VTech t2340 User's Manual
Contents
1. Delete Records from Call History Delete a Specific Call 1 Locate the record you want to delete from call history 2 Press DELETE You ll hear a confirmation beep Delete All Calls 1 With the handset in idle off mode press and hold DELETE The screen displays ERASE ALL NO YES The current choice flashes 2 Press auntil YES flashes 3 Press SELECT You ll hear a confirmation beep www vtechphones com Caller ID Operation Dial a Displayed Number 1 Locate the record in call history that you want to dial la 2 If you wish to change how the number is dialed press The screen displays alternate dialing sequences available for this call 3 Press SELECT Press y or A until DIAL flashes 4 Press SELECT again The number is automatically dialed OR f When the number is correctly displayed for dialing press TALK Store a Call History Record in the Directory 1 Locate the record in the call history you want to store in the directory 2 If you wish to change how the number is stored press The screen displays alternate dialing sequences available for this call 3 Press SELECT then press w or Auntil PROGRAM flashes 4 Press SELECT three times The screen displays 5 Press wor ato select Y or N for distinctive ringer 6 Press SELECT You ll hear a confirmation beep If you choose Y in step 5 a D will be displayed with the directory entry e Press OFF at any time to exit call history2. During a call press to hang up While in programming mode press to cancel an operation back up or exit 9 Redial Pause Press to view redial memory While entering numbers press and hold to insert a dialing pause 10 PROG Press to enter programming mode www vtechphones com BASIC OPERATION 9 Telephone Operation Base Operation 1 Locate Handset e Press the LOCATE HANDSET key to page the handset e Press it second time to cancel a page e The base will ring the handset for one minute before ending the page automatically e The handset can also cancel the page by pressing the OFF key 10 BASIC OPERATION www vtechphones com Telephone Operation Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and base can communicate over only a certain distance which can vary with the locations of the base and handset the weather and the construction of your home or office If you receive a call while you are out of range the handset might not ring or if it does ring the call might not connect when you press TALK Move closer to the base then press TALK to answer the call If you move out of range during a phone conversation you might hear noise or interference To improve reception move closer to the base If you move out of range without pressing OFF your phone will be left off the hook To hang up properly wal
3. X ius D o i O KZ D 9 gt Screen Displays When The other party is blocking name and or number information Your phone company is unable to receive information about this caller s name and or number a after name This caller has called you more than once www vtechphones com BASIC OPERATION 21 Batteries Battery Care and Maintenance After your battery is fully charged you can expect the following performance e lf you repeatedly get a lt S S low battery indicator even Operation Operating time after charging overnight ae the battery should be While in use talking up to 4 hours replaced ga E R While not in use standby up to 4 days or injury to persons or damage to the telephone Handset is off the base unit or charger but not in use charge the battery provided e The battery needs charging when with of igentitied for use Anew battery is installed in the handset with this product only in accordance with the The phone beeps twice every five seconds meaner ee The screen displays BATTERY LOW and the low battery icon manual e Place the handset in the base The battery is typically fully charged at least 16 hours Battery power is consumed e You can keep the battery fully charged by returning the handset to the base after each use whenever the handset is off l the base unit or charger Replacing the Handset Battery
4. k MEMORY FULL an error tone sounds and you cannot store a new number until you delete a record in speed dial memory or the directory elf the speed dial location is not empty your new entry will be stored in place of X EIO CZN AIT m W lt iIi lt I DI OIT Nlo olola Ell M the old and the first entry will be deleted Take caution to not olga vize olo 2 3 4 5 D 7 8 9 0 save over entries you do not wish to delete from memory Qo 14 BASIC OPERATION www vtechphones com Speed Dialing Edit a Number Name in Speed Dial 1 Press and hold the memory location key 1 through 9 of the entry you wish to edit 2 When the screen displays the entry you want to edit press SELECT Then press wor A until EDIT flashes 3 Press SELECT The screen displays the name and number The cursor appears at the end of the name Use y A and the dial pad keys to edit the name Press SELECT to move on to edit the number Use w to backspace and make corrections Press SELECT to move to edit the distinctive ring setting Press SELECT to save Delete a Number Name in Speed Dial 1 Press and hold the memory location key 1 through 9 of the entry you wish to delete 2 When the screen displays the entry you want to delete press SELECT Then press y or A until ERASE flashes 3 Press SELECT the screen displays 4 Press wor A until YES flashe
