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Xerox 4220/MRP User's Manual

1. If the fax modem has failed Failed is reported 5 6 XERO X MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE TROUBLESHOOTING Fax mode Clock setup Send setup Receive setup The Fax Setup section of the Printer Configuration Report reports the following default fax settings Reports which mode is currently in place with the fax modem send and receive send only receive only disabled Reports the date and time currently set for fax reporting Reports how a fax is to be sent Redial count Reports the number of redial attempts currently in place Redial interval Reports the time period between redial attempts currently in place Transmission resolution Reports if the resolution for outgoing faxes is set at fine or standard Speaker Reports if the speaker is enabled or disabled Header Reports if a header is printed on outgoing faxes Reports how a fax is to be received Ring count Reports the number of rings to allow before answering on incoming faxes Input tray Reports which paper tray is selected as the default input tray for incoming faxes Automatic tray switching If enabled Enable Trays 4 1 2 3 is reported Output destination Reports which default output tray is selected for incoming faxes N Note If necessary refer to the Getting started chapter in the Xerox MRP Family 4220 MRP 4230 M RP O perator Guide for the procedures to print the rep
2. Setting the date In this example the date is set to O ctober 3 1995 10 03 95 M 1 Press the Main Menu key to enter the Main Menu MAIN MENU 1 PRINT MODE 5 2 Press the five key at the numeric keypad to direct scroll MAIN MENU 5 FAX SETUP L 3 Press the Enter key to enter the Fax Setup Menu FAX SETUP 1 FAX MODE 2 4 Press the Scroll Next key FAX SETUP 2 CLOCK SETUP L 5 Press the Enter key FAX SETUP CLOCK SETUP 1 DATE L 6 Press the Enter key FAX SETUP CLOCK SETUP gt gt ENTER DATE MO DY YR 01 01 95 0 through 9 7 Use the numeric keypad to enter the date FAX SETUP CLOCK SETUP gt gt ENTER DATE MO DY YR 00 00 01 FAX SETUP CLOCK SETUP gt gt ENTER DATE MO DY YR 00 00 10 FAX SETUP CLOCK SETUP gt gt ENTER DATE MO DY YR 00 01 00 FAX SETUP CLOCK SETUP gt gt ENTER DATE MO DY YR 00 10 03 FAX SETUP CLOCK SETUP gt gt ENTER DATE MO DY YR 01 00 39 FAX SETUP CLOCK SETUP gt gt ENTER DATE MO DY YR 10 03 95 L 8 Press the Enter key FAX SETUP CLOCK SETUP 1 DATE XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 4 9 FAX SETUP MENU Setting the time 0 through 9 MM This example would be done immediately after setting the date and sets the time to 1 10 p m 1 Press the Scroll Next key FAX SETUP CLOCK SETUP 2 TIME 2 Press the Enter key FAX SETUP CLOCK SETUP gt gt ENTER TIME HR MIN 00 00 3 Use the numeric
3. the beam is totally enclosed during all phases of customer operation and maintenance WARNING Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Be aware of all labels that warn you against removing panels or covers See the example below of a label located behind the front cover below the on off switch DANGER Invisible laser radiation when open and interlock defeated for service AVOID DIRECT EXPOSURE TO BEAM Instructions for safe service are in SERVICE MANUAL These laser warning labels are placed on panels that cover areas that are not operator servicable These panels are not to be removed Your Xerox equipment and supplies are designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Attention to the following notes ensures the continued safe operation of your equipment Do this Always connect equipment to a properly grounded power source receptacle If in doubt have the receptacle checked by a qualified electrician WARNING Improper connection of the equipment grounding conductor can result in electrical shock Always place equipment on a floor with adequate strength for the weight of the machine Always have your qualified service representative move or relocate the equipment XEROX MRP FAMILY
4. LPT2 CO M1 and so forth Make sure you have approximately 354 KB available on your hard disk to store the fax software files Be certain your printer is connected to the PC and on line Determine if simultaneously pressing AIt F1 the hot key combination used by the fax software is used in any other software you use If so you can select another hot key combination for the fax software during installation Make sure your MS DOS or Windows applications have a PostScript printer driver installed 1 2 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INSTALLATION Installation procedure 9 If you are using a fax printer connected to a network read Installing fax software on a network at the end of this chapter before proceeding with the installation procedure Selecting the hard disk and directory Fax software runs under MS DOS or Microsoft Windows environment N Note In either case run the installation program from the MS DOS prompt not from the M S DO S prompt within Windows Complete the following sections to install the fax software files Z Selecting the hard disk and directory Printer port selection User s Fax From Information screen Telephone Settings screen Test Fax Printer O ption screen Windows Installation screen Fax Pop up Menu for DOS Applications Automatic Loading O ption screen Readme File O ptions screen Note You must complete each section in the order g
5. Queue can t load because the configuration file PSFAX CFG is missing in the PSFAX directory You can run INSTALL to create a new PSFAX CFG file There is an error in the configuration file PSFAX CFG at the XXX line Could not find Fax Queue Control directory There is XXX unsuccessful fax job in the fax queue Use FAXMGR to reschedule or delete it Press ENTER to continue There are XXX unsuccessful fax jobs in the fax queue Use FAXMGR to reschedule or delete them Press ENTER to continue Problems encountered when using the fax software This program problem and solution is provided as a model for further troubleshooting information Problem The printer fails when try to send or receive a fax Solution The printer may have inadequate memory to support the fax software The printer must have a minimum of 8 MB of RAM to support the fax software 20 MB of RAM is recommended for better performance and for faxing longer documents XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 5 3 TROUBLESHOOTING Fax Setup menu error messages Table 6 1 The following messages are associated with the Fax Setup menu These messages appear on the control panel display of your printer when entering numbers Fax Setup menu error messages Fax Setup menu error messages ILLEGAL NUMERIC INPUT EXCEEDS 23 HOURS TO RETURN PRESS lt CLEAR gt ILLEGAL NUMERIC INPUT EXCEEDS 59 MINUTES TO RETURN PRESS lt CLEAR
6. Report An output destination is selected high capacity stacker that cannot accept output from the input tray already selected You have attempted to exit the Main Menu without resolving the conflict between Tray 5 as the default input tray which conflicts with the output destination selection top tray or high capacity stacker You have attempted to exit the Main Menu without resolving the conflict between the output destination selected top tray or high capacity stacker that cannot accept the size from the input paper tray selected Use Scroll keys or direct scrolling to 1 continue invalid entry is not changed You can continue to make changes to the Fax Setup but you must resolve this conflict before exiting the menu 0 exit to the previous step to select another output destination that can accept the output from the currently selected input paper tray Press the Clear C key You are returned to the top of the Fax Setup menu to select a different input paper tray or output destination Press the Clear C key You are returned to the top of the Fax Setup menu to select a different input paper tray or output destination The Hardware Status section of the Printer Configuration Report reports the following information on the status of the fax modem W hen the fax modem is installed and working properly Installed is reported When not installed N ot Installed is reported
7. Use the arrow keys to move through the entries and overtype the characters you want to change If you change XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 5 OPERATION Deleting a Phonebook entry the PostScript resolution enter a new password limited to 30 characters or less for the receiving fax printer 4 Press F10 for the Phonebook to activate your changes Broadcast fax Follow this procedure to delete an entry 1 Use the arrow keys to highlight the entry to delete 2 Press Delete A confirmation screen appears 3 Do one of the following Press Enter to verify deletion of this entry Press Esc to cancel the deletion and return to the Fax Phonebook screen A broadcast fax allows you to send a fax to multiple recipients in your Phonebook The fax software offers two ways to send a broadcast fax Select an individual entry in the Phonebook Use the Group Phonebook N Note To use this feature a memory resident PSFAXQ COM program must be loaded before loading PSFAX If you chose automatic loading during installation PSFAXQ COM loads automatically before PSFAX COM at the time your computer boots If you did not chose automatic loading you must run PSFAXQ COM before PSFAX COM in order to use the fax software broadcast features U sing the Phonebook to broadcast a fax Follow this procedure to use the phonebook to send a broadcast fax 1 Press F2 from the Fax Pop up menu to display the
8. Without Changing Windows option 3 9 software requirements 1 2 sounds dialing and ringing 2 13 Speaker option 4 5 speaker Printer Configuration Report 5 7 spooling fax jobs A 1 Standard resolution 2 10 Standard send resolution setting 4 5 storing information in Phonebook 2 5 Subject field 2 4 T Telephone Settings screen 1 5 to 1 6 Test Fax Printer O ption screen 1 6 time stamp 3 5 Time to Send field 2 9 Time to Send option 3 11 time stamped confirmation report 2 13 timeout settings 1 14 3 6 to 3 7 Timestamp each fax option 3 6 To Company field 2 13 To Name box 2 12 To Name field 2 4 2 13 tone dialing changing 3 1 establishing 1 5 to 1 6 Transmission Resolution option 4 5 transmission resolution Printer Configuration Report 5 7 Transmission Status Reports 3 5 transmissions see fax jobs tray runs out of paper 4 6 typing messages cover pages 2 13 U User s Fax From Information screen 1 4 wW warning description xi Windows Applications group 1 12 Windows Installation menu 3 9 Windows Installation screen 1 6 to 1 7 Windows Phonebook adding entries in Windows 2 14 to 2 15 broadcasting in Windows 2 15 broadcasting with Group Phonebook 2 16 creating Group Windows 2 16 using in Windows 2 14 Windows see Microsoft W indows environment XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE IN D EX 5
9. are blank or do not contain the desired information type your name and company name in these fields 9 Do one of the following Type the subject of your fax in the Regarding field Leave the Regarding field blank 10 Type a message of up to seven lines in the Cover N ote area or leave it blank Press the Tab key in the Cover N ote area to move down one line 11 Click on Send Fax to begin transmission As transmission begins you hear dialing sounds and the ringing of the telephone line at the fax printer if this feature is enabled After transmission is complete the printer prints out a time stamped confirmation report indicating whether the transmission was successful If the transmission did not succeed because of a busy signal for example try faxing again at a later time by following the steps above Printing a fax from a Windows application Folow these steps to print a document instead of sending a fax 1 Issue the PRINT command in your Windows application 2 Select Print on the Fax or Print dialog box Your job prints XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 13 OPERATION U sing the Phonebook in Windows Adding a Phonebook entry The Phonebook feature is available in both the MS DOS and Windows environments to simplify faxing The Phonebook database includes the same data whether you are in MS DOS or Windows The Phonebook is available to you from both the Fax or Print d
10. complete path is usually C PSFAX PSFAXCTL EXE The Fax Control Panel icon now appears in the Windows Applications group or other group you chose 6 Doubleclick on this icon to access the Fax Control Panel Some systems may require you to press Alt Esc prior to double clicking on the Fax Control Panel icon or it will not open 7 Select the appropriate Fax Control Panel option ON Enables the Fax or Print Dialog box in Windows OFF Prevents the Fax or Print Dialog box from appearing when you execute a Windows print command Loading the fax software in MS DOS If you want to remove the fax software from the Windows environment follow the procedures in the Administering the fax software chapter Do not attempt to undo the changes the install program made to your Windows files Do not delete the fax software files from the Windows directory The fax software must be enabled and loaded into memory before using it to send a fax from MS DOS applications Selecting the Automatic Loading Feature during the install program changes the AUTO EXEC BAT file to automatically load the fax software when you reboot your computer In order to use the software after installation reboot your computer To load the fax software manually from the MS DOS prompt follow the steps below If you did not install the software in the C PSFAX directory use the correct drive and directory name 1 Type C PSFAX PSFAXQ and press Ent
11. connected to an outside line You have supplied the required outside access codes on the Telephone Settings screen You specified the correct printer port After you have completed or skipped the Test Fax Printer O ption screen the Windows Installation screen appears If you are not running Windows or you do not want to install the fax software for Windows complete the following steps 1 Use the arrow keys to select Skip this step without changing windows and press Enter 2 Skip to the Fax Pop up Menu for DOS Applications section If you want to send faxes from Windows applications complete this procedure 1 Select Install the Fax Software into Windows and press Enter The program displays the directory in which Windows resides such as C WINDOWS C WIN or whatever your Windows directory is named XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 1 7 INSTALLATION A confirmation messages displays asking you to accept or change the Windows directory location 2 Do one of the following Press Enter to accept the displayed directory or Type in an alternate directory name and press Enter The install program copies the necessary program files and edits your Windows system files Confirmation of Windows Directory screen appears The install program tells you when it has completed installing Windows 3 Press Enter to continue Fax Pop up Menu for DOS Applications After you hav
