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Xerox FaxCentre F12 User's Manual

Contents

1. Basic Troubleshooting Chapter 8 Guides the user through problem solving and provides a list of error messages and recommended corrective actions System Setup Chapter 9 Provides instructions for programming the default system settings available on the machine Also provides information about setting up and using ControlCentre 5 0 Safety Notes Appendix A Provides safety procedures and approval certification information for the product Specifications Appendix B Provides information on the machine specifications Use this chapter to ensure all materials being used are within specification Index Refer to the Index to locate specific information Customer Support If after product installation further assistance is required please call our experts at the Xerox Welcome Centre or your local representative When telephoning please quote the machine serial number Use the space below to make a note of the machine serial number The serial number is located on the machine behind the front door To access the serial number open the side cover 2 using the release latch 1 and then open the front door You will be provided with the Xerox Welcome Centre or local representative telephone number when the FaxCentre F12 is installed For convenience and future reference please record the telephone number in the space below Welcome Centre or local representative Telephone Number
2. For example to enter the letter O press 6 labeled MNO Each time you press 6 the display shows a different letter first M then N and O and finally 6 As you perform various tasks you ll need to enter names and numbers For example when you set up your machine you enter your name or your company s name and telephone number When you store Speed dial or Group dial numbers you may also enter the corresponding names Use the instructions below to enter alphanumeric characters Numeric Keypad gt You can enter special characters space plus sign etc Keypad Character Assignment on page 2 10 gt To enter additional letters repeat the procedure gt If the next letter is printed on the same button move the cursor by pressing gt then press the button labeled with the letter you want The cursor moves to the right and the next letter appears in the display gt When you have finished entering letters press Enter Keypad Character Assignment Key Assigned Numbers Letters or Characters _ 1 A gt B gt C gt 2 D gt E gt F gt 3 G gt H gt 1 gt 4 J gt K gt L gt 5 M gt N gt 0 gt 6 P gt Q gt R gt S gt 7 T gt U gt V gt 8 W gt X gt Y gt Z gt 9 oO Ol M OO oO BB WO ND gt gt gt gt gt gt gt gt 8 amp gt 0 Editing Numbers or Names If you make a mistake move the curs
3. Once a document is polled or printed from the box it is cleared If a document is stored with the same box number where another document is already present the new document is added to the old one A password can be entered for secure transmissions A password is required for local and remote Secure Polling operations gt Bulletin Mailbox A document is not cleared when it is polled or printed from the box If another document is stored with the same box number where another document is already present it replaces that document A password can be entered for secure polling operations A password is required for local and remote secure transmissions and receptions Transmitting to a Remote Mailbox document can be transmitted confidentially by using a mailbox that is established in memory of the FaxCentre The transmitted mail will not be printed immediately but will be stored in memory of the remote fax machine until being accessed by someone who has the proper security code for that mailbox gt Feed the document s face down into the ADF gt Adjust the document settings if necessary For details see Adjusting Document Settings on page 5 5 gt Press Menu Exit and then repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until MAILBOX TX is displayed on the lower line then press Enter gt The fax machine promp
4. Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Center 1 800 93 XEROX 1 800 939 3769 Conventions Orientation Throughout this User Guide there are some terms that are used interchangeably gt Document is synonymous with original gt Button is synonymous with key gt Page is synonymous with sheet gt FaxCentre F12 is synonymous with the machine There are two types of orientation referred to in this guide Image Orientation and Feed Orientation Image Orientation Image Orientation describes the direction of the image on the page There are two types of image orientation Portrait The image is portrait when vertically aligned with the longest edge of the paper Landscape The image is landscape when vertically aligned with the shortest edge of the paper Feed Orientation Feed Orientation describes the direction the originals and the media is fed through the machine It is recommended the feed orientation of the originals matches that of the media There are two types of feed orientation Long Edge Feed LEF When observed from the front of the machine originals or media with the long edges to the left and right of the document feeder or paper tray LEF Orientation pi lt lt D Original Media Feed Direction Short Edge Feed SEF When observed from the front of the machine originals or media with the short edges to the left and right of the
5. Le Ci a new quantity Numeric Keypad Stop Clear Key Copy 6 Press Start gt Press Start to begin copying The LCD displays copy processing Xerox FaxCentre F12 User Guide Page 3 7 Standard Copy Features Lighten Darken You can set the following standard features for Copy Use the feature buttons on the control panel to change feature settings before pressing the Start button to begin copying The Lighten Darken key can adjust the contrast for a document containing faint markings or dark images gt Press Lighten Darken on the control panel to display the current setting gt Press Lighten Darken repeatedly to scroll through the choices You can choose from 5 contrast settings Each time you press the key the Selection block on the LCD moves to the left or the right As the Selection block moves to the right the contrast becomes darker gt Press Enter to save the Selection Original Type Text Mixed Photo Color The Original Type setting can be used to improve copies of different documents by specifying the type of document being loaded gt Press Original Type on the control panel to display the current setting gt Press Original Type repeatedly to change the setting gt Press Enter to save the Selection Original Type Options Use to copy documents containing mostly text This is the default setting Us
6. The stack should be under the stack height limit mark The print media buckles if you load a stack that is too deep or push it in too far v If copying press Paper Supply on the control panel to Enter BYPASS If printing you must Enter the correct paper source from your software application Media Guidelines When Entering or loading paper envelopes or other special media consider these guidelines Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality Use only high quality copier grade paper Avoid paper with embossed lettering perforations or texture that is too smooth or too rough Store paper in its ream wrapper until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep it away from moisture or other conditions that can cause it to wrinkle or curl During storage moisture proof wrap any plastic container or bag should be used to prevent dust and moisture from contaminating your paper Always use paper and other media that conform with specifications Refer to Appendix B Specifications Use only well constructed envelopes with sharp well creased folds DO NOT use envelopes with clasps and snaps DO NOT use envelopes with windows coated lining self adhesive seals or other synthetic materials DO NOT use dama
7. If there is any resistance and the paper does not move immediately when you pull stop pulling and go to the next step If paper jams occur PAPER JAM appears in the display Follow the steps below to clear jam To avoid tearing paper pull the jammed paper out gently and slowly If jammed in the paper feed area PAPER JAM 0 appears in the display gt If the paper does not move immediately when you pull pull the release latch 1 to open the side cover 2 CAUTION Do not touch the shiny drum cartridge surface Scratches or smudges will result in poor copy quality gt Carefully remove the misfeed paper in the direction shown gt Insert the paper cassette Lower the rear part of the cassette to align the rear edge to the corresponding slot of the machine then insert it completely Fuser Area If jammed in the fuser area PAPER JAM 1 appears in the display WARNING The fuser area is hot Take care when removing paper from the machine gt Press the release latch to open the side cover gt Pull down on the fuser lever as shown below This will release pressure on the paper gt If paper is not seen in this area skip to the Exit Area CAUTION Do not pull paper up through the fusing unit Unfused toner may adhere in the area resulting in smudged copies gt Remove the jammed paper in the direction shown gt Push up on the fuser lever then close the side c
8. gt Press the or navigation keys repeatedly until DELAY TX is displayed on the lower line then press Enter v Enter the number of the remote machine using the number keypad To enter the number you can also press a one touch button or press Speed Dial and enter a speed dial number this could include a single group dial number gt Press Enter to confirm the number on the LCD display The display asks you to enter another fax number to send the document gt Press the or navigation keys to display YES or NO appropriately and press Enter You can add up to 25 destinations gt The LCD display asks you to enter a name If you want to assign a name to the transmission enter the name If not skip over this step For details on how to enter the name using the number keypad see Entering Characters Using the Numeric Keypad on page 2 9 gt Press Enter The display shows the current time and asks you to enter the start time when the fax is to be sent gt Enter the specific start time using the number keypad then press Enter to save the setting Y gt The document will be scanned into the memory before transmission The display shows the memory capacity and the number of pages being stored in the memory gt The FaxCentre returns to Standby mode and the LCD display reminds you that you are in Standby mode and that Delayed Transmission is set Memory Transmission D
9. navigation keys to switch to YES in order to enter the department code gt Enter the master code using the number keypad then press Enter If you enter wrong code CODE MISMATCH TRY AGAIN appears in the display Try again with the correct code gt Press or repeatedly until PRINT appears on the display and press Enter If you want to print the Department Code list press Enter when DEPT CODE is displayed on the lower line The Department Code list shows all the Department codes and names After printing the machine returns to Standby mode If you want to print Department Journal list press Enter when DEPT JOURNAL is displayed on the lower line The Department Journal list shows the total elapsed transmission time total page numbers sent or copied and distribution ratio for each department gt To return to standby mode press Stop Clear Managing Department Turning the Department Mode On or Off You can select to enable or disable the department control mode When the department control mode is executed only one who enters correct Department code can use the machine gt Press Menu Exit and then w repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until DEPARTMENT is displayed on the lower line then press Enter gt Press the or navigation keys to switch to YES in o
10. then press Enter gt Enter the password using the number keypad then press Enter All documents are deleted from the chosen mailbox Other Ways To Fax The following additional methods of faxing are available gt Redial gt Delayed Transmission gt Memory Transmission gt Fax Fowarding gt Priority Transmission gt Polling gt Monitoring a Dual Job Status gt Department Control Mode Redial Delayed Transmission To redial the number last called gt Press Redial Pause briefly If a document is loaded in the ADF the FaxCentre automatically begins to send To search through Redial memory gt Press and hold Redial Pause for about 2 seconds The Redial memory in your FaxCentre retains the last 10 numbers called If you have dialled the same number multiple times the FaxCentre does not count the duplicates gt Press or to search through the memory until you see the number you want on the LCD display gt Press Start or Enter to dial If a document is loaded in the ADF the FaxCentre automatically begins to send You can set your FaxCentre to send a fax at a later time when you will not be present gt Feed the document s face down into the ADF gt Adjust the document settings if necessary For details see Adjusting Document Settings on page 5 5 gt Press Menu Exit and then w repeatedly until 3 FAX FEATURE appears on the display then press Enter
11. 0 to the FaxCentre F12 machine ae Settings Advanced Phonebook Q Infomation LT Firmware Update p Type One Touch Dial 1 50 C Speed Dial 1 200 Phone Number Phonebook entries Used to manage Group Dial options Deletes all phonebook phonebook entry entries Group Dial Options Lets you enter a name for the group Group Dial x Press to remove the highlighted name Name a a Press to add the from the Included highlighted name to numbers list 2eme Hp ren in the Included numbers list No Name PhoneNum Type Phone Nur Nd OK x Cancel Choose the dialing type list to display Information Tab Click on the Information tab to view the software version information and various counters The counters allow you to check how many scans and prints have been made and how many jams have occurred on your machine gt Xerox FaxCentre F12 Number of scans using the ADF Number of prints performed by the machine Number of prints using the drum Number of jams in the ADF Number of jams during printing Page 9 18 Xerox FaxCentre F12 User Guide Firmware Update Tab Click on the Firmware Update tab to update the firmware of your machine NOTE This feature should be used by a Xerox Service Representative Please contact your local Xerox representative or authorized dealer for further information Y X
12. 5 28 Setting up a MaiIDOX ernn aa e cette eee er rE 5 28 Deleting a Mailbox eci e aeia AA 5 29 Storing Documents in your Mailbox 0 0 0 eeececeeeeeeeeeeeeeeeteeeeeeeetaneeeeeeaaes 5 30 Printing Documents in your Mailbox cc cceceeeeeeeeeenteeeeeeetteeeeeeenaees 5 31 Deleting Documents in your Mailbox sseeeeseeeeeeseeereseeeresseerressrens 5 31 Other Ways TO Fax irentiimeentisieetieiesrenerresseensnnns 5 32 Redal iraak e r a y 5 33 Delayed Transmission 5 33 Memory Transmission 5 35 Fax FoWarding 2 ennemies rends 5 36 Setting up RX FORWARD in 5 36 Setting up TX FORWARD us 5 37 Priority TranSmiSSion ss surintendant nest nt tient 5 38 POU ING Tararo rana es Rd nes Er nas trated 5 39 Whats Fooling erenn a traine tis anit ante miens 5 39 TAF O ETES Mr Aa rere erred tee Perera te nest 5 39 Delay RX POM eeaeee fasses ten Her het EA 5 40 Monitoring a Dual Job Status 5 42 Department Control Mode 5 43 Setting Department sn 5 43 Printing a Department Journal 5 44 Managing Department 5 45 Additional Features sssnnnnneess 5 47 PrintingiReports zen unten fete int tiaghdceett dad siecht alles 5 48 System Data Settings 5 48 Setting Prefix Dial Number 5 49 setting Fax Duplex is sis rennes Rai Amina dires 5 49 Clearing Memory ist dentese ledit the ptet tale de MEN 5 49 ROLE cee a em cease ence 6 1 The FaxCentre F12 TWAIN Scanner Program sesseeeeeeeeeseeeeeeeeeeeeeneees 6 2 Scanning Procedure
13. CAUTION Ensure that the side cover is always open before opening the front cover gt Open the front cover Xerox FaxCentre F12 User Guide Page 2 13 Product Overview gt Turn the toner locking lever upwards to unlock the toner cartridge then pull the toner cartridge out gt Remove the drum cartridge gt v from its packaging and slide it into the FaxCentre F12 until it locks into place Remove the starter toner cartridge from its packaging Gently shake the cartridge to loosen the toner Shaking the cartridge will assure maximum copies per cartridge Xerox has included a Starter Toner Cartridge Purchased replacement toner cartridges will yield approximately two times the number of copies Page 2 14 Xerox FaxCentre F12 User Guide gt Slide the toner cartridge into the FaxCentre F12 until it locks into place gt Turn the toner lever downwards until it locks into place gt Close the front cover 1 and the side cover 2 Xerox FaxCentre F12 User Guide Page 2 15 Product Overview Loading Paper Using the instructions provided load paper into your Xerox FaxCentre F12 The paper cassette can hold a maximum of 550 sheets of 80 g m 20 lb plain paper gt Pull open the paper cassette gt Push down on the pressure plate until it locks in position Page 2 16 Xerox FaxCentre F12 User Guide gt v v v Adjust the rear paper guide to the
14. Do not load documents containing different sizes or weights of paper How to Send a Fax gt Remove all staples and paper necessan pull clips before placing the out this support originals into the document S feeder gt Adjust the document guide on Document the ADF to match the width of guides the document gt Insert the originals neatly into the document feeder face down 4 NN You can insert up to 50 sheets at a time The first page should be on the bottom with the headings towards the left or back of the machine gt Align the stack to the left and against the rear edge of the document feeder tray Adjust the guides to just touch the edges of the originals gt You can adjust the following document settings to suit your fax needs see 5 5 e Resolution to select resolution e Lighten Darken to adjust contrast e Original Type to suit the type of original you are sending gt Use the numeric keypad to dial the number of the remote fax machine To enter the number you can also press a one touch button or press Speed Dial and enter A a speed dial number including a group dial number For details see Automatic Dialing on page 5 18 gt Press Start Numeric Keypad Start Key Adjusting Document Settings When sending typical text based documents the default document settings produce good results However if you send docu
15. SpecifiGation icccctccceccesccescdertieeneetevexneneauecldee couetreverentecduactecetnaceeceneees B 6 1 About This Guide Thank you for purchasing the FaxCentre F12 The FaxCentre F12 is designed for ease of use but to use your machine to its fullest potential take some time to read the User Documentation Finding Information in the User Guide The User Guide contains the following sections Table of Contents Use the Table of Contents to find topics easily About this Guide Chapter 1 Describes the information in this User Guide Product Overview Chapter 2 Describes the system and hardware features of the machine and provides instructions for unpacking and setting up your new machine ready for use Copy Chapter 3 Describes the procedures for loading and copying originals It also includes instructions for using the copy features available Print Chapter 4 Describes the procedure for printing from a PC and an overview of the printer driver features Fax Chapter 5 Describes the procedures for sending and receiving faxes It also includes instructions for using all the fax features and functions available Scan Chapter 6 Describes the procedures for using the Scan function available on your machine Maintaining the Product Chapter 7 Provides maintenance and cleaning procedures necessary to ensure optimum product performance Includes instructions for ordering and replacing consumables
