Sierra Wireless RAVEN 20080605 User's Manual
Contents
1. Introduction to the Raven XE Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility This utility will allow you to get a log file of the Raven XE activity which you can then send to Sierra Wireless support or erase the current configuration completely Welcome a _ SIERRA WIRELESS maant OF THE WIMP ORE mac Welcome to Sierra Wireless s ModemDoctor This application can be used to perform several diagnotics or troubleshooting actions Select an action to perform Download diagnostics data Erase the modems non volatile data Put the modem in SOS mode Downloads diagnostic data including the contents of the modem s NVRAM from the attached modem which can be sent to Sierra Wireless support to aid in troubleshooting cm Figure 1 4 Modem Doctor Connecting to your cellular provider The Raven XE uses your cellular provider as an ISP Internet Service Provider to connect you to the Internet Steps of a connection 1 Your Raven XE establishes a PPP Point to Point Protocol or dial up connection link to the your cellular provider network also called registering on the network and receives an IP address 2 When your Raven XE has received its IP address from your cellular provider a connection to the Internet or the cellular network is also available for computers or other devices connected directly to the Raven XE The Raven XE will perform routing for al2. LED Indicators Network Signal e Activity 11 Rev 1 0 Oct 09 Power Reset Button Specifications 12 Rev 1 0 Oct 09 Specifications Power Connector Power connector Digital Input Output cite DIN 2 W Relay Out 1 1 Ground Power Configuration terminology in ACEmanager Figure 2 1 Power Connector not to scale Warning Explosion Hazard Do not disconnect equipment unless power has been switched off or the area is known to be non hazardous Note Raven XE VO Port 4 is software configurable 13 3 Activating Raven XE on your cellular provider Installing the SIM e Configuring the APN Rev 1 0 Oct 09 This chapter provides step by step directions for activating your Raven XE on your cellular provider s network Installing the SIM The Subscriber Identity Module SIM in the Raven XE is a smartcard that securely stores the key identifying a cellular subscriber Generally you will only need to install a SIM once in the life of the modem and it may be pre installed by your Sierra Wireless Representative 1 Before you start If the SIM was pre installed unless you need to set a custom APN activation of your modem is complete Cellular Account Required e Cellular Account Required To use your modem you need to have a SIM with an active account in a data plan with your cellular provider EDGEor HSUPA HSDPA Software Required e AceManager Graphical in
3. Rev 1 0 Oct 09 15 Activating Raven XE on your cellular provider Figure 3 2 Sample of the SIM card 3 Insert the SIM a Gently press the SIM card to click it into place Tip 7he top of the card faces the bottom of the modem Note The card and SIM may be a different color than these examples po HERD W eps ALEN 34 i i WNE do LONDONS TIL li EI Figure 3 3 Insert SIM in to the modem 4 Finishing the SIM installation When the faceplate is replaced and secured the installation of the SIM is complete Secure the front of the Raven XE with the screws Rev 1 0 Oct 09 16 Rev 1 0 Oct 09 Activating Raven XE on your cellular provider Configuring the APN The APN Access Point Name is the way your modem knows how it will be communicating with the network The APN allows custom IP addressing and tailoring your company s wireless IP solution to meet the security and IP addressing requirements of your applications Note Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs Only if you have a Static or Custom IP address should you need to configure a custom APNSs The default APN is Internet If you need a different APN use ACEmanager to configure it 17 4 Hardware Installation of the Raven XE Connecting to Power Connecting to a Computer or other Device Indicator Lights Mounting Note During instal
