Paradyne COMSPHERE 3811PLUS User's Manual
Contents
1. PARADYNE COMSPHERE 3811 Plus Modem Installation Instructions Document Number 3980 A2 GZ41 20 June 1998 User s Guide This document provides basic installation instructions for the COMSPHERE 3811Plus Model 3981 modem For complete configuration and operation instructions refer to the COMSPHERE 3800Plus Modems User s Guide Document Number 3980 A2 GB30 Contact your local sales representative service representative or distributor directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor locations or Paradyne worldwide office locations use one of the following methods e Via the Internet Visit the Paradyne World Wide Web site at http www paradyne com e Via Telephone Call our automated call system to receive current information via fax or to speak with a company representative Within the U S A call 1 800 870 2221 Outside the U S A call 1 727 530 2340 Important Safety Instructions 1 Read and follow all warning notices and instructions marked on the product or included in the manual 2 Slots and openings in the cabinet are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these slots and openings must not be blocked or covered 3 General purpose cables may be provided with this product Special cables which may be required by the regulatory i2. The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone line and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas June 1998 3980 A2 GZ41 20 CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Load Number for this equipment is
3. 12 June 1998 3980 A2 GZ41 20
4. is Sync Leased Answer Mode 3 is UNIX Dial 4 is Sync Leased Originate Mode 5 is Cellular Mobile 6 is Cellular PSTN PRESS Return Enter 2 The selected factory configuration is saved and the modem is reset Synchronous factory preset configurations amp F1 amp F2 and amp F4 inhibit AT command control To regain AT command control you must use the SDCP to load a different factory preset configuration The AT commands amp F5 and amp F6 are available only if Enhanced Throughput Cellular ETC is installed Menu Structure The menu tree accessible from the SDCP contains the following branches Call Setup Status Test Configure Control Remote Security Used to dial disconnect and answer telephone calls as well as store up to 10 telephone numbers in directory locations Used to monitor the current status of the VF line and DTE interface as well as view the identity of the modem Used to begin and end various modem tests Used to change and save the modem s configuration options Used to control the modem s hardware and software functions Used to access and control a remote 3800Plus series modem Used to control the modem s dial access security Appears only if the optional security feature is installed The following pages show the general menu structure of the SDCP displays The model installed features and configuration options all may affect what is actuall
5. and Cellular PSTN settings and the analogous AT commands amp F5 and amp F6 are available only if Enhanced Throughput Cellular ETC is installed Configuring a Modem Using the SDCP To change a factory template from the Async Dial preset configuration using the SDCP perform the following steps B gt Procedure 1 Press the Select key on the SDCP Use the function keys to enter the carrier number and slot number of the modem to be configured Press the Select key again The Front Panel LED of the selected modem lights up 2 Press the gt key until Configure comes into view Idle 28 8 A Test Configure Aa 3 Press the function key below Configure to select the Configure branch The LCD now displays Ld EditArea frm 4 Press the gt key until Factory comes into view then press the F1 key to display the factory preset configurations 5 Press the key until the appropriate factory preset appears on the LCD and press the corresponding function key to select your choice If you select Sync Leased a new prompt asks you to select Answer Mode F1 or Originate Mode F3 Press the appropriate key 6 Choose Function now appears and displays the Edit and Save functions 7 Press the F3 key Save The LCD displays Sav EditArea to 8 The Active Saved Customer 1 and Customer 2 configuration areas are nonvolatile memory locations Active Saved
6. contains the most recently saved changes to any configuration options In the event of power loss the modem retrieves these configuration options Press the F1 key to select Active Saved The LCD displays Command Complete 9 The modem is now configured with the selected factory template Press the A key to return to the Top Level menu Configuring a Modem Using AT Commands When using AT commands the following criteria must be met e Make sure the asynchronous DTE s communication software is configured for 10 bit character format including the start bit for example 8 data bits no parity and 1 stop bit 9 Make sure the DTE RS 232D cable is attached to the DTE connector on the rear of the COMSPHERE 3000 Series Carrier and the correct serial communications port on the asynchronous DTE e On initial power up the modem 15 in Command mode To verify that the modem is connected and functioning properly enter the following TYPE AT PRESS Return Enter The screen displays OK 8 June 1998 3980 A2 GZ41 20 To change a factory template using AT commands perform the following steps gt Procedure 1 Enter the appropriate factory configuration command amp Fn followed by the amp WO command to store the configuration in Active Saved and the Z command to reset the modem TYPE AT amp Fn amp WOZ Where nis one of the following Factory configurations 0 15 Async Dial 1 15 Sync Dial 2
