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Q-See QC3016 Technical Manual

1. AutoPan This will cause the camera to automatically rotate PICTURE 5 11 Flip Most PTZ cameras have a mechanical stop which will prevent the camera from rotating a full 360 If the camera is tracking someone or some thing and it reaches this stop pressing Flip will bring the camera around the other direction to continue tracking Some PTZ cameras have E flip which will do this automatically Page Switch returns you to the PTZ Control Panel Picture 5 5 Reset This ends the currently running function 71 This DVR features connections for external alarms both input and output When an event is detected the system can notify local users or send notification to a monitoring service At the same time the system can accept signals from motion detectors smoke detectors or other alarms and begin recording based on that input and your settings You will need to have the manual for your alarm s handy to ensure the proper settings within the DVR ALARM IN 6 1 ALARM INPUT When attaching alarms the following criteria must be met 1 The alarm input must be grounded 2 A grounding signal is required for the alarm input 3 When connecting the DVR to another device including another DVR through the alarm input a relay should be used to separate them Parameter Grounding Alarm Alarm Input 1 2 8 becomes valid in low voltage 1 NO C Two NO activation outputs mos CTRL 12V Contr
2. Backup device is damaged 16 Remote control does not work Possible Causes Need to enter the correct Device ID on the remote control Distance is too far or control angle is too wide Remote control battery power is low Remote control is damaged or DVR front panel is damaged aooo 17 Can not playback the downloaded file Possible Causes a There is no media player b Need Divx Codec in file player 18 Forgot local menu operation password or network password a Contact Q See tech support and we can generate a new password for the unit Minimum required configuration of a PC for remote connection COMPONENT MINIMUM REQUIRED CPU Intel P4 2 8G minimum or later Intel processor or equivalent aooo oa minimum mm pemn MOST AGP and PCI E Video Cards with 128MB of RAM or more with full Direct Draw support Some newer PCI E cards are not yet supported OS Windows XP SP2 above VISTA 7 prec o Minimum PC configuration for 4 channel real time remote access with fully open mainstream channel PC MODULE PARAMETERS GMA3100 NVIDIA GeForce 8400 ATI RADEON HD3450 Full Direct Draw Support with 512MB Video RAM Windows XP SP2 above VISTA 7 ORES cS WARNING Do not turn the system power off during the upgrade process Doing so may damage the chipset and prevent the DVR from starting A 2 SPECIFICATIONS Parameter QC484 QC448 QC4316 COMPRESSION Compression Standard H 264 Baseline Forma
3. Manufacturer shall not be liable for any damages whatsoever from misuse of this product 2 Version 1 5 7 31 13 3 1 INTRODUCTION Features and Specifications 2 CONNECTIONS AND CONTROLS 2 1 Connections QC484 QC448 QC4316 QC304 QC308 QC3016 QC524 QC588 QC5416 2 2 Mouse Control Virtual Keyboard 2 3 Remote Control 2 4 Video Display Connecting a Video Display 2 5 Cameras Connecting Cameras Camera Placement 960H Cameras 3 BASIC OPERATION 3 1 Operation 3 2 Live View Navigation Bar Shortcut Video Controls 3 3 Login Logout and Main Menu Login Shortcut Menu Main Menu Shutdown Auto Resume 10 10 10 12 14 16 17 18 19 20 21 22 23 24 26 26 28 28 29 30 32 32 32 33 34 35 35 36 37 37 37 3 4 Recording Manual Recording Snapshot Schedule Motion Video Loss and Camera Masking Detection Video Loss Camera Masking Event Response 3 5 Search and Playback Search Playback Digital Zoom Back up 3 6 Backup 4 MENUS 4 1 Main Menu 4 2 Info Menu HDD Information Log Online Users 4 3 Setting Menu General Network Display Default 4 4 Advanced HDD Manage Error Alerts Record Setting Account Auto Maintenance TV Adjust 4 5 Backup 4 6 Shutdown 5 PAN TILT ZOOM CAMERAS 5 1 Connecting a PTZ Camera 5 2 PTZ Control and Setup Setup Control Setting Preset Patrol Pattern Scan Running PTZ Functions 38 38 41 42 43 44 44 44 46 48
4. In normal playback click this button to pause or resume 6 24 1 GHI 4 PQRS 7 tt Record Enter Menu 2 9 TUV 8 0 Add DEF 3 6 9 J Fn PICTURE 2 3 25 2 4 VIDEO DISPLAY QC Series DVRs can use a television or a 19 or larger monitor as a main video display Certain models also provide the option of using a high definition display such as an HDTV A video display is not needed for day to day use of your DVR if you are only monitoring it remotely via a mobile device or using a computer but one is needed for initial setup It should also be noted that at present it is not possible to change settings on the DVR itself using the QC View mobile remote viewing apps and certain settings cannot be changed using the remote monitoring software on the computer CONNECTING A VIDEO DISPLAY Instructions on connecting a desired video display are included in the Quick Start Poster that came with your system but are included here for your convenience VGA Monitor Using a standard VGA monitor the type used with most computers with your DVR is the preferred method and the DVR is configured with this in mind Due to resolution restrictions you must use a monitor that has at least a 19 diagonal display This information is typically found on the back of the monitor if you are uncertain STEP 1 Plug a VGA cable into the port marked VGA on the back of the DVR STEP 2 Plug the other end
5. Selecting a screen to zoom into from multi screen mode RIGHT CLICK Exits any window Exits View 1 any menu or reopens View 4 previous menu View 8 Opens Pop Up View 9 Shortcut Menu The options available Pan Tilt Zoom especially multi channel Color S etting viewing options will vary by model Search Record Status Tour Setup Multi P review Main Menu MOUSE WHEEL Page up or page down PICTURE 2 1 Switch items in check box Increase or decrease numerical value in numerical input box CLICK AND DRAG Select motion detection zone Select privacy mask zone 22 VIRTUAL KEYBOARD Whenever a menu field requires text such as a password new user name or other setting clicking on that field will bring up the virtual keyboard It operates as regular keyboard using the point and click function of the mouse to select individual characters Clicking the shift key allows access to the upper case characters Spaces are entered using the L__ symbol and characters are deleted with the lt key Clicking Enter or clicking outside of the keyboard will close it i 2 lelels sla _ _ qiwie ritifyjuljijolp a oe a em ee ei ZIx iIcivibin my PICTURE 2 2 23 2 3 REMOTE CONTROL The buttons on the Remote Control operate in the same manner as on a conventional DVR remote Some buttons have multiple functions depending on which menu is being accessed Multiple window Switch between multiple window and on
6. Recover selecting Recover causes the drive to re set but does not erase its contents CAUTION Reformatting the hard drive will erase all recorded events No changes will take place unless the Execute button is pressed once you ve made your selection The drive s status will be displayed next to the Type heading below the pull downs If you make changes and press Execute the DVR will restart once you press OK to exit You cannot right click out of the menu 64 ERROR ALERTS This window allows you to set up alarms for disk and system disconnection errors as well as how these alarms are handled Each type of alarm can be independently enabled along with what events that type of alarm will trigger Event type Chose from No Disk Disk Error ERROR ALERTS Disk No Space Net Disconnected Event Type No Disk and IP Conflict aul Show Message When enabled this will display the event notification on the Show Message Alarm upload Send Email DVR s screen Buzzer Alarm Upload This feature is not available on this model Cancel PICTURE 4 19 Send E mail this will send an e mail notification to the recipient address set up in the Network menu see Section 1 2 Advanced Network Setup in the Remote Monitoring Guide RECORD SETTING This is the Manual Recording window covered in Section 3 4 ACCOUNT This is the account management window which allows you to add or delete users create user groups m
7. aaa Change selections in pull down menus Up Down buttons Toggle settings Up Down buttons In Menu Acts as mouse click Function Single Channel Viewing Mode Opens Color Adjustment E esse swogee eon For use with flash drive when backing up or updating USB Port firmware Not for use with mouse If the user is logged out pressing the Enter button will open the Login window Pressing the Function button will open the Virtual Keyboard which can be navigated using the directional buttons Click Enter to enter a keystroke Press the Escape button to close the Virtual Key board and then press the Enter button to submit your password 10 Rear Panel CSS E VIDEO OUT VIDEO IN E e eS Number Item Function Video Out BNC Connector to television Video In Ports BNC Connectors for video feed from cameras 4 Audio Out RCA Connector for audio output VGA Video Out To connect to a VGA monitor 19 or larger Ethernet cable connection to network Connect the data cables for a PTZ camera into these ports to RS485 AI n EE control it A is positive and B is negative Power Input Connect 12V DC power supply here Turns DVR on or off Use Shutdown menu function or front Power Switch os panel power button before switching off 9 JUB Connect the USB mouse to this port RCA input for audio feed from microphone 11 Qc448 Front Panel Number Item Function Alarm Not functional on this model Net
8. 9 10 JIQ OQQQQQEQK P age U Remaining time 0 6 44 Stop PICTURE 3 42 12 The files will be saved with the following naming format SN_CH channel number _TYPE_TIME Year Month Date Hour Minute Second Therefore a file shown on the DVR as being a regular record R being recorded on 01 04 11 starting at 2 00 00 would have a file name of 1_01_R_010411020000 dav The Year Date Month format is the same as you have set in the General interface The files can be played back using the software included on the CD accompanying this DVR FORMATTING A USB DRIVE IN FAT32 To format a USB flash drive with FAT32 plug it into a PC running Windows XP or later Go to My Computer to locate the drive s icon Right click on it and select Format in the list of available options Select FAT32 and check the box marked Quick Format before clicking Start For USB drives over 32GB in size you should use a FAT32 format utility such as those available through CNET com On a Macintosh computer you will need to reformat the USB flash drive using the Disk Utility app located in the Utilities folder within the Applications folder Connect your drive to a USB port on the Mac and it should appear in the list on the left of the window Daa fe Bee Unrest fale erie Rew beage Comer Brie meagre Select your drive from the list making sure I TR ST310005 2845 Media fret ee See AO _ ewe that it is highlighted before proceeding Sescoc
9. E Keep product surfaces clean and dry To clean the outside case of the DVR gently wipe using a lightly dampened cloth only use water do not use solvents E Do not operate this DVR without the cover securely in place Do not attempt to do any repairs to the DVR yourself If there are unusual sounds or smells coming from the DVR unplug it immediately and contact Q See technical support Under no circumstances should the cover be removed while the device is connected to a power source You should only remove the cover to install replace the hard disk drive See Chapter 6 or replace the standard 3v lithium cell battery on the motherboard These are the only user serviceable parts You may need to replace the battery if the internal clock resets itself after a power outage E Handle DVR box carefully If you accidentally drop your DVR on any hard surface it may cause a malfunction If the DVR doesn t work properly due to physical damage contact an authorized dealer for repair or exchange E Make sure there is proper air circulation around the unit This DVR system uses a hard drive for video storage which generates heat during operation Do not block air holes located on the bottom top sides and back of the DVR as they are designed to keep the system cool while running Install or place this product in an area where there is ample air circulation E Provide proper ventilation This DVR has a built in fan that properly ventilates the system
10. It will display the video feeds from up to four eight or 16 cameras depending on model You do not need to be logged into the DVR to view or change the channel s on the screen The actual number of channels displayed depends on the number of cameras you own You can view a single channel in full screen mode or multiple channels simultaneously in a variety of layouts Single Screen 4 Screens 8 Screens 9 Screens 16 Screens PICTURE 3 1 Clicking on any one screen in multi view mode will bring that screen to full screen single view mode The exception is in eight view where clicking on one of the smaller displays will move it to the larger display 32 In addition to selecting the viewing mode from the Shortcut Menu using the mouse viet you can also cycle through the modes using View a the up and down arrows on the remote or View s the front of the DVR The left and right arrows View 9 on both the remote and DVR front panel will View 16 cycle through which channels are displayed Dr ee PICTURE 3 2 In Live View along with the channel s you will see the system date and time displayed along with the name and icons indicating the status of each channel Setting the system date and time and changing the channel names is covered in Section 4 3 under the Settings menu Motion NAVIGATION BAR Left clicking on the screen in Live View mode will open the Navigation Bar allowing you shortcut access to select menus and functio
11. 00 ma Z instruct it to perform one of 255 pre CAMS None C None i Clicking the Set button opens up 24 00 00 00 24 00 set activities You can also allow a See z s hailee CA a one i CAM 14 Hone a new window Its operation is z eed alae delay of O to 300 seconds before Nae Ere CAM16 None exactly like the setting window used the PTZ camera s activates Setting OR up these pre programmed functions is covered in Section 5 2 PTZ Control and Setup to schedule motion detection and covered in Section 3 4 PICTURE 6 6 Paste Default Cancel You can set the schedule in up to six blocks of time for specific days of the week or by PICTURE 6 4 weekday and weekend Tour When enabled this causes the DVR s display to cycle through selected Live View channels while maintaining the selected recording functions Instructions for configuring this feature are found in the Motion Events menu as shown in Section ses 3 4 Recording Clicking the Set button next to the day drop Won po ne ea Snapshot When this is selected the DVR will begin recording still images in addition down allows you to specify which days are FreeDay to whatever video is being recorded and it will upload or e mail these images as work days and which are not Cana configured in in the Motion Events menu as well Buzzer When enabled the DVR will sound an audible alert when an alarm is triggered PICTURE 6 5 7 o IMPORTANT When you have completed your
