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Whirlpool GL8856EB User's Manual
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1. 1 800 253 1301 from anywhere in the U S A 3191747 2 98 1998 Whirlpool Corporation Registered Trademark of Whirlpool U S A Printed in U S A
2. Do not use a wooden toothpick If the burner needs to be i TA adjusted call a qualified LZ technician for service 5 After cleaning the gas tube opening and ports replace the burner caps To replace the burner caps make sure the alignment pins on the burner base are properly aligned with the cap 6 Turn on the burner to see if it will light If the burner does not light after you have cleaned it contact an authorized Whirlpool service technician Do not service the sealed burner yourself Troubleshooting Most cooking problems often are caused by little things you can find and fix without tools of any kind Check the lists below before calling for assistance or service If you still need help see Requesting Assistance or Service on page 14 PROBLEM Nothing works PROBLEM The burner fails to light The burner flames are uneven The burner flames lift off the ports are yellow or are noisy when turned off The burner makes a popping noise when on PROBLEM Cooking results are not what you expected CAUSE e The cooktop is not wired into a live circuit with proper voltage e The cooktop is not properly connected to the gas supply Contact an autho rized Whirlpool service technician to reconnect the cooktop to the gas supply See the Installation Instructions You have blown a household fuse or tripped a circuit breaker e The control knob is not set correctly Push in the control knobs
3. Features and specifications on our full line of appliances e Installation information Use and maintenance procedures If you need to order replacement parts we recom mend that you only use FSP factory authorized parts FSP replacement parts will fit right and work right because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance If you need further assistance you can write to Whirlpool with any questions or concerns at Whirlpool Brand Home Appliances Consumer Assistance Center Whirlpool Corporation c o Correspondence Dept 2000 North M 63 Benton Harbor MI 49022 2692 Accessory and repair parts sales 6 Specialized customer assistance Spanish speak ing hearing impaired limited vision etc e Referrals to local dealers service companies and repair parts distributors Whirlpool service technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the authorized Whirlpool service company in your area you can also look in your telephone directory Yellow Pages To locate FSP replacement parts in your area call our Consumer Assistance Center telephone number or your nearest authorized service center Please include a daytime phone number in your correspondence WHIRLPOOL Gas Cooktop Warranty LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR FULL ONE YEAR FSP replacement parts and repa
4. SPILLS FOOD CLEAN ING AGENTS OR ANY OTHER MATERIAL TO ENTER THE GAS TUBE OPENING e Gas must flow freely through the gas tube opening for the burner to light properly You must keep this area free of any soil and protect it from boilovers or spillovers ALWAYS keep the burner cap in place whenever a surface burner is in use Let the cooktop cool before cleaning Alignment pins Do not use oven cleaners bleach or rust removers Do not obstruct the flow of combustion and ventilation air e f the knobs are removed while cleaning be careful not to spill liquids through the holes in the control area Be careful not to allow moisture to collect in the control area Moisture can cause the ignitor switches to fail Gas tube opening Occasionally check the burner flames for proper size and shape as shown A good flame is blue in color If the flames are uneven you may need to clean the burners Ignitor 11 12 Pull the burner caps straight up from the burner base Clean the burner caps with warm soapy water and a sponge You can also clean the caps with a mildly abrasive plastic scrubbing pad and powdered cleanser Do not clean the burner caps in a dishwasher or self cleaning oven If the gas tube opening has become soiled or clogged use a cotton swab or a soft cloth to clean the area If the ports are clogged clean them with a straight pin Do not enlarge or distort the LD port
5. before turning them CAUSE e You have blown a household fuse or tripped a circuit breaker The burner ports may be clogged Clean them with a straight pin See page 12 The burner ports may be clogged Clean them with a straight pin See page 12 The burner needs cleaning See page 12 The air gas mixture is incorrect Contact an authorized Whirlpool service technician to check the air gas mixture or see the Installation Instructions e The burner is wet from washing Let it dry CAUSE You are using a pan that is not the correct type or size Refer to a reliable cookbook or recipe for the recommended pan type and size e The flame size does not fit the cookware being used e The flow of combustion and or ventilation air to the cooktop is blocked The cooktop is not level See the Installation Instructions 13 14 Requesting Assistance or Service Before calling for assistance or service please check Troubleshooting section It may save you the cost of a service call If you still need help follow the instructions below Call the Whirlpool Consumer Assistance Center toll free at 1 800 253 1301 Our consultants are available to assist you When calling Please know the purchase date and the complete model and serial number of your appliance See the A Note to You section This information will help us better respond to your request Our consultants provide assistance with e
