Samsung UN28H4500AFXZA User's Manual
Contents
1. STB Turn the satellite or cable set top box connected to the TV on and off Displays and selects the available video sources Returns to the previous channel Cuts off the sound temporarily Changes channels Brings up Smart Hub applications See the e Manual chapter Smart Features gt Smart Hub Displays the EPG Electronic Program Guide Displays information on the TV screen Exits the menu E MANUAL Displays the e Manual SEARCH Launches the Search function KEYPAD Displays a virtual On Screen Remote on the screen See the e Manual chapter Using the Remote Control and Peripherals gt Using the Samsung Smart Control gt Displaying and Using the On Screen Remote 2014 06 19 KX 9 54 55 installing Batteries into the Remote Control Match the polarity of the batteries to the symbols in the battery compartment NOTE Use the remote control within 23 feet of the TV Bright light may affect the performance of the remote control Avoid using near bright fluorescent lights or neon signs The color and shape may vary depending on the model 2014 06 19 KX 9 54 55 UH4500 ZA BN68 06555A 00ENG indb 9 tween Video Sources Press the SOURCE button to switch between external devices connected to the TV For example to switch to a game console connected to the second HDMI connector press the SOURCE button The Source List appears across the top of the screen From the Source list select H2. TV using a wireless connection UH4500 ZA BN68 06555A 00ENG indb 5 2014 06 19 KA 9 54 54 Contents 01 Turning on the TV and Cabling 7 Turning on and Controlling the TV 7 Arrang Holder 02 Using th e the cables using the Cable e Remote Control 8 Using the Remote Control 10 Switching Between Video Sources 10 Using the Remote Control to Control External Devices 10 Connecting the IR Extender Cable 11 Setting Contro 03 Smart 04 Using th p the Universal Remote ub e e Manual 14 Launching the e Manual 14 Additional e Manual Features 15 Updating the e Manual to the Latest Version UH4500 ZA BN68 06555A 00ENG indb English 6 6 05 Troubleshooting and Maintenance 06 16 18 21 21 Troubleshooting Network Troubleshooting Getting Remote Support Caring for the TV Specifications wall mounting and other information 22 23 24 25 26 27 28 29 Specifications Dimensions Licenses Mounting the TV on a Wall Using the Wall Mount Kit Optional Providing Proper Ventilation for Your TV Securing the TV to the Wall Warranty Information SAMSUNG BRAND PRODUCTS 2014 06 19 19 54 54 You can turn on the TV using the Remote Control or the TV s Controller a small joystick like button on the back jower left corner of the TV You can also use the TV s Controller to operate the TV without the Remo
3. all televisions Displaying stationary images that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle but permanent burned in ghost images in the LED picture To avoid this vary the programming and images and primarily display full screen moving images not stationary patterns or dark bars On LED models that offer picture sizing features use these controls to view different formats as a full screen picture 2014 06 19 KX 9 55 02 Be careful about the television formats you select and The above described warranty repairs must be the length of time you view them Uneven LED aging performed by a SAMSUNG Authorized Service as a result of format selection and use as well as Center Along with this Statement the Original burned in images are not covered by your Samsung Limited Warranty Statement and a dated Bill of limited warranty Sale as Proof of Purchase must be presented SAMSUNG ELECTRONICS NORTH AMERICAN to the Service Center Transportation to and LIMITED WARRANTY STATEMENT from the Service Center is the responsibility of the purchaser Conditions covered are limited only to manufacturing defects in material or workmanship and only those encountered in normal use of the product Subject to the requirements conditions exclusions and limitations of the original Limited Warranty supplied with Samsung Electronics SAMSUNG products and the requirements conditions exclusions and limitatio
4. etc 3 Control the device with the remote For example if the device is a set top box press the channel buttons on the remote to change the channel For information on additional functions see Controlling External Devices with the TV Remote Using the Universal Remote in the e Manual UH4500 ZA BN68 06555A 00ENG indb 11 2014 06 19 KX 9 54 55 Smart elu Smart Hub is the control center of the TV Through Smart Hub you can view TV program schedules and select shows to watch download and install apps Smart Hub has 2 main panels SAMSUNG APPS and On TV To move from panel to panel select one of the icons at the top of the screen You can also press the left or right button to display the previous or next panel Each panel gives you access to additional screens To open the additional screens select items on the panel or select an icon or hotspot on the screen The TV must be connected to the Internet to access Smart Hub SAMSUNG APPS Panel The SAMSUNG APPS panel displays a variety of free and for pay news sports weather and gaming apps The Samsung Apps panel has a number of sub panels including Most Popular What s new and Categories Default apps install automatically when Smart Hub is first launched The default apps may differ depending on your region Most apps listed on the SAMSUNG APPS panel are free but some apps require a fee To download these you must have a Samsung Account with a registered credit car