5. S 1 Remove the battery compartment cover on the handset by pressing leave the handset off the on the indentation and sliding the cover downward base unit or charger the 2 Lift out the old battery and disconnect shorter you can actually talk 3 Align the two holes in the new battery s plug with the socket pins on the handset Actual battery R B performance depends on a and snap the plug into place Snap the battery in the compartment combination of how often as described in Installation on page 4 NS Hers isin He and 4 Replace the cover by sliding it up into place Ba 5 The new battery must be charged before using the phone Place the 2 charged you do not have handset in the base and allow it to charge for at least 16 hours the cuce 2 to charge it again until first charge The telephone might operate before that but for best 4 BATTERY LOW is displayed A r A or EF flashes This will performance let the battery charge fully P maximize the battery life AZ 22 BASIC OPERATION www vtechphones com Troubleshooting If you have difficulty operating your phone the suggestions below should solve the problem If you still have difficulty after trying these suggestions call VTech Communications at 1 800 595 9511 In Canada call VTech Telecommunications Canada Ltd at 1 800 267 7377 Problem Suggestion My phone doesn t work e Make sure the power cord is plugged in at all e Make sure the telephone line cord is plugged
6. at a time For example if HS1 is on a call and HS2 presses TALK CAN T CONNECT will display Be sure only one handset is in use at a time e Move the handset closer to the base You might have moved out of range e Reset the base Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and base to reset e Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones e You are trying to use both system handsets at the same time Be sure to only use one system handset at a time e Make sure the battery is plugged into the handset e Be sure to use the AC power adaptor provided with your phone e Charge the battery in the handset at least 16 hours For optimum daily performance return the handset to its base when not in use e You may need to purchase a new battery please refer to the Batteries section of this user s manual e Your phone might be malfunctioning Please refer to the Warranty section of this user s manual for further instruction www vtechphones com ADDITIONAL INFO 25 gt Q Z e Di 5 s e 3 o e gt Troubleshooting Problem Suggestion ge
7. 267 7377 Before You Begin Parts Check list AC Power Adaptor User s Manual To purchase replacement batteries visit us on the web at www vtechphones com or call VTech Communications Inc at 1 800 595 9511 In Canada call VTech Telecommunications Canada Ltd at 1 800 267 7377 HANDSET x 2 BASE UNIT 1 Handsets 2 l e Important 2 Base Unit Before using 3 Charger Power Adaptor this telephone you must read 4 Charger l CHARGER Important Safety 5 Telephone Line Cord POWER ADAPTOR Instructions on 6 Batteries 2 page 32 T 8 User s Manual TELEPHONE BATTERY x 2 USER S MANUAL LINE CORD AC POWER ADAPTOR www vtechphones com GETTING STARTED 3 Q m gt Ue p D D GL e Useonlythe provided VTech battery or equivalent 4 GETTING STARTED Installation Choose Location For maximum performance of your cordless telephone system 1 Choose acentral location for your Base Unit 2 Install your base unit and extension handsets away from electronic equipment such as personal computers television sets and microwave ovens 3 In locations where there are multiple cordless telephones separate base units as much as possible 4 Install your telephone equipment away from heat sources and sunlight 5 Avoid excessive moisture dust or extreme cold Install Handset Battery a Align the two holes in the plug with
8. For xDSL users Telephone line cord www vtechphones com ADDITIONAL INFO 29 gt Q T e pi 5 s e 3 o e gt Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install your base unit near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your base unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords Warranty Statement What does this limited warranty cover e The manufacturer of this VTech product V
9. The screen displays ENTER NAME Using the chart on page 14 enter up to 15 characters for the name you re storing with the number Use A to backspace and make corrections use wor Ato advance and add a space When you finish entering the name press SELECT The screen displays ENTER NUMBER Enter the telephone number Use wto backspace and make corrections Press REDIAL PAUSE to store a pause in the dialing sequence OR Press REDIAL PAUSE if you wish to display and then store the last number dialed Press SELECT The screen displays DISTINCT RING and the current setting Press w or A to change the setting Choose Y for yes if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the first ring Choose N for a normal ringing pattern Press SELECT to confirm your selection If you chose Y a D will be displayed with the directory entry www vtechphones com Telephone Directory Edit a Number Name in the Directory 1 Press A DIR The screen displays DIRECTORY Press OFF at 2 Press wor A to scroll alphabetically through the entries stored in the directory any time to exit OR directory Press the dial pad key for the first letter of the entry you want to edit 3 When the screen displays the entry you want to edit press SELECT Then press wor A until EDIT flashes 4 Press SELECT The screen displays the name and number The cursor appears at the end of the name