16. Toll Save 5 12 Toner Cartridge 7 5 Expected Cartridge Life 7 5 Re distributing the Toner 7 8 Replacing the Toner Cartridge 7 6 7 8 Setting your Product to Send Toner Low Information 7 10 Toner Save Mode 7 5 Toner Cartridge installing 2 13 Toner Low Information 7 10 Toner Save Mode 7 5 Total Number of Prints 9 18 Troubleshooting 8 1 Copier Problems Solution Chart 8 15 Faxing Problems Solution Chart 8 20 LCD Error Messages 8 12 Printing Problems Solution Chart 8 17 Resetting the machine 8 22 Solving Problems 8 15 TWAIN Scanner Program 6 2 TX Journal Print 5 48 9 9 U Unpacking the machine 2 2 Using ControlCentre 5 0 9 13 Using the Bypass Tray 7 21 Using the Paper Cassette 7 16 W Warnings conventions 1 8 Windows 2000 4 4 Windows 95 98 Me 4 3 Windows NT 4 0 4 4 Indexvi Xerox FaxCentre F12 User Guide
17. change the default System Setup options gt Press Menu Exit on the control panel The display shows menu with the first menu 1 2 UP COPY indicated gt Press y until 6 MACHINE SETUP is indicated then press Enter gt Press the or navigation keys repeatedly until the option required is displayed is displayed then press Enter The default setting for your Selection will be displayed in the lower line of the LCD gt Press the or navigation keys to display the setting options for the feature you have Entered gt Press Enter to save the Selection The next System Setup option appears gt Repeat the procedure to continue changing settings gt Press Menu Exit to exit and return to the previous menu level To return to Standby mode press Stop Clear Fax Setup Options Option Description PAPER SUPPLY Used to determine the paper tray to be used to print received faxes FAX DUPLEX With this option enabled you can print 2 sided fax pages You can Enter LONG EDGE or SHORT EDGE according to the required binding orientation Setting OFF turns the feature off SPEED DIALS Used to set up speed dial numbers ONE TOUCH KEYS Alternative method for setting up the one touch keys DISCARD SIZE When receiving a document as long as or longer than the paper installed in your machine you can set the fax machine to discard any excess at the bottom of the page If the received page is outs
18. document feeder or paper tray SEF Orientation anion lt lt D Original Media Feed Direction Bracket Text Typeface The Bracket Text typeface is used to emphasize the selection of a feature or key For example gt Press Menu Exit on the control panel The display shows menu with the first menu item 1 2 UP COPY indicated Italic Typeface The Italic typeface is used to emphasize a word or phrase For example Always follow safety procedures when operating the equipment There are several fax dialing methods available on your FaxCentre F12 Quick Pathway In addition to the step by step instructions available throughout this User Guide a summary of the steps is contained in the Quick Pathway at the beginning of a chapter or section After becoming familiar with the procedures for a particular feature the Quick Pathway is a useful reminder of the steps required to access a particular feature Notes Hints Cautions Warnings Notes are statements that provide additional information For example Hints help users perform a task For example Cautions are statements that suggest mechanical damage may be the result of an action For example CAUTION When cleaning the FaxCentre F12 do not use organic solvents or aerosol cleaners Warnings are statements that alert users to the possibility of personal injury For example WARNING This product must be connected to a prot
19. fonts TrueType fonts may be disabled Use the fonts dialog box in the Control Panel to enable TrueType fonts Faded graphics Toner may be low Remove the toner cartridge and shake it gently to distribute the toner evenly Then reinstall the toner cartridge Ensure that you have a spare toner cartridge Faxing Problems Solution Chart Problem Originals are fed diagonally skewed Suggested Solution Ensure the Document Guides are adjusted to the width of the original that you are sending Check the original meets the conditions established for use with this device The original is not being printed on the paper of the remote FAX even though it is being sent Ensure the originals were placed face down in the document feeder Originals are not sent even if operations are carried out normally Check that the remote FAX is compatible with your machine This machine supports G3 communications but not G4 communications Originals cannot be received even if Start is pressed Ensure you wait for the bell to ring before picking up the handset Ensure you do not replace the handset before you press Start When you answer a call using the handset to receive a FAX do not replace the handset until you press Start and you hear the phone line switch to the machine Check the telephone cord has not been disconnected Check the power plug has not been unplugged from the power outl
20. is not ready to respond to your poll request Enter the correct poll code The remote operator should know in advance that you are polling and have their fax unit loaded with the original document LINE BUSY The remote fax didn t answer Try resending the fax Solving Problems The following chart lists some conditions that may occur and the recommended solutions Follow the suggested solutions until the problem is corrected If the problem persists please call for service Copier Problems Solution Chart Condition The LCD does not turn on Suggested Solution Check that the product is plugged into an electrical receptacle and ensure that there is power to the receptacle Copies are too light or too dark If the original is light use the Lighten Darken button to darken the background of the copies If the original is dark use the Lighten Darken button to lighten the background of the copies Smears lines marks or spots on copies If defects are on the original press the Lighten Darken button to lighten the background of your copies If no defects are on the original clean the CVT glass Copy image is skewed Check that copy paper is loaded correctly Blank copies Ensure that the original is face down in the ADF Image rubs off the copy easily Replace the paper in the cassette with paper from a new package In high humidity areas do not leav
21. machine Then press Start and replace the handset FAX The machine answers an incoming call and immediately goes into fax receive mode ANS FAX Use if attaching an answering machine to the Xerox FaxCentre F12 If the machine senses a fax tone it automatically switches to FAX mode PREFIX DIAL NO You can set the prefix dial number up to 5 digits This dial number will be dialed first before any autodial number is started It is useful to access PABX exchange DEPARTMENT Used to determine whether department codes will be used to use this FaxCentre and if so to set up the department codes Changing the Fax Setup Options Use the following instructions to display or change the default System Setup options gt Press Menu Exit on the control panel The display shows menu with the first menu 1 2 UP COPY indicated gt Press y until 7 FAX SETUP is indicated then press Enter gt Press the or navigation keys repeatedly until the option required is displayed is displayed then press Enter The default setting for your Selection will be displayed in the lower line of the LCD gt Press the or navigation keys to display the setting options for the feature you have Entered gt Press Enter to save the Selection The next Fax Setup option appears gt Repeat the procedure to continue changing settings gt Press Menu Exit to exit and return to the previous menu level T
22. remote fax machine answers If you frequently send the same document to several destinations you can create a group of these destinations and set them under a group dial location This enables you to use a single speed dialing to send the same document to all the destinations in the group Setting Group Dial gt Press Menu Exit and then repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until GROUP DIAL is displayed on the lower line then press Enter gt Press Enter to access NEW gt Enter the desired group number using the speed dial location numbers from 1 to 200 and press Enter gt The LCD display asks you to enter one touch or speed dial number Press a one touch button or enter the speed dial number you want to include in the group gt Press Enter Repeat to enter other one touch or speed dial numbers into the group gt Press Menu Exit when you have entered all the desired numbers The LCD display asks you to enter ID gt To assign a name to the group enter the desired name Or If you do not want to assign a name skip this procedure gt Press Enter when the name appears correctly or simply without entering a name gt If you want to assign another group repeat the procedure Or To return to Standby mode press Stop Clear Editing Group Dial Numbers You can delete a specific one touch or s
23. required paper length It is preset to A4 or 8 5 x 11 inch size depending on country To load another size lift and insert the rear guide into the corresponding position Rear guide To remove and insert the rear guide turn it slightly to your right side then lift it While holding the rear guide at 70 angle insert it into the corresponding position and push it to your left side until it stands up completely a Fan the paper and insert it into the cassette gt Ensure that the paper is positioned under the snubbers Snubber Do not fill above the max fill line Max Fill Line gt While squeezing the side guide as shown move it toward the stack of paper until it gently touches the side of the stack Do not allow the guide to press against the edge of the paper tightly the guide may bend the paper gt Close the paper cassette Setting the Language If the machine language requires changing follow the instructions below to change the Enter Language setting gt Press Menu Exit on the control panel The display shows menu with the first menu item 1 2 UP COPY indicated gt Press until 6 MACHINE SETUP is indicated then press Enter gt Press the or navigation keys repeatedly until LANGUAGE is displayed then press Enter gt Using the or navigation keys to display the required language option and press Enter The language will change to th
24. sise 6 3 Maintaining the FaxCentre 7 1 Cleaning isis coe ed case esata Seen eee ate cede cde Sete eee eee eect eaten tev des ce cereeda Sedaris 7 2 Cleaning the FaxCentre F12 ue 7 2 Cleaning the CVT Glass 7 3 Control Panel and LCD Display 00 cc ccceccceeeeeeeeeeeeeeeeeeeeeeeeseeeaeeeeeeeaeeees 7 3 Document Feeder and Collate Tray eccccceecceeeeeeeeetneeeeeeetieeeeeeeeeeeeneeea 7 3 Ordering Supplies eeaeee aE lee ed ner di arr tn ressent a gucnee ne 7 4 Customer Replaceable Units ss 7 5 TonerCartridge s assiette RE E Men ire At 7 5 Expected Cartridge Life 7 5 Toner Save Mode usine 7 5 Replacing the Toner Cartridge cccceceseeeeeeeeeeeeneeeeeseeeeeeeseeeeaees 7 6 Setting Your FaxCentre to Send Toner Low Information 7 10 Druin Canido aoea aA MR nn NIET du 7 11 Cleaning the Drum estate el odbcievtecteceeudaaesteeweeldadeoetseta 7 11 Replacing the Drum Cartridge cceeeeceeeeeceeeeseeeeeeeeteeneaeeeeeeenaeees 7 12 Loading Media 7 15 Using the Paper Cassette 7 16 Loading the Paper Cassette 7 16 Using the Bypass Tray eserini rarniis radain iii radii 7 21 Loading the Bypass Tray 7 22 Media Guidelines nieces ara A aa aTa aA 7 24 Guidelines for Special Media 7 25 8 Basic Troubleshooting 8 1 Document JAMS ss is iii E
25. sure that a document is loaded in the ADF gt Press Original Type You can see the current setting on the bottom line of the display By pressing Original Type O repeatedly or using the navigation buttons you can choose from Original Type Key TEXT Use for documents containing mostly text MIXED Use for documents with mixed text and graphics PHOTO Use when the originals are photographs COLOR Use when sending a color fax gt Press Enter Sending a Fax Automatically gt Remove all staples and paper clips before placing the originals into the document If necessary pull out this support feeder gt Adjust the document guide on Document the ADF to match the width of guides the document gt Insert the originals neatly into the document feeder face down You can insert up to 50 sheets at a time The first page should be on the bottom with the headings towards the left or back of the machine v Align the stack to the left and against the rear edge of the document feeder tray Adjust the guides to just touch the edges of the originals gt Adjust the document settings if necessary gt Enter the remote fax phone number using the number keypad To enter the number you can also press a one touch button or press Speed Dial and enter m a speed dial number including a group dial number For details see Automatic D
26. time and date on the display is correct gt Using the same procedure used for START TIME enter the correct end date and time using the numeric keypad gt Choose YES to print the forwarded fax at the local machine as well as at the remote machine or NO to print the fax at the remote machine only then press Enter Setting up TX FORWARD gt Press Menu Exit and then w repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until TX FORWARD is displayed on the lower line then press Enter gt Press the or navigation key to display ON on the lower line then press Enter gt Enter the number of the remote machine using the number keypad gt Choose YES to enter a different number or NO to retain the existing number then press Enter If you entered YES then repeat the previous step Priority Transmission When the Priority Transmission is enabled a high priority document can be transmitted ahead of reserved operations The document is scanned into the memory and transmitted when the current operation is concluded In addition the Priority Send will interrupt a broadcast operation between stations i e when transmission to station A ends before transmission to station B begins or between redial attempts gt Feed the document s face down into the ADF gt Adjust the document settings if necessary For details see A
27. types of documents into the Automatic Document Feeder e carbon paper or carbon backed paper coated paper e onion skin or thin paper e wrinkled or creased paper e curled or rolled paper e torn paper Do not load documents containing different sizes or weights of paper gt Start your scan application program gt Follow the instructions provided with the application program to scan the document to your PC 7 Maintaining the FaxCentre There will be times when the machine will require maintenance tasks to be carried out This chapter provides step by step instructions for maintaining the machine and replacing consumables This chapter includes Cleaning Ordering Supplies Customer Replaceable Units Loading Media Cleaning Cleaning the FaxCentre F12 A Proper maintenance is important for the smooth operation of any equipment CAUTION When cleaning the FaxCentre F12 do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly onto any area Avoid supplies that are not specifically listed as approved in this documentation They can cause poor performance and create a dangerous condition Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any of the parts that are behind these
28. you enter an invalid number the machine beeps and does not proceed to the next step If this happens just re enter the correct number The display shows the time and date you have set then returns to Standby mode Installing Software You are now ready to install the drivers and other software that will enable PC printing and scanning gt Switch on your PC and start Windows gt Insert the Setup CD into the CD ROM drive of your PC If the Xerox screen appears automatically ignore the next step gt From the Start menu Enter Run Type DAXINSTALL EXE Where D is the letter of your CD ROM drive then click OK gt Follow the on screen instructions to complete the software installation gt After installing all of your software reboot your PC For Windows 95 98 upon restart eject the CD Congratulations Your machine is now set up and fully operational 3 Copy This chapter provides step by step instructions for copying documents This chapter includes Copying Procedure Standard Copy Features Copying Procedure Before making copies identify what is to be copied the number of copies required and any special programming requirements Use the following steps to make a copy 1 Press the Copy Key gt Ensure that the LCD displays READY TO COPY gt If not press the Copy key on the control panel OOO Copy Key 2 Enter th
29. 12 TWAIN Scanner Program The FaxCentre F12 TWAIN Scanner program is used to scan documents and photographs You can decide what portion of a document you want to scan adjust the brightness and contrast color balance resolution and many other scanner settings These settings are fully described in the Scanner Program s Help Scanning Procedure This section explains advanced scanning with a Twain compliant application program gt Load the Originals gt Remove all staples and paper clips before placing the originals into the document lt Ni feeder Document lt NG guides gt If necessary adjust the sliding document guides to the paper size required gt Insert the originals neatly into the document feeder face down The first page should be on the bottom with the headings towards the left or back of the machine v Align the stack to the left and against the rear edge of the document feeder tray Adjust the guides to just touch the edges of the originals You can load up to 50 documents in one job Ensure documents are in good condition and that all staples and paper clips have been removed Ensure any glue ink or correction fluid on the paper is completely dry before loading the documents Originals should be between 45 g m and 105 g m 12 5 Ib and 28 Ib and between B5 182 x 257 mm 7 x 10 inch and Legal size 216 x 356 mm 8 5 x 14 inch Do not attempt to feed the following
30. 9 9 Reception Report 9 9 Help List si sentent ententes Manhattan tt 9 9 Systeri D EVE cor at AT A A AR ARS ERA 9 9 Message Confirmation 9 10 Prigtng a Repon sieer e a N a ANAR 9 10 Clearing Memory 58 nee UN NANANA AENEAS ENKAN AN 9 11 ControlCentre 5 0 cececeevestieceeeeeeccteeneneteedteeusnedeceevesteeteceeeeeeres 9 12 Installing ControlCentre 5 0 9 12 Running ControlCentre 5 0 ss 9 12 Using ControlCentre 5 0 9 13 Settings Tab saunas stand 9 14 Advanced Tab unir a them anni der Mie 9 15 PHORMEDOOK TAD AE E EE E nt tt Ar ler nt tee ul 9 16 Information Tabiran tds nt tien eis aera 9 18 Firmware Update Tab 9 19 10 Appendix A Safety Notes A 1 Safety Standards ent tenter terne devi teandeed A 3 Regulatory Information sis A 4 Laser Safety issue paa eden aeaiee i eds A 4 FCC RegulationS 5er nt AA R LEE EAT R EATE A 5 Send Header Requirements ccceeceeeeeceeceeeeeeeeeeeeeeeecseeceeeeeeeeees A 5 Data Coupler Information 0 cceeeeeeeeeeceeee erect eee eeeececnaeeeeeeeeeeeeetee A 5 Canadian Certification A 8 Environmental Compliance A 9 EMergy Slane ices E ME E A it ee A 9 11 Appendix B Specifications ss B 1 Printer SpecificatiOn sissssssisssesesiierseneenissercenserscenennenereceneestesenis B 2 Fax Sp cification sc tentes Sn ne ae a aaa Ee aiaiai de B 3 Scanner and Copier Specifications B 4 General Specificato a a errara a a Aa ram aeaa EE terne daiira daea B 5 Paper