5. inches between the TV and other objects walls cabinet sides etc to ensure proper ventilation Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature If you use parts provided by another manufacturer it may cause difficulties with the product or result in injury caused by the product falling Whether you install your TV using a stand or a wail mount we strongly recommend you use parts provided by Samsung Electronics only installation with a stand installation with a wall mount 4 inches 4 inches 4 inches 4 inches l 4 inches See aE oes Wee e aa See English 26 UH4500 ZA BN68 06555A 00ENG indb 26 co 2014 06 19 KX 9 55 01 Securing the to the Caution Pulling pushing or climbing on the TV may cause the TV to fall In particular ensure your children do not hang on or destabilize the TV Doing so may cause the TV to tip over causing serious injuries or death Follow all safety precautions provided in the Safety Flyer included with your TV For added stability and safety you can purchase and install the anti fall device as described below To Prevent the TV from Falling These are general instructions The clamps screws and string are not supplied by Samsung They must be purchased separately We suggest consulting an installation service or professional TV
6. installer for specific hardware and anti fall hardware installation 1 Put the screws into the clamps and firmly fasten them onto the wall Confirm that the screws have been firmly installed onto the wail You may need additional material such as an anchor depending on the type of wall 2 Remove the screws from the back center of the TV put the screws into the clamps and then fasten the screws onto the TV again These screws may not be purchase screws with the following specifications For a 24 28 inch model 3 Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a durable heavy duty string and then tie the string tightly NOTE Install the TV near to the supplied with the TV If they are not M4 wall so that it does not fall backwards Connect the string so that the clamps fixed on the wall are at the same height to or lower than the clamps fixed on the TV Untie the string before moving the TV l 4 Verify all connections are properly secured Periodically check the Yi connections for any sign of fatigue or failure If you have any doubt about the security of your connections contact a professional installer UH4500 ZA BN68 06555A 00ENG indb 27 2014 06 19 KX 9 55 02 arranty Information Federal Communication Commission Interference Statement This equioment has been tested and found to comply with the limits for a Class B digital device
7. or detergent These chemicals can damage the appearance of the TV or erase the printing on the product Do not expose this apparatus to dripping or splashing Do not dispose of batteries in a fire Do not short circuit disassemble or overheat the batteries There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery Replace only with the same or equivalent type WARNING TO PREVENT THE SPREAD OF FIRE KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES This product contains chemicals known to the State of California to cause cancer and reproductive toxicity Use care when touching the TV after it has been on for some time Some parts can be warm to the touch UH4500 ZA BN68 06555A 00ENG indb 3 2014 06 19 KA 9 54 53 Internet Security Samsung takes a number of steps to protect its Internet compatible Smart TVs against unauthorized incursions and hacking For example certain sensitive communications between the TV and the Internet servers are encrypted In addition the TV s operating system has adopted controls to prevent the installation of unauthorized applications Although we take steps to protect your SmartTV and information no Internet connected device or transmission is completely secure We therefore encourage you to take additional steps to safeguard your TV secure your Internet connection and minimize the risk o
8. or fall causing serious injury to a child or adult and serious damage to the product nstalling the Wall Mount Kit The wall mount kit sold separately lets you mount the TV on the wall For detailed information about installing the wall mount see the instructions provided with the wall mount it We recommend you contact a technician for assistance when installing the wall mount bracket We do not advise you to do it yourself Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own To order the wall mount kit contact Samsung Customer Care at 1 800 SAMSUNG 1 800 726 7864 lt For 24 inch model gt Wall mount Bracket lt For 28 inch model gt Wall mount Bracket VESA Wall Mount Kit Notes and Specifications Install your wall mount on a solid wall perpendicular to the floor Before attaching the wall mount to surfaces other than plaster board please contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall it may fall and result in severe personal injury English 25 UH4500 ZA BN68 06555A 00ENG indb 25 co 2014 06 19 KX 9 55 01 When using a third party wall mount note that the assembling screw length C is shown below Product TV size in VESA screw hole specs Standard Famil
9. pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate racio frequency energy and if not installed and used in accordance with the instructions may cause harmfu interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver i connected Consult the dealer or an experienced radio TV technician for help IMPORTANT WARRANTY INFORMATION R See the warranty card for more information on warranty terms Wide screen format LED Displays with 16 9 aspect ratios the ratio of the screen width to height are primarily designed to view wide screen format full motion video The images displayed on them should primarily be in the wide screen 16 9 ratio format or expanded to fill the screen if your model offers this feature with the images constantly in motion Displaying stationary graph
