Southwestern Bell FM2552/FM2000 User's Manual
Contents
1. Some states do not allow the exclusion or limitation of special incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have rights which vary from state to state 242. Exercise care in handling batteries in order not to short the batteries with conducting materials such as rings bracelets and keys The batteries or conductors may overheat and cause burns 5 Do not attempt to recharge the batteries identified for use with this product The batteries may leak corrosive electrolyte or explode 6 Do not attempt to rejuvenate the batteries identified for use with this product by heating it Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin 7 When replacing batteries all batteries should be replaced at the same time Mixing fresh and discharged batteries could increase internal cell pressure and rupture the discharged batteries 8 When inserting batteries into this product the proper polarity or direction must be observed Reverse insertion of the batteries can cause charging and that may result in leakage or explosion 9 Remove the batteries form this product if the product will not be used for a long period of time several months or more since during this time the batteries could leak in the product 10 Discard dead batteries as soon as possible since dead batteries are more likely to leak in a product 11 Do not store this product or the batteries identified for use with this product in high temperature areas Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life should be protected from condensation during
3. the corresponding location The LCD will show the memory location 1 i i8 14 Memory Dialing 6 To continue storing numbers repeat steps 2 through 5 To end return the HANDSET to the CRADLE To Dial Priority Numbers 1 Pick up Handset You will hear a dial tone Even if you hear an error message from the telephone company you may still continue these memory programming steps 2 Press M1 M2 or M3 3 Your call will automatically be dialed To Dial Frequently Called Numbers ___ ESN Pick up Handset Lae MEMORY 2 Press MEMORY Button Eom 3 Press the desired memory location ell Button 0 9 4 Your call will automatically be dialed To Erase A Stored Number To erase a stored number simply store a new number in the same location The new number will replace the old one Caller ID Features Reviewing New Call Records NOTE The handset must be in the base to review Caller ID information 1 When the Time Date screen is displayed press the REVIEW A or y Button and the display will show the last new call information 2 Continue pressing the REVIEW or Y Button to review all new call information in the order the calls were received 3 After the final call has been reviewed the display will show END OF NEW CALL and the NEW CALL LED will stop flashing 15 Caller ID Features Reviewing Call Records Stored in Memory NOTE The handset must be in the base to review Ca
4. the serial number improper electrical voltages or currents repair alteration or maintenance by any person or party other than our own service facility or an authorized Service Center or any use violative of instructions furnished by us 23 LIMITED WARRANTY This warranty is also rendered invalid if this product is removed from the country in which it was purchased if it is used in a country in which it is not registered for use and or if it is used in a country for which it was not designed Due to variations in telephone systems and communications laws this product may be illegal for use in some countries Southwestern Bell Freedom Phone Retail Sales assumes no responsibility for damages or penalties incurred resulting from the use of this product in a manner or location other than that which it is intended This one year limited warranty is in lieu of all other express warranties obligations or liabilities ANY IMPLIED WARRANTIES OBLIGATIONS OR LIABILITIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE ONE YEAR DURATION OF THIS WRITTEN LIMITED WARRANTY SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER
5. the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged or frayed b If liquid has been spilled into the product c If the product has been exposed to rain or water d Ifthe product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation e If the product has been dropped or the cabinet has been damaged f Ifthe product exhibits a distinct change in performance 13 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS Safety Instructions for Batteries TO REDUCE THE RISK OF FIRE OR INJURY TO PERSONS READ AND FOLLOW THESE INSTRUCTIONS 1 Use only the size and type of batteries mentioned in the Owner s Manual 2 Do not dispose of the batteries in a fire The cells may explode Check with local codes for possible special disposal instructions 3 Do not open or mutilate the batteries Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 4