10. Use y a and the dial pad keys to edit the name Press SELECT to move on to edit the number Use w to back space and make corrections Press SELECT to move on to edit the distinctive ring setting Use the a and w keys to change the setting 5 Press SELECT to save the edited information Delete a Number Name in the Directory 1 Press A DIR The screen displays DIRECTORY 2 Press wor Ato scroll alphabetically through entries in the directory OR Press the dial pad key for the first letter of the entry you want to delete 3 Whenthescreen displays the entry you wantto delete press SELECT Then press y or A until ERASE flashes 4 Press SELECT The screen displays ERASE NO YES and the number The current choice flashes 5 Press wor A until YES flashes 6 Press SELECT You ll hear a confirmation beep www vtechphones com BASIC OPERATION 17 ius D a 2 e KZ D S 9 gt e Press OFF at any time to exit direc tory Telephone Directory Dial a Number from the Directory 1 2 3 Press A DIR The screen displays DIRECTORY Press wor A to scroll alphabetically through entries stored in directory OR Press the dial pad key for the first letter of the entry you want to dial When the number you want to dial is displayed press TALK Move a Number Name to the Memory i 2 Press A DIR The screen displays DIRECTORY Press wor A to scroll alphabetically
11. controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation If the product has been dropped and the base and or handset has been damaged If the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Only put the handset of your telephone next to your ear when it is in normal talk ponr am FCC ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recep tion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate
12. of each ring tone e Press SELECT as If you subscribe to DSL service If you hear noise during conversations and or your caller ID features aren t functioning properly install a noise filter to the telephone line between the base unit and the telephone line jack Contact your DSL provider to obtain a noise filter To single telephone jack RJ11C _ eat Noise filter For xDSL users Telephone line cord 8 GETTING STARTED www vtechphones com Telephone Operation Handset Operation 1 Make a Call Press before or after dialing number to place a call 2 Flash Call Waiting Press to begin a call then dial a number During a call press to receive an incoming call if call waiting is activated 3 Chan While on a call press CHAN to switch to a clearer channel 1 2 4 Delete Press to delete one or all calls in the call log See page 20 for complete instructions 5 Answer a Call any key Press any key except OFF to answer a call 5 6 Handset Volume Adjust the volume while on a call A double beep will sound when you reach the maximum or minimum setting CID and DIR keys e When phone is not in use press w CID to display caller ID 3 4 information e When phone is not in use press A DIR to display directory entries ius D a 2 e KZ D S 9 gt 7 Select Press to confirm the highlighted option while in programming mode 8 Off
13. only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment Ww o 2 i Oo me B o e Callers name Party has called 2 or more times Long distance call Caller s telephone number Date of call Time of call Position in call history www vtechphones com BASIC OPERATION 19 e If you answer a call before the caller ID information appears on the screen it will not be in the call history Each handset s call log is independent from the other handset For example when you delete one or all call log entries in one handset they will not be deleted from the other handset 20 BASIC OPERATION Caller ID Operation About Call History Caller ID Your phone can store up to 30 calls in its caller ID memory The most recent call will have the highest number When the memory is full the oldest call will be deleted to make room for new incoming call information For each call that comes in the screen displays the following information between the first and second rings e Your callers name 15 letters are sent by your telephone company e The caller s area code and telephone number e The time and date of the call e The repeat tag in the upper right corner indicating the party has called more than once Review Call History 1 Press w CID to view call history 2 Use y and A to scroll through records in call history
14. Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five 34 ADDITIONAL INFO www vtechphones com The RBRC Seal The RBRC Seal The RBRC Seal on the nickel cadmium battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel cadmium batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information o
15. Product returned without valid proof of purchase see 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service e To obtain warranty service in the United States of America call 1 800 595 9511 for instructions regarding where to return the Product Before calling for service please check the user s manual A check of the Product controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product s to the service location VTech will return repaired or replaced product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit e If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech servi
