 Sheet Adjustable Trays You can adjust the guides in
202. per or see Supported Paper on page 50 256 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Troubleshooting Paper Jams This section includes Multiple Sheets Pulled Together irinse senean N arii Jamsin tne Document Reeder sacsaxs scan caniscnntens a E E Paper Misfeeds dan Paper Size JOINS sips cadncnnscnnannnconanananukannnanebeanaanunannnden e Label and Envelope Misfeeds cecssssssssssssssssssessnessnesssessssesssessuesessesssecsnecsnecsnscsascsssccssesssceessessnecsnecsneesseesseeseees P perlam Message Stays Opm arerscnge u n a S R maine e Jams During Automatic 2 Sided Printing Multiple Sheets Pulled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper past the fill line The edges of the paper are not even Remove the paper align the edges and then reload it The paper is moist from humidity Remove the paper from the tray and replace it with new dry paper Too much static electricity is present e Try a new ream of paper e Do not fan transparencies before loading in tray Using unsupported paper Use only Xerox approved paper For details see Supported Paper on page 50 Humidity is too high for coated paper Feed paper one sheet at a time Jams in the Document Feeder Probable Causes Solutions Unsupported paper of the wrong size Use only Xerox approved paper For details see Supported Paper on thickness
203. press the Machine Status button then touch the Machine Information tab 36 Xerox WorkCentre 7970 Multifunction Printer User Guide Installation and Setup This chapter includes Jnstolotion and Setup Overie We sosscsosaisunn ounn an ARAD e Modifying General Settings esssesssesssesssssssessnessnessssesssessscsesscessessecsncceneecaccnseenseesse Installing the SOWA E apese ai ae EE T E See also Installation Guide packaged with your printer System Administrator Guide at www xerox com office WC7970docs Xerox WorkCentre 7970 Multifunction Printer 37 User Guide Installation and Setup Installation and Setup Overview Before printing your computer and the printer must be plugged in turned on and connected Configure the initial settings of the printer then install the driver software and utilities on your computer You can connect to your printer directly from your computer using USB or connect over a network using an Ethernet cable or wireless connection Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet cables and USB cables are not included with your printer and must be purchased separately Xerox recommends an Ethernet connection because it is typically faster than a USB connection and it provides access to CentreWare Internet Services It also provides access to email workflow scanning and server fax services For d
204. printer If the problem is not resolved by restarting the printer see the table in this chapter that best describes the problem Printer Does Not Turn On Probable Causes Solutions The power cord is not correctly plugged into Turn off the printer and plug the power cord securely into the outlet the outlet Something is wrong with the outlet connected e Plug another electrical appliance into the outlet and see if it to the printer operates properly e Try a different outlet One of the power switches is not turned on Turn off both of the power switches Wait two minutes then turn on both of the switches The printer is connected to an outlet with a Use a power source with the specifications listed in Electrical voltage or frequency that does not match the Specifications printer specifications Ay CAUTION Plug the three wire cord with grounding prong directly into a grounded AC outlet only Do not use a power strip If necessary contact a licensed electrician to install a properly grounded outlet Xerox WorkCentre 7970 Multifunction Printer 213 User Guide Troubleshooting Printer Resets or Turns Off Frequently Probable Causes Solutions The power cord is not correctly plugged into Turn off the printer confirm that the power cord is correctly plugged the outlet into the printer and the outlet then turn on the printer For details see Turning the Printer On and Off on page39 The printer is plugged i
205. r Transport 1 Open the finisher transport cover 2 Remove the jammed paper Note If the paper is torn remove all torn pieces from the finisher 3 Close the finisher transport cover Xerox WorkCentre 7970 Multifunction Printer 235 User Guide Troubleshooting Clearing Jams at 3a in the Finisher 1 If the paper is visible at the output tray exit remove the paper by pulling it in the direction shown 3 Lift green handle 3a 236 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Carefully remove the paper Note If the paper is torn remove all torn pieces from the finisher 5 6 Xerox WorkCentre 7970 Multifunction Printer 237 User Guide Troubleshooting Clearing Jams at 3c in the Finisher 1 Open the front door of the Business Ready finisher 2 Move green lever 3c to the left 3 Carefully remove the paper Notes e Ifthe paper is torn remove all torn pieces from the finisher e Ifthe paper is inaccessible or if the control panel prompts you to release the paper turn green knob 3b in the direction shown 238 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 4 Return green lever 3c to its original positio
206. r a more vibrant blue sky select Vivid Color To match the color output to another output device select a custom Color Correction To apply different Color Corrections to Text and Graphics and Images select Custom Automatic Color This feature provides custom color corrections using color systems such as RGB Color CMYK Color Spot Color or CIE Color To adjust particular characteristics of the printed color such as Lightness Contrast Saturation and Color Casts select Color Adjustments Xerox WorkCentre 7970 Multifunction Printer 267 User Guide Troubleshooting Troubleshooting Print Quality Problems This section includes Printing the Troubleshooting Print Quality PAQES az sssistssvesscssssviacaussetvescessersossvecpecasoinctasveduststeotntausetavibsassinies 268 e Eliminating the Paper or Media as the Problem u esssssssssssssssssssssssesssccssesssessscssasssasssstessnecsneesneesseesssessseess 268 e Isolating the Problem to the Printer or to the Application scsssscccssccnssecssccconsecssesccnsscenseesssscenneeesses 269 e Troubleshooting Print Quality Problems in the Application Print Driver or Print Server 0 269 e Troubleshooting Print Quality Problems in the Printer cesceessssssssscssessseesseesssessscssseesssecsecssecsseesseecseesseees 270 PE PPONeM i Tie Print Calibration PROCHUIN Scistxccsccxcscssesvsscis aaieetovsscaatocenibvenseiecsssdevevntssiocentoninschaay sbanseansosiantvol
207. rantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Xerox WorkCentre 7970 Multifunction Printer 209 User Guide Troubleshooting This chapter includes General MOUBIESDOOLN Gorina aaa oe aes cas em es Prin Quality PrODIEMS cesses metinis a i EENE E ATRE Copy and Scan FS coarse tice T eect emaes E PORE arrestee R A IEA E GEMI HEP crates ee eee Xerox WorkCentre 7970 Multifunction Printer User Guide 211 Troubleshooting General Troubleshooting This section includes Printer Has Two Power SWItCIVeS 5c ccxcascscavaiscossueinscaaveascseductnsccivetvcscoivevcoceveivusceuvavoacevasNeawensesoaveastiaswescodivedeasasvedy ei 212 Restoring Ce PNE csn O O 213 Pointer Does Not Uc 1 8 0 temmeererseecteereerrereereertreet strat recretverertert seeretey AA 213 Printer Resets or Tums OR Rrequently sistent a crcceasssecncbeersen eccrine ini nr aadeateeene tea 214 Printing Takes TOO LONG creuais wre ereecrte tear nce era erea try er rte retin ort eveetrenventen terror ase maven nreryorrenerrr ven 214 Document FASTO PN esaa r T AARSE n 213 Document Prints from Wrong IMGY sens 24 ascenscunsdensauapiensacadsens aR Raai 216 Pinter is Making Unusual PNT SS races ceccts cs ceca
208. rectly from a USB Flash drive Notes e If USB ports are disabled you cannot use a USB card reader for authentication update the software or print from a USB Flash drive e The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC7970docs To print from a USB Flash drive 1 Insert your USB Flash drive in the USB port on the printer control panel The Print from USB window appears The list at the bottom of the window displays the folders and printable files on the USB Flash drive 2 To scroll through the list and locate the printable file next to the list use the arrows If the print file is in a folder to open the folder touch the name 3 Touch the name of the printable file Select the number of copies output color paper size paper color paper type 2 sided printing and finishing options 5 Press the green Start button To go back to the last screen touch Back To look for other folders and printable files touch Browse Printing from Saved Jobs To print from saved jobs 1 At the control panel press the Services button then touch Print From 2 Select Saved Jobs then touch the name of the folder containing the saved job 3 Touch the name of the saved job that you want to print Note To print a private saved job touch the name of the job then enter the passcode 4 Select the number of copies output color paper size paper c
209. remaining segment Note At any time you can touch Delete All Segments to modify the job When all of the segments have been programmed and scanned touch Submit the Job The Job Progress screen appears and the individual segments are scanned as a single job Note If necessary touch Delete gt Delete Job to cancel the job Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning Scanning to a USB Flash Drive 1 Load the original on the document glass or in the document feeder 2 Insert your USB Flash drive in the USB port on the printer control panel Note If the USB Flash drive is already in the USB memory port press Services Home then touch Workflow Scanning gt Scan to USB 3 On the USB Drive Detected screen touch Scan to USB To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 140 5 Press the green Start button The Job Progress screen appears and the original is scanned The file is stored on your USB Flash drive 6 Remove your USB Flash drive from the printer Xerox WorkCentre 7970 Multifunction Printer 145 User Guide Scanning Scanning to an Email Address This section includes e Sending a Scanned Image to an Email Adres 000 ecsssssssssssssssssssssssessnesssscssscsssessassssssssseesnessuessasesseessseesseess 146 lt Setting EMAV ODHOD S srren en RERA N 147 When using this feature the images
210. ress the Services Home button then touch Copy 2 Touch the Job Assembly tab then touch Retrieve Saved Settings 3 Touch the desired saved setting Note To delete a saved setting touch the setting then touch Delete Settings 4 Touch Load Settings The saved settings are loaded for the current copy job 130 Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning This chapter includes BASIES ONR eana ea oes encanta Vcnuacnat alata een aaennteaane ee 132 Scand tO a Folde sson aA ER 134 Scanning to Network File RepositonieSnesonrioiiencteon iinne EE RARE 137 Sean ning tO Our home Directory xc asscce penis weneweerna E eeu meneN bane 139 SEMIN SCCM CO UNOINS sce ctas costscsccosteczccivasecptautecseceiaccssnsatoetedeasedecaclovan de apedaeectoeay aa ariasi 140 SONI to a USB Cen DIVE asc carenantenascas EEEE EnA DOTON 145 Scannma to aM EmA Add ES Sosa E AA 146 Scanning toa Destinations A A A E EAA TAA RE 148 The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC7970docs If the system administrator enables Remote Start in CentreWare Internet Services you can scan images directly from the scanner to a PC Using Microsoft Clip Organizer you can scan import and store images from the printer You can also scan directly from the printer to a computer using most TWAIN compliant scanning applications Xerox WorkCentre 7970 Mu
