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Ultra ElectronicS ID Card Printer User's Manual

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1. eeeeeeeees 20 oa Once printer servicing and cleaning have been LOading CAFS siare ianea iaa 20 a oe COMPpICtEd ico dd 39 Switching the card thickness ceeeeee 21 Troubleshooting oooccccccccccncnnnnnennnnnnnananas 40 Before UB inanaanai 22 gt Layout of rollers inside the printer o o 40 Names of parts on the operation panel 22 ee Seanina ban 50 Error code listing 41 ES abe eae A ethene a ss Mending broken ink ribbon and retransfer film 43 aie gi aera aks About printing errors eseese 43 ECD Panel accidente 22 E f f Removing card jAMS ooooooccccononocccnnoncccncnnnnnnancnnnnns 44 Operation display LED contents and the LCD 03 Hopper JAM re 44 gt a ee n i gt E A creeis 45 nitia ia ion poro Ai oca Reiransterssction Jam transfer isccectaucsccs 45 Preheating period oooccconoccccncnonccccncnnnancnanonannnos 23 LCD operation display content c cccccceeeeees 23 Seccatid 46 Main Specifications ooononcccnnnnnonicicnnncccnnrnnnnnnnos 46 la Notes for safe operation to the next pase hd id ae Ld Before you use Read these notes on safety thoroughly before operating your printer in order to use the unit properly Once you start using the unit this manual should be put aside the unit or at a convenient place where you can look up the manual any time as you need WARNING CAUTION f you ignore the
2. occcoocnnocnnnonoss 32 Connecting with a host computer ee 10 Setting the bend remedy mode ccee 33 Connecting the IC unit sold separately 11 Card size setting mode uu eee eters 34 Large size IC unit sold separately 11 Antimagnetic setting mode s es 34 Compact IC unit sold separately 12 Non contact IC antenna setting mode 34 Connecting the power cord 12 IC contact setting mode cceeeeeeeeeeeeteeeeeeeees 34 Installing the Card Stacker oooooccnocccnnoccccnonnncnnnos 13 TeSt priben ae 34 Discharging the card ooccccccoccnoccncccnnnonnconnnnnnos 13 Transport MOdE eee eee eee nano na nana nanas 34 Setting the ink ribbon AS 14 Care and cleaning sssssssssssssscseseeesseeeseeeees 35 Setting the retransfer film ooooonnnconnnnnnnnicnnnnccnnn 16 Cat ada fer fil i Cleaning the cleaning rollers c cseeeees 35 SERAN Sn ste Lee pen pent ce Cleaning the thermal head cccccssseeeeeeeees 36 and or the ink ribbon cassette cceeeeeeee 18 seti d 18 Cleaning the fan filter ooooooonncocinncccnnncccnnncccnancncnns 36 oie aie sluice Maat eine i Clbaning tie fanslillehon dhe backside surcos 37 e DAON Seana i MESE E ee A 20 Cleaning the card feed rollerS oooooooo o 38 e da er ta ge Cleaning the card feed rollers and heat rollers 39 When using contact IC cards
3. Press ENTER to carry out transport mode The electronic beep sounds Please turn off the power Turnning on the power then the transport mode is canceled Please Power off When shipping or moving the printer you must set the transport mode If the printer is not set the transport mode it may have a damage Care and cleaning A A A 5 Always make sure that the unit is turned off before cleaning However cleaning of the discharge rollers and magnetic head should be carried out with the power turned on To achieve the best performance from the printer always check each part before use for dust and dirt and clean if necessary The following explains the main rollers that require cleaning For details about other rollers see p 40 Internal roller layout Dust and dirt particularly on the thermal head rollers and cleaning rollers can cause print blurs and shifting of colors Cleaning the cleaning rollers The cleaning rollers remove dust and dirt sticking to the card Cleaning the cleaning rollers after every use is recommended if the unit is used almost everyday Depending on the cards there may be much dust and dirt In such a case perform cleaning every 100 to 200 cards Do not do this however during printing operations 1 a Open the card tray 2 Remove the cleaning unit Pull out the cleaning unit toward you as shown in the illustration below 3 Wash the rollers of the cleani
4. MM Do not place the machine on a rickety table or slanting places e The machine may fall out of the table or fall over which may damage the machine or injure you elf the machine is damaged by falling or turnover immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous E Do not wet the machine with water e Using the machine at a place where water splashes on the machine or wetting the machine with water applying throwing or spilling water over the machine may cause a fire or electric shock elf water entered into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous E Do not touch the machine with wet hands e Touching the machine with wet hands may cause an electric shock E Do not touch the power plug during electrical storms eLightning may cause an electric shock Notes for safe operation continued OOOO EEE EEE E Ground the machine with the attached electric cord when connecting it to the utility outlet e Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails Do not put your head or yourself into the packaging bag e Do not play with the packaging bag You may suffocate yourself e Give close attention to small children who may want to play with the packaging bag M
5. Cleaning roller E a Card feed roller Retransfer roller heat roller Bent remedial roller heat roller c B A Set up continued Setting the ink ribbon Do not touch the surface of the ribbon with your hands 1 s Activate the slide knob and open the printer door When the slide knob is moved the printer door opens downwards Hold the door with your hand and open it slowly Ink ribbon cassette yellow Do not put the ink ribbon or retransfer film on the back of the door for mounting Do not rest your elbows or put a heavy thing on the back of the door The printer door may be broken 2 Remove the ink ribbon cassette When the lever is pressed a small portion of the cassette pops out Cushion Press the removal lever r rm EN When transporting the unit remove the ink ribbon and the retransfer film then place the cushion on the thermal head Transporting without the cushion may cause the thermal head and roller to malfunction Do not use cushion materials other than the transfer cushion that comes with the unit as this may cause damage to the head 3 Insert the ink ribbon into the cassette Stretch the ink ribbon along three shafts with the ink face of the ribbon facing outside and insert the bobbins firmly into the bobbin holders Feed spool yellow bobbin
6. Factory setting 3 counter type settings Total Head Free LCD contrast setting 7 gradations from 3 to 3 the higher the value the stronger the contrast LCD background color setting 8 options SKY BLUE gt Counter Reset gt Cleaning gt Counter reset mode For free counter resetting press the ENTER button Cleaning mode For cleaning mode setting Magnetic head and card feeder roller execution ls gt gt gt Ink Type Ink mode iE See p 30 gt gt Black Level 0 Standard gt gt Black Mode Standard Setting the ink ribbon set the ink type Setting the black value K 7 gradations can be set from 3 to 3 the larger the value the darker the printing Setting the K printing mode 2 options standard and fine Standard gt gt SP Ink 1 gt gt SP Ink 2 Level 7 gradations can be set from 3 to 3 the larger the value the darker the printing gt Retransfer gt gt gt Media Type Standard 0 Retransfer mode gt gt Temp Level 0 Standard gt gt Speed Front gt gt Speed Back Setting the retransfer film setting the film type 1000 250 two types Setting the retransfer roller temperature Setting the special ink SP Ink 1 SP Ink2 darkness Standard 0 8 gradations can be set from 5 to 2 the larger the value the higher the temperature Setting the retransfer speed 5 grad
7. and ink ribbons and cards may have a strong influence on the print quality Select a storage location that fits the following criteria Storage environment Storage temperature 5 C to 25 C Storage environment relative humidity 40 to 60 Storage location To avoid deterioration of the print media do not store in the following locations e Locations exposed to direct sunlight e Locations with high humidity e Locations near organic solvents or diazo copiers Storage period Use within one year Before use continued A A A Storing and handling cards after printing Avoid storing the cards in locations exposed to direct sunlight or with high humidity Furthermore avoid contact with the following chemicals and stationery as they can cause discoloration or fading of the cards e Organic solvents such as alcohol film cleaner diazo copies etc Soft vinyl chlorides document cases pass holders erasers etc e Hair dressing products and cosmetics etc Purchasing print media and cards Contact your dealer regarding the purchase of print media retransfer film and ink ribbons and cards Always use the products specified below Print media Use only the ink ribbons and retransfer film specified for this unit For the names of these products refer to Main Specifications on p 46 of this manual We can accept no liability for any problems arising as a result of the use of media using materials ot
8. cause the image to be faint Set up continued Caution when loading the retransfer film cassette and or the ink ribbon cassette This describes the caution when the retransfer film casstte and or the ink ribbon Casstte is removed because of card jam or other trouble Please pay enough attention so that the retransfer film and or ink ribbon is maintained at the right position Particulary the ink ribbon is extremely thin therefore it apt to slip down when the cassette is removed as shown in the illustration Improper Winding Adjust the position with hands so that the media position of take up side and supply side becomes parallel When loaded in this condition it may cause improper printing such as INK RUNOUT error improper color printing etc To avoid this please handle the ink ribbon and or the retransfer film very carefully with hands so that the media position of take up side become parallel Please do not touch the print side of the ink ribbon and or the retransfer film with your hands Otherwise it may cause improper printing When adjusting the print position of the retransfer film and or ink ribbon please follow the instruction label attached on the cassettes Setting cards Please use cards specified by your dealer This unit can take both 0 76 mm thick and 0 25 mm thick cards The factory setting is for 0 76 mm thickness See p 21 to set the thickness switching plate to 0 25 when using