31. ADF SDMP 12 cpm ADF MDSP 6 6 cpm at Text Mixed 3 3 com at Photo Scan resolution 300 x 300 dpi Scan mode True color 256 gray Black and white Copy mode Black and white Effective scanning width 208 mm 8 2 inches Maximum document width 216 mm 8 5 inches Multi copy range 1 999 Reduction amp Enlargement 25 200 in 1 increments Maximum print edge margin Top Bottom Each side 4 mm 0 16 inch General Specification Item Description Input paper tray capacity Cassette 550 sheets 75 g m 20 Ib Bypass tray 100 sheets 75 g m 20 Ib Output tray capacity 250 sheets 75 g m 20 Ib Toner cartridge life 6 000 pages for Starter 3 000 pages 5 coverage Drum life 15 000 pages 5 coverage Operating Environment Temperature 10 32 C 50 90 F 20 80 RH Paper size and weight Cassette A4 Letter Folio Legal 216 x 356 mm 8 5 x 14 inch 60 90 g m 16 24 Ib Bypass tray A6 Legal 216 x 356 mm 8 5 x 14 mm 60 160 g m 16 43 Ib Duplex A4 Letter Folio Legal 216 x 356 mm 8 5 x 14 inch 80 90 g m 20 24 Ib Original document width and ADF 176 216 mm 7 8 5 inches weight 45 105 g m 12 5 Ib 28 Ib ADF capacity 50 sheets 75 g m 20 Ib Power rating AC100 127V US Canada 50 60 Hz Power consumption 19 W in Power save mode 80 W in Standby mode 320 W during opera
32. FaxCentre F12 User Guide 602E95500 Prepared by The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND 2002 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted including without limitations material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox The Document Company the digital X and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product names and trademarks of other companies are hereby acknowledged Changes are periodically made to this document Changes technical inaccuracies and typographical errors will be corrected in subsequent editions Table of Contents 1 About This GUIdE 45 55 nsc nenenstennnenennresresdaneesunnnentes 1 1 Finding Information in the User Guide 1 2 Customer SUP POM o2cescivecescezencecdcereedeceeahisanseecdeneedarceiceaendedesvaceaqeneateieete ers 1 4 Conventions sens ten nr nt cect ng ateerendh tier nine rene entr ee 1 5 Orientation asia bia Te Der A ris nn nn fa cl ee 1 5 image Orientation AA fetes 1 5 F ed Orientation 5 182 often tt Ne rai hit ter he 1 6 Bracket Text Typeface sien 1 7 talic Ty POPACG visa EEEN 1 7 QUICK Pathway ri
33. Firmware Update To exit ControlCentre 5 0 click the Exit button in the bottom of each tab screen For further details click the Help button in the bottom of each tab screen Settings Tab Click on the Settings tab to configure Fax System Data settings Y Xerox FaxCentre F12 7 Reads the current i a M settings in the gt r FaxCentre F12 F machine then d Downloads the refreshes settings made in ControlCentre 5 0 with a ControlCentre the machine s current 5 0 to the setting FaxCentre F12 machine J HINT For details on the System Data Setting options please refer to Machine Setup Options on page 9 2 Page 9 14 Xerox FaxCentre F12 User Guide Advanced Tab Click on the Advanced tab to change the default Fax System Setup options 2 Xerox FaxCentre F12 DL Fax ml com 1m 1 E Fast x or E Engish Z IE HINT For details on the System Setup options please refer to System Setup on page 9 2 Xerox FaxCentre F12 User Guide Page 9 15 System Setup Allows you to edit a Entered phonebook entry in a separate Edit dialog box Deletes a Entered Phonebook Tab Click on the Phonebook tab to create and edit phonebook entries Reads the phonebook entries from the FaxCentre F12 machine to ControlCentre 5 0 2 Xerox FaxCentre F12 Ele Help Allows you to download the phonebook entries from ControlCentre 5
34. NSEN ANNEE 8 2 Input Misf ed 2582 uannn tte sun sde a es beaten aes trente 8 2 Paper Jams nininini sinaia ee ectinncie is 8 3 Paper Feed Area time ce Titan reste dites aan 8 3 Fuser Area site Male A MR lee aAa aa aa PAUL Aaa Se AU 8 5 Paper Exit Ardenne A rar dde nee later aa LAr a ed ad te at cdd 8 7 D pl x Jamie ni nl Le a Pen ee et 8 10 Bypass Jam He ter ne Mind ete stade rad 8 10 Calling for Service sine 8 11 Customer Support Telephone Number eceecceeeeeeeeteeeeeneneeeateees 8 11 LCD Error Messages nids nan Hindi etage nnna 8 12 Solving Probl ms ssssissiiieenniiieinnminensisimennnnins 8 15 Copier Problems Solution Chart 8 15 Printing Problems Solution Chart 8 17 Faxing Problems Solution Chart 8 20 Resetting the Machine ss 8 22 9 System Setup 2 3 ee ee eat 9 1 System SOCU Pee os ceeccecevssccsed cvesedceedevacteccecesvactecsdecnchececedsvacececesbraetezegssbeceetes 9 2 Machine Setup Options 9 2 Changing the Machine Setup Options 9 4 Fax Setup f OPIO S ce eteceestlacenaepneeueddad ventelecse pesacepdcessedscuuheadeacenaeseceees 9 5 Changing the Fax Setup Options 2 0 0 eeeeeeeeeeeeeeeneeeeeeeenaeeeeeeeaas 9 7 Adjusting Speaker Volume ss ssssnnsnnnns 9 8 REPOFTS ie E nee ann teen Pete destine nes lard tendre de 9 9 Phone BOOK 28e2 08 adescnl seceded earth rte astra terne ana ae ae 9 9 Transmission Report 2 ccececceccceeeeeeeeeeeeeceecnneaaeceeeeeeeeeeeeeeseeesenaeeas
35. TE You must be running Windows 98 Windows 2000 Windows Me or Windows Xp to use the USB cable Otherwise use a parallel cable Parallel or USB cables are not required for standalone features HINT If using a parallel cable ensure that it meets IEEE standard 1284 specifications and is not longer than twelve feet Page 2 3 Product Overview Identifying the Machine Components Use the illustrations in this section identify your FaxCentre F12 components and their location Front View Document Automatic Document Output Tray Feeder Control Panel Document Input Tray Fa Document Fr Guides it Io a IS 25S p Side Cover SES SSS Soo Bypass tray Paper Front Release Paper Cassette 1 Cover Lever Cassette 2 Page 2 4 Xerox FaxCentre F12 User Guide Rear View Automatic Documentinput Le Document feeder Support Document Output Support M Printer Cable Connector 7 Telephone J Connections AC Power Cord Connector Paper Output Tray ON OFF Switch Paper Output Support Xerox FaxCentre F12 User Guide Page 2 5 Product Overview Control Panel Components and Keys Use the illustration below to identify the components and keys of your FaxCentre F12 control panel N w gt a 6 FaxCentre F12 om 558 Stop Clear Case 12 co Cl 7 8 9 10 11 1 Use to store frequently dialled fax number and dial them at the touch of a button Al
36. Windows Control Panel to ensure that the print job is being sent to the correct port For Example LPT1 The toner and drum cartridges are not installed properly Check that the toner and drum cartridges are installed properly The printer driver may not be installed properly Reinstall the software The parallel port cable specifications may not be correct Use the IEEE 1284 parallel port cable supplied with the machine or replace it with an IEEE 1284 compliant cable Half of the page is blank The page layout is too complex Reduce the resolution setting from 600 dpi to 300 dpi Install more RAM in the computer The page orientation may be incorrect Change the page orientation in the printer setup dialog Problem Printing is too slow Probable Cause The computer parallel port may not be set for high speed communications Suggested Solution If your computer is equipped with an ECP parallel port enable this mode of operation Refer to the Enabling High Speed Printer Communications section of your PC s user guide If using Windows 95 the spool setting may be set incorrectly Computer may not have enough memory RAM Point to the Start Task bar and then click Settings then Printers Click your product icon with the right mouse button Click Properties and then spool settings on the Details tab Enter the required setting from the available
37. YES or NO appropriately and press Enter You can add up to 25 destinations The display asks you to enter the time when your FaxCentre calls the remote machine Enter the specific start time using the number keypad then press Enter to save the setting Y If you set a time earlier than the current time your FaxCentre will call the number at that time on the following day Or To call the remote machine s immediately skip this step Press Enter when the time appears correctly on the display or without entering the time The display asks you to enter a 4 digit code Poll code 0000 represents no code If the remote machine is secured with a Poll code you must enter the correct code and press Enter Or If the remote machine is not secured with a Poll code press Enter to accept 0000 which represents no code or enter 0000 gt If you have entered a specific start time the FaxCentre will dial and receive a document from the remote machine at the time If not the FaxCentre dials the remote machine immediately Monitoring a Dual Job Status Your FaxCentre can perform more than one of many functions simultaneously For example you can gt Receive a fax into the memory while making a copy gt Store a fax document for later transmission while printing an incoming fax While the FaxCentre performs dual tasks press Job Status to see the current status on the display of the other
38. aiting for the programmed interval to automatically redial You can press Start to immediately redial or Stop to cancel the redial operation remote machine or has lost contact because of a problem on the phone line COMM ERROR A problem with the fax Try resending the fax communications has occurred GROUP NOT You have tried to Enter a group Try again check location for AVAILABLE location where only a single group location number can be used such as when adding locations for a multi dial operation LINE ERROR Your unit cannot connect with the Try resending the fax If failure persists wait an hour or more for the line to clear then try again FUNCTION FULL The memory has become full Either delete unnecessary documents or retransmit after more memory becomes available You can also split the transmission into more than one operation if it is a large job NO ANSWER The remote machine was not answered after all the redial attempts Try resending the fax Ensure the remote machine is functioning correctly Display NO NOT ASSIGNED Meaning The speed dial location you tried to use has no number assigned to it Solution Dial the number manually with the numeric keypad or assign the number to a speed dial location POLLING ERROR When setting up to poll another fax machine you have used an incorrect poll code The remote fax machine you want to poll
39. and then repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until PREFIX DIAL NO is displayed on the lower line then press Enter gt Enter the desired number using the number keypad then press Enter gt To return to Standby mode press Stop Clear With this option enabled you can print 2 sided fax pages You can select LONG EDGE or SHORT EDGE according to the desired binding orientation Setting OFF turns the feature off gt Press Menu Exit and then repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until FAX DUPLEX is displayed on the lower line then press Enter gt Press the or navigation keys repeatedly to select the desired status then press Enter to save the selection You can choose to turn duplex OFF or to duplex on the LONG EDGE or the SHORT EDGE of the paper gt To return to Standby mode press Stop Clear You can selectively clear information stored in your FaxCentre s memory See Clearing Memory on page 9 11 Page 5 50 Xerox FaxCentre F12 User Guide 6 Scan Your FaxCentre F12 is equipped with a True Color Quality Scanner capable of reproducing color charts photographs graphics or printed text This chapter includes The FaxCentre F12 TWAIN Scanner Program Scanning Procedure The FaxCentre F
40. ant to use pencil in case you wish to change these numbers later gt Replace the label and clear cover gt Press Enter when the name appears correctly or simply without entering a name gt To store more telephone numbers press the desired one touch button and repeat the steps Or To return to Standby mode press Stop Clear Sending a Fax using a One Touch Number gt Feed the document s face down into the ADF gt If necessary adjust the resolution and the contrast to suit your fax needs For details see Adjusting Document Settings on page 5 5 gt Press the one touch button where you stored a number The document scans into memory gt The fax number stored in the one touch dial location will be automatically dialled and then the document will be sent when the remote fax machine answers Using the One Touch Sheet A one touch sheet is included with your FaxCentre Once you store numbers in one touch dial buttons make a note of the numbers on the sheet to remind you which number is stored in each button Speed Dialing You can store up to 200 numbers in Speed Dial locations 1 200 Storing a Number for Speed Dialing gt gt v v gt Press Menu Exit and then repeatedly until 7 FAX SETUP appears on the display then press Enter Press the or navigation keys repeatedly until SPEED DIALS is displayed on the lower line then press Enter Enter a spee
41. at the bottom of each page of a received document RINGER VOLUME You can set the required ringer volume There are 10 levels available You ll hear the Entered volume and the display will show the level Setting to the left end turns the ringer off The machine will work normally even if the ringer is set to off ALARM SOUND With this option set to ON the alarm tone sounds when an error occurs or fax communication ends KEY SOUND With this option set to ON a key tone sounds each time any key is pressed SPK CONTROL You can set the speaker to ON OFF or COM With this option set to COM the speaker is on until the remote machine answers LANGUAGE You can choose which language to display on the LCD The options available are English and French Option Description USB MODE USB mode Selections are FAST and SLOW FAST is the default mode Some PC users may experience poor USB implementation in the default mode If this occurs Enter the SLOW mode in order to achieve successful results MACHINE ID You can print your fax number and an identity name at the top of all sent faxes DATE amp TIME Used to set the date and time for the FaxCentre CLOCK MODE You can configure your machine to display time using either a 12 hour or 24 hour format TONER SAVE With this option set to ON you can preserve the toner supply Changing the Machine Setup Options Use the following instructions to display or
42. ation Paper Specification If further specification information is required please contact your local Xerox Representative or authorized Xerox dealer Printer Specification Item Description Emulation PCL6 Resolution True 600 x 600 dpi 1200 dpi class Printing speed 12 ppm for A4 letter size Effective printing width 208 mm 8 2 inches for letter legal 216 x 356 mm 8 5 x 14 ae 8 inches for A4 First print out time 13 seconds warm up Fax Specification Item Description Applicable line G3 PSTN Public Switched Telephone Network Compatibility ITU Group 3 Resolution Standard 203 x 98 dpi Fine 203 x 196 dpi Super Fine 300 x 300 dpi Data coding MH MR MMR JPEG JBIG Maximum modem speed 33 6 kbps Transmission speed 3 5 seconds Standard resolution MMR 33 6 kbps Memory 6 5 Mbytes Printing speed 12 ppm for A4 letter size Effective scanning width 208 mm 8 2 inches Effective printing width 208 mm 8 2 inches for letter legal 216 x 356 mm 8 5 x 14 202 mm 8 inches for A4 Document width and weight ADF 176 216 mm 7 8 5 inches 45 105 g m 12 5 28 Ib Input paper tray capacity Cassette 550 sheets 75 g m 20 Ib Document feeder ADF Up to 50 pages 75 g m 20 Ib Scanner and Copier Specification Item Scanning method Description Compact Image Sensor CIS ADF Scan speed
43. ation keys to switch between ON and OFF is then press Enter gt Enter the TOLL SAVE TIME gt Enter the specific start time using the number keypad then press Enter to save the setting Y gt Load the document s face down into the ADF until DOCUMENT READY appears in the display gt You can adjust the resolution and the contrast to suit your fax needs For details see Adjusting Document Settings on page 5 5 gt Enter the number of the remote fax machine using the number keypad You can also use a one touch button or press Speed Dial then use a speed dial number gt Press Enter to confirm the number Receiving a Fax The procedures for receiving a fax are as follows gt About Receive Mode gt Receiving Automatically in FAX Mode gt Receiving Automatically in ANS FAX Mode gt Receiving Manually in TEL Mode gt Receiving Fax in Memory About Receive Mode Your FaxCentre has three reception modes gt In FAX mode the FaxCentre answers an incoming call and immediately goes into fax receive mode gt In TEL mode you can receive a fax by pressing Manual Dial when the ringer sounds and then pressing Start on the control panel of your FaxCentre when you hear the fax sounds gt In ANS FAX mode the answering machine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the cal
44. axCentre F12 User Guide Index Numerics 2 Sided Copy 3 10 Long Edge 3 10 Short Edge 3 10 A Accessing Printer Settings 4 3 Adding a Pause 2 10 Adding Paper 2 16 Adjusting Speaker Volume 9 7 Advanced Tab 9 15 ANS FAX mode 5 16 Appendix A Safety Notes A 1 Appendix B Specifications B 1 Application printing from 4 2 Automatic Document Feeder ADF 3 4 6 3 B Basic Troubleshooting 8 1 Copier Problems Solution Chart 8 15 Faxing Problems Solution Chart 8 20 LCD Error Messages 8 12 Printing Problems Solution Chart 8 17 Resetting the machine 8 22 Solving Problems 8 15 Bracket text typeface conventions 1 7 Bulletin Mailbox 5 26 Bypass Tray 7 21 7 22 C Calling for Service 8 11 Calling for service Serial number location 1 4 Cautions conventions 1 8 Changing System Setup 9 1 Changing the System Setup Options 9 4 9 7 Character Assignment 2 10 Characters entering 2 9 Cleaning 7 2 Control Panel and LCD Display 7 3 CVT Glass 7 3 Document Feeder and Output Tray 7 3 FaxCentre F12 7 2 Cleaning the OPC Drum 7 11 Color 3 9 Components machine 2 4 Confidential Mailbox 5 26 Connecting the machine 2 11 Connections 2 11 Contrast for Fax 5 6 Control Panel 2 6 buttons 2 6 keys 2 6 Control Panel Overview 2 6 ControlCentre 5 0 9 12 Advanced Tab 9 15 Firmware Update Tab 9 19 Information Tab 9 18 Installing 9 12 Phonebook Tab 9 16 Running ControlCentre 5 0 9 12 Settings Tab 9 14 Using ControlCentre 5 0 9 13 Conventions 1 5 brack
45. can be useful when you are away from your FaxCentre and want to receive your faxes at another workstation This is referred to as Receive Forwarding RX FORWARD You can also forward all transmitted faxes to a specified remote station This can be useful if you want to keep an archive of all sent faxes at a remote location This is referred to as Transmit Forwarding TX FORWARD Setting up RX FORWARD gt Press Menu Exit and then w repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until RX FORWARD is displayed on the lower line then press Enter gt Press the or navigation key to display ON on the lower line then press Enter gt Enter the number of the remote machine using the number keypad gt Choose YES to enter a different number or NO to retain the existing number then press Enter If you entered YES then repeat the previous step START TIME is displayed on the lower line gt Enter the correct start date and time using the numeric keypad The date and time is entered and displayed in the following order MM Month DD Day YY Year HH Hour MM Minute A You can also use or gt to move the cursor under the digit you want to correct then enter a new number gt To Enter AM or PM for 12 hour format press y or END TIME is displayed on the lower line gt Press Enter when the