211. rinted with no color specified Color impressions are the number of pages printed that specify color Total impressions are the total number of color impressions plus black impressions Note A page is one side of a sheet of paper that can be printed on one or two sides A sheet printed on two sides counts as two impressions To view detailed usage information touch Usage Counters Locating the Serial Number on the Control Panel 1 2 278 At the printer control panel press the Machine Status button To see the model serial number and software version touch the Machine Information tab Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Viewing Printer Supply Status 1 At the control panel press Machine Status then touch the Supplies tab 2 To view details about a toner cartridge including the part number for reordering touch Black Cyan Magenta or Yellow 3 To return to the Supplies tab touch Close For details about other supply items touch Other Supplies Then touch an item to display additional details To return to the Other Supplies screen touch Close To return to the Supplies tab touch Close To print the Supplies Usage page touch Print Supplies Report on am To return to the main screen touch Services Home CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in t
212. risonment may be imposed on those guilty of making such reproductions e Current bank notes or current paper money e Obligations or securities of a government or bank e Exchequer bill paper or revenue paper e The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law e Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada or the equivalent printer for a province e Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada Xerox WorkCentre 7970 Multifunction Printer 301 User Guide Regulatory Information Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided for your convenience and assistance bu
213. rong size thickness or Use paper of the correct size thickness or type For details see type Supported Paper Sizes and Weights for Automatic 2 Sided Printing on page 53 Paper type is set incorrectly in the print driver Ensure that the paper type is set correctly in the driver and that the paper is loaded in the correct tray For details see Supported Paper on page 50 Paper is loaded in the wrong tray The paper must be loaded in the correct tray For details see Supported Paper on page 50 Tray is loaded with mixed paper Load the tray with only one type and size of paper Xerox WorkCentre 7970 Multifunction Printer 259 User Guide Troubleshooting Clearing Staple Jams This section includes e Clearing Main Staple Jams in the Business Ready Finisher cccesssssssecsssesseecssesssccssesessesstessnecsscesseesseeees 260 e Clearing Staple Jams in the Business Ready Finisher Booklet MOkeF eecsssessssssesssssssesssessneesseesseeees 262 Clearing Main Staple Jams in the Business Ready Finisher 1 Open the front door of the Business Ready finisher 2 y R1 Soll 260 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting 3 Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it 4 5 Remove the jammed staples 1 then push the clamp in the direction shown until it snaps into the locked position 2 A WARNING The poi
214. ropean Sizes Postcard 148 x 200 mm A5 148 x 210 mm A4 210 x 297 mm A4 Oversized 223 x 297 mm A3 297 x 420 mm JIS B6 128 x 182 mm Standard North American Sizes Postcard 6 x 9 in Statement 5 5 x 8 5 in 8x10in Executive 7 25 x 10 5 in Letter 9x11in JIS B5 182 x 257 mm 215x315 mm JIS B4 257 x 364 mm SRA3 320 x 450 mm US Folio 8 5 x 13 in Legal 8 5 x 14 in Tabloid 11 x 17 in Tabloid Extra 12 x 18 in 12x19 in Xerox WorkCentre 7970 Multifunction Printer 53 User Guide Paper and Media In addition to standard paper sizes and weights you can use custom paper sizes and weights for automatic 2 sided printing CAUTIONS e Do not use transparencies envelopes labels or reloaded paper for automatic 2 sided printing e Do not use media that does not meet the minimum size and weight requirements for automatic 2 sided printing e Do not use media that exceeds the maximum size and weight requirements for automatic 2 sided printing You can use the following custom paper sizes for automatic 2 sided printing e Minimum print size 128 x 140 mm 5 x 5 5 in e Maximum print size 320 x 483 mm 12 x 19 in You can use the following custom paper weights for automatic 2 sided printing e Minimum weight 60 g m e Maximum weight 256 g m Supported Paper Sizes for the Envelope Tray Standard Sizes Custom Sizes C5 162 x 229 mm 6 4 x 9 0 in Minimum 148 x 98 m
215. rts appear in the list on the right side of the screen Note To edit or delete an insert touch the insert in the list then touch an action in the drop down menu 10 Touch OK 120 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying Specifying Exception Pages You can print exception pages in a copy job using paper from a different tray The paper used for the exception pages must be the same size as the paper used for the rest of the document Note You cannot add exception pages if the paper supply is set to Auto Select or if Booklet Creation is selected To specify the exception pages 1 Press the Services Home button then touch Copy Note If the paper supply is set to Auto Select exception pages are unavailable 2 Under Paper Supply touch the tray containing the paper for the body pages of the job 3 Touch the Output Format tab then touch Special Pages gt Exceptions 4 On the Exceptions screen touch the beginning Page Number field Then use the alphanumeric keypad to enter the starting value for the range of the exception pages 5 Touch the ending Page Number field then use the alphanumeric keypad to enter the ending value for the range of exception pages Note To specify a single page as an exception enter its number as the start and end of the range 6 Tospecify the paper used for the exception pages a Touch Paper Supply b Touch the tray containing paper for the exception pages c Touch OK
216. rver Fax 2 Touch the Image Quality tab then touch Image Options 3 On the Image Options screen adjust the Lighten Darken slider up or down as needed 4 Touch OK Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 Press the Services Home button then touch Server Fax 2 Touch the Image Quality tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK Xerox WorkCentre 7970 Multifunction Printer 163 User Guide Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 2 3 Press the Services Home button then touch Server Fax Touch the Image Quality tab then touch Image Enhancement On the Image Enhancement screen select an option Manual Contrast allows you to adjust the contrast manually Under Manual Contrast move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically Touch OK Specifying the Orientation of the Original 1 2 Touch the Layout Adjustment tab
217. s in the 500 Sheet Adjustable TrayS ccssssssssssssssssssssessessneesseesesecscssssesees 58 Changing Paper Size Type and Color scustastancesearesnidstasdincsinnisunasiaweltdaidonasundineanennies 59 Loading Paper in Trays 3 and 4 of the Tandem Tray Module essssssssescssssscsecesneeceseessseeesnseessees 60 Loading Paper in Tray 5 Bypass Tray s0ssssoesecssososoeseessossossseoeeeessssoseoroeeesssssoooeroeessososeoroeenesssssreeeeeee 61 Loading Paper in Tray 6 High Capacity Feeder sssscsssscconsscssssccnsecenssecsecsssnsecsssscenesceaseesssseseneeerse 62 Configuring Tray 6 in the High Capacity Feeder ssssssssccsssscsssccssscesssecssseccnccssssecssccesneeetsseecnseessees 63 Printing on Special POEL ass nistscnidoisaiinnacirkeinidecuiranaddenieinetieeiredeatiamine 65 ENVEIG NES EE EEA E EEEE 65 IS A EAE E EEO EEE 68 Glossy CAAStOCk issnin EEEE EAE ENEE E EE ESEESE EEKEREN EENES 72 T ANSPAFENCI S neritina ai a aa a a iia a a 73 4 Xerox WorkCentre 7970 Multifunction Printer User Guide Contents Printing Ja Printing OVErVIEW siisii iari aki E EREE E E EE EA E O aaa E 76 Selecting Printing Options sicsccisceeseccssiewdesecssovsssedsicehecvoczsdeaca e a a a a ends 77 Print Driver Hel essscassscietsessoussstsscotesvstevesbessexdatcaassusvenstvdesoasesassssuvbassenastesesctubsoglessslaseasiestansanieasiebehabastenieoanelaseedic 77 Windows Printing OPtiONS cccscssssdscsesccocsetadievsiinsctrsccisveruccedacensceca
218. s the Machine Status button 2 On the Machine Information tab touch Information Pages then touch the desired information page 3 Touch Print Note Information pages can also be printed from CentreWare Internet Services Printing the Configuration Report 1 At the printer control panel press the Machine Status button 2 On the Machine Information tab touch Information Pages gt Configuration Report gt Print 3 Touch Close after the report prints 30 Xerox WorkCentre 7970 Multifunction Printer User Guide Features Administration Features This section includes SSS Ih ENN US Usa cess castes se aesaip st ccenty os ctvatbavectany i eveayes dusaens puanvo eal oarvases ety ood mee atyesamve nae 31 e CentheW ole ntemmet Seiwices lt ccsnans eons enseunaannaeneensadannans Ra RaR 33 e Finding the IP Address of the Printer ncpesdcnscensacmiasacnaneianenadcuasennaimmsaemis 34 s Automate Dota Collectio esaa e E E E EE 34 Biling and Usage ImionMtion cecacues na eeecuseneeontenenedan mcs enna 34 For details see the System Administrator Guide at www xerox com office WC7970docs Accessing the Printer The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer If the system administrator configures authentication and authorization users require a login and password to access some or all of the features of the printer The administrator can also configure accoun
219. sasssessarseasenscsecensseasers 118 ND Card Cop yithe reris Se de leet ie ig at SA NN R ARN EER 125 Advanced COP VIG essre netee e EE E AEE E E EEEE EEEE E E EE A EE EE 129 7 Scanning 131 BGSiG SCANNING PAE E AEAEE 132 Doc mernt Glassene anei aan RE ae EKE 133 Duplex Automatic Document Fee del ececssssssssssssssssssssesssessseecssesssessssssssssssessuessneesseecscsssessacseseseseessees 133 Scanning toa Folderscssnasenne S E EREE NRR 134 Scanning to the Public Folder esssssssessssscssssssessnesssesssscsssscsssssssessessnecsnecesscsssessscssscceueessecsnessneesseesaseess 134 SCANNING tO A Private FOL L nc cessssssssssssescstecsnesssesssessssessscsssssssscesnecsuecsnccssscsssesssesssessussssseesnecsueesseessseess 135 Creating a Private Folder ccc secscc soeei ace teseciee edeg hh Gost See E 135 Retrieving Scan Files xz cccescecccuscestsesscecescensesenveldeccuvenvesteddedancctheensasssacocctesces oat RERAN REEE 136 Scanning to Network File Repositories oc eeesssssssssssssssssssssessnecsseccssccssesssssssssssessnessnecsncsssccsscsesessaeseaeeesneesnees 137 Scanning to a Predefined Network File REPOSItOrY cesssssssssssssssecssecssecsscsssesssecsssseseeseecsneesseecsseess 137 Adding a Scan DeStination eessesssssssssssssessnesssessscssssssssscssscssccssncsssecsnsssusssseessscssnecsucessuecasessscssacsssssesneesees 138 Scanning to Your Home DirectOry essescssscsccsessnsssssssssseccnsssessosscsscsscsnsesescosssuscnsssesssnscascr
220. scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm fuseaction find_a_product showProductGroup amp pgw_c ode IEQ The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction printers personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity 296 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information Power Consumption and Energy Saver Activation Time The amount of electricity a product consumes depends on the way the device is used This product is designed and configured to enable you to reduce your electricity costs After the last print the device switches to Ready mode In this mode the device can print again immediately If the device is not used for an interval of time the device switches to Energy Saver mode In Energy Saver mode only essential functions remain active which permits reduced product power consumption
221. se Tray 5 11 Xerox WorkCentre 7970 Multifunction Printer User Guide 226 Troubleshooting Clearing Jams at Door B 1 Open tray 5 as shown 1 2 While lifting the release lever 2 open door B as shown 3 3 Remove the jammed paper as shown Note If the paper is torn remove all torn pieces from the printer 4 Close door B then close tray 5 Xerox WorkCentre 7970 Multifunction Printer 227 User Guide Troubleshooting Clearing Jams at Door C 1 Pull the release lever and open door C 2 Remove the jammed paper as shown Note If the paper is torn remove all torn pieces from the printer 3 For paper jammed in the upper position look inside the printer to remove it Note If the paper is inaccessible see Clearing Jams at Door A on page 223 4 For paper jammed in the tray feed roller open the tray and remove the paper 5 Close door C 228 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Clearing Jams at Door D 1 Remove paper from the left tray then fold up the tray 2 Open tray 5 as shown 1 3 While lifting the release lever 2 open the top left cover A as shown 3 Ay WARNING The area around the fuser can be hot Use caution to avoid injury Ay CAUTION Do not touch the transfer belt Touching the belt can reduce image quality or damage the transfer belt Do not touch the transfer roller Touchi