12. examples illustrate how to change the fax software basic settings If you did not enable the Fax Pop up menu when you ran the install program you can enable it by running the install program from your hard disk 1 Continue with the install program until you get to the Pop up Menu for MS DOS Applications screen 2 Select Enable Fax Pop up menu for MS DOS applications and press Enter 3 Press Enter until the program exits to MS DOS 4 Do one of the following If you use automatic loading reboot the computer to load the fax software with the new settings or If you do not use automatic loading reboot to unload the software and type PSFAX PSFAX from the MS DOS prompt to load it your new settings Changing the hot key combination example This example shows you how to change the hot key combination for displaying the Fax Pop up menu 1 Continue with the install program until you get to the Fax Pop up Menu Hot Key Selection screen 2 Press the new hot key combination you want to use then press Enter 3 Press Enter until the program exits to MS DOS 3 2 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE ADMINISTERING THE FAX SOFTWARE 4 Do one of the following If you use automatic loading reboot the computer to load the fax software with the new settings or If you do not use automatic loading reboot to unload the software and type PSFAX PSFAX from the MS DOS prompt to load your
13. fax software job end timeout you will need to increase the network timeout setting also In that case contact the network administrator If you installed the fax software to work with a network select the network capture port as your printer port during installation In order to fax successfully set the application to output to the printer port the same as the network capture port N Note Do not set your application to print directly to the network queue if it has that capability 1 14 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 O peration This chapter explains how to use the fax utility to send faxes from an MS DOS based personal computer PC or Microsoft Windows environment Instructions include how to do the following Use the options provided in the Fax Destinations window Fax a document directly from the application software Add an optional cover page Send a fax to multiple locations broadcast fax using your phonebook Create a Group Phonebook for wide distribution Specify a time for a delayed fax transmission Edit fax options U sing the Fax Pop up menu Fax software works in background mode in the MS DOS environment Use a Fax Pop up menu to inform the system that a print job should be treated as a fax When you select to print a file within your application software the fax software tells the fax printer the job should be faxed rather than printed If you select to print a document wi
14. gt ILLEGAL NUMERIC INPUT EXCEEDS 12 MONTHS IN A YEAR TO RETURN PRESS lt CLEAR gt ILLEGAL NUMERIC INPUT EXCEEDS XX DAYS IN THE MONTH TO RETURN PRESS lt CLEAR gt ILLEGAL NUMERIC INPUT EXCEEDS 100 REDIALS TO RETURN PRESS lt CLEAR gt Result Reason Action Time hour entry exceeds 23 59 hours Press the Clear C key at the control panel Reenter the time hour entry must be a number between 1 and 23 Time minute entry Input exceeds 23 59 minutes Press the Clear C key at the control panel Reenter the time minute entry must be a number between 1 and 59 Date month entry exceeds 12 31 99 Press the Clear C key at the control panel Reenter the date the month must be a number between 1 and 12 Date Day entry exceeds 12 31 99 Press the Clear C key at the control panel Reenter the day the date must bea number between 1 and 31 Note Maximum Date Day entry for April June September and November is 30 and for February 28 fora regular year or 29 for a leap year Redial entry exceeds 100 Press the Clear C key at the control panel Enter a number between 0 and 100 ILLEGAL NUMERIC INPUT EXCEEDS 60 MINUTES TO RETURN PRESS lt CLEAR gt ILLEGAL NUMERIC INPUT EXCEEDS 10 RINGS TO RETURN PRESS lt CLEAR gt ILLEGAL NUMERIC INPUT LESS THAN 1 MONTH TO RETURN PRESS lt CLEAR gt Redial interval entry exceeds Press the Clear key at the 60 control panel Ente
15. items can be changed through the control panel The changes you make to these menu items become the default settings in place each time the printer is powered up Clock Setup The Fax Mode can be set to send and receive to send only to receive only or to be completely disabled through this menu item When disabled the fax modem board is completely non operational and does not answer any incoming phone calls or accept and fax modem jobs sent from the host computer The factory default is Send and Receive The time and date can be set to the current time and date with this menu item The fax modem board uses the time and date to stamp the arrival of a fax on the printed page if the Header option is enabled Date The date is entered in the following format Date MO DY YR W here MO is a one or two digit number that represents the current month For example 01 January 07 July and 12 December DY is a two digit number 01 through 31 representing the current day of the month For example if today is May 4 it is entered as 04 YR is a two digit number representing the current year For example the number 95 represents the year 1995 The factory default is set to 01 01 95 4 4 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE FAX SETUP MENU Time The time is entered in the following format Time HR MIN W here HR is a one or two digit number 01 through 24 representing the cu
16. keypad to enter the time FAX SETUP CLOCK SETUP gt gt ENTER TIME HR MIN 00 01 FAX SETUP CLOCK SETUP gt gt ENTER TIME HR MIN 00 13 FAX SETUP CLOCK SETUP gt gt ENTER TIME HR MIN 01 31 FAX SETUP CLOCK SETUP gt gt ENTER TIME HR MIN 13 10 4 Press the Enter key FAX SETUP CLOCK SETUP 2 TIME 5 Press the Main Menu key two times to return to the top of the Main Menu MAIN MENU 1 PRINT MODE 6 Press the Enter key to reenter print mode to begin printing Setting the redial count for a send configuration In this example the redial count is set to five 1 Press the Main Menu key to enter the Main Menu MAIN MENU 1 PRINT MODE 2 Press the five key at the numeric keypad to direct scroll MAIN MENU 5 FAX SETUP 4 10 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE FAX SETUP MENU 22 Press the Enter key to enter the Fax Setup M enu FAX SETUP 1 FAX MODE Press the Scroll N ext key two times FAX SETUP 3 SEND SETUP Press the Enter key FAX SETUP SEND SETUP 1 REDIAL COUNT Press the Enter key SEND SETUP REDIAL COUNT gt gt ENTER NUMBER OF REDIALS 000 Press the 5 key at the numeric keypad to enter the new redial count SEND SETUP REDIAL COUNT gt gt ENTER NUMBER OF REDIALS 005 Press the Enter key FAX SETUP SEND SETUP 1 REDIAL COUNT Turning the speaker off for a send configuration 4 In this example the speaker is turned off for
17. library sets includes the following manuals International U S Number Language Number 4220 MRP 4230 MRP Operator Guide 4220 MRP 4230 MRP System Administrator Guide 4215 MRP 4219 MRP 4220 MRP 4230 M RP Twinax Command Reference 4215 MRP 4219 MRP 4220 MRP 4230 M RP Coax Command Reference 4215 MRP 4219 MRP 4220 MRP 4230 MRP Intelligent Printer D ata Stream IPDS Configuration and Reference Guide 4215 MRP 4219 MRP 4220 MRP 4230 MRP PCL 5 and PostScript Printer Language Reference xk 720P13940 French Spanish German Italian Danish 720P12771 721P81071 Manuals are shipped with the options In the U S the Printer Language Reference for PCL 5 and PostScript is not shipped with the printer To order this document fill out and mail the Printer Language Reference Order Card found at the back of the System Administrator Guide The manual is shipped at no charge to you In RX this manual is shipped with the printer XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE B 1 RELATED PUBLICATIONS Publication 4220 M RP 4230 MRP Network Interface for N ovell O perator Guide 4215 MRP 4219 MRP 4220 MRP 4230 M RP Fax Modem for Macintosh O perator Guide 4215 MRP 4219 M RP 4220 MRP 4230 M RP Fax Modem for MS DOS O perator Guide 4220 MRP 4230 M RP AppleTalk Interface O perator Guide 4220 MRP 4230 M RP TCP IP O perator Guide 4220 MRP 4230 M RP EtherTal
18. loading fax software automatically 1 10 LPT1 1 2 1 11 M megabyte description xi memory computer 1 2 fax software 1 12 MS DOS conventional 1 8 unloading fax software 1 13 upgrades 1 2 A 1 menus Fax Manager 3 13 to 3 14 Fax Pop up 1 9 2 1 to 2 2 Fax Setup 4 2 W indows Installation 3 9 Message field 2 4 Microsoft Windows environment 1 2 changing after install 1 12 Fax Pop up menu restrictions 1 9 installation 1 11 to 1 12 remove fax software 3 9 sending a fax 2 12 to 2 13 system files 1 8 using fax software 2 11 to 2 13 modifying AUTO EXEC BAT file 1 10 1 13 3 9 5 2 to 5 3 MS DOS environment conventions used xii to xiii FAX Pop up menu 2 1 to 2 2 loading fax software 1 12 memory 1 13 mode redirection command 1 11 sending faxes 2 2 to 2 4 sending faxes from 1 8 MS DOS prompt 1 3 N names storing 2 5 network capture port 1 4 1 14 fax software installation 1 13 to 1 14 queue 1 14 spooler 1 13 New Program O bject window 1 12 notes description xi Number of retries option 3 5 Number of Rings Before Answer option 3 4 NVRAM 3 3 0 operating system 1 2 Options dialog box 2 17 output destination Printer Configuration Report 5 7 outside access codes changing in Windows 2 19 setting 2 10 to 2 11 outside calls 1 5 P passwords editing 3 8 Phonebook entries 2 5 PCL5 xi performance increasing A 1 phone numbers storing 2 5 Phonebook dialog box 2 16 Phonebo
19. name Company name and Fax number Telephone settings including specifying tone or pulse dialing and outside access codes Enabling or disabling the Fax Pop up menu Hot key combination used to display the Fax Pop up menu Displaying or printing the README file Windows installation or expunging Windows see the following note Automatic loading see the following note N Note It is quicker to change Windows installation and automatic loading with the INSTALL U program Please refer to the section Changing automatic loading and W indows installation with INSTALL U later in this chapter XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 3 1 ADMINISTERING THE FAX SOFTWARE Changing the basic settings with the install program Enabling the Fax Pop up menu 1 Type C PSFAX INSTALL at the MS DOS prompt This assumes that you accepted the default directory during the original installation otherwise use the appropriate path name 2 Press Enter 3 Continue pressing Enter to accept the current values and until you reach a screen you want to change 4 Make the changes you want 5 Press Enter until you return to the MS DOS prompt You can change the basic settings with the install program whether the fax software is loaded or not The change you make takes effect the next time you start the fax software This occurs by either rebooting your computer or issuing the PSFAX LOAD command The following
20. new settings Setting advanced options with INSTALL A The advanced install program INSTALL A is used to change some of the internal settings for the fax printer as well as some of the advanced settings for the fax software INSTALL A can do the following Print fax printer settings Edit fax printer settings Edit timeout settings Edit printer port redirection Edit fax printer password Running the INSTALL A program At the MS DOS c command prompt type PSFAX IN STALL A or use the appropriate path for your fax software installation The Advanced Installation O ptions screen appears Printing and editing internal settings The printer has a number of internal settings that are stored in its non volatile RAM memory NVRAM You can use INSTALL A to do the following Produce a Fax Settings Page showing your current settings Change the current settings Follow these steps to print a settings page 1 Make sure your printer is on and on line XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 3 3 ADMINISTERING THE FAX SOFTWARE 2 Select the Print Fax Printer Settings Page on the Advanced Installation O ptions screen 3 Press Enter The Fax Printer Settings Page showing your current settings prints from the default input tray and paper size Follow these steps to change the internal fax printer settings 1 Select Edit Fax Printer Settings on the Advanced Installation Options screen and p
21. select a printer port 1 Use the arrow keys to choose the port to which your printer is attached If your printer is installed on a network select the network capture port as the fax software printer port 2 Press Enter to continue After you have established the printer port selection the U ser s Fax From Information screen appears 1 4 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INSTALLATION Telephone Settings screen The information you provide in this screen appears on the cover page of each fax you send if you use a cover page Fields may be left blank The fax telephone number you specify does not have to be the same as the number you use to send faxes Follow these steps to create a fax cover page 1 Type your name and press Enter 2 Type your company name and press Enter 3 Type the fax telephone number for any responses you may receive and press Enter to continue After you have established your User s Fax From Information the Telephone Settings screen appears Use the Telephone Settings screen to supply any access codes required to place outside calls from your telephone system and to establish pulse or tone dialing You may specify up to nine characters The codes you specify are added before the fax telephone number when you send a fax The fax software recognizes the following characters for access codes Code Function 0 through 9 Dialing numbers and So
22. 03 horizontal by 196 vertical dpi default PostScript at least 300 dpi depending on the resolution of the receiving fax printer The fax software defaults to the resolution set for that recipient in the Phonebook unless you choose a different resolution in the O ptions dialog box 2 18 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION Follow these steps to change the resolution for the next fax transmission 1 2 3 Changing the outside access code Click on Options in the Fax or Print dialog box Select the desired resolution If PostScript is selected click on the Recipient s Fax Password box then type the password 30 characters or less Click OK During the install program you were asked to specify any outside access codes required by your telephone system You can use the Advanced Fax Options screen to override the codes specified for a particular fax job Follow these steps to change outside access codes 1 2 Click O ptions from the Fax or Print dialog box Click the Access Codes box The access code you specified during the install program appears in the Access Code field Edit the Access Code field as needed for the next fax transmission The fax software recognizes the following characters Code Function 0 through 9 Dialing numbers and Sound the tones corresponding to these keys on tone telephones Ww W ait for dial tone comma 2 second pause Squar
23. 1 to 2 12 Fax Phonebook 2 14 Group Phonebook 2 16 Options 2 17 Phonebook 2 16 Print 2 12 using with Windows 2 11 directories creating for fax software 1 3 Windows location 1 7 Display Broadcast Fax Job option 3 12 E Edit Fax Printer Password option 3 8 Edit Fax Printer Password screen 3 8 Edit Fax Printer Settings screen 3 4 Edit Printer Port Redirection option 3 8 Edit Timeout Settings screen 3 6 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INDEX 1 INDEX editing Group Phonebooks 2 7 Phonebook entries 2 5 enabling Fax Pop Up Menu 1 9 3 2 Enter a New Fax Password option 3 8 Enter Group Name dialog box 2 16 entering telephone numbers 2 3 Equipment Leakage Circuit Interrupter Residual Current Device v error messages Fax Setup menu 5 4 to 5 6 fax software components 5 1 to 5 2 Printer Configuration Report 5 6 to 5 7 PSFAXQ COM program 5 2 to 5 3 error messages 5 2 to 5 3 sending and receiving faxes 5 3 establishing pulse dialing 1 5 to 1 6 F fax board installing iii changing internal settings 3 3 to 3 4 confirmation page 2 3 cover page 1 5 identification of sender 3 5 initial settings 1 11 modem board 4 4 printer utility 1 1 setting clock 3 6 setting date 3 6 software files 1 2 software printer port 1 4 software redirection feature 1 11 Fax Confirmation dialog box 2 12 Fax Confirmation screen 2 4 Fax Control Panel 1 12 Fax Control Panel icon 1 12 Fax Co