6. to dial out Press down the redial button once and release If your area requires that you add and your area code even if the call is within the same area code then you must reprogram your FM2552 FM2000 to another 3 digit fictitious area code The 1 prefix will be added before the 10 digit number and your long distance call will be dialed out 17 Caller ID Features Erase All Calls 1 Press the a or W Button to review all Caller ID records received before erasing all calls 2 While the display is in standby mode press and hold the ERASE Button for 2 seconds The LCD will show CALL PM 0 00 3 Press the ERASE Button again then all VIEWED messages will be erased NOTE In this condition all the viewed messages will be erased If there are messages that have not been reviewed the Erase All Calls function cannot be performed New Call LED The NEW CALL LED will flash to indicate a new call s has been received The NEW CALL LED and the NEW CALL ICON will continue flashing until you review all new calls To Adjust The Display Contrast When call information or the Time Date screen is displayed press and hold the REVIEW A and Y Button at the same time for 2 seconds Press A to make the contrast darker or W to make the contrast lighter Press the ERASE Button to confirm the contrast 18 Trouble Shooting Guide PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION PROBLEM P
7. BELL FREEDOM PHONE HELP LINE AT 1 800 366 0937 LIMITED WARRANTY This Southwestern Bell Freedom Phone is warranted to the original purchaser to be free from defects in materials and workmanship under normal installation use and service for a period of one 1 year from the date of purchase as shown on the purchaser s receipt The obligation of Southwestern Bell Freedom Phone Retail Sales under this warranty shall be limited to repair or replacement at our option during the warranty period of any part which proves defective in material or workmanship under normal installation use and service provided the product is returned to Southwestern Bell Freedom Phone Retail Sales TRANSPORTATION CHARGES PREPAID California residents call 1 800 366 0937 for shipping instructions Products returned to us or to an Authorized Service Center must be accompanied by a copy of the purchase receipt In the absence of such purchase receipt the warranty period shall be one 1 year from the date of manufacture To obtain service under this warranty return the defective product to the service center nearest you together with your sales slip and 9 50 for postage and handling California residents need only provide proof of purchase You may also have other warranty rights which vary from state to state This warranty shall be invalid if the product is damaged as a result of defacement misuse abuse neglect accident destruction or alteration of
8. ERASE Button to move to the next digit programming of the second and third digits of your local area code Press the ERASE key to confirm the set area code The unit will proceed to the contrast level setup To Set Contrast Level 1 Press the 4 or w Button to adjust the display contrast to a darker or lighter level Setting Up Your FM2552 FM2000 2 Press the ERASE key to confirm the set contrast level 3 The display will show the default Time Date 12 00am 1 01 The time and date will automatically be updated as incoming Caller ID calls are received 2 00 Vt Note 1 When the low battery indicator is displayed disconnect all connections to your FM2552 FM2000 and replace the batteries 2 To set up your FM2552 FM2000 again press the Caller ID REDIAL Button for 2 seconds in Date Time screen when the handset is on the cradle 3 If you try to use the telephone before finishing the Caller ID set up or if you pause more than 40 seconds during any of the above steps the display will show SET LANGUAGE to remind you to finish this sequence 4 When the unit is in the standby mode i e not displaying Caller ID information the current time will display in the middle of the screen In the situations when the Caller ID information is display the current time will be shown in a smaller size on top line REDIAL ERASE AREVIEWY 10 Telephone Operation Diali
9. ICKUP PHONE 16 Caller ID Features 3 When you lift the handset PICKUP PHONE will clear and the number will be automatically dialed With current Telecom redialing situations there are 4 redial options 1 7 digits without a 1 prefix 2 7 digits with a 1 prefix 3 10 digits without a 1 prefix and 4 10 digits with a 1 prefix 1 7 digits without a 1 Assuming that you have programmed your correct area code redial your local call by pressing the Redial Button once 2 7 digits with a 1 Assuming that you have programmed your correct area code scroll to the local 7 digit call you wish to redial Press and hold the Redial Button for 2 seconds 3 10 digits without a 1 Due to the software setup of the FM2552 FM2000 the user is instructed to insert their 3 digit local area code In some areas of the country one must include their area code when making a local call To solve this issue the user must reprogram their FM2552 FM2000 to another 3 digit fictitious area code We recommend using an area code not currently being used in the U S i e 100 etc Once your area code is programmed as above your FM2552 FM2000 will show all 10 digits for every incoming call To redial a local 10 digit call press and hold the Redial Button for 2 seconds The 1 prefix is then omitted and the local 10 digit call is redialed out 4 10 digits with a 1 prefix Simply scroll to the desired Long Distance 10 digit call you wish
