Star Micronics TUP492-24 User's Manual
Contents
1. 12A 12A ya Block 2 256 dots 8A 8A T T T T k lt gt K gt gt 0 5A 0 5A Cycle 2 5ms Item Specification T weld time Current during solid printing Item approx 550 ms 25 C standard density Max 800 ms depending on the conditions Peak current 12 A max Average current 6 6 A max 12 x 0 8 8 x 0 8 0 5 x 2 5 0 8 x 2 2 5 Specification Recommended power supply For 100 or 120V Star Micronics Power Supply Unit SLS 060P 50 Part number 87393030 For 230 V Star Micronics Power Supply Unit SLSO60PH 50A Part number 87393090 20 UL1007 AWG18 Kap cs Unit junction connector Power connector 1 0 A I 1 2 SSSSSSSSS SSN 2 3 SSSSSSS SSN 3 4 SS N i 4 JST VHR 4N AMP 1 480425 0 Recommended power unit junction cable Unit power cable pa 1 24V 2 24V 3 GND ARBE 4 GND AMP 1 480426 0 EO EA 12 NOISE Item Specification Measurement standard ANSI 1 29 DIN45 1807779 Average sound pressure at 1 m 50 dB or less 13 STANDARDS Safety standards 1 UL RU 2 CSA 2955 14 RELIABILITY 14 1 During operation Temperature 5 40 C Humidity 25 RH 80 RH no condensation Operating temperature and humidity ranges RELATIVE HUMIDITY 100 90 80 70 60 50 40 30 20 102. 20 10 O 10 20 30 40 50 60 70 80 C ENVIRONMENTAL TEMPERATURE Notes When the environmental temperature is too high the thermal head temperature sensor is acti vated and the printer stops operating 14 2 During storage Temperature 20 C 60 C Humidity 10 RH 90 RH no condensation 26 14 3 Allowable Static Electricity Level Quality control test specifications Direct discharge Element allowable level self printing se No fracturing of elements allowed 15 kV Indirect discharge Element allowable level 15kV self printing Checker connection allowable level 3 kV 2 continuous printing Direct discharge error lt 5 1 110 kV test is also performed Indirect discharge error 0 2 5 kV test is also performed Notes e Use SLS 060P 50 Sanken as the power source e The reference data is shown in the table above this data may differ depending on the instal lation conditions 14 4 Vibration Test Item Specification Frequency 7 100 7 Hz sweeping 2 5 minutes Amplitude 15 3 0 07 mm Gravity 1 5 G constant Vibration direction and 1 hour in each direction X Y and Z time Total of 3 hours Packing As small as possible 14 5 Drop Test Item Specification Drop height 80 cm Drop sequence One corner three edges and six surfaces Packing As small as possible Ja EN 14 6 Life Test MCBF Item Specification No
3. Printing density Macbeth valve 1 2 or higher Printing position t Paper feed Max 36 mm Printing side Back opposite to the printed side Size Width 10 to 20 mm center of the paper must be avoided Length 3 to 10 mm Reference position The end of the black mark should be positioned at the front in the paper feed direction Notes e Use paper that is rolled inward e Do not affix the end of the paper to the paper roller e Paper jams may occur depending on the paper quality used and the pattern printed e If the machine is turned off and left for a long time with paper caught in the thermal head the paper should be removed and inserted again e Keep this machine on a level surface e The roller may leave short marks in the end of the paper 5 PRINTER SETTINGS 5 1 Switches and Buttons The DIP switches and memory switches EEPROM are used to make the printer s settings In addi tion the sensor adjusting button and RESUME button which are not used for making printer settings are installed The sensor adjusting button is located on the paper out and near end sensor s PCB N EPCB and is mainly used for adjusting the photo sensors therefore it is not used by the general user The RESUME button is located on the casing near the LF motor and is used to bring the printer back on line after it goes off line e g paper out For more details about the RESUME button refer to 6 DISPLAYS AND FUNCTIO