24. BAT file to load the fax software automatically when you start your computer If you did not accept the default path name C PSFAX skip this step You may edit the AUTO EXEC BAT file later to add the fax software load commands Do one of the following Select U pdate the AUTO EXEC BAT File to load PSFAX automatically Do not select Automatic Loading if you are installing the software for a network connected printer Refer to Installing fax software on a network later in this chapter To remove PSFAX from the AUTO EXEC BAT select Skip This Step Without Changing the AUTOEXEC BAT File and press Enter to continue After you have completed or skipped the Automatic Loading Option screen the README File O ptions screen appears The README file contains information updates available after this operator guide was printed Itis a good idea to read it to see if it contains information pertinent to your current activity Follow these steps to complete the README File Options screen 1 Do one of the following To print the README file select Print the README File and press Enter If you do not want to print or read the file select Skip the README File and Continue with the N ext Screen and press Enter You may read the README file later with a text editor or by running the installation program again from your hard disk as described in Changing the fax software basic settings in the Administe
25. FAX MODEM FOR MS DOS OPERATOR GUIDE NOTICES Always use materials and supplies specifically designed for your Xerox equipment WARNING Use of unsuitable materials may result in poor performance and can possibly create a hazardous condition Always use a Xerox specified cordset with the Equipment Leakage Circuit Interrupter Residual Current D evice ELCI RCD Use caution when installing or modifying telephone lines Do not do this Never use an extension cord with the ELCI RCD Never use the ELCI RCD where water may enter the casing NOTICES U S configuration of ELCI RCD 1 Window 2 Reset button International configuration of ELCI RCD 1 Window 2 Reset button If power is interrupted to the printer follow these steps 1 Locate the safety device using the U S or International Configuration above 2 Check to see if a red flag displays in the window of the safety device 3 If the red flag does not display press and release the black Reset button The red flag displays and power is restored to the system If power is not restored by this procedure or if the device interrupts power to the machine again call your service representative vi XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE Table of contents Notices ii Safety iii Laser safety iv Operational safety iv Introduction xi About this
26. FAX cannot load because the printer port does not exist Indicates you specified a printer port when you ran install that does not exist on your system PSFAX cannot load because PrintCache is not already loaded Indicates you chose PrintCache as your printer port when you ran install but that PrintCache was not loaded when you tried to load the fax software Messages when unloading PSFAX CO M program Beginning to unload PSFAX PSFAX is not currently loaded You have tried to unload PSFAX COM but it was not loaded PSFAX is not the most recently installed memory resident program Unload the most recently installed utility first PSFAX COM must be the last memory resident program loaded in order to be unloaded using the PSFAX U command If not try unloading more recently loaded programs consult their manuals for information on unloading and then try issuing the PSFAX U command again If you cannot unload more recently loaded XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 5 1 TROUBLESHOOTING Messages for PSFAXQ COM program programs you must reboot without the PSFAX command in your AUTO EXEC BAT file to remove PSFAX COM from memory PSFAX encountered an error releasing its memory segment while unloading The fax software was unable to unload To unload you will have to reboot PSFAX is unloaded Unrecognized command The PSFAX command line switches are b use BIOS level data capture only
27. IDE OPERATION before loading PSFAX COM If you chose automatic loading during installation PSFAXQ COM is loaded correctly If you did not use automatic loading you must be sure to run PSFAXQ COM before PSFAX COM in order to use the delayed transmission feature of the fax software Follow this procedure to send a delayed fax 1 10 11 12 13 Press the hot key combination to display the Fax Pop up menu Press F3 to display the Advanced Fax O ptions screen Press the arrow keys to highlight the Delay option in the Time to Send field Press Enter to display the Delayed Fax screen Type the exact time to send the fax and press Enter Press the arrow keys to highlight AM or PM Press Enter when the desired time is set The Advanced Fax Options screen displays Select the fax resolution or add any outside access codes needed for this fax recipient from the Advanced Fax Options screen Press F10 The Fax Pop up menu displays On the Fax Pop up menu specify the Fax Number and Cover Page as you would for a normal non delayed fax transmission You can use your Phonebook or the Group Phonebook to set up a broadcast fax for delayed transmission When finished setting up the fax job press F10 Press Enter to confirm the fax Print the job in your application The job is faxed at the time you set for the delayed fax N Note For the delayed fax transmission to be sent your computer and fax printer must
28. Phonebook 2 Highlight the entry you want to include in the broadcast fax and press the Spacebar or Ctrl Enter to select the entry A triangular mark appears to the left of each entry selected To deselect a marked entry highlight the entry and press Spacebar or Ctrl Enter 3 When all the recipients are selected for the broadcast fax press F10 to return to the Fax Pop up menu A message appears indicating the number of recipients you selected 4 End the fax A fax copy is delivered to each recipient selected 2 6 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION Using the Group Phonebook to broadcast a fax Use the Group Phonebook to specify recipient groups frequently sent a broadcast fax Create a Group Phonebook by selecting a number of recipients from the Phonebook and assigning a group name To send a group broadcast select the group name from the Group Phonebook Creating a Group Phonebook entry I Press F2 from the Fax Pop up menu to access the Fax Phonebook screen Press F3 to display the Group Phonebook screen Press Insert to display the Change Group M embers screen Highlight the entry you want included in the group and press Spacebar to select it If you decide to deselect it press the same keys again Press F10 to display the Enter G roup N ame screen Enter a group name and press F10 This name can contain a maximum of 32 characters The Group Phonebook screen app
29. Sound the tones corresponding to these keys on tone telephones W W ait for dial tone comma 2 second pause Square brackets protect internal accounting codes credit card numbers and so forth Any number placed within the square brackets gets dialed but does not appear on the fax cover sheet or header N Note You can enter other numbers from the Advanced Fax Options menu to override the numbers entered during the installation program 5 You can select whether or not to send a cover page If you want to exclude the cover page press F10 and skip to step 11 If you wish to send a cover page select Yes in the Cover Page field and press Enter The Fax Cover Page screen appears XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 3 OPERATION 10 11 12 If you entered the recipient name of the in step 3 the name appears in the To Name field on the cover page You may enter a name now or change a name To edit the name press the arrow keys and type over the characters Press Backspace or Delete to delete the text The From Name and Company Name fields are inserted on the cover page automatically based on the information input during installation You may change that information by entering it again Press Enter after completing each field The Subject field is optional Enter information and press Enter to move to the next field The M essage field is also optional This field holds up to eight lin
30. XEROX Xerox MRP Family 4215 MRP 4219 MRP 4220 MRP 4230 MRP Fax Modem for MS DOS O perator Guide May 1995 720P12332 Xerox Corporation 701 S Aviation Boulevard El Segundo CA 90245 1994 and 1995 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 720P12332 Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Products and trademarks of other companies are also acknowledged Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be corrected in subsequent editions This document was created on the Xerox 6085 Professional Computer System using VP software The typeface is Optima Safety Notices Your optional fax board must be installed by a qualified service representative CAUTION This equipment generates uses and can radiate radio frequency energy If notinstalled and used in accordance with the installation requirements may cause radio interference to radio communications U S A Your printer has been tested and found to
31. Y FAX MODEM FOR MS DOS OPERATOR GUIDE 2 15 OPERATION Creating a Group Phonebook Method 1 Method 2 Use the Group Phonebook feature in Windows to specify groups of people frequently included in broadcast fax transmissions Create Group Phonebook entries by selecting entries from your Phonebook and entering a group name Then you can send a broadcast fax by simply selecting the group name from the Group Phonebook There are two methods of adding groups to the Group Phonebook 7 Click on Phonebook in the Fax or Print dialog box Select individuals you want to group from the Phonebook dialog box by clicking on each one Click Save as Group The Enter Group Name dialog box appears Type the new group name Select OK Click Phonebook in the Fax or Print dialog box Click Group in the Phonebook dialog box The Group Phonebook dialog box displays listing any groups previously created Click New Select individuals from the Phonebook to be in the new group by clicking on each one Click Save Enter the new group name in the Enter Group Name dialog box and select OK The Phonebook dialog box displays Click OK when finished U sing the Group Phonebook for a broadcast fax 1 Click on the groups to receive the broadcast fax from the Group Phonebook dialog box More than one group may be selected for the broadcast by clicking each group required Click OK The Phonebook dialog box displays wit
32. a send configuration Press the four key at the numeric keypad to direct scroll FAX SETUP SEND SETUP 4 SPEAKER Press the Enter key SEND SETUP SPEAKER 1 ENABLE Press the Scroll N ext key SEND SETUP SPEAKER 2 DISABLE Press the Enter key to turn the speaker off SEND SETUP SPEAKER 2 DISABLE x Followed by FAX SETUP SEND SETUP 4 SPEAKER XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 4 11 FAX SETUP MENU MM L 5 6 Press the Main Menu key two times to return to the top of the Main Menu MAIN MENU 1 PRINT MODE Press the Enter key to reenter print mode to begin printing 4 12 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 5 Troubleshooting This chapter provides the following information Error messages that may appear on your screen when you are loading or unloading the fax software Solutions to some problems you may encounter when you install and use the fax software e Printer control panel error messages Procedures for printing a Fax Setup Report Fax software error messages This section contains error messages that are displayed when an error occurs when loading or unloading any of the fax software components Explanations of error messages are provided when the message is not self explanatory Messages when loading PSFAX COM program PSFAS did not load PSFAX is already resident PSFAX requires DOS version 3 0 or later PS
33. aker The Speaker option determines if the speaker on the fax modem is on or off When the speaker is enabled the speaker is on for the first 10 to 20 seconds of each transmission The factory default is on Enable XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 4 5 FAX SETUP MENU Receive Setup Header The Header option enables or disables the printing of a header on the sent fax document The factory default is on Enable The Receive Setup options allow you to make changes to the settings which affect the incoming fax documents received at your printer The Receive Setup options include Ring Count Input Tray Automatic Tray Switching O utput Destination Ring Count The Ring Count option sets the number of rings the Fax Modem waits before answering the phone The number of rings is entered as one or two digits 1 through 10 The factory default is 2 Input Tray The Input Tray option determines the default input paper tray or trays to be utilized for a fax received Settings include Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 N Note If tray 4 is notinstalled tray 1 becomes the default tray Automatic Tray Switching The Automatic Tray Switching option determines if fax jobs feeding from a given tray switch to another tray of the same size when the first tray runs out of paper Settings include Enable Allows fax jobs to switch to other trays containing the same paper
34. ant for timeout 3 Press F10 to return to the Advanced Installation Options screen 4 Select Exit and press Enter Specifying the fax job end timeout If the printer stops receiving fax input for 20 seconds in the course of a job it considers the job to be over If you find that faxes that you send are being terminated prematurely you may need to change this value to a higher number This might happen if you are faxing from a graphics or database application that pauses to process more data while in the middle of printing N Note If the printer is installed as a network printer your Fax End Timeout setting must be less than your network timeout setting Follow these steps to change the fax end timeout 1 Press the arrow keys to highlight the Fax Job Ends When Idle For field on the Edit Timeout Settings screen 2 Type the number of seconds from 0 to 999 that you want for the timeout 3 Press F10 to return to the Advanced Installation Options screen XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 3 7 ADMINISTERING THE FAX SOFTWARE 4 Select Exit and press Enter Editing printer port redirection Usually fax software captures data from and sends data to the same port This is the port you specified as the printer port when you ran the install program If needed you can change this setting so that the fax software captures data from a different port than the printer port Follow these step