10. 0 ZA BN68 06555A 00ENG indb 20 2014 06 19 KA 9 54 58 Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings for you Perform a factory reset on your TV Install recommended firmware updates How Does Remote Support Work Having a Samsung Tech remotely service your TV is easy 1 Call the Samsung 2 Open the menu on 3 Select Remote 4 The agent will then Contact Center your TV and go to Management access your TV and ask for remote the Support section and then read and That s it support agree to the service agreements When the PIN screen appears provide the PIN number to the agent Ifa sticker was attached to the TV screen some debris can remain after you remove the sticker Please clean the debris off before watching TV The exterior and screen of the product can get scratched during cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches Do not spray water or any liquid directly onto the TV Turn off the TV and then gently wipe away smudges Any liquid that goes into the product may cause a and fingerprints on the screen with a micro fiber failure fire or electric shock cloth Clean the body of the TV with a soft cloth dampened with a small amount of water Do not use flammable liquids benzene thinners etc ora cleaning agent For stubborn smudges s
11. DMIZ2 The connector names may vary depending on the product evices sing the Remote Control to Control External MENU gt System gt Universal Remote Setup The universal remote control feature lets you control cable boxes Blu ray players home theaters and other third party external devices connected to the TV using the TV s remote control For each external device you want to control you must run the universal remote set up process The first step in the process is connecting the IR extender cable included to the TV and positioning the transmitter end of the cable in front of the device you want to control Connecting the IR Extender Cable The color and design of the IR extender cable may vary depending on the model To begin the universal remote set up process connect the IR extender cable included to the TV s IR output connector as shown in the diagram and then position the transmitter end within 4 inches 10 cm of the external device s remote control sensor pointing in the direction of the sensor There can be no obstacles between the transmitter end of the IR extender cable and the external device Any obstacles will interfere with the transmission of the remote control signals English 10 UH4500 ZA BN68 06555A 00ENG indb 10 co 2014 06 19 KX 9 54 55 Setting Up the Universal Remote Control Ifyou want to control a set top box you need to have your zip code and your cable
12. ED PERSONNEL been included with this product The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation To ensure reliable operation of this apparatus and to protect it from overheating these slots and openings must never be blocked or covered Do not place this apparatus in a confined space such as a bookcase or built in cabinet unless proper ventilation is provided Do not place this apparatus near or over a radiator or heat register or where it is exposed to direct sunlight Do not place vessels vases etc containing water on this apparatus as this can result in a fire or electric shock Do not expose this apparatus to rain or place it near water near a bathtub washbow l kitchen sink or aundry tub in a wet basement or near a swimming pool etc If this apparatus accidentally gets wet unplug it and contact an authorized dealer immediately This apparatus uses batteries In your community there might be environmental regulations that require you to dispose of these batteries properly Please contact your local authorities for disposal or recycling information Do not overload wall outlets extension cords or adaptors beyond their capacity since this can result in fire or electric shock Power supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords at th
13. LLC in the United States and other countries Still image warning Avoid displaying still images such as jpeg picture files still image elements such as TV channel logos stock or news crawis at the screen bottom etc or programs in panorama or 4 3 image format on the screen Constantly displaying still pictures can cause image burn in on the LED screen which will affect image quality To reduce the risk of this effect occurring please follow the recommendations below Avoid displaying the same TV channel for long periods Always try to display any image in full screen Use the TV set s picture format menu for the best possible match Reduce brightness and contrast to avoid the appearance of after images Use all TV features designed to reduce image retention and screen burn Refer to the e Manual for details Preventing burn in Avoid keeping a still picture or a picture with static elements black bars black borders logos etc on your TV for more than two hours at a time If that is unavoidable change the picture or change to another channel for a minute or two every couple of hours Reducing the brightness and contrast of the screen when it is displaying static elements will also heip English 24 UH4500 ZA BN68 06555A 00ENG indb 24 co 2014 06 19 KX 9 55 00 f you mount this product on a wall it should be mounted only as recommended by the nanufacturer Unless it is correctly mounted the product may slide
14. OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THIS PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific legal r
15. a Contact SAMSUNG WORLD WIDE if you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center Country Customer Care Web Site Address Center T CANADA 1 800 SAMSUNG www samsung com ca Samsung Electronics Canada Inc 2050 726 7864 support English www samsung com ca_fr support French Derry Road West Mississauga Ontario L5N OB9 Canada USA 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2014 Samsung Electronics Co Ltd All rights reserved UH4500 ZA BN68 06555A 00ENG indb 1 BN68 06555A 00 a LED IV user manual SERIES 4 4500 If you have any questions please call us at 1 800 SAMSUNG 1 800 726 7864 for assistance This Nanum Gothic Eco font is provided by NAVER 2014 06 19 KX 9 54 53 Warning Important Safety Instructions Please read the Safety Instructions before using your TV CAUTION This symbol indicates that high voltage is present inside It is dangerous to make any RISK OF ELECTRIC SHOCK DO NOT OPEN kind of contact with any internal part of this product CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER This symbol indicates that important literature SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO concerning operation and maintenance has QUALIFI
