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Polycom 3150-30828-001 User's Manual

1. Group Name Description administrator Add All Remove Alz ll Endpoints List aa Add gt D Add All Remove Al Figure 2 30 Add Group When adding endpoints and groups the user can select single endpoints and users to join the group and the user can also select multiple endpoints and users to join the group The user can use the Ctrl or Shift keys on the keyboard to make multiple selections The user also can select all endpoints and all users to join the group Group names must be unique they cannot be duplicated This field is required to be filled in Group description and group members are not required to be set up so they can be left blank The maximum number of groups that can be added is 200 After making the settings for groups click the Save button to save the setting and add the group Click Back to cancel the settings and return to the Groups page Edit Group Properties L The user can click this group properties icon to edit group properties for existing groups On the Edit User Properties page you can edit user group description and group members 2 25 Chapter 2 Web User Interface UD Delete Group To delete a group on the Groups page select the group and then click the Delete button The user can select one group or multiple groups for deletion The user can also select all groups for deletion by checking the check box in
2. Certificate Application Crou must reset the system in order for the changes to take affect DE Current Certificate Information View Certificate Information Figure 2 23 SSL Configuration Page Step 1 Create New Certificate Request Click on the page s Create New Certificate Request button to enter the configuration page Set up the basic information for the certificate such as 2 19 Chapter 2 Web User Interface UD the organization and location Click on Create to complete the certificate request SSL Configuration SSL Configuration Common Name CN example Organization Mame 0 polycom Organization Unit OU pete d d Locality Mame tL state Mame SM Country Code C Create Figure 2 24 Create New Certificate Request Step 2 Get Certificate After creating a certificate request it automatically enters the Certificate Signing Request page This shows the recently created certificate request information copy the information in the text box into the digital certificate request page the user already purchased in order to generate a certificate Certificate Signing Request Certificate Signing Request MIITBmjCCAQNC AQAWI I ELNAKGALUEBHMCODYxCzZaAIBGQNVBAgT amp md qNOsuCOYDVOOH EwJ iajEOMNA4GA1LUECHMHcCG9se UNvb TENNASGALUECKMECGNOYZEOMA4SGA1UEAxMH Z2XhhbXBsZTCBnzaNBokqhkiGSwOBAOEF ALOBOAWwgGYRCGYEAxrXM2 yUOykIbi4vo CYLxOHb9Sxul1Bmat gqohd6to3 matte Hub z2cFoTO1L40YJ
3. HD Live Streaming af Figure 2 7 The device has been activated successfully 2 7 Chapter 2 Web User Interface UD If you wish to activate the device s optional functions alone you must first obtain a product license with these functions Please contact a distributor if you wish to obtain such a license Please do the activation in the following order system license 5 10 or 15 then HD Live Streaming then multicast then encryption System Configuration Click on System Configuration in the navigation bar on the left side of the screen This page can be used to perform basic configuration tasks including IP settings gatekeeper settings user customization backup delete settings system settings logger settings upgrade reset system settings and SSL encryption certificate configuration IP Address Settings 2 8 Click on System Configuration gt IP Settings in the navigation bar to enter the IP settings page The LAN1 IP address subnet mask gateway and DNS server can be set using this page IP Settings LAN IP Address Subnet Mask Defaut Gateway Enable MAT Preferred DNS Server Alternate DNS Server External DON name LAN Link Feature Figure 2 8 IP settings page The device s IP address subnet mask default gateway and DNS server address can be set manually on this page A maximum of two DNS servers can be set After completing settings click on the Save button to
4. Must use Windows 2000 SP4 Windows XP SP2 Windows 2003 or Windows Vista operating systems Video player clients are Windows Media player 9 0 or above or Real Player or Polycom proprietary if using multicast 2 1 Chapter 2 Web User Interface UD Logging into Polycom RSS 4000 via the Web 2 2 1 Enter the Polycom RSS 4000 s IP address in the address field and press enter The user will see the Polycom RSS 4000 s login page as shown in Figure 2 1 2 After correctly entering a user name and password in the login screen press enter to log in The default user name is POLYCOM and the default password is POLYCOM These defaults are pre set for use in first time log in Pressing the Clear button will clear the entered user name and password allowing new values to be entered POLYCOM RSS 4000 i Select Language zl CO Me RSS 4000 Figure 2 1 Polycom RSS 4000 login screen If the Polycom RSS 4000 you are logging into is integrated with an LDAP Active Directory server users can also enter an Active Directory domain user name and password in the login screen In this case the Domain menu in Figure 2 1 will be enabled Enter a correct user name and password and select the appropriate domain name from the Domain pull down menu click the Login button or press enter to log in Please refer to the Active directory settings section for detailed information concerning Active Directory
5. Se POLYCOM gt Polycom RSS 4000 System User Guide 5 0 0 Oct 2009 3150 30828 001 Trademark Information Polycom the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc 2009 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printi
6. in Area 4 as shown in Figure 6 17 The files will now be uploaded to the Polycom RSS 4000 If login has failed failure information will be shown in Area 5 gt Polycom RSS Archive Transfer Manager A Current Transfer List File Name Pending C Documents and Settingsizxy R554 0 Upload Select Files Start Stop Cancel Selected Item Infomation Archive Name Create Time 2009 09 25 13 40 58 File Size 51738520 bytes Duration 00 00 00 Bandwidth 1920 Audio Format SIREN22 STEREO 128k video Format H 264 H 239 Content No Progress JC RSS Server 172 21 103 58 Close user authentication succeeded Figure 6 17 Successful login e Area 5 shows all system reminders and information during the upload process Starting File Upload Use the following steps to upload files 6 12 Polycom RSS 4000 User Guide 1 Click on the Select File and select bit stream files that you wish to upload You can select multiple files The software will show an incorrect format message if the format is not suitable for uploading 2 Click on the Start button to begin file upload If you have not logged into a Polycom RSS 4000 before uploading files a Polycom RSS 4000 login screen will now pop up Correctly fill out login information the uploads will begin after successfully logging in If the Login button in Area 4 has already been used to login to a Polycom RSS 4000 click
7. After activating the device can live stream at 720p resolution Note 720p 50 60 fps is not yet supported HD Live Streaming The supported number of Maximum H 323 Connections Maximum Archive viewers and Maximum Recording Sessions depends on the license you bought Please consult your vendor for detail information Before using the Multicast Encryption and HD Live Streaming functions you need to buy corresponding license and active the device Please consult your vendor for detail information System Usage Click on System Usage in the navigation bar on the left side of the screen to view the Polycom RSS 4000 s current hard drive usage CPU usage current device time and synchronization of device time and time on current computer There are 2 hard disk on Polycom RSS 4000 The RAID is configured as RAID 1 mirroring The two hard disks have identical data on them Data written to one disk will automatically be duplicated to the other one Disk Usage 1 CPU Usage Os RAID Status NONE Lekt Missing Disk2 Missing Date amp Time 20099 H20 14 50 01 8 This i current date and time on the RSS4000 server with time zone set to 6 To change date and time settings gata System Configuration gt System Settings section Figure 2 4 System Usage Page 2 5 Chapter 2 Web User Interface UD Table 2 2 System Usage Details i TM Hard drive usage Displays
8. The native archive format file can only be played after using Media Converter for Polycom RSS to convert the video format For an introduction of the converter tool please refer to Using Media Converter for Polycom RSS After selecting the format and destination path for the downloaded archive the archive will be downloaded to the local PC Users can only download archives that are in the device s archive list Clicking on the E Mail This Link icon corresponding to the archive can automatically open an e mail message in user s default mail client Outlook Outlook Express Lotus Note etc to send a link to the archive as part of the body of an e mail The user just needs to fill in the recipient s e mail address The e mail s default subject will be You are invited to view this archive After the recipient receives the e mail they can find the playback address for the archive in the e mail They can enter the playback address in their browser s address field and press the Enter key to view the video In addition a user also can open their Windows Media Player software and enter the playback address in the dialog box under File Open URL to view the video Make sure that the network the recipient is on can communicate normally with Polycom RSS 4000 to make playback successful The default video playback address in the e mail includes the link to the Polycom RSS 4000 LAN 1 port IP address If the
9. Use the default User name POLYCOM and Password POLYCOM POLYCOM RSS 4000 ae S006 FOL CDR INC ALL RIGHTS RESERVED Select Language o We cCoO i AE RSS 4000 Figure 1 4 Login to Web UI 5 Goto system configuration gt IP setting and set a static IP address Click the save button and then reset the system Chapter 1 Polycom RSS 4000 Installation and Preliminary Configuration IP Settings LAM IP Address Subnet Maszk Defaut Gateway 172 21 103 254 b Enable MAT Preferred DNS Server P22 969 Alternate DNS Server d4 A 96 6 External DON name LAN Link Feature Auto Clear d i Ch d lt Figure 1 5 IP Settings Page Changing the initial IP address via an RS232 Console or Telnet Another option to modify the IP address of the Polycom RSS 4000 is using the RS232 console 1 Connect to the RS232 port and activate the console 9600 8bits 2 When login to the console input the default password POLYCOM to enter the system 3 After the user have logged onto the system enter or help after the to show the following information Available commands show Show system information set lanl static lt ip address gt netmask lt ip mask gt gw lt gateway address gt 4 Change the IP address using the command in below format the exact addresses are just for a instance set lan1 static 172 21 100 20 netmask 255 255 224 0 gw 172 2
10. button to begin conversion After conversion begins the progress bar at the top of the screen will show file conversion progress If Video Preview was checked in Figure 6 11 a preview of the video is displayed in the space under the progress bar as shown in below a edia Converter for Polycom E55 E Media Converte Figure 6 13 Video previe A preview will not be shown if Video Preview is unchecked Clicking on the Pause button at any time during the conversion process 6 9 Chapter 6 6BAppendix B Polycom RSS Media Tools will pause file conversion Clicking on the Resume button will then resume video conversion Clicking on the Stop button will cause a confirmation dialog box to pop up clicking on OK will stop the current conversion and clicking on Cancel will enable the conversion to continue 9 After completing conversion click on the Close button to close the Media Converter for Polycom RSS tool The user can now find the converted video file in the preset save directory Using Polycom RSS 4000 Upload The file upload tool Polycom RSS Archive Transfer Manager is used to upload video code converted by the Media Converter for Polycom RSS back to the Polycom RSS 4000 Newly uploaded video files have the same names as the original unconverted video file for instance if the original video file had the name 123456 the newly uploaded video file will also be named 123456 Overvi
11. can also select all users for deletion The super administrator cannot be deleted but the password can be changed Group Management Click on Account Management gt Groups to enter the Group Configuration page Groups are used for managing users with similar characteristics together as a group Defining groups can allow the user to conveniently make global settings for all of the users in a group such as globally setting recording rights or viewing rights Using the Groups page the user can add groups edit group properties and delete groups sl ew MN Delete F Properties Group Mame Description A ie R amp D F je Market Figure 2 29 Groups Page 2 24 Polycom RSS 4000 User Guide Add Group Click the New button on the Groups Management page and the page will jump to the Add User Group page On the Add Group page the user can set the added group name group description and the endpoints and users included in the group e Name Group Name The user can enter any combination of letters or numbers but the length cannot exceed 32 characters e Description The user can enter any combination of letters or numbers but the length cannot exceed 128 characters e User Members List The Group Properties configuration includes two lists for endpoints and users The user can separately select endpoints and users to add to the group as shown below Group Properties
12. the endpoint must support the extension number field to view the video file without navigating through menus When playing back a video press 3 to stop playback Sorting Archives 4 4 The Polycom RSS 4000 provides Archive List sorting functions in order to help users find desired videos in the archives Use the remote control to select Archive sort options on the Video Playback menu and confirm to enter the archive sorting interface as shown below PIN Codes Polycom RSS 4000 User Guide Flay Video sort by Duration sort by Archwe Narme sort by Video Format Figure 4 5 Archive sort options Sorting rules that can be set in this interface include Sorting by video creation time sorting by the video s duration sorting by the video s name sorting by the name of the RSS server on which the video file is stored and sorting by the video format The symbol in the interface indicates the archive list s currently selected sorting rule Use the remote control select any sorting rule and confirm to sort the archive using the selected rule For details of sorting rule please see below table Table 4 1 Sorting Rules The newest archive will appear first in the archive list Default Sort by Date Time Sort by Duration The longest archive will appear first in the archive list Sort by Archive Name In alphabetic order based on the archive name Archives will be sorted from H 264 1080P to H 261 form
13. 09 22 2009 18 45 45 00 18 26 1920 H 264 21472 COM_1828752044_SEP_22 2009 Lea Pee ere Se R Des HI w me ch COM_1828752044_SEP_22_2009_ 09 22 2009 18 28 47 00 04 34 1920 H 264 5343 OC MI d 4 Ei T w S e wi F KS K l gt S ch COM_1826417042_SEP_22_2008_ 09 22 2009 18 20 34 00 04 40 1920 H 264 4616 F ES e CMA 96_SEP_22_2009_16 30 09 22 2009 16 30 18 00 00 46 384 H 264 SD 1716 Figure 2 42 Archives Page Viewing Archive Properties As shown in Figure 2 42 the Archives page shows the videos that can currently be seen by users and their video properties including video name server name video start time duration video recording rate video protocol used whether or not H 239 was used and the file size Table 2 10 Archive Properties Details The default name for videos generated by recording follows the naming rule of endpoint H 323 name recording room name recording time Video names can be edited after being generated by recording s Shows the H 323 name of the Polycom RSS 4000 device erver ee the archive is saved on The start time is the Polycom RSS 4000 device s time when recording starts Video Name Start Date Time Shows the duration of the archive Rate The rate of the connection between the endpoint recording the video and the Polycom RSS 4000 expressed in Kbps The video protocol used by the connection during recording of Video the video Whether or not H 239 was enabled d
14. 4000 After registering the endpoint will use this H 323 Alias to call the Polycom RSS 4000 The entered length cannot exceed 16 digits System H 323 Alias Gatekeeper Port The default value of 1719 typically does not need to be changed After completing relevant settings click on Save to perform registration Registered will be displayed if the registration is successful otherwise Not registered will be shown User Customization The Polycom RSS 4000 permits users to customize the system s IVR voice messages Web page logos login screen welcome message endpoint menu background and endpoint menu language Click on System settings gt User customization in the navigation bar on the left side of the screen to enter the customization interface 2 10 E Polycom RSS 4000 User Guide User Customization IVR Message vway mono 1 6kKHz pom 1 6bit Select IVR Message Welcome Message v English gt az Web User Interface Logo gif 1003x46 Login Screen Welcome Message Login Screen Welcome Message English el Apply Endpoint Menu Background bmp 24bit uncompressed 352x266 or 352x240 Endpoint Menu Background Download File Default Endpoint Menu Language Default Endpoint Menu Language English el Apply Figure 2 10 User customization screen Customizing the IVR Messages User Customization WR Messag