4. and provides an always on always aware intelligent connection for mission critical applications ALEOS enables e Persistent Network Connectivity e Over The Air OTA Upgrades e Wireless Optimized TCP IP e Real Time Notification e Packet Level Diagnostics e Device Management Control e Protocol Spoofing Figure 1 2 Powered by ALEOS ACEware A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment Using the AirLink Control Environment ACE ACEWare is the device management and monitoring appli cation suite for Sierra Wireless AirLink devices powered by ALEOS ware AirLink Control Environment Figure 1 3 ACEware Logo The ACEware suite encompasses an application internal to the firmware ACEmanager Windows based applications ACEview and Modem Doctor and a web hosted application ACEnet You can download the applications and their user Rev 1 0 Oct 09 Introduction to the Raven XE guides from the Sierra Wireless AirLink Solutions web site http www sierrawireless com support Contact your dealer or Sierra Wireless representative for any further information Note ACEview requires the Microsoft NET Framework v 2 0 and Microsoft Windows 98 Windows 2000 Windows XP or later You can obtain the Microsoft NET Framework from Microsoft at htto www microsoft com ACEmanager the AceWare remote configuration and monitori
5. Persistent Network Connectivity e Remote Management and Configuration e Class I Div 2 Certified Technology e HSUPA With Fallback to HSDPA UMTS EDGE GPRS MS 12 gt GSM Bands TriBand for UMTS HSDPA HSUPA 850 1900 2100 MHz Quad Band GPRS EDGE 850 900 1800 1900 MHz Environmental e Operating Temperature 30 to 70 Celsius e Storage Temperature 40 to 85 Celsius Power Consumption 12V DC e Transmit Typical Max 110 265 mA e Idle 80 mA Input Current 75 mA to 265 mA Input Voltage 9 28V DC Rev 1 0 Oct 09 10 Rev 1 0 Oct 09 Specifications Standards Approvals e Carrier specific approvals e CE Class A device per EN55022 e RoHS e FCC e Industry Canada PTCRB This apparatus is suitable for use in Class I Division 2 Groups A B C D or unclassified or non hazardous locations Warning Explosion Hazard Substitution of any components may impair suitability for Class Division 2 Host Interfaces Ethernet 10BaseT RJ 45 USB Type B 5 Pin mini Antenna Connection gt Cellular 50 Ohm SMA Receive Diversity 50 Ohm SMA I O Ports 2 Warning 7he antenna should be installed no closer than 20 cm from the human body It is one of the RSS 102 requirements for devices not requiring SAR Dimensions e 75mm x 27mm x 103mm 185 grams Application Interfaces e TCP IP UDP IP DHCP HTTP SNMP SMTP SMS MSCI Modbus and more
6. carry data at speeds typically up to 384 kbit s in packet mode When EDGE is not available your Raven XE will fall back to GPRS for the connection to your cellular provider to provide continued connectivity GPRS General Packet Radio Service GPRS is packet switched with many users sharing the same transmission channel but only transmitting when they have data to send This means that the total available bandwidth can be immediately dedicated to those users who are actually sending at any given moment providing higher utilization where users only send or receive data intermittently GPRS provides speeds of 30 70 kbps with bursts up to 170 kbps Connection methods You can connect the Raven XE to a USB or a Ethernet RJ45 on a computer When connected to a USB or Ethernet port the Raven XE behaves like a network card USB The Raven XE is equipped with a USB port which increases the methods by which you can send and receive data The USB port can be set to work as either a virtual Ethernet port or a virtual serial port A driver installation is required to use the USB port in either mode Rev 1 0 Oct 09 Introduction to the Raven XE It is recommended that you use a USB 2 0 cable with your Raven XE and connect directly to your computer for best throughput Virtual serial port The Raven XE supports one virtual serial port over USB This VSP can be used for example to send AT commands or to run many serial based appli
7. for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless AirLink Raven XE or for failure of the Sierra Wireless AirLink Raven XE to transmit or receive such data Do not operate the Sierra Wireless AirLink Raven XE in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless AirLink Raven XE MUST BE POWERED OFF The Sierra Wireless AirLink Raven XE can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless AirLink Raven XE in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless AirLink Raven XE MUST BE POWERED OFF When operating the Sierra Wireless AirLink Raven XE can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless AirLink Raven XE may be used at this time The driver or operator of any vehicle should not operate the Sierra Wireless AirLink Raven XE while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicl
8. 3 and other patents pending Licensed under the following Nortel Networks Limited patents United States patent numbers 5128925 5398247 France patent numbers 2665993 2653959 2659812 2745091 O 2009 Sierra Wireless All rights reserved AirCard and Heart of the Wireless Machine are registered trademarks of Sierra Wireless Watcher is a trademark of Sierra Wireless registered in the European Community AirLink and AceWare are trademarks of Sierra Wireless Sierra Wireless the Sierra Wireless logo the red wave design and the red tipped antenna are trademarks of Sierra Wireless O Windows is a registered trademark of Microsoft Corporation Other trademarks are the property of the respective owners Preface Contact Information Support Desk Phone 1 877 231 1144 Hours 5 00 AM to 5 00 PM Pacific Time Monday to Friday except US Holidays E mail support sierrawireless com Sales Desk Phone 1 510 624 4200 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail MobileandM2Msales sierrawireless com Post Sierra Wireless America 39677 Eureka Drive Newark CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Fax 1 510 624 4299 1 604 231 1109 Web www sierrawireless com Consult our website for up to date product descriptions documentation application notes firmware upgrades trouble shooti
9. IP address and you need a static IP please consult your your cellular provider Representative for more information about changing your account for static IP support If you need to contact your Raven XE a device connected to the Raven XE or a host system using the Raven XE from the Internet you need to have a known IP such as one which is static or domain name an IP address which is converted by a DNS server into a word based name If you have a dynamic IP address for your modem you can use a Dynamic DNS service such as IP Manager to translate your IP address into to a domain name Caution f you want to connect remotely to your Raven XE using TCP IP the IP address given to your modem by your cellular provider cannot be a private or internal IP address such as a special private network unless you are on the same network or inside that network s firewall such as with frame relay Rev 1 0 Oct 09 Introduction to the Raven XE Communication GSM Networks use SIM cards which are smart cards containing the account holder s details A SIM can generally be moved from one device to another allowing for account porta bility and flexibility EDGE EDGE Enhanced Data rates for GSM Evolution provides end to end packet data services with an enhanced connectivity building on GPRS technology and using the established GSM networks EDGE provides higher transmission rates and better transmission quality for data than GPRS EDGE can
10. Installation of the Raven XE Figure 4 7 Mounting bracket installation 24 Rev 1 0 Oct 09 Hardware Installation of the Raven XE 0 2 TYP lt 0 15 086 3 79 0 16 dia Thru 4 pics 0 30 Dia at Bottom 0 35 0 45 Dia at Top x 0 06 Deep 4 Plcs 100 170 1015 Raven XE Snap Bracket Case Clamping Figure 4 8 100 170 1015 Mounting Bracket for Raven XE 25 5 Connecting the Raven XE ACEmanager Using a Terminal Application with AT With ALEOS as its brain the Raven XE is a highly configu Commands rable device AT Command To configure your Raven XE you have two options You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal PuTTY or many others ACEmanager To get a more expanded view of the other ACEmanager features refer to the ACEmanager Guide A full listing of all the configuration commands for you modem are in Chapter 6 Using a Terminal Application with AT Commands You can access and configure your Raven XE using a terminal application such as Microsoft HyperTerminal PuTTY or similar The following directions are for HyperTerminal which is part of a standard installation of Windows XP 1 Choose a name and icon for your connection a Choose a name for your connection such as Raven XE or Sierra Wireless AirLink Solutions The name and icon are onl
11. Raven XE HSPA User Guide 20080605 Rev 1 0 t _ SIERRA WIRELESS HEART OF THE WIRELESS MACHINES Contents Introduction to the Raven XE oooooooooooooorrorrorrrororosss ALBOSTM a a dd 2 ACE Wate ad DIAS Ara DR 2 Modem Doctor x lt 4 k Pa Hele N ee ne das k a dene SEG ey day dea eth ada id 4 Connecting to your cellular provider 1 0 0 kk KK kK KK KK KK KK KK KK KK KK KK KK KK teens 4 Dynamic vs Static IP Addresses ciso ale eka k eect B an ka anina na EEE 5 Communication i 3jy A dd eich 6 Connection methods sic 5 x 5 2 4554 4y0 5 bebe d bh di kr d bed erk ba bed E b 44 44 0 ogden 6 USB aspas ss 6 Virtua Serial POrt it e Sette ias dei ino dicas 7 NA br E E I E REEE A ARA 7 IPSEC oi arado ates aaa Se bh a Dae dd ahaa glow bra 7 GRE oi is hos bi ii REGS Aa REPOS ER Lee es woe eae 8 Applications a a keane A Re orp eae Sola 45 8 Eyents Reprint aiii di ise anno 8 SOMW ALE os y ected eed ee SNe oe De Main ee ewe daw eat E Adee 8 DOCUMENTATION o pgss dai 9 Tools and Reference Documents kk kk kk KK KK kk kK kK kk kk kk kk kk kk kk kk kk kk kk kk kK kk kk kk 9 Specifications lt a Power Connectof sisese ec heh eee hd ee dale k Dow n di ge Kan ek Vo See eee aes 13 Activating Raven XE on your cellular provider j jjj 14 Installing the SIM lt 4 4 xi k l Wk KE poke dak l Wend edu dE ee ar ak
