Sundance Spas Portofino Series User's Manual
Contents
1. 5 9 919 ire eire a aee 6 Power Supply Requirements 6 Electrical Wiring Instructions 8 Start Up Instructions 2 222 9 Filing SPa T 9 CIOE 10 Initiating Water Circulation 10 Adding Start Up Chemicals 20 4422002 0 10 Control Panel Functions 2 1 11 Operating Instructions sees esse 12 Setting Water Temperature 12 Pump Button Er 12 UV bis RN 12 Solo Massage Selector Air Control Operation 13 Metro Massage Selector Air Control Operation 13 Caprio Massage Air Control Valve Operation 14 Filtration Options 15 Standard Skimming Heating Modes FO F3 15 Economy Skimming Heating Models F4 F6 15 Modes E 15 Selecting the Skimming Heating Mode 16 Care And Maintenance 2 17 Cleaning The 17 Draining And 19 Cleaning The Spa Interior 02. 000 01 20 Cleaning The ullo vi 20 10 5 12 0 12 5 13 0 13 1 13 2 13 3 14 0 14 1 14 2 14 3 15 0 16 0 17 0 17 1 17 2 17 3 Maintaining The 21 Maintaining The Wood 21 Maintaining The Synthetic Cabinet 21 Winterizing 21 Maintaining Water Quality 22 nre Bo m 22 Sanitizing Using Additives 221 23 Error Conditions Error Messages 24 UI MIST gt MT 24 Overheat Condition CET 24 Panel displays SN1 HR 24 Panel displays SN2 25 Panel displays 25 Panel displays 25 Panel displays ICE 26 Panel displays 26 Troubleshooting Procedures 26 No Components Operate e g Pump Light 26 Pump Does Not Operate But Light Does 26 FOO UPC OIA eae esse ee sce acca 27 PAS IS OO tone 27 n 27 Spa Equipment Packs 21 2 2 28 Solo Eg ipment Pack VEM PRU FU 28 Metro Equipment
3. 2 Metro and filter Caprio Stage 1 Filter Rinse debris from all filter pleats using a 1 Install new stage 2 filter onto clean stage 1 filter garden hose and high pressure nozzle Start 2 Insert retainer into stage 2 filter and rotate at top and work downward to face Repeat clockwise to assembly DO NOT overtighten process until all filter pleats are clean retainer finger tight only All Models All Models m ce Air Bubbles Submerge assembled filter in spa and tilt each 1 Install filter assembly then tighten filter nut so it end upward to remove trapped air bubbles just touches filter face DO NOT OVERTIGHTEN from inside each filter cavity 2 Turn power to hot tub back on 18 Periodically the polyester mesh pleated filter will need more thorough cleaning to remove imbedded oils and minerals For this we suggest cleaning as illustrated above step D followed by soaking the filter overnight in a plastic container filled with a solution of water and a specially formulated filter cleanser available from your Portofino dealer with a brush as this will cause the polyester mesh to wear out and come apart Never let the spa pump run or have a filter cycle come on without a filter cartridge in the skim mer compartment Running the spa without a filter car tridge may permit debris to enter the spa plumbing and void the warranty CAUTION Never scrub the polyester mesh filter cartridge
4. Filters Neck Jets 7 Filter Pipe oe 4 200 66 cm 79 30 ircuit Diagram This wiring diagram 15 used for all US Canada convertible power Caprio Metro and Solo Models with 120 240 VAC 60 Hz power 15 0 120 240 VAC Convertible C requirements Sepoo Jo pue OFAN Jed ejyeudoudde JSNW ezis ANO Jeddoo esf 5 V GL ZH 09 OVA 021 X18 LHM NHO9 OVA 072 O v OVA ozi OI 7 Orr _ 6f Zf LNO 49 89H NI 9M 2 405495 OVA 02 2 4 JeuJOJSUeJ ed Josueg eJunjeJeduJue e dsiq eunjejeduie Jo 440 8 4 Ldf eunjejeduig 87 Ajuo uone1edo OVA 0 2 021 440 Ajuo OVA Orz Oz 91607 VOE NO 1 Ldf uogejedo OVA 021 5 91607 YGL NO Ldf 5 uwous 91607 1d LHM NSH9 pseog uo 2918 Ldr 1 y 83IAI6S uo 0 si gn jou 51 y uo 291 Ldr je pepinoud y BINS BDINIOS
5. Voltage 230 VAC Frequency 50 60Hz Current Draw 13A of Wires 3 Circuit Breaker 20 230VAC 30 A 230 VAC 50 6 2 19A 3 30A In the 20 A configuration the heater will not operate at the same time as the main jets pump This is the factory setting In the 30 A configuration the heater will operate at the same time as the main jets pump Important Information The Portofino series spa can be adapted to use higher amperage circuits when available Please contact your dealer for details The electrical supply for this product must comply with local electrical regulations 6 0 Electrical Wiring Instructions Important Notice The electrical supply to this product must be installed by a qualified licensed electrician to comply with all regulations and standards specified by the electrical authority in your state or country 1 A240 VAC powered spa must be permanently connected hard wired to the power supply No plug in connections or extension cords are to be used in conjunction with the operation of this spa Supplying power to the spa which is not in accordance with these instructions will void both the independent listing and the manufacturer s warranty 2 The power supplied to this soa must be a dedicated circuit with no other appliances or lights sharing the power provided by the circuit 3 To gain access to the spa s power terminal strip remove the spa s cabinet panel on the light sid
6. ture No corrective action is required 25 11 7 Panel displays ICE Freeze Protection A potential freeze condition has been detected No action is required Main pump qo will operate to circulate warm water through the plumbing until the spa is out of danger 11 8 Panel Displays The safety Watchdog software has been triggered and the spa is deactivated A problem has been detected which could cause damage to the spa or its components Contact your authorized dealer 12 0 Troubleshooting Procedures In the event your Portofino spa is not working the way it should please first review all the installation and operating instructions in this manual and check the message on the panel display If you are still not satisfied it is working properly please follow the appropriate troubleshooting instructions Note If any of the supply cords to the accessories are damaged they must be replaced by authorized service personal 12 1 No Components Operate e g Pump Light Check the following 1 Is there power to the spa 2 15 the household circuit breaker tripped 3 Call your authorized dealer 12 2 Pump Does Not Operate But Light Does Press the JETS button 1 If no water movement is detected make sure power is going to the spa and check the water level If it does not solve the prob lem contact your authorized Portofino dealer 2 main pump operates but no water flows to jets Pump may not be properl