222. se the tray from which you are printing There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris If you printer cannot remove it contact your Xerox service representative Automatic 2 Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper Ensure that you are using the correct paper Do not use transparencies envelopes labels or reloaded paper for automatic 2 sided printing For details see Supported Paper Sizes and Weights for Automatic 2 Sided Printing on page 53 On the print driver Printing Options tab select 2 sided Printing 216 Xerox WorkCentre 7970 Multifunction Printer User Guide Date and Time Are Incorrect Troubleshooting The date and time are set automatically when the printer is connected to a network that has a Network Time Protocol NTP server NTP is used to synchronize the internal clocks of computers over a network connection at system startup and every subsequent 24 hour period thereafter This feature ensures that the internal clock of the printer stays synchronized with the NTP server you specify Probable Causes The Date and Time Setup is set to Manual NTP Disabled The time zone date or time is set incorrectly Solutions Change the Date and Time to Automatic by enabling NTP Enable NTP using CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address
223. seca asics snssvecycoaseccy EE 216 Automatic 2 Sided Printing Problems scccsscccsccssccssecssicesacneactsschvctesecoossctasntascavensoassiasetaeeass a a Ea 216 Date and Time Are IMEONECE sacrer a R nceeca herent 2NE SACOM IRIS EMO speras nE APENE E EEAS ATE EESTE EEE ARNO 218 This section contains procedures to help you locate and resolve problems Resolve some problems by simply restarting the printer Printer Has Two Power Switches This printer has two power switches The secondary power switch on the top of the printer beneath the control panel controls power only to the electronic components of the printer The main power switch located behind the front cover controls the power into the printer Turn on both switches to operate the printer First turn on the main power switch behind the front cover then turn on the secondary switch Power Switches Power Switches with Business Ready Finisher 212 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Restarting the Printer 1 Locate the two power switches 2 Turn off the switch on the top of the printer A message appears on the control panel that warns that the printer is turning off 3 If the printer turns off then turn on the switch to restart the printer 4 If the printer does not turn off after two minutes then open the front cover and turn off the second switch 5 Turn on the bottom switch then turn on the top switch to restart the
224. select Use Document Name to use the name of the document Note The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List In Save To or Folder Number specify where you want the file saved on the printer Do one of the following Type the name of the destination folder Click the arrow to the right of the field then select a folder name from the list Click the arrow to the right of the field then select Default Public Folder Xerox WorkCentre 7970 Multifunction Printer 99 User Guide Printing 10 11 12 13 14 15 16 100 To print the job now and also save the job select the Print and Save check box To store your job at the printer select Private In the Passcode field type a passcode The passcode is associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passcode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode In the Confirm Passcode field type the passcode again Click OK Verify that the paper is the correct size type and weight If not change the paper settings Note To select the paper for your print job click Paper gt Select By Tray Select an option for 2 sided printing If your printer has a finisher installed cl
225. ser Guide Faxing Deleting Local Mailbox Documents 1 Da N Press the Services Home button then touch Fax Touch the Fax Options tab then touch Mailboxes Touch Delete Local Mailbox Documents Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode Touch Delete All Documents To confirm touch Delete All All documents in the mailbox are deleted Storing a Fax for Local or Remote Polling Turn on Secure or Non Secure Local Polling to make fax documents stored on one printer available for remote polling by other printers When Secure Local Polling is on you create a list of fax numbers that are allowed to access the stored faxes on the printer To store a fax 1 2 3 Press the Services Home button then touch Fax Touch the Fax Options tab then touch Local Polling Under Store for Local Polling touch one of the following options Non Secure Polling scans your originals and stores them as documents Anyone with this fax number can access the documents Secure Polling scans your originals and stores them as documents You specify the fax numbers that can access the documents For secure polling touch one or more of the following to add fax numbers to the access list Fax Number field allows you to enter a fax number manually Use the alphanumeric keyboard
226. sers can view scanned documents in the public folder You can also create a password protected private folder For details see Creating a Private Folder on page 135 To scan an image to the public folder 1 Load the original on the document glass or in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select All Templates from the menu From the list select the Default folder To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 140 OY Be Br 6 For more options touch the Advanced Settings tab For details see Selecting Advanced Settings on page 140 7 Press the green Start button The Job Progress screen appears and the original is scanned The file is stored on the printer hard drive 8 Use CentreWare Internet Services to move the file to your computer For details see Retrieving Scan Files on page 136 134 Xerox WorkCentre 7970 Multifunction Printer User Guide Scanning Scanning to a Private Folder The system administrator creates private folders on the printer Private folders can require a password You can use CentreWare Internet Services to create your own private folders For details see Creating a Private Folder on page 135 To scan to a private folder 1 Load the original on the document glass or in the document feeder Press the Services Home button th
227. sesssscsssesssessscsssessnessscsssecssecsnessnecssscsssessusssusssssecsnecsuccssscsnscsssecsucssaceessesssecsnecsucesseesseeess 169 Settingthe Qualtyand File eee ee 169 e Specifying the Orientation of the Original sessssssseesseesssesssssssssssscssecsnecsnscsnscsssessscssacesssessneesnecssessseesseeess 170 Specifying the Size Of the Ongarai naea nue emda eaieu eed 170 PAM ASG E san E EE O T EA ame TN 170 Specifying a Reply TO Address os isis s census envcscnsaantes aaaeeeaa a rinena a aia E RAAE eae 170 Phnting anAckhowledament Report sssssssisrssersanonsonsseusnsn ninna ERER E RNE i 171 COM BINJA tah cad OD area EA eter nes E E enter ere reer oe ere eee eee 171 Adjusting Brightness and Sharpness You can lighten or darken the image and adjust the sharpness To adjust the image 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Image Options 3 On the Image Options screen adjust the sliders as needed Lighten Darken lightens or darkens the image Sharpness sharpens or softens the image 4 Touch OK Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 Touch the Services Home button then touch
228. sesteesesseees 314 Professional Business Environment seccsssesssesssssssssssssessecsnecsssccssccsscssssssseessneessessnesssscsssessscssacseseeessessnees 314 Collection and Disposal of Equipment and Batteries sssssssescsnssscseecsseecsneessseeesneessseecneeeesneeesees 315 Battery Symbol zescccsse octet cates n e ENERE eda R Re 315 Battery REMOVA lessees e E E E E E E TEE 315 Other IETS nesis iieii AeKa Eee A Sieisen Stiers i eSa EA EEEN ESE EEEa EN outs 316 Xerox WorkCentre 7970 Multifunction Printer 9 User Guide Safety This chapter includes WONG SVN eee eee es 12 Notices GR APA en S ecerererseteer renee 13 exert Fer URS Y ct Tye eet EE E A E E AE rere eee eee ere ee 15 Sh SE case estos oo escenario neem eee 17 RIREO SE a a a a a aeetreralorss Haaceteumnistiveicarsis 19 Punter cas one ee oe 20 Environmental Health and Safety Contact Information sessnsscssssescsssccnsscsssccsnsecsassecssccenneesssecceneeessnees 21 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer Xerox WorkCentre 7970 Multifunction Printer 11 User Guide Safety Warning Symbols Description WARNING or CAUTION Ignoring this warning could cause serious injury or even death To avoid personal injury use caution To avoid property damage use caution WARNING Hot surf
229. set the printer to the current time To specify the time to send your fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Delay Send 3 Touch Specified Time Touch the Hour field then touch the arrows to set a number Touch the Minute field then touch the arrows to set a number If your printer is set to display the 12 hour clock touch AM or PM 4 Touch OK The fax is sent at the specified time Sending Header Text The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC7970docs To include the fax header text 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Send Header Text 3 Touch an option 4 Touch OK Xerox WorkCentre 7970 Multifunction Printer 157 User Guide Faxing Sending a Fax to a Remote Mailbox 1 Press the Services Home button then touch Server Fax 2 Touch the Fax Options tab then touch Mailboxes 3 Touch Send to Remote Mailbox 4 To address the fax select an option The Fax Number field allows you to enter a fax number Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Save 5 Touch the Mailbox Number field then us
230. size type and color of paper at the control panel to clear the error message To set the paper size type or color for a dedicated tray At the printer control panel press the Machine Status button Touch the Tools tab then touch Device Settings gt Paper Management Touch Tray Contents then select a dedicated tray Select Change Size or Change Description Scroll through the list as needed and touch the desired paper setting Touch Save nS ae ee Note To access the Paper Management menu you can be required to log in as the system administrator For details see the System Administrator Guide at www xerox com office WC7970docs Xerox WorkCentre 7970 Multifunction Printer 59 User Guide Paper and Media Loading Paper in Trays 3 and 4 of the Tandem Tray Module The tandem tray module holds larger amounts of paper for fewer printing interruptions It contains three trays Tray 2 holds paper sizes up to SRA3 12 x 18 in Trays 3 and 4 hold A4 letter size paper only Note Do not load custom size paper into tray 3 or tray 4 of the tandem tray module To load tray 2 see Loading Paper in Trays 1 4 on page 55 1 Pull tray 3 or tray 4 out until it stops 2 Fan the edges of the paper before loading it into the paper trays This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To avoid paper jams and misfeeds do not remove paper from its packaging until necessary