12. a be Me bobble k kb 14 Configuring the APN lt a Mar Ke deb S ie ne Eo den deye a Wer kaye 17 Hardware Installation of the Raven XE oooooooooooooooooooooo 18 Connecting to POWER sie s s cs ranp nietr e a ea a RR DERE k l k0 ba i b E 19 Connecting to a Computer or other Device 0 0 0 eee KK KK KK 20 Indicator Lights ss 2y Ku mi ee han lad A AAA ais 21 MAA HH HNH E E a E a a Ei 23 Connecting the Raven XE ssescsesoscesesssosossesecesesesesosoeo 20 ACEMANAR CT diran APR NE EEA E dde e 26 Rev 1 0 Oct 09 1 Rev 1 0 Oct 09 Contents Using a Terminal Application with AT Commands 0 0 0 eee eee KK KK KK KK 26 AT Command Important Notice Safety and Hazards Limitation of Liability Rev 1 0 Oct 09 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink Raven XE are used in a normal manner with a well constructed network the Sierra Wireless AirLink Raven XE should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless accepts no responsibility
13. al I O port Power AirLinK Raven XE connector Digital Digital Input Output Input Ground Power Ethernet Power Connector Figure 4 2 Digital 1 0 Port Rev 1 0 Oct 09 19 Note When using a DC power source such as a solar cell Sierra Wireless recommends placing a fuse 1 2 Amp on the line close to the power source to protect your power source from possible surges due to shorts or other line issues Rev 1 0 Oct 09 Hardware Installation of the Raven XE Your Raven XE can be used with either DC or AC with the appropriate power adapter DC cables and AC adapters are available as optional accessories in addition to the one included with your Raven XE The DC power cable positive lead should be connected to the battery or power source positive terminal The power cable negative lead should be connected to the battery or power source negative terminal Tip 7he DC power cable has a white wire lead in addition to the power positive and negative This is for a feature not present in the Raven line modems In the Raven XE the white wire lead has no function and can be ignored Warning Explosion Hazard Do not disconnect equipment unless power has been switched off or the area is known to be non hazardous Connecting to a Computer or other Device Figure 4 3 Ethernet The Ethernet port of your Raven XE can be connected directly to a computer or other Ethernet device with either a cross over cable or a straigh
14. cations such as HyperTerminal Networking IPSec The IP protocol that drives the Internet is inherently insecure Internet Protocol Security IPSec which is a standards based protocol secures communications of IP packets over public networks IPSec is a common network layer security control and is used to create a virtual private network VPN The advantages of the IPSec feature includes e Data Protection Data Content Confidentiality allows users to protect their data from any unauthorized view because the data is encrypted encryption algorithms are used e Access Control Access Control implies a security service that prevents unauthorized use of a Security Gateway a network behind a gateway or bandwidth on that network Data Origin Authentication Data Origin Authentication verifies the actual sender thus eliminating the possibility of forging the actual sender s identification by a third party e Data Integrity Data Integrity Authentication allows both ends of the communication channel to confirm that the original data sent has been received as transmitted without being tampered with in transit This is achieved by using authentication algorithms and their outputs The IPSec architecture model includes the Sierra Wireless AirLink gateway as a remote gateway at one end communi cating through a VPN tunnel with a VPN gateway at the other end The remote gateway is connected to a Remote network and the VPN is
15. connected to the Local network The communication of data is secure through the IPSec protocols Rev 1 0 Oct 09 Introduction to the Raven XE Remote VPN Tunnel Gateway Figure 1 5 IPSec Architecture GRE GRE Generic Routing Encapsulation tunnel is used to carry non IP packets through an IP Network Non IP packets that are send over the GRE tunnel need to be first encapsulated Hence ALEOS is used to configure and encapsulate non IP packets and transmit over IP through the GRE tunnel Applications Events Reporting Events Reporting is Sierra Wireless AirLink s modem s new software feature provided via ACEmanager that allows the users to generate reports from the events that take place Event Reporting Protocol is an intuitive embedded protocol which automatically formats the messages based on an event trigger The messages generated are then reported to the remote server Software The Raven XE modem comes with the following software e ACEview the software for the Raven XE which allows you to monitor your connections The driver that forms the interface between the Raven XE and your Windows operating system when using USB virtual Ethernet or USB virtual serial e The firmware that is stored in non volatile memory and includes ACEmanager User Guide ALEOS User Guide Introduction to the Raven XE The Raven XE has an embedded radio module also made by Sierra Wireless Inc There are two firmware
