Sharper Image 6031 User's Manual
Contents
1. Access is denied when there is no line or the handset is out of range from the telephone base There is no telephone line connected gt Ke hol o 5 a x www vtechphones com Handset display screen messages Display The handset locator has been activated or the handset is being paged The handset is in use The battery is not installed or not installed properly in the handset OR The battery needs to be replaced OR An incorrect battery has been installed by mistake Use only the supplied VTech battery or equivalent Call log display screen messages The caller is blocking name information The caller is blocking telephone number information The caller is blocking name and number information This caller s number is unavailable No call information is available about this caller This is a long distance call This caller s name is unavailable www vtechphones com Battery After the battery is fully charged for 16 hours you can expect the following performance While not in use standby 100 hours Handset is off the telephone base but not in use The battery needs charging when Anew battery is installed in the handset Battery indicator on screen is empty CAUTION 1 Use only the supplied battery part number 89 1326 00 00 or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada visit www vtechcanad2. Press MENU SELECT to display the menu when in idle mode Press Y or A to reach SETUP HS Press MENU SELECT Press W or A to reach TONES Press MENU SELECT Press W or A to reach OUT OF RANGE Press MENU SELECT A checkmark is shown next to the current selection Press W or A to choose ON or OFF Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on Key tone The handset is preset to beep whenever any button is pressed To change this setting Press MENU SELECT to display the menu when in idle mode Press Y or to reach SETUP HS Press MENU SELECT Pressy o toreach TONES Press MENU SELECT Pressy o toreach KEY BEEPS Press MENU SELECT A checkmark is shown next to the current selection Press W or 4 to select ON or OFF Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on www vtechphones com an Telephone settings Edit handset name Press MENU SELECT to display the menu when in idle mode Press Y or A to reach SETUP HS Press MENU SELECT Press y or A to reach HANDSET NAME Press MENU SELECT Mi c a Press REMOVE to backspace and erase characters e Only handset Use the keypad to enter characters see the chart on page 17 Press display screens MENU SELECT are affected by e The screen displays STORED and you ll hear a confirmation beep e add if KEY TONE is on e
3. Handset call log 50 memory locations up to 20 digits and 15 characters 44 Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 170 9mm X 48 1mm X 25 8mm Handset 131 0 grams including battery Telephone base 181 6 grams Handset DC2 4V 600mAh NiMH battery Telephone base DC6V 9 600mA Handset directory 50 memory locations up to 24 digits and 15 characters www vtechphones com Index A About cordless telephones 40 Advanced operation Basic operation Battery 9 29 C Caller ID 20 Calllog 21 28 Call waiting 14 14 Character of chart 17 Clear voicemail D Date and time 8 Delete from redial Delete from the calllog 23 12 25 16 Delete from the directory Desk table bracket installation 4 Dial a call log number Dial a directory entry Dial from redial Dialtype 4 12 Directory DSL filter 16 5 25 22 18 19 E Edit an entry in the directory 19 Edit handset name 11 F FCC ACTA and IC regulations 42 Find handset 15 H Handset and telephone base indicators 26 Handset display screen messages 27 Handset icons 26 Handset layout 6 Handset light 26 l Important safety instructions 30 Index 45 Installation 1 Install handset battery 2 K Key tone 10 L Language 11
4. A handset name anm Es w D me gt fe 3 D o 1 P cn E Q 0 anm Language y This product supports ENGLISH and ESPA OL Spanish language screen displays To change the language setting Press MENU SELECT to display menu when in idle mode Press W or A to reach SETUP HS Press MENU SELECT Press W or A to reach LANGUAGE Press MENU SELECT e A checkmark is shown next to the current selection Press y or A to choose the desired language Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on am N aum www vtechphones com 11 Telephone settings Dial type f The dial type is preset to touch tone If you have pulse rotary service The clear voicemail the dial type must be changed feature only turns off m the displayed NEW Press MENU SELECT to display menu when in idle mode VOICEMAIL message Press Wor A to reach SETUP BS Press MENU SELECT aen qc Press W or A to reach DIAL TYPE Press MENU SELECT base It does not Acheckmark is shown next to the current selection Press W or A delete your voicemail to choose between TONE and PULSE Press MENU SELECT message s Use The screen displays STORED and you ll hear a confirmation beep if this feature when the 4 A KEY TONE is on E telephone indicates there is voicemail when you have none or yo