12. 960H 960x480 pixels A comparison is shown below at 33 actual size Each resolution encompasses the area of the smaller resolutions in addition to the area labeled The larger resolutions will require more storage space on a hard drive than the smaller formats On some systems there is also a trade off during recording or playback where the larger formats will need to be played back or recorded at a reduced frame rate than the smaller ones This is especially true when multiple videos are being played back at the same time 2GlF PICTURE 3 13 The Extra Stream can only use the CIF resolution The Specifications pages in the back of this manual contain information about your DVR s recording resolution capabilities Frame Rate FPS Variable between 1 to 30 frames per second The higher the number the smoother the playback Bit Rate Type Variable versus Constant Variable provides better compression but issues may arise when streaming for remote viewing Bit Rate KB S Configurable from 192 to 1024 kilobytes per second this is the maximum bit rate the selected channel can utilize Your network may not have enough bandwidth to handle maximum rates from all of your cameras Adjusting these settings to suit your network will improve performance and on screen image quality Audio Video Selecting this box adds an audio feed if you have a microphone located at or near the camera On the Extra Stream you can enable the Au
13. Record Normal Alarm Motion AS Regular recording A External alarm triggered recording M Motion detection recording STEP 3 Each channel will have a tab showing when video events were recorded by that camera You can start playback of an event by double clicking on it The Playback Indicator STEP 4 If needed you can further refine the search to specific channels by choosing a single or multiple channel display format and then selecting the desired channels to view simultaneously using the pull down menu Additionally you can check or uncheck the colored boxes below the Video Indicator and Progress bar to choose which types of record Motion Detection Alarm etc you re interested in STEP 5 Once you have refined your search parameters click on the Search button to refresh your results PICTURE 3 29 E a vertical white bar will appear in the Video Indicator and Progress bar at the corresponding point You can adjust the playback using the controls as normal see Playback on the following page R 00 00 0 PICTURE 3 31 00 00 00 1 Start Time Type 02 24 05 M 08 19 52 M 10 06 56 A u o FT aW ee F Start Time 02 24 12 10 01 02 End Time 02 24 12 10 02 14 Size KB 1701 PICTURE 3 32 The File Information window below the file list shows details about that particular Clip STEP 4 You can refine your search by entering a more exact time above the list and
14. Red light indicates that network connection is lost Status Lights o a HDD Red light indicates that hard drive is operating Power Red light indicates that DVR is powered up Infrared Receiver for Remote Control Navigate through menus 1 2 Directional Stone Change selections in pull down menus Up Down buttons Toggle settings Up Down buttons Viewing Mode Go To Menu 4 Enter Button In Menu Acts as mouse click 5 Power Button Puts DVR into Standby mode or wakes it up Function Single Channel Viewing Mode Opens Color Adjustment Button Virtual Keyboard Backspace function T Escape Button Exit any menu or current operation USB Port FOr use with flash drive men backing up or updating firmware Not for use with mouse If the user is logged out pressing the Enter button will open the Login window Pressing the Function button will open the Virtual Keyboard which can be navigated using the directional buttons Click Enter to enter a keystroke Press the Escape button to close the Virtual Key board and then press the Enter button to submit your password O2 ES EJ 12 Rear Panel Number 10 Item Function Video Out BNC Connector to television Video In Ports BNC Connectors for video feed from cameras 8 Audio Out RCA Connector for audio output VGA Video Out To connect to a VGA monitor 19 or larger Ethernet cable connection to network Connect the data cables for a PTZ camera into these port
15. Speed From 1 to 8 ay Focus lris Set Pitz Trace Using the mouse you can control the direction of the camera s movements by clicking on the arrows PICTURE 5 6 Intelligent Positioning Key If your protocol supports it clicking and dragging in the blue button in the center will allow you to move the camera faster between 4 to 16x speed SETTING PRESET PATROL PATTERN SCAN Clicking the Set button in the PTZ Control Panel Picture 5 5 opens a new window in addition to leaving the PTZ Control Panel active PANITILT ZOOM This window allows you to set up the PTZ s Preset Tour Pattern and Border functions Fun ction _ Preset f Patol No 10 Pattern Set Border Del Preset PICTURE 5 7 69 Preset STEP 1 Start by using the eight direction arrows on the PTZ Control Panel Picture 6 5 to position the camera where you want STEP 2 Click the Preset button in the Function list and enter the number you want to assign to this preset This preset can now be added to a tour Patrol STEP 1 Click the Patrol button in the Function list and enter the number of the preset you wish to add to it STEP 2 Click Add Preset to enter it into the tour You can have up to 80 presets in a single patrol STEP 3 Assign the patrol a number Pattern STEP 1 Click the Pattern button in the Function list STEP 2 Click the Begin button STEP 3 Modify the zoom focus and iris settings using the PTZ Co
16. This process is different than the backup procedure described in Section 3 8 Backup at the end of this chapter where one can back up saved files located across multiple days Instead this procedure allows you to quickly save files or clips that you have located without having to search for them again Once you have backed up these files to an external USB device they can be played back on a computer 00 00 00 You must have a USB device connected to J the USB port on the front of the DVR before proceeding STEP 1 In your file list to the right of the playback screen check the box next to the file s you wish to save Start Time Type 02 24 05 M 08 19 52 M STEP 2 Click on the Backup button 10 06 56 A item b in Picture 3 36 and the Ea Backup window will open Start Time 01 24 12 10 01 02 End Time 01 24 12 10 02 14 Size KB 1701 PICTURE 3 37 STEP 3 Your device will be listed at ein the top of the window showing how Name Type _Left Space Total Space Device Status much space is available Below it sdb USB DISK 972 50 MB 980 00 MB Ready the list of file s you wish to back up Remove CH Type StartTime End Time Size KB M 01 24 12 10 01 02 01 24 12 10 02 14 1701 M 01 24 12 10 06 56 01 24 12 10 18 23 21483 will be displayed along with type start and end times and size At the bottom of the window the space required to save the file s will be displayed You may uncheck any files you do not wish to back up at this time
17. You should now see a live video feed from each of your cameras REPEAT PICTURE 2 8 Some camera bundles may contain more than one camera power supply and splitter Repeat the steps above as necessary to connect all of your cameras For bundles containing multiple types of cameras make sure to connect to the proper power supply as mixing and matching may either cause damage or insufficient power to your cameras You may now mount your cameras 28 CAMERA PLACEMENT When installing your camera it is important to select a proper site not only for field of view but for other considerations as well Distance from viewing recording device The further the camera is from the DVR or monitor the higher the chances of signal degradation Typical 7582 Video Cable provides acceptable signal at distances up to 200 60m At greater distances UL Listed shielded RG59 should be used The camera s power supply should be located as near to the camera as possible when the distance exceeds 200 as the power level will drop over extended distances resulting in a decrease in video quality Do not place near high voltage wires or other sources of electrical interference Electrical interference will degrade the quality of the signal Place camera out of reach to avoid damage Avoid direct exposure to weather Do not place the camera where rain or snow will hit the lens directly nor should the camera be placed so that the sun or bright l
18. Zone You will need to set your time zone For North America these are Eastern Time Zone GMI 5 Central Time Zone GMI 6 Mountain Time Zone GMT 7 Pacific Time Zone GMT 8 Alaskan Time Zone GMT 9 Hawaii Time Zone GMT 10 Update Period This is the frequency at which the DVR will check the time with the server Synchronize Clicking this will cause the DVR to update the time immediately 61 NETWORK Accessing the DVR from within a Local Area Network over the Internet or via a Smartphone along with setting up e mail notifications and other online features will be covered in full in the Remote Monitoring Guide included on the CD that came with your DVR or available for download from www Q See com PTZ Please see Chapter 5 for instructions on connecting and operating a PTZ camera EVENT Please see Section 3 7 for instructions on using the features in this window DISPLAY This window contains the settings that control the Graphical User Interface GUI as well as how you view the DVR Transparency You can choose to make the menu screens more transparent or opaque with 128 being the most transparent and 255 being completely opaque BEGGS cwReELCEL HHO BEES eGeeecweeecee ii Channel Name You can name each Y channel up to 25 characters An ee example is naming the channels based on where they re located Time Display and Channel Display These buttons enable their respective displays on the vi
19. after extended periods of operation Every Tuesda at 02 00 You can determine when the system will automatically reboot and you can optionally have it auto delete old files at that time as well You can set this option to delete files that are 1 31 days old Never TV ADJUST This control is for use if you have an external TV monitor connected to the Video Out It allows you to adjust the picture on the television to allow the display to fit the margins of that screen Cancel PICTURE 4 22 4 5 BACKUP This window was covered in Section 3 8 Backup 4 6 SHUTDOWN This is the preferred method to use when shutting down the DVR When this window is opened you have the option of logging out as a user switching the user shutting down the system or restarting it andahudown Festari systam Switch user PICTURE 4 23 66 5 1 CONNECTING A PTZ CAMERA The RS485 connector is used to connect and control PTZ cameras It uses a single direction protocol meaning that it can send commands out to the camera s but not receive any data back from the unit The DVR is set by default for RS485 to be disabled for each channel Therefore PTZ settings must be enabled before PTZ cameras can be utilized This system supports 26 of the most common protocols including Pelco D and Pelco P When connecting a PTZ camera the following should be taken into account e Shielded twisted wire is recommended with the shielded layer be
20. along with instructions for monitoring the DVR using a computer or mobile device are contained within the Remote Monitoring Guide which is included on the CD that accompanied your DVR and which can also be found on www Q See com support Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble free manner Please take the time to read and follow all instructions and pay attention to alerts as shown below IMPORTANT Red boxes with this icon indicate warnings To prevent possible injury or damage to the product read all warnings before use NOTE Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system 2011 2013 Q See Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and software and hardware described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Trademarks All brand names and products are trademarks or registered trademarks of their respective owners Q See is a registered trademark of DPS Inc Disclaimer The information in this document is subject to change without notice The manufacturer makes no representations or warranties either express or implied of any kind with respect to completeness of its contents
21. area looking into a shaded area or vice versa may produce inadequate results The above are guidelines and the optimal location for your camera will depend on your unique circumstances As a general rule the locations highlighted in Green in the picture to the right indicate the best locations to mount your camera Both locations are sheltered from gt rain or snow and offer good sight lines to allow your camera to monitor a wide area PICTURE 2 9 29 Because your camera is weatherproof it requires less protection than weather resistant cameras and it can be placed in more exposed locations if needed Keep in mind that most Q See cameras are designed to operate between 14 F to 122 F 10 C to 50 with a relative humidity of up to 95 and consider wind chill and other environmental factors when selecting your location Specialty cameras are also available from Q See which are able to operate in more extreme environments 960H CAMERAS A new standard for analog video cameras 960H increases the width of the image from D1 s 704x480 pixels to 960x 480 pixels When connected to a DVR with 960H capability this allows the camera to take advantage of the wider aspect ratios of most monitors and HD screens to deliver a wider clearer image without the distortion caused by stretching to fit the screen This is demonstrated in the image below Standard analog camera image stretched to fit 960H camera image HD aspe