231. ssag 270 PrintQuahty Problems and Solutonsiccscscassccnhcanweuaadaks sank a a a ER 271 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem For more information go to www xerox com office WC7970support Ay CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Note To enhance the print quality toner print drum cartridges for many models of equipment are designed to cease functioning at a predetermined point Printing the Troubleshooting Print Quality Pages 1 To print procedures on resolving print quality problems at the printer control panel press the Machine Status button Touch the Machine Information tab Touch Information Pages Touch Troubleshooting Print Quality Page then touch Print U EN Compare your print quality problems to the examples on the pages Eliminating the Paper or Media as the Problem Damaged or unsupported paper or media can cause print quality problems even when the printer application and print driver are working perfectly Use the following guidelines to eliminate the paper as the source of the pri
232. ssecsorosnnnsnnmanunonunin n ann nan aii 80 e Linux Pining OPU OMS iseenese E eR 81 Printing options also called print driver software options are specified as Printing Preferences in Windows and Xerox Features in Macintosh Printing options include settings for 2 sided printing page layout and print quality Printing options that are set from Printers and Faxes Printing Preferences become the default setting Printing options that are set from within the software application are temporary The application and the computer do not save the settings after the application is closed Print Driver Help Xerox print driver software Help information is available from the Printing Preferences window Click the Help button in the bottom left corner of the Printing Preferences window to see the Help Information about Printing Preferences appears in the Help window on two tabs e Contents provides a list of the tabs at the top and the areas at the bottom of the Printing Preferences window Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences e Search provides a field where you can enter the topic or function for which you need information Xerox WorkCentre 7970 Multifunction Printer 77 User Guide Printing Windows Printing Options Setting Default Printing Options for Windows When you print from any software application the printer uses the print job settings specified
233. ssesecnseessneeesaes 38 Connecting to a Telephone Line uu eessessssssssssssnessssesssesssscsnssssscsnecsuccssscsnsesssessscsssscsssecsnecsucssseesasessseesacesaes 39 Turning the Printer On anid Ore cdcnusacatndmuamuandiaatunauncnnaiuacuanicnnaiauaan 39 Preventing Printer MalrMnCU ON nuccidadusnuimacecimnincenlsinuleniaiin Guniioncuaiuieumants 41 VSB COVER an eere EE OR REEE EA REN RAEE ERRORE 41 Optimizing Printer Performance ceessssssssssssscssesssessssesssesssesssssssssssscssucsssecsssessscssscsssesesecsnecsucssseesaecseesacesees 41 Modifying General Seuinds ccnscaiccnsnnnenannnaa anita anananmannanmmninmiannnase 42 Setting Energy Saver Modessa aVR RERE EREE E EE 42 Setting the Date and Time at the Control Panel cessssssscsnseecnssccsnsccsssecssccconesessecesenscesneesseseeansess 43 Installing the SOWA Enere ar E EO SEE EREE EEEE 44 Operating System Requirements e eseereesosssssssossssosceeeerorersesssnssssssescererrororsesssssssssseseeeerrerorsrsssssssssseseseere 44 Installing Drivers and Utilities for WiNdOWS sccsssscssssecnsssconsecssesccneccesssecssscsensessescenecceaseesssecseneeerse 44 Installing Print Drivers and Utilities for Macintosh OS X Versions 10 7 and Late 45 Installing Print Drivers and Utilities for UNIX and Linux Printing 0 ee sseecsssesccsecesneeceseeecnseeesneeeeee 46 RISE Drive S sc cidecisescuas cee sssniipetasiitoadedabas tas Genaipweapassccnesie suis cua A ARAR 48 4 Paper and
234. sssesssesssecssssessecsuecsnecsuscsnscssscssneesacesseesssesanecsueesaeesseeees Seeing kedung OF SPN ees ere ee SSB FAX MOni ni ET A A REE amp Rinting aConiimnation REPOM sess E EE e Selecung the staing ROLE sirean rne V E A operon Sendinga Delayed Fak nssr A E Sending Header Text icsutastcuscussanocasenacnsennancusncnacnuhanesahacascnnannenniacusunenauls e Sending e FaxtoaRemote Waa eon gencencinremaiteewereunnieedengdnioienawanicendchen e Stoting a Fax ina Loca Mailbox seer kann caeier naan ee eee een gt Pintng Local Mailbox Do GUUS ese ciscsccestsesvesatscaycenasessassevetychveseatdnetedieansanaseavaceutoth A EE Ea fecepednansiten DelktngLlocalMalDox DOCUMEN sercom onan ce icn E En eas ee ONNO OA Storing a Fax for Local or Remote Polling cssssscssscssssnsssnsssssssssssssssssssssnecsncssnsssnscsssessssssassssseessecsnecsncesseessseess e Printing or Deleting Secure FAXeS ssssssssssssssssssssscsnscsnscsnesssscssscssssssscsssecsnecsuccsnsesssesssessusssusseseessecsuecsscesssesnseess POING i acre T N BUENO Dens O er tere Tene reer eer Tre Adjusting Brightness and Sharpness You can lighten or darken the image and adjust the sharpness To adjust the image 1 Press the Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Options 3 On the Image Options screen adjust the sliders as needed _ Lighten Darken lightens or darkens the image Sharpness sharpens or softe
235. ssssssssesssecsnecsssccssessscssaessatessnessneesneessseess 148 8 Faxing 149 o okilen FAXING PAEPAE 150 D c mMment Glass eeirieriiiiie aisa inte ie EEKE E EEEE ANE AEA S EEE A ECER ae 151 Duplex Automatic Document Fee del eccseessssssssssssssssssssessnecsseesssesssessssssssssssecsnessneesaeessscsssessasseseeeseessees 151 Sending an Embedded Fox u ceessesssssesssesssessnesssssssssssssssssssssssssecsnccsssesssesssessassssssesseesnessncssasesasecessssasssasseassesneeseees 152 S lectingi FAX OP ti OMS eississsscassscectcsesscessed codes atedssboasted acpacacss EE NEEE EREE EEEE A E OEREIN 154 Sending Server FaK eresie e eE rE Kere elusvet EE EEE ESENE EAE LEEN EE eae 162 Selecting Server Fax Options cescssssssssssssssssssssssssessnessseccsscssssssussssssessssssecsnccsseesssccsseseacssasssaeesnessnessneesaeeess 163 SOnding AM Internet FAX ccescs oscete doce en E ER E AAE S REA S ETE N ERE 166 Selecting Internet Fax Options esssssssssssssssesssecssecssesssssssscsssssssssessesssecsnccsscsssessucssucsssessaseesnessneesneesaseess 168 Sendinga LAN FOX esctsasicsas cosh cscdesessscesdedessishdes axdensp EE E E EEE E ERE A eaei 172 Using theAddress BOOK sescucsiuceceiscettie tence alte Ree Reed E N URNE 173 Adding an Individual Entry to the Device Address Book e esssssssssssssssssessnsssssessnsessesssessscsenteesneesees 173 6 Xerox WorkCentre 7970 Multifunction Printer User Guide 10 Contents Editing an Individua
236. sssssssssssscsssesscssnecsnsccsscssacsssssssessnessnessnecsaeessscssacssseseseeesees 216 Automatic 2 Sided Printing Problems ccssssssssssssssssesssessseesssecsscsssssssssessesssessnecsnecsssecsscsssessaeseassesseesses 216 Date and Time Are NCOP Ct eecesesssssessssseesssscsssssesscssesecssesscssesscssessesssssecsussucsessucsesssesacssesacesesecesesaeeseeseess 217 OS el a Lg a Ero Sc eee errno Pn oo a ne er NANAON ANN NASRA 218 N a E hisses tse IAS EA ENE AAA AI EOE A A OOA A 219 Xerox WorkCentre 7970 Multifunction Printer 7 User Guide Contents Clearing Pap r JAMS issenensis 220 Clearing Jams in the Business Ready Finisher essssssssssssssssssssecssecsnecssecsssesssessscsssssesteesnecsneesseesaseees 234 Clearing Jams in the CZ Folder ssssssssssssssssssessnesssesssscsssssssssssssssssssnecsnccsscsssessscssasssasssssessnessnessneessseess 246 Minimizing Paper JAMS i csccscscesscsdaesstcsuxctavecschescen ccusedsses tussensteverecteete ETE UAE ENa EENEN E EEEa EE EA E EEKE 256 Troubleshooting Paper JAMS isreisrarisssrais ana E a a as 257 Clearing Staple JAMS serrosmiiiistinioiiinret eai i i A EA E A EE A 260 Clearing Hole PUNCH JAMS nerssonisri ccc edge eee Renae Ra 264 Print Quality Proble Snie aA A EE EEE EE EREE 265 Controlling Print Quality sssini nerse eat eE EEEa EE Ea E AAE EEEa E A AEREE E SEAE EEA 266 Troubleshooting Print Quality Problems ccecsssssssssssssssscssesssessnecssccssccsscsssssssssesseesnecs
237. staple cartridge handle as shown then pull the cartridge out and up 202 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance 4 Turn the staple cartridge over 5 Topermit the staple cartridge handle to open out and away from the staple case press in the green tabs then pull back the handle 6 Toremove the staple case press the rear of the case as shown 7 Replace the staple case then return the staple cartridge to the booklet maker Xerox WorkCentre 7970 Multifunction Printer 203 User Guide Maintenance Emptying the Hole Punch Waste Container A message appears on the control panel when the hole punch waste container is full Emptying the Hole Punch Waste Container in the Business Ready Finisher Ay WARNING Do not perform this procedure while the printer is copying or printing 1 Open the front door of the Business Ready finisher 2 Remove the hole punch waste container from its slot near the top left of the finisher Notes When you remove the hole punch waste container wait 10 seconds before you reinsert it into the printer The hole punch counter resets after 10 seconds If you remove the hole punch waste container before the device instructs you to empty the container before you reinsert it into the finisher 204 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance 3 Empty the container 4 Insert the container all the way into th
238. supplies for this printer include the following items e Staple cartridge for the Business Ready finisher e Staple cartridge for the Business Ready Booklet Maker finisher e Staple refills for the Business Ready finisher e Staple refills for the Business Ready Booklet Maker finisher When to Order Supplies A warning appears on the control panel when supplies near their replacement time Verify that you have replacements on hand It is important to order these items when the messages first appear to avoid interruptions to your printing An error message appears on the control panel when supplies must be replaced Order supplies from your local reseller or go to www xerox com office WC797Osupplies Ay CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Viewing Printer Supply Status You can check the status of printer supplies at any time 1 To view basic information about toner cartridges press the Machine Status button then touch the Supplies tab 2 To view details about a specific cartridge including the part number for reordering
239. t Cardstock e For coated paper Lightweight Glossy Cardstock Glossy Cardstock and Heavyweight Glossy Cardstock 272 Xerox WorkCentre 7970 Multifunction Printer User Guide Troubleshooting Copy and Scan Problems If the copy or scan quality is poor refer to the following table Symptoms Solutions Lines or streaks only present in copies made There is debris on the document glass When scanning the paper from the document feeder from the document feeder passes over the debris creating lines or streaks Clean all glass surfaces with a lint free cloth Spots present in copies taken from the There is debris on the document glass When scanning the debris document glass creates a spot on the image Clean all glass surfaces with a lint free cloth The reverse side of the original is showing on Turn on Background Suppression the copy or scan Image is too light or too dark Copy Use the Image Quality settings to lighten darken or adjust contrast Scan Use the Advanced Settings Tab to lighten darken or adjust contrast Colors are inaccurate Copy Use the Image Quality settings to adjust color balance Scan Confirm the correct Original Type is set If the problem persists for online support information go to www xerox com office WC7970support Xerox WorkCentre 7970 Multifunction Printer 273 User Guide Troubleshooting Fax Problems This section includes Problems sending AXE Sorese errr a
240. t astern heme nem rassar Eae E Cartea t ear tania 208 S REVING UDP IES e ieren a tea eens ea nan sean ees are 208 Locating the Serial Number To contact Xerox for assistance you need the printer serial number The serial number is behind door A toward the rear of the printer on a metal plate To view the serial number at the printer control panel press the Machine Status button then touch the Machine Information tab Consumables Consumables are printer supplies that get depleted during the operation of the printer Consumable supplies for this printer are the Genuine Xerox Toner Cartridges in Cyan Magenta Yellow and Black Note Each consumable includes installation instructions Ay CAUTION Use of toner other than Genuine Xerox Toner can affect print quality and printer reliability It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer Routine Maintenance Items Routine maintenance items for this printer include the following e Cyan Magenta Yellow and Black Drum Cartridges e Waste Container e Second Bias Transfer Roller e Transfer Belt Cleaner Note Each routine maintenance item includes installation instructions Xerox WorkCentre 7970 Multifunction Printer 207 User Guide Maintenance Other Supplies Other supplies are items required for options on certain printer configurations or accessories but are not required for daily use Other