5. VOLUME Press MENU SELECT Press or A to scroll through the choices and a sample of each ring volume will be played am not ring when the ringer volume is at the lowest setting A ringer off icon Q will be displayed While the Press MENU SELECT to confirm The screen displays STORED and telephone is you ll hear a confirmation beep if KEY TONE is on ringing you can temporarily silence the ringer by pressing Battery low tone El OFF CLEAR or The handset is preset to beep when the battery level is low MUTE A ringer Press MENU SELECT to display the menu when in idle mode off icon X will Press Y or A to reach SETUP HS Press MENU SELECT Press Y or A to reach TONES Press MENU SELECT Press W or 4 to reach BATTERY LOW Press MENU SELECT A checkmark is shown next to the current selection Press Y or A to choose ON or OFF Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on www vtechphones com am N qm be displayed The next call will ring normally Es w D me gt fe 3 1 o 1 e cn E Q 2 Press OFF CLEAR at anytime to return to previous Screen Press and hold OFF CLEAR at anytime to exit the menu 10 Telephone settings Out of range tone The handset will beep during a conversation when it is out of range from the telephone base This tone is preset to ON
6. during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s re
7. of the incoming call are displayed on the screen www vtechphones com 21 While reviewing the call log press repeatedly to display the other dialing options The available options are 1 area code number area code number 1 number number only The various dialing options are 22 Advanced operation Dial a call log number Press CID W to enter the call log OR Press MENU SELECT Press V or A to select CALL LOG Press MENU SELECT and then press W or A to scroll to the desired entry e Press FLASH or 1 to dial Store a call log number Press CID W to enter the call log OR Press MENU SELECT Press V or A to select CALL LOG Press MENU SELECT and then press W or A to scroll to the desired entry Press MENU SELECT and the screen displays ENTER NAME Use the keypad to enter the name and then press MENU SELECT e The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on www vtechphones com aum qm Advanced operation Delete from the call log Press CID W to enter the call log OR Press MENU SELECT Press V or A to select CALL LOG To delete one entry e Press V or A to scroll to the desired entry and then press REMOVE The screen displays DELETED and you ll hear a confirmation beep if KEY TONE is on To delete all entries Press and hold REMOVE when in the CALL LOG The screen displa
8. of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more If you choose to use a clipping device please make sure to only use the supplied VTech belt clip This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installat
9. or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable Batteries This product contains either Nickel Cadmium or Nickel Metal Hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel Metal Hydride Rechargeable Batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Produ
10. personal computers computer routers television sets microwave E j e Use only the ovens and refrigerators Avoid excessive heat cold dust or moisture VTech batteries and power adapter or equivalent o v D er ce 3 1 Plug the telephone line cord 2 Plug power adapter into an electrical supplied with into a telephone wall jack outlet not controlled by a wall switch this telephone To obtain a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 This power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if itis plugged into a ceiling under the table or cabinet outlet www vtechphones com 3 Installation Desk table bracket installation To place the telephone base on a desk or table insert the desk table bracket as shown below Position the bracket on the bottom of the telephone base and slide it up towards the tabs on the telephone base until it clicks into place Remove the bracket by pulling the bracket down with both hands away from the telephone base Dial type If you have touch tone service your telephone is ready to use as soon as the battery is charged If you have pulse rotary service the dial type must be changed To change the dial type see D
11. product may fall causing serious damage Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in an area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or create a short circuit that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or elec