7. ctice for the installation of equipment covered by this part of BS 6328 or such other requirements as may be applicable This modem is suitable for connection to BT circuits with signalling at a nominal frequency of 2280 Hz and may be connected to multipoint or point to point circuits The apparatus does not require signalling or otherwise use the frequency range 0 200 Hz No d c interaction is intended between the modem and the telephone network This apparatus may be directly connected to a speechband circuit or connected to a relevant branch system for speechband circuits All European Countries Safety Notice Interconnection circuits between this modem and any other equipment should be such that the equipment continues to comply with the requirements of EN41003 for TNV Telephone Network Voltage circuits and EN60950 for SELV Safety Extra Low Voltage circuits after making connection between circuits Japan Notices CORB MBH CEANA A amp B RECT EHR RIT 288 Lic thie CHAT 2 FEY 5 u RERE SERB EAS ZeERBHDET 1 1 This equipment is classified in the 1st Class category When used in a residential area or in an adjacent area thereto radio interference may be caused to radios and TV receivers etc VCCI 1 Restrictions Due to JATE Japan Approvals Institute for Telecommunications Equipment regulations only three attempts to dial a number are permitted in a 3 minute period If a fou
8. d 3 Fa Open Unlocked Latch 495 14813 4 If the carrier is connected to power the Power LED on the faceplate of the 3811 Plus lights up After several seconds the modem completes its power up self test in which all faceplate LEDs light up If the modem fails or an alarm condition exists the Alrm LED on the faceplate lights up or flashes It may be possible to run a diagnostic self test from the SDCP See Test Branch in the COMSPHERE 3800Plus Modems User s Guide Return to the rear of the carrier and tighten the rear connector plate 5 Connect an RS 232D DTE cable to the top connector of the rear connector plate The bottom connector is unused 6 Connect the other end of the cable to your DTE Check the SDCP If an SDCP is installed verify that the SDCP can be used to control the modem Perform the following steps Carrier Slots 1 16 IEE as as IC FE OE FOE ti F 55 gt COMSPHERE 3000 _ _ _ _ _ _ _ Select Status Keypad LCD Key Indicators Display 496 12348a 03 Procedure 1 Press the Select key on the SDCP The cursor appears in the two digit slot selection entry Press the key to position the cursor on the two digit carrier selection entry Press the F1 0 2 key until
9. e company service center for repair contact them directly for return instructions using one of the following methods e Via the Internet Visit the Paradyne World Wide Web site at http www paradyne com e Via Telephone Call our automated call system to receive current information via fax or to speak with a company representative Within the U S A call 1 800 870 2221 From outside the U S A call 727 530 2340 Installation Customer Supplied Equipment The 3811Plus modem see Figure 1 is designed for installation in a COMSPHERE 3000 Series Carrier which supplies operating power and the dial line and or leased line network connections For power dial line leased line Network Interface Module NIM and network management cabling information refer to the COMSPHERE 3000 Series Carrier Installation Manual Document Number 3000 A2 GA31 In addition to the carrier the following customer supplied equipment may be required for the installation of a 3811 Plus modem e A Shared Diagnostic Unit SDU required for network management applications and multiple carriers e A Shared Diagnostic Control Panel SDCP e One 6 position to 6 position modular cord required for network management applications e Two 50 pin mass termination cables one NIM for modems installed in Slots 1 8 and one NIM for modems installed in Slots 9 16 required for dial line applications e One of the following dial or leased network in
10. ee Equipment Support and Warranty on page 4 If the trouble is causing harm to the telephone network the telephone company may request that you remove the equipment from the network until the problem is resolved The user is not authorized to repair or modify the equipment This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information 9 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such a message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of such business or other entity or individual In order to program this information follow the steps outlined in the manual supplied with your fax software Notice to Users of the Canadian Public Switched Telephone Network The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements
11. ested this 3980 A2 GZ41 20 June 1998 1 information must be provided to the telephone company The Universal Service Order Code USOC for Permissive mode is RJ21X The Canadian equivalent to the USOC is CA21A The Ringer Equivalence REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum RENs for the calling area If the 3811Plus modem causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If you require technical assistance or repair s
