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Quantum FastStor 1 User's Guide

1. Altitude Operating Range 500 to 10000 ft Non Operating Range 500 to 40000 ft Table A 9 FastStor 1 altitude specification A 7 Noise Specification Acoustic Idle LwA 60 dBA Operating LWA 65 dBA Table A 10 FastStor 1 noise specification A 8 Product Reliability MTBF 250 000 hours for FastStor 1 electronics MSBF 250 000 Mean cartridge swaps between failures FastStor 1 Installation and User Guide 69 Appendix B Safety and regulatory information B 1 Safety Approvals This product complies with the following safety standards Europe EN60950 1 2001 USA UL60950 1 2003 First Edition Canada CSA C22 2 No 60950 1 3 1 Edition April 1 2003 CB report IEC 60950 1 2001 B 2 EMC Approvals This product complies with the following EMC standards Europe EN55022 1998 A1 2000 A2 2003 Class A Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EN61000 3 2 2000 EN61000 3 3 1995 A1 2001 EN55024 1998 A1 2001 A2 2003 EN61000 6 2 2001 USA FCC part 15 Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment
2. Cartridge Handling Cartridge Slot Numbers The cartridge slots have been given numbers as follows Left magazine Slot 1 Slot 2 Slot 3 and Slot 4 lowest number closest to the front Right magazine Slot 5 Slot 6 Slot 7 and Slot 8 lowest number closest to the front Moving Cartridges to and from the Drive The normal operations of the unit are controlled by the host software application When you must load or unload a specific cartridge using the control buttons on the front panel do the following To load a cartridge to the drive 1 From the default display press the menu button and select Load to Drive from the main menu A screen picture like Figure 4 11 will be displayed The selected cartridge s barcode is displayed in the bottom line Figure 4 11 Load to Drive 2 Select the slot number of your choice The system ignores empty slots Press the gt button to increment and the 4 button to decrement 3 Press the Ok button 34 FastStor 1 Installation and User Guide The robot removes the cartridge from the selected magazine slot and moves it to the drive To unload a cartridge from drive 1 From the default display press the menu button and select Unload from Drive from the main menu A screen similar to Figure 4 12 displays the available slots Figure 4 12 Unload From Drive 2 Select the cartridge slot number of your choice Press the button to increment and the button to decrement 3 Pr
3. Loader SCSI ID SCSI Id 0 to SCSI Id 15 SCSI ID 4 Loader Parity Disabled Enabled Enabled Loader Slots View status for each loader Not applicable State slot Loader FastStor 1 FastStor 1 personality Audible Alarm Enabled Disabled Disabled FastStor 1 Installation and User Guide 31 Drive Info The different drive types used in the FastStor 1 might not provide all the information listed below If an unavailable entry is selected the string Data Unavailable is displayed Item name Legal values Default value Drive Product ID Drive Inquiry Product Id Drive dependent Drive Vendor ID Drive Inquiry Vendor Id Drive dependent Drive FW Drive Firmware Revision Drive dependent Revision Drive Serial No Drive Serial Number Drive dependent Drive SCSI Id SCSI Id 0 to SCSI Id 15 SCSI ID 5 Remote Management Information The Remote Management RMM setup is shown in the choices listed below This menu tree is the place to find the currently allocated dynamic IP address default gateway and network mask when running in DHCP mode The loader s MAC address is also shown here MAC address Value is fixed Value is fixed Statistics Item name Description 32 Item name Legal values Default value IP address mode Static mode DHCP mode DHCP mode Static IP address 0 0 0 0 to 255 255 255 255 0 0 0 0 Static netmask 0 0 0 0 to 255
4. If only one magazine is ejected the display indicates a button to push to eject the other magazine Figure 4 15 Magazine eject With one hand grip the handle on the outer side of the magazine bezel and hold the other hand under the magazine Pull the magazine carefully out and keep it in level with the loader Use the hand under the magazine to prevent the back of the magazine to fall down when it leaves the magazine bay See the following illustration 36 FastStor 1 Installation and User Guide Figure 4 16 Removing the magazine from the loader Inserting Cartridges into the Magazine When inserting cartridges the access door of the cartridge must face the magazine Push it carefully into the magazine until it locks in place The rear side of the cartridge with the Write Protect switch and the barcode label must face out Make sure the cartridges latch properly Figure 4 17 Gently push the cartridge into the magazine slot Removing Cartridges from the Magazine Press the cartridge release tab towards the cartridge until the cartridge is released The cartridge slot is spring loaded so it is important to prevent the cartridge from popping all the way out f the cartridge falls down it might be damaged and data FastStor 1 Installation and User Guide 37 could be lost Pull the cartridge carefully out of the magazine slot Figure 4 18 Push the release knob Figure 4 19 Cartridge position after towards the cartridge to ej
5. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Japan VCCI Class A 70 FastStor 1 Installation and User Guide ne Et VCCI DICH 7 4 i 4 44 En a l r ir p et 7 I le strio de y 5 AM RRB CF By Ail CHATS LER HER S EZTIZ PHVET COMP CMM AMADA EMTS I BRANDS ERG NE CE Translation This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio interference may occur in which case the user may be required to take corrective actions Canada ICES 003 This Class A digital apparatus complies with the Canadian ICES 03 Cet appareil num rique de la classe A ou classe B si ainsi indiqu sur tiquette d enregistration est conforme 4 la norme NMB 003 du Canada B 3 Conformity Declarations Europe CE Marking by the CE symbol indicates compliance of this system to the applicable Country Directives of the European Union including the EMC directive 89 336 EEC and the Low Voltage Directive 73 23 EEC A Declaration of Co
6. ccccceeeceeeeeeseneeeeeeeeeeeeeeeeenaees 42 Information BOXES fnna eis 42 FastStor 1 Start Page ein 43 Stalls Page rear 44 Settings FP ADCO ied ec une nee ee 45 Command Page see 45 Maintenance Pages 46 6 Maintenance Sa see 48 Using the Cleaning Cartridge ee een 48 Running an Installed Cleaning Cartridge 48 Removing the Cleaning Cartridge ccccecceeeeeteeeeeeeeeeeeees 49 Installing Firmware Upgrades cccceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeenaaees 49 Loader Firmware Upgrade via SCSI ccceeeeceeeeeeeeeeeeeeeees 49 Loader Firmware Upgrade via Web eeeeeeeeeeeeeeeeeeeeeeees 50 Drive Firmware upgrade via SCSI 22222224444nnennnnnn nenn 51 Possible Upgrade Problems 244244444000nnnen nenn 52 Embedded Diagnostics 2244440uunn4snnnnnnnnnnnnnnnnnnnnnnnnnnnn 52 Reinstalling the Transport Lock cceeceeeeeeeeeeeeceeeeeeeeeeeeeesnaeeees 52 Transport Lock Installation Procedure 44 gt 52 7 Troubleshooting en 54 How to Take Memory Dumps of the Loader 4444 54 How to Take Memory Dumps of the Drive cceeeeeeeeeeeeeetteees 54 Hardware checking 2 u2 2 ee errreire 54 SOMWare CNECKING oase neea aE E AE E 55 Verifying Recent Changes sssesssssesessssrrrrnrrrresserrrnrnnnnnnnererrrrnnnn nt 55 Troubieshoelngmale rss 56 TNe EfFor
7. during transport and handling Figure 6 1 Transport lock marked with Note Damage to red plastic tab the robotics during shipping will not be covered by warranty unless the transport lock is installed Transport Lock Installation Procedure To insert the locking screw do the following 52 FastStor 1 Installation and User Guide 1 Ifthere is a cartridge in the drive unload the drive first 2 When the loader is powered on and idle push the Menu button and go to the Prepare to Ship menu entry see The Maintenance Menus 3 If there are any cartridges in the magazines the loader will eject those magazines and a descriptive message will be shown Empty the magazines and put the magazines back in place 4 lf the magazines are empty only the right magazine will be ejected and a descriptive message will be shown 5 Turn the main power off at the back of the loader 6 Remove the magazine and insert the locking screw The red plastic tab shall protrude from the front of the loader Insert the magazine and push it in until it locks in place FastStor 1 Installation and User Guide 53 7 Troubleshooting How to Take Memory Dumps of the Loader 1 ne ID Log in to the remote management interface as Administrator Navigate to Maintenance gt Debugging Click Memory dump Select Save to disk in the file download dialog box Use a zip utility to compress the downloaded memory image Send the
8. 1 Navigation Menu Information Boxes All the Remote Management web pages show FastStor 1 and drive information This information includes e FastStor 1 information containing model serial number firmware version cumulative power on time and present activity of the loader e Drive information containing technology serial number firmware version and activity 42 FastStor 1 Installation and User Guide FastStor 1 Start Page After successfully connecting to the FastStor 1 from your browser you will see the FastStor 1 Start page Figure 5 2 This contains e Select language for user interface 1 The language used last time will come up as the default language at start up 2 The default language is English e Login to use Remote Management The system has two levels of login By default the passwords are blank That is type in the user ID and leave the password field blank To secure your system change both passwords under Settings gt Personalization the first time you use Remote Management 1 The user ID Administrator has full access to the Remote Management pages 2 The user ID Operator has limited access to the Remote Management and cannot access the Settings and Maintenance pages Intelligent Storage FastStor Web Administration Login Welcome to StorageLoader Web Administration Most of the st be perf el can also be more information ee our website For further assistanc nta www adic
9. Installation and User Guide Note All cleaning cartridges wear out If the drive does not support expiration detection the operator must keep track of cleaning cycles manually and discard expired cartridges Note Pressing the standby button while the drive is cleaning will not abort the cleaning operation in the drive However the cleaning cartridge is left loaded in the drive When the loader is brought out of standby mode the drive is reset as part of the initialization process The drive will re discover the cleaning cartridge and run another cleaning sequence The cleaning cartridge is left in the drive and must be unloaded by the operator by using the unload command from the front panel menu Removing the Cleaning Cartridge Determine whether a cartridge is loaded into the drive If so unload it Remove the magazine with the cleaning cartridge from the unit Remove the cleaning cartridge from the magazine a le Doa Insert any desired data cartridge into the slot vacated by the cleaning cartridge Note The cleaning slot must be disabled set to 0 in the Setup menu to make use of a data cartridge in this slot 5 Insert the magazine into the unit Installing Firmware Upgrades The loader firmware can be upgraded via the SCSI interface or the web interface The drive firmware can be upgraded via the SCSI interface Loader Firmware Upgrade via SCSI A suitable utility program Flashlt and the latest firmware image fil
10. Installing the FastStor 1 in a Rack The FastStor 1 is designed for use in a 19 rack system using 1U of rack space The length of the power cord and the SCSI cable may restrict the placement Attention The FastStor 1 is designed to operate in a horizontal position Do not attempt to operate the FastStor 1 in any other position than horizontally Also make sure that e The airflow around the front and back of the FastStor 1 is not obstructed e There is a minimum of 60cm free space in front of the unit to allow the operator to safely remove the magazines e The display and operator controls are easily accessed e The FastStor 1 is away from the floor and in a clean environment with temperatures within specifications See Appendix A The Rack Mounting Kit includes the following items e Rail Left Assembly e Rail Right Assembly e Screw M6x12 6 pieces e Screw M5x8 2 pieces Recommended mounting tools e Folding rule or tape measure e Screwdriver e 7mm open end wrench Note The rails are mounted to the loader during transportation Before mounting the rails into the rack dismount the rails from the loader and remove the spacers between the rails and the loader 10 FastStor 1 Installation and User Guide Rail Right Assembly gt Rail a Figure 3 1 Rack Mounting kit Installing the Rack Mounting Kit e Determine the proper position of the rails in the rack Caution Consider rack stability when decidin
