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Sony DT310 User's Manual

1. 19 Tandem conto trato erica 51 A IRE 24 Trouble SOMO apu tope euo eU rere 68 Two telephones A A 51 Uh Block extension pios 55 E A an 72 Voice Dionna rias DD DA gn DII d 27 Volume CODO cono eio amine RM 63 When you receive busy tone 23 Who called pida 60 WES te oc E E eT Nee 61 BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 NOTES BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 75 NOTES BusinessPhone 250 BusinessPhone 50 76 Portable DT310 DT360 DT368 NOTES BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 IT QUICK REFERENCE GUIDE DT310 ANSWER CALLS On Mute Answer o Off Shift On Mute Suppress ringing Off MAKE CALLS O Normal calls Dial tone o o o o o es Internal or external no o o ooo oio o o Common abbreviated number hs Abbreviated no o 7 O o o O Abbreviated no 0 9 o o o Individual abbreviated number O Last external number redial YOU GET BUSY TONE OR NO ANSWER 5 a O O Go off hook when called back Automatic call back Capo O Keep handset off book Intrusion 0 INQUIRY duetos o iu Call 3rd party CONFERENCE R Call 3rd party Ongoing conversation o WU coco oooo 0 0 0 0 OJO Q To establish To leave TRANSFER 2 222 Call 3rd party oa Transfer a call ooo o
2. These cards are used for DISA and to check messages Q a lt O TT Q Z TT oO TT TE TT aa lt Q O QUICK REFERENCE CARD Special account numbers for business calls Special account numbers for business calls Project name Account number Project name Account number IN ood s N E d s businessphone businessphone This is a part of EN LZTBS 102 124 R2A This is a part of EN LZTBS 102 124 R2A ESOS your business it s your business Special account numbers for business calls Special account numbers for business calls Project name Account number Project name Account number v4 4 d E ovd d businessphone businessphone This is a part of EN LZTBS 102 124 R2A This is a part of EN LZTBS 102 124 R2A it s your business it s your business Communication is our business Ericsson is the leading communications supplier combining innovation in mobility and Internet in creating the new era of mobile Internet Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools With more than 100 000 employees in 140 countries Ericsson simplifies communications for customers all over the world Read more at http www ericsson com pressroom Austria United Kingdom Ericsson Austria AG Enterprise Distribution Pottendorfer Strasse 25 27 Enterprise Networks and Datacomms A 1121 Vienna Austria Telecommunicat
3. Warning Light Ringing Battery low exit cover area Display 3 rows Display at rest 888 is your extension number See section Display info Control key On hook No End call one menu back cancel reject Control key Scroll down through menus name list Move right in choices Space when editing text Pause when entering telephone number L Keypad On Mute Off mm Switch phone on Switch phone off pressed for two seconds When phone is on and shortly pressed ringer warning sound off During call microphone off Accessory Connector Battery During call and warning warning sound off BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 PORTABLE DT368 Display info The display gives you visual feedback on all actions that you perform and also textual warnings The upper two rows are text rows 12 possible characters in each row showing menus that you can access names and numbers that you edit or dial your phone id etc The lower row displays different statuses visualised by icons The DT368 display a 63 mm Signs in the text rows gt Menu pointer Shows the menu that can be accessed by pressing yes Y Key sign Indicates that the name displayed is part of the fixed phone book and cannot be edited lt Number too long for display There are more digits to the left Dash Indicates that a pause is programmed in the t
4. r O Before or afier answer REMINDER Reminder 24 hours o 0 0 0 ig X o H Pause Reminder time O ooo ooo 0 0 0 o H Pause 3 2 H Pause Cancel reminder Q Q Q VOLUME CONTROL Earpiece volume during call A or Y Ringer volume at rest ringing A or Y 78 ACCOUNT NUMBER Costs on a selected account no ko M MESSAGES 9 Pulse Call me 9 Pulse Voice Q X Play back O fone Re record o Sen di H Pause Oo o Receive messages CALL FORWARDING x O Fixed diversion Individual internal diversion Oo ooo oocoo oio o o z H Pause Cancel internal diversion Follow me re direct from answering extension o c amp ooo ao oros oo 0 0 O 0 0 0 O H Pause Cancel from answ extension O ooo ooo o o o o o Bypass call forwarding P oooo o ogo o INFORMATION Enter information pre text o O ooo oooo oio o o info code Time of return Date of return Lunch Vacation Illness Enter completing info Q Tone 9 Pulse x O H Pause Account number HF Pause Tone 9 Pulse Speak Speak Tone 5 9 Pulse Hf Pause o H Pause 0 O 0 O O Pause New no O 2 1 H Pause 0 O O Own no 0 New no o 0 oO O Own no o O O o H Pause 2 Extension no 2 3 x O 00 Select info code from list below H Pause completing info 1 hou
5. O O Dial C O C Dial the hunt group code Please ask your system administrator for the configured number H Q Press continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 47 GROUP FACILITIES GROUP HUNTING continued X 2 BC glu 3 OOOO x H O O Answer calls Log out H 2 BC giw x O O O OOOO H 2 BC gi x O 0 0 O x O O 48 To log in to all hunt groups Dial Press Answer group hunting calls in the normal way To log out from one hunt group Dial Dial the hunt group code Please ask your system administrator for the configured number Press Note If you are logged in to more than one huntgroup and log out from one of them the display DT368 only will show a logged out message To log out from all hunt groups Dial Press BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 GROUP FACILITIES GROUP CALL PICK UP In a pick up group any member can answer any individual call to group members You answer a call to a group member by dialling a special answering number Please ask your system administrator for the configured number C C C C Dial the group call pick up code Ask your system administrator for the group call pick up code COMMON BELL The common bell facility allows all extensions of the system operator included to pick up the call from an extension that has been predefined as a common bell ext
6. e doi Transfer to a busy extension 24 203 OF 20 o oi oi OF This BusinessPhone system allows you to handle calls in many different ways You can make an inquiry transfer the call create a conference mute the microphone and ringer change the dial mode or put the call on hold to perform other tasks You have an ongoing internal or external conversation and going you want to transfer the ongoing call Press to put the current call on hold Dial tone Call the third party You can transfer the call before answer or wait for answer Note Make sure that you are connected to the desired party Please read the notes and warnings in section Useful hints Press to return to your caller or Go on hook to transfer the call Note Sometimes the R key must be pressed twice Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX Consult your system administrator You can even transfer calls to busy extensions The other party will hear a muted signal camp on and the call will be extended as soon as the ongoing call is terminated if camp on is allowed BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 DURING CALLS Call back You are called back if you have transferred an external call and the other extension has not answered the call within a certain time Your telephone will ring again Inquiry via the phone book on DT360 and DT368
7. BusinessPhone 50 50 Portable DT310 DT360 DT368 OTHER USEFUL FACILITIES DOORPHONE Answering door phone calls Opening of the doorlock OOOO TANDEM CONFIGURATION To activate the tandem configuration X 2ABC 8 TUV H OOOO continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 The doorphone is used to monitor the admission to your company i e you can open the doorlock from your phone Press You will be in speech connection with the calling party After you have answered the doorphone you can open the door making an inquiry to the door openers directory number Press Dial the door opener s directory number Please ask your system administrator for the number The tandem configuration is a unit consisting of two telephones using the same directory number One of the telephones is defined as the Primary and the other one as the Secondary This function enhances the communication for users that for example have a wired phone on their desk the primary telephone and need to be mobile within their companys building with their own portable the secondary telephone Basically the tandem configuration works as follows Dial to log on the secondary telephone The DT368 display indicates that a second user is logged on For incoming calls Both telephones are treated as 1 single extension For outgoing calls Both telephones are treated as 2 separate ex