35. both be on and both PSFAXQ COM and PSFAX COM must be loaded at the time for the delayed transmission When itis time for the delayed fax transmission your fax printer is temporarily busy if you try to print XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 9 OPERATION Fax job resolution Setting outside access codes The fax printer is capable of sending faxes at the following three different resolutions Standard 203 horizontal by 98 vertical dots per inch or dpi Fine 203 horizontal by 196 vertical dpi PostScript at least 300 dpi depending on the resolution of the receiving fax printer The resolution normally used for fax transmissions is set to Fine by default If you use the Phonebook to specify a recipient for a job the fax software uses the resolution set in the Phonebook You can use the Resolution field of the Advanced Fax Options screen to change the resolution used for the next fax transmission Follow this procedure to set the resolution for the next fax transmission 1 From the Fax Pop up menu press F3 to access the Advanced Fax Options screen 2 Use the arrow keys to highlight the Resolution field you want to use and press Enter If you specify PostScript as the resolution the Fax Password screen appears 3 Type the password limited to 30 characters or less for the fax printer to which you are faxing get the password from the recipient and press Enter Note If the pas
36. comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment O peration of this equipment in a residential area is likely to cause interference In such cases the user at his or her own expense is required to correct the interference Canada This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian department of communications Les present appareil numerique n emet pas de bruits radioelectriques depassant les limites applicables aux appareils de Classe A prescitees dans le reglement sur le brouillage radioelectrique edicte par les ministre des communications du Canada Europe 50 Hz 220 to 240 V equipment This equipment has been tested and certified in conformance with European commission directive 82 499 ECC and VDE 0871 0875 Class A relating to radio frequency interference XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE iii NOTICES Laser safety O perational safety Your printer complies with appropriate safety standards Specifically regarding lasers the equipment complies with laser product performance standards set by governmental international and national agencies as a Class 1 laser product It does not emit hazardous light
37. d Installation O ptions 3 3 Automatic Loading O ption 1 9 Change Group M embers 2 7 Confirmation of Windows Directory 1 8 Delayed Fax 2 9 Edit Fax Printer Password 3 8 Edit Fax Printer Settings 3 4 Edit Timeout Settings 3 6 Fax Confirmation 2 4 Fax Cover Page 2 3 Fax Manager 3 12 Fax Password 2 5 Fax Phonebook 2 5 Fax Queue 3 11 to 3 12 Group Phonebook 2 7 Hard Drive Directory Selection 1 3 Hard Drive Selection 1 3 Import Export Phonebook 3 13 Phonebook Edit 2 5 Pop up Menu for DOS Applications 1 8 Pop Up Menu Hot Key Selection 1 9 Printer Port Redirection 3 8 Printer Port Selection 1 4 README File Options 1 10 Telephone Settings 1 5 to 1 6 Test Fax Printer O ption 1 6 User s Fax From Information 1 4 Windows Installation 1 6 to 1 7 send error messages 5 3 Send Setup options 4 5 to 4 6 send setup Printer Configuration Report 5 7 Send Receive Setup submenus 4 3 Set fax clock option 3 6 setting control panel automatic tray switching 4 6 date 4 4 default paper tray 4 6 error messages 5 4 to 5 6 interval between dials 4 5 modem speaker 4 5 output tray received faxes 4 7 printing sent fax headers 4 6 IND EX 4 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INDEX recall tries 4 5 rings before phone pickup 4 6 scans per inch 4 5 time 4 5 Daylight Savings Time 3 6 fax job resolution 2 10 outside access codes 2 10 to 2 11 timeouts 3 6 to 3 7 Skip This Step
38. e brackets protect internal accounting codes credit card numbers and so forth Any number placed within the square brackets gets dialed but does not appear on the fax cover sheet or header Click on OK or press Enter when finished This access code is used for the next fax transmission N Note Run the install program again from your hard disk to change the outside access code for all fax jobs Refer to the Administering the fax software chapter for further information XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 19 3 Administering the fax software You can change the fax software settings to suit your working environment and needs This chapter explains the following Run the install program from your hard disk to change your fax software basic settings Use INSTALL A to change fax printer settings and advanced fax software settings Use INSTALL U to Install the fax software in AUTO EXEC BAT file or windows Expunge the fax software Use the Fax Manager program to Display and control the Fax Queue Printa Fax Activity Log Import or export Phonebook data Changing the fax software basic settings Change any of the settings specified during the initial installation by running the install program from your hard disk and not from the original floppy disk The settings that can be changed are as follows Printer port selection From information such as the Sender
39. e completed or skipped the Windows Installation screen the Pop up Menu for DOS Applications screen appears N Note If you are only going to send faxes from Windows applications do not enable the Fax Pop up menu This saves about 35 KB of MS DOS conventional memory 1 8 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INSTALLATION Follow this procedure to install the Fax Pop up menu 1 2 Automatic Loading O ption screen Do one of the following Do not enable the Fax Pop up menu if you are only going to send faxes from Windows applications Skip to the Automatic Loading O ption screen section Enable the Fax Pop up menu press Enter The Pop Up Menu Hot Key Selection screen appears Do one of the following Press Enter to accept AIt F1 as the default hot key combination to display the Fax Pop up menu If you want to use another hot key combination do not try to edit the characters highlighted on the screen To change the hot key combination press the desired key combination and then press Enter You may also use triple combinations such as Ctrl Alt F1 Shift Alt x or Shift Alt Y After you have completed or skipped the Fax Pop up M enu for DOS Applications procedure the Automatic Loading Option screen appears XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 1 9 INSTALLATION READ ME File O ptions screen Use this screen to specify whether you want to modify your AUTO EXEC
40. e release environment space when loading PSFAX h show this help screen u unload the resident PSFAX K ENABLE FIX FOR KEYBOARD CTRL LOCK The message indicates you tried to use a command line switch that PSFAX COM doesnot recognize Only the above switches are recognized PSFAX cannot locate the home directory You can put the PSFAX directory in your PATH statement or use the SET PSFAX command before loading PSFAX to solve this problem For example SET PSFAX C PSFAX PSFAX PSFAX can t load because the configuration file PSFAX CFG is missing in the PSFAX directory You can run INSTALL to create a new PSFAX CGF file There is an error in the configuration file PSFAX CFG at the XXX line Indicates a problem with the configuration file created when you ran the install program Try running the install program again from the floppy to create a new CFG file Could not find PSFAX Queue Control directory Pop up menu is enabled press the pop up key to pop up Group and delayed transmissions enabled Fax Queue did not load Fax Queue is already resident Fax Queue requires DOS version 2 0 or later Fax Queue cannot load because the printer port does not exist Indicates you specified a printer port when you ran the install program that does not exist on your system Fax Queue cannot load because PrintCache is not already loaded Indicates you chose PrintCache as your printer port when you ran the install progra
41. ears with the new group name on the list Using the Group Phonebook for a broadcast message 1 Press F2 from the Fax Pop up menu to access the Phonebook Press F3 to access the Group Phonebook screen This screen lists the groups you have defined Click on the group name to send a broadcast fax to and press Enter Select more than one group by using Spacebar or Ctrl Enter Press Enter when your selections are made The Fax Phonebook screen appears with the members you selected You may add additional recipients from your Phonebook W hen all the recipients are selected press F10 The Fax Pop up menu appears and you may begin your fax Editing the G roup Phonebook entry Press F2 on the Fax Pop up menu to access the Phonebook Press F3 to access the Group Phonebook Highlight the group you wish to edit and press F2 The Change Group M embers screen appears with the selected members Highlight the name to be added to the group and press Spacebar To deselect a member highlight the selected entry and press Spacebar XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 7 OPERATION 5 When all changes are made press F10 U sing advanced fax options in MS DOS Several features in the fax software are accessed through the Advanced Fax Options screen These features include Delaying fax transmission until a specified time within the next 24 hours Choosing the fax job resolution O verriding
42. ect the PRINT command If you are faxing in PostScript resolution to another fax printer itis important that your documents use only those fonts N Note To avoid font substitution and undesired document reformatting documents faxed to other fax printers should use only the 35 base fonts available to all PostScript fax printers This note does not apply to documents sent to ordinary fax machines 2 Make choices in the Print dialog box of the application Select the entire document the current page or a range of pages to fax 3 Click on OK After a moment the Fax or Print dialog box appears 4 You have the option of selecting the To Name box and typing the recipient name This name is inserted on the Fax Confirmation dialog box and cover page if you use one 5 Click on the Fax Number box and type the destination fax number Include any special access codes needed to dial the fax number These are added to the outside access codes if any you specified during installation 6 To use a cover page select the Cover Page check box An X in the check box indicates that a cover page is used 2 12 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION 7 Click on Send Fax If you are not using a cover page skip to step 11 If using a cover page the Cover Page Settings dialog box appears 8 If desired type the name and company name of the recipient in the To Name and To Company fields If these fields
43. er 1 12 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INSTALLATION The PSFAXQ program uses approximately 10 KB of MS DOS memory and must be loaded prior to PSFAX in order to use the fax software delayed or broadcast features If you do not need these features omit step 1 2 Type C PSFAX PSFAX and press Enter Unloading fax software from system memory There are two ways to unload the fax software Each depends on the way the software was initially loaded If PSFAXQ COM and PSFAX COM were the last two memory resident programs loaded in the computer memory use the following fax software unload command to unload them 1 Type C PSFAX PSFAX U and press Enter 2 Type C PSFAX PSFAXQ U and press Enter You will see a message informing you that PSFAX COM was successfully unloaded If the message says PSFAX COM could not be unloaded Continue with step 3 3 If the fax software was not the most recently loaded memory resident software in the computer memory remove the load commands for PSFAXQ COM and PSFAX COM from your AUTO EXEC BAT file then reboot your computer Refer to the section Changing automatic loading and Windows installation with INSTALL U in the Administering the fax software chapter Installing fax software on a network To use the fax software on a network with a fax printer installed as a network printer load the fax software on a local workstation The procedure
44. es of text Use Tab to move to a new line Press F10 to exit the Fax Cover Page Screen The next screen is the Fax Confirmation screen This screen informs you that the next print job is faxed to the recipient you selected Press Enter to confirm and send the fax If you want to return to the Fax Pop up menu press Esc Press Esc again if you decide not to fax the next print job You are now returned to your document where you may issue the command you normally use to print your document If you have completed the previous menu the fax transmission begins When the transmission completes your printer prints out a time stamped confirmation report indicating the success or failure of the transmission If the receiving printer was busy your transmission may fail In such a case try faxing the job again at a later time 2 4 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION U sing the Phonebook in MS DOS Adding Phonebook entries You may use the Phonebook to store up to 1 000 names company names and fax numbers to which you frequently send faxes The Phonebook fills in several of the fields within the Fax Pop up menu and cover page and saves you time when transmitting a fax The Phonebook is used also to send a fax to multiple recipients at the same time Thisis called a Broadcast fax Access the Phonebook from the Pop up menu U sing the Phonebook to send a fax Follow this procedure to add en
45. for sending a fax is the same as if the printer were installed locally The following procedure defines the installation procedures that are necessary for this configuration Load order In order for the fax software to send data to the network the command to load the software must be issued after the command to load the network spooler or capture utility N Note Do not use the Automatic Loading option offered in the install program Use a text editor to place the commands to load PSFAXQ and PSFAX after the command that runs the network spooler or capture utility If the network capture or spooler command is run from a batch file instead of the AUTO EXEC BAT file modify the batch file to include the PSFAX command after the network capture or spooler command XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 1 13 INSTALLATION Timeout settings Printer port The job end timeout setting determines how long the fax software waits without receiving data from your applications before it terminates the fax job The fax software job end timeout setting must be less than the network timeout The default job end timeout is 20 seconds which is less than most network timeout settings Refer to the section Setting advanced options with INSTALL A in the Administering the fax software chapter N Note Only change the job end timeout if some of your jobs terminate before they are completed If you increase the