15. 4000 s E 164 alias to establish a connection and there will be no need to use a cumbersome IP address Gatekeeper configuration items will be enabled when this box is checked Then set the parameters The word Registered will appear next to the check box after successfully registering to a GK _ Register to Gatekeeper Not registered Gatekeeper IP Address Po System PrefivE 164 bess sd Recording without H 239 Prefix oo Recording with H 239 Prefix Po System H 2473 Alias RSS Server Gatekeeper Port Save Clear Figure 2 9 Gatekeeper setting page If the device is registered to a gatekeeper endpoints will be able to quickly access the Polycom RSS 4000 s Onscreen UI record or playback interfaces using the record and play prefixes registered with the GK Furthermore the Polycom RSS 4000 can also integrate with a gatekeeper and take advantage of registration of identical system prefixes to enable multiple Polycom RSS 4000 devices to share recording resources or H 323 connections When an endpoint calls an E 164 alias plus a play prefix or recording prefix to connect with a Polycom RSS 4000 device the Polycom RSS 4000 can determine the H 323 connection request type If resources are not available the RSS will send a busy message to the requesting GK The GK will in turn send the playback or record request to 2 9 Chapter 2 Web User Interface UD the next available Polycom RSS 40
16. Bath Road Slough Berkshire SL1 4DX UK OSES MURR RE EAE D E VCCI o Mt CIES C7 DA A TPR CO OC OAR amp A petals cA zt SS Ezo EBITIL ANT COBYAC CHAS CH 4 EEN HZEABKE NZ CL MAHVET em du A echt CARE BoP MATAR SHERMER CHEN TAE era TER SE 47 N E ATR Aau A7 ol lz e lees EH Sulzh HS ALS ol BAS F2 SAl7 otolm go ARH HSE TUAIRE Hoe zk 38os Steil BUC WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Electrical safety advisory We recommend that you install an AC surge arrestor in the AC outlet to which this device is connected This action will help to avoid damage to the equipment caused by local lightning strikes and other electrical surges Special Safety Instructions Follow existing safety instructions and observe all safeguards as directed Installation Instructions Installation must be performed in accordance with all relevant national wiring rules Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be
17. Continue recording by clicking the left button again To stop recording at any time during the recording process click the button on the right Dial Out and Record Through the Web Click on Recording Setting gt Dial Out and Record to configure and initiate a dial out and record session from the web UI Dial out and Record Dial to Rate 384 A Kbps Option O Record my PC content if H 239 is supported by the endpoints Forward Backward interval 1 he Min Fi Live Streaming Maximum Rate for live streaming K Viewing Rights To modify the viewing rights of the recorded video conference please select the users endpoints groups Obdeny All Allow All O Group List ddadda R amp D Marketing Add gt Removes Add All gt Remove Ak Group List Figure 2 36 Dial Out and Record Page In the location field enter the IP address of the endpoint to be dialed If registered to a gatekeeper enter the endpoint s E 164 number or H 323 ID After selecting the dialing bandwidth click on Dial button on the bottom of the page to dial The dial rate is 128kbps 4096kbps After dialing the 2 33 Chapter 2 Web User Interface UD Polycom RSS 4000 will do a capability negotiation with the called endpoint and establish a connection according to the negotiated audio and video protocols After dialing and establishing a connection through the web if there are recording resource
18. GGCOWV00GUmzsHYN 0631KD1 eKNE2F XmhEz TpCVYiYenjxhlEGkEhwaNIr4kjS5d8K4NpsqTvjIcSsDmt nJbIROTEhnMEN Gh S5S5eCuO izrsCawE s sadssNa0GCSgGs Ibs DOEBBAUAASGBAI IY E 9kVUZ2K1LLHr SAV Azu ZKB1IPVbqqbOartdxxXVo TUWSyEBeD eizZals4s4cezeDs2yDSh Ni6ALONTFIBRKUCIOWwTILOEeERx3 2fedYeZODejim7DDIgiEs2ahdrU6 J yhqzbTkiY 25ZfncRIGSaqPESSzaLTwhwnCVDHELSwZ5xxilsj Figure 2 25 Certificate Request Information Step 3 Upload Certificate to Server After successfully obtaining the certificate click on the page s Browse button and select the folder to save the certificate file in or enter the destination path in the text box on the left Then click the Upload Signed Certificate to upload the certificate to the server After uploading the certificate the device must be reset before it becomes effective Single click the page s View Certificate Information button to view the certificate information just installed on the RSS Since the SSL secure connection established between the user end and the server uses HTTPS protocol after installing the certificate on the device if 2 20 Polycom RSS 4000 User Guide the user visits the device s web page the user must enter the format into the browser as https device IP address in order to successfully connect And it also requires installing the certificate according to the pop up message box on the local machine to be able to login to the web page After this the communica
19. If the desired endpoint is in the list click on modify endpoint properties and select Enable immediate recording as shown below 3 5 Chapter 3 Onscreen User Interface UI Conference Recording Endpoints Kees New NR Geste Delete CH Properties Name IF F R 1 123 6 F ey 2 Ta F Tal Support MCU 17222488 201 41722249073 Endpoint Properties Mame Tal Support MCU 1 F222 166 201 IP 172 22 190 73 Enable Immediate Recording Figure 3 7 Enable immediate recording Camera Control or the DTMF are being disabled which will not allow the user to E This functionality is intended to be used in case of connection where the Far End navigate via the Polycom RSS 4000 onscreen menu Archive Name Format Files produced from single point recordings are named using the following rule Endpoint s H 323 alias Recording time stamp Date amp Time For instance if an endpoint s H 323 alias is kylin 60 and the recording started at 10 45 on July 20 2007 then the file name will be kylin 60_JUL_20_2007_10 45 as shown below SE 25 2009 1210 2x SEP 25 2009 103 H 261 01 15 Code 200117 Sever Res Serer Figure 3 8 Document naming rule Polycom RSS 4000 User Guide Using a Polycom MCU for Single Point Recording Polycom s MCU Multipoint Control Unit line consisting of the MGC and RMX can be easily integrated with the Polycom RSS 4000 Use the MGC s Recordin
20. Selecting this item will enable the Polycom RSS 4000 s Siren22 stereo recording function This option is selected enabled by default e E Selecting this item will disable the playback preview function in the Onscreen UI 2 15 Enable POLYCOM Stereo Surround Chapter 2 Web User Interface UD This item is not checked by default If selected it will Disable H 323 disable the H 323 connection s playback function and Play Playback Video will be disabled in the Onscreen UI main menu This setting does not affect playback from Web site If this function is enabled the system will automatically encrypt H 323 calls with other endpoints or MCUs with AES encryption if the endpoint or MCU supports AES Enable AES Note AES encryption is an optional function of the Polycom RSS 4000 and will not be available until a license is purchased and activated To obtain this function please contact your supplier This option is enabled by default Enable H 264 Content When checked the Polycom RSS 4000 will support H 264 content sending from endpoint Clicking on the View Security Updates Already Installed on this Device link on the bottom of the page will look up a table of system updates already installed on the Polycom RSS 4000 device as shown in below figure Clicking the Back button on this page will return the user to the previous System Settings page Security Update List
21. Settings 2 36 The user can select the file conversion mode for live streaming or recording H 239 dual video to display in two floating windows or one two squares window during web playback To configure the file conversion mode Polycom RSS 4000 User Guide 1 Click on Recording Setting gt Streaming Settings in the navigation bar on the left side of the Web Page to enter the following page Streaming setings Video Option For file Whi archives wih H 239 content D Dual window Have separate media player window for people and content O Single window view people and content videos inthe same window O Small Content The content size is b40 460 Gi Medium Content The content size is SU0 600 O Large Content The content size is 1044768 Save Figure 2 41 File Settings 2 Select one of the following dual video conversion modes Table 2 9 Dual video conversion mode Dual window Have During the live streaming or playback of dual video two separate media player windows will pop up displaying the content at frame rate of window for people and up to 10 fos and people video at up to full frame rate content respectively During the live streaming or playback of dual video only one two image window will pop up displaying the content and the recording image at frame rate of up to 30 fps Single window View respectively people and content After selecting this mode the user can set the windo
22. Table 3 1 Definitions of FECC and DTMF control buttons Return to upper level menu 4 Exit menu display image when there is no upper level menu Select menu when in the image display state Enter lower level menu p Confirm selection Select menu when in the image display state Select upward when in the menu display state f 2 can cycle Select menu when in the image display state Select downward when in the menu display state can cycle Select menu when in the image display state 3 1 Chapter 3 Onscreen User Interface UI Conference Recording Single Point Recording Using an Endpoint Menu onscreen UI Main Menu 3 2 After using an endpoint to call the Polycom RSS 4000 and establish an H 323 connection the Polycom RSS 4000 will present the main menu below Maim Menu Play Video Recording Room Change Language To get help information press 0 Figure 3 1 Main Menu On the interface shown above use the remote control to highlight and select Record Video The user will see the Record Video menu as shown below Record video Record my PC content No oet PIM Code for this recording streaming without recording Figure 3 2 Start Recording H 239 Dual stream Recording Select Yes or No after selecting Record my PC content to confirm whether or not the content will be recorded along with the audio video note that the default value of this selection is based on
23. at the bottom of the screen If the user presses the key they will see either a loopback image or two windows Polycom RSS 4000 User Guide Using an E 164 number to immediately enter a recording room If the RSS is registered to a Gatekeeper users can quickly access a recording room without using onscreen navigation menus The user can dial the Polycom RSS 4000 prefix Recording room prefix to immediately enter a recording room For example if the RSS is registered to the gatekeeper with an E 164 alias of 1234 and the Recording Room has an alias of 5678 a user registered that gatekeeper or routing the call through it can dial 12345678 to enter the Recording Room without onscreen navigation If the user wishes to invite another endpoint to join the recording room a longer dial string can be used to accomplish this Polycom RSS 4000 prefix Recording room prefix E 164 of endpoints invited to participate Building on the example above if the E 164 alias for Polycom RSS 4000 is 1234 the Recording Room alias is 5678 and the endpoint to be invited has E 164 alias 0460 then the user can dial 12345678 0460 The menu can be used to pause resume stop or delete the recording during the point to point recording process and users can also select Delete to stop and delete the current recording These procedures are the same as for single point recording Streaming without Record
24. content V Video Preview Save File Previous et cancel Figure 6 11 Conversion option The user can set the following options in this interface Bandwidth Sets conversion bandwidth Video Format Sets the video algorithm This option can be used only when converting between raw bit stream formats Rescale main video size Sets the video format after conversion This option can be used only when converting between raw bit stream formats Include H 239 content This option is enabled when the recording bit stream includes H 239 dual stream video Checking this option will cause the second video channel to be converted The second video channel will not be converted if this option is not checked Video Preview Sets whether a video preview will be shown by the Polycom RSS 4000 User Guide conversion tool during the conversion process A preview is shown when this box is checked but not permitted when this box is unchecked 6 Click on the Save File button and set the save path and filename after conversion 7 Click on the Save File button and set the save path and filename after conversion Figure 6 12 will appear a Media Converter for Polycom E55 Previous Home Start Stop Figure 6 12 Preparing to convert 8 In this interface click on the Previous button to return to the previous screen click on the Home button to return to the initial setting screen or click on the Start
25. control to stop playing 4 2 Polycom RSS 4000 User Guide After an endpoint calls a Polycom RSS 4000 and makes a connection videos will be listed for playback only when the endpoint has viewing rights and its video algorithm supports the video If the endpoint does not support the video algorithm a video will not be shown on the Archive List even if the endpoint has viewing rights Quick Access Codes for Archive Playback The user can use the quick access code to retrieve a recording file stored on a device The system automatically generates a quick access code for each file after ending a recording Users can find a file s quick access code among the file properties on the Archives page of the system management web site as shown below Delete List archives that have Action Archives Mame is K zxy SEP _25_2009_12 10 js K SEET ENKER CS Bx HDXG000 103 SEP 24 2009 17 53 HD S000 104 SEP 24 2009 17 52 HDXG000 103 SEP 24 2009 17 48 helxGO00112 SEP 23 2009 00 37 HOX 144 SEP 22 2009 16 54 POLYCOM 177B7S1099 SEP 23 2009 oooooooo F F YF YF YF Y F Archives Properties Archive Mame JAHDXe000 103_SEP_24 2009 17 46 HOX6000 103_SEP_24 2009 17 46 Description Viewing Rights To modify the viewing rights of the recorded video conferenci Oben an alow al O Group List Group List PN code OOOO Guick Access Code 200131 L Mever Auto Delete Figure 4 3 Viewing a file s quick ac
26. is established the control button display shows as in the following COTOT OU A323 Uink Slalug SE EEEEEEEEEEEEoEEEEEoEoEEEEoEEooEEoEEEEESOEO Control IP Address E164 H 323 Alias Connection Time Recording Room Status Packet Loss Audio Video H 239 e 172 21 103 243 123 Broad5 Jul 30 2007 15 33 09 nol Menu 0 G 728 H 264 HD D o d r 172 21 100 208 120158 V6000 Li Ling Jul 30 2007 15 31 02 not Menu 0 G 722 1 H 264 S Di EE E Figure 2 46 Established Connections Click the button on the right to start single point recording Now the buttons 2 42 Polycom RSS 4000 User Guide will change to IR Repeatedly clicking on the button on the left Il will pause continue the recording operation and the buttons will change to Clicking on the button on the right H will stop recording Clicking again on this button will disconnect the H 323 connection Each H 323 connection status display includes the IP address of the H 323 endpoint that establishes a connection with Polycom RSS 4000 the H 323 ID the time the connection was established the recording room joined recording status packet loss rate the audio and video protocols and whether it is H 239 enabled Recording status has three kinds of displays When it shows as Idle it means it has not started recording or playing video When it shows Playback it means it is in the process of playing video When it shows Recording it means it
27. is in the process of recording Packet loss rate shows the statistics for the packet loss between the endpoint and the uplink with the Polycom RSS 4000 tabulated once every 5 seconds The H 239 column displays whether or not H 239 is enabled on the endpoint but does not show if the Polycom RSS 4000 is recording or playing back H 239 It only identifies if this endpoint has H 239 capability H 323 connection status display is refreshed every 30 seconds 2 43 3 Onscreen User Interface UI Conference Recording In addition to using the Web UI to manage the Polycom RSS 4000 users can also use the onscreen UI which allows the user to perform recording and playback tasks to interact with the device This chapter will explain in detail how to use the onscreen UI to perform single point and point to point recording For information about playback please see Chapter 4 Onscreen User Interface UI Archive Playback The Onscreen UI employs a remote control to control the Polycom RSS 4000 An ordinary endpoint remote control unit can be used to manage the Polycom RSS 4000 using FECC Far End Camera Control DTMF tones can be used to operate Onscreen menus Polycom s HDX endpoint remote control has six buttons used to control conference recording and video playback These six buttons consist of Play Enter Record Stop Pause Forward and Reverse The FECC and DTMF control buttons are defined in below table
28. is the protocol used when the Polycom RSS 4000 exchanges video images with the endpoints Rate Used to define the rate the endpoints connect to the recording room The range is between 128kbps and 1024kbps The maximum number of recording rooms that can be added on one Polycom RSS 4000 is 4 4CIF 4SIF 720P 1080P recording for Point to Point calls is not supported Access Rights In the Access Rights area the administrator can limit the endpoints that are allowed to enter the recording room There are two levels of access rights Allow All When this is selected all endpoints that have established a connection to Polycom RSS 4000 can join the recording room while the recording room is not full Group List When this is selected only endpoints that are part of selected groups can enter the recording room To set up groups to be allowed to enter the recording room the group must be selected from the list and then the Add or Add All button must be clicked to add these to the allowed list on the right side When selecting groups to join the list the user can use the Ctrl and Shift keys on the keyboard to select multiple groups at the same time The user can also use this method to delete groups from the list The settings for Recording Options and Viewing Rights are the same as those on the Single Point Recording page This information will not be repeated here For more details plea