8. INFORMATION INTRUSION IP CALL ISDN LEAST COST ROUTING 70 Initiating a call to a pre programmed number by dialling a code or pressing a key Short numbers can be 1 Common which means that all extensions can use them 2 Individual which means that they are programmed and used by each extension separately 10 numbers See section Abbreviated numbers To place costs for external calls on a selected account number up to 15 digits See section Other useful facilities A facility which sends voice instructions to internal and external callers providing all options which can be chosen Voice instructions lead the caller to the desired destination See section Other useful facilities An indication to a busy extension to inform the person that you want to speak to him her See sections Internal messages and Outgoing calls To place queue a call to a busy extension See section Outgoing calls Initiation of a call by operating a single key Internal numbers or common abbreviated numbers can be stored on each extension See section Abbreviated numbers Numbers with 1 8 digits which are assigned to extensions or external lines or as common abbreviated numbers If you are working externally the DISA function enables you to make external calls long distance via the company PBX You only pay for the call to your company See section Other useful facilities Incoming calls to an extension are di
9. Individual diversion oooocccccnnnnnonancncnininannnnnacos 30 Individual mailbox system 40 Information osea ebat rami dH dm xai dE DU n ERN GU ES dud 23 Ero hog PW TT t N 24 ERTEILEN A 64 Internal Messages race Sri IU aaa 23 A AA 54 Last external number redial 22 Least Cost ROMA arriendo 58 Vallbona 40 Make calls DT310 oonnnnnnnnninaniccconcncnnnononanans 9 Make calls DE 300 austin 15 Make calls D E368 irent tnr cian ciancicinci n 21 Mute microphone aaa 26 Mite ninger or warning anta 27 erica dco DE ener ner heer ee eee nee ne eer ota 54 Opening of the doorlock cesaron 51 Other useful facilities ooonnnnnnccnnnccoccccnnnnnnnnnns 50 Oiicomnmo calle sli pcia 22 Password A tired nba ces desde Pam ats 56 Personal recu social 42 Phone book isvicnmiciunan iii 59 Portable D T310 scscccssieiseveciesacaeserscaaaversenervenss 6 Portable D T9360 Lii i err nando use 10 Portable DT OB iia 16 Poora oenn A 27 73 74 Page in 34 Redial TUMO spears eaten dete 22 Redial number from last dialled list 22 o npn OS EmIOR RUNDEN 24 o oou iios des PUDE 50 Ringer o doom oai a 63 Dave MOMO oia 36 Second telephone ada 51 SEU E Teter mr ter be 25 e o eeeerest pras nn nene 56 o oreren ea 37 Sport TUMU S ooo ea 43 Switching on off the DT310 portable 8 Switching on off the DT360 portable 13 Switching on off the DT368 portable
10. characters or the full name in the second step and press Confirm and Kim s number will be dialled Note This method allows you to correct key presses How to write text see section Phone book BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 GROUP FACILITIES GROUP FACILITIES GENERAL When you are working together in a team the following group facilities can be very useful GROUP HUNTING Your telephone can be included in one or several hunt groups In a hunt group all members are represented with one common directory number 16 hunt groups can be programmed each containing 1 to 20 members A member can be either an extension number an operator console or a fictive number Please ask your system administrator if you require this function Note The number of cordless extensions in a hunt group are limited to eight including tandem configurations Incoming calls to the hunt group are directed to free exten sions in the group The hunt order within the group can be changed to suit your needs If no one answers an incoming call before the programmed time the call is forwarded to the programmed answering position e g operator Note If all members in a hunt group are busy the call back or intrusion functions are not available however the camp on fun ction can still be used Log in Before you can answer group hunting calls you must log in To log in to one hunt group DABC 8 TUV O O
11. controls the messages that are left for or sent by you when you are absent See section Mailbox system MESSAGE A message can be sent to any extension This is useful when you receive the busy tone or get no answer There are two kinds of message 1 Call me message 2 Voice message See section Internal messages MUTE MICROPHONE To switch the microphone temporarily off See section During calls PASSWORD A four digit code needed to e g block your extension and retrieve messages from the mailbox system You can set your own password See section Security PBX Public Branch Exchange Your telephone switching system e g BusinessPhone 250 PRE DEFINED TEXT Pre programmed absent information See section Information THIRD PARTY A third connection person which can be included in an ongoing two person conversation The connection can be internal or external See section During calls TIE LINE An external line from the private network TRANSFER During an internal or external ongoing call you can make an inquiry and then transfer the call to another party internal or external See section During calls and Useful hints TRUNK LINE A trunk line is the same as an external line Can be either digital or analogue BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 71 USEFUL HINTS CONNECTIONS BETWEEN EXTERNAL LINES With your BusinessPhone PBX you can establish an external cal
12. not work in earlier version of the system Some features described in this user s guide might be protected by a hardware dongle that has to be bought separately The portable telephones are DECT Digital Enhanced Cordless Telephony business cordless telephones Your organisations premises is covered by a number of cells which forms the coverage area You can make and answer calls anywhere within this area outside the area you will lose con tact with the system Company coverage To get the most from your portable telephone and this User s guide we recommend to read the Important and Basics sections first The User s Guide describes the facilities of the BusinessPhone system and the portable tele phones with a factory defaults programming There may be some differences in the way your phone is programmed Please consult your system administrator if you need further information CE 0344 X This Portable Telephone complies with the requirements of the following European Council Directives 91 263 EEC concerning telecommunications terminal equipment 73 23 EEC concerning electrical safety 89 336 EEC concerning electromagnetic compatibility Portable DT310 DT360 DT368 BusinessPhone 250 BusinessPhone 50 BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 3 TABLE OF CONTENTS Table of Contents page lee rri nem 2 Porable D T9 posta 6 Portable DI300 c 10 Portables 1 936
13. the DT368 display the activated external diversion is shown BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 31 CALL FORWARDING FOLLOW ME To activate Follow me Individual Diversion must be active on your telephone Activate Follow me Note This procedure has to be executed from the telephone the calls are diverted to 246 x O O O O Dial o Qi OF OF e Colca 20 o oi OF ot O Dial your number and press T o 0 9 OF 20 O oi 0 ot Dial the new number to where incoming calls should be diverted O Press Special dial tone Cancel Follow me Follow me and individual diversion can also be cancelled from the answering position Ho asc OO O O Dial O 0 OF OF ig oioio doioo Dial your number and press Dial tone BYPASS CALL FORWARDING Bypass call forwarding makes it possible to call a specific extension even if call forwarding is activated on this extension 6 MNO 0 O O O Dial c oioio Oooo o oioio Dial the extension number and press You will be connected to the specified extension regardless of which type of call forwarding the called extension has activated BusinessPhone 250 BusinessPhone 50 32 Portable DT310 DT360 DT368 INFORMATION INFORMATION GENERAL If you are not in the office for a certain period of time e g meeting vacation lunch illness this feature allows you to inform your callers why you are absent Note
14. 0 Note This section only applies to the DT368 and DT360 telephones Your phone keeps a list of people who have called you if supported by the network Whenever there are entries in the who called list you can view or call back the numbers with the WhoCalled option Each entry in the list is displayed with a number in the upper left corner of the display When you switch off the phone the who called list is erased Note An exclamation mark after an entry number means that you have not read that entry yet A bell icon means that you have already called that caller irrespective whether you have had contact or not Access HWholal led WhoCalled A list of numbers is displayed If the number is in the phone book the name is shown instead Scroll up or down the name list until you find the number you want to call back Press to dial the number BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 PHONE BOOK WRITE TEXT The characters that you can enter are written above each key Use the keypad to write text e g when you are sending a text message Below is explained how to write text in the Add menu Yes Yes O O O Oo Access Hed DT360 only or OQ Access Add DT368 only The portable changes to text entry mode automatically Add Example D JKL Press a digit time result J 2 times result K 3 times result L times result 5 Note for DT360 Char