9. o gt Test Print Test print mode to carry out test printing press the ENTER button Transport mode Transfer Mode Transfer mode setting press the ENTER button Operation continued Display mode settings The unit has the following three settings for the display mode Allows selection of which counter value is displayed when the power is turned on gt Display gt EXIT RY To exit user mode Le emon CAUTION The beep sounds when pressing the Enter button to save the settings in the user setting mode The beep will not sound if the buzzer mode setting see p 32 is set to off EUA Counter select mode 3 options Total Head Free EXIT MENU t y ENTER Can ERA Pess EOI select the setting and press to save W W The electronic Counter selection beep sounds O Free counter Free This allows the user to clear the counter Displays the number of cards which have been printed correctly O Head counter Head Displays the number of printing colors in one Head The head counter cannot be reset O Total counter Total Displays the number of cards in total which have been printed correctly The total counter cannot be reset LCD contrast setting There are 7 gradations 3 to 3 the higher the value the stronger the contrast 2 t y ENTER EXIT MENU j Pess COUODO select the setting and press Eto save W KO The electroni
10. touched with an electrostatic charge Discharge yourself by touching the printer frame metallic part with your hands before cleaning the thermal head e Use a cotton bud soaked with absolute ethanol Be careful not to scratch the thermal head with hard materials like metal during cleaning Cleaning the fan filter When the fan filter gets dirty partial omissions may occur on the printed cards or the printing result looks dirty It is recommended to clean the fan filter after printing about 10 000 cards 1 s Remove the fan filters located in two positions on the sides of the printer pE Mh F iy A ooo z999 W 2 Remove the card tray See p 44 in this manual 3 Remove the fan filter located on the base of the printer inside the unit Bring down the fan filter while pressing its side side O The fan filter can be taken out Mount the fan filter by pressing this side i i to the next page 4 Remove dirt on the fan filter using a vacuum Cleaning the fan filter on the back side cleaner or other cleaning equipment Hold the sponge with your hand so that it is not sucked When the fan filter on the back side gets dirty into the cleaner partial omissions on the printed cards may occur or the printing result looks dirty If you find the dust on the fan filter you should clean the fan filter as follows 1 s Remove t
11. Dirty magnetic head will cause a write read error It is recommended to clean the magnetic head after printing about 1 000 cards Cleaning the magnetic head is not necessary if the magnetic stripe card is not used 1 Keep the ink ribbon and retransfer film cassettes in their mounting positions See p 14 to p 18 of this manual 2 Turn on the power of the printer Go to the next step when the printer is in the Preheat or Ready state 3 Specify the cleaning mode in the user mode See p 26 in this manual gt Cleaning gt 4 Apply alcohol on the magnetic head cleaning card Drip three or four drops of alcohol on the magnetic stripes Alcohol sold we separately Magnetic head cleaning card sold separately 5 Set the card on the card tray Place the card in right direction See p 20 6 Press the ENTER button select MG Head with the 7 or J button and press the ENTER button gt gt MG Head OK ENTER 7 When the cleaning card is discharged turn off the power of the printer Wait for 10 seconds before turning on the power again Cc Replace the magnetic head cleaning card when it gets dirty A dirty card may pollute the head and cause damages to the head Consult your dealer on the alcohol and cleaning card Once printer servicing and cleaning have been completed Once servicing and cleaning of the printer have been completed check to make sure that all parts have been r
12. Do not use the machine while it has a fault e Do not use the machine while it has a fault as this may cause a fire or electric shock e Immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous CAUTION M Pull out the power plug before cleaning the machine e This is for preventing electric shocks MW Pull out the power plug when you won t use the machine for a prolonged period of time to assure safety e Remove the power plug from the outlet for safety when you won t use the machine for a long time MDo not move the machine with the power cable and other electric cables connected e The cables may be damaged while being moved which may cause a fire or electric shock e You may stumble over the cable and get injured MW Do not move the machine with objects placed on it e They may fall on you and hurt you E Do not put heavy objects on the machine e They may fall on you and hurt you Mi Do not block the vents e Heat generated inside the machine cannot escape which may cause a fire M Be sure to work with two persons when you unpack move or lift the machine elf you work alone you may be injured by the fallen machine or hurt your back by lifting a heavy machine by yourself Minspection e Ask you dealer or a qualified person to inspect the machine typically once every two to three years Operating the machine with
13. Shaft Wind spool black bobbin Bobbin holder yellow Ink face do not touch the surface Bobbin holder black Place the cassette upright on a flat surface during set up C When you need to take out the cassette for instance to clean the printer be sure to put the cassette upright as shown in the above illustration When the ink ribbon is put on the table with its face down dusts attach to the surface causing a malfunction of the printer 4 Wind the ribbon taking up the slack Turn the knob in the arrow direction to wind a small portion of the ink ribbon If the ink ribbon does not wind up go back to step 3 and insert the ink ribbon firmly into the bobbin holders If the ink ribbon is not tightly wound the slack may cause the ribbon to be caught in the parts of the printer when you set the cassette or the card to be printed in uneven colors to the next page 5 Insert the cassette along the guide rail Insert the cassette until it clicks securely into position The lever returns to its original position Guide rail caution e The cassette containing the ink ribbon is heavy Hold the cassette with both hands when you set or take out the cassette e If the cassette unit is not set properly into position before printing horizontal lines may be printed with the image 6 Close the printer door If you want to mount the retransfer film keep the doo
14. an environment with temperatures lower than the above range may cause retransfer errors and use of the printer in an environment with temperatures higher than the above range may cause print errors from deformation of the cards and wrinkling of the film Installation diagram Ventilation holes are provided for the cooling fan on the bottom and sides of the unit Avoid inserting any object into the gap between the bottom of the unit and the top of the stand Install the unit with its sides kept away from the surrounding wall as illustrated in the diagram and keep the back of the unit at least 10cm away from the wall Also do not place any object on top of the unit Ec Do not place objects on top 20cm or more o 20cm or more o Names of parts Front When the printer door is open Control panel Slide knob Printer door Card tray P itch Retransfer film cassette ower switc Accessory Ink ribbon cassette Accessory Rear External connection terminals Power input jack External connection terminals SCSI cable connection terminals Set up Connecting with a host computer This section describes the setti
15. errors or defective prints 5 Open the printer door and insert the cassette Insert the cassette until it clicks securely into position The lever returns to its original position The cassette containing the retransfer film is heavy Hold the cassette with both hands when you set or take out the cassette 6 Setting the number of frames to be used The number of frames of the retransfer film being used is set For details refer to the Media Type setting on page 31 This work must be done when the used film number of frames is changed When the number of frames is not changed the entire picture after printing may be shifted 7 Close the printer door Memo When the retransfer film is wound up to the end Media Run Out appears on the LCD panel After replacement press the RESET button then press the ENTER button If the retransfer film is not set properly Media Search Media Broken appears on the LCD panel When these messages are output check The retransfer film is firmly inserted into the bobbin holders The retransfer face of the film is directed correctly OThe feeding and winding bobbins are mounted correctly To mount the retransfer film which is partially used set the unused portion of the film on the bobbin holder indicated with an arrow on the seal of the cassette Printing with the transfer film set improperly may