29. network the Polycom RSS 4000 is on is behind a firewall external users usually cannot access the Polycom RSS 4000 s private address to play the video When this happens set a public network IP or DNS name in the External IP DNS name page in System Configuration IP Configuration After this video playback e mails sent will provide a video playback address that includes the public network IP address or DNS name For more details about external IP settings please refer to IP Address Settings Permission of an archive are not stored on the archive when sending it as email link This is the reason that the email link option is available only for the administrator who can make the decision if to use this functionality Deleting Archives To delete a file on the video table after selecting this archive s corresponding check box click the Delete button The user can select one video or multiple videos for deletion The user can also select all videos for deletion by checking the check box in the header 2 41 Chapter 2 Web User Interface UD The first check box under the New button on the Archives page is Select All All of the archives will be checked if this check box is selected Go to Archive Pages The current page number and total number of pages are shown in the top right corner of the archives table The buttons to the right of the page numbers are used for page turning The button on t
30. or multiple endpoints for deletion The user can also select all endpoints for deletion BS The first check box under the New button on the endpoint page is Select All All of the endpoints will be checked if this check box is selected 2 22 Polycom RSS 4000 User Guide User Management Click on Account Management gt Users to add new users edit user properties and delete users in the Users page Add User Click on the New button in the User Management page and it will link to the Add User page as shown Users Properties Indicates Required Field ontirm Password Po DW User cannot change account information Figure 2 28 Add User Table 2 6 Details of User Properties Configuration Items Set user name for logging into Web UI Enter any User Name combination of letters or numbers but the length cannot exceed 32 characters This item is optional used to identify the name that goes Full Name with the User ID Enter any combination of letters or numbers but the length cannot exceed 32 characters Set the user s password when logging into the Web UI Password Enter any combination of letters or numbers but the length cannot exceed 32 characters When user password is not entered the password is left blank by default Enter the password again It must be the same as that Confirm Password entered into the password field otherwise the system will pop up an error message There are two use
31. save the IP address and DNS server address and a dialog box will appear to remind the user that the system required to be restarted in order for the new settings to take effect After restart the new IP address must be used to visit the Web UI to perform management Network Address Translation NAT network environments use private internal IP addresses for devices within the network while using external IP addresses to allow devices on the LAN to communicate with other devices outside the LAN If your Polycom RSS 4000 is connected to a LAN that Polycom RSS 4000 User Guide uses a NAT you can enable NAT option to allow the Polycom RSS 4000 to communicate with external networks If Enable NAT is selected the external address for NAT usage must be configured The calling party outside the LAN will call the NAT address of your system while local users on your LAN will continue to use the LAN address When setting the IP address only dots and numbers within the scope of Q 255 can be entered for the IP address subnet mask and gateway address Please check that an entered address is valid otherwise an error message box will pop up Gatekeeper Settings Click on System Configuration gt Gatekeeper settings in the navigation bar to enter the gatekeeper settings page This page is used to configure whether the device registers to a gatekeeper After registering to a gatekeeper endpoints may call the Polycom RSS
32. servers Polycom RSS 4000 User Guide Polycom RSS 4000 Web UI Main screen o Co SCH RESERVED RESP 172 70358 pane System Management Product Information S Inf ati SEM SEMEN System Name Polycom Recording Streaming Server System Configuration Product Type 4000 Account Management 7 S Version 5 0 0 001 593 Build Aug 26 2009 09 26 21 Recording Setting Archives Maximum H 323 Connections 15 Live Streaming Maximum Archive Viewers 200 Maximum Recording Sessions 15 Activation Status Activated Multicast D Encryption mY HD Live Streaming D hen eS SSS nS SH SSS Control IP Address E164 H 323 Alias Connection Time Recording Room Status Packet Loss Audio Video H 239 Figure 2 2 Polycom RSS 4000 Web UI Main screen The Polycom RSS 4000 Main screen includes three major sections 1 System Management This section includes the following sections System Information System Configuration Account Management Recording Setting Archives and Live Streaming 2 Monitoring The right section to the System management the information in this window will be changed based on the menu selection in the system management A Connected H 323 Link Status Monitor and control area for the H 323 devices which connected to the Polycom RSS 4000 at any given time System Information After logging in to Web page the default view will display the Product Information Thi
33. the Record Video menu and a marker for the PIN code will appear after Start Recording as shown in the figure below If viewing a recording where a PIN has been set viewers will be asked to enter the correct PIN code before they can play back the video Record video Record my PC content No oet PIN code for this recording streaming without recording 3 3 Chapter 3 Onscreen User Interface UI Conference Recording Figure 3 4 Setting PIN code and returning to the Record Video menu Start Recording 3 4 Once the decision has been made to include H 239 content and or a PIN code select Start Recording to begin the recording Once selected the recording begins immediately The user will hear an IVR message Conference recording has started and see a volume indicator at the bottom of the screen The user will see their own image on the endpoint screen as in Figure 3 5 after pressing the key Since the recording begins immediately the user may talk over the IVR message The IVR message will not be included in the recorded file Pause Resume The user can pause a recording at any time using the endpoint s remote control When viewing loopback video pressing any of the direction keys will return to the Record Video menu Selecting Pause will pause the current recording and the Pause option will change to Resume The user will also hear an IVR message The conference recording is now paused The bit s
34. the 4CIF 4SIF 720P 1080P video stream that is sent to the endpoints Live streaming is not supported for 720p 50 60 fps or 1080p recording The 720p 50 60 fps or 1080p video will not be immediately available for viewing via the Web interface during recording The RSS requires 1 5 minutes of conversion time for every minute of recorded 1080P video therefore a one hour 720p 50 60 fps or 1080p recording will be available for WMV playback 1 5 hours after the recording completes provided no other recordings are made during that 1 5 hours If other recordings are made during format conversion the conversion time will be prolonged Live Streaming If this box is checked the user can enable live streaming in the single point recording process You can set the rate for live streaming When you choose No limit for this means the actual bit rate for live streaming will be the same with H 323 connection After checking this box during single point recording click Live Streaming in the navigation bar to enter the Live Streaming Page where the user can see that the video is streaming When recording 720p 50 60 fps or 1080p video live streaming is not available because the file must be converted to WMV format after the recording completes Recording Rights Settings This is used to set which endpoints can do single point recording after establishing a connection to the Polycom RSS 4000 when there are recording resource
35. the Polycom RSS 4000 s current hard drive resource usage CPU usage Displays the Polycom RSS 4000 s current CPU usage Display the status of RAID NONE the RAID is not available Optimal the RAID is working fine RAID Status Degraded there is something wrong with the RAID Rebuild the RAID is rebuilding data Build Verify the RAID is building or Verifying data Verify the RAID is verifying data Display the status of hard drive Disk1 Online the hard drive is available Disk2 Missing the hard drive can not be detected Rebuilding the hard drive is rebuilding data i TM Date amp time a the Polycom RSS 4000 s current date and KS This screen is automatically refreshed once in every 30 seconds Product Activation The user must activate a Polycom RSS 4000 after purchase or software upgrade before the user can perform normal recording To activate your device 1 Log into the web interface of Polycom RSS 4000 and go to System Information gt Product Activation Product Activation 7 Serial Number 003045897666 Current Running version 5 0 0 007 593 Build Aug 26 2009 09 26 21 Activation Status Activated Click the button below to register your product at Polycom Resource Center and get an activation code Polycom Resource Center 2 6 Polycom RSS 4000 User Guide Figure 2 5 Product Activation 2 Click on Polycom Resource Center to e
36. the administrator can view all current recording room names recording room numbers H 239 dual video configurations recording room rate and current number of endpoints in the recording room as well as recording room status as shown below System Management Point to Point Settings System Information a New gt 4 Delete ME C Properties Control Name Recording Room Number H 239 Rate kbps Account Management O 1h FA 99 w 768 Recording Setting F Lg e 9 98 w 384 Single Point Settings Dei out and Record i Multicast Settings Archives Live Streaming Figure 2 34 Point to point recording Settings Page Recording room name recording room number and recording room rate are parameters used to identify the recording room Whether or not to enable H 239 dual video identifies whether or not to display people video and content during web playback Participants shows the current number of people in the recording room 0 2 indicates that no participants have joined the recording room 1 2 indicates that one participant has joined the recording room 2 2 indicates that two participants have joined the recording room There are two kinds of recording room states idle and recording Idle means that recording has not started and Recording means that recording has started Create Recording Room Click the New button on this page and the page will jump to the Add Recording Room page as s
37. the single point recording setting in the recording setting of the web administrator view When Record my PC Content is selected the Polycom RSS 4000 will record the content sent by the endpoint and also store the audio video bit stream in a file When this file is played via the Web both the main video image and the content can be C Polycom RSS 4000 User Guide viewed at the same time If PC Content recording is selected but no PC content was sent during the recording two windows or one two image window will be displayed during playback on the Web but the primary window for content will remain black Therefore users should only check Record my PC Content when they are sharing H 239 content Otherwise the user should select No for this option PIN Code Setting In the Record Video menu the user can select Set PIN code for this recording The system will enter the PIN code setting menu et PIN code for new recording Fess LEFl toerase MEOD Ll Figure 3 3 PIN Code Setting An IVR message will alert the user to input the PIN code followed by to exit To set the PIN code use the remote control to enter a number no more than eight digits in length Pressing to exit is not necessary if a user enters an eight digit PIN code The digits of the PIN code will be visible on the menu page during the setting process After the user press to complete the setting the menu will automatically jump to
38. 00 device with the same prefix and the user can play back or record a video on another Polycom RSS 4000 without having to disconnect and reconnect Table 2 3 Details of Gatekeeper Settings Gatekeeper IP Address e the IP address of the GK the user wishes to register Sets E 164 alias of the Polycom RSS 4000 After registering endpoints may use this E 164 to call the Polycom RSS 4000 The entered E 164 must have a numerical value and may not exceed 16 digits in length otherwise an error message will pop up System prefix E 164 number Sets the recording prefix of the RSS The user can directly enter the device s single point recording menu when the endpoint calls the E 164 alias recording prefix The Polycom RSS 4000 will identify the recording request on the basis of this prefix Recording without H 239 Prefix Sets the play prefix of the RSS The user can directly enter the device s video play menu when the endpoint calls the E 164 alias the play prefix The Polycom RSS 4000 will identify the playback request on the basis of this prefix Play Prefix Sets the H 239 dual stream recording prefix of the RSS The user can directly enter the device s single point record menu when the endpoint calls the E 164 alias H 239 prefix The Polycom RSS 4000 will identify the dual stream recording request on the basis of this prefix Recording with H 239 Prefix Sets the H 323 alias of the Polycom RSS
39. 1 96 254 The same steps apply also for Telnet connection KS Only one console can be connected at any given time either Telnet or RS232 not both The system is now ready for use the following chapters will give further descriptions for device configuration and operation 1 4 Web User Interface UD The Polycom RSS 4000 provides two types of user interface Web UI Web Interface to configure control monitor Polycom RSS 4000 and view archives The following operations can be performed using the Web UI querying system information activation upgrading registering to a gatekeeper performing customization backup deletion of recording files configuration of clusters configuration of multicast videos configuration of SSL certificates setting of single point recording and point to point recording parameters account management management of recorded files dial out and record sessions initiated from the RSS and more This chapter provides a detailed explanation of Web management and configuration Onscreen UI User menu which displayed when connecting to the RSS via the H323 Endpoint Or MCU the onscreen UI allows the user to perform recording and playback tasks The following two chapters will explain how to use the onscreen UI to perform recording and playback A user s PC must satisfy the following conditions in order to successfully work with the Polycom RSS 4000 s Web UI and play video files
40. Blocking unsolicited incoming traffic makes the RSS less open to attack and increases its level of security When checked the device time will be automatically synchronized with the set time server The administrator must set the location of the time server Clicking on the Synchronize button will synchronize the device time with the time server When unchecked the Polycom RSS Automatically 4000 s device time will be synchronized with the time of the synchronize device local PC by clicking on the Synchronize button time with a time server Time Server Sets the location of the time server It can be a DNS name or an IP address When setting to a DNS name ensure that the configured DNS server is able to resolve the name Time Zone Sets the time zone for the Polycom RSS 4000 system time Sets whether or not SSL authentication encryption is activated for communication between the web server and the users After changing this setting the device must be restarted for the new setting to take effect If the user purchased an activation code with security mode and used HTTPS SSL it to activate the device then this item will be disabled It will not permit the user to turn off the authentication function in order to protect secure web communications After turning on the authentication encryption the SSL certificate on the server must be configured For more detailed information please refer to SSL Configuration
41. Name Description OS Type Version Installation Date KB917734_VvMP10 Windows Media Player 10 11 2006 KB925398_VVMP64 Windows Media Player 6 4 77 2007 KO Window s XP 717 2007 KBS Window s XP Ha DO ows XP Hot windows XP 20041028 160538 114 2006 dl ows XP Hot Windows XP 20041021 090513 11 2006 urity Update fi windows XP 1 117172006 urity Update fi Window s XP MIA Oo istaller windows XP 3 1 11 2006 urity Update fi windows XP 1 11 2006 ecurity Update for Vin P KB896423 Windows XP NIA ecurity Update for Vin P KB896424 Windows XP NIA Security Update for Vin P KB8966883 windows XP NIA Update for Windows XP KBS96727 windows XP Ha KB898461 Update for Windows XP KB898461 Window s XP 1 1141 2006 Back Figure 2 19 Security Updates Table When synchronizing the device s system time with an NTP server the user must set an active NTP server address Since the communication between the device and the NTP server requires a certain time the system time may not be instantly updated Logger Settings 2 16 Polycom RSS 4000 offers a background log backup function The log files are used to troubleshoot the system by the Polycom Certified support experts Clicking on System Configuration gt Logger Settings allows the user to configure the Polycom RSS 4000 system log information the log models generated and the size of the log files In general it s recommend not to modify the default setting of this section unl
