Pitney Bowes MAILSTATION 2 User's Manual
Contents
1. Install the New Ink Cartridge To continue click Next PC Meter Connect Quick Installation Close Ink Latch Press the ink cartridge latch near the front edge to lock the cartridge in place To continue click Next EI EZB Press the front edge of the ink latch to lock the cartridge in place Set up Using PC 7 Install Ink Cartridge continued PC Meter Connect Quick Installation Close the Cover To continue close cover and press Enter on meter E PC Meter Connect Quick Installation Install and Test Ink Is the newink cartridge in place PC Meter Connect Quick Installation Install and Test Ink Preparing ink cartridge Please wait about 2 minutes IT Elapsed Tine I mn Bees O Ink preparation takes about 2 minutes to complete Set up Using PC 8 Create a Test print PC Meter Connect Quick Installation inser Envelope or Tape Sheet A ATTENTION Insert an envelope or tape sheet into the meter for a test print Hold until the meter begins printing To print correctly insert tape or envelope against the rear and side walls The system will detect the envelope and automatically begin printing When prompted insert a spare envelope or a tape sheet for a test print Pitney Bowes PC Meter Connect Quic2. 2 does not have to be connected to a computer However if you add funds frequently we recommend you keep it connected 6 Connect Power PC Meter Connect Quick Installation NOTE Keep the meter plugged in at all times to an outlet that is not controlled by a wall switch To continue cick Next s O Plug the power cord into the unit as shown and into a convenient outlet that is not controlled by a switch or power strip There is no On Off switch on your meter The meter takes a few moments to start up Then the computer tells you when it can communicate with the meter Set up Using PC 7 Install Ink Cartridge O 1 Click Next on the screen to begin installing the ink cartridge PC Meter Connect Quick Installation Unlock Insert Press unlock symbol at back of cartridge latch continue click Next En lt 2 Lift the cover Note If the cartridge is not visible close the cover and on the postage meter press the Enter key 3 Press unlock symbol 3 to open ink cartridge latch 4 Remove and discard the yellow insert PC Meter Connect Quick Installation Remove and Discard Yellow Insert continue click Next 1 s En E Set up Using PC Install Ink Cartridge G Remove new cartridge Remove silver foil strip from from plastic bag bottom of ink cartridge PC Meter Connect Quick Installation
3. a prefix Press the number s you use to reach an outside line Press decimal for a pause Press yes to set this dialing prefix If you are using the same analog line as the fax machine check if the fax requires a dialing prefix 7 Updating Your Software After loading postage into your system the mailstation 2 will automatically download any relevant updates plus whatever features you may have ordered You will see the screen displaying the status of the update 0 44 First Class 16 Alternative Set up Using an Analog Phone Line Congratulations Your mailstation 2 is Operational Your system is now ready to use To enter postage see Quick Reference Guide or type in postage amount Also use the Quick Reference Guide under your mailstation 2 for How To s on e Printing Postage e Locking the mailstation 2 e Replacing Ink Cartridge Using Ads Messages e Changing the Display Contrast e And More 17 Troubleshooting No Dial Tone Check that you are using an analog line such as a most fax machine lines b lines used by computer modem or credit card reader c residential phone lines Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line If you are using a DSL line you should use a DSL filter obtained from your DSL provider Cannot Reach Data Center Check that you have entered a dialing prefix if your phone system needs
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5. HE PitneyBowes Small Office Series mailstation 4 Digital Postage Meter Quick Install Guide US English Version Contents mailstation 2 Scale Ink Cartridge Reorder 797 M Sample Pack of Tape Sheets Reorder 612 9 USB Cord Power Cord Installation CD Quick Install Guide System Requirements Windows 2000 or Windows XP Vista latest Service Packs 1 2 GHZ processor 512 Mb RAM Set up Using PC NOTE THE METER IS SHIPPED WITHOUT POSTAGE You transfer funds to the meter as part of the setup process 1 mailstation 2 CD Installation f Please do not apply power to your mailstation 2 until instructed to If your PC has an Internet connection wer Place the mailstation 2 CD into the CD ROM drive Follow the instructions on your computer NOTE Administrative privilages may be required before you can install the software on your system If you do not have a PC with an internet connection Turn to Set up for Analog Phone Line Use on page 11 If you cannot use the installation CD Download the software from http support pb com K7MO 2 Preparing your computer Preparing to Install PC Meter Connect Setup is preparing the Installshield Wizard which wil guide you through the program setup process Please wait Extracting PC Meter Connect msi R First the mailstation 2 Quick Install Software checks your system for two things Does it meet the minimum req
6. a code to reach an outside line Not Enough Funds You have tried to add more postage to the meter than you have in your account at Pitney Bowes To Change information entered during setup e Press Clear key on numeric keypad e When prompted to Quit press yes At Change communication settings press yes e Press the down arrow key until you see the item you want to modify e Press Enter to modify information e To return to installing your mailstation 2 press the up or down arrow until Continue Installation e Press yes For additional Troubleshooting please see user guide Contact List If You Need Assistance Product Name mailstation 2 e For Setup or Getting Started questions call 1 877 817 2463 e For product support go to http support pb com K7MO e To order Pitney Bowes supplies and accessories call 1 800 243 7824 or go to www pb com and click on Online Store For other questions call 1 800 522 0020 Customer Service Representatives are available Monday through Friday 8 00 AM 8 00 PMET lle p gt PitneyBowes Engineering the flow of communication 1 Elmcroft Road Stamford Connecticut 06926 0700 www pitneybowes com For Service or Supplies Support Web Site http support pb com K7MO Customer Support 1 877 817 2463 Product Customer Support 1 800 522 0020 Product Name mailstation 2 Model Number K7MO AW20307 Rev E 8 10 O 2010 Pitney Bowes Inc