15. 5 sorires dennes are EEUU 16 oru DA TE 22 uri calls acceptor aan 24 Call forward iNo EE E errr 29 is AAA N O rte terete 33 Wise PHAN ANG SSA CCS PP e oz o or INEO SEED ra 40 AbDreviated MT Det sarna 43 Croup laciltes ea dial 47 Other useful facilities eel oposicion 50 SS UN O 55 Lebe ost ROUES matias entastcunosetoseatancasatontien 58 Done BOR oco ROO PEL Po med pensi uUi EU DUREE IUE 59 CUPS ELC E Moa 63 Itai ell dio A rer ey MM MN 64 Trouble o Ao renee erst terete 68 d TQ c E er ae 70 satu Blah ni e PPP A 72 lins age acs E PUE o 73 Quick reference guide DTS Doscientas 78 BusinessPhone 250 BusinessPhone 50 4 Portable DT310 DT360 DT368 IMPORTANT GUIDELINES Intrinsic safety Battery handling Cleaning Treatment HOW TO USE THIS MANUAL Example ON MUTE OFF BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 Consider these suggestions and guidelines to keep your telephone in good shape and working properly The portable is not specified as intrinsically safe so do not use it in hazardous areas The battery contains environmental polluting material If damaged return it to a collecting point Clean the portable only with a soft water dampened cloth Using soap or any other cleaning materials may discolour or damage the portable Do not expose the portable to direct sunlight for long periods Keep the portable away from excessive he
16. If you dont know the number by heart you can make an inquiry to a second party in the phone book during a call O O Access FC inauiru R inquiry C xs xii O O Access CallHame and search for second party CallName Cra YES Confirm name when found The portable puts the call on hold and dials the second party R O Press to return to your caller Note When the second party answers you can switch between the calls or Go on hook to transfer the call BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 25 DURING CALLS CONFERENCE R O R 3 DEF O MUTE MICROPHONE 26 ON MUTE OFF ON MUTE OFF ON MUTE OFF You have a conversation and you want to establish a telephone conference Press Dial tone Call the third party Press to establish a three party conference Now you have established a three party conference To mark the conference all conference members will hear a periodical conference tone Repeat the procedure to include other persons to the conference In this way you can include up to six parties in a conversation How many of them can be external callers depends on the programming of the system End the call to leave the conference To mute the microphone during an ongoing conversation Press and hold The caller will not hear the conversation in your room or Press shortly to turn the microphone off Short pulse sounds conf
17. SSAGES QWxYZ aq Call me O gwxYz gwxyz Voice O O Spear Play back Ko gwxyz Re record O Speak H Send O x HJKL 9Wxvz Receive messages O O O O CALL FORWARDING x 24e cf H Fixed diversion O O O O ABC Individual internal diversion z 0 Oo ko E 5 New no o Cancel internal diversion o 0 o Follow me re direct from x 2480 3 x answering extension OOOO O se eee x wo Own no O oe sev New no O pem 2 8C Cancel from answ extension Oo O o o 8 H Hi Own no O 6 MNO o o tt REI Extension no O Bypass call forwarding INFORMATION 2ABC DEF x o C Select info code from list below Enter information pre text O are coo pa 55 Enter completing info o o info code completing info Time of return 1 hour 00 23 minute 00 59 Date of return 2 month 01 12 day 01 31 Lunch 3 back at hour minute Meeting 4 backat hour minute Vacation 5 back month day Illness 6 back month day Z NOSSOIW3 Z NOSSOIW3 opoo jeuosJed opoo euosJed tot tt ulojs s eDesso N 4 JequinN VSIQ ulojs s eDesso N JequinN VSIQ Jaqunu Auedwoy Jaquinu Auedwoy eT TV Ee 95eSSI A pue ysiad 49949 95eSSI A pue ysiad Z NOSSOIW3 Z NOSSOIN3 opoo euosJ8d opoo JeuosJ8d tt EE ulojs s eDesso N JequinN VSIQ ulojs s eDesso N JequinN VSIQ Jaquinu Auedwoy Jaquinu Auedwoy 49949 abessaly pue WSIG yoo0yud abessaly pue ysiad
18. When you have activated a diversion with a personal greeting callers will receive this greeting instead of your activated absence information You can inform your callers with 1 Pre defined texts Enter the reason for your absence and the date and time of your return Internal callers receive the information on the display or as spoken information depending on telephone type External callers will be routed to the operator who also has access to your absent info 2 Voice information Record a voice message and name your absent information Internal callers will hear the information via the handset or the loudspeaker External callers will be routed to the operator who also has access to your absent info BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 33 INFORMATION ENTER INFORMATION x 2ABC 3 DEF X O 0 O O Pre defined texts P3 zs gnw guz Pre defined texts Example Xx 2ABC 3DEF X O O B JKL 0 GMNO ABC 7PQRS O O tt O 34 To store text or voice information Dial to enter the information mode Select Pre defined text or Voice information Enter Code and Enter Completing info from the table below Code Completing info Time of return 1 hour 00 23 minute 00 59 Date of return 2 month 01 12 day 01 31 Lunch 3 back at hour minute Meeting 4 back at hour minute Vacation 5 back month day Illness 6 back month day Press to enter the info
19. able DT310 DT360 DT368 PORTABLE DT360 SWITCHING ON OFF THE PORTABLE Switch on the DT360 O Press until the display lights up If the portable does not switch on or the battery icon starts flashing the battery is low Charge the battery While charging you can use your portable normally Ud ir the n strength icon is off and the message term zs displayed you cannot make or answer calls Switch off the DT360 Note During calls you cannot switch off your telephone O Press until Powuer f f is selected Yes O Press The display turns blank and your portable is switched off BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 13 PORTABLE DT360 ANSWER CALLS Yes On Mute End the call Yes 14 A ringing signal indicates an incoming call The ringing type tells you whether the call is an internal external or call back call and the display indicates an incoming call Display example Intern Call 4736 d WES inc Press to answer If the portable rings at an inconvenient moment Press to suppress the ringing for the moment Note Calls can be answered at any time no matter if you are programming or keying in a number etc Press BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 PORTABLE DT360 MAKE CALLS How to make internal and external calls 1d Yes Rd Enter the telephone number and press Your portable will go off hook and dial the num
20. acters 0 and are at key 1 Other European characters are composed by pressing or followed by the relevant key The e and are not included Note for DT368 Key 1 is reserved for national characters The e and are not included Press to enter a space Press to confirm your edit and exit the menu continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 61 PHONE BOOK WRITE TEXT continued Example DT310 H gi O Yes Example DT368 X glu O O G YES oO 62 To enter press followed by 8 Key 8 has to be pressed only once here because the portable gt recognises invalid combinations with t and v Press to confirm your edit and exit the menu To enter press followed by 8 four times time result 2 times result 3 times result 4 times result t u V Press to confirm your edit and exit the menu BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 ADJUSTMENTS ADJUSTMENTS GENERAL The BusinessPhone 50 250 system is equipped to set and adjust a personal volume VOLUME CONTROL Use the volume keys to adjust the volume in the earpiece or the volume of the ringer The volume keys have an auto repeat function Location of volume controls see section Description Earpiece Volume When you are making a call the volume keys affect the earpiece volume This is useful when e g you enter a mac
21. an use your portable normally Note During calls you cannot switch off your telephone Press Press The display turns blank and your portable is switched off BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 PORTABLE DT310 ANSWER CALLS A ringing signal indicates an incoming call The ringing type tells you whether the call is an internal external or call back call G O Press to answer If the portable rings at an inconvenient moment On Mute Press to suppress the ringing for the moment Off Note Calls can be answered at any time no matter if you are programming or keying in a number etc End the call O Press MAKE CALLS How to make internal and external calls O Press Dial tone The call icon shows that the portable is off hook T s Enter the telephone number O Press to end the call Note If you receive a call while keying in the number simply press hook to answer You can make your calls faster by using abbreviated numbers BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 9 PORTABLE DT360 DESCRIPTION DT360 GENERAL This section gives you a short description of your D T 360 portable telephone how to switch on off your portable and how to answer and make calls Note To see which portable telephone you have see your portable above the right display corner DESCRIPTION PORTABLE DT360 Antenna Warning Light Earpiece Ringing Battery low exi