42. Polycom RSS 4000 User Guide a2 edia Converter for Polycom R55 rig ad gt 4 Media Converte Open Archive Browse File Detail Next Figure 6 8 Open Archive 2 Click on the Browse File button and select the bit stream file the user wish to convert If the user wishes to view information concerning the file click on the Detail button to call up the interface shown below a Archive Detail Infomation Media Converter archive Name HDXBO00 103_SEP_24 2009 17 53 Create Time 2009 09 24 17 55 31 File Size 297 393 26 bytes Duration 00 09 55 Band width 4096 Video Format 4 264HD Audio Format SIRENZ STEREO 178k H 239 Content No Figure 6 9 Video file details 3 Inthe interface shown in Figure 6 8 click on the Next button to enter the conversion type interface 6 7 Chapter 6 6BAppendix B Polycom RSS Media Tools ez Bedia Converter for Polycom E55 M edia Converte Coversion Type Ce Native Archive Format Transcoding Used by R55 Server MP4 Format i Playback by IPOD QuickTime Previous Net Figure 6 10 Conversion type 4 Select a file conversion type Native Archive Format or MP4 Format 5 After selecting click on the Next button to enter the other conversion option interface at Media Converter for Polycom RSS Media Converte Conversion Option Bandwidth 1920 video Format H 264 7 Rescale main video size cF T Include H 239
43. RSS 4000 User Guide Because the software requires some time to acquire the l frame of the video stream there will be a slight delay between clicking on the Play button or double clicking on a video to the time the video actually starts playing Adjusting Video Window Size Press the right mouse button while viewing the media play window the user will see the setting options vw Sire lx Size ZX Full Screen Statistics Figure 6 6 Adjusting window size e Select Size 1x to revert to the window s original size e Select Size 2x to enlarge the window to twice its original size e Select Full Screen to show a video on the full screen The user can also double click on the media window to view a multicast video on the full screen or move the mouse pointer until it reaches an edge of the window when the adjustment symbol appears drag with the mouse to expand or shrink the window to any desired size Video Statistics The user can view statistical information concerning a multicast video that is currently being received Select Statistics among the options shown in Figure 6 6 and the user will see the statistical information shown in Figure 6 7 including the frame rate and video size Seles Framerate 0 FPS a Pon vi vw Size 3202240 Chapter 6 6BAppendix B Polycom RSS Media Tools Figure 6 7 Statistical information Using Media Converter for Polycom RSS Format conversion E Th
44. after the end of recording before video file are deleted the number of days may be any value in the range of 1 999 If BOTH Back after end of recording and Delete after backup are selected the system will keep the archives for one day instead of removing it immediately for avoiding invisibility of the Archived list If Never Auto Delete is enabled on the video file properties screen please refer to Changing Archive Properties section the video file will not be deleted even if the backup delete strategy allows deletion Clicking on System Configuration gt System Settings in the navigation bar on the left side of the screen allows the user to configure items describe in Table 2 4 2 14 Polycom RSS 4000 User Guide L Turn op Windows Firewall Automatically synchronize device time with atime server Date amp Time on RSS 20095F9R2A 15 23 37 8 Date amp Time op my PC 200949 H2A 15 23 44 8 Synchronize Date amp Time with my DC Synchronize e Enable POLYCOM Stereo Surround Enable AES L Disable Preview C Disable H 323 Playback Enable H 264 Content Save Clear View Security Updates already installed on this device Figure 2 18 System Settings Page Table 2 4 System Settings Details Turn on or turn off the Polycom RSS 4000 system s firewall When it is enabled Windows Firewall blocks all Turn on Windows unsolicited incoming network traffic on all network Firewall connections
45. an also check to see if the software upgrade activation code the user entered was correct Download Media Tools To download the media tools package used with the Polycom RSS 4000 click on the Click Here to Download link in the Media Tools Download area For a description of the media tools please refer to Polycom RSS 4000 Media Tools The system must be connected to the internet in order to achieve the above functionality Device Reset To reset the device click on the Restart button on the Upgrade Reset System page A dialog box will pop up asking you to confirm whether you want to reset the device Select OK and the device resets and a dialog pops up that asks whether to close the current web page Select Cancel and the current web page will not be closed When there is an active H 323 connection the device will not be reset and a warning message will be presented SSL Configuration The Polycom RSS 4000 s web server supports SSL Security Socket Layer protocol After installing the SSL digital certificate on the device the user can establish encrypted communications links between the user end and the server ensuring the security of information transmitted from the web SSL Configuration This page shows the available options for obtaining and installing an SSL certificate on the R554000 Certificate Request Create New Certificate Request View Last Certificate Request
46. at Sort by Video Format After the remote control is used to select a video listed on the Video Playback interface the chosen video will be played If a PIN code has been set for a video the Polycom RSS 4000 will give a voice prompt asking the user to enter the video s PIN code When DTMF tones are used to enter the video s PIN code the entered number will be shown marked with an on the menu interface Press after completing PIN code entry enter a maximum of 8 numbers users do not have to press if 8 digits have been entered If the PIN code has been entered correctly the video will immediately begin playback If the PIN code has been entered incorrectly the Polycom RSS 4000 will play the voice prompt Invalid personal code please try again 4 5 Chapter 4 Onscreen User Interface UI Archive Playback Fast Forward Reverse Stop When playing back a video viewers can use the remote control to operate the fast forward reverse stop functions The Polycom RSS 4000 utilizes the following DTMF tones as convenient video play functions Table 4 2 Description of DTMF key functions Reverses the current video Reverse will stop at the previous l frame The Web UI can be used to set the interval between l frames The Polycom RSS 4000 has a default interval between l frames of one minute the interval can be set as 1 10 minutes Fast forwards the current video Fast forward will stop at the next l
47. ble power supply UPS to protect the Polycom RSS 4000 unit from power surges and voltage spikes and to keep it operating in case of a power failure Table 1 1 Polycom RSS 4000 Hardware Specification Intel Xeon 2 33GHzx2 4GB RAM 500Gx2 Hard disk Disk 1 500GB Disk 2 for mirroring 500GB Form Factor 2U 19 Height 89 mm Width 441 mm Depth 485 mm Gross Weight 19 5 kg Power Supply 700W ATX AC power supply w PFC 1 1 Redundant Power Supply AC Voltage 100 240 VAC 60 50 Hz 10 4 Amps Window XP EK Preparations Obtain the following information from your network administrator e Polycom RSS 4000 unit Subnet Mask and Default Gateway IP addresses e Gatekeeper IP address Prefix and E 164 of the Polycom RSS 4000 1 1 Chapter 1 Polycom RSS 4000 Installation and Preliminary Configuration Unpacking and Installing the Polycom RSS 4000 1 Place the Polycom RSS 4000 unit on a stable flat surface in the selected location not for rack mount Insert each power cord connector into the rear of the unit and connect each to an appropriately rated socket outlet The Polycom RSS 4000 unit is supplied with two power cords BOTH power cords should be connected to the mains power supply during normal operation Connect the LAN cable to LAN 1 port on the rear panel of the Polycom RSS 4000 unit Turn on power switch 8eGeresag0 ei LEE D a
48. cast Player 6 2 Before the user use the Polycom RSS Multicast Player to receive multicasts please make sure that the Polycom RSS 4000 device on the network is multicasting and set the firewall on your PC to allow multicasts Click on Start gt All Programs gt Polycom gt RSS Media tools gt Launch MultiCastPlayer exe to use this tool The software will open two windows the media play window and the multicast file list operating window as Polycom RSS 4000 User Guide shown below Media Window Operating Window gt Polycom RSS Multicast Player Figure 6 1 Multicast Player Receiving Multicast Videos Click on the Settings button in the multicast operating window to change the Polycom RSS Multicast Player s settings as shown below Setting Session Advertise Address 235 0 Session Advertise Port 3001 Cancel Figure 6 2 Setting The user must set the following two options in this interface e Session Advertisement Address Configure the IP address for receiving the multicast file list This address must be the same as the Polycom RSS 4000 s session announcement address e Session Advertisement Port Configure the port number for receiving the multicast file list This port number must be the same as the Polycom RSS 4000 s session announcement port Click on the OK button after completing settings The Polycom RSS Multicast Player will now begin receiving video
49. cess code Quick play using the H 323 menu Use the remote control to select Play by quick code on the Video Playback menu and confirm This will open the quick access code play interface as shown below 4 3 Chapter 4 Onscreen User Interface UI Archive Playback Please enter the code Press LEFT ta erase input Press Zort complete Figure 4 4 Enter the quick access code Use the remote control s number keypad to input a file s quick access code and press when finished If a PIN code has been set for a recording file the system will prompt the user to enter the PIN code after the quick access code has been input If no PIN code has been set the system will immediately begin to play back the file after the quick access code has been entered Quick play with Polycom RSS 4000 registered to a gatekeeper If an endpoint has viewing rights for a video a user can use the remote control s number keypad to input the Polycom RSS 4000 s E 164 alias the video s quick access code to immediately play the file without needing to browse the menu For example if the RSS E 164 alias is 1234 and the desired video file s quick code is 567890 the user could dial 1234567890 to view the video without navigating through menus Quick play with Polycom RSS 4000 not registered to a gatekeeper Call the Polycom RSS 4000 s IP address and input the quick access code in the endpoint s extension field
50. e wvay mono 16kHz pem 16bit Select IVR Message Welcome Message wl English kd OOo e e Figure 2 11 IVR Message setting section Users will hear different IVR messages when operating the Polycom RSS 4000 The user can change the system s IVR messages in the IVR message area on this interface When an IVR file is uploaded to the Polycom RSS 4000 the file name must consist of only alphanumeric characters The file format is PCM 16 bit single channel file with a sampling frequency of 16KHz After changing IVR messages the user can select the corresponding language and click on the play button to the right to listen If the user wish to change the IVR messages first select the corresponding language and then click on the Browse button beneath the drop down list Confirm the path of the file to be changed and click on the Download file button to download the new file After the file has been downloaded play the message to confirm that the file change has been successful Customizing Web user interface logos Web User Interface Logo gif 1003x46 Figure 2 12 Web user interface logo setting section The user can change Web interface logos in the Web user interface logo area of the interface Logo image files must have file names consisting only of alohanumeric characters the file format must be GIF and file size must be 1003 x 46 2 11 Chapter 2 Web User Interface UD 2 12 Clic
51. e Media Converter for Polycom RSS can be used to convert the format of video bit streams in two ways Conversion between source code types This type of conversion is used only to convert the video format and bandwidth of a bit stream When video is recorded in a high resolution format or using high bandwidth it may not be possible to play the recorded video normally on an ordinary endpoint The user may however use the bit stream conversion tool to change the format and bandwidth of the bit stream and enable it to be played by other endpoints The converted bit stream files can only be used by the Polycom RSS 4000 Use the file upload tool Polycom RSS Archive Transfer Manager to upload the files back to the Polycom RSS 4000 Please see Using Polycom RSS 4000Upload for an overview of the file upload tool Conversion to MP4 format Converts to a format that can be directly played on an Pod or by QuickTime Media Converter for Polycom RSS is for changing algorithms H 264 to H 263 etc but does not support asf to wmv conversion Starting file conversion 6 6 Media Converter for Polycom RSS doesn t support converting files with a size of more than 2GB Use the following steps to begin file conversion 1 Click sequentially on Start gt All Programs gt Polycom gt RSS Media Tools gt Launch MWVConverter exe to use the Media Converter for Polycom RSS The interface will be as shown below
52. e file as shown below Milaim Menu R Cor g Vi d ed Recording Roam Change Language Tu el help irifurrricaliur press WO Figure 2 15 Endpoint menu after changing the background image Polycom RSS 4000 User Guide Setting the default endpoint menu language Defaut Endpoint Menu Language Default Endpoint Menu Language English we Apply Figure 2 16 Default endpoint menu language setting section After the endpoint is used to call and establish a connection with the Polycom RSS 4000 the menu screen sent from the Polycom RSS 4000 will appear on the endpoint The default endpoint menu language can be set using the default endpoint menu language area Select on the languages and single click the Apply button to change the endpoint menu language Changes to the menu language will take affect on the next H 323 Connection to the Polycom RSS 4000 5 Archives Backup Delete Click on System Configuration gt Backup Delete Settings in the navigation bar to enter the screen shown below This interface can be used to configure backup and deletion of recorded video files Backup Delete Settings em e Automatic Backup Policy FIP Server Address Po EE Se EE Automatic Backup Frequency Days Start Time oo 00 End Time Automatic Delete Policy Automatic Delete Frequency After Days sw Days SAYE Clear Figure 2 17 Backup deleterious settings screen The user should co
53. ecording involves use of an endpoint or MCU to directly call the Polycom RSS 4000 and establish a connection During single point recording the Polycom RSS 4000 stores the stream of audio and video data from the endpoint or MCU The Polycom RSS 4000 supports recording in the following video formats H 261 H 263 H 264 and the following audio formats G 711A G 711U G 722 G 728 G 722_1C Siren14 Siren 22 Stereo There is an option the user or administrator can check to record the H 239 content at the beginning of each recording When selected the content will be recorded and displayed together with the people video during live streaming or playback Point to point recording occurs when two endpoints call into a pre established Polycom RSS 4000 recording room The Polycom RSS 4000 will store the bit streams from the two endpoints as a file The endpoints can each view the images from the two participating endpoints When only one endpoint enters a recording room and begins recording the endpoint will only view its own loopback image Point to point recording also supports H 239 dual stream recording 2 27 Chapter 2 Web User Interface UD The Polycom RSS 4000 supports H 239 only To record the proprietary People Content standard utilize a Polycom MGC to transcode the proprietary content to H 239 Click on Recording Settings in the navigation bar on the left side of the page and make settings on
54. ed endpoint is a member of that group the video will be included in the available Play Video list Please see Viewing rights settings for more information on video viewing rights Use the remote control to select the desired video from the Archive List Information concerning the highlighted video file will be displayed below the list including the video protocol quick access code and name of the device storing the file If the video can be previewed you will see a preview of the video highlighted by the cursor in the small preview window in the lower right corner of the screen Play Video r m dg Ge vn CES EE FAUS HDX 114 SEP 21 2009 17 35 H 263 04 31 Code 200135 Semer ASE Figure 4 2 Video information and preview Videos on the Polycom RSS 4000 Archive List can be previewed if they meet the following five conditions e The archives were recorded in CIF resolution or lower e The video file is stored on a Polycom RSS 4000 the endpoint is connected to e The video file preview function has been enabled in the Polycom RSS 4000 settings Please refer to System settings concerning the preview function e The highlighted file s video algorithm is supported on the endpoint e The number of current H 323 playback connections does not exceed 15 Highlight a video and select it the chosen video will be played back When playing back the user can use the 3 or any FECC arrow buttons on the remote