4. 5 2 2 Parallel Interface Switch position Function Mode Not used Not used Mode Compatibility mode Nibble mode without negotiation without termination Byte mode without negotiation without termination Not used 5 3 Setting the EEPROM The following command from the host computer is used to make the EEPROM settings a EEPROM settings command lt ESC gt EN n1 n2 n3 n4 lt LF gt lt NUL gt N Memory switch no nl n2 n3 n4 Setting data For more details refer to Programmer s Manual b Memory switch O N 0 nl Always 0 n2 Always 0 n3 Always 0 n4 Mode select 0 Page mode Default 1 Line mode c Memory switch 1 N 1 nl Sensor select n2 Start position detect n3 Zero style n4 International character set Parameter Setting 0 Default 1 nl Sensor select Reflective sensor Transmissive sensor Black mark n2 Start position detect OFF ON Zero style Normal zero Slashed zero International character set See below Country Country USA Spain 1 France Japan Germany Norway UK Denmark 2 Denmark 1 Spain 2 Sweden Latin America Italy 10 d Memory switch 2 N 2 nl Always 0 n2 Always 1 n3 Always 0 n4 Printing speed 0 50 mm sec Default 1 25 mm sec e Memory switch 3 N 3 nl Always 0 n2 Character table n3 Print column 0 40 column Default 1 50 column n4 lt CR gt Disabled Pape
5. Control and interface boards ____ Near end sensor 2 2 Principle of Operation 2 2 1 2 2 2 2 2 3 Drive and paper feed The rotation of the stepping motor is transmitted to the gear which turns the platen The rota tion of the platen generates friction between it the thermal paper and the thermal head there fore causing the paper to be fed Printer Color appears on the thermal paper as the temperature of the thermal head s heat generating element increases Presenter The edge of the thermal paper stops just before the presenter s ejector the continuous feed of the thermal paper creates a loop and after printing is finished the paper is cut Then the paper is fed out by the roller in front of the ejector The DC motor rotates the roller Detecting the paper bottom end the roller stops its rotation When the fixed period of time passes or the collection command is sent the presenter collects the paper Exterior View Inter face Head stay Thermal mechanism Presenter Frame Inside is the main PCB and interface PCB 3 GENERAL SPECIFICATIONS Item Specification Printing method Printing speed Printi
6. THERMAL UNIT PRINTER MECHANISM TUP492 24 SPECIFICATION AND OPERATION MANUAL SicQur STAR MICRONICS CO LTD NOTICE e All rights reserved Reproduction of any part of this manual in any form whatsoever without STAR s express permission is forbidden e The contents of this manual are subject to change without notice e All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press However should any errors be detected STAR would greatly appreciate being informed of them e The above notwithstanding STAR can assume no responsibility for any errors in this manual Copyright 1998 Star Micronics Co LTD 10 11 12 13 14 15 16 17 CONTENTS GENERAL DESCRIPTION ci dades 1 CONSTRUCTION 2 A A A A NIRA tae 2 2 1 Confis rati n A eee a eee A ea etl ee 2 2 2 Principle OF Operation cocer aia its 2 GENERAL SPECIFICATIONS ieee inenen ernannte act gatea ei eaa aa ee EER Eai RE ddr 4 PAPER ROLL SPECIFICATIONS 0000 ccceccccssessesseceeceeceseeseececeesseaeeceseeseeseacesecuecsaceesensenseaesees 5 PRINTER SETTINGS rni ned eerte E ir e e eta e e A a a a A a R 7 SA Switches anid Buttons cti a ae aa aaia ieina 7 3 2 Setting the DIP Switches 20 0 sau cei ee aa ea ic a nada rel elie 8 33 Setting thes EEPROM tattoo da Nine Co Magee ac 10 DISPLAYS AND FUNCTIONS eneo aara a a A A a A ao 12 6 1 EEDS rennin A RE To baa A E a 12 6 2 RESUME Button ita
7. Data transfer method Asynchronous serial interface Data transfer rate 2400 4800 9600 19200 Start bit 1 Data bit 7 or 8 Odd even or no parity Stop bit 1 Signal polarity Mark logic 1 Space logic 0 Connector Pin Assignment Frame ground Not used Signal ground Not used Send data Send data Not used Signal ground Not used Receive data Receive data There is a space when the host computer is ready to send However this signal is not checked by the printer Not used There is a space when the host computer is ready to send However this signal is not checked by the printer Send request signal There is a space when the printer is ready to