46. choices Install more RAM in your computer Print job is too large Reduce resolution from 600 dpi to 300 dpi Irregular faded patches of print There is a paper quality problem Use only paper that meets the specifications required by the product Toner may be unevenly distributed Remove the toner cartridge and shake it gently to distribute the toner evenly Then reinstall the toner cartridge Black staining There is a paper quality problem Use only paper that meets the specifications required by your product Character voids The paper may be too dry Try printing with a different batch of paper Problem Background scatter Missing characters Probable Cause The paper may be too damp Suggested Solution Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air Printing over uneven surfaces The paper may be too damp If printing onto envelopes change your printing layout to avoid printing over areas that have overlapping seams on the reverse side Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air Back of printout is dirty The transfer roller may be dirty Print a few blank pages to clean the transfer roller Incorrect
47. covers and guards Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with the FaxCentre F12 Cleaning the CVT Glass Keeping the Constant Velocity Transport CVT glass clean helps ensure the best possible copies It is recommended that you clean the CVT glass at the start of each day and during the day as needed gt Slightly dampen a soft lint free cloth or paper towel with water ADF top cover gt Open the ADF top cover gt Wipe the surface of the CVT CVT Glass glass until it is clean and dry gt Close the ADF top cover Control Panel and LCD Display Regular cleaning keeps the Control Panel and LCD Display free from dust and dirt To remove finger prints and smudges clean the control panel and LCD screen with a soft lint free cloth lightly dampened with water Document Feeder and Collate Tray Use a cloth moistened with water to clean the Document Feeder Collate Tray Paper Cassette and the outside areas of the FaxCentre F12 Ordering Supplies The Toner Cartridge and the Drum Cartridge are available as customer replaceable units The customer replaceable unit part numbers are listed below Customer Replaceable Unit Part Number Toner Cartridge 106R584 Drum Cartridge 113R506 To obtain supplies contact your local Xerox office giving your company name the FaxCentre number and its serial number Use the space below to
48. d dial number by using the number keypad and press Enter If a number is already stored in the location you chose the LCD display shows that number you are going to change To start over with another speed dial number press Stop Clear Enter the number you want to store by using the number keypad and then press Enter To insert a pause between numbers press Redial Pause and a appears on the LCD display If you make a mistake while entering a number press Search Delete and re enter the correct number To assign a name to the number enter the desired name For details on how to enter names see Entering Characters Using the Numeric Keypad on page 2 9 Or If you do not want to assign a name skip this step Press Enter when the name appears correctly or without entering a name To store more telephone numbers repeat the steps Or To return to Standby mode press Stop Clear Group Dialing Sending a Fax using a Speed Number gt Feed the document s face down into the ADF gt Adjust the document settings if necessary For details see Adjusting Document Settings on page 5 5 gt Press Speed Dial on the control panel gt Enter the speed dial number gt When the desired number appears on the LCD display press Enter The document scans into memory The fax number stored in the speed dial location will be automatically dialled then the document will be sent when the
49. d stored in the chosen mailbox You can store another document by pressing Enter or you can return to the stand by mode by pressing Stop Clear Printing Documents in your Mailbox You can print the contents of your mailbox When you receive a mailbox document the fax machine displays MAIL total number received and the mailbox name in the lower line of the display gt Press Menu Exit and then repeatedly until 4 MAILBOX appears on the display then press Enter gt Press the or navigation keys repeatedly until PRINT is displayed on the lower line then press Enter The LCD prompts you to enter the mailbox number gt Enter the desired number using the number keypad The LCD prompts you to enter the password then press Enter gt Enter the password using the number keypad then press Enter If the password is correct the machine will start printing If you enter a wrong password the LCD asks to enter the password again Deleting Documents in your Mailbox You can delete all documents stored in a mailbox gt Press Menu Exit and then repeatedly until 4 MAILBOX appears on the display then press Enter gt Press the or navigation keys repeatedly until DELETE is displayed on the lower line then press Enter The LCD prompts you to enter the mailbox number gt Enter the desired number using the number keypad The LCD prompts you to enter the password
50. djusting Document Settings on page 5 5 gt Press Menu Exit and then repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until PRIORITY TX is displayed on the lower line then press Enter gt Enter the number of the remote machine using the number keypad To enter the number you can also press a one touch button or press Speed Dial and enter a speed dial number gt Press Enter to confirm the number The display asks you to enter a name gt If you want to assign a name to the transmission enter the name If not skip over this step For details on how to enter a name using the number keypad see Entering Characters Using the Numeric Keypad on page 2 9 gt Press Enter The document will be scanned into the memory before transmission The display shows the memory capacity and the number of pages being stored in the memory gt The FaxCentre shows the number being dialled and the total pages of the document and begins sending the document Polling What is Polling Polling is used when one fax machine requests another to send a document This is useful when the person with the original document to be sent is not in the office The person who wants to receive the document calls the machine holding the original and requests that the document be sent In other words it polls the machine holding the origi
51. e Paper Supply You can copy to a size of media as large as a sheet of legal size 216 x 356 mm 8 5 x 14 inch paper For full media specifications refer to Appendix B Specifications The instructions for loading this media are the same whether you are printing faxing or copying gt Press Paper Supply to choose the required paper supply source gt Press the the Paper Supply keys repeatedly to scroll through the options displayed on the LCD gt Press Enter to save the required Selection 3 Load the Originals Documents are loaded using the automatic document feeder ADF Automatic Document Feeder ADF Using the Automatic Document Feeder ADF you can load up to 50 documents in one job Ensure documents are in good condition and that all staples and paper clips have been removed Ensure any glue ink or correction fluid on the paper is completely dry before loading the documents Originals should be between 45 g m and 105 g m 12 5 Ib and 28 Ib and between B5 182 x 257 mm 7 x 10 inch and Legal size 216 x 356 mm 8 5 x 14 inch Do not attempt to feed the following types of documents into the Automatic Document Feeder carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Do not load documents containing different sizes or weights of paper gt Remove all staples and paper clips before placin
52. e machine automatically pulls in a sheet of paper and prints it out The toner particles on the drum surface are fixed to the paper gt Open the side cover then the front cover The side cover must be open to open the front cover gt Turn the toner locking lever upwards to unlock the toner cartridge then pull the toner cartridge out Page 7 12 Replacing the Drum Cartridge The useful life of the drum cartridge is approximately 15 000 copies prints in Simplex mode A high rate of Duplex copying printing reduces the overall life of a drum The LCD displays DRUM WARNING when the drum is near the end of life Approximately 1 000 more copies can be made but you should have a replacement cartridge in stock Replace the drum cartridge when copy print quality is degraded Xerox FaxCentre F12 User Guide gt Pull the used drum cartridge gt Unpack the new drum cartridge and slide it in place making sure not to touch the surface of the drum Xerox FaxCentre F12 User Guide NOTE The toner cartridge must be removed to replace the drum cartridge Page 7 13 Maintaining the FaxCentre gt Reinstall the toner cartridge then lock the lever gt Close the front cover and the side cover The LCD displays NEW DRUM 1 YES 2 NO Select YES The FaxCentre returns to Standby mode v If the drum cartridge is replaced and the NEW DRUM 1 YES 2 NO message is not displayed replace t
53. e not sure of the type of power available consult your local power company Do not allow anything to rest on the power cord Do not locate the product where persons will step or trip on the cord Use of an extension cord with this product is not recommended or authorized Users should check building codes and insurance requirements if a properly earthed extension cord is to be used Ensure that the total ampere ratings of the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total amperage of all products plugged into the wall outlets does not exceed the outlet rating Disconnect Device for this product is the power cord To remove all electrical power to the product disconnect the power cord from the power receptacle Your equipment is equipped with an energy saving device to conserve power when the machine is not in use The machine may be left on continuously Unplug this product from the wall outlet before cleaning Always use materials specifically designated for this product Use of other materials may result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this User Guide for proper cleaning methods Never use supplies or cleaning materials for purposes other than those for which they were intended Keep all supplies and materials out of reach of children Do not use this product near water wet
54. e paper in the product for extended periods of time Condition Suggested Solution Frequent copy paper jams Fan the stack of paper then turn it over in the cassette Replace paper in paper cassette with a fresh supply Check adjust paper guides Ensure that the paper is the proper paper weight 80 g m 20 Ib bond paper is recommended Check for copy paper or pieces of copy paper remaining in the product after a paper jam has been cleared Toner yield is lower than Toner may be lodged in the cartridge Remove expected and TONER LOW the toner cartridge Shake the toner cartridge message appears in the LCD and tap along the top of the toner cartridge over a waste receptacle Take care not to touch the exposed toner on the left side of the cartridge Fewer copies from the Toner Originals contain pictures solids or heavy lines Cartridge than expected Originals are forms newsletters books etc The product is being powered on and off frequently Printing Problems Solution Chart Problem Your product does not print Probable Cause The IEEE 1284 parallel cable or USB cable is not connected properly Suggested Solution Check the cable connection The IEEE 1284 parallel cable or USB cable is defective Check the cable with a computer and printer that work If printing is still not possible replace the cable The port setting is incorrect Check the printer settings in the
55. e procedure for Sending a Fax using a speed number see Speed Dialing on page 5 21 and dialing the number of the group You can use Group Dialing for Memory transmission or Delayed transmission Follow the procedure of the desired operation Memory transmission see Memory Transmission on page 5 35 Delayed transmission see Delayed Transmission on page 5 33 When you come to a step in which the LCD display requests you to enter the remote fax number press Speed Dial and enter the group dial number You can use only one group number for one operation you can enter additional individual numbers but any group must be the first entry Then continue the procedure to complete the desired operation Your FaxCentre automatically scans the document loaded in the document tray into the memory and the FaxCentre will dial each of the numbers included in the Group Searching for a Number in the Memory There are two ways to search for a number in the memory You can either scan from A to Z sequentially Or you can search using the first letter of the name associated with the number Searching Sequentially through the Memory gt Press Search Delete gt Press or A to scroll through the memory until you see the name and number you want to dial You can search downward or upward through the entire memory in alphabetical order from A to Z While searching through the FaxCentre s memory you will see that eac
56. e required setting gt Press Stop Clear to exit Setting the Local ID and Name In some countries you are required by law to indicate your fax number on any fax you send The System ID containing your telephone number and name or company name will be printed at the top of each page sent from your machine Follow the instructions below to enter your machine s System ID gt v Press Menu Exit on the control panel The display shows menu with the first menu item 1 2 UP COPY indicated Press until 6 MACHINE SETUP is indicated then press Enter Press the or navigation keys repeatedly until MACHINE ID is displayed then press Enter The displays asks you to enter the fax number If there is a number already entered the number displays Enter your fax telephone number You can include symbol in the phone number by pressing the key and insert a space by pressing the key If you make a mistake move the cursor under the wrong character by pressing or Press the correct number to overwrite the incorrect number If you press Search Delete all the characters are deleted Press Enter when the number on the display is correct The display asks you to enter the ID Enter your name or company name by using the numeric keypad You can enter alphanumeric characters using the numeric keypad and include special symbols by pressing 0 repeatedly If you want to enter the same letter o
57. e to copy documents with mixed text and graphics Use when the originals are photographs Use when sending a color fax 1 2 Sided Copy Long Edge Short Edge gt TU mt TITI z a D Use the 1 2 Sided Copy option to produce 2 sided copies from 1 sided originals gt Press 1 2 Sided repeatedly until the required Selection displays gt Press Enter to save the Selection gt Press Start 1 2 Sided Copy Options Produces copies with the binding orientation along the long edge of the paper as in a magazine Produces copies with the binding orientation along the short edge of the paper as in a calendar Collated Reduce Enlarge When the Collated feature is On the machine collates the copy job into sets For example 2 copies of a 3 page job will print one complete document followed by the second complete document e g 1 2 3 then 1 2 3 gt Press Collate on the control panel to display the current setting gt Press Collate to Enter ON gt Press Enter to save the setting You can reduce or enlarge the size of a copied image from 25 to 200 gt Press Menu Exit on the control panel The display shows menu with the first menu item 1 2 UP COPY indicated gt Press y until 2 REDUCE ENLARGE is indicated then press Enter gt Enter the required percentage using the numeric keypad If you press Stop Clear the Ent
58. ective earthing circuit Related Information Sources Information available for the FaxCentre F12 consists of This User Guide The nstallation Sheet Page 1 10 Xerox FaxCentre F12 User Guide 2 Product Overview Thank you for purchasing the FaxCentre F12 This product provides printing copying faxing and scanning functionality This chapter provides an overview of your FaxCentre F12 and step by step instructions for setting up your machine and installing the software This chapter includes Unpacking Identifying the Machine Components Control Panel Components and Keys Making Connections Installing Drum and Toner Cartridges Loading Paper Setting the Language Setting the Local ID and Name Setting the Date and Time Installing Software Unpacking gt Remove the plastic film from the LCD Remove all tapes and packing materials from your FaxCentre F12 gt Pull open the paper cassette and remove the packing material from the paper cassette Using the instructions provided in this section unpack your Xerox FaxCentre F12 Tape LCD gt Ensure that you have the following components Xerox FaxCentre F12 User Guide f E W EZ USB Cable User Documentation Starter Toner Cartridge Drum Cartridge NOTE The FaxCentre F12 is equipped with a USB port and a parallel port for use with IBM Compatible computers with a 100MHZ Pentium or higher equivalent processor NO
59. ent in the bulletin board memory More than one remote station can poll that document from your FaxCentre If not select OFF The document will be automatically erased after being polled by a remote machine The FaxCentre stores the document in the memory The display counts the number of pages being stored in the memory and the memory capacity remaining The LCD display shows that the machine has a Poll sending job and returns to Standby mode Delay RX Poll You can set your FaxCentre to automatically receive documents from the unattended remote fax machine now or at a later time This feature permits unattended polling in the evening hours when telephone rates are lower gt Press Menu Exit and then w repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until POLLING is displayed on the lower line then press Enter gt Press the navigation key to display DELAY RX POLL on the LCD display then press Enter The LCD display asks you to enter the number of the remote fax machine gt v v Enter the number of the remote fax machine using the number keypad To enter the number you can also press a one touch button or press Speed Dial and enter a speed dial number Press Enter to confirm the number The display asks you to enter another fax number to receive the document Press the or navigation keys to display
60. ered percentage returns to 100 gt Press Enter to save the Selection Resetting the Machine to the Factory Settings You can reset allthe Copy and Fax feature selections you have made back to the factory default status After resetting the machine will be in Fax mode gt Press Stop Clear on the control panel twice The LCD displays the time and date and that it is in Fax mode 3G 550 eG Stop Clear Key 4 Print This section describes printing from your PC to your Xerox FaxCentre F12 This chapter includes Printing a Document from an Application Printer Settings Printing a Document from an Application This procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to your software applications documentation for the exact printing procedure The following steps describe the typical process to print from a Windows environment gt Ensure that your FaxCentre F12 is properly connected to the computer the machine is powered on and there is paper in one of the paper trays gt Verify that you have installed the printer driver software for your machine For instructions refer to Chapter 2 Product Overview page 2 24 gt Start the program you are using to create the document and create or open the document you want to p
