SMC Networks SMCWHS-POS User's Manual
Contents
1. Networks SMCWHS POS Information furnished by SMC Networks Inc SMC is believed to be accurate and reliable However no responsibility is assumed by SMC for its use nor for any infringements of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice SMC Networks Inc 38 Tesla Irvine CA 92618 All rights reserved Printed in Taiwan Trademarks SMC is a registered trademark and EliteConnect is a trademark of SMC Networks Inc Other product and company names are trademarks or registered trademarks of their respective holders LIMITED WARRANTY Limited Warranty Statement SMC Networks Inc SMC warrants its products to be free from defects in workmanship and materials under normal use and service for the applicable warranty term All SMC products carry a standard 90 day limited warranty from the date of purchase from SMC or its Authorized Reseller SMC may at its own discretion repair or replace any product not operating as warranted with a similar or functionally equivalent product during the applicable warranty term SMC will endeavor to repair or replace any product returned under warranty within 30 days of receipt of the product The standard limited warranty can be upgraded to a Limited Lifetime warranty by registering n2. RJ 11 socket for Cash Drawer s Connection 9 C Loading Paper Roll 1 Open the top cover by 2 Place the paper rollin 3 Close the top cover lifting firmly from the the paper compartment and make sure the indented hold spaces Make sure that the lead roller sits firmly on top located on the front left ing end of the paper roll of the leading end of and right side of the is fed from the bottom of the paper roll cover the roll Pull the leading end of the paper roll past the front panel of the printer 3 Self Test of the Printer Power up the printer while pressing and holding down the Online button Power Indicator comes on and Error Indicator goes out Release the Online button The printer prints out a successful test page Error Indicator turns back on SELFTEST Interface Centronics I amp 0123456789 ABCDEFGHI JKLMNOPQRSTUVWXYZ abcdefghi jk Imnopar stuvwxyz 1 Ep x AAMAAANANAANAAANANAANAAANANAA SELFTEST OK 4 Using the Printer A Connecting the Mini POS Ticket Printer to the Wireless Hotspot Gateway Locate an optimum location for the printer In most instances the best place for the printer is close to the keypad and Hotspot Gateway Using the Y type cable provided as shown in Figure 1 connect the 7 pin serial PS 2 cable end to the keypad shown as Figure 2 C a Fig 1 Y cable Fig 2 Connect Y cable to keypad Then connect the 9 pin
3. female cable end to the Hotspot Gateway serial port shown as Figure 3 Fig 3 Connect Y cable to Hotspot Gateway serial port Using the printer cable provided as shown in Figure 4 connect the 25 pin cable end of the printer cable to the printer shown in Figure 5 we Ow Fig 4 Printer cable Fig 5 Connect 25 pin cable to the printer Then connect the 9 pin end of the cable to the Y type cable s 9 pin male connector shown in Figure 6 IK n Fig 6 Connect the printer cable to the Y cable Connect the AC power adapter to the printer s power socket and the other end to the electrical outlet OWS NOTE Use of a different adapter may result in product damage B Configuring the Wireless Hotspot Gateway and Printer for Ticket Printing Detailed instructions can be found in the EliteConnect 2 4GHz 802110 Wireless Hotspot Gateway User Guide Please see sections 1 8 6 to 1 8 6 3 5 Specifications A Physical Characteristics Print Method Paper Width Effective Print Width 48mm Print Speed Print Head Print density 384 dots line or 8 dots mm Print dot space 0 125 mm Print life 5O km Overheat suspension protection Interface Serial Dsub 25 pin female connecter 9600 bps none 8 bits 1 stop bit RTS CTS and Xon Xoff protocol Interface Parallel Dsub 25 pin male connecter 8 bits BUSY protocol Cash Drawer Port Net Weight 740 g without cable and paper roll Hum
4. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help EC Conformance Declaration Class A SMC contact for these products in Europe is SMC Networks Europe Edificio Conata Il Calle Fructu s Gelabert 6 8 20 4a 08970 Sant Joan Despi Barcelona Spain This information technology equipment complies with the requirements of the Council Directive 89 336 EEC on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility and the amend ments in the Council Directive 92 31 EEC 93 68 EEC For the evaluation of the compliance with these Directives the