receive Send request signal There is a space when the printer is ready to receive S425 7 2 Parallel Interface Specification Method Data transfer rate Synchronization method Handshaking Logic level Connector Pin Assignment Signal Name Centronics 1000 to 6000 cps External supply strobe pulse By ACK and BUSY signals TTL compatible IN OUT Function STROBE DATA 1 8 ACK BUSY PAPER OUT SELECTED N C SIGNAL GND CHASSIS GND 5 V TWISTED PAIR RETURN RESET ERROR EXT GND N C IN Normally HIGH Data reading starts after this signal becomes LOW IN Data HIGH for 1 LOW for 0 Turned ON when data acquisition is complete Reception of data is possible when th
8. 12 6 3 Power Switch and Button Combinations ssssssssssessessssssessseessesssesseessessssesssesssessressresseese 12 64 Sensor Adjusting Modes i002 ieee eiea T it E Ta E R alan aai 13 63 Near End Sensor Eie aiie Ee e to cc E cases A E E E aS 13 6 6 Error Messages 2 24 Athi e r e esse teens feta an n n a a a a a ien 14 6 7 Ne ar End Sens r POSION ciao nsari eens Sevens E E e a EE 16 INTERFACE one Se Ae EE oda cd AO da eo o E 17 7 1 Serial Interface RS 232C or RS 422A pinnien nnii eiii iaiia Ee 17 F2 Parallel Interface a 19 CUTTER rte ta eee has ara aca seth e ana ele 20 PRESENTER i ERA E EE ete eA DR Ras et ee lies 21 CHARACTERS ci a 22 LOST Chara ctenS eti oore E e ad E dede nta al hath 22 10 2 Charact rs and SIZES aee a ae Pe Rotate aia tena ahaa 22 POWER REQUIREMENTS voii Ai 23 NOIS Eee oeo e e de e dd dee al ued Nine aed 25 STANDARDS cion ra id da A AAA RASE a 25 RELIABILITY cio iia 26 14 1 Durnin operation ameen A et A idad 26 14 2 DUTIES storage in A Aia wena uesateaedes 26 14 3 Allowable Static Electricity Level oo eee ceseceeceeeeeseceseceseceseceeeeeeeseaeesaecsaecsaeceeeseneeenees 27 144 Vibration Testa ot elo ed alice de Ma de E rd E ug a hace De eae 27 14 5 Drop A O 27 14 6 Life A E TR 28 INSTALLING THE PAPER ROLL oooconooconoononconcnnononnannnncanononnnnncnnanononnrnncn nc nn ana nnanannancanccnannns 29 INSTALLATION a a A et eb 31 16 1 Installation precautions 20 0 eee areir ii ia a eR ETE rai e
9. Maintenance should be made as follows Maintenance Timing Generally TUP series should be maintained every time after using 8 rolls of 8 inch Star Standard Spec paper roll or 6 month Maintenance Procedures 1 2 Make sure that the power supply is turned off before starting the maintenance procedures Wipe and rub the platen gently with a dry soft cloth to remove all debris stuck on the platen sur face Turn the platen around to remove debris from all the surface Take enough care not to touch the gears and the cutter guide when wiping the platen to avoid any bodily injury Avoid wiping a same spot of the platen continuously otherwise it may cause deformation of the platen Wash your hands thoroughly before touching the platen Dry soft cloth Platen Cutter guide 36 3 Remove the dirt from the thermal head using a cotton bud or soft cloth dipped in alcohol 4 Remove all dirt dust or paper debris etc adhering to the sensors particularly the reflector type sensors of the thermal mechanism and the presenter Note For the presenter s paper sensor take out the screws in the presenter cover on the side as shown in the figure below remove the cover then remove the dust from above Also after maintenance return the presenter cover to its original position and fasten it with the screws which were taken out before Presenter Cover Paper sensor lt a CAF HEAD OFFICE ELEC
10. asa 32 16 2 Other precautions ia ioserei eetet ia e e e a ee a a dos A i 32 MAINTENANCE ane ie A A A a t E aa A E eae ees 36 1 GENERAL DESCRIPT The TUP492 24 printer is a line thermal printer and is used in various electronic equipment such as game machines ATMs and information kiosks TUP492 24 is equipped with a presenter which dis charge and collect paper These printers feature the following 1 High speed printing 2 in sec 50 mm sec High resolution 8 dots mm vertically 8 dots mm horizontally approx 200 dpi Silent operation 2 3 4 5 6 Paper roll size max 8 inch diameter Choice of three types of interfaces optional Presenter function Display of Model Name TUP4 9 2 D 24 NL E Equipped with no translucent sensor Power supply voltage DC 24 V Interface D RS 232C C Parallel K RS 422A Mechanism type 2 40 digits Printer type 9 Equipped with a guillotine type full cutter and presenter discharge and collect TUP400 series thermal printer 2 CONSTRUCTION 2 1 Configuration The unit printer mechanism is constructed of the following components Unit printer mechanism Thermal printer Sensor m Thermal head i Drive _ Gear m Platen Presenter Motor Cutter guillotine type full cutter Frame