7. 1 14 The midpoint of 7 is neutral above 7 is alkaline and below 7 is acidic In spa water it is very important to maintain a slightly alkaline condition of 7 2 to 7 8 Problems become proportionally severe when this range is exceeded or diminished A low pH will be corro sive to metals in the spa equipment A high pH will cause minerals to deposit on the interior surface of the spa and equipment scaling In addition the ability of the sanitation agents to keep the spa clean is severely affected as the pH moves beyond the ideal range Your Portofino dealer can provide you with any chemicals and instruc tions you may need to adjust the pH of your spa water 22 10 11 Sanitizing Using Additives To destroy bacteria and organic compounds in the spa water a sanitizing agent must be used regularly Consult your Sundance dealer for specific sanitizing instructions IMPORTANT Do not use Trichlor in your spa This chemical can have an extremely corrosive effect on certain materials in the soa Damage caused by use of this chemical or improper use of any chemicals is not covered under the manufacturer s warranty Many other additives are available for your spa Some are necessary to compensate for out of balance water some aid in cosmetic water treatment and others simply alter the feel or smell of the water Your authorized Portofino dealer can advise you on the use of these additives 23 11 0 Error Conditions Error M
8. operate this equipment 3 0 Important Safety Instructions When installing and using this equipment basic safety precautions should always be followed including the following 1 READ AND FOLLOW ALL INSTRUCTIONS BEFORE OPERAT ING THE SPA 2 DANGER RISK OF ELECTRICAL SHOCK Install spa at least 5 feet 1 5 m from all metal surfaces A spa may be installed within 5 feet 1 5 m of metal surfaces if in accordance with the country electrical code 3 DANGER RISK OF ELECTRICAL SHOCK Do not permit any electric appliance such as a light telephone radio or television within 5 feet 1 5 m of the spa 4 INSTALLATION The spa must be installed in such a manner as to provide drainage of the compartment for electrical compo nents 5 CAUTION 240 VAC POWERED SPAS These spas must be hard wired to your household electrical service box only Do not use an extension cord or any other disconnectable power cord The use of an extension cord or a disconnectable power cord is highly dangerous and will void all warranties 6 wire connector marked ground is provided within the power box Hefer to section 6 0 page 8 To reduce the risk of electric shock connect this terminal or connector to the ground ing terminal of your electrical service or supply panel with a continuous green insulating copper wire equivalent in size to the circuit conductors supplying this equipment but no smaller than 8 AWG 8 4 In
9. Pack esee 28 Caprio Equipment 29 Spa Overhead VieWS 29 Solo Overhead View 29 Metro Overhead View 30 Caprio Overhead 30 120 240 VAC 60 Hz Convertible Circuit Diagram 31 230 VAC 50 Hz Dedicated Circuit Diagram 32 5 33 Solo Specifications 33 Metro Specifications 35 Caprio Specifications 37 1 0 Important Spa Owner s Information Your Portofino spa is constructed of the highest standards and is capable of providing many years of trouble free use However because heat retentive materials are utilized to insulate the spa for efficient operation an uncovered spa surface directly exposed to sunlight and high temperatures for an extended period of time is subject to permanent damage Damage caused by exposing the spa to this abuse is not covered by warranty We recommend that you always keep the spa full of water when it is exposed to direct sunlight and that you keep the Sundance insulating cover in place at all times when the spa is not in use Read and carefully follow the requirements for your spa s support base Refer to
10. Part 2 Tone Gray Bolt on Optional Blue or Camel Insert Heater US Canada Convertible Model 60 Hz Low Flow 1 kW 120 or 4 kW 240 Export Models 50 60 Hz Low Flow 2 7 kW Electrical Requirements US Canada Convertible Model 60 Hz 120 VAC 15 A or 240 VAC 25 Aor 40A Export Models 50 60 Hz 230 240 VAC 20 A or 30 A or suitably rated circuit breaker to comply with local electrical regulations Certain countries may require dual power in puts two 16 A breakers are required for this configuration 36 17 3 Caprio Specifications e Dimensions With Wood Cabinet 79 x 88 x 33 201 cm x 224 cm x 84 cm With Synthetic Cabinet 77 x 86 x 33 196 cm x 218 cm x 84 cm Seating Capacity 3 4 Adults Dry Weight 638 lbs 289 kg Filled Weight 3 543 1 5 1 607 kg e Water Capacity Avg Fill 350 US Gal 1 325 Liters Controls Solid State Electronic Controls with LED Readout Programmable Temperature Filtration and Heat Cycles Water Delivery 1 TheraFlo High Flow Pump Pump 1 Rating by Model US Canada Convertible Model 60 Hz 2 Speed 1 5 hp Continuous 13 6 A Max Export Model 50 Hz 60 Hz 2 Speed 2 0 hp Continuous 8 7 A Max Pump 2 Circulating Pump Total Hydrojets 23 Therapy Jets Pro Touch 1 Duo Path Vertical Jets Pro Touch Therapy Lounge Jets 6 Mini Intelli Jet e Accu Ssage Th
11. section 4 0 4 2 page 5 6 Sundance Spas Inc constantly strives to offer the finest spas avail able therefore modifications and enhancements may be made which affect the specifications illustrations and or instructions contained herein 2 0 FCC Notice This equipment has been tested and found to comply with AN the limits for a Class B Digital Device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communi cations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encour aged to try to correct the interference by one or more of the follow ing measures 1 Rearrange or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from the circuit connected 4 Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to
12. vog uo oj qM jou J Sopoo 620 JoJpue OFN 4ed ajeudoidde 15 ezis M TINO S40jonpuoo 4eddoo esf 0 JOBUUOD 4 Mojaq se 81041 2 179402 1249 MOE pue 1 5 OWA 0 0 jeuondo 31 it Diagram Ircul 16 0 230VAC 50Hz Dedicated C This wiring diagram is used for all Export Caprio Metro and Solo Models with dedicated 230 VAC 50 Hz power requirements SUOIJ29UUO 2 JOMOd ZH 0S 022 53802 1 201 31VvlsdoMddv 38 2 1 5 3215 AINO SHOLONANOO 34409 ISN 81 Fl O a ZH 09 uon2euuo OWA OEZ OWA oez 7 JojeoH Aejdsiq 430 8 1 Aejdsiq 2 NO 8 2 5 224 21607 VOS 440 Z 421607 VOZ Z bdr 5 91607 YOUMS JojeuozQ Josuegs 29 4 1 1801 Josues 2 pe lt 14617 i eds IVA OEZ 01002 JOUJJOJSUEJ 32 17 0 Specificat