22. dragging A Before and After example is shown in Picture 3 16 PICTURE 3 15 04 29 2010 16 04 40 CAMERAO2 04 29 2010 16 04 40 CAMERAO2 PICTURE 3 16 Channel Display Like time display this toggles the appearance of the channel s number on the screen during playback as well as allowing it to be repositioned in a similar fashion 40 SNAPSHOT In addition to taking video of an event the DVR can be set to record and transmit still images from whichever cameras you select in the Schedule and Detect windows which are covered in Sections 3 6 and 4 7 respectively The actual settings for the Snapshot feature are configured in the Snapshot window which can be opened by pressing the Snapshot button in the Record Setting window Mode The only option available is Trigger Image Size D1 produces an image twice the size of CIF You can chose to use a different format for snapshots than the format that camera is configured to record video Image Quality With a range of 1 to 6 this controls the quality of the snapshot s A setting of 4 provides better images but at an increased file size You may have to lower the quality if the file size exceeds your e mail in box s capacity Snapshot Frequency This will allow you to take 1 7 shots in Sequence Each camera can be individually configured These settings are what will be used when you enable the Snapshot feature in any win
23. duration of inactivity before the DVR will automatically log a user out of the system Device ID If you are monitoring more than one DVR remotely giving each an identifying name will assist in keeping track of which system is being monitored Snapshot When you enable snapshots in the Schedule menu see Section 4 6 this determines how much time will pass between snapshots You can set the interval from 1 to 600 seconds 10 minutes DST DST In order for your DVR to adjust to DayorWeek O Date Daylight Savings Time automatically Start Mar _ Cna T 6un_T 02 00 you should enable the function Hi Weg Nenn eae and then set whether DST begins es elt and ends in your region based on PICTURE 4 10 a variable date such as the last Saturday of a particular month or a DST specific date Day of Week Date Start 2012 03 11 02 00 End 2012 11 04 02 00 OK PICTURE 4 11 Time Server Enabling this allows a DVR that is connected to the Internet to automatically maintain accurate time including adjustments due to Daylight Savings Time in the same way that a computer does NTP Server IP The default server used to Server IP time windows co obtain accurate time is the Windows Port 123 Time Zone GMT 8 00 server but you can manually enter in Update Period a oe another Port This is the port that the DVR will use to contact the server OK Cancel Synchronize PICTURE 4 12 Time
24. of the VGA cable into the similar port on the back of the monitor STEP 3 Plug the monitor s power cable into the surge protector PICTURE 2 4 High Definition Television Some QC Series DVRs include an HDMI video out port allowing you to use a high definition television or other display that has an HDMI video input STEP 1 Plug an HDMI cable into the HDMI port on the back of the DVR STEP 2 Plug the other end into the HDMI port on the television STEP 3 Plug the television s power cable into a surge protector PICTURE 2 5 26 Changing Display Resolution You can adjust the DVR to optimize its output to best match the capabilities of your monitor or HD display through the following steps STEP 1 Open the Main Menu STEP 2 Click on the Settings icon to open the Settings window STEP 3 Click on the Display icon to open the Display window STEP 4 Choose your desired resolution from the Resolution pull down menu STEP 5 Click on Save to save your settings and then click Exit Television A third option for a video display is any television with an RCA video input The DVR s Video Out port uses a BNC type connector for coaxial cable Depending on model your DVR may include a BNC to RCA cable or adapter The latter converts the BNC jack to an RCA port allowing you to connect the DVR to the television using a readily available RCA cable BUTO PA OEO PICTURE 2 6 STEP 1 Connect a BNC to RCA cable to
25. then clicking the Search button magnifying glass This will refresh the list and eliminate events occurring before that time You can then start your video playback as described in Step 3 above 00 00 00 PICTURE 3 30 Information window 48 Using the playback controls will close the Event List but you can return to it without losing the search results You may also exit the Event List by clicking on the arrow below the File 49 PLAYBACK Once you ve selected your video s you can control the playback in the same manner as using a VCR or computer s media playback software The playback interface includes features that add an extra level of control including the ability to play in reverse as well as forward frame by frame movement and multiple playback speeds Certain buttons will be grayed out depending on the playback mode Double clicking on a screen in a multi channel display format will switch to a single channel display Double clicking again will enlarge it to full screen mode hiding the Search area on the right and the Video Indicator and Progress bar below although the latter will pop up if the mouse is moved to the bottom of the screen Double clicking a third time will revert back to the multi channel display mode that you had selected Right clicking when in single screen or full screen mode will reverse the process Right clicking while in your original viewing mode will end the video playback In most
26. to detect motion Moving machinery within the camera s field of view may be masked off as mentioned above or motion detection may be turned off for that channel If there is another camera that covers access to the area where the machinery is located you can set it so that the first camera will only be recording when triggered by a motion event detected by this second camera See Triggers in described in Section 8 3 Bugs An occasional insect flying through the field of view is usually not enough to trigger an alert However some flying insects are attracted to infrared light and will swarm the camera This is usually a temporary situation that occurs at only a certain time of the year Lighting the area with yellow bug light of sufficient brightness can keep the camera operating in daylight mode and keep the infrared LEDs turned off A second solution is to set the channel to record all the time and turn motion detection off at night until bug season is over Reducing the motion sensitivity Section 3 4 can also reduce alerts as can using another camera to trigger recording as described above Additionally Keep your cameras clear of spider webs as the movement of the webs due to wind or critters in the web will cause an alert The reflection of the infrared off the webs and back into the camera will also reduce the night vision range Snow Rain As with bugs this is usually a seaonal event and may require motion detection to
27. you have proper system management rights Configured in Account See Section 4 4 Advanced for full instructions you can disconnect or block a user The maximum time a user can be disconnected is 18 hours 65 535 seconds Depconnect PICTURE 4 7 59 4 3 SETTING MENU Double clicking on the Setting icon will l SETTING open the Setting menu window This menu a ag g contains a number of the settings that are not GENERAL NETWORK PAN TILT ZOOM related to recording video but rather affect how the DVR operates in general Additional settings are available in the Advanced cI menu covered in Section 4 4 The available vanes meena selections will vary by the model of DVR but can include General Network Pant Tilt Zoom RS232 Display and Default PICTURE 4 8 GENERAL This window is where the basic settings for the DVR are configured Your settings will only be saved if you click the Save button before exiting the window IMPORTANT You MUST stop all recording before changing the date or time l GENERAL System Time 2012 03 15 10 06 12 System Time The date and time Date Format Choose from Year Date Format YYYY MM DD v Snapshot Month Day Month Day Year or A ae Day Month Year Time Format 24 HOUR X Language ENGLISH v Date Separator The three options are a dot EMA E J dash or slash Pack Duration Time Server Device No Time Format Chose between 24 hour Video Standar
28. 08 53 09 32181 01 29 12 01 39 19 01 27 12 01 43 06 2101 LO 1 iN 4 P age Up BPPage Down FnSelect Cancel backup device or file 1 2 3 A 5 6 7 8 f JNOOVUNNNNNN Space Required Space Remaining 227 83 MB 972 52 MB Start PICTURE 3 41 If you need to clear space on your external drive you can use the Erase button This will delete ALL files on that device 54 Once you have selected the files press Start to begin the download A progress bar will be displayed showing estimated time remaining During the download the Start button will change to Stop You can stop the process at any time by pressing the button again You can also right click out of the menu once the file transfer has begun to go on to other activities without cancelling the download BACKUP Selected Device sdb USB DISK Type All 7 Channel 1 File Format DAV Start Time 01 24 2012 10 01 02 Remove Add End Time 02 13 2012 19 06 06 Onekey Backup PAY CH Type Start Time End Time Size KB 01 24 12 10 01 02 01 24 12 10 02 14 1701 01 24 12 10 06 56 01 24 12 10 18 23 21483 01 24 12 14 32 18 01 24 12 14 58 36 45842 01 25 12 06 56 12 01 25 12 07 14 16 38249 01 25 12 23 19 01 01 25 12 23 48 13 56921 01 27 12 03 04 54 01 27 12 03 07 52 2309 01 27 12 03 11 43 01 27 12 03 14 27 2217 01 27 12 08 06 07 01 27 12 08 53 09 32181 01 29 12 01 39 19 01 27 12 01 43 06 2101 B8Page Down nSelect Cancel backup device or file 1 2 3 4 5 6 7 8
29. 50 52 53 54 56 57 57 57 58 59 60 60 62 62 63 64 64 65 65 65 66 66 66 66 67 67 68 68 69 69 71 To prevent damage to your Q See product or injury to yourself or to others read and 6 2 Alarm Output 74 understand the following safety precautions in their entirety before installing or using this equipment Keep these safety instructions where all those who use the product will read them 6 1 Alarm Input 72 6 3 Alarm Setup and Activation 75 7 HARD DISK DRIVE 78 WARNING ELECTRIC SHOCK RISK 7 1 Installation Removal 78 7 2 Calculating the Recording Capacity of a Hard Disk Drive 80 E Check the unit and any accessories included in the package immediately after opening If items are missing or damaged repackage and return to the point of purchase APPENDIX 81 A 1 Troubleshooting 81 Use the proper power e Only use the power ALAP supplied with Jour system Do not use this product with a power source that applies more than the specified voltage 100 A 2 Specifications 84 240V AC Q SEE PRODUCT WARRANTY 87 E Never insert anything metallic into the DVR Inserting anything into the DVR or its case can GivecHaneorComments ContactUs 88 be a source of dangerous electric shock E Do not operate in dusty areas Avoid placing the DVR in places that are dusty E Do not expose this product to rain or use near water If this product accidentally gets wet unplug it and contact an authorized dealer immediately
30. 6 SHUTDOWN PICTURE 3 39 l BACKUP 1 Name Type Left Space Total Space Device Status 1 sdb USB DISK 972 50 MB 980 00 MB Ready 4P age Up iPage Down FnrSelect Cancel backup device or file Detect Backup Erase Stop PICTURE 3 40 NOTE External USB hard drives used for backing up data will need to be in the FAT32 format Most new drives will need to be reformatted before use with this DVR Formatting instructions are provided at the end of this chapter Once an external USB device is detected pressing the Backup button will open a new window allowing you to select which files to back up You can select by channel start and end times as well as which type of event regular recording alarm motion detection or all of them Only files with a check mark in front of them will be backed up You can deselect whichever files you choose or select them all by selecting the box at the top of the list l BACKUP Selected Device sdb USB DISK Type A vj Channel 1 vj File Format DAV Start Time 01 24 2012 10 01 02 Remove Add End Time 02 13 2012 19 06 06 Onekey Backup 20 CH Type StartTime End Time Size KB M 01 24 12 10 01 02 01 24 12 10 02 14 1701 01 24 12 10 06 56 01 24 12 10 18 23 21483 01 24 12 14 32 18 01 24 12 14 58 36 45842 01 25 12 06 56 12 01 25 12 07 14 16 38249 01 25 12 23 19 01 01 25 12 23 48 13 56921 01 27 12 03 04 54 01 27 12 03 07 52 2309 01 27 12 03 11 43 01 27 12 03 14 27 2217 01 27 12 08 06 07 01 27 12
31. Click within the border to zoom into the area If you need to re draw the box merely click outside the area to dismiss the box and then re select the area In the case of a multi screen viewing mode the zoomed in view will fill only that portion of the screen occupied by that channel You can switch to single screen mode by double clicking on the screen as described earlier You can also go to full screen mode and back to multi screen mode as well Right clicking with the mouse will return you to the full PICTURE 3 35 channel view VIDEO CLIP This allows you to save only a portion of a video clip For example if you have a camera set to record all the time and it captures some action in a five minute segment you can clip only that portion and back it up In addition to making an incident readily available saving only the portion of interest will reduce the amount of disk space needed to back it up STEP 1 Select a file to view in the normal manner STEP 2 Find the section of interest and press the Clip button a STEP 3 Drag the playback bar to the end of the section or allow the video playback to progress to the desired endpoint and press the Clip button again STEP 4 Press the Backup button b to save the file to a USB drive connected to the USB back up port on the front of the DVR It is not possible to save the edited clip to the DVR s hard drive 00 00 00 00 00 00 19 20 21 22 PICTURE 3 36 52 BACK UP
32. Do not cover or impede this fan FEATURES AND SPECIFICATIONS Your DVR Digital Video Recorder contains professional grade features and flexibility that allows the do it yourselfer to easily setup and maintain a reliable and secure security system for home and office It uses an embedded Linux OS to maintain stable operation and a popular H 264 compression algorithm to produce high quality low bitstream footage that is easy to manage and efficient to transfer over the internet It can use various functions such as record playback and monitoring at the same time and produces audio and video synchronization This product has advanced network technology and data transmission functions allowing you to control and monitor your system remotely This product offers the following features Smartphone Compatible Access live footage directly from your iPhone or other Smartphone Your DVR can also be set to e mail your hand held device whenever specific activity occurs Such as motion detection View Your Video Feed Online with No Additional Service Fees View your DVR s live or recorded video footage on any Internet accessible computer with Internet Explorer Apple Safari Mozilla Firefox and Google Chrome using IE plug in Stay Notified with Customizable Email Alerts Set your system up to notify you when an event has occurred at the location you are monitoring Notification alerts can easily be adjusted to your specifications Advance
