Paxar MO 9742 User's Manual
Contents
1. Media Guides Dispenser 21 From Concept to Checkout MO9740 Manual 7 Press down the print head module firmly until you hear a positive click from both sides 8 Close the top cover and turn on the printer or press the feed button if the printer is already on Feed Button 22 From Concept to Checkout MO9740 Manual 9 Press the feed button and the label backing paper will come out from the slot under dispenser Feed Button Label Backing Paper Note The feed button will not drive the printer to peel The peeling function can be executed only when the software setting is ready 23 From Concept to Checkout MO9740 Manual Cutter Mode 1 First plug cutter baby board in JP29 on the main board 2 Loose two attached screws on the back of peeler cover 3 Remove the peeler cover le A A Ae a Peeler Cover 24 From Concept to Checkout MO9740 Manual 4 Loosen the screw on the printer module 5 Remove the dispenser bar Dispenser Bar 25 From Concept to Checkout MO9740 Manual 6 Plug in the cutter connecter 7 Secure the screw of cutter module Cutter Connecter Screw Cutter Module 26 From Concept to Checkout MO9740 Manual 8 Lead the label through the media guides and the slot of cutter 9 Press down the print head module firmly on both sides until you hear a positive click from both sides Media Guides Prin2. Sample Media Having performed the primary inspections Ribbon Please check whether you have received the following accessories together with the printer See page 2 If there is any item missing please contact your local Paxar distributor User s Manual l Power Adapter CD Rom Disk From Concept to Checkout MO9740 Manual 2 Power Supply WARNING NEVER OPERATE THE PRINTER AND POWER SUPPLY IN AN AREA WHERE THEY CAN GET WET 1 The Power Adapter has a barrel connector at one end that must be inserted into the power jack on the back of the printer 2 Plug the other end of the cord into an appropriate AC electrical outlet 3 When plugging the connector into power jack please leave the power switch at O position and avoid contact with the 36 pin parallel connector AC Electrical Outlet Power Switch Power Adapter Barrel Connector From Concept to Checkout MO9740 Manual 3 Parts and Features Ready Indicator Top Cover Power Indicator Feed Button Power Switch From Concept to Checkout From Concept to Checkout MO9740 Manual MO9740 Manual 4 Loading the Ribbon Note This section is not applicable to the direct thermal printing Media Hanger Release Levers 1 Lift the top cover to expose the media compartment Ribbon Supply Holder Ribbon Pick up Thermal Printhead From Concept to Checkout MO9740 Manual Unlatch the print head module by pushing the two release
3. installing USB Driver Windows 98 only System Properties Install USB driver Properties menu md Right click to get Network adapters A R Other devices pop up menu PCI Multimedia Audio Device 7 Ports COM amp LPT m System devices Universal Serial Bus controllers i Generic USB Hub E Unknown Device USB Composite Device USB Composite Device USB Mass Storage USB Mass Storage Disk USB Root Hub USB Root Hub YIA Tech 3038 PCI to USB Universal Host Controller YIA Tech 3038 PCI to USB Universal Host Controller Notes Uninstall printer driver before installing USB driver Unknown Device Properties Select Driver Click Update Driver Ten relle We bens 38 From Concept to Checkout AXAR MO9740 Manual Update Device Driver Wizard Click Next Select Specify a location Click Next Select Specify a location fuss yl A lt Back New Cancel _ 39 From Concept to Checkout MO9740 Manual Installing Printer Driver 10 Click the Start button Select Settings then select Printers and double click the Add Printer icon Click Next Click the Network or Local button and click the Next button Click Have Disk click the pull down menu to select CD ROM driver path Click Browse button Select the proper directory for installation WIN98 WIN ME WIN2000 NT4 0 N
4. USB series B Receptacle Interface Pin Signal Name 2 D Connector Terminal Pin Assignment Serial The RS232 connector on the printer side is a female DB 9 Pin Direction Definition 5 Ground Pin 9 are reserved for KDU keyboard device unit therefore do not connect these pins if you are using a general host like a PC 64 65 From Concept to Checkout Connection with host Host 25S Printer 9P PC or compatible DTR 20 1 DSR DSR6_ 6 DTR TX2 beds 2 RX RAS srm 3 TX CTS aa 7 RTS RTS 4 a 8 CTR GND7 00 5 GND Alternatively you can just connect the 3 wires in the following way Host 25S Printer 9P PC or compatible TX2 a 2 RX RXS hee 3 TX GND7 _ 5 GND pin 4 M09740 Manual Host 9S Printer 9P PC or compatible DTR4 an 1 DSR DSR6 aan 6DTR TXS aan 2 RX RX2 a 3 TX CTS8 a 7 RTS RTS7 aan 8 CTS GND5 __ 5 GND Host 9S Printer 9P PC or compatible TX3 aa 2 RX RX2 oa 3 TX GND5 _ 5 GND pin 4 te a pin 7 pin 8 66 From Concept to Checkout MO9740 Manual The most simple way to connect to other hosts not PC compatible or terminals is Pin 2 RxData Terminal Host Pin 3 TxData Pin 5 Ground In general as long as the data quantity is not too large and you use Xon Xoff as flow control it will be problem free Baud rate 2400 4800 9600 19200 and 38400 programmable by command Data format alway