16. e Federal Communica tions Commission FCC Industry Canada or your country s regulatory body if used outside the US 18 Hardware Installation of the Raven XE Your Raven XE will work with most PCS cellular antennas with a SMA connector that works in the high and low frequencies of the cellular technology of your modem Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the Raven XE Tip When using a cable to an antenna placed away from the modem minimize the length of your cable All gain from a more advantageous antenna placement can be lost with a long cable to the modem Note Use of receive diversity for EV DO is optional Data trans mission and reception may be adversely affected if it is not used To provide for diversity in the signal reception connect the second antenna to the second antenna port SMA labeled Rx Div ANT2 on the back of the Raven XE Caution f you are not using a diversity antenna you should disable the receive diversity option In ACEmanager in the WAN Cellular group configure RX Diversity Connecting to Power The Raven XE digital I O port consists of a 4 pin power connector which includes two digital I O ports Port 4 is software configurable while port 3 is Digital Input only and not software configurable This I O port handles external input and output events An external device can send digital input to the modem through the digit
17. e is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL Patents Copyright Trademarks Rev 1 0 Oct 09 Preface DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product Portions of this product may be covered by some or all of the following US patents 5 515 013 5 629 960 5 845 216 5 847 553 5 878 234 5 890 057 5 929 815 6 169 884 6 191 741 6 199 168 6 339 405 6 359 591 6 400 336 6 516 204 6 561 851 6 643 501 6 653 979 6 697 030 6 785 830 6 845 249 6 847 830 6 876 697 6 879 585 6 886 049 6 968 171 6 985 757 7 023 878 7 053 843 7 106 569 7 145 267 7 200 512 D442170 D459 30
18. el acquired Signal Light shows the strength of the signal and may be nearly solid strong signal or flashing weaker signal A slow flash indicates a very weak signal 21 Hardware Installation of the Raven XE RSSI LED Ranges RSSI Signal LED Ranges of RSSI dBm Status On Solid Equal to or stronger than 69 Fast Blink 70 to 79 Normal blink 80 to 89 Slow Blink 90 to 99 Extinguished Equal to or weaker than 100 Activity Lights will flash as data is transferred to and from the Raven XE on the remote network Power Indicates the power adapter is connected and there is power getting to the Raven XE The Reset button on the left side of the Raven XE has two functions If it is quickly depressed and released the modem will simply power cycle the internal hardware If however the reset is depressed and held for several seconds count approximately 30 seconds and wait for the power light to go off after the light pattern stops the ALEOS configuration settings will return to the factory defaults Caution f you reset the modem configuration using the reset button you may to reconfigure your APN Light Patterns The LEDs on the front of the modem will respond in different patterns to indicate modem states Rev 1 0 Oct 09 Normal Each LED mentioned above is lit as applicable Start up The LEDs will cycle from left to right Configuration Reset The LEDs w
19. ill cycle left to right and then right to left 4 times Authentication Failure The Network Signal and Activity LEDs blink every 2 seconds Data Retry The Network Signal and Activity LEDs blink every 3 seconds 22 Hardware Installation of the Raven XE Mounting An optional accessory for your Raven XE is a mounting kit which includes a bracket The bracket is designed to snugly cradle the modem and hold it in place where you need it You can use a strap around the bracket and modem for extra security The bracket can be attached to a stationary location using 6 screws with the mounting hole diameter approxi mately 0 150 The instructions to bracket installation is following 1 Mount the bracket using number 6 screws There are two holes each to fasten screws and minimum of one hole each end is required for mounting bracket Position Raven XE between Alignment ears Engage top groove in body of Raven XE with two tabs 4 Push on far side of Raven XE in center so that it touches side of Bracket 5 Press down and release when upper groove on far side of Raven XE aligns with tabs 6 Release to complete installation in to mounting bracket To remove press on the two edges of the modem and the brackets as pointed by arrows in the diagram provided below By doing this the modem will snap out of the mounting bracket Figure 4 6 Optional Mounting Bracket Rev 1 0 Oct 09 23 Rev 1 0 Oct 09 Hardware