12. gmtAddress NMS_Reporting Auto Redial Sync Flow Cntrl NMS_Call_Msgs Answer_Secur AutoDialStandby V42bis Compress NMS DTR Alarm Originate_Secur CarrierOn Level MNP5 Compress NetworkPosition V 29 TrainOnData EC Negotiat Bfr CellulrRJ11Adpt Asymmetric Rate EC Fallbck Char Fall Fwd Delay Flw of DTE Flw Cntl of Mdm XON XOFF Psthru Mdm Mdm FlowCtl Break Buffr Ctl Send Break Cntl SDC Options Tx Buff Disc Delay Rx Buff Disc Delay Max Frame Size Cellular Enhance BfrSizelnBfrMode Does not appear if configured for Synchronous mode Only appears if Sync_Leased factory template is selected Some choices within this group may not appear depending upon how previous configuration options have been selected Some choices within this group appear only if optional features are installed 98 14528b 03 3980 A2 GZ4 1 20 June 1998 11 from previous page Security A Secondary Prim data bickd ExitRem appears instead of Remote when using Remote Mode Set_Access Ctrl Reset_Security Admin Password EditPassWdTable Set_Orig_Secur Set_Answer_Sec Set_Admin_PsWc Speaker Make_Busy Download Code or RemoveMakeBusy Reset Service_Line or DiscServLine Does not appear in Remote Mode Rem_Digital_Loop Loc_Digital_Loop anq Pattern appear if the secondary channel is used 98 14528c 03 3980 A2 GZ41 20 Copyright 1998 Paradyne Corporation
13. imout Train Time DSR Control Linefeed Char Fast Disconnect Asymmetric Rate RTS Action Result Codes Long Space Disc Proactive Retrain CTS Control ExtendResltCode 0 Carrier Disc Fall Fwd Delay RTS CTS Delay ResultCode Form 0 Data Disc LSD Control V25bis Coding NoDataDiscTrig TX Clock Source V25bis IdleF ill Auto Make Busy CT111_Rate Cntl V 25b NewLineChr MakeBusyViaDTR DTE_Rate VF AT Cmnd Mode DTR Auto Redial DTR Cont Repeat MI MIC Dialing 98 14528a 03 10 June 1998 3980 A2 GZ41 20 from previous page to next page lt Ld EditArea frm Factory gt Activ Operating Customer2 Customer1 Active Saved Async_Dial Sync_Leased ath Sync_Dial UNIX_Dial Choose Mode Cellular Mobile Answer Originate Choose Function Edit Save Active Saved Customer2 from previous page Leased 6 V42 MNP Buffer Test Misc Security Leased Mode Err Contrl Mode DTE RL CT140 StrapsWhenDisc EntryWait_Time Modulation Sync Comp Mode DTE LL 6141 Speaker Control VF_Prompt_Type LeasedLine Rate SDC Negotiation Test Timeout Speaker Volume DTE_PW_Tries Autorate SDC Idle Fill Rev Remote Loop Access frm Remt DTE_PW_TermChar Leased TX Level SDC BitEncoding V54 Address RemAccssPasswrd DTE_PW_BkSpChar Bad Ln Auto Orig SyncDTE CRC V54 Device Type Dir 1_Callback Get_User_ID Rate Auto Orig SDC Delay Min NetMn
14. nspection authority for the installation site are the responsibility of the customer 4 When installed in the final configuration the product must comply with the applicable Safety Standards and regulatory requirements of the country in which it is installed If necessary consult with the appropriate regulatory agencies and inspection authorities to ensure compliance In addition if the equipment is to be used with telecommunications circuits take the following precautions e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak Government Requirements Notice to Users of the United States Public Switched Telephone Network 1 This equipment complies with Part 68 of the FCC rules On the equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment The label is located on the circuit card assembly of the 3811 Plus If requ
15. o the carrier perform the following steps Procedure 1 Atthe rear of the carrier install the rear connector plate Make sure the plate uses the same slot position as that intended for the modem 25 Pin DTE Connectors p X S GRO 496 14906 Loosely fasten the plate This allows for slight adjustments later when installing the modem CAUTION Always use a ground strap when handling a modem Always store a 3811 Plus modem in an antistatic bag when it is removed from the carrier 495 14797 2 At the front of the carrier hold the modem vertically with the latch on its faceplate in the open position and insert it into the top and bottom card guides of one of the slots numbered 1 16 Slide the modem into the slot aligning the modem with the rear connector plate until the backplane connector and DTE connector seat firmly into the back of the carrier To lock the modem into the carrier press the faceplate latch until a click is heard 6 June 1998 3980 A2 GZ41 20 3 Rotate the circuit pack lock s into the closed position and tighten the screw Circuit Pack Lock Circuit Card Guides Closed Locke
16. on the label on the modem The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all devices does not exceed 100 United Kingdom Ringer Equivalence Number The Ringer Equivalence Number REN is a customer guide indicating approximately the maximum number of items of apparatus that should be connected simultaneously to the telephone line The sum of the RENS should not exceed four This value includes any BT provided instrument which may be assumed to have a REN of 1 unless marked otherwise The REN of this modem is 1 Connection to Leased Lines If any other apparatus including cable or wiring is connected between the apparatus and the point of connection to any speechband circuit then all that other apparatus shall comply with the following 1 The overall transmission characteristics of all that other apparatus shall be such as to introduce no material effect upon the electrical conditions presented to one another by the apparatus and the speechband circuit and 2 All that other apparatus shall comprise only i apparatus approved for the purpose of connection between the apparatus and a speechband circuit and ii cable or wiring complying with a code of pra