16. indicated on the Software Operation Manual of the host computer When a magnetic or IC card is pre printed in a dark color such as black errors in positioning may occur during encoding Consult your dealer on this issue before printing pre printed cards Set up continued When using magnetic cards Loading cards When using cards with magnetic strips set the cards in Load cards when the printer s LCD shows the message the following manner Ready or No Card etc and not when printer operations have stopped due to an error Cards can also be loaded when the power supply is not switched For JIS Il cards on If there is a drop in the volume of remaining cards under 20 cards with a thickness of 0 76mm the electronic beep sounds before every feeding Ready No Card Loading Place the card with its magnetic stripes upward and facing the card bracket During printing if there is a drop in the volume of remaining cards under 20 cards with a thickness of 76mm an electronic beep sounds When Loading is displayed on the LCD do not open the card tray under any circumstances For ISO cards The unit is currently feeding cards If a message other than the one above is displayed cards can be loaded even while the unit is printing However you are recommended to load cards when the unit is not printing To prevent defective printing caused by suspended printing or vibration as a resu
17. on the printer Hang the stacker claw on the stacker receptacle Card discharge slot a gt Card stacker receptacle ells Eo stacker accessory The card stacker is capable of containing approximately 100 0 76mm thick cards or 280 0 25mm thick cards at the maximum Be sure to hang the card stacker claw on the card stacker receptacle not the card discharge slot If you mount the card stacker ata wrong place cards are not discharged resulting in a card jam Retransfer film cassette Discharging the card When correctly printed the cards are discharged from the left side If a card jam or a write error on magnetic stripes occurs on the way results differ depending on the areas Portion A If a card jam or a write error on magnetic stripes occurs on the way press the RESET button then the ENTER button The printer is initialized and the cards are discharged from the right side of the printer Portion B See the description in Jam Transfer on p 45 When correctly printed the cards are discharged from the left side of the printer The cards jamming around this area are also discharged from the left side Portion C Ink ribbon cassette M Thermal head L Magnetic head Q y Card turnover table Feed roller Q 10 gt NG card discharge slot oo a CS
18. or unit being set initialized or preheated READY LED red ON operation error OFF normal status If an error occurs while the buzzer is set to ON an alarm will sound If this happens the LCD background color will change to red LCD panel During normal operation Upper line operation status display For details concerning the operation display see p 23 of this manual Lower line counter display Toggles between free counter head counter and total counter If an error occurs Displays the error status For details concerning the error display see p 41 43 of this manual During user mode Displays various setting modes For details concerning settings see p 26 in this manual Display background color Bright green Initialization Orange Card feeding Red Error The above background colors can be selected in user mode settings For details concerning settings see p 28 in this manual to the next page Operation display LED contents and the LCD panel Printer status LCD panel Mechanism set ay period Initializing Preheat period Preheating Ready period fi if Ready Printer operation When an error period occurs SAI y E Pe E Depends on the SA TAN error content Ofi Depends on the User mode AAN user mode content C_ LED on LIAN EE LED off For details see p 41 43 of this manual Initialization period When the
19. power is turned on the printer performs positioning of the ink ribbon and retransfer film It also initializes the mechanisms of the printer and check their operations Initializing is dispalyes on the LCD panel during this period Preheating period When the initialization of the mechanisms completes normally the printer increases the temperatures of the retransfer roller and bend remedial roller up to the specified levels Preheating is dispalyes on the LCD panel during this period Ver Initializing XXXXX Preheating Ready Printing Encoding Retransfer Unloading Cleaning Sleeping XXXXX za XX XXX XX X XX x xxx xx xx lt _ __ x LCD operation display content Boot Up OS booting up this may not be displayed Firmware version Shows firmware version number Displayed during the initialization process Displayed during preheating Displays Free Head or Total according to the counter select setting Ready status ok k k _ Print counter Displayed during feeding Displayed during printing Displayed during encoding Displayed during retransfer Displayed when cards are discharged from the NG card outlet Displayed during cleaning operations When the heater status is OFF because of the power save function 23 Operation A OSA Turning on the power 1 Before
20. turning on the power check the following Make sure closed Make sure Make sure connected Make sure that any peripheral equipment is correctly connected Make sure that the power supply outlet is correctly connected Only switch the unit on after checking the above points that the printer door is completely that the card tray is completely closed hat the host computer is correctly When operating this unit in the stand alone mode or if this unit is turned ON when a connected host computer has not yet been turned ON the LCD panel indication may freeze with Ver xxx xx xx the xx is varying according to the firmware version This occurs because the SCSI bus is locked If this occurs turn OFF the power and return the bit 2 on the BUS switch to on the rear of the unit to the factory settings Then turn ON the power again For the factory settings refer to p 10 of this manual or the indication on the rear panel of the unit 2 Turn the power ON I represents ON and O represents OFF A CN E wD e200 ooo 7 Before turning on the host computer make sure that the LCD panel displays Preheat or Ready 3 The unit will be in the ready status approximately 4 minutes after turning on the power The operation display LED READY LED will light up READY RESET t MENU ERROR E Cc EXIT y ENTER c c c
21. warning with this mark and handle the unit in a wrong way death or serious injuries may occur f you ignore the caution with this mark and handle the unit in a wrong way injuries or damages to properties may occur A WARNING Hif the abnormal phenomena as listed below are seen immediately stop operating the unit Continuing operation may cause a fire or electric shock e Smoke or odd smell comes out from the machine e Water or metal went into the machine e The unit fell to the floor or the cabinet was broken e The power cable is damaged exposed lead broken cable etc If you see these phenomena turn off the power pull out the power plug and contact your dealer as soon as possible Do not try to repair it by yourself lt is dangerous Mi Do not remove the screws or disassemble or alter the machine e High voltage components are contained in the unit Touching these areas may result in an electric shock e Ask your dealer if you want your printer inspected or repaired e Do not remove the external covers of the machine You may get an electric shock M Do not work on the power cable or give excessive force on it Do not put heavy objects such as furniture on the cable e The cable may be damaged causing a fire or electric shock e When you find a defect on the power cable such as exposed lead stop using the unit and consult your dealer MDo not use the machine with the power plu
22. 0 25 mm cards CJ Fingerprints soiling etc on card surface can result in print errors Wear lint free gloves when handling 1 Open the card tray Hold the lower part of the card tray and pull the tray toward you slowly until it no longer moves A Dl 1 to the next page Inserting cards The unit can take about 300 0 76mm thick cards When removing new cards from the box it is possible that cards may be stuck due to static electricity In this case peel the cards off one at a time before setting into position Hold the edges of the card when carrying out these operations 1 Pull the card bracket back The card bracket locks when it reaches the hole 2 Insert the cards and move the bracket back into position Limit the number of cards as the card bracket moves back slightly from the lock position Setting the cards improperly can cause feed jams Check that the cards are neatly arranged Align the cards neatly with the side Be sure that the tops of the cards are aligned properly When moving the card bracket back into position do this slowly to avoid jamming your fingers Leaving the card bracket out of position may cause card jams 3 Close the card tray Push the card tray back into the printer until it no longer moves 1 TU e A A To print pre printed cards on this printer set the cards as
23. 8 Caution when loading the retransfer film cassette and or the ink ribbon cassette and p 25 On initialization when the retransfer film casstte and or the ink ribbon cassette is loaded Turning off the power 1 a Check the printer status In ready preheat or error status check that printer operations are suspended 2 Turn off the printer s power Always wait 10 seconds or more before turning the power back on again About the RESET button RESET When an error occurs in the printer press the gt button then the pulley button The printer is initialized with this operation If the error still persists see p 41 and take the appropriate actions Then press the RESET button and the again The printer is initialized and returns to the Ready state When you turn off the power these procedures are not necessary ENTER gt button On Initialization when the retransfer film cassette and or the ink ribbon cassette is loaded Dust or foreign particles may attach on the surface of retranfer film and ink ribbon when their cassette are removed from the printer This may cause defective printing such as image void defective retransfer etc To Avoid this it is recommended that the retransfer film and the ink ribbon are wound up one or two panels after they are reloaded Please follow the initialization procedure described below 1 Turn the power switch on and wai