11. the operator s side Approx 80 mm min Approx 300 mm max a The paper is not ejected during printing b The cutter cuts the end of the paper after printing is completed The presenter s roller rotates for 5 seconds which causes the sheet to be ejected from the exit The sheet stops when the end leaves the roller The next printing step starts when the sheet is removed by the opera tor If the sheet is not removed within 5 seconds the roll begins to rotate If the status end request EOT is sent from the host computer while the sheet is remains at the exit the host computer will return to status ES sja 10 CHARACTERS 10 1 Character Set ASCII Katakana Japanese syllabary International character set 10 2 Characters and Sizes Width and length of 1 dot 0 125 mm 1 8 mm 1 Page mode Character face Print size length x width Small characters 16 x 8 dots Standard characters 24 x 16 dots Bold characters 32 x 24 dots OCR B 24 x 16 dots Full size Kanji 24 x 24 dots 2 Line mode Character face Print size length x width IBM Block 24 x 12 or 32 x 12 dots Other ANK 24 x 12 dots Full size Kanji 24 x 24 dots Half size Kanji 24 x 12 dots 22 11 POWER REQUIREMENTS The input voltage shall be DC 24 V 7 rated 2 5 A less than 6 A 15 sec The current used when solid printing is performed is shown below Block 1 384 dots
12. NS The DIP switches are mounted to the interface s PCB and can be changed by operating them from the hole used for replacing the EPROM or by removing the interface s PCB The number of DIP switches differs according to the type of interface Centronics None RS 232C 1 8 bit RS 422A 2 8 bit and 4 bit The EEPROM is 1 word by 16 bits The EEPROM is mounted on the main unit s PCB and can be changed with the commands 5 2 Setting the DIP Switches All of the DIP switches have been set to ON at the time of shipping 5 2 1 Serial Interface a DIP switch 1 for both RS 232C and RS 422A Switch position Function Baud rate Handshaking Data length Parity Parity DC1 3 1 Power on 2 DTR 8 bits Disabled Odd Disabled XON XOFF 7 bits Enabled Even Enabled 1 Only for the RS 232C This setting is made with DIP switch 2 on the RS 422A 2 For the power on function 1 8 ON When DC1 3 is disabled Select When DC1 3 is enabled Select When addressable Deselect Baud rate 2400BPS 4800BPS 9600BPS 19200BPS 1 8 OFF Select Deselect Select b DIP switch 2 only for the RS 422A O Z Z DC1 3 disabled Address 1 2 3 4 5 6 7 8 9 10 11 12 13 14 DC1 3 mode z2 4 ZZ es T Z es T Z Z Z PTI T Z 2000000000 zZ zZ j 3 2 O O O O O O O O O O 3292 mr E O Z
13. TRONIC PRODUCTS DIVISION OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS U K LTD STAR MICRONICS CO LTD STAR MICRONICS AMERICA INC Star House Peregrine Business 536 Nanatsushinya Shimizu 70 D Ethel Road West Park Gomm Road High Wycombe Shizuoka 424 0066 JAPAN Piscataway NJ 08854 U S A Bucks HP13 7DL U K Tel 0543 47 0112 Tel 732 572 9512 Tel 01494 471111 Fax 0543 48 5271 Fax 732 572 5095 Fax 01494 473333 Please access the following URL http www star micronics co jp service sp_sup_e htm for the lastest revision of the manual Distributed by Printed in Japan 80874275