6. of the cooktop They could be burned or injured Do not operate the cooktop if it is damaged or not working properly Do not use the cooktop for warming or heating the room Persons could be burned or injured or a fire could start Use the cooktop only for its intended use as described in this manual Do not touch surface burners or areas near surface burners Areas near surface burners become hot enough to cause burns During and after use do not touch or let clothing or other flammable materials contact surface burners or areas near surface burners until they have had sufficient time to cool US Do not wear loose or hanging garments when using the cooktop They could ignite if they touch an open flame and you could be burned Use only dry pot holders Moist or damp pot holders on hot surfaces could result in burns from steam Do not let pot holder touch an open flame Do not use a towel or bulky cloth for a pot holder It could catch on fire Do not heat unopened containers They could explode The hot contents could cause burns and container particles could cause injury Do not store flammable materials on or near the cooktop The fumes could create an explosion and or fire hazard Never use a match or other flame to look for a gas leak Explosion and injury could result Know where your main gas shutoff valve is located Make sure the cookware you use is large enough to contain food and avoid boilove
7. A Note to You Cooktop Safety Parts and Features Using Your Cooktop Caring for Your Cooktop Troubleshooting Requesting Assistance or Service Warranty In the U S A for assistance or service call the Consumer Assistance Center 1 800 253 1301 www whirlpool com MODEL GL8856EB 3191747 A Note to You The Whirlpool Brand is committed to designing quality products that consistently perform for you to make your life easier To ensure that you enjoy years of trouble free operation we developed this Use and Care Guide It is full of valuable information about how to operate and maintain your appliance properly and safely Please read it carefully Also please complete and mail the Product Registration Card provided with your appliance The card helps us notify you about any new information on your appliance Whenever you call to request service for your appliance you need to know your Model Number complete model number and serial number You can find this information on the model and serial number label plate see diagram in the Purchase Date Parts and Features section Dealer Name Please also record the purchase date of your appliance and your dealer s name address and telephone number Dealer Phone Keep this book and the sales slip together in a safe place for future reference It is important for you to save your sales receipt showing the date of purchase Proof of purchase will assure you of in warranty se
8. by a qualified service technician Use these burners for simmering or for cooking smaller quantities of food requiring small cookware 6 000 BTU 6 000 BTU burner burner 6 000 BTU burner Use these burners for cooking large quantities 10 000 BTU of food deep fat frying or cooking with large burner cookware 10 000 BTU burner AWARNING Fire Hazard Do not let the burner flame extend beyond the edge of the pan Turn off all controls when not cooking Failure to follow these instructions can result in death or fire Push in the control knob and turn it to the LITE position The clicking sound is the ignitor sparking Visually check that the burner has lit After the burner lights turn the control knob to the desired setting You can set the control knob anywhere between the high and low settings NOTES The ignitors may click a number of times before the burner lights This is normal All five burner ignitors will spark no matter which burner you are using Check the burner to see if it has lit If the burner does not ignite listen for the clicking sound If you do not hear the ignitor click turn the burner off Check that the service cord is placed firmly in the wall receptacle Check for a tripped circuit breaker or blown fuse Check that the control knob is pressed completely down on the valve shaft If the spark ignitor still fails to operate call your nearest authoriz
