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Sharp AJ2000 User's Manual
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1. Make sure that the AJ 1800 2000 printer icon is shown in the box CHECK39 Is this printer selected properly through the Chooser AJ 1800 2000 Select Chooser from the Apple menu to connect this If you cannot print even though the AJ 1800 2000 printer to your computer printer icon appears in the box and the printer is connected to your printer properly the printer driver Select here may not have been installed correctly In this case you o Chooser must uninstall the printer driver and then install the Connect To printer driver again Z AJ 1800 Reference Uninstalling the Printer Driver 413002000 AppleShare LI i AM F a Color Sw 1500 Color SW 2500 Reference Using the Chooser How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Uninstalling the Printer Driver Troubleshooting lf you cannot print even after following the steps shown in Nothing Prints you must uninstall the printer driver and install the printer driver again Reference See INSTALLING THE PRINTER DRIVER in the Setup Guide and Operation Manual 4 Before uninstalling the printer driver close all applications Caution 5 Click the Remove button 1 Set the supplied CD ROM into your computer and then double click the Installer Click the Next button click the Install button and then click Continue button to scroll the screens of the installation program Switch the menu from Easy Install to
2. Printer Properties How to Use the Online Manual After setting preferences on the Paper Settings dialog box select Print from File menu A Print dialog box of the printer driver will appear To switch the dialog box click the 4 button SHARP Copies i SHARP AJ 1800 2000series 1 00 e le Order Collate Pay ayy O Reverse Order Page All o _ Main Paper Advanced Watermark Version You can jump to the detailed information by clicking each menu on the screen above So E p gt Troubleshooting Printer Driver Functions Printer Properties Copies Set the number of copies between 1 50 lt 4 When either of Banner Note A4 or Banner Letter is selected for Paper Size you cannot specify any value for Copies setting Menu Index which allows you to switch between the various setup screens Check box Click this option to activate deactivate each function Help button The information on the currently open dialog box will appear by clicking this button How to Use the Online Manual Specify the pages to be printed here To print all the pages select All To select some of the pages specify the first and Check button the last page to be printed Allows you to select one item from a list of options When using the Multiple Users function of Mac OS 9 click this IE SHARP AJ 1 80044900 series 1 00 button to specify the spool files copi
3. SHARP AJ 1800 2000series 1 00 e About button Click this button to display the About dialog box for information on the a Col driver name and version Prine How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Maintenance Dialog Box Printer Properties On this dialog box you can control print head maintenance as well as check the amount of the remaining ink Remaining ink indicator window This window indicates the level of ink remaining in the printer A message appears when the ink tank is nearly empty Prepare a new ink tank and replace it when required Reference Changing Ink Tank Auto head cleaning Click the Start button to initiate cleaning of the print head After the dialog box for selecting which print head to clean appears click the OK button Reference Cleaning the Print Head Test print head Click the Start button to print a test page which lets you check print quality After the confirmation dialog box appears click the Print button Reference Test Print Head Print alignment patterns Click the Start button to print a test chart to align the print head After the confirmation dialog box appears click the Print button The Align print head dialog box opens and a test chart is printed Reference Aligning the Print Head 42 When cleaning and aligning the print head the printer cannot Note perform other operations lt gt How to U
4. Lift it straight up to remove Be careful not to damage the print head If any part is camo damaged the printer may not work properly 6 Lower the print head latch Lower the latch until it is properly fixed into position 4 Remove the new print head from its protective case Do not touch the metal portion of the print head 4 directly Doing so may lead to improper printing or Contents 36 How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Changing the Print Head part 3 Maintenance Caution How to Use the l l 7 P P Remove the ink tank s from the old print head and insert into the new print head Reference For details on inserting and removing the ink tank see Changing Ink Tank Close the front cover The carriage will return to its home position and the ink will be fed to the print head To keep good print quality keep all the ink tanks installed to the corresponding print head To maintain print quality after changing the print head always align the print head Select Print from the File menu of your application click the Maintenance button and then click the Start button of Print alignment patterns to align the print head Auto head cleaning Test print head Start Print alignment patterns Start h Reference Aligning the Print Head Print a test page by clicking the Start button of Test print head Make sure that the test page was
5. button of Test print head cleaning the print head five times change the print head Reference Cleaning the Print Head Auto head cleaning m Change the print head o Testprinthead Coser Replace the black print head if white lines appear in the black ee portion of your test page If you find white lines in portions of colors except black replace the color print head Reference Changing the Print Head Click the Print button A test page will be printed EE IS Prints a test chart which lets you check the print quality lt gt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Cleaning the Print Head Maintenance lf the test page from Test print head is faint or uneven confirm that you are printing on the correct side of the paper and the driver setting and ink levels are correct If these items are OK then follow the steps below to clean the print head ji Select Print from the File menu of your 4 Click the Start button of Test print head and application and then click the Maintenance then click Print button on the confirmation dialog button jj box to print a test page 2 Click the Start button of Auto head cleaning 5 aea Weis test ee ES panied AA If print quality is poor return to step 2 and follow the Auto head cleaning __ Start y EOS procedures again Test print head id 4 Do not clean the print head more than five times aT Excessive clea