14. ensor adjusting button to start sensor adjusting mode 3 2 sec 3 Do not continue pressing the sensor adjusting button for more than two seconds Note The Line and Page modes cannot be chosen with the panel buttons these modes can only be chosen with commands EEDA 6 4 Sensor Adjusting Mode a Reflecting sensor black mark sensor e Insert the paper in front of the sensor mechanism so that a black mark is not positioned in front of the sensor e Adjust the reflecting sensor controller VR4 on the PCB until the HU LED lights up b Paper out sensor e Insert the paper in front of the sensor mechanism so that a black mark is not positioned in front of the sensor e Adjust the paper out sensor controller VR3 on the PCB until the PE LED lights up 6 5 Near End Sensor Selecting the open frame setting with memory switch B enables near end sensors A and B It is possi ble to determine the state of near end sensors A and B by outputting the lt EOT gt command to the printer This is only possible when a serial interface is used Refer to Programmer s Manual 13 6 6 Error Messages It is possible to determine the type of error occurring by observing the printing results and which LED lights up a Recoverable errors The printer goes off line when these errors occur To resume operation remove the cause of the error then press the RESUME button Error Head up error The head is raised Paper out e
15. is signal is LOW reception is not possible when HIGH Becomes HIGH when no paper is inserted Becomes HIGH when the printer goes on line Not used Signal ground Printer frame ground 5 V for external equipment 50 mA max Return signal for various signals Initializes the printer when LOW Becomes LOW when the printer cannot function Ground terminal for external equipment Not used Always HIGH 19 8 CUTTER Specification Method Drive method Installation Supply Minimum cutting length Life standard paper Error Guillotine type full cutting DC motor Attached to the mechanism with screws Thickness of one sheet of paper 60 to 100 um 25 4 mm no presenter 80 mm equipped with presenter 300 000 times Paper debris must be removed An error occurs if the cutter has not returned to the home position within the specified time Notes If the cutter is not located at the home position when an error has occurred it can be returned to the home position by removing the cause of the error and turning the power off then on again The cutter can also be returned to the home position by turning off the power inserting a screwdriver into the hole on the side of the cutter then rotating the motor until the cutter is returned to the position which is believed to be the home position 20 9 PRESENTER Item Specification Possible sheet length Operation sequence viewed from
16. ity etc and not subject to sudden environmental changes When sudden environmental changes occur the printer should be kept in the new environment for approximately 30 minutes before it is used Do not use the printer if condensation has formed on it 2395 2 8 74 19 fe a ROHS n fo q q M D aL ott D gt j D D D iE si 0 py 4 ra aE Me nu q 9p 82 5 PAPER Unit mm External Dimensions 33 382 123 8 0 15 493 Unit mm 84 Installation Hole Dimensions Using four M4 bolts install the printer from the bottom as shown in the illustration below 4 M4 35 Front e O O IM i S 5 l F i Back 130 0 1 k Unit mm View A rear surface 17 MAINTENANCE Regular maintenance is very important since minute debris of thermosensible paper sticking to the platen may cause slipping of the paper feeder
17. n be moved a maximum of 5 mm to the right and left Slot The near end sensors are mounted on the back of the PCB 16 7 INTERFACE Three interface types are available parallel serial RS 232C or serial RS 422A Any of these interfaces can be used by installing the corresponding PCB 7 1 Serial Interface RS 232C or RS 422A RS 232C Item Specification Data transfer method Data transfer rate Signal polarity Asynchronous serial interface 2400 4800 9600 19200 Start bit 1 Data bit 7 or 8 Odd even or no parity Stop bit 1 Mark logic 1 3 V to 15 V Space logic 0 3 V to 15V Connector Pin Assignment D SUB 25 pin F GND TXD RXD RTS CTS N C S GND N C RCH N C S GND FAULT Multi TXD Multi DTX N C DTR N C Frame ground Transmit data Receive data Send request signal There is a space when the printer is ready to receive There is a space when the host computer is ready to send However this signal is not checked by the printer Not used Signal ground Not used There is a space when the printer is ready to receive Same as pin 20 Not used Signal ground There is a mark when an error is occurring in the printer Send data for multi printer Receive data for multi printer Not used Data terminal ready signal There is a space when the printer is ready to receive Not used diJa RS 422A Item Specification