22. anual even better ERICSSON Z iooeds 3IOUI pau nod y soged ppe 01 9913 1993 ISP A s RN IR R78 NUR 6 R80 0 8 80 0n RN pewg A SssoIPPY AAA NAAA E RR Kueduio ee ee er er ee er Oe eee UOTISOJ 338 1 SJUIUIIAOIQUIT ISIYI I933NS J SIOIJI 2UuIos punoj dary Vea FET COT SGLIZ TIN 19qunu ILAV IPIND AIS sauoqdajay AQUILOT O O O apm aup yond OS auogyssauisng OGZ auod ssauisng C LJ L suonouny jo uondiosaq EE LJ L suonensngpy pue sjoqui s LJ L suononnsuy dS UOSSoII9 vas gM UOTIeUIUINIOp suOYdssoutsng L L uuo pue azIg 0 Jew ue puas JO YS 00I I8 I v 1e ernsny uossonrq 01 W107 oY xe qe ne SJUIVIIAOIQUIT poisassns YIM VIO sty Suru1n1o1 Aq 19119q Y feu sn d ou ued nox E N e qissod se puarij 19sn se uone3uournoop sty agew 01 AT IA AHIeEBA EBEN Welcome to the User s Guide for the following portable telephones from Ericsson DT310 DT360 and the DT368 in the BusinessPhone 250 BusinessPhone 50 system It is a state of the art business communications system Its alliance of features and facilities effectively improves communications for virtually any kind of organization To take full advantage of these advanced features and facilities there is a line of phones designed for ease of use in every situation Note The features described in this user s guide are related to version 5 0 of the BusinessPhone 250 BusinessPhone 50 system some features described in this guide might
23. at and moisture Find out which portable telephone you have and then read the related Basics section This will give you a good basic understanding about the specific portable you are using Note To see which portable telephone you have see your portable above the right display corner The following sections describe the BusinessPhone functions for all three portable telephones which means that the keys differ between the telephones Therefore if the function procedure is the same on all three telephones the DT368 keys are displayed to describe the function See example below The ON MUTE key is different on all three telephone types It is displayed with the DT368 key Press shortly to mute the ringing or warning for the moment PORTABLE DT310 DESCRIPTION DT310 GENERAL DESCRIPTION PORTABLE DT310 Antenna Farpiece Control key Memory Recall a number from memory Prog Store a number in memory confirm Control key Put your portable on or off hook Volume Up On hook raise ringer volume Off hook raise earpiece volume Volume Down On hook lower ringer volume Off hook lower earpiece volume R key Microphone This section gives you a short description of your DT310 portable telephone how to switch on off your portable and how to answer and make calls Note To see which portable telephone you have see your portable above the right display corner Warning Light Ri
24. ays reset to the default method Press to switch to tones Press any key to respond Some services do not work on standard DTMF tones They require ring tones 27 DURING CALLS DIAL MODE continued Change to tones on DT360 and DT368 YES O O G YES O O G YES Oo O Send a dial tone pause on DT368 YES O O O 28 Access D1ialhode Select Switch or GaoataDTHMF Press to confirm the change to tones Press any key to respond Some services do not work on standard DTMF tones They require ring tones If so Access SendTones Sendlones If you want to send a dial tone pause when the phone is off hook you can use Dial Mode SendPause Select SendPause and press to confirm A is displayed and the dial tone pause is sent If you are entering a phone number on hook Press to enter a dial tone pause BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 CALL FORWARDING CALL FORWARDING GENERAL Diversion on no reply Diversion on busy FIXED DIVERSION Activate fixed diversion x DABC O Cancel diversion H 2ABC o o Oo BusinessPhone 250 BusinessPhone 50 Portable D1310 DT360 DT368 When you are not available to take calls or decide to answer your calls on another extension it is useful to forward your calls to an alternate answering position If you urgently need to talk to someone who has fo
25. ber On the is shown this being your next choice display gt EndCall H6543271 Di Yes O Press to end the call Note Correct a wrong entry by pressing the up key Ifyou decide not to make the call while keying in the number press no to stop Ifyou receive a call while keying in the number simply press yes to answer You can make your calls faster by using abbreviated numbers or dial by name Off Hook If you prefer to dial a number off hook O Press until UT fHook is selected Yes O Press to confirm Dial tone e oioio 0i 9 o OF eo oo Key your number on line BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 15 PORTABLE DT368 DESCRIPTION DT368 GENERAL DESCRIPTION PORTABLE DT368 Antenna Farpiece Control key Scroll up through menus or name list Move left in choices Backspace when editing text Control key Off hook Yes Answer call accept Volume Up On hook raise ringer volume Off hook raise earpiece volume Volume Down On hook lower ringer volume Off hook lower earpiece volume R key Put call on hold inquiry take call off hold Microphone 16 This section gives you a short description of your DT368 portable telephone how to switch on off your portable and how to answer and make calls Note To see which portable telephone you have see your portable above the right display corner
26. ble DT310 DT360 DT368 INTERNAL MESSAGES DICTAPHONE Record message E JKL 8 TUV o o o 9 WXYZ BusinessPhone 250 BusinessPhone 50 Portable D1310 DT360 DT368 If you want to record and retrieve personal voice messages you can use the dictaphone A dictaphone message is treated as a normal message How to retrieve dictaphone messages see section Check and store received messages To start the recording Dial and record your message The maximum recording time is four minutes and 15 seconds Select options below Press to play back Press and speak to re record Go on hook to stop recording and save the message 39 MAILBOX SYSTEM MAILBOX SYSTEM GENERAL While you are away from the office callers can leave messages in your individual mailbox You are also able to record your personal greeting see section Personal greeting INDIVIDUAL MAILBOX SYSTEM If you are not in the office you can give the service to the caller to leave a message in your mailbox Activate Divert your extension to the mailbox system Xx 2ABC 1 x OO O O Dial C C O Q Dial the number to the mailbox system Ask the system administrator for your defined mailbox number H O Press Special dial tone Deactivate H 2M H OO O O Dial Special dial tone BusinessPhone 250 BusinessPhone 50 40 Portable DT310 DT360 DT368 MAILBOX SYSTEM Retrieve messages internally When you receive a spe
27. businessphone It s your business User s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 Portable Telephones DT310 DT360 DT368 ERICSSON Z BUSINESSPHONE 250 BUSINESSPHONE 50 VERSION 5 0 PORTABLE TELEPHONES DT310 DT360 DT368 USER S GUIDE Copyright O 2000 Ericsson Austria AG All rights reserved This document contains proprietary information which is protected by copyright No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translated into another language without prior written consent of Ericsson Austria AG Vienna Austria The information in this document is subject to alteration without prior notice ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this material Ericsson Austria AG Pottendorfer Strasse 25 27 A 1121 Vienna Austria Telephone 43 1 81 100 5450 Telefax 43 1 81 100 5437 http www ericsson at BusinessPhone 250 BusinessPhone 50 Portable D1310 DT360 DT368 TELEFAX FORM businessphone 1 s your business You can help us make this m
28. cial dial tone or when the message icon appears in the display Note A special dial tone is also used to indicate an activated diversion O 0 O O Dial See section Check and store received messages Retrieve messages externally To retrieve your messages from an external position Go off hook 000 990 Dial your company s telephone number O Q C Dial the number to the mailbox system During the procedure you will be asked for your extension number and your password BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 41 MAILBOX SYSTEM PERSONAL GREETING O 42 5 JKL O 9 WXYZ O DABC Depending on the type of diversion you want to activate you can leave three different personal greetings to the caller The diversion state can be on no reply on busy or an activa ted individual diversion Dial Press During the procedure you will be asked for your extension number and your password Press to configure your personal greeting Enter diversion code Select an option below and follow the voice announcements Type of diversion Code Diversion greeting on busy 1 Diversion greeting on no reply 2 Individual diversion greeting 3 Press to store the recorded greeting When you activate the diversion the recorded greeting is played to the next caller Press to end Note When you have activated a diversion with a personal greeting callers will receive this gre