46. g hardware and software An IBM Personal Computer PC AT Personal System 2 or 100 percent compatible computer with a hard disk One high density 5 25 inch 1 2 MB disk drive or one 3 5 inch 720 KB disk drive MS DOS 3 1 or higher operating system or a compatible operating system and at least 640 KB of computer memory Optional Microsoft Windows 3 0 or 3 1 environments and a minimum 1 MB of computer memory 2 MB are recommended Fax software package for MS DOS that contains the following Program Disk Xerox MRP Family FAX Modem for MS DOS O perator Guide The following options if installed on your printer may increase performance when faxing and printing at the same time or when sending and receiving complex faxes A minimum of 8 MB RAM must be installed on your printer 20 MB of RAM is recommended for better performance and for handling large documents A high capacity hard disk drive to allow the spooling of fax jobs Follow these steps before beginning installation 1 Make a backup copy of the program disk Store the original disk in a safe place and use the backup copy Determine the hard disk drive on which to load the fax software files The default is drive C Select a name for the hard disk directory where the files load and make a directory MS DOS command MD C PSFAX The default directory name is PSFAX Identify the port that your printer is physically connected to LPT1
47. guide xi Conventions xi 1 Installation 1 1 Fax printer utility 1 1 Hardware and software requirements 1 2 Before you begin installation 1 2 Installation procedure 1 3 Selecting the hard disk and directory 1 3 Printer port selection 1 4 User s Fax From Information screen 1 4 Telephone Settings screen 1 5 Test Fax Printer O ption screen 1 6 Windows Installation screen 1 7 Fax Pop up Menu for DOS Applications 1 8 Automatic Loading O ption screen 1 9 README File Options screen 1 10 Initial settings 1 11 Serial port printer connections 1 11 Windows installations 1 11 Changing the Windows Installation 1 12 Loading the fax software in MS DOS 1 12 Unloading fax software from system memory 1 13 Installing fax software on a network 1 13 Load order 1 13 Timeout settings 1 14 Printer port 1 14 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE vii TABLE OF CONTENTS 2 Operation 2 1 Using the Fax Pop up menu 2 1 Sending a fax from a MS DOS application 2 2 Using the Phonebook in MS DOS 2 5 Adding Phonebook entries 2 5 Using the Phonebook to send a fax 2 5 Editing a Phonebook entry 2 5 Deleting a Phonebook entry 2 6 Broadcast fax 2 6 Using the Phonebook to broadcast a fax 2 6 Using the Group Phonebook to broadcast a fax 2 7 Using advanced fax options in MS DOS 2 8 Accessing the Advanced Fax Options sc
48. h members of your chosen groups tagged If there is no further need to modify the group list go to step 5 To add other individuals to the broadcast select them To deselect any individual entry that is tagged select it Click OK The Cover Page dialog box displays if you have chosen to use a cover page or the Fax or Print dialog box Click Send Fax 2 16 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION Fax options in the Windows environment Delaying fax transmissions The following features are available from the O ptions dialog box Changing outside access codes for one time only for the next fax Delaying fax transmission until a specified time within 24 hours Choosing the resolution for a fax job Each option is described below This feature gives you the option to delay transmission of a fax to selected individuals or groups For example you may choose to use this option to send a fax after business hours when the cost of telephone calls is lower If you change you mind about a delayed transmission access the fax queue using the Fax M anager utility in MS DOS With the Fax Manager you can change the transmission time of any job send it immediately or remove it from the queue For additional information see Canceling or rescheduling a delayed fax transmission section in the Administering the fax software chapter You can schedule a delayed transmission to seve
49. he printer attempts to complete a fax transmission the printer is busy and you are unable to print Retry interval 1 60 This specifies how long the printer waits between retry attempts if retries have been enabled Specify the number of minutes between retries from 1 to 60 Fax speaker on Y N This determines whether the printer speaker is turned on or off The speaker emits audible tones when you dial and allows you to hear whether a fax connection ismade You may turn the speaker off by selecting N in this field if your prefer not to hear the audible tones XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 3 5 ADMINISTERING THE FAX SOFTWARE Editing fax timeout settings Automatic Activity Report Y N The printer generates a log of recent fax activity every time the buffer to hold activity information gets full This log is useful for confirming that broadcast fax and delayed fax transmissions have been completed Use this setting to turn the Activity Report feature on or off Timestamp each fax Y N By default the printer includes a timestamp at the top of each fax page This small line of text indicates the time the fax was sent in the local time zone from which it was sent You may turn this timestamp off by selecting N in this field Set fax clock Time D ata The fax printer includes its own clock which is supported by a long life battery when the printer is off In general it shou
50. he text of the numbered step For example 1 Press the Enter key Reference to messages displayed at the control panel appear in text like this READY TO PRINT DRY INK IS LOW REPLACE SOON Procedure conventions MS DOS A keyboard key name is boldface with downstyle capitalization For example Press the Tab key A plus sign used between two key names indicates that these keys must be pressed at the same time For example Press the AIt A means that you should press and hold down the Alt key while you press the A key Names of files are displayed in uppercase italics for example PSFAXQ COM These are always in uppercase for example Type A IN STALL These always have downstyle capitalization for example Click on Delay Until W hen instructed to type information do so without pressing the Enter key W hen instructed to enter information type the information and press the Enter key References to window messages appear in text like this PSFAX COM could not be unloaded xii XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE Fax printer utility l Installation Each time you print within your MS DOS or Windows applications that support PostScript the laser printer fax utility gives you the capability to send your document as a high quality fax directly from MS DOS or Windows applications to compatible fax machines or fax printers anywhere in the world The fax printer utility Supplied
51. iage Return The following rules apply to this file format RESOLUTION is a single letter representing whether the fax resolution used is Fine F Standard S or PostScript P PASSWORD is the password used if the recipient has a fax printer If no Resolution code is present in the imported file the fax software ignores the remainder of the fields until a carriage return occurs This format must also be followed when importing data in ASCII comma delimited files You can export your Phonebook data as an ASCII comma delimited file use a text editor to sort or edit your data and then import the resulting file back into the Phonebook Before importing the data be sure to rename or delete the existing PSFAX DIR file because imported data is added to the end of that field if it is present Follow these steps to export Phonebook data in ASCII comma delimited format 1 Select Import Export Phonebook on the Fax Manager menu 2 Press Enter The Import Export Phonebook screen appears Select Export Press Enter Specify a filename for the file to be exported ON a ad Press Enter N Note If you do not specify a path for the exported file it is placed in the fax software directory XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 3 13 ADMINISTERING THE FAX SOFTWARE Follow these steps to import data into the Phonebook in ASCII comma delimited or Intel CAS format The Fax M anager automatically detects whe
52. ialog box and the Cover Page Settings dialog box 1 Click on Phonebook to display the Fax Phonebook dialog box from either the Fax Print or Cover Page Settings dialog box 2 14 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION 2 3 U sing the Phonebook for broadcast fax Click on New to display the Add a New Phonebook Entry dialog box Enter the name company name and the fax number of the recipient being added to the Phonebook To move between fields press the Tab key or use the mouse PSFAXQ COM must be loaded before starting Windows to send a broadcast fax 1 Prepare the document to be faxed from your Windows application When the document is ready to be faxed issue the PRINT command in the Windows application Click on Phonebook from the Fax or Print dialog box The Phonebook dialog box displays Do one of the following Select recipients from your Phonebook by clicking on each one Highlight each entry you want to select with the arrow key and press Spacebar to select it Click OK after you have selected all broadcast fax recipients The broadcast fax starts immediately if you have not chosen to use a cover page If you have chosen to use a cover page the Cover Page dialog box appears Fill in the fields as desired Click Start Fax Each broadcast fax recipient receives the same cover page with the appropriate name and company name filled in XEROX MRP FAMIL
53. ield 2 4 computer memory 1 2 requirements 1 2 unloading fax software 1 13 configuration examples printer control panel default input tray 4 7 to 4 8 disabling automatic tray switching 4 8 setting redial count 4 10 to 4 11 setting the time 4 10 turning speaker off 4 11 configuring with control panel automatic tray switching 4 6 clock setup 4 4 to 4 5 default paper tray 4 6 Fax Mode option 4 4 interval between dials 4 5 modem speaker 4 5 output tray received faxes 4 7 printing sent fax headers 4 6 recall tries 4 5 rings before phone pickup 4 6 scans per inch 4 5 Index Confirmation of Windows Directory screen 1 8 confirmation report 2 4 conventions xi default fax files 1 2 Cover N ote area 2 13 cover page 1 5 2 3 Cover Page check box 2 12 Cover Page dialog box 2 15 to 2 16 Cover Page Settings dialog box 2 13 to 2 14 creating directory hard disk 1 3 fax directory 1 3 Group Phonebooks 2 7 jobs in Windows 2 12 to 2 13 D Daylight Savings Time setting 3 6 default input paper tray 4 6 Delay option 2 9 Delay Until 2 18 Delayed Fax screen 2 9 delaying fax jobs 2 8 to 2 10 deleting Phonebook entries 2 6 Description field 1 12 dialing enabling tones 3 5 selecting method 1 6 transmission sounds 2 13 dialog boxes Add a New Phonebook Entry 2 15 Cover Page 2 15 Cover Page Settings 2 13 to 2 14 description conventions xi Enter Group Name 2 16 Fax Options 2 18 Fax or Print 2 1
54. ification of the sending machine Although it is not required to use a fax machine identification itis a good idea to do so in case the recipient needs to identify the the fax origin You can type a name and telephone number in the machine identification field up to 20 characters Transmission Status Reports The default value for Transmission Status Reports is set to Always This setting forces the fax software to print a report from the default input tray and paper size each time a fax transmission is attempted If Transmission Status Reports are not required change this setting to N ever Transmission Status Reports are important because they tell you whether your fax jobs were sent successfully N Note Change Transmission Status Reports to Never only if you have a compelling reason such as security to do so Number of retries 0 99 By default the printer does not attempt to retry a fax transmission if it cannot complete the transmission on the first try as a result of a busy signal or other problem You can change this setting to a maximum of 99 times to complete a fax transmission N Notes The fax utility cannot set the number of rings before answering higher than 99 However the printer control panel allows you to set this figure from 0 through 100 If you need to set the number of retries to 100 then follow the procedure in the Receive Setup section in the Fax Setup Menu chapter Each time t
55. indows To send a fax in the Windows environment use the Fax or Print dialog box to set up the fax The Fax or Print dialog box appears each time you issue the PRINT command in a Windows application A PostScript printer driver is required as the active Windows printer driver to send a fax Refer to your Windows documentation for information on how to select a printer driver If you are using a Windows application that uses non W indows printer drivers be sure a PostScript printer driver is selected in the application As described in Windows installations section in the Installation chapter you can install the Fax Control Panel icon to turn the Fax or Print dialog box on or off Making choices in the fax software dialog boxes The fax software dialog boxes follow standard Windows procedures for making choices and supplying information Use either a mouse or your keyboard to make selections To select an item with a mouse click on the item with the left mouse button Items in dialog boxes can also be selected by pressing Alt and the underscored letter in the item name When choosing multiple items from a list pressing the Spacebar has the same effect as clicking items XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 11 OPERATION Sending a fax from a Windows application Follow these steps to send a fax from a Windows application 1 Within your Windows application open the file to fax and sel
56. it option or by pressing Esc The Fax Manager options are described in the following sections The fax queue includes broadcast fax jobs and jobs for which you specified delayed transmission The fax queue also lists recent delayed and broadcast jobs that were not sent as scheduled because the computer or printer was turned off PSFAXQ COM or PSFAX COM was not loaded and so forth You can reschedule or delete jobs from the fax queue In the event broadcast fax jobs are delayed you can see which individuals from your Phonebook are set to receive the fax For each job in the fax queue the following information is shown To Name for a broadcast fax the number of recipients is shown 3 10 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE ADMINISTERING THE FAX SOFTWARE e Job Status Sent Delay or Failed and the data and time for transmission Canceling or rescheduling a delayed fax transmission To cancel or reschedule a delayed fax transmission complete the following 1 Select Display Fax Queue and press Enter The Fax Queue screen appears Jobs in the fax queue include jobs waiting to be sent and jobs that failed to be sent for any reason Failed jobs can be rescheduled as described in step 2 If the fax queue is empty a dialog displays the message Fax queue is empty Press Enter to proceed 2 Do one of the following To cancel a fax job select it and press Delete Confirm yo
57. ity stacker or An input paper tray Tray 1 2 3 or 4 is selected that will not feed to the current output destination due to the size of the paper in the input tray An output destination is selected top tray or high capacity stacker that conflicts with Tray 5 selection Use Scroll keys or direct scrolling to 1 continue invalid entry is not changed You can continue to make changes to the Fax Setup but you must resolve this conflict before exiting the menu 0 exit to the previous step to select another input tray that can be fed to the current output destination setting Use Scroll keys or direct scrolling to 1 continue invalid entry is not changed You can continue to make changes to the Fax Setup but you must resolve this conflict before exiting the menu 0 exit to the previous step to select another output destination that can accept the output from Tray 5 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 5 5 TROUBLESHOOTING Table 6 1 Fax Setup menu error messages continued Fax Setup Menu error messages Result Reason Action INVALID WITH PAPER SIZE IN TRAY n 1 CONTINUE 0 EXIT TO PREVIOUS STEP n Input paper tray 1 2 3 or 4 INVALID TRAY 5 WITH OUTPUT DESTINATION SELECTION TO RETURN PRESS lt CLEAR gt INVALID PAPER SIZE IN TRAY n WITH OUTPUT DESTINATION TO RETURN lt CLEAR gt n Input paper tray 1 2 3 or 4 Printer Configuration