12. the current call on hold Press 2 FLASH at anytime to alternate between calls www vtechphones com pect6 0 Y ONY A VOL TALK Y 7 WD Y OFF FLA CLEAR pect6 0 MENU 1 y ELECT CID_4 0FF FLASH CLEAR cena gt gt REDIAL MUTE REMOVE PAUSE J Basic operation Find handset Press FIND HANDSET on the telephone base to locate the handset when in idle mode The handset will ring and PAGING will flash on its screen Press FIND HANDSET again or put the handset back to the telephone base to stop the paging tone qm Ww o 2 2 e Lo 1 o ES fe www vtechphones com 15 16 Advanced operation Directory The directory can store up to 50 entries Each entry may consist of a number up to 24 digits and a name up to 15 characters The screen displays EMPTY if there is no record in the directory The screen displays FULL if the directory is full Review the directory Press Q A to enter the directory Press W or A to browse and press OFF CLEAR to exit OR Press MENU SELECT to display menu when in idle mode Press W or A to reach DIRECTORY Press MENU SELECT Press Y or A to reach REVIEW Press MENU SELECT Press W or A to browse and press OFF CLEAR to exit Search the directory Entries are sorted alphabetically and names beginning with numbers are listed first An alphabetic
13. www vtechphones com 45 M Maintenance 39 Make answer and end calls 14 Mute 14 e Operating range 39 Options while on calls 14 Outofrangetone 10 P Parts checklist 1 R Redial 24 Reset to default settings 13 Review redial 24 Review the calllog 21 Review the directory 16 Ring melody 8 Ring volume 9 46 S Search the directory 16 Speakerphone 14 Store an entry in the directory 18 Store a number from redial to the directory 24 Store a number from the calllog 22 T Technical specifications 44 Telephone base 3 7 Telephone base lights 26 Telephone settings 6 The RBRC seal 43 Troubleshooting 31 V Volume 9 Ww Warranty 40 www vtechphones com VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2006 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 001079 010 100 vtec Innovation Beyond Technology vtech User s manual www vtechphones com Innovation Beyond Technology Model 6031
14. Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 30 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR www vtechphones com i Table of contents Installation o 1 Parts checklist s co sx RR a Rs 1 Install handset battery 2 Telephone base installation 3 Desk table bracket installation 4 Dial typ a s r sa a ara dance Seco OR aap FD crece att a 4 DSL fill r i ug Ga eae eR ae amp a 5 Telephone settings less 6 Handsetlayout 2 6 soo ooo om Rmo ong 6 Telephone base layout less 7 Date and time lees 8 Ring melody uu dk we a ce 8 FRING VOUME gt s ua e shoe ce et ore nC reir Sates Sess ect 9 Batte
15. SETUP HS or SETUP BS When tno derat S i settings are reset menus respectively all the previously o e Press MENU SELECT to display menu when in idle mode stored settings e Press W or A to reach SETUP HS or SETUP BS Press MENU cannot be ct retrieved nad SELECT 5 Q 7 aum www vtechphones com 13 Press Y orA to adjust the listening volume during a conversation 14 Basic operation Make answer and end calls e Press ZX FLASH or i then use the keypad to dial a number OR Dial a number press REMOVE to make corrections and then press ZUFLASH or 14 e Press ZX FLASH or 1 to answer an incoming call Press OFF CLEAR or put the handset back in the telephone base to end a call The call timer will be activated during a call to show call duration Options while on calls Speakerphone Press 1 to alternate between speakerphone and normal handset use Mute Press MUTE on the handset to silence the microphone during a conversation You can still hear the caller but the caller cannot hear you The screen displays MUTE Press MUTE again to resume conversation Call waiting If you subscribe to call waiting service and you are on a call when a new call comes in you will hear a beep The caller ID information will be displayed if you subscribe to caller ID service from your local telephone company Press ZX FLASH on the handset to answer the incoming call and put
16. a com or call 1 800 267 7377 2 Do not dispose of the battery in a fire Check with local waste management codes for special disposal instructions 3 Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed 4 Exercise care in handling batteries in order not to create a short circuit by letting them come into contact with conductive materials such as rings bracelets and keys The battery and or conductor may overheat and cause burns 5 Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE www vtechphones com gt 3 o O 5 x Important safety instructions When using your telephone equipment basic safety precautions should always be followed T oos oN 10 11 12 13 14 15 16 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bathtub kitchen sink or swimming pool Do not place this product on an unstable surface such as a table shelf or stand This