29. default password from 0000 to a personal one Which code to use and how to change it see section Select password You can also divert calls from your office extension to your external position see section Call forwarding During the procedure you will be prompted for your password See last page for a card to remember these specific numbers Go off hook and dial the public number of your company C C C C followed by the DISA number Please ask the system administrator for the defined DISA number or Use the external diversion function Procedure see section Call forwarding Note If you program a new diversion address remember to re set it when you return to your office BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 53 OTHER USEFUL FACILITIES NETWORKING IP CALLS R O x 6 MNO O 54 O O O Networking is the connection of several premises within a company The connection can be set up via leased lines public lines Local Area Network LAN or Wide Area Network WAN Ask your system administrator about details regarding networking IP calls are internal calls sent via an internal data network LAN or WAN and the transfer of data and voice is made on the same line If you are connected to an internal data network the IP connection is made automatically To minimise the traffic on the network the speech quality is decreased If the speech quality is no
30. defect Contact system administrator BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 TROUBLE SHOOTING BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 Battery icon on Charging complete charger still connected Disconnect the charger PhoneBook empty No names stored in the phone book Add names MemoryFull Memory full you can not add names Delete a name EnterXXX DT368 where XXX IPEI PIN or UPI IPEI code PIN code or UPI number missing Enter required IPEI PIN or UPI KeyLock DT368 The key pad is locked Press Yes twice to unlock NoAccess DT368 amp DT360 Network in range but no access rights Select another network or resubscribe NoSystem DT368 amp DT360 Cannot connect to selected network Select another network subscribe or contact system administrator PINBlocked Unblock DT368 Phone blocked wrong PIN code entered three times Press Yes and enter IPEI code Contact your system administrator if one of these error messages is displayed SystemList Error BuzzerData Error FixedPhone bookError UserData Error UserPhone bookError Error xx where xx any number 69 GLOSSARY GLOSSARY ABBREVIATED NUMBER DIALLING ACCOUNT NUMBER AUTOMATED ATTENDANT CALL BACK CAMP ON DIAL BY NAME DIRECTORY NUMBER DIRECT INWARD SYSTEM ACCESS DISA DIVERSION DIVERSION BYPASS EXTENSION
31. ect the clip to the back of the portable as shown in the figure below Clip connection Clip disconnection Note Do not put your fingers on the display when you press You can remove the clip but dont do this too often because this may wear out the fastening BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 67 TROUBLE SHOOTING TROUBLE SHOOTING GENERAL TROUBLE SHOOTING Fault check list 68 This section contains information on how to solve common operational problems and warnings you may receive Go through the following lists if you encounter any problems If this checklist does not solve the problem contact your system administrator If others have similar problems there may be a system error Fault Probable cause Action amp Comment No display Battery low or portable defect Charge battery Display shows program and battery icon DT310 Display shows Connect battery DT360 and DT368 Battery not properly fit or defect Check battery or contact system administrator No ringing Ringer off icon on or portable defect Off icon on Adjust volume Standby icon flashes DT310 and DT360 Signal strength icon off DT368 Out of coverage area system or portable defect Enter coverage area or contact system administrator Battery icon flashes slowly Battery low Charge battery Call icon and or program icon on for 2 seconds DT310 Call icon on for 2 seconds DT360 and DT368 Portable
32. eive the busy tone or no answer Two possibilities exist 1 Call back message 2 Voice message See also section Mailbox System Call back gwxyz H O Press to send a call me message Voice If you want you can send a voice message instead 9 WXYZ 9 WXYZ Press and speak O Press to play back Q Press and speak to re record O Press to send BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 37 INTERNAL MESSAGES CHECK AND STORE RECEIVED MESSAGES x O 38 5 JKL O 9 WXYZ O On the DT368 received messages are indicated with a message icon and the number of queued messages On the DT310 and DT360 a special dial tone is used to indicate waiting messages Received messages are divided into following three categories e New messages not heard or read e Heard Read messages e Stored messages Note Messages are deleted from the system after a certain time The time depends on which category the message belongs to Please ask your system administrator regarding this Dial You can check and store your received messages Up to 20 messages can be stored Voice messages will be heard Call me messages will call the sender automatically these messages cannot be stored Note Depending on the configuration you might be asked for your password before you can retrieve your messages See section Security BusinessPhone 250 BusinessPhone 50 Porta
33. elephone number amp Ringer Melody Is an option you can choose from the Ringer Tones menu to compose your own Ringing Melody In other menus it marks a phone number as already called Exclamation Mark Marks an unread entry in an entry list continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 17 PORTABLE DT368 DESCRIPTION PORTABLE DT368 continued Display icons nn Additional display features 18 Signal strength On when your portable is locked to the system The bars indicate reception quality Four bars indicate optimal reception Ringer off On when the ringer is suppressed or switched off Message Message received Call On when your portable is off hook and flashes during ringing Battery gauge The battery cells are flashing sequentially when the battery is being charged and is on when charging is completed Indicates the amount of talk and standby time left Charge battery When the icon is flashing the battery is low Four squares indicate a fully charged battery Depending on which portable you have and which network you are connected to additional display features are available For example displaying of date time and the number of an incoming call Ask your system administrator if you require additional display features BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 PORTABLE DT368 SWITCHING ON OFF THE PORTABLE Sw
34. endant ria 52 Automatic callback tiara 23 Darter Sesar 64 Block reno aeei 55 BUS EXTENSION social dl 29 Bypass blocked extension uenerunt tsp etras 57 Bypass call forwarding eerte 32 Cal tor ardins css anio idlis 29 Call Sa kee ee eee OE 37 ONE Dack T 23 a O a S 23 D A O NE PR 66 Check and store received messages 38 Common abbreviated numbers 43 Cominon Dell oeste 49 o NNNM nT 26 Connecting the Dautebyus oed drei tpe ad 64 Connecting the Clip sunset 67 Desconptionm DI STU re cti 6 Description DI 260 rated 10 Desert it E1908 mite alan 16 ID ial TO POP o mun REIN NUN 27 Maid odios cob USM OE NUUn inbMEM MUNI 45 Dotapbalio osco Mrd UAM MU 29 Direct Inward System Access DISA 53 Diplapinto DIO errata 7 Display into DEO soap tospilga 11 Dipla mio RE 068 soja 17 IBID E To rier ts 29 Doorlaek MC Ec 51 IO Fea Fija OTS ss CU ip FO PI DERBI 51 Dunne ls toos 24 BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 Page Earpiece VOM nia 63 Erase information cccoccccccnccnnnnnanannnananananinanos 36 Fixed CIVET SIO ives iawnssansncaaniacacssvoweseanionnadasneduans 29 AAA AA 32 Si e OAN E NE EE a eer NONU ere 70 Group call pick Uan 49 So e EUM ENE 47 Group RUNtINE miosina 47 A ine rei tie tradidi varea pi rrh ERR 5 How to use this manual 5 aO NR E EE 5 Individual abbreviated numbers 43
35. ension Q C Dial the common bell pick up code Ask your system administrator for the common bell pick up code If two or more extensions simultaneously attempt to answer a call from the common bell extension only the first exten sion will pick it up The other extensions will receive the number unobtainable tone This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 49 OTHER USEFUL FACILITIES OTHER USEFUL FACILITIES GENERAL REMINDER X 3DEF 2ABC x O O O O Cancel reminder H Pause 3 2 H Pause O O O ACCOUNT NUMBER Xa 0907 X O O O By using these facilities your productivity will be increased e g you can set reminders for important meetings place the costs for external calls on separate accounts and much mote The phone can be set to remind you at any time within the next 24 hours multiple settings are allowed Dial Dial reminder time and press 00 23 hour 00 59 minute When the time is reached your phone rings with recall signal Note If you receive busy tone your extension does not have the authority to set a reminder Dial to cancel all settings You can place costs for external calls on a selected account number up to 15 digits Dial Enter account number and press Internal dial tone make the external call BusinessPhone 250