33. NGS This window allows you to manage the quality of the recording from each channel as well as the transmission rate and whether there s an accompanying audio feed As with other windows described earlier SERS NES each channel can be set individually or all at aucun Evaro the same time Settings can be copied from Channel 1 Compression H 264 H 264 one channel and pasted to another Only by rae hitting Save will your settings be retained Frame Rate FPS 25 7 Right clicking or hitting Cancel will leave the ptRate Type Constant consent system with your previous settings BitRate Kb S 2049 A m A P Reference BitRate 384 2048Kb S The system is configured to record using the NS a n H 264 format and this cannot be changed OVERLAY SNAPSHOT Paste Default Cancel PICTURE 3 12 In addition to the settings for display on the DVR you can also adjust the settings for the sub stream display referred to as Extra Stream 1 in this window This stream is the data that is sent to remote monitoring devices Due to bandwidth concerns these data streams are generally smaller than those sent directly to the DVR itself These streams run in parallel with the main stream sent to the hard drive and they do not affect each other 38 Resolution Depending on your model your system will support recording and playback of video at four different resolutions CIF 352x240 pixels 2CIF also Known as HD1 720x240 pixels D1 720x480 pixels
34. QSee simplicity quality technology User Manual QC SERIES SERIES H 264 NETWORK DVRs Variable CIF and D1 Recording Options QSee Thank You for Choosing a Q See Product All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software and is available at www Q See com Be certain to make the most of your warranty by completing the registration form online In addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmware updates for your DVR Register today at www Q See com Please see the back of this manual for exclusions This manual is written for the QC series of DVRs and was accurate at the time it was completed However because of our ongoing effort to constantly improve our products and the different capabilities of the three models additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www Q see com to check for the latest firmware updates and product announcements This manual covers the setup and local operation of the DVR Instructions for configuring the DVR for remote access
35. Scheduled Recording Choose which days of the week and hours of the day you want to set your DVR to record or not record Multiple Playback Options and Advanced Search Functions Supports real time recording on each channel independently Search through recorded files while you are playing live footage monitoring through a remote location using a supported internet browsing application and backing up system files A variety of playback modes include slow play fast play backward play and frame by frame play Network Monitoring Supports network remote real time monitoring available bandwidth permitting and remote record search Alarm Activation Function Several relay alarm outputs enable you to pair your system with an on site alarm system Communication Ports Standard Ethernet port allows you to access the DVR from a network or the Internet NOTE Depending on your point of purchase your DVR may have the hard disk drive already installed If your drive was packaged separately or if you wish to upgrade your installed drive up to a 3TB drive please see Chapter 6 at the back of this manual which covers installing the drive 2 1 CONNECTIONS QC484 Front Panel Number Function Alarm Not functional on this model Net Red light indicates that network connection is lost Status Lights o D HDD Red light indicates that hard drive is operating Power Red light indicates that DVR is powered up Sa Navigate through menus
36. TIVATION Once external alarms are properly connected you can configure the DVR to activate them l SETTING t o a GENERAL NETWORK The Alarm interface can be selected from the Setting menu g Ee CC PAN TILT ZOOM DISPLAY DEFAULT PICTURE 6 3 The upper portion of this window is used to choose an alarm its configuration and its type Event Type Choose between Local and C Event Type LocalAlarm v Alarmin 1 x Remote input Remote input must be connected through an IP camera Enable B Type Normal Open v Trigger Period Set Hold Time 5 Alarm In Select the alarm channel you are Alarm Out Aaro Oe Ae i Show Message Alarm Upload Send Email configuring MPR ecord Channel Enable When this is selected the alarm See eea o Tour response s in the bottom portion of Snapshot this window are enabled Buzzer Type Alarms are either Normally Open NO Default Cancel or Normally Closed NC PICTURE 6 3 15 The bottom portion of the window allows you to choose what actions the DVR will initiate PTZ Activation If you have Pan Tilt Zoom when an alarm is activated along with scheduling when the alarms are active cameras connected to the DVR you EMH ANA g can cause them to be activated when jamie GAN None Y CAMS None C Mone Trigger Period This is for setting the an alarm occurs You can further a a os l 24 00 00 00 24 00 l MAMET None None schedule for when alarms are active 54
37. The Remove button will remove all the files from your list P age Up D Page Down FpSelect Cancel backup device or file Space Required Space Remaining 23 18 949 32 Start PICTURE 3 38 STEP 4 Press Start to back up your selected files Right clicking the mouse will exit this window without saving the files ime NOTE The video files are in a proprietary format that will not play outside the DVR without being converted to avi format using the included General Player software included on the Manuals and Software disc that came with this DVR or available for free download at Q See com by searching for your model number and looking under Software Right clicking with the mouse will exit the playback window 53 3 6 BACKUP This DVR supports backing up files from the hard drive to both an external USB storage device as well as over a network Network downloads are covered in the Remote Monitoring Guide The USB port on the front of the device is the only port usable for backing up files The Backup menu can be reached through the Main menu The Backup window will display any connected devices along with available space and status If you have a device connected to the USB port on the front of the DVR and it does not appear press the Detect button If it still does not appear then use a different USB device l MAIN MENU RON SEARCH RECORD SETTINGS SETTING gt X ADVANCED BACKUP INFO mo iy SX g
38. ailable to users who log into the NVR e Administrator local and network User name admin Password admin e User name user Password user You must have access rights whether as the system administrator or logged in user in order to change settings See Account in Section 4 4 for information regarding user accounts 35 IMPORTANT It is highly recommended that you change your system password after you log on for the first time to ensure the security of your system Record your changes and keep that information stored securely as the system will prevent access if the incorrect login information is attempted three times within a 30 minute period If you find yourself locked out of the DVR because of this wait 30 minutes reboot the DVR and attempt to log into it again Once you have logged in the DVR will display one or more camera channels in Live View How many channels are displayed will depend on how many cameras you have connected as well as what multi view mode you have chosen After a period of inactivity configurable in the General Setting submenu described in Section 4 3 the DVR will log users out This will require the current user to re enter their password View 1 View 4 SHORTCUT MENU a a View 8 In Live View mode right clicking anywhere on the screen will bring up the Shortcut View 9 pent Pan Tilt Zoom This menu allows you to quickly change your viewing mode as well as moving directly to a se
39. be temporarily disabled to avoid false alarms However positioning the camera further under shelter such as closer to the wall and away from the edge of the eaves can make the rain or snow too small for the camera to notice Adjusting motion sensitivity may also help in some situations 31 This chapter is intended to get your system operational in a baseline format now that you ve connected your system and turned it on after following the instructions on the Quick Start Poster that came with your system This chapter combines information and instructions on several submenus and settings but may not mention all of the functions or options available in a given menu For many users these basic operating instructions may be all they need to operate their security system But because this system offers many more features the next chapters will cover additional and more advanced operations in greater detail 3 1 OPERATION This DVR can be controlled through the USB mouse the remote control or by using the buttons on the front of the device For the purposes of this manual instructions will be given for using the mouse In operation the mouse functions in the same manner as one would use a mouse attached to a computer point click right click and etcetera In fields where data needs to be entered clicking on the field will bring up a virtual keyboard See Section 2 3 Mouse Control 3 2 LIVE VIEW Live View is the default mode for the DVR
40. ble space and status of the system s internal hard drive The system supports a single SATA hard drive and it will be designated SATA 1 Below the drive name is the drive status indicator O Drive is operating normally sn asia ata X Indicates an error Hard drive not installed 2 Hard drive is damaged PICTURE 4 3 57 In the case of a hard drive error the system will come directly to this menu An error may be indicated if the hard drive time and system time do not match To resolve this issue adjust the time in the General setting menu located in the Setting menu See Section 4 3 and restart the system Formatting the drive using HDD Manage as described in Section 4 4 Advanced is another possible solution to drive errors If the drive is damaged or missing you will need to install a drive Please see Chapter 6 for hard drive installation instructions Select View Recording Times to show files recorded on the DVR LOG TRAKE Any activity on the DVR is logged and recorded on the system This information can be viewed and searched from this window 9 07 10 10 41 48 S PICTURE 4 4 Information on user access system CEEE shutdowns changes in recording status op rine 4 cvane 2022 04 10 ozsonson sue down at 12 00 20 09 00 10 video loss and etcetera are listed You can RoE 2 E search for activity in a similar manner tothe iB Bt Rj eweerseetee Sm Tias 1m file search This informati
41. circumstances the control buttons affect the video on all screens in a multi channel display Unchecking the Sync box at the bottom of the screen will allow independent control of each channel In this case the controls will only affect the screen highlighted in green Click once on a camera s view to select that channel It should also be noted that certain functions only work or work best in single channel viewing mode LS aS h 9D 3 12108 19 02 RECH From RIW HDD ek sn al sd 4 2 ze lt Jan 7j 2012 gt Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 B 25 26 27 28 29 30 31 PICTURE 3 33 50 Play Play Slow Fast Volume Forward Reverse Play Control Stop Frame Jump to Adv Rev Motion PICTURE 3 34 Start Stop and Play Clicking either of the Play buttons will start the playback in the desired direction The button s icon will change to a Pause icon to allow you to freeze the playback as needed If you have Sync unchecked clicking Stop will end the playback of the video in the selected screen while any other videos will continue to play Otherwise Stop will end the video playback on all screens Frame Advance Reverse These buttons are only active when the playback has been paused They allow you to move forward or backward in 2 second increments Slow Fast Play There are four speed settings for each button Clicking these buttons will
42. cnea inn tee asec etna A A AA Si euntiten Gained Seton In OSX 10 6 you can set the format to OTHE VOR CARIN 4a ba MS DOS FAT in the Erase tab In OSX 10 7 _ SD eam you will use the Partition tab TT Click the Apply or Erase button depending on your system to reformat the USB drive rrie Pree Soete Setw ty Opters tome IMPORTANT Reformatting a drive will erase ALL data on the drive PICTURE 3 43 55 Once you re ready to move beyond basic operation the other menus in the system will allow you to configure the DVR to your individual needs Backup Advanced Shutdown 56 4 1 MAIN MENU The Main Menu can be accessed at any time from the Live View by right clicking the mouse and bringing up the Short Cut Menu Pressing the Return button on the side of the DVR will also bring up the Main Menu A MAIN MENU There are six submenus available Search a E Info Setting Advanced Backup and SEARCH SETTING Shutdown Clicking on an icon will take you to that function or the submenu it represents g W The Search menu is covered in Section 3 5 x ADVANCED BACKUP SHUTDOWN Search and Playback PICTURE 4 1 4 2 INFO MENU Double clicking on the Info icon will open the Info window There are five items HDD Hard Disk Drive Info Log Version and Online Users if HDD INFO VERSION PA ONLINE USERS PICTURE 4 2 HDD INFORMATION This window displays information on the type size availa
43. ct ratio PICTURE 2 10 You can use 960H cameras with analog DVRs that don t have that technology but the DVR will be unable take full advantage of the capabilities for best results 30 ADDITIONAL CONSIDERATIONS Most users prefer to operate their systems with the DVRs recording only when motion is detected This provides the most efficient use of the hard drive s capacity plus making it easier for a recording to be located However if the a camera s location has a lot of environmental motion such as a fan wind or the like you will receive a lot of false alarms Usually these events can be avoided by simply adjusting the placement of the camera Other situations may require some fine tuning of your settings Chapter 7 Alarms covers these settings in detail but some easily avoidable situations are presented below TV Computer Screens f the camera can see a video screen it will trigger a motion alarm any time the screen changes whether there is a video or simply a Screen saver The screen can be masked out as described in Section 4 2 You can also reduce the level of motion sensitivity in specific areas of the screen by following the instructions in Section 8 3 Fans Machinery Motion is motion and if machinery within the camera s field of view starts automatically it will cause an alert Similarly if the camera is mounted on a wall with machinery on the other side that causes it to vibrate that can also cause it