241. t it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel 302 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including a fax machine to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed loc
242. t of the field then select a folder name from the list Click the arrow to the right of the field then select Default Public Folder To print the job now and also save the job select the Print and Save check box Select Public Click OK Verify that the paper is the correct size type and weight If not change the paper settings Note To select the paper for your print job click Paper gt Select By Tray Select an option for 2 sided printing If your printer has a finisher installed click the arrow to the right of Finishing then select a stapling option The image next to Stapling shows the staple position Select a print quality mode Select an output destination Select another tab or click OK To send the job to the printer in the Print window select the number of copies to print then click OK or Print A sample copy prints immediately The sample copy is not counted as part of the print job To print the job select it from the job list on the printer control panel Press OK After the job is saved you can print it as needed For details see Printing from Saved Jobs on page 102 Sending a Private Saved Job 1 2 On the Printing Options tab from the Job Type list select Saved Job In the Saved Job window for Job Name do one of the following Type a name for the job Click the arrow to the right of the field and select a name from the list Click the arrow to the right of the field and
243. te the second sides touch Rotate Side 2 2 gt 1 Sided scans both sides of the originals and produces 1 sided copies 3 Press the green Start button The document feeder automatically copies both sides of the 2 sided original A message appears on the control panel when it is time to place the next original on the document glass Selecting Collated Copies You can automatically collate multi page copy jobs For example when making three 1 sided copies of a six page document the copies are printed in this order 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 To select collated copies 1 Press the Services Home button then touch Copy 2 Under Copy Output touch Collated if it is not already selected Selecting Uncollated Copies Uncollated copies print in the following order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 To select uncollated copies 1 Press the Services Home button then touch Copy If your printer has a finisher under Copy Output touch More 2 Under Collation touch Uncollated 3 Touch OK Stapling Copies If your printer has a finisher it can staple your copies To select stapling 1 Press the Services Home button then touch Copy 2 Under Copy Output select an option 3 For additional stapling options touch More a Under Staple select an option b To change the orientation of the page touch Original Orientation then select an option c To change the paper source tou
244. tensensiacasusstessewsatsssSosustuntenscesicusetesieusatisssovustiesiovtasiavissenwessbisiesvesien 18 Maintenance Safety scacsnannacusananuuticncntsiiuatnacunanantddienanuiihbacaldihendawednanan 19 Printer SYMONS scsipscacaivid acs aaaceanecnseeasanenaseeleantel vet asedonanioanaledncnuaneanaemiguensetaienen iene 20 Environmental Health and Safety Contact INfOrMation sscssecssesecneescsseecsseeesneessseccnscessneeseseeesneeessees 21 2 Features 23 Parts OF CG Printer eesi E E EE E A N EEEE EENE 24 Left Front VieW a sects speasceste ssc tscestecssasts RANEA RE odes sen teense AR EAEE EERE 24 Left Reat VIG Wis sccicesscescdcaisssiiesdssestaasctssdesstesciutiuesidencstssiabyctsscessvosslstsessedesdshcabebietnsdesstoas SAS 25 Internal COMPONEMS sicsssscnsciaseccvecstccasszascexssdde iossslesivbeachaxecaseeasedassedaxeaushcovacesdcaceesscoxesddaszasivoashedescbasacaeeesaneas teats 25 DOCUMENT Feeder insrerisenii n AN ENANA ae ARANEA NRAN ANARAN NONOR 26 ControlPanel caiser eeta aen a EEA E E e E E O 26 Business Ready Finisher with Optional Booklet Maker u sessssssssesssesssesssssssssstssssessneesseceseecsseesseeess 28 Business Ready Finisher with Optional C Z Folder ssescssssssssecssseesneecsssecsnsecesneeseseeesneessneecnseessneesens 28 Wireless Network ACOpter ccessessssssssssssssesssecssesssssssssssssssnecsnccsnscsssccasecsssssssssssssssecssecsasesasecsscssacssasssaneesnesseees 29 DPF OMIMOLION PAGES srine iiine EAE E EEE EEE REEE
245. ter because color consumables are used Composite black is the default setting on most printers Xerox WorkCentre 7970 Multifunction Printer 265 User Guide Troubleshooting Controlling Print Quality Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and correctly set the Print Quality Mode and Color Adjustments Follow the guidelines in this section to maintain optimum print quality from your printer Temperature and humidity affect the quality of the printed output For details see Environmental Specifications on page 289 Paper and Media Your printer is designed to use various paper and other media types Follow the guidelines in this section for the best print quality and to avoid jams e Use only Xerox approved paper For details see Supported Paper on page 50 e Use only dry undamaged paper Ay CAUTION Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following e Rough or porous paper e Inkjet paper e Non laser glossy or coated paper e Paper that has been photocopied e Paper that has been folded or wrinkled e Paper with cutouts or perforations e Stapled paper e Envelopes with windows metal clasps side seams or adhesives with release strips e Padded envelopes e Plastic media e Ensure the paper type selected in your print driver match
246. ter on a level solid non vibrating surface with adequate strength to hold the weight of the printer To find the weight for your printer configuration see Physical Specifications on page 284 e Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer e Place the printer in an area where there is adequate space for operation and servicing e Place the printer in a dust free area e Do not store or operate the printer in an extremely hot cold or humid environment e Donot place the printer near a heat source e Donot place the printer in direct sunlight to avoid exposure to light sensitive components e Donot place the printer where it is directly exposed to the cold air flow from an air conditioning system e Do not place the printer in locations susceptible to vibrations e For optimum performance use the printer at elevations recommended in Elevation on page 289 Operational Guidelines e Donot remove the paper source tray that you selected using either the print driver or control panel while the printer is printing e Donot open the doors when the printer is printing e Donot move the printer when it is printing e Keep hands hair neckties and so on away from the exit and feed rollers e Covers which require tools for removal protect the hazard areas within the printer Do not remove the protective covers e Ensure that the rear ri
247. the right 3 Center the stack then slide the guides until they lightly touch the edges of the stack 4 Verify the size type and color of the envelope Change the selection for any incorrect setting Select the size before the type 5 Onthe printer touch screen touch Confirm 66 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media Loading the Envelope Tray 1 Pull out the envelope tray until it stops 2 Load the envelopes in the envelope tray with the flaps closed flaps down and on the leading edge toward the left Notes e Maximum stack height of 43 mm 1 7 in e The envelope tray accepts envelope weights from 75 90 g m 3 4 Close the tray Set the paper size type and color at the control panel For details see Changing Paper Size Type and Color on page 59 Xerox WorkCentre 7970 Multifunction Printer 67 User Guide Paper and Media Labels You can print labels from any tray Guidelines for Printing Labels e Use labels designed for laser printing e Donotuse vinyl labels e Donot feed a sheet of labels through the printer more than once e Do not use dry gum labels e Print only on one side of the sheet of labels Use full sheet labels only e Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging a
248. the Original To scan the correct area of the original specify the original size 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an option Auto Detect This options allows the printer to determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job Touch OK Xerox WorkCentre 7970 Multifunction Printer 115 User Guide Copying Selecting Book Copying When copying a book magazine or other bound document you can copy either the left or right page onto a single sheet of paper You can copy both the left and right pages onto two sheets of paper or as a single image on one sheet of paper Note You must use the document glass to make copies from books magazines or other bound documents Do not place bound originals in the document feeder To set up book copying 1 Press the Services Home button then touch Copy 2 Touch the Layout Adjustment tab then touch Book Copying 3 On
249. the print driver can be causing the print quality problems If the Color Reference page did not print correctly perform the Calibrate Color procedure At the control panel press Machine Status then touch Tools gt Troubleshooting gt Calibration gt Print Calibration gt Next then follow the onscreen instructions Vertical White Lines or Streaks One Color 1 Print the test pages to identify the affected color Lines or streaks appear in one color of To clean the printhead lenses for the affected color pull out the cleaning your output rod until it stops then move it all the way in Repeat three more times Then repeat this procedure for each affected color For details see Cleaning the Printhead Lenses on page 184 Note To print procedures on resolving print quality problems at the control panel press Machine Status Then touch Machine Information gt Information Pages gt Troubleshooting Print Quality Page gt Print Toner Missing or Easy to Rub Off Verify that the paper you are using is the correct type for the printer and Toner appears to be missing from the is loaded properly For details see Supported Paper on page 50 print or is easy to rub off Perform the Calibrate Paper Type procedure For details see Optimizing Printer Performance on page 41 At the control panel select a heavier paper Notes Papers from lightest to heaviest are e For uncoated paper Plain Lightweight Cardstock Cardstock and Heavyweigh
250. the printer SS NWS f A Ay JA 184 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance 4 Each of the four printheads has its own cleaning tool Slowly pull the printhead lens cleaner out until the three dots are visible Note The printhead lens cleaner does not detach from the printer 5 6 Repeat Steps 4 and 5 for each printhead 7 Close the drum cartridge cover 8 Turn the orange lever to the right to return it to the locked position 9 Close the printer front cover Xerox WorkCentre 7970 Multifunction Printer 185 User Guide Maintenance Routine Maintenance This section includes e AI RS loner GIR SS eariines rniosan oe TTN OTEA Replacing the Waste Toner Comdial occ accan ces eee eee ee eee Replacing the Drum CaMmtidd Sis icccnacaicncnnunacnancnansusaamaasuannus honanacaasuannuanaiets Replacing the Transfer Belt sone gic ceieecrwnatennunmieriehaenuceanateuenncam amp Replacing the Second Bias Transter ROET ssupsususcersyomigoninonno coii on e N a Na Resetting SUL Life GOIN SIS assests casstoascsotsaled esecesstecavedsee rran Ea AA Sa SASEA T Aaii Repladhng staple ORIG ee ss eno ca eee teens Sea eae ese ee Emptying the Hole Punch Waste Contain Se ssssrsssrocsrssromanapocaroaa oda eanna Replacing the Toner Cartridges A message appears on the control panel when a toner cartridge must be replaced 186 Xerox WorkCentre 7