16. acturing defects in materials and workmanship encountered in normal and except to the extent otherwise expressly provided for in this statement noncommercial use of this product and shall not apply to the following including but not limited to damage which occurs in shipment delivery and installation applications and uses for which this product was not intended altered product or serial numbers cosmetic damage or exterior finishes accidents abuse neglect fire water lightning or other acts of nature use of products equipment systems utilities services parts supplies accessories applications installations repairs external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book reception problems and distortion related to noise echo interference or other signal transmission and delivery problems brightness related to normal aging or burned in images SAMSUNG does not warrant uninterrupted or error free operation of the product THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
17. anual cannot be accessed from some menu screens Loading Reference Pages Select Link from the right side of a feature description page to access the corresponding reference page Updating the e Manual to the Latest Version You can update the e Manual in the same way you update apps 1 Select e Manual item in the SAMSUNG APPS screen 2 Press and hold the C button A pop up menu appears 3 Select Update Apps from the pop up menu A pop up window appears 4 Select e Manual in the popup window and then select Update Configuring Auto Update MENU gt Smart Hub gt Apps Settings To update the e manual automatically navigate to the Smart Hub gt Apps Settings menu and set the Auto Update option to On The e manual is updated automatically when an update becomes available English 15 UH4500 ZA BN68 06555A 00ENG indb 15 D 2014 06 19 KA 9 54 56 Troubleshooting If the TV seems to have a problem first review this list of possible problems and solutions Also review the Troubleshooting Section in the e Manual If none of the troubleshooting tips apply visit www samsung com support or call Samsung Customer Service at 1 800 SAMSUNG 1 800 726 7864 Issues Solutions and Explanations Flickering and Dimming Try disabling some of the TV s energy efficiency features Disable Energy Saving System gt Eco Solution gt Energy Saving and check again Screen Color is Not Correct Run a Self Diagnosis Pic
18. d SAMSUNG APPS Panel Functions Move the focus to an app and then press and hold the C4 button An Options drop down list appears with the following functions Move Relocates an app on the screen Delete Removes a selected app from your TV Multi Delete Removes multiple apps from the TV View Details Displays detailed information about a selected app Change View Changes how the apps are sorted on the screen by Custom view or Most Played Lock Unlock Locks or unlocks apps Locked apps cannot be accessed Update Apps Displays a list of apps that have updates available You can select which apps to update The SAMSUNG APPS Panel functions are context sensitive The functions that appear may differ depending on the app you select UH4500 ZA BN68 06555A 00ENG indb 12 2014 06 19 KX 9 54 55 Downloading and Installing an App 1 On the SAMSUNG APPS panel select Most Popular What s new or Categories 2 Move the focus to an app and then press and hold the C button When the Options drop down list appears select Download from the list If the app is free the app you selected is installed on the TV If the app is not free follow the directions on the screen to pay for and download the app On TV Panel On TV displays your current program live in a small window a list of recommended programs currently on other channels and a list of recommended programs that will air later Use these lists to change the chan
19. device s power cable The remote control does not work The cable set top box remote control doesn t turn the TV on or off or adjust the voiume Replace the remote control batteries Make sure the batteries are installed with their poles in the correct direction Clean the sensor s transmission window on the remote Try pointing the remote directly at the TV from 5 6 feet away Program the Cable Set remote control to operate the TV Refer to the Cable Set Top Box user manual for the SAMSUNG TV code This TFT LED panel is made up of sub pixels which require sophisticated technology to produce There performance of the product may be however a few bright or dark pixels on the screen These pixels will have no impact on the To keep your TV in optimum condition upgrade to the latest software Use the Update Now or Auto MENU gt Support gt Software Update gt Auto Update Make sure you have the correct cable before plugging it in Illustrations of comm below Cable Plugs Ports HDMI USB ic Optical Ce g A Warning Do not plug cables in upside down Be sure to check the orientation o plug before plugging it in The TV does not support HDDs Hard Disk Drives connected to the USB port UH4500 ZA BN68 06555A 00ENG indb 17 English 17 Update functions on the TV s menu Screen MENU gt Support g
20. e plug end at wall outlets and the point where they exit from the appliance To protect this apparatus from a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the set due to lightning and power line surges Before connecting the AC power cord to the DC adaptor outlet make sure the voltage designation of the DC adaptor corresponds to the local electrical supply Never insert anything metallic into the open parts of this apparatus Doing so may create a danger of electric shock To avoid electric shock never touch the inside of this apparatus Only a qualified technician should open this apparatus English 2 UH4500 ZA BN68 06555A 00ENG indb 2 co 2014 06 19 KA 9 54 53 Make sure to plug the power cord in until it is firmly seated When unplugging the power cord from a wall outlet always pull on the power cord s plug Never unplug by pulling on the power cord Do not touch the power cord with wet hands e If this apparatus does not operate normally in particular if there are any unusual sounds or smells coming rom it unplug it immediately and contact an authorized dealer or service center Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time especially when children elderly or disabled people
21. electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect or call 877 278 0799 English 22 UH4500 ZA BN68 06555A 00ENG indb 22 co 2014 06 19 KX 9 54 59 Decreasing Power Consumption When you shut the TV off it enters Standby mode In Standby mode it continues to draw a small amount of power To decrease power consumption unplug the power cord when you don t intend to use the TV for a long time ensions Port panel detail Rear view The displayed image may differ depending on the model Unit inches Model name o 2 3 4 6 6 UN24H4500 2 9 2 9 95 3 8 4 8 3 3 3 5 11 6 UN28H4500 3 9 3 9 10 6 55 5 7 3 0 44 15 4 All drawi the dimensions before install UH4500 ZA BN68 06555A 00ENG indb 23 English 23 ngs are not necessarily to scale Some dimensions are subject to change without prior notice Refer to ing your TV Not responsible for typographical or printed errors 2014 Samsung Electronics America Inc 2014 06 19 KA 9 54 59 Licenses DOLBY S dts S dts DIGITAL PLUS Premium Sound 5 1 Studio Sound D WX Designed with HD UEI TECHNOLOGY Homi The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing
22. essages appear on your TV screen requesting permission to link a device or enable a remote session do NOT accept Do not visit suspicious web sites and do not install any suspicious programs We recommend users install only those authorized apps provided by Samsung through Samsung Smart Hub UH4500 ZA BN68 06555A 00ENG indb 4 2014 06 19 KA 9 54 53 Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance Product design and specifications may change without notice Features of your new TV SMART HUB Your TV features Smart Hub a multi purpose entertainment and family center With Smart Hub you can surf the web and download applications Press the amp button to open the First Screen and then select the Panel icon The TV displays the Panel screen Choose a service using the icons displayed in the top part of the screen Smart Hub services and functionality include SAMSUNG APPS Samsung Apps offers an extensive collection of free and for pay news sports weather and gaming content you can download directly to and enjoy on your TV On TV View a listing of programs that are currently airing or are scheduled to air Select a program to watch e Manual Provides a detailed on screen user s manual built into your TV page 14 Device Manager Use the TV features with a USB keyboard and mouse Screen Mirroring Displays mobile device screens on the
23. f unauthorized access These steps are listed below When Samsung releases software updates to improve the security on your TV you should promptly install these updates To automatically receive these updates turn on Auto Update in the TV s menu Support gt Software Update gt Auto Update When an update is available a popup message appears on the TV screen Accept the software download and update by selecting YES when prompted Take steps to secure your wireless router and network Your router s manual should provide additional details about how to implement the following measures e Secure your wireless routers management settings with a unique password to prevent unauthorized changes to security related settings Implement standard encryption e g WPA2 encryption on your wireless router to secure your wireless network signal Secure access to your wireless network with a hard to guess password Confirm your router s firewall setting is enabled if so equipped Make sure all your Internet connected devices are behind your network s firewall If your router or modem has a standby mode button use it to disconnect your home network from the Internet when it is not in use Use strong passwords for all your Internet accounts Netflix Facebook Skype etc If your TV has a camera recess the camera into the TV s bezel when it is not in use Recessing the camera makes it inoperative If any unexpected m
24. he E MANUAL button You can also select Support gt e Manual in the TV s menu 2 Select a category from the left side of the screen Once a selection has been made the contents of the selected category appear on the right side of the screen 3 Select an item from the list This opens the e manual on the corresponding page if a description doesn t fit on a single screen Position the focus on the page to display AA on the screen Press the A or W buttons to scroll the page up and down anual Features tional e Loading Pages using Keywords Select Search to bring up the search screen Enter a search term and then select Done Select an item from the search results to load the corresponding page Loading Pages from the Index Page Select Index to bring up the index screen Select a keyword from the list to navigate to the relevant page English 14 UH4500 ZA BN68 06555A 00ENG indb 14 co 2014 06 19 KA 9 54 56 Using History to Load Previously Read Pages Select Opened page A list of previously read pages is shown Select a page The e Manual jumps to the selected page Accessing the Menu from the e Manual Select Try Now from the right side of a feature description page to access the corresponding menu item and try out the feature right away If you want to read the e Manual entry on a specific screen menu feature Press the E MANUAL button to load the corresponding e Manual page The e M
25. ics and images on the screen such as the dark sidebars on non expanded standard format television video and programming should be limited to no more than 5 of the total television viewing time per week UH4500 ZA BN68 06555A 00ENG indb 28 FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For product available in the USA Canada market only channels is not possible channel 1 11 can be operated Selection of other This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body s EGARDING TELEVISION FORMAT VI EWING Additionally viewing other stationary images and text such as stock market crawls video game displays station logos web sites or computer graphics and patterns should be limited as described above for