11. LTO FastStor 1 FastStor 1 Personality Remote Management setup The Remote management setup menu allows enabling configuration and access control to the loader via the loaders Remote Management Web interface The loader may either obtain an IP address the network mask and default gateway from a DHCP server or they can be set manually Item name Legal values Default value IP Address Static mode DHCP mode DHCP mode assignment Static IP address Legal IP address range 255 255 255 255 000 000 000 000 to 255 255 255 255 Network mask Legal IP address range 255 255 255 255 000 000 000 000 to 255 255 255 255 Default Gateway Legal IP address range 255 255 255 255 000 000 000 000 to 255 255 255 255 Remote control Management access remote management and remote FW upgrading of This menu gives access to dialogs that enables the Loader see table below Used only while the IP address assignment is in Static mode Remote Management Access Control Item name Legal values Default value Allow Remote Allowed Not allowed Allowed Management Allow Remote FW Allowed Not allowed Not allowed download View Data Menu To enter this menu scroll to the View Data item in the main menu and press the 30 FastStor 1 Installation and User Guide Select button The loader will remain in its ready state when this menu is selected The
12. Seleens aan ng cael inaa neii 61 Error GOOG S een 63 Appendix A Specifications uuussnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nn 65 A 1 Mechanical Dimensions and Weight 444ses nn 65 A 2 PowerReduirements z un 66 A 3 Vibration Specifications 2244444nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 67 A 4 Mechanical Shock Specifications ccccceeeeeeeeeeeeeeeeeeeeees 68 AS B 6 0 ioe ce bene a ce sete see eee E ese eda adda Se sateen 68 A 6 Climatic Specifications a2 Asana wal Anal eal 69 A 7 Noise SPCCIIC ANON Free e cette he ced 69 A 8 Product Reliability ee see 69 Appendix B Safety and regulatory information ccccceeeeeeeeeeeeees 70 B Safety Appr valS cese a a R en N een 70 B 2 EMG Approvals anne 70 B 3 Conformity Deelarati nssasssiisessisen a 71 B 4 Safety Precautions 224440000unnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 71 FastStor 1 Installation and User Guide List of Figures and Tables Figure 2 1 Overview of ADIC FastStor 1 2222244444440nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 Table 2 1 Data Storage Capacity ueeeesesssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 4 Table 2 2 Data TransferBales a 4 Figure 2 2 Front panel of the FastStor 1 222224444snnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 5 Figure 2 5 Rear panel of the FastStor 1 22244444440nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 6 Figure 3 1 Rack MOURINSKIE ae ee ee e
13. The drive status displayed is drive dependent Robot operation status Menu button ra Soft Label Figure 4 3 The Default screen The robot operation status has the following options 1 Idle The loader is idle 2 Fetching The loader is moving a cartridge from a magazine slot or from the drive to the robot 3 Stowing The loader is moving a cartridge from the robot to a magazine slot or to the drive 4 Moving The loader is moving the robot Table 4 1 Robot Operation Statuses FastStor 1 Installation and User Guide 21 The Drive Status line line 3 can show the following statuses 22 1 Drive Empty There is no cartridge in the drive 2 Drive Loaded A cartridge is loaded 3 Drive Idle A cartridge is loaded and the drive is ready to use it 4 Drive Rewinding The drive is rewinding the tape 5 Drive Seeking The drive is searching for specific data on the tape 6 Drive Reading The drive is reading data for transfer to a host via the SCSI interface 7 Drive Writing The drive is writing data received from a host to the tape 8 Drive Erasing The drive is erasing data from parts of or the whole of the tape g Drive Cleaning A cleaning tape has been inserted into the drive and the drive is using it to clean the relevant mechanical parts 10 Drive Loading A tape has been inserted into the drive The drive is in th
14. and User Guide 55 iv If a SCSI device has been added Check if the SCSI termination has been properly set Troubleshooting matrix The table below describes different problem situations and suggested actions to try to resolve the problem PROBLEM SOLUTION Power Autoloader does not power on e Check the power cord connection e Make sure the power switch on the rear panel is in the ON position e Make sure there is power to the outlet Try another working outlet e Replace the power cord e Make sure the fuse located beside the power connector on the rear panel is not blown Replace fuse if blown a spare fuse is located behind the fuse door e Remove the back panel cover plate and verify that all cables are connected properly e Replace the FRU power supply e Contact your service representative The display is dead e Power cycle the loader by turning off and on the main power switch on the rear of the loader e Verify that the fans starts at power on and then stops after a few seconds e Check the power cord connection e Make sure the power switch on the rear panel is in the ON position e Make sure there is power to the outlet Try another working outlet e Replace the power cord e Make sure the fuse located beside the power connector on the rear panel is not blown Replace fuse if blown a spare fuse is located behind the fuse door e Remove the back panel cover plate and verify t
15. com for more information Choose language English bd Figure 5 2 Remote Management Start Page Note FastStor 1 network traffic is not encrypted so anyone with physical access to the network path will be able to access the information with a packet sniffer Passwords however are encrypted It is not possible to reach the FastStor 1 Installation and User Guide 43 plaintext password but it is possible to sniff the challenge key and use it to gain access The system is therefore not safer than the network it is using If you need high security make sure packets to and from the FastStor 1 do not leave the secure network and employ separate encryption when traffic traverses unsecured networks Status Page The FastStor 1 Status page looks like the figure below Intelligent Storage FastStor Status Status Settings Command Maintenance B On 2 Warning m Error 3 Tape present m Cleaning tape Undate page Figure 5 3 Remote Management Status Page The figure provides an updated status of drives robotics and cartridges using color coding and symbols The Drive and Robot statuses are shown as a green Ok yellow Warning or red Error dot If you click on the text additional information appears in a pop up window The cartridge locations are shown with rectangles in the slots or the drive The status codes are e Black Empty slot no cartridge present e Grey Cartridg
16. complete the control panel displays a sign on message See Figure 4 1 After the POST sequence completes successfully the loader will respond to SCSI selections Then the system starts a series of initialization functions a process that consists of robot calibration operation and cartridge inventory of magazines and drive If the barcode reader is enabled the barcode labels on the cartridges will be read when running inventory During these operations the loader continuously shows the map status on the screen See Figure 4 2 The status of all magazine slots and the drive are initially unknown and a is displayed for each slot As the robot searches the magazine slots for cartridges during inventory the display is updated Cartridge Inventory Status Figure 4 2 Snapshot while running Inventory After the unit has completed the initialization processes the Default screen appears and the loader is ready for SCSI commands See Figure 4 3 20 FastStor 1 Installation and User Guide The map of the cartridges has the following symbols 1 A when status is unknown and Inventory is still running 2 A number indicates a slot occupied by a cartridge Figure 2 3 shows how the cartridge slots are numbered in the magazines 3 An underscore line indicates an empty slot 4 C indicates that a Cleaning Cartridge occupies the slot The line below the map on the default screen gives the drive status
17. from the drive bay Connect power to the drive either by connecting it to the loader s power supply or to an external power supply Try to eject the cartridge by pushing the drive s eject button Follow the drive s emergency eject procedure to remove the cartridge from the drive Replace the drive FRU Contact your service representative Cartridge stuck in magazine Remove the magazine using the front panel interface Manually remove the cartridge from the magazine slot Contact your service representative Cartridge stuck in robotics Power cycle the loader by turning off and on the main power switch on the rear of the loader Look up the error code follow the instructions in the suggested action column e Contact your service representative Failed to move cartridges e Look up the error code 1101 1109 1201 1209 and then follow the instructions in the suggested action column e Contact your service representative Failed to insert cartridge into drive Check failing media for pin damage buckling pin Hold the cartridge in your hand with the Write Protect Switch to your left and orientation arrow pointing away from you On the right side all the way in front is a small door that can be opened by sliding a door against you Inside the cartridge you should see a metal pin The pin should be parallel with the cartridge front and is held in place by two metal grippers at each end top and bot
18. in this slot as the cleaning cartridge unless 1 another cartridge has previously been designated a cleaning cartridge by the drive or 2 the loader contains a cartridge with a barcode label indicating it is a cleaning cartridge Command Page On this page it is possible to move cartridges between magazine slots and the drive All cartridges in the FastStor 1 can be found in a pull down list sorted by location The other pull down list shows the empty locations where it is possible to move the cartridge FastStor 1 Installation and User Guide 45 Intelligent Storage Status Settings Command Maintenance FastStor Command Move tape From Choose slot or drive M to Choose slot or drive vl Figure 5 4 Remote Management Command Page Maintenance Pages On these pages it is possible to select predefined tests and actions to check the FastStor 1 s reliability In addition it is possible to upgrade the loader s firmware over TCP IP Diagnostics Clean the drive by importing a cleaning cartridge If you choose dentify loader the front panel display light toggles on and off for 15 seconds This makes it easy to verify that you are connected to the correct loader if several loaders are stacked Test robotics by moving cartridges Test robotics without moving cartridges Debugging 46 Memory dump downloads a snapshot of the loader s system memory to a file that can be sent to ADIC
19. is displayed The operator has to choose left right or both magazines and press Ok to start the operation The progress of the operation is displayed and when the operation is complete a status message informs the operator that one or both magazines are not in place The loader must be idle to make this function selectable See Magazine Handling for more details Setup Selects the loader and drive setup functions The loader must be idle to make this function selectable See Setup Menu for more details View Data Selects the access to loader and drive system data This is the only menu entry that is selectable when the loader is not idle See View Data Menu for more details Utilities Selects a set of the loader and drive maintenance and diagnostic functions The loader must be idle to make this entry selectable See Utilities Menu for more details The Main menu can be selected even if the loader is not in the idle state While in the main menu the loader will accept and execute SCSI commands When any of 28 FastStor 1 Installation and User Guide the main menu entries except the View Data entry is selected the loader will go to its busy state and SCSI commands will be terminated with Check Condition and Not Ready status Setup Menu To enter this menu scroll to the Setup item in the Main Menu and press the Select button The loader enters the busy state when this menu is