10. OSSIBLE CAUSE CORRECTIVE ACTION No dial tone Improper installation Recheck all modular plug connections Problem with the wiring Try another phone jack If your phone works on another jack it is likely you have a problem with your wiring Contact your local phone company The display screen is blank The battery needs to be installed or replaced Adjust the contrast level If that doesn t work replace the 3AA alkaline batteries The phone does not ring Ringer Off Lo High switch is not set correctly Set the ringer Off Lo High switch to the Lo or High position Too many telephones are installed on the same line Contact your local telephone company to determine the maximum number of extensions for your calling area You cannot redial a call record Your local area code is not programmed If the display does not indicate 7 digits reprogram the local area code The number displayed is incorrect Verify the number displayed during redial Data received were possibly corrupted during the transmission through the telephone lines Dial the telephone number manually on your telephone doesn t show any messages Memory The memory storage Carefully review the store dialing does procedure was not followed sequence and re enter your not work correctly programmed number The sound Another extension is Hang up the extension volume is
11. Phone toll free Customer Help Line for assistance 1 800 366 0937 Monday Friday 8 30 am 9 00 pm and Saturday 8 30 am 12 30 pm You can also visit our website at http www swbfreedomphone com FOR IN WARRANTY SERVICE Package your complete unit including all adapters line cords and other accessories and ship the unit postage prepaid and insured for your protection to SOUTHWESTERN BELL FREEDOM PHONE DEPT Warranty Repair 7475 N Glen Harbor Blvd Glendale AZ 85307 Be sure to include your return address proof of purchase a daytime phone number 9 50 for postage and handling and a brief explanation of your difficulties NOTE California residents need only provide proof of purchase and should call 1 800 366 0937 for shipping instructions FOR OUT OF WARRANTY SERVICE You may call our toll free Help Line for the price of a replacement before returning your unit Please follow all instructions for In Warranty service above to return your unit and mark the package DEPT Out of Warranty If you have called and know the cost of your replacement please include this information with your unit for prompt service QUESTIONS STOP DON T TAKE ME BACK TO THE STORE LOOK FOR THE TOLL FREE HELP TELEPHONE NUMBER LISTEN AS THE EXPERTS TALK YOU THROUGH THE PROBLEM 22 SERVICE For immediate answers to your questions regarding operation missing parts or installation call the SOUTHWESTERN
12. STOP DON T TAKE ME BACK TO THE STORE LOOK FOR THE TOLL FREE HELP TELEPHONE NUMBER LISTEN AS THE EXPERTS TALK YOU THROUGH THE PROBLEM For immediate answers to your questions regarding operation missing parts or installation call Southwestern Bell Freedom Phone Retail Sales Help Line at 1 800 366 0937 Monday Friday 8 30 a m 9 00 p m EST Saturday 8 30 a m 12 30 p m EST http www swbfreedomphone com SOUTHWESTERN BELL FREEDOM PHONE 7475 N GLEN HARBOR BLVD GLENDALE AZ 85307 FM2552 FM2000 Printed in China IB 3035K Southwestern Bell Freedom Phone Caller ID Telephone with 13 Memory Dialing Toll Free Helpline 1 800 366 0937 http www swbfreedomphone com FM2552 FM2000 OWNER S MANUAL IMPORTANT SAFETY INSTRUCTIONS BEFORE USING YOUR TELEPHONE EQUIPMENT BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK AND INJURY TO PERSONS INCLUDING THE FOLLOWING 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall telephone jack and power outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 5 Do not place this product on an unstable cart sta
13. a lighted dial pad is provided RECEIVER VOLUME CONTROL The RECEIVER VOLUME CONTROL is located on the side of your handset This control allows you to adjust your handset volume from normal to high for a more comfortable listening level PAUSE Whether you have Tone or Pulse service you can insert a 4 second PAUSE into the dialing or storing of a number into memory in order to access custom and telebanking services long distance etc Press the PAUSE REDIAL button at the desired point in the number Press PAUSE REDIAL again if an additional 4 seconds is needed REDIAL BUTTON Automatically redials last number called up to 32 digits If the number was busy or unanswered a Lift the HANDSET b Press the REDIAL Button on the keypad side of the handset MUTE BUTTON Prevent another party on the phone from hearing your personal discussion Press and hold the MUTE Button as long as you want this feature activated RESET BUTTON At the end of a call you can make your next call without replacing the HANDSET in the cradle Press and hold RESET to disconnect the telephone HEARING AID COMPATIBILITY The FM2552 FM2000 is compatible with inductively coupled hearing aids CALL TIMER The call timer will appear on the display for you to track the conversation time It will disappear once you hang up 12 Memory Dialing Your FM2552 FM2000 is equipped with 13 memories three priority ten two touch for programming your most f
14. certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs This equipment is hearing aid compatible 21 SERVICE According to FCC regulations this equipment which has been certified and registered by the FCC may only be repaired by authorized persons If repairs or adjustments are made by an unauthorized person the FCC certification may be voided Should you encounter any problems please call the Southwestern Bell Freedom
15. he BASE down to lock it on c Plug the COIL CORD into the HANDSET and BASE jacks ON THE WALL WITHOUT A PLATE a Install 2 screws with anchors into the wall one above the other 3 1 4 apart extending 3 16 out from the wall to hold the base securely Install the long telephone line cord into the jack in the BASE thread it through the groove and plug it into the modular wall jack as shown c Hang the base on the screws and pull it down to lock it on d Plug the COIL CORD into the HANDSET and BASE jacks MND o io z E 8 Setting Up Your FM2552 FM2000 When setting the FM2552 FM2000 to receive Caller ID information THE HANDSET OF THE UNIT MUST BE IN THE BASE ON HOOK NOTE Do not lift the handset until you are finished setting the Caller ID information To Set Language 1 Press the REVIEW A or Press the ERASE key to After installing the batteries and COIL CORD all LCD segments will light up and the display will show w Arrow to select language The display will show confirm the displayed language The unit will proceed to the area i code setup To Set Area Code NOTE In order for the Caller ID Redial feature to work properly you must set your local area code 1 Repeat step for the Press a or y Button to enter the correct first digit of your local area code Press the
16. jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines To Install Batteries a Open the battery door with a ball point pen rr NOTE You must install the batteries p BEFORE connecting the telephone to the wall jack If no batteries are stalled the Caller ID function of the phone will not work b Insert three AA alkaline batteries Make sure to install the batteries using the correct polarity i e the symbol on the battery alligns with the symbol on the unit SET LANGUAGE will appear on the display screen This message will remain on the screen until you install the telephone and then follow the complete Caller ID set up procedure c Replace the battery door USING THE PHONE ON A DESK a Plug the long telephone line cord into the jack in the bottom of the BASE thread it through the groove toward the back of the unit then plug it into the modular wall jack b Connect the COIL CORD to the jack in the HANDSET and the When the FM2552 FM2000 is wall mounted the HANDSET GUIDE holds the HANDSET in place in the CRADLE ON A WALL PHONE PLATE a Plug the short telephone line cord into the jack in the Base bottom and into the jack on the plate b Hang the BASE on the two pins and push t
17. ller ID information 1 When the Time Date screen is displayed press the REVIEW A or y Button and the display will show the calls stored in memory 2 Continue pressing the REVIEW 4 or y Button to display all call records in the order they were received from the oldest to the newest 3 Continue to review all calls until END is displayed NOTE In the Caller ID Review mode if you want to review the Caller ID quickly about 5 records second press and HOLD the REVIEW 4 or y Button The unit will then scroll through The Caller ID records continuously Caller ID Redial The FM2552 FM2000 allows you to redial a Caller ID record you are currently reviewing by simply pressing the Caller ID REDIAL Button on the back of the handset When the number is the full ten digit numbers only the last seven digits will be dialed if the area code is the same as the programmed area code If the area code is different then the full ten digit number is displayed and a 1 will automatically be added to the dialing sequence The local area code must be programmed in order to fully utilize the redial feature NOTE The handset must be in the base to review Caller ID information 1 When the Time Date screen is displayed press the A or Y Button to select the Caller ID number that you want to dial 2 Press and release the Caller ID REDIAL Button to dial your desired local or long distance telephone number The display will show P
18. nd or table The product may fall causing serious damage to the product 6 Slots or openings in the cabinet and the bottom are provided for ventilation to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the product on a bed or other similar surface This product should never be placed near or over a radiator or heat register 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not place this product where the cord will be abused by persons stepping on it 9 Do not overload wall outlets and extension cords as this can result in fire or electric shock Never spill liquid of any kind on the product 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock IMPORTANT SAFETY INSTRUCTIONS 11 To reduce the risk of electric shock do not disassemble this product but take it to a qualified serviceman when some service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 12 Unplug this product from