44. d military style or 12 hour AM PM Auto Logout Device ID formats Startup Wizard Language The system currently supports Default Cancel English Spanish or French The system will need to be restarted for the language change to take effect PICTURE 4 9 HDD Full Depending on the number of cameras recording the size of your hard drive how many cameras are recording and how often image quality and other factors your DVR s hard drive can be completely full of recordings in one to four weeks When it is full the DVR will stop recording unless you set it to overwrite older files IMPORTANT The overwrite features should be enabled before you begin recording or the DVR may not delete files created before that point If this occurs reformatting the hard drive will fix the situation WARNING Overwritten files can not be recovered Important files should be backed up onto another device to prevent loss Pack Duration Rather than creating 24 hour long files when a channel is set to record all the time this allows you to set the maximum record length between one to two hours measured in minutes Device No If you are controlling more than one DVR with a single remote this allows you to give each DVR a separate numerical ID Video Standard By default this DVR operates using the NTSC standard common to North America Video output can be switched to PAL for areas where that is used Auto Logout This sets the
45. d Motion Detection Activated Recording Advanced motion detection settings ensure that false alarms are not triggered The easy to use motion detect set up screen allows you to mask out certain areas which experience heavy movement in order to avoid false alarms and avoid unnecessary record triggering Multiple Backup Options A built in USB port gives you the option of backing up and transferring your video footage using a flash drive or external USB hard drive You can also connect to an external CD DVD writer to burn your file footage right onto a compact disc or DVD disc Files can also be accessed from your DVR system to a remote computer location by logging on remotely Connect to a TV or PC Monitor Easily This system comes with VGA and BNC video out ports to allow you to connect to a TV or computer monitor for viewing purposes You can utilize both outputs simultaneously Included Mouse and Remote Control In addition to the front panel button controls system can also be booted up and shut down using the included remote control or mouse Mouse operation function supports intelligent operation by enabling copy and paste functions Storage Function Encrypted file format to ensure data security and avoid vicious data modification 8 Compression Format Supports one channel of combined audio and video Independent hardware decodes the audio and video signal from a single channel to maintain video and audio synchronization 24 7
46. deo during 7 TE playback M 3 CAM CAM 4 CAM 6 CAM 8 CAM 10 CAM 12 CAM 14 CAM 16 Default Cancel PICTURE 4 14 62 Resolution There are five pre set options 1366x768 default 1280x1024 1280x720 1024x768 and 800x600 The DVR will need to reboot in order for these changes to take place Enable Tour Selecting this box will cause the screen to cycle through displaying channels selected in the following fields Interval This is the time from 5 to 120 seconds that the DVR will display each group of channels before moving to the next group in the tour View These are the number of groups available in each tour Deselecting a number means that this group of channels will be skipped during the tour Motion Tour Type If a motion detection event occurs and the Tour button is selected in the Detect window See Section 3 7 the DVR will switch a single screen view tour or an eight screen view tour displaying the channels that were selected in that menu In Tour mode you will See an icon in the upper right corner of the display which allows you to control the tour by right clicking upon it Clicking upon the icon will cause the tour to start or resume Window switching mode enabled CAM14 CAM15 PICTURE 4 15 G Window switching mode stopped DEFAULT The options in this window will allow you to return various settings back to their default configuration The settings that will be c
47. dio first box in that column only if the Video box is also toggled 39 Overlay This window allows you to mask off areas from view This is useful in circumstances such as when a camera s field of view includes a combination lock or other similar situation You can mask up to four areas in each camera s field of view in two modes Preview mode blocks the area for both local and network viewers Monitor allows the local user to view the area but remote viewers cannot see the area These privacy blocks affect both the live view and playback You can select either or both allowing you to block selected areas for one set of viewers but not others Clicking any of the numbered boxes will create a black area in the upper left corner of the screen If you select more than one they will all be located in the same place Clicking on the Set button will hide the Overlay window and give you a view of that camera s video feed along with the black box es The active box will be outlined in green and you can switch between boxes by clicking on another one Each box will have its number inside It can be moved and sized as needed using the mouse Right clicking on the screen will return you to the Overlay window Time Display This allows you to display the system time on the channel s screen during playback or not In addition by clicking the Set button the time display can be relocated anywhere on the screen by clicking and
48. dow that offers that option Examples are highlighted with Red Boxes in Pictures 3 18 and 3 19 l RECORD SETTING Main Stream Extra Stream Channel 1 v Compression H 264 H 264 SNAPSHOT Resolut Frame H Mode Trigger Bit Rate Image Size D1 Image Quality 4 Bit Rate Snapshot Frequency 1 SPL Cancel Paste Default Cancel PICTURE 3 17 i snapsn am Week Day Wed tcard Type Alam Pernod 1 00 00 Penod2 08 00 Peneda 10 0 Period 4 12 00 Period 5 Event Type Motion Detect v Channel Enable E Region Select Sensitivity Period Set Anti dither Show Message Alarm upload CAME BB Record Channel Delay 10 sec Tour W Snapshot Buzzer Paste Default Cancel PICTURE 3 19 NOTE It is possible to have the Snapshot feature set to occur both on schedule and when triggered by an event such as Motion Detection The triggered activation will take priority over the scheduled event 41 SCHEDULE The Schedule menu is located in the Settings menu and it allows you to determine when your cameras will record and under what circumstances While the settings in this menu can be generally overridden by the user in the Record menu the settings made in the Schedule menu are more detailed and flexible NOTE The menu will show the option to record based on Alarm notification This feature is not available on this model and cameras set to record using this setting will not be activated Channel Th
49. e MUREN backing up or updating firmware Not for use with mouse Video In Ports BNC Connectors for video feed from cameras 8 USB Connect the USB mouse to one of these ports HDMI Video To connect to an HD display 21 5 or larger 5 Out VGA Video To connect to a VGA monitor 21 5 or larger Out Jenner Ethernet cable connection to network 8 Power Input Connect 12V DC power supply here 17 QC3016 QC524 Front Panel Front Panel Rear Panel Rear Panel _ Number Item Function These show the status of the network connection power and Status Lights hard drive respectively The Network and Power lights will normally be on The Hard Drive light will normally be off USB Port rol use with flash drive wien backing up or updating firmware Not for use with mouse Video In Ports BNC Connectors for video feed from cameras 16 Video Out BNC Connector to television Number Item Function These show the status of the network connection power and Status Lights hard drive respectively The Network and Power lights will normally be on The Hard Drive light will normally be off USB Port ror use with flash drive MUREN backing up or updating firmware Not for use with mouse Video In Ports BNC Connectors for video feed from cameras 4 Video Out BNC Connector to television HDMI Video To connect to an HD display 21 5 or larger Out Connect the USB mouse to this port Ethernet cable connectio
50. e first setting is which channel SCHEDULE you wish to configure In addition to Channel FPreRecordg sec Snapshot i selecting a channel number you can Week Day Wed Record Type Regular MD Alarm Period1 00 00 08 00 E globally configure all of your cameras EEEE A by selecting the All option Perod3 12 00 13 00 S Period4 13 00 17 00 Week Day You can set the recording Period 17 00 219 00 m schedule by day of the week or apply xg CT Ee E the schedule to every day MReguier MD Haam Pre Record This allows you to capture the 15 moments before an event occurs net You can set the lead time from 1 to 30 seconds depending on the bit PICTURE 3 20 stream you are recording at Snapshot By selecting this feature you enable the DVR to take a still image snapshot when an alarm occurs The number of snapshots taken their format and other parameters are set in the Encode menu See Section 4 3 for details Record Types You can schedule which type of recording occurs at what time of the day There are six blocks of time that can be scheduled and the duration of those blocks can be determined as well There are two types of recordings that can be made Regular always recording and MD motion detection as well A white filled box underneath a Record type indicates that it has been selected for that block of time If no boxes are selected that camera will not record although you will be able to see its vide
51. e window view switch 2 0 9 number key Input password channel or switch channel Start or stop recording manually In record interface working with the direction buttons to select the channel to record 4 Enter Menu key Go to default button ee gereu ooo 5 Direction keys Switch current activated control go to left or right E Pesos ites wene tops poos ba 6 Previous in playback mode playback the previous video 8 Slow Play Multiple slow play speeds or normal playback 9 Address Click to input device serial number 10 Function Aux Key In 1 channel monitor mode pop up assistant function In motion detection interface functions as a directional key to complete setup Backspace Press for 1 5 seconds to clear all contents in current text box In HDD information interface used to switch between HDD record time and other information Special combined operation in some menus Escape Cancel Go back to previous menu or cancel current operation close upper interface or control In playback mode it goes to real time monitor mode In playback mode stop current playback Various forward speeds and normal speed playback Various backward speeds and normal speed playback 1 playback In real time monitor mode click this button to enter video search menu Fast Forward Various fast soeeds and normal playback 1 2 3 A 5 Play Pause Reverse playback or paused mode click this button to realize normal playback
52. ear your camera and you have a microphone located at your DVR clicking on the Two Way Talk icon will allow you to talk anyone within the same area as the camera The icon will be green while this feature is active Unclick it to hear any responses You can set the number of pictures taken with each click in the General Settings menu see Section 4 3 You can close the controls either by either right clicking or by moving the mouse out of the area 34 3 3 LOGIN LOGOUT AND MAIN MENU LOGIN When the DVR starts up the default video display is multiple window mode Right clicking the mouse or pressing the Enter button on the front of the DVR will bring up the Shortcut Menu covered on the next page allowing you to select an action however before you can access certain functions the System Login screen will open to allow you to log in SYSTEM LOGIN UserName admin Password 1 I l i 4 i l L pmo qiw lelritiylu i olp il alsidifigihfj li ZIxiIcivibinimy PICTURE 3 5 Using the mouse or remote control select your user name and enter your password Whenever the cursor is over a text field a keyboard icon will appear to the right Clicking within the field itself will open the virtual keyboard as explained in Section 2 2 Clicking on the keyboard icon allows you to cycle between numbers letters upper and lower case and symbols when appropriate Until new accounts are added there are two pre configured accounts av
53. eo at all You can adjust Hue Brightness Contrast and etc choose from pre configured options or customize your own Additionally you can also schedule the cameras to switch between two modes at different times of day MAIN MENU After logging in you can view and access the DVR s functions through the Main Menu There are seven submenus available Search Record Settings Setting Advanced Backup Info and Shutdown Clicking on an icon will take you to that function or the submenu it represents SHUTDOWN Selecting the Shutdown icon in the Main Menu will open the Shut Down window This window allows you to choose to log out as a user shut down the system restart the system or switch users In addition the DVR can also be shut down by pressing on the front panel power button for three seconds The system will stop operating and it can then be turned off via the Power button on the rear of the DVR AUTO RESUME l COLOR SETTING Period 00 00 24 00 00 00 24 00 Hue Brightness Contrast Saturation Gain Color mode Standard Standard Customized Default Cancel PICTURE 3 7 l MAIN MENU lt 2 SEARCH RECORD SETTINGS SETTING a v ADVANCED BACKUP INFO M Sano gS SHUTDOWN PICTURE 3 8 SHUTDOWN Logout menu user X Password is needed to re enter the menu after logout OK Cancel PICTURE 3 9 Shutdown Restart system Switch user PICTURE 3 10 In the even