13. 30 A or suitably rated circuit breaker to comply with local electrical regulations Certain countries may require dual power inputs two 16 A and breakers are required for this configura tion 34 17 2 Metro Specifications Dimensions With Wood Cabinet 64 x 84 x 30 5 163 cm x 213 cm x 78 cm With Synthetic Cabinet 62 x 82 x 30 5 157 cm x 208 cm x 78 cm Seating Capacity 2 Adults Dry Weight 498 lbs 226 kg Filled Weight 2083 Ibs 945 kg e Water Capacity Avg Fill 190 US Gal 719 Liters Controls Solid State Electronic Controls with LED Readout Programmable Temperature Filtration and Heat Cycles e Water Delivery 1 TheraFlo High Flow Pump Pump 1 Rating US Canada Convertible Model 60 Hz 2 Speed 1 5 hp Continuous 13 6 A Max Export Models 50 60 Hz 2 Speed 2 0 hp Continuous 8 7 A Max Pump 2 Circulation Pump Total Hydrojets 17 Therapy Jets 5 Rotating Pro Touch e Vertical Jets 2 Pulsator Therapy Seat Jets 8 Directional Pro Touch ll 2 Mini Mag Jets 35 Air Controls Selectors 2 1 Filter 2 Stage MicroClean Cartridge 20 Slipstream Weir with Automatic Brominator Water Treatment Brominator Chemical Feeder Ready for PermaClear or SunZone CD Installation Lighting Underwater with Two Colored Lenses Optional SunGlow Multi Color LED Light Kit Handrails Integral Pillows 2
14. E i ia E X gt gt Attention New Spa Owner Congratulations on the purchase of your new Portofino spa Listed below are important maintenance recommendations you should observe on a regular basis to protect your new investment Filter Maintenance Your new spa 15 equipped with an advanced 2 stage water filtration system that provides unsurpassed water quality To ensure maximum water quality at all times you should clean and reuse the larger pleated filter car tridge every month See page 17 18 for detailed filter cleaning replace ment instructions Water Maintenance You will want to replace the spa s water every 3 to 6 months The frequen cy depends on a number of variables including the frequency of use num ber of users attention paid to water quality maintenance etc You will know 15 time for a change when you cannot control sudsing and or you can no longer get the normal feel or sparkle to the water even though the key water balance measurements are all within the proper parameters See page 22 for additional information Table of Contents Important Spa Owner s Information 1 FOG INOU M 1 Important Safety Instructions 2 General Electrical Safety Instructions 4 Choosing Location In nao 5 Q tdoor NN
15. The average life expectancy of the polyester mesh filter cartridge is approximately two years with proper care and water quality maintenance smaller stage 2 filter cannot be cleaned and must be replaced thrown out every 3 months or as needed DO NOT reuse this cartridge Attempts to reuse this cartridge will reintroduce debris back into your spa Replacement cartridges may be purchased from your Portofino dealer 10 2 Draining And Refilling WARNING Read This Before Draining To prevent damage the spa s components turn off power to the spa at the circuit breaker before draining it Do not turn power back on until your spa has been refilled when draining your spa If it is extremely cold and the spa is outdoors freezing could occur in the plumbing or the equipment On the other hand if it is hot outdoors do not leave the spa s surface exposed to direct sunlight for long periods CAUTION There certain precautions to keep in mind Solo model first shut off the power to the spa Next re move the drain cap then open the equipment access panel and locate the drain valve and turn handle to open Refer to section 13 1 28 To drain Metro and Caprio models first shut off the power to the spa Pull the external drain cap from the wood skirt attached to it is a drain hose and continue pulling upward until it is above the water line Connect garden hose and drain spa After dr
16. addition a second wire connector is provided for bonding to local ground points To reduce the risk of electrical shock this connector should be bonded with a 8 AWG 8 4 copper wire to any metal ladders water pipes or other metal within 5 feet 1 5 m of the spa 7 The electrical supply for this product must include a suitably 10 11 12 13 14 15 16 17 18 19 rated switch or circuit breaker to open ungrounded supply conductors to comply with the country electrical code Before entering a spa or hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of the water temperature regulating device may vary as much as 5 F 3 C Always enter and exit the spa slowly and cautiously Wet surfaces are slippery Do not use the spa alone WARNING RISK OF CHILD DROWNING Extreme caution must be exercised to prevent unauthorized access by children To avoid accidents ensure that children cannot use a spa or hot tub unless they are supervised at all times DANGER To reduce the risk of injury do not remove any drain suction gate or cover Never use the weir gate for sitting or resting your feet It is designed to float freely The water in the spa or hot tub should never exceed 104 F 40 C Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for exte
17. aining spa refer to section 7 1 page 9 for filling instructions 10 3 Cleaning The Spa Interior To preserve the sheen of your spa s surface it is crucial that you avoid using abrasive cleaners or cleaners which have adverse chemical effects on the surface If you are not certain about the suitability of a particular cleaner please consult your authorized Portofino dealer Regardless of the cleanser used use extreme care to assure that no soap residue is left on the surface This could cause foaming when the spa is refilled 10 4 Cleaning The Pillows Remove and clean the headrest pillows as needed with soapy water using a cloth or soft bristle brush To maintain water resistance and luster apply a quality vinyl conditioner once a month Always re move the pillows when adding chemical shock treatment to the hot tub water The pillows can be returned to the hot tub when the sanitizer reading drops below 5 ppm IMPORTANT Never attempt to remove the pillows by pulling on them The pillows utilize a bolt on design that prohibits removal without tools To remove pillows 1 Grasp center pillow insert A with finger tips and pry outward from pillow base C 2 Use standard screwdriver to loosen and remove mounting bolts B from pillow base 3 Assemble in reverse order after cleaning DO NOT overtighten pillow mounting bolts 20 10 5 Maintaining The Cover Using the Portofino insulating spa cover anyt
