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Socket Mobile E300 User's Manual

1. 2 The Ping screen will appear Tap Tools Configure Configure Statistics Exit Tools Start About 3 In the Configure Ping screen enter the appropriate settings a oe 421056 a Configure Ping DE Target Address G Packet Size Content Verify data C Yes E Mo e Address Enter a target address in the form of an IP address or a URL that can be resolved by a Domain Name System DNS For convenience the last address used is the default and the drop down list shows prior addresses used e Size Select a packet size from 32 bytes up to 65550 e Content Select the packet payload data either All 00 All FF hexadecimal or Random e Repeat Select a repeat number of pings from a minimum of 5 to a maximum of Continuous e Verify Data Select either Yes or No e Tap ok CHAPTER 4 WI FI COMPANION 41 4 The main Ping screen will reappear Tap Start Tools About E 5 The ping test will begin For each successful ping the Roundtrip Time RTT will be shown A line graph will display the series of RTTs for the last 24 pings a 461009 Target www socketcom com Packet size 37 Content lt lloo Repeat count Continuous Yerify data No RTT 75 ms 64 ms Tr fikia 84 ms PE a r pit 79 ms PE pemo 79 ms 3 RTT 78 ms ee g If a ping is not successful within 2 seconds a timeout will be displayed RTT Timeout i B ae ate ag 6 To stop the test tap Stop
2. TIP on the next page CHAPTER 4 WPA OR 802 1X PPC 2003 19 STEP 2 Install the Software 1 Go Wi Fi E300 E500 If you previously installed an older version of Socket WLAN card drivers on your Pocket PC you must completely remove the old drivers by doing the following e Make sure the WLAN card is not in the Pocket PC Tap Start Settings System tab Remove Programs e Select the WLAN card drivers and tap Remove e Soft reset the Pocket PC by pressing the reset button 2 Make an active connection between your device and a host PC Use ActiveSync and a serial USB Ethernet connection cable or cradle ActiveSync should report Connected and the ActiveSync icon should turn green Microsoft ActiveSync File View Tools Help a a Details Explore Options Connected 3 Insert the installation CD into your host PC 4 Use My Computer or Windows Explorer to access your CD ROM drive In the CD click on WTME Setup exe E e l E i TMESetup 9 CD Drive dil Setup exe ap 1 InstallShield Software Corpora be 20 5 The InstallShield Wizard will begin Read the information in the first screen then click Next gt Socker Were Compamon soltware for Windows Moble 2008 fiseillsiy Welcome to the InstallShield Wizard for Socket Wi Fi Companion Software for Windows Mobile 2003 The InstallShield Wizard will install Socket Wi Fi Companion Software for Windows Mobile 2003 on your computer To
3. Help To view a Help file for the screen of Socket Wi Fi Companion that is currently open tap on the Help button P Except for the main screen all screens of Socket Wi Fi Companion feature a Help button ge 2615 amp The Graphs Dialog The Graphs dialog shows the following information in strip chart graph format Signal quality Link quality Data Rate Sent packets Received packets In each of these graphs the y axis scale is shown top right of the graph The BSSID MAC address of the Access Point and the duration of the current connection in HH MM SS is shown underneath the graphs See Also iew Find Appendix A Specifications Go Wi Fi E300 SD card Physical Characteristics Card Dimensions 1 57 x 0 94 x 0 08 in 40 x 24 x 2 1 mm Total Weight 0 1 oz 4 g Operating Temperature 14 to 158 F 0 to 70 C Storage Temperature 22 to 176 F 30 to 80 C Power Consumption 3 3 V Supply Transmission 187 mA Receive 146 mA Power Saving Idle listening 15 8 mA Power Saving Sleep 0 92 mA Hardware Support Pocket PC 2003 2003SE with SDIO slot and SDJO Now software from BSQUARE in ROM including devices from Asus Dell HP i mate and others Compatible Processors e Intel XScale e Samsung MIPS e Texas Instruments OMAP Operating System Support e Windows Mobile 2003 2003SE e Windows CE 4 2 and 5 0 e For information about support for MontaVista Linux and Real Time Operatin
4. 20402 61 Radio Frequency Interference Requirements Canada This Class B digital apparatus meets the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la Classe B respecte toutes les exigencies du Reglement sur le Mat riel Brouilleur du Canada NOTE To comply with FCC and Industry Canada exposure requirements this device is approved for operations in a user s hand when there is a distance of 20 cm or more between the device antenna and the user s body CE Marking amp European Union Compliance Products intended for sale within the European Union are marked with a CEMark which indicates compliance to applicable Directives and European Normes EN as follows Amendments to these Directives or ENs are included Normes EN as follows Applicable Directives e Electromagnetic Compatibility Directive 89 336 EEC e Low Voltage Directive 73 23 EEC Applicable Standards e EN 60950 2000 Safety of Information Technology Equipment e EN 301 489 17 v1 11 2000 09 Specified Conditions for Wideband Data and HIPERLAN Equipment e EN 55 022 Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment e EN61000 4 2 1995 Electrostatic Discharge e EN61000 4 3 1996 Radiated Electromagnetic Field e ANSI C95 1 Safety Levels with Respect to Human Exposure to RF Electromagnetic Fields 300 KHz to 300 GHz Product Disposal Yo
5. A prompt will report statistics of the test results View the statistics and tap ok aloe 42 11 03 Target www socketcom com Packet size 37 Content lt Alloo Repeat count Continuous Yerify data NO Best RTT J1 ms Worst RTT 296 ms Average RTT 111 ms Timeouts D 0 82 j Tools Start About To view the statistics again tap Tools Statistics 42 Trace Route The Trace Route tool traces a packet from the Pocket PC to an Internet host showing each hop and how long it takes to reach the destination This allows the user to figure out where the longest delays are occurring if performance appears slow 1 In the main screen of Wi Fi Companion tap Tools Utilities Trace Route 2 The Trace Route screen will appear Tap Tools Configure Configure Statistics Exit Tools Start About 3 In the Configure Trace Route screen enter the appropriate settings a oe 21105 a Configure TraceRt DE Target G Tracing Max hops z2 Resolve IP Gives Mo e Address Enter a target address in the form of an IP address or a URL that can be resolved by a Domain Name System DNS For convenience the last address used is the default and the drop down list shows prior addresses used e Max hops Select the maximum number of hops default is 20 e Resolve IP Indicate whether you want to resolve the IP address from a URL default is Yes e Tap ok 4 In the main Trace Route s
6. Tap to filter the nd list by type g Wi Fi Finder Tap to sort the list Current connection 0 alphanet WEP encryption 00 a1 b2 33 cd ef T on 7 vay address line to view Tap on any listing to 0 betanet Bo TS iA WEP encryption 0 gammanet Mo encryption 20 deltanet G YA WEP encryption 0 epsilonnet TA WPA TKIP encryption zetanet Signal strength of strongest ail AP ad hoc radio E Channel number WEP encryption WPA PSK A WPA TKIP or 802 1x Profile saved expand details Tap and hold stylus on any listing to manage profiles and or connect No encryption 802 11b 802 11g 36 4 If desired you can perform a variety of functions in the Show Networks screen e To begin another search for networks in range tap Refresh To configure network profiles tap on a WLAN in the list In the pop up menu tap Get Connected if no profile exists yet or tap Edit Profile if a profile has already been saved for the WLAN ee Wi Fi Finder 339 Mig1 g ity Mo encryption 0 rsca ih WEP encryption 0 socketcomm i S WEP encry pikein at 0 Uniquename gl 7 ity Mo encryption Refresh New This will direct you to the Configure Wireless Networks screen of Wireless Zero Config 5 To exit Wi Fi Finder tap ok CHAPTER 4 WI FI COMPANION 37 Enable Power Save Socket Wi Fi Companion offers both automatic and manual power management for the WLAN card 1 In the main screen of Wi Fi Co