16. Table of Contents Before Yo Begi 2 a r 9 SR AX See BS Eee BE wate 3 Parts Checklist GETTING STARTED DEHN 19 S 5 oS Sade ok ob te Bre E bbe eee NEE 4 Install Handset Battetys Z TKK 27 da 67 Gece EK we deed 4 Table Desk Installation 2 ee 5 Wall MOUNTING iaa Sota bie Bee Sects bre Sede Gd ert Ss 6 Charge the Handset Battery lt x e lt e e nnns enn 7 Set anguage gsc a 9 KK GE Bae Boe ae Sod 7 Check for Dial Tone 2 lt e 7 Set ne Dial Mode so s nerad T RRR ERE ee 7 Set Handset Date and Time lt lt 8 BASG OPERATION acs X ARR KRE NR Paci Gow cheat RKR X Telephone Operation lt ee Handset Operation Base Operation sis a a ao a RE RRR RRR L RKR N Operating Ranges AX X amp X AX ated Be ae Boe RL KKK Temporary Tone Dialing 2 ee ee ee 1 ICANFORWANG R as tele aE eae ae See Gre Beg Sas arse 11 Display Screen Messages anaoa 12 speed Dialing sos a cre wae See Aa A RA 13 Store a Number Name in Speed Dial aoaaa 13 Edit a Number Name in Speed Dial aoaaa aaa 15 Delete a Number Name in Speed Dial o oo 15 Dial a Speed Dial Number aaan lt anana 15 Reassign Locations in Speed Dial anaana anaanakau 15 TONO DION a ees aa a a See GR KKR 16 Store a Number Name in the Directory 16 Edit a Number Name in the Directory 17 Delete a Number Name in the Directory o ooa 17 Dial a Number from the Director
17. Tech Communications warrants to the holder of a valid proof of purchase Consumer or you that the product and all accessories provided by VTech in the sales package Product are free from material defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with operation instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period Materially Defective Product e During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair this product we may use new or refurbished replacement parts If we choose to replace this product we may replace it with a new or refurbished product of the same or similar design VTech will return repaired or replacement products to you in working condition VTech will retain defective parts modules or equipment Repair or replacement of Product at VTech s option is your exclusive remedy You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period e The limited warranty period for the product extends for ONE 1 YEAR from the date of purc
18. VTECH TELECOMMUNICATIONS LTD Printed in China 91 000439 040 000 vtec Innovation Beyond Technology vtech User s Manual www vtechphones com Innovation Beyond Technology eQooOerc HI si SG eE lt lt 2000 as K all 0000 F JERES 0000 d K 3000 7 aa Technology Model t2340
19. ce location along with a description of the malfunction or difficulty 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations e This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this product The warranty exclusively describes all of VTech s responsibilities regarding the product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the product is fit for ordinary use are limited to one year from date of purchase Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you e In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the product or other associated equipment the
20. cost of substitute equipment and claims by third parties resulting from the use of this product Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you www vtechphones com ADDITIONAL INFO 31 gt 2 2 5 O 2 3 D gt Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following PAPO 10 11 12 13 14 15 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not place this product on an unstable surface such as a table shelf or stand The product may fall causing serious damage Slots and openings in the back or bottom of the base unit and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product shou
21. e telephone line cord to the wall jack 3 Mount the base on the wall Position the base unit so the mounting studs will fit into the holes on the wall mount bracket Slide the base unit down on the mounting studs until it locks into place 6 GETTING STARTED www vtechphones com Installation Charge the Handset Battery Place the handset in the base CHARGING will display Be sure to charge the battery for at least 16 hours before using your phone Set Language e Press PROG then press w or 4 until LANGUAGE is displayed Press SELECT e The current setting blinks Press w or a until the screen displays the correct language English or Spanish e Press SELECT to save your selection Check for Dial Tone After the batteries are charged pick up the handset and press TALK you should hear a dial tone If you do not try this phone in another phone jack Set the Dial Mode If you have touch tone service the phone is ready to use as soon as the battery is charged If you have pulse rotary service you ll need to change the dial mode e Press PROG e Press wor A until the screen displays DIAL MODE and the current setting e Press SELECT The current setting blinks e Press wor A to select TONE or PULSE e Press SELECT to save www vtechphones com e If the phone will not be used for a long period of time remove the battery to prevent possible leakage e If you have any trouble installing your phone p
