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Strong Pools and Spas Rio Spa User's Manual
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1. aaner nnana anne 12 Safety Precautions scesccessssssessssssessssessssssssssesssessesssatessusessusessutssseessseessetessesessesssseessntessneeenen 13 Registration Card c scccscsscscsscsssssssssessssessssesssssssssssssesesssesssssssusssssesssusessuesssesssssssesesseieesseees 13 Be sure to locate the Registration Form at the back of this owner s manual Please fill it out and send it to strong Pools and Spas immediately Failure to return this registration card within 30 days of purchase voids all warranties provided by Strong Pools and Spas Introduction Congratulations on your purchase of the finest Rotational Molded resin whirlpool spa on the market today We at Strong Pools amp Spas are excited to assist your family in Creating a Lifestyle that Lasts a Lifetime With proper care operation and maintenance your spa will provide your family many years of comfort and pleasure Please take time to read all the instructions before you install your Strong Pools amp Spa Rio spa This manual explains safety precautions installation instructions operating directions and maintenance procedures If you have any questions after reading this manual please call your dealer or Strong Pools amp Spas service representative at 1 800 787 6649 Read and understand all safety instructions operating instructions and all warnings and cautions before a
2. Press the Jets1 key to activate the pump The system will run for 30 minutes at which time the system will automatically shut off unless done so manually prior to 30 minute period The auxiliary key will activate an optional second pump or blower Auxiliary key is also used in conjunction with other keys to change settings Press Light to turn the light on off The Antigua Spa is equipped with an LED Multi Color Light The colors will cycle as you press the light button on and off Press the Heat key to adjust the temperature Press once and hold will raise tem perature Press a second time and hold will lower temperature to the minimum set point of 70 F or 21 LED will flash at the topside control when the heater is On There are FOUR unions that may require hand tightening prior to operation of your spa When filling the spa with water keep observing these fittings for any slight water drips If a drip is observed just hand tighten until dripping ceases Startup Preparations Before starting up your spa make sure you have read and understand all of the previous instructions Make sure the spa has been installed correctly including the electrical wiring connections as specified motor key pump e Spa s water is at the correct level e Pump is primed To prime the air from the system simply turn open the key type screw at the right end of the motor pump The key should be turned j
3. ee 4 r T t ON N 5 ne 2 Ser aN lt nir 8 W es neh 570 275 2700 fax 570 275 2177 E mail strongin ptd net Web Site www strongpools com 4 1 800 787 6649 a 1 800 STRONG 9 4 aa nas Strong Pools and Spas A division of Strong Industries Inc 3204 Point Township Drive Rte 11 Box 108 AMG ARE le 7 sts t lt ae Fa ie rats sss Northumberland PA 17857 0108 He ee alee 4 v MAN KOO tee eet a est Poe i gt NG un KY oe cae 4 a N 2 n i MAN WARRANTIES Ns ss 4 at es oN oe 5 LIFETIME ON THE SHELL Saree 4 N Oy 2 525 ots se it aah a ERN niie i My r a tt se Sy ie a
4. melo ONE YEAR ON CONTROL EQUIPMENT AND PLUMBING 0 se For current update changes on warranties consult our website at www strongspas com y Bor x S y Se co X 22 aie a i 2 i MA Nyy Bs GEN eae i li i ys N at 55 eS 2 a y ee ee 099 Ozone Generator System is warranted against defects in materials and or workmanship for a period of one 1 year on parts Warranty extends only to the original purchaser Warranty be liable for loss of use of the spa or other incidental or consequential costs expenses or dam age does not apply to breakage due to obvious misuse The warranty does not cover damage caused by neglect misuse improper hookup and water chemistry or leaving the empty spa exposed to the sun Pressure Switch adjustments are cov warranties and may be assessed to the consumer by the repair company Strong Spas shall not The Rio Spa is forge cast from authentic granite resin and is warranted for the life of the spa NOTE the warranty begins from the date of delivery and is only valid to the original owner ered for thirty 30 days from delivery Travel or mileage costs are not covered under these to the original owner The plumbing including fittings is warranted against leaking due to defects in materials The control equipment power p
5. OWNER S MANUAL it lifestyle that a lifetime P O Box 108 Northumberland PA 17857 1 800 STRONG 9 1 800 787 6649 2 15 06 Table of Contents Introduction 2 Installation 1 5 3 Electrical G nerall ccsescssssscsssscssssssesssssssssssssessssessssusessesesssssssesssutessstessseesssessssssssetesseneesseeen 4 Control Panel 5 Start Up Preparations 6 Changing the Filter Cycles Trouble SHOOTING essssesesssesssssesssseessssssssssesssseessssssessuesssuessssuesssnsssssessssessstesssesesssetessneses 7 8 Maintenance 9 10 Jets Valves Injectors 11 3
6. Comments 13 RETAIN THIS BOOKLET FOR FUTURE REFERENCE FOR ANY MISSING PARTS PROBLEMS OR QUESTIONS CALL MONDAY THROUGH FRIDAY 8 30 AM 5 00 PM E S T 570 275 2700 PLACE STAMP HERE STRONG POOLS amp SPAS 3204 Point Township Drive Rte 11 P O Box 108 Northumberland PA 17857