7. 10 28 47 AM aly 4 1 2005 7 2 Make sure your Pocket PC s clock is set for the correct date or the registration code will be rejected Tap Start Settings Clock After adjusting the date tap ok 3 Tap Start Programs Wi Fi Companion Wi Fi Companion 4 Tap on the Socket status icon at the top of your screen to view the main screen of Wi Fi Socket status icon Companion search mode EF Wi Fi Companioi A e 2 16 x 5 In the main screen of Wi Fi Companion tap About Pocket_PC at the bottom of the screen E Networks available Tap here to configure networks PE A 6 At the bottom of the About screen tap Register Registration To activate your copy of Wi Fi Companion please enter your registration key above then tap the OK button 7 In the Product Registration screen enter the code To obtain a registration key purchase a licensed copy of Wi Fi Companion From Socket you received by email Tap ok ahs ae eR www socketcom com 22 STEP 3 Install Authentication Certificate s 1 If you have not done so already get a root server certificate from your network administrator The root certificate must come from a Trusted Root Authority not an intermediary authority 2 If Socket Go Wi Fi is inserted into your Pocket PC remove it 3 Make an active connection between your Pocket PC and host PC Use ActiveSync and a serial USB Ethernet cable or cradle 4 Use My Computer or Win
8. Fi or Turn on WLAN Radio Insert Socket Go Wi Fi E300 E500 into the card slot or turn on the WLAN radio j o If using Socket Go Wi Fi E300 E500 make sure the card is positioned correctly in the slot Do not use excessive force or damage may occur If using a WLAN radio built into your Pocket PC refer to your Pocket PC manual for instructions Go Wi Fi Status Indicator LEDs E300 Link LED LED Behavior Meaning Radio disabled cannot transmit Slow flash Radio on not connected C E500 LEDs LED Type LED Behavior Meaning Power Of Radio disabled cannot transmit G Flashing Radio on using Power Save Mode Green On Radio on not using Power Save Mode Radio disabled cannot transmit a ill Slow flash Radio on no data traffic Amber Rapid flash Connected Faster flash denotes p greater network activity Note To remove the SD card from your Pocket PC first press the card into the slot A spring mechanism will push the card out Do not remove the card by simply pulling it or damage may occur CHAPTER 2 OPEN OR WEP ENABLED NETWORKS 11 STEP 3 Start Wi Fi Companion 1 After you insert the WLAN card or turn on the E WLAN radio of your Pocket PC Wi Fi Companion will automatically launch indicated Socket status icon by the Socket status icon at the top of the screen search mode 2 Tap on the icon The icon varies depending on your connection status Alternatively you ca
9. Quality Good distribution needed Tools Statistics About Access point remote device properties SSID Connection duration Signal quality rating and percentage MAC address also known as BSSID Channel number in black circle Tap for Wi Fi Finder CHAPTER 2 OPEN OR WEP ENABLED NETWORKS 17 3 WPA or 802 1x Networks This section covers how to use Socket Wi Fi Companion to configure and connect your Pocket PC to a WLAN running WPA or 802 1x with PEAP or EAP TLS authentication WPA is supported by Windows Mobile 2003 TIP Second Edition devices as well as some Windows Mobile 2003 original version devices with an updated ROM from the device manufacturer If your device supports WPA WPA and WPA PSK options will appear in the Configure Wireless Networks screen For help using the software tap Start Help 15 TIP Connection Summary STEP 1 Prepare network information STEP 2 Install the software STEP 3 Install authentication certificate s STEP 4 Insert Go Wi Fi or turn on WLAN radio STEP 5 Find a WLAN and create a profile STEP 6 Connect automatically to your network 18 STEP 1 Prepare Network Information Verify Device and Network Compatibility Some Pocket PCs can only connect to certain types of WPA and 802 1x networks Check with your Pocket PC manufacturer Your Pocket PC may only be able to connect to WPA and 802 1x networks that satisfy requirements such as e Windo
10. Support SOS is an interactive technical support program and is the best place to start for technical support To access SOS visit www socketcom com support Instant Click on the SOS icon Answers Live Technical Support IMPORTANT To obtain live technical support you must first register your product online at www socketcom com prodreg After product registration log in Click on the Technical Support tab Click Trouble Ticket to submit an online inquiry for technical support You can log in anytime to track the progress of your request If we cannot resolve your inquiry online we can arrange for a support engineer to call you at a specific time T Personal Profile 7 Register Product s Technical Support Offers Updates N LoG out amp Your list of Technical History is below Please click on your Ticket ID to A view or reply to our Technical Support You can also create a new we New Trouble Ticket Trouble Ticket to the right Allow up to 48 hours for a response technical history Ticket ID Email Sent Responded Product Technical Support has not viewed your inquiry Technical Support is working on your inquiry Technical Support is escalating your problem Please allow some time for a reply New message from Socket Technical Support Old message waiting for your reply Ticket ID Closed Automatically close after 7 days of no activities SDK OO 802 1x only If you have trouble connecting to an 802 1x ne
11. Warranty and which is returned to SOCKET with a copy of your receipt Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or 30 days whichever is longer THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF THE UNITED STATES OF AMERICA NO OTHER WARRANTIES SOCKET disclaims all other warranties either express or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to the SOFTWARE and the accompanying written materials This limited warranty gives you specific legal rights You may have others which vary from state to state NO LIABILITY FOR CONSEQUENTIAL DAMAGES In no event shall SOCKET or its suppliers be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or inability to use the SOFTWARE even if SOCKET has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you EXPORT LAW ASSURANCES You may not use or otherwise export or reexport the SOFTWARE except as authorized by United States law and laws of the jurisdiction in which the SOFTWARE was obtained In particular but without limitation none of the SOFTWARE may be used or otherwise export
12. 00 a0 Fe 39 be eb Tools Statistics About Access point remote device properties Connection duration Signal quality rating and percentage MAC address also known as BSSID Channel number in black circle Tap for Wi Fi Finder Socket status icon Tap to access this screen from outside the utility Internet ready Tap to access email the Internet ping or trace route Icon appears only when Internet access is ready Data rate Tap on the icon to view signal strength and data rate distribution 4 Wi Fi Companion This chapter explains how to use the different features of Socket W1 Fi Companion software Wi Fi Compania y ao f 5 35 ix Jason 750 DHCP 10 253 158 57 Packets Sent 375 Packets Received 346 Mo encryption tmobile Duration 00 01 02 Quality Fair 000a a az bac Tools Statistics About The utility allows you to do the following e Turn wireless radio on off e View IP addresses e Find networks e Enable power save e Ping e Trace route e Enroll a personal certificate for EAP TLS e Manage certificates e View rates e View graphs e View tables e View Help files CHAPTER 6 WI FI COMPANION 33 Turn Wireless Radio On Off You may want to turn off the radio to save power or if you are entering an area with radio restrictions e g on an airplane Socket Go Wi Fi If you are using Socket Go W1 Fi you can turn off the card s WLAN radio directly from the main scr
13. 8021x 2 Follow the appropriate instructions for your type of network to enter the necessary security settings Open Networks Depending on your Pocket PC 2003 version your device may show two or three tabs at the bottom of the screen If your device shows three tabs enter the following EF settings 46151 QD settings Configure Network Authentication Authentication Open gt Network Key tab ii Saata Authentication Select Open Data Encryption Select Disabled gt 802 1x tab Do not enter any settings Tap ok Network Key 602 LLL 14 If your device shows two tabs enter the following fF lsettinns Acie D settin gs Configure Network Authentication l O Data encryption WEP Enabled E Network Authentication Shared mode gt Authentication tab C The Key is provided for me automatical Uncheck all boxes Tap ok sii Properties Authentication e WEP Enabled Networks Make sure your WEP key has the correct length For 40 64 bit WEP the key length is 10 hexadecimal or 5 ASCI characters For 128 bit WEP the key length is 26 hexadecimal or 13 ASCH characters Depending on your Pocket PC 2003 version your device may show two or three tabs at the bottom of the screen If your device shows three tabs enter the following settings gt Network Key tab 7 Settings a 46343 O e Authentication Select Open ee e Data Encryption Select WEP ea The Key is provided for me automatically E Fe