55. eived for 30 consecutive seconds during the recording process the Polycom RSS 4000 will terminate the connection Live Streaming When the Live streaming option is selected the RSS can allow web users to view the bit stream while a non 720p 50 60 fps or 1080p video is being recorded The RSS will decode the audio video bit stream sent from the endpoint and will convert it in real time to a WMV format that can be played on a PC The Polycom RSS 4000 s Web Interface can be used to initiate playback of the video as shown below Click on the button on the Live Streaming menu to view the video in real time E KE System Information Play Name Start Time System Configuration CF Ac yu_san_04_2008_1 7 34 0104 2008 17 34 12 Account Management Recording Setting Archives Live Streaming Figure 3 6 Streaming a video Immediate Recording When an endpoint s immediate recording function has been enabled the Polycom RSS 4000 will automatically start a recording if recording resources are available when that endpoint calls into the Polycom RSS 4000 This function ensures that the user of this endpoint will not be prompted with onscreen menus To enable an immediate recording the user must have Administrator privileges to the Polycom RSS 4000 Enter the Account management gt Endpoints page of the Web management interface If the desired endpoint is not in the list click New to add
56. er 11st 6 2 Receiving Multicast Videos lt 1111ttcrttrittstetiette tte teeenes 6 3 Playing Multicast Videos et 6 4 Adjusting Video Window Size iriver SE NEE 65 Using Media Converter for Polycom RSS 1 11rsrte rte tte 6 6 ci EE 6 6 Starting file conversion eeen erteten 6 6 Using Polycom RSS 4000 Upload ee 6 10 GT neriie Aran a ee ee ee 6 10 Starting File Upload ee 6 12 Pausing File Upload eeen etenen 6 13 Stopping File Upload r1vvrscrrcrrcresres etter tere ee eens 6 13 Cancelling File Upload e 6 13 Appendix C Regulatory Notices e 7 14 iii Preface This User Guide provides system operation and setup information for users and administrators of the Polycom RSS 4000 system The Polycom RSS 4000 is a network server that enables users to easily record stream and archive media content It supports recording and archiving of high definition video content processing of streaming media and H 323 playback It is an important component of Polycom s peer to peer video communications product series The Polycom RSS 4000 can be fully integrated with other Polycom products Such as the Polycom RMX 2000 and Polycom HDxXs and is compatible with devices supporting the H 323 standard Polycom RSS 4000 uses easily remembered DTMF commands and Far End Camera Controls to start stop and pause recording employ many other recording options and perform H 323 playback The device can produce superior recordings of mul
57. ess instructed by the Polycom certified support expert Polycom RSS 4000 User Guide Logger setings Logger Module System Debug RAS Debug O51 Debug H JA Debug RTF Debug Create Mewe Log File Daily Maximum Log File Size Du o d G om Si 4 W ll ao ch TA r Save Clear View Log files created on this device Figure 2 20 Logger Settings Page Managing Log Files For log files already created by the device Polycom RSS 4000 offers a function to manage these log files In the page shown above click on the View Log Files Created on this Device link on the bottom of the page and enter the View Log Files Table page as shown below Log Files Delete Jooo0r0000000 8 Log File 2007_12_16_36 log 2007_12_16_39 log 2007_12_23_00 log 2007_12_23_01 log 2007_12_23_02 log 2007 _12_23_03 log 2007_12_23_04 log 2007_12_23_00 log 2007_12_23_01 log 2007_12_23_02 log 2007_12_23_03 log nny 49 99 Md lan Figure 2 21 Log Files Creation Date Time 2007 12 22 06 41 42 2007 12 22 23 21 12 2007 12 23 00 00 02 2007 12 23 14 36 12 2007 12 24 05 16 42 2007 12 24 16 56 39 2007 12 25 05 36 29 2007 12 25 09 49 00 2007 12 25 09 49 00 2007 12 25 09 49 00 2007 12 25 09 49 00 nny 490 922 Andaman File Size KB 2048 89 2046 2048 2049 2046 1034 2058 2059 2059 2058 d In this page the user can view the information and content of log files and also download and delete
58. ew of Interface Areas 6 10 Click sequentially on the Start gt All Programs gt Polycom gt RSS Media Tools gt Launch AsfUpload to use Polycom RSS Archive Transfer Manager The interface will now be as shown below ez Polycom RSS Archive Transfer Manager Current Transfer List Status FileName rection O Cancel Selected Item Infomation Archive Name Create Time File Size Duration Bandwidth Audio Format Video Format H 239 Content Progress Figure 6 14 Polycom RSS Archive Transfer Manager Software interface Figure 6 14 shows five numbered functional areas of the Polycom RSS Archive Transfer Manager software interface e Area 1 Current Transfer List displays a list of bit stream files to be uploaded Polycom RSS 4000 User Guide to the Polycom RSS 4000 Information shown in this list includes Status File Name and Direction Status indicates the file s upload status which may be pending transferring pause stop canceled or done File Name shows the file s full pathname on the current computer shows the percentage of the file uploaded 100 will be shown after the file has been successfully uploaded Direction shows the file transfer direction upload will be shown in this spot If the user wish to delete any file in this list he can use the mouse to select the file and press the Delete key on the keyboard he can also highlight the file press the right mouse bu
59. frame The Web UI can be used to set the interval between l frames The Polycom RSS 4000 has a default interval between l frames of one minute the interval can be set from 1 10 minutes Quickly jumps through video playback from 0 to 90 play time positions after jumping the video will start to play from the nearest l frame For example the DTMF tone 7 will jump 70 of the way through the video file Choose Language for Endpoint Menu Use the remote control to select Change Language on the main menu interface and confirm to enter the menu language selection interface as shown below Change Language RH Ie AAG Espa ol Figure 4 6 Changing the menu language The interface will jump back to the main menu after a language selection has been made and the selected language will be the set language 4 6 A Appendix A Terminal Setting and User Commands The Polycom RSS 4000 supports command settings for the configuration of equipment and troubleshooting There are two ways of using commands to configure settings one is to connect to the Polycom RSS 4000 s serial port and use an emulation program like Hyperterminal the other is to use telnet The format of commands is the same in both cases The following explains how to use commands to perform settings with hyperterminal commands only but the commands in telnet work the same way Hyperterminal Parameters Logging in e Port COM1 confirm on
60. g Link function to initiate a recording connection with the Polycom RSS 4000 and record MGC conferences or add the RSS as a participant in an RMX conference Before using an MCU to perform recording you must first set Recording Link parameters and the address of the Polycom RSS 4000 server on the MGC The MGC will then establish a connection to the desired Polycom RSS 4000 when a conference is started Depending on the MCU s settings Polycom RSS 4000 can support two types of recording methods Automatically activated conference recordings or recordings initiated by MCU operators and conference chairperson participants The Polycom RSS 4000 records the audio video bit streams transmitted by the MCU It should be noted that when MCUs are used to perform H 239 dual stream recording the participating MCUs must support H 239 and that function must be enabled The RMX supports only H 239 so this is not a concern for recording RMX conferences Other devices like the MGC and many Polycom endpoints support both H 239 and the proprietary People Content standard In these cases ensure that the device has H 239 enabled as the RSS cannot record the proprietary People Content protocol When an MGC RMxX is used to perform a recording the resulting files will be named according to the following rule the MCU s Recorded Conference Name Recording time stamp Date amp Time the conference name in the MGC RMxX settings For in
61. gs Details When checked the device multicasts the currently recording video At this time you can use the Polycom RSS 4000 Multicast Player to receive to view the multicast video When it is unchecked the device does not multicast the currently recording video Enable multicast for recording sessions Session Advertisement Through this address users can view the list of all videos Address currently being multicast Session Advertisement Sets the port used by the video list sent by the Polycom Port RSS 4000 device with a range between 3000 and 3999 Media Destination Sets the multicast address used by the video s audio and 2 34 Polycom RSS 4000 User Guide video sent by the Polycom RSS 4000 device Sets the port used by the video sent by the Polycom Media Base Port RSS 4000 device with a range between 4000 and 65000 Archives Multicast To multicast one archive existing 1 Click Archives gt Archives in the navigation bar on the left of page and then select an existing archive in the list in Archives page 2 Right click the corresponding Play button and then choose Start Multicast of this Video 3 After refreshing the web page the user will see the name of this video turned red indicating that this video is being multicast Now this multicast video can be received using the reception tool Polycom RSS 4000 Multicast Player as shown in Figure 2 38 For details abou
62. he far left and the one on the far right are used to return to the first page or jump to the last page respectively The two middle buttons go to the previous page and the next page respectively To jump to any page enter a page number into the blank field on the right and then click the button H 323 Connection Status Display The recording status of the endpoint currently connected to the Polycom RSS 4000 can be displayed in real time on the bottom of the web page as shown below Recording control and status display can be done for the connections that show the H 323 connection status as connected POLYCOM RSS 4000 COPYRIGHT 2005 POLYCOM INC ALL RIGHTS RESERVED k System Management Product Information System Information System Name Polycom Recording Streaming Server System Configuration Product Type RSS 4000 Account Management Recording Setting Version 0 0 001 618 Build Sep 10 2009 09 40 33 Archives Maximum H 323 Connections 15 Live Streaming Maximum Archive Viewers 200 Maximum Recording Sessions 15 Activation Status Activated Multicast mY Encryption D HD Live Streaming PY IP Address H 323 Alias Connection Time Recording Room Status Packet Loss Audio Video H 239 Figure 2 45 H 323 Connection Status Display Area With the control buttons the user can initiate recording on the selected H 323 connection After the connection
63. hown below Add Room Recording Room Name Recording Room Number Video Protocol H 264 Di Rate 384 i el Kbps Option oO Record my PC content if H 239 is supported by the endpoints Forward Backward interval 1 yl Min Al Live Streaming Access Rights Please select group of endpoints that can join the recording room Allow All O Group List Group List Add gt Remove All lt lt Viewing Rights Please select the group of endpoints users which can view the recording Oben All Allow All O Group List Group List Add gt Figure 2 35 Point to point Recording Room Settings 2 31 Chapter 2 Web User Interface UD 2 32 On this page the administrator can configure the settings for recording room name recording room number video protocol and recording room rate Recording Room Name This is used to identify the recording room Any combination of letters or numbers that does not exceed 32 characters can be entered Recording Room Number This is used to identify the recording room s E 164 number Only numbers can be entered with a maximum of 16 characters When the endpoint and Polycom RSS 4000 are both registered with GK the endpoint can directly dial the recording room by dialing RSS E 164 Number Recording Room E 164 Number Video Protocol This defines the recording room s video protocol which
64. ile ta download Po eerie Media Toolkits updatedoywnload Please download new media toolkits from POLYCOM website Click here to downoload System Reset Shutdown Figure 2 22 Upgrade Reset System To upgrade the system software version click the License Agreement link in the Software Download section if the user agrees with the terms after read them choose the checkbox indicated agreement and then the browse button will be activated for uploading the upgrade file Click the button and then choose the local upgrade file click the Download File button to upgrade the system software After clicking the Download File button to upload the upgrade package a prompt box will immediately pop up asking the user to reboot the system However the user should wait for about 5 minutes until the upload process is completed and then click the Restart button to reboot the system If the upload is not complete a warning box will pop up and will not allow reboot After the software has been successfully upgraded the device s software version should be the same as the software version of the upgrade package 2 18 Polycom RSS 4000 User Guide If the software version information did not change it means the software upgrade was not successful In that case enter the Product Information page to check that the software currently running on the device meets the minimum version required by the upgrade package In addition the user c
65. ing If the user wishes to stream the content of a recording room conference without recording select Streaming without recording This is the same as the single point recording streaming function Specific instructions are given in the section Live streaming Leaving a Recording Room Select Leave the recording room from the Recording room menu The endpoint will leave the point to point conference and return to the main menu 4 Onscreen User Interface UI Archive Playback After a video has been recorded it is stored separately in two formats as a raw H 323 bit stream for H 323 playback and in WMV format for Web archive view An H 323 endpoint can play back a video stored as a raw bit stream by calling the Polycom RSS 4000 Polycom RSS 4000 can support a maximum of 15 simultaneous H 323 playback connections Use the endpoint remote control and Far End Camera Control to select Play Video on the main menu This opens the Play Video menu as shown below Play Video Play by quick code Archive sort options Figure 4 1 Play Video menu 4 1 Chapter 4 Onscreen User Interface UI Archive Playback Video Viewing Rights Select Archive List from the Play Video menu This opens the interface shown in Figure 4 2 which displays a list of the videos that the endpoint can view When the Viewing rights option of archive is set to Allow all or if set to Group list and the connect
66. ing Archive Properties e eeenenenenener ee 9 39 Playing Back Archives via the Web 9 40 Downloading Archives stiri ie 9 40 e d E 9 4 Deleting Archives 10i iri tities 9 4 Go to Archive Pages oeecevevececececereeereetnnn 9 42 H 323 Connection Status Display e eeesecenen eneee 9 42 Onscreen User Interface Ul Conference Recording 3 1 TE Ce ce ene eee er er ee 3 9 Start Recording sive etter teeter testes 3 4 Live Streaming EE Se Immediate Recording e a5 Pie ite Nisin E oe ae a ee es ieee ose 3 6 Using a Polycom MCU for Single Point Recording ee 3 7 Point to Point Recording e 3 7 Entering a Recording Room s eis 3 7 Streaming without Recording 1ivcitiettees 3 9 Leaving a Recording Room srr eiee 3 9 Onscreen User Interface Ul Archive Playback 4 1 Video Viewing Rights vrivtisctcicrirtr titer tees 4 9 Quick Access Codes for Archive Playback e 4 3 Sorting Archives ee 4 4 EE e DE 4 5 Fast Forward Reverse Stop tivities seer tees teres 4 6 Choose Language for Endpoint Menu svt 4 6 Appendix A Terminal Setting and User Commande 5 1 Hyperterminal Parameters 11t11s11stiicerseeteeie etter tte etree 54 Logging im EE 5 1 Cir GC in aa EE 5 2 Appendix B Polycom RSS Media Tools 6 1 ii Polycom RSS 4000 User Guide Accessing and Installing Polycom RSS Media Tools 6 2 Uninstalling Polycom RSS Media Tools 6 2 Operating Environment 1111 teeter errr 6 2 Using Polycom RSS Multicast Play
67. ing the system Close supervision is necessary when the system is used by or near children Do not leave unattended while in use Only use electrical extension cords with a current rating at least equal to that of the system Always disconnect the system from power before cleaning and servicing and when not in use Do not spray liquids directly onto the system when cleaning Always apply the liquid first to a static free cloth Do not immerse the system in any liquid or place any liquids on it Do not disassemble this system To reduce the risk of shock and to maintain the warranty on the system a qualified technician must perform service or repair work Connect this appliance to a grounded outlet Only connect the system to surge protected power outlets Keep ventilation openings free of any obstructions If the system or any accessories are installed in an enclosed space such as a cabinet ensure that the air temperature in the enclosure does not exceed 40 C 104 F You may need to provide forced cooling to keep the equipment within its operating temperature range Do not use this product near water Avoid using this product during an electrical storm There may be a remote risk of electric shock from lighting SAVE THESE INSTRUCTIONS Regulatory Notices USA and Canadian Regulatory Notices This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la nor