6. Custom Remove Easy Install Custom Install Custom Remove i Select the item you want to delete in the box If you want to delete both AJ 1800 2000 printer driver and Readme select both items How to Use the Printer Properties Print Maintenance Online Manual Install Script Check features to be removed EJ AJ 1800 2000 printer driver x Readme Disk space available 2 097 108K Selected size 1 i EjectDisk Macintosh HD Remove O f a dialog box appears which prompts you to confirm whether all the applications have been quitted click the Continue button O f any of the files related to the printer driver has not been installed or failed to be uninstalled with any reason an alert message will appear and the uninstalling process will be canceled 6 Restart your computer When the uninstalling completes a confirmation dialog box will appear Click the Restart button 35 lt gt Troubleshooting Faint Uneven or Smeared Print Output Troubleshooting If the print output is smeared If the print output is faint or uneven If print output is faint or uneven refer to checks 1 to 3 below for possible remedies CHECK CHECK2 CHECK3 Has the paper been inserted into the printer with the print side facing the right way Some types of paper have only one printable side Print quality will suffer 1f paper 1s loaded in the tray with the print side facing the wrong way
7. Printer Properties Watermark Menu Settings part 1 Printer Properties The dialog box shown below will appear when you select Watermark from the menu and then click the Settings button Use this screen to set watermarks Select a watermark Select from TOP SECRET CONFIDENTIAL DRAFT ORIGINAL and COPY Type the original text Use the scroll bar or enter a figure to set the font size of a watermark from 6 to 300 points if you set the size of your size i so watermark rather large it Angle ss may not appear on the preview image shown in Edit Fonts Watermark Settings CONFIDENTIAL E Use this screen to view how the watermark will appear on your document You can drag the watermark to your favorite place by using the mouse Click this button to the left This will not lead to any trouble with printing the watermark Use the scroll bar to set the center a watermark in the middle of the document Check this box to print watermark only on the first page How to Use the Online Manual O On First Page Only On the above screen click on options shown in the green boxes to make additional changes Printer Properties print angle of a watermark from 90 to 90 The angle can be set in 1 multiples Open to adjust the font style ad Watermark Menu Settings part 2 Printer Properties Text Add button
8. following cases select Print from the File menu of your application and then click the Maintenance button jg to find the ink tank to be replaced Reference Changing Ink Tank The ink lamp on the printer blinks fast and the Out of ink error message Is displayed When the remaining ink is empty the ink lamp on the printer blinks rapidly If the Out of ink error message appears more than two of the ink tanks are out of ink Check the ink indicators to find the empty ones and then immediately replace them with new ones If the error message indicates the color of the empty ink tank see sample message below replace the ink tank indicated in the message Out of ink xxxx One of the ink colors including cyan yellow magenta and black is displayed as xxxx in this message blink fast This lamp will blink fast yg 0 4 If the correct ink tank is not inserted the ink lamp will also How to Use the Printer Pr rti Print The Ink low error message is displayed If the Ink low error message appears more than two of the ink tanks are near empty Check the ink indicators to find the ones which are near empty and replace them with new ones as soon as possible If the error message indicates the color of the near empty ink tank see sample message below replace the ink tank indicated in the message Ink low xxxx One of the ink colors including cyan yellow magenta and black is displayed as xxxx
9. is the Open to set output quality and adjust colors fastest and lowest quality Best is the slowest and best quality SHARP SHARP AJ 1800 2000series 1 00 Select this option when you want to mn print text data with high speed If you copies 1 print graphics illustrations or lines with this option the print quality is low 0 SIENTO IE Select this option when you want to eS print a document containing graphics or Output Type Color O Grayscale illustrations with high speed This option provides a little rougher print Sane anes aan quality than Normal or Best Output Paper H Up Printing 1 Up Page All This option offers you normal print eo lid Sharp Special quality with normal print speed Select this option when you want to get __ Help Cancel high print quality for photographs or images On the above screen click on options shown in the green boxes to The print quality also depends on the make additional changes specified loaded paper type e If lines are broken when printing with Fried To provide the highest possible print quality when printing in the Best Draft change the setting to any other mode a special printing technique IS used which requires the print option medium to move through the machine at a uniform speed As a result the e Some of the settings may be disabled time to make a print in this mode will be approximately the same for all depending on the
10. selected Media Type files regardless of the area being printed This is also true for Normal mode printing on photo paper Set printer output preferences to color or grayscale Contents 12 How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Output Quality Dialog Box Printer Properties Set the color matching as well as the brightness contrast and color balance of an image Check your color image preferences using this screen Allows you to select the Color Management System The Color Management System enables you to adjust the image color on your display to the result of print job SHARP Color matching Select this option to utilize SHARP s original Color Management System ColorSync Select this option to utilize Macintosh standard Color Management System Output Quality Brightness el Contrast am MONO Color Balance Saturation A lalo Red ETA Green iif A Color matching Blue TT A O Disabled SHARP Color matching o Defaults O Colorsyne Set the brightness contrast and color balance level of your print job here 0 Mk 100 Directly enter the figure or move the scroll bar Returns all user modified settings back to default settings of this dialog Dox Color matching SHARP Color matching Brightness 50 Contrast 50 Saturation 50 Red 50 Green 50 Blue 50 ad How to Use the Online Manual
11. the screen spooling Pages 1 SSS print Monitor Interrupt current process by pressing Command and gamm 2 untitled Pages 1 Copies 1 o a ha 7 Reference Print Monitor Functions How to Use the Printer Properties Maintenance Troubleshooting Online Manual Print Monitor Functions Paini You can check the progress of your print job on the window shown below if you start printing with the Background Print On Document Name Displays the name of the active print job Shows the number of Click this button to close Print Monitor total pages and required the print monitor window copies of the print job AAA ar i Status icon ez untitled Shows the current status of A Status window the print job as animation Y Provides details on the current status of the print job Shows the waiting print job list u Holds the current print job or the waiting print job gt Executes the suspended print job Changes the order for the waiting jobs When selecting one of the waiting job and clicking this button a a dialog box will appear To execute the selected print job as soon as possible check Urgent To specify the time to print check At Time and then specify the desired time and date for printing How to Use the Printer Properties Maintenance Troubleshooting Online Manual Deletes the current print job or the selected waiting job Time to Change the Ink Tank Maintenance In the