14. PC to a WLAN running an open system or WEP encryption i re For help using the software tap TIP Start Help Connection Summary STEP 1 Install the software STEP 2 Insert Go Wi Fi or turn on WLAN radio STEP 3 Start Wi Fi Companion STEP 4 Find a WLAN and create a profile STEP 5 Connect automatically to your network CHAPTER 2 OPEN OR WEP ENABLED NETWORKS 7 STEP 1 Install the Software 1 Go Wi Fi E300 E500 If you previously installed an older version of Socket WLAN card drivers on your Pocket PC you must completely remove the old drivers by doing the following e Make sure the WLAN card is not in the Pocket PC e Tap Start Settings System tab Remove Programs e Select the WLAN card drivers and tap Remove e Soft reset the Pocket PC by pressing the reset button 2 Make an active connection between your device and a host PC Use ActiveSync and a serial USB Ethernet connection cable or cradle ActiveSync should report Connected and the ActiveSync icon should turn green Microsoft ActiveSync File View Tools Help a B Details Explore Options Connected 3 Insert the installation CD into your host PC 4 Use My Computer or Windows Explorer to access your CD ROM drive In the CD click on WTME Setup exe o WTMESetup e CD Drive ail Setup exe NS Ne 1 InstallShield Software Corpora 5 The InstallShield Wizard will begin Read the information in the first screen then cli
15. SSID is hidden tap New to create a new profile for your network 4 If your WLAN has a profile indicated by a folder icon Wi Fi i Companion may have already connected to it indicated by a tower icon with a green burst on top CHAPTER 2 OPEN OR WEP ENABLED NETWORKS 13 To connect toa WLAN with a profile tap and Cl i SOC en Le hold your stylus on the WLAN in the list In eT ax prone the pop up menu tap Connect i WEP encr 5 If your WLAN does not have a profile no folder 0 socketcomm icon tap and hold your stylus on the WLAN in PRIMM et Connected D the list then tap Get connected to create a profile oS SEN Av for the selected SSID Creating a WLAN Profile After you tap New or Get connected in Wi Fi Finder you will be directed to Wireless Zero Config WZC the wireless connection editor built into Windows Mobile to create a WLAN profile For help with WZC please refer to your Pocket PC manual Consult with your network administrator to determine the settings needed to connect to your network 1 In the Configure Wireless Network screen Pl settings a te te720 enter the Network name SSID if it isn t Configure Wireless Network already provided The SSID is case sensitive ii a CL Connects to he Internet Connects to Select either The Internet or Work Note In most cases you should select The Internet For a VPN proxy server refer to your Pocket PC manual for instructions General Network Key
16. Socket Wi Fi Products For Windows Mobile e Hardware Go WI Fi versions E300 and E500 e Software Wi Fi Companion User s Guide Cri CERTIFIED socket fr socket C The Mobile Connection 7 2005 Document 6410 00170 J Copyright Notice Copyright 2005 Socket Communications Inc All rights reserved Socket the Socket logo and Battery Friendly are registered trademarks of Socket Communications Inc Wi Fi Companion and Go Wi Fi are trademarks of Socket Communications Inc W1 Fi is a trademark of the W1 Fi Alliance All other brand and product names are trademarks of their respective holders Go Wi Fi includes technology licensed under United States Patent Nos 4 543 450 4 603 320 4 686 506 and 4 972 470 Reproduction of the contents of this manual without the permission of Socket Communications is expressly prohibited Please be aware that the products described in this manual may change without notice Feel free to contact SOCKET COMMUNICATIONS at Socket Communications Inc 37400 Central Court Newark CA 94560 USA Other than the above Socket Communications can assume no responsibility for anything resulting from the application of information contained in this manual Socket Communications requests that you refrain from any applications of the Socket Go Wi Fi card that are not described in this manual Please refrain from disassembling the card Disassembly of this device will voi
17. and Real Time Operating Systems RTOS please email developers socketcom com Minimum device requirements for Go Wi Fi E500 CF card e Pocket PC 2003 2003SE with available CF or PC Card slot PC Card adapter required for PC slot e Please note that the Socket Go Wi Fi E500 only connects to access points or radios that use long preamble Every 802 11b access point supports long preamble and most are configured this way by default Product Registration If you purchased Socket Wi Fi Companion for use with your Pocket PC s built in WLAN radio product registration is required to activate a full version of the software Otherwise the software will expire three days after installation Registration is not required to use Socket software with Socket Go Wi Fi E300 E500 but is highly recommends for all customers Registered users receive priority for technical support updates and special offers Register at www socketcom com prodreg Useful Links e For software updates www socketcom com support support_wlan asp e Fora device compatibility database www socketcom com matrix e Fora list of Wi Fi hotspots and service providers in your area visit www socketcom com product wlan asp and click on the Hotspots link e Go Wi Fi E300 E500 The MAC address is printed on a label on the back of the card 2 Open or WEP Enabled Networks This section covers how to use Socket Wi Fi Companion to find configure and connect your Pocket
18. automatically try to connect You may see the Socket status icon at the top of your screen change from networks available to networks out of range but configured 2 When your Pocket PC has connected the following will occur e The Socket status icon will change to 1 5 bars e The x will vanish from the connection icon e In Wi Fi Finder the WLAN will appear first in the list showing a signal tower with a green burst on top Note After you save a profile fora WLAN Wi Fi Companion will automatically try to connect to it whenever you insert the WLAN card 3 Tap ok to view the main screen of Wi Fi Companion Socket Status Icons F Associated or Connected Number of FE Searching for networks bars indicates signal strength ft Networks available Networks out of range but configured CHAPTER 4 WPA OR 802 1X PPC 2003 31 Main Screen of Wi Fi Companion The screen content varies depending on your connection status Your device properties e Device name e IP address e Packets sent and received The icon always appears regardless of connection status Tap on the device icon to view more IP addresses Encryption status Tap on the icon to access a certificate management utility for WPA or 802 1x if needed 32 Wi Fi Companioi yj Er af 4 52 C Pocket_PC DHF 216 351 250 160 Packets Sent 43 Packets Received 1020 socketcomm Duration 00 06 22 Quality Good
19. ck Next gt Socker Wito Compamon soltware for Windows Moble 2008 fiseillsiy Welcome to the InstallShield Wizard for Socket Wi Fi Companion Software for Windows Mobile 2003 The InstallShield Wizard will install Socket Wi Fi Companion Software for Windows Mobile 2003 on your computer To continue click Next 6 In the next two screens read the software license agreement and choose a file location for the software 7 In the Select Items to Install screen Wi Fi Companion will be selected by default If using a Socket WLAN card also select your version of the card then click Next gt Socket Wi ie Companion Software for Windows Mobile 2008 Instalishi Select Items to Install Select the features you want to install and deselect the features you do not want to install 2 C E500 Drivers o SDIO Wireless LAN go CF Wireless LAN Drivers Drivers Previous version Pate Previous version 8 Follow the instructions in the remaining wizard screens until installation is complete 9 Disconnect the mobile computer from the host PC 10 Soft reset the device by pressing the reset button Pocket PC with built in WLAN you must register the software Otherwise the software will expire in three days AN IMPORTANT If you installed Socket Wi Fi Companion on a No software registration is required for Socket Go Wi Fi CHAPTER 2 OPEN OR WEP ENABLED NETWORKS 9 Software Registration Software r