24. 95 A1 1998 A2 1998 A 14 2000 EN61000 3 3 1995 EN60950 2000 Manufacture Victor Data Systems Co Ltd 1644 Shimotsuruma Yamato shi Kanagawa ken 242 8514 Japan Importer and distributer Digital Imaging International GmbH Buchenteich3 DE 73733 Aichwald Germany Tel 711 540 700 Fax 711 540 70 555 Year to begin affixing CE Marking 2002 an Y amato shi March 21 2002 Place Date Tateki Hisanaga General Manager Quality Control Victor Data Systems Co Ltd G For USA only NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates used and can radiate radio frequency energy ana if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Changes or modifications not approved by party responsible for compliance could void user s authority to operate the equipment Machine Noise Sound power level less than 70 dB A according to DIN45635 part 19 EN27779 The measurements are to be made according to DIN 45635 part 2019 o
25. Approx 29 seconds for single sided printing excluding data transfer time Interface Compliant with SCSI II standard Operating environment conditions Temperature 15 C 30 C Humidity 35 70 no condensation Storage environment conditions Temperature 15 C 55 C Humidity 20 80 100 120ACV 220 240ACV allowance 10 Current dissipation 7 0A for 100V system 5 0A for 200V system Standard 22kg Excluding the built in magnetic encoder Power cable for 120ACV 1 Dark gray North America for 220 24M ACV niie 1 Europe Cleaning card x Instruction manual English x Card stacker x x x Power supply Mass Accessories Ink ribbon cassette Retransfer film cassette Ferrite core x2 Standard model 1 unit built in IC encoder model 2 units Binder x4 Standard model 2 units built in IC encoder model 4 units Jog lever contained in the card tray x1 CX21ICL Series Large type IC unit Power supply Fed from the printer DC 5V 5 DC 12V 5 DC 24V 5 Current dissipation 500mA 300mA 1A Mass 3 5kg Dimension mm 110 W x 221 D x 255 H Accessories Joint plate x 1 Inter unit cable x 1 CX21ICS Series Compact IC unit Power supply Fed from the printer Mass 0 5kg Dimension mm 50 W x 152 D x 115 H Accessories Screw with washer x 3 Screw without washer x 2 Products sold separately Ink ribbon retransfer film 1 000 frames set Compact
26. IC unit Non contact IC encoder Large type IC unit Cleaning card 10 cards set Model CX210 CC1 Mounts either a Non contact or contact IC encoder The specifications and external appearance of this product are subject to change for improvements without a prior notice External appearance and dimensions Side view Front view unit mm ELECTRONICS Ultra Electronics Card Systems Waverley House Hampshire Road Granby Estate Weymouth Dorset DT4 9XD UK tel 44 0 1305 784 738 fax 44 0 1305 777 904 email UKsales UltraMagicard com Ultra Electronics Card Systems 6711 176th Avenue NE Redmond WA98052 USA Tel 425 556 9718 Fax 425 556 3962 email USsalesOUItraM agicard com www ultramagicard com 3 QUEENS AWARDS FOR INNOVATION 2002
27. MASICARD Reverse Transfer ID Card Printer User Guide Magicard Prima Re transfer Laminating Printer e Thankyou for purchasing this product O Please read this manual carefully before use to ensure correct operation It is particularly important to read the Safety Precautions for safe operation After reading retain this manual carefully for future reference e The product number is important for quality control Upon purchase check the back of the unit to make sure that the product number is correctly displayed Notes about this manual 1 This manual may not be reprinted in any way without permission 2 The contants of this manual as well as the specifications and design of this product may change without notice 3 The illustrations used in this manual may differ slightly from the actual product Connection Ink replacement See p 18 21 Error codes HR is too hot MENU SS p 29 34 See Please Power Off See p 35 39 Declaration of Conformity Model Number IDX380yyyyy y A Z 0 9 or blank Product name Card Printer We herewith declare that the above mentioned product complies with the following council directives and harmonized standards Council Directives 89 336 EEC relating to electromagnetic compatibility 73 23 EEC relating to electrical equipment designed for use within certain voltage limits Harmonized Standards EN55022 1998 A1 2000 Class B EN55024 1998 EN61000 3 2 19
28. Set a cleaning card Peel off the protective paper from both sides of the cleaning card and insert it into the card discharge slot The card will be drawn into the unit by the rollers and cleaning will then be carried out Insert the card with its adhesive face upside down to repeat the cleaning procedure once more Cleaning card accessory FS 7 The cleaning card J can be inserted p only from the right side 0 NG card discharge slot gets too hot HR is too hot appears on the LCD panel and the printer returns to the Ready state Turn off the power of the printer and wait until the roller completely cools down before starting the work Confirm that the retransfer film cassette has been removed The cleaning card does not go into the card discharge slot at the left side e If a card jam occurs turn off the power then turn on the power again The jammed card will be discarded e If the retransfer roller heat roller 6 Turn off the power after the cleaning card is discharged Wait for 10 seconds before turning on the power again aa The cleaning card can be used only once If you use the dirty cleaning card many times the dirt on the card moves onto the rollers causing damages to the rollers Consult your dealer for the cleaning card Cleaning the card feed rollers and heat rollers
29. ations can be set from 2 to 2 the larger the value the faster the speed Setting the rear retransfer speed 5 gradations can be set from 2 to 2 the larger the value the faster the speed Buzzer mode Setting the buzzer ON OFF 2 settings on and off gt Buzzer On gt Power Saving Off Power saving mode Setting the time for the power saving mode 9 options off 5 10 15 20 25 gt Bend Remedy gt gt gt Temp Level Bend Remedy mode gt gt Speed gt gt Cooling Time 30 45 and 60 units minutes y Bend remedy roller temperature setting 9 gradations can be set from 5 to 2 the larger the value the higher the temperature Bend remedy speed setting 5 gradations can be set from 2 to 2 the larger the value the faster the speed Cooling time setting 16 gradations can be set none and 1 15 units seconds gt Card Size Standard Card setting mode Card Size setting 2 options Standard and Cybernetic Standard gt MG ISO Type Antimagnetic setting mode E ISO card antimagnetic setting 2 options Lo Co Hi Co and Ho Co gt IC Antenna Pos None Non contact IC antenna setting mode Non contact IC antenna position setting 4 options None Built in Ext Unit Added on gt lc Contact Pos None IC contact position setting mode IC contact position setting 3 options None Built in Ext Unit iE See p 34
30. c beep sounds gt gt Contrast LCD background SKY BLUE BLUE LIGHT BLUE gt gt Back Color color settings GREEN BRIGHT GREEN 8 options YELLOW PURPLE PINK EXIT MENU t 4 ENTER AS Ky Press C to select the setting and press to save The electronic beep sounds to the next page Clearing the free counter Cleaning mode Reset the free counter The Total counter and Head counter cannot be reset gt Counter Reset Exit user mode Press ENTER to reset A The electronic beep sounds To check that the counter is reset to zero select Free Counter in Setting the counter type on p 28 ls The head counter is cleared to zero each time the thermal head is replaced The printer is provided with an operation mode for cleaning the magnetic head and card feed roller to keep the printer in the best condition See p 38 and p 39 for executing the cleaning mode gt Cleaning gt ENTER O gt gt Rollers oe Execution The electronic beep sounds Select the cleaning item with f ENTER jo and press lt gt execution gt gt MGHead ENTER OK The electronic beep sounds To exit the cleaning mode turn off the power after cleaning Operation continued Ink mode setting Change settings according to the ink ribbon used gt Ink gt EXIT S Exit user mode Set ink ribbon gt gt Ink Type Set ink type YMCK 0 YMCK HS 1 YMCK 0 O Yello
31. caurion Do not turn the power off while the LCD panel displays Boot up to Initializing as this may cause malfunctions Making settings in the user modes When the LCD panel displays Ready or Preheating Ready Preheating MENU press E button For details concerning each user mode setting see p 26 of this manual 4 Enter the control command from the host computer to print cards The operation display LED READY LED will flash while the unit is receiving image data from the host computer READY RESET t ERROR E Cc Cc MENU EXIT 4 ENTER cc cc Cc Be sure NOT to do any of the following during printing operations O Do not open the printer door O Do not open the card tray while the LCD panel displays Loading O Do not turn off the power supply O Do not unplug the unit Do not pull out the connection cable Failure to observe the above points will cause printing to be aborted and may result in a malfunction of the unit caution When the printer was occured an error during printing operation caused by above mentioned operation or others the retransfer film was rewinded about 3 panels If the printer is turned off and on the power or is initialized the printer occur the printing an error which is INK RUNOUT or print results problem because of the printer try to print the used retransfer film Wind up the retransfer film about 3 panels by unused panel See p 1
