Soleus Air SG-TTW-12HC User's Manual
Contents
1. you may set the time for auto switch on The range of setting is 0 5 24 hours The characters T ON and H will flash for 5 seconds Within 5 seconds you may make one press of this key to complete the setting and send the message If the setting is valid the set time will be displayed for 2 seconds before display of the temperature message During flash you may press key to increase the value and press key to decrease the value The time will increase or decrease by 0 5 hours with each press of this key If pressing or key continuously the time value will change rapidly The remote controller can increase the set time by 0 5 hours every 0 25 seconds After being energized the fault is no timer setting and there is no display of T ON or H Press ON OFF key to switch on the unit and cancel the auto switch on When the temperature display becomes constant you may press this key again to display the remaining set time The time value T On and H will display constantly for 2 seconds After 2 seconds the preset temperature will be displayed Within these 2 seconds you may press this key again to cancel the auto switch on and send the message By pressing this key under switch on state you may set the time for auto switch off The method of setting as the same as for auto switch on Air Conditioner Features continued OM O Guide for operation General operation GE 1 After powered on press ON2. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT This warranty covers only new products purchased from our authorized dealers or retailers It does not cover used sal vaged or refurbished products As some states do not allow the limitation or exclusion of incidental or consequential damages or do not allow limitation on implied warranties the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state For Technical Support and Warranty Service Please Call 888 876 5387 Or Write To Soleus International Inc 20035 E Walnut Dr N City of Industry CA 91789 www soleusair com www soleusgreen com 16 66129903750
3. 4 SWING button O Press this key to activate or deactivate the swing Remote control Air Conditioner Features continued Notice This is a general use remote controller it could be used for the air conditioners with multifunction For some function which the model dosen t have if press the corresponding button on the remote controller that the unit will keep the original running status TIMER button O For presetting temperature increasing Press this button can set up the temperature when unit is on Continuously press and hold this button for more than 2 seconds the corresponding contents will be changed rapidly until unpress the button then send the information C F is disp laying all along In Auto mode the temp erature can not be set up but operate this button can send the signal Centigrade setting range 16 30 Fahrenheit scale setting range 61 86 button Presetting temperature can be decreased Press this button the temperature can be set up continuously press this button and hold for two seconds the relative contents can quickly change until unhold this button and send the order that the C F signal will be displayed all the time The temperature adjustment is unav ailable under the Auto mode but the order can be sent by if pressing this button TIMER button O By pressing this key under switch off state
4. E as l E ES ON OFF BUTTOT B E E Es N a Ay me O 4 Way Directional Louvers _ _ En The 4 Way directional louvers allow you to direct the air up or gt down left or right Use the handle in the center of the louvers to wi AAA A Se change the air direction LC 12 CARE AND CLEANING Cabinet Cleaning Clean your air conditioner to keep it looking new To clean the air conditioner cabinet and to minimize dust build up e Unplug the air conditioner to prevent shock or a fire hazard The cabinet and front panel of Air Filter Cleaning the air conditioner may be dusted with an oil The air filter should be checked at least once free cloth or washed with a cloth dampened in every month to see if it needs cleaning Trapped a solution of warm water and mild liquid soap particles and dust can build up in the filter and Rinse thoroughly with a damp cloth and wipe may decrease airflow as well as cause the dry cooling coils to accumulate frost To clean the air filter Never use harsh cleaners wax or polish on the cabinet front 1 Remove the filter by pulling down on the in Be sure to wring excess water from the cloth dents of the filter door on the front of the unit before wiping around the controls Excess See FIG 13 water in or around the controls may cause Wash the filter using liquid dish soap and damage to the air conditioner warm water Rinse the filter thoroughly Gen tly