5. _ Restore Defauts_ User Defined Size x s ee ee eee LOK Cancel Restore Defauts 45 From Concept to Checkout MO9740 Manual For Wi n 2000 Label Dr 200 4 inch model Properties F 2 xi General Sharing Ports Advanced Security Device Settings Ports Properties menu gt C j ck Ports l Print to the following port s Documents will print to the first free checked port Select the IO port gt Click OK T1 Printer Port COLPT2 Printer Port CILPT3 Printer Port O COM1 Serial Port O COM2 Serial Port O COM3 Serial Port LICOM4 Serial Port x Add Port Delete Port Configure Port m Enable bidirectional support Enable printer pooling Cancel P a pe r SO u rce Label Dr 200 4 inch model Printing Preferences i 2x Media ty p e m Tray Selection B a ck to P ri j n te rs menu Paper Source 3 Automatically Select Layout Paper Quality gt Rig ht cl ick to get T T Media with Gap Ss T T Media with Black Line pop up menu ad T T Continuous Media Select Printing gt ane eS TR Sy D T Continuous Media Reference Click Paper Quality select media type _ Click OK Advanced 46 From Concept to Checkout _ MO9740 Manual O ri e ntati on Label Dr 200 4 inch model Printing Preferences i 2 x eo Layout Paper Quality Prin
6. a Orientation lt Portrait gt 3 Paper Source lt Automatically Select gt Wl Copy Count lt 1 Copy gt in Graphic i Resolution lt 203 dots per inch gt ike Document Options ae Halftone Color Adjustment Media lt w o Cutter Peeler gt amp gt Paper Output lt Speed 2 0 ips gt WE Fint Quality lt gt Q Metafile Spooling lt On gt x Darkness 0 Darkness 4 50 From Concept to Checkout _ MO9740 Manual For Win XP Ports Properties menu Click Ports Select the IO port Click OK Paper source Media type Back to Printers menu Label Dr Right click to get pop up menu Select Printing Reference Click Paper Quality Select media type Click OK amp Label Dr 200 4 inch model Properties General Sharing Ports Advanced Security Device Settings 9 sa Label Dr 200 4 inch model Print to the following port s Documents will print to the first free checked port Port Description Printer LPT1 Printer Port Label Dr 200 4 inch model O LPT2 Printer Port O LPT3 Printer Port O COM1 Serial Port O COM2 Serial Port O COM3 Serial Port O COM4 Serial Port v DIE DICGKECIC C Enable printer pooling amp Label Dr 200 4 inch model Printing Preferences Layout Paper Quality Tray Selection Paper Source F Automatically Select 51 From Concept t
7. EAN 128 UPC UPC A E 2 amp 5 add on POSTNET German POST Matrix 25 Maxicode PDF 417 PCX bit map GDI graphics Eltron Language compatible Windows Driver 98 2000 NT XP Speedy Label Lite label design software Label editing software ArgoBar Print Utility Roll feed die cut continuous fan fold tags ticket in thermal paper or plain paper and fabric label Max width 4 25 108 mm Min width 1 0 25 4 mm Thickness 0025 01 0635mm 254mm Max roll capacity 5 127 mm OD Core size 1 25mm ID Wax Wax Resin Resin Outside coating ribbon Ribbon width 2 4 Ribbon roll max OD 1 5 38 mm Ribbon length max 1182 100 M Core size ID 0 5 core 13 mm with notch Build in Tear off bar front open cover clear window fan fold paper back cover same mechanism structure face out ribbon run way face in media run way un adjustable TPH carrier 110 220 VAC 10 50 60 Hz external power adapter CE UL CUL FCC class A CCC 40 F 100 F 4 C 38 C 10 90 non condensing Cutter Dispenser kit Real time clock card PaxarNet print server offline keypad 2MB Asian Font card Traditional Chinese Simplified Chinese Korean and Japanese 62 From Concept to Checkout M09740 Manual Fonts Bar Codes and Graphics Specification The specifications of fonts bar codes and graphics depend on the printer emulation The emulation PPLB is a printer programmin