32. dusts piling on the components for a prolonged period of time may cause a fire or a malfunction of the machine It will be particularly effective to inspect the machine before wet rainy season Consult your dealer on the costs of inspection Mi Do not put the machine at a place where it will be wet with steam e g from a humidifier or at a excessively humid or dusty place e The oil water and dusts act as conductors which may cause a fire or electric shock Q M Do not put the machine at a place where it becomes excessively hot e The surface and internal components may deteriorate Also there is a danger of a fire Special care should be taken for exposure to direct sunlight or a heater adjacent to the machine Mi Hold the body of the power plug when pulling it out e Do not pull out the plug by holding the cable The cable may be broken or damaged which may in turn cause a fire or electric shock M Do not touch the power plug with a wet hand e You may get an electric shock M Do not lay the power cable near the heating equipment e The covering of the cable will melt due to heat from such equipment which may cause a fire or electric shock MT he heat rollers and adjacent areas become hot during operation e Be careful not to touch the heat rollers and adjacent areas when replacing the ink ribbon or retransfer film or remove jammed cards e Wait until the heat rollers get cooled down to prevent burns MBe carefu
33. e is increased as the value is lowered Specify the value mainly on the retransfer EXIT MENU roller temperature setting and use the speed setting for fine TS AS adjustments t ing ENTER Press to select the setting to save value and press a The electronic beep sounds Set the reverse retransfer speed gt gt Speed Back 5 gradations can be set from 2 to 2 the higher the value the faster the speed 2 O Double sided printing results in a warp depending on the cards Change the speed to correct it EXIT MENU y ERA ERAS 4 to select the ENTER OS Pess EDO setting value CO to save and press The electronic beep sounds 21 Operation continued Buzzer mode setting Power saving mode settings The buzzer indicating errors can be turned on or off EXIT a NS Exit user mode gt Buzzer Set the buzzer there are two settings On off 4 y ENTER Press CTI to select the setting and press to save The electronic beep sounds When Off is specified electronic beep sound indicating an error electronic beep sound indicating the number of cards and O electronic beep sound indicating settings saved with the ENTER button in the user mode are muted The printer enters into the power save mode after a specified period of time if none of operation buttons are touched in the Ready state The heat roller for retransfer bend remedial roller and LCD back panel a
34. either the SERIAL1 or 2 terminals Connect to either the SCSI A or B terminals Connection cable Interface cable Commercially available Commercially available O Both SCSI A and SCSI B can be used O Connect contact IC encoder cables which are commercially available to the SERIAL1 and 2 terminals Consult your dealer regarding the details of the cables caution Make sure to secure the filter ferrite core close to the SCSI cable connection terminal Otherwise it does not take effect Connecting the IC unit sold separately to the next page Large and compact size IC units are sold separately as are specialized optional devices for the unit Consult your dealer for more details Z WARNING Make sure that the power switch is turned OFF and the AC cable is detatched from the plug before connecting and disconnecting the IC units Otherwise electric shocks fires or malfunction of the product may occur Using IC units other than those specified may cause electric shocks fires or malfunction of the product Electric shock Large size IC unit sold separately 1 A joint plate for an IC unit is provided as an accessory 2 Fit the printer and IC unit into the holes as shown CX211CL CX21ICL is manufactured by Victor Data Systems Company of Japan Limited C9 Unstable locations and angled surfaces may cause card feeder malfunctions Make sure to fit
35. enna position at which the cards stop gt IC Antenna Pos EXIT i ca Exit user mode None W Non contact IC antenna position 4 settings t toselectthe ENTER cae Press CC setting and press The electronic beep sounds None No antenna Built in A built in antenna is being used Ext Unit An IC unit antenna is being used Added on A compact IC unit is being used IC contact setting mode When using IC cards specify the contact position to stop the cards gt IC Contact Pos EXIT me Exit user mode None Set IC contact position 3 settings t y ENTER Press CTI to select the setting and press E to save The electronic beep sounds None No contact Built in A built in contact is being used Ext Unit An IC unit contact is being used Test print Test print is provided for printing a test pattern contained in the printer there is only one pattern Operating the printer independent of the host computer enables you to find out the source of trouble if there is a problem in the system EXIT E F E xit user mode gt Test Print OK Press ENTER to carry out test printing CO The electronic beep sounds A single sided color pattern is printed When test printing is completed the unit will automatically 1 ml lt gt me Oo O g Q lt 72 mr o lt o Transport mode To set the transport mode EXIT 2 me xit user mode gt Test Print OK
36. eplaced properly Improper replacement of parts may result in the power not turning on or in operating errors Troubleshooting Layout of rollers inside the printer Below is a diagram of the layout of rollers inside the printer Refer to this diagram in the event of card jams and when cleaning the rollers Retransfer film cassette Ink ribbon cassette Thermal head Magnetic head Card turnover table Card feed rollers Card jams card turnover unit see p 45 5 E Jam Transfer KEN Card jams card turnover unit see p 45 C Y Cleaning rollers O Card feed rollers ay P Card jams card turnover unit see p 44 Jam Hopper How to clean the feed roller 1 Open the card tray and take out the cards from the tray 2 Move the card bracket until it locks 3 Clean the feed roller with felt sold separately soaked with absolute ethanol Retransfer roller heat roller Bend remedial roller heat roller All rollers require routine cleaning e The card feed rollers bend remedial roller and retransfer roller can be cleaned on cleaning mode See p 38 in this manual e The cleaning roller can be cleaned by water washing See p 35 in this manual E The meaning of reset gt enter buttons in the list is Error code listing after pressing the Reset button press the Enter button to initialize
37. g Change settings according to the retranfer film and card used gt Retransfer gt EXIT ES Exit user mode Set retransfer film Set film type Two types of frame settings 1000 frames per film 250 frames per film gt gt Media Type l Std 1000 roll 0 In addition to setting the number of frames change the setting when using special films not yet available To use Cc EXIT MEN these films the firmware of this machine needs upgrading AS Please consult your dealer A t y toselectthe ENTER Press ST settingand CD iosave press The electronic beep sounds Set the retransfer temperature gt gt Temp Level 8 gradations can be set from 5 to 2 the larger the value the higher the temperature 0 Standard a O Retransfer may be not performed well depending on the cards Increase the temperature level step by step until the card can be printed clearly EXIT CRA CAR t 4 to select the ENTER W X Jrs coc setting value C to save and press The electronic beep sounds m Z Cc After exiting the RESET and then ENTER o initialize user mode press Ea press CERA If initialization is not carried out the temperature setting will have no effect on the printer Set the retransfer speed gt gt Speed Front 5 gradations can be set from 2 to 2 the larger the value the faster the speed 2 O Partial incompletions may occur depending on the cards during retransfer The performanc
38. g inserted incompletely e The machine generates heat due to incomplete contact causing a fire or electric shock e Do not put many cords on a single plug socket The power cords also heats up Mi Do not use the machine with dusts piled on the power plug Do not put a metallic material adjacent to the power plug e Dusts and metal are conductive causing a fire or electric shock e Pull out the power plug from the outlet every six months and clean the dusts piled on the legs and body of the plug E Do not use a line voltage other than instructed e Using a line voltage or power supply which is not specified may cause a fire or electric shock E Do not put foreign materials from the openings of the machine e g vents card slots cassette inlet etc e Metals flammable things and other foreign materials may cause a fire or electric shock if entering into the machine elf these things went into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous E Do not put a container with liquid in it or small metal ornaments and the like on the machine e The liquid or metal entering into the machine acts as a conductor causing a fire or electric shock elf liquid or metal went into the machine immediately turn off the power pull out the power plug and ask your dealer to repair Do not try to repair it by yourself It is dangerous
39. he reset gt enter buttons Call for service if the problem persists MG Comminucate MG communication error Turn the power off and then on again Call for service if the problem persists EXT Unconnected Connected external device malfunctioning Check that the cable linking the external unit and the printer is properly connected and press the reset enter buttons Call for service if the problem persists to the next page EXT SW Setting External device switch setting error Turn the power off and then on again Call for service if the problem persists External retransfer unit jam error Press the reset gt enter buttons and remove cards if they are not discharged Press the reset gt enter buttons and call for service if the problem persists EXT Comminucate External unit communications error Mending broken ink ribbon and retransfer film If the ink ribbon or retransfer film is broken mend it in the following procedures 1 Trim neatly the end of broken portions with a pair of scissors 2 Align both ends and apply the Scotch tape in the center of the aligned ends Please do not discard the used ink or film on the winding side 3 Turn the ribbon or film to the winding side with your hand until the mended portion is completely wound up Align both ends evenly Winding side Scotch tape Cd Set