68. k on the Browse button in this area confirm the path of the file to be changed and click on the Download file button to download the new file After the file has been downloaded successfully the system s logos will be replaced with the new logos Customizing the login screen welcome message Login Screen Welcome Message Figure 2 13 Welcome Message setting section The user can change the login interface welcome message in the Login screen welcome message area of the interface Enter the text of the new welcome message in the Login screen welcome message input box and select the system software language version Click on the Apply button to change the Web login screen welcome message Customizing the endpoint menu background Endpoint Menu Background bmp 24bit uncompressed 352x288 or 352x240 Figure 2 14 Endpoint menu background setting section The user can change the endpoint menu background image in the Endpoint menu background area of the interface Endpoint menu background image files must have names consisting only of alphanumeric characters images must be in bmp format and must have a resolution of SIF 852 x 240 or CIF 352 x 288 Click on the Browse button in this area confirm the path of the file to be changed and click on the Download file button to download the new file After the file has been downloaded successfully the endpoint menu background will be replaced with the downloaded imag
69. l Indicates that videos generated by single point recording cannot be played back by any endpoint or non administrator user Groups members of the recording endpoint MCU Indicates that only endpoints listed as members of groups defined in recording rights can view the video and other endpoints or users cannot view the video through the web interface and they also cannot play it back After setting the previous settings click the Save button to save all the settings that were made Before clicking the Save button clicking Clear will cancel all settings that were previously made on this page Point to point Recording Settings Click on Recording Setting gt Point to Point Settings to enter the Point to point recording page Here the administrator can configure settings for point to point recording These settings will be used when endpoints dial and connect to the Polycom RSS 4000 and enter the recording room to start point to point recording This will be done according to preset 2 30 Polycom RSS 4000 User Guide parameters In the Point to Point Settings page the administrator can set recording room name recording room number recording room protocol and recording room rate as well as whether nor not to record H 239 dual video request I frame intervals during the recording process whether or not to stream the video and recording rights and viewing rights On the Point to Point Settings page
70. me NMB 003 du Canada This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates 7 14 Polycom RSS 4000 User Guide Regulatory Notices uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense In accordance with part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment EU Regulatory Notices This Polycom RSS 4000 has been marked with the CE mark This mark indicates compliance with EEC Directives 2006 95 EC and 2004 108 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270
71. n E a DTN r Baies EE a moes a A nr eee i s La D Figure 1 2 Connecting cables Plug Acts as Disconnect Device The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible In order to fully isolate the equipment then both power cords should be disconnected otherwise the system will remain energized Initial Polycom RSS 4000 IP Configuration The system is shipped with a default IP address IP Address 192 168 1 254 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 1 2 There are two ways to change the initial IP address of the system Via a cross over LAN cable Via a RS232 or Telnet Console Changing the initial IP address via a cross over LAN cable 1 Connect a cross over LAN cable to LAN 1 port on the rear panel of the Polycom RSS 4000 unit Configure your PC to the same segment of the Polycom RSS 4000 For example set the IP address as that shown below Polycom RSS 4000 User Guide Internet Protocol TCP IP Properties You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP automatically Use the following IP address 192 168 1 253 Figure 1 3 IP Address Settings 3 Open the internet explorer and browse to http 192 168 1 254 4 Login to the system
72. nfigure a FTP server in where he would like back up the archives to The configurations include the FTP Server Address Login ID Password and Directory 2 13 Chapter 2 Web User Interface UD Backup Settings Policies There are three options with regard to automatic backup frequency Never backup Video files will not be backed up to the FTP server if this is selected Backup after end of recording Video files will be immediately backed up to the FTP server if this is selected Backup after a specified number of days Video files will be backed up to the FTP server at a configured frequency if this option is selected The backup time must be set Specify the number of days after recording and the backup start time on that day The number of days may be any value in the range of 1 999 and any time may be set from 0 00 to 23 00 the backup end time must be later than the backup start time The file names of archives that have been backed up will be displayed in pink in the archive list Deletion Policies There are three possible deletion policies that can be selected System Settings Never delete Video files will be stored indefinitely on the Polycom RSS 4000 s hard drive when this option has been selected Delete after backup Video files will be immediately deleted after being sent to the backup server when this option has been selected Delete after a specified number of days Sets the number of days
73. ng or clerical errors Information in this document is subject to change without notice Table of Contents PLOPACE woncccccceeseeeceececeseeneececeeseeenseceseeseenseeeeceesenanseceeeesenenseseeeeesenaneess Polycom RSS 4000 Installation and Preliminary ile ict Re Ce ee ee 1 1 General Safety Precautions E 1 1 Preparations EE 1 1 Unpacking and Installing the Polycom RSS AO 1 2 Initial Polycom RSS 4000 IP Configuration re 1 2 Web User Interface UD 2 1 Logging into Polycom RSS 4000 via the Web 2 2 Polycom RSS 4000 Web UI Main screen 2 3 System Information EE 9 3 Prec ee EE 2 3 System Usage e 9 5 E E ET 9 6 System Configuration EE 9 8 IP Address Settings EE 9 8 Gatekeeper Settings EE 9 9 Eege 2 10 Archives Backup Delete eeeeeeeeeeeeerrerretete tereent 9 13 System Bettingen 9 14 Logger Settings EE 2 16 Upgrade Reset System E 2 18 SSL Configuration EE 2 19 Account Management e 2 21 Endpoint Management e 2 21 User Management EE 2 23 Group Management 1111s iti e ene 2 24 Active Directory Settings e 2 26 Recording Settings EE 2 27 Single Point Recording Settings vivre 2 28 Point to point Recording Settings et 2 30 Dial Out and Record Through the Web 2 33 Multicast Settings EE 2 34 Streaming Settings EE 2 36 Table of Contents Managing Recording Files rite eee 9 37 Viewing Archive Properties 111 rte 9 38 Looking Up Archives eeesenenenecenereereeertenn 9 38 Sorting Archives lt 1ti tiene 9 39 Chang
74. nter the Polycom Resource login page 3 Signin with your registered email account and password If you are a new user register for an account first 4 Goto Service amp Support gt Product Activation gt Single Product Activation 5 Input the License Number and the Serial Number and click Submit to generate the Key Code You can get the License Number and the Serial Number from the printed document shipped with your device Single Product Activation Please enter the License Number and the Serial Number of your product to generate a Key Code To retrieve a previously enabled Key Code please enter the product s serial number and leave the License Number blank License Number Serial Number Figure 2 6 Single Product Activation 6 Enter the generated Key Code in the field shown in Figure 2 5 and click Save Following successful activation the Activation status property in Product Information page will display Activated If you also purchase the multicast function AES function or HD live streaming function a will appear in the Multicast Encryption or HD Live Streaming properties sections as shown below Product Information System Mame Polycom Recording Streaming Server Product Type 4000 Version 5 0 0 001 593 Build Aug 26 2009 09 26 21 Maximum H 2773 Connections 15 Maximum Archive Viewers 200 Maximum Recording sessions 15 Activation Status Activated Multicast af Encryption af
75. nter to implement this operation ClearArchives Please input administrator s password to continue Enter the correct administrator password after the prompt and press Enter the system will start to delete all video files on the Polycom RSS 4000 The following information will be shown after all files have been successfully deleted Clear all archives command send out OK Shutdown This command is used to shut down the operation system of Polycom RSS 4000 Enter shutdown after the prompt and press Enter to implement this operation shutdown Ame you Sure to Saute down system lv koe yes Neton mo The system displays the prompt to confirm the operation enter Y to continue or enter N to cancel To restart the Polycom RSS 4000 system after being shut down turn off the power first and wait for at least 2 minutes and then turn on the power to start up the device Imageversion This command is used to view the version information of current image file Input imageversion after the prompt and press Enter to implement this operation imageversion Current image version 0Q ResetConfig Enter ResetConfig after the prompt and press Enter to restore the Polycom RSS 4000 s default configuration Please enter the administrator password now ResetConfig Polycom RSS 4000 User Guide Please input administrator s password to Continue Enter the correct admini
76. oints Page Add Endpoints Click on the New button on the Endpoint Management page and it will go to the Add Endpoint page as shown 2 21 Chapter 2 Web User Interface UD Endpoint Properties LJ Enable Immediate Recording Figure 2 27 Add Endpoint Table 2 5 Details of Endpoint Configuration Items Enter the name to identify the endpoint The user can enter any combination of letters or numbers but the length cannot exceed 32 characters Enter the endpoint s IP address E 164 optional Enter the endpoint s E 164 number registered to GK H 323 ID optional Enter the endpoint s H 323 ID registered to GK Recording will start automatically when the Polycom RSS 4000 receives a call from this endpoint s configured Enable Immediate IP address Use this setting to allow specific endpoints to Recording bypass all Onscreen menus and begin recording immediately upon connection to the Polycom RSS 4000 When adding an endpoint name duplication is not permitted Name and IP address are required fields BS The maximum number of endpoints that can be added is 200 Edit Endpoint Properties For existing endpoints the user can click the endpoint properties icon HS to edit their properties Endpoint names cannot be edited Delete Endpoint To delete an endpoint on the Endpoints page after selecting this endpoint s corresponding check box click the Delete button The user can select one endpoint
77. omatically call the PC s Windows Media Player software to play the video When playing a video if the user selects another video to view the first video will immediately stop playing Click on Archives Playback in the navigation bar and click the Play icon for the video to be viewed from the Archive List to play it by the Windows Media Player embedded on the right side The embedded player supports full screen display so the user can click the full screen switch button or double click the play window to switch between the full screen and the normal screen When playing a video if the user selects another video to view or enter other page the first video will immediately stop playing Only the IE browser is supported 720p 50 60 fps 1080p video or the dual videos to be converted at full frame rate after recording cannot be played until they are completely converted At this time moving the cursor over the corresponding video e Play button will cause a message giving the progress of the conversion to appear To see an updated progress message refresh the web page Downloading Archives 2 40 A right click on the Play button for the target file allows the user to E Mail Link Polycom RSS 4000 User Guide download the archive The user can select Download WMV format archive or Download Native format archive The archive is in WMV format and can be directly played by the Windows Media Player
78. on The user can now only use the serial port to perform system setting tasks EE oN Set Telnet ON ok Entering telnet off disables the Polycom RSS 4000 s telnet function The user can now only use the serial port to perform system setting tasks 1 rel mew Ott Set Telnet OFF ok FTP settings Enter ftp on or ftp off after the prompt and press Enter to enable or disable the FTP function Entering ftp on enables the Polycom RSS 4000 s FTP functions Those users defined on the Polycom RSS 4000 can now use the FTP protocol to download video files on the device ftp on Ftp service enabled You need restart media service to make it alae Entering ftp off disables the FTP function He prise Or Ons Ftp service disabled You need restart media service to make it EE Cleankey This command is used to inactivate the Polycom RSS 4000 Enter Chapter 5 Appendix A Terminal Setting and User Commands 5 4 cleankey after the prompt and press Enter to remove the existing activation key code cleankey Are you sure to clean activation key WARNING RSS will be inactivated after this operation EE 2 EE yes NM ior mo The system displays the prompt to confirm the operation enter Y to continue or enter N to cancel ClearArchives This command is used to delete all video files on the Polycom RSS 4000 Enter ClearArchives after the prompt and press E
79. on the Start button and file upload will begin immediately 3 If there are multiple files on the list of files to be uploaded the system will upload the files in sequence 4 After files have been successfully uploaded the file status will show Done You can click on the Close button to close the program after all files have been uploaded or can also select more files to upload The same bit stream file can be uploaded only once Pausing File Upload You can click on the Pause button when files are being uploaded to temporarily pause the upload process the Pause button will now appear as Resume Click on the Resume button to cancel the pause and resume the upload Stopping File Upload You can click on the Stop button when files are being uploaded to stop the current upload The system will save the already uploaded portion of the file after a file upload has been stopped When the upload is restarted the system will only upload the part of the file not uploaded on the previous occasion Cancelling File Upload You can click on the Cancel button to cancel the current file upload The system will delete the already uploaded portion of the file after a file upload has been cancelled The system will restart if the file is uploaded again Chapter 6 6BAppendix B Polycom RSS Media Tools Appendix C Regulatory Notices Important Safeguards Read and understand the following instructions before us
80. onfiguration gt Upgrade Reset System screen using the Web UI click on the Click here to download link to download the media tool pack Follow the on screen instructions to complete software installation Following successful installation the three tools will be installed on your PC Shortcuts to the installation programs for these tools can be found on the Start gt All Programs gt polycom gt RSS Media Tools menu Single click on the shortcuts to open these software tools Uninstalling Polycom RSS Media Tools Either of the following two methods can be used to uninstall the Polycom RSS 4000 s media tools e Open the Control Panel and click on Add or Remove Programs Select Polycom RSS Media Tools from the list of programs and click on the Remove button to uninstall the three tools e Click on the uninstall shortcuts for any of the programs from the Start gt All Programs gt Polycom gt RSS Media Tools menu to immediately uninstall the software Operating Environment The operating environment for the three Polycom RSS 4000 software tools must satisfy the following requirements e CPU at least 1 5GHz or high resolution 2G e Memory at least 512M e Video Card at least 32M e Operating System at least Windows 2000 XP Vista The users PC must have at least 1G memory if he use the Media Converter for Polycom RSS to convert the format of a high definition video bit stream Using Polycom RSS Multi
81. plays that the Polycom RSS 4000 can support simultaneous recording by 15 endpoints This implies that it can support 15 single point recording sessions Maximum Recording Sessions Displays whether the Polycom RSS 4000 has been activated This field will show Not activated when the device has not been activated after a software upgrade Activation Status and will otherwise show Activated Only an activated Polycom RSS 4000 can perform normal recording Please refer to the Product activation section for detailed information concerning activation Displays whether the multicast function is activated When Multicast l ae the multicast module is activated is displayed Polycom RSS 4000 User Guide Configure multicast parameters in the Recording parameters gt multicast settings page See multicast settings for details When not activated Li le displayed To use the multicast function acquire a multicast activated product key code Steps for activating the multicast function are the same as those for new device activation Please refer to the Product activation section for further information Displays whether the AES encryption function is activated When the encryption function is activated Af will be Encryption displayed here otherwise will be displayed For more information about AES encryption please refer to the System Settings Displays whether the 720p live streaming function is activated