8. 2 print head cables into the new print head 6 Screw the new print head onto print head module 12 13 7 Put the new print head module back onto the printer chassis in the same way which you released it from printer chassis C 60 From Concept to Checkout MO9740 Manual Technical Specifications General Specifications Specifications Printing method Printing Resolution Printing speed Printing length MO9742Pex MO9743PEx Thermal Transfer amp Direct Themal 203 dpi 300 dpi 8dots mm 12dots mm 2 A4 ips 2 3 ips 51 102 mm s 51 75 mm s 1 45 a 3 25mm 143mm 25mm 203mm Printing width Max 4 1 104 mm CPU type Display Operation interface Communication interface 2 MB DRAM 2 MB Flash ROM 32 bit RISC microprocessor Reflective See through indicators x 2 Button x 1 m Centronics RS 232 serial Bi USB Full Speed Int l character sets standard 5 alpha numeric fonts from 049 23 H 1 25mm 6 0mm All fonts are expandable up to 24x 244 direction 0 270 rotation Soft fonts are downloadable 61 From Concept to Checkout Barcodes 2D Barcodes Graphic Software Ribbon Mechanism request Power source Agency listing Operation environment Optional items MO9740 Manual Code 39 Extended Code 39 Code 93 Code 128 UCC Code 128 Subset A B C Codabar Interleave 2 of 5 EAN 8 2 amp 5 add on EAN 13
9. This step is very important and must always be carried out whenever media is being changed Failure to do so will result in miss detection of the label sensor 31 From Concept to Checkout From Concept to Checkout M09740 Manual aaa M09740 Manual 8 Printing Configuration Report 9 Reset the Printer to Factory Default 1 Hold down the feed button while turning on the power until the 1 Turn on the printer and wait for 5 or more seconds printing motor becomes activated 2 Press the feed button for about 10 seconds the ready indicator 2 After feeding 12 inch blank media the printing motor will and the power indicator will then go off in order suspend for one second then it will print out the configuration 3 While both indicators are lit again release the feed button profile This profile states the firmware version ROM checksum 4 At this point the printer will begin to feed the label stock for RS232 thermal transfer direct thermal settings hardware approximately 12 inches in length and return to the factory configuration and font types default settings 3 With PPLB emulation the printer will enter character dump mode To exit from dump mode just re start the printer again N ote All settings are stored in non volatile E2PROM and cannot be destroyed even turn off the printer 32 33 From Concept to Checkout From Concept to Checkout MO9740 Manual MO9740 Manual 10 Connecting the Printer and Computer Note
10. buttons on the sides down Turn over the print head module to expose the ribbon supply holder Ribbon Supply Holder 10 From Concept to Checkout MO9740 Manual 4 Unwrap the ribbon roll pack and separate the ribbon roll and the empty cardboard core 5 Attach the edge of the ribbon onto the empty core and wind a small distance onto it 6 Insert the ribbon roll into the supply holder First snap in the left side and then the right side Ribbon Roll Empty Core Cardboard Core From Concept to Checkout MO9740 Manual 7 Turn back the print head module and then insert the empty core into the pick up holder First snap in the left side then the right side 12 From Concept to Checkout MO9740 Manual 8 Turn the wheel of the print head module to ensure the ribbon is tightly wound 9 Press down the print head module on both sides firmly until you hear a positive click from both sides Wheel Print Head Module 13 From Concept to Checkout MO9740 Manual 5 Loading the Media The Paxar 9742 printer can be operated in three different options standard peel off or with a cutter Standard mode allows you to collect each label freely Peel off mode the backing material is peeled away from the label as it is printed After the former label is removed the next one will be printed In cutter mode the printer automatically cuts the label after it is printed Standar
11. on one end which is under Windows 98 ME 2000 XP and Windows NT Through this plugged into the parallel port located on the back of the printer The driver you may run any popular software applications e g other end of the parallel interface cable connects to the printer MS Word and print out the contents by this label printer as long as connector at the host computer For pin out information refer to they are for Windows the Reference Technical Information Interface Specification Before installation Serial and Parallel Cabling Requirements 1 Check the contents of the driver to ensure it is complete Data cables must be of fully shielded construction and fitted with 2 Make a backup copy of this driver metal or metalized connector shells This will help to prevent 3 Read the read txt file for installation guide and change notices radiation and reception of electrical noise To minimize electrical noise pickup in the cable mKeep data cables as short as possible Do not tightly bundle the data cables with power cords mDo not tie the data cables to power wire conduits Notes 1 Using Centronics allows for a much higher speed communication than the use of a serial 2 It is not necessary to set the switch or send any command to select the parallel or serial port The printer can automatically detect it 3 The default settings can be read from the configuration report 36 37 From Concept to Checkout AXAR MO9740 Manual