22. firmly into the base unit and the telephone wall jack e Charge the battery in the handset at least 16 hours For optimum daily performance return the handset to its base when not in use e Reset the base Unplug the unit s electrical power Wait for over 15 seconds then plug it back in Allow up to one minute for the handset and base to reset e You may need to purchase a new battery please refer to the Batteries section of this user s manual cannot get a dial e First try all the suggestions above tone e Move the handset closer to the base You might have moved out of range e Your line cord might be malfunctioning Try installing a new line cord e f the previous suggestions don t work disconnect the base unit from the telephone jack and connect a different phone If there is no dial tone on that phone either the problem is in your wiring or local service Contact your local telephone company www vtechphones com ADDITIONAL INFO 23 gt Q z fe gt 3 h 9 oy o e gt Troubleshooting Problem cannot dial out My handset beeps four times and isn t performing normally Suggestion e Make sure you have a dial tone before dialing The handset may take a second or two to find the base and produce a dial tone This is normal Wait an extra second before dialing e Make sure your phone is set to the correct dial mode for the type of service that you have pulse or touchtone Refer
23. hase if we repair or replace a Materially Defective Product under the terms of this limited warranty This limited warranty also applies to repaired or replacement Products for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 30 ADDITIONAL INFO www vtechphones com Warranty Statement 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 2 3 4 Product to the extent that the problem is caused by use with non VTech electrical accessories or 5 Product whose warranty quality stickers Product serial numbers plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7
24. hones com Index A About Call History Caller ID 20 B Base Operation 10 Batteries 22 Battery Care 22 Before You Begin 3 C Call forward 11 Caller ID Operation 19 Check for Dial Tone 7 Charge the Handset Battery 7 D Delete a Number Name 15 17 Delete Records from Call History 20 Dial a Displayed Number 21 Dial a Number from the Directory 18 Dial a Speed Dial Number 15 Display Screen Messages 12 E Edit a Number Name 15 17 F FCC ACTA and IC Regulations 32 G GETTING STARTED 3 H Handset Operation 9 l Important Safety Instructions 32 Installation 4 Install Handset Battery 4 L Locate Handset 10 M Move a Number Name 18 Make a Call 9 Modular telephone jack 5 0 Off 9 Operating Range 11 P Page Locate Handset 10 Parts Checklist 3 Program PROG 9 R RBRC 34 Reassign Locations 15 www vtechphones com Review Call History 20 Replacing the Handset Battery 22 S Set Language 7 Set the Dial Mode 7 Set Handset Date and Time 8 Speed Dialing 13 15 Store a CID Record 21 Store a Number Name 13 16 T Telephone Directory 16 18 Telephone Operation 9 12 Troubleshooting 23 29 WwW Wall Mounting 6 Warranty 30 31 INDEX 37 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2005 for
25. k back into range periodically pressing OFF Temporary Tone Dialing If you have pulse rotary service you can change from pulse dialing to touch tone dialing during a call by pressing TONE This is useful if you need to send touch tone signals for access to telephone banking or long distance services 1 Dial the number 2 Press TONE Buttons pressed after this send touch tone signals 3 After you hang up the phone automatically returns to pulse service Call Forward An external call can be forwarded from one handset HS1 to the other handset HS2 1 While on a call press SELECT on HS1 to forward the call to HS2 HS1 will display CALL TRANSFERRED HS2 will ring and show TRANSFERRED CALL 2 Press any key except OFF on HS2 to answer the forwarded call HS1 will return to the idle screen www vtechphones com BASIC OPERATION Only one handset of your phone system can be in use off hook at a time For example if HS1 is on a call and HS2 presses TALK CANT CONNECT will display For clearer reception while on a call press he CHAN button until he interference has been eliminated If HS2 cannot be found HS1 will generate a sad one and continue the call automatically Before HS2 answers HS1 can press TALK to cancel he forward function and continue the external call If HS2 does not respond o a forwarded call within 30 seconds HS1 will ring until TALK is pressed to pick up he call If HS1 does
26. ld be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not install this product where the cord may have anyone walking on it Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and refer servicing to an authorized service facility under the ollowing conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled onto the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions as improper adjustment of other
27. le wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones e Your line cord might be malfunctioning Try installing a new line cord www vtechphones com ADDITIONAL INFO 27 gt Q Z 2 e Di 5 s e o Le gt Troubleshooting Problem My calls fade or cut in and out while I m using my handset My Caller ID isn t working Suggestion e Press the CHAN button while on a call until the interference has been eliminated e Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones e Microwaves operate on the same frequency as your phone It is normal to experience static on your phone while the microwave is running Do not install this phone in the same outlet or near the microwave e If your phone is plugged in with a modem or surge protector plug the phone or modem surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector e Relocate your phone to a higher location The phone will get better recepti