20. several forms but there are only a few main types Dialogs Discrete Values The dialog in Figure 4 7 is used to enter discrete values It handles one character or digit at a time The digit or character being manipulated is said to be in focus The digit or character in focus is shown in inverse video As the character map on the screen used restricts the flexibility of the inverse display of the character some digits and characters appear distorted when inverted For example the 0 digit appears as an open rectangle when inverted The Up and Down arrows on the left are used to increment up arrow or decrement down arrow the value of the character or digit in focus If increment is selected and the value of the character of digit in focus is at its highest legal value it wraps to its lowest legal value and vice versa Figure 4 7 Dialog layout entering discrete values The Right arrow on the right side is used to shift the focus one place to the right If the focus is already at the rightmost position the focus wraps to the leftmost position The Ok button is used to accept the value displayed If the value was changed the selected and original values will then be displayed as messages The operator may then accept or reject the change The discrete value type of dialog does a running check of the validity of what the user enters and changes it if needed Examples If the value 0 or 1 is selected in the F
21. the network 2 Configure network If you want to use a static IP address use the front panel to enter a valid static IP configuration see Remote Management setup Q If you want to configure the network subsystem dynamically from the front panel set Menu Setup gt Remote management Set IP FastStor 1 Installation and User Guide 41 Addr mode to DHCP mode 3 Via the front panel first set Setup gt Remote management gt Access control Allow remote man to Not allowed and select OK Then set the same value to Allowed and select OK This will restart the networking subsystem Obtaining a new IP address may take some time if the FastStor 1 is in DHCP mode 4 Check the IP address via the front panel by accessing either View Data gt Remote man info gt Sta IP Addr state or View Data Remote man info Dyn IP Addr state depending on whether the FastStor 1 is in static or dynamic IP address mode Remote Management Web Pages Most of the operations you can perform from the front panel can also be performed remotely using Web Administration The Remote Management interface provides access to loader and drive status and statistical operation information Status The Web pages include a Settings navigation menu making it Personalization Network SCSI ID Cleaning options easy to use see Figure 5 1 Command Maintenance Diagnostics Debugging FW upgrade Figure 5
22. this document are the property of their respective owners Trademarked names are used solely for identification or exemplary purposes and any omissions are unintentional ADIC is a registered trademark of Advanced Digital Information Corporation Published October 2005 Document Number 6 01513 01 Rev A Table of Contents 1 About This Guide 2 2 22222 222 ae 1 2 General information ae 3 Models 4 CAD ACUY i ireid RANSERE BERTERESERESERE AEISERE ERPLEND hat tae teed st iat tate 4 Data Transierhales asi aaa Alena lana esata atau 4 Pr duet DESCHPUON ic cies Cate recs tedacess ee Bar 4 Front Panel mamina inae een 5 Rear GON spt dente tetas tan eai eieaa 6 3 Installation een 9 Performing the Installation 20 00 20 ee ieee 9 4 Operation and Configuration uussseesnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nenn 20 SYSIem POWEr Ole een urn 20 Front Panel Display Modes ice eee rer 23 MENUS sa Rt DAR he 23 Dialogs Ss nern 25 MEssag88 EEA EAE AAE green 27 Status and IHIOTMANON Add nee nae aiid 27 WETEA VLET DVO Meare E setae tn ncn ete done ee ae ae PO MEC HT COTE 28 SetuP IW GAUL meena a a a a aa a cedar eet aaiae 29 FastStor oS Direscctiet aa E Ea 29 Gl SOUS manni ai a i E 29 Remote Management Setup ccccceeeeeeeeeeeeeeeeeeeeeeeeeeees 30 VIGW Data MGM esas sed ee tte ae aa ea eee curds coeds e AE Aa tees odes 30 FastStor i IMO ssie eerie eateries rae ea 31 DIVE IMO 7PWEWUENECAURNELEUIEUUEUEN
23. zipped memory image as an email attachment to technical support Note that the memory image contains the passwords for the FastStor 1 If you do not want to compromise them clear them first by changing them to nothing or some harmless value see Settings Pages or The Maintenance Menus How to Take Memory Dumps of the Drive 1 2 3 4 5 6 Log in to the remote management interface as Administrator Navigate to Maintenance gt Debugging Click Memory dump drive Select Save to disk in the file download dialog box Use a zip utility to compress the downloaded memory image Send the zipped memory image as an email attachment to technical support Hardware checking a b 54 The autoloader uses one SCSI ID for the tape drive and one for the autoloader robotics Verify that the loader SCSI ID and the drive SCSI ID are set to unique SCSI IDs that are not used by any other SCSI device on the same bus Depending on other devices attached to the same SCSI bus and their SCSI IDs you may need to change the SCSI ID of the tape drive or autoloader before you can use the autoloader Verify that the system recognizes the tape drive and the loader during FastStor 1 Installation and User Guide the boot process Verify that the SCSI host adapter recognizes the tape drive and the loader during its initialization Verify that the status on the loader s front panel interface is OK Verify that the power cable i
24. 255 255 255 0 0 0 0 Static default 0 0 0 0 to 255 255 255 255 0 0 0 0 gateway Dynamic IP 0 0 0 0 to 255 255 255 255 Not applicable address Dynamic netmask 0 0 0 0 to 255 255 255 255 Not applicable Dynamic default gateway 0 0 0 0 to 255 255 255 255 Not applicable Fetch Statistics When selected the operator can scroll through the fetch count and fetch retries for the drive and all magazine slots FastStor 1 Installation and User Guide Stow Statistics When selected the operator can scroll through the stow count and stow retries for the drive and all magazine slots Power On Time Displays Power On Hours for the loader Time since clean If available from the drive this entry displays the number of hours since the drive was last cleaned Utilities Menu Option Description Maintenance Displays a set of maintenance functions Diagnostics Displays a list of exercise test programs Access control Set Password The Maintenance Menus Item name Description Prepare to Ship When selected the robotics are positioned for installing the locking screw The right magazine is ejected to facilitate the installation The left magazine is also ejected if it contains one or more cartridges The loader cannot be safely shipped with cartridges in the magazines This option must be executed befor
25. ERRCELENHENNLERTERBERERSEERERERTEUBELERVERBSETENSERTSTR 32 Remote Management Information cccceeeeeeeeeeeeeeeeeeteeees 32 Statisties a sed cessed e a a EE EE A EAEE EE 32 DATAENE aO EEE EE cee E tate tp cassie snec ned pce tnred eeu snes Uncgewetapen case 33 The Maintenance Menus 2 ccceeeeeeeeeeeeeeteeeeeeeeeeeeneeee 33 The Diagnostics Menu ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 33 Set PassW rd nen een 34 Cartridge Handling zur sedis ee 34 Cartridge Slot Numbers uu444442444444440nnnnnn anne 34 Moving Cartridges to and from the Drive 34 Magazine Handlingesenneneesre a een 35 Removing the Magazine from the Unit 35 Inserting Cartridges into the Magazine u u 37 Removing Cartridges from the Magazine 37 Inserting a Magazine into the Unit eeeeeeeeeeeeeeeeeeees 38 Manual Emergency Release of Magazines 39 Standby Functionality 244000ssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 40 5 Remote Management 22400000000000000000000nnnnnnnn nn 41 FastStor 1 Installation and User Guide Remote Management Configuration 444444400snnnnn nennen 41 QUICK Start Instructions sve soisivesssesuvus Gusset ncaseincceiecnaeionwkes 41 Enabling the RMI Without Rebooting eceeeeeeeeeeeeeeeeeees 41 Remote Management Web Pages
26. Stor 1 Installation and User Guide 39 Figure 4 22 shows the release tool inserted into the correct hole on the right hand side magazine bezel Figure 4 22 Magazine release tool in use Standby Functionality On the front panel a standby button is available To activate Standby mode press the button for a minimum of 2 seconds The FastStor 1 will enter a standby mode in a controlled manner The following takes place before the FastStor 1 goes into standby mode 1 2 40 Finish any FastStor 1 activity Controlled aborting of tape drive activity buffered data is flushed to tape cartridge is unloaded from drive but not ejected The display is turned off No FastStor 1 activity is allowed until the standby button is pressed again While in standby mode the attached server host can see the two SCSI devices in the FastStor 1 but the SCSI status will be not ready The green LED on the front will blink with short blinks long intervals To leave the standby mode press the standby button for 2 second The FastStor 1 will then restart and perform a full inventory FastStor 1 Installation and User Guide 5 Remote Management In order to facilitate Remote Management the FastStor 1 is equipped with an Ethernet interface and a built in web server The Remote Management Interface RMI can be accessed with a standard web browser such as Internet Explorer Mozilla or Opera Remote Management Configuration In o
27. Stor 1 is a compact tape cartridge loader designed for secure reliable unattended system backup The loader can be mounted in a 19 rack Its height is 1U The loader is equipped with oneLTO tape drive and has room for 8 cartridges in two 4 cartridge magazines Figure 2 1 Overview of ADIC FastStor 1 The entire system is under host control via an industry standard SCSI interface Its robotic tape handling is both rugged and simple for utmost reliability The key features of the FastStor 1 include e Two removable cartridge magazines each with space for four cartridges e Integrated Barcode Reader e Magazine release under system control e Low Voltage Differential LVD Single Ended SE SCSI Interface e On board Diagnostics e Remote management e Operator interface with front panel display and four control buttons e Standby functionality FastStor 1 Installation and User Guide 3 IMPORTANT Review the READ ME FIRST caution at the beginning of Chapter 3 before you power up the unit for the first time Models For additional specification information for this model refer to Appendix A Capacity FastStor 1 Model Cartridge Cartridge Magazine Magazine Capacity Capacity Capacity Capacity Native Comp 2 1 Native Comp 2 1 ADIC FastStor 1 200GB 400GB 1 6TB 3 2TB LTO2 Table 2 1 Data Storage Capacity Data Transfer Rates FastStor 1 Model Maximum Sustained Maximum Sustained Rate Native Rate Compre
28. View Data menu contains the values assigned during device setup see Setup Menu and also statistical data related to the drive and the robotics The view only fields display data that can be changed from the Setup menu only If you select the Change button and the robot is idle a dialog appears where the value may be changed This requires entering a password if the Loader Password system is enabled Item name Description FastStor 1 info This menu item gives access to the FastStor 1 view menu SCSI info This menu item gives access to the SCSI bus view menu Both the FastStor 1 and the Drive SCSI bus parameters are available here Remote This menu gives access to the Selected IP addresses and masks This menu also shows the MAC address of the unit Management info Statistics This menu item gives access to the loader s view menus internal count and statistics values FastStor 1 Info An overview of the possible values for each FastStor 1 setting is listed in the following table Default value Disabled Item name Legal values Cleaning Slot Defined cleaning slot Disabled Barcode Reader Enabled Disabled Enabled if installed else Disabled Loader Serial No Loader Serial number Loader FW FastStor 1 FW id and XX yy revision revision Loader Vendor ID Current Inquiry Vendor Id ADIC Loader Product ID Current HW FW Product Id AT3200 1R LTO2
29. adic Intelligent Storage FastStor 1 Installation and User Guide Advanced Digital Information Corporation Copyright 2005 ADIC The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be reproduced modified distributed or translated to another language without prior written consent of ADIC ADIC USA 11431 Willows Road NE Redmond Washington 98052 4952 Tel 1 800 336 1233 Fax 1 425 881 2296 This document may describe designs for which patents are pending or have been granted By publishing this information ADIC conveys no license under any patent or any other right ADIC shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory ADIC makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further ADIC reserves the right to revise or change this document without obligation on the part of ADIC to notify any person or organization of such revision of change Every effort has been made to acknowledge trademarks and their owners All trademarks within