12. 100 Reference Paper Settings Dialog Box Li Fit To Page Click the OK button in the Paper Settings dialog box SHARP 4J 1800 2000series Pager Settings OK Paper Size Cox Orientation A Zoom U Fit To Page How to Use the Printer Properties Maintenance Troubleshooting Online Manual Basic Printing part 2 Print 5 Select Print from the File menu of SimpleText 6 Click the Print button To print a single copy of a document confirm 1 in the SHARP Copies box Copies 1 Page E All N Up Printing 1 Up_ Order C Collate O Reverse Order N Up Printing 1 Up Order Collate EEEPpE Paper Size E Orientation Portrait O Reverse Order Output Paper N Up Printing 1 UB Paper Selection Print Quality Sharp Special OutputType Color Media Type MA Printing starts according to your preferences How to Use the Printer Properties Maintenance Troubleshooting Online Manual Printing a Watermark Print This feature allows you to print a Watermark on your document Ex CONFIDENTIAL Select Print from the File menu of your application switch the menu to Watermark and then click the Settings button How to Print a Watermark Select the desired Watermark and then click the OK button Ex In the illustration below CONFIDENTIAL is selected Reference See the Watermark Menu Settings for details on how to create your own watermarks TOP SECR
13. AJ 1800 A Online Manual Macintosh How to Use the Online Manual How to Control the Online Manual How to Print Out the Online Manual Printer Properties Outline of the Printer Driver What is the Printer Driver Starting the Printer Driver Printer Driver Functions Paper Settings Dialog Box Main Menu Settings Paper Menu Settings Advanced Menu Settings Output Quality Dialog Box Watermark Menu Settings Version Menu Settings Maintenance Dialog Box Print Printing Overview Using the Chooser Basic Printing Printing a Watermark How to Print a Watermark Enlarge Reduce the Printed Image Automatic Zooming to the Loaded Paper Printing Multiple Pages on One Page 2 Up Printing 4 Up Printing Printing a Photograph Background Printing To Setup Background Printing Print Monitor Print Monitor Functions Maintenance Time to Change the Ink Tank Changing Ink Tank Test Print Head Cleaning the Print Head Changing the Print Head Aligning the Print Head Keeping the Printer Clean Troubleshooting Identifying Printer Problems Paper is not Fed into the Printer Paper Jam Printer Inoperative Nothing Prints Uninstalling the Printer Driver Faint Uneven or Smeared Print Output Characters or Graphics are not Printed in Correct Position Printed Lines are not Straight or Have Blank Spaces Unit does not Print in Color Printing is too Slow How to Use the Online Manual How to Use the Online Manual This Online M
14. ET CONFIDENTIAL p CONFIDENTIAL DRAFT ORIGINAL COPY How to Use the Printer Properties Maintenance Troubleshooting Online Manual Print sample Enlarge Reduce the Printed Image You can enlarge or reduce the size of your document from 25 to 400 in 1 increments To use this function select Page Setup from the File menu of your application and then type the value into the Zoom setting box Reference See the Paper Settings Dialog Box for details on Zoom option Automatic Zooming to the Loaded Paper This printer driver can adjust the zoom ratio for printing according to the paper loaded in the printer To use this function select Page Setup from the File menu of the application and then activate this function by checking the Fit To Page setting Then select Print from your application switch the menu to Paper and then select the size of the paper specified for Output Paper setting Example Printing a Letter size document on Index card 3 x 5 size paper Fit To Page On Output Paper Index card 3 x 5 Index card 3 x 5 size paper AVGHLUIE AddVH A gt rT VU 2 gt Letter size document lt gt gt How to Use the Printer Properties Maintenance Troubleshooting Online Manual Printing Multiple Pages on One Page This feature allows you to print two or four document pages onto a single page To use this feature select Print from the File menu of your ap
15. Has the printer driver been specified to suit both paper and the print job Open the setup screen of Print from the File menu of your application to make sure the following two points Is the paper specified in the Print dialog box the same as that loaded in the tray Switch the menu shown on the screen to Paper to make sure that the value for the Media Type is the same one to the loaded paper Is the print quality setting in the Print dialog box set to Draft Ensure the selected print quality on the Advanced menu If Draft is selected for Print Quality the print quality will be degraded even though the print speed will be high Specify another setting and then print again Did you get a clear result for your test page Make sure that the test page can be clearly printed To print the test page select Print from the File menu of your application click the Maintenance button and then click the Start button of Test print head Reference Test Print Head First turn the paper knob to the MA direction and print again lf the print output is still smeared CHECK CHECK2 Is the paper too thick or too thin Only paper weighing from 16 lbs to 110 lbs index 60 m2 to 200g m2 can be used for printing Did you set sufficient margins in the paper settings of your application If the margins are set outside of the quality guaranteed area smudges or smears may appear at the upper and lower edges
16. TERFACE inserting the ink tank or print head CABLE in the Setup Guide and Operation Manual for more details on interface CHECK6 Has a paper jam occurred connection Open the jam cover and remove the jammed paper Reference See Paper Jam for more information on how CHECK3 Are any other USB peripherals being to remove a paper jam connected along with the printer If other USB peripherals are connected through the CHECK Can you print a test page same hub disconnect them to see if the problem still Depress the paper button on the printer for a few exists seconds to print a test page If you can print a test page there may be a problem not with the printer but with the computer or interface cable How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Nothing Prints part 2 Troubleshooting Check your computer CHECK10 Has the printer driver been installed CHECKS Is there enough computer memory or hard properly disk space Check if the printer driver has been installed following To use this printer you must have an adequate amount the steps listed below of hard disk space If there is insufficient hard disk space delete unnecessary files to increase the free space of the hard disk If there is insufficient memory close unnecessary applications to increase memory available for printing If you are still unable to print install more memory into your computer Select Chooser from the Apple menu
17. To create your own Watermark type in the desired text Enter your text over the currently displayed text and click this overwriting the original characters and then click the Ada button to add a new watermark E button After selecting a watermark from the menu and setting its size and angle click this button to add new changes Edit Fonts button Ve acuei y et SHE 3 LESLIE ONGC AMS SUOT Peepe decrecer watermark from the menu After adjusting the the Edit Fonts dialog box size and angle to suit your preferences click the Update button Select the desired font type to save Select the desired color You cannot save changes to the size and angle of a SHARP default watermark using this button Save all new Fonts Helvetica E changes using the Add button a Delete button Sample To remove your original watermark from the menu select it and click this button You can confirm the Ma Default watermarks cannot be deleted specified settings here Note You can select Italic Bold and Bold Italic for your font style On First Page Only Check this box to ensure a watermark is printed only on the first page of the document By leaving this box unchecked the watermark will appear on every page of the printed document How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Version Menu Settings Printer Properties Information about the printer driver version is shown on this screen