40. he dust on this side vents using a vacuum cleaner or other cleaning equipment il ila 5 How to attach the sponge LS Side filter em Press down the sponge into Bottom filter y am f pomi the dents at four corners and Place the sponge HSS ui set it under the tabs on the under the tabs on the U frame frame Replace the fan filter when it begins to deteriorate Contact your dealer for details of replacing the filter Cleaning the card feed rollers Dirty rollers are the major cause of jamming of the cards It is recommended to clean the rollers once after printing about 1 000 cards It is also recommended to carry out cleaning before the work because the retransfer roller heat roller does not operate while it is hot 1 a Remove the retransfer film cassette See p 16 in this manual 2 Turn on the power of the printer The printer initializes and the No Cassette error is indicated 3 From user mode select cleaning mode gt Cleaning gt se 4 Press the ENTER button Select Rollers with T and J buttons and press the ENTER button See p 26 in this manual gt gt Rollers Cleaning Start OK Cleaning Martes Insert the cleaning card in about 10 seconds If you fails to set the card within this time the printer returns to Start OK Press the ENTER button again to proceed 5
41. her than those specified Card material ISO IEC 7810 type ID1 dimensions equivalent product ISO IEC 7811 2 Magnetic stripe equivalent product ISO IEC 7816 IC card equivalent product The materials of some cards may not be suitable for printing Consult your dealer regarding the materials to be used and specifications required before purchase Installation The performance of the card printer is strongly influenced by the installation location Do not install in the following kinds of location e Dusty locations Use the card printer in clean locations such as general offices where no problems are encountered using computers Using the printer in dusty locations can cause blurrings of the print and printing head malfunctions Avoid the following kinds of location e Locations susceptible to strong vibration or shock e Locations exposed to direct sunlight e Locations where there is a possibility of metal objects and other foreign material entering the unit e Areas near walls with little ventilation e Unstable locations and angled surfaces e Locations prone to static electricity such as a carpeted room e Areas near air conditioners humidifiers stoves etc that may cause condensation within the printer The printer is to be installed in an environment with the following temperature and humidity Temperature 15 C to 30 C Humidity 35 to 70 Use of the printer in
42. ilm into the cassette Stretch the retransfer film along three shafts with the retransfer face of the film facing outside and insert the bobbins into the bobbin holders firmly At this time perform setting so that the film is inside the guide Make sure to wind the film on to the wind spool for more than two frames Feed spool Shaft green bobbin Wind spool black bobbin Wind the film by about two frames on the winding bobbin Guide One frame Retransfer face do not touch the surface Bobbin holder green Bobbin holder black Place the cassette upright on a flat surface during set up When you need to take out the cassette for instance to clean the printer be sure to put it upright as shown in the above illustration When the film is put on the table with its retransfer face down dusts attach to the surface causing a failure of the printer to the next page 4 Wind the retransfer film to take up the slack Turn the knob in the arrow direction to wind a small portion of the retransfer film If the film does not wind up go back to step 3 and insert the bobbins firmly into the bobbin holders 3 I If the film is not tightly wound the slack may cause the film to be caught in the parts of the printer when you set the cassette or damaged due to wrinkles on the film At this time do not hold the film to remove slack Winding deviation causes operation
43. is open Close the door Press the reset enter buttons and initialize the unit No Cleaning Ro Cleaning rollers missing Attach the cleaning rollers Press the reset gt enter buttons and initialize the unit No Cassette Cassette missing Attach both the ink ribbon cassette and the retransfer film cassette Press the reset gt enter buttons and initialize the unit Troubleshooting continued Should your printer require servicing turn it off and unplug it and make inquiries at the outlet where it was purchased Hardware Hardware error Turn the power off and then on again Call for service if the problem persists MG Encode MG encode error Check the direction of the magnetic cards Press the reset gt enter buttons and call for service if the problem persists TR Overheat Retransfer roller overheating Turn the power off and then on again Call for service if th problem persists TR Broken TR Sensor Broken Retransfer roller malfunction Retransfer roller thermister malfunction f Turn the power off and th again Call for service if th problem persists f Turn the power off and th or service if th problem persists RR Overheat Bend remedy roller overheating error f Turn the power off and th again Call for service if th problem persists RR Broken Bend remedy ro
44. l of jamming your hand or fingers in the card tray card bracket on the hopper or printer door e Replace the ink ribbon or retransfer film or remove jammed cards with care not to jam your hand or fingers in the mechanism which may cause an injury MI Do not use a power cable other than the specified cable for connection e f you use an unspecified power cable for connection or extension heat may accumulate in the cable causing a fire Before use to the next page MM rn RBA Product features O This card printer allows printing of high quality full color images equivalent to photographic quality onto standard size ISO 7810 compliance plastic cards using sublimation type transfer printing O Use of sublimation type retransfer printing enables printing of cards other than those made of PVC and non contact IC cards etc with uneven surfaces that were previously difficult to print directly ve card materials may not be suitable for printing Consult your dealer regarding the materials to be used and specifications required before purchase O Printing with no margins on all sides is possible O The host interface utilizes SCSI asynchronous mode The unit has a built in SCSI bus terminator Checking accessories Please check for any missing accessories when opening the box Power cord AC120V type 1 unit For North America AC220V 240V cord gt 1 unit For Europe O Cleaning card g
45. le sided printing may cause a bend depending on the cards Adjust the setting to get rid of the bend Y mode ENTER Je Cg La When printing on both sides is done with Remedy roller temperature setting set to a high temperature the cards may show a large deformation Please set this item to OFF for printing on both sides Set the bend remedy roller temperature gt gt Temp Level There are 9 bend remedy roller temperature settings off and from 5 to 2 the larger the value the higher the temperature off EXIT MENU 4 y ENTER TS an Press EOI to select the setting and press to save The electronic beep sounds RESET ENTER After exiting the user mode press CERA and then press Gace to initialize we If initialization is not carried out the temperature setting will have no effect on the printer Bend remedy speed settings Ze epee 5 gradations can be set 2 from 2 to 2 the larger the value the faster the speed EXIT t y ENTER ue os Press lt DC select the setting value and press E to save m Z G The electronic beep sounds gt gt Cooling Time Cooling time setting 16 gradations can be set none and 1 15 unit seconds 2 EXIT MENU t 4 ENTER wW AS Press COCO select the setting value and press to save The electronic beep sounds l If the bend remedy temperature setting is set to off from any other setting the preheating status will remai
46. ller malfunction f Turn the power off and th again Call for service if th problem persists RR Sensor Broken Bend remedy roller thermister malfunction Turn the power off and th again Call for service if th problem persists Overcool Overcool The usage environment temperature is too low Use at the specified usage environment temperature Call for service if the problem persists Head Overheart Thermal head overheated Turn the power off and leave the unit for about 10 minutes before switching on again Call for service if the problem persists EEPROM Broken EEPROM malfunction Turn the power off and then on again Call for service if the problem persists MG Unconnected MG connection error Turn the power off and th again Call for service if th problem persists MG Mechanical MG mechanical error f Turn the power off and th again Call for service if th problem persists MG Hardware MG hardware error Turn the power off and th again Call for service if th problem persists MG Write MG writing error Check the type and direction of the magnetic cards and press the reset gt enter buttons Call for service if the problem persists MG reading error Check the type and direction of the magnetic cards and press t
47. lt of opening and closing the card tray load cards with care Place the card with its magnetic stripes downward and facing the card bracket 3 Printing on cards with magnetic strips is not guaranteed When using contact IC cards When using contact IC cards set in the following terminal inward and facing the card bracket Switching the card thickness Depending on the material some 0 25mm thick cards may not be suitable for printing Consult your dealer regarding the materials and specifications of the card before purchasing Z N WARNING Before switching the thickness turn off the printer and the devices connecting to the printer and take off their power plugs from Electric shock the outlet to prevent an electric shock A CAUTION When switching the card thickness be careful not to remove the screws except those instructed Removing uninstructed screws may cause injuries or a Injury malfunction of the printer 1 Remove the blue securing screw ln CAUTION caution Do not remove the screws other than blue ones Removing other screws may cause a malfunction of the printer Plate securing screw 2 Remove the card thickness switching plate Pull the plate up while pressing the left and right knobs toward the center Thickness switching plate 3 Remove the card thickness switching plate and invert the direction Move the plate back in