30. are installed with the most resent patches to support the tape drive e Issue a system reset from the front panel or remote management Remove the back panel cover plate on the loader and verify that the cables are properly connected to the drive e Reboot the loader by turning power off from the rear of the loader and then on Reboot the host system when the loader has completed its power on sequence e Contact your service representative Autoloader Performance The autoloader is not efficiently backing up data e Check the network bandwidth from the host system If you are backing up data over a network consider comparing to a local only backup Make sure the autoloader and tape drive are on their own SCSI bus and not daisy chained to another tape drive or to the hard drive being backed up Verify that the host application and the device drivers are installed with the most resent patches to support the tape drive and the loader e Connect the autoloader to an LVD SCSI bus and make sure there are no SE devices on the same bus because this causes the entire bus to negotiate down to SE speed e Clean the tape drive See the section called Using the Cleaning Cartridge in the Maintenance chapter Try anew cartridge A marginal cartridge can cause performance problems due to bad spots on the tape requiring retries e Backing up compressed data lowers performance e Check the size of the files S
31. ashing utility and Flashlt will not see the drive Cure Disable the device Select and disable the tape drive in the Device Manager My Computer Manage Device Manager The appropriate firmware file must be located in the same directory as the FastStor 1 Installation and User Guide 51 Flashlt utility 6 Start the Flashlt utility and follow the instructions in the program To verify that the firmware version in the tape drive is correct enter the View Data menu from the front panel Select the Drive Info and from there the Drive FW Revision entry to see the revision number Possible Upgrade Problems If a power loss or a failure occurs during code download and ECC Checking the original firmware might be intact It is possible to restart the firmware upgrade procedure However if the failure occurs during flash erase or programming the firmware will be corrupted and a special procedure must be used to load a new code Contact your Technical Support Representative for assistance Embedded Diagnostics The FastStor 1 includes two levels of diagnostics e The Power On Self Test POST Performs several verification and memory tests when you power on the unit e User Diagnostics Selectable from the front panel Reinstalling the Transport Lock Before the FastStor 1 is shipped over a distance the transport lock must be installed The transport lock prevents damage to the robotics
32. e can be downloaded from the ADIC web site http www adic com The program is available for Windows XP Windows 2000 2003 and Windows NT Note Read this entire procedure before you perform an upgrade 1 Copy the Flashlt utility on your computer or server where the loader is connected 2 Make sure the computer has detected the loader Look for Medium changers in the Device Manager Right click My Computer Manage Device Manager 3 Most Windows operating systems may require that all backup services started by the backup software application be stopped before the Flashlt utility is started FastStor 1 Installation and User Guide 49 4 If a Windows driver is loaded for the Medium changer in question it will block the SCSI port for the flashing utility and Flashlt will not see the drive Cure Disable the device Select and disable the Medium changer in the Device Manager My Computer Manage Device Manager 5 Start the Flashlt utility and follow the instructions in the program 6 Asthe Download Utility begins data transfer Flash Firmware the FastStor 1 displays this message SCSI Update Transferring Data 7 When the firmware image file has been Flash Firmware downloaded the loader checks the integrity of SCSI Update the firmware image while displaying this ERSERNZESG message 8 Once the code is approved the loader starts Flash Firmware the erase and reprogram op
33. e operation 2 Remove the magazine if possible Remove all cartridges 3 Verify that the cartridge is not damaged 4 Insert empty magazines 5 Power cycle the loader 6 Retry the operation 7 Retry the operation with a new magazine 1 Reboot the loader and retry the operation 2 Try to eject the cartridge from Most likely cause for guidance only This error code is reserved for future use Cartridge blocked faulty robotics Cartridge blocked faulty robotics Defect robotics defect magazine defect cartridge Defect robotics defect magazine defect cartridge Defect drive or robotics Defect cartridge 63 the drive via the front panel menu 3 Remove the drive FRU Connect power to drive and push the drive s eject button If this fails remove cartridge by following the drive s emergency eject procedure Communication 1 Reboot the loader and retry the SCSI and signal error between operation cables power the loader and 2 Remove back panel cover plate cables defective the drive and check the SCSI cabling and power supply the ADI cabling defective drive Drive hardware The drive has Reboot the loader and retry the Defective drive fault detected reported a operation If the problem persists hardware fault replace the drive 64 FastStor 1 Installation and User Guide Appendix A Specifications A 1 Mechanical Dimensions and Weight The ADIC FastSto
34. e 11 Figure 3 2 Rack mount rail sea 12 Figure 3 3 Mounting the Rack mounting kit to a rack 2222244ssnnnnnnn nenne 13 Figure 3 4 Rack mounting kit mounted in rack uuusss2s sn nnnnnnnnnnnnnnnennnnnn 13 Figure 3 5 Slide the FastStor 1 in from the front 444444snnn nenn 14 Figure 3 6 Fasten the front of the FastStor 1 to the rack u uuns sn 14 Figure 3 7 Fasten the rear of the FastStor 1 to the rails 14 Figure 3 8 Power switch fuse holder and power cord connection 15 Figure 3 9 Magazine lock marked with red plastic tab 16 Figure 3 10 SCSI cable and SCSI terminator connection 422 18 Figure 3 11 Positioning of barcode label for LTO cartridges 19 Figure 4 1 Power On Screen uunssessnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 20 Figure 4 2 Snapshot while running Inventory 22440400sssnnn sn nnnnnnnnnnnnnnnnnn nn 20 Figure 4 3 The Default Sscteen a uses ee 21 Table 4 1 Robot Operation Statuses 22444400n0unnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 21 Table 4 2 Drive Operation Statuses 22244444000nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 22 Figure 4 4 Standard Menu Layout usuussssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 23 Figure 4 5 The Complete Menu Tree 4424444444400nnnnnnnnn
35. e present e Blue Cleaning cartridge in the slot e Yellow Warning e Red Error 44 FastStor 1 Installation and User Guide If you click on a slot additional cartridge information is shown in a pop up window This information includes the cartridge barcode if label and barcode reader are installed and the error code Settings Pages You can change the FastStor 1 configuration on the setting pages These pages can be accessed only by someone who is logged in as Administrator Personalization On this page you can change the Remote Management passwords To secure your system change both the passwords the first time you use the system It is possible to clear the remote management passwords via the front panel Please see The Maintenance Menus Here you may also turn on email event notification When event notification is enabled the FastStor 1 sends warnings and errors by email to the recipient s e mail address Network On this page it is possible to change the IP configuration See details in Remote Management setup The new configuration will take effect at next system reset Warning Please verify that the chosen settings are correct and consistent before resetting the loader Any mistakes must be corrected via the front panel SCSI ID On this page it is possible to change the SCSI ID on your drive and loader See details in SCSI Setup Cleaning Options By defining a cleaning slot the FastStor 1 regards the cartridge
36. e process of mechanically loading the tape 11 Drive Unloading The drive is in the process of mechanically unloading the tape 12 Drive Update Ready The drive has completed an internal update 13 Drive Updating The drive is in the process of an internal firmware update 14 Drive Calibrating A data tape has been inserted and loaded into the drive The drive is in the process of measuring its physical properties Table 4 2 Drive Operation Statuses FastStor 1 Installation and User Guide Front Panel Display Modes The front panel displays three types of screens for different purposes menus dialogs and messages Menus The major contributor is the MENU It is used to select operations to perform by enabling the operator to navigate a menu tree using the control buttons Due to the size of the display only one menu item is shown at a time See Figure 4 4 for a standard menu layout and Figure 4 5 for a complete menu tree Figure 4 4 Standard Menu Layout The two arrows on the left are used to show the next down arrow and previous up arrow entries on the current menu level The Exit button on the right is used to ascend to the menu level above while the Select button is used to descend to the submenu designated by the Menu Text or to activate the function selected if the Menu Entry describes a function FastStor 1 Installation and User Guide 23 Load to eal Eject drive rom Magazine drive FastStor 1 Set
37. e the loader is prepared for transport by inserting the Locking Pin See Performing the Installation and Reinstalling the Transport Lock Clean Drive Performs a drive clean provided a slot is reserved for a cleaning tape and a cleaning tape is present Restore default Sets the loader settings to their factory default values Clear Web Deletes the web passwords This is useful when the Password password is lost Reboot Performs a hard reset of the loader The Diagnostics Menu Item name Description System test Starts a test where cartridges are moved randomly between magazine slots and between the drive and the magazines Move medium test Starts a test where cartridges are moved randomly between magazine slots The drive is excluded FastStor 1 Installation and User Guide 33 Drive test Starts a drive self test Only when supported by the installed tape drive Hardware test Runs a test of the loader hardware including the Loader internal cabling Set Password Item name Description Set Password Allows the operator to set a four digit password protection for the menu system The default password is lt 0000 gt meaning the password is disabled WARNING If you set a password make sure you do not forget it If you do it can only be cleared with assistance from ADIC technical support or by a qualified service technician
38. ect manual release from magazine slot Inserting a Magazine into the Unit The right and left magazines are mirrored and can only be inserted into the correct left or right magazine bay See Figure 4 20 1 Enter the back of the magazine into the correct magazine bay Make sure it is in level with the loader 2 Slide the magazine carefully in until the eject spring engages 3 Push the magazine further in against the spring until the magazine is latched 38 FastStor 1 Installation and User Guide Figure 4 20 Push magazine until it clicks into place Manual Emergency Release of Magazines In failure situations either in the loader itself apower loss or situations where you need to manually release the magazines a manual emergency release is available To activate tne emergency magazine feature you must use the special magazine release tool that is part of the accessory kit shipped together with the FastStor 1 This tool must be inserted through the hole marked in Figure 4 21 Note The manual eject must only be used when power is turned off SOLO o 220202020200 ze 9902008902089 O 000000000000 oo SES 0 oa SSS SSS SESS SSSR SSS cise 850 DES OSOR ORORO RORO QROBOZOZSERERO Insert the release tool in OK OO hole four from the center Be O O OOA Figure 4 21 Pointing out hole used to insert release tool Fast
39. ect the other end of the SCSI cable to the appropriate SCSI adapter on your system and fasten it with the tnumbscrews 4 lf the FastStor 1 is the last device on the SCSI bus install a SCSI bus terminator to the free SCSI connector on the FastStor 1 Make sure the terminator is of the correct type for your SCSI system 5 Itis possible to daisy chain several SCSI devices on the SCSI bus If you do so the terminator must be connected to the last device on the bus Note that there are limitations to the SCSI cable length Figure 3 10 SCSI cable and SCSI terminator connection Step 8 Connecting the Ethernet Connector To connect the FastStor 1 to the Ethernet use the provided cable from the accessory kit box 1 Insert one end of the cable into the FastStor 1 Ethernet port Push until it snaps into place The open port in Figure 3 10 is for Ethernet connection 2 Connect the other end to a normal 10 100 BaseT Ethernet outlet The Ethernet based Remote management system is described in Remote Management Step 9 Restarting Your System ADIC recommends that all external SCSI devices including the FastStor 1 are powered on before the computer system is re started After restarting your system including the FastStor 1 the FastStor 1 runs a power up self test described in Step 5 When the display reports that the FastStor 1 is in the Idle state and the green LED is on the FastStor 1 is ready for further configuration and op