251. then click the Properties or Preferences button The title of the button varies depending on your application 3 Click a tab in the Properties window then make selections 4 Tosave your selections and close the Properties window click OK 5 Tosend the job to the printer click OK 78 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing Selecting Finishing Options for Windows If your printer has a finisher installed you can select finishing options in the Properties window of the print driver Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or driver type To select finishing options in the PostScript and PCL print drivers 1 Inthe print driver click the Printing Options tab 2 To select a finishing option to the right of the Finishing list click the arrow Note The print driver displays stapling positions for paper fed on the long edge If paper feeds on the short edge instead of the long edge the finisher can insert the staple in the wrong location 3 Toselect the output tray click the arrow to the right of the Output Destination field then select an option Automatically Select You can use this option to have the printer determine the output destination based on the number of sets and the stapling option selected The printer sends multiple sets or stapled sets to the finisher output tray Cent
252. then touch Fax Touch Address Book Touch the Down arrow then touch Contacts or All Contacts Touch the desired entry using the scroll arrows as needed Touch Details To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To delete a favorite to the right of the global address book fax or Internet fax field touch the corresponding orange star Touch OK To return to the main menu press the Services Menu button Printing a Fax Report You can print the following fax reports from the printer control panel Activity Report Protocol Report Fax Address Book Report Options Report Pending Jobs Report To print a fax report 1 AE a At the printer control panel press the Machine Status button then touch the Tools tab Touch Service Settings gt Embedded Fax Settings Touch Print Fax Reports then touch the arrows to scroll if needed Touch the desired report then touch Print Now Touch Close then log out Xerox WorkCentre 7970 Multifunction Printer 175 User Guide Maintenance This chapter includes Gen CheURhecCUO Niiexes cece aes eee ea ee 178 Cleaning tne ca 4 ey ieerwenetee tate eereeere seven teeerererecPrectereertreetrteerteeeyet re fete trevretrr fer etirererent ec teertrecvtreetreerrerreret er tetrrrerers 179 ROME GING IGN E osaneinneu e EE EEE 186 Biling and Usage Tae sce reer irene indioneeionnneenaemcaten 206
253. ting to require an accounting code to access tracked features Authentication Authentication is the process of confirming your identity When the system administrator enables authentication the printer compares the information that you provide to another source of information such as an LDAP directory The information can be a user name and password or the information stored on a magnetic or proximity ID card If the information is valid you are considered an authenticated user The system administrator can set permissions so that authentication is required when accessing features at the control panel in CentreWare Internet Services or in the print driver If the administrator configures local or network authentication you identify yourself by typing your user name and password at the control panel or in CentreWare Internet Services If the administrator configures card reader authentication you identify yourself by swiping a magnetic or proximity card at the control panel and typing a passcode Note The system administrator can allow you to type your user name and password when Smart Card authentication is the primary authentication method If the administrator configures an alternative authentication method and you misplace your card you can still access the printer Xerox WorkCentre 7970 Multifunction Printer 31 User Guide Features Authorization Authorization is the function of specifying the features that you are allowed
254. to appear with the images c Touch OK Change the Reply To address a Touch Reply To b On the Reply To screen use the touch screen keyboard to type an email address c Touch OK 10 Press the green Start button Xerox WorkCentre 7970 Multifunction Printer 147 User Guide Scanning Scanning to a Destination This section includes e Sendinga Scanned Image toad Destination erasicnecusccnusitonncauunnususknaesaacunnumugun 148 Use Scan to Destination to send scanned images to a remote destination such as an FTP server or a personal computer Sending a Scanned Image to a Destination Before scanning to a destination configure the destination folders on the server or share the folder on a personal computer In addition you must have at least one Scan To Destination in the address book If Scan To Destination properties are not properly configured the Scan To icon appears grayed out on the touch screen To scan an image and send it to a destination 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then touch Scan To 3 On the Device Address Book page select Scan Contacts or Scan Favorites Note If the Device Address Book does not appear press the Clear All button and start over In the Names list touch a destination then touch Add to Recipients Repeat steps 3 and 4 for each destination as needed Touch OK To change any of the scan settings use the optio
255. to use for ID card copies 1 Press the Services Home button then touch ID Card Copy 2 Touch the ID Card Copy tab 3 Under Paper Supply touch the desired tray 4 If the desired tray is not listed select another tray a Touch More for additional options b Touch the desired tray c Touch OK Specifying the Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original was created To specify the original type 1 Press the Services Home button then touch ID Card Copy 2 Touch the Image Quality tab 3 Under Original Type select the appropriate settings Touch the content type of the original document _ If known select how the original was produced Lightening or Darkening ID Card Copies You can lighten or darken the copy for each side Use the slider to lighten or darken the output for the first side After the first side is complete use the slider again to lighten or darken the second side Both sides of the original are printed side by side each using different lighten or darken settings To adjust the image 1 Press the Services Home button then touch ID Card Copy Touch the Image Quality tab To lighten or darken the image for side 1 under Lighten Darken adjust the slider up or down Lift the document cover OY Ew Place the ID card or a document smaller than half the selected paper supply size in the upper left corner
256. toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor Ay CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the front cover of the printer 2 Remove the new waste toner container from the packaging Retain the packaging lt lt Xerox WorkCentre 7970 Multifunction Printer 189 User Guide Maintenance 3 Pull the used waste toner container out slowly while supporting it with your other hand gt Sq Ss77 A 4 SEAN 4 5 6 7 Clean the printhead lenses For details see Cleaning the Printhead Lenses on page 184 8 Close the front cover 190 Xerox WorkCentre 7970 Multifunction Printer User Guide Maintenance Replacing the Drum Cartridges A message appears on the control panel when a drum cartridge must be replaced Ay CAUTION Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting Do not touch or scratch the surface of the drum Ay CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the front cover of the printer 2 Grip the orange handle of the drum cartridge as shown and pull the drum cartridge straight out of the printer Place the used drum cartridge in the plasti
257. touch the Tools tab 2 Touch Device Settings gt General then touch the setting you want to change Energy Saver specifies when the printer goes into energy saving mode Date and Time allows you to set the time zone date time and display format Language Keyboard Selection allows you to set the language and keyboard layout Custom Keyboard Button allows you to assign text to the custom key on the virtual keyboard Note This is a partial list If a feature does not appear contact the system administrator or log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 33 3 Touch Save Setting Energy Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level To configure Energy Saver settings 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings gt General gt Energy Saver Note If this feature does not appear log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 33 3 Under From Standby Mode to Energy Saver Mode to set the time in minutes touch the arrow buttons Standby Mode uses more energy but wakes faster than Energy Saver Mode 4 Under From Energy Saver Mode to Sleep Mode to set the time in minutes touch the arrow buttons Energy Saver Mode uses more energ
258. trays 1 4 to accommodate standard or custom paper sizes In the standard position the guides move into the supported standard paper settings In the custom position the guides move in 1 mm increments To move the guide locks from the standard to the custom paper size position 1 Pull out the tray until it stops Note For best results remove any paper from the tray pinch the guide levers and slide the guides inward 2 Pry up the retainer with your fingertip pulling the lower edge toward you 3 58 Xerox WorkCentre 7970 Multifunction Printer User Guide Paper and Media 4 Replace the retainer and snap it into place 5 Load the custom size paper in the tray The tray guides move in increments of 1 mm Changing Paper Size Type and Color When trays 1 4 are set to Adjustable mode open the selected tray and load the desired paper When you close the tray the control panel prompts you to set the paper size type and color When tray 5 is set to Adjustable mode you can change paper settings each time you load the tray When you load paper into an empty tray the control panel prompts you to set the paper size type and color When a paper tray is set to Dedicated mode the control panel prompts you to load a specific paper size color and type If you move the guides to load a different paper size in trays 1 4 the control panel displays an error message Once you load the different paper change the
259. trol the functions available on the printer The control panel e Displays the current operating status of the printer e Provides access to copy print scan and fax features e Provides access to information pages e Prompts you to load paper replace supplies and clear jams e Displays errors and warnings e Connects to a USB Flash drive for scan and print access 5 6 7 8 9 10 26 Xerox WorkCentre 7970 Multifunction Printer User Guide Features Description Services Home This button provides access to printer features such as copy scan and fax on the touch Button screen Tr The screen displays information and provides access to printer functions Log In Out Button This button provides access to password protected features Help Button This button displays information about the current selection on the touch screen Language Button This button changes the touch screen language and keyboard settings Energy Saver Button This button enters and exits the low power mode Interrupt Button This button pauses the current job to run a more urgent print copy or fax job This button clears previous and changed settings for the current selection To reset all features to their default settings and clear existing scans press this button twice Stop Button This button stops the current job temporarily To cancel or resume your job follow the onscreen instructions Start Button This button starts the selected copy sca