18. ng area Resolution Paper width Paper roll diameter Characters Paper detection Interface Data buffer Auto cutter Power supply voltage Environment External dimensions Line thermal direct printing 50 mm sec 25 mm sec 80 mm wide page mode 75 mm wide line mode 8 dot mm horizontal 8 dot mm vertical 82 55 mm 3 25 in Outer max 203 2 mm approx 8 in Inner 32 mm approx 1 26 in ASCII International character set Katakana Japanese syllabary Bar code Paper out detection using a reflecting photo sensor Black mark detection using a reflecting photo sensor Paper near end detection using a reflecting photo sensor Serial RS 232C or RS 422A optional Parallel Approx 8 KB Guillotine type full cutter DC 24 V 1 7 Temperature 5 C to 40 C Relative humidity 25 to 80 no condensation 173 mm W x 355 mm D x 175 mm H without paper roll inserted 173 mm W x 382 mm D x 254 mm H with 8 in paper roll inserted Approx 3 45 kg 4 PAPER ROLL SPECIFICATIONS Item Specification Paper type Paper width Paper thickness Core diameter Paper type Printing area Black mark Normal heat sensitive paper 82 55 _ mm 3 25 in 60 to 100 um Inner 32 mm Outer 35 mm Nippon Seishi TFSOKS E TF62KS E Shin Oji Seishi KF 730 82 55 mm 82 55 mm 80 mm 75mm gt lt Printing area Printing area Page mode Line mode
19. of printed lines Auto cutter Thermal head 5 million lines excluding the thermal head life 300 000 cutting operations One sheet of paper should be less than 85 um 5 x 10 pulses or a printing distance of 30 km Notes e The thermal head life given above is applicable for cases when standard paper is used e Printing continuously at a print ratio of less than 12 5 increases the resistance of the ther mal head s heat generating element by more than 15 of the initial value e Excluding damages caused by dust foreign objects etc e Missing dot ratio maximum of 0 5 over 50 km 28 15 INSTALLING THE PAPER ROLL Paper roll Remove the arm from the frame and install the paper roll Make sure that the end of the paper is sharply cut Pass the paper over the damper shaft pass it under the thermal head then insert the paper between cut ter guides Double check that the paper is inserted into the cutter by looking into the small wholes on the upper cutter guide Feed the paper until the end enters the presenter s roller 29 Firmly press the areas indicated with crosshatches on the thermal head until the lever is reset Carefully place the paper roll on the frame then wind the roll to remove any slack in the paper Incor rectly installing the paper roll may bend the frame or ca
20. r feed 4 mm Default lt CR gt Disabled Paper feed 3 mm Default Same as lt LF gt Paper feed 4 mm Same as lt LF gt Paper feed 3 mm f Memory switch B N B nl Always 0 n2 Presenter 0 Not installed TUP452 1 Installed TUP482 n3 Always 0 n4 Always 1 NS 6 DISPLAYS AND FUNCTIONS The LEDs and RESUME button are mounted on the NEPCB 6 1 LEDs Function Lights up when errors occur For more details refer to 6 6 Error Messages 6 2 RESUME Button When no paper is inserted insert more paper then press this button to automatically feed the specified length of paper approx 80 mm when the presenter is installed or approx 30 mm when it is not After the paper is cut the printer will go back on line 6 3 Power Switch and Button Combinations The following settings can be made by pressing either the RESUME button or the sensor adjusting but ton at the same time that the power switch is turned on lt RESUME button and power switch gt Buzzer LED Function One beep HU lights up Release the RESUME button to execute a HEX dump 2 sec 1 Two beeps PE lights up Release the RESUME button to execute a test print 2 1 The HEX dump mode remains valid until the power is turned off 2 The printer continues the test print until the power is turned off lt Sensor adjusting button and power switch gt Buzzer LED Function One beep HU lights up Release the s