48. n the same until the roller temperature falls for approximately 10 minutes This is not a malfunction Leave the unit in ready status and wait 1 Setting temperature and speed of the bend remedial roller Adjust the roller temperature setting in principle to correct the bend of the card and use the correction speed setting for fine adjustments Setting waiting time for cooling the card This provides the time for a special film which will be marketed in the future to cool down to prevent the card and retransfer film from sticking together after printing Operation continued Card size setting mode The printer is designed to load two sizes of cards Set the card size according to the card to be printed gt Card Size EXIT ES Exit user mode Stanard Set the card size 2 settings Standard and Cybernetic t y ENTER Press EIC to select the setting and press E to save The electronic beep sounds Standard 54 0mm x 85 6mm complies with IS07810 Cybernetic 57 5mm x 85 0mm Antimagnetic setting mode Set antimagnetic force for writing data on the ISO compatible magnetic stripe card gt MG ISO Type EXIT CAOS Exit user mode Ml W t toselectthe ENTER Press EU setting and press The electronic beep sounds O Save Lo Co 238x10 A m 300 Oe Hi Co 218x108 A m 2750 Oe Non contact IC antenna setting mode To use non contact IC cards set the ant
49. ng the card tray tabs on the folded over metal plates MV TMZ as A Pushing the tray with excessive force may cause a failure of the printer Turnover section Jam turnover Retransfer section Jam transfer 1 Open the printer door and remove the ink 1 Open the printer door and remove the ribbon cassette retransfer film cassette See p 16 in this manual See p 14 in this manual 2 A jog lever are supplied as standard 2 Remove any jammed cards The jog lever are attached to the center of the card tray Jog lever Turn the tabs in the arrow direction and take out the jog lever and removal stick 3 Turn the jog dial Turn the jog dial with the attached jog lever e If the jammed cards come out of the turnover table push them back into the table and rotate the table slowly as it is positioned vertically until the table is 4 Remove the card located so that the cards can be taken out Remove the card A CAUTION O When rotating the turnover table be careful not to touch the metal edge Wear a glove for this work Injury Cg Some parts inside the printer may be hot Be careful when removing the card Specifications AA ee A M Main specifications Recording method Sublimation type retransfer Feed format Automatic feed Recording density 300 dpi Expression gradation 256 gradations for each color Printing time
50. ng unit with water Wash out dirt on the roller surface with your fingers Do not use alcohol or detergents The cleaning unit should be cleaned only with running water After washing the cleaning unit with water wait until it completely dries up and set it in the printer 4 Push the cleaning unit back into the printer Push the cleaning unit with the rollers facing upward until it is securely back into the place 5 Close the card tray l Deteriorated cleaning rollers may cause defects in the printed card If the rollers begin to deteriorate replace the cleaning unit We recommend replacement after a year Cleaning continued Cleaning the thermal head When the thermal head gets dirty defects such as unwanted lines appearing on the printed card may occur It is recommended to clean the thermal head after printing about 10 000 frames The thermal head is a consumable component that is it has a limited service life 1 Open the printer door and remove the ink ribbon cassette and the retransfer film cassette See p 14 16 in this manual 2 Wipe the cleaning head with a cotton bud sold separately dipped in alcohol sold separately Cotton bud sold separately Thermal head Wipe the head indicated with horizontally 3 Insert the ink ribbon cartridge and the retransfer film cassette then close the printer door C9 e The thermal head may break if
51. ngs for connection with a host computer Make sure that the power switch is switched to OFF when connecting with a host computer or making settings 1 Set the BUS switches Set the BUS switches on the rear according to the usage environment A screwdriver or similar tools is required for changing the switch settings bit1 Parity check ON OFF bit2 Termination ON OFF bit3 Not in use OFF bit4 Not in use OFF Parity check switch factory setting OFF Used to set the parity switch feature ON Parity check activated OFF Parity check inactivated Termination switch factory setting ON Set the termination switch to ON when using the unit as a end device 2 Set the SCSI ID Set the SCSI ID switch on the rear of the unit according to the usage environment ID O 7 The factory setting is ID 0 A screwdriver or similar tools is required for changing the switch settings Make sure that there are no other devices with the same ID connected to the host computer because this may cause a malfunction of the entire system 3 Connect the interface cable Connect to the host computer by connecting the interface cable to the SCSI cable connection terminal on the rear of the unit Connect the interface cable to the SCSI cable connection terminal on the rear of the unit then secure the ferrite core close to the SCSI cable connection terminal Connect to
52. on paper discharge section Press the reset gt enter buttons and initialize the unit Media Broken The retransfer film t seepaa Rejoin the retransfer film has broken 5 Press the reset gt enter buttons and initialize the unit Media Search Retransfer film search error Reset the retransfer film Press the reset gt enter buttons Call for service if the problem persists Media Run Out The retransfer film has run out Replace the retransfer film Press the reset gt enter buttons and initialize the unit Ink Broken The ink ribbon LS sepa Rejoin the ink ribbon 4 a q has broken l Press the reset gt enter buttons n and initialize the unit Ink Search Ink ribbon search error Reset the ink ribbon Press the reset enter buttons and call for service if the problem persists Ink Run Out The ink ribbon has run out Replace the ink ribbon Press the reset gt enter buttons and initialize the unit Turn Over Unit Turnover Press the reset gt enter buttons and call for service if the mechanism error P problem persists Heater Cam Heat roller operation error Press the reset gt enter buttons and call for service if the problem persists No Card 1 No card 1 Replenish the cards 2 The hopper tray is open or has 2 Close the tray correctly been removed Door Open The printer door
53. r open and go to the next page Memo When the ink ribbon is wound up to the end appears on the LCD panel After replacement press the RESET button then press the ENTER button If the ink ribbon is not set properly Ink Broken appears on the LCD panel When these messages are output check The ink ribbon is firmly inserted into the bobbin holders The ink face of the ribbon is directed correctly OThe feeding and winding bobbins are mounted correctly To mount the ink ribbon which is partially used set the unused portion of the ribbon yellow bobbin on the bobbin holder indicated with an arrow on the seal of the cassette Printing with the ink ribbon set improperly may cause the image to be faint Set up continued Setting the retransfer film D Do not touch the retransfer film surface with your hands 1 s Activate the slide knob and open the printer door When the slide knob is moved the door opens downwards Hold the door with your hand and open it slowly Retransfer film cassette green Do not put the ink ribbon or retransfer film on the back of the door for mounting Do not rest your elbows or put any heavy object on the back of the door as it may break 2 Remove the retransfer film cassette When you press the lever a small portion of the cassette pops out Press the cassette removal lever 3 Insert the retransfer f
54. r EN27779 respectively Contents A _ A eee DeTore USO iii ic DP OPA ON ia 24 Product features ooococononccccononnonccnnnnnnnncnnnonnnnnnnnnnns 7 Turning ON the power coccccccnooccccconannncnncnnnnncnnncnnnnos 24 Checking accessories eerren 7 Turning off the power cococccococccccccnonnnnnccnanncnanonnnnss 25 Handling of transfer film ink ribbons and cards 7 About the RESET button oooccccnnooccncconconcnnccnnnnss 25 Handing anp aa AARE 7 On Initialization when the retransfer film cassette SMA TO ura 7 and or the ink ribbon cassette is loaded 25 Storing and handling cards after printing 8 User modes iraro A ashike tdci 26 Purchasing print media and cards 8 User mode Screen flIOW n 26 Installation ainei a a eane aaah 8 User mode SettidgS ooooooccccnnnncnccnnnnncccccnconnannnos 27 Installation diagram eeen 8 Display mode settings ooconoocccnonnccccccconnccncnnns 28 Clearing the free counter coooocccincccccoccccconanocannnnnns 29 Names of parts ccceeeeeeeeeeeeeeeeeeeneeeeeeeeees 9 q Front 9 Cleaning mode coccconoccconocinononcnnonncnnanocanancnananacanno 29 Otaola ius A dacccu aces ach cscs eens 30 A ce wali RETE AEAEE ahi 9 f Whenth Piera 9 Retransfer mode setting ccccceeeeeeeeeeeeeeee 31 eb ramen pew raisins Wate seagate Buzzer mode Setting ooooocccnnnncccccconccccccnnnanncnnn 32 A 10 Power saving mode settings