7. cabinet will void the warranty Indoor Considerations All of the interior of the spa location must be able to withstand high humidity The spa chemi cals may have some corrosive effect Floor drain is needed to carry off splashed water from the spa lt is strongly advised NOT to locate a spa on second story location that may be above fin ished living space Electrical General Instructions It is recommended that a licensed electrician install the power to your spa in accordance with the National Electric Code or any local electrical codes in effect at the time of installation The circuit breaker must be dedicated and cannot be shared with any other appliances It should be labeled and easily accessible to users DO NOT USE EXTENSION OR PLUG TYPE CORDS OF ANY KIND The use of a shut off box near the spa is recommended Metal surfaces within 5 feet of the spa must be grounded to the spa A 120 Volt 15 Amp GFI rated plug is furnished with the Rio Spa CAUTION This spa will not work if more than one GFCI is used on the circuit Connections should be made using copper conductors only The connecting wire and circuit breakers or fuses must be sized to accommodate the total ampere load as specified on the equipment module data label Strong Pools and Spas only makes electrical recommendations always consult a certified electrician Control Panel Identification E Digital a 0 Control
8. good practice to soak the filter car tridge in filter cleaner The filter cleaner is specially made to remove accumulation of oils and other contaminates which will ensure good sanitary water and extended filter car tridge life ADDING CHEMICALS to your spa water Add to the center of the spa with the pump and the air blower bubbles operating simultaneously Make sure the water is heated Never add chemicals to cold water as this will effect chemical action Also never add chemicals directly into the skimmer Store all chemicals in a cool dry place and in such a way as to prevent children and pets from contacting 10 Jets Valves Injection and Suction Jet 2 Bottom Suction Top Air Control Valve Air Control Valve should be turned off when spa is not in use The spa will heat up faster 11 ea KI es ea AIHA eS ea Ka ES amen ok 5 ee Sia as Zee Ae we i aes er ae Too Cy wy Ne 4 oy Wn eh n is 55 aF is ae ie st zee S y eae Se Ky ae Sh i Y pEi 5 MY
9. hyperthermia include e Unawareness of impending hazard e Failure to perceive heat Failure to recognize the need to exit the spa e Physical inability to exit the spa Fetal damage in pregnant women e Unconsciousness resulting in a danger of drowning Children should be supervised at all times Actual features included in spa s descriptions and photos are subject to change without notice Installation Instructions Spa Location Improper installation may result in equipment damage and will void the warranty Your spa must be placed on a flat level surface The space you choose to install your spa is a very important decision you should consider all of the listed suggestions Check your local code office for understanding of building fencing gates electrical plumbing and enclosure required codes A location should be selected to compliment your lifestyle the view from your house and the ability to supervise the spa Position the spa in relation to the surroundings of trees sunlight exposure wind bathroom location landscaping and evening lighting The spa with water is very heavy if the spa is placed on flooring or decking be sure the structure is strong enough to support the weight The necessary support should be at least 75 pounds per square foot Install your spa in a way that will allow easy access to the equipment door Storage area for maintenance equipment and chemicals storing chemicals inside your spa
10. protect level 52 F FPO will appear every 10 sec onds at the topside control To manually go back to freeze protect mode power down the system and re boot It is recommended that the system be left on low speed and heating in FPO mode 8 Spa Maintenance The maintenance and care of your spa is simple and easy to carry out and if performed regu larly as scheduled problems will be minimal It is important that the following procedures be read through and carried out on a regular basis for the best long term overall performance of your spa The filtering cycle of your spa should be operated at least two hours or more a day whether or not the heater is heating to remove impurities and to prevent disposition of contaminants in your spa The filtering system works automatically Keep the spa covered when not in use to reduce the loss of heat and to keep debris from settling in the water Maintaining the spa s proper water chemical balance is essential to the comfort and safety the user Water mineral content varies constantly and is directly affected by evaporation and the use of cleaning and maintenance chemicals which will increase mineral content when added If the mineral content deviates from prescribed pH level 7 2 7 8 deposits on the spa walls filter electric heating element or gas heater manifold and piping may adversely affect the condition of your spa equipment Since the water capacity of your spa is far less than that
11. ack heater pump motor is warranted against defects in and or workmanship for a period of one 1 year on parts materials and or workmanship for a period of one year on parts it ao oo i N Pal 4 ro E h i i ge Se 2 she a oa i 3 K an ESN i i rm iir ea 9 fest wy CONAN SERGE A E A EE a EEE A EE eee eee eee eee eee eee ee eee once oor ocr cere oer Sa a cet aa x iW i FAN aE NN E aN E PONE WONI IYAN FAWN E 7 40 Wad WG Hin SW ANNE We ANE E A 7 Me ak 40 EREE WG Win aN NN E e i oe i ae cx Er F 12 Points on Spa Safety for Strong Spas Spa Owners SAFETY PRECAUTIONS DANGER RISK OF INJURY 1 2 Please use the Hot Tub when others are present Children should be supervised at all tim