17. al page 40 for further instruction www vtechphones com Troubleshooting Problem Suggestion There is no dial tone First try all the above suggestions Move the cordless handset closer to the telephone base It might be out of range The telephone line cord might be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone jack and connect a different telephone If there is no dial tone on the other telephone either the problem is in your wiring or local service Contact your local telephone company My handset displays Move the handset closer to the telephone base You might have moved out of range CONNECTING xipuaddy www viechphones com Troubleshooting Problem The telephone does not ring when there is an incoming call 34 Suggestion Make sure the ringer is on page 9 Make sure the telephone line cord and power adapter are plugged in properly page 3 The cordless handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously Try unplugging some of them If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Other electronic products can cause interference to your cordless telephone Try
18. al search can be done after entering the directory Enter the first letter of the name using the chart on page 17 The first name beginning with that letter will be displayed For example press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda OR You can search the directory by pressing W or A on the handset www vtechphones com an Th Th Th Advanced operation Character chart Use the keypad and the chart below to enter a name up to 15 characters Each press of a particular key causes characters to be displayed in the following order Characters by number of key presses felt ow 7 s pop O CI II E IS IS o fol j gt Uppercaselowercase SSS S S o Uppercase lowercase Los 7 Press REMOVE to backspace and erase a single character Press and hold REMOVE to delete the entire entry Press and hold REDIAL PAUSE to insert a dialing pause P will be displayed when entering a telephone number www vtechphones com Press repeatedly to alternate between uppercase and lowercase when entering characters gt o lt o gt 7 O a e me O o 3 18 Advanced operation Store a directory entry Press MENU SELECT twice to reach DIRECTORY Press Y or A to reach STORE and then press MENU SELECT The screen displays ENTER NUMBER Use the keypad to enter the
19. ather and the layout of your home or office When the handset is out of range the handset will display CONNECTING The user can access the handset directory and certain parts of the menu system i e handset setting but not the time setting and telephone base setting NOT POSSIBLE will be displayed if access is denied If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press VALE FLASH Move closer to the TALK telephone base then press e FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should reta
20. base indicators 26 Handsetlighis s aisa rete oma eo oe dr E 26 Telephone base lights 26 Hands ticons suem Rm ees 26 Handset display screen messages 27 Call log display screenmessages 28 www viechphones com Table of contents Battery AME A oa ms oe des im a 29 Important safety instructions 30 Troubleshooting lt coc s esa oraa crara RR 31 Operating range s e cecar na onda RI sns 39 Maintenance o 39 About cordless telephones 40 Warranty vea were 3 coy a a e a T 40 FCC ACTA and IC regulations 42 TheRBRC seal ooo 43 Technical specifications 44 lap AAA A Ea EE LRL SE AE 45 www vtechphones com Installation Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service Check to make sure the telephone package includes the following Forreplacement 5 o E D c fe gt batteries or power adapter visit our 1 Handset f N website at www 2 Telephone base vtechphones 3 User s manual com or call 1 800 4 Base power adapter 595 9511 P P In Canada go to 5 Battery www vtechcanada 6 Battery compartment cover cs com or dial 1 800 7 Telephone line cord 267 7377 1 Handse 2 Telephone base 3 U
21. be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada This equipment complies with regulations RSS210 and CS 03 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The term
22. can be used without subscribing to either caller ID or combined caller ID with call waiting service although the caller ID features of this product will not function www vtechphones com Advanced operation Call log The information of the caller will be displayed if you subscribe to caller ID service from your local telephone company Due to regional The call log can store up to 50 entries service differences Entries are displayed in chronological order with the newest the caller ID entry first information When the call log is full the oldest entry will be deleted to make may not be available for room for new incoming call information f every incoming The screen displays EMPTY if there is no record in the call log call In addition The screen displays NEW if there are new call log entries missed the callers may and unread calls 2 intentionally lt A E block their name o e Duplicate or anonymous calls no caller ID information will not be and or telephone stored in the call log number D The time is Review the call log automatically set Press CID W to enter the call log and updated with o OR incoming caller ID m information if you o e Press MENU SELECT Press V or A to select CALL LOG subscribe to this 3 Press MENU SELECT and then press W or A to browse the Service entries The name if available number date and time