20. continue click Next 6 In the next two screens read the software license agreement and choose a file location for the software 7 In the Select Items to Install screen Wi Fi Companion will be selected by default If using a Socket WLAN card also select the correct driver for your version of the card then click Next gt Socket Wi ie Companion Software for Windows Mobile 2008 Instalishi Select Items to Install Select the features you want to install and deselect the features you do not want to install 2 a C E300 Drivers C E500 Drivers o SDIO Wireless LAN go CF Wireless LAN Drivers Drivers Previous version Pate Previous version 8 Follow the instructions in the remaining wizard screens until installation is complete 9 Disconnect the mobile computer from the host PC 10 Soft reset the device by pressing the reset button IMPORTANT If you installed Socket Wi Fi Companion on a Pocket PC with built in WLAN you must register the software Otherwise the software will expire in three days No software registration is required for Socket Go Wi Fi CHAPTER 4 WPA OR 802 1X PPC 2003 21 Software Registration Software registration is only required if you will be using Socket Wi Fi Companion on a Pocket PC with a built in WLAN radio 1 Register the software online at i a 4 1028 www socketcom com prodreg You will receive an activation code by email GMT 8 Pacific US v 3
21. creen tap Start Tools About E CHAPTER 4 WI FI COMPANION 43 5 The Trace Route test will begin For each successful hop the hop time host name and IP address are shown Tap Stop to stop the trace at any time or let the trace run until it is complete a 4 10 28 Q Target www 32 ltest com Max hops 20 Resolve IP YES F Pocket_PC origin bn 16 ms o 1 123 4 anynet net 11 2 123 121 31 arpea 2 1 ecient cea 3 aX Z MM4 UCB2 NET 101 102 103 104 F I 43 ms 4 l QWE RTY 987 6UI NET 22 2 22 2 Bee 55 UU jig 1 13 14 gt 6 When the trace is complete the Statistics dialog box will report the best hop worst hop average hop and number of timeouts Tap ok to close the box EF TraceRt ao e 4 10 28 Target www 32 ltest com Max hops 20 Resolve IP YES AYZ MM4 UCB2 NET 101 102 103 104 F pan 43 ms 4 QWE RTY 987 6UI NET SA 122 222 So 5554 Uuuuu net 11 12 13 14 To view the statistics again tap Tools Statistics To view the full host name for any of the hops simply tap on the hop in the list 123 45 678 9 tele anynet net 44 View Rates oe Note You can only view statistical rate information if the WLAN card is actively connected to a WLAN network 1 Whenever your device has connected to a WLAN the main screen of Wi Fi Companion will display the connection s data rate To view more comprehensive data rate information do eithe
22. d the product warranty You can track new product releases software updates and technical bulletins by visiting Socket s web page at www socketcom com Table of Contents 1 Introduction Socket Go Wi Fi Socket Wi Fi Companion System Requirements Go Wi Fi Product Registration Useful Links 2 Open or WEP Enabled Networks STEP 1 Install the Software STEP 2 Insert Go Wi Fi or Turn on WLAN Radio STEP 3 Start Wi Fi Companion STEP 4 Find and Connect to a WLAN STEP 5 Connect Automatically to Your Network 3 WPA or 802 1x Networks STEP 1 Prepare Network Information STEP 2 Install the Software STEP 3 Install Authentication Certificate s STEP 4 Insert Go Wi Fi or Turn on WLAN Radio STEP 4 Start Wi Fi Companion STEP 5 Find a WLAN and Create a Profile 4 Wi Fi Companion Turn Wireless Radio On Off View IP Addresses Find Networks Enable Power Save Install Personal Certificate for EAP TLS Manage Certificates Ping Trace Route View Rates View Graphs View Tables View Help Files APPENDICES A Specifications B Safety and Usage Tips C Network Information D General Troubleshooting E Technical Support 49 53 55 57 58 Limited Warranty Limited Software Warranty Regulatory Compliance Go Wi Fi 59 61 1 Introduction Socket s Wi Fi products for Windows Mobile are the perfect tools to connect to enterprise and public Wi Fi systems so you can access email the Internet and co
23. dows Explorer to access your Mobile Device and copy the root certificate into your Pocket PC Remember where you save the certificate Mobile Device 5 On your Pocket PC use File Explorer to navigate to the file location Tap on the certificate 6 A message will ask if you want to install the certificate Tap Yes Certificate gt Do you want to install My wi Documents Business ESP cer a certificate Boued by Acme AcmeCo WS Ca Newark Acme Wireless Acme EAP CA e If your network uses PEAP disconnect your Pocket PC from the host PC Soft reset the Pocket PC by pressing the reset button Now you are ready to proceed to page 23 to find a WLAN and create a profile e If your network uses EAP TLS you also need to install a personal client certificate 7 To install a personal certificate start Wi Fi Companion Tap Start Programs Wi Fi Companion tor I Fl Companion CHAPTER 4 WPA OR 802 1X PPC 2003 23 8 9 10 11 24 In the main screen of Wi Fi Companion tap on the keys icon if present Alternatively you can tap Tools Certificates Enroll Enter the User Password and Server as supplied by your network administrator In the User field enter your domain and user name in the format shown using a backslash V between the domain and user name Note In the Server field enter either the name or the IP address using standard dot notation of the server running Certi
24. e Remove and carefully re insert the card properly aligned in the card slot in the slot SYMPTOM My device is not receiving a valid IP address POSSIBLE REASONS SOLUTION The DHCP request was not Remove and reinsert the card or soft successful in receiving an IP reset the mobile computer address The SSID may be incorrect Check and re enter the SSID It is case sensitive Alternatively try using an SSID of any In Infrastructure operating mode Check with your company IT WEP encryption may not match department to confirm access point access point settings security settings SYMPTOM My device does not associate with an access point known to be within range POSSIBLE REASONS SOLUTION The SSID may be incorrect Check and re enter the SSID Try using an SSID of any In Infrastructure operating mode Check with your company IT WEP encryption may not match department to confirm access point access point settings security settings AP may require short preamble Change access point to long preamble APPENDIX E GENERAL TROUBLESHOOTING 57 Appendix E Technical Support If you have trouble using the WLAN software tap Start Help to view Help files For Wi Fi Companion you can also tap the Help button P for information about the open screen If you need further assistance with the Go Wi Fi card Socket has two technical support resources to help you Socket On Line Support Socket On Line
25. e at the bottom of the screen 46 View Tables lEs You can only view the statistical tables if the WLAN card is TIP actively connected to a WLAN network 1 In the main screen of Wi Fi Companion tap Statistics Tables Rates i i Graphs fen Tables 2 The Tables screen will appear displaying a table of comprehensive information about the current connection The table is divided into five screens IP TCP UDP ICMP and Interface Almost all of the information presented in the tables relates to performance and error counts ie Le EOIWLAN Tools all et dx 10 14 GD 7 LG Statistics Datagram send requests 133779 Datagrams received 112731 Received datagrams delivered 112682 Default TTL 128 Reassemble timeout 60 Received address errors 49 Datagrams with no route 13 Routes in routing table 13 Interfaces on computer IP Addresses on this computer Forwarding enabled Received header errors 4 Reset Refresh Tap on a column header to sort the data Reset Tap to reset the contents of the Current column to zero Refresh Tap to refresh the data of the open table By default the data will refresh every time you open a new table e g when you switch between the different tabs CHAPTER 4 WI FI COMPANION 47 View Help Files There are two ways to access Help files for Socket Wi Fi Companion 48 To view a list of all the Help files make sure Socket Wi Fi Companion is running and tap Start