5. OFF button the unit will start to run Note When it is powered off the guide louver of main unit will close automatically Om mE O 2 Press MODE button select desired running mode or press COOL or HEAT mode to enter into the corresponding operation directly 3 Pressing or button to set the desired temperature It is unnecessary to set the temp at AUTO mode 4 Pressing FAN button set fan speed can select AUTO FAN 1 FAN 2 FAN 3 or FAN 4 dg vo 5 Pressing SWING button to select the swing onorr MODE Guide for operation Optional operation En Ub 1 Press SLEEP button to set sleep T 2 Press TIMER button can set the scheduled timer on or timer off Introduction for special function About AUTO RUN When AUTO RUN mode is selected the setting temperature will not be displayed on the LCD the unit will be in accordance with the room temp automatically to select the A AA suitable running method and to make ambient comfortable x About LOCK Under switch on or switch off state you may hold and key simultaneously to lock and unlock the keypad When locked the display will show the LOCK icon in which case the lock icon will flash three times upon operation of any key After the keypad is unlocked the lock icon on the display will be hidden After being energized the default is unlock About switch between Fahrenheit and Centigrade Under switch off state you may h
6. unit I The unit can be controlled Pinging or Swishing Droplets of water hitting condenser during normal operation may cause pinging or swishing sounds by the touch pad Gurgle Hiss Gurgling or hissing noise may be heard due to refrigerant passing through evaporation during normal operation OPERATING YOUR AIR CONDITIONER Before you start using your air conditioner please familiarize yourself with the control panel and remote control the func tions of each This air conditioner can be controlled by the control panel touch pad or the included remote control CONTROL PANEL TOUCH PAD for cool only model LOWERS TEMPERATURE OR TIME DISPLAYS TEMPERATURE TIME RAISES TEMPERATURE OR TIME Temp Timer TURNS UNIT SETS FAN SPEED ON OR OFF SETS MODE TIMER SLEEP MODE CONTROL PANEL TOUCH PAD for cool and heat model LOWERS TEMPERATURE DISPLAYS OR TIME TEMPERATURE TIME RAISES TEMPERATURE OR TIME sn SETS FAN SPEED ONOROFF SETS MODE TIMER SLEEP MODE Air Conditioner Features continued Note Be sure that there are no obstructions between receiver and remote controller Don t drop or throw the remote control Don t let any liquid in the remote control and put the remote control directly under the sunlight or any place where is very hot Signal transmitter T ON T OFF AUTO COOL DRY FAN HEAT ovc MODE FAN SWING Remote control SLEE
7. P TIMER ON OFF ON OFF button O Press this button the unit will be turned on press it once more the unit will be turned off When turning on or turning off the unit the Timer Sleep function will be canceled but the presetting time is still remained MODE MODE button Press this button Auto Cool Save Energy Saver Fan Heat mode can be selected circularly Auto mode is default while power on Under Auto mode the temperature will not be displayed Under Heat mode the initial value is 28 C 82 F Under other modes the initial value is 25 C 77 F gt AUTO gt COOL gt SAVE HEAT FAN nE AUTO COOL SAVE FAN HEAT Only for cooling and heating unit SLEEP FAN SLEEP button Press this button Sleep On and Sleep Off can be selected After powered on Sleep Off is defaulted After the unit is turned off the Sleep function is canceled After Sleep function set up the signal of Sleep will display In this mode the time of timer can be adjusted Under Fan and Auto modes this function is not available SWING FAN button By pressing this key you may select AUTO FAN 1 FAN 2 FAN 3 or FAN 4 and may also cycle between them FAN 4 only in cool save and heat mode After being energized AUTO is defaulted gt ttl ati gt AUTO l Fan1 all Fan3 dl Fan2 ll Fan
8. SOLEUSAI Powered by Fr GREE Models SG TTW 10HC SG TTW 12HC SG TTW 14HC Electronic Through the Wall Air Conditioner Operating Instructions SOLEUS Powered by Thank you for choosing a Soleus Air powered by Gree Air Conditioner This owner s manual will provide you with valuable information necessary for the proper care and maintenance of your new product Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new air conditioner For your own records please attach a copy of your sales receipt to this manual Also write the store name location date purchased and serial number below Store Name Location Date Purchased Serial Number located on back of unit A IMPORTANT SAFETY INSTRUCTIONS Before installing and using your air conditioner please read this owner s manual carefully Store this manual in a safe place for future reference Your safety and the safety of others is very important to us Please pay attention to all safety messages outlined in this owner s manual WARNING To reduce the risk of fire electrical shock or injury when using your air conditioner follow the following basic precautions e Plug into a grounded 3 prong outlet Do not use an extension cord e Do not remove the ground prong Unplug the air conditioner before servicing e Do not use a plug adapter Use two or more people to move and instal