28. lease refer to the Troubleshooting section near the end of this manual GETTING STARTED 7 Q D m Ke p D D GL sln the event of a power outage or if your phone s power cord is unplugged the time setting will be lost Installation Set Handset Date and Time If you subscribe to caller ID service the date and time will be set automatically with the first incoming call If you do not have caller ID service you can set the date and time manually e Press PROG then press w or a until DATE TIME is displayed Press SELECT e The month is flashing Press w or A until the screen displays the correct month Press SELECT e The day is flashing Press w or A until the screen displays the correct day Press SELECT e The hour is flashing Press w or A until the screen displays the correct hour Press SELECT e The minute is flashing Press w or a until the screen displays the correct minute Press SELECT e AM or PM is flashing Press w or A to choose between AM or PM Press SELECT Handset Ringer Style Batiery Save You can select from four different handset ringer styles or turn the ringer off and extend the battery life e With the handset in idle off mode press PROG e Press wor until the screen displays RINGER and the current setting e Press SELECT The current setting blinks and you will hear a sample of the ring e Press wor Ato select RINGER 1 2 3 4 or OFF You will hear a sample
29. n t answer within another 30 seconds the call will end automatically 11 ius D a 2 e D D S 9 gt Telephone Operation Display Screen Messages Screen Displays When There is a call coming in The handset is waiting for dial tone The handset is in use The handset is in the base and the battery is charging The base is paging the handset The battery needs to be recharged The handset is changing to another of the 30 channels available Displays and a sad tone sounds when the base power is off and TALK is pressed The handset ringer is turned off 12 BASIC OPERATION www vtechphones com Speed Dialing You can store telephone numbers you call frequently in two different ways as speed dial numbers or in the directory Each number can have up to 24 digits You will program names to go with the numbers each can have up to 15 characters e The entries you stored in speed dial memory will Up to ten numbers and names can be stored total You can store as many as nine numbers with names into speed dial memory locations you assign 1 through 9 You can also store numbers with be marked with names alphabetically in the directory See Telephone Directory for instructions 01 through 09 in the telephone Store a Number Name in Speed Dial directory 1 Press PROG on the handset e Each handset s speed dial entries 2 Press aor y until the screen displays SPEED DIAL are inde
30. n Ni Cd battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation www vtechphones com ADDITIONAL INFO 35 gt Q Z Ey LS pi 5 s e 3 o Le gt Technical Specifications Enhanced 2 4GHz technology your phone operates on a dual band transmission that combines the best of 2 4GHz and 900MHz technologies providing enhanced performance over standard cordless telephones Frequency Control Transmit Frequency Receive Frequency Channels Nominal Effective Range Size Weight Power Requirements Memory 36 ADDITIONAL INFO Crystal controlled PLL synthesizer Base 2410 2 2418 9 MHz Handset 912 75 917 10 MHz Base 912 75 917 10 MHz Handset 2410 2 2418 9 MHz 30 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 185 5mm X 53 4mm X 39 0mm Base 88 8mm X 107 5mm X 122 7mm Charger 76 0mm X 81 0mm X54 4mm Handset 116 grams Base 133 2 grams Charger 41 2 grams Handset 3 6V 300mAH Ni Cd Battery Base 9V AC 250mA Charger 6V DC 200mA Speed Dial 9 Memory locations 24 digits per location Directory 10 Memory locations 24 digits per location CID 30 Memory locations www vtechp
31. nnect your base unit from the telephone jack and plug in a regular telephone If you using my phone still hear other calls the problem is probably in your wiring or local service Call your local telephone company My handset does not lt Make sure you have the ringer activated Refer to the section s on ringer selection in this user s ring when I receive a manual call e Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack Make sure the power cord is plugged in e You may be too far from the base unit e Charge the battery in the handset at least 16 hours For optimum daily performance return the handset to its base when not in use e You may have too many extension phones on your telephone line to allow all of them to ring Try unplugging some of the other phones e The layout of your home or office might be limiting the operating range Try moving the base to another location preferably on an upper floor e If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply e Test a working phone at the phone jack If another phone has the same problem the problem is the phone jack Contact your local telephone company charges may apply e Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possib