26. e pees Uncheck Enter the Network key and Key index sania Key index io x Use the correct key length gt 802 1x tab Uncheck Use IEEE 802 1x network access control FA setuings dt eau and tap ok Configure Network Authentication T Use IEEE 802 1x network access control EAP type Smart Card or Certificate v Properties Network Key 802 1x CHAPTER 2 OPEN OR WEP ENABLED NETWORKS 15 If your device shows two tabs enter the following settings gt Authentication tab Data enc ryptio n Check Configure Network Authentication i Data encryption WEP Enabled Netwo rk Authentic ation Check if your network 1S C Network Authentication Shared mode set up for this In most cases you should uncheck H The Kev is provided for me automaticaly e The key is provided to me automatically Uncheck ee Enter the Network key and Key index Use the C Enable network access using IEEE 802 1 correct key length EaPtype TLE Properties e Enable network access using IEEE 802 1X Uncheck Tap ok Authentication STEP 5 Connect Automatically to Your Network 1 After you enter the settings and tap ok your device will automatically try to connect You may see the Socket status icon at the top of your screen change from networks available to networks out of range but configured a A 2 When your Pocket PC has connected the following will occur e The Socket status icon will c
27. ed or reexported a into or to a national or resident of a United States embargoed country or b to anyone on the U S Treasury Department s list of Specially Designated Nationals or the U S Department of Commerce s Table of Denial Orders By using the SOFTWARE you represent and warrant that you are not located in under control of or a national or resident of any such country or on any such list GOVERNMENT END USERS If the SOFTWARE is supplied to the U S Government the SOFTWARE is classified as restricted computer software as defined in clause 52 227 19 of the FAR The U S Government s rights to the SOFTWARE are as provided in clause 52 227 19 of the FAR CONTROLLING LAW AND SEVERABILITY This License shall be governed by the laws of the United States and the State of California If for any reason a court of competent jurisdiction finds any provision or portion thereof to be unenforceable the remainder of this License shall continue in full force and effect 60 Regulatory Compliance Go Wi Fi E300 E500 Socket Go Wi Fi is designed to be compliant with the rules and regulations in locations where they are sold and will be labeled as required This product is type approved users are not required to obtain license or authorization before using Radio Frequency Interference Requirements This device complies with part 15 of the FCC rules Operation is subject to the following conditions 1 This device may not ca
28. een of Wi Fi Companion 1 From the Wi Fi Companion main screen tap Tools Turn Radio OFF 2 The Socket status icon will disappear from the top of the screen and any active WLAN connections will cease When the radio is turned off all access to statistical screens will be disabled but the Show Networks Cert Enroll Manage Certificates Ping and Trace Route utilities will still be accessible Socket Go Wi Fi or WLAN radio built into your Pocket PC 1 Tap on the connection icon two arrows at the top of your screen In the bubble that appears tap Turn on flight mode 2 To turn the radio on again tap on the connectivity icon two arrows with an x In the bubble that appears tap Turn off flight mode 34 ae Wi Fi Companioi 4 m 5 07 d Pocket_PC p DHCP lt not assigned gt Turn Radio OFF IP Addresses WEP enabled socketcomm Duration 00 10 09 Quality Good 00 a0 F8 39 be eb Tools Statistics About AJ van Tools a amp 66 34 amp Connectivity Turn on flight mode To connect to either the Internet or work set up a new connection in Settings Settings 0 acme Duration 00 00 00 Quality Out of range 4 Tools Statistics About Ej View IP Addresses E You can only view IP address data if the WLAN card is actively TIP connected to a WLAN network 1 Whenever your device has connected to a WLAN the main screen of Socket Wi Fi Companion wi
29. egistration is only required if you will be using Socket Wi Fi Companion on a Pocket PC with a built in WLAN radio 1 Register the software online at Fy serti a 4 1028 www socketcom com prodreg You will receive an activation code by email GMT 8 Pacific US v 3 10 28 47 AM aly 4 1 2005 7 2 Make sure your Pocket PC s clock is set for the correct date or the registration code will be rejected Tap Start Settings Clock After adjusting the date tap ok 3 Start Wi Fi Companion Either turn on the WLAN radio of your Pocket PC to automatically launch the Wi Fi program or tap Start Programs Wi Fi Companion Companion 4 Tap on the Socket status icon at the top of your screen to view the main screen of Wi Fi Socket status icon Companion search mode EG Wi Fi Companioi A e 2 16 x 5 In the main screen of Wi Fi Companion tap About Pocket_PC at the bottom of the screen iE Networks available Tap here to configure networks PE A ae Wi Fi Companion 3 45 fok 6 At the bottom of the About screen tap Register Product Registration Registration To activate your copy of Wi Fi Companion please enter your registration key above then tap the OK button 7 In the Product Registration screen enter the code To obtain a registration key purchase a licensed copy of Wi Fi Companion From Socket you received by email Tap ok ahs ae eR www socketcom com 10 STEP 2 Insert Go Wi
30. et PC 2003 version your device may show two or three tabs at the bottom of the screen If your device shows three tabs enter the following settings gt Network Key tab fg Settings 4 4 3 43 e Authentication Select Open Bg a D Configure Network Authentication e Data Encryption Select WEP Authentication f i Data Encryption WEP e The Key is provided for me automatically e a a Check Netek key Key index gt 802 1x tab EF settings a 461253 e Use IEEE 802 1x network access control Gonfiggire Network aithentication Check Use IEEE 802 e EAP Type Select the correct EAP type for ees your network either PEAP or Smart Card or Certificate EAP TLS e When done tap ok Network Key 802 1x If your device shows two tabs enter the following settings gt Authentication tab EF settings E 4 10 29 o Data enc ryption WE p E nabled Check Configure Network Authentication a Data encryption WEP Enabled e Network Authentication Shared mode Uncheck L Network Authentication Shared mode The Key is provided for me automatically e The key is provided to me automatically Check e Enable network access using IEEE 802 1x Enable network access using IEEE 802 1 Check Select the correct EAP type for EAP type TLS your network When done tap ok Authentication Automatic Connection 1 After you enter the necessary security settings and tap ok your device will
31. fer to your Pocket PC manual Enter the settings needed to connect to your network Consult with your network administrator for help For a Network Information Form you can send to your network administrator refer to Appendix C 1 In the Configure Wireless Network screen Bases Sos Teton A ettings a x 4 7 20 fok enter the Network name SSID if it isn t Configure Wireless Network already provided The SSID is case sensitive Network name Connects to he Internet Connects to Select either The Internet or Work Note In most cases you should select The Internet For a VPN proxy server refer to your Pocket PC manual for instructions General Network Key 802 1 a 28 2 Follow the appropriate instructions for your type of network to enter the necessary security settings WPA Networks gt Network Key tab e Authentication Select the correct WPA bata Encryption type either WPA or WPA PSK The Key i Authentication Network key If using WPA PSK also enter the Network key The key length must be either 64 hex or 8 63 ASCII characters e Data Encryption Select TKIP Network Key aa LLL gt 802 1x tab e Use IEEE 802 1x network access control Check e EAP Type Select the type of EAP authentication used by your network either PEAP or Smart Card or Certificate EAP TLS When done tap ok 602 1 CHAPTER 4 WPA OR 802 1X PPC 2003 29 802 1x Networks Depending on your Pock