40. ed while a diagnostics self test is running This message shows the progress of the self test in the form of a loop counter and also shows the robot status FastStor 1 Installation and User Guide 27 Main Menu The Main menu contains a set of frequently used functions and links to a set of sub menus Item name Description Load to Drive Loads a cartridge from a selected magazine slot into the drive When Select is pressed on this menu item a magazine slot selection dialog is displayed The operator must scroll to the wanted slot and press Ok to start the operation The progress of the operation is displayed and when the loader part of the operation is completed the main menu is displayed The loader must be idle to make this function selectable See To load a cartridge to the drive for more details Unload from Unloads a cartridge from the drive and stores it in a selected Drive magazine slot When Select is pressed on this menu item a magazine slot selection dialog is displayed The operator has to scroll to the wanted destination slot and press Ok to start the operation The progress of the operation is displayed and when the operation is completed the main menu is displayed The loader must be idle to make this function selectable See To unload a cartridge from drive for more details Eject Ejects one or both of the two magazines When Select is Magazine pressed on this item a magazine selection menu
41. ees 42 Figure 5 2 Remote Management Start Page cceceeeeeeeeeeeeeeeeeeeeeenneeeeeees 43 Figure 5 3 Remote Management Status Page c ceeeeeeeeeeeeeeeeeneeeeeeeeeee 44 Figure 5 4 Remote Management Command Page 444444nsnnnennnnnn nn 46 Figure 6 1 Transport lock marked with red plastic tab 52 FastStor 1 Installation and User Guide iii Figure 7 1 Error COdEF age are een 61 Figure 7 2 Example of detailed information 4444444440Hnnnn nennen 61 Figure 7 3 Example of further detailed information 4444sss4 44 61 Figure 7 4 Example of action uuuuunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 62 Figure 7 5 Warning message concerning rebo0t 444444444nennnnn nennen 62 Table A 1 FastStor 1 Mechanical Dimensions and Weight 65 Table A 2 FastStor 1 Power Requirement ccccccccceeeeeceeeeeeeeeeeeees 66 Table A 3 FastStor 1 sine sweep levels cccceeeeeeeeeeeeeeeeeeeeeeeeeees 67 Table A 4 FastStor 1 random vibration levels cccceccccceeseeeeeeeeeeeees 67 Table A 5 FastStor 1 mechanical shock levels een 68 Table A 6 FastStor 1 droptest nun aid 68 Table A 7 FastStor 1 temperature specification eeeeceeeeeeeeeeeeeeeeees 69 Table A 8 FastStor 1 humidity specification 0 0 ccceeeeeeeeeeeeeeeeeeeee
42. ees 69 Table A 9 FastStor 1 altitude specification ccccccceeeeeeeeeeeeeeteeeeeeeees 69 Table A 10 FastStor 1 noise Specification cccceeceeeeeeeeeeeeeeeeeeeeeneees 69 iv FastStor 1 Installation and User Guide 1 About This Guide This guide describes how to install and use the ADIC FastStor 1 with an LTO tape drive It is intended for use by anyone who installs uses and maintains the device Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Appendix A General Information provides a product description of the FastStor 1 Installation describes how to install the device Operating and Configuration describes how to use the local interface how to configure the device and how to handle the cartridges and magazines Remote Management describes the functionality of the Remote Management via Ethernet Maintenance describes cleaning and upgrading procedures and how to prepare the FastStor 1 for shipping Troubleshooting lists possible areas to investigate if you are having problems with the FastStor 1 Specifications provides the specification data for the ADIC FastStor 1 Related Publications e ADIC FastStor 1 SCSI Interface Functional Specifications provides the SCSI interface specification for the ADIC FastStor 1 ADIC part number 6 01512 01 FastStor 1 Installation and User Guide 1 FastStor 1 Installation and User Guide 2 General Information ADIC Fast
43. er provides step by step instructions on how to properly prepare and install the ADIC FastStor 1 READ ME FIRST CAUTION YOU MUST REMOVE THE ROBOT TRANSPORT LOCK WHEN POWERING UP THE UNIT FOR THE FIRST TIME OR IT WILL NOT OPERATE SEE THE PROCEDURE ON THE FOLLOWING PAGES Performing the Installation To install the FastStor 1 complete the following steps Step 1 Unpacking the FastStor 1 Carefully unpack the unit from the shipping container Save the container and packing materials in case you need to transport the FastStor 1 in the future The packaging is specifically designed for the loader to ensure it is not damaged during transportation Review the contents of the shipping container to be sure that all parts were included in the shipment A standard package for the FastStor 1 consists of the following items e A factory assembled FastStor 1 unit containing two cartridge magazines e A Standard Accessory Kit containing 1 Warranty Registration Card Rack Mount Hardware Kit 2 Line Power Cords one for USA Japan and one for European power outlets 1 VHDCI SCSI Interface Cable 168 pin VHDCI LVD SE SCSI Terminator 1 Ethernet cable Tool for Emergency Magazine Release Media barcode label kit contains media labels and cleaning FastStor 1 Installation and User Guide 9 cartridge labels There may be variations of this list Note The FastStor 1 contains no cartridges before shipment Step 2
44. eration described in Operation and Configuration Note The tape drive needs up to 40 seconds after power on until it s active on the SCSI bus You should turn on the power at least 40 seconds before the computer 18 FastStor 1 Installation and User Guide system is started Step 10 BCR Labeling cartridges Your loader is equipped with a barcode reader If you want to use this functionality you must attach barcode labels to the cartridges Note You must use FastStor 1 specific barcode labels to ensure reliable functionality of the barcode reader Cartridge labels must be oriented on the cartridges as shown in the figure below with the locking mechanism to the left Figure 3 11 Positioning of barcode label for LTO cartridges FastStor 1 Installation and User Guide 19 4 Operation and Configuration The Local User Interface LUI consists of a small LCD panel capable of displaying four lines of 20 characters each and four control buttons one near each corner of the display The buttons have soft labels in the corners of the display The figure below shows the power on screen on the panel Figure 4 1 Power on Screen System Power On With mechanical installation and electrical connection complete turn on the AC power switch At power on for the first few seconds the unit performs a sequence of diagnostic tests called Power On Self Tests POST POST also includes a loop back test of the robot cabling As the tests
45. eration while SCSI Update displaying this message na During the Erase part of the reprogramming cycle the amber LED lights to warn against interference The erase operation takes less than 20 seconds During the Programming part of the reprogramming cycle the green LED flashes in addition to the amber LED remaining lit The programming operation takes less than one minute 9 When reprogramming is completed the loader does a normal reboot Due to the reboot the Flashlt utility could display an error message which should be ignored If the firmware upgrade operation fails during step 8 due to a power shutdown or similar occurrence the loader may require service To verify that the firmware version in the loader is correct enter the View Data menu from the front panel Select the FastStor 1 Info and from there the Loader FW Revision entry to see the revision number Loader Firmware Upgrade via Web The loader firmware can be upgraded via remote management 1 Log into the Remote Management web page 50 FastStor 1 Installation and User Guide 2 Inthe left menu click on Maintenance and then FW Upgrade 3 Click on the I accept upgrade firmware button 4 Select the new binary FW file that loader is to be upgraded with by clicking on the Browse button 5 Click on the Upgrade button The upgrade process has now started 6 The Remote Interface is after uploading the file stalled The progress o
46. ess the Ok button The robot removes the cartridge from the drive and moves it to the selected magazine slot If the drive is empty a screen similar to the following figure appears Figure 4 13 Empty Drive Message Magazine Handling You must remove the magazine from the unit in order to insert or remove cartridges When inserting cartridges be sure the slot you intend to use is not already reserved by the software application for a cartridge in the drive The best way to avoid conflicts is to unload the cartridge from the drive either through your software application or by using the Unload from drive option in the main menu Removing the Magazine from the Unit The following illustration shows the correct way to remove the magazine from its bay Note You cannot remove the magazine if the unit is password protected or locked by host software through a Prevent Medium Removal SCSI command Before you can remove a magazine the loader must be idle When the loader is idle press the Menu button and select the Eject Magazine option from the Main FastStor 1 Installation and User Guide 35 Menu The following screen Figure 4 14 appears identifying the magazine Figure 4 14 Removing magazine Scroll to the correct magazine Both Left or Right magazine and press Select The selected magazine will pop out 2 to 3 cm See next figure The display will show a message telling that the magazine or magazines is are ejected
47. f the upgrade can be observed on the front panel 7 Front panel Flash Firmware RMM Update Preparing This message is displaying for 5 10 seconds 8 Front panel Flash Firmware RMM Update Checking ECC This message is displaying for 1 2 minutes 9 Front panel Flash Firmware DACI Update Reprogramming Do Not Interfere this message is displaying for 20 30 seconds 10 The Front panel s green backlight is turned off a reset of the loader is taking place The firmware revision is displayed on the remote management pages It can also be viewed from the front panel menu Drive Firmware upgrade via SCSI A suitable utility program Flashlt and the latest firmware image file can be downloaded from the ADIC web site http www adic com The program is available for Windows XP Windows 2000 2003 and Windows NT Note Read this entire procedure before you perform an upgrade 1 Copy the Flashlt utility on your computer or server where the loader is connected Make sure the computer has detected the tape drive Look for Tape drives in the Device Manager Right click My Computer Manage Device Manager Most Windows operating systems may require that all backup services started by the backup software application be stopped before the Flashlt utility is started If a Windows driver is loaded for the tape drive in question it will block the SCSI port for the fl
48. f the magazines is visible from the front All magazine handling is described in detail in Magazine Handling Rear Panel The figure below shows the rear panel of the FastStor 1 Power Fuse Power cord Fan Back panel Fan SCSI Ethernet switch connection cover plate connectors port Figure 2 5 Rear panel of the FastStor 1 Two Integrated Cooling Fans The rear panel contains two forced air cooling fans which draw air inward through the front and expel it out in the back The fans start whenever the drive is operating or when the internal temperature in the FastStor 1 gets too high 6 FastStor 1 Installation and User Guide Main Power Switch Fuse Power cord connection The main power switch is found on the rear of the loader on the power supply bracket The power switch the fuse holder with a 250V 2A H fuse and the AC power cord connection are combined in one common unit SCSI Interface Connectors The FastStor 1 has two shielded 68 pin VHDCI SCSI connectors on the rear panel The connectors are used for connecting the tape drive and the FastStor 1toa SCSI bus These connectors can link to the following e A shielded male VHDCI SCSI cable e A shielded male VHDCI SCSI terminator Ethernet Port This port is for the Remote Management system and allows you to connect the FastStor 1 to a 10 100 BaseT Ethernet network FastStor 1 Installation and User Guide 7 FastStor 1 Installation and User Guide 3 Installation This chapt