9. cluded remove the screen completely before installation e Be sure the air conditioner has been securely and correctly installed according to the installation instructions pro vided with this manual Save this manual and the installation instructions for future use when removing and reinstall ing the unit e When handling the air conditioner be careful to avoid cuts form sharp metal fins on the front and rear coils re sn SPECIFICATIONS e Noise level is measured at a distance of 3 28 ft away from the front of the unit in cooling mode e Power consumption is measured when the fan runs at the highest speed setting e These specifications are for reference only For actual data please refer to the rating label on the unit Dehumidifier Capacity Pints Day 60 96 1008 EER Cooling 1 94 85 Product Dimensions WxHxD Inches 24 x 14 5 x 20 625 24 x 14 5 x 20 625 24 x 14 5 x 20 625 Product Weight LBS P04 Oae 84 O R 410A R 410A R 410A 9 4 9 4 8 5 Air Flow CFM 9 4 84 NORMAL OPERATING SOUNDS High Pitched Chatter Today s high efficient compressors may have a high pitched chatter during the Sound of Rushing Air cooling cycle At the front of the unit you Vibration may hear the sound of Unit may vibrate and rushing air being moved by make noise because of the fan poor wall or window Y construction or incorrect 4 installation Electronic Control At the front of the
10. d air is escaping e Check for open furnace registers and cold air returns The Cooling Coils are frozen e See Air Conditioner Freezing Up below The Air Conditioner is freezing up Ice blocks the air flow and stops the air e Set the MODE dial to HIGH FAN conditioner from cooling the room or HIGH COOL and set the ther mostat to a higher temperature The Remote Control is not working The batteries are inserted incorrectly e Check the position of the batteries The batteries may be dead e Replace the batteries AS TROUBLESHOOTING CONT PROBLEM POSSIBLE CAUSES SOLUTIONS Water is dripping inside the room The air conditioner is not correctly e For proper water drainage make tilted outside sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture removed from the air is This is normal for a short period in draining into the base pan areas with low humidity and nor mal for a longer period in areas with high humidity The Air Conditioner Display reads A Sensor has failed in the air Contact customer service F1 conditioner The Air Conditioner Display reads A Sensor has failed in the air Contact customer service F2 conditioner The Air Conditioner Display reads A Sensor has failed in the air Contact customer service F4 conditioner The Air Conditioner Display reads A Sensor has failed in the air Contact customer service FJ co
11. e with all local codes and ordinances If a 3 prong outlet is not available it is the cus tomer s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician It is the customer s responsibility Copies of the standards listed may be obtained from e To assure that the electrical installation is adequate One Batterymarch Park and in conformance with the National Electrical Code Quincy Massachusetts 02269 ANSI NFPA 70 latest edition and all local codes and ordinances LCDI Power Cord and Plug NEMA 6 20P This air conditioner is equipped with an LCDI Leakage Current Detection and Interruption power cord and plug as required by US National Electric Code 440 65 This cord consists of a length of shielded flexible cord with no termination on the load side and a LCDI attachment plug on the line side The LCDI power cord and plug will remove the supply source via electrical disconnect circuit trip if the nominal current leakage between the cord shield and either load conductor exceeds a predetermined value The cord will remain de energized until the devise has been manually reset This is intended to reduce the risk of a fire in the power cord or combustible materials nearby The cord shields are not grounded and they must be considered a shock hazards if exposed The cord shield must not be connected to ground or to any exposed metal The test and reset buttons on the LCDI Plug are used to check if the
12. he set temperature as in the cooling mode TO USE THE ENERGY SAVER FEATURE LIGHT ON YOU WILL SEE a E DO THIS a Heat EEN Ss PRESS ie _ MODE BUTTON ES CHOOSE ENERGY SAVER T o ES Note In this mode the fan will continue to run for a short time after the compressor cycles off TIMER DELAY YOU WILL SEE START STOP FEATURE FIRST THE TIME CHOSEN DO THIS Auto PRESS TIMER has teat dos BUTTON ne co no y Low Fan THEN DOTHIS Oo ee PRESS TEMP TIMER ser Ce amp BUTTON LIGHT ON Note 1 For Delay Stop the unit must be in the ON position Note 2 For Delay Start the unit must be in the OFF position To adjust timer setting tap or hold the UP arrow or DOWN arrow v to change the delay time by 0 5 hour increments up to 10 hours then by 1 hour increments up to 24 hours The control will count down the timer remaining until start 8 7 5 7 etc After set Timer the unit will enter into Timer mode by 5 seconds then Timer light on Set light off In Timer mode Set temperature and fan speed keeps previously set temperature and fan speed Temperature display set temperature no display if power turn off Press Timer once LED display remaining time of set time LED return to set temperature by 5 seconds When in Fan Only mode LED only display room temperature do not display set temperature Turning the unit ON or OFF at any timer will cancel the Delay Start Stop function The delay Start S top feature wi
