Samsung 2043NWX User's Manual
Contents
1. Q Is the frequency properly adjusted when checking the Display Timing on the menu SI A Troubleshooting Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes The maximum frequency per resolution may differ from product to product There are only 16 colors shown on the screen The screen colors have changed after changing the video card Q A Q A Have the Windows colors been set properly Windows XP Set the resolution at the Control Panel gt Appearance and Themes gt Display gt Settings Windows ME 2000 Set the resolution at the Control Panel gt Display gt Settings Has the video card been set properly Set the video card by referring to the video card manual There is a message that reads Unrecognized monitor Plug amp Play VE SA DDC monitor found Q A Q A Have you installed the monitor driver Install the monitor driver according to the Driver Installation Instructions See the video card manual to see if the Plug amp Play VESA DDC function can be supported Install the monitor driver according to the Driver Installation Instructions Check when MagicTune does not function properly Q A MagicTune feature is found only on PC VGA with Window OS that supports Plug and Play To check whether your PC is available for MagicTune feature follow the steps below When Windows is XP Control Panel gt Pe2. other than those specified Please use Wall Mount according to the International standards 15 Troubleshooting Self Test Feature Check A Note Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly Self Test Feature Check 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer 3 Turn on the monitor If the monitor 1s functioning properly you will see a box in the illustration below Check Signal Cable This box appears during normal operation if the video cable becomes disconnected or damaged 4 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after using the previous procedure check your video controller and computer system your monitor is functioning properly Warning Messages If there is something wrong with the input signal a message appears on the screen or the screen goes blank although the power indicator LED is still on The message may indicate that the monitor is out of scan range or that you need to check the signal cable Not Optimum Mode Recommended Mode 1680 x 1050 60Hz Environment The location and the position of the monitor may influence the quality and other features of the monitor If there are any sub woofer speakers near the monitor unplug and relocate the woofer to another room Remove al
3. the BIOS SETUP of the computer Refer to the Windows Computer Man ual Q How can I clean the outer case LCD Panel Disconnect the power cord and then clean the monitor with a soft cloth using either a cleaning solution or plain water Do not leave any detergent or scratches on the case Do not let any water enter the monitor Note Before calling for assistance check the information in this section to see if you can remedy any prob lems yourself If you do need assistance please call the phone number on the Information section or contact your dealer 54
4. 2043NW 2043NWX Introduction Package Contents Note Please make sure the following items are included with your monitor If any items are missing contact your dealer Contact a local dealer to buy optional items Unpacking Type 1 LA Monitor amp Simple stand Note MagicRotation program can not be provided as Simple Stand does not support Pivot function Type2 h Monitor amp HAS stand Manuals Quick Setup Guide Warranty Card User s Guide Not available in all loca tions Introduction Cables D Sub Cable Power Cord Others Cleaning Cloth Note This is only provided for highly polished black products as a product feature Your Monitor Initial Settings The optimal resolution for this monitor is as follows 1680 x 1050 60Hz Follow the above settings to set the resolution Language Select the language using the up or down key The displayed content will disappear after 40 seconds Turn the Power button off and on It will be displayed again It can be displayed up to three 3 times Make sure to adjust the resolution of your PC before reaching the maximum count Note The resolution displayed on the screen is the optimal resolution for this product Adjust your PC resolution so that it is the same as the optimal resolution for this product Front Introduction MENU TT G F 1 oO MENU button MENUAIL Opens the on screen menu and exits from th