19. ng a Call 1 Lift the HANDSET 2 When you hear a dial tone dial the number The LCD display will show the dialed number and the time that had elapsed during the call ow 180 20335 i239 1118 00 19 Receiving a Call 1 When you hear your phone ring lift the HANDSET After the second ring the caller s name and telephone number will display on the LCD if you have CID service The NEW CALL LED and the NEW CALL ICON will flash NEW CALL a 0 00 203 35 i234 118 The caller ID information will be stored in the order received 2 At the end of your call return the HANDSET to the CRADLE NOTE 1 If you pick up the telephone before the second ring is completed the Caller ID information may not display properly 2 The information will be displayed on the LCD for 20 seconds 3 If the received call information is the same as any of the new calls the unit displays REPEAT icon to indicate a REPEAT CALL Telephone Features FLASH CALL WAIT BUTTON Allows you to access the Call Waiting service from your local telephone company or access a new dial tone Requires special service from your local telephone company RINGER OFF LO HI SWITCH When you don t want to be disturbed set the switch on bottom of base to OFF You can still make outgoing calls When you feel the ringer is too loud set the switch to LO 11 Telephone Features LIGHTED KEYPAD For better visibility when dialing in a dim light
20. off hook too low Your The telephone line is not Connect the telephone line into telephone connected properly to the the back of the unit rings but the unit Check with your local FM2552 telephone company to be sure Caller ID service is being provided on your telephone line Error appears on the display Bad data may have been received Pick up the phone after the second ring If an answering machine is connected to the same phone line as your FM2552 it must be set to answer after four or more rings 19 Cannot review Caller ID data The unit is in the telephone mode not the Caller ID mode or the battery needs to be installed or replace The handset must be in the base during all Caller ID procedures If that doesn t work replace the 3AA alkaline batteries 20 FCC WANTS YOU TO KNOW This equipment complies with Part 68 of the FCC rules On the bottom of the base of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 0 To be
21. requently dialed telephone numbers You can store up to 16 digits in each priority key M1 M2 M3 or in each of the numeric keys 0 through 9 by following the steps outlined Numbers must be stored with the handset lifted To Program Priority Keys 1 Lift the handset You will hear a dial tone Even if you hear an error message from the telephone company you may still continue these memory programming steps 2 Press the STORE Button The LCD will show mm G8 1 8 12 3 Dial the phone number you wish to store oBgp 16 digits maximum The LCD will show the number you dialed ev 10 08 20335 ies 118 4 Press the STORE Button again 5 Press M1 M2 or M3 Button The LCD will show em GG 20335 1 i234 118 13 Memory Dialing 6 To continue programming priority numbers repeat steps 2 through 5 To end programming numbers return the HANDSET to the CRADLE If you wish to enter a 4 second Pause in the number you are storing press the REDIAL Button at the desired point in the number To Program Frequently Called Numbers 1 Lift the handset You will hear a dial tone ay STORE 36 3 Dial the phone number you wish to store 16 aB digits maximum The LCD will show the g BB68 number you dialed 200 oog 2 Press the STORE Button 4 Press the STORE Button again 36 5 Press one of the 10 memory location buttons 0 9 Your number is now stored in
22. storage and defrosting Batteries should be stabilized at room temperature prior to use after cold storage CONGRATULATIONS You have purchased a 13 MEMORY CALLER ID TELEPHONE manufactured to the highest standards of Southwestern Bell Freedom Phone Before installing and operating be sure to read this Owner s Manual Location of Telephone Controls RECEIVER VOLUME CONTROL RINGER OFF LO HI SWITCH ON BOTTOM OF BASE Ber S x KEYPAD FLASH BUTTON MEMORY BUTTON STORE BUTTON MUTE BUTTON REDIAL BUTTON RESET BUTTON _ Location of Caller ID Controls HOOK SWITCH NEW CALL LED BASE Ay NY P 2 amp td LCD DISPLAY REDIAL BUTTON ERASE BUTTON REVIEW BUTTON BATTERY COMPARTMENT COIL CORD General Information UNPACKING This package contains e FM2552 FM2000 Telephone with Caller ID e Owner s Manual e One 1 Fully Modular Coil Cord e One 1 Fully Modular Telephone Line Cord Long Straight Cord e One 1 Fully Modular Telephone Line Cord Short Straight Cord e One 1 Quick Installation Guide e Warranty Card Part of Owner s Manual If anything is missing or damaged contact the place of purchase Keep the packaging to transport the telephone INSTALLATION FOLLOW THESE PRECAUTIONS BEFORE INSTALLATION 1 Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the
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