18. cal equipment 10 8 Winterizing The Spa Your Portofino spa is designed to automatically protect itself against freezing when operating properly During periods of severe freezing temperatures you should check periodically to be certain that the electrical supply to the spa has not been interrupted If you do not intend to use your spa or if there is a prolonged power outage 21 during periods of severe freezing temperatures it is important that all water be removed from the spa and equipment to protect against damage from freezing For expert winterization of your spa contact your authorized Portofino dealer 10 9 Maintaining Water Quality Maintaining the quality of the water within specified limits will serve to enhance your enjoyment and prolong the life of the spa s equip ment It is a fairly simple task but it requires regular attention because the water chemistry involved is a balance of several factors Acareless attitude in regard to water maintenance will result in poor and potentially unhealthy conditions for soaking and even damage to your spa investment For specific guidance on maintaining water quality consult your authorized Portofino dealer who can recommend appropriate chemical products for sanitizing and balancing your spa water N CAUTION Never store spa chemicals inside the spa s equipment bay 10 10 Controlling pH pH is a measure of relative acidity or alkalinity of water and is measured on a scale of
19. e of the spa Then remove the faceplate from the load box Refer to sections 13 1 13 3 page 28 29 for your specific spas load box location 4 Locate the hole in the cabinet above the pan and feed the wires through Solo spa only 5 Connect the wires to main terminal block TB1 Refer to figures G I for your specific spas terminal block configuration Tighten securely All wires must be hooked up or damage could result 6 The electrical supply for this product must include an electrical installation and circuit breaker that complies with local electrical regulations 7 A suitably rated or RCD must be installed at the power supply in the house electrical box 8 Reinstall the face plate and the cabinet panel to Circuit Board S a to Circuit o o o Board US Canada Convertible Models US Canada Convertible Models 120 VAC 3 Wire Connection 60 Hz 120 240 VAC 4 Wire Connection 60 Hz to Circuit Board T All Export Models 230 240 VAC 3 Wire 50 60 Hz 7 0 Start Up Instructions Congratulations You are now all set to get your new spa ready to use Simply follow this step by step procedure and before long you will be enjoying your first glorious experience in your Portofino spa For best results read each step in its entirety before proceeding with that step During power up the control panel will display series of start up displays Refer to section 9 0 pa
20. erapy Seat Jets 10 Accu Pressure 37 Air Controls Massage Selectors 3 1 Filter 2 Stage MicroClean Cartridge 20 Slipstream Weir with Automatic Brominator Water Treatment Brominator Chemical Feeder Ready for PermaClear or SunZone CD Installation Lighting Underwater with Two Colored Lenses Optional SunGlow Multi Color LED Light Kit Handrail 1 High Quality Stainless Steel 1 Integral Pillows 2 Part 2 Tone Gray Bolt on Optional Blue or Camel Insert Heater US Canada Convertible Model 60 Hz Low Flow 1 kW 120 VAC or 4 kW 240 VAC Export Model 50 Hz 60 Hz Low Flow 2 7 kW 230 240 VAC Electrical Requirements US Canada Convertible Model 60 Hz 120 VAC Q 15 A or 240 VAC 25 Aor 40A Export Model 50 Hz 60 Hz 230 240 VAC 20 A or 30 A or suitably rated circuit breaker to comply with local electrical regulations Certain countries may require dual power in puts two 16 A breakers are required for this configuration 38 D A L 11 20 03 Notes Sundance Spas Inc 14525 Monte Vista Ave Chino 91710 U S 909 606 7733 909 606 0195 Website http www sundancespas com 6530 386 Rev 2003 Sundance Spas Inc Printed in U S A
21. ervice must be located close enough to a grounded grounding type electrical outlet so that the included power cord can be plugged directly into it DO NOT USE AN EXTENSION CORD as this could cause damage to the spa s equipment due to insufficient voltage The power supplied to this spa must be a dedicated circuit with no other appliances or lights sharing the power provided by the circuit 5 0 Power Supply Requirements US Canada 120 240 Convertible Models 60 Hz 120 240 240 15 30 40 Voltage 120 VAC 240 VAC 240 VAC Frequency 60 Hz 60 Hz 60 Hz Current Draw 12A 21 30A of Wires 15 cord GFCI 4 4 Circuit Breaker 15 A 1 Pole 30 A 2 Pole 40 A 2 Pole For 240 VAC Heater Operation Move the red wire on the main terminal strip TB1 from position 1 to position 3 Make certain wires are con nected exactly as shown in figure H page 8 before applying power Failure to do so will result in damage to the circuit board and or related components and void the manufacturer s warranty Inthe 15 30 A configuration the heater will not operate at the same time as the high speed jets pump The factory setting is 120 VAC 15 A f the spa is to be operated on 40 A service remove the jumper JP1 1 amp 2 on the circuit board to allow the heater to operate at the same time as the high speed jets pump see page 31 All Export 230 240 VAC Models 50 60 Hz 230VAC 20 A