54. ff multiple blocks at the same time and you can deactivate motion detection in multiple separate areas of the screen To reactivate motion detection simply repeat the process in the deactivated blocks and PICTURE 3 22 they will regain their red hue and detect motion as normal 43 You cannot use Copy Paste in Motion Detection because each channel will have a different display Right clicking will exit the screen and your settings will be saved Sensitivity The system supports six levels of sensitivity with Level 6 being the most sensitive VIDEO LOSS By default this is enabled In the event that the DVR detects a loss of signal from a camera it will Send out a notification or activate other functions based on your settings in the lower portion of the Event window CAMERA MASKING This is also enabled by default If the system detects that something has covered a camera it will respond based on your settings in the lower portion of the window EVENT RESPONSE The lower portion of the Event window determines what actions the DVR will initiate upon detection of one of the three event types Responses to a specific tyoe of event can be individually tailored to each camera but the response to different tyoes of events must be set independently of each other ie The response settings for a motion detection event do not change the settings for a video loss event even if you ve set identical responses Trigger Period T
55. hanged are self explanatory Cancel PICTURE 4 16 WARNING Language time display mode video format IP address and user account will not retain your settings after being reset back to default values 4 4 ADVANCED The settings in this menu cover user accounts hard disk management video display and system maintenance ADVANCED Were 0 Lane _ HDD MANAGE ERROR ALERT RECORD SETTING g p E ACCOUNT AUTO MAINTAIN TV ADJUST CONFIG BACKUP gt PICTURE 4 17 HDD MANAGE This displays some of the same information found in the HDD Info window in the Info menu see Section 4 2 but this window allows you to make additional settings The drive name and status is displayed The status indicators are o Drive is operating normally Indicates an error 00 00 00 00 00 00 00 00 00 00 00 00 ES Hard drive not installed Hard drive is damaged 00 00 00 00 00 00 00 00 00 00 00 00 PICTURE 4 18 Clicking on Alarm Set opens the Abnormality window which is covered immediately following this section Alarm Release this turns off any disk alarm that may be occurring You can set the hard drive to four states r ites fi isk and pl Read Write hell operation The device records writes files to disk and plays reads Read Only No more files can be recorded onto the drive but existing files can be viewed Reformats the hard drive If you are having problems with the hard drive including corrupted files
56. his is where you set the events CY Event Type Motion Detect Channel schedule of when you want the DVR anes a to record motion events It operates Region Select Sensitivity in the same manner as the Schedule Period Set Hold Time menu as described in Section nec Contru ie 3 6 with six blocks of time that can Show Message Alarm upload Send Email BBR ecord Channel be laid out for recording to occur PTZ Activation Select Tour during a day Not all blocks have to snapshot e be configured or enabled You can Buzzer configure each day individually or ET TE BEATE Fae you can make separate schedules for week days and weekends PICTURE 3 23 24 00 24 00 24 00 Paste Default PICTURE 3 24 44 The Set button will appear when either Work Day or Free Day is selected in the eee ee a Work Day drop down This allows you to arrange the ob ae m schedule to reflect your business weekly schedule Cancel PICTURE 3 25 The Copy and Paste buttons allow you to duplicate a day s settings on another day while the Default button returns the DVR to recording Motion Detection events 24 7 Once you have made your settings select OK to save them and you will be returned to the Event menu Hitting Cancel or right clicking to exit the menu will not save your changes Hold Time This is the length of time that the DVR will watch for another motion event before treating a second event as a separa
57. ideo To connect to an HD display 21 5 or larger Out Connect the USB mouse to this port Ethernet cable connection to network Power Input Connect 12V DC power supply here 5 VGA Video To connect to a VGA monitor 21 5 or larger 5 VGA Video To connect to a VGA monitor 21 5 or larger Out Out 20 21 2 2 MOUSE CONTROL This DVR can be controlled through the USB mouse the remote control or by using the buttons on the front panel of the device We have found that the majority of our customers prefer to operate their DVRs using the USB mouse because of its ease of use and flexibility and our manual is set up with this in mind The remote control allows you to perform most of the day to day functions from a convenient distance It functions as a typical remote control with additional buttons allowing you to navigate through menus and control functions We recommend that you configure your DVR using the mouse controls reserving the remote control for operations such as live viewing file search and playback The mouse operates in a manner similar to how it is used on a conventional computer point and click right click double click and so on How these functions are used is based on the context of where they are used Some examples are LEFT CLICK Selecting an item Opening a menu Checking a box or motion detection status Selecting letters numbers or symbols on the virtual keyboard DOUBLE CLICK Selecting an event for playback
58. ight shines directly into the lens Your camera is weatherproof but it will not work when submerged in water Ensure that all power and video connections are not directly exposed to water and are protected from the elements Indoor cameras should not be used outdoors Even if they are in a sheltered location they can still suffer damage due to humidity dust and other environmental factors Each camera has an Ingress Protection IP rating which defines how protected the internal workings of the camera are from solid objects such as fingers or bugs dust and moisture In an IP rating there are two numbers that follow the letters IP The first represents the protection from solids while the second represents the housing s protection from moisture A camera should have a minimum rating of IP65 for trouble free use outdoors Mounting surface The mounting surface must be sturdy and able to hold at least five times the camera s total weight Legal Considerations Always check state and local laws before installing cameras 2011 NEC 820 44 Do not place camera behind a window If there is a light source behind the camera it can cause a reflection in the window that will obscure events on the other side of the glass Likewise the camera s infrared LEDs will reflect off the glass and shine into the lens thus degrading the image Light levels should be approximately the same between camera and target area A camera in a brightly lit
59. increasingly slow or speed up the playback as appropriate When the after the fourth setting is reached a subsequent click will return the playback to normal speed You can also decrease the effect of one button on speed by clicking the other Example With playback set on Fast 3 you can slow it down to Fast 2 by clicking on the Slow Play button Jump to Motion Depending on your video recording settings made in the Event window see the next section your DVR may pre record for an extended period time before the event actually appears in the file Clicking on the Jump to Motion button will take you to the second before the motion happens This will only occur on the highlighted screen The other displays will not be shown Volume If you have a microphone equipped camera or a microphone collocated with your camera you can play back any audio that was recorded along with the video Adjust the volume with the slider as needed 51 DIGITAL ZOOM Digital zoom in video playback operates differently than it does in Live View as described at the beginning of this chapter Both are digital zooms where the image is electronically enlarged usually in exchange for a decrease in image clarity You can digitally enlarge an area of a video by clicking and dragging with the cursor on the area of interest This action will draw a green rectangle on the screen When you release the mouse button the cursor will change to a magnifying glass
60. ing used to connect to the ground Improper grounding may result in chip damage We recommend using CAT 5 or CAT 6 wire for this purpose e The 485 port of this DVR cannot parallel connect with the 485 port of another device e The voltage between the A and B lines of the camera should be less than 5V STEP 1 The two wires of the data cable from the PTZ camera must be inserted into the ports labeled A amp B as shown in Picture 6 1 Multiple PTZ cameras can be connected to this port but you may require an expander port to do so STEP 2 The color of these leads will vary by manufacturer but they should be labeled or positive and or negative The positive wire should be inserted into port A with the negative going into port B PICTURE 5 1 The insulation on both leads should be stripped to expose about 1 8 or 4mm of bare metal You must push in the orange tab above the port with a small item like the end of a paperclip while inserting the wire lead When the wire is sufficiently inserted release the orange tab Pull gently on the wire to ensure that it is locked in the port STEP 3 Connect the other end of the cable to the proper pins in the connector on the camera STEP 4 Connect the camera video and power cables as you would any other camera 67 5 2 PTZ CONTROL AND SETUP The following instructions are based on the Pelco D protocol You will need to have the manual for your PTZ camera at hand to ensure the
61. j 2012 gt Su Mo Tu We Th Fr Sa T2 3 4 eS 6 a 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 B 25 26 27 28 29 30 31 E IET 3 HEr gt ee er rama a a T 00 00 00 ma 0 1 5 7j 8 9 10 46 47 SEARCH Event List Search There are two ways to search for an event by recording block and by starting time in the This search format allows you to easily find Event List a specific event and play it back on a single lt J an 2012 gt Su Mo Tu We Th Fr Sa U L23 4L L567 8 9 10 11 12 13 14 channel You should select the single channel display mode for viewing Recording Block Search STEP 1 The calendar in the upper right STEP 1 As with Recording Block of the Video Search window will 15 16 17 18 10 20 21 Search use the calendar in the upper show dates containing recorded 22 25 25 26 27 28 right of the of the Video Search video in blue 29 30 31 window to locate dates with video records STEP 2 Color coded blocks indicating AE E STEP 2 Click the Event List button to recorded video will appear in the bring up a list of recorded events Video Indicator and Progress bar They will be listed in order of starting time and will have a one letter code N ES after the time to indicate the event STEP 3 Click on a recording block to _ am oa type begin playing back from that time or you can click on the Start button to commence playback from the first video recorded that day Sey ATTIC Al
62. lection of menus including the Main Search Menu The options available in this menu Record Status will differ based on your DVR model A four Tour S etup channel system will not offer an eight channel Multi P review viewing option for instance Main Menu PICTURE 3 6 Color Setting View This allows you to select the number of cameras appearing on screen at one time Options when available allow you to select which channel s you wish to view Pan Tilt Zoom If your DVR has a PTZ camera connection selecting this option will open up the PTZ control panel to allow you to take control of the camera or select a Tour Cruise or other setting that has been created in the PTZ Settings window Please see Section 5 2 for instructions on setting up a PTZ camera Search This opens the Search and Playback window See Section 3 5 for details Record Status This window will show you the current status of all cameras You can override your settings by turning some or all of the cameras on or off Cameras can also be set to detect motion Tour Setup Use this to have your Live View cycle through selected camera channels Multi Preview Enable this to allow a split screen display when accessing the DVR remotely using the Web Service application See Chapter 3 of the Remote Monitoring Guide for more information 36 Color Setting This will open a new window allowing you to adjust how the cameras appear on screen This will not affect the recorded vid
63. malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage caused by acts of nature e g earthquake fire etc 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 months ago In order to fulfill the terms of your warranty you must complete the registration process after purchasing our product To do this simply fill out the User s Information Card on our website at www Q See com 87 QUESTIONS OR COMMENTS CONTACT US PRODUCT SUPPORT DOWNLOADS FIRMWARE UPDATES amp MANUALS 24 7 Technical Resources Live Chat M F 9 5 PST www Q See com Support simplicity quality technology QSee Digital Peripheral Solutions Inc 8015 E Crystal Drive Anaheim CA 92807
64. n to network Power Input Connect 12V DC power supply here HDMI Video To connect to an HD display 21 5 or larger Out Connect the USB mouse to this port Ethernet cable connection to network Power Input Connect 12V DC power supply here 5 VGA Video To connect to a VGA monitor 21 5 or larger 5 VGA Video To connect to a VGA monitor 21 5 or larger Out Out 18 19 QC588 QC5416 Front Panel Front Panel Rear Panel Rear Panel Number Item Function Number Item Function These show the status of the network connection power and These show the status of the network connection power and Status Lights hard drive respectively The Network and Power lights will Status Lights hard drive respectively The Network and Power lights will normally be on The Hard Drive light will normally be off normally be on The Hard Drive light will normally be off USB Port ao use with flash drive mee backing up or updating USB Port Bol use with flash drive woe backing up or updating firmware Not for use with mouse firmware Not for use with mouse Video In Ports BNC Connectors for video feed from cameras 8 Video In Ports BNC Connectors for video feed from cameras 16 Video Out BNC Connector to television Video Out BNC Connector to television HDMI Video To connect to an HD display 21 5 or larger Out Connect the USB mouse to this port Ethernet cable connection to network Power Input Connect 12V DC power supply here HDMI V