5. following standards were applied RFI Emission o Limit class A according to EN 55022 1998 Al 2000 Limit class A for harmonic current emission according to EN 61000 3 2 2000 Limitation of voltage fluctuation and flicker in low voltage supply system according to EN 61000 3 3 1995 A1 2001 Immunity Product family standard according to EN 55024 1998 Al 2001 Electrostatic Discharge according to EN 61000 4 2 1995 A1 2001 Contact Discharge 4 kV Air Discharge 8 kV e Radio frequency electromagnetic field according to EN 61000 4 3 1995 5 A1 2001 80 1000 MHz with 1 kHz AM 80 Modulation 3 V m Electrical fast transient burst according to EN 61000 4 4 1995 Al 2001 AC DC power supply 1 kV Data Signal lines 0 5 kV Surge immunity test according to EN 61000 4 5 1995 A1 2001 AC DC Line to Line 1 kV AC DC Line to Earth 2 kV Immunity to conducted disturbances Induced by radio frequency fields EN 61000 4 6 1996 A1 2001 0 15 80 MHz with 1 kHz AM 80 Modulation 3 V m Power frequency magnetic field immunity test according to EN 61000 4 8 1993 A1 2001 1 A m at frequency 50 Hz Voltage dips short interruptions and voltage variations immunity test according to EN 61000 4 11 1994 1 2001 95 Reduction 10 ms 30 Reduction 500 ms gt 95 Reduction 5000 ms LVD EN 60950 A1 1992 A2 1993 A3 1993 A4 1995 A11 1997 Industry Canada Class A This digital apparatus doe
6. und Warnungen die sich am Ger t befinden sind zu beachten 6 11 Wird das Ger t ber einen l ngeren Zeitraum nicht benutzt sollten Sie es vom Stromnetz trennen Somit wird im Falle einer berspannung eine Besch digung vermieden 12 Durch die L ftungs ffnungen d rfen niemals Gegenst nde oder Fl ssigkeiten in das Ger t gelangen Dies k nnte einen Brand bzw elektrischen Schlag ausl sen 13 ffnen sie niemals das Ger t Das Ger t darf aus Gr nden der elektrischen Sicherheit nur von authorisiertem Servicepersonal ge ffnet werden 14 Wenn folgende Situationen auftreten ist das Ger t vom Stromnetz zu trennen und von einer qualifizierten Servicestelle zu berpr fen a Netzkabel oder Netzstecker sind besch digt b Fl ssigkeit ist in das Ger t eingedrungen c Das Ger t war Feuchtigkeit ausgesetzt d Wenn das Ger t nicht der Bedienungsanleitung entsprechend funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen e Das Ger t ist gefallen und oder das Geh use ist besch digt f Wenn das Ger t deutliche Anzeichen eines Defektes aufweist 15 Zum Netzanschlu dieses Ger tes ist eine gepr fte Leitung zu verwenden F r einen Nennstrom bis 6A und einem Ger tegewicht gr er 3kg ist eine Leitung nicht leichter als HOSVV F 3G 0 75mm2 einzusetzen Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 betr gt 7OdB A oder weniger EliteConnect Mini POS Ticket Prin
7. NTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PROD UCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PER SON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHO RIZED ATTEMPTS TO REPAIR OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZ ARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CON TRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTER RUPTION OF ITS PRODUCTS EVEN IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITA TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS SMC will provide warranty service for one year following discontinuance from the active SMC price list Under the limited lifetime warranty internal and external power supplies fans and cables are covered by a standard one year warranty from date of purchase SMC Netwo