23. ce Call your local telephone company Make sure the telephone line cord is plugged in securely Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information Make sure you subscribe to caller ID with call waiting features provided by the local telephone company The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information www vtechphones com xipuaddy Troubleshooting Problem My cordless handset beeps and is not performing normally Common cure for electronic equipment 38 Suggestion Make sure the power cord is securely plugged into the telephone base Plug the unit into a different working electrical outlet not controlled by a wall switch Move the cordl
24. ct is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period V Tech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abn
25. e handset on the telephone base for 16 hours If the above measures do not correct the problem the battery may need to be replaced gt Ke o o 5 a x www vtechphones com 31 Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge The CHARGE light is off 32 Suggestion Make sure the handset is placed in the telephone base correctly The CHARGE light on the telephone base should be on Remove the battery from the handset and then re install it in the handset Put the handset back to the telephone base and charge for 16 hours If the cordless handset is in the telephone base but the CHARGE light is not on see The CHARGE light is off in this section It may be necessary to purchase a new battery Please see the Battery section of this user s manual page 29 The telephone might be malfunctioning Please see the Warranty section of this user s manual page 40 for further instruction Clean the charging contacts on the cordless handset s and telephone base each month using a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cords are plugged in correctly and securely Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the cordless handset and telephone base to reset The telephone might be malfunctioning Please see the Warranty section of this user s manu
26. ess handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the unit s electrical power Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones If the unit is not responding normally try putting the cordless handset in the telephone base If it does not seem to respond try the following in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Re install the battery and place the cordless handset into the telephone base Wait for the cordless handset to synchronize its connection with the telephone base Allow up to one minute for this to take place www vtechphones com Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the we
27. ground noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise www vtechphones com xipueddy Troubleshooting Problem There is noise or interference during a telephone conversation My calls cut in and out when am using the cordless handset 36 Suggestion The handset may be out of range Move it closer to the telephone base Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible fro m the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances wireless routers and other cordless telephones Microwave ovens operate on the same frequency as your telephone Itis normal to experience static on your telephone while the microwave oven is operating Do not install this telephone in the same outlet or near a microwave oven If your telephone is plugged in with a modem or a surge protector plug the teleph
28. ial type section on page 12 www vtechphones com Installation If you subscribe to DSL service If you receive high speed internet through your telephone line commonly referred to as DSL and you are experiencing interference during telephone conversations and or your caller ID features are not functioning properly install a DSL filter to the telephone line between the telephone base and the telephone wall jack Contact your DSL provider for a DSL filter DSL filter for DSL users To single telephone jack RJ11C Telephone line cord www vtechphones com a e e D c ce 5 Telephone settings Handset layout Earpiece M A directory volume dd speakerphone IK FLASH Dialing keys 0 9 REDIAL PAUSE Microphone Handset display MENU SELECT CID W caller ID volume OFF CLEAR MUTE REMOVE DADAS ON AAA XD PND www vtechphones com pecr6 0 MENU ri SELECT gt vol C V as clo_4 0FF 1 FLASH CLEAR REDIAL E REMQVE PAUSE 1 10 11 12 13 Telephone settings Telephone base layout 1 CHARGE light 2 INUSE light 3 VOICEMAIL light 4 FIND HANDSET Es p 1 me gt fe 3 y o 1 em cn E Q 0 0 0 l A a vtech py www
29. in its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords www vtechphones com 39 gt 3 o e 5 x About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical Power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted Potential TV Interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize
30. ination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This Class B digital apparatus complies with Canadian ICES 003 The RBRC seal The RBRC Seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERYTM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation www vtechphones com 43 gt x o O 5 x Technical specifications Frequency control Transmit frequency Channels Nominal effective range Size Telephone base 129 5mm X 123 8mm X 95 0mm Weight Power requirements Memory
31. installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephone at the telephone jack If another telephone has the same problem the problem is in the telephone jack Contact your local telephone company charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord Remove and re insert the battery and place the cordless handset in the telephone base Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place www vtechphones com Troubleshooting Problem cannot dial out Suggestion First try all the above suggestions Make sure there is a dial tone before dialing It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone Wait an extra second before dialing Make sure the telephone is set to the correct dial type pulse dial or tone dial for the service in your area See Dial type on page 12 to set the dial type If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any back
32. ion Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equip ment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty 42 www vtechphones com FCC ACTA and IC regulations If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will
33. number and then press MENU SELECT The screen displays ENTER NAME Use the keypad to enter the characters and then press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on Dial a directory entry Press QA A to enter the directory Press W or A to scroll to the desired entry or use the alphabetical search to find it Press 2 FLASH or i to dial OR Press MENU SELECT to display menu when in idle mode Press W or A to reach DIRECTORY Press MENU SELECT Press W or A to reach REVIEW Press MENU SELECT Press W or A to scroll to the desired entry or use the alphabetical search to find it Press 2 FLASH or i to dial www vtechphones com Th Th am qm Advanced operation Edit an entry in the directory Press R 1 A or MENU SELECT three times to enter the directory Press W or A to scroll to the desired entry or use the alphabetical search to find the number Press MENU SELECT The screen displays ENTER NUMBER Use REMOVE and the keypad to edit the number and press MENU SELECT The screen displays ENTER NAME Use REMOVE and the keypad to edit the name and then press MENU SELECT e The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on Delete from the directory Press K 1 A or MENU SELECT three times to enter the directory Press W or A to scroll to the desired entry and then pre
34. one or modem surge protector into a different location If this solves the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably a higher location for better reception Disconnect the telephone base from the modular jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact the local telephone company charges may apply If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Do you have DSL service If yes you need to have a DSL filter installed at every telephone jack that has a telephone connected to it Contact your DSL service provider for filter information www vtechphones com Troubleshooting Problem hear other calls when using the telephone hear noise in the cordless handset and none of the keys or buttons work My caller ID features are not working properly The system does not receive caller ID or the system does not display caller ID during call waiting Suggestion Disconnect the telephone base from the telephone jack Plug in a different telephone If there are still other calls the problem is probably in the wiring or local servi
35. ormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 40 www vtechphones com Warranty 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without valid proof of purchase see item 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America please call 1 800 595 9511 In Canada please call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage
36. ry low tone ee eee eee 9 Outofrangetone o o 10 Key tone a a ns a ee a A bed 10 Edithandsetname 0 11 Eangluat8 iig s asciende ta t Se dant in 11 Dialtype oe oe omo hm Ree A 12 Clear voicemail o 12 Reset to default settings 13 Basicoperation o 14 Make answer and end calls 14 Options while on calls 14 Speakerphone o o o o o o 14 Mutis x Se ew ee UR SS eI hn 14 Call waiting ac Gb Ee Rex Ue OR xs 14 Find handset o o 15 Advanced operation o 16 Directory s uoa one REOR mom o momo 16 Review the directory 16 Search the directory l l 16 Character Chart llle 17 Store adirectoryentry 18 Dial a directory entry o 18 Edita directory etIY o o 19 Delete from the directory 19 Caller ID o o o o oo 20 Calllog ei o Rh a ee hae EE E 21 Review the call log 21 Dial a call log number 22 Store a call log number 22 Delete from the call log 23 Redial 23 53 x a E URGE 24 Review redial llle 24 Store a redial number to the directory 24 Dial from redial se i km OS 25 Delete from redial 25 Handset and telephone
37. ser s manual PLAZAS Y 4 Base power adapter 5 Battery 6 Battery compartment cover 7 Telephone line cord www viechphones com 1 If the handset will not be used fora long period of time remove the battery to prevent possible leakage To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to visit www vtechcanada com or dial 1 800 267 7377 Installation Install handset battery Remove battery compartment cover by pressing on the indentation and sliding downwards Align the two holes in the plug with the socket pins according to the color coded label in the battery compartment then snap the plug into place Place the battery into the compartment Position the battery compartment cover and slide it upwards until it clicks into place Putthe handset in the telephone base to charge the new battery for at least 16 hours You can keep the battery charged by returning the handset to the telephone base after each use When the battery power is fully depleted a full recharge takes about 16 hours For further information on batteries please see the Battery section on page 29 color coded label www vtechphones com Installation Telephone base installation Install the telephone base and the charger as shown below Choose a location away from any electronic equipment and appliances such as
38. sponsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase www vtechphones com gt 3 o O 5 x FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of
39. ss MENU SELECT To delete an entry Press REMOVE The screen displays DELETED and you ll hear a confirmation beep if KEY TONE is on To delete all entries Press and hold REMOVE The screen displays DELETE ALL Press MENU SELECT The screen displays DELETED and you ll hear a confirmation beep if KEY TONE is on Press and hold OFF CLEAR to exit the menu if you do not want to delete all the entries un qm am gt o lt o gt o O po e Lo O o 3 am anm www vtechphones com 19 20 Advanced operation About caller ID If you subscribe to caller ID service from your local telephone company this feature displays the name and telephone number of the caller before answering a call even when you are on another call The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment Contact your local telephone company if you have both caller ID and call waiting but as separate services you may need combined service you have only caller ID service or only call waiting service you do not subscribe to caller ID or call waiting services but wish to try them There may be fees for these services and they may not be available in all areas This product
40. te one entry Press Y or A to scroll to the desired entry and then press REMOVE e The screen displays DELETED and you ll hear a confirmation beep if KEY TONE is on To delete all entries Press and hold REMOVE The screen displays DELETE ALL Press MENU SELECT e The screen displays DELETED and you ll hear a confirmation beep if KEY TONE is on Press and hold OFF CLEAR to exit the menu if you do not want to delete all the entries gt o lt o gt o O po e Lo O o 3 amm www vtechphones com 25 26 Handset and telephone base indicators Handset light On when the handset speakerphone is in use Telephone base lights Flashes when there is an incoming call e On when the handset is in use VOICEMAIL Flashes whenthere is a new network message A subscription service from your local telephone company CHARGE On when the handset is in the telephone base Handset icons DO ov Battery indicator Cycles low medium and full when handset battery is charging Flashes when battery charge is low www vtechphones com Handset display screen messages The telephone number you have entered is already stored in the directory There is an incoming call The cordless handset is searching for the telephone base There are no entries in the call log directory or redial list You have just ended a call Display
41. the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recep tion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or by stander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear
42. tric shock Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C Ifthe product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E Ifthe product has been dropped and the telephone base and or handset has been damaged F If the product exhibits a distinct change in performance The power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Only put the handset of your telephone next to your ear when it is in normal talk mode CAUTION Use only the power adapter provided with this product To obtain a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to 30 ww