7. bag bottom of ink cartridge Install new cartridge into machine N Press ink cartridge cover Close Cover Press Enter near the front edge to lock the cartridge in place IMPORTANT Js Ink Cartridge instal led Press Enter Please wait about 2 minutes 14 Alternative Set up Using an Analog Phone Line 5 Create a Test Print ATTENTION To print correctly insert tape or envelope against the rear and side walls The system will detect the envelope and automatically begin printing When prompted insert a spare envelope or a tape sheet for a test print L S HH ae eee Poor test print missing inside lines NOTE The test print will appear in red ink If the test print is poor press no to perform additional printer maintenance and print another test image If the test print is good press yes 15 Alternative Set up Using an Analog Phone Line 6 Connect to Pitney Bowes Data Center Your postage meter does not come with pre loaded postage Any postage that may be included in your order is on your account You must connect to the Pitney Bowes Data Center to download postage from your account to the meter e If the connection is successful the system will download a preset amount automatically If the connection is not successful you will be asked if your phone needs a prefix to get an outside line for example if you have to dial 9 Press yes to enter
8. k Installation Check Test Print There should be no missing lines Is the test print OK Steps install Files PEE lt H Y f Assemble the pieces af Check meter connections Install and test ink HEHE Add postage to meter Not OK as En Initialize Meter Hite If the test print is poor click Not OK to perform additional printer maintenance and print another test image If the test print is good click OK Set up Using PC 9 Connect to Pitney Bowes Data Center PC Meter Connect Quick Installation Adding Postage Please wait Steps Checking for Internet Connection gt Checking Balance Adding Postyge Complete Your postage meter does not come with pre loaded postage The mailstation 2 will connect to the Pitney Bowes Data Center to automatically download a basic amount of postage to your meter You may then print a receipt for the postage that is downloaded 1 0 Updating Your Software PC Meter Connect Quick Installation h Update Meter CELI Y inten ries Downloading Assemble the pieces ii e Checking for updates gt Updating meter Initialize Meter Finishing up NOTE Ifa Firewall message appears click the button that lets this installation proceed 2 9 Unblock Allow After loading postage into your system the mailstation 2 may automatically download any relevant updates plus whatever feat
9. lines If you are using a DSL line you should use a DSL filter obtained from your DSL provider NOTE For printing postage the mailstation 2 does not have to be connected to a phone line However if you add funds frequently we recommend you keep it connected to an analog phone line 11 Alternative Set up Using an Analog Phone Line 2 Install optional scale Position the scale on top of the meter as shown Connect the scale cable to the scale connector on the back of the mailstation 2 at the scale icon Tighten the screws to ensure a secure connection If you want to place the scale in a different location an optional four foot scale cable 978 6 can be purchased by contacting Pitney Bowes 3 Connect Power m Power Plug the power cord into the unit as shown and into a convenient outlet that is not controlled by a switch or power strip There is no on off switch on your meter 12 Alternative Set up Using an Analog Phone Line A Install Ink Cartridge Add ink cartr idge Continue Press Enter Q 1 Press the Enter key on the control panel a 2 Lift the cover 3 Press unlock symbol a to NOTE If the carriage open cartridge cover is not visible close the cover and press Enter 4 Remove and discard the yellow insert 13 Alternative Set up Using an Analog Phone Line A nsin Ink Cartridge continued oO new cartridge from Remove silver foil strip from hee
10. uirements Does it have the software components needed to run PC Meter Connect The Quick Install Software will then add any missing components This process may take several minutes to complete 1 Set up Using PC 3 Follow the instructions presented on your computer screen Welcome to the PC Meter Connect Quick Installer To begin installation click Next gt Next the mailstation 2 Quick Install Software will guide you through the installation Respond to the prompt on each screen then click Next 4 Install optional scale PC Meter Connect Quick Installation Ty attach Seale a ee r came with a scale attach it to back of oninu cick Next Position the scale on top of the meter as shown Connect the scale cable to the scale connector on the back of the mailstation 2 at the scale icon Tighten the screws to ensure a secure connection If you want to place the scale in a different location an optional four foot scale cable 978 6 can be purchased by contacting Pitney Bowes Set up Using PC 5 Connect the Meter to the Computer PC Meter Connect Quick Installation Connect Meter to Computer Connect USB cable to the back of the meter Connect the other end of the cable to the computer Connect the USB cable to the back of the meter Connect the other end of the cable to the PC NOTE For printing postage the mailstation
11. ures you may have ordered Set up Using PC 11 Congratulations Your mailstation 2 is Operational PC Meter Connect Quick Installation Installation Complete Steps Your mailstation 2 is now ready to print What would you like to do next Leam how to weigh mail and print postage Use PC Meter Connect software Tocontinue click Finished Your system is now ready to use You have the option to See a demonstration of how to weigh and print postage e Use the mailstation 2 Exit the software and use your meter to print postage Also use the Quick Reference Guide that comes with your mailstation 2 for How To s on Printing Postage e Locking the mailstation 2 e Replacing Ink Cartridge Using Ads Messages e Changing the Display Contrast e And More Set up Using an Analog Phone Line 1 Connect Phone Cord N ATTENTION Some commercial phone systems use digital lines that may damage the mailstation 2 Like the mailstation 2 most fax machines credit card readers and modems also require analog lines The mailstation 2 can share a line with these devices When in doubt ask the person responsible for your phone systems Phone Connect the phone cord to the mailstation 2 and the other end to an analog phone line The following are usually analog lines e Fax lines e Lines used by modems or credit card readers e Residential phone
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