12. CONFIGURATION REPORT COO 00000000000 32 Reference Technical information 9 RESET THE PRINTER TO FACTORY DEFAULLT ccscssssssseees 33 10 CONNECTING THE PRINTER AND COMPUTER cscesseeees 34 We hope you enj oy reading your manual and have many SERIAL RS 232 INTERFACE REQUIREMENTS cc ccccccsssssccceeessseeeeeens 34 PARALLEL INTERFACE REQUIREMENTS c ccccccccccccsesessssesseceeeecececssseeeeenas 36 years of good reliable use with your printer 11 COMMUNICATING WITH THE PRINTER sscsssssssssscssscscsenes 37 INSTALLING PRINTER DRIVER 0ccccccccccccccccccsceeeeseeseseceeeseecesesseeeeeaas 40 POO MINTY 12 TROUBLESHOOTING sssssssssssssssssssssssssessesssnssesssunssessesssnsseste 54 PAXAR UK LTD 13 CARING FOR YOUR PRINTER seeseesseeseesoessessesseesoesossoessessessossoeeo 58 TECHNICAL SPECIFICATIONG csscssssssssssssscssscssssscssssssessscssessees 61 From Concept to Checkout From Concept to Checkout M09740 Manual M09740 Manual 1 Checking Your Box Receiving the box of your printer You are advised to check first for the possible shipping damage There are two ways you can do tt Printer 1 Inspect the outer appearances of both the box and the printer for possible damage 2 Raise the top cover of the printer to see if the media compartments are in order If damages did occur immediately file the claim to the shipping company for settlement
13. Concept to Checkout From Concept to Checkout M09740 Manual BO M09740 Manual A Letter to Our Customers CONTENTS Dene Cine CONTENTS assess cece ores E EE 3 1 CHECKING YOUR BOX eseeseesessessescescesceseeseesesoescesoescescesessessesoesoesossee 4 Congratulation on selecting this Paxar 9740 series printer POV SUPPLY cosmica A 6 This manual 1S intended for helping you to get to know your printer and 3 PARTS AND FEATURES coooooooooooooooooooooo000000000000000000000000000000000000000000000000000 7 optimise its performance for your application 4 LOADING THE RIBBON iscccscssssscsessccecetiesescsiesseactenstbetsexsecnsstavseatsostarsests 9 PAS EL Vy s OODE eae BNO PATIS OPEO GE TN 5 LOADING THE MEDIA eseeseesessesoescesceseeseesessescesoesoescescescesessesoesoesossee 14 related valuable information STANDARD MODE sssessiisrsenstannne ner ne nn ere ere ee eee ee E 14 In the first part of the operation guidance we will provide you with FEO MODE soiree aae r cons E E E E 19 detailed illustrations and descriptions so you will gain operational COTTIER MODE acerca E E EE EE 24 knowledge of your printer quicker and easier than ever before 6 OPERATOR CONTROLS eseeesoessoesocesocssoesscesocesocesoesscesocesocesoesseesoee 29 7 PERFORMING CALIBRATION ccsccsssssscssscssscssssssssssssscssscssssenes 31 In the latter chapters of the manual there are chapters on Trouble Shooting and general Maintenance as well as 8 PRINTING
14. From Concept to Checkout MO9740 Manual PAAAR Proprietary Statement This manual contains proprietary information of Paxar UK Ltd It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Paxar UK Ltd Product Improvements Continuous improvement of products is a policy of Paxar UK Ltd All specifications and signs are subject to change without notice FCC Compliance Statement NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m
15. Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different than that to which the receiver is connected Consult the dealer or an experience Radio TV technician for help 5 NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be Sn used with the unit to insure compliance The user is cautioned that any changes or modifications not lt lt expressly approved by Paxar UK Ltd could void the user s authority to operate the equipment wwii Liability Disclaimer Paxar UK Ltd takes steps to assure that its published engineering specifications and manuals are correct however errors do occur Paxar UK Ltd reserves the right to correct any such errors and disclaims liability resulting there from own terme Feet rene ao ppe ee No Liability for Consequential Damage In no event shall Paxar UK Ltd or anyone else involved in the creation production or delivery of the O pe ra to irs M a n u a accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Paxar UK Ltd has been advised of the possibility of such damages From Concept to Checkout Rev 1 1 From