36. er The usual way of making an outgoing external call If LCR has been installed in your system but your extension Is not configured to use it automatically you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number Dial the LCR code Please ask your system administrator for the LCR code Dial the digit s for external call access and the external number BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 PHONE BOOK PHONE BOOK GENERAL Note This chapter only applies to the DT360 and DT368 telephones Your portable is equipped with a fixed phone book a pre programmed directory for up to 1000 names that is useful to people in your organisation These names are marked with a key sign when displayed to indicate that you cannot edit or delete them Your system administrator is responsible for the definition of the fixed phone book The fixed phone book is often the same as your organisations general telephone directory In addition you can create a personal directory with up to 100 names which you can edit and erase The two directories are merged and alphabetically sorted in a name list ACCESS THE PHONE BOOK To access the names and numbers of the phone book Access Lal lHame gt CallName BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 59 PHONE BOOK WHO CALLED LIST Call back callers 60 o
37. eting instead of your activated absence information BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 ABBREVIATED NUMBERS ABBREVIATED NUMBERS GENERAL COMMON ABBREVIATED NUMBERS OOD INDIVIDUAL ABBREVIATED NUMBERS continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 By using abbreviated numbers you can make calls simply by pressing a few keys Frequently used external numbers are stored as common abbreviated numbers in the exchange Up to 10 individual abbreviated numbers your personal most frequently used external numbers can be stored and used on the keys X0 to 9 External numbers are stored centrally in your BusinessPhone system Common abbreviated numbers have a maximum of 4 digits and can be dialled from every extension that has the authority to do so Dial the common abbreviated number Please refer to your telephone directory See section Phone book You can program and activate your most frequently used external numbers on the keys 0 to 9 Press Enter the abbreviated number A number between 0 and 9 Verification tone 43 ABBREVIATED NUMBERS INDIVIDUAL ABBREVIATED NUMBERS continued Program individual abbreviated number o 0 o o Hoe Cancel one specific individual abbreviated number o 0 o o Cancel all individual abbreviated numbers o H 5 JKL O O 44 How to program external numbers
38. f the power of your portable is lost BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 OUTGOING CALLS AUTOMATIC CALL BACK You call an extension and receive busy tone or get no answer DB JKL O Press and go on hook Verification tone You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call You have to answer within eight seconds otherwise the call back service is cancelled BUSY EXTENSION You call an extension and receive busy tone Camp on You can notify a busy extension of your call by a muted ringing call if this function is allowed QGHI Press to camp on Keep the handset off hook When the called extension replaces the handset it will be called automatically Note If you receive the busy tone again the desired extension does not allow camp on Intrusion You can intrude on an ongoing call on a busy extension if this function is allowed gi Press to intrude Intrusion tone is heard and a three party call is established When the called extension replaces the handset and you keep off hook the called extension will be recalled automatically Note If you still hear the busy tone then your extension does not have the authority to intrude or the desired extension is protected against intrusion BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 23 DURING CALLS DURING CALLS GENERAL TRANSFER AND INQUIRY
39. hinery or a computer room The earpiece volume can be set to 10 different levels A or Y To adjust the earpiece volume during a call Ringer Volume When the portable is at rest or ringing the volume keys affect the ringer level Each time you press the key you will hear a short ring burst so that you can verify the new volume immediately There are 7 ringer levels At the lowest level the ringer is shut off A or Y To adjust the ringer volume BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 63 INSTALLATION INSTALLATION GENERAL BATTERIES Connecting the Battery 64 This chapter describes the batteries how to connect and charge and how to connect the clip to the back of your portable Your portable is supplied with either a standard battery or an optional high capacity battery Attach the battery to the portable as shown in the figure below Note Because the status of a newly received battery is uncertain always charge it to ensure that you have sufficient talk and standby time BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 INSTALLATION Battery description On the surface that connects to the portable you can see which battery you have see the figure below Battery type gt Part number gt Battery The table below indicates the difference in performance Talk time Standby time Charge time hours hours
40. ions Centre Telephone 43 1 81 100 5450 Ericsson Way Burgess Hill Telefax 43 1 81 100 5437 West Sussex RH15 9UB http www ericsson at Telephone 44 0 1444 234567 Telefax 44 0 1444 874299 Austeilia http www ericsson co uk Ericsson Australia Pty Ltd Ericsson Business Systems 126 142 Trenerry Crescent Abbotsford Vic 3067 Australia Telephone sales 61 13 1374 Service 61 1800 033 216 Telefax 61 9284 5776 EN LZTBS 102 124 R2A http www ericsson com au AU Ericsson Austria AG 2000 Printed on chlorine free paper BusinessPhone DT310 DT360 DT368 Portable Telephones
41. irm that the microphone is off Press again to turn the microphone on Note It is advised to use this feature instead of putting a call on hold A call on hold may be diverted to your operator directly or after some time BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 DURING CALLS MUTE RINGER OR WARNING ON MUTE OFF DIAL MODE Change to tones on DT310 Tone Shift 9 Pulse O continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 If the portable rings or a warning sounds at an inconvenient moment e g when the battery runs low you will be warned by a battery low sound 4 short beeps Press shortly to mute the ringing or warning for the moment The Ringer Off icon turns on to indicate that ringing is suppressed Note for DT368 If you mute a warning sound do not press longer than two seconds otherwise you will turn off the phone When a warning occurs during a call and you want to mute the microphone the first press always mutes the warning sound The second press mutes the microphone When calling interactive tele services you must press certain keys post dial to give your response If your portable uses tone dialling DI MF to make the call just press the keys requested by the tele service If your portable uses pulse dialling you must manually change to tones after the call is established Note After you end the call dialling is alw
42. itch on the DT368 Press until the display lights up If the portable does not switch on or the battery icon starts flashing the battery is low Charge the battery While charging you can use your portable normally OFF b in iE the n strength icon is off and the message term zs displayed you cannot make or answer calls Switch off the DT368 Note During calls you cannot switch off your telephone Press The display turns blank and your portable is switched off OFF BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 19 PORTABLE DT368 ANSWER CALLS G YES O End the call CAD NO O 20 A ringing signal indicates an incoming call The ringing type tells you whether the call is an internal external or call back call and the display indicates an incoming call Display example gt Intern Call 4736 all 25 MI Press to answer If the portable rings at an inconvenient moment Press to suppress the ringing for the moment Note Calls can be answered at any time no matter if you are programming or keying in a number etc Press BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 PORTABLE DT368 MAKE CALLS How to make internal and external calls EH O X Enter the telephone number and press Your portable will go off hook and dial the number On the display the duration time of the call is shown O Press to end the call Note Correct a wrong entry by
43. l diversion or a conference with more than one external party or transfer an external call to another external destination e g a mobile phone These features are very useful for everyday business life Note When these features are used your BusinessPhone will occupy at least two external lines However there may be disadvantages in connecting to several external lines We would therefore like to draw your attention to the following Please do not transfer external calls to an external mailbox to information systems or to external parties before they have answered Try to avoid diverting calls to third parties before they have answered If you are connected to two external lines cancel one call by pressing the R key and the 1 key If the external parties are not persons mailbox automated information or attendant systems etc connections on external lines can last a long time which can be costly Moreover such calls may occupy two of your system s external lines You can restrict connections between the external lines by re programming your system Please ask your system administrator or contact our service center for more information BusinessPhone 250 BusinessPhone 50 2 Portable DT310 DT360 DT368 Page Abbreviated UD otrora 43 Access the phone DOO aceite steps 59 Account DODE ONT DR 50 AdO A T OE 63 Aro io 9 Answer calls DT360 spice 14 Answer calls D T968 nora 20 Automated att