260. ts speeds for continuous printing using long edge feed on A4 210 x 297 mm 8 27 x 11 69 in or Letter 216 x 279 mm 8 5 x 11 in Bond 60 105 g m 18 28 Ib paper from any tray except for tray 5 Several factors affect print speed Paper orientation For faster print speeds you can load paper long edge feed Paper size Letter 8 5 x 11 in and A4 210 x 297 mm sizes share the fastest print speed Paper weight Lightweight prints faster than heavier paper such as Cardstock and Labels Paper type Plain prints faster than Glossy You can achieve maximum print speed when you print on Plain Letter A4 paper using long edge feed The slowest print speed is approximately 13 ppm when you print from tray 5 using large size Heavyweight Glossy Cardstock Xerox WorkCentre 7970 Multifunction Printer 291 User Guide Specifications Environmental Health and Safety Contact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe 292 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information This appendix includes Basie Samat canoes nee a
261. tton then touch Workflow Scanning Touch the Layout Adjustment tab To specify the orientation of the original image a Touch Original Orientation b On the Original Orientation screen select an option e Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder e Portrait Originals and Landscape Originals refer to the images on the originals c Touch OK To scan the correct area of the original image a Touch Original Size b On the Original Size screen select an option e Auto Detect This options allows the printer to determine the size of the original e Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size e Custom Scan Area allows you to specify the height and width of the area to scan Touch the Height Y and Width X arrows to specify the area e Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job c Touch OK To specify the amount to erase from the edges of your image a Touch Edge Erase b On the Edge Erase screen select an option e All Edges erases all four edges by the same amount Touch the All Edges arrows to specify the amount to erase from the edges e Individual Edges specifies different amounts for the edges Touch Side 1 then use the arrows to speci
262. uch OK To suppress background variation a Touch Image Enhancement b Under Background Suppression touch Auto Suppression c Touch OK To adjust the contrast a Touch Image Enhancement b On the Image Enhancement screen select an option e Auto Contrast allows the printer to set the contrast automatically e Manual Contrast allows you to adjust the contrast manually Move the Manual Contrast slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast c Touch OK To select scan presets a Touch Scan Presets b Select an option c Touch OK To set the resolution a Touch Resolution b On the Resolution screen select a resolution from 72 dpi through 600 dpi c Touch OK To set the quality and file size a Touch Quality File Size b On the Quality File Size screen use the slider to select a setting The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size c Touch OK To retrieve new templates and remove outdated ones a Touch Update Templates gt Update Now b Touch Update Now c Touch Close Xerox WorkCentre 7970 Multifunction Printer 141 User Guide Scanning Selecting Layout Adjustments Layout adjustments provide additional settings for the size and orientation of the original and erasing the edges To select layout adjustments 1 2 a 142 Press the Services Home bu
263. uecsaeceseessscesseeese 268 COPY and Scan Problem ace sacsssiesdaccsssscesdessaccatceesedsdactehcnseitas cadasded a a E E 273 Fax Pree STATS cesses ercavcnsacnsesou cas cceaeces A EENE AEA RAE E ENRERE 274 Problems Sending FAXES ra E eii EEE EEE EE EEEREN E 274 Problems Receiving FAXES cssssssssssssssscsecsnessnsssnsesssesssecessccssecsnecsuccsnscsssessscssassesseessecsucssssesasesssecsscssatsesnessees 275 Getting Helpers ri E E t E AE gua E E E OE R AEE 276 Control Panel Messages essssssssssssessssssssssssesssssssesssecsnccssscsssecssessusssssssssessnessnscsnscsasessscsssessassesseesnessueesseessseess 276 Using the Integrated Troubleshooting Tools csssssssssssssssesssecsssssssssssessssssessseesssesssecsasssassesteesessnees 277 Mote INFOMAtION sssiseissserssesisresiaseeusrin iesise tissi itise sri nEn eE EE deco EA EEEE E EREET EE 280 A Specifications 281 Printer Configurations and Options eesssssssssssseesseesssecssessscssssssssesssessnecsneesssesssessassssssessessnessucesseesseeceeesaeesees 282 Standard FEAtUFES issen aneas EEE EEE ENESTE EEEE ES 282 Options and Upgrades eroso nierien Er EEEE EEE EEEE E EEE 283 Physical Specifications wiwccmaccncncnchintanatsiandnudtnancdaduiwadiautntauabdinaadnuithaaneas 284 Base Contiguratio Mesassa i E A cast det casi E RAR NRA ERAS 284 Configuration with Business Ready Finisher and Booklet MOkel ssssccseecssseecneeccseecneeeesneeseees 284 Configuration with Business Ready Fi
264. uestions about what could disable alarm equipment consult your Telephone Company or a qualified installer 304 Xerox WorkCentre 7970 Multifunction Printer User Guide Regulatory Information Canada This product meets the applicable Industry Canada technical specifications A representative designated by the supplier should coordinate repairs to certified equipment Repairs or alterations made by the user to this device or device malfunctions could cause the telecommunications company to request you to disconnect the equipment For user protection make sure that the printer is properly grounded The electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present must be connected together This precaution could be vital in rural areas A WARNING Do not attempt to make such connections yourself Contact the appropriate electric inspection authority or electrician to make the ground connection The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface could consist of any combination of devices The only limitation to the number of devices is the requirement that the sum of the RENs of the devices does not exceed 5 For the Canadian REN value please see the label on the equipment Canada CS 03 Issue 9 This product has been tested to and is compliant wit
265. umber then touch OK To enter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field Touch Enter Internet Fax Number use the alphanumeric keypad to enter the number then touch OK To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To save the contact to the Device Address Book touch OK Xerox WorkCentre 7970 Multifunction Printer 173 User Guide Faxing To add a recipient to the Device Address Book using the Fax feature 1 2 Press the Services Home button then touch Fax Touch the Enter Fax Number field To add the recipient to the address book touch Create New Contact To add the new recipient information to an existing address book contact touch Add to Existing Contact To add name and company information for the new entry to the right of the contact field touch the i button a Enter a name into the First Name Last Name or Company field then touch OK Note The first entry into one of the fields becomes the display name for the contact information b Enter names into the remaining fields then touch OK after each entry c Atthe Additional Contact Information page touch OK To add an email contact for the recipient touch the field to the right of the email icon a Touch Enter Email Address b Enter a valid email address c Touch OK To enter an Internet fa
266. umber manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Close 5 To seta time for the printer to retrieve faxes from other fax machines do the following a Touch Delay Poll b To set the time touch Delay Poll e Touch the Hour field then touch the arrows to set a number e Touch the Minute field then touch the arrows to set a number e If your printer is set to display the 12 hour clock touch AM or PM c Touch OK 6 To retrieve and print the faxes touch Poll Now Note To cancel touch Close 160 Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Building a Fax Job Use this feature to fax an assorted group of originals each with different settings Each segment is programmed and scanned and the images are stored temporarily in the printer Once all segments have been stored the individual segments are faxed as a single job To build a fax job 1 Press the Services Home button then touch the appropriate fax 2 Address the fax using one or more of the available options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number
267. ument again For more information see Restarting the Printer on page 213 If the problem still persists ensure that you are not printing through a print server If the problem persists for online support information go to www xerox com office WC7970support Xerox WorkCentre 7970 Multifunction Printer 269 User Guide Troubleshooting Troubleshooting Print Quality Problems in the Printer If you have print quality problems when printing a Demo Page or the Configuration Report from the control panel the problem is in the printer To find the source of the problem 1 At the control panel print the Troubleshooting Print Quality Pages For details see Printing the Troubleshooting Print Quality Pages on page 268 If the prints are too light to see print details verify the following The printer is loaded with undamaged dry supported paper The toner levels of one or more of the toner cartridges is not too low If the pages are printed with a solid color one or more of the drum cartridges could be defective Correct the problem before continuing If the colors of the pages do not match your expectations run the control panel Print Calibration Compare the print quality problems in your document to each of the examples in the Troubleshooting Print Quality Pages If you find a match in the Troubleshooting Print Quality Pages look in the Solutions column for the action to take to resolve the problem If the problem
268. ument smaller than half the selected paper supply size in the upper left corner of the document glass Press the green Start button Lift the document cover Turn over the document and position it in the upper left corner of the document glass Verify the original type lighten darken and background suppression settings for side 2 Change the settings as needed Press the green Start button Lift the document cover and remove the ID card or document Xerox WorkCentre 7970 Multifunction Printer 125 User Guide Copying Selecting Color or Black and White Copies If the original document contains color you can create color or black and white copies To select the output color 1 Press the Services Home button then touch ID Card Copy 2 Touch the ID Card Copy tab 3 Under Output Color select an option Auto Detect detects the color content in the original document If the original is a color document the printer makes copies in full color If the original is a black and white document the printer makes copies in black only Black amp White copies in black and white only Colors in the original are converted to shades of gray Reducing or Enlarging the Image You can reduce the image to as little as 25 of its original size or enlarge it as much as 400 To reduce or enlarge the image 1 Press the Services Home button then touch ID Card Copy 2 Touch the ID Card Copy tab 3 Under Reduce Enlarge touch an
269. ur documents residing on or passing through your printer or any of your information management systems To turn off automatic data collection On the Welcome page in CentreWare Internet Services click the link in the note regarding automated services Billing and Usage Information Billing and printer usage information appears on the Billing Information screen The impression counts shown are used for billing For details see Billing and Usage Information on page 206 34 Xerox WorkCentre 7970 Multifunction Printer User Guide Features More Information You can obtain more information about your printer from these sources Resource Location Installation Guide Packaged with the printer Other documentation for your printer www xerox com office WC7970docs Recommended Media List United States www xerox com printer supplies recommended paper e nus European Union www xerox com europaper Technical support information for your printer www xerox com office WC7970support including online technical support Online Support Assistant and driver downloads Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status gt Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer www xerox com office WC797Osupplies A resource