58. iven Follow the steps below to select a hard disk and create a directory where your fax software will reside 1 Insert the program disk into Drive A or any available floppy drive Type A IN STALL or correct drive letter and press Enter The installation program displays a welcome message and lists the information required to complete the installation Press Enter to continue The Hard Drive Selection screen appears To select the hard drive on which the software files will copy do one of the following Press Enter to accept the C drive e Ifyou prefer a different drive type the letter you want to use and press Enter The Hard Drive Directory Selection screen appears To establish the directory which will contain the fax software files do one of the following Press Enter to accept PSFAX as the default directory name e Type the directory name you want to use and press Enter A confirmation message displays XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 1 3 INSTALLATION Printer port selection 6 Press Enter to continue The install program begins copying the fax software files to the hard disk and displays a message when the copy process is complete 7 Press Enter to continue User s Fax From Information screen After you have established the hard disk and directory path for installation the Printer Port Selection screen displays Follow these steps to
59. k O perator Guide 4220 MRP 4230 M RP LAN Manager LAN Server O perator Guide 4220 MRP 4230 M RP Windows NT O perator Guide International U S Number Language N umber 720P12302 720P12321 720P12331 720P12312 720P13721 720P13731 720P13701 720P13711 Manuals are shipped with the options For information about current Xerox training classes and workshops refer to the Xerox Customer Education Printing Systems Catalog 610P30238 U S only In other locations see your local representative for details B 2 XERO X MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE A access codes 1 5 activity log 3 12 Add a New Phonebook Entry dialog box 2 15 adding memory A 1 Advanced Fax O ptions screen 2 8 Advanced Installation O ptions screen 3 3 ASCII comma delimited file format 3 13 AUTOEXEC BAT file 1 10 3 9 Automatic Activity Report option 3 6 Automatic Loading Feature 1 12 Automatic Loading O ption screen 1 9 Automatic Tray Switching option 4 6 automatic tray switching Printer Configuration Report 5 7 B broadcasting fax jobs listing recipients 3 12 MS DOS 2 6 to 2 7 Windows 2 16 C canceling delayed transmissions 3 11 capture utility 1 13 caution description xi Change Group Members screen 2 7 changing basic fax settings 3 1 to 3 2 clock mode Printer Configuration Report 5 7 clock setup printer control panel 4 4 to 4 5 COM1 1 2 1 11 Company Name f
60. ld not be necessary to set the clock except at initial installation or to change to or from Daylight Savings Time To set the fax clock type the time hours minutes and seconds and the date month date and year in the indicated positions in the field Alternatively you may insert your computer system time by pressing F2 The time and date reported by the internal clock of the computer is inserted in the field for use by the fax printer The fax software has the following timeout settings Fax Job Start Timeout Fax Job End Timeout These settings are explained below Follow these steps to change the settings 1 Highlight Edit timeout settings on the Advanced Installation O ptions screen 3 6 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE ADMINISTERING THE FAX SOFTWARE 2 Press Enter The Edit Timeout Settings screen appears Specifying the fax job start timeout If you set the Fax Pop up menu for a fax and then do not send the fax within 120 seconds the fax software reverts to off that is it lets the next print job print instead of delaying for the fax This acts as a precaution against accidentally sending a fax The following procedure changes the length of this timeout Follow these steps to change the fax start timeout 1 On the Edit Timeout Settings screen press the arrow keys to highlight the Fax Job Must Start Within field 2 Type the number of seconds 0 to 999 that you w
61. m but that PrintCache was not loaded when you tried to load PSFAXQ COM Beginning to unload Fax Queue Fax Queue is not currently loaded 5 2 XERO X MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE TROUBLESHOOTING Fax Queue is not the most recently installed memory resident program Unload the most recently installed utility first PSFAXQ COM must be the last memory resident program loaded in order to be unloaded using the PSFAXQ U command If not try unloading more recently loaded programs and then try issuing the PSFAXQ U command again If you cannot unload more recently loaded programs you must reboot without the PSFAXQ command in your AUTO EXEC BAT file to remove PSFAXQ COM from memory Fax Queue encountered an error releasing its memory segment while unloading You will need to reboot without PSFAXQ in your AUTO EXEC BAT file if you need to unload PSFAXQ Fax Queue is unloaded Unrecognized command The Fax Queue command line switches are e release environment space when loading Fax Queue h show this help screen u unload the resident Fax Queue The message indicates you tried to use a command line switch that PSFAXQ COM does not recognize Only the above switches are recognized Fax Queue cannot located the home directory You can put the PSFAX directory in your PATH statement or use the SET PSFAX command before loading PSFAX to solve this problem For example SET PSFAX C PSFAX PSFAX Fax
62. ng 3 1 establishing 1 5 to 1 6 Q queues fax 3 10 to 3 12 network 1 14 R radio interference iii RAM 1 2 3 3 A 1 README file 1 10 3 1 README File Options screen 1 10 receive error messages 5 3 Receive Setup options 4 6 to 4 7 receive setup Printer Configuration Report 5 7 Redial Count option 4 5 redial count Printer Configuration Report 5 7 Redial Interval option 4 5 redial interval Printer Configuration Report 5 7 Regarding field 2 13 Remove the Fax Software from the Autoexec file option 3 9 removing fax software Windows 3 9 rescheduling delayed transmissions 3 11 resending failed fax jobs 3 5 Resolution field 2 5 resolutions setting 2 10 Restore to factory defaults 2 1 restrictions ASCII comma delimited file 3 13 Automatic Loading option 1 13 broadcasting fax jobs 2 6 delayed fax transmissions 2 9 to 2 10 2 17 to 2 18 DOS mode redirection command 1 11 DOS prompt 1 3 Fax Pop up menu 1 9 fax transmissions 3 5 fonts 2 2 2 12 job end timeout 1 14 network connected printers 1 10 network queue 1 14 number of phone rings 3 4 PostScript resolution selection 2 6 printer port redirection 3 8 PSFAXQ 1 13 Windows files changes 1 12 Retry interval option 3 5 Ring Count option 4 6 ring count Printer Configuration Report 5 7 ringing sounds 2 13 running INSTALL A program 3 3 S safety requirements iii scheduling delayed fax jobs screens Advanced Fax O ptions 2 8 Advance
63. o be faxed in PostScript resolution does not contain the same fonts available on the receiving fax printer the printer substitutes your selected font and reformats the document To avoid this be certain that the document you are faxing contains fonts from the base font list of 35 fonts available to all PostScript fax printers Follow these steps to transmit your document as a fax from MS DOS 1 Begin your MS DOS application from where you wish to send a document as a fax and prepare your document as if you were going to printit Be certain the PostScript printer driver is selected within the application 2 Press AIt F1 or the hot key combination you selected during software installation to display the Fax Pop up menu 3 This step is optional Type the fax recipient name and press Enter The name you type appears on the fax cover page and on the fax confirmation screen 2 2 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION 4 Enter the fax destination telephone number in the Fax Number field and press Enter The number you enter is dialed after the outside line prefix you optionally specified during fax utility software installation You may add outside access codes before the phone number if you want to use them for this fax only or if they were not specified at installation The fax software recognizes the following characters as access codes Code Function 0 through 9 Dialing numbers and
64. ok Edit screen 2 5 Phonebook MS DOS environment adding entries 2 5 broadcasting fax jobs 2 6 deleting entries 2 6 editing entries 2 5 name capacity 2 5 sending fax jobs 2 5 see also Group Phonebook Phonebook Windows environment adding Phonebook entries 2 14 to 2 15 broadcasting faxes Group Phonebook 2 16 broadcasting Phonebook faxes 2 15 creating a Group Phonebook 2 16 printing fax jobs 2 13 using Phonebook 2 14 Pop up Menu for DOS Applications screen 1 8 Pop U p Menu Hot Key Selection screen 1 9 ports see COM1 LPT1 printer port PostScript Level 2 xi PostScript printer driver selecting 1 2 2 1 to 2 2 2 11 PostScript resolution 2 10 PostScript to PostScript file transmissions 2 1 power source receptacle iv to v PRINT command 2 11 to 2 13 2 15 Print dialog box 2 12 Print Fax Activity Report option 3 12 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE IN DEX 3 INDEX Print Fax Printer Settings Page option 3 4 Print language mode xi printer control panel conventions used xii printer port 1 2 changing 3 1 network installation 1 14 selecting 1 4 1 11 Printer Port Redirection screen 3 8 Printer Port Selection screen 1 4 printing settings page 3 3 to 3 4 activity logs 3 12 program disk 1 2 Program Item 1 12 Program Item Properties window 1 12 PSFAX 1 13 2 6 command 1 13 directory 1 12 PSFAX COM 1 13 PSFAX DIR 3 13 PSFAXCTL EXE program 1 12 pulse dialing changi
65. on a floppy disk provides configuration support for the fax modem option and must be installed on your computer hard disk The fax printer utility allows you to do the following Update your Fax Phonebook Configure the printer to receive faxes and set the date and time of the printer calendar and clock Send documents containing text line art and graphic images directly from your PC Scanning is unnecessary Send high quality standard or fine print resolution documents to any fax machine or fax printer compatible with CCITT Group Ill Send documents at the resolution of the receiving fax printer in unmodified PostScript format if both the sending and receiving machines are PostScript Fax printers Send a fax to all members of a distribution list with one command Delay transmitting your fax document until a time you choose within the next 24 hours Set up parameters for receiving and sending faxes such as setting the number of rings before answering and setting the send resolution CAUTION Do not copy the fax utility software files directly to your hard disk and then attempt to use the driver You must use the fax utility install program and follow the instructions provided in this chapter XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 1 1 INSTALLATION H ardware and software requirements Before you begin installation In addition to the laser printer with a fax modem installed you need the followin
66. ort and a report example XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 5 7 Adding memory A Performance enhancement Adding a hard disk For the fax modem option to take advantage of RAM added to your printer beyond the standard eight megabytes a Restore to factory defaults should be preformed at the printer after additional RAM is installed This is done by pressing the Reset R and Pause P keys simultaneously at the printer control panel A maximum of 20 MB of memory may be installed in the printer When faxing and printing at the same time or when sending and receiving complex faxes additional memory provides increased performance To ensure a maximum amount of space for PostScript to PostScript file transmissions using the fax modem a high capacity hard disk may be added to the printer Installing a hard disk in the printer also allows you to spool fax jobs XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE A 1 Related publications Related publications Xerox MRP Family publications The following publications as well as this manual are available through the Xerox Documentation and Software Services XD SS U S only For additional details see XDSS ordering information at the back of this manual Note Xerox Canada Ltd and Rank Xerox Ltd publications are available through your local sales representative or analyst Publication The Xerox 4220 MRP and 4230 M RP
67. our key at the numeric keypad to direct scroll FAX SETUP 4 RECEIVE SETUP L 5 Press the Enter key FAX SETUP RECEIVE SETUP 1 RING COUNT 22 6 Press the Scroll Next key two times FAX SETUP RECEIVE SETUP 2 INPUT TRAY XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 4 7 FAX SETUP MENU L 7 Press the Enter key RECEIVE SETUP INPUT TRAY 4 TRAY 4 1 8 Press the one key at the numeric keypad to direct scroll RECEIVE SETUP INPUT TRAY 1 TRAY 1 L 9 Press the Enter key RECEIVE SETUP INPUT TRAY 1 TRAY 1 X Followed by FAX SETUP RECEIVE SETUP 2 INPUT TRAY Disabling automatic tray switching for fax received This example shows how to disable automatic tray switching for fax received immediately after setting the input tray 2 1 Press the Scroll Next key FAX SETUP RECEIVE SETUP 3 AUTOMATIC TRAY SWITCHING L 2 Press the Enter key RECEIVE SETUP AUTO TRAY SWITCHING 1 ENABLE TRAYS 4 1 2 3 2 3 Press the Scroll Next key RECEIVE SETUP AUTO TRAY SWITCHING 2 DISABLE L 4 Press the Enter key RECEIVE SETUP AUTO TRAY SWITCHING 2 DISABLE x Followed by FAX SETUP RECEIVE SETUP 3 AUTOMATIC TRAY SWITCHING MM 5 Press the Main Menu key two times to return to the top of the Main Menu MAIN MENU 1 PRINT MODE L 6 Press the Enter key to reenter print mode to begin printing 4 8 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE FAX SETUP MENU
68. performance A 1 initial settings 1 11 fax software memory 1 13 Microsoft Windows environment 1 11 to 1 12 MS DOS 1 12 serial port printer connections 1 11 Input Tray option 4 6 input tray Printer Configuration Report 5 7 INSTALL A program 3 1 INSTALL U 3 1 3 9 installation Automatic Loading Feature MS DOS 1 12 changing configuration after 3 1 to 3 2 changing Windows files 1 12 fax board iii fax software for Windows 1 7 Microsoft Windows environment 1 11 to 1 12 network connected printers restrictions 1 10 network fax software 1 13 to 1 14 prerequisites 1 2 prompt restrictions 1 3 verifying 1 6 Intel CAS file format 3 13 identification sending fax machine 3 5 J jobs activity log generating 3 6 MS DOS broadcasting 2 6 to 2 7 INDEX 2 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INDEX delaying 2 8 to 2 10 resolution setting 2 10 sending 2 2 to 2 4 Phonebook transmissions 2 5 print job conversions A 1 resending failed 3 5 retry intervals 3 5 spooling A 1 terminating 1 14 Windows broadcasting 2 15 canceling delayed 3 11 to 3 12 changing outside access codes 2 19 delaying 2 17 to 2 18 printing 2 13 rescheduling delayed 3 11 to 3 12 resolution setting 2 18 sending 2 12 to 2 13 K keyboard key xii keys Fax Pop up menu 2 2 kilobyte description xi L laser warning iv list of recipients broadcasts 3 12 load commands AUTO EXEC BAT file 1 10