82. r levels to choose from Ordinary A normal user can only view saved videos live streaming and their own account information They can only edit the full name password and e mail They User Level cannot view or configure other configuration pages Administrator Has privileges to view and configure all web pages Note There is a super administrators User name POLYCOM Password POLYCOM by default on the 2 23 Chapter 2 Web User Interface UD system and the user has all privileges and cannot be deleted However the password can be changed Enter a valid e mail address The length cannot exceed 64 characters For future use This option can only be changed for ordinary user level by Administrator When enabled Ordinary users cannot change their own user password User cannot change account information User names must be unique they cannot be duplicated Items marked with an asterisk are required fields Multiple users are permitted to login and use the same user name simultaneously 200 users in total can be added for both administrator and ordinary users The maximum number of concurrent logins of the Web UI is 200 Edit User Properties The user can click this user properties icon L to edit user properties for existing users Delete User To delete a user on the Users page select the user and then click the Delete button The user can select one user or multiple users for deletion The user
83. s available There are two levels of recording rights settings allowing all endpoints to do recording and only allowing endpoints listed in groups to do recording The default setting is allowing all endpoints to do recording e Allow All When this is selected all endpoints that have established a connection to Polycom RSS 4000 can begin recording when there are 2 29 Chapter 2 Web User Interface UD recording resources available Group List When this is selected only endpoints that are in selected groups can start to record To set up groups with recording rights the group must be selected from the list and then the Add or Add All button must be clicked to add these to the rights list on the right side When selecting groups to join the list the user can use the Ctrl and Shift keys on the keyboard to select multiple groups at the same time The user can also use this method to delete groups from the list When endpoints without recording rights start to record the endpoint s menu will show You have no record privilege as shown below Record ideo Figure 2 33 You have no record privilege Message Viewing Rights Settings This is used to set whether or not endpoints are allowed to view recorded videos during playback There are three levels of viewing rights settings Allow All Indicates that videos generated by single point recording can be played back by any endpoint or user Deny Al
84. s available recording starts immediately there is no need to change additional settings on the endpoint other than answering the call After dialing and establishing a connection through the web if there are no recording resources available on the Polycom RSS 4000 then the connection will terminate after 40 seconds The settings for Recording Options and Viewing Rights are the same as those on the Single Point Recording page This information will not be repeated here For more details please refer to Single Point Recording Settings Multicast Settings Configuring the Polycom RSS 4000 Multicast function will enable a group of PC within the same subnet as Polycom RSS 4000 or accessible via router simultaneously view the video stored on Polycom RSS 4000 or being streamed Click on Recording Setting gt Multicast Settings in the navigation bar on the left side of the page and the user can set information related to video multicasting If the multicast function of the device is not enabled all of the options on this page will be disabled Multicast Settings Enable multicast for recording sessions Mote The RSS Multicast Player is required to view the multicast recording session Caa Le Loi Session Advertisement Address 235 0 0 2 Session Advertisement Port S001 Media Destination Address Media Base Port 4001 Figure 2 37 Multicast Settings Page Table 2 8 Multicast Settin
85. s from the specified multicast channels within 45 seconds A list of received multicast videos will be shown in the multicast operating window as shown below Chapter 6 6BAppendix B Polycom RSS Media Tools gt Polycom RSS Multicast Player H gt HDX8000 103_SEP_24 2009_17 53 Server Name RSS Server IP Address 172 21 103 58 Play Settings voume Figure 6 3 List of received video files Playing Multicast Videos 6 4 Use the mouse to select a video from the list shown in Figure 6 3 and single click the Play button to play the selected video as shown below Soa Polycom RSS Multicast Player H gt HDX8000 103_SEP_24 2009_17 53 EE IP Address 172 21 103 58 pray See Figure 6 4 Playing a video file The user can also double click on a video in the list to play that video Click on the Stop button to stop playing a video as shown below gt Polycom RSS Multicast Player 5 A RSS Server P viewstation 399_AUG_06_2007_15 19 Session Name viewstation 399_AUG_06_2007_15 19 Start Time 2007 08 06 15 19 22 Bandwidth 768 Audio Type G 722 1c 48K Audio Port 4006 Video Type H 264 Video Port 4007 H 239 Content No and Port 4008 Settings voume Mute Figure 6 5 Stop an archive When selecting a device or a video using the mouse detailed information concerning the selected device or video will be shown on the right side of the window Polycom
86. s page displays product information system usage and activation status Product Information Click on Product Information to view the Polycom RSS 4000 s system name product type version maximum H 323 connections maximum archive viewers maximum recording sessions and activation status as shown below 2 3 Chapter 2 Web User Interface UD 2 4 Product Information System Mame Polycom Recording Streaming Server Product Type 4000 Version 5 0 0 001 593 Build Aug 26 2009 09 26 21 Maximum H 2273 Connections 15 Maximum Archive Viewers 200 Maximum Recording Sessions 15 Activation Status Activated Multicast 4 Encryption aw HD Live Streaming af Figure 2 3 Product Information Page Table 2 1 Product Information Details Displays the current Polycom RSS 4000 device name Product type Displays the video server type Displays the current version and distribution date Maximum H 323 Displays that the Polycom RSS 4000 can support a Connections maximum of 15 H 323 playback connections Displays that the Polycom RSS 4000 can support a maximum of 200 users simultaneously connected to Web Ul to play videos If the playback was recorded at the rate of Maximum Archive 128k 1024k It supports 200 simultaneous archived viewers playbacks 1024k 2048k It supports 100 simultaneous archived playbacks 2048k 4096k It supports 50 simultaneous archived playbacks Dis
87. screen User Interface UI Conference Recording 3 8 recording rooms configured on the Polycom RSS 4000 Recording Room Default Point to Point without H239 0 2 ewq 0 2 H 264 384K ff 0 2 H 264 384K Figure 3 9 Configured Recording Rooms From the Recording room interface the user can view the names of all the conferences that have been established the number of endpoints currently connected to each conference and each conference s configured bandwidth and video protocol Select the conference to join When only one endpoint is connected that endpoint will present loopback image after joining the conference When a second endpoint joins the conference both participants will be shown two images processed by Polycom RSS 4000 depicting each of the two connected endpoints Pressing any direction key on an endpoint remote control will display the main Recording Room menu as shown below Recording Room Leave the Recording Room streaming without recording Figure 3 10 Start recording menu The Start Recording option cannot be selected if an endpoint does not support the video algorithm defined for the recording room For example if the recording room is configured for H 264 and endpoint that does not support H 264 cannot use the Start Recording option for that room After selecting Start Recording the user will hear the IVR message Conference Recording has started and see a volume indicator
88. se refer to Single Point Recording Settings Edit Recording Room Properties The user can click this recording room properties icon to edit recording room properties for existing recording rooms On the Edit Recording Room Properties page the user can edit recording room parameters options recording rights and viewing rights During the recording room recording process recording room properties cannot be edited Polycom RSS 4000 User Guide Delete Recording Room To delete a recording room on the page select the recording room and then click the Delete button The user can select one recording room or multiple recording rooms for deletion The user can also select all recording rooms for deletion The first check box under the New button on the Point to point Recording Settings page is Select All All of the recording rooms will be checked if this check box is selected Point to point Recording Control After establishing a connection between the endpoint and the Polycom RSS 4000 entering the Point to point Recording page and clicking on the red button for the recording room in the Control table begins point to point recording After clicking the red button if there are usable resources then the recording room s point to point recording At this time the control buttons change to M H To pause recording click on the pause button on the left and the buttons change to
89. server 2 26 Polycom RSS 4000 User Guide Sets the user password used by the Polycom RSS 4000 when accessing the Active Directory server When setting the domain name of the Active Directory server make sure that the user has set a DNS server address that can resolve this domain name in System Configuration gt IP Settings After successfully setting up the abovementioned configurations the Polycom RSS 4000 web login page s Login Domain pull down list will be enabled and list the domain names of all set up Active Directory Servers Now the user can select an appropriate domain name from the pull down list and use a user name on this domain to directly log in When the users using this domain directly login to Polycom RSS 4000 web management the users will only have the privileges of a normal user Recording Settings The Polycom RSS 4000 supports use of the call connection mode to record H 323 endpoint or MCU conferences This is to say that an endpoint or MCU can connect with the Polycom RSS 4000 which then decodes and stores the endpoint or MCU bit stream Data is stored in two formats raw bit stream and WMV format Raw bit stream is used for H 323 Playback while the WMV files are used for the Web live streaming and Web archives view The Polycom RSS 4000 provides two types of recording modes Single point recording and point to point recording Single point r
90. shows all archives that contain the keyword entered Sorting Archives Besides looking up archives by their archive names the Polycom RSS 4000 also provides the function of sorting by archive properties The video properties that the files can be ordered by include video name server start date time duration rate video H 239 and size Single clicking on a property in the archive table s header can order the archives by that property in increasing order or in decreasing order When the table is in ascending or descending order by any property clicking the header again will sort the list in the opposite order Changing Archive Properties The user can click this video properties icon on the Video Table page to enter the Edit Archive page to edit as shown below Archives Properties Archive Name MGC 25_2008_02_22_14 39 MGC25_2008_02_22 14 39 Description Viewing Rights To modify the viewing rights of the recorded video conference please select the users endpoints groups Oben All Allow All O Group List Group List et et Remove Alle lt PIN Code Quick Access Code 800682 M Never Auto Delete Number of Repeats pb 1 100 Always Figure 2 44 Edit File Properties Table 2 11 Archive Properties Settings Details i The user can enter any combination of letters or numbers but Video Name the length cannot exceed 48 characters The user can enter an
91. stance if a conference from the MGC RMxX is being recorded and the conference name is set to Demo performs a recording at 11 30 on December 29 2007 the resulting file will have the name Demo DEC 20 2007_11 30 Please refer to the product user guide concerning how to set up an MGC RMX Recording Link Point to Point Recording When performing a point to point recording first use the Polycom RSS 4000 s Web UI to configure a point to point conference and set recording parameters by setting up a Recording Room The Web UI can be used to establish a maximum of four conferences Once the Recording Room has been set up two endpoints can call into that room and will use the remote control to start pause and stop the conference recording When only one endpoint enters a conference and begins recording that endpoint will view its own loopback image When two endpoints are present in a conference at the same time each of the endpoints will see two images processed by the Polycom RSS 4000 These windows will display images from the two endpoints Please refer to Point to point Recording Settings to learn how to configure a point to point conference using the Web UI Entering a Recording Room From any H 323 endpoint call the Polycom RSS 4000 the user will arrive at the main menu Use the remote control to select Recording room and enter the recording room interface as shown below This will display the 3 7 Chapter 3 On
92. strator password after the prompt and press Enter The Polycom RSS 4000 will begin resetting Prepare to reset configurations RESCEEING COn Urat PONS TEE Regot COontigurarions Oh The Polycom RSS 4000 must be restarted in order for the new settings to take effect The Polycom RSS 4000 will now be restored to the default configuration The IP address will be 192 168 1 254 the subnet mask 255 255 255 0 and the gateway 192 168 1 1 The user can now use the serial port to set the Polycom RSS 4000 s IP address 5 5 Appendix B Polycom RSS Media Tools This section introduces three software tools used exclusively on the Polycom RSS 4000 Polycom RSS Multicast Player Media Converter for Polycom RSS and Polycom RSS Archive Transfer Manager these tools have the following functions e Polycom RSS Multicast Player Used exclusively to receive multimedia sent by the Polycom RSS 4000 e Media Converter for Polycom RSS Used to convert the format of raw bit streams from Polycom RSS 4000 video recordings e Polycom RSS Archive Transfer Manager Used to upload video code converted by the Media Converter for Polycom RSS to the Polycom RSS 4000 6 1 Chapter 6 6BAppendix B Polycom RSS Media Tools Accessing and Installing Polycom RSS Media Tools To install the Polycom RSS Multicast Player Media Converter for Polycom RSS and Polycom RSS Archive Transfer Manager enter the System C
93. t using the reception tool please refer to Using Polycom RSS 4000 Multicast Player gt 4 Delete List archives that have lin name Fi Action Archives Name Start Date F SC CX LEE ann ern aa annn A TE 09 24 200 Oo ag pa BE Download WMV format archive 09 24 200 Cl ue ci E Download Native format archive 09 24 200 O WF t 09 23 200 C dee e R 09 22 200 O J o la Siart to multicast this archive gt Gelee O s p TYT AA 0922200 o a 5 e CH 829752044_SEP_22_2008_ 09 22 200 gt 4 Delete List archives that hay in name F Action Archives Name Start Datei g L gt ADKe000 103_SEP 24 2009 17 5 09 24 2009 CT MA E gt HD 9000 101 EER 24 2000 17 52 09 24 2009 o0 Oe N P o oar E ez Polycom R iS Bulticast Player 2 LL O vw Ei SEN CS ER Hes HD O es ia I a OUSE Server Name RSS Server IP Address 172 21 103 58 Play Settings volume Figure 2 38 Archives Multicast To stop multicasting video right click the Play button again and select Stop Multicast of this Video Also users can configure how many times they want to repeat this archive by specifying Number of Repeats option in the Edit Archive page click the O properties icon of the archive as shown below 2 35 Chapter 2 Web User Interface UD 5 Archives Properties Archive Name celia yu_2008_02_22_15 38 celia yu_2008 02 22 15 36 Description Viewing Rights To modify the vie
94. the basis of the port used on the PC e Baud rate 9600 bps e Data 8 e Parity none e Stop bit 1 The following additional parameters may need to be set if required by the emulation software e Echo off for local input e DEL key and Backspace key settings e Carriage return line feed e Endpoint emulation types are automatic and ANSI After completing the above settings and successfully enabling the endpoint emulation software press the Carriage Return Enter key to enter the login interface The login interface displays various types of information about the software and prompts the user to enter the login password Please enter the login password and press Enter 5 1 Chapter 5 Appendix A Terminal Setting and User Commands The preset default login password is POLYCOM After forgetting the login password a user can use emulation software to connect to the serial port and then reset the Polycom RSS 4000 When is displayed on the emulation software press CTRL C and the user will be able to login to the system without entering the password The user can now use appropriate commands to change the user login password If the password entered is incorrect the system will ask the user to login again If the password is correct the Welcome interface will appear Overview of Commands 5 2 Help After the user have logged onto the system enter or help after the to show the a