13. l the air conditioner This is a safety alert symbol This symbol alerts you to potential hazards that can harm you or others or even cause death All safety messages will directly follow the safety alert symbol and or the words DANGER or WARNING Failure to immediately follow these ADANGER instructions may cause serious injury AWARNING or even death All Safety messages alert you of potential hazards how to reduce the chance of injury and what can happen if instructions are not followed correctly ELECTRICAL REQUIREMENTS The electrical ratings for your air conditioner are listed on the model and serial A WARN ye number label located on the front left side of the unit when facing the front 4 Specific electrical requirements are listed in the chart below Follow the requirements below for the type of plug on the power supply cord Power Supply Cord Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove the ground prong Do not use an adapter NEMA 6 20P Do not use an extension cord Failure to follow these instructions can result in death a fire or electrical shock Recommended Ground Method For your personal safety this air conditioner must be grounded This air conditioner is equipped with a 3 prong power supply cord with a grounded plug To minimize the possibility of electrical shock the cord must be plugged into a 3 prong outlet and grounded in accordanc
14. ll work until the unit either starts or stops Once this has happened then the above steps have to be repeated again 11 Air Conditioner Features continued HEATING FEATURE on some models YOU WILL SEE a DO THIS En Cool gt Auto Heat High Cool Med Energy Saver Low Med Energy Saver o 2 Low Fan a PRESS C J ese MODE BUTTON E ER sieer O SELECT HEAT Note This feature can be used with any combination of FAN Speeds Timer or Sleep Modes When in the Heat Mode the fan will run continuously while heat is needed The temperature will automatically be maintained anywhere between 61 F 16 C and 86 F 30 C When the room set temperature is satisfied the fan will cycle off and on to circulate and sample the room air SLEEP FEATURE YOU WILL SEE E DO THIS 2 E MODE BUTTON O a SELECT SLEEP RS Note Press this button Sleep On and Sleep Off can be selected After powered on Sleep Off is defaulted After the unit is turn off the Sleep function is canceled As the unitis in Cool or Energy Saver Modes if Sleep Mode is set SET TEMP would increase 1 C in 1 hour and 2 C in 2 hours As the unit is in Heat Mode if Sleep Mode is set SET TEMP would decrease 1 C in hour and 2C in 2 hours Under Fan Only and Auto modes this function is not available TO TURN UNIT OFF YOU WILL SEE Auto Heat ze DO TH IS Auto Heat ES PRESS
15. nditioner 15 ee WARRANTY One Year Limited Warranty Soleus International Inc warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects in material and workmanship for the applications specified in its operation instruction for a period of ONE 1 year from the date of original retail purchase in the United States If the unit exhibits a defect in normal use Soleus International will at its option either repair or replace it free of charge within a reasonable time after the unit is returned during the warranty period As a condition to any warranty service obligation the consumer must present this Warranty Certificate along with a copy of the original purchase invoice THIS WARRANTY DOES NOT COVER e Damage accidental or otherwise to the unit while in the possession of a consumer not caused by a defect in material or workmanship e Damage caused by consumer misuse tampering or failure to follow the care and special handling provisions in the instructions e Damage to the finish of the case or other appearance parts caused by wear e Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna tional Inc e Freight and Insurance cost for the warranty service e Filter and Accessories ALL WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO ONE YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY SOLEUS INTERNATIONAL INC
16. old and MODE keys simultaneously to switch between C and Changing batteries and notices 1 Slightly to press the place 9 to take out the back cover of wireless remote control As shown in figure 2 Take out the old batteries As show in figure 3 Insert two new AAA1 5V dry batteries and pay attention to the polarity As show in figure 4 Attach the back cover of wireless remote control As show in figure x NOTE When changing the batteries do not use the old or different batteries otherwise it can cause the malfunction of the wireless remote control O f the wireless remote control will not be used for a long time please take them out and don t let the leakage liquid damage the wireless remote control O The operation should be in its receiving range It should be placed at where is 1m away from the TV set or stereo sound sets If the wireless remote control can not operate normally please take them out after 30s later and reinsert if they cannot normally run please change them Air Conditioner Features continued TO TURN UNIT ON YOU WILL SEE Auto Heat Auto Heat High Cool High Cool Set u Se Med Energy Saver Low 3 Fan a PRESS ON OFF BUTTON fa AD O DB O TO CHANGE TEMPERATURE SETTING YOU WILL SEE mea DO THIS vm cou us PRESS TO RAISE PRESS TOLOWER DE O Note Tap or hold either up or down v button until the desired temperature is seen on di