69. r a number between 1 and 60 Ring count entry exceeds 10 Press the Clear key at the control panel Enter a number between 1 and 10 Date month entry is less than 01 1 00 Press the Clear C key at the control panel Enter a number between 1 and 12 5 4 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE TROUBLESHOOTING Table 6 1 Fax Setup menu error messages continued Fax Setup menu error messages Result Reason Action ILLEGAL NUMERIC INPUT LESS THAN 1 DAY TO RETURN PRESS lt CLEAR gt ILLEGAL NUMERIC INPUT LESS THAN 1 MINUTE TO RETURN PRESS lt CLEAR gt ILLEGAL NUMERIC INPUT LESS THAN 1 RING TO RETURN PRESS lt CLEAR gt Date Day entry is less than 1 01 00 Redial interval entry is less than 1 Ring count entry is less than 1 Press the Clear C key at the control panel Enter a number between 1 and 31 Note Maximum Date Day entry for April June September and November is 30 and for February 28 fora regular year or 29 for a leap year Press the Clear C key at the control panel Enter a number between 1 and 60 Press the Clear C key at the control panel Enter a number between 1 and 10 INVALID WITH OUTPUT DESTINATION 1 CONTINUE 0 EXIT TO PREVIOUS STEP INVALID WITH TRAY 5 SELECTION 1 CONTINUE 0 EXIT TO PREVIOUS STEP Tray 5 is selected as the default input tray which conflicts with the output destination selection top tray or high capac
70. ral individuals in your Phonebook or to groups using the Group Phonebook Your computer and fax printer must be running at the time selected for the delayed transmission The PSFAXQ COM program must be loaded Windows does not need to be running to complete the transmission if PSFAX COM is loaded N Note If you try to print at the time of the delayed transmission the printer is busy until the fax is sent XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 17 OPERATION Setting the fax job resolution Follow these steps to send a delayed fax 1 Click O ptions from the Fax or Print dialog box The Fax O ptions dialog box appears Click Delay Until The current system time is entered in the time field Do one of the following Click on the hour minute or second field Click on the up or down arrow to change the settings for the field Click on AM or PM Click on the hour minute or second field by holding down the left mouse button and dragging over it type in the desired value then click on AM or PM Click OK or press Enter when the time is correct Specify the To Name Fax Number and Cover Page choice as you would for a normal non delayed fax transmission in the Fax or Print dialog box Use your Phonebook or Group Phonebook to set up a broadcast fax for delayed transmission Your printer can send faxes at three different resolutions Standard 203 horizontal by 98 vertical dpi Fine 2
71. rations and terminology For complete instructions on how to use MS DOS and Windows please refer to your MS DOS and Windows reference manuals Conventions Text conventions This guide uses the text conventions listed below italics Italics are used for document and library names for example the Xerox MRP Family Printer Language Reference for PCL5 and PostScript CAUTION Cautions are associated with equipment safety Notes are hints that help you perform a task or understand the text WARNING Warnings are associated with the safety of people N MB Megabyte KB Kilobyte gsm Grams per one square meter of paper Print language mode One of the two print languages PCL 5 or PostScript Level 2 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE xi INTRODUCTION Keyboard key Key key FILEN AM ES COMMANDS DIRECTORY NAMES AND DRIVENAMES Windows menus and dialog boxes Type Enter Window messages Procedure conventions printer Printer control panel procedures and conventions A function key when referred to in the main text of this guide is identified by the function key name a slash and then the function key icon O ff Line o e Clear C Main Menu M Pause P Last Page L Reset R Enter L e Test Mode T A function key specified in a numbered step by step example of control panel procedures is identified by the icon in the left margin and the associated key name in t
72. reen 2 8 Delaying a fax transmission 2 8 Fax job resolution 2 10 Setting outside access codes 2 10 Using fax software in Windows 2 11 Making choices in the fax software dialog boxes 2 11 Sending a fax from a Windows application 2 12 Printing a fax from a Windows application 2 13 Using the Phonebook in Windows 2 14 Adding a Phonebook entry 2 14 Using the Phonebook for broadcast fax 2 15 Creating a Group Phonebook 2 16 Using the Group Phonebook for a broadcast fax 2 16 Fax options in the Windows environment 2 17 Delaying fax transmissions 2 17 Setting the fax job resolution 2 18 Changing the outside access code 2 19 3 Administering the fax software 3 1 Changing the fax software basic settings 3 1 Changing the basic settings with the install program 3 2 Enabling the Fax Pop up menu 3 2 Changing the hot key combination example 3 2 Setting advanced options with INSTALL A 3 3 Running the INSTALL A program 3 3 Printing and editing internal settings 3 3 Editing fax timeout settings 3 6 Specifying the fax job start timeout 3 7 viii XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE TABLE OF CONTENTS Specifying the fax job end timeout 3 7 Editing printer port redirection 3 8 Editing the fax printer password 3 8 Changing automatic loading and Windows installation with INSTALL U 3 9 Using the Fax M anager utility 3 10 Displaying and edi
73. ress Enter The Edit Fax Printer Settings screen appears 2 Select the fax printer settings to change On the bottom left side of the screen a message appears telling you how to change the highlighted setting Some settings require that you enter in a new value while others request you to press Enter to display a menu of choices 3 Press F10 when you are finished changing fax printer settings The following sections provide information on each of the fax printer settings Number of rings before answer 1 5 The default setting for the Number of Rings Before Answer is 2 two rings You can enter a number from 1 to 5 to change this setting If the line is for fax only make this value small If you are using a telephone on the same line for voice communication set this value higher so that you have time to pick up the line before the printer does so N Note The fax utility cannot set the number of rings before answering to more than 5 However the printer control panel allows you to set this figure from 1 through 10 If you need to set the number of rings before answering to more than 5 follow the procedure in the Receive Setup section in the Fax Setup menu chapter 3 4 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE ADMINISTERING THE FAX SOFTWARE Fax machine identification Across the top edge of each page of every fax is a line of small print that includes a time stamp and the ident
74. ring the fax software chapter The last screen to appear informs you that the installation is complete and provides instructions on how to activate the fax software 2 Press Enter to return to the MS DOS prompt 1 10 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE INSTALLATION Initial settings Serial port printer connections Certain steps dependent upon the hardware configurations of your system and the type of software you are using need to be taken to enable the operation of your software W indows installations Some programs send data directly to the serial port when the software is set to print to a serial COM port Your fax cannot be sent from this type of program You must first set the program to print to a file and use the filename COM1 PRN This filename is recognized by the fax software and treats this file as a port from which it can intercept During the install program specify COM 1 as the printer port If your program does not have the ability to print to a file use the fax software redirection feature along with aMS DOS command to fax with a serial port Configure your programs to print to LPT1 During the install program select COM 1 as the printer port Use the fax software redirection feature to select LPT1 as the redirection port see Setting advanced options with INSTALL A in the Administering the fax software chapter Use a MS DOS mode command to set up communica
75. rrent hour of the day based on a 24 hour clock For example 01 1 00 a m 12 12 00 noon 15 3 00 p m and 24 12 00 midnight MIN is a two digit number 00 through 60 representing the number of minutes past the current hour The factory default is set to 00 00 Send Setup The Send Setup options allow you to make changes to the settings which affect the Fax Modem documents sent from your host computer through the Fax Modem board on your printer The Send Setup options include the following Redial Count Redial Interval Transmission Resolution Speaker Header Redial Count The Redial Count option sets the number of times a call is redialed if not successful on the first attempt before the call is abandoned The number of retry attempts is entered as one or two digits 0 through 100 The retry count set at this option decreases by one each time the call is placed When the count reaches zero the call is abandoned The factory default is 0 Redial Interval The Redial Interval option sets the time interval between redials The time interval is measured in minutes The number of minutes allowed between redials is entered as one or two digits 1 through 60 minutes The factory default is 5 minutes Transmission Resolution The Transmission Resolution option sets the send resolution to either Standard 200 x 100 scans per inch or Fine 200 x 200 scans per inch The factory default is Standard Spe
76. s to edit printer port redirection 1 Choose Edit Printer Port Redirection from the Advanced Installation O ptions screen The Printer Port Redirection screen appears 2 Select the port you want and press Enter N Note If you edit Printer Port Redirection you must make sure that all the MS DOS software you want to fax from is set to output to the new capture port you select Editing the fax printer password The fax password allows others with fax printers to send documents to your printer in PostScript format The fax printer password can be up to 44 characters long Follow these steps to change your fax printer password 1 Select Edit Fax Printer Password from the Advanced Installation O ptions screen 3 8 XERO X MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE ADMINISTERING THE FAX SOFTWARE The Edit Fax Printer Password screen appears 2 Select Enter a New Fax Password and press Enter 3 Type in the new password 30 characters or less or edit your old password by overtyping and press Enter A confirmation message appears 4 Click on Y to confirm that you want to change the password Changing automatic loading and Windows installation with IN STALL U INSTALL U can be used to add or remove automatic loading and to add or remove the fax software from Windows Follow these steps to use the INSTALL U commana 1 Type PSFAX INSTALL U at the MS DOS prompt 2 Press Enter The two examples belo
77. size as the tray that is out of paper Disable Does not allow fax jobs to switch to other trays once the initial tray is out of paper 4 6 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE FAX SETUP MENU Output Destination The Output Destination option for fax received jobs determines to which output tray pages are sent Settings include Top Tray Face Up Tray High Capacity Stacker if installed Fax setup configuration examples The examples provided in this section illustrate the step by step procedures for changing the fax configuration through the control panel As you review these examples keep the following points in mind Each example assumes the printer is currently set to factory default configurations Only one setting is changed to demonstrate the procedures for changing a specific default setting However when you make printer configuration changes through the Fax Setup menu you can make one or many changes to the default settings before exiting the menu Setting tray 1 as the default input tray for fax received This example shows you how to set tray 1 as the source of paper for printing incoming fax documents M 1 Press the Main Menu key to enter the Main Menu MAIN MENU 1 PRINT MODE 5 2 Press the five key at the numeric keypad to direct scroll MAIN MENU 5 FAX SETUP L 3 Press the Enter key to enter the Fax Setup M enu FAX SETUP 1 FAX MODE 4 4 Press the f
78. sword entered does not match that present in the recipient the PostScript transmission is not successful but a second transmission automatically takes place The second transmission is a group 3 fax e g fine or standard When you ran the install program you were asked to specify any outside access codes required by your telephone system You can use the Advanced Fax Options screen to override the codes you specified for a particular fax job Follow these steps to override codes previously specified for a particular fax job 1 From the Fax Pop up menu press F3 to access the Advanced Fax Options screen 2 Use the arrow keys to highlight the Access Code field The access code you specified when you ran the install program is displayed in the field 2 10 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE OPERATION 3 Edit the Access Code field as needed for the next fax transmission The fax software recognizes the following characters Code Function 0 through 9 Dialing numbers and Sound the tones corresponding to these keys on tone telephones W W ait for dial tone comma 2 second pause Square brackets protect internal accounting codes credit card numbers and so forth Any number placed within the square brackets gets dialed but does not appear on the fax cover sheet or header 4 Press Enter when finished This access code is used for the next fax transmission U sing fax software in W
79. the list of recipients for a broadcast fax delete the job from the fax queue and set up the broadcast again with the recipients you want included Printing an activity log An activity log lists recent faxes sent by your printer Follow these steps to print an activity log 1 Choose Print Fax Activity Report in the Fax Manager screen 2 Press Enter The Fax Activity Log prints from the default tray and paper size 3 12 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE ADMINISTERING THE FAX SOFTWARE Importing Exporting Phonebook files This option lets you import or export Phonebook data in ASCII comma delimited file format You may also import data in the Intel CAS file format used by certain fax software The information in your Phonebook is stored in a file in your fax software directory called PSFAX DIR PSFAX DIR cannot be edited or modified with a text editor or other program so the Import Export Phonebook files option must be used if you want to add data to your Phonebook from another program or export Phonebook data to another program Many other applications can import or export ASCII comma delimited files Intel CAS file format can only be created or edited by certain fax software products Each record in the ASCII comma delimited file created when you export data from the PSFAX DIR file has the following format NAME COMPANY NAME FAX NUMBER RESOLUTION PASSWORD Carr