16. The power supply barrel connector must be inserted into the power jack on the back of the printer before connecting the communication cables Power Jack The 9742 printer is equipped with a ninepin Electronics Industries Association EIA RS 232 serial data interface a standard Centronics parallel interface and USB interface In either case you must supply the required interface cable for your application Note This printer complies with FCC Rules and Regulations Part 15 for Class A Equipment using fully shielded six foot data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class A limits Serial RS 232 Interface Requirements RS232 Serial Port The required cable must have a nine pin D type male connector USB port on one end which is plugged into the mating serial port located on Parallel Port the back of the printer The other end of this signal interface cable connects to a serial port at the host computer For technical and pin out information please refer to the Reference Technical Information Interface Specification on page 55 of this booklet 34 35 From Concept to Checkout From Concept to Checkout MO9740 Manual Be M09740 Manual Parallel Interface Requirements 11 Communicating with the Printer The required cable IEEE 1284 compliant is recommended must The bundled printer driver can be applied to all the applications have a standard 36 pin parallel connector
17. d Mode 1 Lift the top cover to expose the media compartment 14 From Concept to Checkout MO9740 Manual 2 Remove the media hanger 3 Load the media roll onto the hanger 4 Unlatch the print head module 5 Lift the peeler cover for easy access to the label path Media Compartment Ribbon Roll Peeler Cover 15 From Concept to Checkout M09740 Manual 6 Lead the label through the media guides with one hand and adjust the centre justified guides for the appropriate supply width Media Guides 16 From Concept to Checkout MO9740 Manual 7 When supply loading is complete press the print head module down firmly on both sides until you hear a positive click from both sides Print Head Module 17 From Concept to Checkout MO9740 Manual 8 Close the top cover and turn on the printer or press the feed button if the printer is already on Feed Button 18 From Concept to Checkout _ Peel Off Mode MO9740 Manual 1 Loosen the two screws on the back of the peeler cover 2 Remove the peeler cover 19 From Concept to Checkout 3 Plug in the dispenser connecter 4 Mount the dispenser module 20 MO9740 Manual Dispenser Connecter Dispenser Module From Concept to Checkout MO9740 Manual 5 Secure the two screws on the back of peeler cover 6 Lead the label through the media guides and dispenser if E A l ie a l Z So al
18. elp you Arrange Icons gt install new printers Line Up Icons To get information about a printer Refresh that is currently installed right click Paste aste the printer s icon Paste Shortcut To install a new printer click the Add Printer icon Server Properties Select an item to view its description 4 gt g Displays properties for this server s Print Server Properties 4 2 xi Forms Ports Drivers Advanced Forms on FAE 2000 EN 1 Delete E SE 11 17 120x78 x Form Description for fi 0x14 Create a New Form Define anew form by editing the existing name and measurements Then click Save Form Measurements Units C Metric English Paper Size Printer Area Margins Width f10 00in Left 0 00in Top o 00in Height 114 00in Right 0 00in Bottom 0 00in Save Form Cancel Apply 48 From Concept to Checkout For NT 4 0 Ports Properties menu Click Ports Select the IO port Click OK Paper size Orientation Paper source Media type Copies Media choice Accessory setting Printer s menu Right click to get pop up menu Select Document Defaults Click Advanced button Click each item to select desired parameter MO9740 Manual A Label Dr 200 4 inch model Properties 21x General Ports Scheduling Sharing Security Device Settings Label Dr 200 4 inc
19. erPot o Pt Delete Pott ode New Driver Capture Printer Port End Capture m Timeout settings Not selected fi 5 seconds Transmission retry 45 seconds Spool Settings Port Settings Print using the following driver OK Cancel Apply Label Dr 200 4 inch model Properties 2 x General Details Sharing Paper Graphics Device Options Paper size Label 4 0x3 0 fy i Custom Label1 0 Label 1 0 Label1 0 Label 1 u Orientation Portrait A C Landscape Paper source T T amp Media with Gap Media choice Darkness 8 Copies fi More Options About Restore Defaults Cancel 43 From Concept to Checkout P R MO9740 Manual Output bin Paper More Options AE Accessory setting amea Cutter amp Peeler Properties menu Cutter Enabled Click Paper Feeler Enabled Tear off Enabled Click more option Select Enable without cutter peeler Click OK Label Dr 200 4 inch model Properties Print quality Speed Properties menu Click Device Options Select parameters Click OK Speed 2 0 44 From Concept to Checkout R MO9740 Manual Create a new size Properties menu Click Paper Select Custom User Define size Set up a new size Click OK T T amp Media with Gap More Options __ About