18. anual provides instruction for the operation of your new printer It is designed to assist you in the operation of the Online Manual and provide you with all relevant information For more information about computers operating systems and Acrobat Reader please refer to the relevant manual or help file How to Control the Online Manual Takes you back page by page To return to the previously viewed page from the page displayed by clicking a reference topic click the button on the menu bar of the Acrobat Reader Takes you forward page by page Click this button to display the Index of the Online Manual From the Index you Click the listed can jump to various pages 7 Re ieee Click this button to display the Table of Contents of the Online Manual Contents Index se aaa From the Table of Contents you can jump to various pages that section TON to ae e Printer Properties Print Maintenance Troubleshooting Online Manual Following links Links can connect parts of a document to other parts for further information In this document green colored letters are linked area To follow a link select the hand tool 4 a zoom tool or a selection tool Position the pointer over the linked area on the page until the pointer changes to a hand with a pointing finger 4 Then click the link How to Print Out the Online Manual In order to print out a hard copy of the Online Manual for your reference go to Acrobat Reader click t
19. b to 71 direction to feed the thicker card stock So lt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Paper Menu Settings part 3 Printer Properties Output Paper select the size of the paper loaded in the printer from the list To print your image data and to fit it to the paper size selected check the Fit To Page of Paper Settings dialog box and then select the paper size 0 12 By selecting Custom on the list you can specify a paper SJTU size that is not listed 0 12 yA alan sna Guaranteed area and printable area This printer can print onto the following area of the paper It is recommended that you specify margins from your application to fit within the quality guaranteed area Quality guaranteed area Guaranteed area is inside 0 75 19mm from the top bottom edge of the paper and 0 39 10mm from the right left edge of the paper Printable area Printable area The void area of the printer driver is 0 12 8mm from the paper les 0 39 edges The print quality may be degraded outside the guaranteed I 10mm area according to the contents of your document How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Advanced Menu Settings Printer Properties Set your color and quality preferences for printing using this screen This option sets printing speed and quality You can trade off speed for quality Draft
20. cify the values for N Up Printing and paper output order SHARP Copies 1 Page All SHARP AI 1800 2000series 1 00 Allows you to set N Up N Up Printing I Up Order J Collate Printing option Reverse Order When multiple copies are Paper Size Orientation Portrait printed this setting allows Output Paper a M Up Printing 1 Up Paper Selection Print Quality Sharp Special you to set the order Media Type Output Type Color Ci Cancel On the above screen click on options shown in the green boxes to make additional changes How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Main Menu Settings part 2 Printer Properties N Up Printing Order Set this feature to place multiple reduced pages onto a single Allows you to change the print out order of your documents page Select the 2 Up option to copy two pages or the 4 Up Collate option to copy four pages onto a single printed page When multiple copies are printed this setting places each copy in numerical order Orientation Reverse Order Portrait Landscape Check this box to print documents in reverse order For more detailed information refer to the table below Example When printing out two copies of a three page document Collate Reverse Order Output Result o E a o Z How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Paper Menu Se
21. e sure to keep total thickness of the loaded paper stack below 0 59 15mm The bypass tray can hold 1 sheet of paper only If too much paper is loaded into the paper tray paper supply problems will occur Remove some of the paper from the paper tray Is the top of the following paper fed into the printer If overlapping pieces of paper are supplied to the printer paper supply problems will occur Fan the paper before loading into the printer Is the paper guide correctly adjusted to fit the paper If the width of the guide is set too narrow a paper supply problem will occur If the width of the guide is set too wide printout will be skewed Ensure that the guide is adjusted correctly to the paper CHECK4 lIs the bypass tray and the paper knob set to the appropriate position for thick paper When loading thick paper through the bypass tray open the bypass tray until it reaches position 2 the tray has two positions and turn the paper knob to MA direction CHECK5 Is the loaded paper too thick or too thin Use only paper that meets SHARP specifications for weight as shown below Type Specifications Paper 16 lbs to 110 lbs index 60g m2 to 200g m2 Banner 20 lbs 75 m2 Envelope 20 Ibs to 24 lbs 752 m2 to 90 m2 Card 110 lbs index 110g m2 to 200g m2 Max thickness 0 012 0 3mm CHECK6 Trouble feeding stiff envelope or heavy paper Feed them one at a time through the bypass qn lt gt How
22. een boxes to 2 When COM10 DL C6 the print make additional changes Note Invitation A2 Banner Letter or Banner A4 is selected for Paper Size this box is disabled How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Paper Settings Dialog Box part 2 Paper Size Select an appropriate paper size for your document from menu Paper Ledger Letter Legal Executive B5 COM10 DL C6 Invitation A2 Index card 5 x 8 Index card 4 x 6 Index card 3 x 5 Japanese Hagaki Banner Letter Banner A4 Custom e The document size must be smaller than the selected loaded paper If not printing will occur over the edge of the paper causing the machine to become internally dirty Caution Size Min 3 00 x 5 00 76 2mm x 127 0mm Max 11 70 x 17 00 297 2mm x 431 8mm Printer Properties Custom Paper When Custom is selected for Paper Size setting the following dialog box will appear and you can specify the desired paper size SHARP Width 3 00 3 00 11 70 Length 5 00 17 00 3 millimeters Custom Paper Size inches Width Enter a number to customize the width to the custom paper you wish to use Length Enter a number to customize the length to the custom paper you wish to use millimeters inches Select the units of measurement for paper size settings either millimeters or inches O Ledger A3 or B4 sized pap