49. g where to place the FastStor 1 Hazardous conditions can result from uneven mechanical loading of a rack The FastStor 1 uses 1U of vertical rack space The rails must be installed in a full U position The bottom of the rails must be aligned with the bottom of a U See figure 3 2 4 45 cm 1 75 in 1U PILI UU LI L FastStor 1 Installation and User Guide 11 Figure 3 2 Rack mount rail Installing the Rail Left Assembly 12 1 Measure the length between the rear rack mount rails and the front rack mount rails If the measurement is shorter than the FastStor 1 move the two sets of screws M4x12 washers and nuts shown in Figure 3 3 Adjust the Rail Left Assembly to fit the measurement in step 1 Use a 7 mm open end wrench together with the screwdriver to tighten the two M4x12 screws to fix the rail length Note Using more than two screws increases the stability of the Rack Mounting Kit Place the Rail Left Assembly on the left side of the rack between the rear rack mount rail and the front rack mount rail Mount the Rail Left Assembly at the desired height using one M6x12 screw in front upper hole in rail only and two M6x12 screws at the backside See figure 3 4 FastStor 1 Installation and User Guide Installing the Rail Right Assembly On the right side of the rack follow the Rail Left Assembly instructions substituting right where left is
50. hat all cables are connected properly e Replace the FRU power supply e Contact your service representative The front panel does not display information but the back light on the front panel is on e Power cycle the loader by turning off and on the main power switch on the rear of the loader e Verify that the fans starts at power on and then stops after a few seconds e Contact your service representative Cartridge movement Loader does not take inventory e Make sure the transport screw is removed e Make sure both magazines are in their locked position e Look up the error code and follow the instructions in the suggested action column e Contact your service representative Cartridge stuck in drive e Power cycle the loader by turning off and on the main power switch on the rear of the loader Allow both the loader and the drive to complete initialization which in rare cases can take as long as 10 minutes and then retry 56 FastStor 1 Installation and User Guide unloading the tape using the autoloader operator panel controls Make sure the backup software is not reserving the slot or preventing the tape drive from ejecting the cartridge The backup software needs to cancel the reservation and any hold it has on the tape drive Temporarily disconnecting the autoloader from the host server system eliminates the host system and its software as a problem source Remove drive FRU
51. he robotics failed Failed moving the robotics Failed to stow at slot 01 08 Failed to stow at slot 09 Failed to fetch at slot 01 08 Failed to fetch at slot 09 Description The diagnostics number ZZ failed The robotics failed to complete the calibration or the inventory sequence The robotics was not able to move The robotics is not able to stow the cartridge to the magazine Failed to insert cartridge in drive The robotics is not able to fetch the requested cartridge from the magazine Failed to eject cartridge from drive FastStor 1 Installation and User Guide Suggested Action Reboot the loader and retry the operation 1 Reboot the loader and retry the operation 2 Verify that the magazines are locked 3 Turn off the loader and try to remove the magazines by using the emergency eject pin 4 Contact your service representative Reboot the loader and retry the operation 1 Reboot the loader and retry the operation 2 Remove the magazine if possible Remove all cartridges 3 Verify that the cartridge is not damaged 4 Insert empty magazines 5 Power cycle the loader 6 Retry the operation 7 Retry the operation with a new magazine 1 Reboot the loader and retry the operation 2 If failure persists insert the cartridge into a magazine slot remove the magazine and verify that the cartridge is not damaged 1 Reboot the loader and retry th
52. ion the display panel screens and control buttons allow you to do the following e Enter settings for FastStor 1 configuration e Issue operational commands e View FastStor 1 status and information e Test FastStor 1 functionality Control Buttons The labels for the four control buttons are displayed in the corners of the LCD All buttons have soft labeling for different modes of operation i e the functions and labels of the buttons change during different activities The actual soft label for each button for any activity is always visible on the display FastStor 1 Installation and User Guide 5 LED Indicators The two LED indicators are green and amber They indicate the FastStor 1 activity as follows e Green LED on The FastStor 1 is either running or ready for operation e Green LED blinking Short blinks followed by long intervals indicate that the loader is in low power standby mode e Amber LED on Fault LED the FastStor 1 has encountered an electrical or mechanical failure e Both LED s off The FastStor 1 is offline This is the case while the loader is initializing after power on and when a magazine is removed Standby Switch A switch on the front panel provides a Loader Standby If the switch is pushed when the loader is active the loader completes the current operation and then goes offline and enters standby mode See Standby Functionality for more details Magazine Front Bezel The front bezel o
53. ixed IP address dialog above the user is allowed to select values between 0 and 9 as the next FastStor 1 Installation and User Guide 25 two digits The maximum value allowed in this dialog is 255 within each group If however 2 is selected only values between 0 and 5 are available in the second digit If a value between 0 and 4 is selected for the second digit 0 to 9 is available for the third but if 5 is selected for the second digit only 0 to 5 is available for the third one Or the user selects the value 199 in one group in the above dialog then presses the Next Digit button until the 1 in 199 is selected and increments it to 2 so the group shows 299 Since this is an illegal value when the user selects the Next Digit or the Ok to leave the group the value is changed to 255 and the focus is repositioned to the 2 in the first position of the group Dialogs Predefined Options The second form of dialog allows the operator to select between a predefined set of options which can be shown on screen simultaneously as when selecting a magazine slot number see Figure 4 8 To select a cartridge and move it from a magazine slot to the drive or vice versa a slightly different dialog is used Figure 4 8 Slot dialog layout Here the right and left arrows select the digit to load from Ok accepts
54. kside gt Figure 3 7 Fasten the rear of the FastStor 1 to the rails How to dismount the FastStor 1 from the rack Make sure you have disconnected all cables before you start dismounting the FastStor 1 from the rack Unscrew the M5x8 screws at the back of the rack mounting kit See figure 3 7 Unscrew the M6x12 screw at the front of the rack Note that you only unscrew the lowest screw See figures 3 5 and 3 6 14 FastStor 1 Installation and User Guide Slide the FastStor 1 gently out of the rack Note that the FastStor 1 s weight is 32 pounds Step 3 Connecting Power Cable Before connecting the FastStor 1 to your host computer system you should run the unit s self diagnostic test This preparation requires power to the FastStor 1 Follow these steps to perform this test 1 Use the power cables from the accessories included in the shipment Make sure you select the power cord suited for your power system 2 Plug the power cable into the rear of the FastStor 1 see figure 3 8 Plug the other end of the cable into a properly grounded electrical outlet Note Reliable grounding depends on grounding in the AC electrical outlet in which the FastStor 1 s power cable is connected For security a 250V 2A H fuse is located near the power switch 3 Turn on the FastStor 1 by switching the Power Switch to I If the transport lock is present the loader will l detect this and instruct the user to rem
55. mall file size can impact performance Cleaning Cannot load the cleaning Cartridge e Make sure there is no cartridge present in the drive before you load a cleaning cartridge e Make sure the cleaning cartridge is not expired e Contact your service representative Write or read issues Contaminated head Avoid contamination by ensuring that the autoloader is installed in a clean contamination free environment Cartridges should be stored vertically in their plastic cases Continue cleaning the tape drive as needed If a cleaning cartridge is not successful in resolving the problem after 3 or more attempts the cleaning cartridge may be contaminated and should not be used in another drive Non acclimated media A cartridge should be acclimated for at least 24 hours before being used particularly if it has been stored at a substantially different temperature or level of humidity than the autoloader Cleaning cartridge is Incompatible Make sure you are using an allowed cleaning cartridges Expired cleaning cartridge Verify the number of cleanings per cleaning tape for your media type Bad defective contaminated media e If the write read errors persist and the drive has been cleaned that cartridge should be suspected as being defective if it is not an invalid cleaning cartridge FastStor 1 Installation and User Guide 59 e If this occurs export the cartridge and load a kno
56. nformity in accordance with the applicable directives has been issued for this product Australia New Zealand C Tick Class A Marking by the C Tick symbol indicates compliance of this system to the Australian EMC standard AS NZS 3548 1995 Information Technological Equipment A Declaration of Conformity in accordance with the applicable standard has been issued for this product B 4 Safety Precautions ALL SERVICE ACTIONS APPROPRIATE TO END USERS ARE DESCRIBED IN THE PRODUCT DOCUMENTATION ALL OTHER SERVICING SHOULD BE REFERRED TO AN ADIC AUTHORIZED SERVICE TECHNICIAN FastStor 1 Installation and User Guide 71 72 NEVER PULL MORE THAN ONE COMPONENT OUT OF THE RACK AT A TIME DOING SO CAN CAUSE THE RACK TO TIP OVER WHICH COULD CAUSE BODILY INJURY Maschinenl rminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 db A oder weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert FastStor 1 Installation and User Guide
57. nnnnnnnnnnnnnnnnnnnn 24 Figure 4 6 Standard Dialog Layout susanne 25 Figure 4 7 Dialog layout entering discrete ValUCS cccceeeeeeeeeeeeeteeeeeeees 25 Figure 4 8 Slot dialog layout kuna aa ee ane ae nia 26 Figure 4 9 Predefined options shown one at the time nennen 26 Figure 4 10 A default screen asien ans 27 Figure 4 11 Load to Drive eeecccccceceeeeeeeseecceeeeeeeeeeeseeeeaeaeeeeeeeeeeessesseaeeeeeeees 34 Figure 4 12 Unload From Drive 44000susnnnsnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnn en 35 Figure 4 13 Empty Drive Message 2 cccceeeeeeeeeeeeeceeeeeeeeeeeeeeeeenneeeeeeeees 35 Figure 4 14 Removing Magazine ausser ea 36 Figure 4 15 Magazine GleCl Meier ee 36 Figure 4 16 Removing the magazine from the loader 37 Figure 4 17 Gently push the cartridge into the magazine slot 37 Figure 4 18 Push the release knob towards the cartridge to eject 38 Figure 4 19 Cartridge position after manual release from Magazine Son erea e eaa ee ee ee REE 38 Figure 4 20 Push magazine until it Clicks into place 4ssnnnnn 39 Figure 4 21 Pointing out hole used to insert release tool 39 Figure 4 22 Magazine release tool in USC cccceeeeeeeeeeeeeeeeeeeeeeeeeeeettneeeeeeeees 40 Figure 5 1 Navigation Menu cccceeceesesssccceeeeeeeeeeeeeeaeeeeeeeeeeeeeessnneaeeeeee
58. ntinue running its power on self test and doing an inventory of its cartridges The word Idle and the cartridge map will appear on the default display screen If the self diagnostics and the inventory sequence are successfully completed the green LED illuminates The FastStor 1 is now ready to be installed in the system If a problem occurs during the power on sequence the FastStor 1 displays an error message on the display Refer to Error Reference source not found to learn the 16 FastStor 1 Installation and User Guide procedures for resolving the problem Step 6 Setting the SCSI Address The SCSI address is a unique address that identifies the unit connected to the SCSI bus The FastStor 1 uses two SCSI addresses or ID s One is for the loader robotics controller and the other is for the tape drive The SCSI addresses can be configured through the operator buttons and the display on the front panel In most cases the default addresses can be used The default SCSI address for the FastStor 1 robotics is 4 and the tape drive has SCSI address set to 5 To set the SCSI addresses for the FastStor 1 and the built in tape drive refer to SCSI Setup for more information You may also wish to reserve a magazine slot for a cleaning cartridge and set a security password at this time After some settings are changed the FastStor 1 and the drive may require rebooting Step 7 Connecting the SCSI Bus Cable Guidelines before connecting