32. on not installed in a low area e If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply e Caller ID is a subscription service You must subscribe to this service for this feature to work on your phone e Your caller must be calling from an area that supports caller ID e Both you and your caller s telephone companies must use caller ID compatible equipment 28 ADDITIONAL INFO www vtechphones com Troubleshooting Problem Suggestion Common cure for If the unit does not seem to be responding normally then try putting the handset in its base If it electronic equipment does not seem to respond do the following in the order listed 1 Disconnect the power to the base 2 Disconnect the handset battery and spare battery if applicable 3 Wait a few minutes 4 Connect power to the base 5 Re install the battery ies 6 Wait for the handset to re establish its link with the base To be safe allow up to one minute for this to take place If you subscribe to DSL service If you hear noise during conversations and or your caller T ID features aren t functioning properly install a noise A fe filter to the telephone line between the base unit and the hf Q oJ telephone line jack Contact your DSL provider to obtain a noise filter To single telephone jack RJ11C a Noise filter
33. pendent 3 Press SELECT The screen displays ENTER 1 9 from the other 4 Press the key 1 through 9 for the memory location where you want to store this entry The For example a screen displays ENTER NAME speed dial 5 Using the chart on the next page enter up to 15 characters for the name you re storing with entry stored in the number Use w to backspace and make corrections use A to advance and add a space Bisley Ea 6 When you finish entering the name press SELECT The screen displays ENTER by HS2 NUMBER 7 Enter the telephone number using the number keys Use w to backspace and make corrections S AN After at least one digit has been entered press REDIAL PAUSE to store pauses in the dialing memo mode sequence if necessary Press REDIAL PAUSE to display the last number dialed 8 Press SELECT to store your entry The screen displays DISTINCT RING and the current setting 9 Press wor a to change the setting Choose Y for yes if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the first ring Choose N for a normal ringing pattern 10 Press SELECT to confirm your selection If you chose Y a D will be displayed with the directory entry www vtechphones com BASIC OPERATION 13 Ww o 2 i Oo xe B o e Speed Dialing Whendi Press Once Twice 3Times 4 Times 5 Times 6 Times e When directory memory is full the 1 screen displays
34. r or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned www vtechphones com ADDITIONAL INFO 33 gt Q T 0 LS gt 3 h 9 o e gt FCC ACTA and IC Regulations If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please e Remain on the line and briefly explain the reason for the call before hanging up e Perform such activities in off peak hours such as early morning or late evening Industry Canada This equipment complies with regulations RSS210 and CS 03 of Industry
35. s 5 Press SELECT You ll hear a confirmation beep Dial a Speed Dial Number e Press and hold the memory location key 1 through 9 of the entry you wish to dial e Press TALK to dial the displayed memory number Reassign Locations in Speed Dial 1 Press and hold the memory location key 1 through 9 of the entry you wish to reassign 2 When the screen displays the entry you want to reassign press SELECT Then press A until SPEED flashes 3 Press SELECT The screen displays ENTER 1 9 4 Press the keys 1 through 9 to reassign this entry into another memory location www vtechphones com BASIC OPERATION 15 S o 2 i G LZ B o Q e Press REDIAL PAUSE to display the last number dialed from this phone to store it in speed dial memory e Each handset s speed dial entries are independent from the other For example a speed dial entry stored in HS1 cannot be accessed dialed by HS2 16 BASIC OPERATION Telephone Directory Your phone can store 10 including the nine speed dial entries numbers with names up to 15 characters for the name and 24 digits for the number in each handset When memory is full the screen displays MEMORY FULL an error tone sounds and you will not be able to store a new number until you delete a stored number Store a Number Name in the Directory al 2 3 4 5 Press PROG The screen displays DIRECTORY Press SELECT
36. t noise static or weak signal even when I m near the base hear noise in the handset and none of the keys or buttons work 26 ADDITIONAL INFO e Press the CHAN button while on a call until the interference has been eliminated e Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones e Microwaves operate on the same frequency as your phone It is normal to experience static on your phone while the microwave is running Do not install this phone in the same outlet or near the microwave e If your phone is plugged in with a modem or surge protector plug the phone or modem surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector e Relocate your phone to a higher location The phone will likely get better reception not installed in a low area e If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply e Make sure the power cord is plugged in www vtechphones com Troubleshooting Problem Suggestion hear other calls while lt Disco