61. erox FaxCentre F12 Xerox FaxCentre F12 User Guide Page 9 19 System Setup Page 9 20 Xerox FaxCentre F12 User Guide Appendix A gt e Safety Notes Your Xerox product and supplies have been designed and tested to meet strict safety requirements These include Safety Agency approval and compliance to established environmental standards Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product The safety testing and performance of this product have been verified using XEROX materials only Follow all warnings and instructions marked on or supplied with the product This WARNING Mark alerts users to the possibility of personal injury This WARNING Mark alerts users to heated surfaces WARNING This product must be connected to a protective earthing circuit This product is equipped with a 3 wire type plug provided with a protective earthing pin This plug will fit only into an earthed power outlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use an earthed adapter plug to connect the product to a power source receptacle that lacks an earth connection terminal This product should be operated from the type of power source indicated on the marking label If you ar
62. esign side facing up The top edge of the sheet with the logo should be placed at the right side gt Ensure that the paper is positioned under the snubbers Snubber Do not fill above the max fill line Max Fill Line gt While squeezing the side guide as shown move it toward the stack of paper until it lightly touches the side of the stack Do not allow the guide to press against the edge of the paper tightly the guide may bend the paper gt Close the paper cassette NOTE When you print a file from your PC using the paper cassette make sure that you Enter the source and the correct paper size from your software application before starting your print job HINT If you experience problems feeding paper place the paper into the Bypass tray Page 7 20 Xerox FaxCentre F12 User Guide Using the Bypass Tray The Bypass tray is located on the right side of your FaxCentre It can be closed when you are not using it making the FaxCentre more compact Use the bypass tray to print transparencies labels envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper cassette Acceptable print media is plain paper with sizes ranging from 98 x 148 mm 3 86 x 5 83 inch to Legal size 216 x 356 mm 8 5 x 14 inch and weighing between 60 g m and 160 g m 16 Ib and 43 Ib The following table summarizes the print media allowed as well as their
63. et Check with the party trying to send the original that there are no problems with the remote fax Paper is not collated Ensure the machine has paper loaded Check if a paper jam has occurred The received original is printed dark and is illegible or black stripes are printed on the original Check with the party sending the original that the original is a clean copy Check with the party sending the original that the problem is not due to a fault or operator error at the remote FAX For example dirty scan glass or dirty scan lamp If the same problem occurs even if you make a copy on your machine clean the drum using the instructions located on page 7 11 Problem Suggested Solution Paper is collated but not printed Ensure there enough toner Check with the party sending the fax that the original was placed correctly when scanned at the remote FAX Resetting the Machine If you are experience problems or the machine locks up you may need to reset the machine Use the following instructions to reset and reboot the machine gt Press the Stop Clear key gt Press the navigation key gt Press the Stop Clear key again gt Press the navigation key 9 System Setup There are various system settings which require setting up prior to using your FaxCentre F12 machine Also ControlCentre 5 0 is available for setting up the machine remotely at your PC or Workstat
64. et text typeface 1 7 cautions 1 8 hints 1 8 italic typeface 1 7 notes 1 8 orientation 1 5 quick pathway 1 7 warnings 1 8 Copier Problems Solution Chart 8 15 Copy 3 1 Copying Procedure 3 2 Loading the Originals 3 4 Copy Features 2 Sided Copy 3 10 Lighten Darken 3 8 Original Type 3 9 Output 3 11 Reduce Enlarge 3 11 Resetting Copy Features 3 12 Select the Copy features 3 6 Standard 3 8 Copy Fax Scan Key 3 2 Copying Procedure 3 2 Counters Information 9 18 Customer Replaceable Units 7 5 Drum Cartridge 7 11 Toner Cartridge 7 5 7 6 Customer Support Telephone Number 8 11 D Date and Time setting up 2 23 Delayed TX 5 33 Department Control Manage 5 45 Print 5 44 Set 5 43 Document Prepare for Fax 5 2 Document Load 3 5 5 3 5 8 5 10 Drum Cartridge 7 11 Cleaning the OPC Drum 7 11 Replacing the Drum Cartridge 7 12 Drum Cartridge installing 2 13 Dual Job 5 42 E Editing Numbers or Names 2 10 Energy Star A 9 Enter the Quantity 3 6 Entering Characters Using the Numeric Key pad 2 9 Error Messages 8 12 Expected Toner Cartridge Life 7 5 F Fax 5 1 Fax Duplex 5 49 Fax Mode 5 15 Fax Specification B 3 FaxCentre F12 TWAIN Scanner Program 6 2 Faxing Problems Solution Chart 8 20 Features Copy Features 3 8 Features Copy 2 Sided Copy 3 10 Lighten Darken 3 8 Original Type 3 9 Output 3 11 Reduce Enlarge 3 11 Resetting Copy Features 3 12 Finding Information 1 2 Firmware Update Tab 9 19 G General Specification B 5 Group Dial Edi
65. eta hots aad edie 3 8 Original Type nesie iiie E eee a en ea 3 9 Original Type Options 3 9 1 2 Sided COPY 22222 nai qe Meta ranlairen ide 3 10 1 2 Sided Copy Options cececeeeceecceceeee cette eeeeeeeaeaeeeeeeeeeeeeeeeeeeeaes 3 10 Collated srce cients ee eel E EE EEES AS 3 11 Reduce Enlarge 4 ra E a A 3 11 Resetting the Machine to the Factory Settings cceeeeeeeeeeeeeeees 3 12 P TER A lee A ee en eaa 4 1 Printing a Document from an Application 4 2 Printer Settings oneen rapinaa termes ete ren and teens cnrerec es 4 3 Accessing Printer Settings 2 0 0 0 ccccceeeseeeeeeeeeecieeeeeeeineeeeeeteeeeessieeeeeeeeea 4 3 Windows 95 98 Me nersini as e e A A Na aaia 4 3 Windows NTA Q crient ann n a r 4 4 Windows 2000 XP us 4 4 Printer Properties Tabs 4 5 Printer Properties Buttons and Icons 4 6 Ed PR ER IE 5 1 Sedmog a Fakora E nn nn Mel AANEEN sente en ten res 5 2 Preparing Documents for Faxing ccceeceeeeeeeeeeeeeenneeeeeeeeneeeeeeetieeeeeee 5 2 Howto sonda Fax frites Patins mnt in Rent 5 3 Adjusting Document Settings 5 5 RESONON 2 5 iiss sect mme aes en rate ne ee mie 5 5 Lighten Dako maronii anae ae EE NAE E tnt 5 6 Original Types sr nr A T 5 7 Sending a Fax Automatically 5 8 Sending a Fax Manually cra ara eea E a E ss 5 10 Confirming Transmi
66. fter the service warranty period If unauthorized repair is performed the remainder of the warranty period is null and void If you find the telephone line is damaged or the telephone company notifies you that your machine is causing damage disconnect the machine from the telephone line and call for service Do not reconnect the machine until necessary repairs are made The telephone company will where practical notify you when they need to temporarily disconnect service However if action is reasonable and necessary but prior notice is not practical they may still temporarily disconnect your service In such cases they must Immediately notify you of their temporary action Reconnect service when the source of damage is removed Inform you of your rights to bring a complaint to the FCC under FCC rules The telephone company may make changes to its communications facilities equipment operations or procedures Such action must be reasonable required in the operation of their business and consistent with FCC rules They must give you prior written notification if the changes can Make your machine incompatible with their equipment Require modification or alteration of the machine Otherwise physically affect performance of the machine WARNING When programming emergency numbers and or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call bef
67. g the originals into the document NN feeder NS SS gt If necessary adjust the Document sliding document guides to guides the size required gt Insert the originals neatly into the document feeder face down The first page should be atthe bottom with the headings towards the left or back of the machine gt Align the stack to the left and against the rear edge ofthe document feeder tray Adjust the guides to just touch the edges of the originals 4 Enter the Copy Features There are four standard features available using keys located on the Control Panel A fifth copy feature Reduce Enlarge is accessed through the menu system If you do not adjust any setting the machine will make a copy with the following features Lighten Darken Normal Original Type Text 1 2 Sided Copy OFF Collated OFF Reduce Enlarge 100 For a more detailed explanation of the standard Copy features available please refer to the following pages Lighten Darken page 3 8 Original Type page 3 9 1 2 Sided Copy page 3 10 Collated page 3 11 Reduce Enlarge page 3 11 5 Enter the Quantity Up to 999 copies can be entered using the numeric keypad gt Use the numeric keypad to enter the number of copies required aan TE JO S656 gt If necessary press Stop Clear Do on the control panel to clear e oo the Entered quantity and enter a
68. ged or poorly made envelopes Guidelines for Special Media Ensure you read any instructions that come with your special paper These instructions provide important information regarding how to achieve the highest print quality with these papers It is recommended that you feed special paper types one sheet at a time Only use the special media recommended for use in laser printers To prevent special media such as transparencies and label sheet sticking together remove them from the exit tray as they are printed Place transparencies on a flat surface after removing them from the FaxCentre Do not leave the film in the paper tray for long periods of time Dust and dirt may accumulate on the film resulting in spotty printing To avoid smudging caused by fingerprints handle transparency film and coated paper carefully To avoid fading do not expose the printed film to prolonged sunlight Store unused media flat Do not remove papers from their protective packaging until you are ready to use them Store unused media at temperatures between 15 to 30 degrees centigrade 59 and 86 degrees fahrenheit The relative humidity should be between 10 and 70 Do not load more than 10 sheets of special media into the Bypass Tray at a time Verify that the labels adhesive material can tolerate fusing temperature of 200 C 392 F for 0 1 second Make sure that there is no exposed adhesive material be
69. h entry is preceded by one of three letters T for one touch dial S for speed or G for group dial number These letters tell you how the number is stored gt When the name and number you want appears on the LCD display press Start or Enter to dial Searching with a Particular First Letter gt Press Search Delete gt Press the button labelled with the letter you want to search for A name beginning with the letter appears on the LCD display gt For example if you want to find the name MOBILE press the 6 button which is labelled with MNO gt Press or y to display the next name in the list gt When the name and number you want appears on the LCD display press Start or Enter to dial Mailbox Faxing The FaxCentre provides mailbox communications with any compatible remote machine using ITU T standards ITU T is an international fax industry standards organization Using the Confidential Faxing function requires that the mailbox numbers be setup on the mailbox station before a document can be stored at that station The ITU T mailbox numbers are also used as the FaxCentre Sub address Documents can be stored in mailboxes on your local machine or remote machines to be retrieved by others Depending on the type of mailbox you choose you can control the number of times a document can be polled and by whom The following types of mailboxes are available gt Confidential Mailbox
70. h specific regard to lasers the equipment complies with laser product performance standards set by governmental national and international agencies as a Class 1 Laser Product It does not emit hazardous radiation as the beam is totally enclosed during all phases of customer operation and maintenance FCC Regulations Send Header Requirements Federal Communications Commission FCC regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the transmission The message must clearly contain an identifier and telephone number for the entity business or individual sending the message This facsimile machine provides the local ID and name features required for the FCC regulation To satisfy the FCC regulation the telephone number and name must be included with the printed document To comply with the FCC rules carefully read and follow the instructions listed in this document to program the local ID and name Data Coupler Information This Xerox machine contains an internal data coupler Its use is restricted by the FCC Federal Communications Commission To comply with the FCC rules you must carefully read and follow the instructions listed below This equipment complies with Part 68 of the FCC rules On the rear of this equipment is a label that contains among other information the FCC registration number and Ringer Equivalence Number REN If reques
71. he display then press Enter gt Press the or navigation keys repeatedly until SET UP is displayed on the lower line then press Enter gt Press 2 to delete a mailbox The LCD prompts you to enter a number for the mailbox gt Enter a number for the mailbox using the number keypad then press Enter gt If the mailbox has been password protected enter the security password then press Enter gt Enter 1 to confirm the deletion or 2 to exit If you choose to exit the LCD returns to Standby mode Storing Documents in your Mailbox You can scan documents on the FaxCentre and store them in a mailbox When you store a mailbox document the fax machine displays MAIL total number received and the mailbox name in the lower line of the display When the document has been stored in the machine the LCD will display the total memory usage before returning to the mailbox menu gt Feed the document s face down into the ADF gt Adjust the document settings if necessary For details see Adjusting Document Settings on page 5 5 gt Press Menu Exit and then repeatedly until 4 MAILBOX appears on the display then press Enter gt Press the or navigation keys repeatedly until STORE is displayed on the lower line then press Enter The LCD prompts you to enter the mailbox number v Enter the desired number using the number keypad The document is scanned an
72. he drum cartridge as described above then take the following steps to reset the drum counter v Press Menu Exit and then y repeatedly until 9 MAINTENANCE appears on the display then press Enter gt Press the or navigation keys repeatedly until NEW DRUM is displayed on the lower line then press Enter gt Press the or navigation keys to display YES then press Enter Loading Media Always use print media that meets the guidelines for use with this FaxCentre Using a print media that is not recommended may cause paper jams or print quality problems Media can be loaded in the Paper Cassette or in the Bypass Tray The table below identifies the Media Sizes which can be used in the Paper Cassette and Bypass Tray and the capacities which can be loaded Input Source Capacity Media Size Paper Cassette 1 Paper Cassette 2 Bypass Tray Plain paper Letter 8 5 x 11 inch YES 550 YES 550 YES 100 Legal 8 5 x 14 inch YES 550 YES 550 YES 100 Executive 7 25 x 10 5 inch NO 0 NO 0 YES 100 A4 210 x 297 mm YES 550 YES 550 YES 100 B5 182 x 257 mm NO O NO O YES 100 A5 148 x 210 mm NO O NO O YES 100 Envelopes No 9 8 5 x 11 inch NO O NO O YES 10 No 10 8 5 x 14 inch NO O NO O YES 10 C5 6 38 x 9 37 inch NO O NO O YES 10 DL 110 x 220 mm NO O NO O YES 10 Labels Letter 8 5 x 11 inch NO O NO O YES 10 A4 210 x 297 mm NO O NO O YES 10 Transpare
73. hed fax signal of the other party s fax machine press Start or Enter Confirming Transmission When the last page of your document has been sent successfully the FaxCentre beeps and returns to Standby mode If something went wrong during your fax transmission an error message appears on the LCD display For a listing of error messages and their meanings see LCD Error Messages on page 8 12 If you receive an error message press Stop Clear to clear the message and try to send the document again Using Toll Save Transmission If you have set a specific toll save time you can quickly set your document s to be sent at the preset time using the TOLL SAVE feature Using this feature you can take advantage of lower long distance rates at night for example The toll save end time is fixed to midnight 12 00 PM Therefore the toll save time slot is determined by the start time you specify If you have set 9 00 PM for the start time the document you set to use the toll save feature will be transmitted during the toll save time slot 9 00PM 12 00PM To set the Toll save start time gt Press Menu Exit on the control panel The display shows the menu with the first menu item 1 2 UP COPY indicated gt Press until 3 FAX FEATURE is indicated then press Enter gt Press the or navigation keys repeatedly until TOLL SAVER is displayed then press Enter gt Press either the orthe navig
74. ialing on Numeric Keypad Start Key page 5 18 gt Press Start If the SEND FROM MEM feature is set to ON default setting the document is scanned into memory and the display shows the memory capacity and the number of pages being stored in memory Sending a Fax Manually gt Remove all staples and paper clips before placing the originals into the document If necessary pull out this support feeder gt Adjust the document guide on Document the ADF to match the width of guides the document gt Insert the originals neatly into the document feeder face down CS You caninsert up to 50 sheets at a time The first page should be on the bottom with the headings towards the left or back of the machine v Align the stack to the left and against the rear edge of the document feeder tray Adjust the guides to just touch the edges of the originals v Adjust the document settings if necessary gt Press Manual Dial on the control panel You hear a dial tone if the telephone line is correctly connected gt Enter the remote fax phone number using the number a keypad To enter the number you can also press a one touch button Numeric Keypad Manual Dial Key Start Key or press Speed Dial and enter a speed dial number including a group dial number For details see Automatic Dialing on page 5 18 gt When you hear the high pitc
75. ide the margin you set it will print on two sheets of paper at the actual size If the document is within the margin and the Auto Reduction feature is turned ON it will be reduced to fit into the appropriate size paper discard does occur If the Auto Reduction feature is turned OFF or fails the data within the margin will be discarded Settings range from 0 to 30 mm MESSAGE CONF A report showing whether the transmission was successful how many pages were sent and more Options are ON OFF or ERR prints only when a transmission is not successful RX REDUCTION When receiving a document as long as or longer than the paper installed in your machine the machine can reduce the size of the document to fit the paper size in the FaxCentre F12 Use this feature if you want to automatically reduce an incoming page If the FaxCentre F12 cannot reduce the document to fit onto one page the document is divided and printed at actual size on two or more pages With Horizontal Reduction enabled the machine reduces an incoming document along the vertical axis only Option RECEIVE MODE Description Your product is set to automatically receive a fax There are several other receive modes available TEL In TEL mode automatic fax answering and reception is turned off To receive a fax manually pick up the external phone handset or press Manual Dial to accept the call You can hear voice or fax tone from the remote