8. ew products within 30 days of purchase from SMC or its Authorized Reseller Registration can be accomplished via the enclosed product registration card or online via the SMC Web site Failure to register will not affect the standard lim ited warranty The Limited Lifetime warranty covers a product during the Life of that Product which is defined as the period of time during which the prod uct is an Active SMC product A product is considered to be Active while it is listed on the current SMC price list As new technologies emerge older tech nologies become obsolete and SMC will at its discretion replace an older product in its product line with one that incorporates these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC product A list of discontinued products with their respective dates of discontinuance can be found at http www smc com index cfm action customer_service_warranty All products that are replaced become the property of SMC Replacement products may be either new or reconditioned Any replaced or repaired product carries either a 30 day limited warranty or the remainder of the initial warranty whichever is longer SMC is not responsible for any custom software or firmware configuration information or memory data of Customer contained in stored on or integrated with any products returned to SMC pursuant to any warranty Products returned to SMC should have a
9. idity 10 80 RH B Printer Font ASCII Character 12 x 24 dots 1 25 mm W x 3 00 mm H Print Commands ESC POS C Print Paper Model Number TF50OKS E Japan Paper Co Ltd AF50KS E JUJO Thermal Parameters Width 57 5 0 5 mm Max diameter 50 mm Thickness 53 60 g m2 6 Pinouts A Serial Connection Printer Dsub 25 pin POS Dsub 25 pin POS Dsub 9 pin Serial Socket Serial Socket Serial Socket 6 DSR 6 20 DTR 20 7GND7 5CTS5 8 DCD 8 3RXD3 B Parallel Connection Pin Signal Pin Signal 1 STB 15 N C 2 DATAI 16 N C 3 DATA2 17 N C 4 DATA3 18 25 GND 5 DATA4 6 5 7 DATA6 8 DATA7 9 DATA8 10 ACK 11 BUSY 12 GND 13 SEL 14 ERR C Power Input bs OFF Inner pin 7 5V 3 54 PRP 058 requires DC 7 5V 2 0A power D Cash Drawer Port Pin Signal N C Drive Signal Drive Signal DC 12V DC 12V N C Description Cash drawer drive signal output Cash drawer drive signal output Output power Output power 7 Command Set No Command Code Function Description 2 ESC Jn 1B 4A n Prints out buffer and advances n lines 18 lt n lt FF 4 ESC3n 1B 33 n Sets line space to dots n 30 default OB lt n lt FF 5 ESC 1B 21 Sets fond size 00 default n 00 10 10 double height 20 30 n 20 double width n 30 double height and double width This command gets overridden by ESC DC4 command Sets double width printing for all character
10. ny customer installed accessory or add on components such as expansion modules removed prior to returning the product for replacement SMC is not responsible for these items if they are returned with the product Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC Proof of purchase may be required Any product returned to SMC without a valid Return Material Authorization RMA number clearly marked on the outside of the package will be returned to customer at customer s expense For warranty claims within North America please call our toll free customer support number at 800 762 4968 Customers are responsible for all shipping charges from their facility to SMC SMC is responsible for return shipping charges from SMC to customer WARRANTIES EXCLUSIVE IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION AT SMC S OPTION THE 2 FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS SMC SHALL NOT BE LIABLE UNDER THIS WARRA
11. o computer or peripheral devices Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator amp your body This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils umeriques de Classe B prescrites dans la norme sur le material brouilleur Appareils Numeriques NMB 003 edictee par l Industrie Compliances FCC Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules
12. rks Inc 38 Tesla Irvine CA 92618 Warranty in EMEA and Asia Pacific For details regarding warranty in EMEA and Asia Pacific please contact your country sales representative All contact information can be found at www smc com Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiated radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tel evision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution To assure continued compliance example use only shielded interface cables when connecting t