22. essages 11 1 Summer Logic When the actual spa water temperature reaches up to 2 F 1 C above the set temperature the spa goes into summer logic The circulation pump will turn off automatically to avoid adding additional heat to the water eventually creating an overheat condition This setting is not user programmable Note The summer logic does not take effect until the spa water temperature reaches 95 35 11 2 Overheat Condition OH WARNING DO NOT ENTER HOT TUB WATER Water is too hot Overheat protection Heater is D deactivated Spa water temperature is above acceptable limits When the actual water temperature is approximately 2 F 1 C above the set temperature the circula tion pump will stop operating to reduce frictional heating If the spa water temperature continues to rise and gets above 112 F 44 the spa will go into an OH overheat condition To Correct Condition 1 Remove the spa s cover and allow your spa to cool down 2 Reduce the temperature setting 3 When the water temperature drops below 106 F 41 the spa will resume normal operation 4 lf the water does not drop below 106 F 41 C contact your authorized dealer There are a number of unique functions designed into your spa to protect it from damage and or aid in troubleshooting Refer to sections 11 3 11 8 below for a listing of all possible error messages and their meanings 11 3 Panel di
23. ge 12 for additional information 7 1 Filling the Spa Clear all debris from the spa Although the spa shell has been polished at the factory you may want to treat it with a specially formulated spa cleaner For more information consult your dealer prior to filling it Only spas with a smooth acrylic surface require waxing It is not necessary to wax spas with the textured Quarite surface Remove the filter cover then remove the filter cartridge as outlined in section 10 1 Page 17 18 Place the end of your garden hose into the filter compartment then fill soa For Solo models only fill the spa with water from a garden hose until the water level is just below the neck jets Refer to section 14 1 page 29 For Metro and Caprio models fill until water level is halfway up the filter skimmer Refer to sections 14 2 14 3 page 30 Do not overfill Never fill with water from a water softener If your water is extremely hard it is preferable to fill half way with hard water and the rest of the way with softened water Or you may fill entirely with hard water if you use a special water additive available from your Portofino dealer Always refill with garden hose in filter compartment This helps to purge trapped air from pump intakes Failure to do so may cause air to be trapped in either pump 1 or the circulation pump s intake air lock preventing either pump from circulating water After filling make sure the filter is installed
24. ght before turning power on and starting the pump 7 4 Adding Start Up Chemicals Add the spa water chemicals as recommended by your Portofino dealer Refer to section 10 9 page 22 Maintaining the Water Quality for general guidance 10 8 0 Control Panel Functions Panel Functions A Heat Indicator lit when heater 15 on B Warmer Button increases water temperature setpoint Display shown for example purposes only C Cooler Button actual water temperature display will vary decreases water temperature setpoint D LED Display can display current water temperature default display water temperature setpoint selected filtration mode and error messages E Light Button turns underwater light on and off F Jets Button turns jets on and off Press once for low speed press a second time for high speed press a third time to turn off Operation Details Temperature Adjustment 65 to 104 F 18 to 40 C Software default setting is 100 38 e Underwater Light Operation light runs for 1 hour then shuts off for increased bulb life JETS button Operation jets run for 20 minutes after activated then turn off automatically to conserve energy Simply press JETS button to continue operation for an additional 20 minutes 11 9 0 Operating Instructions Startup The spa control system has automatic functions that Sequence operate upon start up and normal operation to protect the s
25. ime the spa is not in use will significantly reduce your operating costs heat up time and maintenance requirements To prolong the life of the cover handle it with care and clean it regularly using mild soap and water Periodic treatments with a special conditioner developed for Sundance spa covers will help protect against deterioration caused by UV rays from the sun Never allow anyone to stand or sit on the cover and avoid dragging it across rough surfaces 10 6 Maintaining The Wood Cabinet With time and exposure to the elements the wood on your spa will tend to lose its new appearance Protecting or reviving the wood surface is a fairly simple process Light sanding with fine grit sand paper will help smooth any roughness Regular applications of a penetrating wood preservative will enhance and protect the richness of the wood A specially formulated wood stain available from your Sundance dealer is ideal for this job Note Do not apply varnish shellac or other surface sealant to the wood These tend to react with the chemicals in the wood and the UV rays of the sun causing yellowing flaking and peeling 10 7 Maintaining The Synthetic Cabinet Your new spa s synthetic cabinet requires little or no maintenance of any kind To clean simply wipe cabinet with a clean towel and mild soap solution N CAUTION Never spray cabinet with a garden hose for any reason since this action may induce an electrical short in the spa s electri
26. ions 17 1 Solo Specifications e Dimensions 48 x 71 x 29 122 cm x 180 cm x 74 cm Seating Capacity 1 Adult Dry Weight 401 Ibs 182 kg e Filled Weight 1 238 lbs 562 kg e Water Capacity Avg Fill 100 US Gal 380 Liters Controls Solid State Electronic Controls with LED Readout Programmable Temperature Filtration and Heat Cycles Water Delivery 1 TheraFlo High Flow Pump Pump 1 Rating US Canada Convertible Model 60 Hz 2 Speed 1 5 hp Continuous 13 6 A Max Export Models 50 60Hz 2 Speed 2 0 hp Continuous 8 7 A Max Pump 2 Circulation Pump Total Hydrojets 24 e Therapy Jets 4 Pro Touch II V Vertical Jets 6 Pulsator 2 Accu Pressure Accu Ssage Therapy Seat Jets 12 Accu Pressure Air Controls Massage Selectors 1 33 Filter Double End Cartridge 20 Slipstream Weir with Automatic Brominator Water Treatment Brominator Chemical Feeder Lighting Underwater with Two Colored Lenses Optional SsunGlow Multi Color LED Light Kit Handrails 2 High Quality Stainless Steel Pillows 2 Part 2 Tone Gray Bolt on Optional Blue or Camel Insert Heater US Canada Convertible Model 60 Hz Low Flow 1 kW 120 or 4 kW 240 Export Models 50 60 Hz Low Flow 2 7 kW Electrical Requirements USA Canada Convertible Model 60 Hz 120 VAC 15Aor 240 VAC 25Aor40A Export Models 50 60 Hz 230 240 VAC 20 A or