26. ights and you may also have other rights which vary from state to state To obtain warranty service please contact SAMSUNG at Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2112 1 800 SAMSUNG 726 7864 www samsung com 1 800 749 0260 Projectors only The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung reseller THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED RESELLERS OR RETAILERS EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED For a list of Samsung authorized retailers please go to http www samsung com us peaceofmind authorized_ resellers html 2014 06 19 KX 9 55 02
27. nel view more information about recommended programs running later including how much time is left until they air You can also set up a Schedule Viewing of a program that hasn t aired yet To view a program recommended by On TV select the image The On TV panel has the following main subpanels Guide Displays the program schedule of each digital channel You can check the program schedule and set up a Schedule Viewing Timeline View Displays program recommendations for different times of the day Trending Displays what is the most trendy or popular content on Twitter You can set up a Schedule Viewing to view the content On TV Panel Functions Move the focus to a program and then press and hold the G button An Options drop down list appears with the following functions e View details Displays detailed information about the selected program Schedule Sets up a Schedule for the selected program UH4500 ZA BN68 06555A 00ENG indb 13 2014 06 19 KA 9 54 56 nual Launching the e MENU gt Support gt e Manual The embedded e manual contains information about your TV s key features Alternatively you can download a copy of the e manual from Samsung s website and read it on your computer or print it out Words in yellow indicate a menu item and bold words in white indicate remote control buttons Arrows are used to indicate the menu path Example MENU gt Picture gt Picture Mode 1 Press t
28. ns contained Excluded but not limited to are any originally herein SAMSUNG will additionally provide specified provisions for in home or on site Warranty Repair Service in the United States on SETVICES AINE OF MAXIMUM Tepall times SAMSUNG products purchased in Canada and in exchanges or replacements accessories options Canada on SAMSUNG products purchased in the upgrades or consumables United States for the warranty period originally For the location of a SAMSUNG Authorized specified and to the Original Purchaser only Service Center please call toll free In the United States 1 800 SAMSUNG 1 800 726 7864 In Canada 1 800 SAMSUNG LIMITED WARRANTY TO ORIGINAL This limited warranty begins on the original date of PURCHASER purchase and is valid only on products purchased This SAMSUNG brand product as supplied and and used in the United States To receive warranty distributed by SAMSUNG and delivered new in the aie a purchaser a contact o for original carton to the original consumer purchaser problem determination ana service procedures is warranted by SAMSUNG against manufacturing Warranty service can only be performed by a defects in materials and workmanship for period of SAMSUNG authorized service center The original 90 Days Parts and Labor for Commercial Use dated bill of sale must be presented upon request Categories Parts labor Size Senie proof of purchase to SAMSUNG
29. on or the cable satellite box might not be turned on Check the antenna connection or turn on the cable satellite box Stand Assembly If you have any trouble assembling the stand review the stand assembly instruction in the Quick Start Guide Cannot Find a Channel Re run Setup Go to MENU gt System gt Setup or run Auto Program Go to MENU gt Broadcasting gt Auto Program For detailed troubleshooting information watch the troubleshooting videos at www samsung com spsn English 16 UH4500 ZA BN68 06555A 00ENG indb 16 co 2014 06 19 KX 9 54 56 Issues Solutions and Explanations The TV won t turn on he TV Make sure the wall outlet is working Try pressing the button on the TV to make sure the problem is not the remote If the TV turns on refer to Remote control does not work below ake sure the AC power cord is securely plugged in to the wall outlet and There is no picture video Check the cable connections Remove and reconnect all cables connected o the TV and external devices Set the video outputs of your external devices Cable Sat Box DVD Blu ray etc to match the TV s input connections For example if an external device s output is HDMI it should be connected to an HDMI input on the TV Make sure your connected devices are powered on Be sure to select the correct input source Reboot the connected device by unplugging it and then reconnecting the
30. or SAMSUNG s 39 and Carry In or authorized service center LCD LED TV 1 Year 1 Year Larger in Home SAMSUNG will repair or replace this product at our 37 and Carry In option and at no charge as stipulated herein with Smaller new or reconditioned parts or products if found to be Plasma 1 Year 1 Year All Carry In or defective during the limited warranty period specified Display eam above All replaced parts and products become the 3D Glasses 1 Year 1 Year eena property of SAMSUNG and must be returned to uuu SAMSUNG Replacement parts and products assume 180 Days after Purchasing and 600 Hours of Use the remaining original warranty or ninety 90 days Lamp on Projector whichever is longer UH4500 ZA BN68 06555A 00ENG indb 29 2014 06 19 KX 9 55 02 UH4500 ZA BN68 06555A 00ENG indb 30 Certain products are eligible for In home service at Samsung s discretion To receive in home service the product must be unobstructed and accessible to service personnel If during in home service repair cannot not be completed it may be necessary to remove repair and return the product If in home service is unavailable SAMSUNG may elect at our option to provide for transportation of our choice to and from a SAMSUNG authorized service center Otherwise and for 37 and smaller LCD LED TV transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser This limited warranty covers manuf