270. ure for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before using this feature set the printer to the current time To specify the time to send your fax 1 Press the Services Home button then touch Server Fax 2 Touch the Fax Options tab then touch Delay Send 3 Touch Specified Time a Touch the Hour field then touch the arrows to set a number b Touch the Minute field then touch the arrows to set a number c If your printer is set to display the 12 hour clock touch AM or PM 4 Touch OK The fax is sent at the specified time Building a Fax Job For details see Building a Fax Job on page 161 Xerox WorkCentre 7970 Multifunction Printer 165 User Guide Faxing Sending an Internet Fax If an SMTP email server is connected to the network a document can be sent to an email address This feature eliminates the need for a dedicated telephone line and the associated service costs When sending an Internet Fax the document is scanned and sent to an email address To send an Internet fax 1 Load the original on the document glass or in the document feeder 2 Touch the Services Home button then touch Internet Fax 3 Address the fax a Touch New Recipient b Touch the Down arrow then select To or Cc from the menu c Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address d Touch Add e Use the touch s
271. us and Minus buttons e Length Y allows you to reduce or enlarge the length of the image incrementally using the alphanumeric keypad or the Plus and Minus buttons e Presets Y X allow you to select from a list of preset values Touch More for additional preset values e Tocenter the image on the page select the Auto Center check box 3 Touch OK Selecting the Paper Tray Select a paper tray loaded with the desired paper to make copies on letterhead colored paper transparencies or different paper sizes To select the tray to use for copies 1 Press the Services Home button then touch Copy 2 Under Paper Supply touch the desired tray 3 If the desired tray is not listed select another tray a Touch More for additional options b Touch the desired tray 4 Touch OK Selecting 2 Sided Copy Options Use the document feeder or the document glass to copy one or both sides of a 2 sided original To select 2 sided copy options 1 Press the Services Home button then touch Copy 2 Under 2 Sided Copying select one of the following 1 gt 1 Sided scans only one side of the originals and produces 1 sided copies 1 gt 2 Sided scans only one side of the originals and produces 2 sided copies To rotate the second sides touch Rotate Side 2 110 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying 2 gt 2 Sided scans both sides of the originals and produces 2 sided copies To rota
272. ustom color options for the more advanced users Image Options are on the Image Options tab of the Properties window There they are divided into Color Correction Color By Words and Color Adjustments tabs For details on accessing the Properties window see Printing Overview on page 76 The Color Correction tab provides standard color modes e Xerox Black and White converts all color in the document to black and white or shades of gray Xerox Automatic Color applies the best color correction to text graphics and images Xerox recommends this setting Color Correction provides a selection of commercial press spot color CIE and gray image simulations to match your document color This tab also provides a Custom Automatic Color option for advanced color corrections based on RGB Color CMYK Color Spot Color CIE Color or Gray The two remaining tabs provide additional ways of adjusting the colors for more specific color requirements 88 Xerox WorkCentre 7970 Multifunction Printer User Guide Printing The Color By Words tab provides a three step process for defining custom color correction By making a selection from each of the three fields you create a sentence for controlling the color characteristics of the document You can create several sentences to more precisely control the color content of the document As you create a Color By Words sentence it appears in the window below the selection fields The sentence structure is
273. vided Type the password in the space provided E Click Login Administrator Password The administrator password is required when accessing locked settings in CentreWare Internet Services or at the control panel Most printer models have a default configuration that restricts access to some settings Access is restricted for settings on the Properties tab in CentreWare Internet Services and settings on the Tools tab on the control panel touch screen Logging In as the System Administrator at the Control Panel 1 At the control panel press Log In Out 2 Type admin then touch Next 3 Type your password then touch Done Note The system administrator user name is admin and the default password is 1111 CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer It allows you to configure and administer the printer from a Web browser CentreWare Internet Services requires e A TCP IP connection between the printer and the network in Windows Macintosh UNIX or Linux environments e TCP IP and HTTP enabled in the printer e Anetwork connected computer with a Web browser that supports JavaScript For details see the Help in CentreWare Internet Services or the System Administrator Guide Accessing CentreWare Internet Services At your computer open a Web browser in the address field type the IP address of the printer th
274. ws to change the number of columns d Select the Rotate check box to rotate the page Note The right side of the screen contains a diagram of the image layout Touch Original Orientation then Portrait Originals or Landscape Originals Touch OK Xerox WorkCentre 7970 Multifunction Printer 123 User Guide Copying Repeating an Image You can make multiple copies of an original image on one or both sides of the paper This is useful for duplicating a small image To repeat an image on a sheet of paper 1 Press the Services Home button then touch Copy 2 Touch the Output Format tab then touch Page Layout gt Repeat Image 3 Specify the number of images to print on the page Preset buttons repeat the image two four six or nine times on each side of the paper Specify Rows amp Columns allows you to determine the number of images To enter the number of rows and columns touch the Rows or Columns field then use the alphanumeric keypad or touch the arrows To rotate the paper select the Rotate check box Auto Repeat allows the printer to determine the maximum number of images that can fit on the currently selected paper size Touch Original Orientation and select Upright Images or Sideways Images from the drop down menu The sample page shows the image layout 4 Touch OK 124 Xerox WorkCentre 7970 Multifunction Printer User Guide Copying ID Card Copying This section includes RR Pt BE Fics cet dan
275. x number for the contact to the right of the blue Internet Fax icon touch the field Touch Enter Internet Fax Number use the alphanumeric keypad to enter the number then touch OK To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To save the contact to the Device Address Book touch OK Editing an Individual Address Book Entry aoe wes oS 10 174 Press the Services Home button then touch Email Touch Address Book Under Names touch a contact name Touch Details To change the display name of the contact touch the i button edit the information in the fields then touch OK To enter or change a fax number for the contact to the right of the green fax icon touch the field Touch Enter Fax Number use the alphanumeric keypad to enter the number then touch OK To enter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field Touch Enter Internet Fax Number use the alphanumeric keypad to enter the number then touch OK To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To save the contact to the Device Address Book touch OK Xerox WorkCentre 7970 Multifunction Printer User Guide Faxing Editing or Deleting Favorites in the Device Address Book Vane Ye NS Press the Services Home button
276. y but wakes faster than Sleep Mode 5 Touch Save 42 Xerox WorkCentre 7970 Multifunction Printer User Guide Installation and Setup Setting the Date and Time at the Control Panel 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings gt General gt Date and Time Note If this feature does not appear log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 33 3 To set the time zone touch Time Zone then touch the arrows to adjust the time zone 4 To set the date touch Date select a format then set the date 5 To use 24 hour format select Display 24 hour clock To set the time touch Time then set the time Note The date and time are set automatically through Network Time Protocol NTP To modify these settings go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual NTP Disabled 6 Touch Save Xerox WorkCentre 7970 Multifunction Printer 43 User Guide Installation and Setup Installing the Software This section includes Operating System Ce UIC UHC INS sis dcssives ccvasnssdciass clesecostscansayed ovaapascsiespsccseeastecansavesctvaiiarasssis EAAS PESANTE ENET 44 gt Anstalling Drivers and Utilities for WINDOWS saccassanusunnceaeadas neds akad ARRE N AR 44 e Installing Print Drivers and Utilities for Macintosh OS X Versions 10 7 and L
277. y Exists screen select an option c Touch OK To define additional network locations as destinations for scanned documents a Touch Add File Destinations b On the Add File Destinations screen touch the desired destinations c Touch OK Note Document Management and Add File Destinations can be modified only after scanning to network file repositories or scanning to home are set up For details see the System Administrator Guide at www xerox com office WC7970docs Building a Scan Job Use this feature to combine an assorted group of originals for assembly into a single scan job To build a scan job 1 2 3 Press the Services Home button then touch Workflow Scanning Touch the Job Assembly tab then touch Build Job gt On Touch Options a Select or clear the Display this window between segments check box b Select or clear the Turn Build Job Off after Job is Submitted check box Xerox WorkCentre 7970 Multifunction Printer 143 User Guide Scanning 144 Program and scan the first segment a Load the originals for the first segment b Press the green Start button on the control panel Note If a password is required contact the system administrator Program and scan additional segments a Load the originals for the next segment b When the Build Job screen appears touch Program Next Segment c Press the green Start button to scan the originals for that segment Repeat the previous step for each
278. y media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Guidelines for Printing on Transparencies e Remove all paper before loading transparencies in the tray e Handle transparencies by the edges using both hands Fingerprints or creases can cause poor print quality e Donotload more than 20 transparencies Overloading the tray can cause the printer to jam e Load transparencies face up into tray 5 bypass tray and face down into trays 1 4 e Donotuse transparencies with stripes on the side e Donot fan transparencies e After loading transparencies change the paper type to Transparency on the printer touch screen e Inthe print driver software select Transparency as the paper type Xerox WorkCentre 7970 Multifunction Printer 73 User Guide Printing This chapter includes Printings OVeIVICW cinsa cate nnoe Sanaien ee dan nani anal vaneoe ant enn anne enesunnseee oeeater 76 Selecting Printing OpvOnSisacnnsscscencuskonasncaasesnnasasnsancnassannenkonatamaseanaacusnann 77 Monago Jo BS oe ctessccrcetttrnciars decree ERE R E RET 83 Prin biG FedtUTO Sonoran ar S E 86 PNN S PEOD E DE Sina a a r S 95 FCCP agit JO DS raa nee anna eaaa ay ca heen aeen ene ae at 101 LA OCS cla 00 ieeerereer tee erteere sere rienerreerserttr N verre trtey AE EE ek ere arnt O 102 Xerox WorkCentre 7970 Multifunction

Xerox WorkCentre 7970 User's Manual

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