9. ects how quickly and evenly the pan heats When using glass or ceramic cookware check to make sure it is suitable for use on surface burners To avoid tipping make sure pots and pans are centered on the grates The large diameter of most water bath or pressure canners combined with high heat settings for long periods of time can cause damage to the cooktop To protect your cooktop For best results use a canner which can be centered over the surface burner Do not place your canner on 2 surface burners at the same time This reduces the time the control is set on high Reduce the heat position needed to maintain a boil or I required pressure canner Refer to your canner manual for specific instructions e Start with hot water setting to the lowest levels in a pressure For up to date information on canning contact your local US Government Agricultural Department Extension Office or companies who manufacture home canning products Caring for Your Cooktop AWARNING Explosion Hazard Do not store flammable materials such as gasoline near this appliance Doing so can result in death explosion or fire Use this chart to get specific information on cleaning your cooktop Before cleaning always make sure all controls are off and the cooktop is cool PART HOW TO CLEAN Control knobs e Turn the knobs off and pull them straight away from the control panel e Wash the knobs with a sponge and war
10. ed Whirlpool servicer Proper grounding is necessary for the electrical System to work correctly A qualified electrician should check the wall receptacle to see if it is grounded correctly NOTE Do not leave empty cookware or cookware which has boiled dry on a hot surface burner The cookware could overheat causing damage to the cookware or cooking product Use the following chart as a guide SETTING RECOMMENDED USE To light the burner To start food cooking e To bring liquid to a boil To hold a rapid boil To quickly brown or sear food To maintain a slow boil To fry poultry or meat e To make pudding sauce or gravy To stew or steam food e To simmer food MED LO LO To keep food warm To melt chocolate or butter e Preheat your pans only when recommended and for the shortest time possible e Start your food on a higher heat setting then turn the control to a lower setting to finish cooking e Place a filled pan on the burner grate before turning on the surface burner Surface burners can be manually lighted Hold a lit match near a burner and turn the control knob to the HI position Now you can adjust the flame height e After the burner lights turn the control knob to the desired setting e The pan should have a flat bottom straight sides and a well fitting lid e Choose medium to heavy gauge thickness cookware The pan material metal or glass aff
11. eet the application needs must be made by a Whirlpool service company or Qualified Agency Disconnect the electrical supply and the gas supply at the shutoff valve near the cooktop before servicing the cooktop SAVE THESE INSTRUCTIONS Parts and Features Model and serial number plate under cooktop p 2 N al AAA rok 6 000 BTU 10 000 BTU 6 000 BTU 6 000 BTU burner burner burner burner pp 10 11 12 pp 10 11 12 pp 10 11 12 pp 10 11 12 Left rear burner Control knob pp 8 10 Left front burner control knob pp 8 10 Surface burner grate p 10 e epe Center rear burner control knob pp 8 10 OFF OFF Surface burner cap pp 10 11 12 amp L amp SF SF SF s s S S S z e z 6 z 6 i ee j ee 6 o Meno W MEnig V9 Meno V9 OFF OFF amp amp S S SF SF me gt F m 6 E ise Gold z Meno V9 Meno V9 10 000 BTU pp 10 11 12 Right rear burner control knob pp 8 10 Right front burner control knob pp 8 10 Using Your Cooktop Your cooktop has sealed gas burners with an IMPORTANT Your cooktop is factory set for electric ignition system The sealed burners spread use with Natural Gas If you wish to use L P gas the heat evenly across the bottom of the cookware L P Gas Conversion Kit No 814428 is available and provide infinite heat control from your authorized Whirlpool servicer The conversion must be done
12. ir labor to correct defects WARRANTY in materials or workmanship Service must be provided by FROM DATE OF an authorized Whirlpool service company PURCHASE WHIRLPOOL WILL NOT PAY FOR A Service calls to 1 Correct the installation of your cooktop 2 Instruct you how to use your cooktop 3 Replace house fuses or correct house wiring or plumbing B Repairs when your cooktop is used in other than normal single family household use C Pickup and delivery Your cooktop is designed to be repaired in the home D Damage to your cooktop caused by accident misuse fire flood acts of God or use of products not approved by Whirlpool E Repairs to parts or systems resulting from unauthorized modifications made to the appliance WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitation may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Outside the United States a different warranty may apply For details please contact your authorized Whirlpool dealer If you need assistance or service first see the Troubleshooting section of this book After checking Troubleshooting additional help can be found by checking the Requesting Assistance or Service section Call our Consumer Assistance Center at