20. ill need to manually type in each command e For most commands when you are entering them using a terminal connection you will need to preface the command with AT exceptions are noted i e ATA which is listed as A Some commands have specific parameters while other commands will take whatever you type e Required variable parameters are denoted with italicized text example Dn The n is variable e Acceptable parameters and or specific formats are listed with each command e Most commands with parameters can be entered with to read the current value for example AT amp D will respond with 2 if the default has not been changed e Optional parameters are denoted with square brackets e AT Commands are not case sensitive A capital E is the Mon same as a lower case e When you are using a terminal connection if you enter a command which is recognized by the Raven XE it will respond with OK If the command is not recognized the response will be ERROR e Those commands applicable only to certain model numbers of the Raven XE will be noted Caution Symbols listed with commands such as amp or are part of the command and must be included Commands with symbols other than may require PassThru mode Rev 1 0 Oct 09 30 Ta ss SIERRA WIRELESS HEART OF THE WIRELESS MACHINE
21. l internet traffic to and from the computers or other end devicse Rev 1 0 Oct 09 Introduction to the Raven XE With the Raven XE in Ethernet Public mode only one device connected to the Ethernet port will receive the public IP address which is the one provided by the cellular network In Ethernet Private mode with a hub or switch connected to the Ethernet port the Raven XE will provide NAT for a range of computers or other devices connected to the switch or hub and Internet access to all of them Dynamic vs Static IP Addresses There are two types of addresses on networks dynamic and static e Dynamic addresses are assigned on a need to have basis Your Raven XE might not always receive the same address each time it connects with your cellular provider e Static addresses are permanently assigned to a particular account and will always be used whenever your Raven XE connects to the Internet The IP address will not be given to anyone else Most ISPs cellular included use dynamic IP addresses rather than static IP addresses since it allows them to reuse a smaller number of IP addresses for a large number of customers A dynamic IP address is suitable for many common Internet uses such as web browsing looking up data on another computer system or other client functions such as data only being sent out or only being received after an initial request Tip fyour account with your cellular provider includes a dynamic
22. lation please be sure that the cables are secure but do not bear any additional weight that could loosen the connector trom the unit e i Ro Rx Div Cy Note This device is not intended for use within close proximity of the human body Antenna installation should provide for at least a 20 CM separation from the operator Rev 1 0 Oct 09 7 2 To cz Your Raven XE should be mounted in a position that allows easy access for the cables so they are not bent constricted in close proximity to high amperage or exposed to extreme temperatures The LEDs on the front panel should be visible for ease of operational verification You should ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements such as sun rain dust etc Caution 7he Raven XE is in a hardened case and designed for use in industrial and extreme environments However unless you are using cables expressly designed for such environments they can fail if exposed to the same conditions the Raven XE can withstand tun Figure 4 1 Raven XE Connectors Antennas selected should not exceed a maximum gain of 5 dBi under standard installation configuration In more complex installations such as those requiring long lengths of cable and or multiple connections it s imperative that the installer follow maximum dBi gain guidelines in accordance with the radio communications regulations of th