32. ficate Services on your network Tap Retrieve After your Pocket PC retrieves a personal certificate tap ok Disconnect the Pocket PC from the host PC Ag wiri Companion A m 3 51 xX p Pocket_PC Wi Fi Finder IP Addresses Power save Utilities gt Enroll Manage Tools Statistics About Ej Certificates Aia D Personal Certificate Enrollment User nE 1 STEP 4 Insert Go Wi Fi or Turn on WLAN Radio Insert Socket Go Wi Fi E300 E500 into the card slot or turn on the WLAN radio 0 If using Socket Go Wi Fi E300 E500 make sure the card is positioned correctly in the slot Do not use excessive force or damage may occur SsoSjoec If using a WLAN radio built into your Pocket PC refer to your Pocket PC manual for instructions Go Wi Fi Status Indicator LEDs E300 Link LED LED Behavior Meaning Radio disabled cannot transmit Slow flash Radio on not connected on ooms E500 LEDs LED Type LED Behavior Of Radio disabled cannot transmit Power G Flashing Radio on using Power Save Mode Green On Radio on not using Power Save Mode n Off Radio disabled cannot transmit Activity ll Slow flash Radio on no data traffic Amber Rapid flash Connected Faster flash denotes p greater network activity Note To remove the SD card from your Pocket PC first press the card into the slot A spring mechanism will push the card ou
33. g Systems RTOS please email developers socketcom com Interface Standards SDIO Standards Conformance Wi Fi Certified Enterprise Edition Meets 802 1x requirements Transmit Power Output 32 mW nominal 40 mW maximum Receiver Sensitivity 1 Mbps 91 dBm 11 Mbps 83 dBm APPENDIX A SPECIFICATIONS 49 Data Rate Complies with 802 11b specification to provide data rates up to 11 Mbps with range and throughput optimized by Dynamic Rate Scaling to 5 5 2 and 1 Mbps Frequency Range 2 4 2 5 GHz band Range Indoors Approx 300 feet typical office environment Outdoors Approx 1000 feet Access Protocol Carrier Sense Multiple Access with Collision Avoidance Protocol CSMA CA Security Encryption Authentication Hardware Support 40 64 bit and 128 bit WEP data encryption 802 1x with EAP TLS or PEAP Pocket PC 2003 only Wi Fi Protected Access WPA WPA with Pre Shared Key WPA PSK Software Included Socket WLAN CD Hardware Warranty Three years Certification Compliance FCC Part 15 Class B Industry Canada RSS210 Europe CE Mark R amp TTE Directive Australia C Tick 50 APPENDIX A SPECIFICATIONS Go Wi Fi E500 CF card Physical Characteristics CF Type I Size 56 6 x 42 8 x 3 3 mm Total Weight 13 6 g Operating Temperature 32 to 158 F 0 to 70 C Storage Temperature 5 to 185 F 15 to 85 C Power Consumption 3 3 V Supply Idle listening lt 20 mA Transmission 265 mA In
34. hange to 1 5 bars e The x will vanish from the connection icon e In Wi Fi Finder the WLAN will appear first in the list showing a signal tower with a green burst on top Note After you save a profile fora WLAN Wi Fi Companion will automatically try to connect to it whenever you insert the WLAN card or turn on the WLAN radio built into your Pocket PG 3 Tap ok to return to the main screen Socket Status Icons ul Associated or Connected Number of FE Searching for networks bars indicates signal strength d Networks available W Networks out of range but configured 16 Main Screen of Wi Fi Companion The screen content varies depending on your connection status Socket status icon Tap to access this screen from outside the utility Your device properties e Device name gt PPP p i I Fl LOMpPanial e IP address E al q a52 6 Internet ready e Packets sent and received The icon always appears regardless of connection status Pocket_PC DHF 216 351 250 160 Packets Sent 43 Packets Received 1020 Tap to access email the Internet ping or trace route Icon appears only when Internet access is ready Tap on the device icon to view more IP addresses Encryption status Data rate Tap on Tap on the icon to the icon to view 00 a0 F8 39 be eb access a certificate socketcomm signal strength and management utility Duration 00 06 22 data rate for WPA or 802 1x if
35. ll display the device s IP address labeled as either DHCP or static To view more comprehensive IP address information do either of the following e Tap on the device icon e Tap Tools IP Addresses 2 The IP Addresses screen will appear reporting Gateway DNS server DHCP server and other IP address assignments ne Wi Fi Companion y Er a 5 01 ok Li Addresses IP Address Subnet Mask 216 31 250 160 255 255 255 0 Note Lease information Gateway DNS Server i 216 31 250 1 a a appears only if a network WINS Server DHCP Server USES DHCP lt nok assigned gt 216 351 250 10 Domain Name socketcom corn Lease obtained 330 05 5 01 39 PM Lease expires 33105 1 01 39 AM MAC Adddress 00 0b 6c 1f 87 49 Device Name Pocket PC Renew Release 3 If your network uses DHCP the Renew and Release functions will be enabled at the bottom of the screen e Renew Tap to get a new IP address and or to update related lease data e Release Tap to release the IP address from the DHCP server CHAPTER 4 WI FI COMPANION 35 Find Networks 1 In the Wi Fi Companion main screen tap on the signal tower icon 4 Alternatively tap Tools Wi Fi Finder 2 The WLAN card will begin searching for networks in range qa Wi Fi Finder Searching for Networks A Please wait a Refresh New 3 After the search a list of discovered networks will be displayed Wi Fi Compania a ar di 4 55 tok
36. mpanion tap Tools Power save A Wi Fi Compani a ef 4 11 21 3 Pocket_PC DHCP 216 351 250 161 Packets Sent 17 Packets Received 27 WEP enabled Wi Fi Finder IP Addresses Power save Utilities Certificates Duality Good F839 be eb Exit Tools Statistics About 2 The Power Save screen will appear If desired check the box Manage the radio power automatically for automatic power management Wi Fi Companion will enable best performance when charging and best power savings when running on batteries Ea Wi Fi Companion 3 2 3 46 tok GP Power Save op Radio power Manage the radio power automatically Best power Best network savings performance Otherwise uncheck the box and use the slider to manually choose your power setting 3 Tap ok 38 Install Personal Certificate for EAP TLS Socket Wi Fi Companion a quick link to the Cert Enroll utility which helps you install a personal certificate required to connect to 802 1x networks running EAP TLS authentication 1 In the main screen of Wi Fi Companion tap Tools Certificates Enroll BG Wi Fi Companion Ek i 3 51 x iB Pocket_PC Wi Fi Finder IP Addresses Power save Utilities Certificates Enroll Manage Statistics About E 2 The Personal Certificate Enrollment screen will appear For help using the utility pleaser refer to Chapter 4 CHAPTER 4 WI FI COMPANION 39 Manage Certificates Windows Mobile 2003 i
37. n manually start the program by tapping 2 Wi Fi Start Programs Wi Fi Companion Companion 3 The main screen of Wi Fi Companion will appear BF Wi Fi Companio vi 2 16 x p Pocket_PC Networks available Tap here to configure networks pe 4 Tools Statistics About 12 STEP 4 Find and Connect to a WLAN 1 In the main screen of Wi Fi Companion tap on the tower icon or tap Tools Wi Fi Finder 2 Wi Fi Finder will list WLANs detected in range Tap on any WLAN in the list to view additional properties If desired tap on the Type or Sort by drop down menus to change how the list is displayed By default All types are displayed sorted by Name If your WLAN is not listed tap Refresh ae Wi Fi Companioi a en 45 4 55 D Tap to filter the list by type Wi Fi Finder r Tap to sort the list connection A WEP encryption z PE Taai ap on the 00 a1 b2 33 cd ef PAE AEE Tap on any listing to di 0 betanet AP Details expand details fi WEP encryption 0 gammanet A No encryption Tap and hold stylus on any listing to 20 deltanet i 3A WEP encryption manage profiles miki ypt and or connect 0 epsilonnet WA WPA TKIP encryption zetanet Refresh New E 4 Signal strength of strongest ail AP ad hoc radio E Channel number WEP encryption WPA PSK ky WPA TKIP or 802 1x Profile saved No encryption 802 11b 802 119 3 If Wi Fi Finder cannot find your WLAN because its