76. ion The following topics are included System Setup Adjusting Speaker Volume Reports Clearing Memory ControlCentre 5 0 System Setup You can change various settings on the machine through the Machine Setup or Fax Setup menus Machine Setup Options Option Description TRAY 1 SIZE The printing paper size for fax reception you are loading in the tray LTR letter A4 or LGL legal TRAY 2 SIZE The printing paper size for fax reception you are loading in the Available only if you install an optional tray optional tray LTR letter A4 or LGL legal BYPASS SIZE The printing paper size for fax reception you are loading in the bypass tray LTR letter A4 or LGL legal AUTO JOURNAL A report with detailed information about the previous 50 communica tions operations including time and dates Optional settings are ON or OFF RECEIVE CODE The Receive Code allows you to initiate fax reception from an exten sion phone plugged into the EXT jack on the back of the FaxCentre If you pick up the extension phone and hear fax tones enter the Receive Code The Receive Code is preset to 9 at the factory Set tings range from 0 to 9 POWER SAVE The power save menu item lets you reduce power usage when the FaxCentre is idle The LCD display prompts you to choose the length of time the Fax Centre waits after a job is printed before it switches to a reduced power state The
77. ise Redials the last number in Standby mode or insert a pause into a fax Ce number in the edit mode Job Status Use to perform a switch hook operation such as call waiting Use to dial a number or enter alphanumeric characters eee O Bee O Gee 3 Allows you to use the FaxCentre as a copier O Allows you copy collated sets available in the Copy mode only sided Allows you to save paper by printing on both sides of a single sheet of O paper available in the Copy mode only pou Allows you to switch between paper supplies O 7 MenaExit Enters the menu functions in conjunction with the one touch buttons CD Also backs you up to the previous menu level or exits the menu 8 cs Scrolls though the menu items CoO D O Scrolls though the option available for the selected menu item In the Copy mode lt allows you to change the zoom rate and gt to change the number of copies 9 Confirms the selection on the display 10 ESI Engages the telephone line 11 Use to start a job In copy mode this will cause the display to show the copy options after loading a document 12 Use to stop an operation at any time Stop Clear 5 Entering Characters Using the Numeric Keypad gt When prompted to enter a letter locate the button labeled with the character you want v Press the button repeatedly until the correct letter appears in the display
78. keep a record of the telephone number Supplies Telephone Number Customer Replaceable Units Toner Cartridge Expected Cartridge Life The life of your toner cartridge depends on the amount of toner used in each printed job For instance when you print a typical business letter with about 5 page coverage you can expect a toner cartridge life of approximately 6 000 pages 3 000 pages only for the toner cartridge shipped with your machine The actual number may vary according to the print density of the page you print If you print a lot of graphics you may need to change the cartridge more often Toner Save Mode You can extend the life of your toner cartridge by using Toner Save mode The Toner Save mode uses less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs Use the instructions below to activate Toner Save mode gt Press Menu Exit and then repeatedly until 6 MACHINE SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until TONER SAVE is displayed on the lower line then press Enter gt Press the or navigation keys to select ON then press Enter to save the selection gt Press Enter to save the setting gt Pull the release latch 1 to open the side cover 2 Replacing the Toner Cartridge When the toner cartridge is near the end ofits life white streak
79. l automatically switches to Fax mode The current receive mode is displayed when the FaxCentre is in Standby mode MAR 26 2662 168 A9 GAAM FAX Current receive mode If you seldom use the fax line for voice conversations set your FaxCentre to receive a fax automatically by selecting the FAX mode Receiving Automatically in FAX Mode Your FaxCentre is preset to FAX mode at the factory If you have changed the fax mode take the following steps to receive faxes automatically gt Press Menu Exit and then repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until RECEIVE MODE is displayed on the lower line then press Enter gt Press the or navigation keys repeatedly until FAX is displayed on the lower line then press Enter When you receive a call the FaxCentre answers the call on a specified number of rings and receives a fax automatically To change the number of rings see System Setup on page 9 2 Receiving Automatically in ANS FAX Mode For this mode you must attach an answering machine to the EXT jack on the back of your FaxCentre gt Press Menu Exit and then repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until RECEIVE MODE is displayed on the lower line then press Enter gt Press the or navigati
80. lacing the Toner Cartridge When the toner eventually runs out only blank pages will print when a job is printed At this stage the toner cartridge needs to be replaced The LCD displays warning message TONER EMPTY gt Pull the used cartridge out gt Shake the new toner cartridge horizontally four or five times Save the box and the cover for shipping gt Slide the new toner cartridge in until it locks in place gt Turn the toner locking lever downwards until it locks in place gt Close the front cover then the side cover The FaxCentre returns to Standby mode If the machine was displaying Toner Low or Toner Empty you will be asked whether or not you have replaced the toner cartridge Answer YES if you have installed a new toner cartridge in the machine Setting Your FaxCentre to Send Toner Low Information If you set the Notify Toner menu option to ON when the toner cartridge needs to be replaced your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge This feature will be activated only when the phone number of the service company or the dealer is stored in your machine s memory Use the instructions below to activate this process gt Press Menu Exit and then repeatedly until 9 MAINTENANCE appears on the display then press Enter gt Press the or navigation keys re
81. ll the following number USA CANADA 1 800 928 6571 This XEROX product is certified by the following Agency using the Safety Standards listed Agency UNDERWRITERS LABORATORIES Standard UL 1950 3rd Edition Certification is based on reciprocity agreements which include requirements for Canada Regulatory Information FCC Part 15 Reference CFR 47 Part 15 Section 15 21 Laser Safety A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications to this equipment not specifically approved by the XEROX Corporation may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations WARNING Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Wit
82. locations or outdoors Do not place this product on an unstable cart stand or table The product may fall causing personal injury or serious damage to the product Slots and Openings in the cabinet and in the back and sides of the product are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The product should never be located near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided Never push objects of any kind into the slots of the product as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock Never spill liquid of any kind on the product Never remove covers or guards that require a tool for removal unless directed to do so in a Xerox approved maintenance kit Safety Standards Never defeat interlock switches Machines are designed to restrict operator access to unsafe areas Covers guards and interlock switches are provided to ensure that the machine will not operate with covers opened Do not put your hands into the fuser area located just inside the exit tray area as you may be burned Quality Standards The product is manufactured under a registered ISO9002 Quality system If you need additional safety information concerning this XEROX product or XEROX supplied materials you may ca
83. lows you to access locations 26 through 50 26 50 2 When an error occurs the lamp in the corresponding location on the 4 Status map turns on as well as the error indicator An the error message L status map appears on the display so that you can locate the problem For details on the meaning of the error messages see LCD Error Messages on page 8 12 FaxCentre F12 A x The paper is jammed in the exit area Turns on when a paper jam occurs To clear the jam see Paper Jams on page 8 3 a a a Turns on when the toner or drum almost runs out To replace the ra toner or drum cartridge see Toner Cartridge on page 7 5 and E Refer to Drum Cartridge on page 7 11 rror indicators Turns on when the input tray you are using is empty To load A paper see Loading Media on page 7 15 Turns on when an error occurs on the system ES Displays the current status and prompts during operation Adjust the resolution of the documents for the current job ca iiaia Use to adjust the contrast of the documents for the current job LS Siy Use to select the text type for the current job T sito Use to search for number in memory Also use to delete digit in the edit LA mode Use to store frequently dialled fax number and dial them using the speed number Also use to display alternatively the currently active and pending Speed Dial jobs d
84. ments that are of poor quality or contain photographs you can adjust the following features to ensure a higher quality Resolution Make sure that a document is loaded in the ADF v gt Press Resolution to increase sharpness and clarity By pressing Resolution repeatedly or using the navigation buttons you can choose between STANDARD FINE and SUPER FINE Resolution Key gt Press Enter Mode Recommended for STANDARD Documents with normal sized characters FINE Documents containing small characters or thin lines or for sending documents printed using a dot matrix printer SUPER FINE Documents containing extremely fine detail Super Fine mode is enabled only if the remote machine also supports Super Fine resolu tion See the Note below Lighten Darken gt Make sure that a document is loaded in the ADF gt Press Lighten Darken to compensate for the brightness or darkness of your faxed document By pressing Lighten Darken repeatedly or using the navigation buttons you can Lighten Darken Key choose from 5 contrast levels Set to darker mode when the document contains faint pencil markings or light print Set to lighter mode for dark print gt Press Enter Original Type Original Type setting is used to select the text type for the current copy or fax job To select the image type take the following steps gt Make
85. nal TX Poll You can program your FaxCentre to send documents in your absence when polled by a remote fax machine It is possible to use a poll code to prevent unauthorized polling of your fax machine When you secure your FaxCentre in this manner only those who know the poll code can poll your FaxCentre gt Feed the document s face down into the ADF gt Adjust the document settings if necessary For details see Adjusting Document Settings on page 5 5 gt Press Menu Exit and then w repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until POLLING is displayed on the lower line then press Enter gt Press the navigation key to display TX POLL on the LCD display then press Enter The LCD display asks you to enter a 4 digit TX poll code The poll code is preset to 0000 at the factory which represents no poll code TR POLL CODE CeGe8 gt If you want to use a poll code enter the desired 4 digit code except for 0000 and press Enter Or If you do not want to secure the transmission with a poll code press Enter when the display shows 0000 for the poll code or enter 0000 v The display asks you to store the document in the FaxCentre s bulletin memory gt Press the navigation key to switch between ON or OFF Then press Enter Select ON if you want store the docum
86. ncy films Letter 8 5 x 11 inch NO O NO O YES 30 A4 210 x 297 mm NO O NO O YES 30 Card stocks A6 105 x 148 5 NO O NO O YES 10 Post Card 4 x 6 inch NO O NO O YES 10 Hagaki 5 83 x 8 27 inch NO O NO O YES 10 a Depending on paper thickness maximum capacity may be reduced b If you are experiencing excessive jamming feed one sheet at a time through the Bypass Tray Using the Paper Cassette gt Pull open the paper cassette The paper cassette can hold a maximum of 550 sheets of 80 g m 20 lb plain paper Acceptable print media is plain paper with sizes ranging from A4 or 8 5 x 11 inch to Legal 216 x 356 mm 8 5 x 14 inch and weighing between 60 g m and 90 g m 16 Ib and 24 Ib Loading the Paper Cassette gt Push down on the pressure plate until it locks in position gt Adjust the rear paper guide to the required paper length It is preset to A4 or 8 5 x 11 inch size depending on country gt To load another size lift and insert the rear guide into the corresponding position Rear guide gt To remove and insert the rear guide turn it slightly to your right side then lift it While holding the rear guide at 70 angle insert it into the corresponding position and push it to your left side until it stands up completely gt Fan the paper and insert it into the cassette Page 7 18 Xerox FaxCentre F12 User Guide gt If loading letterhead paper load with the d
87. nning ControlCentre 5 0 9 12 RX Journal Print 5 48 9 9 S Safety Notes Appendix A A 1 Safety Standards A 3 Scan 6 1 Loading the Originals 6 3 Scanning Procedure 6 3 TWAIN Scanner Program 6 2 Scanner and Copier Specification B 4 Scanner Unlock Switch 2 2 Scanning Procedure 6 3 Select the Copy Features 3 6 Select the Paper Supply 3 3 Serial number location 1 4 Service Telephone Number 8 11 Service Calling for Service 8 11 Setting the Date and Time 2 23 Setting the Language 2 20 Setting the Local ID and Name 2 21 Setting up the Machine 9 1 Adjusting Speaker Volume 9 7 Changing the System Setup Options 9 4 ControlCentre 5 0 9 12 Installing ControlCentre 5 0 9 12 System Setup 9 2 Setting your Product to Send Toner Low Infor mation 7 10 Settings Tab 9 14 Software Installation 2 24 Solutions Copier Problems 8 15 Solutions Faxing Problems 8 20 Solutions Printing Problems 8 17 Solving Problems 8 15 Special Media Guidelines 7 25 Specifications Appendix B B 1 Fax B 3 FaxCentre F12 B 1 General B 5 Paper B 6 Printer B 2 Scanner and Copier B 4 Speed Dial Search 5 25 Store 5 21 Use 5 22 Standard Copy Features 3 8 Start key Press Start 3 7 System Defaults 9 1 System List Print 5 48 9 9 System Setup 9 1 9 2 Adjusting Speaker Volume 9 7 ControlCentre 5 0 9 12 Installing ControlCentre 5 0 9 12 System Setup Options Changing the System Setup Options 9 4 T TEL Mode 5 17 Text Type for Fax 5 7 Time and Date setting up 2 23
88. nter the master code to confirm the code is correct If you enter the wrong code the LCD prompts you to enter the Master code again gt Press the or navigation keys to display SET on the lower line of the display press Enter gt Enter the desired department number 1 50 using the number keypad then press Enter If the department number already exists in your memory the LCD displays DEPARTMENT NO ALREADY EXISTS and prompts you to enter the department number again gt Enter a name for the department then press Enter v For details on how to enter names see Entering Characters Using the Numeric Keypad on page 2 9 Or If you do not want to assign a name skip this step gt Enter 8 digit password Department code and press Enter The department code will be used to access the machine s operation when executing the department control mode gt To return to standby mode press Stop Clear Printing a Department Journal You can confirm the contents of the department registration with the Department Code list and the contents of the department management with the Department Journal To print the lists do the following gt Press Menu Exit and then repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until DEPARTMENT is displayed on the lower line then press Enter gt Press the or
89. o return to Standby mode press Stop Clear Adjusting Speaker Volume Use the following instructions to adjust the loudness of the speaker gt Ensure that the LCD displays date and time Fax Standby mode If not press Copy until FAX displays then press Enter gt Press Manual Dial You ll hear a dial tone gt Press the or navigation keys repeatedly until you find the required loudness The display shows the current volume level gt Press Stop Clear to save the setting and return to Standby mode Reports Various Reports and Lists are available on your machine The reports help you to monitor your machine and fax activity System Data for example Reports can be set up to include specific information or to print automatically Phone Book This report shows all of the numbers currently stored in the FaxCentre s memory as one touch dial speed dial group dial numbers and mail box Transmission Report This report shows information concerning transmission activities recently made Reception Report This report shows information concerning reception activities recently made Help List This report shows the FaxCentre s basic functions and commands to use as a quick reference guide Your FaxCentre automatically prints out the following pages to report some conditions System Data This list shows the status of the user selectable options After you change any setting print thi
90. ocuments are automatically stored in memory and sent to a remote station Use this feature to send your documents to multiple locations After transmission the documents are automatically erased from the memory gt Feed the document s face down into the ADF gt Adjust the document settings if necessary For details see Adjusting Document Settings on page 5 5 v Press Menu Exit and then repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until MEMORY TX is displayed on the lower line then press Enter gt Enter the number of the remote machine using the number keypad To enter the number you can also press a one touch button or press Speed Dial and enter a speed dial number including a group dial number gt Press Enter to confirm the number The display asks you to enter another fax number to send the document gt Press the or navigation keys to display YES or NO appropriately and press Enter You can add up to 25 destinations The document will be scanned into the memory before transmission The LCD display shows the memory capacity and the number of pages being stored in the memory The FaxCentre begins sending the document in order of the numbers you entered Fax Fowarding You can forward all faxes which you receive during a specified date and time period to a specified remote station This