43. u have accessed Clear voicemail your voicemail from a If you subscribe to voicemail services provided by your local telephone remote location while company NEW VOICEMAIL will appear on the handset display and away from home If the VOICEMAIL light on the telephone base will flash when you have there is actually a new e il This feat i iot ff th voicemail message a new voicemail message This feature allows you to turn o ese your local telephone indicators company will continue e Press MENU SELECT to display the menu when in idle mode to send a signal which will cause the NEW Press W or A to reach SETUP BS Press MENU SELECT VOICEMAIL message Press Y or A to reach CLR VOICEMAIL Press MENU SELECT in the handset and The screen displays INDICATOR OFF Press MENU SELECT the telephone base A VOICEMAIL light to The screen displays STORED and you ll hear a confirmation beep if am flash KEY TONE is on 12 www vtechphones com Press W or A to reach RESET Press MENU SELECT The screen displays RESET Press MENU SELECT to confirm or OFF CLEAR to exit to previous menu If selection is confirmed the screen displays STORED and you ll hear a confirmation beep if KEY TONE is on Telephone settings e o Reset to default settings e The handset and the telephone base can be individually reset to their W f zi default settings by selecting RESET in the
44. vtechphones com 7 When entering the date or time if the digit is single a zero must be entered first i e if the time is 6 08 you must enter Zero six Zero eight Telephone settings Date and time Press MENU SELECT to display menu when in idle mode Press W or A to reach DATE TIME Press MENU SELECT Use the keypad to set the year Press MENU SELECT Use the keypad to set the date Press MENU SELECT Use the keypad to set the time Press W or A to select a m or p m Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on Ring melody There are ten handset ringer melodies to choose from Press MENU SELECT to display menu when in idle mode Press W or A to reach SETUP HS Press MENU SELECT Press W or A to reach RING MELODY Press MENU SELECT a checkmark is shown next to the current ring melody Press W or A to scroll through the choices and a sample of each ring melody will be played Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on www vtechphones com am am am a anm am Telephone settings Ring volume The handset ringer volume can be adjusted from five available levels i The handset will Press MENU SELECT to display menu when in idle mode Press W or A to reach SETUP HS Press MENU SELECT Press W or A to reach RING
45. w vtechcanada com or dial 1 800 267 7377 SAVE THESE INSTRUCTIONS www vtechphones com Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www vtechphones com or call 1 800 595 9511 in Canada call 1 800 267 7377 Problem Suggestion My telephone does not Make sure the battery is installed and charged correctly page 2 For optimum daily work at all performance return the cordless handset to the telephone base after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the cordless handset for at least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the local service Call the local telephone company LOW BATTERY is Place the handset in the telephone base for recharging displayed on screen Remove and re install the battery and use it normally until fully discharged then recharge th
46. ys DELETE ALL Press MENU SELECT The screen displays DELETED and you ll hear a confirmation beep if KEY TONE is on e Press and hold OFF CLEAR to exit the menu if you do not want to delete all the entries or press OFF CLEAR to return to previous menu ans um gt o lt o gt o O po e Lo O o 3 www vtechphones com 23 Advanced operation Redial The redial list can store up to 10 of the most recently dialed numbers When there are already 10 entries in the redial list the oldest entry will be deleted to make room as you place additional calls The screen displays EMPTY if there are no records in the list Review redial Press REDIAL PAUSE to enter the redial list Press W or A to browse the entries Store a redial number to the directory Press REDIAL PAUSE to enter the redial list Press V or A to scroll to the desired entry Press MENU SELECT The screen displays ENTER NAME Use the keypad to enter the name and then press MENU SELECT The screen displays STORED and you ll hear a confirmation beep if KEY TONE is on 24 www vtechphones com Ea aen REDIAL MUTE REMOV SEN Y Advanced operation Dial from redial Press REDIAL PAUSE to enter the redial list Press Y or A to scroll to the desired entry e Press ZX FLASH or 1j to dial Delete from redial Press REDIAL PAUSE to enter the redial list To dele
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