20. g language through which the host can communicate with your printer Printer Programming Language B PPLB pecification MO9742PEx MO9742PEx General fonts 5 fonts with different point sizes Symbol sets 8 bits code page 437 850 852 860 Code pages 863 865 857 861 862 855 866 737 851 869 and Windows 1250 1251 1252 1253 1254 1255 7 bits USA British German French Danish Italian Spanish Swedish and Swiss oft fonts Downloadable soft fonts Font 1x1 to 24x24 Code 39 checksum Code 93 Code 128 subset types A B C Codabar Interleave 2 of 5 checksum Matrix 25 UPC A E 2 and 5 add on EAN 8 13 Code 128UCC UCC EAN Postnet German Postcode MaxiCode and PDF417 2D symbologies Graphics PCX and binary raster Notes 1 The bare core for ribbon must be 11 cm in length It should have two opposite slits at two ends If the ribbon itself is less than 11 cm it has to be aligned with the bare core at left end when you install it 63 From Concept to Checkout From Concept to Checkout M09740 Manual M09740 Manual 2 Since this printer uses band buffer technology if you just Interface Specifications print texts or barcodes the maximum length can be more than 30 inches whereas if you print many graphics the USB Interface Requirement maximum length can only be few inches under standard onboard RAM The extension RAM font board and flash modules use the same connector they cannot function at the same time
21. h model Print to the following ports Documents will print to the first free checked port Description Printer LPT j Local Port Label Dr 200 4 in _ LPT2 Local Port L LPT3 Local Port l cOM1 Local Port _ com2 Local Port _ cOM3 Local Port COhAA Lacal Part Add Pott Delete Port Configure Port In Enable bidirectional support I Enable printer pooling Cancel 4 Label Dr 200 4 inch model Default Document Properties EEG Page Setup Advanced 36 Label Dr 200 4 inch model Document Settings 5l Lag Paper Output Paper Size lt Envelope 9 gt Orientation lt Portrait gt fap Paper Source lt Wl Copy Count lt 1 Copy gt In Graphic Ei Resolution lt 203 dots per inch gt o ile Document Options Change Paper Source Setting E Automatically Select g T T Media with Gap Ss T T Media with Black Line Ss T T Continuous Media g D T Media with Gap l 49 From Concept to Checkout MO9740 Manual Paper Output Speed Print quality Darkness Default Document menu Click Advanced Click each item to select desired parameter Click OK Create a new size Please refer to the procedure of create a new size on Win 2000 4 Label Dr 200 4 inch model Default Document Properties EG Page Setup Advanced Change Print Quality Setting
22. m Define a new form by editing the existing name and measurements Then click Save Form Form description measurements Units Metric English Paper size Printer area margins Width 1000n Left 000n Top 0 00in Height 11 00in Right 0 00in Bottom 0 00in 53 From Concept to Checkout MO9740 Manual 12 Troubleshooting If the printer is in an abnormal condition the power LED will keep blinking The printer is working but communication between the host and printer will stop To understand the problem please check both LEDs first A Power and Ready LEDs blink at the same tempo ON ON Possible Solutions Remarks Problems Miss detect the gap Check the label path If you are using Check the label sensor continuous label roll and run under Windows you should select the continuous Label stock out Supply the label roll out Label stock not Install the label roll installed Label jam Recover the jam re 54 From Concept to Checkout MO9740 Manual B Power and Ready LEDs blink alternately Power LED Ready LED OFF OFF Possible Problems Solutions Remarks Ribbon out Supply the ribbon roll Not applicable to Ribbon jam Recover the jam direct thermal type Ribbon sensor error Replace the ribbon sensor C Only the Power LED blinks Power LED Ready LED Possible Solutions Remarks Problems Serial IO error Check the baud rate Not fo
23. ndicate a dirty or faulty print head Refer to the following example Clean the print head first if they still persist replace the print head 56 57 From Concept to Checkout M09740 Manual 13 Caring for Your Printer Clean the following areas of the printer after 8 rolls of label stocks have been used In each case use a cotton bud dampened with alcohol Do not soak the cotton bud excessively Note Always switch off the power before cleaning Cleaning ET hermal Print Head Thermal paper stock and ribbon will release debris on the print head and degrade printing quality Clean the print head with methanol or isopropyl alcohol with a cotton bud Do not touch the heater element with your fingers Debris or dirt on the roller should be cleaned with alcohol E Paper Sensor Debris or dirt on the paper sensor will cause a miss read or unstable detection of the label gap Clean with a cotton bud dampened with alcohol 58 From Concept to Checkout MO9740 Manual Replacing Thermal Print Head 1 Switch off the power and wait for both LEDs to go off 2 Push print head module and pull it down as the 2 arrows shown to release print head module from printer chassis Push 59 From Concept to Checkout MO9740 Manual 3 Loosen the 4 screws C to take out print head from print head module 12 13 4 Unplug the 2 print head cables from the connectors on print head to take off the old print head 5 Plug the