27. is running unless in summer logic see section 11 1 page 24 Note these modes consume far less energy than standard modes FO F3 outlined above 9 10 Lock Modes L1 L2 These modes are designed for use during spa service or to prevent unauthorized use 15 9 11 Selecting Skimming Heating Mode Press and hold both control panel WARMER and COOLER buttons at the same time then release Then press either WARMER or COOLER button to select skimming heater mode FO F6 or lock modes L1 L2 below Standard Skimming Heating Modes FO 5 minutes of skimming per day one 5 minute Blow Out cycle every 24 hours to purge all plumbing lines F1 1 hour of skimming per day one 30 minute cycle every 12 hours this is the factory default setting F2 1 5 hours of skimming per day one 30 minute cycle every 8 hours F3 2 hours of skimming per day one 30 minute cycle every 6 hours Economy Skimming Heating Modes F4 1 hour of skimming heating per day one 30 minute cycle every twelve hours F5 1 5 hours of skimming heating per day one 30 minute cycle every eight hours F6 2 hours of skimming heating per day one 30 minute cycle every six hours Lock Modes L1 Lock Out disables all spa functions to permit filter cleaning L2 Lock Mode disables the jets and light buttons to prevent unauthorized use of spa Skimming heating cycle will continue to operate as programmed in this mode The temperature display f
28. lashes when this function is enabled Example the F3 skimming heating cycle was enabled prior to choosing lock mode The spa continues to perform the F3 cycle until lock mode is canceled allowing another cycle to be selected 16 To set a time for the first skimming heating cycle simply turn power on to the spa two minutes prior to the desired time EXAMPLE If you desire your first skimming heating cycle to begin at 10 00 AM turn off power to the spa and turn it back on again at 9 58 AM Note start time is approximate and may vary slightly from day to day 10 0 Care And Maintenance Proper and regular maintenance of your spa will help it retain its beauty and performance Your authorized Portofino dealer can supply you with all the information supplies and accessory products you will need to accomplish this 10 1 Cleaning The Filter Solo Models These models are equipped with a double ended polyester mesh pleated filter cartridge under the filter lid section 14 1 page 29 Debris are filtered 24 hours by the circulation pump drawing water through the smaller side of the cartridge Larger debris are filtered by the main 2 speed pump drawing water through the larger side of the cartridge during normal operation and during each skimming heating cycle Combined both halves work together to give you clean water by trapping suspended particles on their outer surface Note To ensure optimum performance clean and reuse
29. least 8 AWG 8 4 mm solid copper wire This is a very important safety assurance feature Before installing this spa check with the local electrical authority to insure the installation conforms to local coun try area state codes 4 4 0 Choosing Location IMPORTANT Because of the combined weight of the spa AN water and users it is extremely important that the base upon which the spa rests be smooth flat level and capable of uniformly supporting this weight without shifting or settling for the entire time the spa is in place If the spa is placed on a surface which does not meet these requirements damage to the skirt and or the spa shell may result Damage caused by improper support is not covered under the manufacturer s warranty Itis the responsibil ity of the spa owner to assure the integrity of the support at all times We recommend a poured reinforced concrete slab with a minimum thickness of 4 inches 10 cm Wood decking is also acceptable provided it is constructed so that it meets the requirements outlined above The spa must be installed in such a manner as to provide drainage away from the spa Placing the spa in a depression without provisions for proper drainage could allow rain overflow and other casual water to flood the equipment and create a wet condition in which it would sit For spas which will be recessed into a floor or deck install so as to permit access to the equipment either from above or belo
30. nded use exceeding 10 15 minutes and for young children Since excessive water temperatures have potential for causing fetal damage during the early months of pregnancy pregnant or potentially pregnant women should limit spa or hot tub water temperatures to 100 F 38 C The use of alcohol drugs or medication before or during spa or hot tub use may lead to unconsciousness with the possibility of drowning Persons suffering from obesity or with a medical history of heart disease low or high blood pressure circulatory system prob lems or diabetes should consult a physician before using a spa or hot tub Persons using medication should consult a physician before using a spa or hot tub since some medications may induce drowsiness while other medications may affect heart rate blood pressure and circulation Long exposures in the spa may result in nausea dizziness or fainting Observe a reasonable time limit leave the spa then shower cool down and if you wish return for another brief stay 3 20 Excessive temperatures may cause hyperthermia Symptoms and first aid information are as follows HEAT STROKE The most susceptible people are the very young and elderly alcoholics and most people under the influ ence of drugs medication and alcohol e SYMPTOMS Hyperthermia causes loss of salt sweating dizziness headache dryness of mouth and nausea faintness and or unconsciousness convulsions flushed appearance of
31. nute default when manually activated 9 3 Light Button The LIGHT button activates the spa light when pressed 12 9 4 Solo Massage Selector Air Control Operation Air Controls Functions Air Controls A C Open An Air Venturi to Specified Jets Jets A 3 Jets B 9 Jet Group Massage Selector Functions 62 Diverts Water Flow Between Jet Group C and Jets A amp B 9 5 Metro Massage Selector Air Control Operation Air Controls Functions Air Controls A amp B Open An Air Venturi to Specified Jets Jets A Jets B Massage Selector Functions 62 Diverts Water Flow Between Jet Group A and Jets B 9 6 Caprio Massager Air Control Valve Operation Air Controls Functions Massage Selector Functions Air Controls A C Open An Diverts Water Flow Between Jet Group Air Venturi to Specified A and Jets D Jets Jet Group A Jet Groups B amp C Are Always On However 3 Jet Group B The Jet Faces of These Jets Can be 9 Jet Group C Adjusted to Personal Preference Levels visi gels ni ee i 1 1 14 9 7 Filtration Options Your new spa includes a 24 hour circulation pump which filters the water continuously while using less energy than a common 100 watt light bulb The circulation pump draws water through the short side of the double ended filter cartridge and effectively removes small debris in your spa Note the 24 hour circulation pump s