23. er cannot be used on the printer To print these image sizes select Fit To Page setting by checking the box or reduce the image size by specifying the ratio at Zoom setting Paper sized larger than 8 5 x 14 215 9mm x 355 6mm cannot be used in this printer You can print the image by using the reduction feature of the Zoom setting Caution N Up Printing Fit To Page and Zoom settings are not available when you select COM10 DL C6 Invitation A2 Japanese Hagaki Banner Letter or Banner A4 sized paper How to Use the Online Manual Printer Properties lt gt Paper Settings Dialog BOX part 3 Printer Properties Zoom Allows you to reduce or enlarge the size of the print from 25 to 400 in 1 increments Orientation Set the orientation for your documents either to portrait or landscape A This option prints your document in portrait format If Fit To Page Is checked you cannot specify any Note value for Zoom settings 100 button Click to return to 100 default setting If Com10 DL C6 or Invitation A2 is selected for the Paper Size and set to landscape the paper will be output in the orientation shown in the right illustration Contents Index 6 p gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Main Menu Settings part 1 Printer Properties On this dialog box you can spe
24. er is not loaded before printing is started the paper lamp on the printer will blink and the message Out of paper on bypass will appear on the screen of the computer When printing more than one page Repeat as above for each page Make sure to insert Banner Letter and Banner A4 through the bypass tray Max 5 sheets of banner paper can Caution be set to the bypass tray Make sure that your application supports Banners when you intend to print onto Banners Photo Transparency T shirt transfer and Card Stock Insert the paper that was selected into the tray For more information on various paper types refer to the following table Media Type Description Media Usage Plain Normal office paper Corporate documents copier paper and high quality paper Coated The print side of coated Graphics Images paper is whiter Photo The print side of photo paper Photographs is glossy Transparency Overhead presentation on Overhead clear film The print side of presentations transparency film is rougher T shirt transfer This media is to be T shirt Place mat transferred to cloth materials by an iron Card Stock Thick plain paper Card printing O Be sure to use only Sharp recommended OHP films when you select Transparency O f you select T shirt transfer the original image will be reversed on the printed media to make a proper image on the T shirt e When Card Stock is selected be sure to turn the paper kno
25. es i TO and the collation files Main N Up Printing 1 Up l4 4 ollate A Maintenance button E Click to access maintenance options Paper Size Orientation Portrait Reference Output Paper N Up Printing 1 Up Maintenance Dialog Box Paper Selection Print Quality Sharp Special Media Type E Output Type Color Displays important print Ceancet_ _Print_j settings Reverse Order Cancel button Print button Click this button to close the dialog box Click this button to start without printing printing ad Paper Settings Dialog Box part 1 Printer Properties The following dialog box will appear when you select Page Setup from File menu of your application You have to specify preferences on this dialog box before printing a Click this button to save your 2000 series Pager Settings i Select the paper size settings and exit the dialog box for your document Click this button to exit the dialog Orientation pas A The aps OE ae AJ box without making any changes to made for Paper Size the settings and Orientation are Zoom a 100 shown in this box Fit To Page f Click this button to show the Select the orientation information on this dialog box for your documents Check this box to fit the image to the Allows you to reduce paper size or enlarge the size of On the above screen click on options shown in the gr
26. etails view the Output Quality Dialog Box How to Use the Printer Properties Maintenance Troubleshooting Online Manual Background Printing Background printing enables you to execute other operations on your Macintosh while printing To Setup Background Printing To setup background printing select Chooser from Apple menu select AJ 1800 2000 printer icon in the box and then check the On radio button for Background Print Chooser Check this radio button Active Appel els O Inactive Background printing may prevent your mouse cursor from smooth operation or take a longer time for printing How to Use the Printer Properties Maintenance Troubleshooting Online Manual Print Monitor Print You can check the progress file names and page numbers of your print job on the print monitor after the printer receives the print data The contents on the print monitor vary according to the setting for background printing Reference Background Printing When background printing is Off When background printing is On When background printing is Off the dialog box shown below When you start printing while background printing is On the will appear to show the progress of your print job To cancel a dialog box shown below will appear to show the progress of print job press s Shortcut your print job To show this window select AJ 1800 2000 Monitor from the Application menu located at the upper right of
27. etup Guide and Operation Manual CHECK2 lIs the printer plugged into a working electrical outlet Connect some other appliance to the electrical outlet to verify whether the power source 1s supplying power lt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Nothing Prints part 1 Troubleshooting If nothing prints even when the power lamp is lit please wait a few moments The printer needs a longer time to process multicolored or intricate data If the unit still does not print refer to the check list below Check the connection between the printer and Check your printer computer CHECK4 Is the front cover properly closed CHECK1 Are the interface cables compatible with Check if the front cover of the printer is securely the printer and computer closed The interface cable compatible with this printer is a USB cable If you are using any other type of interface CHECKS Are the ink tanks and the print heads cable please replace it with a USB cable Make sure installed properly that your computer supports a USB interface cable Make sure the ink tanks and the print heads are installed properly CHECK2 ls the interface cable connected securely Reference See INSTALLING THE PRINT HEADS Check if the interface cable is securely plugged into the AND INK TANKS in the Setup Guide and connectors of the printer and computer Operation Manual for more details on Reference See CONNECTING THE IN
28. h the menu to Advanced to select Color for the Output Type setting Reference Advanced Menu Settings CHECK2 Does the application you are using support color printing Some applications may not support color printing Use an application that supports color printing For more information see your application s manual or help file How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Printing IS too Slow Troubleshooting When execution time of a print job is slow refer to the check list below CHECK CHECK2 Does your computer have sufficient memory If you are using a number of applications memory may not have enough space to process the print job Try closing all other applications to increase the amount of memory available for printing If printing is still excessively slow you may have to add more memory into your computer Is your hard disk fragmented When data is frequently stored deleted the hard disk may become fragmented causing a reduction in printing speed In this case it is recommended to defragment your hard disk You may use a commercially available hard disk defragmenting tool CHECK3 CHECK4 Is the size of the print job too large It is recommended to reduce the size of the file by lowering the resolution of the print data Has the background printing been activated If the background printing 1s activated the print speed may be slower depending on