13. s subsequent to the command in a line This command gets overridden by LF CR or ESC DC4 command if ESC DC4 1B 14 Resets to default font size 8 ESCc5n 1B 63 35 Enables Feed amp Online buttons 00 default 00 lt n lt 01 Disables Feed amp Online buttons 01 The buttons get enabled automatically when paper roll being loaded 9 ESC mni 1B 2 m nl Sets dot matrix n2 di dx n2 di dx 01 8 dots double density m 01 21 21 24 dots double density OO lt n1 lt FF n1 256 n2 total number of horizontal dots n2 00 01 d 1 to print the dot OO lt d lt FF d O not to print the dot x denotes the data number x n1 256 n2 when m 01 1 256 2 3 when m 21 10 ESC 1B 40 Initializes printer and sets all defaults 1 ESCp 1B 70 m Controls cash drawer m n1 n2 ni n2 nl is the time for attracting micro switch m 00 n2 is the time for starting next attractive Ol lt ni lt n2 command attractive time interval ni 2ms ni lt n2 lt FF response time interval n2 2ms FOR TECHNICAL SUPPORT CALL From U S A and Canada 24 hours a day 7 days a week 800 SMC 4 YOU Phn 949 679 8000 Fax 949 679 1481 From Europe Contact details can be found on www smc europe com or www smc com INTERNET E mail addresses techsupport smc com european techsupport smc europe com Driver updates http www smc com index cfm action tech_support_drivers_downloads World Wide Web http www smc com http www smc europe com For Literat
14. s not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Cet appareil num rique respecte les limites de bruits radio lectriques applic ables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le min ist re des Communications Wichtige Sicherheitshinweise Germany 1 Bitte lesen Sie diese Hinweise sorgf ltig durch 2 Heben Sie diese Anleitung f r den sp teren Gebrauch auf 3 Vor jedem Reinigen ist das Ger t vom Stromnetz zu trennen Verwenden Sie keine Fl ssigoder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu Bsteckdose soll nahe dem Ger t angebracht und leicht zug nglich sein 5 Das Ger t ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Die Bel ftungs ffnungen dienen der Luftzirkulation die das Ger t vor berhitzung sch tzt Sorgen Sie daf r da diese ffnungen nicht abgedeckt werden 8 Beachten Sie beim Anschlu an das Stromnetz die Anschlu werte 9 Verlegen Sie die Netzanschlu leitung so da niemand dar ber fallen kann Es sollte auch nichts auf der Leitung abgestellt werden 10 Alle Hinweise
15. ter Table of Contents 1 Unpacking A Standard Package Indicators and Connections A Front Panel of the Printer B Rear View of the Printer C Loading Paper Roll Self Test of the Printer Using the Printer A Connecting the Mini POS Ticket Printer to the Wireless Hotspot Gateway B Configuring the Printer for Ticket Printing Specifications A Physical Characteristics B Printer Font C Print Paper Pinouts A Serial Connection B Parallel Connection C Power Input D Cash Drawer Port Command Set 1 Unpacking A Standard Package 1 EliteConnect Mini POS Ticket Printer 1 piece 2 Control Keypad 1 piece 3 User s Guide 1 piece 4 Y Cable 1 piece 5 Printer Cable 1 piece 6 Power Adapter 7 5 VDC output 1 piece 7 Power Cord 1 piece 8 Paper Roll 1 piece 2 Indicators and Connections A Front Panel of the Printer Power Indicator Shows power on off status Error Indicator Shows error status On Printer is on line Off Printer is off line Blinking 160 ms interval out of paper 300 ms interval print head overheated Wait till print head cools off then resume printing The error indicator stops blinking when the temperature drops below 40 C Feed Button Advances paper ro e button Is Inoperable when error indicator blinks Online Button Switches printer online or offline B Rear Panel of the Printer Power ON OFF switch DC power jack Dsub 25 pin female connector
16. ure or Advertising Response Call U S A and Canada 800 SMC 4 YOU Spain 34 91 352 00 40 Fax 949 679 1481 Fax 34 93 477 3774 UK 44 0 1932 866553 Fax 44 0 118 974 8701 France 33 0 41 38 32 32 Fax 33 0 41 38 01 58 Italy 39 0 3355708602 Fax 39 02 739 14 17 Benelux 31 33 455 72 88 Fax 31 33 455 73 30 Central Europe 49 0 89 92861 0 Fax 49 0 89 92861 230 Nordic 46 0 868 70700 Fax 46 0 887 62 62 Eastern Europe 34 93 477 4920 Fax 34 93 477 3774 Sub Saharan Africa 216 712 36616 Fax 216 71751415 North West Africa 34 93 477 4920 Fax 34 93 477 3774 CIS 7 095 7893573 Fax 7 095 789 357 PRC 86 10 6235 4958 Fax 86 10 6235 4962 Taiwan 886 2 87978006 Fax 886 2 87976288 Asia Pacific 65 238 6556 Fax 65 238 6466 Korea 82 2 553 0860 Fax 82 2 553 7202 Japan 81 45 224 2332 Fax 81 45 224 2331 Australia 61 2 8875 7887 Fax 61 2 8875 7777 India 91 22 8204437 Fax 91 22 8204443 If you are looking for further contact information please visit www smc com or www smc europe com SMC Networks 38 Tesla Irvine CA 92618 Phone 949 679 8000 Model Number SMCWHS POS
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