38. ncludes a built in utility for managing authentification certificates for WPA and 802 1x networks Socket Wi Fi Companion provides quick links to Microsoft s certificate management utility 1 In the main screen of Socket Wi Fi Companion you can quickly access the Microsoft certificate management utility by either of two methods e If the card is currently connected to a WLAN the security status icon will appear as a pair of keys if the correct security settings have been configured otherwise an error symbol will appear Tap on the icon m E e Tap Tools Certificates Manage Wi Fi Finder IP Addresses F Enroll Manage tatistics About E Power save Utilities Certificates 2 The Manage Certificates utility will appear For help installing certificates for WPA or 802 1x refer to Chapters 4 For more information about the certificate management utility refer to your Pocket PC manual AET Manage Certificates Use personal certificates to positively identify yourself to others Acme EAP CA 10 19 04 40 Ping Use Ping to perform an ICMP ping to another address on the network Ping is useful as a diagnostic tool to establish Layer 3 connectivity to another network node In the continuous ping mode it can also be used as a site survey tool to determine the edge of WLAN range or to look for spots with no coverage dead spots 1 In the main screen of Wi Fi Companion tap Tools Utilities Ping
39. o liquid moisture or extreme humidity e Do not expose this product to extreme high or low temperatures e Do not drop throw or try to bend this product as rough treatment could damage it e Do not attempt to disassemble this product a broken seal will void the warranty The product does not contain consumer serviceable components Should your Go Wi Fi need service please contact Socket technical support at support socketcom com e Treat this product with care Keep in a clean dry and dust free place e Changes or modifications of this product not expressly approved by Socket may void the user s authority to operate the equipment Antenna Care Do not place a metallic shield around your Go Wi Fi card since it will reduce the radio transmission efficiency Efficient Use For optimum performance please make sure that there is no metallic surrounding your Go Wi Fi Driving RF energy may affect some electronic systems in motor vehicles such as car stereo safety equipment etc Check with your vehicle manufacturer s representative to be sure that your Go Wi Fi will not affect the electronic system in your vehicle Aircraft e Turn off the Go Wi Fi before boarding any aircraft e To prevent interference with communications systems you must not use your Go Wi Fi card while the plane is in the air e Do not use it on the ground without permission from the crew APPENDIX B SAFETY AND USAGE TIPS 53 Radio Frequenc
40. psilonnet IA WPA TKIP encryption zetanet Refresh New i Signal strength of strongest il AP ad hoc radio E Channel number WEP encryption WPA PSK ky WPA TKIP or 802 1x Profile saved No encryption If desired tap on the Type or Sort by drop down Type v Name v Infrastructure Ad Hoc Preferred All menus to change how the list is displayed By default All types are displayed sorted by Name If your WLAN is not listed tap Refresh 3 If Wi Fi Finder cannot find your WLAN because its SSID is hidden tap New to create a new profile for your network CHAPTER 4 WPA OR 802 1X PPC 2003 2 icon Wi Fi Companion may have already connected to it indicated by a tower icon with a 1 green burst on top 4 If your WLAN has a profile indicated by a folder i To connect toa WLAN with a profile tap and i a eaa By hold your stylus on the WLAN in the list In socketwi Edit profile m A imaa oeetcortte_ BE the pop up menu tap Connect 5 If your WLAN does not have a profile no folder 0 socketcomm icon tap and hold your stylus on the WLAN in ERN Get Connected Y the list then tap Get connected to create a profile TAEDE Ay for the selected SSID Creating a WLAN Profile After you tap New or Get connected in Wi Fi Finder you will be directed to Wireless Zero Config WZC the wireless connection editor built into Windows Mobile to create a WLAN profile For help with WZC please re
41. r of the following e Tap on the data rate icon e Tap Statistics Rates Rates Graphs Tables Statistics 4b 2 The Rates screen will appear reporting the current signal strength signal quality and a history of the relative number of packets sent at the four possible 802 11b connection speeds Additionally the screen shows the current BSSID and connection duration Tools FFIWLAN Tools ill e 4x 4 06 GD Signal ikuity The green arrow 11 E lt indicates the current 0 100 network speed 3 By default the Pocket PC will refresh the rate information every second To configure the refresh rate to something different tap Configure at the bottom of the screen CHAPTER 4 WI FI COMPANION 45 View Graphs ity You can only view the statistical graphs if the WLAN card is actively connected to a WLAN network TIP 1 In the main screen of Wi Fi Companion tap Statistics Graphs 2 The Graphs screen will appear displaying scrolling line graphs of the signal quality link quality link speed and sent and received data rates Two numbers are reported with each graph the current value displayed on the left side after the graph title and the maximum value displayed on the far right For the Sent and Received graphs the maximum value may change 3 By default the Pocket PC will refresh the graph information every second To configure the refresh rate to something different tap Configur
42. rporate servers from your favorite Pocket PC socket Go Wi Fi The Socket Go Wi Fi wireless LAN cards use Direct Sequence Spread Spectrum DSSS technology at 2 4 2 5 GHz conform to IEEE 802 11b specifications and are Wi Fi Certified to interoperate with other W1 Fi products Spread spectrum communication provides a high capacity network and data rates up to 11 Mbps enable quick downloads The cards work with these types of WLAN security e Open systems e 40 64 bit or 128 bit WEP encryption e 802 1x with EAP TLS or PEAP e WPA and WPA PSK Pocket PC 2003SE only There are two versions of Socket Go W1 F1 e E300 Secure Digital SD card e E500 CompactFlash CF card E300 Socket Wi Fi Companion Socket Wi Fi Companion is an intuitive and graphical utility for Pocket PC 2003 2003SE devices with either the Socket Go Wi Fi E300 E500 or a built in WLAN radio Companion The software enables you to find WLANs in range and view their properties in detail and connect whenever your favorite networks are available You can even manage power settings to maximize battery life Plus diagnostic tools and connection statistics are provided for advanced users CHAPTER 1 INTRODUCTION 5 System Requirements Go Wi Fi Minimum device requirements for Go Wi Fi E300 SD card e Pocket PC 2003 2003SE with available SDIO slot e SDIO Now software from BSQUARE in ROM Note For information about support for MontaVista Linux
43. t _ Hexadecimal Key length must be 64 characters L_ ASCH Key length must be 8 63 characters APPENDIX D TROUBLESHOOTING WEP ENCRYPTION 55 E F 802 1x Authentication only IMPORTANT Get the required authentication certificate s from your network administrator Specify the following 802 1x settings Authentication EAP TLS May appear as Smart Card or Certificate in configuration menu _ PEAP User name Server network login certificate server Password Domain 4 Does the network require that you use a static IP address _ NO If No then you do not need any of the settings below _ YES If Yes then please specify the following a Mobile Computer IP address ___ b Subnet Mask ___ c Gateway d DNS e WINS For Remote ActiveSync Only If your server does NOT have use WINS services use the IP address of the host PC instead of a WINS address 56 APPENDIX D TROUBLESHOOTING WEP ENCRYPTION Appendix D General Troubleshooting SYMPTOM My device does not recognize the Socket Go Wi Fi after insert it POSSIBLE REASONS SOLUTION The card driver was not installed Install the software properly or installed incorrectly SYMPTOM The Socket status icon doesn t appear after insert the card into my Pocket PC POSSIBLE REASONS SOLUTION Your mobile computer may be Remove the WLAN Card Soft reset the frozen device by pressing the reset button The WLAN card may not b