91. on keys repeatedly until ANS FAX is displayed on the lower line then press Enter When you receive a call the answering machine will answer If the caller leaves a message the answering machine stores the message as it would normally If your FaxCentre hears a fax tone on the line it automatically starts to receive fax Receiving Manually in TEL Mode gt Press Menu Exit and then repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until RECEIVE MODE is displayed on the lower line then press Enter gt Press the or navigation keys repeatedly until TEL is displayed on the lower line then press Enter gt When the ringer sounds press Manual Dial gt If you hear a fax tone press Start The FaxCentre begins receiving a fax Receiving Fax in Memory Since your FaxCentre is a multitasking device it can receive faxes while you are making copies or printing If you receive a fax while you are copying or printing your FaxCentre stores the incoming fax in memory Then as soon as you finish copying or printing the FaxCentre automatically prints the fax Automatic Dialing The are four features enabling you to use automatic dialing These are gt One Touch Dialing gt Speed Dialing gt Group Dialing gt Searching for a Number in the Memory One Touch Dialing The 25 one touch buttons on the control
92. onnected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Environmental Compliance Energy Star XEROX Corporation designed this product to comply with the guidelines of the ENERGY STAR program of the Environmental Protection Agency As an ENERGY STAR Grog fl Partner XEROX has determined that this product meets the ENERGY STAR guidelines for energy efficiency Page A 10 Xerox FaxCentre F12 User Guide Appendix B Specifications The FaxCentre F12 adheres to strict specifications approvals and certifications These specifications are designed to provide for the safety of users and to ensure thatthe machine operates in a fully functional state Use the specifications listed in this chapter to quickly identify the capabilities of the machine This chapter includes Printer Specification Fax Specification Scanner and Copier Specification General Specific
93. operation Each time you press Job Status the current status of the two operations displays alternatively Department Control Mode For usage management your FaxCentre is equipped with Department Control Mode This is a security function and can restrict use with Department Codes If codes do not match this mode prevents operation You can also find out how long and by which department the FaxCentre was used Setting Department Before using the department control mode you have to register the master code and the department code and ID name for each department who will share the FaxCentre gt Master code 5 digit security code for the master who manages to control all departments registered gt Department number a number that identifies a department gt Department code 1 to 8 digit number for the department Unless correct department code is entered fax machine s operation can not be accessed with the exception of automatic receiving gt Press Menu Exit and then w repeatedly until 7 FAX SETUP appears on the display then press Enter gt Press the or navigation keys repeatedly until DEPARTMENT is displayed on the lower line then press Enter gt Press the or navigation keys to switch to YES in order to set the department code Choose NO if you do not want to set a department code gt Enter the desired master code using the number keypad Press Enter then re e
94. or under the wrong character by pressing lt or gt Press the correct number to overwrite the incorrect character If you press Search Delete all the characters are deleted Inserting a Pause With some telephone systems you must dial an access code 9 for example and listen for a second dial tone In such cases you must insert a pause in the telephone number You can insert a pause while you are setting up a Speed dial number To insert a pause press Pause Redial at the appropriate place while entering the telephone number A will appear in the display at the corresponding location Making Connections Use the following instructions to make the necessary connections required to install your Xerox FaxCentre F12 gt If required connect your answering machine and or telephone to the EXT jack gt Connect the Telephone Line Cord from the wall jack to the LINE jack gt Connect the USB Cable directly to your computer OR USB Cable CAUTION Shut down your computer before connecting the cable Parallel Port Cable gt Connect a Parallel Port Cable sold separately gt Connect the AC Power Cord to your machine and a power outlet Power ON OFF switch gt Switch the FaxCentre F12 power ON OFF switch to on Installing Drum and Toner Cartridges Using the instructions provided install the Drum and Toner cartridges gt Pull the release latch 1 to open the side cover 2
95. ore hanging up Perform such activities in the off peak hours such as early morning hours or late evenings Canadian Certification Notice The Industry Canada Label on the machine identifies certified equipment This certification means that the equipment meets certain telecommunications networks protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are c
96. over Page 8 6 Xerox FaxCentre F12 User Guide Paper Exit Area gt Press the release latch to open the side cover gt Open the front cover gt Pull down on the fuser lever This will release pressure on the paper Xerox FaxCentre F12 User Guide If jammed in the paper exit area PAPER JAM 2 appears in the display Page 8 7 Basic Troubleshooting gt Turn the jam remove lever in the direction of the arrow to move the paper to the exit area then gently pull the paper out through the exit area gt Push up on the fuser lever Page 8 8 Xerox FaxCentre F12 User Guide gt Turn the jam remove lever back to the original position gt Close the front cover 1 and the side cover 2 Xerox FaxCentre F12 User Guide Page 8 9 Basic Troubleshooting Duplex Jam Bypass Jam gt If BYPASS JAM displays and paper is loaded in the Bypass Tray pull the paper out of the machine and re load Page 8 10 If paper jam occurs in the duplexer DUPLEX JAM appears in the display gt Press the release latch to open the side cover gt Remove the jammed paper gt Close the side cover BYPASS JAM appears in the display when the machine does not detect paper in the bypass tray due to no paper or improper paper loading when you try to print using the bypass tray BYPASS JAM also may occur when the paper is not properly fed into the machine through the by
97. ox then press Enter A Confidential box will display SET_CONF_MBX on the lower line A Bulletin mailbox will display SET_BULL_MBX on the lower line The LCD prompts you to enter a number for the mailbox v Enter a number for the mailbox using the number keypad then press Enter If you enter a box number which has already been registered the machine displays MBOX EXISTS You will then be asked if you want to apply password security to the mailbox gt Press the or navigation keys to choose YES if you want password security applied to the mailbox or NO if not The LCD prompts you to enter a password gt Enter a numeric security password After you enter the password it cannot be verified Write it down and keep it in a secure location for your reference To change the password delete the mailbox and setup a new mailbox with a new password This password must be used to print the confidential documents gt Press Enter when the password number appears correctly The LCD prompts you to enter a mailbox name gt To assign an ID to the mailbox enter the name If not skip over this step gt Press Enter You can then choose to set up another mailbox or not gt Enter 1 to create another mailbox or 2 to exit If you choose to exit the LCD returns to Standby mode Deleting a Mailbox gt Press Menu Exit and then w repeatedly until 4 MAILBOX appears on t
98. panel lets you store frequently used fax numbers and automatically dial a number with one touch of a button Using the 26 50 button you can store up to 50 fax numbers on the one touch buttons Storing a Number for One Touch Dialing gt Press and hold one of the one touch dial buttons for about 2 seconds If you want to use one touch dial buttons from 26 to 50 press 26 50 then press and hold the one touch dial buttons for about 2 seconds The LCD display asks you to enter the fax number THEE T signifies you are assigning a one touch number and xx designates the selected one touch button If a number is already stored in the location you chose the LCD display shows the number to allow you to change the number To start over with another one touch button press Stop Clear gt Enter the number you want to store by using the number keypad and then press Enter To insert a pause between numbers press Redial Pause and a appears on the LCD display If you make a mistake while entering a number press Search Delete and re enter the correct number gt To assign a name to the number enter the desired name For details on how to enter names see Entering Characters Using the Numeric Keypad on page 2 9 Or If you do not want to assign a name skip this step gt Remove the clear cover and label gt Write information on the sheet and replace the sheet and cover You may w
99. pass tray Xerox FaxCentre F12 User Guide Calling for Service If the problem persists contact the Xerox Welcome Centre or your local representative The serial number of the machine will be required together with any relevant error codes For information on locating the serial number please refer to Customer Support on page 1 4 Customer Support Telephone Number The telephone number of the Xerox Welcome Centre or your local representative is provided at the time of product installation For your convenience and future reference please record the telephone number in the space below Welcome Centre or Local Representative Telephone Number Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Center 1 800 93 XEROX 1 800 939 3769 LCD Error Messages If an abnormal condition arises in the machine or an incorrect operation is performed a message indicating the nature of the error is displayed If this happens take the corrective action listed in the following table latched Display Meaning Solution BYPASS JAM The machine detects non feeding Load paper in the bypass tray from the bypass tray DOCUMENT JAM The loaded document has jammed Clear the document jam Refer to in the ADF page 8 2 DOOR OPEN The side cover is not securely Close the side cover until it locks into place DRUM WARNING The drum cartridge is near the end of life You should have a replacement cart
100. peatedly until NOTIFY TONER is displayed on the lower line then press Enter gt Press the or navigation keys to select ON then press Enter gt Enter the your customer number up to 20 digits then press Enter gt Enter the your customer name up to 40 characters then press Enter gt Enter the service fax number to which your FaxCentre sends the Notification fax message then press Enter gt Enter the serial number of your FaxCentre then press Enter Drum Cartridge The Drum Cartridge requires replacement when the Drum life warning is displayed after approximately 15 000 copies If you are experiencing streaks or spots on your prints there is an option for cleaning the drum CAUTION Do not expose the green drum to light for an extended period Never expose the drum to direct sunlight or touch the drum surface Damage or poor image quality may result Cleaning the Drum If you are getting streaks or spots on your print you may set the FaxCentre to clean the drum cartridge gt Ensure that paper is loaded gt Press Menu Exit and then repeatedly until 9 MAINTENANCE appears on the display then press Enter gt Press the or navigation keys repeatedly until CLEAN DRUM is displayed on the lower line then press Enter gt Press the or navigation keys to display YES then press Enter The LCD displays PRINTING PLEASE WAIT Th
101. peed dial number from a selected group or add a new number to the selected group gt Press Menu Exit and then w repeatedly until 3 FAX FEATURE appears on the display then press Enter gt Press the or navigation keys repeatedly until GROUP DIAL is displayed on the lower line then press Enter gt Press the navigation key to change the lower part of the display to EDIT and then press Enter gt Enter the group number you want to edit and press Enter The LCD display prompts you to enter a one touch or speed dial number If you want to delete a specific speed dial number or one touch dial number from the group enter the speed dial number or press the one touch button If necessary press 26 50 and one touch button The LCD display shows DELETE If you want to add a new speed dial number or one touch dial number enter the desired speed dial number or press the one touch button If necessary press 26 50 and one touch button The LCD display shows ADD gt Press Enter Repeat the steps to complete the edition gt Press Menu Exit when you finish editing If there is a name assigned to the group the name appears on the upper line of the LCD display Change the name if necessary and press Enter gt To return to Standby mode press Stop Clear Sending a Fax Using Group Dialing Multi Address Transmission You can send to a group simply by following th
102. plication Or gt Choose the Xerox FaxCentre printer from the Printers folder click the right mouse button then Enter Document Defaults from the drop down list Windows 2000 XP gt Choose File gt Print or File gt Page Setup command from within any Windows application Or gt Choose the Xerox FaxCentre printer from the Printers folder click the right mouse button then Enter Printing Preferences from the drop down list Printer Properties Tabs Print When the Printer Properties are displayed you can review and change settings for your print job Your printer s Properties window consists of 5 tabs Paper Image Quality Page Layout Watermark About If you access the Printer Properties through the Printers folder you can view more Windows based tabs as well as these 5 tabs For information on the Windows based tabs refer to your Windows User Guide Fi Xerox WCP 412 amp FC F12 PCL 6 Properties dzd Use printer s default E For details on the printer settings available on each tab please refer to the printer driver on line help Xerox FaxCentre F12 User Guide Page 4 5 Printer Properties Buttons and Icons gt Click OK when you have finished reviewing or making changes gt Click Cancel if you want to exit the tab menus without applying any changes gt Click Help to view the online Help feature and tab menu details gt Click the icon in the title bar Posi
103. r number in succession e g SS AA 777 enter one digit then move the cursor by pressing the button and enter the next digit If you want to insert a space in the name you can also use the button to move the cursor to skip the position gt Press Enter when the name on the display is correct You have now entered the System ID for your machine gt Press Stop Clear to return to standby mode Setting the Date and Time The current time and date are shown on the display when the machine is on and ready for faxing Standby mode The time and date are printed on all faxes you send gt Press Menu Exit on the control panel The display shows menu with the first menu item 1 2 UP COPY indicated gt Press until 6 MACHINE SETUP is indicated then press Enter gt Press the or navigation keys repeatedly until DATE amp TIME appears then press Enter gt Enter the correct date and time using the numeric keypad Day 01 31 Month 01 12 Year 00 99 Hour 00 23 24 hour mode 01 12 12 hour mode Minute 00 59 The date and time is entered and displayed in the following order MM Month DD Day YY Year HH Hour MM Minute You can also use or to move the cursor under the digit you want to correct then enter a new number gt To Enter AM or PM for 12 hour format press or gt Press Enter when the time and date on the display is correct If
104. rch 5 25 Store 5 19 Use 5 20 One Touch Sheet 5 20 Ordering Supplies 7 4 Orientation conventions 1 5 Original Type 3 9 Mixed 3 9 Photo 3 9 Text 3 9 Output 3 11 P Paper Cassette 7 16 Paper Specification B 6 Paper Supply Selecting 3 3 Paper Loading 7 15 Paper loading 2 16 Paper Media Guidelines 7 24 Paper Special Media Guidelines 7 25 Pause adding 2 10 Phonebook Tab 9 16 Phonebook Print 5 48 9 9 Poll 5 39 Prefix Dial Set 5 49 Press Start 3 7 Press the Copy Fax Scan Key 3 2 Print 4 1 Accessing Printer Settings 4 3 Printer Properties Buttons amp Icons 4 6 Printer Properties Tabs 4 5 Printer Settings 4 3 Printing a Document from an Application 4 2 Print Count 9 18 Printer Properties Tabs 4 5 Buttons amp Icons 4 6 Printer Settings 4 3 Accessing 4 3 Accessing from Windows 2000 4 4 Accessing from Windows 95 98 Me 4 3 Accessing from Windows NT 4 0 4 4 Printer Specification B 2 Printing a Document from an Application 4 2 Printing Problems Solution Chart 8 17 Priority TX 5 38 Problem Solving 8 1 8 15 Product Overview 2 1 Properties Tabs 4 5 Buttons amp Icons 4 6 Q Quantity 3 6 Quick pathway conventions 1 7 R Rebooting the Machine 8 22 Redial 5 33 Re distributing the Toner 7 8 Reduce Enlarge 3 11 Regulatory Information A 4 Replacing the Drum Cartridge 7 12 Replacing the Toner Cartridge 7 6 7 8 Reports 9 9 All Reports 9 9 Resetting Copy Features 3 12 Resetting the Machine 8 22 Resolution for Fax 5 5 Ru
105. rder to enter the department code gt Enter the master code using the number keypad then press Enter If you enter wrong code CODE MISMATCH TRY AGAIN appears in the display Try again with the correct code gt Press or repeatedly until MANAGEMENT appears on the display and press Enter gt To enable the department control mode press 1 To disable the department control mode press 2 gt To return to Standby mode press Stop Clear Or To clear department information continue gt Press Enter CLEAR DEPARTMENT is displayed gt Press 1 to clear the department journal Press 2 to clear the department code If you pressed 2 the LCD prompts you to select one between ALL and EACH If you select ALL all of the department codes is cleared If you select EACH the LCD prompts you to enter the desired Department code number When you enter the number and press Enter the number is cleared When the department control mode is enabled the Standby display shows ENTER DEPARTMENT CODE gt Unless you enter the correct department code you cannot use any feature except receiving gt To return to Standby mode press Stop Clear Or To Change the Master Code continue gt Press Enter M CODE xxxxx is displayed gt Select one between 1 DEL and 2 CHANGE If you press 1 the master code is deleted If you press 2 the LCD prompt
106. re era ir As ee Anne 1 7 NOTES ES Are Mat ta Seats ale ee nn aod a Aba en nl ie A 1 8 THUS ES er ee ne A Rendre ee 1 8 GaUtIONS Enr ane mt A nl dt An a 1 8 WaAmMINgS sr EE EENE A crue dr A EET 1 8 Related Information Sources ss 1 9 2 PROGUCL OvervieW nn Pin en 2 1 UnpackKings s ss RE TT 2 2 Identifying the Machine Components sn 2 4 Ont MIGW EE Re art eked Nees ual nt tiie ta tnt tt Ci M he 2 4 REAR VICW A E E A AET 2 5 Control Panel Components and Keys 2 6 Entering Characters Using the Numeric Keypad l 2 9 Keypad Character Assignment 2 10 Editing Numbers or Names 0 eeeeeececeeeeeeeeeeenceeeeeeeenaeeeeeeeaaeeeeeeenaees 2 10 Inserting a Pause munie bite 2 10 Making Connections 2 11 Installing Drum and Toner Cartridges 2 13 Loading Paper 2 16 Setting the Language ss ssssnsnnnnrse 2 20 Setting the Local ID and Name ss 2 21 Setting the Date and Time ss 2 23 Installing Software visio cc cecescseecceevecceeeveeescceeedvesseceededeeteceesdesvedeesesteetileeesis 2 24 Copying Procedure ss 3 2 1 Press the Copy Key sise 3 2 2 Enter the Paper Supply 3 3 3 Load the Originals 3 4 Automatic Document Feeder ADF 3 4 4 Enter the Copy Features 3 6 5 Enter the Quantity usines 3 6 G Press Startseite alert ed mA datant 3 7 Standard Copy Features sms 3 8 L ighten DarkKeni sss asie ee rate an te