23. ng tips and press releases www sierrawireless com Revision History Revision Release Changes number date EJ Q2 2009 Raven XE documentation created and revised Rev 1 0 Oct 09 iii 1 Introduction to the Raven XE ALEOSTM ACEware Connecting to your cellular provider Communication Connection methods The Raven XE is an intelligent wireless gateway powered by Networking ALEOS and optimal for providing primary or backup Applications network connectivity for any high reliability high availability Software applications Documentation The Raven XE is the perfect solution for any device with an Ethernet connection that requires pervasive connectivity including PCs routers network equipment and POS ATMs as well as commercial automation equipment Powered by ALEOS Raven XE modems are designed to maintain a reliable consistent network connection Class I Divison 2 certified as nonincendive equipment the Raven Series is ideally suited for use in hazardous environments Key applications include utilities manufacturing automation oil and gas ethernet based SCADA telemetry Homeland Security and asset monitoring Figure 1 1 Sierra Wireless AirLink Raven XE Rev 1 0 Oct 09 1 Rev 1 0 Oct 09 Introduction to the Raven XE ALEOS ALEOS the embedded core technology of the Sierra Wireless AirLink products simplifies installation operation and mainte nance of any solution
24. ng tool simplifies deployment and provides extensive monitoring control and management capabilities ACEmanager gives you the power to monitor and control your Sierra Wireless AirLink communications platforms in real time Simplified Deployment ACEmanager provides the ability to remotely set up and configure your Sierra Wireless AirLink products Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROL Templates allow you to easily configure devices in your fleet with identical settings ensuring a simple accurate deployment Monitor and Control ACEmanager allows an administrator to remotely monitor a modem s status health and configuration settings The user interface displays signal strength cell site information byte counters and error conditions enabling you to pinpoint any issues and troubleshoot immediately ACEmanager enables remote configuration and parameter settings to be changed or reset instantly over the air change a device s port configuration IP address settings GPS settings and much more After configuring one modem use the template feature to copy that device configuration to other devices Tip Configuration steps and examples in this guide use ACEmanager ACEview is an efficient status and connection monitoring application with a low profile easy to read interface In ACEview you can also update PRL Rev 1 0 Oct 09
25. ort Number to 2332 Connect To B Sierra Wireless AirLink Solutions Enter details for the host that you want to call Host address 192 168 14 31 Port number Connect using TCP IP Winsock B M V 92 56K Modem Standard 33600 bps Modem COM3 COM1 TCP IP Winsock f Select OK 3 Connected Connecting on USB net will prompt for password 28 Rev 1 0 Oct 09 Connecting the Raven XE Sierra Wireless AirLink Solutions HyperTerminal File Edit View Call Transfer Help De 0308 E AirLink AT Command Interpreter Password _ Connected 0 00 05 Auto detect TCP IP Figure 5 3 HyperTerminal TCP IP connected Sierra Wireless AirLink Solutions HyperTerminal File Edit View Call Transfer Help D 63 DB Connected 0 01 51 Auto detect 115200 8 N 1 Figure 5 4 HyperTerminal connected a If you are prompted for a password enter 12345 default password Tip You will not be prompted for a password if you connect using a COM port b Type AT and press Enter You should get a reply of OK or 07 29 Connecting the Raven XE c To see what you are typing as you type it you will need to turn on the echo and verbose mode Type ATE1V1 and press Enter d If you get a reply of OK then you entered the command successfully If you get a reply of 0 or ERROR try entering the command again AT Command When using a terminal application you w
26. programs on the device one stored on the controller board of the Raven XE and one on the radio module The firmware was loaded into the radio module and con troller board when the Raven XE was assembled As new versions of the software and firmware are released they are posted at www sierrawireless com Documentation This Raven XE User Guide describes how to Install the Raven XE hardware Connect the radio antennas Connect a notebook computer and other input output I O devices e Interpret the LEDs on the Raven XE and the indicators in the ACEview software This User Guide is provided as a PDF Portable Document Format file on the installation CD or from the Sierra Wireless support website Tools and Reference Documents Description This document discusses software configuration in ACEmanager and about the explains different ALEOS features ACEview User Guide This document explains the use of this utility tools which is used to view and monitor the connection state of a Sierra Wireless AirLink device Rev 1 0 Oct 09 ACEnet User Guide This document explains the use of ACEnet services for remote management of Sierra Wireless AirLink device 2 Specifications Power Connector Features and Benefits Embedded Intelligence e Low Power Consumption e Compact Size e Rugged Aluminium Case e High Speed Processor ARM 9 e High Speed 2 way Data e 10 100 Mbps Ethernet Port e