12. at service valves are open check for obstruction of flow adjust pressure switch See pressure switch detail under description and use of controls Display flashes FLO This indicates that the pressure switch is stuck in the closed position and should be replaced Erratic operation at topside panel eCheck for proper connection at J8 e Shut off system and restart e Check for debris inside topside panel control housing e Check cable connection at the topside control remove clean reconnect Try new topside control e Replace main board Pump s blower or light does not shut off Try new topside control e Replace main board Circulation pump does not work e Check the fuse and power connections Light does not work e Press Light to turn the light on off The Antigua Spa is equipped with LED Multi Color Light The colors will cycle as you press the light button on and off Freeze Protect Over ride FPO This function is intended to be used on start up after a fresh fill if water temp is below 52 F The 6 hour dura tion of the FPO cycle is counted from the time the unit is powered up and not from the time of its activation By pressing the Jets 1 and Light key simultaneously for 10 seconds the freeze protect feature will be suspend ed for 6 hours the FPO will be activated This is to allow the installer of the spa to check for normal operation if the spa is filled with water that is less than the set freeze
13. dding water or attaching electrical power Your Strong Spas Spa Serial Number is located on the Control Pack box panel The Rio Spa Please use this space to record the pertinent information about your new spa here Date of Purchase seriais Important Safety Instructions WARNING People with infectious diseases should not use a spa The use of alcohol drugs or medication before or during spa use may lead to uncon sciousness with the possibility of drowning Do Not use the spa immediately following strenuous exercise Persons suffering from heart disease diabetes high or low blood pressure or any other serious illness and pregnant women should consult with their physician before using the spa Excessive water temperature can be dangerous Before entering the spa the user should measure the water temperature with an accurate thermometer since the tolerance of the water temperature regulating devices may vary as much as 3 C 5 F The Water should never exceed 40 C 104 F and lower water temperature is recommended for extended use exceeding 10 15 minutes and for young children Long exposure at higher temperature can result in dizziness and or hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98 F 36 7 The symptoms of hyper thermia include dizziness fainting drowsiness or lethargy The affects of
14. es To avoid the risk of drowning keep the filter clean and unclogged Do not remove the suction drain cover Do not modify the suction or filtration systems Exercise caution when entering or leaving the Hot Tub When changing positions be sure of your footing before applying your full weight as water refraction can be misleading Do not stay in the water for extended periods of time Set reasonable time limits Leave the Hot Tub cool down take a shower relax then return for another stay FOR YOUR RECORDS For future use it is advisable that you write down some information pertaining to the model of the spa you have purchased If you are unsure of the model name frame size etc contact your dealer immediately to acquire the information needed When making a warranty claim or just purchasing replacement parts it is necessary to know the following information PURCHASE DATE 2 22222222L MODEL NAME __ REGISTRATION CARD have read and fully understand the warranties given to me by STRONG POOLS amp SPAS and have assembled my spa in accor dance with THIS INSTRUCTION BOOKLET Furthermore have read the POINTS ON SPA SAFETY at the top of this warran ty card am returning this card to you signed by me in order to register my spa in accordance with your warranties Purchaser s Name Purchase Date Address Model Name City State Zip Serial Number Telephone No Dealer s Name Address Signature
15. frequently and the chemical added to maintain a safe level of 2PPM This type of chemical can be added in quantities of 0 5 ounce per 500 gallons of spa water Check the chlorine level at least seven hours or more after adding to determine the full effect of the added chemical Liquid chlorine is not recommended ORGANIC POLYMERS are used in various forms These chemicals clear up cloudy or dirty water appearance and prevent calcium deposits on the inside spa finish plumbing and heating equipment Use as recommended by the manufacturer METAL GON or its equivalent is a chemical that will prevent iron in the spa water from staining the spa finish This chemical is added to the spa water when the spa is filled for the first time or when refilled Use as recommended by the manufacturer SILICONE EMULSION quickly and effectively disperses foam and is completely compati ble with the other chemicals listed Use as recommended by the manufacturer SPA WATER should be changed periodically depending upon frequency of use and other conditions that may affect water suitability Typically 60 to 90 days is a satisfactory interval under normal conditions With heavy usage the interval between water changing should be less SPA FILTER CARTRIDGE should be cleaned every 2 to 4 weeks depending on the fre quency of use Rinse the filter cartridge with a pressure hose and re install filter cartridge in the filter housing When changing spa water it is