5. e menu Also use to exit the OSD menu or return to the previous menu 2 Customized Keyj Lt You can customize key assignment for the Custom button according to your pref erences Note You can configure the customized key for a required function via Setup gt Cus tomized Key amp Brightness button 4 When OSD is not on the screen push the button to adjust brightness gt gt Click here to see an animation clip Adjust buttons Wf de These buttons allow you to adjust items in the menu Enter button Activates a highlighted menu item O AUTO button Use this button for auto adjustment gt gt Click here to see an animation clip 10 Introduction O Power button J Use this button for turning the monitor on and off Q Power Indicator This light glows blue during normal operation and blinking blue once as the mon itor saves your adjustments Note See PowerSaver described in the manual for further information regarding power saving functions For energy conservation turn your monitor OFF when it is not needed or when leaving it unattended for long periods Rear Note The configuration at the back of the monitor may vary from product to product SAMSUNG Simple Stand HAS Stand oO POWER port Connect the power cord for your monitor to the POWER port on the back of the monitor Ey RGB IN port Connect the D sub cable to the 15 pin RGB IN port on the back of your mo
6. if the installed the adapter video driver and the monitor driver Check if the scanning ratio of the video screen is set to between 56 Hz 75 Hz Do not exceed 75 Hz when using the maximum resolution If you have problems in installing the adapter video driver boot the computer in Safe Mode remove the Display Adapter in the Control Panel gt System gt Device Administrator and then reboot the computer to reinstall the adapter video driver Note If problems repeatedly occur contact an authorized service center How can I change the frequency The frequency can be changed by reconfiguring the video card A Note that video card support can vary depending on the version of the driver used Refer to the computer or the video card manual for details How can I adjusts the resolution Windows XP Set the resolution in the Control Panel gt Appearance and Themes gt Display gt Settings A Windows ME 2000 Set the resolution in the Control Panel gt Display gt Settings Contact the video card manufacturer for details How can I set the Power Saving function Windows XP Set the resolution in the Control Panel gt Appearance and Themes gt Display gt Screen Saver Set the function in the BIOS SETUP of the computer Refer to the Windows Computer Man ual 53 Troubleshooting A Windows ME 2000 Set the resolution at the Control Panel gt Display gt Screen Saver Set the function in
7. l electronic devices such as radios fans clocks and telephones that are within 3 feet one meter of the monitor Useful Tips A monitor recreates visual signals received from the computer Therefore if there is a problem with the computer or the video card this can cause the monitor to become blank have poor coloring become 49 Troubleshooting noisy and video mode not supported etc In this case first check the source of the problem and then contact the Service Center or your dealer Judging the monitor s working condition If there is no image on the screen or a Not Optimum Mode Recommended Mode 1680 x 1050 60 Hz message comes up disconnect the cable from the computer while the monitor is still powered on If there is a message coming up on the screen or if the screen goes white this means the monitor is in working condition In this case check the computer for trouble Check List Note Before calling for assistance check the information in this section to see if you can remedy any prob lems yourself If you do need assistance please call the phone number on the Information section or contact your dealer No images on the screen cannot turn on the monitor Q A Q A Is the power cord connected properly Check the power cord connection and supply Can you see Check Signal Cable on the screen Connected using the D sub cable Check the signal cable connection If the power is on rebo
8. nitor Kensington Lock The Kensington lock is a device used to physically fix the system when using it in a public place The locking device has to be purchased separately For using a locking device contact where you purchase it Note See Connecting Cables for further information regarding cable connections 11 Introduction SAMSUNG Cable holding ring e Fix the cables using the holding ring as shown in the figure 12 Connections Connecting Cables Rear of Monitor Rear of Computer a O10 BIGGS TR Edt Gi nbn ia ini ied i z Macintosh E Ji Q Connect the power cord for your monitor to the power port on the back of the monitor Plug the power cord for the monitor into a nearby outlet O Use a connection appropriate for your computer Using the D sub Analog connector on the video card e Connect the signal cable to the 15 pin D sub port on the back of your monitor EZ Connected to a Macintosh e Connect the monitor to the Macintosh computer using the D sub connection cable Note If the monitor and the computer are connected you can turn them on and use them 13 Connections Using the Stand Monitor Assembly Simple Stand HAS Stand Monitor and Bottom HAS Stand A Stand Stopper Attaching a Base This monitor accepts a 75 0 mm x 75 0 mm VESA compliant mounting interface pad 14 Connections Simple Stand HAS Stand A M