17. ove it care fully from the window according to the installation instructions and cover it with plastic or place it in the original box A TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS The Air Conditioner will not start The air conditioner is unplugged e Make sure the air conditioner is plug is pushed completely into the outlet The fuse is blown circuit breaker is e Check the house fuse circuit tripped breaker box and replace the fuse or reset the breaker Power Failure e The unit will automatically re start when power is restored e There is a protective time delay approx 3 minutes to prevent tripping of the compressor overload For this reason the unit may not start normal cooling for 3 minutes after it is turned back on The current interrupter device is e Press the RESET button located tripped on the power cord plug e Ifthe RESET button will not stay engaged discontinue use of the air conditioner and contact a qualified service technician The Air Conditioner does not cool Airflow is restricted e Make sure there are no curtains as it should blinds or furniture blocking the front of the air conditioner The temperature control may not be e Lower the set thermostat tempera set correctly ture The air filter is dirty e Clean the filter See the Cleaning and Care Section of the manual The room may be too warm e Please allow time for the room to cool down after turning on the air conditioner Col
18. plug is functioning properly To test the plug 1 Plug power cord into a wall outlet the power light will turn on 2 Press the TEST Button the circuit should trip and cut all power to the air conditioner The power light will turn off TEST BUTTON 3 Press the RESET button for use The power light will turn back on If a test is performed and the indicator light remains ON prior to RESET BUTTON pressing RESET current leakage has been detected Do not use the air conditioner or attempt to reset the LCDI Plug Con tact Customer Service for troubleshooting recommendations 3 Be ee De IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using this air conditioner FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Read product labels for flammability and other warnings ACCIDENT PREVENTION To reduce the risk of fire electrical shock or injury to persons when using your air conditioner follow basic precautions including the following e Be sure the electrical service is adequate for the model you have chosen This information can be found on the se rial number plate located on the side of the cabinet or behind the grille e If the air conditioner is to be installed in a window you will probably want to clean both sides of the glass prior to in stallation Ifthe windows is a triple track type with a screen panel in
19. shake the filter to remove excess water Let the filter dry completely before placing it Energy Saving Ideas into the air conditioner e Do not block the air flow inside with blinds If you do not wish to wash the filter you may curtains or furniture or outside with shrubs vacuum the filter to remove the dust and enclosures or other buildings other particles The capacity of the room air conditioner must fit the room size for efficient and satisfactory operation Install the room air conditioner on the shady side of your home A window that faces North is best because it receives the least amount of sun exposure Close the fireplace damper floor and wall registers so cool air does not escape Keep blinds and drapes closed for cooling and open for heating Clean the air filter as recommended in the Wear and Tear care and cleaning section To minimize wear and tear on the air condi Proper insulation and weather stripping in tioner always wait at least 3 minutes before your home will help limit cool air loss changing modes This will help prevent the External house shading with trees plants or compressor from overheating and the circuit awnings helps reduce the air conditioner s breaker from tripping work load Operate heat producing appliances during the Winter Storage coolest part of the day Such as a dish To store the air conditioner when it is not in use washer oven or computer for an extended period of time rem
20. splay This temperature will be automatically maintained anywhere between 61F 16 C and 86F 30 C for both cooling and heating modes If you want the display to read the actual room temperature Select the fan only mode YOU WILL SEE THE AA epee LIGHT ON SPEED CHOSEN wea E set DO THIS mus tos a PRESS FAN SPEED a mn BUTTON FY SELECT SPEED Usieep_ O ea Timer O TO USE AUTO FAN FEATURE LIGHT ON YOU WILL SEE DO THIS Auto Heat High Cool v 2 Med Energy Saver PRESS FAN SPEED BUTTON EE ee o AUTO FAN Temp Timer Timer En i Note The fan speed toautomatically set to the speed needed to provideoptimum comfort settings with the set temperature If the room needs more cooling the fan speed will automatically increase If the room needs lesscooling the fan speed will automatically decrease Auto fan speed cannot be used when in the Fan Only mode 10 SSS A A 4 Air Conditioner Features continued TO OPERATE ON FAN ONLY YOU WILL SEE LIGHT ON Auto Heat E D O T H IS ARA ea ei High Cool High Cool Med Energy Saver py a Bra Saver AT s E ES PRESS bow ra Oo CHOOSE Timer Power FAN ONLY o Low Fan MODE BUTTON i Ls fr Note Use this function only when cooling is not desired such as for room air circulation You can choose any fan speed you prefer EXCEPT AUTO FAN During this function the display will show the actual current temperature not t
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