27. t through cable The Ethernet port on the Raven XE is auto sensing and connects at 100baseTX If you are connecting the modem to a hub or switch you should use a straight through cable or use the uplink port on the hub or switch with a cross over cable Tip On some computers the TCP receive window may be set to 16 kbytes To optimize the throughput of your Raven XE it is recom mended that you change the TCP window to 128 kbytes to 256 kbytes using a TCP Optimizer 20 Rev 1 0 Oct 09 Hardware Installation of the Raven XE Figure 4 4 USB Your Raven XE s full speed 12 Mbit USB 2 0 port can be connected directly to most computers or other devices using a standard full speed USB 2 0 cable If the computer or device you are connecting or the cable is not rated for full speed the modem will communicate at a reduced speed to match The Raven XE functions as a device not a host When it is connected to a computer the USB port should be seen as a COM port or Ethernet port after the applicable driver is installed The Raven XE has a standard mini B connector Warning 7he USB port can only be used in a non hazardous environment Indicator Lights When your Raven XE is connected to power and an antenna there is a specific pattern to the lights to indicate its operation mode Figure 4 5 Raven XE Indicator lights Network Indicates a successful connection to the cellular network with an IP address given and a chann
28. terface for entering most AT Commands You can download AceManager from the Sierra Wireless AirLink Solutions website http www sierrawireless com support A default installation of this utility is assumed later in these directions Hardware Required Ethernet cable An Ethernet cable is required Note Until you install a driver for the USB port you cannot use your USB port to configure the modem Power adapter and a power source You will need a power supply and power source for the modem PC or laptop To configure the modem you will need a computer with an available Ethernet portserial port 14 Activating Raven XE on your cellular provider Tools Required Small Phillips screw driver The Phillips screw driver is the one which is also called a plus or X screw driver Slim stylus A PDA stylus an unbent paperclip or other such item SIERRA WIRELESS AirLink Raven XE A POWERED BY BOLOS Figure 3 1 Faceplate Warning Explosion Hazard Do Not remove or replace Plug in Modules unless power has been disconnected or the area is known to be free of ignitible concentrations of flammable Gasses or vapors 1 Opening the Case a Unplug the Raven XE power and all cables b Using a small phillips head screw driver remove the screws on the front of the Raven XE 2 Remove the SIM from the card a Carefully remove the SIM card from the card you received from your cellular provider
29. y for your own reference so you can find the connection at a later date Tip you want to have a connection saved for both local and remote it is recommended the connection name reflect the connection type i e Raven XE local b Select OK Rev 1 0 Oct 09 26 Rev 1 0 Oct 09 Connecting the Raven XE 2 Connect To Using USB Serial a Select COM1 or the comport to which the modem is connected for the Connect Using Connect To z Sierra Wireless AirLink Solutions Enter details for the phone number that you want to dial Country region nied States 1 Area code Phone number Connect using BCM V 92 56K Modem Standard 33600 bps Modem COM3 COM1 TCP IP Winsock Figure 5 1 Connect To b Change or verify the settings Bits per Second 115200 default Data Bits 8 Parity None Stop Bits 1 Flow Control Hardware COM1 Properties Port Settings Bits per second x Data bits 8 Parity None E Stop bits 1 Flow control Hardware Restore Defaults OK Cancel Apply Figure 5 2 Port Settings 27 Rev 1 0 Oct 09 Connecting the Raven XE Tip fyou have configured the Raven XE for settings different than the defaults for Bits per Second Data Bits Parity and or Stop Bits you will need to use your changed settings c Select OK Using Ethernet d Select TCP IP Winsock for Connect Using e Change the P
Download Pdf Manuals
Related Search