32. properly before applying power to the spa Refer to section 10 1 Page 17 18 Cleaning the Filter for specific cleaning and installation instructions Solo Models Only For installations that do not incorporate perma nent drain plumbing we recommend that you seal off the overflow plumbing by removing the s s overflow fitting and install the provided plug and O ring Refer to section 13 1 page 28 This option stops the water from entering the overflow pipe and prevents it from stagnating between draining periods 7 2 Safety Check Open the cabinet access panel and check the pump unions to make sure they are hand tight Refer to sections 13 1 13 3 page 28 29 Loosening can occur during shipping and handling Solo models only turn the drain valve off Refer to section 13 1 page 28 7 3 Initiating Water Circulation Depress the JETS button on the control panel This causes the pump to activate water flow to the jets If the pump is properly primed you should be able to feel a steady flow of water through at least some of the jets After draining and refilling the spa it is possible that the pump does not prime adequately Trapped air in the plumbing system can be the reason for loss of prime In this case turn off power to the spa and loosen the cap of the Massage Selector and carefully let trapped air escape from the plumbing Refer to section 14 1 14 3 page 29 30 Screw the massage selector cap shut and make sure it is ti
33. skin and rapid pulse and or weak shallow breathing e TREATMENT Place the victim on his back head slightly el evated Apply wet cloths or ice packs to the head wrap the body in a sheet pouring on a small amount of water Follow with a cool shower or bath Get medical attention as soon as possible 21 It is recommended that the following emergency telephone numbers be listed at the nearest telephone physician hospital ambulance and police 22 Save these instructions 3 1 General Electrical Safety Instructions Your new Portofino spa is equipped with the state of the art LX 10 equipment system It contains the most advanced safety and self protective equipment in the industry Nonetheless this spa must be installed properly to insure dependable usage Please contact your dealer if you have any questions regarding your instal lation In the event they are unable to answer your questions direct your inquiries to Sundance Spas Inc Please refer to the back of this manual for our address Proper grounding is extremely important Portofino spas are equipped with a current collector system A pressure type wire connector is provided outside the control box located behind the equipment door to permit connection of a bonding wire between this point and any ground metal equipment metal water pipe or conduit within 5 feet 1 5 m of the spa or copper clad grounding rod buried within 5 feet 1 5 m of the spa The bonding wire must be at
34. splays SN1 Open sensor heater is disabled or shorted sensor spa is deactivated high limit temperature 24 sensor is not functioning Your authorized dealer must repair this 11 4 Panel displays SN2 Open or shorted sensor heater disabled The temperature sensor is not functioning Your authorized dealer must repair this 11 5 Panel displays FL1 or FL2 A flashing FL1 display means the flow switch is malfunctioning open a flashing FL2 display means the flow switch is malfunctioning closed e Flow switch has malfunctioned e Heater is deactivated Pump may also be deactivated e Proper flow of water is inhibited or the flow switch has malfunctioned To Correct Condition Remove filter and allow air to bleed out of cartridge Check for proper water level Check for clogged excessively dirty filter cartridge Check secondary screen filter Solo models only Check for sticking or damaged weir gate If problem persists contact your authorized dealer Note This message also appear if the pump has not regained prime after the spa has been drained and refilled If you suspect this is the case refer to section 7 3 page 10 11 6 Panel displays COL Cool Condition Temperature has dropped 20 F 11 C below the current set temperature The pump lt and heater have been activated to bring the temperature to within 15 F 8 C of the set tempera
35. taste and welcome to the happiest and most relaxed family in the world 27 13 0 Spa Equipment Packs 13 1 Solo Equipment Pack N RN lt SON N jud z c 2 i A o c LLI A LL D C o Oo aA 0 gt A c Gc OET gt c ONG 555 O gt TA ee gt I 055562 650 0 096 gt gt FZ 090A 0TELOE ME GB 5 oO 5 OAtAIAANASALTOSiaAsE gt Of ED 5 NF LO ODrrrr TT T CN CO FT LO 28 13 3 Caprio Equipment Pack Load Box Heater Circulation Pump Main Pump Pump Unions 14 0 Spa Overhead Views 14 1 Solo Overhead View Overflow Control Panel Air Controls Massage Selector 121 92 Skimmer Weir 8 Filter Neck Jets Filter Nut Safety Screen Located Inside Filter Wall Fitting AONT 14 2 Metro Overhead View Control Panel Air Controls Massage Selector Filters 163 Neck Jets 64 Skimmer Weir Filter Nut Safety Screen Located Inside Filter Wall Fitting oN gt Cs Equipment Access Door Do Not Obstruct 14 3 Caprio Overhead View Obstruct Filter Nut Control Panel Air Control Massage 223 52 cm Selector 88