44. minutes High capacity for DT310 DT360 9 45 90 High capacity for DT368 10 50 90 Note The batteries for the DT310 and D1360 phones are compatible with the DT368 but may give lower talk and standby times continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 65 INSTALLATION BATTERIES continued Basic charger 66 When the battery requires charging you will hear a warning sound and the display will indicate it Use the charger that is delivered with your portable to charge the battery Regarding charge time see section Battery description Note For the DT368 the basic charger must be purchased separately To charge the battery Connect the adaptor to the mains socket and the charger as shown in the figure below The charging process will start automatically indicated by a fast flashing battery icon When charging is complete the icon stops flashing While charging you can use your portable normally Note Do not connect your portable to the charger without a battery Connect the Disconnect the Basic charger Basic charger Note You can remove the connector from your portable at any time Ifyou wish you can leave the adaptor in the mains socket when you remove the connector Use the self adhesive cable clamp to tie the adaptor cable BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 INSTALLATION CONNECTING THE CLIP Connect disconn
45. nging Battery low exit cover area ERICSSON Z DT310 Display 2 rows Display at rest See section Display info Control key Redial the last number Control key Activate functions with blue text m Keypad On Mute or Off Accessory Connector Battery BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 PORTABLE DT310 Display info The display gives you visual feedback on the current status by showing different statuses visualised by icons The DT310 display 0 c e 07 Display icons b Standby On when your portable is locked to the system and flashes when you are outside the coverage area Cc Call On when your portable is off hook and flashes during ringing Cd Battery Flashes fast when the battery is low or being charged and is on when charging is completed ar Ringer off On when the ringer is suppressed or switched off Program Flashes when you have to choose a short number key and is on when entering a telephone number BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 7 PORTABLE DT310 SWITCHING ON OFF THE PORTABLE Switch on the DT310 On Mute O off Switch off the DT310 Shift On Mute O Off Press until the display lights up If the portable does not switch on or the battery icon starts flashing the battery is low Charge the battery While charging you c
46. on the keys 0 to 9 Enter programming mode Select an abbreviated number between 0 and 9 and press Dial the number and press The number can consist of up to 24 digits Verification tone Dial Select an abbreviated number between 0 and 9 and press Verification tone Dial Verification tone BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 ABBREVIATED NUMBERS DIAL BY NAME Note This section only applies to the D1360 and DT368 telephones You can call someone by pressing the first character s of a name and then scroll through the name list to search for the name and number Example Call kim ext no 123 HJKL Q Press and hold until the display shows the first name beginning with k kate 432 Note Display is only principal YO Scroll up or down the name list until you find kim kim 123 Note Display is only principal Confirm and Kim s number will be dialled Note With this method you cannot correct key presses continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 45 ABBREVIATED NUMBERS DIAL BY NAME continued Call Name menu 5 JKL 46 4CHI 5 JKL 6 MNO You can also call someone by accessing the Call Name menu Access Lal lHame gt CallName Press to confirm The display shows the first name beginning with a Kk Scroll up or down the name list until you find kim or Key more
47. pressing the up key Ifyou decide not to make the call while keying in the number press no to stop Ifyou receive a call while keying in the number simply press yes to answer You can make your calls faster by using abbreviated numbers or dial by name Off Hook If you prefer to dial a number off hook Cr Press Dial tone Key your number on line BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 zl OUTGOING CALLS OUTGOING CALLS GENERAL LAST EXTERNAL NUMBER REDIAL X O X O X O REDIAL NUMBER FROM LAST DIALLED LIST O 22 Sometimes you make a call but the person isn t available These functions will help you in your attempts to establish contact with the called party When you initiate an external call the system automatically stores all the dialled digits irrespective of whether the call was successful or not Press to redial the saved number Note This chapter only applies to the DT360 and DT368 telephones The last ten twenty on the DT368 dialled numbers are memorised by your portable You can redial one of these numbers by selecting the number from the Last Dialled list Access LastDialled gt LastDialled Scroll select number and confirm A number marked with means new number You can store numbers permanently by adding them to your phone book see section Phonebook Note The Last Dialled list will be cleared i
48. r 00 23 minute 00 59 2 month 01 12 day 01 31 3 back at hour minute Meeting 4 back at hour minute 5 back month day 6 back month day BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 QUICK REFERENCE GUIDE DT360 AND DT368 ANSWER CALLS Answer YES ON MUTE Suppress ringing OFF MAKE CALLS Normal calls Internal or external no YES o 9 Common abbreviated number ss Abbreviated no O a Individual abbreviated number o Ko O YES Abbreviated no 0 9 G Last external number redial Ko ko ko o YOU GET BUSY TONE OR NO ANSWER 5 KL Automatic call back O Go on hook Go off hook when called back AGHI Camp on O Keep handset off hook gruv Intrusion O INQUIRY Ongoing conversation O Call 3rd party CONFERENCE R Ongoing conversation O Call 3rd party R 3DEF O O To establish End the call to leave TRANSFER Transfer a call o E H Call 3rd party Go on hook before or after answer REMINDER DEF ABC Reminder 24 hours o 0 0 o 99 s ses Reminder time O o o H 3 DEF 2ABC H Cancel reminder O O O O VOLUME CONTROL Earpiece volume during call A or Y Ringer volume at rest ringing A or Y BusinessPhone 250 BusinessPhone 50 Portable D1310 DT360 DT368 ACCOUNT NUMBER 9Wxvz Costs on a selected account no o O ko za HH 5 Account number O ME
49. rmation On the DT368 the programmed absence info will be shown in the display Vacation back June 27 If you do not know the time of return just press Information active BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 INFORMATION Voice information X DABC 3DEF Xx Q Q Q O Dial to enter the information mode 9 WXYZ O Press and speak Q Press to play back and listen to your recording Q Press and speak to re record Q Press to send Information active Note You can dial your own extension number if you want to check your information BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 35 INFORMATION SAVE INFORMATION When the information is active Xx 2ABC 3DEF x O O O O Dial H O Press Verification tone Information is passive and stored for later use Use saved information When the information is switched off X 2ABC 3 DEF X OO O O Dial H O Press to activate saved info Verification tone Information is active ERASE INFORMATION H 248C 3DEF H O Q Q Q Dial to erase info Verification tone BusinessPhone 250 BusinessPhone 50 36 Portable DT310 DT360 DT368 INTERNAL MESSAGES INTERNAL MESSAGES GENERAL When you call an internal number and receive busy tone or get no answer you can send a message to that extension The BusinessPhone 250 50 system is also equipped with a dictaphone function SEND MESSAGE You call an extension and rec
50. rwarded his calls the system is also equipped with a bypass function Depending on the type of diversion you are also able to record your personal greeting see section Personal greeting Note You can still make calls as usual If you are not available to answer incoming calls internal or external your system administrator can program your portable to automatically divert calls to a programmed diversion address default time 15 seconds If your portable is busy and you receive an incoming call internal or external your system administrator can program your portable to automatically divert the call to a programmed diversion address This function directs your calls to a pre programmed answering position e g secretary Dial Special dial tone All calls to your extension are directed to a pre programmed address On the DT368 display the actual diversion state is shown Dial Special dial tone 29 CALL FORWARDING INDIVIDUAL DIVERSION Program and activate internal diversion 208 o o o 0 OF OF oi O oi oio e doioo Cancel internal diversion 2 BC o Oo Oo O 30 This feature gives you the possibility to divert your calls to internal and external positions e g to any directory number a colleagues extension an external number or a common abbreviated number e g your car telephone Note In order to prevent misuse individual external diversion can be blocked for your ex