107. ridge in stock Replace the Drum cartridge when copy print quality is degraded This may show up as dark marks on the edge of the page Refer to page 7 11 Laser Scanning Unit DUPLEX JAM Paper has jammed in the middle of Clear the jam Refer to page 8 3 2 sided printing FUSER ERROR There is a problem in the fuser Unplug the power cord and plug it unit back in If the problem still persists please call for service LSU ERROR A problem has occurred in the LSU Unplug the power cord and plug it back in If the problem still persists please call for service NO DEVELOPER The toner cartridge is not installed Install the toner cartridge Refer to feeding area CARTRIDGE page 7 5 NO PAPER The recording paper in the paper Load the recording paper in the cassette has run out paper cassette PAPER JAM 0 Paper has jammed in the paper Clear the jam Refer to page 8 3 Display Meaning Solution PAPER JAM 1 Paper has jammed in the fuser Clear the jam Refer to page 8 5 area PAPER JAM 2 Paper has jammed in the paper Clear the jam Refer to page 8 7 exit area TONER EMPTY The toner cartridge has run out Replace with a new toner The machine stops cartridge Refer to page 7 6 TONER LOW The toner is almost empty Take out the toner cartridge and gently shake it By doing this you can temporarily re establish printing operations RETRY REDIAL The machine is w
108. rint gt Choose Print or Page Setup from the File menu Ensure the FaxCentre F12 is Entered as your default printer Click Properties or Setup if you want to make any adjustments that are appropriate for printing your document gt Click OK to close the Properties dialog box gt After making any necessary changes to the printing parameters click OK to start the print job Printer Settings You can use your machine with all your Windows 95 98 2000 Me XP or Windows NT 4 0 applications Ensure you have set the FaxCentre F12 as the default printer for all your Windows operations Most Windows software applications allow you to make changes to the printer settings This includes settings that determine how a print job looks such as paper size paper orientation and margins Settings made in the application to create the document will usually override settings made in the printer driver Accessing Printer Settings You can access printer settings by using either of these methods Windows 95 98 Me gt Choose File gt Print gt Properties or File gt Page Setup command from within any Windows application Or gt Choose the Xerox FaxCentre printer from the Printers folder then Enter File gt Properties or Enter the printer icon in the Printers folder and click the right mouse button Windows NT 4 0 gt Choose File gt Print gt Properties or File gt Page Setup command from within any Windows ap
109. s list to confirm your changes Message Confirmation This report shows the fax number the number of pages elapsed time of the operation the communication mode and the communication results You can set up your FaxCentre to print the message confirmation report in one of the following ways gt Automatically after each transmission ON gt Automatically only if an error occurs during transmission ERR gt No report printed at all OFF You can print this report manually at any time you want Printing a Report gt Press Menu Exit and then repeatedly until 5 REPORTS appears on the display then press Enter gt Press the or navigation keys repeatedly until the required report is displayed on the lower line The reports are PHONE BOOK Phone book Report TX REPORT Transmission Journal RX REPORT Reception Journal e HELP LIST Help Report e SYSTEM DATA System Data Report e MSG CONFIRM Message Confirmation e SCHEDULED JOB Shows currently stored document gt Press Enter The selected report prints out Clearing Memory You can selectively clear information stored in your FaxCentre s memory gt Press Menu Exit and then w repeatedly until 8 MEMORY CLEAR appears on the display then press Enter gt Press the or navigation keys repeatedly until you see the item you want to clear e MACHINE ID your fax number and name are cleared from the FaxCentre
110. s memory e MACHINE SETUP restores all the user selectable options to the factory default PHONEBOOK clears the speed dial or group dial numbers stored in the memory TX RX REPORT clears all records of transmissions and receptions gt Press Enter The selected memory is cleared and the display asks you to continue clearing the next item gt Repeat the steps to clear another item Or To exit and return to Standby mode press Stop Clear ControlCentre 5 0 Using the Xerox FaxCentre F12 ControlCentre 5 0 you can set up fax system data options create and edit phonebook entries or view the information of your FaxCentre F12 machine on your desktop computer After setting up fax data options or creating phonebooks just click Apply on the ControlCentre 5 0 screen to download the new settings to your FaxCentre F12 machine Installing ControlCentre 5 0 When you install Xerox FaxCentre F12 software Xerox FaxCentre F12 ControlCentre 5 0 utility is automatically installed Running ControlCentre 5 0 Use the following instructions to run ControlCentre 5 0 gt Start your Windows software gt Click the Start button on your desktop computer gt From Programs Enter Xerox FaxCentre F12 then ControlCentre 5 0 The Xerox FaxCentre F12 ControlCentre 5 0 screen appears Using ControlCentre 5 0 The ControlCentre 5 0 screen provides five tabs Settings Advanced Phonebook Information
111. s or hue change will occur The LCD displays warning message TONER LOW When the TONER LOW message appears you can remove the toner cartridge and gently shake it to temporarily re establish the print quality Shaking the cartridge re distributes the remaining toner in the cartridge This procedure can only be performed once prior to changing the Toner Cartridge CAUTION When ordering a new Toner Cartridge make sure the correct cartridge is ordered for the FaxCentre F12 For assistance the FaxCentre number is displayed on the cartridge box CAUTION Do not shake an empty cartridge or hold it close to you Some toner residue might accidentally spill Do not shake the empty Toner Cartridge and return it to the machine to extend its use gt Open the front cover gt Turn the toner locking lever upwards to release the toner cartridge gt Remove the toner cartridge from the machine Xerox FaxCentre F12 User Guide Page 7 7 Maintaining the FaxCentre gt Gently shake the cartridge to distribute the toner evenly inside the cartridge gt Reinstall the toner cartridge then lock the lever gt Close the front cover then the side cover The FaxCentre returns to Standby mode gt Open the side cover then the front cover The side cover must be open to open the front cover gt Turn the toner locking lever upwards to release the toner cartridge To Re distribute the Toner Rep
112. s you to enter new master code gt Enter new master code and press Enter The LCD prompts you to enter the code again Enter the code again gt Press Enter and the master code is changed gt To return to Standby mode press Stop Clear Additional Features This section covers fax maintenance procedures These are gt Printing Reports gt System Data Settings gt Setting Prefix Dial Number gt Setting Fax Duplex gt Clearing Memory Printing Reports System Data Settings Your FaxCentre can print reports containing useful information System Data for example The following reports are available gt Phone Book gt Transmission Report TX gt Reception Report RX gt Help List gt System Data gt Message Confirmation gt Multi Communication Report gt Power Failure Report See Reports on page 9 9 for details of these reports and how they are printed Your FaxCentre has various user selectable system data options These options are preset at the factory but you may need to change them To find out how the options are currently set print the System list For details on printing the list see Reports on page 9 9 Setting Prefix Dial Number Setting Fax Duplex Clearing Memory You can set the prefix dial number up to 5 digits This dial number is to dial first before any autodial number is started It is useful to access PABX exchange gt Press Menu Exit
113. ssion eceeeeeceeeeee iera ENEAN 5 11 Using Toll Save Transmission 5 12 Receiving a Fax rent ne Di aA fret rennes Nvosian de 5 13 About Receive Mode siennes 5 14 Receiving Automatically in FAX Mode c ccccecceeeeeeeeeeeeeeseeneeeeeeeenaeees 5 15 Receiving Automatically in ANS FAX Mode 5 16 Receiving Manually in TEL Mode 5 17 Receiving Fax in Memory ss 5 17 Automatic Dialing sens 5 18 One Touch Dialing 52 42888 eases iad ees ane ete eee 5 19 Storing a Number for One Touch Dialing cceeeeeeeeeeteteeeeeeenaees 5 19 Sending a Fax using a One Touch Number 5 20 Using the One Touch Sheet 5 20 Speed Dialga a run ae oie 5 21 Storing a Number for Speed Dialing eceeceeeeeneeeeeeeettteeeeeeenaees 5 21 Sending a Fax using a Speed Number 5 22 Gtoup Maling eoira E E diese Name ten eastee te 5 22 setting Group Dial attentes tune etes 5 22 Editing Group Dial Numbers 5 23 Sending a Fax Using Group Dialing Multi Address Transmission 5 24 Searching for a Number in the Memory cceccecceeeeeeteeeeeeeeteeeeeeenaaees 5 25 Searching Sequentially through the Memory 5 25 Searching with a Particular First Letter 5 25 Mailbox Faxing 8 ni ini esse 5 26 Transmitting to a Remote Mailbox cc eeceeeeeeeeneeeeeeeenieeeeeeetaeeeeneenaees 5 27 Receiving to a MailboX ue eee eee ceeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaeeeeeeneaaeeeseeeaeees
114. stacking height limit Paper Type Stacking Height Limit Plain Paper 100 sheets or 9 mm 0 35 inch max Envelope 10 envelopes or 9 mm 035 inch max Transparency 30 sheets or 9 mm 0 35 inch max Label 10 sheets or 9 mm 0 35 inch max Cardstock 10 sheets or 9 mm 0 35 inch max a The height is measured with the stack of sheets laid without being touched by hands on a flat surface gt Lower the Bypass tray located on the right side of the FaxCentre gt Unfold the paper support extension as shown gt Prepare a stack of paper or envelope for loading by flexing or fanning them back and forth Straighten the edges on a level surface Page 7 22 NOTE Do not hit the bypass tray or rest your hands on it otherwise the tray may be damaged or detached from the FaxCentre NOTE Remove any curl on postcards envelopes and labels before loading them into the bypass tray Loading the Bypass Tray Paper Support Bypass Tray HINT For transparencies hold the transparencies by the edges and avoid touching the print side Oils from your fingers that are deposited on the transparency can cause print quality problems Xerox FaxCentre F12 User Guide gt Load the print material with the print side facing down and against the right edge of the tray gt Adjust the paper guide to the width of the stack of print material gt Ensure that you have not loaded too much print media
115. t 5 23 Search 5 25 Store 5 22 Use 5 24 Guidelines for Special Media 7 25 H Help List Print 5 48 9 9 Hints conventions 1 8 l Identifying the machine components 2 4 Information Sources 1 9 Information Tab 9 18 Inserting a Pause 2 10 Installing ControlCentre 5 0 9 12 Installing Drum and Toner Cartridges 2 13 Installing Software 2 24 Italic typeface conventions 1 7 K Keypad Character Assignment 2 10 Keys 2 6 L Language setting 2 20 Laser Safety A 4 LCD Error Messages 8 12 Lighten Darken 3 8 List Print 5 48 Loading Media 7 15 Loading the Bypass Tray 7 22 Loading the Paper Cassette 7 16 Media Guidelines 7 24 Special Media Guidelines 7 25 Using the Bypass Tray 7 21 Using the Paper Cassette 7 16 Loading Paper 2 16 7 15 Loading the Bypass Tray 7 22 Loading the Paper Cassette 7 16 Media Guidelines 7 24 Special Media Guidelines 7 25 Using the Bypass Tray 7 21 Using the Paper Cassette 7 16 Loading the Bypass Tray 7 22 Loading the Originals 3 4 6 3 Automatic Document Feeder ADF 3 4 6 3 Loading the Paper Cassette 7 16 Local ID setting 2 21 M Machine components 2 4 Machine Reset 8 22 Machine Specifications B 1 Maintaining the Product 7 1 Making Connections 2 11 Media Guidelines 7 24 Media Loading 7 15 Memory TX 5 35 Memory Clear 5 49 9 11 Message Confirmation Print 5 48 9 10 Meter Readings 9 18 Multi Communication Print 5 48 N Name setting 2 21 Notes conventions 1 8 Numeric Keypad 2 9 O One Touch Dial Sea
116. ted provide this information to your telephone company The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called In most but not all areas the sum of the RENs of all devices should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area WARNING Ask your local telephone company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can severely damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack You may safely connect the machine to the following standard modular jack USOC RJ 11C Use the standard line cord with modular plugs provided with the installation kit to connect it An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant Do not connect this machine to a party or coin operated phone line Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency This applies at any time during or a
117. time can be 5 10 15 30 or 45 minutes Select OFF to turn this feature off It keeps the FaxCentre ready to print with minimum warm up time ECM MODE Error Correction Mode compensates for poor line quality Options are ON or OFF If the line quality is poor transmission time may be increased when ECM is enabled Option REDIAL INTERVAL Description FaxCentre F12 can automatically redial a remote fax machine if it was busy Intervals from 1 to 15 minutes can be entered TIMEOUT REDIALS With this option you can set the timeout value for the machine to return to a default state by following these steps gt Select the required default state on the control panel for example copy mode 5 copies gt Select the System Setup menu option and scroll to timeout gt Select a Timeout value for 15 30 60 180 seconds or OFF gt Exit the menu system Specifies the number of redial attempts from 0 to 9 the FaxCentre F12 will attempt ANSWER ON RINGS Specifies the number of times FaxCentre F12 rings 1 7 before answering an incoming call SEND FROM MEM When enabled all fax transmission documents are automatically scanned into memory It will not be necessary to wait until documents in the Automatic Document Feeder are sent before you can send or store other fax jobs LOCAL ID When enabled the FaxCentre F12 automatically prints the page number and date and time of reception
118. tion Weight 22 5 kg 49 5 Ib Drum and Toner cartridges included Dimensions WxDxH 560 x 433 x 459 mm 22 x 17 x 18 inches Paper Specification Item Description Paper types Plain paper OHP film Label Envelope Card Postcard available Paper Type W x L mm W x L Inch Letter 215 9 x 279 8 5 x 11 Legal 215 9 x 355 6 8 5 X 14 JIS B5 182 x 257 7 17 x 10 12 A4 210x 297 8 27 x 11 69 Executive 184 2 x 266 7 7 25 x 10 5 A5 148 5 x 210 5 85 x 8 27 Paper sizes A6 card 105 x 148 5 4 13 x 5 85 Post Card 4x6 101 6 x 152 4 4x6 Hagaki 100 x 148 3 94 x 5 83 Envelope 7 3 4 98 4 x 190 5 3 88 x 7 5 Envelope COM 10 105 x 241 4 12x9 5 Envelope DL 110 x 220 4 33 x 8 66 Envelope C5 162 x 229 6 38 x 9 02 Custom 98 x 148 3 86 x 5 83 215 9 x 355 6 8 5 x 14 Item Input Source Description Source Media Types Sizes Thickness Paper Plain Paper A4 Letter Legal 60 90 g m Cassette Folio 16lb 241b Bypass Plain Paper A4 Letter Legal 50 160 g m Cassette Envelop Folio Executive 161b 43lb Transparency A5 B5 A6 Label Monarch 7 3 4 Cardstock COM10 9 C5 DL Custom Duplex Plain Paper A4 Letter Folio 80 90 g m Legal 20lb 24lb B5 means JIS and ISO Transparency film thickness 150 um see core media list Paper Label thickness 140 um see core media list Page B 8 Xerox F
119. tion the pointer over the parameter in question and click to see a pop up window explaining that parameter gt Click the Defaults button to reset the parameter values for current tab to their default settings i e before you made any pending changes 5 Fax This chapter contains information about the Fax function and the features available It gives step by step instructions on how to send and receive faxes using all the features and functions available The following topics are included Sending a Fax Receiving a Fax Automatic Dialing Mailbox Faxing Other Ways To Fax Additional Features Sending a Fax The procedures for sending a fax are as follows gt Preparing Documents for Faxing gt How to Send a Fax gt Adjusting Document Settings gt Sending a Fax Automatically gt Sending a Fax Manually gt Confirming Transmission gt Using Toll Save Transmission Preparing Documents for Faxing Use the following guidelines to prepare your documents for faxing gt Do not attempt to feed the following types of documents into the Automatic Document Feeder e carbon paper or carbon backed paper coated paper e onion skin or thin paper e wrinkled or creased paper e curled or rolled paper e torn paper gt Remove all staples and paper clips before feeding the document gt Make sure any glue ink or correction fluid on the paper is completely dry before loading the document gt
120. ts you to enter a mailbox number Enter the mailbox number using the number keypad and press Enter gt The fax machine prompts you to enter a password Enter the password using the number keypad and press Enter gt Dial the remote fax number using the number keypad To enter the number you can also press a one touch button or press Speed Dial and enter a speed dial number and press Enter gt If you want to send it at a later time enter the time you want your FaxCentre to send the document If not press Enter without entering the time The FaxCentre dials and sends the document immediately after being scanned into memory Press Enter then the document will be scanned into the memory The FaxCentre returns to Standby mode Receiving to a Mailbox Before receiving documents to a mailbox you have to set up the following gt Confidential or Bulletin Board mailboxes You can have up to 10 mailboxes in total gt The password for each mailbox gt The names for each mailbox If you do not want to assign the name you can skip this setup Setting up a Mailbox gt Press Menu Exit and then repeatedly until 4 MAILBOX appears on the display then press Enter gt Press the or navigation keys repeatedly until SET UP is displayed on the lower line then press Enter gt Press 1 to create a mailbox gt Press the or navigation keys repeatedly to choose the type of mailb
121. tween the labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to FaxCentre components Do not feed a sheet of labels through the FaxCentre more than once The adhesive backing is designed for one pass through the FaxCentre Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged 8 Basic Troubleshooting This chapter provides information for solving problems which may occur with your FaxCentre F12 Tables listing Error Messages and Codes problems and possible solutions are provided This chapter includes Document Jams Paper Jams Calling for Service LCD Error Messages Solving Problems Document Jams Input Misfeed gt Open the ADF top cover gt Pull the document gently to the right and out of the ADF gt Close the ADF top cover gt Feed the documents back into the ADF Page 8 2 If a document jams while it is feeding through the ADF DOCUMENT JAM appears in the display Details for clearing the three types of document misfeeds are given below Xerox FaxCentre F12 User Guide Paper Jams Paper Feed Area gt gt v Remove the paper cassette After you pull it out completely lift the front part of the cassette slightly up to release the cassette from the machine Remove the jammed paper by gently pulling it straight out

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