80. the outside access codes specified during the software install Accessing the Advanced Fax O ptions screen Delaying a fax transmission 1 Press Alt F1 or the hot key combination selected during the software installation to display the Fax Pop up menu 2 Press F3 to display the Advanced Fax O ptions screen Each of the advanced fax options is described below The fax software lets you delay transmitting your fax document until a specific time within the next 24 hours When you specify a delayed transmission prepare your fax as usual The job is put into a queue file from which it is faxed at the specified time Delayed transmission can be combined with the fax software broadcast features This allows you to schedule a delayed transmission to several individuals in your Phonebook or to groups in your Group Phonebook If you change your mind about a delayed transmission access the fax queue using the Fax Manager utility as described later in this chapter For further information refer to the Canceling or rescheduling a delayed fax transmission section in the Administering the fax software chapter The Fax Manager allows you to perform the following Change the transmission time of any job Send the job immediately Remove the job from the queue N Note To use the delayed transmission capability the memory resident PSFAXQ COM program must be loaded 2 8 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GU
81. ther the imported file is in ASCII comma delimited or Intel CAS format 1 Or ee e TS Select Import Export Phonebook on the Fax Manager menu Press Enter Select Import Press Enter Specify a filename for the file to be imported Press Enter N Note If the file is notin the fax software directory specify the path to the file The imported data is added to the end of your present Phonebook data if a PSFAX DIR file is present in the PSFAX directory 3 14 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE Fax Setup menu 4 Fax Setup menu This chapter includes the following Fax Setup menu maps and item descriptions for your printer Examples of how to use the printer control panel to change fax settings The Fax Setup menu on the printer control panel offers four separate headings with options that allow you to configure the settings of the fax modem This chapter explains the parameters that can be set within the Fax Setup menu The menu maps in figures 4 1 and 4 2 follow the conventions listed below The headings and options are shown in the order in which they appear when the printer is set to factory defaults A vertical arrow illustrates a move made with the Scroll Previous 1 or Scroll Next 2 keys A horizontal arrow illustrates a move made with the Enter L key to a lower level heading or option An asterisk following the menu option indicates that this setting is the default Default set
82. thout first using the Fax Pop up menu the document is printed as a normal print job The following rules apply to using the Fax Pop up menu A PostScript printer driver must be selected in the MS DOS application software to enable the fax software to fax from the MS DOS environment Refer to your application software to select a printer driver The Fax Pop up menu can be displayed from the MS DOS prompt or from MS DOS application software by pressing the hot key combination you chose during the installation The default hot key combination is Alt F1 To have the Fax Pop up menu accessible over a graphics screen your PC must have a Hercules monochrome graphics adapter Any software that requires a unique keyboard cannot be used with the Fax Pop up menu XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 2 1 OPERATION Table 2 1 describes the special use of keys within the Fax Pop up menu Table 2 1 Pop up Menu keys Key Purpose M ove between fields or choose within a field Click on highlighted option and move to the next field or screen Spacebar and Click on multiple items from a list Ctrl Enter Indicate completion of current screen and request next screen Esc M ove back to previous screen Continual pressing exits from the Fax Pop up M enu Other keys with special uses are identified at the bottom of individual screens Sending a fax from a MS DOS application N Note If your document t
83. ting the fax queue 3 10 Printing an activity log 3 12 Importing Exporting Phonebook files 3 13 4 Fax Setup menu 4 1 Fax Setup menu 4 1 Fax setup item descriptions 4 4 Fax Mode 4 4 Clock Setup 4 4 Send Setup 4 5 Receive Setup 4 6 Fax setup configuration examples 4 7 Setting tray 1 as the default input tray for fax received 4 7 Disabling automatic tray switching for fax received 4 8 Setting the date 4 9 Setting the time 4 10 Setting the redial count for a send configuration 4 10 Turning the speaker off for a send configuration 4 11 5 Troubleshooting 5 1 Fax software error messages 5 1 M essages when loading PSFAX COM program 5 1 M essages when unloading PSFAX COM program 5 1 M essages for PSFAXQ COM program 5 2 Problems encountered when using the fax software 5 3 Fax Setup menu error messages 5 4 Printer Configuration Report 5 6 Appendices A Performance enhancement A 1 B Related publications B 1 Index IN DEX 1 XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE ix Introduction This guide describes the optional fax software for Your Xerox laser printer how to install iton your IBM compatible personal computer PC to run under MS DOS or Microsoft Windows and how to use it on your printer About this guide The procedures presented in this guide were written with the assumption that the reader is familiar with basic MS DOS and PC operations and terminology This guide assumes you are familiar with basic MS DOS ope
84. tings are printed in italicized boldface type For instructions on how to make menu selections refer to the U sing the control panel chapter in the Xerox M RP Family 4220 MRP 4230 MRP System Administrator Guide XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 4 1 FAX SETUP MENU Figure 4 1 Fax Setup menu 5 FAX SETUP CLOCK SETUP SEN D SETUP See figure 4 2 for Send Setup submenu RECEIVE SETU P HH FAX SETUP MENU Figure 4 2 Send Receive Setup submenus FAX MODE CLOCK SETUP REDIAL COUNT Enter number of redials 0 is the default SEND SETUP REDIAL INTERVAL Enter time between redials l TRAN SMISSIO N RESOLUTION SPEAKER EN ABLE DISABLE EN ABLE DISABLE RECEIVE SETUP RING COUNT Enter number of rings gt 2 is the default TRAY 1 INPUT TRAY gt TRAY 3 i AUTOMATIC TRAY SWITCHING 5 minutes is the default STANDARD FINE ENABLE Trays 1 2 3 4 DISABLE TOP TRAY FACE UP TRAY HIGH CAPACITY STACKER optional OUTPUT DESTINATION Tray 1 is the default if Tray 4 is not present XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 4 3 FAX SETUP MENU Fax setup item descriptions Fax Mode The following items and options are available through the Fax Setup menu Fax Mode Clock Setup Send Setup Receive Setup The default settings for these
85. tion settings for the serial port Consult your MS DOS manual for information regarding mode commands Do not use aMS DOS mode redirection command such as LPT1 COM1 If you have installed the fax software to use in the Windows environment the fax software loads automatically when you start Windows The Fax or Print dialog box appears when you execute a Windows application print command The Fax or Print dialog box allows you to select between faxing and printing your document You can prevent the Fax or Print XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 1 11 INSTALLATION Changing the Windows Installation dialog box from appearing when you print if you install the optional Fax Control Panel icon in one of the Windows program groups You can then click on the icon to access the Fax Control Panel and turn the fax software on or off in Windows To install the Fax Control Panel in Windows follow this procedure 1 Run Windows and open the Windows Applications group or other program group in which you want the Fax Control Panel icon to appear 2 Select NEW from the File menu 3 Select Program Item in the New Program O bject window and then click on OK 4 Enter the name you want to see under the icon in the Description field of the Program Item Properties window 5 Enter the complete path to the PSFAXCTL EXE program located in the fax software directory into the command Line field and click on OK The
86. tries to the Phonebook 1 Press F2 from the Fax Pop up menu to display the Fax Phonebook 2 Press Insert to display the Phonebook Edit screen 3 Enter the name company name and fax number of the recipient you are adding to the Phonebook The fax number can contain any access codes needed for this recipient 4 Select the transmission type suitable for the recipient fax machine from the Resolution field Fine or standard are used for standard fax machines PostScript is used if the recipient has a fax printer 5 Each fax printer has a password Passwords are limited to 30 characters or less If you select PostScript for the Resolution field the Fax Password screen displays Ask your recipient for their password and enter it in this screen 6 To save this entry in the Phonebook press F10 Editing a Phonebook entry Follow this procedure to use the Phonebook 1 Press F2 from the Fax Pop up menu to display the Fax Phonebook screen 2 Use the arrow keys to highlight the entry required and press Enter The Fax Pop up menu now displays the name and fax number of the recipient you chose If you elected to use a cover page the names and fax number fields are filled in Send the fax Follow this procedure to edit a Phonebook entry 1 Press F2 from the Fax Pop up menu to display the Phonebook 2 Highlight the entry you want to edit and press F2 The Phonebook Edit screen appears with the fields filled in 3
87. u want to cancel the job by pressing Y then press Enter To reschedule a fax job select it and press Enter If the job is not a broadcast fax go to step 3 If the job is a broadcast fax a menu appears asking whether you want to Reschedule or Display Broadcast List Select Reschedule 3 A menu appears on which you can set the Time to Send to either Now or Delay To send the fax job immediately select Now and press Enter The rescheduled fax job is sent immediately e To set a new time for the delayed transmission select Delay and press Enter XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 3 11 ADMINISTERING THE FAX SOFTWARE A menu appears as follows 4 Specify the time to send the fax job during the next 24 hours by selecting Hour and typing the desired value 5 Repeat step 4 for the Minute value 6 Press the down arrow key to highlight Time of Day A P and press A for AM orP for PM 7 When the correct time is set press Enter to return to the Fax Queue screen 8 Pres Esc to return to the Fax M anager opening menu Viewing the list of recipients of a delayed broadcast fax job Follow these steps to view the list of recipients of a delayed broadcast fax job 1 Select the job on the Fax Q ueue screen 2 Press Enter 3 Select Display Broadcast Fax Job 4 Press Enter A list of the recipients that have been selected to receive the broadcast fax appears If you want to change
88. unds the tones corresponding to these keys on tone telephones Ww W ait for dial tone comma 2 second pause Square brackets protect internal accounting codes credit card numbers and so forth Any number placed within the square brackets gets dialed but does not appear on the fax cover sheet or header XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 1 5 INSTALLATION Complete these steps to supply access codes for outside calls 1 Do one of the following Enter the access code and press Enter to move to the next field or Press Enter from the blank field if you do not need any outside access codes If you only need to use variable outside access codes for certain calls you may leave this field blank and specify the code number when you send the fax At that time you can also override any default access code A second field appears on the Telephone Settings screen asking you to specify whether your telephone system uses tone or pulse dialing 2 Press Enter to continue A menu appears that lets you select tone or pulse dialing The default is tone dialing 3 Select the correct dialing method and press Enter INSTALLATION 2 Contact the recipient to verify if the fax was received If the test fax was not received check the following items Windows Installation screen The receiving fax machine is working and not busy The fax printer is properly installed on line and
89. ver Page screen 2 3 Fax machine identification option 3 5 Fax M anager menu 3 13 to 3 14 Fax M anager program 3 1 Fax M anager screen 3 12 Fax Manager utility 2 8 3 10 Fax Mode control panel 4 4 Fax mode Printer Configuration Report 5 7 Fax Number box 2 3 2 12 Fax Options dialog box 2 18 Fax or Print dialog box 2 11 to 2 12 Fax Password screen 2 5 Fax Phonebook dialog box 2 14 Fax Phonebook screen 2 5 Fax Pop Up menu enabling 1 9 3 2 Fax Queue screen 3 11 to 3 12 fax setup error messages 5 7 Fax Setup menu error messages 5 4 to 5 6 Fax speaker on option 3 5 FCC rules iii Fine resolution 2 10 Fine send resolution setting 4 5 fixed disk drive see hard disk drive floppy disk drive 1 2 font restrictions 2 2 2 12 From Name field 2 4 function keys xii G generating activity logs 3 6 Group Phonebook 2 7 see also Phonebook Group Phonebook dialog box 2 16 Group Phonebook screen 2 7 gsm description xi H hard disk drive adding to printer A 1 requirements 1 2 selecting during installation 1 3 Hard Drive Directory Selection screen 1 3 Hard Drive Selection screen 1 3 hardware error messages 5 6 hardware requirements 1 2 Header option 4 6 header Printer Configuration Report 5 7 hot key combination changing 3 2 to 3 3 determining 1 2 setting 1 9 l identification sending machine 3 5 Import Export Phonebook files option 3 13 Import Export Phonebook screen 3 13 increasing
90. w show you how to remove automatic loading and Windows installation assuming these features were chosen when you ran the install program Follow these steps to remove the fax software from your AUTO EXEC BAT file 1 Select Remove the Fax Software from the Autoexec file 2 Press Enter A confirmation message displays 3 Press Enter 4 Select Skip This Step Without Changing Windows in the Windows Installation screen 5 Press Enter Follow these steps to remove the fax software from Windows 1 Select Skip This Step Without Changing the Autoexec File 2 Press Enter 3 Select Remove the fax software from Windows 4 Press Enter XEROX MRP FAMILY FAX MODEM FOR MS DOS OPERATOR GUIDE 3 9 ADMINISTERING THE FAX SOFTWARE U sing the Fax Manager utility A confirmation message displays 5 Press Enter The Windows Installation menu displays confirming the removal of fax software 6 Press Enter Displaying and editing the fax queue The Fax Manager utility program allows you to perform the following Display and edit your fax queue Print a Fax Activity Log Import and export data from your Phonebook Follow these steps to use the Fax M anager 1 Type C PSFAX FAXMGR at the MS DOS prompt The Fax Manager loads and its opening menu displays 2 Use the arrow keys to choose among the listed functions 3 Press Enter 4 When you have made the changes you want exit the Fax M anager by selecting the Ex

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