17. rth attempt is made to dial the same number the modem returns the ERROR return code This restriction applies to the number dialed from the 3980 A2 GZ41 20 June 1998 command line or from a directory An occurrence of the restriction is canceled when a different number is dialed or when three minutes have elapsed Equipment Warranty and Support Technical Support Contact your local sales representative service representative or distributor directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor locations or Paradyne worldwide office locations use one of the following methods e Via the Internet Visit the Paradyne World Wide Web site at http www paradyne com e Via Telephone Call our automated call system to receive current information via fax or to speak with a company representative Within the U S A call 1 800 870 2221 From outside the U S A call 727 530 2340 Equipment Service After opening the modem s package check for damage and verify that the following items are present e 3811Plus modem e Rear connector plate with DB 25 P edge card connector Examine the equipment carefully upon arrival If there is an obvious defect or you experience trouble please contact your sales or service representative as appropriate for repair or warranty information If the product needs to be returned to th
18. terfaces 50 pin to modular cable RJ11C for dial permissive applications 50 pin to modular cable JM8 for leased line applications e An RS 232 DTE cable with a DB25 connector at one end and a connector appropriate to your DTE at the other end If the modem is to be managed by a network management system an SDU must be supplied and properly connected to the network management controller For proper network management connection to the SDU refer to the appropriate network management system user s guide 4 June 1998 3980 A2 GZ41 20 ElA232 V 24 Rear Connector Connector Plate Faceplate ElA232 V 24 Edge Card Connector he Status Pwr Alrm 142 Test O Dial 125 ORI O Busy O EIA232 V 24 O000000000000 O00000000000 O Serv O 103 104 105 106 107 108 109 O Front Panel O O000000000000 O00000000000 O Unused 3811 Plus 496 14488 02 Figure 1 3811 Plus Modem 3980 A2 GZ41 20 June 1998 The COMSPHERE 3000 Series Carrier has 17 slots which can hold up to 16 modems and one SDU The SDU is required when the modems in the carrier are controlled by an NMS or when multiple carriers in a cabinet configuration are to be controlled by a single SDCP The SDCP of the COMSPHERE 3000 Series Carrier is the user interface to the 3811P us modem A single SDCP can control modems in up to eight carriers To install a 3811 Plus modem int
19. the carrier number you want appears on the LCD The carrier number selection has a range of 1 to 8 With an SDU installed a single SDCP can control up to eight carriers Press the key to position the cursor on the slot selection entry Press the F1 0 2 4 key until the slot number 1 16 you want appears on the LCD Ignore the AB designator that appears on the LCD since it is not applicable to the 3811 Plus modem The Front Panel LED on the modem s faceplate lights up Press the Select key to place the SDCP in direct communication with the selected modem The LCD displays the Top Level menu for the selected modem Configure the modem as described in the following section Select Factory Configuration Options 3980 A2 GZ41 20 June 1998 Select Factory Configuration Options After the modem passes the power up self test configure it for operation using one of the factory preset configurations The 3811Plus modem has several factory preset templates that contain the proper configuration options straps for different environments Modems are shipped from the factory with the Async Dial default configuration options stored in memory To prepare the modem for Sync Dial Sync Leased UNIX Dial Cellular Mobile or Cellular PSTN you must change the factory setting using either the SDCP or the AT command amp Fn as described in the following sections The Cellular Mobile
20. y displayed at each level of the menus 494 14520 3980 A2 GZ41 20 June 1998 pees Displays current status of modem along with data rate and error control mode to next page gt Call_Setup Test A Dial A Answer amp Change_Directory Disconnect amp _Dial_Standby A or Return to Dial A VF 5 SDC Options Record Ser LSD Directory Locations 1 10 No Signal SigQual Mod DTR TX RX Display Clear Roviev 86 068 Sig Noise HP ti Tst NearEcho FPt TXD FarEcho RXD FarEchDel RTS EchoFreqOff CTS Does not appear in Remote Mode Rem_Digital_Loop Loc_Digital_Loop and Pattern appear if the secondary channel is used By Some choices within this group may not appear depending upon how previous Abort amp Self A Rem_Digital_Loop Pattern amp configuration options have been selected A Appears only if SDC is installed Loc Analog Loop Loc_Digital_Loop A A to next page gt DTE Interface 1 6 Dialer Dial_Line 8 Async Sync Mode DTE Dialer Type AutoAnswerRing Modulation Async DTE Rate AT Escape Char Dialer Type Dial Line Rate Sync DTE Rate Escape GuardTim DialTone Detect Automode Data Bits BreakForceEscap Blind Dial Paus Autorate Parity Bit CommandCharEcho BusyTone Detect Dial TX Level Stop Bits CarriageRtn Char Pause Time V22b Guard Tone DTR Action Backspace Char joAnswer T
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