65. n will look like this 56 MB h x 24 hours day x 30 days x 16 channels 645 120MB or 650GB Installing a 750GB SATA hard drive should provide enough space for one month s continuous recording time at those settings 80 A 1 TROUBLESHOOTING 1 QAao o oe or oe a 4D Oo OD Dano QAao o a b C d e The DVR does not boot up properly Possible Causes Input power is not correct check power supply Power switch button is damaged Updated firmware using wrong file Hard drive malfunction or something wrong with hard drive cable Front panel error Main board is damaged DVR often automatically shuts down or stops running Possible Causes Input voltage is not stable or it is too low Hard drive malfunction or something is wrong with the cable Device is not getting enough power Front video signal is not stable Working environment is too hot or too much dust System board malfunction System cannot detect hard drive Possible Causes No hard drive is installed Hard drive is damaged Hard drive cable connection is loose Main board SATA port is damaged There is no video output to one or more channels Possible Causes Updated firmware using wrong file Brightness is O Please restore factory default setup There is no video input signal or it is too weak Check privacy mask setup Combo DVR hardware malfunctions Real time video color is dis
66. ng Guide for full instructions Buzzer When selected the DVR s internal alarm will sound when an event occurs 45 3 5 SEARCH AND PLAYBACK a nara The Search and Playback window can be accessed through the Shortcut menu You can l Playback Window Displays the video from one or more channels view the playback from any camera that was activated during the recording session You are also able to view the playback from multiple cameras simultaneously Shows dates that contain recordings Screen Display Select the number of screens to display simultaneously You can Mode also select which screens are played back 4 Play Pause Play video forwards or backwards 5 Each click advances or reverses the playback by one second Slow Fast Play Speed up or slow down playback Four speeds each a Adjust playback volume Requires a microphone equipped camera or microphone collocated with a camera and connected to the DVR S im oreraa newo a Indicator video clip Time Indicator Shows the start and end points of the video clip 12 File List Search This allows you to search for a video occurring around a specific time 13 Backup Save the video clip to a removable USB flash drive or external USB hard drive channels starting at different points in time Shows the time period s that video was recorded along with the and Progress Bar recording mode of that video hours down to 30 minutes REC v From R W HDD lt J an 7
67. ns It also serves as an easy to view status bar showing the current situation with alerts network and drives Jass o OH V o Ag 01 PICTURE 3 3 Startup Wizard Minimize Maximize Bar Alarm Status Opens Tour Setup Window Screen Display Mode Network Status Opens Network Window PTZ Controls Manage Hard Drive The icons on the navigation bar will also alert you to issues with the status of your drive network connection and alarms with red icons when a situation arises 33 SHORTCUT VIDEO CONTROLS When the mouse cursor is in the top center portion of a channel with a live video stream a set of shortcut controls will appear These allow you to perform quick playback and backup functions digitally Zoom in and add another camera PICTURE 3 4 Realtime Playback Digital Zoom duik Back Two Way Talk uick Backu i certain models only Clicking the Realtime Playback icon will cause the window to play back the most recent video clip recorded by that camera The duration of this clip is set in the General Settings menu Click the Digital Zoom icon and then select an area of interest within that channel s video feed to enlarge the area Right click with the mouse to exit the zoom Quick Backup allows you to save the current live video to a USB drive inserted into the front USB port If no drive is present you will receive an error message If you have a speaker and microphone located n
68. ntrol Panel Picture 5 5 STEP 4 Click the End button to save the changes STEP 5 Enter the desired number for this pattern into the field Border Auto Scan STEP 1 Click the Border button in the Function list STEP 2 Select either the Left or Right button to indicate which edge you are defining STEP 3 Use the direction arrows in the PTZ Control Panel Picture 5 5 to move the camera to the limit desired STEP 4 Repeat for the other border Function Preset Presel Patrol Border Del Preset PatrolNo 10 PICTURE 5 8 PANTILT ZOOM Function Pattern 1 Preset Patrol No 0 Patrol Pattern Begin Border End PICTURE 5 9 PAN TILT ZOOM x a a Preset Patrol Pattern Border PICTURE 5 10 In the PTZ Control Panel Picture 5 5 clicking the PTZ Trace button will begin the auto scan The button will convert to a Stop button which can be used to end the scan 70 RUNNING PTZ FUNCTIONS Clicking on the Page Switch button in the PTZ Control Panel Picture 5 5 will switch to a new window Picture 5 11 which allows you to activate the functions created above as well as the Auto Pan and Flip functions lt __ PANTTILT ZOOM x No P t Enter the number of the function you wish to ee activate and select the function button to run l Pattern Tour that function AutoScan AutoPan In addition there are other functions that can be engaged in this window Flip Reset Page Switch
69. o feed in Live View You may set more than one type of recording to occur at the same time but it should be noted that when regular recording is selected the DVR will be already be recording whether a Motion Detection event occurs or not Jit NOTE Motion Detection can also be set up in the Detection menu as described in Section 3 7 If you need the DVR to do more than just record Motion events then follow the instructions in Section 3 7 You do not need to set up motion detection in both menus Default Returns your DVR s recording settings to the factory default of recording all the time You must check the Save button to apply your settings Right clicking or hitting Cancel will leave your settings unchanged 42 MOTION VIDEO LOSS AND CAMERA MASKING DETECTION The Event menu is a submenu of the Setting menu and contains the Motion Detection settings in addition to those for Video Loss and Camera Masking Each channel can be individually configured to respond to each event as you chose or you can give all cameras identical settings The upper portion of this window is for setting the type of event whether it is activated and specific parameters relating to event detection The bottom portion of this window allows you to choose how the system will respond to these events Motion Detection l EVENTS With the Event Type drop down set to TE iS DETTA Channel Motion Detect you can configure your DVR Enable E to rec
70. odify the access privileges of users and create or change passwords There are two pre configured default a users Admin and 666666 Only Admin has administrator rights d oo use ING na 3 admin admin Normal 4 user Default User When adding a user you not only create their O socom user name and password but you can grant or deny control over specific activities on the DVR including which cameras that user can view or play back These privileges can be changed later by an administrator level user using the Modify User button Administrator Users have control over 60 different functions PICTURE 4 20 while basic Users have 35 functions that can be allowed or denied A user or group name can consist of at most eight characters and no two users may have the same user name There is no limit to the number of users or groups 65 The Memo field allows you to include a note about the user or group that is only visible in this window Toggling the Reusable box allows more than one user to log in using this account Creating a group gives you the ability to set the access privileges for as many users and any users rights cannot exceed that of the group they are in Selecting Modify Password opens a new window which allows you to select the user whose password you want to change Enter the old password and then the new password twice AUTO MAINTENANCE Much like a regular computer this DVR benefits from being restarted
71. ols the power output a You need to close the device power to cancel the alarm 72 The accompanying diagram Picture 6 2 along with your alarm s manual should be consulted to ensure proper connection e Normal open or Normal close type e Parallel connect COM end and GND end of the alarm detector Provide external power to the alarm detector e Parallel connect the Ground of the combo DVR and the ground of the alarm detector e Connect the NC port of the alarm sensor to the combo DVR alarm input ALARM e Use the same ground with that of combo DVR if you use external power to the alarm device Alarm input public end should jump out with device power end Alarm Device Connection Terminal Alarm Device Ponnecdon eine ALARM GND PICTURE 6 2 73 6 2 ALARM OUTPUT The alarm output port should not be directly connected to a higher power load greater than 1A to avoid high current which may damage the relay Use the co contactor to establish the connection between the alarm output port and the load e 2 way relay alarm output NO contact Provides external power to external alarm device e To avoid overloading please read the following relay parameters sheet carefully e RS485 A B cable is for the A B cable of the PTZ camera Relay Specification Matera ofthe contact Sher o Between contacts with different 1O00VAC 1minute polarity 40 C 70 C 40 F to 158 F 14 6 3 ALARM SETUP AND AC
72. on can be backed Rta ee aula actesc a tia up to an external USB drive in the same satis milain BENENE manner as video files and it will be saved as 3 yes lage Managaaam sunar logged iw a text document that can be opened by a este ie ects a A ARRA AAT word processor NotePad or other text reader ARE Sk TTTS application a eae cee aaas PICTURE 4 5 58 VERSION This display shows system hardware and firmware specifications The hardware data shows the number of channels the system is configured for along with the number of alarms in and out that can be utilized The system s serial number is also displayed along with the version and build date of the firmware 2 606 0000 0 2003 06 18 PICTURE 4 6 You can update the firmware using this menu Check your product s page at www Q See com Support to see if you have or need the latest version of the firmware If your system is operating without problems we recommend that you do not update the firmware unless there is an added feature that you need To update the firmware you must download the file from our website and save it onto a removable USB drive that is otherwise empty Connect the USB drive to the port on the front of the DVR and press Start ONLINE USERS A list of users accessing the DVR from over the network or through the Internet is shown in this menu fF ONLINE USERS y The user s name as well as the IP address used to access the DVR is displayed If
73. ord when someone or something A Zee moves through a camera s field of view tee 4 Record Continue 0 Please note that this is an alternate way to Aam ou Abm Corine M schedule motion detection to the method Trigger Period Set Hold Time 0 Show Message Alarm upload Send Email BBR ecord Channel laid out under Schedule but it offers further MBP TZ Activation Select Tour refinements including what actions the DVR M8 Snapshot will take when motion is detected You do Copy Paste Default Cancel not need to set up Motion Detection in both sections but the DVR will use the schedules PICTURE 3 21 from both menus to determine when to record Motion events Channel You can select an individual channel to configure or select All to give all of your cameras the same settings You must have set that channel to record motion detection in the Schedule menu as described in the previous section Region Clicking the Region button will bring up a grid overlaying that camera s view By default each block of the grid will have a red hue indicating that it is sensitive to motion detection Clicking in a block will make it clear meaning that motion detection has been turned off for that area Turning off motion detection in selected areas is useful for situations when there is frequent movement by inanimate objects such as flags or wind blown trees and this will reduce false alerts You can click and drag the mouse to turn o
74. proper settings within the DVR SETUP For ease of set up the PTZ camera s video feed should be displayed on the screen 68 STEP 1 Open the Pan Tilt Zoom Menu from the Settings menu You cannot use the Shortcut Menu to access the PTZ controls until after you have configured a channel to use PTZ STEP 2 Be certain that the channel listed at the top is the one which the PTZ camera will be connected to Enter data into the other fields according to the data provided in your PTZ camera s manual including protocol data bits stop bits and parity STEP 3 Click the save button once you have entered the settings If you are operating an identical PTZ camera on another channel you may use the Copy and Paste buttons to apply those settings to the channel that camera is connected to Be sure to check that the camera s address did not change as well STEP 4 Once you have saved your settings and exited the menu you can right click the mouse to bring up the Shortcut Menu allowing you to select the Pan Tilt Zoom controls 5 SETTING GENERAL ENCODE SCHEDULE RS232 NETWORK we Bp DETECT PANITILT ZOOM DISPLAY DEFAULT PICTURE 5 2 View 1 View 4 View 9 View 16 Color Setting Search Record Alarm Output Alarm Input Main Menu PICTURE 5 4 F C a a CONTROL Selecting the Pan Tilt Zoom shortcut will open the Pan Tilt Zoom controls window PAN TILT ZOOM x and adjust zoom focus and iris 5 Zoom
75. s to control it A is positive and B is negative Turns DVR on or off Use Shutdown menu function or front Power Switch eats panel power button before switching off Connect the USB mouse to this port RCA input for audio feed from microphone Power Input Connect 12V DC power supply here 13 QC4316 Front Panel Number Function Alarm Not functional on this model Net Red light indicates that network connection is lost Status Lights a a HDD Red light indicates that hard drive is operating Power Red light indicates that DVR is powered up Infrared Receiver for Remote Control Navigate through menus Directional 3 ae Change selections in pull down menus Up Down buttons Toggle settings Up Down buttons Viewing Mode Go To Menu 4 Enter Button In Menu Acts as mouse click Power Button Puts DVR into Standby mode or wakes it up Function Single Channel Viewing Mode Opens Color Adjustment Button Virtual Keyboard Backspace function Escape Button Exit any menu or current operation USB Port Fol use with flash drive HREN backing up or updating firmware Not for use with mouse If the user is logged out pressing the Enter button will open the Login window Pressing the Function button will open the Virtual Keyboard which can be navigated using the directional buttons Click Enter to enter a keystroke Press the Escape button to close the Virtual Key board and then press the Enter button to submit your pass