59. orrect host controller card is installed e Verify that the SCSI cables are not damaged and that the total SCSI cable length is not exceeding the maximum required length Verify that the loader SCSI ID and the drive SCSI ID are set to unique SCSI IDs that are not used by any other SCSI device on the same bus Verify that the host application and the device drivers are installed with the most resent patches to support the loader e Reboot the loader by turning power off from the rear of the loader and then on Reboot the host system when the loader has completed its power on sequence e Contact your service representative The tape loader responds on the SCSI bus to the host but the tape drive does not respond Verify that a SCSI terminator is attached to both the last and first SCSI device on the SCSI bus Verify that the SCSI cables are connected to the rear of the loader See the section called Connecting the SCSI Bus Cable in the Installation chapter e Make sure the correct host controller card is installed Verify that the SCSI cables are not damaged and that the total SCSI cable length is not exceeding the maximum required length Verify that the loader SCSI ID and the drive SCSI ID are set to unique SCSI IDs that are not used by any other SCSI 58 FastStor 1 Installation and User Guide device on the same bus e Verify that the host application and the device drivers
60. ove it See next step Figure 3 8 Power switch fuse holder and power cord connection FastStor 1 Installation and User Guide 15 Step 4 Removing the Transport Lock Figure 3 9 Magazine lock marked with red plastic tab The robot mechanism is protected from damage during shipment with a screw holding the robotics in a locked position This locking screw is marked with a red plastic tab protruding between the right magazine and the front panel assembly This locking screw must be removed before the FastStor 1 can operate normally The locking screw will be detected when the FastStor 1 is powered on The display will show a message indicating the locking screw has been detected The display will instruct the user to remove the magazine to gain access to the locking screw Remove the screw and reinsert the magazine The loader will now continue its power on sequence See next step To release the magazine manually or perform an emergency release see Manual Emergency Release of Magazines Note Keep the locking screw in a safe place You will need it to lock the robot if you need to return your FastStor 1 for service or repair Important The warranty does not cover damage to the loader if shipped without the locking screw properly installed See Reinstalling the Transport Lock for instructions on how to re install the transport lock Step 5 Running Power On Self test After the transport lock is removed the loader will co
61. r 1 is designed as a rack mount unit The FastStor 1 can also be used as a tabletop unit Dimensions Length 740 mm 29 13 in 0 5 mm from front rail to rear of unit Width 446 6 mm 17 58 in 0 5 mm Height 43 8 1 72 in 0 4 mm Weight 14 6 kg 32 2 Ib without cartridges Table A 1 FastStor 1 Mechanical Dimensions and Weight 446 6 0 5mm Q gt SCSl 715 2 mm 28 2 FastStor 1 Installation and User Guide 65 A 2 Power Requirements Input voltage 90 VAC 264VAC Input Frequency 47 Hz 63 Hz Inrush Current Cold Start Less than 30 A 115VAC Less than 60 A 230 VAC Power consumption average 35W Power consumption peak 70W Maximum peak length less than 10ms Table A 2 FastStor 1 Power Requirements 66 FastStor 1 Installation and User Guide A 3 Vibration Specifications Sinusoidal sweep Sweep Rates 1 octave minute Axes X Y and Z Duration 2 hours Frequency Range Level Hz Operating 5 24 2 0 01 in p p 24 2 500 0 3g Non Operating 5 27 1 0 02 in p p Storage 27 1 500 0 75g Transport 5 200 0 5g Table A 3 FastStor 1 sine sweep levels Random Crest factor 3 Axes X Y Z Duration 30 min axis Frequency Level g7 Hz Hz Operating 5 2 0E 5 17 3 0E 4 150 3 0E 4 200 8 0E 5 500 8 0E 5 Total 0 279rm
62. rder to start the FastStor 1 Remote Management Interface the FastStor 1 must obtain a valid IP address By default the FastStor 1 connects to a DHCP server to dynamically configure its network interface If a DHCP server is available the loader will get an IP address automatically after booting If no DHCP server is available select Static mode and enter a legal IP address netmask and default gateway with the buttons In the browser s address field enter the IP address of your FastStor 1 See Remote Management setup for details Quick Start Instructions The following is intended to help you get a new FastStor 1 online as quickly as possible If you need to enable the RMI to perform a memory dump of a faulty FastStor 1 please see Enabling the RMI Without Rebooting instead 1 Connect the FastStor 1 to the network and reboot it 2 From the front panel check the dynamic IP address by accessing Menu View data gt Remote man info Dyn IP Addr state 2 1 lf the response is a valid IP address the remote management interface is ready and can be accessed at the URL http IP address e g http 192 168 0 5 2 2 If the response is 0 0 0 0 enable remote management from the front panel by setting Menu Setup gt Remote management gt Access control gt Allow remote management to Allowed Check the network cable and the DHCP server and reboot Enabling the RMI Without Rebooting 1 Connect the FastStor 1 to
63. re the cartridge has not been exposed to harsh environmental or electrical conditions and is not physically damaged in any way e Many backup applications do not read or write to cartridges that were created using a different backup application In this case you might have to perform an erase format or label operation on the cartridge Make sure you understand any data protection or overwrite protection schemes your backup application might be using which could prevent you from writing to a given cartridge e Retry the operation with a different known good tape Clean the tape drive See the section called Using the Cleaning Cartridge in the User and Installation Guide s Maintenance chapter SCSI problems Changed drive or loader SCSI ID but the host server system does not recognize the new ID e Make sure all SCSI devices on the same bus have unique ID numbers e If the SCSI bus is narrow 50 pin only SCSI IDs 0 through 7 are available e Make sure you reboot the autoloader after changing the SCSI ID e Reboot the host server system The tape drive responds on the SCSI bus to the host but the loader does not respond Verify that a SCSI terminator is attached to both the last and first SCSI device on the SCSI bus e Verify the SCSI cables are connected to the rear of the loader See the section called Connecting the SCSI Bus Cable in the Installation chapter e Make sure the c
64. referenced Use these holes d if rack depth is Step 1 equal or longer Holes to be s than the used if rack f Rear Rack FastStor 1 depth is shorter 2 Mount Rail 5 than the a FastStor 1 Step 5 Screw a M6x12 a nae Step 3 Screw M4x12 Step 2 nut and washer Step 5 Screw M6x12 Figure 3 3 Mounting the Rack mounting kit to a rack il Figure 3 4 shows step 5 in the description n ni Rack mounting kit mounted in rack with one screw M6x12 in upper hole on both left and right side On the rear side two screws must be used on both left and right side A total of six screws are used to install the rack mounting kit to the rack Figure 3 4 Rack mounting kit mounted in rack FastStor 1 Installation and User Guide 13 Mounting the FastStor 1 to the Rack Make sure all the screws in the Rack Mounting Kit are tightened properly before installing the FastStor 1 in the rack Slide the FastStor 1 on the rails from the front of the rack as shown in figure 3 5 Then fix the FastStor 1 using one M6x12 screw in front of the rack on both left and right side see figure 3 6 and one M5x8 on the backside of the Rack Mounting Kit on both left and right side see figure 3 7 Figure 3 5 Slide the FastStor 1 in from Figure 3 6 Fasten the front of the the front FastStor 1 to the rack Use one M5x8 screw on both left and right side M5 thread to fasten the FastStor 1 to the rails bac
65. s Non Operating Storage 5 2 3E 3 500 2 3E 3 Total 1 07Qrms Transport 5 0 03 8 0 03 40 0 003 45 0 01 70 0 01 200 0 001 Total level 1 039rms Table A 4 FastStor 1 random vibration levels FastStor 1 Installation and User Guide 67 A 4 Mechanical Shock Specifications Mechanical Bump Shock Axes X Y Z Directions Positive and negative Pulse interval 3 seconds Pulse Pulse Pulse Pulses axis direction shape duration Level Operating Half sine 5ms 3g 1000 Storage X Z Half sine 8ms 20g 3 Storage Y Half sine 8ms 15g 3 Table A 5 FastStor 1 mechanical shock levels A 5 Drop Drop test Standard ASTM D 4169 Drop sequence 10 drops 1 corner 3 edges 6 faces Drop height 30 inches Table A 6 FastStor 1 drop test 68 FastStor 1 Installation and User Guide A 6 Climatic Specifications Temperature Operating Range 10 C to 35 C Gradient 10 C hour Non Operating Range 35 C to 60 C Gradient 20 C hour Table A 7 FastStor 1 temperature specification Installing the equipment in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Humidity Operating Range 20 Rh to 80 Rh Gradient 10 Rh hour Non Operating Range 10 Rh to 90 Rh Gradient 20 Rh hour Table A 8 FastStor 1 humidity specification
66. s inserted correctly Verify that the SCSI cables are properly connected at both ends Check that the cables are not damaged and verify the lengths of your SCSI cabling The length of the internal SCSI cabling inside the loader is 85cm This length must be included in any calculation of cable length Verify that the SCSI bus is properly terminated Only the devices physically at the beginning and end of the cable must be terminated Software checking 1 Verify that the operating system does not report a problem during the boot Verify that the driver for the SCSI host adapter is present and loaded properly Verify that the correct Drivers have been installed properly if applicable Verify that the Backup software does not report any error messages when loading If any problem occurs reinstall the Backup Application Software and check that both the loader and the tape drive are recognized Verifying Recent Changes If the autoloader has been installed previously and operating correctly but is now incurring a problem verify any recent changes to the system to ensure that these changes are not causing the problem Try the following If the system configuration has changed Remove the change to see if it affected the loader If an operating system corrective patch has been installed Remove it to see if it affected the loader If a SCSI device has been added Check for SCSI ID conflicts FastStor 1 Installation
67. selected Item name Description FastStor 1 setup This menu item gives access to the FastStor 1 setup menu SCSI setup This menu item gives access to the SCSI bus setup menu Both the FastStor 1 and the Drive SCSI bus setup are available here Remote This menu item gives access to the Remote Management Management setup menu It allows the operator to setup enable disable and configure the Loader Web interface FastStor 1 setup The number of selectable values for each FastStor 1 setting are listed in the following table Item name Legal values Default value Cleaning Slot Legal Slot ID 1 8 or 0 not 0 not selected selected Barcode scan Enabled Disabled Enabled Audible Alarm Enabled Disabled Disabled Set Language English English The barcode of the cartridge in each occupied magazine slot and in the drive if any will be scanned during the Inventory process SCSI Setup The SCSI setup menu allows selecting SCSI addresses for both the loader and its internal drive In addition the SCSI Bus Parity can be enabled or disabled Because of the SCSI protocol the values selected take effect only after the next reset of the loader and drive FastStor 1 Installation and User Guide 29 Item name Legal values Default value Loader SCSI ID Legal SCSI ID 00 15 04 Drive SCSI ID Legal SCSI ID 00 15 05 Loader Parity Enabled Disabled Disabled Loader
68. service for diagnostic purposes Memory dump drive downloads a snapshot of the drive s system memory to a file that can be sent to ADIC service for diagnostic purposes Perform a system reset Media log displays a log of all cartridge movements and a map of the FastStor 1 Installation and User Guide current cartridge locations FW Upgrade Upgrade the loader s firmware by uploading a binary file The loader must be configured to allow remote firmware upgrade This configuration is done by using the front panel interface Menu Setup gt Remote management Access control gt Allow rem FW upg FastStor 1 Installation and User Guide 47 6 Maintenance Using the Cleaning Cartridge The cleaning cartridge is similar in size and shape to the regular LTO data cartridge Place a cleaning cartridge barcode label on the cartridge before using it Important This label has a six digit ID where the three first digits are CLN A cleaning occurs whenever a cleaning cartridge is loaded into the drive Before cleaning you must install the cartridge into the magazine correctly The cleaning cartridge may be inserted in any magazine slot NOTE The only absolute authority on cleaning tapes is the drive The drive starts a cleaning operation whenever a tape recognized as a cleaning tape is inserted The loader cannot by itself recognize a cleaning tape It may be mislead by a wrong label on a data tape by a data