37. the receiving antenna 32 ADDITIONAL INFO www vtechphones com FCC ACTA and IC Regulations Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The base unit shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more If you choose to use a clipping device please make sure to only use the supplied VTech belt clip FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your local telephone compan
38. the socket pins then snap the plug into place b Place the battery in the compartment with the wires in the lower right corner Angle the top of the battery under the top claws first then snap the bottom of the pack in Place the wires under the guide located below the battery c Replace cover by sliding it up into place d Place the handset in its base when not in use to ensure maximum daily performance www vtechphones com Installation Table Desk Installation Connect the power cord After charging the battery for at least 16 hours connect the telephone line cord Standard electrical outlet www vtechphones com outlet e Install the base unit away from electronic equipment such as personal computers television sets or microwave ovens Avoid excessive heat cold dust or moisture Standard electrical GETTING STARTED 5 Q B J3 Ue U pte o B a Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate Wall mounting is optional 1 Run the power and telephone cords through the slot then connect them to the jacks located on the underside of the base 2 Plug the AC adaptor into an electrical outlet If the battery has not been previously charged place the handset in the base and allow it to charge at least 16 hours or overnight Connect th
39. through directory OR Press the dial pad key for the first letter of the entry you want to move When the screen displays the entry you want to move press SELECT Then press wor until SPEED flashes Press SELECT The screen displays ENTER 1 9 Press the key 1 through 9 to move this entry from the normal directory to the speed dial memory and assign the memory location You ll hear a confirmation beep A memory location number 01 through 09 will be displayed with this entry 18 BASIC OPERATION www vtechphones com Caller ID Operation Your phone has a caller ID CID with call waiting feature that works with service from your local phone service provider Caller ID with call waiting lets you see who s calling before you answer the phone even when you re on another call You may need to change your phone service to use this feature Contact your service provider if e You have both caller ID and call waiting but as separate services you may need combined service e You have only caller ID service or only caller waiting service e You don t subscribe to any caller ID or call waiting services You can use this product with regular caller ID service and you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service There are fees for caller ID services and they may not be available in all areas This product can provide information
40. to the Installation section of this user s manual to set the dial mode e f the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply e Eliminate any background noise Noise from a television radio or other appliance may cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the handset before dialing or dialing from another room in your home with less background noise e Make sure the power cord is securely plugged into the base Plug the unit into a different working outlet not controlled by a wall switch e Move the handset closer to the base You might have moved out of range e Reset the base Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and base to reset e Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones 24 ADDITIONAL INFO www vtechphones com Troubleshooting Problem CAN T CONNECT displays on my handset The batteries will not hold a charge Suggestion e Only one handset of your phone system can be in use off hook
41. y 005 18 Move a Number Name to the Memory 18 Gallar ID Operationy jess anne aoa Seo ee RTE E a a R a wid 19 About Call History Caller ID o ooa 20 Review Call History lt s sca e sea ae ee K 20 Delete Records from Call History ooa 20 Diala Displayed Numbat a igi ka a aa a a a 21 Store a Displayed Number a 21 www vtechphones com Battenes a e E E TR a Bee E ede 22 Battery Care and Maintenance ooo a 22 Replacing the Handset Battery lt aaa aa 22 TOUBIESNOOUING s siara a a a E a dame eu 23 Maintenance 6 Seu NE a a We es E T ES ZAE Ge eS 30 Warranty Statement 2 20 00 0000 02 00 0 eee eee 30 Important Safety Instructions 2 2 ee ee 32 FCC ACTA and IG Regulations siros 0 9 8 0 99 9 0 0200 32 MMe RERO Seal ii eari E K 6 eases amp RMS Seen Goede we 35 Technical Specifications 6 5 gt 9 9 6 ee 36 INDEX cee E KE we Sila akc aint RMA Ene GMa E hrs 37 TABLE OF CONTENTS 1 NEED HELP This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone Please take the time to review thoroughly to ensure proper installation and the benefit of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support shopping and everything new at VTech In Canada please visit www vtechcanada com VTech toll free 1 800 595 9511 In Canada dial 1 800
42. y upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the users manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacture
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