29. he File menu and select Print After specifying the printer setting click the Print button to print screen images may be different from those in this manual In this online manual screen images and operating procedures are mainly for Mac OS 9 With other versions of Mac OS some D In this manual the contents of each screen image are those of AJ 1800 Please refer to the corresponding contents when using AJ 2000 How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Outline of the Printer Driver Printer Properties What ts the Printer Driver A printer driver is a program designed to convert print data from any application into data understandable by the printer so that the printer can quickly and efficiently print out the data Starting the Printer Driver The printer driver setup screen includes the Paper Settings dialog box and Print dialog box On the Paper Settings dialog box you can specify values related to paper including paper size Open the dialogs by following the steps shown below Follow the steps shown below to open the printer driver setup screen through Simple Text First activate Simple Text 1 Go to File menu in SimpleText and select Page 2 Setup A Paper Settings dialog box of the printer driver will appear SHARP 4J 1800 2000series Pager Settings Paper Size Lo Orientation A Zoom O Fit To Page Reference Paper Settings Dialog Box
30. in this message 35 lt gt Maintenance Changing Ink Tank part 1 Maintenance Ensure the printer is turned on before following the steps below on how to change the ink tank 2 Remove the old ink tank 1 Open the front cover While pressing the tab forward remove the ink tank The carriage will automatically move to the center position Example for the yellow ink tank Do not put your hands into the printer until the carriage stops at the center position Doing so may hurt your 4 Warning hands Do not try to move the carriage manually by force you may damage the printer Do not lift the print head latch to replace the ink tank How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Changing Ink Tank part 2 Maintenance Unpack the ink tank from its protective wrapping Turn the ink upside down and then immediately and slowly remove the tape insert it to the print head of corresponding number Match the ink tank number to the print head number Do not touch this area Example for the yellow ink tank The printer may not print if it is dirty Make sure that each tab O Hold the tank upright when removing the tape Do securely fixes the ink not touch the uncovered opening on the ink tank as GA ty pressing here ink will get on your hands O Ensure that there are no pieces of tape remaining on the ink tank Example for the yellow ink tank How to Use the Printe
31. ing both edges of the paper uss After removing the jammed paper be sure to align the paper guide to the paper in the paper tray Caution Close the jam cover insert the output tray and press the paper button Make sure the paper lamp is not blinking lf the jammed paper will not come out easily try pulling If you cannot remove the jammed paper from the jam cover in the opposite direction Do not pull too hard as this Caution may damage the printer mechanism Do not re use refer to the next step any sheets of paper that have jammed How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Pri nter Inope rative Troubleshooting lf the power lamp of the printer does not light up after being turned on or all of the lamps keep blinking for a long time refer to the steps below CHECK1 Is the power cord connected If all the lamps keep blinking Securely plug the power cord into the power connector If all the lamps including the power lamp the ink lamp and the of the printer and the electrical outlet The power cord paper lamp are blinking unplug the power cord from the might not be inserted correctly After firmly plugging printer and then plug it again If your printer still does not work in the printer verify whether or not the power lamp has please call 1 800 BE SHARP come on Reference For details on connecting the printer to an electrical outlet see CONNECTING THE POWER CORD in the S
32. m Profiler Ej Calculator Chooser y Gi Control Panels fi Favorites Key Caps Network Browser G Recent Applications Ej Recent Documents ES Recent Servers E Remote Access Status Scrapbook 2 Sherlock 2 a Stickies 2 Select the AJ 1800 2000 printer icon Make sure that AJ 1800 or AJ 2000 appears in the Connect To box Chooser Connect To AJ 1800 41800 2000 o o a s o wn o o o Y o o oO D ala o y os Background Print On 6 Off Active O Inactive 7 6 2 How to Use the Printer P Online Manual rinter Properties AppleTalk 3 Close the Chooser Click here Chooser Connect To AJ 1800 co a D By a mn a co o o o Background Print O On E Off E Active AppleTalk O Inactive 7 6 2 ad Basic Printing part 1 Print This is a printing example using SimpleText to print a document onto letter size paper 1 Start SimpleText make a new file and enter the 3 Select Letter for the Paper Size setting and text you intend to print then select portrait for the Orientation setting TT l The following dialog shows the specified values 2 Select Page Setup from the application s File menu Paper Size The Paper Settings dialog box will open Orientation eff SHARF Al 1 500 2000series Pager Settings ropersize q Zoom a Orientation A Li Fit To Page Zoom e 100
33. ning of the print head wastes ink Reference If print quality is still poor refer to Changing he Print Head Click the OK button to clean both the black print ine Print Head head and the color print head SHARP Please select which print head s to clean You can save the ink consumption eee eee by checking the box for the print head which has poorer print result Cleaning the print head will begin 4 The printer cannot perform other operations while Note cleaning the print head lt gt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Changing the Print Head part 1 Maintenance If print quality is poor after cleaning the print head 5 times the print head may be worn Ensure the printer is turned on before following the steps below on how to change the print head Raise the print head latch ji Open the front cover Raise the latch until it comes to a complete halt The carriage will automatically move to the center position Do not put your hands into the printer until the carriage stops at the center position Doing so may hurt your Warning hands Do not try to move the carriage manually by force you may damage the printer lt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Changing the Print Head part 2 Maintenance Remove the old black or color print head with the 5 Insert the new print head ink tank still inserted