21. rror No paper is inserted Label size error The paper size differs from the measured size b Unrecoverable errors The printer goes off line when these errors occur Operation of the printer will be resumed by pressing the resume button after the cause of the unre coverable error is removed Error Cause Command error There is an error in the command Cutting error The paper is not cut properly Transmission error 1 There is an abnormality in the received data Paper jam error 2 The paper is not fed up to the sensor 1 Valid only with the serial interface 2 If the paper is jamed inside the presenter Paper Jam Case 1 Removing paper from inside the presenter Presenter Unit Procedure 1 If there is a paper jam at the Open Close plate lower the Open Close plate if it is in the up position If it is in the down position leave it down 2 Remove the jammed paper from the space below the presenter unit Note When lowering the Open Close plate be careful J X Remove the jammed paper from the bottom space not to bend the PET film unit Cutter Unit s Paper Jam Case 2 Removing paper from near the cutter Screws Procedure Two places both sides of the presenter 1 When paper is jammed inside the cutter if it cannot be removed by the procedure in Case 1 take out the screws on both sides of the presenter as shown in the figure 2 Slide the presen
22. ter along the part in the figure sepa rating the presenter and the cutter then remove the jammed paper 3 After removing the jammed paper slide the presenter back following the procedure in 2 in reverse order then fasten it in its original position using the screws Note When fitting the presenter with the cutter in 3 above be careful not to get the two wires shown in the figure caught between the presenter and cutter c Other errors e Data errors lt ESC gt PC command defines character and bar code data A data error will occur if an invalid character or bar code type is selected or if the print result extends outside the print area When a data error occurs all commands become invalid character strings and bar codes are not printed However the printer will not go off line and the LEDs will not light up z155 6 7 Near End Sensor Position lt Technical Specifications gt The near end sensors can be moved a maximum of 5 mm to the right or left by moving the near end sensor PCB Slightly loosen the three screws without removing them used to install the PCB then move the PCB to the desired position After making sure that the PCB fits properly i e it is not loose tighten the three screws Do not break the PCB Near end sensor NEA Near end sensor NEB Near end sensor PCB Square hole Side frame Screw 4 Ca
23. use a paper jam Press the RESUME button 30 16 INSTALLATION Installation procedure Install the printer using four M4 bolts as shown in the illustration below Refer to the diagram of the Installation Hole Dimensions Unit printer Metal base 231 16 1 Installation precautions 1 Install the printer on a level surface Consult with a representative when installing the printer at an angle Be sure that there is plenty of space around the printer Refer to the diagram of the External Dimensions Since the thermal head is very hot carefully examine where the printer is installed When a fan is used to provide ventilation be very careful of dust since it can damage the thermal head Although this printer is made of plated steel sheets the ends are not plated 16 2 Other precautions 1 2 Correctly insert the paper before printing Do not use or store this printer in a dusty or oily environment or in a place containing a large amount of iron 3 Remove any dust paper particles etc using either a soft brush or a cloth dampened in alcohol Do not apply a strong force to the printer Otherwise the frame may bend causing the printer to malfunction The printer should only be used in the specified environmental conditions temperature humid
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