44. t Do not remove the card by simply pulling it or damage may occur CHAPTER 4 WPA OR 802 1X PPC 2003 25 STEP 4 Start Wi Fi Companion 1 After you insert the WLAN card or turn on the E WLAN radio of your Pocket PC Wi Fi Companion will automatically launch indicated Socket status icon by the Socket status icon at the top of the screen search mode 2 Tap on the icon The icon varies depending on your connection status Alternatively you can manually start the program by tapping 2 Wi Fi Start Programs Wi Fi Companion Companion 3 The main screen of Wi Fi Companion will appear BF Wi Fi Companio vi 2 16 x p Pocket_PC Networks available Tap here to configure networks pe 4 Tools Statistics About 26 STEP 5 Find a WLAN and Create a Profile 1 In the main screen of Wi Fi Companion tap on the tower icon or tap Tools Wi Fi Finder 2 Wi Fi Finder will list WLANs detected in range Tap on any WLAN in the list to view additional properties Tap to filter the list by type g Wi Fi Finder an Tap to sort the list Current FE o alphanet connection WEP encryption j ee def Tap on the MAC lt address line to view Tap on any listing to U 0 betanet AP Details expand details fF WEP encryption 0 gammanet A No encryption Tap and hold stylus on any listing to 20 deltanet P l manage profiles fh WEP encryption and or connect 0 e
45. ter the return shipping date or for the duration of the original warranty period whichever is greater This warranty does not cover the replacement of products damaged by abuse accident misuse or misapplication nor as a result of service or modification other than by Socket SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING DAMAGE TO PROPERTY AND TO THE EXTENT PERMITTED BY LAW DAMAGES FOR PERSONAL INJURY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not allow limitation of implied warranties or the exclusion or limitation of incidental or consequential damages so that the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state This product may contain fully tested recycled parts warranted as if new For warranty information email info socketcom com 99 Limited Software Warranty LIMITED WARRANTY SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE CUSTOMER REMEDIES SOCKET S entire liability and your exclusive remedy shall be at SOCKET S option either a return of the price paid or b replacement of the SOFTWARE which does not meet SOCKET S Limited
46. terface Standards CompactFlash Interface CompactFlash Type I With CompactFlash to PC Card Adapter PCMCIA Type II Standards Conformance Wi Fi Certified Enterprise Edition Meets 802 1x requirements Output Power 40 mW maximum Data Rate Complies with 802 11b specification to provide data rates up to 11 Mbps with range and throughput optimized by Dynamic Rate Scaling to 5 5 2 and 1 Mbps Frequency Range U S Europe and Japan product covering 2 4 2 5 GHz programmable for different country regulations Range Approx 300 feet typical office environment Access Protocol Carrier Sense Multiple Access with Collision Avoidance Protocol CSMA CA Security Encryption Authentication Hardware Support 40 bit and 128 bit WEP data encryption 802 1x with EAP TLS or PEAP Wi Fi Protected Access WPA WPA PSK Pre Shared Key Operating System Support Windows Mobile for Pocket PC 2003 2003SE Software Compatibility Windows COM port Software Included Installation CD Warranty CompactFlash Card Three years APPENDIX A SPECIFICATIONS 51 Certification Compliance FCC Part 15 Class B ETS 300 328 ETS 300 826 CompactFlash Spec 2 0 TX Maximum Radiated EIRP U S FCC Part 15 247 Europe ETS 300 328 Canada IC RSS210 TX Out of Band Emissions U S FCC Part 15 247 15 205 15 209 Europe ETS 300 328 52 APPENDIX A SPECIFICATIONS Appendix B Safety and Usage Tips Product Care e Do not expose this product t
47. twork ask your network administrator for the event log and access point log if supported Send the log s to Socket technical support with your request for help e TIP 58 APPENDIX F TECHNICAL SUPPORT Limited Warranty Socket Communications Incorporated Socket warrants this product against defects in material and workmanship under normal use and service for the following period from the date of purchase Plug in card Three years Incompatibility is not a defect covered by Socket s warranty During the warranty period Socket will at its option repair or replace the defective product at no charge when furnished with proof of retail purchase provided that you deliver the product to Socket or to an authorized Socket Service Center The returned product must be accompanied by a return material authorization RMA number issued by Socket or by Socket s Authorized Service Center If you ship the product you must use the original container or equivalent and you must pay the shipping charges to Socket Socket will pay shipping charges back to any location in the contiguous United States This warranty applies only to the original retail purchaser and is not transferable Socket may at its option replace or repair the product with new or reconditioned parts and the returned product becomes Socket s property Socket warrants the repaired or replaced products to be free from defects in material or workmanship for ninety 90 days af
48. ur device should not be placed in municipal waste Please check local regulations for disposal of electronic products 62 6410 00170 J Socket Communications Inc 7 2005 Printed in U S A
49. use harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment is also ETS 300 328 and ETS 300 826 compliant These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user may try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna of the radio or television e Increase the distance separating the equipment and the receiver e Connect the equipment to an outlet on a different branch circuit than that of the receiver e Consult the dealer or an experienced radio TV technician for help The user may find the following booklet helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C
50. ws Internet Information Service IIS e Windows Internet Authentication Service IAS e Windows Certification Authority CA with automatic approval and correct Pocket PC certificate format via MS certificate template e Access point configured only for WPA or 802 1x e no multi mode support or static 128 bit WEP keys Prepare Security Settings If the network is compatible ask the administrator for the necessary security settings O Wireless network name known as SSID case sensitive Authentication type user name password domain Pre Shared Key key format hex or ASCII Use of either DHCP or Static IP to assign IP addresses Authentication permission restrictions e g domain administrators only DOCULO For a Network Information Form that you can send to your network administrator go to any of the following e Appendix C of this User s Guide e Docs folder on the CD e Visit ftp ftp socketcom com wlan WLAN_NetworkForm txt If your network only allows domain administrators to authenticate ask e your network administrator to assign you this privilege Obtain Authentication Certificate s Q Ask the network administrator for a copy of the root certificate from a Trusted Root Authority no intermediary authority if required Installation instructions begin on the next page EAP TLS only You also need to set up a cabled connection to the network to install a personal certificate Installation instructions begin
51. y Exposure Your Go Wi Fi is a radio transmitter and receiver When in operation it communicates with 802 1 1b equipped devices by receiving and transmitting radio frequency RF magnetic fields in the frequency range 2 4 to 2 5 GHz The maximum output power of the radio transmitter is 100 mW The Go Wi Fi unit is designed to be in compliance with the RF exposure limits set by national authorities and international health agencies when installed or used separately from other antennas or radio transmitters Operation of this device excludes body worn holsters belt clips or similar operating configurations as described in the FCC filing 54 APPENDIX B SAFETY AND USAGE TIPS Appendix C Network Information Consult with your network administrator or have them complete this form 1 What is the network s wireless network name known as SSID Note The name is case sensitive maximum length 32 characters What type of security does your WLAN use Check one of the boxes A F below A L Open System no settings needed proceed to Question 4 B L_ WEP 40 C L_ WEP 128 D _ WPA PSK E _ WEP PEAP F __ WEP EAP TLS If you checked B C D E or F please provide the necessary settings B What is the WEP 40 key 40 bit 10 characters C What is the WEP 128 key What is the key index 128 bit 26 characters Key index 1 2 3 or 4 D What is the WPA PSK key What is the key format Key Key Forma

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