13. m soapy water Rinse and dry them well Do not soak them Do not use steel wool or gritty cleansers which can damage the finish of the knobs Replace the knobs Make sure all knobs are turned off Surface burner Clean as soon as they become dirty and when they are cool enough grates and caps to handle e Wash with a mildly abrasive plastic scrubbing pad and warm soapy water Rinse and dry well e For stubborn stains clean with a scrubbing pad and or a powdered cleanser and water Repeat these cleaning steps as needed Surface burners e See the Sealed surface burners and cooktop section for cleaning instructions Tempered glass e Remove the grates surface e Wash the surface with a sponge and warm soapy water or paper towel and spray glass cleaner Wipe with clean water and dry thoroughly Use a nonabrasive plastic scrubbing pad on heavily soiled areas Do not use steel wool abrasives or harsh cleansers They may damage the finish e f you use soap or detergent solutions wipe thoroughly to prevent filmy residue NOTE When cleaning the cooktop with knobs removed DO NOT allow water to run down inside the cooktop Replace the grates e You should routinely remove and clean the burner Cast iron caps Always clean the burner caps after a burner cap spillover Keeping the burner caps clean prevents improper ignition and an uneven flame For the proper flow of gas and ignition of the burner DO NOT ALLOW
14. ppliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building e Immediately call your gas supplier from a neighbors phone Follow the gas supplier s instructions e If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier continued on next page Install or locate the cooktop only in accordance with the provided Installation Instructions The cooktop must be installed by a qualified installer The cooktop must be properly connected to the proper gas supply and checked for leaks The cooktop must also be properly connected to the electrical supply and grounded Gas fuels and their use in appliances can cause minor exposures to benzene formaldehyde carbon monoxide and soot primarily from incom plete combustion Significant exposure to these substances could cause cancer or reproductive harm Properly adjusted burners with a blue rather than a yellow flame will minimize incomplete combustion Venting with a hood or an open window will further minimize exposure Do not store things children might want above the cooktop Children could be burned or injured while climbing on it Do not leave children alone or unattended in the area where the cooktop is in use They should never be allowed to sit or stand on any part
15. rs and spillovers Heavy splattering or spillovers left on a cooktop could ignite and burn you Pan size is especially important in deep fat frying Check to be sure glass cookware is safe for use on the cooktop Only certain types of glass glass ceramic ceramic earthenware or other glazed cookware are suitable for cooktops without breaking due to the sudden change in temperature Never leave surface burners unattended at high heat settings A boilover could result and cause smoking and greasy spillovers that could ignite Turn pan handles inward but not over other surface burners This will help reduce the chance of burns igniting of flammable materials and spills due to bumping of the pan o not use decorative covers or trivets over the surface burners Grease is flammable Do not allow grease to collect around cooktop Wipe spillovers immediately _ war fs IU Do not use water on grease fires Never pick up a flaming pan Smother flaming pan by covering with a well fitting lid cookie sheet or flat tray Flaming grease outside of pan can be extinguished with baking soda or if available a multipurpose dry chemical or foam type extinguisher Do not repair or replace any part of the cooktop unless specifically recommended in this manual All other servicing should be referred to a qualified technician Any additions changes or conversions required in order for this appliance to satisfactorily m
16. rvice Serial Number Dealer Address To find detailed product information the location of the nearest Whirlpool dealer or authorized servicer to pruchase an accessory item or register your appliance on line please visit our Web site at www whirlpool com Cooktop Safety We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to hazards that can kill or hurt you and others All safety messages will be preceded by the safety alert symbol and the word DANGER or WARNING These words mean You will be killed or seriously injured if you don t ADANG ER follow instructions You can be killed or seriously injured if you don t AWARN l N G follow instructions All safety messages will identify the hazard tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed Gas cooktops have been thoroughly tested for safe and efficient operation However as with any appliance there are specific installation and safety precautions which must be followed to ensure safe and satisfactory operation WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other a
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