55. re turned off in the power save mode gt Power Saving EXIT A AS Exit user mode o Power saving settings there are 9 options t 4 to select the ENTER Press SDE setting and press CO tosave The electronic beep sounds Press the EXIT button to cancel the user mode and the printer starts Off Not in power saving mode Setting options 5 10 20 25 30 45 60 units minutes 5 10 15 20 25 30 45 60 units minutes If printing is not to be carried out for a period longer that the set time switch the unit s heater off Power save status Sleeping appears on the LCD panel in the power save mode The operation buttons are disabled in this mode See step 2 in Canceling the power save mode to enable the operation buttons Sleeping The printer moves to the power save mode when the specified time arrives even if you turns off the printer and turn it on again Canceling the power save mode 1 From the host computer Enter a control command to print the card The power save mode is cancelled and printing automatically starts upon completion of preheating 2 Temporary cancellation To cancel the power save mode temporarily on the printer press RESET then ENTER to initialize the printer 3 Permanent cancellation Cancel the power save mode temporarily as described in step 2 and change the power save mode setting to OFF to the next page Setting the bend remedy mode Sing
56. t 1 unit Card stacker gt 1 unit O Instruction manual English 1 unit Ink ribon cassette gt 1 unit O Retransfer film 1 unit cassette O Ferrite core 2 units Standard model 1 unit built in IC encoder model 2 units 4 units Standard model 2 units built in IC encoder model 4 units O Binder for securing the ferrite core O Jog lever inside the card tray 1 unit Handling of transfer film ink ribbons and cards Handling Take note of the following points when handling print media retransfer film and ink ribbons and cards Use of bent or damaged cards may result in card feed error Do not touch the print media or the printed surface of cards directly with the hands as this may cause blurring of the print e Foreign materials on the printing area may result in misprints Always load the print media and cards in a clean environment e Static build up in the print media or cards can cause errors To avoid causing static electricity do not rub cards together e When replacing or replenishing print media or cards that have been stored at low temperatures let the print media or cards sit for at least one hour at the same temperature as location where the printer is to be used before use Using print media or cards as they are may cause condensation and result in malfunction or print errors Storage The storage condition of the print media retransfer film
57. t until the LCD indicate or displays Preheat or Ready RESET 2 Depress the Ee key LCD indicator displays Initialize 3 By depressing the 2 key or the aan key the LCD indicator change accordingly as shown below Select the wind up condition one or two panels This set up is not memorized Initialize 2 nd Panel OK initialized after two panels of the retransfer film and the ink ribbon are would up Initialize NEXT Panel OK initialized after one panels of the retransfer film and the ink ribbon are would up Initialize initialized without winding up Default 4 By depressing the pulley key the printer is initialized according to the selected above set up condition Operation continued User modes The settings for printing media card etc can be made in the User mode MENU Press the MENU button when the unit is in the Ready Preheat or Error E nae W status to suspend printing operations User mode screen flow MENU User Mode Press and ewe appears on the LCD After 0 5 seconds the display will switch to the following items MENU MEN gt Display gt gt Counter Reset gt IC Antenna Pos gt Bend Remedy gt to the next page User mode settings gt Display gt Display mode iE See p 28 CO gt gt Counter gt gt Contrast gt gt Back Color
58. the devices into the holes securely Furthermore install the printer on a flat and hard surface 3 Connect the printer and IC unit Connect the cable which comes with the IC unit to the OPTION 1 terminal Connecting to the PRT interface terminal Connection cable Accessory Use the OPTION 1 side If you use side 2 it does not function 4 Connect the IC unit with the host computer Connect interface cables which are commercially available The terminal is rotated 180 Commercial item Terminals on the rear of the IC unit SERIAL1 non contact SERIAL2 contact Set up continued Please ask your dealer for the Compact IC unit connection 1 a Check the plug 1 a Connect the compact IC unit to the host computer Connect interface cables which are commercially available O Dark gray O For AC220 240V type For AC 120V type Europe North America 2 Plug the power cable into the printer Interface cable Commercial item caution caurion Always use a grounded power outlet Never share the outlet with other electrical equipment Use an AVR Automatic Voltage Regulator if there is a possibility of voltage fluctuation Use an uninterruptible power source rather than an AVR if there is the possibility of uninterruptible power source to the next page Installing the card stacker 1 Mount the card stacker
59. the ink ribbon and retransfer film with care See p 14 and p 16 Turn the power off and then on again Call for service if the problem persists About printing errors If blurring or color shifts occur in your print results clean all rollers starting with the cleaning rollers Some image errors may depend on the design of the card to print In particular wrinkles can easily occur if large surfaces are printed with high density ink To avoid such problems contact the dealer where the printer was purchased concerning card designs Troubleshooting continued Removing card jams To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD on the printer and the relevant page in this manual When removing a jammed card make sure that the power switch is set off before carrying out the following procedure Hopper jam 1 Pull out the card tray To remove the card tray pull it out toward you until it no longer moves and lift it 2 Remove the jammed cards If you can hold the jammed card pull it out If you cannot hold the jammed card Pull out a small portion of the cleaning unit Turn the right Knob to drop the jammed card Remove the fallen card 3 Return the card tray to its original position Push the card tray back into position on an angle Push the card tray back into its position while placi
60. the unit Please he power must be turned off so Turn the power off and then on again Power Off A hat the unit can be initialized please Remove The cleaning mode can not be set Remove the retransfer film cassette then press the reset gt because there is a retransfer film in enter buttons and set the cleaning mode again the unit HR is too hot he cleaning mode can not be set 1 Turn off the power and allow about 20 minutes for the heat because the temperature of the roller to cool Then turn the unit on and set the cleaning heat roller is too high mode again 2 Confirm that the retransfer film cassette has been removed Jam Hopper Card jam e Remove cards from the hopper hopper section Press the reset gt enter buttons and initialize the unit Jam TurnOver Card jam See p 45 Remove cards from the turnover section turnover Press the reset gt enter buttons and initialize the unit Card jam Press the reset gt enter buttons and initialize the unit encode section If no cards are discharged remove the cards press the reset gt enter buttons and initialize the unit Jam Transfer Card jam Remove the cards from the retransfer section AS See p 45 sfer section retran Press the reset enter buttons and initialize the unit Jam Discharge Card jam Remove the cards from the paper discharge secti
61. to position securely and tighten the screw 4 Checking card feed Set a few cards on the card tray Turn the roller drive gear in the arrow direction and check that only one card is fed at a time Roller drive gear A lt S written on this side is discharged J If the card thickness is not switching properly or cards cannot be fed because of the dirt on the feed roller JAM Hopper The card having a thickness value appears on the LCD panel Check the proper setting of the card thickness plate and clean the feed roller see p 40 Before use Names of parts on the operation panel LCD panel READY RESET t MENU E ERROR E CD c 4 c 000 Buzzar Operation display LED Control buttons Setting buttons Initializes the printer is reset by the RESET software when an error occurs or E an error is cancelled The user mode setting is displayed when the unit is in the Ready or Preheating status The button is AD also used when canceling the operation lock during errors Confirms the mode selected in the ENTER user mode setting co The parameter setting for each y t mode can be adjusted during the oc Ye mode setting Make sure to press the button to save the settings EXIT Cy Quits setting and returns to the upper level setting screen Operation display LED READY LED green ON unit ready printer in operation Flashing receiving image data OFF unit stopped due to error
62. w Y Magenta M Cyan C and Black B are provided as the standard ink ribbons Change the setting to YMCK HS when using a special panel ink ribbon not yet EXIT MENU available ERA ERA W W 4 y toselectthe ENTER Press EOS setting and CO tosave press The electronic beep sounds Set the black value K gt gt Black Level 7 gradations can be set from 3 to 3 the larger the value the darker the printing 0 Standard Small characters printed in black ink may be blurred or partially darkened If this is the case change the setting EN y to select the settin ENTER ress gt 9 CG tosave The electronic beep sounds MOS Set the K printing mode 2 options Standard and Fine Standard Specify gFine h if blurring still occurs after an increase in gBlack Cc e value and press Level h The printing time slightly becomes longer in this setting MEN Cin Cc Ap t toselectthe ENTER ress C DC setting value CEE tosave and press The electronic beep sounds Special ink SP Ink 1 SP Ink 2 darkness level gt gt SP Ink 1 Level 7 gradations can be set or from 3 to 3 the higher the value the darker the printing Set this darkness level when using a special ink not yet available EXIT MENU 4 4 ENTER T AS gt to select the setting C to save value and press The electronic beep sounds to the next page Retransfer mode settin

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