9. onitor B Mounting interface pad Sold separately 1 Turn off your monitor and unplug its power cord 2 Lay the LCD monitor face down on a flat surface with a cushion beneath it to protect the screen 3 Remove four screws and then remove the stand from the LCD monitor 4 Align the mounting interface pad with the holes in the rear cover mounting pad and secure it with four screws that came with the arm type base wall mount hanger or other base AN Do not use screws longer than the standard dimension as they may damage the inside of the Monitor For wall mounts that do not comply with VESA standard screw specifications the length of the screws may differ depending on their specifications Do not use screws that do not comply with the VESA standard screw specifica tions Do not fasten the screws too tightly as this may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kinds of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used or the consumer fails to follow the product installation instructions To mount the monitor on a wall you should purchase the wall mounting kit that allows you to mount the monitor at least 10 cm away from the wall surface Contact the nearest Samsung Service Center for more information Samsung Electronics will not be responsible for damages caused by using a base
10. ot the computer to see the initial screen the login screen which can be seen If the initial screen the login screen appears boot the computer in the applicable mode the safe mode for Windows ME XP 2000 and then change the frequency of the video card Refer to the Preset Timing Modes If the initial screen the login screen does not appear contact the Service Center or your deal er Can you see Not Optimum Mode Recommended Mode 1680 x 1050 60 Hz on the screen You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly Adjust the maximum resolution and frequency that the monitor can handle properly If the display exceeds SXGA or 75 Hz a Not Optimum Mode Recommended Mode 1680 x 1050 60 Hz message is displayed If the display exceeds 85 Hz the display will work properly but the Not Optimum Mode Recommended Mode 1680 x 1050 60 Hz message appears for one minute and then disappears Please change to the recommended mode during this one minute period The message is displayed again if the system is rebooted 50 Troubleshooting Q There is no image on the screen Is the power indicator on the monitor blinking at 1 second intervals A The monitor is in PowerSaver mode A Press a key on the keyboard to activate the monitor and restore the image on the screen A If there is still no image press the button Then pre
11. rformance and Maintenance gt System gt Hardware gt Device Manager gt Monitors gt After deleting Plug and Play monitor find Plug and Play monitor by searching new Hardware MagicTune is an additional software for the monitor Some graphic cards may not support your monitor When you have a problem with the graphic card visit our website to check the compatible graphic card list provided http www samsung com monitor magictune MagicTune doesn t work properly Q A Have you changed your PC or video graphic card Download the latest program The program can be downloaded http www samsung com mon itor magictune Did you install the program 52 Troubleshooting A Reboot the computer after installing the program for the first time If a copy of the program is already installed remove it reboot the computer and then install the program again You need to reboot the computer for it to operate normally after installing or removing the program Note Visit the MagicTune website and download the installation software for MagicTune MAC Check the following items if there is trouble with the monitor Q amp A Check if the power cord and the video cables are properly connected to the computer Check if the computer beeps more than 3 times when booting If it does request an a service for the main board of the computer If you installed a new video card or if you assembled the PC check
12. ss any key on the keyboard again to activate the monitor and restore the image on the screen cannot see the On Screen Display Q Have you locked the On Screen Display OSD Menu to prevent changes A Unlock the OSD by pressing the MENU I button for at least 5 seconds The screen shows strange colors or just black and white Q Is the screen displaying only one color as if looking at the screen through a cellophane paper A Check the signal cable connection A Make sure the video card is fully inserted in its slot Q Have the screen colors become strange after running a program or due to a crash between ap plications A Reboot the computer Q Has the video card been set properly A Set the video card by referring to the video card manual The screen suddenly has become unbalanced Q Have you changed the video card or the driver A Adjust screen image position and size using the OSD Q Have you adjusted the resolution or frequency to the monitor A Adjust the resolution and frequency at the video card Refer to the Preset Timing Modes Q The screen can be unbalanced due to the cycle of the video card signals Readjust Position by referring to the OSD The screen is out of focus or OSD cannot be adjusted Q Have you adjusted the resolution or frequency on the monitor A Adjust the resolution and frequency of the video card Refer to the Preset Timing Modes LED is blinking but no images on the screen
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