34. nsert the paper supply and print again Insert the paper so that there is no visible space between the paper and the paper guides Reference See LOADING PAPER in the Setup Guide and Operation Manual for more details on inserting paper 3 lt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Printed Lines are not straight OF Have Blank Spaces Troubleshooting When printed lines are not straight or have blank spaces follow the steps listed below 1 Specify the print quality setting in the printer driver Select Print from the File menu of your application and then switch the menu to Advanced to select Sharp Special Normal Best for the Print Quality setting If you change the setting from Draft to any other option and printed lines are still poor go to step 2 Reference Advanced Menu Settings Align the print head Select Print from the File menu of your application click the Maintenance button and then click the Start button of Print alignment patterns to align the print head Reference Aligning the Print Head How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Unit does not Print in Color Troubleshooting lf you are unable to print a document in color refer to the check list below CHECK1 Is the printer driver set to the color print option Select Print from the File menu of your application and then switc
35. of the paper Set margins from your application to fit within the quality guaranteed area Reference Quality guaranteed area How to Use the Printer Properties Print Maintenance Online Manual Troubleshooting Characters or Graphics are not Printed in Correct Position Troubleshooting lf a document is printed skewed or partly off the paper follow the steps listed below CHECK1 Is the paper size loaded in the tray the CHECK4 Did you correctly specify the margins for same as that specified in the printer driver the application in use Select Page Setup from the File menu of your Check the layout of the document margins and the application to ensure that the paper size selected for the paper size settings for the application you are using Paper Size setting is the same to the size of the loaded Also check if the print settings are specified correctly paper If the Fit To Page setting is activated make to suit the paper size sure that the value for Output Paper of the Paper Reference Quality guaranteed area menu 1s the same to the size of the loaded paper size CHECK2 lIs the orientation of document setting correct Select the Page Setup from the File menu of your application to make sure that the desired orientation is selected for the Orientation setting CHECK3 Is the paper loaded correctly If a document is physically damaged as it is output or the image is skewed on the paper discard the jammed sheet rei
36. plication and then specify the desired value at N Up Printing of the Main menu Reference See the Main Menu Settings for details on the N Up Printing option For 2 Up printing For 4 Up printing N Up Printing 2 Up Printing 4 Up Printing 2 Up printing places two pages of the document stack onto a 4 Up printing places four pages of the document stack onto single printed page a single printed page ABR How to Use the Printer Properties Maintenance Troubleshooting Online Manual Printing a Photograph Print To ensure pictures taken with a digital camera are printed clearly use quality photo paper and follow the instructions below 4 When loading photo paper into the paper tray insert the glossy side face down When loading photo paper into the bypass tray insert the glossy side face up 1 Select Print from the File menu of your 2 Switch the menu to Advanced to make sure that application switch the menu to Paper and then Color is selected for Output Type setting select Photo for Media Type l l l 3 Set the Print Quality option to Best The result of setting the preferences as shown from Step 2 to Paper Selection Tray l Media Type Fiam JE Step 3 are displayed below Output Paper Letter SE Ka Print Quality Best Output Type E Color Grayscale Output If required you may adjust the image or color balance through clicking the Output Quality button For pla d
37. printed clearly Reference Test Print Head Ss lt gt Maintenance Aligning the Print Head part 1 Maintenance Align the print head after installing or changing the print head or if printed lines are not straight or have blank spaces Follow the steps below to align the print head 1 Make sure that Letter sized paper is set in the tray 5 Check the test chart results and change the preferences to the best setting for each pattern 2 Select Print from the File menu of your application and then click the Maintenance SHARP button Pattern Please set the number a tment as printed on te Click the Start button of Print alignment patterns Pattern C Pattern D Auto head cleaning Test print head l Select a pattern sample for Pattern A Print alignment patterns 7 start p Look at the chart A on your test chart Select the number under the pattern sample in which MY is located the closest to the center of the two vertically parallel lines Example sa GE m ee ee ee ee ee O 1 2 3 4 5 6 7 8 The Align print head dialog box will appear and a test chart will be printed How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Aligning the Print Head part 2 Maintenance 2 Select a pattern sample for Pattern B Click the OK button in the Align print head Look at the chart B on your test chart Select the number dialog box under the pa
38. r Sharp Color matching Starting the Printer Driver Status icon Status window Test Print Head Text Troubleshooting Uninstalling the Printer Driver Using the Chooser Version Menu Settings Watermark Menu Settings Width Zoom
39. r Properties Print Maintenance Troubleshooting Online Manual Changing Ink Tank part 3 Maintenance 5 Close the front cover Print a test page to check if the unit prints properly The carriage will return to its home position and the ink will Select Print from the File menu of your application On be fed to the print head the dialog box click the Maintenance button and then click the Start button of Test print head to print the test page If print quality is poor return to step 4 and follow the procedures once more Auto head cleaning Test print head Start h Print alignment patterns If print quality is poor after correctly inserting the ink tank clean the Print Head If the ink lamp continues to blink open the front cover and confirm that all the ink tanks are properly inserted lt gt Tot to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Test Pri nt Head Maintenance lf you are not satisfied with the print quality print a test page following the steps shown below 1 Make sure that Letter sized paper is set in the tray 5 Check the result of the test page If the print quality is poor go to the next step 2 Select Print from the File menu of your application and then click the Maintenance 6 Click the Start button of Auto head cleaning to button g clean the print heads If you cannot get a good result printing a test page even after Click the Start
40. rning Never wipe the portion around the print heads in the printer Doing so will damage the print heads Never wipe the portion around the When wiping the surface of the printer keep the front print heads cover closed Caution Do not use cleaning agents containing ammonia benzene or thinner Cleaning the printer with these substances will distort degenerate or discolor the surfaces lt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Identifying Printer Problems Troubleshooting Click the headings listed below to get information for your printer problem If you cannot solve your problem after checking everything on the list please call 1 800 BE SHARP Paper is not Fed into the Printer Faint Uneven or Smeared Print Output O O Characters or Graphics are not Printed in Correct Paper Jam Position 2 Printer Inoperativ Printed Lines are not Straight or Have Blank Spaces 3 Nothing Prints Unit does not Print in Color Uninstalling the Printer Driver Printing is too Slow O How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Paper is not Fed into the Printer part 1 Troubleshooting lf you encounter paper loading problems refer to the check list below Reference Paper Jam CHECK CHECK2 CHECK3 Is there too much paper in the paper tray Paper tray can hold up to 150 sheets of 20 lbs 75g m2 plain paper B