31. pray a small amount of screen cleaner on the cloth English 21 UH4500 ZA BN68 06555A 00ENG indb 21 co 2014 06 19 KA 9 54 59 Display Resolution 1366 x 768 Environmental Considerations Operating Temperature 50 F to 104 F 10 C to 40 C Operating Humidity 10 to 80 non condensing Storage Temperature 4 F to 113 F 20 C to 45 C Storage Humidity 5 to 95 non condensing Stand Swivel Left Right 0 Model Name UN24H4500 UN28H4500 Screen Size 24 Class 28 Class Diagonal 23 6 measured diagonally 27 5 measured diagonally Sound Output 3Wx2 5Wx2 Dimensions W x H x D Bany 22 1 x 13 7 x 2 5 inches 25 3 x 15 6 x 2 4 inches 561 8 x 349 1 x 65 1 mm 643 4 x 396 5 x 62 9 mm With stand 22 1 x 15 1 x 6 4 inches 25 3 x 17 1 x 6 4 inches 561 8 x 384 2 x 163 8 mm 643 4 x 435 0 x 163 4 mm Weight Without Stand 8 5 Ibs 3 9 kg 8 1 Ibs 3 7 kg With Stand 8 8 Ibs 4 0 kg 9 0 Ibs 4 1 kg Design and specifications are subject to change without prior notice The actual appearance of the TV may differ from the images in this manual depending on the model This device is a Class B digital apparatus For information about the power supply and more information about power consumption refer to the abel attached to the product Typical power consumption is measured according to Energy Star Program requirements for televisions Dispose unwanted
32. provider s name and location on hand before you begin If you want to control a Blu ray player or home theater you need the manufacturer s name and model number 1 Turn on the external device you want to control with the universal remote function 2 Press the SOURCE button on your remote to bring up the Source screen 3 Select the Universal Remote Setup icon You can also start Universal Remote Setup through the TV s menu Navigate to System gt Universal Remote Setup 4 The TV checks if the IR extender cable is connected If it confirms the connection press the C button 5 Select the type of device you want to control set top box Blu ray player or home theater 6 Follow the directions on the screen to complete the set up and register the device The directions will be different depending on the device you want to control 7 Once set up is complete and you have confirmed that you can use the TV remote to control the device disconnect the IR extender cable from the TV and set it aside You can now control the device directly with your remote Controlling an External Device with the TV Remote During the universal remote set up process the TV registers the connector source the external device is connected to To control a registered external device with your TV s remote select the external device on the Source List 1 Press the SOURCE button on your remote 2 Select the source the device is connected to HDMI1 HDMI2
33. s metal filing cabinets Metal objects walls and floors will nterfere with your router s wireless signal The closer your router is to these obstructions the more severe the interference and the weaker the signal Reduce wireless interference he most common wireless technology 802 11g wireless G operates at a frequency of 2 4GHz Many cordiess phones microwave ovens baby monitors garage doors and other wireless devices also use this requency Reduce interference by avoiding wireless devices that use the 2 4GHz frequency and use devices that communicate via the 5 0 GHz frequency instead Replace your router s antenna f you must place your router in the corner consider replacing your standard antenna with a Hi Gain wireless antenna ligh gain antennas can be attached to most wireless routers They boost the signal strength and aim the signal in one direction English 19 UH4500 ZA BN68 06555A 00ENG indb 19 co 2014 06 19 KX 9 54 58 Intermittent Wi Fi e Check the distance between the Modem Router and the TV The distance should not exceed 50ft 15 2 m Verify that there are no obstacles between your TV and the Modem Router Appliances cordiess phones stone walls fireplaces etc decrease Wi Fi strength e Check the cable that connects the Modem to the Router if you use a separate Modem and Router to see if it is in good condition If it is not replace the cable Connect the TV to yo
34. t Software Update gt Update now or Screen on plugs and ports are shown the 2014 06 19 KA 9 54 57 etwork Troubleshootinc How to Improve Your Wireless Signal Position your wireless router modem router or access point in a central location The best place for a Wi Fi router is in the center of your home lf that is not possible move it as close to the center of your home as possible Avoid putting it in a corner Single Story Bad Router Position Good Router Position Multi Story L Bad Router Position Good Router Position English 18 UH4500 ZA BN68 06555A 00ENG indb 18 co 2014 06 19 KX 9 54 58 Adding a wireless repeater A wireless repeater is a device which extends your wireless network s range without requiring you to add any wiring All you need to do is place the repeater halfway between your wireless router and your TV and you will get an instant boost in your wireless signal strength Single Story Multi Story Wireless router e Wireless repeater Do not locate the router on the floor and keep it away from walls and metal objects Avoid placing the router near objects such a