36. the filter cartridge once a month Metro and Caprio Models These models are equipped with an exclusive MicroClean 2 stage filter cartridge located under the filter lid section 14 2 14 3 page 30 Fine debris are filtered 24 hours by the circulation pump drawing water through the ultra fine stage 2 cartridge Larger debris are filtered by the main 2 speed pump drawing water through the stage 1 polyester mesh pleated cartridge during normal operation and during each skimming heating cycle Combined both filter halves work together to give you unsur passed water quality by trapping suspended particles on their outer surface Note To ensure optimum performance clean and reuse the stage 1 cartridge once a month and replace the stage 2 car tridge every 3 months or as needed 17 ALWAYS TURN POWER TUB OFF BEFORE CLEANING THE FILTER CARTRIDGE Refer to the filter cleaning replacement procedure below AN TURN POWER TO HOT TUB OFF All Models Metro and Caprio Models Only Replace Filter Nut DO NOT 2 Reuse 2 filter a Reuseable 1 Rotate stage 2 retainer counterclockwise to release then separate filter assembly Loosen filter nut to provide clearance then 2 Replace throw away stage 2 filter after 3 remove filter assembly months use or as needed DO NOT reuse All Models Metro Caprio Models Only Top Solo Filter 2 1
37. w for servicing Make certain that there are no obstructions that would prevent removal of the cabinet side panels especially on the side with the equipment pack Make sure provisions are made for drain ing the spa 4 1 Outdoor Location In selecting the ideal outdoor location for your spa we suggest that you take into consideration 1 The proximity to changing area and shelter around spa espe cially in colder weather 2 The pathway to and from your spa this should be free of debris so that dirt and leaves are not easily tracked into the spa 3 Closeness to trees and shrubbery remember that leaves and birds could create extra work in keeping the spa clean 4 A sheltered environment less wind and weather exposure can result in lowered operation and maintenance costs 5 overall enhancement of your environment 6 Itis preferable not to place the spa under a gutter less roof overhang since runoff water will shorten the life expectancy of the spa cover 4 2 Indoor Location For indoor installations be certain to make provisions for proper ventilation When the spa is in use considerable amounts of mois ture will escape This can damage various surfaces over time A dehumidifier can help control the moisture in the room If you have any questions regarding the placement or installation of your spa consult your authorized Portofino dealer 120 240 Volt Convertible Models A spa connected to a 120 VAC electrical s
38. y primed This can happen after the spa is drained and refilled Press the JETS Button several times never leaving the motor on for more than 5 to 10 seconds at a time Turn power off and let the air out by loosening the cap on the diverter and or remove the filter Refer to section 7 3 page 10 Make 26 certain you tighten the diverter cap and or reinstall the filter before turning on spa power and restarting the pump 12 3 Poor Jet Action 1 Press the JETS button to make certain the pump is on 2 Rotate the air control to the position 3 Solo Models Only make certain that the water level is to just below the neck jets 4 Check for dirty filter Clean if necessary 5 Make sure jets are all the way open 12 4 Water is Too Hot Reduce thermostat setting so the circulation pump turns off 12 5 No Heat 1 Check thermostat setting 2 Keep the spa cover in place while heating Your authorized dealer is a trained service repair center Should checking the above steps fail to correct the problem please call your dealer so that they may arrange service We build the best spas in the industry Nonetheless we are always striving to improve the quality and features of our products Your input as a Sundance Portofino spa owner is a cherished part of this process If you any comments or suggestions or if you wish to be informed on any new products for your spa please write to us CONGRATULATIONS on your good
39. ystem Upon power up the readout displays the following information 1 Control displays current software release e g 3 54 then 2 Control panel displays 888 and all indicator LEDs are lit permitting visual inspection of all display segments and indicator lights for proper operation 3 After the initial start up sequence ends actual water temperature is displayed If water temperature at this time is less then the factory default temperature setting of 100 F 38 C the circulation pump and heater will turn on and run until the water temperature rises to the factory default temperature setting Then the heater turns off and the circulation pump remains on for 24 hour operation Note it is common for the heater to turn on after the spa is first filled because tap water is often very cold 9 1 Setting Water Temperature The spa s thermostat provides optimum control of water temperature The temperature setpoint set temperature can be adjusted from 65 F to 104 F 18 C to 40 C To raise the set temperature press the WARMER arrow button To lower the set temperature press the COOLER arrow button Note The first press of either WARMER or COOLER button displays the set temperature 9 2 Pump Button The JETS button activates the functions of the pump The first press activates low speed the second press activates high speed and the third press shuts the pump off The pump has a twenty mi
40. ystem also supplies heated water to the spa when the heater turns on This features cannot be altered or disabled The control system activates a programmable standard or economy skimming heating cycle to remove larger debris missed by the 24 hour circulation pump filtration system These cycles utilize 1 and the larger filter cartridge end to quickly clear skim the water of large debris and minimize their bathtub ring effect Apart from their skimming benefit each mode also effects the operation of your spa s heater Refer to sections 9 8 and 9 9 below for additional information 9 8 Standard Skimming Heating Modes FO F3 Standard skimming heating modes are typically selected by custom ers in cold climates where heatup times are extended due to lower ambient temperatures In these modes the water temperature is regulated by the set temperature 24 hour circulation pump and heater which turns on as needed After the programmed set tem perature is reached the heater turns off and the circulation pump continues to operate 24 hours to filter and clean your spa 9 9 Economy Skimming Heating Modes F4 F6 Economy skimming heating modes are typically selected by custom ers in warm climates where heatup times are minimized due to higher ambient temperatures In these modes the water tempera ture is regulated by the set temperature 24 hour circulation pump and heater only while a programmed filter cycle
Download Pdf Manuals
Related Search