41. se the Printer Properties Print Maintenance Troubleshooting Online Manual Printing Overview Print The flow chart shown below provides printing overview Reference For more information on printing refer to Basic Printing Select AJ 1800 2000 through the Chooser Reference Using the Chooser Prepare the document you intend to print Load paper Reference For loading paper refer to the LOADING PAPER in the Setup Guide and Operation Manual Specify preferences for paper through your application Reference Paper Settings Dialog Box Open the printer driver setup screen and set the print preferences Reference Basic Printing Printing a Watermark Enlarge Reduce the Printed Image Printing Multiple Pages on One Page Printing a Photograph 4 Ensure printing has been Caution Completed before turning the power off Do not remove the Initiate printing power cord before turning the Reference Background Printing Print Monitor printer off How to Use the Printer Properties Maintenance Troubleshooting Online Manual Using the Chooser To print with this printer you need to connect this printer and your computer through the Chooser 4 Once the preferences are specified through the Chooser the selected values will be stored If you use this machine alone as your printer you do not have to setup the preferences every time you print 1 Select Chooser from the Apple menu File Edit View Special 0 Apple Syste
42. the model of your Macintosh even though this function allows you to do other operations while printing Please attempt to print after deactivating the background printing Reference Background Printing How to Use the Printer Properties Print Maintenance Online Manual Troubleshooting A 100 button 2 Up 2 Up Printing 4 Up 4 Up Printing Advanced Menu Settings Aligning the Print Head Auto head cleaning Background Printing Basic Printing Brightness Bypass Changing Ink Tank Changing the Print Head Cleaning the Print Head Collate Color Color Balance Color matching ColorSync Contrast Copies Custom Paper Document Name Edit Fonts Enlarge Reduce the Printed Image Fit To Page Grayscale Guaranteed area How to Use the Online Manual Identifying Printer Problems inches Ink tank Indicator window Changing Keeping the Printer Clean Length Main Menu Settings Maintenance Maintenance Dialog Box Media Type millimeters N Up Printing Order Orientation Output Paper Output Quality Dialog Box Paper Jam Paper Menu Settings Paper Selection Paper Settings Dialog Box Paper Size Paper tray Print Print alignment patterns Print head Alignment Changing Cleaning Print Quality Printable area Printer Problems 41 5 17 30 Printer Properties Printing a Photograph Printing a Watermark Printing Overview Print Monitor Remaining ink indicator window Reverse Orde
43. to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Paper is not Fed into the Printer part 2 Troubleshooting CHECK ls the printer on a flat surface The printer will not operate correctly when placed on an uneven surface Use the printer on a flat surface CHECKS Is the paper curled or folded Using curled or old paper may cause paper supply problems The use of new paper 1s recommended CHECK9 Did you fan the paper before placing into the paper tray Fan the paper and tap the edge against a flat surface to even the stack before loading into the printer CHECK10 Is the setting for printing cards or envelops correct When printing onto a card or envelope insert it in portrait direction and make sure the correct side will be printed When printing onto an envelope be sure to turn the paper knob to w7 direction to adjust the setting to fit the thickness Reference See LOADING PAPER in the Setup Guide and Operation Manual for details on inserting cards and envelopes lt gt How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Pa per Jam Troubleshooting lf a paper jam occurs refer to the steps below to remove the paper When paper is jammed the paper lamp will blink fast Be Open the jam cover located on the rear of the 2 Take off the output tray to remove the jammed printer to remove the jammed paper paper Gently pull the jammed paper upward by hold
44. ttern sample in which MY is located the closest The print head will align itself to the center of the two horizontally parallel lines O f you cannot find any satisfactory pattern sample for Example each of Pattern A to Pattern D settings select the best ones among the printed pattern samples and then go back to step 3 O The printer cannot perform other operations while aligning the print head 3 Select pattern samples for Pattern C and Pattern D respectively Look at the chart C and D on your test chart Select the numbers under the pattern samples which have the straightest lines Example O 1 2 3 4 5 6 Cracked line How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Keeping the Printer Clean Maintenance Here are a few points and cautions on cleaning the printer Take the time to read this page before cleaning 1 Turn off the power using the power button then 3 Open the front cover npl h wer cord ATAVUS UNS OUTED SO 4 Check the inside of the printer If you find stains of 2 Wipe the surface of the printer and the output tray splashed ink paper dust or dirt wipe them out with Wipe with a soft clean cloth without any loose threads a soft cloth If the dirt is sticky and hard to remove wipe the dirt away with a firmly squeezed wet cloth after soaking it in water e When wiping inside the printer be careful not to hurt yourself on projections inside it Wa
45. ttings part 1 Printer Properties On this dialog box you can specify the values for paper types or trays Reference Guaranteed area and printable area SHARP Al 1 800 2000serie 1 00 Select the paper Source Paper Selection Tray Media Type Plain 5 Output Paper Letter select the type of paper select the paper size of Paper Size Orientation Portrait the paper loaded Into the Output Paper a N 0p Printing 1 Up printer Paper Selection a Print Quality Sharp Special Media Type a Output Type On the above screen click on options shown in the green boxes to make additional changes How to Use the Printer Properties Print Maintenance Troubleshooting Online Manual Paper Menu Settings part 2 Printer Properties Paper Selection Media Type Select Tray or Bypass for your print job Select the type of paper to be used Select from Plain Coated Tray Paper is fed to the printer from the paper tray lf the Tray is selected from this menu and paper is placed in the bypass tray the paper in the bypass tray will be fed first and then paper will be fed from the paper tray Bypass Paper will be fed to the printer from the bypass tray Only one sheet can be loaded into the bypass tray To load paper into the bypass place the paper into the tray against the guide and press the paper button When printing one page Load paper into the bypass then start printing from your computer If pap
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