76. setup in the Alarm menu Hold Time This is the length of time you want the system to delay before beginning you should also review your settings in the Record Settings menu to enable recording on an alarm any other desired alarm related features Alarm Out This will send an alarm signal to up to three connected external alarms when enabled Alarm Continue This is the time that the DVR will wait before starting a new event 10 seconds to 300 seconds 5 minutes after the alarm is ended Show Message When this is enabled an alert message will be displayed on the DVR s screen Show Message When this is enabled the system will bring up the Alarm Status window whenever an event is detected You can configure this to display when motion video loss or masking is detected Alarm Upload The system can upload the alarm to the network including an alarm monitoring service Send E mail E mail notifications can be sent a single e mail address Please see the Section 1 2 Advanced Network Setup in the Remote Monitoring Guide for instructions on how to set up the e mail alerts including recipient address Record Channel When one camera detects an event you can set the DVR to activate recording on other cameras 76 77 Your DVR uses a standard computer A V rated SATA Serial Advanced Technology Attachment hard disk drive and will support up to a 3TB terabytes drive These drives are the current industry standard and ma
77. t Video In Composite 1 0V Composite 1 0V Composite 1 0V p p 75Q BNC x 16 Video Out VGA x 1 BNC x 1 1280x1024 1280x720 1024x768 800x600 Display Frame 704x480 at SOFPS NTSC or 25FPS PAL Rate per camera Record D1 720x480 Channel 1 amp 2 only Resolution CIF 352x240 Record Frame NTSC D1 7 5FPS single channel 30FPS CIF 30FPS Rate PAL D1 6 25FPS single channel 25FPS CIF 25FPS per camera Multi Function Simultaneously Record View Live or Recorded Video Playback Back up files Monitor Remotely INTERFACE Network RJ45 LAN Internet Interface Communication RS485 Interface USB 2 0 x 2 One for Backup One for USB Mouse PTZ Control Remote Control Disk Type Voltage Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity Power 10W 20W 10W Consumption 84 Parameter QC524 QC588 QC5416 COMPRESSION Compression Standard H 264 Baseline Format Video In Composite 1 0V Composite 1 0V Composite 1 0V p p 75Q BNC x 16 Video Out VGA x 1 BNC x 1 HDMI x 1 1920x1080 1280x1024 1280x720 1024x768 Display Frame 704x480 at 3OFPS NTSC or 25FPS PAL Rate per camera Record 960H 960x480 Resolution D1 704x480 CIF 352x240 Record Frame NTSC 960H amp D1 30FPS Rate PAL 960H amp D1 25FPS per camera MA Lt pts Mone tortey Playback Back up files Monitor Remotely Interface ae a USB 2 0 x 2 One for Backup One for USB Mouse Interface DISK INFO Disk T
78. t of a power failure the DVR will automatically save any video files it is currently recording and will then resume scheduled operations once power is restored 37 3 4 RECORDING Your DVR is factory set to record when motion is detected Most users prefer this as it means that it is easier to locate an event using the Search function see Section 3 5 and it will take longer before the DVR will need to overwrite older files on the hard drive You can override this in the Record menu as discussed below or you can schedule the hours when the NVR captures motion MANUAL RECORDING This window allows you to override the scheduled recording times of selected cameras You can access the Record Menu via the Shortcut menu or by pushing the Record button on the remote There are three status modes Schedule Manual and Stop The status of each channel is shown by the filled circle under its number Each camera can only have one ALARM TYPE All 1234 status at a time Changes take effect once schedule the OK button is selected Manual S110 0 Status ALARM OUTPUT Manual The selected cameras will begin recording Schedule Cameras record based on your Cancel settings made in the Schedule Menu or Detect Menus See Sections 3 6 and 3 7 respectively PICTURE 3 11 Stop All selected cameras stop recording You can assign the same values to all cameras by selecting the desired status in the All column CAMERA SETTI
79. tage is too low Replace battery Crystal is broken Motion detection function does not work Possible Causes Period setup is not correct Motion detection zone setup is not correct Sensitivity is too low Cannot log in client end or web Possible Causes For Windows 98 or Windows ME user please update your system to Windows XP or later ActiveX control has not been enabled Video card driver on computer may need to be upgraded Network connection error Network setup error Password or user name is invalid There is only mosaic no video when previewing or playing back video file remotely Possible Causes Network bandwidth is not sufficient Computer does not have enough resources to handle video flow There is multiple cast group setup in combo DVR This mode can result in mosaic Usually we do not recommend this mode There is privacy mask or channel protection setup Current user does not have monitoring rights Combo DVR local video output quality is not good Network connection is not stable Possible Causes Network is not stable IP address conflict MAC address conflict PC or combo DVR network card is not good Burn error USB backup error Possible Causes System uses too much CPU resources Try stopping recording first and then begin backup Data amount exceeds backup device capacity It may result in burner error Backup device is not compatible
80. te alarm The delay can be from O to 600 seconds 10 minutes Record Continue The DVR will continue to record for a period after the event has ended This can be set to last up to 5 minutes Show Message When this is enabled the system will bring up the Alarm Status window whenever an event is detected You can configure this to display when motion video loss or masking is detected Alarm Upload Your DVR can upload an alert message to the FTP server Please see Advanced Network Setup in Section 1 2 of the Remote Monitoring Guide for instructions on setting up the DVR to work with an FTP server Send E mail E mail notifications can be sent a single e mail address Please see Advanced Network Setup in Section 1 2 of the Remote Monitoring Guide for instructions on how to set up the e mail alerts including recipient address Record Channel When one camera detects an event you can set the DVR to activate recording on other cameras PTZ Activation When selected this will cause a connected Pan Tilt Zoom camera to perform a pre set action This would be the first action programmed for the camera in the PTZ menu Please see Chapter 5 for instructions on setting up a PTZ camera Tour This will cause the DVR to cycle through selected channels on the display in live view Snapshot The DVR is capable of taking still images which can be sent via e mail or FTP See Advanced Network Setup in Section 1 2 of the Remote Monitori
81. the Video Out port on the back of the DVR STEP 2 Plug the RCA end into the Video In port on the television STEP 3 Plug the television s power cable into a surge protector 27 2 5 CAMERAS CONNECTING CAMERAS Your DVR uses BNC British Naval Connector ports to ensure quick and secure connections for your cameras video cables While both conventional analog and digital SDI Serial Digital Interface high definition cameras use this interface they cannot be connected to a port intended for the other type because of incompatible signals It is therefore important to ensure that you are attempting to connect to the proper port STEP 1 Connect the BNC and power leads on the camera to the matching connectors on the power and video cable NOTE he male power end fits into the matching power lead on the camera STEP 2 Connect the BNC connector on the other end of the cable to any of the Video In ports on the back of the DVR STEP 3 Plug one of the power leads on the power splitter if your camera kit includes one into the power lead on the power and video cable If you are connecting only a single camera connect the power lead to the power adapter and skip to Step 6 below PICTURE 2 7 STEP 4 Repeat for each camera included with your package to ensure proper connection and function STEP 5 Connect the single end of the power splitter to the power adapter STEP 6 Plug the power adapter into a surge protector
82. torted Possible Causes When using BNC output NTSC and PAL setup is not correct The real time video becomes black and white DVR and monitor resolution settings are not compatible Video cable is too long signal is becoming degraded Combo DVR color or brightness setup is not correct Cannot search local records Possible Causes HDD ribbon is damaged HDD has failed The recorded file has been overwritten Record function has been disabled Video is distorted when searching local records Possible Causes Video quality setting is too low Program read error bit data is too small There is mosaic in the full screen Please restart the DVR to solve this problem Hard drive data cable error Hard drive malfunction DVR hardware malfunction 81 10 O o 11 O o 12 fa m O O O OG 13 14 aoogog 15 O 82 There is no audio when monitoring Possible Causes Channel with audio is not full screen make the channel you want to hear audio on full screen Audio cable is damaged Combo DVR hardware malfunction There is audio when monitoring but there is no audio when system plays back Possible Causes Setup is not correct Please enable audio function Corresponding channel has no video input Playback is not continuous when the screen is blue Time display is not correct Possible Causes Setup is not correct Battery contact is not good or vol
83. word 14 Rear Panel Number Item Video In Ports VID O IN Function BNC Connector to television BNC Connectors for video feed from cameras 16 RCA Connector for audio output VGA Video Out To connect to a VGA monitor 19 or larger RS485 10 Power Input Ethernet cable connection to network Connect the data cables for a PTZ camera into these ports to control it A is positive and B is negative 15 QC304 Front Panel i asee it Rear Panel Function These show the status of the network connection power and Status Lights hard drive respectively The Network and Power lights will normally be on The Hard Drive light will normally be off For use with flash drive when backing up or updating USB Port firmware Not for use with mouse Video In Ports BNC Connectors for video feed from cameras 4 Connect the USB mouse to one of these ports HDMI Video To connect to an HD display 21 5 or larger Out VGA Video To connect to a VGA monitor 21 5 or larger Out Ethernet cable connection to network Power Input Connect 12V DC power supply here 16 QC308 Front Panel i 5 qsee Rear Panel Number Function These show the status of the network connection power and 1 Status Lights hard drive respectively The Network and Power lights will normally be on The Hard Drive light will normally be off 2 USB Port ror use with flash driv
84. ws with mounting holes at the care not to allow the drive to slide bottom of the DVR and slide the out hard drive to move the screws to the narrow part of the holes PICTURE 7 5 PICTURE 7 6 STEP 6 Tighten the mounting screws firmly STEP 7 Flip the DVR right side up and connect the data and power cables to the hard drive PICTURE 7 7 PICTURE 7 8 STEP 8 Replace the cover onto the STEP 9 Secure the screws in the rear DVR and side panels 79 7 2 CALCULATING THE RECORDING CAPACITY OF A HARD DISK DRIVE While the physical data capacity of a hard drive is fixed how much video you can record upon it depends on your recording configurations Higher quality recordings will take up more space on the drive and setting the DVR to record for more frequently will fill it up more rapidly To determine the optimal capacity for your purposes the chart below to estimate the size of hard drive that you ll need VIDEO RESOLUTION FRAME VIDEO BIT SPACE FORMAT RATE QUALITY RATE USED FPS kbps MB h toast 20 Digest ee ee a e a O e R a 52 re ee ee The formula for calculating the required disk space is Total Recording Capacity Used space per hour MB h x Recording time hour x number of channels Example A customer is using the NTSC format 30 frames per second CIF resolution with video quality set to Lowest and a total of 16 Channels He wants the unit to record continuously for a month Therefore the calculatio
85. y be purchased wherever computer parts are sold Depending on where you purchased your DVR it may come with a pre installed drive But we recognize that you may wish to upgrade or replace your drive in the future so this DVR is designed to make installation and replacement easy for the average user It should be noted that while this and the battery are the only user serviceable parts within the case and you will not void your warranty by installing or upgrading your hard disk drive care must be taken to avoid damage to the other components within the case WARNING ELECTRIC SHOCK RISK The DVR MUST be unplugged from all power sources as well as from the cameras before opening the case Failure to do so can result in damage to the DVR or its components as well as injury or death 7 1 INSTALLATION REMOVAL It is strongly advised against opening the case when atmospheric conditions present the risk of static discharge which can damage electronic components Whether installing the drive for the first time or removing the old one to install a new one the steps are largely the same STEP 1 Disconnect the DVR from the power source as well as any other connections PICTURE 7 1 PICTURE 7 2 STEP 2 Loosen the cover screws on the STEP 3 Insert four screws into the DO NOT fully tighten but give three twists each 78 PICTURE 7 3 PICTURE 7 gt STEP 4 Line up hard drive mounting STEP 5 Carefully turn DVR over taking scre
86. ype SATA x 1 up to 4TB OTHER INFO Voltage 12V 2A Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity Power 10W Consumption 85 Parameter QC304 QC308 QC3016 COMPRESSION Compression Standard H 264 Baseline Format Video In Composite 1 0V Composite 1 0V Composite 1 0V p p 75Q BNC x 16 Video Out VGA x 1 HDMI x 1 VGA x 1 BNC x 1 HDMI x 1 1920x1080 1280x1024 1280x720 1024x768 Display Frame 704x480 at SOFPS NTSC or 25FPS PAL Rate per camera Record D1 704x480 Resolution QCIF 704x240 CIF 352x240 Record Frame NTSC D1 15FPS 2CIF amp CIF NTSC D1 2CH Rate 30FPS SOFPS 2CIF amp per camera PAL D1 6 5FPS 2CIF amp CIF CIF 30FPS 25FPS PAL D1 2CH 25FPS 2CIF amp CIF 25FPS Oe ec Sp eno Playback Back up files Monitor Remotely Interface Communication USB 2 0 x 2 One for Backup One for USB Mouse Interface DISK INFO Disk Type SATA x 1 up to 4TB OTHER INFO Voltage 12V 2A Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity Power 10W Consumption 86 Q See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software Liability Exclusions Any product

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