24. o Checkout Orientation Printing Reference menu Click Layout Select Portrait or Landscape Click OK Paper size Copies Media choice Accessory setting Paper Output Speed Print quality Darkness Printing Reference menu Click Layout Click Advanced button Click each item to select the parameters Click OK MO9740 Manual Label Dr 200 4 inch model Printing Preferences Layout Paper Quality Orientation Portrait Landscape Label Dr 200 4 inch model Advanced Options g Label Dr 200 4 inch model Advanced Document Settings l Lag Paper Output Paper Size Envelope 9 i v Copy Count 1 Copy S in Graphic Resolution 203 dots per inch ike Document Options Halftone Color Adjustment Media wio Cutter Peeler Paper Output Speed 2 0 ips Print Quality Darkness 8 Metafile Spooling On Ee 52 From Concept to Checkout MO9740 Manual Create a new size Printer menu Right click to get pop up menu in blank space Select Server Properties Enter a form name for the new form in Form name Reset the paper size in the specific squares of the Form description Click OK amp Print Server Properties Forms Ports Drivers Advanced Forms on FAE lt P ENGLISH 10x11 10x14 11x17 12x11 Form name 10x11 Create a new for
25. o support USB WIN XP The driver name Label Dr 200 or Label Dr 300 will appear in the List of Printers click Next Select the communication port for the label printer For parallel port select LPT1 LPT2 or LPT3 for serial port select COM1 or COM2 for USB port select USBO01 USB002 After the related files have been copied to your system the installation is complete If you need to print from the label printer set Label Dr 200 or Label Dr 300 as the Default Printer 40 From Concept to Checkout MO9740 Manual Notes 1 If you are just updating your driver make sure to delete the previous version first Uninstall printer driver before installing USB driver If you install a new bar code application software like ArgoBar LabelView or CodeSoft the Label Dr 200 or Label Dr 300 driver should be activated and set as the current printer driver ArgoBar File gt New Select Printer Label Dr on LPT1 OK LabelView File Select Printer Label Dr on LPT1 OK CodeSotft File gt Printer Windows Label Dr on LPT1 OK LabelMatrix File Printer Setup Label Dr on LPT1 OK 4 From Concept to Checkout MO9740 Manual Set the Parameters After installing the driver you can follow the path below to set parameters Start Settings Printers Label Dr Properties The paramete
26. r Centronics Memory full Add the extension RAM Cutter failed or Check the cutter jam at cutter Recover the jam It occurred only when cutter is installed or the setting of the cutter Hardware error Call for service LS 7 55 From Concept to Checkout _ From Concept to Checkout AXAR PAXAR MO9740 Manual MO9740 Manual D Miscellaneous E Poor printout quality The ribbon may not be qualified The media may not be qualified Adjust the Darkness heat temperature Slow down the print speed Refer to the next chapter and clean the related spare parts E The host shows Printer Time out 1 Check if the communication cable parallel serial or USB is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end 2 Check if the printer power is turned on Recovery E f the power cord is connected the power switch is at position I and the power LED has still not illuminated check the fuse inside the power To continue your print jobs after the abnormal conditions have been adapter case corrected simply press the panel button or restart the printer Make sure E The data has been sent but there is no output from the printer Check that the LED is not blinking and remember to resend your files the active printer driver if Label Dr for your Windows system and the label printer has been selected E Vertical streaks in the printout usually i