69. set of actions that can be taken to recover from the error An example of pressing Details and continuing with pressing More is shown in figures 7 2 and 7 3 Figure 7 2 Example of detailed information Figure 7 3 Example of further detailed information In this example pressing Back twice takes you back to the Error Code Page figure 7 1 where you can press Actions to go to the Actions menu Figure 7 4 FastStor 1 Installation and User Guide 61 shows an example of pressing Actions Pressing the buttons next to the up down arrows on the screen gives you access to other action options Figure 7 4 Example of action In figure 7 4 you have been prompted to reboot the Loader Pressing Select will result in the warning message shown in figure 7 5 Press Ok to execute the reboot Figure 7 5 Warning message concerning reboot When an error condition occurs identify the problem using the displayed error codes and follow the suggested actions The error codes are listed in the next section 62 FastStor 1 Installation and User Guide Error Codes The error codes are listed in numerical sequence by their Fault Symptom Code FSC in the tables that follow If a persistent error condition prompts you to call your Technical Support representative be sure to supply the code information to help identify the problem Display Message Diagnostic number ZZ failed Initialization of t
70. ssed LTO2 24MB s 48MB s 86 4GB hr 172 8GB hr Table 2 2 Data Transfer Rates Product Description The FastStor 1 has several features designed to increase the product s ease of use and utility such as e Two removable magazines allow easy management of data sets or archival storage For the FastStor 1 each magazine has room for four cartridges e A menu driven operator control panel interface with backlit LCD provides easy control for configuration and diagnostic activities e An Ethernet connection allows management by an operator with a standard web browser on a remote computer The remote operator can do most of 4 FastStor 1 Installation and User Guide the operations that can be done through the front panel such as monitoring the loader s status and downloading statistical and diagnostic information For information on the installed tape drive see the tape drive manuals referred to in Chapter 1 Front Panel The Front Panel includes the User Control Panel with LCD display four Control Buttons two LED indicators and a Standby switch The bezels of the two magazines are also visible from the front j Magazine LED Standby LCD Control buttons Magazine front bezel indicators switch display front bezel Figure 2 2 Front panel of the FastStor 1 LCD liquid crystal display The display is a backlit 122 x 32 dot matrix graphical display that can show four lines of 20 characters In various modes of operat
71. t 30 seconds for the RMI to initialize e Contact your service representative Forgot password Forgot password on RMI e The RMI password can be cleared from the front panel interface See the user and installation guide for details see figure The complete menu tree Forgot password on FPI e Look up the RMI IP address from the front panel menu view data menu Connect the RMI interface and perform a memory dump of the loader see user and installation guide for details Send the memdump to your Service representative The FPI password can be decoded from the memdump by using a special SW 60 FastStor 1 Installation and User Guide The Error Screen When the FastStor 1 detects an error condition the red amber Fault LED is illuminated and one of the error screens appears on the front panel Figure 7 1 illustrates how the FastStor 1 reports error conditions on the front panel display Figure 7 1 Error Code Page The top line shows an Error code in the following format XXXX YYRRVV The XXXX is the error number while the YY is the internal loader error code The RRVV is the FW revision numbers where RR is the major revision and VV is the minor revision The next two lines give more detailed error information There are two option buttons Details and Actions Pressing the Details button gives access to a multi page error description text Pressing Action gives access to a
72. tape inserted in a designated cleaning slot or by the operator Running an Installed Cleaning Cartridge 1 Install a cleaning cartridge into a magazine slot in the loader If a cleaning slot is defined this slot should be used Select Clean Drive from the Maintenance section of the Utilities menu This causes the loader to search for a cleaning cartridge in the following sequence a A cartridge reported to be a cleaning cartridge by the drive b A cartridge with a barcode label indicating it is a cleaning cartridge c A cartridge in the slot defined as the cleaning slot If all of the above fail the loader displays a dialog asking the operator for the slot from which to fetch the cleaning cartridge While the cleaning operation is on going the display shows the drive status Drive Cleaning After the operation completes the cartridge is automatically moved back to the slot from which it was fetched If a data tape is erroneously inserted via the loader Clean Now menu this is detected by the loader when the drive identifies it as a non cleaning tape The cartridge is returned to its original slot and an error message is displayed Some drive families and types have means of checking if the cleaning cartridge is expired If an expired cleaning cartridge is inserted in such a drive this is detected by the loader and an error message is displayed after the tape has been returned to its original slot 48 FastStor 1
73. the SCSI cable A Before the SCSI bus cable is connected to the FastStor 1 turn the FastStor 1 power switch off B Make sure your host system is in a state where a new SCSI device can be safely connected to the SCSI bus C Do not exceed SCSI bus length restrictions 1 Add the length of all external and internal SCSI cables on the bus 2 Add 80 cm 31 5 inch for the internal cable length in the FastStor 1 3 The maximum allowed length of an LVD SCSI bus is 12 m 39 ft if the number of SCSI devices exceeds two 4 For an SE SCSI bus be very careful regarding bus length The normal combination has an SE bus transfer speed of 160 Mbytes s with a maximum bus length of 3 m 9 8ft and up to 4 SCSI devices connected If your SE system operates with a different transfer speed or has more than 4 SCSI devices we refer to the actual SCSI standard for complete bus length restrictions D Before the FastStor 1 is powered on and the system is restarted make sure the SCSI bus is properly terminated If the FastStor 1 terminates the SCSI bus ADIC recommends connecting the terminator from the accessory kit box on the lower SCSI connector on the back plane See Figure 3 10 To connect the SCSI bus cable 1 On the rear of the FastStor 1 attach the device connector of the SCSI cable to the upper SCSI connector See Figure 3 10 FastStor 1 Installation and User Guide 17 2 Secure the cable with the thumbscrews on the connector 3 Conn
74. the cartridge selected and Cancel aborts the operation Figure 4 9 shows the third form where the operator can select predefined options that can be shown only one at a time Figure 4 9 Predefined options shown one at the time Here the user can scroll through a set of options one at a time by using the left and right arrow buttons Only one option is shown at a time In the example above the user can select either Enabled or Disabled mode This kind of menu also has a Cancel function 26 FastStor 1 Installation and User Guide Messages Messages can inform the operator about situations that arise during operation such as error conditions and situations where a process requires operator approval or intervention to continue An example of the latter is when the loader detects a wrong magazine type The loader will eject that magazine and show the message Left or right magazine is the wrong type This message is removed by inserting a correct type magazine Status and Information Some of the menus dialogs and messages provide status and information in the form of one or two word messages that appear within the display An example is the default screen shown in Figure 4 10 It has a navigation button Menu but it displays the cartridge map Map __3_5_7_ as the major menu text and the robot s and drive s status Idle Empty Figure 4 10 A default screen Another example is the message display
75. tom of the cartridge The media should be attached to this pin and you should see only the top and bottom part of the pin If the pin is missing loose or damaged the tape will be damaged and rejected from the drive Media Media barcode labels e Make sure the barcode labels are applied in the correct orientation on the cartridge See the section called Labelling cartridges in the User and Installation Guide s Performing the Installation chapter e Make sure there are no wrinkles on the label e Make sure FastStor specific labels are used e If all of the above are OK replace the label with a new one e If the problem continues contact your service representative Data cartridge incompatible with drive Make sure you are using a data cartridges that is compatible with the drive See the tape drive s reference manuals for details e The software backup application detects if an incompatible data cartridge is used and communicates this to the user e Remove the cartridge from the loader Cannot write to or read from tape e Make sure the cartridge is write enabled move the write protect switch to the enabled position FastStor 1 Installation and User Guide 57 e Make sure the cartridge has not been written using an incompatible format e Make sure the cartridge is an acceptable format for your drive type See the tape drive s reference manuals for details Make su
76. up Cleaning Slot Enable Barcode scan Audible alarm Menu Language SCSI Setup Loader SCSI Id Drve SCSI Id Loader Parity Loader Personality Remote Management Setup IP Address Assignment Fixed IP Address Network Mask Default Gateway Remote Management Access control Allow Remote Management Allow Fv Download FastStor 1 Info Loader Slot Status Loader personality Loader Parity Loader SCSIID Loader Product ID Loader Vendor ID Loader FW revision Unload mode Cleaning Slot Barcode reader Audible alarm Loader Serial No Prepare for Shipping Clean Drive Restore Default Drive SCSIID Drive Product ID Drive Vendor ID Drive FW revision Drive Serial No medium test Drive test Hardware test Move fo position test Remote Management info IP address mode Fixed IP address Fixed Network Mask Fixed Default gateway Floating IP address Floating Network Mask Floating Def gateway MAC address Set password Statistics Fetch Statisitics Stow Statistics Power on time Time since drive clean Figure 4 5 The Complete Menu Tree 24 FastStor 1 Installation and User Guide Dialogs A dialog is a screen type used to get detailed input from the operator such as a SCSI ID name or password See Figure 4 6 Figure 4 6 Standard Dialog Layout The dialogs come in
77. wn good cartridge In some cases a cartridge can be worn out have a defective cartridge memory or have been formatted as a Firmware Upgrade Tape Any cartridge you suspect is defective or contaminated should NOT be reused in any drive LED error messages Amber LED on When the amber LED is on the loader has encountered an electrical or mechanical failure An error message displays on the front panel and RMI Refer to the error codes for details Errors Displayed on Front Panel There is an error code on the LCD display e Look up the error code and try to resolve the failure e Power cycle the loader by turning off and on the main power switch on the rear of the loader e Contact your service representative There is an error code on the RMI e Look up the error code and try to resolve the failure e Power cycle the loader by turning off and on the main power switch on the rear of the loader e Contact your service representative Remote Management The unit does not respond on the RMI Verify that the Ethernet cable is connected to the correct hub Verify the Ethernet settings via the front panel See user and installation guide chapter Remote management for details Reboot the loader by issuing a system reset Wait at least 30 seconds for the RMI to initialize e Power cycle the loader by turning off and on the main power switch on the rear of the loader Wait at leas

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