35. te Control Open Smart Hub 8 Open the menu mMEJS Select a source o Turn off the TV The control stick is located on the lower left corner of the back of the TV Remote control sensor When you use the Remote Control the standby LED does not light except when you press the button Tine TT PT a Ile English 7 UH4500 ZA BN68 06555A 00ENG indb 7 co 2014 06 19 KA 9 54 54 Turns the TV on and off Gives direct access to channels Press to select additional digital channels being broadcast by the same digital station For example to select channel 54 3 press 54 then press and 3 Adjusts the volume Displays channel lists on the screen Opens the OSD Menu Displays frequently used functions Moves the cursor selects the on screen menu items and changes the values seen on the TV s menu Returns to the previous menu Use these buttons according to the directions on the TV s screen P SIZE Lets you choose the picture size MTS Press to choose stereo mono or Separate Audio Program SAP broadcast CC Controls the caption decoder Use these buttons in a specific feature Use these buttons according to the directions on the TV s screen UH4500 ZA BN68 06555A 00ENG indb 8 e manual search KEYPAD Ps mts cc SAMSUNG English 8
36. ture Test Support gt Self Diagnosis gt Picture Test if the picture problem is caused by the TV the problem should be visible in the Picture Test If the problem is not visible next confirm that the TV s video input ports are connected to the correct external video device output ports and that none of the connections are loose Finally if possible test your external video devices by connecting them to another TV Screen Brightness Adjust the following settings Navigate to Picture and adjust Backlight Contrast Brightness Sharpness Color Tint G R and other picture quality adjustment settings Unwanted Powering Off Check if Sleep Timer System gt Time gt Sleep Timer has been enabled Sleep Timer automatically turns off the TV after an amount of time that you select If the Sleep Timer has not been enabled see if No Signal Power Off System gt Eco Solution gt No Signal Power Off or Auto Power Off System gt Eco Solution gt Auto Power Off has been enabled No Signal Power Off turns off the TV if no signal has been received by the TV fora specified period time Auto Power Off turns off the TV if there has been no user input in four hours Trouble Powering On Confirm that the power cord is connected and that the remote has live batteries and is functioning correctly If the power cord is connected properly and the remote control is operating normaily there might be a problem with the antenna cable connecti
37. ur Modem Router using a CAT 7 cable and then try to set up a wired network connection MENU gt Network gt Network Settings Check Network Status MENU gt Network gt Network Status to see if the IP address is invalid for example 169 x x x If it is call your ISP to get a valid IP address and then ask them to check the connection between your Modem anc Router and the connection between the Modem Router and the Internet If you see a valid Mac address call your ISP and ask them to reset your network circuit to re register the Mac addresses of your new Modem Router and the TV Netflix problems Verify that your Modem Router is no more than 50 ft 15 2 m away from the TV Change the DNS to 8 8 8 8 Select MENU gt Network gt Network Status gt DNS Server gt Select Manually gt DNS gt enter 8 8 8 8 gt OK e Verify that the ESN for Netflix is valid Go to MENU gt Support gt Contact Samsung Reset Netflix by selecting MENU gt Smart Hub gt Smart Hub Reset Smart Hub Error Messages e Verify that the distance between the TV and the Modem Router does not exceed 50 ft 15 2 m Verify that the TV is connected to the network by checking the Network Status MENU gt Network gt Network Status Reset Smart Hub by selecting the MENU gt Smart Hub gt Smart Hub Reset Update the TV s software MENU gt Support gt Software Update Wait 2 to 3 days for the issue to resolve itself UH450
38. will be left alone in the house Accumulated dust can cause an electric shock an electric leakage or a fire by causing the power cord to generate sparks and heat or the insulation to deteriorate Be sure to contact an authorized service center for information if you intend to install your TV in a location with heavy dust high or low temperatures high humidity chemical substances or where it will operate 24 hours a day such as in an airport a train station etc Failing to do so may lead to serious damage to your TV Use only a properly grounded plug and wall outlet An improper ground may cause electric shock or equipment damage Class Equipment only To turn this apparatus off completely you must disconnect it from the wall outlet Consequently the wall outlet and power plug must be readily accessible at all times Do not allow children to hang on the product Store the accessories battery etc in a location safely out of the reach of children Do not install the product in an unstable location such as a shaky self a slanted floor or a location exposed to vibration Do not drop or strike the product If the product is damaged disconnect the power cord and contact a service center To clean this apparatus unplug the power cord from the wall outlet and wipe the product using a soft dry cloth Do not use any chemicals such as wax benzene alcohol thinners insecticide air fresheners ubricants
39. y inches A B in millimeters C mm Screw Quantity 24 ISX 75 6 3 9 3 LED TV M4 4 28 100 x 100 16 5 19 5 Do not install your Wall Mount Kit while your TV is turned on It may result in personal injury from electric shock Standard dimensions for wall mount kits are shown in the table Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided Do not use screws that do not comply with VESA standard screw specifications Do not use screws that are longer than the standard length or do not comply with VESA standard screw specifications Screws that are too long may cause damage to the inside of the TV set For wall mounts that do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kinds of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used or the consumer fails to follow the product installation instructions Do not mount the TV at more than a 15 degree tilt Always have two people mount the TV on to a wall Providing Proper Ventilation for Your TV When you install your TV maintain a distance of at least 4
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