51. t acceptable you can disconnect the IP call and switch to a non IP call alternative network The switch from the IP net to the non IP net is made during the call so the call does not have to be disconnected If you want to switch to a non IP net during the call Press Dial During the procedure the other party is put on hold When the procedure is ready you will receive a special ringing tone and the call is resumed in the non IP net Note A switch to a non IP call can only be performed if the original call is an IP call otherwise you will receive a blocking tone BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 SECURITY SECURITY GENERAL You can block your extension in order to prevent unauthorized use of your telephone e g if your external calls are placed on a specific account number BLOCK EXTENSION x 7PQRS DABC O O O Dial to block your extension Verification tone your extension is blocked Un block extension HF JPORS 2ABC O O O O Dial to re open E o O Dial your password and press to re open Verification tone your extension is open for use BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 55 SECURITY SELECT PASSWORD x O 56 H O JPORS 2ABC X O O O OOOO You can use your four digit password for blocking your phone from unauthorized use or for making external calls from any blocked extension Press Dial to select a new pass
52. t cover area Control key Scroll up through menus or name list Move left in choices Display 3 rows Display at rest 888 is your extension number ERICSSON Z DT360 Backspace when editing text res e Mia jo Control key Answer call end call access menu accept See section Display info Control key Return to main menu Volume Up ME cancel reject On hook raise ringer volume Control key Off hook raise earpiece Scroll down through menus volume name list Move right in choices Space when editing text Volume Down p 8 Pause when entering On hook lower ringer telephone number volume Off hook lower earpiece volume m Keypad R key On Mute Microphone Accessory Connector Battery BusinessPhone 250 BusinessPhone 50 10 Portable DT310 DT360 DT368 PORTABLE DT360 Display info The display gives you visual feedback on all actions that you perform and also textual warnings The upper two rows are text rows 12 possible characters in each row showing menus that you can access names and numbers that you edit or dial your phone id etc The lower row displays different statuses visualised by icons The DT360 display Signs in the text rows gt Menu pointer Shows the menu that can be accessed by pressing yes J Key sign Indicates that the name displayed is part of the fixed phone book and cannot be edited lt N
53. tension see section Security Divert your calls to an internal position Dial Enter the new diversion address and press Verification tone You can make outgoing calls as usual A special dial tone reminds you that Call forwarding is active On the DT368 display the actual follow me state is shown Note An individual internal diversion cannot be activated if an individual external diversion is already activated Dial Individual diversion is cancelled BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 CALL FORWARDING Program and activate a new external diversion address To set a new individual external diversion address o 6 6 O O Dial 0 O o d oioo o o OF o 1o O 0 OF ot Dial the digit s for external call access and enter the new external diversion address A maximum of 24 digits O Press to activate the individual diversion Verification tone Note Individual external diversion can also be used via the DISA function see section Other useful facilities Cancel external diversion 2ABC 2ABC o 0 pi Note The programmed diversion address is not removed from the memory the diversion is just inactive Re activate external diversion Divert your calls to an external position DABC DABC O O O O Dial to activate the programmed external diversion You can make outgoing calls as usual A special dial tone reminds you that Call forwarding is active On
54. tensions 51 OTHER USEFUL FACILITIES TANDEM CONFIGURATION continued To deactivate the tandem configuration H 2 BC gru H O O 0 O Transferring a call between the members of a tandem unit R O AUTOMATED ATTENDANT OOOO 52 Dial to log off the secondary telephone For incoming calls e The secondary telephone cannot be called and the primary telephone works as a normal stand alone telephone For outgoing calls Both telephones are treated as 2 separate extensions Press Dial own directory number Go on hook to transfer the call The Automated Attendant facility sends voice instructions to external and internal callers informing them of all possible options they can choose Voice instructions lead the callers step by step to the desired destination Dial the automated attendant directory number Please ask your system administrator for the Automated Attendant directory number BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 D1368 OTHER USEFUL FACILITIES DIRECT INWARD SYSTEM ACCESS DISA If you are working externally and you have the need to make business calls call your company and use the company PBX to build up an external call to the desired party You just pay the costs for the phone call to your company The other costs will automatically be placed on your extension number or on a special project Note To activate this function you have to change the
55. umber too long for display There are more digits to the left Dash Indicates that a pause is programmed in the telephone number amp Ringer Melody Is an option you can choose from the Ringer Tones menu to compose your own Ringing Melody In other menus it marks a phone number as already called Exclamation Mark Marks an unread entry in an entry list continued BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 11 PORTABLE DT360 DESCRIPTION PORTABLE DT360 continued Display icons Additional display features 12 Standby On when your portable is locked to the system and flashes when you are outside the coverage area Call On when your portable is off hook and flashes during dialling and ringing Ringer off On when the ringer is suppressed or switched off Message Message received Only available if your portable supports message waiting or page messaging Battery gauge Flashes fast when the battery is being charged and is on when charging is completed Indicates the amount of talk and standby time left 100 left 75 left 50 left 25 left Depending on which portable you have and which network you are connected to additional display features are available For example displaying of date time and the number of an incoming call Ask your system administrator if you require additional display features BusinessPhone 250 BusinessPhone 50 Port
56. verted to another directory number extension common abbreviated number or the operator There are three possibilities 1 Direct which means that all calls to an extension are forwarded directly 2 On no reply which means that a call is forwarded if it is not answered within a certain time 3 On busy which means that a call is forwarded if the extension is busy See section Call forwarding This is useful for letting urgent calls through to an extension where diversion is active See section Call forwarding All telephones connected to the PBX have a unique internal number upto 8 digits If your telephone is equipped with a display you can see your number Internal callers are informed about absence and time of return External callers are diverted to the operator where the same information is available Information can be of two kinds 1 Pre programmed text information 2 Voice information To intrude on an ongoing call when a requested extension is busy See section Outgoing calls Internal call sent via an internal data network LAN or WAN Integrated Services Digital Network Provides your system with supplementary services from the public net A function that automatically selects the cheapest way to connect your external call not necessarily the shortest distance See section Least cost routing BusinessPhone 250 BusinessPhone 50 Portable D1310 DT360 DT368 GLOSSARY MAILBOX The mailbox system
57. word Dial your present password Press The default password is 0000 Dial your new password Press Verification tone BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 SECURITY BYPASS BLOCKED EXTENSION In order to make a call you can temporarily bypass a blocked extension You can make one call from the extension Bypass own extension X 7PQRS DABC x OO O O Dial C C C Dial your password O Press Dial tone You can make one call from the extension Bypass another extension This makes it possible to make a call on another blocked extension by using your password x JPORS DABC O O O o Dial OOO Dial your password o O Press O OQ O Dial your extension number Press Dial tone You can make one call from the extension o BusinessPhone 250 BusinessPhone 50 Portable DT310 DT360 DT368 57 LEAST COST ROUTING LEAST COST ROUTING GENERAL LEAST COST ROUTING Use least cost routing cuc gue Calling least cost routing auc gue 58 Least Cost Routing LCR automatically selects the cheapest way to establish the connection to the desired external number Please ask your system administrator if this function is installed in your system If the extension has been configured to use LCR each external call will be analysed and the cheapest way will be selected Dial the digit s for external call access and the external numb

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