16. nel is set to filter for two hours every twelve hours two speed pump 1 plied with your spa that provides filtration on low speed the low speed will shut off if the tem perature creeps more than 2 degrees above the set point it will turn back on when tempera ture drops to the set point Press Heat key and Auxiliary key simultaneously and hold to adjust the filter cycle form the two hours every 12 hours period Trou bleshooting indicates qualified service technician recommended Heat Mode 120V Version In LC Low Current Mode 120V versions Jets 1 must be in low speed and AUX optional pump 2 or blower must be off before heater can be turned on lf the red indicator DOT in the bottom right of your temperature window is not flashing when there is a demand for heat press the AUX key to shut off the optional secondary pump blower circuit This secondary circuit will automatically shut off in 30 min if left on No display at topside e Check that connection to main board is clean and sound at J8 Test new topside control e Check for 120V primary power going into the transformer and for 12V secondary power out of the trans former to J6 and J7 on the board before replacing the transformer Relace board if there is 12V to J6 and J7 Display flashes th1 38 on system start e Check that temperature sensing probe connection to main board is clean and sound at location J2 Try new temperature sensi
17. ng probe Display flashes th2 current temperature on system start up e Check that the temperature sensing probe connected to the main board is clean and sound at location Try new temperature sensing probe Display flashes th2 39 on system start up This indicates that both sensors thermisters are detecting tub water temperature of less than 39F or they are both disconnected open Pump s will run in this condition See Freeze Protect Override FPO instructions for cold water fill up Display flashes OH OVERHEAT e This indicates that the soa water temperature is over 112 F The system should be shut down in this state and will re start automatically when the water cools below 112 F 7 Troubleshooting Display flashes hot OVERHEAT This indicates that the heater body is over 112 F The system should be shut down in this state and will re start automatically when the water cools below 112 F indicates qualified service technician recommended Display flashes HL HIGH LIMIT e This indicates that either the heater or the spa has reached 118 F or higher The system will not re start automatically To re start the system the water temperature must be below 112 F and the heater key at the topside control must be pressed Display flashes FLO FLOW This indicates that there is a water flow problem or defective pressure switch e make sure filters are clean check th
18. of a swimming pool the chemical reaction caused by the presence of one or more persons in the spa is more rapid and pro nounced In other words it is much more difficult to maintain the proper pH balance in a spa than in swimming pool For these reasons it is important to check frequently the total alka linity of the water the pH level and the sanitize level then add prescribed chemicals as nec essary to maintain the proper chemical balance Failure to maintain a proper balance of chemicals in your spa will result in an early premature failure of your spa parts including but not limited to the spa cover piping certain electrical components in the spa electrical control box and topside panel thus voiding the warranty ESSENTIAL CHEMICALS AND THERE USE The following information on chemical use for spa maintenance is provided strictly as a guide for the spa owner and may or may not be appropriate to maintain your spa correctly and may under certain conditions be harmful to your spa and or persons using the spa Always check with your pool and spa dealer to determine which chemicals and or proce dures they recommend to maintain your spa correctly STRONG POOLS and SPAS does hereby claim no responsibility or liability for use of and quantities of the chemicals listed Spa Maintenance CONCENTRATED CHLORINATING GRANULES The minimum chlorine level in the spa should be at least 2PPM parts per million Chlorine level should be tested
19. ust enough to allow the excess air in the water lines to escape When a spurt of water is flowing close the screw and you have completed the priming of the pump e Ensure all valves are opened e Turn circuit breaker on The control panel has automatic functions that operate upon start up and normal operation to protect the system Upon power up the read out will display three digit software release This number will then change to 888 while the system is booting up After starting up the low speed pump will start running if the water temperature is below 100 F 37 8 If a FL1 appears on the display turn the system off and repeat step 2 If the water temperature is below 55 F 12 8 C ICE will alternately display with the water temperature this is normal operation Approximately two minutes after the system has been powered up the first filtration cycle will begin to operate Any time after the start up you will be able to change the filter cycle and reset your temperature set point NOTE Let run 3 seconds if no water flow can be detected turn off the power to the spa and re prime the pump On Cold startups the air valve must be closed Changing Filter Cycles FILTRATION Proper filtration is an important key to maintaining the clarity of your spa s water The filter system is designed for unsurpassed effectiveness at removing debris and suspensions from the water anytime the water is circulating Your control pa
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