27. rs include Ports Select the IO port to link with the printer The port may be parallel LPT serial COM network port or file Paper size Select the proper size on the menu If there is no desired size select Custom to define the paper size Orientation Set portrait or landscape according to the print direction Paper source Media type T T stands for thermal transfer ribbon mode and D T for direct thermal mode without ribbon Media choice Darkness Set the heat value or darkness from this field The darkness value ranges from 0 to 15 Copies This function designates the number of printed copies of each page More option Accessory setting To use the cutter and peeler function you still need to enter More Options and select one of the items Device options Speed Set the print speed For the A 200 the speed ranges from 1 to 4 IPS for the A 100 A 300 ranges from 1 to 3 IPS 42 From Concept to Checkout For Win 98 ME Ports Properties menu Click Details Select the IO port Click OK Paper size Orientation Paper source Media type Media choice Darkness Copies Properties menu Click Paper Click each item to select desired parameter Click OK MO9740 Manual Label Dr 200 4 inch model Properties 21x General Details Sharing Paper Graphics Device Options Ei Label Dr 200 4 inch model Print to the following port LPT1 Print
28. s 8 data bits 1 start bit and 1 stop bit Parity always non parity Handshaking XON XOFF as well as CTS RTS hardware flow control If you run an application with the bundled printer driver under Windows and use the serial port you should check the above parameters and set the flow control to Xon Xoff or hardware 67 From Concept to Checkout From Concept to Checkout M09740 Manual ai M09740 Manual Parallel Centronics ASCIITABLE The parallel port is a standard 36 pin Centronics Its pin assignments are listed as following ee sm pepe pe pee STROBE 13 Out SELECT Sere cee SESS 3 m aaz Ground Sad cc eC a imn oas r f Ground 5 m oaa fime ACK vr Eo pee e e a m oar a Oon Fot T E NC ro owt pax f BUSY LJ RESERVED Pt fo yey ty iy H RAESESERES foe Pe piece fet PAT Te Auto Polling sope pepe pep Both the serial port and parallel port of this printer can be activated SI uS O _ o DEL at the same time i e the printer can simultaneously communicate with two PC via different port However as no port contention is made for this printer if both PC transmit data at the same time to this printer the data may become damaged in the receiving buffer 68 69
29. t Head Module 2l From Concept to Checkout MO9740 Manual 10 Close the top cover and turn on the printer or press the feed button if the printer is already on Feed Button Note The feed button will not drive the printer to cut The cutting function can be executed only when the software setting is ready 28 From Concept to Checkout M09740 Manual 6 Operator Controls Power Switch Controls printer power On normal operation Off the power should be turned off before connect or disconnect the communication cables and power cables Feed Button Advance the label media to first printing position Press to advance a label Press to take the printer out of a pause condition Keep pressing while turning on the power to print out a configuration profile Ready Indicator Show the printers status Green printer is ready to operate Blinking printer is paused Power indicator Shows the power and error status Off printer power off Green printer power on Blinking error occurs 29 From Concept to Checkout MO9740 Manual Ready Indicator Top Cover Power Indicator Feed Button Power Switch 30 From Concept to Checkout MO9740 Manual Performing Calibration 1 Hold down the feed button while turning on the power until the printing motor becomes activated 2 The calibration has been performed while the printer automatically feed label stock for certain length Note
30. ting Reference MENU sienai Click Layout Pata Select Portrait or a Landscape Click OK Advanced Cancel Apply Paper size zixl i S Label Dr 200 4 inch model Advanced Document Settings Co p les 5 p Paper Output Media choice per Size as 5 opies Accessory setting im Graphic Resolution 203 dots per inch P a pe r O u tp ut ies Document Options Halftone Color Adjustment Speed Media wto Cutter Peeler i Paper Output Speed 5 0 ips P ri nt q u al ity Print Quality Darkness 8 Metafile Spooling On Darkness Printing Reference menu Click Layout Click Advanced button Click each item to select the parameters Click OK 47 From Concept to Checkout MO9740 Manual Create a new size Printer menu Right click to get pop up menu on empty space Select Server Properties Enter a form name for the new form in Form description for Reset the paper size in the specific squares of the Measurements Click OK ox File Edit view Favorites Tools Help Back ey Qsearch GyFolders CBristory 5 GS K A Exe Address a Printers Go og _ aay Kh S Hai 5 S Add Printer Label Dr 200 Printers 4 inch model This Folder contains information View gt about printers that are currently installed and a wizard to h
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