95. the device s system log files View Log Files Single click the log file name in the table and the user can view the contents of the log file At this time the system will show the file contents by opening anew window Download Log Files Right click the log file name in the table once and select Save Target As At this time a file download message box pops up and the user can save this 2 17 Chapter 2 Web User Interface UD log file in his computer s file destination path Delete Log Files First select the log file for deletion the user can select a single file or multiple files to be deleted The user can also delete all files After selecting the files to be deleted single click the Delete button The check box on the left side of the first row in the log table is Select All Checking this check box will result in all log files being selected Log files that are in the process of creating cannot be deleted Upgrade Reset System Clicking on System Configuration gt Upgrade Reset System in the navigation bar on the left side of the screen allows the user to upgrade software Software upgrade for the Polycom RSS 4000 device requires having the corresponding upgrade key code for the upgrade package Different software upgrade packages have different key codes Upgrade Reset System Software Download F have read and agree to the terms of the License Agreement Select the upgrade package f
96. the header Active Directory Settings The Polycom RSS 4000 provides the function of integration with an Active Directory server so that users on the integrated Active Directory do not need to register on the Polycom RSS 4000 to directly visit the Polycom RSS 4000 web management page to play a video Click Account Management gt Active Directory Settings in the navigation bar on the left side of the screen to enter the Active Directory Server configuration interface Active Directory Settings integrate with Active Directory Server Ar Ee tt AD Server Liser ID User Pasevwrord Figure 2 31 Active Directory Settings Page Table 2 7 Details of Active Directory Settings Sets whether the Polycom RSS 4000 integrates with an Active Directory server When checked Polycom RSS 4000 integrates with an Active Directory server Then you can set the specific Active Directory server and the users and passwords that can access domains within the Active Directory When unchecked the Polycom RSS 4000 is not integrated with an Active Directory Integrate with Active Directory Server server and the settings related to the Active Directory server are disabled Active Directory Server Sets the IP address or domain name of the Active Directory server to be integrated Sets the user name used by the Polycom RSS 4000 User ID when accessing the Active Directory
97. these pages for the Polycom RSS 4000 s single point recording properties point to point recording properties web dial out recording and multicast videos Single Point Recording Settings 2 28 Click on Recording Setting gt Single Point Settings to enter the Single Point Settings page Here the administrator can configure the settings for the single point recording parameters When an endpoint dials the Polycom RSS 4000 to start single point recording that session will function according to these parameters In the single point recording settings the administrator can separately set whether or not to record H 239 dual video request I frames at specified intervals during recording whether or not to allow live streaming of the video during recording and recording rights and viewing rights You can set the rate for live streaming When you choose No limit for this means the actual bit rate for live streaming will be the same with H 323 connection Single Point Settings Option Record my PC content if H 239 is supported by the endpoints Forward Backward interval 1 Min Enable 4ClF 4SIF 7 20P O80P recording when rate 766 MIK F Live Streaming Maximum Rate for live streaming K Recording Rights Please select the endpoints from the following Groups list that can dial in and record Allow Al O Group List Group List Viewing Rights Viewing Rights Allow All
98. timedia conferences as high as HD 30 frame second under the H 264 standard using synchronous sound images and content point to point and point to multipoint and transmit them to global audiences via the Internet for real time viewing or replay This server can store up to 700 hours of storage at 768kbps of H 323 video audio and content and can use common media players such as Windows Media Player and RealPlayer Moreover The Polycom RSS 4000 Supports up to 200 Unicast streams in one single system The Polycom RSS 4000 also offers full strength security functions It supports SSL certification and encryption in order to protect the security of information transmitted from the web allows the setting of recording and viewing access rights and can identify individual video endpoints or network users RSS 4000 Supported scenarios Multipoint Live Streaming Multipoint Recording Or Archive View H320 be Metz 4320 hi Point to Point recording H323 Playback H323 jp Ss Polycom RSS 4000 Installation and Preliminary Configuration General Safety Precautions Follow these rules to ensure general safety e Keep the area around the Polycom RSS 4000 unit clean free of clutter and well ventilated e Decide on a suitable location for the Polycom RSS 4000 rack that will hold the Polycom RSS 4000 unit and is near a grounded power outlet e Usea regulating uninterrupti
99. tion between the user end and the server will always encrypt data based on the SSL secured connection to ensure the security of transmitted data Make sure the uploaded certificate and the currently created certificate request are the same otherwise the device may not work properly Each time a certificate request is created it will generate a random key So even if the information configured in each new certificate request is the same the certificate generated will be different After installing the SSL certificate the authentication encryption function needs to be activated on the system settings page for the SSL security authentication mechanism to be activated For more information about activating the authentication encryption function please refer to System Settings Account Management Click on Account Management in the navigation bar on the left side of the web page This will allow the user to manage the configurations of endpoint properties user properties and groups as well as configuration of the Active Directory Endpoint Management Click on Account Management gt Endpoints and on the Endpoint Management page the user can add endpoints edit endpoint properties and delete endpoints a New NM Delete C Properties Mame IP E 164 Hae je 8000 17221120158 a OS e 172 21 103 34 F C celia vu 172 221 100 111 0406 celiz EI le KEDA 172 21 100 244 Fi C KE0B 172 21 101 116 Figure 2 26 Endp
100. tream sent by the endpoint to the Polycom RSS 4000 will not be stored while recording is paused After pausing a recording use the remote control to select Resume to resume the recording The user will hear the IVR message The conference recording is now resumed and the Resume menu option will change back to Pause In the video file generated from this recording the bit stream sent to the RSS after pausing and before resuming will not be recorded Recording 00 11 Figure 3 5 Pausing a recording Deleting Recording Use the remote control to select Delete The video currently being recorded will be stopped and all bit stream information being stored will be deleted The menu will return to the Start Recording menu and the user will hear the IVR message The conference recording has ended Polycom RSS 4000 User Guide Stop Recording Use the remote control to select Stop to stop the current recording and generation of a video file The user will hear the IVR message The conference recording has ended The Polycom RSS 4000 s internal storage will reserve 500 MB of storage space Recording will be stopped and a video file created if the free hard drive space falls to less than 500 MB during a recording When the hard drive has less than 500 MB of available space an IVR message will tell the user that there is insufficient hard drive space if the user tries to start a recording If no audio video data is rec
101. tton and click on Delete Deletion of multiple files is permitted Area 2 contains functions for controlling file upload The function of each button will be described in detail below Area 3 Selected Item Information displays detailed information about each file to be uploaded Selecting one of the files listed in Area 1 will show information about that file in this area as shown below gt Polycom RSS Archive Transfer Manager Current Transfer List C Documents and Settingsizxy 52 E RS54 Select Files Start Stop Cancel Selected Item Infomation Archive Name Create Time 2009 09 25 13 40 58 File Size 51738520 bytes Duration 00 00 00 Bandwidth 1920 Audio Format SIREN22 STEREO 128k Video Format H 264 H 239 Content No Progress Login RSS Server Figure 6 15 Video file information Area 4 is used to login to the Polycom RSS 4000 server Clicking on Login will cause the login screen shown Figure 6 16 to pop up 6 11 Chapter 6 6BAppendix B Polycom RSS Media Tools Server Oddress User Mame Password Login Cancel Figure 6 16 Login dialog box Enter the IP address administrator name and password of the Polycom RSS 4000 the user wish to connect to and click on Login button to login to the Polycom RSS 4000 After successful login the IP address of the Polycom RSS 4000 will be shown after Polycom RSS 4000
102. uring recording of the Gier video The size of this archive expressed in KB Looking Up Archives In the archive table the user can look up archives by their archive names as shown below 2 38 Polycom RSS 4000 User Guide z Delete 112 KK KD gt Page d Action Archives Name Start Date Time 1 Duration Rate K Video H 239 File Size O AZ bk zxy SEP_25_2009_12 03 09 25 2009 12 03 36 00 06 44 384 H 263 19175 O AZ E HDX8000 103_SEP_24_2009_17 53 09 24 2009 17 53 31 00 09 55 4096 H 264 HD 62290 O AZ HDX9000101_SEP_24_2009_17 52 09 24 2009 17 52 07 00 00 13 768 H 264 739 F i Eie HDX8000 103_SEP_24_2009_17 48 09 24 2009 17 48 00 00 00 28 4096 H 264 HD 7185 O OS EI E hdx8000 112_SEP_23_2009_00 37 09 23 2009 00 37 32 13 56 42 1920 H 264 HD 505301 O AZ bk HDX114_SEP_22_2009_18 54 09 22 2009 18 54 59 00 09 25 512 H 264 SD 35508 OLYCOM 1776791099 CG 22 2009 E ee 3 es SG BS RB wel ez COM_1776791099_SEP_ 2_2009_ 09 22 2009 16 45 45 00 18 26 1920 H 264 21472 EI a me E 828752044 _SEP_22_2009_ 09 22 2009 18 28 47 00 04 34 1920 H 264 5343 CO ZO OLYCOM 1828417042 SEP 22 2009 a F mame NIT SEP 22 2008 09 22 2009 18 20 34 00 04 40 1920 H 264 4616 O AZ bk CMa 96_SEP_22_2009_16 30 09 22 2009 16 30 18 00 00 46 384 H 264 SD 1716 Figure 2 43 Enquiring Archives Enter the keyword for the archive s name in the inquiry input box and then click the apply button to inquire After successfully looking it up the video table
103. used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Plug Acts as Disconnect Device The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible 7 15 Chapter 6 6BAppendix B Polycom RSS Media Tools Regulatory Notices Lithium coin cell warning This equipment contains a Lithium coin cell which is not user serviceable Refer servicing to qualified service personnel only Do not attempt to open the case of this product Caution Danger of Explosion if Battery is incorrectly replaced Replace only with the same or equivalent type Recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning ma kun ske med batter af samme fabrikat og type Lever det brugte batteri tilbage tilleverandgren 7 16
104. v Save Clear Figure 2 32 Recording Settings Page Recording H 239 Dual Video Check the Record my PC content if H 239 is supported by the endpoints box and then when doing single point recording the user will send H 239 dual video to the endpoints When this file is played via the Web both the main video image and the content can be viewed at the same time The recorded dual video PC screen can support XGA resolution Whether the Polycom RSS 4000 will record H 239 dual video depends on whether the endpoint supports H 239 Polycom RSS 4000 User Guide Setting a Request for Fast Forward Backward Interval in the Recording Process In order to ensure quality during playback the Polycom RSS 4000 will request I frames from the endpoint at the configured time interval The default time interval is a request of one Fast Forward Backward interval of one minute and it can be set to anywhere between 1 and 10 minutes During H 239 video recording the interval will be simultaneously relevant for the main image and the dual video image at the set time interval Enable 4CIF 4SIF 720P 1080P Recording If this box is checked the user can enable 4CIF 4SIF 720P 1080P recording in the single point recording process After checking this box and setting the call speed parameter during single point recording when the call speed is equal to or greater than the set value and the endpoints support HD video the user can record
105. vailable commands Available commands show Show system Information help or Show this message quit Logout it Logout Enter quit after the prompt and press Enter to logout quit User logout ok Please input your password System reset Enter reboot after the prompt and press Enter to automatically restart the system reboot oyo em 5 TeS arC NOW Reset login password Enter reset password after the prompt and press Enter to reset the current password to the default password POLYCOM allowing the user to reset the login password Polycom RSS 4000 User Guide reset password Password has been successfully reset Show system information Enter show after the prompt and press Enter to display system information including system performance software version PHP version image version Apache version and LAN address IP settings Enter the command in below format after the prompt to set LAN 1 IP address set lan1 static lt ip address gt netmask lt ip mask gt gw lt gateway address gt For example set the IP address of the LAN1 interface to 172 21 103 129 subnet mask to 255 255 255 0 and the gateway address to 172 21 103 254 HEES le OS IGA ober SE EE Telnet settings Enter telnet on or telnet off after the prompt and press Enter to enable or disable Telnet Entering telnet off disables the Polycom RSS 4000 s telnet functi
106. w videos in the same mode for the people and content videos window Small Content The content size is 640 480 Medium Content The content size is 800 600 Large Content The content size is 1024 768 The settings on this page only affect H 239 dual video in WMV format when streamed or played back via the Web Playback via H 323 connection is not affected by these settings Managing Recording Files Click on Archive Videos in the navigation bar on the left side of the web page and for archives generated by recording a user can do status lookup play videos change archive properties delete archives lookup archives and order of archives 2 37 Chapter 2 Web User Interface UD NR Delete List archives thathave iin naame Apply 12 RAKA DI Page F Action Archives Name Start Date Time A Duration Rate K Video H 239 File Size IT KS e zxy_SEP_25 2009 12 03 09 25 2009 12 03 36 00 06 44 384 H 263 19175 F CS E l gt HDX8000 103_SEP_24_2009_17 53 09 24 2009 17 53 31 00 09 55 4096 H 264 HD 62290 CT KS e HDX9000 101_SEP_24 2009 1757 09 24 2009 17 52 07 00 00 13 768 H 264 739 CT CS Ep HDX8000 103_SEP_24_2009_17 48 09 24 2009 17 48 00 00 00 28 4096 H 264 HD 7185 F OS p e hdx8000 112_SEP_23_2009_00 37 09 23 2009 00 37 32 13 56 42 1920 H 264 HD 505301 O CS e HDX 114_SEP_22_2009_18 54 09 22 2009 18 54 59 00 09 25 512 H 264 SD 35508 We COM_1776791099 ER 23 200 S R R go i me ka COM_1776791099_SEP_22_2009_
107. wing rights of the recorded video conference please select the users endpoints groups O Deny All alow al O Group List R amp D Market Remove Al Group List PiN Code 1 Quick Access Code 800683 Never Auto Delete Save Back Figure 2 39 Number of Repeats Option Live Streaming Multicast The video being streamed is also being multicast automatically if the multicast function is enabled In other words when a video is being streamed the user can launch the Polycom RSS 4000 Multicast Player software to receive the video as shown below System Information Play Name Start Time Rate K zxy_SEP_25 2009 12 10 System Configuration BEE Account Management Recording Setting y x gt Polycom RSS hulticast Player Archives Live Streaming ive Streaning gt pe Server Name RSS Server IP Address 172 21 103 58 Play Settings Figure 2 40 Live streaming multicast Two archives can be simultaneous multicast Multicast is a software option that can be purchase in addition When a LAN has multiple Polycom RSS 4000 devices simultaneously multicasting make sure to use different multicast addresses and ports Polycom RSS 4000 Multicast Player is multicast software specifically designed to receive multicasts sent by the Polycom RSS 4000 device For more details please refer to Using Polycom RSS 4000 Multicast Player Streaming
108. y combination of letters or numbers but 2 39 Chapter 2 Web User Interface UD oo the length cannot exceed 128 characters Viewing Rights This is used for setting the viewing rights for this video during playback The specific operations are the same as the settings on the Single Point Recording page For details please refer to Viewing Rights Settings After setting a PIN for the archive the endpoint must enter the PIN Code code that is entered into this field to play the video Enter no Quick Access Code more than 8 numbers Automatically generated by the system When using endpoint control menu to replay videos they can enter this access code to directly replay the recorded file This sets whether or not the device is allowed to automatically delete the archive after the archive is backed up on the device Never Auto When checked even if the Backup Clear Settings are set to Delete automatically delete videos the video will not be deleted When unchecked it allows the device to automatically delete the video This setting has no effect on manual deletion of videos Number of This sets the number of times the file will be multicast Repeats Playing Back Archives via the Web The user can play back the video files stored on RSS via the Web by one of the following ways Click on Archives Archives in the navigation bar and click the Play icon for the video to be viewed to aut

Polycom 3150-30828-001 User's Manual

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